307. Career Readiness

Students do not always understand how the work that they do in our classes helps prepare them for their future careers. In this episode, Chilton Reynolds and Ed Beck join us to discuss one institution’s approach to helping students understand and articulate how their course learning activities intersect with career competencies. Chilton is the Director of the Faculty Center for Teaching, Learning, and Scholarship at SUNY Oneonta. Ed is an Open and Online Learning Specialist, also at SUNY Oneonta. Chilton and Ed have both worked on integrating career readiness skills into the curriculum.

Transcript

John: Students do not always understand how the work that they do in our classes helps prepare them for their future careers. In this episode, we discuss one institution’s approach to helping students understand and articulate how their course learning activities intersect with career competencies.

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John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

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John: Our guests today are Chilton Reynolds and Ed Beck. Chilton is the Director of the Faculty Center for Teaching, Learning, and Scholarship at SUNY Oneonta. Ed is an Open and Online Learning Specialist, also at SUNY Oneonta. Chilton and Ed have both worked on integrating career readiness skills into the curriculum. Welcome Chilton and Ed.

Chilton: Hey, It’s nice to be here.

Ed: Thanks, John.

Rebecca: Today’s teas are… Chilton, are you drinking any tea today?

Chilton: I am. It’s afternoon here, so I’ve moved to iced tea. I make my own decaffeinated, slightly sweetened, peach iced tea for the afternoon.

Rebecca: Sounds nice and refreshing.

Chilton: Yes.

Rebecca: What about you, Ed?

Ed: I am drinking a Chamomile honey and vanilla tea, in a very fancy special mug.

Rebecca: Oh, that’s a Tea for Teaching mug. I wonder where you got it.

John: And I am drinking an Irish Breakfast tea today.

Rebecca: Also in a tea for teaching mug. I have Lady Grey, I think.

John: We’ve invited you here today to discuss your work at SUNY Oneonta in making explicit connections between course learning objectives and career readiness skills. Can you tell us a little bit about that?

Chilton: Yes, we’d love to. And again, thanks for having us. We’re excited to be here to share this project that we’ve been doing. We just finished up with our first cohort where we are really trying to help our students make really clear connections between what’s going on in the classroom with career competency skills that they’ll be using after they leave college. So the focus of this program was really on helping faculty build into their courses, times to allow students to reflect on what they’re doing in the classroom, and really say explicitly: “Here’s the skill that we are trying to build towards. Here’s what we’re doing in class. Now, as a student, practice actually making that connection. We want you to either write that and think about it in writing or say it out loud, and practice saying out loud, so that those connections can become as strong as possible after you leave this class.” The focus of this was on lower-level classes, we specifically targeted lower-level classes, because we thought that by the time they’re getting to their senior seminars, they’re doing that in the class already. But we don’t have these conversations in our 1000- and 2000-level classes. And so the more we can do this in our lower-level classes, hopefully when they get to those upper-level classes, they can say, “Oh, yes, I do remember talking about technology skills or communication skills early on and I can make connections now between what happened in that class and what’s going on.”

Ed: Yeah, the big thing that we always are talking about in the instructional design field, in the faculty development field, we’re talking about authentic learning all the time. But I joke sometimes when I say like if a student completes a course built on authentic learning, but can’t talk about it in an interview, or articulate it to themselves or others, did it really happen? And this is our practice. This is us saying, “if we’re going to do all the effort to make sure that our courses are built on authentic learning, we’re building authentic tasks into them. Let’s go ahead and do the next step of reflection, of practicing, so that students are prepared to speak about it.”

Rebecca: Can you talk a little bit more about how you rolled it out to faculty, because you’re talking about working on it through the center, and then getting faculty to adopt it in these lower level classes? Can you talk a little bit about those details?

Chilton: Yes. So we had started with a call for faculty. We actually had gotten a grant, there was local money from our institution to be able to do this where our incoming president had created… we didn’t have a strategic plan at the time, so he created a initiative called “regaining momentum” that was very much focused on re-engaging our students, both incoming students and current students. And so one of the focuses was on career readiness. And so that was kind of “how do we help our students make those connections?” So we had applied for a grant, we received the grant, and in doing that had promised that we would do this over three years, the first year being our first cohort. So we actually put out a call for proposals and went to a couple of faculty that we knew were doing some of this from some of our previous work, and said, “Would you be willing to be a part of this?” and then also have the full call for everybody across campus, and we were looking for 10 faculty, and I think we had 11 proposals to begin with. After that we went through the team that was built from across campus. We can talk about that in just a second too. But they had a team that would review those proposals and then said, “Yes, we had a cohort of 10,” which is what we had funding for the first year of the cohort, and then went through the process with them over the year.

Ed: In our center, we’ve really been thinking about how we can focus on the student experience. We’re in a transition phase right now, we used to be known as the Teaching, Learning, and Technology Center, and we are transitioning, and as of July 1st, we’re now the Faculty Center on campus. We were thinking about how we stop leading with technology. We always were thinking about teaching but we wanted to lead with that. And one of the things that we were doing was we were focusing in on the AAC&U high-impact practices. And we went through that long list of high-impact practices and said “okay, what fits into the work that we are already doing as a center?” and kind of identified some of them, so we had already been doing sessions and cohorts of project-based learning with our faculty members, we had already been investigating and helping build ePortfolios. And we always saw ourselves as the collaborative learning people. So what we wanted to do was create a cohort of people that were thinking about this and tie it to a goal that we could keep coming back to, and have these faculty meet with each other throughout a semester to really create a community around a central idea. And that’s where the idea really came from was to keep reconnecting through the semester and focus on building that community versus the sometimes one-off presentations that faculty development can sometimes feel like.

Rebecca: Can you talk a little bit about the career readiness competencies that you’re focusing on?

Chilton: Yeah, when we started this application process, we were connecting with other groups across campus. And one of those that when we talk about career development should be the Career Development Center. So we reached out to them and they talked about how they were using the NACE career readiness competencies. NACE is a national organization that is connecting what’s going on in the classroom to careers afterwards. There are eight competencies that are a part of those and they align a lot of their work specifically with that. Additionally, we found out that some of our co-curricular activities also aligned with the NACE competencies. We have a Lead program, which is a leadership program on our campus, and that uses the NACE competencies as well. The School of Liberal Arts has a program going on right now where they were trying to do a lot of this similar work outside of the classroom with students helping them connect what they had been doing in their classes with what was going on through the NACE competencies. So we found there was a lot of work already happening on campus, and so we really wanted to make sure that we aligned with that as well. What we like about NACE competencies is it really aligns with a lot of the work that goes on in our classrooms. And that’s what resonated with us, and that said, we’re focused on what’s going on in the classroom, how we can help support faculty in doing more useful work inside the classroom. And so we thought about how the NACE competencies really do that. So we think about things like professionalism, communication, critical thinking, teamwork, technology, and leadership. Then there’s equity, inclusion, and career and self development. Those are the soft skills is that word that got used a lot in the past to kind of say, “Yes, we do these things, but we didn’t really help students make those connections between what’s going on.” So we felt like it was a great framework to take into the classroom and say, you’re doing this as faculty, you know, you were doing this, but the students don’t always know that they’re doing this, how can we be able to help do that? The other thing I’ll follow up with that is, as we were exploring this more, we reached out to the POD Network, and actually found out [LAUGHTER] from SUNY, there was already work going on some of this as well. So our Center for Professional Development, has a whole certificate program that’s around connecting career readiness skills into the classroom and our use of the NACE competencies as a part of that as well. So it was really a lot of tie-ins that we saw really strong connections between what was happening on our campus and things that were happening locally.

John: We have talked about that, to some extent in our previous podcast with Jessica Krueger, and we’ll include a link to that, in the show notes.

Chilton: And one thing I follow up with that, John, is we have a couple of pre-professional programs. And this seems to fit really well there, like career readiness makes sense when you have a pre-professional program that’s preparing you for a specific program. We were also trying to reach into our liberal arts programs, into our science programs, into lots of other programs that might not be as focused on a specific profession, but still are connecting into these career readiness competencies.

John: And since we’re doing these things in the classes anyway, it’s nice for students to be able to recognize that these are skills that are going to be helpful for them in their future careers. And when they can see that, I think that may help provide a little more intrinsic motivation to engage in these practices and develop those skills. How have students responded to that?

Chilton: So we are in the first year of this, and this is one of the things we were reflecting on as we were preparing for this in that we realized our first year was focused on what faculty are going to be doing. As Ed said, we’ve been working with some faculty on this, that have been doing this on a smaller scale. But as far as this program, we’re looking forward in year two to really hearing from students and hearing how that’s going to go, so we’ll have to provide some feedback and liner notes later on to let you know when we hear about from the students.

Ed: Yeah, I’m gonna lead a committee to do the IRB and create some surveys to send out to students that are part of the program and have a little bit more of that student voice that we can report back on. Because I think that’s really important. It grew out of a proposal like that, that I’ll talk about a little bit later. But we had done that student interviews and student feedback once before, that really helped create this framework that we were really trying to set up with now a cohort of faculty members.

Rebecca: I really love hearing that you’re using NACE across your institution in different spaces. So you mentioned that Career Development Center is doing it as well as your center. Can you talk a little bit about how that collaboration is working?

Chilton: Yeah, so we really see this as a partnership. And it’s one of the things that we really tried to be intentional early on. Because when you say career readiness, that is a Career Development Center thing, and we don’t want there to be any perception that we’re trying to take over what they’re doing and we want to be able to just support them so that when students come to them, they are more prepared. A part of the original proposal was going to the Career Development Center and saying, we want to do this with you, would you be willing to partner with us? We can do more of this in the classroom. It was very much a partnership, it was very much us wanting to say, “What is it that you do in the Career Development Center, and then also, where can we help support you?” And then make sure that we feed into what you’re already doing. So it’s not any appearance of us coming in and trying to take over your programming, but just help our students be more prepared when they come to your program.

Ed: Actually, we had a great day at a winter workshop where the Career Development Center sat with our faculty and said, “Here are some of the things that we are already doing, here are the services that we’re purchasing, here are the things that we do at one-on-one consultations, here was what it could look like if you invited us into your course.” And some of our faculty members did that and invited the Career Development Center into their course to speak to them. And some of our faculty members were doing other things that incorporated the competencies but didn’t necessarily incorporate an outside group like the Career Development Center. So we had a wide range, even among our cohort of what they were doing. During that winter workshop that I was referencing, we actually brought in an outside trainer. And that was really nice. Chilton mentioned that the SUNY Center for Professional Development, the CPD had already been doing a four course sequence on the NACE competencies, which was really meant for a variety of professionals, it wasn’t just faculty, but the instructor that came highly recommended to us was Jessie Stack Lombardo also from SUNY for the SUNY Geneseo Career Development Center Director. And she came in and did some workshops with us and the faculty thinking about what are the small things that we can do in our class that helped students reflect, that helps students make those connections?

John: Could you tell us a little bit about the impetus for starting this program?

Ed: Yeah, so even before the program, we were, of course, working with wonderful faculty members here at SUNY Oneonta. And one of the things that we’d been doing quite a bit was thinking about making websites and ePortfolios, having opportunities for students to build their own web space, build their own web presence. So even before the cohort happened, we had one great instructor that said, “Hey, I would really love to be thinking about building ePortfolio projects into my course, would you help me do that?” During this time, John, you know, we were doing the SUNYCreate, a domain of one’s own initiative. We were giving websites to students. That was a technology-focused initiative. But we were doing a lot of these things already. I said, “Yeah, let’s come in. Let’s do that.” I was invited into that class several times. And we were so proud of this course, the way it came out. I want to give such a big shout out to Dr. Sarah Portway. She later went out and won the Chancellor’s Award for Excellence in Teaching based on a lot of the work that she was doing. They were building a fashion magazine online, the students were taking the articles they submitted for that fashion magazine, and also bringing them back to their portfolio and showcasing them on their own sites in addition, and she said, “Hey, why don’t we take this thing on the road? Why don’t we go to the AAC&U’s Institute on OER and ePortfolios.” And we said, “Okay, let’s do an IRB, get some student feedback from that, to bring to the conference so that we have that student voice when we go through.” And the feedback was fantastic. Students really responded to it. It was a wonderful presentation. But we were also starting to realize during those interviews, it wasn’t a negative, but it wasn’t all positive. Students were still not making all the connections between the skills that they had done and things they had practiced and the skills they had acquired, and being able to articulate that. I have this memory of a student saying to me, “I wish I could have put this on my portfolio, but it was a group assignment, so I can’t put a group assignment on my personal portfolio.” And I remember just kind of stopping the interview format and saying to her, “Oh, I would absolutely put that group assignment on your portfolio if you’re proud of it. I would absolutely describe what it is you did to contribute to that. group atmosphere and talk about how you can be a successful collaborator and describe how you work in team environments. And then put that thing that you’re proud of, that artifact that you’re proud of, on your portfolio, but also with the framing of what it means for you to be a good teammate and what it means for you to be a good collaborator.” And the student said “Oh, I never thought about it like that, I guess I could do something like that.” And Dr. Portway, being a fantastic instructor, never being satisfied with how things went in the last class was kind of like, “We need to think about this a little bit more. We need to be more explicit. We’re already doing all these authentic assignments. And at some level, it’s hitting. And we definitely want to keep going down this road. But on some level, we are missing something in helping those students make those connections. What do we need to do in the classroom activities, in the way that the assignments are presented, that helps walk them through that to make them just a little bit more prepared, because the authentic skills were already in the course. They just needed help making that connection.” And that was really the thing for me that I walked back from that experience and knocked on Chilton’s door and said, “We need to be doing more of this, and we need to be doing it not one at a time, but with groups of faculty members.” And that was really important to me.

Chilton: And what was interesting to me was that to carry that on a little bit more, when we first had this proposal ePortfolios was in the proposal title. We were really focused on we want to do ePortfolios for everyone. And some of the feedback we received was “Yes, ePortfolios can be a part of that but this could be a much wider conversation,” which is again, how we got back to NACE. There are these bigger frameworks that we can be a part of. So we went from, “Yes, here’s this great tool to no, no, no, let’s look at it from a framework perspective.” And now we’re at the point where we’re like, yes, some of the projects will be ePortfolios, some of them will be other things. And that’s okay. And that was bigger than the tool. This is about helping our students think about what they’re doing and helping them connect to things that will be useful for them after they leave college.

John: One quick follow up, you mentioned that you have groups of faculty who worked on it. As I understand this, this was a faculty learning community that you put together, where faculty received some slight funding or a small stipend as part of the participation. Have you done any work there with entire departments in revising their curriculum yet?

