287. COIL Virtual Exchange

Studying abroad can help students develop intercultural competency skills to prepare them for a future in an increasingly globalized environment, but many students cannot afford international travel. In this episode, Jon Rubin joins us to discuss how collaborative online international learning programs can provide rich international experiences without the cost of travel. Jon is an Associate Professor Emeritus of Film at Purchase College. His media work has been displayed at the Museum of Modern Art and the Whitney Museum in New York City. Jon is the recipient of Guggenheim, National Endowment of the Arts, Ford Foundation, and Fulbright Fellowships. He is also the founder of the SUNY Collaborative Online International Learning (or COIL) program at SUNY. He is one of the editors and contributors to The Guide to COIL Virtual Exchange: Implementing, Growing, and Sustaining Collaborative Online International Learning, which was recently released by Stylus Publishing.

Show Notes

Transcript

John: Studying abroad can help students develop intercultural competency skills to prepare them for a future in an increasingly globalized environment, but many students cannot afford international travel. In this episode, we discuss how collaborative online international learning programs can provide rich international experiences without the cost of travel.

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John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist&hellip

John: &hellipand Rebecca Mushtare, a graphic designer&hellip

Rebecca: &hellipand features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

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Rebecca: Our guest today is Jon Rubin. Jon is an Associate Professor Emeritus of Film at Purchase College. His media work has been displayed at the Museum of Modern Art and the Whitney Museum in New York City. Jon is the recipient of Guggenheim, National Endowment of the Arts, Ford Foundation, and Fulbright Fellowships. He is also the founder of the SUNY Collaborative Online International Learning (or COIL) program at SUNY. He is one of the editors and contributors to The Guide to COIL Virtual Exchange: Implementing, Growing, and Sustaining Collaborative Online International Learning, which was recently released by Stylus Publishing. Welcome, Jon.

Jon: Thank you.

John: It’s good to see you again. Today’s teas are:&hellip Jon, are you drinking tea?

Jon: I’m actually drinking coffee, which I just brewed just in time for this interview.

John: That’s one of the favorite teas among our guests.

Rebecca: Definitely. I have an English breakfast today.

John: And I have an oolong tea.

Rebecca: Oh, nice, John. So we’ve invited you here today to discuss the development of COIL virtual exchange programs and your new book on the topic. Could you provide a definition of a COIL course for our listeners?

Jon: Well, I’ll define it really loosely. It’s a course where two professors engage each other, two professors, usually from different countries and cultures, but occasionally, just from two different perspectives and together they create a conjoined class where there are two groups of students who will later on meet spend 4, 5, 6, 7 weeks collaborating and sharing ideas.

John: How did the COIL program get started?

Jon: Well, that’s kind of a long story. I’ll tell the short part of it. But even that short part is fairly long. Well, my background, as you referenced at the beginning, was as a media artist and a filmmaker. And in a strange way, this led to my work with COIL. I was on a Fulbright in the country of Belarus over 20 years ago. And my supposed topic as a Fulbrighter was American Studies. But what I did is bring some digital video cameras, and I had my students make short videos, much like my freshman would have at Purchase college where I was teaching. And I noted that the videos that they made were remarkably different. And I don’t mean in terms of what was in front of the camera, because a landscape looked different. They simply made very, very different choices. And when I came back to the States after the Fulbright and tried to explain to my students what might have been interesting on my trip, they were generally not at all interested. So eventually, I showed them some of these short videos that my Belarusian students had made and they became very captivated. And all of a sudden wanted to know everything they could about Belarus, and I realized that my students in Belarus had communicated with my students in the US sort of unbeknownst to me, because I hadn’t planned this, and that it occurred to me that it would be interesting to then develop a dialogue, using video between my students at SUNY and students elsewhere, for example, back in Belarus. So I created over a period of time, a course called cross-cultural video production, and the structure of it was exactly that. The students would meet, although back in 2002, when we first did this meeting online was a stretch, there was no Zoom, there was very little way to actually meet synchronously back then. But they were able to communicate primarily through email and a little bit through Blackboard and agreed on a theme that they would explore together. And then what happened was one of the student teams on one side or the other would make the first scene of a video on that theme, and post it, 10 days later, the team on the other side was supposed to make the next scene of the video. And this continued for four to six scenes, depending on the different iterations I had developed. So the students were doing a strange kind of serial collaboration, a sequential collaboration, with a small amount of back channel communication, but primarily they were communicating through these videos. And it was a pretty wonderful process. It was not always happy because sometimes the students were actually competitive. In other words, it was kind of like, well, you think that’s strange, I’m going to show you something even stranger, or whatever. [LAUGHTER] They were very varied. They were all over the map, in fact. And since the US students, for the most part, had never heard of Bellarus, while the Belarusian students, of course, had heard of the US and had their own, sometimes mistaken impressions about it. These videos were really remarkable. And the course was exciting. The students were excited by it. And I sort of said, “Geez, this is a model of international collaboration. None of these students are getting on a plane. The Belarusian students probably could never afford to. This is maybe a new modality of exchange.” And I sort of then tried to find ways to propagate this model.

John: How did it grow out of your course to the larger scale SUNY program?

Jon: Well, this is again a long story to be kept short here. And it’s not even necessarily easy to answer that question, what I would do is first step back and say, to create a new program or to innovate at the university, and here I’m speaking generally, I’m not saying SUNY, is difficult. It’s something that I’ve learned, others have learned, that universities are inherently fairly conservative structures. They’re about setting standards, as are grades, etc., and degrees. And they’re a little bit hesitant to open their doors to something really new for fear that somehow, I don’t know, it won’t set the proper standard. And here I was with a model that involves a classroom in the US, in this case, it’s SUNY, actually collaborating for like half the semester with a class in another country, and their teachers and students had never been vetted, accepted, never paid tuition, nothing, they were just sort of partners in the interactivity. That, for a lot of people, was very strange. So to really get down to the nitty gritty, I sort of mounted a campaign, I guess, to do this, and my immediate peers and colleagues at Purchase college in the film program, were very supportive. But the direction this was going would have meant that they would have lost me partially or entirely, if I were to take over this new COIL Center that I had proposed. So they even were sort of against it, because they didn’t want to have to deal with their local repercussions of losing me. In the university context, you lose somebody, you might not get them even replaced. So there’s a lot of that kind of thinking. And so it was a campaign that lasted a couple of years. Ultimately, the man who was back then managing the international office at SUNY system was very, very sympathetic. And he helped turn this around by providing some direct funding at the system level. So it meant that my campus, in fact, could adjunct me. And that got rid of some of the fears of my colleagues, at least I wouldn’t just be missing in action, there would be somebody else who would be paid to take over my spot. And over a period of these couple of years, eventually, also, with the strong voice of a new provost, who arrived in the middle of this kind of conflagration, a decision was made that the SUNY COIL Center would be launched, I would be its first director. But at the outset, it was just me on three-quarter leave, and a tiny amount of money to hire a part-time student to help. So that was the format in which it launched back in 2006.

John: I think it was pretty close to the time when I first met you, when you visited our campus… you visited a number of campuses to talk about this… and you also sponsored a number of COIL conferences at your campus.

Jon: Yes, I think it was one of the good things, good ideas, although it was very difficult to pull off in the early days, because there was no staff or anything and doing a conference is a lot of work. But we began right away, in 2007, was the first COIL conference. And yeah, that was great. The first conference was almost entirely SUNY people, which is, of course appropriate, but many not from Purchase College like yourself, people coming from across the state. And this conference continued for about 11 years, and growing larger and larger and inviting people from a wider and wider range of people. The last COIL conference that I participated in was in 2017, and we had 450 attending. Whereas the first one that you attended, we had about 80 attending. So it grew. And I’d even say to this day, without getting too far afield, soon after I left SUNY, it was decided that maybe this SUNY conference was a bit too much for SUNY. And it should, in fact, become shared with other players at other campuses. And so an entity called International Virtual Exchange Conference was created. And IVEC, as it’s known, began holding comparable conferences, and SUNY kind of went out of the COIL conference business.

John: But more international partner organizations became active in it, so the whole thing has spread quite a bit since then, right?

