47. First-year classes

The first semester of the first year is pivotal in helping students see themselves as scholars. In this episode, Dr. Scott Furlong, a political scientist and Provost at SUNY Oswego, joins us in this episode to discuss how first-year classes may be used to captivate student attention and ignite a passion for learning.

Show Notes

Transcript

Rebecca: The first semester of the first year is pivotal in helping students see themselves as scholars. In this episode we explore one strategy for captivating student attention and igniting a passion for learning.

[Music]

John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer.

Rebecca: Together we run the Center for Excellence in Learning and Teaching at the State University of New York at Oswego.

[Music]

John: Our guest today is Dr. Scott Furlong, a political scientist and our Provost at SUNY Oswego. Welcome Scott!

Scott: Thanks John, I’m glad to be here.

Rebecca: Today’s teas are…

Scott: My tea is coffee because I stupidly forgot that they serve tea here. [LAUGHTER]

Rebecca: We’ll accept coffee drinkers too.

John: And I’m drinking a blend of peppermint, spearmint, and tarragon tea.

Rebecca: I reverted back to my old good time…

John: English afternoon?

Rebecca: Yeah [LAUGHTER]

John: SUNY-Oswego is introducing a series of new first-year courses this fall, and before we talk about what we’re doing at Oswego, could you tell us a little bit about what your own experiences with first-year courses at Green Bay?

Scott: Sure, back probably almost 12 years ago at Wisconsin, Green Bay, I was director of our first year programs on our campus. We had recognized that we have some pretty good first-year programs, but we were missing what I would have considered the most critical part, which was the academic aspect of it. I had been to a number of first-year conferences, had done a lot of work, reading, in first year and we were behind in that area. We did not really have any type of academic course for our first-year students. So, a number of our faculty (myself and about five others) decided we were going to do this on our campus. And, literally a colleague and myself… we’re sitting on an airplane coming back from a first-year conference and literally on an airplane napkin sketched out what we wanted to do in development of a first-year seminar for our students. And when we started at Green Bay, we needed to deal with some of the traditional questions around resources: How are we going to afford to do this? So, we made a conscious decision that we were going to take some of our existing general education courses that our basically introductory to the major and bring those larger sections of classes down to a smaller seminar size class, but we wanted to make sure that we were also going to infuse into these courses some amount of co-curricular activities and programs a student would have to go to that were diversity based, leadership based, health and wellness based, and academic lectures. And then we also incorporated interdisciplinary exercise where we would bring the students from the six classes together in a big room and and break them all up and have them solve what we thought was going to be a very interesting interdisciplinary problem using their disciplinary perspectives that they were learning throughout their normal semester. So, that was the birth of our first-year seminar courses. Those courses grew in terms of the number, we offered six the first year, twelve the next, fifteen the third year, and eventually got up to 20. And we got to a point where we were assessing the heck out of these things and it was clear that they were making a difference in terms of student engagement. We got up to the point where we were adding it to our general education program. The courses at that point were a lot different than how we originally initiated them, they were not Intro American government, they were not Intro to Psychology, they were what we started calling passion courses at UW-Green Bay and we stole that term that came out of Millersville University down in Pennsylvania. And they were courses that were interdisciplinary in nature and in topic, but they basically were around topics and areas that faculty cared a lot about and some of them were very much within their research or teaching interest; others were really far afield, where they would bring their discipline and other interdisciplinary perspectives into that course and in those courses we found were much more amenable to a first-year seminar than trying to ensure that we got all 26 chapters of an intro psych book in addition to everything else we wanted to do. When you can actually build the course around some of these activities, we found it to be a much more successful process.

Rebecca: Did you maintain those classes as part of the general education requirement or did it shift to being something else?

Scott: Two years into the first-year pilot, I had become Dean by then. The provost at the time had asked me to lead a general education reform effort. We knew pretty early that we wanted… because we had already collected a lot of very positive data that adding a first-year seminar would be something that would be a strong aspect of our general education. We really followed some of the AAC&U perspectives around general education: that your gen ed should be mission-based, should be based on what you’re most proud about at your institution. And again at Green Bay we were really strong around interdisciplinarity and almost all of these new freshman seminars were interdisciplinary based. So it ended up being sort of its own three credit requirement not meeting any type of disciplinary or domain type requirement, but just the idea that you had to take a first-year seminar.

John: Did that interdisciplinary requirement stay as part of the program?

Scott: It was when I left. [LAUGHTER]

John: Ok. …and you said there was a there were multiple classes that work together on a general problem.

Scott: Yeah, that didn’t last as long. There’s a great story there that I’ll tell. The faculty got very excited. One of the things that I most enjoyed about the process at Green Bay was the informal faculty development that sprouted up around the first-year seminar development. So, we would meet about every other week in our coffee house and pitch ideas and develop ideas and sort of frame what we thought the common learning outcomes ought to be. And one of the things we did is we came up with this common learning assignment and the idea we had (and at the time we thought it was a great idea) was that a new planet was discovered. And we had to send people to this new planet and teach them about the planet Earth. And how would you do that? And how would you set up a institution of higher education in a way that would teach these this new alien race about planet Earth? And we got cute and the name of the planet was trahe (that’s earth with a little bit of turning around of the letters) and we thought it was the coolest thing since sliced bread. The students hated it. [LAUGHTER] They couldn’t get it. They weren’t sure what they were doing. Although I will tell you the presentations they gave were dynamite given that they were first-year students that didn’t really know what they were getting into. They really give some really dynamite presentations, but we found out a little later in the semester that they had actually created a Facebook site called “I hate trahe.com”.

John: So, it was a unifying experience for them.

Scott: It was a unifying experience… and so we tried that one more year, realized it wasn’t working, shifted the interdisciplinary assignment a little bit, where it was a little bit more problem focused and probably more lecture oriented. We looked at issues and had different faculty from different disciplines try to talk about a problem or an issue from their perspective and then eventually we moved away from that sort of common group assignment. It became a little bit unwieldy as we got to 12 classes, 15 classes, to try to get those that many classes together or even as subsets of classes.

Rebecca: You mentioned that you did a lot of assessment related to the first-year passion courses, can you talk a little bit about what your findings were? You mentioned student engagement, but can you dive a little bit more into that?

Scott: One of the things that I’ll say right off the front is we went into this project knowing from our NSSE scores that our student engagement was pretty bad compared to the rest of the UW comprehensive campuses. So we knew we had a problem that we needed to address. We entered into this first-year seminar not so much around issues of “We need to address retention…” which is often a reason that’s put forward for bringing forth the first-year seminar, but rather we wanted to improve engagement. With the idea, and again research bears this out, if you increase your engagement you’re going to have a positive impact on retention. So, I had become friends and known some of the folks that work at NSSE… and specifically, Jillian Kinzie, who’s one of the lead researchers in the NSSE movement in Indiana. And I wrote to her and I said “Listen, I know we’re not on cycle for NSSE” (we were on, I think, a three-year cycle much like Oswego I think is now) and I said “…but we’re starting this new pilot program, we’d like to pull some of the NSSE questions and not only ask our pilot, but also ask some of our students who are not in the pilot. And what we found was engagement scores that were significantly greater across the board for the first-year seminars. And I had a colleague that used to talk about this when we would go to conferences of red bars reaching to the sky because we had a nice little bar chart that we would show on our PowerPoint which very dramatically showed the increase in engagement across a number of the NSSE criteria that they were looking at. We also found, and it didn’t hold, but in the first year we saw an 8 percent increase in retention as well for those students. Now, I know there was some selection bias there in terms of the students who were going into those courses, but we never saw anything less than 3% increase in all the years of the pilot. …and so we knew we had found something that was going to work, at least at Green Bay.

John: …and you taught one of these first-year courses. Could you tell us a little bit about that?

Scott: Sure, well I taught my first one, it was an intro to American government. And that was the the first year or two that we were doing this… and that was fun and it was great, and it’s always nice to teach a class with 19 students rather than 120 (which is what I was teaching). So you got to delve into some issues in a lot more detail, a lot more discussion based. But, when I became Dean, one of the things that I wanted to do (at least occasionally) is try to stay in the classroom a little bit. And it’s sometimes hard as an administrator to carve out the time because you never know when your boss is going to ask for you. So, I worked with a colleague and we team-taught a course around issues of Disney and we got cute and I came up with the name of “Inter-Disney-planarity” as the title of the course to sort of highlight the interdisciplinarity aspects of the class. She was an experimental psychologist and we used our various perspectives to really examine issues of Disney both in terms of the parks, the films, the culture. For example, I did a couple of different sections around how, at least Disney World, the one in Orlando, really is set up as its own government. Almost like a Vatican City in Florida, because they have their own police force. They have everything. Their own regulatory bodies, things like that. My colleague did a lot of work around architectural and planning background and planning theory… looking at people like Frank Lloyd Wright and others (names I’m not remembering) in terms of how they did some of the urban planning and suburban planning in the United States. And how Disney really pulled a lot of those issues in the building of the parks, and why they were doing it, and why it works the way they did. And then together the two of us taught class a part of the class on racial and gender issues around Disney, particularly some of their early films, still to this day… but it was really biased in the early years. So, it was a lot of fun. It was always a great way to engage academically in a fun topic. I will tell you, the students who signed up, they all thought they were watch Disney movies. We showed clips, but we rarely would show full films and so I think they were disappointed in that. But I think they had a lot of fun in the class.

John: And they were learning things.

Scott: They were learning about the disciplines, we did have some common learning outcomes: we had a writing requirement, we had an oral communication requirement and we had a critical thinking requirement. So, all of these sort of skill based activities that we all value as part of a strong liberal arts education is what we were introducing to them, and it was a way for them to engage in college-level work around topic areas that students find interesting. So, you mentioned before we started about zombies, we had courses on zombies, and what would happen in a zombie apocalypse and we had students who would put together basically action plans and where would you go on our campus in order to survive a zombie apocalypse. And why would you do that? and so on and so forth, and it became competitive within the faculty in terms of the titles of the courses and whose course would fill first as part of the registration process.

John: This is a nice follow up to last week’s podcast with Wendy Watson, where we talked about writing a constitution after a zombie apocalypse.

Rebecca: As an instructor how did you find the experience of teaching this passion course to be different from other courses that you taught?

Scott: Well, you go into your other courses, if you will, your normal course load, at least after a few years, you go in relatively easily to these courses… at least I found… and in the case of one of my classes. I’ve taught an intro to public policy class for 20 years, and actually wrote a book on it. So, you kind of walk in there and you don’t need to think too much about what you’re doing. I mean, that sounds terrible, but you get into a rhythm of your teaching and you keep current but some of the theories remain the same. The highlights of the course remain the same. This course, there was all a whole new set of readings because I was working with a colleague, it was not just making sure I was up-to-date on what I was worried about and taking lead on. But, at least having some type of knowledge on what she was talking about because a lot of the class was discussion based. Which again was probably a bit different compared to some of my lower level-classes in the past which, because they’re large you have to do a little less discussion in those situations. The other thing I would say is different when you’re teaching a first-year seminar compared to classes that have first-year students in it is that it’s a rare situation for most faculty to teach all freshmen or all first-year students… and there is a dynamic change, teaching a class like an economics class or a American government, where you’re going to have a lot of freshmen but you still have upperclassmen… and there is a dynamic that changes in that classroom in terms of modeling behavior and things like that. They’re not too far away from being high school students. You’ve got to get them focused. You really need to engage them as: “You are college students now. There’s an expectation we’re not going to go through every page of the textbook. We really expect you to do a large part of this work on your own so that you can bring your own perspectives and ideas to the classroom.” And again, that was something that was different for me and a lot of our faculty other than our English comp faculty that did this.

John: Because they’re used to small classes.

Scott: They’re used to small freshman classes. Most of us, we’re not used, so that was a difference.

Rebecca: …having that experience right now. We have a freshman colloquium in my department that I’ve never taught before until this semester. And it’s like: “Yeah, alright. We have to do these things that I don’t generally do in my other classes.”

Scott: And you’ve got to be really intentional with the students, which is a good thing anyway… but you can’t just assume that they know how to do college work.

John: That’s one of the benefits, I would think, of these courses… that it provides that bridge where you can focus on that without losing the upper-level students and that intentional focus on their needs could be really helpful in getting them acclimated.

Scott: Getting them acclimated, being intentional about the type of work that you expect, the type of writing you expect. That you can’t just copy and paste a wikipedia thing and call it a paper, and the acclimation to the rest of the campus was a big deal for us as well and is for the Oswego courses. There are a lot of resources here, there are a lot of events that happen here, and yes, we’re going to make you go to some of those, but the hope there is not that we’re making them do it, it’s once they get there they understand “Hey, I actually enjoyed this and I’m going to another one, just without being required to do it.”

Rebecca: Part of it is just figuring out the logistics if you’ve been doing it or where to find the information. Some students, if they don’t have that guided experience, might never discover it. There are so many other things going on.

Scott: Yeah, and we got to a point, at least for the first few years, where we actually were creating sort of cheat sheets of events, so that they had a calendar in front of them, so they didn’t have to worry about finding those of those types of things.
REBECA: This year, we’re piloting a first-year program at Oswego. Can you talk a little bit about that program?

Scott: Sure, we’re piloting nine first-year signature classes. That was the title that they wanted to put on our group here at Oswego. The program was developed by a committee of faculty and staff that developed a number of common learning outcomes that are very similar to what we did at Green Bay: strong communication, critical thinking issues… and then we recruited nine faculty from across the campus to engage in these ideas of, I won’t say common pedagogy, but some common learning outcomes. …and structure classes, and we did call them passion courses, at least internally. What is it that you want to teach? Is there something out there that maybe doesn’t fit traditionally into your curriculum but is of interest to you? Be creative about it. It’s okay to have fun. Be fun about what you want to do… and then really think through how you’ll get at these common goals, but also the goals of the class itself. So, we got a good group of nine courses… diverse courses… and they did just a great job in the development and even went above and beyond in terms of how they pitched and advertised their courses to the incoming students. They all did one- to two-minute videos… that our students actually did, which is great… and it really comes across as very professional. You can see the passion in their faces and I’ve already been told that a number of the faculty that have developed these first-year courses, it’s affecting how they think about their other courses as well.

John: That came up at several of the meetings (because I’ve been attending those too) and many of the people are saying that once I’ve learned how to do these things or I’ve tried doing these things, and some of it was credited to workshops that Rebecca did in the spring, but it’s changing how they’re teaching all their classes.

Rebecca: The conversations around the first- year class has been really interesting. Hearing those faculty talk through what they’re doing and work together has been really interesting, and so what you described at Green Bay as being that informal learning community certainly evolved here as well.

Scott: Well, that’s my sense too. Again, I specifically tried to stay away from it a little bit because I didn’t want my perspectives to fully guide what was happening and I wanted this to be a bottom-up faculty-led thing. But everything I’m hearing, is that the faculty are getting a lot out of those discussions and to really engage in teaching in a different way and around some different types of topics. And I think also to really think through the entire learning environment that we are providing here at Oswego, not just what’s going on within the classroom. I think all the faculty (I know at least one or two) require their students to go to the info fair over in the arena last week and actually I got passed on an email from a student who really credited “I never would have gone to this unless I was required to and by going I actually signed up for four different organizations.” …and this is exactly why we do these types of things.

John: …and that type of connection makes a big difference in retention and student success and engagement.

Scott: Yep.

Rebecca: How did the students end up in these courses?

Scott: They self selected as part of the information that goes out as part of the registration process. Late spring, early summer, these were offered up as an opportunity for them to sign up as part of their process of submitting their list of desired courses or preferred courses for the Fall. If they wanted to be in one of these courses or any of these courses, they put it on and then our our first-year advisers then made their made their schedules much like they do now… but they just included that particular course. I think there was a little bit of a concern initially since these courses count, but they’re electives. They’re electives within our 120 graduation requirements, so I think there was some concern upfront: “Why would students take these courses?” They don’t count for Gen Ed, they don’t count for the major but they filled pretty quickly, which I think speaks to both the marketing but also the topic areas that students find interesting. …and I think there are mechanisms for us to move forward to think that some of these courses could fit general education in a traditional way.

John: I’m not sure if this has changed, but in the early discussions of this, the goal was to have students request these courses with the hope that there’d be more people requesting courses than there would be slots, and then the students who applied for them but didn’t get them could serve as a control group so that you could get a benchmark without that self-selection issue. Has that been maintained?

Scott: I don’t know if that’s been maintained or not. I wasn’t part of those discussions. There are other ways of getting at some of the control groups if we need to do that, whether it’s simplistically students who did not take those courses or even pulling or surveying students that might be in like the English comp classes or the introductory math classes and using them as a pseudo control group. I’m gonna let IR worry about about how to get at some of those assessment issues. …and I will say that some of the issues around assessment… some of the issues around the success of this program… won’t show up immediately, and they won’t necessarily show up in data. We had a situation at Green Bay our first year where a student did not come back her second year and the faculty member actually got a letter from the student that said: “I want you to know that I really noticed how much time you spent with me, I noticed that you were paying attention to me and trying to get me involved and I’m not gonna be back in the spring semester, but I had a great experience here. This is just not the place for me.” That’s going to show up as a non-retained student and not a good statistic, but in many ways that’s a success story, and that’s something you can’t do in a lot of normal classes because you don’t have the ability to really engage with students in that type of a close way.

Rebecca: Do any have sense with the launch of the program this year whether or not the students in those classes are in the same major as the faculty member teaching them or do you think it’s more mixed?

Scott: I don’t know. I think it’s more mixed, but it’s a great question, and I’m going to guess they’re mixed, but I haven’t actually seen the the enrollments. And the reason why I’m going to say they’re mixed is that an incoming student would really have to pay attention to the bio of the faculty member, the description of the course, to be able to figure out “Is this course really within some major that I’m interested in? The courses themselves do not scream communication or business or any of that, so you’d a student would have to do a lot of sort of… not digging, it’s all there… but they’d really have to pay a lot attention to that. I’m sure there were some that did, but I’m not sure if that would be the majority or not.

John: Could you give us a few examples of some of these courses?

Scott: Sure. We’ve got nine as I mentioned and they are from all across campus. So Kat Blake is doing a course out of anthropology entitled: “The Talking Dead: Understanding Life from the Human Skeletal Remains.” …and I actually did print out the description a little bit here and what she had written was: They help forensic anthropologists investigate murders, bioarcheologists reconstruct life in the past, paleopathologists examine past disease and trauma… These are the bones of the human skeletons and they have stories to tell and students will learn about the scientific techniques for evaluating skeletal remains… so on and so forth. Who doesn’t want to play with bones, right? That’s great. And then another course that that is being offered is by Alison Rank out of the political science program and the title of her course is “The Witches are Hunting: Contemporary Feminist Activism in America” and she’s looking at the #metoo movement and feminist theory, and how these things have developed. And the interesting thing that she’s doing with her course is, she is occasionally (I think once a week) linking up with Mary McCune’s course out of history, and Mary’s teaching a course entitled “How New is the #Metoo? The history of Gender Activism in the United States.” So, those students will have the added benefit (at least from my perspective it’s an added benefit) of having some of these discussions in an interdisciplinary way. These are all highly engaging type topics. We have a course on how comic book characters are portrayed, and why is it that we turn to comic book characters when we’re looking at issues of justice? Why aren’t we doing these things ourselves? We have a course out of theater that’s looking at how black characters are portrayed within the arts and how that has evolved culturally. Another one out of theatre that’s actually looking at the interconnection between theatre and sports. Again, these are all topics that frankly students coming into a college/university setting would never think that they would be able to study. Frankly, a lot of things that we offer in the first year, students would never think about [LAUGHTER] studying coming out of high school. But, I really believe strongly that wrapping these accessible topics around college-level work is a really effective way to get students to think like college-level students and to do that get them prepared for the type of work that we want them to do as they’re moving through their years on campus.

John: When I heard some of the topics, I wanted to sit in on all of those classes. They all seem fascinating.

Scott: I think I’m going to, I’m gonna try to make some time to just sit in on these and try to get a sense of how they’re going.

John: They sound like a lot of fun.

Rebecca: They sound like a lot of fun. Yeah, definitely, and the videos are pretty fun too.

John: Yeah.

Scott: The videos are great. There’s a balance of the the funness. I’ve had people… frankly, I had a former Provost, when we’re really implementing our first-year seminars at Green Bay, talk about these courses as fluff courses. And I really had to push back on her, because I think, in many cases, these courses are more rigorous than some of the courses they would be taking otherwise (or in addition). They’re doing much more writing than they probably would be otherwise. I know, compared to an old large lecture class, where you’re taking a bunch of multiple-choice tests (because that’s the only way you can keep your sanity sometimes as a faculty member), that these are much more rigorous. The expectations are higher… and you’ve got to be present in order to do well in these types of classes, and I think we’ve all experienced situations with larger lecture halls, where it’s not unusual for a third of the class not to be there because they can get what they need out of a book or by copying notes.

Rebecca: As soon as you start tackling a topic that’s not traditionally a textbook, then you don’t have a textbook to rely on and you’ve got a start thinking about things differently.

Scott: …and it’s that’s a great exercise in and of itself to be, to move into sort of OER/direct digital access type things. There are all sorts of things out there that are not textbooks but are still primary source type materials or even current events type topics that you can really pull into these classes… and even the theoretical aspects of the discipline. How does psych address some of these issues? How does art address some of these issues? How does economics address some of these issues. Even around things like the #metoo movement or how comic books are portraying justice issues.

John: …and it shows students perhaps that these are really useful methodologies for approaching and analyzing things in the world that they may not generally see those connections, I think.

Scott: That’s right. I agree with that. You start looking at some of the popular culture issues through a different lens. I hope that the class that we taught on Disney really opened the eyes of students in terms of how Native Americans are portrayed or had been portrayed in Disney films, or black Americans or how gender issues are dealt. I mean it’s fine to just sit there and enjoy a movie, but at some point you want to start thinking through the larger social context that the film is being produced in and shown in as well.

Rebecca: I think it’s when you start hearing the students say things like well I can’t go to an experience like that without thinking X, Y, & Z now… or I can’t help but seeing… whatever it is… and I think that’s it’s a good sign of success.

Scott: It is. That’s what we’re about generally on our campus, is beginning to open up their mind and open up different ways of observing and interacting with the world.

Rebecca: Which, I think, leads into a good question about how are you gonna assess this particular program?

Scott: This program was started probably with a little bit more intentionality around retention, so we’ll look at retention rates. We’ve again been in contact with the NSSE folks to see if we can pull in some of their questions, even though we’re not in a NSSE year, and we’ll look at that as well. We’ll do some self assessments or surveys of the students and their experiences and what they thought of those experiences. And, frankly, I want to get the faculty response. I want to see how they reacted to the course. How did they think it went? How did they perceive the students responding to these classes? These classes do not necessarily automatically, just because they have interesting topics, lead to high faculty evaluations. Oftentimes new course development does not lead to high evaluations. You got to do these things a few times before you sort of get in your rhythm and really know what you’re doing. So, I’m hopeful that they’ll start looking at student outcomes and and are they maintaining connections with the students beyond the course? Which is something we saw on our campus that even though they weren’t their formal advisors, they would continue and seek out those faculty member for other courses. They would seek them out as they were walking across campus; or, if their office door was open, they would just stop in in a much more relaxed way than you might expect any other student to do that.

Rebecca: …sounds more like a mentorship kind of role, in some ways.

Scott: Yeah… that mentorship is probably a little strong, but it could develop into something like that. It’s the connection… it’s really focusing on what I feel is the most important connection that students can make, and that’s with the faculty member… that’s what’s going to keep them here… that’s what’s going to lead to their success. Yes, of course, it could lead into the mentorship as well but that’s where they’re spending their time… it’s with the faculty across campus. So, to the extent that we can facilitate that relationship… sometimes it’s good to bring them down to equal levels. We need to remain some level of distance and we have to ensure that the faculty is respected, but we’re also people and sometimes students don’t see that [LAUGHTER]… that we’re people. But, if we can get them in a small environment we can encourage them to talk. I used to require them to come to office hours initially just to make sure they at least stopped in a couple times. Those are all things that we can do to to help make that connection to SUNY Oswego.

Rebecca: …a strong connection to the episode that we had with Jennifer Knapp, talking about interpersonal relationships between faculty and students and that some of those outside of class relationships that are built (often through the classroom) are really important and really powerful. So, I think what you’re describing is exactly some of the research that she was describing in that episode.

Scott: I’m passionate about this area generally, and in this project in particular. I think there’s room to grow this, I actually think from a resource perspective, SUNY Oswego is in a better place than Green Bay was in terms of sort of scaling this; not that we go from 6 to 40 in a year. But, I think as we move forward if we find the type of success that I think we will find, we’ll need to have some good conversations around: How do we scale? How do we engage more faculty, more departments in this? How do we sort of expand these informal faculty dialogues around these important issues? …and we’re always going to be focusing on retention here. It’s an important element in student success. All of these are our building blocks to what I think is already s strong SUNY-Oswego education, but this is the beginning of the experiential learning that we’re trying to promote within our students.

John: Those informal discussions among the faculty are really incredibly important. In many of the meetings, when people were asked about what they were doing in their courses, many of them said: “Well, I stole this idea from Allison…” or “I stole this idea from Maggie…” or “I stole this idea from one of the other participants.” …and it was nice to see that sort of informal discussion.
So, we always end with this question of what are you going to do next?

Scott: Ooh… Well, clearly we are going to assess and look at this very strongly, and I’ve already mentioned that we’ve had some discussions around: “Can these courses be structured around general ed learning outcomes as well,” so that students don’t feel as if it’s a… I hate to use the word a “wasted” course, but sometimes that’s the way they’re looked at because they don’t count in GenEd… they don’t count in the major. It’s hard to explain sometimes to students that it doesn’t matter, you need 120 credits. That’s a harder discussion for a new first-year student than it is for a sophomore or junior. We’ll look at expansion. There are some things behind the scenes in terms of that expansion that I need to get a handle on in terms of numbers, and what would it take, and who’s doing what and how do we do that. I think, generally, the other thing we’ll probably start thinking and doing about is how can this seminar be the anchor to perhaps a more engaging elaborate first-year program for our students? How can we improve our advising process for our first-year students? How do we make that transition from that first year to that second year for students? How do we really get the faculty to engage with the idea that the entire campus is a learning community? There are resources out there that not everybody knows about, but people can tie into. Those types of discussions, I think, will be some of the things we’ll think about as we move forward.

Rebecca: Well, thanks for sharing.

Scott: Oh, this is great.

Rebecca: Some great stories.

John: Thanks for joining us.

Scott: Thank you.

[MUSIC]

John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts, and other materials on teaforteaching.com. Theme music by Michael Gary Brewer.

46. Creative risk-taking

When you teach the same classes every year, it’s easy to fall into routines. Classes, though, can be much more fun for you and your students if you are willing to take some risk by experimenting with new teaching approaches. In this episode, Dr. Wendy Watson, a a senior lecturer of political science and pre-law advisor at the University of North Texas. joins us to discuss how she has engaged her students by introducing some very creative and fun assignments in her classes.

Show Notes

  • Ishiyama, J., & Watson, W. L. (2014). Using Computer-Based Writing Software to Facilitate Writing Assignments in Large Political Science Classes. Journal of Political Science Education, 10(1), 93-101.
  • Watson, W. L., Hamner, J., Oldmixon, E. A., & King, K. (2015). 14. After the apocalypse: a simulation for Introduction to Politics classes. Handbook on Teaching and Learning in Political Science and International Relations, 157.
  • Wendy Watson (2016) Best and Worst Teaching Moments (Center for Learning Enhancement, Assessment, and Redesign, UNT video) – This contains a description of the zombie apocalypse project.
  • Center for Learning Enhancement, Assessment, and Redesign at UNT
  • Olson, Katie (2017). “Local Author Gets Cozy with Mystery Genre.” The Dentonite. October 3, 2017
  • Wendy Lyn Watson – author website

Transcript

John: When you teach the same classes every year, it’s very easy to fall into routines. Classes, though, can be much more fun for you and your students if you are willing to take some risk by experimenting with new teaching approaches. In this episode, we examine how one professor has engaged her students by introducing some very creative and fun assignments in her classes.

[Music]

John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.
Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer.

Rebecca: Together we run the Center for Excellence in Learning and Teaching at the State University of New York at Oswego.

[Music]
Rebecca: Today our guest is Dr. Wendy Watson, a senior lecturer in political science and pre-law advisor at the University of North Texas. Welcome, Wendy.
Wendy: Hi, thank you for having me.

John: We’re glad to have you here.
Our teas today are:
Wendy: I am drinking Paris. It’s a blend from Harney and Sons.

John: We have that next door.
Rebecca: Yeah, a tasty one. I have Irish breakfast tea today.

John: …and I have ginger peach green tea.
We invited you here to talk a little bit about some of the interesting things you’re doing with your classes. Could you tell us first a little bit about the classes that you normally teach.
Wendy: Sure. In the state of Texas there is a requirement that every student take two Introduction to American Politics courses in our department. We refer to that as the full employment plan. So, I teach both of those courses and then, other than that, I teach all of our law related courses. I’m not the only one, but I teach all of the law related courses: our legal systems course, civil rights and civil liberties, the rights of criminal defendants, constitutional law, an LSAT prep class, gay rights in the Constitution, and a seminar on the death penalty, in varying cycles.

John: You do quite a few innovative things in your classes, and one of those is having your students rewrite the Constitution after a zombie apocalypse. Could you tell us a little bit about that activity?
Wendy: Yeah, the idea is that the zombie apocalypse has occurred. This is actually for one of the flavors of Introduction to American politics, and this particular course deals with institutions: the founding of the Constitution, federalism, the legislature, the executive, the judiciary, and civil rights and civil liberties. The idea is that the zombie apocalypse has occurred. Huge portions of the population of the US have been destroyed and the remaining members of the country are required to rebuild the United States and part of that is rewriting the Constitution. Essentially, what they’re doing is building a government from the state of nature, but they don’t know that. They think they’re building a constitution after the zombie apocalypse, and that’s way more fun. It’s a guided exercise; they get worksheets every week making them think about “What is bicameralism? What are the benefits of bicameralism? What are the drawbacks of bicameralism? etc. They don’t just get to go off and write crazy things. They actually have to think about stuff and then they work in groups to create these Constitutions. One of the things that I really love about the course is that they actually do have to grapple with these issues. They sometimes get pretty heated.

John: How large are the groups?
Wendy: Usually these introductory courses are about a hundred and twenty five students and I put them in groups of about five to seven.
Rebecca: And are these things that happened outside of class, in class, online?
Wendy: No. I’ve taught the class as an online class in which case it obviously happens online, but when I’m teaching the class as a face-to-face course I actually do give them class time. Having them do it outside of the class nothing ever happened, giving them the time in class keeps them from hating me and also ensures that they actually do provide some sort of useful product at the end.
Rebecca: What assignments or exercises or things that you would normally do in class does this exercise replace?
Wendy: You know it doesn’t actually replace any exercises because if I weren’t using this activity, all of their homework would be outside of class and they’re still doing all of that. So what it’s really replacing is me lecturing and I’ve got no problem with that and I don’t think they have a problem with that. It’s more exciting or more interesting for them to be doing something, talking to each other than it is to be sitting in a seat listening to me, I think, I’m pretty sure. And I think it’s actually more educational for them to be engaging in the material as opposed to passively sitting and listening to me. Yeah. So although all they’re missing out on is me talking.
Rebecca: How did you how did you decide to go in this direction and develop this particular activity?
Wendy: I was trying to think of a way to create a simulation that would last throughout that semester, so something that kind of continued over the course of a term. And I wasn’t really sure what that would be, and I think we were watching The Walking Dead. But honestly how that all came together I couldn’t tell you, but yeah I’m really happy with that. It’s been adopted by several of my colleagues and by a professor at University of Whitewater. She used it in a summer program for high school students, and yeah, I’m really happy with that how that one turned out.
Rebecca: How did the students respond?
Wendy: You know,of course there are always students who are not going to respond at all. But I’ve never had a student who actively said that they hated it which is, I guess, good. I’ve had a lot of positive feedback and I had you know one of my best student interactions ever over this particular assignment. Again, I’m going to apologize to all of my biology friends out there. One of the features of the assignment is that the zombies fall into two categories. The type one zombies who are traditional brain-eating zombies and then the type two zombies who have developed a lesser mutated form of the virus. And so they have features of zombies, they have the shuffling gait and the slurred speech, but they have higher order cognitive thinking and they don’t eat brains, and they’re just generally safe. But if two type two zombies have a child together there is a probability or a possibility that their child will be a type 1 zombie. Again, this makes no sense at all, since it’s a virus and that just doesn’t make any sense. But, it raises this question of what do you do with type 2 zombies? Do you sterilize them? Do you kill them? What do you do with them? And they were grappling with this issue one day. And this poor student comes in, and he was, I swear to God, he was almost in tears. Because his group had decided collectively to exterminate the type 2 zombies and he said,” what do you do when you encounter people who are terrible?” And so he ended up having this long talk about how do you deal with the notion that there are Hitler’s in the world. I was like “Well, you have to remember that there are Gandhi’s in the world.” It was a long and lovely conversation about the essence of mankind and the balance of good and evil. And I kept emphasizing to him that this wasn’t real and that his friends were not evil, but anyway it was it was a great conversation and I was so touched that he took it so seriously. It’s just a testament to me of the fact that students really are interested in the material if you give them an opportunity to be interested in the material.
Rebecca: It sounds to me too like it allows them to really grapple with the really difficult conversations that are around rights and lack of rights and who gets those rights. That might be really uncomfortable if you talk about it in a in a real situation, but in this safe simulation you can have some of those challenging conversations that you might not be able to have as effectively.
Wendy: Yeah, I think that’s right. If you’re talking about things like race or sexual orientation, you’re always confronted with the fact that there are people in the room whose actual rights are implicated, and that does tend to make people sent to themselves perhaps, and that’s not necessarily what you want in real active discourse. So, when you’re talking about something that is seemingly unreal, it is unreal… they’re zombies… it’s not real. I do think that it gives people the opportunity to think through issues in a way that is safer, but also more honest.

John: The type 2 zombies add to the degree of difficulty or the level of challenge there.
Wendy: Yes, exactly.

