241. Teaching Matters

Graduate students often receive little or no training before their first teaching experiences. In this episode, Aeron Haynie and Stephanie Spong join us to discuss the need to support graduate students as they transition into their roles as teachers. Aeron is the Executive Director of the Center for Teaching and Learning at the University of New Mexico. And Stephanie is the Director of the Center for Digital Learning, also at the University of New Mexico. They are the co-authors of Teaching Matters: A Guide for Graduate Students. We are also joined today by Jesamyn Neuhaus, who is filling in once again as a guest host.

Show Notes

Transcript

John: Graduate students often receive little or no training before their first teaching experiences. In this episode, we discuss strategies and resources we can use to support graduate students as they transition into their roles as teachers.

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John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

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John: Our guests today are Aeron Haynie and Stephanie Spong. Aeron is the Executive Director of the Center for Teaching and Learning at the University of New Mexico. And Stephanie is the Director of the Center for Digital Learning, also at the University of New Mexico. They are the co-authors of Teaching Matters: A Guide for Graduate Students. We are also joined today by Jesamyn Neuhaus, who is filling in once again as a guest host.

Jessamyn: Hi, everybody.

John: Welcome, Stephanie. And welcome back, Aeron.

Aeron: Thank you.

Stephanie: Thank you.

John: Our teas today are… Are any of you drinking tea today?

Stephanie: Yes. I was telling Aeron, I was most excited about this question because I drink tea every day. But yeah, I’ve got a really nice lavender chamomile today.

John: Very nice.

Jessamyn: Just hearing about that sounds soothing and calming: lavender and chamomile. [LAUGHTER]

Aeron: And I usually drink Earl Grey tea. But this afternoon because I’m having a little issue with my teenager, I’m drinking some mint tea. [LAUGHTER]

John: Which can also be calming.

Jessamyn: Yeah, that’s the theme. I’m drinking plain water. John, how about you?

John: And I am drinking Twinings Irish breakfast tea. So we’ve invited you here to discuss Teaching Matters. Could you tell us a little bit about how this book project came about?

Stephanie: Yeah, I think that this really is a testament to some of Aeron’s really wonderful mentorship of me when I was a graduate student. So we met when Aeron came to the University of New Mexico. I was finishing up my PhD there, and we had the opportunity to work together. And we had a lot of really great conversations about what it meant to teach as a graduate student, how often we were both told to put our teaching last, and really focus on our research. And Aeron was one of the first folks I met who really wanted to have serious conversations about teaching with graduate students. And so I think that that was the real kernel of where this book came from. And Aeron, I don’t know if you want to add to that.

Aeron: Thank you, Stephanie. Yeah, as part of a graduate teaching certificate that I helped develop at the University of New Mexico in cooperation with grad studies, I realized that although there’s some books out there that are specifically for grad students, and then some really nice new books that are coming out that are about teaching in general, that I was really having trouble finding a text that I felt really spoke to graduate students as complex intellectual people who could really think about teaching with the same intellectual excitement as they’re thinking about their research projects. And so we batted around the idea of: Why don’t we write a book ourselves? And that’s how the project started. And we, really, it took years for us to find time to work on it. But oddly, we finished it during the pandemic. So there you go.

Jessamyn: Following up on that, can you say more about that intended audience? Who do you imagine reading and using this book?

Aeron: Yeah, this is definitely a book that is written with graduate students in mind, but I think can still be very useful for new and actually established faculty and part-time instructors who didn’t get pedagogical training or who got some and would like a little bit more. But in terms of the writing of the book and the audience, we also really wanted to acknowledge the very particular positionality of graduate students, the competing demands that graduate students have, to be sometimes new instructors at the same time as they are learning to do important research in their fields. And we also found that we wanted to include as well one of the things that will be, I think, somewhat surprising in this book is that we really wanted to prioritize graduate students as human beings, not just as “brains on sticks,” Jessamyn. [LAUGHTER] That we wanted to think about them and really encourage them to address their own well-being, both mental and physical and social well-being, at the same time as they develop as teachers. We found that when that doesn’t happen, there can be a lot of oppression flowing downward. When grad students feel bullied or not supported by their graduate faculty, then what we sometimes see is a lack of empathy for the students that they’re teaching. So we thought it was very important in our book to really look at wellness and self care, as well as developing solid teaching practices.

Jessamyn: And just to give a shout out to the source there, that wonderful quote, “brains on sticks,” is from Susan Hrach’s book, Minding Bodies, also WVU press.

John: So this discussion of people as human beings might get us banned in Florida, [LAUGHTER] but other than that, I think is a really valuable approach. I thought it might be helpful if maybe we could all talk a little bit about our own experience in grad school in terms of preparation for a career in teaching. A very large share of the people in PhD programs end up in teaching colleges and yet tend to receive very little preparation in teaching. And I think the fact that there were no other books in this category is an indication that that’s an issue that has not been very well addressed in general in pretty much all disciplines. So what was your experience in grad school in terms of being prepared? Stephanie has mentioned a little bit about hers.

Stephanie: Yeah, actually, I think that I was really lucky. In the English department at the University of New Mexico, we got quite a deal of preparation in terms of writing pedagogy. So there was a two-week practicum. And then the culture of the department, when I was there, at least, was really focused on sharing, sharing with one another. So people shared materials, they shared syllabi, sequences, all sorts of things, people were really open to that. And then there was also a real welcoming atmosphere for graduate students to participate in different large assessment projects. So I feel like that was, even though not necessarily directly pedagogical training, it really was for me to really think about… How do people conceptualize learning outcomes? And what makes a good learning outcome? And what happens when you don’t have good learning outcomes? And we also, in the English department, did have a practicum for teaching literature. It was a semester long, but it was much more focused on creating a syllabus, thinking about how to select text. And it really wasn’t as focused on… What do you do in the classroom or online? What do you do when you’re interacting with your students? And what do you do when things don’t go the way that you had planned? I do think that I’m really lucky, though, in the amount of pedagogical training that I received. I think that’s a little bit rare.

Aeron: Yeah, and I’ll add to that. I’m a bit older than Stephanie, and so I had some training, but it was more minimal. But like Stephanie, I learned from my fellow graduate students. Also, I was really fascinated with pedagogy early on. And the one place that I found a community was going to the Pedagogy of the Oppressed Conference that is based on the work of Paulo Freire, and that was wonderful for helping think about early anti-racist pedagogy. But it was very theoretical at the time that I attended it. And what I wanted was… Yes! This is great, this is why I care about teaching. This is why it matters for issues of equity. But how do I actually do it? And how do I do it in my area of expertise, which is also literature? So I’m excited that there are so many more great books, including Jessamyn’s, and other books that are published by West Virginia University Press.

John: Jessamyn?

Jessamyn: I got zero training. I do think it’s changing a little bit, increasingly graduate programs include some attention to teaching. But why do you think it’s still a neglected area? Why does teaching get the short end of the stick when it comes to graduate programs?

Aeron: Yeah, I think that one of the tension points is that PhD programs are at research universities. And faculty at research universities are really brilliant and really good at getting jobs at research universities. And so they’re able to help mentor their graduate students toward those types of jobs. And for some of the graduate students who want a research-oriented job, and who are lucky enough to beat the odds, that works out very well. But I think, as we’ve mentioned earlier, that the majority of jobs, if you’re lucky enough to get a full-time job with benefits, it’s probably going to really emphasize teaching. So I think that that’s part of that disconnect, that faculty often are training their graduate students for jobs like the jobs that they have. I also think, and when we were developing the teaching certificate at the University of New Mexico, one of the things that I realized is that there’s a hesitancy to tell different disciplines how to teach because there’s such a difference in disciplinary teaching. So there’s a difference between having a teaching assistant who is grading for a faculty member, having a teaching assistant who runs a lab, having a teaching assistant in a large sociology class versus having a teaching assistant teaching undergraduates how to write. So because there’s such a difference in what we’re asking graduate students to do, I think that generally folks want to leave it to the disciplinary departments. And I think that that would be great, that would be ideal. As I joke, in Haynie University, when I finally am able to endow a private college in northern New Mexico with my younger brother’s music monies, then I think that ideally, we would have a faculty member who is an expert on pedagogy and an expert on training grad students embedded within each department. But until that happy day, I think that there needs to be a general orientation to the fundamentals of college teaching across modalities, and I think really importantly, that really focuses on equity and inclusion, and the costs when we do not try to teach to the students we have.

John: In my own experience heading our search committee on my department, we normally get a couple of hundred applicants. And typically out of that group, there’s usually three or four who have had some background in teaching or something beyond a one- or two-hour session designed for teaching assistants at some point. And I think part of the problem is exactly as you said, that the people who are selected to teach in graduate programs are selected on the basis of their ability to publish in top journals, and that tends not to favor people who are spending more time improving their teaching and learning. The exceptions tend to be when the people who are in our department, at least in the field of economics, actually work in the scholarship of teaching and learning as their area of expertise. And there’s a few departments that do provide really strong training. And those are the people who tend to move right up to the top of our list when we’re going through a search. Because when we look at the teaching philosophies, for example, that people share… in economics, it probably is worse than in many disciplines… where it says, “Well, I use PowerPoint instead of the Blackboard.” [LAUGHTER] Or, “I try to leave room for students to ask some questions at the end of classes,” or, “I try to bring in the news once in a while into the lectures.” And most of them don’t really go much further than that. So it’s a scenario where I think graduate students would have a bit of an edge in many academic markets if they did have this sort of training. But there’s a shortage of supply given the emphasis on training within the disciplines. So this book is a nice step towards that. And I think one of the things included is that you include a section on writing a teaching philosophy. Could you talk a little bit about that?

Stephanie: Yeah, yeah, we can. It’s so funny that you all asked this question, just about a week and a half ago, a grad student that I’ve worked with before reached out to me and said, “Hey, a group of my colleagues and I are trying to write teaching statements, and we don’t know how. And can you bring up your personal experiences? Should we talk about things that we’re doing in classes?” And it was so nice and handy to just say, “Actually, I have this appendix, let me just send it to her.” And we try to give graduate students a really clear guide, like, “Hey, here’s what you want to do in the first paragraph, here’s what you want to do in the second paragraph.” And try to help them leverage the different kinds of experiences that they have. As Aeron mentioned earlier, you might get a TA for a course and only get to head up one or two sessions or just the lab session. So you’re going to want to think about how to leverage those experiences a little bit differently than say, if you’re the instructor of record for the whole semester. So that is something that I think is really valuable. And in that appendix, we also give graduate students a sense of, you know…If you’re doing a teaching demo on campus, here’s what to bring, here’s how to plan for it. Teaching demos vary wildly across hiring processes, so we try to prepare students for the range of things that they might be asked to do to make them really successful in that job hunt. And I think that one of the things that’s really helpful in the way that we describe, specifically, the teaching philosophy is this notion that you don’t have to be perfect, that the hiring committees really want to know… What are the interesting things that you’re doing? How can you really talk to a group of gen ed students and make this subject come alive? And then also, where are you going from here? You are not expected to be the expert in teaching this field yet. So what are you going to do to learn and grow? And specifically, what are you going to do for this student population to learn and grow and to serve their unique needs?

Jessamyn: I love that point about being perfect. I think everywhere we can chip away at this myth of the super teacher, that professor that we see in all the movies and TV shows, lecturing effortlessly, no notes, and students learn magically, just by listening to this incredibly entertaining person talk. Anywhere we can chip away that, hurray. [LAUGHTER] And actually, speaking of falling flat on your face when you’re teaching, I’m especially interested in chapter five, it’s called “Navigating Classroom Challenges.” I think there’s way too many books about college teaching that don’t adequately empower readers for when things go wrong. And something always goes wrong, one way or the other, at least once. So can you give us an example of a classroom challenge that you discuss and a navigation strategy that you describe?