Jon: Yeah, it’s a pretty remarkable story. Since at the outset, it was a few SUNY campuses reaching out to a few partner campuses around the world. I mean, it was successful in a way, but it was a bit of a battle all the time. For one thing, international offices on campuses… and this is not a SUNY thing, either, it’s somewhat of a US thing… they need to support themselves. And usually their institutions only offer limited funds and they actually generate funds by the international programs that they sponsor, whether it be their students studying abroad and paying them a fee, or in recruiting international students who pay a higher tuition, etc., there’s an economic piece in international education. Nothing wrong with that, but at the outset, nobody could find any economic piece to COIL. And therefore, getting international offices that were primarily dedicated to moving people out of the country or into the country to have this lived experience, it was difficult to convince people beyond a very limited engagement to support COIL at a deep level. So what was happening in those earlier years, say from 2006, to two-thousand, let’s say, 15-ish, was the COIL grew a little bit, little bit each year, rarely was any one school offering any large number of COIL courses, maybe three, maybe four, maybe five. So the number of students who was involved with this new practice was small. The good thing was that there were gradually becoming practitioners in different countries who understood the dynamics of these classrooms, which are quite unusual, although they overlap with online learning, in terms of both the software used and their, let’s say, dynamics, they were quite different because they were co-taught classrooms, and the process of the teachers engaging each other, and developing a module that they could comfortably share with both groups of students, that was quite radical. And so this was a kind of gestation period, I guess, where during this time, although the growth was slow, it was steady, and the knowledge was spreading. And more researchers began to get involved. Because people always said things such as: “Really, do students get anything out of that? or more typically, and more problematically, “Is this as good as study abroad?” which was a false question, in a sense, because nobody ever said it was as good as or better than as or anything as. It was really its own experience, it was really a separate matter. But of course, those people managing study abroad programs, felt a tad threatened by it. And in some cases, I guess I would say, looked down their nose at it, because in those days, anything online was looked down upon by many people, not all, but many. It was seen as an inferior kind of education. And so it did have these growing pains and had to prove itself, and it gradually did.

John: So people in international offices were worried about this being a substitute for their programs, but from what I’ve seen, it’s expanded the number of students who participate in international activities, particularly those students who might not be able to afford international travel, either in terms of the time or the financial costs.

Jon: Yeah, I mean, for sure it does. I don’t see any negative at all of that kind. But the problem is to do COIL requires not just the two teachers, but it requires some level of management or facilitation. Particularly, if you get past the first couple of early adopter faculty who just jump in and do it ‘cause they love it. If you want to grow it, you need somebody, usually now call a COIL coordinator, as a minimum, who actually has a job, it might not be full time, but part of their commitment is actually bringing together teachers from different schools, finding new partners, helping train teachers, so they’re comfortable working in this new modality. And that piece, which was central, had a price tag. And so as soon as you’re saying, “Well, we need a new hire,” all of a sudden, then all of the concerns of the institution come up and people say “How the heck are we going to do that? We’re going to let go of somebody else?” And you get the zero-sum game being played. And that was often really a hard piece at the outset. And in fact, I think one of the things that my position created was actually the reality on the ground that here was one person, at least, this guy Jon Rubin, who was kind of getting paid to do this. And as there were so few who are being paid to do this, that was important, then it was something that I began to focus on. In other words, the center of COIL, of course, are the teachers developing the collaboration and the students engaging each other. That’s what it’s about. But if the management piece isn’t there, then it won’t grow, and then it really will not be successful. So as the Director of the SUNY COIL center, I think I was one of the first people to focus on that piece and say, “Okay, what does an institution need to do to create a COIL program?” Not just how do you successfully do a COIL course but how do you develop a program? And I would say that this was successfully growing, but slowly. I would also say, without getting into the details, that after doing this at SUNY for 10, 11 years, I was beginning to see that things are happening in other schools, other countries. And maybe it would be interesting to help promote COIL at other institutions to find another way to help carry this work forward. So, in 2017, I retired from SUNY and began, what I wasn’t very confident, would be a consulting career. That is, I wasn’t really confident that anybody would call me up and ask for my services. Fortunately, I had one client very early on, Florida International University, who was already very enthusiastic about this, and hadn’t quite taken the big leap. And so I was fortunate, because they’re such an interesting University. So they hired me on as a consultant, right at this juncture where I really wasn’t sure it was going to happen. And then various things happened over the next years. I’m not sure which sub story to jump into next.

Rebecca: I’m sure there’s plenty of options, but we’re hoping you can talk a little bit about how the Guide to COIL Virtual Exchange got started, how did your book come to be?

Jon: This is interesting, and it was indirectly also connected to Florida International University. My colleague there, Stephanie Doscher, had developed a global learning program at FIU. And around this time, she published a book on global learning, which was an academic book, but quite successful. And she was in a conversation with her publisher, Stylus Publishing, who had recently heard about COIL and said to her, “Well, Stephanie, I think maybe it’s time for there to be a COIL book, who might be the right person to write it?” And she suggested me. And the irony was that, at this moment, and I don’t want to get into a dour story, but I was actually in a hospital bed. I had gone through a period where I had become quite sick, and it was somewhat mysterious. In fact, the illness I had, it wasn’t really clear what was going on. And I literally read this email from Stylus in my hospital bed. And I thought, “Damn, do I want to commit to writing a book while I’m lying on my back, and I don’t know whether I’m gonna get out of here?” So long story short, I wrote back and I said, “Give me three or four months, see if I’ve got my strength back, and if I feel good about it, then sure I’ll take it on.” And so indeed, I had a wonderful recovery, I was in fine shape. And by encouraging my friend Sarah Guth, who I had written a couple of chapters with, I convinced her to work on the book with me, which made me feel okay, because I’d never written a book. I’d written a few chapters, I can write, but a whole book was like, “Oh my God.” It was not something that my career had prepared me for. So we agreed. And what’s really interesting about that story is that we started to do this in late 2018. And as soon as we started to think about the book, we realized that some of the subjects that we’d like to write about, which indeed were: “How are institutions adopting this, integrating it, supporting their faculty?” …the infrastructure piece that had always been my interest, we realized there was not much research on that. There had begun to be research on student learning in COIL classes and related areas, but in terms of its integration and development, no. So we said, well, we’ve got to do research. So we spent really the first year of the project doing as large a survey as we could manage. And it wasn’t that easy, because it wasn’t commonly known who were the practitioners. That is, we knew a lot of people, but beyond that, there was absolutely no organization that listed who does COIL or virtual exchange. So, it took research to even find the people to talk to. So we did this, I’d say, rather extensive survey, it was a bit new to me, I’m not a trained researcher. So that was even a learning process for me. And we started to develop some really interesting data. We found there were only six institutions around the world, as best as we could find, that were offering 30 or more COIL courses in a year. And so our initial jumping off point was, how did it happen? Why did these six institutions, why are they more successful than others in terms of at least scope and scale? And we then started to flush out the book, and guess what, then the pandemic occurred. And so all of a sudden, we’re about, I don’t know, a quarter of the way, an eighth of the way, into writing this book, and everything changes. So we got kind of set back on our heels at first, as the whole world did. We didn’t really know what to make of it. No one did. We were all at a loss, but two things occurred. One is that a lot of people who frowned on online learning were all of a sudden forced to do online learning, because that’s all that was available. So there was a huge transition, and a great number of people, some against their will almost, others happily turning this corner finally, that became at least aware of the tools and processes for teaching online. And that had been a blocking point to COIL development, because it was a small minority of teachers who had those skills and that experience. And over the period of a couple of years, it became most teachers had that experience. The second piece being that mobility was frozen. So all the students who were able to be mobile, mind you, that’s only 5 or 6% of American university students, but nevertheless, they were either locked in place somewhere they didn’t want to be for two years, they had trouble getting back, and mobility kind of stopped. So a lot of the same international offices, who before were sort of pretending they weren’t there when I knocked on their door, were all of a sudden calling me up and calling others up and saying, “You know what, we really better learn this thing, because it’s something we can do during the pandemic. And it’s a way to keep international exchange going,” …which was actually strange for me, because did I really want to be responsive to people who are doing this only because they were forced to, in a sense, or in some cases, were actually describing it as a temporary pivot, when in fact, to me, I knew that to really do COIL well, would take a couple year commitment to really develop a program and develop training and professional development and find your partners and all the pieces of the puzzle. But nevertheless, I mostly went along with it. And so what happened was, I became a full-time consultant, I was sometimes working with six or seven schools at once, and I stopped writing the book, because I couldn’t do everything at once. Everybody’s hiding, everybody’s masked, nobody dares go out and see each other. And here I am working more than full time after I retired. It was just completely unexpected. And so just to sort of finish telling this part of the story, because it is a story, I put the book aside, mostly for a year during this time, because I couldn’t do it all. And then I said, I better get back to this book, because everybody’s asking for it. Now I have all these potential buyers of this book, all these people who need a guide, and there’s not a single guidebook out there. No one had ever written it. So I got back to work on the guide, I started telling people “No,” when they asked me to do a consulting job, and then I realized, “Oh, my God, the field has changed.” The people I was writing about two years earlier, well, they’re mostly still doing it, thank God. But there are a whole lot of newbies who are coming in the door doing this, and with a different attitude and mind than the people who had started this kind of movement. And that was mostly a good thing. But it meant that some of the research we had done, maybe wasn’t completely accurate anymore. And so still another challenge was how to really complete the writing of this book, once the pandemic experience had sort of transformed the landscape.

