444. Random Audits to Deter Cheating

The growing capabilities of generative AI platforms have made it increasingly difficult for faculty to reliably distinguish between student work and AI-generated output. In this episode, David Wiley joins us to discuss the possibility of using random audits to promote academic integrity in a scalable manner.

David has an extensive record as an innovator, entrepreneur, and leader in open educational materials beginning with the Open Content Project in 1998, continuing with his work as Director of Educational Licenses for Creative Commons, a co-founder of several education-related organizations, including Lumen Learning, where he also served as the Chief Academic Officer from 2012 to 2025. He is the recipient of numerous awards, including an NSF Career grant. David is currently an Associate Professor at Marshall University where he teaches courses in Entrepreneurship and Management Information Systems. Much of his recent work has been on the intersection of generative AI, open education, entrepreneurship, instructional design, and student success.

Show Notes

Transcript

John: The growing capabilities of generative AI platforms have made it increasingly difficult for faculty to reliably distinguish between student work and AI-generated output. In this episode, we discuss the possibility of using random audits to promote academic integrity in a scalable manner.

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John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

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Rebecca: Our guest today is David Wiley. David has an extensive record as an innovator, entrepreneur, and leader in open educational materials beginning with the Open Content Project in 1998, continuing with his work as Director of Educational Licenses for Creative Commons, a co-founder of several education-related organizations, including Lumen Learning, where he also served as the Chief Academic Officer from 2012 to 2025. He is the recipient of numerous awards, including an NSF Career grant. David is currently an Associate Professor at Marshall University where he teaches courses in Entrepreneurship and Management Information Systems. Much of his recent work has been on the intersection of generative AI, open education, entrepreneurship, instructional design, and student success. Welcome David.

David: Thank you. [LAUGHTER] I appreciate the invitation to be here.

John: Well, we’re very glad you accepted. Today’s teas are:.. David, are you drinking any tea with us today?

David: I’m a water guy. I’ve got a giant glass of water here. I will be drinking throughout. [LAUGHTER]

John: Hydration is healthy. And Rebecca?

Rebecca: I’ve got English Tea Time today, John.

John: And I have a black raspberry green tea today.

Rebecca: Oh, that sounds nice. I’m sure it smells nice, and I probably wouldn’t like the taste of it. [LAUGHTER]

John: It’s delicious, and it smells nice too.

Rebecca: We have an ongoing discussion of that. [LAUGHTER] David, we invited you here today to discuss your March 9, 2026, working paper entitled “Random Audits as a Scalable Deterrent to Cheating, Using Game Theory to Design Fair and Effective Academic Integrity Systems for the AI Era.” You begin this paper by noting that there has been a long standing arms race between students engaged in cheating and faculty attempting to detect and deter cheating through the use of surveillance technology such as remote proctoring AI detection software and lockdown browsers. Is this an arms race that faculty can win given [LAUGHTER] the vast amounts of funding going into the development of generative AI platforms?

David: I don’t know that it was an arms race they could win before generative AI became a thing. It seems like there’s boundless, infinite creativity and energy on the part of students in this regard, in particular. We tend to be little older, a little less connected to everything that’s going on currently, and the availability of new techniques and new tools, I don’t see any end to this arms race. If we’re trying to fight it, technology versus technology specifically, there’s nothing we’re ever going to create as instructors that’s going to compete, as you say, with these multi-billion dollar generative AI tools that are being created.

John: What you suggest is that we skip the arms race entirely by perhaps using an audit system that may alter students’ incentives. Could you give our listeners an overview of how an audit system might work?

David: Yeah, it might be easiest to begin explaining by reference to some examples that people already know. We often make progress on hard problems by realizing that a different framing of the problem can help us see it from another perspective. This is a problem that I’ve been interested in for a while. Other people have been more interested in it than me, I acknowledge that. This isn’t my area of expertise by any stretch. I was just trying to abstract this problem up to the highest level I possibly could, and think about it from that perspective, and I would say that from that very high level, there’s some largish number of people that we need to be honest, but the number of them is so large and the circumstances are such that we can’t directly observe all of them. If you frame it that way, and then start to think about, what are other domains where that same problem exists, and how do they approach it, then some other examples start to present themselves. Doing taxes is the first one that came to mind. The IRS has an interest in all of us being honest, but obviously can’t observe all of our documentation and all of the work we do as we prepare our taxes and submit. Once you get to that first example, then others kind of start busting through. You think about anti-doping in sports. We can’t watch everything that every athlete does all the time, but we need them to be honest about the fact that they’re not using substances that we don’t want them to use. Nuclear proliferation [LAUGHTER] would be another… food safety, we can’t be in every warehouse producing every kind of food, the FDA can’t all the time. We need them to be honest that they’re following safety guidelines and meeting standards. Once you abstract the problem up one level, you’re able to see that same problem manifest in other domains. And of course, the way that the problem is addressed in all those other domains is through some kind of audit procedure, ostensibly random audits that have pretty significant penalties associated with them. And the idea is that the penalty is so dramatic that it removes the incentive to be dishonest in the first place. As you said, rather than trying to continue to compete in the arms race with “you develop this technique for cheating, and I’ll develop this one for countering it, and we’ll just keep doing that over and over again,” what if we just step to the side and said, “Let’s just try to remove the incentives for cheating altogether and kind of come at this a different way.” That was the originating thought behind the paper.

Rebecca: So that’s like the abstract, the big problem. And I think when you start thinking about it with these other examples, it seems like it’s not such a big deal, not such a big problem. It’s solvable. Can you talk a little bit about what that might actually look like in a classroom setting? What would an audit system look like in terms of assessments in a class?

David: I didn’t go into this very much in the paper and said explicitly in the paper that I think that there’s a second set of work that needs to be done. If people believe that this higher level framework is interesting and appealing, there’s a lot of detailed work to be done then in describing exactly what the audit would look like. And you can imagine it looking very different from one discipline to another, and looking very different from one kind of work that was done to another kind of work. So if I’ve given an exam, and this was a multiple-choice exam, say, with 40 or 50 questions, you’re selected for an audit, then what that might look like is I might take some subset of the questions that you got right on the exam, and I might watch you retake some subset of the exam over again, because I don’t want to spend another hour or hour and a half with you doing this. I want to spend 15 or 20 minutes doing it, and rather than randomly selecting questions from the exam, because maybe you missed some of them on the exam, it would behoove me to choose the ones that you’d gotten right on the exam, and we could look and see if you’re able to get the correct answers again. Or if I’ve had you write an essay, I might pull out five to 10 vocabulary words from that essay that seem kind of interesting. I might ask you just to describe to me what those vocabulary words mean to you. Give me an overview of the argument that you created in the paper. It would take a different format depending on what kind of work the student had done, which of course is related to the discipline of the course. But the idea is that you’d want these to be doable in a pretty brief period of time, 15 or 20 minutes, because you’re going to need to do a number of them, and you would only do them for major assignments. I wouldn’t do this for every 10 or 15 point homework assignment in a course. I would do it for a 100-point midterm, 100-point final, or 100-point project. I think it would need to be used pretty judiciously, because it is going to take a fair amount of time.

John: A lot of people recently have been suggesting a movement towards oral exams, and that’s a much more extreme form of this. And what I really liked about your approach is that it is an oral exam, but it’s one given only to a small subset of the students, and it’s a shorter exam designed to deter cheating, rather than to completely eliminate any possibility for cheating. And it seems like this is much more scalable than many other approaches that people have suggested. One of the things you mentioned is the Ellsberg paradox, which suggests that people are more cautious when they’re facing uncertainty, when they don’t know the probabilities, for example, of being audited, then when they know the risk, when they know what the probabilities are. How can instructors use this paradox to also deter cheating, or to help deter cheating?

David: Yeah, I think there are a couple of examples from behavioral economics that we could leverage to our benefit here as the instructors, but I think this is one. There is a interactive simulator that you can play with that accompanies the paper, where you can turn the knobs up and down on how many students there are and how many points there are in the course, tell you things like what percentage of people you need to audit and how big the penalty needs to be in order for the game theory to all work out, for the incentive to kind of evaporate, to cheat. You need to know all those things as an instructor, [LAUGHTER] but what you need to say to the class is, some of you are going to get tapped on the shoulder after the midterm, and we’re going to do this kind of supplementary learning review together. But I think it’s just as easy as avoiding saying “it’s going to be exactly 15% of you,” and then I think it’s important to come back afterwards and say I enjoyed the conversations that I had with many of you in our supplemental learning review. Make sure that people know that it’s happening, that it’s occurring. Hopefully, some of the people who are selected and who do well will come out the other side and tell their friends, “hey, you know, I got chosen for one of these.” It’s important that the word gets around and that people believe that they really are happening. If the idea of the audit as something that’s really going to occur loses its credibility, then of course, it loses all of its value as a deterrent.

Rebecca: So speaking of the idea of credibility, how do we really make sure that a system like this maintains its credibility, other than being careful about how we present it to the class.

David: Say a little more about that.

Rebecca: If students say, “Oh, I was tapped on the shoulder,” then it seems like whatever [LAUGHTER] you were tapped on the shoulder to discuss, or whatever that supplemental learning instruction was would need to seem to be like a good follow up. And that people didn’t feel like it was threatening in some way. If someone has test anxiety or something like that, it’s set up in a way that feels trustworthy and safe and that it’s fair.

David: Being fair is extremely important. Let me come back to that in a second. First, I would say, I’m not a person who gets upset easily. Let’s just say, a time that I was very upset, that I recall very clearly, was as a graduate student about halfway through my first course on assessment design and learning how to create a measurement of learning that is going to have the psychometric properties that you want it to have. It’s going to be valid, it’s going to be reliable. And realizing that my entire life had turned on decisions that had been made about what I had and hadn’t learned by teachers in high school and instructors in my undergraduate career that had no idea what they were doing as they designed these assessments [LAUGHTER] , they had taken multiple choice exams when they were a student, so they created them when they became a professor, and, oh my gosh, I got so lit up about that. I promise we’re coming back around to your question. But one of the interesting phenomena that happened with the move to online learning in the 2000s as that really started to take off, was people started making claims about the degree of quality and rigor and the standards that a course would have to meet in order to be offered online. And it was always hysterical to me that if you had turned around and tried to apply any of those criteria to the face-to-face instruction that was happening, very little of the face-to-face instruction would have passed muster. So there’s this weird kind of double standard that we’re accepting of things being, I’m going to say poorly done, that’s stronger than I mean, but we’re accepting of things being poorly done as long as they’re poorly done the way they’ve always been poorly done. But if we’re going to do anything different, it has to meet this 18 times higher bar. The reason I bring that up is that I think it’s the same person who’s going to design the assessment for the supplemental learning measurement as designed the original assessment. And so the idea that it would be somehow unfair or tricky or difficult or something like that, it will probably still be kind of poorly designed, just like the original assessment that was taken maybe was because maybe that person did their PhD in something other than education and has never had a class on what valid, reliable assessment design looks like. I don’t want to get in a place where we try to hold this secondary assessment to a 10x higher bar than we hold the primary assessment. I think as long as the secondary assessment looks very much like the primary assessment. That’s really what we want. And I mentioned in the paper that you wouldn’t want to put yourself in a situation where maybe your primary assessment, the exam that everyone does, is measuring learning outcomes at very low Bloom levels, like remember and understand. And then you would turn around on the secondary assessment, and all the questions would be apply and synthesize, and then you say, “Oh my gosh, you failed the supplemental exam.” Well, it’s broadly on the same topic, but it’s not measuring the same learning outcomes that the original assignment did. That’s why I think it’s nice in cases where you have some kind of exam with multiple questions, whether they’re short answer or multiple choice or whatever, to take a subset of those questions that the student did well on, that’s ideal. If you can’t do that, then you can take parallel forms of them, where, if it’s a word problem, you change the names of the people and the number of apples, the same question, just changing some of the details about it. But it’s very important that that supplemental assessment be on the same topic, at the same level of difficulty, similar in every way that it can be to the primary one. There’s no assessment strategy you could take to scale across higher ed if it really depended on all those assessments being valid.

John: To reiterate your point, it’s not just a few people who haven’t had much training in assessment and reliability and validity. It’s probably 95% or more of those teaching in college, I would suspect. It is a major issue, but that’s not something we can all deal with here, other than doing our best to help everyone become better at these things. [LAUGHTER] Well, going back to that point, about not sharing, necessarily, the proportion of students who are going to go through the second stage, because when students don’t know the probabilities, they’re more likely to worry about the downside of that, about the possibility that they may be caught. There’s another behavioral economic principle known as loss aversion, which is when people are faced with a choice between a gain and a loss, a loss of equal value to a gain is weighted much more heavily. There’s a lot of research suggesting that people do pay much more attention to potential losses than they do to potential gains. And I think this sort of approach is one where that loss is the main cost that students potentially face, and that may also amplify the effect.

David: I agree completely. As I worked on this idea, the loss aversion piece of it didn’t occur to me initially. Once I started doing some of the math and realizing the penalty was going to have to be bigger than 100 points to make the math math, as people say these days, that it was going to need to be 50 points more, or 100 points more. You were going to need a zero on this assessment, plus another 50 point penalty against what? …just against your overall grade. At some point, looking at that, I realized, “Oh my gosh, and people feel losses about twice as strongly as they feel gains of the same size.” That’s another bit of BE working in our favor there, in terms of, again, just trying to not fight the battle of, you’re going to cheat and I’m going to catch you. I’m just going to take away the incentive for you to cheat in the first place, so that we don’t have to fight that fight later.

Rebecca: I can imagine that introducing a system like this into a class would be challenging, like any type of different grading mechanism [LAUGHTER] where students are used to a particular kind of assessment or particular way of teaching and learning that may be counter to [LAUGHTER] good practices, but we want to introduce something new to them, we have to be really careful and take the time to explain the why. I imagine that would be the case here too, is really taking the time to explain why there’s an audit system and what the purpose of that is, would be important to getting the students to buy in.

David: Absolutely, I think so. I’ve had some preliminary conversations with folks in the Office of Academic Integrity at my institution to talk about, “Does this seem like it’s compatible with the way things work, and at what point do I refer someone to your office as having violated their academic integrity,” as opposed to “I’m just dealing with it internally, with penalties that are clearly outlined in the syllabus.” And it’s not me saying, “Ooh, I have vibes that you’re cheating,” or “I read this paper and it didn’t sound like you,” so I’m going to accuse you of something, but it’s just a repeated measures. You took one test, you did very, very well. We turned around and did a second measure of the same thing, and it was really different, and that’s a problem. So I think laying all that out and being very honest about the fact that I don’t want to do all the work it’s going to take me to do to try to catch you when you cheat, it’s just too much time. It’s too much effort. If I’ve got a class of 50 students, some percentage of them score a C or better, which creates the pool of people that I’m going to draw from to do these follow up learning measures, if I have to do five of them on every major assessment, but it actually eliminates the problem, that’s much less time spent than I would have spent on all the other things that you do. It definitely will take some time. And now, as I’m answering that question, I realized I’ve lost the thread of what the question was. I’ve meandered a bit from what you asked me there. I apologize.