John: You’ve also created a 500-person learning community, could you tell us a little bit about that?
Wendy: Yeah, that was nuts! My university decided to try to create a variety of different models of learning communities, sort of all at once, that alone was nuts. But I was going to be involved in a combined course learning community, so without any residential component. And I found this wonderful man in the psychology department who probably had no idea what he was getting into, and we created this community that was 500 students. His Introduction to Psychology course and my Introduction of Political Behavior course, that’s the other half of our introductory American politics duo. And our courses were back-to-back, so there were times when he could have two hours, and times when I could have two hours. And we focused on political psychology, specifically as it related to campaigns. And over the course of the semester, they each had to read three or four articles and write one page papers about them, little summaries, and then they came together and they shared their information, and they had to come up with the campaign strategy for either one or two presumed political presidential candidates. At the time we thought that was going to be Clinton and Rubio… that obviously didn’t happen. But they created these poster presentations and then we picked from among those poster presentations the 10 best, and we took those to UNT on the square which is a little gallery space in downtown Denton. And we invited faculty and university administration and we invited the Denton Record Chronicle which is our local newspaper. And the students really got into it, the ones who won showed up with their little red bow ties if they were representing Rubio and they had candy at their stations. And it was really awesome. It was great.
Rebecca: What do you think one of the biggest learning gains was for students who were in this learning community scenario where you were diving into something in depth from two different points of view?
Wendy: I think one of the things that they gained was an understanding that these two disciplines actually interacted with one another, that psychology and political science weren’t sort of siloed ideas, that they actually were related to one another. And I think one of the other things that they learned is that what they learned in class actually had implications for the real world. That things that we were learning in psychology and political science had implications for how politicians were actually running their campaigns. And that they could take the skills that they were learning at UNT and potentially apply them to a job, which is always a big thing. [LAUGHTER] Getting a job is good.
Rebecca: What level are the students in these classes?
Wendy: In those particular learning communities, most of the students were freshmen, first-year students, because they had to be advised into them, somebody had to sort of point them towards this pair of courses, so they tended to be freshmen. Otherwise these courses actually tend to draw students all the way up to their senior year, because they put them off until they have to graduate. But for these particular communities, they pretty much have an advisor say, “Hey, here’s a good idea. Take both of these courses.” They tended to be freshmen.
Rebecca: Did you find that the learning community method works particularly well with first-year students?
Wendy: I think for a lot of types of innovation it doesn’t necessarily, but I think for this, it did, because I think their desire to please was strong. And I think that they didn’t any preconceived notions of what college classes were supposed to be like, so they were maybe more receptive to the idea of doing something different. For all they knew this is what it was supposed to be like. [LAUGHTER]

John: …and getting that introduction to an interdisciplinary view of the world is probably good to do before they get too deeply into the silos of their major.
Wendy: Yeah, I agree.
Rebecca: So you’re full of brainy ideas and another one that you pulled off was an online Electoral College simulation game, can you tell us about that too?
Wendy: Yeah. So that was a lot of that was a lot of fun. I actually have to give most of the credit for the online component to our office, here it’s called CLEAR the Center for Learning Enhancement Assessment and Redesign. The assessment component has largely gone out of clear, but that’s still what we call them. They do all of our online support, learning management system, redesigned helping us create online courses, all of that sort of work. And I had a sort of a low-tech version of this course. Originally they were working in groups, I always make them work in groups, I don’t know why. But they had groups and the idea was I used the map from 270 to win, which has sort of the baseline Electoral College predictions, and which states are going red, which states are going blue, etc. And then students had campaign money and they could essentially bet their money on individual states. And if you were the Republican Party and you bet fifty dollars here, but then the Democrats get 51, then the Democrats won the state, so whoever bet more money in a state won the state. And so you could see the strategy of betting in different states of spending more campaign money more campaign resources in each state, and as you won a state, the states that were blue moved around or the states that were red moved around and you could see the total – who was winning the electoral college. And it was played in three rounds. But this was a huge pain to implement in the classroom with having to update this Excel spreadsheet every round and get people’s votes every round. It was a nightmare. So CLEAR created an online version for us that allowed students to play against each other online and it was really slick, it was beautiful, I loved it.
Rebecca: So, I’m noticing the “loved” as opposed to “I love it”.
Wendy: You notice that didn’t you.[LAUGHTER]…… Yeah, so I think another point to make here is that if you’re going to launch into one of these grand plans, you really do want to have some long-term commitment from your University. I love my university but long-term commitment is not their forte and for the learning community, for example, Adriel and I (my co-conspirator and I), we put a lot of effort into that course and we ended up offering it twice. It went really well both times but to the extent we needed money it came from a Title III grant that ended. So, we didn’t have the money anymore and then we also depended very much on help from the registrar, from advising, and from admissions to help us coordinate all of the the details. Because it was no small matter, right? It was actually very difficult. It wasn’t just us. There are all sorts of offices that had to help us out with this. And the university basically was like, “Oh, we’re done.” That was difficult and so we just lost the necessary institutional support for maintaining that program. And with the electoral college I went for like a year and a half without teaching that course, so it didn’t get used because nobody else was using it. And so CLEAR stopped supporting it on their website. It just went away and it’s just gone. So, it’s just one of those things. You kind of need to get it in writing, because there’s a tremendous amount of start-up costs associated with these programs and unless you know that that’s going to carry forth and this investment is going to pay out over an extended period of time, tt could be a little bit demoralizing.

John: In one of your other experiments in class, you did something with a mystery room. Could you tell us how that worked?
Wendy: Oh yeah, that was this last year. That was so much fun. Yeah, so the game was actually called Free Lucky. Lucky is UNT’s unofficial mascot. He’s an albino squirrel; he’s actually not lucky at all. We’ve had a series of Lucky’s on campus and the only two that I’m aware of… one got carried off by a red tail hawk and the other one got hit by a car, so they’re not lucky. [LAUGHTER] But we call him Lucky and you can get little lucky dolls. And so I got little Lucky dolls and I shoved them in little cloth pencil cases and I put combination locks on the pencil cases, so he had to get him out by undoing the lock. And I’m put my groups of students… groups again… in various study rooms in the library and they each had a little encased enshrouded Lucky in their room. And then they started the game with a question on their learning management system on Blackboard. This was for an LSAT prep course and the beautiful thing about the LSAT is that you have these questions with very specific answers. No question… here’s the answer… that’s it. The first question, if they got it right, it led them to a webpage with another question; if they got it wrong it led them to a webpage that had nothing and then it sent them back to the original page, and so forth and so on. It sent them to various pages around the web, some of them with clues, some of them with other questions, eventually it would’ve taken them off of the web and sometimes it pointed them to different clues around the room. There were various and sundry things on the table, some of them which mattered… there was a playing card… it actually was a clue, but then there were things like spools of thread that meant nothing. There was envelopes taped under the table that had a whole series of questions. And the questions there, if you answered them all, there were four of them and those gave you letters and then there was a tongue depressor on the table that helped you translate the letters into numbers and that was the code to the combination lock and that allowed you to free Lucky. And the first team that got Lucky to me… I was sitting in the lobby of the library, first team that got Lucky to me won… and they won packets of colored highlighters, which doesn’t sound exciting but they were all pre-law students and that’s like gold in the legal community… is colored highlighters. So it was exciting, they were really thrilled.

John: It sounds like fun.
Rebecca: It sounds like a lot of fun.
Wendy: It was.
Rebecca: What made you decide to do a mystery room?
Wendy: Well, you know, we have one here in Denton, and I think it looks really cool and I want to go, but I can never get people to go with me, and so I decided well I’m just gonna create my own. I wanted to do something, again, that was interesting. As much as the LSAT prep stuff was really interesting and important for my students, it’s not super engaging. We could stand up there and write logic game trees on the board, for hours on end, but that’s not exciting. That’s not even lecture exciting, that’s just really really boring. So I wanted to at least break up the class a little bit by having something that was more engaging, more active, something that was interesting.

John: And it brings in gamification too, where there’s some incentives and competition.
Wendy: Yeah. Oh yeah, the competition was big. I had one group that came down with Lucky after about a minute and a half. I was like, “You did not answer all those questions.” The guy who handed me Lucky, he’s like, “You gave this puzzle to a marine .” [LAUGHTER] I was like, “So, did you just bust the lock?” He’s like “No, I didn’t have to bust the lock. I could get him out without busting the lock.” I was like “You have to open the lock, you can’t cheat.” [LAUGHTER]. So they went back, they did it. But anyway, yeah, it was definitely a game to them. They were serious about it.
Rebecca: That’s hysterical and unexpected, right? [LAUGHTER]
Wendy: Completely.

John: A common theme of all this is that you seem to experiment with your classes and take some risks in trying new things. Could you tell us a little bit about what prompts you to do that?
Wendy: A couple of things. One, is that honestly it keeps me interested in the courses. I can get bored with the material as much as they can. In fact, they sit through it for a single semester, I sit through it for semester, after semester, after semester. And you can only talk about the appointments clause for one or two times before you’re like “Oh my god, I’m gonna dig my eyes out. This is really dull.” And that’s something I actually enjoy, right? I think the appointments clause is interesting. You still want to shake it up a little bit. And the other reason is that I really do believe that students learn better if they are engaged. As much as I love to hear myself speak, I don’t necessarily think that they love to hear me speak. I think that they get more out of my class if they are doing something. If they are seeing some connection between what we’re doing in the real world. If they can see themselves actively engaged. If they have a sense that they have power in the class. Some sense of control over their own education. I think all of those things are really valuable to them. So it’s a little more effort for me, but I think the payoffs are worth it.
Rebecca: So all of these examples that you’ve shared with us today are really different from one another: they use different technologies, different setups. What is your advice to someone who wants to take some risks and try something new, but it’s something that they’ve never done before?
Wendy: Start small. Don’t start with a 500 person learning community, which is what I did. That was dumb. It worked out, but it was dumb. Yeah, start small. Collaborate with somebody so you have somebody to lean on and share ideas. That’s maybe why the learning community worked, is that I had something called the Core Academy, so we were focused on these sorts of things together. And then I had my my co-teacher, Adriel, to work with. I think having a support system and starting small is the way to go. You don’t have to do a semester long simulation, you can devote one class to something. Use a method that lots of people are using, like team-based learning. You don’t have to do that all semester you could do it for one class. There’s nothing wrong with starting small and then getting bigger.
Rebecca: Did you start small?
Wendy: I did not [Laughter].

John: Somehow I suspected that would be the answer.
Wendy: Yeah, that’s not my style. But again, I think that if you’re worried about getting started, if you are less stupid than I am, then don’t hesitate to start small. There’s nothing wrong with that.
Rebecca: Have you had any student resistance to some of the alternative or non-traditional methods that you’ve been using in your classes?
Wendy: I get a little resistance sometimes. For the most part, they actually seem to enjoy it. Every now and then I’ll get a student who seems to think that I’m not doing my job. I mean I’ve had students who flat out on evaluation have said “I expected to come to class and hear you talk and you didn’t.” Like “Really? That was what you expected?” I mean, yeah, I assumed that is the expectation, but like, “You’re disappointed that didn’t happen?” I can’t imagine that. And of course there’s always, as I mentioned, a lot of these things involve group work, and a lot of students have resistance to group work. Even when the group work ultimately works out okay, they still are annoyed that I put them in groups. Just the anxiety associated with group work carries over to the end of the semester. Of course, some groups don’t work out. You’ve always got somebody in some group that either doesn’t pull their weight, or is responsible for a part of the project and fails to turn it in, or somebody in the group who is bossy. You always have some group that’s got a problem and I usually try to mediate that situation, but sometimes they don’t come to me until it’s too late. There are always points of contention. But they’re relatively few, and honestly I’ve always got a few complaints when I lecture too. I’d like to say I never have complaints there, but I do.
Rebecca: I read this really great article about you being a mystery novelist.
Wendy: I am.
Rebecca: Can you talk a little bit about that?
Wendy: Sure, yeah. I am a mystery writer. I started writing a long time ago, right around 2001 actually. A bad year. But I had my first novel published in 2009. I write a type of mystery called a Cozy, which is exactly what it sounds like, it’s cozy. They are light, often funny mysteries. Amateur sleuths, so no cops or private investigators. They can be in the book, but they’re not the primary character. Usually female sleuths, small town, no sex or violence on the page. I mean obviously somebody dies but it happens off the screen. They’re really quite delightful. I said PG-13, I actually included the word “bitch” in my first book, and it wasn’t even calling somebody bitch. It was like son of a bitch. I hope I’m not destroying your podcast by using that word [Laughter]. I actually got nasty emails about using that word. Really? Oh my goodness. I don’t use that word there anymore. Yeah so I started writing I’m working on number seven right now and, that’s that.

John: How do you manage that along with all your innovation in class? It seems like that’s a lot of demands on your time. How do you allocate your time?
Wendy: Not well. Yeah, I was talking about this with a colleague this morning, we were talking about this LSAT prep course (she’s teaching it this semester) about the fact that prelaw students really should be studying a lot for the LSAT. It’s a huge portion of their application. Yet, for some reason, they don’t and instead they focus so much on their GPA, which is important, but honestly, not as important as their LSAT score. They shouldn’t let their GPA slide either, let’s be clear. But in the grand scheme they should be focusing on their LSAT score. We were discussing the fact that the LSAT is way far away but their GPA is right in front of them, and so that just feels like the thing they need to tackle right now. And for me my deadlines are way far away and my courses right in front of me. So I tend to focus on my coursework and I’m not so great about meeting my deadlines, and I apologize deeply to my editor, but that’s just the way it is. I do though have a calendar, a very detailed calendar, that I keep, that has specific time set aside for every single thing that I do. Not always true to that calendar, but I do have a calendar, and it includes time set aside for writing.
Rebecca: Do you find that your writing life and your teaching life influence one another?
Wendy: Yes. Certainly my academic life has influenced my writing life. One of my books was set on college campus and I got to kill off a couple people that I didn’t like so much, which was awesome [Laughter]. Certainly, I think that my tendency toward narrative, toward storytelling, influences my use of hypotheticals in my classes. To the extent that I’m sort of telling stories. Like the zombie apocalypse, I didn’t just write a paragraph: there has been a zombie apocalypse. It’s this, probably too long story, about this has happened, and it’s all dramatic, and that’s definitely a carryover from my writing life.
Rebecca: I imagine that those details though and that spike in the climax to a story, are all the things that get students really engaged and interested and and buy into the simulation and take it seriously. As opposed to something that’s a little more surface level and that it’s a little harder to imagine.
Wendy: Yeah, and I think sometimes one of the things my cozies tend to include is humor, at least I hope it’s humor. I tend to inject that into my hypotheticals a lot and I think that that helps. One of the simulations that I do in my legal systems class is a negotiation divorce case. Each side in the negotiation has information about their client. Some of its common knowledge, that both sides have, and the wife’s attorney has knowledge that only the wife has provided and the husband’s attorney has information that only the husband has provided, and they know that that information is going to come up during the negotiation in a series of PowerPoint slides. They don’t know when that’s going to happen, but the idea is that all the sudden the wife is going to blurt something out during the negotiation. They also don’t know that there’s information that the husband and wife have not told their own attorney and that’s going to come out in the course of the negotiation. So I had great fun crafting the simulation; like the things that the husband and wife have done, and the pieces of information that come out are delicious, and the students have so much fun finding out about these details. And yeah, I think that that makes the whole simulation so much more engaging, instead of just calculating the appropriate alimony. I think it’s a lot more fun.
Rebecca: Can you share a couple of tips from your creative writing self that might help other people come up with hypotheticals or examples that they could use in their classes?
Wendy: Yeah, I think one thing that you want to do is provide detail. If you’re going to create a hypothetical, create a character to go with the hypothetical, and then provide some detail about the character and the setting and those sorts of things. It really enriches the hypothetical. It doesn’t all have to be completely relevant. In fact, sometimes it’s better if it’s not all relevant because then it forces the student to look past the things that aren’t relevant to find the things that are. I think that’s probably the key is to include at least one person in your narrative and then provide some detail. Provide a setting, provide some description of your character, provide some element of detail about what’s happening, so that it’s not sterile or clinical. Because that’s, like you said, that’s really going to draw the student in, in a way that’s sort of, A happened, B happened, C happened, or not.
Rebecca: That’s great advice [LAUGHTER].

John: We always end with the question, what are you going to do next?
Wendy: So this year I’m actually not teaching, which it is really weird for me. Last year this time, I took a position as the director of the university’s core curriculum. So, this year I’m going to be continuing with my pre-law advising but otherwise I’m focused on the university’s core curriculum. I will be engaged in assessment, which is everybody’s favorite thing, but I’m also gonna be developing a lot of programs related to our cores. So some programs related to writing across the curriculum, some programs related to bringing back, I hope, some of our learning community endeavors, and possibly exploring some other options that would allow us to really enrich our university core curriculum for our students. When I talk to students now they talk about them as the basics or the things that they have to check off, and I want them to think of those classes as something more than that. So that’s what’s next for me.
Rebecca: Sounds like the right person might be in that job to help inspire students. [LAUGHTER] I think sometimes that’s a hard sell these days, helping students recognize the value of a liberal education, and get them excited about it and help them find connections.
Wendy: Yeah, I agree. I think I have a tough road ahead of me but I’m going to do my best.
Rebecca: I look forward to hearing more about it.
Wendy: Yeah, thank you. I’d love to come back sometime.

John: We’d love to have you back.
Rebecca: Thank you so much for spending time with us this afternoon and sharing all your great initiatives in your classes, I hope it’ll inspire a lot of our listeners.
Wendy: Thank you, I really enjoyed it.

[MUSIC]

John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts, and other materials on teaforteaching.com. Theme music by Michael Gary Brewer.

45. Opening the STEM Pipeline

Preschool through high school experiences have a direct impact on the majors and disciplines that students want to study and engage with in college. Designing these experiences to invite underrepresented groups into the discipline early can help to inspire and motivate a new generation of professionals. In this episode, Dr. Stacy Klein-Gardner joins us to discuss how engineers are attempting to diversify the field.

Show Notes

Related publications:

  • Parry, EA, PS Lottero-Perdue, SS Klein-Gardner.  Engineering Professional Societies and Pre-university Engineering Education.  In M. deVries, L. Gumaelius, and I.-B Skogh (Eds.) Pre-university Engineering Education.  Rotterdam, Netherlands: Sense Publishers. 2016.
  • Reimers, J. E., Farmer, C. L., & Klein-Gardner, S. S. (2015). An introduction to the standards for preparation and professional development for teachers of engineering. Journal of Pre-College Engineering Education Research (J-PEER), 5(1), 5.
  • Klein-Gardner, S. S., Johnston, M. E., & Benson, L. (2012). Impact of RET teacher-developed curriculum units on classroom experiences for teachers and students. Journal of Pre-College Engineering Education Research (J-PEER), 2(2), 4.
  • Klein-Gardner, SS, ME Johnston, L Benson. Impact of the RET Teacher-Developed Curriculum on their teaching strategies and student motivation.  Journal of Pre-College Engineering Education Research. 2(2):21-35. 2012.
  • Faber, C., Hardin, E., Klein-Gardner, S., & Benson, L. (2014). Development of teachers as scientists in research experiences for teachers programs. Journal of Science Teacher Education, 25(7), 785-806.
  • Mckay, M., Klein-Gardner, S. S., Zook, K. A., Yoder, M., Moskal, B. M., Hacker, M., … & Houchens, B. C. (2011). Best Practices in K-12 and University Partnerships Panel Winners ASEE K-12 and Pre-College Engineering Division. In American Society for Engineering Education. American Society for Engineering Education.

Transcript

Rebecca: Preschool through high school experiences have a direct impact on the majors and disciplines that students want to study and engage with in college. Designing these experiences to invite underrepresented groups into the discipline early can help to inspire and motivate a new generation of professionals. In this episode, we explore how engineers are attempting to diversify the field.

[Music]

John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer.

Rebecca: Together we run the Center for Excellence in Learning and Teaching at the State University of New York at Oswego.

[Music]

John: Our guest today is Dr. Stacy Klein-Gardner, the founding director of the Center for STEM Education for Girls, and currently an Adoint Associate Professor of Biomedical Engineering at Vanderbilt University, and a Senior Professional Development Provider with Engineering is Elementary, at the Museum of Science in Boston. She recently was appointed as a Fellow of the American Society for Engineering Education.
Welcome, Stacy.

Stacy: Thank you. I’m delighted to be here.

Rebecca: Welcome. Today our teas are…

Stacy: Well, I have to confess that I don’t care for tea. So, I had some lemonade with lunch and I’m good to go now. [LAUGHTER]

John: I’m drinking Tea Forte black currant tea.

Rebecca: …and I’m having Lady Grey today.

John: We’ve invited you to join us because of your very extensive work in improving educational, P to 12 STEM and STEAM education pathways in many ways. First, though, could you talk a little bit about your own pathway to a career in engineering and engineering education?

Stacy: Sure. I’d be happy to. I grew up in the American South…actually went to junior high and high school in Oxford, Mississippi. I wasn’t always satisfied with my educational opportunities there, so I spent every summer possible at the Duke University talent identification program, or Duke TIP. Which is where I made some wonderful lifelong friends that have influenced my personal life and career since then. I did go to Duke University, where I double majored in biomedical and electrical engineering. I spent my summers working at Duke TIP, really falling in love with education and realizing my passion for that. I did a masters and a PhD in biomedical engineering from Drexel and Vanderbilt University, respectively. Then, I always thought I would retire to teach high school one day and realized that was stupid, and if that’s what I really wanted to do, I should go do it. So, in the same Fall, I defended my dissertation, I started teaching high school full time and fell in love with being in the classroom and working with teachers. Since then, I’ve been a high school teacher, full or part-time, for over 20 years now and I’ve been on the Vanderbilt University faculty since 1999…and I’ve done everything from being Associate Dean to research track professor to adjoint professor now…but really have enjoyed creating my own career in engineering education.

Rebecca: You mentioned being the Associate Dean for Outreach at Vanderbilt School of Engineering. Can you describe what your role was like? I think it’s a little unusual, perhaps, to have an outreach dean so I think it’d be interesting to hear about that.

Stacy: Yeah, the title was definitely unusual at the time. You do find more positions now, often maybe at the assistant level. But, I had a really diverse group of things I was in charge of. I worked with our Career Center on setting up appropriate opportunities for the undergraduate and graduate engineers coming out. I managed a big sponsored lecture we had every year. My favorite part was definitely doing K-12 outreach for the School of Engineering and reaching out to local communities and schools and students. Another favorite part, one that maybe surprised me a bit that I ended up really loving, was study abroad for engineers and finding ways to help engineers figure out a way to get abroad. ‘Cause the rumor used to be that engineers couldn’t study abroad, but there’s so many more types of programs that you can go to and so mine was, finding the right kind of programs and aligning those with the degree requirements of Engineers and then helping the engineers know how to plan ahead to actually travel on them.

Rebecca: So, can you talk a little bit more about your work in K-12 and also the study abroad stuff because in fields where we might not usually think about these as being good matches, like engineering, we’re always looking for new strategies to find those relationships and what have you. So, can you talk a little bit about some of the strategies or things that you developed?

Stacy: Sure. In study abroad, a lot of it was doing the logistics, but some of it was also helping engineers realize that in order to come up with good engineering solutions, you have to really understand the client for whom you’re working; the person who’s found the problem that you’re looking to solve. So you need to not just understand the straight up science, technology, engineering, and math, but you also need to understand the culture of the person, perhaps the language…What is it about their environment that makes different design constraints? So, I think, having engineers study abroad, in such an international world that we live in, is crucial now. I’ve really seen it grow in popularity which has been really fun, even though I’m not in charge of it anymore. We have a very high percentage of students at Vanderbilt who now study abroad as engineers. The second half of that question, or maybe I took him in out of order, was around K-12. You know, at the time I was doing a lot of funded work by the National Science Foundation. My favorite project was a Research Experiences for Teachers program (RET). This is a program where you bring, typically, high school faculty (although that’s broadened some since then) onto your university campus, for six weeks during the summer. Then I would place those teachers into different labs that I had picked very carefully and they would have an assigned project that they worked on full-time, for most of those six weeks…and then at the end of that time, I would work with them on designing curriculum that would be both standards-based (so they would be allowed to teach it in their classroom) as well as based in the research of their labs. So that they were bringing in real-world, current research that was going on, and often the people from that lab would come to the high school as well. Then we would publish those units through a wonderful national digital library called TeachEngineering.org. So that was definitely my favorite piece. I did some other work. I designed some high school level medical imaging curriculum units, and getting to where people have a better grasp of “what is ultrasound? or MRI? and how do those things work?” and actually motivate you to want to study high school physics or math or something like that.

Rebecca: That sounds really exciting and a great way to get people involved in fields they might not know that much about.

Stacy: It’s definitely important, especially when you’re thinking about subjects that sometimes get a bad rap for being particularly challenging. It’s good to let people see why it is they’re learning those and to put that, when am I ever going to use that, upfront so they know exactly when and how they’re going to use that.

John: Has there been any follow up in terms of following students to see how many of them did go into careers in STEM fields?

Stacy: It’s a little hard to get some of that data because I often work at the teacher level and it’s a whole other level of IRB [LAUGHTER] to get at student level data.

John: That’s true.

Stacy: You know, I think it’s somewhat depressing in that the numbers for engineering percentage-wise aren’t increasing rapidly at all, even though a lot of people are putting a lot of time and effort into it. So, not always, I mean I definitely have a lot more confident teachers in the Middle Tennessee area who are integrating what is going on in engineering into their classrooms. Of course it helps now that the next generation science standards have engineering embedded into them and just recently in my state the Tennessee state science standards do as well.

John: In 2010 to 11, you established the Metropolitan Nashville Public Schools K to 12 Engineering Pathways. What problems did this address? How has it worked and are you still working with the Nashville public schools?

Stacy: I think one of the biggest problems it was created to address is a misalignment between what different careers and companies are looking for in their high school graduates, as well as probably colleges too, with what the high schools were producing. There’s such an emphasis now on STEM, and problem solving, and computational thinking that really wasn’t being addressed by the schools and so, with Race to the Top money, Metro Nashville Public Schools set out to form this engineering pathway. I was heavily involved with it for that particular year. I did a lot of professional development. I did all of the professional development for the elementary school that was part of this K through 12 pathway, using the Engineering As Elementary curricula and integrating that. Then, at the high school level, I actually co-taught a ninth grade engineering course at this particular school. So, I was helping another teacher who was an engineer by training but didn’t have as much of pedagogy, and that sort of thing. Trying to help her build up her skills and left her rolling. That high school, Stratford High School, is still clicking along and doing really well with STEM education. It’s growing in reputation and now has a middle school that’s been integrated into the campus as well. So, I think it’s it’s been a success and will continue to be. One of the teachers with whom I worked with the most there is now the STEM director for the entire district. It’s been nice to watch her come from being one of my RET teachers to that position at Stratford, now to leading our entire district. My involvement with the district kind of waxes and wanes over the years. You know, I’ll get really involved for a while, and then I’ll be less involved for a while. I’m not working with Metro Nashville Public Schools right now although I’m always available if they call on me for anything in particular. I’ve actually just joined an advisory board for the Williamson County Public Schools which is just south of here. So, I like to keep my finger in the pie in something locally, but then I often try to work more on a national level.

Rebecca: I wanted to follow up a little bit on what you were talking about elementary education and engineering. For many of us, perhaps, when we went to elementary school, engineering wasn’t a part of that curriculum. So, for those of us that aren’t in engineering can you talk a little bit about what that even looks like?

Stacy: I’d be delighted to. If you think about what the characteristics of an engineer really are…it’s around someone who’s creative, and who thinks outside of the box, and brings in different kinds of solutions, and doesn’t have a lot of preconceived notions. If anything, that’s exactly what a preschool to elementary age child does. They haven’t sort of been beaten down by the system to think in a particular way. They still have that inherent creativity. So, the ideal time to introduce the field of engineering is at the preschool through elementary levels…so that they learn what the field is about, can identify what an engineer does, and have positive feelings towards it, and that we’re creating them to be more STEM literate citizens. There are multiple programs out there. The one with which I’m most familiar, and have even liked so much I’ve joined their staff, is with Engineering is Elementary. But, with any of them you find an authentic but sort of compacted version of the engineering design process. I might look at what a college student would use, or even a high school student might use. and we might call out 12 different phases of the engineering design process. But, in elementary school we have five fingers, so we have five steps to the engineering design process, [LAUGHTER], and in preschool we have three steps. So, just kind of compacting it a little bit…always providing an accurate view of the field. Then giving the kids age-appropriate challenges, things that might happen to an elementary aged child, and then asking them to problem-solve.

Rebecca: Can you give an example?

Stacy: Oh sure. There’s one of the EIE units that comes to mind, where the kids are out there playing a sport and their team needs to be cheered on. They find this little turtle nearby, and they win the game, and so they decide that they’re gonna keep the turtle, and they have to bring the turtle back for the next round of the playoffs. Somebody’s got to keep the turtle in a place where the turtle can not die, because that would not be good for school spirit at all. So, the whole question becomes around, what do you need to design in order to have a habitat that this turtle can live in? They draw upon the appropriate science in this particular unit…and a lot of its around membranes and creating a habitat that has enough water but not too much water. So they draw upon things they’re already learning through the science standards for elementary age children, but they’re putting them to use, and they’re working to save the turtle. Of course they do. It’s an exciting unit, it’s based on a story book that sets the stage for it so you get a lot of your reading and ELA minutes and that sort of thing in it, but then really does bring in science and math as they use the engineering design process.

Rebecca: Sounds really fun.

John: It does.

Stacy: It is a lot of fun [LAUGHTER].

Rebecca: I mean I have to admit I asked that question just because I have a toddler and I was just really curious [LAUGHTER].

Stacy: Talking about the new Wee Engineer, WEE, it’s very cute its for preschool kids.

Rebecca: Yes, yes. Yeah, I want to hear about it. [LAUGHTER]

Stacy: Oh, you really do want to hear about it?

Rebecca: No, I really do.

John: She does [LAUGHTER].

Stacy: The new Wee Engineer units that are coming out are meant for the preschool setting where the teacher introduces the problem…and it’s actually not a teacher, it’s a puppet…and so the puppet comes and introduces and says something like “I want to throw a party for my friends, and I want to make this noise maker really loud, and what do you think of my noisemaker?” …and of course it makes no noise. The puppet then says, “Can you help me?“ …and so the students go through an explore stage, where they explore the materials that are available. A lot of the work at this age focuses on helping students think about how a material is made and how that affects its function. So, they explore different materials and then they get to create their own noisemaker in small groups… and they test it… and then they do it again…and they improve (which is a big part of the engineering design process), until they all have really loud noise makers which they then share with each other and they of course give back to the puppet so the puppet can help throw a good party.

Rebecca: I like that it’s given back to the puppet so that the teachers don’t go crazy. [LAUGHTER]

Stacy: Yes, that would be a critical part of not driving the poor preschool teacher insane.

Rebecca: That sounds like a lot of fun. Maybe I need to go back and teach preschool engineering instead of web design. [LAUGHTER]

John: But, so many students get turned off early on and reaching them early can be really effective in stimulating later interest.

Stacy: They do.

Rebecca: Can you talk a little bit about what you’ve done with STEM for girls and other underrepresented groups and how to get them interested and excited about STEM?

Stacy: Absolutely. My study of the literature shows that a lot of the things that motivate girls also motivates different underrepresented groups, particularly underrepresented minorities/ethnicities, and is often just generally in line with what is good pedagogy, if people actually stopped and thought about that in engineering. I’ll focus on the girls just because that’s been my wheelhouse for the last seven or eight years now. But, a lot of the research shows that girls are interested in helping people or the environment, or something like that. If we can help frame STEM as being something in which you can help people, we will inherently pull a lot more girls into that field. So, that’s kind of one basic way. Often, if I talk to a girl, she’ll say she wants to be a doctor or nurse or something like that in the medical field, because it’s so painfully obvious of how you help people. I try to turn her into thinking about engineering and what engineering really is. Majors like biomedical engineering and environmental engineering are often popular with women, because again, it’s obvious how you’re helping people or things. But if engineers are good, and there’s actually a whole book called Changing the Conversation published by the National Academy of Engineering, on how do we praise engineering appropriately, because it is all about solving human needs and want. If we can present the field more accurately and more fully that will help. I think also when I look at a lot of these things, I like to be very explicit about things like stereotype threat, or implicit bias, or imposter syndrome, and I try to be very overt about teaching students what these things are so that they can recognize it in themselves, know what it is. There’s something about identifying it. I even still have imposter syndrome at times, where I feel like somebody’s gonna figure me out…that I’m not actually that good at engineering education, despite having just been named a fellow of a prestigious Society, I feel like still somebody might figure that out. But I know what it is, I can call it out and say you’re just having a case of imposter syndrome and, somehow, it’s easier to move aside and move along if you know that it’s a real thing and you’re not the only person who has some of these…I call them issues, I’m not sure that’s the right word.

Rebecca: I agree with you. The ability to name it out and file it away allows you to move forward. When I finally learned what some of those things were as a designer, I too, was able to overcome some of those hurdles.

Stacy: I guess the other thing I’ll add, is Carol Dweck’s work with growth mindset, has really put a name to something…about having the ability to think of your brain as a muscle that you can flex and you can grow and it can get stronger. I think letting students know that that’s a thing. Or, at the school where I worked most recently, you were not allowed to say “I’m not good at whatever it was,” you were only allowed to say “I’m not good at _____ yet.” …and I really appreciated that word “yet” there, and the implication that you can and will be good with it, but it’s going to take some hard work, and things don’t always come easily…whether you’re gifted or not doesn’t really matter, you still have to work to accomplish anything good.

John: Besides stereotype threat, implicit bias, and imposter syndrome, what are some of the things that are being done in classes now that deter women and minorities from entering engineering and other STEM fields?

Stacy: The first thing that pops in my mind there is thinking about the examples that are used in a classroom. If there are examples that are supposed to illustrate some concept, yet they are completely unfamiliar to you because the situation in which you’re growing up provides you no context for experiencing that or understanding that, you’re immediately set at a disadvantage in the classroom, and that’s not going to encourage anyone to want to continue in that field. I think there’s also some cases of just downright bias. I had a professor in college that didn’t really seem to think women should be engineers, and well I do know that that is improved, that’s not gone. There are cases of bias that are still out there. I also think a lot about parents and the role of parents, and what they believe their children, their daughters especially, can do…and what’s appropriate for them. Because there are some cultures that have a lot of bias kind of built into them and so it’s about changing the way parents think. Because if a student…if her parents don’t think she should study engineering or science or something, she’s probably not gonna go study that in college. So, we need our parents to understand what these fields are about…educate them…and then get them as a part of our moving more and more diverse people into these STEM fields.