Rebecca: It’s interesting how the pandemic has forced many virtual or digital initiatives to mature at a very quick pace. [LAUGHTER]

Jon: Yes, definitely, not just COIL, but I think COIL was particularly well placed in a sense because it had been developed as a format far enough. So it didn’t have to be like created then, it was really a matter of being developed and extended then. But it was an issue for me through that period, and I would say up to this day, if people are doing this because it’s a pivot and because it’s a way to do something they couldn’t do anymore. What will they do when mobility returns and the pandemic recedes? Is this something that they will continue? Is this something that will change? How will this evolve over time? So at any rate, we managed to finish the book with that question totally, of course unanswered. The writing of the book was finished about a year ago, in 2022. It then took three or four months to go through the editorial process of turning it into an actual book, which came out in September of last year. And really that was, you could say the beginning of the first academic year that one might consider, although I don’t know if this is accurate, post pandemic, since that’s very arguable. Are we even post pandemic today? I don’t think so. But anyway, where people are at least trying to get their footing back on the ground, people were willing to get on an airplane, etc. And we’re beginning to move on. And so there’s some hypothesizing in the book [LAUGHTER] about the future. But I think the future that I was just talking about is only just arriving right now. And we’re just starting to see that future, which is soon to become our present. And it’s quite interesting.

Rebecca: I think it will be interesting to see how many people adopted the practice, maybe because they saw it as a pivot or a necessity, who may have been converted, [LAUGHTER] and want to continue that work moving forward. I think it’s an interesting space to be in. And we’ve seen it in some other digital spaces as well, that the adoption that was done out of necessity, has just really changed people’s perspectives on what it means to teach you what it means to collaborate and what it means to have certain kinds of experiences for students.

Jon: It’s actually been incredibly interesting, because what was also trying to happen at the same time, I don’t think it had quite the momentum earlier, was the idea of curricular internationalization, or internationalization at home. There are a number of terms, which are all speaking to a related problem, which is: very few students can study abroad. And should we only have that experience be what we call internationalization? And many people, and it wasn’t just people doing COIL or virtual exchange, were questioning that and saying, “No, no, we have to develop other practices and policies at our universities that will support that.” So what happened was a broader context than understanding, far from universal, but nevertheless, was growing. And so it provides context for COIL. COIL was often, when people started to think this way, it was sometimes a little difficult to say, “Okay, we want to internationalize our campus and the curriculum. But how do we do that? What does that mean? What’s a practice that will allow us to do it,” and COIL was so specific, that people could say, “Well, we can do COIL.” And so it kind of became the tip of the spear, a slightly aggressive [LAUGHTER] expression. But nevertheless, it was something people could grasp, they could see, they could act upon. And it could be part of, in some cases, a larger global learning program, let’s say. And that’s certainly the path that my colleague Stephanie Doscher took, she was doing global learning and then was doing COIL. And now she’s director of a COIL Center at FIU, very much like the COIL Center at SUNY, because these things are so linked. And what was really interesting is how it also expanded, and transmogrified, culturally. So let me give one example that’s really amazing to me. So in the earlier days of the SUNYi COIL center, for a number of reasons, we did a number of projects in Mexico and Latin America. And the projects we did partly came because we were able to get funding. At one point, the US Embassy in Mexico City had some funds to do something International and wasn’t sure what to do. So we kind of talked them into doing COIL, and some other opportunities came our way at a time when there was no actual funding for this, there was nobody providing funds under this name. So we did a number of projects, particularly in Mexico and Brazil, and to some extent in Colombia. But in those early days, even though we said this doesn’t all have to be in English, in fact, to do it with a US university in general, did need to at least be largely in English. So we had this, I would say asymmetrical relationship with partners in Latin America, where the students and, in many cases, the teachers were primarily Spanish speakers, working with us, some of whom spoke Spanish, but the majority didn’t. And so it was a really an unequal relationship. And it was something we talked about, we struggled with, we spoke of that it doesn’t have to be in English. And guess what happened during the pandemic, a lot of Latin American universities found each other and began doing Spanish and Portuguese language COIL, and it’s exploded in Latin America. In Latin America, I would say, best estimate, there is more COIL than anywhere else in the world. And it’s because they’ve owned it. And they do it in their own terms. The number of students in Latin America who are physically mobile, able to study abroad, is even less than in the US. And they have very much adopted ideas like internationalization at home. And by working between Chile and Mexico, or Bolivia and Uruguay or Spain, they’re doing really interesting work. And it’s become a real center for this work. Indeed, the IVEC conference that I mentioned a while ago, this year, is going to take place in Sao Paulo, Brazil. And one of the reasons is because there’s so much activity in Latin America. So I don’t know that anybody predicted this one, thinking about the future, but definitely, the movement has shifted, it has its own life. And so Latin America has become one of the centers of this work.

John: We do live in a global economy. I sat in on a class quite a few years ago with Susan Coultrap-McQuin, our former provost here, when she was teaching a COIL course. And the students were discussing their response to it and what they took away from it. And one of the things they mentioned is that they expected that, in the future, they’d be working with international partners in whatever sort of job or career they were going to have. And they saw it just as a natural part of their future lives. And one of the things that’s happened is the technology has changed to make these types of exchanges and collaborative projects so much easier than it was when you first started.