Aeron: One of the things that we do in that chapter—we also think that’s a very important chapter because everyone is going to have things go wrong or unexpected things happen—is we think it’s very important to distinguish between what we term “rude, disruptive, and hostile,” because oftentimes, we lump them together: Students do things we don’t like. And how do we deal with that? And often, too often, the response is, “Let’s just write everything into the syllabus. Every time someone does something we don’t like, let’s add it. Don’t wear bright colors, don’t drink in class, whatever.” And it becomes a long list of “thou shalt not.” And so in the category of rude, we have a really great anecdote. For this book, by the way, we interviewed many current and former graduate students from lots of different groups and in lots of different disciplines. And I think one of our really interesting anecdotes comes from an international graduate student from Egypt, who had come here, he had gotten lots of training, and he came to the University of New Mexico. And he’s brilliant and a committed teacher. And one of his first classes here on an American campus, he went in, and there were students with their feet up on the desks in front of them. And in his culture, that would be seen as a sign of horrendous disrespect. And so he didn’t say anything, and he left the class at the end. And he went to one of his mentors and said, “I can’t believe this happened. Clearly these students are really rude, and they don’t respect me.” And this mentor, a fellow international graduate student, was able to say, “That’s actually just the American classroom. In certain contexts, it’s much more informal than in some countries. And so it’s not a sign of disrespect, in fact, it means that they’re feeling very comfortable and relaxed in the class, and they feel comfortable with you.” So that I think was a really great example because it, first of all, shows the fact that when we talk about teaching in our book, we really are very much talking about within an American college classroom, and that’s important. But it also highlights the importance of establishing community guidelines, and assuming the best about your students. So spending a day or so or part of a class period, with the students constructing some sort of common guidelines so that you’re all on the same page, and that you can reduce the number of, to use Boice’s term, incivilities in the classroom. Now, there is, of course, quite a difference between a student doing something rude, which could be falling asleep, putting their feet up, doing something disruptive, which Stephanie has a really good example of, or something that could be hostile or threatening. So let’s Stephanie give a really great example of what we would call “disruptive” and how we might handle that.

Stephanie: So I have a story about a class that Aeron and I were actually co-teaching. We were using specifications grading for this particular class, we were really interested in alternative grading methods for our students. And on one particular day, one of our students was, it was at the point in the semester where she was expressing a lot of concerns about her final grade. And so we were talking about it before class started informally, and then the rest of the class kind of filled in, she’s still trying to talk to me about it, I needed to get class started, get the activities rolling. The students were starting that particular day, taking a knowledge-check reading quiz. And she was still trying to engage me in this conversation, even as other students had started doing their work. And this is what we would call kind of disruptive, right? Her actions were making it challenging for the other students to proceed. And so on that day I went over, and I sat down next to her, and I just said, “Hey, other folks are starting the reading quiz. Why don’t we talk about this after class?” And that worked out just fine, she moved forward. I don’t think that she was particularly happy with me during class. But that’s that difference between rude and disruptive, if you are in class, and you’re simply exhibiting that you’re unhappy through your facial expressions or through crossing your arms, then that’s okay, I want to check with you after class, but you’re not keeping the other folks around you from learning. We chatted about it after class. It turned out that this particular student was honestly just really stressed out at that point in the semester about all of her grades. And I think having that 45 minutes to cool off a little bit was helpful for both of us. And then I was able to go through the grading schema with her and make sure she understood what she would be accountable for, what she wasn’t accountable for. And one of the things that was really interesting to me is, I said something along the lines of, “I was really surprised to see your reaction in that way.” And she thought about it for a while, and she said, “Yeah, I’m surprised, too, that’s not really like me.” So I think just making sure that there’s a time and space to talk with students, that doesn’t escalate the situation, we could have continued having this dialogue with everyone around, and that might really escalate the student’s sense of embarrassment, my own sense of needing to preserve some sense of order in the classroom. So having a little space and time was really helpful for that particular instance.

Jessamyn: That’s such an instructive example. And I know personally, learning that I could say, “Thank you for bringing this up, let me think about it,” was transformative. And the way you can de-escalate, as you said, both people’s emotions, just by taking a little bit of time is pretty magic. And the other important point of your story, for listeners, is the reminder that non-traditional grading can meet with a lot of anxiety and resistance. And we go charging in all fired up about our revolutionary practices, [LAUGHTER] thinking, “Oh, students are going to love it.” But if they haven’t done it before, there’s going to be a lot of anxiety and being prepared for that by reading chapters like this, is so important.

John: And that goes far beyond just the alternative grading system,it goes with any new technique that’s being used in the classroom that students are not used to. Because we’re all creatures of habit, and we don’t always accept change as nicely as perhaps we might like others to do.

Jessamyn: So what does your chapter say about the worst-case scenario, the real threatening or dangerous situation?

Aeron: Yeah, thank you, Jessamyn, the hostile or we could say threatening. We want to acknowledge that those exist. And that even if you do everything well, even if you start with the community guidelines, and you establish a sense of classroom community, and you talk to students about things, you can’t control for variables, particularly as we’ve seen in the last year with mask mandates and other unexpected things. So we acknowledge in that chapter that there are groups of instructors who may really feel that hostility more keenly: minoritized faculty members, younger faculty members, faculty members who have some kind of visible disability. So there’s all sorts of things to take into account. But I think that what we want to say for those folks is that, first of all, you want to think about this, [LAUGHTER] you want to think through what might you do in these situations. And then most importantly, realize that you do have the right to ask a student to leave. You do have the right to end class and have you and the other students leave. You have the right to feel safe in the classroom as an instructor. And we encourage everyone to seek out all of their campus resources, whether it be dean of students, whether there is a teaching center, campus security, etc., and really know what your rights are as an instructor. And without scaring new graduate student instructors, we want them to really be armed with that knowledge of what those resources and what their rights are.

John: It’s better to be prepared for the eventuality and to have resources available to address it than to be in that situation and not have an effective strategy to work through. Are there other things that you’d like to share with our listeners about your book?

Aeron: Yeah, I mean, I think going back to the question about our audience, our intended audience, I think, I want to say that we really see this book as being something that a graduate student could just pick up and read on their own, that we’ve written it to be not at all a textbook, but to be very conversational, as well as full of research and resources. We also see that it could be very useful in graduate seminars on pedagogy and a really nice supplement with discipline-specific texts. And sort of along the lines, though, about our intended audience that we realized that graduate TAs are often the least trained, doing the hardest job. That’s something that Stephanie’s always reminding me. And we’re asking them, also, to be in classes where student success matters keenly. Large general education classes are where students can make or break our students and particularly for first-generation college students or college students at risk. Having well trained, having supported graduate instructors is, I think, really key to student success and the health of our research institutions.

John: In my own experience, I had a fellowship, so I didn’t start as a teaching assistant. I was in my third year of graduate training when an instructor left, and they needed someone to teach an upper-level course. And so about three days before the semester, I was asked if I was willing to do that, and I agreed, but the amount of preparation was, as Jessamyn said, non-existent. [LAUGHTER] And I feel really bad for the teaching that I provided that year. And the worst thing is, I ended up with the highest teaching evaluations in the department, something that rarely happened after that. But it says something, perhaps about the emphasis on teaching in a graduate program. I think it was just my enthusiasm for doing it that got me through that. It certainly wasn’t the way in which I taught, it was very much entirely a lecture-based class with lots of exams and assignments. And it’s certainly not the way I would teach anything today. But it was not very good preparation. But you know, we still have a lot of people coming out of graduate programs without that training and arriving on campuses. Might a good audience for this book also be those people who are starting their teaching careers, having left grad school, in preparing for their first semester teaching?

Aeron: Stephanie, do you want to talk about our “Help! My Class Starts in Two Weeks?”

Stephanie: Yeah, absolutely. We have this really nice appendix, that is exactly what Aeron described, “Help! My Class Starts…” I think it’s even just a week, I think that [LAUGHTER] two weeks might be too generous. But it is for exactly the case, John, that you’re describing, when you get handed an opportunity, often, right at the last minute, and you really want to take advantage of it, even though you know, you perhaps don’t have the preparation that you need. And so there is a really nice condensed, basically a checklist in the book, like figure out what you can get access to, figure out what you need to build, here’s how you can move through week by week once the semester starts. So yeah, I think that’s a really nice asset to the book. And I think that there are other ways too in which the book might be suitable for somebody who’s a brand new professor who feels like, “I didn’t really get this in grad school. And now I’m here, and now what?” Because often folks who are brand new to departments feel not quite the same, but also feel kind of betwixt and between the different power structures in a department in ways that, you know, we’ve written about specific to graduate students. But I think that brand new instructors, or faculty, or contingent faculty might also feel particularly in their own experience as well. And I wanted to add this is building off of the story that you told, John, about your first time teaching. One of the things that I do also think is really unique about our book is the number of graduate student voices in the book. And how comforting it might be for a graduate student who doesn’t have anyone else in their department to talk to about this, to hear from some other folks who also maybe had a really hard time their first class and then figured out their way. Or someone who maybe felt like they were experiencing microaggressions in their class. And what did they do to seek out help? So I think that it’s really powerful to have access to in this book is the number of graduate student voices who were really willing to share their story, because they cared so much about it, and their own teaching. So I think that that’s a real gift for readers who are graduate students or who might be new to a job.

Jessamyn: It’s really astounding what a closed-door practice college teaching is, and how it would be seen as really rude to just come into someone’s class. And you have to be really careful if you just want to observe someone else teaching just for your own edification, but it would be a whole big thing. So that’s such an important point about this book. And the way… keeping in mind too departmental cultures might be especially, so that that message, “You’re not alone in this,” is really at the heart of all the best scholarship of teaching and learning, I think, and of professional development, generally.

Aeron: Absolutely. And I think that the notion, as you pointed out, Jessamyn, that we often valorize or highlight these extraordinary teachers, who by the way, are like Jaime Escalante in Stand and Deliver, have heart attacks or you know, that really burnout with that kind of teaching. But what we don’t really talk about are the rough drafts of our teaching, or the false starts, or the things that we’ve done wrong, and the things that we polished, and the things that we’ve had to change and adjust. And I think that’s what we try to really focus on in this book, as well, as a kind of growth mindset on teaching, if you will.

John: We try to encourage that in our students, and it’s probably really good for us to encourage that in each other as well. I know on my campus, we’ve been doing some open classrooms, where we’ve been encouraging people to open up their classrooms and have other people visit, and to meet to talk before the class and then after. It hasn’t caught on as much as I’d like. Partly, it’s because we really got it started in March of 2020, and things seem to be a little disrupted for a bit. [LAUGHTER] And that disruption hasn’t entirely changed. But it’s been a really valuable experience for those people who have participated and the discussions that they have after it are really helpful because, as Jessamyn said, we tend to do all of this behind closed doors, and when things go wrong, we tend to blame ourselves for what’s not working. And it’s really reassuring to hear from other people that they’re experiencing exactly the same barriers and challenges. And I know in the reading groups that Jessamyn and I have done jointly in our two institutions, it really helps people to hear from other people that they’re facing exactly the same challenges and to share some solutions that either have failed miserably, or that worked really well. Because it’s much easier when we recognize that these problems are global, and they’re not local to our own classroom.

Jessamyn: And I couldn’t agree more about learning from our mistakes, having that growth mindset, we’re always learning how to be an effective teacher from our first class to our last. But the pandemic’s really taken a big chunk out of people’s energy and abilities in regards to pedagogical learning. The learning curve was so steep, I mean, really, for everybody, no matter how much you pivoted or not, we were all teaching and learning in this unprecedented time and conditions and still are. So how would you say these past… it’s two full pandemic years now, influence or shape the teaching challenges generally, including maintaining that growth mindset? And what parts of your book do you think are going to be really helpful for people right now?

Stephanie: Yeah, I don’t mean to be hyperbolic in this, but I do really think every chapter and every strategy. Before Aeron and I started this book, we both took very seriously the notion that, listen, if you’re getting a teaching job, now, you’re going to have to teach some sort of hybrid online course. And this was pre-pandemic, it was just like, if you look at the growth in online learning, there’s no way to believe that even in 2019, if you were entering the workforce, that you were never going to have to teach an online course in your career. So we built in the idea of teaching across modalities across the entire book. And then the other piece that we took really seriously, was this notion of asset-based pedagogies, teaching diverse student populations, and really capturing the strength, their cultural wealth, they bring to the classroom. We teach at the University of New Mexico, which is a Hispanic-serving institution, it enrolls a high number of first-generation college students. And it also enrolls a particularly high number of our American Indian or Native college students. So we wanted other folks to get that chance to learn from whose institutions will likely look this way, if they don’t already, in the years to come, to learn from the really great things that we’ve discovered about the kind of strengths and skills and ways of knowing that our students bring to the classroom every day, if we’re able to tap into those. And so I think that those are the two things that the pandemic really uncovered for folks, people’s discomfort with teaching with technology, who hadn’t been asked to do that previously. And then also, all of a sudden, instructors were confronted in a very different way with the variety of lived experiences their students were bringing in, because they were Zooming right into whatever their living experiences were. And so I think that the book really stands through the pandemic experience in a way that can actually really enhance somebody’s experience teaching, because those two things were particularly important to us when we started writing.

