309. Preparing Students for an AI Future

New technology is often seen as a threat to learning when first introduced in an educational setting. In this episode, Michelle Miller joins us to examine the question of when to stick with tools and methods that are familiar and when to investigate the possibilities of the future.

Michelle is a Professor of Psychological Sciences and President’s Distinguished Teaching Fellow at Northern Arizona University.  She is the author of Minds Online: Teaching Effectively with Technology and Remembering and Forgetting in the Age of Technology: Teaching, Learning, and the Science of Memory in a Wired World. Michelle is also a frequent contributor of articles on teaching and learning in higher education to publications such as The Chronicle of Higher Education.

Show Notes

Transcript

John: New technology is often seen as a threat to learning when first introduced in an educational setting. In this episode, we examine the question of when to stick with tools and methods that are familiar and when to investigate the possibilities of the future.

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John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

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John: Our guest today is Michelle Miller. Michelle is a Professor of Psychological Sciences and President’s Distinguished Teaching Fellow at Northern Arizona University. She is the author of Minds Online: Teaching Effectively with Technology and Remembering and Forgetting in the Age of Technology: Teaching, Learning, and the Science of Memory in a Wired World. Michelle is also a frequent contributor of articles on teaching and learning in higher education to publications such as The Chronicle of Higher Education. Welcome back, Michelle.

Michelle: Hey, it’s great to be here.

Rebecca: Today’s teas are: ….Michelle, are you drinking tea?

Michelle: I’m actually still sticking with water. So it’s a healthy start so far for the day.

Rebecca: Sounds like a good plan.

John: I have ginger peach black tea today.

Rebecca: And I’ve got some Awake tea. We’re all starting the day [LAUGHTER].

John: So we’ve invited you here to discuss your August 17th Chronicle article on adapting to ChatGPT. You began that article by talking about your experience teaching a research methods course for the first time. Could you share that story? Because I think it’s a nice entree into this.

Michelle: Oh, thank you. I’m glad you agree. You never know when you’re sharing these kinds of personal experiences. But I will say this was triggered by my initial dawning awareness of the recent advances in AI tools, which we’re all talking about now. So initially, like probably a lot of people, I thought, well okay, it’s the latest thing and I don’t know how kind of attentive or concerned I should be about this. And as somebody who does write a lot about technology and education, I have a pretty high bar set for saying, “Oh wow, we actually kind of need to drop everything and look at this,” I’ve heard a lot of like, “Oh, this will change everything.” I know we all have. But as I started to get familiar with it, I thought “Oh my goodness, this really is a change” and it brought back that experience, which was from my very first assignment teaching the Research Methods in Psychology course at a, well, I’ll just say it was a small liberal arts institution, not my graduate institution. So I’m at this new place with this new group of students, very high expectations, and the research methods course… I think all disciplines have a course kind of like this, where we kind of go from, “Oh, we’re consuming and discussing research or scholarship in this area” to “Okay, how are we going to produce this and getting those skills.” So it is challenging, and one of the big challenges was and still is, in different forms, the statistical analysis. So you can’t really design a study and carry it out in psychological sciences without a working knowledge of what numbers are we going to be collecting, what kind of data (and it usually is quantitative data), and what’s our plan? What are we going to do with it once we have it, and getting all that statistical output for the first time and interpreting it, that is a big deal for psychology majors, it always is. So students are coming, probably pretty anxious, to this new class with a teacher they haven’t met before. This is my first time out as the instructor of record. And I prepared and prepared and prepared as we do. And one of the things that I worked on was, at the time, our methodology for analyzing quantitative data. We would use a statistics package and you had to feed it command line style input, it was basically like writing small programs to then hand over to the package. And you would have to define the data, you’d have to say, “Okay, here’s what’s in every column and every field of this file,” and there was a lot to it. And I was excited. Here’s all this knowledge I’m going to share with you. I had to work for years to figure out all my tricks of the trade for how to make these programs actually run. And so I’ve got my stack of overheads. I come in, and I have one of those flashbulb memories. I walked into the lab where we were going to be running the analysis portion, and I look over the students’ shoulders, and many of them have opened up and are starting to mess around with and play around with the newest version of this statistics package. And instead of these [LAUGHTER] screens with some commands, what am I looking at? I’m looking at spreadsheets [LAUGHTER]. So the data is going into these predefined boxes. There’s this big, pretty colorful interface with drop down menus… All the commands that I had to memorize [LAUGHTER], you can point and click, and I’m just looking at this and going, “Oh no, what do I do?” And part of my idea for this article was kind of going back and taking apart what that was like and where those reactions were coming from. And as I kind of put in a very condensed form in the article, I think it really was one part just purely sort of anxiety and maybe a little bit of loss and saying, “But I was going to share with you how to do these skills…” partly that “Oh no, what do I do now?” I’m a new instructor. I have to draft all this stuff, and then partly, yeah, curiosity and saying, “Well, wait a minute, is this really going to do the same thing as how I was generating these commands and I know you’re still going to need that critical thinking and the top level knowledge of “Okay, which menu item do you want?” Is this going to be more trouble than it’s worth? Are students going to be running all the wrong analyses because it’s just so easy to do, and it’s going to go away.” So all of that complex mix is, of course, not identical to, but I think pretty similar to how I felt… maybe how a lot of folks are feeling… about what is the role of this going to be in my teaching and in my field, and in scholarship in general going forward?

Rebecca: So in your article, you talk a lot about experimenting with AI tools to get started in thinking about how AI is related to your discipline. And we certainly have had lots of conversations with faculty about just getting in there and trying it out just to see how tools like ChatGPT work to become more familiar with how they might be integrated into their workflow. Can you share a little bit about how you’d recommend for faculty or how you were thinking about [LAUGHTER] jumping in and experimenting and just gettin g started in this space?

Michelle: Well, I think perhaps, it also can start with a little bit of that reflection and I think probably your listenership has a lot of very reflective faculty and instructors here. And I think that’s the great first step of “Alright now, if I’m feeling worried, or I’m feeling a very negative reaction, where’s that coming from and why?” But then, of course, yeah when you get it and actually start using it the way that I had to get it and start using my statistics package in a brand new way, then you do start to see, “Okay, well, what’s great, what’s concerning and not great, and what am I going to do with this in the future? So experimenting with the AI tools, and doing so from a really specific perspective. When I started experimenting at first, I think I thrashed around and kind of wasted some time and energy initially, looking at some things that were not really education focused. So something that’s aimed at people who are, say, social media managers, and how this will affect their lives is very different than me as a faculty member. So make sure you kind of narrow it down, and you’re a little planful about what you look at, what resources you’re going to tap into, and so on. And so that’s a good starting point. Now, here’s what I also noticed about my initial learning curve with this. So I decided to go with ChatGPT, myself, as the tool I wanted to get the most in depth with. So I did that and I noticed really that, of course, like with any sort of transfer of learning situation, and so many of those things we do with our students, I was falling back in a kind of an old pattern. So my first impulse was really funny, it was just to ask it questions, because I think now that we’ve had several decades of Google under our belts and other kinds of search engines, we get into these AI tools, and we treat them like search engines, which for many reasons, they really are not. Now, this is not bad, you can certainly get some interesting answers. But I think it’s good to really have at the front of your mind to kind of transition from simply asking questions to what these tools really shine with, which is following directions. I think one of the best little heuristics I’ve seen out there, just very general advice, is: role, goal, and instructions. So instead of coming in and saying “what is” or “find” or something like that, what perspective is it coming from? Is it acting as an expert? Is it acting as an editor? Is it going to role play the position of a college student? Tell it what you’re trying to accomplish, and then give it some instructions for what you want it to do. That’s a big kind of step that you can get to pretty quickly once you are experimenting. And that’s, I think, real important to do. So we have that. And of course, we also want to keep in mind that one of the big distinguishing factors as well is that these tools have memory, your session is going to unfold in a particular and unique way, depending not just on the prompts you give it, but what you’ve already asked it before. So, once you’ve got those two things, you can start experimenting with it. And I do think coming at it from very specific perspectives is important as I mentioned because there’s so little super general advice, or discipline-independent advice that I think is really going to be useful to you. And so doing that, I think a lot of us we start in a sort of a low-stakes, tentative way with other interests we might have. So for example, one of the first things that I did to test it out myself was I had it work out a kind of a tedious little problem in knitting. So I had a knitting pattern, and there’s just a particular little counting algorithm where to put increases in your pattern that always trips us up. And I was about to like, “Oh, I gotta go look this up,” then I thought “You know what, I’m gonna see if ChatGPT can do this.” And it did that really well. And by doing that in an area where I kind of knew what to expect, I could also push its parameters a little bit, make sure is this plausible? is what it’s given me… [LAUGHTER] does that map onto reality? and I can fact check it a little bit better as I go along. So those are some things that I think that we can do, for those who really are starting from scratch or close to it right now.

John: You’re suggesting that faculty should think about how AI tools such as this… and there’s a growing number of them, it seems more are coming out almost every week…, how they might be useful in your disciplines and in the types of things you’re preparing students for, because as you suggested it’s very different in different contexts. It might be very different if you’re teaching students to write than if you’re teaching them psychology or economics or math. And so it’s always tempting to prepare students for the way we were prepared for the world that we were entering into in our disciplines. And as you suggest in the article that we really need to prepare students for the world that they’re going to be entering. Should people be thinking about how it’s likely that students will be using these tools in the future and then helping prepare them for that world?

Michelle: Yeah, that’s a really good way to start getting our arms around this. In kind of the thinking that I’ve been doing and kind of going through this over the last couple of months… that just absolutely keeps coming up as a recurring thing, that this is so big, complicated, and overwhelming, and means very different things for different people in different fields. Being able to kind of divide and break down that problem is so important. So, yeah, I do think that and, for example, one of the very basic things that I’ve made some baby steps towards using myself is, ChatGPT is really good at kind of reformulating content that you give it, expanding or condensing it in particular. The other day, for example, I was really kind of working to shape a writing piece, and I had sort of a longer overview and I needed to go back and kind of take it back down to basics and give myself some ideas as a writer. So I was not having it write any prose for me. But I said, “Okay, take what I wrote and turn it into bullet points” and it did a great job at that. I had a request recently from somebody who was looking at some workshop content I had and said, “Oh, we really want to add on some questions where people can test their own understanding.” And you know, as the big retrieval practice [LAUGHTER] advocate and fan of all time, I’m like, “Oh, well, that’s a great idea. Oh, my goodness, and I’m gonna have to write this, I’m on a deadline.” And here too, I got, not a perfectly configured set of questions. but I got a really good starting point. So I was able to really quickly dump in some text and some content and say,”Write this many multiple choice and true/false questions.” And it did that really, really well. So those are two very elementary examples and some things that we can get in the habit of doing as faculty and as people who work with information and knowledge in general.

Rebecca: I’ve used ChatGPT, quite often to get started on things too, and generate design prompts, all kinds of things and have it revise and add things and really get me to think through some things and then kind of I do my own thing. But I use that as a good starting point to not have a blank page.

Michelle: Absolutely. Yeah, the blank page issue. And I think where we will need to develop our own practice is to say, “Okay, make sure we don’t conflate or accidentally commingle our work with ChatGPT’s, as we figure out what those acceptable parameters are.” But that reminds me too, I mean, we all have the arenas where we shine and the arenas where we have difficulty as, again, as faculty, as working professionals. I know graphic design is your background. I’m terrible. I’m great at words, but it reminds me, one of the things that I kind of made myself go and experiment with was creating a graphic, just for my online course that’s running right now, which would, for me, that would typically be a kind of an ordeal of searching and trying to find something that was legitimate to use and a lot of clipart, and I had it generate something. Now, I do not advise putting in like “exciting psychology image in the style of Salvador Dali,” [LAUGHTER] and seeing what comes out. He was not the right choice. It was quite terrifying. But after a lot of trial and error, I found something that was serviceable and there too, it’s not like I need to develop those skills. If I did, I would go about that very, very differently. But it’s something that I need in the course of my work but it’s a little outside of my real realm of expertise. So helpful there too. So yeah, the blank page… I think you really hit on something there.

John: Now did you use DALL-E or Midjourney or one of the other AI design tools to generate that image?

Michelle: Oh my goodness. Well, here again, [LAUGHTER] I was really out of the proverbial comfort zone for myself is really going to show. I did use DALL-E and I really wrestled with it for a couple of reasons. And so, as a non-graphic person, it did not come easily to me. Midjourney as well, if you’re not a Discord user, you’re really kind of fighting to figure out that interface at the same time and those that are familiar with cognitive load concept of [LAUGHTER] “I’m trying to focus on this project, but all this other stuff is happening. And then I had a good friend who’s a computer engineer and designs stained glass as a hobbyist [LAUGHTER] and kind of took my hand and said, “Okay, here’s some things you can do.” It actually came up with something a lot prettier, I have to say.

John: You had just mentioned two ways in which faculty could use this to summarize their work or to generate some questions. Not all faculty rely on retrieval practice in an optimal manner. Might this be something that students can use to fill in the gaps when they’re not getting enough retrieval practice or when they’re assigned more complex readings then they’re able to handle.

Michelle: Yeah, having the expertise is part of it, and I think we’re going to see a lot of developing understanding of that really cool tradeoff and handoff between our expertise and what the machine can do. I’m kicking around this idea as well, so I’m glad you brought that up. A nice side effect could be a new era for retrieval practice, since that is something of a limiting factor is getting quality prompts and questions for yourself. It’s funny, one of the things that I did do while taking a little prompt engineering course right now to try to build some of these skills and the facility with it. And one of the things they assigned was a big dense article [LAUGHTER] on prompt engineering, which was really great, but a little out of my field, and so I’m kind of going “Well, did I get that?” And then I thought, I better take my own medicine here and say, “Well, what’s the best way to ensure that you do and to find out if you don’t have a good grasp of what you were assigned?” And I was able to give it the content, I gave it, again, a role, a goal, and some instructions and said “Act as a tutor or a college professor, take this article, and give me five questions to test my knowledge. And then I told it to evaluate my answers [LAUGHTER] and see whether it was correct.” So that was about as meta as you can get, I think, in this area right now. So I’ve done it. And here again, it does a pretty good job, actually an excellent job. Do you want to use it for something super high stakes, probably not, especially without taking that expert eye to it. But wow, here’s something, here’s content that was challenging to me personally. It did not come with built in retrieval practice, or a live tutor to help me out with it. I read it, and I’m kind of going, “I don’t know, I don’t have a really confident feeling.” So I was able to run through that. And so yeah, that could be one of the initial steps that we suggest to students as a potentially helpful and not terribly risky way of using these really powerful new tools.

Rebecca: One of the things that this conversation is reminding me of and some of the others that we’ve had about ChatGPT is we have to talk a little bit about how students might use it in an assignment or something, or how we might coach a student to use it. But we don’t often talk a lot about ways that students might just come to a tool like this, and how they’re just going to use it on their own without us having any [LAUGHTER] impact. I think, often we jump to conclusions that they’re gonna have a tool write a paper or whatever. What are some other ways that we can imagine or roleplay or experiment in the role of a student to see how a tool like this might impact our learning?

Michelle: So that is another kind of neat running theme that does come up, I think, with these AI tools is role playing. I mean, this is what it’s essentially doing. And so having us roleplay the position of a student or having it evaluate our materials from the perspective of a student, I think, could be useful. But, it kind of reminds me let’s not have a total illusion of control over this. I think, as faculty, we have a very individualistic approach to our work. And I think that’s fine. But yeah, there’s a lot happening outside of the classroom that we should always have in mind. So just like with me on that hyper planned first course that I was going to be teaching, it just happened and students were already out there experimenting with “Oh, here’s how I can complete this basic statistics assignment with the assistance of this tool I’m going to teach myself. So that could be going on, almost certainly is going on, out there in the world of students. And it’s another time to do something which I know I have to remind myself to do, which is ask students and really talk to them about it. Early on, I think there was a little bit of like, “Oh, this is a sort of a taboo or a secret and I can’t talk to my professors about it and I want to broach it and professors, they didn’t want to broach it with their students because we don’t want to give anybody ideas or suggest some things are okay where they’re not. But I think we’re at a good point to just kind of level with our students and ask them “How do you think we could bring this in?” I think next semester, I’m going to run maybe an extra credit assignment and say, “Oh, okay, we’re gonna have a contest, you get bragging rights, and maybe a few points to “What is a good creative use of this tool in a way that relates to this class? Or can you create something, kind of a creative product or some kind of a demonstration that in some way ties to the class?” And I’ve learned through experience when I’m stumped, and I don’t quite know where to go with a tool or a technique or a problem, take it to the students and see what they can do with it.

Rebecca: I can see this is a real opportunity to just ask the students, how are they using it, and then take a look at the results that it’s creating. And then this is where we can provide some information about how expertise in a field [LAUGHTER] could actually make that better why that result is in what they think it is.

Michelle: Absolutely, and some of the best suggestions that I’ve seen out there, I’m kind of eagerly consuming across a lot of disciplines as much as I can to look at those suggestions. The most intriguing ones I’ve seen are kind of with things with a media literacy and critical thinking flair that tells students “Okay, here’s something to elicit from your AI tool that you’re using, and then we, from our human and expert perspectives, are going to critique that and see how we could improve it. So here too, critical thinking and those kinds of evaluation skills and abilities are some of the most prized things we want students to be getting in higher education. And they are simultaneously. for many different reasons, they are some of the hardest. So if we can bring that to bear on the problem, I think that can be a big benefit.

John: In the article, you suggested that faculty should consider introducing some AI based activities in their classes. Could you talk a little bit about some that you might be considering or that you might recommend to people?

Michelle: One of the things that I am going to be teaching, actually for the first time in a very long time, is a writing in psychology course, which has the added challenge of being fully online asynchronous, so that’s going to be coming up pretty soon for me. It’s still under construction, as I’m sure a lot of our activities and a lot of things are that we’re thinking about in this very fluid and rapidly developing area. I think things like outlining, things like having ChatGPT suggest improvements, and finding ways for students to also kind of track their workflow with that. I do think that one of the things that in our different professional [LAUGHTER] lives, because as I mentioned in the article, I think that should really lead the way of what work are we doing as faculty and as scholars in our particular areas. One of the things we’re going to have to be looking at is alright, how do I manage any output that I got from this and knowing what belongs to it and what was generated by me. What have I already asked it? If they’re particularly good prompts, how do I save those so I can reuse them? …another really good thing about interacting with the tools. But, I’m kind of playing around with some different ideas about having students generate maybe structures or suggestions that they can work off of themselves. And having CHATGPT give them some feedback on what they’ve developed so far. So one of the things you can ask it to do is critique what you tell it, so [LAUGHTER] you can say, “Okay, improve on this.” And then you can repeat, you can keep iterating on that, and you can keep fine tuning in different areas. You can also have it improve on its own work. So once it makes a suggestion you can, I mean, it’s virtually infinite what you can tell it to go back and do: to refocus, expand, condense, add and delete, and so on. So that’s kind of what I am shaping right here. I think too, at the Introduction to Psychology level, which is the other level that I frequently teach within, I’m not incorporating it quite yet. But I think having students have the opportunity or option to create a dialogue, an example, maybe even a short play or skit that it can produce to illustrate some concepts from the book and there ChatGPT is going to be filling in kind of all the specifics, the student won’t be doing it, but it’ll be up to them to say, “Well, what really stood out to me in this big, vast [LAUGHTER] landscape of introductory material that I think would be so cool to communicate to another person in a creative way?” And this can help out with that. I’m also going to be teaching my teaching practicum for graduate students coming up as well. And, of course, I want to incorporate just kind of the latest state of the art information about it. But also, it’s supposedly, I haven’t tried it myself yet, but supposedly it’s pretty good at structuring lesson plans. We don’t do formal lesson plans the way they’re done in K through 12 education, of course, but to give it the basics of an idea and then have a plan that you’re going to take into a course since that’s one of the things they do in that course is produce plans for courses and I gotta say it’s not a critical skill, the formatting and exactly how that’s all going to be laid out on the page, is not what they’re in the class to do. It’s to really develop their own teaching philosophy, knowledge, and the ability to put those into practice in a classroom. So if it can be an aid to that, great, and I also want them to know what the capabilities are if they haven’t experimented with them yet, so they can be very aware of that going into their first classes that they teach.

Rebecca: When you mentioned the example of a writing intensive class that’s fully asynchronous online, I immediately thought of all of the concerns [LAUGHTER], and barriers that faculty are really struggling with in really highly writing intensive spaces, and then fully online environments, especially around things like academic integrity. Can you talk a little bit about [LAUGHTER] some of the things that you’re thinking about as you’re working through how you’re gonna handle AI in that context?

Michelle: As I’m been talking with other faculty right now, one of the things that I really settled on is the importance of keeping these kind of threads of the conversation separate and so I’m really glad we’re kind of piecing that out from everything [LAUGHTER] else. Because once again, it’s just too much to say, well, on the one hand, how to prepare students and give them skills they might need in the future? How do I use it to enhance learning and oh my gosh, is everybody just going to have AI complete their assignments? It’s kind of too much at once. But once we do piece that out, as you might pick up on that I’m a little enthusiastic about some of the potential, does not mean I don’t think this is a pretty important concern. So I think we’re gonna see a lot of claims about “Oh, we’re going to AI proof assignments and I think probably many of your listeners have already run across AI detection tools and the severe problems with those right now. So I think we have to just say right now, for practical purposes, no, you cannot really reliably detect AI written material. I think that if you’re teaching online especially, I think we should all just say flat out that AI can take your exams. If you have really conventional exams, as I did before [LAUGHTER] this semester in some of my online courses, if you’ve got those, it can take those. And just to kind of drive home to folks, this is not just simple pattern matching, looking up your particular question that floated out into a database, no, it’s processing what you’re putting in. And it’s probably going to do pretty well at that. So for me, I’m kind of thinking about, in my own mind, a lot of these more as speed bumps. I can put speed bumps in the road, and to know what speed bumps are going to at least discourage students from just dumping the class work into ChatGPT. To know what’s effective, it really helps to go in and know what it does well and what it really stumbles on, that will give you some hints about how to make it less attractive. And that’s kind of what I’m settling on right now myself, and what I’ve shared with students, as I’ve spoken with them really candidly to say I’m not trying to police or catch people, I am not under an illusion that I can just AI proof everything. I want to remove obvious temptation, I want to make it so a student who otherwise is inclined to do the right thing, wants to have integrity and wants to learn doesn’t go in feeling like, “Oh, I’m at a disadvantage If I don’t just do this, it’s sitting right there.” So creating those nudges away from it, I think, is important. And yeah, I took the step of taking out conventional exams from the online class I’m teaching right now. And I have been steadily de-emphasizing them more with every single iteration. I think those who are into online course design might agree well, maybe that was never really a good fit to begin with. That’s something that we developed for these face-to-face environments, and we just kind of transplanted it into that environment. But I sort of ripped off that [LAUGHTER] bandaid and said, “Okay, we’re just not going to do this. I’ve put more into the other substance of the course, I put in other kinds of interactions. Because if I ask them Psychology 101 basic test questions, even if I write them fresh every time, it can answer those handily, it really can.

John: Recently, someone ran the Test of Understanding in College Economics through with the micro and macro versions. And I remember on the macro version ChatGPT-4 scored at the 99th percentile on this multiple choice quiz, which basically is the type of things that people would be putting in their regular tests. So it’s going to be a challenge because many of the things we use to assess student’s learning can all be completed by ChatGPT. What types of activities are you thinking of using in that online class that will let you assess student learning without assessing ChatGPT’s or other AI tools’ ability to represent learning?

Michelle: Well, I’ll share one that’s pretty simple, but I was doing anyway for other reasons. So just to take one very simple example of something that we do in that class, I really got an a big kick with Kahoot!, especially during the heyday of fully hybrid teaching where we were charged, as faculty, I know at my institution, where you have to have a class that can run synchronously with in-person and remote students at the same time, and run [LAUGHTER] asynchronously for students who need to do their work at a different time phase. And that was a lot and Kahoot! was a really good solution to that. It’s got a very K through 12 flavor to it, but most students just really take a shine to it anyway. And it is familiar to many of them from high school or previous classes right now. So it’s a quiz game, runs a timed gamified quiz. So students are answering test questions in these Kahoot!s that I set up. And because it has that flexibility, they have the option to play the quiz game sort of asynchronously on their own time, or we have those different live sessions that they can drop in and play against each other and against me. So that’s all great. But here’s the thing, prior to ChatGPT, I said I don’t want to grade this on accuracy, which feels really weird, right, as a faculty member to say, well, here’s the test and your grade is not based on the points you earn for accuracy. It’s very timed, a little hiccup in the connectivity you have at home can alter your score, and I just didn’t like it. So what students do is for their grade, they do a reflection. So I give the link to the Kahoot!, you play it, and then what you turn into me is this really informal and hopefully very authentic reflection, say, “Well, how did you do? What surprised you the most? Were there particular questions that tripped you up?” And also kind of getting them to say, “Well, what are you going to do differently next time?” And for those who are big fans of teaching metacognition, I mean, that comes through loud and clear, I’m sure. So every single module they have this opportunity to come in and say, “Okay, here’s how I’m doing, and here’s what I’m finding challenging in the content.” Is it AI proof? Absolutely not. No, it really isn’t. But it is, at least I think at that tipping point where the contortions you’d have to go through to come up with something that is gonna pass the sniff test with me, and if I’ve now read 1000s of these, I know what they tend to look like. And Kahoot!s are timed. I mean, could you really quickly transfer them out and type them in? Yes. It’s simply a speed bump. But the time would make that also a real challenge to kind of toggle back and forth. So I feel good about having that in the class. And so it’s something again, I’ve been developing for a while, I didn’t just come up with it, fortunately, the minute that ChatGPT really impinged on this class, but it was already in place. And I kind of was able to elevate that and have that be part of it. And so they’re doing that. I do a lot of collaborative annotation, I continue to be really happy with… I use Perusall. I know, that’s not the only option there is, but it’s great. They’ve got an open source textbook. And they’re in there commenting and playing off each other in the comments. So that is the kind of engagement I think that we need in force anyway, it is less of a temptation. And so I feel like that’s probably better than having them try to quickly type out answers to, frankly, pretty generic definitions and so on that we have in that course. Some people are not going to be happy with that, but that’s really truly what I’m doing in that course instead.

John: Might this lead to a bit of a shift to more people using ungrading techniques with those types of reflections as a way of shifting the focus away from grading, which would encourage the use of ChatGPT or other tools to focus on learning, which might discourage it from being used inappropriately?

Michelle: What a fantastic connection. And you know what? When I recently led a discussion with faculty in my own department about this, that is actually something that came up over and over just, it’s not ungrading, because not everybody is even kind of conversant with that concept. But how there are these trends that have been going on for a while of saying, you know, is a timed multiple choice test really what I need everything to hinge on in this online course. Ungrading, this idea of kind of, I think there’s this emerging almost idea I’ll call both sides-ism, or collaboration between student and teacher, which I think was also taking root through the pandemic teaching and that came to the forefront with me of just saying, “Okay, we’re not going to just be able to keep running everything the same way traditionally it’s been run,” which sometimes does have that underlying philosophy of, “Okay, I’m going to make you do things and then you owe me this work, and I’m going to judge it and you’re going to try to get the highest points with the least effort. I mean, that whole dynamic, that is what I think powers this interest in ungrading, which is so exciting, and it’s gonna maybe be pushed ahead by this as well. Ultimately, the reason why you’re going to do these exercises I assign to you is because you want to develop these skills. You are here for a reason, and I am here to help you. So that is, I think, a real positive perspective we can bring to this and I would love to see those two things wedded together, especially now that tests can be taken by ChatGPT, then, we should relook at all of our evaluation and sort of the underlying philosophy that powers it.

John: One of the concerns about ChatGPT is it sometimes makes mistakes, it’s sometimes will make stuff up, and it’s also not very good with citations. In many cases, it will just completely fabricate citations, where it will get the authors of people who’ve done research in the field, but will grab other titles or make up other titles for their work. Might that be a way in which we could could give students an assignment to use one of these tools to generate a paper or a summary on some topic, but then have them go out and verify the arguments made and look for citations and document it just as a way of helping prepare them for a world where they have a tool which is really powerful, but is also sometimes going off in strange directions, so that they can develop their critical thinking skills more effectively.

Michelle: Yeah, looping back to that critical thinking idea. Could this also be a real way to elevate what we’ve been doing and give us some new options in this really challenging and high value area? And yes, this is another thing that I think faculty hopefully will discover and get a sense of as they experiment themselves. I think probably a lot of us have also experimented with, just ask it about yourself. Ask it, what has Dr. Michelle Miller written? There’s a whole collaborator [LAUGHTER] I have never heard of, and when it goes off the rails, it goes. And it’s one thing to say really kind of super vaguely to say like, “Oh, AI may produce output that can’t be trusted.” And that has that real like, okay, caution, but not really, feel to it. That’s a whole other thing to actually sit with it and say, alright, have it generate these citations. They sure do look scholarly, don’t they really look right? Okay, now go check them out. And say, this came out of pure thin air, didn’t it? Or it was close, but it was way off in some particular way. So as in so many areas, to actually have the opportunity to say, okay, generate it and then look at it, and it’s staring you right there in the face some of the issues. So I think that we will see a lot of faculty coming up with really dynamic exercises that are finely tuned to their particular area. But yeah, when we talk about writing all kinds of scholarly writing and research in general, I think that’s going to be a very rich field for ideas. So I’m looking forward to seeing what students and faculty come up with there.

Rebecca: That’s a nice lead into the way that we always wrap up, Michelle, which is to ask: “what’s next?”

Michelle: Well, gosh, alright. So I’m continuing to write about and disseminate all kinds of exciting research findings. I’ve got my research base substack, that’s still going pretty strong. After summer. I actually focused it on ChatGPT and AI for a couple of months. But now I’m back to more general topics in psychology, neuroscience, education, and technology. So articles that pull in at least three out of four on those. I’ve got some other bigger writing projects that are still in the cooker. And so I’ll leave it at that with those and I’m continuing to really develop what I know about and what I can do with ChatGPT. As I was monitoring this literature, it was really very clear that we are at a very, very early stage of scholarship and applied information that people can actually use. Those are all things that are very much on the horizon for my next couple of months.

Rebecca: Well, thank you so much, Michelle, we always enjoy talking with you. And it’s always good to think through and process this new world with others.

Michelle: Absolutely.

John: It certainly keeps things more interesting and exciting than just doing the same thing in the same way all the time. Well, thank you.

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

Ganesh: Editing assistance by Ganesh.