Rebecca: I mean, I was just really thinking about faculty who introduce concepts like ungrading that are just really unfamiliar, because it’s very different from the ways that they’re expecting the assessment or getting caught cheating… like what any of that looks like. So for making it look different, then it really requires some explanation up front.

David: This is something that, if you don’t use a syllabus quiz, you would want a syllabus quiz where people have to go through and answer four or five questions about “Yes, I looked at it, yes, I understand I’ll lose all the points on that assignment.”” Well, and how many additional points will you lose off of your overall grade? Will it be 25, 50. 75, 100? It’ll be 100 points more. You’d really want to require them to go through some exercise where they have to read the syllabus, they have to understand, they have to demonstrate that they understand. You’d want to go over it verbally, either in front of the classroom or on a video if you’re teaching online. It’s going to take several explanations. And then I would raise the issue again just before any assessment where it applied. So everybody remembers, back in September, we talked about this, and now here we are at the big midterm, and this applies. So let me explain again what that means. Some number of you are going to take a secondary assessment after we take this primary one, and if there’s a big difference between how you do on the secondary one and the first one, there’s a penalty, and this is what the penalty is like. And the reason I’m doing this is to remove all incentive for you to cheat at all, because the odds of you passing the class if you cheat and are caught here, are basically zero. Maybe if you got 100% on every other assignment, you could squeak out a C- that’ll let you count this course toward your graduation. It’s just too dangerous, so don’t do it. You’re going to get caught.

John: And maybe even a reminder of that at the top of the assessment might not be a bad strategy, too.[LAUGHTER] So it’s there explicitly in case students ignored all the information up to that point, which has been known to happen once or twice.

David: Actually, that’s a really interesting point. Maybe the first two questions on the assessment should be, is there some chance that I’ll be selected for a secondary experience, and if there’s a radical difference between my score here and there, in addition to getting a zero on this, how many other points will I lose? Now, I wouldn’t want to put them in a state of panic that’s going to prevent them from performing well on the assessment, but you’re right, the proximity of the reminder to the task really ends up being important, doesn’t it?

Rebecca: If you really don’t know this, you should just let me know now. [LAUGHTER]

John: One of the other things you talk about, though, is a concern for false positives on this second-stage assessment, because students may be nervous, they may be having a bad day, there may be some anxiety or language issues or some other issue that interferes with their performance. So you suggest a few ways of perhaps addressing the risk of false positives. Can you talk a little bit about those?

David: Yeah, well, we’ve talked a little bit about one of them, which actually may not be in the paper, that is just been part of my thinking is that’s evolving, and that is using subsets of the same work that you had students do on the primary measure on the secondary measure, so that you remove any, what we might call construct irrelevant noise from that second measure. We want them to be the same across there. But if a student performed really poorly on the supplemental measure, they might come back and say a couple of things: “I was having a really bad day.” “My grandmother died.” “My cat died.” “This happened, this other thing happened, and I was just out of it.” Then I’d be inclined to say, “go home, sleep it off, eat a decent breakfast, and let’s try again tomorrow.” Now, if there’s something structural about the assessment that makes it difficult for them to engage with it, a) I would have expected that to show up the first time they took the assessment, b) any kind of accommodation that they require for anything that’s going on with them and their learning, we should have provided the first time around, and we should definitely provide the second time around. I think it’s important that there’s some kind of release valve for somebody who just wants to bang the pulpit and insist, “no, I do actually know this. There’s something wrong with the supplemental measure that you did” to say, “heck, let’s do it a third time. But this is the last one. With repeated measures. If I get two of one outcome and one out of the other, I know which one I’m inclined to believe now,” and when they’re quite different than that’s kind of concerning. I think the primary method is having there be some appeal process where they can take a second supplementary learning evaluation and maybe modifying the mode or the method of that. If there is something about the first one that if they’re English as a second language learner, and there’s a lot of writing on this version of it, then maybe there’s some alternate form that I can provide them that’s going to make it easier for them to show me what they really know, because the point here isn’t to catch anyone. The point is to get them to demonstrate what they actually know. So it’s not about gotchas. It’s about accurately measuring what students know and are able to do. So if there’s something about that secondary assessment that made it so that that measure was inaccurate, then we should take another swing at, but it’s not turtles all the way down, right? It’s not the 15th time that we’re coming around and trying this thing again. There has to be a stopping point.

Rebecca: Some students might not be concerned with maximizing [LAUGHTER] their grades. They might not be aiming for an A, perhaps they’re using AI to meet those minimum passing standards. Students say things like, “Cs, get you degrees.” If this is a common phenomenon, which I’m pretty sure it is, how could the audit process be modified to deter kind of that C level cheating?

David: One of the differences between the first draft of the paper and the draft that was posted has to do with this issue, and that is that I was trying to think about how to make the potential pool of people that might be drawn, that might be audited, smaller. And it occurred to me that if you failed the exam, there’s no need for me to audit you, because you failed the exam. Depending on the institution that you’re at and the discipline and the major, sometimes you need a C or better to count that course toward graduation requirements, sometimes just anything that passes is okay, but I think that as an instructor, you’d need to be kind of attuned to that, and that the floor, in other words, the lowest score with which someone would be eligible for the audit, needs to be far enough down that it picks up all the people in that category. So if it’s A, B, or C counts as satisfactory academic progress, then everybody who gets a C needs to be in the audit pool too, and they need to be drawn out, and they need to have the supplementary experience. If they knew it so poorly that even using AI, they could only pull out a C, then I think that’s going to show up, now if they’re being super clever and smart and trying to calibrate exactly their AI use so that they only get a C. Actually, in that case, they’re only cheating themselves. I mean, if they’re going to use AI, they should have just gone ahead and got an A, using it in a clever way to get a C doesn’t help you, because if you get pulled into the audit and it turns out you don’t know the material, you may as well have rolled the dice on getting an A than getting a C.

Rebecca: How to play the game well.

David: Well, this is part of why you don’t make all the rules explicit, right? It’s 12 and a half percent of you that are going to be audited every time, or something like that. I think to the extent that the rules are unclear, it’s harder to play the game.

John: Going back a little bit to addressing those false positives, you also mentioned perhaps having some type of an audit bonus or a bonus for those who are audited and passed successfully. Can you talk a little bit about why you might use that approach?

David: Rereading the paper before we got together today, I can see me disagreeing with myself a little bit in the paper [LAUGHTER] on this topic, which is why it’s just a working paper still. My initial inclination there was that if you’re going to get pulled out and have to schedule time and be at a place at a time to meet with me for 15 or 20 minutes to do something, you probably deserve something for doing that, something other than “attaboy” or “attagirl.” So introducing a couple of points that you could think of as extra credit or as bonus points, or as thanks for being part of this process, was the way I originally thought about that. It turns out that that bonus also helps the math work out in terms of the expected amount of points somebody could earn if there’s a chance of a false positive. But then if you don’t get a false positive, and you are able to show what you really knew, then you do get a couple of extra bonus points, like making that all balanced out, that it turns out to work out nicely from that perspective as well. Later in the paper, you can see me kind of arguing with myself about whether I want to call this extra credit or bonus points or, like, “I put you through this whole thing, guys, I’m going to throw you a bone. Here’s a couple of points for participating in this process,” versus saying “you took this much smaller second assessment, and since it was smaller, I’m going to give you a smaller amount of extra points for passing it, because you get points for passing the first one, get more points for passing the second one.” I’m still not exactly sure how to frame the language around it, whether to think about it as extra credit, or look, you have a chance to do a second assessment, and you’re going to earn more points on that, and those points are also going to count toward your grade, and other people aren’t going to get the opportunity to take that second one and not have the opportunity to earn those extra points. So you can think about it as being earned or being extra, or however you want to think about it, you can really only understand by putting this in front of students and working through it a time or three. There’s got to be some way to talk about it, though.

Rebecca: Like thinking through a student lens. “Ooh, I want to get audited so I can get some extra points.” [LAUGHTER]

John: If only the IRS worked that way.

Rebecca: I was just thinking. But I’m like in all these other contexts that doesn’t play out.

David: That does not work that way in any of the other contexts. And maybe this is just me being a softie, especially in an asynchronous, online course, if I’m going to require you to make an appointment and show up someplace at a certain time, I think you deserve something.

Rebecca: I think that feeds into the question of just in what ways is the system equitable, if we think about the student populations and thinking about your sampling and different strategies that might be employed. How do we make sure that a process like this remains equitable?

David: I think it being truly random is important to being equitable. And there’s a paragraph or two in the paper, some people who did poorly on the first two or three assessments, and now they suddenly do really well on this one, maybe we might weight their potential to be drawn out of the pool a little more heavily. You could certainly do something like that, but it seems like the most fair way to do it is just to do it completely randomly. And I think part of the equity argument here is that it’s really only fair if the grade that you earn is an accurate reflection of your learning. And if you work and study and push and strive and you end up with an 89 and then somebody else who does none of that and cheats their way through ends up with a 93, that, to me, is like the definition of being inequitable. Part of the equity of this is who is selected to participate, but there’s also an equitable outcome of does the signal of the grade truly reflect your learning in a way that is fair? Everybody’s grade really is an accurate reflection of their learning, not some people’s grades are accurate reflections, and other people’s grades are super over inflated because they were cheating and we weren’t able to catch them. I think about the equity on those two levels.

Rebecca: I think the transparency that we talked about earlier too, about explaining the process and making sure students understand the process, that plays into equity as well. It’s really important for everybody to understand a system that might be really unfamiliar to them.

David: Not that I’m trying to convince you. I really would want to try to try to convince them that this is not about trying to catch you doing something. It’s a second measure, and if you did well on the first one, you’ll do well on the second one, and you’ll get some additional points for doing well on the second one. I think there’s a way that that can be explained and communicated and practiced that is fair for everybody. If it doesn’t eliminate the incentives to cheat, it can really dramatically reduce it.

John: And one of the things I was just thinking about, as we’ve been having this discussion, is a classic economics paper by George Akerlof called “The Market for Lemons,” which explains why, when you drive a car off a lot, its value drops dramatically. And the reason is, when you buy a new car, you can expect that most new cars are very high quality, but if you look at the market for cars that are a year old, what happens is, we get a very different mix. The high quality used cars are ones people are likely to keep, the lemons that they are having a lot of problems with are the ones that tend to be offered for sale. In the market for used cars, you don’t necessarily know whether this used car would be a lemon or not, and that’s essentially the sort of system we have with grades in the presence of AI. The whole value of a degree and of the grades in classes can very well be lowered if employers and future instructors at other institutions observe that students have not mastered the skills that their grades suggest that they have, and that can devalue education for all the students, including the ones who actually did master the skills we hope that they have. Having more accurate signals is a really useful way of addressing this, and that’s one of the things I really like about this approach.

David: It seems like now, more than any time that I’ve been alive, for sure, that the number of questions about the value of education are already at an all-time high, confidence is at an all-time low, perceived usefulness is at an all-time low. AI just has the potential to make that situation even worse if we don’t figure out some way to really improve the consistency of if you came out of that program with a B average, I know what that means in terms of skills and knowledge and attitudes and things that you’re going to have, but when those signals don’t mean anything, then people stop relying on them. And, I tell you what, you want to see, the bottom really fall out of higher education, we just need employers to stop requiring degrees as a condition of employment. If a degree isn’t the gateway to good employment, who’s going to keep showing up paying what they pay now to participate in this process. We’ve got to do better.

Rebecca: I think the more we share with students the concern that we have about their learning and why we might put measures in place to make sure that their degree does mean something, there’s a lot of motivation there to focus on learning too, having those setup conversations like motivating in a lot of different ways, motivating because you’re explaining why you want to make sure their degree has value, that that demonstrates care, and that’s good relationship building. But also I care that you learn. I think those are things that can be really valuable, and some of that’s baked into the system without explicitly using that language. There’s a piece of care that’s present.

David: I indicated earlier that it’s possible that I’m a softie, but I am one of those people that tells my students on the first day of class that I don’t know you yet, but I’m here because I love you and I care about you, and I think this whole experience can be one that changes your life, improves your life, the life of your family for generations, there’s real reasons that we’re here. I could be making a lot more money somewhere else, but we’re here to do what we’re here to do, and I don’t think you can talk about that enough. I think it is so easy to reduce it to gameplay. I need this many points, and I get that, and what’s the cheapest, fastest, easiest way to get those points? If we don’t call them back to help them think again about why are they here. Tell them why we’re here. Explain what we’re trying to do together. If we don’t do that, we certainly can’t expect them to be responsible for providing all that context and motivation for themselves. That’s part of what we get paid to do.

John: One of the really nice things about your approach is that AI systems are getting better and better and harder to detect. I remember seeing not too long ago a video you had posted of an agentic system going in and completing all the work in a simulated course without any intervention other than providing the login ID, the password, and the URL. And in that environment, we really need to do some deterrence, since we can’t detect it reliably any longer, and this seems like this approach is independent of how AI systems develop, is that an accurate description of your view of this?

David: It is today, and that’s the goal. I don’t know, it’s the academic in me. I expect someone is going to stand up and raise a counter argument at some point that is going to burst my balloon. The way that I look at it now, it really does feel like it steps back from the way we currently think about it, and steps to the side [LAUGHTER] and steps forward again in a way that it really doesn’t matter what AI can do. You could have it log in and do all of your assignments for you fully autonomously. If you get selected for the audit, and we are going to have a conversation about it, and I’m going to watch you do it and talk through it, then it doesn’t matter if AI wrote your essay, or if you paid someone in some other country to write your essay, or if your friend wrote your essay for you, it doesn’t matter how you cheated, because this is just repeated measures of learning. I took one measure and it showed this, and now I’m going to come back and take another sample and try to find out. So I really do believe today that it’s independent of the kind of cheating that happened. Doesn’t matter what tool you used or what approach you take, so long as I can get to you for some secondary, supplemental follow up, however you want to describe it, where we can really be knee to knee, either virtually or physically, and have an experience where there’s not an opportunity for you to cheat in that same way that you cheated the first time. Now is it possible that we could log on and it could be your video avatar that’s being powered by AI. I suppose there’s some scenarios like that, but we’re not there yet.

John: So we should be safe at least for another six months to a year. [LAUGHTER]

Rebecca: So we always wrap up by asking, what’s next?

