468. Connecting Through Chat

Discussion boards in learning management systems, particularly in the age of AI, rarely capture the authentic voice of students. In this episode, Greg Campbell joins us to discuss how the use of a chat application can motivate conversation and build community.

Greg is the chair of the English department at the Community College of Baltimore County and the deputy director of the Community College Humanities Association. He’s been teaching online courses since 2011.

Transcript

John: Discussion boards in learning management systems, particularly in the age of AI, rarely capture the authentic voice of students. In this episode, we discuss how using a chat application can motivate conversation and build community.

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John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

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Rebecca: Our guest today is Greg Campbell. Greg is the chair of the English department at the Community College of Baltimore County and the deputy director of the Community College Humanities Association. He’s been teaching online courses since 2011. Welcome, Greg.

Greg: Hello. Thanks for having me today.

John: Thanks for joining us. Today’s teas are:… Greg, are you drinking tea with us?

Greg: I am actually an avid tea drinker. I was raised in a tea household, so I am enjoying a cup of Earl Grey at the moment.

John: Very nice.

Rebecca: Nice. I have just an English breakfast today, John.

John: And I have an Irish breakfast today.

Rebecca: Completely situated in the black teas today. [LAUGHTER] It’s not common around here, actually, for everyone to be drinking in the same ballpark.

John: It’s that time of the semester.

Greg: Yeah. [LAUGHTER] Adding caffeine.

Rebecca: Yeah. So, Greg, we invited you here today to discuss how you’ve used GroupMe to facilitate more effective discussions in asynchronous online classes. Can you talk a little bit about the problem you wanted to address by this choice?

Greg: Yes, absolutely. Again, thanks for having me today. It’s a pleasure to be here. So obviously, with my work in an English department as well as with a humanities association, I’m deep into the humanities. And if you’ve ever taken a humanities class, you know that one of the biggest things we do in class is spend a lot of time discussing and having conversations with our students, and through this we’re able to build a common understanding, common knowledge, and ensure that our students actually understand topics that we’re covering. So I realize that this is something that we really need deeply in the humanities, not that it isn’t necessary in other fields and courses as well, but it’s kind of the bedrock of a humanities class is that you know you’re going to have a lot of discussion. And I realized [LAUGHTER] that having taught online for a long time and looking as a department chair at the results of online class, anything from attrition to lower grades, started asking myself, “Okay, we’ve got this outcome that’s low, and we can’t figure out why results are lower with students who take an online class. So, what’s kind of the problem here?” And I was studying MBE: Mind, Brain, and Education with Dr. Kristen Betts at Drexel, and realized that maybe the problem isn’t the outcome. Maybe it’s actually upstream, and we’re having problems with outcomes because we’re having problems with the original input. So I started looking at ways to identify how to strengthen the input, and I kind of had the moment of lovely clarity late at night working [LAUGHTER] when I realized that in English departments we tend to do everything in three stages in our classes. So we have the in-class discussion, and then we have what we call an informal assignment, which is like a short essay, maybe a response or something that we’re not really grading intensively, more kind of just making sure the students understand and are grappling with questions, and then of course we have formal assessments, which are the research paper and kind of thing. And I realized that the discussion boards that we were doing, and this is nobody’s fault, I think this has just kind of happened over time, and I know that this is a blanket statement, so it’s not everybody. But a lot of these assignments have started turning into, rather than discussions, it’s almost like a mini essay. So we’re jumping straight into the informal assignment, and we’ve never had that time to actually discuss and ensure that we have clarity amongst the students of: what is the subject at hand? Do I understand the terminology? Do I understand the broader scope of this? And so I realized that maybe the issue is actually an input, and there’s a very… and I’m really going to stress here,,, very basic way of looking at memory building, which is that we have sensory memory, then working memory, and then long-term memory. And sensory is kind of the input; working is what we hold onto for a few seconds, and then we have the long term. Well, the problem with the first step, the sensory memory, is that students in online classes weren’t necessarily getting that. They have to go and read things that are listed in the course shell. They have to go and do these things. We aren’t necessarily interacting with them to ensure that they understand the material before they’re doing these informal assessments. So yeah, I realized we just need to figure out how to get students talking to each other. And I had a faculty member, great guy, who introduced me to the GroupMe app, and I started using that in my classes just as an attempt to increase student participation. And I broke the students up into groups so that they’re actually in small groups, and class participation skyrocketed. Basically, what I do now is we don’t do the discussion boards the way we traditionally do in the LMS. I post the discussion prompts once a week into the GroupMe app, into each of the small groups, and then the students respond to the discussion there. Sometimes they do get off topic, but I relish that because I’m like, “Great. This is even more like what would happen in class. You’re having a natural conversation with each other,” so they’re able to build social bonds as well as interact with the material. And I’m in each of these groups, too, so I can see and offer guidance and insight is necessary, but the students are saying, “It’s less intimidating because it’s a smaller group. We get to know each other, and we’re building a sense of belonging.” And it just really enhances the student experience. And I’ll level with you, it also enhances the faculty experience because all of a sudden they start asking each other questions, and so the load on my inbox for my email goes down significantly as the semester goes along, but yeah, it was basically just to say one of the bedrocks of a humanities class is discussion. So how do we recreate discussion? And instead of trying to reinvent the wheel, I said “where are students talking to each other now?” So we use this particular application. Now you could use anything. I mean, WhatsApp has capabilities. You could even set up your own groups if you want to give out your own phone number. So there’s a lot of other ways you can do this. It was just the application I chose because I had just been introduced to it and it fit the need. But I think there’s a lot of other ways you can mimic this just to get students in small groups talking to each other and talking about a prompt.

John: Why did you select GroupMe over one of the other apps, or over using small group discussion boards in Brightspace, which is what you use there?

Greg: Great question. I settled on GroupMe in part because they allow signups to use the app through email. So students didn’t need to submit their personal information to sign up for the application, everything’s basically kept confidential because they only need to use their school email address, which everybody would see as visible in the LMS anyway. So a student doesn’t have to surrender any personal information. That was one of the reasons that I landed on that. But the other thing is, and this is where again any other similar application would work, is that they don’t have to log into the LMS. So the application I chose does also have a web-based platform, so students could use their computer. But most of them just want it in their pocket, and then they get notifications. “So-and-so responded to your message. You have three new responses,” or something like that, so they’re able to respond a little more naturally rather than having to sit down and say, “This is when I’m going to do my work. This is when I’m going to think about these things.” So you’re actually almost getting that repetition of concepts into students’ brains throughout the course of the day because they get a ding on their phone, check it, want to see what their friends are saying, and reply, so it’s like an ongoing conversation. The other nifty thing with this is texting doesn’t work the way normal interactions do. I think some people see texting as synchronous and others as asynchronous, so it kind of falls into this gray area where students are talking asynchronously, but it feels more synchronous than I have to go log into my LMS and respond. So it just became a really powerful way that the students can interact with each other and get that constant feedback. And there are two other things I’m going to add here. One is they all said they appreciated that they got the notifications. Some faculty said “I’m getting a lot of notifications,” and I said “you can turn them off.” But for the students, they appreciate that they just get the small group notifications, and that drove them to get in to see, “Well, what did they say?” Because we all have that inherent like, “Ooh, there’s a new message. What’s going on? I want to check it out.” So you’re driving engagement that way. Also, it’s separate from their regular texting, so they know it’s different, but at the same time, it’s familiar. The second thing I would add is the LMS my institution uses allows students to post in a discussion board, and I don’t love this function, but it says how many people have viewed the post and then how many replies there are now you might have 17 people view your post and get zero replies, and that is to me rough [LAUGHTER], right? You’re basically saying 17 people looked at this and nobody wanted to say anything in response. Really, guys? So I think that fights against student engagement. Whereas with this application, if it was something that was hard to respond to, or somebody was just making a valid point, they don’t need to go in and just say like “Great idea, nice work.”They could just send a thumbs up that went directly onto the message, the way you do on most texting apps, or a heart or something like that. So even if they weren’t getting responses written, they knew somebody saw this and liked it, rather than somebody saw this and didn’t want to or need to take the time to type a response. So I think it also helps drive engagement that way because it’s a little drop of dopamine every time a student gets in there and sees a thumbs up on their post. So it was also really helpful to drive engagement that way, and the number of students who use those emoji reactions to react to somebody’s text was fantastic. I mean, we had so much feedback, and they were so supportive of each other. And that’s another thing where you get those smiles and nods in class. How do we replicate that when we’re looking online? We need to rethink the way that we would do that, but not completely. And so, let people text each other and send emoticons and thumbs ups and things like that to say, “I really like this point or excellent idea,” and it worked really well.

Rebecca: Can you talk a little bit about some of the other privacy concerns and thinking about using an external tool? So, you talked about the importance of thinking about only disclosing an email address, but then we also need to think about what these organizations are doing with your data that you’re sharing or the things that you’re talking about.

Greg: So that’s where I will say another reason that I stuck with the application I used is that it is owned by a large trustworthy tech company that, if I recall correctly, used to be Skype and it’s owned by Microsoft. So there wasn’t a lot of concern with that. I also checked with my IT department to make sure that they approved and those kinds of things. But basically, what it all came down to was it was more secure, probably even than something like a WhatsApp because with a WhatsApp you’re giving your phone number, whereas here all you had to do was provide your school email address, and then I’m in each of the groups, so I’m there to ensure that, you know things can get off topic, but we’re not going to harass anybody or cause any problems. And fortunately, we’ve never had this instance, but if someone were to post something that were problematic, you could immediately remove them from the chat, which is really quick and easy. And something that I’ll add is I didn’t allow students to edit or delete posts. Part of the reason for that was I was worried that a student would post something distasteful or cruel, and I didn’t want them to then be able to delete it and say “I never said that” or edit it, so that was another way. And I told students that ahead of time. They see as well when they sign up. This is the way it’s set up. But yeah, there are ways that we can ensure that we have supervision over the class. But otherwise, it’s really no different than providing email addresses to each of the students and saying, “Email each other.” It’s just much more in line with the way students interact anyway, in that they’re just texting, so it comes naturally. [LAUGHTER]

John: Before we recorded this, you had mentioned that this project grew out of something you had done in your face-to-face classes earlier. Could you tell us about that initial experiment and how this grew out of that?

Greg: Yes, absolutely. So I can be introverted at times [LAUGHTER], and I am the student who would traditionally walk in, find the seat in the back corner, sit down, I raise my hand maybe once or twice a class to ask questions, but I was definitely the annoying student who would have time to think about what we discussed in class, and then start the next class with, “I just have a quick follow up.” And so I kind of felt like I needed time to digest material rather than just dive in. I teach at a community college where we’re teaching a lot of first-generation college students who it’s their first semester in college and they’re nervous. So a lot to balance there. So in my face-to-face classes, I realized that some students may be hesitant to raise their hand. They’re also very concerned, they’re 18 to 25, they’re concerned about image, and “I don’t want to ask this question. Is it stupid?” So what I started doing is what I call questions for the class, and this was probably 2012 I started doing this, and I still do it. But I just tell my students that over the course of the semester, through the LMS, there’s an area that’s an assignment, and they have to post 10 questions in there over the course of the semester, and if they don’t like interacting in class, that’s fine. Just post extra questions and questions for the class, and I’ll give you your participation points that way by considering that you’re still asking questions in this way. So it allowed students to actually have time to consider what they were going to say, and still participate. And those shy students are also still able to participate. Now, there’s also an added trick to this, which is that it is a dream for a faculty member. Because what I would do is, I don’t lecture in my classes, I mean, it’s an English 101, but I find that when I ask questions of my students, whenever possible, I have some prepared questions, and I post those into a PowerPoint just so students can see the question on the wall as we’re discussing it. But what I then do is also I take questions for the class right before class starts, paste them into that PowerPoint at the beginning. And the first thing I’ll do is I walk into class, talk for a couple of seconds, “How’s everyone doing? Great. Let’s see what the first question from your fellow students was today.” And I cluster them because I try to do paired reading. So I cluster them, but then I’m just saying to the class, like “These aren’t even my questions. This isn’t even what I’m asking of you. This is what you found as you were reading.” And what’s interesting is the students get jazzed, and it’s funny because especially the introverted students who you think are never going to fess up to “that’s my question,” they’ll be like, “That one’s mine,” and all of a sudden you’re building some more cohesion here, and the students are seeing, “Hey, we all have similar questions,” and I’ll even say we had three questions exactly like this, so you’re not alone in thinking that. Here’s the first one, here’s the second, here’s the third. So broadly, how do we want to deal with that? So I’ve always been interested in this idea of how can we leverage technology and not substitute it? And so what we’re doing here is saying I still want my students to ask questions in class, but let’s leverage technology and give them other options and opportunities for doing that. And the students are happy because they see their question on the screen and they’re excited by that. They all get to voice their opinion. The quieter students are able to participate the way they choose to, and every student feels like they’re represented then in the class because everybody at some point has a question that’s up on the screen, and also as a faculty member, easily the first half of class is done because I just copy and paste their questions, and then I pepper in the things that I need to based on the in-class discussion. So I’m still just running a class discussion, but they’re actually running the discussion, and I’m more moderating it, and that’s how we cover getting students involved, regardless of their comfort level, but also supporting them in building a comfort level. So I had already done this, and when it came to the asynchronous class, I was just thinking to myself, “How do I recreate these questions for the class in this setting?” And the best thing I could come up with was have them submit questions, and then I make that the discussion board, but then you have the same problem of… we whisper about this in the hallways, faculty and students… that everybody reads the first post and responds to that, and then the higher up in the queue, the more replies; the lower in the queue, the fewer, and they get kind of repetitive after a little while, [LAUGHTER] right? We all know. So I was just thinking, “I can’t keep up with constantly posting. Well, this got sent in this morning, and I know I had meetings all morning, so here it is this afternoon.” So instead, I thought, “Let’s figure out a way to put the burden on them to ask each other the questions, because they’re already doing it through the technology and getting my support with that.” And yeah, you know, it was anything to do to drive engagement that I could come up with. I mean, we have to remember they’re college students. They want to socialize, they want to make friends, they want to connect, and I will add, they want to connect with the faculty member, and they appreciate having the faculty member in the chat too, because then they can also just private message you if they need to and get direct connection to you that doesn’t feel as formal as an email. So this was all driven from the premise of, “Okay, this is how I did it in the face-to-face classroom. I need to replicate that questions for the class and the discussions. How do I bring that in?” And then I was introduced to the GroupMe application by Dr. Ibarrola and he used it just to keep in touch with us because I was in a small class of just six students, and he was like, “Let’s just use this. It’s an easy way for you to get a hold of me.” So we just used it to ask him questions in a statistics class. But all of a sudden, a light bulb went off over my head that was: “Wait a minute. [LAUGHTER] The students can interact through this, ask each other questions through this. I can still monitor and make sure that they’re safe, and nothing crazy is happening.” And yeah, it just developed from there, and it was a great study. We had a lot of fun with it.

Rebecca: As you’ve been talking about the transition from what you were doing in your face-to-face classes to trying to move towards a more synchronous type of conversation in an online class, I was thinking about opportunities that I’ve had in classes where I move towards using something like Slack or gchat in a project-based class, where you need the opportunity to have real-time exchanges, but also the more asynchronous dialog, as opposed to a discussion board. It doesn’t have a structure similar to a conversation at all [LAUGHTER]. Like no one talks in threads. [LAUGHTER]

Greg: No, and I love the idea of Slack too, because that can also prepare students for the workplace, and particularly if you’re having them do group projects, the idea of this is the way your projects are going to work in the future. I think that’s fantastic. But the idea here was it was low-level implementation for first- semester students, and like you said, when I read through discussion board prompts in other classes or past classes I’ve taught where there’s seven paragraphs with citations and references at the end, and I say, “You would never talk this way in class. This is not a conversation.” So I used to even get mad at my students and be like, “Stop writing paragraphs! Keep it brief.” But I think there’s almost this sense of well, that’s not the format of a discussion board. They’ve been inherently taught that discussion boards are multi-paragraph, what I would call an informal assignment. Whereas texting, they know how to text. They know that paragraphs are unacceptable. Like if you’re sending a six-paragraph text, [LAUGHTER] nobody’s reading it. So the format matches more closely with conversation, and that’s what I liked about it. Just as you said, and I just can’t agree more with that like nobody talks the way a discussion board is actually fashioned. So we need those discussions, but how do we rethink the way we’re doing those discussions and format it in such a way that it fits both the modality as well as will get student buy-in.

John: So when you started to use GroupMe, you also decided to use this as a research project for your dissertation research. Can you tell us a little bit about how you designed the experiment that you used in your study?

Greg: Oh yeah. So things are about to get complicated [LAUGHTER]. I gathered a lot more data than I probably needed, but it worked out in the long run. So the way it was designed, and I can tell you also, we had some issues along the way. So it was originally going to run in a 14- or 15-week semester at an external institution. Then we ran into some barriers with that, and we were going to run it at my own institution in a 15-week semester, and then it was too tight. So I said, “What about a 10-week semester?” And I already had research being done for others at the institution and other individuals with all of the classes that were 10-week classes. So I ended up doing seven-week classes and worked with the faculty members to explain if you have problems, you need to go to a coordinator or the dean. So we made sure it was ethically handled so that I wasn’t supervising these folks. And they were fully online classes taught by adjuncts, which I tend to oversee the full-time faculty more, and I have coordinators who oversee the adjuncts. So I made sure there were layers of protection that there was nothing getting in the way. So there was a little bit of a time crunch that we were now in a seven-week class. Also, I will say it was a spring second seven-week class [LAUGHTER], so we had a little bit of attrition as well [LAUGHTER], which is understandable. Yeah, so the study was designed in a manner in which I did a pre- and post-survey. So the pre-survey was a series of 10 questions, and then the post-survey was most, but not quite all, of the community of inquiry framework questions. And then the 10 pre-questions were also taken from the communities of inquiry theory, and we also had some open-ended questions for students. So the first step was the quantitative data, which was gathered through Likert scale questions in the pre- and post- surveys. Also, during the course of the seven weeks, I collected and coded all of the data from the GroupMe chats and coded all of the GroupMe chats using NVivo coding. Then [LAUGHTER], still not quite enough… the plan was to have one or two focus groups, but it was hard to get students into a focus group over the course of seven weeks. They already had a lot going on, so we made the decision to change from focus groups to individual interviews, and I interviewed four students and three faculty members. So it was the two faculty members who taught the classes, two intervention courses, and then one that was a control. And then those transcripts were coded through NVivo, and then everything was brought together, triangulated for results. So it was quite a complicated summer [LAUGHTER]. A lot of coding happened, but the results were fantastic and supported by faculty and students alike. I will never forget the first interview I did. I was like, “Okay, I want to make sure students have a sense of support and belonging, and that they like the GroupMe application because that’s what they’re stuck with.” And the first student I interviewed… I said, “So tell me how it’s going” And I kid you not, the student just said, “It’s just giving me a real sense of support and belonging.” I was like, ‘All right, we’re good, [LAUGHTER] wrap it up!” . But no, the only negative comment I actually received from a student was, it was a question about discussion boards, and the student said, “I really don’t like the discussion boards. However, I enjoyed the GroupMe. We could have done more of that.” And I just giggled to myself and thought, “You didn’t even realize you were doing discussion boards.[LAUGHTER] You were doing them the whole time.” So yeah, all in all, the results were really positive, and I should know this number off the top of my head, but I can get close, which was… I believe there was one question that was in the post survey: “I feel more connected to my classmates in regards to non-academic subjects or non-academic interactions.” And the control group fell from about 50% to zero, and the intervention groups went from 30% to 80% so one dropped by about 50% the other increased by about 50%. And so just building that sense of connectedness, and what I will say, I think maybe the most interesting outcome of the study is what I call the social-emotional-belonging fabric, and basically, I think of it in this term of if you know like physics and astronomy, there’s this idea of the space-time fabric, and that everything sits in this space-time fabric. And to me, that’s what this social-emotional belonging is: that you need to build that social-emotional belonging, and then the students will be more willing to interact over the course of the academic materials. But the academics can also then reinforce the social and emotional belonging if they’re connecting when they’re doing the academic work, as they do in those small groups. So to me, it was that for a synchronous online class to really be effective, we need that baseline fabric. We need the students to be interacting with each other, to be building bonds, and to be comfortable with each other, and then we have the fabric upon which we can build the other structures. But to me, that was the most interesting thing: that every student and every faculty member just talked about how the students were more connected with each other, and that led to stronger connections with the material. So I think that we maybe need to think about “How do we reconceptualize asynchronous online classes so that the goal is to establish that fabric and then put the structure of the course on that fabric?” And that to me is where we need to go, maybe in the future, as we reconsider the possible ways of structuring asynchronous online classes.

John: A couple of clarification questions. One is, you mentioned a control group. Am I correct in assuming that the control group was a class that used traditional discussion boards instead of using GroupMe?

Greg: Correct. Yes.

John: And another is: not all of our listeners will be familiar with qualitative research or with NVivo.

Greg: [LAUGHTER]

John: Could you describe what NVivo is, just to fill people in?

Greg: Yes. So NVivo is a process by which you can do coding. I’m using it in this sense to describe a coding system. So basically, what you can do is you can code material in many different ways. There are whole handbooks on how to code. There are different styles, systems of establishing what you’re looking for. And coding is often done in two cycles. So you go through it one way, and then when you’re all done, you say, “Oh, good heavens! I have to do all that again.” And then you do it all again a second time with a different coding system. So I can tell you what I did was for the GroupMe transcripts as well as the open-ended responses and the pre- and post-surveys. I did what’s called a priori coding. So that’s where I took existing terminology and vocabulary, and I used a lot of terms that came from social and emotional belonging and the community of inquiry framework. And I looked for keywords or themes that related to those and anytime you come across one of them, you kind of highlight it. So with my first round of coding in the pre- open-ended responses, the post- open-ended responses, and the transcripts, I did that a priori coding. Then I followed up with what is called descriptive coding for the second cycle. This is where you’re describing what the students are doing. So I might have keywords that are things like supporting each other, student-focused support, or peer-to-peer support, something like that. And then anywhere you’re seeing that the students are doing that peer-to-peer support, you highlight it, and then you can compare, “How often am I seeing this peer-to-peer support populate in the transcript for the intervention groups versus how often do I see it populate in the transcripts for the control group?” And now I did one other thing which I thought was kind of a little nifty. I finished with descriptive coding as the second cycle for all of that material, but then for the interviews, I used those same descriptive codes as the first cycle of the interview transcripts so there was kind of an alignment there. And then for the second cycle, I did what’s called values coding, where you look at what are the things that they’re saying they find valuable as a value or an emotion or a belief, and you try to focus on those kinds of things. And that, to me, was good for the interviews because it got to the heart of these are the things that you’re talking about, so they’re important, whether they’re positive or negative. If these are the things you’re talking about, these are your core values, and these are the things you valued in the course. So that’s why I used that as the second round of coding after I made sure that I had some alignment because I had so much different qualitative material that I just needed a way [LAUGHTER] to make sure that it was all aligned, or I was going to go crazy. So it’s a process, and then basically what you can do is look at, and then this is what we call triangulation: is you look at the quantitative results, and so I can say, “Okay, quantitatively, according to the Likert scale questions, students believed that working in small groups was a positive,” and then you go over to your qualitative and the codes, and you try to break it down into bigger themes. And of those bigger themes, you say, “Well, this theme relates to this qualitative code or this qualitative outcome and so here, the qualitative and the quantitative match.” So I’m getting qualitative results that say that the students like the small groups in the interviews and in the chat transcripts we also got that. So if those results align qualitatively and quantitatively, that’s what we call triangulation because they’re supporting each other. So it’s basically a way of gathering qualitative information, kind of making it quantitative because you’re then able to count the number of each code or each theme, but then you look at the two and compare them and say, “Yes, this actually supports what we were saying in the quantitative data. And so, for that reason, we believe there’s a strong level of support to this.” So it’s a mixed methods study, but the heart of this study was really conversation, student interaction, “do you feel supported by each other?” And as much as we can gather information on that quantitatively, I felt quite strongly that we also needed the qualitative aspects and the individual student and faculty feedback to see that that was actually supported, and it was.

Rebecca: At the top, you talked a little bit about what your goals were and what you were trying to achieve. You talk about belongingness and connection, but like, what kinds of words are they using to describe why they liked the platform or why they liked this kind of interaction?

Greg: So there were a lot of different responses, and this is why I landed on that theory of a social-emotional-background fabric is because the levels were so broad, but also broadly supported. So I can tell you one response that I got from students was, “Well, it was nice to know that I needed to privately message my professor, I could just pull out my phone and do it.” And I said, “Well, did you?” “No, but it was nice to know that I could.” [LAUGHTER] Well, to me, that’s an interesting form of support. And I said to them, “Well, did you email at any point?” And they said, “Nah, email is too formal.” But I said “You didn’t even use it, but it felt supportive?” And they said, “Yeah, they’re right there. They’re on my phone.” So it’s even interesting that you didn’t necessarily need to utilize every opportunity, but just them knowing that they could went a long way. Then there was also students who said I get anxiety when there’s 17 or 20 posts and threads and I have to read them and decide who to respond to and they’re honest and like “I don’t read them all I just find one with only one response or none and try and make them feel good.” So students felt supported because there was reduced anxiety and they got to know the people in their group, so it wasn’t a “Who are these people?” After seven weeks, they knew who the people were. So there was that support. There was also, as I mentioned earlier, the support of student to student, where I even had responses where it’s two a.m. and a student sends a text out through the application saying, “I can’t find such-and-such assignment.” And another student who was up at that hour responded, and they can use the at sign too. So they said “At so-and-so: it’s over here. It’s titled this,” and then the student responded “At so-and-so: Thank you so much. I just found it. I really appreciate that.” And then the other student responded, “I got you. I’m up at this hour too. If you need anything.” Stuff like that. So it was really interesting that they also then support each other, and they know that we all have the same questions and the same thing. So that’s why it kind of landed on this idea of a fabric because I’m not sure there’s any one thing. I think it’s just a broad, can I access the faculty member if I need to? Can I talk to other students if I need to? Am I alone out here in a class where we never meet and I’ll never see anyone’s face? Is anyone on my side? And it’s like, “yeah, the people over here in your little group, they’re on your side.” So as to like a specific, “What is it?” I don’t know [LAUGHTER]. I think that area is ripe for further research, but what I have kind of likened it to is if you get good honey, is it the bees, the flowers, the hive? Who knows? I got good honey [LAUGHTER]. I don’t know if it was coming from just the small groups or just the use of the application. Or just the fact that they could DM each other and me if they needed to, and it’s incredibly hard to parse that out because how do you know unless you ask each student individually: “What was the one thing that you found most supportive?” Which we did in interviews, but even when we did that, students can’t put their finger on it. There’s this, “Well, you know, I like this, but I also really like this, and I can do this.” It was everything from: “I like that it dings because then I know to jump in” to “I can do this while I’m in line at the grocery store with my kids and still get my discussion board points” to “I didn’t have to go log in through the log into the institution, then the login to the LMS, then the click on the thread.” It cuts the time, so they like that. So further research is definitely needed [LAUGHTER]. But there’s something…

Rebecca: But they like it? [LAUGHTER]

Greg: Yes, they like it. There’s something to it, and that to me was the big success here was that it worked. It’s at least a proof of concept for now. I think a lot could be done with it, and I also think you could drill down into different things in different places. So one of the things I wanted to try and figure out was how well are students understanding actual concepts and material. But it’s really hard to do that because how do you know what they knew coming in? So I said to an A and P, anatomy and physiology professor, you know, “Maybe we could use an A and P class and see how well students learn the vocabulary in control versus intervention group because that way you’d be able to say are they actually learning specific terms and understanding specific individual content.” That’s really tough to do in a writing class because we don’t have a ton of terminology and it’s very conceptual, so it’s hard to be like, “Did you understand formatting and thesis statements better because we were chatting?” It’s just very, very difficult to gauge something that specific in an English class, especially English 101. But I think there’s other opportunity in the future to do studies in different departments or classes where you could drill down into some of those questions a little bit more in depth, but again, this was proof of concept and to get the dissertation done. But it was a really fun project.

John: Rebecca and I keep hoping to have a podcast where the concept of AI doesn’t come up, but it already did sneak in a little bit because NVivo does use AI in analyzing the transcripts, which can save a tremendous amount of time. But one of the things I was thinking about also is, when I last taught an online class, it was about a year and a half ago, I think, now. One of the things that was happening is I was getting discussion posts very much like you described, that looked very much like most of them were AI- generated, even including sources and other things. And a lot of faculty are reporting that discussion boards seem to be mostly done by AI in many classes. And I’m wondering if perhaps the more informal nature of this might reduce the incentive to do that. Students are not very likely to use AI when texting each other, but when they’re sitting at a computer responding to something that feels higher stakes, it seems to be creeping into more and more of the work that we’re seeing. Maybe this might be one way of getting more productive discussion boards by avoiding AI intervention?

Greg: Oh yeah, and I think to add to that, the kind of response that you do in a text… it’s almost faster just to reply than it is to go “ChatGPT give me a one-sentence response to this,” and fire it off. So I think that it drives engagement that way, but this is also why I said I think it could even be implemented in face-to-face classes, is that if you know the students are having the discussion in class and then are following up with each other through small groups and text messages this way, it’s also incentivizing to have that natural regular communication and don’t rely on technology to give you the answer. And so we have students in these classes. We said, “All you need to do is give us an idea for what your next essay is going to be about.” So, then we’re throwing out, “Well, I’m kind of between this and this, and I’m not really sure.” But you can tell, like that’s not coming from AI. And then you see a thesis statement, and they’re all responding to each other’s thesis statements: “Yeah, I think you can say this or say that.” And I hate to be so potentially dreary, but it means even if they are using AI to get that thesis statement, they’re still interacting with students and getting feedback and making adjustments. So they’re still thinking about it, which is better than “I’m just going to generate it through AI and post it to the discussion board and leave it there.” So forced interaction of some sort, I guess. But yeah, definitely, it is a very strong potential to be… I was never quite sure how to phrase this, and I think the best way to say is: it helps avoid reliance on AI. I don’t think we’re going to be able to completely get it out of the classroom ever, but this is something where there’s less reliance, and they are building confidence as they’re talking to each other about the course material in the chat anyway. So they’re interacting with the material no matter what.

Rebecca: It does seem like the format because it’s informal, it’s low stakes, it probably feels for students like it doesn’t have to be performative. We’re often in settings where we feel like we need to be performing, and so we’re concerned about how we’re constructing a sentence. But the nature of texting is so informal that there isn’t like a performance attached to it, and that might just take away a lot of the stress and it feels more intimate and private and what have you.

Greg: And I’m going to get myself in trouble here. But I will also say there’s only one thing that was maybe a little performative on my end when I do this because I’ve done this in my own classes a few times in preparation for the study, and I’m doing it now in a class that I’m teaching. There’s one thing that’s maybe a little performative on my part, and it’s because it’s very difficult to not correct my text messages. [LAUGHTER] But when I make a typo, I don’t fix it, and I have to say, “Greg, stop it, help yourself. It’s fine. Just go ahead and send.” But it then encourages the students to be like, “Oh, well, Professor Campbell had a typo. It’s fine if I have a typo,” and I just say to them like, “This is not being graded for grammar or usage or anything like that.” Nor would an in-class discussion be. I’m not sitting up there saying, you know, “You said who instead of whom, dock five points.” We would never do that in an in-class discussion, so don’t carry that into the virtual discussion. So that’s the only thing that can maybe be a little performative is I pull myself back and say, “Keep it natural. If you made an error, just leave the error in there. Let them see that it really doesn’t matter. You make mistakes too, and none of this is graded for that.” It’s another way of just trying to be a little more supportive and natural with it, but yeah, sometimes I’m like, “Oh, I really want to go back and change that.” [LAUGHTER]

Rebecca: But the rules are no editing.

Greg: No editing. Yeah, that is the rule. [LAUGHTER] And it is perfectly fair. I’ll hold myself to the same standard as them, and I had no problem on that.

John: As long as they don’t incorrectly use the subjunctive mood. [LAUGHTER] But we always end with the question: What’s next?

Greg: Excellent question. So I think what’s next for me is I gathered so much, I mean, as you heard, like I had mountains and mountains of data to sift through. So I think I want to continue looking at some other potential outcomes, and then as I’ve mentioned, future attempts at how to incorporate this into classes. So I can tell you a few things that are kind of in the works. So I’ve got this going with a class of mine right now, but it’s English 205: World Literature I. So the students are already at least a semester into college, and it’s easier to get them into it, and they kind of control the chat much more themselves, so I want to continue doing what I’m doing with my own work. But I really want to try this with three different things. One is another department, even math, and I’m saying that because I’ve weighed in here on the humanities, but this would be useful in STEM classes, and if a student can just reach out to a math instructor, and I say math because that’s the other gateway class, obviously at the institution. So I’d like to pair with someone over there and maybe see what we could do there. Secondly, I think it’s really important to see how this functions with a face-to-face class. Does this support the students or not? And at my institution, we actually created the national standard model for accelerated English, The Accelerated Learning Program, where we have a class of 10 students who are developmental education students, 10 who are regular college students, all together as a class of 20 in English 101. And after that class ends, the 10 college ready students leave, the other 10 students go and get some individual coaching with the faculty member and maybe do some further assistance in helping the students. And I talked to a faculty member; she’s actually the coordinator of the program, and she said she wanted to give it a shot. So we’re going to try this. And she said, “Well, I just think I’ll give it to the 10 developmental education students.” And I said, “I think as soon as word gets out, that these students can text you and are in a group texting each other, you’re gonna have trouble with the other 10.” So she agreed, and so we actually have, it’s a hybrid class, so the students will meet for the first three weeks in person. They’ll get to know each other a little bit there. Then we’ll have four groups of five. So two groups of five for the dev-ed students, two groups of five for the regular students, and we’re going to see if this also helps support students who are considered more of our at-risk population. So will they feel a stronger sense of belonging and connectedness to each other, the faculty member, and the institution, if we implement this into that course? And so that class starts in a week, I think. So, I’ll have results on that at some point. But I think there’s a lot of further research that can be done on this kind of stuff. And then my other thing is just to continue looking at how do we improve engagement, particularly student engagement in asynchronous online classes? Because I think we’re going to continue to see a lot of growth in those. I mean, that modality is the fastest-growing modality we have, and we want to make sure that students are actually learning in my English department. [LAUGHTER] That’s pretty important to me. So, continuing to look at how we can support students in student engagement through new and different means that are maybe a little creative, but also not necessarily an earth-shattering idea. What are other little things like this that we can continue to do to support students and support student engagement?

John: Well, thank you. This is a great project, and we really appreciate you sharing this with us and our listeners.

Greg: Thank you so much for having me. This was a pleasure.

Rebecca: And we definitely look forward to hearing what happens next in some of these other studies that you’re doing.

Greg: I will follow up with you guys as soon as I have any feedback, maybe at some point in January or February I’ll have results from the study we’re going to do for the dev-ed.

Rebecca: Great.

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on Apple Podcasts or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

John: Editing Assistance provided by Madison Lee.

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465. Scaling a Multicampus AI Initiative

Keeping up with the rapidly expanding capabilities of generative AI platforms is challenging, especially at campuses with heavy teaching loads and limited resources. In this episode, Racheal Fest joins us to discuss a multicampus AI professional development project that addresses some of these challenges.

Racheal is a pedagogy specialist at the Faculty Center for Teaching, Learning, and Scholarship at the State University of New York at Oneonta. She also teaches writing courses in the English Department there. Racheal was a principal investigator on two SUNY multi-campus grants focused on faculty development related to AI.

Show Notes

Transcript

John: Keeping up with the rapidly expanding capabilities of generative AI platforms is challenging, especially at campuses with heavy teaching loads and limited resources. In this episode, we examine a multicampus AI professional development project that addresses some of these challenges.

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John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

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John: Our guest today is Racheal Fest. Racheal is a pedagogy specialist at the Faculty Center for Teaching, Learning, and Scholarship at the State University of New York at Oneonta. She also teaches writing courses in the English Department there. Racheal was a principal investigator on two SUNY multi-campus grants focused on faculty development related to AI. Welcome back, Racheal.

Racheal: Thanks for having me.

Rebecca: Today’s teas are… Racheal, are you having tea with us today?

Racheal: Yes, I am. I love tea, and today I am just drinking my standard, which is PG Tips English Breakfast. I’m on my second cup.

Rebecca: That seems right for the day, for sure.

John: A very popular tea in England, and we often have that in the office, it’s a really good tea. My tea is spring cherry green tea.

Rebecca: Oh, nice, John! Bringing back your favorites. I have an Irish breakfast this morning, so definitely breakfasting it up with Racheal for sure. Some extra caffeine.

John: On an earlier podcast, we discussed that first multi-campus AI initiative for which you were the principal investigator. Today, we’d like to focus on the second multi-campus AI professional development. But it would probably be helpful for those who don’t remember or did not listen to the first podcast to set the stage for it a little bit because the second grant grew out of the first to some extent. Can you give us a brief overview of that initial project?

