357. Inclusive Socratic Teaching

Socratic teaching is a primary pedagogical technique in American law school education. In this episode, Jamie Abrams joins us to discuss barriers this method can impose and strategies for a more inclusive approach to Socratic teaching.

Jamie is a Professor of Law and the Director of the Legal Rhetoric Program at the American University Washington College of Law.  She has published numerous books, chapters, and articles, including several on legal education pedagogy. Jamie is the recipient of teaching awards from Blackboard, the University of Louisville, and the American University Washington College of Law. She also co-founded the Brandeis Human Rights Advocacy Program at the University of Louisville Brandeis School of Law which works to advance the human rights of immigrants, refugees, and noncitizens.

Show Notes

Transcript

John: Socratic teaching is a primary pedagogical technique in American law school education. In this episode, we discuss barriers this method can impose and strategies for a more inclusive approach to Socratic teaching.

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John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

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Rebecca: Our guest today is Jamie Abrams. Jamie is a Professor of Law and the Director of the Legal Rhetoric Program at the American University Washington College of Law. She has published numerous books, chapters, and articles, including several on legal education pedagogy. Jamie is the recipient of teaching awards from Blackboard, the University of Louisville, and the American University Washington College of Law. She also co-founded the Brandeis Human Rights Advocacy Program at the University of Louisville Brandeis School of Law which works to advance the human rights of immigrants, refugees, and noncitizens. Welcome, Jamie.

Jamie: Hello.

John: Our teas today are:… Jamie, are you drinking any tea?

Jamie: I am. I have a very simple green tea, but it’s in a special mug that one of my research assistants gave me that has a picture of the cover of a book I wrote and my research assistant worked on. So my tea is pretty basic, but my mug is pretty special.

John: And it’s on theme, because we will be talking about that book very shortly,

Rebecca: I have Scottish afternoon tea, despite the fact that we’re recording this in the morning. [LAUGHTER]

John: And I have Lady Grey tea today.

Rebecca: That’s a good choice, John. We invited you here today, Jamie, to talk about your most recent book, the one that’s on the mug, Inclusive Socratic Teaching: Why Law Schools Need It and How to Achieve It. Socratic teaching has long been a hallmark of legal education. Why has there been such a high level of curricular conformity in legal education?

Jamie: Yeah, it’s really kind of shocking, right? If we think for a second about what lawyers do. We hire lawyers to be innovators, problem solvers, creative thinkers, storytellers. So the idea that we educate in such a lockstep way is really kind of befuddling to me. You would think that schools, especially in a competitive market packed in fighting for these students, would find ways to differentiate. So I think personally, the US News and the larger than life role that the rankings processes have played over the years is one piece of the story. I also think it’s a lot of mimicry. So I became a law professor, and I started teaching how my law professors taught me, who were teaching how their law professors taught them. And also, I think there’s very little incentive to innovate. You have to sort of cross a certain threshold and be a quality and strong teacher, but at the end of the day, most of the incentives in academia generally, are skewed toward publication and other things, and there’s not a lot of incentive within our institutions. There’s no one to tell that you’ve innovated. There’s no one celebrating it or putting it on the website, but they’ll put your book on the website, and they’ll put your publications on the website. But I do think it’s ironic that the Socratic method was innovative at one point, that it was revolutionary to legal education, and now 100 years later, I’m not sure we can call it revolutionary anymore.

John: What is some of the harm done by this focus on Socratic teaching?

Jamie: Yeah.So first, let me just define Socratic teaching, just to make sure. So folks might define it different ways, but it’s typically a large lecture hall full of students, one professor situated at the front, and that Professor holds all of the power and engages in sort of serial Q and A with one student, than another, than another. So it might last the whole class with one student, some professors might do cold calls, where everyone in the room is sitting there scared, waiting to be on call, or others might take volunteers. And so this method of teaching is very distinct to legal education, and it has wielded the exact same criticisms, frankly, for 50 years, criticism that it marginalizes some voices and magnifies others. If you think about a classroom design, that’s literally true, like certain voices just carry dominantly on those microphones in our classrooms, others are harder to pick up, harder to hear. There are quantitative studies going all the way back to the 90s that male students, and white male students particularly, are much more comfortable engaging in this sort of intellectual sparring with the professor and other students might find that culturally dissonant to the way they would engage with the professor. It can be very abstract, sort of talking in the air about what the law is, which can cause students to sort of leave their identities at the door. We sort of pretend that the law is neutral, and while people in the room have been harmed by some of the legal rules that we’re teaching, and we don’t often acknowledge that, or we leave those students to raise the critiques directly. So those are some of the most concrete harms. But the other thing I would just briefly mention, those are the harms that I think are sourced to the Socratic method of teaching, this abstract perspectivelessness, sort of marginalizing hierarchy. But the thing that I’ve wrestled with in my work is: what are we protecting here? Are the rest of the students just thriving and loving this method of teaching? And that’s where I think it’s important to note that we have a real wellness crisis, in general, in legal education and the practice of law, with one in 10 students reporting self harm, one in six students with clinically diagnosed depression, one in four students with alcohol dependence. And so I sort of look at that data and like, “What are we protecting here? Why are we so afraid to innovate or try something new?”

Rebecca: Law school student bodies have also become more diverse. Has legal education evolved to support these more diverse student populations? It’s sounding like it’s not.

Jamie: It really is not, or the way that I describe it is we’re innovating around the curricular core. So it’s like we’ve bought a house and we’re doing beautiful renovations to closets and third floors and guest rooms, but we’re leaving the kitchen and the living room, where people spend the bulk of their time, untouched, and so we have beautifully more diverse student bodies, faculties, and our communities. But honestly, most of the reforms that have happened along with the diversification of who’s studying law have been more structural and less curricular. So we’ve popped up all of these support mechanisms, mentoring programs, pipeline programs, scholarships, affinity organizations, academic success programming, named chairs and all of these things are helpful. They provide structural support, but again, those are really incremental supports that risk giving the message to students that students are the problem, not the pedagogy. It’s saying, “Well, if any students are not thriving in this pedagogy, we’ll hire all these people to help support you through it,” instead of maybe reflecting that maybe the pedagogy isn’t working for everybody. So those kinds of support systems are helpful, but they’re sort of more harm reduction than transformation, and so our curriculums have not changed dramatically, other than seminars and ad hoc things like that.

John: Going back to the pedagogy a bit, one of the things that has been emphasized quite a bit in terms of inclusive teaching more broadly, is the importance of low-stakes formative assessments. But it sounds as if that has not been the norm in at least the core curriculum in law schools. Could you talk a little bit about how assessment takes place and what type of feedback students get in their core courses?

Jamie: Yeah, and one of the reasons I’m so excited to be on your podcast is legal education is so far behind other fields in pedagogical transformations. And so just about 10 years ago, we moved to outcomes-based assessment, frankly, pretty begrudgingly and reluctantly, but the accreditation bodies moved us in that direction, and most folks did it kind of superficially. We’ve added some learning outcomes to our course, and that was about it. So a typical law school course marches through 14 weeks of these sort of high anxiety, intellectual sparring with your professor, and then it historically culminated in a one time only three- or four-hour exam where you sit and that’s it, and you may not ever get that exam back. You’ll get your grade, you will move on, and from that professor, you’re unlikely to be able to get too much feedback, maybe a sample answer, or maybe a little bit of a summary of what your professor was looking for. But along the way, this outcomes-based education comes along, and frankly, most law faculty adapted very simply by just moving that summative exam that was so stressful and opaque and anxiety producing from the end and then plopped a midterm in October or March that does the exact same thing. It’s just as opaque, it’s just as stressful, it’s just worth less. But we’ve not really adapted in very thoughtful ways to do more no-stakes, low-stakes assessment, or to really help students see an arc, like a course of development of how the Socratic method fits into any of this. Is this a form of assessment, or is it just a method of teaching? I don’t think we’re clear for ourselves what the heck we’re doing with this method of teaching.

Rebecca: So as you brought in more diverse students, and the pedagogy hasn’t changed, and you have these supports here,[LAUGHTER] and that you’ve talked about some things kind of changing along the margins. Has the curriculum changed around the margins? Is that where some of the change has happened?

Jamie: So there’s a lot more dynamic programming. We have many more seminars and interesting named chairs and folks in our institutions who are institutional experts. But that being said, like a typical course in contracts or tort law or civil procedure still looks pretty much the same. The book I use, for example, is on it’s like 15th edition. It’s been around for 80 something years, and so how has it adapted? It shoves some more notes in to offer some more diverse perspectives, maybe eliminating some of the masculinized language or the racialized language in a practice problem or a hypothetical students are wrestling with. So I would say that, generally speaking, our teaching has become less problematic. But that’s not the same as becoming inclusive or excellent.

John: And in your book, you also talk a little bit of how the curriculum reflects the dominant culture, which doesn’t bring in a lot of voices, just by the nature of the curriculum with existing case law. What perhaps should be done to bring in more voices so that the curriculum better connects to the more diverse student body?

Jamie: Yeah. So I think reimagining a Socratic classroom around clients, around skills, and around communities could go a long way. So the one thing that Socratic classrooms offer that is beneficial is repetition, which is very helpful for students learning a new skill. And every class, every time they walk in, they’re going to start with one case, then a second case, then a third case, and they’re going to do that in all of their classes. So there actually is a lot of repetition happening. So what if instead we transformed that repetition into beginning with a client who called a lawyer. Why did they call a lawyer? What did they want? What had happened to that person? What did the law say when the lawyer first researched the law and did that answer the client’s problem, or did it not? And in most of our cases, it didn’t, and so they had to go to court. So there’s just so much more we could do to pull the exact same materials, the exact same law that we’re studying, and pull it down into communities. Like, how is this actually affecting people? And if you think about it, we’re packing classrooms. I have 88 people in my class that starts next week. There’s so many perspectives in that class. There’s going to be international students, students from rural America, from urban America, students from every geography in the country, like there’s so many great moments to just hear from that. But so this serial, I’m going to talk to student one, then student two, then student three, we’re missing all of the great opportunity to bring in. So there’s this famous movie, The Paper Chase. And in this movie, the professor is a legendary Socratic professor, and he says, “You came to me with a brain full of mush, and then I’m going to turn you into a lawyer.” And I think that that mentality, certainly less toxic today, but there’s still this idea that we need to eliminate, eradicate, this idea that our students come with a, quote, “brain full of mush,” and every year we have a room of 88 people from all over who’ve lived different experiences, who are going to read this exact same material and think about it differently, and our classrooms could be so much more engaging and different every semester, and more student centered if we start to embrace that instead of sticking with this serial case participation.

John: And I do have to say, as I was reading your book, I kept seeing John Houseman, both in the movie [LAUGHTER] and in the TV series. A brilliant actor.

Jamie: I think he won an Oscar for it,

John: I believe so, yeah.

Jamie: I have mad respect for anyone role playing a law professor who could win an Oscar. That’s impressive.

John: But I think that series did reflect some of the stress and anxiety that that method of teaching created for the students.

Jamie: Absolutely, there’s this famous scene. I can’t remember where it falls in the movie, but a group of these all white male students get a hotel room, and they lock themselves in, and they take the TV out, and they’re just spiraling into madness as they’re studying for the exam, and they’re talking about murder on the inside, such that the housekeeping staff ultimately gets suspicious of what’s going on in there. But it depicts everything of the toxicity. It certainly doesn’t look nothing like that anymore. But that the same idea of just this brain full of mush and then this frenzied push to an all in exam is certainly still there.

Rebecca: I think, whether you’re in a traditional kind of law faculty or in a different kind of department that still embraces traditional practices, no matter your discipline, introducing more inclusive practices can be daunting, can be hard. What do you see as some of the first steps to make some change? Is it something that you do as an individual? Is it something that you start to do and try to make a departmental change? How did the seeds of change happen, do you think?

Jamie: Yeah, one of the things that I think is a first problem to be addressed is we actually don’t have a community of teachers who teach in this way. And that’s actually kind of surprising. At least in legal education, there are robust communities of folks who teach legal writing, for example, that’s one of my areas of expertise. And we have conferences, we have newsletters, we have our own journals about pedagogy. We have idea banks, we have listservs where we share ideas. And that happens in clinical education. And so here, this is sort of like a rogue industry of Socratic teachers, sort of working as independent contractors, doing their own thing. You walk into a law clinic, whether it’s serving veterans in a private school, in a rural setting, or whether it’s doing housing cases in Manhattan, there’s a certain pedagogy and there’s a certain set of values that drive the work that these clinical classrooms are engaging in. And so I think one huge part of this is we need to build some community for those folks. There are 1000s of law professors, and more than that. My daughter is in AP gov and did a Socratic seminar as part of her coursework as well. And we’re exporting it around the world. A lot of law schools are trying to design themselves in an American tradition. And so I think one huge step is community building and figuring out how we can share ideas and have a sense of identity among Socratic teachers. So I think that’s a big part. Second, I think we also have a huge problem in academia generally, where we bifurcate staff and faculty roles, and so we have staff in our institutions who are working daily with students struggling through our classes, struggling through the bar, struggling through job placement, and then we have faculty just marching on doing their thing, and there’s very little information sharing about what kind of shared experiences, because it can depersonalize it. It’s not my classroom that’s a problem. But if we could hear our students in general are struggling with cold calling, with too much reading, with general anxiety, and we could start to be thinking much more as a community. And then finally, I think one of the big issues is this Socratic classroom props up the entire structure of time management for faculty, specifically. So I’m coming off my summer. I get back to teaching next week. And if I’m being honest, I probably spent 90% of my summer working on scholarship, and 10% working on teaching. And even the teaching, I wouldn’t really say, is working on teaching, it’s working on just rebooting the administrative components of it, updating my syllabus, getting my course learning management site up. It’s not teaching. I’m not transforming, I’m not redesigning, I’m not innovating, I’m marching forward. And I use my summers to do scholarship. And so I think for folks who are interested in innovating, we have to make some space for it so that others can follow.

John: There’s been a variety of critical approaches critiquing legal education. Have they had much of an impact?

Jamie: We have 50 years of scholars across a robust group of adjacent fields of scholarship, from feminist legal theory to critical race theory to LatCrit to queer theory. All of these critical perspectives have different methodologies, different agendas, and the one thing they all align on is naming the critiques of the Socratic method. And so I think, if I’m being reflective, these scholarly communities have had huge effects in building out that seminar programming, making more diverse hiring, and in the law itself, like how we think about what the law should be and scholarship, but at the end of the day, inside of the curriculum, I think the change has been a little bit more incremental, a little bit more add on. And so that’s kind of stressful for students too, to just shove in some extra readings here and there, but it’s not integrated in the book, and it sort of feels tangential or ad hoc. So I don’t think we’ve done a lot. Again, we’ve kind of done it around the core, and there’s great things happening. But I personally think that every person about to enter the legal profession should be thinking about it in more inclusive ways, of how the law affects communities. And just bluntly, every law is an expression of power, and somebody is going to benefit from that law, and someone is going to be harmed by it. And so it should be a part of training lawyers, not just seminar enrollment with your electives.

Rebecca: It’s really powerful just to just even think about that. I’m thinking about what you were saying about needing to shift from a 90/10 to a different kind of percentage, and how you start to make that shift if you also need to start forming community when a community doesn’t actually currently exist, because some of that time would need to be allocated to the community too. So it’s not as clean as a 90/10.

Jamie: That’s exactly right. And so, for example, I’m really excited since this book came out, I’ve done a couple of talks with faculty. Teaching is so vulnerable. Reading course evaluations, you have to be in the right mental space to open those. It’s hard, it’s searing, it’s vulnerable, just like our students’ experience when they open our feedback on their essays and their exams. And so I think here, if it feels like an attack and someone saying your teaching is outdated or your teaching is too traditional, it shuts people down. But if instead, we could bring in a speaker and look at a script of a typical Socratic dialog: what were the facts of the case, what was the holding of the case, what was the issue in the case, and critique it. That’s pretty darn abstract. It actually is abstract. How could we reframe this? And then the legal writing faculty in the room and the clinical faculty might say, “Why don’t you ask who hired a lawyer and why? Because those are the people who walk into our clinic.” And then the legal writing, people might say, “Why don’t you ask what legal sources that lawyer found when they researched on behalf of their client?” And so I think there are just cool ways within our faculty where we can all be learning from each other, but it does, I think, have to be a bit community based, otherwise it just feels too personal. And so one of the things I talk about in the book is this kind of paradoxical opportunity that COVID created, because the very idea that 180 something law schools and all of these faculties, in a flip of a switch, changed how they taught, and it wasn’t right, it was frenzied and it was flawed, but it was necessary, and we did it. And so, similarly, I think here, if it feels less personal, and it feels like we have to do this for our students, because one in 10 of our students is engaging in self harm, and one in four has alcohol dependence, like we can make some changes. I think we feel like we’re doing something together, instead of feeling like we’re attacked by someone critiquing our teaching.

John: You advocate inclusive Socratic teaching, so you’re not suggesting that Socratic teaching be eliminated. What aspects of Socratic teaching would be kept? What are the benefits of it that you’d like to see persisting?

Jamie: Yeah, and first I should say advocating might be a strong word for keeping Socratic method. I think I just approach it from sheer pragmatism… that change, you can’t bludgeon change. Change is hard. Faculties are not the most change oriented groups of people. The critiques are fair, and I think people actually agree with those critiques, but I do not think that the critical mass is there ready to upend the Socratic classroom and reimagine legal education. And so I sort of start from that premise and then say, “Okay, well, what could we do within this?” And so I kind of pitch my thinking on this as we should keep blowing the roof off of legal education, reimagining how we think about teaching. But while we’re doing that, which takes some time, we have to raise the floor and just raise our standards. So the things that I suggest are that we come up with a set of shared pedagogies that shape a Socratic classroom, and I propose that those frame Socratic teaching around techniques that are student centered, skill centered, client centered and community centered. And so my thinking with that is changing books is hard, changing testing techniques is hard, changing your teaching notes is hard, but if we could just reframe our existing dialogs using our existing materials, I think we could go a long way to diffusing that power role that the professor plays at the front. And frankly, it’s kind of liberating to hand a lot of power to the students. It takes pressure off the professor. It’s not this intellectual sparring, it’s a community of soon to be lawyers working together to talk about cases and what happened. And so I think it’s just a much more achievable method of reform. But in bulk, given how much of the time our students spend in these courses, I think the results could be transformative.

Rebecca: It seems like one of the key things that you’re promoting is the idea of the connectedness, that it’s not abstract, and that it’s connected to each individual, and that there’s a way for them to see how it would impact their lives, or the lives of their individual communities, or the communities that they’re a part of.

Jamie: Yeah. And I think the wealth of scholars who are writing about wellness in the profession are really great on this topic, which is, if we were to try to source where is this depression coming from… what’s happening? Law students enter legal education with similar levels of happiness and healthiness to their similarly situated peers, and then something’s happening in that first year. And I think that’s exactly what it is. It is the loss of community. Students are afraid to come into office hours, that someone else might hear their questions. And it varies at different schools how competitive and how individualistic the pursuit is, but when I think about my time practicing law, it was not individualistic at all. It’s sitting in a conference room hashing out ideas, throwing out ideas, brainstorming what to do, coming up with a plan B and a Plan C and a Plan D, and teams of lawyers thinking things through and the study of law is a lot of holeing yourself up in the library and just grinding it out, and maybe you might look to the people to your right and left as your competition. Certainly we need to do a lot more to help see that these are your future collaborators and colleagues, and you’re joining a profession that is a community, and you’ll rely on them much more in your practice than law school gives the impression of.

John: So shifting to more teamwork and collaborative work would be part of this revision. What other changes would you like to see in terms of how classrooms are functioning in a more inclusive approach?

Jamie: I would say, first, we need to be transparent with our students. If we’re using the Socratic method, why? What is happening, and it’s very opaque. So for example, if I were to propose one change to the most cynical or incrementalist of teachers who’s sort of skeptically considering this. Very simply, just tell your students what you’re doing with the Socratic method. Why are you using it? How does it prepare you for the exam? How does it prepare you for lawyering or the bar exam? What is it doing? And that can just be helpful. That’s a first step. Second. I think it’s helpful to start to think about pulling out of our Socratic methods. More clients, community, and skills. And then third, I think we have to tether this to a repackaging of our exam strategies as well. So what we’re doing in the classroom should be a form of no-stakes, low-stakes readiness for what you’re going to ask students to do on the exam. And so similarly, if we can start to ground our exams in more purposeful. So many of our exams are very abstract. You’ll give students a bunch of things that happen. I teach tort law with like personal injuries. So there’s a car accident, and then someone on those college campus scooters leaves it, and someone trips on it, and all sorts of sort of parade of horribles happening. And then we say: analyze. But who’s our client? Who’s paying us? What’s our mission? What was our community? Where did this happen? We could just do more to align what we’re doing in the classroom with these exams. And I think a lot of that aligns with where legal education is heading anyway, which is toward more professional identity formation, more development of cultural competencies. And so I think this, it can fulfill a lot of pedagogical objectives.

Rebecca: I hinted towards this a little bit earlier, about there’s individual things you can do to start to form community around you, or to connect with people who might be interested [LAUGHTER] in pursuing some of these things as well. Those individuals may not be your colleagues within your department. They may be other folks that you’ve met at conferences. How do you start nudging the people around you, maybe, who need the nudging? [LAUGHTER]

Jamie: Yeah, absolutely, I think it’s important to note that Socratic teaching in its traditional form is really hard on teachers too. We’ve talked about how it’s hard on students, but I look back on my early years of teaching, and it is a constant debilitating fear that your students are going to catch you in something you don’t know, or a mistake you made, and that’s just an unrealistic set of expectations. I practiced law. I was a talented lawyer. I’m a talented professor, but I still know only a fraction of the material that I’m teaching. There’s still room to learn. There’s still cases I never had and areas I never practiced in. And so it’s a very stress inducing experience for the professor, too, and particularly the new professor. And so over time, it becomes very sustainable, but at the beginning, it’s actually debilitatingly terrifying,[LAUGHTER] and especially it’s because of that intellectual sparring vibe. You can picture the student who’s like, mission in life is to outspar their professor, and so, that’s just a terrible approach to learning in general. And so I think a little bit of this, more experience sharing of how teaching can be more engaging, right? I teach the same courses every single year, but if we’re teaching in more student-centered, community-centered ways, our students are changing dramatically, how they think about the world, how they think about learning, our communities are changing dramatically, and our communities are, frankly, more polarized and divisive than ever. And so what are we going to do about that? So for tort law, for example, we’re going to go to a jury. Which kind of jury in COVID Are you going to get? The jury that COVID is not serious, or the jury where COVID has the whole community on lockdown? It’s a totally different set of values and norms driving a community. And so I think that it can just be such a more engaging way to teach if we open up the idea that our students are going to engage with the material in different ways every year, and it also takes the professor out of it, like I try to teach in inclusive Socratic techniques, and one of the things that I think is the biggest benefit of what I try to do is I don’t have a line out my door at exam time of panicked students. I do review sessions, and people come to office hours throughout, but if you’re more transparent with your students about what you expect of them and if they know how you’re going to test them at the end, and if every class is a chance to practice that over and over, it also takes a little bit of this tension out of the grades that I give and the conversations that you have with students around exam time, they can start to support themselves. You can start to transfer. They can study in groups and take practice problems together. And so in some respects, I think it’s less fatiguing and it feels less high stakes, because I can’t have all the answers. I have my lived experience. But when someone else engages on a topic in the class, the other folks in the class might have a dramatically better answer than I ever could have thought of. So I think just being a little bit more vulnerable and raw in like talking to each other about what Socratic teaching is actually like, especially in these first years, and I should mention especially for women professors and professors of color, because we have this image and this bias in our head of what a law professor looks like. And so if you stand there with a quieter voice, a smaller frame, if your voice doesn’t carry in the same way across the classroom, if you’re a person of color, there’s great series of talking about presumptions of competence, and how students on bulk don’t give a presumption of competence to their professors of color. And then you imagine that intellectual sparring and what that’s like when you have someone who looks like what you thought your law professor would look like, and someone who doesn’t. It’s a dramatically different experience. And so that was a very long answer, but building community and more honesty about what teaching in this tradition feels like.

Rebecca: So I feel like you might have some folks who might just say, “but Jamie, I’ve got my habits and I’m tired [LAUGHTER]…

Jamie: Yes, yes. [LAUGHTER]

Rebecca: …and I don’t wanna,” but I feel like those same folks might buy in if you say it’s really important for the new people, or for the diversification of the field, to make a little bit of room for these new folks and to establish some of these other kinds of patterns so they don’t get the pushback, and that they don’t have some of this stress. A lot of times, I think some of our seasoned faculty actually are really willing to budge a little bit so that some of the people that they really want to see succeed can, if they understand why those people can’t succeed. Sometimes you have to be really explicit about why they can’t succeed though, they just don’t get it.

Jamie: Yeah, absolutely. And one of the things that I think is important too, is, despite everything we’ve talked about in our time together, about the critiques and the harms, course evals are great for these professors, right? Like these are beloved professors. They’re revered, people aspire to be in their classrooms. There is tremendous peer pressure in teaching to conform. So one of the things I talk about in the book is, at a minimum, we just need to stop putting Socratic teaching on a pedestal and making it immune from accountability, even if you don’t want to change. Just stop pretending that your classroom is the default, and just make space that there could be other classrooms. And because what’s happening is anyone who wants to try to innovate or approach it in a different way is going to be evaluated by folks teaching in that traditional perspective. So there’s some room for academic deans to give some structure to what are we doing when we do peer evaluations, it’s not mimicry and conformity, like we should have some objective criteria that could be fulfilled in any number of teaching techniques, but there’s a lot of just this conformity. And so I think making some space to liberate peer evaluations, to rethink the questions we ask on our course evaluations, like the dominant questions on a law school course: “Was your professor knowledgeable? Was your professor available? Did your professor handle difficult topics well?” It’s all Professor centered, instead of, “Did you feel welcome in the classroom? Did you have the tools you needed to succeed?” Even our questions could be more student centered to start to measure things from the student perspective instead of let’s just assess whether you thought your professor was smart enough, which is an incredibly narrow and subjective and infused with bias way to approach it.

Rebecca: You mean like a question, like, “Did you receive feedback throughout the semester?”

Jamie: [LAUGHTER] That’s a great question. That would be a great question. One quick anecdote I would love to mention. As I was working on this book, I had the chance to present… every year, there is a new law professors conference that takes place in Washington, DC, run by the American Association of Law Schools. And so, I don’t know, maybe 150, 200 people come. These are the new hires. They’re entering. They’re going into academia all over the country. First of all, as a slight aside, everyone calls it the baby law profs, which already tells you that we are not embracing the idea that new people come in with new ideas. But anyway, putting that aside, I got the chance to do a session on the Socratic method there, and I would describe it as pretty raw, because in that room are people who want to change, like they’re at that moment, and they’re actually at a conference that’s doing some of the assimilation, and saying, “Let me teach you how to teach in the Socratic method,” like, “let me teach you how to handle exam writing.” And so that kind of tells you that there’s just this assimilation process, and on the topic of the Socratic method, it was quite raw, because many of those faculty, they’ve been in practice, and they see the flaws of it, they see the limitations of it, and they’re excited to innovate. And then slowly, we kind of dull that instinct and start to channel toward conformity in a way that I think is really problematic. That’s a great place where we could start. And let’s open it up, let’s hear from innovators. Who’s not teaching in a Socratic method? Let’s get them in front of these students and these new law professors, and let’s get a more diverse panel of what other techniques folks are using, what’s working, what’s not.

John: Following up with that issue of diversity, in your book, and you alluded to this just a few minutes ago, there seem to be some pretty substantial gender inequities in terms of legal instruction. Could you talk a little bit about that?

Jamie: Yeah, absolutely. And I honestly would love to talk about it a little bit more from the perspective of personal narrative, because I think that will tell the story quite representatively. So I’ve been in teaching for 17 years. I have two children, and I’ve had zero maternity leaves. One I was lucky enough to have in June, and so it worked out. The second was born in September… didn’t work out… and I kept teaching through that semester. I was a term faculty member, as many women faculty are, so I was not full time, not eligible for FMLA, and I hadn’t been there for a year. And I remember talking to my academic dean. I remember coming home and being like, “he’s gonna let me teach.” And I was so grateful that I was gonna be allowed to come in after giving birth and keep teaching. And I look back on that, and I’m like, “Oh my gosh, there are so many layers of problems with that….” that I actually sincerely felt that, and that I was so grateful to just have a job through that. And so anyways, so I was in legal writing, which is dominated by women, as is clinical faculty, and really limited in its opportunities for tenure-track positions. And so I ultimately went on the tenure track, and you have to be geographically mobile often to do that. And so that landed me in the middle of Kentucky, in Louisville, Kentucky, from Manhattan, and my spouse was a financial services guy working in Manhattan, and somehow did not seem as excited about Louisville, Kentucky’s financial services market as I was, and so we ended up living there 10 years, and seven of them he commuted. Seven years of solo parenting. And like when you start to add that up, schools get out at three o’clock. You get the kids on the bus, you get to school. How many conferences is that? How many more papers could you have published? How many more networking dinners and Bar Association events or award if I were able to be a full time… I was a full-time professor, but solo parenting, just to have a job, not to rise in the job or thrive in the job, but just to call myself a professor. Quite candidly, it nearly destroyed our family. Seven years of commuting is financially taxing, it’s emotionally taxing, it’s very hard on relationships, and that experience is so typical. I could name dozens and dozens. We are not great at spousal hiring. We’re not great at childcare. We’ve got lots of issues and just lots of stunted opportunities. And then the last thing I’ll say is all those things we talked about, the mentoring, the support programs, the affinity groups, those are often led by women and professors of color. And so there’s a piece of legal scholarship that I really like that says the women professors do the housekeeping at home and the housekeeping institutionally. And so women faculty and faculty of color doing disproportionate amounts of service, particularly the kind of service that isn’t really counted very well. Certain kinds of service are quite well distinguished and coveted, but mentoring students can kind of fall off the grid, and being the person that people just come to for support is not really tracked, but that’s time lost. So those are some of my personal experiences with it. I think the most raw example of it is I will never forget the day I found out I was awarded tenure. We had multiple days of the meetings, and so I didn’t know which day would be the day my package would be considered, but the day we found out my spouse was out of town, and there’s a tradition of a champagne toast at the end for folks who were just awarded tenure. And I couldn’t be there for the champagne toast because I had to go home, and then I went home to solo parenting, and I just remember I was very upset about it, and I just remember feeling like that’s the stuff, that community and that I was there and I was thriving, but I was not able to engage in the ways that we would want our faculty to under those circumstances. That was a raw, dark note to end on.

Rebecca: Those are the realities, I think, of a lot of complexities of higher ed that we’re still trying to untangle.

Jamie: And I think the thing that excited me so much about you inviting me to join the podcast is we don’t talk very much across schools. We don’t talk across fields. And legal education is pretty darn far behind. We have a lot to learn from peers, if we’re open to it. And so I think that these struggles are not unique to legal education, and other fields and areas are much more ahead of us. And so if we could just open our minds to more learning,= 360 from those around us.

John: And your book should help contribute to that, at least in the legal profession.

Jamie: I hope so. My favorite thing to do with the book is do faculty presentations that are conversations where, similarly, where I begin with the presentation, and then I’m out of it, right? Just like I’m describing we should be doing in our classrooms, where, what’s happening at your school, what could you be doing? And it’s a really rewarding feeling to see faculty talking among themselves about pedagogy and not being talked at.

Rebecca: …sounds like a great place to get to our last question, which is: we always end by asking, what’s next?

Jamie: Well, I think if I were talking to colleagues listening who are teaching in the Socratic tradition, I would say, start with something. We often set such high goals for ourselves that it feels like too much. Just pick a couple of things, the transparency, try a different method of assessment, or talk to your colleagues about what methods of assessment might be more helpful to give feedback to students. My first message would be to start with just a couple of things and just see how it feels. We don’t need to rewrite our books or rewrite our syllabi, but I also think there’s a lot of institutional work that needs to be done. I think this grassroots and this coalition of the willing is one strategy. But also, I would love to see more leadership at the top of academic deans and institutional structures, just doing a little bit more. Like, what if we promoted in our marketing some of our great teachers? What if we could do some spotlighting on students talking about what they love about their great teachers. I think there’s a little more we could be doing to create a culture that values innovation in teaching. Lots of our teaching awards are kind of popularity contests. What if we had awards for innovation, where we start to incentivize in that direction? And so I think institutionally, there’s a lot of work we could do to start to set the tone at the top that this is something that actually matters, and we can actually differentiate in the kind of pedagogy we’re delivering.

Rebecca: Well, I hope your book sparks some great change in the spaces that you want the change to happen.

Jamie: Thank you so much. Conversation about teaching, I think, is the answer to the beginning of all of this. So I’m so grateful to be on this podcast and to see the work you all are doing in bringing folks together from various fields and traditions, and it’s really inspiring.

John: Well, thank you. I really enjoyed reading your book. It’s an area that we had not really talked about before, and it sounds like it’s an area where there could be some very productive changes made.

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

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356. Teaching Creativity

When thinking about creativity, many students (and faculty) believe that they are either creative or not. In this episode, Susan Keller-Mathers joins us to discuss how the study of creativity can help us get past this false dichotomy in order to develop our creative thinking skills. Sue is an Associate Professor at the Center for Applied Imagination at Buffalo State University.  She teaches graduate courses in creativity and has published over 30 articles, chapters, and books on creativity, creative behavior, and the use of deliberate methods to facilitate creative learning. Sue has worked with multiple departments on her campus and with colleagues in over a dozen countries to help infuse creative learning into teaching and learning practices.

Show Notes

Transcript

John: When thinking about creativity, many students (and faculty) believe that they are either creative or not. In this episode, we discuss how the study of creativity can help us get past this false dichotomy in order to develop our creative thinking skills.

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John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane , an economist….

John: ….and Rebecca Mushtare, a graphic designer….

Rebecca: ….and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

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John: Our guest today is Susan Keller-Mathers. She is an Associate Professor at the Center for Applied Imagination at Buffalo State University. Sue teaches graduate courses in creativity and has published over 30 articles, chapters, and books on creativity, creative behavior, and the use of deliberate methods to facilitate creative learning. She has worked with multiple departments on her campus and with colleagues in over a dozen countries to help infuse creative learning into teaching and learning practices. Welcome, Sue.

Sue: Thank you. It’s a pleasure to be here.

Rebecca: We’re glad to have you. Today’s teas are:… Sue, are you drinking any tea today?

Sue: I am, as a matter of fact, I have a blended tea, oolong, jasmine, and green tea, and it’s delicious.

Rebecca: That sounds lovely.

John: Very nice. Because this is the first time I’m recording in our recording space in about two and a half months. I wasn’t sure if I had the tea kettle back here, and it turns out I didn’t. So I bought some iced tea, which I will be drinking today. So I have some peach iced tea. It’s still summer here.

Rebecca: Yeah, that’s good. I have a Hunan noir today.

John: Very good.

Sue: Wow. That one sounds interesting.

Rebecca: It’s a really nice black tea, but the leaves are dried and curled. It’s very fancy. I felt fancy this morning. [LAUGHTER]

John: Could you tell us more about the Center for Applied Imagination and the Creativity and Change Leadership department at Buffalo State University? I don’t think there’s too many such programs in the country, and it was really nice to learn a little bit more about this.

Sue: Yeah, there isn’t many, especially in higher education academic programs, because we are a distinct program. We are not part of any other discipline. We are in the discipline of creativity. So in 1949 some creative thinking courses were introduced at the University of Buffalo by Alex Osborne, who was an advertising agent in BBD and O, and wanted to bring more creativity to education. So it developed from there. And in 67 we started our first graduate courses. Of course, we have a Masters of Science in Creativity and Change Leadership, as well as certificates and undergraduate minors in creativity. So we study the discipline of creativity. There’s been some other programs in creativity, but I have to always look close. We divide them up between those that have the word creative or creativity, but really don’t focus on the discipline, and those that actually have the content of creativity. So we are the first and part of those foundational programs.

Rebecca: Can you talk a little bit about who might benefit in studying Creativity and Change Leadership, and what folks who study that end up doing.