Jessamyn: That sounds really empowering for people going into a classroom, those two approaches.

Aeron: We hope so.

Stephanie: Yeah, absolutely.

John: You mentioned that our students bring in many different ways of knowing. How can we adjust our teaching to better serve all of the students in our classes?

Jessamyn: And following up on John’s question, one of your chapters is called “How Can You Create a Welcoming Classroom Community?” How do those strategies empower students?

Stephanie: Absolutely. I think that one of the things… you know, Aeron mentioned earlier, this sense of starting with a community agreement. And part of that process is really getting to know the students in your classroom, and what makes them feel like they’re gonna belong in this space. And what sorts of things make them feel like they wouldn’t. What kinds of things do they need to learn successfully? So there’s a lot in that chapter about establishing a welcoming space, making sure that students know that they belong, and are part of the classroom community. There’s an instructor that we work with here at UNM, she’s in the College of Education, and she always says, “The sum of us is smarter than any one of us individually.” And I think that that’s a really powerful thing to bring into a classroom and help students internalize. John, to your question specifically, in terms of alternative ways of knowing, we had a really great example of this from one of our graduate students actually, who works with the Center for Teaching and Learning. He was sharing recently on a panel, how he teaches in architecture and planning, and he does a lot with water management. Here in New Mexico, we have a really beautiful system of acequias, which is a way to bring water from the Rio Grande into agricultural communities. And so he talked about being able to explain the importance of water management and water resources to his students. And then for them to share back with him memories of being with their parents and cleaning out the acequias or those kinds of experiences. And so there is this way in which, when you take the time to learn about the students that have come into your classrooms, those opportunities can really bubble up for you. And those can be as simple as phrasing questions about course material that allows them to speak about personal experiences in relation to it. It doesn’t have to be a massive unit or changing an entire syllabus, it could be as simple as the kinds of things you do to warm students up for the beginning of a class period, or something you do at the beginning of the semester.

John: To remind students that they’re assets in their classroom, that their prior knowledge serves as an asset that can enrich the classroom environment and discussion.

Stephanie: Absolutely.

Jessamyn: But it’s such a vital point for your book, it’s so great it’s included because I think, coming out of graduate school, we all know that diversity is an educational asset. But it’s like it’s so ingrained and trained in us, I don’t think a lot of people are well equipped to help undergraduates get there as well and perceive diversity as an educational asset. So flagging it in this way in your book is so great.

Aeron: I wanted to add to what Stephanie mentioned that we also address that in our chapter on assessment and assignments. And that, if nothing else, giving your students choices in how they wish to demonstrate their mastery of the subject is quite important. Because they will surprise you, and no matter how clever you are at designing assignments, if you give them some flexibility and allow them to bring in their creativity, then they can show you what some of those connections are. And they can use the technologies that maybe they’re more familiar with even than you are, they can bring in a different approach to the assignment. So that’s something that we encourage as well, that really helps a student’s sense of belonging in that classroom, is choice and autonomy.

Jessamyn: Practically speaking for teaching, especially new teachers, offering students options like that, even if for some reason no student took any option except the very standard one, nonetheless, you have conveyed to them that you care about the diversity of ways that people might express their knowledge and learning. And that’s an important part of a teaching persona and communicating to students that you care about their success. So it works on many levels.

Aeron: Absolutely. And I think being transparent, as transparent as one can. And of course, we want to think about the positionality of graduate students, and there may be reasons why, for instance, graduate students don’t want to come in and say, “Hey, I’ve never taught this before!” I mean, that’s a kind of transparency that might not work for everyone. But as you do gain in expertise, and you do gain in experience, saying, “Hey, I’m going to be doing labor-based grading, and here’s why. Here’s why I’m doing it.” Or, “I’m going to be giving you some choices in how you want to do these assignments and show me your mastery. Here’s why I’m doing that.” I think that the students are smart, and they’re very invested in education, and they’re going to go on to be in lots of other classes. And it’s good for them to get the tools to understand some of the ways that their education can operate and should operate. And then also, I think giving them metacognitive tools as well, encouraging them to reflect on their own learning and their own learning strategies.

Jessamyn: Well, and I think the way you’re prioritizing making the classroom a welcoming, inclusive community goes such a long way. And I won’t say it’s a free pass to totally screw up your class but I also think that when you’ve established trust and communication with students, if you’ve flubbed something, it’s not the end of the world. You’ve already prioritized their success and demonstrated that you really care and hope that they do well. That’s going to cover a lot of, I think it’s Maryellen Weimer’s term, like, teaching sins. You might not be so great at XYZ, but if you’ve paid attention to the things that you’re laying out in the book that goes such a long way with students. Like you say, they know, they know, they’re smart. And when they know that somebody is putting effort into creating a welcoming classroom space, then that really goes such a long way.

Aeron: Absolutely. And I think, to sort of end on a positive note, that if nothing else, what we’ve learned in the last two years is the importance of compassion and recognizing the human, which means that instructors are human as well. And I think if they see, as you put it, Jessamyn, if they see that you are coming from a place of investment in their success, and of common decency, and personal compassion, then you’re going to see that in most cases, they’re going to extend that compassion to you. And we all know there’s going to be times when we need it.

John: Certainly, that’s been a lesson of the last few years, if there’s no other lesson that came from the pandemic. We always end with a question, What’s next?

Aeron: I’ll start and then I’ll let Stephanie add to it. So here’s my boring administrative answer. [LAUGHTER] What’s next is a reorg. We have, at the Center for Teaching and Learning, we’re actually doing away with some of the boundaries between student success, faculty success, online success, face-to-face teaching. And that’s very exciting. So we’re a very large 30-person center that helps support students in terms of student tutoring and student learning, graduate student support and online support. Stephanie and I are also part of a group of staff who are working on a culturally-responsive teaching research project, where we’ve interviewed a number of students to find out from their point of view, what’s working to help them feel a sense of belonging and inclusion in the classroom and what’s not working. Stephanie?

Stephanie: Yeah, I think overlapping with that, the only two things I want to add is, Aeron sort of glossed over this in the reorg, but I think it’s in keeping with the ethos of the book, is that one of the things we’re really focused on as a team in CTL right now is how to treat ourselves as whole humans at work. And how, I think a lot of CTLs all over the place, really took on a lot of work during the pandemic. And some of that is very visible, and some of that’s really invisible, the kind of affective labor that I feel like Lee Skallerup Bessette talks a lot about, that particularly comes to people working in centers for teaching and learning. And so we want to make sure that we’re also a place to work where you can be a whole human in this place, and where we’re also extending compassion to ourselves and taking care of ourselves. And then we’re also working on a project on literary pedagogy. So we’ve been doing some interviews with folks who teach intro to lit courses and trying to figure out… What do you really value? And how are you imparting that to your students? And it’s a project that really grew out of some early research dissertation project from Dr. Angela Zito, who is at the University of Wisconsin-Madison. And she’s been partnering with us and was kind enough to let us expand upon her project.

Jessamyn: Great, all of that stuff sounds great.

John: It does. And you know, if you’d like to come back and talk to us about this on the podcast, we’d love to have you back.

Jessamyn: That’s right. [LAUGHTER]

John: So, let’s stay in touch.

Stephanie: Yeah.

Jessamyn: Thank you so much.

John: And thank you, it was really great talking to you. And I’m looking forward to seeing the book. I’ve got it on preorder, and I’m looking forward to its arrival.

Aeron: Thank you so much. Lovely speaking with both of you.

Stephanie: Yeah, thank you so much, everyone.

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

John: Editing assistance provided by Anna Croyle, Annalyn Smith, and Joshua Vega.

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230. Students Who Are Teachers

Degree programs designed for practicing professionals need to be flexible and adaptive. In this episode, Kathryn Pole joins us to discuss the online master’s program in Literacy Studies at the University of Texas at Arlington. Kathryn is a literacy researcher and teacher educator in the Curriculum and Instruction Department at this institution.

Show Notes

Transcript

John: Degree programs designed for practicing professionals need to be flexible and adaptive. In this episode we examine one online teacher preparation program.

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John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

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Rebecca: Our guest today is Kathryn Pole. Kathryn is a literacy researcher and teacher educator in the Curriculum and Instruction Department in the College of Education at the University of Texas at Arlington. She is also the Program Coordinator for the online master’s program in Literacy Studies. Welcome Kathryn.

Kathryn: Hello, it’s a pleasure to be here.

John: Our teas today are… Are you drinking tea?

Kathryn: I am drinking tea. I have a black chocolate tea from the Tea and Spice Exchange. It’s good, and it reminded me of Valentine’s Day, and it pairs well with Girl Scout cookies.

Rebecca: Sounds like a good combo. You’re rocking the afternoon.

John: And to put that in perspective, we’re recording this a day after Valentine’s Day. It’ll be released a little bit later.

Rebecca: It sounds like a real tea cup with a real saucer.

Kathryn: That is true. I love real tea cups.

Rebecca: I love it. I have just an English breakfast today, John.

John: And I am drinking ginger peach black tea.

Rebecca: Yum! We’ve invited you here today to discuss the online advanced graduate teacher certification program in Literacy Studies at UT Arlington. Can you tell us a little bit about the program and the students in the program?

Kathryn: Sure, it’s a master’s degree program designed for already practicing teachers. So these are people who are already teaching in the classroom, but they want to become literacy specialists, or instructional coaches, or curriculum developers in literacy. And currently we have about 325 students in an 18-month program. So somewhere about 100 join in the fall semester or the spring semester or the summer. Many of them are from Texas, but some of them are from other places, and we’ve actually had students around the world in our program. And they range from just a year or two of experience up to… some people say, “Oh, I’m bored with teaching, I’ve been teaching the same thing for 25 years.” And so they decide they want to come back and hone their skills so they can apply for a new job. So they’re kind of from all over the place.

John: And I believe you mentioned that this was an entirely online degree program. Could you talk a little bit about why students might prefer an online degree program?

Kathryn: Yeah, so this is an entirely online program. And over the years, we’ve asked students, we’ve done surveys, or asked even informally, why this program appeals to them. And for one thing, they have to be a practicing teacher to be in the program. And so if they had to come to campus for face-to-face classes it would have to be either in the evenings or on weekends. And a lot of them are women and mothers and they have things to do, they have got soccer practices to get their kids to, or just family time, helping with homework, and all of that. And so they don’t really want to come to school in the evenings or on the weekend. And probably the number one reason is that they appreciate the flexibility of when they work, because while we do a little bit of synchronous work, we have office hours. They’re always optional, and students can either come or they can view recordings that we make following those meetings. So they feel like there’s a lot of flexibility. We have very solid deadlines for things. If an assignment is due on a Friday, it’s due on a Friday, but students can work on it at two in the morning if they want, and a lot of them do. We also have a 100% pass rate on our certification exam for those students who end up taking that, the Reading Specialist exam. And I think a lot of them indicate that that’s really appealing. So those are the two big reasons, I guess. The flexibility and then they know that there’s quality in the program. And then some of them come because they know a faculty member in the program that draws them to us.

Rebecca: So I believe the program started in 1998. Can you talk a little bit about how it evolved?

Kathryn: Yeah, it started in 1998, which was well before my time there, but it started out, they used to call it the “TeleCampus” where the instructors would actually go and be filmed reciting lecture notes and things in front of cameras. And then it just evolved into something that is much more flexible and appealing. And so that’s just evolved a lot. At this point it’s online, and it’s mostly asynchronous. And it’s a 10-course program, so a 30 credit-hour program, that students can finish in as few as about 18 months. Each one of those 10 courses has a lead instructor. And that lead instructor’s job is to select the course materials and set up the objectives and map the course and the assessments to the standards that we’re trying to address. And then that person designs the master course shell. We’re using Canvas right now, and so they’ve got a master shell that they designed so we can easily, pretty flexibly move it from the master shell into a live course shell as courses are beginning so people aren’t constantly rewriting courses. They also create the rubrics and the assessments and the course structure and policies. And then we also have support from our Center for Distance Ed. So if an instructor who’s designing a course needs some help with any aspect of designing a course and getting it up and running they can get help from there. And so we do that because it’s more consistent than those old TeleCampus courses where people were just kind of talking on the fly. And we feel like having this lead instructor idea ensures quality across the program. Our courses change, but if we have an adjunct or a graduate student teaching a course, for example, they don’t change the course at all, they teach what’s handed to them, and it’s pretty standardized at that point. And a couple of other changes. When I first took over the leadership of the program, it was a 36 hour program. And then we were told that we had to shorten it to 30 hours by our university. They were looking to shorten all the master’s degree programs. Figuring out, how do you cut two courses without losing content? That’s been a challenge. And then because we’re a teacher ed program, we have certification standards that we have to meet and our state certification agency change their rules pretty often, and maybe they won’t let us know until about the day after they’ve done it. [LAUGHTER] No, it’s not that bad, [LAUGHTER] but sometimes it does catch us a little bit by surprise. We’ve changed to meet that. And then at the university level, we’ve changed our learning management system a few times. Now we’re with Canvas, but we’ve been with Blackboard, and before that there was this TeleCampus structure. So that kind of changes the way things have worked. And then we’ve also changed, not we but our university, has changed the way we collect and archive important documentation. So that has been all over the place. So there have been a lot of changes along the way. And we just do our best to roll with the punches. I think it’s working really well right now. We’ve maintained this 100% pass rate on our exam, and our students are happy, and enrollment is looking good.