Jon: Yes, this is interesting… technology. Because I think it’s mostly, of course, to the present time, been all for the best. And you’re right. I mean, when we were first doing that video exchange with Belarus, the Belarusian students, the only way they could send their videos to us was when their university shut down in the evening at 8pm. The students would traipse into their IT office, give them, on some kind of disk, probably a CD at that point, their video. They would put it on send, and leave for the night. And by the morning, their videos would reach the US because it would take hours for each video to get sent bit by bit. So that’s an extreme case. Now we’re used to YouTube and streaming video. So it’s mostly for the best on almost every level. But I think there are a couple things that are issues. So one is, and I’m not the first to bring this one up, Zoom fatigue. That there is the issue of people having spent a lot of time in this modality and to some extent wishing to be where they could hug the person they’re talking to, having their physical closeness be available to them. So I think this is an issue. I don’t think it’s in any way in the way of virtual exchange and COIL. By the way, you asked me at the very beginning, what is COIL, let me just do a slight definition here, rather late in this podcast, because these are the two terms that people are primarily using now: virtual exchange and COIL. And so I’ll just say for myself, and I think many are taking this up, virtual exchange is the broader term, it means kind of any educational sharing primarily between youth, that takes place using this kind of online format. Whereas COIL is a more specific model that has particularly to do usually with universities, and with these conjoined classrooms where the students’ work is actually been done for credit, and where this central collaborative project is part of the deal. That’s why in the book, I call it COIL virtual exchange, because it’s to me, like basketball is a sport, so virtual exchange is like the word sport, COIL is like the word basketball. That’s the relationship they kind of have. And you can train and study for basketball, you can become better fit, maybe, for sports, but you can’t quite train for sports. So I think that’s a difference that holds. So at any rate, one of the issues going forward, one of the many questions, is this issue of spending too much time online going to negatively affect the future of this work? I don’t think it will, by itself. I think there’s enough dynamics to working in these collaborative groups, it’s exciting. That’s not going to go away, it’s different than talking to your sister on Zoom, because you haven’t seen her for a year, because of the COVID thing. It’s a different project than a lot of our use of it. But, in fact, real mobility is returning. And so I think there is a bit of tension, the tension that I described, that existed prior to the pandemic. And there’s some of that back. But many are also seeing, as you mentioned, John, earlier, that COIL also can be very motivating. So people do COIL, and then they say, “Damn, I’d like to study abroad.” Whereas before, it never even occurred to them that this was an option, either for one reason or another. So I think for a lot of people, they’re now connecting the dots. And they’re seeing these as two things that support each other. But in terms of technology, I just want to bring up a point, this has really been on my mind lately. So this is sort of getting to my current thoughts.These are kind of concerns, I would sa,y about the future, which otherwise I think is bright for this work. One of the issues with doing COIL or any intensive online engagement is the risk of what I call disembodiment, that is that we’re functioning intellectually and visually, but our physical bodies are sort of left out. And that’s okay. I mean, a lot of things we do are like that. But I think there is a risk, a general risk, that we don’t sense each other’s presence the same way online. And that’s why it’s so important in COIL courses for students to explore where they live, how they live, to look at things in their lived environment, food, etc. They really need to bring the lived life into the course even if the course is not about cooking. It’s very important to get this physical presence and sense of each other. It’s something to work for, but what’s happening now, and this is an audio only exchange. So there’s no way we can verify this on this podcast, but that very many people use digital backgrounds. And the reason is that where they’re sitting in their Zoom is a mess. And they’d rather not display their mess. So they create a digital background. Well, that’s fairly innocuous, but it does mean that that person is talking to you from something that isn’t a room any longer. It’s a creation, which could be anywhere. There’s nothing terrible about this, but I feel this begins to add to the disembodiment. You’re then seeing a kind of head or head and shoulders that isn’t in a real room, but is in a virtual space that doesn’t really have much character. And now I want to make the leap into the future, the paranoid future, maybe. And it’s a topic that we’re all talking about too much, but I just going to try to connect it to COIL. So it’s AI, this is the topic of the month, whatever, everybody’s talking about AI and they’re talking about from many different angles. But what is beginning to happen through AI, and it’s not, I think, the main venue of our conversation, generally, is that AI added to other tools, graphic tools, visual tools, can actually change the way we look. And I have a concern, I was in a Tik Tok exchange with somebody and they demonstrated to me something called teenage look, which is not available on Zoom, it’s still being played within Tik Tok land, and it’s very scary. Teenage look literally scans you and makes you look approximately 20 years old. And it does it so well that it’s stuck to you. So you talk, you stand up, you turn around, you’re 20 years old at all moments. It’s not like an avatar, where there’s some kind of goofy little figure that represents you in some bad 3D world. This looks like you, except young. And I don’t know what it does if you’re already very young, I haven’t explored it that far. So my concern is, and I realized this is going down a very small rabbit hole, but I think it’s not irrelevant. What if we’re in a world in a couple years, where the people we talk to in Zoom are in a completely illusionary background, and the face we’re looking at is not them either. And yet, we cannot tell. We cannot tell that this is a facsimile. If we reach that kind of point, I do have concerns that this model of COIL virtual exchange could be undermined, just as a lot of our reality and truth is being undermined by lies and fictions that are being proposed as reality. And I think it’s an interesting moment at any rate.

John: But instructors could still address some of those concerns by bringing in aspects of culture that would not be faked into the assignments or the interactions that students are doing. So in a world in which we do have that fake reality for any synchronous interactions, I think there still could be a lot of benefits from the cultural exchange, as long as that remains a substantial focus of the courses.

Jon: Yes, there are a lot of creative ways that this could be utilized. So I’m not trying to blanket speak from the negative. There have been tools before, what was that tool? Second Life? …where people were existing, in a much cruder, three dimensional space. And some people took great advantage of it and did some really interesting things. So I think if you have enough of a grasp, and you’re doing it very consciously, it could be very interesting. Sometimes I’m beginning to feel that unless I can go up and touch somebody, I don’t know if they’re real. And I’m just saying, in the future, that I think some of the great advances we’re making with technology may be setting traps for us at the same time. And so we’ll have to be that much more ingenious, to keep the real and the unreal. And I think there are other issues around virtual exchange, some of which are more promising. One I’ll just throw out, which is beginning to be taken up in a small way. When I first started doing COIL, I actually had a conversation with the same man up at SUNY, who helped get this thing going. And I said, it’s interesting, because I think what we’re doing is partially about diversity, and being with and meeting with people who are different than us. Shouldn’t we talk to people who are beginning to start diversity programs, back then this was a, let’s say, much less advanced element of the university than it has become. And my colleague said, “Oh, no, we can’t do that, because then we’ll be competing with them and maybe horning in on their territory.” And so it was like international and diversity were, because of funding, partially, seen as competitors for cash to run their offices, which is, again, the problematics of university life. But that always stayed with me. And I think I’ve seen a few examples, and I’ve tried to promote when I do a consultation, that you don’t have to do a COIL with somebody in another country. You can do a COIL with somebody in another state. You can do a COIL with somebody in another town. You can do COIL with somebody three miles away, that’s living a really different life than you are because rural and urban are so different in our country. The idea of bringing difference together through this channel, I think, has a lot of potential beyond the international. And I hope that gets developed, it’s a little bit of a question of international has defined itself as an element of higher education. And to some extent, I don’t know if it will want to back up and say, “Well, what we’re doing applies locally too.” I think some see that and some don’t. So, I don’t know, this is to me the sort of new world of COIL, which is edging into some plus some minus, but it’s generally growing. And just one other thing I have to put a plug in for, because it’s important, I think, to the field, and certainly where my energy has been lately. As I was doing this consulting work I was speaking about earlier, the first thing that would come up if I was, let’s say, engaged by an institution that was very new to this was “Well, with whom can we do this?” Now, of course, there we are just talking international again, so I’m backpedaling a little bit. And I realized that there was no place really where you could find who else was doing this. Now, certainly, the SUNY COIL Center had a global, and has still, a global partner network. And so there was a way through, if you’re at SUNY, where you could reach out to partners. There was a structure in place, but there wasn’t anything like this for a small community college in British Columbia to know where to go. They had no place. So I got this idea and worked with some colleagues and a programmer. And we started to build this website, which at the initial stages, it’s called COIL Connect for virtual exchange, it’s just coilconnect.org, if you want to find it. The purpose was to just create a directory of COILing institutions, so that you could go to this website and look around and say, “Oh, here’s somebody in Turkey that’s doing this. Here’s somebody in New York that’s doing this.” It was just to be a directory, but the website has grown, and we’ve added partnering tools to the website, and a number of other features. So it’s become a pretty interesting hub. There are now 260 universities that are members from something like 40 countries. There are something like 1500 individual members, I think it’s grown so fast, partly because it’s free. So it makes it easy, which also might make the longevity of the site a little questionable. We’re trying to figure that one out right now. We grew so quickly, with so little funding that we need to find some way to bring in some funding to keep it growing. But anyway, at the moment, I think it’s an interesting place to visit. If you happen to be hearing this podcast, and curious who the heck is doing this stuff this guy’s talking about, you can go there, and you’ll see a lot of data. The site is primarily user created. That is, the site opens the doors to individuals to indicate what they’re doing and to share it with the world. And so there’s a lot of data, a lot of courses, a lot of institutions, a lot of individuals sharing what they’re doing in this field. So I invite you all to come visit the site when you have a chance.

John: And we’ll include a link to that in the show notes for this episode, so that people can just click on the link and go there. Would you recommend that institutions that are thinking of building a COIL program or creating a COIL program should perhaps pick up a copy of your book? And maybe take a look at the site?

Jon: Yes, of course. Yeah, it is still the only real guide. There are now some other books coming out, I think. But I think both of those would be helpful to doing this, and engage with other people who are doing this, especially who are doing it successfully. There’s a lot to learn about how to develop and manage a COIL initiative or project. And it takes a little learning, a little training, and there are now a lot of people out there doing that. Indeed, on the COIL Connect site, there’s a small area that we’re growing called organizations that support COIL. And if you go to that particular menu item, you can find about a dozen organizations that will provide professional development and other support for new initiatives, which is, I think, a key piece when you’re trying to get something rolling. And yeah, buy the book, for sure.

Rebecca: So we always wrap up by asking what’s next?