Ed: No, we haven’t done the departmental level work yet. Right now we’re focusing on coalitions of the willing, having faculty who are interested in these types of things. One of the hopes is that after doing three cohorts, having worked with multiple faculty one year, then the second year, then a third year, new faculty each year that we can get to a point where we’re ready to have a bigger discussion. There was one participant in the group that was really focused on making a freshman ePortfolio with the explicit reason to keep contributing to it throughout the program. And I think that shows a lot of promise. But we’ve still got to do some work to get the buy-in from the rest of the department to make sure that it gets used. So I mean, there is a lot to be done there. And it’s one of the things I’m hopeful for the future.

Chilton: To add on to that, one of our goals out of this is to be able to build a repository where we can share and our hope is that we can have enough examples that when we go to a department, we can say, here’s some small changes you can make. Ed had mentioned this earlier, we want to be able to have a breadth of here’s some small tweaks you can make. Or here’s some larger things you can do. And be able to have some examples that are multidisciplinary, that are a wide range of both implementation needs, as well as examples from different departments so that when they go to a department, we can say this doesn’t have to be a large change, it could just be helping make some small changes to help those students make connections.

Rebecca: So I wanted to follow up on an earlier point that you were making, from an experience that I’ve had as an instructor, and I’m sure many other instructors have had is you work really hard to make these kinds of career-ready activities, things like professional email writing, and portfolio projects, and team projects, the list goes on. We do many of these things as instructors, and then you inevitably have this conversation, a one-on-one maybe with a student. And you just realize they have no idea why they were doing any of the things and you’re like, “Oh, I failed the student clearly [LAUGHTER]. I could have done a better job.” And so it seems like frameworks like NACE could be really helpful, both for instructors and students to just be more explicit about those things and to practice talking about them. Can you talk a little bit about that piece of the puzzle?

Ed: Yeah, I think it’s so important to have small opportunities to embed a skill or embed a practice in there. So I’m going to start off with a very small thing that I think anybody could throw into their class. At the end of the course, it’s at reflection time, we want to talk about what you learned. Let’s take a moment and think about a common interview technique is the star interview technique, you’ve probably heard of it, where you describe a situation, then you have the task that you were assigned, the action that you took, and then a result, explain that, say “Hey this is how a lot of times we make sure that we have an action-oriented response to an interview question.” Now talk about this course, using the STAR method. What situations did your instructor put you in? What were you asked to do? What did you do in order to be successful in there? And then is there anything else you want to share about it? Are there next steps that you should continue to do that your instructors put you on the path to? Or are there things that you’ve realized about yourself that you need to continue on with for the future for the next thing? That’s so simple, it’s not rewriting an entire course. Yet, it’s a little opportunity to say, this is important, and what we did had meaning, and take a moment to integrate that into your context. How will you talk about this course in the future.

Chilton: What was interesting to me when we were doing this was when we first started out, we list a whole bunch of sample outcomes that get at what you were talking about, I’m going to do this email, I’m going to have them do this thing and it’s going to be great. And as we got to the conversation with our faculty, we realized that what we were missing was really creating the places for the students to practice making the connection. We have to practice the skills all the time, we’re like, “Yes, we do this.” As the faculty member, we understand that there is a connection between this and career readiness but unless the students are actually practicing making the connection, not just doing the action, but making the connection, then it doesn’t always stick for them. And so that’s where we started to shift from, what do we want the faculty to do? How do we want the students to practice this so that it does stick for them? So it is meaningful for them in a way that they can think about it again, hopefully, a year, two years from now, when they’re finishing their college career and starting to think more about career readiness. That was a shift for us of what is the faculty member going to do to how do we help the students really intentionally practice what they are doing, practice talking about what they have done, and making that connection to, in this case, the NACE framework, because we thought it was such a good framework to talk about.

Ed: I feel like we’re saying NACE too often. So I feel like it’s always helpful to be a little more specific. So let’s talk about communication. We’re teaching communication to students all the time. One of the key aspects is audience. So have the conversation with your students. When we communicate to different audiences, we use different standards. So part of the reason why I’m asking you to write a more formal paper, in research style format, is I want you to be prepared to speak to other experts in your field. But when we shift to the oral presentation, I want you to adjust your language, so that you’re speaking to a non-expert, you’re speaking to your future colleagues, you’re speaking to a potential customer. And when you make that switch, make sure it’s intentional. And then at the end of this course, I’m going to ask you to reflect on that to think about what choices you made when you were speaking to someone who you expect to already understand and be embedded into the discipline and someone who you do not expect. How is it different when you talk to a colleague versus when you talk to your friends and family about what you do. That’s an important communication competency. So let’s talk about it and intentional choices that we can be making.

John: How many faculty members and how many departments were involved in this project so far?

Chilton: So we had our first cohort, and in that cohort, we specifically targeted to having 10 faculty. But we were very specific about trying to have faculty from as many departments and as many schools as possible. So we have three schools on our campus, we ensured that we had representation from all three schools, we ensured that we have representation from multiple departments. So in the end, we had nine different departments as a part of this. We did have overlap in one department, from two of our participants. As we said before, we did focus and said in the call that we wanted you to work with a 1000- or 2000-level class. And so that was part of the call as well. So we actually had a couple people that applied for this that were planning on doing this in a 3000-level class. We reached out to all of them and said “Do you have any lower-level classes that could be part of this?” Two of them said yes and one didn’t, which was one person that we weren’t able to take in. We’re focusing on in years two and three, again, lower-level courses, and going to try to continue to have faculty from as many different departments as possible, so that when we get to the end of this, again, we have a nice repository of examples from as many different disciplines and as many different schools as possible.

Ed: And we can invite some of the cohort I faculty back as mentors, and we can incorporate them into year two in a different way, as we continue to try to build a larger community and push a conversation that we think needs to happen on campus.

Rebecca: Can you talk a little bit about what was expected of a faculty member who was accepted into the program?

Chilton: So we’ve spelled that out upfront, we had already been planning on our campus, what we call the SUNY digital learning conference that was focused on open and public education. And we purposely built in a track in there that was about career readiness. Originally, as we’ve been talking about, we were focused on ePortfolios, and so I thought a lot of them will be doing ePortfolios. But in the expansion of that, we wanted to make sure that we really talked about how we can make connections. So we said that we would pay for the faculty to be a part of that conference. So they attended that conference in November of 2022. And that was the first part, kind of the kickoff for this cohort. We then had a January full day workshop, as Ed had talked about earlier, brought in Jessie Stack Lombardo from SUNY Geneseo to be our speaker for that, and she wasn’t even a speaker she really planned the day and it was very highly interactive with those ten faculty. So as Ed said, we have a staff member from the Career Development Center was a part of that and presented locally, Jesse then talked about some different frameworks to be able to do including NACE and how you can start to think about both small changes that we made and large changes. And then we had said in the call that the expectation would be that by the end of the Spring 23 semester, they would turn in a revised syllabus and examples of work that they are doing to the group. We realized that wasn’t specific enough. So we then created a rubric that focused in on three specific areas of what they would need to do. First part of that rubric is what would be the changes they would make in their syllabus to really spell out what are the NACE competencies? Are you focusing on all of them? Are you focusing on one of them? But didn’t have to be a lot in there, but we did want to have it be addressed in their syllabus in some way. And then what is the activity they’re going to be doing where they actually have students practicing and how will the students receive feedback on that? Well, there’s three levels, it’s not present as a part of the rubric. And then we had two levels of “yes, it meets expectations.” And we were thinking again, what are those small changes that could happen, but then also, we had a what’s above expectation, where what’s something if you were really dreaming about what it could be, where could you take it and what could it be, so we kind of want to have “Yes, you meet expectations” that would help us get small changes that would be usable by everybody. And then what could this be look like if you really wanted to really [LAUGHTER] dive into the deep end with it and explore what could happen with it a little bit more, and make it so that it was better for students, not just in the class, but beyond the classroom.

Ed: Yeah, the only thing I’ll add to that Chilton is we also met once a month during the spring semester. So we had recurring meetings throughout the Spring semester. With those rubrics between the present and highly effective, and we’ll share the rubric so that you can put it in the notes if you’d like. We were starting to think about not only did you incorporate the NACE competency in your course, but you were also presented your prompts or your things in a way that gave the students the opportunity to think about future activities they could take, future things they would want to do. And that was really important to us as we were doing it is to not only just create a moment of reflection for the students at that moment, but also to make that connection of, okay now that I’ve had that moment of reflection, now what? Should I be picking out some different courses? Should I be finding an internship? Should I be doing something now to set myself up for success? And so we don’t get that panicked feeling when the student is at senior year and they go into the career readiness and or the Career Development Center and say, “Okay, what do I do now?”

John: What type of incentives were offered to faculty to participate in the program?

Chilton: So we spell that out as pay for their participation in the conference in November. So they were able to go for free and participate. It was on our campus that made it easy for them to be able to go. It was just their conference registration that we covered as a part of this. In addition, we paid them a stipend for attending the January workshop. So officially it was $90 was the stipend to attend the workshop. And then when they completed and turned in their final version of their revised syllabus and examples of activities, there was another $510 stipend. So in total, it was a $600 stipend. But as a part of that final revision, we actually did review their submissions, looked at the rubric and did give them feedback… a couple of people, we said, “Hey you’re missing…” and asked them to go back and do some additional work. So we did hold them accountable to that rubric before getting the final stipend. And so it was a useful and interesting conversation when the leadership team did meet to kind of look at those to be able to say, “What do we like about this? What are we thinking for cohorts two, and three? What might be asked for more specifically next time to make this even more meaningful for our students?” So we’re already starting to think about cohort two and looking forward to that for next year.

Rebecca: Can you talk a little bit about how faculty responded to their participation,

Ed: We take the faculty’s response and the feedback they gave us really seriously. We gave them the opportunity. They had the reflections that they were doing that, of course, we knew who was speaking. But we also gave them some opportunities to give us some anonymous feedback, so that they could tell us how they really felt about us. And we were just really pleased with it in year one. We do recognize that we have to keep honing our message, we have to keep defining what we mean by career readiness, and what we mean by incorporating it into class. We need to have our elevator pitch a little bit more refined and down. Because what’s evolved through this conversation is, we’ve really talked about the skills are already there, but we can be more intentional about it. And we can be intentional in the ways we ask students to reflect and practice in ways that we really believe can be beneficial for students. But that can still be a difficult conversation. When people see career readiness in 1000 and 2000 level classes, some people are bristled or turned off by that because they’re thinking, “Oh, just one more thing that I have to do.” Now we didn’t get that from our participants in the cohort that much, because they applied and they came here on purpose, that was nice to have a group that was really wanting to be here and was willing to try some things with us in this space that we were creating. But overall, I would say that the feedback had been very positive.

Chilton: Looking through the feedback from faculty, I just pulled out there was one quote that stuck out to me that i’ll read quickly that came from one of our professors in our communication arts department, where this professor said, “Students said that they felt more confident.” So this is actually one of the professors we recruited into this program that had been doing this already. This professor did have some experience with students doing something but said that “Students felt more confident in the skills as a professional, and were able to articulate how the experiences they had in my class connected to the expectations and employers would have of them. They also appreciated being told of why we had to do certain projects and to help them transition from college to life after college.” And so I think that really speaks to how the professors enjoyed having time to be able to do that.

John: We only have courses from 100 to 500 levels. It seems there has been a bit of a course number inflation there at [LAUGHTER] Oneonta. That was just a joke. I’m sorry.

Chilton: We were told that everybody in SUNY was moving to four course digit numbers and so we over the past two years, it was like this really big project that we did to move from three digit to four digit numbers, because at least we heard, everybody in SUNY is doing this. So we have to do it. It’s very intriguing that not everybody had to do that. [LAUGHTER].

Ed: And simultaneously, as we were going from three digits to four digits, we didn’t have 400 level classes previously. And the feedback we were getting was that that was seen as a deficiency by some people who are reviewing our students’ transcripts, even though calling all of our upper division 300 level, and that people applying to professional schools would get that explanation they would understand why there weren’t 400 level. Other people who are maybe not as skilled at reading a transcript are like, “Well, did this student avoid all 400 level work?” And so simultaneously as we were adding another digit, we were also transitioning to having 1000, 2000, 3000, and 4000 level classes. So that was a big change that took a lot of curriculum writing and mapping through over the last two years. It wasn’t just as easy as adding a zero on to every course.

Rebecca: Sounds like such a fun project. Sign me up. [LAUGHTER] So we always wrap up by asking what’s next?

Chilton: So we are excited about Cohort Two. We are going to be starting our recruitment in the fall. We actually have a fall faculty Institute on campus. This year is very much focused on what the communities of practice that are already happening on campus and how you can get involved. And so that’s going to be our first, not our first, but that’s gonna be one of our big recruitment pitches for Cohort Two. In Cohort Two, we are looking to be able to include more faculty from a wider range, we are going to be starting to get into faculty that might not have as much experience in doing this. So we are thinking about how we hone our pitch and how we focus this to a wider audience to be able to say “No, this is not big changes in your classes. This is just asking one additional question or allowing space for one additional time for students to be able to practice connecting what you’re already doing to these career readiness competencies.”

Ed: And I would say what’s next for me is this experience has really solidified the idea for me that we need to continue in faculty development centers, to make spaces where faculty can repeatedly come back and interact on the same topic, getting away from that kind of one and done workshop, and identifying major things that we want to return to through the year inviting people into that space to share. Because when those faculty, when they get an opportunity to think and show off what they’re doing, it really is a wonderful spread of ideas. And you get a lot from all the energy in the room.

Rebecca: Well, thank you so much for joining us and sharing how this project’s unfolded at your institution.

John: And you’re both doing some really great work at SUNY Oneonta and it’s great to keep in touch and thank you for joining us.

Chilton: And thank you. It’s a pleasure to be here with you. So thanks for taking the time to be with us today.

[MUSIC]

John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

Ganesh: Editing assistance by Ganesh.

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292. From Suarez’s Basement

Students often do not see themselves as having the potential to become the experts that will define their field. In this episode, Francisco Suarez joins us to discuss his podcast project which is designed to supplement class activities and to connect students with professionals. Francisco is an Assistant Professor of Communication Studies at SUNY Oswego and as the host of From Suarez’s Basement, a video podcast that was a recipient of the 2021 Communicator Award of Excellence by the Academy of Interactive and Visual Arts.

Show Notes

Transcript

Rebecca: Students often do not see themselves as having the potential to become the experts that will define their field. In this episode, we discuss a podcast project designed to supplement class activities and to connect students with professionals.

[MUSIC]

John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

[MUSIC]

John: Our guest today is Francisco Suarez. Francisco is an Assistant Professor of Communication Studies at SUNY Oswego and as the host of From Suarez’s Basement, a video podcast that was a recipient of the 2021 Communicator Award of Excellence by the Academy of Interactive and Visual Arts. Welcome, Francisco.

Francisco: Thank you for having me. This is awesome. I’m glad to be here.

Rebecca: Today’s teas are: … Francisco are you drinking tea?