Rebecca: So you mentioned having master courses. How many sections do you usually have of each course?

Kathryn: We have one section of each course each semester, so fall, spring, and summer. And so, sometimes there could be 100 students in one section, but they’re divided into smaller groups, so students really only see about 20 classmates. So we put them into smaller groups, and then we have the equivalent of a TA, we call them instructional associates, who lead those smaller groups as far as discussion boards and those kinds of activities. So one section, but broken into smaller pieces.

John: What would a typical semester’s course load be like for a student in this program?

Kathryn: Every semester, a student will take a full semester-long course that is called a practicum. And so there’s learning within that course, but there also are practical pieces that they need to be able to demonstrate by sending video. And so we assess the video, looking for specific things that they can do that demonstrate how they’re meeting our standards. That’s one course that is an umbrella over the semester, either August to December or January to May. And then they also will take two, seven-week courses. They’ll take one seven week course the first half of that time, and then another seven week course, the second part of that time.

Rebecca: So your practicum is interesting, because we typically think about these as being in-person experiences, and you have an online program, and you mentioned video. Are teachers using the classrooms that they’re already teaching in to do their demonstration videos? Or is there a different structure?

Kathryn: So for the most part they use their own classrooms. And because they’re seeking advanced certification, that’s fine. Typically, each practicum has a different focus. The first practicum is on learning best practices within the field of literacy. So they learn what is good reading instruction, and what is good writing instruction. And how do you move students along based on research. And then the second practicum is working with diverse learners. So they might be looking at working with special education students, or students who speak another language than English at home, or some other form of diversity. And then the third practicum is on literacy leadership. And so in that course they actively mentor another teacher or a paraprofessional or someone who is interested in learning more about literacy within their school. And then they also plan for professional development within literacy. And so they’ll lead, maybe, a workshop or another professional development opportunity for teachers in their school. So they create these videos within those practicum courses. And we have instructors, but we also have people called “field supervisors.” Field supervisors are also experts in the field, and their role is to help the student prepare for these practicum videos. And then to eventually analyze them, evaluate them, and then write up a practicum report helping the students grow along the way. So it works really well to do this online surprisingly. We do think about these in-person practicum supervision, but with these videos we have opportunities to go back and look at things and to call attention to something that we want the student to see. It’s like, “Oh, look, here’s something that you did that was really effective,” or, “Here’s something that if you had asked this question a little different way you might have gotten a different kind of answer or a better answer.” So it gives us really good opportunities to work with our students.

John: One issue that might come up with some of the shorter terms is what happens when there’s some type of natural disaster, say a power outage in the middle of winter as happened in February of 2021. How did people adapt to losing power and internet access and so forth and still keep the online courses progressing?

Kathryn: Yeah, so that was a really interesting thing. I live in a part of Texas where we didn’t have power for… I don’t know, 10 days? Like we had power, but we might only have it for an hour, and then we wouldn’t have power for two hours. And so people’s priority wasn’t hopping on to Canvas to get their work done. It was more like, “Oh, how am I gonna cook dinner?” It was a really tough time. And so what our instructors did was, they just stayed in contact with students as best they could, sending emails and messages through Canvas, and letting students know that we weren’t going to ping them for something that completely wasn’t their fault at all. Even other adults, they need a lot of hand holding. Sometimes they think, “Oh no, I’m going to be in trouble. I’m going to get a bad grade because I didn’t do this work,” and we all understood and so we sent those kind of messages. So if there’s a natural disaster—even if it’s not in Texas, maybe it’s a wildfire in California, or a hurricane that hits the East coast—our university is really good at identifying those online students who are most likely to have been impacted, and they’ll send us those names. And so we can match that with emails that we’re getting from panicking students, and just let them know that we understand and we’re as accommodating as we can be. It’s not that they have forever to finish the assignments, but we do give them grace. We’ll give an incomplete if we need to, to let them catch up. That was a challenge. And of course COVID was a whole different challenge, because we had people who were supposed to be doing practicum in schools and their schools were shut down. And so it was the same sort of story, we just said, “You know, we get it. We’re all in the same situation.” And so we gave a lot of grace for that.

John: Now, you also did a study at some point about the times when students were participating in your classes where you looked at the timestamps on their student submissions. Could you tell us a little bit about that?

Kathryn: Yes, another colleague and I, one day we both were talking about how tired we were, [LAUGHTER] and we’re like “Oh, I was up until 11 o’clock working with a student.” And so we thought, ‘Well, I wonder how many of them are actually emailing us, or posting things in Canvas, or trying to get our attention at odd times?’ And so we actually did a study. We requested timestamp data from our Distance Ed office, they were able to pull together all the time stamps that involved students for a period of about two years. And so as we looked at this, we realized there was a really good reason why we were tired, because a lot of our students were logging in and doing work between about 11 o’clock at night and two in the morning, that was a pretty heavy time. And then a lot of them would get up early, and we would see that they were working from 4 a.m. until about 7 a.m. And then, I guess, going on to school. It might not be every day, but it was some days, especially, probably days when assignments were due that evening. They would try to make sure that they had it done in the morning before they left the house. But a lot of our students were working on Saturdays and Sundays, which I guess is to be expected as well. And sort of strange hours then too. Again, early mornings and in the evenings after they were finished with family time. It was very interesting. And so we’ve kind of made a little bit of a shift ourselves, realizing when our students needed us most. I’m not one to be online with my students at 11 o’clock at night, I’m way too tired for that, but I do try to hop online every night between 8:30 and 9:30 or so just to make sure they’re doing okay. And I wake pretty early, and so I’m usually looking at Canvas by about 7:30 in the morning to try to catch those who might have questions in the morning. And also, we’ll hop on Canvas more on Saturdays and Sundays, because we know our students are active and there may be some timely questions. But we’ve also decided… You know what? If I decide to take a nap from one to three, it’s okay, because I’m doing all these other things at different times of day. And I think looking at that has really helped us understand what our students are doing and why it’s important for us to practice self care in this kind of a program as well.

Rebecca: I can imagine. You’ve mentioned family commitments and work commitments of your students. There’s a lot of challenges associated with going to school while you’re a working professional. Are there other challenges that your students have faced or mentioned that you’ve been trying to accommodate in addition to the timing?

Kathryn: There’s always something, you know? [LAUGHTER] Especially now, we’re on the getting better side of it now, but one of the things that was a surprise to us was the impact of COVID. It’s like, well, we knew that they were closing schools, and that that was a disruption. But what we didn’t expect until we started asking students about it and digging deeper into it was that all these other issues, like technology. They were parents whose kids were home all of a sudden instead of being at school and the kids needed to use the computer and their schools were expecting them to be logged in. And maybe that family only had one computer, or maybe if they had two, they had five kids. The parents needed the computer, the kids needed the computer. And so that was a really interesting thing to discover: how much sharing of devices happens in a family. My kids are all grown and they have all their own computers, and so that wasn’t anything that I had to face. But I have a couple of colleagues with younger kids, and they were definitely feeling that as well. But it was a surprise how much device sharing there was. And then also, we realized some of our students were staying at their schools to get their classwork done because they didn’t have internet at home, or they didn’t have stable enough internet at home. And so when their schools were not opened any longer, we found out that they were thinking creatively, I guess. They were going and driving their cars to a McDonald’s or Starbucks and logging into free public Wi-Fi. So those things were challenges and surprises to us. And then just the impact of what it’s like. They’re teaching all day normally, but when it’s your own children, and they’re in your own house, you don’t have quite the same control. And so they were saying, “Well, my kids are just going crazy in my house. If I was at school, I would have everybody at their desk doing work.” And here they were, like, [LAUGHTER] “Oh! Kids.” And also we had students dealing with their own issues. Many of our students reported having COVID themselves or having family members who came down with COVID and they were having to be caretakers. And we had a good number of students and even some of our faculty members who lost a family member to COVID. There’s just a lot of stuff going on. We’ve always got something popping up to deal with and thinking about creative ways to handle it all and keeping people moving along. That’s always an interesting challenge to coordinating a program like this.

Rebecca: Did you find that during COVID, and even now, while these teachers who are also students are handling COVID in their own classrooms, are they using this classroom space or your discussion boards to collaborate and troubleshoot together?

Kathryn: Absolutely. It was fascinating to me to see them because they were sharing. And a lot of instructors, me included, we changed our discussion prompts. Because for a while we were saying, “Okay, well, discuss how guided reading might look in your classroom,” and then all of a sudden it became, “Discuss how guided reading might have looked in your classroom, but now what are you doing in this hybrid, or high flex, or totally online teaching situation?” So they were hopping onto discussion boards, and they were sharing those things, and they were talking about what it was like in their classrooms. And even we as instructors got some really great ideas. It’s like, “Oh, well this might work.” Sharing ideas was a really important piece, but also, this whole sense of built camaraderie. It’s like, “Oh, this is not just me. I am part of this bigger community of people who are trying to find the floor under our feet, while all of this stuff is shifting.” And so they were absolutely doing things like that. They were using the discussion board, I know for sure. They didn’t invite me to it, but they had a Facebook group for second grade teachers who are doing high flex or something. They had several different ways that they were communicating amongst themselves and sharing ideas. And they let me know that they were doing that, and that it was working. So yeah, and I think in a program as big as ours, that was probably one of the more helpful things for them. They got to see what other teachers were doing and what other school districts were doing, or other principals were doing. And some of them would say, “I’m going to tell my principal this.” The things that worked anyway.

John: Now we’ve done some past podcasts where we addressed issues of the emotional pressures put on students or the emotional challenges that our students are facing. We also have talked a little bit on previous podcasts about issues of burnouts among faculty, but the students in your program are kind of getting both sides of that. They’re students working through COVID, and they’re also teachers during COVID. What sort of challenges has that presented for your students?

Kathryn: A lot, even though we’re kind of at this point where we’re almost pretending that COVID is gone, it’s still on our students’ minds. In my county, we’re still seeing 800 or so cases a day, and it’s better than the 4000 we were seeing a few weeks ago, but our students are really feeling this. And I don’t know what the next new thing is going to be because it seems like there’s always something. Probably last year was the hardest because we had both power failures and COVID at the same time, and how do you use technology when you can’t turn on your lights? I think part of the coping that they did was trying to stay in touch with one another and then our faculty being more present than we might have been otherwise, I think we’ve learned to be more present as part of what we learned from that timestamp study. When are our students hanging around? And if we can answer their question 10 minutes after they ask, that’s a whole lot better than making them wait 8 or 10 hours. So I don’t know that there’s a great answer, but I think it has to be something about being present. Both our students being present for one another, which we’ve learned better ways to build into our courses, and then for faculty being more present to our students as well.

Rebecca: You mentioned too, kind of at the top of the episode, about faculty in your program being careful about self care and managing hours and managing time. Could you talk a little bit more about some of those boundaries that you’ve set? And then also the ways that you might be supporting your students in setting some of those same boundaries and finding some similar balance for themselves when they’re taking on quite a bit all at once?