Jon: Well, I think I kind of jumped ahead of you here, because I was sort of doing a bit of “what next” already. I think. So I am not sure beyond the things that I’ve said. For me, what’s next is actually trying to be a little more retired. I mean, I supposedly retired almost six years ago now. And yet, I’ve been probably just about as busy as I was when I was at SUNY, and trying to find that balance is not easy. I’m a slightly compulsive person. I’m still involved, obviously, with this COIL thing. I’m trying to step back very, very slowly, but it’s hard. And I love kayaking and bicycling, and so I’m trying to do more kayaking and bicycling, but right now in March in Brooklyn, neither of those [LAUGHTER] are ideal endeavors. So sometimes I try to escape to places that are warmer, so where I can do that. So I don’t know. That’s not really what you’re asking, but that’s gonna have to be my answer for now.

Rebecca: I think it’s a good answer. I hope that you’re able to really embrace the authentic retired experience soon. [LAUGHTER]

Jon: Whatever that is… it’s definitely trying to find a balance and people talk about this. I’m finally enmeshed in this point in life where I don’t want to give up the work I’m doing entirely. I’m not going to. But yeah, once I put my toe in pretty soon I’m swimming and that’s the problem.

John: You’re benefiting a lot of people and as long as you enjoy doing it, we’re awfully grateful that you are.

Rebecca: Yeah, we’re glad that that’s part of your retirement plan.

Jon: And thank you for inviting me to this podcast.

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

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227. A COIL Course

The ability to understand and work with people from other cultures is an important skill for students to develop in our globally interconnected and interdependent world. In this episode, Josh McKeown, Jessica Harris, and Minjung Seo join us to discuss how online collaborative learning projects can help students develop intercultural competencies. Josh is the Associate Provost for International Education and Programs at SUNY Oswego. Jessica is an Assistant Professor and Minjung is an Associate Professor in the Department of Health Promotion and Wellness, also at SUNY Oswego.

Transcript

John: The ability to understand and work with people from other cultures is an important skill for students to develop in our globally interconnected and interdependent world. In this episode, we discuss how online collaborative learning projects can help students develop intercultural competencies.

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John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners..

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Rebecca: Our guests today are Josh McKeown, Jessica Harris, and Minjung Seo. Josh is the Associate Provost for International Education and Programs at SUNY Oswego. Jessica is an Assistant Professor and Minjung is an Associate Professor in the Department of Health Promotion and Wellness, also at SUNY Oswego. Welcome!

Josh: Thank you.

Jessica: Welcome. Thank you for having us.

John: Today’s teas are… Josh, are you drinking tea this time?

Josh: I did promise you guys my second time on the show, so this time I actually have tea. It’s late afternoon. So I’m having decaf green tea this afternoon.

Rebecca: That sounds good, Josh. I just got a huge shipment of my Scottish afternoon tea. So I’ve got to bring you some.

Josh: Oh, thank you.

Jessica: I’m not as fun as Josh but I do have my watermelon-flavored water today. [LAUGHTER]

Minjung: I have coffee. [LAUGHTER]

Rebecca: We’ve got the spectrum.

Jessica: Yeah.

John: And coffee is a fairly common tea on the podcast. Watermelon-flavored water is a little bit less common. I think that’s the first.

Jessica: [LAUGHTER] It’s different.

John: And I have Prince of Wales tea today.

Rebecca: And I have Scottish afternoon, I think. I think I’m still drinking that. [LAUGHTER]

Josh: There must be some great health benefits to drinking watermelon juice. Right, Jessica?

Jessica: Yeah, my water intake, just trying to keep up with getting my daily ounces in. So that’s why I’m having that right now.

Rebecca: All of my ounces come in pots of tea.

Jessica: Pots of tea. It works. Yeah, definitely.

Rebecca: So we invited you here today to discuss a Collaborative Online International Learning Course, or a COIL course, that you ran at the start of the pandemic in spring 2020, involving students and faculty in the U.S. and in the Netherlands. First, can you guys describe what a COIL course is?

Josh: Sure. I’ll take that one first. So COIL is an acronym. It stands for Collaborative Online International Learning, COIL. And COIL is, I’m going to estimate, about 10 or 12 years old as a academic concept. And COIL actually is a term that originated in SUNY. It was started by a Professor of Theater at SUNY Purchase College who was working on a… I guess a distance education, co-taught experience with a colleague, I believe in Belarus, and it has grown from there. Now COIL is used almost everywhere, you see the term COIL, C-O-I-L, almost everywhere, but it has a SUNY start. But what it has done is created, I think, a way for faculty members and students in different countries to collaborate in meaningful, rigorously constructed ways without traveling to visit each other. And that’s really the core of it. International education has been synonymous with mobility, both student mobility and faculty mobility, meaning crossing borders. But when COIL emerged, looking back on it, I think it was a time when technology was making it possible, not necessarily easy, and I think they’ll talk about that, but possible to collaborate. And so this course is an example, and they’ll talk about this specific course, I know a little bit about its origins. But it’s got to have faculty commitment. And that’s something which, as the Senior International Officer at SUNY Oswego, I can comment on, this is… I won’t denigrate any other and say, “This is the best example of a COIL course that I’ve seen at SUNY Oswego,” but it is at least among the best, and it’s because of the commitment made when Minjung first formed a relationship, brought Jessica along later to co-teach it, and they’ll tell you about the details. But without those two I don’t think it would have been successful.

John: And we do have a bit of a history. We’ve been offering them here for about 9 or 10 years, almost from the very beginning of the COIL program.

Josh: But it’s hard to get traction for a COIL course, relatively speaking, and our experience at Oswego has been, it is sometimes difficult for faculty members to conceive of it and implementing it’s even harder.

Rebecca: Can you tell us a little bit about the course that you were teaching that incorporated COIL?

Jessica: Yeah, so particularly Minjung and I have been teaching this COIL course in our HSC 448: Health Promotion Program Planning course. It’s one of the core courses within our wellness management major. And this course was chosen, really, because thinking about health education and health educators, there is part of our competencies where students actually have to have cultural competency, they have to have those global interactions. So this felt like the perfect course to kind of house this COIL experience in. And we collaborated with another institution known as The Hague University of Applied Sciences from the Nutrition and Dietetics program in the Netherlands. The underlying motivation was to get students from both of these countries, our students as well as the Netherlands, gain the cultural competence, but also offer this global perspective in the field of health promotion and wellness, while utilizing the skills that we teach in program planning. Another thing to note is that this particular institution in the Netherlands, this course that they do, they also have those skills that they’re teaching. So it really helped the whole collaboration, because we were all on the same page in regards to the skill sets needed. But it also gave our students here at SUNY Oswego the opportunity to see… What does another country do when it comes to needs assessments? How do they implement programs? How do they deal with clients and patients? And I think that’s particularly important in today’s society, how we’re seeing a lot more things start to go global, a lot more telehealth and virtual conversations. So I think that was very important, but specifically with health educators, we have that duty and responsibility within our code in our background to make sure that we’re creating opportunities for collaborative experiences and having that global awareness. So this course particularly was program planning.

John: Could you tell us a little bit more about the actual collaborative assignments that were used in the class?

Jessica: Yeah, so one of the first activities that we have is introducing the students to each other as well as the two instructors. In the classroom, we had our institution from the Netherlands as well as our students via… it was Skype actually, at the time before Zoom became the place to go before COVID. We had both instructors there, as well as all the students, and we kind of did an icebreaker section. They went around and introduced themselves and gave a unique fact about them. We then talked about what the pairs would be, because they were paired with another student from that institution for this six week COIL project that we had. And we kind of laid the land. We talked a little bit about… what are the activities they’re going to be participating in, the final project, which really was looking at nutrition and physical activity in the two cultures. And in that first session, that’s where they then met their partner, and they started to talk about how they were going to, with technology, work with each other outside of the classroom for the rest of the six weeks. Partly then after that, they started to work together on their own, independently, after that first meeting. They would use different technologies such as WhatsApp, Zoom, Snapchat, just all kinds of different software and applications. And they were discussing different things such as predisposing and reinforcing and enabling factors of behavior, because they were looking at analyzing the differences regarding diet patterns and physical activities between the two cultures. And ultimately, they were trying to think of how they would look at planning a program in those different areas. And part of that exchange, they would come with government health guidelines from both countries, environmental factors. They would start to show photos and videos of where they lived and the differences. Which for our students was really eye opening, because this is the first experience that they’ve had, some of them, where they were able to meet someone from a different country and see even just what the school system was like, what their day-to-day was like. So those meetings were really influential for them. But over the course of those six weeks, they were ultimately trying to plan that program, and aid in behavior change for their targets, and their audiences that they were working with within the classroom.