David: I’m currently playing with some technology to help a person who would want to implement this strategy be able to implement it more easily in their class. I think it’s one thing to hear it described and for it to be in a paper. For example, if it was an LTI tool that you could add to your Canvas, your Blackboard, and it would provide all the support for you and doing the random selection and pulling the subset of questions that students have gotten correct and provided all that support to you, it’d be a lot easier to use these kinds of approaches. I think for me, the next steps on this work are keep talking to people and waiting for somebody smarter than me to show me why it’s a dumb idea. And while I wait for that to happen, try to create some tools to make it possible for people to start using this approach, because we really desperately need some way to combat, some way to slow down, change the incentives around cheating.

Rebecca: Well, thank you so much for joining us. I really appreciated the reframing and getting challenged to think about the problem in a different way.

David: Thank you. This was so fun. What a treat. What a blessing to be able to put an idea out into the world and have other people engage with it and then have a chance to talk about it. This is academia at its best.

John: Well, thank you, and thank you for all the work you’ve done over such a long period of time.

David: Thank you.

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on Apple Podcasts or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

John: Editing Assistance provided by Fred Llerena.

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420. Teaching from the Same Side

Antagonistic relationships with students are not uncommon—there is a history of faculty distrust of students. In this episode Michelle Miller joins us to discuss a same-side approach where faculty and students work together in support of student learning.

Michelle is a Professor of Psychological Sciences and President’s Distinguished Teaching Fellow at Northern Arizona University. She is the author of Minds Online: Teaching Effectively with Technology, Remembering and Forgetting in the Age of Technology: Teaching, Learning, and the Science of Memory in a Wired World and A Teacher’s Guide to Learning Students’ Names: Why You Should, Why It’s Hard, How You Can. Michelle is also a frequent contributor of articles on teaching and learning in higher education to a variety of publications including The Chronicle of Higher Ed and is the co-editor with James Lang of the Teaching, Engaging, and Thriving in Higher Ed Series at Oklahoma University Press.

Show Notes

Transcript

John: Antagonistic relationships with students are not uncommon—there is a history of faculty distrust of students. In this episode we discuss a same-side approach where faculty and students work together in support of student learning.

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John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

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Rebecca: Our guest today is Michelle Miller. Michelle is a Professor of Psychological Sciences and President’s Distinguished Teaching Fellow at Northern Arizona University. She is the author of Minds Online: Teaching Effectively with Technology, Remembering and Forgetting in the Age of Technology: Teaching, Learning, and the Science of Memory in a Wired World and A Teacher’s Guide to Learning Students’ Names: Why You Should, Why It’s Hard, How You Can. Michelle is also a frequent contributor of articles on teaching and learning in higher education to a variety of publications including The Chronicle of Higher Ed and is the co-editor with James Lang of the Teaching, Engaging, and Thriving in Higher Ed Series at Oklahoma University Press. Welcome back. Michelle.

Michelle: Hi, thanks. It’s great to be here. Thanks for the chance to speak with you today.

John: It’s great to talk to you. It’s been too long. Today’s teas are:… Michelle, are you drinking tea?

Michelle: I am not. I had all great intentions, and one thing led to another, and our time was upon us, and so I will be drinking a nice, tall glass of water

Rebecca: Again, the foundation of tea. I have Lady Grey today, John.

John: And I have ginger peach green tea today.

Rebecca: Nice. So we invited you here today to discuss a workshop that you’ve been offering recently on teaching from the same side. What do you mean by teaching from the same side.

Michelle: So I want to just say right off the top here, it’s not like a formal framework or a theory or something like that, it’s really one resonant phrase that kept coming to the top of my mind to bring together a number of themes and ideas and even philosophies that I’m seeing converging out there in the world of higher education, pedagogy and course design. And so when I look at all the roots, I think of things like Pedagogy of Kindness, Cate Denial’s wonderful book and framework. I think about the idea of relentless welcome that was talked about in Peter Felton and Leo Lambert’s book, even some themes that come up from ungrading and alternative grading, all of which are feeding into this idea of: “Are there strategies? Are there practices that are essentially more adversarial than they need to be in our relationships with students and what might we try instead, and what can be some of the outcomes?” So those are some of the things that pulled together and have started again to come to the forefront of my mind as I’ve talked about this with faculty. So, teaching from the same side, itself, just the phrase, it’s also something that I wrote about in a newsletter issue from a couple of years back, and it keeps coming back to my mind, and I think it continues to resonate with readers of that newsletter. I think I got a lot more traction with readers that I have with some other ideas or themes or discussions that I’ve put out there in the past. That’s what got me thinking a little bit more about some fundamental realignments that can take place in our ideas about why students are taking our classes, our ability to meld those goals and find common ground with the goals that we have for them, and to even interrogate and question some practices that we may take for granted, even things like how we frame policies in our syllabus, what those policies even are, and how we think about drawing students into the concepts and material that we want to share with them as excited, engaged teachers ourselves.

John: It makes so much sense that we should share the same goals as our students, that we want our students to learn, and they want to learn. Yet a lot of faculty come into teaching with this adversarial approach. And Cate Denial talked about that in her book at the beginning, how she was encouraged to not trust students so much. And I remember getting a very similar induction into academia from colleagues. Why is an adversarial teaching approach or teaching relationship so common?

Michelle: Well, I really like how you talked about your formative experiences as a college instructor. And I think even for those of us like myself, where it’s: “ah, that was decades ago. How could that still be affecting me today?” But that’s what formative experiences do. They set us on a track, and they put us in a mindset that may be with us for a lot longer than we realize. So I think it’s really productive to think back, and I encourage faculty to do that as well. When I do get to talk to folks about this and work with them, I say, “Well, what were some of your early experiences, both as a student and as a budding, upcoming instructor?” And yes, like so many of us, I was told explicitly and implicitly at every turn, “Well, you got to keep an eye on those students. Your job is to choose the goals and the content and make the demands on the students.” We are the experts in the room. It makes sense that we would be leaders in that way. But then that turns into the sense of and you can absolutely expect that students don’t want that. I’ve heard different variations on: students just want the easy points, they want to check a box, they want to get a credential, go on to have a job and not intellectually engage. And so, hear that over and over and over, and you’re encouraged, and maybe it’s even valorized in certain cultures, certain departments, certain institutions, that the more you can push that onto students, the better instructor you are. And so I think many of us are questioning that, but we may not have some better ideas or anything concrete to replace it with, or we’re concerned what would happen if I changed this policy or took a different approach? And I’ll say that I also had an experience I’m just realizing now I’ve been thinking back to this experience. It was actually the very first time I ever taught a course as the instructor of record, and it was fraught with all kinds of stresses, as you might imagine [LAUGHTER], and there were definitely times when I felt that what I wanted was mismatched with what students wanted, and that we were on different sides, but it was long enough ago that I’m comfortable even sharing the particular conflict that happened. So I had a teaching assistant in this class, and the way it played out, the teaching assistant was about my same age, which was already kind of fraught enough, so I’m trying to navigate this relationship with him, and he is quite naturally trying to step up and be helpful and tell me what to do and what he thought I was frankly doing wrong in the course. And we had had a lot of student feedback coming in over and over that students, they weren’t happy with the course, but there was one thing in particular that they kind of wanted, and I looked, it was like, “Well, that’s an easy fix.” It just had to do with how many points and how fine grained of feedback they were getting on this one recurring assignment. I was like, “Well, we could do that if we change this midstream and it works better for everybody. Why not?” And my teaching assistant and I had a confrontation in my office. I mean, I remember it quite well. It w as the sort of where you’re both standing up on other sides of the desk and raising your voices at each other. And he said, flat out: “If you do this, regardless of what the change is, if you let those students know that they can ask you for something and that you’ll give in…” his words… “then you’ve lost it. The students are going to be in charge from here on out, and that’s going to be it for this semester. That is what will happen if you do this.” And I don’t see a good reason not to do it, and I’m going to try it, and we tried it. And what do you know? Students were happier and satisfied. We quit getting those same emails every single week, and it was fine. If anything, the level of respect and willingness to put forth productive effort improved. It didn’t go away. So I had the benefit of having that, but it’s something that I still had to tuck away and return to all these many years later and occasionally still do to remind myself that sometimes it’s a matter of just trying it. So even if we’re kind of dissatisfied with an older, adversarial philosophy, there are ways to experiment and find better approaches that meet our needs and our goals and our aspirations as the experts in the room, but also meet students’ needs a lot better.

Rebecca: We see a lot of examples where this us versus them relationship comes up. We see it on campuses, between faculty and administration, between students and faculty in a lot of different contexts. What’s the value of trying something different and not having this us versus them mindset.

Michelle: Well, the other really indelible experience and tipping point that I had around this does it have to be us versus them thought process was during remote emergency instruction. So during the pandemic itself, where that case, I think, like for so many of us, it wasn’t even a matter of like, well, maybe I could take something good and make it even better, that we could accrue benefits. I think we were in survival mode. I know I was. I had a handle on the technology. I think I was probably pretty well positioned, but I still had this experience, as many of us did in spring of 2020, going, “Oh, everything that I planned out and I was going to do and all the boxes I was going to check, because that’s what I always do, we can’t do that anymore.” And I just felt the ground fall out from underneath of me. I’m kind of going, Well, how do I choose? [LAUGHTER] And if we can only do some of these things and not a lot of the others, how can I make the right decisions, and part of it is realizing…[LAUGHTER] giving yourself a little bit of grace, and saying, “Well, you do the best you can, and not all the decisions are going to be right.” But I kept returning to that guiding beacon of, “why did students take this class in the first place?” None of us anticipated how it was going to play out when we all signed on for this. But what were the most important takeaways that they needed and wanted to get? And I just was like, “look, whatever the activity or learning objective was, if it aligns better with that, what brought them to the course in the first place? That’s what we’ll do, and other things are going to take the back burner or go away.” So I think that was one real benefit of when we know we need to revise something and not everything can happen, it can be a prioritization tool. But, what I sense is drawing in some of my fellow faculty to this is the idea of that better and more welcoming atmosphere and the possibility of taking more of our contact and conversations with students out of the realm of like the negotiation over points. “If you do this, I will give you that.” I don’t think any of us are really in teaching and getting inspired by conversations like that. sometimes they have to happen, but to have fewer of those and more of “I am struggling with the material. I’m worried about how this is turning out. I don’t know what to do next,” and me being able to step in and say, “Ah, I can help you,” because we are fundamentally on the same side. And even up to yesterday, when a student was asking me something kind of involved about a test grade, and could we do this? I had to take a breath, step back and say, “Okay, what moves her closer to the common goal of her learning about and getting excited about psychology, which is what we’re doing in intro to psych, and what would move her further away from that?” And yeah, more of a same-side solution, without getting too far into the weeds of what it was, I think we hit on something, and I saw a little bit of a light come up for her as well. Now, I think non-adversarial teaching approaches of different kinds are starting to make it into scholarship and teaching and learning and other sorts of literature. But here too, I want to be upfront and say, Hey, I don’t think that we can point to 20 research studies and five meta-analyses showing, well, if you tweak this one thing about your mindset or philosophy, that students are going to attain X, Y and Z. I hope it happens. But right now, I’m in that, to me, exciting and sometimes intimidating state of like, I think there’s something to this, but we just have to keep working working with it.

Rebecca: Minimally, maybe you’ll just be happier. [LAUGHTER]

Michelle: …minimally happier as an instructor. Yes, that’s not about just saying anything goes or let’s always be buddy buddy, and I never want to have that conversation about your grades. It’s not that so much. I think it’s a matter of balance and realizing how even subtly telegraphing or communicating to students like, yeah, no, I said it was all about the learning, I mean that and the points, all that will shake out [LAUGHTER] in the end, and I’m actually willing to act accordingly and keep on that talking point. That really does start to make them step back and say, like, “Oh, actually, this is different, and I think I like it.”

John: Earlier you mentioned that so many of the discussions among faculty are with perceptions of declining student engagement, less student motivation, and students seeing education primarily as a means to a degree and checking off that box so they can move on to the next stage. And there are some surveys that indicate that students today see less connection between what they’re learning and their future lives and careers. Might the same-side approach help support an environment where it’s easier, perhaps, to motivate students,

Michelle: Right, so student motivation. And here too, it’s sometimes, even to this day, still like a little uncomfortable to me as a cognitive psychologist and one who comes from that tradition and sort of side of our psychology. But, as I frequently share about Minds Online. I realized just in the course of writing that first book, which is very cognitively oriented, we talk about memory, we talk about transfer of thinking skills and all this stuff. But I was like, “Oh, wait, if we don’t also talk about why students are doing all this great evidence-based [LAUGHTER] coursework in the first place, then why are we here?” So yeah, just acknowledging that, and reminding myself pretty much every day as an instructor that yes, I do have to think about this. So there is that perception. And I’m not, first of all going to necessarily just totally turn away from somebody else’s authentic experience and say, “This is what my students are telling me, but I respectfully also submit that when I really started reflecting on it, my experience, even recently with students, has not fit that mold of like, “Well, Professor, can’t you just not take up my time, give me my points and let me go on my merry way to a job.” I have students expressing a very diverse range of goals. Some have not formulated goals. They’re not trying to tick a box to get a job. They don’t know what the job is yet. They’re not even sure what credential they want to get. So I think in the right environment, if you know what to look for, and you’re primed to look for it, that you will see that students they do want to learn. Now do they always act in accordance with high intellectual ideals that we start the semester with? No, and I would submit that none of us do. It’s just not how human beings work. But there is a core and a well of authentic intrinsic engagement. But actions need to follow those ideals. So we talk about motivation. I do keep coming back to and frequently sharing with my fellow faculty two old good solid aspects of motivation theory that just seem to work time and again. And one of them is actually getting a lot of new air time as well, and sort of a revival of interest. So I can share those with you, and I’ll hit the real high spots of these. First of all, self-determination theory, our old friend… and all of the motivation theories, by the way too… they also really bring home an important point, which is not to think about motivation in terms of “you’re a motivated person,” or “you aren’t.” Motivation theory just really looks at the conditions of the environment and the setting, which is great news for us teachers, because students don’t have to walk in, just motivated people. They can respond to the cues and the incentives we give them. So self-determination theory is we’re more motivated when we have autonomy and choice in what we do, we have some sense of mastery, or that we’re getting better at what we’re learning, and there’s relatedness or social components, so somebody else out there cares [LAUGHTER] that I’m getting better at whatever this thing is. And I’ve just seen informally, but it’s a very strong impression that I have over the last few years of like scholarship of teaching and learning and learning and learning sciences research, lots of folks are discovering or rediscovering these principles and say, “Well, what happens if we actually bake these into, say, an online class? What happens to student achievement, especially around the autonomy and choice part?” And that’s one that too, that used to be really tough to do. I tried building all kinds of choices and saying, “Well, maybe students can be graded more on tests or weight their assignments more heavily.” I tried that many years ago, and it was so hard to do and track, and now, with better technology tools, we can say, “Why didn’t you pick this? This is your strength and you want to pursue it. Do that, or here’s a fork in the road, pick A or B.” So those things can really elicit just some basic, more motivated behavior. So there’s that, and then there’s always intrinsic and extrinsic motivation. Lots of us say, like, you don’t have to just rely on intrinsic motivation and hope that it will be there. There’s ways to kind of promote that, and it doesn’t mean that you have to get rid of all grade or other kinds of incentives. So I’ve been playing around with different ways to spark that intrinsic motivation, some sneaky ones that psychologists know about, and also some ones that I think lots of us hit on through our teaching experience, things like introducing surprise or asking students to predict, rather than always just telling them what the outcome is, so that can help build that over time.