Sue: Yeah, I love that question, actually. When you’re on a plane and somebody says, “What do you do?” if I want a long conversation, I’ll tell them that I teach in a master’s of science and Creativity and Change Leadership. If I want a short one, I’ll try and get away with saying I’m a teacher, because people understand that [LAUGHTER] and hope that they don’t say more. So part of it is how people perceive creativity. And there are disciplines where teachers, for example, K through higher ed, adult learning, will say, “Yeah, I want my students to be creative.” Well, we want you to be creative too, so you first. So that’s an easy one. So we have some teachers, then designers, people in the arts. Well, this is a Masters of Science, not in the arts, however, we do have artists that come, particularly designers who are interested in the science of creativity to add to their professional work. So we say to people: “Do you want to enhance your professional practices? Do you want to go beyond where you are now, learn new skills, being able to put into practice new thinking?” So engineering law, we have clergy, coaches, artists. I even had a course this summer where I had seven dietitians, and I’m like, “Why are you in this course on creative teaching and learning?” They said “We have to communicate to our clients, and we have to problem solve.” …Business, armed forces… actually, I’ve had Marines and special forces, government officials, medical personnel, doctors, psychiatrists, you name it. So the whole idea is, do you want to enhance your professional and your personal self through the development of your creative potential?

John: In preschools and in early elementary education, there’s a lot of focus on giving students creative expression in various forms, but that seems to die out a lot by the time students reach middle school and move into high school, and in fact, it sometimes seems to be a little bit suppressed. Should there be more emphasis on creativity throughout the educational system?

Sue: Well, obviously the short answer is yes, and interesting, because I come from a background of elementary education and gifted education. In the schools and working with young children, you develop those practices. Well, we use those same practices at the university level, because what do we want to do with our pedagogy? We want to have students learn in a way that ignites their motivation, that takes them to think deeper. That’s what creativity is about. So for example, some of the skills like sensing gaps and tolerating ambiguity, and all the skills that are involved in problem solving, who doesn’t need that, right? So it really does belong in all disciplines. Some disciplines are harder to help understand, like I’ve worked with engineers, it’s not my area. My brother’s an engineer. They think different. So can we bring creativity to engineering? Well, of course. If you think of any professional practices, if you think of those people who are top in their field, they’ve brought innovation, they’ve brought change to their field. And so I think that part of helping people understand that it’s important in their discipline is understanding the characteristics, the practices, the processes, the skills people have who do the extraordinary things in their discipline, and then say, what does that mean for us for every day? How might we promote that?

Rebecca: A lot of students say things like, “I’m not a math person. I’m not a creative person.” [LAUGHTER] A lot of faculty and staff say that too.[LAUGHTER]

Sue: A lot.

Rebecca: Yeah. How do we encourage students and our colleagues to get past this sort of a fixed mindset in terms of creativity?

Sue: Well, just a short story. I think the hardest group to work with is my faculty, but we have such a reputation on this campus and a reputation internationally that people go, “I’m not sure what they do, but they’re really good.” [LAUGHTER] And so there’s the start. Pique the interest, right? We want a growth mindset. Let me give you another example. The “I’m not good at math” is interesting because one of the founders of our program, Ruth Noller, was the second woman computer programmer in the country. She worked on the Mark I sequence control calculator at Harvard during World War Two as part of the Navy WAVES. So when people say to me, “Well, I’m a math person, not a creativity person,” I’ll say, “Well, let me tell you about creativity people in math,” but the whole idea that “I’m not creative” is something that we start with in every course and every time that we do a workshop for anyone, because if you’re not open to it, you will not promote your creativity. So, for example, people will say the creative people are those who I put on a platform, they’re the highest, the rest of us, we don’t have creativity. It’s something magical. I don’t know, poof, how they do it. But when we study people in our field, and we begin to see how the struggles they had, first of all, and the way that they’re creative, then we begin to understand a bit more how we might be alike. And we always start with in classes, “How are you creative?” Not “Are you creative?” So once we shift that mindset to a growth mindset and ask the question, “how are you creative?” And then we introduce them to this content of creativity, which we could put simply into a framework. We have lots of frameworks, but let’s put in a framework of creativity and people, creative processes, creative environment, how we set the environment up for any learning experience and then products. So there’s a lot that we do with regard to helping people’s attitude toward knowledge, imagination and evaluation. And so what I just shared with you is Ruth Noller, who, again, was the second woman computer programmer, fell in love with the field of creativity. She was challenged to write a definition of creativity in a mathematical formula. So she said, “Creativity is knowledge, imagination, and evaluation with a subscript of attitude.” And so that helps bust some myths, because now we’re saying knowledge is essential, evaluation is essential, imagination is essential, and that’s what makes up creativity.

John: So based on what you’ve said, it seems like creativity is pretty much important everywhere. Are there any academic disciplines where the development of creativity is not important?

Sue: The short answer, again is no. However, there are disciplines that many people don’t recognize what creativity looks like in their discipline. For instance, I don’t want my bank teller to be creative when they’re giving me my money back. I want precision, accuracy, redundancy. I want all those things. But is there room for creativity in banking? First of all, people would say, “Oh, I know what you’re saying, you know? Yeah, those people are in jail,” like there are ethical and unethical uses of creativity. And if we want to flourish as an economy, especially economists, if you think of economists, there’s a lot of room for creativity there and in all disciplines, but there’s a story I want to tell you. My doctoral dissertation was a qualitative study of extraordinary women of creative accomplishment, so I sent out and asked for nominations from top people in the field. And I had a nomination of a woman who was a historian, who the nominator felt that this person was very creative, and she declined my invitation because she said, as a historian, she didn’t want to be seen as creative. So you can see that what’s going on there is she’s afraid of her credibility, because people will equate creativity with making things up. Where, if we were to unpack that for historians… and I love history, by the way… when I teach the history of creativity, what am I doing? I am bringing the most accurate information in a way that tells a story, that helps people understand it better. So from a pedagogical standpoint, I’m looking at delivering that information in a way that helps people not only grasp it, but get excited about it. And so that was, I think, a good example that I don’t want to bring creativity into my profession. Again to unpack that, where do we need the knowledge? How do we bring imagination in, and how do we use our evaluation effectively?

Rebecca: And that’s not to say that there isn’t room for imagination or any of those things, in maybe the ways that we represent or tell the story of history. [LAUGHTER]

Sue: Yeah. I mean, really, who are the great historians? Not only did they discover, they sensed gaps, they saw things that we didn’t know, and they were able to seek it out. And so not only the storytelling, but the actual acquisition of our history and our story as people.

Rebecca: Yeah, thinking about some of the best exhibits that I’ve seen in museums, that historians are highly involved in the development of some of those exhibitions, but the ways that those are delivered or told or developed to be interactive are highly creative and highly interesting.

Sue: Yeah, and if you think about it now, it’s not the lone historian sitting there and then the designer putting things together. It’s collaboration, and that’s what we teach in creativity, especially because we have a whole strand in creative problem solving, creative process, and so teaming and coming up with ideas or reforming problems or putting things to action and working together, and how important that is. So one of the outcomes in my master’s project was an impact study, and I looked at the impact of a course on creative problem solving. People felt more empowered. They felt they could solve problems better. They were utilizing techniques to get ideas better and to evaluate ideas and to put them into action. So those things are just really important in all areas.

John: As Rebecca was suggesting, if you wanted to describe history, you have to do it in a way that makes sense to people, and you have to make connections, otherwise you just have a series of unrelated facts. And the connections that are being made is really, I think, that form of creative expression there. Is that how you would interpret that?

Sue: Absolutely. And what we teach is specific skills, for example. So the skill you’re describing is based on the research of E. Paul Torrance, 50 year longitudinal study. Put it into context. If you think about the importance of context, that is a creativity skill.

John: And it’s one that I think is common to pretty much all disciplines. They have to make sense of a complex world by simplifying it into stories that are understandable by others, which involves that skill.

Sue: Absolutely.

Rebecca: Which is a nice segue to our next question. [LAUGHTER] What are some of your favorite classroom activities for fostering the development of creativity?

Sue: Oh, I have so many. Well, let me go back to the history first, and that is, I teach a course on pretty much the foundations of the field, and the scholars, the models, the theories. And what people find is that what people were talking about in the 50s and the 60s and the research that was happening, we’re still talking about today. They’re still very current in their thinking, and they’re always surprised. So we put the whole field of creativity into a timeline. And when I do it in person, we do a visual, and the whole room is set up pre-40s, the 50s, the 60s, 70s, and we walk it and we talk it and there’s color, but the skill we use is “put it into context.” What was happening in the 1950s? What was the result of Sputnik, and how did creativity then flourish, the field of creativity? Scientific creativity, there was lots of money being poured into it after Sputnik, because we felt we were losing the space race. And so therefore the field of creativity, a lot of research, a lot of scholars, came about. So we put the whole thing into context. And it’s a lot of fun. It’s a lot of fun to do that course. And the other thing with that course, I’ll stay with that one for a minute, and I do this in many ways, but I have a model based on E. Paul Torrance’s work called the Torrance Incubation Model. And like any good teaching model, there’s a warming up, there’s a digging deeper, and there’s an extending or something that happens to connect it to your learning. And what’s powerful about this is the strategies embedded in the heightening anticipation or the pre- at the beginning, and the deepening expectation strategies and the extending the learning strategies, which alone is powerful. However, the big piece about this is, this is a creativity model. It weaves a piece of creativity into the learning. So for the course that I teach, the foundations, visualizing it rich and colorfully is woven into the entire course. And so I’m teaching for creativity while I’m teaching a content. Now my content happens to be creativity, but I can teach anything, and when I work with other educators to give me an instructional plan that you do in your Business 101 class, it’s pretty good, but you feel like it could be improved. And let’s redesign it using this model called TIM. And let’s integrate a creativity skill so that we’re teaching for creativity while we’re teaching for content. Which brings me to the first thing I introduce people to, and that, again, is built on E. Paul Torrance’s longitudinal research, what’s helped individuals grow up to actualize their creative potential. And he introduced 18 creativity skills based on his research, and it’s quite extensive research that Torrance had done. My colleague, Cyndi Burnett, creativity and education, modernized it and used many of his skills and brought some of those that are more recent in the field and being talked about more… mindfulness, for example. And she put together a set of 20 skills that help define the skill set that we can build because we can become more creative. We can either draw it out more, or we can learn it, however you want to look at it. And so one of the activities I do in the creative teaching and learning course, which is an elective in our masters, is I do 20 skills in 20 days. So they have a journal, and their job is, first thing in the morning on Brightspace, they get an announcement: today is tolerate ambiguity, gives a definition, it gives a link to Cyndi’s website, where there’s videos, and they’re also reading her weaving book, and so there’s no expectations as to what you do with it. Keep it top of mind. Maybe use it yourself. Maybe share it with others. And it’s very interesting to see what they come back with and which skills, no matter which skills they find that they are drawn to more. The idea is they now have a set of 20 skills that they understand help promote creativity and that they can utilize. And so that one has been very successful. I’m very happy with that activity as well.

Rebecca: If instructors would like to learn more about introducing creative skills into their classes, what are some resources in addition to the book that you just mentioned, would be helpful?

Sue: There’s a lot out there now. I love all the videos that are out. Our YouTube channel has alumni profiles and videos. I’ve been working on bringing forward some of the history of Ruth Noller, because I didn’t feel like she was prominent out there, and so I’ve done some videos about her mentoring work. She, for example, talked about a mentee before anyone was using that word. And so now we have these foundations and 12 skills of mentoring, which really helps promote creativity. I’ve done a video on that as well. My colleague, Roger Firestein, another person I’ve taught with, has done a lot. We talk a lot, my colleagues and I talk a lot. And I say, “Give me free stuff. Will you put free stuff up?” Because I don’t want them to have to buy expensive books. So he has a Create in a Flash, which teaches people about creative problem solving, and he’s put videos up for free. He put worksheets up for free. And I’m like, “Thank you,” because then I can head people to things like that. Now my colleague Gerard Puccio has a great course on creativity. So for those people who like the great course. But you can find a lot of things out there, Prufrock Press had some good creativity books as well. They’re still around, but they’re under another publisher. So they often have some good stuff. And what I need to tell higher ed people is, if you find something for younger grades, don’t dismiss it. Take a look at it, because I think that we need to bring that joy into the higher ed classroom, and that doesn’t mean being silly. You have to go with what’s comfortable for you, but if you are going to bring it to your classroom, you’re going to need to model it. So you got to figure out what it means to you and how you operate, and then bring that motivation and joy to your classroom. Who wants to be a dull classroom? We don’t remember things. They might be able to take the test and pass it, but meet them on the street three years later and ask them one of those questions. [LAUGHTER]

Rebecca: Are you suggesting we should have fun? [LAUGHTER]

Sue: I know, I know. It’s silly, isn’t it? And I try hard, try warm ups, I try to put the content into interesting ways to do it, like for our current issues and creativity, my colleagues… and I’ve taught the course as well… but they developed big question paper. You know, what’s your burning question? What is it? So one of the topics that’s really coming forward is polarity, and so creativity and polarities and what does that mean? Or design thinking. How does that relate to some of the foundational processes? So if we can get our students involved in things that are meaningful for them, and they make connections to their future. And my students, like I said, come from all disciplines, and my background is education and my doctorates in curriculum and instruction, I have a psychologist. I had a performer, a dancer who became interested in creativity. I had an architect who’s one of our faculty members. So it’s been inspiring to be with people in all different disciplines who are devoted to understanding and use of creative behavior.

Rebecca: You know, a lot of our listeners, and John and I, go to a lot of meetings. How do we sneak more creativity into these places that we go to all the time. Please help.

Sue: Oh, I love the idea of meetings. Oh, when I used to be in the elementary ed just, just awful. When you’re in a school system, you have to sit there and …… nothing happened, it’s just you’re there. So it’s different here, and I’ll tell you why it’s different, because we frame everything in creative process, and we figure out what’s most important and how to do it. And so we do it. When we need conversations, we have conversations, but they’re managed, they’re facilitated. We are all facilitators. So first of all, how many meetings do we need? Can we do less than we do? Yes, of course, and we can do less if they’re more productive. So we did some vision setting for the university. The session was just to get ideas from faculty. That’s all it was. Was just an idea generating. And so we had our facilitators come. So there’s 150 people in the room, and it’s a framework. It’s described. They do it, they make some decisions, and I could hear people as they leave saying, “Some of the most productive meetings I’ve been to in a long time.” I’m like, “That’s what we do. That’s what we do.” And along those lines, in the field of creativity, I can go out and say, “Listen, I can bring facilitators, and we can facilitate your meeting,” and they’ll go, “Okay, great. Alright.” They have no idea what that means. It’s often not till they see it that they go, “Why weren’t we doing this?” And so a little bit at a time is what I would say to people. Bring a facilitator in if you can, but even if you can’t learn a bit about the facilitation of creative problem solving and know when to identify concerns, lots of times you go right to ideas. Well, I got this idea. I got this… Well, wait a minute, we haven’t even defined the concern yet. We don’t even know what the challenge is. And who was it, Einstein, who said a problem well stated is half solved. So stop trying to solve a problem when you don’t even know what the problem is. And so some of the pre-work before a meeting doesn’t need to be at the meeting, is another thing to consider. So I don’t mind our meetings anymore. 32 years in public education, and I’ve been here for a very long time, and we come to meetings, I won’t say joyful, but a lot of times we have cake, that helps.

Rebecca: Cake always helps.

Sue: …but we’re productive. Well, it’s part of that celebration, let’s celebrate that we are productive, that we work together, that it’s the beginning of the semester, that we like our colleagues.

John: Anything that could make meetings more productive and joyful, I think is worth exploring.

Rebecca: Any gathering.

John: …including our classes.

Rebecca: Yeah.

John: We’ve talked quite a bit about creativity. How did you become interested in this topic?

Sue: Well, I was trained here in Buffalo as an elementary educator, and I was hired by the New Orleans public schools. I was working in a creative arts magnet school in the French Quarter. Loved it. So, dabbling in different universities, looking for a master’s. I was at Tulane University taking the course in gifted ed, and we were sent to Baton Rouge to a conference. And the keynote speaker was Don Treffinger from Buffalo, and he talked about creativity, that was his field. And I went, instantly, you know how the aha happens? I’m like, “This is what I need to bring to students. This is the missing piece. This is what I want a master’s in.” So I eventually picked up, came back to Buffalo for a master’s in creativity, went back into the schools, and for a while, I was teaching creativity and creative problem solving to K to 6 and teaching university students, which was the best. And it was exhausting. [LAUGHTER] It was exhausting. So there’s nothing like bringing fourth grade facilitators into a class where they explain to the undergraduates how they facilitated first graders. Then after that, the undergraduates cannot whine about not being ready.

Rebecca: That’s amazing.

Sue: Well, it was one of my friends that asked me, she was teaching the class. She said, “They’re all complaining they’re not ready. They can’t do it.” I said, you know, I’ve got fourth graders that are really articulate, and they were part of a research project we did to show that kids as young as five can solve problems using creative problem solving. So I brought the two of them in. They’re like, “Well, first we did this, and then….” it was just priceless. Sometimes you have just this essence of something that makes things so clear. And I’m kind of lazy, I don’t capture them often, because I’ll remember them… and you don’t. So a tip for everyone is to make sure that you capture the essence of those qualities or those stories that just really help define something well.

Rebecca: Well, that sounds like such a priceless moment.

Sue: It was great. And I see those kids every once in a while, and that was, I can’t tell you how many years ago. I mean, they’re in their 30s, and they don’t forget. And here’s another thing, and I didn’t mention this, but I used to teach undergraduates. I’ve been doing graduate courses for the last 10 or 15 years, but when I taught undergraduates, our first course, we asked people to invent something. Now, after doing it for a couple years, you see the look on their face the first day. They’re reading the syllabus, and I say to them, “Do not drop this class because of the invention. You will be able to do it. I will help you.” So we teach them through creative process how to sense the gaps, find the need and then create something. And the most interesting thing happened to me years later in an ice cream shop, this woman’s behind me, she goes, “Do you remember me? I invented the…” it’s like that helped define that I am creative. And that’s happened more than once to me, is they’ll say, “Do you remember I invented the …” and I was always curious about that. But for some reason, just I guess, we think of inventors as being creative, and when we think of ourselves as an inventor, then we think of ourselves as creative.

Rebecca: That’s incredible. My daughter is attending a STEAM camp this summer, and they’re doing all kinds of creative thinking activities, and every day she’s coming home telling me about the inventions or the experiments that she’s been conducting in very elaborate one-hour debriefs. [LAUGHTER]

Sue: Isn’t that funny when they come back? And I love that it’s STEAM, because that’s what it should be. There’s a wonderful video The Adaptable Mind that talks about STEAM, and it’s just an amazing video about problem solving around the Ebola crisis. The other thing I would recommend to people and I just was thinking about it, it’s a classic that always is entertaining and thought provoking is Ken Robinson’s, Do Schools Kill Creativity? And whether you’re in higher ed or K-12, I think it’s very relevant to thinking about the importance of creativity in education.

John: Well, this has been a fascinating conversation. Thank you. We always end, though with the question: “What’s next?”

Sue: [LAUGHTER] What’s next? Well, I always have my hands in a lot of pots, because that’s what we like to do. And I had mentioned that I’ve been working on really bringing forward the work of Ruth Noller and the incredible career she had, but we have an innovation suite that is being designed, and so we’ll have a mentoring space, which will be really cool. Also at SUNY, you may or may not know this, under review at SUNY is a doctorate in professional practices in Creativity and Change Leadership. So we would be the first doctorate at Buffalo State University going forward. So we’re pretty excited about that as well. And I want to share this… one of my colleagues, Molly Hollinger, just had her article on creativity and wellbeing, “Measuring Self-Beliefs of Creativity and Well-Being” published in the Creativity and Thinking Skills Journal. And she started off with a quote from Csikszentmihalyi, who is one of the leaders in the field, and I think it speaks to creative potential and fulfillment. We all want to be fulfilled. Well, if you begin to equate recognizing and nurturing your creative potential with being more fulfilled as a person and more wellbeing, I think that that would resonate with people and Csikszentmihaly says, “The reason creativity is so fascinating is that when we are involved in it, we feel we are living more fully than during the rest of life.” And I thought that was just a great quote, because that’s what it’s about, right?

Rebecca: It’s good note to end on for sure. Well, thanks for such a fun conversation. Sue. We appreciate you joining us today.

Sue: I love it. I love it. I talk about creativity all day. [LAUGHTER]

Rebecca: So could I. [LAUGHTER]

Sue: Yeah. Yeah. Good. Good. [LAUGHTER]

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

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355. Class Dismissed

Institutional racism in the form of redlining and unequal access to educational and housing opportunities have left generations of students without equitable access to higher education. In this episode, Anthony Abraham Jack joins us to discuss the challenges that first-gen students face and what colleges and faculty can do to reduce these inequities.

Tony is the Inaugural Faculty Director of the Boston University Newbury Center and Associate Professor of Higher Education Leadership at Boston University. Tony’s research has appeared in numerous scholarly publications and he is the recipient of numerous awards from the American Sociological Association, American Educational Studies Association, Association for the Study of Higher Education, Eastern Sociological Society, and the Society for the Study of Social Problems. He is the author of The Privileged Poor: How Elite Colleges Are Failing Disadvantaged Students and Class Dismissed: When Colleges Ignore Inequality and Students Pay the Price.

Show Notes

Transcript

John: Institutional racism in the form of redlining and unequal access to educational and housing opportunities have left generations of students without equitable access to higher education. In this episode, we examine the challenges that first-gen students face and what colleges and faculty can do to reduce these inequities.

[MUSIC]

John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

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Rebecca: Our guest today is Anthony Abraham Jack. He is the Inaugural Faculty Director of the Boston University Newbury Center and Associate Professor of Higher Education Leadership at Boston University. Tony’s research has appeared in numerous scholarly publications and he is the recipient of numerous awards from the American Sociological Association, American Educational Studies Association, Association for the Study of Higher Education, Eastern Sociological Society, and the Society for the Study of Social Problems. He is the author of The Privileged Poor: How Elite Colleges Are Failing Disadvantaged Students. His new book, Class Dismissed: When Colleges Ignore Inequality and Students Pay the Price is scheduled for release in August. Welcome Tony.

Tony: Hi. Thank you all for having me.

John: Our teas today are:… Tony, are you drinking tea?

Tony: I’m actually drinking water, but I was actually thinking about going to get the Bengal spice tea that’s in my cabinet right now.

Rebecca: That sounds yummy, maybe afterwards, huh?

Tony: Indeed.

Rebecca: I have a new tea John that I got when I was in Scotland. So this is a 1903 blend from Pekoe Tea Edinburgh.

John: Wow. Yeah, I saw some of the photos from your world tour there while I’ve been in the classroom here, so just rub it in a little bit.

Rebecca: I’m trying. [LAUGHTER]

John: …and I am drinking an Irish Breakfast tea..

Rebecca: that’s on theme

John: …from Wegmans [LAUGHTER] here in Durham, North Carolina.

Rebecca: So, Tony, we invited you here today to discuss your forthcoming book, Class Dismissed. But first, maybe it’d be helpful if you tell us a little bit about your own educational journey.

Tony: There are two things that I always share about getting to this spot of being an educator and being an academic is: I’m a head start kid and I’m a first generation college student. Those two things are central to who I am and the work that I do. If it were not for Head Start, I would have a very different educational trajectory. Head Start put me in a school across the tracks, literally, in Miami. I went to a school that I wasn’t zoned for, because that dividing line that was McDonald’s Street. I was supposed to go to that dividing line of McDonald’s separated West Grove from Coconut Grove, where the Bahamian settlers were who cleaned up behind the white, wealthier families that live on the other side, and the schools were night and day in many respects, from the resources that they had, even class sizes were a little bit different. It was just a very different place. And what’s interesting is, if you were to come to my office right now, I actually have a map of Coconut Grove, and it literally says Coconut Grove Negro district, and on this official city map, you actually see the line that was drawn by city officials to say where black people could and could not live. That was fundamental. Head Start, it didn’t remove me from that history, but it didn’t make me travel the same path that that history would force me to any other way. And I’m a first-generation college student. I’m the son of a security guard. My mom actually helped segregate her middle school that she then worked at for 31 years as a school monitor, and my brother is a janitor who actually works at my old elementary school. No one in my family extended learning beyond college, but they made it possible through everything that life could throw at us, that made it possible for me to go to college, and those two things fundamentally shape who I am. As a Head Start kid, I can’t help but think about being from Coconut Grove. Every city in America has their Del Mar divide, that street that separates the richest and the poorest. Thinking about like it is in St Louis, I live very close to ours, and my education trajectory looks very different from everybody else who I went to school with. So many people who I live next to had a very different trajectory. So those two things really speak. And I was very fortunate to end up at Amherst College for undergrad, and then I came over to Harvard University to pursue my PhD. And to be honest with you, I haven’t left school yet. Since the moment I entered through Head Start, I have not left school. It’s been a lifelong dream to be a forever student, and I’m living it.

Rebecca: I’m living that lifelong student trajectory as well. [LAUGHTER]

John: Me too. The history of redlining and dividing districts and federal funding and loan availability in terms of those redlined districts, which weren’t always labeled that way, but they were still treated that way in terms of the availability of FHA loans and so forth…

Tony: Exactly.

John: …for a remarkably Long time, led to some horrible inequalities in terms of school financing.

Tony: Yeah, how the United States did policy for transportation. When you think about I-95 they literally drove highways through neighborhoods and say, “Okay, black people live over here, white people can live over here”. Even, how we handled the GI Bill, even though it was supposed to be one of the most universal policies. One, it wasn’t universal because so many women were not available for it, and then yet, the racialization of it was also a major aspect. So yeah, between redlining and blockbusting. So actions that real estate agents would say they would purposely introduce a black family in a neighborhood selling a house at like 125% of its value. But then when those whites who did not want to have a black neighbor, they were quick to sell and leave, and neighborhoods began going from all white to all black in that very short period of time. And you think about the resources that left because of income differences and segregation, weighed down by racism with income, I was removed from some of that, because Head Start placed me at Coconut Grove Elementary, and the principal there, Don Beebe, said he gets to stay. Not everybody had that opportunity.

John: And you talked about some of this in The Privileged Poor, where you talked about some of the inequities in colleges based on the amount of privilege that students had. Could you talk a little bit about the thesis of that to help set the stage for your more recent book?

Tony: Yeah, The Privileged Poor came about because of two things, and very much personal experience, but in two ways, experiential personal experience, how I experienced as a student, but it also what I had to grapple with as a graduate student, because as a student, I was trying to figure out what was going on when I got to Amherst, because so many people had gone to boarding school like Andover and Exeter and Saint Paul, or these really, really ritzy prep schools like Hackaday and Sidwell Friends and Nightingale I had graduated from a prep school in Miami, but from Head Start to 11th grade, I was a public school student. I had a football coach who liked athlete students but didn’t like student athletes, and so I transferred schools my senior year because I didn’t want to be under that kind of regime. And then Amherst called that football coach and said, “Hey, do you got a student who can pass our test?” He said, “Yeah, we got a kid this year,” and the rest was kind of history. The reason why I tell that story is because when I got to Amherst, I discovered that my individual detour through a private school was actually a well established on-ramp to elite colleges because of programs like Prep for Prep, A Better Chance, the Wight Foundation (W, I, G, H, T), and all these other programs that place lower income and sometimes lower income students of color into boarding day and preparatory high schools. So I’m like, “Okay, this is different.” This is people come from all over the place. It’s not just the rich people who are coming from these ritz y places. But then I got to graduate school, and as a sociologist, I’m reading about these inequalities and cultural inequality and race and all that stuff, but no one who’s writing about education is speaking about these students. They kept speaking about students as a monolithic group, really like they were painting with one brush stroke, and I was like, “Well, they got half the story right.” A lot of the people who I knew did struggle with isolation and difference and culture shock, but the other half of students, roughly, did not, like I had friends who studied abroad in high school for a year. I had friends who had flown on private jets. I had friends who had experiences that I only saw on movies and TV shows, like Gossip Girl. And so I put my experience as an undergrad in conversation with what I was learning as a graduate student and say, “Hey, something’s going on here.” And what I learned is colleges were hedging their bets. They were getting their new diversity from old sources. They were increasing the number of lower income students, but they were not saying was that they were going to private schools to get those students. And my research show that one half of lower income black students at elite colleges like Amherst and Harvard are actually the alumni of those boarding, day, and preparatory high schools. And so when I was dealing with all of that, that’s what came up with the privileged poor. Privileged poor is an oxymoron. It’s about somebody having little economic capital but having high stocks of cultural capital. They had been to elite places before. They had traveled to Tulum, they had traveled to Martha’s Vineyard, they had traveled to Nantucket, all of these very, very ritzy places. And when they got to college, they were in their fifth year of boarding school, really, and I contrast their experiences to the doubly disadvantaged, those lower income students who don’t have that same experience. And the reason why it was important to me to draw out this distinction was because any program that we created to help students in college, especially lower income and first year in college students, it would miss the mark, because if we had these two modal groups, these two people who are on different sides of the coin, if we try to navigate right down the middle, we will miss out on so many students. And so I use the privilege poor and the doubly disadvantaged, kind of like the miners’ canary, I’m able to show when and how class matters in college, both symbolically through cultural capital, those taken for granted ways of being that are valued by colleges and universities, but then also economic capital. I’ll give you just two quick examples. One, who knows what office hours are? Who’s comfortable using them? And who knows how valuable they can be, not just for your present but also your future? Usually, the literature and other people say, it’s usually the wealthier students, people whose fam went to college, I show that it wasn’t just those from money who felt comfortable, but those who had experience that only money could buy, the privileged poor and the middle class were more comfortable, the doubly disadvantaged were not. They got access to the letters recommendation. They got access to institutional resources at a higher rate than their lower income peers. But when campus closed during spring breaks, and it was about how much money you had in your pocket, now how much cultural capital you have in your mind, it didn’t matter whether you were privileged poor or doubly disadvantaged, you went hungry. And so I was able to show how students’ trajectories to college shape their pathways through college in a new and novel way. And so The Privileged Poor allowed me to engage with policy as well as academics and reducing some of the inequalities on campus.

John: The Privileged Poor was written before the pandemic, but then the pandemic hit and you started working on this new book. Could you talk a little bit about what you observed there and how that led to Class Dismissed?

Tony: Yes. So The Privileged Poor was published in 2019 and I was very fortunate that in the years in between now and 2019 I got to visit a lot of college and universities that have begun working with them to change their policies, and to date, over 80 universities have changed their dining hall policies to account for food insecurity on their campuses, both from small liberal arts colleges to large public institutions and every institution in between. And so I was having this good rapport. And The Privileged Poor also focuses on life on campus. It tries to understand how class shapes students’ engagement with their peers, professors, and the policies that govern campus life. And one thing that kept gnawing at me was that a question that The Privileged Poor cannot answer head on because of what wanted to focus on then was about students’ lives off campus, especially their families in their neighborhoods, and how that continues to shape how they move through campus. Class Dismissed came about because I was asked to do a project about how black students were experiencing inequalities on campus, especially during the pandemic, and I said I like the premise, but to fully understand how inequality shapes how students move through campus, I want to expand who I’m speaking to and the questions that I’m asking with a particular focus: how does the inequalities off campus shape daily life on campus? And that’s how this project began. I was invited to do this study by William Julius Wilson, a preeminent sociologist, and I interviewed 125 Asian, Black, Latino, Native, white and mixed students to understand truly how COVID exacerbated the very inequalities that universities were ignoring, especially how structural inequalities like poverty, segregation, the lasting legacy of redlining and blockbusting, which we already talked about at the beginning of this conversation, continues to shape how students move through campus, and I was very excited and intentional about including more groups to study, because I want to show you just how different their experiences are, especially by inclusion of Native students, who are sadly one of the most overlooked groups of college students that we have, to be able to show not just the lasting legacy of redlining and blockbusting, but the lasting legacy of land theft and disenfranchisement, deepens our understanding of what universities need to do to prepare for these students. I know we probably want to get into it, but there’s something about understanding where students come from that really shapes our understanding of where they return to and when COVID shut down campus, even if the policies for these closures were correct, we show just how ill prepared we were to help students navigate that transition. And again, and I say this in the book, this book is not a COVID book. This book is not about COVID. This book is about the inequalities that existed before that were worsened by campus closures and the pandemic. Because I really wanted us to understand where students come from and how that continues to shape their life, both as a springboard into more opportunity, because in the book, I talk about students who were able to take on unpaid internships during the pandemic. Even as the pandemic shut most of the world down, crippled some countries to the brink of bankruptcy and collapse, there were students who were taking on unpaid internships at venture capital firms, compared to then being able to show well, yeah, lower income students also took on unpaid labor, but it took on a very different form, and yet new is I’m actually going beyond just saying that both groups of students took on unpaid internships or unpaid labor, I actually show that the skill sets that are used by lower income students to carry out the work that are thrust upon them often requires a higher level skill set than those used by those in unpaid internships who complained about the grunt work and the busy work that they were able to do. But here’s the rub, whose CV is going to say what? Whose CV is going to have the right title? Whose CV is going to have the right employer? Whose CV is going to have the right detailed job description? And whose CV is going to remain silent about all the extra work that they did in addition to classes, in addition to other familiar responsibilities? So that’s why I said, to me, I hope people take away from the book that yes, COVID had a different effect on students. But I really want us to pay concrete attention to the way in which so much of what I talk about existed before March 2020, before campus closed, and these processes were continued for generations because that black box of unpaid labor that happens for lower income students, that wasn’t created four years ago, that has already existed. But then I try to also offer concrete things that we can do to begin to understand this. Because I don’t know if you all remember, in the early 2000s the Common Application introduced the familiar responsibility question to understand why students are, for example, not part of Glee Club and key society and playing a sport. And some people like, “well, I work,” or “I take care of my grandparents, “and they saw this familiar responsibility question really changed the way in which admissions officers were able to get a texture of students’ life. I asked a simple but a fundamental question in the book, Why do we have this at the end of high school, beginning of college, to help students get into college, but we have nothing like it on the way out? What are employers missing by not understanding the unpaid labor that all students do, and not just those who go to familiar places, by venture capital firms or a senator’s office or some of the other things, knowing that the work they do is mostly grunt work that doesn’t give them any kind of true experience.

Rebecca: It’s interesting that all of these inequities have existed forever, and COVID did make things more visible, but that doesn’t mean that a lot of change has occurred. Can you talk a little bit about some of the ways that colleges continue to fall short?

