253. Designing for Trauma

 Universal Design for Learning principles were developed to make our courses more accessible for all students. In this episode, Andrea Nikischer joins us to discuss how universal design principles can be expanded to address the trauma that can adversely impact student learning. Andrea is an Associate Professor and Program Coordinator for the Adult Education Program in the Social and Psychological Foundations of Education Department at SUNY Buffalo State.

Show Notes

  • Nikischer, A. B. (2021). Universal Design for Trauma.
  • Nikischer, A. (2018). Life after# MeToo: Understanding the impact of adolescent sexual assault on education and career. International Journal of Learning, Teaching and Educational Research, 17(10), 86-98.
  • Horsman, J. (2013). Too scared to learn: Women, violence, and education. Routledge.
  • Horsman, Jenny (2006). “Who will hear? Who will see? The Impact of Violence on Learning: A Historical Journey.” Canadian Woman Studies/les cahiers de la femme. Ending Woman Abuse, Vol. 25 No. 1.
  • Horsman, Jenny (2005). Moving Beyond “Stupid”: Taking Account of the Impact of Violence on Women’s Learning The International Journal of Educational Development, Gender Equality in Adult Education, Vol. 26, Issue 2.
  • Nikischer, A. (2019). Vicarious trauma inside the academe: Understanding the impact of teaching, researching and writing violence. Higher Education, 77(5), 905-916.

Transcript

John: Universal Design for Learning principles were developed to make our courses more accessible for all students. In this episode, we examine how universal design principles can be expanded to address the trauma that can adversely impact student learning.

[MUSIC]

John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

[MUSIC]

John: Our guest today is Andrea Nikischer. Andrea is an Associate Professor and Program Coordinator for the Adult Education Program in the Social and Psychological Foundations of Education Department at SUNY Buffalo State. Welcome, Andrea.

Andrea: Thank you so much for inviting me. It’s great to be here.

John: Right before this. We were talking a little bit about this, and you were a student here. So welcome back.

Andrea: Thank you. I loved my time at Oswego State, and I still have my mug and my sweatshirt in my office at Buffalo State. So it’s great to continue being part of the SUNY family.

Rebecca: It’s so great to have you here. Today’s teas are:… Andrea, are you drinking tea?

Andrea: I am. I actually love tea. And today….

Rebecca: Yay!

Andrea: …I’m drinking my regular afternoon tea, which is a double green matcha from the Republic of Tea.

Rebecca: Nice. And I noted like a really beautiful mug.

Andrea: I am an avid tea drinker since I was in my teens. So it’s wonderful to be able to talk about tea… one of my favorite subjects.

Rebecca: it looks like a mint colored mug with, is it butterflies?

Andrea: They are birds, birds of peace, I think is the theme of the mug.

Rebecca: Awesome.

John: And I am drinking a ginger tea.

Rebecca: And I have English breakfast today.

John: And next time you’re on campus, stop by the CELT office where we have over 100 teas available.

Andrea: Oh, I’d love to.

Rebecca: …always welcoming tea drinkers.

John: We invited you here to talk about the presentation that you gave at the SUNY Conference on Instruction and Technology. Rebecca was able to attend that… I wasn’t able to because I had to be in another session at the time. So this is a chance for me to catch up a little bit on that and so that we can share this more broadly. Your presentation was titled Universal Design for Trauma. Maybe we should start by talking about how prevalent trauma is.

Andrea: That is a really great and, I think, complicated question. I actually have been working with trauma since really right out of my undergraduate degree at Oswego. And I started work at a rape crisis center. And I worked in the sex offense squad of a police department as a victim’s advocate. And my interest, when I moved into education, was in studying the impact of trauma on educational outcomes and what I call the life pipeline or career and life trajectories. But when I wrote this paper, it was 2019 in the fall, before COVID, before we knew what was coming. And at the time, we were really looking at statistics, around 70% of adults in the US will have experienced trauma at some point in their life. Obviously, depending on what age group we’re talking about, the statistics will be different, but over the course of the life around 70%. Now, today, post COVID with the extreme increase in gun violence and mass shootings, with a televised violent attack on the US Capitol, with a war, climate disasters, and crisis, I think it’s really difficult to measure what the true number is, and that, indeed, the best response is to assume that close to 100% of the population has dealt with some form of trauma in their life, and certainly through the global pandemic and more recent crises. As I’m sure you know, here in Buffalo, we had a white supremacist mass shooting, towards the end of the semester. Our students live and work in that community. And so for us in returning to school in the fall, we will certainly be treating the situation as if every student has a history of trauma.

Rebecca: You and others have investigated the impact of trauma on academic outcomes. Can you talk a little bit about this research?

Andrea: Absolutely. There’s a fairly large body of quantitative research in Europe, as well as some studies here in the US, showing a clear, significant negative relationship between trauma and academic outcomes. Trauma is interrupting the academic process leading to lowered academic success or achievement, as well as lowered career status or career achievement. And really, some of the research can show that over the course of a lifetime, we’re seeing actually a significant reduction in earnings. So you’re seeing the sort of interruption points when trauma is experienced during youth and adolescence that is interrupting the educational outcomes. So if we’re seeing that trauma before age 16, some of the studies before age 18, or 21, we’re seeing that interruption during adolescence, during emerging adulthood, that really important period between 18 and whenever you become an adult, which, you know, can vary based on who you are, but usually we’re looking at 18 to 29 and beyond. That’s the most important sort of period for setting up your future career and earnings. So when we see trauma happening before or during that period, we’re seeing the most significant impact on educational outcomes, career outcomes, and again, lifetime earnings. I conduct qualitative research. And so I’m building on the work of Jenny Horsman from Canada and other researchers who’ve studied, through qualitative methods, the direct impact on education. She has really terrific work, “Too Scared to Learn,” and my research validates and extends her previous work showing that, specifically sexual violence, makes it extremely difficult to learn, work, complete assignments, engage in the educational experience during adolescence or emerging adult. And, so my participants were raped or sexually assaulted as a child or as a teenager. And we really went through how that process impacted their educational trajectory. And the results are just very significant in terms of how they describe the change in their relationship with schooling after the sexual assault. So you have students who are honor students, all As, dropping to Cs, Ds, Fs, and really nobody asking about trauma. What is going on here? Lots of questions, but nobody getting the key question of was there a trauma? …and specifically was there a sexual assault or sexual violence? The last piece of that point is that, for my participants, we are talking about a significant change to their engagement with schooling. And one of the most famous, or I should say, one of the most moving quotes from my research, which has been published in a few different areas. One of my participants said, “I go to school, and they want me to know about the first, second, third President, but I don’t care about the first, second and third President, I’m thinking about going home to slit my wrists, schooling just doesn’t have importance anymore.” And so I had participants who spoke about having commitment to schooling, wanting to go to Ivy League schools, wanting to have really significant career aspirations. And then after the sexual assault, just completely focusing on an eating disorder. Schooling was replaced by this unhealthy mechanism for dealing with trauma. So, right now, trauma is widespread. And we don’t know yet what the long-term impacts will be for the students of the COVID pandemic, for the students dealing with widespread school shootings and fear of mass shootings. But we have a clue from the previous research that there are serious risks to long-term educational outcomes and career achievement and earnings.

Rebecca: There’s been a lot of conversation during the pandemic about digital accessibility and universal design for learning to address students with disabilities and mental health has certainly come more into that conversation. And you’ve proposed a universal design for trauma. Can you talk a little bit about what that framework looks like? And how that relates to Universal Design for Learning?

Andrea: Oh, yes, I’d be happy to. Let me start by saying I’m building off the amazing work done with universal design, starting with construction accessibility questions and moving into learning. And in fact, many scholars had previously tied trauma and mental health directly to accessibility concerns. I’m certainly not the first to make that connection. But I think I was in a great position having the experience working in trauma as a rape crisis counselor, and then moving into education, teaching 100% online for the last 10 years, having that sort of perspective, both worlds. For me, universal design is all about making sure that all of our students can fairly and successfully participate in learning. And so we’ve done a lot of work thinking about accessibility in a variety of different settings, but not much had been done in terms of asking questions about trauma. For my work as a rape crisis counselor, and through my research with survivors of trauma often was discussed that students would struggle in particular scenarios in their education. So a universal design builds on this great previous work of Universal Design for Learning, and focuses specifically on addressing the needs of students with a trauma history. Like all forms of universal design, this benefits everyone. So even if you don’t have a trauma history, sometimes you may experience distress if content is presented in a way that is not thoughtful, and that content has the ability to cause distress among the students. So trauma triggers are something we talk a lot about in the trauma field, and certainly is a major issue of concern in educating students with a history of trauma. Trauma triggers are really very personal typically. So it might be a site, a smell, a song, something that brings you back to that trauma. But there are some content areas that are universally considered universal triggers or universally triggering: content on war, content on sexual assault, sexual violence, content on suicide. These content areas can even cause distress in students without a trauma history. So universal design is certainly focused on students with a trauma history, but has the ability to make the learning environment more successful for everyone, healthier for every student.

Rebecca: In your framework, you lay out five principles for universal design for trauma. Can you give us a little insight into those five principles?

Andrea: Yes, I can. So these are the five things that I focus on in my work. So there are certainly other things that I think can and should be brought into the conversation. But for me, the five things that I really focus on when building a course, address what I think are some of the most important concerns for students. So I should say, I teach courses on sexual assault and family violence and other areas that are potentially universally distressing. And so I started building this concept of universal design, probably 10 years ago, in what I call “teaching sensitive topics online.” I did a lot of presentations and writing and professional development about teaching sensitive topics. But universal design goes beyond that to say that every class has the potential for triggering past trauma. So it’s not just those courses teaching sensitive topics, but all courses. And one of the reasons I moved into a more universal focus was because a lot of my students in my courses who were not being taught anything potentially distressing, were disclosing violence to me in personal journals, and other assignments, in large part because they knew my professional history and research area, but also because trauma can be triggered outside of those universals. But let me talk a little bit about those pieces that I’ve included in a universal design for trauma. And the first one is strategic content planning. So the first question educators must ask themselves: is this trauma content central to the learning objectives of the course or program? So when we are teaching a course, truly any course, the first thing we want to do is scan that course to see if there is any potentially distressing content included. And again, we’re looking for those universal trauma triggers: war, violence, violent imagery, sexual assault, police violence, etc. So the first step is really to say, is there anything in this course that could trigger trauma? And the next step is to say, if it’s here, does it need to be here? I’m very concerned about the what I call gratuitous inclusion of trauma content. I am a dedicated proponent of academic freedom. I never want to tell any faculty member what they should teach or what they can teach, but I do encourage faculty to take a close look at all materials they use that have the potential to be distressing and/or trigger past trauma and to ask themselves, is this content necessary in this course? Is it directly linked to the student learning outcomes? Is it the best possible resource to use in this course? I teach courses on family violence. The entire course is potentially triggering, I cannot remove that material, nor should I. It is directly linked to the student learning outcomes. So it’s going to stay in the course. But I’ve had other courses where I’ve wanted to include something. One example would be my diversity course, where I’ve had materials included and I’ve had to go back and reconsider if it is the right way to approach the material we’re covering in the course. Even if the materials linked to the student learning outcomes, it’s asking, Do I need to include this potentially distressing, potentially triggering, content in the course, that’s step one. And then if we do need to include it, we move on to another step, or how to deal with that. But I’m very concerned about just including a story about incest in a certain community, because we like the story, and then not really thinking about how the trauma of that story may impact the learning in the course, because we don’t want our students learning to be stifled because they have been triggered or are experiencing distress. So it’s really about the thoughtful process of selecting materials that are directly linked to our student learning outcomes, and not including any gratuitous.

Rebecca: So for folks that aren’t typically teaching topics that would be universally triggering, this first step is the key one for them to focus on?

Andrea: Well, yes, I mean, it’s the beginning. I think they’re all key in their own way [LAUGHTER]. But this one is most closely linked to our step on content and trigger warnings, which is an important part of the process. But I do think this is one that opens a lot of faculty’s minds to what is going on in their own course. A lot of faculty members, if they are not explicitly teaching a course on a sensitive topic may not be doing the thoughtful review of content to sort of find where there may be the potential for trauma or stress. So this is definitely a universal step that applies to all faculty members teaching all courses, both those with trauma content, and those that do not focus on a trauma topic.

John: A while ago, I ran into a situation where I had a reading in my introductory microeconomics class that looked at the marginal cost and marginal benefits of trying to improve safety on airlines by adding additional exit doors and such things. What I didn’t realize was that I had a student in the class whose father had just been shut down in the Gulf War, just a week or so before that. And ever since then, I’ve been much more careful in selecting material that might have that sort of an impact, because it was something I had not considered and it had not been an issue before, until it was.

Andrea: That is such a great point. And even I, who have been working in this issue of teaching sensitive topics for so long and thinking about trauma, have found that in the courses that don’t focus on a sensitive topic, I’m more likely to not be as thoughtful about the potential impact of materials. Thank you for sharing that example. Very relevant.

Rebecca: So I think the second principle in your framework is trigger and content warnings.

Andrea: Yes, and step two, the second principle is really connected, obviously to the first step or principle in that, if we have identified content that has the potential to trigger past trauma or cause distress, then we need to include the trigger and/or content warning. I actually did a project on trigger warnings, a research project around 2018. And you may remember 2015-16, there was a lot of heated debate about trigger warnings: Are we coddling students? Are we dumbing down the curriculum? Are we violating academic freedom? And where I landed on that in this research project was that this in no way requires a faculty member not to teach something. It simply is a matter of accessibility for their students. By telling your students in advance that something potentially triggering or distressing is coming, you give them the opportunity to prepare for that learning. When a trigger comes out of the blue, when you’re not expecting it, that is one of the most high risk times for having a negative reaction or a negative trauma response. So it doesn’t require faculty to change what they’re teaching or to eliminate rigor in any way. It simply allows students to know in advance that the content may be challenging to them in some way. So it was great that I was able to do that research project before this. And in fact, several scholars who were on the… it really was a debate… many of the papers were written as a debate. Many of the scholars on the side of the pro-trigger warning debate linked it directly to accessibility. And so I was able to sort of build from their wonderful work and from the arguments they made in that 2015-16-17 trigger warning debate. So what is a trigger warning? What is a content warning? it does not need to be complicated. I train the medical students at the University at Buffalo in family violence identification and reporting. And my number one takeaway is do not overcomplicate, it does not need to be complicated. All you need to do is say, we are going to be talking about, reading about, watching a film on, whatever the activity is, a topic that could be distressing to some students, please know that this content is coming. And then I always refer them back to the resources on campus and in the community. It can be one sentence, a simple heads up to let students know this may be distressing content. And if you’re on YouTube, or Twitter or Tik Tok, you’ll see actually a lot of these videos and imagery is now labeled with those really quick trigger and content warnings. Just a sentence is fine. Again, you’re just letting the student know: it’s coming, I don’t want to catch you off guard.

John: The next point in your framework for universal design for trauma is what to do about those situations where there may be some content that will be triggering for people. And what do you suggest in those cases?

Andrea: So my next step, or principle, whatever we want to call it, is alternative readings and assignments. So I always encourage faculty who are teaching particularly courses that are focused on sensitive material, but even those that include some unit or smaller section, with potentially distressing or triggering material to set up, where possible, alternative readings and assignments. So I’ll give you some examples of what I do. In my course on family violence, the whole course is potentially triggering. I cannot remove every reading and assignment. But I am very thoughtful about how I approach the work in that course. For example, we read a autobiography, which describes the experience of a sexual assault during college and the long-term impact on that woman’s life, including drug addiction, recovery, and moving on through the phases of her life. I like this book, because it shows the long-term impact in a narrative way. As a qualitative researcher, i love those narrative data. But there is one chapter in the text, which is an extremely graphic description of the stranger rape. And so I label this reading ahead of time, I tell students before the course begins, before they have bought their books, on the reading calendar, and in several locations. You do not need to read this chapter. This chapter is distressing, it is potentially triggering, and you don’t need to read it to get the value of the text. It is a chapter you can eliminate without any repercussion to your learning about this topic. So, in that case, we’re still reading the book, but we’re taking out the most distressing part of the text and I always make it optional. And a key point of any alternative reading or alternative assignment is that it has to be universal. You cannot ask a student to come to you to seek an accommodation. We do not want to force a trauma survivor to come to us to disclose their trauma, to seek an alternative reading or assignment. Please don’t do that. It needs to be built in… that universal design, right? That is the whole concept of universal design, is it is built in for everyone. So that optional chapter is optional for everyone, it does not matter what their trauma history is. And in that same course for the final assessment, which is really the big culminating assessment for the course, I allow the student to choose from five different options: a research paper, a book review, a lesson plan, a community service experience, or creating a domestic violence workplace protocol. I do this because it gives students choice and agency over how they will engage in a very time consuming way with content that is potentially triggering. So if one of my students is a survivor of childhood sexual abuse, they may be very comfortable creating a domestic violence workplace protocol, that material may not be triggering to them in the same way that forcing them to write a paper about childhood sexual abuse would be. Perhaps they want to write a paper on elder abuse… also fine. We’re allowing them to decide, for them, what is the best, healthiest way for me to engage with this content? And how will I be most successful. And I can tell you as a faculty member that grades many, many graduate papers, having a variety of different projects come in every semester is a benefit for me too. It makes that grading process much more interesting. And students love it. And it is very closely linked to Universal Design for Learning which values choice for students. And in adult education, we value that self-directed learning and giving students the agency to really tie their work to what’s important to them in their career or personal life.

Rebecca: You mentioned earlier about providing access to campus and community resources as one of your key steps. Can you talk a little bit about that?

Andrea: Absolutely, and that is step or principle four. I am extremely focused on this. And I really tell faculty everywhere I go, I tell faculty, I do this and ask them to do this. And I show them my Blackboard course site. And in all of those Brightspace meetings, I’m asking where can I put my campus and community resources. I build campus resources and community resources. It has to be both. Some students will never see assistance on campus. Many students who’ve experienced trauma do not want to relive that trauma where they go to school, where they work, and they would rather seek services off campus. You have to provide both campus and community resources so the student can select what is best for their needs. But I build in those campus and community resources on my syllabus, of course, but also right on my Blackboard course page, soon to be Brightspace. I put them in the left-hand navigation bar at the top, they are front and center in every single course that I teach. And in the post COVID world, not post-COVID, but world after COVID came, students really need these resources. We’re finding at Buffalo State, as I’m sure you are at Oswego, that the student needs for crisis intervention and mental health counseling and support are extensive. So it’s been very well received by my students. And I just build it in, make it a priority. Every time you log on, you can see that there is help for you should you need it. This is also important for me because I have worked in the field as a crisis counselor doing crisis intervention, doing street outreach and advocacy. But I am not a counselor at Buffalo State. And I cannot counsel my students at Buffalo State, it would be unethical for me to try to take on that role. So I want to make sure my students can go to someone that can provide those services to them. And so before they try to come to me to seek those services, which I cannot ethically provide, I’ve made sure they know where they can go. And if they come to me, I listen and refer, listen and refer. That is my role as a faculty member. F aculty cannot and should not be providing counseling,

Rebecca: Such good reminders. I think often when faculty are thinking about trauma, they’re thinking this is not a thing I can take on. I’m not qualified. I don’t have this expertise. But the reminders that the job here is to refer and to provide those resources is a really helpful one.

Andrea: Yes, absolutely. It can be scary to think about opening the can of worms and that’s the phrasing the survivors in my research study used particularly related regarding their K through 12 teachers thinking maybe they didn’t want to ask me questions about if I was a survivor because they didn’t want to open that can of worms. They didn’t know how to deal with it. But a faculty member’s role is to listen and refer. We are not counselors, and even though I am qualified, it would be unethical for me to attempt to do that in that role.

Rebecca: I remember from your presentation that you also talked about having students reflect on a self- care plan to make sure that they have actions that they can take in case they did become distressed. Can you talk a little bit about that? And does that relate to this step?

Andrea: Yes, it does, thank you.

Rebecca: I took good notes. [LAUGHTER]

Andrea: Thank you so much. Yes, a self care plan is critical. All of my students do a lot of work with personal journals. As an online instructor, I find that journaling is a great way for me to have a one-on-one conversation with my students in a safe and private space. And so the first journal entry in every course every semester is setting your goals and objectives for the course. What do you hope to learn? How will you know you’ve learned it? What do you need from me to be successful in this course? And then I include the question: please create a self-care plan for the semester. How will you take care of yourself if you encounter distressing content, or distressing situations in this course, and in that personal journal, the students can begin to build that self-care plan. I can comment on that plan, remind them of those campus and community resources and be sure that they have thought in advance about what they will do if they experience distress or trauma.

Rebecca: Is that something that you recommend for courses that might not be those sensitive topics?

Andrea: Yes, many semesters, I have more disclosures in courses with no focus on trauma content, but perhaps we are talking about K-12 schooling and a student is brought back to an incident of bullying. And they’ve been triggered by content that was not directly related to bullying, or a potentially triggering topic, but they were brought back in time, and in so doing, they experienced dis stress. I do it in every course. I recommend everyone do it in every course universally, because it is an easy step. And again, our students, particularly right now, are experiencing so much in the world that a self-care plan is, I think, extremely valuable for everyone in every course.

John: And the last principle you list is instructor protections. Could you talk about that a little bit?

Andrea: Absolutely. This is one of my passion projects is thinking about and talking about the impact of teaching, researching, and writing trauma on a faculty member. So I’ve written about my own experience with vicarious and secondary trauma in an article “Vicarious Trauma Inside the Academe” published in the journal Higher Education. It’s an autoethnography that really goes through a process of discovering I was experiencing secondary traumatic stress, and learning how to deal with that in my various roles, certainly starting with my work as a rape crisis counselor, but then experiencing it again when I was interviewing and transcribing those long and painful qualitative interviews from survivors of sexual assault, and dealing with them. My role on campus as an expert and being asked to watch a film and comment on what to do. I often found myself in a situation where it was assumed that I would be fine just because of the role I have on campus or as a researcher, as a writer, whatever it may be, but a faculty member is not immune to the distress from the content they are teaching and from student disclosure, even in courses where I am not teaching trauma content, students disclose to me, they find me on campus, they come up to me at poster sessions, they seek me out because they know what I’ve done and what I do with my research. And so that has had an impact on me and I have tried to speak about it and advocate for faculty members taking care of themselves. In my scholarship, I really put it at a higher level. I think our campuses need to take care of their faculty members a little bit better than perhaps they have in the past. The world is changing. We are dealing with students with high levels of stress, distress. We are dealing with mass shootings in our community, with political instability, with a range of illnesses and viruses and global pandemics. It is not an easy time to be a faculty member. And it is not helpful to pretend that we are immune to feelings because we are not. And so I always talk to faculty about taking care of themselves. What is your self-care plan? Because for me, when I experienced that secondary traumatic stress, I couldn’t write. These journal articles took a lot longer than I wanted them to, because I just couldn’t go back to the material to repeat it again. It is difficult to do the work well, if you are not healthy, if you are dealing with stress, distress, or potentially vicarious or secondary trauma. And so, for me, that’s a big piece. This is, I would say, an exploding area of research. So, there is just myriad scholarship right now coming out around faculty members, instructors and teachers and their own experiences with trauma, secondary trauma and secondary traumatic stress. So there are many wonderful articles available for those faculty members who’d like to read more, and I am always available. If anyone ever wants to have a chat about teaching sensitive topics or about universal design for trauma or just dealing with trauma in our students and in the world, they are welcome to email me and I am always available to my friends in SUNY and beyond.

Rebecca: What are some things that you would recommend faculty think about for a self-care plan? I know this is something that’s on the minds of a lot of faculty having gone through a couple of years of teaching during a pandemic and really dealing with a lot of student disclosures.

Andrea: Absolutely a very pressing issue. I actually spoke at a professional development conference at Fredonia this winter break, which was 100% focused on self care: How do we take care of ourselves? How do we deal with this very chaotic world, very distressing world, stress and distress and trauma, when it doesn’t end, it really compounds. So if the COVID pandemic was over, we’d all be dealing with the potential distressed trauma and after effects of that, but we would be ideally moving forward and healing. It’s not over. It’s changing and growing and shifting, and we have no idea of what is coming next. That is really a dangerous situation when it comes to trauma. Because when the trauma is ongoing, we just don’t have the time to heal. So self care becomes that much more important. Things I think about: One, preparing yourself, doing a trigger warning for yourself for those weeks, months, days that you will be specifically dealing with trauma content in your course. Two, making sure you understand what your roles and responsibilities are. Many faculty members are not aware that they are a mandatory reporter on campus for sexual assault and for domestic violence. Many faculty members do not know about the campus care team or emergency response team. It is really important for faculty to educate themselves on what their roles are, their responsibilities are, and who is available to assist them. Faculty are not alone. And if they feel like they are alone, the threat of distress and trauma is much greater. But I know that when I get a disclosure, I first have to report it through the online system if it is a recent disclosure. I rarely get disclosures that are current. In fact, I don’t think I’ve ever had one where a student is currently experiencing sexual assault or domestic violence, though certainly, many faculty do receive these. I think it’s just a matter of teaching graduate students online. It’s a different setting, but I am prepared for those. And the first step for any disclosure, no matter when the incident was, is to report through your campus reporting system. And then I contact the care team and I often go directly to the dean of students to ask for help. What do I need to do here? Can you remind me about my legal obligation? I’ve given the student resources, what else can I offer the student? if I am at all concerned about suicidal ideation, I immediately involve the crisis response or care team to assist with that, knowing that I have a team of people behind me, that I can email the Dean of Students, and she will get right back to me is extremely helpful, because a really big threat is feeling like you are alone. So preparing for content in advance, understanding your roles, responsibilities, and who is on campus to help you, and then doing those things, which to you, are self care. Buffalo State has offered meditation courses just about one every two weeks. I have taken all of them. That’s something that is really helpful and useful to me. For other people, it may be exercise or reading a certain book or going to a friend’s home, whatever it is, that’s the personal piece. So you have the campus understanding and then the personal piece as well.

Rebecca: Well, thanks so much for sharing such really important content, especially as we head into the fall and faculty are nervous and anxious about what this next semester of pandemic might look like.

Andrea: Thank you for having me. And just the last thing I’ll say is that faculty should know that they are not alone, and that their distress, stress, or feelings of trauma are justified by the world that we are living in, and that no one needs to pretend they are above the humanity of the time that we’re living in. And so I hope your campus and all of the campuses across SUNY and beyond begin to really prioritize the mental and emotional health, not only of students, but of faculty and staff asd well.

John: I think that’s an issue that all of our campuses need to focus on. And it’s been a tough time out there for everyone. So thank you.

Andrea: Thank you.

John: And we always end with the question, and which is very much related, of “What’s next?”

Andrea: Well, what’s next? I’ll answer it in several ways. One, I think that we need to continue the conversation and really advocating for addressing trauma in our higher education classes. Research, every setting in higher education must become aware that trauma is here, it is in our society, it is impacting our students, it is impacting our faculty, and we cannot pretend it is not an issue of concern. So for me, I’ll be continuing to write about and advocate for trauma concerns being addressed in higher education. I am working on the online oversight committee at my campus, and I’m working with one of the instructional designers. We’ve talked a lot about creating more training opportunities for faculty members related to learning about trauma and addressing trauma in their courses and among their students. So I’m excited to continue that work as well. But ultimately, the world has changed, higher education has changed. We are never going back to the world that we had before. And so we have to adapt to those changes that have really come very quickly in the past few years. And so step one is sort of admitting that higher education isn’t going to be what it used to be, and that we are ready and willing and able to do what needs to be done to help our students be successful. Because I expect in the fall, we are going to have students with a myriad of very significant challenges. And we are going to have faculty who need to be prepared to help those students address those challenges.

John: And it is a positive sign that students are so much more willing to disclose their mental health concerns than I think they ever had been in the past that may make secondary trauma a little bit more challenging to address, but it does allow us to get support to students when it’s needed.

Andrea: Absolutely, absolutely. And again, really making sure faculty understand they don’t have to solve the students’ problems. That’s not your role. You are a teacher, your role is to listen refer and, where needed, to connect directly to those campus resources like your care team and your sexual assault response office.

Rebecca: Thank you so much.

Andrea: Thank you so much for having me. I love the opportunity to be back virtually on the Oswego campus and it was wonderful speaking with you both.