Francisco: I’m drinking a delicious tea, it’s an imaginary tea. [LAUGHTER] I have this beautiful tea cup that I’m opening right now… sorry for the sound… that say Tea for Teaching, which is the name of the podcast. And yeah, having a delicious hot tea. [LAUGHTER]

John: And I am drinking a cranberry blood orange black tea from the Republic of Tea.

Rebecca: Oh, that sounds nice. I don’t think I’ve had that one. John,

John: We have plenty of it.

Rebecca: I’m sure I could stop buy and get some.

Francisco: How about you?

Rebecca: I have just an English breakfast today. I think. No. Yes. It’s been a long day already. Yeah, I think it’s Awake tea which, I think, it is English breakfast. It has a name called Awake, but it is technically an English breakfast tea. That was way more information than anybody needs.

John: We’ve invited you here to discuss your video podcast. Could you tell us a little bit about the focus of the podcast?

Francisco: Sure. First, thank you for having me. It’s always good to be between friends nd this is a very cozy environment actually. I have to say we’re having tea. Well, From Suarez’s Basement, you can imagine, [LAUGHTER] it was created in the basement of my house during the pandemic, I was trying to find something to do to don’t go crazy or make my family more crazy than we already were stuck at home and to put my creativity to work. So I decided to start a podcast that has to do with experts in the communication media and the arts, visual storytelling in specific because that’s what I love. And the idea was to create bridges between experts in those fields, and the audience, which is very much concentrating students and faculty. That doesn’t mean that the podcasts doesn’t have a general audience. So I started in the basement of my house, very small, like everything that we started with a small idea, and having grow very much, which I love it. And again, we have conversation with those experts that are working behind some of your favorite TV shows, or films, produced shows, artists, musicians, you name it, anybody who can bring me a good conversation, that’s where I’m interested in. You can sometimes have guests like me talk a lot or guests that don’t talk a lot… nothing… zero. But that’s how we start.

Rebecca: You mentioned that you started it during the pandemic to keep those around you from going crazy and yourself…

Francisco: Ah yes.

Rebecca: …not to go crazy. But clearly you had some other motivations…

FRANCSICO: Yes.

Rebecca: …probably around students and things. Can you talk a little bit about that?

Francisco: Yeah, of course, the part ofnot going crazy is the joke part. The serious part about the podcast is that I believe very much in the interaction of my students with the professionals in the field. I’m in love with education, I’m in love with the process of mentoring the students. So to give this opportunity to students to have conversation with cinematographers and set design, costume design, you name it, was always the intention, to create this connection between the students and those experts. Because you know, the funny part… we all are professors here… a lot of our students in those chairs, and they never realize that that person that you admire so much was once sitting in that chair, too. They see us so far away. It’s like, “Oh, my God, I’m going to talk to the set designer of Bridgerton.” It’s like, “Wow, this is amazing,” like, “but this person was you in some point in life.” So if we can create that connection, I think, that’s what is the beauty of the podcast is to see the students realizing that that person or the other end is no much different than you. So the motivation is to really keep my students engaged and optimistic about the future, especially when the pandemic hit, I think, we all were not very optimistic. But students in general were like, “Okay, what is a career’s going to be? Where I’m going to find a job?” So I say, if these people that are actually working in this industry can give some kind of wisdom to the students, I think they will feel a little more better, then things will get better. So that’s how we start but again, little by little it grows. So it’s all about education, connection, networking, and created a sense of belonging to industry. That’s what I like.

Rebecca:I know one of the things that John and I experienced when we started this podcast is we started with some of our local colleagues and started branching out and then we were continuously surprised by how many people would agree to come on to share their experience and expertise. And you’ve had some really wonderful guests on your podcast. Can you talk a little bit about what that experience has been like?

Francisco: Yeah, it has been fantastic. I cannot say who is coming in season five, but now I’m just recording season five, and have this amazing conversation with a Grammy Award winning singer, and I’m like I cannot believe I’m talking to this person. But not only that is a conversation that makes it so special, truly, truly special. So how that happened is like everything right? It’s true. When I started my first guest, and all my guests are important, but what I’m saying were people that I knew: friends, professors from here, from SUNY Oswego, until I start getting the point where my first big guess was the production designer for Game of Thrones. She’s not only produced Game of Thrones, and a lot of other TV shows and movies, so she was a big deal. And because of her, then other people start following her. I think, and this is important, because the podcasts have an educational component to it, that makes a big difference. When I send the emails to the managers or the agents of these experts, I’m always very clear this is not about just gossiping. I don’t want to know if you broke up with your boyfriend, or whatever. This is about, I wanted to understand that this is an educational tool. And I think that educational component have allowed these very prestigious guests to say, “You know what, I can take 20, 25 minutes of my time, and be sure that I can contribute to the education of the listeners of the podcast. So little by little have been growing and as soon as you get kind of a big one then other ones start following. But like I say, for me, the titles, if you want to call it titles, or awards are not necessarily the attractive aspect. Is this guest someone who’s going to give me a good conversation, and that I’m going to learn something new from it. So you can have Oscar winners and Grammy winners and Emmy winners and all these stuff, but in fact, I’m not going to say who, but I was very excited about this guest, I was like, “Oh my god, this is awesome.” Oh my, it was so difficult [LAUGHTER]… dry, dry, like yes or no answers. In fact, at some point, I was doubting to air the podcast, because it really wasn’t too much there. But again, I say, “Well, it’s a big name like it will bring other people into the equation.” So I did air it, you can guess. What I’m saying is that you never know what you’re going to get. But the process of getting these prestige experts are getting easier because of the educational component of the podcast, and because now the list is getting better and better.

John: One of the things we found following up on this was that we had a few big guests as you did that brought in a much larger audience, but one thing that really amazed us was how many people would agree. I found it much more difficult to get some of our own faculty and the people we know to join than people we’ve never met. That surprised me quite a bit in terms of how many people agreed to be on it. Do you get a lot of positive responses?

Francisco: Yes and no. I sent around 20 email, from those 20 emails, I get around three. So that’s the average more or less. It takes me 20 emails to get three of the possible guests. And then it’s a back and forth between agent, a manager, and then time commitment. So it’s difficult in that sense. But I get around three from 20 emails that I send. And then from people that are my friends, and now that the podcast is growing, the other ones are like “I can be in your podcast, like I would love to talk about this and that. I found people from the UK that are big, big, big in their field, I just interviewed the director of Ted Lasso, which is one of my favorite shows right now. He’s from Ireland, actually, the sweetest guy ever. And he was so humble, so easy to talk. So for some reason, some people from the UK seems to be very approachable in compare with maybe some people here in the US where it’s like, “Oh, he doesn’t have the time or she doesn’t have the time or they don’t have the time,” like “email us in three months.” And I do. In three months I’m going to be emailing you. It’s cool to see students like “How professor? How? You say “because I told you nothing is impossible.” Like that is the point. If you ask this question to yourself, and I say this to a lot of my students that want advice, “What do I have to lose?” And the answer is probably nothing. I don’t understand why you will not do it. So I don’t have nothing to lose to send an email to Tom Hanks. What is I can’t get? No he’s too busy. Which probably he is. But you will be surprised. Maybe the guy is like, “Well, yeah, sure I come 20 minutes to talk to this crazy Latino guy.” I don’t know, but I don’t have nothing to lose. Right? And that is the beauty of it, when students see reflecting themselves into the process, that issue is not much that you can lose.

Rebecca: How have you used your podcast in teaching and within your department?

Francisco: The teaching aspect is that if you go to the website, which is fsbasement.com, we have there a tab that is called teaching resources. What I do is I record both, I record video and I record audio, in the two formats. Those videos are being used already by faculty members not only in my department, but outside of SUNY Oswego, which is also very excited when I get an email from a professor from NYU, or from USA, or any other university to say, “Hey, you know, I’m loving what you’re doing, I got to show your podcast about production design or set design in my Set Design class, because the amount of knowledge studies combined in those 30 minutes is amazing. It really is.” My goal is hopefully to write a book, not necessarily about podcasting, but about the knowledge absorbed to those… we are now season five, so we’re going to have already like sixty episodes already produced. But I ask, for example, one of the questions I asked to the guests, that is a common question is about perseverance and rejection. And it’s so good to hear so many different guests talking about how to deal with rejection, and what it means to persevere in an industry that you most have that in you. So is a lot of knowledge there that for me, I want to be sure that the podcast doesn’t end just with the first air of the podcast. So professors of any university can go to the website, go into the tab of teaching resources, and they can found by category… if you teach cinematography is a bunch of videos there with cinematography; if you teach set design, there’s a bunch of video of set design. So it allows easy access to these interviews that are more or less a short masterclass, I think is great.

John: Do you use assignments with your classes based on the podcast? And if so, what types of learning activities do you use?

Francisco: And in fact, if you go to that tab, not only i give you the video, but I give you already what you can do in your class. So it’s basically you go there, and you have a whole day of lecture where you can watch the video and then you say, “Okay, you can do these activities based in what the video is about it.” So if you go there, you not only have the video, but you have activities or questions related to the video. You can do kind of a short quiz of okay, what do you learn through these videos? So the questions that are already there. The actual episodes have the questions that we did in the episode. So if you are a professor and you’re looking for a specific question about how to build a set in the desert, you probably will find it there. And you just can use that piece of information for it. So each of the episodes have an assignment, put it that way. It is a lot of work, because we need to pull apart the episode and be sure that what is here, where were the questions, what kind of assignments we can do is some bit of work, but I love it. That’s exactly what the podcast is about.

Rebecca: Well with all those nice assets that you have going with the podcast, I imagine that’s why you’ve decided to do seasons…[LAUGHTER] to help manage that a little bit.

Francisco: Here’s the thing. The market is telling you, I want my podcast delivery very much at the same day, same time, with this timing periods. Our podcast is bi-weekly. So is every two weeks that come out. But having seasons allow me to say okay, we need to get a break. Normally the break is during the semester, because I’m too busy with other stuff. And then I use summer and part of the fall semester to do everything I have to do with production, post-production, and then I accumulate, let’s say around 12 episodes. I try of course, as information is no by any specific time. So we don’t talk about things that happen necessarily in a specific week or month or things like that. So I can air an episode six months later if I want. But yeah, I like it. I like to talk like you can see. [LAUGHTER] So it’s perfect for me. [LAUGHTER]

John: We’re still on our first season….

Rebecca: Yeah.

John: …and a very, very long season. We did have a break last summer, literally actually, when a car ran over my leg and broke it. So we took four weeks off for that.

Rebecca: ….first four weeks ever, John.

John: …the only time we’ve ever missed publishing an episode. It’s nice to be back on track. At times a break would be appealing…

Rebecca: Yeah.

John: …but it’s still fun, so we’re still doing it.

Rebecca: There was a design education podcast that I listen to a lot that, it wasn’t video, but it has a similar kind of feel to your podcasts that I used to use all the time when I was teaching our capstone class. And I’d pull out like portfolio ideas and application ideas and like collate little snippets from various things and students really responded to of hearing someone else say the same things that I would have said anyways.

Francisco: That is always the case, right? It’s crazy. It is. it is. Listen, is no easy job. But for me the hard part is not the production process, is more the breaking noise process. Because of digital era, we are very lucky to be sitting here and having a great conversation and for me podcasts is the new mass communication, a way for people to be able to express themselves. I always say it’s not about quantity. It’s about quality. He doesn’t matter if you have 200 listeners to 2000. As long as 200 listeners come to you every week, that’s what you’re looking for. But the issue is, because of the digital era, there’s so much noise out there, unbelievable amount of noise. So I think I spend more time sometimes not even producing and getting the guests and all this stuff, is how I’m guarantee these awesome interviews I have with any of my guests can reach where I want you to reach. So the whole TikTok, on Instagram, and is quite a lot. Because again, there’s a lot of noise out there. So you need to figure out what is the best way to reach your audience, for sure.

John: You talked a little bit about how these podcasts can be used in classes, how have students responded in your classes to the podcast.

Francisco: Very good, I think very good for two reasons. First, because again, the main goal of the podcast is to create a bridge between the experts and the students. And the actual episode brings so much knowledge to the students. But I do see it’s something very special when students see his own professor struggling with a project and putting the time and the effort in that project. It’s almost like I’m walking the walk, I think it’s how you say here, right?

Rebecca: Um hm.

Francisco: I think that creates a student sense of okay, this guy is also trying to get to a goal to a specific dream that I have. So I think that create a very interesting relationship with your students. I don’t talk about how you do your podcast in the sense of my own experience, but not only the sense of what the theoretical aspect, or academic aspect of the podcast is, but by my own experience. So that creates a different type of relationship with your students. But they have been reacting very well. I put them… I don’t overdo it, because I feel also like, “Okay, this guy is like so full of himself. Now, he wanted me to watch every single episode.” But when it’s an episode for example, in my screenwriting class there’s two episodes there that for me are gold. One is with the writer of Only Murders in the Building, he’s a-co creator and writer of it. And he explained very interestingly, how to write for a crime show and how it works. And then the other one was, he’s a creator and writer of Inside Number 9, which is a British show. She’s fantastic and he had been the reason for so many years. And he gave a lot of good, good information about character development, what it means to develop your character first before you develop your plot. So I use those episodes as an amazing way for them to be able to get that information from these experts. So then I test them the next day, they have like a short quiz about it, just to be sure that they really watch or listen to the podcast. So they have been reacting quite well. One of the assignments I’m doing in my screenwriting class is that they need to write an episode of Inside Number 9, based on what they learned from the actual creator of the show. And that worked really, really well. It’s very interesting to see what they write. The whole premise of the show is episodical, so it means each episode is a different story. So they don’t match. But one of the things about the show is that it always takes place in one specific location. So there is no switching location. So it can be Inside Number 9 can be inside warehouse number nine, or inside aeroplane number nine. So all the plots take place inside that space, and that’s very difficult to do. [LAUGHTER] And they are brilliant. The stories are fantastic, so I 100% recommend that. What are you watching these days?

Rebecca: I don’t want much watch TV. [LAUGHTER] Not a good conversation. I don’t watch much TV. [LAUGHTER]

John: I don’t either, but Only Murders in the Building was a really good show.

deal.

Francisco: It was amazing.

John: I’m looking forward to the third season.

Francisco: Yeah, I’m very looking forward to it too. It’s very well written.

John: Meryl Streep is going to be on the third season.

Francisco: Yeah.

Rebecca: If the target audience isn’t like five year olds. I’m not watching it, you know. [LAUGHTER]

John: It might work very well work, hough, because you’ve got Steve Martin there and you have….