Tony: Yeah, one of the things that I highlight in my work is, oftentimes, I don’t want to say the actions, but the happenings of the most overlooked offices on campus. And I’ll talk about like, you know, the Dean of Students Office and other places like that. And to give you an example, I talk a lot about academic leave policies in the book, and the reason why is because it often shows both the class biases and the, quite frankly, ignorance that colleges have about where students come from, and I talk a lot about where students come from, because we’re talking about universities that are reaching out and saying, “We want you. We want a student from every state and every type of community, like we want to diversify our campuses along all of these lines.” But are you ready for it? If you want it, you get credit for recruiting it. But are you ready? Do you actually know what students need? The reason why I talk about leave policies is because I exposed in the book the very class and paternalistic approach that we take to it. When a student wants to take a year off and do an internship or just take a year off just to travel, the only thing they have to do is email that Dean and say, “Hey, I’m not coming back next semester.” They fill out something, but it’s usually very light work. If a student is asked to take the time off, and a lot of people will say, “Well, it’s probably because they cheated, or that something like that,” it’s often not because of the work. It’s because they are struggling to manage the expectations of home and the reality of college. When universities tell students that they need to leave campus for academic leave, they almost act like parole officers and put a whole bunch of responsibilities on students, new responsibilities on students as they are going home. So even though a student is at their most vulnerable, many universities require students to work a full-time job and take class at a local university while they are away from campus. There are some universities that require letters of recommendation from that employer. Now to middle-class America, that may not sound so outrageous, but what if you come from a community where 50% population have jobs and the other half do not? What if you come from a community where you’re not only the first person in your family to go to college, you one of a few people in the entire community to go to college. Who is comfortable and familiar with writing the types of letter of recommendation to assess your mental ability when you are fighting to get a job at the local fast food joint or Walgreens or CVS or Duane Reade, because that’s all the jobs that you could possibly apply for in your area. If we don’t understand the geography of inequality, especially as it pertains to access to employment, access to schools, access to mental health counselors or individuals who can assess that, are we truly helping students when we’re giving them a task that can’t be done, not while they’re home? There are some students who had to leave home after they have left college to go to a place to be able to fulfill that because they live on the reservation and finding work in that way was impossible? What about our students who come from more rural communities where jobs aren’t as available as the apples on trees? There are so many things, and so I use students’ experiences to not only show how different those who come from privilege and those who do not, how different their college times are. But I also relate that to policies that we could actually change on the college campus to address the inequalities. It’s heartening that the University of Rochester, for example, has a program that they’ve had for years called the Take Five program, because they know that lower income students disproportionately have more disruptive life events that undercut their academic experience. They were like, you are admitted under this take five program, because we know that this time that you are investing in higher education is often going to be punctured with moments that leave you so broken and bruised you might take a week or two slower. And so I try to highlight those other things. And the reason why I talk about policy here is because, as I was doing this book, I was inspired by the work in The Privileged Poor, where I was able to get universities, for example, to change their dining hall policy. And so I sent out a theme for the book. I said, “Well, now that we know what we know, what are we going to do about it? What’s the point in just writing about inequality if we’re not going to address it? If students’ stories give the general scaffolding of policies that can be adopted, why not listen to them? Why not let that inform the universities that govern campus life?” I just want to bring attention to that because the fact of the matter is, as our communities become ever more diverse, by geography, by race, by class, we must pay attention to those sending communities in the same way how any immigration scholar will tell you country of origin matters because US policy differs, differs because of their relationship with each country. The same thing applies. Harvard and BU and Amherst have real nice diplomatic relations with Greenwich Village, with the Upper West Side, with Palo Alto, very great diplomatic relationships; from Coconut Grove, from Detroit, from parts of Brooklyn, from parts of Cleveland, St Louis, not so much. We don’t understand, and because we don’t have an understanding of that inequality, it’s hard for us to adopt policy that is receptive to it, because, again, to ask a student to take on a full- time job when they come from a community where jobs have been gone for a generation, is giving them a task that they cannot complete. The sad part about it is those requirements were not always relaxed during COVID19, some universities still required students to work during it. One student told me that she had to petition to get two part-time jobs to count because that was all she was able to find during the pandemic. And because what she come from, there weren’t a lot of jobs, and then she had to take on these two part time. Now, this is the same person who lived in a house with a family member who was on dialysis. This is the same person who lived with immunocompromised people, and she had to petition yet again and say, “Hey, I am afraid, deathly afraid, to go out to work. Please don’t make me because I’m fearful of hurting my family member.” She had to petition for it, because universities weren’t flexible enough to actually realize the consequences of it, or they were so rigid in their policy. And this book is not a book that is organized by, “Oh, this is policy, let me see the effect, right?” No, the book is organized by understanding how students dealt with the inequalities exacerbated by the pandemic in their families, finances, in the fault lines along race on campus. And when you look at the family dynamics and the consequences of it., you just see how it’s important to understand that students, especially lower income and first-gen college students, they’re not running away from home. They’re trying to get away from the things that make home hard. That’s why so many first gens are driven. It’s not because they don’t like home, it’s that they don’t like aspects of home that make life hell, whether that means having to do, as I talk about myself, whether that means having to do homework by candlelight because the power was out more often than not, whether it was not having your own bed or your own space to be, or enough to eat, those are very real thing. But I also want to highlight the ways in which university policies make coming from those spaces even harder, and to some students, they almost felt intentional.

John: So far, we’ve mostly been talking about institutional policies. But what role do individual faculty members play in this?

Tony: Individual faculty and staff are also important players in this, So, I’ll give you an example from the book. In the book, I show how universities have a segregated on-campus labor market where students are almost divided by social class in what jobs they go after and what jobs they get. What I show is that middle class students, or rather, students who are comfortable engaging with faculty were more likely to get research, teaching, and course assistantships. They were more likely to be in quote, unquote, those like life of the mind positions, the academic kind of heavy lifting work of the University. Students from lower income backgrounds who were not comfortable engaging with adults were more likely to be in manual labor positions like barista, grounds keeping, janitorial. That was happening long before the pandemic hit, and then when campus closed, and what I’m able to show in the book, is that lower income students who weren’t comfortable lost their jobs, those who were comfortable with faculty kept their jobs, and even increased their hours. I talk about this being directly about what faculty can and cannot do because so often assistantship jobs, whether it’s course, teaching, or research, those jobs aren’t even posted. Those jobs are doled out in office hours. Those jobs are people who are tapped for those positions. But if you are not in those spaces, even if you’re the best qualified because you know the material, you don’t get that job. In the end, what I show is the students who needed more were given less. The students who needed to earn more money to support themselves and their family were given fewer hours, less resources, and less support. The students who needed less, at least financially, were given more: more hours, more money, more support. It increased the disparity that what these jobs can do, and importantly, let’s then move beyond the pandemic. If you have a job when you have high faculty interactions, you not only get paid today, but you get a letter recommendation tomorrow. But if you have a transactional job where it’s pay for services rendered, that’s all you really get, is the pay today, there aren’t readily available opportunities for you to use your job to fully access institutional resources. Yet, if you work for me or any faculty member, there’s a greater likelihood that you will be able to access something from our networks, whether it’s, “Oh, I’m going to be meeting with the Director of HUD,” or “I’m meeting with this Director of a movie, they’re giving me three extra tickets. why don’t you come with me?” All of a sudden, you’re meeting people in different kind of ways. Or I. can put you on to say,”Hey, this person’s hiring next year. You should think about interning there.” These are just like very, very real opportunities that students who are connected to faculty members who are in the know or who can connect them with it, do more. They get more and so that’s why I want to challenge faculty. And faculty have great autonomy and greater access. One chemistry professor, for example, can hire as many students as an entire office like a dean of students. Some chemistry professors’ labs are 20 or 30 people strong, and half of them are undergraduates. So we have power within ourselves. I was doing a professional development program this weekend, and I met a Dean, and he said that he just changed the rule that if a faculty member does not list the job on the university’s website, they will not be eligible for a benefit that the college gives for hiring undergraduates. And I applauded them for that, because that is a step in the direction that I think we all should go. Because, as I also show in the book, when you make explicit the hiring process, lower income students from all backgrounds, whether it’s public or public school or private school, or their familiarity with elite environments, they’re more likely to apply or feel that it’s an opportunity that is available to them.

Rebecca: I think in this example and the previous example, you’re really highlighting the relational aspects that are really important for students to be successful in various ways, both on campus and in the next steps after campus. And you’ve really highlighted the idea of both in the example of the petitioning, and even knowing that petitioning is an option or building relationships with faculty, and even knowing that’s an option to get opportunities and highlighting the idea of making things more explicit. Is that the direction that institutions need to go in is developing policies that really highlight transparency, or are there other suggestions that you have for institutions?

Tony: I mean, transparency is huge, but it’s not just transparency. I think it’s also translation, because the more we leave to random connections, random conversations, or random moments of, “Hey, you look familiar,” or “Hey, do you take my class?” …the more we will see these class processes to continue, because students who are comfortable will avail themselves to more resources because they know how the college works, students who are not especially lower-income students think that hiring, grades, internships, fellowships, should be about the work, and yet, sometimes doing the best is not what gets noticed. It’s being present. It’s being in the room. I always tell the story of, when you apply for the Rhode to go to Oxford for study, you need eight letters of recommendation, eight. Who knows eight people, and not just know them, but who knows eight people who know them well enough to write true letters of recommendation for them, to endorse them for one of the most prestigious, if not the most prestigious, undergraduate award you can receive? You can be a 4.0 student, but if you’re a 4.0 student who has never been to office hours, who has never attended a faculty and student-faculty dinner, that has never worked for someone in their lab, do you have an advocate on campus for you who can say anything else, other than they were the top performer? But if you were a student who got like a 3.85, not quite 4.0, but still A range person, but you went to office hours because you didn’t do as well on your first exam, and you started going, and you develop a rapport with a faculty member, and you begin to work with that faculty member on their project. And then when that faculty member goes away for a week, sometimes you babysit their dog, or you become a member of their lab and their family, that letter is going to reflect that connection. But we leave so much in that black box of the hidden curriculum about how you should navigate college, and we almost never talk about employment. As a matter of fact, as I argue in the book, university takes a very hands-off approach to on-campus employment. We were like, “Just use this website or attend this job fair.” Job fairs are not neutral ground. We say “wear business casual.” What does that mean? As one student told me, “I don’t know what business casual was.” Some people may hear us talk in this conversation and be “Well, like, this is duh, like, it’s business casual. Get some loafers, get a jacket. Of course, you’re going to go and talk to a faculty member.” If anyone is having that thought right now, I would want them to ask themselves three questions: “What’s the highest level of education of the person who raised me? What job do they have? and how similar or different was my high school to the college that I went?” We have to remember, people with PhDs are 12 to 25 times more likely to have a PhD parent. Faculty members are like doctors, dentists, and the vets. It’s a hereditary position. So many faculty members have not only family members who have PhDs, but who are the children of PhDs. Again, through studying students’ experiences, through their families, finances, and the fault lines along race on campus, I was able to expose the way in which students move through campus on uneven and unequal grounds, long before the pandemic, and was able to chart how much rockier it got.

John: So, we’ve talked quite a bit about institutional issues and institutional policies, as well as some things specific to faculty. One of the things that happened with the pandemic, though, is faculty, often for the first time, recognized the extent of some of the inequities that their students were facing when they were seeing students who had trouble accessing wireless networks, or accessing Zoom, and struggling to share a computer, or being busy taking care of sick relatives or other issues, and there was at least a bit of recognition of some of these inequities. But I’m wondering if maybe faculty are backing a little bit away from that now as we’ve moved a bit further from the pandemic. A lot of people were a little bit more relaxed about deadlines and other policies and were a little more aware of the role of the hidden curriculum and so forth, but I’m not sure that that’s continued at the same level we’d like.

Tony: And that’s one of the reasons why I hope that this book doesn’t take us back to COVID, but it resurfaces the lessons that we learned through it, with some new ones, of course, because for me, I don’t want us to have this “get back to normal,” this post-pandemic normal, this new normal. The new normal is too easy. It will all too easy become a replication of what we had before if we don’t take these inequalities into consideration. If we don’t understand the way in which class shapes how students move through campus, and how race often exacerbates those differences, we just go back to what we had. We need to strive for something more like an equitable campus. We haven’t seen that.

Rebecca: Moving towards an equitable campus requires some hard work and change, and sometimes that’s something that people are really afraid of.

Tony: Yeah, I was thinking about something I said, it was like: “Simply following the impulse to get back to normal will only be a setback. If we return to normal, we will return to what was. We will once again be held hostage to the inequities that plague higher education and society alike. We will once again hold ourselves and our institutions back from being what we could be, what we should be. Let us not yearn for normalcy. I don’t want to be normal in the sense of the normal operating procedure. We need things to disrupt the normal operating procedure, unless our intention is to harm the very students who we are paying millions to recruit, retain, and graduate. If your intention is to do that harm, then you can go back with the new normal that’s basically going to be what we had part two. But that is not your intention, then you need to rethink and reframe many policies.”

John: In addition to the need for institutional change, are there some specific things that faculty can do in their classes to help reduce some of the effects of the inequities that our students face?

Tony: I’m a sociologist, and I already get in trouble for being as prescriptive as I am in the sense that “you’re too applied,” I’m like, “Well, again, now that we know, we know what we’re going to do about it,” but I don’t want to be so prescriptive that I limit the imagination of faculty. I’ll give you an example: in reading The Privileged Poor. I talk about the fact that we always say when office hours are. We almost never say what they are. And my work on office hours has spurred hundreds of faculty to begin to define office hours on their syllabi and on the first day of class. I want them to be similarly inspired. And here’s where it gets fun. Some people were in class 10 minutes early, and walked the class to their office to show people where they are. I never said to do that. I want to put people on the path to understanding the nature of America and how it comes to campus. We all don’t have the same streets to walk down. Some people gladly take a walk at night and stretch their legs. Other people know that that is a luxury that could cost them their life. And I say America, not saying that we are not global institutions, but we also know the larger context of the recruitment of lower-income students, especially in no-loan financial aid policies that are at nearly 80 no-loan schools in America. The vast majority of them only have no-loan policies for U.S. students. For me, that’s why I say America. And so I don’t want to be so prescriptive and tell fabrics what they need to do, but I do wish more people knew about redlining and blockbusting. I do wish more people knew about land theft and settler colonialism, and not just in the historical context, because we love to say that happened a long time ago, like Jim Crow laws were a long time ago. I’m like, “No, they weren’t.” I wish we understood the present-day manifestations of those inherently disenfranchising practices, because if we did, I think we would come to understand the reality that the greatest determining factor of an individual’s life chances in this country is a zip code in which you are born. In the land of the free, home of the brave, the place of unbound opportunity, if I know your zip code, I can predict how old you are going to be when you die, if you go to school, if you will graduate from high school, what college you would go to. Neighborhood isn’t destiny, but it almost feels sometimes that those who make it out took a detour that was a once-in-a-lifetime thing. There was a moment, there was a broken light that said, “turn here” instead of keep going and getting stuck into a different path. And so I just hope that this book spurs conversations on campus, not only to revisit some of the most invisible policies that have rather large impacts on student life, but also thinking about how we move through campus.

Rebecca: I hope a lot of faculty and administrators and other folks involved with our institutions read your book and really come together with creativity and have some interesting solutions or experiments to make change happen. We always wrap up by asking: “What’s next?”

Tony: What’s next? That is a great question. I told you I’m first-gen. I never got to do a college tour when I was in high school. I didn’t know what a college tour was when I went to the prep school, you know, I was around a whole bunch of rich people, and they were like, “Oh, well, we’re gonna take a week through the California schools and a week through the New England Schools.” And I was like, “whatever I can’t see online when I’m at school on a computer because I don’t have internet at home, it won’t be seen.” And so I always say that when I go and share the work with people, as I’m invited to campus. This is my college tour. And so one thing that I look forward to about what’s next is visiting campuses to share the book. And also I am knitting another baby blanket for my graduate advisee, who just welcomed his first child into the world with his wife. And so that’s what’s next for me, is the book tour and a baby blanket. I actually just went and got the yarn this weekend, and I chose a pattern.

Rebecca: That sounds really exciting, a nice balance.

Tony: Yeah. [LAUGHTER]

John: And we do appreciate your book tours. In fact, we very much appreciated when you visited Oswego after your previous book. And I know shortly after that visit, a lot of people stopped calling office hours, office hours, and started using other names and moved them to other places to make them a little bit more welcoming. So I know that was a fairly immediate effect of one of those college tour visits.

Tony: Actually, Oswego was my last in-person visit before campus closed.

John: Yeah, we closed just a week or two after that. I think. I remember that, yeah,

Tony: I think I came up on March, 7th or 8th, I believe, and campus closed on March 10. [LAUGHTER] It was my last visit. I got off the plane, I was like, “Yeah, this is a different world we are living in.

John: Well, we were glad you made it before everything shut down.

Tony: I am too

Rebecca: …extra memorable. [LAUGHTER]

John: Well, thank you. We really enjoyed talking to you, and we’re looking forward to sharing this episode and to reading the book, which should be arriving shortly, my pre-order went in a couple months ago.

Tony: Awesome. [LAUGHTER]

Rebecca: Thanks for joining us.

Tony: Thank you all so much.

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

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354. International College Students

International college students face cultural and financial challenges in addition to those all new college students face. In this episode, Peter Ghazarian and Hayley Weiner join us to discuss strategies institutions might use to support international students.  Peter is an Associate Professor of Higher Education Leadership in the School of Education at SUNY Oswego. He has worked in international education in the US, UK, Germany, and Korea. Peter’s work focuses on higher education, leadership, public policy, multiculturalism, and human migration. Hayley is a graduate student in the Higher Education Leadership program at SUNY Oswego.

Show Notes

Transcript

John:International college students face cultural and financial challenges in addition to those all new college students face. In this episode, we discuss strategies institutions might use to support international students.

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John:Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

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Rebecca: Our guests today are Peter Ghazarian and Hayley Weiner. Peter is an Associate Professor of Higher Education Leadership in the School of Education at SUNY Oswego. Peter has worked in international education in the US, UK, Germany, and Korea. His work focuses on higher education, leadership, public policy, multiculturalism, and human migration. Hayley is a graduate student in the Higher Education Leadership program at SUNY Oswego. Welcome Peter and Haley.

Peter: Hi.

Hayley: Hi.

John:Our teas today are: … Peter, are you drinking any tea?

Peter: I actually am currently drinking some tea. For the summer, I would say my go to is unsweetened black tea, and that’s what I have right now. It’s hard to get away from it.

Rebecca: It’s perfect.

John:And Haley?

Hayley: I’m drinking chai today.

Rebecca: Nice.

John: …and Rebecca?

Rebecca: I am drinking a Scottish afternoon in anticipation of my upcoming trip in two days.

Peter: That’s exciting.

John:And I am drinking an Irish Breakfast tea, which is in the same general neighborhood.

Rebecca: I’m going there too. We invited you here today to discuss your research on the experience of international students in US education. Can you start by helping us understand the current landscape of international students studying abroad in the United States? Like, who are the students? Are they from particular regions, levels of affluence, et cetera?

Peter: Yeah. So I’d say there’s been kind of a sea change in the international student population in the United States since COVID. Prior to COVID, I would say it was predominantly dominated by middle- and upper-class students from China. But then with the trade war, and then with the COVID outbreak and the zero-COVID policy in mainland China, it led to a lot of diversification of international students coming to the United States after COVID. And so we are starting to see a lot more students from India in particular, and also from Sub-Saharan Africa, especially in Nigeria. A lot of students coming to the United States from Nigeria.

John:And could you talk a little bit about the research project that you’ve both been working on?

Hayley: Yes, so Peter and I were intrigued by this idea of why international students come to the United States and what their experiences are in terms of seeking employment. A lot of international students express this notion of wanting to gain either internship experiences or post-graduation employment, normally in the form of CPT or OPT and Peter and I are very intrigued, as these students often express positive and negative experiences that are unique compared to what their domestic peers may experience when trying to gain employment of that kind.

Peter: And we’re also kind of interested in these competing personal versus professional elements or aspects to their experience, where they have kind of this imagined experience that they’re going to have as international students. And then there’s this reality and these economic demands that come upon them that they might not have anticipated. And so there’s almost a direct kind of butting of heads there between those two aspects of their time abroad.

John:You mentioned OPT and CPT. Could you define those terms for our listeners?

Hayley: Yeah, so CPT stands for Curricular Practical Training, and this is a work authorization for international students while they’re maintaining their student status, so they can only participate in CPT for employment that is directly related to their major, and while they are in a current student status. OPT, on the other hand, stands for optional practical training, and this is specifically for students after they graduate. And traditionally, students will go for a full-time job, but students can do either part time or full time or even internship. But OPT is specifically for their post-graduation employment.

Peter: And so for a lot of students, that becomes this period where the clock is ticking down if they want to find visa sponsorship through an employer. And so many students see this almost as kind of this grace period after they finish their program to try out with an employer or employers, and hopefully be able to win their support to stay in the United States as a full-time employee there.

Hayley: Yeah, and to add on to what Peter said with this idea of a clock, specifically with OPT, with students finding their post-graduation employment, there’s a lot of federal rules. For example, the latest date that they can start their OPT is 60 days after their graduation date. And as we know, navigating the job market in the current way it is, it’s very difficult for domestic students, international students, or any student in general, to find a job within a specific, constrained timeframe. And international students don’t get the privilege of looking for jobs outside of their major or maybe just taking a job that can earn them a little bit of money while they seek something that is more up to what they’re looking for in the long run. So keeping in mind that there are these federal regulations about the days and there’s this constant pressure sitting on them to find the jobs, even while they’re a student and post graduation.

Peter: Once students become aware of that, it’s almost like the specter that’s haunting them in all of their experiences, whether or not they’re in class or whether they’re building personal relationships with their peers, there’s this creeping dread of this clock ticking down and this need to find some security in life.

Rebecca: Those federal regulations impact the front end of the experience as well. Can you talk a little bit about some of the challenges international students face in even coming to the United States to study?

Peter: So international students… I would say the biggest struggle is to get that student visa on the front end. So past work that I’ve done related to destination choice among international students has primarily focused on country image and how that influences individual students’ choices. And what I’ve found in the past is that actually much more important than individual perceptions of a destination are the country-level relationships between a student’s home country and the destination, and so they’re much more likely to choose a place that has a good, constructive, positive relationship with wherever it is they’re trying to go. That plays more of a dominant role in deciding whether they go or don’t go to a particular destination. But then there are also other issues that they consider, such as financial barriers and regulations that can get in the way of them easily being able to access higher education within a particular destination. And for the United States, the big barrier, I would say, is demonstrating the ability to financially pay for the study in the United States. It’s for those who’ve had the experience, it’s a bit like applying for a mortgage, but instead of being asked to show that you can pay for it in the future, that you can already pay for the entire house before. [LAUGHTER] And so there’s a lot of financial gymnastics that people go through to try and demonstrate that, even though it is a big ask for them and it can be very difficult for them.

Hayley: Yeah, to jump onto what Peter was mentioning about the financial aspect, I currently work as a DSO in SUNY Oswego’s international student office, and a DSO is a designated school official. So I help students when they’re preparing for their visa interviews or when they’re getting their initial documents, such as a form I-20 to apply for their visa interview. And a very common occurrence is international students needing additional time or having struggles in terms of demonstrating the financial ability, and specifically, international students don’t get the privilege of applying for FAFSA or other United States federal aid programs that their domestic counterparts may get the opportunity to apply for. And so as a result, they have a larger sum of money that they may need to come up with up front, like Peter mentioned. And sometimes, even if they don’t receive the visa on its own, they still needed to come up with that money just to get the visa interview appointment.

Rebecca: And then my understanding is that, depending on where you’re coming from, getting a visa appointment is also a challenge …just scheduling it and making it happen in a time frame that makes sense to start school.

Peter: I’ve had many applicants, for example, from Ghana, who are really struggling with that. It’s just booked out so far in advance, it’s so difficult for them to get an appointment, and the students feel as though they’re very unlikely to be awarded a visa unless they’ve been given some form of scholarship or some sort of financial assistance with the offer. And so students are pretty desperate in that situation.

Hayley: A lot of preparation goes into it as well. Peter mentioned Ghana. I know India is a country where sometimes students are waiting one year or more. I’ve seen students wait years …plural… just to get their visa interview booked. And sometimes students are more eager and they want to have it sooner. And this does result in a different perception of whether they decide to come to the United States specifically to pursue their degrees, or maybe what degree they’re going to pursue, because they’re looking for that longer benefit in terms of financial benefits.

John:Implicit in this discussion is the notion, I think, that most of the students who are coming from abroad are interested in staying here after it, or at least staying long enough to get some training. What proportion of students are coming with the intention of staying in the U.S. after they complete their schooling, and what proportion are planning to return to their countries?

Peter: I don’t have hard numbers for that, but the sense that I get is that a lot of students are pretty fluid in their view of whether they stay in the United States. A lot of students are also willing to go to other third destinations that are English speaking, for example, like Singapore or Hong Kong, or places where English is the lingua franca, and they feel like they’d still be competitive in the job market, but they would be making what we might call a global middle-class wage, although some of the students we spoke to were interested in going back home after getting a bit of experience here, believing it would allow them to move into kind of an elite position back in their home country. In particular, I believe one student was interested in moving for a global energy company that was active within their home country. They believed if they had some energy industry experience in the United States, it would be pretty easy for them to transition into that type of position back in their home country, which is a position for an elite individual there.

John:Given the additional financial requirements for students coming from abroad, it would seem like most of the students who come in would be coming in from above average incomes in many of the countries of origin, which means we’re mostly providing some additional benefits to those who are already relatively privileged in their countries. Is that accurate?

Peter: And that is absolutely accurate. I have actually done a study that looked at whether or not international higher education exacerbates income inequality. In any case, it depends on the host or the sending destination. In some places, it is something that is seen for the elite, and it is almost something that’s required for them to return back to their home and get a position within a large corporation or within the government. It’s seen as kind of a stamp of approval having that international qualification. But in other places, what we’ve started to see is that when we do have people who are from a lower income background who participate in international higher education, it does contribute to intergenerational mobility, and that tends to be an improvement in their social class as a result of their participation. And it just depends on the place. And so in a lot of East Asians countries that are sending students, it is contributing to the inequality, whereas in Europe, especially Eastern Europe, that’s where it’s having more of a positive impact and contributing to economic mobility there.

John:So you’re working on the study of international students in the US. Where’s the sample drawn from?

Hayley: We focus on a phenomenological study where we focused on the shared lived experiences of international students. And just due to our resources, we did use a population of SUNY Oswego students specifically, and these students were a mix of both current students and recent graduated students. And to my knowledge, all of our students were a undergraduate degree level or recent undergraduate alumni.

Peter: There were students from India, Malaysia, Nepal, Bahamas, and Senegal. We did reach out to other institutions in central New York, to their offices of international students and scholars, to ask them to kind of spread the word and help to recruit but we got only a few responses to those initial entreaties, and then when we tried to schedule interviews with those folks, there was no response.

Rebecca: What are some of the challenges that international students face while studying in the US and adapting to the US educational system?

Hayley: I think a big overlooked challenge that international students face, that maybe others may not acknowledge, is they’re kind of starting over in a brand new setting. They not only have to get adjusted to the culture, but there’s some things that maybe people who live in the United States for their whole lives take kind of for granted. So, for example, international students, they’re permitted to have an on-campus job, but they don’t have a social security number. They have to go through the process of applying for a social security number. International Students don’t have bank accounts in the United States, and they can’t even pay for food their first couple days here because they don’t have maybe a card or anything to use at, like the grocery store, or they don’t have a SIM card for their phones to call their families back home. And I think there’s a lot of cultural adjustment that takes place, and students are kind of rushed into being acquainted with United States higher education settings, because not only do they have to deal with all of these cultural adjustments, but they have their schoolwork that piles up almost immediately after they arrive.

Peter: Yeah, and in terms of what we learned just in speaking to participants in the research study, what was kind of surprising or jumped out to us was that they are going through a lot of the same identity development phases that domestic students or local students go through but there’s these additional layers on top of those experiences that they’re having with having to navigate a new cultural environment and dealing with some of this economic pressure that they have on them. For some folks, they’re able to navigate that successfully, and they’re alright, even though it is very stressful. But for others, it is very difficult. For them. There’s always something to worry about, and it makes it very difficult for them to just relax and enjoy the moment, because there’s always some issue or concern that’s kind of lingering in the back of their minds.

John:In terms of cultural differences that they have to navigate, one of those, I think, would be differences in the way in which instruction takes place in US classrooms. Could you talk a little bit about some of the challenges that students face in adjusting to a college environment in the U.S.

Peter: I would say, from our participants, we heard mostly positive things. So the students themselves, coming from a younger generation, felt happy and excited for maybe more of a student-focused approach to instruction and more active learning in the classroom. They appreciated the opportunity to be able to interact with their peers, and felt that it really strengthened their communicative abilities. And so it seemed to be a very positive thing for the vast majority of students. They did mention that it was strange at first and a little difficult to adjust to it, but that overall, it’s something they enjoyed. It’s something they saw valuable as part of this attractiveness of US higher education in general.

Rebecca: Some of the conversations that I had with some international students recently in terms of the kind of classroom setting was the expectation of scaffolding, or the steps to complete assignments that maybe they had an experience in their home country, and not understanding that those things were required, or that those were different kinds of expectations that we have here. So it’s made me as an instructor much more aware of being explicit about what some of those differences might be. Are there other ways that instructors can support this transition into the US system?

Peter: I would say, looking at it almost from kind of this universal design for learning perspective, would be the best way to think about it is that the more explicit and clear you are in general about your expectations, it’s going to benefit not just international students, it’s going to benefit all of the students that are in your course. So making sure that you’re communicating your expectations about assignments in multiple ways, so that the most people can get it or can understand it is going to be really key here in just improving instruction for everyone. And international students will, of course, also benefit from this, but I think everyone can benefit.

Rebecca: So in addition to adjusting to the classroom and some of the adjustments to the U.S., what are some other changes that international students describe?

Peter: So, one of the big things that we heard about was personal change. So students weren’t just adapting to a new cultural environment, it was also having an impact on how they saw themselves and their idea of themselves. And so a few of the students talked about internalizing ways of thinking that they had originally felt were foreign or different or that they were uncomfortable with, but now they saw it as part of who they were, and that they had this interesting experience of moving between selves. So there was their home country culture self, and then there was their US culture self, and depending on the context, they had to be a little bit fluid in their identity and how they behaved and the way that they thought, but that that was an important part of adapting and excelling within a cultural environment is having that flexibility to be able to reinterpret yourself according to the rules of a different game you might be playing according to which culture you’re operating in.

Hayley: And it seemed like when the students kind of described this personal change or transition, like Peter mentioned, it wasn’t really a superficial change that they were describing. They were describing more of like a deeper engagement with the new culture that they were experiencing, and how this deeper engagement worked to reshape their thought processes and their perspectives, and how it was very transformative within their cultural immersion into US higher education institutions,

Peter: There were times when they were able to achieve that imagined or idealized experience of studying abroad that they originally had before they came to the United States. So I think one participant in particular talked about walking home late at night from a part-time job that they held on campus, and how they would never be able to do that in their home country, because it would have been unsafe for them to be walking alone by themselves, and just how they felt so free and they felt so independent that they started crying on the walk home, because they felt like they had achieved what they had dreamed or hoped for by coming to the United States.

Hayley: And that kind of ties on to this, like aspirational kind of rationale that Peter and I focused on on our research as well, where both personal and professional international students have this motivation to come to the United States because there’s dreams that they have. And like Peter mentioned, there was that student who just felt this sense of relief, or just a sense of satisfaction of being where they were at that point, being in the United States, and they felt like they were living what they were dreaming of when they were a child. And then we have the professional side, where they’re international students. I remember one student describing to us how she was thinking of being a doctor, and how in her home country, she knew that being a doctor and being a female doctor didn’t have as much room or level for success. And then another student from the same country mentioned wanting to be a geologist and how, in her home country, geology is not a very popular science, and that more engineering and doctors are from that home country, and how coming to the United States allowed them to have this diversified curriculum that allowed them to fit into these dream roles that they imagined when they were younger.

Peter: And so what we were trying to make sense of these different rationales for studying abroad. We weren’t just doing this like on our own or pulling this out of the thin air. We came into this with a theoretical framework that we adapted from a researcher called Fakunle, who’s based in the United Kingdom at the University of Edinburgh and Fakunle has put together a model for the different types of rationales that international students have for studying abroad. And it’s something that she put together speaking primarily to international students in Europe. And we wanted to see how well it held up while we were speaking to international students here in the United States. And we found that the model applied very well. And those four rationales are an aspirational rationale, an educational rationale, an economic rationale, and then an experiential rationale.

Rebecca: That transitions nicely into thinking about international students for an F1 visa and that OPT or that optional practical training that we talked a little bit about earlier in trying to find a job in their field or discipline immediately following graduation. What is the experience like for students trying to find these opportunities? I know from my own conversations with international students, it can be a struggle. Can you share what some of those barriers are that they might face in this job hunt?

Hayley: I think a very major barrier is that sometimes employers don’t comprehend or understand what it means to be an international student, and believe it or not, with OPT, if a student plans to use their one year of OPT, or in STEM students’ case, they get an additional 24 months of OPT, an employer does not need to provide sponsorship of any kind, and the student is eligible to work for that given employer, so long as that employment is directly related to their major. And sometimes employers get scared or worried about the idea of hiring an international student, either just they don’t have the resources to know what it means, or they’ve never done it before, and that acts as a significant hinder for international students. Now I know when we were interviewing students, there were a few students who mentioned that they were able to easily acquire a job, and it took a few tries, but they were able to get one before they graduated. And we’ve had other students who mentioned that it was much more difficult to get post-graduation employment, and after graduating, it became their full-time job to apply for a job, but keeping in mind that they only had that limited number of days to seek that employment added this extra stress that was very troublesome for the students.

Peter: Yeah, and I would say that it’s not just the employers that are ignorant of the rules that surround OPT, there’s also a concern that support services on campus beyond the international student office, aren’t always aware of these regulations or how they impact a student’s employability, and so students felt like they had to take anything that they heard from Career Services or an internship opportunity that they heard about with a grain of salt, because those are almost always developed or they’re communicated in a way that’s targeted towards local students, and it might not play out the same way for an international student. That opportunity might not exist for them. And they also talked a lot about how they avoided medium or smaller companies as a result of those companies’ lack of awareness or knowledge of OPD or CPT, and the belief that they would just kind of not even consider them seriously because they weren’t aware of how OPT or CPT worked. And so this was a source of pressure for a lot of students. They felt like they were supposed to be the expert of these policies, but they’re very complicated, and for somebody, for example, who’s communicating in a foreign language, trying to express this in a way that calms the nerves of a potential employer is not something that’s easy to do.

John:Might part of that be due to concern that when many new employees are taken on, particularly in technical fields, there’s a lot of on-the-job training that’s provided, which is costly to the firm. And might there be concern on the firm’s part that they might invest in workers who will not be able to get a change in visa status?

Peter: Yeah, I think that’s absolutely a legitimate concern on the part of a company. Interestingly though, it seems like those technical positions are the ones where the students tend to have more success in applying for the positions. And so students, for example, who are going into mining or into IT roles, those are the students who often have the most success in their applications for OPT even though those tend to be the positions that have a lot of on-the-job training that they are going to receive. And I wonder whether or not that’s because those are industries that are traditionally more open to recruiting from abroad, and so perhaps they feel more comfortable with working with these students who might need some sort of sponsorship in the future,

John:And also the fact that there are not that many students in the U.S. majoring in those fields, so that a very large share of employees in those areas are coming from overseas … fortunately, or we’d be in much worse trouble in our country.

Rebecca: It might also be tied to the potential three years of OPT rather than one that is often tied with those particular fields which are STEM designated

Hayley: Based on our interviews with students, as well as just my work in general, I noticed that students who are in STEM designated majors, even for their first year of OPT, before their STEM extension is even granted, they have a much easier time just getting their foot in the door or getting an interview, compared to students who are maybe in the field of like business or communications, and I think that longer extension of OPT could possibly have an impact on an employer making the initial investment into an international student as a first-time employee.

Peter: Right, because one year isn’t really enough time to know for sure whether or not you would want to keep somebody on, but three years, you know then, you know for sure whether or not this is somebody you want to sponsor or not. And so, actually one of our participants made a comment like, “I just don’t think a year is enough for me to prove myself to an employer. And so I don’t think I’ll be able to stay. I’m glad that I have the opportunity to gain that experience here.” But, that person, in particular, really regretted not being in a field that offered the longer OPT because she felt like that would have given her a better chance to be able to stay in the United States in the future. An interesting sort of side effect of that that I’ve seen, is that a lot of institutions are coming up with ways to get their programs designated as being in the STEM fields, in order to make it more attractive for international students. So I I’ve seen, for example, like a business analytics program, that they really focused heavily on data visualization and those types of things in order to promote it and get it approved as a STEM field degree program. But is it actually a STEM field degree program? I don’t know.

Hayley: It is actually, yeah, business analytics was recently added to the list of STEM designated degrees.

Rebecca: What could institutions do or advocate for to minimize some of the challenges for students as they pursue work opportunities?

Hayley: I think, while it may not be the sole solution, a really great solution could be showing international students how to market themselves. I noticed a lot of international students worry that maybe because of their international background, they may not line up with a domestic peer who studied in the United States their entire lives. But that’s not always the case. International students have specific traits such as being able to easily adapt to new cultural settings, or a lot of times they speak even multiple languages, and this is something that their domestic counterparts who are applying for the same jobs, they don’t often have that same trait. And so by being able to market themselves in the current or modern workplace or in the job market itself, I think that would be one way to minimize some of the challenges. I don’t see that as being one of the ways to get rid of all challenges, but it could allow international students to have an upper hand.