Kathryn: I have a colleague, and I can’t remember exactly how she puts it, but her email signature says something like, “I am responding to this in hours that I have decided are within my work day. Please respond only in those hours that you have decided are within your work day.” And I love that, and I feel like using it on my signature, but I don’t want her to think that I’m stealing it. [LAUGHTER] But I think it’s really important that we do set those boundaries, but at the same time being present. And so being present doesn’t mean being present 24/7. It means being present in those times when our presence is the most helpful. And so we know for sure that our students are not typically working in our courses between 9 a.m. and noon. They might hop on during lunchtime for a little bit, and then they’re not usually in our courses working between one in the afternoon and three or four in the afternoon. And so if we’re going to adjust our schedules, and run our errands, and do those kinds of things, that might be a good way for faculty to think about their use of time. When are the times that we’re most helpful to our students? And when are the times that are best for us to take care of ourselves? And so I think we’re all still working, probably, more than eight hours a day, because that’s just kind of the nature of our work and that’s our passion as well. But we’re not feeling like we have to work all day and late into the night and all weekend, the way that we first thought that we needed to in order to be that presence that our students needed. Did that answer your question?

Rebecca: Yeah, the second part was thinking about supporting your students and also finding balance.

Kathryn: So we also give our students a calendar so they know exactly when things are due. And we typically have them due at some time that is… you know, if they like working at night, we might have something due at 6 a.m. or something like that, just so that those people who want to work at two in the morning can get it done. And so we think about those kinds of things. And we let our students know that the entire course is released at the beginning of the term. And so they can see everything, they can start reading ahead if they want and working ahead if they want. Other than discussions that need to be relatively live within a week’s period of time, they can still prepare in advance if they need to. And if they anticipate something, if their school is having some particularly busy or stressful week, they’re free to work ahead and move things off their plate. And we encourage those kinds of things. And then also, another piece of it is just, again, faculty reminding students that we’re human, and we get it and if things come up, just keep communicating with us and letting us know so that we can be of the most help to them as well.

John: We always end with a question, What’s next?

Kathryn: Oh, we have so many different directions to go. I’m working with a group of colleagues from across the country, about eight different universities in eight different states. And we’re looking at the impact of COVID and beyond. What can we pull out of what we’ve learned from COVID to help refine online teacher education courses? Because there’s a lot there I think. And as we look at it, we find more and more interesting things to analyze. And so we’re working right now on getting that more refined and getting that information out. And then our programs themselves are constantly being refined. We’re looking at new state standards soon and other issues that just pop up. And so keeping in touch with our students and figuring out what’s going to be the next new things that we learn to support them and to keep them moving along, I think that’ll be part of the next steps as well. So there’s kind of no shortage of where to go.

Rebecca: It’s kind of the biz that we’re all in. [LAUGHTER]

Kathryn: Right! [LAUGHTER] Yeah, I think so. These are such interesting times, because we don’t know. I keep reading all these different opinions on whether or not COVID will be over pretty soon, or whether the next new wave is coming. Just thinking about what’ll happen in the future that’s outside of our control, and then figuring out ways to mitigate that in ways that we can control, I think that’s gonna be really important. I don’t think that higher education is going to ever look like it did four years ago. I think that’s gone.

John: Whatever happens with the pandemic, I think we’ve experimented a lot in higher ed, and I think there’s a lot of lessons we can take away. We’ve observed a lot of things that were hidden in the past from faculty as students moved into working from home with very different technology and so forth. So I think you’re right that we are going to see some pretty substantial permanent changes. What they are though is open to discussion, and so your study could be helpful in helping to shape that, perhaps.

Kathryn: Yeah, and some of these things will be decided at levels above our heads. State boards of regents and university administrations will make some of these decisions, but figuring out what it means to be faculty in these programs and then getting everything to align right so that we’re doing the best job for our students I think is going to be really important.

Rebecca: Definitely. Well thank you so much for sharing some of your insights and experiences with us.

Kathryn: You are so welcome. I’ve enjoyed talking to you both.

John: Thank you. It’s great talking to you.

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

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John: Editing assistance provided by Anna Croyle, Annalyn Smith, and Joshua Vega.

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128. Cultural Acclimation

International students enrolled in U.S. colleges and universities often face a multitude of challenges related to cultural differences and language barriers. These challenges can have an adverse impact on their academic performance during their adjustment process. In this episode, Don Donelsen joins us to discuss how the graduate business program at the University of Miami is working to ease this transition.

Don is a lecturer in the Miami Herbert Business School at the University of Miami. He is a recipient of a Spring 2016 University of Miami Excellence in Teaching Award.

Show Notes

Transcript

John: International students enrolled in U.S. colleges and universities often face a multitude of challenges related to cultural differences and language barriers. These challenges can have an adverse impact on their academic performance during their adjustment process. In this episode, we discuss how one graduate program is working to ease this transition.

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John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John, an economist…

John: …and Rebecca Mushtare, a graphic designer.

Rebecca: Together, we run the Center for Excellence in Learning and Teaching at the State University of New York at Oswego.

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Fiona: My name is Fiona Coll. I teach in the Department of English and Creative Writing here at SUNY Oswego and this is my turn to sit in as a guest host.

John: We should note that this podcast was recorded in the third week of February 2020. Many of the plans that are discussed here have been altered as a result of the nationwide shutdown of institutions of higher education since the onset of the global pandemic.

Our guest today is Don Donelson. Don is a lecturer in the Miami Herbert Business School at the University of Miami. He is a recipient of a Spring 2016 University of Miami Excellence in Teaching Award. Welcome, Don.

Don: Hi. Glad to be on.

Fiona: Today’s teas are… sweet cinnamon spice.

John: Are you drinking tea?

Don: I’m not drinking tea, but I do actually have a gift from a former student.

Fiona: Oh.

Don: I was told it was Chinese tea, but then other Chinese students said this is not Chinese.

Fiona: [LAUGHTER] Well, you can say we’re drinking tea and you’re looking at tea. I guess that counts.

Don: I am looking at Green tea.

John: And I am drinking a ginger tea. We’ve invited you here to discuss a program that you have proposed and are working on at your institution to help students from China adjust to cultural differences in how classes in the U.S. are taught. What prompted your interest in this issue?

Don: We’ve had a large influx of Chinese students at the University. That’s probably the main impetus on what prompted this. I asked our institutional people for some data, and just in the graduate business program, we had our Chinese population double just in the last year. So we’re up to about 400 and something in the graduate business program, and undergrads, we have about 1500. And we’re not a large school, that’s about 15% or so of the entire population. So I’ve seen noticeable increases in Chinese students in classrooms, especially in the STEM specialized master’s programs, which they’re very attracted to, for some visa reasons, and perhaps other reasons. And so I actually had a section, there were 16 students, 15 of whom were from China, not by design, just this is how many Chinese students we have and sometimes that’s how it worked out. And I started noticing some differences in how the Chinese students were interacting in that class when they were mostly surrounded by their peers from China than the Chinese students who in the past there was one or two Chinese students in a section of 19 or 20, but now there’s four or five. This semester, actually, I have more than half in every single section from China. And so I started noticing that in that one section, it was all Chinese students except for one from South America, the interactions were a bit different. And then discussions with colleagues, how to improve teaching… The courses that I teach are classes on critical thinking, and problem solving and communication. And so the class participation is an enormous component of the class, we teach critical thinking by forcing people to do critical thinking. And so the trope, I guess you might say, not just the Chinese students, but a lot of international students in general, is that their language barriers are most pronounced in a class like that, and they participate less in class discussion, and they have difficulties with communication. Most of them, in my experience, have been difficulties that only they perceive, difficulties that aren’t actually barriers. But all of those issues I found true with the Chinese students but amplified to a much greater degree, and that’s the general consensus among colleagues. And so, as the numbers started to grow, we actually created a course, a different numbered course from the core course that I teach in the graduate program, exclusively for non-native English speakers, because putting them on the same curve is really problematic to their grades when there’s a heavy written component. But at the same time, we have academic standards that matter, I can’t just give them a separate session, so we created a separate course. And so it’s different numbered, and it’s essentially the same course title except for non-native English speakers. And so as I had the accidental almost all Chinese student class last semester, I said, “Hey, I should probably take advantage of this opportunity to test run in the spring semester,” which is now, when I’m going to have by design a class of all Chinese students. So I started really trying to identify “Why would they participate when they did participate? Why didn’t they participate?” Trying to break down what it was that caused these issues that most faculty here observe with their reticence to participate and lack of comfort with speaking up.

Fiona: Can you talk a little more about the general differences between classroom interactions that you’ve observed in students from China as opposed to perhaps students who are mostly American?

Don: So it’s actually changing now, because of some of the stuff we’re doing. Where we were at to begin all this was they pretty much do not participate in class discussions. It’s very rare that they do. If you go full Socratic method and just start calling on people, some of them will participate when called on, but it’s clear that they’re uncomfortable with it, they don’t quite know what to do, and some will just refuse, even when called on. There will just be a minute or two of silence while they try to think of something or they kind of punt. And so with class participation in most of our courses in the graduate program is 20 to 30% of the grade, it’s a significant problem that inhibits their success.

Fiona: And I think you’re suggesting that there are multiple factors involved in this reticence. So, it’s not simply a language-based issue, but also a cultural issue that expectations around classroom culture differ so much that students really do feel unable to participate in a culture that feels so different from the one they’ve just come from.

Don: Exactly. So I started talking to students, one of the things I noted that was interesting was they’re very comfortable speaking after class, one-on-one, very frequent after class. And as I started having more Chinese students in my classes, it began to be a problem, actually, because I didn’t have enough time in between classes to field all of their questions. And so I thought that was interesting. And then in the few instances in which they had to give presentations, so an assigned presentation, like a stock pitch or something, they did remarkably well, mostly. And in fact, if I went and correlated my grades based on nationality, I strongly suspect it would be zero on the presentations, whereas on class participation it was a very strong correlation, so that got me curious. And I started asking them, “Why are you comfortable speaking to me outside of class?” which I’m very appreciative of. The Chinese students in particular here, some of them… I could put a cot in my office because of how frequently they would come to my office hours. And so it was clear to me that it wasn’t an unwillingness or a lack of care, which made me even more curious because some faculty misinterpret their classroom behavior as an unwillingness or lack of care. And so I started engaging and asking questions about participation, and the conversation just kind of grew, and I learned that the way that they do education in China, and there was some various experiences described, but pretty much all of them described an educational environment that they were brought up in, in which there is no mandatory participation as part of the grade. When participation is expected in class it is almost always in the form of a show of hands, and in no instance did any student describe a situation in which they had an open class environment where they would, without being prompted, speak up and make a point or something. In fact, the word that was consistently used by students, when I asked them what they think about speaking up in class, is “rude.” They think it’s rude. They look down, because looking up at someone is considered to be a sign of disrespect in many aspects of their culture. And so some faculty misinterpret it as they’re disengaged or they’re on their cell phone, but they’re actually fully engaged. They just think that that’s what the expectations are. So they think it’s rude to interrupt the class, they think it’s disrespectful to make eye contact. And so there’s a signaling problem, essentially, the normal ways that we would evaluate students to assess understanding, to assess engagement, don’t really work well without some explicit addressessing of these issues with the Chinese students. In addition, one major cause that we found was that their education is, perhaps not surprising to some people, but their education is designed around the idea that there are black and white answers to everything, there is very little gray area, their evaluation metrics appear to be almost exclusively objective, multiple choice, or true and false. Even in their English language classes it’s objective metrics… which of course, we all know the English language, for good or for bad, there are no objectively correct things, but they believe that there is a single correct way to make a statement in English, and so that causes a lot of hesitation in class because some students, they want to participate, but they spend time trying to figure out the right way for me to say this. Some other issues related to these issues with they’ve been taught that everything’s black and white… and even the English language is… they fear embarrassment if they mispronounce a word. They tend to be self conscious of their accent in ways that I don’t find as common with Latin American students or Indian students, who also are prone to having some self conscious issues with accents and like but not to the same degree as to Chinese students. I think it’s because they think there is one way to say it. And so there is a fear of embarrassment wherein it’s hard for them to grasp that they can’t be embarrassed because there’s really no bad answer when we’re having a Socratic discussion. And so fear of embarrassment was a contributor to these issues as well and a lack of specific directions. And so one thing that I found most startling, as I was going through these informal focus groups with Chinese students, is the number of them who could not articulate what class participation means in any way that aligns with what we know class participation to mean. Many of them thought that class participation simply meant showing up and that they would get their points from that. About half of them actually had no idea that their grade would be impacted by class participation, and the frequency and quality of that participation. I spoke with one second-year MBA student who I’d had in class last year for some insights from him, and he expressed that he was in that path, and he had no idea that class participation points mattered. And it pretty much put him in the bottom quarter of the class for his first semester, and then he eventually figured it out, and now he’s in the top quarter of the class, but that was just very upsetting to me. That was the point at which I said, “Okay, we are failing these students. It is not incumbent on them. We are not putting them in a position to succeed.” And that was the real fuel to the fire… to actually do some programming and create some initiatives to try and prepare these students for success better.