Rebecca: Were there some sneaky ones you were going to share?

Michelle: Well, see how I did that. [LAUGHTER]

John: Is there a secret handshake or something needed for these?

Michelle: Oh, it is. It is, it walks a fine line between psychology and perhaps a little bit of manipulation, but people can decide if this is in their comfort zone or not. It has a terrible name, which is the “hypocrisy effect,” but has wonderful outcomes. So essentially, it’s a way to try to induce attitude change by getting people to act in accordance to what we’ve said or done before. So we all kind of naturally like to be consistent. If we say it, we tend to start to believe it over time. So there’s ways of doing this, essentially getting students to endorse or identify for themselves the value of either course features or things they’re learning about. Like I have a colleague here at NAU who, years back, was teaching a first-year seminar and it’s a pop culture topic. I won’t get too deep into what it was, but you might look at that and say, “Oh, sure, it’s inherently interesting.” Then again, students may look at it and say, “Well, maybe I should spend more time actually studying in this required chemistry class” or something. And maybe their families are even saying, like, “Why are you taking that?” So, right from the beginning, what he did is he asked students to write a letter home. I don’t know whether they sent it or not, but this is a classic technique to tap into this. So that was the assignment: write to your family and tell them why you’re taking a class in this thing that, on the face of it, might seem a little frivolous, and talk about the skills you’re going to acquire and how that’s going to help you in everything you’re going to do to make the most of your college education from here on out. So, that could be a way to spark authentic buy-in to: “Yeah, this is why I am actually going to put effort into this class,” or in my case, I hit on this with an assignment that does double duty, trying to get more investment in using class time and staking more of the grade on that without doing very traditional participation grading. So they do a reflection on what they’ve been learning over the last two weeks. And one of the prompts that’s in there does ask them like, “What’s your favorite learning?” and yeah, I’m leaning on them pretty heavily.[LAUGHTER] It’s a little heavy handed to say, “Tell me what you like.” But what does that do? You come up with something. I mean, students do have the option. If they’re like, “this is not doing it for me,” [LAUGHTER] I won’t take that personally, but most do find something. And it’s a good fit for intro to psych, because you do something totally different every week. There’s something for everybody [LAUGHTER] in this course. And so they’re the ones saying, “Well, here’s why learning about Pavlovian conditioning can really help you in your life. Here’s something I didn’t know about our sensory systems that was really insightful.” So instead of me always telling them, they’re telling me, and it should spark more engagement over time.

Rebecca: Good. I want you to get off the hook without the sneaky… [LAUGHTER]

Michelle: Yes, knowing me as you do.

John: In our past discussions and much of your work, you usually focus on the cognitive side of learning, as you’ve mentioned, things like attention, memory, critical thinking. How might teaching from the same side support all of that?

Michelle: Well, I think that that’s just such an exciting perspective on this as well, and that’s something that I’ve really been challenging myself on lately too. Say, are these two separate things? So building in things like more retrieval practice, that active, effortful recall that we know is so much better than just the standard playbook of like, okay, you make a PowerPoint deck and explain it to me, and then I’ll take it home and reread it, which we know does not work really well from the knowledge perspective. Distributed spaced studying is sometimes harder to do as schedules get busy, and transfer and practice, this is hard stuff to actually get in there and keep practicing the skills, including with really messy, challenging problems. All that stuff is evidence-based. You know it works. I know it works. Our students, on the other hand, just they see the effort, or even some other facets of this that dissuade them from it. So the way I’ve been thinking of it lately is like, okay, so we finally have these evidence-based practices going mainstream. Like, really over the last 10 years, it’s this incredible success story with more people, podcast listeners, there’s all this great interest. So that’s wonderful, but maybe the next level is to put more into getting students to internalize those on their own. Because, after all, I mean, these are techniques that even if they’re not built into a class, if I know about them, I can probably bring them in as a student, or even if I’m not in a formal class, I’m in professional learning situation years after I’ve graduated, what better skill to have available to me than knowing how to break something down and say, “Oh yeah, I’m going to use some of these same principles.” And there’s some suggestions from the research literature that when students do have those good experiences and see it in action, that they actually do internalize it, even without anybody standing over them and saying, let’s do this. So I’m challenging myself to say, “Well, can I change my mindset from evidence-based practices, cognitive learning principles…?” These are not things just to do two students, say, “All right, I’ve applied this to you because I know it will help,” but also to say, “Hey, this is why it is the way it is, and isn’t it exciting? Let me bring you in.” And that might seem simple, and some of it does come down to transparency, this concept that many of your listeners may be familiar with, where we just quickly say, “Okay, here’s the assignment, but also here’s why it’s here, why it’s set up the way it is, and how it’s supposed to help you.” There is some research showing that that’s beneficial. Students will sit back and go, “Oh, okay, now I get it, and I’m more invested, and I’m on your side now as well to say I’m going to do this hard project and do it the way that you suggested.” So yeah. There is that. But I think also what I’ve facing up to myself is it’s not always just like, “Well, let me just explain to you a better way to do it, and then why won’t the students do it?“ And perhaps coming away is like, “Oh, they’re lazy. They don’t want to try something new, or they just aren’t listening to me.” Well, think of it in terms of risk. Students, by the time they’ve gotten to our classrooms, they are, of course, not blank slates, especially when it comes to their study techniques. If you talk to students for any length of time, you know that they’ve developed what they believe oftentimes are successful study approaches. And it’s a risk. So it’s really a risk-benefit calculation that our students may be engaging in to say, “Well, not only are you telling me to do this thing that’s hard, to close my book and quiz myself, but that’s going to take away from or replace something that’s worked before. Just because you’re telling me to do this, you want me to put my grades on the line [LAUGHTER] and throw out the thing that got me to here.” So when you see it in that way, you realize that there’s perhaps some different tactics and approaches. And here, some really esteemed cognitive psychologists have picked this up as really a challenge. So Mark McDaniel and his longtime collaborator, Gil Einstein, they’re known for a ton of different applied research findings and discoveries all over. And they stepped back and said, “Oh, wait a minute. This is an example of a dynamic that has been with us for some time in all branches of applied psychology, which is just knowing doesn’t transform behavior. Maybe folks out there are all eating their eight servings of vegetables and 30 minutes of exercise, doing everything we know we’re supposed to do, we don’t do it.” And there’s lots of reasons why, but Einstein and McDaniel said it’s still my sense is a work in progress, but they’ve put together a pretty detailed step-by-step program. They call it KBCP. So knowledge, belief, commitment, planning, I think, is what it stands for. But basically, you can get the sense here that it’s about not just “do your retrieval practice,” but also, “let me tell you about it, sure, inform you. But I’m not going to stop there. Let’s also do some demonstrations. Let’s try it with and without, and we can all see it in action.” So building that really authentic buy-in, and then encouraging students to get out there and try it in higher stake settings. So okay, what do you plan to do for that big exam you have in that other class? And let’s lay out a plan for that, and then come back and reflect and say, Well, did it work the way that I predicted it would [LAUGHTER] as the expert? And now, what do you want to do? So again, it’s something that I think is emerging, and their program is pretty detailed. So I don’t know that everybody’s going to go through that step by step, but the spirit of it is very much with me as a cognitively oriented instructor and researcher to say, “Okay, but how do you really reach people so that they are willing and excited to take it forward” and realizing that students, under the right circumstances, may do that, and that’s a much greater gift to them than just what you’re doing by designing a single class.

Rebecca: One of the key things of that model seems to be the idea, or from my experience, is that ability to achieve something and achieve that success and see it working, so that you then might be motivated to try it again. Thinking about any parent who has a kid that doesn’t like to practice stuff, but if they have some success in seeing that the practice helps them achieve something that they want to achieve, then they’re more likely to do it again.[LAUGHTER]

Michelle: It’s a competence piece. Now you’re putting it that way. Now I’m kind of seeing that connection. It’s the competence piece of SDT, and, yeah, as inspiration to stick with it and do the hard things. And when we’re on the same side, we have our techniques as parents who are also in the motivation business, but I have to feel like we are in a better position to do that when we can help celebrate and say, remember, we are in the same side. And here’s where it was difficult, but here’s where, yeah, you tried it and it worked, and let’s celebrate that win together from the same side.

Rebecca: You’ve mentioned a wide variety of cognitive practices. Can we think about what that looks like in practice?

Michelle: Yeah, and here’s where we can tap a little bit more into my other love within the field of psycholinguistics, but some of this is just basic communication principles as well. So as a piecing together and pulling from lots of different areas, how do we communicate that we are on the same side and establish that atmosphere of, frankly, trust and a non-adversarial approach to these things. Some of the things that have struck me as just, first of all, a lot of this work, a lot of the folks that I would consider to be my models, and the folks I’m looking up to here, they’ve talked about the syllabus as a starting point. So there’s lots and lots and lots of work out there. Sometimes, like, as the work builds up, it’s hard to synthesize, but a few threads that I’ve been pulling out. So anybody who has not read Kevin Gannon’s classic, I think, “How to Create a Syllabus” guide, it came out in the Chronicle of Higher Education a few years back. It was really, I think, one of the first clear, unambiguous, like “we need to do this and not that” in our syllabi, including calling into question, in a good way, a lot of the things that we have taken for granted, and I know I just copy pasted [LAUGHTER] semester after semester, including things like using all caps. It might come from a good intention of like, “this is important, I want you to see it.” But as Gannon so accurately points out, this is how we scream at each other online. And why do that? [LAUGHTER] and it’s just saying is there some other way to highlight what’s important? Or even, I had a faculty member say to me recently, she’s like, “Yeah, for all the complaining about, oh, students don’t read it, students don’t get it. Well, think about the policies we deal with. When do we look at them? …was when we need them.” So yes, absolutely, students should read the thing from top to bottom. This faculty member, she even sends out, pieces out, like relevant parts of it as reminders or announcements at the right times of the semester. So there’s other ways to emphasize besides just the all caps and Gannon also talks about is like, is there some way that your syllabus is kind of getting across that, not only here’s the things I don’t want you to do, but there’s no reasons for it other than I say so and it gets across this idea that “and I expect you to do all these bad things.” So playing around with ways of dialing that down. So syllabus warmth is another major concept, some interesting findings about how sensitive students are to that. And then lastly, I ran across, just in the last two years, a great article came out, maybe we put in the show notes. It was focused on STEM syllabi. And here they just took a very open approach, and they surveyed a variety of syllabi to say which of these seems more supportive and inviting and warm to students? And they have a great list that they laid out, including things like just phrasing things as we: we will, we are going to engage in these difficult topics, and here’s how we are going to do it, instead of students must… [LAUGHTER] which is what used to be in all of my syllabi, talking about challenge in positive ways. And here’s the resources that we want. And again, sometimes, yeah, it’s a good thing to have, like, “well, here’s the tutoring center.” But to say, “hey, successful students go to the tutoring center, and I promise you, [LAUGHTER] they will be supportive,” …some other way to do that and encouraging, very explicitly, that we do want students to come talk to us. So yeah, it’s like, well, I said what my office hours were, and now I’m sitting here, and why won’t students come talk to me? [LAUGHTER] And now I have several other alternative ways to schedule appointments, and I do give a little rah rah, but I also back up that verbiage with “and here’s even more access to me and all the ways to do it and in the circumstances under which you should do it.” So that’s one big starting point, is the syllabus. We can definitely get into a few others. But if you start there, I think a lot of other things will fall into line.

John: And we should mention we have a few past podcasts that address some of that. We’ll include some of the links in the show notes related to effective practices in creating that same side environment in the class using the syllabus.

Rebecca: One of the things that I think I’m hearing you say is that to be on the same side doesn’t mean we don’t hold boundaries, it’s just how we communicate those boundaries.

Michelle: Yeah, absolutely. And to pick up on that, run with that a little bit, that is now a really important part of my practice as well. While I’m going through the syllabus and cleaning it up and fixing it up, as far as tone, I’m also questioning the policies, so things like I’ve written about being pretty critical, and I don’t do anymore, the 10% per day deduction for deadlines. I handle deadlines very differently now, which is not to say I don’t have any or it’s anything goes, but I think it’s more the process of questioning it, of saying, “Well, which deadlines in this course are actually fixed, and have I explained that to students or mentioned it in any way to differentiate those where there is a firm deadline, like you really do have to get your discussion post in by Sunday night,” because, Haven’t we all been in an online discussion and somebody answers you three weeks later and we don’t actually have a conversation? Didn’t take forever, but that’s just a little bit of saying, “Yeah, it’s not just because I say so.” So yes, as we get into the substance of it, that is where we do have to think pretty deeply about what appropriate boundaries are. And just for the record, too, it doesn’t mean being buddy buddy, and we’re all friends with students at all times. I’m pretty formal in my interactions with students. That’s appropriate for my style and my persona. But I would challenge listeners, go back over a syllabus, as you’re planning for next semester, identify at least one thing to say, “Is there some way that this could be less harsh?” Perhaps even, as I mentioned, I have my little heuristics for saying, “Well, do I say yes or no?” Does it take the student closer to the learning goal or away from the learning goal? If it’s an assignment that’s intended to develop their skills, so it’s a formative assignment somewhere in the middle of the semester and it’s late, I mean, if the goal of that is to engage them in the learning and that’s why I worked so hard building in the first place. Well, if they’re five minutes past the deadline, don’t I still want them to do it, maybe I still want them to do it a week after the deadline. So with that learning and the shared goals and those shared ideals as the reorientation point, that’s what we can go through and do. So yes, it doesn’t mean throwing out grades, necessarily, unless you want to bring in ungrading for other reasons. It doesn’t mean that now we’re all completely informal, and it doesn’t mean that there aren’t any hard and fast boundaries in the course. But I’ve thought those through and not simply just transferred them over, because that’s what we always do, and if we don’t, students will take advantage of us.

John: One other thing that we’ve talked to you about in the past is the importance of learning students’ names. Could you just talk about that a little bit, and we’ll include a link to your book as well as the earlier podcast on the topic.