Francisco: Martin Short. Yes, yes, and Selena Gomez, which has been a revelation to me how good of an actor she is. But also love to see her interacting with these more mature actors. And it’s a great, great show. I am a TV junker because, well, first, that’s what I teach. [LAUGHTER] But I watch from reality TV to, you name it. And the beauty of it is that streaming media have allowed openness of storytelling that we didn’t have before. Maybe a little oversaturated at this point, but it still, I think, is in for our students here how at SUNY-Oswego or any students who want to pursue storytelling it’s a fantastic time because 20 years ago, maybe, the hallway was very narrow. You go to NBC, CBS, the regular networks. Now it’s like hunting season all these…Apple TV and Hulu are looking for new content and that allow our students who want to pursue that to have a better opportunity to tell the stories that we didn’t have before.

Rebecca: It’s certainly an exciting time to be in that field.

Francisco: It is, it is. I watch a lot of things and sometimes, I’m amazed. So much like washing many films, the production value. Well, Game of Thrones is a good example of a brilliant production design where I always say, in order for you to have a good visual storytelling, you need three aspects: good writing, good acting, and good production value. If one of those three aspects are no present fully in their full potential, you lost me as an audience. So writing, I started watching shows where something’s like, “Man, this is bad writing,” like the way their characters are talking feel very cheesy. Then acting, well, we know what acting does, right? You can really have a beautiful script. But if I don’t believe that you are rocking hard, oh, I’m out. And then production design, I’d say, “Well, if the dragon doesn’t like a dragon, I’m out.” So it’s the combination of those three things. And I think what I tried to teach in my classes is that… depends on the class, right? …if you are in the screenwriting class, you are concentrated in the screenwriting aspect, but if you are in the video production, isn’t only about how to frame, isn’t only about how to shoot, it’s the production value. And I love when students get out of their dorms because I say “I don’t want to see the lake, please don’t show me the lake, I see the lake too many times at this point and try to film your stuff outside your dorm room, so you feel real.” So of course, they need to work harder. And they need to go to downtown to a diner and ask for permission to record a dating scene in the diner and I say, “Well, that makes a huge difference.” It’s not the same to record a dating scene in Lake Effect Cafe here on campus grounds, going to an actual diner create a different reality. So anyway, that’s my approach. But that’s what I love so much watching TV to actually peek in those things.

Rebecca: Yeah, I can imagine students really digging the idea of getting to hear from a writer or a producer or a set designer, and then doing a project based on what they’re saying. Because it does provide that frame for something that feels real…

Francisco: Yes.

Rebecca: …and not forced, which I think a lot of students struggle with.

Francisco: Yeah, the other thing that I think is important is that I try to have co-hosts in the show. And I invite students to be part of the co-hosting, because they bring a completely different perspective. I could have my very fancy intelligent questions, I guess, but the students really have all the questions… actually sometimes surprised me. it’s like, “Wow, this is such a good question.” So bringing students is really important for me to have those co-hosts. And the beauty of it is, I do have three examples at this point, of students who have been co-hosting my shows, and these three students are now working for the guests, because that relationship is established because the guest was so impressed so impressed with the questions and the maturity of the co-host. I love it when someone says “Professor Suarez, you’re not going to believe it, I’m going to do an internship with blah, blah, blah. And then they call me and say “By the way, I’m actually not working full time as an editor. I have a student who’s doing a first set design called a set design assistant for some shows in NBC. But that bridge was because of the podcast. And that’s what it’s all about. In the website actually is the final tab of the website is something called mentoring program where students can sign up… somebody who is looking for a mentor. But also my guests can sign as a mentoree, so they can actually dedicate 40 minutes of a student meeting with some of these students. So it’s all about creating this community. And you’re a good example, the podcast is just a tip of the iceberg. It’s just a sense of communication. But it’s about creating a community of people who love education, who are in education and academia. And so I think that sense of community is very important for me.

John: We always end with the question, what’s next?

Francisco: What is next? That is a great question. I want to find other platforms to distribution of the podcast. That is very important to me. So more people that I can reach the better. I think that’s a goal we all podcasts have. Not for the sense of the quantity again is for the sense of the quality. Now, From Suarez’s Basement is a PBS WCNY radio station, which is great because it’s giving a huge platform of people listening to it. Of course, it’s in their regular Apple podcasts and Spotify, and those kind of regular things. But I would like to see if I can get all the kind of distribution, especially the visual aspect of it, to see if we can put those videos to work in another way. But more than that, my aspirations is to be persistent, to keep going. I think that is important. I think that this project, in the specific, are teaching me that if you put in the hard work and you keep going, it get back to you. And I think students in this day, or this generation in general, we are living in a time where immediate gratification is all about you post something, and you get 200 likes in two seconds. So they feel like, “Oh, if I don’t get 200 likes, or if I don’t get 200 followers, or I’m going to drop this, this doesn’t work.” And then I’m saying, “Oh, actually, that’s not how it works.” When you say what is next is to remind myself that this is a long trip. And I’m willing to go into that trip and see what cool things come on my way, awards or new guests or being here with you guys. But, what I what is next? I’m not sure. Hopefully, again, reach more audience and the podcast is used more and more by other universities. And the book, I want to write a book, again, not necessarily about how to podcast. There’s so many books already out there about podcasting and what kind of equipment do you need. I want a book that brings the experience of these experts into a text that, if you read it, you can learn very much from these interviews, for sure.

Rebecca: Well, thanks so much for sharing this great project with us.

Francisco: No, thank you for having me. This is fantastic. And I’m loving my imaginary tea here. [LAUGHTER]

[MUSIC]

John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

[MUSIC]

247. Picture a Professor

What does a professor look like? In popular culture the professor is white and male—a sage on the stage. In this episode Jessamyn Neuhaus joins us to discuss the role context, employment status, and embodied identity play in our teaching realities and experiences.

Show Notes

  • Neuhaus, J. (2019). Geeky Pedagogy: A Guide for Intellectuals, Introverts, and Nerds Who Want to Be Effective Teachers. West Virginia University Press.
  • Neuhaus, Jessamyn (forthcoming, 2022). Picture a Professor: Interrupting Biases about Faculty and Increasing Student Learning. West Virginia University Press.
  • Harlow, R. (2003). ” Race doesn’t matter, but…”: The effect of race on professors’ experiences and emotion management in the undergraduate college classroom. Social psychology quarterly, 348-363.
  • Garcia, Nichole M. (2018). “You Don’t Look Like a Professor.” Diverse Education. March 29.
  • Jessamyn Neuhaus twitter: https://twitter.com/GeekyPedagogy
  • Pittman, C., & Tobin, T. J. (2022). “Academe Has a Lot to Learn About How Inclusive Teaching Affects Instructors.The Chronicle of Higher Education. February 7.
  • Mejia, Donna (2021).  Explaining Fumble Forward. YouTube video/ April 19
  • Pictureaprofessor.com
  • Hogan, Kelly A. and Viji Sathy (2022). Inclusive Teaching: Strategies for Promoting Equity in the College Classroom. West Virginia University Press.

Transcript

Rebecca: What does a professor look like? In popular culture the professor is white and male—a sage on the stage. In this episode we discuss the role context, employment status, and embodied identity play in our teaching realities and experiences.

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John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist&hellip

John: &hellipand Rebecca Mushtare, a graphic designer&hellip

Rebecca: &hellipand features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

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John: Our guest today is Jessamyn Neuhaus. Jessamyn is the director of the SUNY Plattsburgh Center for Teaching Excellence and a Professor in the History Department at SUNY Plattsburgh. She specializes in the study of pop culture, gender studies, and teaching and learning. Jessamyn is also a recipient of the State University of New York’s Chancellor’s Award for Teaching Excellence, and the editor of Teaching History: a Journal of Methods. She’s the author of Geeky Pedagogy: a Guide for Intellectuals, Introverts, and Nerds Who Want to be Effective Teachers. And Jessamyn is the editor of Picture a Professor: Interrupting Biases about Faculty and Increasing Student Learning, which will be released by West Virginia University Press this fall. Welcome back, Jessamyn.

Jessamyn: Thank you. I’m so happy to be here.

Rebecca: Today’s teas are&hellip Jessamyn, are you drinking tea?

Jessamyn: I’m drinking coffee. I need to mainline that caffeine as much as possible. And I’m drinking Green Mountain Coffee Island Coconut,

John: &hellipand I am drinking English breakfast tea this morning.

Rebecca: Ah, we match today, John. [LAUGHTER] But mine’s decaf.

John: Since we’re recording five podcasts today, I have six cups of tea in various thermoses here with me, because I’m not going to be leaving this room for quite a while. We’ve invited you here today to discuss Picture a Professor. Could you tell us a little bit about the origin of this project?

Jessamyn: Sure, I’d be glad to. I think it really started when I was doing the research for Geeky Pedagogy. And the first chapter in Geeky Pedagogy is about awareness. And it has four kinds of realities that all instructors need to be aware of and cultivate awareness of: identity matters, learning is hard, who our students are, and who we are. And when I was researching that chapter, I read a 2003 article by Roxana Harlow, a psychologist, it’s a 2003 article in Social Psychology Quarterly. And she used the phrase “disparate teaching realities.” And that really stuck with me because of the way it foregrounded: this is a reality&hellip that people’s teaching context shapes their labor as an educator, and that they are not equal, that they are disparate, they’re not the same, that we do not have the same kind of teaching workload, depending on all kinds of circumstances in our individual contexts. Employment status really matters. Embodied identity really matters. Department culture, student population and discipline, all those things really matter. I think too, one of the origins of this project was my background in popular culture, and studying popular culture, and the way that the primary representation of college professors in popular culture is very, very limited. And also, not coincidentally, kind of opposite of myself, the professor we see most of the time in movies and television is the white guy. And he is usually, if he’s being depicted as a good educator, he’s super dynamic and performative. And students are sitting entranced as he lectures and they magically learn, just because he’s such a wonderful classroom performer. So as an introvert, and someone who’s never going to be a kind of super dynamic, high energy, always entertaining performer, that stereotype was lodged in my head, and writing Geeky Pedagogy was a way that I was trying to address and dismantle that super professor stereotype. So as my scholarship of teaching and learning continued, I increasingly became aware of all the intersecting aspects of our identity that might play a role in our teaching work.

Rebecca: Can you talk a little bit about the title: Picture a Professor?

Jessamyn: Sure, an early version of this project, a working title or phrase that kept coming up was “you don’t look like a professor.” Hearing that phrase is a common experience, as explained very well in an article in Diverse Education by Nicole Margarita Garcia. She wrote an article by that same name, “You Don’t Look Like a Professor” and she points out, very compellingly, that no matter what the intention of that statement, the result is the negation of one’s expertise and authority. It’s an undermining of the knowledge and abilities that someone has in their role as an educator. Again, it’s not necessarily the intention of the random stranger or the student or the colleague who says, “You don’t look like a professor.” That might not be their intention, but that is the function. You don’t look like a professor, so someone else does. But as the collection started to come together, and I was working with the authors, and I was talking to the contributors about a title, it started to take, I guess, what I would think of as a more positive direction. So at first, the whole collection acknowledges that reality, that those stereotypes are there, and that that disempowering and disrespectful response happens. But then what? What are you going to do with that? How are we going to respond to that? And every contributor to this volume, while acknowledging that reality, also believes in the ability of students and our world to rethink and remake that stereotype&hellip to challenge it and to re-imagine it&hellip remake the role of the professor, even more than just diversifying the image that might be on our TV screens or movie screens. These authors are arguing for really reimagining our roles and redistributing power. They believe in the transformative power of education. So, Picture a Professor really is the nod to the strategies that are being explored in this volume, and that we can, collectively in higher education and as a culture and society, we can picture a professor as anybody, in any body, moving past the gendered and racialized and other kinds of embodied aspects of that stereotype to reimagine what’s possible.

John: You collected a very interesting and diverse group of authors in this collection. How did you find all these authors? How did you select them?

Jessamyn: I put out a call for papers on Twitter. And that really was probably the most important way. I also utilized some of my own networking and connections to reach out to potential contributors. But a big percentage of the people in this selection found me and found the call for papers through my Twitter account. And I think we may have talked before about this, I was really late to social media. Twitter was my first foray in 2019. Because I had just written Geeky Pedagogy and so wanted people to read it, that I was willing to do the unthinkable, [LAUGHTER] which was go on social media to try to get people connected with that book. But it turned out, to my surprise, that it’s been a really great way to connect with a lot of different people in academia and higher education in a way that hasn’t been possible for me working at a small, rural, very isolated, really small state university, and also just being kind of naturally adverse to conferencing and networking anyway. Twitter’s really been my most important personal pedagogical learning network since 2019, and of course, the pandemic just upped that a thousandfold. When I was even more isolated here in Plattsburgh, New York, it was a way to connect with all kinds of people that I wouldn’t just happen to meet otherwise. And that helped me get a lot of interest in the book. I had way more submissions than I had room for. And that was not easy. I’ve been on the receiving end of that email saying, “I’m sorry, this isn’t going to be&hellip” &hellipmany, many times. So I knew exactly how discouraging that could be. So it was a good problem to have, but that was a process, letting people know that there wasn’t gonna be room in the volume for their piece. So I had the luxury of really choosing a highly diverse group of authors and I mean, diverse, not just in issues of identity, but in academic disciplines, in stages of their career. This volume has authors in all stages of their careers, and geographically, so I guess I’m really proud of that.

Rebecca: I love that. In some ways, this book may function as a really key piece of activism so that when they pick it up, and it says picture this is a professor&hellip Like, we have a whole new version. You kind of describe that a bit when you’re talking about the title. But I love that when you open the volume, it’s everything counter to this stereotype. Can you talk a little bit about what you’re hoping that this project will achieve?

Jessamyn: Especially since the pandemic, there has been increasing awareness and attention paid to what many people are terming: the need to humanize higher education&hellip which always begs the question: ”what were we doing before that?” [LAUGHTER] But that recognition of students’ diverse experiences and the really pressing vital need for inclusive teaching practices, recognizing students as individuals in unique life circumstances, framing diversity as an educational asset and increasing our pedagogical practices that maximize opportunities for everybody to succeed, and which I 100% agree with. But also, in addition, as human beings, because students are people and human beings just like us. As human beings, students bring expectations, assumptions, and stereotypes about college teaching and academic expertise into the classroom. If we’re going to talk about: “We need to humanize higher education,” that also includes recognizing and dealing with the human, gendered, racialized, and more, stereotypes about what college teaching and learning looks like. So for example, a recent Chronicle of Higher Education, co-authored with one of the contributors to Picture a Professor, Dr. Chavella Pitman and Dr. Thomas Tobin&hellip they recently published an article that got a lot of buzz&hellip very rightly so&hellip in the Chronicle of Higher Education about, “Hey, if you are going to recommend inclusive teaching practices, keep in mind that embodied identity matters and teaching context matters, and how any one person might implement a teaching strategy really can be influenced by their employment status, their gender presentation, their ethnic, racial identity, their speaking voice, their discipline, their department culture.” That was a gap that I saw in the scholarship of teaching and learning and teaching advice, generally&hellip otherwise, very, very excellent advice and evidence based practices that failed to adequately acknowledge and recognize that our individual teaching context also matters. That was part of Geeky Pedagogy, too, that being an introvert, being not necessarily socially skilled, plays a role in how I’m going to do some of the things that, yes, the evidence shows this is something an effective instructor and educator does. So what does that mean for me, though? How can I make it work for me in my teaching content? So my hope for the Picture a Professor project&hellip what I hope it can do&hellip first, is empower and inspire college educators who recognize their own experiences in navigating student preconceptions and biases, and stereotypes about expertise and authority. But I also hope, and it’s certainly intended to help all readers recognize those systemic inequities in college teaching and how that shapes what can happen in individual classrooms and at the same time, gather strategies for their own classrooms as well, things that you can do right now. And this was something James Lang recommended the first time around in Geeky Pedagogy, and I resisted. But this time, I was like, “Yes, that’s a good idea.” [LAUGHTER] He recommended that each chapter have a bullet point list of teaching takeaways and Picture a Professor does that. And those teaching takeaways are insights and actionable strategies that will help anyone teach more effectively with the caveat that of course your individual context matters, and you will have to adapt and shift and change and some things may work better than others. That would go against the whole premise of the book to say everything works for everyone all the time. There’s nothing like that with college teaching. There’s no magic elixir you can swallow and then magically, this will work for everyone, every student all the time. That’s not how teaching and learning works. But those teaching takeaways really are thought provoking and insightful and should inspire anyone reading to think about how it might be adapted and used in their own classroom.