Rebecca: One of the things that I think a lot about is the relationship between design and engineering. As a visual designer, I know that I end up with a lot of students who seem to have a fear of math, or a belief that they just can’t do math, which the process of engineering in the process of visual design is, I don’t know, almost exactly the same. So it’s always interesting to me that they err on the side of the arts thinking that they’re somehow avoiding math, but then of course they discover that there is math there too. Are there things that we can do to help overcome this…I don’t know…. it’s like almost like a preemptive strike, that like “Oh, there’s math. so I obviously can’t participate in this.”

Stacy: I hope so. I feel like we’re making some strides in that area, because you’re right, it is often math that is the big hang-up on why people don’t stay in STEM. Some of that is from having one of your parents, especially the mom, saying “Oh, Honey, I wasn’t good at math, you don’t have to be either.” …which, of course, we would never in a million years say about reading or a lot of other areas. So, I’m not sure why we say that about math sometimes. I think we’ve got to figure out how to let the math come naturally; that, if it’s a part of some problem that you are actually interested in solving, you have empathy for your client, and you’re invested in it, the teachers picked a good problem…“Oh gosh, look we’re gonna have to do this math here” and suddenly it makes sense why you’re doing the math…and you have a reason to want to do it. I think those are critical things that we need to have in our math sequences from elementary on up, so that students don’t develop this hatred or fear of it that is somehow irrational. I also think that while there is math in engineering, not every engineer does mathematics all day long. So, there is some conceptual understandings you have to obtain in order to become an engineer, but it doesn’t mean you sit around and solve differential equations all day long, necessarily. Some can, but many don’t.

Rebecca: I think that’s an important thing. I think there’s a lot of fields where we just assume that people just do math all day and it’s just a misunderstanding or misconception about the field. I think it’s also, sometimes, we present some things in such an abstract way that it doesn’t seem relevant. So, I always like to share with my students the experience that I had around geometry. When I was learning geometry in high school, I could do geometry, I could answer the questions correctly, but I never really understood what the point was and like “I’m never gonna use this.” Then I started doing more programming stuff and made visual interfaces and then all of a sudden was like: “I understand why this is relevant” [LAUGHTER] and I had that breakthrough moment where I was using all kinds of different geometry equations and things to create visual interfaces, essentially.” So, I share that with students and that sometimes helps a little bit. I could put in the math, and then all of a sudden I saw a visual, and then it just clicked and made sense.

Stacy: …made sense…it had purpose to it.

Rebecca: Yeah.

Stacy: I think a lot of math traditionally has been taught like as this separate silo, never to be used…and sometimes I think it’s because the math teachers themselves don’t know when it’s used. They don’t know the science or whatever the other field is…or psychology…and there plenty of places with statistics that use math. But, I feel like we have to lead with those things. So, when I was a high school math teacher and I wanted to teach sinusoids, I would lead with “What’s the temperature gonna be on your graduation day?” …and so we would have to develop this whole model to predict what the temperature was going to be on their high school graduation day – which was not just in a few months, most of them are juniors taking the class. So, we would have to develop this whole mathematical model which involves sinusoids and all the different parameters of one, and then on the test I would give for that unit they had to answer that question for me. It was always fun on their actual graduation day to see how close we had come.
[LAUGHTER]

Rebecca: That sounds like a lot of fun and a great way to make things seem relevant.

Stacy: mm-hmm.

John: So, one thing that would help is if math instruction and science instruction was made more meaningful by using more meaningful examples, so that the math is motivated…so people can get past the fear, because they see that there’s a purpose to it it’s difficult to do that. But, you’re doing some of that with the Nashville schools. I hope we see that more nationwide.
Could you talk a little bit about your work with Engineering is Elementary in designing curriculum?

Stacy: Sure. I have been affiliated with the Engineering is Elementary program for about a decade now. I have followed their work…their research as it was designed and presented at the American Society for Engineering Education. I was super impressed along the way that they were actually doing real education research and they weren’t just developing some curriculum and going “Oh, look how many people use our curriculum.” They were actually looking to see if learning objectives were being met and things like that. So, I’ve had a lot of respect for them. About ten years ago, I affiliated myself with them and became one of their endorsed network providers, such that I could provide their workshops whenever I wanted to around the country, I always really loved and admired how they set up their professional development…how its implemented…that the PD itself is based in research. So, when I was looking for a new educational intellectual pursuit to take on in my career, I approached them and asked if I could come work for them, and to my delight they said “Yes.” So, I started working there part time in January and have enjoyed that. There are separate teams within EIE and I serve on the professional development team right now. So, I’m enjoying working with our extended network of partners, so the people I used to be one of, I now work with and help to take the best of what we’re doing in house in Boston and get that material and the best practices for engineering education out to all these people across the country who can help spread the word and get more kids into engineering. So, I’m really enjoying that piece. I’m gonna be developing some of my first, I’ll call it online PD, but it’ll have some hands-on components to it also, for the adult learners. I think that’s a fun new pursuit for me. In house at EIE, they’ve just created (as I was mentioning earlier) this new Wee Engineer program for preschool and pre-K and there’s also a new EIE for Kindergarten, which I’m thrilled to see, because those age groups desperately need some authentic well-designed, well-researched curriculum. That’s kind of been my role right now. We’ve got some middle school projects as well, but I’m really enjoying starting young and going all the way up through eighth grade and looking at how do you do that best.

Rebecca: As a college faculty member, I’m interested in how you got involved in more of the P-12 things. How might you encourage other faculty, no matter what their discipline is, to get involved at those earlier levels?

Stacy: Great question. I think it’s kind of fun to see, once it clicks to faculty members that what goes on in P-12 definitely affects what can go on at the university level. Some of it can even be slightly self-serving in that they want more students or more diverse students to enter into the university process. So, I think that’s part of it. I think that it’s fun to help a university faculty member see how they can take their passion and enthusiasm that they have for whatever their research field is and take that down to younger kids and distill it to the basics, but increase people’s understanding of their field overall. So, I like that piece of it. There’s the other motivating factor, if you’re gonna apply for like a National Science Foundation grant you have to have an education and outreach component. So, that there’s that external motivator as well to think about how could I be involved in this process. I also worry a lot about we have these new next generation science standards. which I think are quite good but they have a lot of engineering in them. So, who exactly do we think is going to help the K-12 teachers know how to do that, and do it authentically, if we ourselves are not out there helping them and teaching them.

Rebecca: What would you encourage a faculty to do as their first step to get involved in P-12
STACY. I’m trying to think of one single first step…probably, reach out to your kids’ local school and listen…ask the teachers and the administrators…but especially the teachers…ask them what they need. Because the teacher will know. He or she may not know how to go about getting it, but they will know what they need. Don’t go in and be like “I know everything” when in fact you really don’t know everything about what it’s like to be a K-12 teacher…but go in and ask how to be helpful. Listen to what they say and honor the fact that they have to be standards-based.

Rebecca: Sounds like really good advice, but at times, it’s just that little encouragement of what that step could be is helpful. So, thanks for that nugget.

Stacy: Yeah. I mean, go ask. People really want you to.

John: …and in many disciplines, I think, there are organizations that work with elementary and secondary schools. In economics, there’s the centers for economic education spread throughout the country, who do work with middle schools and high schools in providing some educational resources. I don’t know how common that is in other disciplines. Is there anything like that in art?

Rebecca: There is something more general for art, but not for design. Design stuff is kind of under the umbrella of art which, depending on what your position is, you might not think that they’re entirely related. They are, but they aren’t, you know. It’s kind of complicated. {LAUGHTER]

John: You’re working on a new advanced course in engineering for high school students. Could you talk a little bit about that?

Stacy: Yeah, this is a project that has been near and dear to my heart, and some of my wonderful colleagues, particularly from the University of Maryland (Dr. Leigh Abts, in particular). We have been trying to get an AP engineering course started for 14 years now, and when we started, really, the colleges weren’t ready for it. The schools of engineering were not interested in it. They weren’t interested in accepting credit for it. They didn’t really see the value of it. Thankfully, that has changed over time, which I’m really excited about. The College Board got interested in AP engineering and created a framework for the course. They had to put the brakes on that for a little while while they focused on the redesign of the SAT, but now they’re back to being interested in it. So, my team approached the National Science Foundation who said “Yes, we’re on board with this. This needs to happen.” So, we’re modeling our upcoming work off the very successful work of creating the new AP computer science principles course which has been a highly successful course for AP…and it’s also really successful in that a lot of women and underrepresented students are taking the course and taking the test, so that’s super exciting. So, we’re trying to draw some best practices from that and, knock on wood, I hope that the NSF will approve our final proposal to begin the work later this fall. The basic idea around it is we’re going to finish the framework…make sure it’s right…and we’re going to be developing a sample curricula and sample professional development for that. As you may know, with AP courses there isn’t any one set curricula that you’re expected to follow. You can do it however you see fit. You just have to make sure it fits the framework. So, we’ll be developing some sample ones and then we’ll be partnering with high schools. We’re hoping for about 70 high schools all over the country and a lot of diverse settings to train their teachers and have them work with our students and do engineering design at that level. We’re looking at having ultimately an assessment that is a bit like AP art studio actually in that we’re hoping for a portfolio process where you would submit engineering design work that you’ve done over the course of the semester or the year, and then that work would later be evaluated for possible engineering credit.

Rebecca: That sounds like an exciting advancement.

Stacy: I hope so. we’ve had over 110 Deans so far say that they’ll be interested in giving some sort of credit for it. I think it’ll be interesting to see how the universities handle it. I think some might give credit for their actual Intro to Engineering course while others might give it as more general science and engineering credit. I think that the universities now see it as a great way to get more STEM literacy in our population and I think they’ve started to see it as a great way to get more diverse students into their programs, because they will have done engineering at a younger age and done it in the more friendly confines of their local high school.

Rebecca: …and perhaps introduced populations who aren’t really familiar with the field at all to what the field is rather than expecting college students to just magically know what all of our disciplines are.

Stacy: Right, that’s true of a lot of disciplines, so it’s not just engineering.

Rebecca: Yeah, exactly.

Stacy: There aren’t tons of schools that have economics in them but you’re probably not gonna major in it if you don’t know what it is.

John: Actually, I think most schools do now have economics. It’s part of the New York State curriculum and I think most states do have at least one semester economics course. But, it took many many years before that was widespread.

Stacy: We’re trying to catch up with you, John.

John: It’s not always taught by people who know much about economics, unfortunately…. [LAUGHTER] …which is one of the reasons why the Centers do so much work.

Stacy: I would mention that if someone is interested in engineering education, I know that there are now actual programs in engineering education. You can get graduate degrees in it, and I would also steer them towards the American Society for Engineering Education. It’s a wonderful Society. It is the place to go to for what the best pedagogy is in engineering education, and to find your people there. They have lots of divisions, some are specific to your field of engineering and then we have a wonderful pre-college division there as well. So, it can be a great resource if anybody who’s listening wants to jump in jump in and join it.

Rebecca: So, we generally wrap up our podcast by asking what’s next?

Stacy: What’s next? Well, I feel like I’ve hit some of the “what’s next” because I’m in this great transition period in my career, which I’m excited about. So, I’m hoping that what’s next is that personally I’m able to view engineering education from preschool all the way through 12th grade and then into college and look for “How does that pathway work?” Are there things that are missing? Are there things we should be doing differently? So, I’m excited about taking that long view across engineering education and I’m always looking for new collaborators and people who are as excited about the field as I am.

Rebecca: Thank you so much for joining us. I hope that you’ve motivated a lot of others to think about their own disciplines plans from the elementary level all the way up through the university level. Sometimes, that longitudinal perspective can really help us have better perspective on what we’re teaching in higher ed.

Stacy: Definitely. Just to think about like “What matters? “What’s actually important?” It’s easy to get caught up in the minutiae of these little things you have to be sure you’ve mentioned to your students. Not really. Focus in on the big thing.

John: …and if you really want to do something about the gender imbalance in STEM fields you do have to reach out earlier because by the time you get to high school, people have already been sorted out. So, it’s really important to do that sort of work early.

Stacy: Very true. Most of the girls are getting sorted out late elementary to middle school, at the latest. So, you’re absolutely right there.

John: Well, thank you.

Stacy: Well, thanks for having me. This was fun. I appreciate you reaching out to me John, I was flattered.

John: Thank you, Stacy. We very much appreciate you joining us today.
[MUSIC]

John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts, and other materials on teaforteaching.com. Theme music by Michael Gary Brewer.

44. Industry realistic experiences

Student motivation is enhanced when students see that the work they are doing is relevant to their future careers. In this episode, Dr. Bastian Tenbergen, an assistant professor of Computer Science at the State University of New York at Oswego, joins us to discuss how industry realistic projects may be used to enhance learning in software engineering classes.

Show Notes

  • Daun, M., Salmon, A., Tenbergen, B., Weyer, T., & Pohl, K. (2014, April). Industrial case studies in graduate requirements engineering courses: The impact on student motivation. In Software Engineering Education and Training (CSEE&T), 2014 IEEE 27th Conference on (pp. 3-12). IEEE.
  • Daun, M., Salmon, A., Weyer, T., Pohl, K., & Tenbergen, B. (2016, April). Project-based learning with examples from industry in university courses: an experience report from an undergraduate requirements engineering course. In Software Engineering Education and Training (CSEET), 2016 IEEE 29th International Conference on (pp. 184-193). IEEE.
  • Dijkstra, E. W. (1959). “A Note on Two Problems in Connection with Graphs.” Numerische Math. 1, 269-271.

Transcript

John: Student motivation is enhanced when students see that the work they’re doing in their classes is relevant to their future careers. In this episode we examine how industry realistic projects may be used to enhance learning in software engineering classes.
Thanks for joining us for “Tea for Teaching,” an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer.

Rebecca: Together we run the Center for Excellence in Learning and Teaching at the State University of New York at Oswego [Music]

John: Today our guest is Dr. Bastian Tenbergen, an assistant professor of computer science at the State University of New York at Oswego. Welcome!

Bastian: Thank you, thanks for having me.

Rebecca: Today our teas are…

Bastian: Well, upon John’s recommendation, I’m having the mint herbal mix tea, which is excellent! I’m a peppermint tea drinker, so this is blowing my mind right now.

Rebecca: Excellent!

John: I’m having ginger tea.

Rebecca: I’m having Prince of Wales today.

Bastian: I like the ginger tea, that is my favorite tea.

John: It’s good.

Bastian: Ginger and fennel and peppermint, those are my three.

John: We invited you here to talk a bit about the projects that you have students do in your computer science classes. What classes do you generally teach?

Bastian: I’m teaching in the computer science department, but I’m mostly teaching software engineering courses. We actually have two separate majors: we have computer science majors (Bachelor of Arts and Bachelor of Science) and we also have a software engineering Bachelor of Science program. People usually confuse software engineering and computer science or at the very least don’t really know what the differentiation is. In contrast to computer science where it’s really all about programming and all about finding optimal algorithms to solve problem x for person Y, software engineering is concerned with the process of development from A to Z. So from requirements all the way to programming which is a small part of it, all the way to Quality Assurance and also budgeting. Also, the business aspect of it, so it has a wider focus.

Rebecca: It’s a little more client facing?

Bastian: Very much client facing, yes. By trade I’m a requirements engineer you can say and a very smart person who very recently submitted his PhD dissertation (which I’m very proud of him that he did finally did that). He wants to find requirements engineering as a socio technical process that implements the vision of a system given the time and budget constraints that you have. They usually also call us the context of the system, the developmental context of a system. It’s the budget, the time, the resources you have and such things. Those are considerations during software engineering.

John: In what classes do you have students engage in projects?

Bastian: Well it is very hard to teach computer science without actually using projects. You can teach the skills but at some point the art of making software becomes more than the alignment of skills in a particular way. Legitimately almost all classes we teach have a very heavy focus on projects. I’m teaching a software and safety requirements engineering course which is project-based, at least a quarter to half the students grades depends on the project. I’m also teaching a software quality assurance class where at least a quarter, sometimes half of the grade depends on project performance. I’m also teaching occasionally capstone courses, where the capstone experience in the software engineering program really tries to simulate how an independent developer develops a spoke software for one individual client and one of my favorite things to teach is a class called “Software Design”. The term design implies software architecture but it’s not just that. For those software engineers out there listening, this particular course is called that for historic reasons, but it’s really a design process class. The entire class collaborates together on producing one substantial piece of software, which is usually on the first day of class. I demand like big evil Papa Smurf that this project could be marketable, so the explicit goal is we want to market it, which sometimes works and sometimes doesn’t, but that’s the goal. Then we differentiate the students into teams and have a database team, a GUI team, we have graduate students at our university that specifically focus on usability and human factors so we have those as a team, we have requirements teams, we have Quality Assurance teams. They have to learn not only how to work together, they also have to learn how to apply their skills, have to learn how to best make design decisions, how to communicate them and not only how to communicate them with like-minded peers that are also scientifically or engineering capable but also with a stakeholder. Software engineering in general is very focused on the people who are giving the money for a project. In my classes I really focus on the fact that students should be able to argue their rationales, not to other engineers and not to other technicians, but to their grandmother because if you can explain it to your grandma, you can explain it to the person who gives you money in the project; and that usually worked well.

John: How early in the term do students decide on the project?

Bastian: So, It depends. It depends on the course. In my requirements engineering and software quality assurance class where we also teach skills, we also teach requirements, solicitation, or you teach let’s say data flow based testing, which is a new technique for them to pick up. There, I usually pick the projects for them or if they have a particular good idea we’ll discuss it, but usually it’s in the first week or so that they finalize the project. In capstone classes and in the software design process class, I usually conceive the project ideas and then we make the necessary choices, let’s say the necessary preliminary choices in the first week. What I mean by necessary and preliminary choices it’s this; I basically say “I want a universal all-transfunctionater” and no one has any clue what that is and I say “great it’s your job to ask the stakeholder, who is also me, what I mean by that.” Then the requirements team would differentiate the people into teams and the people who self-select into requirements they say: “Ok, well Bastian, what did you mean by that?” …and I say “Well, I meant… really… whatever… a cow milking device.” So the project kind of takes shape. So, I force them to come up with the requirements and to get them out of me, so that, as an instructor I basically have a dual role… or actually triple role, sometimes quadruple role and I’m project manager for them. I’m also the stakeholder, I’m also the person who gives them advice and the instructor that says “dude you shouldn’t do this because X & Y & Z or whatever. Or, maybe here’s a great idea that someone else just had and maybe try this.” More often than not I’m also the conflict solver and a psychologist that lets them cry on the shoulder because at some point during the semester everyone is just frustrated. This is part of the experience I guess but that’s why I usually tell my students the trick is to be successful despite other humans and once that idea clicks, working together never becomes a problem ever again. So as you lose one conflict earlier in the semester and then it kind of dissolves and this is when you see the students go from students to professionals. It’s my favorite class to teach because you can see how the students go from “professor, how do you want this” to “well Bastian I know you said you want a cow milking device but see we don’t have any cows, so how about we build you this instead”. It’s important in these kinds of projects for them to be able to communicate what the stakeholder wanted versus what we can conceivably give to the stakeholder given the time and the budget and the people that we have on staff.

Rebecca: Or what this stakeholder may actually need and doesn’t realize that they need.

Bastian: That’s right! Two years ago, I co-taught to this class for the first time which was great because then we could literally play good-cop and bad-cop. One stakeholder and one instructor will always be against the ideas, which believe it or not wasn’t necessarily me, and the other one was always in favor and would always say “oh yes that’s fine, that’s fine, Keep going”. But you know even if you have someone who constantly approves of what you do you don’t know whether or not you’re actually making any good progress. So it may feel good to have your ego stroked and be told that yes everything is great but that doesn’t necessarily mean that you’re making useful progress. Really in the end the only way you learn is if you make mistakes. On the other hand of course being told everything is bad or everything is completely horrible and how dare you even propose this doesn’t help either. So the truth is somewhere in the middle and it’s for the students to find out what goes. That’s the tricky part about teaching this kind of class, is to guide the knowledge discovery process such that they find it but they can still be successful despite having to do all the work themselves really.

Rebecca: So you’re describing mostly the setup for your software design class right? Which is a big team right that has small teams on it, but you’re all working on the same project.

Bastian: Yes.

Rebecca: Are your other projects and your other classes also set up so that everyone’s working on the same project or individuals working on a project? How are the setup similar are different?

Bastian: You have teams of students I have a very much focused on that that students would at least together with one other person. And the reason is, four eyes see more than two eyes, that’s why. Plus I encourage them like, hey, you know if you talk to another person, if you vocalize your problems, it helps, it stimulates your thinking. So that’s why I do this for example my requirements class, I give the general theme of the project and then let the students do some of it on their own. For example, a little while ago when I taught this software and safety the requirements class first here in the US, I gave the students the opportunity to I said, “okay, we have these cyber physical Rovers or robots, never mind what cyber physical systems are but it’s a buzzword and they can do certain things something makes them special”. We discussed this in class and I said, “we have these robots, and I want you to do something cool with them.” “They each have individual functionalities, pick one for different sensors, different robots had different sensors, pick one and do something fun with it”. And they pitched the project ideas. For example, one of them said, “I want my robot to exit a maze.” Great idea do it. Another person said, “I want my robot to use the camera and use computer vision to recognize another robot and drive after him”. And it was a cool project. Another team of thing was three students actually said, “no we don’t like the robots we’d much rather do something else and here’s an idea”, and I said “okay”. Soon as the learning objectives that I have to find in my syllabus are roughly aligned, I’ll let them go. My general philosophy is if the student has a better idea than me and can argue it, ok. Because I want to learn something too, right? (laughter). So I let them do it and let him explore it if they have the idea right.

John: The students would have more ownership till when they come up with the idea.

Bastian: True. Usually I’m not sure if it’s me over the project or it’s just those cute little robots that we have, but usually students are quite enthusiastic about projects. For the coming semester believe it or not we bought programmable slot cars. Remember those slot cars that you used to race on the like little tracks, you a little controller in your hand you can push more and less gas and throttle. We bought programmable ones and we’re gonna be using that in a project. I’m super excited about this and can’t wait to play with that. I’m hoping students will be excited about this too. And if they’re not then fine they’re not expensive.(Laughter). Plus we have several other faculty in our department who are quite excited about these. I’m not going to tell you the name of the manufacturer but they have a very cool API, which is an application programming interface, which is really simple and open. I haven’t tried them out yet, so I’m hoping it that’s a needle platform to automotive software engineering projects which would be cool.

Rebecca: So, as your students are working in teams and you’re trying to make sure that they’re prepared for professional life, right? You’ve talked a little bit about thinking about clients and things like that. How do you make sure that the problem that they’re solving is realistic and it’s not pared down so much that it’s unrealistic? Sometimes when students self define a project, it’s in a context that wouldn’t generally exist when they are working on their own unless they’re at a startup.

Bastian: That is so true. I would argue that finding the project not necessarily the scope, but the project domain is probably one of the two hardest things about doing the project. In fact, I’m not sure if I’m allowed to say this and make some advertisement on my own behalf here, but colleagues of mine and I wrote two academic papers and we’ve just submitted the third one on project-based learning in industry-realistic case examples in software engineering to a fairly substantial fairly high ranking conference. The industry realistic examples, they usually reflect one or two aspects that you would commonly find in let’s say industrial development projects. For example, the problem of, let’s say sensor integration. If you have a little robot and you tell the robot to rotate 90 degrees, you can know whether or not that thing actually turned 90 degrees because the one motor if you have two wheels, assuming you have a two-wheeled robot one motor might be have different manufacturing tolerances and maybe a little bit stronger than the other one, so you may be turned 89 degrees, maybe you turn 94 degrees. So how do you fix that? Well you could put a little sensor on it that does that, but the only rotational sensors you have they are going to be inaccurate too. Especially if you have let’s say have the robot run on carpet rather than tile. All of a sudden the physical setting and that the robot is in has a great impact on the software that you’re developing, and that is an industry realistic problem. Let’s say you fly an autonomous aerial vehicle somewhere and try to detect wildfires, which we are currently experiencing a very hot summer with a lot of drought. So they do this, they use drones to detect wildfires. How do you know you’re actually currently flying through smoke as opposed to through humidity or through fog or through a regular cloud? You have to use sensors. It’s a realistic problem. So the domain flying an actual drone is hard, so we use a little robot which however has the same kind of problems. I was very fortunate that earlier in life, I was working with some industrial companies in research projects and so it’s relatively easy for me to figure out what could be a challenge that the software developer or software engineers is going to be facing. So in those two papers that are just described, we focused on how to apply industry realistic case examples and we figured out what kind of properties these have. For example, you want to be sure that the project that you give to your students doesn’t have a bunch of challenges, but just one is usually enough, just to focus on one little challenge. For example, get the little robot to rotate accurately, but you don’t tell them make a project that lets the robot rotate, because that’s boring. Instead you say, “hey, why don’t you write an overtaking algorithm for robots?” And usually you know full well that in order to make those robots actually overtake one another like cars on a highway, a lot of things have to fall into place. First for example, you have to figure out how to make this robot drive straight and that is already a project in an art of itself. So the other important criterion for these industry realistic projects is to have the project scalable. So toward the end of the semester I usually joke with my students and say, “well, if you can’t finish your project in time, it’s either because you didn’t scope the requirements right, or because you bit off more you can chew, development is harder than you initially thought, or maybe because we haven’t redefined success yet.” So if you can’t be successful redefine success. Which when I say that really what I mean is I tell them, listen, you can’t deliver what you wanted to deliver, fine, not a problem happens all the time in reality, instead tell me what we can expect. Given the time that’s left what can we expect. “Well, we can actually make the robot overtake”, they will say, “but we can make it drive straight with a certain level of accuracy.” That seems boring and uninteresting when I say it like this but it’s actually a remarkable feat. At the end of the semester, two kinds of students those that are happy to be done because this was horrible experience, the minority thankfully, or you have the people that say, “oh my god, had no idea how hard it actually is to interface hardware and software.”

Rebecca: Really a big lesson in scoping, it’s like how do you break a big project into small pieces.

Bastian: Absolutely.

Rebecca: Understand that small pieces have to be completed before you can put them together to make a big piece. It’s like modular design.

Bastian: Yeah, absolutely. Modular design is one of those keywords buzzwords almost from the 90s, but they were right. You divide and conquer is a recurring theme in computer science that works everywhere. If you want to sort numbers you divide and you conquer it’s the fastest way to do it and if you want to develop a software project you divide and you conquer. Your first build project one and project two. You can scope this whatever way you want. Very often actually I have students who halfway through the project realize the potential that the project has that they’re working on and say, “hey Bastion, I really would like to bring this project into this direction instead I know you said overtake algorithm, but let’s do a path finding algorithm instead.” Esker Dijkstra in the 1960s wrote basically the silver bullet of shortest path algorithms and, can I implement that and put it in the robot? And why not? Just last semester I had someone interested in that doing it. The third characteristic about these projects is don’t be a stickler too much for what the industry really experiences and let the student figure it out on their own. And the one hand you could simulate what companies develop software to particular degree. So you could say, oh we are all now going to fill out application slips or vacation slips or things like this right, but that this misleading from the art of developing software. On the other hand when you tell the student hey listen or when the student asks, “hey listen, I want to bring this in another direction because I find this really interesting,” usually what comes out is something really rewarding, In my experience at least. So the third concept is don’t overdo it students will by themselves, with enough enthusiasm, drive it into a direction that is going to blow your mind, theirs and yours.

Rebecca: So when students are working together in teams and they’re taking on kind of different roles. How do you help the students divide those rules but then also make sure that they’re learning all of the skills or techniques that you want them to learn.

Bastian: That’s hard it’s really really hard and I would say that there’s no silver bullet of how to do this. It is an unfortunate truth that the larger the project is the more people are working on the same project, the higher the chance that at least one person is simply left out and you can be the kind of person that says okay, let’s try to live this person up to make sure that they learn something, but to be entirely honest, in part, in my opinion it’s a component of the experience to make yourself available to your team. So what I do throughout the semester is encourage students to contribute any way they can and students miss understand sometimes from a grading perspective that contributing means being the natural-born leader. In my experience, every team no matter what has one or maybe two people who are really great at the technology and also really great with people and their form naturally adopt the role of the leader. Assigning a leader doesn’t really work all that often. You can say okay you’re a graduate student so you’ll have more management responsibilities and that usually works. But often there’s one non graduate student who’s also fulfilling this managerial role so part of the experience is to find any way you can possibly be helpful for your team this doesn’t necessarily have to be the leader role. You cannot be a leader and be a rather shy quiet person and still get an A in project based courses, the way I teach him. Simply because what does an A mean? An A means here an excellent outstanding student and when are you excellent outstanding student? Well, in these cases when you’re an excellent outstanding team member for your team. When are you doing that? Well, when you contribute stuff any way you can to your team such that your team can continue. I’ll give you an example, if you are the kind of person that never volunteers presentations in class, that never contacts me as the instructor with questions, that never has an management important role in the team but manages all the background communication, implements all the code, and does all the right things in the simply couldn’t contribute couldn’t do what they’re supposed to do if it wasn’t for your input; you’re an A student, regardless of whether or not you’re very outspoken and outgoing or not. On the other hand, if you are a student who talks a lot and who is volunteering a lot, and who is putting themselves in the limelight a lot, but at the end of the day your team can’t count on you because you didn’t show up for the team meeting or because you promised something but never delivered or because the stuff that you deliver is of poor quality and your team decides to drop it and not use your work. Then you’re clearly on the other end of the grading spectrum. So I have a rubric, a rubric system where I say oh can a student clearly is the backbone of the team any way possible a B student is delivering useful stuff in regular intervals and C student is well useful when being assigned work, right, and a D student is unfortunately not useful even when prompted and an e student is the kind of student where the team said listen we’ve asked you 15 times you haven’t done a darn thing we’re done with you.

John: We should know that as we go for some reason we use E’s instead of F’s.

Bastian: Oh that’s right. I’m sorry.

Rebecca: Its alphabetical.

John: It doesn’t make sense to any of us but it’s been done here for a long time.

Bastian: It’s true. So a student that is failing the course with an E or other universities with an F usually those students know that they are. Usually before they are even assigned a failing grade I’ve had numerous conversations with them not as the manager, not asked stakeholder, but as the Papa Smurf (laughter) who says listen, if you want to pass this class, and for software engineering students in our university this class is a core requirement, so they have to have a passing grade in this class to graduate. I say listen, right now you’re not. We’re also doing peer evaluations so some people could say well if you were the one that subjectively evaluates the students isn’t that unfair and the answer is yes, of course. So I’ve experimented with this, just evaluations by me, and I had some good experiences with it and also some very bad ones, unfortunately. So within disputes, and it happens occasionally. What I like to do is peer evaluations where students within the same team evaluate other team members on a scale of say 25 points and usually, and remarkably, these peer evaluations match my subjective opinion almost all the time, 100 %. Students when they evaluate others are usually little positively biased and they are reluctant to evaluate people really badly, but if you ignore that, the subjective evaluation students have of each other are matching my observations very well.

John: How often do they get feedback in terms of how well they’re doing?

Bastian: Every day, every day. We meet usually in this class, we are meeting three times a week or the university has allotted three meeting times a week. I like to schedule two meetings where I’m there and they are reporting to me in daily scrums, those of you who are software engineers,yes we’re doing AGILE methodology specifically scrum. We do daily scrum so it’s basically, you stand up when and you say this is what we have done from last time until today, this is what we’re currently working on, this is what we’ll do next, these are the roadblocks, these are possible problems, and these are questions that we have. Five minutes, everyone does it and usually takes the entire class period to figure out problems, to resolve roadblocks, and most of the time it’s minor things but gotta get done because it’s the planning for the rest. So, during that is when I provide feedback by saying hey have you done this yet or have you thought about that yet, or John Doe here, was supposed to deliver this and that, did they? On the other hand, I’ve very often we have experiences that students say well, see our friend Jane Doe here foresaw two weeks ago that this is going to be a problem, so she already did this and that in anticipation. That’s how you know you have a really great student at hand, right, when they can anticipate problems in the future but would usually only experienced engineers are able to do. So they get feedback every time. What I do however, is the third class meeting that we have, I usually reserve for project work. Because that is the one day in the academic schedule for all students in the class, and if you have 30 people in the class, that I know they have time. Especially at the beginning of the semester I often hear things like, oh we don’t have class on Friday. I’m like, no, no, no, no no, you have class. I might not be there and the reality is that of course I’m there, I’m just then the next room letting them duke it out, and when the shouting or the crying gets too loud, I walk in. Or they decide on things and they have a question and needed it answered right then right there, so they walk over to the other room, or wherever, I am and they ask me. Or I just sit quietly in the room and let the students plan the work on their own. So, the idea is that the third meeting of the week is usually when they get to make progress when they need other people to be present. We also usually coordinate using online chat functions, we’ve used Discord.

John: This is used in a lot of gaming.

Bastian: Yes yes I use them gaming a lot right? Plus all my students they’re all familiar with it because they’re usually all gamers. And we even have a little Steam community going because, you’re nerds like that. So they coordinate through Discord and sometimes they say, hey Bastian is a fine if we don’t meet in person because John and Jane are out of town because, whatever, wedding or sick or whatever, is it okay if we do this online? I say sure, I don’t care how you get it done, just get it done. That’s all I care about. I care about you make progress any way you can. Next semester I’m actually preparing for having this class for the first time in a sort of hybrid fashion. Hybrid in how a university means a portion of the course is online the other portion is a physical in class meetings and what I want to experiment with is, moving this course to an entirely online fashion. Basically simulate how offshore development works. Let’s say you have a team working in Atlanta, you have a team that works here in upstate New York, and you have another team in India or Poland or Germany, and they work together they have to coordinate somehow. So we’re gonna do this next semester. I’m excited, really excited for that.

John: Interesting. Will there be a synchronous component where you have everyone report?