[MUSIC]

John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

[MUSIC]

201. Beyond Trigger Warnings

Many of us have been told to provide trigger warnings to protect students who have been harassed, sexually assaulted, or abused. In this episode, Nicole Bedera joins us to discuss a survivor-centered approach that includes and supports rather than excludes those who have been traumatized. Nicole is a PhD candidate in Sociology at the University of Michigan. Her research focuses on gender and sexuality with an emphasis on college sexual violence.

Shownotes

Transcript

John: Many of us have been told to provide trigger warnings to protect students who have been harassed, sexually assaulted, or abused. In this episode, we’ll discuss a survivor-centered approach that includes and supports rather than excludes those who have been traumatized.

[MUSIC]

John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer.

Rebecca: Together, we run the Center for Excellence in Learning and Teaching at the State University of New York at Oswego.

[MUSIC]

Rebecca: Our guest today is Nicole Bedera. Nicole is a PhD candidate in Sociology at the University of Michigan. Her research focuses on gender and sexuality with an emphasis on college sexual violence. Welcome, Nicole.

Nicole: Thank you. I’m excited to be here.

John: We’re really happy to have you here. Our teas today are…

Nicole: I’m not drinking tea. I just have water.

Rebecca: Right, being hydrated is good.

Nicole: Yeah, boring but useful, right?

Rebecca: Yeah, definitely. Speaking of boring, I have English afternoon.

John: Well, we’re back to a new normal, at least. [LAUGHTER] ??Normal. In this way, at least everything else may be different, but that’s still the same. And I have T forte blackcurrant tea today.

Rebecca: Ah, an old favorite.

John: It is. It’s a wonderful tea.

Rebecca: We invited you here today to discuss “Beyond Trigger Warnings: A Survivor-Centered Approach to Teaching on Sexual Violence and Avoiding Institutional Betrayal,“ an article you published in Teaching Sociology. In this article, you voiced concerns about the use of trigger warnings. Could you describe these concerns to our listeners?

Nicole: Yes. So my critique of trigger warnings is pretty different from the one that you hear most of the time because it’s very survivor focused. So instead of saying things like we often hear, “Well, trigger warnings are making people weak. If you’re strong enough or tough enough, the world is hard and we shouldn’t be sheltering our students so much.” If anything, I’m probably pro sheltering them a little bit more. A very different way, a very different way. My biggest concern about trigger warnings is they treat survivors like they’re the problem in a classroom. And the biggest problem about that is that it actually undermines the very spirit of Title IX. So what Title IX is about, it doesn’t actually say anything about sexual assault, it’s an issue of gender equity, it’s a sentence long, and the law says that regardless of sex, you should be able to have an equal education. And the reason that sexual assault and harassment comes into it is because it so commonly impacts women specifically, that was what they were arguing at the time. Now we know more, that it also affects a lot of trans, gender nonbinary folks, basically people who are not cisgender men are disadvantaged in their educations, because trauma makes it more difficult to interact. So trauma does things, like it affects the way that you form memories. And that’s why we see on college campuses that it’s so important for survivors to have access to stuff like academic accommodations, to be able to take that midterm a little later, because they actually just might need more time to study because of how trauma brain works. So the whole point of the way that we enact Title IX on college campuses is to make sure that having a history of trauma doesn’t get in the way of your ability to get good grades to get into graduate school, whatever else might be happening, to just pay attention to materials that are important to know. When we use trigger warnings in conversations about sexual assault, the way that usually happens is we tell survivors, “Hey, we’re going to be talking about sexual assault today, if that makes you uncomfortable, you are welcome to leave, you don’t have to come to class today.” Which means we’re asking them to forfeit their education for the comfort of all the other students in class. And so the centerpiece of this argument, that I’m making, is just we shouldn’t do that anymore. It doesn’t make any sense to tell survivors, “Hey, this issue that really affects you, and it’s really important, we don’t think you should be part of the conversation.” That’s not fair from an educational standpoint, or just an equity standpoint.

Rebecca: So what are some of the strategies we can use to include survivors and make them a central part of the conversation and dialogues that are happening in class rather than skirting them or brushing them away?

Nicole: Well, one of the most important things to recognize is that a lot of the things that make survivors upset in our classrooms have nothing to do with triggers. They’re better described as something called institutional betrayal. Institutional betrayal is when you go to someone who works for an institution for help. And instead of helping you they hurt you more. So often these things that are so upsetting for survivors are actually new traumas caused by their professors or other students in class. So when we’re talking about what to do to make survivors more comfortable, rather than saying, “Hey, leave the room, because I’m going to say things that upset you,” we could just stop saying things that will be upsetting, and instead take an approach to talking about sexual violence that is more inclusive of what survivors need to know, where we’re not saying things like, for example, rape myths, or other damaging stereotypes about sexual assault. And I’m a social scientist, I’m a sociologist, and a lot of this stuff just means telling the truth about sexual assault instead of propagating myths and lies that are throughout our society about sexual violence. And so for instructors, step one is knowing your stuff, is knowing what’s really true in these cases,

John: What specific things should instructors know to be prepared to address such issues?

Nicole: Oh, one of the things that a lot of instructors don’t seem to know, and I don’t even get into this in the article, so people listening to the podcast are really getting something special here. But, one of the things that instructors don’t seem to know is that false allegations are pretty rare. And so something that I’ve seen repeatedly happening in classrooms that can be really harmful is for example, setting up a debate where one person is going to take a pro-victim side and another person is going to take a pro-accused side. And these debates often turn into people saying, “But, I was falsely accused, or, “What if I was falsely accused? Don’t I deserve more protections? Don’t I deserve to be…” I don’t know, whatever it is that people are saying the accused students deserve in these cases. And that can be really traumatizing for survivors, because they’re not lying, false allegations are not common. And the entire classroom is being taught that you shouldn’t believe survivors when they come forward, that you should question them. And that instead of saying, our ideal response to sexual assault would be when a survivor comes forward and says, “Hey, something isn’t working for me in this classroom, something isn’t working for me on campus, I can’t sleep in my dorm because my perpetrator lives down the hall,” whatever it is, instead of everybody saying, “Hmm, but what if that’s a lie?” it would be better to just say, “Do you need to move dorms? Do you need help in your classes?” And so when survivors have to sit through things like the damaging myth of false allegations that’s going to inherently be harmful, especially coming from professors. Because professors are supposed to be the ones that are holding knowledge and sharing knowledge with other groups, we’re in quite a position of power in our classrooms, we’re often the one standing in front of maybe hundreds of students at a large university, telling them what the truth is. And so the ripple effect is not only on that victim, who’s saying, “Oh, wow, I didn’t realize that maybe a lot of people lie. And maybe I should feel guilty or ashamed and I shouldn’t tell people and they’re right to question me.” That’s something a survivor might feel. But also all of the other students in class are thinking, like, wow, victims lie, or these people call themselves victims lie, maybe I should be more suspicious. So it has a really big ripple effect across society. And this is something that I think is really central to college sexual assault in particular, because it’s not just that what happens in our classroom stays in our classrooms. We’re teaching young people, and sometimes not so young people, what to expect in the workplace, what is normal, and we can sort of see that ripple effect across society.

John: So the focus should be on providing support for the victims, and listening to them, and trying to make them more comfortable in the classroom.

Nicole: Yeah, that’s exactly it. And there are a lot of things that you can do to make survivors feel more comfortable. The first recommendation in the article is just, know your stuff. Stop telling lies about sexual violence in your classroom, it’s a really straightforward one. But survivors also have some other needs that can make them feel more comfortable when talking about difficult topics. And so things like letting everyone know in advance that it’s okay to have an emotional response to the material, and that people who are not survivors may also have an emotional response to the material. That can make survivors feel a lot more comfortable staying in the classroom. Because if you don’t set something like that up, survivors are going to feel like, if I cry, or if I get upset, everyone’s going to know that I’m a victim. And I don’t want everyone to know, I’m a victim. So maybe I should skip class today to keep that secret, especially if, say, the perpetrator is in their friend group, the perpetrator is in the class, which happens as much as we don’t like to think about. It’s better if they can just say, “You know what, it’s okay, if I’m emotional, and I can just fit in. And it doesn’t necessarily mean anything.” That can also help too, I mean, other students who aren’t survivors do feel uncomfortable if they get emotional about this stuff, as well. And one of the ways that they can sometimes, unintentionally, create a kind of difficult dynamic in the classroom is by them wanting to process their feelings as being, “Oh, it’s so hard for me, my friend was sexually assaulted.” And people who don’t have those experiences are often a lot more open with those stories than people who are victims themselves. And so they might, for example, tell the story of another student sitting in class and tell their story of sexual assault that maybe that student didn’t want to hear. And so when instead of saying, “All right, we’re not going to address the emotional component, we’re not going to set standards around how people feel in this classroom, anything can happen,” as opposed to saying, “It’s okay if you get upset, and we can talk about some of the things that made you upset. Also, while we’re on it, let’s be really cautious about not sharing people’s personal stories, because we want to make sure everybody gets to choose whether or not we know their stories and whether or not we talk about them as an educational exercise.” So things like that can just be really helpful, really, really helpful.

John: In the article, you also noted that just talking about the issue is not always a trigger, that there are many things that could serve as triggers, you mentioned, it could be the smell of certain gum that the perpetrator had been chewing or a song that was playing at the time of the attack. So it sounds as if triggers could happen at any time and we should be prepared for that possibility.

Nicole: Right. A lot of the way we talk about triggers is, again, using this pretty conservative logic that victims are so sensitive and so fragile. And so if you even mention sexual assault around them, they can’t handle it. So first of all, that’s not true. Lots of victims talk a lot about sexual assault, there’s a reason that therapy, for example, is healing instead of necessarily hurtful. If just the mention of sexual assault, the reminder it exists was hurtful, therapy would not be helpful, right? But on the other hand, there are lots of things that trigger a traumatic response that have nothing to do with sexual assault. And some of them are really unpredictable. I trained as a victim advocate and worked as a victim advocate before I came to graduate school. And in my training, one of the things that they told us was about the story of a survivor who thought she was making a lot of progress and healing from her trauma but then had this setback and she couldn’t identify why she was so upset all the time. And the reason was really simple: something had changed in her life. I don’t remember if she’d gotten a new apartment or a new job, what it was doesn’t matter. But she now had to walk by a KFC every day. And she’d been sexually assaulted behind a KFC. And so that smell of fried chicken was triggering a panicked response in her. And ironically enough, the rape crisis center I worked at was also next to a KFC. So coming into her sessions, she was also getting triggered. And that’s something that nobody ever could have guessed. So when choosing where the rape crisis center should be, they probably weren’t thinking, oh, but what if KFC moves in next door that can be triggering for victims, right? It’s not something you think about. And so instructors really should be prepared for if a survivor gets triggered in the classroom, if they get really upset, you don’t need to know why, it doesn’t necessarily mean that you need to make a huge adjustment. If it’s something that random, right, if it’s not your fault, if it’s something totally random, then that makes sense. But you do need to have ways to help survivors know what to do in that situation to say, “Hey, you know, if you do need to step out for a minute, that’s okay, you don’t owe me any information, you don’t have to apologize, you don’t have to explain your behavior if you are in a place where you are reliving your trauma, and you cannot pay attention, but it is fine to step away for a moment. And you can also rejoin class five minutes later, if you feel better,” which I think is something a lot of survivors don’t hear enough from their professors. They hear a lot of how to leave but not how to come back, or they worry that it’s too disruptive to come back. I want to add, too, that some of these triggers are a little bit more predictable. So for example, if the perpetrator is in the classroom, and the perpetrator is engaging in ways that are scary, or they’re even maybe whispering while the victim is trying to make a comment in class. That isn’t posing a direct threat in the moment, but it’s going to be a trigger of the assault. Or if the perpetrator’s friends are present or anything that’s going to be a constant reminder of the assault. And these are things that, again, to the instructor look totally random. Because you have no idea what the relationship is between your students, you have no idea why one student is uncomfortable or afraid in the presence of another. And so we do have to think about triggers. Instead of trying to say we’re going to control it and make sure they never happen in our classroom saying okay, we actually do need to know what to do when they happen to make sure that victims can still continue to learn in this classroom space.

Rebecca: In your article, you talk a lot about ways to set the tone at the beginning of class and in the syllabus. Can you talk a little bit about how to set that tone for the class so that students do know what to do if they are triggered, if there’s something that they want to reveal to you, ways that we can continue to support them and know that we’ll support them throughout the semester?

Nicole: Yeah, I have a couple of different things that I do at the beginning of the semester, depending on what the class is. I am a sexual violence researcher. I teach classes that are just on sexual violence every day, we talk about sexual violence in class. So in a class like that, I set the tone in a pretty different way, in a pretty intentional way where we start from the very beginning. I have them read a chapter about how difficult it is to do sexual violence research and hear these stories all the time. And it’s their first day’s homework, just in case they don’t have time to read it, I set aside some time in class to at least skim it and to talk through, not so much this is going to be a terrible experience, even though the chapter is a little hard to read, but just say: What makes you anxious? What are you nervous about? Let’s talk about it from the very beginning of the term. And then that turns into a class of, “Okay, so what do you need? When you feel those things, you’re afraid that you’re going to get overwhelmingly emotional in class, what would make you feel like you could stay in the classroom? What can we do as a community to make you feel comfortable?” Because if you don’t have a conversation, most people when someone starts crying next to them just feel awkward, especially if they don’t know them that well. And I will say that one of the things that happens in my classes, the students tend to get to know each other a lot better than they do in other classes, because these are really vulnerable conversations. And that can be nice for even just basic things like working on group projects, or studying for exams, so it’s kind of an unintended and positive consequence of this kind of conversation. We also watch a video where we talk about the importance of vulnerability and how to be able to address these feelings. We need to talk about vulnerability, it’s a Brené Brown video, many of the listeners have probably already seen it, it’s gone very, very viral very, very many times. But after that we talk about this idea of communal vulnerability. So instead of saying, “Okay, like, I need to think about what I do for myself,” which is something that I think we all tend to do when we think about some things can be overwhelming, we think about, okay, what about when it’s hard for me? And I try to turn the conversation to say, “What about when it’s hard for the person next to you?” So what do you need and what can you give? And that’s the conversation on day one in the classes where we’re talking about violence all the time. In classes like, intro to sociology, where we’re talking about sexual assault maybe one week out of the term, I still, on the first day of class, I don’t necessarily talk about sexual assault very much I do point it out on the syllabus to let people know, “Hey, there’s some stuff coming up in the class.” But I don’t just bring that up in sexual violence. We talk about a lot of different kinds of violence in my classes in general. So I’ll have the same conversation about something like police brutality to be like, “Hey, heads up, it’s coming.” And then, knowing that these tough topics are coming up, I will ask students, “All right, this stuff can be pretty controversial,” which is sort of a weird way of putting it, but, “this stuff can be controversial or hurtful or personal. And so what do you want to happen when conflict arises?” And I use that question to open the same conversation about, what do we do when we need someone to step in, because something bad happens? That’s really what it’s code for. And so even though we’re not explicitly talking about violence on the first day, which I try to avoid a little bit, because the students weren’t prepared, they didn’t know that was going to happen. So that can be pretty shocking. Instead, we still get to flesh out some of those norms around, what do we do if someone gets upset? When do you want me to intervene, as an instructor and say, “All right, actually, that wasn’t okay. And we’re not going to tolerate that kind of statement, or whatever it is in the classroom.” And yeah, it’s worked pretty well. Even distance learning, during the pandemic, I was surprised by how well it worked in some of my classes.

Rebecca: One of the questions that I think often comes up where we’re talking about any sorts of inclusive pedagogy or trauma informed pedagogy are kind of two things. One is, I don’t teach a class where these are topics. So how do I set the stage in a class like that? And then the other thing that comes up is, I’m not a counselor. So how am I supposed to deal with this? So can you address those two common concerns that people have?

Nicole: Yeah, so one thing we know about sexual violence and trauma is it doesn’t turn off just because you’re in math class, like, it doesn’t just go away. And so regardless of what topic you’re teaching, a lot of professors are going to hear this stuff. And a lot of the stuff that I cover in the article about things like students coming to you and telling you they’re a survivor in office hours. That happens, especially to women faculty, regardless of discipline, and so you do need to still be prepared for it. And that’s going to be the same case for like graduate student instructors, they come to you, they find you more comfortable than their professors a lot of the time. And so some things that you can do is just include some syllabus statements that have resources covered. A lot of schools do require a syllabus statement already talking about what Title IX is and your Title IX rights. And I remember being a student when this stuff was introduced on college campuses. The first year it was in my alma mater’s syllabus statement requirement, I was in my senior year. And so many of the professors complained about it, or they dismissed it and they said, “We’re not going to cover this because it’s not important to the class.” And for a survivor sitting there, that sends a pretty clear message that they can’t come to you when they need help, that you don’t know what to do, that maybe what happened to them isn’t important. And so one thing you can do is just actually talk about the syllabus statements. And you know, you don’t have to like them, either, I’ll say that. And I’m going to say specifically, you don’t have to like them and think that they’re sufficient. I don’t. And so when I talk to students about them, I actually explicitly say, “So this statement is here. And I’m not going to read it, because I don’t think that it covers everything that you need to know. But I’ve included these other resources that I think are important. So we’re going to talk about when you need this stuff, if anyone in this class needs the stuff, here’s what’s in the syllabus. And do you have any questions?” And that’s something I ask a lot. Has anybody ever actually read the Title IX statement? And if they did, do you know what Title IX is? Do you know what the office offers? Do you know where the victim advocacy office is? So anybody, regardless of discipline, can have that conversation on the first day. The other thing you can do, again, you don’t have to couch all of this in discussing sexual violence, like you can just do this to be a compassionate instructor, but to tell students how you can handle whatever concerns might come up. Whether it’s something like a family member getting sick, or you needing to be hospitalized for a period of time, or, yeah, sexual assault to set a standard of this is how you can come to me with these questions, this is how you can talk to me if you need something, if there’s a problem. And to set some expectations around, you don’t have to tell me what happened to you. This is just how you can get help if you need it. You don’t owe me your traumatic story to get help. And so that’s one thing I would recommend, as well as just being aware that if you’re seeing a dynamic between students that seems disruptive or uncomfortable, being prepared to check in, say, “Hey, what’s going on,” and knowing that, for example, if you have a victim and perpetrator in the same class, the perpetrator is going to lie to you. And they’re going to make it sound like the victim is the one who has the problem. So being prepared to sort of parse out some of those difficulties, which might mean bringing in someone more qualified than you. Which brings me to the second half of your question: If I’m not a counselor, I don’t want to talk about this stuff. So what do I do? I actually think that’s perfectly fine. I think it’s perfectly fine when a student comes to you, and they’re looking for help to say, “Hey, I support you. And I want you to get everything you need. And also the things that you’re asking for do require the help of someone who knows what they’re doing. And that’s not me.” And there’s absolutely nothing wrong in saying, “I will help you find the resources available on campus.” And this is a conversation that I just don’t think you should have to have with a professor. And a lot of the victims, so in my research, I interview victims about their experiences seeking help on campus. And one of the things they bring up the most is they’re just really, really nervous that their professors will think differently of them and they’re nervous they’re going to have to tell the story of their sexual assault. A lot of them do not want to tell you, they’re telling you because they feel like they have to to get you to give them help. And so if you make really clear, I don’t need to hear the story, I do want to help you. And you can even say things like, “I’m not a counselor, but here is what I can offer.” Because it’s really dismissive, if you just say, “I’m not a counselor, I’m not helping you.” But if instead you say, “I am not a counselor, but I can connect you to a counselor, I can tell you where they are on campus, or in the community, or wherever. And also, if you need anything in my class, here’s a template, for example, for how you can email me. You can be like, hey, Professor Bedera, I really need an extension, I’m having a hard time with this assignment. And we can set up in advance how much information you need to share, or whatever it is.” So make sure when you’re saying, “I’m not a counselor, and I can’t help you with the emotional help that you need,” to make sure you offer something too.

Rebecca: One of the things that you also mentioned, Nicole, is that that labor is a little more heavy on female faculty. Can you talk a little bit about managing that labor and the emotional toll that might take on faculty and maybe what faculty members who are experiencing hearing a lot of these stories can do?

Nicole: Yeah, you need to take care of yourselves, especially because we know that a lot of faculty are survivors themselves of campus sexual assault, or perhaps are being sexually harassed right now. They have survivors coming to them for help and they are experiencing the betrayals of the institution themselves as faculty. That’s a really difficult position to be in. So it’s really important to take care of yourself. And so one of the things that’s actually came from an R&R, so thank you reviewers for pushing me to include this in the article. But one of the things that I talk about is my own sort of ritual for self care, because I share these stories all the time. I also, because I cover these issues of violence pretty explicitly, hear about lots of other types of violence my students are experiencing all the time. And it does, it takes a toll you get exhausted and just sad. It just feels heavy. And then it does start to get into your head of like, okay, so how do I come back to class and pile on? Especially in a discipline like sociology, where we’re not really known for bringing good news to our students. And so some of the things that I do, is just in general I sort of have some supports in place, I have other faculty, graduate students, friends, who I can chat with about these things. I think it’s a good idea to keep these conversations pretty power neutral. So if you’re a faculty, go to other faculty, don’t go to your graduate students, if you’re a graduate student, maybe your advisor can help you but also, you’ll probably be able to speak more openly to other graduate students. So make sure that you’re thinking about the power dynamics involved there, too. And so for me, studying sexual violence, I mostly hang out with other sexual violence researchers when talking about this kind of stuff, because it’s really easy to talk to each other. You don’t have to back up and explain something, which is another thing to think about when you’re choosing who you’re using as your support system. Maybe somebody who is a good friend doesn’t know very much about this stuff. And so you find yourself having to educate them the whole way and that’s pretty tiring. So if your support system isn’t working for you, and it’s more tiring than it is useful, find someone else. But that support is really, really helpful for me, just as a regular thing that exists. And then I also have some stuff where when I’m sort of in an emergency, when something particularly bad happened, I have my short term measures to see if it’ll fix it, which are a lot of traditional self care, kind of things. Like I eat mac and cheese after a bad day, just always, that goes back to my victim advocacy days. But I also do things like, dating back to my victim advocacy days, they talked about the importance of having a ritual, especially when one of the things that victim advocates will do is they’ll manage crisis lines. So if you’ve ever seen those numbers, maybe you put them on your syllabus to say, “This is who you call, if you need to talk to someone.” That’s something that I did as a victim advocate, and you’re doing that often in your home. And so just like we’re teaching in our homes, a lot of us still are right now, it can be hard to get that separation at the end of the day. So they taught us about the importance of a ritual. And it sounded so hokey to me, because the person who I was talking to said, “Oh, I wash my hands after every call to tell myself it’s over and I can relax.” Oh my God, that would not work. I’m not doing that. But then I started working in the hospitals where, yeah, I washed my hands after every time I left the hospital because of germs. And the one night that I forgot to wash my hands was the one night I couldn’t sleep, it makes such a huge difference. So my research assistants, the people I talk about this the most with and they’ve come up with a bunch of different things that they do, as just sort of that, wow, that was kind of heavy. And I need to give myself a mental break. So some of them will get a cup of tea, is actually on the list.

Rebecca: It’s a good choice.

Nicole: Yeah, exactly. It’s a good choice, or a glass of water, or take a walk around the block, or text a specific friend, or pet an animal, whatever it might be. Just something that will tell you, “Okay, this is fine.” But sometimes that won’t be enough. Sometimes these little rituals that we have these things that we do for self care will not be adequate. And so in those cases, it’s important to do the harder hitting stuff, like speaking to a therapist, maybe calling one of these crisis lines and asking for some assistance, getting some validation, and they’ll have some ideas of people who you can talk to. And then the stuff that’s really boring about self care too, like, maybe there’s just a lot on your plate right now and that’s why you don’t have time or emotional energy to think about this stuff. And so, that to-do list of things that we all don’t get through like making a doctor’s appointment, or paying your bills, or whatever, like doing some of that stuff so that you have mental space to think through those things. That stuff is really, really important. And then also just to be honest with yourself and check in with yourself. If you are a survivor, about: How do I feel about this? Am I projecting onto the student? Am I doing a good job caring for them? Or am I actually making it a little bit worse? And so that’s actually where the boundary setting becomes important again, because as much as you might want to be there for your students, if you yourself are triggered, you can’t be, you’re going to end up hurting them instead. And so instead of just forcing yourself to get through that meeting, saying, “Hey,” you don’t have to tell them why, but just, “I don’t think I’m the best person for this conversation, and I want to support you, but can I help you find someone who will be able to support you better?” And it’s so important to take care of yourself as much as you’re taking care of your students.

John: One of the things that comes up in your article is the issue of institutional betrayal. Could you talk a little bit about some of the ways in which that shows up in practice, and perhaps what faculty could do to encourage the institution to move in a better direction on these issues?

Nicole: Yeah, that’s a really good question to ask right now. Because actually, the Biden administration is making huge changes to the way Title IX and campus sexual assault are managed. So far, it’s been kind of a quiet process, there have been some survivor listening sessions, but not a whole lot else is happening, at least that the public can see. So they’re doing a lot of things behind closed doors, making conversations about what to do next. But it’s something you should keep an ear to the ground for. Because if there are things you really care about, policy is being made. And so, for example, a lot of sexual assault researchers, including myself, have signed on to petitions to try to get rid of the mandatory reporting requirement, because it doesn’t serve survivors, it hurts them. Survivors need to be in control of what happens when they tell their stories, not be forced into an investigation or talking to the police or whatever else is happening on college campuses. They need the right to choose. And so this is a really good moment to think about things like contacting your legislators, sending a little email to the Department of Education, as well as the Title IX staff at your school because a lot of them are involved in these conversations. And they have the connections to people who are really involved in these conversations. So if you care about this stuff, speak up. So that’s thing number one, to address institutional betrayal, but I mentioned at the beginning that institutional betrayals are new traumas, they are similar in severity to a sexual assault itself. So if you’re wondering how important or bad this is, it’s really bad, it’s really, really bad. Before we had the term institutional betrayal, a lot of people got at the same idea by calling it the second rape. And there they were talking specifically about the criminal justice system, and the way that it defiled survivors and institutional betrayals a little bit broader. But yeah, the idea is that a university, which is where this comes from, but really any institution’s action, or inaction, can be just as traumatizing as the assault itself. And so some of the things that come up are things, like, survivors being punished for telling their stories. So if we put this in the context of a classroom, if a survivor discloses to you, say in an essay, that they were sexually assaulted, and then you call the police, which they didn’t want, that can feel like a punishment. Or if you get awkward around them, and you don’t call on them in class anymore, you treat them like they’re super fragile, and they can’t handle anything, that’s going to feel like a punishment for disclosing. Some survivors, also, I can think of cases from my research, where if a survivor was accusing another faculty member of sexual assault, the faculty in that department would retaliate against them and treat them poorly. So that’s a form of punishment, too. And so there are a lot of things that we are doing as faculty that are hurting survivors in a new way. And so a really important thing is to think about things from the perspective of that student, think about what they need, put yourself back in the shoes of being a student. And about maybe you look at them, and you say, “Well, they’re not handling my policies right. My syllabus says that they need to contact me in this way. And the way that they ask for accommodations was wrong.” Instead of thinking that way, remember how overwhelming it is to be a college student, remember that the norms of academia are foreign to you and might be a little bit harder to learn if you were dealing with trauma at the same time, and to be gentle about it. But yeah, when I think about institutional betrayals that happened in classrooms, a lot of them really are around mandatory reporting, which is part of why I bring it up. And it’s one of the questions that I get most often is: I want to help survivors, but I’m a mandatory reporter. So what can I do aside from just report them? And in these cases, in the article I do not pull any punches here, I just say: don’t do it, defy your campus policies. Sometimes the policies are unjust, and you shouldn’t follow them just because it’s the rules. If you know that it’s hurting someone, use your better judgment. But this is also again, a really important time to think about these things that your survivor activists on campus, every campus has them, every single one across the country, including some of the more conservative religious schools, you wouldn’t expect. I went to undergrad in Utah and I’m going to tell you that BYU has survivor activists making a lot of noise on their campus, and they can tell you what they need. And so listen to them and support them, especially in these moments. It’s so weird to talk about this stuff right now, from a federal policy standpoint, because campus sexual violence is in this strange gray area where the Biden administration hasn’t completely repealed what the Trump administration did, but they’re not enforcing all of it, but they kind of are. And the Trump administration’s rules were really, really vague. And so there were a lot of things that schools could do, but they could also choose not to. So right now universities have a huge amount of latitude in how they want to handle this stuff, they don’t really have the excuse of saying, “Oh, the federal government says that we can’t do X, Y, or Z for survivors.” In most cases, they can probably give survivors exactly what they’re looking for. And so as faculty, we can really support survivor activists in doing things. One of my favorite ways that survivors can get help from faculty, is we understand the complex web of bureaucracy on college campuses. So if you have a student in your class, who is really excited about survivor advocacy, they’ve been doing activism on campus, and they just can’t seem to find the right person to direct their concerns at, you can probably identify, “Actually, it’s this person in the dean of students office that needs to hear what you’re saying,” or, “This is the email for the Title IX coordinator,” or whatever it is, really small things. But one thing we all need to be doing right now is just holding our universities accountable. Because as much as they say that they take sexual violence seriously, I think anyone who spent time on a campus for very long knows that they would really prefer to not have to deal with these cases, to not have to discuss these things, to just be able to go back to ignoring sexual violence like they did 15 years ago. And the best thing we can do is just make that hard on them and say, “No, we’re not, we’re not going to ignore survivors, we’re going to do the right thing and support them.” Especially because a lot of the survivors never would have met their assailants unless we looked the other way at fraternity parties, unless we looked the other way for whatever the football team decides to do, we’re all sort of complicit in this. And that’s why the institutional betrayals run so deep. And that’s the other thing about institutional betrayal is whether or not it’s fair, survivors don’t understand these bureaucracies. They don’t know who is responsible for these decisions. And I can’t tell you how many survivors I’ve interviewed who said that they distrusted their professors because of decisions made by Title IX, or the Dean of students office, or whatever other organization on campus. And so a lot of your students are coming to your classroom already from a place of distrust, not knowing who will take care of them and who will not. And so making really clear that if you’re going to make those promises to be there for survivors, you really do need to get up for them, even when it can be difficult. And you have to earn that trust from the very beginning.