Racheal: In the 2024-2025 academic year, we worked with a team of six campuses, which included Oswego, Oneonta, where I’m located, and then we had colleagues from SUNY Alfred, Morrisville, Orange, and Schenectady joining us for Teaching with AI: A Cross-Campus Community of Practice. And in that project, we really focused on developing a set of common materials together related to critical AI literacy, and participants designed assignments through that project to help students evaluate AI outputs from a critical perspective appropriate to the range of disciplines that faculty were joining us from, and faculty earned a modest stipend for doing so. They met on campus with educational developers and faculty leaders to go through our intro to AI literacy programming, and the cross-campus element came in through small virtual groups that connected them across the six campuses.

Rebecca: Can you remind us how many faculty participated in that initial group?

Racheal: So we had six campuses, and we initially secured funding for 10 faculty per campus. We also were able to gain some additional funding from Oswego and from Oneonta, and so we had stipends for over 60 faculty. I think we ended up concluding with 66. We had some dropout for personal reasons, and some campuses had smaller cohorts to begin with, just depending on resources and availability. But yeah, we finished out with about 66.

Rebecca: Great. Can you talk a little bit about how this new project relates to that older project?

Racheal: When we scaled up the second round of IITG funding and we proposed the project to SUNY, we had more campuses involved, we had had some campuses reach out to us because we had publicized and shared the communities of practice model. And one of the aims of working together across campuses is to really pool resources and think about efficiency within the professional development that we’re offering. I think we’re lucky in SUNY that we have a lot of professional development opportunities, both through our individual campuses and through the Center for Professional Development that supports faculty across the system, and one of the both challenges and opportunities that comes with that is how we can come together to use those resources to develop support programming in a way that makes sense. And so both of these projects aimed to do some of the support programming for faculty. Basically, we wanted to plan together. We said “We’re all on our individual campuses. We’re all trying to support faculty in responding to AI.” The way faculty are engaging with the emergence of AI is very different, and for me, a real passion point for both of these grant projects, I wanted to get faculty remuneration for doing this work. AI has been a huge disruption to higher ed since ChatGPT emerged for free in November 2022, and we’ve seen all different responses, all different means of engagement, all different levels of information that faculty are coming to this problem with. And so, both the smaller grant and the larger grant aim to say, “How can we come together across the system and provide faculty with the support they need while also giving them funding?” So we, again, were giving faculty stipends to do some course redesign work. We moved from six campuses to nine, and we had funding initially for 90 faculty. We did end somewhere in the 80s. Again, we always have some attrition from folks who just have things come up, or they realize the time commitment doesn’t work for them. But we were able to offer stipends again to about 90 faculty. And one of the primary differences in this grant year, initially we had all worked together on one theme and one set of materials, that was basically designing assignments for critical AI literacy. The new project, we had educational developers from multiple schools. We had a leadership team of over 10, I think, and we decided that the best way to use our collective efforts and resources would be to offer multiple themed virtual communities of practice, and so we offered five of those.

John: And so, in that first year, people were just getting used to AI because it was only two years into the process, and it was new to everybody, but one of the reasons I think why we split up into more topics is faculty had been working with AI to some extent. Some people were coming into this new, and one of the groups that was run was very much like the first-year group, but the others were mostly for people who wanted to explore things a little deeper. What were those five groups?

Racheal: Yeah, I think that’s a great way of describing it, John. And I don’t know if we’ve said out loud yet that John was the co-lead of one of our groups. I had led the group that focused again on designing assignments for AI literacy. That was great because I was able to use the materials that we had developed again and bring them to more people. Again, that was focused on an assignment redesign. The other four groups, starting with the one John led with David Wolf, a colleague at Schenectady, focused on building chatbots and specifically in the context of study tools. I think it was. John, do you want to say a little bit more about what you did?

John: We did ask people to develop two chatbots, one of which would be a Socratic tutor that would assist students in understanding, but would not directly answer questions. And we let the other depending on what their role was, many of them did create things that were useful in teaching, but some of them were working in other areas. Some were instructional designers, some were faculty support, and so they wanted to do something a little bit different. One of the more interesting things, was someone developed an interactive simulation of a patient role, where people would interact with a chatbot that was actually stored in, I think, a dummy type of a thing, where basically the student would ask questions of the dummy and it would respond as a patient from a random selection of diseases and so forth, and report symptoms with some level of accuracy. And it was set up with a microphone and a speaker there, so it was as if they were interacting with the real patient. So that used verbal interactions. Others were set up for very specific assignments, such as analysis of a particular text or interacting with a text more deeply. There was a pretty wide variety in terms of what people did with the other chatbots.

Racheal: That’s great, John. Yeah, I was always really excited to hear about the work that you and David were doing, and I’ll share a little bit more of the other three groups that ran as communities of practice virtually. But I’ll just emphasize now that build a chatbot group that focused on some of these Socratic tools that are available. We wanted to make sure that we were offering new and deeper engagement with emerging tools. That was one of the things that faculty asked for. So, as we came up with these five different community themes, we wanted to both serve beginners, people who were still coming on board and wanting to learn about what exactly AI is. We had multiple faculty who hadn’t even looked at ChatGPT or Copilot or Gemini or whatever available tool they might have looked at, but then we also had, as John already said, many faculty who were ready to take the next step and to get some support in exploring in conversation with community members from across the system. So, I think John, your group did a wonderful job there. We had AI and accessibility, which was a group run by Luis Colon at Stony Brook, and initially with John’s colleague, Stephanie Pritchard, who ended up moving away from the university. That group focused on AI’s applications for accessibility needs and projects, and that was one of the few groups that did not create student-facing materials. Most of our groups were focused on pedagogy and instruction. Luis’s group had instruction in mind, but they were examining AI accessibility tools with an imagined audience of colleagues, other faculty. So, if they learned about a tool that could be useful to them for a classroom application, be it captioning or something else, they created deliverables that would share the information and what they had learned related to AI and accessibility. And then the final two groups that ran, we had AI and writing across the disciplines, which Matt Newcomb from New Paltz and Laura Pierie from SUNY Morrisville co-led, and finally we had redesigning assessment in the age of AI, which was led by Alexis Clifton, Deepa Deshpande and Jenny Zhang, and they focused, as the title suggests, on creating new exams, new assignments that were responsive in some ways to AI. So some faculty in that group were focused on AI-proofing assignments; others focused on integrating AI to update their assignments, so there were multiple approaches in the group, and I think that reflects all of the groups and in a common ethos that we developed together at the beginning. Not only did we want these groups to work for faculty who were bringing a range of levels of experience with AI, but AI is a very ideological topic. It depends on your disciplinary formation. It depends on your view of these tools and their emergence. And we wanted people across the spectrum of attitude toward AI to feel welcome and to be in conversation with each other as well.

Rebecca: Running communities of practice across institutions can be both exciting and challenging at the same time. Can you talk a little bit about some of the logistics of how you were able to make those communities of practice work and talk across campuses, and maybe some of the benefits and challenges that you faced in doing that?

Racheal: Yeah, there were definitely both challenges and rewards to a big project like this. I will say that I think approaching with an aggressive logistical plan [LAUGHTER] when you know that you’re going to be working both with a large leadership team that’s working online at multiple institutions is a really strong way to start. And then also we had about 15 to 20 faculty members in each of the five groups. So thinking about how to manage these schedules to make those conversations happen within each group, these were all concerns and considerations that we definitely foregrounded going into the planning. And I think it really did help that we had had the previous year’s experience. Being able to scale up and build on something we’d already done and succeeded at felt really comfortable this year. At the same time, I would say that the structure of the project really changed and the way we were working really changed. In the first year, we felt like a group of collaborators. We were educational developers and faculty from six campuses who were working primarily with campus folks in person. So we would come together. We would create the rubric for our deliverables. We would create the presentation that we were going to give to faculty each month to help them work toward those deliverables, and we had a lot of time to share, troubleshoot, bring our ideas together. The second year as the project lead, it was more of a logistical position. I was really more there to just keep us on track, keep things moving, and that was exciting too, because it meant that our leadership team members could each develop content the way they saw fit for their group and the way they saw fit for the theme that they had developed based on their expertise and interests. So there was more freedom there, and I think that was really positive in terms of drawing upon the expertise at different institutions to serve faculty on different campuses.

John: One of the nice features of it, from my perspective, is that if we tried to do a year-long development project on a specific topic, it would have been unlikely to have 10 to 20 people who would have persisted for a year. But when you were dealing with nine different campuses, there were people who were interested in spending a year on developing those specific tools and skills, and so that was a really nice process. The fact that we had multi-campus participation made it really valuable in a way that it would be really hard to do in a small campus or on a campus where you just don’t have the same level of focused interest. By providing a number of choices, faculty members from each campus had five different things to choose from in terms of where they wanted to focus. But it did shift much of the work from you to us, so that in the first thing, you did much of the development of the slides, which we all greatly appreciated. But there was collaboration, as you noted from the very beginning, beginning with a meeting in Oneonta before the start of the 2024 academic year. So, what were some of the other benefits or challenges that you observed from your side or from interactions with the groups?

Racheal: So, I think that, John, as you’re emphasizing, I love that we were able to offer more choice for engagement to our faculty. I think that was so vital. And the other thing that I would add to that, just being able to engage a group of faculty who were all coming not only from different disciplines but from different campuses and institutions. That was some of the feedback on our survey that faculty mentioned really enjoying. Oftentimes, we can get in our silos, we always talk about this. We’re in our own departments. We’re in our own disciplines. Here, I think faculty were exposed to the energy and excitement and fury and engagements and questions that people were bringing from so many different institutions across the state, and that was really cited as a strength, was just getting to have these conversations. So yes, getting to have these conversations with a group virtually from different locations, and also faculty often cited valuing just the opportunity to have these conversations and to do a deeper dive into materials that they could search out on their own, but they’re so busy, right? It’s like now they have the dedicated time to say, “Okay, I’m going to think about AI policies. You’ve given me a number of them to look at. I’m hearing what my colleagues are saying about the choices they’ve made, and we’re talking about what has worked and what hasn’t, and now I have this dedicated time to make those changes.” So that was another strength, I think. In terms of the challenges, and I think we could definitely talk about the Brightspace area and that logistical piece of how we ran this through the DLE, the digital learning environment, but I will just mention first, maybe before saying more about that, I do think that scheduling and logistics is such an important and also challenging part of a project of this kind. We tried to get ahead of that by scheduling everything in advance. So if we’re having monthly meetings with our communities of practice, we tried to set those schedules in the fall, or I think we had to circle back in the spring, of course, because teaching schedules change. But we scheduled out the entire semester at the beginning of each semester, and each of the five groups had to offer two meeting times in order to make sure that everybody could come to our meetings, and we did set high expectations too. I think that was important to us. We used backward planning, which we know from teaching and learning best practices. And so we tried to be really clear about the expectations up front, about attendance expectations and about deliverables expectations, because I think with our colleagues as well as with our students, we know that having those expectations set and those structures in place are what really allows you to thrive in common work together. So I think those things were really important, but they did mean that at the leadership team meetings, we were like, “Okay, I’ve almost scheduled my meetings,” so that was something we talked about.

Rebecca: One of the things that I think people would probably want to know is how did you share information across institutions? You talked about meetings, so that’s a synchronous opportunity. What about maybe some asynchronous ways that you were sharing information across institutions?

Racheal: We relied on Brightspace. Over the past few years SUNY signed on with Brightspace. We now have a shared multi-tenant structure that is used across campuses. There are a few campuses that aren’t included in that multi-tenant environment, and SUNY Stony Brook, although it does use Brightspace, is one of them. I mention that only because we’ll talk about both what Brightspace allowed us to do and some of the roadblocks that we ran into. One of which was that SUNY Stony Brook had to log into two different Brightspace areas, and they expressed that that was sometimes challenging for them. But I think that Brightspace was a good choice for us. And like with any project, each year you learn about things that went well and about things that you hope to do better on next time. And with Brightspace, our plan was to have a shared online location where all five of the virtual communities could go, both to access the materials we were providing in our communities, and also to engage virtually in discussion and to upload their final deliverables or assignments. So it was great to have Brightspace for that purpose, and it really did allow us to create some shared documents. Our surveys lived there. We provided lists of AI-related resources that multiple groups could use and did use, and we also wanted to make the five communities visible, so that if one person, say, was in the accessibility community, but they wanted to see what the Build a Bot community was doing, they could enter that Brightspace module. It was public to everyone in our area, and they could look around and check on what their colleagues were up to. To talk a little bit then about the challenges, there were two areas of confusion for us. Some faculty had trouble identifying the materials specific to their module, and they would sometimes go into the other modules and answer questions there, or say “where was that resource that you mentioned?” That’s one area that we would want to think about and address. And additionally, the submission tools that we used that first year there had just been one assignment dropbox everyone had uploaded. The second year with the five different groups, everyone was uploading student-facing materials, their deliverables to several different dropboxes, and then we were engaging in a peer review process with our leadership team, where we were just making sure that those deliverables hit the spot on the rubrics that we had been using throughout the professional development programming. And so there was some submission drama [LAUGHTER], but you know because we were all working together to review, give feedback to our faculty, check on our faculty, both within our groups and at our home institutions, we were absolutely able to sort things out and get people feedback where it needed to go. But I think in the future we would consider maybe using the groups feature in Brightspace so that each group would only see the assessments and materials specific to that group. And we also talked about how we’d therefore identify which resources needed to be available for everyone, rather than just saying like, “Okay, here’s everything you can explore it if you want.” Maybe just identifying, “Oh, here are some of the things I’m putting up, the bibliography or the links.” I think these should go in the shared area so that we could direct people through Brightspace in a way that was maybe more efficient for them.

John: The basic issue was that some people logged in, saw five modules, and assumed that they had to complete all five of them, and that led to some confusion. Now, I know in our group we did show people where they should put things and where everything was, but, like our students, sometimes people don’t always remember all those things because they’re doing lots of other things at the same time, and we did have some issues where submissions were going in the wrong location. But the flip side of that is it did make all the resources available to everyone, so in principle, each person could lurk and observe what was happening in all five of the groups. So there’s some tough decisions there. To what extent you want to limit the visibility to make it easier for people to focus on what they’re supposed to be focusing on versus giving them the option of browsing more broadly and groups may be a way of dealing with that with assignments, but I kind of like the way it was set up as different modules once people got that figured out. And I think after the first month or so, they pretty much knew where to go until the final submissions, and that’s where things broke down.

Rebecca: To me, it sounds like an added benefit here of faculty having the opportunity to participate as a student in the environments that they use for teaching.

Racheal: I think that’s a great point, and it makes me think too about the virtual aspect of these synchronous meetings. In our initial grant year, we had mostly run meetings of 10 faculty on our own campuses, and those were in person. We also had an element of connecting with cross-campus folks in a small group of three or four, and that was the element of the project that didn’t get as much positive feedback at the end. People felt like a lot of the focus was on the in-person groups, and it certainly was. So when we were designing the second year, and just thinking about the needs that we wanted to meet for our faculty, we decided that it made sense to move to that virtual model in order to make the choices available. And so, I think that we’ve had the added benefit, again, of really foregrounding that cross-campus communication in the positive ways we already touched on. But I do think you lose something with virtual sometimes, or it’s different than it can be in the classroom. So just because you’ve shown somebody something and demoed it during a virtual meeting does not mean that person wasn’t checking their email [LAUGHTER] or dealing with other work tasks at that time. I think we really all enjoyed the energy during the in-person meetings that our colleagues on our campuses brought. I think the virtual meetings also were very strong, and I felt like we built community within my group as well. But I do think with any virtual meeting, there’s just that built-in element of distraction and multitasking that we all are familiar with from the demands on our time.

John: One of the similarities between the two things is that there was a keynote speaker for each of those to help frame the work. Can you talk a little bit about the keynote speakers and what they focused on to help set the tone of the project?

Racheal: The first year we invited Anna Mills, who is a longtime writing instructor who works for an institution in California. Anna Mills often focuses on peer feedback through AI, and one of her primary goals and the reason that we asked her to join us as the lead speaker for our first project is that she approaches AI from a critical perspective, and she’s always trying to foreground learning objectives. This was something that ran throughout all of our planning. Many of us are instructors or professors, as well as working in educational development from a variety of different angles, and we know from being in the classroom, that it is all about learning objectives. That is where you start, and the decisions you’re making about AI are about how you either preserve or update those, now that students are often engaging with these tools. So Anna has a great set of critical approaches to that. And she also is really on top of changes in tools. That’s another request we often get from faculty. And John, you were just telling me about the great work you do on your campus to just demo some of the tools that students might be using as they change every semester, as agentic AI use increases. I don’t know if you want to say anything about that?

John: At the start of each semester, we do a workshop here talking about what things have changed since the start of the previous semester because a lot of people tried AI four years ago and kind of figured it wasn’t much of an issue because it did such a poor job in terms of hallucinations and pretty predictable writing patterns. But, the people who still believe that need to try it more recently to see what’s changed, and certainly agentic AI and browser plugins that will answer student questions automatically from a Chrome browser are things that faculty should be aware of, just because it is affecting work that many students are doing.

Racheal: Yes, and that’s one thing I admire about what you’re doing, and I admire it in Anna’s outreach as well. She has a big platform, and we were lucky to have her come and join us for that initial talk. In our second year, we hosted two talks through our grant funding. We hosted Marc Watkins, who is a co-author of the Norton Guide to AI-Aware Teaching, which is coming out this fall. It might have already launched. I know their ebook launched over the summer, and their hard copies will be out soon. He also did great work focusing on some of the updates. We heard from faculty that they had learned a lot from his presentation. He runs an AI institute for faculty at his home institution in Mississippi. So again, our goal with these speakers was to set a shared language and a shared critical perspective going into the work of the different groups, so we got a lot of positive feedback on Marc’s talk, and then we also did host Mel Hogan through funding associated with my group designing assignments for AI literacy, and Hogan’s talk focused on the critiques of AI that are often coming out of a humanities and social sciences perspective, and it was important to me to fund that talk because I simultaneously have been advocating for support for faculty who are having to adapt to AI, and I often hear from our faculty who are sometimes in disciplines that are more engaged with the political conversations, that they wish that critical perspective on AI was represented in some of the professional development opportunities that are available. Because again, we have faculty coming from so many different orientations, places, disciplinary formations, and so I wanted to make sure I honored that feedback. And so we heard from Mel Hogan, who is a media studies and film scholar. And Mel has been essentially sharing both at her home institution in Canada and more broadly in some talks she’s been doing a set of political and ideological concerns related to AI, and that was a second talk that we opened with.

Rebecca: You’ve talked a little bit about some of the opportunities for folks in the cohort to share and interact with one another. What are some of the things that participants generated that were maybe more widely available or more widely distributed as a result of the project?

Racheal: I worked with Ed Beck, my colleague here at SUNY Oneonta, who was also serving this year as the chair of the Faculty Advisory Council on Teaching and Technology for the SUNY System. Ed helped us build a WordPress site that acts as a repository for some of the student-facing materials and other deliverables that faculty made through our groups. So we definitely had faculty share within the smaller virtual communities, but then we also invited them to submit their materials to this site, which we included a Creative Commons license for the site, so the materials are there. They can be viewed publicly. They can be viewed across the system. We definitely did not mandate that our faculty share to this site. We know that intellectual property and teaching materials are personal, and people think of them in different ways; they use them in different ways, but we did invite folks to share. So there are examples from both cohort years on the SUNY ACE site, and we’re hoping to encourage additional faculty to post there as well, although we have some up now.

John: I know a survey was done at the end of this, and you referred to this a little bit before, but could you tell us a little bit more about the reactions of faculty participants to this project?

Racheal: One of the things that we wanted to track when we gave a survey before the program began, and then we gave a similar but slightly different survey at the end, we wanted to track how comfortable people felt engaging with AI in a teaching and learning setting, and the response there was really positive. People, regardless of their initial level, felt that they were more equipped, they had more knowledge, they had more time engaging with tools and ideas related to AI. So that was one aim that we set for ourselves, and the survey data did reflect that faculty felt more comfortable, more knowledgeable related to these themes at the end of the experience. So that was really great. The other celebration that came up again and again: people really liked having the time to talk to colleagues, having that devoted time to come together around a common theme, which again I think faculty experiences and all of our experiences at the university are so dependent on our departments and kind of who we see day to day. So having those opportunities to sit down, develop big ideas, hear from others how they are responding and what they are doing, faculty really appreciated the opportunity to do that. And as always, I like to encourage people in any professional development settings of this kind to steal ideas from each other. So, [LAUGHTER] we talked about that in my group, and I think that ethos of sharing all the materials and resources on Brightspace, of having conversations, of showing what you’ve done, of workshopping. We did workshopping in a lot of these groups, so we weren’t just asking you to design a new assessment or a new assignment. We were asking you to share that and have a conversation with other colleagues. That also was mentioned favorably, and we saw that cross-pollination of ideas and approaches, where some people could learn from and draw from others’ ideas. You might get one approach to a problem you’d been seeing in your class and say, “Oh, I love how this person was doing that. That’s what I’m going to do.” And sometimes these are just little tweaks, ways that you’re going to frame an assignment, things you’re going to say in class, how you’re going to revisit a policy over the course of the semester to really enliven it. And we saw that in the survey data that people appreciated that sharing opportunity.

Rebecca: Well, thanks so much for sharing this project and how it’s been developing over time. We always wrap up by asking, “What’s next?

Racheal: John and I were chatting a little bit about this before we started. I have not pursued IITG funding for another multi-campus initiative this year, so I’m focusing a lot of my energy on my home campus, and it’s been really rejuvenating to do that too. I loved working on these multi-campus projects, and I loved the leadership team members, meeting so many colleagues, presenting at CIT with colleagues, and sharing the great work that we’ve done. And now I’m also very excited to be here at home in Oneonta doing some different communities of practice, book groups, those are a lot of the things that I do here as the Pedagogy Support Specialist in the Faculty Center for Teaching, Learning, and Scholarship. This semester, one of the things I’m the most excited about, I’m working with the Center for Racial Justice and Inclusive Excellence, and my colleague there, Sally Hahn, who’s an anthro faculty member and also is leading the center for a term, but she’s leading a banned books fair for staff, faculty, and students, and we’re running a faculty reading group dedicated to Octavia Butler’s Parable of the Sower. We already have 20 signups. We have had a lot of enthusiasm around some of the novel groups that we’ve run, including a group on Nineteen Eighty-Four last academic year, and we’re asking faculty to read these books together to connect their themes and ideas to their teaching, their research, contemporary political and social questions, and we’ve gotten a lot of enthusiasm for that programming. So those are some of the things I’m excited to be focusing on now.

John: And you will also be presenting on these projects at the AAC&U. [LAUGHTER]

Racheal: Yes, John and I are traveling to Atlanta in October to present the work that our team has done at the AAC& U’s conference on AI, which looks to be an enormous higher ed conference. Lots of folks from many different institutions nationally coming, and we’re excited to present this work because SUNY is such a big system, and I think that our project models how to share resources in a way that creates more choices for our faculty, as we’ve discussed.

John: Well, thank you. It’s always great talking to you, and thank you for all the work you’ve done on these two projects.

Racheal: Thank you so much, John. It’s been wonderful working with you too, and just benefiting from your own expertise and the incredible professional development work you do on your campus.

Rebecca: Thanks so much for joining us.

Racheal: Thanks for having me.

[MUSIC]

John: If you’ve enjoyed this podcast, please subscribe and leave a review on Apple Podcasts or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

John: Editing Assistance provided by Madison Lee.

[MUSIC]

464. Chemistry and Music

Providing students with multimodal content can increase student learning, but creating such material can be costly and time consuming. In this episode, Oliver Steinbock joins us to discuss how he has used AI tools to generate songs and lyrics to support student learning. Oliver is the Cottrell Family Professor in the Department of Chemistry and Biochemistry at Florida State University, who specializes in research in physical chemistry and materials science.

Show Notes

Transcript

John: Providing students with multimodal content can increase student learning, but creating such material can be costly and time consuming. In this episode, we examine how AI tools can be used to generate songs and lyrics to support student learning.

[MUSIC]

John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

[MUSIC]

Rebecca: Our guest today is Oliver Steinbock. Oliver is the Cottrell Family Professor in the Department of Chemistry and Biochemistry at Florida State University, who specializes in research in physical chemistry and materials science. Welcome, Oliver.

Oliver: Thanks for the invitation.

John: Today’s teas are:… Oliver, are you drinking tea with us today?

Oliver: Yes, but I must admit that I’m usually a coffee drinker, but for this special occasion, I brought some ginger lemon tea.

Rebecca: Oh, that’s a great choice!

John: It is.

Rebecca: I have blue sapphire today, John, because I am recording from home, so I was able to make a pot.

John: …which you haven’t had in quite a while on the podcast. It was one of your old favorites.

Rebecca: I’m excited to have some today. [LAUGHTER]

John: And I am drinking an Earl Grey tea today.

Oliver: Good choice.

Rebecca: Good classic choice. We’ve invited you here today, Oliver, to discuss your recent experiments with using AI to generate songs that explain thermodynamic concepts. Can you talk about how you decided on this approach?

Oliver: Yeah, I’m very interested in AI and integrating it into my research and teaching. So I try to keep up a little bit with generative AI. So, AI methods that can generate text, music, pictures, and you see these fantastic videos of fake songs, [LAUGHTER] fake music videos. So I thought, okay, I want to play a little bit with the music generation part. And so in the beginning, I kind of just took abstracts of my papers, very technical text, and turned it into Korean pop songs, K-pop, [LAUGHTER] and I was kind of amazed how well it worked. I mean, of course, ridiculous, [LAUGHTER] but you can take very technical text, and it works surprisingly well. So, okay, that was maybe day one, and I shared it with some colleagues who also played a little bit around with it, and I’m teaching a lot of physical chemistry upper-level undergraduate classes, and so I thought I can take just an equation or some concept and see whether I can turn it into some kind of catchy song, and so I started playing around with that, and that’s how the whole thing started.

John: And we will share a link to the playlist that has those songs in it, so they will be in the show notes.

Oliver: Yeah, please listen to them. [LAUGHTER]

John: What was the process of creating these songs? What tools did you use to create the lyrics and then to create the actual music and the singing?

Oliver: Yeah, so there are many different ways how you can do this today. But what I did kind of converge to was that I used ChatGPT or a similar large language model, and I had an idea, let’s say I wanted to do the first law of thermodynamics or some kind of fundamental thing,
and/or an equation. And so I said to ChatGPT, “I have this idea. I would like to turn this into a song. Can you suggest some lyrics?” And I gave a little bit of guidance because part of the problem is you have to find the right balance between scientific rigor and technical rigor and making it kind of a little fun. I mean, whatever fun means to different people. So you walk that line a little bit. And so, I prompted it for lyrics, and it’s just amazing. These large language models-they are so supportive, let’s say. [LAUGHTER] They’re like, “Yes, the first law of thermodynamic is an amazing idea, and I think it would work well as a country song.” [LAUGHTER] And I think it doesn’t make any sense really. So, I generated the text and some mild instructions in there, like chorus lines and stuff, and then you transfer it over to a AI music web page. I used SUNO without advertising for it, and so you essentially just copy paste the text in there. You give some guidance on the music genre, let’s say K-pop. You can pick whether you want a female voice or leave it up to them, or a female-male duo, and then you have essentially only two things that you can select. It’s like how closely it adheres to the style and how weird it is. [LAUGHTER]

Oliver: The weirdness is interesting because I wouldn’t say that I fully understand, but it gets more interesting, but sometimes slightly awkward if you dial this up. And then it generates, really within a few seconds, two songs for you. And if you’re in the free level, these are limited to a minute or so, I don’t really remember. And if you have a fairly inexpensive subscription, you can get longer songs, and then you listen to it and you can play with it again. And so that’s how I converged eventually to my playlist. [LAUGHTER]

Rebecca: I love the weirdness is another line.

Oliver: The whole thing is very weird. [LAUGHTER]

Rebecca: So, be careful. [LAUGHTER] But songs themselves are not an unusual thing to find in a learning environment. Maybe not as common at the college level. Can you talk a little bit about the history of song in learning?

Oliver: I feel like there’s something to music and especially rhythm that helps people memorize things. And when we learn the alphabet, no matter what country, that’s usually an alphabet song, and there’re jingles. Maybe they’re a little bit less popular nowadays, but they can be very catchy, although they’re actually annoying. [LAUGHTER] So I would say, in the context of science and chemistry, it’s not frequently used, but probably the early classic is Tom Lehrer’s song about the periodic table, where he, at extreme speed, recites all the elements in the periodic table. It’s real fun, but it’s from the 60s, there’re really cool YouTube videos of it. There’s actually even a version where he shortens it to the four classic elements, and the song becomes very, very short: earth, air, water, and so on, fire. And so that was probably one of the memorable and remembered chemistry songs, but then more recently people played with it on social media. Usually, it’s students performing a song or lip-syncing or changing the text, but you keep the music. A person who did a lot of this and quite successfully, I think, is Neil Garg. He used to be at UCLA. He’s now at Baylor, and he used it in teaching organic chemistry, and to produce great videos. You can see the students really love it, and yeah I would say these are maybe it’s a little bit the context of where all of this work kind of sits.

Rebecca: And although jingles can be annoying, you do remember them.

Oliver: You do remember them, and you know the way I see it is many people, unfortunately, have bad memories of their chemistry classes, and they’re just like negative emotions, to be really honest. There’s not even like there’s this one particular thing that I remember but don’t like. So to maybe make it a little bit more approachable and maybe a little bit more fun, at least to some people, could be a valuable tool. So I’m not thinking of doing every lecture in some format, though, right? But to use it as a small tool and sprinkle a little bit of it in can be fun, maybe.

John: Many years ago, I had listened to Dirk Mateer, an economist, talk about using music and video clips in classes, and one of the things he had done, along with some of his students and colleagues, was creating short little videos that had the songs with the lyrics on them and some connections to economics in it, which I used to play at the start of each of my classes. He also worked on creating this economics in the movies platform, which provided information on short clips from movies that illustrated economic concepts, and I used to use those fairly regularly in my classes. With the songs, I’d start my class with them… I teach a class that back then generally had 350 to 420 students in it, and they’d come in and they’d sit down and they’d be quiet and they’d be listening intently. And I’d start the class by saying, “What economic concepts did you see here, and how might this relate to what we’re doing for that day’s class?” And that worked really well. The only problem is I got really concerned about copyright issues, so I stopped doing that. But what I really liked about this approach is that because the material is generated by AI, it’s not subject to copyright, so there is no concern about copyright infringement with using it. In fact, we had a podcast on that that was released on August 5 that discussed that very issue. So that’s a really nice feature of this that you can create these songs and share them freely with your students without worrying about infringing on any musician’s or author’s or producers’ rights.

Oliver: I would say, first of all, this is really awesome and inspiring to some extent because I will also use it a little bit more in the next semester. But I would say that there are, of course, very serious concerns about copyright infringement that occurred during the training of this generative AI, and many people very rightly point this out, and some AI companies were hit with pretty hard financial punishments. I’m not a lawyer, but for the user point of view, if you’re okay with this or the way it was settled, I would say that my understanding is that this material cannot really truly be copyrighted, and you’re the owner of the song for whatever that is worth, and that’s pretty much how much I know. But one thing I would like to add is that this copyright thing is, of course, a very important issue. But there’s also, of course, the technical musical ability to do this, right? So in a certain way, this generative AI approach democratizes the approach to it. Most people don’t have the musical skills, knowledge, the time, the money, the recording equipment to really do this, and while it’s a major shortcut, and the product is of course different from human-generated music, it is kind of opening up this to more people and more crazy ideas.

Rebecca: I think the interesting piece of this is if it’s used for learning, and that’s the point… the point is not making a good piece of music. It’s helping students [LAUGHTER] learn an idea and remember it, and maybe enjoy that learning experience. So the way music would be measured in those different scenarios would be different.

Oliver: Exactly. I don’t think that if you listen to the songs, I like them, but they’re not really trying to compete with human-generated music.

John: They’re not going to make it to the top 100 list in any genre, most likely.

Oliver: Unfortunately. [LAUGHTER

John: As you noted earlier, there is a long history of using music for teaching, these songs tend to stick with people for extended periods. You had mentioned the alphabet song, which is how many people learned the alphabet, and I know many people have said that when they’re trying to alphabetize lists, they often hear that song in their head as they’re doing so.

Oliver: I think that’s true for me too. Not always, but depending on my mental state. [LAUGHTER]

John: And I remember when my kids were very young, they learned other songs in school, including ones about the days of the week and the months in the year that helped them make some early connections that stuck with them. Songs have often been useful in creating long-term memories for many individuals.

Rebecca: Yeah, we hear a lot of those songs in my house, John. [LAUGHTER]

Oliver: I must admit that I sometimes wake up in the morning… I listen to these songs a lot, unfortunately, maybe… [LAUGHTER] and I have a song stuck in my head, which is good and bad at the same time. [LAUGHTER]

John: Two years ago, Rebecca’s daughter was learning how to play guitar, and I found some music to share with her. What were the songs that I shared the chords with you to give to her?

Rebecca: Oh, my favorite was “It’s a Small World.”

Oliver: Nice.

Rebecca: It’s painful.

John: One of those little earworms [LAUGHTER] that just sticks in your head if you’ve ever heard it.

Rebecca: Yeah. Oh, yeah. And then she thought that was really funny, very funny. [LAUGHTER] How have your students responded to the music?

Oliver: So I think the first response is surprise, people don’t see it coming, [LAUGHTER] and so it’s a combination of an onslaught of: I have to adjust to the idea “this is AI-generated,” and then “oh my God, on top of it, it’s physical chemistry.” [LAUGHTER] And then I would say that people started to respond very differently. Some started to speculate on what artists could be copied here. I honestly think it’s not like that. This is not how AI works. But sometimes maybe. But there’s also negative response, to be really honest. People, for example, I think a valid criticism is that people can kind of say this undermines the value of human music or makes fun of it. This is clearly not the intention, but people respond very differently. Overall, I would say positive, but there’s also some people who really don’t like it. Just to keep it real. [LAUGHTER]

Rebecca: Do you think it’s helped with their learning?

Oliver: It’s very hard to measure, right? Of course, I want to believe it. [LAUGHTER] I think of it mainly as some kind of tool to break up the monotony of a typical lecture with something that is a bit surprising and different. One could also turn it, and I will try to do this next semester, into like an exercise or homework, where you don’t use a large language model to generate the lyrics, but well, as long as the students play long, you try to ask them to write the lyrics themselves. And so you can also one-shot them. But I think that’s the least interesting thing.

John: And that is another thing I have done in my classes. I’ve allowed students to replace their lowest grade on an exam with a song or a video project or something else. And I’ve got a nice collection of songs that students had written over the years and produced as videos and shared with the class, and that again was another way of getting around the issue of copyright because the students owned the work that they were sharing. And that was a fun project. And students really appreciated hearing their colleagues do that. But I never required that. I always gave them multiple options. It was basically an unessay-type project.

Oliver: Yeah, I think one has to be careful. Both some people might not want to do it. Some students might be willing to do it but don’t want to share. So one has to be kind of considerate of this.

Rebecca: And having those options, having the song as an option as a way to learn or remember something, is a good way to implement UDL, universal design for learning, or different formats for learning.

Oliver: I agree, and there’s another dimension to it. I really think it’s very important to integrate artificial intelligence education into all kinds of college and maybe even high school education, and you can do this in a very technical, mathematical way, or you can do it in a more playful way with generative AI, maybe.

Rebecca: Yeah, I like that approach for sure. Have you had some other ideas about how you might use AI-generated music to assist learning?

Oliver: So a little bit before last summer, I developed… it’s not music, but I developed… what I call Thermo Tutor. So it’s a program where I generated 400 questions and answers and tips, and then I use generative AI… ChatGPT at the end of the day… through an API to grade and give feedback on the students’ answers. So you bring up a question that kind of matches roughly the outline of the course, so you can follow along, and it gives you a question. You write in the answer. The AI grades it. If you are doubtful of the AI, you can look at my certified answer if you want so. If you have a question about this, you can ask the AI the question. And so I think that’s a kind of interesting way of doing it because the problem is if I go to ChatGPT and I say, “Hey, I’m taking physical chemistry in college. Give me a question,” it will generate all kinds of questions, but they will probably not line up with the order of the class and the level and maybe the expectations of the instructor and so this is maybe another way to introduce it. Where I see this whole thing going is a little bit; these ideas will grow with what AI gives us. When you look at social media, you see, admittedly many very bad, but sometimes very funny, [LAUGHTER] AI-generated videos, and I think in the moment it’s a little tricky and requires some knowledge and a little bit of money… not fortunes… but maybe hundreds of dollars to generate this. But soon it will probably become much cheaper and less expensive. And so, what is the song today could be a music video in the near future, and maybe even an instructor can make small video games to kind of complement and add to the more traditional teaching approach.

Rebecca: So, do you have video games and videos in the works? [LAUGHTER]

Oliver: I try very hard to make good videos. I fail very miserably, [LAUGHTER] so I will try again in half a year. [LAUGHTER]

Rebecca: Yeah, you wait about six months, then you have a whole new set of tools, right?

Oliver: It’s true.

John: You mentioned having students create songs. Were you thinking of having them do it on their own, or were you thinking of them doing a similar process where they would use an AI tool to generate lyrics and then create a song from there?

Oliver: It’s an interesting question because it goes to this: How far can an instructor or professor really control whether the student is using AI or not? So my instinct on it is to leave it to the students. You can say, “I really encourage you to do it yourself, write the lyrics yourself, and play around with it, and learn some physical chemistry in the process. Spot some errors and mistakes, but if a student is less interested in doing this, it will be very hard to spot the LLM use anyway, right? So my personal opinion is that it’s kind of a very difficult path to fully enforce this, and maybe also a path that will look kind of outdated in a few years.