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304. ChatGPT Inspired Course Redesign

AI tools such as ChatGPT have the potential to significantly disrupt how we work and how we learn. In this episode, Don Donelson joins us to discuss a course redesign strategy that could help prepare students for a world in which AI tools will be ubiquitous. Don is a senior lecturer in the Miami Herbert Business School at the University of Miami. He is a recipient of the Spring 2016 University of Miami Excellence in Teaching Award and the Dean’s Excellence in Teaching Award from the Miami Herbert Business School.

Show Notes

Transcript/h3>

John: AI tools such as ChatGPT have the potential to significantly disrupt how we work and how we learn. In this episode, we discuss a course redesign strategy that could help prepare students for a world in which AI tools will be ubiquitous.

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John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

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Rebecca: Our guest today is Don Donelson. Don is a senior lecturer in the Miami Herbert Business School at the University of Miami. He is a recipient of the Spring 2016 University of Miami Excellence in Teaching Award and the Dean’s Excellence in Teaching Award from the Miami Herbert Business School. Welcome back, Don.

Don: Glad to be here.

John: Today’s teas are: …Don, are you drinking tea?

Don: I am. It’s the same tea that you’re drinking, black currant, and it’s great.

Rebecca: It’s a John favorite for sure. I have a Tazo Awake tea today.

John: Does that mean you’re woke? That may be an issue down in Florida.

Don: …not in a private school.

Rebecca: It means that I couldn’t make a pot of tea. I didn’t have time. So I had to use a single tea bag. [LAUGHTER] That’s what it means.

John: And I am still using the mug from Australia that Clare McNally gave me with kangaroos all over it.

Rebecca: I like that mug.

John: I do too.

Rebecca: I look forward to seeing it in person.

John: Soon.

Rebecca: Yeah, you’ll be back soon, right? A couple weeks.. I’ve got my grad studies mug. We’ve invited you here today to discuss your plans to revise the graduate and undergraduate core courses in critical thinking and business communication at Miami Herbert. Can you tell us a little bit about this course?

Don: So this course started at the grad level, MBAs in particular, in 2008. That’s what I was hired to teach. And it grew with the program, expanding into specialized master’s programs. And then it went out into the undergrad program. And it’s a core course required for all full-time business students, undergrad and graduate. This past year, we had 46 sections of undergrad courses and 21 sections of graduate courses, about 900 students or so in total.

Rebecca: So a really small situation going on here.

Don: Oh, yeah, very small, [LAUGHTER] no problems with scaling or anything like that.

John: What was the typical focus of this course in the past before this revision that you’re working on?

Don: So the course was called “Critical Thinking and Effective Written and Oral Communication,” and it lived up to its name. It was about those three things. At the time that we started in 2008, we called them soft skills. We don’t use that phrase anymore. We like to call them fundamentals, something of the sort. We think that soft skills sends a bad message. But it’s been overhauled three times, this will be the third overhaul since. And the things that we would do in the courses, from the very beginning, the main evaluations would be based on writing memos and giving presentations

Rebecca: Which should be about the kind of communication you’d be doing in business. [LAUGHTER]

Don: Yeah, it’d be based on hypothetical cases, some non-hypothetical cases, the standard Harvard Business publishing 10, 20 page case on “How did Netflix beat Blockbuster?” or something of the sort.

Rebecca: What prompted this big overhaul?

Don: Well, the accreditation body, AACSB, required program evaluation. And it’s sometimes an annoying task that people do just to go through the motions. But what we found, the first time I went through it, was that we actually learned a lot from going through those motions. And so in my department, at least, we institutionalize curriculum audits on a semester basis. And so, in between the fall and spring semesters, we have a shorter meeting, where we kind of look at what happened in all the instructors, faculty teaching in that space in the fall, what happened and what worked, what didn’t work, and we might make some minor revisions. And then at the end of the spring semesters, we’d have a little bit of a longer meeting. And the last few of those had turned out some opportunities for change.

Rebecca: Can you talk a little bit about what some of those opportunities were?

Don: Yes. So we found that this is a challenging course to get buy-in from the students. And so we still haven’t figured out 10% of what we can figure out about teaching in this space, I’m sure. But one of the things that we’ve seen is that it is somewhat of an innovative curriculum, and one of the challenges with being innovative is students haven’t had material like that before. It’s a core course. And so students have to take it. And there’s always challenges with that. But this is a bit of a different challenge. And so I was talking with John the other day, he has some core required economics courses for business students, and some of the challenges that come with that. But this is a bit different in that those students know that economics is a field of study. And they know that people take economics courses, and there’s a textbook and critical thinking and communication. They’ve been taught kind of as separate. They’ve been add ons in other courses, not as a discrete course itself. And so we think there’s some challenges with that. And really, the challenge that we’ve seen, in addition to that, is that from the faculty view, critical thinking and communication are not separate things, they are one thing. And so critical thinking, I would call it problem solving, is really what we’re teaching. But communication is a component of that. And from the student view, we’ve had a hard time getting them to see those as integrated. And so when they do a memo, that’s an evaluation metric, they see it as: “Well, that’s just looking at the writing and not critical thinking.”

Rebecca: That’s interesting. Some of the things that we’ve done in our design courses around critical thinking and writing across the curriculum, my department, which is art and design, is doing some of those same things. We would do projects and embedded in those projects would be things like memos and other ways of communicating as a way to critically think about the decisions that our designers were making on things. But we would run up sometimes against the same kinds of challenges, like how do you really make that feel practical, that’s relevant, and then also keep it interesting. And it helped, I think, in those cases, because it was tied to a project. So is that a challenge that you face in this particular class is because there are these kind of standalone case studies, and it’s hard for students to buy in or get them into a business space?

Don: That’s one of the things actually I think that’s going to be changed is more of an arc to the course. And one of the things that I’m looking at is more integration of assignments. And so things building more towards the other assignments, and so we have skills building on top of each other. But, ideally, the assignments that they’re doing all build towards one culmination assignment, capstone type project.

Rebecca: Where does this course fit into their other required courses? Is it something that happens in the beginning? or in the middle? towards the end?

Don: So that’s partially an administrative question that is dependent on staffing. We see some students wait until the very last semester to take it, particularly the students who don’t have English as a first language, but they can start taking it as early as their sophomore year. But usually, it’s junior.

John: What’s the difference between the undergraduate and the graduate versions of the course?

Don: So the graduate versions are taken on a quarterly basis, and the undergraduates on a semester basis and so there’s more contact time in the undergraduate version of the course. They use different materials, and they’re more in depth. And so much like you would see with undergraduate economics classes, the graduate version of the economics classes might have similar titles, but go far more in depth into the material.

John: So one of the main issues is that students don’t see the critical thinking aspect of it as being important in their writing. How are you going to change your course to focus a bit more on the development of those critical thinking skills?

Don: Well, this is where I need to go back and add more to what Rebecca asked before about what prompted this because of course, ChatGPT prompted a lot of the revisions as well. And so ChatGPT, AI in general, while it’s kind of an independent axis of revision, we were thinking about some of these other problems well, before ChatGPT even became a thing that people were aware of. But they go hand in hand, really. A lot of the problem that I’ve seen with the writing assignments, and why students don’t necessarily view them as critical thinking and focus on the writing, is because there’s writing for aesthetic, and then there’s writing for substance. And if you’re teaching anything about writing, you kind of have to be teaching both. But when you’re teaching both together, the students tend to focus more on the aesthetic. And they connect it back to English composition classes that they might have taken in ninth grade or 10th grade. And those classes are certainly very important. But they’re a bit different than what we’re doing in these classes. And so I think it primes them to approach the course in a way that is not really conducive to getting what we want out of it. And so with AI, well, it remains to be seen, but it looks to me like you don’t need to be teaching the aesthetics of writing so much anymore in a class like this. And so I’m going to experiment with just not. [LAUGHTER]

Rebecca: It’s interesting, because in design classes where we were doing some similar kinds of things, aesthetics obviously always come about, because if we’re doing visual design, aesthetics are a part of that conversation. But we would have the same thing. It was like, “Well, that looks nice. That reads nice. It just doesn’t say anything.” [LAUGHTER]

Don: Right. Yeah. [LAUGHTER]

Rebecca: So it’s interesting that we bump up against these same kinds of challenges across a wide variety of disciplines. And that ChatGPT does offer some opportunity to focus on some different things.

Don: Absolutely.

Rebecca: I’m curious what exactly you’re going to focus on and how you’re gonna leverage ChatGPT in the context of this class.

Don: So I think ChatGPT is an insane, wild, amazing tool. And it’s going to only be more wild, more insane, more amazing next month, [LAUGHTER] or six months from now. But I see it really changing the way that I teach, the way I prepare for teaching. So kind of on the end of creating lesson plans and what it does for me as a teacher and the kinds of things that I can do in a class that I wouldn’t be able to do in a class before without a lot more hours in the day. And then also, from the student side, changing the way that they do assignments. They’re not going to be writing memos outside the classroom in the way that they have in business for decades and centuries. They’re going to be using ChatGPT. And so if, in this course, which is meant to be a practical course, we can’t make it practical if we’re not allowing them to use the tools that they’re not only going to be encouraged to use, they’re going to probably be required. And so if they don’t use ChatGPT in the future, they’re going to have bosses saying, “Why are you spending X amount of hours on this client memo instead of doing something else.” And so we really need to prepare them for that world. There’s been some early research and I’ll get John the citations, but we looked at research over the break between fall and spring, this past year, some preliminary research about the kinds of jobs in the way the labor market is going to be affected in the future by AI and ChatGPT and the jobs that were predicted to be the hardest hit in terms of reduced wages, and just reduced demand are jobs that involve writing and the jobs that were predicted to be the most insulated from Ai were jobs that involve problem solving and critical thinking. And so really, when you look at that research, it doesn’t even give us a choice. Even if we weren’t thinking about making some kind of revisions before, we’d probably need to just on that alone.

John: So is the focus now shifting more to the critical thinking skills and a little bit less on the basic structure of writing?

Don: Yes. And that’s really where even though the impetus for the revisions were independent, in practice, they’re not going to be that independent. And so it really dovetails nicely. And so I’ll give you an example, if a student is writing a memo, where a business is making a decision between two or three different courses of action, and one of the main criteria is the profitability of those courses of action, the structure is kind of guided by the math of profitability. So if you’re not talking about revenues, independently of talking about costs, you’re not proving profitability. And so when we talk about structure in this course, that’s really what we mean. But students very often, because of some of the things I’ve talked about previously, they’re looking at it as far as like the five-paragraph structure. And that’s not really what we mean. And so by being able to focus less on the aesthetics of writing, and more on the substance, I think we’ll be able to undo some of that priming,

Rebecca: …almost like this shift to articulating the decision making…

Don: Yes.

Rebecca: …rather than talking about writing, because articulating, it could be verbal, it could be in written language, it could be in a lot of different formats. But the point is that you thought critically about the issue, and how you made the decision. [LAUGHTER]

Don: Yes, exactly. In presentations, I’ve never had as much of the same problems as we have in the memos. Part of that, I think, it’s because of contemporaneous feedback. My students early on learned that this comment is kind of a trolling comment. And it’s not really meant as a attaboy or attagirl. But, sometimes a student will give a speech, and when they’re done, I’ll say, “I’m very impressed with your public speaking skills.” And they think, at first in the early parts of the class, that that’s a compliment. But they realize that that’s actually not a compliment. What I really mean is “No one would be buying what you’re selling, no one would be buying this stock, no one would be making a decision based on this, but you have very impressive charisma and confidence.” And that’s not really what we’re about, maybe in politics, but that’s a different question.

Rebecca: I’m curious about integrating ChatGPT as part of the process. Are you thinking about requiring students to reveal and discuss how and why they use ChatGPT in particular instances, and how they leverage the tool.

Don: So I think part of it is going to be first showing them how ChatGPT is not a critical thinking tool. And so I think it’ll be kind of walking on the escalator backwards for a bit just so that we can walk forward. It’s not going to be ChatGPT’s here, so you should use it. Go. ChatGPT is like a personal assistant, who is extremely capable and competent, but will do precisely what you tell it to do, and nothing else. The input you give it determines the quality of the output. And so if you go to ChatGPT, and you say, “I’m writing a letter of recommendation for Rebecca, and she was a great student, and she’s applying to law school period,” it’s going to give you about what you would imagine…it’s going to make up some stuff about Rebecca, it might even not get what program you’re in right. It’s not going to use the last name because I didn’t give it one. And it’s going to give you a very fluffy, perhaps disingenuous response. Now if I give ChatGPT a really robust stream of consciousness almost about Rebecca Mushtare was a student in the spring of whatever and she got this grade and she did phenomenal in these areas. And this assignment she really stood out most because of this, this, and this, it might give me a much more usable response that I can then play with. And so I think that’s going to be the first to instruct students on: what it does not do, which is critical thinking. And from there, I think they’ll have to use it however they feel comfortable. We’re still going to have some writing assignments that are scored. But what I’m hoping for is that these changes will make it so that they’re focused much more on the critical thinking parts of it. And so for some students that might look like writing a fairly complete draft on their own, and then putting it into ChatGPT and telling it to edit this for brevity and clean up grammar mistakes or do something of the sort. For some students, it might be much more of a back and forth kind of a conversation with ChatGPT, which I think a lot of students will be surprised to learn that it functions in that way. And when I find myself using it, it’s mostly as a conversation. Like, I didn’t like what you did here, cut that part out and do this again.

Rebecca: It’s funny that we don’t always think about it as a chat tool, despite the fact that chat is in its name.

Don: Yeah, exactly.

John: Before making this major change in your curriculum, have you experimented with any changes in this course recently to put more focus on critical thinking skills before introducing ChatGPT?

Don: Yes, so in some of the sections, especially at the graduate level, since we have so many different master’s programs, when I first started, it was MBA, and pretty much that’s it. Now with where the business world is going, there’s a lot more demand for specialized skill sets. And so we have, in addition to MBAs, we have a Masters of Science in Finance, a Masters of Science in Sustainable Business, so on and so forth. And each of those sections afford some opportunity to take things in a different direction, really, not even just an opportunity, but we kind of want to, to be more responsive to those fields. And so in the graduate sections, we’ve had some isolated ability to experiment with more problem-based learning, which I think ChatGPT goes really, really well with on the faculty end as far as creating problem-based learning curriculum. But we haven’t experimented with the AI component of it yet, really, because it’s so new, and it doesn’t feel like it right now…it kind of feels like it’s 20 years old, but yet haven’t used it. But it’s very new. And so I don’t know about every other institution, but we don’t move at the pace of jets when it comes to curriculum revision at the University of Miami. We move, I think, faster than probably most but still, it takes time. And so we haven’t had the opportunity to do anything with the AI yet. But we’ve revised in the past couple years to focus more on some of the problem solving in some of the graduate sections.

Rebecca: The faculty member in me heard I can use ChatGPT to help me with problem-based learning classes, and I want to know more about that.

Don: Oh, yeah. [LAUGHTER] So if you type into ChatGPT, you have to give it really, really good direction: the who, what, when, where, why…that you are a professor teaching a negotiation class. And it is a upper-level, undergraduate course. And you are going to create simulation practice for negotiation in which you play one role and the student plays the other, and you will create a scenario and interact with the student, but wait for the student’s response after each of your responses. And then at the conclusion, give the student feedback based on what you know about the science of negotiation from a management sciences perspective, as well as a legal perspective. And then you hit go, you will be blown away with what ChatGPT starts to create. And so it will give you a little blurb. A couple of weeks ago, I did something of the sort, and it said, Sally is the owner of a handmade furniture manufacturing company in North Carolina and has been contacted by so and so that owns a furniture retail store. And so and so has been impressed with Sally’s furniture and wants to arrange a distribution agreement. The meeting begins over the phone and so and so ask Sally what her goals are in this arrangement. And then that’s where I would type in and I said my goals are to reach this level of profitability and to have a productive long-term relationship with the other party, and it responded back. So it can create an entire dialogue that you can then ask afterwards, once you tweak it and say, “Well, I liked this part of it. I didn’t like this part of it, write the Python code for this, and it will write the whole Python code and allow you to turn it into a web-based interactive program. It’s really quite wild.

John: So basically, it gives every faculty member the ability to create interactive simulations for their classes, which could be done for pretty much any topic I would think.

Don: Absolutely. In the past that kind of thing was in some courses, probably a bit aspirational. It’s the kind of thing that would probably require some kind of course leave to develop it. And for faculty who become really comfortable with it, it will get to a point where it’s doable within a day or two of a lesson. And so you can on kind of miniature scale, you can do these on a daily basis, really high quality ones.

Rebecca: It sounds like something that we can use in a lot of contexts in higher ed, including if we want to do simulations for interviews for new positions or other things as well, if you’re trying to better understand how someone might approach a problem.

Don: Absolutely. I think that’s a very good application, in fact.

John: One of the things though, that I think has generated some panic for a lot of faculty is the effect that this may have on how we assess student learning. So how can faculty address issues related to the ethical use of artificial intelligence?

Don: Well, I’ve never known any faculty to ever panic over a technological innovation…sarcasm ended. So I think faculty have to assess this on their own, but also part of the community. One thing that I think’s going to be an early problem are faculty doing things in a different way, I think that’s probably unavoidable. And so I say all that as kind of a disclaimer that my approach and what I think our approach is going to be in my department, and even if the disclaimer applies to that, I don’t even know that for sure, is perhaps going to be different than others’ approach. And so since this course is supposed to be so much of a practical course, and the writing is on the wall, no pun intended, well, it’s in the AI software, I view that we really have no choice. And so there’s been a lot of commentary in The Atlantic magazine, a lot of commentary in the higher education journals. And most of that I have seen focused on this question, but using as an assumption that it’s wrong to use ChatGPT. And so the easiest way to make it not a question of cheating is to allow it to be used, and then it’s not cheating. And so that’s the direction that I’m leaning in. And I think, ultimately, for the practical tools, for the practical courses, that’s going to be the direction it goes. But again, I can’t even speak for my own department on that, because we’re so new in this.

John: And that will be an issue, I think, everywhere, as it has been in the past with things like calculators, or smartphones, or even Apple watches, I remember getting all these memos coming in from various places at one point to make sure your students are not using a smartwatch while they were taking an exam, because somehow the answers are going to miraculously appear on that tiny little screen for the test that you’re giving them.

Don: Right. And I think you can’t really separate the assessment design and the student response to the assessment in this. There are going to be some courses, I can imagine, in different disciplines, that they’re focused on more fundamental foundational skills, that it’s going to be more of a challenge for them. Well, I’m not saying that students don’t need to know and learn about the aesthetics of writing; that has to keep happening, but not in this course. And so I don’t know how the faculty in those spaces and really the 9th and 10th grade composition teachers that I talked about before, I don’t know how they deal with it, probably in person assessments, that sort of thing. But for this practical application course, I would view it really as kind of training track runners to hop on one foot. And so that wouldn’t be very practical. And so if you have a cheating or plagiarism or honor code policy that requires them to only use one foot, then it would be plagiarism for them to run on both feet. But that wouldn’t be very helpful. And so I really viewed ChatGPT as the same thing in a practical sense, if you’re plagiarism or honor, code policy defines ChatGPT as out of bounds, you’re training them to run on one foot.

Rebecca: So we’ve talked a lot about the writing component, and really building in stronger structures to focus on critical thinking. One of the other issues that you identified was that students don’t necessarily see the intrinsic value of the course or like get the buy-in. Can you talk a little bit about the ways that you’re redesigning to help with that piece of it as well?

Don: Yeah, and so certainly a lot of students do get that. But it really depends on how intrinsically motivated they are. And I think it requires faculty to kind of sell it somewhat. And so in my courses, I’ve found success with selling it in that way, which I really don’t like to do. And it’s something that a lot of faculty probably think is kind of an icky thing to do. But for instance, I will repeatedly tell students, I’m not here to make myself feel good. I’m not here to make myself feel smart by putting you all down. I’m here to help you all get jobs and to get promotions at those jobs and do well in your careers. And so I will focus a lot on kind of pointing things out as criticism that I also tell them these are not affecting your grade, however, X, Y and Z. And so little things like in a presentation if they go…you know, we have to have time limits for presentations because it’s basic math, we have X number of students, 75 minutes in a class session, we have to have time. And so when it comes to a student has five minutes and they go over, what do you do? I’m not going to take off on grades for that. But I am going to point out for a student that, in some settings, if you’re given a time limit, that’s because the CEO has another meeting five minutes after you start and you will be cut off, not because they don’t like what you’re saying not because you haven’t followed the directions, but because they’ve got somewhere else they need to go. And so a lot of the problem I think, is just students are so focused on grades, to the shock of everybody, [LAUGHTER] that when the things that you’re grading and are affecting their grades are these kind of…and aesthetic isn’t the right word, but they would view grading something like that as a bit ticky tack. And when you’re scoring things like that, it’s much harder to have a serious conversation about the nitty gritty substance, and how, if you’re trying to prove that this course of action is more profitable than the others, and you didn’t provide any support for the change in costs, you really can’t have accomplished your goal. You don’t get the same attention from the students in the same response, if you’re also talking about things like, well, “you went five and a half minutes when you only had five minutes,” or “You didn’t use 10 point font when you were told to use 10 point font and that ChatGPT, with that second example with that 10 point font, if the instructions said 10 point font and the students input the instructions it produce it in the appropriate formatting.

John: And I know in the past, when I’ve graded student papers, I, as many other people do, spend far too much time correcting grammatical errors, reminding them that there’s a difference between singular and plural or the difference between all the various homonyms out there. Might be easier for us to evaluate student work when we can actually focus on the arguments they’re making, and their ability to engage in critical thinking, rather than getting ourselves so tied up in all this minutia, which I always try to avoid doing, but when I see so many errors in student work, it’s hard not to at least correct some of it so that they could become more proficient. In the future, they may not need to have that type of correction.

Don: Yeah, John, I think you really hit the nail on the head there. You really feel like you have an obligation to correct those. And when communication or writing is one of the titular topics of the course, even more so. But I have always felt that you get diminishing returns on the things that you focus on. And every time you’re talking about grammar, you are not talking about the critical thinking, and the grammar does matter. I can tell you that I have lots of conversations with CEOs with HR directors, etc, in the ongoing effort to make sure that my curriculum is responsive to what’s happening in the market. And one thing that I consistently hear is grammatical errors, spelling errors on slides or in cover letters are catastrophic. And it’s not because they’re nitpicky, it’s because the markets are so competitive, that they get a window that’s maybe 5% or less of what someone’s actual quality as a candidate may be. And that’s just something that there’s going to be some other candidate that is just as qualified and equal in every other way that didn’t make grammatical mistakes in their PowerPoints, and so on and so forth. And so it is important, but it doesn’t matter how good your grammar is, how compelling your vocabulary is, if you are missing some of the logical components of the argument, you cannot be correct.

John: And when students get feedback, where they see dozens of comments on it, the easiest strategy is to focus on correcting those small grammatical errors that are riddled through it. You might also have told the student that they don’t have a very substantive argument. But if they’re going to make a lot of corrections, it’s easier for them to focus on correcting the grammar and ignoring the more fundamental problem.

Don: Right. The very first writing assignment I ever did as a graduate student was a 50-page memo and I got back no comments anywhere except for on the front page: “Do you talk like this?” I think probably somewhere [LAUGHTER] in between those two is ideal. But you’re exactly right, that the more that we focus on things like grammar and tense and such things, the less we can focus on the meat and the critical thinking.

Rebecca: It’s funny how that often is the level of polish would be something that goes from someone that’s got like a really high grade to like an excellent grade.

Don: Right, exactly.

Rebecca: Something that’s foundational, that’s often not how our feedback structures work. And even if we keep form and function feedback separate and even weight them very differently. It’s really easy to address the form issues, because it’s almost like a series of checkboxes and it doesn’t require a lot of thought because the critical thinking part’s the hard part. And so it’s funny that even if they’re weighted differently, and to keep the comments separately, students will always flock towards the thing that’s kind of easy to fix. I mean, who wouldn’t? Then it becomes a checklist.

Don: And that’s exactly really kind of where this boils down to me, it’s not to say that those things aren’t important. They’re still very important. But in the world in which ChatGPT is a real thing, which it now is, and will continue to be and only be more powerful than it is, the juice that we get out of spending time in class or in feedback, in office hours, whatever it may be, talking about those sorts of things, is getting much less of a return than it did before ChatGPT. I am not a walking detector of 100% perfect polish by any means. But it seems to me that the product that ChatGPT can produce, in terms of those things that you were speaking about, Rebecca, is pretty dang good and hard to distinguish for me from highly polished products. But again, where it is easy to distinguish is this is a load of crap [LAUGHTER] that is fluff and has no substance to it, but a very polished load of crap, but nonetheless…

Rebecca: It’s pretty crap. [LAUGHTER]

Don: Exactly. It’s very pretty crappy with a nice bow,

John: …which reminds me of some work that I graded just the other night, where spelling and grammatical issues have mostly disappeared in student essay responses since the advent of ChatGPT, but the substance is not always there. And there were many responses that I provided feedback on which said, “this is a really nice response, but not to the question that you were asked to address.”

Rebecca: Yeah, or you spent two paragraphs and you haven’t actually said anything yet.

John: So teaching students how to use ChatGPT or other AI tools more effectively might allow them to be more productive in their learning as well as beyond their college experience.

Don: And might allow us to make for more productive learning environments as well.

Rebecca: So we’ve talked a lot about course content, and what to maybe focus on and not focus on. One of the most important things a course has is its syllabus or course outline. Can you talk a little bit about course policies and the way that you might make change in that realm?

Don: Yeah, so I think you’re gonna have to be more detailed than you probably are used to being in terms of putting language and syllabi, very specific and upfront. And so some of the policies that I’ve seen that I’ve liked elements of and are going to end up including in the syllabi the explicit weaknesses of ChatGPT. It is not a critical thinking device, it will produce responses only as deep or as shallow as you instruct it to. You are still responsible for the critical thinking, essentially, and very explicit in terms of what’s allowed, what’s not allowed. And I think also, it would probably be a good idea for faculty to be putting in explicit language that what is allowed in this course, is not necessarily the same as what will be allowed in other courses, and it is incumbent on students to navigate those differences themselves.

Rebecca: And part of the reason why things might be different across courses is because the focus of those courses is different and really helping students understand that there’s reasons why policies might be different in other classes. It’s not necessarily arbitrary.

Don: Right, exactly.

Rebecca: So we always wrap up by asking: “What’s next?”

Don: Well, what’s next is I figure out how to do all this stuff, [LAUGHTER] and not just to talk about it.

Rebecca: …and you’re gonna send us a memo, right with that in it. [LAUGHTER]

Don: Oh yeah. Yeah, I’m happy. [LAUGHTER]

John: …or at least have ChatGPT generate a memo explaining….

Don: Exactly. So yeah, what’s next is to put this stuff into action. Of course, as I mentioned, some of the things here have already been experimented with, the non-ChatGPT parts of it at least, but really kind of integrating them and seeing if what I am imagining is what comes to fruition in terms of do these things dovetail as well as I think. I really think that they do. …that kind of pre-existing urge to go more towards the critical thinking element, and really, I think, does dovetail well with the AI, but putting it into practice, it will be over the course of probably all of next year. And so there’s going to be some experimental sections, most of the sections are probably not going to look very different than they did in the spring. And I think that’s probably a very good plan. But there’s going to be some experimenting in some of the sections at the undergraduate level, and part of a faculty learning community on problem-based learning. This course is going to be participating in that in the fall. And so a lot is going to come out of that, I think, as well.

John: Do you think there’ll be much buy in from other people teaching the course?

Don: So, students, by and large, do not like writing. Faculty, by and large, do not like grading writing. And so I don’t think this is one of those political monsters of how are we going to get this through? How are we going to make these changes work? I think there’s probably a lot of people who have nervousness about how you would make these changes. But with those two facts that I don’t think you’d get much disagreement from, I think even across disciplines, I don’t think it should be that difficult for this to be implemented

Rebecca: Well I hope you’ll join us after you’ve implemented some of the things to share some of your reflections and let us know how it went.

Don: I’m happy to.

John: Well, thank you, Don.

Don: Thank you.

[MUSIC]

John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

[MUSIC]

276. Teaching at its Best

New faculty often start their faculty roles without training in teaching. In this episode Linda Nilson and Todd Zakrajsek join us to talk about the evolving roles and expectations of faculty and explore the new edition of a classic teaching guide.

Now Director Emeritus, Linda was the Founding Director of the Office of Teaching Effectiveness and Innovation at Clemson University. Todd is an Associate Research Professor and Associate Director of the Faculty Development Fellowship in the Department of Family Medicine at the University of North Carolina at Chapel Hill. Linda and Todd are each individually the authors of many superb books on teaching and learning and now have jointly authored a new edition of a classic guide for faculty.

Shownotes

  • Zakrajsek, T. and Nilson, L. B. (2023). Teaching at its best: A research-based resource for college instructors. 5th edition. Jossey-Bass.
  • Nilson, L. B., & Goodson, L. A. (2021). Online teaching at its best: Merging instructional design with teaching and learning research. John Wiley & Sons.
  • Nilson, Linda (2021). Infusing Critical Thinking Into Your Course: A Concrete, Practical Guide. Stylus.
  • McKeachie, W. J. (1978). Teaching tips: A guidebook for the beginning college teacher. DC Heath.
  • POD
  • Betts, K., Miller, M., Tokuhama-Espinosa, T., Shewokis, P., Anderson, A., Borja, C., Galoyan, T., Delaney, B., Eigenauer, J., & Dekker, S. (2019). International report: Neuromyths and evidence-based practices in higher education. Online Learning Consortium: Newburyport, MA.’
  • Padlet
  • Jamboard
  • Eric Mazur
  • Dan Levy
  • Teaching with Zoom – Dan Levy – Tea for Teaching podcast – May 26, 2021

Transcript

John: New faculty often start their faculty roles without training in teaching. In this episode we talk about the evolving roles and expectations of faculty and explore the new edition of a classic teaching guide.

[MUSIC]

John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

[MUSIC]

John: Our guests today are Linda Nilson and Todd Zakrajsek. Now Director Emeritus, Linda was the Founding Director of the Office of Teaching Effectiveness and Innovation at Clemson University. Todd is an Associate Research Professor and Associate Director of the Faculty Development Fellowship in the Department of Family Medicine at the University of North Carolina at Chapel Hill. Linda and Todd are each individually the authors of many superb books on teaching and learning and now jointly have authored another superb book. Welcome back, Linda and Todd.

Linda: Thank you very much.