Michelle: Yeah. So I mean, I guess if we trace the whole evolution of how to get on the same side or begin that in our instruction. It starts with me thinking about my past and what do I believe is true about students, and then looking in at the overall policies and the objectives of the course, then getting into the communications, and then I’m in the classroom with them, and if it is a face-to-face class, one of the very best, often surprising to students, and effective ways to make a personalized classroom atmosphere is to know and use students’ names. And so that’s also something folks who’ve followed my writing or things I speak about know, that’s something that I’ve really been on a mission to do in my own practice, and to help others know how to do it as well. Now, that said, it’s very, very difficult. That’s one of the themes of the book. If folks see it right off the top, it’s like, and if you’re one of the many people who sidle up to me in various settings and go, “Oh my gosh, I have to tell you something. I’m not good at learning names,” like, okay, most of us are pretty bad at it. It takes effort, and that can be an effort that we model. I mean, even as I circulate around in my classroom, if it’s a big class, we’ve got little table tents with names, which is a great starting point, but I want to eventually know the names, [LAUGHTER] so I go around to the little groups during small group discussions, “Okay, turn your table tent over. I’m going to practice.” And they see me making mistakes. They see me putting effort into it, and see me struggling a little bit, which maybe also establishes a little bit of common ground there as well. But if we put in that effort, I guarantee you that not every student, not every time, but over time, you will see a definite trend towards students saying, “You know what? I think I will listen to what she’s saying about the value of this course. I will follow her advice when she says, ‘study it this way, not that way,’ even though my way is harder, I’m going to stick with it when times are tough. And yeah, I’ll do what she says and try to focus on the ultimate goal of learning and attaining what this class is all about, and not just about taking off points and making sure that I can just put in less effort.” So I think that that is definitely of a piece with the rest. And I hope that folks, whether it’s through the advice in my book, or a lot of other good advice out there, or their own techniques, will keep working to get a little bit better every single semester.

Rebecca: I think we have lots of opportunities now to think about how to work more from the same side, but we always end by asking: “What’s next?”

Michelle: What’s next? Well, I’m going to keep working with this idea and seeing how I can bring it into the classroom and keep an eye out for the great research that’s out there, and continue to share that in the newsletter that I put out to faculty and instructional designers and others who care about learning. I will be speaking about this or offering me an opportunity to be part of a workshop… upcoming POD conference. So for those for whom POD is part of their professional life, they might want to check that out. And I will be going into a new role that I’m excited to take on at my institution. It’s a co-directorship position where we’re going to be looking at AI in the curriculum and bringing some of the developments and robust debate in that side of instruction right now, it’s part of, I think, all of our lives, bringing that into my professional life at NAU as well.

John: Well, that’s an area where there’s so many interesting challenges and such a rapid pace of change. That should be an exciting thing to be working on.

Michelle: Yep, all the more reason to get on the same side, don’t you think?

Rebecca: Definitely, and you won’t be bored, that’s for sure. [LAUGHTER] Lots of motivation to get involved in that work.

John: And I wish I could make it to the POD thing, but I’m going to be at the OLC Conference, which, unfortunately, is at the same time this year.

Michelle: That’s how it shakes out some years. We make our choices the best we can.

Rebecca: Well, thanks again for joining us, and hopefully we’ll get to talk to you again soon. Thank you.

John: Thank you, Michelle. Again, it’s always great talking to you, and I also hope we get to talk very soon.

[MUSIC]

John: If you’ve enjoyed this podcast, please subscribe and leave a review on Apple Podcasts or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

John: Editing assistance provided by Madison Lee.

[MUSIC]

418. The Lift

It’s easy to become discouraged and disconnected in today’s higher ed climate. In this episode, Kelvin Thompson joins us to discuss his new project designed to provide us with a lift in challenging times.

Kelvin is the Vice Provost for Online Strategy and Teaching Innovation at the University of Louisville. Kelvin developed the BlendKit Course open courseware as part of the Blended Learning Toolkit which he developed while at the University of Central Florida. He regularly serves as an invited speaker on issues related to online and blended learning. Kelvin is a co-editor of the Sage Handbook of Online Higher Education and has long served as a co-host of TOPcast: The Teaching Online Podcast.

Transcript

John: It’s easy to become discouraged and disconnected in today’s higher ed climate. In this episode, we discuss a new project designed to provide us with a lift in challenging times.

[MUSIC]

John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

[MUSIC]

Rebecca: Our guest today is Kelvin Thompson. Kelvin is the Vice Provost for Online Strategy and Teaching Innovation at the University of Louisville. Kelvin developed the BlendKit Course open courseware as part of the Blended Learning Toolkit which he developed while at the University of Central Florida. He regularly serves as an invited speaker on issues related to online and blended learning. Kelvin is a co-editor of the Sage Handbook of Online Higher Education and has long served as a co-host of TOPcast: The Teaching Online Podcast. Welcome back, Kelvin.

Kelvin: Thanks very much. Good to be here. Thanks for having me, Rebecca and John.

John: Good to talk to you again. And today’s teas are… Kelvin, do you have tea or do you have some coffee with you? [LAUGHTER]

Kelvin: You know, I try to… when in Rome… I made tea. This is a jasmine green tea of indistinct provenance. Very nice.

Rebecca: I have English breakfast today. John… stressful morning.

John: And I have a pineapple ginger tea…

Kelvin: Ooh, that sounds good.

John: …from the Republic of tea, so a somewhat more defined provenance.

Kelvin: Yes, upscale, none of this swill like Kelvin drinks.

Rebecca: I’m lucky I have any tea today. We’ve invited you here today to discuss your transition from regular podcast to what you refer to as a not quite a newsletter on LinkedIn called The Lift insights and inspiration for academic innovation, digital learning and leading, which is accompanied by an audio version on SoundCloud. Can you talk a little bit about the origin of this not quite a newsletter?

Kelvin: Sure. Thanks for that. As our existing podcast was reaching some kind of a point where we might be winding it down, I’ve kind of enjoyed, I think you can probably appreciate this, enjoyed the sort of the process of having to think regularly about organizing your thoughts in some way toward a wider audience, outside of, like just the voices in your head. And I was thinking, Well, what might I do to have some kind of contribution to the community? And I’ve been kind of watching some of the podcast numbers, and podcasting seems to be continuing to evolve. And I thought, well, I seem to get a steady flow of newsletters personally and professionally. And I had run across the concept of LinkedIn as a newsletter platform… had sat in on a webinar about LinkedIn newsletters a while back, and I thought, well, let me explore that. I say not quite a newsletter. I don’t know what a newsletter actually is. I mean, the ones that I subscribe to, they vary, but most of them are sort of like straight prose, and I didn’t really quite want to do that. And most are, like, responding in some way to some kind of current event. I didn’t necessarily quite want to do that. So that’s some of the core ingredients.

Rebecca: Yeah, I don’t know how you knew about the voices in my head.

Kelvin: I was just talking about the ones in mine.

John: So we’ve long been fans of TOPCast, and I was really sorry to hear that it’s winding down, but it sounds like you are leaving open the possibility of continuing to some extent, but are going to be going on a hiatus with a countdown to your final official release of that. Could you talk to us a little bit more about that?

Kelvin: We had our 10-year anniversary, and we’re far less prolific with our release schedule and less ambitious than you all are. We started out as once a month, and then in 2020 we thought it was a good idea in January to start doing twice a month, little did we know, and so we’ve continued that on for the last five years. So we had our 10-year anniversary back in April/May of 2025 and it was a good time to take stock. And we noticed that the listens were significantly decreasing. We looked at wide podcast data. We looked at our specific podcast listens. We looked at kind of the state of the field in terms of online digital education, and kind of figured it must be somewhat us. And did we really want to continue to drip and drab this all the way out to the end, or go out strong and being sort of completists and round number enthusiasts, we thought, well, even though we passed the 10-year mark, which was a kind of a round number, episode, 200 was still coming up. So we would just set that as an arbitrary goal, and so we’ll be a little past the 10 and a half year mark when we hit episode 200 and thought that would be a strong thing to really sprint toward, rather than crawl to the finish line. So we do sometimes say wind down, but we’re really trying to maintain a level of enthusiasm and energy, and tried to find little ways to goose a little additional novelty and energy as we get toward that episode number 200 and then, as you say, John, my co-host Tom Cavanagh, in particular, has been a vocal advocate of, well, I mean, don’t unsubscribe, because maybe we’ll want to say something about something, and we’ll show up and just surprise you in the feed. And, I mean, we’ll see. Maybe we can’t stay away. You know, some people retire and they show up for work the next day. I don’t know if that’s going to be us, but probably not on nearly the schedule that we have been on.

Rebecca: Can you talk a little bit about moving to LinkedIn for your not quite a newsletter? A lot of people use Medium and some other formats and deliver it to your inbox. And this is a slightly different format.

Kelvin: It is, and I gave it some thought. I mean, Substack, Medium, and I did mention that LinkedIn newsletter webinar that I really sat through a couple of years ago and made a lot of notes. I had been thinking about this for a while. Sometimes I let things simmer on the back burner for a bit, and the timing wasn’t quite right, but I was interested by LinkedIn as a newsletter platform. And I think what was most appealing was the fact that instead of like starting from scratch on a new platform, that the LinkedIn newsletter thing is basically just tapping into your existing connections and followers on LinkedIn, and especially your first issue through their newsletter tool gives like a one time invitation to all of your followers and connections to subscribe. So I thought that was sort of a running jumpstart, if you will. And then it was an opportunity to sort of unify, because of already engaging on LinkedIn, to some extent, then the newsletter is sort of complementary to that. I thought all of that had a synergy to it, maybe in a way that a Substack or a Medium might not. So I thought it was worth at least trying on LinkedIn.

John: And some advantages of LinkedIn, besides that already large base of followers, is that the listeners do not have to pay for it, as they would, perhaps with Medium. And also, there have been a number of people have been moving away from Substack recently. To be honest, I haven’t found out why, but I’ve seen a lot of people mentioning that they’re transitioning to a new format. And also, going back just to podcasting, we used to get many of our guests from things we saw posted on Twitter or on other social media sites, and that pretty much has dried up. And we get many more comments about our podcast on LinkedIn now than we ever did on any of the other platforms. So it’s become perhaps a better way of sharing information with an academic audience than the other social media sites that used to do a moderately good job of that in the past.

Kelvin: Yeah, I agree with you, and while I have tried to keep a toe in the water of Bluesky and Mastodon, I haven’t ventured out farther than that. I’m not really active on Facebook, so spin offs from that weren’t something I was really interested in, and I haven’t really mastered the kind of visual communication literacy that Instagram might necessitate. But yes, LinkedIn seems to be where I see most of the professional kinds of interaction, certainly more long form than Twitter back in the day, and I think people have less of an appetite for lots of posts,I think. So space out your posts [LAUGHTER] a little bit more and they’re a little bit longer. But that being said, yeah, it seems to be where the professional dialog is coming and the dialog is more substantive post and then comments, kind of like micro blogging, truly. I mean, we used to kind of use that phraseology around Twitter, but I think more so of like key post, and then responses, more than just the little micro post, micro post, micro post. Anyway, I’ve been fascinated, probably like you, to see how the spaces evolve, and yes, I really appreciate you bringing up. I wasn’t a real big fan of the idea of people having to… I mean, I don’t know… people only like me so much, and I’m just happy if they engage at all, and to do it for a fee hmm, that seemed egregious and unlikely to have any kind of positive outcome.

Rebecca: One of the things that I really enjoyed about your opening not newsletter, is the way that you framed The Lift. Can you talk a little bit about the framing of this particular communication strategy that you’re using?

Kelvin: [LAUGHTER] Maybe to a fault, I tried to unpack the metaphor in a multi-faceted way in that opening issue to really say something aspirational about what I was intending to undertake. So, lift, from like an emotional standpoint, to bring a little bit of mood elevation, to raise our gaze more aspirationally to the horizon. A lift in terms of like, I think I told this story in the first issue, I had a colleague who offered me a lift in his car from time to time when I was in my first few years at my former institution. And so sometimes we need to depend on other people a little bit, because maybe we’re not so up for it today. You know, today’s a rough day, and you need to lean on your colleague a little bit, and then maybe tomorrow, I’ll need to lean on you a little bit. So in all of those ways, the lift, as a construct, as a metaphor, started appealing to me. True story, a little back story. Like I said, I had this idea brewing for a while, ever since that LinkedIn newsletter webinar, and so I kept periodically coming back to it and thinking, well, what would I call it? And I told a little bit of this story in that first issue as well. I had always been very inspired by these words from Dr. Dale Whittaker that much of what we aspire to in higher education is about two things that are intertwined, lifting lives and lifting livelihoods. And since coming here to the University of Louisville, I’ve sometimes talked about the lever that is online, digital, schedule flexible kind of options. So for a while there, I thought about the lever as a title. I thought about the lever and the lift, kind of like the Globe and Mail. And then I thought, Well, gee whiz, you are full of yourself, aren’t you? That’s ponderous. That’s not going to work. And shoved it back into the recesses of my mind or down the screen in terms of the brainstorming Google Docs that I maintain. And then as we decided to really set an end date for TOPCast, I really thought, Well, okay, now is the time to do something. And then with just the… there’s a lot of heaviness in the first part of 2025 in higher education. And I thought, well, The Lift, maybe lean into all of that. Maybe it’s a coalescence of events and circumstances. So I don’t know, it worked for me. I hope it works for you.

John: I think it’s a wonderful metaphor for getting that message across at a time when I think we can all use a bit of a lift. And speaking of a lift, one of the things that continues into this, not quite a newsletter, is some reference to coffee in every issue to date, I believe. How did that become part of TOPCast, and is this going to continue through every issue of The Lift?

Kelvin: The short answer to the last question is, yes, I expect there to be some sort of a bean boost. I call it upping your coffee game a little bit in every issue, unless I kind of have this open call out the thought really is to bring about some sort of embodied mood elevation via food or beverage. And I kind of have a somewhat well-earned reputation as a coffee guy. Some people have said that I’m knowledgeable. I don’t know that that’s true. And some people throw around words like connoisseur. I know that’s not true, but I do dabble, and I have learned a few things. And I thought, well, I mean, coffee is definitely a mood elevator. And I’m amazed at the number of folks who just haven’t made fundamental steps to raise their coffee game. There are some key things that I’ve learned that, do a few little changes, and you’re going to be drinking better coffee and having a better benefit. But I have this open invitation, if maybe you’re a gourmet chef and like, here’s the one thing I’ve learned that people do poorly in cooking food on a stove, tell us. Or here’s the key thing to know about tea drinking, like don’t have an indistinct, indeterminate provenance, go to a good supplier. That’s probably a good tip. So if you, John, wanted to write a little blurb, see, I would slide it in there with attribution. That would be the first tea mood elevation in The Lift. Other than that, yeah, by default, I’ll do something about coffee. And the reason that it showed up on TOPCast… I had this local reputation as a coffee person, and when we were recording the pilot episode, or right before that, not unlike how I describe the backstory to The Lift, Tom and I had been interviewing podcasters in late 2014, early 2015 doing concept development, thinking about what we could do. And it was taking on a life of its own. It was going to be very involved. And he had enough one day, I think we might have been sitting in a cafe, and he said, you know, sort of almost metaphorically, like rip the page out of the notebook and crumple up the paper. He said, “How about we don’t do any of this. Why don’t we just get into a room, you bring, like, a thermos of coffee, and we just have a conversation.” I mean, I don’t think anybody’s gonna listen to that, but you’re the boss, and hey, we’ll give it a shot. And we got lucky, because it really sort of worked for us, and we just kind of kept going.