John: Absolutely. So the reason why I said hybrid is because we’re gonna meet exactly twice in person. It’s going to be at the first class we’re going to actually physically meet. I tell them that from now on we’re not going to meet anymore. Instead, we’re going to meet online using an online meeting tool. The university has a couple of licenses that we’re friendly enough to allow me to use one. So we’re using this tool, we’re doing online meetings where everyone has to be present and has to do the same things we would otherwise do if we had physical, in-class meetings; the daily scrum, this is what I’ve been working on, this is what I’m gonna do next, this is what we as a team have been doing. So we still have the immediate feedback component, we can still plan ahead and we can still do all of this. The second time we meet will be at the end of the semester when we present the final project and when we show the final implementation to the stakeholder. Basically like a sales pitch. Of course that’s gonna be problematic because specially the usability folks, those part of the team who are going to be conducting actual usability tests with human subjects committee approval and everything, so we do it the actual way that a company does it, they of course have to meet. This is for next semester I’m actually thinking about having them fill out mock travel requests just to get them accustomed to this. So we’ll see how this work. I’m quite excited about this prospect. I looked at the class roster the other day and I think I have a really cool crew of really capable people and as things gonna be great.

Rebecca: What are some challenges that you’ve run across teaching project-based classes and some advice that maybe you could give to a faculty who’s newer to this methodology?

Bastian: I would still consider myself new to this. I’m actually junior faculty so I’m only, in quotation marks, an assistant professor at this university for just about three years. But our department usually have four as project involve classes taught by more senior faculty. One of the most significant challenges that have experienced this when you have disruptive students. Every once in a while you have a student who completely hates the idea of projects and frankly I was one of them when I was in grad school, I was I was one of them because at the end of grad school I was like if I hear the word project one more time I’m going to flip out. These days I have a different opinion of this. I understand that some people are just fed up with it and I understand. Especially when they have to work with other people that they don’t know that don’t have the same work ethic that they do, they get frustrated a lot. So a recurring problem is student frustration with other students. That’s why I joke with them and say well this class is not about skill acquisition, I don’t need you to know how to compile code, at this point I expect you know how to do this. I need you to learn how to be successful despite other people in your group. You need to be successful despite the fact that you’re running out of time. That kind of stuff. So it takes a little bit of convincing sometimes but usually you’ll find the trick is to find an amicable solution. Then if there’s conflict between people then talk to both sides and say listen, I’m not your enemy, I’m not here to point fingers, I’m not here to agree with you or disagree with you, I’m here to help you facilitate a compromise. That is sometimes challenging. It happens every single semester, but it’s challenging. My strategy usually is to listen to both sides and say okay and maybe you just used the word, the wrong words, maybe you use the wrong language, maybe there’s cultural differences, you have students from other countries and they might not have the same work ethic that you do they may work 24/7 it feels like and you will really appreciate your weekends off. That is fine that is a fine, thing to do we just need to be upfront about it we just say, listen Jane, I’m not gonna work Sunday nights because Sunday night’s is when I relax. Or hey, I’m sorry Wayne, tomorrow morning 8 o’clock is the only time we can meet, can you somehow make it happen? So it’s really about compromise and it’s the case-by-case thing but my strategy is listen to them all and if they can’t make a decision on their own, then I make one, and they just have to abide by it. Usually it’s not a problem.

John: Which is also a useful job skill because they’re going to be in these environments.

Bastian: Exactly. In fact, when I say we simulate the way a software company develops software, I’m not joking. We really do it. These conflicts that you have in a class like this are literally the same. Most students really appreciate the experience, they may hate going through it but they usually love it at the end. In fact two years ago, I had a graduate student who was a graduate student of human-computer interaction, of which our University has a master’s program, but her background I believe it was art. She came from an art background.

Rebecca: Probably a graphic design student.

Bastian: Um, I’m not certain about that, but probably. The strength of the HCI graduate program is that it has so many people from so many different backgrounds, which is a great asset, and you can draw from really greatly talented people. Unfortunately, the downside is well these people they may have taken exactly one computer science class ,namely introduction to programming, and they have never done anything software, ever, ever again. But this person she hated going through this class she hated every single second of it but now she is working for a rather renown company here in upstate New York and she says I’m really experiencing this every day of my life, and I’m so thankful we went through this. This is the best worst class you’ll ever take in your entire life. It’s not about making students suffer of course it is about making them experience something in a realistic fashion, and tone it down a little bit. I don’t want to be the evil boss, I don’t want to be the guy who okay’s everything, and the truth is somewhere in the middle and usually that kind of pans out. Another really challenging thing though is when you have the disruptive student. Not just someone who’s fed up with projects or fed up with people in the project but actually tries to sabotage it. Not too long ago I had a student who was let’s say, extremely convinced of their own opinion, and this person, they were very sure of their own abilities. They were very keen on arguing they would argue everything until you’re blue in the face. They would misinterpret people stopping to argue because they just fed up with it, with oh they just conceded, I won the argument. So I had this person actually say, what everyone is praising me for my great ideas. I said well, sure, but you’ve done these three components that you’ve developed for this project, and your team has used none of them. Your team is no longer inviting you to team meetings, on my recommendation, because whenever you were at a team meeting they would not get anything done. So what do you think, what do you think this is, this is not okay, this isn’t an okay behavior. So in the end we found a way to help this person become useful after all, for the team, but it was very very challenging. In this particular semester I would think that unfortunately half of my teaching load was probably just taking care of this one person. Later I found out from other faculty that they were difficult in other classes also, so it wasn’t really me or the class, it was just personal issue. Even though this person took a lot of my time, ordinarily this class is the easiest to teach because, I don’t need to prepare anything, I have no preparation some grading afterwards but no preparation. On the other hand, you also have to be ready to face anything. You walk in a classroom and you don’t know what fresh hell awaits you that morning in terms of conflicts, but as I said, it’s only experienced as conflict while you were in it, afterwards you’re laughing it off and everyone is usually happy that it happened this way. So that’s what I’m saying is like a rewarding class to teach, but it’s kind of tough.

Rebecca: I imagine you probably have busy office hours as well with project based learning.

Bastian: Oh yeah. So much so that my faculty website says, office hours by appointment only. In reality it means, if I’m in, I’ll probably have time for you. Because with classes like these problems emerge right then and there, and I don’t mean interpersonal problems I mean, oh snap, we really need to use this one server but the server just went down. What do we do now? Or, we’re using this Google API and Google did what Google loves to do, namely change their API, what do we do now? Or, not too long ago, we were developing Facebook integration and Facebook from one day to the next took away the ability to post across pages on Facebook. So the project was kind of dead in the water, what do you do now? And that’s the problem that emerges immediately and you have to fix it, the students can’t fix it. When the resources that they need vanish, they can’t help themselves, there’s no way they can recover on their own. So that’s when after a short brief moment of panic, where I panic myself, we have to fix it somehow.

Rebecca: And you become the magic wand. [laughter] That’s what my students think when they’re standing in line for project-based learning. It’s like they come in it’s like, please I can’t move forward.

John: Those are all realistic type problems that they will be facing.

Bastian: It happens all the time happens to companies all the time, if you’re in the reality of the situation is Facebook doesn’t just take this away neither does Google. Google as opposed to, for example Oracle, they don’t really change their Java API all that much and if they do they have support for the things that you use to use,it call it deprecated, Google just switches it off. But they don’t do it from one day to the next there is usually a period where they tell you, oh by the way in a year or so we’re gonna switch over this in that server. So technically as a student you could be prepared if you did enough research but realistically, they have to complete this project, and our semesters are 15 weeks long, they have to complete this in 15 weeks so you have to make some concessions. Then we’ll just redefine the scope we just focus on something else. For example, a little while ago Google took away the opportunity of making your own google map, and when I say that is not a google map of let’s say, I don’t know, Oswego New York. Using the Google map engine, make a map of your bedroom, that’s what I meant. So they took away that opportunity or they took away certain functionalities that we wanted in one of our robot projects. I said well, they can’t do that so what I’m gonna do instead? One student suggested, hey, can we use the Unity engine to model a room that robot moves in? I said sure. Unity is a game engine to make video games. I said okay sure, you can do that, but I don’t know unity very well. Actually, I don’t know it at all. So, we have people here on campus who do know this, but I’m having a feeling to become good enough at unity to make this project work we’ll take another semester of itself. So why don’t you do it the easy way? Take a picture of the room that you want to use, and then “restorize” it and just fake it till you make it. So in the end the project was successful despite Google’s API being on.

John: What are some examples of specific topics that are used in design class?

Bastian: So in the software design process class, the first time I taught it here in Oswego, we did a family tree website, like those find your ancestry websites that you can find on the internet. Mainly because my Dad, he now passed away, but my dad was really into that and he wanted a website just to show our own family tree. We did that which was marginally successful. It was a decent family tree some of the features that we initially shot for were not delivered but, you know, we can safely say it was a family tree. A year after that we did an automated clicker system and I know that John here, is very much a proponent of using clickers and classrooms. If you have seen that millionaire quiz show on TV, they have little devices, and you can basically poll the audience in the classroom or in a question or multiple choice type answers. So we implemented it, and I’m of the firm opinion that no student should have to pay money or anything because tuition is already high enough, so we implemented a free one. That was using students own cell phones and wireless network they could poll.

John: You had some classes actually use it as clients for protocall.

Bastian: That’s right. So I used it in my own introduction to programming class. I used that semester, I used them as guinea pigs. They were excited beyond belief. They kind of liked it. It was very buggy of course mainly because doing it over wireless is really bad protocol. Plus if you have a wireless network in a large lecture hall it is an even worse protocol. So there were some problems with it that we couldn’t just solve, that were just unsolvable to us. But in principle, in a small enough audience, let’s say inside of 20 students, it would work great. Last semester was particularly exciting due to a scheduling error by, I’m not gonna say whom, but say by certain administrative forces, I unfortunately and accidentally had twice as many students in this class as I was supposed to. I like to teach this class with like between 15 and let’s say 25. Because we have a lot of students sometimes we have to unfortunately have 30 students in this class. Last semester I had 50, so yeah.

Rebecca: Oops.

Bastian: That was awful. But I decided after I talked to our department head, Doug Lea, and he says well, what you’re gonna do, pick up people and kick them out? We decided that this is a really evil thing to do to students so we just bit in the sour apple and said okay fine, let’s do a red team blue team approach. Where we had the same project and we split the class in half saying you’re team blue, you’re choosing a different design solution than team red. They both implemented a Scrabble clone. Those of you have played Scrabble board game, and we can use words and play words, and the idea is that people would walk by a kiosk system, which is actually running right now and the entrance of our science building here, is a computer in a display case. It’s running a cloned version of Scrabble. People can walk by with their cell phones connect to a little wireless that is emitted there and then they get a hand dealt on their cell phone, then they can play words. Of course they’d have the usual problems like, the first person that walks by plays an unspeakable word, so we made it Oswego themed and say if you play certain words you would get bonuses and such things. I would just mentioned in the coming semester I’m going to teach this class for the first time mainly online and I’m thinking about doing a Productivity type software. Something like it connects to your email account and looks for what your emails are actually about; how much time do you spend in your emails, how much time do you waste? For me, as faculty I always feel like I’m doing 5 % teaching, 3 % research, and 97 million % of miscellaneous administrative stuff, so mostly probably emails.

Rebecca: Mostly email. [laughter]

Bastian: I want to know if that’s true. I want to see what do my email say I am communicating about the most? On the one hand you have to connect to Google’s IMAP account and download emails and then you’d have to some natural language processing to parts of speech in the email and so on. Of course there gonna be privacy issues with this. These days everyone is really concerned about privacy, as they should, so we’re gonna have a little team that is gonna be specifically concerned with making sure that we abide by ISO 27000 privacy regulations. Unless the students have a better idea of course. [laughter]

John: So our last question is, what are you going to do next?

Bastian: I’m really excited. I had a student, I was successful in obtaining funding for a student project over the summer, and this student built an indoor GPS navigation system for robots. Now when I say that I mean mainly the API. So from this grant money we bought a little ultrasonic location beacons, you could say, which can be distributed around the room and the robot gets another location beacon slapped on top of itself, and then the robot knows in relationship to all the other beacons, where it is. Using this little system he implemented a GPS type API that allows us to say, robot go exactly there, and the robot will drive up to two centimeters precise to that position. The robot has obstacle avoidance, it has pathfinding capabilities, and all that stuff. So one of the things that I want to do next is have a fleet of those robots, we have several of those robots, but only one of them is location aware right now. When I put location awareness on several other robots and then simulate let’s say exoplanet exploration, using those little things. Let’s say you have three or four or five or 20 of those robots roaming around in a large room and one of them finds an obstacle and says, hey guys, here’s an obstacle don’t run into. It tells all the other robots where that obstacle is and then the next time when the next robot comes around, to a similar location, and says oh here’s an obstacle, here’s the question; is it the same obstacle? Because if it is, then we don’t have to put two obstacles on the conceptual map, we have to do just one. So it’s something I want to do it also ties into into my research. Like one of the things that I’m really, really focusing on is to make sure that the students just don’t do boring little projects. Every student in computer science has implemented a library system or an ATM, you know boring, been done before. I’ve worked, as I said earlier, in cyber-physical systems and safety-critical requirements and such things, so I use those ideas in my classes and I want them to solve tiny little projects therein. I just mentioned earlier, we bought these programmable slot cars. What I want to do next is do obstacle avoidance and automatic cruise controls with those slot cars and just automotive type software engineering projects. That’s what’s happening. I’m really excited about that too.

Rebecca: Great. Thanks for joining us today.

Bastian: Thank you for having me, I’ve really enjoyed being here.

John: You’re doing some really interesting things there.

Bastian: I’m not doing any of them. [laughter] The students are doing them. I’m just there for the ride, really. [Music]

John: If you’ve enjoyed this podcast please subscribe and leave review on iTunes or your favorite podcast service. To continue the conversation join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes transcripts and other materials on Teaforteaching.com. Music by Michael Gary Brewer. [Music]

43. Social media

Have you ever considered using social media in your courses but have fears of things going awry? Social media can provide rich opportunities for learning and public discourse. In this episode, Brian Moritz, an Assistant Professor of Digital Media Production and Online Journalism at SUNY Oswego, joins us to explore ways of using social media that engage students and discuss policies and procedures you can use to protect student privacy and provide a safe and supportive learning environment.

Transcript

John: Have you ever considered using social media in your courses but have fears of things going awry? Social media can provide rich opportunities for learning and public discourse. In this episode, we will explore ways of using social media that engage students and discuss policies and procedures you can use to protect student privacy and provide a safe and supportive learning environment.

[Music]

John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer.

Rebecca: Together we run the Center for Excellence in Learning and Teaching at the State University of New York at Oswego.

[Music]

Rebecca: Today our guest is Dr. Brian Moritz, Assistant Professor of Digital Media Production and Online Journalism at SUNY Oswego. Welcome, Brian.

Brian: Thank you guys for having me.

John: Tody our teas are:

Brian: I have Earl Grey. Twinings Earl Grey.

Rebecca: Excellent. I’m going with my standard Twinings English afternoon tea.

John: …and mine is Irish breakfast from the same company.

Rebecca: It’s a Twinings afternoon.

Brian: You should get a sponsorship deal out of this.

John: I know. We should.

Rebecca: That hasn’t been the first time that’s been suggested.

We invited you here today to talk a little bit about using social media to enhance or augment learning. Can you talk a little bit about what social media platforms you think work best for learning and why?

Brian: Yeah, I think it’s a fascinating topic, one I’m really interested in… and I think… a couple different angles here… one, I think it really depends on your discipline and it really depends on the types of classes you’re teaching. I teach in our journalism and our broadcast units. They are very outward-facing… very naturally fit social media… something like Twitter. I’ll talk a lot about how I use Twitter in class… that’s a natural for me to use in my classes because that’s what our students are going to have to use when they get out in the job market. They’re going to be expected to have some kind of fluency in using Twitter and using social media as reporters… as media members. But, I think you can also broaden out our definition of social media. I mean it’s something I think we in Communication Studies think about a lot is “What is a social media platform? Is YouTube considered a social media platform? Is something like Medium or blogging software? How does that fit into the social media?”

It really does depend, I think, on the course material… on how you are going to be having your students using it. I tend to mostly use Twitter in terms of teaching for a couple of reasons: Number one… if you’re going into journalism… if you’re going into broadcasting… if you’re going into media… a presence on Twitter and use of Twitter is critical… for the profession… for starting out. Especially for my news writing classes or my journalism classes, Twitter is very newscentric and journalism-centric in a lot of ways. But, I tend to use that a lot. I’ve experimented with some of the other platforms in my skills classes. I’ve experimented with using Facebook a little bit… a little bit with Instagram and Snapchat. With those platforms, I try to let the students drive that because those are the most popular ones I found with my students.

Every semester I asked in these classes: “What social platforms are you on?” …just trying to figure out where our students are. What I found is very interesting. Most of them are on Facebook, but they don’t really use Facebook. That’s where their parents and grandparents are. They don’t want any part of that… and it’s also kind of the first one you start out at. I think you’re 13, allegedly, when you can legally start on Facebook, so that’s where you start but then you move off of it. Some of them are on Twitter; some of them are not. That kind of varies from year to year. But, the most popular ones are Snapchat and Instagram, and we talk about why that is… and we talk about how we can use those both personally and professionally… and a lot of times, how I choose to use the platforms is really trying to understand where media and where journalism are headed via the use of this platform. It’s not necessarily about using the specific platform (like tips for increasing your Twitter following or getting more likes on this Instagram story or whatever). It’s a lot more thinking how audience members are using these platforms to get news… and to follow what’s going on… and to react and interact with journalists… and what the students have to know and should know on a bigger picture level than just the actual skills involved with a specific platform.

Rebecca: It sounds to me like it’s really important for a faculty member to be aware of where the professionals in their discipline are. Because, whether or not it’s popular with students, if it’s popular with the professionals in the discipline that’s what we would want to train our students to go towards.

Brian: Absolutely. Well, absolutely with a caveat on that. Ithink it’s very important to know what actual skills journalists are going to use. Journalists don’t use Pinterest professionally on a wide scale. I’m not going to spend a lot of time thinking about introducing Pinterest into my courses just because that hasn’t taken off in my discipline the way it might let’s say…

Rebecca: …in design

Brian: …in design [LAUGHTER] …and in photography. Yeah… graphic design something like that, where you would probably really benefit much more from a Pinterest board and using Pinterest than using Twitter or anything like that. But I also do think it’s important. Our students are young, and again speaking from a journalistic point of view I don’t use Snapchat. I’m sure I have an account, but I’ve deleted the app several times. It’s inscrutable to me. I cannot figure that app out to save my life. But, my students are on that, and they’re using that, and I think it’s important for them to figure out “Okay, now, how are you gonna use this app?” This app isn’t necessarily widely used in journalism, especially at smaller papers, but a lot of that is because it’s old people like me who are in charge, and they may not get Snapchat and you, as students, you kind of intuitively get that… So, I tell them… it’s one of my big rah-rah speeches in my classes… but you get to design what this is gonna look like… what journalism on these platforms is going to look like… You know how you use it… and I think that’s empowering for students but also important for them to not just “This is what I need to get a job, but this is how I can build a portfolio and help create a new generation.

John: In terms of Snapchat, though, I would think that couldn’t work very well in this area, simply because of its ephemeral nature… that nothing there is kept very long.

Brian: That is true, but I do think one of the things that Snapchat has done… and there’s a whole other discussion on the economics and how long they’re gonna last, but if you go on the discover tab, where you will have media companies who will have Snapchat stories. ESPN is doing some really interesting things in the sports world, where they’re reinventing Sports Center. The 30-minute highlights show that a lot of us grew up watching is now reimagined as a two-minute Snapchat story on that discover tab. Well, that’s really interesting. How much do you watch that? What can you do on the platform like that? So, yes there’s definitely, I think in all social media, there’s always this balance of the ephemeral nature of it versus… and of course with something like Snapchat… where for listeners who don’t know, the content disappears as soon as it’s viewed or, I think, within 24 hours.

John: With some things, but even the stories, I think, are only kept for a limited period.

Brian: Right, and the same with Instagram. So, I was actually just reading a piece in the Nieman reports about how I believe it was the Cincinnati Enquirer is using Instagram stories and that’s really interesting. But again, that’s a new paradigm you’re bringing up… that it disappears after a while. it’s not like a story in the daily paper that you can read days on end. So it is interesting, and these are things that we have to think about when we’re using this as a pedagogical tool… the permanence of it… the empowerment of it… what the audience is for it… where it’s going… and I think this is what makes it both frustrating and exciting to teach the stuff and use this stuff. Because it’s not set in stone and it does change really quickly. I can remember live streaming… So, your Facebook live and before that before that Periscope, Meerkat (may it rest in peace)… a Twitter live video which is folded in with Periscope. When I started at Oswego, my first semester was fall of 2014, and live-streaming didn’t exist. Periscope and Meerkat, if they existed, they were like in private beta they weren’t out there. It was 2015 that they were first introduced at SXSW, and by April that year we’re figuring out how to get this into our curriculum and in our classes. It can move that fast.

John: Yeah. Before that, I think there was Livestream and Ustream. but Meerkat took over that whole market followed quickly by Periscope and others.

Brian: Right. When I say live stream I mean like the mobile live start where you can do it on your phone and immediately broadcast it out on Twitter or Facebook… whereas Ustream was a little bit more… I want to say… un-user friendly… but Facebook Live you literally click your screen twice and you’re there.

Rebecca: What about platforms that are a little more old-school for professional stuff like LinkedIn?

Brian: I don’t talk much about LinkedIn in my classes. I probably should, but I don’t. It is incredibly valuable for students to have as they’re entering the job market. LinkedIn is where you put your resume… it’s where you put links to your websites… and to your portfolios… and to the work you do… and you can create a really good network. I think it’s very valuable for job search. It’s very valuable for that. I don’t teach that as much [as] a skill to have in reporting and publishing. I guess I kind of focus a lot of my teaching on straight journalism practices and what you would do day-to-day in your job rather than the getting a job on LinkedIn I think most of our students… most of mine… anecdotally at least… they’re on LinkedIn, and they know they need to be on LinkedIn. They’re real professional place in their professional space.

Rebecca: Can you talk about some examples of how faculty can effectively use social media as a teaching tool?

Brian: Yeah… and again, it directly probably relates to the courses you’re teaching… your teaching outcomes… you’re learning outcomes… and the discipline that you are in. Somebody in organic chemistry is going to have a very different use case for social media than I am. The nature of what we do is different. But, I do think using social media as a tool can be effective for anybody going into a media profession, I think. It can be valuable for anything as a promotional tool. I can differentiate between writing courses and the more lecture courses that I teach, because they’re very different in terms of outcomes… in terms of what students have to do. In the skills-based courses, I have my students do a lot of stories… cover events… cover games… different things like that. Everything they write, every story they write, is published publicly online. We’ve used medium, which is a blogging platform. It’s a very simple, very straightforward WYSIWYG blogging program. Everything is published…not behind a password… not behind a protective thing… it’s online. One of the reasons we do that is we want our students to get used to “You’re a journalist. You’re a broadcaster. You’re in the media. You put your work out there.” That’s what we do… and I think that that’s valuable. I use social media as a way to: You publish a story… now you get used to you’d tweet out that link. It’s a basic journalism practice now… to get students in that habit… I write something I publish it I send it out to followers.

One thing that I do… I teach media law is one of my standing lecture classes which is not a skills course, unlike a lot of the other stuff I’m talking about, which is very skills based and hands-on experience. This is a traditional lecture law course. One thing that I do that I’ve found interesting, and with some success, is before an exam I will hold twitter office hours. What I do is… the night before the exam, let’s say the exam is on a Monday, and I tell the students this ahead of time. From 8:30 to 9:00 p.m., the night before the exam, I will be on Twitter. Everything else is closed… answer any and all questions you have about the coming exam… just rapid fire… fire away. Sometimes I have more questions than others, but there’s usually a pretty good collection of students asking questions… lurking (which means passively taking part in the conversation you’re watching it without taking part in it)… and I retweet every answer with a comment and they can follow along with a class hashtag so BRC 319 in this case. You can follow that even if you’re not on Twitter. You don’t have to follow me to do that. You can kind of watch at a distance. I found that to be incredibly useful. It’s 30 minutes and then, at the end of it, I send out five questions; three of them are actual questions so they can prepare one, and there’s two that are thrown in there and then at nine o’clock I say “Okay, the store is closed. Good luck on the exam tomorrow. No more questions.” I find that to be really useful and fun and helpful for students, I think. It’s not like a blackboard discussion forum where it’s so asynchronous that you can get lost in a thread… and when did I post this? …and you forget to go back to check it… or you don’t have alerts setup or something like that… because it’s a half hour, it’s more rapid paced. There’s a little bit of energy to it.

One of the important things I think the social media can do, is it can help connect with students in a better way and a little more personal way in an environment where maybe they’re a little more comfortable. We all have our loves and hates with Blackboard… but it is not the most inviting welcoming environment… I found at least; whereas Twitter, especially when you’re going back and forth with somebody, it can be it can be a little bit more personal, and that’s a fun cool way to use it in a class that doesn’t necessarily lend itself to using traditional social media.

Rebecca: Have you had people other than yourself chimed in to those conversations?

Brian: Alumni will check in and start either taunting me or taunting the students or like remembering past questions or something like that… and it’s usually very obvious that they’re having fun with the students and very obvious that they’re having fun with me. But, for the most part, it’s mostly the students who check in and there is a decent amount of engagement beyond just clicking into the actual social media aspect of it.

John: Have you had any cases where there have been people trolling the students in the class? and how do you deal with that?

Brian: That’s a really important question. It’s very important to say, in everything that I do with social media in a class, I am a straight cisgendered white male. I’ve got all the privilege. What I can do on social media is not the same experience that an LGBTQ person can do… or a person of color… or person from another minority group could be able to do… and I absolutely acknowledge that. I’ve had a limited experience with trolling, but it has happened. There was one time, speaking of a live-streaming… this was a few years ago and we were doing a unit in my online journalism course on Periscope. What I had the students do was get up out of class and go walk around campus using Periscope… basically just kind of wander around… get used to talking to your phone. This was a few years ago when students weren’t necessarily as naturally comfortable with it as they might be now… So, get used to the app… get used to how you can do it… get used to what you can do… you can watch different feeds on Periscope and so I was bouncing around… I went to one student… and normally they have like two people watching… three people watching… maybe they get up to six… and a young woman in my class had hundreds of people watching… and all of a sudden you can see the comments on the bottom of the screen… and I can start seeing comments come in about her and about her appearance… and it was typical gross online male behavior… and she shut it down… like she was interacting with them and she did not seem to be upset about it… she was kind of tossing it off as though whatever… and ignoring them and then she shut it down and then went away… and I’ve thought about that a lot… and that I didn’t react in a way that I should have reacted… which is then to jump in as the professor and say “This is a student… this is student doing an assignment. Knock it off. Stop it. This is inappropriate.”

If I see any trolling, I would report it to the social media platform. I made sure to talk with the student afterwards to make sure that she was okay… and she was… But, it’s something I think about… even reporting it. There’s a controversy going around on Twitter these days of what you report doesn’t necessarily get the person in trouble. There’s certain alt-right tweets now that are not polite society… I’ll tread lightly… but the person isn’t banned or doesn’t get in trouble for them… but I do think about it a lot. I think about it when I have a lot of young women in class or people of color in class. There are some ways that I’ve tried to scale back the use of social media in class… just in a way to limit any potential trolling and limit any potential negative impact that my students could come with. Because again, I think it can be really easy for someone of my status and my stature and the privilege that I bring to the classroom to think “Yeah, it’s important. You need to know Twitter… and the trolls… just ignore them” and blah blah blah blah blah blah. but it’s also important I think for us to recognize the dark side of Twitter… and the dark side of social media… and there’s plenty of dark side. That doesn’t negate its usefulness to students or its usefulness for pedagogy or a research community. But, I think it’s something we always need to be aware of and always ready to jump in. What it comes down to is keeping the students’ health and safety… and mental health… physical health… safety… well-being… all of that…number one. Everything else falls below that.

Rebecca: That raises some questions about privacy issues. Some students maybe already have a private Twitter account that they’re using and maybe have a persona established that your class assignment might not fit in with it. It could be a student who’s undocumented who really needs to protect themselves… or there’s a wide variety of circumstances. Maybe it’s personal safety. How do you handle those situations if you’re really focusing on social media as a way to communicate out and establish this larger community when we certainly know that there are people who need to be protected in those environments?

John: …abusive partners and so forth.

Rebecca: Yeah.

Brian: Absolutely… and that’s something, again, it has to be at the forefront when you think about these platforms. So, speaking kind of individually, and how I do it, they can create a Twitter account specifically for a class that they’re taking. So, it might be you know JohnSmith319 (the course is JLM 319) and that’s fine. I tell them you can create your own account for this site for this class. You don’t need to tell me your own personal Twitter account. It’s one of the reasons why I really only use Twitter… because it is easier to create a professional accounts on that… and it’s one thing that I’ve struggled with. Because, as I said earlier, I want them to think about using Instagram and using Snapchat as journalism tools. I think that’s really important for them. I think it’s really interesting for us as a news industry. I don’t want to follow them on in those platforms… and they don’t want me following them… and I don’t want that… like from privacy… just to don’t want your professor seeing what you’re up to and I don’t want to see that… and I do take that very seriously. So, it can come down to “Create your own accounts for this site.” I’m always open and I try to tell my students this and this conversation is making me realize I probably need to be more explicit about it. So, thank you for that. But, I do think it’s important to say “I don’t need to know any details, but if there’s a situation… domestic abuse… some sort of issue like that… obviously, don’t have to tell me you’re undocumented… but, if there’s something that’s going to prevent you from comfortably using your identity, I’m open to having a conversation and want to have a conversation with that.” ‘Cause at the end of the day, student safety is much more important than “Hey, you did this Twitter assignment well.” But, I do think that it’s important to navigate. it’s important to negotiate that. The online world can be a really scary place for people who don’t look like me, to be blunt.

Rebecca: I think the other challenge can also be maybe they’re comfortable telling you that they need to have a special circumstance set up, but then what did they tell the rest of the class, or how do you protect an identity to the rest of the class or that circumstance, when they’re involved in this really public discussion?

Brian: On Twitter, you can create lists, and I try to create lists of everyone’s Twitter handle on class, so that people can follow each other and interact with each other. But, if [a] person has a special instance that they need to create a more anonymous Twitter handle for class, that’ll just go on the list, no questions asked. I don’t bring it up. I don’t necessarily call them out on it. I’ve been fortunate. I’ve never had this come up, but it’s good to think about, and it’s good to kind of have in mind. The larger point would always be as a professor, and this gets in a wider pedagogy… the idea of flexibility and the idea that to be student safety student centric is first… and that’s got to be first and foremost in our decisions and in what we do… and I think there’s just some level of compassion and empathy that has to go into what we do in all these decisions… and I think social media and using it fits right into that.

Rebecca: I think sometimes our own privilege prevents us or blinds us from thinking through all the potential circumstances like you mentioned before. I know that the first time I really started thinking about this sort of thing was when a student didn’t want to publish basically a little biography assignment in my web design course. They didn’t want their information in a public realm like that and I hadn’t really considered that before. Well, what does it mean? Well, if you don’t make it live, then you don’t know how that process works. like how do I make sure that they can do all of those things?

Brian: So, what did you do in that situation?

Rebecca: I made a special circumstance. But what I do now, more so, is make sure that there’s a… not so much a policy, but it’s kind of a policy. I put in my syllabus… about being civil in the classroom… what that means… what the expectations are… and also bringing forward some of the issues that people might experience that people might not be aware of… and just putting that out there. A person might have this circumstance or that circumstance or this other circumstance and we need to protect everybody and we all need to have a safe place to learn. So, I write it in the syllabus and I also talk about it in a way that I never had done before.

Brian: I do think acknowledging it like that I think is such an important good dialogue to have with students. Because you’re right. It forces us as professors, but it also forces students, to confront their own privilege. That builds empathy… that builds understanding of “Oh, I see. I’ve never thought of it that way.” Well, of course you didn’t. Your experience is very different. But now we see the world through different lenses… and that’s good…and I think that that’s a really good way of looking at it and of thinking about these things.

Rebecca: Can you talk about a moment when you’ve used social media with your students where you’ve seen a big moment of learning? I was remembering some of what we had talked about previously about interacting with speakers who have come to campus or other things.

Brian: What I have seen is, I teach a sports writing course so I have a lot of guest speakers come in from the industry that I know from my career and it is always wonderful when you see a student after they come in several weeks later and they’re working on a story or they’re working on a final project or something like that, and they connect with a person that they had talked to. They came into the class, they tweet at them, or they ask them a question and there’s this connection and interaction. I do love seeing that because it shows they’re paying attention when they guest speaker was in, which is always a roll the dice, but it does show, I think, one of the things that benefits especially from a journalism standpoint that social media can do it’s that connection which is for the audience but with sources and so now I can get in touch with this person who writes for The New Yorker or who writes for ESPN even though I’m a college student at Oswego I can still do this, I can still connect with them. I’ve moved away from using Twitter a lot that’s more auxiliary than central in the course. One of the assignments that I have my students do in my online journalism course is a social media scavenger hunt. I give them a list of eight to ten things and they have to create a story only on social media. It started on Twitter, I’m branching that out because it’s a much more visual story so it can be an Instagram thing. But I had one student, and it’s my first year teaching it, and it’s a Tuesday Thursday class, so what are they an hour 15, an hour 20? They have to complete this whole 10 item checklist in an hour 20 which is quite a deal because you got to go to the lake, go across campus and do all this stuff, it’s a big thing. What the student did was, and I still hold this up as the standard, they didn’t just go through and get a photo of this, photo of a student, photo of a professor, photo of the lake, photo of academic excellence, or whatever. He actually thought through and crafted together an entire narrative to the whole story and so when he presented it later it wasn’t just this collection of individual tweets structured on those shot sheets, he had told a story about it. I found that to be just really enlightening, wonderful for me, but enlightening because I hadn’t thought of it even in the way that he did. So it was wonderful to see a student take this and create an actual story and use this as a storytelling medium.