Todd: Really appreciate the opportunity to be here.

Rebecca: Today’s teas are: … Linda, are you drinking tea?

Linda: I’m drinking a tea called water. It’s rather dull, but I enjoy it.

Rebecca: It’s very pure.

Linda: Yes, very pure. Very pure.

Rebecca: How about you Todd?

Todd: Oh, I’ve got myself a Lemon Detox because I’ve spent most of my day getting all toxed and now I’m getting detoxed. [LAUGHTER] Wait a minute, that sounds bad. [LAUGHTER] But that will be all right. [LAUGHTER]

John: Especially at Family Medicine.

Todd: Well, we can fix it. [LAUGHTER] In general, life is good.

John: I am drinking pineapple green tea.

Rebecca: Oh, that’s a new one for you, John.

John: I’ve had it before, just not recently.

Rebecca: Okay. I’m back to the very old favorite, English afternoon. Because I stopped by the Center for Excellence in Learning and Teaching and grabbed a cup before I came.

John: And we are recording together in the same room, which has been a fairly rare occurrence for the last several years. We’ve invited you here to discuss your joint endeavor on the fifth edition of Teaching at its Best: a Research-Based Resource for College Instructors, that Linda originally developed and now you’ve collaborated on this new edition. How did the collaboration on this edition come about?

Linda: Well, let me talk about that. Because it was pretty much my idea. Jossie-Bass contacted me and said “let’s put out a fifth edition” and I said “let’s not.” [LAUGHTER] I was not in the mood to do it. I’ve been retired six and a half years now and I’m loving it. I mean, I’m really loving it. And while retired, I was still writing the second edition of Online Teaching at its Best. And then I was writing a book, Infusing Critical Thinking Into Your Course, and I guess I had had it. I mean, I wanted to really make a change and I wanted to get specifically into working at an animal shelter. So I was all occupied with that. So I thought I remember Wilbert J. McKeachie, when he was doing Teaching Tips that he came to a certain point after I don’t know how many editions that he brought other people on to really do the revision work. And so I decided I’m going to do that. So Jossey-Bass said “Okay, fine.” They wanted three names. Okay, I gave him three names, but my first choice was Todd Zakrajsek, because 1. I knew he’d finish it. [LAUGHTER] I knew he’d finish it fast. I knew he do a great job. He knows the literature like the back of his hand, I wouldn’t have a worry in the world. And guess what? Todd accepted. Hip hip hurray. I was so happy. I couldn’t tell you.

Todd: Well, this is great because I said no when they asked me. [LAUGHTER]

Rebecca: Like any smart person would, right? [LAUGHTER]

Todd: Well, I did end up doing it, of course. But the reason I said no was I knew that book very well and I know Linda very well. And I said, “There is no way. I don’t know anybody who can step in and pick this thing up. She knows so much about so much that it’s just not possible.” And they said, “But she really wants you to do this.” So I went back and forth a couple times and I finally decided to do it. And I will tell you, Linda, because I haven’t mentioned this to you. The first three chapters, I had to go back and redo those when I got done with it, because I was so scared of the first three chapters [LAUGHTER] that it was really rough. And then finally it’s like, okay, I hit my rhythm and I walked into it with impostor syndrome a little bit, and I finally caught my footing, but it’s a good book to start with.

Linda: Thank you. Thank you very much. [LAUGHTER] Yeah, I know, the plot thickens, right? It becomes more interesting as you go from chapter to chapter, right. And before you know it, there’s a happy ending after all.

Rebecca: So Linda, Teaching at its Best has been around for a long time with a first edition published in 1998. Can you talk a little bit about how that first edition came about?

Linda: Yes, that was…I can’t believe… 1998. That’s 25 years ago. It’s almost scary how time flies. But anyway, the actual seed of the book came about in about 1994… 95. But I need to give you some background because I had been writing TA training books since like, the late 1970s when I was first given the task of putting together a TA training program. So back then, I was putting out weekly mimeos,[LAUGHTER] remember mimeograph machines. Some of you don’t know, what is she talking about? But anyway, that was technology then. But anyway, smetl great, though… it really did. [LAUGHTER]

Rebecca: That’s the second time today someone has made a reference about the smell of those.

Linda: Yeah, oh yeah.

John: The dittos are what I remember having the stronger smell

Todd: The ditto did, yeah. yeah, and I’ll tell you before we move on, when I was a graduate student, we had a ditto machine. I just have to say this, Linda, because you liked the smell and all there.

Linda: Yeah, Yeah.

Todd: But they had a ditto machine. And below the ditto machine, I noticed that the floor tiles were kind of eaten away by the ditto fluid. [LAUGHTER] And then here’s the best part is that one day I was rooting around in the closet looking for something and I found the extra tiles in a box and the side of the box said “reinforced with long-lasting asbestos.” [LAUGHTER] So the ditto fluid was eating through asbestos lined tile, but that’s how strong that stuff is. So yeah, we all enjoyed the smell of that stuff back in the day..

Linda: Yeah, yeah. I guess it’s a good thing for all of us they invented something else, like copying machines. So anyway, so I started doing that at UCLA. And then that turned into like a booklet of sorts. And then I was at UC Riverside, and I was writing books there. And I sort of revised it every couple of years. And I was also writing these with my master teaching fellows. So we were doing that. And then I came to Vanderbilt, and I decided, well, I’m going to do this, pretty much on my own, I’ll get some help from my master teaching fellows. But anyway, it turned into an actual book. I mean, it turned into a happy monster. And I was very pleased with it. Well, along about 94-95, my husband recommended that I turn it into a regular book, and talk to a publisher about it. So anyway, I said, “Oh, great idea. Great idea and just sort of didn’t think about it much. Then in 1996, he died. And I thought, “Well, how am I going to pull myself through?” I bet it would be a great idea and a great tribute to him if I took Teaching at its Best, the Vanderbilt edition, and turned that into a general book. And I decided to do that and kept my mind off of bad things. And it turned into Teaching at its Best, the first edition. That’s why I dedicated the book to him, by the way, because it really was his inspiration that got me to do it. And so anyway, tribute to him. So that’s where the first edition came from. I mean, it really grew out of tragedy. But it’s been a comedy ever since, right? [LAUGHTER] So anyway, it’s been a wonderful thing.

John: And it’s been a great resource.

Rebecca: It’s interesting that it pulled you through, but then has pulled many teachers through. [LAUGHTER]

Linda: And I’ve gotten such feedback from faculty members who said, “I saved their lunch,” you know, if they were really in big trouble, and some of them said, “I was in big trouble with my teaching and you got me tenure.” Yeah, like, right. But anyway, the book helped a lot of people. And I guess maybe something in me when I first published this book said, “Gee it would really be great to be the next Wilbert McKeachie, right, which is a very pretentious thing to think. But then they wanted the second edition, I was thinking, “Hey, maybe I’m on the road to something.” And then there was a third, and then there was the fourth. And it didn’t get any easier to write the subsequent editions really, it was just a matter of keeping up with the literature. And so right now, I’m off into another corner of the world. So I just didn’t want to immerse myself in that again.

John: So that brings us to the question of what is new in the fifth edition?

Todd: Well, that’s my question. I’ve known Linda for the longest time. By the way, I do want to mention before we go on, I can’t remember, Linda, if it’s been that long ago, but it might have been the second edition. When at POD, I said, “You need to do a second edition of this book” …or second or third. But I was using the book. I mean, I learned so much from it. So for the new edition. Number one, of course, the research has been updated only because the research is always changing. And it had been a few years. So that’s number one. In terms of changing the book, though, we only have a leeway of about 10,000 words. Now, for those out there listening 10,000 words sounds like a lot of words until you’ve got a 200,000 word book, it was about 190. And they said, you can’t go over 200 Because the book just gets too big then. So it is 10,000 words longer than it was in fact, I think it’s 10,003 words longer. So it’s right in there. [LAUGHTER]

Rebecca: So you snuck an extra 3 words in.

Todd: It could have been a squeeze to put three words in there. And it’s always hilarious because when they say there’s just a few too many words I just start hyphenating things so yeah, it kind of all works. [LAUGHTER] Yeah, just any words at all. So you can do “can you” as just a hyphenated word. It works. [LAUGHTER]K So is that terminology, the terminology does change and I find this fascinating. One of the things I love to write about books is learning. I mean, Linda, the same thing what as we write, we read a ton of stuff. And as we read stuff, we learn stuff. So this one in particular, for example, is that I grew up with PBL as problem based learning. And I had done workshops on it, I had worked on everything else, but I hadn’t looked at it for quite a while. And in this particular book, as I started looking at PBL, I couldn’t find anything on problem based learning. And it was fascinating because I was doing some digging, and then I called Claire Major, who was an early person who had a grant on problem based learning and everything I ran into was about 2002, it just started to drop off a little bit, and there was some, but it started to tail off. And when I talked to Claire, she says, “Oh, yeah, I used to do quite a bit about that, it was back around 2002-2003.” And now, and the reason I’m saying this is, every time I saw the letters PBL, it was project based learning. And project based learning sounds a lot like problem based learning, but they’re different concepts. And so anyway, going through and finding some of the terminology, so it was consistent with what’s being done right now has changed. There is now a chapter on inclusive teaching, because over the last three or four years, we finally realized that there’s a whole lot of individuals who haven’t been successful in higher education, partly because of the way we teach. And so I’ve been making an argument for a few years now that teaching and learning, the classroom situation has always really been based for fast-talking, risk-taking extroverts. And we’ve suddenly realized that if you’re not a fast-talking, risk-taking extrovert, you may not get a chance to participate, classroom and other things. So I looked at some different things with inclusive teaching. There’s a whole another chapter on that. And then just the language throughout, we talk a little differently now, just even over the last three or four years than we did five, six years ago, I was pretty surprised by that. But there’s some pretty significant changes in language. So the book has a slightly different tone in language, and those are the biggest changes. Oh, I should say, before we move on, one of the biggest other changes, and I did this one, Linda put a section in there that said learning styles had changed significantly from the previous edition. And so she had pointed out that there was no longer a section on learning styles. And I put the learning styles right back in there, I told Linda and she gasped just a little bit. And then I explained that I put it back in there, and then said exactly how terrible it was to basically teach according to learning styles, because it’s the myth that will not die. So that’s back in there.

Linda: People love it. I know. [LAUGHTER]

John: We have that issue all the time, students come in believing in them and say, “Well, I can’t learn from reading because I’m a visual learner.” And I say “Well, fortunately, you use your eyes to read,” and then I’ll get them some citations.

Todd: Well, I’ll tell you, and before we move on, these are the types of things we learned. I couldn’t figure out why the thing is so hard to die. What is it that’s really doing this because other myths we’ve been able to debunk. And part of the reason is licensing exams, when you are in pre-service and you want to become a teacher, the exams you take to become a teacher, a large portion of those exams, have learning styles questions on there. So you have to answer about visual learners and auditory learners and kinesthetic. And so until we get those out of teacher education programs, we’re teaching teachers to believe this. So anyway, there you go. Public service announcement. Be careful about meshing. And if you don’t know what meshing is, look it up and then stop it. [LAUGHTER]

John: We have had guests on the podcast who mentioned learning styles, and then we edit them out and explain to them later why we edit out any reference to that. And I think most of them were in education, either as instructors, or they’ve been working as secondary teachers. It is a pretty pervasive myth. In fact, Michelle Miller and Kristen Betts, together with some other people, did a survey. And that was the most commonly believed myth about teaching and learning. It was done through OLC a few years back, about three or four years ago. Yep,

Todd: Yeah, I saw that survey. Yes, it’s pretty amazing. Michelle’s an amazing person.

Rebecca: The experience of the pandemic has had a fairly large impact on how our classes are taught. Can you talk a little bit, Todd, about how this is reflected in this new edition?

Todd: Things have changed pretty significantly because of the pandemic. There’s a couple things going on. Again, the inclusive teaching and learning, which I’ve already commented on, is really different now. And it’s interesting, because it goes back to the 1960s. We’ve known that, for instance, African Americans tend to flunk at twice the rate of Caucasians, in large machine-scored multiple choice exams. So we know it’s not the teaching, and we know it’s not the grades, it has to be something else. And it turns out that it was you put students into groups and those differences start to disappear. So I mean, even more so the last couple of years, it’s a lot of engaged learning, active learning. I’m still going to pitch my stuff that I’ve been ranting and raving about for years. And there’s no data out there that says that lecturing is bad. What the data says is that if you add active and engaged learning to lecture, then you have much better outcomes than lecture alone. But we’re learning about those types of things in terms of active and engaged learning, how to pair it with and mix it with other strategies that work, looking at distance education in terms of systems and how we can use technology. So a quick example is I used to have a review session before exams. And oftentimes, it’s hard to find a place on campus to have that. And so you might be in a room off in one hall or the library or something. And if the exam was on Monday, I’d have the review session at like six o’clock, seven o’clock on a Sunday night. And there are students who couldn’t make it. I would simply say, you can get notes from someone else. And we’ve known for the longest time, if a student misses class, getting notes from somebody else doesn’t work. Well, now I do review sessions on Zoom, we don’t have to worry about finding a place to park, we don’t have to worry about some students finding babysitters, if they’re working, it’s recorded, so they get the exact same thing. So things like Zoom have really changed teaching in a sense that you can capture the essence in the experience of teaching and use it for others, and it has helped with some equity issues. You can’t do it all the time. And teaching over Zoom is different than face to face. But there are now ways of using different technologies and using different modalities to help to teach in ways that were not really used before the pandemic.

John: Speaking of that, during the pandemic, there was a period of rapid expansion in both the variety of edtech tools available and in terms of teaching modalities themselves. In the description of your book, it indicates that you address useful educational technology and what is a waste of time? Could you give us an example of both some useful technologies that could be used and some that are not so useful? And also perhaps a reaction to the spread of bichronous and HyFlex instruction?

Linda: Yeah, I’ll take this one. And I’m drawing a lot of stuff from another book that I co-authored, with Ludwika Goodman. We were writing about Online Teaching at its Best, okay. And she was an instructional designer. And I came from teaching and learning and we put our literature’s together. And we were talking about modalities a great deal, especially in the second edition with the pandemic. Well, one thing I found out, not only from reading, but also from watching this happen was that this Hyflex or bichronous, whatever you want to call it, is a bust, if there ever was a modality, that’s a bad idea it’s that one, even though administrators love it because students can choose whether to come to class and do the things they would do in class, or to attend class remotely? Well, yeah, it sounds like “oh, yeah, that could be good.” But the technological problems, and then the social problems, especially the in-class social problems are enormous. And in-class social problems, like small group work, how do you hear what’s going on in the classroom over this low roar of small groups? Okay, so how can you help? How can the students that are learning remotely, what can they do? Now, the way this was invented, by the way, was for a small graduate class, and then okay, like, makes sense, because you’re only dealing with six students in this room and six students who are remote. But other than that, it’s so bad, the logistics, the sound logistics, the coordination that the instructor has to maintain, the attempt at being fair to both groups, at bringing in both groups, when the groups can’t even hear each other well. Now, if we had Hollywood level equipment in our classrooms, we might be able to make this work a little better, but we don’t, and we’re never going to have that. So there are just a lot of technological and social reasons why HyFlex, that’s what I called it in Online Teaching at its Best, what it was called at the time is a complete bust. Now, not to be confused with hybrid or blended learning, which we found has worked exceedingly well. So bringing in some technology, but into a face-to-face environment and that being the base of the class. Now, remote’s nice, but you might not want to do remote all the time for all things. It’s not quite the next best thing to being there. But it’s something and as long as you don’t just stand there and stare at the camera and lecture for an hour. You’ll get complaints about that quickly. And particularly with students today when they really need to be actively involved, actively engaged. So yeah, sure, fine, talk for three minutes, maybe even push it for five, but then give them something to do and you really, really must in remote because otherwise, you’re just some talking head on television.

Todd: I agree completely. In fact, it was funny because I happen to have a digital copy of the book here. And so I typed in a ctrl F and I typed in HyFlex and there’s one comment to the preface that said there’s many different formats out there and then I will tell the listeners, if you’re expecting to learn about HyFlex, the word never shows up again in the book. [LAUGHTER] So, it’s not in there. I mean, you look at the literature that’s out there. And I think it’s fair to say that maybe there are people who can do it. I haven’t really seen it done well and I think Linda’s saying she hasn’t either. And it’s so difficult, especially for a book like this. That’s not what we’re all about. I mean, again, if it even works well, which I’d love to hear that it would be a very advanced book and that’s not what this is. So we do have a lot in there about technology in terms of edtech tools, though. There are those in there, I would just say real quickly, for instance, Padlet’s one of my favorites, I’ll throw that out there. I like Padlet a lot. But there are tools out there, if you want to do a gallery walk, which for instance, if you happen to be in a face-to-face course, you’d set up maybe four stations with big sheets of paper, you put your students into groups, and then they walk from sheet of paper to sheet of paper, and they move around the room. And they can do what’s called a gallery walk. You can do the same thing online with a jamboard, you can set up jamboards so that there’s different pages, and then each group is on a page. And then you just say it’s time to shift pages, they could shift pages. So I’ve done gallery walks, and it’s worked well. I’ve used Padlet for brainstorming. And one of the things I love about Padlet, I’ll have to say is if you are doing some digital teaching in a situation, you can watch what each group is developing on the page for all groups at the same time. I can’t hear all groups at the same time when I walk around the room. So there are certainly some technologies coming out that can really do things well. There’s also things that don’t work very well, though. And I think one of the things you want to keep in mind is just learning theory. Does the technology you’re using advance students, potentially, through learning theory? Does it help with repetition? Does it help with attention? Linda was just mentioning attention, if you lecture too long, you lose their attention. If you do something ridiculously simple or not… I was gonna say stupid, but that sounds rude. But if we do something as a small group that makes no sense, you don’t get their attention either. So using clickers, I have to say, I watched a faculty member one time because they were touted as a person who was very engaging. And this is at a medical school, so I really wanted to see this. And the person used clickers, but used it in a way that asked the students a question, they responded, and the instructor looked up at the board and said, “Here’s how you responded, let’s move on.” And then moved on to the next thing. And about five minutes later gave another question said, “How do you respond?” and they clicked the clicker, and then they moved on again. That had no value at all, and in fact, there was no actual interaction there. So afterwards, I say, can’t you just ask a rhetorical question and just move on? We got to be careful not to use technology just because it’s being used, it should advance the learning process.

John: However, clickers can be effective if it’s combined with peer discussion and some feedback and some just-in-time teaching. If it’s just used to get responses that are ignored, it really doesn’t align with any evidence-based practice or anything we know about teaching and learning. But those per discussions can be useful and there’s a lot of research that show that does result in longer-term knowledge retention when it’s used correctly, but often it’s not.

Todd: Right. And I think that’s a really good point. I’m glad you said that, because Eric Mazur, and his concept tests, for a large extent, that’s where active and engaged learning really took off. And that is a clicker questions. And they can be used as great tools. But again, if you’re using it for the right reason, which is what you just said, My comment is, there’s technology out there, that is a waste of time, and not a good thing to have, because it’s just not being used in a way that’s conducive to learning. So good point, that’s fair.

Rebecca: Can you talk a little bit about who the audience of the book is?

Linda: Sure. It’s actually for anybody who teaches students older than children, I suppose, because it isn’t really designed for teaching children. But other than that, it’s really for people who teach but don’t have the time to read a book. The nice thing about Teaching at its Best is you can go to the table of contents, you go to the index, you could find exactly what you need for your next class. And it’s very oriented towards how to, so it could be for beginners or for experienced people who simply haven’t tried something specific before, or want a twist on it, or just want some inspiration. Because there there are a lot of different teaching techniques in there. And they’re all oriented towards student engagement, every single one of them. But I wanted to comment too, on just how the job of instructor or professor has changed over the past, I don’t know, 40 years, I suppose. I know when I started teaching it was a completely different job. And I started teaching in 1975, when I was 12, of course, but no and I was young to start teaching because I was 25 and there I was 180 students in front of me. So oops, my goodness, what have I done? But that’s exactly what I wanted to do. But you’d go in there, you’d lecture and you’d walk out. You were in complete control of everything. Like, you might throw out a question and you might get a discussion going. But it wasn’t considered to be essential. In fact, there were two teaching techniques back then: there was lecture, and there was discussion. And nobody knew how to do discussion. Now, I had to find out a few things about it when I was doing TA training, because TAs were supposed to be running discussions. But there wasn’t a lot out there. Thank God for Wilbert McKeachie’s book Teaching Tips, because that was about the only source out there you could go to. So anyway, but now the job, I mean, oh, it’s mind boggling what faculty are now expected to do. And they are supposed to, like, learning outcomes. Okay, I love learning outcomes. They’re wonderful. But I didn’t have to do that when I started, I just had to talk about my subject, which I dearly loved. And so, that was nothing. But you’ve got learning outcomes. So you’ve got to be like, a course designer, you have to deal with a student’s mental health problems, right? It’s part of the job, and you’re expected to respond to them. You’re supposed to give them career counseling in careers that you might not know much about, and possibly for good reason, because you’re in your own career. It’s so time consuming, not to mention fair use, oh, yes, fair use has changed, fair use has changed radically. And when you’re dealing with anything online, the rules are totally different. And you’re highly restricted as to what you can use, what you could do. When you’re in a face-to-face classroom, it’s a little bit easier. So yeah, so you got to be a copyright lawyer to stay out of trouble. And then you get involved in accreditation, you get involved in that kind of assessment. So you have to all of a sudden be totally involved in what your program is doing, what your major is doing, where it’s headed. There’s just too much to do. And there are more and more committees and oh, there’s a lot of time wasted in committees. Of course, you’re supposed to publish at the same time and make presentations at conferences. It was like that back then, too. But now, the expectations are higher, and it’s on top of more time in teaching, and more courses. I was teaching four courses a year, and you can’t find that kind of job anymore.

Rebecca: So Linda, you’re saying the animal shelter is going really well now?

Linda: Yes. Yes. Yes. Yes.

Todd: That’s hilarious. Well, I want to point out too, and I think Linda’s said it very, very well is that we are expected to do things we never had to use before. Never worried about before. And I love the fair use is great, because when I first started teaching, and I’ve been teaching for 36 years, when I first started teaching, you’d videotape something off TV and show it in class and then put it on the shelf. And I knew people who showed the same video for 10 years. Right now you better be careful about showing the same video for 10 years. But these are things we need to know. I would say also, by the way, this is a really good book for administrators, anybody who would like to give guidance to faculty members, or better understand teaching and learning so that when promotion and tenure comes along, you get a sense of this. And so if you’re saying to the faculty, they should use a variety of teaching strategies. It’s not a bad idea to know a variety of teaching strategies. And so I think it’s good for administrators as well, and graduate students. But I want to take a second and tell you, one of the reviews of the book, I guess, came in just yesterday or the day before from Dan Levy. He’s a senior lecturer at Harvard University. And what he put was Teaching at it’s Best is an absolute gem. Whether you are new to teaching in higher education, or have been doing it for a while, you will find this book’s evidence-based advice on a wide range of teaching issues to be very helpful. The style is engaging and the breadth is impressive. If you want to teach at your best you should read Teaching at its Best. And I love what he put in there because it doesn’t matter if you’re a new teacher or you’ve been doing it for a while, this book’s got a lot of stuff in it.

John: And Dan has been a guest on our podcast, and he’s also an economist, which is another thing in his favor. [LAUGHTER]

Todd: That is good.

John: I do want to comment on lenders observation about how teaching has changed because I came in at a very similar type of experience. I was told by the chair of the department not to waste a lot of time on teaching and to focus primarily on research because that’s what’s most important, and that’s the only thing that’s really ultimately valued here or elsewhere in the job market. But then what happened is a few people started reading the literature on how we learn And then they started writing these books about it. [LAUGHTER] And these books encouraged us to do things like retrieval practice and low-stakes tests, and to provide lots of feedback to students. So those people…[LAUGHTER]

Rebecca: I don’t know any of them.

John: …but as a result of that many people started changing the way they teach in response to this. So some of it is you brought this on to all of us by sharing… [LAUGHTER]

Linda: I apologize.

Todd: Sorry about that.

Linda: I apologize.

Todd: We apologize and you know, I will say too is, so yeah, sorry. Sorry about doing that. But I’m glad you said that.

Linda: We made the job harder didn’t we?

Todd: We did, but you know to just be fair for Linda and I as well as I still remember a faculty member calling me, It must have been about 20 years ago, and I just started doing a little bit of Faculty Development, she was crying, she had given her first assignment in terms of a paper. And she said, I’m sitting here with a stack of papers, and I don’t know how to grade them. And it got me thinking a little bit, how many of the aspects of the job that we’re required to do, were we trained to do? And that’s the stuff that Linda was mentioning as well, is nobody taught me. I’m an industrial psychologist. And so nobody taught me the strategies for delivering information to a group of 200 people. Nobody taught me how to grade essay tests. Nobody taught me how to grade presentations, I didn’t know about fair use and how I could use things. I mean, you go through and list all of the things that you’re required to do. And then look at all the things you were trained to do. And this is tough. And that changed. So I have one quick one I’ll mention is I was hired as an adjunct faculty member before I got my first tenure-track job. And I was teaching 4-4. So I had four classes in the fall, four classes in the spring. And about halfway through the spring, I ran into the department chair, and I was interested to see if I was going to be able to come back and I said, “Hey, Mike, how am I doing?” And this was at Central Michigan University, a pretty good sized school. He said, “You were fantastic.” And I said, “Excellent. What have you heard?” He said, “absolutely nothing.” So when it comes to teaching, what I learned was: research, you had to do well, and teaching, you had to not do terribly. And that is what you were mentioning has changed is now you’re kind of expected to do teaching as well.

Rebecca: And there’s a lot more research in the area now too. So sometimes it’s hard to keep up on it. So books like this can be really helpful in providing a lot of that research in one place.

John: And both of you have written many good books that have guided many, many faculty in their careers, and eliminated that gap between what we’re trained to do and what we actually have to do.

Rebecca: So of course, we want to know when we can have this book in our hands.

Todd: Good news for this book, which is exciting because we really cranked away on this thing and it’s listed in Amazon as being due on April 25. But it actually went to press on January 23. So it’s already out and about three months ahead of schedule.

John: Excellent. We’re looking forward to it. I’ve had my copy on preorder since I saw a tweet about this. I think it was your tweet, Todd, a while back. And I’m very much looking forward to receiving a copy of it.

Todd: Excellent. We’re looking forward to people being able to benefit from copies of it.

Rebecca: So we always wrap up by asking what’s next.

Todd: It’s hard to tell what’s next because I’m exhausted from what’s been [LAUGHTER] ever moving forward, as I’m working on and just finishing a book right now that’s to help faculty in the first year of their teaching. So it’s basically off to a good start. It’s what specifically faculty should do in the first year of getting a teaching position. And aside from that, probably working on my next jigsaw puzzle, I like to do the great big jigsaw puzzles. And so I just finished one that had 33,600 pieces. It is five feet….

Rebecca: Did you say 33,000 pieces?

Todd: No, I said 33,600 pieces.It was the 600 that…

Rebecca: Oh, ok.

Todd: …was difficult. [LAUGHTER]

Rebecca: Yeah.

Todd: When the puzzle is done, it has standard sized pieces, and it is five feet by 20 feet. So I just enjoy massively putting something together. It’s very challenging. So quite frankly, for those about and listening to this is if you imagine 33,600 puzzle pieces, that’s about as many studies as Linda and I have read to put this book together. [LAUGHTER]

Linda: Nothing to it. [LAUGHTER]

Todd: So that’s it for me. [LAUGHTER] Linda, what are you up to these days?

Linda: Oh, well, I live in la la land. So I’m still doing workshops and webinars and things like that mostly on my books of various kinds, various teaching topics. But I think what I want to do is retake up pastels and charcoals. My father was a commercial artist. And so he got me into pastels and charcoals when I was in high school. Well and then I dropped it to go off to college. Well, I want to get back into it in addition to working at the animal shelter. I know. It’s la la land and I wish la la land on everybody that I like.[LAUGHTER] I hope you all go to la la land and enjoy being a four year old all over again, because that’s the way I feel. I adapted to retirement in about 24 hours. That’s pushing it… you know, it’s more like four. But anyway, I slept on it. [LAUGHTER] That was the end of it. But I know I eased into it. I eased into it. I was still writing. I was still doing, especially before the pandemic, a lot of speaking. So then the pandemic hit and it just turned into online everything. And now I’m back on the road again, to a certain extent. I love it. So anyway, it’s a nice balance. So yeah, I wish you all la la land too.

Todd: That’s great.

Rebecca: That’s something to aspire to.

Todd: Yeah, it is. But you know, since you mentioned the speaking things, I just have to do the quick plug here. Linda, I think you and I, years and years ago, were joking around at POD about who would be the first one to get to the 50 states and have done a presentation in every state. And so I gotta tell you, I’m not even sure where you’re at in the mix, but I am at 49 states. And if any of your listeners are in North Dakota, [LAUGHTER] I could certainly use a phone call from North Dakota.

Linda: Well, I want to go to Vermont. I have not been to Vermont…

Todd: Oh, you haven’t.

Linda: …to give a presentation. So I would enjoy that. But I’ll go to Hawaii. I’ll do anything in Hawaii for you. Absolutely anything. [LAUGHTER] I’ll do gardening, [LAUGHTER] I’ll do dishes, your laundry. I don’t care.

Todd: That is good. Yeah, Linda and I had this gig. It was a long, long time ago. And I don’t know, it must have been 20 years ago we talked about it even. And there was some rules too. You had to be invited. And there had to be some kind of an honorarium or just I mean, it didn’t have to be much, but the concept was you just couldn’t show up at a state and start talking. [LAUGHTER] Otherwise, we’d have both been done a long time ago. But yeah,

Linda: Yeah.

Todd: … it was fun. This is the way nerds have fun. [LAUGHTER]

John: Well, that’s a competition that’s benefited again, a lot of people over the years.

Rebecca: Well, thanks so much for joining us. It’s great to see both of you again, and we look forward to seeing your new book.

Linda: Thank you for this opportunity. It was a pleasure.

Todd: It was so much fun. Thank you

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

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225. A Sea of Troubles

Students sometimes see our courses as abstract, irrelevant, and separate from their lives. In this episode, Bill and Elizabeth James join us to discuss a teaching approach that explicitly connects literature with contemporary culture and students’ lived experiences. Bill and Elizabeth are both public high school teachers in Stockton, California, and the authors of A Sea of Troubles: Pairing Literary and Informational Texts to Address Social Inequality.