Peter: And I think a lot of student support services that are available on campuses now are in this sort of one-size-fits-all approach to supporting students, and that that can be to the detriment of students who are coming from non-traditional backgrounds who are participating in higher education here in the United States. So international students, for example, suffer from this. Non-traditional students might suffer from this. First-generation students might suffer from maybe an older approach to providing support services to students that in the past did serve well, but now maybe we need to be thinking a little bit more carefully about how do we individualize these services that we’re providing, so that we are at least aware of the different types of support that different students are going to need if they’re going to be successful transitioning from higher education into the workplace, and so international students would absolutely benefit from this. And I think that, in order to make this work, there needs to be a little bit more communication across offices on university campuses, because now a lot of these things are very siloed off from one another, and so it prevents, for example, an understanding of students who are receiving accessibility support in their work: searching for a job, for example, or students who are international, who are looking for a job, might have specific needs that they would benefit from if those offices were aware of what one another were doing and they were sharing information a little bit more openly with one another.

John:A while back, we did an interview with someone from the University of Miami who was talking about a program they had there to help prepare students from China for American classrooms in terms of the difference in structure and the difference in expectations, in terms of active participation and discussion. Is that something that perhaps more colleges could do to ease some of the transitions?>

Peter: So there was kind of a boom in those types of programs, in those gateway programs, they were often called, and they met with mixed success. In some cases, they were really helpful, and it helped students to adapt by giving them a soft transition period when they could adapt to the expectations of the U.S. university, before they went into a more high-stakes environment where they were getting graded for their actual content area coursework. However, some people were critical of this. They saw it almost as a money grab by the institutions who were asking these students to complete maybe 24 credits of coursework that wasn’t really going to apply towards a degree, and a lot of the times it was a conditional part of their acceptance into that institution. And so they got kind of a bad rap by especially international students who saw it as just paying for two more semesters but not really receiving a tangible benefit.

John:That particular program was a very short course, just more of an orientation to the differences in the culture of American college education. It was just a short program to reduce some of the shock and to help prepare people for the difference so they could hit the ground running without getting a bit behind in their work.

Peter: Yeah, I think that approach is absolutely positive and something that would be of great benefit to the international students, but again, if it has no credits, and then the funding for that type of program becomes very difficult, because it’s not sustainable in the long run, a lot of the time,

Rebecca: Is there a role that institutions could… should… play in establishing relationships with potential employers or regional companies that might make it easier for students to find placements after graduation.

Hayley: Working in an international office, it’s not traditional for international advisors to maybe reach out to employers on behalf of students, but if an employer were to ask a student a question related to their visa status, or maybe related to OPT or CPT, that would be somewhere where an immigration advisor on a campus can step in. Something recently that the SUNY Oswego International Office did, was we actually heard about students receiving lots of questions from their employers about what it means to be an employer of somebody who is working under CPT authorization or OPT authorization. And so our office actually took the initiative to make a specific web page for those employers for these basic kind of Q&A, frequently asked questions, that we do receive, and it’s actually had a very positive impact. And we’ve received a few compliments from some employers about how this did assist them, and they learned some new information about really what it meant to be a student on OPT or a student on CPT from the perspective of an employer.

Peter: And that more broadly, with all of these workforce development initiatives that we’re seeing take root across the United States, I would say that there’s an increasing expectation that higher education institutions are more directly involved in the transition of their graduates into the workforce, and that they are playing a role in making sure that students, regardless of what major they’re choosing, are being prepared for some sort of future within the economy. And I think that there is some resistance to that, because it challenges some of the foundational ideas about what higher education is about, or the purpose of a higher education institution. But I don’t think it’s something that higher education institutions are going to be able to escape. With the huge amount of money that people are investing in a degree there is an expectation that there’s going to be a return on the money that students put into that and higher education institutions are going to be held accountable if students are not able to be successful after pursuing their degree.

John:Are there any other things that you’d like to share about your study with our listeners?

Peter: The thing that really jumped out to me is as someone in the past who has done primarily quantitative research focused on international students, it was nice and refreshing to focus more on the individual lived experiences. And what really stood out to me was how similar the experiences were between international students and what is recorded in the theory about local domestic students in the United States, and so they’re having these same sort of identity development phases, or they’re going through a lot of these same sort of experiences. But as I mentioned earlier, it’s layered with these other things that are going on that really add a little bit of depth and complexity to the types of things that are happening to the international students here in the United States.

Rebecca: We always wrap up by asking: “What’s next?”

Peter: I would say this study focused on Central New York in particular and so the next logical step would be expanding it out further to other regions of New York State, or to other regions of the United States in general, to make sure that my model holds up according to other experiences in other regions of the country and in private and public and even parochial higher education institutions within the United States. So grasping at the diversity of experiences that exist within U.S. higher education, and making sure that that’s captured in the work, and then moving beyond just defining the problems and the experiences towards highlighting or spotlighting solutions to these issues or concerns that we’re learning about as we’re studying the experiences of international students here.

Hayley: Yeah, and to kind of add on to what Peter was saying, by bringing to light or highlighting or making awareness of the shared experiences of international students, because I think it’s very important to acknowledge that international students still touch just about every office on the campus the same way that domestic counterpart students would. And so this is not just something that maybe international student advisors or individuals who work with international students on a daily basis should focus on, this is something that kind of has stakeholders on all ends of a campus. And so by spreading the awareness or making others known of these challenges that international students face, I think solutions would become more prominent.

Rebecca: Well, thank you both for getting us to think a little bit more about our international student population.

Peter: Oh, thank you so much for having us, and we really appreciate the opportunity.

Hayley: Yeah, thank you so much.

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John:If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

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353. Beyond ChatGPT

Faculty concerns over student use of AI tools often focus on issues of academic integrity. In this episode, Marc Watkins joins us to discussion how the use of AI tools may have on student skill development. Marc is the Assistant Director for Academic Innovation at the University of Mississippi, where he helped found and currently directs the AI Institute for Teachers.

Show Notes

Transcript

John: Faculty concerns over student use of AI tools often focus on issues of academic integrity. In this episode, we explore other impacts that the use of AI tools may have on student skill development.

[MUSIC]

John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by

John: , an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

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John: Our guest today is Marc Watkins. Marc is the Assistant Director for Academic Innovation at the University of Mississippi, where he helped found and currently directs the AI Institute for Teachers. Welcome back, Marc.

Marc: Thank you guys. I really appreciate it. I think this is my third time joining you all on the pod. This is great.

Rebecca: Today’s teas are:… Marc, are you drinking any tea?

Marc: I am. I’ve gotten really into some cold brew tea and this is cold brew Paris by Harney and Sons. So very good on a hot day.

John: We have some of the non-cold brewed version of that in our office because the Associate Director of the teaching center enjoys that Paris tea so we keep it stocked pretty regularly. It’s a good tea.

Rebecca: Yeah.

John: My tea today is a peppermint spearmint blend.

Rebecca: Sounds nice and refreshing. I have a Brodies Scottish afternoon tea, and it’s hot. And it’s like 95 here. And I’m not really sure why I’m drinking hot tea in this weather. But I am. [LAUGHTER]

John: Well, I am here in North Carolina, and it’s 90 degrees. So it’s much cooler down here in the south, which is kind of nice. [LAUGHTER] And actually, it’s 71 degrees in this room because the air conditioning is functioning nicely.

Rebecca: Yeah, my studio at home… the one room where the air doesn’t work. So hopefully I don’t melt in the next hour.

John: So we’ve invited you here today to discuss your recent Beyond ChatGPT substack series on the impact of generative AI on student learning. Many faculty have expressed concerns about academic integrity issues, but the focus of your posts have been on how student use of AI tools might impact skill development. And your first post in this series discusses the impact of AI on student reading skills. You note that AI tools can quickly summarize readings, and that might cause students to not read as closely as they might otherwise. What are some of the benefits and also the potential harms that may result from student use of this capability?

Marc: When I first really got into exploring generative AI, really before ChatGPT was launched, there were a lot of developers working in this space, and everyone was playing around with openAI’s API access. And so they’re like, ”Hey, what would you like to build? And people would go on to Twitter, which is now X, and Discord and basically say, “I would like this tool and this tool.” And one of the things that came about from that was a reading assistant tool, which was called Explainpaper. And I think I first played around with this in the fall 2022, and then deployed with students in the spring of 2023. And the whole idea that I had with this and that design was to help students really plow through vast amounts of papers and texts, and so students that have hidden disabilities, or announced disabilities with reading and comprehension, and also students that were working on language acquisition, if you’re working in a second or third language, this type of tool can be really helpful. So I was really excited and I deployed this with my students in my class thinking that this is going to help so many students that have disabilities, that will go through a very challenging text, which is why I set it up as, and it did. The students initially reported to you that this was great. And I met with a lot of my students, and one of them said that she’d had dyslexia her whole life and never wanted to talk about it, because it was so hard and this tool for her was a lifesaver. And so that was great. But then the other part of the class basically said, “Hey, I don’t have to read anything at all ever.” And they don’t have any issues, they were just going to offload the close reading skills. And so I had to take a step back and say, “But wait, that’s not what we want this to actually happen. We want you to use this if you get into a pain point in your reading process, and not completely offload that.” So this really became this kind of a discovery on my part that AI can actually do that, it can generate summaries from vast amounts of texts. There are some really interesting tools that are out there right now: Google’s notebook LM, you can actually upload, I think, 4 million words of your own text to it in 10 different documents, and that will summarize and synthesize that material for you. And like the other tools we played around with the Explainpaper, it can change the summary that it’s generating for the actual document to your own reading level. So you could be reading a graduate level research paper, and you’d like it to be read in an eighth grade reading level, it will change the words and the language of that. So yeah, that could have helpful impacts on learning. It could also lead to a lot of de-skilling of those close reading skills we value so much. So that’s really how this started, was kind of coming up here too, and thinking about “Man, this was such a wonderful tool. But oh my gosh, how is this actually being used? And how has this been marketed to students through social media?”

Rebecca: How do you balance some of these benefits and harms?

Marc: By banging my head against the wall and screaming silently into a jar of screams?

Rebecca: I knew it.

Marc: Yeah, the problem with the jar of screams is every time I open it, some of the screams I put in there before escape before the new ones can come in. That’s a great question. So every single one of these use cases we’re gonna talk about today has benefits but also has this vast sort of terror of being offloading the skills that we would associate with them that are crucial for learning. The most important thing to do at this stage is just to make sure the faculty are aware that this can happen and that this is a use case, that’s the first step. Then the next step is building some friction into the learning process that’s already there. So for reading as an example, something that we do usually is assign close reading through annotation, whether that’s a physical pen and paper, or you could use digital annotation tools like Perusall or Hypothesis to help you go through that, that slows down that process if you’re using AI, and really focuses on learning. So when I say friction, it’s not a bad thing, and point of fact too friction… it’s actually sort of crucial for learning. The one challenge we’re faced with most of these tools is that they’re providing or they’re advertising a friction-free experience for students. And we want to say to them, “Well, you may not want to offload these skills entirely, you want to make sure that you do this carefully.” The main thing too I would think about this is I could never ban this tool even if I wanted to, because you don’t have any control over what students use to read outside of the three hours or so that you’d have in class with students a week. And it would be very beneficial for those students. So we can discuss to look forward to that had all those issues to use it. It’s just basically persuading them to use this in a way that’s helpful to them.

John: It reminds me a little bit of some of the discussions years back on the use of things like Cliff’s Notes for books and so forth, except now it’s sort of like a Cliff’s Notes for anything.

Marc: Indeed, Cliff Notes on demand for anything you want, wherever you want it, however you want it, too. And so how we could do that… what I’d said to my students at the time to kind of get them to be shocked of this is that, “You know, what would your reaction be if I used this to read your essays instead of going through and reading all of it and just giving a nice little generative summary” and one of my students said, “Well, you can’t do that. That’s cheating, you’d be fired.” And I had to explain to them, no one even really knows that this exists yet. There’s no rules. There’s no ethical framework. That’s something we’re going to have to come up with together, both faculty and students talking with each other about this.

Rebecca: It seems like the conversations you were having with students about how to maybe strategically use a tool like this, in this particular way, was an important part of harnessing the learning out of the tool, rather than the quote- unquote cheating aspect of the tool.

Marc: Oh, absolutely. Yeah, I mean, the thing we’ve been seeing with every single generative tool that’s been released too, whether it’s for text generation, or for augmenting reading, or doing some of the other use cases, we’ll talk here today, it does take a lot of time and effort on the part of the instructor to basically say, “Look, this is how this tool should be used to help you in this context in our classroom. How you use this outside of the classroom, that’s gonna be on you. But for our intents and purposes here, too, I would like to advocate that you use this tool this way. And here’s the reasons why.” Now asking every educator to do that is just too much of a lift, right? Because most of our folks are just so burnt out with everything else that they have to do. They’re focused on their discipline-specific concerns. They’re not really even on the radar, the fact that this technology exists, let alone how to actually deal with it. Trying to do part of the series is obviously advocating for people to be aware of it. But the next step is going to be building some resources to show how they can use things like annotation and why that matters. And a very quick way for teachers regardless of discipline to start using in their classes.

Rebecca: Your second post in this series examines the effect of AI tools on student notetaking skills. Can you talk a little bit about what might be lost when students rely on AI tools for notetaking and how it might be beneficial for some students as well?

Marc: Yeah, so a lot of the tools are using assisted speech generation software to actually record lecture like we might be using right now on this podcast and a lot of other people are too, and how they’re being marketed to students is just to sort of lean back, take a nap and to have the AI listen to the lecture for you. And some of the tools out there, I think one of them, it’s called Turbolearn.ai, will also synthesize the material, create flashcards for you, create quizzes for you, too. So you don’t have to do that processing part within your mind, which is the key thing. So, notetaking matters. In fact, it can be an art form. I’m not saying that our students treat notetaking like an art form either too, but there are examples of this that is somewhat of an artistic talent, because you as the listener are not just taking down verbatim what’s being said, you’re making these critical choices, these judgments to record what matters and put it in context of what you think you need to know. And that’s an important part of learning something. One thing that I did too as a student when I was in a community college in Missouri as a freshman, I volunteered as a note taker, and back then we did not have assistive technology. I had a pad of paper for myself for my notes and I had a pad of paper that had larger areas to write in for a student who was functionally blind. So I would do two notes at the same time. One in a font that was my size, one was a larger font that he could read with an assistive magnifying glass from one good eye that he had, it was shocking to me that this is what they did. So the first part of the class is do we have anyone who could help take notes? I was like, “Okay, sure I can.” And that’s how that student had notes for him. Obviously having a system like this in place helps those students so much more than having a volunteer notetaker go through this that’s rushing between one set of notes and another too. And using that in an effective way that’s critical, that is thoughtful about how you’re going to engage with it to, is meaningful for their learning versus just hanging back, sitting down letting the AI listen to you for lecture forty.

John: And another mixed aspect of it is the fact that it does create those flashcards and other things that could be used for some retrieval practice. That aspect, I think, could benefit a lot of students. And not all students maintain a very high level of focus and sometimes miss things. So I think there could be some benefits for everyone, as long as they don’t completely lose his skill. And I think maybe by reminding them of that, that could be useful in the same sort of way you talked about reading. But it’s a lot of things to remind students of. [LAUGHTER]

Marc: That’s lot of things to remind them of, too. And keep in mind, it’s a lot of temptation to offload the skills of learning to something that’s going to supposedly promise you to do that skill for you, or do that time-intensive skill for you too. I would love to have this employed in a giant conference somewhere. In fact, I’d love to go into the hallway of a conference and see all these transcripts come together at once in the overhead almost like you’re waiting for a plane flight at your airport, and you’re just seeing the actual material go through there too. That would be exciting for me too, to see what other people are talking about too… maybe I want to pop into this session and see that as well. So I think there’s tons of legitimate use cases for this. It’s just where’s the sort of boundaries we can put in place with this. And that’s true for almost all of this. I was talking to my wife last night, and I said, “When I was growing up, we had a go kart that a few kids in our neighborhood shared and it had a governor on the engine that made sure that the go kart wouldn’t go past 25 miles per hour, because then you’d basically die because it’s a go kart, it’s not really safe.” None of these tools or these technologies have a governor reducing their ability to impact our lives. And that’s really what we need. The thing that’s shocking about all this is that these tools are being released in the public as a grand experiment. And there’s no real use cases about or best practices about how you’re supposed to use this for yourself in your day-to-day life, let alone in education, in your teaching and learning.

Rebecca: I mean, anytime it feels like you can take a shortcut, it’s really tempting, the idea of turbo learning sounds amazing. I would love to learn really quickly. [LAUGHTER] But the reality is that learning doesn’t always happen quickly. [LAUGHTER] Learning happens from mistakes and learning from those mistakes.

Marc: Absolutely. It happens through learning through errors, it happens through learning through friction in many times. We don’t want to remove that friction completely from that learning process.

John: In your third post in the series, you talk about automated feedback and how that may affect both students and faculty. How does the feedback generated from Ai differ from human feedback and what might be some of the consequences of relying on AI feedback?

Marc: Well, so automated feedback is something that generative AI models, especially large language models, are very good at. They take an input based off of the students writing or assessment, and then the instructor can use a prompt that they craft to kind of guide the actual output of that too. So the system I used in the, I think spring of 2023, maybe it’s the fall of 2023 was MyEssayFeedback designed by Eric Kean. And he’s worked with Anna Mills before in the past too to try to make this as teacher friendly, as teacher centric, as possible, because I would get to design the prompts, my students would then be able to get feedback from it. And I use this in conjunction with asynchronous peer review, because it’s an online class. So they got some human feedback, and they got some AI feedback. The thing that was kind of shocking to me was that the students really trusted the AI feedback because it’s very authoritative. It was very quick, and they liked that a lot. And so I did kind of get into the situation where I wanted to talk with them a little bit more critically about that, because some of the things I was seeing behind the scenes is that a lot of the students kept on cueing the system over and over again, they’d get one round of feedback from the tool, they would try to go back and using air quotes right now so your audience can see this “fix” their essay. And my whole point is their writing is not broken. It doesn’t need to be fixed. And generative AI is always going to come up with something for you to work on in your essay. And one student I think went back seven or eight times saying “Is it right now? Is it perfect?” And the AI would always say something new. And she got very frustrated. [LAUGHTER] And I said “I know you’re frustrated, because that’s how the AI is. It’s not smart, even though it sounds authoritative, even though it’s giving you some advice that is useful to you. It doesn’t know you as a writer, it doesn’t understand what you’re actually doing with this piece.” So that crucial piece of AI literacy, knowing that what the limitations are too, is a big one. I think also when you start thinking about how these systems are being sold, in terms of agentic AI, we’re not there yet. None of these systems are fully agentic. That involves both strategic reasoning and long-term planning. When you can see that being put in place with students and their feedback, that can become very, very scary in terms of our labor for faculty to understand that, because there are some examples of some quirky schools, I think it’s the Health Academy in Austin’s one of them that have adopted AI to both teach and provide feedback for students. And I know there’s some other examples too, that talk about the AI feedback being better than human feedback in terms of accuracy. And that is something that we are going to have to contend with. But when I provide feedback for my students, I’m not doing it from an aggregate point of view, I’m not doing it to try to get to the baseline, I want to see my student as a human being and understand who that writer is, and what that means to them. That’s not saying that you can’t have a space for generative feedback, you just want to make sure you do so carefully and engage with it in a way that’s helpful for the students.

John: And might that interfere with student’s development of their own voice in their discipline?

Marc: I think so. And I think the question we don’t have an answer to yet is what happens when our students stop writing for each other or for us and start writing for a bot? What happens when they start writing for a robot? That’s probably going to change their voice and also maybe even some of their ideas and their outlook on the world too, in ways that I’m not all that comfortable with.

Rebecca: It does seem like there’s real benefits to having that kind of feedback, especially for more functional things like grammar and spelling and consistency and that kind of thing. But when you lose your voice, or you lose the fresh ways of saying things or seeing things in the world. [LAUGHTER] you lose the humanity of the world, [LAUGHTER] like it just starts to dissipate. And to me, that’s terrifying.

Marc: It’s terrifying to me too, to say the least. And I think that’s where we go back into trying to find, where’s the line here? Where do we want to draw it? And no one’s doing it for us. We’re having to come up with this largely on our own in real time.

Rebecca: So, speaking of terrifying [LAUGHTER] and lines, you note about how large language models are developing into large multimodal models that simulate voice, vision, expression, and emotion. Yikes. How might these changes affect learning, we’ve already started digging into that.

Marc: Yeah, so this is really about both Google’s demo, which is I think called Project Astra and also openAI’s demo, which is GPT4 omni. Half of the GPT4 omni model is now live for users, you can use the old version of the large language model too for resources, but the other half is live streaming audio and video. And the demo used a voice called Sky that a few people, including Scarlett Johansson, said “that sounds an awful lot like me.” And even the creator of openAI, Sam Altman, basically said that they were trying to go for that 2013 film Her where she started as the chatbot to Joaquin Phoenix. And basically, this is just the craziest thing I can ever think of. If openAI goes through with the promise of this, it will be freely available and rate limited for all users. And you can program the voice to be anything you want, whenever you want. So yes, it’s gonna be gross and creepy, there’s probably going to be people that want to date Sky or whoever it is. But even worse than that, there will probably be people who want to program this to be a political bot. And they only want to learn from a liberal or conservative voice, if they only want a voice that is of their values and their understanding of the world. If they don’t like having a female teacher, maybe they only want a male voice talking to them. Those are some really, really negative downstream effects of this that go back into how siloed we are right now with technology anyway, that you can now basically create your own learning experience or your own experience, and filter the entire world through it. We have no idea what that’s going to do to student learning. Sal Khan thinks that this is going to be a revolution, he wrote about this in Brave New Words. I think that this is going to be the opposite of that. I think it’s going to be more chaotic. I think it’s also going to become, for us as teachers, very difficult to try to police in our classes, because at my understanding of this, this is a gigantic privacy issue. If your students just come up and you’re having a small group discussion or anything else that’s going on too, and one of them activates this new multimodal feature in GPT4 omni and there are voices streaming, they’re talking to the Chatbot and everything else, anything that goes into that is probably going to be part of its training data in some way, shape, or form. Even Google’s demo of this using Project Astra, part of the demo was actually having someone walk around a room in London, they had stopped on a computer screen that was not the actual person’s computer screen and it had some code running for encryption and it read the encryption out loud. It said what it was. So there’s some big time issues that are coming up here too. And it’s all happening in real time. We don’t even have a chance to basically say, “Hey, I don’t really want this,” versus “Oh, this has now been updated. I now have to contend with this live in my own life and in my classes.”

John: Going back to that issue of friction that you mentioned before, Robert Bjork and others have done a lot of work on the issue of desirable difficulties. And it seems like many of these new AI tools that are being marketed to students are designed to eliminate those desirable difficulties. What sort of impacts might that have in terms of student learning and long-term recall of concepts.

Marc: I love desirable difficulties too, and I think that’s a wonderful framing mechanism outside of AI to talk about this too, and why learning really matters. I think the downstream consequences that if this is widely adopted by students, which I think a lot of tech developers want this to happen, and we don’t see this sort of sporadic usage. which we’re seeing right now… to be clear to your audience, not every student is adopting this, not everyone’s using this, most of them are really not aware of it. But if we do see this widespread adoption of this, too, it is going to have a dramatic impact on the skills we associate with reading, the skills that we associate with creating model citizens who are critical thinkers and ready to go into our role to actually participate in them. If we really do get to the situation where they use these tools to offload learning, we’re kind of setting up our students for being uncritical thinkers. And I don’t think that’s a good idea.

Rebecca: Blah. [LAUGHTER] Can you transcribe that, John? [LAUGHTER]

John: I will. I had to do a couple of those. [LAUGHTER]

Marc: Well, blah is always a great version of that. Yeah. [LAUGHTER]

Rebecca: I only have sound effects.

John: One of the transcripts mentioned “horrified sound” as the transcript.[LAUGHTER]

Rebecca: I think that’s basically my entire life. These are the seeds of nightmares, all of them… seeds of giant nightmares.

Marc: Well, I think the thing too, that’s so weird about this is that, yes, and this is kind of getting into the dystopia version of it, but there’s clearly good use cases for these tools, if you can put some limitations on it. And if the developers would just sort of pause and think not just as someone wanting to make money, but as someone who would use this tool to actually learn or be useful to their lives, what areas do they want to design to actually preserve that sort of human judgment, that human sort of friction in learning is going to be meaningful for that going forward?

Rebecca: Yeah, guardrails and ethics would be great.

Marc: Absolutely.

Rebecca: So a number of these tools are also designed to facilitate research. What’s the harm? What harm might there be when we rely on AI research tools more extensively, and get rid of that human judgment piece?

Marc: Yeah, I think one of the tools I used initially was Elicit and Elicit’s probably the most impressive research tool that’s currently available. It is expensive to use, so it’s hard to sort of like practice using it now. It was free initially. Consensus AI, I think is the best ChatGPT plugin that you can use through the custom GPT store. But what Elicit does is it goes through hundreds, if not 1000s, of research papers, and it automates the process of reading those papers for you, synthesizing that material, and giving you an sort of aggregate understanding of the state of knowledge, not just within your research question, but perhaps even in your field of research you’re trying to acquire. So you’re basically offloading the process of research, which for a researcher to do that, takes hundreds upon hundreds of hours of dedicated work, and you’re trusting an algorithm that you can’t audit, you can’t really ask how it came up with its response. So yes, it’s a wonderful tool, when it works and when it gives you an accurate response. Sometimes the responses are not accurate in the least. And if you haven’t read the material too, it’s very difficult to sort of pick up on where the machine is making an error. So yeah, there’s a lot of issues if we just uncritically adopt using this tool, versus if you sort of put some ground rules and ethics about how to use this, to support your research, to support your learning as well. And I think that’s what we want to try to strive for with all of these. And research is just one level of that.

Rebecca: We all have our own individual assumptions that we make when we do things, many of which we’re not aware of. But when we’re relying on tools like this, there’s many more layers of assumptions that we might not be aware of that are built into the software or into the tools or in the ways that it’s doing its analysis or synthesis that I think seems particularly concerning to me.

Marc: Yes, the bias, the sort of hidden biases that we’re not even aware of. And then the developers I don’t think are aware of either, too, is another layer that we can go into and think about this. I say that layer, because this really is like an onion, you peel back the layer, there’s another layer there, another layer, another layer, you’re just trying to get to the point where it’s not so rotten anymore. And it’s very difficult to do because the way that this has been shaped to do is to just accelerate those human tasks as quickly as you can to reduce as much friction as possible, so that you can just sit back and get a response as quickly as you can from this. And in a lot of ways the marketing of this basically describes this as almost like magic. Well, it’s not magic, it’s just prediction and using massive amounts of compute to get you to that point as well, but there are some serious consequences, I think, to our learning if we just uncritically adopt that.

John: Going back a bit, though, to early in my career, I remember the days of card catalogs and indexes where you had to read through a lot of material to find references. And then finding more recent work was almost impossible unless you happen to know of colleagues doing this work at some other institution, or you had access to the working papers of other institutions because of connections. The fact that we have electronic access to these files, and you don’t have to wait a few weeks for one to be mailed to you, or go through interlibrary loan. And that we can do searches and get indexes or get abstracts, at least for these articles, takes us a long way forward. And one other thing is that I do subscribe to Google Alerts in some of my popular papers. And then I occasionally, maybe once every month or so when I see some new ones, I’ll just look at the article and about half the time the person who cites the article gets it wrong, they actually refer to it in a context that’s not entirely relevant. I think in some ways, maybe relying on an AI tool that generates some summaries of the articles before people add them to their bibliography or footnotes, might actually, in some cases, improve the work. Going back again to the early days, one of the things I enjoyed most when I was up there in the periodical sections of the library were the articles around the ones that I was looking for, they’d often lead to some interesting ideas. And that doesn’t come up as much now when you’re using an online search tool, but as you’ve noted all along, we have both benefits and costs to all this. And in this issue, I’m kinda thinking some of the benefits might be worth some of the costs, as long as people follow through and actually read the articles that seem relevant.

Marc: I think that’s the key point too. So long as this leads you to where you want to go. That’s just like what Wikipedia basically is, that’s a great starting point for your research, it just leads you back to the primary sources to actually go in there and read to do it. The challenge that I think we see, and this is what it goes back down to where we go back that onion sort of analogy, is that a lot of the tools that are out there now …I think one of them is called ProDream AI or something like this… will not only find the sources for you, but then it will draft the lit review for you as well. So you don’t have to go through that process of actually reading it. And obviously, that’s where we want to pause and say this isn’t a good idea. But I agree with you completely. John, we are in a digital age, we have been for over 25 years now too. And in fact, when I students is: “This was a terrible experience because I can’t navigate this thing. This is just so horrible for me to do.” And yet every time I’ve done this with the AI research for my students, the interface design is much more easy for them to actually establish and look at sources and go through this and think about it, and part is because the algorithm is now using some of those techniques to actually narrow down their sources too and help them identify them as well. So yeah, there’s definitely benefits to it. It’s not all black and white, for sure.

Rebecca: There’s a lot of gray. [LAUGHTER] I think one of the things that you’re hinting at too is this difference between experts using a tool and novices or someone who’s learning a set of skills. And the way that these tools are designed, an expert is going to be able to use a tool and have a judgment call about whether or not what’s provided is accurate, helpful, relevant, etc. Whereas a novice doesn’t know what they don’t know. And so it becomes really challenging for them to have the information literacy skills that may be necessary to negotiate whether or not this is a path to follow or not. For me, that’s one of the biggest differences when we’re talking about using these tools in a learning context versus using these tools in a professional context are ways to save time to get to the point or get to an end result more swiftly.

Marc: Oh, absolutely. I think that thinking about the audience who’s using it too: a first-year true freshman student, using a tool like this versus a third-year PhD student working on their thesis is a totally different audience, totally different use case. For the most part, the PhD student hopefully has that literacy needed to effectively use these tools already, they might still need some guidance, might need some guardrails and some ethical framing for this too, but it’s a very different situation from that freshman student. I think that’s why most faculty aren’t thinking about how they’re using these tools, because they already have many of those skills already solidified. They don’t need to have a refresher course necessarily on research because they’ve done this now for a large part of their career. For their perspective, adopting these tools is not going to necessarily de-skill them, it might just be necessarily a timesaver in this case.

Rebecca: And what skills we’re offloading to a tool. Some things are just repetitive tasks that take a long time that a tool is great to solve. Just a kind of a waste of time versus really like critical thinking or kind of creative aspects of maybe some of the work we do.

Marc: The tool I want, and I think this exists, I just haven’t found it yet is when I’m trying to write a post and instead of trying to search for the URL to go into the actual title that automatically just finds the URL for me to click on it. I’ll review it for a second, because it takes me so much time finding the URL for the page when I’m doing either a newsletter or I’ve tried to update a website, that would be amazing. Those are some of the things that we could use really easily to cut down on those repetitive tasks, for sure.

John: In your six post in this series, you talk a little bit about issues of ethics. And one thing that I think many students have noted is that many faculty have extremely different policies in terms of when AI is allowed, if it’s allowed, and under what conditions it’s allowed, which creates a lot of uncertainty, and faculty aren’t always very good at conveying that information to students. What should we be doing to help create perhaps a more transparent environment for our students?

Marc: Well, I think transparency is the key word there. We want to, if we’re using these tools for instructional design, be transparent about what we’re using this to, just to model that behavior for our students. So if I develop a lesson plan or use a slide deck that has generated images, I want to clearly identify what part of AI was in that actual creation and talk about why that matters in these situations. What concerns me is that these tools are being turned on left and right for faculty without any sort of guides or best practices about that. I actually asked for Blackboard to have a feature built in with a new AI assistant, so it could identify what was AI generated with a click of a button. There’s no reason why you can’t build something that tracks what was generated by AI within the learning management system. And the response that I’ve gotten to is: “Who basically cares about that?” Well, I kind of care about that, and I care about this for the effects we’re trying to do for our students as well. But yeah, I think adopting a sort of stance of transparency as a clear expectation, both for our own behavior and our students behavior is going to be more meaningful than turning to sort of an opaque AI detector that’s only going to give you a percentage about if this is aggregated content or human content or completely misses the entire situation and misidentifies a human being as AI or vice versa. And that’s something I think we want to focus on as being that human in the loop situation here too. And really not offloading ethics in this casein just trying to teach it. It is hard to do that when the technology is changing rapidly before your very eyes, though. And that’s what this has felt like now for the last two years, I think.

Rebecca: You’re really concerned when faculty lean on an AI detection tool as the only way of identifying something that might be AI generated or an academic integrity violation of some sort. Can you talk a little bit about the effectiveness of these tools, and when they might be useful and when they might not be useful?

Marc: Yeah, to me, they’re not very reliable in an academic context, there’s far too many false positives. And more importantly, too, the faculty that employ them, for the most part, aren’t really trained to actually use them. So some universities have invested in academic misconduct officers, academic honesty officers, or whatever you call them, for offices of academic misconduct, where they actually have people who are trained to both use these tools and provide this to faculty. I might be a so-called expert at AI, again, I’m gonna use air quotes here too, because I’m self taught like everyone else is. But I don’t think I would be comfortable in an academic based conduct investigation, trying to use these tools, which I barely understand how they work, trying to come up with a case for students to do so. The few areas that I’ve looked at that have engaged AI detection, do so as part of a process. And that process is just one part of the AI detector, they have independent advocates usually coming in talking with the students and talking with the faculty member, they don’t go to taking students up on charges at the first step, they often try to look at a restorative process to see if that’s possible. So if the first instance of a student using this technology, they would sit down, and they would be like a third party between the instructor and the student, and talk about if something could be repaired within the relationship. And if the student would acknowledge that an ethical breach actually happened here, not rule breaking, but an ethical breach that has damaged this relationship. And can that relationship be basically restored in some way. So to me, that’s the gold standard of trying to do this, that takes a whole bunch of resources to set up, lots of training, lots of time, versus let’s buy an AI detector for our entire university, turn this on and here’s a little one-page guide about how to use it. And that, to me, has set up this recipe for just chaos in the world too. And it doesn’t matter what detector you’re using. They all have their own issues. And none of them are going to ever give you a complete picture of what’s going on with that student. And I think the big challenge we’re seeing too is that we’re moving well beyond AI detection into some pretty intense surveillance. We’ve got some companies going to stylometry and going through keystroke logging, tracking what was copied and pasted into a document, when it was copied and pasted to. And these are all interesting novel techniques to try to figure out what was written and who wrote it, but they also have some downstream consequences, especially if they don’t involve training. I can imagine certain faculty using that time stamping technique to penalize students by not spending enough time on their writing, whether there is AI in it or not, they’re looking at: “you only spent two hours on this essay that was assigned over two weeks, that’s not showing me all you’ve learned, other students spent 5, 6, 7,12, 14 hours on this. So I think we have to be really careful about what comes online these next few years, and really approach it critically, just like we are asking our students to, so that we don’t look for a solution for this problem that’s based on technology.

John: One of the things you discuss in this essay, though, is the use of digital watermarking, such as the work that Google has been doing with synthID. Could you talk a little bit about how that works, and what your thoughts are about this.