John: One of the things we often encourage faculty to do is to use social media to develop personal learning networks where we encourage people to follow influential people in the disciplines on Twitter or on Medium, or on their blogs, or other sources, and I would think in journalism, as you’ve mentioned, that could be really useful. Might that be more generally applicable though across many disciplines?

Brian: Oh I will defer to you guys on the other disciplines. But I do see that coming from a conference, I was just at the AAMC conference in Washington, and that includes journalism broadcast and communication studies and a whole lot of different disciplines. I do see incredible value in that from a scholarly perspective, so it’s not just more journalists weeding out the news or tweeting out reaction to what Trump said or something like that. We’re talking about when you have a network, and I’ve been lucky. I’ve developed a lot of friends who study online news, online journalism, sports communication, and from a scholarly perspective. What’s really great is you see reaction to news events from that scholarly perspective in real-time in social media. So it’s not just this thing happened and reacting to it now we can kind of understand it from a framing Theory perspective, from a uses and gratification point of view, or a sociology of news this is why it happens. And I do think it is incredibly important and useful for faculty in all disciplines. You can use social media to connect, to see what people are working on. There’s a movement about more public scholarship, more open scholarship, in progress scholarship, what you’re working on now. It does help me stay on top of the field a little bit and keep current a little bit instead of waiting for the next journal to come out every two months, or something else to see what people are talking about; it informs my current research. I’ve lost track of the number of study ideas that have come about because somebody says something on Twitter, somebody responds, I respond, and we go back and forth for like five minutes. Somebody says we should do a study on this, and we’re like, yeah let’s do it. And you connect and sometimes it works out sometimes it doesn’t work out, but I think that can be incredibly useful and I’m sure across disciplines you can still do that where you’re talking to people and it’s kind of like, at its best, then we’ve talked a lot about social media at its worst. But at its best, it can be like that hotel lobby at the conference, after everyone’s done and everyone’s kind of hanging around talking, and it’s the social hour. But now you have this, without having to spend your travel budget. You can do it you can keep up and talk through ideas and see what people are working on.

John: One of the things I’ve seen the last four or five years, is that a lot of conferences will have apps where for each session they’ll have not just a conference hashtag but they’ll also embed the specific session so that people can see in real time what’s happening in other sessions. I’ve been at sessions where I heard about something really cool happening another session where I’ve just snuck out the back and walked into another session because sounded much more interesting. You can’t always tell from this short abstract to what’s going to happen in a session and that ability to see in real time what’s going on, and to share that globally, where once you get access to that you can then see who the presenters were. Generally more and more conferences will have the Twitter usernames of the people who are presenting and then you can send them a tweet or contact them through email and ask for copies of the papers, so it does give you a lot more options for connections.

Rebecca: I was going to say, it’s really interesting that a lot of those conversations happen in private before right but now it’s public discourse that’s happening. And so it’s interesting to me to expose our students to that and invite our students into those conversations that we’re having with our colleagues so that they’re not just having conversations with us or their faculty at the particular institution that they’re at, but now they’re having conversations with faculty at multiple institutions and scholars or practitioners in the field which I think it can be really powerful especially if those individuals are willing to engage with your students as well.

Brian: Right. And John, getting at your point, the conference I was at I was had a session yesterday, and it was a panel discussion and I streamed it on my Facebook page, I should have done it on Twitter to get a bigger audience but I did it on Facebook. It was specifically requested, I had friends of mine from other institutions who weren’t at the conference, who knew this panel was going on, and say would somebody stream it? And I did. I think that’s incredibly useful especially at the conference set up because we’ve all been to conferences and they’re great and they’re fun but how many times does it feel like, to you guys, that the research presented just dies in the room? Not in a bad way, but like you present and you have a discussion, but doesn’t always travel beyond those walls or it doesn’t have an audience beyond who’s in the room. And whether you’re streaming it through a live stream or you somebody’s live tweeting it using a conference hashtag, something like that. I think that especially when we look at the rising travel costs and rising conference costs, and Rebecca, you make a great point about bringing our students into these discussions as well. They get experience they get to see the work we’re doing as scholars and they get introduced to these ideas, again this is social media at its best. That democratization of information that’s not just, hey I got accepted to this conference and I have the travel budget, I can go and hear these big ideas, now everybody can hear those big ideas and build on them.

Rebecca: Such as the democracy of ideas, either it’s providing this access or a secret handshake into the community, if it’s a discipline that you don’t know that much about or how to get into it, platforms like this can allow a doorway in for someone who might not otherwise have access.

John: And this isn’t just restricted to traditional research. I have several musician friends who when they’re in the process of writing in new songs will sometimes livestream a recording of it and get some feedback from people immediately which you wouldn’t hear otherwise until they released the final product a year or two later often, it can be a lot of fun.

Rebecca: How do you see social media use in the classroom impacting the relationship between students and faculty?

Brian: That’s a really interesting question and a really good one. Again, I come at this like most straight white cisgender male. I have seen really nothing but positive impact on it. I think it helps when you’re active on social media, now it should say, my Twitter is much more professional place, so I do a lot more journalism, a lot more sports talk stuff there, so my students follow me, I follow my students, especially for class and that happens. The other platforms, Instagram and Facebook, I do not friend students. If students friend me and I know them from several classes, and especially if they’re juniors or seniors, sometimes I will friend them while they are still in school after they graduate it will go back and forth. I never friend a student, I never send a friend request to a student on Facebook or Instagram. I think that’s crossing a line that I’m not comfortable crossing and I don’t think they would be comfortable crossing as well. But I do think not just being on social media but being active and being willing to have a conversation with students, this is very similar to the ideas that were in the small teaching book from last year. The five minutes before class, where you talk to students about the weekend or about the movies that are out or music or the game over the weekend or whatever and just make them comfortable, get them in a setting for learning I think that that extends well on social media. And I think that I’ve been lucky with the students I’ve had, but I also do feel like it does help build that connection and build that rapport with them. I’ll post pictures a decent amount of stuff about my daughter on Twitter. I do that because I’m that annoying proud dad who thinks his daughter is amazing and weeds out stuff about her all the time. But I also do think I’ve thought about this professionally and I think it is important, I teach a sports writing class, that’s a lot of guys in that class that’s a lot of men in that class and I do think it’s important that they see a man who’s into sports who loves sports a lot of these traditional masculine ideals, playing with his daughter talking about musical theater, talking about these non sports things, I feel like that’s an important part of what I can bring to the table and I think that can help build relationships and show students that just because you’re into sports doesn’t mean you have to absorb this toxic masculinity that we see in sports a lot. I have developed good relationships with students through Twitter and then that carries over. I will say, I haven’t thought about this you analytically, but I do believe the students that I get along with well on social media are the ones I get along with well in person. I don’t know, there’s not a lot of the online disinhibition effect, where students are gun shy is class but are outspoken on social media, but if you allow yourself to be active and be open on social media, it doesn’t have to be all personal stuff either, you don’t have to post pictures of your kid. But if you post pictures, post the stuff you’re working on or the stuff you’re interested in. I think that that’s just a natural bridge to students. Anything that helps them see us as people and not as this professor-type person in front of the room was in charge of their grades, but we’re people as well. That’s what creates a good relationship. I think used properly, always the caveat, but used properly, I think social media can help do that.

Rebecca: It’s kind of interesting over the last few episodes that theme has bubbled up unintentionally; the idea of demonstrating your humanness as a faculty member in a wide variety of contexts, but that students are able to learn better when they can see you as a person, and you’re a person that makes mistakes, that you experiment etc., and you also learn.

Brian: Right, exactly. There’s a certain transparency to it too. I’m not hiding behind the curtain of what I’m doing, this is what we’re working on, this is what we’re gonna be talking about in class today, get ready for it. Or something like that.

John: Do you want to talk a little bit about the meme war?

Rebecca: I was surprised that when we asked what you do in your classes you skipped over it you didn’t mention it.

Brian: You save something for the end of the podcast, I figured. The meme war is an all credit to this idea goes to my good friend, Dr. Nick Koberstein, who teaches at Keuka College in the Finger Lakes. Our kids were Montessori classmates, that’s how we got to know each other, and we follow each other on Twitter. I saw him doing this and I thought it was a really fun idea and so I co-opted it myself. If you go to Twitter and search for Moritz meme war you will see this. So, it starts from the premise of by the last week of the semester everyone’s kind of miserable, right? Especially, I found the fall semester, there’s no real break. Like November’s just a slog, you get the Thanksgiving and then you come back and there’s like a week before classes, the weather’s starting to turn and Christmas is in sight but it’s just that time of semester where everyone’s ready to end it, and so I always tell my students, okay so what’s your motivation level right, what’s your confidence level how you feelin, and everyone’s kind of like what’s your stress level? Everyone’s like, 14 a scale of 10, and so I introduced this Moritz meme war it’s just the thing I do on Twitter to have fun. The rules of Moritz meme war are, they have one week the last week of classes, in each semester, and they have to post two memes to Twitter with Moritz meme war. One of them has to be at least somewhat tangentially related to the course material ideally, it is something straight out of the course, but there’s a lot of leeway. The other one is wild card, literally that’s all I tell them, wild card. And they have to post two memes to Twitter with that hashtag. And again, they can use a professional account, they don’t have to use a personal account. If they’re not on Twitter and don’t want to do it they can email it to me and I will post them with the hashtag as well so it breaks that barrier if you’re not involved with it. Any student who does that gets three points on their lowest grade at the semester. That’s the carrot at the end of the stick; you post it you get three points. I do this across all three of my classes. The one tweet that gets the most engagement; the most retweets, the most likes, that person gets five points on it, to kind of encourage a little more creativity and give it a little more stakes. You can look at it, I mean it is a lot of fun. They use that wild card too, I think as the kids would say, drag me a little bit. There’s a lot of mocking my love of the Avett Brothers on there. Apparently I talk about them a lot and they mention that. They bring up verbal tics I have in class that I didn’t realize I have or I didn’t realize that they noticed or something like that. At the end of the day it’s really something just to ease the tension, like it’s that last week, it’s finals, everyone is stressed out. Hey, you get an extra credit and you get to have a little fun on it. And Nick and I, Dr. Koberstein, the creator of meme wars, we actually presented a paper on this at the Blended Learning Conference at Bryn Mawr Pennsylvania, from our College, earlier this year, back in May and we talked about it, we’re actually considering writing a journal article about it. The kind of hook on it, and I did hear at the conference I was just at, about some research about this, that 10-week,10 to 12 week part of the semester, there is a noticeable drop in student engagement, in student motivations. I think Nick called it the third quarter drop off. Or, like, you’re excited at the beginning, you kind of plateau, and then you get around like the middle of November in the fog or with craters like that and so this is a way to combat that. We can overthink it a lot, again it’s a way to have a little bit of fun, it’s a way to engage with them, it’s a way to let them have some fun. They’ve been with me 14 weeks at this point you can have some fun with it. And one of the interesting things that I found on this, is I did it in one of my classes, you know, it’s just one of those classes that was really kind of quiet. We’ve all had that right? For some reason there wasn’t a lot of back-and-forth in the class. It was a quiet group. It was frustrating to me. We did the meme war and that class just took to that like a duck to water. I mean they were all over it. And so what I started thinking of is that in a way this presented this idea of latent engagement, which is a term I just made up. they were into the course they were just quiet or there wasn’t that one or two students who brought the class out of its shell and led them in discussion, but they were super into the material and I found that to be an interesting thing and again, we get back to this idea of privilege. I don’t know if a woman of color could do a meme war in class where they invite students to have a wild card, that’s just asking for trouble that straight white guy, me, doesn’t have to think about, and I acknowledge that. But it has been fun and not only do I have current students doing that but alumni will chime in, where was this when I was taking the course? Oh, can we have an alumni division on it? And they’ll post and my friends will get in on the act as well. Having them see me as a person and having that freedom to engage and freedom to talk about things, and then it’s not just very serious course material. This might be self serving on my part, I like to think it’s a good recognition on my part that, hey, this is a really stressful time for you guys, and I see that and I understand that, and yes, you still have your project to do and I’m not compromising on the work you have to do or on your deadline on this but, hey, I see that this is a hell week for you guys and that you’re probably not sleeping a lot ,and that you’re probably not eating well, or probably not exercising, you’re at your breaking point, let’s throw a little fun at this part of the semester.

Rebecca: So we always wrap up our podcast by asking, what are you gonna do next?

Brian: What am I going to do next? Why I should probably get started on my syllabi for the Fall since the semester is starting. In general, what I’m doing next is, research wise, I’m very interested in the website, The Athletic, which is a sports news website, which is an only subscription model; no advertising on it, and there’s no free access, you have to pay to read stories on that and so I’m working on several studies with that. In terms of looking at social media, I am very interested in what Instagram is going to become and turned into as a social platform. It was bought by Facebook several years ago so it’s copying a lot of what snapchat does and doing a lot of that. But the use of the story feature and Instagram, the use of this very visual medium, and it again, kind of getting back to what we were talking about at the start, it’s where our students and our recent graduates are. That’s the social media that they’re using. In news and in journalism we talk and think a lot about Twitter. Only about 20% of the internet population in the u.s. is on Twitter. It’s an incredibly small number when you compare it to other social media, and I just think, for me, where social media is going is what you see with our students when we talked about this earlier the “ephemeralness” of it, the visual nature of it. I’m fascinated with seeing what Instagram is becoming, how news organizations are using it, how students are using it. Are they using it to get news and to get information? I’m really interested in seeing and developing using Instagram more for news and seeing what can be done with that platform.

Rebecca: Well thank you. We’re glad that you’re able to join us to talk social media.

Brian: Thank you guys for having me this was fantastic.

John: Oh thank you. One other thing I’d like to add, as an addendum is, in terms of keeping up with professional development things, we do have the Oswego CELT Twitter feed which is good for keeping track of our releases of podcasts as well as providing live streams for most of our workshops.

Brian: Mm-hmm I’ve watched a few of them through your Twitter feed.

Rebecca: At least we have an audience of one. [Laughter]

[MUSIC]

John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts, and other materials on teaforteaching.com. Theme music by Michael Gary Brewer. Editing assistance from Nicky Radford.

42. Flipping the classroom

Flipping the classroom is one way to dedicate class time to active learning. In theory it sounds great, but how do you flip a classroom without flopping? In this episode, Dr. Dominick Casadonte, a Chemistry Professor at Texas Tech University, joins us to discuss research and best practices related to flipped classrooms.

Show Notes

  • Camtasia
  • Mediasite
  • Bergmann, J., & Sams, A. (2014). Flipped learning: Gateway to student engagement. International Society for Technology in Education.
  • Sams, A., & Bergmann, J. (2013). Flip your students’ learning. Educational leadership, 70(6), 16-20.
  • Bowen, J. A. (2011). Rethinking technology outside the classroom. Journal of Music History Pedagogy, 2(1), 43-59.
  • Bowen, J. A. (2014). The Teaching Naked Cycle: Technology Is a Tool, but Psychology Is the New Pedagogy. Liberal Education, 100(2), n2.
  • Bowen, J. (2012). Teaching naked: How moving technology out of your classroom will improve student learning (ed.). Jossey-Bass
  • Belford, R. E., Stoltzfus, M., & Houseknecht, J. B. (2015). ConfChem Conference on Flipped Classroom: Spring 2014 ConfChem Virtual Poster Session. Journal of Chemical Education, 92(9), 1582-1583.
  • Stoltzfus, J. R., & Libarkin, J. (2016). Does the room matter? Active learning in traditional and enhanced lecture spaces. CBE—Life Sciences Education, 15(4), ar68.
  • Stoltzfus, Matthew (2016). Engaging Students in the Flipped Classroom (video)
  • Coats, H. J. (2016). A study on the effect of lecture length in the flipped classroom (Doctoral dissertation).
  • Casadonte, D. J. (2016). “The Effectiveness of Course Flipping in General Chemistry – Does It Work?” ACS Symposium Series, “The Flipped Classroom”, December 2016 (Book Chapter) The Flipped Classroom Volume 2: Results from Practice, Chapter 2, pp 19–37, Chapter DOI: 10.1021/bk-2016-1228.ch002, ACS Symposium Series, Vol. 1228, ISBN13:9780841231627eISBN:9780841231610,
  • POGIL.org

Transcript

Rebecca: Flipping the classroom is one way to dedicate class time to active learning. In theory it sounds great, but how do you flip a classroom without flopping? In this episode we discuss research and best practices.

[Music]

John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer.

Rebecca: Together we run the Center for Excellence in Learning and Teaching at the State University of New York at Oswego.

[Music]

John: Our guest today is dr. Dominick Casadonte, a chemistry professor at Texas Tech University. Dr. Casadonte is recognized as a global leader in flipped learning by the Flipped Learning Global Initiative.
Welcome.

Dominick: Thank you very much.

Rebecca: Today our teas are:

Dominick: Well, my usual afternoon beverage is an iced green tea with three pumps of raspberry, but since I’m getting over a cold, today I’m drinking a hot green tea with vanilla, lavender, and honey.

Rebecca: That sounds really nice. Finally, a tea drinker.

[LAUGHTER]

John: I’m drinking Irish Breakfast tea.

Rebecca: …and I’m drinking chai today.

John: You’re recognized as a an expert on flipping the classroom, and you’ve been doing it for a while. Could you tell us a little bit about what a flipped classroom is?

Dominick: Sure. The usual paradigm, if you think about it with regard to teaching, is lecture, homework, lecture, homework, lecture, homework, tests, lecture, homework, lecture, homework, and so on… and the problem with that format is that it’s not conducive to deep learning… with the exception of maybe very bright students or very bright asynchronous learners. Trying to keep up with a lecturer is often difficult. A student, for example, may not have gotten down everything that they wanted to write down… they may not have gotten it down correctly… or it might be fragmented… or perhaps they just didn’t understand well enough to write it down in a meaningful way, or a way that’s meaningful for them. Then they try to go home and they try to do homework, but since they didn’t really understand the lecture in the first place, the homework is again difficult and they might only be able to work part of it. So then, the very next day, there’s a new lecture and a new topic. The normal sort of didactic approach to education often leads to what I’ll call fragmented learning, in the sense that there isn’t enough time in class to practice many of the active learning strategies that work so well because faculty are so concerned with getting the lecture done. In the flipped model, on the other hand, we flip the homework-lecture-homework paradigm so that the students’ homework is to watch a lecture online. Now it can either be PowerPoint or a video and different people use different techniques. It can be done on Camtasia, it can be done through Mediasite, it can be done through a variety of different platforms. It could be done on YouTube for example. So, they’ll watch usually a video or a lecture online before they come to class, and then they may or may not do online homework prior to coming to class as a part of the pre-class experience. Then, once in class, time can be spent, for example, checking the students knowledge… clearing up muddy points or any misconceptions they might have… working advanced problems. But now, in this particular case, class becomes more of a discussion and you can use a lot of the active learning strategies that really engage the students in learning the material. By flipping the classroom, we freed up time to really engage and interact with our students and it helps with their learning in significant ways which I can talk about later.

John: So, in a traditional class, you tell students what the content is in class, and they come in with very different backgrounds and some of them are able to pick it up, others get lost along the way, and then they’re sent out to do homework… where students seem to have the most difficulty on homework or tests… and we’re pretty much leaving them alone to do that. But, here in the classroom, you’re able to work with them and help them through some of the issues.

Dominick: Right… and so, for example, in the classroom with homework, now they have a mentor who can help them work through the more difficult problems to help guide them along. There are models of the flipped classroom where there are peer mentors in the class who can help and walk around and mill around as well. So, there are opportunities for group work. There are opportunities for group discussion. You can engage the topics in a much deeper way than you can by just simply lecturing at students. So, it’s a very very non-passive way of teaching.

Rebecca: What prompted you to get into a flipped classroom model?

Dominick: Desperation, I would say. [LAUGHTER] I first started teaching an online class in the fall of 2007 as part of a multidisciplinary science master’s program of which I was a part here at Texas Tech… and getting everyone on the same platform at the same time, my thinking was that lecturing to them live online was a waste of time, basically. The question that motivated me was the same one that motivated John Bergmann and Aaron Sams around the same time at the high school level up in Colorado. Namely, what could I do to use my classroom time more effectively? What could I do to use my online time more effectively? …and I thought, “Well, let’s take the lecture out of the classroom.” So, I pre-recorded my lectures. I had the students watch the lectures before we got together in the online environment, and then we spent the majority of our time having discussion and working problems…. and these were teachers at the time and they were very very enthusiastic about the ability to actually discuss the material that they were trying to learn… and so then I thought “Well, hmm, if that works really well on an online format why don’t I try it face to face?” …and so then, starting in 2008, I adopted this to my general chemistry class. The following summer, a high school teacher that I had as part of a workshop said “Oh, I see you’re flipping your class” and I said “Flipping, what’s that?” ‘Cause at the time, there were a lot of different terms for flipping. It was called: time-shifted instruction, reverse instruction, blended instruction, all sorts of things. Flipping is a term that’s really sort of stuck.

So, I started out of a sense again of “How can I engage my students more effectively in the classroom?” and once I realized that it worked swimmingly in the online environment and then I said “Well, okay, will this work in the face-to-face?” …and it worked even better there. By that point, there are pockets of people around the country who are doing this, and they used all sorts of interesting terms. Jose Bowen at SMU, who’s an art professor, used the term “naked teaching” because it can be unsettling when you walk into a classroom and not have the comfort of your lecture notes to be able to project or read to the students. So, very often I will walk into the classroom and say “What are we going to talk about today? or “What would you like to talk about today?” You can’t do that unless you feel comfortable about the subject material and you have some expertise, but it’s a great way, in the long run, to really, really impact students.

Rebecca: You mentioned both doing this in an online environment and also in the classroom. Is there a difference between your experience in both?

Dominick: Yes, it’s so much easier face-to-face. To be able to walk around to gauge what’s going on in the classroom, their level of understanding, and how learning is happening. The power of direct peer-to-peer contact should never be underestimated, I think. Now, in the online format, my focus was more on the development of a learning community working on a particular topic, rather than in peer-to-peer mentoring and things like that. So, they’re very different approaches, but you do develop a sense of community in both, I think.

John: Now, with your online classes are they synchronous or asynchronous?

Dominick: My online classes are synchronous, in the sense that everybody meets in one place at one time. We have various software programs that allow us all to be in the same place. Yeah, so they’re all together at one point, and that’s kind of interesting because I have people from all over the country who are taking these classes. They’ve never actually physically met, at least for the first class that I teach. It’s interesting trying to, in the discussions, get a sense of the personalities of the people who were providing discussion.

John: Are they participating in video formats or is it just audio or text?

Dominick: I’ve done both. I’ve done video and audio and depending on the bandwidth and the number of students in the class both can work well.

John: How large are your classes?

Dominick: Well, my online class had 24 students in it. So, a fairly large, I think, from an online perspective class. It wasn’t one of these very very large classes like you might see at MIT, for example, but 24 is a good class in terms of bandwidth… trying to get everybody in the same room at the same time… and my face-to-face classes… they’ve ranged anywhere from a low of 25 to a high of 150.

Rebecca: You mentioned two different techniques that you use both in online versus in person. So, online you mentioned community formation and then in person you mentioned peer to peer. Can you expand upon each of those?

Dominick: Yeah, my first adage for teaching is know your audience, and in the face-to-face environment I was working largely with in-service teachers who were trying to develop a more significant content knowledge of chemistry, and so there the idea was the development of a supportive community where these teachers could bring their ideas to the table in terms of not only the content that I was teaching them, but also how they could then apply that content in their own classroom settings… and in that regard they were able to help teach each other techniques that they could use in the classrooms based on what they were learning in terms of the content. There really was a community focus, sharing knowledge as opposed to just gaining knowledge. In the face-to-face classroom, it’s more a sense of the students trying to understand the content at a deep level. There I found that it is true that when you teach something you really hopefully really understand it and so peer-to-peer mentoring is much more effective there. So, we tend to work in groups… we tend to work with dyads… two people working next to each other… and then sometimes I will just have people go to the board… but once again it was in that context of community because I think it’s very important, if you’re going to do flipping, and do it well, that it’s an active, encouraging, engaging classroom experience. If my students go to the board, whether they get the problem right or wrong, the class gets into a habit very very quickly of applauding the student for their attempt… whether or not it’s right or wrong… and then we debrief. We talk about what works… what doesn’t work… So, it really is both peer to peer and community building there as well. But, the emphasis is more on the individual in the face-to-face classroom, I think.

Rebecca: It sounds to me a little bit like the choices that you’re making online and in-person aren’t necessarily because of the medium, but rather who’s in those particular classes. Am I hearing that correctly?

Dominick: That’s right, and one of the nice things about flipping is that it is such a rich environment in which to work. As I mentioned earlier, the pre-class videos can be video lectures, they can be audio lectures (if that’s appropriate), they can be PowerPoint presentations, they can be any number of things. In the in-class experience, it’s an active learning environment. so you tailor it to the people in the classroom. For example, if you’re trying to teach in a flipped environment of the class of 24, there you can do all sorts of things that promote individual learning in ways that it’s a little bit more difficult to do in a class of 300, for example. But, I have a good friend, Matt Stoltzfus at Ohio State, for example, who routinely flips like general chemistry class of 600 students, and he’s able to give them as close to a personal learning experience as one can, I think. The point that I’m trying to make is that the flipped environment is a very rich one and it allows you to tailor the learning experience to your class specifically.

John: Do you create your own videos or do you use ones created by other people?

Dominick: I actually create my own videos. I have my own recording studio in my office… I have a Mediasite setup…. I have a video camera… I have a document camera… and I have a wonderful microphone…. and so every couple of years or so I re-record all of my videos. Now, I do use a mixture of other formats. So, for example I do have post-video homework that the students have to do online before they show up to class… and that’s done using an online learning platform that we have here at Texas Tech through a national distributor. The advanced problems that we work in class come both from the textbook that we use and also from problems that I develop. So, it’s sort of a hybrid. But, the pre-lecture videos I actually produce…… and one of the things that studies have shown is that students develop a certain sense of identity with regard to the person teaching the class. Some people, when they’re starting to flip, might want to just use Khan Academy videos, for example, or things like that. But the studies show that the class wants to see folks on the videos (or your voiceovers if you’re using PowerPoint with voiceover)… they want to see the professor who’s teaching the class, because that’s their professor… and so they develop ownership, if you will. Plus if you’re using other media, for example a Khan Academy, they may not be teaching it exactly the same way that you want to teach it, and so then you have to either reteach or undo. There’s a quality control issue there. So, it’s just easier, if you’re gonna do flipping, to make your own videos… and there are so many different ways of doing that now that there’s really no excuse.

Rebecca: That had been my experience as well when I’ve done videos in my classes. The students really liked the quirkiness or knowing that it’s the same person that they had in their classroom and if you try to slip in something else occasionally they really didn’t like it.

Dominick: …and a lot of people have a perfectionist tendency and really want their videos to be really super perfect. Well, once again, studies have shown that that’s not really what students want. They want to see the foibles. They want to see you as you are. If they know that you’re going to say “um” or “uh” in the classroom then if you don’t say “um” or “uh” in your videos, then they’re gonna say “Is that a robot teaching the class that looks like my professor?” So, it’s okay to be human when you’re doing the pre-lecture videos. But, I think one of the things that often hangs up people when they’re starting to do flipping is this notion that it has to be perfect, and it really doesn’t.

Rebecca: I think they really appreciate when you make mistakes and things, too. I know that my students did when I do like a coding mistake, I’m like “Whoops, I made a mistake..” and go back and fix it and explain what I did and why it was wrong. We all make those kinds of slips and errors and things and we would do it live. So, it’s kind of nice to do it in videos, too.

John: It makes you seem more human by doing that.

Dominick: One of the nice things about them seeing you make mistakes is that it gives them permission to make mistakes. They don’t have to be perfect. I’ve had experience with students in classrooms where they come in and they’re intimidated… they’re shy… they’re just afraid that they can’t master the materials. So, seeing somebody make a mistake who is an expert gives them permission to make mistakes… and one of the things that that really does is it empowers them to learn, because at the end of the day when somebody’s trying to learn they’re going to make mistakes and I give my class permission to make mistakes. In fact, I tell them you have permission to make mistakes while you’re learning. After you’ve learned something, that’s a little different. If you’re an engineer, for example, and you’re building a bridge, I don’t want you making mistakes. But while you’re learning… absolutely, make mistakes. Part of education is this movement from novice to expert and in that process one makes mistakes. So, I told my class “You have the right to make mistakes” and I use an example. So, let’s say you’re a five-year-old and you’re trying to learn how to ice-skate you fall down, what does a five-year-old do? They laugh, they brush themselves off, they might giggle a little bit, they get up and then they just skate some more. Now, imagine you’re an eighteen year old and you’re learning to ice skate and you fall down. Most of the time, people stand up and say “Did anybody see me?” and they worry about what people are gonna think, instead of just getting up, laughing, and moving on. So, what often happens is the 18-year old never learns to ice skate, whereas the five year old, who’s willing to make mistakes, learns. So, I tell them it’s okay to make mistakes while they’re trying to learn… and also it’s about empowering students to be able to have confidence in themselves… and we talk about this a lot. We did a study of what motivates students in the flipped environment, and part of it is the confidence… the autonomy… that they develop in the flipped environment. When they really think they’ve got and they really understand, there’s a certain level of “Geez, I understand this. I can understand the next thing…” and so on and so forth. That sense of confidence really improves their educational experience.

John: How long are your videos? Do you tend to have very long ones or do you chunk them up into smaller chunks? and what would you recommend in terms of video length?

Dominick: We did a study a few years ago on the optimum length for flip videos, and it came about because our book dealers: McGraw-Hill, Prentice-Hall, Cengage… those are the top three that we have here at Texas Tech… were telling us that they were creating videos and they’re creating these five to seven-minute videos… and I said why are you making five to seven-minute videos?” and they said “Well, everybody knows that the Millennial generation has a five- to seven-minute attention span and so they want five to seven minute videos.” I said: “But, what is best for learning and improving learning outcomes? I don’t care what their preference is. What’s best for them to learn?” He said “Well, we don’t know.” I said “Well, do you have any data or evidence that shows the five- to seven-minute videos are really great for learning?” and they said “No, but we would be interested if someone would do a study and tell us.” So, I had a graduate student who embarked on a study of lecture video length. We set up essentially short video people… those are people to watch five to seven-minute videos… and we did this with master videos, so each video was probably 40 minutes to an hour long. We put stop signs in the video and when they hit a stop sign they would stop. They would work some online homework and then they could pick up again… or they could go off and do something else. but the short videos were five to seven minutes and then we had a long view group, as it were. We allowed them to decide which videos they wanted to do and not surprisingly, 62% decided to do short videos. So, I have no problem with the book dealers’ notion that Millennials prefer shorter videos. But, then we let the semester go on and we didn’t force them to stay into one group or the other. We let them move and we watched their video habits. We weren’t video stalking them, but we could watch their lecture habits using the Mediasite analytics down to the millisecond.

What we found was that 60% of that short video group switched to the long video length, which is very surprising to us, and we did also a variety of assessments. We looked at online homework grades. We looked at quiz grades. We looked at exam grades. We looked at final exam grades. We looked at the American Chemical Society standardized tests that we give as a pre-post and what we found was that there was a subgroup of the long-view group that watched the video as a long video, but then they stopped at specific points to either have a snack with a friend, go to the bathroom, whatever they needed to do… and we called them the long pause people. It turned out that in every assessment that required global understanding… so final exams, ACS exam individual exams… the long-pause viewers actually scored one standard deviation higher than the short viewers. In fact, the short viewers had the worst learning outcomes of all three groups. Then we gave them Likert scale questionnaires, and we also gave them open-ended questions, and we said “Why did you make the switch? What do you find?” and they said “Well, it just got too fragmented to look at these short videos and we couldn’t take what we saw in video A and connect it to video B and so on and so forth, especially if several hours had gone by, because we then had to go back and watch video A again to remember what we forgot. But, if we did the long videos we were able to just put it all together.” Also in that we found that the best optimum video time. So, what constitutes a short video versus a long video for Millennials is 20 minutes or less is short, 30 minutes or more is long. So, 20 to 30 minutes is the sweet spot for video length. That’s what the study showed us and we’ve just submitted that for publication.

Rebecca: Have you adjusted how you’re teaching based on that information?

Dominick: Yes, my videos are roughly in the range of 30 to 40 minutes, but I tell my students “Take the time you need. Take breaks. It’s going to help your learning outcomes.” I also share with them the results of our studies, because I think if you’re going to, in my case if you’re gonna be a scientist, you should be data-driven. So we want our students to know that we’re not just telling them this because it’s something anecdotal, but rather it comes from data that we’ve collected.

John: Have you thought about controlling for self selection and randomly putting students in groups? Because one concern I’d have with that is that it could be the case that those students who select the short videos might have done less well no matter which group they were in or vice versa… although you do have switchers in there.

Dominick: Yeah, I’ve actually been very lucky in my studies that I teach our honors general chemistry sections… and so I look at the SAT scores… I look at their previous class performance… and it’s a very very, as much one can have, a homogeneous group. So there’s really not much of a selection bias, I think, as far as the study goes.

Rebecca: You’ve also done some research on the flipped classroom approach in general, not just the video length. Can you share some of your findings?

Dominick: Sure. We found out a lot about the flipped environment over the past 10 years or so. As I mentioned a minute ago, I’ve been very lucky in that I tend to teach very bright students. I did a five-year longitudinal study on the effect of flipping which has been published in American Chemical Society monograph and we found that the average exam grade increased by 9.2 percent over that five-year period, and that the largest gains in learning came during summative assessments (for example during final exams and externally developed independently normed exams like our ACS exam). We also have done work on what motivates students to do well in the flipped classroom and we just recently presented at the biennial conference on chemistry education regarding the effectiveness of peer mentoring during the flipped classroom. The results there were very astounding to me. It shouldn’t have been because peer-led team learning has been around for more than 15 years, but nonetheless, in trying to tweak the classroom, the addition of the peer mentor took what was already much better than had been before and improved it dramatically. I’ll give you an example. On the American Chemical Society end-of-term exam, without the peer mentor present… So, I give my students incentives if they score above the 95th percentile on that exam, and it’s a challenging exam, they get an automatic “A” in my class. They don’t have to take the final because this exam is normed against thousands of students around the country in a variety of different university settings. Pre-flipping, I had zero to one student scoring above the 95th percentile; post-flipping the average was roughly nine. So, it increased tremendously. With the presence of the peer mentor, the number went from 9 to 34 and so almost a six-fold increase in the number of students scoring above the 95th percentile. The only difference being, since I used to run the discussion sections that I subsequently allowed the peer mentor to do, that was really the only difference in the environment as far as I could see in terms of controlling for the different factors, except for the obvious one of different students. But she did this in the fall of 2016 and the fall of 2017 and there were 34 in one in the fall of 2017, 33 in the fall of 2016. The percentages of the class actually increased. This is kind of reproducible, if you will. So, we’ve looked at a variety of different things, and with regard to motivation we looked at that from self-determinacy theory and found essentially three things that really sort of motivate people: one is autonomy, second is pace, and the third is responsibility.