Shownotes

Transcript

John: Students sometimes see our courses as abstract, irrelevant, and separate from their lives. In this episode, we discuss a teaching approach that explicitly connects literature with contemporary culture and students’ lived experiences.

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John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners..

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John: Our guests today are Bill and Elizabeth James. They are both public high school teachers in Stockton, California, and the authors of A Sea of Troubles: Pairing Literary and Informational Texts to Address Social Inequality. Welcome, Bill. And Elizabeth.

Elizabeth: Thank you for having us.

Bill: Thank you very much.

Rebecca: Today’s teas are… Are you drinking tea?

Elizabeth: Coffee.

Bill: Coffee. [LAUGHTER]

Rebecca: Oh, a coffee pair, I see, mm hmm… best kind of tea ever.

John: Coffee has been dominating our recent podcasts.

Rebecca: It has been.

Elizabeth: Ours is just pure parental desperation. We’re in the last leg of December and teachers and everything. So, I’m pretty sure it’s Folgers. And it’s a necessity.

Rebecca: Do you feel awake then?

Elizabeth: Indeed. Yeah. [LAUGHTER]

John: And, while this is being released a little bit later, we’re recording it during the week before Christmas, so I’m drinking Christmas tea here.

Rebecca: Today, I have a Blue Sapphire, which is a black blend.

John: So we’ve invited you here to discuss A Sea of Troubles. Could you tell us how this book project came about?

Elizabeth: Phil and I are a married couple that also teach at the same high school, and that’s where we met. So when the pandemic started, we were trying to balance home life, and we’ve got two little kids here, and a plague and the move to Zoom teaching, and in the midst of all this there was still the conversation of will the spring exams still be happening, those state tests and what will we do for the kids? …which seems silly, and sort of looking at the tree instead of the forest situation, but Bill had the idea that it spoke to a larger issue of this question in education of incorporating nonfiction. So there was this weird situation where the world was nothing but nonfiction stories of very important things that everybody needed to understand right now, and that the stakes were very, very high. And then we were prepping our students with “here’s an excerpt from a brochure from Yosemite National Park. This will be how you know whether or not you can investigate a nonfiction text.” It’s like, well, one of these things is not like the other. So, it started with his pitch to me was: “It’s like Hamlet, you know, it’s the sea of troubles. We’re just looking at the sea of troubles. What if we just acknowledge that reality?” And then the second half of that is, as long as we’ve known each other, one of the things that has really bonded us as teammates and teachers is this true belief that literature is the way to get kids hooked and improve with their reading and writing and critical thinking, and that all of the se, in our estimation, oftentimes really boring, condescending, sort of lowest common denominator tasks. That’s how you lose kids, you don’t get them. So we had fought this nonfiction incorporation, kind of our whole career being like, “You don’t need it, because if you’re doing literature right, you’ll get all that other stuff.” For once, it seemed like what if we just put all of the really low bar stuff all the way to the side and said, teach Romeo and Juliet, but let’s also talk about the tragedy of growing up and Bildungsroman, and all of these sorts of things that kids are really going to connect with and that are going to serve them well [LAUGHTER] with encountering nonfiction texts. So we tried to bridge that gap and sort of saw a natural marriage there and an opportunity for it, and then started writing furiously from that point forward.

Rebecca: One of the things I really like about this book is the guidance provided around some very specific activities. Can you talk a little bit about how each of the chapters is structured?

Bill: Sure, each chapter pairs a pretty commonly taught literary text that’s probably in schools textbook rooms, probably available, probably being taught at that school, and then pairs that work with a current social issue, a sort of universal social issue that somehow is reflected in that book even if the book is centuries old, and sort of builds a unit around that pairing. For example, we pair Merchant of Venice with racial injustice, A Raisin in the Sun with socioeconomic injustice, One Flew Over the Cuckoo’s Nest with abuse of power, and so on and so forth.

Elizabeth: Yeah. And I’m so glad we’re here today, because one of the sort of unintended consequences is people, just skimming through, and there’s this idea of like, “Well, this is what I should do with Romeo and Juliet or with To Kill a Mockingbird, and it’s not that at all.” It’s just reimagining these iconic texts that we’ve been teaching for decades now in classrooms, and keeping them fresh and applicable to the world around us. So nothing is mandated as if it should be this, it’s just us, like good teachers, modeling possibilities. And what we hope happens is teachers are welcome to use whatever they want from it, but that it sets them on fire to really look at their syllabus, and throw the baby out with the bathwater and just start again with what these books that they’ve been teaching forever could do and how they could reflect the world today around them and their students.

John: And making those connections for students should make those texts come alive in ways that traditional instruction is not very likely to do. How did you select the specific social issues that you’re using for those connections?

Elizabeth: Yeah, it was hard, actually, in the last leg of it, there’s the part when you’re writing a book where you go, “I had an idea, not a book, leave me alone…” you know, there’s no way we’re going to get this done. By the time it went off to the publisher, we reached out to Rowman and Littlefield and said, “We’ve got an idea. What if we double the length of it? Turns out, we have five extra chapters.” And they said, “You can do a second volume, but we can’t do this this term.” We had to cut a lot we had. My favorite one that we cut, that I hope comes back in some sort of later iteration, is we had Junot Diaz’s The Brief Wondrous Life of Oscar Wao paired with Woman Warrior, and it was going to be issues of immigration and first-generation versus second-generation issues. That’s something our student population is intimately concerned with, and all kinds of stuff. At the end, we were looking for things that were most globally applicable. Would you say that’s right?

Bill: Yeah, I think so.

Elizabeth: Yeah. It felt almost arbitrary, what landed, because for the past couple of years, it’s felt like everything is that important right now, so it was hard to narrow it down. I hope that there’s a second book in the near future. [LAUGHTER]

Bill: Yeah. I think at some point we realized that we were following a couple threads, one being otherness and one being abuse of power, and the issues kind of fall into one of those threads.

Rebecca: Can you talk a little bit more about otherness? That was something that I had picked up on as well. Can you talk about why otherness is important to explore in a writing or a literature class?

Elizabeth: Sure, it wasn’t something I encountered until my post-grad work. I started teaching when I was 23, and feeling my way through the dark, like all sorts of new teachers. I remember thinking, “Well, that makes sense.” I didn’t know there was a name for this sort of common denominator here. And then once I started reading more about it, and studying and writing about it, it just seemed like it spoke to so many things. So I often teach Toni Morrison’s Beloved, and that’s a really great one because it’s on so many levels, an issue of otherness. That didn’t make it into the book because I don’t think I could keep myself to a chapter talking about Beloved but that was the book I used to introduce it to with students, and it resonated so quickly and clearly to a roomful of teenagers. That feeling of implicit and visible power structures that were dominating their lives but slippery, and sometimes could not be held to account and they had all had a coach or a teacher or a friend group that was sort of living through othering one or many people, but they didn’t have the language for it yet. So it became this very natural framework for so much literature, not all of it, but so much of it could be taught through there. And what I loved about the framework is it created this humanity to these books that had been hard to get to. For instance, twitter, generally speaking, is very mad at The Great Gatsby recently. I don’t know if you guys have followed this, like, why are we still teaching this book? And I think those conversations are valid, and we should have those conversations, but my students who… we’re a title one school, they’re socioeconomically disadvantaged, they’re a majority immigrant population. They relate to The Great Gatsby from 100 years ago, and what they connect to at a gut level is that feeling of he’s done everything right, and he’s still being kept out of the clubhouse. Jay Gatsby is a hero and a fool all in one and look at how they’re othering him and it doesn’t matter that the houses don’t match, the yearning for your merit being enough to bring you in, does match and they still highly connect to it. They believe that it is then a tragedy that they are reading and they recognize it as a tragedy. And so that’s the sort of reimagining that we hope teachers start doing. As we get into these conversations, and school boards are going crazy about, don’t show this to my kid, and this is what’s wrong, and all of the sort of noise that is happening all of a sudden around education. What can students learn and how is it reflecting the world around them? That should be the first and the last beat of that conversation as far as I’m concerned

John: How do you recommend introducing the concept of otherness to students?

Elizabeth: Well, the exercise that’s in the book, and I like this one, is just a quick write, and I say: Write, not for a grade or anything, but just as clearly as you can, write about a time that you felt othered, that you felt like you were being excluded. It can be at a macro level, or a micro level, write it in first-person present tense, it’s happening right now, and focus on concrete details.” And they do and the roomful of teenagers tells their sad story about the thing that happened to them that changed their life, and sometimes we share out or sometimes I say, “Thumbs up if it was this, or just sort of those broad stroke things, and the room just sort of lights up going, “Yes, I too, have been wronged. I too have been excluded and it is tragic, and finally I’m seen.” And I have them flip the paper over and I say, “Okay, we’re going to do it again, this time, write about a time you othered somebody else, passively or actively, including but not limited to, you watched it happen, and you let it happen. Write about that.” And every time a roomful of 35 kids, it’s that, “oh no” kind of recognition, [LAUGHTER] passing their face, and they all have a story to tell about that too. And they never think about that story. And they never connect their participation in othering as also tragic. So it becomes this very natural discussion of “How can this be a universal experience? How can everybody go through it and recognize the hurt of it, and yet, simultaneously, everybody participate in it to another person? Why do we not learn this lesson? Why is this, throughout time and space?” You know, when we study Shakespeare’s Merchant of Venice, we’re going to see it and we’re going to see it in Junot Diaz, or whatever contemporary stories are in The New Yorker this week, there’s still issues of otherness. Why can’t people move past doing this to each other? And then that creates a sort of shared humanity around whatever unit we’re going into, and it seems to be pretty powerful for kids.

Bill: Something else we try to come back to a lot in the book is the use of language in the service of otherness and how different ways that language, from propaganda posters to a tweet, can be used to “other” groups of people, and the effect of that. Which just seems like something important for the kids to be able to recognize and be aware of.

Rebecca: And probably it’s something they hadn’t considered previously. I know that as I was reading through the examples, and although I’m not an English or literature teacher, I do teach in the arts, and I was thinking about all the ways that the same kinds of things can be done with other media.

Elizabeth: Absolutely, and that’s really the goal. I mean, I would love them all to be students of literature, and get their doctorate in it. I want them all in elbow patches standing at a lectern, someplace, loving it, but on the other hand, I would sure settle for the hundreds of kids we get to teach each year going out into their communities and recognizing when they are being manipulated, and when somebody has figured out a pattern to enact action, and that they can recognize that and then critically consider whether or not they agree with that or not, themselves, instead of being swept up in repetition or phrasing or syntax. Just because it gets said a lot doesn’t make it true, which is something they’re coming to.

John: Could you give us some other examples of some of the pairings between literature and contemporary issues.

Bill: Another chapter is on authoritarianism, and pairs 1984 and Animal Farm with that issue, and the idea behind that one is that 1984 is a book that we’ve taught for over a decade, but for many years we would teach the book through a literary lens. We would usually have some culminating assessment where the students write their own dystopian short story, or they do research on totalitarianism in the 20th century. Then around 2018, it just became apparent that we need to be looking at these leaders around the world who are just repeating exactly what is in this book, and students need to be researching that, and making those connections. I think the first time I did it, I did that version of the unit. It was right after Jamal Khashoggi had been killed. So we had kids presenting on that and using information that had come out that day in their presentation and connecting it to the novel.

Elizabeth: Yeah, it was really powerful because people were running up to Bill being like, “We need 15 minutes cause we’re reading this article, and we have to cross-reference it. So, they had to change their presentation because it was happening in real time. What a beautiful example of: “We have Orwell’s text, and we can still be English teachers teaching 1984.” We can still do our exercise on character foils, and the three-act structure and we can still discuss syntax and ironic juxtaposition and we can do all of the sort of English teachery things we need, but that does not mean we need to sacrifice how the art speaks to the world and how the world speaks to the art which is so much more engaging for students and arguably so much more important.”

Bill: We also have a chapter on genocide and ethnic internment in Night and Farewell to Manzanar and we have gender inequality in The Handmaid’s Tale, and then our last chapter is sort of more abstract. It’s taking To Kill a Mockingbird and Romeo and Juliet, and then looking at just the tragedy of growing up.

Elizabeth: I think that’s landed as my favorite, maybe primarily because when you’re an English teacher, you know you can count on having to do your Gatsby unit, and your Romeo and Juliet unit, and your Mockingbird unit. I had started to feel really stale in all three of those things and feel like, “Ok, this is the part where I do this tap dance… then they’ll say this, and then I’ll do that, and I’ll say…” and I love teaching, in part, because if it ever feels stale, you just get to recreate what the job is, which is great. But, this is a lens that I found, to begin with, with Romeo and Juliet, and it just made so much sense, the thing that kids will say is they’re just stupid. They’re not really in love, it’s lust. Why are we still reading the story and calling it a tragedy if it’s just two dumb teenagers? And, the conversation became: “But they didn’t know that. So does it matter? If it feels real to them, does it matter?” Some of the nonfiction that we paired was studies that said that for a teenager falling in love does the same thing to the brain chemistry as doing cocaine. That it feels like a high, that it creates a physical high to that extreme, and they were reading this biochemical research about brain activity in teenagers. And then it became this question of, “Well, what’s real anyway?” We can see this, because we have the prologue in the beginning, saying that there’s gonna be blood on the floor at the end. They don’t know that. They are right in their present tense, doing the best they can. Kids really appreciated the dignity that that gave things that they were experiencing in their lives right now. Because they might be going to math class, high on love cocaine, and they can’t learn statistics that day. I mean, that is what’s happening, it’s such a weird time to be alive, and to give them sort of the language to discuss how distracting and distracted and very real it is to them. And then the other thing we talked about was the secondary storyline in that play and Mockingbird is growing out of relationships, childhood intimacies, and we paid a lot of attention to Romeo and Mercutio, who are established as best buds in the beginning and the tragedy of Romeo just not confiding in his friend yet. He’s become a man who’s in love with a woman and partner there, but Mercutio cannot understand why truth is not being told… the betrayal of an intimate friendship as one person grows past needing that friendship as their primary relationship in their life. And I’m watching kids faces, just really soak it in because then the bell rings, and they go to lunch, and they live a manifestation of watching their friend go to the boyfriend and girlfriend and leave them alone at the table, and the pain of that. All of a sudden Mercutio picking a fight to prove his loyalty, it makes so much more sense. I’m not fighting with these kids who are below grade level, who are struggling with grammar and stuff. I do not have to decode the Shakespearean language, they can find it in that big fight scene, and it is moving them. So it wasn’t necessarily a social issue. But we wanted to put it in there as a universal experience. It’s both necessary to go through the tragedy of leaving childhood behind, but it is a tragedy, and something does sort of die and never come back. It would be terrible if it didn’t happen, but it’s got to happen. And then in the midst of COVID, and lockdown and going to school on Zoom, one of the tragedies for us was just watching all of these students and even our own children, recognizing the world was a scary place, and the stakes were high and losing some of their childhood as a result of it, because the world was closing in. So we wanted to include that chapter to give voice to that sort of unspoken tragedy of how do you stay a kid in this world during this time?

Bill: And another angle to that chapter is, Jim Finch is 12 years old and Juliet is 14 years old. So we’re usually teaching these works to students about that age, and just seeing those characters, particularly Jim Finch, just realize the ugliness of the world that the grown ups have given them and have created for them. I think that’s pretty relevant to our students as well. One of the connections we make in the book is to the students in Parkland.

Elizabeth: Yeah, we end the book with a discussion of the Parkland students, the survivors who went to school that day, and so many before them, and probably so many after them who are going to have to deal with this reality of this place of learning colliding with the world around them that is so adult and so unimaginable. They’re going to have to realize that the two worlds collide, there’s no getting out of that. We ended the book with them because it was this metaphor for what we think we need to give kids. Not a world full of tragedy, but an absolute belief that they’re ready to encounter the world as it is, and an absolute belief that they are smart enough to engage in the world around them today right now. That they are worthy of having a seat at the table. That they can recognize change that needs to happen, and that they have the power to enact change, and that the world needs to give them that recognition and that dignity. That the world needs more kids who are ready to encounter the sea of troubles, and [LAUGHTER] whether or not the kids are ready, the sea of troubles is waiting for them. So we’ve never had a classroom full of students that we didn’t think, “Oh, okay, we’ll be okay. Look, who’s coming.” You know, it’s the thing that makes it the best job in the world, hour after hour, just a whole new batch of wonderful kids walks in the door that you trust so much, and that you just want the best for, but sometimes the best isn’t waiting. So we really wanted to create a book that was for teachers, but also spoke to what we thought students needed and deserved. I wish that we could protect them from the tragedy of growing up, but I don’t think we can. So now we’ve got to trust that they’re ready to meet it and do everything we can in service of that.

John: And I think this book helped prepare them for that yourself.

Rebecca: Yeah, I really love the agency that is afforded to students throughout the book, and in the way that you’re even speaking about enacting some of these kinds of lessons in class.

Elizabeth: Yeah, I think that’s really important. We try to anchor everything on inquiry based, you know, not just to stand and deliver, but to give the foundation and then say, “Trust your brains, go find it. Show me what you got.” That’s the other part that just makes it great. I tell students, “We’re not doing language arts.” I mean, that’s part of it, but we’re studying fine art. And so, art speaks to your audience, and that’s going to change and evolve. Your reaction to the art is significant and important. By the end of the term, we’re always like: “Well, what did you think of it? Now, critique it. You have the language for it, and the ability to do that, like a scholar, and this art is for you. It’s not for you to recite what I told you it was about.” So that’s always my favorite part where they come in hot with their opinions about it.

Rebecca: So you’ve given us a lot of examples in a high school or middle school context. Can you talk a bit about how we might use some of these strategies in a college setting?

Elizabeth: Yeah. I teach it to a junior college as well. I think it’s almost a lens more structured for university study. So sometimes the content gets more easily absorbed and it’s much less awkward to discuss with people who are no longer living with their parents. So, for instance, I just wrapped up a Handmaid’s Tale unit at the college I work at. One of the tasks was to find… because we were still on online learning,you know, discussion boards and trying to keep it relevant and real time and everything… post an article from the last two weeks, anywhere around the world, where you see something “handmade-y” going on around the world. Something that sounds like it could happen in Gilead, or certainly Gilead would go: “We should try that.” And then we’ll have a discussion about it online. And everybody came up with everything, and I would love to say, “these were not domestic articles” …some of them were. And it created a lot of buy-in for “I’m taking my English 101 course. I’m marching through this thing I have to do for my degree, but at the same time, it’s a good example of a beautiful piece of art, so beautifully written, really compelling, and constantly evolving to reflect the world around us.” Students really got into it. I would have just scrolled past that story on twitter, I would not have even opened. It would’ve just been like another piece of noise to bum me out. But, then to engage with it and see it’s sort of global context was eye opening to them and that was really, really powerful. I think it’s weird the books we decide to teach at high school vs. college. It’s always seemed bizarre to me that Romeo and Juliet comes up when kids are freshmen. I mean, it’s very racy stuff. I’m comfortable with it, but you could also certainly teach it at university level. So we’ve tried to put in iconic books that you would get throughout the continuum of education to speak to teachers. We want it to be usable to teachers wherever they are. So there’s this sort of Farewell to Manzanar and To Kill a Mockingbird, but then there’s also One Flew Over the Cuckoo’s Nest and Handmaid’s Tale and stuff like that that you wouldn’t see until you were older, and could speak to a number of issues. But, hopefully, teachers won’t feel like it’s written just for high school. I don’t think it is. At university, you have so much more freedom in your syllabus to really pick a lens and go for it. So I hope college teachers pick it up and give it a shot.

Bill: On the other end of the spectrum, Liz teaches at the college level, and she’s using a lot of this same stuff. She teaches Merchant of Venice and Handmaid’s Tale in her English 101. Then on the other end, I teach a weird school where we have middle school kids and high school kids. So I teach high school and middle school. So like, for example, our entire Night and Farewell to Manzanar chapter is actually an eighth grade unit. So I think we’ve got stuff for middle school, high school, and college level.

Elizabeth: Yeah, we purposefully did not put what grade each unit was used for, because we want teachers to imagine how it can reflect their classroom and their students. It’s weird to put it out there like “This is how we do it” because the whole point of the book is there’s an idea that nonfiction standards can be and should be met in the classroom, but it must be authentic, and it shouldn’t be superficial, and assuming that they can’t read or they can’t think. Let’s have it reflect the world and our current unit. So we wanted to make sure that we just modeled the idea, and our hope is anybody who purchases or reads the book is going: “You know what that makes me think of is this unit that I do that is not in this book, but what if I… fill in the blank…” and sort of empowers them to reimagine what the classroom can be in the 21st century, without leaving the art behind? The kids love the art and they need the art too, right, Rebecca?

Rebecca: Definitely.

Elizabeth: Yeah. [LAUGHTER]

Rebecca: That’s what I was thinking. Yeah. While I was reading the book I, and browsing through the various chapters, I was really in that space thinking, “Wow, this is a really great way to bring value to the arts, which often are devalued and a way to better communicate how the arts actually help us understand the world around us, because it makes it so explicit.”

Elizabeth: Yeah.

John: And I think more generally, this approach could be more productively used in pretty much any discipline so that people are not studying the content of their discipline in an abstract context, but relating it to things in the world around them and I think it’s something that we probably all should try to do a little bit more of.

Elizabeth: Yeah, we’ve been recently running some professional development workshops for other content areas of how to bring in current nonfiction texts, to discuss the content they have. People have been on board with it. I thought we were going to really struggle in the math and sciences, but it turns out, when you start that conversation, there’s so much. The problem is where’s the time and there’s only so many minutes and everything feels so finite, but the content of real-world applicability of these concepts in the sciences, and, I mean, climate alone. The teachers were really enjoying the idea of “the reason we learn basic chemistry is because it has these effects later on.” So I’m getting kind of excited to talk to a broader audience of educators about it, I think it could be very cool.

Rebecca: I also like kind of the opposite of that. Maybe a space that’s already very focused on nonfiction, and bringing in fiction as a way to explore through story and bring some of the concepts to life and see them in context. So sometimes we’re not always able to do something that’s actually in real life or have that specific example or it’s hard to envision that without maybe the story world around it.

Elizabeth: Absolutely.

Rebecca: Fiction can really help with that.

Elizabeth: Yeah, we have a team teacher in the history department that we work with a lot, and we’re constantly pairing up the history syllabus with the literary syllabus, and then doing units where there’s a commonly graded assessment in both classrooms and they have to demonstrate skills from both disciplines. The students always say they learned so much more when they took those sort of fake parameters off of “I’m in history class, and I do this, I’m in English class, and I do that.” When one starts reflecting the other, it really opens up the world to them and is the best learning that they get.

Rebecca: Yeah. So you’ve talked a little bit about some culminating projects and assessments that you’ve recommended in relationship to these literary pairings? Can you talk about maybe one other example?

Bill: Sure, some of our chapters just have a traditional essay as a culminating project or a culminating assignment, but one example would be our Night and Farewell to Manzinar chapter. It ends with an awareness campaign for what is happening to the Rohingya and to the Uighur in Myanmar and China respectively. So the the unit obviously, is about the Holocaust and it’s about Japanese-American internment in World War II. The students research those topics as they’re reading the books. Then of course, we read those books through a literary lens, but then it ends with looking at what is happening today in these particular countries to these particular groups of people. It’s a very interesting unit because I did it two years ago before the pandemic, and then I’m doing it again right now. In both cases, I was able to use articles that were published that day in class. Last week, we did an article that was published that day about the Rohingya suing Facebook for I believe, I think it was $150 billion for not suppressing hate speech enough, and leading to people losing their lives. The idea behind it is students create a presentation, create the visual aids for an awareness campaign on our campus, with the idea that most people don’t know about these atrocities that are happening right now in our world. And then they do it in class for a grade, but then when they go out. We get other teachers to sign up and they go to other classes in other disciplines and do the presentations. They do them at department meetings on department meeting days. They go off to different departments and do it for teachers. It’s a real awareness campaign. In the end, we have posters around the campus, and it’s a fun project. It’s real world-y, and it’s a nice alternative to the essay.

Elizabeth: Yeah, and it teaches advocacy and that their voice matters, and that they have information that the world needs to hear about.

John: One of the other examples, as you mentioned, in your book is abuse of power. How could you possibly have found any contemporaneous examples of that?

Elizabeth: You know, I’m telling ya… The problem was, what to put in and what not to put in. And like we said at the beginning, we pitched a two volume edition right off the bat, because how does one choose? In the text we included a chapter that uses One Flew Over the Cuckoo’s Nest, and I chose that one because I remember seeing that movie, and weeping and absolutely knowing McMurphy was a hero, and absolutely knowing nurse Ratchet was a villain. But we started talking about it through the lens of, is anything ever going to happen to nurse Ratchet? Is a boss ever going to know what’s actually going on? What is in her HR file? Probably nothing but commendation. It’s a great text because it speaks to the experience of not having anything tangible to point to wrongdoing, but knowing in your gut, in your soul, that this is not on the up and up and that this is not right, that an abuse of power is taking place. So I would talk to my students about have you ever seen a teacher hunt a kid? From kindergarten to today, have you ever seen a teacher have somebody in their sight that is always getting in trouble, that will get called out for a thing that two people could have done five minutes before or five minutes after, but that kid’s gonna get nailed for it? And every single kid had had a coach or a teacher or a babysitter who they had watched pick on somebody they had power over. Then we looked at a lot of nonfiction articles and research about what power does to the brain. Which was something I was interested in learning about in the past few years… how heady that could be for people and how it often leads to corruption and a lack of empathy, and the inability to imagine the experience of others. We looked at that Stanford Prison Experiment that does show up in college textbooks right away, but my kids hadn’t seen it yet. It was new to them and they couldn’t believe how quickly people bought into pretend roles that a person and a person walk into a room and one becomes a prisoner, and one a big prison guard, and what people will do with a title and a badge. It spoke heavily to that. In the midst of writing that chapter, the George Floyd story happened. I mean, I had a draft of it, and again it sure isn’t the first time this has happened, it won’t be the last time it happens. There’s the tragedy of that. We spoke in my class about the group of people who are on the sidewalk, begging that police officer to get off of his neck… filming it, but nobody rushes him because he’s a cop, you know what I mean? How can he be completely outnumbered… the numbers are not in his favor… of people going: “You have to stop, you have to stop, you’re hurting him.” And because of who he is in society, versus who they are, they can’t save a man’s life. That happened after I had a draft of this. So when we talk about using the art to reflect the world. I didn’t have to bring that connection up, my students brought it up as soon as I opened that Zoom link the next morning. They knew they had just seen a Ratchet. They knew they had just seen a sacrifice, a human sacrifice, in the face of perceived concepts of power and they were moved by it in a way that I’m so glad they were. So we talked about them sort of experiencing it. When I ask them, if they’ve ever seen it, if they’ve ever seen a teacher hunt a kid, most of them have and the next question is, “Well, what did you do about it?” I have yet to have anybody say, I talked to the principal, I wrote a letter, I stayed after class… they don’t do anything, they let it happen… [LAUGHTER] because there is a perceived power structure, and nobody hands out a pamphlet on the first day of school and says: “Be quiet.” All have this implicit messaging that we get from infancy onwards. The other thing that I really like about that unit is we get to talk to kids about anger, which is not something that anybody ever does, and the righteousness of anger. Clearly the destructive qualities of it too. But, Cuckoo’s Nest is a story about people constantly being told to calm down and being called crazy when they get upset. That feels very relevant too, right now. Sometimes, we should get pissed and I think it’s okay to talk to students about that, no matter their age, that some anger exists for a reason, and that anger is a valid emotion. It can destroy things, and you have to be careful of it, but my God, if we can’t get angry at some things, then what are we doing here? Aren’t we all just sort of sedated? Again, this idea of starting from a place of really believing in the dignity and quality of our students, as people, and as people who are absolutely ready to talk about this stuff as adults, because the adult world is encroaching and has encroached, even if we’ve never given voice to it. So that, to me, stays sort of the goal, I think. I didn’t know I knew that when we were writing it but now with some perspective it feels like the goal of the whole text is to demonstrate how proud we are of the work that we get to do almost primarily because we trust the students can do it and trying to show other teachers to grant that grace to students as well and believe in them enough to equip them for that sea of troubles.

John: What was it like time writing this during the pandemic?

Bill: On one hand, you know, it probably benefited us on the amount of time we had at home to work on it. On the other hand, as we’ve talked about before, it’s a book where we’re trying to connect literature to the real world, and just so much kept coming at us in the real world. It just kept shifting these chapters, we’ve got these drafts on Google Docs that we’re just rewriting daily, as the situation underneath it keeps shifting.

Elizabeth: Yeah, our first book, Method to the Madness, was about getting kids just to write and critically think and sort of some strategies for that. And we had a babysitter who could come into the home and watch the children and then we would leave the home and sit at Starbucks for three hours on Sunday and go and go and go and go and then return to our home with our small children. At one point, I took a picture of Bill and I have our laptops sort of balanced precariously on our knees, and there’s like a kid hanging from the tree house and another kid pulling his leg, and I said, I hope it’s a book at the end. This is how this is going, one sentence at a time. Early mornings, late nights, slightly distracted. It’s a blur. I know, we wrote fast, and we were trying to both make it feel timeless and timely. But, we didn’t want it to not make sense five years from now for teachers that pick it up. But, I think everybody just experienced a time warp right? How long did it take? a month? 10 months? I don’t know. I know I was wearing the same sweat pants. [LAUGHTER] But, it was crazy. And then paired with that, just this real belief that we wanted to get it out there quick because whenever we went back to the classroom, we were going to assume that our experience would mirror everybody’s experience of “It can’t be the same anymore. We have to evolve into teaching through this.” So we wanted to get it into as many hands as possible, as everybody makes that weird adjustment.

Rebecca: We always wrap up by asking: What’s next?

Elizabeth: I was exhausted by the time we sent it off, but now I’m pretty pumped about how it’s being received. It’s so cool doing stuff like this, because, again, we work three doors down from each other and we come back to this house. It’s been such a shared experience teaching this stuff and writing about this stuff to see it out in the world and teachers all over the country really enjoying it and starting to use it. It makes me want to dig out that second volume and get all those chapters we cut out and I think I’m ready. I’m almost ready.

Bill: I think that the first book we did together came out in 2016. I think it took a lot and then when we were done, it was like “Okay, now we never have to do that again.”

Elizabeth: Yeah.

Bill: And then it took about two years and I was like “Oh well maybe we have ideas and we’ll do another one and then I guess you’re coming around to that point, again. Because I was after we finished this one, I said “Okay now we never have to do this again.”