John: I was very impressed with the quality of the music that was provided. We’re recording this in early August. I just saw last night that there’s a new release of SUNO, so I imagine the quality is only getting better.

Oliver: I haven’t tried it myself, the latest release, but if there’s one, I really didn’t go to the web page back again. I was busy with other things, but yeah, this stuff will only get better. It will never get worse again. It will never disappear again, I think, unless it’s completely outdated by some or overwritten by some other technologies. Yeah, it’s kind of astonishing. There is a weird dimension to this, that things that we think of very creative at some lower level, seem to be automatable, where you can automate the process, and will not reach good levels or top levels. We don’t know where this will evolve. I don’t know whether you’ve ever tried to write little poems with ChatGPT. They fake it pretty well, I think. [LAUGHTER] I’m not saying that an English professor or an expert or really someone who’s deep into this wouldn’t be able to spot the difference. But it’s kind of shocking that so many people, including myself, can be tricked by it.

John: Musicians and poets learn from what they observed in the past, the techniques and the practices of others, and in a sense, this is automating that same sort of process, and it’s learning from its mistakes along the way, and as people do. I suspect it’s only going to get harder and harder to detect what’s created by AI and what’s created by humans.

Oliver: It’s fascinating how this absorption of information and styles is kind of similar in the net effect, but the processes are a little similar, but already quite different, and then you get very different outcomes out of it. And it boils down to the question: What is really human creativity, and how creative can these systems really be? But creative is not a zero-one situation. I think it’s some kind of gradual thing. You can be a little bit creative, and you can be amazingly creative. [LAUGHTER] You can be creative by combining things that already exist. This is very common in science, and it’s usually a very, very nice accomplishment. If you take a result from one field and you apply it to solve a problem in another field, that was a very routine way of being creative in science, and that is something large language models can and will be able to do. But then there’s another type of creativity. We really create something original, something qualitatively new. I believe, and that is something we will have to see whether AI can ever do this.

John: The best musicians, the best poets. It’s hard to imagine AI getting to that level.

Rebecca: Same with visual art and design. I’m just saying.

Oliver: I agree. [LAUGHTER] And the other dimension to it is: Are humans really interested in it? I think there would be no market for two super chess computers playing chess. Maybe there’s a niche market, but it definitely would get boring. But two mediocre chess players, watching them on YouTube playing against, that can be quite a bit more interesting. So there’s also that component to the story.

John: Because the AI systems are basically mimicking what people have already done, and the question is, can they ever get beyond that point by introducing a little bit more randomness and other components? It’s an interesting question, and I think we’ll be learning [LAUGHTER] the answer to that fairly soon at the rate things are going.

Oliver: I think so too.

Rebecca: In some ways, humans are already doing that because they’re bringing whatever their interesting question is and putting it into the system and challenging the system to start combining things that maybe wouldn’t have been combined otherwise too.

Oliver: And it might sound intimidating or maybe even threatening, but at the end of the day, it’s giving us an amazing tool. Maybe the tool is a little too good, [LAUGHTER] but it can also become a new way of being creative. Photography is maybe not a great example, but an example. I mean, it’s a very technical thing, and it somewhat competed with certain types of paintings, family portraits, and stuff like that. But it also allowed for new types of art and creativity to many.

Rebecca: And it didn’t get rid of portraiture and painting. It evolved both of those spaces.

Oliver: Absolutely, you know, of course, emphasis shifts.

Rebecca: Yeah.

Oliver: That’s I think progress and just history.

Rebecca: So I know that you’ve been doing some other interesting things with AI too. I think we heard something about a boot camp. Do you want to talk about that?

Oliver: So this is an idea that we want to allow students to more actively explore AI tools, especially in chemistry for data analysis, protein structure prediction, or what have you, drug discovery. Obviously, there’s a large range. Some people are extremely AI literate. Others have been very hesitant to even touch it, which is fine. But it is a tool that you probably will not be able to completely ignore, or only at a high price. So we thought together with the college of organizing an AI bootcamp for our department, and it’s for the whole college, but it is kind of focused on science and chemistry in particular. So it’s a 30-hour boot camp, and all of our incoming new graduate students, PhD students, are attending. But it’s open to everyone in the college, also undergrads and retired faculty, everyone who wants to come, existing graduate students. And so we have a lot of guest speakers from industry, from academic research, covering the copyright issues, ethical issues, mental health issues, but also some technical issues, without going too much into math or programming, and we try to do everything very hands-on. So there are lectures, but there are also always activities where students hopefully will be immediately putting to use what they’ve learned in the last lecture, and so this is something that I think Florida State University really wants to kind of develop in the next years. Introduce more of that in different forms into the teaching to position people better to do better research, position them to get better jobs, and we’re excited about doing it. Now, no one really knows how to really do it. It’s not like we have years of experience on how to integrate AI into teaching, and there’s a lot of institutional friction as it comes to grading and all kinds of concerns. So I think our society, we as professors or everyone, essentially teachers, students will have to figure out how to really do this effectively, and so this is one big step into this. I am sure that if we repeat the bootcamp next year, we will have lots of experience, and things will have changed, and maybe we’ll have completely new ideas about how to do it. But we have to experiment with it carefully to integrate it. I think ignoring it is, from my personal point of view not a very helpful thing for the students, and yeah, you could probably isolate yourself completely from it. But I don’t know whether that’s really a fair way of preparing students for the future.

Rebecca: Sounds like a really nice immersive launch into the new academic year.

Oliver: I’m looking forward to it. I’m excited.

John: How are your colleagues reacting to the use of AI in the classroom. I know here we have people with a fairly wide mix of views. Some people are really excited and enthused about it. Others want to resist it at all costs.

Oliver: Yeah, I think it’s the same at Florida State University. I think it depends a little bit on the department and college, and I completely understand that if you are a creative writing professor or in the English department, the reality on the ground looks very different from the reality in chemistry, where we are like, “Okay, we are teaching this material. Here’s a new way of teaching it. Let’s integrate it.” Probably the biggest thing at the root of it is evaluation. You can think of all kinds of clever and not so clever ways of integrating AI into education, but evaluation becomes a real problem. Where you could before give a long homework, a take-home homework, or ask people to write an essay over two weeks. Those things have gotten very difficult as evaluation tools. Same with college admission, I would say. The classical essay that people wrote, I don’t know how much value it still has. So these are things that we all have to kind of find ways to deal with it and adjust to it and make good use of it. It’s not like we are downgrading things… maybe in the short term… but I think I’m very optimistic about the future, that this will be an empowering tool for us to learn better, to study better, to teach better, to give people access in places where they maybe don’t have access to education. It’s a time where you have a 24/7 pretty smart, maybe not perfect, but pretty smart mentor and tutor at home. That’s like stuff from science fiction, and you might have it for free or for very little money.

Rebecca: I’ve been using it for running coaching. [LAUGHTER] You know, like when you need an expert, but you don’t have an expert, there’s ways that you can kind of integrate it into different ways of learning about new things.

John: So we always end by asking, “What’s next? With AI, that’s something we’re always asking pretty much every day.

Oliver: I think it’s probably always difficult to predict the future, in particular. It is even more difficult to predict the AI future and how it affects us, how it will technically develop, how it will be regulated or not. I think we all sense that is happening very fast, and this makes it different from earlier changes like the internet happened also fast, also led into bubbles, but it’s hear, right? And it’s our life nowadays, and we are communicating via the internet in the moment. And so it’s hard to predict. But I think in the short term, and that’s maybe one thing I’ve actually learned, when you start thinking about it, it’s very difficult to think about how will it look like next year, in five years, in 50 years. It’s very tempting to immediately smear everything together and paint out a very positive or very negative future. I think realistically, next year will look very similar to this year for most people, for most students, for most professors, and so we should just not sleep through it, and we should try to really integrate it carefully with a little bit of experimentation, but not too much. Listen to feedback from students. For my specific project, I really, like I said earlier, would love to integrate, see whether I can generate videos. A short teaching video could be very fun. I don’t want to change my whole lecture to songs and videos, but to have that as one component in the whole process, something that was impossible before. I can make an animated PowerPoint slide, but a four-minute video on my research would be, or on my teaching topic, would be difficult and very time-consuming, and so I think these things might be possible next year or the following year, and most of the other things remain to be seen.

Rebecca: It’s exciting to think about improvements or things that you want to integrate into your class that you’ve been thinking about for a long time, but just can’t take on because of the time or whatever, and that they’re only a fingertip away, perhaps.

Oliver: And it’s so playful. I mean, it’s not like I don’t have to read six books and spend a whole summer on trying to get into something new. You can open up the thing and say, “So what can I do with you?” Right? [LAUGHTER] It’s remarkable. The answers might be bad. [LAUGHTER]

John: Experimentation can be fun.

Rebecca: That always helps.

John: One nice thing about this is it provides more options for multimodal learning, and we know that when students see the same content in different modalities, it tends to reinforce learning, and it tends to make the learning a little bit deeper and to stick a little bit better. So it just gives students one more way of learning these things and making connections, and that’s pretty much always a good practice.

Oliver: I think so too. I’m really very traditional in my teaching. I write on the board. I don’t even use PowerPoint slides mostly, unless there’s something really I want to show, like a photo or a little animation or something like that. But I do know that while that is the traditional approach in math-heavy subjects, not every student necessarily responds well to it. Not because they are different; it’s just like a matter of taste. And these songs, I think, they have a good chance to stick also in general introductory general chemistry classes where we interact with the students maybe only for a semester or two, and then they go off and do something very different… really, kind of leave some positive, hopefully, impressions and memories, and maybe even some concepts that they remember.

Rebecca: Definitely. Well, thanks so much for sharing your experiments with us.

Oliver: Yeah, that was fun. We’ll see how it evolves. [LAUGHTER]

John: Yeah, thank you. This is a really fascinating experiment, and it’s nice to hear about it in more detail.

Oliver: Thanks again for the invitation. It was real fun.

[MUSIC]

John: If you’ve enjoyed this podcast, please subscribe and leave a review on Apple Podcasts or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

[MUSIC]

463. Teaching and Generative AI

Generative AI has disrupted familiar approaches to teaching and assessment, but also created new opportunities to reconsider what, and how, we want students to learn. In this episode, Travis Thurston and Beth Buyserie join us to discuss ways of using AI productively in our classrooms by shifting the focus of learning assessment from product to process.

Travis is the founding Director of the Center for Empowering Teaching Excellence at Utah State University. Beth is an Associate Professor of English and the Director of Composition at Utah State University. They are co-editors of Teaching and Generative AI: Pedagogical Possibilities and Productive Tensions.

Show Notes

Transcript

John: Generative AI has disrupted familiar approaches to teaching and assessment, but also created new opportunities to reconsider what, and how, we want students to learn. In this episode, we explore ways of using AI productively in our classrooms by shifting the focus of learning assessment from product to process.

[MUSIC]

John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

[MUSIC]

John: Our guests today are Travis Thurston and Beth Buyserie. Travis is the founding Director of the Center for Empowering Teaching Excellence at Utah State University. Beth is an Associate Professor of English and the Director of Composition at Utah State University. They are co-editors of Teaching and Generative AI: Pedagogical Possibilities and Productive Tensions. Welcome, Beth, and welcome back, Travis.

Beth: Thank you.

Travis: Thank you so much. Pleasure to be here.

Rebecca: Today’s teas are… Beth, are you drinking tea with us today?

Beth: I am. It was accidental. I was like, I need some tea this morning, and then I remembered that I was having a tea with you. So yes, I’m drinking a vanilla almond, and it’s delicious.

Rebecca: Nice, bonus points for having tea. How about you, Travis? [LAUGHTER]

Travis: I am having a peppermint herbal tea this morning.

Rebecca: Nice.

John: Very good. I’ll be having that this afternoon. I am drinking one of Rebecca’s favorites, spring cherry green tea. [LAUGHTER]

Rebecca: That is not my favorite, John. [LAUGHTER] It smells good, but I do not like how it tastes. I have a nice, simple English breakfast tea, John.

John: Very good. So, we’ve invited you here today to discuss teaching in generative AI. Can you tell us about this book project?

Travis: This project really began less as a response to maybe a piece of software than a response to the conversation that higher education was having about it. So, in early 2023, a lot of that conversation seemed to be moving towards somewhat two extremes. Either generative AI was going to transform education or destroy academic integrity. There was a lot of that conversation happening, and Beth and I felt there was a need for an open, interdisciplinary, pedagogy-centered space where people could really wrestle with some of those ideas and those concepts, where we could also think about the excitement, the concern, the experimentation, maybe the resistance, and also the uncertainty that surrounded it.

Beth: I direct a composition program for all of the first-year composition teachers, and within that space, there was definitely a sense of like, “Oh my goodness, what do we do? Like, writing is our bread and butter. It’s what we teach, and is this completely going to take over and make it so that there’s nothing to teach, or that students won’t be able to learn anything?” And so, like Travis said, I could tell, since I work so closely with teachers, that teachers definitely needed a space to be able to think about pedagogical possibilities for this technology, rather than this is going to be the end of the world kind of thing.

Rebecca: This book is pretty robust. It’s got 35 chapters organized into six sections. Can you give us an overview of the topics addressed in each of the sections?

Beth: So, the way that we did this particular collection is because AI was so new, and because we wanted to get this resource out to teachers as quickly as we could, rather than solicit proposals, we solicited full chapters, and we weren’t expecting them to be super, super long, but we did want people to send us the full chapters. So we left it, Travis, if I remember, fairly open ended, and then based on what we received, then we organized the book into the six sections. The first section is framing concepts because we wanted to make sure that teachers had, before we went right into some pedagogical applications, some sense of like, how do we even think about this? What’s the language that we need, terms, concepts that we need in order to think about this? And then our second section was research studies. Since AI was so new at that time, at least in education, there weren’t a lot of research studies, and so we had a few people who had actually done some IRB research studies, and we wanted to have those in there to showcase the kinds of research that people could do. We knew that this book, since it was early on, wasn’t going to be the definitive; that it was going to be the starting point, and so we wanted to give people an example of what could happen. And then our third section on race and Indigenous studies, we created that one under the model of a symposium, where it was quick, shorter chapters that really sparked questions and concerns and possibilities that people could continue thinking about and wrestling with later on. So with that section, we were able to get a lot of authors bringing up a lot of different ideas to spark a larger conversation.

Travis: Yeah. So the fourth section, humanizing technology, we really wanted to keep and really focus on the human experience that’s at the center of learning. So those chapters really center around some of the authors’ experiences in their own classrooms and how they wrestled with some of those concepts with their own students. And then moving into the fifth section, teaching resources, those are focused more specifically on assignments and activities and the way that we can frame and construct those for our students. And then the final section on disciplinary approaches, it demonstrates that AI can’t be separated from disciplinary ways of knowing. For example, like what responsible AI looks like in a chemistry course would be completely different than maybe like a music history course or creative writing, or with grad students rather than undergrads. So that last section says AI is never merely a tool to question; it’s more theoretical, empirical, cultural, relational, practical, and disciplinary.

John: Most of the books out there on AI that came out in the first few years focused either on a very pro AI in terms of all the wonderful things that AI could do, or something that was somewhat more opposed to AI use and focused on some of the harm that can be done when AI is used excessively or used as an alternative to learning. But one of the nice things about this collection is that you do have those 35 different essays in it, providing a pretty diverse set of viewpoints on quite a few different disciplinary approaches. How did you select the authors? You mentioned that you were gathering whole chapters, but how did you select the authors of these chapters?

Beth: Well, one of the things that we wanted from the beginning was that we didn’t want a binary yes/no approach to AI because it was so complex. That was one of the things that, for me as a writing program administrator, that I was grappling with with my teachers and we were grappling with with our students is that we couldn’t just frame it as never use this or stop learning how to write altogether. And so we were fortunate that we received so many possible submissions, but I think Travis and I looked at all of those to be like, “How are we putting these together so that we are furthering the complexity of the conversation around AI?” And I think one of the reasons we did that is because we knew that in terms of technology, the book could quickly become outdated because AI was going to keep changing, but we knew that the complexity surrounding the conversation would be more permanent or long-lasting. Travis, did you have anything else that you wanted to add to that one?

Travis: Yeah, no, that’s a good point. In our early conversations, we did want to try to somewhat elevate or replicate maybe the conversations that are happening on a campus-wide basis across disciplines, including librarians and instructional designers, and bringing in a wide host of voices.

Rebecca: I know one of the things that has come up, at least in our campus conversations and in many of our podcast conversations around AI, is the struggle [LAUGHTER] educators are having with assessing student learning. What are some of the most effective strategies for assessing student learning that you’d recommend?

Beth: Well, this reminded me too of more of how we selected the authors, because we realized that it’s easy within each discipline to sort of be siloed in our perspective on AI. I mean, that’s part of what creates the polarity in terms of the perspectives is that, for this discipline, AI is wonderful and we should only use it, et cetera. And for this discipline, it appeared to be the end of the world as we know it. And so, creating a collection where we intentionally had authors from multiple, not only academic disciplines but also librarians and instructional designers talking about AI, really helped people get more perspective on the complexities of AI and how it could be used in the classroom. And so I think then that transitions into how some of the most effective strategies for assessing student learning is, I’ll take our example of writing, we talk a lot in writing about how the process is so important for learning. That it’s not necessarily the final product that we are concerned about, and in some weird way, AI has become a silver lining for folks in writing studies to be able to have interdisciplinary conversations with those outside of writing studies because it was often in the past that folks outside of writing studies would be like, “Why can’t students just produce the perfect piece of writing the first time? They took one writing class and then surely it should have applied to the rest of it.” I’ve now had a lot of fruitful conversations with people in other disciplines that have said, “Oh, I actually don’t care as much about the final product because AI can make that look perfect. I care about the students’ learning.” And so the fact that AI can now create the final product so quickly has allowed us, and the ETE program that Travis directs at USU has been a wonderful space for faculty from all disciplines to get together and be like, “How do we start assessing and making more explicit the learning process in the classroom? How do we emphasize that more rather than necessarily the final product?” And so the fact that AI came about has allowed us to have more of these conversations about what is it that we’re actually wanting to assess in terms of student learning. So it’s allowed us to be like, “Oh, we actually care about X in this discipline,” rather than “Please turn in your final report.” So one of the most effective strategies that I have is when talking with interdisciplinary faculty, especially, is let’s start naming explicitly what you want students to learn. Which, I mean, I have two degrees in education. I know Travis has background in education. For faculty who don’t come from education, sometimes that’s new.

Travis: That’s a good point. We really emphasize the learning process and how to make that explicit, to make sure that different types of learners are able to demonstrate their learning process and demonstrate how they get to that final product. I think I would add too that one of the goals is not to create an AI-proof assignment. Like that can very quickly become an unwinnable technology arms race, [LAUGHTER] and really detection of AI use is not the same thing as learning assessment, right? So I feel like our task is to design assessments that give us rich enough evidence to really understand what students know, how they reason, and maybe how their thinking has changed through that process. For example, Maha Bali’s chapter, the cake-making chapter, is so great for this purpose, right? Like thinking about when there are times that we ask students to bake a cake from scratch versus when it would be appropriate to use maybe a prepackaged box mix, [LAUGHTER] and how AI can be a scaffold for learning in that process, and when it’s appropriate and maybe when it’s not, and how we can be explicit with students about those determinations. I think another great point that I like in the book is that students might use AI during that process to help them practice and to help them refine the skills that they’re developing. For example, Marc Watkins, his chapter on reading assistants really makes that point where students might otherwise stop or skip reading a text and not allow the AI to simply summarize a reading. Use it more as scaffolding in the process. And that, to Beth’s point, means that we have to be thinking about that learning process when we’re designing these types of learning activities, and ultimately the assessments to measure that learning.

Beth: I’ll add briefly just another chapter that I think really helps with assessing student learning is Michael A. Christiansen’s chapter on using AI in chemistry classrooms. I have my students, both grad students and undergrad students, read at least a section of that chapter, and they very quickly realize that, in order to be able to evaluate the output that AI gives them, they still have to be experts in their content. And so we use that chapter as a way to help them create their own learning goals. What is it that you want to learn first? So that is one way of doing more effective learning assessments: is really involve the student with their own learning and goal setting, because after that chapter, they can understand very quickly, like, “Oh, if I don’t become an expert in my subject, then the AI really will take over my job, or that I won’t need to be there. Like, I have to be able to contribute something too.” So, having them really set their own learning goals helps as well.

John: And I think everyone most faculty do agree that it’s important to be able to evaluate the process of learning. What are some strategies that people can use to observe the process in which the students are learning? Because that’s, I think, a question that a lot of people are struggling with right now because it’s ultimately what we’ve always wanted to do: we want to observe the progress of student learning. But up until recently, most of the focus, outside of some areas where you could easily observe that, most of it was based on the final product that students produced in some way.

Beth: I think it has required faculty from all disciplines to really think more about why your actual students are in the classroom, either physical or online, with you. Why are you all in that space together rather than as a teacher, it would be really easy just to lecture and give out the information. And granted, this works better in smaller classrooms, but I think it’s transferable to larger classrooms as well, is to have the classroom space, whether online or physical, be more of the place where the students are engaging in the learning process and using their bodies as a way to do that. So, like I have my students use sticky notes where they’re processing their learning. We draw things. Not well. I mean, my students draw well. I don’t draw well. This last semester, I’ve actually had my students draw a concept from something that they were reading, so it required them to use a different mode, a different way of thinking and showing their learning. And because I could no longer just say “Summarize this,” because AI could do it for them, my students then learned the concepts from that chapter better than they have for the last 20 years that I’ve been teaching that chapter. So one strategy I think is to actually engage in the embodied, multimodal, physical aspects of learning, even in small ways in the classroom.

Travis: Yeah, I think another point is, for example, in Catherine Denial’s chapter, she talks about the importance of starting by trusting our students, and that really opens up the opportunity for us to have conversations about the roles that AI is playing in that process. So, for example, also Ethan Mollick’s book on Co-Intelligence, I think, is really fascinating, and one of the things that he points at is what role is AI playing? Like, are we using it as a tutor? Are we using as a mentor, a teammate, a simulator? And being able to identify how or what role that we’re utilizing AI, I think, also can help us to be more explicit, and also help students be more intentional about the ways that they’re engaging with that type of technology. I also really like the example in Julia Gossard’s chapter where she’s having her students write their own constitution, and she has them start out by writing their own, and then the next step in the process is to have AI write a constitution, and then the students can be critical of the output of AI, and think more specifically about what ideas are being replicated that maybe we want to let go of from past patterns, and have more of a critical lens.

Rebecca: Sounds like a fun project.

Travis: Oh, absolutely, right? [LAUGHTER]

Rebecca: We kind of started by saying there’s a lot of almost like debates, right? Pro, against AI, and you’ve talked really nicely about challenging that and making it a more complex conversation. How have you seen the conversation in higher ed around AI evolve?

Travis: Yeah, I really like that question. I think higher ed will gradually shift, maybe from asking how do we prevent AI from entering an assignment, to maybe asking what is the intellectual work that students should continue on their own, and how can they demonstrate that ownership? For example, when information and the text or these outputs become so abundant, I really think the distinctive value of education moves toward framing questions, evaluating evidence, and really getting into more of the deeper educational work, and then also moving into applying that knowledge into maybe unfamiliar contexts, collaborating with other people, making ethical decisions about how we’re using certain technologies. Our students are confronted with these technologies on a daily basis in the real world, and we’re seeing more and more how AI is playing a role in the workplace. And so if we are really preparing our students to go out into the world and into a new workforce, these are questions that we should probably be helping them to think about along the way.

Beth: I think Walker P. Smith’s chapter that he co-wrote with seven of his undergraduate students illustrates that in a really nice way, where it’s clear that they’re doing this research project together and that they’re evaluating what they learn from AI in different contexts together. So I do think one of the shifts is it’s requiring students and faculty to more intentionally be like, “How can we foreground the lived experiences of the humans who are in this classroom space with us,” making sure that it really is student focused, not in a way that devalues teacher expertise or devalues what AI brings in, but that we’re saying like, “You bring something to this puzzle. You bring something to this conversation. This conversation is not the same without you,” because I think it’s easy for students to feel sort of like they’re a number in a big classroom or in a big university, or that there’s so many other people who are perhaps competing for the same job, and a lot of that is true, but really taking the time to figure out like what value do you bring because you have that value. In an odd way, I’ve seen the conversations around the dehumanizing aspects of AI allow people to emphasize more of the “Why did we get into education to begin with? Why do we really care about the students in our classroom? How do we help them care about their education in even more concrete ways?” Which I think is also helping to address some of our concerns about retention and student enrollment as well. So that’s one of the conversations I’ve seen. And then the other thing that I’ve mentioned earlier is just that the biggest shift has been people like, “Oh, it’s no longer just the product. The product used to be the only way I assess student learning, or that I really focused on,” and now it’s much more about what they’re learning throughout the course. And in some ways, I don’t think we would have been able to have that interdisciplinary conversation so quickly without AI.

John: I think you’ve already addressed this to some extent, but what are some new possibilities that have opened up in terms of supporting student learning that AI provides that we didn’t have before AI became available?

Travis: Yeah, I think this is a great question too. One of the things I’ve been working on lately is what I call the ARCS reactor, and it’s this idea that we can use a particular prompt and help us as instructors to find ways to support students through learning barriers. And that ARCS model was originally proposed by John Keller back in the 80s, and it’s an acronym for thinking about the way that we design for student motivation, for attention, relevance, confidence, satisfaction, and then also supporting them through the volition to keep going. And when Keller initially proposed this framework, it was designed to be less of a bag of tricks that a teacher might pull from, and more to specifically diagnose the motivational barriers that students experience. I feel like that’s an important role that we as instructors should be able to continue to do. We will see, or we will be able to know ahead of time, when students are going to be hitting certain barriers within our disciplines, within our courses. So, for example, the ARCS Reactor is a way for AI to support instructors to either remix or find different ways to help students through those motivational barriers. A classic one in the ARCS Model, is that my students aren’t doing the pre-class reading. [LAUGHTER] How can I reframe this in a way so that students see the value in that pre-class effort before they get into the classroom and don’t have something to add to the conversation? So I think one opportunity that we have with AI is to help us continue to see different ways of navigating through student motivational barriers.

Beth: I think, especially in my discipline of writing studies, and I think in all disciplines, AI has forced us to question some common types of assignments, some common approaches that have worked well, but because they’ve worked well, we haven’t really, within a classroom space as an individual teacher or as a discipline, we haven’t done a lot of perhaps innovation or questioning or thinking about how can we completely change this. And I don’t want to say that that applies to everyone, but it really has required each teacher to look at their curriculum and be like, “Oh, I’ve been doing this for 20 years, but what are some other ways that I could do this?” I think the revising a bibliography assignment by Lillian Campbell and Jenna Green and Nicole Bungert, they’re like “This has been a very common assignment in writing studies for a long time, but it’s so easy for AI to do it, but we still care about the learning. So how do we revise this assignment in order to be more effective? Not AI-proof, but in order to provide students with other opportunities to engage in the learning process.” And so it’s been exhausting, and a lot of work, but I’ll just speak for myself. I really have been forced to think very critically about what I’m having my students do and why. And since I direct a writing program and create curriculum for incoming graduate instructors, I’ve had to be thinking about that at the program level too. So there are, I know, some teachers who are still at the like, “How do I make this AI proof?” or “I’ll just get rid of that assignment because AI can do it.” But I know it’s also created openings for teachers who are like, it allows us to be like, “Oh, this was the essential core of why we were doing this.” How do we keep this learning and elevate it in some way and make it new? Education, we have to be able to continually update and revise and if we’re teaching our students that they have to do that, we have to do that as well.

Travis: And to build on that, I was at a conference a couple months ago, and Claire Major Howell gave a keynote at this conference, and she introduced me to a new term of the locus of cognition. So, for us to be thinking about what is the locus of cognition in this particular assignment, am I asking students to do all of the brainstorming, all of the APA citations, or is that just secondary to the actual learning task that I’m hoping that they’re going to be engaging in, and how can I remove some of the cognitive barriers that I don’t necessarily need the students to wrestle with, and help them to focus on what is needed, and what are the things that I’m okay with them offloading to AI or some other tool?

Rebecca: It’s interesting how it takes a disruption like AI to kind of reconsider what we’ve been doing, and also to remember what the value system is, maybe of a discipline or the ways of thinking within the discipline, and to make sure that those are the things that really come out in our curriculum.

Beth: This disruption has forced us to have new conversations, which I think is why even three years after the book is published, Travis, I don’t know about you, but I’m still getting comments from people saying how helpful it still is. Not because the AI technology is the same, but because the approach to thinking about teaching with this technology is still helpful.

Travis: Absolutely.

Rebecca: So, is there going to be a second edition of the book? [LAUGHTER]

Travis: That’s also a great question. [LAUGHTER]

Rebecca: We’re full of them over here.

Travis: The immediate answer is not yet. [LAUGHTER]Our center is currently thinking about a new project that we’re going to be asking about some chapter proposals around, and probably asking folks to contribute to another edited volume. And this one would focus more specifically on AI and the scholarship of teaching and learning, and thinking about how that raises another level of questions. For example, what happens when AI isn’t only part of the classroom, but it’s also part of the research process now? And when can we appropriately use it for maybe a literature review versus an instrument for development, or coding, or analysis, or our writing even. So how do we address consent? How do we address student privacy, authorship, and of course algorithmic pattern bias, and who owns that data? So I think those are some real questions that I know I’ve started to be thinking about, and I know a number of the journals that I’ve been publishing in are also wrestling with. So I potentially see that as our next upcoming volume.

John: And we really do appreciate the fact that you’ve released this volume and others in the past as OER resources that are available online for free for faculty because that’s a tremendous resource for people who want to explore things but face challenges in their budgets.

Beth: I think that’s another reason why the book is still being downloaded and used.

John: And the topics are still evergreen. All those issues that were raised there haven’t gone away. While the technology has changed a bit in terms of its capabilities, the fundamental issues haven’t changed all that much from the initial releases.

Travis: No, I agree, and I think because of the timing of when we did publish this volume, there were a lot of folks who were just first diving in to seeing what AI looked like in their classrooms and with their students. As more instructors are starting to engage in that first step as well, I think it’s a really valuable volume for asking these types of questions. And you know, how do we navigate this new world with AI?

John: And SOTL research on that is a very good follow up.

Travis: Oh, I agree. [LAUGHTER]

John: So we noticed that you had a very nice visual on your cover image for this book. Could you tell us a little bit about the origin of this?

Beth: In the introduction, all of the visual images revision to the book cover that Travis had done, that was an unexpected addition to our introduction. I didn’t know, like Travis just sent me the final cover of the book, and I was like, “That looks great!” And then as we were talking about the introduction and in the process of writing it, he’s like, “Yeah, it took me like 40 iterations.” And I was like, “We are publishing that.” And I still have my students read that, and that visual demonstration of what revision looks like has been so helpful because, especially in writing, it’s still so easy, and even for me as a writer to see someone else’s final product and to be like, “Oh, they’re such a good writer!” Like it just came out that way, or maybe you had to make a few tweaks, but to have the visual iterations that Travis went through to create that final product, and the kinds of questions that we can ask students in terms of, like, why did he keep going with that? Why didn’t he just stay there? What was he thinking? How was he thinking about his audience? How was he thinking about his purpose in terms of still asking Midjourney to continue revising that? That has been really helpful for students to think about revision as something other than just making a few edits. Maybe they’re not yet at the point in their learning where they can make revision at that scale, but seeing that as a goal and the kind of time it takes. For me, that is still a really good example, even though the technology has changed, of how we still want humans to be partnering and collaborating with the technology, but ultimately still responsible for the output. So I’ll just add that, Travis, I’m so glad you did that and that we ended up publishing it.

Travis: Yeah, thank you, Beth. I appreciate you bringing that up because it does really highlight not only that revision process, but also like the learning that goes into a tool. Like it’s not giving me the output that I want. I need to adjust the way that I’m asking this question, or I need to adjust the way that I’m approaching this to really get at what I’m trying to accomplish. I do think it’s important for us to teach our students or to model for our students what that process looks like. To your point, it’s a great cover image that came out as the final product, but there was a bit of a struggle along the way to get it to be the final product that I wanted it to be.

Rebecca: So, although you’ve already hinted at this, we always wrap up by asking, “What’s next?”

Beth: Well, Travis, I’m so glad that we did this podcast together because if we’re doing another volume, I’m really excited about that. The conversation’s not done. It’s not that we haven’t figured out the technology as a tool; it’s that we are still wrestling with what it means to incorporate this new technology into our learning, into our lives, into the work that we do, into the classroom. So I think there’s a lot still to be said. For me, I’m also looking at and continuing to try and publish and research like, how then do you also think about leading a writing program or a larger learning program, perhaps even an interdisciplinary program, where people can still have these productive conversations around AI? And also, like I really appreciated, Travis already mentioned it, the chapter where Catherine Denial was talking about how you have to start by trusting the students, and that’s something as I teach the new teachers how to teach first-year students that we emphasize and we talk about a lot. But I also recognize that when I am in my own classroom, teaching first-year students, even though trust is my foreground and how I start it, there’s still the wrestling of like “This is clearly just AI. Even though we’ve talked a lot about like, what do I do with that? How do I make this a learning opportunity rather than a now I caught you opportunity?” And I think that there’s still interdisciplinary conversations and research to be had about that, even if students are using it in a way that may be intentionally not helpful or unintentionally, how do we still create that as a learning opportunity and recognize the extra workload that faculty and teachers legitimately have to engage in to have those conversations? So those are things that I’m thinking about.

Travis: Yeah, that’s great. And for me, I’ve also been looking at this from a faculty development lens. How do we, in a center for teaching and learning, continue to help instructors think about these topics? How do we help those who are already engaging in AI in deep ways to think in additional contexts. How do we think about it in really measuring student learning? How do we know that our students are learning in that process?

Beth: Travis, I think that is an excellent focus for our next book. [LAUGHTER]

Travis: I agree. This has been a great conversation.

John: Which has long been a question that we haven’t really addressed, other than just doing things as we always had up until recently, and AI, as you’ve noted, has encouraged us to go back and revisit a lot of our old assumptions. So, that can be really productive.

Beth: Yes.

Travis: Yeah. I mean, we still continue to see there are certainly different camps of instructors. Folks who are absolutely against the use of AI, and looking for ways to prevent students from using AI in their classroom in ways that are maybe not ethical. There are folks who are still just starting to experiment and learn about what this new tool means for the way that they teach, and there are others that are really trying to innovate and push the envelope for what we can do in our disciplines.

Beth: Yeah, and I think for both of us in our positions as director of the CTE and director of the comp and writing program, sometimes just by talking about AI, I know that the faculty that work with me sometimes feel like I’m saying you have to use AI in a particular way in the classroom, and I really have to help emphasize that our goal is for you to wrestle with this the way that everyone is wrestling with this, whether you choose to like use AI in a particular way or not. But we can’t ignore the conversation. So, how do we create a space where we can still be having these conversations and learning from the process and the context, regardless of how each individual person engages.

John: Well, thank you. It’s great talking to both of you, and this is a really good resource. And we look forward to future conversations. I think the last time we talked to you, Travis, was five years ago, roughly [LAUGHTER] so it’s been good to get back in contact, and it’s great talking to you as well, Beth. Thank you.

Travis: Yeah, it was. It’s been a minute. [LAUGHTER]

Beth: Thank you for inviting us.

Travis: Thank you so much.

Rebecca: Thank you.

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on Apple Podcasts or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

John: Editing Assistance provided by Madison Lee.

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453. Prequestions and AI

A growing body of research indicates that asking questions about concepts students have not yet studied increases learning. In this episode, Steven Pan and Judith Schweppe join us to discuss how generative AI can facilitate this technique by generating prequestions.

Steven is an Assistant Professor of Psychology and the Director of the Learning Sciences Lab at the National University of Singapore whose research focuses on evidence-based teaching approaches. Judith is a Professor of Educational Science with a focus on teaching with digital media at the University of Erfurt. Her research focuses on working memory, long-term memory, and learning.

Show Notes

Transcript

John: A growing body of research indicates that asking questions about concepts students have not yet studied increases learning. In this episode, we discuss how generative AI can facilitate this technique by generating prequestions.

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John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

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Rebecca: Our guests today are Steven Pan and Judith Schweppe. Steven is an Assistant Professor of Psychology and the Director of the Learning Sciences Lab at the National University of Singapore whose research focuses on evidence-based teaching approaches. Judith is a Professor of Educational Science with a focus on teaching with digital media at the University of Erfurt. Her research focuses on working memory, long-term memory, and learning. Welcome, Judith, and welcome back, Steven.

Steven: Thank you.

Judith: Thank you, thank you for having us,

John: And thank you for agreeing to come on at times that are a little bit challenging. Could you mention for our listeners what time it is where you are?

Steven: I’ll go first. It’s a bit after 4:30 in the morning [LAUGHTER] here in Singapore.

Rebecca: Starting your day right.

Judith: And for me it’s 10:30 pm, so I’m about to go to bed after this recording.

Rebecca: Best way to end the day. [LAUGHTER]

John: Today’s teas are:… Judith, are you drinking any tea?