Rebecca: One thing that we haven’t covered, but seems very important to cover is how common sexual assault is on campuses.

Nicole: It is very, very common. There are so many different types of numbers that I can throw your way. But I’m going to give you three statistics that I just think everybody should know. One, everybody on a college campus should know at least, and one of them is just the number you’ve probably heard before, which is that one in five women on college campuses will be sexually assaulted. And one in five is actually one of the more conservative estimates coming from the research world. It uses, we’re going to get a little technical, and so we’re going to go for it, it uses cross sectional data. So for anybody who’s not a social scientist, that is when researcher comes in, and they give a survey out to every student, it doesn’t matter if they’ve been on campus for four years or one week, and they ask them about their sexual assault experiences. So it would stand to reason that those students who’ve been on campus for a year or less still might be sexually assaulted if we were to follow them all the way through. In the most harrowing studies, they do follow students all the way through their sexual assault experiences all the way through college. And that captures not only students who otherwise, they would have gotten that questionnaire before they were assaulted maybe a year later, but also students who at the end might have downplayed or minimized something that happened to them because people on campus suggested they should. And so that wasn’t captured in the data either. So when we look at this type of data, when we look at asking students across all of their time in college about sexual assault, and asking them every year, we find that the number might be closer to one in three. So it’s a lot more common than even your campus sexual assault prevention trainings are probably telling you. The other number that I think is really important to know, and I guess as an addition, on to that number, we don’t have a ton of great data about the experiences of people who are not cisgender women. But we do know that sexual assault is more common among trans students. It is more common among queer women in particular. And even among cisgender men, estimates say that it’s happening pretty often not as often as the other groups, but it’s still happening pretty often. There’s some difficulties in defining it, the studies are a little messy. But yeah, it’s happening across campus. If you look across a lecture hall, a lot of students and you picture, on average, about a third of your students have been sexually assaulted while in school. This does not include childhood sexual abuse, this does not happen to them in high school before they got to college. You’re talking about a lot of survivors in your classroom. It’s not one challenging student, it’s not one difficult student. And so if you really are telling students, “Hey, if you’re a sexual assault survivor, and you can’t handle it, leave,” it’s surprising we don’t often see a third of students getting up and walking out. But the other number that I want to comment on and again, I keep bringing this up, because it’s something we don’t like to think about is the perpetration rate. And the best study that we have so far finds that 1 in 10 men on college campuses committed sexual assault before they graduate. So the perpetrators are very much in the midst as well. Everybody involved in sexual assaults will be in your classroom at one point or another. Statistically speaking, you can’t avoid it. And I’ll add one more thing too, which is that all of this research is on undergraduates, and the little bit of research we have now about graduate students finds that graduate students are the most likely to be sexually harassed or assaulted on campus.

Rebecca: With those disturbing facts in mind, what is the psychological and academic consequences of victims being triggered again and again, or being victims of institutional betrayal throughout their college education?

Nicole: Anybody who’s really interested in this question should go to Know Your IX’s website and read their new report that came out just a month ago, maybe two months ago, called “The Cost of Reporting.” And it gets into the experience of institutional betrayal specifically. And what we find is that survivors who have been betrayed in comparison to other survivors are more likely to drop out, they are more likely to have a lower GPA. I actually read a paper that if the findings, we’ll see if they’re replicated, but if they hold would suggests that a woman experiencing sexual assault is the best predictor of her college GPA. Because whether or not she experienced sexual assault, that’s a better predictor than the SAT, it’s a better predictor than high school GPA. So we know that the impact on education is really, really significant. And that’s a big part of why professors should care about it. Survivors are having a really hard time in all of our classes. I’m really glad you asked this question because everybody sort of assumes, oh, sexual assault is bad. We know rape is bad. But if you ask people why they often can’t put a finger on it. And so I’m going to do that for you. I’m going to tell you exactly why sexual assault is wrong. And so I’m going to start with the stuff you know, which is, it is psychologically distressing, survivors are more likely to have difficulties with things like sleep, they’re more likely to have anxiety, depression, PTSD symptoms, like flashbacks, uncontrollable sort of psychological reactions and distress, and they have a hard time with things like feeling comfortable with sex as well. But there are also a lot of other impacts of sexual violence we don’t talk about as much. One is chronic health problems. Survivors are a lot more likely to have chronic headaches and chronic back aches than other populations. I also know of survivors, some of these things are a little bit more difficult to tease out, but who they know individually, that their sexual assault led them to have other chronic health problems. I knew one survivor, one of the ways that she managed the trauma for sexual assault was through controlling her eating, which is pretty common is for survivors to develop eating disorders. But hers was so severe that she had created lesions on her throat that were precancerous. And so she’s having conversations with oncologists about how likely she is to develop cancer in her early 20s. And this is directly related to the way that she was managing the stress of her sexual assault and the trauma of her sexual assault. So chronic health conditions play a really big role as well. There is a huge financial impact for being sexually assaulted. It’s going to affect your career trajectory, especially if you are on a college campus. This is research I want to do but have not done yet, is to describe a little more about how that happens. We know that it affects things like lifetime earnings, but we don’t know for example, if sexual assault makes survivors want to change their majors to get away from their perpetrators or to get to places that are more friendly to survivors, which will probably, if you’re a woman, going to end up to be more feminine majors on campus, the ones where they’re a lot more women in the room might feel more comfortable. And so anecdotally, I’ve heard a lot of that kind of stuff in my research, but jury’s still out on whether or not it’s a really huge issue, but even if it’s one survivor that matters. And then the other thing I’ll say is that sexual assault, once you’ve been victimized, you’re at a higher risk of being victimized again, especially if you are hearing blaming comments, especially if you come to think that it is your responsibility to prevent sexual assault. In my research I’ve heard so many stories of survivors who when they were in a dangerous situation recognized it but thought it was their responsibility to change their perpetrators behavior, felt like they kind of had to freeze and just sit through it because of those blaming comments. And this is a really important thing to pull out too, is that this is a scary list. But access to supportive resources, to a supportive community can make it less likely that survivors have to experience all of these impacts, they are not a given, they’re not part of the trauma, they’re part of the institutional betrayal, they’re part of the response to trauma. And then the last one that we talk a lot, interestingly enough, about how being accused of sexual assault, anecdotally has led to suicidal ideation. There’s no research to support that, necessarily, the two are connected, but it’s the phrase that we hear a lot in our society, is accusing someone of sexual assault could end their life. But in reality, we do know that survivors are at a very high risk of suicide in the aftermath of sexual assault. And that intensifies after institutional betrayal. This feeling of not only did my perpetrator hurt me, but other people are going to continue to hurt me and no one cares, and if this happens again no one will do anything about it. That’s a really heavy burden to be on survivors. And that kind of thinking, that kind of nobody cares, nobody at my university is going to do anything to support me, that is something that professors contribute to so it’s a really important one for us to think about. It’s a heavy list.

John: It is.

Rebecca: I’m feeling the weight of it.

Nicole: Yeah, it’s sort of worse than we even usually hear about. And it does come up in really small ways too. So I used to work with a program that taught fraternity men around campus sexual violence and it was intended to prevent campus sexual violence. And I was having the hardest time getting through to them, as you can imagine, and I was working with a really challenging fraternity. This fraternity was the reason the prevention program was implemented because they used to use gang rape as a hazing ritual. And it had been long enough, since that was happening, that the current brothers and the fraternity wasn’t that long ago, it was less than10 years, but none of them were students at the time. And so they were really angry that they still had to sit through these prevention trainings, and they just didn’t get why this stuff mattered. And in one particularly tense encounter, one of them said to me, “Nobody even cares about this anymore. Everyone has moved on.” And I was just thinking, the victims of your fraternity have not moved on. They’re not done feeling this, they probably will never fully escape what this fraternity did to them. And I went home, and I got on Facebook, and I wrote, just to my friends, “Hey, I’m working with this fraternity,” sort of explained the situation, said they’re not getting it, “Would any of you record a message for them if you were sexually assaulted at least five years ago?” which is how long it had been since the last gang rape, “If you were sexually assaulted five years ago, will you record a message saying how it still affects you today.” So a few of my friends sent in recordings for them, I actually still use these in classes with the consent of the survivors. Some of them, some have withdrawn consent, I don’t use those anymore. But they listened to the first one and they felt really uncomfortable, but nobody’s really saying anything, like one guy was kind of pushing back and being, like, “Well that’s just one story.” And they listened to the second one. And it was the third one that kind of broke them. And one of the men who was getting really emotional, the detail that stood out to him was that the victim had described how in the aftermath of her sexual assault, one of the ways that she coped, I forgot to mention this one, was through alcohol and drug abuse. And that had really impacted her grades. We kind of know this, that our students are going to parties on a regular basis, some of them are going to be good students, and some of them you know, if you’re hungover in class, you’re not getting the material. And so that’s sort of how she framed it. She was like, I was not a great student, because I was abusing substances, not the language she would use. But she said that she wanted to go to law school, and that studying for the LSAT was so stressful, because to be able to get in now, because her grades were so bad, she needed a near perfect score. And this man who was getting emotional said, “I’m studying for the LSAT. And I used to go to class hungover because I was partying in this fraternity and people like my brothers from a few years ago, were the ones who put her in the situation. And I know how stressful it is. I know how hard this is. And it is so unfair that I made the decision to blow off my academics and she didn’t.” Those little details, I think, really helped us understand what exactly the stakes are for survivors. Usually we talk about this stuff sort of in the abstract because it’s more comfortable, it’s so personal, it’s so scary. But hearing the weight of all of this is really important. I’m glad you asked.

Rebecca: I think those personal stories are what really helps people connect to the data, the data is really easy to ignore, if it feels really abstract.

Nicole: Yeah, I mean, it’s one of the reasons the Me Too movement has been so powerful, because when you hear about sexual assault survivors, maybe watch a True Crime documentary here and there. These are not people you know. It’s not the same experience as getting onto your own social media profile and seeing someone who you thought you were really close to, and realizing that they had the secret that they were holding to themselves, and that they were sexually assaulted and realizing, oh, wow, maybe I actually said some things in front of them that were not supportive because I didn’t realize there was a survivor in the room. And that’s something that I really just think we should all be thinking about more often is most of the time there is a survivor in the room. The problem is so widespread, it is so everywhere, that even when we’re talking about just campus sexual assault, if that was the only time sexual assault happened in anyone’s lifetimes, chances are, if there are 10 people in a room, there’re going to be some survivors, multiple, present. And yeah, we don’t really think about the personal stories very much. And we don’t really think about how, the other thing, maybe the gem that comes out of all of my classes, my students say this thing that resonates with them the most, is that we’re all really comfortable supporting survivors in the abstract. Maybe we don’t do it because we don’t realize how important it is but we’re willing to do it. The messiness, and it’s why I keep bringing it up, is when there’s a perpetrator, who you also know. That’s when people start to turn because the uncomfortable reality is that we all do know and love a rapist. They are in our inner circle just as much. Again, assuming all sexual violence happens on college campuses, which it does not, it’s 1 in 10 men. And so the idea that we only have survivors around and we don’t have any perpetrators, and that what they want will not come into conflict is the difficult part. And this is something that I’ve seen play out in the classroom over and over and over again, is this idea of, well, I have both students in my class. And I want to be fair equally to both students. And that’s not really a fair position to take, because there’s such a big power disparity between the two of them. What a rapist wants, which may be also to use your class to control and humiliate and harm their victim, that does happen, if that’s what they want you can’t really put that in comparison to a victim who just wants to get their degree and get out of there, which is what most of them really do want to do. And so yeah, it’s messy. It’s messy, and it’s personal, and parsing out all of the difficulties of, really the hard stuff that you have to do when a survivor comes to you and says, “I need something.” It’s not always an easy decision, especially if you haven’t thought in advance about what you’re going to do in a situation like that one.

Rebecca: That’s a lot of things for us to be thinking about as we prepare for the fall and get ready for this semester, what resources we might want to have bookmarked on our computers, things that we want to put in our syllabus how we might want to handle setting the stage the first day.

Nicole: Yeah, definitely. I’m glad that this podcast is dropping when it is, because thinking about this stuff from the beginning of the semester is a lot easier than if something comes up in the middle and you’ve never thought about it. It can be so stressful and overwhelming, I get lots of panicked emails from people that are, like, “Oh my God, I’ve never thought about this, what do I do?” And it’s in those moments that we don’t know what to do that we sort of fall back on what’s culturally normative. And in our society, that’s usually the side of the perpetrator. We don’t like to think about it but that’s true, that’s the way our society operates. Or, to just say, “This is too difficult and I’m not going to do anything.” Inaction is what we’ve all been trained to do in these cases. And so thinking through in advance some of the things that you can do, resources you can draw upon. And even just the way that if you need a minute, what sentence you’re going to say, to tell someone that you need some time to think this through, and that you’re going to go explore some options. And to know in advance, who am I going to ask? It should not be your school Title IX coordinator, it should not be the people who you’ve been taught on your campus are the ones that can answer these questions. And the reason for that is because they have conflicting roles, it’s a conflict of interest. All of these organizations on campus are also trying to protect the university. And so they’re going to be thinking about things, like, what causes liability in the classroom? which isn’t necessarily what’s best for survivors. And so if you’re thinking about who you should ask on campus, the people you should ask are the victim advocates. It really is, if you have campus victim advocates, or even community victim advocates that you can reach out to, that is where I would start because they’re the true experts on sexual violence, as are the survivors themselves. When you’re sort of in a lurch you can turn to your students and say, “You don’t have to have an answer to this question. But in case you do, do you know what you need? Do you know what exactly what you’re looking for? And again, if you don’t know, we can figure it out together. And I can come to you with a lot of options.” One thing that campus victim advocates do all the time is they create options where survivors didn’t think there were any and so it’s normal for survivors to not know what they want, and to not know what’s available, especially if most of the time when they’ve been asking for help, they haven’t been getting it, that lowers their expectations over and over. This is the subject of my dissertation. But to be able to say, “I know where I’m going to go. And I’m going to take your input because I recognize who the true experts on sexual violence are on this campus,” is a really good place to start. Most professors are not experts on issues of sexual violence. And it can be really uncomfortable for us when we’re supposed to be the keepers of knowledge to say to our students, “I don’t know something,” or, “I’ve made a mistake.” But those are things you should get really, really comfortable with. Because to do anything else, to try to maintain your power in the classroom, to try to make yourself look like the all-knower or whatever it is, can be really damaging. And so practice, get comfortable in your head with how you’re going to say to a survivor, “I really messed up,” and “I am so sorry.” Or if something happens in your classroom, we haven’t talked about this very much, but sometimes the problem is not you. The problem is other students were making victim-blaming comments or something like that in a class discussion. And professors often say, “I didn’t know how to handle that situation.” That’s an okay response. It is okay, when that’s happening, to interrupt and say, “I don’t know how to handle this. I do not know how to handle this. And I’m worried that if this conversation continues, it could be really harmful. We’re going to take a break. I’m going to take a few minutes to collect my thoughts.” And maybe in some cases, even ending class early and then addressing it when you come back. You do have to address it if you do that, you can’t just move on and pretend it never happened that is so awkward, and it does send the message that you’re not comfortable talking about sexual violence, you’re not comfortable supporting survivors. But if you don’t know what to do, instead of just sort of making it up as you go, sometimes it is better to just say, “Actually, I’m going to seek an expert here.” And that’s really, really important. We are pretty lucky as professors, because on a lot of campuses, there are experts who are available and trained to help you again, it’s not going to be your Title IX coordinator, they are going to give you the basic legalistic spiel about the mandatory reporting policy and what is available. But if you reach out to the campus victim advocate and say, “This happened in my classroom, what do I do,” a lot of victim advocates will come to your next class, they will facilitate that discussion, you can have the expert in the room, you don’t have to be the one to do it if it’s making you uncomfortable. Victim advocates often can be requested to come into some of these spaces, if you’re holding an event or something that’s on campus sexual violence. They’re very busy, and they’re very under-resourced across the board, across the university. So you might not want to make a habit of bringing them into every discussion because that’s taking something away from survivors on the other end, but even to say, “Hey, for the last five minutes of class, we’re going to have a victim advocate come by and pass out some flyers and they’ll be here if you need to talk.” That’s something that a lot of them are very happy to do. And so we’re very, very lucky. We don’t have to do this on our own.

Rebecca: That’s a really good reminder, Nicole, for sure.

Nicole: It’s funny, right before this, I was working on my book manuscript and I was writing about how under-resourced victim advocates are. And one thing that was striking me is that they get kind of hidden away, that as much as faculty on a regular basis saying, “Hey, we want information about what to do,” very rarely do the victim advocates, especially without somebody there to, like, keep them in line, very rarely do we get to talk to them as faculty. We might get an email from them saying, “Hey, a student needs something,” and you’re very polite and professional back, one would hope. But we don’t actually think of them as experts on sexual violence who could come into our classroom or answer our questions, and they really are. And that actually is another thing you can do that every single one of us listening can do to support survivors on our campuses, every victim advocacy office in the country is under-resourced. And it’s not because universities lack the resources, but because there isn’t enough pressure to allocate them to victim advocacy. So something you could do now is say, “Hey, we really want another victim advocate, doesn’t matter how many you have, let’s add one more.” Or, “Let’s make sure that they have a space that works for them. Let’s make sure they’re in a place that’s comfortable that students can go to.” But think about ways that you can support the people who support victims.

Rebecca: So that’s a lot to think about.

Nicole: Yes. [LAUGHTER]

Rebecca: There’s a lot here. But we always wrap up by asking, what’s next?

Nicole: I hope that everybody goes and makes some changes to their syllabus, looks up some crisis lines and things like that in your local area to add. That’s a really simple thing you can do today and it does not take a lot of energy or effort. So at least do that. I also hope that everybody thinks about, okay, as I was listening to the podcast, some things were a little close to home, or maybe that could be useful and think about integrating it into your classes. So that’s obvious, thinking about, how can I change my first day activities? How can I prepare for discussions that go awry? things like that. If you’re looking for some more specific examples, there are a lot more in the article that I wrote too, so you can go take a look at that as the thing that’s next. And actually, the entire issue of Teaching Sociology that it came out in, is about teaching issues of sex and sexuality. So the whole thing is great, and you can read the whole thing. But in terms of supporting survivors themselves, I’m going to harp again, on that now is a really politically important moment to change the federal policy, to change the rules about how survivors are supported. And under the Trump administration, a lot of support for survivors were rolled back. And a lot of things happened that made it more difficult for people to support survivors in the way that they need. And so this is a really, really great time to, again, contact your representatives. Title IX is great. It’s what we have. And so it’s better than nothing to have the federal government coming in and saying, “We want you to take care of sexual assault survivors in this way.” But it’s not very specific. It’s a federal regulation so the guidance is more of recommendations rather than laws, it all gets adjudicated in the courts, it’s not a very strong piece of legislation, the way that it’s being enacted. So something that a lot of advocates are pushing for right now is to get Congress to pass a more comprehensive set of rules and regulations about how to protect survivors on campus. And that would be really nice because it can also sidestep some of these uncomfortable conversations that have come up in the past year, some things that the Trump administration did that were huge steps backward and are moving us in the wrong direction. So for example, you probably haven’t heard of this one, but under the Trump administration, there is a way for perpetrators of sexual assault to remove their confessions from evidence and Title IX cases. That is currently the regulation, even if a perpetrator has confessed to what they have done, there are ways for them to take that confession back. And so stuff like that is really difficult to walk around to some degree, the Biden administration could just say, “We’re not going to keep it,” but then the next president could put it right back in place. It’s very unstable and survivors are really depending on elections for support. So one thing you can do is go to your legislators and say, “It’s really past time to pass reforms for campus sexual assault, and here’s some organizations you should look to, like End Rape on Campus and Know Your IX.” Make some noise on your campus, go to your campus offices and say that you care. If you talk about this with other faculty, the more names that are on the petition saying that you want a space at the table that you want to change something specific, the better. And, yeah, it’s a reminder, a lot of the things that your school is doing and saying is the law, like mandatory reporting, is not the law. You don’t have to be on a campus that does mandatory reporting. It’s not required. And so if stuff like that bothers you, let your campus know.

Rebecca: Well, thank you, Nicole, for a really informative conversation. And I hope that many faculty start thinking about these things in a different way than they have in the past.

Nicole: Yeah, thank you for having me and I hope this was useful.

[MUSIC]

John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

[MUSIC]

197. Humanized Teaching

Looking to the future as an instructor in higher education can seem daunting, especially as we plan for a more equitable future.  In this episode, Jesse Stommel joins us to discuss some of those challenges, search for hope, and discuss ways forward that are ethical, humane and flexible. Jesse is the Executive Director of the Hybrid Pedagogy nonprofit organization, and organization he founded in 2011. He is also the founder of the Digital Pedagogy Lab. Jesse recently served as the Executive Director of the Division of Teaching and Learning Technologies at the University of Mary Washington. He is the co-author,  with Sean Michael Morris, of An Urgency of Teachers: The Work of Critical Digital Pedagogy, and, with Dorothy Kim, co-editor of Disrupting the Digital Humanities.

Shownotes

Transcript

John: Looking to the future as an instructor in higher education can seem daunting, especially as we plan for a more equitable future. In this episode, we discuss some of those challenges, search for hope, and discuss ways forward that are ethical, humane and flexible.

[MUSIC]

John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer.

Rebecca: Together, we run the Center for Excellence in Learning and Teaching at the State University of New York at Oswego.

[MUSIC]

John: Our guest today is Jesse Stommel. Jesse is the Executive Director of the Hybrid Pedagogy nonprofit organization, an organization he founded in 2011. He is also the founder of the Digital Pedagogy Lab. Jesse recently served as the Executive Director of the Division of Teaching and Learning Technologies at the University of Mary Washington. He is a co-author, with Sean Michael Morris of An Urgency of Teachers: the Work of Critical Digital Pedagogy, and with Dorothy Kim, the co-editor of Disrupting the Digital Humanities. Welcome, Jesse.

Jesse: Hi, it’s good to be with you all. Looking forward to our chat.

Rebecca: Today’s teas are:

Jesse: I’m actually drinking peach honey sparkling water. It’s sort of tea infused.

Rebecca: Okay, that’s good. That counts. Also, it sounds really good. [LAUGHTER]

John: I have ginger peach black tea.

Rebecca: …and I have a decaf Assam.

Jesse: I feel jealous of both of your teas.

Rebecca: It’s sad that we don’t have you in person in our office where we have a giant selection that you could choose from, we’ll send you a picture so you know what you missed out on. [LAUGHTER]

Jesse: Well, we’ll have to do that in the future.

Rebecca: Yeah, definitely.

John: They’re slightly aged teas compared to when we last saw them about a year and a few months back, but they are there and some of them we’ll probably have to dispose of. [LAUGHTER] You’ve been a really important voice on behalf of inclusive teaching and very vocal on topics like trauma-infused pedagogy, designing with care in mind, ungrading, and equity more generally. What does it mean to be an ethical instructor as we approach the fall, still amidst the last stages of a pandemic?

Jesse: I wrote a piece with Sara Goldrick-Rab a few years ago, and for folks who don’t know, Sara Goldrick-Rab is an expert in higher education policy, particularly focusing on food and housing insecurity. And she and I wrote a piece for the Chronicle of Higher Education called “Teaching the Students We Have, Not the Students We Wish We Had.” And ultimately, the thing that that piece charged me to do, and I’ve been working with Sara for, I think, close to eight years now and her work and the research that she’s done has really put a kind of specificity to my work on inclusive pedagogies and critical pedagogies that has charged me to think really carefully about how the material circumstances of our students affect their learning experience, and also how the material circumstances of teachers affect their teaching experience. And so if I think about how we begin to move back into classrooms, to find our way back to our institutions, to find our way back to the collaborations and colleagues we may have worked really closely with, I think that the key is for us to do really deep work thinking about who are our students? What do they need to be successful? How have they been affected by the last 18 months? And to do that same work with ourselves and our colleagues. Ask ourselves: who are we as teachers? What do we need to be successful? And I think institutions have a charge that they have to be really careful about how they quote unquote, pivot back to business as usual. I don’t think there’s a neat and tidy pivot back. And I don’t think business as usual is the appropriate place for us to turn to at this moment. So for institutions to ask hard questions of themselves, interrogate the things that they may have done to exclude many of the people who found themselves struggling during the pandemic, the things they did to exclude those students and faculty members well before the pandemic, to assure that they don’t continue the kind of exclusive practices that I’ve seen so many institutions coming to grips with in the last 18 months.

Rebecca: I really appreciate the focus that you’ve put on both students and also caring about colleagues and making sure that we’re being reciprocal in thinking about each other as humans and not just robots that we work with or something. In this conversation of getting back to campuses in the fall, what can we do to continue to humanize this practice with our colleagues too, that you just kind of focused a little bit on students, but what does this mean when we’re thinking about our colleagues and our relationships with our colleagues,

Jesse: I’ve been at several institutions that were struggling. So many of the people listening have found themselves at institutions that were struggling, I feel like the whole of public education is struggling at the current moment, but I’ve had some very specific circumstances at the last few institutions where I worked. About 10 years ago, I worked at Marylhurst University in Portland, Oregon, and Marylhurst University ended up closing down because of financial insecurity. And I was there a few years before they closed down and sort of dealing with the environment and watching the writing on the wall get darker and darker. After that, I went to University of Wisconsin-Madison, where the Governor, Scott Walker, obliterated tenure across the system, taking one of the best public education state systems in our country and making it a mockery. And his decision had a rippling impact across the entire institution. And what I found in both of those situations was that in situations of precarity, situations of financial austerity… and in many cases, those are manufactured, and they’re manufactured, especially in the case of Scott Walker, for very particular political reasons. In situations of austerity and precarity, people start to turn on each other, the sort of fabric of the community that existed prior to those moments that I found myself in at those institutions, I watched it erode and it eroded very quickly. And so the importance of being kind to one another, the importance of supporting each other, supporting our students, certainly, but also supporting our colleagues, and the importance of administrations focusing their efforts not on finding a new contract to a remote proctoring solution, which will do harm to all of the students and all of the teachers at the institution, but to focus their investment and their energy on finding ways to support the community that beats at the heart of the institution. That’s ultimately what we have to do. And it’s so important right now, because I saw over the last 18 months, the same thing starting to happen at a lot of institutions. I saw institutions beginning to create cultures that were inhospitable to the kinds of work that we really want to do in education.