John: What was the final product that they created in these groups?

Jessica: So it was a 10 slide PowerPoint, and within that PowerPoint, they had different activities and videos embedded in there about what their collaborations were one-on-one with their partners. So we had some students that were sharing video within their target audience of how they were doing behavior change. So it was a way for them to submit to our Blackboard shell, because we housed it within the SUNY Oswego shell, and it was an easier way for a lot of the students to collaborate. More recently, in this past spring semester, we had video, where they collaborated on a video together, they did it via Zoom, where they actually did the presentation via video. So we’ve changed it up over a few of the semesters based on feedback and what’s feasible for both of the students and technology-wise. Some of the feedback we’ve gotten in the past regarding the COIL course is there’s time difference. So that can play a major role in how the students plan their interactions, what type of technologies they use, and how they go about the assignments. So there’s been different flexibility, there’s been different times where maybe students weren’t able to collaborate as much. Some were based on what their schedules were with the class and outside of the class as well. So that’s been interesting to see how our students have navigated and problem solved in that way.

Rebecca: For these projects to be successful obviously requires a strong collaboration across cultures and across continents in this case. Can you talk a little bit about how you developed a relationship with your faculty partner in the Netherlands?

Minjung: So to facilitate relationship building and collaboration, we met regularly through Zoom meetings and stay in contact, to plan ahead for the following year and updating the materials and content to keep current with global health issues. In the beginning, we started with physical activity and nutrition behavior focus, and then it started in 2018, and our first implementation of COIL product was 2019. So it’s been like four years, and in the beginning, we focus on physical activity and nutrition behavior, comparing guidelines, and based on their videos, and the photos and compare/contrast different lifestyles. And then, last year, we were focusing on mental health. We added mental health as well as physical activity and nutrition behavior during COVID. It was interesting, and we added also, the videos as Jessica mentioned, we asked them to create a video presentation. So it was interesting as well. Their technology skills are getting better and better, and so their presentation was excellent. That was very impressive, and also to keep working together with a partner. Doing research together is a really important component as well. So after teaching with the outcome, we work together, analyze data, and do research together. So we’ve been publishing abstracts last semester, and we are going to present international conferences. Well, we got accepted. Jessica, I, and Tonnie, the Netherlands partner, worked together, and that’s another component we work on. And also I think it’s important to gain support from the department as well as the school so that our collaboration flows smoothly. So luckily we have international instructional designers on campus. So we’ve been supported, very supported in creating shells and adding instructors to the Blackboard so that we can post announcements on all the course materials and create Dropbox for assignments. It’s been very smooth. So gaining support is important as well, and also I think providing feedback to students and monitoring their progress with their partners were important components as well so that they gain positive experience from working with international partners and gaining global competence and self efficacy, gaining positive feedback so that we can sustain the program. If it’s not that we can’t continue the program, and my point is not only international partners, but also gaining positive experience from students is important for continuing the program.

Rebecca: Yeah, you bring up some really important components like making sure that all the departmental and college-wide resources are in place, partnership is in place, student success is in place. All those things are so important. So thanks for bringing those up. I know Josh mentioned that you, Minjung, were the one that kind of initiated the relationship with your partner in the Netherlands. Can you tell us a little bit about how that happened?

Minjung: Yes, I met my partner Tonnie at the COIL conference back in 2018. It was held in New York City. John was there too, I remember that. So this COIL conference hosted by SUNY provided the opportunity to network with professors from different countries and share their ideas and current and past experiences of collaborations. It was fantastic. So among potential partners I met and I found Tonnie was a best match with me because her expertise and what she’s been teaching. So she’s been teaching nutrition promotion program utilizing similar framework, theoretical framework, we share different theories and models. I was surprised that she’s been using that tool, and I teach health promotion program planning and implementation courses as well. So we were like, “Oh!” we hit it off. After having good conversation with her and I went back home and created a team drive to put things together, information and idea, and came up with a five week intervention COIL product. And now it’s a six week but we started the five week and the title is still the same title, Health Promotion Across Borders. And we implemented in 2019, and it was successful student feedback and experience the full action was very good. So we are excited and… Why don’t we do it again the next year? And I applied for a faculty travel fund I got from the national program on campus. I flew to Hague University and met Tonnie and her colleagues and talk about the possibility to expand the program. And they were positive and we were able to add more student and more classes. So at that point, my colleague Jessica was invited to our group and Tonnie’s colleague Memon was invited in our group. So four of us start teaching and we collaborated and updated the content and implemented in 2020, 2021, and now 2022.

Rebecca: Those are really exciting developments. I wanted to follow up with Josh a little bit in thinking about how COIL courses help develop and build global competencies and cultural exchanges and how that compares to a traditional international experience.

Josh: Yeah, that’s a great question. From my point of view, the potential is there, and I think the results that Jessica and Minjung produced, reveal that. So in their particular study of this, I think they showed, similar to how Jessica was explaining about the course, that if the goal, obviously it should be tied to the course outcomes, right, but if the goal of course is for students to better understand how this subject matter, health promotion wellness, is delivered in a different country, the potential is there with a COIL course. I keep saying potential because, the variables, and we’ve alluded to a couple of those already, technology, when the technology fails, and they probably have some stories that they can share with you. I’ll say though, that when Jessica explained the different technologies they used, I really loved hearing that because in the early days of COIL, one of the biggest complaints or obstacles that we were hearing was that technology wasn’t compatible between the classrooms in the two countries. And so when I hear her describing, they use Skype, they use WhatsApp, they use Zoom, they use Blackboard, they use video and photo sharing, that says to me, they’re doing whatever will work. And so I think one of the possibilities with a COIL course is that students will have the kind of rich interaction guided by expert faculty that can happen on the best run type of faculty-led study abroad experience. The problem comes sometimes in the execution. So if the technology is not working, if the time zones aren’t working to the extent that students are actually able to interact with each other. If faculty are not committed to this project, meaning the assignments perhaps come out, maybe they’re more superficial than they should be, the interaction is not really robust, it’s more just checking a box. Then I think you’re going to get not as good of an outcome. But the way that Minjung and Jessica designed this, it was rigorous. And they were also thrown a pretty big curveball, if I recall, during the COVID semester when it was going to be a COIL class to begin with, but then COVID hit in the middle of semester, and then it became crucial that these interactions continue. I think for the institution as a whole and for others at other institutions that are trying to think about implementing a COIL course, we need to think of it, and I say this as a committed international educator for decades, we need to think of it as a different type of program than a study abroad. And I don’t think we should be thinking about it as better than or worse than, it’s different, it is a different experience. If we go into it with that framework, I think we will have a greater likelihood of success. What’s, I think, crucial to grasp right now in early 2022, and these guys, like I said, they went through it during COVID, is the need for it now is arguably greater than it ever was. We have successfully restarted study abroad at SUNY Oswego, but everyone in the field expects traditional student mobility to be smaller, and, for a time, probably less accessible, given travel restrictions, given additional layers of cost that have been put on top of the experience, from flight prices to insurance mandates to you name it. And so therefore, to provide a global learning experience for all, hopefully that’s what we’re about, that all students have access to a global education, the potential for COIL now I think, is greater than ever. But the design of it and the execution of it have got to be there.

John: But even leaving aside COVID, doesn’t the COIL framework provide an opportunity for students who might not be able to afford international travel to get some level of international competency?

Josh: Exactly.

Jessica: Yeah, and that’s one thing too. I actually had one student pulled me aside after we had first went through the experience and had mentioned how important this was for them and how it provided them with an experience they otherwise would have not had, because study abroad is not financially feasible for for them, and they felt like they always wanted to participate in that, but they weren’t going to be able to. So this still gave them that experience, and also a way to kind of foster those relationships with different individuals. And I think one thing that really came out of this the first year I participated in it, spring 2020, was, after spring break, we had went virtual in a sense, and we had students who were telling me, like, “This is a sense of normalcy for me. I like that I’m coming to class, whether it’s still virtual or doing assignments online, but I have my partner.” So the moment that started happening, the public health crisis with COVID-19, they start sharing other things other than physical activity and nutrition. They were talking about, “Well what’s going on over there in Holland?” So there was a lot of bonding going on during that time period, and we saw that come out in their final project. And one thing to note about this whole COIL project is it’s done in small chunks. So at the end, they kind of combine their work, but there’s several assignments throughout the process, where they are doing the photos and video sharing, with the ultimate goal is for them to use skills as health educators and create a program that would be feasible for a target population in their hometown, or wherever they are locally. And those experiences of different techniques of planning, different models that they could use, or theories within health promotion started to come out and our students realized, “Wow, there’s different ways of doing things,” and that was really beneficial for a lot of them. Some of them that we’ve had in final courses, even in internship and things like that, I start to see those skills come out again, and a lot of them are starting to choose experiences or internships that have more of a global aspect to it. So we’re starting to see that it’s getting woven into a lot more than just, “Hey, they took this one course, and it was a COIL course,” but, “These skills are within their life, they’re using them as well.” I think, career wise, employers are looking for that. And we’re preparing our students to have co-workers that they may never meet, because they would be virtual. So I think these experiences are very, very beneficial, and we’ve seen that just in our students who have taken the courses.