Judith: Yeah, in fact, I’ve prepared a ginger and lemon tea.

Rebecca: A good one for the evening.

Judith: Yeah, exactly, that was the idea.

Steven: Well, I sometimes drink tea. Actually, I should drink more right now. I just have water.

John: And Rebecca,

Rebecca: I have Golden Monkey today.

John: That’s been a while.

Rebecca: Yeah, it’s been a while.

John: And I have an Irish breakfast tea today.

Rebecca: Awesome. So we invited you both here today to discuss an article in the Journal of Applied Research in Memory and Cognition that you both co-authored with three additional co-authors, entitled “Using ChatGPT Generated Pre-Questions to Improve Memory and Text Comprehension.” But before we discuss your study, it might be helpful to talk a little bit about what is meant by pre-questioning, and what past research has suggested about the impact.

Steven: Well, pre-questioning is a learning technique that involves attempting to guess the answers to questions about information you haven’t formally studied or know much about, and then there is, after you’ve attempted to answer those questions, the opportunity to learn the correct answers from some form of instruction, such as a lecture, watching a video, or, for example, reading a text passage. So you guess first, then you discover the answers afterwards. That’s pre-questioning. It’s similar to, it could you even be considered a part of a class of strategies that sort of involve what you might call pre-instruction learning activities: do something in advance of formal instruction, and pre-questioning, along with those other strategies or techniques, can improve learning in a variety of circumstances, improving, as I mentioned, learning from videos, learning from lectures, learning from text. There are a growing number of studies showing that it has these kinds of benefits.

Judith: What’s remarkable about this is that learners typically don’t know the answers to these questions, because they only learn afterwards, so they guess wrongly or can’t come up with an answer, they don’t get any feedback, but still they benefit on the criteria test questions after learning.

John: What are some of the possible explanations for why pre-questioning is so effective in enhancing student learning?

Steven: So this is an active area of research, and there are many possible explanations. Just to name some of them, for example, one explanation is that pre-questioning sort of activates attentional processes that either make you aware of your gaps in knowledge and want to focus on finding the answer, or when the answer is presented, you notice it better, or simply when the instructional opportunity happens afterwards, you are more focused, and you are more primed to learn from it. So that’s a sort of an attentional class of explanations. Then there is, for instance, an error signal type of explanation, where you make a guess, and usually it is incorrect because of the lack of prior knowledge or instruction, and your awareness of that error, particularly when the correct answer is presented, there’s a discrepancy. You guessed this, and then the answer is something else. And there are potential mechanisms in the brain that are responsible for learning from those kinds of situations, and the pre-questioning triggers those mechanisms. So that’s a second possibility. There are other ones that involve, for example, your memory of making the error. Okay, I guessed this, and now this is the correct answer, and you sort of integrate this, and that becomes a more powerful learning event, because it’s not just you learn something, it’s you made a guess first, it was usually wrong, and then you have the correct answer, and that becomes a richer, more integrated representation that helps you better remember that information. So, those are three candidate explanations for how pre-questioning can improve learning. There are more beyond that, but those are some of the ones that come to mind.

John: One of the other ones that was mentioned in your paper was that it also activates prior knowledge to help prepare you to integrate new knowledge into that framework.

Steven: Yes, that’s also a potentially useful way to consider how pre-questioning may enhance learning, and this idea that it may activate that prior knowledge, so you are then better able to integrate the new information, you may be primed to learn that information, and so on.

Judith: And that explanation might even be more important in real life in class, because even when you ask students questions for a new topic, they will have some prior knowledge that they can activate, whereas in the lab we usually use texts that they know hardly anything of, so that the importance of prior knowledge is even stronger, maybe in class.

John: And however it works, it does seem to work. [LAUGHTER] So it’s an effective technique, whatever the specific mechanism.

Rebecca: And despite the evidence on the value of pre-questioning, you know that the practice is rarely used in the classroom. So why might this teaching strategy be so rarely used?

Judith: I think there can be several reasons. For one, the research field is still very young, so there was not that much time for the evidence to distribute to the public, as compared to retrieval practice, for instance, which has been far better known in the past years. And another reason may be that it may also feel weird for a teacher, for an instructor, to ask their students questions that they know they won’t be able to answer, and that might refrain some people from using pre-questioning.

Steven: Yeah, those are, I think, very good reasons for why pre-questioning may not be used that widely. I’ll add another one that’s relevant to the paper that we’re going to talk about, which is this idea that you need the materials to engage in pre-questioning, and particularly for students who know nothing or very little about the topic, which is sort of definitional requirement of pre-questioning, it would be very difficult for them to come up with questions on that topic to practice with, and also even getting them from instructors, instructors commonly, for example, in surveys, they’ll say that they’ll provide practice questions on occasion, but typically after instruction has occurred, rather than beforehand. So all of this points as sort of a materials or implementation challenge. Not only do learners and instructors not necessarily know much about pre-questioning, and it also does feel weird to use it, but even if they wanted to use it, they might not have the materials, either the time to come up with the questions or access to questions that are appropriate for pre-questioning. So there are a host of obstacles that make it difficult, at least in many circumstances, to use this particular technique.

Judith: That was the main starting point for our study, because it is not only recommended as a teaching approach, but also as a learning strategy. But for learners to use it on their own, it’s a lot harder than retrieval practice, because, as Steven said, you cannot come up with new questions before you know about the topic, you’re totally reliant on somebody else providing these questions.

Steven: Yeah, exactly. And with retrieval practice, sometimes it can be as simple as: “take out a sheet of paper and write down as much as you can remember about whatever you’re trying to learn.” You just retrieve it. You don’t even necessarily need to have a database of questions to practice, but with pre-questioning you really do need those questions, and if you don’t have those easily available, then it’s very difficult to engage in the strategy or technique.

John: Which brings us to your paper. What are the primary questions you’re investigating in the study?

Steven: Well, there are sort of a sequence, we sort of went from very simple and basic, and we got more and more specific. The first question was simply, if you use generative AI to come up with these questions, and you use them for pre-questioning, do they actually work? That was sort of the most simple question, and that was the first experiment focus. We then advanced to, okay, how do those questions generated by AI compare to questions that a relatively expert human being creates? Are they similar or different in efficacy if you use both human-generated and AI-generated questions for pre-questioning? And that was the second experiment. And then, for the remaining two experiments, we went into more fine-grained issues, specifically comparing AI-generated questions made using what we called a sophisticated or elaborate prompt that was very carefully engineered to generate the questions we wanted to see, versus a simplified or more basic prompt that any person could use without much training, so different prompts to generate these questions, and we compared that to a condition that didn’t use pre-questioning at all, but did complete an alternative activity. In this case, it was studying an AI-generated outline, so that was sort of a more rigorous test of the effects of pre-questioning to see whether using pre-questioning compares favorably to spending the same amount of time studying something else.

Judith: It’s an additional question concerned whether answering pre-questions generated by either an AI or human would generate to a different source, because if you think of a regular learning situation, you might generate as a learner your question with an AI. Well, meanwhile, the instructor might also generate the exam questions with an AI, but they might also be generated by the teachers. So, it might be worth knowing whether there is any decline in the transfer from one source to the other, and the same with the more elaborate prompt, compared to a basic prompt. If maybe a student would use a more basic prompt than a teacher.

Steven: Right, and that issue speaks to this idea of, shall we say, transfer or generalizability. So you ask someone in pre-questioning a particular question, and then you assess learning using that same exact question, that’s one way to measure learning, but as Judith just said, it could be different questions that the instructor generates, either by themselves or using an AI, or using different prompts, or whatever, and so a critical question really is, “What happens when the assessment, the questions used on that assessment differ in some way from the questions used earlier for pre-questions?”

Rebecca: So we’ve talked a little bit about the research questions. Can you talk about the design of the study itself?

Steven: So each experiment, these were online studies with online participants, adult learners, and in each experiment the learners would be assigned to either a pre-questioning condition of some type, or in some experiments a control condition where they didn’t have pre-questioning, or they studied an outline, or some other activity happened. So that happens at the beginning, they’re randomly assigned to these different conditions, and then they would engage in some learning activity, for example, pre-questioning, attempt at least two pre-questions one at a time. All participants would then, and to be clear, all of these experiments involve learning from an encyclopedic text, in this case, I think it was about brakes, the function of brakes, different types of brakes, so it’s sort of a great proxy for certain kinds of information that you would find, for example, in an engineering course, something like that. And so they engage in the initial learning activity, such as pre-questioning. Then everyone reads this passage on brakes, which contains the answers to the pre-questions, and then after that, after a short delay, then they take an assessment of learning, which is a series of questions about brakes, which include questions the same as used for pre-questioning, but also other questions that were not necessarily exactly the same. That’s the broad design. Of course, across experiments, there are variations, so to get more specific, experiment one, the one condition was pre-questioning, where they attempted AI-generated pre-questions before reading the passage and taking a test. The other condition had no pre-questioning, so they just read the passage and took the test. In experiment two, it was AI-generated pre-questioning versus human generated pre-questioning. So one group got the AI-generated questions, one group got the human generated questions. They all read the passage, then they took the test. And then experiments three and four were either what we call elaborate generated pre-questioning, the prompt that was used, or basic generated pre-questioning, again referring to the prompt that was used, or studying an AI-generated outline. So, depending on the group, they would have different activities before reading the passage, and then taking the test.

Judith: And in any of the experiments in which we contrasted different questions, both types of questions were also used on the criteria test, so that we could see differences between the tested questions and the untested questions, and in some cases even between new questions generated by the same source, either both AI-generated or both human-generated, and transferred to new questions generated by the other source.

John: A very well designed experiment, and one of the things that I appreciated about this was that it was an experiment that was pre-registered. That’s not something that happens in all cases, in all disciplines. Could you tell us a little bit about this process? It’s something I think that came up because of people attempting to replicate some past studies and not always finding that results were replicable. So, could you just give our listeners a little bit of background on pre-registration of studies?

Judith: We try to do it in a brief manner. You’re right, this originated in what we call the replication crisis in psychology and social sciences overall, in which several well-published studies did not replicate, and so there’s a counter movement right now, the open science movement, and the idea is to restore trust in science and psychological research. We want to be as transparent, as open, about what we are doing as possible, and there are several reasons for why some research findings are not that reliable. There’s a tendency for significant findings to be published more often than non-significant findings, so that we are rewarded for getting significant results, and even more for getting our predictions right. There’s a study that indicates that more than 90% of hypotheses in psychological studies turn out to be right, and that’s not because we’re so clever, that might be due to some questionable research practices. So pre-registration is one way to make sure that we write down in advance what we predict, how we conduct our study, how we analyze our data, how we decide whether a certain data point is an outlier, how we decide whether to include any covariate. So to write that down in advance, so that we’re not subject to our own biases, so that may be the one analysis that brings about the best result that we’re convinced that that was the one we wanted to do right from the start. No, we can look that up because we’ve written that down, and to make it transparent to everyone, you pre-register publicly, so you are the one who decides whether others can see it, but when you submit a paper, you can include this pre-registration, and the reviewers can see that the date of the pre-registration is really before you collected your data.

John: You mentioned that so many studies, and this is true, it’s not just in psychology, it’s also true in pretty much all social science disciplines. And two of the explanations for that are publication bias and something called p-hacking. Could you just explain a little bit of those two things for our listeners?

Judith: Yeah, the publication bias, so that indicates, as I just said briefly, that of the data that are published, most of them are significant, and that’s not realistic, because a lot of studies we conduct, they yield non-significant results, and the idea is that this is due to several biases in the publication processes. So reviewers and peer-reviewed journals are more enthusiastic for significant findings, researchers don’t have that much time to write up their findings, so they tend to focus on those that are more publishable and leave the others in their drawers. So this is also called the file drawer problem, that there are a lot of non-significant findings in the file drawers of lots of researchers in all the ivory towers, and this leads to us overestimating the size of published effects, because we don’t know about this heap of unpublished studies, and that’s a problem for evaluating how important certain effects are for us. And p-hacking is one way where one type of questionable research practice, because p is the value that indicates statistical significance, and the field has agreed that p that is lower than .05 is the threshold for importance, and this statistical significance is often mistaken for importance. And there are several ways to analyze your data that can influence whether your findings yield a p value below this threshold, and all these ways to treat your data are called p-hacking. So, you can decide to include gender as a variable that was never part of your hypothesis, but you can always see whether it makes a difference what gender the participants are, and that might bind some variance, so that your main effect is significant. You can first analyze your data, and the p-value is just above .05 and you think, well, just a few more participants, and they might be below the threshold, or you might notice that there’s this weird participant, which must be an outlier, and that often happens after your first analysis, and helps you get below this very important threshold. This often is not outright fraud, it’s just us being human beings and being subject to our biases, and that’s why the open science movement thinks research science needs the self-control mechanisms to be open with our data, with our materials, and with what we predict. And we are both committed to that, so it was important for us to pre-register the study and also to publish the data and the material.

John: Another way of expressing the issue of p-hacking is that if you torture the data enough, it eventually will confess. [LAUGHTER]

Judith: That’s nice.

Rebecca: So gruesome. [LAUGHTER]

Judith: Something else that’s related to this is also HARKing, that’s hypothesizing after the results are known, so that you don’t actually make predictions, but rather post-dictions, and then there’s this analogy to the Texas sharpshooter who draws the target after his shots, so that that is easy to hit bull’s eye, and that’s also often used to compare this research.

John: But your results are not subject to any of those issues, because you’ve done all these things to prevent that with pre-registering and sharing the data.

Rebecca: Seems like a good transition to results, huh? [LAUGHTER] Can you talk a little bit about the impact of providing the AI-generated pre-questions? I imagine that folks are really interested in this particular piece because it might save time.

Steven: So we were very excited to see that the AI-generated pre-questions were effective at enhancing learning, or producing meaningful learning, shall we say, across all the experiments. So, for example, in experiment one, just presenting two, I think, AI-generated pre-questions before reading a text passage, that was enough to enhance learning from that passage, and that enhancement extended not only to later questions that were exactly the same as the questions presented in the beginning, but also new, never before seen, questions, so there was a generalizable benefit to some extent. In the second experiment, we found that the AI-generated pre-questions yielded similar levels of learning as questions generated by competent human beings, so that suggests that you don’t necessarily need a human being to invest the time and effort to come up with the questions. An AI can potentially, an AI chatbot can come up with similar questions of comparable efficacy, and then in the third and fourth experiments, again, they were similar designs, those two experiments, both AI-generated pre-questions that were generated using a more sophisticated, detailed prompt, as well as those generated using a very simple prompt, they both enhanced learning relative to studying an AI-generated outline, so that shows the power of pre-questioning extends to not only using AI to generate the pre-questions, but even compared to using AI to generate some alternative materials that are used for some alternative activity. So those are the broad outline of the key results. Now there’s, of course, that other finding about, or other issue about what happens when the questions on the test are not the same as those that you were practiced on, or they were generated by a different source, and whether, for example, you practice with AI-generated questions, but then some of the questions on the test are generated by a human being or generated by a different AI prompt, or things like that, and I think one general way to describe those results, because they varied across experiments, was that we could still see across experiments some evidence that learning still benefits in those cases, so that it’s not essential that the questions that are used on assessment have to be exactly the same as the ones that were seen earlier. There is some degree of generalizability, although there was sort of a trend, I would say that as the questions get more and more different in source for the content targeted, the learning benefits may not be necessarily as strong, at least numerically, but there’s still evidence that the learning is not restricted to the exact same questions that you saw earlier.

Judith: And we were very happy about that, because that’s not always the case in pre-questioning studies, because often these effects are restricted to post-test questions that target the very same information, so that the transfer to these untested questions really excited us about these findings, and also the case that this very, very basic prompt, which just said, “Can you generate two questions for this passage?” worked, that really sounded feasible.

Steven: One thing I would add to that, we were really very excited by that finding, because literally that means that anyone practically could just use a prompt that is one line and come up with questions that are useful for pre-questioning or potentially other purposes. One thing I did want to note, though, is that when we were conducting the sequence of experiments that we were using ChatGPT, the version of ChatGPT was getting more and more advanced as the experiments progressed. So, by the time we got to the latter experiments and we were comparing different types of prompts, we were using a more advanced GPT version, and in that case, the questions made using, again a very elaborate prompt versus a simple prompt, they seem to be equally effective for the most part, which is again I think in part a reflection of how advanced the technology has become, and also how just generally how easy it is now to use.

John: Given that you’ve got these results, and it doesn’t require a very elaborate, detailed prompt, or even much knowledge of the subject, might you suggest that this would be a useful way of students learning things more deeply as part of their studying? Because students often use it to generate an outline, which was one of your control conditions there, and that was not as effective as having these pre-questions. Might this study suggest that this would be an effective study technique for students to use on their own when they’re learning new things?

Judith: I guess we would say yes. That was the idea, yeah. That was the hope to find evidence that it can work if they generate the questions on their own. We might also add a cautionary note to that, because we found transfer to untested questions, but that may not necessarily be the case for other questions. We noticed that there was some overlap between the questions generated, because all of them were constructed in a way that they were integrative, so they targeted more than one piece of information, and that resulted in somewhat overlapping questions, so the suggestion is a bit different compared to other studies, in which the new questions are totally different, and it might still be more helpful to get the pre-questions from your instructor, who will also post the questions for the exam, because they also tell you what this person thinks is most important, and that may be a valuable addition, but if your instructor doesn’t want to give you any pre-questions, because they don’t believe it’s effective, or because they don’t want to waste their good exam questions on students preparing for learning, that might still be good alternative to ask a generative AI to be a question generator.

Rebecca: I’m imagining that faculty hearing this are excited about the possibility of integrating pre-questions into their teaching methodologies. Do you have some advice about how they might do this, how they generate effective questions, or even like how many questions would be useful?

Steven: So, there are some tentative recommendations that we could offer, but again, these are tentative because we have barely scratched the surface of implementing pre-questions. We are still sort of exploring the efficacy and mechanism stage. Nonetheless, in terms of possible ways that the pre-questions could be generated in an effective manner, well, firstly, one thing I would note was you mentioned number of questions, so it seems at least in the studies that have been conducted thus far, the number of questions is not that many. For example, I don’t think we went more than four or so pre-questions, depending on experiments, and sometimes there’s just two. Why is that? Well, in part, because if you ask people many, many, many questions on something they know very little about, and then they have to try to find the answers afterwards, trying to keep in mind, say, I don’t know, 10, 20 questions is difficult, and so a limited number of targeted pre-questions on perhaps the topics that are most crucial is probably a good way to go in terms of number. Now, in terms of type of questions, you just mentioned the questions that we used were integrative questions, and one of the reasons why, besides what was mentioned, is that there’s some prior work on different types of pre-questions. Some pre-questions that have been investigated are so-called detail-oriented, that might just target a little fact or a number or a little detail, and then there are these integrative questions that might connect two concepts or different parts of a text passage, what have you. Those seem to be more effective at improving learning. So, in addition to the number of pre-questions, the type of pre-question probably I would recommend to instructors to think more about integrative pre-questions. Even if you want a student to learn one particular small detail, maybe couching it within an integrated pre-question might actually be better. And then there is a third sort of practical point that I just wanted to raise, which is that definitely keeping in mind that pre-questions, in a way, serve as almost like a introduction to the topic, so these are not the kind of questions used necessarily to really assess mastery in a retrieval practice sense: “Explain this concept or this theory that you’ve just learned.” If you ask such a question to someone who has not learned that concept, that theory, that question may be so difficult they don’t even know how to begin to answer such a question. Then it’s probably not the best type of question… more like a question that is in some sort of currently perhaps nebulous sweet spot of they can come up with some sort of guess, it’s probably not correct, but it’s also not so impossibly foreign that they look at this question, and think, “Well, I don’t know where to begin.” So, those are at least three tentative recommendations that I have about how pre-questions could be developed by instructors for effective use.

Judith: Something else I would like to add is that you can also first think about what do you want your students to learn the most. So, what are the most important aspects? Knowing that these pre-questions work best for what they ask for, you could make use of that and target the most important aspects with the pre-question. That’s also something related to our study, to think of the cognitive levels associated with your learning objectives, and to see that the questions are generated in a similar way, so that also guides the learners. We also looked at this in our pre-questions, and noticed that for the first experiments, the AI-generated questions were mostly on the lower cognitive levels of Bloom’s taxonomy, so mostly remember and understand, whereas the human-generated questions we used that were used in an earlier study, use comparisons, and that was not the case with our AI questions. So that was the focus of the fourth experiment, where we engineered a prompt that asked for comparison questions, and then the AI generated these questions, but only then. So that might also be something to take from this study that the Gen AI might need an additional prompt to generate this kind of question, but that might also be the case for a human being that thinks of questions that maybe we also need an additional prompt to not just ask remember and understand questions, but also target these higher levels that we name in our learning objectives, and to kind of reverse engineer our questions from what we want learners to take away from the learning material.

Steven: Yeah, and if I may add that Judith raises a very important point, which actually qualifies the finding about basic versus more elaborate prompts, even if you use a basic prompt, you know, generate questions, you can still add in there, generate questions that involve comparison. You can add some details that’s not necessarily required multiple premises in a very complex prompt, but some of those things actually might be necessary through even a process of a little trial and error to come up ultimately with questions that meet certain characteristics that are desirable for learning, including higher order type questions, questions that tap different cognitive levels, that promote the types of learning objectives you want to promote.

John: One of the things you were doing in the study is comparing AI questions with human-generated questions. Was there any apparent differences between the types of questions that humans generated and the types of questions that AI generated?

Steven: We did have sort of as an additional measure in the study… we didn’t tell them these were AI-generated questions, we asked them to guess who made these questions, and we would just give them all the questions that we had in a particular set and some were human-generated, some were AI generated. We just asked them, and they just could not tell, and so this is, I think, part of a larger challenge now, which is differentiating between AI-generated and non-AI-generated materials. Now, not only are the questions as effective as those generated by human beings, but also human beings cannot tell that they were AI generated, but I thought that was kind of a fun little thing, and it speaks to this larger challenge that we have, whether it’s trying to detect AI use in our students’ essays, other things like that.

Rebecca: We always wrap up by asking, what’s next?

Steven: Well, in my research group, and also in collaboration with Judith, we’re really interested in exploring a variety of aspects of pre-questioning, in terms of, for example, ways to implement it in authentic educational circumstances more successfully. So, for example, studies in the classroom, or studies exploring how you might integrate pre-questions into learning activities that are very common, like reading a textbook chapter, things like that. So we’ve explored AI-generated pre-questions, we’re very interested in implementation that could be easily translated to real-world practice, so that is one area of very active interest related to pre-questioning.

Judith: And then a related question in our labs… Well, I thought of it because it’s somewhat related to the current idea, because I’m currently working on a study with a PhD student where we want to investigate whether spacing, distributed practice, which is recommended both as a teaching strategy, but also as a learning strategy, but it’s investigated almost always so that the entire schedule, sticking to the schedule, that’s decided by the experimenter, and our idea was we really don’t know whether that works as a learning strategy, so we implemented it in a way that gives some responsibility for the learning, for sticking to the schedule, to the learner, and see whether it’s still an effective strategy, and also to see whether something like gamification might help learners become better spacers.

John: You’re doing some great work here, and actually that reminds me a little bit of the last interview with Steven and his co-author on another study that looked at classroom implementations of interleaved practice, because a lot of the interleave practice studies had been done in the lab and it was nice to see what happens when it was actually introduced in the classroom environment. You’re both doing some really good research, and we’re curious to see what you’re going to find in those new studies. Thank you.

Judith: Thank you.

Steven: Thank you.

Rebecca: Yeah, thank you so much for joining us.

Judith: Yeah, thanks for the great conversation.

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on Apple Podcasts or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

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452. Revisiting A Curated AI Framework

Shortly before the start of the spring semester, Tim Curry joined us for an episode discussing his ambitious plan to create structured learning experiences for students using chatbots. In this episode, we check back to see how this experiment developed. Tim is a lecturer in the Department of Health Sciences at Northern Arizona University. He is developing AI applications for autism research and tribal health service while building Northern Arizona University’s Applied Health Analytics program. He’s also working on the completion of his PhD degree in health equity technology.

Show Notes

Transcript

John: Shortly before the start of the spring semester, we had an episode discussing an ambitious plan to create structured learning experiences for students using chatbots. In this episode, we check back to see how this experiment developed.

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John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

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John: Our guest today is Tim Curry. Tim is a lecturer in the Department of Health Sciences at Northern Arizona University. He is developing AI applications for autism research and tribal health service while building Northern Arizona University’s Applied Health Analytics program. He’s also working on the completion of his PhD degree in health equity technology. Welcome back, Tim.

Tim: Hi, it’s great to be back here.

Rebecca: Today’s teas are:… Tim. Are you drinking tea with us today?

Tim: I’m not right now, but I was, and the tea I had this morning was a spice blood orange tea. It was quite tasty.

Rebecca: Looked like it was in a beautiful mug.

Tim: Oh, yeah, yeah.

Rebecca: turquoise… ribbed…

Tim: Yeah, with a little bit of a, almost a goldish highlight on the ribbings.

John: A bit iridescent.

Tim: Yeah.

Rebecca: How about you, John?

John: I am drinking a Lady Grey today.

Rebecca: Oh, I have its companion, a British breakfast.

John: Very good. Earlier this year, Tim, right before the start of the spring semester, we discussed a plan that you had developed in which students would engage in a structured sequence of interactions with a chatbot tutor that you created in each of the course modules in your health science course. The course was scheduled to begin actually the afternoon of the day when we last talked. We’re following up today to see how this plan has worked out once it hit the actual classroom. First, though, could you provide our listeners with an overview of the course, because not everyone may have listened to that, or it’s been a little while, and just remind us of what the course is and how the AI activities were structured.

Tim: So, as a rewind here, so I actually use this in two of my classes. The first one being our HS 300, which is a class focused around the diseases we get as people and how we work in that space, in more of a public health focus. And then the second class was a fitness wellness class that’s focused on how do we do physical activity more of a clinical population focus, and it had that as the topic, and then it’s also our writing-intensive higher-level course. So, in both of the classes, we had a tutor bot. The way that it functioned was I gave them a file that I built out that was a learning file that the bot would read and would have an idea about what are the topics that the student needs to learn and then would work with them in a very Socratic style to help them learn the content and the depth that was required as kind of the minimum foundation points for them walking into class in the first day and they did actually fill in the questions I had in that file, and it was required to hand that in, as we could call it proof of learning.

Rebecca: So I’m picturing the first day. How did students react to your plan?

Tim: About what I expected, honestly, which was tentative. And that first day, and I’ll actually expand that, and say that first week, we had a lot of discussion in class about what does this look like, what’s the purpose of it, as we had, I believe, discussed about six months ago. One component of that first week was about roughly half of one of the first two days of class in that first week, they had built-in time in class for them to actually dive in, learn about this GEM that was the host of our bot, and actually get to start working with the first file for that first week, and get their hands on. And I’ll say that first day it was very interesting to hear about the reactions, and some students, within the first five or 10 were like, “this is not for me,” which is fine, because that was how it was built, was that they did have an option B that they could do without having to engage with the bot. Quite a lot of them had said, “I’ve never ever engaged with an AI like this before, and I’m a little uncertain, but I’m willing to go and give it a shot.”

John: Roughly what proportion of students chose to continue with it, and what proportion chose to opt for plan B?

Tim: Yeah, that’s a great one. And in fact, I’ll say that was one I was watching throughout the entire term, because they have to hand in this like proof of learning, which allowed me to kind of track what was the proportion. Roughly, the proportion was like 70% continued with AI, and 30% chose to go the more traditional text-heavy route. I’ll go and say this. I would argue in a 16-week term, I would say just off the top of my head that by about week six the students had settled into the way that they were going to engage.

Rebecca: That’s not too bad, about a third in.

Tim: Yeah, it’s not too bad.

Rebecca: How did it work?

Tim: Really well, I would say. Overall, there were definitely things, that within the first two weeks I hit the fun point that I’m sure all three of us have at some point, which is Gemini pushed a major change in their models and updated, and suddenly the AI tutor [LAUGHTER] wasn’t working the way I was expecting it to work. When I had trained it and done the last round of kind of making sure it was working, that was end of December, start of January. By the time we hit like week two of the class, the model had been adjusted and suddenly it just kind of wanted to go off in its own in right field and treat the student as if they were like a medical student and go in way too much depth. So after that, I realized very quickly in that week, too, like, “oh, we have a problem,” so very quickly went back, adjusted the system prompt, put up some more forms of constraints in a guardrail to rein it back in, bring it back in, and effectively the way I did it was to get the bot to do less explaining and focus more on explicitly what the student needed to learn and allow the student to drive where they wanted to engage further. And after that adjustment it seemed like that solved the issue and the students were able to better engage with the bot overall and I’d say overall, for both the AI bot and the textbook route, the big change of having these effectively notes that they were expected to hand in dramatically improved their readiness to engage in a flipped classroom, which is the way I teach, and so I would count that as a win period for the AI bot, the fact that at the end of the day the grades were effectively the same regardless of the way that they engaged. So I would go and put that up as a positive sign overall that the AI at least performed as good as the traditional way.

John: And in a first iteration that’s probably a very positive outcome, because often new experiments have some rough edges on them. I was especially curious about the performance of the Gemini Gem, because I was working with a group of 18 faculty in SUNY from various campuses who were experimenting with chatbots, and many of them started with ChatGPT, but then moved to Gemini, and they had very similar experience, that the GPTs in ChatGPT seemed to pay much more attention to the guardrails that were put in, while Gemini Gems seemed to go off in directions that were different from what the instructions were, and that caused a bit of frustration for several of the faculty, because one of the reasons they moved to Gemini Gems was because their campuses had Gemini, and they thought that would allow all students to have more equitable access, but they had begun in ChatGPT because the grant had funded Chat GPT accounts for them, but again students were complaining that the free accounts didn’t allow that much interaction with it, while those who had paid accounts had much better quality of interactions, so it was a trade off, and ultimately pretty much everyone who had that choice did stay with the Gems, but it did require quite a bit more training. So, I think your experience there was not unique.

Tim: And I’ll just go and say this as well. I did also one more adjustment I did in week three which further helped was, in Gems, you can have certain variations of it, right? Just go and turn on as the default that the student can go and turn off if they want, but generally they don’t, and I defaulted on the guided learning mode, and that further enhanced that Gem as well. 8:11

Rebecca: So it’s always interesting when you try something new and something goes awry, and obviously it sounds like you adapted well. How did the students adapt to this minor interruption, especially because it happened early on.

Tim: I think the biggest item in terms of the feedback was that I was very open that first week of “this is an experiment, we don’t know what’s about to happen. I don’t know, I know what I’ve done for my testing, no idea what’s about to occur here, and I want to know your feedback, so let me know. We’ll go and talk about this.” And opening up that window of this is an experiment, you are my group. If this doesn’t work, we’ll adjust and change. I believe that it allowed that space for a dialog to happen, and that first week we did half of one class where they had a chance to go and get in there, work on it. I got a lot of feedback from them in that class, then once we got in to week two, that feedback of like, “Hey, this took a really long time because it kept like wandering off over here, and I had to bring it back, and it was really annoying,” I think was the biggest response I had, and then after we got it tuned in, I began to hear more feedback about, “Okay, I kind of like this, because if I’m totally lost on what is this problem with the heart, why do I care about it?” It really allowed them to explore if there was an area or a disease that they really found fascinating, and it just gave them more freedom to go and explore that. So, overall, the response that I had from the students was, I’d say broadly, it was kind of two broad groups. One was: this was very intriguing, and it was about the same as what I’d expect if I read the book. I’d say out of the 70%, like roughly I’d say like maybe 10 to 20 of that was that group of like it was nice I didn’t have to pay for the book, and then the rest of the group was generally that they liked the ability to have that freedom to explore or to ask the bot for more help in a space as they felt need.

John: Going back just a little bit, you mentioned you have these chatbots that are trained as Socratic tutors on that module, and then students complete an assignment at the end. Was the assignment built into the chatbot or was it something that was a standalone, and how did you receive all that? Did you get a transcript of the interactions along with some responses or something else?

Tim: So what I did was I gave them a file that was in Canvas, and the chat bot understands how the file is laid out, and it has a set of questions and tables and cases and all of that stuff without the correct responses put in there, and so the student’s job was to start a chat with this bot and to give it the file, and so that the bot knew how to drive the engagement, and then what they did was, as they engaged with the bot, they would go through and fill out each of the components of this file, and then they would just go, and it was a hand in before the first day of class that week that we did through the Canvas site. Now, a big part of not only these classes, but just the classes I go and teach across the board is that I do a contract grade, so for these items, because the focus is on “I want you to engage with the content, I want you to learn it, so in class we can work on like going further and building out skills,” so they knew that as long as they completed all the work, it got marked as done. I wasn’t about to go through with a comb and dock them points for everything that wasn’t exactly right, but once they had that handed in, it unlocked the key for them, and then they were in charge of ensuring that they went through and reviewed the key to make sure that they were in the right space.

Rebecca: Seems like a good plan, when otherwise that would sound like a lot of grading.

Tim: It did work well.

Rebecca: And you said that the students who chose the textbook method essentially did the same assignment, right?

Tim: Yeah, so it was adapted for the textbook, but exact same idea. The plan, as well, was to keep the overall load on the students the same. It seems like, based on what they reported in evaluations, that was the case, that regardless of path, it was about the same amount of time to complete each one.

Rebecca: Besides the tech surprise, were there other surprises, things that you didn’t expect? Anytime you go into an experiment, things come up that you don’t expect.

Tim: I think the one that was unexpected and interesting, and I suspect both of you, being faculty, you’ll hopefully laugh at this, was HS 300, in particular, is a content-rich class. I mean, not only is it a 300 class, but human diseases, there’s a lot of them, [LAUGHTER] like there’s far more than we can fit in one class, so we only focused on functionally the major diseases for each of the body systems, and still there’s just a lot of content that you need to know, and the feedback that I had at the end of the day kind of made me laugh, which was regardless of the path that they picked, because now we were requiring them to show at least foundational knowledge prior to walking into class as a core component of this class was that they were spending three to four hours a week outside of class doing all this work and going and like preparing for class and that it was more load than what they were used to or expecting and a lot of the feedback was “and I feel like I learned so much more because of this.”

John: That’s a nice positive outcome. We don’t always get that. We often get the “this class is so much more work than I expected,” but it’s not always combined with “and it was worth it.” That’s a really positive outcome.

Tim: Yeah.

John: You had mentioned that you were using a flipped classroom approach, and earlier when we talked to you, you mentioned that you were using active learning activities. Could you talk a little bit about what a typical class would look like in terms of a typical day in the classroom?

Tim: I’ll actually expand, I’d say a typical week, because usually things span like day one to day two. So, a typical week, the first day of class, we go and start off, and the first thing that we do… well, after the “hey, this week in class… , and don’t forget about this,” all of that fun at the start of class was we would do a tRAT, and for those who don’t know, a tRAT is a team readiness assessment test, and it is classically done with these cards that look like a card I’d buy for a lottery game, where we would code effectively a multiple choice quiz to the card, and then they work as a team to go and figure out what do they think is right. If they’re not right, they have to keep working on it until they go and get it right. I’ve created a digital version of that, so we begin with that, not only to kind of like warm their brains up, because I would get them Monday evening at 5:30.So, a lot has happened. [LAUGHTER] So that helped them kind of get their brains back into our content for the week and help them understand, like, “What do I recall now? What do I need to go work on?” and then we would dive into one of two things, if we were having a bigger application week, which was a lot of the more impactful work, we’d walk through, here’s our work for day one, day two, here’s our task for the end of the day, and then they would just dive right into it, and in those cases, day one was like they were working with a small, and by that I mean no more than four of them in a team, a small team of their peers, and they would work on doing more of the engagement part, and then day two would be wrapping up that, and then doing usually a presentation to go and share out. So, an example of a week, this one was a hit. It was new in this format, and it seemed like it went over well. When we were talking about diseases of the lung, the pulmonary system has a lot of diseases that are infectious, a lot of ones that we would have to report to the state if you happen to get it, and even if it isn’t directly involving the lung, that might be the way it’s spread. So we wanted to introduce them to the fact that there are these things called an investigator that works for the state, and all they do is investigate potential forms of these that might spread that we might need to do some public health work on. So in the first day, they were handed their initial case that they had to go and talk with this AI bot to figure out what had the patient done, where were they at? They knew that they had TB, but they didn’t know anything else. And then they were allowed to expand their investigation to potentially up to three additional bots, and they were told you might have to talk to all three of them, you might only have to talk to one of them. You have to figure this out on your own. You have to do the investigation. So they went through the path and the process to go through and investigate. As I’ll just go and say they did have to talk to all three. The first one went and led them to two of the three bots, and then one of those two went and led them into the last bot. And then they had to go and figure out what do we think happened, and then our day two of class, they wrapped up that work, and we had a chat as a whole class about what did you find out, how do you think this spread, what do we need to do next, and it was actually quite a complicated case, but that’s the way that it spread throughout that week was to go and show them, like, hey, this is an airborne thing, it’s a dangerous thing, and this is a real job you might be able to actually get, and by being able to engage with the AIs as effectively a patient, they had to go through the process of the fact that one of the bots was extremely not helpful, in fact, actually almost like was very rude, and the reason for it was because of the circumstances built into this bot if they were found out to have a TB test that was positive, they had significant potential losses that would be a major problem for them. So that allowed them to actually engage and attempt to work through real-life experiences that they might actually have to go and deal with.