Rebecca: I think one of the things that comes up in addition to food insecurity and housing insecurity with our students is that during the pandemic it became visible, I think, for some folks, that part-time faculty, adjunct faculty, also have some of those insecurities that we often just don’t address or think about. How do you see us, as a larger higher education community starting to support those faculty more and really addressing those insecurities? What can we do?

Jesse: I think there’s an easy answer… that we should all commit to having a permanent full-time academic workforce at all of our institutions. And the truth is that when you look at what the expenses are of our institutions, there are ways to cut costs. Imagine an institution that has just spent $500,000, or if you’re the State of Illinois, just spent $23 million on a multi-year contract with a remote proctoring solution. Think about all of that money, and how many adjunct or precarious faculty that money could support. If you think about the pedagogical benefits of making faculty full-time non-precarious, versus the pedagogical deficit that gets created by creating a culture of suspicion at our institutions, there is money being spent on things doing harm to students that could be easily re channeled towards something like certainly student support, supporting students basic needs, or supporting the basic needs of faculty who are struggling. I think that there is a need right now for us to be really honest about how money is getting spent at institutions and how that money signals what our institutions value and what our institutions don’t value. It is quite clear, across the entirety of higher education, that the vast majority of our institutions do not support teachers or the work of teaching. And that is quite clear via the mass adjunctification across our institutions, as well as the failure to properly invest in the preparation of teachers or pedagogical support for teachers. And that didn’t change in the pandemic. I have not seen a huge amount of money suddenly getting funneled into faculty development and support… at most institutions, anyway.

Rebecca: I think many of the things that we’re talking about right now are all things that were happening before the pandemic, they just became more visible to some people during the pandemic.

Jesse: Yeah, and you mentioned food and housing insecurity, and then alluded to other struggles that people were having… mental health issues… certainly, we are all experiencing acute mental health issues because of the last 18 months. But there are so many people who were experiencing acute and chronic mental health issues prior to the pandemic that weren’t getting properly addressed. And if you also think about disabled students and faculty, and the ways that their needs were not being met prior to the pandemic. We figured out how to do remote work and remote teaching in the midst of the pandemic, or we figured out how to do it as best as each individual institution might have done, which is… your mileage may vary, I guess. [LAUGHTER] But, the truth is that there are so many faculty and students who are disabled in various ways who needed that kind of support well before the pandemic.

John: On a positive note, though, didn’t the pandemic help make some of these issues much more clear to faculty and administrators, when they saw the problems that students had in continuing and when they recognize the need to provide support for faculty who didn’t have computer access at home to even connect with their students remotely? Might that perhaps help lead to a change in mindset?

Jesse: On my Twitter bio, I am called an irascible optimist. That was a moniker given to me by Sean Michael Morris. And when he said that I thought: “That is indeed me.” And I’ve worn that moniker ever since he gave it to me, irascible optimist. I’ll be honest that I have been less optimistic in the last 18 years. And I recognize I’m being less optimistic in this initial start to this conversation than I would have been if we had talked two years ago. And part of that is because of what I have seen over the last 18 months, and the deep, deep struggles that I’ve seen so many of my students having, and so many of my colleagues having, and also the failures of so many state governments, the federal government, and institutions to really figure out what to do and how to handle this particular moment. So if I think about what we’ve learned, is that we’ve learned to listen to our gut, we’ve learned to acknowledge the things that we were already seeing. It’s not like suddenly we saw new things over the last 18 months, we were already seeing them. And so we learned that we actually have to take action. One of the sad things and this is going to keep us maybe on the pessimistic place for just a few more minutes, is that I worry that so many institutions came to grips with these things, because these things started to hit them in their pocketbook. And I hate that that was the reason that many institutions started to solve these issues. On the other hand, what I will say is that the kinds of conversations that I’ve had with fellow teachers over the last 18 months have felt incredible. I have felt more connected, even if my work has been harder than it ever has been. I have felt more connected to that work and more deeply connected to the colleagues that I work with. And I have found new connections, because I have seen so many individual teachers struggling and working so hard to help meet the needs of our present moment.

John: And I’m still fairly optimistic because of that. A lot of faculty were able to avoid some of those issues, even though they may have been generally aware of some of the challenges our students face. When they interacted with them in the classroom it wasn’t quite as clear as when they were hearing from students who were dealing with problems of just being at their class because they had work commitments or because they had other responsibilities. And they had network issues because they didn’t have stable network connections, or they were using a laptop that was 10 years old, and it wouldn’t work consistently. And I think faculty in general have become much more aware of the challenges of our students. I’m hopeful, at least, that that’s not going to disappear. And that that could help lead to more consistent support of students once we do return to whatever the new normal happens to be as we move back to more campus instruction.

Rebecca: I’m really hoping that faculty, given this kind of acknowledgement of a wide variety of struggles, will really work together and push administrators and push universities and push systems to change. Because if we don’t speak up together in a unified way, it’s not gonna happen.

Jesse: Yeah, Paulo Freire and bell hooks both talk about what they describe as critical hope… that hope is an action that we take not a passive state, that hope is a work… that hope is struggle. And just that idea that hope isn’t passive, we don’t sit back and wait and hope. Instead, we take the action of hope. And Maxine Greene, also a critical pedagogue, talks about imagining the world as though it could be otherwise. And so her word there is “imagination.” Again, something active, imagining the world as though it could be otherwise requires us to recognize our agency and how we can have a positive impact and a positive effect. And so pushing back where we can, drawing students into these conversations where we are able, insisting that student voices be centered in these conversations, these are things that we can do and that will have a necessarily good impact, even when we’re precarious and where we feel like our job might be at risk, there are still actions that we can take, and it’s a matter of figuring out how do I engage in the work of hope or the work of imagination.

Rebecca: See, we got to a more positive place. [LAUGHTER]

Jesse: Just give us a few minutes. [LAUGHTER]

John: One of the things you’re really known for is your work on ungrading and creating an environment that’s more conducive to learning. Could you just talk a little bit about that?

Jesse: So I’ll just say that I have been quote, unquote, ungrading for 21 years, it’s a practice that I started my first semester of teaching. And it’s a practice that has grown and changed over time. But, I often say that I have never put a grade on a piece of student work in my career. The truth is that that’s not exactly true, because I love co-teaching and when you co-teach you negotiate a pedagogy with your co-teacher, and so I have put grades on individual students’ work but it was always a discussion and a sort of process that I came to with another teacher. The interesting thing is that I’ve been doing this work as part of my practice for 21 years, but I didn’t start talking about it publicly. I mean, beyond just having conversations about it publicly. I didn’t start publicly writing about it, giving keynotes about it, etc., until 2017. So four years ago that I really started writing publicly about this. Ungrading was a word that I had used, but it wasn’t something that an entire way of my pedagogical thought was centered around. So it has been interesting to watch the transition in me as I’ve moved towards talking about this more publicly. And I’ll tell you the reasons I didn’t talk about it publicly. I was a road warrior adjunct for about nine years of my teaching, teaching at up to four institutions, nine classes a term, dealing with the rules and restrictions at four different institutions. And I also felt like my pedagogical approach to grading felt like something between me and the students I was working with. It was no one else’s business. It was a conversation I had with them. And I felt like I wanted to protect that space for students and me to work through that together. The reason that I changed my thinking and started writing more publicly is because, over the last 20 years, I’ve watched education become increasingly quantitative and watched the reliance on learning management systems, which turn students into rows in a spreadsheet and their work into columns in a spreadsheet. I’ve watched institutions grade and evaluate their teachers in increasingly quantifiable ways. And then I’ve watched, obviously, the turn towards algorithms and the Internet of Things and weird tools like plagiarism detection software that again, feels like it reduces us to cogs, and reduces our work to bits, ones and zeros. And so I felt the need to create a larger conversation and dialogue on this because increasingly, I recognize that grades were the biggest thorn in the side of critical pedagogy and the biggest thorn in the side of my pedagogy. And so many people felt like we’re increasingly struggling with grades as the thing that got in the way of them creating productive relationships with students. And ultimately, when I started writing about it, I was amazed at the response. And to some degree, I feel like there were so many people that had hit that wall, and that we’re feeling that increased quantification over many, many years, almost like frogs boiling in a pot of water. And the other amazing thing was how much conversations with the larger community of teachers, a larger community of students, helped continue to evolve and change my practice. I guess one of the other reasons I started writing and talking about it more publicly was because I needed a push. I needed students and colleagues to ask me to work even harder to ask even harder questions of myself. And the last thing I’ll say is that ungrading is just a word. The one thing I can’t stand about the word ungrading is it tries to take a huge variety of practices that push back on traditional grading, and tries to lump them into one word as though there is upgrading tm, you know, the thing Jesse invented and that you can buy from him for $19.99, [LAUGHTER] three payments, and that he’ll deliver it to you and it will be a stack of 20 best practices that if you implement will change your life and make your relationships with students better. And that’s just not the way pedagogy works. That’s not the way teaching works. And that’s certainly not the way something as complex as assessment works. And so ultimately, this has to be an ongoing dialogue, conversation between teachers, between teachers and students. And what works for one teacher in one context with one group of students won’t necessarily work neat and tidily for another.

John: You mentioned that your practice has evolved in some way. Could you talk a little bit about how your practices involving… I don’t want to say ungrading again… [LAUGHTER]

Jesse: No, I did help coin the term.

John: Ok.

Jesse: So I’m all right with us using the word “ungrading.” I think it is good for us to have a word for us to rally these conversations around because we need the energy and the catalyzing force that that term has caused, and so it’s useful and productive in that way. So I’ve done self evaluation, asking students to write process letters, to analyze their own learning, to reflect on their own learning. I’ve asked them to reflect on group and peer learning. And I’ve asked them to grade themselves. And over the course of my career, I almost always give students the grade they give themselves. For the most part, when I change a grade, it’s to raise the grade, especially in situations where I feel like bias has influenced the grades. The thing is bias, even self-internalized bias, affects how we review and evaluate our performance. And the thing that I’ve changed most about is I’ve started to get this nagging feeling that when I have students self evaluate and self grading that I’m taking everything that I don’t like about grades, everything that the research shows is ineffective about grades, everything that is emotionally harmful about grades and giving grades, and taking that and kind of passing the buck on to students. And so my project in ungrading, or my project in my own assessment practice, has always been to turn grades over on their back and inspect them and ask hard questions of them and wonder at them and raise our eyebrows at them so that we feel like we have more agents within a quantified system like we work in. And I don’t think I can necessarily do that by just taking all the problems of grades and passing that over to students. So I’ve started to rethink how I ask students to do that work of grading themselves. One of the things that I found is, over so many years, giving A, A-, B, B+, B, B- is that when students went to grade themselves, they would give themselves something like, “Oh, it’s either an A plus, or an A minus, or it’s a B plus.” And they would quibble these tiny details, which that kind of evidence suggests to me that I had passed the anxiety of grades and quantification on to them. And so recently, in the last two years, I’ve removed A minuses and pluses from the approach that I use, I tell students just round up. And it’s interesting, because the second that I did, that students stopped quibbling the tiny details, and this is really drawn from some writing by Peter Elbow, where he writes specifically about minimal grading, which taking 100 point scale or 1000 point scale and reducing it to a 10 point scale, or a five point scale, or a three, two, one point scale. And the more we reduce it, the more clear it becomes, and the more it communicates, and the more effective it is as an assessment tool. And so giving students less gradations to quibble about. But on the other hand, I also recognize that these are decisions that I’m making, that I still have power in the classroom and trying to think about an inspect my own power and privilege in the classroom and how I can begin to at least dismantle that, not to remove it, because I think classrooms need strong leaders, but at least to dismantle it enough that I’m leaving space for students to sort of carve out their own space within their educations.

Rebecca: Seems to me that a lot of the ungrading work is really tied to this idea of flexibility that you’ve talked about pretty frequently: being flexible as a teacher and offering options, but it’s also in popular in frameworks, like UDL. But I also know that the idea of providing flexibility can cause a lot of anxiety to a faculty member in trying to figure out how to do that and make it manageable and make it sustainable. Can you share some ideas about making that a sustainable practice and also what you mean by flexible options for students.

Jesse: So the interesting thing is flexible does become more complicated. If we are engaging in the work of teaching as a form of policing student learning, or even not policing, just monitoring, even, monitoring student learning, or collecting or gathering student learning or gathering evidence for student learning. The second that we as teachers move away from that role of feeling like we are the evaluators, we are meant to rank students, we’re there to police their learning, we’re there to ensure compliance…. which honestly, even good teachers, so much of that is baked into just how our system is structured, that we do it without even realizing that we’re doing it… even the structure and shape of a syllabus has so much of that baked into it. I think that flexibility becomes a lot easier when you hand that over to the students. So people often say, “Oh, well, you let your students do five different things for an assignment or you let them just pick something… anything?” And I say, “Well, I don’t let them I invite them to do that, first of all.” Second of al, “Well, then how do you manage all the different things you get at different times?” I say, “Well, I don’t consider myself the primary audience for student work, I create a space in my course where they can share this work with one another. And they can give one another feedback.” And then, “Well gosh, how do you deal with all of the requests that you might get?” I don’t ask my students to ask permission. I invite them to modify, remix, to take advantage of flexibility. So in other words, the more that I remove my bureaucratic burden, the more flexibility becomes super easy because if a student says to me, “Well, can I” I can say, “of course you can. I invite you to change, remix,” in some ways, I don’t even have to do the work of considering the request. Because the request isn’t necessary to the relationship. I’m sort of there to offer feedback to students, and to be surprised and to marvel at whatever it is that they end up doing for the course. The other thing that we often do is we think that our role is to rank students against one another. That’s one of the reasons why I can’t stand rubrics, because I feel like the entire structure of a rubric is set up to put student work into neat and tidy boxes. And when we do that, we essentially are ranking students against one another. And so if one student does something that is just in a completely different universe from another, how do you assure that they both earned the A ? Well, ultimately, if you just remove the idea that our work is to compare students to one another. One student does a traditional academic paper and the other gives you a piece of installation art that moves around campus and that you can’t even quite make sense of it. You don’t have to hold them up and say, “Well, how do I really justify giving that piece of performance art an A?” You take it on its own merit, and you recognize what it is, and you marvel at it. And you allow yourself to be surprised by it. The more flexible I am, the more fun teaching ends up being, people often when I say things like that think, “Oh, your classes, just chaos.” And actually, no, I’m a pretty type A person. I’m pretty OCD, I actually structure a really neat and tidy syllabus, the structure of my course, is very organized, partly because I sort of subscribe to improvisation within a frame, which I take from jazz music, but I don’t know much about jazz. So feel free to tell me if I’ve interpreted that completely wrongly. But this idea that we need a frame and a structure in order to improvise within it. And so you set up the sort of guardrails for students, to some extent their boundaries, but it’s more like their guardrails, you set them up so that students feel like they can experiment within the space of the classroom. And then, to some extent, it allows you and gives you the freedom to play without worrying if you’re just going to go completely off the deep end,

John: You mentioned being surprised by some of the things your students have come up with as ways of demonstrating their learning. Could you give us just a few examples of some of the more interesting projects your students have selected?

Jesse: I kind of alluded to it in our last conversation. But this was at University of Mary Washington, and the assignment was to reinvent, rebuild the internet. And the assignment had a very short prompt that gave space for students to interpret the instructions in so many different ways. And the answer to this assignment for a group of students was to create a pile of trash. And that pile of trash had multicolored bits of crumpled paper in it. And it was a piece of installation art that migrated around campus. And they took pictures of it in different locations around campus. And then at one point it showed up in our classroom, and they wrote an artist statement that talked about the detritus of the web, the deep and dark web and all the bits you can see and the bits you can’t see. And that was marvelous. The sort of meat of the project was how captivating and how just seeing this thing, and wondering at how this fit as an interpretation of the assignment. I often come into class, and when I’ve just picked something like a reading or designed an assignment, and I’ve kind of done it instinctually maybe it’s because I’m doing that reading for the first time, I’ll often go into class, and I’ll say, “Why did I choose this reading?” And I mean that honestly, it’s not a rhetorical question. It’s like, this is the first time I’ve taught this and I’m trying to figure out whether it fits and how it fits. And so ultimately, that’s what this group of students’ project did for me, is it forced me to ask myself, “Well, gosh, what is this course even about?” And to me, that project managed to get at the biggest question of the course, which is, what are we even doing here? Why are we talking about the internet, and for me, that was marvelous. On the other hand, another teacher might look at this pile of trash and say, “Hey, that’s just a pile of trash.” And so there’s something idiosyncratic about how we engage with student work. I’ve also read really, really good academic papers. And so even some of those have surprised me, in part because sometimes it’s that punctum in an academic paper where the academic paper is just going along, going through the motions of a traditional academic paper, and then it just veers. And then you have this moment like Roland Barthe’s punctum where all you can see, you almost have it burned into your retina, this sort of moment of friction within the work. And truthfully, those are the most interesting parts of education in general, is the parts where we do something that we weren’t expecting, or where students turn something in that we never would have imagined for a particular assignment.

Rebecca: One of the things that sometimes comes up with flexibilities not just the trepidation of a faculty member, but also of students. When there’s a lot of options available, students sometimes can freeze and not know what to do. You mentioned the guardrails. So how do those function? Or how do you make sure that those students that are overwhelmed by choice feel included?

Jesse: One thing is to have very clear parameters, and I tend to have really short provocations for students… let’s call them provocations instead of assignments, because even the idea of assignment suggests a transactional relationship between a teacher and students, I still haven’t found quite the right word, invitation doesn’t feel strong enough, but maybe provocation is what it is. So I try and be very, very clear to have very explicit instructions. And also to have them very short. I find that so often, we create assignment sheets that end up being longer than the papers themselves. I’ve seen two-page responses that have an assignment sheet that’s three or four pages describing what students should do and their two page response paper. And I think partly we do that because we’re anxious about the questions that we’ll get, and we’re anxious about students falling through the cracks. When what happens is the more words that we put in our assignments, or provocations, whatever you want to call them…. I think I’ll, for the purposes here, I’ll keep calling them assignments. I think that’s fine. We fill our assignments up with language that’s all there, in some ways defensively, but every single word we put in there is a pothole that a student might fall into. It’s a rabbit hole a student might fall down. And I find that the shorter my assignment descriptions are, the less questions I get, the longer they are, the more questions they get. And people just think, well, if I just answer all the questions in advance that I won’t get any questions. And that isn’t how it ends up working out, because students are really worried about what our expectations are. And I think we have to break that down. And the reason that a student feels overwhelmed by choice is because they’re worried about meeting our expectations. And so we have to make sure that, in our language, we make clear, this isn’t about my expectations, it’s about what you expect of yourself. And here’s the thing I don’t necessarily know that works if we’re using traditional grading systems, because ultimately, if you’re putting a grade on a thing, your expectations are what matters. But if you’re giving over some, or even all of that work to students, it starts to break down this idea. They recognize, “Oh, he’s not grading this anyway. So this really is about my expectations.” And if, when I engage with the work rather than approving of it or disapproving of it, instead, I encounter it the way a reader would, by having a reaction to it and telling students what my reaction is. And then I encourage students to do that for each other. Peter Elbow talks about ranking, evaluating and liking… ranking being the thing that we shouldn’t do, we shouldn’t rank students against one another, evaluating being a thing that still has a place because certainly there are times when students do need some amount of evaluation from an external mentor, I think those moments are much fewer than we end up doing. And then he talks about liking, which is just giving ourselves space to appreciate student work, to not have to evaluate it, to just enjoy it, and to respond to it and to be an expert reader for students.

John: Could you elaborate on that notion of being an expert reader for students? What sort of feedback do you provide them as an expert reader?

Jesse: Well, I think one of the things is that so much of our so many of our traditional grading systems call for us to be objective. And we can probably have a whole other podcast around objectivity versus subjectivity and whether they’re even possible. There’s a lot of research that shows the idea of objective grading is just a fallacy to begin with. But I think that it’s about allowing ourselves to have a subjective response, allowing ourselves to bring our full humanity to that moment of engaging with student work, to laugh at it, to wonder at it, to marvel at it, to be silent, to be struck silent, to raise our eyebrows at it, to ask hard questions of it. And so what that might actually look like with a group of students is letting them see me puzzling over it, letting them see me just work through my thinking about what I’m seeing. And so oftentimes, I have students do sort of expos in class where they bring all of their work and they just lay it out, whether it’s a paper, whether it’s a pile of trash, whether it’s a video, whether it’s a documentary, they lay their work out, and we just hang out together and go around and look at each other’s work. And what I sort of see my role there is just to model what it looks like to appreciate the efforts that they’ve made and to encounter their work and talk about my experience of it, as opposed to saying, “Oh, you did this? Well, this needs improvement.” …to sort of hold back that this needs improvement, because there are moments when that’s really important, but then other moments where it isn’t. For example, I taught first-year writing for a long time, and in first-year college writing, it’s not getting to success, it’s about just getting comfortable writing, just getting comfortable in your skin as a writer. And that means not a lot of that kind of evaluative feedback, it means more just here’s what happens to me when I encounter your words.

Rebecca: Some of what we’ve been talking about with this flexibility and ungrading is really starting to get a sense that individual students and members of a learning community really being members and belonging to that community. Can you elaborate on ways in addition to this flexibility idea that might help students from a wide variety of backgrounds feel like they belong, especially those that we saw during the pandemic and we know they existed before that, really struggling or having barriers and helping them really feel like “You really do belong here. You really should be here. We want you here.”

Jesse: I think that we do that from the very beginning and how we structure education at so many of our institutions, the reliance on the idea of seat time. classes that meet two days a week, Tuesday and Thursday for a set amount of hours, classes that meet Monday, Wednesday, Friday, really bizarre ways of thinking about hybrid learning or online learning where there’s too much of a reliance on synchronous engagement. Ultimately, when we make those kinds of decisions with how we structure education at our institutions, we’re telling whole swaths of students: “This isn’t built for you, this isn’t made for you.” And increasingly people talk about adult learners. Well, at the college level, all of our students are adult learners. And increasingly, the vast majority of them are working adult learners. And we’re not doing enough to structure education so that it acknowledges their experience. I had a student who was disabled, he had chronic migraines. And, luckily, at the time I worked at an institution where I was developing a new hybrid degree program. And I had in a sense developed the program not just for him, but for all of the students I was working with, who were like him in various ways, who had no access to education, without serious rethinking about how we build our curriculum. So thinking about when we move online, relying increasingly on asynchronous ways for students to engage asynchronously, because most of the students who turn to online need more flexibility, their time is not their own in many cases. And when we’re designing degree programs, rethinking things like the 15-week semester, rethinking things like seat time, rethinking things like classes that meet Monday, Wednesday, Friday for 50 minutes over the course of a 15-week period. Honestly, I increasingly think that’s absurd. What a weird structure…50 minutes three times a week, how is where a student is at on Monday any different than where they’re at on Wednesday, is 15 minutes really enough time for us to develop the kinds of thinking that we’re trying to get at in our courses. Ultimately, I think, just asking ourselves, are we continuing to teach students in the way that we are just because this is the way we have always done it? Or is this actually what will help students learn and give space for students to learn? Also, if we go back to those adjuncts, when I was a road warrior adjunct trying to teach a Monday, Wednesday, Friday class that met for 50 minutes, that was 45 minutes from my house, trying to fit that into my schedule with my other eight classes, was nearly impossible. What I needed more than anything was not just one approach, I needed to be able to teach one course asynchronously, one course on a tuesday, thursday schedule. So I needed a variety of different things in my schedule. And that’s what a lot of students are needing. The students at my institution, where I’m currently teaching still at University of Mary Washington, so many of them are quote unquote, traditional students who want face-to-face interaction. And so the institution says we are on ground residential institution, we will be back full time, everyone will be back at their desks in the fall. But that’s not what the students actually want. The students want most of their educational experience to be face to face, but they’re struggling to fill a schedule, because they’re also working. And so they need to be able to take some courses online, some courses hybrid, some courses face to face. And they really want to be able to build a much more thoughtful approach to education. And also, when we think about specific classes, some disciplines, some courses, lend themselves to one format, some lend themselves to another. So I think that that’s the way we invite students in is, from the start, actually building with the students. And not just for the students building for those students would be great, but also finding ways to build with them, and to design curriculum alongside of them. So it really meets their needs and challenges them appropriately.

John: One of the things that’s going to be a bit different this fall is that we’re going to have some students who are sophomores, even, who’ve never been on campus. And most students have not been interacting in person in classrooms for the last year and a half or so. What can we do to help create a sense of community when we bring these people together for the first time after this long break from face-to-face interaction?

Jesse: The first thing I’m thinking about is something that I started saying, from the very, very start of the quote unquote pivot to online, right around the beginning of the lockdown last year, I started to say, we need to make sure that it isn’t continuity of instruction that we’re trying to maintain, but continuity of the communities at the heart of our institutions. I don’t know if many institutions figured out how to support those communities online. I think they figured out how to keep the lights on and to keep people taking classes. But, I don’t necessarily know that the communities were maintained. What I worry about as we return to campus is that we will try and pick up right where we left with that continuity of instruction. Rather than realizing that where we need to most place our efforts is not just starting up the wheel of delivering content to students, what we need to do is figure out how to revitalize those communities. And that needs to be a huge part of our efforts. So if every teacher is imagining that they’re going to go back to teaching the same amount of content that they taught before the pandemic… one, they were probably trying to teach too much. They were probably teaching too much at the expense of developing community even two years ago, but recognizing that we need to put a lot more breathing room into our courses. And also a lot more conversation between courses, because communities don’t just exist in a vacuum, you don’t just have a community in your first-period class, and then a community in your second-period class community is living, breathing, and it’s sort of echoes between those spaces. So thinking about what happens between period one and period two. How are those two courses connected? What are students doing on campus? Where is the life of the institution? And how can we invest as much as possible into supporting that, and I don’t think it’s with algorithmic retention software. That is the worst possible thing that I see institutions turning to to try and support community. Algorithms are not going to help us build and maintain community, human beings are the ones who are good at that. So any dollar you’re spending on an algorithmic retention software, please give that to adjunct and contingent instructors.

John: In terms of reducing the amount of content in classes, I think a lot of faculty realized that when they switch to remote or online instruction. Is that something you think people will automatically recognize or do you think people are going to try to go back to how things were before and forget the lessons that they’ve learned about this during the pandemic?

Jesse: I think a lot of individual faculty, individual teachers, individual students will take so many of these lessons back to their work this fall and beyond. I think institutions are much harder to shift. And so the problem is, I don’t know that institutional culture will change in the way that it needs to in order to support the efforts of those students and faculty. And so this is really a charge to institutions and administrators to put that breathing room also in the institutional culture and important ways.

Rebecca: And maybe even really, to push it within a department because that might be a place where faculty can start to expand it out. And think about it. When you were talking, I was imagining a time that seems so long ago now. It may have been 10 years ago, and seems like a really long time now.

Jesse: Yeah, it feels like it’s either a week ago, or like 10 years ago, to me,

Rebecca: I had colleagues that we would, if we had classes at the same time, we would actually schedule activities together. We would cross pollinate to have some of that community. We’d have design challenges and investigate and do different things with each other. We’ve lost some of that play, just over time with assessment requirements and this and that. It has fizzled. So I’m hoping that this fall will bring back the play, bring back the fun for that community that to marinate a little bit.

Jesse: And if I can think of some really practical things institutions can do in order to seed that community that you’re describing. If your institution is not paying adjuncts and contingent staff for faculty development, it needs to. Even Walmart and Subway and Starbucks pays their employees for required job training. But then the other benefit is that those are the spaces where community germinates. Another example is there are so many barriers to collaborative teaching at our institutions, “Oh, well, who’s going to get the credit for it? Whose load is it going to count towards?” If that’s your answer to collaborative teaching, you need to stop right there and ask yourself, “What kind of environment are we trying to create?” And if we want a collaborative environment, if we want a community amongst our faculty, then right then and there, decide and commit yourself to figuring out the obstacles to collaborative teaching, which I’ve watched get worse and worse and worse over the last 21 years that I’ve been teaching. And those are just two small things. And the truth is, they’re relatively easy. There are bureaucratic systems that feel like “You can’t possibly… how are we going to deal with that within our institutional database?” Like get over it, figure it out. [LAUGHTER] The truth is that those are things that we all know we want. I’ve never talked to someone who says “no, no, we don’t want people collaborative teaching” then why don’t institutions charge themselves to figure that out?