Fiona: There is so much about academic culture that feels straightforward and self explanatory until an experience just like this, when you realize how much of what we expect goes unexpressed, or unexplained, or is invisible in one way or another. So how did you begin tackling this enormous and multifaceted issue?

Don: I just made a checklist of all the things that we identified as causing these problems, and it was clear to me that we needed to be active. This was a significant enough problem with deep roots that it wasn’t as simple as just changing the way that we introduce our syllabus, and adding a five-minute spiel or something, it was much deeper than this. And so I proposed that we need to teach them how to be a student in an American classroom, especially in a program that requires Socratic discussion in most classes and is going to be 20 to 30% of their grade. So I proposed that we add a course to the orientation program that we have on how to be a student.

Fiona: And how detailed do you get in terms of approaching this from a metacognitive perspective? You explain to students the larger purpose of this kind of Socratic discussion, or do you simply dive in and have them start practicing? What approach are you imagining taking?

Don: My thoughts were kind of a two-half approach, wherein we first start off by teaching them what the expectations are. And so, exactly as you said, explaining to them things like “we value wrong answers.” John and I taught for many years at the Duke TIP program, and those students… very, very academically gifted… are younger, and so they can be very intimidated by Socratic discussion. And so I would always tell them that our jobs would actually be very boring if, every time we asked a question, the first student who answered gave a perfect and correct answer, and I don’t think that students would learn very much if that was the case. And so the idea is that we’re going to have discussions like that, kind of half teaching and half selling the importance and value to them in participating, accepting that there isn’t really wrong and right answers, we are moving a discussion forward. And when they successfully complete our program in a year or two, they’re going to be holders of a master’s degree in business and going to work in the business world, in which it will be expected that they put forward ideas that they don’t even think are necessarily going to work. Jeff Bezos at Amazon demands people put forward any idea they have, whether they think it’s going to work or not, and so we’re going to use case studies like that, a company they know, Amazon, a person they know, Jeff Bezos, and say, “This is who makes it to Vice President at Amazon, the person who’s willing to speak up in class and give a wrong answer.” So we’re going to educate and sell, really, participation and show them how to do it with some modeling. And so ideally, we will get some second-year grad students in their cohort who, through faculty recommendations, can be good role models and we’ll do some roleplay interacting with those students and demonstrate “Here’s what it looks like after extolling the virtues of it and demonstrating how we want to do it,” and then have them actually just do it, a mock class, and after that we would slowly morph from lecture into Socratic discussion.

John: And you’re planning to start this off with some type of bootcamp at the start of their year when they arrive, correct?

Don: So that’s actually complicated because we have lots of different programs. In business academia there’s been a seismic shift… really, like two years. It’s kind of startling, but there’s a major shift away from MBA degrees and a major shift towards specialized master’s programs. And so we went from having the MBA as our bread and butter, that was our main graduate degree program with I think we have like eight or nine specialized master’s programs now. And so there’s some logistics that have to be worked out because, you know, some of them have their own schedules, and there’s some departmental autonomy. Some of them are coming in July, some are coming in August. So they have a boot camp and then orientation, so those are separate. The idea is that as part of that boot camp, there will be a mandatory required course that is communicated to them, and it’s probably going to be two sessions. So I mentioned you haveb two halves, we’re thinking the best version of this would be overnight with a break in between those two halves with a case to go home with and prepare for this Socratic discussion.

Fiona: I’m wondering how you might incentivize an openness to failure or to wrong answers. Let’s say you’re not Jeff Bezos, don’t have someone’s employment in your hands. Have you experimented with, or thought about, or planned for ways to not just encourage students to take these sorts of risks in the classroom, but to actively acknowledge and perhaps even reward that sort of wrongful, rightful risk taking?

Don: Right, so, yes, and a couple of things I already tried out this semester with that all-Chinese section that I mentioned, I started off that class by saying “Nǐ hǎo, huānyíng lái dào wǒ bān,” which is a surely butchered way of saying “Hello, welcome to my class.” And then I asked them how many of them think I’m stupid because I butchered this phrase in Chinese, and, of course, none of them said that, and I said, “Well, that’s because you have context, and so the same thing is true for you all.” If there’s a student who’s born in Washington, DC, and has lived their entire life in the United States, and now they’re in a master’s program and they’re making grammar mistakes, I should rightfully judge them as having a lack of effort or some kind of problem. But for someone who is not a native English speaker, inductive reasoning does not allow the same kind of leap, and it would be illogical to assess someone on a personal level because they mispronounce a word or something. And so I said, “Just as you did not think lowly of me, or assess me to be incompetent or something because I butchered this Chinese greeting, you will receive the same benefits in your interactions with people.” And so they all laughed, there was a lot of laughter, and I think that kind of worked a decent amount, and then, and this might be unpalatable to some faculty members, but I have found with the Chinese students, they are extremely conscious of the opinions that their professors and peers have of them. And so it is very important to pat them on the back, especially early on. And so I started off with a low-stakes presentation, you know, one minute, because again, I found that when they’re provided with directions, and it’s required, and there’s a grade, they knock it out of the park, and then intentionally pointing out to good things that making them feel kind of safe, and that they’re not going to be embarrassed. Someone will mess something up, they’ll mispronounce a word or something and we’ll point out that it didn’t matter, and no one laughed at them, and that sort of thing. And so I found that doing that early on has helped in this section. And then in addition to that, the other main incentive that we’re playing with is changing class participation grades to more periodic updates, rather than what we typically do, which is just one of the last things that’s entered into our Excel spreadsheet probably after we’ve already gone on spring break, and because the updating of it in the feedback. And, John, I’m sure some of the other episodes I listened to that coincides with the importance of feedback on making better choices, and so not making it a surprise.

John: Letting students know that their lack of adjustment to American culture is actually harming their grades early on makes it much easier to adjust than when they find that out after the fact. So this will require some adjustments, not just from the students to adjust to American institutions, but also from faculty.

Don: Absolutely. If you’re a faculty member at an institution that wants to be a global institution, you have to think globally, and you can’t just expect every student to show up in your classroom Americanized. I think it’s kind of silly thinking really to just demand that the students Americanize themselves or westernize themselves and sink or swim because we’re not setting them up to have good outcomes, and that’s what we’re here to do.

John: We face some similar issues here. We’ve tried to focus on working on faculty to change the way they teach classes, but that only reaches the faculty who actually attend those workshops and students need to adjust to a wide range. And so I think there’s a lot of merit to this approach of working with students to help them get acclimated, especially perhaps in a business school where many of the students may want to go and work in firms where that type of participation and that type of activity is expected. So it’s also partly an introduction to American culture, as well as just American educational systems, which in a master’s program in business, would seem to be really appropriate.

Don: Absolutely. One of the drivers of the growth in specialized master’s programs for international students is STEM degrees get an automatic two-year work visa, which is very attractive. And so it’s pretty clear that, especially in those STEM credentialed degree programs, that their goal is to take advantage of that automatic to get employment, and it will impact them very quickly if they don’t acclimate to the classroom environment, which as you said, we do model business environments. And so I tell my students that we’re going to behave as though we’re in a consultancy meeting in class. You’re absolutely right. It’s beyond just a procedure for how to get grades, it is training for bigger things beyond the classroom.

Fiona: You mentioned that this program is focusing on masters level students, but the university also has a large number of undergraduate students. Do you think that this is a model that could be expanded to address that slightly different student population?

Don: I think so. Logistics would be an issue, of course, we’d probably have to recruit more help. But scaling aside, I don’t see much difference at all. I do teach a handful of undergrad sections every once in a while and the issues thinking back are identical.

Fiona: I have a slightly random question. Do students from China come to America with a pre-existing idea of what college is going to be like, what graduate study might be like? Is there any access they have to set up any horizon of expectations for them?

Don: This is not information that I got from our focus groups, but my observations, I strongly suspect that it’s something they don’t even think about. It’s kind of like you don’t know what you don’t know, and they’re startled to find that it’s not just what they have been doing for the last 12-15 years of education.

John: When they’ve been adjusting to a school system for over a decade, it’s pretty easy to base your expectations on what you’ve observed in the past.

Don: Right.

Fiona: I, too, interact with international students in a slightly different context, in an English literature department.

Don: Oh, that’s got to be tough.

Fiona: And many of the issues, especially that black and white thinking you’re describing, are amplified in my discipline, but I always do ask them partially by way of getting them to think about their own expectations, you know, “What were you imagining this class might look like?” And often they do have some sort of pop cultural version of what school might be like that emerges in a fascinating way. They have particular reasons for wanting to come to America in the first place to study, so I was just curious as to whether or not you had any insight into that version of things for Masters of Business students?

Don: No, I think they just value an American degree in business. Some of them do come from American undergrad institutions, and those students generally have already acclimated, but most of them are coming straight from China. Many of them, the day before orientation was their first day ever in the United States. That’s really scary, and so they show up at the airport and realize that they’re not nearly as good at speaking English as they were led to believe. And so I think there’s a lot of just very understandable ignorance of what they don’t know. We’re using a lot of social media, and we’re encouraging a lot of social media use, our Chinese students to communicate with their peers back in China, both as we find it’s a very good recruitment tool, and also to help with that kind of expectation.

Fiona: One of the other things I hear from the students I interact with who have come from China is their shock at how quickly Americans speak English, how fast professors speak in the classroom, and that’s a tougher one to handle in a boot camp class, I suppose. And I find myself simply trying to reassure them that they will be surprised at how quickly they adjust and they just need to give it some time and some practice, but it’s a very real source of anxiety for them in those first weeks of the semester.

Don: Yes, absolutely. And I’m glad you mentioned that because that is such a common… I mentioned before that students frequently will come up to me after class to engage and the mode interaction is asking for clarification on something that was said an hour prior in the middle of class that they didn’t understand. And in some cases, that’s fine. I can clarify, and it works, but in some cases, it’s like, “Okay, well, everything after that for the last hour, you didn’t get either if you didn’t understand that, and that’s really disappointing as well.” And so I make it a point, whether it’s an all Chinese class or not, I tell them that I want them to stop me if I’m speaking too fast, or I say something they don’t understand, that I want them to stop me and let me know that, and that I don’t think it’s rude. And in fact, I would be very upset to later learn that I wasn’t communicating effectively enough for them to gain understanding, and so that has helped a lot. It usually takes more than once of saying that for it to set in, but by the second or third class this semester, I’ve had pretty much every class someone stopped me and said, “I didn’t understand that” or, “my translator is not registering that word. What is that?” But yes, that’s an enormous issue.

John: Is lecture capture used there at all?

Don: I don’t use it.

John: Many of us use it. And I know in my econometrics class, before I flipped the class, I used to do some interactive lectures, and one of the things that mostly Korean students and occasionally Japanese or Chinese students noted was that if there were parts they didn’t understand that well, they could go back and play it back at half speed to make it easier to understand things, and that’s a nice accessibility feature for anyone who’s not a native English speaker. Another option might be to let students record things too, and then they could go back and play it back at a reduced speed until their understanding was able to keep up with the actual rate at which we speak.

Don: Interesting that you mention that because one thing that came from the Chinese students themselves in these focus groups was a pretty surprising number of them who said that we should ban electronic devices completely, because they said that they’re… so much more than American culture… they’re wed to their electronic devices. And they pretty much admitted that you are going to have some engagement issues unless you just forbid the electronic devices.

Fiona: It’s interesting that they can recognize [LAUGHTER] a certain sort of problem and are asking for help, I suppose.

Don: Well, they asked for help after the semester was done, and they made me promise to not name them if I implemented a ban. So there was some strategy involved, so that’s critical thinking.

John: But there is also the capability of a recorder which would not be that much fun to interact with. So…

Don: Right.

John: …there are devices that could work that would not be distracting.

Fiona: I’m really struck by the way in which you’re paying attention to a very specific cultural group here and you’re adjusting to very specific problems that that group has. You mentioned your checklist of things you know are happening and your desire to find the source of those things, but I can’t help but think that the adjustments you’re making are, in fact, adjustments that might benefit all sorts of students, all sorts of students for whom academic norms are a little bit hard to penetrate, or to understand, students who might have cognitive differences and struggle in discussion situations in particular. And so your particular intervention here seems to open out into a larger issue of what inclusive teaching might look like.