John: English breakfast tea though, is is a very nice magic elixir, but it may not solve all those problems.

Jessamyn: Caffeine is the magic elixir, yes.

John: &hellipwhich has long been used in higher ed.

Jessamyn: Yes.

John: Your book is divided into four parts: the first day, making connections, anti-racist pedagogies, and teaching with our whole selves. Could you tell us a bit about some of the topics that are addressed in each section?

Jessamyn: Yes, absolutely. Each section offers specific actionable strategies related to that title of the section. So the first section about the first day is all about the vital central importance of the first class meeting. And that’s a great way to start the collection because it takes this truth from the scholarship of teaching and learning, which is that the first day, really the first five minutes, of an in-person class and the first time a student logs into an online class. In some ways, those are the most important five minutes of the entire term. Because first impressions matter so, so much, and it’s so, so vital for students to be engaged right away. In addition, though, the first day takes on even increased importance when an instructor is navigating student expectations and presumptions and assumptions and stereotypes about “what a professor looks like,” or how a college class works. So the strategies that are explored in this section, they all take that foundational good teaching, effective teaching practice, plan extremely carefully for your first day, your first few minutes. And then, in addition to having a fantastic first day, here are ways to interrupt those biases to acknowledge and work with and help students overcome those stereotypes using things that we know work. So active learning, very careful preparation, going to your classroom and scoping it out if it’s in person before the first day so you’re very familiar with the physical space. Engaging students immediately with the content, which has this two-pronged effect. So one, you get students engaged right away&hellip it demonstrates that you care about their learning, you love the content, and you’re going to get them engaged, which is of course helpful for their learning. Also, it demonstrates your expertise, your knowledge, and it gets students right away from the first day knowing I know what I am talking about, and I love this subject, and I’m going to get you to engage with it as well. So that’s some strategies from the first day. Part two, making connections, similarly takes concepts that the scholarship of teaching and learning has shown are vital to student learning: building trust and building rapport with students and the authors take those strategies, explore for how to do them while also contending with student assumptions and expectations. So they look at things like encouraging student metacognition, collaborative rubrics, co-creating a grading rubric with students, and experiential learning&hellip all evidence-based effective teaching practices, and the authors build on those to show, and also these are ways to help students picture you as the professor. Part three digs into some specific anti-racist teaching strategies as ways we can increase student learning and at the same time, challenge stereotypes or de-center a certain limited depiction of professors from the student and instructor standpoint. So like I was saying about the purpose of the selection, humanizing higher education, anti-racist teaching strategies are important for creating inclusive classrooms for our students. They are also important for helping to chip away at the disparate teaching realities that instructors face as well. So that section it was important to me to include that for those reasons. Part four, teaching with our whole selves, gives specific teaching strategies for disrupting bias that students may bring into the classroom, while paying close attention to helping instructors be successful professionally in the classroom helping students learn. So there’s some reflective aspects to those essays, instructors reflecting on the ways they’ve been able to use classroom practices like picking a bias index, for example, in the discipline or creating classroom communities where fumbling forward&hellip that’s Donna Meija’s phrase&hellip fumbling forward is normalized as we struggled to learn, or like Dr. Pitman’s final chapter on the review process and the ways that women faculty of color can proactively get a wide range of feedback about their teaching, and include documentation and evidence from the scholarship about the different biases that women faculty of color face&hellip how to include that in your review process, working towards professional success.

Rebecca: So everyone wants to know, when exactly can we get this book?

Jessamyn: The release date that West Virginia University Press is saying is November of 2022. I’m hopeful it might be out a little bit sooner. And you can also see a lot more information about each author and a detailed table of contents at our book website, pictureaprofessor&hellip all one word&hellip pictureaprofessor.com.

John: And we will be interviewing a few of the authors in there. So there’ll be a little bit of a teaser for some of that information coming up over the next several months.

Rebecca: I know I’m really excited to read it when it comes out.

John: I’ve had it on preorder since I saw you tweet about it.

Jessamyn: And I couldn’t be happier that it’s coming out close to Viji Sathy’s and Kelly Hogan’s book: Inclusive Teaching. That book is going to be a real game changer on inclusive teaching practices to build inclusivity in the classroom. So I think the West Virginia University Press series is really addressing significant major issues and gaps in the scholarship right now.

John: It’s a wonderful series. And I think we’ve interviewed most of the authors now, actually, and we’re looking forward to seeing more coming through. And we did have a chance to meet Viji Sathy and Kelly Hogan just a couple of weeks ago here at the SUNY CIT conference. And it was really nice to see them in person after reading their articles and interviewing them on the podcast a few times.

Rebecca: So we always wrap up by asking what’s next, Jessamyn?

Jessamyn: Well, in the immediate future, there is a bonus chapter to Picture a Professor that I promised in the introduction that I wrote. I don’t actually have a chapter in the book, besides the introduction, and that was because I got so many outstanding contributions and proposals that I took out my chapter to leave more room for other people to be published. So I promised in the introduction to include my bonus chapter, which is going to be on student course evaluations and how that intersects with these stereotypes about being a professor. It’s an issue that a number of the authors mention and discuss, but not as the sole focus. So that’s the bonus chapter that will need to be done by November so I need to get going on that. [LAUGHTER]

John: So will there be a Picture More Professors coming out?

Jessamyn: I certainly hope so.

John: Well, thank you. It’s always great talking to you.

Jessamyn: Thank you for having me. I love Tea for Teaching. Everybody should listen to it all the time.

Rebecca: And we can’t wait to read the book.

Jessamyn: Thank you

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

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246. Embedding Career Competencies

Students generally enter college to advance their employment prospects. In this episode, Jessica Kruger joins us to discuss how explicitly embedding career competencies in the curriculum can engage and motivate students. Jessica is a clinical assistant professor in the Department of Community Health and Health Behavior and is the Director of Teaching Innovation and Excellence at the University of Buffalo.

Transcript

Rebecca: Students generally enter college to advance their employment prospects. In this episode, we explore how explicitly embedding career competencies in the curriculum can engage and motivate students.

[MUSIC]

John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist&hellip

John: &hellipand Rebecca Mushtare, a graphic designer&hellip

Rebecca: &hellipand features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

[MUSIC]

Rebecca: Our guest today is Jessica Kruger. Jessica is a clinical assistant professor in the Department of Community Health and Health Behavior and is the Director of Teaching Innovation and Excellence at the University of Buffalo. Welcome back, Jessica.

Jessica: Happy to be back.

John: We just saw you at CIT.

Jessica: &hellipgreat conference.

John: It was nice seeing everyone back in person again. For me, and I think for Rebecca too, this was our first conference in person in at least a couple of years.

Rebecca: Yeah. Yes, it was. Refreshing.

John: Speaking of refreshing, our teas today are&hellip Jessica, are you drinking tea?

Jessica: Iced Tea.

Rebecca: &hellipthe best kind during the summer.

Jessica: Exactly.

Rebecca: I have some nice piping hot Ceylon tea again.

John: And I have spring cherry green tea.

Rebecca: Is that a new one for you, John? Or you just haven’t had it in a while?

John: I haven’t had it in a while.

Rebecca: That sounds good&hellip

John: It is very good.

Rebecca: &hellipif you like cherries, which I don’t. [LAUGHTER]

John: It’s spring cherry, it’s not just cherry, these are spring cherries.

Rebecca: &hellipthe best kind.

John: &hellipfrom the Republic of Tea&hellip actually from Harry and David. But it’s produced by the Republic of Tea for Harry and David.

Rebecca: So we’ve invited you here today to discuss your work in incorporating career readiness into the public health curriculum. Why should there be an increased focus on incorporating career readiness in our courses and degree programs?

Jessica: I like to tell people, it’s not just our job to teach students really cool things, it’s our job to help them get a job. And so ultimately, by incorporating career readiness skills, we’re equipping our students to go out into the world and get their first job. And really, in public health, there’s so much work to be done. And so if students aren’t ready to do that interview, or send out their resume, or even talk about their experiences that they’ve gained in the classroom, they’re not going to land that job.

John: Has it been hard to convince other faculty of the need to provide this career readiness for students?

Jessica: So myself and another faculty member have been incorporating the career competencies in our courses, we both teach a 200- and a 300- level public health course. And, in those, we are getting students anywhere from sophomore, juniors, or seniors. And I think it makes sense in our profession where many students go out and get jobs after their bachelor’s to have them start thinking about this early, even as early as their second year in our courses.

Rebecca: Can you talk a little bit about the kinds of careers that your students in your program pursue?

Jessica: Yes, so we have students working all over. And I’m really proud to say we have a student who’s actually working at a safe injection site in New York City, which is one of the first that has been opened. We have students working locally in health departments, working for hospital systems, and local nonprofits. And so our students are really going out there and doing what needs to be done, especially what we’ve seen over the past two years with the pandemic. We’d had so many students work in contract tracing, and also with local health departments, and it’s growing. Public health is becoming more recognized. And that’s why we need to continue to prepare our students for what’s next.

John: For those listeners who aren’t familiar with safe injection, could you talk about what that is?

Jessica: The first facility was opened in New York City. This allows for individuals who use injectable drugs to go into a place that is clean and monitored and inject safely. Someone is there to monitor them, provide them clean supplies, and even help them if there is an overdose. So this is a harm reduction technique that prevents deaths.

Rebecca: Can you talk about the ways that you have employed career readiness into your courses?

Jessica: We use the framework of the NACE Competencies and NACE stands for National Association of Colleges and Employers. And these are competencies that were set forth by actual companies, employers out there, saying what they actually want in a new graduate. So there are actually eight different areas, things from teamwork, leadership, ensuring that students are able to be critical thinkers, have career and self development, include equity and inclusion, and be proficient and technology. And so what I’ve done is incorporate first starting at the syllabus level, incorporating some verbiage saying: in this course, you’re going to learn career competencies, and we’re going to cover seven out of eight of these career competencies. Because I’m teaching a 200-level course, I’m not focusing on the skill of leadership, that’s a little bit higher level that I’m working at in this course. But in every assessment that I have in class, I have not only the objectives, why we’re doing it, but I include what competencies we’re working towards, and how they can talk about this in a job interview&hellip to a internship site. So it’s not just that you’re writing a paper, you’re working on those written communication skills, and you’re able to articulate that

John: How have students responded? I would imagine it would increase their motivation a bit when they see how directly applicable these skills will be for them.

Jessica: It all comes down to transparency, because the more transparent and applied students feel that their assessments are, the higher quality I tend to see their work. And so by telling them, you’re not just writing a paper for me to read, you’re writing a paper to practice this skill. And you’re also going to do a presentation, because in public health, you need to have excellent written and oral communication skills. And hey, you’re also going to make a poster on Canva, because you need to know how to use technology. And so by kind of stringing these competencies together, it allows students to see that what they’re doing is not just for a grade, but to help them build those skills.

Rebecca: Can you walk us through a specific example?

Jessica: Yeah, in this course, I have students do a variety of writing samples on different problems. So, in public health we’re very applied. In one of the papers, students are talking about how public health has been influenced by other areas&hellip philosophy, psychology&hellip and so they could just see it as a paper, a 1.5 page paper, or thinking about it from a career readiness standpoint, they’re learning how to write succinctly and to whatever audience&hellip so, in this case, a lay person learning about public health. And so in writing this, I include why they’re doing it. And when I’m giving the example of what I’m looking for in the assessment, I often have the students reflect on what they’re doing and why they’re doing it. I think it’s important for them to think about that, why am I writing this paper? Why are we doing this? &hellipto improve your skills, to work on that written communication. Another example that I think is probably maybe a little bit more applied here is students write a paper, they record a short pitch of this paper using Flipgrid. So they’re doing written communication, oral communication, and in that little flip grid that they’re doing, they have to dress professionally, practice that skill, and give feedback to peers. And so all of that together, which is seemingly not a too arduous of an assignment, is really hitting on a lot of those career skills.

John: Have other faculty in your department picked up on the use of expanded career readiness in their classes?

JESSICA :Yes, one other faculty member has joined me and currently we are studying the effects of this on our students. So what we have done is ask our students at the end of the semester to complete a short survey asking them about how they felt about including career readiness into their courses. And overwhelmingly, students are so appreciative that we’re thinking about this, preparing them for what’s next. And it also shows that we care, we’re not just there to be a sage on the stage. We’re there to help them get ready for that job, that grad school, or whatever else they choose.

Rebecca: Do you have other findings from your research so far? I know you’re early in this process.

Jessica: Another major takeaway from this research is students wish they had this much earlier. They wish that we started talking about it day one. And while we could have told them about the career design center on campus, they’re not forced to practice this in their courses. They’re not tying this to that NACE Competency framework. But really, when we think about it, career readiness is everyone’s job. In our University of Buffalo, we’re working to create a career ecosystem, meaning that faculty are really on the front lines of this. They’re the first people that students are going to go to for career advice. And not all faculty are equipped to have that conversation. But at least, at the very minimum, being able to direct them to the Career Design Center and other resources that are available through the Career Design Center, I think is key. One simple way that I’ve introduced students to the actual physical Career Design Center on campus is I have them go take a selfie. They have a great little selfie station, and that’s one of their first things that they do in my course. So I can start to put a face to a name. And they can also learn about why it’s important to have a professional selfie. So they can put on their digital profiles like LinkedIn.

