384. Writing Together

Writing is often perceived as a solitary activity, but this may lead to a sense of isolation. In this episode, Rachael Cayley, Fiona Coll, and Dan Newman join us to discuss the benefits of writing in community.

Rachael is an Associate Professor in the Graduate Centre for Academic Communication at the University of Toronto. Before joining the University of Toronto, she worked as an editor at Oxford University Press. Fiona is an Assistant Professor at the Institute for Studies in Transdisciplinary Engineering Education & Practice and at the Graduate Centre for Academic Communication. Fiona had earlier been one of our colleagues at SUNY-Oswego. Dan is an Assistant Professor in the Department of English and the Director of Graduate Writing Support in the Faculty of Arts and Sciences, also at the University of Toronto. Rachael, Fiona, and Dan  are the editors of Writing Together: Building Social Writing Opportunities for Graduate Students, which was recently released by the University of Michigan Press.



Show Notes

Transcript

John: Writing is often perceived as a solitary activity, but this may lead to a sense of isolation. In this episode, we discuss the benefits of writing in community.

[MUSIC]

John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

[MUSIC]

Rebecca: Our guests today are Rachael Cayley, Fiona Coll, and Dan Newman. Rachael is an Associate Professor in the Graduate Centre for Academic Communication at the University of Toronto. Before joining the University of Toronto, she worked as an editor at Oxford University Press. Fiona is an Assistant Professor at the Institute for Studies in Transdisciplinary Engineering Education & Practice and at the Graduate Centre for Academic Communication. Fiona had earlier been one of our colleagues at SUNY-Oswego. Dan is an Assistant Professor in the Department of English and the Director of Graduate Writing Support in the Faculty of Arts and Sciences, also at the University of Toronto. Rachael, Fiona, and Dan are the editors of Writing Together: Building Social Writing Opportunities for Graduate Students, which was recently released by the University of Michigan Press. Welcome back, Fiona and welcome, Rachael and Dan.

Fiona: Thank you for having us.

John: Our teas today are:… Rachael, are you drinking tea?

Rachel: I am. I’m drinking something called Christmas in Paris, which is a mix of chocolate, peppermint, lavender and vanilla.

John: That sounds wonderful. And Fiona?

Fiona: I am drinking a classic. I am drinking Murchie’s Cream of Earl Grey.

John: Nice. And Dan?

Danl: I am not drinking tea. I am drinking water in a mug. It’s weak tea. [LAUGHTER]

Rebecca: There’s one in every bunch. Dan.

John: …at least one. [LAUGHTER] … very weak tea.

Rebecca: Very weak. [LAUGHTER] In honor of talking to Fiona, and it’s been a while, I have gone to my very old favorite, which is English afternoon tea.

John: Very good. And I’m drinking a new tea. It’s a three mint tea, which is peppermint, spearmint, and field mint. And I don’t quite know what field mint is, but it tastes okay. [LAUGHTER]

Rebecca: We’ll have to look into that, John.

John: Yes.

Fiona: You and your adventurous taste buds, John.

Rebecca: Stay tuned for more on field mint in the future. [LAUGHTER] We’ve invited you here today to discuss Writing Together. Can you talk a little bit about the origins of the book?

Danl: Sure. I’ll get us started. We’ve been working together, Rachael, Fiona, and I, in different capacities for a long time, and we’ve all ended up working in graduate writing support and teaching. And so we’ve been chatting about this, and we started off with some anecdotes, and the way I’ve been reconstructing the history of this project is starting with a conversation when we were talking about noticeably skewed gender ratios in a lot of our writing support activities, particularly those that were kind of group based, so like writing boot camps or feedback groups or peer review groups, and these groups, anecdotally, seemed to us to be very tilted towards more women than men participating, which wasn’t true for some of the more instructional things that we were doing. And we started discussing this as something interesting and neat and potentially something to look into. And then we decided it might be more interesting to shift the conversation away from gender per se towards the question of sociality. What is it about social writing that makes it more or less interesting to different people? And that got us more interested in the pedagogical implications of this and how we can foster sociality to help graduate students become better writers, become happier writers, move through their programs, but also just generally, learn the ropes of research and writing in general.

John: In your introduction to this work, you argue that writing together is useful, both as a form of graduate student pedagogy, but also for professional development purposes. Could you talk a little bit about this argument?

Danl: Yeah, fundamentally, I think the argument is that good graduate pedagogy should also be good professional development, and that encouraging social writing is an important way of realizing that ideal. And a lot of grad programs have professional development activities. And I think grad programs, in general, from what I can see, are getting better at this, but generally, these tend to be framed as separate from writing, especially separate from dissertation writing, which for a lot of grad students is kind of the main task. But dissertation writing is not just a way to complete your program, it’s also kind of a student’s, in a lot of cases, the first major entry into professional research writing. And so the idea that we could sort of approach both holistically is kind of what we’re getting at with that idea of good pedagogy is also good professional development. When I started working with grad students closely, I was struck by a disconnect between how they view writing and how my faculty peers and I write, and I’m simplifying horribly here and generalizing. But anyway, students would talk about withdrawing to their apartments for months trying to perfect a thesis chapter before showing it to anyone. And meanwhile, my colleagues and academic friends and I are sending each other emails saying, like, “Does this paragraph make sense? Here’s a really rough draft. What do you think of this?” Basically asking for feedback constantly. And again, not everyone does this, but this is my experience. Why are so many of our students not taking advantage of their communities, I guess is one of the questions behind this, too, and I think part of the answer, at least, is that they’re not taught to. And I see this as an opportunity for graduate pedagogy and programs and maybe writing together more like their profs do, could help them professionalize even as it helps them navigate their grad school experience.

Fiona: Another angle, maybe, to dig into a tiny bit is just the idea that writing is something that can be taught. I think one of the trickiest parts about that transition to grad school is that strange set of assumptions by which grad students are made to feel as though they should already know how to write things they’ve never written before. So grad students arrive and are sort of faced with these quite major writing deliverables that are different in scale and in scope than anything they’ve written before. And they somehow absorb this sense that if they don’t know how to do it, or struggle in any way, that there’s something wrong with them, that they don’t belong, or there’s some sort of grievous lack or problem. And so to treat writing as something that is a lifelong pursuit in many ways, but more specifically, that there are a set of skills that are unique or uniquely developed in graduate school around research writing, that there should be no shame in needing to learn these and that that learning process at the graduate level becomes richer and more sustained when it’s done in, and as part of, the development of a community, a disciplinary community. Rachael Cayley has a wonderful line that I steal as often as I can when talking with graduate students, which is when graduate students write a dissertation, they’re actually producing two things. Yes, they’re writing the dissertation itself, but they’re also developing themselves as researchers, so they change over the course of writing that giant piece of work, and there are skills and strategies, there are things to learn all along the way.

Rebecca: The focus of this collection of essays is on experiences in which sociality is an integral component of the process. What are the primary benefits of building this social component into graduate writing processes?

Rachel: I think the benefits of sociality in writing are similar to the benefits of sociality more generally. We are social beings who struggle with too much isolation, who naturally learn well in community with peers and have trouble keeping intentions when we’re not making them with other people. And I think you can hear in those three things that they would be particularly acute for writing, which is often institutionally organized and coded as a solitary activity, as Dan said. Even though many faculty have realized that that’s not the best model, students certainly think that that’s how they ought to be doing it. But we know that graduate students do much better when they’re not alone, when a day of writing is a day that has engagement in it. We know also that peer learning around not just writing, but also writing productivity and processes can be really, really helpful. By working with others, they can learn that everyone feels isolated, that everyone thinks their writing is uniquely terrible, that everyone thinks they’re probably not cut out for this, based on their writing difficulties. So to learn that their range of productivity challenges are within the sort of normal range is really helpful. And we know that setting public accountability goals is intensely useful, especially during the period of thesis writing that requires a degree of consistent self discipline that I think exceeds the bounds of what most people naturally have. And so given that we are social in that way, and writing particularly brings out the worst of us in our capacities to go looking for the sociality that we naturally need. We thought it was so important to make it central.

John: So by building more sociality into the process, does this provide a more inclusive environment, so that people won’t feel as isolated, and perhaps we won’t lose as many people in graduate studies, as we often do in many departments?

Fiona: I think the answer is absolutely, there’s an inclusivity piece to this puzzle. There’s an equity piece to this puzzle in many ways. As you’ve noted, there’s those feelings of isolation or those feelings of alienation are not evenly distributed across all demographics who arrive at grad school. And so there’s just a fundamental gain by creating places or spaces where that sense of loneliness or alienation can be dissolved away. There’s also a hidden curriculum piece here, again, as with all kinds of hidden curricula, it’s not an intentional obfuscation of how to learn to write, what it means to write in a disciplinary way, but these are all things that become invisible so quickly to the members of those disciplines that [LAUGHTER] it’s hard to remember what it felt like to not know the things you know. And so these writing groups are a fantastic place to explore and reveal and make explicit those expectations. There’s also some fascinating research that’s been done on the link between confidence in academic writing skills and that sense of disciplinary belonging. That connection is especially important for students who belong to historically underrepresented demographics in grad school, and indeed, several of the programs that we’ve included in this book collection feature writing groups that are organized not necessarily around disciplines or around levels of development, but are organized around identity or interest groups. And indeed, the University of Toronto, to give one example, has a writing accountability group that is co-led with our accessibility services organization. And so there are ways that these groups can be really specifically attuned to the needs of particular students, particular groups, in positive and inclusive and equity raising ways.