Don: Absolutely, and I’ve actually had that same thought. We’re singling out Chinese students, but boot camp, is there a problem with that? And is there some perception bias on our end that we don’t recognize these same issues with some other groups? But I think it’s very institutional, it’s not just culture by culture, it’s institution by institution. What we ended up finding is, because of our very, very heavy South American roots, our Latin American students are non-native English speakers who are native Spanish speakers, I think they feel more comfortable here than they might in many other institutions, and so you could have these same exact kinds of problems rearing their head, even maybe 100 miles north of here at another institution where there’s not a critical mass and those kinds of deep connections. We even offer some of our core courses in Spanish, and so I think they feel very comfortable. But it struck us that it wouldn’t take many changes in our circumstances for them to be in the same boat, perhaps, as we found the Chinese students. So you’re absolutely right.

Fiona: We do usually finish up by asking “What’s next?”

Don: What’s next is interesting, because the virus issues and so we are probably facing deferment of admissions to Spring 2020. And so what’s immediately next is adjusting on the fly as those things develop. But as far as the specific issue with helping students acclimate, where I would like to go next is just keep learning, keep having these discussions with students. So I had 20 something odd students participate in a pretty lengthy focus group session with me, that’s not enough, and so keep learning, start implementing some evaluation methods on ourselves. As John mentioned, sometimes it’s difficult to get faculty to cooperate with things but ideally, we would mandate standard language on class participation in all graduate syllabi, we would mandate periodic updating of their score on that. And we would even add in our reporting metrics, how the scores are changing in those classes that are doing that. Are they improving after we give them the first update, and so learning more about the students and the issues that they face so that we can better serve them I think is what’s next and really probably what always should be next.

Fiona: That’s great.

John: Sounds really good.

Fiona: Good luck with all of it.

Don: Thank you.

Fiona: Sounds like a very worthy intervention.

John: Thank you, Don. It’s always good talking to you.

Don: Thanks for having me, so much.

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer. Editing assistance provided by Brittany Jones and Savannah Norton.

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53. Teaching faculty

How do faculty learn to teach? In many graduate programs, the emphasis is on research and publications—yet, many of these graduates end up in teaching positions. In this episode, Kristina Mitchell and Whitney Ross Manzo join us to discuss the structures and incentives that undermine good teaching and explore ways to help grad students and new faculty prepare for their careers in higher education. Kristina Mitchell is a faculty member and Director of the Online Education Program for the Political Science Department at Texas Tech. Whitney Ross Manzo is an assistant professor of Political Science and the Assistant Director of the Meredith Poll at Meredith College in Raleigh, North Carolina.

Show Notes

Transcript

John: How do faculty learn to teach? In many graduate programs, the emphasis is on research and publications—yet, many of these graduates end up in teaching positions. In this episode, we discuss the structures and incentives that undermine good teaching and explore ways to help grad students and new faculty prepare for their careers in higher education.

Thanks for joining us for “Tea for Teaching,” an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer.

Rebecca: Together we run the Center for Excellence in Learning and Teaching at the State University of New York at Oswego.

[Music]

Rebecca: Our guests today are Kristina Mitchell, a faculty member and Director of the Online Education Program for the Political Science Department at Texas Tech, and Whitney Ross Manzo, an assistant professor of Political Science and the Assistant Director of the Meredith Poll at Meredith College in Raleigh, North Carolina. Welcome, Whitney and welcome back, Kristina.

Whitney/Kristina: Hi, thanks for having us.

John: It’s good to have both of you here. Our teas today are…

Whitney: I’m actually drinking water.,

Kristina: I have my usual Diet Coke.

[LAUGHTER]

John: …as on two previous episodes. One of our most popular episodes, by the way, the one on gender bias and course evaluations is in our top three, I think.

Rebecca: Yep.

Kristina: Great!

Rebecca: John, how about you?

John: I am drinking ginger green tea.

Rebecca: And I’m drinking my usual. [LAUGHTER] English afternoon tea once again.

John: I was gonna ask you if it was Dragon Oolong

Rebecca: Yeah, yeah. Sounds like most of us are drinking our usuals, huh? So it’s not uncommon to have conversations about job preparedness and transitioning from student to professional and undergraduate education. What is more uncommon is challenging whether or not PhD or other advanced degree programs prepare students for the work that they will be doing like both of you did in a recent Inside Higher Ed article. What do you think prevents us from having that conversation?

Whitney: I think that there are incentives for professors at R1 universities to recreate themselves. So, I think that it’s an uncomfortable conversation for many R1 professors to even want to start because they probably don’t want to look too closely at this issue because I think to do it correctly might call for a pretty radical change in how we structure a lot of grad programs.

John: Is this because the prestige of the institution or the department is tied to the placements in our one universities and the publication record of the graduates?

Whitney: Yeah, very much so.

Kristina: I definitely think so as well. I think that a lot of times when PhD programs are advertising their programs to potential students, one of the things that students want to see is what kind of placement their graduates are getting. So programs that place their students really well attract the top graduate students and those graduate students, because they are great graduate students that have chosen this program, they get good placements which then continues to attract the best graduate students. So it can be really difficult for sort of mid- to low-level PhD producing institutions to attract good students because of this sort of self-perpetuating cycle. But the incentive is still there to try and compete with the top-tier institution that each faculty member who’s sponsoring a PhD graduate, they want their student to get the highest placement possible which means training them like a researcher.

John: Because we don’t have a similar sort of ranking system in terms of teaching productivity.

Kristina: Not at all.

Whitney: Exactly. We could have a whole conversation about how there should be two kinds of professors at R1 universities: the research professors and the teaching professors. But in the current climate in academia, teaching professors are not considered as prestigious as the research professors for a lot of the reasons that Kristina just outlined. So there’s no reason for an R1 professor to learn how to be a good teacher or to keep up in current pedagogy because what they need to be keeping up on is current research practices.

Rebecca: One of the things that the two of you outline in your article is that there’s a very small subset of people earning PhDs who actually go into R1s and do this academic research. But most of them end up in positions where teaching is a big part of their workload. But as we just mentioned, very few of them have been trained to be teachers. So why do you think there’s such a disconnect other than this prestige piece? Is there anything else to the puzzle?

Whitney: Well, I would argue that many R1 professors, because of the research incentives, haven’t really learned how to be good teachers themselves. So they might feel as though they don’t have the qualifications to teach someone else how to be a good teacher.

John: And they’ve also been hired because of their expertise and their publications, which doesn’t put much weight on the quality of their teaching. So, what can we do about that?

Kristina: That’s a great question. So, right now I am at an R1 institution with a PhD program in Political Science and we’ve had this conversation. It is a difficult conversation to have because a lot of times, I think professors view that if their students get placements at full time at a community college or even at a teaching institution, that that’s not a good placement—that there’s something “less than” or something “failure” about that kind of placement. So I think one of the most important things is just to change the culture about the way we talk about these things and that’s something that can’t change overnight obviously—this is a really slow process. But instead of telling our graduate students “You need to publish so you can get a really good research placement,” asking students to tell us why they’re here, “Why are you in graduate school? What do you want to do afterwards?” and sometimes that can result in really difficult conversations with my undergrads who want to go into graduate school. When they say, “I want to go into graduate school, I want to be you when I grow up, I want to be a professor, I want to do research—this is something I want to do,” I tell them, “then you better make sure you go to a top 20 program.” Because if you aren’t in one of those programs, the likelihood of you getting an R1 research professorship is really low. And so if we have PhD candidates who are saying, “What I really want to do is work at an R1 institution,” we need to be candid with them about what their odds are and how they can go from a mid- or low- tier PhD producing institution up to an R1—it’s gonna be a long process with a lot of publishing and you can kind of publish your way out. But alternatively, it’s also important to value the students that say, “What I want to do is teach” or “What I want to do is go into industry or paid consultant—that’s what I want to do with my PhD.” If we can change the culture enough to not view teaching as a low- end placement instead of to start thinking of it as a legitimate career opportunity, then maybe that can help us think about how we can better prepare PhD students.

Whitney: I think that that’s a really important point to encourage the people who come and get a PhD because they want to be teachers at teaching institutions. Not only because that’s the more likely job that they’ll have, but also because of actually the tweet that started this whole thing, which we referenced in the article from Simon Hix who said that over the course of his career, the thing that has been most meaningful to him have been the interactions he’s had with students and the teaching opportunities that he’s had with them. So I think that if we have this mindset that the only thing that’s worthwhile is being a proph at an R1 and doing high-level research that’s cited all over the place, but that’s not the only thing that is meaningful in academia. There shouldn’t be anything wrong with acknowledging that… yeah, you can be a really awesome teacher and lead students to be the next generation of leaders themselves.

Rebecca: One of the things that you’ve both mentioned is the change that would need to happen takes a lot of time. So, for students who are in the position where they might want to be a teaching faculty member and they want to emphasize teaching but they’re at a university that doesn’t provide those kinds of experiences, what kind of advice or guidance can we give those students to gain the experience that they might need to actually get a job at a teaching institution, because if you don’t have experience then you often can’t get those positions either.

Kristina: Absolutely. So one of the things that I do at Texas Tech with our graduate students… So I do a lot of publication and research on pedagogy, so they’re hearing messages from their graduate faculty—which I don’t teach grad students, I only teach undergrads—but they are hearing the messaging from the graduate faculty that they need to focus on publishing and then they’re also having a realistic expectation of the kind of job they can get. So oftentimes what I do is offer—if they want to co-author a pedagogy piece with me—then that can kind of kill two birds with one stone and I can pull some of those publication expectations while making them more marketable in the teaching faculty job market. So, having a pedagogy piece—a published pedagogy piece—can send a signal to a search committee for teaching intensive position that pedagogy is something that you care about and that you’re applying your research skills that you learned in your PhD program to the way you’re gonna teach.

John: Some of this, I think, carries over a bit to undergraduate institutions where most of the people coming out of grad school tend to emphasize research that often seems to carry through through the promotion and tenure process because even at undergraduate institutions where their primary focus is on teaching, much of the promotion, merit pay, and so forth is tied to publications and it seems like it may be part of a broader cultural issue, not just at the graduate program level. What do you think?

Whitney: Well, so I’m at a teaching institution and I was actually that student that you just referred to, Rebecca; the one who knew they wanted to do teaching right off the bat. My adviser kind of discouraged me from it, but once he could see I was serious he helped me get teaching assignments at my R1 institution so that I could have that on my resume, which I would say is the number one piece of advice I could give anybody who wants to get a teaching job is have a class that you were the primary instructor on. So, at my institution now, I got my job, I’m tenure track and I am still expected to publish, but I do get credit for those pedagogy pieces that Christina was referring to, which don’t always garner the same kind of promotion credit at an R1. So I am expected to publish and be active in my field but what that means is a lot different than what it means at an R1. It doesn’t mean I have to land pieces in the top three political science journals. if I’m getting the name of my institution out in the media in something like this or if I am quoted in an op-ed, then it doesn’t count as much, but it’s kind of an incremental count because one of the things that teaching institutions often deal with is they’re smaller and they have less budgets, so they need the media attention, and that can be even more valuable than if I publish something in JOP.

John: And you mentioned the scholarship of learning and teaching; that’s an area that’s grown quite a bit in, I think, most disciplines. That seems to be perhaps an avenue by which some of this problem could be addressed (as Kristina just said). When I was a grad student, there was very little research being done on teaching and learning and now most academic disciplines have journals and group meetings or sub group meetings where they focus on these things. So, maybe that’s an area where we’re making some progress.

Kristina: I definitely think so. While the scholarship of teaching and learning pieces certainly aren’t as highly valued or are considered as prestigious at this point, I’ve been saying that graduate programs are missing a big opportunity to develop a niche in what kinds of tracks they offer. So most political science graduate programs will offer… you’re an international specialist or you’re an American politics specialist, perhaps you’re a method specialist; graduate programs are missing an opportunity to offer a track where you’re a teaching political science specialist. If we had faculty members who are publishing and experts in the teaching scholarship of political science, that program could market themselves as “we are the program that generates people who are going to teach political science,” and that could be a great way to start getting your graduate program—maybe you’re a mid-level or low-level R1—but if your graduate program gets nationally liberal arts colleges; that’s just as many state tuition dollars for PhD students as a student who’s studying international relations.