John: It sounds like you have a good start at a second volume. So you have some momentum going

Elizabeth: Yeah, we’re not out of troubles yet. I haven’t come to the end of the list.

Rebecca: Unfortunately, it doesn’t look like that list has a bottom. [LAUGHTER]

John: …a rising ocean of troubles.

Elizabeth: Indeed. Credit John with our next title. [LAUGHTER]

John: We really enjoyed reading your book and I’d love to see more of this coming out and thank you for joining us.

Elizabeth: Thank you for having us, this is really special

Bill: Yeah, thank you very much. I really appreciate it.

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

John: Editing assistance provided by Anna Croyle, Annalyn Smith, and Joshua Vega.

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213. Wicked Students

Much of the training that students receive in college involves working with well-defined problems that can be resolved using the tools and techniques of a specific discipline. In this episode, Paul Hanstedt joins us to discuss strategies that colleges can use to better prepare students to collaborate on the “wicked problems” they will face in the future.

Paul is the Director of the Houston H. Harte Center for Teaching and Learning at Washington and Lee University. He is the author of Creating Wicked Students: Designing Courses for a Complex World, General Education Essentials: A Guide for College Faculty, which is about to go into its second edition, and numerous publications related to general education and writing across the curriculum. He has worked with many colleges and universities in revising their general education requirements.

Shownotes

  • Hanstedt, P. (2018). Creating Wicked Students: Designing Courses for a Complex World. Stylus Publishing, LLC.
  • Hanstedt, P. (2012). General Education Essentials: A Guide for College Faculty. John Wiley & Sons.
  • Hanstedt, P. (2021). Helping Students Understand Our Codes: Designing Inclusive Open Curricula. AAC&U Liberal Education Blog. April 29.
  • Jessica Tinkenberg – twitter
  • Standards of Learning (SOL) – Virginia Department of Education
  • Warner, J. (2018). Why They Can’t Write: Killing the Five-Paragraph Essay and Other Necessities. JHU Press.
  • Blum, S. D., & Kohn, A. (2020). Ungrading: Why Rating Students Undermines Learning (and What to Do Instead). West Virginia University Press.
  • Hanstedt, P. (2020). Higher ed needs to redesign gen ed for the real world. Inside Higher Ed (Opinion). February 10.
  • Zull, J. E. (2002). The Art of Changing the Brain: Enriching the Practice of Teaching by Exploring the Biology of Learning. Stylus Publishing, LLC.
  • Kate McConnell
  • Textbook used at Plymouth State in a wicked problems seminar:  LeBlanc, C. (2019). Tackling Wicked Problems. Plymouth State University.
  • An article by the instructor on the course:  LeBlanc, C. (2019). What is “Tackling a Wicked Problem”? Desert of My Real Life. May 10.

Transcript

John: Much of the training that students receive in college involves working with well-defined problems that can be resolved using the tools and techniques of a specific discipline. In this episode, we examine strategies that colleges can use to better prepare students to collaborate on the “wicked problems” they will face in the future.

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John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners..

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Rebecca: Our guest today is Paul Hanstedt. Paul is the Director of the Houston H. Harte Center for Teaching and Learning at Washington and Lee University. He is the author of Creating Wicked Students: Designing Courses for a Complex World, General Education Essentials: A Guide for College Faculty, which is about to go into its second edition, and numerous publications related to general education and writing across the curriculum. He has worked with many colleges and universities in revising their general education requirements. Welcome, Paul.

Paul: Thank you for having me. I’m delighted to be here.

John: Today’s teas are… Paul, are you drinking tea?

Paul: I am drinking tea.

Rebecca: Yes, rejoice! [LAUGHTER]

Paul: I’m actually normally a coffee drinker, but I’m drinking tea. [LAUGHTER] I was part of the new educational developers for the POD organization and Jessica Tinklenberg sent out a care package afterwards. And in my care package was a Stash Tea Jasmine Blossom. I’d already had a 16 ounce cappuccino today, I thought I’d better keep it mellow [LAUGHTER] for later in the day.

Rebecca: Sounds nice and relaxing.

Paul: Yeah.

Rebecca: I have Yunnan Jig again. I think it’s becoming one of my new favorites. I don’t have my Golden Monkey around, so I’m going to have to drink something different. But it is also a golden-tipped tea.

John: I’m drinking a peppermint spearmint blend today… taking it easy on the caffeine.

Rebecca: I don’t know why, John, it’s halfway through the semester. What is wrong with you? [LAUGHTER]

John: I need some sleep, it’s been a stressful semester. We’ve invited you here to talk about a couple of things. We saw an article that you posted on April 29 on the AAC&U blog on “Helping Students Understand Our Codes: Designing Open Curriculum.” But we also wanted to talk to you about Creating Wicked Students. When that book came out, we both looked at it and read through it. But we were at a really early stage in the podcast, so we weren’t quite ready to ask people that we didn’t know who were already on our campus or that we were comfortable inviting because they knew of us already. And that’s long been on our list of topics that we wanted to discuss. So maybe we can start with Creating Wicked Students. What is a “wicked student”?

Paul: Good question. Maybe I should define a wicked problem first. A wicked problem originally came out of city planning. And then it was adopted by engineers because they looked at it and they said, “This is exactly what we’re dealing with all the time.” A “wicked problem” is a problem where the dynamics are in flux, they’re shifting. What the problem looks like on Tuesday and what the problem looks like a week from Thursday can be completely different. Oftentimes, the data is incomplete. Oftentimes, previous solutions don’t apply. Very often, wicked problems are problems that must be solved, you can’t let it sit. There’s oftentimes contention about how to solve it, how to fix it. And almost always—and this is where the gen-ed person in me gets all excited—the solutions for a wicked problem are going to require drawing from a bunch of different fields. So the best example, and it’s a horrible example, but everyone will understand it immediately, is COVID. COVID is the perfect, horrible, wicked problem. The dynamics have been changing constantly. Even now, we’re still waiting to get around the bend and say, “Oh, okay now we’ve arrived.” If it were purely a science problem we’d be in great shape because we would have been done early this summer. But there’s politics in play, there’s economics in play, there’s culture in play, there’s religion in play. There’s messaging and communication and images and memes and social media and technology. All of these things are creating a dynamic quality to COVID that makes resolving it very, very difficult. And, of course, we must resolve it. So that’s a wicked problem. A wicked student is a person who can solve that problem [LAUGHTER] when they graduate from college. But in engineering, what they said when they saw wicked problems is, “Our students need wicked competencies, because they’re going to face, once they leave university, they’re going to face these wicked problems in the field.” So much of what we do in education is tame, static, the answer is at the back of the book, there’s clarity. So a wicked student is a student who can move beyond simple answers, move beyond solving problems where they know the answer because they’ve been told the answer, or they know the answer because it’s at the back of the book, or they know the answer because they apply an algorithm and arrive at a solution that’s clear. A wicked student is a student who can deal with uncertainty, who can struggle, who can ask good questions, who can draw from different fields, who can collaborate well, and who can, when they fail, pause, step back, deliberate, reconsider, and try again. I have a colleague in biochemistry, Kyle Friend, who talks about what he wants his students to finally know is that he gets it wrong 70% of the time, and that’s normal. For so many of our students, getting it wrong is bad, it’s failure. And, frankly, that’s our fault because we create that dynamic.

John: Would you say that most curricula is well designed to create wicked students who are able to handle these problems that are not so well defined, that cross disciplinary boundaries?

Paul: No. [LAUGHTER]

Rebecca: The end. [LAUGHTER]

Paul: Yeah. So many of the systems that we’ve put in place—in Virginia, it’s the Standards of Learning tests—they ask for certainty and clarity. I’m running a writing pedagogy seminar on my campus right now and using John Warner’s wonderful book Why They Can’t Write. And he makes a point that the five-paragraph theme, which for those of us with composition and rhetoric backgrounds, is the root of all evil. He says, “Actually no, it’s just the tip of the iceberg. It’s the symptom of the larger problem.” And the larger problem is our desire to mass produce education, to make education easy, to make our grading easy, to make learning easy so students can feel like they’ve mastered it, because they’ve got the five facts, or the 10 facts, or the 11 dates, or the four algorithms that they need to understand in order to do well in the class. So no, I think so much of what we do is tame.

Rebecca: So if we’re saying, “Yes, please,” to these wicked students, what do we need to do in our classrooms? What can we, as faculty, implement in our course structures?

Paul: Yeah, how long you got? [LAUGHTER] So…

Rebecca: I have all day, if you’ve got all the answers!

John: And there’s a good book on that, too, that people can refer to.

Paul: There is a good book on that, yeah. So any number of things. One is finding ways to bring uncertainty, lack of clarity, into the rhythm of the classes that we teach. Years ago, I was running a workshop and a gentleman named Dan Clark who was then at Western Oregon University, he’s not there anymore, and I forget the institution he’s at. But he talked about Monday morning riddles. You know, you walk in, and whatever field you’re in—whether it be psychology, or accounting, or politics—give a problem and put students in groups and have them not come up with one solution but come up with three solutions, three ways to approach it. And ask them to be able to articulate why. And then put them all on the board and discuss them. And the point is not: there is one answer, and there’s one way to get to that answer. And oftentimes there is, let’s recognize that. But learn to play, learn to ideate, learn to work with multiple paths, because sometimes the first path you take isn’t going to work. And I should say, really quickly, I’m always aware that there are people in the room in various fields, whether it be French or chemistry, where they’re saying, “Well, there are facts, and they need to know the facts.” Yes, it’s not about knowing the facts, it’s about whether or not 100% of our time in the class is about content delivery and content reiteration, or if we create space in there for application of that content, and sometimes application of that content and then discussion about that application, where clarity and certainty isn’t necessarily achieved because that’s not the point. So it can be in our daily practices, we can create exam questions like that. I can, in a literature class, give students a poem and say, “We’ve been studying the Romantic poets, which one of the Romantic poets wrote this poem?” The fact that they’ve never seen the poem isn’t the point. Actually, I might choose to include a poem from a poet they’ve never read. In fact, I might include a poem from a poet who’s not even a Romantic. Thing is, can they analyze? Can they think? Can they explore? Are they being deliberate about their exploration? And what I’m grading them on is not their ability to get to the answer, it’s their ability to travel to make that journey. I could keep going if you want me to. [LAUGHTER] We can talk about paper assignments, we can talk about text selection, we can talk about the goals we create for a course. When do our goals move beyond content delivery? When do our goals move beyond application? When do our goals move into our ideals? I mean, I didn’t go to grad school and then take a job where I was diving underwater for nine months a year in order to just make sure that students could identify passages from Dickens that we’d already discussed. There’s more to it than that.

Rebecca: One of the things that I really love about Wicked Students is, it’s a value system that we want students to embody. And you’ve talked about one way of getting at that and offering space for these messier problems or the journey. What are some other ways within the structure—thinking about syllabus, learning outcomes, assignment design—that might continue to embody those values? It’s one thing to say, like, “We want to do that.” But what does it look like when we’re actually doing it?

Paul: Right. Well one of the things, and everybody’s doing it these days but why not, here’s my nod to Susan Blum [LAUGHTER] and her book Ungrading. One of the things, if we’re going to have this uncertainty, if we’re going to ask students to take intellectual risks, if we’re going to ask students to not freak out when they don’t arrive at the perfect answer, we need to be sure that in our syllabus, and in the day-to-day work of our course, there are plenty of opportunities where the grade is not of consequence, where they are not hurt by the ability to get it wrong. So I talk about ungraded work that happens in the class, I talk about minimally graded work that might happen outside of the class, proportionally graded work where the first time they do it, it’s only worth 2%, and the last time they do it, it’s worth 20%. But they’ve progressed and they’ve gotten feedback. So that would be another one of the ways, even in things like large lectures, the pause… you’re 20 minutes in, you’ve been delivering content to 270 students, and now you pause. And maybe you use clickers, maybe you use PollEverywhere. Maybe you simply put that question up on the screen and say, “So how might this apply here? What do we think? What are the ways to approach it? This is considered a difficult problem, how would you deal with it?” Maybe you simply say to them, “Pair up with the person next to you or jot some notes, think-pair-share, with the person next to you.” And then you just do a little bit of pointing to the room, “You up there in the red sweater, let me know what you’re hearing. Keep in mind that we’re not looking for the perfect answer, we’re looking for thoughtful answers.” So those would be two ways. There’s a lot of other ways. I mean, I like the idea of co-writing our goals with our students. And letting them know upfront that, with this class, it is not about static information, it’s about construction of knowledge, construction of ideas. The goal here finally is, not just for me to tell you what I know or what other people think, but for all of us to approach this material, whether it’s in literature, or in chemistry, so that we take the thinking just a little bit further, or maybe a lot further.

John: How can we sell this to our students, especially our freshmen students who come in from a curriculum that’s very structured, that’s very well defined by disciplinary boundaries, and so forth, and where all the problems have nice, neat, easy solutions?

Paul: And oftentimes, they’ve gotten into university because they’ve been really good at playing that traditional game, right? And here we are changing the rules. [LAUGHTER] Well, part of it is you need to create spaces. You can’t just give them a big assignment at the end of the semester that’s wicked, or a test question that’s wicked, without creating those spaces for them to experiment, fail, and get used to it. But what I like to, frankly, do is walk into class on the very first day, and sometimes… I like to be very dramatic… and I don’t even give my name. [LAUGHTER] I just put that painting up on the screen, and I ask that question that can’t necessarily be answered perfectly, and then I ask them to write. I was at a workshop a couple years ago at a college up in Maryland, where a meteorology professor talked about on the very first day, he hands his students a meteorology map. He says, “Tell me what’s going to happen next? What’s the weather going to be like?” And he goes, “They get it wrong 97% of the time, but that’s not the point. The point is for them to work with it and play with it. And then as the semester goes along, you can periodically hand that back to them, and they can see themselves making progress.” So I think the first step is to begin. So often we try to just say, “If I just repeat it, then they’ll get it.” It’s hard to use words to combat 18 years of experience and 13 years of educational experience. We need to create alternative experiences where they live, where they see it, where they understand.

Rebecca: I know one of the things that we emphasize in design is process over product, often. We have some students who can make a fantastic product, but they do no process.

Paul: Mm-hmm.

Rebecca: And so it always ends up being a really long conversation about, “Well, what was your journey here? Why are you doing that? How does that meet the creative brief? Or how does that meet the problem? How does that solve the problem?”

Paul: Right.

Rebecca: It just looks good… it doesn’t mean that it does anything. So I think we’re always working on ways to emphasize that process piece more, because it tends to get overlooked. It’s like, here’s the beginning, here’s the end, but that muddy, messy middle part—which is the most important part, especially to develop wicked students—is often overlooked.

Paul: I really do like multiplicity ideation, multiple iterations. And maybe it just happens in the planning stage where you say, “Rather than just going into the task…” because there’s very few fields where you just jump into the task… “come up with plan, give me three different plans, three different ways to approach this, three different ways we might design this, three different ways we might interpret this poem, three different ways that we might design this experiment, three different ways that we might think about how to approach culture in rural Germany, three different ways about how to solve this medical problem.”

Rebecca: So three is really important, Paul? [LAUGHTER]

Paul: Three, yeah. [LAUGHTER] I guess I’m sort of focusing on three. Well, I mean, there is a certain sweetness to three. Five is way too many oftentimes, and two is probably not enough. So yeah, I don’t know why I got on three. [LAUGHTER] But thank you for teasing me about that, I appreciate that actually. [LAUGHTER]

John: And as you move through the course, you also suggest that the degree of complexity should be adjusted from the beginning to the end of the term. Could you talk about some ways in which you might do that in a given class?

Paul: Sure, yeah. So the classic example, and I use it all the time, comes from my colleague, Chris Connors, who’s in geology here at W&L. And he talks about how early in the geology course, they’ll provide a rock sample to students. And they’re asking for, in a simplified form, recommendations about drilling or mining. And in the early data sets, there will be one or two pretty clear paths, and a minimum of noise, being data that is meaningless or simply distracting. And if the student’s been paying attention in those early data sets, they should be able to get it, they should be fine. Later data sets, middle data sets, they’re more complex, more noise, and a multiplicity of reasonable answers. Some of which are going to be more self evident than others, and some of which need to be constructed. But the students, if they’ve been growing, they should be okay. And part of what they need to do is not just say, “This is the recommendation I’m giving,” but, “Here’s the why this recommendation, rather than these recommendations.” Latter data sets are just wide open, lots of noise. And the paths of recommendations, the ideas, the thinking, the conclusions that are being drawn, really have to be constructed almost from scratch by the students individually. And so that’s one example of how progression could occur. Also worth noting that you can increase the degree of difficulty by the level of interaction that you have with students: the amount of coaching that you offer, the number of tips or hints that you provide, how much you’re walking around the room, the degree to which you’re having them collaborate versus doing it individually. What I love about the geoscience example, too, is that in many ways it’s, again, as someone who works in literature, that’s what we do in a literature classroom. When I’m teaching Victorian literature, I begin with a relatively simple Victorian text. And then by the end of it, I’m handing them Eliot, which is millions of words, and a lot of noise. And they’re having to build these maps, construct these meanings. And I’ll just point out that construction of meaning, that production component where the student is taking it just a step further, they’re not handing to me a reading of Middlemarch that they’ve read somewhere else. They are building a path, they are collecting the data, they are doing that work. And finally, that’s what we want. If we’re going to graduate these students into this complex, messy, messed-up world, we had better have people who can build that path thoughtfully and deliberately themselves. Otherwise, we end up with a situation where some large portion of our nation might be being misled by other people, hypothetically.

Rebecca: Definitely hypothetically.

Paul: Yes.

John: One of the barriers though, I think, is that our classes and majors and programs tend to be structured very much within very narrow disciplinary boundaries. Would it help if, perhaps, we had more interdisciplinary courses, and activities, and seminar courses, in most colleges?

Paul: Yes. And I don’t want to take us down a rabbit hole unless you want to go with me [LAUGHTER] of general education, and over the last 40 years, the movement has been away from distributional models that say, “Two of math and science and two of social sciences and two of arts and humanities.” Distributions still exists, but the movement has been towards more integration, more blending, more of a recognition that it’s not about what content we’re delivering, but how that content connects to other content. How, when I teach a class on artistic and literary responses to science and technology, I’ll have a student reading Coleridge’s Eolian Harp and giving me an analysis that ties it to string theory in physics. How do we make connections? How do things blend? So, sometimes, yes, majors need to do what majors need to do, and I want to come back to that in just a moment. But gen ed can do a better job of just replicating what majors are doing. Gen ed, it shouldn’t be just about exposure, it should be about synthesis, it should be about reflection, it should be about building something, making connections. And gen ed is going a step further and really looking at the way high-impact practices, for instance, rather than having models that are driven by distribution, they can be driven by high-impact practices: e-portfolios, which is about synthesis, study abroad, internships, undergraduate research, first-year experiences, senior capstones, all of these things that are synthetic. They’re asking students to make these connections. They also push students towards agency, towards really doing the work themselves. A student abroad, one of the reasons that’s a high-impact practice is because from dawn to dusk, they have to cope. Just leaving their dorm room, leaving their dorm, is a complex act. Getting lunch is a difficult, challenging thing where they have to assume agency and do it. So right now, though, I just also want to step back and talk about majors because I referenced that earlier. Let’s face it, increasingly, majors are becoming interdisciplinary. They’re either doing it by building interdisciplinary majors—biochem, gender studies, environmental studies—but even within majors, they’re recognizing the ways that they need to bring things into play. I mean, psychology has shifted from being a social science to more of a hard science, because it’s bringing neuroscience into play. Again, there’s this idea that the world is a messy place. The academy, we’ve got our little hallways and our little cells and our little silos and our little blocks that we built, those are very convenient for us. They’re not necessarily helpful for the students, there’s some convenience and some value to it for the students. But if that’s all they experience, and if that’s all they see, and if we allow ourselves to fall into that, I don’t know that it helps.

Rebecca: So one of the things that often is a hard sell to students is general education.

Paul: Yeah, [LAUGHTER] I’ve noticed that!

Rebecca: It’s advising time around here, so helping students identify things outside of their major that maybe they might be interested in exploring or might be useful to them in these wicked problems as they leave the institution and go into the profession. What’s some advice that you might have in making that sell towards general education? Is part of the issue the way our general education is structured, so it’s not a good sell? Or is it partly just communication?

Paul: Yeah I’ll deal with the communication question first. It is definitely communication, we spend a lot of time on the “what,” and very, very, very little time on the “why.” I mean, in so many places, if it’s not literally a box check, it’ll have a brief description of the humanities, and then it’ll be on to just a list of courses. And frankly, I would say that if you’ve got a particular learning outcome or goal for general education that you want students to meet, and you’re trying to impress them with how important this idea, this value, this goal is, and then you’ve got 700 courses that can fulfill that requirement. I’m sorry, that’s a mixed message because it basically says, “This goal is incredibly important, so important that anything can fulfill it.” And again, oftentimes what’s happening there is the system is set up to please the department or the anxieties that departments might have or to get butts in the seat. So figuring out how to better communicate that “why,” both on the front end and in advising. We have ready answers for why students should take particular courses in our field. Do we have ready answers for why a poet should take a mathematics course? For why a student in sociology should study dance or yoga? We need to work on that. There is nothing wrong with talking to your colleagues and coming up with some answers so that when students come into play, you can sell it convincingly. The other question about the structure, I definitely think that that’s a factor. If we’re selling them isolated little building blocks, it communicates to them what matters and what doesn’t matter, why it’s happening, why it’s not happening. You know, they get distribution in high school, and call me naive or idealistic, but I think even the most cynical, jaded, least-engaged student in the world comes to college and wants something different. They want it to feel like a challenge, that they’re moving up, that they’re going somewhere else, this is something more. And if we don’t give them that, then they come away with that idea that college is just a transactional thing. That’s a failure.

John: I think this brings us quite naturally to your blog post on open gen ed requirements. Could you tell us a little bit about the concerns you raised about having a completely open or very open gen ed curriculum?

Paul: Sure, full disclosure—and that blog was edited to fit a certain word count, this full disclosure was in the original version—my son goes to an institution with an open curriculum. I actually think… and I’m not going to name the institution, I’m tempted but I’m not going to… I actually think this institution does an extraordinarily good job of advising. So that students, no matter what they’re studying, are pushed and encouraged to go into and take courses in different fields. So it can work really well. A couple of weeks ago, my daughter and I were visiting colleges, she was someplace where the guy ended the tour by saying he was there to study economics, he said, “If you told me a year ago, I’d be taking two classes in classics and really enjoying them, I would have laughed in your face.” That’s a win, that’s a well-done job. So open curriculums can work and I want to be careful not to just dismiss them completely. Part of the issue with them, on the faculty side of things, I think, it’s a missed opportunity because it means that faculty from different disciplines in different departments don’t need to be in conversation with each other. I think that’s a loss. And that’s unfortunate, because the more we talk to each other, the better our teaching all-around is going to be. But really, for me, the major concern has to do with students. Not all students come into college recognizing the value of that liberal arts component, that liberal arts dimension that is so much a part of the American educational system and has been almost from the start. My son grew up in a household where we went to Hong Kong for a year to help them revise their university curriculum from a three-year system with just a major to a four-year system that included liberal arts and general education. That’s been written into his DNA, written into his family history. We talk about stuff like this at the dinner table because I’m such a geek. He has an advantage because he walks in and even if he is really interested in studying physics, he knows that there’s a value to taking German courses and philosophy courses and courses in art history. So for him, in an open curriculum, there are not going to be any signposts. As bad as a really highly-structured curriculum might be, there are a lot of signposts, “This matters, this matters, you need to do this, you need to do this.” In an open curriculum with no signposts, the student who has that level of knowledge, that insider knowledge, they’re going to be okay. The student who walks into that setting, for whatever reason, without that knowledge, maybe it’s because they’re from an immigrant family that isn’t familiar with a tradition of the liberal arts, that phrase doesn’t even necessarily mean anything to them. Maybe they’re from a first-generation family. A young woman that I know actually came from a family where her parents had both gone to college, but they were running a business, and that was really their focus, a nd so this idea of the liberal arts and the value of liberal arts just wasn’t part of the conversation that they had. Perhaps it’s because students come from a historically or structurally marginalized background, I don’t know. And of course, we want to be careful about essentializing about any groups. But the fact of the matter is, if we have an open curriculum, and we don’t have some guardrails in place, we’re not paying attention, it can be inequitable. Certain students are going to benefit powerfully, other students are not going to benefit as much. That’s wrong. We’re educational systems, we’re educational institutions, our goal is to progress everybody forward, not just to allow the privileged to continue to be privileged, and the less-privileged to continue to be less privileged.

John: A lot of first-gen students come in with a very specific career goal and a very narrow definition of what courses they think are going to be relevant for that, not recognizing the wicked nature of some of the problems they’ll be facing or the world in which they’ll be living in a few years. How can we build a system that would correct for that if there is going to be a more open curriculum?

Paul: Yeah, well, I’ve already mentioned advising. So part of it is we need to have, as an institution, and as instructors and colleagues, a language of practice, of shared practice, shared understanding, shared values, that we communicate to the students. And one would hope that that happens not just in the advising session, because that’s really kind of too late, but in everything—from the initial literature the student received, to the alums and the alumni stories that we tell in the alumni magazine or the people that we bring to campus to have conversations with our students, the internships we set up with alums, and all of those kinds of things. So that’s one thing, advising, but also advising writ large. I also think we need to create some spaces where reflection and integration is going on. So maybe it’s a completely open curriculum, but maybe in order to sign up for your classes next semester, or maybe in order to complete your work as a sophomore, or as a junior, or you do your senior thesis, you have to have a reflective component that kind of puts some of the pieces together, that does that sort of integration, that synthesis. Students, they’re so busy, and they’re doing so many things. Sometimes we can reflect, but oftentimes we’re just doing. And so where do we build those moments to make sense? James Zull in The Art of Changing the Brain talks about how there are educational experiences, and they’re really just data until the students integrate it and reflect on it. And at that point, they move from data to knowledge, meaningful knowledge. So where do we create those spaces to make meaning out of the experiences that they’re having? Kate McConnell, AAC&U, says, “Assess and then disaggregate your data.” So those are three things you can do: advising, reflection, assessment and disaggregation. Finally, when I talked about this in the essay, and this is one of my favourite metaphors, my colleague, Rich Grant—who’s a physicist at Roanoke College and he’s actually now the acting Dean of the college—he talks about how students come to college with all these experiences, some personal, some educational, some social, some related to social media, and they’ve got this box of puzzle pieces. And again, on some level, they want meaning, they want purpose, they want to know how all these pieces fit together. If all we’re doing in college is just dumping more puzzle pieces into the box, I don’t think that’s success. Some students will thrive with that, other students will not. If our goal is to make sure that everybody thrives, what can we do that’s deliberate and thoughtful?

Rebecca: I was reflecting a little bit on what you asked, John, and then also the way that you’ve been talking about gen ed, and wicked problems, Paul, and I was thinking: I was a first-gen student who didn’t give a crap about gen ed. I remember. I had a couple things I was interested in, so I curated in a way that followed my interests, but I really didn’t see a lot of value in it until later on, when I had an opportunity, really, to work on a messy problem, to work on a wicked problem. And that was in a class that was cross-listed between geography and architecture…

Paul: There you go.

Rebecca: …and worked with community organizations. And then all of a sudden, I was like, “Oh, I need to learn all of these things.” Like then I had like a to-do list of things I needed to learn.

Paul: Yeah, and so they did a great job there of bringing the messiness of life into the classroom. I’ve got a friend who’s an architect, and a very good one, and every time he moves up the ladder in his organization, the problems get messier and messier and messier. And almost from the second stage, he wasn’t prepared for it. So how do we bring that messiness into the classroom, into the academy, into the curriculum? That’s a great example, I love that.

Rebecca: It’s making me think, like, having a really messy problem really early in a college education would be really important to getting students on board with the idea that you need to learn a lot of things…

Paul: Mm-hmm. [LAUGHTER]

Rebecca: …to have a lot of different kinds of experiences.

Paul: And there are increasingly places that are doing that. I believe Plymouth State is. In the first year, they’ve got a seminar that deals with a messy problem. In the Netherlands, almost all of the university colleges, the small liberal arts colleges and the larger universities, have problem-based and project-based curricula for gen ed, where students are taking these things on from the beginning.

Rebecca: That’s interesting, too, because that means a gen ed class has been designed as a gen ed class from the start, and not necessarily a major class that slots into a category.

Paul: Yeah. In gen ed reform, really, one of the stickiest questions is, “How do we determine what counts as a gen ed class or not?” And in some institutions, if it’s a gen ed class, it has a gen ed prefix and designator, and it is a gen ed class and nothing but. And, on the other extreme is, “Well, anything can count as gen ed.” And then, in between, you’ve got models that have core courses and distribution courses. And the core courses are gen ed specific, regardless… And the line that I constantly give to gen ed committees as they’re doing revisions is, “If you’ve got gen ed goals, you have structure, an apparatus, a process, a protocol in your course approval that honors those goals, unapologetically.” And that’s hard, because you’ve got departments pressuring you. But if we’re going to do it, we have to do it, we can’t just give it lip service and let whatever count.

John: Early in my career at Oswego, I spent one semester serving on our faculty assembly when we were discussing putting together the final stages of a gen ed curriculum. And much of the discussion was basically departments being very worried about losing FTEs, losing lines, and so forth. How can we get past that in these discussions?

Paul: Yeah. One of the things is, in the design process, and in the communication process, about whatever new gen ed models you’re bringing forward for conversation, you have to foreground that there are generally going to be multiple paths into the curriculum. So in the distribution model, well the history department has their own, that’s great because it’s clear, and it’s simple, and there’s assurance, and every department has their own, so everybody’s happy. If you’re going to make an integrative model that’s going to counter that, you need to show the history department that, look, in this model you have your one course. In this model, you can enter it the first year, which is really going to appeal to some people who prefer working with first-year students. You can enter at the capstone level, the senior or junior year, which is really going to appeal to some people who enjoy doing that. Or there’s these interdisciplinary courses over here, which is going to appeal to some faculty who enjoy doing that. Or there’s these hobbyhorse courses over here, that might really be interesting for people who have never been able to teach the bizarre, esoteric topic of their dissertation in a gen ed course, but now you can. And the beauty of that last one, in particular, my colleague, Hedley Freake who is retired from the University of Connecticut, he’s a chemist and he says, “If you give me an option between teaching Chem 101 yet again, or teaching gender and nutrition in developing nations, I’m going to take that latter course all the time, because it’s more engaging to me, it’s more engaging to students. And this is shocking, but the more engaged students are, the happier they are, and the happier I am.” But you have to really be deliberate about foregrounding those multiple entries and the benefits of those multiple paths. Again, it’s the simplicity of the algorithm, and all the experience we have with that safe, reassuring algorithm versus, “Oh, this is new, and it’s different.” And how do we clarify that idea with more than just words? We just had this conversation on my campus yesterday.