Rebecca: So many good questions raised in this conversation, Jesse. As always, I wouldn’t expect anything different with a conversation with you. We always wrap up by asking, “What’s next?”

Jesse: Oh, wow, that’s a really, really large question. What’s next? Okay, well, I’m gonna say that, as some folks listening to this may not know, my husband and I and my four-year old daughter just opened a game and toy store which has a classroom and a makerspace in it. And I am really thinking about how helping my husband with this endeavor is going to push me to think about my teaching in new ways. So, it’s a small retail space, 1600 square feet on the main street of Littleton with a retail section and a classroom and a maker space. We’re going to offer classes for kids and adults, so that it isn’t just about selling people toys and games, but teaching them how to design and make and manufacture their own toys and games. And it feels like a respite for me in some ways… one, to have my own project that I’m focusing on, but also to have a space where nobody’s telling me I have to grade. I just get to decide how I approach the work inside this space. So I’m excited to see how helping my husband with this project informs the rest of my practice and thinking about education.

Rebecca: That sounds so fun. Can I come? [LAUGHTER]

Jesse: Yeah. yeah, yeah, ou can. Do you want to be a teacher? We haven’t hired our first teacher. [LAUGHTER]

Rebecca: That sounds really fun. Actually. I’ve taught makerspace things before with kids. That sounds totally fun.

Jesse: And I guess that what’s next is to find joy in this work, because the last 18 months have been so hard. And I think that joy… bell hooks also writes a lot about joy. Joy is also a practice, joy is also struggle… but figuring out how to find the kernel of the work of teaching that has kept me doing this work for 21 years. That’s really something I feel charged to do.

Rebecca: Perhaps a charge we should all have moving into the fall.

Jesse: Yeah, I’m determined to become an irascible optimist again. We’ll see. Check back with me in a year maybe I would have gotten there. [LAUGHTER]

John: And perhaps shifting some of our focus away from grading can help restore some of that joy.

Jesse: Absolutely,

Rebecca: Indeed, indeed. Thanks so much, Jesse.

[MUSIC]

John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

[MUSIC]

159. Nurturing a Growth Mindset

Emotions and past experiences can lead us to develop fixed mindsets in particular aspects of our lives and learning. In this episode, Kelly Theisen joins us to discuss ways to help foster growth mindsets within a course from the beginning to the end of the semester. Kelly is an Assistant Professor of Biochemistry at the State University of New York at Plattsburgh.

Show Notes

  • Brown, P. C., Roediger III, H. L., & McDaniel, M. A. (2014). Make it stick. Harvard University Press.
  • Bjork, R.A. (1994). “Institutional Impediments to Effective Training”. Learning, remembering, believing: Enhancing human performance.
  • Bjork, R.A. (1994). Memory and metamemory considerations in the training of human beings. In J. Metcalfe & A. Shimamura (Eds.), Metacognition: Knowing about knowing (pp. 185-205). Cambridge, MA: MIT Press.
  • Yue, C. L., Bjork, E. L., & Bjork, R. A. (2013). Reducing verbal redundancy in multimedia learning: An undesired desirable difficulty?. Journal of Educational Psychology, 105(2), 266.

Transcript

John: Emotions and past experiences can lead us to develop fixed mindsets in particular aspects of our lives and learning. In this episode, we discuss ways to help foster growth mindsets within a course from the beginning to the end of the semester.

[MUSIC]

John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer.

Rebecca: Together, we run the Center for Excellence in Learning and Teaching at the State University of New York at Oswego.

[MUSIC]

Rebecca: Our guest today is Dr. Kelly Theisen. Kelly is an Assistant Professor of Biochemistry at the State University of New York at Plattsburgh. Welcome, Kelly

Kelly: Thanks for having me.

John: Our teas today are:

Kelly: I have Earl Grey today.

Rebecca: And John, get this. I have a different kind, Gingersnap tea.

Kelly: Oh, that sounds good.

John: Where did you get that?

Rebecca: It’s a Tea Forte, you’d be happy to know.

John: Oh, I haven’t seen that one.

I have a summer berry green tea that I picked up in Epcot last year. My supply is dwindling, though.

Rebecca: I know, and you’re very disappointed you’re not going to be there this fall.

John: I know. I had planned to, but I will be online at that conference.

We’ve invited you here, Kelly, to talk about how you’ve been working to help students reframe their academic anxiety by helping them to cultivate a growth mindset. Before we discuss how you’ve been doing that, could you tell us a little bit about the courses that you teach?

Kelly: Yeah, sure. So I teach primarily my general biochemistry course for non major students, and I teach that every semester. And then in the spring, I also teach physical biochemistry, which is a much smaller class for biochemistry majors only.

Rebecca: Can you talk a little bit about why it’s important that students develop a growth mindset?

Kelly: Yeah, so I think it’s especially important for my 371, the general biochem students to have the growth mindset, because they usually come into my class terrified, absolutely terrified of biochemistry, they’ve heard it’s like the worst class ever. And they think it has math, and they’re just so scared. So, I think that it’s important for them to have the growth mindset so that they feel like they can actually succeed in the class, which a lot of them again, they come in not thinking that they can. So, developing a growth mindset, reminding them that it’s hard, like the class is not gonna be easy, but that they can do it, they can get better with trying, is really key for helping them to keep going if they start to struggle. What I don’t want is for them to get to the first set of content that’s difficult, and then just give up. I want them to keep working at it, because I know that practice is going to make it better for them. For me, that’s why it’s so important, it’s because I want all of my students to be able to succeed, not just the ones who are already super motivated, and everything. I want everybody to get through the class and do well.

John: Why do you think so many people come into our classes with this fixed mindset?

Kelly: So, it can have lots of different origins. And I think some are internal and some are external. So, for example, a student could have somebody in a previous class, any previous STEM class who has told them, you’re not good at STEM, or you’re bad at math, or things like that. And so all it takes is maybe one teacher in school, a professor, when they get to college, who tells them that,for them to decide that this is just not for me, and I just have to take these classes for my major, but I’m just going to get through them because I’m not going to be good at it. And so that’s one way they can develop a fixed mindset about it. Also, it’s possible to have a fixed mindset in one area of your life and not in others. So student athletes is where I think of the most for this, where they have a growth mindset in terms of their athletics. They know that going to practice, working on whatever technique it is, is going to help them improve and do better during the game. But, they don’t always think to apply that to their academics as well. And so they might say, “I did badly on this test. That’s it, I’m done. There’s no point in me trying any more in this class.” Things like that can lead to the fixed mindset in classes, even if they don’t have one in other areas. So, it can be like I said, internal from them, or external with other people telling them, “You’re bad at this,” or whatever. And that happened to me actually a lot growing up, and in my career. Lots of people told me it shouldn’t or couldn’t be in chemistry, lots of very stupid reasons for that. But still, it happened enough that if I hadn’t had a growth mindset myself, and knowing that just because this person tells me I’m bad at something doesn’t mean I really am. Or just because I had to ask for help doesn’t mean I will never get this or that I’m bad at it, then I don’t think I would be here having this conversation with you, frankly.

Rebecca: Sometimes I find that the students that you might least expect to have a fixed mindset do, they might be the students that you think of as good students who have done well or have succeed[ed] previously in other classes they’ve had with you or in the discipline, but they come across a hurdle, maybe for the first time, and they just don’t know what to do, because things have come easy for them, or they haven’t had to work so hard.

Kelly: Right? Or they got by on just memorizing in high school, and then they get to college, and it doesn’t work anymore. And so then they can say, “This is just not working. I’m just going to give up. And I don’t know what else to do besides memorize, and if that’s not cutting it, then what am I doing here?” So, yeah, definitely. And biochemistry is a difficult class, and so not everybody is going to get 100% on every exam. [LAUGHTER] And so that can be challenging for some students, where they really want that hundred percent.

Rebecca: Yeah, and especially in the sciences, or any place where you need to explore or experiment, taking a risk can be really challenging if you have a fixed mindset.

Kelly: Yeah, exactly. And I want the students to think critically about what they’re learning. I don’t want them to just memorize the information and then spit it back out on the test. That’s not what science is really about. It’s about exploring and trying to figure out why things work the way that they do. And so, that risk taking, I usually make them do that every day in class. We do active learning, and they have to say, “Here, try to answer this problem before I’ve explained it to you. And so you’re gonna get it wrong, it’s fine.” And so that process, again, it’s sort of encouraging the growth mindset, but it’s difficult for them at first. They want to know the right answer ahead of time a lot of the time. So, you have to remind them and reassure them: “It’s okay, I’m not gonna grade you badly if you get it wrong. You’re just supposed to try and do the best you can.”

John: While anyone can have a fixed mindset coming into your class, some of students who expect to do well, some others based on their prior experience who might not expect to do very well. But, are there some patterns, perhaps, where first-gen students or students from underrepresented groups might be more subject to this, particularly in the STEM fields,

Kelly: I think that they’re just more likely to have been told that they’re not good at this or that they shouldn’t be in X, Y, or Z discipline. And as I said, that happened to me a lot. I was a first-gen student and female man going into chemistry, which is still pretty heavily male dominated. And then I went into computational chemistry, which is even more heavily male dominated. And so, yeah, I think that just because of that background, they might be more likely to have heard things like that before. And so actually, one of the things I do on the first day of class is, I say, “How many of you were told this or something similar to this?” I don’t usually get a lot of hands. I don’t think a lot of people want to disclose that necessarily in front of the rest of the class, which is fine. But the point of asking is, so that I can tell them, this happened to me all the time. And I made it through and I’m now a professor, and I’m doing these things that they told me I wasn’t any good at, but I actually am. So, that means that you can too, basically.

Rebecca: It’s funny how those early comments from teachers can have a really big impact for a long time.

Kelly: Yeah.

Rebecca: I had some similar experiences. I remember very distinctly in eighth grade, like math teacher telling me I couldn’t do math. I remember a seventh grade art teacher telling me I couldn’t do art. And now I do art that has math in it.

Kelly: Right. Exactly. My teacher in high school told me I wasn’t good at computers, because I couldn’t type both quickly and accurately. Turns out, I’m just dyslexic, and so I just hadn’t practiced typing enough at that point. And I’m now a computational chemist, and I work with Linux and programming, and so it’s fine. It just took me a little longer to get up to that level that they were expecting, then it did some other people. But again, it’s just about focusing on “You can do it, you just have to keep practicing.” And knowing that where you start is only where you start, and that you’re the one who gets to decide where you end up.

Rebecca: You suggested that a growth mindset is a scientific mindset. Can you elaborate on that?

Kelly: Yeah, I think anybody who has done research knows that you have to have a growth mindset to go into research… to enjoy doing research, at least… because you’re going to fail all the time. You’re going to start an experiment, and it’s not going to go right, or it’s not going to happen at all, [LAUGHTER] and you have to figure out why, you have to understand, “Okay, something went wrong. Did I do something wrong? Is it the experiment is actually showing us negative data? What is happening? And that really does take a growth mindset. You have to be willing to fail to go into research. You have to understand that it’s not you necessarily failing, the process of science requires a lot of failure. So, that’s one of the other things I try to tell the students is like, you’re actually living like a scientist, right now. [LAUGHTER] And this is what we do all the time, we set something up, and who knows? We just have to see what happens and then go from there. And one of the things that I really like the most about growth mindset is it sort of freeing, it gives you the ability to just try and know that your first effort is not going to be your best. And I really love that because it frees you from perfectionism, or wanting things to be exactly a certain way, the very first time you do it. You just know, whatever I do, it’s only where I started, and it’s not going to be perfect. And that’s okay, I’m always going to get better from that point. And so I feel like that, at least, has helped me to approach research and teaching and knowing that I might not be great at everything to begin with. And it helped me to try things that I might not have been comfortable with necessarily. But again, it was “Okay, I know, I’m not gonna be great at this right now, but I’m still gonna do it. And I’m going to try my best and that I know, I’m going to get better from there.”

John: What are some of the approaches you use to help nurture a growth mindset in your students?

Kelly: So, there’s actually quite a few that I like, and I use them in all my classes, but again, especially in the general biochemistry for non majors class. So one of them is the frequent low-stakes assignments, it helps the students to build confidence in the material and it gives them sort of a grade cushion, for the exams. And the low-stakes assignments, it helps with inclusion and equity as well. So, one of the other things I do when we have face-to-face exams… I’m not doing it this semester, because this semester everything’s online. But, when I head face-to-face exams, I was doing exam corrections. So, basically, the students could earn back up to half the points that they missed on the exam. And basically, I think that this helps students continue to engage with the material, instead of you learn it for the exam, and then you forget it immediately afterwards. They would have to go back and look up what they had missed, and try to understand why they got it wrong, which helps them to keep engaging with that content. But it also helps them to stick with learning things that are difficult, right? Even the exam is kind of not the end, I guess. I always thank students for asking questions, or for volunteering answers in class, even if they get it wrong, because that kind of thing helps everybody learn. So, I always tell them that I appreciate that, that that’s good. I guess just reassuring students that even if they failed at something, that that’s a step in the right direction to helping them succeed eventually. This semester for the exams, I have them look up a research paper ahead of time. And a lot of students were apologizing because they hadn’t gotten it right the first time or even the second time. And so I had to remind them just because you tried it, that’s the point. Even if you failed, you’re getting better at it just by trying it. And then I think the last thing that I do, and the students really seem to like this, because it comes up on my evaluations quite frequently, is the learning objectives. And I actually think that this promotes growth mindset, because having sort of almost a checklist that they can go through and say here is everything I’m responsible for for the exam. It kind of gives them a way to say “Okay, here’s the things I already know, and here’s the things they still need to work on.” So, it almost forces them to have a growth mindset by going through and checking everything off. So, I really like to do that as well.

John: You mentioned having a list of learning objectives, is that something that you include, say in the course module in your learning management system?

Kelly: It’s on the slides every day. So, when they walk into class, the first couple slides will have the learning objectives. And then I show them again at the end. When we were doing face-to-face classes, there would actually be on their daily worksheet, they’d have a question at the very last thing, which said, “Is there anything you’re still confused about from today? Are there any learning objectives you feel were not met?” And then that gave them a spot to write in, if they had any questions remaining. And that way, I could kind of check in with them as well. It’s harder to do that online I found. And so I kind of missed that this semester. But the students really do seem to love putting questions in the chat and things like that. So. I think we’re still managing to do that okay.

Rebecca: One of the things that, along those same lines, that I like to have conversations with students about, is the more mistakes and things they make they end up learning more. [LAUGHTER] So, it’s like, “Well, if you got that all right the first time, you wouldn’t have had this whole learning adventure that you didn’t plan for.” And I find that framing it like that tends to put a positive spin on something that they might seem as being a very big negative.

Kelly: I don’t know if anybody else is as big of a nerd as I am and watches Disney movies, but in Meet the Robinsons, there’s the part where he’s trying to fix something and he completely fails, and it just like bursts apart. And they tell him that “Well, you learn from failure, you don’t learn as much from success.” And so it’s kind of the same idea.

John: And earlier, you mentioned too that you share some of your own struggles and some of the challenges you were faced with. And I think that probably helps build a growth mindset in your students too, by setting that example and normalizing struggles and failure as part of the growth experience.

Kelly: Yeah, exactly. And I think one of the things that instructors can definitely do is to model a growth mindset for their students, to tell them that things are not always easy for me, even. I’m an expert, but I still come across research problems where I’m like, “I don’t know what’s wrong.” I did that over the summer, I started a new project, and it took us, gosh, it was like months to figure out what was going wrong with our experiment. So, you’re right, normalizing it is great. Saying that just struggling with something is good, in fact. It’s how you learn.

Rebecca: You also mentioned setting up problems that they solve in class that they’re not quite ready for. Can you talk about how that nurtures growth mindset as well?

Kelly: I got this idea from a book called Make it Stick, where it’s called desirable difficulty. And I just love it. We do this all the time in my other classes. Well, that’s like the main principle that I use for my smaller majors class is having them try it before it’s explained to them. And again, it’s trying to get them to let go of that idea that I have to know the right answer before I can try anything, or I have to have had this explained before I can even try, which I think it’s kind of burned into them in the K through 12 system sometimes. Where you’re given the information, memorize it, spit it back on the test, that’s it, you’re done. And that’s what learning is to them. So getting them out of that habit is what I’m trying to do with giving them these assignments that they’re not quite sure about. And I actually tell them that that’s what this is called, especially this semester, I’ve really leaned into just like, here’s my teaching method, it’s called desirable difficulty. And here’s what it’s going to do for you, it’s actually going to help you understand it better when I explain it to you if you’ve tried it on your own first and gotten it wrong. And so we’ll do things like I will ask them, How does the entropy increase when the hydrophobic effect occurs? And they’re like, “Well, I don’t know.” And I was like, “I know you don’t know. Think about it. Here’s the system, here’s what’s going to happen. And what do you think and then don’t look it up?” And actually, they seem to not look it up this year, which was good. I was worried they might because we were on Zoom. But, they actually seemed to refrain from googling it. Because I did see a lot of wrong answers. I think it went pretty well. And then just kind of over the semester, they get better and better and less fearful about putting wrong things down on the worksheets, because they know, first of all, that they’re going to get the grade no matter what, as long as they put something down. But, also because I think that they’re learning to try more and to think critically. And so that’s what I hope for them at least.

Rebecca: Do you have them discuss their solutions in small groups? Or is it an individual activity?

Kelly: Yeah, so in class, I would typically do like a think-pair-share where they would get with another person, and then I could talk to them as the class. This semester, we’re now doing breakout rooms, because I have 50 students, and it’s a little hard to get them in pairs, and then in a bigger group, so I’ve just assigned them groups for the semester at this time. And then they will go and work with their group and discuss. And usually there’s a few minutes delay anyways, in terms of getting the breakout rooms ready to go and everybody into them. So, they have some time to think on their own as well, just because of that.

John: How large are the groups that you’ve been using in the breakout rooms?

Kelly: About five usually for each group. And that’s because, first of all, I wasn’t sure how engaged everybody was going to be in each group. So, I kind of wanted it to be big enough that if a few people went AWOL, that they still had a group. But also it’s nice just that people can work better with other people, and so then they have a couple options in terms of partners, if they wanted to work with just a few people.

Rebecca: Kelly, you’ve talked a lot about ways to foster the growth mindset throughout the semester. But, how do you set the stage maybe on the first day of class,

Kelly: This year, I actually did what’s called first-day fears, a brand new activity I’d thought of, but I had emails and some survey responses over the summer that said a lot of students were terrified of online learning, things like that. And everything was changing, and we were scared. And so it was just this whole mess. And so I basically said, “Here’s your first activity for the day, go into the breakout rooms with your group, write down everything you’re anxious about for the semester, and then I’m going to talk to you and we’re going to try to work through everything.” And so they did that. And I had a lot of “I’m scared of online learning. I don’t know how I’m going to do this.” And we talked about how you can approach some of those anxieties with growth mindset, in terms of try something for the online learning. If it’s not working right away, then change it. Talk to me, see what else we can do that can help you manage your time better, whatever it is. And so that was how I framed it this semester was, “Yes, you’re anxious about things, here’s how you can address some of those with growth mindset.” Unfortunately, all the growth mindset in the world will not make COVID go away, it won’t give us more money if we need it, that kind of thing. So it’s not perfect, obviously. But in terms of the things that we can control, that’s what I love growth mindset for. So, helping them to understand that I’m a resource, that their group is a resource, and that we’re going to keep doing check ins throughout the semester. The other thing that I did is part of the activities, I told them what I was anxious about. So, I told them that I’m anxious about online learning, too. I’ve never done it before. I spent the summer learning about it, but it’s still the first time I’m doing it. And so I told them, here’s some of the things that you can do to help me, which is, if your camera’s not on, I can’t tell if you’re confused. So, you have to tell me that you’re confused. Say, “Hey, wait, stop, I need that explained again,” or put your questions in the chat. And here’s the ways you can do that. Yeah, so we basically just talked about things all of us were anxious about and trying to show them that, first of all, they’re not alone. Look, how many of your classmates have the same worries, this is why you’re in a group, so that you have people to talk to and then you can talk to me as well, then just trying to clear the air a little bit before we could get started, I guess, with learning this semester.

John: So you’ve talked a bit about how you try to help your students build a growth mindset. Do you explicitly talk to them about the differences between growth mindset and a fixed mindset.

Kelly: I do, actually. So, there’s a slide from the first day where I put some students’ examples of what a fixed mindset could look like, and what a growth mindset could look like. So, for example, from the student perspective, if you did badly on an exam or in a class, it might lead you to think “I’m stupid, I’m not gonna get this, why am I trying?” Or “Why am I participating in this class, everybody else is better than me,” it might lead you to think things like that, which are more fixed mindset. And then on the other side of the slide, then I had what a growth mindset would look like for that, which is to say, if you’re struggling, you should ask for help, you can learn more with practice. So, you should go and get more resources, ask for it to be explained, again, things like that. That you should still contribute to class because your responses are unique like you are. And so my favorite example, the one that I shared with them, I had a student my first semester at SUNY Plattsburgh, who was a great student, wonderful in class, and they completely bombed the first exam. And I felt so bad, because I knew they were trying, but anyways, so they kind of wasn’t sure how they were gonna bounce back from that, or if they were, and then we a little bit later, maybe a week or two, after the exam, we were having an activity about allostery, and nobody was getting it. Everybody was complaining: “This is so hard.” “I don’t understand what we’re doing.” “What is going on?” And there was just complaining. [LAUGHTER] And so I was walking around the class trying to help. And I got to the student’s desk. And they were like, “Well, I don’t know. But what about this?” …and they had got it, clearly they had understood what I was actually asking. And so I asked them to share with the class. And they did, and it was like a light bulb went on for everybody else. And so I was just reminding the students like this person failed the first exam, but they were the only person in the class who actually got the next thing. So, it doesn’t matter if you failed, you still have these valuable contributions to make, you’re still a part of the classroom, you’re still supposed to be here. So that’s, as I said, one of the ways that I tried to improve inclusion is just to say, “You’re always supposed to be here, this is where you are, we want you and you’re supposed to be in this class.”

Rebecca: I like how you’re framing things related to the anxiety and emotions that can be big blockers, to moving forward and addressing those emotions and normalizing those emotions and verifying that yes, indeed, we might be frustrated or confused or scared, but if we can acknowledge that and know that that’s what we’re working with, we can move forward and continue to grow and learn. And I think that students don’t always recognize that those emotions can get in the way.

Kelly: Yeah. And it’s about also recognizing what is in your control and what’s not. So, there’s some things that are not in your control, right? COVID is not under anybody’s control right now. Not any of us anyways. So, you can’t tell the students well, you should growth mindset yourself so that this doesn’t affect you anymore. No, that’s not how this works. The growth mindset is to say, “Okay, I’m trying in my classes, something’s not going right. Is there something I can change to maybe make it go better?” Or even just to recognize, “I’m doing the best I can. This is the most that I can do right now. And that’s okay.”

Rebecca: Yeah. Especially with the balancing act and the extra stress of COVID-19, and what have you. Recognizing that like, it might take longer.

Kelly: Yeah.

Rebecca: It might not be an A, it might not be a B.

Kelly: Right.

Rebecca: But, like, you got something. [LAUGHTER]

Kelly: Yes, exactly. And if you decide to try it again, later, you’re gonna do better because of it.

John: And having students share their anxieties makes them feel perhaps a bit less isolated, and recognizing that some of these challenges are ones that are shared by everyone, which I would think would help to build a better community or more productive community within the class.

Kelly: Yeah, that’s what I was hoping for. And again, that’s why I assigned them to the groups as well. With 50 students, I knew they weren’t going to meet everybody online. They barely meet everybody if they’re in person. So, I wanted them to have kind of a core smaller community that they knew, “Oh, yeah, we did this on the first day. We were all nervous about the same thing.” Yeah.

Rebecca: I’ve had those consistent smaller groups in my classes this semester, too, and it’s helped a lot… have it that tight community to express anxiety or share frustrations with. [LAUGHTER]

Kelly: Yeah, and I’ve called them their growth mindset groups, which is hokey, but I couldn’t think of another name. But, yeah, we’ve done a couple check ins so far. There was a question on the first exam about a situation that they had to face, like an academic challenge and did you approach it with a growth or fixed mindset… and then “How could you maybe change what you did?” or something like that, and then we did another… right after the first exam, we did a learning reflection, which is… same idea. I told them, you know, check your current grade on Moodle, because a lot of times they don’t always realize that that’s up there, and then come up with a growth mindset plan for going forward. You know, if you’re not happy with your grade, okay, what can we try that might help you do better?

John: Yeah, that sort of metacognitive reflection, I think, can be really helpful and helping students recognize how much they’re learning, and to see that they can change the pattern.

Kelly: Yes, and to look at the overall grade instead of just the exam grade, because a lot of them saw the exam grade and panicked. [LAUGHTER] And they didn’t realize that the exams are only 40% of the total grade. So, [LAUGHTER] you’re probably still okay,

Rebecca: We always wrap up by asking: what’s next?

Kelly: So, what I would like to do next… a couple things. First, the SUNY Plattsburgh orientations have started incorporating a growth mindset aspect to it. And so what I’m hoping is to see more and more students coming in who already know about growth mindset, then have started to develop it in their earlier classes too, which would be fantastic. I already lean in pretty hard to growth mindset in my classes, but maybe lean even further into it in terms of assessing it, and trying to see if my class structure actually helps students develop a growth mindset as they go. I’ve had a few students put that on their evaluations at the end, that the idea of growth mindset helped them to succeed in the class. And it was one of the first times they’d heard of it or things like that, where they’ve said that that plus the active learning helped them to be successful. But, in terms of actually assessing overall, even if they don’t tell me that up front, you know, can I determine if it’s actually helped them to develop a growth mindset is one of the things I’d like to do.

Rebecca: Sounds like good research project.

Kelly: Yes, yes, I do education research on top of computational research because I’m a crazy person, and I want to study everything. [LAUGHTER]

John: Well, thank you. It’s been great talking to you.

Kelly: Thanks for having me.

Rebecca: Yeah. Thank you very much.

[MUSIC]

John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

[MUSIC]

130. Radical Hope

Faculty enter teaching careers with the hope of shaping a better future for our students and our society. In this episode, Dr. Kevin Gannon joins us discuss what faculty can do to build a positive and inclusive learning community that empowers and motivates students. Kevin, also known as the Tattooed Professor, is the Director of the Center for Excellence in Teaching and Learning and Professor of History at Grand View University. He is also the author of Radical Hope: A Teaching Manifesto, which has recently been released by West Virginia University Press.

Show Notes

Transcript

John: Faculty enter teaching careers with the hope of shaping a better future for our students and our society. In this episode, we discuss what faculty can do to build a positive and inclusive learning community that empowers and motivates students.

While this podcast was recorded before the global pandemic resulted in a shift to remote instruction, the message seems especially timely.

[MUSIC]

John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer.

Rebecca: Together, we run the Center for Excellence in Learning and Teaching at the State University of New York at Oswego.

[MUSIC]

John: Our guest today is Dr. Kevin Gannon, also known as the Tattooed Professor. Kevin is the Director of the Center for Excellence in Teaching and Learning and Professor of History at Grand View University. He is also the author of Radical Hope: A Teaching Manifesto, which has recently been released by West Virginia University Press. Welcome, Kevin.

Kevin: Thanks. Great to be here with you.

Rebecca: Today our teas are:

Kevin: I am actually drinking water right now, but I am brewing up some Japanese green tea as we speak.

Rebecca: Excellent.

John: And I am drinking a peppermint, spearmint, and tarragon blend.

Rebecca: I have now resorted back to my English afternoon. I’m like about three or four cups in today, so I’m back to my old habits. [LAUGHTER]

Kevin: So you’re ready to go, then, is what you’re saying.