In the flipped environment, this sense of autonomy… the sense that “Oh yeah, I am really learning something” is very important to the students. The pace, the fact that they could watch the videos in their pajamas, for example, was very important to the students as a motivating factor… and responsibility, the fact that they had to take responsibility for their own education as opposed to being sort of spoon fed in a lecture format was something that motivated them as well. That student just graduated in December, so we’re now preparing that for publication. So, we looked at a variety of different aspects of flipping.

Rebecca: Can you clarify about your peer mentor model? The students are watching videos outside of class, and then they’re coming to a class with you, and then also recitation session with another student?

Dominick: They watch a pre-lecture video. They do online homework. We have a class discussion… work problems… and then there’s a separate recitation section… and historically I have done all of that. I had a very bright student who really wanted some teaching experience and she said “Would you let me run your recitation?” and I, like many faculty perhaps, don’t really want to give up control of my classroom environment. So, it took a lot of cajoling on her part to get me to do that…. and I said “Well, let’s look at it and see what happens.” She took over the recitations and… talk about a motivated young lady… she would provide review sheets for them… she would do all sorts of things that I would do, but the way she would do it, I think, spoke to the students so much more effectively than I was able to do. I think that’s one of the real reasons why their scores went up.

Rebecca: She knew how to meet them where they were at in a way that, as we become more of an expert in our field, we lose touch with that.

Dominick: Yeah, that’s exactly right. So, one of the things that I’ll be interested in following is that there was a recent study that Prentice-Hall published about the Millennials versus the Gen Z students… and one of the things they noticed is that, while there was about a sixty or so percent “like” amongst the Millennials for using computers and computerization and video and things like that, that number was almost half for the gen Z population. It’s almost as though it’s such a normal part of their life, the gen Z population, that there’s nothing special… there’s nothing unique about it… there’s no value-added to doing videos… it’s the sort of normal expectation. So, I’ll be very curious to see how this sort of flipped environment works over the next 10 to 15 years when the expectation is that they’ll be seeing videos at some point either prior or post classroom experience.

Rebecca: …definitely an interesting question.

John: You’ve organized several symposium on flipped classrooms. What are some of the biggest takeaways from those symposia when you bring people from many different disciplines together? Are the results pretty similar across disciplines or do they vary substantially?

Dominick: Well, I think the first thing that struck me with regard to these symposia is how diverse the flipped environment really can be. Since active learning occurs during the classroom time, there’s almost as many different active learning strategies as there are teachers, and so no two flipped classrooms are the same… and that’s the first thing that I learned. The other thing that I learned is that you have to be committed to flip. You can’t do it half-baked. If you try to do flipping, there was one example of a professor who said “Well, all this is is what we’ve always done. You tell the students to read the material before they come to class and then we have a discussion.” So, he said “Okay, I’m going to ‘flip my classroom’ and just have them read the textbook before they come to class and then we’ll have a discussion.” He found very quickly that the students weren’t reading the textbook, so there was very little discussion going on, which frustrated the professor and frustrated the classroom and set up more of an adversarial relationship.. and it was the worst teaching experience he ever had and he said “I’m never going to flip my classroom again.” So, one of the takeaway messages, and this was reported at one of the symposia, is that if you’re really going to flip your classroom, you’re in for a dime, you’re in for a dollar. You do it as well as you can and be very concerned about what you’re putting in and what you’re expecting to get out or it can be a very very bad experience. Now, I will say this, that almost everybody when they get up on board the flipped bandwagon, especially if you’re using technology prior to classroom, it’s hard at first. That’s the other real take-home message. It takes a lot of time to flip your class the first time. But, once you do it, it actually is much more enjoyable. It’s actually easier, I think, than the regular didactic approach. Those are some of the take-home messages.

Rebecca: Can you talk a little bit more about some of the other challenges faculty might face if they’re doing it for the first time?

Dominick: Sure, yeah. The first and biggest challenge that people have is time. Don’t decide you’re gonna flip your classroom two weeks before the start of a semester. It can be the most horrible experience you’ve ever had as a teacher, because students have an expectation that each lecture is going to be there for them. As we all have various things come up or university requirements… meetings… things like that… and you may find yourself at 3 o’clock in the morning trying to record a video for dispersal at 8 o’clock in the morning. So, don’t wait till the last minute. That’s the biggest sort of thing. That’s one of the reasons why people are sometimes a little bit risk-averse with regard to flipping their classroom.

Other things that have come up: saying “Oh, I can just use Khan Academy videos or videos that are on the web” …and they haven’t previewed them, for example, and then they find that the students have a very different concept of the material than the professor has and then you end up spending a lot of time: “Well, which one do we believe? Do we believe the video that you showed us? or do we believe what you’re telling us?” and so it can create an environment which doesn’t propagate trust in the learning experience. Other issues are: online homework versus homework that you put together for the students… what are you gonna do during class time? how are you gonna fill that time. If you’re not familiar with active learning strategies, that can be very daunting. For example, you walk into a classroom and the students have already watched a video… they’ve done some homework… So, what’s your value added? If you’re not used to active learning strategies, that can be very difficult the first time that you’re doing it…. and then do I need to change my assessment strategy based on the fact that now I’m using a different kind of pedagogy? So, there are a lot of different moving parts and I think putting all those moving parts together can somewhat be inhibitory for people who are trying to flip for the first time.

John: What types of active learning strategies do you use? You’ve mentioned some group work on problems, but could you give a few examples of types of activities you use during the class sections?

Dominick: Sure, there’s group work first of all. I send students to the board. I’ll pass out file cards, for example, and ask the students to put down one thing that was unclear in the video or something that they really would like to learn about in addition to the video. So, it’s not just muddy points, but it’s also how do we expand and extend. Because in my case it’s an honors class and I want to give them a little bit more than the normal amount of material and experience, and so those are some of the things that we do. We have to make molecules and structures and do all sorts of things, and so I use human atoms. I have volunteers come up to the front of the class and they have to then make molecules. They have to develop particular structures. They have to show how they bond, how they vibrate, how they move. What they do. So, they have to actually sort of insert themselves into the molecular dynamic, if you will. They’re trying to understand that, as an atom won’t understand its environment. The first couple of times, students aren’t used to that level of kinesthetic learning, but once they get it, then I usually have a fair number of students who are willing to volunteer and come up. Because, while they’re doing that, we’re also discussing, and I’m asking the class: “Okay, so why is it that this particular atom won’t bond here? What’s wrong with this?” and so it’s a real discussion… but now using human beings as the models rather than just making stick figures or things like that.

So, I try to move students through a variety of different learning environments that engage them not only visually, auditorily, but also tactilely. and kinesthetically, and that’s somewhat unusual, I think, in chemistry classes. Because, once again, most people don’t think of chemistry as a visceral activity in many cases.

Rebecca: Actually, it sounds like a lot of fun.

Dominick: Well, and it is, and I’ll tell you I walk into my class the very first day and they’re all very respectful, because Texas students typically are very respectful and they’re honors students. So, they really want to make a good impression. I usually start my class laughing, telling them this is the last time this class will be quiet. A noisy class is a learning class, a quiet class can be a sleeping class, I don’t know. So, yeah, my class is always very, very engaging, I hope.

Rebecca: Have you ever had the moment when you’ve asked your students “What do you want to talk about today?” and then not have anything they want to talk about?

Dominick: Yes, I think every faculty member has that “Oh, my gosh” moment. I always come prepared with questions, so if they don’t have anything to talk about, then I’ll ask them “Well, what did you think about this particular part of the video?” or “Did you really understand this?” or “Let’s take this concept and move it farther” because one of the things I never do in my classroom is just do a rehash of my video. I figure they’ve watched the video. So, I might say “Well, okay, you saw this but how could we apply this in this other setting?” …and then if they really didn’t understand it, then I’ll be able to tell in a heartbeat whether or not there are real questions because they really don’t have a good sense of understanding… and then I can go back and say “Okay, at what point is this breaking down for you? How did this not work?” Silence kind of tells me that there is usually a breakdown somewhere… and so I try to address what that breakdown is and try to correct it. So, that’s what I meant earlier when I say one of the things I do during my class is try to clear up misconceptions… try to address muddy points… and just make sure that they really understand the lecture part as well. That can take anywhere from five minutes to 45 minutes. My classes are an hour and a half long. Depending on how difficult a lecture was… on what their level of understanding is… So, I want them to have deep understanding of the content and so if they’re coming in silent then I worry that that depth is not there.

John: When they see the videos, you have them take tests. Are the tests the same for each student? or do you vary the questions? Is there some randomization there?

Dominick: Well, no. So, we give departmental exams, so the exams are the same for every student, basically. I know many universities have a format and they can vary the numbers that are put in, for example, but no, my students really… they’re fairly separated when it comes to the exam, so I don’t really feel the need to give each one a separate numerical set of calculations.

John: …and it sounds like many of your students are honor students where that might be less of an issue.

Dominick: Right, and we have an honors code through the Honors College, and I tell them the first lecture if you’re cheating you’re out of here. If you’re cheating you’re out of the University… and I’ve had the unfortunate occasion to have students suspended from universities… not at Texas Tech, but at other places I’ve been… and so they understand that I’m very serious about that.

John: On those tests, do they have multiple attempts or just a single take on the test?

Dominick: Well, my tests are usually set up so that they’re half multiple choice, half free response. Because at the end of the day, I tell my students “Qe don’t live in a multiple-choice world… A. agree, B disagree… you know, we don’t… and so I need to know how you’re thinking. While multiple choice exams are expedient in terms of grading, they don’t let me know what you know. So, I give them both because some students like multiple choice exams. They think they’re really good at them. Some students really want the free response. So, it’s a mixture of both. I try to give them a rich assessment environment as much as possible.

Rebecca: So, to follow up on what John was asking, are your homework assignments kind of a multiple attempt to help learning? or is it a one attempt kind of thing?

Dominick: It’s a one attempt. Yeah. Now, what I do allow them to do after they’ve provided their answer, is that I’ll allow the question to be open so they can go back and review it, especially if the answer is wrong…. and I allow them to do that to help them review for the exams as well.

John: So, they can go back and retake it, but only the first attempt counts towards their grade?

Dominick: Right. So, they have to think about what they’re putting in there before they put it in. Because in some cases, I’ve heard stories of students who put a wrong answer in purposefully and then the online learning environment gives them hints or tells them how to work a problem just like that… and then they go back and they have another problem with just different numbers but they’ve already been coached essentially in terms of how to answer the problem. Once again, perhaps it’s because I think you have to do things right eventually at the end of the day, I really want them to get it right… and these are… once again… they’re relatively straightforward pre-class questions. Their designed as just-in-time or warm-up questions. They’re not multifaceted. The questions we’re getting in the class are really challenging problems. They’re challenging problems using an honors book. So, hopefully they differentiate between those.

John: Are they graded on the problems they do in class as well?

Dominick: They’re not. Because part of that environment, once again, is to have groups… have community… have a mentoring process… and so, the ultimate goal in that whole process is the solution of the problem. So, I’ve already tested them in the online learning environment. I’ll test them on the exams. I’ll test them on quizzes. But, in the class I want the process of how to solve the problem come forth and not the grade be the most important thing.

Rebecca: So, we always end or wrap up our podcast with the question: what are you gonna work on next?

Dominick: Well, I have a pretty active and diverse chemical education research group and with regard to flipping, specifically, I mentioned that I had a recent PhD who looked at motivation in the classroom and what we found there were there were basically three reasons that motivates students to want to do well: autonomy, pace, and responsibility. Through the flipped environment they learn how to develop confidence in their ability to learn, and secondly they liked that the class is largely self-paced and they get to watch the videos in their pajamas if they want to, for example… and finally they really appreciate the fact that they are responsible for their own learning. So, we’re going to be looking at the role of metacognitive intervention as an autonomy motivator in the flipped classroom. That is to say, if we help them think about how they’re thinking during the early parts of the flipped classroom, do they proceed to confidence in their ability to learn that much faster… and we’ll also be looking at how the flipped classroom, especially with community building activities and community building learning strategies can improve the learning outcomes among historically underrepresented communities in the sciences… though especially communities where the notion of family and community is so important in their lives… that are not necessarily in the classroom. So, those are the two areas that we’re going to be moving into with regard to flipping… and I have a number of other projects that are not related to flipping as well. So, it’s a very diverse group of questions that we’re trying to answer, but once again I think that the flipped environment is a very value-added environment for both the students and the faculty… and so I think it’s a mature pedagogy in the sense that we talk about process oriented guided inquiry learning (POGIL) being mature and peer led team learning activities (PLTL) as mature pedagogy. Service learning is another mature pedagogy that has matured over the last 20 years or so… and I think it’s now safe to say that flipping is a mature pedagogy. In fact, at the biennial conference on chemistry education, there was a wonderful paper doing a meta-analysis on flipping and the presenter showed that in terms of looking.. I think he looked at 18 or 19 different papers on the flipped environment… and he found that, in general, there’s about a 30% improvement in student learning outcomes and it’s even better in organic chemistry than general chemistry (which was surprising to me). But, nonetheless it really does improve learning for students and that, in the final analysis, is what we’re trying to do.

Rebecca: It sounds like some really interesting projects. We’ll be looking forward to finding out what you find out.

Dominick: Thank you.

John: Well, thank you. this has been fascinating.

Rebecca: Yeah, thanks so much for spending some time with us today.

Dominick: Thanks, I’m gonna have another sip of tea. Thank you.

Rebecca: Thank you
[MUSIC]

John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts, and other materials on teaforteaching.com. Music by Michael Gary Brewer.

41. Instructional Communication

There is often a misperception that being a well-liked, kind and caring faculty member comes at the cost of rigor or high expectations. In this episode, Dr. Jennifer Knapp, an expert in the field of instructional communication, joins us to discuss strategies we can employ to make the classroom a positive and productive learning environment.

Show Notes

  • National Communication Association instructional resources
  • Mottet, T.P., Richmond, V.P., & McCroskey, J.C. (2006). Handbook of instructional communication: Rhetorical and relational perspectives. London: Routledge.
  • Chesebro, J.L., & McCroskey, J.C. (2002). Communication for teachers. Boston: Allyn and Bacon.
  • The journal Communication Education also contains many useful articles.

Transcript

Rebecca: There is often a misperception that being a well-liked, kind and caring faculty member comes at the cost of rigor or high expectations. In this episode, we turn to an expert in the field of instructional communication to provide us with strategies we can employ to make the classroom a positive and productive learning environment.

[Music]

John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer.

Rebecca: Together we run the Center for Excellence in Learning and Teaching at the State University of New York at Oswego.

[Music]

John: Our guest today is Dr. Jen Knapp, an associate professor of communication studies and an associate dean in the School of Communication, Media and Arts at SUNY Oswego. Welcome, Jen.

Jen: Thanks, John. Thanks, Rebecca.

Rebecca: Thanks for coming. Today, our teas are:

Jen: Black raspberry green tea.

John: Tea Forte black currant tea.

Rebecca: I’m having Prince of Wales tea.

John: We’ve invited you to join us today to discuss your primary research area, instructional communication. What does research in instructional communication tell us about creating a productive classroom environment?

Jen: So, I’ll start by telling you exactly what instructional communication is… and what we do. Essentially we’re talking about communication between instructors and students that enhances learning or perhaps in some way affects the learning process negatively. We’re more interested in how messages are delivered than the actual content of the course. So, we’re talking purely about communication behaviors by instructors and students and how that affects what goes on in the classroom, which should be learning.

Rebecca: Is your area of research focus only on in-classroom communication or does it expand beyond the classroom?

Jen: One of the things I research is out-of-class communication and I think maybe at some point we will talk a little bit about that, but primarily I focus on what is going on in the classroom – specifically what instructors are doing in terms of communication and how that affects students.

John: What can instructors do to create a better classroom environment?

Jen: There are a lot of communication variables related to instructional comm. The primary instructional comm bread-and-butter concept is this idea of immediacy – and immediacy has to do with increasing physical or psychological closeness between instructors and students… and the bottom line is, if you, as an instructor, engaged in these verbally and non-verbally immediate behaviors, there’s going to be more positive outcomes in the classroom for your students… specifically learning… but ultimately, what I think is really interesting, is that even on a nonverbal level, you can influence what’s going on with your students and how they are perceiving your messages… but also how they’re wrestling with the content. So, it comes in two flavors: verbal and nonverbal immediacy. We were talking about nonverbal communication… we’re talking about everything but the words. People will commonly refer to it as body language, but it’s also your tone of voice and how you use space and touch and things of that nature. E ven something as simple as eye contact can make a difference in terms of what’s going on between instructors and students in the classroom… engaging in vocal variety… but also using humor… calling students by name… all of these things can help increase the connection between students and instructors. Most people believe that the instructor-student relationship is an interpersonal relationship, or a type of an interpersonal relationship, which means you’re connected to each other in some sort of meaningful way. All the things that you value in terms of how you communicate with your friends and your family… a lot of that plays into what goes on in the classroom as well. People want you to make eye contact. People want to be around people who are funny. So, there’s a lot of research that suggests instructors that use humor in the classroom tend to get more positive evaluations, but also there’s more learning that occurs in the classroom if an instructor is using humor effectively.

Rebecca: Does that shift with culture?

Jen: Yes. All communication occurs within a context. Culture is our biggest context. Immediacy, in particular, is very culturally based. It is something that you need to be careful of. Most of the research that I do and that I’m familiar with has been conducted here in the United States with traditional college-age populations, but certainly if you were to travel abroad and perhaps you were to teach a semester away then these rules may not apply.

John: …and it might not also apply if we have foreign students here who have not adjusted to U.S. classroom climates.

Jen: Of course. Yes.

Rebecca: So, what are your biggest secret secrets? [LAUGHTER]

John: …related to teaching.

Rebecca: …related to teaching.

Jen: Oh… no one warned me that I had to divulge my… my biggest secrets today.

Let me go back to immediacy for a little bit and talk a little bit more about that and why that essentially is a positive thing. I don’t think I listed the outcomes. You’re perceived as more approachable… you are perceived as more student-centered… more responsive… you’re friendly… you’re open… and you are essentially inviting communication. So, if you engage in these types of behaviors you are going to invite communication. If you are an introvert, I don’t recommend that you try to be overly immediate because students are going to pick up on that and then they’re going to think: “Oh, well this person is friendly. This person is a good listener, so I want to spend time with them. I’m gonna visit with them. I want to get to know them.” So, you are inviting communication when you engage in these behaviors. But something you should also keep in mind, in terms of immediacy, and this is probably more of a personal choice for me… and other people may not agree… is that it decreases the status differential between you and your students. You are trying to give the perception (hopefully it’s not just a perception and it’s reality) that you care for your students… you are engaged… you are enthusiastic… they see that you’re passionate about your content… you’re moving around the room… you kind of work the room when you engage in these physical behaviors… and so it decreases the status differential between you and them. For me, I like that in my classroom. I don’t want to give the air of being the professor who has all the knowledge and the expertise and I’m looking down on everyone and being condescending. For me, I like to have… not an equal partnership… but I want my students to feel like they are a partner in what is going on in the classroom and anyone can share an idea. I can share an idea. It’s open. It’s friendly… and that’s important when you’re teaching something like interpersonal communication. You’re talking about relationships. Sometimes that class turns into a self-help class and everyone’s talking about their problems with their partner or their family. Everyone’s telling personal stories. You can’t not tell personal stories when you’re in that class. You don’t want anyone to feel like you’re being judged or that you are judging other people. So, I like to have low status differential… low power distance between me and my students… and I can get to that point by engaging in these types of behaviors. I don’t know if that’s a secret, necessarily.

Rebecca: …maybe a secret if you don’t know about it.

Jen: …it could be…

Rebecca: …not a secret anymore,

Jen: …it could be… but I think a misconception… and if you think of it in terms of power differential or having low power distance between you and your students… and some instructors might be uncomfortable with that setup…

Rebecca: Is there a difference in gender, related to this low power difference perception?

Jen: I don’t know if there’s a difference in perception but female instructors and feminine communicators… so those are two different things… are more likely to engage in immediate behaviors than more masculine communicators.

John: You talked a little bit about how instructors can create more of a sense of immediacy by walking around the classroom, by maintaining more eye contact, and by using humor. What else can faculty do to help create the sense of immediacy?

Jen: So, remember that it’s psychological closeness or also physical closeness… if you ever had a student approach you after class and they want to talk to you, and the desk is between you and that student… or the teacher station… or something like that. Something you can do in order to create that perception of closeness is to come out from behind objects. You don’t want to stand in front of the classroom. You don’t want to stand behind the little desk. If you’re in Lanigan 101 and you’ve got that teacher station, but you also have a couple of tables in the front… the student approaches, you don’t stand behind the table. You can move out from behind the table… trying to make eye contact with people in the room… smiling goes a long way in terms of just coming across as approachable and friendly… and the idea is, if people find you to be approachable and friendly, they’re going to engage in something like out-of-class communication. You’re not going to go to your instructor’s office hours if you feel like they’re an evil troll, but you will go to their office hours if it feels like “You know what? I got this thing that’s going on in my life. I need some extra time on an assignment. I feel like if I were to go see Rebecca, she seems like the type of person who would understand or who would at least listen to me” and you can do all of that just by modifying your behavior in the classroom.

Rebecca: What happens when that openness gets to a point where those conversations move beyond class-related conversations like you just mentioned?

Jen: Yeah.

Rebecca: So, that particular example is “There’s something in my life but it’s related to the class.” What happens when it goes past that?

Jen: Sure. That is definitely a risk. If you are engaging in this behavior and you are giving the impression that you are approachable and friendly and someone that listens, as I mentioned earlier, that invites communication. So, you will have students show up at your door for reasons completely unrelated to the class… and maybe it is to seek help or advice about the relationships because they’re in your interpersonal communication class… or it just might be they think you’re a friendly person to talk to. That has happened to me and I’ve sat through very awkward conversations or heard things from students that I felt like I had no business hearing. But, you know what? Maybe if you can be a force of good… or if they are disclosing something to you… if it’s something like a sexual assault or something like that, then obviously it’s much better… you don’t ever want to hear that type of message… but it’s better for them to feel as if that’s someone they can talk to you and they can confide in and then you could help them get connected to resources, or something like that. But, then there are also, on a much less serious note, students who are just looking for a friend and they’re hangers on… and they don’t understand leave-taking cues. So, you might be packing up your things to teach your next class and trying to give the signal that it’s time to go, and they might not realize that. Sometimes you have to have very direct conversations at that point: “I have to go. I’m sorry, I can’t talk to you about this any longer.”

Rebecca: You had mentioned a physical closeness, but you also said that there was verbal immediacy as well?

Jen: Right… psychological closeness… the verbal messages would be: using students’ names, using humor, telling personal stories, engaging in self disclosure. Those would be all examples of verbal immediacy… and then the nonverbal immediacy would be: moving around the room, using vocal variety, decreasing space between you and the students, using eye contact. That would all be examples of nonverbal immediacy… and ultimately this leads to affective learning… and my goal as an instructor is always to create more communication nerds. So, I did not start as a communication major, but once I fell into it, I absolutely fell in love with it and thought I cannot live my life without this… and everything I was learning in the classroom I could immediately apply outside of the classroom. Every day in the classroom that is my goal with my students: to get them to know something… be able to do something… to better their lives… better their relationships… find an internship… whatever it might be… and I just love helping to produce comm nerds… people who are quoting comm theories to me… who are analyzing their conversations or the relationships and then telling me about it… or having them explain how they taught their father about cognitive dissonance theory and then how they used it in a work situation or something like that. That’s something that I love… and ultimately affective learning, I feel, is really one of the best outcomes of immediacy and something that’s important to instructional communication: getting students to learn because they like what they’re doing… they see the value in it… they develop a positive attitude to what’s going on in the classroom and the content that you’re teaching them… and also a lot of these behaviors… instructor behaviors… Frankly, if you like your instructor, there’s a good chance you’re going to work harder for that instructor and that you’re going to do well in the class. You might get to a point where you don’t want to disappoint your instructor… but I’d actually like to ask you a question: if you could talk about some of your favorite professors and the types of behaviors that they engaged in that you really liked?

Rebecca: That’s a good question. I need a minute to think. It’s funny, but the first thing I can come up with are all the behaviors I don’t like… [LAUGHTER]

John: Yeah… a strong emotional reaction, either way…

Jen: Sure. Absolutely.

John: I think, thinking back to my college career, which was a while ago… sometime last century… many of the professors that had the most impact on me did exhibit these behaviors. They interacted with you outside of class a bit and they demonstrated some sort of passion for the subject.

Jen: …and I think students want you to care about them… for sure. I start all my classes by asking them how they’re doing? What’s going on? So, many are in clubs and organizations, so I say “What are you promoting right now? What is your organization doing? What’s important to you?” and then finally “Does anyone have any good news?” I just like to hear good news and students appreciate that… and they sometimes, maybe once a month, remember to ask me how I’m doing, which is a win I think… to get that at least once a month? [LAUGHTER]

Rebecca: If you model it and eventually eventually it’s reflected back, right? [LAUGHTER]

Jen: Yeah, Eventually. I guess that’s the theory behind it.

Rebecca: The faculty that I remember the most, or that I had really good experiences with, are the ones that I had, probably, interactions with outside of class. Those are the faculty that I felt like I could go talk to. Who maybe pushed me harder because they got to know me a little bit, to know how to push me in a way that was positive rather than pushing in a way that would have a negative impact on me. They always got more out of me. So, I think everything you’re saying was completely true for me.

Jen: Yeah. That out-of-class communication piece is really important, and before we were studying it in communication and calling it out-of-class communication, people in education were calling them out-of-class experiences. There’s a whole program of research in education devoted to this… and they studied more the outcome of those events. In comm, we study what leads to out-of-class communication more than anything else. In education, they were saying “But here’s the good news… here’s all the good stuff that happens if students are communicating with you outside of the classroom.” So, whether it’s during office hours or whether they run into you at Price Chopper, the first time you see an instructor outside of the classroom can be a bit daunting or jolting. Students think that we just get put away in a closet overnight and brought back out the next day to teach. The first time they see you it might be a little bit weird, but ultimately if they see you, they see you as human and you stop and you say “Hi Rebecca. Hi John. What’s going on? I know you’ve been playing your bass lately. What are you working on? What are you excited about?” In those little things, like you mentioned, Rebecca, they add up and they definitely make students feel better about themselves. It really helps with their development of sense of self and can also help with motivation in the classroom.

John: How would this work in a larger class setting? Can these behaviors scale very nicely? Certainly walking around can, but what else can you do if you have a class of 400 students or so?

Jen: Sure. All of this can certainly be scaled up. Now I don’t recommend if these types of behaviors or being immediate does not come natural to you, that you launch right into trying to do all these things, because students will sniff out that…

Rebecca: inauthentic…

Jen: Yeah …lack of authenticity. They will definitely sense that. The same with verbal immediacy; using humor is an example of verbal immediacy, but if you’re not funny do not try to be funny. It will not go well. But, certainly you can scale this to larger classes. Whether you’re teaching Micro at 400 or I used to teach Comm 100 to over 200 students and I want to say (I’m sure it’s not true…)… I want to be able to say that my teaching style was not that different, whether I was in front of 20 students for a capstone or 200 students for a large introductory course, because ultimately I’m still teaching the way that I think students should be taught. I’m still engaging in these behaviors. I’m still aware of other instructional variables like clarity… like credibility. All of those things are still important. It doesn’t matter necessarily the size of your audience. We typically say “the bigger the audience, the more formal your communication needs to be.” But, I think there are exceptions to that as long as you are still being authentic in some sort of way. Any of our instructional variables that you might learn about can certainly be applied in a large lecture room. There’s no set of categories that “here’s what you do in a large lecture versus here’s what you do in a smaller studio level class.”

John: I know when I teach the large class I generally get in somewhere between 30 and 50 flights of steps every class and usually two or three miles of walking, because it’s a big ways around.

Jen: Oh my gosh. Yeah, Lanigan 101 is a big room. It’s a hard room to work too, because there’s a whole sea of people in the middle that you can’t get to. That’s where eye contact really makes a difference. You just try to make eye contact with them because you can’t physically get that close to them, but you still want them to feel as if you are speaking directly to them, and you’re not trying to be everything to 200 people in the room.

Rebecca: Other than immediacy, are there other theories or principles that we should be aware of as instructors?

Jen: There are a lot of instructional variables, and I think I’ll share some resources that maybe your listeners would be interested in taking a look at later on. Something else that is important to me is credibility. Credibility is essentially believability, and if you are a professor you should be in the business of being believable. It’s important to remember that communication is about messages, but at the end of the day meaning is in the mind of the receiver, and so you can do your absolute best to craft what you think is the perfect message. However, whoever is getting or receiving that message in decoding that message… it’s going through their personal filter. It might be a very benign message, but maybe they’re having a bad day… maybe they’re really hungry, so they’re not quite paying attention. You don’t have complete control over how people decode your messages. You have to remember that meaning is in the mind of the receiver. What you might find credible is going to be different than what John feels as credible. Credibility is a perception. Whether or not I am truly credible doesn’t matter. As long as you think I’m credible, I win. I might be a complete moron, but if you think I’m credible then it doesn’t matter because then everything I say is going through that credibility filter.

We usually talk about credibility as the three C’s: competence, character, and caring. …and for some people different elements are more important. Some people (who perhaps are more logically based) competence or that perception of expertise or knowledge rules the day, always. For some people, they just want to feel like you have some level of goodwill, and you have their best intentions in mind, and that’s the caring aspect of it… and for some people it’s character or it’s honesty and trust that you are being honest and your being truthful with them, and nothing else matters other than that character piece or that trust piece. For different people, different things are important, or they’re gonna pay attention to different aspects of the message based on what they value more… whether it’s the competence the, character or the caring. So, credibility is an instructional variable and it’s not just instructional it goes across different communication contexts. But, that’s something that I think would be interesting for people to know about and to learn about power… how you influence what’s going on in the classroom… also something that can be studied across communication contexts. But how ultimately are you influencing your students? Are you getting them to do what you want them to do because you are rewarding them? …’cause you’re punishing them? or are they doing it because they feel like it’s the right thing to do and they are internalizing your message and they believe in the value of the work? …and there’s some other types of power as well… and then just plain clarity. Clarity is another instructional variable that’s important, in terms of how you structure your messages for your students in the classroom.

John: The next thing we should probably talk about is: what might go wrong or what should faculty avoid doing that might create a negative environment?

Jen: There’s a program of research in the 90s that investigated teacher misbehaviors. So, I thought it’d be fun to ask you what some of those categories are. I bet you can come up with a lot of teacher misbehaviors. So, what are things that instructors do that students don’t like? Just rattle them off at the top of your head.

Rebecca: I’m thinking. I’m a thinker.

Jen: Don’t overthink it.

Rebecca: I know, but I have to still think. They don’t like it when when you’re condescending or like a know-it-all.

Jen: Sure.

John: …especially if you’re not only condescending but wrong. So, that competence is kind of important as a factor there.

Jen: Yeah. I do want to add a fun fact… yet, also our cross to bear as people who study communication. I love producing communication nerds. I love people who are analyzing their conversations. They are putting into practice positive conflict management strategies. However, you can often get accused of applying your communication knowledge in a less than savory way. So, some people get really upset because they feel like you’re Jedi mind tricking them with your communication skills. …something to keep in mind… that as comm majors, we often get yelled at for actually using what we’re learning in the classroom… because people don’t wanna fight fair. They want to get below the belt and say mean things when you’re like “Let’s be constructive. We don’t want to be verbally aggressive. Let’s try to just be argumentative… we’ll stick to the arguments.” That doesn’t go over very well when you’re having a fight with your girlfriend. [LAUGHTER]

Rebecca: I think being late…

Jen: Yup, that’s a big one.

John: …or not being prepared at the start of class is another thing.

Rebecca: I hate when the technology doesn’t work or there’s serious user error.

Jen: For sure. Anything else on your mind?

Rebecca: They don’t like it when you don’t know their name or… that extends to… it’s not just name but gender pronoun… pronunciation. There’s a whole slew of things that probably snowball onto that.

Jen: Absolutely. You got some good ones. I thought I would touch on a couple others that maybe you hadn’t been thinking about. You did mention being condescending… but sometimes being sarcastic and using put-downs is a problem for students, naturally. Unreasonable or arbitrary rules… If you think about your syllabus and what’s in there. Your syllabus sends a message on day one. You want to think about ultimately what you’re sharing with students based on your syllabus. Inaccessibility… Students want to be able to see you out of the classroom. They want to visit you during office hours. Being late… definitely. But one I think that’s interesting, that we probably don’t often think about, is information underload. Students want to be challenged. Most students want to be challenged, and this ties into something that we’ve been talking about previously. There’s this misconception that if you have a classroom that seems to be open and friendly and you are approachable as an instructor, that that means you are the easy instructor… and I have a major problem with that. I think it’s absolutely possible for you to do all of those things to be liked as an instructor, but to also have high standards… and frankly, if you set a bar for your students and they exceed it then you should continue to raise that bar. …and ultimately having or doing tasks that the students don’t feel like are getting them to the end goal of the course is actually considered by them a misbehavior. That’s something that you would want to avoid.

Rebecca: It was a good one that it’s most definitely overlooked… and you definitely hear those conversations: “Oh, take this class because so-and-so is easy. All we do is talk.”