Josh: I’ve got to jump in here, Jessica was describing something so elegantly and so concisely that is such a tough nut to crack for so many educators still, and that is a meaningful intercultural development experience. That’s what they’ve created. So the ability for a SUNY Oswego student to understand more about the Dutch education system or the Dutch health delivery system, and vice versa, when they take that to the rest of their classes or to their life and career, that’s what international education is all about. And so the way they’ve presented this, it can come across as being really cut and dry and quite simple to do. It wasn’t. So when Minjung was talking about the partnership building, what I kept thinking about when getting to know this project even better… Since COVID, how many opportunities would there have been for the faculty of the students to just cut bait and drop the whole thing? So many. We all have been Zoom fatigued, we all have been overloaded on technology. And the course was being offered here at SUNY Oswego. They still could have finished the course, taught it, delivered it, and graded students, likewise, in the Netherlands. But they didn’t. And that says to me that the partnership that they developed, sustained, it did involve a personal visit, and that’s even better, the partners were not going to drop it. That’s what it takes to deliver a good COIL course, no matter what the obstacles they see it through. Which you’d have to do if you are leading a study abroad program too, I suppose, you can’t just abandon your students. But with technology and this format, they probably could have and still gotten through the course, but they didn’t. That’s the kind of commitment it takes

Jessica: Yeah, and I think one thing I was surprised about a little bit going into it. I know, building relationships and friendships, but there was some real authentic, genuine friendships that came out of these courses. To this day, students that are connected phone calls, social media wise, and I think also during that time period, thinking about mental health and having somebody that you can talk with and you’re virtually having these experiences with really, really helps some of our students. But those close bonds and conversations, we’ve had one student that actually had or was going to, it didn’t end up happening, but they were going to be visiting their partner. So I think those are authentic experiences outside of just learning the content and cultural competencies, that sometimes those are also the things that the students need out of these types of courses and things like that.

John: Were there any activities you built into the course to help nurture those relationships and to help them develop that sort of connection?

Jessica: Padlet was something that we used. It was a little bit different, and the students used that kind of almost like a discussion. It was more of a fun aspect. That is where we would have questions or certain things to get students to see what others were doing, whether it was on the weekends, or what they were eating for lunch that day, or just simple simple things, because that was one thing that continues to come out of the final evaluation was, they always want more time just to get to know their partner. They’re just so interested in the differences. And we actually just talked about this the other day with our institutional partner in the Netherlands about implementing more of those activities, more of those assignments that really just focus on getting to know your partner. But they also did a little “About Me,” sharing in their first virtual experience, where they came with photos and things like that about where they’re from, family, things like that, which helped foster that. But it really was organic, the students would really find something that they both were interested in, and they kind of go on with that and share on their own in a sense. But we did have areas for discussion portals and things like that, where they started to talk. I think another thing with that is the technology, I think they liked seeing each other face to face more with that. So a lot of them were doing that in their social media or sharing things that way. So that was cool to see them take it outside of just the class learning management system of Blackboard or Padlet, or whatever we were using, that it went into their own personal lives, in a sense.

Rebecca: You’ve talked a lot about the program itself, the six week contained period and the ways that students interacted during that time. What did you do to help set students up for that experience prior to the six week project? And to not only prepare them for the project, but to prepare them to interact with other humans that might have different perspectives?

Jessica: Yeah, so we had a few things that we did. We didn’t start doing, and we normally do this, we start, I think, in February or March, we were starting a little bit later, and so we would already have our students in the class, and so from day one, it was kind of infused. And we would start talking about that we would start looking at different types of things in regards to cultural competency and ways to build cultural competency and awareness and how this experience would be beneficial. But we also talked about… What are some barriers that could happen? How do you navigate around those barriers? So the biggest question is always, like… Well, is English the preferred language? What about the six hour time difference? So we brainstormed, at least in my course, “Okay, so if this happens, what are the resources you have? How are we going to navigate it? And how is this going to work?” So each of my students had set up conversations that they would have with our partner, “If time doesn’t work, this is a portal that we’ll use.” So they all laid out what their communication style was going to be or what type of technology they were going to use. If they hit a barrier, what was the backup plan? So we talked a little bit about that. But we also talked about being anxious, being nervous because they were. And that was a normal feeling, because this was a new experience. And we talked about that as a group. It came out in our very first virtual meeting as two classes as a whole, and we kind of all said it in the beginning, and it broke the ice a little bit, and people started sharing a little bit more about themselves. So those were some of the ways we talked before the course actually started in regards to the COIL part of it, and outlined a game plan. And then the students did that with our partner as well to say, “Okay, if you have a class at this time, what’s the best time we’re going to meet? What’s our preferred mode of communication?” and things like that.

Minjung: So monitoring students and giving feedback, especially in the beginning before we start COIL project, we as a group in the classroom, we talk about COIL, what’s the expectation. We have their preparation session, and they are paired before we do that, so they always have contact information. I recommend them to contact them before we start the project so that they know each other first. And then we have kickoff group session. Last year, we had 80 students together, it was a lot of students and we had almost two hour kickoff session. But in the future, to make it differently, Jessica suggests to have breakout sessions so that student can pair up in a breakout session and get to know one-on-one. So not only talking about the introduction part about, you know, What’s the COIL project is going to be? After talking about that, and breakout room so that they have their own time to chat. So that’s what we’re going to try in this spring semester.

John: Team teaching with other faculty or working on collaborative class activities across classes can be challenging when you’re right next door to the other people you’re working with. How did you arrange a collaboration to make sure everything was successful, both before the class and during the running of the class?

Jessica: I’ll let you take this one Minjung because you really fostered this collaboration with The Hague.

Minjung: Yeah, in that case, what I do is, I make Thursday as like a 30 minute COIL discussion session so that I ask students, “How’s it going, the process?” I ask them, “What process you are in? What kind of barriers you are having?” And through that, I know what barriers they have, what obstacles they need to go through. Then I intervene. I talk to Tonnie right away, emailing her and saying, “This specific student have problem with that. So what’s going on with your students?” Something directly communicating so that students can keep updated with their assignments. Otherwise, they lose track, at the end they can’t finish their project. So that monitoring each week, that’s, I felt, very important. That’s what I’m doing.

Jessica: Also, John, I think, something that throughout these past few years, we’re constantly jumping on Google Meets with Tonnie. We’ve been doing research and collaborating in that way. So it’s been pretty good. I think it is sometimes a challenge to get a time that works for everyone, right? Because there’s quite a few of us doing it. I think something that worked well for me, my first time doing COIL was using WhatsApp. I actually had never used it, but Memon, who was my co-instructor, we would text, we would text through that. He would say “So-and-so’s partner, they haven’t met yet. Can you reach out to them?” Because that was something occasionally that would happen. We had to also monitor, like Minjung said, the students and making sure they were on that. But I think when we first outlined the course with the syllabus, the assignments, it was pretty organized in that sense that we knew that we needed to check in with each other. And it became a relationship between us as instructors, right? We weren’t afraid to reach out or anything like that, because you start to get comfortable, you created it together, you’re working together. But I think yeah, time difference, we actually recently found out that Tonnie will no longer be the individual working with us, we have someone new. So this may be a challenge to navigate how this will work with a new instructor from their institution, but we’re excited about it. But I think different ways of communication has been what I’ve used and working together throughout the summers and things like that on research has really fostered our relationship as instructors together.

Minjung: And the transition meeting we did a few days ago, it was very good. So Tonnie introduced a new colleague to us and we scheduled a spring semester. So yeah, I’m looking forward to working with her.