John: And it was a very well timed podcast as online education was spreading, and there weren’t very many other podcasts that addressed it at the time, and I don’t think there still are very many that address online specifically, but all have started to include much more of it, especially since 2020 with that whole mess.

Rebecca: One of the things that I observed in your not newsletter are like a little section of discussion prompts to have with a colleague. Can you talk a little bit about that section?

Kelvin: Sure. Another reason that this is not quite a newsletter is I’ve tried to think in terms of modularity, like little discrete pieces that maybe some of the other pieces wouldn’t work for you, but maybe this piece would be a go to, and one of those is this idea of like reflection or discussion prompts, and a key part of the not quite a newsletter, is that I’ve been… I say often, I don’t do pithy, it’s not completely true. I do. It just takes a heck of a lot of work. But I’ve been collecting little sayings, little idioms from colleagues for years, and we haven’t even gotten to the ones that I’ve derived myself from interacting with smart, wise people, and I kind of wanted to do something about that, sharing it so that didn’t just die with me someday. So the discussion or reflection questions are in relation to sharing one such little wise word saying that I have found useful. So the sharing of those wise words, by itself, is a little nugget, and I do a little brief video where I unpack if you were interested more, you could learn a little bit more. I got a face made for radio. So not a lot of people go over to the YouTube thing and listen further than the one line thing, but I’m hopeful that maybe an individual having read that little one liner of wise words, might be willing to just scroll down a little bit and ponder a little reflection based on those prompts. Or, I think we have such opportunity to dialog with colleagues. And then sometimes it seems like, I mean, we’re surrounded by such smart, capable people, but to dig a little deeper, we don’t always know where to start. So actually, just to have some prompts that you could say, “Hey, we’re going to use this as a warm up for our team meeting,” or, “Hey, can we have a cup of coffee and just kind of springboard off of these questions about that?” I just thought it would be something that might be useful for a subset of people who open the newsletter, and if not, maybe something else. Maybe the coffee bit will be something valuable. I just hope that there’s something in each issue that somebody will find useful.

John: As we talked about briefly before, you’re releasing this also in an audio version. How has that been received? What’s the sort of mix you get? And also, what is the process there? Do you start with a text version and go to audio or do you start with an audio one and then generate the text from that?

Kelvin: All good questions. I didn’t really set out to do another podcast of any sort. I kind of thought that the idea of even pursuing newsletter as a genre or a venue. The reason I did that is I kind of thought that not everybody is going to listen to a podcast. Boy, there were certainly a lot of Substacks and Mediums and so forth, as you say, and people on LinkedIn. And so I thought, well, something that’s text, text visual primarily, might have a better uptake. And then, if I can make it modular, as I discussed, maybe that’s useful. But then, after I did the first one, then I took the contrary view. See the rebuttal came from the voices in my head, Rebecca. And I thought, Well, I kind of miss speaking into a microphone. And then I thought, I’m not always up for reading one of these newsletters that comes into my inbox. I did skip the fact, by the way, that while on the LinkedIn newsletter platform, while you get, like, a posting with a link, anybody who subscribes to the newsletter, they do get the little email prompting in the same way that you might with those other platforms. I thought when those things come into my email box, sometimes I just let them sit there. I’m like, I don’t feel like reading, or I’m about to get in the car, and I love listening to podcasts or the occasional audio book while I’m doing something else, driving down the road, or walking the dog, or that kind of a thing. I thought, well, I’ve got all this stuff anyway. And John, to your point, I develop out the textual graphic thing. And then I thought, well, what would an audio edition of this thing be like? And it’s primarily an audio performance of the sort of the opening essay, and then sort of a description of some of the other elements. And I mean, it’s brief, they’re about like 15 minutes, give or take, which is half the length of the run time of TOPCast at about 30 minutes. But based on the data that I’ve got, which admittedly is not tremendous on LinkedIn… no offense to LinkedIn… the analytics are kind of rough hewn, but there’s many, many, many, many, many more people who have article accesses in that textual graphic format than the data from SoundCloud would indicate are listening to that audio edition. It’s more of a niche. Maybe it is just the odd person who I’m not going to read your thing, I can’t be bothered to scroll or I want to listen in the car. So there’s definitely people that are steadily accessing the audio edition, but there’s no comparison. And maybe that’s because it’s sort of the audio edition of this textual, graphic newsletter, rather than a true podcast. And maybe it’s because on TOPCast, it’s all very conversational, and not unlike your podcast here, it’s more of a scripted format in this 15 minute audio edition of The Lift. So will it stay around? I don’t know, and unless it becomes burdensome in some way, probably, but I don’t know if that’s gonna become the tail that wags the dog.

Rebecca: It does seem like you use the multimodal lens in thinking about online teaching and learning and the way that you designed this experience, and that there’s like text and visual in video and audio components. I mean, it feels very UDL of you.

Kelvin: Well, yes, I mean, I think that’s an occupational hazard. In fact, I reached out to, I kind of put a little advisory group together to the prototype pilot issue and asked for some feedback. And that was very scientific. I went to, like, the last 10 or 15 people that I had individual messages with on LinkedIn, and I just reached out to them and said, “Will you take a look at this and see what you think?” And one colleague pushed me a little bit on the accessibility part, even though I had done alt text and so forth, just even making more explicit, which I have mixed feelings about, but for images, in the caption for images, taking more of alt text kind of approach, even though actual alt text was already there, so that’s interesting, but it is sort of an occupational hazard in this field to think about things from a multimodal, UDL kind of a standpoint. So here’s hoping that it’s walking the talk.

John: One thing that surprised me with our podcast from the beginning is the number of people who only look at the transcripts. I never expected that. I will look at a transcript if someone referred to something that I want to look up later, or if there’s some reference that I want to go back and pay more attention to. But the advantage of podcasts for me is that you can listen while you’re doing all those things that you said, while you’re driving, while you’re doing other things where you don’t need continuous focus, but we get a lot on both. So it’s nice to have both options.

Rebecca: I though he was going to point me out as someone who likes to read transcripts.

Kelvin: I’ll tell you, I’ve been sort of a loyalist to Apple podcasts, I guess, through the years, out of habit than anything else. And when a year or two ago, Apple podcasts started just sliding in AI generated transcripts, regardless of whether the podcaster had an actual, carefully constructed transcript or not, I have found a lot of affordance in that. There’s too many times I’ve been listening to a podcast and then driving down the road, used my interface with my phone to do a voice activated voice to text text message to try to capture one little phrase at a time, like a quote from a podcast, pause the thing and then “send message to Kelvin.” “What would you like to say to Kelvin,” “from Tea for teaching podcast episode number one zillion and six quote.” The key thing to remember is comma…” You want to send it or re-record it?” “Send it.” “What did they say?” So getting to that transcript now and actually pulling it up and like, oh, that’s what they said, you know, copy, paste, put it into my notes folder. I like it.

Rebecca: Yeah, it’s handy, for sure.

John: It’s really nice to have it. At the time of this recording, the most recent issue of the lift is Issue five. We’re recording a bit further ahead than we generally have in the past, so there may be more issues by the time you listen to this.

KELVON: Here’s hoping.

John: And one of the things you mentioned in there was the starfish story that we hear at so many professional development workshops about someone seeing all these dying starfish on the beach and throwing them back in and… well, I’ll let you tell the story. And one of the things you note, though, is that story is flawed in some fundamental ways. Can you share that argument with our listeners? I thought it was an interesting argument.

Kelvin: Picking up the typical story from where you left off all the starfish dead or lying there wounded or whatever on the beach, and an individual is seen hurling individual starfish back into the ocean waves, and some sort of outsider figure comes up and says, “Well, you know, you’re not making any kind of a difference,” kind of gesturing into the field of view of these countless starfish littering the beach, and then the protagonist, stoically reaches down, picks up a starfish, throws it into the ocean, and says, “Well, made a difference to that one,” and boom, that’s the mic drop punch line. And I’ve held on to that story. I have found it compelling. I have shared that in individual one-on-one conversations, in conference presentations or keynote engagements, but I’ve adopted over time in the podcast or in writing, if I’m about to put back out some sort of commonly used quote or idiom, I’ve started trying to source check myself. I mean, fact check may not be quite the right word, because I don’t know that there ever was, like a person on the beach with the starfish. Somebody devised that. And like, before I propagate this further, is that actually good? And then I was also pondering this whole idea about making a difference. And I started going there. I was going to do something with that. I mean, call it hackneyed, if you want, with that often used story illustration. And it turns out, step one, it’s wrong, ecologically, that’s bad. Don’t do it if you find yourself on a shoreline somewhere littered with starfish, the best move you can make as a human with compassion for living creatures and for the planet and its ecosystem, sadly, best I can tell… Google it, check for yourself… the best thing you can do, walk away, let everything just be the way it is. Google it, you’ll find out. And I’m like, well, dang, that messed up a perfectly good story illustration, but then I was pondering that further. And the reason I’ve held on to that illustration, personally, in so many individual conversations, is sometimes it’s what I found it most useful for is, you’ve got this internal locus of control. You can do something. And in my old institution, a couple of presidents back there were two lines that a historic president said that got woven into the fabric at the University of Central Florida, and there’s still vestiges of these today, I think. This President said, “accent on excellence, accent on the individual.” And that individual centrality thing made a difference to that one. You can’t do everything, but you can do something. That idea, I always found very salient, very powerful, and I’m like, wow. Well, that messes up everything, if it’s not a good thing to propagate. And here’s where I got to, John and Rebecca, is I think that internal locus of control thing is a necessary, but not sufficient condition for making a difference via academic Innovation, digital learning, leading any of the various important work that we aspire to in higher education. It’s necessary. You have to take responsibility for doing something in your purview. But it’s not sufficient. You will not, personally by yourself, accomplish the kind of scale of impact that is necessary, that we are aspiring to, in the, shall we say, currently fraught sector of at least American higher education. It’s going to take partnering, and it’s going to take this emphasis on the human, this emphasis on vulnerability and compromise and working together and finding common ground, and maybe be willing to set aside my priority to connect with your priority and be in service of that, because we’re going in the same direction, and that kind of a thing, that’s what’s going to be important to make a difference, and the starfish story, by itself, won’t get you there.

John: And it’s all too common for people to be working in their own silos, ignoring the fact that everyone else is having their own struggles. And by working together, the impact can be much larger. I don’t think we’ve ever seen a time in higher education where there have been so many threats to our continued existence.

Rebecca: Yeah, and I think you can find it difficult to figure out what you can do individually sometimes too. And so I think the ecosystem that you’re suggesting within an institution and across institutions is a really powerful way to think about it, rather than kind of an individual. This ecosystem model is key. I think that’s why your reflection questions were resonating with me when I was re-reading some of your not so newsletters. And that’s because I feel like right now, people feel really drained with so much going on that the conversations that I’m often having in the hallway… they don’t have any content. [LAUGHTER] It’s like, “Hi, how are you?” “Fine?” …but not really, but we’re just going to say fine, because that’s what you do, and then you kind of move forward to kind of remind us that could have more substantive conversations on a regular basis, even though we feel really drained.

Kelvin: Yeah, I think that’s a slightly troubling but cogent observation of situations across so very many of our institutions, higher ed wise.

Rebecca: Can you talk a little bit about some of the topics you’re hoping to… we’ve hinted at some of the ones that you’ve already talked about in your not so newsletter. But what are some of the ways that you see the not so newsletter going forward, or the kinds of things you might address?

Kelvin: Yeah, I suppose the short answer is, I really don’t know. The longer answer is I have pretty deep bench of wise word expressions, sayings, either the ones that I’ve collected or the ones that I’ve coined through my decades in K-12 education and then higher education. So I’m constantly thumbing through those. And then I guess what I look for is an intersection of wise word expression, current moment in time that we’re living through in higher ed, not so much like a discrete news item, but like dynamics, like listening to the conversations that I’m hearing at my institution, or I’m seeing on LinkedIn, or there’s several daily news feeds… higher ed related… that I scroll through, and I’m sort of like using that as a bit of a filter when it’s time to gin up the next issue. So I’m sometimes thinking like an issue or two ahead, but I try not to get too far ahead of it, and try to stay somewhat grounded in the now with an eye toward the more timeless, which I would say is the nature of those wise word expressions, but that’s a long way of saying. One, don’t know for sure, but two, everything I think so far will be in service of our collective multifaceted ability to work together in service of important, aspirational higher ed goals that serve an ever expanding, widening range of potential learners. So that’s a lot to unpack, but it’s got to line up with that, because that’s what keeps me coming back in what I hope we’re doing increasingly better job of serving those potentially wider conceptualized group of learners, not just the same students that we had last year, but how can we do better serving a wider range of students.

John: And speaking of a changing mix of students, could you talk a little bit about how your new position at Louisville differs from your prior role at UCF?

Kelvin: Yeah, happy to. I currently serve here at the University of Louisville as Vice Provost for Online Strategy and Teaching Innovation, as you said. And honestly, I was for the record, happy where I was, doing what I was doing, and who I was doing it with. And on August 30, 2022, I happened to open the email that day, but when I did, the juxtaposition of roles in that title got my attention. Not all positions that have responsibility for online learning or that have responsibility for teaching and learning centers juxtapose online strategy and teaching innovation in that way. So I was intrigued. I’ve always liked to have a kind of a foot in both of those worlds. Where I came from at UCF, there was a bit of a division, for historical reasons, between the Karen L. Smith Faculty Center for Teaching and Learning and the Center for Distributed Learning. Although those organizations have worked really well for a long time, I found myself often as the little…. whatever they call, those things on the Lego bricks that allow one brick to connect to the next, those little protrusions… I found myself to be that protrusion from the Center for Distributed Learning that was always connecting with the Faculty Center for Teaching and Learning. So I was always interested in that holistic work. So this is a more overarching, holistic role. But then also, of course, my former role, I was Executive Director for the Center for Distributed Learning. I had this multifaceted, but still very online, blended digital learning focus. And in that role, I reported to Vice Provost for Digital Learning, Dr. Tom Cavanagh, who is still currently my TOPCast co-host. So here I have a Vice Provost title. The organization’s quite different, a little bit smaller, more diverse mission than my former one. The institution as a whole here is about a third the size of UCF. But interestingly, both R1s, both community engaged, both in that recent Carnegie classification new description, higher access, higher earnings. Both institutions share all of those and there’s only eight institutions nationwide that share all three of those descriptors. So the nature of the work broadly is similar, and a metropolitan research university context, that’s all similar, but then the organizational context is quite different. UCF celebrated its 60th birthday after I left, and the University of Louisville claims over 225 years of history. So as you can imagine, there’s a bit of traditionalism and friction and steadiness that has both upsides and downsides when you’re engaging in academic innovation kind of work.