Rebecca: Sounds like a wicked problem to me.

Paul: It is, education is a wicked problem! [LAUGHTER] And it’s terrible, right? Because I was thinking, it’s not because education’s the solution. But clearly, we’ve got podcasts, we’ve got conferences, we’ve got discussions. It’s a problem, it’s a challenge, it’s fluid, it’s dynamic. It’s changing constantly, the opportunities, the challenges, it’s all… Gosh, you teach your 9 o’clock class and it goes perfectly, you teach the same thing at 11 o’clock and it’s a disaster. I mean, you know… [LAUGHTER] Why? Because students are wicked. [LAUGHTER] There’s a chemistry there that we can’t control, a dynamic that we have to work with. I love that, and this is it. I mean, wicked problems are engaging. They engage us emotionally, intellectually, socially. They’re exciting, the brain reacts to them, we like puzzles. The part of the brain that wants to solve, that appeals. And I do think that that, again, if we’re thinking about changing the way students think about education. If education is static—you hand me this and I hand it back—that’s disengaging. And a certain number of our students are not going to see the value of that. If, on the other hand, we say, “Here’s a problem, can you solve it?” That’s powerful.

Rebecca: And it’s fun.

Paul: It’s fun.

John: For them and for us.

Paul: Yes.

Rebecca: Dare I say education is fun? [LAUGHTER]

Paul: Wickedly so. [LAUGHTER]

Rebecca: So we always wrap up by asking the big, huge question, “What’s next?”

Paul: What’s next? I think we’re all still recovering. I mean, of course we are. But even those of us who haven’t been ill, the brain, our sort of cognitive power, is still depleted. So naps, naps are next. I’m very excited. I mean, I just got the contract for the revision of the General Education Essentials book last week. And I’m just delighted to be able to take that on because it came out in 2012, I wrote it in 2011, and in those 11 years my thinking has really evolved. And so I’m looking forward to seeing where that goes. I am always with the wicked pedagogies and the wicked problems thinking about, when I do workshops or something, I’m always collecting or trying to collect the examples that people use. So I kind of think, ‘Where can I go with that? Is there another way to approach this? Are there different modes of communicating that can be brought into play?’ I don’t know. So recovery and exploration and maybe trying to find some of the joy that was threatened, if not, depleted.

Rebecca: Yes. More joy, please. [LAUGHTER]

Paul: Yes please. And chocolate.

Rebecca: Yeah. It’s a good side.

Paul: It is, yeah.

Rebecca: Well thanks so much, Paul. We really enjoyed having this conversation and you always bring great ideas to the table.

Paul: Well, thank you. I very much enjoyed chatting with you.

John: We’re really happy that you’ve joined us.

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer. Editing assistance provided by Anna Croyle.

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176. Critical Thinking

“I want my students to think more critically” is a familiar statement in higher education, especially when we mix in conspiracy theories, pseudoscience and fake news. In this episode, Dr. Linda Nilson joins us to discuss practical techniques faculty can use to help students develop the skills necessary to become critical thinkers. Now Director Emeritus, Linda was the founding director of the Office of Teaching Effectiveness and Innovation at Clemson University. She is the author of Infusing Critical Thinking Into Your Course: A Concrete, Practical Guide as well as many other superb books, book chapters, and articles on teaching and learning.

Show Notes

Transcript

John: “I want my students to think more critically” is a familiar statement in higher education, especially in a social media environment filled with conspiracy theories, pseudoscience, and fake news. In this episode, we discuss practical techniques that faculty can use to help students develop the skills necessary to become critical thinkers.

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John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer.

Rebecca: Together, we run the Center for Excellence in Learning and Teaching at the State University of New York at Oswego.

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John: Our guest today is Dr. Linda Nielson. Now Director Emeritus, Linda was the Founding Director of the Office of Teaching Effectiveness and Innovation at Clemson University. She is the author of Infusing Critical Thinking into your Course: a Concrete, Practical Guide, as well as many other superb books, book chapters and articles on teaching and learning. Welcome back, Linda.

Linda: Thank you very much for having me back, John.

Rebecca: Today’s teas are: …Linda, are you drinking tea?

Linda: I certainly am. And this is Twinings Berry, multiple berries.

Rebecca: Oh, yum.

Linda: Yeah. It’s delish. And I’m so glad you’ve helped to get me back into tea. [LAUGHTER]

Rebecca: As everybody should be,

Linda: Yes, yes, yes. It’s a wonderful thing.

John: I had some of the Twinings mixed berries early today. But I’ve got a chocolate mint black tea, which is really good.

Linda: Ooh, chocolate.

Rebecca: Chocolate anytime of day is excellent.

Linda: Yeah, really.

Rebecca: It’s an important food group. [LAUGHTER] Just like tea. I’m drinking that palm court blend that I have recently started making pots of. It’s pretty decent.

Linda: Great.

John: We just saw a note that you have this forthcoming book on critical thinking. What motivated you to write this book, now that everyone has this universal agreement on facts and reasoning and logic…

Linda: Yeah. Oh, yeah.

John: …and we don’t have a lot of disputes on these things anymore? [LAUGHTER}

Linda: Ha hah… Ah, yes. Actually, politics had nothing to do with it, if you can believe that. Originally, I got interested in critical thinking in the 90s. I decided to give a talk on it for some conference. And I got into the literature. And I said, “Okay, as soon as I get this talk over with, I am never, ever, ever going to do anything having to do with critical thinking, again, because the literature, it’s just a siloed mess.” So anyway, I just put that away. Well, then I guess it was something like eight years ago or so, Clemson University, in its infinite wisdom, decided to select critical thinking for its QEP, its Quality Enhancement Plan. And I thought, “Oh, no, do you know what you’re doing? Do you have any idea how difficult this is going to be?” And of course, I figured, like, I’m going to be doing workshops, so I got to get back into this literature. And I realized what I had to do was synthesize it for the faculty, because why should I inflict a literature’s flaws and warts on them. So that’s what I decided to do. Well, then, as it turned out, Clemson wasn’t the only university picking critical thinking for a QEP, and so I started getting invitations to do workshops, so I got on the road, and that’s always fun to do. I was back into it, but trying to make it as practical and as easy to implement for faculty as possible. So that was my goal, is always to make the faculty member’s job easier. So, I was comfortable with that. Well, a couple of years ago, David Brightman from Stylus contacted me, asking me to write a book on critical thinking. And I thought, “Well, I’m kind of enjoying being semi-lazy and just traveling around, oh, what fun.” And then I thought, “Well, look, I don’t know about this. But let me just start outlining the book and see how it feels.” Well, it felt really good. I was amazed. [LAUGHTER] And I thought, “Okay, lazy is not so interesting to me anymore. I’m going to write this book.” Well, he was happy. I was happy. And so I immediately started writing it, and because I had these workshops to work off of… updated by reading of the literature, of course… but other than that, it was probably the easiest book I’ve ever written. And so, this is fun, this is neat, this is great. And so I finished it really very quickly. And I was glad to do it. I finished it in four months or so… four to five months, the whole….

Rebecca: Wow..

Linda: Yeah, I know. Well, I was a house afire and I had nothing better to do. [LAUGHTER] So anyway, that’s how I was inspired to do it. It was really David Brightman ‘s idea. And if he was excited about it, that kind of got me excited about it. And I knew the need was out there. I knew the need because there were still universities crazy enough to adapt critical thinking as a QEP. I had also acquired some friends in the critical thinking community by then and so “Okay, this is fine. This is great. I’m going to do this.” And so I did it. And so now it’s due out March, maybe April, because you never know about these things. So it’s really happened. [LAUGHTER]

Rebecca: I found that a lot of faculty really believe in the idea of critical thinking, but have no idea how to define it or explain it to students.

Linda: Yes. And that’s a perfectly reasonable reaction for them to have, because of the massive literature out there. And it’s just the idea of critical thinking, it’s such an abstract, squishy, ephemeral idea. And we’re like, “What is it?” …and of course all faculty think they’re teaching it, right? But they’re not ,unless you make critical thinking, an outcome, a specific outcome that makes sense in your course. And you tell your students about it, and you call it what it is, that you’re not teaching critical thinking. It’s not going to happen by osmosis. It’s not going to happen by happy accident. Critical Thinking just doesn’t do that, it has to be a very, very conscious effort. And there’s a lot of literature to back this up.

Rebecca: So what is it? [LAUGHTER]

Linda: Oh, that’s a good follow up question. Well, I’m not going to go through the litany of definitions that you can find out there in the literature. But what I was able to glean from that literature is this: it’s interpretation, analysis, and/or evaluation, for the purpose of making some sort of decision or solving some sort of problem. And that’s it. But you could get definitions out there that go on for a couple of paragraphs, you can get definitions that seem to change color from one chapter to the next. I mean, they’re all there. And I just found it very confusing myself. But again, it was all about synthesis to me… all about synthesis, taking the best from these different silos, these different frameworks, and try to put them together into something that’s easiest, into a pocket definition: interpretation, analysis, evaluation. Now, you can put that in your pocket. And so can students.

Rebecca: I’m sold. [LAUGHTER]

Linda: Alright. That’s wonderful. That’s wonderful.

John: I remember when we introduced a critical thinking Gen Ed requirement here at Oswego, that everyone agreed that that was something that was desperately needed. It’s just everybody had a different idea of what it was. [LAUGHTER] And so eventually, it became infused within the disciplines. But I still think that that discussion of what exactly it is was never really resolved. It was kind of a way of sublimating that whole discussion and debate. So is critical thinking the same across disciplines? Or is it really going to be different depending on your disciplinary context or lens?

Linda: Okay, well, when you’re talking about interpretation, analysis, evaluation, yeah, that goes across the disciplines. But that’s not of much help to faculty. And so I put it in the disciplines, or I should say, in disciplinary clusters, because let’s face it, chemistry shares a lot with biology, right? …just in terms of general approach to observation, its approach to testing, just the general scientific thinking. And the humanities, there are a lot in common. And by the way, sometimes the social sciences pretend to be humanities, when you’re talking about the theories and things like that. Now, the social sciences, I look at them as sciences. So I put them in that scientific cluster. And then they’re the arts. Well, they’re off somewhere else entirely. They’ve got all….

Rebecca: Hey! [LAUGHTER]

Linda: Ah… oh, I’m sorry. You’re in it. But the arts are in a beautiful place. And they’re far more beautiful than the other disciplines. And then there are the, what I call the Applied Sciences, they’re different still. Oh yes, they share some overlap with the sciences. But so what I do is, there’s one chapter where I talk all about critical thinking outcomes by these disciplinary clusters. And now I have a list of different outcomes for each cluster. So take your pick, add more, but it’ll sound familiar to faculty. It’s using their vocabulary, it’s addressing their concerns, the sort of things that they strive to teach, the sort of things that they want their students to be able to do. And so I like to put it in the, at least, disciplinary clusters. Now it’s still you know, yes, you have to bring it down to your particular discipline, and then your particular course. But other than that, there are all kinds of tremendous overlap. But it’s such a different context. Sometimes you’re not even using the same verbs, and you’re certainly not using the same direct objects. I can assure you of that.

Rebecca: Why do faculty think it’s so hard to teach?

Linda: Oh, well, they’ve sure got good reasons. And I have a whole chapter on 10 reasons why teaching critical thinking is so challenging, and it’s got all kinds of reasons. First, there’s the literature, okay, that’s reason zero, okay. And so, I’m sort of, in a sense, telling faculty “Don’t read the literature, just don’t worry about that, or pick one and have fun” … whatever, but that’s not going to help you a lot. And that’s what’s different about my book, that mine’s, again, practical, concrete… here’s what you do… connect the dots. But reason number one is critical thinking about certain kinds of thinking, like that definition I gave you, but also a certain kind of subject matter. And there are courses out there that don’t have that subject matter. There has to be, in this subject matter, it has to be content containing claims, statements that may or may not be complete, valid, or at least the most valid, or the most viable, and for perfectly good reasons as well. For instance, there might be other respectable competing claims, the evidence supporting a claim may be weak or ambiguous, the data may be suspect, the source may have a lack of legitimacy or conflict of interest. So anyway, there are some courses that just seem to just be teaching undisputed facts. Now, if you’re teaching disputed facts, that’s fine, then you could talk about critical thinking. But there has to be some sort of dispute, some sort of competition, something among different claims. And again, there are, unfortunately, some courses that don’t have that… now you can add them in. Another thing about teaching critical thinking… It’s difficult for people to do, for students to do and it’s unnatural for students, for learners, for people to do, because we all want our current beliefs and values and ways of thinking confirmed. That’s what we are usually going for. And then there’s the whole struggle of learning. Learning is struggle, learning is effort. And students don’t seem to accept that. It’s like we’re supposed to make learning so easy. As easy as it was in elementary and high school. Isn’t that our job? …to make learning easy and effortless? No. But in any case, they might fight that: “Well, this is hard. So you’re not a good teacher. And anyway, students also bring biases and misconceptions into the classes that interfere with critical thinking. They’re not aware of these, and so you have to make them aware of them. And students don’t necessarily like that. Critical thinking requires self regulation, or metacognition. If you’re not observing your thinking, there’s no way you can think critically, I’m sorry, you have to question yourself all the time. But you’ve got to be aware of what that thinking is to even talk about it. Here’s another one and it’s nasty. Critical thinking requires the traits of good character. So virtues like integrity and determination and morality and inner strength. And some of our students just don’t have those virtues. Now, there are ways, there really are ways, that you can teach them about good character and bad character. And just the way good character is portrayed in our media and our literature, in movies, television, whatever, it makes good character look good, makes it look more attractive. But students don’t necessarily know what even good character is. And they can’t do self-regulated learning without having some intellectual virtues, like perseverance, like wanting to pursue truth, intellectual integrity, intellectual humility, certain dispositions that are absolutely essential. Otherwise, why bother to do critical thinking? Why put yourself through this? Here’s another thing that critical thinking requires: mental health, emotional health. Now, on the level that you can start increasing students’ mental health is on the level of defense mechanisms. But if you’ve got students out there, and I bet you do, who have personality disorders, they’re narcissists, they;re sociopaths, they’re psychopaths, so they might murder you someday. Forget about them, don’t even have hope for them. They have no interest in pursuing truth at all. That’s why they don’t wind up in the psychiatrist’s office. “What’s wrong?” “Nothing’s wrong,” right? And so what’s wrong with my thinking? Nothing’s wrong with my thinking. So they’re not into this, forget about them. Critical Thinking also requires students to respond to questions. And students don’t always like to respond to questions. They don’t mind telling you what day of the week it is. But beyond that, if they’re going to have to think, they might not be eager to do this. Now, if everybody else is doing it in the class, that helps. It really does. So yeah, there are all kinds of reasons why critical thinking is very difficult to teach, but it’s not impossible, and it’s not mystical.

John: You mentioned self regulation, what are some techniques that we can use in our classes to help students become more self regulated in terms of developing critical thinking skills that let them analyze evidence more effectively and interpret arguments more effectively?

Linda: Yes, well, again, awareness is where you start. So the first thing you want to do, the first habit that you want to develop in your class is whenever you have students give a statement… I don’t mean an undisputed definition, okay, I mean something that’s addressing a claim or making a claim in some way? And you’ve got to just keep asking them: “Well, how did you arrive at that response?” Now, you’re going to sound like a broken record the first couple of weeks, and then students will realize, “Okay, I’m not going to talk unless I have an answer to that question, because I know that Professor so and so is going to ask me this question.” So they start to think about this on their own, and they’re ready to answer it, or they’ll keep their mouth shut. But it’s not so impossible to look into your head as to how you came up with a certain answer. And initially, students will have to say, like, “I don’t know,” and you know what, that’s okay. Because now you have their attention. If they don’t know that that’s a perfectly fine answer, you need to start thinking about that, you need to start observing your thinking. And that’s the first thing you get them to do. Now, in terms of like, with readings, or if you’re having them watch videos and these sorts of things, you can give them reflective assignments to accompany those readings, and for that matter accompany any other kind of assignment. But what you want them to do is you want them to reflect on perhaps their affective reactions to the reading, or what they found particularly important, or what they found particularly surprising when they do a reading and then they have to answer this question or couple of questions at the end. And again, there are no wrong answers. This is like no stress, folks, just I want at least 100 words from you, that students start looking over what they just read and thinking about it from their own viewpoint. What did they find most important? How did they react emotionally? What connections did they make to what they already knew. So it’s making them more aware of what kind of impact that reading had. And those are just the simplest things in the world with substantial assignments, writing assignments, what you want your students to do is sort of a meta assignment at the same time. And again, you can’t go wrong, folks. And all you’ve got to do as a faculty member is just to check these in, just make sure that they did it and if you want 200 words, perhaps, “Okay, describe your reasoning in solving this problem.” or ”How did you reason through this case, in debriefing this case? What questions did you ask yourself along the way? What skills did you improve in the course of doing this assignment?” There’s so many different possibilities. And so, yeah, self awareness, self awareness. And then, of course, after a test when they get a graded exam back, make them aware of how they prepared or how they didn’t prepare. And so it’s making them face the music about, “Okay, what did you expect to get on this exam? And what did you get?” Gee whiz, how do you feel about that? Now, “A” students are gonna “Oh, yeah, I thought I got an A,” or I thought I’d get a “B” but I got an “A,” and so I feel whoopee.” Okay, don’t worry about them. They’re already self regulating, they self regulate to the point of paranoia, they’re the least of your worries. [LAUGHTER] But other students need to become aware of, “Okay, so how did you study? Did you study the way I told you too, which is quizzing yourself? Or do you just reread, reread, reread, reread the way I told you not to, because that’s a waste of time? How many hours did you study? Was this enough? What are you going to do differently on the next exam to do better?” And so students have to think about a strategy, they’re meta-studying in a way. And so they’re thinking about their learning strategies. And they really need to do a lot more of that. Any kinds of like, experiential activities… there are all kinds of questions that they can ask themselves, or you can ask them to write about, “Well, what were your goals originally? And how did they change through the simulation or the game or the role playing?” And this would be true of like service learning or field work or any of these things. “How did you respond to other people involved in the interactions? And why would you respond differently next time?” So there’s a lot of self assessment going on. And this is a good place to start with self assessment. It’s a safe place to start with self assessment, because usually everybody changes their strategy from the beginning through the middle to the end. And that’s good. That’s what they’re supposed to be doing. That’s called learning. [LAUGHTER] But it makes them aware of that learning. That’s how you do it. Yeah.

John: It sounds like there’s quite a bit of overlap between improving students’ critical thinking skills and improving students’ metacognition,

Linda: Absolutely.

John: Is it effectively the same type of strategy used in both cases? Or is it essentially the same process In both cases?

Linda: What’s different about it is with critical thinking, you’re dealing with real disciplinary content. And you’re not necessarily doing that with metacognition. Yes, self awareness is definitely a part of critical thinking. But that’s not all. I mean, you’re actually trying to come to some sort of conclusion or solve some sort of problem, maybe even decide to take some sort of action. You’re examining claims, you’re examining data, you’re examining sources, you’re examining a lot of different things along the way that you’re not necessarily doing in metacognition, but metacognition, it precedes critical thinking. I mean, if you’re not aware of how you’re thinking, how in the world, are you going to come up with a well reasoned approach to a problem? So there’s a lot more. You’re using metacognition, to extend reasoning into something that is disciplinary based.

Rebecca: I’m so glad we’re having this conversation today. Because I’m working on a new class where practicing thinking moving into higher-level classes is the goal of the class. And so I was working on a lot of reflection assignments. So I was just doing a little editing while we were chatting. [LAUGHTER]

Linda: Oh. alright, See, I’m glad this is useful, and that’s the whole thing. I want that book to be useful. And that’s what makes it, I think, different from the other books out there and critical thinking, because most of them are in a particular silo, they’re coming from a particular silo, they’re may be extending that silo in some way. And I was looking for common ground across multiple silos, and then maybe not all of them, but multiple silos, I tell you one thing that they all have in common, they all say that critical thinking involves metacognition or self regulation.

John: And I remember reading a really good book on creating self-regulated learning.

Linda: Oh yeah, that one, yeah.

John: That might be something we’d recommend to faculty.

Linda: Yes.

John: We’ll include that in the show notes as well.

Linda: Okay, good. Yes, indeed, I’m glad I wrote that book beforehand. I really am. [LAUGHTER]

John: And it ties in nicely with a lot of your discussion in the book. In this new book, you’re also addressing how specifications grading could be used. And I know there’s a really nice book on that as well.

Linda: Oh yeah, yeah.I remember that one.

John: You mentioned that when you grade things, that it doesn’t necessarily require a lot of work for the faculty member. Could you just talk a little bit about how specifications grading could be used to evaluate these types of activities?

Linda: Sure, absolutely. First of all, all assignments, not courses, all assignments are graded pass/fail, and for that matter tests, but you don’t pass either a test or an assignment at a C level, you raise your expectations to a B level. But guess what, you’ve got to know what components in that essay or that paper or whatever that design that you want to see to achieve a B level. Now, if you already have rubrics, fine, you can start looking at the top level of the rubric and maybe take a few from the next one down. But those are the things that have to be in the piece of work for it to pass. And by the way, you explain this to students. Now the stakes suddenly become higher for students. So guess what? They read the directions? Isn’t it wonderful? They do, they want to pass. Now, initially, they don’t believe that they could possibly fail at anything because of partial credit. Well, guess what, there is no partial credit here. But they won’t believe it till they fail something. So you always want to give them some get out of jail free cards, so they can maybe fail a couple of times, and then redo the assignment the correct way, because they realize, “Oh, he or she is really serious about this. Oh, goodness. Okay.” So yeah, they really start reading the directions and doing what you asked them to do. And you know what? If they’re worried that they’re not doing it, they visit you, they call you, they email you, they actually ask for clarification, because this means something. And we’ve been lowering the stakes and lowering the stakes and lowering the stakes for years now, because we don’t want to cause them any stress. Well, you know what? We’re going to have to cause some stress. Learning is stressful, sorry. It’s just the way life is. So anyway, when you know what you want to see there, and this is where the thinking is… this thinking it might be before the course starts. So once the course starts, you’re on easy street, because all you have to do is look for those elements in the piece of work that the student hands in. Something missing? You mark which element is missing. If you want to make other comments, hey, far be it for me to tell you not to write comments. But you don’t have to, you don’t have to, and relatively short assignments. You don’t have to, unless you want to. I mean, if you’ve got a student, they had all the elements in that, you want to draw a happy face, knock yourself out. [LAUGHTER]

John: Or at least for the artists, among us. [LAUGHTER]

Linda: Exactly. Now, if you want to go specs grading… because we’re talking about specs, we’re talking about specifications, like in a computer program, essentially… but you really have to look in the mirror and say, “What do I want my students to be able to demonstrate that they can do in this assignment, or on this test, or in this particular essay?” And that can be hard, because we’ve never had to be so specific, but this is what students love about specs grading. We get specific, we tell them what we want, they know what our expectations are, and they haven’t known, this might be the first time they’ve ever really known, what we wanted, because we have to be specific. And if we left out a specs that we wish we’d put in, well, better luck next semester, right? Just remember to put those in. But you can’t change those once you give students your list of specs. And then there’s bundling. With specs grading, you can also bundle assignments and tests together for various grades where students decide, “Oh, you know, you have to do so much work for an A, and it looks very difficult. I’m not going to go for an A. How about if I go for a B and that way this isn’t that important of a course to me. It’s alright.” And they might decide to go for a C. And you know what? what should you care? This is their decision, and if they’re going to be happy with a C, you can respect that. And otherwise, we look at C students like, well they were lazy and didn’t care and this and that. No, no, no. Students choose it for themselves. Fine. No problem. We don’t look down on our C students, as we unfortunately will kind of do sometimes. Anyway, but that specs grading. We’re on critical thinking and critical thinking, if you have the specs for something written, or a presentation for that matter, but if you know what you want students to show that they can do in terms of critical thinking, this is an easy way to grade, it really is. All the work is upfront.

Rebecca: Yep. It’s very time consuming upfront with what I’m doing right now. [LAUGHTER]

Linda: And it’s stressful. It’s stressful for us, because we “Oh, should I give this five points or six points?” Forget it. Don’t worry about that. And you know, students will go to you and argue for a half a point, they don’t mess with that with specs grading at all. They don’t do that. So it saves you a lot of wear and tear. And it’s better for your relationship with your students.

John: In large classes, how can you help students develop critical thinking skills if you don’t want to read lots of written work?

Linda: Ah, okay. Well, this is the beauty of groups. There are two methods that are particularly important in teaching critical thinking, there’s discussion, and that includes, by the way, debate…. debate’s really good, but discussion, debate. And you might have to do that in terms of just teaching in small groups. And that’s okay. Because the whole idea is that students are getting different points of view on a claim or a statement or something like that and then they have to defend it. But that’s all something that you can have students do in groups, those sorts of activities. Another thing that’s very important are some kinds of problems to solve. And I don’t mean the cookbook types. I’m talking about complex problems, fuzzy problems, if you will. And again, usually we have students work in groups for that, anyway. So that’s how you can teach it in large classes. It’s lovely if you have a small class, and everybody can hear everybody else’s statements and discussions and things like that. But if you don’t have that luxury, you can still teach critical thinking in large classes. And again, this is where spec grading can really, really shine. Because your grading time is cut to a fraction, an absolute fraction. Let me say one other thing. I talked about methods, but really the key to teaching critical thinking is questions, the questions that you ask your students, whether it be in class, or whether it be a writing assignment, or a paper or for a design or presentations, whatever it is, the key is questions. And each silo, each framework offers certain questions, that here you should have your students do this or answer these questions. So what I did was I put all of those together, synthesized them into a list of 45 critical thinking questions. Take your pick. Now, of course, you can look at your outcomes, and they make excellent assignments and questions and things like that. But these are general questions that make students think critically. And of course, you always follow up with “Well, gee, how did you come to that response? How did you arrive at that?” So anyway, there are certain questions that guarantee students are doing critical thinking and you have to adapt it to your particular class, but a lot of them, they go across the disciplines. And this is where you can see some of the similarities, like asking about the source of a claim, for instance, can you trust this source?”

Rebecca: How do we help students that come in with biases, preconceptions and things?

Linda: Oh, yes, absolutely.

Rebecca: …resisting facts. How do we start to overcome that?

Linda: Well, I think what you need to do is you start your course… you might have to start your course anyway… with selling critical thinking to your students. Because first of all, critical thinking is a skill that employers want. And I start my book with that, just so much evidence of that, say analytical thinking and that’s the same sort of thing. But there’s also beyond employment, there’s a quality of life. Now, if your students do not want to be suckers and fools, and if they don’t learn to think critically, that’s exactly what they’re going to be, suckers and fools. For instance, it takes critical thinking to avoid scams and shams. And if you google “scams,” you get billions of hits. It’s horrifying. Questioning and other things like they don’t know how to make sense out of popularized research studies. Well, a critical thinker knows enough to check those things. Advertising, that’s another place where you have to be very discriminating. And you have to critically think about “Well, what did that mean that such and such is twice as effective? Twice as effective as what? And what does ‘twice as effective’ mean?” There’s propaganda, fake news, disinformation, demagoguery, doublespeak, all this stuff to cover up the truth. And what students don’t know… a lot of people just don’t know… is there are fact-checking sites out there, there are quite a few of them. I talked about eight of them in my book, and how to get there and where it’s from, who puts this together. But it’s a good idea, I would say to give students an early exercise. And it could be, if you’re teaching chemistry, make it chemistry, if you’re teaching political science, make it political science, politics, to give them some fact-checking assignments. And if you’re worried about the politics, like all of these sites will call both sides of the political debate down on their lies or their distortion. So they’re fair that way. And so, if you want to get students to question their own politics, it’s great if you can get some good examples of things that they can go research where there’re lies on both sides, and that shows them that. But then they start realizing, “Oh, my god, there are lies. Oh, goodness, I’ve been believing all this.” There is Politifact.com. There is FactCheck. There is FlackCheck. There is OpenSecrets, Media Bias / Fact Check. There’s apnews.com/apfactcheck. There’s Snopes. There’s Truthorfiction.com. I mean, there’re all these sites. There’s so many of them, and that’s just the few that I talked about, because they tend to be better known. And they’re put out by like AP or something or Annenberg Foundation. And so that will teach them how much is garbage out there. Again, from both sides. Both sides in the political debate are full of garbage. But you also have debates going on in biology or in medicine. Remember, I’m sure you do, when they were saying, “Oh, coffee is terribly bad for you.” And then three years later, “Oh, it’s very good for you.” So it really hits all fields. Some of my very favorite ones is doublespeak. And I don’t know if students are aware of doublespeak like “servicing the target.” That’s military talk for bombing, to service a target. Yeah. “Neutralize” that means to kill. “Downsizing” means firing employees, “misconduct,” white-collar crimes committed by politicians, business leaders, military professionals, the police, that’s misconduct versus crime. “Detainee” is a prisoner of war. I mean, I could go on and on and on. And I do in my book.

John: You mentioned how important critical thinking skills are to employers. What does the evidence show about how effective colleges are in terms of helping students improve their critical thinking skills?

Linda: we’re not so hot, but it’s just put it that way. According to Academically Adrift, we improve the critical thinking skills of about one third of our students. Now, I don’t think that’s anything to celebrate myself. But I mean, at least we do that. But, these are often the students who came in with some critical thinking skills to begin with. The ones who need the help the most to critically think are not getting that help. They’re just not getting it. And so we’ve got to go out of our way to reach them. Again, most faculty think they’re teaching critical thinking when they’re not because they’re not consciously doing it. So there’s a sense in which we haven’t even scratched the surface of what we can teach in terms of critical thinking. And again, with all the different definitions out there, and all the different silos, I don’t blame faculty at all.

John: We can hope that your book will help reach more faculty and help us be more effective in this task.

Linda: Let me add one other thing that you can sell students on. Critical thinkers, and there’s research on this, tend to experience fewer difficulties in life than others do, whether they be health difficulties, financial, personal, legal, they just lead less troublesome lives. So if you kind of want to be happy, it’s a good idea to think critically, because it’ll keep you out of difficulty.

Rebecca: A good selling point, a good selling point.