Marc: So watermarking has been sort of on the perpetual horizon in AI for a long time. I think Scott Aaronson, he teaches at the University of Texas, he has been working with open AI for the last two or three years, he has really been very vocal about his own research into watermarking. And supposedly, he has a watermarking system at OpenAI working in the background, they just have not deployed it in public. Google’s synthID is not just for text, it’s for images, it’s for audio, it’s for video. And it’s really designed for what our world is going to very soon look like when you can have an AI that makes the President say anything, do anything, and deal with this vast amounts of misinformation and disinformation, too. And so what synthID is is their actual watermarking technique, and watermarking starts at the source of the generation. So their model was Gemini. And when watermarking comes online, it uses cryptography to put a code into the actual generation, whether that’s a picture, a video, music, or text that can only be deciphered from a key that they actually have. And so watermarking is this really interesting technique that it can be used to try to identify what was made by machine versus a human being. The challenge is, the last time I checked, there’s almost 70 different models on the market now that use multimodal AI or large language models. And those are the only ones I’ve been tracking, I’m sure there’s probably hundreds of others that are small that people have been developing, Google’s synthID model is specific to Google’s products, all the other watermarking schemes will be absolutely specific to OpenAI or Microsoft or Anthropic or any other companies. So it’s going to be the situation where you’re going to use a tool, then you have to rely on the tool to give you a classification if this is accurate or not. And from what I’ve also read, it’s pretty easy to break, because you can feed it into an opposing system’s AI or an open model. And it will simply rewrite it, removing the actual code in that process. So I don’t think watermarking is going to be a long-term solution, I do think it’s a good first step towards something that we can actually do. But it’s just a little bit too chaotic right now in the space. And we would need some massive sort of multinational treaties with different countries who don’t like to talk with us to try to get a sort of unilateral watermarking scheme in place that everyone will agree upon. And then we’d all have to cross our fingers that that key would never be released to the public. Because if that ever happened, that’s when the whole sort of house of cards falls apart.

Rebecca: So that’s kind of a fantasy.

Marc: …kind of a fantasy, but part of this stuff, I think, is marketing based. So like Google wants their products to be both safe and secure. You can’t have that safety and security unless you have some sort of system between there. And that’s what synthID is. I think that it can possibly work for audio, for video, and even for images. I think text is a lot more fungible than anything else, because it’s very easy to start copying and pasting things out there too. It’s also easy to write as yourself as a human being into a document. And that becomes very difficult to sort of gauge what was human versus AI using a watermarking type of program like this.

Rebecca: The final post in your series addresses the use of generative AI tools to design instructional content and activities. Instructors often find the use of AI tools to be very useful for these purposes, even if they ban it for their students. What concerns do you have about relying on AI tools in this context?

Marc: My concern there: “AI for me, not for you. It makes perfect sense to me going forward.” Yeah, obviously we go back into this phase of trying to model ethical behavior using the tools too and understanding why this matters. If you’re going to use a tool to grade or design rubrics, you want to be open about it. You want to be attributing what you use this tool for too, because your students are going to be looking at you and seeing “Well, how are you using this in your job? How am I going to be using this in my job when I graduate from here too?” That’s the actual grounding framework we can do for this for our students and for ourselves. If we can think about that and do that, then we don’t have to necessarily rely on technology as being the sole solution for this, we can start talking about “this is the ethical behavior I’m modeling for you too, this is the ethical behavior I expect from you too. Let’s work together and think about what that means.” Now, that’s not always going to be the solution for this situation, some students are going to listen to that, other students are going to smile at you and go back and happily generate away and try to get past it. But the fact is, we do have that agency in our part too. And that is something I think we should be leaning into right now. Because the connections we’re developing with our students too are, as of this time, still human-to-human base, for the most part. I want to value that and use that to try to persuade them on an ethical pathway.

Rebecca: Modeling our use of technology leads to so many different interesting conversations with students. I know that when I’ve talked about using assistive technology in my classes, having something to read to you if you’re having trouble focusing or using some of these tech tools to solve barriers that you’re facing in getting your work done. And sharing the ways that you use tools to do the same can be really helpful in leading to student success. So I can see how doing the same thing when it’s an AI product is relevant. I know that I used AI to generate a bunch of little case studies for one of my classes and I just told the students that that’s what I did… fed it in a prompt, and I made some tweaks to it, but this is where it came from. And they found it really interesting, and we ended up having a really interesting conversation about when it might be most relevant to use particular tools and when maybe it’s not as wise to use a particular tool, because it isn’t actually helping you in any kind of way. Or it’s defeating the learning, or it’s not really creating a good product in the end.

Marc: That’s a wonderful use case. I mean, sitting down there talking with them and saying how I use this, why use this, let’s get into discussion about this, maybe even a debate about that, too, is part of the learning process. And I’m glad you focused on the fact that about the assistive technologies, I want my students to use this technology if they need to, they don’t need to announce that they have a disability. We need to really be focusing on this fact, for education beyond. At our university, they have to go through a very formalized process to be recognized by the Office of Student Disabilities. It’s very expensive, it’s time consuming, that is out of reach for the vast majority of students, even if they felt comfortable going out there and advocating for themselves that way or if they had parents or other resources to do that. I want to design my classes so that students are aware that these tools exist, that they can use them and that they can be able to trust them to hopefully be able to use this in a way that is effective to their learning too and to trust them for that. That’s what I want. Now if that’s going to happen is another case, indeed. But that’s going to take time. The one thing I will say too, and I think that something that popped up here at a recent story that I read is that professors were moving from a point of despair to anguish with this technology, and I want us to avoid that more than anything else. Because that’s not the sort of stance we need to be taking for ourselves when we deal with this technology with our students. We can navigate this, it’s just going to take a lot of time and a lot of energy. And I hope administrations of various institutions are listening to that too, that they really need to focus on the training aspect of this technology, both for students and for actual teachers. This isn’t just something you flip a switch and turn on and say: “You guys now have AI, go learn how to use it…” that has been a recipe for disaster for it.

Rebecca: It’s definitely a complex topic, because there’s so much hope for equity in some of these tools, especially for students with disabilities. But then there’s also the really scary parts too. [LAUGHTER] So finding that balance, and making sure that both enter conversations when we’re having conversations about AI, I think, is really important. And I appreciate that today we’ve done that, that we’ve talked about some of the scary aspects, but also there’s some real benefits to having these tools available to our students and incorporating them and really having deep and meaningful conversations about them.

Marc: Absolutely. I think that one of the most powerful things I’ve done from the AI Institute is when you can get a skeptic and an early AI adopter at the same table together talking about these things back and forth. You really do see how people come out of their sort of silos and their positions and they can kind of come together and say “Yes, this is an actual use case or two. This is actually meaningful. This is good. How do I make sure that I can put some boundaries on this for my own students and their learning?”

John: So, we always end with a question which is so much on everyone’s mind concerning AI, and that is: “what’s next?”

Marc:Well, what is next indeed? So I think we’re all holding our breath to see if OpenAI is going to fulfill its promise and asking if they’re going to turn on this new multimodal system that lets you talk with it, lets it see you, because they have not done so yet. So we have a little bit of time. But that is going to be on everyone’s mind this fall if they do so. Because having an AI that can listen to you, talk with you, and have a voice that you get to program it, is going to be a new set of challenges that we have not really come up with yet.

John: Well, thank you. This has been fascinating, and your series is wonderful. And I hope that all faculty think about these issues, because a lot of people are focusing on a very narrow range of issues and AI is going to affect many aspects of how we work in higher ed.

Marc: Thank you, John. Thank you, Rebecca. This has been great too. And hopefully I’ll be putting some more resources into that series [LAUGHTER] when I have a chance to do so here.

John: And we will include a link to your substack in the show notes because you’ve got a lot of good information coming out there regularly.

Marc: Thank you.

Rebecca: Well, thanks for joining us. We hope to talk to you again soon.

Marc: I appreciate it. Thank you guys.

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

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352. Enhancing Inclusive Instruction

We often don’t have the opportunity to hear directly from students about inclusive teaching practices. In this episode, Tracie Addy, Derek Dube, and Khadijah A. Mitchell, the authors of Enhancing Inclusive Instruction, join us to explore how student perceptions of inclusive teaching practices align with the growing consensus on what constitutes inclusive teaching.

After serving as the Associate Dean of Teaching and Learning at Lafayette College, Tracie will be transitioning to a new role this summer as the Director of the Institute for Teaching, Learning, and Inclusive Pedagogy at Rutgers University – New Brunswick. Derek Dube is an Associate Professor of Biology and the Director of the First-Year Seminar Program at the University of St. Joseph in Connecticut. Khadijah A. Mitchell is an Assistant Professor in the Cancer Prevention and Control Program at the Fox Chase Cancer Center in the Temple University Health System and Affiliated Faculty in the Department of Epidemiology and Biostatistics at the Temple University College of Public Health.

Show Notes

Transcript

John: We often don’t have the opportunity to hear directly from students about inclusive teaching practices. In this episode we explore how student perceptions of inclusive teaching practices align with the growing consensus on what constitutes inclusive teaching.

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John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane , an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

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John: Our guests today are: Tracie Addy, Derek Dube, and Khadijah A. Mitchell. After serving as the Associate Dean of Teaching and Learning at Lafayette College, Tracie will be transitioning to a new role this summer as the director of the Institute for Teaching, Learning, and Inclusive Pedagogy at Rutgers University – New Brunswick. Derek Dube is an Associate Professor of Biology and the Director of the First-Year Seminar Program at the University of St. Joseph in Connecticut. Khadijah A. Mitchell is an Assistant Professor in the Cancer Prevention and Control Program at the Fox Chase Cancer Center in the Temple University Health System and Affiliated Faculty in the Department of Epidemiology and Biostatistics at the Temple University College of Public Health. Welcome back Tracie, Derek, and Khadijah.

Derek: Thank you so much.

Tracie: Thank you.

Khadijah: Thank you so much.

Rebecca: Today’s teas are:… Tracie, are you drinking tea today?

Tracie: I am drinking tea. And I love that I’m drinking it from my Tea for Teaching mug that John gave me at the POD conference in November. And the tea that I’m drinking is just a simple kind of peppermint tea.

Rebecca: Sounds wonderful, and in the best mug possible. [LAUGHTER] How about you, Derek?

Derek: I’m just drinking water. But I would also like to shout out to my mug, which is actually a mug that I recently received from an instructor in my first-year seminar program here where the second semester of our first-year seminar program is a service-based learning course. And this mural that you see on the mug, and also behind me today, is one that their class created as a means to, as it says, inspire and engage and unite the globe around topics of digital and media literacy and things like that. So shout out to the mug, more so than the beverage within the mug.

John: It’s a very impressive mug and image behind you.

Rebecca: And something good to drink to, for sure. [LAUGHTER] How about you, Khadija?

Khadijah: So, I am drinking organic spearmint tea, and my mug has my name on it and in the spirit of inclusivity, this is probably the first thing I’ve ever had with my name on it. [LAUGHTER] When I go on vacation, I never get a keychain. So I’m very excited to drink the spearmint tea out of this mug.

Rebecca: I love a special mug. John and I don’t really have special mug.

John: Well, I do…

Rebecca: Oh you, do. Right.

John:…from the SUNY Oswego School of Ed, because we moved to a new recording room that they’ve loaned to us after we lost our other one. And along with the room, we got a tea mug, a nice insulated one.

Rebecca: And what kind of tea are you drinking?

John: In line with what we’ve just heard, I am drinking a peppermint spearmint blend today.

Rebecca: I missed the mint protocol today, unfortunately.

John: You didn’t check the calendar?

Rebecca: I didn’t. I’m sorry. [LAUGHTER] But I have a nice Jasmine black tea this morning, which feels nice and springy.

John: We’ve invited you here today to discuss your new book: Enhancing Inclusive Instruction: Student Perspectives and Practical Approaches for Advancing Equity in Higher Education. Your previous book, What Inclusive Instructors Do, was the basis of a very well received faculty reading group that we ran at SUNY Oswego, in collaboration with Jessamyn Neuhaus at SUNY Plattsburgh. So this book is a superb follow up. Could you tell us a little bit about the origin of this new book and how it connects to your earlier work?

Tracie: Absolutely, John, pleasure to do so. So when we think about inclusive teaching, and when I think about it, I would say in general, we know that instructors started at different points in their journeys. And when we wrote What Inclusive Instructors Do, we really knew that it will be really helpful just to have the voices of instructors who do that work, and their thinking about how they think about it, their mindsets, their values, etc. But also kind of distill it into some principles and practices that were very practical, because we know that that speaks well to instructors, but also that would allow them to reflect on their teaching. So after What Inclusive Instructors Do, we knew that instructors aren’t the only voice, right? [LAUGHTER] So we also knew that how important it was to really get students involved and students seeing the benefits of inclusive instruction, how did they experience these spaces in terms of their sense of belonging, welcoming environment, the feelings that it’s equitable or fair as well. So that kind of elicited our next step to really do a study on students and to find their perspectives. And a couple of things that we were able to do with this study, which I think is really helpful and useful for anybody, whether they’ve read What Inclusive Instructors Do or not, is we were also able to identify and ask students aspects according to what are the pitfalls? What have you seen not be inclusive? So that emerges kind of more strongly also in this book than the first book, for example. So we were able to really capture their experiences and these are students from a variety of institution types. They’re coming from a variety of classes they’ve been taking, various identity backgrounds, etc. So it really feels like now we’re talking about students like students [LAUGHTER], it’s their voice in this book. So Enhancing Inclusive Instruction, basically is just that, so that we can have a more comprehensive picture understanding of an inclusive classroom. What does it mean to students? What does it look like for instructors? And the beauty of it, and this is something that I’ve been speaking about a lot is, how are these alignments? What are the alignments between these two perspectives? What are the differences between these two perspectives? And how can we use this wider body of knowledge by having these viewpoints to really inform our practices in what we do in the classroom. So in general, both books, you can read both, you could read one, either/or, but they really were meant to really support inclusive instruction, no matter where an instructor is in your journey.

Rebecca: As a user experience designer and interaction designer, I really love the very student-centered or audience-centered nature of this book, and really bringing those voices to the forefront. Could you tell us a little bit about how you found the student participants to participate in your project.

Derek: So much like we set out with the goal of hoping that our teaching is as inclusive as possible, we also wanted that to be the case for our study, and our recruitment in the voices that we were hearing back from. So we made extensive efforts to have as broad a population be able to give us feedback, to participate in our surveys and our interviews. And that’s an important part, there were opportunities for our student respondents to reply via survey or via a virtual interview where they could potentially even go further and have deeper conversations around some of the topics if they wanted as well. So in order to recruit, after many collaborative meetings between myself and Tracie and Khadija, we came up with a broad spending plan to recruit students through using connections that we had, various educational listservs like POD, social media. We directly communicated with various institutions across the country, their teaching and learning center specifically, but also faculty that we knew that were invested in this type of work. And this included institutions at the community college level and research intensive institutions, liberal arts, HBCUs, colleges for students who learn differently, and basically any type of college you can think of. We also did lean on and take advantage of an opportunity to leverage technology through cloud research, to expand our reach as well. And through all of this, we did end up with well over 300 responses from various students when looked at geographically or institutionally that were very diverse. And we felt good with that as a basis for which to move forward.

John: One of the things we really appreciated when we were running the reading group was the reflection questions you had embedded in what inclusive instructors do. And this book also contains reflection questions spread throughout each of the chapters. While most teaching centers do encourage faculty to engage in reflective practice, it’s nice to see that embedded in the books that they’re reading. But might this be even more effective when faculty are reflecting on the student voices that make up so much of the focus of this book?

Khadijah: Right, so one of the things that stood out to us, when we did survey the inclusive instructors, there was a particular quote saying that inclusive teaching is a perpetual work in progress, informed by research, dialogue, and reflection. And when we think about that, in the context of incorporating student voice, it’s a perfect example of this. So when we think about research, actually collecting data from our students thoughout our courses, and I mean that as a community of inclusive instructors, and really fostering dialogue, and to be honest, what we found from what students say it is, that dialogue means we have to be willing to share and discuss and actually negotiate the space in our classrooms. And when we think about reflection, thinking that there’s no one set of practices for every inclusive instructor that we can act, and we’re not superheroes. So you can’t do all things, but you can do what you can to be responsive to your learners’ needs at the same time. So with that being said, when we came up with these reflection questions, and actually thinking about one of those quotes from the instructor, we saw that there were some mirroring with the first book in terms of course design, and creating a welcoming environment and conducting the course. But really, we saw that there were these 13 key themes, and that, although sometimes they reflected what we saw in the first book, we actually saw new themes emerge. So we really wanted to write reflection questions that captured that, that would help you delve deeper in thinking about the student perspective. And I think to echo something that Tracie mentioned, we really thought about potential pitfalls with these questions that we wouldn’t have thought if we didn’t speak with the students from their perspective to basically avoid certain types of things that may not have been the best for course design or maybe didn’t make everyone feel welcome, or when conducting the course. So that was very encouraging, the way that we could tailor these reflection questions based on what the students said.

Rebecca: And I love that so much. One of the tools that you developed and described in the book is the Protocol for Advancing Inclusive Teaching Efforts, or PAITE. Can you describe this instrument for our listeners?

Tracie: Sure. So the Protocol for Advancing Inclusive Teaching Efforts is a classroom observation protocol that enables instructors, in a formative way, low stakes, to obtain feedback on 15 specific instructional behaviors that are considered inclusive, equitable types of behaviors. And this protocol actually emerged from my work. And it’s a lot of what I’ve been doing in my own work is really thinking about tools that can support our instructors in building more inclusive classrooms. And so this PAITE actually originated from that. And we co-created it with students. So the student partners that work on a lot of the inclusivity efforts that I’ve done at my institution, basically supported this work and helped us measure reliability, et cetera. They were like, you know, the researchers, they helped us think about and devise it. So this particular protocol, I think, has been pretty impactful. We’ve done hundreds of observations with it at the institution that I was previously at. And thinking about all the debriefings, and all the feedback, it really supported instructors in thinking about their inclusive teaching practices. In fact, I like to share some of the responses that I’ve seen or heard them have around it. Some of them and even some of the student partners will actually, in future classes, they’ll say, “Am I doing this?” “Am I doing that?” They’ll actually reflect on the codes that are embedded within this protocol and continue to think about their practice. And that’s actually a very positive outcome of this. If they’re actually putting it in their awareness, awareness is critical for knowing are we actually doing these things that we say or hope we are doing in the classroom, and that has actually helped them really think about their teaching differently. And then some of the students said that actually, when they go to their own classes, they’ll start to think about the codes, because they’re so immersed in actually doing a protocol or conducting it with their partners as well. So that has been really great to see. And so we included it in the actual book, it has like a separate methods kind of paper, or how we developed it. But in the book, it really talks about how it can be used, and how it aligns a lot of the behaviors, and I’m actually doing a lot of this interesting mapping, align with what the perspectives of the students are, and also our instructors in What Inclusive Instructors Do. So it provides a really beautiful way to think about your teaching and monitor your approaches, reflect on your teaching, by actually having that data from your actual classroom. And I think it’s just really been helpful. We’ve embedded it in a variety of different academies and institutes, and different programming at my previous institution.

John: So you mentioned the themes that have arisen from the student interviews. Could you talk a bit about those themes?

Khadijah: Sure. So we saw 13 themes. And interestingly, seven of them centered on inclusive course design. So I’ll elaborate on the two that were the most prominent. We were really interested and surprised to see that maximizing student engagement from the first assignment and throughout the course. So the student has highlighted the importance of that first assignment, and several of them, they really believed that it helped them have a high degree of engagement. But also it was important that it required little content mastery, and built upon their existing knowledge. And there was a lot of positive feedback from successfully completing that first assignment. Students referred to short-term as well as long-term positive emotions from that first assignment. So that was really interesting. And group work… we often think about group work in higher education as a seminal active learning strategy, different learning teamwork, and things like that. So a lot of the students also echoed that, that it maximized the engagement. But what we saw them speak about was the pitfalls from their perspective with the group work, but in particular, those students that were neurodivergent and had disabilities. And so some students along with autism spectrum disorder, and also attention deficit hyperactivity disorder mentioned that, in that particular context, they didn’t feel most engaged with that. Student choice was very prominent. We talked a lot about: flexible deadlines were really important, individual student preferences on assignments and exams and accessibility needs and I think many of us are going to talk a lot about mental health and student well being. So that was very clear there. So those two were some of the key things, but also, including course policies that respectfully consider student time, structures that are easily followed and designed for student success. And students really wanted to encourage feedback on the instructions, diversity of materials, and finally, accounting for the type of course delivery. So I think in a post-COVID19 world, they talked about the importance of in person and hybrid and online themes. So that was the last theme that we saw in that regard.

Rebecca: When you quote students, you include references to their identities. And when faculty first start teaching, they sometimes assume that students in their classes are maybe just as they were as a student, but the mention of the diverse student identities in the book, hopefully help [LAUGHTER] remind faculty about the diversity of their students, and may also help encourage faculty to use a version of the “Who’s in class form.” Can you talk a little bit about that?

Derek: So with Inclusive teaching, I think identity is a key word to be keeping in mind, this concept of identity, this concept that everybody that enters the classroom has their own unique identity that brings with it a wealth of assets, but also potentially some personal bias. And this goes for the instructor just as much as the students if not more, and with the role the instructor is playing, it might be most important there to acknowledge it. So why we include the identity information that our student respondents shared willingly within their surveys was to that reason, for some of our faculty, for our readers, for our instructors, to acknowledge that the students that are responding are not identical to us when we were students, or us as we are now. But also beyond that, to acknowledge that no two students are the same. And we’re seeing different identities across these student respondents. And with all of this in mind that even the idea of teaching to the average student, well, there is no average student really, and that creates significant issues, to the idea of inclusive teaching. So for all of these reasons, we did think it was really important to include those identity aspects of the quoted students that was shared. We think this helps frame the quote, with some context, some important context, and hopefully also makes the quote more real for our readers. This came from somebody, a real person, a real student. So I do think, to your point about the “who’s in class form,” and things like that, that once we as instructors recognize and are aware of the diversity in our student populations, it becomes much more clear that getting to know our students is critical to teaching inclusively, and to including them in the learning process. So you mentioned the who’s in class form, which was part of the first book, and that’s certainly one way to do it that we’ve had a lot of success with. I’ve personally used it for years now in every class that I’ve taught since its development, and had just great personal experience and positive feedback from the students. There was a study that was published that showed student perception and instructor perception also very positive for the who’s in class form. So it’s a tool that we share, because we want it to be available for instructors to use, they don’t need to reinvent the wheel in this situation. It’s a great way to start from the very beginning from the first day like Khadija was mentioning with that first assignment being important… also, that first day, that first interaction, that first relationship building step to be one where it says, “I want to get to know you because you matter in this classroom.” So that’s one tool that we offer up to our readers and want them to be aware of, but there are other ways to do it as well. And I think that it’s important for instructors to think critically about their classrooms and their institutions and their contexts and determine what works best for them within their class to get to know their students.

John: You mentioned the importance of the context for instructors. And one of your chapters in the book focuses on providing advice for historically excluded instructors and their allies, because faculty are often in a very different context in terms of how students perceive them and how students perceive their identities. Could you talk a little bit about some of the things that you emphasize in this chapter?

Tracie: Yes, perfect segue. So in this chapter, we really wanted to emphasize that we see you, we hear you, like understanding instructors from historically excluded backgrounds can have different experiences in the classroom, as you mentioned, John, a bit, but also to give some advice and encouragement and support for how to still do this work because we know that a lot of instructors even from historically excluded backgrounds, in even my experiences and me being one [LAUGHTER], we know that there’s a lot of investment in this. There’s a lot of investment and then the importance of this. So some of the advice we give is general advice. What we know that students really appreciate in general and then also some really concrete advice to really support them in having the evidence that they are teaching well. [LAUGHTER] So the first thing to really think about and we talk about in this section is just care, like, how do we demonstrate care for our students, and regardless of whatever identities, care is critical. We also talk a little bit about other types of strategies. Some of them may or may not resonate with folks, again, all of the stuff we give as options to really think about, to experiment with, to practice with, to really think about what makes sense for you. So we give a couple of examples from people who’ve actually been doing this work as well. So things that have been published around storytelling, thinking about your story and who you are, what you choose to share with your students. And you might withhold some things, you might share some other things, and there’s good reasons for that, depending on your identity as well. We also talk a little bit about engaging your allies and advocates, because you really want to have people in your departments, and at your institution, who really value and can speak highly of your teaching, they know that you’re doing a good job, and they can advocate for that. So engaging them in various ways is important. We have these great tools we talk about, the PAITE, etc. So being able to actually have data that actually shows that you are doing things that align with what the research and evidence says can support students and their success in the classroom. So collecting that information, and just making sure you have it when you need it. And just for your own practice is also really critical, I think, for instructors, in this way, too. So those are just a few of many types of guidance that we do give in this section. I think it’s really important to consider what makes the most sense. I will say, in working with instructors, and also thinking about myself as a black woman teaching as well, it’s so contextual. It’s just like you can’t say that this will happen in this course, or this or that with this instructor. But we know that there’s a lot of variation that can happen. And I think a lot of these different guidance points can really help equip people to really think about what makes sense for them in terms of how they engage with Inclusive teaching practice. And the last thing I’ll share is that even in What Inclusive Instructors Do, if we break down and disaggregate the instructors a bit, we see a lot of instructors successfully talking about doing this work from historically excluded backgrounds. And so we know like it’s happening, we do it in our classes, as well. So this is not being meant to be like discouraging at all, but a very encouraging chapter. And just having some tools and equipment to kind of continue so that you also can be seen that way at your institution and you have that information.

Rebecca: I love these themes of reflection and data and being able to tell your story of who you are as a teacher and why you’re doing these inclusive practices and that there’s evidence that it’s working and supporting your students. Chapter 10 of your book focuses on a topic that we’ve certainly talked about a bit on this podcast, and it’s all over the news and conversations in higher ed, which is AI and instructional practices. Can you talk a little bit about some of the ways in which generative AI can support an equitable learning environment?

Derek: I think it’s a really important topic right now. And on the ground, what I hear most commonly instructors talking about, and faculty talking about are the challenges that AI presents us around commonly topics like academic integrity, like, “Oh, here’s my assignment, my students are just going to go to [insert AI platform here] and complete that assignment and then submit it. And it’s hard for me… the tools for understanding if that occurred or not, can be challenging still at this point.” But I think what our chapter wanted to do more than focus on those challenges is kind of flip the table on that and focus on what are the potential benefits, like you mentioned, to increasing equity in the classroom and inclusivity in the classroom? And they are manifold, when you take the time to actually look at it and think about it. And I think the chapter goes over a number of examples to show how this can be done. In terms of benefits that we see AI being able to be leveraged with in the classroom, incorporating and developing more efficient learning experiences is certainly one of them. It can kind of balance prior knowledge gaps that students come with to the classroom by being a tool which can be used for brainstorming and ideation and things along that line, so that maybe a student can go to a platform with a particular question or broad topic and use that platform as a tool to help kind of narrow down something that they want to explore more deeply, get some ideas that maybe they didn’t have the knowledge that they brought with themselves to class to come up with that idea on their own, but now they can get there, and it can kind of even up that playing field a little bit. There’s also additional benefits to multilingual learners in terms of helping learn the language that their course is being taught in, writing more fluently and efficiently, and better understanding written material that’s present. It can help personalize learning in a really equitable way. There’s a portion of the chapter that speaks to the idea of using AI as an additional support for overcoming kind of the muddiest points in a classroom. So if an instructor is either directly asking students what is the most challenging topic, what is the muddiest point, those points could then be used and imported into an AI platform to help navigate those situations, or it could just be pointed as a tool that students could use on their own when they come up with their muddiest point and when they find a topic that’s challenging for them. Now, of course, all of this has to go within the concept of how reputable is the response that we’re getting, how trustworthy is the output of these different platforms. But that also actually leads into what a really potentially beneficial assignment tool would be with this, which is the idea of using these platforms, seeing what their responses are, and then having the students kind of fact check and revise and edit and think critically about those responses. And there’s an assignment there where students can essentially take a prompt, import it into an AI platform, see what they get back, and then the assignment is actually go through this, revise this, edit it, fact-check it: “What would you change?” And that can be a really great way to enhance the critical thinking and evaluation aspects that we’re really trying to build in a lot of our students with, again, narrowing and balancing what’s needed for kind of background knowledge coming in. So there’s these and many other mechanisms that are talked about in the chapter, including ones for, as instructors it can be a tool to brainstorm ideas for: “What are the most inclusive ways I can teach on this topic? Give me a list of 10 of these?” And then the instructor can look through that list and say, “Hey, which one of these might work best for my class context? And how can I adapt that to work for me?” So there’s lots of ways in which AI can be a really positive tool, as long as we use it in that way, and are appreciative and recognize the potential challenges that it also faces.

John: It’s certainly a bit of a challenging time in terms of professional development for faculty, because as you said, so many people just say, “this is just another tool for students to cheat,” because they haven’t really played with it that must themselves, they haven’t really seen the potential. And I think that’s something that all teaching centers are going to have to continue to work on quite a bit to help faculty become more aware of how these tools can be used to complement other forms of learning, rather than as a substitute, which is what they’re concerned about. So in addition to your two books, what are some other strategies that faculty can use to help create a more inclusive environment in their classes? I know, you’ve talked about some of them, like the “Who’s in class form,” and so forth? But what are some other ways that faculty can work to become more inclusive? Or what are some of the things faculty who have not thought about this much should start focusing on most immediately?

Khadijah: That is a great question. I think, yes, we have a ton of great resources, like books and tools like PAITE, and our lived experience. There’s something that I really think this particular study and process and talking to students that really resonated with us is thinking about nonverbal communication. Often people think inclusive teaching takes so much effort, but even thinking about your personality, you’re smiling. So for example, smiling, warm and welcoming tone, being thoughtful about tone. For example, students say not getting angry. So to throw back to something that Derek mentioned, is thinking about your instructor background, and what type of strategies or the nonverbal communication are you communicating. So that is definitely easy if you’re in person. [LAUGHTER] But if you’re online, some things that I think you can think about is the use of thumbs up, clapping, things like that. Something that recently came up for discussion was when you are online courses, do you tell your students to change the tone of the thumbs up so that everyone is reflected in that space and welcome? Students have actually responded that they feel more included in that space with nonverbal communication. So using emojis in emails, some students actually thought that made their instructor more approachable, but I will say, that being an instructor in 2024, you have to watch that. There is a pitfall there. Studies have shown overuse of the emojis, induce sometimes less confidence in the instructor. I think, being mindful of any strategy that you can use to be mindful of the nonverbal communication. But the verbal communication I’ll say, unequivocally, I keep going back to this… [LAUGHTER] the mug… it is really important to know names, say names correctly, and to use chosen names. So name tents can help with that, using an annotated class roster, seating charts, photos, mnemonic devices, student introductions, those things are concrete. And I think the last thing I would say, is actually telling jokes. So a lot of instructors use humor in college and university classrooms. So that tends to go over very well, there’s a positive effect on students in the learning environment, and making people feel included. But again, a word of caution, thinking about how the joke can land. So it could be very powerful in that way. But also wanting to be mindful if you’re going to, in fact, use that particular strategy to make your students feel welcome.

Rebecca: Well, we always wrap up by asking: “What’s next?”

Tracie: I’ll share a little bit about some of the things that I’m working on. So with regards to my scholarship, I kind of hover between teaching and learning and also educational development in general. And so a couple of things that are exciting, I think, for the future is we’re currently proposing a multi-site PAITE study. And so that study will dig deeper into the impacts of, we’re hoping, of the PAITE in the classroom. Since now, we’ve been using it a lot, but we don’t have all the data from the classroom and the experiences of students and the instructors. So we’re going to be doing a multi-site study in the next year or two. So hopefully, you’ll see that come out. Another project that we actually just finished off, a smaller project, we talked about group work, students experiences with group work, and that being a challenging area. So we implemented an intervention this past year at my previous institution, in collaboration with another center, and several classrooms, several instructors in their classrooms. And so we did collect some data on that. We just are synthesizing it. So we’re gonna hope to write that up and also share the resource that we use, that was an intervention that we created that students use to help empower them to really have more effective group work experiences, more inclusive, more equitable kinds of experiences. And then a couple of things I’m working on in an educational development realm, we just collected data from the POD community and outside on educational development right now in our times, so we can track how it changes. So we’re in the process right now, this summer, of starting to write the book, which will be the next one… it’s written like almost every 10 years educational development in the age of… and we’re gonna ffill that in [LAUGHTER] based on the results of the study, and then some other educational development things. And lastly, as was mentioned earlier, I’m moving to a new institution. So I’m going to launch a new Institute for Teaching, Learning, and Inclusive Pedagogy. So that’s going to be very exciting to really think about what’s next there, it will be launching the first center at Rutgers University, New Brunswick, and it will have embedded within it all of this inclusive stuff. So there’s so many things to bring there and to increase and expand.

Derek: Yeah, for me, I mean, I think coming out of the work of this study that led to this book, I think where I am is continuing to spread the word, but then also putting it into action. And that means personally, for me, in my own teaching, taking all the things that I learned through this process of listening to students, working with my fantastic colleagues, and writing this book, and having conversations like these, putting that into action, and making sure we’re walking the walk, so to say, because that’s the only way this actually happens. And in my role at the University of St. Joseph, again, I’m not only a instructor, a faculty member in the biology department, but I’m also the director of the first year seminar program here at USJSJ.. a two-semester long program. It’s a true first year program, where the first semester is a three-credit course that is kind of half transitioning to college and half an academic component where the students get to dive into college learning. And the second semester is a one-credit course where it’s service based and meeting the mission of our university to engage in compassionate service. So as in my director role, I am thinking a lot about how do we help students transition to college in their first year? And I think there’s a lot that we can gain from listening to students. And that was reported out in this book that can be leveraged there. So building in some of these ideas of really getting to know the students, engaging in opportunities for student choice within our first-year seminar program itself as well, kind of coming out of the work of this, I’ve created a college success portfolio that we’re implementing in the program. We implemented it for the first time this past year that ties a lot of these features in that allows students to talk about right off the bat, their first assignment is nothing to do with the content, but it’s the “Why are you here? Why college? What are your goals, both in college and out of college? And this is something that the students can succeed with, right away to kind of set that form and let them know that their instructors here at the institution care about them as learners, and that the learning that they’ll go through will be personalized for them. So something that we’re piloting here at the University of St. Joseph trying out but long term would be something that we would hope to share out with the greater community and hopefully help those first-year experiences at institutions around the nation and globe.

Khadijah: Well, for me, there’s one thing that really struck me as we worked on these two projects, was that inclusive teaching is very similar to inclusive research mentoring. And so I do a lot of research mentoring. There’s a lot of teaching strategies in dealing with different types of learners in a research laboratory setting, so I’m really interested in going in the direction of thinking about how some of these strategies and things that we learned translate to a research mentorship context. And also, because I’m at an institution now that has graduate students and postdocs, really train the next generation of inclusive instructors, and particularly those that are in STEM spaces. So when I’m working with a mentor to our postdoctoral advisory committee here, and trying to get them excited about being inclusive instructors as they transition to their next phase.

Rebecca: We’re looking forward to hearing about all the things that you’re continuing to do because you’re making an important difference in our teaching and learning community. Thanks for joining us.

Khadijah: Thank you.

John: It’s great to see all of you again and talk to you again. And this time, we shouldn’t let it go quite as long as between our last discussion and this one.

Derek: Thank you so much for having us again. It’s been a pleasure.

Tracie: Yes. Thank you.

Khadijah: This is so fun. [LAUGHTER]

Rebecca: Either that or you’re enough to write books faster, one or the other. [LAUGHTER]

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

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351. Extending Kindness

Beginning faculty often receive warnings that lead to antagonistic relationships with their students. In this episode, Cate Denial joins us to discuss how a pedagogy of kindness can build productive learning environments for all students.

Cate is the Bright Distinguished Professor of American History and Director of the Bright Institute at Knox College. She is the winner of the American Historical Association’s 2018 Eugene Asher Distinguished Teaching Award and sits on the board of Commonplace: A Journal of Early American Life. She is also the author of A Pedagogy of Kindness, one of the first publications in the new Oklahoma University Press series on teaching and learning, edited by Jim Lang and Michelle Miller.

Show Notes

Transcript

John: Beginning faculty often receive warnings that lead to antagonistic relationships with their students. In this episode, we examine how a pedagogy of kindness can build productive learning environments for all students.

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John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by

John: , an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

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Rebecca: Our guest today is Cate Denial. Cate is the Bright Distinguished Professor of American History and Director of the Bright Institute at Knox College. She is the winner of the American Historical Association’s 2018 Eugene Asher Distinguished Teaching Award and sits on the board of Commonplace: A Journal of Early American Life. She is also the author of A Pedagogy of Kindness, one of the first publications in the new Oklahoma University Press series on teaching and learning, edited by Jim Lang and Michelle Miller. Welcome back, Cate.