Rebecca: There’s a number of contributors to this volume. Can you talk a little bit about how you selected your contributors?

Rachel: Yeah, the most noteworthy part of the selection process was just the significant enthusiasm for this project. And we ended up with 14 chapters, but we started with more than 50 proposals, and we thought that enthusiasm probably stemmed from two things. First of all, just excitement about social writing opportunities, like we were really happy to learn that so many people were eager to talk about these. I think there was also some interest generated by the unusual nature of this call, which derives from the unusual nature of this book series. So the book series of which this is the first volume is a partnership between the Consortium on Graduate Communication and the University of Michigan Press. And this series, overall, seeks to provide practitioners with ideas that bridge the gap between theory and practice, so really meet practitioners where they are in terms of how they’re actually doing the work. As we said in our call for proposals, we were looking for “how we” accounts so not looking to tell people how to do things, but really asking people how they did them so others could learn from them. And I think there is a real hunger for people to talk about our pedagogical work in ways that are outside the bounds of traditional scholarly research publishing. And I think this book gave people a really easy, direct opportunity to talk about what they’re doing in the classroom, the things that they really love doing. So I think that led to some of the enthusiasm as well. So our actual selection process was enjoyable because we had so many great submissions, and also, of course, difficult for the same reason, ultimately, we chose these 14 because they offered us a wide spectrum of different types of initiatives across North American institutions, so we largely chose them so that we had different models that people could read about when deciding how they wanted to learn from this book.

Fiona: I will just add that one of the things I really appreciated about the 14 chapters that we did include is that they point towards just how collaborative the construction of these programs is. So often, these programs emerged out of an obvious student need in some way, and students sort of have driven the development of these programs in many ways, in ways that I find inspiring and really, really encouraging. So no matter the exact origin of the program or the way that the program is run, this sort of combination of writing experts or teachers of some kind, the grad students who are looking for that support, and then everybody else who’s involved in bringing these things to life, it’s people working together to write together.

Danl: And in some cases, it’s actually graduate students who are taking the initiative without support from the institution, which is encouraging to see. And that’s the kind of thing that I’m hoping other programs can generate, as well, models that students can use to do these things on their own.

John: And in this volume, you have quite a wide variety of diverse examples of writing experiences. Could you each share just a few examples of the experiences that are discussed in this volume?

Danl: Sure, I’m going to start. I’m going to talk about peer reviewing, which is something that a lot of the contributors talk about as part of their programs, but it’s also one of my favorite activities. It’s not revolutionary or anything. I think people have been doing peer reviews for a long time. I do them a lot, partly because it is a great way for students to get feedback and to give feedback to,o which I’ll talk about in a second. If framed correctly, it’s a good way to have students practice showing their writing to other people in a way that can be less intimidating than, say, sending it to your professor, your supervisor, advisor. So I do use it as practice for that which makes social writing easier to do in the future, ideally. I’m particularly interested, though, in the way that giving and getting feedback teaches people to become better writers, particularly giving feedback. Obviously, getting feedback is a great way to learn how to write better, but I found from working these groups where we do a lot of feedback, that the students who are most effective in giving really relevant feedback, it feeds back on their own writing in ways that are interesting. I feel like that’s something I would love to study more somehow.

Fiona: I will offer another example of a social writing initiative that I run here at the University of Toronto, and it’s called Mondays We Write!, and it is another example of just how rich and sort of widely ranging the sorts of conversations we have about writing can be in these social circumstances. So in many ways, Mondays We Write! is a very straightforward writing accountability exercise. So from nine until 12 every morning, I hop on Zoom and students are encouraged to come and drop in essentially any Monday they want, for as long as they want. The structure of the morning is such that I often start with some small piece of teaching, let’s say, some tip or some concept or some principle that I encourage students to work into their writing for the day if it fits with where they’re at, then students give a sense of what they’d like to work on that morning, and we embark on a series of sort of quiet writing intervals, where we’re all on Zoom together, but working on individual things, enforced breaks, which are good and healthy for all kinds of reasons. In those breaks, we have quick conversations if needed, we do some troubleshooting, and the morning continues. And what happens is that the students who attend regularly start to gain more and more confidence in their own ability to navigate: A. their own writing processes, but also B. their ability to give helpful feedback or ideas to their peers and to watch that sort of community building is what it is, that sort of building of trust, sharing of knowledge and experience and resources, often in disciplinary-specific ways, is tremendous. The other kind of cool aspect of this Mondays We Write! is that, because it’s on Zoom, if there is a student who’s running into a particular issue that’s a little more specific to their own situation than it is relevant to the group as a whole, that student and I can pop out into a breakout room and have a one-on-one conversation in the actual moment when they’re feeling that writing struggle. And so it’s this lovely model of sort of how sociability can enable a sort of writing practice to develop. But then our structure allows for these sort of dipping in and out of individual challenges as they come.

Danl: Something Fiona said really struck me, and it’s very related to what I just said before about peer review, but also to the question about pedagogy and professional development. This kind of feedback that you’re observing, how students become better at giving feedback, that clearly is part of a professional development for an academic who will eventually be giving feedback to their students, and is just such a great example, I think, of what it looks like in practice for good pedagogy to also be good professionalization.

Fiona: And I think it holds true for those who go on to professions other than academia. Most people are going to be in a position of needing to give feedback, often on communication related deliverables of some kind, especially in my world, which is heavily skewed towards engineering these days. And so you know that feedback process is tricky. Despite our sophisticated ways of being in the world, figuring out how to be constructive is much harder than it sounds. And so to offer students an opportunity to practice, to learn how to do this in a genuinely productive, constructive way is pretty fantastic.

Rachel: Then you’ll see that we’ve all chosen to talk about initiatives we’re doing ourselves, rather than choose favorites from the book, because we love all the chapters in the book and all the different things that they’re doing. I wanted to talk briefly about a sort of minimalist program that I run called the Doctoral Completion Cohort. It’s for people in their final year from any discipline, and it’s really simple. All I’m asking them to do is to come for half an hour on Monday mornings and check in. And so we start each week together. These are people who are really pressed to finish, like this is their core activity. And I usually give a short presentation on some emergent topic to do with productivity or revision, the things they’re thinking about most, and then the focus is with them finding co-writing times with each other, not running through me. So it’s designed to build that skill of reaching out to people and saying, I like to write on Tuesday mornings. Is anyone else free? Some of them are doing them in person, at different places. Some of them are running them on Zoom. Some people are in different time zones, so they’re using WhatsApp and from different countries, so they take on that part of the responsibility. And I’m just there to provide a Quercus or Canvas site that provides a lot of resources and a venue for them to make those connections. But it’s creating some of that sense that part of what you have to do if you want to have social writing opportunities is reach out to people and ask them to write with you.

Rebecca: Can you talk a little bit about the kinds of assessment that have been involved in these kinds of social writing opportunities and the kind of feedback that students have provided about this kind of work?

Fiona: For sure, we asked all the contributors to this volume to provide us with three important things in their very short, very readable chapters. The first, of course, was details about exactly what motivated the program that they described. We asked them to explain, of course, the model of facilitation that they used. And the third thing was, we asked them to explain how they evaluated or assessed each of their programs, because we know how important it is to be able to evaluate in some way or assess what’s working or what’s not working in any program, but especially one that deals with skills of such complexity as are involved in writing, but also as a kind of argument, an argument in favor of the value of this sort of work. And so one of the fascinating things that emerged out of this book collection was a sense that there were two distinct assessment modes or directions that didn’t always point in an aligned fashion, let’s say, and one of those threads of assessment was from a kind of pedagogical perspective. So of course, everyone running these programs was interested in how it was working for students, how students could themselves understand the developments or changes that were happening. And everyone is interested in iterating and improving these, improving the reach, improving the effectiveness of these programs. But a second line of assessment or evaluation was essentially proving the worth of these slightly odd in some way shaped programs to administrators or the sources of funding, and often those two are not exactly aligned, as I said, in the sense that to explain what happens in these complex exchanges, these really rich, productive exchanges that contribute not only to the writing skill development of a student, but to the sort of flourishing of that student in their disciplinary identities, that growing sense of belonging to a discipline, that increasing sense of confidence, that ability to sort of think on the page in more and more successful ways for the student, that is not an easy thing to convey In a spreadsheet. And so several of our chapters described that tension. Now what students have reported really consistently across the board, across these 14 chapters, is inevitably a sense of surprise at how powerful these communal or community-based social writing experiences were. So students just really describe feeling kind of relief, feeling a sense of camaraderie that they didn’t know could exist around the writing experience, just feeling that their learning was richer and they felt more motivated. And so we know that many students respond very positively to this sort of structured sense of community building. And one thing I’ll add is that one of the ways of evaluating or assessing these social writing initiatives is, of course, to have students reflect in qualitative ways back on their writing experience as they go. Many of our programs in the book do so at various points in the program. So there’s a gradual over time awareness of how things are developing for students, and in fact, enabling students themselves to recognize what’s changing about their relationship to writing is an incredibly powerful kind of assessment to be able to make.