Rebecca: Yeah, I’m ready to go. [LAUGHTER]

John: We recorded one earlier today and she was off on a different tea, so.

Rebecca: Yeah. [LAUGHTER]

John: We’ve invited you here to talk about Radical Hope. Could you talk a little bit about the origin of this project?

Kevin: Sure. So the book actually started as a blog post I wrote back in the summer of 2016, back when we all had so much hope and optimism, right? [LAUGHTER] So it took me a lot longer to write it into a book than I thought it would. The first draft of the manuscript was actually really angry. [LAUGHTER] And as Jim Lang, my editor, pointed out, we’re not titling the book Radical Anger. We’re titling it Radical Hope. [LAUGHTER] So people would ask me, “So what’s it like to be writing a book on hope?” And I’d say, “Well, it’s interesting,” and “How’s the book coming?” …and… “Well, it’s interesting,” but that’s where it got its origin, and the blog post was written, I started the blog I think in 2014, even, I was trying to jump start my own writing practice. So, I figured having a platform to kind of put stuff out there in a less formal sort of way and try to develop ideas and if one or two people read them great, but it was mostly for me. And this post came after a particularly interesting semester, and interesting euphemistically speaking, where I was really trying to kind of make sense of some struggles that I had personally in the classroom with my students, but also just kind of the higher ed landscape in general, and I really felt like writing some, kind of clarifying my values and my approach, would be a really useful reflective exercise, and so that’s what the post came out of. And it seemed to resonate with a lot of folks, and Jim invited me to turn it into a book and longer than expected later, here we are.

John: Even though we’re in fairly challenging times right now, teaching, as you note, is an act of radical hope. Could you elaborate on that concept just a little bit?

Kevin: Absolutely, so I’m using the word radical in its sort of literal sense, like root level, fundamental, pervasive. It’s an ethic, I think, that informs or can inform, and I would argue, should inform every sort of nook and cranny of our practice. So if you really think about it, what we’re doing on the everyday basis, the seemingly routine choices we make, “Here are the textbooks I will select, here’s how I’m going to run this particular class on this particular day.” Putting the work and the effort into doing those things is an assertion of hope, because otherwise we wouldn’t be doing those things, or we’d be doing them very poorly, or we’d be doing them and bitching and moaning about it the whole time too… which you see… but I would suggest the acknowledging that we are taking a stance with our teaching practices, whether we realize it or not. And I think it’s a lot more useful to realize that, to acknowledge it, to own it, and to be proud of the stance that we’re taking.

John: We’ve all seen those faculty who are often posting on Twitter, who are often posting comments on Facebook dealing with students, but they’re still in the classroom, and they’re still trying to make a difference, even if they don’t always display that hope. I think most of us have that hope. But one of the things you talk about in your book in the chapter on “Classrooms of Death” is the inspiration you found from the work of a 19th century Danish philosopher. Could you tell us a little bit about his critique of the educational system in Europe during that time?

Kevin: Sure. It’s Nikolaj Frederik Severin Grundtvig who I had no idea about, even as a historian of the 19th century, until I started working here at Grand View, which was founded by Danish Lutherans and we are the sole remaining Danish Lutheran college in the country, so there’s your niche higher ed market for the day. [LAUGHTER] It’s interesting that ethics suffuses a lot of the identity, I think, here in terms of access, in terms of looking at things democratically and what Grundtvig basically argued is he looked at the classical model of elite centered higher education in 19th century Europe that was built along the lines that we see in places like Harvard in the United States, so it was sort of a finishing school for the gentlemen of society, where you would learn things like Latin, and rhetoric and ranks would be assigned and all those sorts of things. And so that’s what Grundtvig called, in his sort of characteristically blunt way, Schools of Death. So I adopted the title from that for the chapter, even though it’s perhaps the most heavy metal chapter title ever, which I’m proud of. [LAUGHTER] It was like “You wrote a book on hope, but chapter one is called Classrooms of Death,” and I was like, “Well read the chapter, you’ll understand.” And so what Grundtvig does is he posits what he calls a life affirming vision of education, which is what we now know as the Danish folk school model, and it’s a mind-body-spirit model, it’s holistic, but what it really does is Grundtvig sees education as something that should enliven and awaken, as opposed to just sort of stultify and further ossify structures, in particular sort of this elite structure that was already in place. So that really appeals to me, and I think that if we’re looking for an ethic to think about our own institutions and the purpose of higher ed, we could do a lot worse than that.

Rebecca: I think it’s interesting when you’re talking about the idea of awakening students or awakening the community of learning, that a lot of faculty talk about trying to be neutral in the way they deliver content.

Kevin: So I’m trained as a historian, right? And so we, in our field, talk about this a lot. We have to be objective. Well, what is objectivity? That’s not a neutral term. In fact, Thomas Haskell, a social and cultural historian who wrote a great book called Objectivity is Not Neutrality that gets at this concept too, but this idea that there’s some sort of objective set of things out there, and if I present them objectively enough that all of my students will learn them thoroughly. Again, every choice we make, whether we realize we’re making it or not, is still a choice. And in that sense, education is eminently political, and if we try to ignore that and disregard it, we actually, I think, do more damage to it because then we make unthinking decisions. We don’t think about, necessarily, the consequences of the long-term effects of the decisions that we make. I think it’s much better to sort of acknowledge that, yes, we are on eminently political terrain, it is shaped by politics and identity and difference, and our students are not coming to us from a vacuum. They are coming to us from structures of inequality from a larger society, where all of these things are embedded. So we can’t pretend that our classrooms, whether they’re fully on ground or online, or whatever learning space it is, we can’t pretend that they’re somehow hermetically sealed from the rest of our students’ experiences. I don’t think it serves any of us well, them or us.

Rebecca: Wait, do you think we’re all people then and have emotions? [LAUGHTER]

Kevin: Yeah, I know that sounds like a radical concept, but one of the phrases that I heard of originally from Jelani Cobb was this idea that we are full and complicated human beings, and I just love the way that that’s phrased, full and complicated. It’s messy. We are complicated people. We are the products of an intersection of a kaleidoscope of experiences and identities, and that shapes the way we teach, that shapes the way that students learn, that shapes the spaces that we’re in, and I think we miss a real opportunity if we choose to not think about that as we create learning spaces and practice within them.

John: So when faculty try to be neutral and try to present content to students, what are they missing in terms of dealing with the actual students in the room rather than the ones they imagine to be in the room?

Rebecca: Or perhaps themselves. [LAUGHTER]

Kevin: Right.

John: …which are usually little clones of their own past.

Kevin: One of the things that I tell colleagues a lot is, and I struggled with this earlier in my career, is when I was a young history major undergrad, I loved my history classes. I was in front, I was taking notes, I thought the lectures were witty and erudite, but now I am teaching classes with all of those students who were sitting behind me in those undergraduate classes who felt a little differently. So how am I teaching those students, they are not learning history, and they are not connecting necessarily in the same ways that resonated with my experience. And so in thinking about that, we know that students learn better and that learning is more effective and meaningful when there is that connection, there is that relevance to the student experience. And so we want students to be motivated, and a big part of that is avoiding demotivation, and I know that sounds like an obvious point, but there are things that can happen that will immediately turn off that switch for students. So I’ll give you one example of a way that the sort of aspect of neutrality could actually really damage the learning experience. At my institution, recently, a student came to me, an African-American male student, one of two African-American men in the class, 27 people in the class total, so the rest of the students were white. We are in Iowa, which you may have heard is a white state predominantly, and a discussion about the Confederate flag came up. And actually there’s a house about two blocks from our campus that flies the Confederate flag on a 20-foot tall metal flagpole in the front yard. So it’s something that our students see and notice, and this discussion came up and it turned into, very quickly, some white students say, “Well, it’s just a symbol of history. It’s a symbol of heritage. Basically, you can separate it from the defense of slavery, why don’t people get over that?” And these two Black students in the class were like, “Y’all really need to understand that this means something different to us,” and the instructor, in that case, completely unplugged, disengaged, let the students argue it out for themselves, and I think what that thought process was is, “Well, here is the marketplace of ideas. We’ll throw all the ideas out there and the best one will win.” And what it turned into was here are two Black students at a predominantly white institution being forced to basically argue for their basic humanity in a class of 25 white students and do that work by themselves. And so while the idea may have been that the instructor is not going to be an arbiter or shift things one way or the other, what you really have in that situation was something extraordinarily damaging, so when the student came to see me right after that class, they were in a place that it pains me that any student enrolled in one of our colleges or universities would be at the emotional place where that student was after that class.

Rebecca: I think that’s an interesting example, I had a situation one time when I was teaching, I teach art and design classes, and I had a critique class for graduate students with an international student that was using the Confederate flag as a symbol, but really didn’t understand the history. I pushed against that, “You really need to understand the history of the symbol and what it means and there’s a lot of different interpretations,” and the white students in the class just like “Ah, free speech, free speech.”

Kevin: Right.

Rebecca: So I think it’s worth addressing that part of those kinds of conversations too, when a faculty member is trying to facilitate something and point out different identities and different perspectives, pushing against the dominant messaging that’s happening in the room when people are piling on, and that’s, I think, exactly why faculty try to move to the neutral zone, right, like, I don’t want to be here.

Kevin: Yeah.

Rebecca: It’s certainly not comfortable.

Kevin: Yeah, it’s very much an avoidance mechanism. In conversations like that, I think it’s a natural reaction. If an off- ramp appears, I’m going to take it, but that’s not our job. [LAUGHTER]

Rebecca: Yeah, boy, did I want to disappear. [LAUGHTER]

Kevin: Yeah, and I get it, as a historian, again, of the Civil War Era. I’ve been in the class where the one white student will say, “Well, why don’t Black people just get over slavery, it was 150 years ago for crying out loud,” and then feeling all the oxygen immediately sucked out of the room as we all look at this sort of figurative hand grenade that’s been rolled into the middle of the class. At that point, I was certainly reconsidering my choice of locations for the day. But I think it’s a really important thing for, in particular, our white students to learn that free speech doesn’t mean that basic humanity, dignity, and civil rights are open to debate, right, just as I would not hire a flat earther to teach a geography class. There are certain things that are not part of that discourse, because an idea that there is, for example, biologically distinct categories of race, of which some are inferior and some are superior, that’s not true. And so I’m not bringing a flat earther to teach geography and I’m not going to re-litigate racist pseudoscience in a history classroom, and I think that we have to get over this idea that if I retreat into some sort of clinical objectivity, that that’s going to fix everything, because it doesn’t, and our students see that. We say that we want our classrooms to include all our students, for all of our students to feel like they belong. We want our students to take risks. We want our students to not be afraid to fail, that if we haven’t created a space where every student genuinely feels that we mean what we say with that, then that’s a real problem.

Rebecca: I think it also means that we need to be willing to do all the things that we ask our students to do, too.

Kevin: Yeah, what a radical concept.

Rebecca: I know, there’s so much radicalness happening in this conversation.

Kevin: Very on brand, yes.

Rebecca: I think many faculty try not to take risks because you don’t want a mutiny in your class, it takes a little bit of bravery to do that, but I think if we’re not modeling that, and modeling failure, and modeling the ability to learn from that failure, then I don’t know how we can possibly ask our students to take those same risks.

Kevin: Yeah, especially if they see us actively avoiding taking those risks. I think students have a pretty finely calibrated BS detector, and so if we say that our values are one thing, and then when we have the chance to put those into action, and we decline to take that opportunity, that gets noticed. You’re absolutely right, that I can’t ask my students to do anything that I’m not willing to do myself in the classroom. And so what are some of the ways that we could model that effectively for our students, and of course, that’s going to look different. As a tenured white male professor, that’s going to look different for me to model failure than it would be foran early career faculty of color, for example, but I think that there are ways that we could do that in ways that are appropriate for our own context and for our individual class and student contexts, where we could model that yes, not everything goes perfectly the first time, learning is messy, learning is complicated. We’re going to struggle with some things, we’re going to problematize students’ prior assumptions that we have to create a sort of net underneath that when they feel that precarity for the first time, so it’s a structured discomfort rather than a throw ‘em to the wolves kind of discomfort. That’s really important, I think.

John: One of the things you suggest is that faculty should work to building equity rather than equality into their instruction. Could you talk a little bit about that?

Kevin: Absolutely. Yeah, so equity and equality are related concepts, but they’re not complete synonyms. And I think sometimes we get so focused on the equality part in terms of “I am going to be fair, so here are the expectations that I have of all of my students and here’s my attendance policy for all of my students,” and etc, etc and I don’t think that we’re flexible enough if we stick to that approach. What equity means is that every student has an equal opportunity. An equitable space is one where students can learn and succeed, and I will help them connect to or provide the resources with which they can do so, and of course that’s going to look different for students depending upon their prior academic experience, depending on their experience with the subject, all those sorts of variables that go in, and we don’t treat students equally now anyway, even if we say we do. Some students come to office hours and some don’t. Some students we work a little bit harder with outside of class and some we don’t, depending upon needs. We try to engineer discussions all the time. If there’s that one student who’s always raising their hand, sometimes we look somewhere else first. So we do this sort of engineering already. I think what’s useful is to acknowledge the fact that equity involves us thinking in a lot more nuanced and flexible way than just laying down a consistent policy in the name of fairness and then handcuffing ourselves to that.

John: And students come in with really diverse needs, but you suggest as part of this work towards equity, we have to be careful to avoid a deficit model. Could you talk a little bit about that and why that could be damaging?

Kevin: Yeah, so this is one of the things that I personally struggle with the most, I work with at risk students here at my institution, I teach some college success courses and some credit recovery courses, and even the label “at-risk,” like all of a sudden, what I am now doing is I’m categorizing students in terms of something they’re missing, and so when we work with students and think about things like developmental level courses, for example, what we’ve done is we tell the story really well of what our students can’t do. They can’t read, they can’t write, they can’t… And it’s very easy to sort of tell ourselves the story of “Well, this is how they are and this is the hand I’ve been dealt.” We don’t really talk all the time about what our students can do, even the ones that we would say are academically unprepared or that come from under resourced school districts. What are the strengths that they bring to class? Some of our students have had to navigate really difficult academic terrain, and now they’re in our classrooms. That ability to navigate difficult terrain is a real asset. So how can we make use of that instead of talking about whether all of their writing is grammatically and mechanically correct, but I really struggled because it is very easy to type. We want to help students, some students are going to need more assistance than others, how do I not see those students solely through the lens of what they’re lacking? Social workers would call this a strengths-based approach. I have colleagues in our social work department who really helped me think of this in some interesting and, I think, productive ways. So thinking about in terms like that, because if you think about it pervades a lot of our discours as faculty. Don’t we always say like, “Oh, today’s students can’t do this, like the previous, you know….” And we’ve been doing this for every generation of students, like “They’re always on their smartphones, so they can’t read a book, they don’t have the attention.” So it’s very easy for us to fall into these narratives. We’ve already told ourselves a story about our students before we’ve even actually worked with them.

John: You tell a really interesting story, a really moving story, about a student who stopped showing up for class after starting in class doing really well. Could you share that?

Kevin: Yeah, it’s one of the more obviously memorable things that’s happened. This was actually very early in my teaching career while I was doing my doctorate. I did my PhD at South Carolina, but I was living in Texas at the time, and I was a lecturer, an adjunct faculty member at Lamar University in Beaumont, Texas. So this is just a couple of years into teaching anything more than just one class a semester, and so I’ve tried to find my way and figure all this out and I’m teaching this survey course, it’s got about 45 students in it, and again, yeah, there’s a student who’s a little bit older, her friends were taking it together, the kind of mid 20s working students, but were taking classes to finish up a degree, started out really strongly and then just kind of disappeared and missed the first exam, didn’t come back for another week, and then it was two weeks, and so I’m asking her friend, like, “Where is so and so, she’s really in danger of failing the class, I need to connect with her so we can talk about what she could do to catch up.” And her friend was very vague, said “Well, she’s been going through some stuff, but she’s going to call you, she’s going to email you.” And that didn’t happen again for another little bit, and so I at that point, I just said, “Well, you know, so she’s gonna fail the class,” that narrative that goes through my head, like “I’ve given her all these chances, and she hasn’t taken me up on any of these opportunities, and hey, you know, that’s on her. Sometimes decisions have consequences.” And so I’ve told myself the story, that she’s just sort of blowing off the class and blowing me off and making these poor choices. Well early the next week, she does come to my office before class. And as I talk about in the book, I remember the scene so vividly because she looked awful, not just sick, but just, like, awful. And what she told me was that she’s coming off a heroin addiction, and she goes to the methadone clinic and the only times the clinic is open are the same mornings that we have this class, and sometimes she comes out of the clinic and feels so physically awful that she literally cannot come to campus or class. And so at that point, I’m sitting there and as soon as she started talking, I knew like, “Okay, my assumptions are about to be proven completely incorrect, right?” And then the story, I didn’t know what to say at first, and I was just kind of stunned. What happened was, we did have a conversation about “Okay, what could work for you? How could we work around this if you want to stay in the class,” and she was in a program that had very tight sequencing, so this class this semester was really important. So we came up with some ways that she could make up the work but also continue on so she didn’t fall further behind. We did a little supplemental instruction and she got a “B” in the class. She stayed in school, she ended up graduating, I think, a year and a half or so later. And what that really taught me was, again, this power of narratives, because we’ve all had students who kind of ghost us. It’s really frustrating, and then we start thinking about “These students have made really poor choices, and they can’t do this. Maybe college isn’t for them right now.” But here I have, you know, a student coming off a heroin addiction, which I have not done that personally, but I understand is really, really difficult physically, mentally, emotionally. I have some experience in other areas of substance abuse, but not that and needs the opportunity. And if I had shut down before she had the chance to visit, what would have happened at that point, like if I just said no, and that this was a required core class for her curriculum, what path happens after that, so who am I to say no, you have to stop when you are willing to make the effort. This whole myth of the entitled student, well here was a student that was literally at the lowest point in her life, probably, still trying to do this thing academically, and to me that was amazing. So who am I to not provide that opportunity and resources and that process that semester was an eye opener for me then, but I think really has shaped the way that I approach those sorts of “life happens” kind of moments with students ever since.

John: But you already created an environment where she felt comfortable talking to you. Not all faculty would have done that.

Kevin: Yeah, and I don’t know exactly what I did to do that, but I’m very mindful of trying to do that now for exactly that reason.

Rebecca: I think we all have students who have, not that narrative, but narratives that are powerful like that, that demonstrate they were making really good life choices, actually, at the moment, even though we were judging and thinking that perhaps they weren’t great life choices.

Kevin: Yeah, exactly. The proper choice for that student at that point was not to make History 1321 her first priority, so, yeah.

Rebecca: That was a good choice.

Kevin: Exactly.

Rebecca: I’m really involved in accessibility and universal design for learning and spaces like that and inclusive pedagogy. And we’ve been really, as a team on campus, been thinking about ways to set up our classes so that it actually predicts that those kinds of things will happen, that we are setting our classes up from the start to accommodate those students.

Kevin: Yeah, absolutely.

Rebecca: And make them successful. Can you offer some tips about strategies that we can use, just so our classes are structured from the beginning without having to make exceptions, that it’s actually just open in that way?

Kevin: Yeah, it’s this idea of universal design for learning, that some of the things that we do think of them in terms of accommodations for a student with a documented disability. In this West Virginia series that I’m in, Tom Tobin and Kirsten Behling’s book, Reach Everyone, Teach Everyone, is a fantastic overview of this idea of universal design. I think the best place to get started, and the way that I’ve really been able to think about this, is looking at the accommodations requests that we’ve gotten from a disability service office and the student brings in the form and “I need time and a half on an exam.” The first question to ask is, “Would this be an accommodation that would benefit learning for everybody, not just this particular student?” And so we get beyond this idea of one accommodation for one student at one time, and then we start thinking about, as you say, “How can I create a space that minimizes the need for those accommodations?” Because it’s already baked into the cake. In my experience, an accommodation request for time and a half on an exam got me thinking about “Why am I offering exams? Why do I have them as time limits? What am I really trying to assess here? And how might that shape the format of my exams?” And so now my exams are take-home, and there’s a different set of criteria and a process that we use, and they’re still summative assessments, but now, no one needs to make an accommodation request for time and a half or a different classroom. And so that’s, I think, one sort of practical example that people can use is when you get a request, ask yourself, “Is this something that would work for everybody?” And most likely, the answer will be yes, and then it’s “Okay, how do I operationalize that?”

Rebecca: I was talking to a group of faculty too about big groups of students being absent with the flu or COVID-19, or whatever it might be at anytime, and also just making it so that if a student has to miss a class because we don’t want them in our class if they’re sick, I don’t want to get sick. Everyone else in the room doesn’t want to get sick, how can we make sure that they can get that content or that experience in a different way?

Kevin: Exactly. So one of the other requests for accommodations that I would get a lot was students who wanted to record lectures, or discussions, or whatever happened to be going on in class. And of course, my thought was, “Well, this might be something that benefits everybody.” So when we do that we put it on our LMS, we have the audio file, you can stream it. And in my city, we don’t do public transit really well, it takes you an hour and a half to get anywhere on the bus, and so if you’re riding the bus from across town, maybe you want to listen to what you missed in class. We have a lot of student athletes who travel, well here’s a way to catch up on actually what happened in class rather than just a recap of it. So we’ve got tools at our disposal and some practices that we’re already doing individually. A lot of this is just thinking about how might we scale that out to work best for all of our students.

John: I’ve recorded nearly all of my classes for about five or six years now, and one of the things that surprised me was how students who had English as a second language would play back things multiple times and also slow down the pace so that they were more comfortable, until they get up to speed so that they got used to the technical terms in the class, and that was something I hadn’t really considered when I started doing that.

Kevin: Yeah, that’s a great point. Yeah.

John: You talk in your book a little bit about creating an inclusive environment in the classroom. Could you talk a little bit about what general strategies faculty should focus on to start towards a more inclusive environment?

Kevin: Well, I think it starts with this idea of universal design. How are we making learning the most accessible for all of our students even before we’ve met them, right? So what learning spaces are we creating? And again, back to this larger idea of thinking about the choices that we’re making. So at my institution, when I started here at Grand View in 2004, our student body was something like 92% white. Now we are 65% white, so in terms of race and ethnicity, my campus is diversified in its student body extraordinarily. And so how am I thinking about that when I’m choosing course materials, when I’m framing assignments, so sometimes it’s simply, “Who are the authors of my textbooks? What do they look like? Where do they come from? What’s their story?” Students who are taking my course, if I tell them that “When you take a history course you are a historian, right? We are involved in doing history. You can create knowledge in this field.” If I’m telling students that they can be knowledge creators in my field, do they see examples of people like them who are knowledge creators in the field? Because otherwise, my words don’t rain quite as true. So creating inclusive spaces in many ways a product of design, and then how do we put that design into practice? So being mindful, we know from the research that male students get called on in discussions much more than female students, male students interrupt more. So how am I framing? How am I having a conversation with students about expectations for when we’re working together in discussion in that seminar setting? How do we think about what people need in the classroom in terms of supportive materials, whether it’s recording or whether taking notes in a certain medium or not? How’s that going to work best for everybody? I think inviting students into that process early on, having them be collaborators and co-creating some elements of the learning space in a way that it’s not just the class discussion, but maybe have them do some writing and reflection about what has worked for them in terms of their learning in their academic career, and what are the things that have gotten in the way of their learning, and then looking through those results, and then coming back and debriefing the class the next time, like, “Here’s what you all told me, here are some of the things that I heard a lot, here are some of the things that maybe we should put on our radar screens for this discussion and then go from there.” So paying attention to the space we’re creating, whether it’s an on ground or an online course, the decisions we’re making about what’s going to furnish that space in terms of course materials, and then bringing student voices in and setting that idea of collaboration and all of our responsibility for making sure that that learning space is inclusive throughout the duration of the course.

Rebecca: When you’re talking about collaboration, I know you’re not just talking about students collaborating with each other, but also students collaborating with the faculty and thinking about the group as allies rather than adversaries. Can you talk a little bit about that?

Kevin: Yeah. So that’s my mantra, that so often we see students as adversaries, and they should be seen as our allies. And I think a lot of that is it is difficult to be a practitioner in higher ed right now, and especially if you’re a precariously employed faculty member and you’re teaching at three different campuses, and it’s eight courses and you’re stressed through the roof, who do you see the most? Your students. So for us, a lot of times students become the target of convenience, or the free floating stress and anxiety that we have rests there first, because that’s the easiest landing spot. I think it’s really easy for us to get into that place, and I think we need to be super mindful not to do so because the students are the ones that are in these spaces with us. So thinking about “What are the stories that we’re telling ourselves about students? What are the stories that students have been told about themselves?” So we know math anxiety is a thing. So many of our students have been told “You can’t do math,” that total fixed mindset, and that does a lot of damage, in my colleagues in the math and computer science department here, is true across the country. You know, that’s a big problem in terms of a barrier to learning. I think one of the most powerful ways to address it is to get students to see themselves as active participants in creating their knowledge. So how can we do things where we collaborate with them maybe to create course expectations or how are discussions going to work? How are we going to work if it’s an online class? What are the expectations we’re going to hold each other to in these interactions? Thinking about maybe assignment choice, I’ve got particular learning outcomes, can I let the students fashion a way in which they’ll demonstrate those outcomes? Maybe it doesn’t have to be a traditional research paper, it could be a number of other things. I talk in the book about un-essays, which I think is a really interesting and fun concept and has being used really well in history, for example. Students collaborating means students taking ownership of their learning as well, and that’s what we all say we want, so I think we need to be able to create spaces for our students to do that. Now, it’ll look different in a larger survey-level class than it might an upper=level seminar, but I think there’s the space to do that no matter what the class context, and I think it’s a really important thing to have student voices help shape the environment in which after all, they’re going to be learning in.

Rebecca: As a designer, a topic that comes up often is designing for people without including them.

Kevin: Yeah.

Rebecca: So we want to design with, and not for, and so…

Kevin: Right.

Rebecca: …you’re essentially describing that exact process, where you’re inviting students in to help design the experience..

Kevin: Yeah.

Rebecca: …rather than just designing it for them by making a lot of assumptions about them.

Kevin: Yeah, and sometimes I use the metaphor of a house. But if we take a learning space, of course, I’ve built this house, do I have to furnish it and put in the carpets and paint the walls and do all that before anybody else comes in, or is that a process we can all do together? And maybe we decide we want to knock out a wall and add on something. Are there ways that we could do that? Because again, if this is the structure, in which we’re all going to be occupying throughout the duration of the course, is it a structure that works for everybody, that promotes rather than puts barriers in front of learning?

John: One of the things you talk about in terms of this collaborative approach is how to deal with issues such as distractions in the classroom from laptops and mobile devices. Could you talk a little bit about that?

Kevin: Yeah, the great laptop debates. As I’m sure everybody’s aware, this has been something that sort of lights social media on fire among educators about every six months or so. And my position is, as I titled a post on it, “Let’s Ban the Technology Ban.” Again, back to this idea of you know, are we handcuffing ourselves to overly rigid policies that aren’t going to work for all of our students? I don’t have a “no-laptop, no-cell phone” policy. That said, if a student is on doing their fantasy baseball team, that’s a problem. I invite students to collaborate when we set up class expectations, like “What’s going to help you learn? What do we want to hold each other accountable for in this class?” And it’s funny, because I’ll ask if they don’t bring it up, like “Okay, what about cell phones and laptops?” A lot of them share prior experiences like, “Oh, I didn’t know we were allowed to have those in class.” So it’s like, well, we have this thing called the internet, which could be a really useful resource at times, so why would we cut ourselves off from it, but then I show a quick summary of some of the research that talks about how technology use that’s not on task actually distracts people around that individual student just as much as it does the original student, and that reframes the conversation completely. Because now it’s not this “Well if I want to check out and go on ESPN or whatever, that’s a choice I make and I’ll suffer the consequences.” It’s “No, now you’re stealing time from classmates around you who didn’t get to make that choice,” and so if we’re going to be accountable to one another, what does that do in terms of thinking about about what we’re going to do and not do and what kind of environment are we going to create? The conversation that comes out of that is really interesting. So it’s this idea of laptops and phones, but not doing off-task stuff when we’re supposed to be doing on- n task stuff, and respecting other people’s attention. Because when you have conversations like this, and you ask students, “What are the things that we want to do to create this space?” The first thing that comes to their mind is respect. Well, what does that mean? So a part of this is we’re not going to steal somebody else’s time and attention, the resources that they have to bear for learning. So then when, and it’s not if but when, somebody’s doing their fantasy baseball team, I don’t have to be the cop. I’m not the bad guy. I just remind them of something that we all committed to earlier in the semester. And so it takes a lot of the kind of drama and distraction out of those reminders, and it becomes a nudge rather than cell phone cop and I’m much more comfortable with that because then it doesn’t create this sort of dramatic power imbalance in a classroom where we’re trying to flatten things out.