John: One other difference, I would think, is that UCF has long been involved with online and blended learning, and I think that’s a relatively more recent area for Louisville. Is that correct?

Kelvin: Certainly does not go back as far at U of L as it does at UCF, but there has been activity in this space for a good 20 plus years. But it certainly is some kind of a signifier that this role that I am in currently was newly conceptualized in order to be searched for. So it reflects a little bit of a new strategic focus. What else can we do in this area more thoughtfully? So we’re working on it for sure. But yes, that is absolutely true. So the first online class was taught at UCF in the summer of 1996 so for the sake of argument, call it 66 to 96 there’s 30 years. So for if we just want to be just really rough hewn about it, for nearly half of its existence, UCF has relied heavily on online, blended, and digital education. It’s a relative drop in the pan… the University of Louisville if we say 20 years and it’s 225 plus years old. I mean, that’s what, less than 10% of its history. [LAUGHTER] So that puts things in perspective, I guess.

Rebecca: Like, it’s always helpful as we’re thinking about ways to reach across universities, as we’re thinking about this ecosystem that we’re talking about earlier, to better understand how institutions are quite different from one another. And just to get a feel for institutions that have similarities and differences from your own.

John: And I think it’s really nice to see that combination of focus on teaching and learning as well as distributed learning in one location, because when they’re done separately, you often have somewhat different directions that may not always align, or a duplication of effort that could be avoided. I think a lot of institutions have been moving in that direction.

Rebecca: We always wrap up by asking, what’s next?

Kelvin: What’s next? Well, I plan to see TOPCast through its 200th episode, and if Tom has his way, the occasional beyond, I hope to continue to release The Lift on a steady schedule. I’ve reached some sort of an intersection of priorities that has slowed down the current month’s release, but I’m committed to keeping that going for at least through a year. And I guess I would welcome, if you don’t mind, your listeners to check it out and send some feedback. What do you like? What do you not like? What would make it more useful as a personal resource? If you don’t mind a shout out using the URL shortening service dub, you can get to the lift on the LinkedIn newsletter platform by going to dub.sh/thelift, all lowercase, no spaces. I’d love to hear what listeners of t for teaching find. Just one and done. Just try it out. Just take a look. Pick one of the issues that you like, and shoot a little note over on LinkedIn, or hit me up on Gmail, drkelvinthompson@gmail.com. I would love to hear, “you know, I’m never coming back to this, and here’s why.” Or, “you know, it’d be a little better if you did this.” Or “I’m going to share this with five friends today.” I mean, I’d love to hear any of that. It’d be okay. Is that all right? You’re going to edit that part out, aren’t you?

John: No. In fact, we will include a link to those in the show notes as well. So if anyone didn’t quite write it down, you can always go back to the show notes for the episode and find those links to both The Lift itself as well as to the SoundCloud version of it.

Rebecca: Well, thanks so much for joining us. It’s always a pleasure to have the opportunity to talk to you.

Kelvin: Oh, likewise. I mean, you all are a delight. I continue to peruse the Tea for Teaching feed. I routinely share episodes from your podcast out through our faculty facing teaching related newsletter here and with colleagues via email and elsewhere. You all are doing great work, and people probably don’t tell you that nearly enough, but thank you.

John: Well, thank you. And we’ve often shared many episodes of TOPCast out to our faculty as well, so I’m hoping we’ll still see some more of those coming out. And one other thing we should mention is your last official episode is the one that’s going to be recorded at OLC, I believe.

Kelvin: Yes, in November of 2025 at OLC Accelerate Tom and I’ve been invited to do a plenary panel of sorts where we’re going to just do an episode. We’re calling it last call at the TOPCast Cafe, and we’re going to look back across the 10 and a half years a little bit for distilling some kind of insights, and look forward a little bit and try to have some kind of encouraging word for the community broadly. And then that session that we record, it might have some light editing on it, but it will then release in January of 2026 as TOPCast episode 200.

Rebecca: Mark your calendars.

John: Thanks again.

Kelvin: Pleasure being with you.

[MUSIC]

John: If you’ve enjoyed this podcast, please subscribe and leave a review on Apple Podcasts or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

John: Editing Assistance provided by Ryan Metzler.

[MUSIC]

414. Federal Policy Impacts Education

The U.S. higher education system has been a primary source of research that fuels innovation in science and industry, provides students from low-income communities opportunity to escape from poverty, and enriches the lives of graduates. In this episode, Rebecca Winthrop joins us to discuss how changes in federal policy are affecting the U.S. educational system and, ultimately, our society. 

Rebecca is a senior fellow and director of the Center for Universal Education at the Brookings Institution, where her research focuses on education globally. Rebecca leads the Brookings Global Task Force on AI in Education and co-leads the Family Engagement in Education Network. In addition to her work with many other global education initiatives, Rebecca has served as the U.N. Secretary General’s Global Education First Initiative’s Technical Advisory Group and served as co-lead for the Learning Metrics Task Force with the UNESCO Institute of Statistics. Rebecca is also a lecturer at Georgetown University and, with Jenny Anderson, the co-author of The Disengaged Teen: Helping Kids Learn Better, Feel Better, and Live Better.

413. Faculty Perspectives on AI

Faculty adoption and use of AI in higher education varies widely. In this episode, three colleagues from the University of Mississippi: Josh Eyler, Emily Pitts Donahoe, and Marc Watkins, provide their perspectives on AI use in higher education. Josh is the Senior Director of Center for Excellence in Teaching and Learning and Assistant Professor of Teacher Education, Emily is the Associate Director of Instructional Support in the Center for Excellence in Teaching and Learning and Lecturer of Writing and Rhetoric, and Marc is a Lecturer in Composition and Rhetoric and Assistant Director of Academic Innovation.

Show Notes

Transcript

John: Faculty adoption and use of AI in higher education varies widely. In this episode three colleagues at one institution explore different perspectives on AI.

[MUSIC]

John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

[MUSIC]

John: Our guests today are Josh Eyler, Emily Pitts Donahoe, and Marc Watkins. Josh is the Senior Director of Center for Excellence in Teaching and Learning and Assistant Professor of Teacher Education, Emily is the Associate Director of Instructional Support in the Center for Excellence in Teaching and Learning and Lecturer of Writing and Rhetoric, and Marc is a Lecturer in Composition and Rhetoric and Assistant Director of Academic Innovation. Welcome back, Josh, Emily, and Marc.

Marc: Thank you. Thank you for having us.

Emily: Thank you.

Josh: Thanks, great to be here.

Rebecca: Today’s teas are:… Josh, are you drinking tea?

Josh: Well, you know that I never drink tea, but I have a delightful water here.

Rebecca: I will continue to say that that’s the foundation of tea.

Josh: It is.

Rebecca: How about you, Emily?

Emily: I’m appalled that so many people come on this podcast and don’t drink tea. I am drinking a Scottish morn tea, one of my favorites.

Rebecca: Very good choice. It aligns with mine this morning. And how about you, Marc?

Marc: I am drinking a tea called Red Dragon that my wife got for me in Portland, and it’s quite good. I really recommend it. It came from Willow Tea House.

Emily: That’s what I like to hear.

Rebecca: Very nice. That sounds like legit tea.

John: And I am drinking a black raspberry green tea.

Rebecca: That’s a good choice. There’s no cherries involved.

John: I almost did.

Rebecca: Oh yeah, I know. And I have a Scottish morning tea.

John: We’ve invited you here today to discuss the impact of generative AI on teaching and learning in higher ed. We see a pretty broad spectrum of opinion from faculty. Some faculty oppose all student use of AI because of concerns it will impede student skill development. Other faculty have fully embraced student use of AI and argue that we need to prepare students for their futures in a world in which generative AI tools are ubiquitous. Most faculty, though, are somewhere in between those extremes. To start this discussion, could each of you provide an overview of your general position on AI use in higher ed by students?

Marc: Oh, boy, that’s an interesting conversation to begin with. I don’t really know about my own personal stance, if that’s even something that I have much control over, because so much of this isn’t being directed by faculty members, it’s being directed by students bringing these products into the actual conversation. I think that changed a little bit last year when the new dimension came where we had a lot of this technology starting to be embedded in existing university systems. So I try to provide my students guidance. I don’t advocate for them to use AI in assignments. I don’t make them use AI in assignments, but I do make it clear that if they are going to use them, they have certain responsibilities, and they also should have certain expectations from me as a teacher to be a little bit more informed about this, and also from their peers, if their peers are using AI with them in some way, shape or form, too. So really, it’s about just kind of guiding them in certain ways. What this is going on depending on what style class I teach. If it’s a small low-enrollment class too, I’ll have a values-based statement when I talk about… I invite them to discuss how they’ll use or not use AI, versus a large class that might be a writing intensive course too, like our first year writing classes, where I use a stop light approach, where Emily has actually helped develop this too, about red light, yellow light, and green lights for students to do so.

Josh: I thought a lot about what I was going to say today, because I want to not seem like I’m the physical manifestation of that Simpsons’ meme of “old man shakes fist at clouds.” So what I’d like to lead with is that, as a faculty member who believes very strongly in shared governance and academic freedom, I completely support any of my colleagues who want to experiment with it, build it into their courses, support students, all the things that we’ll hear about in some shape or form today, but as an individual faculty member for my own courses, I will never build intentional use, and I want to clarify what that means in a second, intentional use of AI into my courses, and I don’t want students to be using it either. And what I mean by intentional, because I know Marc very rightly says people are using AI even if they’re not aware that they’re using AI, right? If I’m using Google and I forget to phrase it correctly, AI is giving me things like that. So when I say intentional use of AI, what I mean is me as the instructor intentionally building it into courses or assignments or activities, and students intentionally going to AI to do the work of the course or engage cognitively with it. So there are labels for these things. I don’t put a label on myself, “refuser,” “resistor,” things like that, but that is my own position pedagogically.

Emily: Yeah, I think I agree with a lot of what Josh and Marc have already said. I think on a curricular level, students should be exposed to generative AI at some point during their college careers, because they’re going to encounter it as students and kind of beyond school in their professional and personal lives. So I think it’s important for them to know what it is, how it works, and to develop I think what some people have called critical AI literacy, understanding the kind of implications ethically of AI use,. understanding who benefits from AI and who benefits from the narratives that we have around AI. And so I think all of that is important. There are some classes where it’s really appropriate to incorporate AI and think about how it might be used in a specific field, and some classes where I think it’s totally inappropriate. In my own classes, we do talk about AI a lot, and I give students the choice of whether or not they want to engage with it. And I think it’s interesting that Josh brought up the word intentional, because I was going to say what I really want for my students is for them to use AI intentionally if they use it, or to refuse to use AI intentionally, if they want to refuse it. And by that, I mean they should know kind of where it is appearing in their lives. And they should be able to say, “I want to use AI and I want to use it for this specific purpose, and here’s why,” or “I don’t want to use AI for any of these purposes, and here’s why.” So one of the things that I think I want to work on most in my own classes is developing that sense of intentional use, instead of just like, “uh, I guess I’ll use it because I’m late on this assignment, or I guess I’ll use it because everybody else is using it. Or I guess I’ll use it in this way just ‘cause.”

Rebecca: I think all of you have kind of mentioned this idea of intentionality around student use. Can you talk a little bit more about why the frame of intentionality… I mean, I think we can kind of make some guesses… in relationship to maybe some of your general concerns of students using AI.

Marc: Sure. I think it’s deeply important that everyone in the process is intentional about AI, whether you’re a teacher bringing it up in the class, setting up a course policy too, or thinking about designing certain assignments where students might be navigating the technology or might be using tools to bring in assessments that you would think you don’t want them using it for too. So you have to look at this from the basic framework of every single person that’s going to be involved in that sort of process: student, teacher, in some cases the actual librarians were actually helping them navigate resource materials that are available to them, maybe even administration. We want everyone within this process to be intentional about the technology. Just the past month alone, we’ve had actual reports from police officers using it to write a crime report, lawyers using for criminal and civil cases, all undisclosed. We even had a report of a judge using it. We want to really be thoughtful about how this technology is playing out in broader society, too, and start thinking about our roles as educators, and how we can start talking with students about what is ethical, what’s appropriate, and what is actually a good, helpful use case of this tool. I’m very concerned that we’ve been looking at usage in terms of augmentation, collaboration, automation. I think we can handle the first two in some ways. They all have their own ethical issues with that, too. But I’m really getting more and more concerned with the automation aspect. We are starting to see students also do the entire assignments. We’re also seeing these new tools, like AI agents with promises of being able to completely automate the entire coursework for students and also for faculty too, and actually grade and assess student writing and other types of student assessments.

Josh: Yeah. I mean, for me, intentionality means a couple of things, but I think awareness is an important pillar of intentionality, knowing all of the different questions that one must consider before engaging in intentional use of AI. So what are the ethical dilemmas? What are some of the key questions? And for myself, the ethics are divided into two categories. There’s the outside of the classroom ethical debate and the inside the classroom ethical dilemmas. So how are people aware of the choices that they could potentially make, and then a critical thinking process for working through the actual decision to use AI.

Emily: I think for me, the reason that I’m concerned a lot about intentionality is because I’m really concerned about student agency. And my biggest concern about AI is the way that it can take away our agency. Agency is something I really highly value in my teaching… I think, a guiding principle for my classes, as well as one of my most desired outcomes for students. I want students to leave my class with more agency in the world and the skills and knowledge to make better, more informed decisions for their lives. And so I have a lot of concerns about how AI, but also just our general technological developments in this moment are making it really easy for people to give up their agency. So I’m thinking of things like in the book filter world, Kyle Chayka, and I’m not sure I’m pronouncing that name correctly, but they talk about how algorithms control our tastes and our consumption and our lives. It kind of used to be the case that we would go out and seek out the media that we wanted to consume, and now a lot of that is kind of determined for us, and so there’s this, I think, huge loss of agency. And you could say the same about generative AI. When you allow AI to tell you what something means, or what you think about something, or what to say about something, you’re giving up some of your agency, and you know a little bit less about what you think, or what you want to say, because you haven’t really kind of wrestled with that. So I think giving up your agency in that way can be really seductive for students who are under a lot of pressures and when the tasks that we’re asking them to do are very difficult cognitively, but it’s also really important and rewarding to go through those processes and develop that sense of agency, and I don’t want students to give that up just because they think they need an A in the class, or because they don’t have the time to finish an assignment. So intentionality is so important for me because it’s a huge part of agency.