John: In most graduate programs, individuals tend to write on their own. I know in economics, when I first started, quite a while back, co-authored papers were downgraded a bit in rankings. Today, most research in most disciplines tend to have two or more authors. And so I think this idea of having people share writing experiences together puts people in a much better preparation for the types of careers that they’re likely to be having later on. In this book, you’re focusing primarily on graduate programs in writing. But is this something that, perhaps, should be done in all graduate programs to some extent?

Danl: Should, is a tricky word. I think there are undeniable differences in how even something as capacious as writing together might look in economics versus sociology versus philosophy or math. I mean, some fields really do tend to work around more of a single author mode, and I think that’s true of the fields that Rachael, Fiona, and I grew up in in the humanities. I know people in math typically write their papers alone, whereas social scientists and a lot of STEM fields co-author together. And so I think one of the things that has come out of this book is trying to develop a broader understanding of what sociality means, as opposed to say collaborative writing, which is a type of sociality, or co-authorship, which is a type of sociality, but we’re trying to think of ways that are adaptable to different disciplinary practices. So writing in the same room as someone is a kind of diffuse type of sociality, and it can be deployed intentionally in ways that can be helpful. Even writing on Zoom with a group, which Fiona does and I do as well, is sociality, even if we’re each working on our own thing and not talking. Just for myself, I get a huge amount of momentum just from the false impression that all these students are looking at me when I’m writing. I better not look at the news, because they’ll judge me. But I think thinking about the ways in which writing together obtains in different contexts is something that we should think about when you’re developing programs, even when, for example, if you’re a faculty advisor for students, what will writing together look like for us or for the student in my lab, or whatever? I will say just as I’m wrapping up, that the introduction for the book, Writing Together, was the first time I’ve actually written together with other writers, and I’ve published two and three author papers before, but we separated the task of writing. In this case, we really wrote together, and it was great. It’s very unusual for our fields, but I don’t think it could be the norm, or certainly I don’t think it should be the norm.

Rachel: And certainly most graduate students who are writing with their supervisors are still writing alone. They’re being sent off to write the first draft often, and then they’re being corrected in some way, but it isn’t particularly social, often, and so we’re still trying to encourage even the ones who are very much in co-author situations that they might wish to find social writing opportunities that don’t necessarily even have to be with those co-authors. Although, as Dan said, it’s lovely when you can have both, but even when you can’t, you can still find a time to write with other people, your own writing, and develop a lot of richness from that.

Fiona: And I would argue that one of the real benefits of these social writing programs that we describe in the book is how they open up conversations about the writing process. So they help to share a language about the writing process and its stages and its iterations. They help to show what the process looks like. There’s a sort of writing-process literacy that I think is worth opening up and sharing much more widely across programs, especially across graduate programs, and that kind of fluency with ideas, or greater familiarity that with different stages of the writing process can absolutely inform the sorts of literal co-writing or co-authorship scenarios that, John, you point to that are becoming, I think, more and more common, even outside those traditional STEM fields where co-authorship is as prevalent as it is. So I will take a stand [LAUGHTER] and say, I do you think that most graduate programs would be doing a beautiful service to their students to think about opening up and sort of making this writing based awareness a valued and valuable part of that training experience.

Danl: I think there’s also very real ways in which, if students are getting support from their communities, it can change the nature of the support they get from their advisors, who might not have to deal with some of the really rough first stuff. And also when we’re talking about the peer review, I think one of the most striking benefits I’ve seen, which I think relates to what Fiona was just saying, is students realize that the kind of writing that they do that looks so different from the writing that they read when they read an article or a book, they realize that other people’s writing also looks like this. So I think that’s part of the writing process literacy that you’re talking about is really “Okay. I’m not just really bad at this. No one’s good at this.” And maybe talking about good and bad in terms of drafts is not the right language.

Rebecca: Sounds like there’s a little bit of an added benefit too, in both the examples that you’re pointing to, for those that are facilitating to also have some writing time, [LAUGHTER] some accountability for the facilitator too. [LAUGHTER]

Danl: It’s the only time I write. [LAUGHTER]

Rebecca: Now we all know. [LAUGHTER]

John: I know when I was in grad school, I spent an awful lot of time digging up sources, working with the data, and would write only when I had to, when I had to get a draft in. It was something I tended to avoid. This type of process where there’s this sociality, it’s essentially a form of commitment device. You’re making a commitment to work with other people at these times, and it’s much more likely that people will devote more time to writing when they have that sort of an experience, I think.

Fiona: I think you’re absolutely right. It is 100% a commitment device, these sort of regular accountability groups, for sure. And I often joke that one of the superpowers that graduate students often arrive at grad school with is the ability to write to an immediate deadline [LAUGHTER] in the full adrenaline charged way that that has happened and that that remains a useful skill to have access to, but it is also worth expanding that writing toolkit to include other kinds of writing and to even just learn to even feel what it feels like to write without a deadline is sort of revelatory to students. They say things like, “I can’t believe it. I can’t believe I was able to write even though nothing is due.” [LAUGHTER] But it goes to your point exactly, right? These are learnable skills and writing is a practice. It’s a practice that you need to build stamina around. It’s a practice that improves and changes and evolves depending on what else you’re doing, what kind of writing you’re working on, but that it is worth developing a sort of sustainable relationship with it, a sustainable and sustained relationship with your own writing process, because you need all sorts of versions of that writing process to be with you as you move through a program.

Rebecca: …just sitting here thinking like, “oh, writing isn’t always an emergency?” [LAUGHTER]

John: We should try that sometime. Yeah. [LAUGHTER]

Rebecca: One of the tools that you shared in the book is the writing initiative planning prompts table. Can you talk a little bit about what this resource is and how it works?

Rachel: Sure, as I said earlier, we didn’t want the book to be a “how to”, but more of a “how we.” But after we finished it, and so we had these 14 chapters and our own intro, we wanted to think of some way that we could actually leverage all that to help people think about what it is that they were going to do. And so that’s why we meant by having a chart full of prompts. So as Fiona said a moment ago, we asked each group of authors to organize their chapters around rationale, organization, and evaluation. So we wanted each chapter to have roughly that layout, so we’re finding out from each group: Why did you do this? How did you do it, and what did people think about it? How did you evaluate it afterwards? And so we put together this chart of prompts that asks questions of people. So it doesn’t say, this is how you ought to do it, it says: Why are you doing this? So questions like, will your group be formed by convenience or by theme, or by discipline or by stage of study? We saw examples of all of those things in the book, and it’s just an example of a question that people can think, is this just going to be convenience, right? It’s just going to be the people who can come at that time. Or maybe you want it to be more disciplinary and then have some more writing feedback involved in that, or you’re going to actually put out a call for people with a particular identity, so it’s more of an affinity group style to writing groups. So just by asking these series of questions, how much space do you have? Who’s going to run these groups? How do you feel about food? Those kinds of questions that are really important. One of the things that comes up in a lot of the chapters is hospitality matters when thinking about writing groups. And so our goal with this chart, which is available to anybody on this book site, and we’ll put all these links in your show notes, but people can just go and download that PDF and look at all those different questions and use it to either think about creating a writing initiative that they might not have already in their institution, or just think about how they’re doing it by going through this series of questions you might refine or slightly alter whatever it is that people are already doing.

John: In this collection, you have quite a wide variety of different ways in which people write together. Would you suggest that we should build more ways of having people work together on their writing, however, that’s done?

Danl: Just in the same way that I guess we’ve been trying to expand what we mean by writing together, the definition of sociality, or how we understand that. I think something I find myself saying a lot to graduate students is that a lot of things that they don’t think of as writing is writing. And so one of the slogans I find myself repeating is “it’s all writing.” So meeting one of your friends from your program and talking about what you’re working on can become part of the writing process, and it’s also part of writing together.

Rebecca: So we talked a bit about the number of chapters and contributors. Can you talk a little bit about the variety of examples that are available, just so people get a sense of the scope of what’s covered?