Jen: Yeah, there’s certainly that misconception too… in comm studies, in particular, like “What do you do in that major? …and I come from what we call “communication and social interaction” or “communication,” “communication studies.” We’ve had different names over the years. We thought CSI would be super cool and hip and turns out people are like “I don’t get it. I don’t know that is.” [LAUGHTER] We’re changing it back to “communication,” but if I tell someone “Oh, I’m a journalism professor or public relations professor or a broadcasting professor” like everyone has an idea of what that means… and if I’m the communication professor they’re like “So, you just talk all the time?” I’m like like “No, there’s actually more to it than that.”

John: Well, you do talk all the time, but it’s about something. [LAUGHTER]

Jen: We’re communicating about communication. So, it’s all very meta. Yes. [LAUGHTER] It’s a good time.

Rebecca: It’s very deep.

Jen: Yeah, it is. Of course it is, all the time.

John: Where can faculty go to find more information about instructional communication?

Jen: Penfield [Library at SUNY-Oswego] does own the handbook of instructional communication. We asked them (we being the Comm Studies department) a few years ago to purchase that so people can check that out of the library. The National Communication Association has some great links in terms of instructional communication and what to do in the classroom and how to enact certain behaviors. That is a great resource. There’s another book that I like a lot called Communication for Teachers which summarizes a lot of instructional communication literature and also talks about how to apply that to a classroom… whether it’s K through 12 or in a college classroom.

John: We’ll share links to some of these materials in the show notes.

Rebecca: So, we mentioned earlier on about talking about communication that happens outside of the classroom and we’ve hinted at a couple things here and there, but could you talk a little bit more about those out-of-class experiences and that impact on learning?

Jen: It impacts student motivation, positively. So, they have those moments…and it can just be passing in the hallway or walking through the breezeway in Marano and it’s just a simple “Hello” to a student. That’s something that they can take with them, put it in a little pocket and store that. “Oh, Professor Kane remembers my name” or whatever it might be that makes a difference. But, ultimately it gives a student an opportunity to connect with you on a different level… in a different sort of time-space continuum, if you will. Everything is crazy before class… after class… lots of people want a piece of you… If they take the time to come visit you during office hours and that’s more that’s one-on-one time that they get to spend with you to develop those relationships and certainly that can help them. Students who engage in more out of class communication tend to do better in their classes than students who do not engage in out of class communication. But, it also has… besides classroom outcomes… has better outcomes for them personally. Networking, which you were alluding to earlier… as you met with your professors, you got to know them… they got to know you… now, when they get a call that someone needs an intern or needs someone who can do graphic design work, well you and I were just talking an hour ago in my office and I know that you have this skill set, so now I’m gonna pass this opportunity on to you… because I know that you’re interested and I know that you can do the work. So, that’s a tremendous outcome for students if they take the time to get to know their professors and their professors know them, when those opportunities come past, they can give those to the students that they’ve met and they’ve spent time with… and it just gives students another way to practice their interpersonal communication skills.

John: We always end with the question: What are you going to do next?

Jen: Something that is important to me, as someone who studies communication, 1. is to always correct people who say “Communications” instead of “Communication.” No “s” just “Communication” but also to show people the value of what we study, in what we know as communication scholars. One of the committees I sit on is the Title IX committee, and I’m also a Title IX investigator. One day, Lisa Evaneski was describing some of the cases that she was seeing as Title IX investigator and she said “These aren’t necessarily Title IX cases. We’re not talking about instances of interpersonal violence or sexual assault or anything like that. They’re just, I don’t know, messy breakups…” and I’m like “Ah, we can help with that.” So, in communication, and those of us that study interpersonal communication, we talked a lot about how to treat people positively… how to breakup constructively… how to just be a good human during those difficult times… and so there’s been a group of us that are working in comm studies to create a workshop that Lisa can potentially direct people to that maybe need a little bit of coaching about how to treat people or how to be in a relationship or how to break up… but also we would open it to the campus in general. So, anyone who’s going through a nasty breakup or thinking about “maybe it’s time for me to dump this person and move on. How can I do that in a healthy positive productive way?” …how to use social media or not use social media during during those those times… So, we’re working on building a workshop on messy breakups… which will maybe eventually have a different title, but so far we’re just stuck on messy breakups.

Rebecca: I think it works.

Jen: Yeah, and our goal would also then be to turn that into some type of research as well. Something that we could could share with our discipline, in terms of how we are applying and using our knowledge as communication scholars to help solve a problem on campus… something of that nature… A dream that I’ve always had, and that I know John knows about, is to develop some sort of instructor boot camp. It would go nicely with your badging program if we could have something where people would learn ultimately how to teach… or how to best employ some of these instructional communication variables, in order to get the best out of their students. We can also talk about how to build a syllabus… how to write a syllabus… how to structure assignments… how to ensure that your messages are clear to your students… those types of things. So, one real thing that I’m working on and one thing that I would like to at some point…
JOHN… an aspirational goal…

Jen: Yeah… actually launch…

John: oI think we’d like to see something along those lines to here.

Jen: …and I do think it’s important to say I’m not the only person that knows about this stuff and that studies it so I’ve got colleagues in Comm Studies Katherine Thweatt and Mary Toale, all three of us graduated from the same doctoral program in instructional communication, so there are a handful of us that are interested in this and that are dedicated to it, along with some other great interpersonal scholars in Comm Studies.

Rebecca: I think that what’s really exciting about your workshop idea… that hopefully is not just an idea real soon… is that students will see a discipline in action… and the more ways that we can do those sorts of things on campus, the more real it is for students about how these things that seem like they’re not applicable or they’re not applied somehow…

Jen: Right.

Rebecca: …in action. Some fields are maybe more obvious than others and so the more we can be visible as scholars in the community and sharing that knowledge with the community, I think, is always really nice.

Jen: Yeah, instructional communication is a great example of an applied field.

John: Very good. Well, thank you.

Jen: My pleasure. Thank you both very much.

Rebecca: Thank you.

[MUSIC]

John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts, and other materials on teaforteaching.com. Theme music by Michael Gary Brewer. Editing assistance from Nicky Radford.

40. Design Thinking

When we design our classes, we often focus primarily on the learning objectives that we determine for our students. Might our classes be more effective if we focused more on our students’ needs, objectives, goals, and the barriers they face? In this episode, we examine how we can use design thinking to make our classes better serve students’ needs.

Show Notes

Transcript

John: When we design our classes, we often focus primarily on the learning objectives that we determine for our students. Might our classes be more effective if we focused more on our students’ needs, objectives, goals, and the barriers they face? In this episode, we examine how we can use design thinking to make our classes better serve students’ needs.

[Music]

John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca:This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer.

Rebecca:Together we run the Center for Excellence in Learning and Teaching at the State University of New York at Oswego.

[Music]

John: Allison Rank joins us again today as a guest host. Rebecca has been once again displaced and she’s in the guest chair this week. Welcome Allison and Rebecca.

Rebecca:Thanks.

Allison: Thanks.

John: Today our teas are:

Allison: Cold water.

Rebecca:…once again.

John: …and my tea today is a ginger tea

Rebecca:…mine’s English afternoon. I almost thought that with today’s episode we should have made it water day or something, in honor of Allison.

Allison: I will keep coming, but I’m not drinking tea.

[LAUGHTER]

Rebecca:We’ll have to get you sick one more time.

[LAUGHTER]

John: There’s been a lot of discussion in various groups about the importance of introducing design thinking and we’ve also heard bits of that discussion from you on previous podcasts. So today we’re going to talk a little bit about design thinking. What exactly is design thinking?

Rebecca:Design thinking is a methodology that is probably familiar to most people in creative fields, because it’s something in common that most creative fields have. So, it’s not necessarily unique to design, and it’s also a process that’s common with innovators. But, really it’s an idea that you’re empathizing or getting to know your audience and seeing the process or the solution through their eyes. We’re not just coming in with the idea that “I know the solution. I know what the outcomes gonna be already…” but being open to the idea that it could be something else… and not having my preconceived idea… and that’s where the innovation actually comes in… and so you use that empathy to help define a problem. Then there’s a big process of ideation. You’re really breaking out of the normal, or the quick or ready-at-hand, answers or solutions that we might have from the ideation stage. Then you prototype. You’ll try something out at a small scale, then you test it see how it actually works…. and then you go back and revise it and do it again and again and again… When you’re using design thinking you may end up ultimately with a solution, but as a faculty member the way that I implement it, it’s never probably fully finished… that implementation stage just goes again and again.

John: Well, isn’t that just the notion of recurring reflective practice? A useful thing to do in any case, right?

Rebecca:Yeah, I think the key piece that tends to be missing from more traditional ways of developing curriculum or being in the classroom is the piece of looking at it through the students perception or lens… and it’s not just thinking about “what classes have they taken before” or “what don’t they know” but rather: “Where are they having fear? Where are they struggling? Where are they concerned? Where do they have some delight or surprise in the subject matter? What are their goals?” …and actually starting with that rather than starting with “Here’s the content you need to have.” So, I think that that’s a big difference between more traditional practices… and obviously there’s backwards design that starts with the end goal, but the design thinking mixes more of the students perception than would be otherwise.

John: So, more focus on audience?

Rebecca:Yeah, definitely.

Allison: Can you actually distinguish between backwards design and design thinking for a minute?

Rebecca:Yeah, I can try. [LAUGHTER] Backwards design… I’m sure many people have heard in relationship to curricular development… and that’s generally thinking about what you want the student outcomes to be… and you start with the outcomes and then you essentially work backwards from there. so how do you get students to end up at those outcomes… but, it’s usually more from implementing evidence-based practices and based on that science that’s what you would do… and it doesn’t necessarily take into account this particular group of students, or that audience piece as much. There’s definitely things in common.

John: Just to elaborate a little bit, you’d start with the goal, and then you’d work back to how you would measure that goal, in terms of designing assessment, and then you would build the learning objects… but it’s a somewhat different focus. It’s more just on getting students to the goal without as much focus on their needs or their motivation or interest, perhaps?

Rebecca:Yeah, I would say that it aligns really well with more traditional design practices, rather than user-centered design practices… where let’s say, if I’m doing an actual design work for a client, like a graphic design piece, and someone comes with their business goals or outcomes and I’m just focusing on that… that’s very related to backwards design and that we’re thinking about our curricular goals that’s aligned. This piece brings in that user centeredness or the audience.

John: Are the two necessarily exclusive though? Because I would think that you could use a design thinking approach as a way you design the learning approach, or am i misinterpreting that?

Rebecca:No, I think all the design thinking does is adds audience into backwards design. It’s backwards design but there’s a much bigger focus on audience as a result. But the other pieces are in common.

John: Maybe if you could provide an example of how design thinking might affect the way you structure instruction…

Rebecca:Okay. I’ll use an example from one of the classes that I’m working on right now, because it’s in my head. One of the things that I’ve been struggling in the classes that I teach is getting students to understand designing with accessibility in mind… and accessibility means making sure that whatever product you’re designing is available to all people including people with a wide variety of disabilities… from maybe a more traditional backwards design approach I might identify: they need to understand the accessibility principles, apply them in a design (and that would be the outcome that I’m looking for), and then I would figure out how I would measure that using a rubric on a project, and then move back from there and figure out some learning activities that they might need to do to practice those skills and have retrieval practice and that kind of thing… but if I’m thinking about it from a design thinking perspective, I’m not assuming that the outcome is gonna be this particular design with this particular thing in mind. It’s not a project, necessarily, but rather I’m gonna start with the idea: “Why do students struggle with the idea of accessibility in the first place?” Part of it is they think that it doesn’t apply to the work that they’ll be doing, so they don’t see how it’s relevant. Part of it is they may not understand the wide variety of disability that’s there… or how people with disabilities might use a website. They’re not familiar with the assistive technologies… how they work, etc… in part because a lot of existing examples are at a level much higher than a beginner. So, it might be hard to relate to. They get frustrated because there’s a technical component to it and that’s also new on top of the design piece. See, if you keep going through that whole list of activities… or maybe they feel like they can’t talk about disability because they don’t have the language to do that. Now, there’s a whole pile of other potential problems that I need to solve, rather than just assuming I need to teach the accessibility principles. For me to be able to do that now, I’m realizing. I need to teach a little bit about disability… I need to teach about talking about disability,… as part of that integrated process to actually reach that goal… and not just the content that would reach that goal.

Allison: If, as a faculty member, and I’ve been struggling to do this a little bit… there was a workshop that you offered at the start of summer that a number of faculty went to, what would you recommend when you’re trying to first start thinking about making a shift to designing classes using this strategy?

Rebecca:I think the best place to start is… one small thing. Maybe there’s one thing that students are struggling with in your class. I’m not sure what that might be. Maybe it’s writing an argument, so we can be a more specific. That’s the instructional objective. Now you need to start thinking about “how does that relate to a student’s needs?” or “where do they get stuck or where do they get frustrated?” or “what do they already know?,” “what are their misperceptions?” and you start from their perspective and some of that’s through observation. So, you can probably answer some of those questions just based on your own observations from having taught writing in your classes.

Allison: Sure.

Rebecca:Some of it might be you need to ask some questions of that population to better understand why they feel like they get stuck. It might be interviews. It might be surveys or questions in class.

Allison: Yeah.

Rebecca:You get a feel for that, then you start trying to figure out “Okay, if I want them to write arguments better, but this is their barriers, hurdles, and goals, where can you find some… essentially… synergy between those that you could focus on? …and then define an actual problem that you want to solve. You might initially start thinking “Oh, the problem I’m trying to solve is students don’t know how to write an argument,” but actually if you’re using design thinking you would be open to the idea that that’s not the problem you’re trying to solve… and you allow that exploration to allow you to gather more information to come up with a better problem statement that puts the user or the audience (or in this case, the student) at the forefront as opposed to your objective at the forefront.

Allison: I think the place where for me, even in the initial explanation, as a faculty member I get tripped up is the immediate knee jerk that is “Sure, but then by the end of the semester I need them to write an argument.” So, at some point I’m gonna refocus to the objective being writing an argument. When in the process does that come back?

Rebecca:What you’re assuming is that that ever goes away… and it doesn’t. Rather, you’re just reframing the problem. If the hurdle is “I don’t know what an argument is…” that there’s two sides to an argument perhaps…. at least…

Allison: Yeah…

Rebecca:…or there’s multiple perspectives that are involved in the argument, then it might start with that, in overcoming those perceptions… in doing some exercises to move towards… it’s not that you won’t get them to do that in the end…. but maybe you’re always thinking it has to be a paper… and I’m just putting words in your mouth….

Allison: Sure.

Rebecca:…it might not be that…

Allison: Sure.

Rebecca:…but maybe your assumption is that the only way I can get there is they have to write a paper… but maybe there’s some other kinds of ways that they can practice doing an argument that’s not a paper first… that might take advantage of some of their strengths or their perceived strengths that could help them be more confident to do the thing you want them to do ultimately. But, I think it’s really about the starting point… the journey to get to that place is very different if you’re thinking about the student first, rather than my goal of writing an argument first.

John: When you talk about focusing on the student first, would you focus on what preconceptions they have? what barriers? and what’s preventing them to get to that? …and then focus on designing ways of getting them to achieve that goal.

Rebecca:Yeah, definitely, and also what some of their goals are. They might have goals that are related, that you could bring to the forefront or make that the lead… that’s the hook to get them where you want them to go… Use the things that they care about as a way to get there. we’ve talked in the past from some of the reading groups and things that we’ve done on our campus about the big questions that you can surround your class around. That’s one of the strategies that might help you get more student focused. That’s a strategy that you could use.

So, you were saying that some of the things that we need to focus on would be misperceptions and that sort of thing, but I would expand that… and this is where most academics get nervous. I know Allison does… [LAUGHTER] ..is that we start getting into the severe qualitative space.

Allison: Yes.

Rebecca:…and feelings… [LAUGHTER]

Allison: Yes.

Rebecca:We know that fear, though, prevents learning. There’s certainly evidence about that. Understanding fears could be really important… understanding aspirations… understanding what their experience is like… which are all things that don’t have hard facts necessarily associated with them. They’re more squishy.

Allison: There are also things that change from class to class.

Rebecca:It’s true.

Allison: …it’s part of what makes me very concerned about trying to implement this as part of my syllabus design.

Rebecca:Yeah.

Allison: …because what works really well for a class may not for the next one and it strikes me as difficult to tell until you are three, four, or five weeks into the class that it’s gone awry.

Rebecca:Yeah. I think that you want to use design thinking on individual small things and, if you’re a design thinker, you’re flexible… in that you can recalibrate… “Oh, this is off course,” that’s the iterative part… that you’re not married to some solution. It’s not so precious… If you’re thinking about developing these things, part of what you want to focus on is the idea that: a) it’s not precious… the learning is precious… but the way that we get the learning done isn’t. That sometimes helps… just remembering that… but it doesn’t have to be perfect all the time.

Allison: Right. Sure.

Rebecca:So, I would focus on… there’s some things that are gonna work, in general, most of the time… and those are probably things to say like “Okay, I’m close enough on that” but then there’s always gonna be the one thing… it hasn’t been working for awhile… and those are the things that I would focus on using a design thinking method to get you outside of standard solutions so that you might actually find something that works…

John: It sounds like you’re also suggesting maintaining flexibility so that if you’re trying an approach and it’s not working, go back to the drawing board and redesign it. I seem to remember hearing something about a case where someone was doing something in a class and it wasn’t working that well and they brought in the three little pigs.

Rebecca:Yeah, I think something like that might have happened… [LAUGHTER]

John: …and that was in an earlier episode of our podcast… you discussed that… and that seems like a really good example of this, where the approach that you thought would work based on past experience and so forth just wasn’t working that well. So, you changed it to something that did work better with that group of students. Is that correct?

Rebecca:Yeah, as you teach over time, and if you’re teaching the same kinds of things over time, what you end up with is a repertoire of things that you can use or a repertoire of assignments or experiences or modules or whatever that you can mix and match as your student population changes… and one thing that I struggle with is the mix of my students changes very drastically between semesters…

Allison: Right.

Rebecca:…and that’s actually why I have to mix things up. If I have all majors one semester but then it’s like a hodgepodge…

Allison: Sure.

Rebecca:…another semester, then you really have to approach things differently…

Allison: Yeah.

Rebecca:…or it’s just not gonna work. As you develop these tools for one population you don’t abandon them forever if it didn’t work this time around, but that might be the thing that you bring back in another time… recognizing like “I see these patterns again…” I think, over time, then you end up with that repertoire, so it’s not a big workload issue. You can’t think that you’re gonna solve every problem… every semester… all the time. That’s not a workload related thing… but over time, you have the ability to solve problems on the fly much easier.

Allison: Are there particular resources you would recommend that faculty go to if they’re trying to figure out how to start doing this for a class?

Rebecca:There’s a few colleges that have really embraced the idea of design thinking for populations of students outside of design. One of them is the “D” school which is at Stanford, which is kind of a hodgepodge between design and business, I think… kind of an interesting strategy based program, but they have a virtual crash course in design thinking online. There’s a scenario… and how to facilitate… in a playbook for how to facilitate it. You could go through an exercise like that. It’s all free, It’s a creative commons license… to just figure out how to design think before you start trying to apply it to your own context. That would be one way of doing it. There’s also IDEO which is a design company who’s best known for design thinking and working with pretty major brands doing pretty innovative things…. and some of the founder names are in a lot of the literature on design thinking. One of them is Tim Brown and the other is David Kelly. David Kelly is the founder of the d.school as well… but both of them are founders of IDEO. They have recently set up online classes in design thinking and design thinking for leadership and creativity, and what have you… and they have a wide repertoire of them. That would be another resource. You have to pay for those courses, but those are the absolute experts in design thinking. You know it’s a design thinking workshop when you see a lot of post-it notes.

John: ..and are there any books or other references that might be useful in addition to these?

Rebecca:Yeah. Those same two people have a couple of books that might be worth checking out. One is by Tim Brown called Change by Design and David Kelly and his brother Tom wrote a book called Creative Confidence that is also pretty good. That has a lot of design thinking and creative thinking for leadership in it. Both of those books provide a good frame for how to use some of these methodologies in context outside of design. The key thing to remember about design thinking, and this goes back to one of your earlier questions Allison, is that it’s not linear… [LAUGHTER] It’s a completely nonlinear super messy process… and so it makes people from certain disciplines really anxious. There’s not like a beginning, middle, and end. It’s a spiral that gets mixed and turned over and over again. it’s important to remember that. There is some science involved, because we certainly want to be using evidence-based practices and things as we’re coming up with solutions… but there’s a little bit of intuition based on experience that comes through. There’s a little bit of emotion that’s there… and really thinking about it holistically rather than just from one perspective is really key.

Allison: How have students responded to units that you designed using this? or do students know? Is this one of those processes that ideally students don’t see? or is it a process that, particularly for your field, ideally students do see?

Rebecca:I’ve never pointed it out. It’s an interesting question. I tend to point it out more when I’m working with teachers… because I just can’t help myself but explain my process comes from my discipline. That’s why I do what I do, but it’s related to these other design practices that are related to curriculum. It just brings this other piece in. In general, I can tell the ones that I’ve spent time designing versus things that I haven’t as much. Those work better and what John was referring to before when I stopped everything because things weren’t working and I recalibrated and really thought about the students and where they were at… that worked fantastic. I’m really hoping… I guess we’ll know after this little accessibility experiment that I’m doing right now whether or not using the design thinking method is gonna solve this particular problem… but I think the key is when it doesn’t, that’s okay… because it’s not precious and I can iterate and learn from what I tried… and that didn’t work… so why didn’t [it] work and then try something else. I think ultimately it does end up working, but it might take a couple tries and that’s in part because you can’t tell the future… and you don’t know the future based on the past… but it’s really focusing on the present… This is what I can observe… This is what I know about the students… This is what they can tell me… and I can only really make decisions based on that…

John: How do you assess how well it’s working at any given time?

Rebecca:The same way that we assess student learning… my student learning outcomes are better than whatever I did must have worked or I don’t really care it worked… if they’re doing well, let’s keep it. [LAUGHTER]…make a thumbs-up….

John: What I meant to ask is do you monitor this when you try something new as it’s going to see how it’s going or do you wait until you see the final stage?

Rebecca:I’m watching and observing during the process to see whether or not students are catching on and I will intervene if it’s not working… if I’ve tried something and it’s like “ah yeah. I can foresee this crashing and burning in the next couple of classes…” or whatever then I’ll circle back and do the iteration before the end of the semester sometimes it’s between semesters that I do iterations and sometimes I just recalibrate in the middle of a semester on something and make some minor tweaks to something so it works better for the students.

Allison: I think the thing that’s interesting there is I suspect that most faculty would say “oh yeah, I can feel when something’s going off in my class” and I think many of us at least try to stop and say “okay, what do I need to do to fix this?” What seems different is what question are you asking. What are the series of questions you ask when it’s time to say “Oh, this has gone off the rails in some way…” and I think it can be easy to say “with this group of students it’s gone off the rails” without actually thinking about “Is there something different about that group of students that’s why it’s gone off the rails?” Which seems like the insight that the design thinking may really provide. For a lot of faculty would already say but I do design my classes really carefully… or I have lots of things that I run that are different from class to class that it’s really about where do you start….

Rebecca:Yeah.

Allison: …the questions.

Rebecca:Yeah.I think you’re right. The series of questions that I asked might be quite different. I still start with those same goals, but I start with all those questions about students and then in the middle of the semester I revisit those questions often. Did I make a good choice about that? I have these non-design students in my class, do they seem like they’re getting the design piece or not? If they’re not, then I did something wrong. I need to fix that because that’s not okay. I certainly do that and sometimes I just ask them: “What do you need? This is not working. I can see it’s not working. I’m sure you can feel it’s not working. Do you know what you need? Because if you know what you need then I’ll start there.” …and I think it’s a willingness sometimes to be willing to have a conversation… and it does have to be with all students… but if you have a couple students who maybe are a little more forthright, or you have a good relationship with, I’ve done that… “What do you think is going on here?”

Allison: Yeah, and I think to me that gets back to the question I asked earlier, which is “Do you make it transparent to your students the same way that I think we’ve talked about in other contexts… that for assignment sheets, you want to say “The purpose of this assignment is to get you from point A to point B and this is what I’m trying to do is to actually say “Hey, we can all feel that this went wrong” beyond just coming in and saying “Hey, we can all feel that this isn’t going great, here’s what we’re gonna do…” instead it’s “Hey, we can all feel that this isn’t going great. I’d really like to hear from your perspective what’s going wrong, but also what do you need for me so that I can make sure to adjust in a particular way.”

Rebecca:Yes, I make that part transparent.

Allison: OK.

Rebecca:If things go wrong I certainly…

Allison: Yeah.

Rebecca:…whatever. [LAUGHTER] I’m an open book. I make mistakes. I’m human… but I don’t always hold to the forefront that I’m using a process that’s user centered or audience centered.

Allison: OK.

Rebecca:That might be obvious when I asked them for their perception…

Allison: …what they’re looking for. Yeah.

Rebecca: I just don’t name it.

John: …and that’s what I was thinking about when I was asking that. That I would think that getting some feedback from them, if you’re going to focus on the needs of the students it would be really important to make sure that you’re meeting those needs as you move through.

Rebecca:Yeah, and I always start my classes getting to know students. I do an exercise the first day of class that’s called “hopes and fears” that brings out some things that I may or may not be aware of… Often I am… there’s certain things that bubble up every time, but every once in a while there’s something there that I wasn’t expecting to be there… and then you can kind of ask about it and get a feel for it and that’s right at the beginning of this semester. “Oh, okay something new’s here, I should be aware of that.

Allison: That’s one we’ve talked about before… that I am actively planning to steal from many of my classes.

Rebecca:It works really well.

John: Now, that approach can work really well in a smaller class of the sizes that you normally teach. How might that scale to larger scale classes?

Rebecca:I think that that can work. Probably the amount of flexibility you can have in the middle of this semester might not be there. You can make some shifts, or whatever, but there’s a lot more students to deal with, so you’re not quite as mobile or nimble. There’s that. You may have to do more of the iteration between semesters rather than within this semester. If you’re steering a big ship, you can’t make a drastic turn. You can kind of steer it in a slightly different direction and make minor corrections, but I don’t think you could do a major correction in the same way that I could do in a smaller class. I just don’t think it’s that feasible or advisable. [LAUGHTER]

John: But, you could still try to get feedback from the students on how it’s working… what’s working well… what’s not working well… It could even be just from surveys even. Because it might be harder to get that small group feedback result.

Rebecca:Yeah, and I recommend doing that every semester… getting a feel for that… something that’s separate from standard course evaluations… not at the same time as course evaluations… not at the end of the semester when students are stressed out… at different points in this semester, you can get that feedback and there’s a wide variety of ways that you can collect that information.

John: …and responding to that could be useful too… letting students know that you do hear their voice and that you are responding and making adjustments where you can, or at least being transparent, and letting them know why perhaps some of the things that they think might help might not work as well if it’s not consistent with evidence-based teaching or something similar.

Rebecca:Yeah, and I think you can also say “Well, thanks for your feedback. I can’t make all the adjustments I’d like to this semester, but I’m gonna use it for next semester just like I used the previous semester’s to make this class better for you.” I think if you indicate that then students are more interested or invested in giving you useful feedback.

John: They know their voices are being heard and their needs are being addressed, even if it’s not going to immediately benefit them.

Rebecca:Yeah, yeah… and depending on how big your major is maybe I can’t adjust it in this class, but you might have another class with me, and I might take this information under advisement for that other class that you might end up being in.

John: One of the things we did with our reading groups is we had faculty from many different disciplines getting together and talk about problems they experienced in their courses and then we had people from different disciplines respond with techniques that they found useful. Would that be a good way of trying to encourage faculty, perhaps, to do more design thinking? by talking with colleagues from other disciplines as well as their own?

Rebecca:Yeah. I think one thing that you could do in a setting like that is to remind faculty to investigate who there audiences… to gain empathy for their audience… really their students… but then to take advantage of those opportunities to interact with other faculty, ideally faculty not from your own discipline because different disciplines think different… and use those group opportunities for that ideation piece… because the solutions that come to you most naturally are aligned with your own pattern of thinking… but if I have a conversation with Allison, who’s in political science and I’m in design… something she does in her class may not directly apply to what I’m doing, but all of a sudden it gets me to think differently about what I’m doing and the students that I have… or maybe there’s similar issues that students are struggling with. I find all of those interactions with other faculty to be most valuable for that ideation. I can’t ideate in a room by myself… Really all that ideation, even if I’m not sitting with sticky notes and brainstorming or doing a specific brainstorming activity, those interactions with other faculty feed my ability to come up with ideas that I wouldn’t have had otherwise.

Allison: I think they also tend to feed empathy. It’s that sort of experience of sitting in rooms with other faculty and hearing them throw off language… that it gives you that moment that you don’t have as much anymore, maybe… that you had an undergrad when you were suddenly in a class and were like “Oh, I don’t know what this is about… at all” and it’s clearly just the base vocabulary of somebody else’s discipline and sort of be the person who has to say “This is super interesting, but I don’t know where we are in this conversation right now…” can, I think at least for me, often help with that feeling of “Oh, this is what the students that take my intro to political science gen ed class… that’s what they’re feeling when they’re sitting in the classroom…” and I think that’s… in terms of just being in a headspace to think empathetically with our students… can be very helpful.

Rebecca:Yeah, and I think that happened a lot when we were doing our syllabus workshop this past spring. There were faculty from a wide range of disciplines that were in the room. I think there was only overlap between two faculty. When we were having conversations or were talking about different pieces of the workshop would be like “Wait a second, I thought it was like this…” We have our own misperceptions of each other’s disciplines and it came out in those conversations.

Allison: Right, or people would raise “This is the prompt I would use in my poetry class and we all had a “Oh, we don’t think that means what you think it means.”

Rebecca:Yeah.

Allison: At all. I thought that was a very valuable part of doing that workshop.

Rebecca: Yeah, definitely… and that’s the ideation piece. You got to get yourself out of thinking in the way that you normally think, and that’s where you come up with the innovative ideas.

John: Well, at this point, we normally ask our guests what are you going to do next? So, Rebecca, what are you going to do next?

Rebecca:Vacation…. I’m going on vacation.

John: Where are you going?

Rebecca:I’m going to Iceland.

John: Excellent.

Rebecca:I just need a break. I’m gonna come back and work on the accessibility stuff that I had started. I have a grant actually to support that work through Teach Access.

John: Congratulations! I saw that you had tweeted that.

Rebecca:Thanks. That funding will help me do some of the things that I’ve wanted to be able to do for a long time, which involves inviting the disability community into helping me develop some of the exercises that I do with my students.

Allison: Great.

John: Okay, well thank you for serving as a guest, and I guess I’ll see you when you get back from Iceland and I get back from North Carolina.

Rebecca:Yeah, which is about the same day.
[MUSIC]

John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca:You can find show notes, transcripts, and other materials on teaforteaching.com. Theme music by Michael Gary Brewer. Editing assistance from Nicky Radford.

39. Video feedback

Have you spent hours writing comments on student papers only to see them end up in the trash can as student file out of class? In this episode, Dr. Jessica Kruger, a clinical assistant professor in the Department of Community Health and Health Behavior at the University at Buffalo joins us to explore how providing video feedback may help motivate students to hear, see, use, and understand your feedback.

Transcript

John: Have you spent hours writing comments on student papers only to see them end up in the trash can as student file out of class? In this episode, we explore how providing video feedback may help motivate students to hear, see, use, and understand your feedback.
[Music]
John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.
Rebecca: This podcast series is hosted by John Kane, an economist…John: …and Rebecca Mushtare, a graphic designer.

Rebecca: Together we run the Center for Excellence in Learning and Teaching at the State University of New York at Oswego.

[Music]

Rebecca: Today our guest is Jessica Kruger, a clinical assistant professor in the Department of Community Health and Health Behavior at the University at Buffalo. Welcome, Jessica.

Jessica: Thanks, glad to be here.

John: Glad to have you here. Today our teas are:

Rebecca: Jessica are you drinking tea?

Jessica: I am drinking tea.

Rebecca: Yes! Score one for us. [LAUGHTER]

Jessica: Today, I chose actually a chamomile tea from Yogi, and the Yogi tea proverb today is “not sharing is not caring.”

Rebecca: Sounds perfect. I’m drinking chai today.

John: …and I have blueberry green tea.

Rebecca: So, Jessica, can you tell us a little bit about the types of courses you teach?

Jessica: Sure. I teach in a brand new undergraduate public health program, and the courses that I currently teach: introduction to public health, which spans the gamut of information… anything can be public health… and we talked about it all in that course. I also teach a class called Social and Behavioral Aspects of Health and Methods and Mechanisms in Public Health.

Rebecca: What are your class sizes? or the kinds of things that you do in classes? What do they look like?

Jessica: My smallest class is 75 students and my largest is about 250. This upcoming semester it may be over 300. My class, when you walk into it, you’re going to hear music playing at the very beginning (probably pretty loud) to start the class. After the music stops, we get into the material, and if the students can guess it, the song usually actually relates to the topic that we’re covering, or something that’s going on in the world. I think my most apparent connection between music and academics and the world was, we had an ice storm here in Buffalo and, of course, the song was, you guessed it, Ice Ice Baby. [LAUGHTER]

John: What is the purpose of the music to start up the class.

Jessica: I like to get people comfortable and it usually fits with my personality… pretty fun… pretty open… pretty outgoing… and so when they come into class they should sit there, get acclimated to the environment, and then get ready to go for the day. Once the music stops, they know to stop their chatter, put away their phone, and get down to business.

John: Do you talk about how it relates to what you’re going to be doing or is that something that just flows naturally?

Jessica: Sometimes it flows naturally and other times the students will say “So, why did you play that song?” and it takes them a moment and I was like “didn’t you hear the reference to cigarette smoking in it? Obviously, we’re talking about tobacco today.” [LAUGHTER]

Rebecca: One of the reasons why we invited you to talk to us today is about how you give students feedback. Can you talk about the kinds of assignments you give students and the kinds of feedback that you want to be able to give them?