John: …and it could give those students a bit of an edge when they go into the job market too.

Rebecca: I also just want to add that these same issues apply to art schools in places where faculty might be getting other kinds of terminal degrees as well, where their focus might not be on traditional research but they’re doing scholarly activity or creative activity, like doing music or art or whatever and they’re focused so much on their studio practice that they don’t focus on teaching either, so most of the conversations focused specifically on PhD programs, but the same issue applies to some of these other contexts as well.

Whitney: Well, and I think another thing that’s important if you’re in a social science, especially, you’ve been heavily trained in methodology and we have some world-class research skills and I think it’s important to apply that to the scholarship of teaching and learning as well. Actually, Christina and I’s whole publishing relationship started because of an instructional designer at Texas Tech who gave Christina evidence that Christina was like, wait a second, I’m not sure I believe this, let me go look it up. And we were disappointed to see the lack of consistent rigor in the scholarship of teaching and learning and so I think because we’ve already been working on these really rigorous methodological skills, it makes sense that we could also apply them to the scholarship of teaching and learning and ensure that we really are achieving the learning outcomes that all of our colleges and accrediting institutions want us to achieve.

Rebecca: One of the things that we haven’t addressed much but I think is worth addressing is the role that colleges who hire PhDs as teaching faculty—what role they play in helping these new faculty members develop teaching skills and what their responsibility is in relationship to the R1 institutions who are producing these potential candidates.

Kristina: I have seen a growth in professionalization courses in PhD programs and most universities and colleges at this point do have something that resembles like a center for teaching and learning or something similar to this that’s trying to systematize the way we teach our teachers. Oftentimes these are geared toward new faculty, maybe not towards graduate students but typically they try to make them available. I think that we could do a better job at requiring them and at encouraging them as valuable for graduate student’s potential careers. I do find that a lot of the professionalism courses and sessions that I observe are more about the professionalization in terms of publishing and going to academic conferences and getting your CV ready to go on the job market and give job talks. So, we’re moving in the right direction in terms of learning to socialize our graduate students into what to expect, but I still think we have some disconnects between the job market as they will experience it. Now, maybe if you’re at one of the top 10 or 20 programs in the country this isn’t gonna matter, but if you’re not, then this could be the difference between you getting a job and having to adjunct seven courses a semester.

John: Now I think some disciplines have made some progress: chemistry and physics, for example, and math have tracks in math ed, or chemistry education, or physics education where people actually focus on research in that, but it hasn’t made it through all the disciplines. I’ve been the chair of our recruitment committee in my department for 30 years or so now roughly, and I have noticed though that more and more students are coming out with some background, even at R1 institutions, and I know when we go in the job market—maybe because of my position in the teaching center here—one of the things we look at is what sort of background they have in evidence-based teaching practices and so forth, and the people who generally come out in the top of our searches are people who have at least considered these issues or are aware of these issues. I’m not sure how widespread that is though in other departments.

Kristina: And to be fair, we are limited; we’re both political scientists, so we’re both limited to what our experience was and the experience of those in similar fields that we know.

Rebecca: So we’ve talked a lot about two different tracks: PhD candidates from an R1 institution who might get those small select positions as a researcher at an R1 institution and then we’ve got the track of people who might become faculty at more of a teaching institution. What about the other PhD candidates and those that might end up in other kinds of roles like consulting or other things that you mentioned previously? What are we doing for them, or what do we need to be doing for them?

Whitney: I think that the research track doesn’t just have to be for people who want to go on to R1 professorships because the research skills that you learn you can use in a lot of places that really need researchers, especially in government. My backup job actually, in case I didn’t get a teaching job, was going to be a statistician just because of all of the stats that I’ve picked up along the way. So, I think that the research track could be just a research track and what you do with it after is up to you but I do think that there is a whole class of people who maybe want a PhD just because they enjoy learning and want the PhD or maybe they just need the credential to move up in their career and they don’t necessarily want to learn how to teach or they don’t necessarily want to learn how to do research at an R1 level and I think those people are definitely falling out of the grad programs and that’s a shame because I think that there are a lot of lower ranked PhD institutions that again, like Kristina was talking about earlier, that could be their marketing: come here and we’re not gonna bombard you with how to publish in APSR and we’re not gonna bombard you with pedagogy, but you can get the basic skills that you need and write a dissertation and get the credential that you’re looking for.

Kristina: I think there’s also some cultural shifts that need to happen here as well because if getting a tenure-track offer at a teaching institution or a full-time offer at a community college is considered a failure then even more so I think often leaving academia completely to go into industry is considered like the ultimate failure, and I don’t know how universal that is across disciplines. I would imagine things that have a little more practical application would have less of this problem than specific to academia disciplines like political science, sociology, psychology. But, thinking about leaving academia completely is sort of the ultimate failure when there’s plenty people that want to do that and are very successful at doing so. We have a department of public administration within political science at Texas Tech and it’s a terminal master’s degree and oftentimes I hear… well,like the culture in the department is sometimes that the students that are seeking this master’s in public administration they don’t care as much about the research methods, they’re not as interested in learning the statistics or, of course, definitely not learning the pedagogy. It’s much more of a professional and vocational degree and at the end of the day our graduates from that program are probably earning a lot more money than our graduates from our PhD in political science programs. So, thinking about how we can shift the way we view our students career goals and try to match what we teach them to that. That’s something that we talk about in undergraduate education all the time: what do our students want to be when they grow up and how can we give them those skills. There’s no reason why we can’t use that same logic to think about our graduate programs.

John: The same is certainly true in economics. A lot of graduate students, sometimes with PhDs, end up working in government research positions as econometricians, working for example for the Department of Labor or the Census Bureau and so forth… and while sometimes it’s seen as being a somewhat lower position, they get paid a lot more, but we call that compensating wage differentials. T hey have to do these jobs that may be a little less pleasant so they have to get paid more to compensate for the fact that they’re not in academia. They disagree on that feeling quite often. [LAUGHTER]

Kristina: Well they don’t get their summers off.

John: They don’t get their summers off. What prompted you to address this topic?

Whitney: I just want to be really clear that Christina and I had an overall pretty positive experience at our grad institution, so this whole conversation didn’t come out of a feeling of anger. The whole idea came to me first when I was looking on Twitter and I saw the Simon Hix tweet about how much he valued teaching and I was texting Christina and I was like, you know, that’s how I feel too. I really value my teaching but I think sometimes that’s not the most valued thing in all of academia and she was like, “yes, at my institution sometimes being at a teaching institution is seen as lesser than” and so it started this whole conversation about how different the cultures are in our work, but how ultimately we’re both satisfied with where we are and that’s where the whole idea for this article came from. Just thinking about the different cultures that there are in academia and how they can vary so much and yet we prepare students generally uniformly across academia.

Kristina: Yeah, that’s a really good way to put it. Whitney and I went to the same graduate program; we were just a couple of years apart. So we received essentially the same training, which had very little focus on teaching or on what you do if you don’t want to be a researcher or to go to an R1 institution. As I’ve spoken to faculty members at our institution since then; of course we warned them that this piece was coming so they wouldn’t think we were trying to trash our department. But they’ve said that they’ve done things since we were there to try and make that better, especially as they’ve seen where their students are ending up. So, while there’s still a big focus on research being an R1 institution, University of Texas of Dallas is never going to not train researchers, but they recognize that a lot of the students that are coming to that program are looking for non-R1 jobs. And our former professors. seeing where we’ve gone—Whitney’s at a teaching institution; I am a non-tenure-track at an R1, and so I think they’ve been able to look at that history and say, how can we better prepare our students for either one of these options.

Rebecca: One of the things that I’d really love to see more programs include is something that I had in my own graduate education which was a training program for teaching—which gave me a leg up in a lot pursuits that I had professionally. So, I went through the equivalent of the professional development for teachers like we do at our teaching learning center here. I learned about ways to evaluate student work, a little bit about assessment, designing syllabi to be inclusive. So, it’d be great to have those kinds of professional development opportunities for a wider variety of potential faculty. We learned about writing syllabi to be more inclusive, we wrote about evaluation systems, thinking about assessment, designing assignments and things. It wasn’t nearly as rigorous as it could have been, but it definitely was more than many other colleagues that I had that went to other institutions and ho w our different experiences when we entered the field.

Whitney: I would have loved something like that whenever I started because I had no idea what SACS even was when I first began my teaching job, and they’re telling me about assessing learning outcomes and I was like, what are you talking about? And I think there is something to be said for throwing me in the deep end and making me learn for myself. And I definitely learned a lot in my first couple of classes, and I apologize to any of those students who are listening. But I think something like that would be excellent, even just like, here, you have to teach this class; write a practice syllabus. And having to think about what kinds of assignments you design is so enormously helpful before you’re actually on the job because, especially if you go to a teaching institution and you’re teaching a 3-3 or a 4-4, you’re not even gonna have time to breathe, nevermind thoughtfully construct a syllabus.

Kristina: I also think that this is a great place for the intersection of research training and teaching training because a lot of the things that they give us in teaching workshops—here’s what works best, here are best practices. Oftentimes I’m left with the question as someone who’s been in teaching for six years and publishing on teaching and learning, a lot of times I’m left with the question: how do you know this is the best practice? Who says? What’s the evidence for it? And there’s not very much yet. The literature is not robust enough at this time to really be able to say what works best. So if we can intersect those research skills that are social science, PhDs, that are even our humanities PhDs and our natural science PhDs, they’re getting some research training and an ability to think critically about what they’re being told. If we can intersect that with looking at what the evidence that does exist on the best practices in teaching and learning then we’re really just creating a positive reinforcement cycle of how these things all work together. None of these exist in a vacuum; teaching doesn’t exist in a vacuum, outside of political science they’re inextricably linked.

John: And even where there’s some areas where there’s a lot of research there’s often not a lot of research in specific disciplines to see whether the results in other fields hold up and there is a little bit of a replication problem in some of the areas. As you said, there’s just not a lot of research on a lot of topics that everyone takes for granted, so it’s a ripe area for research.

Rebecca: I think it’s a ripe area for interdisciplinary research.

John: When I was first teaching I had a fellowship and a faculty member left about two weeks before the semester, so the director of graduate programs came to me and said, hey, would you like some extra money in addition to your fellowship? You’ve got this class that starts in two weeks; you did really well in the graduate field, so here’s your class. And that was the extent of my training in teaching. It was the first time I was ever in front of a class.

Whitney: Well, and that’s actually a really good thing to bring up. If you are a struggling graduate student and you want to work at a teaching institution, not only is adjuncting at a Community College beneficial for your resume, but it can also help feed you for a little while. [LAUGHTER]

Rebecca: That’s very true.

John: We always end by asking, what are you going to do next?

Kristina: I have a couple of pieces right now that are about to be ready to go o ut for review. They’re actually looking at some of these best practices. So we’re looking at—I don’t know if y’all are familiar with Gagne’s Nine Events of Instruction. This is something that is often put out there as the best way to teach and I think it is useful to some extent, but when we examine whether it really made a difference in student performance, we found that students don’t necessarily know what order they want things then, nor does it really seem to affect their performance in the course. So we’re gonna be publishing that. Again, not with the idea that Gagne should be thrown in the trash, but with the idea that a lot of these best practices that we talk about really are just, if it works for you and speaks to you, then you should use it and if it doesn’t then there’s no reason why anyone should force you to use it.

Whitney: For me, I’m actually working on a book right now with the director of the Meredith Poll, David McLennan and a colleague at Coastal Carolina University, Kaitlin Sidorsky and our book is about women in appointed office. I’m at Meredith College which is a women’s college. Besides my passion for teaching I also have a passion for getting women into politics. 65% of women who run for office served in appointed office first and appointed office isn’t as well studied as women who run for office, so we’re writing a book on that.

Rebecca: Sounds like two really exciting things coming out soon.

John: And maybe we’ll get one or both of you back on in the future.

Whitney: Great.

Kristina: That’d be great.

Rebecca: Well thank you both for joining us this afternoon and giving us some good things to be thinking about.

John: It’s an issue that I think affects pretty much all disciplines.

Whitney: Thank you for having us.

John: Thank you.

[Music]

John: If you’ve enjoyed this podcast please subscribe and leave review on iTunes or your favorite podcast service. To continue the conversation join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

John: Editing assistance provided by Kim Fischer, Brittany Jones, Gabriella Perez, Joseph Santarelli-Hansen, and Dante Perez.
[Music]