Fiona: Sure, these chapters cover writing groups with these highly social dimensions to them that are small, some as small as four or five students per group, some that are enormous. One of the chapters describes a writing initiative that, in fact, has grown to be a part of the entire institutional culture. We have groups that are disciplinarily organized, sometimes by the students in those disciplines. So we have a chapter, for example, by a group of students from a single discipline who were interested in developing their own cross-institutional connections, and made a writing program part of that sort of inter-institution set of connections. We have one chapter that is about a writing program that focuses on the experience of multilingual students. We have a chapter that describes a completely accidental development of a social writing phenomenon. So we really did choose these to be as idea inducing, as sparky as possible by showing just how different the shapes can take, just how different the sizes can be, just how different the facilitation models can be, and just how easily or ambitiously these can take shape and form in whatever writing context a person is in.

Rebecca: So, we always wrap up by asking: “What’s next?”

Rachel: Well, when we thought about this question, we thought we would answer it by talking about what we are doing together next, and our next joint project is to work on the issue of supervisory writing feedback for graduate students. So no matter how much writing facilitation or writing instruction we provide, our graduate students are very focused on this complex dyad between them and their supervisor. So the feedback they’re getting, the feedback they’re not getting, what their supervisor thinks of their writing, how the process is going, what the logistics are of that process. All of those things are always very present for graduate students and engaging in the sophisticated task of writing this high-stakes document that is by definition, in a new genre for them is incredibly demanding, and many supervisors are not able to meet that moment with the kind of writing feedback that those students need. And so in addition to the work we do with students to help them understand the dynamic and help them be better at getting feedback, we also thought it would be interesting to try to work a little more upstream with supervisors, to help them with some of the information and perspective that they might need to be able to provide better writing feedback. Many supervisors approach this task with a great deal of trepidation, because it is so time consuming and because novice academic writers are difficult to work with when you don’t have a lot of skill in that area. So we started with a faculty-facing workshop here at U of T through our Healthy Research Teams Initiative, and we’re interested in now building on that workshop to see if there’s other ways that we can try to support this relationship from the supervisor side.

Rebecca: Well, thanks so much for joining us. This has been a really great conversation and lots of things for folks to be thinking about in terms of bringing their writers together.

John: And it’s a great resource for anyone who’s considering building more sociality into their writing program.

Fiona: Thank you so, so much for having us. It’s an absolute delight to converse with you, as always.

Rachel: Thank you.

Danl: Thanks so much.

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

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180. Google Apps

Cloud-based collaborative software can support active and engaged learning in both synchronous and asynchronous contexts. In this episode, Dr. Kathleen Gradel joins us to explore how a variety of Google apps can facilitate collaborative learning. Kathleen is a Professor in the College of Education at SUNY Fredonia. She is a recipient of a SUNY Chancellor’s Award for Excellence in Teaching and a SUNY FACT2 Award for Excellence in Instruction.

Transcript

John: Cloud-based collaborative software can support active and engaged learning in both synchronous and asynchronous contexts. In this episode, we explore how a variety of Google apps can facilitate collaborative learning.

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John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer.

Rebecca: Together, we run the Center for Excellence in Learning and Teaching at the State University of New York at Oswego.

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John: Our guest today is Dr. Kathleen Gradel. Kathleen is a Professor in the College of Education at SUNY Fredonia. She is a recipient of a SUNY Chancellor’s Award for Excellence in Teaching and a SUNY FACT2 Award for Excellence in Instruction. Welcome, Kathleen.

Kathleen: Hi, John. Hi, Rebecca.

Rebecca: Hi.

John: It’s good to see you again.

Kathleen: It’s good to be here.

Rebecca: Today’s teas are:

Kathleen: I am drinking diet pop. That would also indicate where in the country I’m from, because I’ve just called it pop.

Rebecca: I picked right up on that, Kathleen.

John: …and I am drinking Spring Cherry green tea. As we’re surrounded by about a foot and a half of snow, I figured the spring cherry would be a nice mood to set here.

Rebecca: When you said it, I was like, you need to dial that up a little. [LAUGHTER] I have my Scottish afternoon tea in my T-rex mug because I need it today.

John: And Rebecca is holding up the T-rex mug by the microphone so you can all see it.

Rebecca: Yeah, it was for you guys.

John: We’ve invited you here to talk about some of the ways you’ve been using Google Apps in your classes. In a prior discussion, you recently mentioned that you were using the new Google assignment tool, which now has LTI integration into learning management systems. Could you tell us a little bit about the Google assignment tool? …because that was new to us.

Kathleen: For Google Classroom aficionados, it’s still fairly new. But it was a feature that the classroom people just totally glommed on to. And it gave a whole lot of functionality for distribution of assignments and built- in feedback, which was inherent to the classroom kind of stream, but added a little more LMS-ish stuff to the Google Classroom. So now it’s available to the rest of us. I saw an announcement early on that it was coming. And I was, “Oh, this is so exciting.” And I sent the request to our LMS administrator, I usually get a “Oh, no, that’s not going to work or won’t work yet or won’t work now,” but because it’s considered part of the education suite, the first answer was not “No.” So that was great. Because it already existed in Classroom and Classroom was part of our education apps suite. It looked like a possible. And then the second thing is, but usually these integrations don’t work very smoothly. And they tried it and I, of course, was the guinea pig. How exciting. And my first reaction was, “Oh, no, it’s not working.” And I’ll explain to you that the one glitch that I see happening with it, but this is what it does: it automatically, especially in our LMSs, if you had a template of something in a Google Doc, and wanted to distribute it, one copy to each recipient, each participant, each student, you could do it any number of ways. But it’s not a simple click, it wouldn’t work that way within most of our LMSs either. We’re in Moodle, you’re in Blackboard. So we’d have to think about how do we get that template out to students, so they could use it and then submit it as a “assignment” within our LMSs. So when I share this with faculty, they went like this: “this is like magic.” And I said, “Yeah, it does feel like magic.” So what happens is, once the integration is there, depending on the name of whatever your resources or activities are in your LMS, you add it. And then in the background, you have your instance, whatever your assignment is, it could be a table that students fill out, it could be writing prompts, it could be almost anything. And as soon as you click to distribute it, it goes out to everyone who is in that section of your LMS without you’re doing anything. When they open it, it automatically renames it using their name, whatever name they have in your LMS and it becomes editable by them. I don’t know if you’ve experienced this, I certainly have, people don’t rename their files. And then they forget how to share them to you when they’re ready to share their wonderful work. So what happens is the student or whomever interacts with their own doc, they click to submit it, in the little assignment screen. And then they’re actually asked to click “Submit” twice. As soon as they do that, they no longer have editing rights to that doc. You then automatically get it and have commenting and editing writes to the doc. They don’t have to share it with you, which is usually the downside for using Google Docs. My experience with students is they forget to do that. So there’s always that extra, “please share it with me: or whatever. So it eases the distribution part. And it’s almost like playing take a turn or play tennis. So it’s my serve, your serve, my serve, your serve. So as soon as I serve it to them, they then get it and I don’t interact with it till they send it back to me. So It really does feel like ping pong or tennis. My husband says I’m horrible at both. But I’m pretty good at this, because I get a signal that it’s in there by taking a look at my assignment in the LMS. They also, as soon as I give feedback, get an email reminder. And it appears in their dashboard as graded or they’ve gotten feedback. So that whole back and forth thing that happens, with practice, it works well. To gear somebody up to that level, often, that exchange sometimes takes a few extra steps. So I love that. The other piece that is really cool is it has a built in commenting. So I can create boilerplate, g eneral kinds of feedback, click on it, and then it will paste it right into a commenting bubble in my Google Doc. So if you’re like me, I have a lot of instances of where I go like this. “Could you give me an example of that?” or “Great start, can you finish this item?” Those common ones, I can put them right into individual feedback. And I can also use it for overall feedback. And I can grade with it, I can grade as well as give feedback within it. And, at least in Moodle, the integration ties right into the gradebook.

Rebecca: Now you’re talking magic. [LAUGHTER]

Kathleen: So for formative stuff, it makes all kinds of sense as most any interaction in a Google Doc would be, because we thrive on that. However, if I want to give them 10 points for that instance, and offer them opportunities to upgrade, it feels like a very natural prompt.

Rebecca: There’s a built in rubric option as well, right?

Kathleen: You’re right, Rebecca, yeah, you can either import one, or you can create one right within the assignment. So I think from the instructor side, or from the facilitator side, the ease of use is dramatic, especially if we want to keep students not thinking they’re in a different world because they’re in Google versus the LMS. So because it launches so well from the LMS, and because they’re actually viewing what I call their dashboard, but the view of the activity is embedded right within your LMS. It doesn’t just look like an external link sitting there that they will click to go to Google Drive. So it has that look and feel of just being part of it, which I think is a piece that sometimes helps ground students in thinking, “Okay, you want me to be in Moodle? Here I am. Oh, no, you’re setting me to Google Drive.” And so keeping that focus, I think. is helpful for both of us, the instructor and the students. We’re experimenting with how it would work with groups set up in the LMS, and distributing to groups. One of our biology instructors is is playing around with it, and one of our business people is experimenting with using one single assignment for the entire semester as a reflective journal. So what she’s doing is creating what would be a template, which has virtually nothing in it, just their name, and the name of the assignment is in the Google Doc. And then she’s providing weekly writing prompts within the LMS. This week’s reflective journal writing prompts are these three questions. So she’s not putting them into the Google Doc, she’s asking them to bring them over. And then they’ve done the first one already. They add their input, they click to submit, she gives them feedback, and then because of this really cool feature is able to change the grade within the assignment itself. So initially, the first assignment was 10 points, when she goes back into grade, she can actually grade the second week and up the points to 20. And give them both feedback and their cumulative grade right there. So she has a good pedagogical reason to do this, because she wants them to like in week three, go back, “Okay, now look at what you were thinking in week one. Let’s reflect on that, and see where you stand with that same thing.” So she doesn’t want to have to have them go refer to different docs. And I said that iterative use of a doc is “Oh, wow, super duper.” It’s great that this tool can help her to do that. And they’re not having to submit one after another after another.