Linda: Yes, it is a good selling point. [LAUGHTER] It is. And that’s just it. You might have to sell students on it. And you’re going to have to explain what critical thinking is to students, but they can take that pocket definition. It’s not negative thinking. It’s not just criticizing things. It’s nothing like that at all. And it’s not leftist, that’s not it at all. But they need that clarification because they’re coming in with misconceptions about what critical thinking is. And what the words sound like. Maybe it’s not a really good name for it, but that’s what we’ve been calling it. So we’re stuck with it.

Rebecca: It also seems like faculty make a lot of assumptions about students knowing how to analyze or how to interpret and what the question focus that you’ve indicated we should pay attention to, is really getting at that by asking the questions to get them to do the activity that we want them to do, when they might not know what that word actually means. Because it’s not been modeled.

Linda: Exactly, we should stop and model and then say, “You know, this is an analysis question that I’m asking you or that I just asked you.” We need to label things, so students get to understand what these cognitive operations are. And unfortunately, we make assumptions and studentsmight say, “Oh, analysis, that something a shrink does.” No, no, no, no, no, no. Interpretation. “Well, that’s something that people who read novels do.” No, we are all doing it all the time. So even chemists do interpretation. You interpret the data, and you can come up with different things.

Rebecca: And a lot of students get stuck right on describe, they don’t go much past that, and they don’t know that that’s what they’re doing

Linda: …or summarize. Yeah.

Rebecca: I’ve had conversations with students about those kinds of words before and it was really productive.

Linda: Yeah, yeah. because nobody’s really told them what these words mean.

John: It seems that higher ed is not doing quite as well as we’dlike in terms of increasing students critical thinking skills. Should this be an important focus for higher ed?

Linda: First of all, the buck stops with us. Otherwise, they go out into the world. And they could be adrift in general, without our teaching them critical thinking. They’re not likely to learn this in K through 12. I’m sorry. Oh, yes, they will in prep schools, but we don’t worry about those kids. So we have to keep people who are in power, and people with money honest, and the only people who really have ever wound up doing that are fairly well educated people. That’s why higher education is so important. And unfortunately, over the years… certainly, from when I was in college to now… the whole reason people go to college, and what they want out of college has changed. Now they want a job. Well, I hate to use this phrase. Back in my day, we wanted to develop a sound, sophisticated philosophy of life. Now that fits right in with critical thinking, critical thinking was very much a part of it. But now, that’s kind of like out the window. Well, to keep a job, you need to become a critical thinker. This is what employers need. This is what the world needs. And we can’t do good production without it. But even more important than that, we talk about freedom, for this society, any society, our freedom lies in our awareness of our patterns of human cognition, how they can be exploited, these patterns. And just, in general, our awareness of this worldwide pandemic of dishonesty in the pursuit of money and power, and it’s almost considered okay, because it’s all around us, we see it. Well guess what? It’s not okay unless we say it’s okay. So if we want to preserve freedom, we absolutely need this awareness. And it’s not like we’re doing something that hasn’t been done before. Because really, this awareness and this watchdog-type thinking really gave rise to a lot of successful movements, the environmental protection movement, the conservation movement, sustainability, recycling, stronger vehicle safety standards, and that’s just to name a few. And they all came out of critical thinking and awareness of where our weaknesses as human beings are. We all have a mind… well, almost all of us have a mind… and we need to know how it works so we can protect ourselves from all the advertising and scams and shams of demagoguery… which by the way, appeals to emotions… to all these different trips that individual institutions, organizations, corporations are trying to lay on us. And they are, because, hey, its profitable to lay the sawdust if we buy into it, we can’t afford to. We should not.

John: We always end with the question: What’s next?

Linda: Ah, yes. What’s next? Well, first of all, I hope getting back to travel.

Rebecca: Me too.

JON: Me too.

Linda: Yeah, exactly, exactly. Doing workshops and keynotes instead of this virtual nonsense where you’re talking into a screen. To see an audience tells me everything about what I need to do next in the workshop or in the keynote. But aside from that, I’m just finishing up another book: Online Teaching at its Best, the second edition. And in the second edition I talk about the kinds of teaching we’ve been doing lately, like remote teaching, hyflex teaching, Well, hybrid, we’ve been doing, but talking about it in another way. And in addition to the fully online learning that we talked about… Ludie Goodson and I talked about in the first edition… but the second edition has a lot more about what we’ve been doing lately because it’s possible universities and colleges might decide to keep some of this remote stuff. Hyflex is very much a disaster when you’re dealing with this pandemic and masks and all that. But, anyway, universities might say, “Hey, you know, it’s cheaper to do remote, we don’t have to build any more buildings, students can learn at home, hey, students might like that.” But again, they might not. But I’m afraid they’re going to do this with conferences, and it just makes me want to cry. Let’s do virtual conferences. We don’t have to pay hotel bills. And people don’t have to worry about getting travel funding. But in any case, it worries me that we’re going to get too accustomed to and accepting of, this virtual communication, which we all know, deep inside of our hearts, that’s not as good as human face-to-face contact. So anyway, but that’s next, that book will be coming out, I think, in the summer. And right now Ludie and I have the manuscript in but we’re still doing some pre-production stuff having to do with author queries, proofs, all that nonsense that makes you wish you didn’t write the book. [LAUGHTER] Writing is the fun part. This isn’t. But I’ll do it. I promise.

John: More information on effective online teaching, I think, is especially important these days. And I think we’re gonna see a lot more people doing it even when the pandemic is over, now that people have learned that it can work.

Linda: Yeah, it can work. But we just started doing these things, not knowing how to make it work. And learning has suffered, grades have suffered, and rigor has suffered. So far, no real good has come out of the switch. It can, it can, and that’s what the second edition will hopefully begin to do.

Rebecca: Well, thank you so much for joining us again, and having such a rich conversation.

Linda: Well, thank you for this opportunity. This has been great. Thank you.

John: And our faculty very much appreciates all the work you did with ACUE as well, because they keep bringing up some of the things they learned watching some of your videos in that course.

Linda: Oh, good. I’m glad to hear that. Well, thank you ever so much for this chance to talk about a book that isn’t even out yet but that I’m truly in love with.

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

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173. Pseudoscience

In an era of conspiracy theories and fake news, our students come into our classes with misconceptions and misunderstandings about our disciplines. In this episode, Kristin Croyle and Paul Tomascak join us to discuss how a first-year science seminar class confronts pseudoscience. Kristin is a Psychologist and Paul is a Geochemist. Kristin is the Dean and Paul is the Associate Dean in the College of Liberal Arts and Sciences at SUNY-Oswego.

Show Notes

  • Shermer, M. (2014). Why People Believe Weird Things. Naturalist.
  • Zener cards – American Psychological Association
  • Huff, D. (1993). How to lie with statistics. WW Norton & Company.
  • Van Der Kroon, C. (1996). The Golden Fountain: The Complete Guide to Urine Therapy. Wishland Incorporated.

Transcript

John: In an era of conspiracy theories and fake news, our students come into our classes with misconceptions and misunderstandings about our disciplines. In this episode, we discuss how a first-year science seminar class confronts pseudoscience.

[MUSIC]

John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer.

Rebecca: Together, we run the Center for Excellence in Learning and Teaching at the State University of New York at Oswego.

[MUSIC]

John: Our guests today are Kristin Croyle and Paul Tomascak. Kristin is a Psychologist and Paul is a Geochemist. Kristin is the Dean and Paul is the Associate Dean in the College of Liberal Arts and Sciences at SUNY-Oswego. Paul also had been the Associate Director here at our teaching center at SUNY Oswego before he entered the Dean’s office and Rebecca joined us as Associate Director.

Kristin: Thank you.

Paul: Hi, John. Hi, Rebecca.

Kristin: We’re happy to be here.

Rebecca: Today’s teas are:

Paul: I have a special tea for you. I have a tea that has a best buy date of March 2000. A special tea.

Kristin: Does it have flavor still?

Paul: In a way… Yeah, It’s got a special flavor. [LAUGHTER]

John: A vintage tea…

Paul: Yeah.

John: …a good year.

Kristin: And I have coffee in a Christmas mug because the Christmas mugs are still out.

Rebecca: Mine are out year round.

John: And I have Prince of Wales tea.

Rebecca: And I have Big Red Sun.

John: …for a change.

Rebecca: Ah, it’s a little switch up. It seems sciency… It’s what I had open.

John: We’ve invited here today to discuss the first- year seminar course you both offered on “How to Think about Weird Things: science confronts pseudoscience.” First, could you remind our listeners a little bit about what the first-year seminar courses are here. We’ve done some past podcasts on them, but it’s been a while since we talked about that program.

Kristin: The first-year seminar course at SUNY Oswego is a relatively new initiative started just before I came here in 2018. But that’s before I came to SUNY Oswego, so I’m allowed to be wrong on dates before I started. It was initiated by our Provost, Scott Furlong. And the first-year seminar courses, the way that we envisioned them, is partially as passion topic courses for faculty, but also as a transitional experience for new freshmen so that they can have an experience in which they have both some social bonding, some interesting and challenging and really fascinating materials to talk about in course, but also some built-in experiences to help them connect to their new university and transition into kind of the college student way of functioning and being in a supportive atmosphere. So both academic challenge and excitement along with kind of the adjustment to the new university culture… Oh, and those are all taught in classes of 19 or less, so that there can be a strong peer-to-peer experience. And they also have writing intensive experiences involved.

John: What are some examples of pseudoscience that you address in your classes?

Paul: I’ve been teaching this course prior to the first-year seminar series for some years in a variety of different places: as an upper-level Gen Ed course for non majors, as a honors course, because the topic just transcends level, and it’s something that everyone can get something out of. And every time I’ve taught it, I’ve ended up emphasizing different things. And that persists. At one time, I was adamantly avoiding talking about conspiracy theories, because conspiracy theories are just bollocks. It’s a zero-sum proposition, there’s really no way out of it. There’s no good dealing with the topic. But given the fact that conspiracy theory is something that we all really need to be talking about nowadays, it’s something that I’ve brought in little by little, but it’s still dicey. You can talk about creationism, and have some strong things that you can bring up as, this is why this really is not tenable in there, lots of things you can talk about in terms of cryptozoology or psychical ability, or persistence of life after death, consciousness after death. And there are scientific things that you can point to with these. But with conspiracy theories, it’s always going to be “Oh, well…” there is always an “Oh, well” out of it. And so that’s a hard one to grapple with in any real constructive way.

Kristin: Well, one of the things that attracted me to the course…. Actually, let me tell you about how I got into it. As Dean, I wanted to get a stronger connection to the students. It’s good to have the experience in the classroom, especially at a new university for me, because I can see what faculty were going through in terms of: setup your course shell… What are the policies that you have to include? What are the students like in the classroom? How do you submit your grades? …all those kind of technical aspects also that Deans know. I wouldn’t have necessarily chosen Fall 2020 if I had perfect foresight about what that would have been like, but still… not necessarily as my first experience teaching at Oswego. But I still think it was valuable. But one thing that attracted me to the courses when I was thinking about what courses to teach, intro psych was actually my first choice because I enjoy hanging out with freshmen. It was my field. But then I thought… these freshman seminar courses, and I got a chance to talk with Paul on a regular basis in previous years, he was teaching a bit about all the interesting things we were talking about. And I think that course is fascinating, but as a psychologist, some of the things that really attracted me are pseudoscientific beliefs, particularly about interventions and treatments and the way people are scammed the way that having an understanding of how the brain and body actually work, and what evidence for treatment looks like versus people who are charlatans who are taking advantage of people who are in vulnerable positions. That’s the part that really hooks me into pseudoscience and why it’s so important to teach students about it. But with that, as a hook, you’ve got all kinds of possibilities, because it’s many of the same thinking errors and misunderstandings that open you up to paying thousands and thousands of dollars for getting your future read repeatedly. It’s the same kind of thinking errors that opening you up to those and some other things that are not necessarily mainstream.

Rebecca: So how do you overcome some of those thinking errors, or help students overcome their thinking errors?

Paul: I’m going to say “um” a lot and I’m going to pause a lot, because I know that it’s something that John enjoys editing out.

Kristin: But you should totally leave that…

Rebecca: Um….what do we think about that? [LAUGHTER]

Paul: When I teach this class, there are a number of things that I emphasize. But I emphasize that we are on some level, all scientists, we are all critical thinkers. And in order to get through life successfully, you have to be able to do these things. And I like to draw the horizontal line on the board on the first day and say, on this end is complete gullibility, complete credulousness, you’ll accept anything as truth. And on the other side is complete dismissiveness, complete cynicism, and you won’t accept anything, regardless of how well it’s shown to be acceptable or true. And that it’s important that you understand that there is a spectrum. And that being skeptical doesn’t mean being dismissive. It means that you ask questions, it means that you don’t accept things at face value, especially if they don’t really smell right. And if something has the taint of, “Well, this is too good to be true” …it probably is. And you’d be doing yourself a favor by looking more closely at things, getting some more information. So I try to disabuse students of preconceptions by asking questions and by forcing them to ask questions. And even with things that seem to be “Well, that makes sense, so yeah, I’m going to buy into it.” Well, why does that make sense? What’s the physical reality that underlies that, that makes you think that that is the way it should be, the way it might be? And where do you get your information? And that is a very productive line of inquiry, where you start to break down the “Well, I heard it from this person…” Well, what does this person know? “Well, I heard it from this website.” Well, let’s go to that website and look and see if there’s anything that we can connect to. And is this someone who’s just manufacturing information? Or do they have links to somewhere where you can say, “Wes, this is verifiable on some level.” So it’s good regardless of whether you’re talking about something that’s way out there or something that’s not so way out there. It’s good, basic, critical thinking.

Kristin: And one of the things that I think is very helpful is repetition. I went through a lot of topics, but in each case, there is this harking back to what kind of thinking errors might be present, what kind of scientific errors might be present. And as they start to do that over and over, they get better. For example, one of the early topics that I talked about was alien abduction. When we talked about alien abduction, we talked about how does memory formation work, we talked about sleep, the sleep cycle, hypnagogic and hypnopompic hallucinations and sleep paralysis. We talked about false memories, and how false memories are formed, and that they are experienced in the same way as real memories. If you have a false memory, it’s not like a different thing for your experience. We talked about all of those kinds of normal processes, as well as, unfortunately, the role of hypnosis in creation of false memories, which has a lot to do with beliefs and induction. I say, unfortunately, as a psychologist, it’s horribly embarrassing for the field. it really is a terrible thing. So we talk about all of the scientific contributions, and then we talk about “Okay, now the experience of alien abduction.” How does hypnosis fit in there? How do sleep paralysis, and hypnagogic and hypnopompic hallucinations, fit in here? Those are hallucinations as you’re falling asleep or waking up…it feels very real, but are actually more like a dreamlike state. How do all of this fit in? And then we look at an account of alien abduction and say, “Okay, what do you see here?” And then they can identify some of the thinking errors, like “Okay, here’s this part… looks like a false memory.” But sure, they’re really upset because it feels real. This part here, extraordinary claims require extraordinary evidence. There’s no extraordinary evidence, so they can start to identify both how do we separate the science from the non-science and then where can we start to identify thinking errors. And as we do that topic after topic, they get better and better and better at it.

John: In all of our classes, following up what Paul said, students come in with models of the world and those models aren’t always accurate… or we often have better models that we’d like to share with our students. But it’s important to break them down. And you’ve talked a little bit about how you can provide them with evidence to help them perhaps modify their models of how the world works. But, what do you do with those students who are really resistant, who really deeply believe in some of those pseudo science principles?

Paul: Yeah, this is something that Michael Shermer talks about in one of the books that I’ve used as a quasi textbook has been Shermer’s Why People Believe Weird Things. And in the later editions of the book, he has a specific chapter, that is “Why Smart People Believe Weird Things.” Because, again, early on in the class, there’s something of an inclination to think of, “Well, I don’t think crazy things like that, and it’s only the gap-toothed yokels that believe in alien abductions or that believe in whatever it is.” But it’s important to understand that this is not something that’s limited to people who aren’t smart. There are plenty of people who are genius-level smarties who believe, not just weird things, but things that are patently out there. And so getting students to accept that, “Okay, we can talk about this as a group, because we’re not just pointing out that you’re a dummy, these are things that lots of people believe, and there are reasons why they believe them other than just being morons.” So the idea that preconceived notions are things that aren’t necessarily rooted in ignorance, or rooted in stupidity, but they’re rooted in misinformation, they’re rooted in being told something by someone you trust at some point, and not questioning it. So I think creating an atmosphere that people can feel good about talking about these things, and not just sitting there going, “Oh, I hope he doesn’t talk to me about this, because I actually believe in ghosts,” is useful. And I’ve had students in class who are ghost hunters. And we’ve gone through an entire lesson on why some of the classical ghost hunting techniques really don’t make sense when you analyze them. And I’ve had a student say, at that point, “Well, we don’t really do that, what we do is this,” and everyone in the class looks nervously at one another, that “Oh, that’s interesting. I didn’t realize that they were among us.” But, they are among us, because we are them. They are us, we all have an equal opportunity for believing weird things.

Kristin: One of the things that I also talk about is different ways of knowing. And that when you say science proves X, Y, Z, it has to meet a scientific standard. But if you say, for example, my faith tells me X, Y, Z, that’s a different way of knowing. And it’s not subject to the same kinds of proofs, it’s subject to different proofs. An example that we explicitly talked about is angelic visitations: are angels real? If you say science proves that angels are real, it has to stand up to scientific scrutiny. And in many religions, that would not only be a weird thing to say, it would be antithetical to their religious perspective. As soon as you start saying science proves my religion is correct, it becomes in some ways, a non-religious argument, and that it’s perfectly fine to have different ways of knowing different aspects about the world. But if you say science says this, this is the way the world works, because scientists have proved it, then you can subject it to scientific scrutiny. Another example is intuition and personal experience, that there are aspects of intuition and personal experience that may tell you certain truths about yourself or your relationships with others or whatever. And you don’t have to have the kind of scientific scrutiny in order to believe that you understand the way that your relationships work. But that’s a different way of knowing, it’s a different aspect of the world, and we do talk about that explicitly. And it’s fine with me if students choose to hold two ideas in their mind at the same time, they say, “Well, perhaps this idea that I have doesn’t actually make any scientific sense. I still believe it right now.” But I have some faith that if they continue this process to continue to analyze different ideas using the same skill sets: How does this make sense? What are their thinking errors? Is there an underlying explanation that makes some scientific sense that fits with the way that we know the world works. If they continue to do this, that eventually some of those closely held beliefs, which are scientifically disprovable, that they will start to kind of chip away at the edges there.

Rebecca: I know both of you are big advocates of active learning. Can you talk a little bit about some of the activities or exercises or things that you have students do as part of this course.

Paul: One of the classics, when we talk about psychical ability is pairing students up and having them basically test each other and their clairvoyant skills. So you give them the set of five Zener cards with the star and the squiggly lines and the square and you have them run through a series of “Okay, I’m projecting an image to you, you write down what it is.” And that’s good from a couple of standpoints. One is that it’s active and people are taking part in it, two is that people can understand: “Okay, if I really wanted to do something to show that there is something viable here, what would I have to do differently? Why is this test flawed?” And we talk about the development of good scientific tests. And that’s very productive, because there’s a lot of situations where you can say, “Well, you know, you’re still not controlling for this…” Okay, and the series of sort of nested tests that you have to go through in order to get to something that everyone would say, “Okay, I will accept the results of this” gets to be pretty complex. The other thing that’s good about this on a basic level is that it regresses to the mean. And regardless of the number of students, the number of tests, occasionally students will cheat and you can talk about that. But aside from cheating, you end up with a bunch of people that score exactly what statistics would say you should get and you can talk about one of the big things that I like to emphasize is not to let people use numbers to try to prove something to you that isn’t accurate, basically lying with statistics. A former student in the class sent me a book at some point, this little book called How to Lie with Statistics. And it’s a great medium to talk to students about things that are mathematical in a world where people are fearful of math, and they hate math. And this is a good application of mathematics, sort of basic mathematics to show something that is easy to wrap your head around. And it’s something as well in Shermer’s book, he talks about going to Edgar Cayce’s Institute, and doing this sort of mental ability test or psychical ability test. And he does the same thing. And he tries to convince people that “Well, just because you got 5 right out of 25 doesn’t mean that you’ve got some exceptional ability,” and he draws a bell curve, and they talk about it. And in the end, the person still doesn’t accept it. But it’s a good experiment to run, it gets people thinking about something that is not necessarily easy to think about otherwise.

Kristin: I’ll start by saying that I have huge sympathy for all the new faculty that started in Fall 2020 and were trying to build new courses while coming up with different teaching techniques. I was challenged this semester, this last semester, to build the course while trying to adapt to what was an unfamiliar form of teaching for me. Paul was very gracious in sharing materials. But, you know, when you teach the course yourself has to be rebuilt because it’s your own thinking, and your own style. Just for disclosure, though, I had intended the course to be a hybrid course in which we met with our faces, at least, three times a week, sometimes in the classroom altogether, and sometimes all online together. But as the semester went on, it did not work that way. I ended up having some students that always want to come face to face (a small number), and some that always ended up being online. So it was not the course I anticipated. But that’s okay. I know that we all experienced that. What my students responded to the most enthusiastically ended up being analysis of web comments. So I would often bring in slightly adapted web comments, I would correct for grammar and, you know, readability …say here is this diatribe this person and removing their identity and things because it’s about analysis of argument and they would go to town on it. Here’s this diatribe about astrology, it runs from how scientists are paid to debunk astrology all the way down to how you should stop being sheep and see the truth in front of you and everything in between, with all kinds of false analogies that don’t make any sense in the middle, all that good stuff. They loved that. And I loved it too. We all loved it, because that’s what I really want them to be able to walk out doing, to be able to see kind of something that looks like a well argued and well written diatribe against the world who doesn’t understand and to be able to look at it and say, “Oh, wrong, wrong. wrong, thinking errors, misstatement, false analogy, ripples in a pan have nothing to do with how stars move, and all kinds of different things. [LAUGHTER] So we ended up doing a lot of those kinds of similar things. I think one of the last things I did in the last homework that we worked on together was on a manifestation website service, you sign up for $1,000, you get these courses, and you can manifest wealth in your life and their analysis there was really excellent. It was excellent about why this might appeal to people. What is wrong with all of these arguments? It doesn’t matter how many incredibly well done video anecdotes you get from individuals who have manifested wealth in their life, that that’s not gonna transfer to other people. So lots of analysis of web comments.

John: With social media, there’s a very rich source of data that could be used for this.

Kristin: Exactly.

John: Could you tell us a little bit more about the course structure and what you’re doing in these classes?

Kristin: I have avoided student presentations in class for 10 years, because I usually find them to not be a good use of course time, let’s just say that. But Paul was using student presentations, and I put them in for this course and they were awesome. So, I have completely changed my opinion. But part of it is also that I was teaching larger classes in the past. So figuring out how to integrate student presentations in a way that is a useful use of everyone’s time, but the student presentations in this class were fantastic. They were typically on a specific pseudoscience topic that we wouldn’t have spent a lot of time in class on. But it gave them an opportunity to again, have this kind of repeated, “Here’s a thing that you think is really different.” Like. maybe… maybe not… Chromotherapy, you know, does exposing yourself to different colors of light effect different organ functions beyond jaundice, and beyond seasonal affective disorder where there’s clear evidence… if you look at blue light, or red light, or whatever. People go “Hmmm, I’ve seen videos on this on TikTok… well, wait a minute, doesn’t make any sense.” And here are the arguments, a little scaffolding from a student presenter, here are the arguments about why this doesn’t make any sense, then students popping up with other arguments. And having that experience repeatedly, of student presentation after student presentation, I have worked them like you know, three or four weeks, it gave them more experienced practicing. And honestly, some of those topics are fabulous to talk about in class. Although I allowed students to select their topic out of a menu so that they didn’t have to know what was pseudoscience right at the beginning of classes. No one selected urine therapy, though, I was hoping given how much success Paul has had in his classes with that.

Paul: Urine therapy is number one.

John: Could you elaborate on that a little bit, Paul?

Paul: The student response to the class has been really good historically. And I will occasionally, and sometimes out of the blue, receive a book in the mail from a student. This person that I had never heard from after the class, student says: “I was in a bookstore, I saw this and I thought of our class, and I thought you might like it.” So that’s always really nice. But it’s especially nice when the person sends you the definitive book on urine therapy, because my library was not inclusive enough of that topic. So now I have something that when a student chooses, or pulls the short straw, on urine therapy, I have something I can give them as a resource for this topic.

Rebecca: A whole book….

Paul: A whole book. I think it’s called the Golden Fountain. I’m not kidding. When I do the course and I have students do some sort of presentation, I will, so that I don’t run into the problem of a student doing something that they already know a ton about, I’ll have them draw them at random. And from the start, I’ve got the little hat with pieces of paper in it, and I’m telling them: “Who’s going to draw urine therapy?” …and it’s hotly contested. And it’s great when the student comes in to give their presentation that day, and starts out with a long pause and says, “This really makes me sick.” [LAUGHTER]

John: I’m not sure if I should ask, but what is urine therapy?

Paul: Well, I’m surprised being a man of the world that you are not well aware of this, John, but by consuming your own urine, you’re able to tap into a great deal of vitality and essential nutrients, etc, perhaps some reparations to your chakras as well, through consuming your urine. There are people out there who will attempt to get you to pay them money to teach you how you should be doing this. But it comes down to drinking your own urine and having that basically cure any disease. And you can take it purely internally, you can rub it on your skin to produce a healthy skin tone, you can use it in your hair. There are certainly people out there who will claim that it is a cure for cancer. And that’s sort of the bar for all pseudo-medicine is when are we going to get to the end, this cures cancer. And sure enough, there are people out there. It’s usually a sad case where the person had cancer, they went through a number of different treatments, nothing was working, and they hit on this and suddenly they’re cancer free. And it’s a good place to talk about correlation and causation. It’s a good place to talk about how we design clinical tests for medications, vaccinations, whatever. When an agency says “Yes, this is demonstrated efficacious or this is demonstrated safe…” what does that actually mean? Well, it has to go through a certain process, which is not some random process that someone hands over some money and “Okay, yeah, you’re good to go,” that these are real things. So that, I think, is another area in which I’ve significantly improved over. I think I started teaching this in 2006. I talk more about anti-vax. I talk more about clinical trials. I talk about the placebo effect, and Kristin has actually helped me a lot with that. Because she knows about things that I didn’t know about when it came to placebo effects. So there’s a lot of good stuff there that, again, it’s science, but it’s not something that you need to have a degree in something to understand and to be able to then apply in your own life.

John: In terms of the placebo effect, there’s two things that just really struck me in terms of fairly recent research. One is that the strength of the placebo effect seems to be growing over time. And secondly, that the placebo effect still seems to exist, even when people know they’re taking a placebo. Any explanations of why that’s happening?

Kristin: Isn’t that fascinating? I just think that’s amazing. No, no explanations. I have great admiration for the power of the mind.

John: Mystical powers? [LAUGHTER]

Kristin: Well, for example, there is excellent research that says that people who have even late-stage cancer will survive longer, if they have social support. That’s not placebo. That’s because your mind and body are constantly one system and that we survive in a social environment… just one reason the pandemic has been so difficult… and that people survive and thrive better when they’re in a supportive social environment. Totally not placebo. But it is, in some ways, our traditional Western medical approach would see that as a psychological or mental intervention. It’s amazing. Although the early psychoanalysts, they did some strange stuff, and claimed some strange things, Freud and his students, some of that early work, it really does demonstrate if you believe that something is going to be very different. Hysterical pregnancy is a great example. People who believe that they are pregnant strongly believe that they are pregnant who are not actually pregnant, show many physical signs of pregnancy, including abdominal distension and ending of periods. Sso there’s a lot of different things that the mind can do. Unfortunately, only that only takes you so far. But that is definitely something that I talk about in class, as well as the waxing and waning nature of many illnesses, and how that opens people up for charlatans to take advantage of them. Multiple Sclerosis is a great example, where there’s unpredictable often waxing and waning symptoms. And people with MS have been targeted for many, many, many, many years for completely wacky, expensive, invasive, painful treatments because of the waxing and waning nature. And if their experience is that it has healed them, it’s hard to say that’s not your experience. But it is easy to say there isn’t any scientific evidence that this would help anybody else. They’re taking your money, unfortunately. And I also talk about how parents with children with significant developmental disability are often also at a point of desperation, where they’re sometimes ripe for this kind of thing too. One of the students in my class presented on hyperbaric oxygen chamber treatment, which of course is a great treatment if you have the bends after scuba diving, but is not effective for autism, though there is a market to sell people, these chambers for $20,000 to have a chamber in their homes so that they can put their child who has autism in the chamber on a daily basis, which for one thing is expensive and not effective in any way. But it’s also potentially also really scary for a child who doesn’t understand what is going on being shut up in the chamber every day. So, beyond the improved understanding of how the world works, there is, also real harm being done by some of these things. And we’re talking with students about the importance of a control group. Why does having a control group make all the difference? And talking about that repeatedly as these other examples come up, I really believe will help them to understand the world better, and become better consumers and self advocates.

John: One of the things you just mentioned is the importance of a strong social network and of human connections. How did you nurture that in this somewhat challenging circumstance of fall 2020 during the pandemic?

Kristin: That was really hard, because it’s something that I have never struggled with in class before. And it was a real struggle this semester. I don’t know if that was the case for you too, Paul, or Rebecca. But this is something that I consider to be an easy and normal thing in my teaching. But this semester, it was really a challenge to have students make peer-to-peer connections. I feel fairly comfortable that they felt a connection with me. And I certainly felt a connection with them. But getting them to connect peer to peer was a challenge. And I attribute that to first, not ever having done it this way before. I think if I had another chance I could do it better. Just like any kind of teaching, the second time around is usually better than the first. But part of it was that I was so responsive to students who felt like they needed the face-to-face interaction that I continued to meet face to face every day with them with a chunk of students on Zoom. And it would have been, given my teaching style, it would have been a better experience, I think, for all of us if we’d stayed in one together format more often, if that makes sense.

John: I think this is a problem we all faced, that student peer-to-peer connections were challenging, both because of the modality and because of the circumstances in which we’re all living right now. Paul?

Paul: This past fall, I taught a different course. And it was an upper-level honors course. So these are students who… they’re high achieving, they had figured college out. And it was, for me the easiest of all scenarios, because they were on task, and not that they weren’t necessarily happy with the way that the world was going, but from an academic standpoint, it was a fairly easy scenario to adapt to.