John: And you also say it could be used by the instructor, I believe, as a signal of when students are losing focus. When you have an activity that may not be so engaging, if you notice many of your students are distracted, something’s not working.

Kevin: Exactly, right? So you hear people complain, like “All of my students are on Facebook during class.” My first response, it sounds snarky, but it was like, “Doesn’t that sound like a you problem? Why are they all on Facebook?” It’s not that we need to be up there, one man or one woman entertainment, but it’s like, if I look out and see all of that, the first question I’m gonna ask is, “Alright, what’s the common denominator in all of this?” And then, “Where are we going to go to fix it?”

Rebecca: And it’s funny, a lot of times, especially if you’re doing group work or something, it’s because the students need a little more structure. They’re not sure what to do nex. Often, they might need just a little more instruction, because maybe they’ve never done a task before, or they’re intimidated by it, or they’re not really sure where to start, or they’re stuck and they don’t know how to move forward.

Kevin: Yeah, I totally agree. I think group work gets such a bad rap because it so often sucks, but I think a lot of that is due to the fact that we sort of assume that students know how to do group work, and I’ve been on enough faculty committees to know that not a lot of us know how to do effective group work, much less our students. So what kind of structure are we providing? I’m a big fan of Mary-Ann Winkelmes and the TILT framework, the Transparency in Learning and Teaching that asks us to be really explicit about not just the goals, but the actual tangible steps that need to be done, and then, what does excellence look like in this task? How are you going to know if you’re doing this right? And that’s really reshaped my approach to group work in terms of providing that next step. Once you do this, here are some of the things to think about, once you answer this question, here are some of the ways that you might think about representing the knowledge or reporting this back out to the class, because otherwise, “Let’s get into groups. Let’s work on this.” Well what does that mean, right? And so after a few minutes, you’ll start to see that drift. So in this case, I think structure and not handcuffing people to anything, but providing steps and options and some sort of direction for students to take their efforts is, I think, really useful.

John: And building in these expectations, one of the places where we all should start with our course is the syllabus, and you have a chapter on “Building a Syllabus Worth Reading.” Could you talk a little bit about some of the key things to put in a syllabus to make it worth reading?

Kevin: I am a syllabus dork, syllabi fascinate me. I love to look at what people are doing, how they’re thinking about and conceiving of their class, their field. I mean, I’ve sought counseling for it, but yeah, I am an unabashed syllabus dork and I think a lot about syllabi. And we certainly all had our share, in our own academic career, of syllabi that we got and just sort of disappeared into the ether. It was something that I would never use for the rest of the semester. So I think we’d lose an opportunity when we approach the syllabus. The common metaphor is that the syllabus is a contract, and there’s this urban legend that there are actually court cases and judicial precedent that has defined it as such, and that’s not true. That’s not true at all. The syllabus has never been interpreted legally as the same way that one would interpret a business contract, for example. I think if we approach syllabi as, in many ways, this might be the first at least formal interaction the student has with us or our course. So what’s that first impression going to be like? Is it going to be like reading the rider to an insurance contract for my car, or is it going to be an invitation? Ken Bain talks a lot about the promising syllabus, which I think is a really useful way to think about it, because with any course we’re promising our students something, “You will be different as a result of this course. When you get to point B, you’re going to look back at point A, and say I am different in these ways.” So my syllabus should be able to answer the question, “Well, how am I going to be different? What’s that going to look like, and how am I going to get there?” And there are a number of ways to do that, where you can actually say things in interesting ways as opposed to legalese, it’s okay to use first person rather than the “instructor will” and the “students will” it’s “I will” and “y’all will” or “you will” if you don’t want to as colloquial as “y’all,” it’s okay to put in some pictures. It’s okay to think about design a little bit. It’s okay to have it to be just visually appealing. One of the things we really struggle with is of course, institutional bloat in terms of policies, right? …like, “Here are six pages of stuff that you got to put into your syllabus.” Well, are there ways you can offload that? Put it in your LMS and then put a link in the syllabus. “Hey, there’s other stuff that you should read too. Here it is, but I’m not putting six pages of “Thou shalt not” in a syllabus that’s supposed to promise you what the great parts about this learning experience would be.” What is our syllabus saying to our students? What are we telling them? The syllabus tells our students, “Here’s what I think about you, and here’s what I think about this class.” And so if we have two pages about what academic dishonesty is, and what plagiarism is, and what horrible fate will await you if you do it, heaven forbid if you do it again, what I’m telling my students, right there is, I am spending so much time on this because I expect you to cheat. Is that what I really want to tell my students? In my case, the answer is no, and so, there are other ways to get at that sort of academic integrity thing talking about collaborative expectations and accountability, and we’ll talk about this together, why these things are important, and then I’m not giving them a litany of things, “Do this and you will have X consequences,” and the syllabus should provide what the students need. “How am I going to know if I’m doing well in this class? What’s important to you in this class? What’s important to the instructor, and when am I going to be expected to do things?” I mean, we ought to have a calendar in there and it ought to be pretty clear. We ask our students to plan ahead for a whole semester, we should too, even if things change, and we should note that like, “Hey, things will probably change, but here’s how I’m going to communicate that if they do.” …so taking the steps and paying attention to those details, so our students know I have put thought and care into this initial go at a learning space for us.

Rebecca: We’ve been talking a lot about what to have in the syllabi, but if students’ expectations have been that it’s just a disposable document, because that’s what their experience has been in the past, how do we convince them that the one that we’ve created, that we’ve taken so much care to set the tone for, is worth the effort to engage with?

Kevin: That’s a great question. The first answer to that is, what is the first impression of this? Is it a visually compelling document to look at? And again, that doesn’t mean we all have to be graphic designers, but is this a photocopy of a photocopy? Am I just copying and pasting it from last semester and I forgot to change a couple of the dates? Students will put as much effort into the syllabus as I put into the syllabus. There are some tips and tricks, you can hide easter eggs in there. “Hey, if you’re reading this section, send me an email with a picture of a dinosaur,” or something like that. Some people do syllabus quizzes. An interesting thing that I have some colleagues who do is the first day of class, they divide students up into a group and each of them tackles a part of the syllabus and comes up with if there’s any further questions from having gone through that section. And so it’s sort of a way to assess as well as having students in the syllabus. And it’s also something that should live throughout the semester, we should be referring to it frequently. There should be links to materials in there, are there other course materials that we might embed in the syllabus? Is it a place where, if students lose a paper copy, that they can go into the LMS and get a copy of it, for example. Having a calendar, a good course calendar in there, keeps them reiterating back into it as well. And I think too, again, the first day of class is a real opportunity. We have a tradition here, the students call it syllabus day, where “I come to class, the instructor hands out the syllabus, we’re out after 10 minutes.” And so I had a student come in once, like, “Are you gonna keep us the whole class?” And I was like, “Well, yeah, that’s kind of the plan,” and the look of disappointment on their faces. [LAUGHTER]

John: I get that all the time.

Rebecca: Yeah, me too.

Kevin: What have we conditioned them to do?

John: I wouldn’t want to cheat you out of this discussion, this is where we’re inviting you to this class, yeah.

Kevin: Right, exactly, and it’s such an opportunity, and so a way to squander that opportunity is to read the syllabus for 20 minutes for the first part of that class. So how are we using the first day of class to pique interest in the course, and maybe looking at the syllabus doesn’t come until the second day, or later in the first day, like “I want to highlight a couple of things, and then next session, we’re going to talk about these couple of things, so be ready for that.” If we treat it as sort of a routine, “Okay, here’s a syllabus,” then they’re going to treat it that way, too.

John: We should note that you have some wonderful examples of syllabi on your blog, and we’ll share a link to those in the show notes.

Kevin: Oh, thank you.

John: We should also note that you’re wearing a T-shirt that says “Decolonize your Syllabus.”

Kevin: That’s right, yes. Today, and that is courtesy of Yvette DeChavez who directs a writing center at a university in Austin, Texas, and I bought it off her website and I can send you the link if you want to include it in show notes. She does a lot of great work, she was the one who introduced me to this concept of decolonize your syllabus and again, thinking about the choices we make, and what those say to students, I find it really important and fascinating work. And it’s a great t-shirt too, so everybody wins.

John: So we always end with a question, what are you doing next? [LAUGHTER] What’s the next blog post that’ll evolve into a book?

Kevin: I need to update the blog, so that’s a good nudge in that direction. Actually, my current book project is I’m working on a textbook for the U.S. Civil War and Reconstruction Era, and the textbook was conceived as “I really don’t like any of the textbooks in the field, so I’m going to write my own, dammit,” and it took me about 10 years to get to that point. So it’s actually going to be a textbook framed through a continental history approach, which in the Civil War is often missing, and it’s going to be framed through settler colonial theory. And one of the things I’m doing with it, that so far the editor is okay with, is putting all the cards on the table up front. A lot of textbooks are based in a theoretical approach. Very few of them will tell you about it, I’m going to tell you about it right here. So, inviting the students in to those choices right away and talking about “Well, what is settler colonial theory? How does it provide a really powerful explanatory lens for what we’re going to be looking at?” and sort of demystifying that process. I’m excited, and I think it’ll be a little bit of a different textbook, it’ll certainly approach the period differently, if it turns out the way that I hope, maybe it’ll start some interesting conversations and help instructors who, like me, were frustrated with some of the extant stuff out there for teaching a course that’s offered across most colleges and universities.

Rebecca: Sounds like an exciting adventure, but the writing process is never done. [LAUGHTER]

Kevin: Right? What’s the old joke? I like writing, but even more I like having written. [LAUGHTER]

John: Yeah, it’s always so much easier in retrospect.

Kevin: Right? I do want to make sure that I really take the time to enjoy this book being out and the conversations that are surrounding it. I’m fortunate to have been invited to several places to talk about things in the book, to explore a lot of these things differently. I love going to other campuses and doing that. So, that’s the immediate next steps, are to continue the conversations that hopefully the book has started and see how they resonate with various people in different institutional contexts. I’m really excited for that.

John: I really enjoyed reading this. I read the PDF version because my print copy is not coming until later today.

Rebecca: Well, thank you so much for joining us. It’s been a really fun conversation.

Kevin: Thanks, I thoroughly enjoyed it. Thanks for having me with you, I appreciate it.

[MUSIC]

John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer. Editing assistance provided by Savannah Norton.

[MUSIC]

129. Pandemic Planning

The sudden switch from face-to-face to remote instruction in response to the global COVID-19 pandemic caught many faculty, students, and colleges by surprise. Until a vaccine is available, regional or nationwide campus shutdowns may occur during the fall semester. In this episode, Dr. Josh Eyler joins us to discuss what faculty and institutions can do to help prepare for future transitions to remote learning. Josh is the Director of Faculty Development and a lecturer in Writing and Rhetoric at the University of Mississippi. Josh is also the author of How Humans Learn: The Science and Stories behind Effective Teaching.

Show Notes

Transcript

John: The sudden switch from face-to-face to remote instruction in response to the global COVID-19 pandemic caught many faculty, students, and colleges by surprise. Until a vaccine is available, regional or nationwide campus shutdowns may occur during the fall semester. In this episode, we discuss what faculty and institutions can do to help prepare for future transitions to remote learning.

[MUSIC]

John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer.

Rebecca: Together, we run the Center for Excellence in Learning and Teaching at the State University of New York at Oswego.

[MUSIC]

Rebecca: Today our guest is Josh Eyler, the Director of Faculty Development and a lecturer in Writing and Rhetoric at the University of Mississippi. Josh is also the author of How Humans Learn: The Science and Stories behind Effective Teaching. Welcome back, Josh.

Josh: Thanks very much for having me. I hope you’re both doing well.

John: It’s good to see you again. Our teas today are:

Josh: I’m just drinking water today. [LAUGHTER] Hydrating.

Rebecca: I have Lady Grey.

John: And I have Irish Breakfast Tea today. Most of my teas are up in the office safely locked away.

Josh: [LAUGHTER]

Rebecca: By contrast I have a really good array, so I’ve been having a bigger selection since then.

John: We’ve invited you here to talk about the situation we’re now in. This is only the second time that Rebecca and I have been recording from different locations because of the social distancing that’s taking place now, the second time during this event at least, and we’d like to talk a little bit about that. In the last few weeks, most colleges throughout the country and much of the rest of the world have suddenly had faculty transition from their usual instruction to remote instruction, with very little planning and prior notice, and many times for the very first time for faculty. How has this been going at the University of Mississippi?

Josh: I think it’s been going as best as can be expected. The faculty have really done heroic work, they’ve taken it very, very seriously and are really placing our students’ well being and welfare and learning at the center of the process. You know, it’s hard to learn… and that’s true for me as anyone… it’s hard to learn new modalities in such a short time. And they’ve all handled it with such grace that it’s been really inspiring, and so we dealt with hiccups and technical difficulties and things along the way. And the scale of it with 800 faculty is pretty enormous, but it’s gone relatively smoothly as far as that goes.

John: I think our experience is about the same and we have, I believe, about 800 faculty and I’ve been really impressed with people who had never used Blackboard, or Zoom, or Collaborate, or other tools, to step up and learn that within a really short time. One thing that was somewhat fortunate is it hit right before our spring break, which gave people some time to, not so much take a break, but to learn some new skills really, really quickly, and I’ve been really impressed with how they’ve stepped up.

Josh: Yeah, me too, and I hear similar stories from across the country. I mean, in many ways, faculty were given zero time with very strict parameters. It reminds me of that scene in Apollo 13, where they have to take bits of things that are around the cabin and make the carbon monoxide filter. It’s very, very similar, I think, in that faculty were given very strict parameters in some ways, technological capacity and frameworks that they hadn’t worked with before and said, “Okay, now we have to meet our students and help them through this crisis,” and they’ve all handled it just so brilliantly, I think.

Rebecca: As someone who’s been sitting a little bit on the sidelines because I’m not teaching this semester, it’s been really interesting to see faculty from across institutions and across departments working together to troubleshoot and help each other out. And the communities that have formed online of faculty across the country and across the world has been really impressive to me. It’s sad that it took a pandemic for that to occur, but I hope that some of these communities will maintain.

Josh: I do too. Yeah, and I’ve noticed that as well. I think that the community building has been an important element of this, I think, where higher ed recognizes that we’re all in this together, and we’re all in a very similar situation, so how can we work together to make this the best experience possible given the circumstances?

John: There’s that nationwide Pandemic Pedagogy Facebook group that I’ve seen lots of people have been joining. In our institution, Donna Steiner created a local Facebook group for people to share issues and stories and so forth, and just this morning, someone asked how they can work without a document camera and someone posted an image they found elsewhere of a document camera created by a smartphone wedged in between two cans of soup, [LAUGHTER] holding it in place above paper that then works through Zoom or some other application. It was impressive to see people coming up with interesting and creative solutions, sort of like as you described in that Apollo situation. So what have been some of the most difficult transitions for faculty and for students as well that you’ve observed?

Josh: Well, you know, the scale of this is one of the biggest obstacles across the university, helping folks, just that kind of scale. Within that there are subsets of obstacles. So for example, my wife is in the art department, art and art history. She teaches drawing and 2D design, so that’s a very difficult transition to make, much the same way that lab courses and sciences are hard to transition. So, there have been very specific kinds of obstacles as well as just the mass transition to unfamiliar platforms that we were talking about a second ago. So some of those have been, I think, really tricky. For students, you know, I think students and faculty together are wrestling with the disruptions, the emotional and psychological turmoil, a lot of the stress that comes along with all of this. I do think that students in particular are struggling with now taking five courses in an environment that they weren’t expecting, that are probably using different technological tools that the students may or may not be familiar with, and navigating all the syllabus revisions and all of the workload revisions as well. And so it’s a lot, and it’s one of the reasons that, I know that in our workshops that we were holding for faculty, we were strongly recommending asynchronous courses and asynchronous modes as the most equitable for students who were suddenly juggling all those things together. Not to say that you couldn’t have synchronous elements, but that those should probably be optional for the students who couldn’t be at the same place at the same time. And so yeah, they’re juggling a lot.

Rebecca: I think one thing that’s been overlooked by a lot of faculty is actually the complexity of students learning so many different tools because faculty aren’t using something consistent across classes. I think that learning curve is actually pretty substantial and can be really overwhelming, especially because a lot of faculty assume that students, just by nature, know how to use these digital technologies, but like all of us, if it’s not something you haven’t used before or aren’t familiar with, especially in this way, using it as a learning tool, for example, then it’s new.

Josh: I think we make those assumptions too often about students and technology, and the best metaphor for this comes from Todd Zakrajsek who said, “We all grow up in a world with cars, and yet we still have to learn how to use them.” So just being in a world that has technology and having been in that world from birth does not mean that they don’t need to learn how to use some of those tools, and so I think that’s important. The other obstacle for faculty working remotely, we all were just talking about with partners and with children in the same house, and I think that there’s a lot of work-life balance conversations right now, a lot of equity discussions, and I think that’s really important on the faculty side, as well, that we think about. A great piece in The Chronicle about not buying into the over productivity hype about this time. We need to take care of ourselves and our families and our students, and so that’s a baseline that, if we hit that, that’s good, that’s productive, and that’s on target. There’s so much that people are juggling right now.

Rebecca: Yeah, I think that people who are in caregiving roles, whether they’re parents or if they’re caring for older parents or family members, are in that predicament of complete life work overhaul… upside down… and it’s really challenging to balance all of those things but then expecting to then do all kinds of extra productivity is crazy. And when you see things like that on social media, I’m thinking, “What? I can’t get an hour and a half of work done, like what are you talking about?” [LAUGHTER]

Josh: Exactly. I don’t want to see what famous works were written during quarantine. I just want to get up in the morning and make it through the day.

Rebecca: I was like, “Oh, I got to read one whole article today, that’s huge.”

Josh: [LAUGHTER] Right, exactly.

John: In my case, I thought the default option would be to move entirely remotely, but fortunately we had a little bit of notice in my class, so I brought the issue up with my classes, and actually they preferred, at least as an initial position, to continue meeting synchronously, and they stated they all had the technology. I said, if anyone has any barriers to let me know, and it will be optional, and there’ll be other mechanisms if you can’t, but one of the things that I know they were concerned with is… at least a couple of the students said… they chose to take face-to-face classes because they have tried distance learning and it didn’t work well for them, and they preferred to maintain that type of consistency. And I said we’ll keep revisiting it, and I’ve been revisiting it at least once a week, and so far that’s what they want to do, but things may change if they start facing more barriers, but I am providing a mechanism for doing that, and I think it’s important to see what your students would like too, and to work with something that works for everybody.

Josh: Well sure, and I think the most important thing that you just described about that plan was your communication with them. And so I know many folks who are teaching small seminar-based classes where they all as a community decided that they could meet synchronously, and that works as long as it continues to work. So, I think that as long as there are ways for people to communicate that and they feel comfortable communicating that with faculty. On the other hand, the 200-person intro bio lectures is a little bit trickier. So yeah, I think just as long as we allow students the flexibility, which you are doing, so I think that’s great, then helping them to retain as much sense of normalcy of the learning environment as possible, because you are right, students didn’t ask for this any more than we did, and many of them want to be together in the classroom talking about Shakespeare or learning about evolution.

John: And it helped that they all had good broadband access, and they all had devices that made it possible for them to maintain that sort of normalcy up to this point, at least.

Josh: That is a relatively… well, it’s not a new addition… but it’s an issue about inclusive teaching that is getting a lot of spotlight for very good reason: that many students can’t access the internet in such a way to participate in synchronous courses and lots of other overlap between equity, class, and technology, I think, that are really important, and we may have let slip away from the conversation before this, but now it’s front and center for us to think about as a community.

Rebecca: In terms of inclusivity, one of the things that I’ve been exploring that I was surprised about is accessibility, which is an area that I focus a lot of my own attention on in general. So I’ve been doing some analysis of some of the accessibility practices that we’re doing, how to make sure that faculty are keeping up on these things, and so I was exploring a little bit what the students’ side of some of these experiences are like. I had just assumed, for example, as an instructor, because I’ve never been in the student seat of this particular thing, that the Blackboard app would have the same accessibility features as the Blackboard website, for example, and they don’t. We might not know that students are relying on their phones, for example, to get more accessible materials, and if they use the website they can get them, but if they use the app, they can’t. And if we don’t tell them that, they don’t know.

Josh: Right. Accessibility is something that I’ve spent a lot of time with as well, and I do know that it often plays second fiddle in some of these conversations, and it’s also having a spotlight cast on it right now.

John: On Twitter, you initiated some conversations about how we plan for this, should this continue into the summer and perhaps fall. You mentioned three scenarios. One is that we reopen, we go about business as usual sometime between now and the fall, and then we see spikes a bit and things come back again. Or a second one where we’re sheltering in place, or a third one, which is we go back to normal, which, you note, is probably the least likely of those scenarios at this point.

Josh: I know a lot of people are desperately hoping that that’s the case and deep down, so am I, but I also know that it’s much less realistic. And I’m certainly not a scientist, but I follow a lot of scientists, I read their work, and I trust in what they’re doing as experts. And so most of the models show that because it’s a seasonal disease, that even if we minimize the cases during this first wave, that it will spike again sometime in the fall or winter, or both, which suggests that, without knowing the intricacies that biologists know about that, it strikes me that higher ed desperately, at this moment, as soon as possible, needs to just start planning for contingencies. What would our enterprise look like in all those different scenarios? And so I think it ranges from planning for fully online courses from moment one, for both the summer and the fall, to planning face-to-face courses with contingency plans, solid, not the sudden emergency shift that we just did, but solid, well developed contingency plans in the event that we need to resort to social distancing for some period of time. And there is some discussion of the possibility of localized intermittent social distancing, so the kinds of things, in other words, that would affect some colleges but not others, and at certain periods of time, and then that would flip flop. And so the idea that you might be teaching in a classroom and then have a month where you’re not, and then you have another month when you’re in, that’s fully possible, given the range of different models that scientists have put out there. So, I think without knowing what’s going to happen, to really build a bright future for higher education we need to have really well developed plans for all the possibilities.

John: I’ve been reading quite a bit about this, and there’s some question about the seasonality of this, because one of the things that’s happening is it’s hitting the northern and southern hemisphere pretty much equally, so it doesn’t seem to vary that much with temperature as many other types of flu, for example, have varied.

Josh: Exactly, yeah.

John: There’s a lot of unknowns about this, but we should plan for contingencies now. What are some of the things that faculty can do to get ready for such eventualities in either the summer or the fall?

Josh: Well, I think, and this is an important role that teaching centers and instructional designers can play too. One thing that should happen as soon as the semester ends, is to really assess what worked and what didn’t for their particular courses. I have a friend from Rice and I saw that she was saying that she found this tool that works so well that even when she goes back to teaching normal face-to-face courses, she’s still going to use it. That’s really important information to know and to be thinking about… so, assessing what worked and what didn’t and building on the successes. I have another friend who is essentially doing mini-podcast sessions for his students and then tying activities to it. So he’s a tried and true medievalist, no technology for him, just recording his voice and then activities tied to it. And so something like that, assessing what really would work and then since there’s now time to plan, tying it to the most effective teaching strategies for these environments. So, let’s assess what you were most comfortable with and what really worked for you, and now let’s add to the mix ways that you can more effectively design assignments and activities and other assessments utilizing those tools that work. It’s got to be a very quick assessment of pros and cons and then proactive planning pedagogically.

Rebecca: It seems to me, then, it would be really useful to be thinking about this now as a faculty member, because you could be asking your students for their feedback on what’s going on, and obviously, you could be doing it now so that you could make some adjustments and things as the semester goes on, but also for future planning moving forward.

Josh: Right. I think that’s a really important component of this, hearing not so much what students felt about the teaching, because I also think faculty need a break on the normal evaluation structures that are in place, but I do feel the faculty should be free to get whatever formative feedback they want about their teaching. But, I do think that feedback at an institutional level from students about all the mechanics of all this, what worked, what didn’t, what failed, what really flew under the radar as being a super successful tool, something like that, that’s really important, and that can definitely help with the planning as well.

Rebecca: So one thing that I was thinking in terms of having student voice involved, not just at the institutional level but in your own classrooms, might be about particular tools or what parts of the things that they did helped them feel more a part of a community or reasons why they might not have felt like they were a part of a community. Not really putting it on you as a teacher about like, “What did I do well or not as a teacher,” but rather, “What kinds of structures might work well in circumstances to help facilitate some of the things that we miss when we’re not face-to-face?”

Josh: I think those are fantastic ideas, and this ties back into the teaching center conversation, because I think that one way that we could help is to help faculty design those surveys. Some LMSs have a function where you can kind of load survey questions into a cloud and faculty can pull them out to build their own tool. So, I think that kind of feedback is going to be critical, and the teaching center can take some of the burden off of individual faculty by helping design some of those instruments, or at least advise on ways to do it because I think an individual faculty member getting that feedback for him or herself is essential in this case, and that’s separate from a kind of formal teaching evaluation or formalized summative feedback as well.

Rebecca: What are some of the things that you’re hoping, as we plan for the future and we have time to actually plan for a circumstance like this moving forward, that you hope teaching centers roll out that maybe they weren’t able to roll out when there was such a time crunch?

Josh: I think you sort of highlighted it a little while ago. I think that there’s an open door for universal design for learning and accessibility in ways that are more holistic. So those conversations tend to be either very specific or isolated in different kinds of workshops, but here, I think you can lead with some of that, and you can also lead with inclusive practices, and I think that that’s kind of an open door for work that teaching centers can do. Not that there hasn’t been interest or that that hasn’t been happening, but given what we see, and over the course of this crisis, we can now lead with those elements because it becomes clear how central they are to the work. I’ve said it a million times, it feels like, over the last two weeks, that at the end of the semester, students aren’t going to remember content as much as they are the community that you built and the care that you showed and the work that everyone did together, and so I think that that has helped to really frame some of these issues in a really important way. So I think that’s certainly true. I also think that, and I’ve experienced this myself, and I know that I hope it will continue, and I strongly believe that it will. A lot of this work for teaching instructional design sometimes gets taken care of in silos in different corners of the university. And I know here, those get broken down completely. I was working with people I hadn’t even met before, and I mean that seriously, I had not met them and they are amazing, and we worked together. We met at 7:45 in the morning during the transition week, and we met at 5:15 every night and we’re in constant communication in between there, and really deployed to prioritize the work that needed to be done that day, and that, I hope, is something that continues, that certainly different instructional designers and different folks within teaching centers have different areas of expertise, and so it can be kind of liaisons with STEM or humanities or whatever, but coming together and seeing it as one project, improving teaching and learning across all corners of higher ed. I hope that that continues.

John: One of the things we’ve been doing is we’ve been having open office hours for faculty where we have people from many support areas all coming together. Rebecca and I have been there as well as some other people working with us. Some people from our campus computer technology services have been there and some of our instructional designers have been there, and when people have elaborate questions, we send them off into a breakout room where they work with someone over a longer period, and the others’ shorter questions are answered by whoever is best suited to answer that particular question, and that’s been working really well, and it’s been really nice to see that cooperation.

Josh: Yeah, I completely agree. I think people are recognizing that teaching centers have a lot to offer in terms of thinking about policy as well. The pass-fail debate is a great example of this. On the surface, pass-fail is a policy issue that connects to the catalog and the handbook and lots of other things, but beneath that there have to be people on campus who have an awareness of the research on emotions in learning, on how grades have an impact on learning, even in the best of circumstances, and related issues to that. And so I think teaching centers have gotten called on both to contribute to those conversations and even shape them at some universities as well, and I hope that that is a recognition for the work that teaching centers do that continues.

Rebecca: Yeah, one of the other things that came up in the Twitter conversation that you started, Josh, was about the need for trauma-informed pedagogy moving forward related to this particular instance. Can you talk a little bit about that?