Rebecca: That sounds like a fun activity, that of course leads me to want to know how did you build those bots? … and a little bit of detail about using AI in that context.

Tim: Yeah, so using AI in this format is, I’ll say for myself, has not been a new thing, it’s actually been something I’ve been doing for a while. It started for me out pre- 2022 and the world exploding and changing on us, but it started before that, because in my exercise physiology course I used to teach, engaging with a client is really important, and learning how to do that, so back in the pre-AI time [LAUGHTER] I had used IBM Watson bots that you had to build very crudely when we go and look at then and now, where they had to work with this fake form of a client to pull out all the risk factors and try to understand what were their goals and how do I work with that, and it worked okay. It didn’t work great. It worked okay, because of just the inherent limitations. After we got into our current era, the last four years, roughly, that expanded greatly, and what I would do is I’d build out a prompt for the GPTs first, and now for our gems that included all of the different things I wanted, as like building, so it did include things like here is the background of you as a person. Here is a personality. Here are the, for example, in this case, if they had had any type of testing done, what are the tests? What are the results? What are the tests that we don’t go and know about within all of those? What are the ones that you immediately share? And then there might be additional forms of like a test, like maybe an X-ray of the chest, that unless the student asks, the bot won’t just offer it up. So, what are you allowed to just go and bring up? What are you allowed to bring up only after they go and ask about this thing? And then I did find that when we get into the disease space, where I want them to model the signs and the symptoms of a certain form of a problem. I need to give them exactly what are the symptoms you’re feeling, and I never give them strictly the textbook, because that’s usually not the reality. They’ll have some, but not all. And then I found that it was also very important that I put a very strict box around the bot, this is what you have, so you are a person who has a problem A, it occurred because of B, C, D, E, F, G. You’re not allowed to share any of this. It’s only for you to use to better drive your responses to the students, and so that as they ask about a thing like, have you had a fever, if I hadn’t defined that, it at least knows which way it should kind of push.

John: One of the things you had mentioned when we talked last time is that you had students engage in some self-reflection, and you referred to this a little bit earlier. What did they reflect on? Was it a metacognitive type of reflection, or was it reflecting just on the material? Could you tell us a little bit more about that?

Tim: So this actually, I won’t say that I invented it, because it’s not mine. I actually borrowed a resource from the American College of Sports Medicine annual conference three years ago in Boston, where there’s a really good discussion about flipped classroom approaches within the exercise physiology space, and one of the items that was brought up that I borrowed because it had been used in some research work was this weekly graded survey. So, in the Canvas shell, it’s arranged as a quiz, but it’s marked as a survey that is graded, and all that that means is once they go and do it, it’s just marked as check done, and it runs through a range of different things, and it’s the very last thing that they’re in charge of doing every single week of the term. So it begins with exploring how was the week overall, and I don’t say just for this class, I just say how was the week overall for everything, and that’s a multiple choice, and then we go and walk through, how well did you feel prepared for this week in class? How was the week for you overall in your life? Because we all know that we teach folks who are increasingly more stressed out right now, like I don’t know about both of you, I might have brought this up before, but I have students who, 50% plus of my class, is in six to seven classes and working one or two part-time jobs. They are incredibly busy, and then there’s other life that happens on top of that. So, having a feeling of like maybe they were off this week and maybe their life just took a bad turn in this week, so that makes sense. And then we went and moved into some more open-ended stuff, which included: What did you learn this week? What do you have in terms of a question? Were there any types of like a moment that was an aha for you (it’s fine if there weren’t)? And then we do a bit of goal setting at the very end, which is: “What do you want to do next week to improve on what happened this week? And then when you look back at this week: Did you accomplish the goal that was set for the current week? And then finally, just kind of a broad: “Anything else you want me to know, like did your car break down on the drive up from Phoenix, and you were stuck on the side of the highway for a whole day? And it’s been a thing that I’ve used for a couple semesters now, and overall it seems like it works very well, and the feedback has been very positive, in that a lot of the students are like, “I’ve never had a class require me to, and I’ve never thought about, stopping at the end of the week and reflecting over how things went,” and it’s helped them with a thing like, especially my students, who are those “got to have an A” students, which was me, in fairness of, they might have a bad week, and then when they have to stop and reflect, they’re like, “Oh yeah, I had to randomly work more hours than I thought, and I found out that my dad has to go in for a cardiac stent, of course it was a hard week.” And so it helps them kind of put the week in context better.

Rebecca: In the spirit of reflection, now that you’ve had [LAUGHTER] this experience over a semester, would you continue the approach? What are some things that you might do differently next time? This is your moment to reflect. [LAUGHTER]

Tim: Yeah, so reflection for me would be this, I think I wouldn’t, and I’m not planning on moving forward in exactly the way that we did. Learning that just the fact of Google will push adjustments to their models regularly, and it’s not always easy to go and track it down, that makes it a little bit unpredictable, and I think there definitely is time that could be clawed back because there are times when AI was just inherently not efficient. So in the current model I think there are improvements that could be made, and how I would improve this is I am very much a fan of OER, especially at the current time when things are just expensive, so I would want to create and provide content that provides that foundation that is a little bit more controllable, so I have a better idea of like this is the time that they’ll spend here, so I don’t say like it’s going to be an hour or two, and then bringing in that AI in a more limited way, but in a higher impact way, where instead of using the AI to learn, they’re going and using it as a way to apply and test their own knowledge in a manner that’s going to give them immediate feedback and allow a challenge to the way that they actually approach the content for that week.

John: One of the big concerns with the use of AI models is personally identifiable information. Were you concerned about that issue? I know the contract that Google provides with campuses is that they don’t use the data for training, but were there any residual concerns about that issue?

Tim: This is a great point, because this is a big thing that I work with our faculty on a lot, because with AI’s advancement so fast, it’s so easy to ignore the legal terms of use, which I know everybody reads in fine print. [LAUGHTER] And so for this spring semester I was not worried about that, number one, because as you’ve alluded to, we have a Google ed license, which explicitly prohibits them from training on our chats that are through our accounts, and as a part of that, I made sure that we had a pairing up with that, with ensuring to be very clear, I want you to log in through your college accounts onto this, that’s the only way that it’s like a guaranteed private, and part two, even with that, I don’t want you to put in anything that you wouldn’t mind having as like a TikTok post, as like a public thing. It’s here to help you go and learn the content. It’s not here to help you troubleshoot why you’re not [LAUGHTER] feeling great today. So I did go and build in a bit just to help our students better understand, like, what are the safe and unsafe ways to engage with AI in this format, because I don’t think that’s talked about enough in the world. Now, with that said, I will say that there’s a very interesting change on the horizon, and that’s because our institution has been… for quite a number of years now. We have both Google and Microsoft. Don’t ask me why, I don’t know why [LAUGHTER]… but moving into this fall we’re moving to purely a Microsoft license, so we no longer have the Google license, which has been an interesting change to find out about, because it’s been very recent that we’ve found out about it, that really affects this work. So, moving forward, we, we being myself and the faculty who go and teach these classes, we’re going to have a conversation over the summer about how do we manage this, because the Microsoft format is through the Copilot, and unfortunately the way that it works is I can make these – they’re called an agent in place of a Gem, however, once I go and push them for a student, at least right now, from what we’ve been told, it costs us tokens, which means that there’s an ongoing cost that’s not like a Gem, where it doesn’t matter how much they engage, it’s all wrapped up in that fee. This is a big change, because, as you know, as I suspect, both of you are feeling like finances are a worry for a lot of institutions, so we want to be very thoughtful. So we’re having to go and talk about this, about how do we move forward in the future, is this a thing where we keep it as a G em, and we’re just explicitly clear about you should put no private information in here, because even with a free account, there’s a fair amount of use you can do with these, so that’s a big change we have to go and figure out as we’ve moved away from the Google group.

John: That’s really unfortunate, because I know in campuses where people have had both the choice of faculty is to use Google tools and to use Gemini and Gems, both because of the cost and because Copilots development is behind the others. Even though it’s based on the Open AI model, the training and everything else is unique to Microsoft, and it’s designed for a business environment to keep information locked down and also to build based on the use of the chatbots created by the businesses that are running Microsoft, because it’s designed more for commercial enterprises than for academic enterprises.

Tim: Yeah, well, and I’ll just say, as an expansion, too, because depending on the institution, I mean, one of the things I want to look into as well is there are increasingly more open source models that we can use, and there’s plenty of techniques that, if you have the compute capacity, you could potentially train a larger model, just going and thinking, like maybe you train a Llama 4 and use that as a teacher to train a student that’s smaller that then we can host locally. So there’s plenty of alternates, but it requires you to have the proper not only compute and server capacities, but also the fact that you understand how to make that work. So that is a thing I want to look into, because I do agree with you, Copilot is much more on the business versus straight up education side. So it’s going to be interesting to see how this changes, and perhaps that’s a point to go and have a chat about in like a year after we’ve had a year to explore how have we adapted to the Microsoft model.

John: And that is probably going to be a much more of a transition than adjusting to the change in Gemini.

Tim: Yes, it will be. [LAUGHTER]

Rebecca: It’s a good reminder how quickly this landscape is shifting in the role that the changes in technology have, the role that these companies play in what we’re doing, the finances around it all, they all have an impact on what we do in the classroom. We always wrap up by asking: “What’s next?”

Tim: Yeah, [LAUGHTER]I think I might have alluded there. So, what’s next is for this fall, for both of the classes where we’ve used this in. First of all, one have to figure out what to do with the fact that we will no longer have G ems in an institutional license, so have to figure that out. And then two, how are we going to do adjustments with the classes to provide content in more than just text, because that gets a little bit boring. So, how do we provide the content foundation, and then back it up with applied learning through the use of an AI to further enhance learning? So, we want to keep moving forward with this idea. We just have some hurdles we have to go and jump over first.

John: It’s going to be a challenging experience moving forward, but I hope things go well.

Tim: Me too. [LAUGHTER]

Rebecca: I hope you’re a hurdle jumper, because they’re going to keep coming. [LAUGHTER]

Tim: Yeah, I think I might be sore by the end of this fall. [LAUGHTER] It’s going to be interesting to see what happens.

John: Going back to the multimodal thing, one of the people I worked with this year from one of the other institutions in the health sciences field had put a microphone in a mannequin and a speaker there, and they had voice interactions with a patient who was basically just a plain mannequin, but they were interviewing it and asking questions. They enjoyed the multimodal interactions, probably a bit more than just text interactions.

Tim: That’s a really interesting idea. I might have to follow up with you more about that, because that’s a really clever idea.

John: It wasn’t mine.

Rebecca: I immediately saw your gears turning. [LAUGHTER]

Tim: Yeah.

Rebecca: Well, it’s always a pleasure to talk to you, Tim. Thanks for joining us again.

Tim: Yeah, thank you. I’m sure we’ll follow up again in the future about how did the transition go. [LAUGHTER]

John: You’re not alone, because institutions are cutting costs, and many institutions, including us, have access both to Microsoft and to the Google tools, so we’ll see.

Tim: Yeah, we have some strong feelings as faculty.

Rebecca: Yes, we do. [LAUGHTER] All the big feelings. [LAUGHTER]

Tim: Yes.

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on Apple Podcasts or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

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451. All Day TA

 Imagine having a virtual clone of yourself to assist your students whenever they need help and would track where students are struggling. In this episode, Joshua Gans joins us to discuss an attempt at creating an AI platform that accomplishes this.

Joshua is a Professor of Strategic Management and Jeffrey S. Skill Chair of Technical Innovation and Entrepreneurship at the University of Toronto’s Rotman School of Management with a joint appointment in the Department of Economics. His work focuses on the economics of innovation, entrepreneurship, and artificial intelligence. He has authored numerous scholarly articles on the economic impact of generative AI and, with Ajay Agrawal and Avi Goldfarb, of Prediction Machines and Power and Prediction, two books that have helped shape public understanding of the economic implications of AI.  Joshua has been thinking deeply about what generative AI means for higher education: how it can support teaching and learning, how colleges should prepare students for AI-augmented careers, and how AI may reshape labor market opportunities for today’s students. At the University of Toronto, he and Kevin Bryan developed an AI teaching assistant, All Day TA, which has been used to provide students with support outside traditional class hours.

Show Notes

  • Agrawal, A., Gans, J., & Goldfarb, A. (2022). Prediction machines, updated and expanded: The simple economics of artificial intelligence. Harvard Business Press.
  • Agrawal, A., Gans, J., & Goldfarb, A. (2022). Power and prediction: The disruptive economics of artificial intelligence. Harvard Business Press.
  • All Day TA

Transcript

John: Imagine having a virtual clone of yourself to assist your students whenever they need help and would track where students are struggling. In this episode, we explore an attempt at creating an AI platform that accomplishes this.

[MUSIC]

John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

[MUSIC]

Rebecca: Our guest today is

Joshua: Gans, Professor of Strategic Management and Jeffrey S. Skill Chair of Technical Innovation and Entrepreneurship at the University of Toronto’s Rotman School of Management with a joint appointment in the Department of Economics. His work focuses on the economics of innovation, entrepreneurship, and artificial intelligence. He has authored numerous scholarly articles on the economic impact of generative AI and, with Ajay Agrawal and Avi Goldfarb, of Prediction Machines and Power and Prediction, two books that have helped shape public understanding of the economic implications of AI.

Joshua: has been thinking deeply about what generative AI means for higher education: how it can support teaching and learning, how colleges should prepare students for AI-augmented careers, and how AI may reshape labor market opportunities for today’s students. At the University of Toronto, he and Kevin Bryan developed an AI teaching assistant, All Day TA, which has been used to provide students with support outside traditional class hours. Welcome,

Joshua:.

Joshua:: I’m happy to be here.

John: We’re very glad you are joining us. Today’s teas are:…

Joshua:, are you drinking tea by any chance?

Joshua:: I am not. I’m sorry. I see it in the title. I don’t see it in the instructions for the podcast, and I would have followed them. [LAUGHTER]

John: Most of our recent guests have not.

Joshua:: I guess the listeners out there should pause this now and go get their tea.

Rebecca: Sounds like a good plan. I have English afternoon today, John.

John: and I have an Irish breakfast tea today.

Rebecca: Going all imperial. [LAUGHTER] At the initial release of ChatGPT in late November 2022 a primary concern of faculty was really on the impact of generative AI platforms on academic integrity, but now that we’ve had more experience with generative AI tools, what have faculty and institutions learned about the risks and opportunities of generative AI?

Joshua:: Well, those initial concerns that people were worried about have only got worse [LAUGHTER] in many respects. Nothing in the development of AI has brought any comfort to those concerns, at least insofar as the foundation models are concerned. I think this was always on the cards, which is one of the reasons we started working on this problem back in November 2022 when ChatGPT came out. Put simply, it’s not just a student issue. ChatGPT helps you do stuff, and it helps you do stuff that you don’t like doing. It just so happens that we have set ourselves up for a challenge there with regard to students, because we give them a whole lot of things to do, for most of students, most of the time they don’t like doing it, [LAUGHTER] relative to other things they could do. And I think they very much understand why they should be doing it, but unfortunately, our students, it turns out, are quite human, and so a temptation is right there that they will take it. That said, there are actually things we’ve learned from this experience. I think actually students have been learning faster than faculty about AI. One of the challenges we have is, well, how do we prepare the students for the world that they’re going to be working in, where they’ll have AI tools, etc. when we, as faculty, and everybody else doesn’t know anything about that, [LAUGHTER] and really it’s very difficult to even anticipate. Well, one of the fortunate answers is that, amongst all groups in society, students by this very mechanism have actually spent more time with AI than most people, [LAUGHTER] and so they are more keenly aware of where it works and where it does not work. That may still pose a challenge for assessment, but I think students I’ve noticed have got better at using AI, even in their assessment, which has got to bode well for something.

John: We give a lot of workshops here, and there’s two sort of responses we tend to get from faculty. Faculty tend to be really excited about all the things that AI can do for them when they learn about them, but they’re really troubled about all the things that students can use AI for. What sort of changes should we be making in teaching practices to deal with an environment where student access to AI tools is pretty much ubiquitous?

Joshua:: I think, when it comes down to it, the problem we have is the problem we’ve always had, [LAUGHTER] which is how do we engage students and get them to learn for their own good. Now our tried and true method is to basically hold a set of carrots and sticks, or some mix between the two, and then come up with surrogates for learning, which is essentially not proof that you’ve actually learned or deeply understood, the things that are correlated with it, and they may be more correlated with it, or more appropriate for certain types of students, and certain types of learning patterns, and neurodiversity, we call it, and things like that, but that’s always been the case, and so basically our approach has been: you should learn this or else, [LAUGHTER] and the “or else” is also done with a caveat as well. It basically says “I’m a professor, I can come and I can give you lectures and talk with you. I can spend a little bit of time in office hours if other people have additional questions, but by golly, I hate grading. I hate setting assessment. I hate grading assessment. So I’m going to give you assessment a couple of times a semester, and we’re going to be all in on that, you either do well there or you get whacked with a stick.” Now, that creates a very high-stakes, high-pressure environment, but I don’t believe there is any scientific merit that that’s a good way to learn. The way to learn is the way we actually assume students learn, but none of them do, which is every week you prepare for the lecture, you do the readings, you come in and you pay 100% rapt attention in it, and then you repeat. That would be the nice way to do things, [LAUGHTER] but we haven’t matched the assessment with that at all, we’ve made the assessment to do with cramming for final exams and things like that. Now, to be clear, if you do do what the professors want you to do and pay attention in a methodical way, you do quite well. And you know which group of people actually did that? The professors themselves, when they were studying, they generally tended to do that. That’s how we select professors. So we basically created a mythical system with practical implications that are very predictable, and I don’t like to condone cheating, but if you tell people their livelihood depends on something, which is a critical moment, and they haven’t learned all this stuff, they’re going to do things. [LAUGHTER] I’m an economist, and that’s what we’d expect, and we’ve set up everything about assessment, actually, on the presumption that they will try and do those things as well. So, throw in ChatGPT, [LAUGHTER] you’ll get more of that. The sort of good news is that ChatGPT, and AI in general, is so powerful. We’ve got a whole group of professors saying, well, I guess I’m going to have to spend more time creating exams and proctoring it, and some people are talking about oral exams, and a whole lot of things. I guess I’m going to have to do all that, but the alternative is, or maybe not. Is there a way we can actually use the AI in a way that will actually alleviate the fundamental problem, which is high-stakes assessment, and so that was our motivation for creating All Day TA. We haven’t got to that aspiration, but that’s where we were starting from. Is there a way that we can reduce the incentives of students to go to ChatGPT and instead pay attention to the things that the professor wants them to pay attention to.

Rebecca: What I’m hearing you describe are faculty that sound a lot like students and students that sound a lot like faculty.

Joshua:: They have a lot of commonalities. [LAUGHTER] If you are honest with yourselves, we are all balancing all sorts of things, and in many respects, depending on your perspective, they can look the same way, which is one of the reasons why I don’t jump up and down with the moral force and outrage of some [LAUGHTER] of my colleagues, because we’re not exactly pure in this endeavor. So you can think about it, what if we were so pure and given that as professors we actually wanted to do the right thing by learning, what would we do? We’ll spend all our time on it. Then we might come up with something closer to what they do in Oxford and Cambridge, which is they have two or three students a classroom sessions. They teach all the time. They are able to monitor the students’ progress every week. It’s in an intimate setting, so everybody’s got an incentive to study and learn as they go along, and then who cares about the final exams? [LAUGHTER] They probably don’t mean anything whatsoever, and who cares about AI, because you’re sitting right there, you can talk to people, you can find out if they know things. So we know that if we alleviate the chief cost for faculty, that is their own time, then we can design the right system. So then there comes the question is: “Well, can we use AI to do that same thing?” And our answer is yes. [LAUGHTER] Yes, I think you can, because it is possible to take your own material, the things in the way you like to teach, transcription of your own lectures, add other stuff to it, and I know it’s not a popular phrase, but you sort of create a digital twin of yourself, and it’s a twin that can interact, and 95% of the time will give exactly the same answer to the students that you would if you were spending time there. But there’s a big difference, even in this ideal Oxford Cambridge world, I only have 24 hours a day, seven days a week, even in that ideal world. When we first did a very crude version of our chatbot for our own courses, trained on our own material, back in 2023, we had 200 students in the class, and they asked, over the course of semester, this chatbot, which is ChatGPT 3.5 which is like the very first version, 10,000 questions. There is no professor at Oxford and Cambridge who is answering 10,000 questions, and so you can see that. And now most of those questions came near the midterm and near the final… what a surprise… because it’s actually a very useful tool, given the current system, but at the same time, when we’ve done things since then, you can now use these same materials to generate questions to ask the students, and they use it for self-testing, and it turns out they like that even more, and that’s not even assessment, that’s just practicing for midterms and finals, they like that even more. And we got up in one class in Texas was 80,000 of these, they were using it all the time, and they’re very high quality because they’re trained on your data and with your learning objectives in mind, so it’s only a small step away from that to saying, “Why don’t the students do something a bit more like the Khan Academy does for elementary, middle, and high school, where it does little tests, and you don’t get to learn the next bit or do the hardest stuff until you’ve mastered the other thing.” What if we had these multiple choice short answers, or whatever things we might evolve to, if we put our minds to it every week, and then the students will be sitting there: “Well, I could go to ChatGPT for these questions, but the problem is by the end of the semester, ChatGPT won’t be able to answer them, and so I’ll need to answer them. So it may be just easier for me to just answer them now when they’re easy [LAUGHTER] and spread out my learning of it.” I don’t know if that’s possible. We have another thing we deal with in this, which is IT departments and integrations in universities. We haven’t had that sort of access to really put in the tests, but that’s the goal. The goal is, if we could alleviate the professor constraint, we can have low- stakes assessment at regular intervals, paced at the student’s own pace, that allows us to do things, for instance, like making it not by pass and fail, keep doing it until you know it, which is very low-stakes indeed. So that’s why I think there’s a lot of promise, but we’ve had a wake-up call. But the wake-up call reaction is not to run away from AI. I think it’s to run directly towards it.

John: Now, does All Day TA track student progress and provide reports to the instructor, or is it just something used by the students themselves without that sort of information. You’re getting some information on the number of uses, but do you have other information about whether people have attained mastery?

Joshua:: Oh, yes, we definitely do have other. So we don’t identify students by their questions and their performance, and you could imagine a world where some, for actual assessment, they give permission, and of course those get recorded, but there’s a reason for that. Is because we saw the sorts of questions students were asking, even if we didn’t know who they were, and like 40% of them were ones that they would be embarrassed to ask a professor, but it’s so much easier to ask the chatbot than to ferret around in their notes and textbook for the answer. So it’s really a smoothing tool, but if they knew the professor was looking over them, they probably wouldn’t want to do that. You want to encourage the students not to fear this thing and not to worry about, but at the same time, look at all this information you’re getting as a professor about what the students are asking about, where they’re struggling, and there could be also things that you expressed incorrectly. If the chatbots answering something incorrectly, chances are we know it’s because you failed to describe it properly, [LAUGHTER] and not because of the chatbot making stuff up. That’s not the way we’ve designed it. So, we provide basically, like you would with a really good TA, you’d sort of say, “Oh, where are the students struggling?” So, every week you get a summary of what they’ve been looking for, what they’ve been concentrating on, or where the difficulties are. You get access to all the questions, even though you don’t know who’s asked them, and you can look through all that. You can adjust your lectures next week because of the information you receive. You can also adjust the answers right on the spot, and say, “Oh, that’s not the answer I want to give here,” and I can adjust that. It all depends on how much time, of course, you want to spend with it, but all that information is there, and our experience is that professors love getting real-time feedback on what students understand. It turns out, for all our wanting to save time on things, we are interested in using our time well.

Rebecca: You’ve indicated a little bit about how many questions, the sheer quantity [LAUGHTER] of questions that students have asked. Do you have more feedback on how students are responding to the platform, and maybe what profiles of students are benefiting the most from All Day TA?

Joshua:: So, it’s varied on things. We’ve rolled out this platform that can be used in any course, regardless of the discipline, regardless of the subject, where it really has a nice fit, especially. And basically, the thing that gives them a nice fit is where those assessments are very high stakes, ironically, where you’ve got midterms, finals, and increasingly so at the moment, or where you’re in a profession like nursing, where not only do you have to do an exam, you’ve got to score high on it, very high usage of All Day TA for those circumstances. Where people have a PhD course, where they’ve got the assignments getting done, and other courses, which are a bit more discussion-oriented, and things like that, not so. It all depends. Now, we haven’t done nearly enough to know all those gradations, but we do know that as people currently move back towards in-person exams because of the AI issues, at least until we sort out something else. All Day TA is a huge component for that, because it allows you to do that without getting simultaneously overwhelmed with students in those exam periods, panics, and what have you. And we haven’t had a study of this, but I imagine also it alleviates student anxiety. I mean, we notice that most of these questions are coming out outside of work time, and that’s why we called it All Day TA, [LAUGHTER] because it really is around, and it’s there when the students actually need it, and so I think it can reduce anxiety just by its mere existence. Even though I would like it all to evolve into another system.

John: You mentioned this evolving into another system. Where would you like to see this go in the future?

Joshua:: Well, our business [LAUGHTER] is convincing universities to adopt this. I don’t know what your impression of university is, but fast to adopt technology is not their characteristic. The students are quick, [LAUGHTER] but the universities tend to be slow. Imagine you could integrate this into the LMS, and the students, you had all their courses and stuff like that. Imagine they’re taking a third-year course and they’re studying for it, and the previous prerequisite was in first year. Can you imagine that they have access to their first-year TA still in third year? That’s got to be a good thing. And then when you start thinking in those terms, you say, “Hey, why would we stop when the student leaves the university?” So the possibilities are quite enormous in terms of being able to provide something better for the students to learn and to work, taking into the very real account that they’re human beings [LAUGHTER] and have those sorts of issues with them. And so the immediate thing that I want to do is, I would like to, and we’ve had a couple of successes in this, being able to integrate right into the LMS at an institutional level. Fortunately, AI is actually not that expensive in terms of it requires authority, because doing things with LMS should require authority, but it’s not like a big budget item. [LAUGHTER] It’s actually quite small for what it is doing, and so I would like to do that, because I think that’s the path to providing a better student experience, but also providing the information we need to design whole curricula and other things. What is being remembered? Wouldn’t it be great to know in your third-year class what people are asking about on day one about the first-year class? Wouldn’t that be really helpful to know what they have retained and what they haven’t, and just be aware of it? We currently do all this kind of blind, and then once we’ve done that, working out how to put the assessment in, and the low stakes-assessments, and other things, is all possible, but at the moment, access to student records, and student assistance, and student privacy is extremely important, and we think it is the hallmark of this business, and these sorts of products, so it needs universities to be very proactive in wanting to do that.

Rebecca: One of the things that you just hinted at a bit is the idea of access to AI beyond the classroom and in jobs and beyond. So many college students are constantly expressing concern about the impact of AI on their future jobs, and what occupations might AI tools serve to complement, and where might they serve as a substitute for highly educated workers?

Joshua:: Oh, well, that is a very big and important question that we haven’t got a resolution to. We could have an entire other podcast about that issue, but the way I sort of thought about it in our modest example was, you’re a student, you’ve started your new job, you’ve had some on-the-job training and other things like that. Then something comes up, and they’re assuming you remember whatever, and you don’t. [LAUGHTER] So you can go to the internet, but it may be something that you recall your professor having talked about, and so you could then basically ask your professor again without emailing them for those things, and it could be brought back up, and it triggers the memories, and it makes those connections better, and it might just be much easier to take the knowledge that we’ve given the student, pour it into their head, force them to cram, but maybe they’ll just remember a bit of it, and they can pull that straight into the workplace and make them more productive on day one. That’s the kind of thing that I just feel we seem to say, “Well, you’re on your own,” [LAUGHTER] and everybody’s talked about lifelong learning and other ways of staying connected. Well, here’s another potential opportunity here that I can see how it might work.

Rebecca: Or an opportunity for quality control over the sources,

Joshua:: Yeah. Well, what if there are updates as well? It could be that, yeah, you learned it this way, but now there’s some additional things. I don’t know, the possibilities are endless. And, of course, this is not something any centralized company is going to be able to provide. It’s going to be the people who taught you in the past who are updating their own systems, and so long as you can push that out. It’s interesting, though. I think there’s a lot of faculty members who are concerned about such things. [LAUGHTER] I can imagine dire scenarios in which that occurs, but I have to admit I still have more than enough faith in what we add, in both developing content and also structuring it in nuance and thinking about learning and stuff that the replacement option isn’t there. I’m all about replacing the stuff that we don’t like doing, so we can concentrate on the stuff that we do like doing.

John: And colleges in general haven’t always done a very good job of encouraging that lifelong learning, because, for example, they set up systems to buy back student books, so that students don’t get to keep their books, and LMS systems, almost every institution will lock them down shortly after the semester ends, so all the material that they had and resources disappear. The practical reason for that is, if students have to retake a course, they don’t want them to have access to similar assessments, but for most students, having access to those resources would be really helpful, especially if that could continue after they left college, as you mentioned.

Joshua:: I mean, again, think about what having access to recent assessment is. Why is that the case? That’s the case because we kind of like to reuse things that work, but with AI, you can tweak it up enough that that wouldn’t be an issue either. And also that presumes that these are high-stakes assessments that people want access to, as opposed to low- stakes ones that they don’t. So, really, from my perspective, you can really see how we could push to a new system given the right set of circumstances. I’m hopeful one day one university will sort of like realize this and we’ll be able to evolve to it and really experiment with it. We’re doing a lot of that here at the Rotman School, but even here, where it’s been in our classrooms for three years, and a larger number of classrooms, we’re still not integrated with the LMS, because that’s controlled by the University of Toronto, which is one of the largest universities in the world, [LAUGHTER] and I must admit, with the current security issues that hit Canvas, no one’s jumping up and down to do things, so it’s a challenging environment.

Rebecca: You spoke a bit earlier about the concerns of faculty not necessarily having a lot of experience with AI, but still needing to help students prepare for a workforce that does use AI. Can you talk a little bit about additional ways that we can better prepare students for that work environment?

Joshua:: That is a very difficult question. One of the problems is that things are changing so quickly, so even when we get some research on what might be working for students or what they might need in the workplace, that was from a model that was a year ago, and now is it relevant? Now that will settle down eventually for that stuff, but I don’t see any short-term thing there. I think it’s more we have to understand that we’re running big experiments all the time now, and not only the students learning, but we are learning as well as we do them. A lot of faculty I’ve encountered have chosen: Well, what if we just pretend that the thing doesn’t exist?” [LAUGHTER] And the problem with that is you will not learn, you cannot learn, you cannot serve your students if you pretend the thing doesn’t exist. Now, there could be great rationales for trying to work out what you want the students to learn without AI and what you want them to learn with AI, and we’ve had this challenge before. We had the same challenge when we had calculators, and we had the same challenge when I was told, when I was going through high school, I wasn’t allowed to type up my assignments at all, because computers started to have spell checkers, and that boy did they not want me to use computers to spell correctly. I should just somehow do it myself, even though let’s face it, the second I was out of there, I never had to worry about that again. So [LAUGHTER] that’s the kind of things that we’re dealing with, but there are things you have to learn, and any new technology really sort of forces you to think about what is it that I need to get into a student’s head, and will AI get in the way of that, which it could.

Rebecca: Probably like the need to prioritize limited resources, limited time with students. You have to decide what’s the most important to focus on, and what maybe we can offset to technology.

Joshua:: Indeed.

Rebecca: It’s always about resource management, isn’t it? These economists….

Joshua:: Ah yeah, exactly, [LAUGHTER] that’s correct. [LAUGHTER]

John: Going back, though, to the labor force, as Rebecca had mentioned before, there’s a lot of students who are really anxious about what their job prospects are like, and we’ve seen in the last couple of years that the job prospects in the U.S., at least, for a new college graduate have deteriorated quite a bit, and it’s not clear how much of that is due to AI, how much, because of the random policy shifts that are occurring at the federal level, or whatever else might be causing these things. One concern that’s coming up a lot in discussions is whether college is still going to be relevant in a world in which people have access to AI tools, and can use them to substitute for the types of learning that occurs in college. Do you think college is going to disappear or change fundamentally in some way?

Joshua:: Well, that is a, of course, a great question, but it’s not a question that just exists because of AI. I think, actually, with proper introspection, we should wonder about whether we have been, for the past few decades, serving students well. Now the evidence is that they earn more, they can get more jobs and other things for a college degree than with not. In the U.S., at least they’re quite expensive. It’s not clear what the value of that is, since at other places it’s much cheaper and students seem to get similar benefits. So we could discuss that. So there’s always a constant problem of what is relevant, what is out of college, and also half of what you get out of college is not related to the formal education, and it’s related to other things, growing up and socializing, and becoming an adult, and all those other things we list [LAUGHTER] to justify our existence. But the student anxiety and stuff, I’m not surprised, students are anxious about AI, because all of the big proponents of AI are going running around saying they’re going to wipe out all the jobs, and I have never bought into that. I’m, amongst my colleagues, a very prolific user of AI. I use it for all manner of things, and some of those things are quite excellent. I’m a head of department, and I use AI now to get rid of all of those reports and things that I have to write for the university that might have taken a day. They now get done in seconds, and it’s great because no one was ever going to read those reports. They just wanted to see that they existed, and now that I can use AI, they exist, much like students producing assignments, and so I can’t blame them. Students are producing assignments, and there’s producing for professors who, for the most part, don’t want to actually read them. Anyway, nonetheless, [LAUGHTER] the thing that I’ve seen from that is that anything that is enjoyable and similarly meaningful to you, and also involves judgment and taste, these are things that you can’t get from the AI. These AI models, as we wrote in our first book, are prediction machines. They’re good at certain aspects of intelligence, but not others. They’re quite miraculous in the way they’ve evolved over the time I’ve been studying them. No doubt about that. They’re amazing things, but in all of it, I haven’t had any reason to doubt the value and usefulness of what humans do, even though it’s sometimes very difficult to define. It’s come in my own experience, it’s come in all of the data that is generated. As I said, we can’t identify whether people have been losing jobs from AI. Will some people lose jobs from AI? No doubt, because it’s going to reorganize things, that happens, but is there going to be the mass 50% unemployment that somehow engineers in Silicon Valley can imagine, but no one else can. That’s not going to happen. And fundamentally, it’s this: if you believe enough that humans matter, that even with the best AI, humans provide something of value. If you believe that, you can simultaneously believe that AI is going to be great, and AI is going to be great for people. It’s only where you are in a mindset that I think is what drove the Silicon Valley types, is that humans are crappy, stupid, and should be replaced, that you get big use of AI and big displacement of humans. And so, fundamentally, that’s the different assumptions, people who are anxious have to say: “Is there something… what is it that I can do?” Now, I mean, the problem is that, being older folk, we sort of have more opinions about our value [LAUGHTER] as we’ve learned it over time, and university graduates, all they’ve been doing is not getting that, [LAUGHTER] not yet. And so it’s sort of like you would have to take that on faith, but I must admit I’ve seen no evidence to the contrary. That’s my resident belief at the moment, and so I’m on team human.

Rebecca: So pro human, I hear.

Joshua:: And I was perfectly open to the idea that we weren’t. I mean, when it comes down to it, my use of AI has been a whole lot of things that I’ve decided the AI is better than I am. I’ve decided that literally answering student questions, I think it’s better than I am… [LAUGHTER] doing those sorts of things. But ther’re other things, there’s enough of the other stuff, enough of the other stuff that I think it works, and I can spend more time doing that, so even better.

John: And at two in the morning, AI tends to be much better at answering student questions than we do.

Joshua:: Exactly, and the students know that too. The students don’t like going… there’s some students who like seeing professors, students who are really at the top of the class want to see it, but not the seventy on the test. And then the students who are struggling also like to go because they need that extra help. And the beauty of it is, is if you use All Day TA, you don’t have the mass in the middle coming and bothering you, and you can concentrate on the parts where you can actually provide the most value. It’s absolutely true. What do we get most value out of a professor? It’s engaging with really smart students who we think are going to go somewhere, or a struggling student who really was close to giving up, that you sort of explain things to, and they’ve been able to come through. Those are our rewarding parts. That’s what we want to do. We don’t like the students to come in the middle saying, “Will this be on the test? They can ask the AI.

John: And there is a fair amount of research that suggests that first-generation students and students with imposter syndrome are very unlikely to go to their professor to ask questions, because that would reveal that they don’t understand things that well, and they’d rather keep that hidden, and many of them would just give up. So having access to free tutoring service without any judgment 24 hours a day is a valuable service.

Joshua:: I would go beyond that. Well, I’m in one of the elite universities, University of Toronto. The vast majority of tertiary institutions are not that, they are ones where a lot of students struggling financially, they have other jobs, they’re working part time, they’re studying part time, and things like that, and those are the students who drop out. And why do you imagine they drop out? Because they’ve got these assessments, because they have under-resourced teachers as well. So, they have these high-stakes assessments, and it’s basically on the night before, they haven’t been able to learn it, and they can’t get any help. And they said, “Well, I can’t do this anymore.” Now, if just a few of those students, [LAUGHTER] because of All Day TA, can get the answers they need and be able to hump over those moments, they can complete their degree. And so, if we can just move a few percentage points on dropout rates, I will be more than thrilled.