Rebecca: I found in some of the classes that I teach, I’ve in the past done assignments where we do professional email communication related to the work that we’re doing, or reports that might be common to the discipline. And students have responded much more positively to those kinds of writing assignments, because they can see the practical application and can connect the very specific, like, I can see how I’m doing this skill, and it’s gonna result in me being able to do this other thing. We just don’t always articulate that when it maybe is a little more abstract, when it’s maybe a more traditional paper and how that might tie to the kinds of work that they might do as a professional.

Jessica: Most definitely. And I’ll say this really was not much effort, I did not change what I was doing in my courses. I really just added a sentence or two to each of my assessments, relating it back to the NACE Competencies, I also brought a little bit more awareness to what we were doing in class. When we would do group work, I’d say, “Oh, you know what? You’re working on teamwork. That’s great, because in public health, we work in teams, and this is also related to the NACE competencies.” So it doesn’t have to be like a capstone course where you’re deliberately working on resumes or other career competency. But I think weaving this in, adding to it, and really raising awareness about some of these skills can really help students go to that next level, or start thinking about what they need to do to build some more skills before they leave our universities.

John: You’ve already answered this partly by talking about teamwork and other skills that can be done in any class. But what about those instructors in a course on abstract algebra? How would you build in, say, career readiness into that, other than the types of things you’ve already mentioned?

Jessica: Well, I think teamwork and technology would be two very easy competencies to weave in to any sort of course. Also, if you’re doing advanced level math, you’re probably using critical thinking skills. And you’re probably talking about what your findings are. So you’re hitting communication, you may not have much on professionalism, or career and self-development, but still, you’re hitting five career competencies, and not having to add anything, but really just highlight what you’re already doing.

Rebecca: Were you surprised when you sat down and looked at your syllabus and your learning objectives and looked at the NACE competencies and put them side by side and how well they aligned?

Jessica: Yeah, and in fact, it’s interesting, because in public health, we have an accrediting body called CEPH. And our CEPH Competencies for preparing students at the baccalaureate level actually align perfectly with NACE. And so it made sense, once you sat it down to say, “Oh, I’m already doing a lot of this.” And yeah, it might take part of my class time the second day of class to bring in one of the career designers so they put a name to a face, but it’s not taking away any time from my instruction. And by adding the transparency in that connection. I think it’s created more of a caring environment for my students. They know I care about what happens to them after this course. And more students have come to me than ever, asking about what’s next, whether that’s grad school, or how to apply for that first job. And that’s really rewarding. Now, I know not all faculty want more meetings with students. We all have busy schedules. But it’s also great to build those connections, because those are the students who are going to continue to be connected, have mentorship and be successful.

John: And we’ve always been preparing students for their future lives and careers. But we haven’t always been that transparent about it. And it sounds like that’s a really good approach. For someone who wants to start building this into their courses, how would you suggest they get started?

Jessica: I think one of the first things is go have a conversation with someone in your career design center on campus, see what they’re offering and see how you can collaborate with them. I found that our Career Design Center at University of Buffalo has so many resources so that faculty can literally plug in modules on career development that are already created for them. It was also really enlightening to learn what it’s like to be a student, to go to the career design center. And so sitting down with someone and understanding some of the intakes that they do, some of the questions, and even some of the tools that they have, really helps give you an overview of everything that can be offered to students. So when that student comes to you and says, I’m thinking about this career in biostatistics&hellip Oh, great, I don’t actually know a lot about biostatistics, but you should go to the Career Center, because they have a great tool where you can see what your life would be like as a biostatistician. And so first learn about your career design center on campus.. Second, I think it’s important to start slow with any new thing that you’re doing in your course. It may be that you dip your toe in the water and just connect some of what you’re doing with career competencies. So when you have students work in teams, say, you know, teamwork’s important. This is actually what people care about when you get a job. And here’s how you might want to talk about your experience in teamwork, if you don’t currently do this outside of the classroom, and provide them some of those prompts. And then if you want to dive in, and really incorporate your NACE competencies, I think for most professions, in most disciplines, the alignment will be there. And it’s not a ton of effort to highlight that, especially if you start with just your assessments and maybe highlighting some of those and then moving towards other things by maybe adding some career readiness modules, or having your students go to your career design center, take a selfie, whatever they have to offer.

Rebecca: Sometimes it’s really exciting and nice to have some ideas of ways to connect with students that are just so straightforward. [LAUGHTER]

Jessica: I’ll also say, while our students have grown up in a digital age, I find that technology tends to be their weakest category when we think about the NACE competencies. And so if your field uses any technology, talking about how to be proficient in that, how to be a lifelong learner, and how sometimes it’s hard to learn something new, but you have to if you want to keep up into the field,

Rebecca: One of the things that I have been doing in my classes that students have appreciated is when there are things like free online conferences related to the discipline, assigning them as an assignment. And to do that, and to talk about what that experience is like and encourage them to connect with professionals in the field. And a lot more opportunities for that kind of an experience has been offered over the last [LAUGHTER] couple of years.

Jessica: That’s a great way to incorporate that&hellip talks, and even as you introduce a new topic, having them recognize that maybe after this class, you’re not going to be an expert, but here are ways that you can build this skill that you may need. And it might be going out and trying something new, it might be connecting with another center on campus. But recognizing there are resources there for you.

Rebecca: I think underscoring the idea that you need to continue learning in your field is something that students don’t always immediately recognize without us pointing out. They don’t recognize that one of the things they might want to ask in an interview are what the professional development opportunities are, or ways to grow as a professional in their first job.

Jessica: Most definitely, and how they want to do that and how they can identify those areas of growth. That’s something that’s not often transparent. We send them out into the world and say, “Great, you’ve got this degree.” But there may be many areas where they can become a little bit more proficient or dig a little bit deeper into a topic. I want to also highlight that I think that this is so important for our first generation and our URM students. In our undergraduate program, we have about 37% of our students being underrepresented minorities or first-generation college students. And if we don’t talk about this, no one else is going to talk about this. And by becoming someone to turn to about career readiness and about asking those questions of “What do I do for my first interview?” or “How do I prepare for this internship?” &hellipwe’re not going to be able to build that for those students because they might not have someone at home to turn to. As a first-generation college student myself, I found that no one was talking to me about this. And so I think it’s critical in higher education that we think about this as an equity and inclusion component within our curriculum.

Rebecca: That’s a really good point. I’m glad that you underscored that Jessica.

John: And one other thing that I think many people have been doing is bringing in guest speakers&hellip and you can bring in some recent graduates to talk a little bit about some of those pathways. I think we’ve all learned how easy it is to bring people in remotely to give presentations. We don’t have to physically bring them to campuses anymore.

Jessica: Yeah, I think that’s really powerful having career panels. And it’s great to connect with our graduates. I love when they say that what they’ve learned in the class actually helped prepare them for what’s next. We’re not just shooting from the hip here, we really talk to our graduates, understand where we need to focus and continue to improve our program as we continue to grow.

John: We always end with the question: “what’s next?”

Jessica: Ah&hellip summer is upon us. And so it is my time to write up all the papers that I’ve been sitting on over the semester. One of that is the paper on incorporating these competencies into our courses. And I look forward to sharing the results when we get that out there. But I’m really interested in how we work with faculty to help them think about adding career competencies to their courses. Because I don’t think this just has to happen at the undergraduate level. I think the graduate level is also key. I teach both grad and undergrad courses. And as I’m revitalizing our graduate capstone, I really think that this is perfectly aligned, along with our competencies for our accrediting body. And so really, it’s all come together for me, and I’m really excited to see what other folks think about it as the word begins to spread.

Rebecca: Sounds like a really exciting opportunity. And I think you’re right, graduate school is a great place for some of these conversations to be happening.

John: Well, thank you. These are things I think we should all keep in mind, because even if we’re not thinking about career competency as being important for our students, students certainly are. It’s always great talking to you.

Jessica: Thank you very much.

Rebecca: Thanks, Jessica.

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

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240. To Teach or Not to Teach

Faculty do not necessarily see themselves as administrators but good faculty can be valuable in administrative roles. In this episode, Kristin Croyle joins us to discuss how and why faculty become leaders at their institutions. Kristin is a psychologist and the Dean of the College of Liberal Arts and Sciences at SUNY Oswego.

Show Notes

Transcript

John: Faculty do not necessarily see themselves as administrators but good faculty can be valuable in administrative roles. In this episode, we discuss how and why faculty become leaders at their institutions.

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John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

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Rebecca: Our guest today is Kristin Croyle. Kristin is a psychologist and the Dean of the College of Liberal Arts and Sciences at SUNY Oswego. Welcome back, Kristin.

Kristin: Thank you. I’m glad to be with you again.

John: Thank you for joining us. Today’s teas are…

Kristin: I am drinking Lipton black. And it says right on the tea bag that it’s “America’s favorite tea.” I’ve got to believe that, right?

Rebecca: I guess. I mean, that’s what a lot of places would have you believe. [LAUGHTER]

John: I think it probably is, in terms of sales, it’s been around for a long time.

Kristin: Mmhmm.

Rebecca: I have Supreme English breakfast again. [LAUGHTER]

John: And I have Tea Forte black currant tea.

Kristin: Lovely.

Rebecca: Many administrators in academic affairs—chairs, deans, provosts—were once faculty, yet faculty do not necessarily start off their academic careers planning to be administrators. Can you talk a little bit about your own journey, Kristin, of moving from a faculty position into a leadership role?

Kristin: Absolutely. So before I came to Oswego three years ago, I spent 17 years in South Texas at the University of Texas–Pan American that became the University of Texas Rio Grande Valley. So that’s where I started my tenure-track faculty position. And within the first year, the faculty in that department were extraordinarily supportive of new faculty, it was a great department to be hired into. And they said, “We want you to meet other people on campus, so you should be on the faculty assembly.” So I was on the faculty assembly in my first year. And I got there in my first year, and they said, “Oh, guess what? You’re advising students.” Which is not an uncommon thing for new faculty to be told. So I was advising students. And I think this was actually an important thing for me. Because what I did was I went door-to-door to the faculty in my department and said, “How do you advise students? What do you tell them? When they say, ‘What do you do with a bachelor’s degree in psychology?’” which is a pretty common question for psych students in a bachelor’s program, “What do you tell them?” And I did get from a couple people: “I don’t know what to tell them. I never had to get a job with a bachelor’s in psychology.” Which is not a good answer, by the way, not a good answer. And in those conversations, I figured out that our advising resources were pretty scant. We had hundreds of students that needed better resources. So I put together an advising handbook. I asked the Department Chair, “I want to do this, I’m gathering this information anyway.” She said, “Sure.” And that was my first year. And then I had some significant committee service. And within about four years, the Dean of the College said, “I’m looking for an assistant dean to come into the office.” In that place in time, there weren’t associate deans in that role, they were called assistant deans. “And I’d like you to work with me.” Which is not, I think, an uncommon experience, that oftentimes people who start to step more into administrative roles or service-heavy roles in any way, generally start with a period of volunteerism, really. It’s faculty service, but it is volunteerism, you’re volunteering to do stuff that needs to get done. And then someone says, “Oh, look, you’re pretty good at that. We could use someone who does more of this stuff that you’re pretty good at.” And you’re exactly right, I had never thought about doing significant service in that way. But it’s not that big a step from what I was already doing. And I think some of the things that I was working on that drew the eye of people who would ask me to step up to a role is that I consistently want to make things better. If there’s a problem that I think I can fix, or at least make significant progress on, I’m more likely to want to work on it, than to complain about it to someone else. Because you know if you complain about it to somebody else, unless they really are as excited about that problem as you are, they’re probably just going to say, “Well, thank you for sharing that problem. That’s not something I can work on right now.” So I was excited about creating solutions to problems that I saw. I really value my colleagues and my students and their experiences. So oftentimes, the problems that I would see were around the faculty experience and the student experience. And honestly, I’m a pretty even tempered person, I don’t lose it at inopportune moments. So asking someone to step into, for example, an assistant dean role and knowing that they’re not going to freak out and curse at their colleagues, that’s a good thing. And I served in a number of roles in Texas. I served as a vice provost, I served as a vice president, I came here as dean. And in many of those cases, I was happy in my role, I was working on things that were interesting and challenging for me. And then someone would tap me on the shoulder and say, “Hey, it would be great if you could work on this other thing. The university could use your service.” Now, when you’re listening to that, somebody’s going to think, “That sounds pretty undirected.” [LAUGHTER] Yes! It does. It’s not like I had a 20-year plan: “I’m going to do this and then I’m going to do this and then I’m going to do this.” My plan was I was going to do teaching, research, and service, and get tenure. That was the plan, and that’s a good plan. I still endorse that plan for people who are hired as assistant professors. But I have no fancy plan about exactly how to do that, and what one does after one becomes an associate professor. It was doing things that I found interesting that I found challenging, making a difference in a way that I could make a difference. And that lead into more administrative work. I’m going to jump in with my own question there.

Rebecca: Of course you are. [LAUGHTER]

Kristin: Of course I am.

Rebecca: I remember you from last time. [LAUGHTER]

Kristin: John, you spend a huge amount of time directing the Center for Excellence in Learning and Teaching and doing this podcast, this really significant service. I would be very surprised if you thought of that as administrative service, but it’s significant service. And it is different than a typical faculty role. So what led you to provide such significant service?

John: Well, I suppose I got started by wondering what would let me help students learn more effectively in my classes. So I tried writing some software, I had tried doing some evaluation of it and measuring learning gains that might have occurred or might not have occurred. And I had done some research in general areas of the scholarship of teaching and learning. And then I was asked to present some of that to the advisory board to the teaching center. And then I was asked to join that, and then I was asked to chair that. [LAUGHTER] And then when the former director stepped down, Mark Morey, he suggested that I may wish to apply for the position. So I figured I’d try it because I was already involved with the center quite a bit. And I figured it was just a little bit more than what I was doing at the time. And it ended up growing to be a lot more [LAUGHTER] than what I had been doing at the time. The teaching center used to run about maybe 25 to 30 workshops a year and then a teaching symposium for a day. And it’s grown quite a bit, as has happened at pretty much all colleges since then. But I still wouldn’t consider myself an administrator, and I still maintain a full-time teaching load in my department.

Kristin: Mmhmm, mmhmm. Yeah, so some similarities definitely there where you saw a problem—and when I say a problem, I don’t mean there was something wrong, per se, more like a problem in search of a solution—and you investigated it and led you into more and more service. Yeah. How about you, Rebecca?