John: If students are engaged in large writing projects, it sounds like that could be used to scaffold the project too, where instead of submitting things in stages, they’re just building it as they go at each stage, when they add more to the document.

Kathleen: Right. And a lot of us do have that submit your idea, then come back and do a elevator talk, five bullet points, and then come back and do an intro piece. I think you have to be strategic about where does that sit in the LMS. So that’s one thing that this business professor has thought about is, rather than embedding it into one week, or one module, she’s taken that assignment, she’s put it in our Moodle at the top in a separate section that she set up as common assignments, so that they know to go there to get it not to the particular week. So I think thinking about where it’s going to fit. Because it’s a unique bird.

John: I could see that working with Google docs, could it also work with Google sheets or Google Slides as the base document?

Kathleen: Yes, one of our math instructors is going to do it with this sheet. Now, when we first introduced this, only about a month ago, I tried it out with my graduate class in the fall, a group of people that were I would say, not technically very savvy,and very distracted because they are graduate students, and they’re working and they’re worried and everything else. So adopting a new tool is not their cup of tea. So I tried it with them, and they didn’t miss a beat. When we introduced it to the campus, some of the questions were, “What would be the right Google tool to use with this?” And it was such a wonderful discussion, because we really have some good decision making about “Well, what is the right thing to do? Did you really want to share that whole Google Sheet with everyone? Did you really want them to have their own? Did you really want to collect data, put it into a viewable Google Sheet, rather than whatever?” So teasing through some of those: “What do I want to do? How do I want to do it? And why? With what level of access?” That was a very, very healthy discussion. Ultimately, you start with the end in mind, what do you want to end with? Do I really want an individual something coming in from every student? If I don’t, then maybe this is not the right choice. For example, I can still easily share templates with groups of students or with students by just posting a forced copy link, and have them make a copy and do the routine kind of sharing. It really depends on how I want to use the activity.

John: For those who are not familiar with that really powerful forced copy link, could you just explain to people how they might do that with the share link that they might otherwise have view or edit or comment access on?

Kathleen: This is where you have to buckle your seatbelts because it’s always done better visually, John. So, let’s see how good I am at painting a picture. So I always say, look up at your browser window, when you have your Google doc open, look at your omni bar. And then you see that very long, long, long series of letters and everything else that is the url for that Google doc. When you look at it and go all the way to the right, you’ll see that the last four letters, this is where four letter words really come in handy. The last four letters in that string, are e-d-i-t, edit. So what you want to do is put your little mouse at the very, very end, by the T, and delete those four letters, replace it with this four letter word, copy, c-o-p-y. So then you take that, I usually just take it, do a Ctrl-C (copy). I open up a new tab to make sure it works. And I paste it in there. And when I do that, automatically a screen pops up that says “Do you want to make a copy of this, blah, blah, blah, whatever the name of the doc is, or whatever it is doc, slide deck, whatever.” And when you click to do that, it makes an automatic copy of whatever that original looked like. And then what I usually do is I shorten it. So I take it to bit.ly or one of the other shorteners. And I don’t have to do that, but then it makes it a little bit easier if I’m actually going to display it. One caution to that is, if you’re dealing with teacher educators whose internet service is delivered through most of our regional BOCES, the BOCES do not like short urls, because they will actually ask you to plunk it into their lengthener, because they want to make sure that they’re not being sent to somewhere that is not as desirable. They want to be able to see where they’re going. So for some of our teacher educators, we say, “Just a reminder, you’re not getting somewhere and it says we don’t like short urls, blah, blah, blah.” The forced Copy Link, though, I can’t tell you how many people have said, “You have changed my life.”

John: I used that just this past Monday night in a class to give students a template for a document that we’re working on. And they would just kind of amazed by that. They asked how they could do that, because it was a really nice technique.

Rebecca: What you’re describing Kathleen are so many things that I’ve done in my classes that the workflow would be much easier. I was just doing an assignment this semester with my students where they’re doing an online digital sketchbook really using Google Slides. And the first assignment is “Give me your URL.” I have to make sure I have commoent privileges, and then you have to resubmit it if I don’t. And then the next week now we actually start the sketchbook. So each time it was an assignment, and I have them just resubmit the same URL each time in the LMS. But this workflow that you’re describing would be much more efficient. And I’m sure there’s many other examples where that workflow would make sense as well. So that’s really exciting to me. Are there some barriers that students face [LAUGHTER] or that faculty face using this technique that we should be aware of?

Kathleen: I’ve run into a couple of things. Number one, this does not feel like Google for people that are or Google people. People that have glommed onto Google, and they know the things that Google will do, this feels like it can’t be working in the LMS, I can click and go to Google and do all those things I would want to do. So, there literally is I’m not sure this is working. The other thing we’ve experienced, regardless of being hardwired or on WiFi, is when you click to submit, there is a delay. When you click to access, there’s a slight delay. And so when I’m presenting on this, I say something like this, “Remember, it’s magic. And sometimes it takes a second or two for the magic to work. So we’re all going to cross our fingers.” And by then it’s loaded. I think it is just the crossover between the LMS and Google world that’s happening, and all the scripting behind it. So that’s the one piece, because with some of our click happy people, it may not feel as fluent as they want it to be. The other thing we’re running into is students are reporting that they can’t see where to click to submit. So right now, there are very few examples of Google assignments, the standalone version out there. As far as demo videos, most of them are how this works in Google Classroom. So if you’re trying to use a ready made demo video, rather than creating your own, there are not many instances of it. I think the problem is that people don’t have their viewing window wide enough or deep enough and they’re just missing the bottom of the screen and they’re looking for a place to submit. It uses an iconic blue button to submit but then it also resorts, and we’ve all seen this in Google, that little blue link button, and you have to click twice: the blue button and then the blue link. So I think those are things that probably they’ll fix as time goes on. I think they’re getting used to this not living in classroom, because that doesn’t exist in classroom. So those are the two things that we’ve seen so far.

Rebecca: It sounds like some of the same problems that students may already face using an LMS across screen sizes, because they’re not fully responsive in terms of design in working in different browser window sizes. That’s a problem that I think students face regularly on different screen sizes with our LMSs. I face it as an instructor in Blackboard all the time, where I have multiple screens open. So I have one that I’m grading kind of narrow and I also can’t find the submit button because I have to scroll to get to it.

Kathleen: Now, I don’t think those are horrible things to deal with. And I also think those are good things for users to learn. Because this is not the only time they’re going to run into it, as you point out. So I don’t mind getting through those hurdles. The other hurdle is this. I don’t know about your campus, but ours, even though we’ve been at Google campus since way back when, getting help from our ITS folks, as wonderful as they are getting help on the Google side, especially on something as new as this tool… not there. So the students end up asking the instructor, which I think is great, because our early adopters are hitting on it, are playing with it, whatever. But a more naive instructor may assume that students can get the help that they need, not just about this app, but plenty of the Google stuff. There’s help at Google. But because it’s pretty new, not the depth and breadth of help that would exist, will exist probably, in just three months from now.

John: Several years back, I think it was about six or seven years ago, I was teaching a collaborative course with someone in Mexico where we had students from Oswego working with students from Mexico. And they were collaborating by using shared Google documents. And one of the things that the students universally at the end of the course said is that one thing I’m taking away from this is how easy it is to work with other people either synchronously or asynchronously when you have these shared documents. Could you talk a little bit about some of the ways in which Google facilitates collaborative work?

Kathleen: First of all, I have to admit, I never use the Google search tool. DuckDuck is my favorite, because I don’t have to worry about ads being generated based on what I search for. So I love everything else about Google, though. And that’s the primary thing, which is ease of collaboration, whether it is a small group, a larger group, or just the student and me. I’ll give you a couple of examples. So with our freshmen, I was involved in the relaunch of our freshman seminar until we grew it enough so that it would be embedded in all the majors. And most of the students came in and said: “Yay, we’re Google.”