Josh: Sure. I’ll admit it right up front, I’m in no way an expert on that. I learned a lot from Karen Costa, who actually brought that up in that thread, and so she’s taught me a lot. I think trauma-informed pedagogy is, if you imagine a Venn diagram, it’s in the overlap between inclusive teaching and the way we understand that emotion affects cognition, and so it occupies that middle space in a really important way. Normally when we talk about trauma-informed teaching, we’re talking about developing teaching practices that would provide access to students in our classrooms who may have experienced trauma in the past. And content warnings or trigger warnings are the most visible elements of that conversation nationwide, but there are lots more. But here we are actually seeing not just nationwide, but worldwide trauma. And so now it’s moved from, in faculty’s minds, “Hypothetically, I may have students in my class who have been affected by trauma and so I should prepare for that,” to many, many students who we will see in our classrooms from this point forward will have experienced a global trauma that we need to now account for. So, that moves beyond what we know genuinely helps decrease an emotional response. In the book that I wrote, I have a chapter on emotion, and there’s a piece of that chapter that deals with what happens when our emotional responses surpass our ability to regulate them. And everything we know about cognition at that point is that it shuts down, and so we have to help students mitigate that response in order to get back to learning. So, that’s at the core of trauma-informed education. Empathy is at the core of that, but there’s more specific things that those who do this work and write about trauma-informed pedagogy know with much more depth than I do, but creating space to make meaning from what is happening. One of the major tenets of trauma-informed pedagogy is that those who have experienced trauma can get caught up in a spiral of helplessness when confronted with the work ahead, in other words. So, helping them process that, making meaning of what has happened globally rather than ignore it, and building the meaning making into the work, accessibility issues, understanding absences and understanding some difficulty with deadlines as the responses spike. So I would encourage folks to go out and look at the experts. I learned, again, from Karen Costa. She writes a lot about this, but The Body Keeps the Score is a book that I know a lot of folks who do this work really recommend, not strictly about teaching, but it’s a very insightful book about what happens to a body that has experienced trauma, so that’s definitely something to look into. But, I guess the moral of the story here is we’re going to have to be much more attuned to that work going forward.

John: One strategy that a number of people have suggested is having a discussion forum or some form of reflection where students are able to share their thoughts and their reactions and their concerns. Do you think that would be helpful in this context?

Josh: Yeah, I think so, but with a caveat that most faculty are not clinical psychologists. And so certainly reflection is a key principle of trauma-informed pedagogy, there’s no doubt about it. I think working with folks who know this area of research in designing a reflection assignment is absolutely key, because those of us who are not clinical psychologists would not be prepared for what could happen if we delve into that, and then it opens the floodgates of emotional response that we are not ourselves trained to help mitigate, and so that can happen in any semester, in which case, we work with folks to try and get students to the right resources. But in this particular case we want to be careful about the construction of those assignments, not that we shouldn’t do them, but that we need to be attuned to that.

John: And also to be aware of what types of support services are available on campus for those who are experiencing trauma and difficulties.

Josh: I think that’s very important to think about. I know my university has them up and running, but certainly it’s not the same as it was for students when they were on campus. So, those folks are doing heroic work, but the situation has shaped that work in a very specific way.

Rebecca: I think one thing that’s surfaced a lot in the conversations, with our faculty anyways, and I think I’ve seen in other conversations that are more national and more global in nature, is so much more awareness of the basic needs of students not being met: food, shelter, etc, health care, and also the emotions that play into learning and really having to deal with the basic needs and basic emotional needs before getting to the work of learning. We’re all now in this space trying to figure out what exactly that might mean in our individual classes or subject areas. I think it’s something that we’re all more aware of than we had been prior to this.

Josh: Well, and I think that this situation has brought that to light in a way that, once it’s a part of the conversation, I don’t think you can ever undo it. And so there have been folks who have been screaming this from the rafters for a very long time, Sarah Goldrick-Rab in the Hope Center and Jesse Stommel, and so many people have been doing their part in calling attention to this. But now, I think you’re absolutely right, Rebecca, that there’s more widespread recognition, not just that those things are realities for our students, but that they have a significant impact on the work that students can do and the learning that can happen. And so marrying those two together has been critical, I think, both to help them over this obstacle. I’m hoping very hard that it continues to be a part of the way we see our work as teachers in the classroom, that this didn’t just start happening in early March, it’s always been a part of our students’ experiences of education, and so we need to keep that in kind of the forefront of our minds.

Rebecca: I think another thing that surfaced along these same lines, that pandemic has caused us to confront, is perhaps we all try to cram too much into our classes in the first place. And really thinking about how much content is there and what’s absolutely necessary as we try to scale back and shift gears and things like that. I know that there’s a lot of conversations about what can be edited or cut, and perhaps those were critical conversations that maybe should have happened previously, but are now happening out of necessity.

Josh: I think what you just ended with there is exactly the point, in that many of those conversations and, you know, I’ve led course design institutes and this is always something that we talk about it, you can do an exercise about trimming content, but until it becomes an absolute necessity, it lives in a kind of theoretical space. “Well, that’s a great idea, but you know, I still had to teach Moby Dick.” But now folks were faced with what is absolutely critical for students to know, and what can I dispense with in terms of supporting their learning, and so I think that, I hope too, has a long lasting effect.

John: Many people have been teaching the same way for 20 or 30 years, but when faced with this, they’ve had to significantly revise what they were doing. Might this provide a nice opportunity for faculty to grow and expand their tool sets so that they can be more productive? You talked about that a little bit before, but maybe we should leave the conversation on the bright spot of the opportunities this may present for the future in terms of faculty development and faculty discovering new ways to work with their students.

Josh: Sure, I absolutely think so. There are tons of stories of folks who didn’t know about something that existed, discovered it, and now are doing really fun things with it that are helping students. What I think we would envision, hopefully, is that folks would find things that they are really drawn to that, when they return to the teaching modalities that they’re most traditionally teaching in, that they utilize those tools that they found that help their students to learn, that we can take lessons from this time, and that should be one of them, I think, that we can stretch our conception of what good teaching is, or what can help us teach effectively, and really think about that for all of our teaching purposes going forward.

Rebecca: Do you think there’s other big lessons from this that we can take forward to stay on more positive notes?

Josh: The fact that we have placed students at the center of this conversation, I think, is an important lesson, and it’s one that I hope higher ed doesn’t forget. Also, something I said recently, but I’d want to echo here, is that the silos have really broken down in ways that are beneficial for higher ed, people who normally don’t work together are working together in trying to craft the best possible way forward, and I think that that’s an important lesson too. I’m sure you both know this well, that making change in higher education is really hard, and often the most daunting prospect is, that’s the way things were always done. And that’s a different office, right? That’s a different silo that takes care of that, and both of those have kind of been fractured, the way things have always happened can no longer be because we’re in a new reality, and the silos just don’t exist anymore, and so I hope that higher ed can take that lesson forward.

John: Tear down some of those silos a little more permanently, perhaps.

Josh: Right, right. Absolutely. And it’s also showing just how permeable those boundaries were from the beginning, I think.

John: One thing that’s come up with some students and some faculty is a question of whether we might lose weather-related cancellations in the future. I know sometimes people get excited when there’s a snow day or something similar, but might this mean those days will disappear?

Josh: Yeah, that’s a hard one to say. I think that here’s the likely outcome if we go all the way back to the planning scenario. A likely outcome, I would hope, in planning for contingencies is that folks are told to build their face-to-face courses with these kind of hybrid fallback models. And so going forward, it is possible that those will exist on a wide scale in higher ed, so if there is a snowstorm, faculty could get guidance just to kick those contingency plans into effect, or they may say that that’s optional. When the snowpocalypse hit Northern Virginia a few years ago, I think that they all had to develop contingency plans because they were canceled for weeks at a time, and I know that when Hurricane Harvey hit Houston when I was at Rice, there was a lot of talk of alternate assignments, digital resources that we could find, so things like that. So, this is something that I think individual campuses have been thinking about when the situations have arisen, and now we’re talking about those decisions on a much wider scale. I am an optimist by nature, I wear rose-colored glasses, I freely admit that. But the fact that you have a school like Tulane, whose former president was writing in The Chronicle last week, that came back from Katrina, and is a thriving university. We have institutions, even groups of institutions that have faced major crises before, and they have come out even stronger on the other side. If we continue to work together in higher education, we can have that same recovery on a broader scale. So the fact that these institutions have succeeded, that gives me a lot of hope, I think, for what we can do as a community, and a recognition that this isn’t the end or even beginning of the end. It’s a way of rethinking what we used to think of as normal and learning lessons that we can take forward.

Rebecca: Sometimes it takes a big disruption like this for us to realize that we need to think in different ways and that little boost in that direction isn’t always a bad thing.

Josh: As long as we capture those lessons and learn from them, I think that we can build a bright way forward, definitely.

Rebecca: So I think then in terms of snow days, if they’re going away, then we just need to make sure we build in rest days or something into our schedule going forward.

Josh: Well, I’ve worked almost exclusively in the south. So I haven’t had a snow day since I was in high school, I think. But yes, I agree.

Rebecca: We just really want just one.

John: Do you have any other advice for our listeners?

Josh: I just wish everyone luck. I mean, everyone’s trying their hardest in working this out, and we’re going to get through it, and we’ll move into the next terms with clear eyes, I think, as to how to move forward.

John: So we always end with the question, as you know. What’s next?

Josh: That’s the most loaded question at this time, I think. I don’t know, but what I hope is next is recovering and rebuilding. That’s what I hope.

John: Thank you. This was wonderful, and thank you for doing it on such short notice.

Josh: No problem at all, I appreciate the invitation. I hope you both are well.

Rebecca: Yeah. Thank you so much, Josh. This was a really good conversation, an important one to have right now.

[MUSIC]

John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer. Editing assistance provided by Savannah Norton.

[MUSIC]

126. Pandemic-Related Remote Learning

Over the last two weeks colleges across the U.S. have made the decision to shift all classes from face-to-face to remote instruction in an attempt to reduce the spread of the COVID-19 virus. In this episode, Flower Darby joins us explore the challenges and the opportunities associated with this transition.  Flower Darby is the Director of Teaching for Student Success, an adjunct instructor in several disciplines, and the author, with James Lang, of Small Teaching Online. She is also one of the developers of the Online Teaching Toolkit created by the Association of College and University educators (or ACUE).

Show Notes

Transcript

John: Colleges across the U.S. have recently made the decision to shift all classes from face-to-face to remote instruction in an attempt to reduce the spread of the COVID-19 virus. In this episode, we explore the challenges and the opportunities associated with this transition.

[MUSIC]

John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer.

Rebecca: Together, we run the Center for Excellence in Learning and Teaching at the State University of New York at Oswego.

[MUSIC]

John: Our guest today is Flower Darby, Director of Teaching for Student Success, an adjunct instructor in several disciplines, and the author, with James Lang, of Small Teaching Online. She is also one of the developers of the Online Teaching Toolkit created by the Association of College and University educators (or ACUE). Welcome, Flower.

Flower: Hi, John. Hi, Rebecca.

Rebecca: Hi.

Flower: Thanks for having me.

Rebecca: Thanks for joining us quickly.

Flower: Absolutely.

Rebecca: Today’s teas are

Flower: I’m drinking a tall iced tea.

Rebecca: It can never be tall enough these days, right?

[LAUGHTER]

Flower: That’s right.

John: I’m drinking Ginger Peach Black tea.

Rebecca: I’m drinking English afternoon. Sometimes you just got to go with comfort.

John: This would be one of those times.

Rebecca: Yeah, I think so.

John: We’ve invited you here to talk about the transition that faculty are having to go through throughout the country, and probably throughout the world, on fairly short notice to migrating classes from face-to-face to remote instruction. And a lot of faculty are really anxious about that. What advice do you give faculty in terms of where
they should focus their attention, especially if they haven’t done much work with online instruction?

Flower: I think the most important thing to start with is frequent communication with your students. Students are also very anxious, and so even if all you’re saying to your students is that you don’t know yet how it’s going to go, I think that that really puts students at ease, and the transparency will really serve everyone well. In addition to that, I know that centers like the one that you have there are offering all kinds of support workshops, tutorials, self-help, articles, all kinds of resources that faculty can avail themselves of. I’m not sure that the word is consistently getting out to faculty members. So, I would encourage you to turn to your teaching and learning center or your learning management system support area in order to find out what they’re offering. Schools across the country have broken down: Here’s the basics that you need to know to get up to speed with your LMS, especially for people who aren’t familiar with or don’t typically use it.

John: One of the nice things is how widely those resources are being shared. Look online and there’s lots of places, and your teaching and learning center is likely to be sharing them with you fairly regularly as long as you open their emails. [LAUGHTER]

Flower: I was working one-on-one with several faculty members yesterday in our drop-in support sessions, and my experience was that faculty didn’t know about all the websites that we launched last week and all the resources. So, as you said, John, one of the heartwarming aspects of this current situation is to see how institutions are sharing resources with each other very openly. So, as you said, do a little exploring, see what’s available generally online and what your own institution is offering as well.

Rebecca: I think along those lines, though, there’s also information overload because there is actually so much being shared right now. So if we’re looking for specific topics or subject matter related to this, what are maybe a couple of things that faculty should focus on to just get going?

Flower: That’s a great point, Rebecca, because I myself have felt that I’ve been in a blizzard of emails and resources, and distilling the awesome information into usable and organized material has been a real challenge this past week. So, again, I think the main thing at this point is to communicate. So, learning how to use the announcement tool in your LMS, deciding what is going to be your primary communication strategy, it might be that
you’re going to use email. Then the next thing that we recommend is getting your syllabus and a course schedule into your LMS if you haven’t already done that, and then third, understanding how to use the grade center to allow students to track for themselves how they’re doing in your course. Those are communications, uploading basic files or putting basic, like I said, course syllabus type of information and then beginning to understand how to use the grade center. That would be my recommendation.

John: And in terms of the syllabus, perhaps an updated or some type of addendum for the syllabus might be useful to let students know how things might be modified given the shift in instruction, right?

Flower: Great point, John. Faculty, while we don’t want to let go of or change our learning outcomes for the course, it is absolutely the case that many of us might be modifying what the original plan was, we might be changing the structure of tests and quizzes or creating new and different assignments. So yes, I love that idea of post an updated or an addendum to syllabus. And of course, maybe you also include a prominent statement that says “Subject to change with appropriate notice” to the students. One of the things that I’ve always communicated to my students is that if I make any changes in the syllabus or the course schedule, it will always be to your advantage. And I think students appreciate that sort of sense of security, that knowing things could change, but it will be done to help them if needed.

Rebecca: I think one of the other things that faculty are feeling a little overwhelmed by are all the possible tools and technologies that they can use, right, and sometimes this is opening wide doors of possibilities that they didn’t know existed, but then also, there are so many possibilities… “And my colleague here is using this tool and
my colleague over here is doing this tool, should I be doing that, too?” ends up being this common question, and I know my response has been “Don’t introduce too many new tools because information overload or that now there’s a whole learning curve there.” What are your thoughts on this? There’s so many tool possibilities.

Flower: Sure, Rebecca, I think we’re exactly on the same page, and I’ve been doing this kind of support work for several years now. And my philosophy really does align, as you might imagine, with the book, Small Teaching Online, and James Lang’s original , which is to start small. In terms of technology, I always recommend faculty to choose
something that they themselves are comfortable with, and to not make the mistake of trying, as you said, either several new tools, or possibly trying a tool, a technology, that is so sophisticated and complex that it’s outside of faculty’s comfort zone. So, I’m a big fan of deciding something that you feel comfortable with… starting small. One of the things that I’ve been thinking about is we’re kind of in triage mode, I mean, pretty clearly right now,
but maybe four weeks from now, we may have settled into a better rhythm and you may be able to add or layer on additional approaches or technologies or different ways of engaging with your students. Again, as long as you’re communicating with your students, this is what we’re going to start with. And then later on, if you have the bandwidth personally to learn something new, or maybe after surveying what your colleagues are doing, you identify and isolate the one thing that you really want to bring in. Definitely keep it simple and understand that if you as
faculty are not comfortable using a tool, it’s going to create additional challenge for yourself and for your students as well. So stick with what you’re comfortable with.

Rebecca: I think that’s really good advice, and sometimes faculty just need a little reassurance that what they know is okay.

Flower: Absolutely. For sure.

John: Might you also recommend that they check with the students to see how it’s working and ask them if they have any barriers to whatever they’re doing? We have some people in the region who live in areas without broadband, or there’s some people who are living in households where they can’t afford wireless.

Flower: Yeah, there’s a really robust national conversation going on, which is helpful to really think about the student experience. Once again, I think it’s really important to remember that we’re all people and worldwide this is a weird situation, and everybody is under unusual stress and anxiety. And so another one of my basic rules of advice or guidelines here is to practice empathy and flexibility as much as you can. And so that said, I’m seeing contradicting opinions or different approaches, I should say, “Should we be asking students what technology they have available? Or should we not? Is that too intrusive?” I think, again, being transparent with your students and saying, “Hey, we’re going to try this, and if it’s not going well we will figure it out, we’ll change the plan,” can be a really helpful way to go. And then the other guideline that I’ve been sharing with faculty is to go low tech as
much as possible. So I know many faculty and many institutions are suggesting synchronous, live lecturing, audio and video options. Those are actually the hardest and most complicated, and the most prone to fail or challenge. That’s the peak of what we could be doing. In order to ensure the greatest accessibility, including both student access to technology and also any students who might be using things like screen readers or other tools, going lower tech and
using the tools and functions that are within the learning management systems, such as PDF readings and online discussion forums, and quizzes and assignments, those are actually the most possible to create success. Again, for the moment, it may be that later, after you’ve taken the pulse of how your students are doing, you might add more. Or you might host optional synchronous sessions, maybe a virtual office hour or a review session. But for the most success, I recommend going low tech, aiming for the lowest common denominator.

John: And that would certainly satisfy lower bandwidth requirements for people who might be on slower connections.

Flower: Absolutely.

Rebecca: What are some things faculty might want to think about if they know that a lot of their students are using mobile technology rather than desktops and laptops? So in addition to this lower tech approach, are there other things that you would recommend when you know screens might be small that our students are relying on?

Flower: Great question, and I’ve long thought that higher ed is way behind the curve on mobile learning. If you look at industry or corporate training and professional development, there’s some really great mobile apps now. I’m not
saying that now is the time to go out and find a new mobile learning app, let me be clear about that. But I think higher ed has some work to do here, just a couple of simple strategies to consider. First of all, keep in mind the powerful computer that the smartphone is, and again, you have to be careful not to assume that everybody has a smartphone, but it can be a really interesting tool. Maybe students will record video reflections on their smartphone camera, the tablet camera, and upload those or maybe instead of a long, robust written assignment, maybe
you’re going to be okay with little blurbs of text that students can type with their thumbs on their device. It’s a time for flexibility, for creativity, for rethinking the way that you normally do things, and just embracing the adventure, really.

Rebecca: One of the things that I’ve thought a lot about too is making sure that you’re not putting too much emphasis on things that have nothing to do with your learning objectives. So if grammar and spelling really isn’t part of your learning objective, then some forgiveness over mistyping,[LAUGHTER] and maybe using voice commands and
things like that and using voice to text maybe is appropriate in this case.

Flower: Yeah, Rebecca, I think this is a time to rethink everything, honestly, in higher ed. And I’ve been thinking hard about “What are we going to reflect on looking back when we’re through this immediate crisis situation?” Absolutely, I’m a fan of: if the scholarly citation isn’t really needed for this particular demonstration of student knowledge, then maybe you don’t need to require that. So, I would invite faculty to really critically examine all of their usual practices because it’s not the use right now.

Rebecca: What are some of the questions that you’re getting hammered with?

Flower: Faculty have different levels of experience and comfort, and so some faculty are like, “Okay, I already use the Learning Management System, help me think about additional ways to engage my students online.” The necessity of building and creating and maintaining community cannot be overstated. Again, especially in precarious times such as
these, so many faculty want to know how to engage and interact meaningfully with students. Then we also have, of course, the very predictable question about “How do we do what we do in person such as a lab, or a studio or performance class or field work experience? How do we do that in an online setting?” That’s complicated and challenging, but faculty are resourceful and creative people, and I know that they’ll figure it out. The main takeaway for that question is really identify what the learning goal is for that activity, and then think creatively about how students can achieve that learning in an online or remote setting. Now, keeping in mind that it may be the case that you start to have students do some kitchen sink science labs, or some living room dance moves, or whatever it might be. Students don’t have to stay in the learning management systems, again, with their devices, they can capture video, they can take pictures and upload the evidence of what they did. Just a matter of really focusing on that learning goal and then thinking about the activities that will help students… and again, we have to be careful
not to assume that all students have all the things, that providing options for students to achieve that learning no matter where they are.

Rebecca: Can we circle back to this community piece? You’ve mentioned facilitating community is really important. You’ve talked a lot about communication. What are some ways to get students to come together and feel like they’re still a cohesive whole, rather than disparate people who have been dispersed across the world or across the nation?

Flower: So, before all of this happened, if you’re familiar with my work, you may know that I’ve really focused a lot on increasing the social connections in online classes because there is an inherent distance. It is most often the case that students doing online classwork are by themselves sitting at their home desk or at a coffee shop. It
is unusual for students who are doing online classwork to be sitting with another student or with others. And so just really thinking about that physical isolation, and then thinking about how we can’t use the non-verbal cues that we use when we’re in the classroom. So if we’re explaining something as we’re presenting a mini lecture, and we see a whole bunch of furrowed brows or we see that students are clearly off daydreaming about something else, we can
adjust our approach, we can stop, slow down, re-explain, ask the students what their questions are, and we don’t have that real-time feedback in an online environment. So it’s just very important to be really intentional to cultivate that. It can absolutely be done, you think about how we interact in social media settings. We can engage with other people in online situations, but it takes a little bit more intentionality. So, be visibly present for your students, post those announcements, return assignments, timely answer emails… students still say all the time
that they just wish their online instructors would answer their emails. But those are just ways that you want to be visibly present, posting in an online discussion forum, those kinds of things. And then encourage students. You know, I wouldn’t be surprised if it might be helpful to just create a discussion forum just to say “What’s on your mind right now? How can we help? What are you dealing with? What are the challenges?” and just encourage people in
the class to interact with each other as people.

Rebecca: Wait, we’re all people? [LAUGHTER]

John: Students don’t always have that perception of their faculty face-to-face. This is a nice opportunity to open up in ways that perhaps you haven’t done in the past.

Flower: For sure.

Rebecca: I think a lot of faculty will be teaching remotely from their homes with their own levels of distraction and pets and kids and relatives.

Flower: Yes.

Rebecca: Other habitats, right, to their households, just like students. And I think the more that we can share that and that we’re also trying to manage, or even strategies that we’re using for managing that, could actually be useful as a model for students as well.

Flower: I read a really funny, the beginning of what I think will be a series in The Chronicle of Higher Ed this morning, and it was basically, I think The Chronicle has now dispersed to all working from home. And this one reporter was just describing the challenges of sharing a house with three other working adults and two pets that
don’t get along with each other, and trying to be professional, and be on video conference calls or whatever when the cat’s rear end is brushing against the monitor. [LAUGHTER] So I do think, Rebecca, your point about being really authentic about the challenges that we’re all facing, and again, just practicing flexibility, both for your own approach, and then encouraging your students to do the best they can and you’re there to support them. I don’t think
we can message that frequently enough.

Rebecca: I certainly had cars getting drawn across my keyboard yesterday. So… [LAUGHTER] And up my arm and on my head. [LAUGHTER]

Flower: It’s a challenging situation, and this is just one aspect. You think about the potential financial impact that students and their families might be facing as so many businesses are shutting down right now. You think about if a student becomes sick themselves or somebody in their family becomes sick, there’s so many potential challenges
and barriers. I really think this is a moment for humanity to shine without overstating that, and just supporting each other and being willing to be as flexible as we possibly can, helping students achieve the learning, holding them accountable, but being really willing to flex and empathize as needed. I guess I would just reiterate that we should be kind to ourselves, we should not expect to be online teaching rockstars, we should remember that this is not online teaching as we traditionally think of it, this is a triage mode remote delivery of instruction. And we can’t become really well developed online teachers on the spin of a dime. So be kind to yourself, be patient, take it slow, do what you know how to do. It may be the case that in coming weeks, you can add more, you can become more educated as you avail yourself of the resources that your center and others are providing. But ,just kindness is all that I can really recommend to yourself and to your students.

Rebecca: I think that’s a perfect note to end on, and a good reminder that that flexibility goes both to yourself as well as to your students.

Flower: Absolutely. These are unusual times. We’re all freaking out about lots of different things. And so we have a job to do, and students have a job to do, and we can band together and support each other. I’m just thinking about what movie will be made by Hollywood. [LAUGHTER] I mean, there’s got to be tons of movies that will come out after
this, but specifically about higher ed, that would be interesting. [LAUGHTER]

Rebecca: I think the term you used earlier was weird times, and I would agree, we can all be together in these weird times. [LAUGHTER]

Flower: Just practicing basic humanity and consideration for your fellow human beings, I think, is gonna go a long way.

John: It was just so much nicer reading Stephen King novels than it is to live in one of them.

Flower: That’s true. This is bizarre. Let’s just admit that and determine how we can best move on.

Rebecca: Well, thank you so much for the tips, and also just allowing us all to realize that we’re not alone.

Flower: That’s a great reminder, Rebecca, we are not alone. Let’s help our students feel like they are not alone, and we’ll get through this. We’re resourceful people.

John: We always end with a question. What are you doing next?

Flower: So, John, just this morning I offered and was encouraged to write a new column for The Chronicle. Now, I haven’t written it yet. But the tentative title of my new column, which I hope to develop in the next couple of days, is “Okay, So You’ve Pivoted Online. Now What?” and I really want to talk to people about, there was all this adrenaline, and all this frenzy and excitement, and then after we get through this rush, I can imagine that people might begin to deflate, they might become discouraged, the prospect of finishing this semester, it might not be really energizing to people. So I would like to write out some suggestions for regaining your energy and your enthusiasm and discovering the benefits of teaching remotely in this particular situation. We’ll see, I haven’t written that yet. We’ll see.

Rebecca: Yeah, I know that some of the conversation about graduations, and in my department it’s senior exhibitions and things, those kind of capstone moments that are really special and how we can make them special remotely, maybe they’ll be extra special.

Flower: So much opportunity for creative thinking right now. I’ve been wondering if this is going to be the demise of the higher ed conference or other industries as well, if we’ll ever get back together in person or if we’ll find so many other ways to interact virtually that things might be really different from here on out.

John: I know in our workshops, we’re seeing a lot of people coming in over Zoom that we’ve never seen before in workshops, and we’re hoping to see a lot more of them in the future. So, it’s opening up this type of remote access to people who have never tried it before, and that’s a really positive aspect.

Flower: Yeah, I love the focus on the opportunities that this situation is affording us. And then let’s think carefully, when we get to a point that we can kind of look back on the situation, I think higher ed leaders really need to be thinking critically about what needs to change to support effective teaching with technology, because if
there’s one thing we’re learning here, it’s a staple, it’s a support that we can’t do without. And yet many institutions don’t really support the effective use of technology in our teaching in a really sort of simple and sustainable way. So I’m, I’m encouraging, again, specifically leadership in higher ed to think critically about centers such as the ones that we live in, and about the role of instructional designers and “How do we make this much more of a core function in support of our institutions?”

Rebecca: I hope those conversations start.

Flower: I’m gonna do everything I can, talk to everybody I can about it. [LAUGHTER]

Rebecca: Agreed.

John: And I think those types of support are more valued than they ever have been before. I think a lot of people have discovered the instructional designers and the teaching centers across the country.

Flower: 100%. Again, that’s an opportunity that we’re being afforded right now is to help people see what we can do and access those people who haven’t come to our workshops before and demonstrate our value, a real opportunity to do that right now.

Rebecca: Well, thank you so much.

John: Thank you. It’s great talking to you again.

Rebecca: Stay well.

Flower: Thank you, you too. Thanks for having me.

[MUSIC]

John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer. Editing assistance provided by Brittany Jones and Savannah Norton.

[MUSIC]