Cate: Thank you.

John: Our teas today are:… Cate, are you drinking tea?

Cate: I am. I am drinking Harney and Sons Decaf Earl Grey.

John: …very nice.

Rebecca: It’s a great choice. I have a green tea today.

John: A what tea?

Rebecca: I don’t know it’s just green tea. [LAUGHTER] Sorry.

John: And I have a peppermint spearmint blend today.

Rebecca: Sounds nice and calming. So we’ve invited you here, Cate, to talk about the Pedagogy of Kindness. I think we last talked to you in October of 2021, when the book project was just getting started. And our discussion focused on a “Pedagogy of Kindness,” an essay on the topic that you posted in I think, August of 2019. This essay was such a great resource that helped so many people and I know, our community here was really interested in the subject. Can you talk a little bit about how this essay evolved into a book?

Cate: So, as I wrote the essay, there was so much I wanted to say, and I had to sort of just express it in the most concise form that I could. After I was done, I was sort of pondering the other things that I wish I’d had the space to be able to include. And then Josh Eyler, who is now at the University of Mississippi, messaged me and said, “Hey, I think this needs to be a book.” And I was like “Me too.” [LAUGHTER] So I started thinking of what I would do to make it a longer treatment. And I wrote up a proposal, sent that off, and started writing, pretty much straight away.

John: In this book, you argue for a teaching approach based on kindness. You note that many people, though, confuse “kindness” with “being nice.” How do you define “kindness?” And how is it different from “being nice.”

Cate: So, being nice is a lot of what we do in academia, nice lies, nice will do anything to just get along, it will avoid conflict, and it will just try and paper over cracks in our institutions, whereas kindness is fundamentally honest. So it means you’re going to have some really tough conversations with your colleagues and with your students. You’re not going to mislead them about how they’re doing in your class. And kindness is really about accountability, it’s about positionality, and it’s about responsibility. And those are all things that I think niceness just elides.

Rebecca: I know that I found myself saying many times after reading your essay: “Telling the truth here or letting a student know what their real situation is, would be the kind of thing to do. [LAUGHTER]

Cate: Exactly,exactly. And I often have people, as I go around the country and talk to other faculty, ask me: “Exactly how do you have these conversations, when the student comes to you and says, ‘this terrible thing has happened, and please just excuse this paper,’ or ‘don’t include this in my grade’…and you have to, especially if you are in a professional school, for example, or a medical school or something like that.” And that’s when that distinction between niceness and kindness really comes into play. Because niceness is just about getting along. And kindness is like, “Well, let’s have a real conversation about what’s going on here. Why these expectations are, what they are, whether it’s possible for us to make some kind of adjustment here, or whether this is a moment where we really have to talk about what your future is in this course, or in this program,” things like that.

John: In the introduction to the book, you note that this is not quite how you started teaching, that you started teaching, like many of us, with a somewhat different focus in terms of interactions with students. Could you tell us a little bit about your perspective when you first entered teaching?

Cate: So when I first entered teaching, I was brand new to teaching. I had got my degree in England one month before I stepped into a classroom in the United States. I did not know the United States educational system well at all. I felt like a complete fraud, and the limited training I had had at my graduate program really encouraged me to think of my students as antagonists, to assume they were going to cheat, they were going to try and get one over on me, that they wouldn’t do the reading, that they were going to try and negotiate for a grade that was not what they deserved to get, things like that. And walking into a classroom like that prepares you for battle [LAUGHTER] at every single moment, which is a terrible way to walk into a new relationship of any kind. It’s especially demoralizing and damaging, I think, when you are walking into a classroom, so I had to unlearn the business of thinking that my students were up to no good. I had to unlearn the business of thinking that my students were fundamentally not interested in their own education.

Rebecca: You mentioned your four day visit to a digital pedagogy lab, and how that impacted your teaching. Can you elaborate a little bit on that and share that story?

Cate: Yes. So I went to the Digital Pedagogy Lab Institute in 2017, which was in Fredericksburg, Virginia. It was the most incredible experience. I went because I had the feeling that I was lagging behind in bringing digital tools into my classroom. And I thought this would be where I would learn those things. And I certainly had that opportunity. But the first thing that I was asked to do in the intro track, was to tear apart everything about my teaching, in a really good way. I was in a track that was led by Chris Friend and Sean Michael Morris. And they asked us to reflect upon everything about our pedagogy. Why were we doing things in the way that we were doing them? What was the rationale that we had for the choices we were making, and the way we addressed our students and the kinds of things that we have happen in our classrooms. Everything about that institute was predicated on kindness. And it’s not that someone actually said at some point, “Why not be kind?” But that was the subtext from everything from… it was the first Institute I think I ever went to where there were pronoun pins that people could take when they registered. There was really generous swag, there was this wonderful ethos of sharing, everybody rolled up their sleeves. and really worked hard at turning everybody’s teaching materials into something even better than what they arrived with. There was really no hierarchy. It was just a wonderful community experience of trying to get better at what we do.

Rebecca: Sounds like such a great experience, and an opportunity to really critically reflect on your teaching, which we don’t always take the time to do.

Cate: I didn’t even know I needed to do it. [LAUGHTER] So by the time I went in 2017, I was more than 20 years into my teaching career. And I thought I was pretty great at teaching at that point. But what the digital pedagogy lab made me realize was that no matter what my goal was, as a teacher, all of the documents in my course, my syllabi, my assignment sheets, the way I handled introductions, all kinds of little things, really told a different story. And they told that story of antagonism that I had been socialized into as an early instructor. And I think that is something we are socialized into globally in higher ed.

John: One of the things you talk about is finding out a little bit more about your students. Because when many of us start teaching, we tend to assume that our students are similar to us, they have similar backgrounds, they’ve been prepared in ways that were similar to ours, maybe they weren’t quite as good as students as we were. But many people start off by assuming that students will be just like them. And yet you note in your introductory chapter that as many as 71% of undergraduates in the United States are non-traditional, under a teaching approach that focuses on kindness, how might faculty begin to address the diverse identities and needs of our students?

Cate: So, I think the first thing that we need to do is take stock of who our students are. And so we need to think about the demographics on our campus, that information is usually pretty easily available. As I travel around the country and visit different campuses, I always pause and look up on their websites, what is their diversity rate? And how many low-income students are there? How many people get Pell Grants? How many people are first-gen? How many people are returning after taking some time off? Or maybe have a GED? There’s all kinds of ways in which our students are not that sort of stereotypical 18 to 22 year old, straight white student who is perhaps in a sorority or fraternity or does athletics or anything that sort of gets caught up in the stereotype of who students might be. I’m really interested in what happens behind that. Even if a student walking into my classroom is, for example, a straight white student who is 18 to 22 years old, or maybe is an athlete, maybe is in a sorority. That doesn’t mean that those things tell me who they really are. They don’t tell me what is going on in their home life. Do they have kinship obligations and responsibilities? What is happening with the way that they’re funding their education, all kinds of different things. So I think pausing at the beginning of the term and really getting to know who our students are, is vital if we’re going to meet them where they’re at in our classrooms. So there’s lots of ways of doing that. There are ways of sending out surveys to our students, either before the semester begins or right as it begins. There are ways to have conversations in class to make those introductions a little bit more substantial than just, “Hi, my name is….. And my major is….. , and I’m taking this class, because….. So trying to gather that information, and also reflecting on how my identities are showing up as I walk into a classroom. I think those are really important parts of what we do.

Rebecca: What are some of the ways that adopting a pedagogy of kindness changes the ways that instructors and students interact?

Cate: I think it is all about undermining that presumption of antagonism. If we do not assume that our students are out to get us, But rather, that our students, in the vast majority of cases, are actually really invested in being there, and are perhaps a little bit scared of us, that they are a little bit uncertain, a little bit unsure, maybe they are first years, or this is their first class in a certain discipline, or they’ve been out of school for a while. There’s all kinds of ways that they might be very, very nervous coming into our classrooms. And so I think, taking the time to think about that, and address that, and make space for that, so that our students are not some sort of terrible, antagonistic, cruel set of people who really don’t want us to succeed or for themselves to succeed. That’s just not based in reality.

John: And I would think it would be a much more enjoyable environment, both for students and for the instructor, when there’s that trust between students and faculty.

Cate: Yeah, I actually have a blog post that I wrote, I think back in 2016, called the first-day jitters, that was about how nervous I would get before I would meet my students for the first time every semester. And once I changed my outlook and stopped expecting antagonism, I stopped getting nervous. I walked into the classroom and was excited about what was going to be co-created in that space. And it made an enormous difference to me and to my students. Certainly, I saw it in the ways that they interacted with one another and with me in our classroom spaces, but it changed everything for me about showing up as a teacher.

Rebecca: One of the things that you’re pointing to or hinting at is the idea that the pedagogy of kindness also applies to being kind to yourself. Can you talk a little bit about ways that instructors can be more kind to themselves?

Cate: Yeah, I think the number one way in which we can all be really kind to ourselves is to have impeccable boundaries. [LAUGHTER] I think it’s really important that we not prostrate ourselves, not give beyond what we are capable of giving, and have a really good understanding of what our capabilities are. So for example, if I am someone who is stringing together three jobs to make a livable income, if I have a family, if I have caregiving responsibilities, if I have a really long commute, all of those things are in the mix. And I cannot then be someone who 24/7 is simply available to my students. I don’t think that’s healthy, even if you don’t have any of those other responsibilities or considerations. I think that we all need time to have downtime, to have rest, to have play to, have pleasure. But I think that we need to be able to say, “I am available by email between these hours, you can expect an answer from me within a certain period of time.” Communicate those things incredibly clearly to our students. And that means that we’re also modeling for them that it is okay to take time for yourself and to have good boundaries.

John: In the second chapter of your book, you focus on the syllabus, which is often one of the first forms of communication between the instructor and students. Quite often the syllabi look more like legal documents than they do a welcoming introduction to the course. What are some of your suggestions on how to demonstrate kindness in your syllabus?

Cate: So an exercise that I was asked to do at the Digital Pedagogy Lab was to read my syllabus with a critical eye and ask myself who I was addressing when I wrote it. And what I found was that I was addressing someone who I assumed was going to screw up somehow. I assumed that they were going to disappoint me they were going to let me down, that they were going to try and get away with something… that old antagonism rearing its head. So then I had to stop and go, “That’s not who I think my students are, so why is that reflected in the language I’m using in my syllabus?” So then I stopped and I rewrote. And I kept in mind a student who is very real, I pick students to have actual students in my mind when I’m writing my syllabi, or when I’m revising them. And in addressing those students, I was able to make my language welcoming and warm. It doesn’t mean that it’s soft, it doesn’t mean that I don’t have boundaries and that I don’t have expectations. It simply means that I’m talking to them as I would if we were in person. That’s one thing that I learned to do. Another is that I learned that for many students, syllabi are impenetrable walls of text. And I’m sure all of us, in our time, if we haven’t written that syllabus, have seen that syllabus, maybe when we too were students. Those are really hard for students who have things like ADHD, for example, to be able to parse, to find the important information. They don’t look welcoming. They look like legal documents. And so I’ve changed my syllabi, for example, to have really colorful welcoming headers. I make a point of always saying “welcome to the class,” as the first thing that you see on the syllabus. I make a point of emphasizing relationship early and saying, “This is how you can get hold of me. Here are what my student hours are and what student hours mean.” And only then do I get into the stuff like, here’s what we’re going to read and here’s the assignments we’re going to do. It’s all about establishing warmth and a relationship from the get go.

Rebecca: How do you balance that approach with some institutional policy or other things that you maybe have to include in a syllabus that don’t have that same tone and tenor?

Cate: Yeah, that’s a really big consideration for a lot of people. There’s a lot of boilerplate language that has to go into many syllabi. So there, I borrow from Remi Kalir, who has students annotate the syllabus, and I’ve been doing this for several years. Now, my students get the syllabus at the end of the first class session, and they take it away for homework and they annotate it. I give them a really simple definition of what annotation is. And then in our second class period, we come back and they get to tell us what their questions were, what their comments were, what seemed unusual to them, what really stuck out and we have a conversation about all of that. And if you have a bigger class than I do, this is the sort of thing that you can have small groups do or you can have parents do. And then you can have people report out some of the things that they thought were most pressing. What that does is it returns to students some agency, and they can comment on the language shift, the tonal shift between the things you wrote and the things that you have to include, and you can have open conversations about “So why do you think we have to include this stuff? And what are ways that we could say this differently?” or “What is the way that you understand this best,?” Having that conversation is really important in allowing students to talk back to that document. And to make it clear that it’s a human creation, that it’s not just spit out by a machine somewhere, that there are people behind it, and that we are collectively always polishing and revising our syllabi in light of these relationships that we have on our campuses.

Rebecca: In smaller classes, I’ve done the annotation in a single document. And it’s been really interesting to have students comment on each other’s comments in a digital format, too. And it really brings some interesting things to light.

Cate: That’s a great way of doing it. I tend to have my students do it individually, just because they don’t know each other very well yet. And I found that my students tend to respond better to individual documents, and then a group discussion, but it works differently with every single instructor and every single set of students. So there are multiple ways that people could do this kind of annotation.

John: You did mention that this syllabus is not something spit out by a computer, but last week, we had a workshop where one of the things I suggested was that faculty may want to submit their syllabus to one of the AI tools out there and have it checked for inclusive language or to rewrite it in a more inclusive manner. And I think a lot of people found that, in that case, the computer did a better job than they did [LAUGHTER] in terms of creating that inclusive syllabus. But, at the other extreme, one of the things I’ve often done and I think you mentioned this in your book is in smaller classes, co-create the syllabus with students at the very start of the semester.

Cate: Yeah, I teach a course on history pedagogy. And there I give my students blank sheets of paper and say “Here’s your syllabus,” [LAUGHTER] and then they get to start brainstorming the things that they should put in syllabuses. They’re experts at syllabi, they read them all the time, they see many more than most of us do. And so they brainstorm what they think it should include. And then I put them in small groups. And together, they start to talk about, “Oh, that was a great idea you came up with, I didn’t think of that. Let’s put that in our syllabus.” Then we write their syllabi up on huge post-it notes that we put on the wall. And then everybody gets little post-it notes. And they get to walk around, and I ask them to do what I was asked to do at the Digital Pedagogy Lab, which is to say, “Who is the student that these authors are imagining as they write the syllabus?” Write it on your little post-it note, put your reactions on the wall. And what they very quickly learn is that they too have absorbed the idea that students are antagonists, students can’t be trusted, students are going to mess up somehow. And so then, as a class, we sit down together, and we say, “Okay, we don’t want to do that. We don’t want to make those assumptions. So how are we going to write a document that accurately sets out expectations, that also supports and that communicates trust?”

Rebecca: In chapter three, you focus a bit on assessment. And many faculty note that when students do less well than maybe they thought they were going to or anticipated on a graded activity, they might become disengaged or lose interest or disappear. Can you talk a little bit about ways that we can make our assessments more equitable, and to make expectations more transparent to our students?

Cate: There are so many ways that we can do that. Including students in the process at all points, I think, is a way that we can never really go wrong. But I think that one of the most important ways we can approach assessment is to think about, are we being inclusive? are we giving our students the tools they need to be able to show us what they know?…because so often, what we’re actually grading or assessing or giving feedback on is, how they write about what they know, or how they make an equation about what they know, we’re not actually just finding out what they know, what they have learned. So giving them multiple ways to express what they know, is a great way of leveling the playing field of allowing students who maybe don’t excel at writing to still be able to show “Hey, I have been thinking, I’ve been turning this over and over, I have some new appreciation for whatever it is art, or music, or fishbones, or an equation, or set of chemical compounds.” So in my classes, it’s traditional for history to be assessed through writing papers. And I certainly do have my students do written work, I don’t get rid of it altogether. But I also make an assignment where my students get to create projects. And they can do anything they want to, except write a paper. So they do things like make quilts, and food, and board games, and they knit and make pottery. I’ve had people make raps and sea shanties. I’ve had people dress up as pirates and come talk to us about a day in their life. All of these things are based on historical research. All of these things have a reflective component at the end. But for a student who really struggles with writing, for example, this gives them a way of being able to show me they have been learning that term, that they have done research, that they’ve really engaged with the class material in a way that doesn’t limit them in any way.

John: In chapter 4, you address kindness in the classroom. Could you share a couple of ways in which faculty can display kindness in their classroom interactions?

Cate: I think one of the most basic and important ways that we show kindness in the classroom is we learn who our students are. And that means names. And that is increasingly challenging. It depends on how many, if you’ve got 300 students in your classroom, how do you learn their names? I tend to have smaller classes. So it is really doable for me to learn their names, but I still rely on tools that helped me do that. So I bring in name tags, and for the first several sessions, my students will write their name on their name tag, and if they feel comfortable, they’ll put their pronouns on there too. I know that Vigi Sathy and Kelly Hogan talk about having name tents in their big lecture classes. And those name tents are also color coded. So then that helps them put people into small groups. People can turn those name tents on their end when they want to indicate they want to participate in conversation. They’re wonderful, wonderful tools. So there’s lots of resources out there that sort of suggests there are many, many ways to make sure that we’re getting to know our students, but I think that’s a really basic thing we do that says, “I know who you are. I know when you’re here, I really appreciate you being here and being engaged in a classroom activity.” I also think that it’s important to teach our students how to be in that space together. I think this is really important coming out of the height of the pandemic. We’re not done yet. but we are coming out of those most acute years. And certainly I have seen among my students on campus, that there was a period of time where it was odd for them to interact with other people because they hadn’t had practice. They had been in lockdown. They had been at home. They had been doing school online. And so we really had to sort of think about how do we interact? How do we talk to one another? How do we show that we respect one another? When something goes wrong, how do we show that we are accountable and responsible? How do we apologize, and mean, it. These are all things that we need to teach, as instructors to make sure that our classrooms are kind spaces in which learning can really happen.

John: Is there anything else you’d like to share with our listeners that we haven’t yet discussed?

Cate: One of the things that comes up in the conclusion to my book is that it’s very easy to feel tossed around in higher education, like we’re in tiny little boats on a very large and angry ocean.[LAUGHTER] And certainly, there are structural problems that need our attention in higher ed. But we’re not powerless. And we get to make changes in the spheres that we control. And we get to approach our students, as fellow human beings who matter, we get to treat ourselves as people who matter. And kindness is the fabric of that, it’s what weaves everything together. It is the material from which we build inclusive spaces, and spaces where people’s words and ideas are valued. And without kindness, we end up with places that are disrespectful, we end up with places where people do not feel like someone’s listening to them. So I have the metaphor, that little boat being tossed around in my conclusion, but ultimately say, if we can just be kind to one another, then we can sort of temper that storm.

Rebecca: It’s a great image to end on, for sure in your book. And it’s such a great metaphor for really thinking through what sometimes it really feels like to be in higher ed, not only with our students, but with other colleagues. There’s lots of ways to bring this kindness work into other spaces within higher ed outside of the classroom as well.

Cate: Yeah, I agree. And one of the projects I’ve been involved with over the last couple of years is something called Care in the Academy, which is about showing kindness and care to each other. So focused on faculty, focused on staff, focused on those relationships, and how we show one another that we matter to each other.

Rebecca: Can you share some examples about what that might look like in spaces outside of the classroom?

Cate: Yeah, so some really concrete things that we recommended after 18 months of really thinking critically about this issue were things like extended bereavement leave. Places tend to give us three, maybe five days and they’re immediate. And the idea is that whatever mourning or immediate grieving you need to do will happen in like a week. And that’s just not practical or realistic, or how humans work. And in many cultures, it’s also not reflective of the way that people process death. So we talked about having maybe another three to five days that you can use for a year after someone passes and you can mark an anniversary, or maybe there is a ceremony that you need to attend. Or maybe there is a ritual that you need to perform, and you take time away to be able to do it. It’s a very small thing, but it makes such a difference in sort of saying we respect what a difficult time this is for you. Trying to improve reimbursement culture, there are so many people who are stringing things along on their credit cards, basically making loans to their institutions, and trying to speed up the process by which they are repaid as a basic form of respect, I think is really, really important to the way that we all function around one another. To not assume that people are sitting on vast mountains of cash that they can just make available to do things like go to conferences or to travel to another town or whatever the thing is. I think that’s also really important.

John: That’s especially true for junior faculty, for people who are contingent faculty and who are struggling a bit because this occupation does not pay all that well. It gets a lot easier once your kids are out of the house and you’re past those stages, but it’s a struggle for a very large share of faculty.

Cate: Especially given student loans being what they are. This lasts a very long time.

Rebecca: It’s something that sometimes faculty have in common with students and we don’t always recognize or acknowledge that.

Cate: Yeah, I agree. And I think our students don’t often look at us and think, “Oh, wow, they’re still paying off their student loans.” [LAUGHTER] They tend to see us as something other than precarious. Whether we are in a contingent position or not, very often our financial lives are in some kind of precarious situation, just because the reality of funding higher education careers is what it is right now.

Rebecca: So we always wrap up by asking: “What’s next?”

Cate: What’s next is that I am going to go read a book about biomimicry. And biomimicry is looking to the natural world for patterns that all organisms share, and taking wisdom from those patterns. So it helps us in terms of ecology. But I just heard a podcast that was applying this to the way that we organize our institutions, and thinking about the way that organisms heal after fire or clear cutting or a flood, for example, the different jobs that different organisms have in the recovery process, and thinking about how we make really resilient institutions and organizations by looking to the natural world. So I know very little about it. I’ve listened to that one podcast. So I am going to go read a book that is all about that topic.

Rebecca: That sounds really fun.

Cate: Yeah, I think so.

John: And I think we’ve all needed a bit of resilience over the last few years with the challenges we’ve all faced. So it sounds like an interesting way of addressing that issue.

Cate: Yeah, I’m hoping I will get some fresh ideas.

Rebecca: Reading stuff that’s unfamiliar is always a great way to reinvigorate our own work.

Cate: Yeah, and I have not really considered biology since I was 16 years old and took my GCSEs. So this will be a real treat and a delight to exercise part of my brain that hasn’t been exercised in a while.

John: Well, thank you for joining us. It’s great talking to you. And I really enjoyed reading through your book. It grew from this very nice, useful essay that many of us were reading through during the pandemic, to a much more elaborate discussion of how to be an effective teacher in all aspects of teaching.

Rebecca: Such a needed robust resource.

Cate: Thank you so much. It was such a pleasure to be with you today and have this conversation. And I really appreciate all your kind words about the book.

Rebecca: We look forward to talking to you in the future, hopefully the near future.

Cate: Thank you.

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

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350. Nudging, not Judging

During the pandemic, faculty participation in professional development activities expanded dramatically. Faculty involvement, though, has been gradually returning to pre-pandemic levels. In this episode, Sarah Rose Cavanagh joins us to discuss strategies for bringing more faculty into discussions of teaching and learning.

Sarah is a psychologist and the author of four books related to teaching and learning. She is the senior associate director for teaching and learning and associate professor of practice at Simmons University and also is a regular contributor to the Chronicle and many other publications. Sarah often serves as a keynote speaker and we were very fortunate to have Sarah join us for a keynote address at our Academic Affairs Retreat in Oswego last August.

Show Notes

Transcript

John: During the pandemic, faculty participation in professional development activities expanded dramatically. Faculty involvement, though, has been gradually returning to pre-pandemic levels. In this episode, we explore strategies for bringing more faculty into discussions of teaching and learning.

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John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

[MUSIC]

John: Our guest today is Sarah Rose Cavanagh. Sarah is a psychologist and the author of four books related to teaching and learning. She is the senior associate director for teaching and learning and associate professor of practice at Simmons University and also is a regular contributor to the Chronicle and many other publications. Sarah often serves as a keynote speaker and we were very fortunate to have Sarah join us for a keynote address at our Academic Affairs Retreat. Welcome back, Sarah.

Sarah: Thanks for having me.

Rebecca: Today’s teas are:… Sarah, are you drinking tea,

Sarah: I thought about trying to blow your mind and saying I’m drinking some Bergamot green thing. But no, I just finished my last coffee for the day. And now I’m on to water. [LAUGHTER]

Rebecca: You’re so consistent.

John: My tea today is a black raspberry green tea.

Rebecca: And I have an Awake tea, which clearly I need. [LAUGHTER]

John: We’ve invited you here today to discuss your May 7, 2024 article in The Chronicle, entitled, “After a Tough Year for Classroom Innovation, It’s Time for a Reset.” And I think this is something that’s going to resonate with a lot of educational developers and many faculty. You begin the article by noting that there was a sudden increase in attention to student-centered teaching in response to the pandemic, but has that shift been as persistent as many of us might have hoped?

Sarah: Oh, I think yes and no. I think that a lot of people started focusing more on their teaching. In those pandemic years, we all saw in our teaching and learning centers, higher attendance at events and a lot of engagement, both in these larger events, and then faculty coming to us for consultations. And one hopes, as educators, that learning doesn’t just go poof, that the effect of all of that attendance and thinking and consulting is still impacting people in their classrooms. But I think that there definitely has been a trend on my own campus, and most campuses that I talk to, about declines in attendance at those same sorts of workshops and talks and consultations. And there also, I think, has been a bit of a pendulum shift in some of the topics such as flexible deadlines, where I think we saw a lot of people move in one direction, and then are starting to see a little bit of a shift back. And so hopefully, we still have overall nudged the average over towards student-centered teaching and that hasn’t changed. That’s my hope. But I definitely see a little less intensity and interest lately.

Rebecca: We definitely have seen similar declines in professional development on our campus as well. And sentiments like, “I’m just really tired,” or “I’m done” [LAUGHTER] which you highlighted in your article, and one of our most popular workshops of recent years has been related to burnout. Can you talk a little bit about ways that we can re-engage our faculty or why burnout is such a popular topic? [LAUGHTER]

Sarah: Right? Well, I think that if we’re thinking about kind of a shift away from student- centered teaching, or even a backlash, as we’ll talk about in a little bit, that burnout is one of the many causes of that. I think that faculty are just tired, as you said, and that sentiment of “I’m just done,” like, I’ve heard those words multiple times from multiple different people. And a lot of student-centered teaching, and certainly attending professional development workshops takes time, and there’s just no time. And so there’s the burnout that’s related to the emotions, and the trauma of the pandemic, and just workload being completely ridiculous. But then there’s just also a paucity of time. And I think that part of that is this whole Zoom… we’re here, not on Zoom, but we’re here virtually, and those virtual options open up so many possibilities. But I feel like we took all of our pandemic solutions with the Zoom sessions, and all of that, and we brought them into the future. But then we brought back all the in-person stuff. [LAUGHTER] And so there’s zero time for anyone. And so I think that the burnout is so strong, and that’s why there’s such attention to that. And that is one of the most popular topics right now.

Rebecca: Feeling over scheduled definitely limits the ability to feel creative, or to dream or to think about new things. So if people are used to kind of being in that state, or historically have been in that state, and they’re just feeling like they can’t get to that state. I can imagine that’s why people say they’re done is because it’s hard to come up with new ideas or to put the energy into that kind of thinking.

Sarah: Absolutely. And I think also students are equally, at least equally, burnt out. [LAUGHTER] And so I think another thing that’s happening is faculty put all this time into student-centered teaching, but then it’s not working. They’re not seeing more engagement or better learning. And so you’re investing all this time, but then the students are so burnt out that it doesn’t look like it’s being effective, and that’s frustrating, and I think that that’s also part of the feeling done, like, if you’re just throwing everything you have at bettering your teaching, but then still feeling frustrated by the outcome, then that is demoralizing.

Rebecca: It’s interesting that the way you put it instead of like getting re energized… [LAUGHTER] like, depleted.

John: And we never observe the counterfactual, we don’t see what would have happened, had we not been focusing more on student-centered teaching after some really tough times. So, why do you think faculty are pushing back a bit more against student-centered teaching approaches, because we had a lot of buy-in on that during the early stages of the pandemic, and for a couple of years after that, but we’re seeing a little bit more pushback.

Sarah: Yeah, well, I have a long answer for this one, because I am a psychologist and so I think everything is highly multi-causal. And one major factor is the level of burnout, both on the faculty side and the student side. And so we don’t have to go back to that, but I just want to highlight that I think that that’s part of it, is this burnout, and I love Rebecca’s depiction of like how impossible it is to feel creative and do new things too when you’re feeling exhausted. And so I think that’s a big part of it. On my endless commute yesterday, [LAUGHTER] there was a Red Sox game (I work in the Fenway), I listened to your interview with Josh Eyler, which was excellent, of course, and I think it probably predated the article, but you were talking about just this topic of sort of a backlash, specifically against alternative grading schemes as a student-centered practice. And Josh said, that I thought was very insightful, as everything Josh says is, that he had this analogy of a rubber band, and that there’s just this effect. And I think of it as a pendulum as well, which I already referenced, that there’s just this natural effect when you move in one direction to kind of snap back a little bit. And he saw that as part of the cause of this. And I think that that is true. I think it’s sad, but we love pendulums as human beings. I’m always like let’s just settle into moderation, [LAUGHTER] but we love swinging from one extreme to the other. So I think part of it might just be a regression to the mean sort of effect. But I think there’s a lot of other factors. I think that one is, if you drill down into the recommendations of so many different theoretical approaches to good teaching, you come up with similar recommendations, whether you’re focusing on inclusive teaching or accessible, teaching, engaging teaching, all these things, they all drill down to these recommendations of being warm and welcoming, having a promising tone, seeing students as people, giving them autonomy and giving them choice, all these things. And I think that some faculty feel, after attending several years of the pandemic and all these different intros and frames, but then the same recommendations feel like they got it. [LAUGHTER] And that might be part of it. The final two causes of the backlash are a little more delicate. I think one is the student reactions. And we talked about this a little bit, that students themselves are so burnt out and so faculty aren’t seeing great results when they experiment with student-centered teaching. But I think that there’s also a rise in student incivilities. Beth McMurtrie had a great report in The Chronicle, about a year back on the rise of student incivilities. Another term that people use is reactance, when they’re pushing back against the instructor. I can tell you a brief anecdote. I was on a different campus talking to a faculty member. And she had been using alternative grading practices, it was kind of a standards-based approach where students had multiple attempts at achieving a standard, but they’re passing an assignment and would either be competent or not yet competent. And she was teaching in a male -dominated field. And this student of hers who was male, he got a “not yet competent,” and threw the paper back in her face and said, “You don’t know what you’re doing.” And so I think that that too, when you’re putting all this time and effort into student-centered practices, and then having reactance and incivilities in reaction, that’s also demoralizing. And then finally, just to get myself in trouble, [LAUGHTER] I think that we in the teaching and learning fields, bears some responsibility. I think that especially toward the end of the heyday of teaching and learning years on Twitter, things got a little bit ugly. There was some shaming of faculty pile-ons, and some of the pile-ons were of people engaging in student shaming practices and other things that are ugly on their own. But some of it was also just venting stresses of teaching, and then getting piled on. And I saw this really clearly because I was active on Twitter in the teaching and learning fields. And then because I was more of a research focused faculty for most of my career and all my social contacts in person are more like that, I’ve had all my faculty friends on Facebook, and they would post just some things. They all very care deeply about their teaching and their students, but they would post things and I was like, “Oh my God, if you had posted that on Twitter, [LAUGHTER] you would be dead in the water.” So I think that we, as we talk to each other, and we convince each other, and we get more and more excited about change, and about some innovative practices, that sometimes we get a little out of touch with the majority of faculty who are teaching on the ground, and their constraints and practices.

Rebecca: We spent a lot of time talking about students as humans, but teachers are also human, I think, [LAUGHTER] and I think we need to be, and you’ve mentioned this before, too, is just making sure that we’re treating everybody as humans, and that everybody has constraints, and everybody has different pressures. And in your article, you suggest that the time seems ripe for a complementary revolution, one that recognizes and respects the autonomy and bandwidth of teachers. Can you talk about what this counter revolution might look like?

Sarah: Sure. And this is easy for me to say, because in my position I have no control over budgets, [LAUGHTER] or faculty workloads. But I think that primarily what we need is we need a revolution in how we treat faculty. Faculty have been through the pandemic, I think the coming demographic cliff and all of these things that administrators push for faculty to be more and more responsive to students, more and more student-centered, to take on more and more things. At my last institution, they had us writing letters, personal letters to individual possible students to try to encourage them to put down deposits. All of this emotional labor time, regular labor. And so I think faculty in response need more time and money. And I think we’ve just piled on and increased the workload and increased the workload and expanded the scope of the work exponentially through these pandemic and post-pandemic years. And I think that faculty need course releases, I think they need stipends for some of this work. And I think that we need to put a lot more resources toward our faculty. I think it also means a lot more full-time lines with security as well. And those are going in the opposite direction. I think that the other thing that we need is hands off our classrooms. [LAUGHTER] I think that we need to respect faculty autonomy and faculty choice. And so many of us get into this work, because we want that autonomy, we want that choice. We’re willing to work harder for a lot less money than if we went elsewhere. But it’s because we want to be self determined, and do the things that we want to do. And I think that we need to respect that.

John: One of the things you’re suggesting in the article is that there’s no single approach to student-centered teaching that works for all faculty or for all students. Could you give some examples of approaches that work for some faculty in their context that might not work as well for other faculty, given their context?

Sarah: Absolutely. There’s so many… class size is one, you know, are you teaching 25 students? Are you teaching 750 students? …very different strategies are going to be effective there. Courseload… are you teaching two courses a semester, or you’re teaching five courses a semester, that is going to affect the choices that you can make. Precarity of position… both pre-tenure and post-tenure, but also: Are you full time? Are you contingent? Are you on a semester to semester? Contract… identity, these characteristics of the instructor. We had Chavella Pittman come out and talk to our faculty at Simmons University last semester. She was fabulous. She talked a lot about student incivilities, and how many more faculty of color and other minoritized faculty receive of those student incivilities and what majority faculty can do differently in terms of their policies to help support their minoritized faculty. Your teaching philosophy, I think, is important. And again, autonomy is important. And a little bit your teaching talents. For instance, I’m not funny. [LAUGHTER] Some people are really funny. And that is like being humorous in front of the classroom is a really engaging strategy, but it’s not open to all of us. And some people are gorgeous lectures and actually, lecture might work better in their class than someone who’s not. And there’s just so many contexts, there’s so many constraints that are going to influence this vast buffet of teaching choices.

Rebecca: Sometimes when we’re thinking about offering students choice, that also means there’s an impact on faculty too. And so you’re kind of underscoring a faculty choice and some of the individual faculty needs where they might be balancing other things may have certain kinds of time constraints, physical limitations, there’s all kinds of things that could be at stake. How do we help folks understand the need to balance student needs with also faculty needs, and to make those kinds of decisions?

Sarah: It’s so tricky. I often think of all of teaching as kind of a dance, and there’s an art to it. And there’s a little bit of an intuition to it. I’m mad at myself, because I meant to look this up before this talk, but I will send you a link to something later on. Brian Dewsbury and some other folks put together an inclusive teaching massive online course through HHMI. And I lead faculty through a learning community using it. And they were discussing, and I’ll send you the link and the person’s name after. But it was an approach to teaching that, instead of being learner centered, it’s learning centered. And this balances out this competing tension between faculty needs and student needs, but also between, and I think we’re going to talk a little bit about this in a bit, students to student needs, you know, variations in the needs of students. And instead of centering the learner, centering the learning, and thinking about what is going to be most effective for the goal of this course, which is learning, and what can I do in terms of my teaching choices, and the structure of the course and the types of assessments and things like that, that centers the learning, which is going to center the learner as well, because it’s their learning that will happen. But I liked that subtle shift in how we think about this. And I think that might be one approach to approaching this dance with balance.

John: And that brings me back to when I first started working at the teaching center. The year before that an advisory committee put together a draft statement of the purpose of the teaching center, and they went with learning centered. We’ve still tried to maintain a focus on learning, because that’s kind of what we’re here for. And that’s why students are here. So I think that focus is really good.

Sarah: Oh good. [LAUGHTER]

John: But going back to that issue about different techniques working for different faculty, isn’t the same also true for students? That the flexibility that many faculty provided to a greater extent over the years immediately following the pandemic might work really well for many students, but might that provide a loss of structure which is really important for many of our students?