Kathleen: I think they really thought the search engine, and some of them had used Google d ocs before, but primarily, for example, to do their senior paper. So they could go back, it was automatically saved. They knew those features. They didn’t know a lot of the other features, including looking at feedback, using the feedback, and making changes in their work, whether the feedback came from a friend, someone in a study group, or their instructor. So what I often try to do is tease students into the value of using that input within slides, within a Google Doc, for the greater good… for either the good of the group or the good of their own selves or to earn the grade they want. So, from an academic perspective, having something where you get a chance to basically brainstorm live with other people doing something is very cool within the safety of a zone. So I was never a basketball player, I was always a manager. The joy of zone defense is that we have a canvas, and we have a canvas that is going to automatically capture all of the things that we think about. When you think about Google that way, for me, it opens up the world beyond “what do we just say in this last two little seconds that just evaporated into thin air?” So I can capture a whole lot of things in a Google something that is our joint work, including chat, including commenting, including live edits, if that makes sense and if I’ve given people permission to do it. So I usually started with the freshmen using Google Slides, because the zone is very limited. Everybody gets a slide, or three slides. But they’re there’s until we say, “Okay, now, we want you to go in and look at the next person’s which is the next slide, and use the commenting tool to plus them or to ask them where they got that image or whatever.” So teaching them some reasonable conventions around academic collaboration and sharing made so much sense within the Google environment because it was kind of controlled, and it was within a zone. And the way that we did that is by having them build their own memes. And that’s a feature that I wanted to talk with you about as well, because Google has changed their mindset about how the Explore tool which is a built-in find it and use it kind of research tool within Google. When I search for an image within a Google slide, right within the slide, and I bring it into the slide, my choices of images will only be Creative Commons licensed images, images that are licensed for some level of reuse. For me, this is a way to ease in, to scaffold students into, some very complex digital literacy concerns that I want them to get acquainted with, but not become masterful at initially. So I said, “So freshman year, we need to build some memes for next year’s class: ‘How do you survive freshman year? What’s the first-year student gonna do?’” Well, the first thing they did, 99% of them was leave the slide deck, go out to the big world of Google search, bring in images of athletes that were licensed, of the minions which are licensed, of Disney which are licensed and they put them in there. And I thought this is exactly what I wanted to happen. They didn’t follow directions. That was okay. So the prompt for their peers was to go in to their friend’s slide and ask them: “Where did you get this image? And can you make sure you put the link to it in the speaker notes underneath the canvas of the slide?” And then we darkened our screens, and we talked about it. I said, “Where did everybody find it?” Well, they googled, you know, blah, blah, blah… Well, hmmm… let’s pull up some of them. So, give me one. And I would say, “Oh, quick close the door, because the Disney cops may come and get us. What are we going to do with this one? Mickey Mouse? Minnie Mouse? I love them to death. These are licensed images, you have to pay to use them. Alright, give me another one.” I did a few together. And I said, let’s go back to the drawing board and take a look at what you found and talk to each other. Where did you get them? Now let’s try another way. So let’s go in, insert the image from within the slide deck. Now go to your friend, show them what you did, go to the image itself and let’s take a look at the license. Now most of my students were like this: “Why are you doing this to us” initially? Three weeks later, we have some new people join our class. And I said the main thing, “Can you help our new students understand how you got that license and confidence that the Disney cops or the whatever cops aren’t gonna come and get you and we are being good digital citizens. And we did it by putting our heads together, collaborating. They were like this, “You won’t believe what we did.” They explained it. Now, the first hit on it was very, very, very problematic. Because they had always done that. They always just searched in Google. So I was trying to capitalize on the Google tools, which is feedback within the slide deck. And also ways to then go back and use that feedback and say, “Oh, I did it. Now I can resolve it.” That practice of using the feedback to inform your practice and then get rid of the prompt but I know I can open it up again. So for me that’s a learning process. So that’s an example of using the slides where the canvas is limited, but the potential is great. So it doesn’t have to be a picture. And lots of times I asked students to build things using, for example, Google Slides to create content that the course then uses. So they end up with a joint product that they’ve each contributed to. But they each get authorship, ‘cause I make sure that they put their names and then I will often ask, “Let’s look at the licenses, which license do you want to pick for our products? Do you want to pick one that people can use this and change it, use it just period, use it and make money off of it?” “Oh, no they shouldn’t make money.” But that kind of process where they build together and then we use it for a purpose is so easy with some of the Google tools.

Rebecca: I love that you’ve described this iterative process of learning how to give and receive feedback and use the different collaborative tools in Google because I think we tend to just assume that our colleagues and our students know how to collaborate with us in these digital environments. But we often need to introduce how and that there are different ways: you can use the suggest mode, you can use the comment tool, you can type right in. So I love that you have such clear boundaries and scaffold them through that process. I found the same thing to be really important in the work that I’ve done with my students, and copyright… it’s so important in the design world, in what I’m doing, so we do some very similar kinds of exercises, thinking about this copyright piece of it too.

Kathleen: And the live chat piece can be very helpful. A lot of students will say, “I don’t really want to come to your office hours, but can you visit me in my doc? Can you take a look at my doc?” And I’ll say, “Absolutely. Want to join me there during office hours?” Well, they’re not attending office hours, they’re in their doc. So we go in, and I will do commenting for different purpose. But I’ll open up the chat stream, which they’re of course way familiar with. I’m almost 70. They’re totally into chat, not necessarily with their instructor. So I’ve had some interesting conversations within docs and within slide decks, sometimes I’ll be in there and I’ll be chatting and somebody will say, “Can you believe all the hard work we have to do in this class?” And another student will say, “Hey, Gradlel’s here.” [LAUGHTER] It’s kind of interesting to use the things for the purpose that you want them to be used at that time.

John: One of the things I’ve been doing with group work in synchronous classes is I’ve been sending them to breakout rooms, and creating a Google slide deck and assigning them to create something, often something different on each slide for each group. But the nice thing about it is, while they’re in the breakout rooms, I can have the slides open with a panel on the side, and I can see which groups are working and which groups aren’t. And then I can choose to go visit them just to check to see how it’s going. And sometimes they’re talking about something entirely different. Sometimes they’re actively discussing it and just haven’t put anything down yet. But it’s a nice way of monitoring what’s happening in the breakout rooms in real time, especially for things that might take a little bit longer. And that’s another really nice feature about doing this in a synchronous online class.

Kathleen: That’s a really good example. And I bet, John, you do this before you start something as serious as that, is make sure the introduce that practice in a lesser valence activity, I find that the middle school person in all of us comes out, when we’re first acquainted with the thing, like I’m going to go in and change the font to all pink on your slide and see what you do. So I’ve seen a lot of that. So that zone defense conventions or whatever is important to get them underway with it. I think your example is a great one, starting things out synchronously, and then building on it asynchronously where you can actually capitalize on individual contributions, as well as group contributions is an important thing for them to learn using the tools. So respecting who’s done what, when, where that thing is in the learning curve, and where my contribution is, and taking ownership of making it the best it can be, taking feedback to fix it or whatever. So, I think that is a great example.

Rebecca: I think one of the things related to that, Kathleen, that I’ve shared with students that they’ve been amazed by is that you can see the history of a document. They just have no idea. How did you magically know that I was the one that did X? [LAUGHTER]

Kathleen: Right.

Rebecca: So you know, you can capitalize on the magic of that initially to just know who’s doing what, but just so that they can see especially if they’re collaborating in a small group, they can see what’s happened since last time they were in the document can be really helpful.

Kathleen: We have, in education, we have a literacy technology class, which is kind of laughable because that should be embedded in every class, but I teach it. They will be in small groups to do certain products. And I point out the ways that I will know and they will know how they have met the accountabilities by both the setup of the Google doc where I asked people to do a visible initial for some of their contributions and I show them the revision history and I also ask them to do constructive peer reviews of different sections. So we have the comment stream working. And so all those things, when you think about it, can fit so well into that learning cycle that we often have difficulty capturing when we’re not in a tool like a Google doc. So all of those things, I think it’s so important for them to learn that there are things that are going to help them work with other people, be responsible, and end up with a product that they can share of theirs and/or others, and then correctly attribute the work. So I think it’s that “got to do it 21 times until you get kind of good at it.” So we have a lot of opportunity in a regular length semester to do that, using various tools. The other thing that happens with at least my students is they think it is just tool specific. And that is what is a really nice feature of a lot of our Google stuff is the actions are very similar across the different things. So across sheets, across slides, across docs, the basic actions, commenting, making copies of, and finding out who did what, those are all the same kinds of things, even though they look different.

Rebecca: in my classes this semester… and I did this last semester, too… I invited students to use the comment tool on my syllabus, which I provided as a Google doc. And that was really interesting. And I encouraged them to ask questions about things on the syllabus or indicate things that they were excited about. And there was a healthy mix of both. I told them that they had to make a comment. So it was a healthy mix of students making positive comments about things they were excited about, as well as asking rich questions by requiring them to make a comment of some sort. If they didn’t have a question, they had to provide something. And what’s been really interesting is that they seem to think that that’s still an open invitation, which is great, I’m still engaging, I get the notifications, little questions come up about assignments, as things become more relevant to them as the semester has been going on, which has been really interesting to continuing to have a conversation about the course. But that was one way that I introduced commenting as a way of using this collaborative environment from day one. And it’s worked really well.