Rebecca: I wanted to circle back for a minute about the diversity of topics that you addressed in class, and what you’re using as hooks, and the value of the different kinds of topics as hooks for students. So there’s some that I think fit in the category of very outlandish, which are probably really easy for some students to really get into… find fun… and then there’s also some of the medical things that you’re talking about that I think students might relate to more directly, and they can see how it fits into their lives. Can you talk a little bit about how you chose the topics and how your students may be related to those topics?

Paul: Certainly, when you’re just talking about science, it is harder with a mixed audience of students who aren’t necessarily buying in from the start. In previous incarnations of this class, it was nominally a natural science course, but realistically, it was being taken by everybody. When I taught it as a first-year seminar course, there was a fair number of psych majors. But really, it was a complete mixture. So, I felt obligated to present a certain amount of science. Here’s a big idea in science, why do we think this? What’s the evidence for this? Why is this important? Why should you care? So I was able to get to things like creationism through the door of “Well, how is it that we know that the earth is as old as it is? And why is it that this is not just something that was handed to us, and we believe it, but it’s something that’s objectively demonstratable?” And beyond that, when you start talking about biological evolution? And okay, why is it that we believe that this is at least a reasonable description of what’s going on in nature? Okay, here’s some stuff that’s a little bit dry. But the end goal is being able to say, “Yeah, I can accept this beyond just having it handed to me.” Evolution is a good one, in that it integrates a lot of different things. So you can bring in the purely biological, you can bring in populational, you can bring in geological and physics, and you don’t have to dwell in any one particular spot to try to make the point. But nevertheless, there are portions of the class that are somewhat more pure sciency, and I try to front load those in the course to keep the carrot out there of “Oh, we’re going to be talking about psychical abilities soon, and we’re going to be talking about UFOs soon,” because that’s fun stuff and ghost hunting and all that. But yeah, the science is a critical underpinning for the course and trying to get it so that it’s not just: “Here’s the scientific method, memorize this,” …to have it be science is a process that we all are invested in, and when you stop investing in it, then there’s trouble. And I think that the past year has really underscored the fact that that’s something that everyone should be… certainly every college educated person… but really everyone, should be understanding of the fact that science is a critical tool. And it’s not just the sacred tablets that have been handed down from the clouds, it is something that has objectivity, and there are processes… and what makes a scientific paper. We keep talking about, “Well, this vaccine test was done, and it was published in The Lancet, or it was published in the Journal of the American Medical Association. Why do we care? Is it just we paid more to get our article in this journal that people quote? No, it’s that these journals actually have a high bar for what they accept as publishable. And if it’s published in there, it means something. It doesn’t necessarily mean that it’s going to be true a week from now. I think in dealing with science, it’s good to emphasize that it’s not just something that is dusty books sitting on shelves. But by the same token, there’s an inherent danger when you expose the fact that we don’t know anything for certain. And it’s nice and comfortable to think that when you drop the apple, it’s going to fall at a certain rate. And when you get up tomorrow morning, the sun is going to be rising in the east. But when it comes to it, the more contentious the scientific question comes, perhaps, the bigger the scientific question becomes, the greater the likelihood that we’re going to continue to develop our understanding of things and rooting out the question of “Well, that’s just a theory.” Well, it’s not just a theory. If it’s a theory in science, it means something. It doesn’t mean that it’s a hunch. It means that this is something that we’ve put an awful lot of effort into, and awful lot of thought into. A lot of people have had their eyes on this. It’s not just one really smart person saying, “Okay, this is the deal.” …just the process by which we have to go in order to get to the point of saying, “Yes, we accept this as the way things work, whether it’s biological evolution, or whether it’s the verifiability of vaccine, or whether it’s anything.”

Kristin: And one of the things that you’re touching on there, I think, is also an important theme that comes out: that science is a continuing investigation, that it’s very comfortable for students, especially in K through 12, to think about scientists having answers instead of being an ongoing investigation. And typically the things that are taught in K-12 are the things science has answers for, not the things that are continually being investigated. So it can be scary for students who have that background to be confronted with news that our understanding of a virus is changing over time, because that’s the way understanding works. It changes over time as we learn more and more. This theme keeps coming up throughout the semester as well saying, “Hey, this is what we understand now. The state of our knowledge is this. The door isn’t closed to the state of our knowledge to be different in the future. It also gives us a good opportunity to bring in the importance of diverse voices as scientists. So one of the things that I talk about in my class is the roots of psychological assessment and intelligence testing, and how some of those roots have explicitly racist foundations among people who were explicitly racist and some probably unintentionally racist, but having racist impacts. And some of that is clearly because there were only white men doing work at that time in that area. And when you have only one perspective, it leads to one group of answers, that if you have a more diverse group of scientists who are studying a question, they expand the definition of the question, they expand the definition of what is possible evidence, the answers that they come up with are different and better answers because of the nature of scientific investigation. That it’s not just we have a question, and here’s the answer. It’s we have this question about the world, what does the question mean? Is that the right question? Is there a bigger question? How can we investigate it? Let’s look at different evidence, let’s expand our understanding. As part of that, we also talked about the foundations of photography, and what happens when you have only white people creating photographic film and processing. And what happens when you expand that into a more diverse group of people on a more diverse group of images, the same kind of idea. Although I have to say the horoscope and astrology stuff was the stuff that got the most excited,

Paul: Ah ha, the fallacy of personal validation. [LAUGHTER]

John: But I think we can also generalize what you were just talking about in that all of our disciplines involve in ongoing investigation, and that students come into our classes, thinking of them as these defined bodies of knowledge that they just have to memorize. And it is a bit of a shock and adjustment to students to see that there are many things we don’t know. And that takes a while to get them comfortable with that idea and accepting that idea.

Kristin: And that it’s not a flaw in the scientific process or the state of knowledge, the fact that it’s changing. That’s not a flaw, that’s actually a feature. Yeah, that’s a tough one.

Paul: And one of the things that I specifically talk about in the whole science, you know, what is science? What is pseudoscience? …is where things go wrong. And we talk about fraud. There are a number of times during the course where we’ll talk about “Well, this was published in this journal, and it was wrong.” And let’s see what happened later. And we talked about retraction and things like that. So the self- policing nature of science, when it’s working, right, it’s the best way to get to the point of feeling good about an explanation for something. It doesn’t necessarily mean that something is proved or something is fact. But we have this process in place, and as long as it’s a topic that people feel is important enough to have lots of eyes on it… well, there’s going to be no way of hiding that one set of results that doesn’t seem to agree with everybody else’s. And those things get found out, they get basically debunked, and the science moves on. So the idea that science is fallible, the idea that science isn’t perfect, it’s something that has to be embedded in that. But by the same token, because of the nature of the process, we can say that science is about as good as we can do when it comes to understanding and this was Carl Sagan… all that.

Rebecca: We always wrap up by asking what’s next?

Kristin: What’s next? What’s next… I’m looking forward to spring semester. I’m looking forward even more to the next fall semester. I think we all are in that position. I really do appreciate the experience that I have with my students and I’ll teach again next year, but since the universe is paying me to be Dean, I have to do that work as well this spring.

Paul: Well, my life has been leading up to this podcast. So really after this, there’s not a heck of a lot left for me. Now, it’s nice to know that CELT wasn’t destroyed by my being part of it once upon a time, and it actually seems to have improved since then. That’s a nice job.

John: Thank you. I think this is a fascinating course. And teaching students to more critically analyze what they read and hear in social media and in their social network is a really valuable skill. So I’m glad you’re working on that

Rebecca: It really does seem like what college is all about.

Kristin: Well, thank you. It was a lot of fun. And throughout the whole semester, I was grateful to Paul for the scaffolding that he gave me. He was able to answer all kinds of questions and gave me interesting materials to work off of. So thank you, Paul.

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

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128. Cultural Acclimation

International students enrolled in U.S. colleges and universities often face a multitude of challenges related to cultural differences and language barriers. These challenges can have an adverse impact on their academic performance during their adjustment process. In this episode, Don Donelsen joins us to discuss how the graduate business program at the University of Miami is working to ease this transition.

Don is a lecturer in the Miami Herbert Business School at the University of Miami. He is a recipient of a Spring 2016 University of Miami Excellence in Teaching Award.

Show Notes

Transcript

John: International students enrolled in U.S. colleges and universities often face a multitude of challenges related to cultural differences and language barriers. These challenges can have an adverse impact on their academic performance during their adjustment process. In this episode, we discuss how one graduate program is working to ease this transition.

[MUSIC]

John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John, an economist…

John: …and Rebecca Mushtare, a graphic designer.

Rebecca: Together, we run the Center for Excellence in Learning and Teaching at the State University of New York at Oswego.

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Fiona: My name is Fiona Coll. I teach in the Department of English and Creative Writing here at SUNY Oswego and this is my turn to sit in as a guest host.

John: We should note that this podcast was recorded in the third week of February 2020. Many of the plans that are discussed here have been altered as a result of the nationwide shutdown of institutions of higher education since the onset of the global pandemic.

Our guest today is Don Donelson. Don is a lecturer in the Miami Herbert Business School at the University of Miami. He is a recipient of a Spring 2016 University of Miami Excellence in Teaching Award. Welcome, Don.

Don: Hi. Glad to be on.

Fiona: Today’s teas are… sweet cinnamon spice.

John: Are you drinking tea?

Don: I’m not drinking tea, but I do actually have a gift from a former student.

Fiona: Oh.

Don: I was told it was Chinese tea, but then other Chinese students said this is not Chinese.

Fiona: [LAUGHTER] Well, you can say we’re drinking tea and you’re looking at tea. I guess that counts.

Don: I am looking at Green tea.

John: And I am drinking a ginger tea. We’ve invited you here to discuss a program that you have proposed and are working on at your institution to help students from China adjust to cultural differences in how classes in the U.S. are taught. What prompted your interest in this issue?

Don: We’ve had a large influx of Chinese students at the University. That’s probably the main impetus on what prompted this. I asked our institutional people for some data, and just in the graduate business program, we had our Chinese population double just in the last year. So we’re up to about 400 and something in the graduate business program, and undergrads, we have about 1500. And we’re not a large school, that’s about 15% or so of the entire population. So I’ve seen noticeable increases in Chinese students in classrooms, especially in the STEM specialized master’s programs, which they’re very attracted to, for some visa reasons, and perhaps other reasons. And so I actually had a section, there were 16 students, 15 of whom were from China, not by design, just this is how many Chinese students we have and sometimes that’s how it worked out. And I started noticing some differences in how the Chinese students were interacting in that class when they were mostly surrounded by their peers from China than the Chinese students who in the past there was one or two Chinese students in a section of 19 or 20, but now there’s four or five. This semester, actually, I have more than half in every single section from China. And so I started noticing that in that one section, it was all Chinese students except for one from South America, the interactions were a bit different. And then discussions with colleagues, how to improve teaching… The courses that I teach are classes on critical thinking, and problem solving and communication. And so the class participation is an enormous component of the class, we teach critical thinking by forcing people to do critical thinking. And so the trope, I guess you might say, not just the Chinese students, but a lot of international students in general, is that their language barriers are most pronounced in a class like that, and they participate less in class discussion, and they have difficulties with communication. Most of them, in my experience, have been difficulties that only they perceive, difficulties that aren’t actually barriers. But all of those issues I found true with the Chinese students but amplified to a much greater degree, and that’s the general consensus among colleagues. And so, as the numbers started to grow, we actually created a course, a different numbered course from the core course that I teach in the graduate program, exclusively for non-native English speakers, because putting them on the same curve is really problematic to their grades when there’s a heavy written component. But at the same time, we have academic standards that matter, I can’t just give them a separate session, so we created a separate course. And so it’s different numbered, and it’s essentially the same course title except for non-native English speakers. And so as I had the accidental almost all Chinese student class last semester, I said, “Hey, I should probably take advantage of this opportunity to test run in the spring semester,” which is now, when I’m going to have by design a class of all Chinese students. So I started really trying to identify “Why would they participate when they did participate? Why didn’t they participate?” Trying to break down what it was that caused these issues that most faculty here observe with their reticence to participate and lack of comfort with speaking up.

Fiona: Can you talk a little more about the general differences between classroom interactions that you’ve observed in students from China as opposed to perhaps students who are mostly American?

Don: So it’s actually changing now, because of some of the stuff we’re doing. Where we were at to begin all this was they pretty much do not participate in class discussions. It’s very rare that they do. If you go full Socratic method and just start calling on people, some of them will participate when called on, but it’s clear that they’re uncomfortable with it, they don’t quite know what to do, and some will just refuse, even when called on. There will just be a minute or two of silence while they try to think of something or they kind of punt. And so with class participation in most of our courses in the graduate program is 20 to 30% of the grade, it’s a significant problem that inhibits their success.

Fiona: And I think you’re suggesting that there are multiple factors involved in this reticence. So, it’s not simply a language-based issue, but also a cultural issue that expectations around classroom culture differ so much that students really do feel unable to participate in a culture that feels so different from the one they’ve just come from.

Don: Exactly. So I started talking to students, one of the things I noted that was interesting was they’re very comfortable speaking after class, one-on-one, very frequent after class. And as I started having more Chinese students in my classes, it began to be a problem, actually, because I didn’t have enough time in between classes to field all of their questions. And so I thought that was interesting. And then in the few instances in which they had to give presentations, so an assigned presentation, like a stock pitch or something, they did remarkably well, mostly. And in fact, if I went and correlated my grades based on nationality, I strongly suspect it would be zero on the presentations, whereas on class participation it was a very strong correlation, so that got me curious. And I started asking them, “Why are you comfortable speaking to me outside of class?” which I’m very appreciative of. The Chinese students in particular here, some of them… I could put a cot in my office because of how frequently they would come to my office hours. And so it was clear to me that it wasn’t an unwillingness or a lack of care, which made me even more curious because some faculty misinterpret their classroom behavior as an unwillingness or lack of care. And so I started engaging and asking questions about participation, and the conversation just kind of grew, and I learned that the way that they do education in China, and there was some various experiences described, but pretty much all of them described an educational environment that they were brought up in, in which there is no mandatory participation as part of the grade. When participation is expected in class it is almost always in the form of a show of hands, and in no instance did any student describe a situation in which they had an open class environment where they would, without being prompted, speak up and make a point or something. In fact, the word that was consistently used by students, when I asked them what they think about speaking up in class, is “rude.” They think it’s rude. They look down, because looking up at someone is considered to be a sign of disrespect in many aspects of their culture. And so some faculty misinterpret it as they’re disengaged or they’re on their cell phone, but they’re actually fully engaged. They just think that that’s what the expectations are. So they think it’s rude to interrupt the class, they think it’s disrespectful to make eye contact. And so there’s a signaling problem, essentially, the normal ways that we would evaluate students to assess understanding, to assess engagement, don’t really work well without some explicit addressessing of these issues with the Chinese students. In addition, one major cause that we found was that their education is, perhaps not surprising to some people, but their education is designed around the idea that there are black and white answers to everything, there is very little gray area, their evaluation metrics appear to be almost exclusively objective, multiple choice, or true and false. Even in their English language classes it’s objective metrics… which of course, we all know the English language, for good or for bad, there are no objectively correct things, but they believe that there is a single correct way to make a statement in English, and so that causes a lot of hesitation in class because some students, they want to participate, but they spend time trying to figure out the right way for me to say this. Some other issues related to these issues with they’ve been taught that everything’s black and white… and even the English language is… they fear embarrassment if they mispronounce a word. They tend to be self conscious of their accent in ways that I don’t find as common with Latin American students or Indian students, who also are prone to having some self conscious issues with accents and like but not to the same degree as to Chinese students. I think it’s because they think there is one way to say it. And so there is a fear of embarrassment wherein it’s hard for them to grasp that they can’t be embarrassed because there’s really no bad answer when we’re having a Socratic discussion. And so fear of embarrassment was a contributor to these issues as well and a lack of specific directions. And so one thing that I found most startling, as I was going through these informal focus groups with Chinese students, is the number of them who could not articulate what class participation means in any way that aligns with what we know class participation to mean. Many of them thought that class participation simply meant showing up and that they would get their points from that. About half of them actually had no idea that their grade would be impacted by class participation, and the frequency and quality of that participation. I spoke with one second-year MBA student who I’d had in class last year for some insights from him, and he expressed that he was in that path, and he had no idea that class participation points mattered. And it pretty much put him in the bottom quarter of the class for his first semester, and then he eventually figured it out, and now he’s in the top quarter of the class, but that was just very upsetting to me. That was the point at which I said, “Okay, we are failing these students. It is not incumbent on them. We are not putting them in a position to succeed.” And that was the real fuel to the fire… to actually do some programming and create some initiatives to try and prepare these students for success better.

Fiona: There is so much about academic culture that feels straightforward and self explanatory until an experience just like this, when you realize how much of what we expect goes unexpressed, or unexplained, or is invisible in one way or another. So how did you begin tackling this enormous and multifaceted issue?

Don: I just made a checklist of all the things that we identified as causing these problems, and it was clear to me that we needed to be active. This was a significant enough problem with deep roots that it wasn’t as simple as just changing the way that we introduce our syllabus, and adding a five-minute spiel or something, it was much deeper than this. And so I proposed that we need to teach them how to be a student in an American classroom, especially in a program that requires Socratic discussion in most classes and is going to be 20 to 30% of their grade. So I proposed that we add a course to the orientation program that we have on how to be a student.

Fiona: And how detailed do you get in terms of approaching this from a metacognitive perspective? You explain to students the larger purpose of this kind of Socratic discussion, or do you simply dive in and have them start practicing? What approach are you imagining taking?

Don: My thoughts were kind of a two-half approach, wherein we first start off by teaching them what the expectations are. And so, exactly as you said, explaining to them things like “we value wrong answers.” John and I taught for many years at the Duke TIP program, and those students… very, very academically gifted… are younger, and so they can be very intimidated by Socratic discussion. And so I would always tell them that our jobs would actually be very boring if, every time we asked a question, the first student who answered gave a perfect and correct answer, and I don’t think that students would learn very much if that was the case. And so the idea is that we’re going to have discussions like that, kind of half teaching and half selling the importance and value to them in participating, accepting that there isn’t really wrong and right answers, we are moving a discussion forward. And when they successfully complete our program in a year or two, they’re going to be holders of a master’s degree in business and going to work in the business world, in which it will be expected that they put forward ideas that they don’t even think are necessarily going to work. Jeff Bezos at Amazon demands people put forward any idea they have, whether they think it’s going to work or not, and so we’re going to use case studies like that, a company they know, Amazon, a person they know, Jeff Bezos, and say, “This is who makes it to Vice President at Amazon, the person who’s willing to speak up in class and give a wrong answer.” So we’re going to educate and sell, really, participation and show them how to do it with some modeling. And so ideally, we will get some second-year grad students in their cohort who, through faculty recommendations, can be good role models and we’ll do some roleplay interacting with those students and demonstrate “Here’s what it looks like after extolling the virtues of it and demonstrating how we want to do it,” and then have them actually just do it, a mock class, and after that we would slowly morph from lecture into Socratic discussion.

John: And you’re planning to start this off with some type of bootcamp at the start of their year when they arrive, correct?

Don: So that’s actually complicated because we have lots of different programs. In business academia there’s been a seismic shift… really, like two years. It’s kind of startling, but there’s a major shift away from MBA degrees and a major shift towards specialized master’s programs. And so we went from having the MBA as our bread and butter, that was our main graduate degree program with I think we have like eight or nine specialized master’s programs now. And so there’s some logistics that have to be worked out because, you know, some of them have their own schedules, and there’s some departmental autonomy. Some of them are coming in July, some are coming in August. So they have a boot camp and then orientation, so those are separate. The idea is that as part of that boot camp, there will be a mandatory required course that is communicated to them, and it’s probably going to be two sessions. So I mentioned you haveb two halves, we’re thinking the best version of this would be overnight with a break in between those two halves with a case to go home with and prepare for this Socratic discussion.

Fiona: I’m wondering how you might incentivize an openness to failure or to wrong answers. Let’s say you’re not Jeff Bezos, don’t have someone’s employment in your hands. Have you experimented with, or thought about, or planned for ways to not just encourage students to take these sorts of risks in the classroom, but to actively acknowledge and perhaps even reward that sort of wrongful, rightful risk taking?

Don: Right, so, yes, and a couple of things I already tried out this semester with that all-Chinese section that I mentioned, I started off that class by saying “Nǐ hǎo, huānyíng lái dào wǒ bān,” which is a surely butchered way of saying “Hello, welcome to my class.” And then I asked them how many of them think I’m stupid because I butchered this phrase in Chinese, and, of course, none of them said that, and I said, “Well, that’s because you have context, and so the same thing is true for you all.” If there’s a student who’s born in Washington, DC, and has lived their entire life in the United States, and now they’re in a master’s program and they’re making grammar mistakes, I should rightfully judge them as having a lack of effort or some kind of problem. But for someone who is not a native English speaker, inductive reasoning does not allow the same kind of leap, and it would be illogical to assess someone on a personal level because they mispronounce a word or something. And so I said, “Just as you did not think lowly of me, or assess me to be incompetent or something because I butchered this Chinese greeting, you will receive the same benefits in your interactions with people.” And so they all laughed, there was a lot of laughter, and I think that kind of worked a decent amount, and then, and this might be unpalatable to some faculty members, but I have found with the Chinese students, they are extremely conscious of the opinions that their professors and peers have of them. And so it is very important to pat them on the back, especially early on. And so I started off with a low-stakes presentation, you know, one minute, because again, I found that when they’re provided with directions, and it’s required, and there’s a grade, they knock it out of the park, and then intentionally pointing out to good things that making them feel kind of safe, and that they’re not going to be embarrassed. Someone will mess something up, they’ll mispronounce a word or something and we’ll point out that it didn’t matter, and no one laughed at them, and that sort of thing. And so I found that doing that early on has helped in this section. And then in addition to that, the other main incentive that we’re playing with is changing class participation grades to more periodic updates, rather than what we typically do, which is just one of the last things that’s entered into our Excel spreadsheet probably after we’ve already gone on spring break, and because the updating of it in the feedback. And, John, I’m sure some of the other episodes I listened to that coincides with the importance of feedback on making better choices, and so not making it a surprise.

John: Letting students know that their lack of adjustment to American culture is actually harming their grades early on makes it much easier to adjust than when they find that out after the fact. So this will require some adjustments, not just from the students to adjust to American institutions, but also from faculty.

Don: Absolutely. If you’re a faculty member at an institution that wants to be a global institution, you have to think globally, and you can’t just expect every student to show up in your classroom Americanized. I think it’s kind of silly thinking really to just demand that the students Americanize themselves or westernize themselves and sink or swim because we’re not setting them up to have good outcomes, and that’s what we’re here to do.

John: We face some similar issues here. We’ve tried to focus on working on faculty to change the way they teach classes, but that only reaches the faculty who actually attend those workshops and students need to adjust to a wide range. And so I think there’s a lot of merit to this approach of working with students to help them get acclimated, especially perhaps in a business school where many of the students may want to go and work in firms where that type of participation and that type of activity is expected. So it’s also partly an introduction to American culture, as well as just American educational systems, which in a master’s program in business, would seem to be really appropriate.

Don: Absolutely. One of the drivers of the growth in specialized master’s programs for international students is STEM degrees get an automatic two-year work visa, which is very attractive. And so it’s pretty clear that, especially in those STEM credentialed degree programs, that their goal is to take advantage of that automatic to get employment, and it will impact them very quickly if they don’t acclimate to the classroom environment, which as you said, we do model business environments. And so I tell my students that we’re going to behave as though we’re in a consultancy meeting in class. You’re absolutely right. It’s beyond just a procedure for how to get grades, it is training for bigger things beyond the classroom.

Fiona: You mentioned that this program is focusing on masters level students, but the university also has a large number of undergraduate students. Do you think that this is a model that could be expanded to address that slightly different student population?

Don: I think so. Logistics would be an issue, of course, we’d probably have to recruit more help. But scaling aside, I don’t see much difference at all. I do teach a handful of undergrad sections every once in a while and the issues thinking back are identical.

Fiona: I have a slightly random question. Do students from China come to America with a pre-existing idea of what college is going to be like, what graduate study might be like? Is there any access they have to set up any horizon of expectations for them?

Don: This is not information that I got from our focus groups, but my observations, I strongly suspect that it’s something they don’t even think about. It’s kind of like you don’t know what you don’t know, and they’re startled to find that it’s not just what they have been doing for the last 12-15 years of education.

John: When they’ve been adjusting to a school system for over a decade, it’s pretty easy to base your expectations on what you’ve observed in the past.

Don: Right.

Fiona: I, too, interact with international students in a slightly different context, in an English literature department.

Don: Oh, that’s got to be tough.

Fiona: And many of the issues, especially that black and white thinking you’re describing, are amplified in my discipline, but I always do ask them partially by way of getting them to think about their own expectations, you know, “What were you imagining this class might look like?” And often they do have some sort of pop cultural version of what school might be like that emerges in a fascinating way. They have particular reasons for wanting to come to America in the first place to study, so I was just curious as to whether or not you had any insight into that version of things for Masters of Business students?

Don: No, I think they just value an American degree in business. Some of them do come from American undergrad institutions, and those students generally have already acclimated, but most of them are coming straight from China. Many of them, the day before orientation was their first day ever in the United States. That’s really scary, and so they show up at the airport and realize that they’re not nearly as good at speaking English as they were led to believe. And so I think there’s a lot of just very understandable ignorance of what they don’t know. We’re using a lot of social media, and we’re encouraging a lot of social media use, our Chinese students to communicate with their peers back in China, both as we find it’s a very good recruitment tool, and also to help with that kind of expectation.

Fiona: One of the other things I hear from the students I interact with who have come from China is their shock at how quickly Americans speak English, how fast professors speak in the classroom, and that’s a tougher one to handle in a boot camp class, I suppose. And I find myself simply trying to reassure them that they will be surprised at how quickly they adjust and they just need to give it some time and some practice, but it’s a very real source of anxiety for them in those first weeks of the semester.

Don: Yes, absolutely. And I’m glad you mentioned that because that is such a common… I mentioned before that students frequently will come up to me after class to engage and the mode interaction is asking for clarification on something that was said an hour prior in the middle of class that they didn’t understand. And in some cases, that’s fine. I can clarify, and it works, but in some cases, it’s like, “Okay, well, everything after that for the last hour, you didn’t get either if you didn’t understand that, and that’s really disappointing as well.” And so I make it a point, whether it’s an all Chinese class or not, I tell them that I want them to stop me if I’m speaking too fast, or I say something they don’t understand, that I want them to stop me and let me know that, and that I don’t think it’s rude. And in fact, I would be very upset to later learn that I wasn’t communicating effectively enough for them to gain understanding, and so that has helped a lot. It usually takes more than once of saying that for it to set in, but by the second or third class this semester, I’ve had pretty much every class someone stopped me and said, “I didn’t understand that” or, “my translator is not registering that word. What is that?” But yes, that’s an enormous issue.

John: Is lecture capture used there at all?

Don: I don’t use it.

John: Many of us use it. And I know in my econometrics class, before I flipped the class, I used to do some interactive lectures, and one of the things that mostly Korean students and occasionally Japanese or Chinese students noted was that if there were parts they didn’t understand that well, they could go back and play it back at half speed to make it easier to understand things, and that’s a nice accessibility feature for anyone who’s not a native English speaker. Another option might be to let students record things too, and then they could go back and play it back at a reduced speed until their understanding was able to keep up with the actual rate at which we speak.

Don: Interesting that you mention that because one thing that came from the Chinese students themselves in these focus groups was a pretty surprising number of them who said that we should ban electronic devices completely, because they said that they’re… so much more than American culture… they’re wed to their electronic devices. And they pretty much admitted that you are going to have some engagement issues unless you just forbid the electronic devices.

Fiona: It’s interesting that they can recognize [LAUGHTER] a certain sort of problem and are asking for help, I suppose.

Don: Well, they asked for help after the semester was done, and they made me promise to not name them if I implemented a ban. So there was some strategy involved, so that’s critical thinking.

John: But there is also the capability of a recorder which would not be that much fun to interact with. So…

Don: Right.

John: …there are devices that could work that would not be distracting.

Fiona: I’m really struck by the way in which you’re paying attention to a very specific cultural group here and you’re adjusting to very specific problems that that group has. You mentioned your checklist of things you know are happening and your desire to find the source of those things, but I can’t help but think that the adjustments you’re making are, in fact, adjustments that might benefit all sorts of students, all sorts of students for whom academic norms are a little bit hard to penetrate, or to understand, students who might have cognitive differences and struggle in discussion situations in particular. And so your particular intervention here seems to open out into a larger issue of what inclusive teaching might look like.

Don: Absolutely, and I’ve actually had that same thought. We’re singling out Chinese students, but boot camp, is there a problem with that? And is there some perception bias on our end that we don’t recognize these same issues with some other groups? But I think it’s very institutional, it’s not just culture by culture, it’s institution by institution. What we ended up finding is, because of our very, very heavy South American roots, our Latin American students are non-native English speakers who are native Spanish speakers, I think they feel more comfortable here than they might in many other institutions, and so you could have these same exact kinds of problems rearing their head, even maybe 100 miles north of here at another institution where there’s not a critical mass and those kinds of deep connections. We even offer some of our core courses in Spanish, and so I think they feel very comfortable. But it struck us that it wouldn’t take many changes in our circumstances for them to be in the same boat, perhaps, as we found the Chinese students. So you’re absolutely right.

Fiona: We do usually finish up by asking “What’s next?”

Don: What’s next is interesting, because the virus issues and so we are probably facing deferment of admissions to Spring 2020. And so what’s immediately next is adjusting on the fly as those things develop. But as far as the specific issue with helping students acclimate, where I would like to go next is just keep learning, keep having these discussions with students. So I had 20 something odd students participate in a pretty lengthy focus group session with me, that’s not enough, and so keep learning, start implementing some evaluation methods on ourselves. As John mentioned, sometimes it’s difficult to get faculty to cooperate with things but ideally, we would mandate standard language on class participation in all graduate syllabi, we would mandate periodic updating of their score on that. And we would even add in our reporting metrics, how the scores are changing in those classes that are doing that. Are they improving after we give them the first update, and so learning more about the students and the issues that they face so that we can better serve them I think is what’s next and really probably what always should be next.

Fiona: That’s great.

John: Sounds really good.

Fiona: Good luck with all of it.

Don: Thank you.

Fiona: Sounds like a very worthy intervention.

John: Thank you, Don. It’s always good talking to you.

Don: Thanks for having me, so much.

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Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer. Editing assistance provided by Brittany Jones and Savannah Norton.

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