Sarah: Absolutely. A question I often get when I give talks about emotions in the classroom is about my recommendations for a lot of warm-up activities and small-group discussions, and getting students interacting with each other to maximize the sense of belongingness and community, which we know is important for learning and especially for marginalized students. But I often get the question of what about socially anxious students? What about introverted students? What about neurodivergent students? A lot of these students might really struggle having so many social engagements during a class period. And I don’t know that my answer is very helpful, [LAUGHTER] because I always try in my own teaching to have varied methods. So it’s not always social, that there are some classes that are much more independent, there are options to write in small books and things like that. And in the piece, I referenced Sarah Silverman’s work on access friction, and she didn’t coin the term she gives credit to Areley McNeney, and others, but about this friction that arises when one student’s accessibility needs are different, or even opposing in tension with another student’s. I think variation is good, you know, varying things around and flexibility and talking to your students, using who’s in class surveys to find out about student needs, always respecting students’ accommodations, of course, but having that conversation with students and drawing them in. And one thing that I really tried to do in my own teaching, is to be transparent about why I’m doing a certain thing. So I often start my classes with an explanation for why there’s going to be so many community building sorts of activities and how it is the research suggests that that’s important for their learning. So we think that kind of transparency, varying strategies, not doing the same thing all of the time, and then just acknowledging that certain teaching strategies are going to be more effective for some students versus others. And so let’s not just blast one teaching strategy the entire semester.

Rebecca: I think one thing that often happens is the use of the term universal design, not necessarily universal design for learning but this idea of universal design implies that one size can fit all, but usually universal design, if we’re really following those principles is that there’s variability and is that the space or the technique or the situation can adapt to the person and vice versa, rather than necessarily having one solution that works for everyone. I mean, it’s part of it, but there’s usually this flexibility piece that’s key, but flexible doesn’t have to mean so much extra work for a faculty either. There’s different ways to have flexibility.

Sarah: Yeah, multiple points of entry for students always is great.

John: When I first started teaching, I was told by the department chair at the time, who’s long since retired, don’t waste too much time on teaching, spend your time on research and other things that are essentially the currency of higher ed. We’ve moved quite a ways from the time where many faculty are getting that sort of advice, and those of us in educational development often become really passionate about encouraging student-centered teaching approaches, and we generally provide some criticisms of high-stakes exams, the sole use of lecture, multiple choice tests, and so forth. Those were pretty much considered to be standard practice not too long ago, and are still very common in many disciplines at least. You mentioned Twitter, many people would consider some of those techniques to be sort of like malpractice, where they’re actively doing harm to students and learning. Have we perhaps gone a little bit too far in pushing for changes in instructional practice, in the direction of a one-size-fits-all approach that perhaps we should back away from somewhat to bring more people into the conversation?

Sarah: Sure. So multiple layers there. I think one thing is, this is one of the places where I see the conversation on social media among teaching and learning folks as being a little disconnected from reality, if I can say that, [LAUGHTER] because I think that there’s so much of this still going on. I think that we talk to each other and then we talk to these wonderful faculty who come out to our professional development events. And that’s just like the tip of an iceberg. And we don’t tend to talk to people who don’t come to our events, [LAUGHTER] or don’t engage with us on social media. Where I see in this Facebook versus Twitter differential is I see my friends who are in much more research-focused careers, and all of their demands and rewards are all based on their research productivity. So you say we’ve moved away from that, but I think we’ve moved away from that some, and we have higher teaching demands even on research faculty, but I don’t think that the focus on research for a lot of those folks has changed very much. And when you’re burnt out, and all of the values and reward systems are rewarding you for research and not teaching, and you have TAs doing a lot of the on the ground face-to-face stuff with the students. I think there’s a lot of these so-called traditional practices still going on. And so I think it’s happening, and I think using the word harm might be a whole other big conversation. I would like us to step away from that word when talking about individual faculty and the teaching choices that they’re making in their classes. I think that there’s a host of problems with that word. And I think that part of the backlash, too, is this feeling of feeling judged by teaching and learning center, folks, and I think that that is not going to get us toward the sort of change that we want if there’s kind of these scores of faculty who are not part of the conversation yet. They’re not going to step into the conversation, if they’re feeling like we feel that their teaching practices, that they feel like they’re doing the best they can, are poor or actively doing harm to their students.

Rebecca: And the reality is they’re probably not actually harming students. Students are still learning and they’re having some other experiences and they’re facing challenge. That’s not, as you noted in your article, that’s not harm. Can you talk a little bit about fostering challenge for students?

Sarah: I don’t like to equate high-stakes exams and all these things… this is challenge and then student-centered teaching is low challenge, because I don’t think… and I’m not saying that you’re doing that… but I just want to be clear on my position for that. I think having really high expectations of students is challenge. I think asking students to take emotional risks and be a little vulnerable is challenge. And I think that all of that is done most effectively in a classroom where community has been built where students feel that they belong. I think reducing stakes is a really powerful tool to developing that feeling of safety in terms of willingness to take risks. So I am pro low-stakes. [LAUGHTER] And I’m not arguing that we should all be going back to sage on the stage and three exams, certainly not. And I have worked really hard over the last 10 years to try to nudge us away from those practices. But, I do think that they are not necessarily causing harm. And I think most of us, in our intellectual journeys, thrived under those conditions. I do think that people who have thrived under those conditions, usually people who’ve had a lot of privilege and a lot of resources. And so that’s another reason why we need to move away from these practices. But I think if we want to pull people with us and reduce high-stakes exams and reduce some of these practices that may not have been as effective at bringing all students to the table, then we need to do so with an open hand and also have ways that faculty can make incremental change. I reference in the article, Michael Palmer had a POD presentation at one of the teaching and learning conferences, in which he presented 15.9 million choices [LAUGHTER] that a faculty member makes in the construction of an individual class and argued that if we really want to make lasting change, we should be nudging little changes in all of those choices towards student centeredness, toward more inclusivity, rather than asking faculty to kind of throw everything out and start fresh and do something entirely new, and I found that compelling. And so if we could do that nudging, in the absence of judging, and by suggesting that there might be better effectiveness and equity, and doing that nudging, rather than saying you’re actively harming students with your current practices, I think would be a lot more compelling for a lot of those faculty who aren’t necessarily coming to our workshops.

John: So, nudging not judging, that’s a nice way of summarizing that, I think.

Rebecca: Yeah.

Sarah: That is a much more catchy way of saying it. [LAUGHTER]

John: I was thinking it would be a good title…

Rebecca: Yeah.

John: …or the podcast.

Rebecca: I was just thinking about, you never know what small little change you might make, that actually makes a humongous difference for a learner.

John: To use the technical term

Rebecca: I only use [LAUGHTER] technical terms. [LAUGHTER] So I think what you’re highlighting is really important, because these small little changes can make a big difference for an individual learner, or a set of individual learners. And you just don’t know what little tweak you’ve made, and what kind of impact it might have made. I’ve certainly had the opportunity to have a conversation with a student where they tell me about something that made a really big impact for them. And to me, it was like something that was really small, like, “Oh, alright, well, I should keep that.” [LAUGHTER] But it’s helpful. And they all add up over time.

John: What can we do to bring some of these other faculty who haven’t been as active in discussions of teaching into conversations, and to make it easier for us to do some of that nudging? We can’t really nudge people if they’re not talking to us or not coming into teaching centers?

Sarah: Well, I think more dedication of resources from the administration would be good. I think that bringing people to these events who haven’t traditionally come might happen if there’s more time and money, a course release or something, aa stipend for something else. I saw a presentation by Betsy Barre, a wonderful presentation where they had participation in a one-day teaching celebration event that was at something like 67% of the faculty attended. But it was very well resourced. They had a bunch of really fantastic speakers, a lot of great food, it was an entire day, and the provost canceled classes and like kind of shut down campus for the entire day and said, “This is important, come to this.” And they got something like 67% of their faculty at Wake Forest to attend that. So I think more resources is an answer. I think also having more varied offerings. So I tell the anecdote in the article when I was at Assumption University, one of our faculty came to us and he was from a department that never attended anything [LAUGHTER] that we offered and he said that, and he said, “Actually, none of us ever come because we think that you’re doing harm to teaching with all of these approaches that he felt were not effective, and that were kind of degrading education.” [LAUGHTER] And we had a conversation, and so what the result of that conversation was we had one of our faculty learning communities that we do over dinner with a book, and he gave a presentation called “the art of the lecture,” and it was a defense of lecturing, primarily lecturing as a mode of pedagogy. And then we also had a few other faculty do little flash talks about how they did kind of dynamic innovative lecturing. And then we had a conversation and a debate. So we weren’t advocating for this, but we were showcasing him, and then faculty were engaging in debate and dialogue around when is lecture appropriate? Like what are the ways to make it more student centered. And I would like to say that his whole department came out to that, and they didn’t, [LAUGHTER] but he was there. And I think demonstrating that kind of respect for all the variations of teaching, I think is good. Another that we did at my current institution is we had a panel of faculty and we intentionally chose faculty with varied deadline policies, so on the spectrum of more strict, more flexible, and kind of in the middle, and had them present their rationale and their procedures and then did q&a. And that was really well received and better attended than some of our other events. So I think mixing things up and creating a space where it is clear that we are respecting faculty autonomy, and that we see variation as good. I think it can be powerful.

Rebecca: I’m hearing some themes of celebrating teaching and learning [LAUGHTER] and respecting and listening.

Sarah: Yes.

Rebecca: …listening and respecting a wide range of teaching in all of the examples that you just shared, which I think are two things to remember and keep in mind, because I think you also said not in this last answer, but a couple answers back something about [LAUGHTER] I think you put the words faculty and equity in the same sentence rather than we usually think about students and equity. But I was hoping maybe you might elaborate a little bit more on this idea of some equity around faculty as well when we’re thinking about teaching in particular.

Sarah: I think that probably what you’re referencing in my previous answers was when I was talking about Chavella Pittman’s visit. And I think one thing that we don’t always acknowledge is the impact that our teaching choices can have on other faculty in our department and at our institutions’ teaching choices. And so she was talking about how many more incivilities and classroom disruptions faculty of color and other minoritized faculty get compared to white cis het faculty. And that when we make choices in our own classrooms, that might have an impact on other faculty. And so specifically, when white majority faculty have a lot of policies in their classes, that they have a lot of flexibility, or they don’t have a classroom disruption policy, or the classic example is “Call me Sarah, and don’t call me Dr. Cavanagh,” that sort of thing. That actually makes it more difficult for faculty who, in order to have a good classroom climate, needs to demonstrate their authority. I know we don’t like to use that word when we talk about teaching, but all our friends need to be called by “doctor” and need to have a classroom disruption policy, because otherwise there’ll be a lot of classroom disruptions. If there’s also this perceived differential in those two classes, then those faculty are going to get accusations from students that :”Oh, you’re so strict, you’re so this or that compared to these other faculty who are just like, relaxed, why can’t you be more like them?” And so I think that we do need to think… I’m saying “respect faculty autonomy,” but then also, “let’s talk to each other about our classroom policies in order to make sure that we’re not engaging in these behaviors that are going to impact other faculty.” But again, it’s a dance, it’s a dance and a balance, a little bit of this, and a little bit of that.

John: And I’ll mention that Chavella Pittman and Tom Tobin had a discussion of this in an article in The Chronicle, I believe, and then they joined us on a podcast for that too. And we’ll share links to both of those in the show notes.

Sarah: This has been a great conversation, but I want to be clear that I am so dedicated to student-centered teaching. And that is why I feel really passionate about this backlash because Rebecca, you mentioned listening, and I’ve just been listening and listening. And I’ve been hearing it all over the place. And again, I worry with these pendulums that we could just snap back to a place that we really don’t want to be. But I think sometimes when I have these conversations, I come out as “Oh, pro high-stakes exam and let’s have three exams, multiple choice, strict attendance, policies, all these things.” And that’s not the case, I just think that we need to do the nudging, not judging so that we can continue pursuing change, because I think we had this accelerant with the pandemic, and it was great, with so many people in zoom rooms and in seats, and really eager to like innovate and all of these things, and that has kind of faded, and we now have these other tensions that are pushing in the opposite direction. And so let’s have some new strategies so that we can continue pursuing educational reform

John: And the strategies of having different people with different perspectives discussing it, is probably a really good way of getting people to state their opinions, but also to hear some things that might nudge them in another direction. So someone who only lectures hearing a little bit about the possibility of doing an interactive lecture would be a relatively small adjustment that they wouldn’t have heard if they hadn’t attended an event of that sort.

Sarah: Absolutely.

John: I think that sort of approach is a really good one that we should try doing more of here.

Rebecca: I think also having varied classroom experiences is healthy for students, it’s a good experience for students and helping students to see the value and having just different opportunities, different ways of flexibility being demonstrated to them is helpful to point out to students rather than being really careful when you’re having a conversation with a student about the classes that they’re in, for example, and highlighting maybe some of the skill sets they might be getting from a particular experience rather than kind of bashing a faculty member or particular class and helping them understand they might want a variety of different kinds of classes to help their own workload and interest and that kind of thing. So we always wrap up by asking: what’s next?

Sarah: Well, I have an NSF-funded network in intro bio called TUnE-Bio, and we’ve been holding a lot of qualitative interviews of intro bio faculty and and digging into some of this, they’re thinking about change and the constraints and barriers and facilitators of change and I’m getting excited about kind of expanding that network into the possible future.

Rebecca: That sounds like some interesting work.

Sarah: Thanks.

John: Well, it’s always great talking to you. Thanks for joining us. And we look forward to hearing more about that project as more information comes in, as well as anything else that you’re doing that you’d be willing to talk to us about.

Sarah: Great. Thanks for having me.

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

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349. Growth Mindset Messaging

First-generation college students, on average, have lower GPAs and higher dropout rates than continuing-generation students. In this episode, Elizabeth Canning, Makita White, and William B. Davis join us to discuss a growth-mindset intervention that has eliminated this equity gap in a large STEM class.

Elizabeth is an Associate Professor in the Psychology Department at Washington State University. Makita is a graduate student at WSU’s Experimental Psychology Program, and William is a Professor of Molecular Biology and the Interim Vice Provost for Academic Excellence and Student Achievement at WSU.

Show Notes

Transcript

John: First-generation college students, on average, have lower GPAs and higher dropout rates than continuing-generation students. In this episode, we discuss a growth-mindset intervention that has eliminated this equity gap in a large STEM class.

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John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

[MUSIC]

Rebecca: Our guests today are Elizabeth Canning, Makita White, and William B. Davis. Elizabeth is an Associate Professor in the Psychology Department at Washington State University. Makita is a graduate student at WSU’s Experimental Psychology Program, and William is a Professor of Molecular Biology and the Interim Vice Provost for Academic Excellence and Student Achievement at WSU. Welcome back, Elizabeth and Makita, and welcome, William.

Bill: Thank you. It’s a pleasure to be here.

John: Today’s teas are:… Elizabeth, are you drinking tea?

Elizabeth: I am drinking tea. I’ve learned from past podcasts with you that I should bring some tea along. So I’m drinking some sweet and spicy black tea today.

Rebecca: Sweet and Spicy… [LAUGHTER] sounds interesting.

Elizabeth: It has some cinnamon and some orange. It’s very good.

John: Very nice. And Makita?

Makita: I’ve got classic Earl Grey today.

Rebecca: Can’t go wrong with a classic. [LAUGHTER]

John: And Bill?

Bill:I have a Raspberry Zinger herbal tea today.

Rebecca: I’ve moved on to Awake tea… this time of day. [LAUGHTER]

John: We recorded another podcast much, much earlier today. So that’s probably needed a bit more. [LAUGHTER] And so that I won’t be awake all night tonight, as I have been for much of the last couple of nights, I have just a pure peppermint tea.

Rebecca: Probably a better choice for this time of day. [LAUGHTER]

John: And for this time of the year.

Rebecca: So we’ve invited you here today to discuss your March 2024 study: “Growth Mindset Messages from Instructors Improve Academic Performance Among First-Generation College Students,” which is quite a mouthful. [LAUGHTER] But before we discuss the study, can you talk a little bit about the difference in outcomes between first-generation students and continuing-generation college students?

Makita: Sure. So when we say first generation, we usually mean someone who’s the first in their family to attend college. For this study, we specifically defined it as a student for whom neither parent has earned a four-year college degree. And these students typically have to face and overcome a lot of social and cultural barriers in order to be successful in college. And although almost a third of the people who go to college are first-generation, they don’t always seem to do as well as continuing-generation college students. On average, they tend to have a little more difficulty adapting to college, they typically earn lower grades and they have higher dropout rates. They also act a little bit differently, they’re less likely to do things like go to office hours, or communicate with their instructors, whether that’s by email or in person to seek clarification on course materials. And just in general, they tend to be less likely to try to access helpful academic resources when we compare them with continuing-generation college students, which would be students for whom at least one parent has earned a four-year college degree. And on top of all of that, the students are also usually… I mean, they have to be… dealing with having less familial guidance than their peers do when it comes to navigating higher education. So if you’re a continuing-generation student, you have a parent who might tell you something like, “Hey, it’s a good idea to go to office hours,” or “You should be asking questions” or “there’s a financial aid department,” important stuff like that. They also may be dealing with a mismatch between the values and culture that they grew up in, compared with the values and expectations of an American university, which is typically very individualistic and may not be as supportive as what they are used to. And of course, they’re also more likely to be working, living off of campus, and they usually get less financial support from their families. But there are other factors that may exacerbate the difficulties that they’re dealing with. And this study is about one of those.

Bill:And one of the things that, just for context at our local institution to keep in mind, is WSU has a lot of, for lack of a better term, brand loyalty. It was not uncommon for me in my class to have fourth generation Cougars. And if you think about that legacy of your great-grandparents had attended this institution, as had other people, that sort of familial knowledge that gets passed along, is a huge benefit for that population of students as compared to the first-generation students as Makita was talking about.

John: One of the things that you mentioned, Makita, was differences in help-seeking behavior. And one of the studies on that is one that we talked about with you and Elizabeth in an earlier podcast, and we’ll include a link to that in the show notes. Could you describe this current study?

Elizabeth: Yeah, so this study we conducted in 2021, I believe. It was the second semester online, so the pandemic year. I know we’re all sort of crossing out that memory from our minds… [LAUGHTER] …that whole year. As instructors, it was a little tumultuous. But Bill and I got together and we designed this study together in his class. He was teaching at the time the introductory biology class at WSU. And what we decided to do is test out some actionable techniques that instructors can do to communicate a growth mindset to their students. So a lot of the research that my lab does looks at how growth mindset messages impact different students from different backgrounds. And at this time, there was a lot of suggestions about how to implement growth mindset ideas in your class, how to change course material, how to integrate it throughout, but there wasn’t really any experimental evidence of specific strategies that instructors can do. So we decided that we would just test it out in Bill’s class. So what we did in this study is we randomly assigned everybody in the course to one of two conditions: a control condition or a growth-mindset message condition. And after the first two major exams in the course, students received an email from Bill, and in the control condition they received a message that is pretty typical of an instructor after an exam has been conducted in their class. It says things like: “exam grades are posted online, here’s how we calculated them,”
“here’s what it means,” and then “feel free to talk to me in office hours, or ask questions about it.“ In the growth mindset message condition, we included all of that information, but we also included a fairly lengthy paragraph… I’ve gotten comments on… but it’s a big chunk of a paragraph that basically says, in Bill’s words, “Here’s what I believe about student performance and exam performance and improving in the class.” And there we integrated growth mindset theory, we talked about how abilities can be improved, we talked about how academic struggles are normal to experience, and that this struggle is part of the process of learning, that is something that is controllable. That you can put in effort that you can use different strategies to make improvements. And I think we used, Bill, if correct me if I’m wrong, we started with a draft of this email that you had already been doing in your class. And we just sort of infused it a little bit more. So Bill really wrote like the first draft of it, and then we kind of went back and forth a little bit to edit it and infuse it a little bit more with growth mindset. But it’s really written in the voice of the instructor. After we implemented this email after the first exam, we did it again after the second exam, changing the language a little bit. We assessed their performance across the semester. So we looked at their exam grades, we looked at their final course grade, and we found that students who were in the growth mindset condition earned higher grades in the course. And this was predominantly driven by first-generation college students. So first-generation college students performed much better in the course, when they received those growth-mindset messages from the instructor.

Rebecca: Can you talk a little bit about the effects and how significant they were?

Elizabeth: Yeah, so when we look at the group differences in the control condition, what we find that’s very consistent across big STEM courses across the university, that continuing-generation students are getting better grades than first-generation students. So in this course, they’re earning about three-fourths of a letter grade higher than first-generation students. So this is a really, really big gap between the continuing-generation students and the first-generation students. It’s not specific to this one course. So we see this in a lot of different datasets. But what was really remarkable in this study is that that difference in their grades was completely eliminated in the growth-mindset condition. So first-generation college students earned about three-fourths of a letter grade higher in the growth-mindset condition compared to the control condition. So this is a pretty large effect on final course grades. And of course, it’s pretty significant in terms of the curriculum that they’re a part of. Bill, if you want to talk a little bit about the students who took this course and how it plays a role in their career trajectories.

Bill:Yeah, thank you for that. I was looking forward to jumping in a little bit. And this is a little bit about my journey too, in this course. So, at this point, just for context, this was the 16th semester that I had taught this course. Largely I had been either the sole instructor or I was the primary instructor of record for the course. It’s taken by about 450 to 550 students each semester, little bit of differential between fall and spring in size, over 50 different majors, or pre-major students take this class. It’s nominally a freshman majors biology course. But there’s a substantial number of students who are neither biology majors or life science majors. And there’s a sizable number of students who are not freshmen. So, in reality, the highest population of my course normally were sophomores, freshmen were the largest population in that spring semester. And that was pretty typical, because it is oftentimes taken as the second semester of an introductory biology sequence. So yeah, and to be honest, over the years before this study, I had been trying to narrow those opportunity gaps between first-generation and continuing-generation students. I knew they existed. I had done many things with the course experimentally over the years, and never had really closed that gap. This was one of the first times, if ever, I saw that gap completely close in anything that I tried, and I tried tinkering in the lecture in the lab, big changes, small changes, a lot had gone on before this.

John: You mentioned that the class is normally about 450 students. Could you tell us a little bit more about the specific course in which you implemented this? You noted that this was during the pandemic. Was this offered remotely? Was it synchronous? Was it asynchronous? And how many students were there in this particular sample?

Bill:So, the course was taught in a synchronous Zoom manner. So both the lecture and the lab were taught using zoom. I believe, if memory serves, I had the largest Zoom Room on campus that semester. I can’t remember the exact number, I want to say my enrollment that semester was somewhere close to 550, or 600

Makita: The final sample is 417, I believe.
Bill:417. That’s right. That’s how many students, so it must have been around probably 450, at the beginning of the semester, or something like that. Yeah, we had synchronous Zoom every day with students. In fact, I learned pretty quickly how to crash Zoom my first semester I taught remotely. [LAUGHTER] So by then, it was a little bit more of a pro, and at least knew how to keep it running for 50 minutes at a time.

Rebecca: And true badge of honor.

Bill:[LAUGHTER] Well, there are many lumps that we took in the pandemic and learning how to teach and Zoom was one of them. [LAUGHTER]

John: I had 350 students in the fall of 2020, and it was not my most enjoyable teaching experience. What are the factors you controlled for? Because you did control for some other variables to separate out the effect of the growth-mindset messaging?

Elizabeth: Yeah, so we controlled for three things in our analytic models. We controlled for students’ prior college GPA… so this was just their self report… GPA that they’ve had in college. Since this was in the spring semester, all the freshmen had had a semester under their belts at that point, to have an idea of what their college GPA was. We included this just because we were looking at performance. So we wanted to filter out or control for their prior performance, that’s a big predictor of their performance in the class. We also controlled for their self-reported personal mindset beliefs. So we asked the students themselves, what do you believe about the nature of intelligence? Do you think it’s something that can improve? Do you think it’s something that you’re just born with? So we measure their own self-reported mindset beliefs, and we control for that and all of the analyses, because we want to look at the effect of the intervention above and beyond student’s own beliefs about ability. And then the last thing we controlled for was their race or ethnic status. So what they self reported to us on a survey. Here, we controlled for that because there is some overlap between race, ethnicity, and first-generation status. We did look at the different groups separately, we don’t have enough power to really look at race ethnicity as a moderator at the intervention. So we control for it in our analyses to look at the effect of first-gen status above and beyond race and ethnicity,

Rebecca: I can imagine, as an instructor who’s fiddled quite a bit in their class to overcome these equity gaps, that it might have been a little surprising [LAUGHTER] how much of a change happened with such a relatively small intervention.

Bill:It was shocking. It’s funny, because one of the things that Elizabeth has really talked about is how we took materials that I actually already possessed in some ways, and modified them slightly in some cases, and more radically in others, but just that transformation was enough to start to really make an impact. And you could see it happening. And that was amazing to me. I remember when I halved my opportunity gaps in my class with an intervention. And I remember dancing and celebrating, [LAUGHTER] and then this one was just on that scale. This was huge and amazing to me.

John: One of the interesting things in this study is you were looking at the effect in terms of grades on subsequent exams, but you didn’t find much of an effect on the second exam from the first intervention. But when you had two of those messages coming out, that’s where you found the relatively large effect. Why do you think the second message was having more of an effect than just a single message?

Elizabeth: Yeah, so we have a couple of theories. We think that one reason could be that they just need the message more than one time. So they need two doses or more than two doses to sort of really get people’s attention and make them change their behavior. That c ould be one reason. Another reason is that it might be enough to just have one message, but it would take time for behavior to change in order to see a difference in their performance. So it could be that after the first exam, they started engaging with the material differently and then that then sort of snowballed to affect their third exam scores, and then again, their final course performance, but we don’t really know exactly what’s going on. Another reason could be that towards the end of the semester, students get a little antsy, and they start waking up a little bit to, “Oh, I should probably be doing something different if I want to have a grade that looks like this.” So it could be timing, it could be dosage, it could be the effects take longer to materialize in terms of performance changes. One of the interesting things that we found here in this dataset is we did try to look at behavior in the way that we had access to, so we pulled all of their activity on the course website. And this semester, our campus was using Blackboard as the course sites. And we pulled all of the Blackboard data. So we looked at whether students in the growth mindset condition were engaging with Blackboard differently. And we found that they were. Students, on average, who were in the growth-mindset condition engaged with the course material 40 instances more, on average, than students in the control group. This is around a 12% increase in webpage engagement. So after they get this message from the instructor saying that intelligence is something that can grow, abilities can improve over time, and here are some strategies that you might implement to realize those changes, they’re going to the course website, they’re clicking on things, they’re re-reading their notes, they’re looking over the course lectures, they’re engaging more with the resources that are posted there. And then not surprising to any instructor ever, [LAUGHTER] that when students are engaging with the course materials that then lead to greater performance in the class. So we found a mediation effect through their behavior with the course material that was posted online. So this is one example of the behavior change that I was talking about earlier, that when they get this message, it can be inspiring, it can inspire a different type of behavior that can lead to better performance in the course.

Rebecca: Those are really strong click rates generally, [LAUGHTER] especially when we’re often complaining that students don’t read our emails or messages. [LAUGHTER]

Elizabeth: Yes. So, we did look at differences in Blackboard in terms of clicking on course material versus going to the page where all their grades were, like the gradebook. And we didn’t find any differences on their engagement with the gradebook. So it wasn’t that they were just tracking it more or anything like that. But it seems to be the case that they’re actually engaging with the substantive course materials more, on average, in the growth- mindset condition.

Rebecca: It’s just incredible. [LAUGHTER] Can you talk a little bit about… and we’re hinting towards this, obviously… what does this study suggest that faculty and institutions can do to improve outcomes of first-gen students, or maybe even, Bill, what you’ve continued or started to do?

Bill:I think, for me, what I took away from it was being very intentional with my students in communicating what I believe about them. And I mean that in the spirit of the old NPR show, or the segment that they used to do, you know, “This I believe,” where people would have those small snippets. I felt like this intervention was something along those lines where I could be authentic in communicating what I truly believed about their abilities. And I did it in a way that, with some small tweaks, obviously had these much deeper and larger payoffs. And I think that’s one of the real nuggets of wisdom here is that when you want to transform, and have better student outcomes, you want to narrow these opportunity gaps for students from certain backgrounds or experiences when they come in. Oftentimes, you don’t have to throw away what you’re already doing. Oftentimes, you already have nuggets of really important things that you’ve built over time. And all you need to do is to work with somebody who sees things just a little differently and can tweak them with you. And I think that partnership with Elizabeth and Makita was really critical for me. They were able to take things that I already had, and show me a different way to just modify what I was already doing. That messaging would go out to every student after that time point. When you see an effect that size, it almost becomes ethical to in fact, it is ethical, in my opinion that you don’t preclude any student from experiencing it. So that should be the way that everyone should be communicating with their students, in my opinion. And you want to make sure that it’s authentic as well, because I started with a set of materials that I had already written and sort of came from my heart, my own experience, that made the authenticity, I think, real whereas if I would have tried to have said something to students that I really truly didn’t believe about their abilities, I think they would have sniffed that out in a heartbeat. And we probably wouldn’t have seen the effect that we did.

Rebecca: It’s amazing what a little bit of intention can do in the design of something, especially because we often don’t realize how big of an impact a simple communication might have. We almost think of it as like a throw away, or a quick thing you might be doing, but you add a little intention to it, and it starts having a really different impact.

Elizabeth: Yeah, I think you mentioned earlier that students might not read the email, you might think that they’re not going to engage with it. And we also thought that, [LAUGHTER] so we think that in designing this intervention, we were really drawing on a lot of the intervention research that had been done previously. So research on wise interventions, mindset theory, all of that was integrated into the design of the message itself. So we started with Bill’s original emails that he was sending out to students and the messages that he had already curated for his class, and timing it in a time in the class in which students are receptive to that information, I think, is also really key. So we don’t know this empirically. But I would guess that if we were to send that email a couple of weeks before the exam, it would not have the same kind of impact. We send it directly when that performance information was posted online. And that’s when students are questioning themselves. They’re saying, “What does this score mean? Does this mean that I’m not good at this? Does this mean that I can continue? Does this mean that I’m smart or not smart? …and that uncertainty, that is the right time to infuse your message as an instructor to counteract those uncertain messages about ability. So I think the timing really matters. I think authenticity, like Bill said, really matters. Makita and I have been working with other institutions to implement a similar type of intervention with instructors. And before we did that Makita did a bunch of focus groups with the students at these institutions and showed them the messages that we used in Bill’s class, and we ended up changing them quite dramatically. The students gave us feedback like “nobody here would ever say something like that,” or “here’s what you need to say to reach students here in my class,” or “here’s what I will be receptive to.” So students in different contexts are going to respond to different messages. And so you really do want it to fit your own class, how you would speak, how you would talk to your students, the needs of the students in that moment might be different from the class they’re in. So it really is not a copy and paste type of situation where you were gonna copy what we did here and put it in your class. I think you do need to kind of go through the process of generating it for yourself and your own students.

Rebecca: I could imagine there would be an element of needing to evolve it over time, too, as your student population changes, and as you change as a teacher.

Elizabeth: Yeah, absolutely.

John: One of the things that I think is particularly nice about this study is that we see higher DFW rates by first-gen students in STEM classes in particular, and so many students end up leaving STEM fields that they intended to major in in their first couple of years. And that’s where the rate of return to education is the highest. And in general, first-gen students come from lower socioeconomic groups and lower family income groups, and if we do want to see more equity in outcomes, getting more first-gen students into the STEM fields could do a lot to help reduce some of those equity gaps in terms of overall outcomes.

Elizabeth: You mentioned the long term nature of these effects. I think it’s a great question. I think it’s something that we’re currently looking at in a project that we’re doing that’s funded by the National Science Foundation, where we’re looking at how these interventions in an introductory course can change career trajectories, that when you get a B instead of a C in a major introductory course, that’s gonna mean something different to that student, that’s going to set them on a path of following that next course sequence, that next step. So that’s the question that we’re asking and the research that we’re doing now, and hopefully, we’ll have some answers in a few years.

John: Peter Arcidiacono at Duke had done a study on the decision to stay in STEM fields. And he did look at some of these questions in terms of the effects on major choice based on the grades that were received. We can share a link to that study in the show notes. In the IRB proposal, did you include the possibility of following up these students in terms of their outcomes a few years later, in terms of retention rates for the students?

Elizabeth: That’s a great question. I believe in terms of IRB, we had students consent to their academic records. So we should be able to go back and look at transcripts from the students who participated in the class. We could look at course taking, we could look at graduation rates, we could look at major. If these students were freshmen/sophomores in 2021, then we’re probably around the time where they would be finishing up so maybe in the next year we could.

Bill:I was just thinking the same. Now’s the perfect time to go back and take a look, because we’ve had enough time since the intervention to see what’s happened. And actually I was gonna go back to one of your earlier points. You were talking about statistics earlier. Basically, this is really the only way that we’re going to increase the number of STEM students going forward. If first-generation students at WSU are 40% of our population today, that means if we don’t improve their outcomes, then we’re going to continue to see the declines in STEM outcomes and STEM graduates that we are trying so desperately to fight against, and also, we’re not going to have the representation in our STEM graduates of the population of the US that we want to see.

Rebecca: I think in addition to the growth-mindset piece, I’m sure that the authentic nature of the messages also just showed deep care. And that can be really important for first-generation students who need that ally or advocate for them in their college journey. So I can imagine those messages coming from Bill in Bill’s voice that make them feel like “Yeah, you can do this, I care about you,” from that perspective is also really important.

John: And there was a study done by a couple of economists, entitled “My Professor Cares,” where they did follow up students four years later, and they did find a significant effect in retention rates four years later by a similar type of intervention, I don’t think it was quite as much growth-mindset focused, but just sending a signal that the professor cared about the students outcomes, a very simple message, made a significant difference in student’s grades as well as longer term outcomes. So it’s nice to see more studies of this, especially focused on issues such as growth mindset.

Elizabeth: Yeah.

Rebecca: So we always wrap up by asking: What’s next?.

Elizabeth: So Makita and I and our lab have been working for the past couple years on following up on these data in different institutions. We used this study as pilot data in a grant application. And now we’re sort of scaling up to other institutions. We have a project with a really large HBCU, a Hispanic-Serving Institution, WSU is continuing to be involved as well, an Asian and Pacific Islander Serving Institution to where we have a number of instructors who vary in different characteristics, different class compositions, and we’re looking at these instructor messages in an experiment in these different contexts to see what matters. Does it help students develop their own growth mindset? Does it change their behavior? Does it work in some contexts, but not others? Do the instructor characteristics matter? So far, in the past two years, we’ve collected data from around 10,000 students who have been involved in this intervention project, and we’re currently in data analysis phase. So stay tuned for future studies and papers that come out of that data set.

John: Makita?

Makita: Well, what’s next for me is Elizabeth and I are actually going to meet right after this to do a debrief and to discuss some of the analyses that I just ran on a study that will be involved in my dissertation.

Rebecca: And how about you, Bill?

Bill:For me, I think about: “How do I proselytize about this work?” Because I think about what little changes make a big difference in an institution. We talk a lot about student retention, we talk a lot about student outcomes, we talk about creating the global citizenry that we want to see emerge from higher education. And the one experience that every student has in common, whether they are a first-generation a continuing-gen, or from some other background, is they have to take classes, and they have to be in classroom environments every day of the week, for the most part, over a course of four years. And I think about what would it look like to have interventions like this, that have evidence that back them, that students get inoculated with repeatedly over multiple time points with different voices, and that faculty engagement in the process of helping our students become better, to find success and to move forward in their careers? To me, that’s the magic of this. I’ve been talking to other people about it and I think about what would a curriculum look like that had small things like this? And how could it transform what we do? And I think that’s a vision that I can buy into, and I hope others are gonna come along for that ride.

Rebecca: I think the scope of the interventions that you’re talking about, that have this kind of impact, are really easy to buy into. Because usually you’re thinking about some drastic, giant investment of time, is what most people are thinking about. And that often is what prevents action from happening. So I’m excited, excited to share this and to hear what comes of your bigger study.