Kathleen: And it also showed the value of joint thinking around something that kind of looked like a finished product. Because our syllabi did look pretty finished. I think that piece too is kind of underneath the surface and showed how brave you were too, Rebecca. [LAUGHTER]

Rebecca: Well, I also know that, since the pandemic, I’m even more aware of how quickly things can shift and change. But in the kinds of classes that I teach, I tend to be really responsive to where students are at. And so what’s on the schedule may very well change. And so I just keep it up to date. And I use the syllabus as the place to do that. So everyone has a complete copy of what we’re doing. So it is something that’s regularly revised, at least parts of it.

John: I know a number of our faculty have moved to a liquid syllabus approach where they’re creating a website and letting students know that it will be revised based on circumstances and based on how things are going, where they’re asking students regularly for feedback. And certainly putting it in a Google doc is a good way of doing that.

Rebecca: My advanced students this semester, through our brainstorm process. decided they were all going to work together on a project. And so that really kind of threw some things in my syllabus out the window, because the structure I had in place wasn’t gonna work for that. I was open to their idea. So now we’ve had to go in and edit and adjust as a result of their proposal. But I think it’ll be a really exciting opportunity for those students.

Kathleen: One group of honors students a couple of years ago… and our Honors Program is across years. So I had freshmen all the way to seniors. And I asked them to construct the syllabus. And there were 15 students in the class… 15, 17… something like that. And I just set them at it, because we were going to use a project-based learning approach anyhow in the course. And I wanted an assessment of what our baseline was. Thank goodness for Google docs. However, what they did is they created their own, they divided into little groups on their own, then they created separate Google docs, and then had this problem of how do we merge them. And I was very, very happy to see them using Google docs in their small groups so efficiently. And it gave great context, as we got to the point of how do we make this into one, not only by building consensus, but also creating a joint product that now is that five armed tree octopus. How do we do that? So it was perfect. It was a whole course on digital literacy and digital growth, so it was a perfect baseline. And we couldn’t have done it without Google. There’s one other kind of hint or maybe pandemic smart suggestion related to Google, and I’m not sure that this is possible on all campuses… I know it’s possible within your own private instance of Google… is turning offline mode on. Notice I said that slowly so I didn’t trip over all the words. Having the ability to work on a doc that sits on my stream on my home computer and then sync back to drive as soon as I log back on, I have found to be a very powerful solution given just people’s reality of being able to access and fight for bandwidth at home and wherever they are. Our campus took a long time to turn that on.

John: I actually don’t know if it’s available here, because I have it turned on on my personal account. And I’m prevented from doing it on the other, I think it may be turned off at our campus, I’m not positive,

Rebecca: I have it turned on on my app. But I don’t know if that’s different for my campus account

Kathleen: Before we started the actual podcast where we’re talking about some of the challenges with respect to Google on our higher ed campuses. And that would be one is taking a feature that has a whole lot of potential functionality, and convincing whoever it is you need to convince on your campus that that needs to be toggled on, and the rationale for it. I think it took a very, very long time. And then when they turned it on, they didn’t tell anyone.

Rebecca: Well, the big rationale there is the word equity.

Kathleen: Yeah. and then, thankfully, they had done it before the pandemic hit. And the reason I’m saying thankfully, is because there was a sufficient, let’s call it herd mentality, not herd immunity, herd mentality, so the people could help each other in the absence of direct support from an already overstretched IT department. So the more we have little worker bees around able to do things and help each other, I think the better off we are. So, there were enough people that had turned certain things on, not turned other things on, and their fear, rightly so, is that the floodgates would open and the individual user wouldn’t know to not do that, and then have everything on their local drive rather than up in Google. So that’s a piece, though, that I have found to be very helpful, especially when I get students in our area. Well, you’re remote, too, you’ve a lot of rural areas. We have folks that literally have very limited stable internet access. So let’s recognize that, and then it doesn’t mean that you can’t still work, you can’t do certain things, but you can resync when you get back on.

John: And whether that’s enabled on your campus or not, you do have that option with mobile devices, and many of our students are working with mobile devices. I used to use that when I was traveling. And I might not have network access if I was on a plane or if I was on a train, or just in a place where there was a dead zone, and it’s really convenient. We’ve talked a little bit about using Google slides and Google docs. But one tool that both Rebecca and I use quite a bit is Google forms. One of the nice things I like about forms is when you’re having students submit a variety of things, they automatically get stored in a folder, and you can share the spreadsheet created back with the whole class, so they all have access to the work of the rest of the class in a really convenient format, without ending ability. Could you talk a little bit about some of the ways in which Google forms might be used effectively?

Kathleen: Well, I like your idea, especially when people are doing independent or small group projects that are housed in Google. Actually, they could be housed anywhere, let’s pretend they were doing padlets or anything else that generated a url. Just by collecting those through a Google form, the work is done for you. It’s done for them. As soon as they submit, it’s done for you. And then you have your master spreadsheet, which you can then easily adapt. So you can either share the whole thing with them to view or filter certain data out of the spreadsheet or make instances of it so that different groups can use different things. Again, have in mind, what do you want to end up with, and what level of access do you want students to have. So if anyone wants to collect joint data on anything, don’t share the spreadsheet with more than two people that you trust.

John: Specifically, the way I used it was I have students doing a podcast project and they submit their audio file, they submit a transcript, they submit an abstract. And also they answer a question about whether they want it posted publicly or not. So all the podcasts are shared within the class, but only some of them make it out into the rest of the world. And it’s their choice. And sometimes students will have multiple submissions, because they may have a few drafts with feedback. And I’ll just delete any first drafts of that and then make a copy of the spreadsheet and share that with the whole class, where that way they can get all that information from all the students either on individual pages or in just the spreadsheet itself.

Kathleen: Right. So the more complex the contribution, the more forms is a tool of choice. I also use it as a hook. So we think of forms as a survey tool. It actually has a quiz function built into it now. Originally, it didn’t. On a broader scale, though, just finding out what people know before they step into new content can help them get grounded: “Oh, I’m not the only one who does or doesn’t know this stuff or has done this stuff before” So, it can ground them. Most essentially, for us as instructors. It can drive what we end up doing the next class or for the final assignment or whatever. Ad I also think that we need lots of opportunities for students to take a look at what are the data telling us, regardless of whatever topic it is. So I will often create a Google form where they, at the beginning of a synchronous class, or even before coming to class, or in an online class or remote class that may tease into “what’s your experience with this? And what’s your favorite thing, or whatever the thing is.” And I usually start with easy things like “what’s your favorite app, and why?” Because they always want to tell, and then it’s the data are all collected automatically. And in Google forms, I don’t even have to go to the spreadsheet, the beautiful charts are automatically created. So I can actually, without anything, just click, show them, or I can share it so they can see, especially if I have made sure to not ask for students’ names. And we can use that as a pivot to what we’re going to do next. So that piece in that learning cycle… before, during, after… it’s perfect for things like muddiest point, like “What was the thing that was most confusing about this class?” Instead of having just a conversation, even though we may have a conversation, that’d be something visual that people can look at and say, “Wow, most people’s said the most confusing thing were my directions. Let me work on that. What would have helped?” I think there’s also this thing of, we’re asking people to put skin in the game. And that’s part of my whole mindset, I want you to put skin in the game during… I will too. I’m also going to listen to you. And here is an example of how I’m going to do it. So forms has been my favorite tool for that purpose. I’m also showing them they can use it in different ways, not just as a quiz, not just as a collector, but also as a way to gather information and then use the information for certain things. Do I have students create quizzes using Google forms? Yes, I do. If they’re going to build content, they’re going to want to know what their content users think of it, or what they learned from it. So instead of going to an external tool, I will usually drive them right back to Google to do it. Google forms is one of my favorite go-tos. And most students have used it.

Rebecca: I’ve used it a lot for self assessment, as well, for students, there’s a lot of great opportunity for scales and things like that, as they’re looking at their own work. Or in my advanced classes, where we run more like a design studio, I have them do like little performance reviews at different points of the semester to kind of mimic what the professional world might be like. And that’s worked really well. It gives me a great way of seeing where everybody’s at all at once at a quick glance, I can have one-on-one meetings with students. They also have like a little checklist of things to be paying attention to. So it works on a lot of different levels. So I found that to be really particularly useful. We use it for accessibility purposes for the work that our students design with a little checklist and going through and checking each thing and marking whether or not it passes certain tests as a self check before they submit their work.

Kathleen: That’s very nice. For my online classes, I use a holistic rubric. And I just use a scale function in Google forms. That is the last thing they do at the end of the module, they self assess on our five criteria that I use across every single module. And I ask them to point out the things that they think they really did well on, the things that they ran into as problems, and how they tried to address those problems. Then I use that information when I give them feedback. I also want them to get in that process like you… self reflection, we’re gonna live and die by it as we go forward. So again, that practice, and your right, forms is the way to do it.