Rebecca: I think that I subscribe to that same idea, Kristin, of that continuous improvement model. And I just can’t help it as a designer, that’s the designer in me that speaks to every part of my life. So I too, would seek out things that I was interested in and wanted to work on. And my first teaching position that was full time was at Marymount Manhattan College, it’s a really small private school. I loved my colleagues there. It was so small that it was so easy to collaborate on things, and so I had a lot of opportunities there. And one of the opportunities I had was to really increase the service learning initiative that was on that campus. I was really interested in making a community impact, and still am, and still do a lot of work like that. I started learning about service learning and community-based learning and being the faculty liaison for community-based learning at our institution and doing research around that, and got really involved with that. And then I came to Oswego, and I told John about that when I met him at faculty orientation. And John is really good at roping people into things, he immediately asked me to join our advisory board for the center. And I did that for a while, and then the associate director position opened up and then I moved into that role and learned a lot by doing that. And at the same time, I was getting involved in a lot of campus committees that I think helped me understand how the institution worked more, right? Like one of the ones that we have on our campus is called the Campus Concept Committee. And for me, that was really eye opening, because it was all about the physical facilities and the priorities around that. And to me, that was really, really interesting, both as a designer and as a member of the campus. That led to many other things, including, eventually getting really involved in accessibility and doing big, huge accessibility initiatives on campus. And so I saw this opportunity opened up in the Graduate Studies Office, and I applied for that position as a new opportunity, because I love learning new things. And I’m learning a ton.

Kristin: I’ll bet you are. [LAUGHTER]

Rebecca: I’m getting an e-du-cation! [LAUGHTER]

Kristin: Good. Well, I’m glad I asked you after the first question here, for both of you, because I think there’s going to be themes that come up as we talk that connect to both of your stories.

John: Actually, one thing I was thinking is, you did mention the podcast, and Rebecca and I started that just as an experiment, and it certainly has grown quite a bit beyond what we anticipated.

Kristin: Yes, yes. That’s another great example, that when you do things that are interesting and meaningful and connect, they do grow, they grow beyond what you thought they would. And at that point, you get to decide: Do you want to continue to invest your time and energy in that direction?

John: And a lot of it was not something I think either of us had planned, that neither of us started our career thinking that we’d be spending a lot of time running a podcast and editing audio and doing all these other things related to this.

Rebecca: I probably would have laughed in your face if you suggested that. [LAUGHTER] One of the things that I’m thinking about a lot, transitioning into the role that I’m in now, is how many times people will say “the administration” or “the faculty.” And I’m in a place where I’m still teaching, and I’m also on this other side, and seeing things from multiple perspectives. And I always feel really awkward because the people who are critiquing were once part of that group. So administrators might be critiquing faculty, but yet, they may have started as faculty. [LAUGHTER] And then faculty may be critiquing administrators, yet, many of them love teaching…

Kristin: Yes,

Rebecca: …you know? and maybe you have had to give it up. So I’m curious about how to bridge some of those gaps between thinking through the role of faculty and the role of administration.

Kristin: Yeah, and I think you raise a really good point. I still remember… I worked with an exceptional Provost, Havidán Rodríguez, in Texas, who’s now president of SUNY Albany. And I still remember that when he first started, we had been through a period of stress as many institutions are, cyclically, especially when they’re looking for a new Provost. And people were a little cranky. And there had been a fair amount of “Oh, the faculty” talk. And then he started. And I remember some of the first meetings he led, and I had to go and talk to him after the meeting and say, “I so appreciate that you don’t run down faculty. You don’t say, ‘The faculty do this. Oh, how can we get them to do this?’” And he said, “Why would I do that? I’m faculty too.” And I think it comes from an innocent place, that separation…

Rebecca: I agree.

Kristin: …because all of us are trying to achieve our goals every day. And when there are little speed bumps in achieving those goals, we get frustrated. And this is a normal human thing. So if I’m trying to negotiate workload with specific faculty where the number of courses and what they’re doing aren’t adding up to a full workload, I just want them to say “yes,” honestly, because I want to move on to the next thing I have to do. So there’s that little element of frustration. And I’m sure on the side of faculty who are working with administrators, administrators are asking them to do things that take them away from the goals that they’re trying to achieve in that moment. And that’s frustrating, too. So it’s easy to demonize and label when people are frustrating you in getting your goals achieved, it just is. The extra challenge is that oftentimes, faculty have very little understanding of what a full-time administrative job is like. So I think it’s even easier in that case to demonize because it’s an unknown, like, “Well, what in the world is the Dean doing all the time?” So just that vacuum leaves lots of room to fill in imaginings. And I will say on the administrative side—and when I say administrative side, I mean any kind of supervisory side, department chair, anything—the faculty that end up taking the most time are the ones that are problematic in some way, let’s just say. So if there’s a student complaint or a personnel issue, those issues take a lot of time. So there will be that level of frustration involved in trying to get over those bumps and get back to what you were trying to work on. But it’s not an excuse. It’s a bit of an explanation, but it’s not an excuse.

Rebecca: You talked about the unknowns of what administrators do. So could you demystify what a Dean does all day? [LAUGHTER]

Kristin: Email, all day! No… [LAUGHTER]

Rebecca: I know, I spent at least two or three hours yesterday, [LAUGHTER] just email. [LAUGHTER]

Kristin: Yes, yes. I actually have to spend about three hours a day on email, I do. And when I say email, I actually have to reconceptualize that just for myself, because I find it very discouraging to say, “I spend three hours on email,” it sounds so insignificant, and like such a ridiculous time suck. But it’s not, it’s work. It’s people who need input or asking for approvals or who are trying to plan a project and would like assistance with it or a policy that needs revision. So it is work. It’s just occurring via email. So I tend to spend a lot of time in meetings. I spend a lot of time, let’s just say, on paperwork that is not actually paper, on electronic work. Let’s think about today… So today, I have a really excellent faculty member who’s been nominated for a teaching award, and I agreed to provide a letter of support for him. So I visited his class, so I could have really good, specific things to say in his letter, and talked with him about his approach to teaching. I’m PI on a grant that’s going to go in next week. So we had our final grant meeting to look over our materials and make sure that they are ready to submit. I approved some travel requests, checked to make sure we have some money. We have a board meeting next week for our engineering advisory board, so I’m finalizing the agenda. I’m going to share that with the board members and make sure that they’re ready to come visit. So a variety of things, but each of them to forward the goals of the university, they’re not my goals. I mean, they are my goals, but they’re my goals because it’s good for the university, good for the faculty, good for the students and staff.

John: But they may not be the most enjoyable tasks all of the time.

Kristin: Not all the time. Today was pretty good, visiting a class in Native American studies… if you have had a chance to talk with Michael Chaness, he’s exceptional. And finishing a grant is much better than starting a grant.

John: Yes. [LAUGHTER] In an earlier podcast discussing burnout, you suggested that faculty who were experiencing that issue, might want to consider taking a break from teaching by learning something new, or trying to do something different. Is transitioning to another role within academia worth considering for faculty experiencing burnout?

Kristin: I learned this actually from my first department chair, who was an excellent teacher and researcher and a very talented administrator. And she said, “When I get tired of dealing with students.” If you’re teaching a full load, after a while, there’s a little fatigue there. “When I get tired of dealing with students all the time, I become department chair. I push some papers around, I do the schedule, I check the budget, I supervise staff, push some papers around,” that’s what she said, I know it was much more meaningful than that. “And then, when I get tired of pushing papers around, I go back to full-time teaching.” She was also faculty senate chair, intermittently, she was asked to step into other administrative roles which she declined. But one of the strengths of a long-term faculty position is that there’s actually a huge amount of flexibility that’s possible there. It’s not baked in to the contract, but universities are complex organizations that have a lot of different things that need to be done. And someone who has a passion, or even less than a passion, let’s just say an interest, an interest in getting some of that work done, an interest…

Rebecca: A vague interest. [LAUGHTER]

Kristin: And I’ll give our Middle States review as an example. Our Middle States Chair is often a faculty member. It’s a huge amount of work over the course of a couple years. It’s not exactly the most fun thing to do, but it certainly is really different. It’s very different than the typical faculty role. And it’s challenging in a different way. And many of us joined academia because we love to learn, we enjoy the challenge, we enjoy the questions of our fields and finding interesting solutions, whether that’s through research or other activities and administrative roles. When you shift into a different role, you have all of that back, you get a whole new set of things you have to learn, a whole new set of challenges, a whole new set of problems to sink your teeth into that are immediately meaningful in your environment. So I’ll give Middle States as an example, again, it may sound from some perspectives kind of like torture, to have to lead that effort. But it’s incredibly meaningful. If we’re not accredited, all kinds of bad things happen to the institution beyond losing access to federal financial aid. Accreditation is one of the most important activities of the university. So you can see immediately the work that you’re doing and the impact that it can have. I think when we had talked about it in the context of burnout, it’s about the flexibility that’s possible in a long-term faculty role, that what you did five years ago, doesn’t have to be the same thing that you do now, and it doesn’t have to be the same thing you do in five years. And if that stepping in and out of the department chair role, that’s one aspect. But another could be taking on some leadership of important committees or faculty assembly, it could be leading the Center for Excellence in Learning and Teaching, it could be doing some consulting, it could be all kinds of different things. And that’s all within the contract. And so people who have a strong affiliation to their institution, who really are still closely tied to their colleagues and their students and the mission of the institution, don’t have to leave to try something different. I will say that I’ve seen, and I would guess you have also seen, we’re not going to name names here, we’ve also seen people who have stepped very successfully into administrative roles or service-heavy roles that are trying to get out of an unpleasant or toxic environment in their home department, and have done that really well. That it’s been an environment that they don’t want to continue to work in, but they don’t want to leave the institution, they have a lot of talent and things to contribute. I’ve worked with a number of people over the years that have made that shift because they don’t want to work with somebody anymore. And the university needs them, and they’re thrilled to take on a different role and move their office and continue to contribute and work and have seen that shift as a real success. So I don’t think that’s typical. I’m not saying that everybody who chooses administrative roles are trying to get out of a toxic environment. [LAUGHTER] But there are certainly people who have done that with great satisfaction.

Rebecca: So related to that, there’s also a lot of people who move into leadership roles and administrators are really good teachers, and sometimes leaving their home departments can cause some tension because there becomes some staffing issues. But it also can provide some internal tension, because you’re giving up something that maybe you love really deeply. So what advice do you have for faculty who might feel pulled in a few different directions?

Kristin: So that’s a two level. So one is like just the internal pull of: “What if I’m teaching less, and I really love teaching?” And I’m with you, I love teaching, and I really think that many people who make really excellent teachers are also very good at administrative work. I think it draws from many of the same strengths. Okay, some of you listening may disagree with me, but I could elaborate if you want, but I do think it draws from many of the same strengths. And thinking, “I’m going to be in the classroom less,” can be a really painful personal decision. On the other side of that, you can think about what kind of impact you can have with the skill sets that you have. So I’ll give an example. My father was an academic and directed the graduate program for a number of years that he was a faculty member in. And it was an applied field so that there was internship experiences for the students. And when he came in, he changed the course schedule completely, not the curriculum just the schedule, to open up time for students to be in more placements. And then he negotiated with all their placement sites so that they would be paid, because previously they had been unpaid. So he, in the matter of about two years, when he first started working on this, he had changed a doctoral program that had unpaid placements into a program with 100% paid placements for students who really needed the money. Now, I can guarantee you within about three or four years, most people did not remember that he had done that.

Rebecca: But what an impact.

Kristin: It was just the way the program worked. But I can also guarantee you that they followed that same model for 20 years. And he kept those students from being homeless, essentially. So the time that he took away from teaching in order to do that administrative work had a significant impact on students in a different way. So stepping out of the classroom with one foot doesn’t mean that you’re not working with students and impacting students and doing things that can have a broader impact in many ways. The way that I think about it, because I do love to teach, is that, if I’m in the classroom, I love to teach both small and large classes, I actually really love big classes. So if I’m in the classroom, with 100 students, that’s 100 students that I can work with and impact. But if I can support faculty to be more effective in their teaching, that’s 1000s of students that we have an impact on. Now, then there’s the separate question of: What do you do with your colleagues who were like, “But we were depending on you to be our next department chair and advisement coordinator and recruitment coordinator all in one. What are we going to do without you if you step into this other role?” And this can be particular pressure for faculty of diverse backgrounds. If you’re the one African-American woman in the department, it can feel extremely painful to think, “How am I going to not be present every day in the classroom with students who are depending on me to be the person that they look up to, that they can talk to, to be that special person in their lives?” So for that, I would say you go right ahead and be a little selfish. Think about what it is that you want to try next, and just give it a shot. Because when you’re in a current role, you can see what you can do there and what you’re leaving behind if you step away from it. In the role you’re going to step into, you can’t see what impact you’re going to have there and what the advantages are going to be there. So you have to kind of take the leap of faith and just give it a shot. Because as soon as you do that, you’ll start to see, “Wait a minute, in this different role, I have all these other ways that I can impact students, and my colleagues and my department, that I didn’t anticipate.” So you have to be a little selfish and step right into it, recognizing that there are going to be huge advantages that your colleagues and your students and you don’t even know until you give it a try. Plus, again, universities are big complex places, we could really use a lot of good service in a lot of different ways. Just because you’re stepping away from one doesn’t mean that what you’re stepping into isn’t going to be even more impactful.

John: And the people we’d most want in the administration would be people who are trying to improve the environment for our students. So as you noted, many of the people who are the best teachers are also the best administrators. And that does make it a little bit more challenging often. And we’ve been pretty lucky with that here, in general, with our administrators, certainly all the administrators I can think of from the last 15 years or so [LAUGHTER] have fit that definition quite well. There have been a few exceptions during my time here, I’ve been here for quite a while. But for the most part, I think the administrators and faculty shared a similar attitude towards students and the institution.

Kristin: Yeah. And I think it’s worth saying, when I think about how I approach the classroom and my classes, I’ve got the one aspect of… How do I design a learning experience that is empirically supported? So I know I’m doing the best things that I can do, that is structured in the most effective way possible, that I can test with data. And at the same time, when I’m interacting with the students, I’m essentially trying to pull them in, pull them along with me. How do I keep them engaged and get them excited and get their best work out of them? And to me, that is the exact same thing I do every day. I’m trying to figure out how to construct great programs based on the data and how to evaluate them. And at the same time, how do I pull people in so that we can share similar perspectives that we’re working towards the mission of the institution? It feels, honestly, exactly the same to me.

John: Except there’s a bit of a multiplier effect when you’re working with a large number of faculty, if you can get them to implement some of the same techniques and approaches that you were using in the classroom, it reaches, as you noted, many more students.

Kristin: Exactly. Exactly.

Rebecca: So we’ve talked about it a little bit, but do you have some advice about leadership opportunities that an early-career faculty might explore if they have an interest beyond the classroom? And how might those opportunities be different for someone who’s maybe farther along in their career?