Rebecca: Well, we always wrap up by asking, what’s next?

Joshua:: Well, what’s next? It’s very interesting to think about what’s next, because normally when we talk about what’s next, we’re thinking like in five or 10 years. Now I’m talking about what’s next is maybe later this year… [LAUGHTER] would be the sorts of things we’re thinking of, and I actually no longer have a very clear view of it. I kind of feel, “Oh, it’ll be exciting and new,” and I get excited anytime some new thing comes forward. I think what we’re going to see, what’s next, more is that the AI is going to start coming into the fore in the other parts of our jobs. As I already said, it can help administration, it can help teaching. We kinda know those. I think in research it’s going to be a very interesting development, where we will be confronted with our desire to know what the answer is versus what used to be a complimentary desire to be the one who found it, [LAUGHTER] and so we will have to reckon with that in regard, and everybody will have sort of views to it on that, but it’s not until it actually happens, or it happens to you that you really know how you feel about.

Rebecca: Much to look forward to, that’s for sure.

Joshua:: It’s going to be exciting. [LAUGHTER]

John: It is, and the rate of evolution of AI tools has been phenomenal. I don’t recall seeing anything else develop as rapidly as this.

Joshua:: No, it’s crazy. It is crazy, and I was studying this seven years before it occurred, [LAUGHTER] all the latest stuff, and it was like a surprise, how quickly it happened.

John: And just a few years ago, there were all these reports about people saying AI will be there in the next five years, and that kept getting extended, and all of a sudden it was there.

Joshua:: There it is. We arrived through the Turing test, the whole thing. Amazing.

John: Well, thank you. This was a really interesting conversation, and it’s a really interesting time to experience these things.

Joshua:: Thanks for having me. I’ve enjoyed it greatly.

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on Apple Podcasts or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

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450. Collaborative AI Guidance

With the rise of AI, institutions are scrambling to provide guidance and policies for students and faculty. In this episode, Kathleen Landy and Joshua Foster join us to discuss a collaborative approach involving student government, administration, and faculty.

Kathleen is the Provost and Vice President for Academic Affairs at Genesee Community College. Prior to this, Kathleen has served in leadership roles at teaching centers at Cornell University, Queensborough Community College, and Mercy College. She has taught in multiple modalities and also has extensive K-12 teaching experience. Kathleen also served on the Pod Network Core Committee from 2022 through 2025 and currently serves as a co-chair of the SUNY Council on Assessment. Joshua is the Vice President for Academic Affairs for the Student Government Association at Genesee Community College.

Show Notes

Transcript

John: With the rise of AI, institutions are scrambling to provide guidance and policies for students and faculty. In this episode, we discuss a collaborative approach involving student government, administration, and faculty.

[MUSIC]

John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

[MUSIC]

John: Our guests today are Kathleen Landy and Joshua Foster. Kathleen is the Provost and Vice President for Academic Affairs at Genesee Community College. Prior to this, Kathleen has served in leadership roles at teaching centers at Cornell University, Queensborough Community College, and Mercy College. She has taught in multiple modalities and also has extensive K-12 teaching experience. Kathleen also served on the Pod Network Core Committee from 2022 through 2025 and currently serves as a co-chair of the SUNY Council on Assessment. Joshua is the Vice President for Academic Affairs for the Student Government Association at Genesee Community College. Welcome, Joshua, and welcome back, Kathleen.

Kathleen: Thank you so much. Great to see you again.

Joshua: Thank you for having me here.

John: Thanks to both of you for joining.

Rebecca: Today’s teas are:… Joshua, are you drinking tea with us today?

Joshua: I am. I am having some Japanese Sencha green tea here in my GCC mug.

Rebecca: Amazing. And how about you, Kathleen?

Kathleen: Well, I don’t know if this is like wearing the concert T-shirt to the concert, like the band T-shirt to the concert, but I have a Tea for Teaching mug, and I’m defaulting to Irish breakfast tea.

Rebecca: Clearly one of the cool kids. [LAUGHTER]

Kathleen: That’s right, that’s right. [LAUGHTER]

Rebecca: How about you, John?

John: I have a Twinings English Breakfast tea today.

Rebecca: Oh, nice.

Kathleen: Very lovely.

Rebecca: I think I have… maybe I should verify…

John: Another imperial tea?

Rebecca: I do, [LAUGHTER] I have a Scottish breakfast tea today.

Kathleen: That sounds lovely. I don’t think I’ve ever had a Scottish breakfast tea.

Rebecca: It’s got a little more oomph to it. [LAUGHTER]

Kathleen: Okay.

Rebecca: A little bolder, I feel like.

Kathleen: There you go. Okay, I’ll have to check it out.

John: This is a follow-up to our earlier podcast, where we talked a little bit about program- level AI policies, and you mentioned that you had been working with a member of the Student Government Association to come up with some recommendations for faculty and students. Could you tell us a little bit about the origin of this collaboration on the policy?

Joshua: Sure, I would be happy to do that. As a liaison between students and faculty on campus, students often approach me with various concerns, and one concern that came up multiple times during the fall semester was students having their legitimate work flagged as partially or even completely AI-generated. This initially prompted a discussion in one of my classes, at which time I learned that many students actually avoid the use of, or even the mention of, AI in order to avoid the potential of a suspected academic integrity violation, but I also learned how frequently academic integrity violations related to AI do occur. So I realized this was a topic that necessitated a more direct and open conversation involving both the faculty and the student body, and that is what led Kathleen and I to develop these guidelines as a way to guide those conversations,

Kathleen: I’m happy to add to that, Joshua, because this came up organically in one of our routine meetings. So, Joshua and I, as part of his role at the SGA (Student Government Association), and my role in Academic Affairs, we meet every three weeks, and so this came up in one of our conversations, and it was so timely, and it was totally a function of happenstance that at the time I had been having conversations with academic program directors and multiple faculty about the necessity of having course-level AI policies, and so it was very serendipitous, almost, that there was this student concern that Joshua articulated, and I had been exploring this question with faculty, and it seemed like a really lovely opportunity to bring everyone together and explore this topic.,

Joshua: And I had actually heard at the time members of the faculty discussing that they did have concerns as well, and so it sounds like the people who we serve both had concerns, and so we could kind of bring those concerns together, merge them together in the development of these guidelines.

Rebecca: Can you talk a little bit about how you facilitated the creation of the guidelines? Who participated in developing this initial round and this initial draft?

Kathleen: So, Joshua and I, we opened a shared Word document, and we just got some thoughts together, and we thought initially it was a no-brainer to have this set of guidelines have two parts, one that was faculty facing and one that was student facing, and we knew that they would kind of run parallel to each other and reinforce each other, but we started with a little bit of a brain dump, and we just kind of mapped what we thought were good ideas and good starting points and points of entry for the conversations about AI and academic integrity, and we landed on, I guess, we would call a sacrificial draft that we thought we could both bring to our respective colleagues and get more input. So it was with real humility and curiosity that we did a little road tour. We hit the ground running with this document that we’ve shared with you as well, and I personally brought it to colleagues in Academic Senate. We have a standards committee, and so I brought it to the chairs of that committee and shared it with our academic program directors, and we went from there. We solicited feedback, and it was great feedback that we got. And Joshua, I don’t know if you want to speak to folks that you brought it to. I don’t know if it was the SGA cabinet.

Joshua: Yes, so I initially didn’t bring it to too many students. What I did rather was I sort of took what the guidelines were without actually taking the draft, and I took that and I talked to different stakeholders about their concerns, and I brought up where different points that were covered in those draft guidelines and got their feedback on each point that I thought was relevant to them, and then I would take that and contribute it back in, and then I would also look at what some of the different faculty members are who I talk with and get their feedback and kind of combine that feedback with the feedback from the students and bring that back to Kathleen and to her colleagues, and I think that was really a good collaborative way that we took this, to include both levels of feedback, but not have the students edit the guidelines, but have them indirectly contribute through my contribution, I think, allowed them to really be able to express their thoughts and their concerns more clearly.

John: We have a student committee on learning and teaching here, and this came up in all of our discussions with that group, and the same sort of concerns that you mentioned, Joshua, appeared, that some students were really upset that they were accused falsely of engaging in academic integrity violations, and also others were concerned about whether it was safe to use it, because they’d like to be able to develop skills in this, because it may be relevant for their careers. It’s a topic that I think applies to a lot of people. Could you give us an overview of the guidelines, both for faculty and for students in this draft document?

Kathleen: The guidelines are surprisingly simple, but we strove for them to be very clear. So, the guidelines include having a clear AI policy that’s articulated in every syllabus, even though that’s a soft expectation, we wanted to make it a little bit more concrete and a little bit more pronounced, and so we wanted to encourage faculty to have a clear policy that includes specific examples of acceptable and less acceptable uses of generative AI, and a disclaimer or an explanation about any possible AI detection platforms that might be in use for the course. So that’s kind of an equity issue. It’s a social justice, it’s a transparency related issue that if there are detection platforms in play, students should be aware of that. That should be a known element in any learning environment, and importantly, this same AI policy should have a clear list of consequences for initial and possibly for subsequent violations of the class policy. So we wanted to start with having something concrete in place, something that’s published for students and faculty alike to refer to. And then the second part of the guidelines for faculty involve posting open and candid conversations at the beginning of any course or assignment, something that came up in the previous discussion that we had was this idea that in sympathy for the schedules that students have and the potential for them having five different course level policies to keep track of, it’s really not realistic for any given course level policy to be expressed once and then never mentioned again, or to be published on page eight of the syllabus, and then never revisited again. So, the idea of not only having a clear AI policy, but revisiting that and explaining it and communicating it frequently and clearly, that’s a kindness that we can show to students. It’s a good practice. So, this idea of hosting ongoing and candid conversations within the class, especially at the beginning of a course or the beginning of an assignment, that’s really critical. And then finally, the guidelines involve one or two strategies for fostering greater student buy-in, for lack of a better term, or a greater sense of accountability among students for the policy, so things like having students sign an integrity statement, a commitment to acting within the confines of an academic integrity policy, having students sign an integrity statement, or including a question about AI use and implications within the context of a syllabus quiz, or something that’s a little bit more interactive. We thought that would allow for a structuring of engagement with the policy, to not just have it live somewhere, but to have students actually engage with the policy.

Rebecca: It seems really important not to just have something exist on paper or some virtual ether, right? [LAUGHTER] It’s like have people actually interact with it.

Kathleen: That’s right, especially because for many students, and this will change over time, of course, but they might not be accustomed to having to check with the course-level policy. These are relatively new and emerging caveats or elements of a syllabus. So, how could we not redirect students to say, “Hey, remember we have this policy, we have this expectation?” It’s really a kindness, I think, to students. And then Joshua, I’m happy to turn it to you for the student side.

Joshua: Yeah, thank you, Kathleen. So, the guidelines for students really do mirror and complement the guidelines for faculty, and I want to start by pointing out that, similarly to the guidelines for faculty, the guidelines for students do not dictate when the use of AI is appropriate or not appropriate. Instead, the goal of the guidelines is to help students learn how to communicate with their instructors to be sure that the course policies are clearly understood prior to any misunderstandings happening. So, with that in mind, the guidelines mentioned topics like requesting a course policy on AI, if one is not provided, and asking questions of the professor or the instructor to understand that policy. They encourage attending office hours, sending a professor an email with questions, or even asking a question in class, so that other students can benefit. Maybe other students have that same question, and maybe they don’t want to ask for the reasons that we discussed earlier. So, the guidelines, in addition to this, include steps for how a student could start a conversation with a faculty member if that student’s work has been flagged as having been AI generated, regardless of whether or not that work was correctly flagged as having been AI generated. The guidelines stress being respectful and aware that misunderstandings do occur, but they also encourage students to advocate for themselves when necessary, and I personally believe that student self-advocacy is a very important skill for students to learn early on during their college experience. The last major focus of the guidelines for students is the importance of building strong and collegial relationships with faculty members, which can be difficult or is something that is even avoided by some students, especially younger or first- nyear college students who are still adjusting to leaving a high school environment, and I believe that this is actually one of the most important parts of the guidelines.

Rebecca: I think I hear some really common themes around transparency and relationship building.

Kathleen: There’s no doubt. I was speaking with Joshua. We had a debrief of an event that we co-facilitated this past Friday, and I was struck by the extent to which the following statement is true. Almost all of my recommendations or strategies or suggestions for how to handle issues involving academic integrity and the use of AI, in particular, almost all of my strategies involve the human elements in a learning environment, and they’re all relational. It all comes down to either communicate… not all, but it often comes down to communication and relationships rather than the tech itself, and so I think that’s a really interesting relationship: that the tech challenges that we encounter often have very human or relationship-centered solutions. That’s been my experience to date. So I agree with you, Rebecca. There are trends in the solutions that we keep coming to.

John: I believe you also did some sessions with faculty, staff, and students about this. Could you tell us a little bit about that, and what sort of reactions were received?

Kathleen: So, we’ve had one session, and we hope it will be the first of many, and I have to tell you, it was awesome. We were delighted, we had over 50 participants on a Friday afternoon, no less, which is no small feat. We were very excited by the turnout, and we tried to be very mindful of how we engaged folks from the beginning. We wanted to set the right tone, and so we started with a little bit of a series of short interactive polls to let folks know that we’re all coming at this from a point of intellectual curiosity, and we wanted to build a little bit of a sense of community around this topic, and so the very simple question that we started with, it was a simple qualitative poll everywhere to just text your answer in, and we asked a very simple question. We asked what word best captures how you feel about generative AI in your classes, very simple, and we knew we could get anything, and so we gave everyone simple directions. Everyone had the option to pass if they wanted to, but everyone had the option to text a single word, and we generated a word cloud right there. I can send you, if you like, a picture of this word cloud. I’m looking right at it. I have to say, it was really lovely to see the extent to which students could see the faculty’s human responses to this question, and faculty could see students’ human responses to this question, and so the responses were anonymous, but the word cloud was really thought-provoking, and it was populated with words like conflicted, concerned, curious, complicated, stressful, uneasy, overwhelmed. I think it set a tone where everyone could kind of check their egos at the door, or check their personas of being an academic, or a scholar, or an honor student, what have you, fill in the blank. Everyone could check that at the door, and we all kind of became students of this together, and it was, I thought, surprisingly effective at just setting a nice tone of inquiry for the remainder of the session. The session was about an hour long, and so we had interactive polls and a bit of an overview of the guidelines. We distributed a physical copy, like a paper copy of these brief guidelines in the room, and we posted them for the hybrid. It was a hybrid session, that’s worth noting. We posted them for the online participants, and it generated rich discussion. We got some great suggestions from both instructors and staff alike. We had students there who weighed in. We had folks, both students and instructors, share experiences, times where they wish they had these guidelines. Some expressed a concern about having or desiring more robust guidelines, like they wanted more of the same. And I’ll maybe stop there, because Joshua, I’m sure you want to add to that, but I was surprised at how eager folks were, and I was gratified by the enthusiasm that the group expressed.

Joshua: I was very excited as well, after having been at that session, and I joked with Kathleen a little bit at our follow-up that I wish we had had two or three more hours to go on, because I think that we certainly could have, but I think that the thing I was most pleased about was that we had a good amount of both faculty and students in attendance, and that they could see that, in most cases, they are in agreement with each other on these issues, or at least there is some mutual common ground between our students and our faculty, and I think that was the first thing that was really important for both of those groups to see, and then the second thing was that a lot of students came to me afterwards and said that they were really excited to have learned about how AI is becoming a common issue and how interested people are in it. As an accounting student, I have found that within my classes I’ve had a lot of people who are both interested in AI and who are both very hesitant about it, and ironically, if I had to make a really, really wide swoop with a brush to say who is more pro the implementation of AI, at least in the specific classes that I have been in, it’s the faculty, not the students, and so I think that the students being able to see that was really helpful, that that may be what we students imagine that the faculty are thinking about, and what the faculty maybe imagine that the students are thinking about maybe those are being too heavily stereotyped, maybe those aren’t really, really how we are seeing this, and so I think that was really good to have experienced, and I just think it was the meeting was very well received. There was obviously a lot of desire for follow up to it, for more conversations, but I think that the conversation that we did have was a very good starting point, and it helped to really demonstrate that where the direction that we’re going is really the direction that we should be going.

Kathleen: Thanks, Joshua. The only thing I would add, because I don’t want to paint this picture that it’s all rainbows, and we all sang together at the end of this session. I did have a couple of faculty members, and I was super grateful that they attended. They didn’t express frustration, per se, but their response was more like, “yeah, and…” like they were just ready, and I’m loosely paraphrasing, but this is close to the exact language. They said, “this is good, this is fine, Kathleen, but this isn’t the real work. The real work has to come in the articulation of departmental policies, and what’s that look like?” And I guess my response to that was, “well, yeah, of course, that’s the departmental next step, and that’s not for Academic Affairs or SGA, for that matter, to dictate to departments what their departmental or course level policy should be,” and so I think the workshop work is what should follow. So, there was a little bit of maybe frustration, that might be too charged of a word, but there was a little bit of feedback that was, “yeah, and okay, like, get to it, get to the next step,” which indirectly I interpret as affirming feedback that we’re on the right track, that folks are eager for guidance or at least engagement on this topic.

Joshua: And I believe that the same is true for students. I think that students really want that greater level of course-level policy or program-level policy, but I think that we’re not to that point yet, and so at this point a student came to me today and asked me. My response would be, “think about communication, because that’s what we are able to do now. That’s what we can do now.” Those other more clear things will come, but now we have to focus on what we can realistically do together.

Rebecca: It seems like a really valuable opportunity to demystify what people are thinking about, and that’s a really important first step into moving towards policy, or something that’s more formalized. You’ve certainly presented this as a working draft, and some revisions, and things like that. What do you see as the next steps to maybe formalizing this work at an institutional level, and then obviously there’s some work that would need to follow at the departmental level.

Kathleen:I think there’s a few next steps, and one has to deal with instructional practice and faculty development, and the other has to deal with steps to take leading towards policy articulation. I think the immediate next step involves endorsement, to take the feedback, the great feedback we’ve been given, and refine these guidelines, share them again, probably have a few more rounds to get some greater input, but then go through the formal channels of shared governance to have endorsements, formal endorsements, so that we can say “here are some endorsed guidelines, and those endorsements are coming from Academic Senate, from our local union, from Cabinet, from SGA, from program chairs.” We can get a lot of structures on board to kind of promote these and broadly share them. On the instructional side of things, and this is connected closely, of course, to faculty development, I think we can generate conversations about all the things that we’ve been discussing and all the things that are focused on in these guidelines. One of the polls that we asked, one of the questions we asked this group, and we had some questions restricted to students and some restricted to faculty in this one- hour session that we had, and one of the faculty questions was very simple, yes or no question: “Do you presently have a clear published AI policy for your courses?” And 57% of faculty said yes, and clearly 43%, my follow-up question is, “why not?” Let’s get that number a little higher of those that do have a clear policy, and I think that’s really good for that 43% of faculty to see, like, “oh, wow, 57% of my colleagues present at this session have something in place. Let’s talk about what that is, and maybe I should have that,” and I think that those collegial conversations, and then doing the work of adopting, crafting your own AI policy, and publishing that in the context of whether it’s a Brightspace shell or a syllabus, likely multiple places, that’s part of what’s involved in the next steps from my perspective.

John:I know in our campus there’s been a fairly wide range of perceptions concerning AI detection software. Some faculty trust them very strongly, even when the evidence suggests otherwise. Other faculty very reluctant to rely on them at all, except maybe as a signal that they may want to contact a student to talk about the issue. I was really pleased to see that your guidelines explicitly stated that AI detection software is fallible. Could you talk a little bit about that, and whether people in general have accepted that message there?

Kathleen: I’d like to think they have accepted it, I think, and I also think it’s a case that folks are still exploring what detection platforms do and how they operate, and how they might be of use to them in their own classes. So, I do think it’s variable in terms of comfort with and knowledge of these platforms, but I think there’s a lot of false positives, there’s a lot of false detections, and I think disclaiming that and modeling how to have the conversations about that, that’s something that we hoped the guidelines would get into. I think dragging that issue into the light is part of the intent of these sessions. I think folks are pretty receptive to it, because there might even be a self-consciousness about what we don’t yet know. So once again, I do think there’s a dotted line to faculty development there, and I think we have to model the questions that we ask as we analyze the efficacy of these platforms. So I think it’s time for candor, and I think it’s a time for inquiry, and just the humble recognition that we have to talk about what we need, what we want, and how good these platforms are. How efficacious are they?

Joshua: And something that one of the faculty members, who was present at our session, brought up, and something that I really appreciated from the student perspective is the acknowledgement that because these AI detection platforms are not perfect, they can actually serve to erode the level of trust that has been built between students and faculty members. And so it’s unfortunate that they do that, but that’s one thing that will have to be accepted when using an AI detection platform, and so, as a student, I appreciate that faculty are acknowledging that reality, and so that means to me that they will be more sympathetic and more understanding, because obviously in some cases those tools, those positives, are accurate, but in other cases they may be a false positive. And so just having that awareness and the fact that faculty members are acknowledging that level of student trust that may be called into question, I think is really good for them to be able to recognize.

Kathleen: Well, it’s great that you say that, Joshua, and I do want to respond to it. It prompts me to underscore this. I think the disclaimers regarding the effectiveness of AI detection platforms, it drives the conversation to prevention rather than detection, and I think that’s a huge part of not only instructional and assessment practices, but also the learning environment, and it goes back to the relationships and the trust that you mentioned, Joshua. So, I think that’s a huge part of it, the shift from detection to prevention, that’s a nice point of entry for me, and the conversations with faculty.

Joshua: And I think that that level of trust between students and faculty may be the first step. probably is the first step, in that prevention.

Kathleen: That’s right. Agreed.

Rebecca: So, you’ve talked a little bit about wanting, or even departments, maybe, being eager for like the next steps. Can you talk a little bit about what movement there has been in terms of the course-level or program-level policies on AI, or what you maybe expect to see as we enter into the fall?

Kathleen: We’ve had a few departments, a few programs, or program clusters, I should say. We’ve had a few folks self-organize, and they’ve proven to be self-starters in this domain, and they’re really gathering and just meeting routinely to articulate policies and to explore what other institutions have to craft that together, and that’s inspiring. That’s really great to see. Our business department comes to mind immediately. They’re doing great work, and there are others that I think are curious, and folks are kind of coming to those realizations of, hey, we need to huddle up and figure this out. I think folks are coming to that conclusion on slightly different yet overlapping timelines. So, I think there’s a role for my role and Academic Affairs Administration to prompt that collaboration a bit more intentionally, whether it’s the articulation of a strategic objective relative to having a target, the number of academic programs to articulate as policy, regardless of what it is, I think we can prompt that a bit with the strategic planning that we do, with the faculty development planning that we do, and I think to a certain extent we’ve done that, but I think we can turn that up a little bit. I think we can be a bit more intentional about it, but it’s happening just at different degrees and varying by program.

John: We talked a little bit about AI detection and how perhaps that could be used to nudge people in ways to use AI within the guidelines of the course, but are there other strategies that faculty are using to encourage students to use AI ethically rather than to shortcut their learning?

Kathleen: It’s a great question. I think, and this will vary by discipline, so I don’t want to speak in too broad of terms here, but I might end up doing so. I think to the extent that AI can be leveraged to enhance or scaffold or facilitate a process, I think that’s always a good thing. And I think if the use of AI can underscore the importance of the integrity or ethics-related outcomes for a course or a discipline, that’s great. I think there’s incredible potential for use cases, in terms of here’s how to use, here’s how not to use, here’s how this could go really well, or here’s the quickest way to work yourself out of a position, a passion, a process, whatever is appropriate there. So, I think there are examples, but they’re highly discipline-specific, and I know that that’s not the most robust answer, but I do see evidence across disciplines that folks are incorporating AI in really transparent ways that scaffold learning rather than inhibit it.

John: Joshua, do you want to take a stab at that in terms of things that you’ve seen where faculty are encouraging students to use AI in productive ways,

Rebecca: …or even how students are doing that on their own. [LAUGHTER]

Kathleen: Yeah, yeah.

Joshua: True. Yes, I have seen it. So, Kathleen shared briefly earlier that one of our questions was how many faculty members have an AI course policy, but another one of our questions that was restricted to students was, “How many of you, how many students used AI to complete their coursework?” …and that’s not meant to be AI that’s sanctioned, that is meant to be using AI in appropriate ways, assumingly, and that answer was 89%. 89% answered yes. And this is an interesting thing, because in my personal experience, the people I’ve talked to, I would say that that percentage is probably lower, maybe more around 60% but I found that answer quite interesting, and from the students that I’ve talked to, even the faculty that I’ve talked to, or other tutors, people who work with students, a lot of students are using AI in ways, for example, they may ask for help coming up with a topic idea, or maybe to brainstorm a topic, or maybe they’re brainstorming a first paragraph, or a direction that they could go within an assignment, or maybe they’re comparing scenario, and I think that those things, those getting started is one way that I’ve seen a lot of my peers using AI. Another thing that I have seen is where they use it for research. Now that will get into another topic, which is the reliability of that research, and so that’s something that would be important to talk about, but I do see students using it. I also see a lot of students using it, and they have very good reasons for that. But I think that it is something that is becoming more in use. I’ve also seen faculty members, and not in particular any faculty members that I have personally had a class with, but who I have talked to, or have actually had assignments in which they ask students to use an AI tool to begin an assignment. For example, there was an assignment in one class that was used for the creation of a resume, and one of the parts of the assignment was to take the resume and run it through an AI tool and have it give you suggestions and feedback on where you could make some words stronger, and so I think that those are ways that AI could be used in ways that are actually helpful or productive for learning.

Kathleen: If I can add one additional comment, and Josh, your comments prompted this thought. One of the more valuable pieces of feedback that we received on the guidelines was our oversight or negligence in not mentioning the library and the learning center in the guidelines, and so to your question, John, I think it’s a really good opportunity, a great idea, in fact, to leverage the use of AI to facilitate engagement with the other support services and the library on our respective campuses. So I think to build that kind of analytical info literacy related analysis of AI generated content as part of a process for a course-based assignment, I think that kind of a no brainer that we have this fodder, this generated content that we can use to engage with tutors and librarians, and of course, faculty, TAs, fellow students to kind of engage in the analysis, the fact finding, the verification of information, all of the info lit and AI enhanced info lit competencies that we’re looking to develop. I think there’s opportunities there as well.

Joshua: The other thing that I have had some students tell me is that they turn to AI because they genuinely need help thinking through something, or they struggle with a certain topic. So, for example, I know a couple of students who use grammarly because they struggle with their grammar, and I think that one thing that we are encouraging faculty to do with these guidelines, and thus also encouraging students to do these guidelines, is to have faculty make clear when these tools are allowed, and have students understand when they’re not allowed, because sometimes there’s a fine line between when is something like Grammarly, when is that allowed, or when is it allowed to use Chat GPT to think through your thought versus when is that prohibited, and I think that having those guidelines is essential, including those in your course policy is essential. The other thing that Kathleen was mentioning with the library and with the tutoring, is those are alternatives, so when AI is not permitted, there are other things that can help students. They aren’t just left on their own. There are tutors. Tutors can help you think through your ideas. There are librarians. Librarians can help find information. They’re very good at information literacy and finding those information. They can also help to verify research, and maybe if research was done via an AI tool, maybe that information needs to be verified from another more academic source. And so librarians are very helpful with that as well.

Kathleen: Now, Joshua, I kind of want to jump in, and I want to challenge one phrase that you mentioned, and I’m doing so as your thought partner in this, so you’ll appreciate the sentiments and the collegial approach here, but I would not want to take away from your comments to be that librarians and the Learning Center are alternatives to generative AI. I think that’s a dangerous framing, and I know that you don’t mean to say that they’re like alternatives to AI, but I think that distinguishing between the tool and the resource that many AI platforms offer, distinguishing between that and the human-centered expert librarian and the qualified and well-situated, well-resourced tutor, they can help us use this tool to our advantage and help us navigate the best uses, for that’s often a distinction. I wouldn’t want any of our librarian and tutor colleagues to say, “Wait a minute,” of course, if you don’t mind me clarifying what I think I know you mean by that. I think that’s important.

Joshua: I don’t mind, and I think that there are going to be times, though, when students choose not to use AI, and when they choose that they would rather have that more experienced human they can go and talk to, and I think that’s what I was trying to say, is that you don’t have to use AI to succeed in your learning. There was so long that this wasn’t available, and so I think that it’s coming available, and it’s a great tool, but it’s not the be all end all. It’s becoming a great tool, but you still need to be able to learn as a student and be able to talk to people, and I think that is really, really important.

Kathleen: Yeah, and I think going back to the spirit of our session, we have to figure out what this means together, what AI use means in our respective disciplines and our respective classes, which is absolutely how we approached this set of conversations. So, I think it may be the be all end all, it may not be. I think we got to figure that out together, which is the spirit of these guidelines, certainly, and the conversations around them. It’s important.

Rebecca: And pointing students and faculty to all the available resources and the roles that they can play in learning is always really important.

Kathleen: Yes.

Rebecca: So we always wrap up by asking: “what’s next?”

Kathleen: In terms of what’s next. I think it’s a clear next step for us to continue bringing faculty and students together, that was so elucidating. It was really great for that exchange of perspectives and for that shared exploration of this really important and impactful topic. But I think we got to keep at it. We got to keep bringing people together in thoughtful ways. That’s what’s next from my perspective.

Joshua: Yeah, I agree with that, and I think whether it’s bringing students and faculty together again or talking among students, talking among faculty, and then coming back together, regardless of how it’s done, just continuing that conversation is really the next step. You know, I agree, Kathleen, having that continued conversation is just really important.

John: We know AI has been somewhat disruptive for students and for faculty, and it’s nice to see this sort of collaboration, and it’s also something that can take place really nicely at the class level as well as at the institutional level. And it sounds like you are making some really good progress there at GCC.

Kathleen: We’re really trying. Thanks so much to you both. Thank you.

Joshua: Thank you. It’s been wonderful to be here to talk with him today.

Rebecca: Yeah, it’s great to have both of your perspectives, because I think the model you’re sharing around the topic of AI could be applied to many other challenging topics that challenge both faculty and students, and bringing those two groups together to work through those challenges and establish guidelines and other strategies is really helpful.

Kathleen: Thank you. I think so too. One of the goals is to model. We’re trying to model as a campus community for each other, whether you’re a faculty, staff, student. We’re trying to model how to problem solve and how to figure things out together and do so in a way that’s ethically sound and mission-centered, and focused on learning. So, we’re trying, we’re hopeful, but we’ll get through it together.

John: And when both students and faculty are involved in making these policies and have a say, there’s going to be a lot more buy-in to the policies than if they were just imposed.

Kathleen: That’s right. We agree.

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on Apple Podcasts or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

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448. AI-Aware Teaching

While there is substantial debate over the appropriate role of generative AI in higher education, one area of agreement is that AI cannot be ignored. In this episode, Annette Vee, Marc Watkins, and Derek Bruff join us to discuss what faculty need to know to be AI-aware in their teaching.

Annette is an Associate Professor of English at the University of Pittsburgh where she has been actively involved with AI initiatives. She is the author of Coding Literacy: How Computer Programming is Changing Writing and is co-editor of TextGenEd: Teaching with Text Generation Technologies. Marc is a Lecturer in Writing and Rhetoric and an Assistant Director of Academic Innovation at the University of Mississippi, where he directs the AI Institute for Teachers. Derek Bruff is an Associate Director at the University of Virginia’s Center for Teaching Excellence, where he supports faculty in integrating generative AI in their teaching. He is the author of Intentional Tech: Principles to Guide the Use of Educational Technology in College Teaching and Teaching with Classroom Response Systems: Creating Active Learning Environments. He is the host and producer of the Intentional Teaching podcast. Annette, Marc, and Derek frequently serve as keynote speakers at academic conferences and write frequently about AI and higher education on their blogs. Annette, Marc, and Derek are the co-authors of The Norton Guide to AI-Aware Teaching.

Show Notes

Transcript

John: While there is substantial debate over the appropriate role of generative AI in higher education, one area of agreement is that AI cannot be ignored. In this episode, we discuss what faculty need to know to be AI-aware in their teaching.

[MUSIC]

John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

[MUSIC]

Rebecca: Our guests today are Annette Vee, Marc Watkins, and Derek Bruff. Annette is an Associate Professor of English at the University of Pittsburgh where she has been actively involved with AI initiatives. She is the author of Coding Literacy: How Computer Programming is Changing Writing and is co-editor of TextGenEd: Teaching with Text Generation Technologies. Marc is a Lecturer in Writing and Rhetoric and an Assistant Director of Academic Innovation at the University of Mississippi, where he directs the AI Institute for Teachers. Derek Bruff is an Associate Director at the University of Virginia’s Center for Teaching Excellence, where he supports faculty in integrating generative AI in their teaching. He is the author of Intentional Tech: Principles to Guide the Use of Educational Technology in College Teaching and Teaching with Classroom Response Systems: Creating Active Learning Environments. He is the host and producer of the Intentional Teaching podcast. Annette, Marc, and Derek frequently serve as keynote speakers at academic conferences and write frequently about AI and higher education on their blogs (which we’ll link to in the show notes). Our guests are the co-authors of The Norton Guide to AI-Aware Teaching. Welcome, Annette, and welcome back, Marc and Derek.

Annette: Thank you.

Derek: Thanks for having us.

Marc: Yeah, thank you, guys.

John: Thank you for joining us. It’s great to talk to all of you today. Today’s teas are:… Annette, what is your tea? [LAUGHTER]

Annette: I have to confess that we are out of tea season. For me, it is warm, and I’m on my third floor office, where it is not air conditioned, so I’m just drinking water. But I like tea. I like herbal tea… when it’s cold outside.

John: And Marc, are you drinking tea?

Marc: I wish I was. Our tea kettle in the office is broken today, so I have a very anti-tea Celsius that is a Kiwi Guava flavor, so it has caffeine and its liquid, [LAUGHTER] that’s the sort of the most related thing you can have with tea. But yeah, unfortunately, I’m like Annette, I don’t have access to good tea right now.

John: And Derek?

Derek: Well, I’m 0 for three. I am drinking coffee, [LAUGHTER] but I am drinking it out of my tea for teaching coffee mug.[LAUGHTER]

Rebecca: I think that might be blasphemous. [LAUGHTER]

Derek: I think I should get some points for having the on-brain coffee mug today.

John: Yes.

Rebecca: I think it’s good. It’s good.

Derek: Thank you, John, for gifting me a coffee mug when I saw you a couple of years ago.

Rebecca: It’s a tea mug. [LAUGHTER]

Derek: Not right now.

John: it’s a tea for teaching mug, and I think it was a coffee mug last time too.[LAUGHTER]

Rebecca: Yeah.

Annette: Get into some Wickenstinian conversations about definitions here. [LAUGHTER]

John: Well, I went to the POD conference with, I think, 48 tea for teaching mugs, and I think I came back with about two or three of them, because the whole place was filled with former guests from the podcast.

Marc: That’s great.

Annette: That’s lovely.

John: It was nice to be able to distribute them. And Rebecca, your tea?

Rebecca: I have British breakfast, nice and piping hot.

John: I have darjeeling tea today, which I picked up at the tea caddy at Epcot at the OLC conference last fall.

Rebecca: So we’ve invited me here today to discuss the Norton guide to AI-aware teaching, apparently, and not tea. [LAUGHTER]

Annette: It’s good because the conversation’s over otherwise. [LAUGHTER]

Rebecca: So, can you tell us a little bit about how this project came about?

Annette: Sure, I can start with that. So, this project was kind of a brainchild of Norton themselves, and I had been working with Erica Wnek, who is one of their fabulous editors there, and who works with composition, in particular. I’d been doing the Everyone Is an Author book. They wanted to add a chapter on AI for their next edition, which just came out, I think, in the fall, and from there we started talking about what else Norton might be able to do to support teachers with AI, and I started writing for a Substack, a newsletter that they launched, and worked with Erica primarily on that. It was the first time that Norton had done a Substack like that, and it ended up being reasonably popular, and then there seemed to be some demand for further guidance about AI teaching, but in particular teaching in the midst of AI that wasn’t just, “Hey, let’s lean into AI or here’s how we kind of route around AI,” but something a little bit more measured that was kind of the voice that I had been using in that blog, and so Erica asked me, “What would it look like if we did some sort of guide like that?” At first, I thought, “Well, there’s so many guides out there,” but ultimately I was interested, and even better was that they were really interested in recruiting some excellent co-authors, and so from there they brought on Marc and Derek, and so I can pass that off to them, which I think has really been wonderful for the project.

Marc: It has indeed. I really have learned a lot from both of you writing this, and it was kind of a sprint to go through this, and I think as we were writing it, we were both going through our own sort of basic just feelings about AI and seeing how other people were dealing with it too. We’ve been there for the. Last three and a half, four years, and asking ourselves some very deep questions about our own work with this technology, too, where this is coming to intersect, and trying to help faculty tred a path forward.