John: And you mentioned the muddiest point, I often will use that generally as some sort of an exit ticket at the end of the class. But, a nice thing about using that is, if you teach a large class, as I used to a decade or so ago before the pandemic began, where I didn’t want to get students turning in three or four hundred sheets of paper for me to scan through, you can just put up the form with a QR code on the screen or a bitly, a short URL that they can type in, they can do it right from their mobile device. And it just takes a couple minutes. And you can quickly scan through the spreadsheet just to see what sort of patterns there are. And you can then address that the next time the class meets and it allows you to scale that technique to a larger level without putting a lot more work on yourself or on the students.

Kathleen: Thanks for mentioning QR codes. The first time that I put a QR code on a slide deck for my freshmen students, they didn’t know and I said you have seen these on bananas and ketchup bottles and other stuff like that and on billboards and whatever. But we never saw it on anything for school. And all they wanted to do is get their phone out. And here’s a slide deck in front of them. But I loved it because as soon as it’s in their device, they have it. So I usually, even though that url is there, it was way cooler to just scan the QR code. And sometimes I would go to slide two, and they wouldn’t see the QR code. “We didn’t get the code.” “Okay, now this happens to also be in our LMS” …and I loved it because if they’re flipping through that slide deck while we’re using it in class… if I told you to do it, you wouldn’t. Thank you for doing it. The lure of the QR code, right?

Rebecca: Do you have any other Google favorites that you want to share before we wrap up today?

Kathleen: Just a couple of teasers. People don’t think about these. But some students say to me, the only way I learn well is by YouTube. Well, thank you. I’m on YouTube. So here we go, haha. And you’re going to be on YouTube in this class, too. But one of the things that I encourage students to do is build their own playlist of things. And lots of times that feature they use all the time, but they don’t use it for their academic work. So I actually ask them to build playlists about certain things for each other to use online for survival, your best way to get through a tough book. What are your best study skills? And then in content areas, when they’re doing specific things related to their major, I ask them to find, rate and vett pre-existing videos and put them into playlists, and then do an infomercial that tells people why this list of videos makes sense. So I asked him to use pre- existing content, but get better at using it and vetting against things like duration, captioning, and transcripts that don’t have a lot of errors and then stuff like that. So, trying to get them to use a tool that they say they like an awful lot. I use playlists as well. And of course, have playlists that are built into the courses. But I really want them to do though, is build their own because that shows that they’re actually using stuff that they would normally use anyhow, but putting it into more of a package of purposeful use, and then share, share with each other. So another collaboration, I think the other couple of things that are underused…alerts, Google scholar alerts, and alerts, when at the beginning of a semester, if I know that they’re going to have a long-term project, let’s generate keywords. Right off the bat, I want you to read a couple things, generate some keywords, and I want you to create a Google scholar alert for yourself for these things. If you do it today, I promise you, unless it’s something really obscure, you will get some things coming to your email box that will help you as you move ahead. Again, it’s not to become a master at it, they’re going to need to do that over time in order to be effective. But I think it’s way different than kind of the scatter approach to let me search in Google and look at the five like… ‘cause I know you’re only going to look at the first five things anyhow. So at least now you’re going to get some regular stuff in that are key things that are key to your interests or your priorities. I also have used and asked you this to use the custom Google search engine. Most students do not understand that that little search bar everywhere is a custom Google search tool. So when they are creating content, I ask them to create often, not often in a class, but at least in every course, as they share content, I asked them to create a custom Google search tool for their users. And they’re in awe that they’ve created their own little search bar. And it has in it only the things that they put into it. And I use this as an example of how they need to be very careful, because think about the very few things that you’re allowing people to search and get results from in your custom Google search. Does that say anything to you about what happens when you use Google? What’s happening to what not being exposed to you? What is happening to what’s being exposed to you? This constant reminder about data and tools, data and tools. And for elementary teachers in particular, who are working on differentiating content for students with very differing ability and skill levels, that’s been a really functional thing. So I asked them to do a lot of background work to do good selection of resources. And then when they tailor the stuff for their students, for example, using the custom Google search engine helps them kind of put a icing on top of the cupcake. So, that’s been kind of interesting. And I think the other piece is Google Maps and Google are underutilized. And on our campus block, despite all kinds of reminders that we do have several GIS courses and we have other courses that would use Google Earth and Google Maps within our Fredonia identity, if we have those available. So people that are committed to using those tools actually go back to their personal, which is not what our campuses want to encourage. So I think that we have a long way to go in the Google world to advocate for tools that are functional and explain that functionality to the people that are making decisions.

John: One other tool that I know we’ve talked about before that you’ve used is Google jamboard. Could you talk a little bit about how you’ve used that?

Kathleen: I’m going to say 10 years ago, I scrambled around I was like, “Where can I find a flexible, viable online whiteboard that doesn’t make me sign in and pay at least something or that will allow lots of users or that has a limited number of tools so the learning curve is short. And now we have it. So Google jamboard, not the one you pay $5,000 for that sits in a room, not that jamboard. But the Google doc version basically, is a wonderful addition to the suite. So jamboard is a Google Doc that facilitates typical online whiteboard functions. But otherwise, pretty much acts like a Google Doc, I can share it, I can unshare it, I can share it to individuals or groups of users. I can capitalise on the functionality of the device because of the app that works. on that device. The mobile app of jamboard is slightly different, and really cool than the desktop version, or the one that would run on your computer. Similarly, on Chromebooks, there’s a slight difference, because it’s paying attention to the device that it’s on. So, for example, writing is often difficult depending on the type of math you have, and if you don’t have a stylus. So on the mobile version, there’s an option to choose to convert your scribbles to text and it will automatically convert your entry to a readable text version. So, there’s some really nice device specific nuances that you don’t often see with a tool like this. So what’s also neat… easy to duplicate, easy to export. And for people that really want to have custom, not just the blank whiteboard, you can either use templates that are readily available as backgrounds, you can easily create your own background, bring it in, and then that serves as the frame for people to contribute to. Otherwise it works pretty much like any kind of regular online whiteboard. There’s sticky notes, there’s doodling tools, there’s writing tools, not a lot of colors, but enough to play with. John, you mentioned breakout rooms… perfect solution for some of our breakout rooms for our synchronous meetings, because you can easily click to duplicate right within that one jamboard. If you have five breakout rooms, dup, dup dup dup, and then you say you’re in jamboard one, you’re in jamboard two, breakout room three has number three, and everyone has access to them, you can then click to turn off editing, and then use it as a piece for people to talk about on and on. They can’t use a commenting function per se, but you can build it into the instructional flow. So it can be as great as brainstorming, or it can be as structured as the old four corners activity that we do in cooperative learning, like go to corner one if you are a high end user, go to corner for if this is a brand new thing to you. So you can do that with sticky notes and other things in a structured kind of way, or you can have people generate concept maps or move things around or have it so that the range of generation to addition, like generating from scratch or adding to, or subtracting from, is very easily done. And without a lot of time commitment on your part. I encourage people to try it. Don’t overuse it, just like any tool. Like “Oh no, we have to get creative here.” We don’t want that kind of a response, right? Again, though, a great way to capture the ideas, then that URL is shareable in any way. Also, you can capture everything, bring it down as a image file or as a PDF and use it in other ways. So I’ve used, for example, a jamboard… I call it a stream, but a jamboard frame and started one-on-one instance one meeting, and then we can come back to it on the second meeting. See where we were in our thinking, for example, at the end of the last frame, somebody’s points for that. I actually use that four corners thing a lot in jamboard, use that as a reference point as we move into the next class activity or the next meeting. I’ve done it with faculty and faculty development, they think it’s really cool. And they want to play an awful lot, which I don’t mind because it is pretty engaging…and another way to collaborate, very different than the typical text kind of contribution… which is a good way to trigger people whose brains don’t quite work in a text linear fashion.

Rebecca: Well, thanks so much for so many great ideas and a wide range of thinking about Google in the classroom in a way that maybe folks haven’t thought of before. We always wrap up by asking what’s next?

Kathleen: What’s next is trying to figure out what will happen to changing grades in a google assignment in the LMS gradebook. We’re experimenting with that, as far as the people that want to use a single thing and change the grade base. That’s a piece that we’re working on. And the other thing for me, at least, what’s next is following up with people that are doing some really great fun things with jamboard and trying to get a kind of informal community of learners around using that tool, because we have everything from biology to business [LAUGHTER] playing with it and I think those examples are going to really be important to hook other people in the disciplines that aren’t quite so much of early adopters. So for me, those are the two next steps.

John: Well, thank you. I’ve learned a lot from you over the years with all the workshops you’ve done at the SUNY Conference on Instruction and Technology, and just from other conversations and working with you on various committees and things.

Kathleen: Thank you. Both of you are excellent at this, and great ideas. Nice to talk.

Rebecca: Thanks for coming. We appreciate it.

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

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