Kristin: Yeah, absolutely. So, of course, service is a required component of a faculty day, it’s every day, right? [LAUGHTER] There’s always a little bit of service happening every day, if not a lot. And I understand the message, and I respect it and support it, that we don’t want to ask our assistant professors to do too much because they have commitments to teaching and research as well. But that doesn’t mean nothing, do some service. Because that’s how you find out as a professional person where your strengths are on contributing to the institution, you get to meet different people that you wouldn’t meet that are outside of your department and create collaborations in that way. So for early-career faculty, if you see an issue, don’t be afraid to step up and say, “Hey, there’s an issue here, I would like to work on it.” If you see that there is committee work, and somebody needs somebody to serve on a committee, volunteer. Yes, don’t volunteer for everything, that’s unwieldy. And some of it will be really boring, if you’re not interested in it. But I’ve also seen faculty who struggle, who say, “I’m trying to do more service, but I don’t get picked for committees.” And as we talk about it, what it usually ends up being is, “Oh, I’m only interested in this, this, and this. And those committees don’t have any openings.” Well, a little broader than that. [LAUGHTER] Yeah. So volunteering, noticing when, if there’s something that you want to work on and stepping up for it, and tell people, talk to people about what you’re interested in. Rebecca, as you said, at faculty orientation…

Rebecca: Mmhmm.

Kristin: …you talked to John about some of the stuff you were interested in.

Rebecca: Yeah.

Kristin: Yeah! Tell people, because we all are always looking for collaborators in the kind of work that we’re doing. And if we know somebody is interested, trust me, there are literal mental lists in people’s heads: “I need someone for this. I need someone for this. What if we took on this initiative next?” Yeah, tell people, talk about what you’re interested in. Now, for faculty who are more advanced in their careers, of course, the promotion to associate, big deal, it’s a bigger deal, sometimes, then you think it’s going to be, at least emotionally. Because oftentimes, people who are assistant professors have a good sense of what that trajectory looks like, until they hit associate. And then they realize that there’s this whole universe of possibilities that they weren’t really aware of until promotion. So at that point, there are certainly more opportunities for service that is really meaningful, where the protection of promotion and tenure can be a big boon. But honestly, if there’s something that you’re interested in, I wouldn’t wait for that. If you’re really excited, say: “I’d like to work on this.” And even doing it at the assistant level, if it’s something that excites you, it’s worth giving it a shot.

John: And even if you’re not invited to a committee, you can always talk to people on the committee and make some suggestions about things that might be worth exploring. And usually, once you do that, you get invited pretty quickly to join, because committees are always looking for people to help share the workload.

Kristin: Exactly, exactly. And there are at all institutions, there are ones that have very set membership, and then there’s just a whole bunch of other ones that are working on important interesting issues, where the membership is not that set. Where if you say, “I want to work on this,” they say, “Yay! Our next meeting is tomorrow, you should come.” [LAUGHTER]

Rebecca: And picking out things that might give you the opportunity to work with colleagues beyond your own department is really beneficial. And although often warned against early in the career, I think that was actually something that I did early on in my career that helped me at both institutions I worked at. I met faculty across campus really quickly and by doing I mean that it opened up a lot of doors for me in terms of research opportunities, other collaborations, and even other committees or things to work on that I was interested in.

Kristin: Exactly.

John: In a workshop you offered for our faculty, you introduced Strengths Based Leadership: Great Leaders, Teams, and Why People Follow by Don Clifton, as a tool to help individuals become more effective leaders. Could you talk a little bit about what this tool is, and how someone could use it in their own career journey?

Kristin: Absolutely. So sometimes people are familiar with StrengthsFinder, which is a Clifton tool, particularly people in student affairs. So if you know what I’m talking about, this is the same assessment, but it’s a different report. If you don’t know what I’m talking about, that’s okay, I’m just going to go from there. So, the strengths-based approach is based on significant research. So it’s an empirically supported approach to looking at human potential from a strengths-based perspective, as opposed to a weaknesses perspective where you’re trying to consistently remediate the things that you’re bad at. Instead, you’re trying to get a better awareness of the things that you’re good at, so that you can build off of those. And the strengths-based leadership approach takes those strengths and applies them to a leadership context. Saying, as I said, many of us in academia really love learning, “learner” is one of my strengths when I take this assessment, one of my top strengths. And the interpretation that I get from this kind of leadership report and development says how I can use my strength and orientation towards being a learner to be a more effective leader. So there’s a couple of reasons why I like this approach. One is that well, just overall, anytime you reflect on challenging things that you’re doing, regardless of whatever role you have, it helps you to grow. So if you’re trying to figure out… What does it mean that I’m in a leadership role? I never expected that. What am I supposed to do with that? I don’t know how to be a leader, I don’t even know what that is. All of those things. Reflecting on that in a structured way can help you to grow and to find your footing. And there are lots of tools out there to do that, there are a number of development programs, this is a great tool. If you want to do it yourself, if any of the listeners want to do it themselves, it’s super easy. You can buy the book on Amazon or from any bookseller.

Rebecca: Like your local bookstore.

Kristin: Like your local bookstore! And with that comes the assessment code and the personalized interpretation. But another piece of this strengths-based approach is that there are many, many ways to be a successful leader. And sometimes you’ll hear this, for example, from a dean or provost or a department chair, who’s figuring that out. And they’ll say, “Well, I can’t do it like the previous person did.” Well, that’s right, they can’t, because they’re not the previous person, they’re going to lead in a different way. There are many ways to be a successful leader and the research suggests that if you build off the strengths that you already bring with you, you’re going to have much more potential to grow quickly than if you’re consistently trying to fix your weaknesses all the time. So I’m okay at budgeting, I’m not great, I’m okay. But sitting and spending a lot of time in the budget system and really sinking my teeth into it is going to be kind of boring for me. And I’m not going to develop any dramatic insights through doing that. Instead, I have a much stronger orientation towards people development. So I have an excellent staff member in my office, Jennifer Cook, who is great at budgeting. So we work on it together. And I support her, she figures out all the details, we take a hard look at it and figure out where there are opportunities to save money and reinvest in other ways, and together that is a much less stressful and more successful approach. Similarly, as a faculty member, I really find solitary writing to be an unpleasant experience. I can do it, it’s just a little bit like pulling teeth all the time.

Rebecca: Sounds great.

Kristin: Yeah, yeah. But I am much more motivated by working in collaboration. So I know, that took me several years to figure this out, but I know that if I’m working in a collaborative project, I will write much faster and find it to be much more rewarding than if I am writing all by myself. Now working in a collaborative project, I’m still writing by myself, but I have those other people and those deadlines and my commitment to them in mind. So working off of that strength is a much less frustrating, much more successful experience than trying to constantly focus on, “Oh, I’m so bad at this. I need to get better, better, better.” That’s also true in lots of other ways. It’s certainly true of faculty in the classroom as well, that if you have in mind what the excellent teacher looks like and you can’t do that, you’re probably thinking in far too restrictive a way. There are many ways to be an excellent teacher. If you can’t do the one that you have in your head, talk to the people on your campus that do teaching development because they’re going to have lots of other suggestions for you that will fit much better with the strengths that you already bring with you into the classroom.

John: So for faculty who are considering this, how might faculty find some mentors who might give them some advice or some assistance in the process of considering a transition into a leadership role?

Kristin: Well, my preface here is that I have a good answer, but I’m really bad at this myself. [LAUGHTER] So it is one of the things that I’ve had to think more explicitly about because I have spent so many years just trying to do stuff by myself, without realizing, “Oh, this is something that other people ask for support and assistance with.” So I do have an answer, but it’s because I’ve had to think so hard about it. There are certain things we clearly know about mentorship. One is that the individual mentor model is spectacularly unsuccessful, that if you expect one mentor to be able to serve all your needs, that actually doesn’t work very well. And we all expect that because our graduate programs assigned us individual PIs or supervisors for our dissertations. So we think of mentorship as an individual model, when actually a team model, it works much, much better. And many people grow into this very naturally in their careers. When I was first serving in the Dean’s office in Texas, I had my little group. So I’d go to this really amazing sociologist who was down the hall when I was trying to figure out how to populate committees and relationships like, “Well, what about this person? I don’t know this person.” And he was a wise person who knew everybody. And so I could say, “Well, if we have this junior person and this senior person…” And he’d be like, “Oh, but they hate each other.” [LAUGHTER] “Okay, well no, but what about this one, and this one?” And I had my person who was very successful with grants. So if I had questions, I could go to him about grants. And he was also the one that would come and knock on my door real hard every so often and say, “How many publications do you have? Are you on track?” And we could talk about it quickly. And I had a couple of people that I would talk about teaching with. And this is the same kind of thing, if you’re thinking about other options in your career, other roles to take on, a team approach is really the best. So don’t be afraid to approach people, both on and off campus. Be clear on what you want from them, and then ask for that. So if what you want is just a little advice here and there, just go and ask for advice. People love to give advice. It’s not like they’re going to say, “No, I’m not going to tell you what I think.” If you want to develop a plan for your next five years, which some people really like, and it’s a good approach, say, “I’m going to be looking at my career trajectory. Can I talk with you about that?” If you want sponsorship, which is different, that’s the person who’s in the room, when you’re not in the room who says, “You know who would be great at this? Rebecca would be great at this.”

Rebecca: Stop volunteering me for stuff. [LAUGHTER]

Kristin: So if what you want is sponsorship, be sure that you ask for that, too. And when I say be clear with what you want, part of that is because some of us have been so poorly mentored in some aspects of our career, that we don’t spontaneously offer that type of mentorship because we haven’t been socialized to it. I have had some exceptional mentors. And that was because I was lucky, it’s not because I asked for it. Ask for it, it’s much more reliable. And when I say don’t be afraid to approach people, I’m being absolutely literal. And I have had people say, “I would like you to mentor me for this reason.” It’s a perfectly normal thing to do. I have been really privileged to be able to work with the Hispanic Leadership Institute with SUNY for the last few years. And one of the things that the cohort of participants in the Leadership Institute does is approach people to serve as mentors. And it can be a scary thing for them to approach someone that they admire professionally, but have never met. And typically, the response they get is fantastic. So don’t be afraid. If there’s somebody you admire, reach out to him and say, “I admire these aspects of your career. Would you be willing to talk with me for a few minutes? I am an assistant professor at this institution. I am interested in growing in this way. I think your perspective would be really helpful.” Chances are good you’re going to get a yes from that.

Rebecca: Especially if you’re asking someone to do something that they already know.

Kristin: Exactly.

Rebecca: Right? [LAUGHTER] That’s their expertise for something they have experience with. It’s not like it requires a lot of prep work or extra side work. I think we underestimate that sometimes, that like, “Oh, you want my perspective on this? Great, yeah, I can do that right now.”

Kristin: Exactly.

John: And in academia it’s always a pleasant break from grading, for example, to talk to a colleague about their career path. It can be a nice diversion, so people often enjoy it.

Kristin: Exactly.

Rebecca: Academics are really great at procrastination just like students are. [LAUGHTER]

Kristin: Well, most of us get a real kick about helping people with career path.

Rebecca: Definitely.

Kristin: I’m sure that part of the aspects that you enjoy about teaching are the students who are like, “I’m trying to figure out, what can I do? What are my choices? How can I prepare for that, given my interests and strengths?” So, it’s the same kind of conversation, it’s just a later stage. So it’s something that is already appealing. Yeah, don’t be afraid to ask and have a whole committee of mentors that you can draw from.

Rebecca: Just don’t try to schedule them at the same time. [LAUGHTER]

Kristin: No, no, no, no. [LAUGHTER] No, they don’t like that, they don’t like that.

John: And a really good way of dealing with collaboration is something you said before, Kristin, about having collaborators, because, as you noted, that serves as a bit of a commitment device, which makes it much more likely you’ll pursue things because you don’t want to let the other people that you’re working with down. So it’s a really effective strategy in many aspects of our careers, I think.

Kristin: Exactly. We are social creatures, so having the social aspect helps to keep us motivated. Plus, for the many of us who really hate letting other people down, that commitment device, it can help us to stay on top of things. That you’re not going to let your team down if you’re all working together on something.

John: It’s also a strategy I suggest to my students, that a really good way of making sure that they work on things they need to do is to work with others and to form times when they’re going to do that and make a commitment to others.

Kristin: Exactly, exactly. And I know that writing groups for faculty are similarly effective, as long as they’re very focused.

Rebecca: Any kind of accountability club, right?

Kristin: Mmhmm.

Rebecca: However you want to call it. Even if we’re working on different things, but you’re checking in with someone to tell them your progress because they’re expecting to hear from you can work in a similar way.

Kristin: Exactly.

John: Do you have any other advice for our listeners on this topic?

Kristin: Oh, I do have one thing. I just have a little plea, a plea. So a periodic thing that people will say on campuses is, “I don’t know why ‘the administration’ doesn’t do something about XYZ.”

John: COVID.

Kristin: Anything! Exactly. “Why they don’t do something about workload and this issue? This problematic person that everybody knows is a problem. Or how the furniture is falling apart in this one area of campus, or something, the giant potholes. I don’t know why the administration is not doing something about something that is an actual, real problem.” If you find yourself saying that, my plea is that you try and share a solution for that. Because I can guarantee you, if somebody knows it’s a problem and isn’t doing something about it, that probably means they don’t know what to do about it. They don’t have a solution yet. So if you’ve got a solution, share a solution. And even if you don’t, it’s totally fine to share the problem. Because if we’re talking about, “the furniture is literally falling apart,” it’s possible nobody knows that except for the people that are there. This is a perennial issue, by the way. I’ve heard it on different campuses for things like, “The water is leaking, there are mice, or whatever. [LAUGHTER] Why doesn’t somebody do something about the mice?” Yeah, well, you never told anybody. So that’s why. But if the issue is like the workload is out of hand in this area, people are at the end of their rope, please share your ideas and share the problem. Nobody wants to leave, I can guarantee it. There isn’t anyone in a leadership position at an institution that wants to leave a festering problem that is making people’s lives difficult. Either they don’t know about it, or they don’t have a good solution. So that’s my plea. It’s not directly related to what we’re talking about. But we’re always looking for good ideas.

Rebecca: So we always wrap up by asking, What’s next?

Kristin: What’s next… So I’ve been in this role for three exciting years. They have been exciting. And I have, over my career, there have been episodes in which there have been “the big problem,” the big problem that takes multiple years to work through. And clearly the big problem has been COVID, and the way that it has disrupted all of our lives, and the way that everything works at the university. So what’s next is to try and figure out what we do next with that. Because, clearly, we’ll be in a different place next year than we have ever been. We’ve never been at the, hopefully, tail end of a pandemic and trying to figure out what is the best way to help people reengage, to feel safe, what have we learned that we can use in different ways? All of that is a whole new set of sticky, wicked problems to deal with and to try to figure out solutions.

Rebecca: So a fun adventure then.

Kristin: Yes! I think it’s better to be at the tail end than at the tip of the nose. [LAUGHTER]

John: And I hope we are.

Kristin: I certainly hope we are too.

Rebecca: I remember us saying this about a year ago around this time.

Kristin: Yes, [LAUGHTER] yes.

Rebecca: But maybe this time.

Kristin: Maybe this time.

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

John: Editing assistance provided by Anna Croyle, Annalyn Smith, and Joshua Vega.

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