Derek: I’ll add that, as Rebecca mentioned, I’ve written a couple of other books on teaching with technology, and I think I have a writing voice that works well with Annette and with Marc, and with the goal of this project, a mix of what does the research tell us, to the extent that it tells us anything, what are the big ideas we need to be grappling with, and what does this look like in practice? I think that’s one of the things I really like about this book, is there’s lots of examples of how faculty are adapting and responding to AI in very concrete ways. That’s what I love to do, is to talk to faculty about what other faculty are doing, and help them see how they can adapt that to their own teaching. Yeah, so happy to be a part. And also, I would say I haven’t co-written before this project.

Rebecca: I didn’t know that, Derek. You reveal that now. [LAUGHTER]

Derek: I was a little skeptical. I kind of like to be in my own space when I’m writing, but this has been a really, really enjoyable process of drafting and getting feedback and revising and commenting and figuring out the structure together. I like the co-writing a lot more than I expected I would.

Annette: That’s really nice to hear. I want to say, too, that Norton brought us together, which I think is wonderful, because they just had like great vision of how we could each bring different expertise, which I think was like absolutely true. But the other thing is that I knew Derek and Marc’s work before this, and so I was really, really glad to be able to collaborate with them, and I do think, like BTS or other bands that the studio brings together, sometimes there’s just synergy, and it works. [LAUGHTER]

John: I really do like the title of AI-aware teaching, which I think fits nicely with Annette’s comment that it was somewhat in the middle, not at one of the poles, as many of the other books and approaches tend to be. Before we start talking about AI and teaching with AI, could you explain what you meant by AI-aware teaching?

Annette: So, I can start with that one. As Marc said, we were all in the process of writing this book, confronting our own feelings about AI in complex ways, and I think all of us had been wrestling with this, of course, before the book, because we’d all been working in this space for years, but the fact that I am absolutely an AI user, I find it really interesting. My work is in writing technologies, it’s the most exciting writing technology, certainly in my lifetime. So, there’s all these really interesting feelings, and then as a teacher, there’s these other feelings about students and shortcutting and the future of higher ed, and all these things, but the main thing is, as a technology, I think it’s just really important to be aware of what it is and what’s out there, and what that means is, for AI-aware teaching, it means understanding what the technology is and does, and not, you know, what it did three years ago, but what it’s doing now, and what are the possible future trajectories for it, and that includes all sorts of things about environmental impacts and politics, as well as the technology, and then also what students are actually doing with it, not what we would like them to be doing with it, or what they say they’re doing with it, but what they’re actually doing with it, so that involves a little bit of research and listening, and then figuring out what it is that we want students to get out of our classes, rethinking our learning goals, things like that, and then kind of recalibrating, given the current landscape, how we get to those learning goals that we have had, or revisiting those learning goals, maybe they need to be revised, and that is, I guess, my kind of sense of AI-aware teaching.

Derek: And I’ll add that I feel like there is a lot of discourse in higher ed that seems to indicate there are two camps: either you are refusing to use AI or resisting it, or you’re all in and you’re doing all these things with it, and I like the AI-aware framing, which is to say those could both be reasonable choices, but we need to understand what we’re dealing with, both the technologies and our students and our own teaching goals, and then make informed intentional choices. And I would argue that most faculty, once they’ve gone through that process, land on some mix of resisting AI in some parts of their teaching and engaging with AI in other parts of their teaching, and I think that’s okay, and I think we have a lot to offer in the book for faculty who are any mix of those two poles in how they actually practice AI-aware teaching.

Marc: Absolutely. I find myself sometimes in the middle of an assignment, designing assignment, being drawn into, let’s use AI, this aspect, let’s absolutely resist, refuse using AI in these different aspects, and then thinking about, from the student experiences, how they’re going to go through those same types of things to confront it. I think Annette’s point too is very apt for a moment too. The interface behind ChatGPT has not changed, but the models have underneath it, and the expectations I have from a lot of faculty is that they’ve tested these systems back in 2022/3, or 24 that they have a singular experience using them, and it was not very good or productive. Now things have changed pretty radically. These are not just language models, they’re, in theory, world models gainng the simulations of these different types of experiences, and so we have to be aware of what that is going to do for ourselves and for our students, and there are some, I think, very good benefits that can come out of this, but also be very cautious about it too, just trying to find that balanced pathway.

Rebecca: Can you talk a little bit about the structure of the book? There’s a couple parts to it. Can you reveal the underlying structure?

Derek: Yeah, I’ll take a stab at that. The book has two parts, and like these books, you can read any chapter in any order you want. I never do that. That’s not who I am. I read things from front to back. [LAUGHTER]

Annette: You’re revealing a lot of things today about yourself, Derek. [LAUGHTER]

Derek: People tell me they read books in other ways. [LAUGHTER]

Rebecca: All these exclusives…

Derek: But, I do think part one is meant to be moved through somewhat linearly, and that it walks you through the AI-aware teaching idea, so that we’ve have a chapter on what AI is and what it does. We have a chapter on how students are using AI, as best we can tell from the research and the surveys and the focus groups that have been done. And so the goal of part one is to help you do those aspects of AI-aware teaching, and then hopefully land on an approach to AI that really fits your course and your goals, and to start to shape how you might communicate that approach to your students through policies or guidance. Part two is very much more a random access part. We have a chapter on in-class activities that are AI aware and out of class activities that are AI aware. We have a chapter on AI and reading, a chapter on AI and writing, a chapter on AI for tutoring, and so it’s much more about where do you see AI showing up in the particular pieces of your courses and your teaching, and what ideas can you get to help you make again more informed intentional choices in those particular aspects. We also have a chapter on AI and academic integrity, because that’s kind of the elephant in the room. [LAUGHTER]

Annette: …that’s the first thing everybody asks us at workshops.

Derek: So we put it last.

Marc: It is, yeah. yeah, yeah. You got to get through the book if you want to get to the last chapter.

Derek: Well, I do at least.

Annette: Yeah, yeah.

Rebecca: I like how it was almost an afterthought there, In the way that you’re presenting it, [LAUGHTER]like it really was an elephant in the room.

Derek: Yeah, because I feel like it’s where so many conversations start, but I don’t know that those conversations are always super productive. I think it’s much more productive to get more grounding in who our students are, what the tools are doing, what our goals are, and then once we’ve got some of that infrastructure, that kind of mental infrastructure in place, we’re in a much better position to make good choices about how we respond to academic integrity concerns.

Marc: Imagine that, approaching this from not an emotional standpoint, but one that’s actually based on evidence of those types of things. I kid, of course. I mean, look, a lot of people are at that really gut-wrenching situation three, almost four, years since ChatGPT was launched. I do think one of the goals that I had personally writing this book, too, was to figure out ways to help faculty move past that initial gut reaction of just thinking about ChatGPT, generative AIs, as a cheating tool, and to start thinking about more broadly about when is it acceptable to use this, when it is not. How can we articulate that to our students through our learning outcomes? And what we did, I think, a really good job in the book, too, is looking out at the world of academia, too, and finding wonderful examples from faculty in how they’re actually incorporating a lot of these different types of experiences for their students, and how they’re sort of wrestling with these questions too.

Annette: Yeah, absolutely. I do think that that’s really the most exciting part about this book, is that we feature so many really concrete, tested examples from teachers at community colleges, at research universities, teaching colleges, just like everywhere, and for a long time I ran our graduate training in the English department for teachers, and now I run faculty development for AI, and this book sort of answers a lot of questions of sources that I would like when I’m teaching those kinds of things, like what do I want to assign that gives a kind of theoretical background, and also that kind of trust students, acknowledges student agency, trusts teachers and their expertise in whatever disciplines they’re teaching in, because it is meant to be something that moves across disciplines, and then gives them a whole bunch of examples, and there’s not answers in there, but there’s a whole lot of things to adapt, and so hopefully that’s useful for working teachers.

John: As you’ve noted, one of the concerns that many faculty have is that students may use it in ways that are not conducive or supportive of their learning. And actually, Derek had a recent podcast where he was talking with some people in math, how earlier on it was easy to detect the use of AI, because AI tools often got things wrong, but that’s much less true today, especially for the paid versions and the deep thinking versions of these tools. So, what are some strategies that faculty can use to assess student learning and their skill development in a world where they have access to these increasingly capable AI tools?

[AWKWARD PAUSE]

Marc: Let’s keep the awkward pause in here… [LAUGHTER]

Annette: I do feel that awkward pause. [LAUGHTER]

Marc: I do. Well, I can take the lead here on this one, if you guys don’t mind, then I’ll hand it off. I think strategies are evolving. I think that how we are seeing these tools being deployed and marketed to students, too, is part of our awareness to see this sort of version of it too. AI detection is also changing alongside all these other tools as well. I’ve really leaned in personally for myself, and also included examples too, about emphasizing disclosure when AI is being used, both from the student perspectives, but I think it’s also important for faculty to start having these conversations themselves, too. We are not only seeing students use AI, we’re starting to see faculty now really adopt these in all parts of the course, including in some cases grading. So, if you’re going to use AI in that sort of manner, too, you probably want to think about disclosing it as just sort of a baseline expectation and giving some great examples about what, as I said, in a recent talk, too, there’s performative disclosure, there’s exhaustive disclosure, we give them everything, but then there’s authentic disclosure, where you want to have a conversation, we want to have a dialog about how AI is being used, because in some ways you’re genuinely curious about how this is actually being used by students, and if it can be able to support them, and there’s lots of analytics you can use with the course management system, too, to track student behavior. That’s one thing to kind of be there to just make it visible, but the main strategy there is that you really want to have a situation where you can have conversations with them in some way, shape, or form. That’s very difficult for a high enrollment class, or if you’re teaching six sections, which some of our faculty are doing, and can’t actually have those types of relationships,

Derek: I’ll add that what I hear fairly consistently from students through surveys and panels that I’ve been a part of is that they want some clarity on what the boundary lines are around what’s appropriate use of AI and what’s not, and there’s lots of different ways to try to communicate those boundary lines. There’s the AI assessment scale, which says for this assessment, these are the types of uses that are okay. You can do it at a course level and say it’s okay to use AI for figuring out a hard concept or brainstorming ideas, but you can’t use it for drafting, or you can use it for editing. We’ve seen lots of different examples of how faculty are helping to define those boundary lines for students. In some cases, to Marc’s point about good conversations, they are figuring out those boundary lines with their students through conversation. They’re kind of coming together to come up with good policies around this kind of thing. And I think, though, an important piece of this is that most students want to know kind of what’s allowed and what’s not allowed, right? That’s a big piece of it. But I think students are also concerned about what’s going to help my learning and what’s not going to help my learning, and they are not always in a good position to know what uses of AI are going to be conducive to their best learning. They’re novices, they’re figuring out how to learn. We may have a better idea of that. We may be figuring it out too, in many cases, because AI is so new, but it’s not just about how can we secure our assessments. And from the student’s perspective, it’s not just about how can I stay out of trouble, but there’s a strong element of how can we actually help learning happen in the ways that are meaningful, and figuring out those boundary lines together is one way to get at that shared goal that we and our students both have.

Annette: I think that’s important, that shared goal, because one of the things that we know from what students tell us about their experiences of AI in classes is that they are really frustrated about a lot of what’s happening in that there is lack of clarity in policies, most of what they see in policies is do not do this, rather than here’s some good ways to use AI, and they find that sometimes infantilizing, I think, and unrealistic, and then they also don’t like it when their peers are overusing AI, and that kind of cheapens their own experience and degree and their effort, and so they have a lot of feelings about it. Marc started out by saying, talking to students, I think that’s really the crucial thing, and I think there’s ways you can do that and certainly we talk about that in the book, you can do that in large lecture classes and through asynchronous surveys, all sorts of ways. It’s possible to hear from students in a lot of different ways, but I think that’s super important, and also one of the reasons why I said in the answer to the last question about student agency is that we need to make sure that students are getting what their goals are out of our classes, we have external goals and things that we want them to get out of classes, but they have their own goals, and they have their own interests in learning, as Derek mentioned. So, can we help them align those goals that they have to what we’re doing in the class, and help them articulate how this class is going to help them in the future, because our students are also nervous about job prospects and all sorts of things, and I think the more that we can lean into the fact that we’re there to support their learning, we can help all of those conceptual things. The other thing that we talk about in the book some is the University of Sydney two-lane assessment, which I think is a helpful framework, thinking about, on the one hand, secured assessment, and that is like proctored exams or things where you have a really clear idea that the person who is represented here in this space is the same person you’re assessing learning of this particular person, and then you’ve got a lot of spaces of open assessment where students are doing homework, low key, et cetera, they may or may not be able to use AI. And so, I think that one of the reasons why we get that question all the time, about like, how do you stop students from cheating, or whatever, in workshops, is that the labor that teachers are going through is so significant right now, and nobody wants to do the surveillance and policing, zero teachers want to do that, and trying to figure out how do you actually assess what a student is doing is so much work, and so if we can narrow that space down, and then let students play around a little bit more with here’s possible positive ways of using AI to enhance your learning, in ways that they may not necessarily know already. As Derek said, they want to work on their learning, but it’s not always clear what that looks like, and that’s part of why we have teaching experts in the room, that is us, right? So we’re giving all very complicated answers to this, and that’s because there is no silver bullet. We keep coming back to that in the book. There are no easy answers, and we do not give easy answers in this book, because they’re just aren’t present.

Marc: That’s absolutely right. And she also hit on something that I think we were all really attuned to, is the labor of this going through the sort of response to AI. Doesn’t matter if you want to engage AI to or refuse it to, you’re still going to have to really focus on work, and part of what we’ve been doing too is trying to find different strategies to support faculty, so that’s not so overwhelming, trying to think about even taking some steps from, like, Jim Lang’s small teaching moments to bring up these types of conversations, because we realize that not all faculty are going to have support from wonderful teaching and learning centers. Some faculty are going to be contingent and sometimes not have much support at all, too, and they still are going to want to practice some type of AI awareness with their class and their actual day to day lives, so labor, I think, is a really big one we’ve been talking about as we go through it.

Rebecca: I think one of the spaces we get a lot of questions is on the asynchronous online environment, in particular, because it’s extra challenging to figure out ways to do assessments or to do quick checks for learning in that environment where it’s completely vulnerable to AI in the ways that maybe we have historically done these things. Those that teach in in- class settings have moved to using blue books and some other things occasionally. What advice do you have for some faculty that are specifically in this asynchronous environment that are hitting some slightly different challenges than you might encounter in a face-to-face class.

Marc: I think the best piece of advice I could offer, because I drafted, I think, a chapter that we try to talk about this, is to breathe and not take this personally. It’s not against you, and there’s certain things you can control. Sometimes you have options with your modality you pick as a teacher, sometimes that’s picked for you, but you can also really search for ways that you are more present inside of your online class that makes it more embodied for yourself and for your students. I’m doing that myself now too, with my hybrid and online classes too, trying to be more there with them, having more conversations, and just also making myself more available to them too, because one thing that I think we’ve all noticed is that if you are doing an asynchronous course on autopilot, not only is that very prone to AI misuse, but also there’s a debate too, if you’re not there as the teaching expert, that you’re not there as the person in the room, too, what is necessarily being lost if a student is going to use AI in that context? So that does really reveal a lot of our practice that we’ve gone through to start thinking about it. For the security aspect, too, there are layers of things that you can do in these courses. You can, if you’d like to engage a lockdown browser for some assessment types, secure it. That’s not going to work for everything, but you can also switch over and think about doing a mix of video assignments. I do a lot of work instead of the discussion board in my online classes with videos. I don’t do the talking head thing anymore, too, where they just read a script, which, because that script is generally generated by AI, I have them actually write something or do something else there with, if they’re doing a multimodal project, share their screen and work in real time on the screen too, or they do a recording of that asynchronously, so I want them actually working in practice, showing me that process, because even the AI is involved in that too. They’re still working through those decisions, they’re still thinking about those things. So, there are some strategies we can use. They are going to be complicated. I do think we need a little bit more support from our course management systems to work with us, especially now that agentic AI is here. How many students know about agentic AI, I think is a very good question. I think most of them will associate generative AI with ChatGPT, just like Google is synonymous with search. I don’t think they’ve risen to the point, too, of they’re all going out to use agents to go through and crash their courses. I would actually say that faculty are maybe more aware of that than students are, which is a good thing to start thinking about where this is headed, but it is something to be thoughtful about as we go forward too, because as these systems become more and more advanced and also more autonomous in what they can do with the different workflows, it’s not just gonna be students that are going to be adopting them, we have news that Canvas is going to have an AI teaching agent there as well, with certain limitations and guardrails, but this is just sort of the start of this new version of working with these tools, and we need to start thinking about what sort of boundaries we want to put in place, both for students and for ourselves with them.

Derek: I think for the online space, as you say, Rebecca, the online asynchronous is kind of the perfect storm of AI problems. I’ve been thinking that there’s an impulse to try to solve that problem through better course design. If we can have more transparent learning objectives, if our assignments are more authentic, if we can combine those, so students know here’s why I’m doing this project, and here’s what I’m going to get out of it, and it aligns with my personal and professional goals. Those are all things that are going to help students resist an unhelpful use of AI and lean into the hard work of learning. I don’t think that’s sufficient. [LAUGHTER] I do think that’s necessary. I think that’s good teaching to begin with. I do think we also need to have a cybersecurity mindset that says there’s going to be bad actors who are using tools that are problematic, and we’re going to need help from our IT infrastructure to figure out how we can block things and prevent things. I think there’s sometimes an impulse just to do that, right? Like somehow we can technology our way out of this problem. I really do think we need both. I think we need better curricula that better align with students’ goals in more transparent ways, and we also need to think about the technology tools that we’re going to use. So, one of the metaphors I think I shared with our author group was the notion of a locked door, so I have a locked door in the front of my house. It’s my understanding I haven’t tried this, it’s my understanding that with about an hour and a few simple tools and YouTube, any one of us could figure out how to pick the lock on the front of my door. The technology itself is not super secure, but it communicates to anyone coming by, you’re not supposed to just walk in my house, you need to ask first, and so sometimes it’s tempting to think about the kind of anti-cheating technologies as like a secure barrier, like we’re going to keep out all of the cheating, we’re not going to keep out all the cheating, we’re going to keep out some of the cheating, but we’re also going to communicate what those boundary lines to students are a lot more clearly to say these are signals we give to students to say don’t do this and please do this instead. The research on academic integrity says most students don’t cheat because they’re evil people, [LAUGHTER] mostly it’s because of the current environmental situation that they’re facing. And so if we can create those signals and boundary lines that help students make a better choice in the moment, I think that’s a lot of the good that we can do in this case.

Annette: I love that metaphor of Derek’s. I think it’s really helpful, but one of the things that signals is not only to the students who would be cheaters, who might, if it were just a little bit easier, make a different decision, but it’s also indicating to students that their fellow students are getting the same message, and so there is a “here in this space we respect academic integrity, and that means you should also feel comfortable doing the real work and leaning into the hard work of learning,” as Derek said, because they do feel like suckers if they’re doing that hard work and their peers are not, even if it’s not on a curve, you know, whatever, there’s like that deep inherent feeling of unfairness, so I think that’s really crucial. Marc brought up the point of agentic AI, and how that might be more of an issue in online teaching, and that maybe faculty are more aware of it now than students, which is maybe a good space for us to be thinking about that. One of the reasons why I feel like I’m not as worried about agentic AI is that it is so clearly an academic integrity violation. Something else is impersonating you and doing the work of you on a platform, which isn’t to say that it won’t happen, of course it’s happening even now, but that casual, like, is this or is this not against the policy? It’s really against the policy you survey students, and they’re like, “No, flat out, that is just absolutely wrong,” versus, “well, this policy says no AI, but it doesn’t go into details, and I did some brainstorming, but I didn’t use it for writing,” like that is “who knows, like maybe,” they weren’t really specific. So I think that’s more the space that when we talk to students, we can help them think through, “Okay, this is why I really don’t want you to use AI for brainstorming… for these specific reasons here, and maybe it’s good in other contexts, but not here.” And so this is why I think agentic AI, certainly we should be paying attention to it, but I just do not envision a future in which all college students are absolutely botting their way through their degrees.

John: You talk about a number of strategies that can be used in terms of getting student buy-in to reduce the excessive reliance on AI, but are there any other strategies that you can think of that might be able to deter students from using AI in ways that are harmful?

Derek: So, I can think of a couple more. We’ve talked about the big ones around having transparency with students about learning objectives and what they’re going to gain out of this learning experience, we’ve talked about more authentic assignments that kind of connect more with students’ interests. I think a lot of faculty are experimenting with alternative grading schemes that are changing the motivational landscape for students and giving them more opportunities to revise and resubmit and try again. That’s going to take some of the high stakes away that might lead students to take shortcuts. Again, not a silver bullet, but it’s part of those environmental factors. We talked about online courses, and it’s easy sometimes to forget that even in online courses our students are humans with bodies in real physical environments, and so I’m seeing some faculty start to think creatively, like Marc was saying, about how could we do some process tracking where they are doing some work, and it’s recorded, or are there assignments that are going to get them out of their laptop zone and into the real world to do something that’s connected to your course? Again, not a silver bullet, but adding that to our mix of engagements, I think, can help students shy away from shortcuts. And the other thing I would say is, I referred to this earlier, students are learning how to learn when we encounter them. We are probably better learners than they are, maybe not in all cases, but we’re experienced academics, we’re pretty good at learning. AI is changing how we approach learning in our own disciplines, but what I would argue for is giving students more opportunities to do some metacognitive work, reflecting on their own learning in our courses, and thinking about how they used AI. Was it helpful? Was it not helpful? They had to read a hard chapter this week. What were the strategies they used to make it through that hard chapter? Which strategies were more or less helpful for that? And some of those strategies may involve AI, and some may not. Our students are going to go, and they’re going to have access to AI tools when they leave us. Hopefully, we can equip them to use those tools with some level of discernment, and that involves some self knowledge and some metacognitive thinking, and so I think we should start to build those opportunities in our courses for students.

Rebecca: Well, you’ve teed this up nicely, Derek. Thinking about the workplace and how AI is used in the workplace, are there ways that we should be rethinking or adjusting our learning objectives for our courses to either cycle out some skills or particular things that maybe were in there before, and put in some new things. I think at the top, Annette, you talked a little bit about a moment to reflect on [LAUGHTER] learning objectives and potentially take it as an opportunity to revise.

Annette: Yeah, absolutely. Derek used the word discernment, and that’s a word we really hooked into in the book, is thinking about how students can exercise careful judgment about when to use AI, when not to use AI. We all know a dozen examples of contexts in which people have used AI in places that are absolutely inappropriate, either for human means, either for signing off on something that shouldn’t have been signed off on, hallucinations, inaccuracies, all sorts of things, and I feel like my goal is to have students [LAUGHTER] not do that, like don’t put us in the headlines, you know,[LAUGHTER] which I think is something that goes over well with administrators at any university. But, really it’s like, how do you make good judgment on what AI looks like when you go into the workplace, and there are so many workplaces that really are leaning in, and it is kind of unregulated in a lot of ways. It’s surreptitious, it’s tacit, it’s the secret cyborg that Ethan Mollick talks about, and so I think it is really important for students to not just like, “here’s how you do prompt engineering,” but something that’s much more sophisticated about how are you supplementing the knowledge that you have when you’re using these tools.

Marc: Yeah, the goal with discernment, too. I mean, I’ll just give you an example, too. I just spoke with our law school, and they are getting a lot of interesting signals from the legal industry about how they want AI to be used and not used. You can actually go on to the AI hallucination case database. Someone’s actually set this up. There’s 1300 hallucinated cases, along with the sanction that the judge, who, of course, was very upset, found out AI was used in a way that created fictitious case law. So there is that issue too, of using AI inappropriate.

Derek: And just to clarify, these are real lawyers who have submitted briefs to courts where there were hallucinated content in those briefs, and they were caught on it and called out and punishment. And there’s a website that tracks all this, and I think it’s just a weird, strange world we’re living in, where that continues to happen, and someone is tracking all of that.

Marc: Indeed, yeah. And to make it even stranger now, the opposite end of the spectrum is they’re hearing from a lot of corporate interests too, is that when they go to bill them for their hours, they want to have AI listed there, not as disclosure for hallucinations, but how much money did you save us by using AI, or did you use enough AI. So there are some really wild mixed signals, depending on what your discipline is, about what your industry is, as well, too. And helping students navigate that is a big challenge. Helping faculty now navigate those questions, too. It’s like, okay, do I need my students to learn about AI to avoid hallucinations? Oh, wait, you have to learn about AI because you’re being billed for it if you don’t use it enough. So, it’s really fascinating just to see this play out. That’s just one example. We have this in different industries too. I’ve talked with folks in hospitality management. AI is a massive tool in that industry right now, and they’re having some issues that they’re doing this with too much AI for the audience and upsetting them too, but also, having that same sort of situation too, where your company you’re working with, or you’re supposed to be working with, is demanding you use AI to cut overhead. So it is going to be a challenge to navigate, for sure.

Rebecca: So, are we revising our learning objectives?

Derek: I think, to Marc’s point, I think it depends a lot on the discipline that you’re in and how things are shaking out. So, like in computer science, the goal of learning how to write basic code is less important now. The goal of figuring out how to evaluate the quality of some other code that you’ve been given, whether it was written by a human or an AI or not, the kind of reading and evaluating code that’s more important now. Over in a writing class, though, writing the first draft is kind of the equivalent to drafting that code, right? Is writing the first draft not important because AI can do it? I don’t think so. I think the ideation and brainstorming that happens during that first draft is super important, and so similar moves with AI in different disciplines may be thought of very differently in those disciplines because of kind of what’s under the surface there, and so that’s why I think a lot of these conversations, around learning objectives in particular, need to happen within the disciplines and within the fields, particularly if those disciplines are having some conversations with how the workforce is changing.

Annette: One of the things that we talk about in the writing chapter, to kind of extend a little bit what Derek was talking about, is that there are different important aspects of the intellectual process across different aspects of writing, so I teach in an English department, and that means that that ideation, the brainstorming, the writing is kind of the argument, and that’s the work. I also spent eight years working in a neuroscience lab, and in that lab I did some of the writing. That was inconsequential, because, like, I didn’t design the experiments, I didn’t, I mean, sometimes I actually did sleep deprive [LAUGHTER] the rats, but I didn’t really do the work, the intellectual work of the lab, and so I didn’t get an authorship credit, rightly so. And so when we look across disciplines, it is really important. This is why we keep saying in the book, we trust you to figure this out, is like you have to think about like what is the intellectual work that’s happening in your class and in your discipline and for your students, so that you can pinpoint that intellectual work and make sure that it’s enhanced or at least not undermined by AI. And then maybe, such as what Marc is talking about with the legal profession, you need to integrate AI or help students think about how they might thoughtfully do that, because they’ll need to have that skill moving forward,

John: And by connecting to what people in the fields where students are likely to go into when they graduate, it can create more authentic learning opportunities where students are using AI in the same way they might be expecting to use it later, I think. We’ve talked a little bit about all the concerns that faculty have, but there’s lots of ways in which AI might be useful to assist with student learning. Can you talk a little bit about some ways in which AI tools can be helpful in increasing student learning?

Derek: So, I’ll jump in. I’ve had a journey on this, because I feel like when I started writing with these two, I was the like all in on AI, and let’s use it to augment our teaching and then create new learning experiences for students. The more I went through the writing process, the more I’ve talked with faculty this past year, the more mixed I am, and the more kind of avoiding AI piece has been a much more important to think about, like we do want to protect the space for students to learn in meaningful ways. That said, here’s my current metaphor for thinking about this. [LAUGHTER] You’ve probably heard of the forklift in the gym metaphor. If you want to move weights around in the gym, you don’t bring a forklift in and move them, you go in and you lift your weights. That’s the point of the exercise, is for you to do it and to let your muscles get that strength training. Yes, the forklift will move the weights, but that’s not the point. Some uses of AI are like that, they are doing the work for students, they are moving the weights for students, and the students aren’t getting anything out of that. But I would argue that there’s another machine that actually you do find in gyms, which is the treadmill. I’m a runner, when I want to run and it’s 35 degrees outside and raining, I don’t want to run outside, I want to go to the gym and run on a treadmill. The treadmill is not doing the work for me, but it is creating conditions under which I can do the work, and so those are the uses of AI that I was initially drawn to, and I continue to be drawn to. How can we use AI in ways that are going to create new learning opportunities for students without robbing them of the exercise themselves? And so that’s things like having students critique the output of some AI chatbot that’s doing some task associated with your course. It gives them a chance to practice the knowledge and skills they’re building. This can be a tricky assignment if the AI does too good of a job in whatever you’ve asked it to do. There may not be enough to critique, but lots of faculty are finding places or particular AI tools that still have kind of big flaws in them. We have one example in our book of a math faculty member who had an AI generate flawed proofs to mathematical statements, and the student’s job was to evaluate those proofs. That’s a great opportunity for practice. Other faculty are having AI give feedback to the students on their work, and I think you have to do that in a thoughtful way, so that students aren’t just kind of taking the AI feedback. As gospel, that they are in a position where they can question that, maybe compare that to feedback they’re getting from their peers on a particular assignment. You also don’t want to kind of abdicate your own role of giving students feedback, so thinking of AI-generated feedback as one step in a process that later involves you giving feedback to your students. But well-designed prompts to AI can generate really useful and actionable feedback for students, and so that’s a treadmill kind of thing. And I guess the third big category I would mention is custom AI chatbots that are designed to simulate certain types of interactions or conversations for students, so that they can practice talking to a client or talking to a patient, or what have you. That’s a treadmill kind of use of AI, and a lot of faculty are having a lot of success with that, in part, because the fuzziness and unpredictability of an AI chatbot becomes a feature, not a bug, of that type of activity. The fact that it’s unreliable and contradicts itself is okay, because that often happens in the types of professional settings that we’re preparing students to enter.

Annette: One additional thing I think teachers are doing, which is super exciting, and I saw evidence of this in the faculty development seminar that I teach at University of Pittsburgh, is teachers are starting to basically vibe code their own apps that are supporting learning, which is just amazing to see, actually, because here is this opportunity to create this nichey little thing that is not going to be served by some big platform and subscription blah blah blah, it’s like I teach this particular really difficult concept. It draws on these different databases and government websites, and blah blah blah. We always have trouble with it. Students struggle to put this all together. It’s really hard to visualize, etc. Or you can ask Claude to make up a cool interface where students can play around with it, and then actually really get a good sense of this complex thing that I try to teach. Or here’s this visualization thing in a science class of we’re looking at a sample on their microscope, and you can change it into a diagram, and that can make it a little more easy for students to tell what it is, label the parts, things like that, and those kinds of real-time transitions across modes, say from image to diagram, or the interfaces. I hope that we see an explosion of those kinds of teaching tools that teachers are able to innovate with using AI on the back end, then, so, like, students aren’t directly using AI, but they’re interacting with the results of AI.

Marc: Yeah, I think for me the easiest way to start is to define AI’s role in the sort of relationship you have with your own teaching, and also set that up for your students to give it a specific role, develop rapport with your students, that level of trust as you go through this to see if this is effective in their learning outcomes. I am a little bit concerned about the fact too that some students have very expensive subscriptions to certain AI tools and services, while others are using the free plan, and what that’s going to do for assessment, and also equity and accessibility issues too, going forward. But you only get to find that out if they’re talking to you about this, if they’re doing this openly, and so when you have that rapport set up there too, like I’m doing right now, my advanced class about AI and society, my students are now given free rein to design things that they like with AI, after knowing about it too, and showing me and teaching me how they’re using these tools to learn, which I think is really cool, and as Annette mentioned, too, a lot of them are vibe coding now with Claude, which is just wild. When we were doing this six months ago, too, Claude really wouldn’t do a very good job. You do some very simple sort of things. Now we have some students vibe coding entire simulations of video games that are pretty impressive, and actual apps too. And teachers can do the same. So, once you’re comfortable with it, once you have that rapport there too, you can really start going into the creative possibilities about what AI can do to help. The challenge there is that there isn’t kind of a limit to it. It’s very hard to basically say where this learning stops with the technology when you can design so many different things based off of your imagination, and that is something to just kind of be thoughtful about, too, because it is a lot to just kind of press faculty on as well, especially if there are just one or two different use cases. Well, it’s this technology’s like clay, throw it on a pot, you can really turn it into anything that you want. And my response from some people have been like, “that’s a lot to take in,” like, “yes, it is.”

Rebecca: Just don’t forget to ask for accessibility features when you’re vibe coding,

Marc: Exactly, exactly. It’s a big thing.

Rebecca: So, we’ve talked a little bit about, well we’ve talked a lot about ways that generative AI might be able to be used to enhance student learning. In some of those discussions, we’ve talked a little bit about how it might also support teaching. Do you have any additional examples on how AI might be used to enhance our teaching?

Marc: Yeah, I’ll give you one that I’ve been using personally, that, like many faculty, I think I was in a bit of a secondary sprint here to try to bring my courses up to Title II compliance, and we got a reprieve that was sort of last minute, but it’s only a year-long rep, so we are still going to have to make sure our additional materials are fully accessible to be compliant with federal law. And I actually used a version of Claude to go through some of my course materials, and set it up to look at the different accessibility guidelines. I thought I’d done a very good job six months ago, and it turns out that no, I missed quite a few things, and it was actually very good to have that sort of experience for an AI tool to go through and sort of check your work. So, I think having AI as a tool that could sort of audit certain things – accessibility is one of them too – but also going through some of my course learning outcomes and seeing the ways that an AI system might look at that and compare it to a different university’s course learning outcomes. How up to speed am I and my peer institutions, and give me some options. I really do think if we were using AI iteratively, we can kind of make sure that we are the ones that are staying in the driver seat, if you will, and really center both not only student agency but in this case, teacher agency, to make sure that they’re making the right choices, and giving yourself some good options with AI to go through that process can be very helpful, and in my case, very eye-opening to me about these types of situations. I will say, my course, I had really done is one of my summer courses that I had not run in about two years. [LAUGHTER] I was just like, “oh yeah, I did that,” and no, I did not actually revisit that for accessibility concerns from two years ago. So AI can do quite a bit.

Annette: Yeah, like Marc, I’m very excited about the possibilities of AI to augment all of the details of teaching that we do, not the kind of human connection and the grading and the assessment and the reading and that kind of thing, but I think Marc’s example about how to make a course more accessible is excellent. The other thing I’ve been using right now is we have an institutional subscription to Claude, and I’ve used the MS 365 connector now, which basically hooks Claude up to my Outlook on my email, and what I found is having semantic search on my email is like a game changer. It’s just like I can ask questions of 15 years of emails and folders and all sorts of things, but I can ask questions of it that help me summarize conversations that are revived. It helps me right now think about my year-end report, like reporting that we have to do. How much time did I spend and what did I forget about the things that I did? Inevitably, you always forget things, and Claude is helping me locate those things right now. I have colleagues who have used Claude to design things that help fix the somewhat broken scheduling system that they have to deal with. It’s all these things that are super essential to the infrastructure of how a university runs, but there’s a lot of technologies that are either too big, clunky, they aren’t specific to whatever things that we need to do, and I think that I absolutely agree with Marc that the more we’re practicing these things as faculty, the better we are at understanding their limitations, their possibilities, and these are things too, like if I had a secretary, then I guess it would be replacing my secretary, but I don’t. This isn’t like undermining the intellectual work that I do as a professor. It’s not putting somebody out of a job, but it is really making my reporting more accurate and better. And so I think it’s important to recognize those possibilities.

Rebecca: I think that gets back to something you guys were talking about earlier, and using it to do some of the tasks, but it’s not the intellectual work of being a faculty member.

Marc: It’s also not the relationship aspect, too. That’s the big thing that, to me, again, part of AI awareness is just where are you going to put some boundaries in place, too. I use these tools all the time, like Annette does, but there are certain things I don’t want to do with my students. I’ve told them I’m not going to do this to write letters of recommendation, I’m not going to use it to answer emails, I’m also not going to use it to grade. Those are my sort of boundaries. Other people are going to be very different what they set up, but to me the best thing to do is just put yourself in conversation with that and start considering where you are going to draw the line and why.

Annette: And the other thing to note, too, that what I love about the way that Marc is talking about this is he’s really open with his students about that, like I’m not going to use it to grade, I’m not going to use it to do this, and I do think that as we ask our students to be transparent with their uses, it’s really important for us to be transparent with them about the uses that we have of AI, and I think they have some suspicions, they are frustrated, they’re interested. The students have all sorts of feelings about faculty uses of AI, and we need to take that into account when we use them. But I don’t think the students would care about me using AI in my email, [LAUGHTER] not for the writing of emails. I don’t use it for the writing of emails, but like for searching, like what are all the things I did for this committee for my department.

Marc: Now they’re not going to care about that, they’re going to care about the writing of emails. I agree, and you know the big thing to think about too, and I know we’re kind of dragging on the question, but this fall it’s going to be four years that high school students have had complete access to ChatGPT to generative AI coming forward. They’re not just going to be Plato exiting the cave, they never were entering our classes. They’re going to have experience using these tools, resisting these tools, and having that. And having this sort of conversation with them too, I think, is really important to think about their own agency when it comes to using or not using AI.

John: And the things you’ve discussed are ways where we can free up some time, so that we can have more time to devote to students, but there might be also some ways in which we could use AI directly to perhaps improve our teaching. One of the things I’ve done with faculty is have them use AI tools to help put their assignments in a TILT framework to make it more transparent to students, because we know what we mean when we ask students to do an assignment, but they don’t always know that, and that can be a nice way of evaluating it, to have an AI tool read it from the perspective of a student and put it in terms that may be meaningful, or perhaps to evaluate a syllabus for inclusive language and things that might get past us without the use of an AI tool, or use it to suggest some active learning exercises if we were mostly doing lectures, for people who want to move away from that, but aren’t quite as comfortable.