Jessica: And I think that’s something Josh had mentioned too, and I’ve heard from some of my colleagues is, it’s hard. I think for a lot of people, sometimes they want to do a COIL course, but how do they find that person from another institution? So I think Minjung was able to really make that connection at that conference, and that’s how I’ve suggested to other colleagues that I have at different institutions to do that. Because it can be difficult to find that first person to work with, and then how do you navigate it from there can be difficult.

Rebecca: Seems like one of the key successes is actually how aligned the courses are across the institutions.

Jessica: Yes, yeah.

Rebecca: In this particular case, I know there’s also examples of cases where courses have worked really well when the subject matter is entirely different, but it seems like in this particular case, because it’s the same subject and you are looking at it in a similar way, it works really well. I can imagine that if it’s the same subject, and you had really opposing views or something or incompatible ways of working, it might not work as well.

Jessica: Right.

John: And also, there’s a pretty wide spectrum of COIL classes. In your case, it sounds like most of the class was done collaboratively, but in other classes, it’s a small component of the class where again, as Rebecca said, they could be in different disciplines, but only a portion of the class revolves around the collaborative activity, while there’s separate things going on in the classes in each of the countries. So it doesn’t have to be just something as tightly related as this. There have been many, many examples of classes in different disciplines. One of the appeals for people outside the U.S. is it gives students the opportunity to practice English, and that works particularly well for our students, because so few of our students are multilingual. But by working with students in the U.S. who are reasonably fluent in English, it gives students from other countries that chance to practice. They may not be quite as interested in the discipline, but they are very interested in engaging in the language skills.

Jessica: Yeah. It’s interesting too, so at their institution, they have to have a certain amount of COIL credits as students. So the course that Tonnie was teaching was particularly dedicated to that COIL type of engagement. So I think when Minjung and I first, she had started it, and we had talked about it, getting our students to have self efficacy to be able to have these collaborations because the clients or patients that they may be working with, they’re not all going to be from upstate New York. So I think we knew right away that this was an opportunity just for our students that was going to help them be more successful, career-wise. And I was pleasantly surprised with the additional aspects of this COIL course right away from their partnership, as well as my partnership and relationship with the instructors there. So not only was it student-wise that there was a gain there, but for me as a educator as well, in my collaboration with these other instructors,

Rebecca: if you were each to give one piece of advice to a faculty member interested in creating a COIL course, or a COIL experience, what would your one piece of advice be?

Josh: I can think of something. I see this with faculty who want to get involved with international education at any level in any way. I would start by thinking, What’s possible? What can I get out of this? What can our students get out of this interculturally, in the discipline, and so forth, even as Jessica was explaining, the friendships that students can make or the English language practice that students can have. But think what’s possible, but then realize quickly how much work is involved. And this is something that I think Jessica and Minjung expressed very well, but what I think about from an institutional standpoint is that partnership building can happen anywhere. In this case, it started at a conference in New York, it didn’t happen overseas, it was not with an existing university that SUNY Oswego had had any relationship with before. It was two professionals who met at a conference, and they began from there. So most faculty who go to conferences, I’m sure have international collaborators there. It can start there. But then I guess my last comment on that would be to think, How could this be institutionalized? So the strong personal becoming professional relationship has to be there, but Minjung mentioned having a faculty international travel grant from the International Office. That surely helped, they could actually meet each other and see each other there. We now have an MOU with a university, a signed agreement with that university and that makes a permanence to the project that an overseas partner or collaborator. They might need that. They might need a document that says we’re actually working together. So I think faculty should be open to… How can I make this institutional, both to get it done but also to sustain it? And then get to work.

Jessica: And I would say, have fun with it. [LAUGHTER] That’s because it really is fun. You have some great experiences, it’s unlike anything I’ve done before. So jumping into it, I was like, “Wow, this is gonna be really fun, it’s going to be learning different things and how to collaborate.” And the students, they go into it at first being a little nervous, and then they really have fun with it. They look forward to those assignments, they look forward to their virtual collaborations. So I think having fun and being motivated to really foster your relationship with the other instructor from another institution, and really working with your students, laying the land in regards to the assignments, and being explicit with what the expectations are, I think those are all great things to remember. But I think having fun, that’s the goal of it is to really have an experience that is meaningful and that you enjoyed. So I think that’s my advice. Of course, there’s a lot of work with it, but understanding that it is fun and the process is really rewarding.

Minjung: So as an instructor, maintaining solid relationship with international partner that’s very important, and keep motivated and persistent to sustain the collaboration. Very important.

Rebecca: Those one things are many things I’ve noticed.

Jessica: Yeah. [LAUGHTER] Yes.

John: It is a lot of work. So we always end with the question, What’s next?

Jessica: Well, we just recently, this week, we met with the instructors, there is a handoff. So we have a new instructor we’re going to be working with who recently came to The Hague University with some great background educationally, and we’re excited. She seems really motivated and excited as well, so that’s awesome. We are going to be changing because we do do research with us as well, and we look at the pre/posttest, Did they gain cultural awareness? Is there more self efficacy with them now? So we’ve had great success in seeing that with our students both in the Netherlands and here in the U.S.. So we do plan on changing our measurement tool, digging a little deeper there, and we are adding different types of assignments that can be even more engaging for students with the final project, things like that. And those are things that we tweak, I think, every year, but last year, the content was related to COVID-19, the year before that was physical activity and nutrition. So this year, we’re probably going to go in a different lens, depending on the collaboration we have with the new instructor. But really, one of the biggest things with “what’s next” is providing those students even more time to get to know their partners, because every year we hear that they want just a little bit more time to get to know them because that’s the fun part of it. So we’re establishing some ways to pad that collaboration. And Minjung, what else would you say is next for us? We do have a presentation coming up. In Spain, it’s virtually but…

Minjung: Yes, yes. That’s exciting. We want to visit Spain instead but it’s remote. [LAUGHTER] So… And also thinking, talking to Josh and bringing students to the Netherlands not only virtual experience, but also in person experience that’d be beneficial for students as well. You know, when the pandemic goes down, and when we can travel, then bring students to the Netherlands and have experience. And also I talked to Tonnie about internship opportunity as well. So those areas, not only teaching COIL project but also expanding students’ hands on experience in different areas as well.

Josh: I agree with all that Jessica and Minjung said. I mean, to me, when I think about the next step, this is 20 plus years at SUNY Oswego and more on this field, I really think COIL is having its moment right now. And you’re seeing in international education literature, a recognition from career people who have been dedicated to primarily issues of student mobility across borders. That COIL is going to be a part of any valuable international education portfolio going forward. So that’s got to be acknowledged. I think, in my sense, in talking with other senior international officers around SUNY and elsewhere, that this has not gotten enough emphasis. So what’s next? I think we have to acknowledge that. Acknowledge that as an institution, we need to grow this. Part of that is going to be, if not faculty training, I think maybe explaining to faculty how this works, and this podcast is a great way to restart doing that, so I appreciate the invitation for that. But as my two colleagues explained, it’s work, it’s effort, but it’s also fun, gratifying. And it’s not a mystery if you give it the time that it requires, you can actually break it down and achieve it. Institutionally, I think we should probably start to think about something like a COIL coordinator. And this is something that in a resource constrained environment that every institution seems to be, it can be a big ask. But given that the language we’re using in SUNY is Global Learning For All, GLFA, Global Learning For All. Even before the pandemic, we were doing great with study abroad, we had over 20% of our students participating. Well that’s still 80% who are not participating, right? What are we doing with the other 80% in the best of times, and even more now. I think we have to get serious about the role of technology in international education and global learning and COIL has got a good track record. And so that plus, once we can cross borders more easily, I would love to work with these two to at least create an option for students who can get on a plane, in both directions by the way, we can host students from the Netherlands and our students can go there to accentuate the learning. But as you can see, we’re not waiting for that to have a great international education experience, at least with this course. I’m optimistic about the future.

John: Okay, thank you. It’s good to hear that the COIL program is rebuilding again on campus and that we’ve had these very successful iterations of it.

Rebecca: Yeah, thank you so much for sharing your story.

Jessica: Yes, thank you guys for having us.

Minjung: Thank you.

Josh: This was a real pleasure.

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

John: Editing assistance provided by Anna Croyle, Annalyn Smith, and Joshua Vega.

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