John: And one thing we appreciate is when we see things like this posted on social media so we can hear about it [LAUGHTER] and we can share it out a little bit further. [LAUGHTER] And I hope you’re presenting this at various conferences to reach a larger audience.

Elizabeth: Yeah, we will be presenting some of this work at SABER this summer. So that is the Society for the Advancement of Biology education research, and we’ve presented it in some other psychology conferences throughout the past year as well.

John: Excellent.

Bill:And I gave a plenary talk at the summer educational meeting for the ASBMB, American Society for Biochemistry and Molecular Biology. So I gave a little preview of what we had found. And that generated a lot of discussion and excitement, actually people asking for additional resources and ideas and things. So I think there’s a receptive audience out there.

Rebecca: That’s wonderful.

John: Well, thank you for joining us. It’s always great talking to you and it’s great to hear about this newest study and to meet you, Bill. We’re looking forward to hearing more about how things go in the future.

Elizabeth: Thank you so much. Thanks for having us.

Rebecca: I hope you’ll reach out when your next study is done. [LAUGHTER]

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

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348. Active Learning Initiative at UGA

While there is compelling evidence that active learning results in increased student learning, these initiatives often face resistance from students and faculty. In this episode, Megan Mittelstadt and Leah Carmichael join us to discuss the active learning initiative at the University of Georgia that provides professional development for faculty, active learning training for students, and for the redesign of classroom spaces. Meg is the Director of the Center for Teaching and Learning at the University of Georgia. Leah is the Director of Active Learning, also at the University of Georgia.

Show Notes

Transcript

xJohn: While there is compelling evidence that active learning results in increased student learning, these initiatives often face resistance from students and faculty. In this episode, we explore a large-scale active learning initiative that provides professional development for faculty, active learning training for students, and for the redesign of classroom spaces to better support this initiative.

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John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

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John: Our guests today are Megan Mittelstadt and Leah Carmichael. Meg: is the Director of the Center for Teaching and Learning at the University of Georgia. Leah is the Director of Active Learning, also at the University of Georgia. Welcome Meg: and Leah.

Meg: Hi.

Leah: Good to be here.

Rebecca: Today’s teas are:… Meg, are you drinking tea?

Meg: I am, I’m drinking double chai. Tea is a big deal. In our center. All of the people who work here have favorites. And we provide tea service at every workshop and I checked this morning, the most popular tea at our workshops is lemon ginger.

Rebecca: Oh, that’s good to know. Another teaching center full of tea. [LAUGHTER]

Meg: Yeah, we even have the teas of folks who don’t work here anymore that we keep stashed, just in case. So, Leah, you know, Colleen. Colleen drank…

Leah: Yeah.

Meg: …caffeine free peppermint tea, and we still keep it stashed, even though she doesn’t work here anymore. [LAUGHTER] Just in case.

Rebecca: How about you, Leah?

Leah: Well, I am a diehard coffee drinker. And so I am enjoying a cup of coffee. But my best friend is a potter, so I have her beautiful mug here to enjoy it with.

Rebecca: Wonderful. How about you, John?

John: I’m drinking a black raspberry green tea today.

Rebecca: Oh, that’s nice. And I’m back to my blue sapphire black tea.

John: Black and blue?

Rebecca: It’s black and blue. [LAUGHTER] We’re recording this at the end of the semester. [LAUGHTER]

John: We read about the active learning initiative in a recent Chronicle article and we invited you here to talk a little bit about the active learning initiative at the University of Georgia. We were really impressed to see that the university had budgeted over a million dollars a year for five years as part of the university’s Quality Enhancement Plan. This is a really large investment in effective teaching practices, and it’s especially impressive that this is happening at an R1 university. How did this initiative come about?

Meg: Yeah, we’re really excited that this investment is happening. And it kind of stems from an initial pilot that happened in 2018. There was a presidential initiative on active learning that resulted from a faculty task force. And so in 2018, our president allocated a million dollars to active learning programs, as a pilot. I feel super lucky to have a president who cares so deeply about the teaching enterprise at UGA. It’s something that you don’t see at every institution. And so I really appreciate it, value it, and count my luck there. Our president allocated a million dollars in 2018 for an active learning course redesign institute and a pilot classroom infrastructure renovation, and also the creation of a one-credit course for our students called Becoming an Active Learner that’s deployed by our Student Success Center. And that first year, we thought, “Gosh, it might just be a one-year investment, so we really got to make this count.” And so all the folks in the center sort of got together and backwards designed the programming for our first Active Learning Summer Institute, which by the way, was one of the most gratifying and enjoyable experiences of my career to get five educational developers in a room and get to go totally meta and apply the backwards-design process to the creation of a Course Design Institute. We nerded out. [LAUGHTER] We had like the room where we had all of our notes on the walls, and it was sort of our Beautiful Mind room for the Course Redesign Institute. We loved it. And so we designed this institute for 2018, and it went quite well. The folks at our institution who applied were way more applications than we could accommodate in the Institute and the folks who got into the Institute had a good experience. And we were able to show a couple of courses that had been redesigned seeing some really significant positive outcomes for students, both in terms of their depth of understanding, but also in some of the metrics in courses like numbers of Ds, Fs and withdrawals from courses decreasing in a few really key courses like our introductory mathematics course sequence. And so we were able to go back to the President and the Provost every year after that and say, “Okay, here’s how the course redesign Institute went, could we get funding to do it again?” And so we continued to do it every year. And this continued for a couple more years. And when we got into the 2020 timeframe, UGA was preparing for our next reaffirmation through SACSCOC. And for SACSCOC reaffirmation, an important component of that reaccreditation proposal is the creation and proposal of a Quality Enhancement Plan (or QEP). And so a committee was assembled to come up with what that topic might be, and they looked at programs that existed on campus as well as the university strategic plan. And luckily, by this point, our strategic plan had been drafted with quite a few key performance indicators related to the adoption of active learning practices. And so they identified this opportunity to scale the Active Learning Initiative at UGA. And so they proposed this topic, it was selected and now the funding has been stabilized for some of the pilot programs that existed, but also some newer initiatives to0.

Rebecca: There’s a substantial body of work supporting the efficacy of active learning and increasing student learning and reducing equity gaps. And it’s so exciting to hear about such a big investment and the interest of faculty [LAUGHTER] having more interest than spots for example, But I know one of the things that sometimes happens when faculty decide to start implementing active learning in their classes is sometimes there’s some pushback from students, but I heard you say something about a one-credit course for students. Can you talk a little bit about that? And how that ties to preparing students for this endeavor?

Meg: Yeah, so because we had this course from the get go, there was already this idea that reaching out directly to students and building their capacities and dispositions as learners to amplify their success in an active learning environment is something we might ought to think about. Of course, we also think about it from the faculty side too. One of our most popular sessions in the Course Redesign Institute is a session on student resistance to active learning, and we rely heavily on Tolman and Kremling’s Why Students Resist Learning for that session and then talk about some of the instructor facilitation and explanation strategies that instructors can use to ensure that student resistance is not cropping up and to help prevent barriers to student engagement. I think what’s really cool about Tolman and Kremling’s book is that they reframe “student resistance” to “barriers to engaging” and so we work with faculty to reframe student resistance as “Where are the barriers to engaging that we need to address as instructors?” And then on the student side too, the philosophy is “Where are there barriers to engaging?” And then “When can we do some really important work to help students appreciate that engaging in active learning is a really actually durable practice for them?” It’s really going to benefit them long term. And since that idea was already in the mix, as we were coming up with the programming for the QEP, there was a really large committee, I think, a 33-person committee of faculty, students, and administrators who proposed the programming that would go into our Active Learning Initiative. And one of the things that they wanted to think about was the role that metacognition plays in active learning. That was identified really early on because we were already aware of the student piece, thinking about metacognition as a key component of active learning. The committee spent quite a bit of time unpacking: “What are the learning dispositions involved in student metacognition? And what are the learning dispositions involved in lifelong learning and other benefits of active learning? And where’s the overlap?” So we looked at things like the AAC&U value rubrics on lifelong learning. And I think the other one was, I want to say, it was like transferable learning, I’m getting the title wrong. But anyway, there were two AAC&U value rubrics that we looked at, as well as some of the literature on metacognition and literature on lifelong learning. And our assessment team identified four student learning dispositions that seemed to exist across all of the categories that we were looking at: students acting more curiously, students engaging with initiative, students becoming more reflective in their practice as learners, and students drawing connections between what they were learning in their active learning courses and developing other knowledge and skills. And so we use this framework of these four learning dispositions to really drive our student programming. And I’m going to pass it over to Leah, so she can share a little bit more about how we’ve expanded beyond this one credit hour course to a whole portfolio of student facing initiatives.

Leah: So, first of all, I would like to say with the instructor development piece, I was an instructor on campus, a lecturer, and was in that first cohort in 2018, an international affairs scholar. And it really was the first time that I had had such a professional development opportunity that felt like it truly revolutionized the way I taught, the way I thought about my students, the way I interacted with my students. And so whereas I was taught to transform one of my courses, I ended up transforming them all. And when I was able to be on the team for active learning, I signed up, it was really excited to do that. So it was an amazing experience. For the student piece, what I really love is that we have not just gone to the instructors and said, “Alright, it’s time to consider something different and then your job is to not only do all this hard work to change and rethink your courses, but then can you do us a favor and sell it to the students?” That’s just such a burden and very difficult. And so within CTL, they do a great job of training us in the Institute to go in first day and frame the course, to craft our syllabus language in a way that would potentially be able to introduce this course before even day one and to help decrease that student resistance. So that was a really important piece. But we also would have these teams of students, these just superstars on campus, who are also part of the programming for active learning. One of my absolute favorites is the peer learning assistants. This is an on-campus paid position for students. They apply and they are able to either return to a class or return to an instructor whom they have worked with before. And they attend a class where they facilitate active learning approaches and activities with the instructor. So the peer learner is responsible for helping with the planning of the course and preparation with the instructor implementing it and then also of course, following along with the course materials. And this is a key: this near-peer experience has been key in allowing the burden to be shared in introducing active learning within a classroom. And the students look at these peers, maybe a semester ahead of them sometimes, maybe years, and they start to see these mentors that are built in. And these students know and care about active learning. They see why it works in the class and they’re returning to the class. And we have found that those classrooms have been just the most wonderful place to see this cultural change among students. We also have active learning ambassadors. And they are trained to do outreach. They do demonstrations for faculty. One of my favorite moments is we have an active learning summit every year open to the public. But we have an active learning summit in which they run a showcase where the faculty walk in, and there are students behind tables with interactive material demonstrating different active learning techniques and how they see it in their class, how they use it for study skills, and how they would enjoy instructors being able to incorporate it in their classroom. The faculty love it. They stop, they ask questions, they think, “Well, what about this? Well, this would be difficult.” And then students give that experience from their perspective of how these techniques work for them. And we see that the faculty really crave that and really enjoy being the learner in that moment, and learning from a student about what techniques work best for them.

Meg: And Leah, I think one thing that’s really unique about our quality enhancement plan that I haven’t seen at other institutions yet, or if they have them, I haven’t seen them, so mea culpa. But one thing that’s really cool about our Quality Enhancement Plan is that we have a partnership with our Office of Student Affairs where they’ve designed some programming through our residential life curriculum to embed active learning in the co-curriculum too, so that students are experiencing and talking about the value of active learning not just in the classroom with each individual instructor, but experiencing active learning outside of the classroom in the co-curriculum. Students who are leaders on campus are trained in active learning facilitation techniques, so that when they go in to serve as leaders of student groups on campus, they have some of these active learning tools in their back pocket that they can deploy and experience on the other side as well. So we’re really seeing active learning proliferated, not just in the classroom, but outside of the classroom too.

John: It’s nice to see such a holistic approach. In so many cases where we’ve seen active learning initiatives, it’s usually just designed for faculty development, to go and fix all those issues and challenges. And by approaching it from all these angles, it seems to be a really effective way of addressing some of the challenges that faculty face when doing this. One of the challenges, though, that faculty sometimes face when they introduce active learning is they go into a classroom where the seats are either bolted down, or are very rigid. I think part of your plan involves some type of infrastructure changes to support that. Could you talk a little bit about how classrooms have been redesigned as part of this process?

Leah: It’s such a key aspect of it, I have the anecdotal experience where I graduated from the Active Learning Summer Institute, went into a classroom ready to be highly engaged and interactive and set up have a highly mobile class design only to find that I was in stadium seating, with fixed seats and I thought, “Oh, no, what am I possibly going to do?” And so we have three foci, within the initiative. And we’ve mentioned the instructor development piece. So key, but as you said, it can’t stand alone without support for the other two. We have the student piece, we also have the classroom piece. And so our goal is to every… usually it has to be in the summer, when it’s much quieter… every summer, we just push for classroom enhancements across campus. And we have three criteria in mind that we see as not necessarily perfect for every single classroom situation, but the baseline for which we want to capture for an active learning classroom. And so the first is: does this classroom have mobile furniture? Are we able to move students around? Could an English professor have a roundtable discussion? And then within the 20-minute transition time, could my students go into that same classroom, which happened last semester, in a highly mobile classroom and be able to set it up into a simulation of roleplay thing for my international politics course? So do we have classrooms with that mobile furniture is the first thing. The second is, do we have student collaboration tools? And these do not have to be high tech. In fact, we ran the survey, and students and faculty said just give us more dry erase boards. We don’t need the fancy, fanciest of smart screens. Please just give us the basics. But let us work on a project huddled over together and be implementing and creating something new. And then finally, it’s just general space, do we have enough space that we are able to not only move the furniture around, but move people around in an effective way. And so 25 square feet per student is kind of our ultimate goal. And so we looked around and I was actually just running the numbers recently. And I think on campus we have, depending on how you measure our classrooms, between 400 to 600 spaces, it depends on if you count labs, and these other learning spaces, about 82% have at least two of these criteria. And so we’re getting there. We’ve made a real push and we’re trying to say: “Yes, instructors, please change but also know that we’re going to meet you with an environment that facilitates this kind of approach to learning.

Meg: Well, I also have to interject and say that the stance of the CTL is that active learning can happen in any classroom no matter the features. And so of course, like a good backwards design course or re-design institute, we always start out with the situational factors of a course. And that might include what’s the likelihood that you’re going to be in a fixed-seat auditorium or fixed table, but moveable chairs, and think about the choreography of that, the active learning techniques that you’ll adopt based on that. But in Leah’s example, in particular, if I remember correctly, Leah, you had a student in a wheelchair in your course the first semester after you redesigned your course. And when you were in the tiered auditorium, that meant that there was a specific area where the student in the wheelchair could sit and they couldn’t move through all of the case study roles that you had available. And so you were able to advocate for a different classroom, you obtained one, thank goodness, and everyone could move through a flat classroom instead. And so sometimes things crop up, even if you have planned to be in a fixed-seat auditorium, that you have to be able to modulate on the fly based on the characteristics of your students each semester too.

Rebecca: Can you talk a little bit about whether or not your program has focused on specific programs or if it started with specific programs and its spread to different programs or what your strategy is for involving faculty across disciplines?

Leah: One of the most important parts that I really liked about this initiative is it’s not a mandate, we are not requiring any instructor to adopt active learning through a mandate. Instead, it really is a support, educate, encourage. And so we really have not been focused on okay, this unit by X year needs to have Y outcome in terms of an active learning goal. But in terms of strategy, what’s nice is we can start to see the people that walk in the door to find the active learning Summer Institute. And the high demand that first year was a nice little kind of bellwether that, okay, there is something going on here. When you have more people that can fit, and that’s consistently. The CTL needs to keep it kind of a quality curated experience with a cohort that goes through and has to do these really difficult re-education, understanding education differently, and then of course redesign. Such a dense set of tasks. So with this cohort like experience really requires so much of the faculty. What we started to notice, as we looked around and realized that instructors from different schools and colleges were coming to the Summer Institute, and we have seen that as the CTL has expanded beyond the Summer Institute and provided workshops, both standalone workshops, as well as a course redesign experience outside of the institute. We see hundreds of faculty each semester coming into the programming of active learning. And really we have, I believe, 19 schools and colleges that have undergraduate programs, and we have representatives from each that participate in this programming.

Rebecca: That’s wonderful.

John: What type of training do faculty receive as part of the institute and other training that you provide?

Meg: It was initially just that summer Course Redesign Institute. And what we started hearing from faculty as we would get these applications every year is the deadline would pass, and we’d hear from some faculty who would say things like, “Oh, I really, really want to do the institute. but summer is my field research season” or “I’m in the clinics in summer,” or “I have childcare duties that I can’t get away during that time of year.” And so there started to be some sort of advocacy for other on ramps into the programming, so that when we had the opportunity to stabilize the funding through the Quality Enhancement Plan for active learning initiatives, we started thinking about how can we make this program one that faculty could find the on ramp that is appropriate for their needs? Is it a faculty member who’s been using active learning for a long, long time and they really want to brush up on their skills in one particular area? And so that might look like engaging in a specific workshop on something like facilitating group discussions in a large lecture environment, or looking at student metacognition and how that plays into a particular student developmental level that they might teach in their courses? Or does somebody want to do the whole workshop series and Course Redesign Institute all the way through, but they can’t do it during the summer, or anywhere in between. And so what we ended up with is a workshop series, we have 12 standard workshops that we offer over time: four fundamental workshops, and eight special topics, workshops, and we rotate through those. We offer a couple of each every year. And then we have the active learning summer institute that happens every May. And then starting next academic year, over the course of the spring semester, we’ve designed a course redesign experience that takes the course redesign elements out of the active learning Summer Institute and decouples those elements from the active learning workshop components of the Course Redesign Institute that we currently have, so that faculty can upskill through the workshop series. And once they’ve taken eight of the 12 workshops, they can apply for the course redesign experience over the spring semester. Through that course redesign experience, they come and meet with us for a couple of hours every three weeks or so over the course of the spring semester. And the idea is that by the end of that course redesign experience and workshop series completion, they’ve recapitulated all of the experiences that you might have during the multi-week summer Course Redesign Institute. We also provide different communities for folks to engage with. We have several robust Faculty Learning Communities on campus. So we have multiple faculty learning communities related to active learning, one specifically coming up this year that Lea generously funded from the Active Learning Initiative budget for folks who are looking to engage in SOTL, Scholarship of Teaching and Learning, on their active learning endeavors, as well as specific faculty learning communities for the folks who have peer learning assistance in their courses, or who are engaged in the work after the course redesign experience, for the alumni of the Course Redesign Institute. We also have opportunities for faculty who are highly engaged and master teachers to serve as active learning mentors to their peer faculty. So we have three active learning mentors every year who work with the folks who’ve graduated from the course redesign institutes to give them opportunities for office hours with their faculty peers for micro mentoring sessions on specific topics of interest. They also create supportive resources. We have similar mentors for our PLA faculty, our peer learning assistant faculty. And for those who are serving in those mentoring roles, the Center for Teaching and Learning provides them with opportunities for additional coaching and support on instructional development, educational development, instructional coaching practices that they might bring to bear in those consultative sessions with their peer faculty, too. So the goal here is that we have some workshops that are entry level, some special topics, workshops, the course redesign experiences, some stuff for the master teachers, who are really wanting to be mentors and wanting to kind of serve as role models within their spheres of influence and for others who are moving through this programming, and we’re helping them build capacity in those areas, too. And then, of course, we have faculty on campus who have been working in active learning for years and years and years, and who published on active learning, who are real role models nationally. And so we really try our best to honor their expertise and bring them in to help frame the ways in which we deploy our programming, but also to serve as guest speakers and to engage with folks who are newer to active learning so that we can help provide opportunities for that cross-collaboration and multidisciplinary discussion.

Rebecca: I love the range of options you have available, and really how much you all have embraced the idea of flexibility for your teacher learners, just like we might want in our classrooms as well.

Meg: Yeah, yeah, that’s right.

Rebecca: Can you talk a little bit about some of the active learning techniques that faculty have adopted after going through the institute or other variations?

Meg: Yeah, so as you’ve heard now, our summer institute is three weeks long. And so not only are we giving sessions on active learning, but we’re modeling active learning throughout. And so folks see a lot of different techniques that they might not have seen before. And they’re trying to identify which things that they’re seeing, which instructor moves they see, that align with the needs of their students, of the needs of their course, and their teaching persona as well. So as you might imagine, folks to leave the institute, select different things that are authentic to their practice and their situational factors for their course. So we go into the Institute, which actually begins today for summer 2024. We’re recording on the first day of the Active Learning Summer Institute. So we’re getting the anxious energy of meeting the new faculty. We start out on the first day of helping faculty appreciate that we don’t see active learning as a homogenous set of teaching activities, we’re not going to give them the recipe. We want them to discover the recipe that works for their course. So our QEP is sort of predicated on the notion that the extent to which students are actively engaged in thinking and applying what they’re learning is of far greater importance than the particular active learning instructional strategies used. And so to that end, the course redesign process helps faculty first hone in on the key enduring understandings and learning outcomes at the course level they want their students to leave with and identifying key learning bottlenecks or threshold concepts that they’ve identified that students tend to either have a tough time with, or they’ve really had to work hard to help students grasp that concept in order for them to move from novice to expert in that field. And then we encourage faculty to design their active learning interventions in alignment with those key features of the course so that active learning is more like the trunk of the tree rather than the ornaments on the tree. And our philosophy there is that when pressed for time, the ornaments are easy to cut, but if the act of learning is baked into the backbone or the trunk of the course, that’s just inherent to the identity of the course and it’s not something that’s going to be cut for time. And also you’re putting your energy into where the biggest impact is going to be for your learners..

Leah: If I may add, this was the revolutionary part of being a participant in the Active Learning Summer Institute. I thought I was going for the tips and the tricks, I’d get my little suitcase of ideas and I would just kind of put it all in there through the Institute, and then graduate and use all those as those ornaments as Meg: described it. And instead, I found myself looking at my course and realizing that the backwards design principle had me throwing a lot of content at my students, and not really aligning the activities in the course towards the student learning outcomes. Once I was able to do that hard work, then the excitement of “Ooh, okay, well, which tips and tricks, which kind of active learning engaging styles would be most useful for this.” And that’s just a really exciting way to do it as an instructor.

John: Most instructors, as they come through their educational process, have not been exposed, particularly not in graduate school, to active learning techniques. How do you address issues of faculty resistance to completely changing the way in which they’re approaching the design of their classes.

Leah: It takes a while, [LAUGHTER] having been one of the resistant faculty, I’ll speak to it from this perspective, I think Meg: referenced the former colleague Colleen, and she was my mentor going through this institute. And I remember her asking me to write all the content that I felt was so essential to get the students to to learn throughout the semester, and I distinctly remember this moment where she said, “Okay, let’s put that in an envelope, all that stuff that you just wrote down, we’re just going to put it in an envelope, and we’re just going to set it over here, it’s still very much matters, don’t worry, it’s not going away. It’s all still important.” And then she said, “Let’s really think about the future student. Who are you teaching? What would be a success?” And I think that’s a moment where I could take a deep breath, as a faculty. At first, it was scary and fearful. But it’s a moment for the first time you take a deep breath and go, if I miss a case in international law, they are still going to thrive in this world. I’m focusing on what skills they actually need to thrive in this future career. And so it’s not about that specific case, it’s about the skills. And once I was able to realign that, and it’s so important to be sitting in a cohort, it’s not an isolating experience, you’re sitting in a cohort with other people doing the same reformulating of their whole profession, with mentors from the CTL, helping and encouraging them. Without that sort of ecosystem, it would be a very lonely and harder… just slow… process, maybe, even if you are willing to change. So I think the quality of that instructional development experience within the CTL cannot be replicated. And then I hope the other two kind of prongs of the initiative, once they leave the institute, they’ll still have the mentorship for the next year with CTL and with the faculty mentors. They then can leave and say: “We have the classroom engagement things.” We are also trying to change the environment to help you and we want your feedback. We are always asking those active learning instructors, what can we do differently within these classrooms? And then also the students… we’re engaging the students. So you’re going to walk into class, and they’re going to know what you’re trying to do, and that it’s recognized as a really good thing to do across campus. So it’s the ecosystem that will create more empathy and support and therefore reduce the resistance.

Meg: Yeah, so Leah mentioned, this idea of you have this mentor that exists for the year after the institute. And I don’t know that we explained that. That’s a pretty unique feature of our Course Redesign Institute. And it comes somewhat from our Center for Teaching and Learning has quite a bit of tradition around investment in longitudinal cohort-based programming. So we have a lot of one-year, two-year, multi-month cohorted faculty development experiences, because we find that that interdisciplinary conversation is so helpful for helping folks build connections and shared disciplinary content, and teaching practices with one another in ways that proliferate those great ideas across campus and seed innovation. And as we thought about the ways that our faculty fellows…we call them Faculty Fellows Programs at UGA… ways that our faculty fellows programs were successful, were in that sort of longitudinal support that was available. And we wanted to replicate that as best possible with our Course Redesign Institute. And when we thought about the outcomes of our institute, and how we wanted people to leave the institute, be prepared to deploy a redesigned course in the coming academic year. And we started thinking about what that experiences like as a teacher, and we thought, “Gosh, people are going to leave the institute, be all excited, go back to their department, where they might be one of few who’s engaging in this sort of robust active learning commitment, especially in the early years of the institute.” How can we support them in being successful when they go into their first class and leave the class and go: “Ooh, that didn’t feel like it usually felt I wonder if it went well?” or they do their first robust activity and maybe it doesn’t go quite as they were expecting? How can we be there for them in those moments? So as folks leave our Course Redesign Institute, they’re each paired with a mentor from the CTL. And that mentor is their touch point for the year following the institute, so that when they have that class session that throws them for a loop or they get some feedback from students, that they’re not quite sure how they’re To respond to it, they have a touch point that they can go to. And it’s someone who knows their course intimately, who’s worked with them through the redesign process, is aware of the ways in which their course has changed, and is there to provide them with that support. And also that mentor is the person who performs… we call them mid-semester formative evaluations… but at other CTLs they’re called small group instructional diagnoses. So at the midpoint of their course, someone from the CTL comes in and talks with their students to focus group them, to collect some feedback on how the course is going so far, and then works with the faculty member at closing the loop on that feedback to help students appreciate that they are such an important component of the redesign process too, because the instructor is engaging in this two-way exchange of information with the students both on the content and on the operational organization of the course and refining the course in response to that feedback. So we want the students to appreciate that their experience and the way that they’re learning and what they think could be happening to support their learning even better, how that could be incorporated into the course as it continues.

Rebecca: I really love the depth of the culture change components that are built into this initiative, from feeling like you’re part of something bigger, the fact that it’s voluntary, your support structures, it’s holistic, both Academic Affairs and Student Affairs, there’s opportunities for feedback loops. Change can be really difficult, but when you’re a part of that bigger network, it can be helpful. The timing of this was really interesting when it kicked off…so, a couple years before COVID, so you had some time to establish the roots, and then COVID erupts, AI erupts, there’s more first-gen students, we’ve got a lot going on, and there’s a lot of change happening. How do you help your faculty avoid burnout with so much change and maintain this momentum?

Meg: Yeah, great question. You’re taking me right back to the pandemic and that experience of everyone just doing the best emergency remote teaching you could do. And one of the things that I remember from that period is faculty who had gone through the Active Learning Summer Institute mentioning that they were so glad that they’d gone through the institute because it made pandemic teaching easier. They had recently conceptualized of their course learning outcomes that identified the most important content that they wanted to prioritize, they had a sense of some lesson plans for how to deploy these things. And even though the institute happens in person, because of the way we were talking about how you would make adjustment to different things in different settings, they could more easily conceptualize of how to engage online or asynchronously with students using active learning principles. So we had this early indication that the folks who’d experienced the course redesign process felt better prepared for emergency remote teaching and pivoting quickly. We also found active learning to be perfectly timed as an initiative as a response to post-pandemic disengagement. So when students were coming back into the classroom and members of our community were craving that deep intellectual engagement and community with one another, but then in some instances, were a little bit disappointed when it didn’t materialize in the ways that it might have before the pandemic, we found that faculty were coming to the institute, saying, “This is something that I’m hoping can meet this need that I have to engage students in rich conversation or to engage students in deep intellectual engagement in this learning community, and how can I address this through active learning?” And also, we’re lucky to have a large number of faculty champions for active learning on campus, folks who’ve been using active learning for a while, and in various departments across the institution, not just in specific pockets. And so they’re serving as role models and mentors to the faculty in their unit. And a message that those faculty champions were helping us reinforce is that teaching with active learning is a joyful way to teach. And so oftentimes, when these faculty champions, these mentors, were talking to folks who were saying things like “post-pandemic teaching is a little bit disappointing,” or “I’m feeling a little bit burned out because of everything that we’ve experienced through the pandemic, and through these various disruptions to higher education.” When their mentors were telling them, “Have you considered bringing some joy into your classroom and making teaching a more joyful experience for you and for your students? And guess what? You can do that through active learning. Let me tell you how I brought joy into my classroom through active learning.” We would see folks come to us and say, “I’m just really looking for some rejuvenation and some revitalization, and I’ve seen my colleagues just transition their course through active learning in a way that they’re just skipping down the hall after they leave their class, and I want that feeling. So I’m hoping that this will be that experience for me.” And so we had people coming to us asking for that, and we hoped that would be the case. And then I’ll just add that like many higher education institutions right now we’re in the midst of an evaluation of teaching culture change, too. And so we’re trying to adopt a more what we’re calling a three-voice culture of teaching evaluations that’s relying upon your individual reflection on your teaching some data from your students and the interpretation and contextualization of that data, as well as peer observation of teaching data and bringing that all together as sort of like triangulated data to provide some insights on our teaching, and then respond to that and have like a assessment loop on this. And so it’s this idea of a culture of continuous improvement with teaching where we’re able to proliferate this message of: “You’re not an award winning teacher necessarily on your first day of teaching, but this is a set of skills that you can develop over time. And also, you’re never done developing it.” And so this culture is helping to amplify the message that taking part in educational development is not just an expected part of being a teacher, but it’s an opportunity to continue your culture of continued mastery.

John: So one of the ways in which this is spread has been from faculty to faculty. One of the things I’ve been noticing a lot on my campus is that it also sometimes spreads from students to faculty. As more and more faculty move from faculty-centered teaching to student-centered teaching, students become a little bit more vocal sometimes about expressing what works for them and that will often result in faculty considering using new techniques that their students have recommended to them. Has that been happening as well at your institution?

Leah: That’s why we wanted to capitalize on this proactively and have channels of growth. And so again, we have little areas in which we have students really playing that intentional role. So rather than maybe a complaining, “I went into this class and I didn’t like it” kind of a customer satisfaction problem area, we really want to make sure it’s more that students, first of all, are trained in the active learning pedagogy. So my active learning ambassadors, as they are chosen, we then say, “Okay, here’s the wizard behind the curtain friends, come join us [LAUGHTER] and see what’s going on behind these intentional classrooms that you really enjoy and don’t quite know why you like it so much.” So we bring them into the understanding of what instructors are doing when they’re in an active learning classroom and why. And then we give them opportunities to then go and front face and tell other faculty, “this is what an active learning classroom feels like for a student.” This is why one of my favorite moments… we have, again, as I mentioned, an active learning summit every year in February, and there was an entire breakout session run by students who were peer learning assistants and active learning ambassadors. And they were talking about the study skills that they have seen through their training, or through their classes that really work in their discipline that they use outside of the classroom to kind of empower themselves to study and to learn. And what was wonderful is that the front of the room were students in a panel and most of the room or faculty and I found that the question and answer period, the instructors would raise their hand and say, “Okay, well, but I’m not in that discipline, but I’m thinking about bringing this into my class in X way, is this something that you would find effective?” And they were asking the students about designing their course to be student centered. And that’s when I think if we put those students that know what is going on, so it’s not a complaint section, it is more a reframing and a sharing out of we know what you’re trying to do and we really appreciate it, and here’s how it works really well, for us. It just starts to kind of change that conversation from being yet another instructor versus student dynamic, which I think we have plenty of those around campuses at any given time to becoming an instructor and student experience.

Rebecca: Having student ambassadors and student voices celebrating this work, is certainly a testament to the success of this work. And you’ve also mentioned some other moments of assessment. Can you talk a little bit about how you’re assessing this initiative?

Leah: There is a rich assessment team who is actually part of the larger Active Learning Initiative. And so I hope I do justice to their very nuanced framework that they have. We have macro level, mezzo level, and micro level indicators that we are trying to capture. At the most macro level demand is one of the earliest indicators of success for us. Are people applying to the Summer Institute? Are ambassadors applying for the program? How many peer learning assistants apply and how many instructors want them, just really kind of those basic quantifiable amounts for demand. And then we also are attempting to capture survey data across the university. We stop the students and say: “We don’t know if you’ve interacted with active learning in the classroom or not, we’re not selecting a given class, we’re just wondering what you would say if you observe a cultural change going on.” So we’re also trying to get these larger macro level indicators. Then at the mezzo level, we’re getting into those lifelong learning dispositions that Meg: referenced earlier, the curiosity, the initiative, the reflection and connection. We have artifacts that we pull from courses that have an instructor who’s either going through all the Active Learning Summer Institute, or who has gone through it already, so we do a pre- and post-analysis. And we have faculty scorers, who can go through these artifacts to see if we are capturing if the artifacts include a prompt about curiosity or a prompt about initiative. And then we are attempting to measure, and we’re working on different ways to do that, but measure if we’re seeing growth over time in these lifelong learning dispositions, and then finally, at kind of the micro level, we’re making sure that the disciplinary knowledge is being enhanced within this that are focused on active learning techniques. One thing we have yet to mention is yet another part of our holistic umbrella. This is why the programming is so large, but we have these active learning change grants. And this felt really good to hear for me as an instructor who went through the institute. And then it was about five years later that the next person in my department went through the institute. What these change grants do is it really allows those who go to the institute to go back to their department or their unit and say, “What if we change several classes at a time through some sort of infusion of deep learning and the CTO will support us, the assessment team will help us assess whether we’re doing what we’re saying we’re doing.” And so on this micro level, the assessment team is really starting to capture some pretty cool indicators, that when you kind of create a unit change, there’s a cascading norm it’s called in international affairs, where you change enough of the unit and enough of the actors in a given scenario, you can then really see that norm start to shift in a unit. And so at each of these levels we’re finding it’s still early. So we’re not saying “It’s a win, close up shop,” [LAUGHTER] but we are finding really robust indicators of early success.

John: Well, you’ve given us and our listeners a lot to think about, and it sounds like a model program that could be copied very productively at other institutions. But we always end by asking: “What’s next?”

Meg: We’ve started to hear from folks that are interested in proliferating initiatives. So, of course, we welcome conversations with folks who are interested in hearing about some of the elements of the program and brainstorming ways to deploy these on other campuses, lessons learned along the way, etc. I mentioned earlier that as folks crave these multiple on ramps, we’re deploying these additional on ramps over time. So starting in the fall, we’ve designed some of our foundational active learning workshops, we’ve taken those and created asynchronous online versions of those workshops that are going to be hosted in our learning management system. So they’ll be available on demand. So if a faculty member doesn’t happen to be available at the time that we’ve offered that workshop this semester, they can still engage, especially in those foundational workshops. And then the spring semester course redesign experience version of our Course Redesign Institute will be deploying for the first time in spring 2025. We’re really excited about that as well.

Leah: I would also say for your listeners, if there is an interest in kind of seeing what we’re up to and helping participate in engaging with this discussion, traditionally the active learning summit has been really focused on UGA community for the first two years, but in the third year, so February 2025, we are going to open up the summit to visitors and encourage them to be a part of these breakout sessions or propose different ideas that they would like to talk about. I know Rebecca mentioned earlier, the challenges of AI, we’re going to try to have a breakout session, though, that focuses on this: active learning best practices in the age of such change. We’ll send out a call for applications in the fall, and we’d love to have anybody who’s interested in learning more, I think it will be Thursday, February 27, and Friday, February 28, on UGA campus, and we welcome all those who are interested in attending.

Rebecca: That’s great. Thank you so much for joining us. There’s so much to think about and so much exciting work that you’ve all done.

Leah: Thank you.

Meg: Thank you so much for having us.

John: Thank you and we look forward to more conversations in the future.

Meg: Absolutely. Anytime.

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

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