Marc: Yeah, absolutely. And there is an element of humility in that, too. You’re asking a system to help you perform your job, and that is something that I’ve talked with a lot of faculty about, that for them, they’re like, “no, I’m not going to do this,” but like, try it. Here’s an exercise, see if it is. And generally, there is that sort of aha moment when we do this in a workshop. They’re like, “oh, wow, so yeah, this is actually kind of helpful for me.” This is something I might take back and show to my colleagues and help them understand what’s going on too.

Rebecca: So we always wrap up by asking, what’s next?

Derek: I’m excited that the book is coming out this summer. That’s a big what’s next for me, I think, to help support that and to continue these conversations. I’ve been reaching out to a lot of the faculty whose work we mentioned in the book to have them on my Intentional Teaching podcast, and so I’m excited to continue some of these conversations in this audio format this summer.

Marc: Like Derek, I’m very excited about the book too, trying to plan what level of support that I can bring to faculty from a lot of these examples that we go out there to do lots of workshops and also lots of different engagements, both internally here at my university and also externally too. So happy to see that basically pop up and be out there in the world too, starting this summer for the ebook, and then the print book will be out at some point in time, early in the fall.

Annette: I’m excited, also like my co-authors, about the book being done. It’s always a big project, as Marc said at the beginning here, it’s a real sprint, it was a really intensive timeline. To take a commercial publisher and get something from conception to publication in less than a year is unbelievable, which is kind of the pace of AI, and it shows Norton’s priority for the book, too, which I was happy about. So, yeah, what’s next is, well, I’m working on an academic monograph about a long history of AI, and so I’m excited to do that. I feel like we learned so much in the process of writing the book, like all of the different worked examples from the teachers. I really am so grateful for the teachers that were happy to share those examples with us and with other teachers through this book. What I’d really like to do is I’ve been integrating some of those examples again with permission and workshops and things like that, and then to do that work at home too at Pitt and think more cutting edge about what we can do with the technologies that we have access to locally, and how I can work with the incredible colleagues that I have here at Pitt, and the students, how we might further student research too, which I’ve been working on here at Pitt too. So I’m excited about that next chapter, and I really am excited to learn more from other teachers, especially with the new innovations with vibe coding and all those kinds of experiments. I think we are on the precipice of some other hopefully interesting pivots in the ways that we approach education.

John: Well, thank you for joining us. We really enjoyed the conversation, and we’re really looking forward to seeing the book when it comes out. In fact, we’ve listed it as a reading group we’ll be running on campus in the fall, so we’re especially looking forward to seeing the final version.

Rebecca: Well, thanks. This was really great.

Annette: Thank you so much.

Marc: Thank you, guys. I appreciate it.

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on Apple Podcasts or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

John: Editing Assistance provided by Madison Lee.

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440. Program-Level AI Responses

When generative AI platforms first appeared on the scene, faculty had to address these challenges alone. In this episode, Kathleen Landy joins us to discuss how program-level collaboration can help educators adapt more rapidly and effectively.

Kathleen is the Provost and Vice President for Academic Affairs at Genesee Community College. Prior to this, Kathleen has served in leadership roles at teaching centers at Cornell University, Queensborough Community College, and Mercy College. She has taught in multiple modalities and also has extensive K-12 teaching experience. Kathleen also served on the POD Network Core Committee from 2022 through 2025, and currently serves as the Co-Chair of the SUNY Council on Assessment.

Show Notes

Transcript

John: When generative AI platforms first appeared on the scene, faculty had to address these challenges alone. In this episode, we discuss how program-level collaboration can help educators adapt more rapidly and effectively.

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John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

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John: Our guest today is Kathleen Landy. She is the Provost and Vice President for Academic Affairs at Genesee Community College. Prior to this, Kathleen has served in leadership roles at teaching centers at Cornell University, Queensborough Community College, and Mercy College. She has taught in multiple modalities and also has extensive K-12 teaching experience. Kathleen also served on the POD Network Core Committee from 2022 through 2025, and currently serves as the Co-Chair of the SUNY Council on Assessment. Welcome Kathleen!

Kathleen: Thank you so much! I am delighted to be joining you today.

Rebecca: Today’s teas are… Kathleen, are you drinking tea with us today?

Kathleen: I certainly am. I’ve got a nice mug here from the Ithaca Coffee Company, and it is filled with Irish Breakfast tea because it’s March and it’s approaching St Patrick’s Day. So why not lead with that?

Rebecca: I think you’re on theme. You’re good.

Kathleen: I’m trying. Yeah, thank you.

Rebecca: How about you, John?

John: And I forgot that we’re approaching St Patrick’s Day, so I have English breakfast tea, which might not go as well with Ireland in the same way.

Rebecca: Immediate conflict, [LAUGHTER] there’s immediate conflict.

Kathleen: I didn’t expect this so soon in the podcast, [LAUGHTER] the acrimony. Oh my.

Rebecca:I have a blue sapphire again, John, but it’s in my new favorite mug that I got while I was in Switzerland.

John: Excellent. We’ve invited you here today to discuss your February 28th 2024 article in Inside Higher Ed that addressed institutional responses to generative AI platforms. We recently ran across the article and thought these arguments were just as appropriate today as they were two years ago when you wrote this. At that time, ChatGPT had only been available for a relatively short time, and you argued that institutional responses were generally reactive rather than proactive. Are higher ed institutions still mostly reacting to changes determined by AI providers?

Kathleen: I’d say yes and no. And I think a really important disclaimer here is that anything I say from this point on is from the perspective of a dedicated practitioner, and I’m not conducting empirical study and formal study of many institutions higher ed, right? So this is certainly based on conversations with peers and my experience and my day-to-day goings on. And so I think we are still a bit reactive and I think that also varies greatly by institution and within institutions, by school and by program. So I think it really depends. I think we’re all over the road, to be honest. That said, I think, initially, folks were dealing with this reaction, or this reactive response, in isolation and kind of left on their own to explore or to experiment, and I think that probably remains true, but perhaps more at a broader organizational scale. So I think individual departments and programs are experimenting and exploring, and so I think there’s stronger or weaker degrees of coordination of those efforts across institutions. So yes and no, I know that that’s a pretty broad answer, but I think it varies.

John: And I think that applies to most things involving AI in higher education these days.

Kathleen: That’s fair. Yes, I agree.

Rebecca: I feel like faculty really experienced a lot of transition and having to respond to a lot of different things in the last five years, which is a little tiring. This included things like the shift to remote instruction in 2020, the growth of for-profit companies like Chegg, whose business model basically encourages [LAUGHTER] academic integrity violations, and this proliferation of AI platforms beginning in late 2022, and also the upcoming deadline for digital accessibility requirements. So there’s lots of different kinds of things that faculty are having to shift and rethink around. And faculty in the SUNY system have also faced a transition in their learning management system on top of everything else during this time period. Is it really reasonable to place so much burden of addressing these systemic issues in the hands of faculty? I guess the bigger question is, what role do faculty play, and then what role do institutions and systems play?

Kathleen: It’s a great question. I think it’s a loaded question, and I’m all right with that. I think it’s a fair question. I think, no, it’s not reasonable to put all of that expectation on faculty. And I think the second part of that is, I hope it’s not the case that it is the expectation. So no circle in which I chat, or operate, or work to serve the mission of Genesee, or any place where I’ve been, it’s never been the assumption that faculty need to figure that out, they need to figure that out on their own. So, because it’s such a critical responsibility, because it’s such a mission-critical responsibility, because faculty play this critical role as stewards of teaching and learning at any institution, I think they deserve the support. So if I’m doing my job decently as a provost, I’m trying to coordinate that support. I’m trying to do what I can to encourage a couple of different things. So the day-to-day work that I do as a provost, hopefully, is mindful of three things, assessment, professional development, and, frankly, wellness. If faculty are the stewards of the teaching and learning experience on campus, I work in service of the faculty, so I’m constantly trying to think about the assessment of it all. What do we need to learn? What do the faculty need to be effective in their roles? What do the faculty need? What development do they need? What do they want to learn in order to be effective in their role? And then, of course, the wellness piece, and that’s trying to keep tabs on everything from workload to culture and departmental environments and institutional priorities and the extent to which we’re pursuing them with the spirit of shared governance and collaboration in all the things. So no, it’s not reasonable to put everything on the faculty, and if senior admin are doing our jobs correctly, we’re supporting them in that endeavor and trying to work with folks to figure out what we need to accomplish next and how we can collaboratively do that.

Rebecca: One of the things that you’re hinting at is a little bit of prioritization. When there’s a lot of things going on, everything can seem like it’s in its own bucket, and it’s equally as important, but it’s hard to put attention on everything equally. So it seems like there needs to be some sort of coordination or integration of these different kinds of initiatives: accessibility, AI, and the list goes on.

Kathleen: Yes, I think that’s where organizational structure and communication and collaboration between those and among those structures is so important. And so that gets into organizational health, and how effectively are we keeping each other informed about the things that we’re doing and the priorities that we’re setting? If we’re working in a siloed, isolating environment, it’s so counterproductive, of course, so I think the sense of institutional priority that everyone’s working with is paramount. Right behind it is the health of the working culture, the working environment. So I agree there’s an emphasis on priority there. That’s important.

John: Now you mentioned two terms there that I was just thinking about in your earlier comments. One is culture, and the other is silos. Is part of the issue, where we don’t see as much decisions made at the department or program level, the fact that we do have a culture in higher ed of faculty working in their own silos, working independently, and not agreeing on as many approaches to teaching and learning. From what I’ve seen here, most faculty are addressing the challenges of AI entirely on their own, without even discussing it that much at the departmental or the program level, in part because they’re used to developing their own courses without sharing a lot of information with others. The whole notion of academic freedom and independence is a bit of a culture in higher ed that may actually serve as a barrier to cooperative work on this topic.

Kathleen: I think that’s an incredibly sympathetic question. There is a culture of knowing things and being the authority, and I think it’s built into the fabric and the culture of higher ed in general, and because instructors, because faculty members, are masters of their discipline, they’re experts in the field, it is so wildly disconfirming to not understand the task at hand, which is, “how do I incorporate AI into my disciplinary knowledge, my instructional practice, my assessment practice, my collegial conversations with colleagues, my academic discourse with students, with colleagues, with the field?” I don’t want to get too technical, but it’s super weird. It’s hard sometimes to admit that we don’t know something. And I think, without generalizing, that’s really hard for academics. You don’t want to show that card and say, “I’m not sure how to handle this. I’m not sure what this is all about. I’m totally fearful of this thing.” In the case of faculty, it’s on multiple levels: “Is a chat bot going to do my job in five years?” It might be so disconfirming in terms of the value placed on discipline specific knowledge. “I used to be revered for my encyclopedic knowledge of x, and now it’s a 30 second prompt. So what does that mean for me?” So it’s weird. On an individual level, it can be threatening. On a professional, personal level, I would even say on a deeply personal level, in terms of how we define ourselves and ourselves of identity… I don’t mean to get too metaphysical or philosophical on this… but I think it’s really hard to make sense of this. And I think when things were first unfolding, and there were multiple platforms, ChatGPT comes immediately to mind, of course, but select platforms were rising in such prominence in 2022, 2023, folks were in isolation, which was, in fact, the impetus for this opinion piece to say, “I don’t think we have to figure this out on our own. This is a departmental endeavor. Let’s talk about the things, let’s model learning for our students and each other. Let’s figure it out together.” So yeah, I do think broadly the culture of academia can be a little isolating and individualistic, but in my lived experience, the culture of teaching is collaborative. And “hey, I’ve got a student with this challenge, or I’ve got this module or unit or facet of my course that’s a little clunky or not flowing well, or the engagement isn’t there. What do you think?” In my lived experience as a teacher, it’s always been a communicative, collaborative endeavor, where I try to get better and better and better, because I think the best teachers are lifelong learners. So there’s a humility in that that hopefully combats the resistance that’s built into the fabric of academia that sometimes takes the form of resistance to admitting that we don’t know something.

Rebecca: How do we start to move in the direction of this more proactive, scaled, systemic response to AI platforms? We’ve kind of danced around the idea that there’s these silos, not everyone’s collaborating, there is the opportunity to collaborate, teaching can be really collaborative. What needs to happen to kind of nudge it to this more proactive direction so that we can have a more systemic cultural change?

Kathleen: Well, I think the first part of your question, if I heard it correctly, is, what’s prompting this evolution, if you will, or this progress? Frankly, I think it’s because the challenge or the problem isn’t going away, it’s here. It isn’t going away, and so we kind of can’t ignore this anymore as a sector, so as more and more institutions and individuals notice this and are kind of getting our bearings in the wake of this seismic disruption, I see lots more activity within and across institutions. And I think the second part of that, if I heard it correctly, is, how do we build upon that? Is that accurate?

Rebecca: Yeah or how do we launch it forward a little faster, [LAUGHTER] or really leverage the opportunity to address it in a more systemic way?

Kathleen: I think part of it involves our metacognitive approach to this challenge and our metacognitive recognition that there’s different facets to our institutional and individual responses. So I definitely see some curricular responses, and I think this varies greatly by department. For some disciplines, it makes so much more sense to have AI-specific program level learning outcomes. It just made sense, because AI is impacting their fields, their programs in such obvious ways. That’s not true for every discipline, obviously. So there is reluctance to touch the curriculum or to revise or modify or even review the curriculum in other disciplines, and that’s okay. In other pockets of higher ed, it’s more structural. I’m seeing so many more structures, organizational structures, that are responding to this moment, to these changes. And sometimes it might take the form of an ad hoc committee, it might take the form of a Senate subcommittee, it might take a form of a… you name it. So I think there’s structural responses. Folks are starting to self organize, and I think that’s good. And I think if we’re mindful of that, and in turn, try to be planful about that and thoughtful about the structures we create in our own institutions, that’s another facet. Yet another facet involves some of the policy-related work that’s going on. Lots of institutions are drafting policies and doing so, quite rightly, collaboratively, trying to incorporate faculty perspective and working through channels of shared governance. Those are good things, I’d say, finally, another facet is the cultural piece. I see folks sharing things so much more often. Just this morning, a colleague shared an article with me from e-campus News, and it’s entitled, “The AI-resistant classroom is a myth: Designing assessments that assume AI is present,” and while I don’t know that that’s something I would offer like “this is the blueprint,” it’s thought provoking, and it’s beautiful fodder for conversation with fellow administrators and faculty and the assessment committee with whom I work closely. There’s so much out there, and I feel like folks are sharing so much more. So, I think a notable shift, and something that we can intentionally encourage, is the shift in the tenor of the conversations that we’re having with each other and that we’re prompting with colleagues, that it’s shifting so much more away from, “Oh my goodness, how we’re going to handle this? This is so worrisome, and this is something to fear” to “These are opportunities and what can we achieve? What do we need to achieve what do we want?” So, that might have been a long-winded answer, but I think it’s so multifaceted. I think taking stock of how we’re responding to this moment is an important part of continuing to respond to this moment in a productive way.

John: I may have overstated the degree to which faculty are working in silos earlier, because I know on our campus, we do have a lot of those discussions, but the discussions tend to be among those who are exploring AI as one group, and then we also have a lot of discussions among those people who just don’t want to have anything to do with AI as a different group, and they don’t always talk to each other as much as might be productive. Even within departments, I know of one department where one of our major AI advocates on campus also contains someone who is one of the most opposed to any student use of AI. And so that presents a little bit of a challenge in building some of these programmatic approaches. Do you have any suggestions on how we can bring these people together in a productive way… to at least come up with some shared principles or objectives?

Kathleen: I do, yeah. I think recognizing that there’s, as you just described, there’s such a range of responses to this. Some are logical, some are emotional, some are deeply discipline driven by discipline-specific thinking. But there is variability, and we know that. So I think the ways to bring people together… this is not an earth shattering statement, but… need to be really thoughtful. It can’t be one and done. It’s not an hour with cookies, although I do like a good cookie, let’s not have that come across the wrong way. But I think it’s frequency of meetings or just opportunities for discussion. I think it’s the structure. I think it’s the clear communication about the purpose of getting folks together. There’s a few different pieces to that. If there’s a group of folks who were super recalcitrant, they’re super resistant, I think there’s a number of different strategies to employ there, and one is modeling interesting or effective use of some of these platforms. I think it’s creating low-stakes experiences with platforms to facilitate greater exposure and to generate intellectual curiosity, to take the sting out of that isolating expectation that folks experiment on their own. I think communicating the intent, as I mentioned before, and I think most importantly, grounding these conversations and these experiences in the mission of your institution. There may be such variability among folks on a campus with regard to their perceived value of generative AI, but what they all have in common should be the mission. And so if I can frame conversations about, “Hey, what does this platform or this use or this potential use for AI have to do with your program? Have to do with the students’ experience?” That’s, I think, what connects us all, and that’s what I think should be the impetus for these conversations. What is best for the students, what is best for our viability as a program, to ensure that we’re still relevant, that we’re still accomplishing for students what we say we will. And I think that’s a good starting point. I think framing those experiences where you’re hoping to achieve consensus, I think framing them is really important. It’s a good start.

John: One of the things we did last year was we had 24 faculty participate in a SUNY IITG-funded initiative where they spend a little over a semester developing some activities that they could embed in the classes and experiment with, but the first day of that, we had people together all day, and it was really one of the most productive sessions I’ve seen, because at the start we saw this wide polarization, but then the people who were really opposed to AI got to see how it might be productive for them, and they got to see some examples from others of how it might be helpful for students who might be left behind without some additional support. And at the other extreme, the people who were really enthusiastic got to hear some of the concerns of the other people and see how it could be used in ways that are detrimental. And I think everyone left there with a much more balanced perspective at the end of that day. And then we met regularly throughout the semester, and it was really nice to see people coming together there. The challenge is getting them all in the room in the first place.

Kathleen: So that’s a great example and thank you for sharing that, and it prompts me to share this example: For that list that I just offered, in terms of trying to demonstrate effective use of select platforms, and trying to give concrete examples of how this might be beneficial, to try to model that. And so an example that might be worth sharing is that we are up for our middle states reaccreditation. In fact, our site visit is in a couple of weeks, and we’re trying to get the word out, “Read the study! Read the study!” We want folks to engage. It’s a really thoughtful self study. We’re proud of who we are. We’re mission centered. We do good work. We know what we’re working on. We’re humble, we hustle, all the things. However, I know that it’s a tough sell to get an entire campus community to read a 100-page document that is evidence rich, and perhaps to some, not the most dynamic document. It might not be the page turner we hope it is or that we think it is. However, I leveraged a platform to make summary podcasts for each chapter, and I shared these along with the self study, and we shared them broadly with the campus community, and it is truly trying to model this in the spirit of UDL. Here’s multiple means of representation. You can read this and then you can listen to this, and it’s intriguing and it’s entertaining and it’s good and it’s a decent use of a handy application. And I’m hoping that folks will listen to that podcast and think, “Oh, wow! Maybe I could do that in my sociology class. Maybe I can encourage students to create some summaries of some reading assignments, not to totally supplant them, but to supplement and to reinforce learning.” And so that’s one example that your example has prompted me to share. Yeah, I think there’s so much that we can do. Your example also speaks to the idea that it shouldn’t be one and done. It’s not an hour. We need enough time to engage with each other, with these platforms, to make sense of something before we can even speculate on how to best incorporate it into our curriculum, or not.

Rebecca: Part of what I’m hearing both of you say is, it’s important to have someone who’s watching the bigger conversation on campus and can call these meetings to happen. To use the teaching center to have a whole-day workshop, or have administration say, “Hey, we’re going to dedicate this day to having these conversations. We invite you to all come.” Someone has to take that first step to: A) recognize that the different populations exist, and then B) intentionally bring them together.

Kathleen: And I think bring them together in different ways and different modalities, dare say. I mentioned sharing resources before. At GCC, we have a week of professional development days in advance of each semester. And so I knew just by being, you know, a good SUNY citizen, and by being connected with colleagues and peers, I knew that SUNY Finger Lakes Community College has been doing some fabulous work with their AI hub, The FLX AI Hub. And so we welcomed folks from Finger Lakes Community College to our campus to help us and to give some really thoughtful overviews of some ways to integrate AI into the teaching and learning endeavor, or at least to consider what those integrations might look like. And one of the follow-up activities that full disclosure, I have not yet sent invites for, but I bought the books, and that’s something. So the wonderful Dave Ghidiu from Finger Lakes Community College had recommended to us a text that he loves, The Opposite of Cheating by Tricia Galant and David Rettinger. And frankly, I want to have a provost book club. I want to get folks together with no expectation that anyone show up with the answer to all the world’s problems. I want us to come together, read something thoughtful, listen to each other, and engage in that dialog that you described, John, that some folks, they have really valid concerns that everyone needs to hear and we all need to respond to. And others have done trailblazing, innovative work that everyone should hear and we should all try to emulate and so there’s such a discourse, which I think accomplishes a few things. It helps everyone improve our instructional and assessment practice. And I know this might be cheesy, but I’m a cheesy person, it stokes that fire of intellectual curiosity that drives us. We went into these fields, into this endeavor, into academia, because of that curiosity. What a moment to be in academia. Of course, it’s daunting. Of course, it sometimes feels laborious, perhaps, but we’re not alone, and we get to figure things out together and I think that really is a gift.

John: And I want to include a couple of shout outs, one to Dave Ghidiu, who has been on the podcast in the past, and also to the authors of The Opposite of Cheating. We’ll include links to the podcast with both Dave and with the authors of The Opposite of Cheating in the show notes for this episode. And also, we did a reading group on our campus last semester, and we’ve even had a member of your campus participate in the reading group, a member of your math department who was a really active and enthusiastic participant in that reading group in the fall semester of this year. We’ve been running generally one or two reading groups a semester for faculty for the last eight or nine years now, and they’ve been really productive. And we’ve done them in conjunction with other campuses. For about six years, we were doing them with SUNY Plattsburgh when Jessamyn Neuhaus was there. That broke down after she left and moved to Syracuse, although we did read her book after her move to Syracuse. They’ve been really productive ways of bringing people together and sharing their teaching practices and building this sort of community. We just wish we had more people in them.

Kathleen: It’s how things grow, and I think it’s so multifaceted. I mentioned our accreditation process. I’ve partnered with Deborah Ortloff, also at Finger Lakes Community College, to really explore and learn from her ways in which generative AI can help in the accreditation process. There’s so much that we can benefit from, and it’s really eye opening, and I think that initial exposure is really important, and then that low-stakes period of experimentation and just making sense of things with people and not doing that in isolation, great things can happen. And I’m not trying to sound like Pollyanna, I’m not trying to sound like there aren’t some daunting pieces to this, but we have great colleagues to figure things out with. That’s a joy. So why not embrace that?

John: I wish we had access to NotebookLM when we last did our accreditation, so that we could generate those podcasts, because when we did ours a few years earlier, I had to do some podcast recordings with some of the people leading that and then edit them all and post them to provide the same multimodal experience. But if those documents could have just been uploaded and generated and shared, it would have saved me many, many hours of work. But again, having those audio versions is really good, because we know multimodal presentation helps with learning for faculty as well as for students.

Kathleen: That’s right and dare say, it’s fun. It’s intriguing. I was delighted to hear those because I was just in awe that, within minutes, this was generated, and it was entertaining. I have to say it was great.

Rebecca: One of the things that we’ve hinted at but haven’t directly talked about is perhaps the need for policies to be developed related to AI. Some of this might happen at the institutional level, and some maybe at the programmatic level, or course level. Can you talk a little bit about how you see what kinds of policies should be developed at what level? What kinds of things should be in, like an institutional policy, and what might be more at a programmatic level?

Kathleen: So at the institution level, and I hope this doesn’t sound in any way like evasive, or, dare say, even cheeky, but I think a really good institutional policy is to have a course level policy. I think there’s a danger, as we all know, of the potential for institution- level policies to become overly prescriptive and curtail academic freedom. That’s to be avoided, obviously, but I think having clear expectations that departments, programs, individual courses, establish and communicate clear expectations for the students in those courses and programs. I think that’s essential, because not having a policy renders everybody guessing, and then the rules aren’t clear, and then the expectations aren’t clear, and most importantly, the learning isn’t clear, because part of the, and this is a segue to the course level consideration, for course-level considerations, or even assignment level for that matter. Generally, folks will fall into one of three policies, either we allow AI, we allow selective or limited use of AI, or we don’t allow it. Each of those is fine. I think it’s reasonable for a department to get together and discuss, “what is our department-level policy?” From my perspective, it’s perfectly reasonable to say every instructor of every course within this program needs to have a clear policy and communicate the rationale for that policy to students, because if students understand the rationale behind a policy, if they understand the policy, they’re more likely to follow it and to adhere to that policy and to be guided by that policy. So, I think at the institution level, expectations that are specific yet flexible are prudent, with the caveat being that they shouldn’t be overly prescriptive. At the department level, I think clear expectations that provide adequate guidance to faculty with regard to what they need to include in their syllabus or their course descriptions or their assignment directions, it has to be adequately specific yet flexible. Same principle there.

John: One of the challenges that students face is that they may end up with very different requirements, and at least putting it in the syllabus and describing and having a conversation with students is a start. But you also mentioned that, perhaps, whenever faculty give assignments, they should list those things, because students don’t always go back to the syllabus, and it could be confusing when you’re faced with five different policies in five different courses, or even in a course… AI may be allowed for some types of assignments, but not others. And that’s a lot for students to keep track of unless it’s being made explicit at each stage. So should faculty also include whether AI is used, not allowed, or is used in a specific manner, in every assignment where there may be a potential for use?

Kathleen: I don’t see a downside to that. So a lot of things go back to the mission and what’s best for students. If learning is the goal, then everything we can do to facilitate that learning is worth pursuing. So, with sympathy, if a student is taking five different courses with five different course-level AI policies, why wouldn’t we communicate this clearly and frequently to students? I think there are things that departments, or dare say, even institutions, can do. I don’t think we’re quite there yet, but I think there are things that we can do, such as having a template, let’s say, for course-level policies or sample statements, so that there’s a consistency with what students encounter, even if there’s variability in the degree of use that’s permitted across courses. Hopefully, if things look similar, if things are consistent in how they’re communicated and how frequently, I think that helps. I also think it is up to individual instructors to determine what’s best for their course, and I do think it’s a skill set that students need to develop, to literally or metaphorically read the room and to adapt, because that goes for us too, as professionals, as teachers, we have to learn when it’s appropriate to use or not to use or to use in a limited way, AI. So there’s also the metacognitive skill of helping students practice paying attention to the rules as they navigate their programmatic experience, so it’s layered and it’s nuanced. But to answer your question, I think there’s potential for things to get pretty confusing for students who are taking multiple courses with varying policies on AI, but we have to help them keep track of that and reminders help, presenting expectations in multiple places helps. It’s not enough to say it once in class and expect that everyone retain that forever. We have to document it. We have to share it. We have to communicate it multiple ways.

Rebecca: Your description of templates is making me think about Creative Commons licenses and the human readable versions of those licenses, where you can kind of mix and match permissions [LAUGHTER] or levels of what’s allowed or not allowed, and I could imagine some AI policies following a similar format. “You can use AI as long as you provide documentation that you used it,” or like whatever the rule might be, but I could imagine something like that being really useful for students to keep it at that human readable clear way.

Kathleen: And I would never use the word “Mad Lib”, but it’s kind of, you know, “for this course, it is my expectation that generative AI is used to: fill in the blank.And this is why.” I mean, we might want a more sophisticated term than “Mad Lib”, but template works, I think, if students know where to find this information. We’re actually doing this now at Genesee. So I meet routinely with one of our student government association officers, and he and I are collaboratively working on a draft of guidelines for conversations about breaches in academic integrity that involve AI, how to handle it. And so our hope is to, hopefully in the next three weeks,… well let’s say four weeks, hopefully in April… to gather a group of faculty and students so that we can learn from each other and refine these guidelines and socialize… I don’t love that verb… but socialize these guidelines. We’ve been engaging with folks from our Academic Senate Committee on academic integrity, our standards committee, and so we’re collaboratively trying to create a resource that will help folks engage in conversations. What to do if you suspect a student has used AI when they shouldn’t have? What should students ask at the beginning of a class of a faculty member if they’re not sure what the rules are? And so having this resource and the associated conversations that will hopefully be empowering for both faculty and students, that’s part of the cultural piece, it’s part of the resources piece, it’s part of the sharing piece. It’s all these facets of how we can make the student experience more enriching and more in line with what we’re hoping to accomplish. It was a bit of a tangent, but I think the idea of bringing more folks in to consider how to mitigate the confusion that students might experience. That’s a good thing, including the students, especially the students.

Rebecca: One of the biggest challenges associated with generative AI use in the classroom, or with student use of it, is the reliability of online assessments. And really, this is for courses, really in any modality, because we all use online assessments for things. What approaches should faculty and institutions take to ensure that faculty and students are able to reliably assess the progress of student learning?

Kathleen: It’s an excellent question, and it’s one that has prompted so much conversation on my own campus, I know on other campuses. I have a few responses to this. One, what comes to mind immediately is the prominence of tech responses to this challenge. So whether it’s proctoring and anti-cheating tech platforms, I think they have their place. It depends on the day. I have some mixed opinions on the ultimate efficacy and effectiveness of one upping, I think. Sometimes I’ve heard the term “arms race” used, and I don’t love that for a couple of reasons, but I can see how if there’s platform A, platform A-Prime comes out three months later, and then it’s a race sometimes. So I think there could probably be, and likely is its own podcast to address some of the tech platforms and the responses to that, but if I may focus on what also comes to mind… For me, surprisingly, I think there’s a personal approach to mitigating the likelihood of cheating. That comes down to relationships and communication. So I think those are at the heart of my philosophy, philosophy of teaching, philosophy of assessment. Whether there’s a tech intervention or a tech solution or no tech solution. I want students to appreciate why they shouldn’t cheat in my class, and if I’ve done my job well, if I’ve communicated that well, I want students to second guess that decision. I want students to be less willing to cheat because I have already done a good job of communicating why this learning is essential and why they shouldn’t circumvent the learning by cutting a corner or by using an AI-generated form of assistance when they shouldn’t. The other piece of that is the relationship. I want my students, and sometimes, I grant you, this is really tough in a larger lecture, I get it. So class size is a factor here, but I want my students to feel the faith that I have in them. I want them to not want to cheat [LAUGHTER] in my class, and I’m not trying, once again, to sound like Pollyanna or that I’m the eternal optimist here, but I know students cheat. I know there will always be a few who try to cheat, but I want my relationship with the class to be an impediment to that instinct. [LAUGHTER] I want folks to second guess like, “Wow, Kathleen has such faith in me and I don’t want to compromise that.” I want the relationship to be its own disincentive. And I want the communication of, “Hey, this is why I’m asking you not to cheat on this.” Can you cheat? Probably. Sure. But should you? No, of course not, and here’s why. So I think there’s a surprisingly personal part of my own teaching philosophy that informs this part of that answer. I also think there’s a real place for authentic assessment, and of course, modality may play a factor here, but to the extent to which learning is applied, authentic, that can mitigate the likelihood that students would outsource it to an AI platform. The same goes for metacognition and the assessment thereof. If I have an assessment or an assignment that takes a look at process over product, or if I have something that takes a look at students’ own metacognitive reflections on how they did, it calls for more self assessment, calls for more personal reflection. I think that also mitigates. It could be a whole ‘nother podcast to get into. I’m not going to outsource to a platform an articulation of how I feel about how [LAUGHTER] the process went. So I think there’s the communication piece, the assignment design piece, and the potential for a tech solution as well. I think those three things are relevant and connected to my pretty long answer to that question. I think it’s multifaceted.

John: And those are all great solutions. One of the things, though, that many people are increasingly concerned with is the growing availability of agentic platforms that can log into a course management system, check to see what work is due, complete that work and log out without any intervention other than the student giving it the URL, the login ID, and the password. And at the other extreme, there’s also concern that faculty could do the same thing. That these same platforms could allow faculty to set up an agent that would go in, check within the learning management system to see if there’s work to be graded, grade that work, provide notes in the feedback column in addition to a letter grade, and then log out again without any intervention from faculty. And we’re starting to see a little bit of that happening, and that’s an area that the learning management platforms, as well as the AI platforms, should be working on a bit more actively. In the meanwhile, we’ve got a lot of concerns coming up and having discussions with students, working with colleagues, and coming up with the best institutional responses, but sometimes it’s going to have to go a bit further than that, I think, to resolve some of these new challenges, because both sides of this are racing. and I work with AI quite a bit, and every time I go on social media, I get ads for these things that can do all the work for me in my courses, where I just give them some money each month, and it will do everything and guarantee that I got a high grade with an extremely low chance of being caught doing that. So students are faced with a lot of temptation, and to the extent to which we can build relationships, that will help.

Kathleen: Yes, and I think to your point, our committing to staying on top of how things are escalating and how platforms are becoming increasingly sophisticated, or, dare say, elusive when it comes to detection, etc., I think our commitment to staying on top of that is paramount. We have to know what we’re dealing with here in order to even have a hope of designing assignments and learning experiences that can circumvent that. So it’s daunting. I think I would find me tedious if I came on here [LAUGHTER] and I thought I had all the answers. I do not, but I do know that groups of folks getting together who are committed and passionate and knowledgeable and curious, I think us figuring it out together, we have a far greater likelihood of achieving what we’re hoping to, but it is daunting, it is. I would never suggest otherwise. For me, the relationship piece is huge, and the way I can structure reminders about what’s expected, whether it’s reiterating PLOs up to and including ethics. There’s a lot of talk about ethics and our shared responsibility for instilling a deep sense of professional ethics, research, methodological ethics, personal ethics, personal integrity. Where does that live in our curriculum? Which goes back to the original thought here that we have to take a look at the ways in which AI is impacting our fields, our teaching, our assessment, and do what we can to be proactive and review, refine, revise our curricula, our assessment practice, in a manner that will empower students, because if we don’t, they are vulnerable to what we didn’t teach them, what they didn’t get out of their learning experience during their time with us. And so it’s mission critical. There’s nothing more important than saying, “Okay, I need to know, as a teacher in field X, I need to know how AI is impacting my role as a teacher, but also my field, my discipline,” and if I can’t communicate that to students, if I’m not helping them navigate that with me, that’s awkward. That’s a failed promise, and nobody wants that. I have such great faith in my colleagues. I’ve never worked with a more committed faculty, a more committed campus community. It’s beautiful. And so this is mission critical. We got to think about how we can best serve students by responding to this moment in a multifaceted, planful way.

Rebecca: One of the ways to respond that we haven’t directly addressed, but might be worth mentioning in this context is we can get insulated in departments, get insulated within our institution. But there’s a real need for the higher ed sector to work together to promote state/federal regulations around some of these things too. We talked about incentive for students to leverage [LAUGHTER] these tools to skate by, but there’s also a real incentive for these companies to keep finding ways to circumvent [LAUGHTER] any of the security in place. So I think we don’t talk about that enough, our role as educators and the ways that we can participate in moving potential regulations forward. I think that what I’m suggesting is like, we don’t really talk about that much, but it seems as though there’s a role we could play.

Kathleen: I think so. And I know I’m using this word a lot in this conversation, but I think it’s a multifaceted approach. So one of the appeals I would make is that this is an equity issue. Increasingly, some will have great access and exposure to AI platforms, and will benefit from that, and will learn how to use these platforms ethically in a manner that serves themselves and society well. Others will be boxed out of that for any number of reasons, up to and including socioeconomic status. So if we can have value laden conversations, in the best sense of the term, we can keep this personal in a weird way if we cannot lose sight of the human impact of technological advancement here, I think that’s the name of the game when it comes to advocacy. And then we all just work at scale, whether it’s organizational or societal. We influence the circles in which we operate to generate smart conversations about, “Hey, what do students need to learn? What do students need to be empowered to be able to do or not do with or without AI?” [LAUGHTER] For me, the advocacy piece takes the form of what can we do to stave off vulnerability, either at the individual or organizational level, and for the individual level, it’s often on behalf of the students. How can we advocate on behalf of students? So, I don’t know if that fully answers your question, but I see a lot of things structurally, and I see different scales and different facets, different points of entry, if you will, for the conversation. And so equity would be one of my points of entry for the advocacy piece.

John: And as we’re all wondering, when we’re talking about AI, what’s next?

Kathleen: That’s a great question. I’m going to just pop that into ChatGPT, if you don’t mind, I’m just going to “what’s next.” [LAUGHTER] Oh, boy. Honestly, I think connecting with more and more folks and staying connected and having the conversations and taking a deep breath and figuring it out together. I think that’s what’s next. I think it’s about incremental change and incremental responses and just huddling up and doing what we can to honor the mission of the institutions we serve. That’s what’s next, I think.

John: It sounds like a great approach, and I think we need to do a lot more of that. Thank you for joining us. And we’re looking forward to that next conversation.

Kathleen: That sounds lovely. This was so delightful. It was really a treat to talk with you both. Thank you.

Rebecca: And we’re looking forward to the next time to huddle up, for sure. [LAUGHTER]

Kathleen: Likewise, thank you.

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on Apple Podcasts or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

John: Editing assistance provided by Madison Lee.

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