Jessica: Yeah. In my class of 75, the small one, we get to know each other very well. But, in that small class, we actually write a paper… and this paper isn’t just a 15 to 20 page paper. They do it in sections, so the students never know in the beginning… and I actually never give them a page number… of the paper that they’re going to write… and it’s all about the social and behavioral aspects of a specific health topic. For example, some students write about maternal mortality… infant mortality… tobacco use… and they have to describe the public health issue, but also what behavioral,or what social parts of the puzzle, fit into this health issue. They’re writing this paper in small chunks. They’re turning in about a page every other week, and with that they get written feedback on some of their papers. The typical written feedback where you say “Oh, you know, you need to cite this. You need to add an apostrophe here” or “Hey, could you explain this further?” But what I also do is, twice during the semester, as they’re putting their papers together to build it into a larger document, I provide them with video feedback… and this video feedback is something new. I tend to make videos to describe things for friends, families… and I said “why not just make videos for my students?” They can see my emotion… my face… how tired I am after reading all 75 papers, and they can also see the excitement when I say “Oh my goodness, that’s such a good point. I’m so glad you made that.” They can also hear, in my voice, how I’m feeling towards their paper or what’s going on, and I can even show them “This is actually how you do a citation” because they can see my screen.

Rebecca: That sounds really great. I can imagine that modelling behaviors or modelling how you think through writing could be really useful for students.

Jessica: It seems to be effective.

Rebecca: Can you talk a little bit about how it works, what your process is, in terms of how you’re recording it?

Jessica: Sure. Students turn in their paper via Blackboard and when I go in to grade the papers, I pull it up and I also pull up a program called Panopto. Panopto is a screen capture software similar to Screencast-o-Matic and it allows me to take a screenshot or a screen grab of my computer screen, and also you see a little picture of me in the corner. I enable that just so students know that “Hey, I’m there.” In a class of 75, you may not get that personalized attention in class, but you are getting a video made directly by the professor with your paper.

After I pull up the paper, I start going through it. I usually scroll through it once or twice to point out and start thinking and distilling my thoughts about it, and then I go as if I was just reading the paper. I start going through and saying “Oh, you know, you need a transition sentence here” and highlighting it or highlighting an area where I say “I think you need another citation here” or “That’s a really great point, I’m really glad you added that. Could you also add some more?” and so this allows students to: 1. visually see their paper and any sort of modifications they need to make, but also to see that I’m actually reading their paper and giving them some hopefully quality feedback that they can help improve upon.

John: There’s a lot of research out there where people are more likely to misperceive a negative tone or read a negative tone into written text, and they’re much less likely to do that when they actually see facial expressions and so forth. Have students taken the feedback a bit more appropriately?

Jessica: I actually think that’s a good point because I assess this and one of my students comments really struck me. They said: “I like that I can watch you read my paper and see where I went wrong. I feel videos helped increase the trust with the student and the professor. Sometimes written feedback makes you feel attacked or that you feel the professor’s just being unfair and biased towards your writing.” So, I feel that this does help break down some of those walls, and they can see the emotions, but also realize I’m also using a rubric to grade. It helps them better understand the rubric and how I’m figuring out their score in a fair way.

John: So, do you grade the whole paper with the video feedback? How long are these videos?

Jessica: So, because they’ve turned their paper in in multiple chunks in my class, I usually know what I’m looking for in each of their papers. I remember their topics. I know their writing styles, and so my videos for some of the students who are very good writers only last maybe about one to two minutes. For those who may need more correction and more additional support, I’ve had videos up to 10 minutes long. But the average is about 3 to 5 minutes.

Rebecca: Do you pre-read and then record or are you doing the whole process being recorded?

Jessica: I slightly pre-read, just so I’m not caught too off-guard. But, sometimes some of the most real and genuine comments come from when you see something and you’re like “Wow, I can’t believe they actually picked that up from lecture! That was awesome.” That point really struck a chord with them and they put that into their paper.

Rebecca: I really like that what you’re describing is annotating their papers but doing it live. Not only are you providing the feedback, but you’re also providing a model for having a conversation with a piece of writing, which is probably how we want students to read… which i think is really cool.

Jessica: I would agree. I never thought I would be doing this. It mostly came out of the fact that I have pretty terrible handwriting and my spelling is not always the best. So, instead of sitting down and typing out comments, which I found took me actually a lot longer than video grading, I feel like this adds that connection aspect, models some behavior, and also give some information that they can use versus my chicken scratch.

John: How do you share the information back to the students?

Jessica: I’m able, with Panopto, to get a live link and that link can actually be emailed to the student directly through the program. The student gets an email in their inbox saying: “Hello, there’s a video that’s being shared from Dr. Kruger. Please click on this link to watch it.” I also embed the link into our Blackboard shell, so that they can go back and look at it at a later time.

John: That’s a very convenient way of doing it. It’s much easier than having to render the videos and then send them out, and that is one of the nice features of Panopto. We use it at Oswego as well, but I don’t know of anyone who’s using it right now for this purpose, but it sounds like a great idea.

Rebecca: You’ve already talked about some of the advantages and disadvantages, but can you suss out a couple more details related to that?

Jessica: Most definitely. Because this was new to me and actually it’s quite new to the literature. Video grading compared to written feedback and audio feedback actually hasn’t been studied that much, and if it has been studied it’s been done in fairly small classes… not as small as mine, even smaller classes, about 14…16 students… and so I wanted to actually compare the students perception of the written feedback that I give them within this class and the video feedback that they’re receiving. So, they received written feedback about eight times in the class. They received video feedback about twice because their paper was assessed about ten times through the semester… and so at the end of the class I gave them a survey and I was looking at the quality that they felt (if it was better than written, about the same as written feedback, or worse than written feedback). their ability to understand information, the helpfulness of the information they were given, the accessibility… so, were they able actually get the information through the link that I provided… and also the ease for them to make changes within their paper. Overall, almost all of the students felt that this was better than written or about the same as written feedback. For example, 75% of the students that responded to the survey said that the quality was better than written feedback, and a quote that supports this from a student is that they said “Video seems to give a better chance to explain what you want fixed faster to say then write all the comments. So, I noticed you tend to include more information…” which was a neat observation of the student, even though they probably got their paper back covered in purple pen and stickers. But, they still felt there was more information from that video.

Rebecca: I wonder if some of the information that they’re perceiving is the facial expressions and stuff, so it’s not actually the commentary but how to interpret the commentary.

Jessica: Most definitely, and actually I didn’t tell the student that that’s a little face in the corner. I didn’t want to point it out, but actually most of the students noticed it, and the most common comments I’m seeing with all this information is “This information is really clear, but it also makes me feel really connected to my instructor.” One student even says “University of Buffalo makes me feel small, but the one-on-one interaction is really appreciated and makes me feel more personal and more connected to the instructor.”

John: So, it sounds like it benefits you by giving you a little bit less work, perhaps, and the students. Are there any problems in terms of students getting the feedback? Have they voiced any concerns? or are they as likely to read the feedback as when you give it back to them on paper?

Jessica: I wish I could sit down with all of them and say “So, tell me the truth, did you actually go through this?” What I’ve found is actually, within the students that I surveyed, about 67 undergraduates out of the 75 completed the survey, and 85 percent of them had actually watched the video feedback, which i think is pretty good. I’ll take 85 percent any day. With the papers, they continually got them back. So, I’m not sure if they actually read them. I hope… because they needed to incorporate those changes in their final paper in order to improve their grades. But that’s one thing with paper we actually don’t know. With Panopto, I can see if they’ve actually clicked on the video to watch it. Some students actually watched it multiple times, which I found to be interesting. They went back to review before they turn their paper in again to make sure that they made all those changes.

It’s actually neat. When I sent out links I would see the views spike up and then when their papers were due again I would also see the views spike. [LAUGHTER]

Rebecca: That seems like a good trend to have seen, right? Did you have any other interesting findings?

Jessica: So, with this very exploratory research in this, with a larger group of students, I was wondering about the users making change. When I’m making changes when I get comments from a reviewer. they’re usually on paper, right? Reviewer 2, you probably wouldn’t want video feedback from them. But, I thought it might be more challenging for them, because they’re watching a video and watching their paper, versus having a piece of paper next to them making the changes, but 81% of the students said it was better than the written feedback. One student said “It was much easier to understand what exactly you wanted fixed. With written feedback you have to first understand their handwriting and then understand exactly what went wrong, which is often hard.” So, I think that the voice and the emotions and the pictures helped them synthesize that information faster and easier than maybe that written feedback. I did have another student said something surprising. Although they knew I was going to do this in class, I had a student say “I got this email link about a video. I didn’t know that that was real, so I didn’t click on it. I didn’t watch it at all.” [LAUGHTER]

Rebecca: Sounds like a good excuse.

Jessica: Yes, exactly.

Rebecca: But that does bring up some issues related to accessibility and access. So, what do you do for students who maybe video isn’t the best method for them? Maybe they need a transcript or they need captions or something? Do you have a different method that you use for those students? or how would you approach that, if a student needed something like that?

Jessica: I always allow students to meet in person and discuss their paper so if the video option… if they need transcripts or other accessibility option, Panopto does have a built-in feature that may or may not be enabled for people’s campuses. Our captioning will be enabled soon, but with that does come a barrier of accessibility. So, I always give students the option of meeting with me. You can also upload the video to YouTube and create your own transcripts, which also have some challenges…. and there is actually, in the offices of accessibility, the ability to send them a video and they can send you back transcript as needed. But, in this case, if a student needs any sort of accommodations, I’m happy to meet them where they are and figure out a different way for that student besides the video feedback.

Rebecca: I think it’s always just important that as we’re thinking about these new methods that we’re not losing track of the fact that electronic documents may or may not be accessible naturally unless we take some extra steps. So, I think it’s always good when we let students know upfront that like “Hey, we’re trying this thing out, but if you need something else, let me know.” So, I’m glad that you’re doing that, but also that you’re making people aware of some of the tools that are available as well. This is such a great technique.

You said you were working on a paper, right?

Jessica: Yes, that’s where I was pulling the stats up. I’m like “Okay, I gotta pull that up.” [LAUGHTER]

Rebecca: I look forward to reading that when that’s out.

Jessica: Yeah, I have to figure out what journal I’m gonna send it to, which is always a fun thing to figure out, right?

John: One thing that I think might be worth mentioning is that for people who are using Blackboard who have really bad handwriting, as I do myself, we used to have that Crocodoc option to mark up text. It’s probably more work than video feedback, but at least you could embed comments and notes and other things. Now that Blackboard has lost that and they’ve replaced it with a New Box View, providing comments and providing feedback in Blackboard is so much more difficult, cumbersome, and so much less flexible than it was even with earlier releases. I think video feedback is a really good way of doing it, and Panopto is a really nice tool because it’s all stored on the server, you don’t have to store their videos, you don’t have to somehow transmit them to the students, or give them links to things in your own cloud services. So, it just seems like a really good approach.

Jessica: I think there’s a lot of utility for this for people who are teaching online. That’s how you can make that connection with the students. They can see who you are, if you’re comfortable with that, and also get to know them a little bit. I have colleagues who use tools such as Flipgrid, and one of their first assignments is: “Show me where you study” to kind of get to know each other. But, this is getting to know each other on an academic level, and knowing that I’m just not some person sitting behind a desk with a pen marking up your paper to bring you down… I’m here to help you learn and to help you grow as a writer and a future public health professional.

John: I used Voicethread in my online class last semester and it provided a similar experience. It got to the point where, and students commented on this too… some discussions were done in Voicethread and others were done in text… and when I was reading and some of the students noted that when they were reading text comments and text responses from students they could then hear the voice of the students. They could match the people to voices and it gave it a much deeper sense of connection then I had experienced before… because I had just used primarily text discussion forums.

Rebecca: I also want to note… 75 students in doing a writing assignment… like wow… that’s crazy. [LAUGHTER]

Jessica: Yeah. I think it’s important to help meet our learning objective for the course overall… and some would say I’m a glutton for punishment. But the students actually don’t complain about the paper as much as they complain to me about other things. Because they really don’t know that it’s going to be this long paper and grading it in these digestible chunks is actually much easier for me and the students. So, don’t tell my students next semester, but they’re still going to have to write the paper… and I still not to a page count, but the average page count for last semester’s class was just 15 to 20 pages at the end.

John: That’s a lot of grading.

Rebecca: It’s pretty incredible. How long does it take you to do each chunk? I mean you must have a down to a science because you’ve been doing it for a while.

Jessica: With the written feedback it takes me a few minutes per paper because they have a pretty solid outline that they follow and students have similar topics and I encourage them… I’m like “Work with a friend if you’re both writing about tobacco in Pacific population your background is going to be similar. If you both have the same source, be sure that you’re not plagiarizing.” But, you can work together and still have very separate papers… and so part of it becomes very repetitive at the beginning of the paper discussing a background on a public health topic… which is pretty straightforward, but where they get creative is actually where they get to health design and intervention that they think will work to help solve their public health problem.

Rebecca: At least it sounds like they get interesting.

John: It sounds like you scaffold it very nicely. How many times do you provide them with feedback over the course of the semester?

Jessica: About 10 times. Next semester, I’m going to do it a little bit less because it’s a lot of work on my part, but the smaller the chunks to grade, the faster it is to grade them… and the sooner I can realize that they might not understand something then we can cover that in more depth during the class. So, I use this project as a way to help them improve writing, but also it’s a nice check of “Oh, they actually don’t understand that concept so well” or “They’re applying it in a way that really isn’t the best, so let’s go back… let’s talk a little bit more about it and we can all be on the same page…” and I really, really like the way that it’s broken down and I don’t think I would ever wait til the end of the semester for one giant paper. Ever. [LAUGHTER] Because it causes a lot of anxiety for the students and it takes a long time to read such a long paper if you haven’t been working on it in chunks. I think my favorite thing that I hear from students is “You know, I never thought I would write like this” or “I didn’t like the idea that we had to turn in small pieces of paper but, you know what? I’m done with your paper in my class and I was procrastinating all the other papers. So, I’ve learned a new technique in writing and reducing procrastination.”

Rebecca: That must make it so that is a lot better to read at the end too.

Jessica: Oh, most definitely. If they make minor mistakes throughout it, they can fix it for when they turn it in for more credit, so that they’re not losing out on points.

Rebecca: So, we generally wrap up by asking what’s next? So, what’s next for you, Jessica?

Jessica: So, what’s next is I get to have a fun summer but coming back to the school year, I think I’m going to be writing a textbook with my students. I’m very much into the ope educational resource movement and so very passionate about it. Public health is a little bit behind other disciplines in adopting open educational resources… and I think one way to get students excited about this, but possibly other faculty, is to write a textbook… and like all of my classes… they’re small. [LAUGHTER] So, I’m going to attempt to do this with 75 students next semester. I’m either crazy, delusional, or ahead of the curve. I’ll let you know, hopefully on another podcast.

Rebecca: Sounds great. Sounds like it’s quite the adventure that you have planned for yourself for the fall.

Jessica: Life is always an adventure. [LAUGHTER]

I’ll let you guys in on a secret. I’m going to take a hundred students on a field trip this next semester to do some experiential learning… which will be really fun… and also terrifying to take that many students on a field trip. but I think experiential learning is so important in any academic field… and so, I’m this huge advocate and always trying to integrate it in my classes. One thing that I do is I’m highly involved in student-run free medical clinics and have been my whole career. As a student, I had to start my own medical clinics and now I want you just to suffer and do it like that. [LAUGHTER] I want them to have the same opportunities that I had and learn about the different disciplines and working together and helping out the community overall. So, each week I take undergraduate students with me to a free medical clinic and their job is to screen and advocate for patients and it’s so great to see how passionate the students are about helping these folks that they’ve never met… and also how invested they can get. The other day, when we went to the clinic, one patient needed eyeglasses and we actually didn’t know of any free places to get eye exams… and so the student took the initiative… got on their phone… called probably 10 eye exam places and then made it his mission to actually create us a document and call corporate offices to see if we could get eye exams for these patients that are in need. So, it really allows them to take charge… take off the training wheels… and become an advocate and use those public health muscles for good.

Rebecca: Sounds like a lot of rewarding days.

Jessica: Very much so.

John: That sounds like a lot of busy and long days as well. [LAUGHTER]

Jessica: I think the most common question I get is “Do you sleep?” and I do… eight hours a night. Sleep is very important for overall health. [LAUGHTER]

John: …and, in your field, that’s something especially to focus on.

Rebecca: Well, thanks so much for your time, Jessica. It’s been really interesting to hear what you’re up to… and I think you’ve offered a lot of fruit for thought for most of us.

John: Yes, thank you very much.

Jessica: Thanks so much. Happy to be here.

[MUSIC]
John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts, and other materials on teaforteaching.com. Theme music by Michael Gary Brewer. Editing assistance from Nicky Radford.

38. Reflective practice

Now that we have been on summer vacation for a while, we thought it would be useful to take a break from our usual interview format to reflect on the previous semester and our plans for the fall. We also provide some recommendations on summer reading related to professional development.

Show Notes

  • Sue, D. W. (2016). Race talk and the conspiracy of silence: Understanding and facilitating difficult dialogues on race. John Wiley & Sons.
  • Guffey, E. (2017). Designing Disability: Symbols, Space, and Society. Bloomsbury Publishing.
  • Evans, N. J., Broido, E. M., Brown, K. R., & Wilke, A. K. (2017). Disability in higher education: A social justice approach. John Wiley & Sons.
  • Hogan, Lara (2016). Demystifying Public Speaking. A Book Apart (https://abookapart.com/products/demystifying-public-speaking)
  • Hoffman, Kevin H. (2018). Meeting Design: For Managers, Makers and Everyone.  Rosenfeld Media.
  • Openpedagogy.org
  • Schwartz, D. L., Tsang, J. M., & Blair, K. P. (2016). The ABCs of how we learn: 26 scientifically proven approaches, how they work, and when to use them. WW Norton & Company.
  • Cavanagh, S. R. (2016). The Spark of Learning: Energizing the College Classroom with the Science of Emotion. West Virginia University Press.
  • McGuire, S. Y. (2015). Teach students how to learn: strategies you can incorporate into any course to improve student metacognition, study skills, and motivation. Stylus Publishing, LLC.
  • Parkes, J., & Zimmaro, D. (2016). Learning and assessing with multiple-choice questions in college classrooms. Routledge.
  • Lewis, M. (2016). The undoing project: A friendship that changed our minds. WW Norton & Company.The Undoing Project – Michael Lewis
  • Tea for Teaching podcast: 15. Civic Engagement – a discussion with Allison Rank about the Vote Oswego project.
  • DeRosa, Robin (2017). “OER Bigger than Affordability” Inside Higher Ed. November 1.
  • Tea for Teaching podcast: 30. Adaptive Learning
  • Videoscribe
  • Flipgrid
  • Miller, M. D. (2014). Minds online: Teaching effectively with technology. Harvard University Press.
  • Learning How to Learn MOOC
  • Oakley, B. A. (2014). A mind for numbers: How to excel at math and science (even if you flunked algebra). TarcherPerigree.
  • Oakley, B. (2017). Mindshift: Break through obstacles to learning and discover your hidden potential. Penguin.
  • Oakley, B. (2018). Learning How to Learn: How to Succeed in School without Spending all your Time Studying; a Guide for Kids and Teens. Penguin.
  • Brown, P. C., Roediger III, H. L., & McDaniel, M. A. (2014). Make it stick. Harvard University Press.
  • Dweck, C. S. (2008). Mindset: The new psychology of success. Random House Digital, Inc..
  • Lang, J. M. (2016). Small teaching: Everyday lessons from the science of learning. John Wiley & Sons.
  • Teaching in Higher Ed – Bonni Stachoviak
  • Teach Better – Doug McKee and Edward O’Neill
  • Email addresses: john.kane@oswego.edu and rebecca.mushtare@oswego.edu

John: Now that we have been on summer vacation for a while, we thought it would be useful to take a break from our usual interview format to reflect on the previous semester and our plans for the fall.

[Music]

John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer.

Rebecca: Together we run the Center for Excellence in Learning and Teaching at the State University of New York at Oswego.

[Music]

John: Today our teas are:

Rebecca: …a mix of seven different kinds of tea, and it’s not really describable at this point.

John: After I’ve had many different types of tea today, I have Twinings’ Wild Berries herbal tea.

Rebecca: Finally dropping the caffeine after a long day?

John: …after many teas earlier in the day, yes.

Rebecca: So, I start my reflective practice while grading during finals week and for me it’s a really effective and productive procrastination technique. As I’m reading assignments or looking at projects and making notes about things that clearly did not work or “Wow, I really should cover these skills better” or “This really worked…” and I have a running dialogue with myself while I’m grading them and I use that for planning for the fall. What are your practices like, John?

John: I’d like to do that a bit during grading week but during grading week I’m generally busy working on the workshop schedule for our workshops here…

Rebecca: What?

John: … and also working on plans for various presentations at the SUNY Conference on Instructional Technology and so forth… and then getting ready for my trip down to North Carolina for the summer. So, I try to do it as I’m going during the semester so that I keep in my blackboard folder for each course a hidden folder where I list any problems… and I’ll do that for the course overall, as well as within individual modules. That way, when I go to refresh the course in the future I’ll have a list of things in general I want to do differently as well as specific recommendations in specific components of the course.

Rebecca: Have you ever accidentally made one of those hidden files not hidden?

John: I have not, no. [LAUGHTER]. I’m much more likely to leave something hidden that the students have as an assignment, but they’re usually pretty good at reminding me of that as we go through.

Rebecca: I think my greatest fear of having notes like that would be that I would make them really public and then probably have some sort of snarky comment in my hidden files. [LAUGHTER]

John: So, we thought maybe we talked a little bit about our lists of plans and then make some general recommendations of things that we found useful. So, Rebecca would you like to go first?

John: Sure, I think both of us have a fairly aggressive reading reading dream list. I don’t know how much either of us will get through that list, but my list includes Race Talk and [the] Conspiracy of Silence by Derald Wing Sue… which jDerald Wing Sue’s coming to our campus in the fall to give a talk based on this book… and we’re gonna have a reading group again. So, I want to make sure I’m on top of that.

John: That’s also on my list. I started reading it earlier, but I got buried in the semester, so it’s on the top of my summer reading list.

Rebecca: Yeah, I read the first chapter but then that’s as far as I got. I’m also planning to read… I started reading but I didn’t have time to finish a book called Designing Disability: Symbols, Space, and Society by Elizabeth Guthrie. It’s a really interesting book about the history of the wheelchair symbol. So, it’s related to design, obviously, which is my area of teaching… but also my interest in accessibility, which I’ve been working on a lot on campus. Related to that, I also am planning to read Disability in Higher Education: a Social Justice Approach by Nancy Evans. I started reading that during this semester and read a few chapters here and there but didn’t get all the way through. It’s a pretty hefty read. So, I’m hoping to get through a lot of that this summer… and then I have two other books that are not so much teaching related but come out of the design field. One of them is Demystifying Public Speaking, by Laura Hogen, which is from a series called A Book Apart… it’s made for designers, so I’m hoping to read that book and pull out some nuggets that might be helpful for students who get a little nervous about public speaking… or see whether or not it’s a good recommendation for our advanced students in our program… and then the other one that comes from a designer is Meeting Design for Managers, Makers, and Everyone by Kevin H. Hoffman. I’ve seen Kevin speak and have had some conversations with him in the past about designing meetings, so that meetings are actually productive and useful rather than unproductive and something that could maybe have happened in an email. So, I’m looking forward to reading a fuller version of his process. What are you hoping to read, John?

John: Well, several these I’ve already started again but haven’t gotten too far but they’re enough so that they’re on my Kindle or I have the books very handy… and I plan to read them as soon as I can. One is The ABCs of How We Learn by Daniel Schwartz. I actually made it, I believe, through letter L before I had to put it down to get caught up on some other things.

Rebecca: Yeah, I remember getting some updates in the various letters and it did kind of fizzle out.

John: So, I will finish that fairly soon, I believe. The Spark of Learning is a book I’ve heard wonderful things about from Sarah Rose Cavanagh. I’m hoping to read that this summer. It’s also on my Kindle app. The Teach Students How to Learn book by Saundra Yancy McGuire and Thomas Angelo is a really good book that talks about ways of improving student metacognition. Again, I’ve read a little bit of that just to see that it is something I really want to continue with. Another thing I’d like to look at, since I teach large classes where I use a lot of multiple-choice questions, is a book that I heard about on a couple of other podcasts on teaching and learning… in particular, the Teaching in Higher Ed podcast, which is Learning and Assessing with Multiple-Choice Questions in College Classrooms by Jay Parkes and Dawn Zimmaro. That’s something I haven’t started yet, but I do have a copy of that and I’m looking forward to reading it. Another book that somewhat on the border between teaching and learning and my work in economics is The Undoing Project by Michael Lewis. It’s a book on the early development of behavioral economics by Kahneman and Tversky, and the reason why it’s on the border of economics and teaching is that behavioral economics explains why people don’t always behave as rational agents… and certainly that’s important in trying to understand how people work from an economics perspective… but when we’re dealing with students and faculty we observe that people don’t always behave, perhaps,in an optimal fashion. We don’t see people engaging in activities that are in their long-run self-interest, and they often will prefer short-run benefits over long term benefits, even though they know they’d be better off doing their work a bit earlier and so forth. So, it overlaps between those two interests. I’m looking forward to that I guess that’s it for my books.
So, what are your plans for redeveloping or redesigning some of your courses?

Rebecca: Well, I have a new class that I’ll be offering in the fall that’s related to some other special topics I’ve taught before on experience design… and in that class we’re gonna do two community projects: one is called “recollections storytelling through mementos“ which is the design of an interactive exhibit that will travel to multiple adult care facilities in central New York. It’s the second exhibition in a series. The last one we did was a couple of years ago… and so the design and development of that will happen partially through the summer and then in my class in the fall… and then the exhibit will go up and travel next year in 2019… and then the other project that we’re gonna work on is our very famous [LAUGHTER] regular guest Allison Rank, who’s talked about her project Vote Oswego. My students will be working on that project as well, doing some design work with her class. We scheduled our two classes so that they would be at the same time slot, so that they could collaborate a little bit easier this time. so I’m looking forward to working with Allison a little bit this summer to make some specific plans for that for the Fall. So, I’m doing that and then revisiting my web design courses like I do every year: a) the content generally changes because standards and things and web change but I’m also… I had my little list, as I was grading, of things that I want to make sure that I’m doing and some of that means integrating more reflective practice opportunities I think it’s really important and I always plan on doing that and then somehow it gets cut. So, I decided I really need to just actively decide to cut something else out, so that there is actually that room and that’s not what gets cut in the future.

I’m also working on some new accessibility modules and I’m also really thinking of… I’ve been doing a lot of quizzes based on our reading groups and things that we’ve been talking about for retrieval practice… but I’m really thinking about switching to trying some in-class polls even though my class is relatively small and mixing in some practical exercises and I was doing both of those kinds of things in the quizzes and I think spreading those out a little bit will actually help with engagement, and also make it so it doesn’t take up as much class time.

John: In terms of the use of polling in small classes… for the last five or six years now I’ve been using polling in classes that I teach at Duke where generally there are between sixteen and twenty students, and it works just as well in small classes as it does in large ones. In some ways it works a little bit better.

Rebecca: Yeah, I can imagine that and I know that you’ve talked about that in the past, so you’re wearing on me. [LAUGHTER]

John: It’s a good practice.

Rebecca: Yeah, how about you?

John: Well, I’ve got a number of things planned. One is, I’ve been wanting to adopt an OER for a long time, but I’ve been somewhat tied to the adaptive learning tools and so forth provided by publishers, as well as the array of materials they provide… but, I want to explore some OER options for my large introductory class.

Rebecca: For those that aren’t familiar, what’s an OER.

John: Open educational resources… basically things that are released under Creative Commons licenses… and there’s two major advantages of that: one is that it would be free for students… students would also have access from the first day of class, and we’ll be talking about that more in future episodes… and another thing I’d like to do more is explore some alternatives to publisher provided adaptive learning tools so that it might be possible to find some ways of integrating OER with it, or to investigate ways in which OER materials can be used with adaptive learning systems that can work in classes where you want to have enough variety in the question so students can’t just look them up on the internet…

Rebecca: …and if you’re a little more interested in OER and the kind of big impact that that can have on students, you may want to check out Robin Derosa’s article in Higher Ed “OER Bigger than Affordability.” …and then we also have a previous episode that’s about adaptive learning that people might want to check out if they’re curious about that.

John: I believe was episode 30. Another thing I’d like to do, along the same lines, is I had written an econometrics text that I’ve been using in class for a while. I’d like to rewrite that as an OER text, and one of the things I need to do is update some of the old videos I’ve created. Last winter, when I was at the OLC conference in Orlando (at Disney World) I saw a presentation on Videoscribe and I had seen some videos created by that and it just looked really really cool and so I purchased a subscription to that and now I actually have to actually learn how to use it… and it does involve a bit of work… and there’s a bit of start-up costs in that, but it’s a very powerful tool and it looks like a really good way of presenting technical material.

I’d also like to explore a little bit of Flipgrid just because i’ve used voicethread now and I keep hearing really good things about Flipgrid, so I’d like to look at that and compare the benefits of the two systems.

Rebecca: What’s a Flipgrid?

John: Flipgrid is very much like Voicethread except the videos are provided in a grid. In many ways, it’s very similar to Voicethread except your class shows up as an array on the screen. You can click on any of the boxes for the students and hear or see their responses.

Rebecca: So, it sounds like the interfaces may be the big benefit there.

John: I believe so. I need to explore it more. It’s something I’ve been hearing a lot about from a lot of people who do some really good work, so I’d like to see how it compares.

Rebecca: You know all your talk of OERs and open education resources reminded me that one of the key things I have on my to-do list is to explore all the available resources that are available on openpedagogy.org. After hearing Robin DeRosa talk about it at CIT, the conference that John and I were at in late May, I got really excited about some of her teaching techniques and I just really want to see what else is out there and what’s available. So, who knows, it might really overhaul something.

John: I was at the same talk and we were both so impressed by it we went down and we talked to Robin at the end and we’ve invited her to come back to Oswego in the fall to give a presentation here, and there’s a good chance that she will appear as a guest on a future episode of the podcast. So, there’s also some things we’d like to recommend to others: books and tools that we found really useful. So, would you like to start?

Rebecca: Alright, so most of our recommendations are publications that have highly influenced our show. So one of those is Minds Online by Michelle Miller, a great cognitive psychologist. The book is about being online, but all the things she talks about works in in-person classes too, so I highly recommend that book.

John: Michelle Miller, after I had read her book, so impressed me that I invited her to come up to campus to give a workshop here… and people were so impressed by that that we created our reading group series here. Our first one was Michelle Miller’s Minds Online and participants were so enthused about that they insisted that we bring her back again at the end of the reading group and she was a wonderful speaker as well as a very good author.

Rebecca: Yeah, and a great facilitator too. We also want to recommend Barbara Oakley’s Learning How to Learn MOOC. It’s a great way to learn the basic cognitive science behind the evidence-based practices. So, if you’re not familiar, that’s a great way to follow along and get involved and her videos are fantastic.

John: It’s also the most popular MOOC in the world…

Rebecca: …and it’s the biggest one too, right?

John: and it’s the biggest one and she’s got hundreds of thousands of students taking it. It’s a four-week experience and I encourage all my students to take it.

Rebecca: …and if you’ve never done a MOOC, what a great experience to take one of the best MOOCs in the world.

John: It also provides very good examples of effective practice for online teaching that are very scalable. So, there’s a lot of good reasons to do it.

Rebecca: She also has some other great books including: A Mind for Numbers, Mind Shift, and Learning How to Learn: How to Succeed in School without Spending all your Time Studying; a Guide for Kids and Teens. That last one is a new one that’s directed specifically at middle school and high school students.

John: Another book, I think, that we’d both strongly recommend is Make it Stick. We used that as our second reading group here at Oswego a couple years ago, and Peter Brown came up and presented on that. but it’s by Brown, Roediger, and McDaniel. Peter Brown is a novelist and Roediger and McDaniel have done a tremendous amount of work in studying how people learn.

Rebecca: We can’t go without mentioning Carol Dweck’s Mindset book as well. We often see who we might traditionally think of as being quote unquote good students, “A” students maybe who hit something in college where they realize that they have to struggle a little bit and they don’t know what to do, because everything’s always come easily to them… but they struggle because they don’t have a growth mindset. So, this is a great way to learn more about the differences between fixed and growth mindsets and maybe put some strategies in place to help all of our students move more towards a growth mindset in the courses we teach.

John: The next thing we recommend is Jim Lang’s Small Teaching. it covers much of the same material as Minds Online and Make it Stick but it does it in a somewhat different way. It focuses on small techniques that you can change in your classroom that pay off very substantially. So, for people who don’t want to substantially revise their courses, it’s a very effective way of making small modifications… activities that take five to ten minutes in a class… that have a very large impact without requiring a dramatic overhaul or restructuring of your course.

Rebecca: Yeah, and the faculty here have responded very well to this book and have made a lot of small changes to their classes in the last year and had big success.

John: Another thing we’d like to mention are some podcasts that we listen to that have some really good coverage of topics related to higher education. The first one is Teaching in Higher Ed by Bonnie Stachoviak. The other one we want to recommend is Teach Better by Doug McKee and Edward O’Neill and you might remember Doug McKee from a previous episode.

Rebecca: So, we usually conclude by asking what’s next, but if you really want to know you could just listen to this episode again. We made a lot of references during this episode to a lot of great material and I can’t imagine that you wrote it all down, especially if you’re driving in your car, right? So, remember to check the show notes will have specific links and details so that you can find all these resources so that you can also enjoy some of these during your summer.

John: If any of you have any recommendations for topics for the show, please write to either of us. Our email addresses will be in the show notes.

Rebecca: We also wanted to take a couple minutes and just reflect on the podcast itself. We really appreciate the community of listeners that we’ve gained. We never expected this to even go on this long. It was a little experiment that we had that we wanted to try out in the fall and now we’re on Episode… oh, I don’t know what episode we’ll be on.

John: We’ve been really impressed by how many listeners we’ve reached across the U.S. and throughout the world. We were expecting we’d mostly get people listening from our institution and perhaps some of our colleagues in other places. So, we very much appreciate all the support you shown.

Rebecca: …and please let us know if there’s other things that we can cover that you’re really interested in or really need some professional development in.

John: We hope you’re enjoying your summer vacation. Enjoy the rest of your summer!

[MUSIC]

John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts, and other materials on teaforteaching.com. Theme music by Michael Gary Brewer. Editing assistance from Nicky Radford.