John: So there’s a lot of concerns that you’ve all expressed about students using AI to reduce their agency and to develop their skills, but are there some ways in which student use of AI might perhaps support student learning, or might also reduce some of the equity gaps that we observe because our students come in with very different backgrounds, and it’s hard to design courses that will address all the needs of all the students in classes.

Marc: Yeah, I think we’re seeing some really interesting experimental research designs coming out of California, but they have something they’re called PAIRR, which is peer review from a human being, followed by AI, followed by review by instructor, and then actually the reflection and review all put together. So it’s an augmentation type of process in that way too, where you get a standardized peer review and a writing sort of session too, and you can add AI on top of it. But what they’re finding is that the students that use the AI can actually go through multiple rounds of peer review, then the actual teacher can review both the peer’s comments, the AI’s interactions with them, and ask the student to reflect on the entire process holistically. So it’s able to do a lot more in terms of giving feedback and rounds of feedback than it is just from one human being or a series of human beings. We’re also seeing lots of other different examples come out here about AI being used in research and actually looking to use different types of breakthroughs, but also being used to support students and different student learning outcomes by going through a process of coming up and attaching different research points to student learning processes throughout this. Sometimes this can be as simple as a static sort of like summary that you give to students. Sometimes this could be as wild as an AI voice, which I have some problems with, talking with the student too, and interacting with them. So from every sort of response, there’s a lot of caveats about what we’re seeing from the research studies and databases popping up here with AI in them. But it does look like that if it is intentionally designed, there are some benefits for students and student learning.

Emily: I feel like I should jump in here to build on what Marc is saying, because I suspect that Josh is going to have a totally different take. So in my view, I think that the question about, are there ways that students can use AI to increase learning is really less about the kind of particular usages and more about student attitudes toward AI, or the kind of orientation they take to using AI. So I’ll give an example to illustrate kind of what I mean. A couple of years ago, I surveyed students at the end of this semester in my writing class about their uses of AI, and I had one student say I used AI to correct my grammar, and so I learned a lot from that. And then I had another student say I only used AI to correct my grammar, so I didn’t learn very much. And so the difference is not about the usage. They were both using AI in the same ways, but it was about how they were approaching that use and what they were trying to get out of it. One student was approaching it with the idea that AI could help them learn something here, and the other one was approaching it with the orientation of AI can kind of correct a product that I’ve created. So I think that the key is that when students approach AI, they need to be approaching it with a learning orientation, or they’re not gonna get much out of it. I mean, this is just like anything. And I think the students you interviewed on this podcast recently, Kaija, was a great example of that, and one of the things that she said is that she really wants to figure out things for herself, and she uses AI in ways that support her in figuring things out for herself. I think the trick here is that students don’t always know where the line is, and have trouble determining when am I actually learning, because we don’t often ask them to think about that. So I think one of the things that we need to be doing right now is working with students to develop their metacognitive abilities. If they’re going to use AI, they need to know what’s going on in their brain when they’re using it, [LAUGHTER] what specifically they’re getting out of it. So, what uses of AI can be productive? I think lots of them as long as students are able to understand and articulate what they are getting from their use of AI. I think the question about equity gaps is maybe a little different, and I feel like I need to think more about this, but I’m a little suspicious, to be honest, of a lot of discussion about using AI to reduce equity gaps, because I have a kind of suspicion that AI might just Be a band aid here on a larger problem, and we should think about how to fix the larger problem, like if students are not educationally prepared, or if they are going into a workforce situation where they’re being judged unfairly by, for example, their proficiency in English, then I think we need to change the thing that creates the equity gap in the first place, rather than trying to paper over that with AI. I’m not saying that AI can’t be used productively to reduce equity gaps. But I’m a little suspicious of some of the ways that have been proposed for that.

Josh: Right, that’s a really great point. So I’m deeply skeptical that either of those two things that you said, John, will ever be true. I think the major issue right now is that, as Marc was indicating, the research is so nascent, it’s just developing. So for every study that someone holds up in support of AI and learning, I can find one that says the opposite. We’re just at the early stage where it’s more like a tit-for-tat kind of process than it is revealing anything that I think we can draw on to make truly evidence-based claims about learning. So I think at this moment, we are embedded in true academic argumentation. We’re bringing to bear research that we know from other fields and other areas and other aspects of the cognitive processes of learning, and applying it to the AI question right now. Now that will change over the next few years. We’ll get more research. We’ll be able to, I think, draw together claims that rest on a more solid foundation, but I would need someone to be showing me evidence that using AI is more effective for learning than other strategies that we have. It’s really as simple as that. I think Emily has a great point about the equity gaps here. So I think we learned a lot during the pandemic about access equity, specifically with technology. In Mississippi, especially, we were learning a lot about what access students had to technology and how that was unequally distributed. And so that’s one aspect of it. Another aspect is, when we talk about equity gaps, we’re talking about systemic problems and systemic solutions. So what systemic problem is AI supposed to be addressing? And how is it a systemic solution? And so I think that it’s hard for me to see how AI is a better answer, or a more productive answer than other things that we have been talking about and looking at that themselves have been incomplete answers to the equity gap problem, but that are drawn from a wider body of research at this moment.

Emily: Just to respond to what you said, Josh, you’re making me think that in the same way that I was arguing AI can paper over or be a band aid for pre- existing equity gaps. I think it can also be a band aid for problems in the learning space, in that a lot of people are turning to student uses of AI, or even instructor uses of AI, because it has become unmanageable to teach so many students at once. for example. Students need AI feedback because the instructor can’t provide the volume of feedback that’s needed. And so, I mean, I do think that insofar as that’s happening, we should be looking at what are the problems in the learning space that we can and should fix. Can we get smaller class sizes? [LAUGHTER] Can we get more support and time for instructors in that kind of thing, instead of turning to AI? And we see a lot of universities making these huge investments in AI tools or access to certain kinds of AI platforms, when they could be using that money to support the kinds of learning interventions and teaching support et cetera that we already know can improve student learning. So I do take your point about that, and I agree that there are a lot of problems. [LAUGHTER] I think ideally AI can be used by students in learning focused ways. But the trick is that it’s actually hard to do in practice.

John: In terms of equity gaps and fixing the underlying problems, that ultimately is what I think we should be doing. But those problems start back in our elementary school system and go all the way through with inequitable support and funding and quality of education, and we do have students who are the product of that system, and we do want to do the best that we can to address the students we have. And one of the things we do know is an effective way of doing this is small classes, one-on-one interaction, and providing more tutoring support and so forth. But we also know that first-gen students and students who perhaps face some degree of imposter syndrome are less likely to be going in for extra help, less likely to visit office hours. And if we could break that down, then we may not need as much support. But one nice thing about having Socratic tutor AI systems, potentially, is that they’re available 24 hours a day, seven days a week, and they’re available to everyone without any fear of being embarrassed by admitting to someone that you don’t understand something. My personal view is, I think there may be a role for some of those things.

Rebecca: John’s in the debate now.

John: Well, I just built a Socratic tutor [LAUGHTER] for my class of 270 students.

Josh: So here I am John, shaking my fist at the cloud, because when I hear you say that, my mind immediately goes to Justin Shaffer’s high structure course design. He was on campus presenting a lot of different workshops, which is a pedagogical strategy to handle exactly what you were just talking about in a way that doesn’t involve AI. I mean, there are analogs to this question, Emily and I think a lot about equity gaps related to alternative grading practices. And as soon as you begin to peel one layer of the onion, what you see is that every aspect of our educational systems in America are wrapped up in the question of the problem of grades, and I won’t go on that train, we’ve been there before, but I’m saying that there are analogs to the question of AI and equity gaps, and that Emily’s metaphor here of band aids is, I think, really an instructive one for thinking through the ability of AI to address those gaps.

Rebecca: We’ll put a link to that podcast that discusses those learning assessments in the show notes.

John: As well as a discussion of Justin Shaffer’s work. And I do use some very similar techniques, but even then, students, when they’re working outside of class, sometimes get stuck on things. And it might be nice to have some sort of tutor, if it’s designed in a way that doesn’t directly just provide answers, and that’s hard to do, because most systems do break down when they’re repetitively queried.

Emily: And I’ll add, to carry the metaphor of band aids, sometimes a band aid is all you got, right? And if a band aid is what you have, like, systemically, we need something else; on an individual level, if what you have as a band aid, and the band aid is helping like, I don’t judge anybody for that, right? We all have to use band aids sometimes.

Marc: Yeah, I think that we should be thoughtful about this in terms of not just students and interacting with them, but John did mention K through 12 and how this is actually becoming a major issue within their landscape. In fact, the Walton Family Foundation report that was through Gallup came out about a month and a half ago. It indicates that teachers are using it to address the material conditions of their labor in K through 12, saving between six to seven hours of labor a week, translated about six weeks of labor a year. That’s going to have a huge effect on our world coming into higher education too, because students are going to have certain expectations about when their assignments are going to be returned. And if teachers are using AI in K through 12 to grade student assignments, they’re going to be expecting us to hand that back to them very quickly. And that deeply concerns me. I was just talking with some of my students here for the first week of class, one of them said that her mother is a 10th grade English teacher and uses it to grade essays. We need to start really thinking about this in terms of how we are approaching equity within our landscape of teachers here at the university level, and how this is going to be addressed on campuses. As Josh mentioned, academic freedom is the sort of law of the land in terms of technology usage here. That door swings both ways, in terms of someone who wants to not use this tool, but then someone who wants to go overboard and start just automating everything. We need very clear guidance, and we really need to start talking as communities about where we think this technology belongs, in terms of that space for our own labor.

Rebecca: I think Marc just opened up the door to a policy discussion around AI use to some extent, because institutions are making some decisions about the availability of tools, putting guardrails in some places and not others, and the entire university system includes a mix of faculty, staff, and students who may or may not be using AI. So can you talk a little bit about the role faculty might want to play in policy development around this topic, or even what it might look like at the individual level in a class when you’re trying to negotiate the absolute use that some students are using AI, and maybe the learning outcomes that you have or the policies that you have in place. Like Josh, I’m thinking about if you’re not allowing the use of AI, but obviously some students are going to use AI, how do you navigate those situations?

Josh: Right, and a lot of that’s tied to my grading strategies of collaborative grading, and so removing some of the incentives to use AI in the first place is a part of that. And Marc has done a lot more at our university in thinking through kind of institutional policy. I’ve been on a committee. Mark, do you want to talk a little bit about this? I mean, my own view is that faculty should absolutely be deeply involved in creating a policy at an institution. But Marc, do you want to say some things?

Marc: We are doing a pretty good job of involving faculty in the actual conversation. It does feel like we are kind of in this endless loop, though, that the main guidance that we’ve established, and also, I think other universities have established too, is it all goes back down to faculty freedom. We’re giving individual faculty members wide leeway in deciding what is appropriate and what’s not appropriate inside their classroom, what’s appropriate in their discipline. We don’t really know how certain faculty are going to be experiencing using these tools to completely automate certain things that I have troubles with because of my values, like, I would never want to automate completely feedback. I would never want to automate grading, or emails even, or letters of recommendation. Those are all things that I value, being a human being with my students and the relationship that we have. It is becoming apparent, though, from some different research that we’ve had too and some conversations with people that’s other than faculty, think very differently about that, and I think we’re gonna have some problems with this. I don’t really know. I know, John, your background is in the economy. I don’t really know many economic examples where some members of the workplace choose to automate the majority of their labor while others don’t, and how that works out long term. So I do think we need some very firm guidance about automation that keeps the role of AI into words of collaboration and augmentation. And really does have that to be a little bit of a hard line about using that to be incorporated so heavily that it starts impacting a person’s day-to-day job, their day-to-day life.

Emily: The only thing I’ll add is that I think students should be a part of this conversation as well, like both on an institutional level and on the individual classroom level. I try to involve students as much as possible in creating my AI policies and letting them choose kind of the pathways that they want to take, especially when they’ve got all these different instructors doing different things in their different classrooms, they don’t always know what’s going on across the university, but students do? Students have a good eye about what’s happening in their class on this side of campus versus the class on the other side of campus, and I think can give us some really good insights. So I want to advocate for involving students in policy discussions as well.

Josh: Yeah, completely agree. Great point, Emily. I was having a discussion with my students on our classroom compact yesterday, and this was one of the discussion questions technology and AI use in education more broadly, but in our class, specifically.

John: From faculty’s perspective, one of the things we hear most often is concern about assessing student work when it may not necessarily be their work. What are some strategies we might use to encourage students to behave ethically, or perhaps to design assignments that are less subject to inappropriate or unethical AI use.

Rebecca: And I’ll add interventions that might need to occur when unethical behavior has occurred, because I think that’s one of the things that faculty are deeply struggling with.

Emily: So one of the things I keep repeating about AI use these days is that we don’t actually have an AI problem in higher ed. We have a crisis of purpose that AI has exacerbated, and AI has made this whole [LAUGHTER] kind of higher education project untenable given the crisis of purpose that we have. So I mean, I think that school is increasingly viewed by students as a transaction. I think a lot of faculty have noticed this, and they’re doing work to get grades, to get a degree, to get a job, and of course, that’s not students’ fault, because that’s what we’ve told them college is for since they were kids. But I think maybe we’re just starting to wake up to all the ways in which we as teachers have inadvertently encouraged that transactional mindset. So I think a good response to AI would be thinking about how we get that out of our classrooms. And so grading systems, I think, are the main way that transactional approach shows up. So if you take grades away, you take away a really important token in that transactional economy, and then what’s left, right? If you take the grades away, well, like hopefully learning is left, and it takes students a little students a little while to adjust to that [LAUGHTER] and to understand what the new purpose is when there aren’t grades. So that’s what I’m always trying to do in my classes. And we could talk forever and ever about alternative grading and different approaches to grading systems that help students move out of that transactional mindset, but if they’re not in that mindset, if the point is not just to create a product to get a grade, if the point is to go through a learning process, and if we incentivize going through a learning process as opposed to just generating a product. In my classes, I’ve had good success seeing less AI use or misuse than one might expect. But the other thing, I think, is just talking to students explicitly about purpose. Why are we here? [LAUGHTER] What are we doing? And one of the things that I really like to cite when I talk about this, Josh and Marc will have heard me talk about this, and maybe tired of it already, but there’s a study that came out about 10 years ago by David Yeager and a whole host of co-authors called boring but important, a self transcendent purpose for learning fosters academic self regulation. And one of the things that they found in this study, or that they show in this piece, is that giving students what they call a self-transcendent purpose for learning, so that’s a purpose that’s about doing something good in the world or helping someone besides yourself, giving students that kind of purpose can help them better persist through tedious or challenging tasks. So I think one of the mistakes we’ve made when we’re talking to students about purpose is to focus exclusively on their self interest. How is this going to help you pass the next test or get into the next class, or succeed in the next class, or succeed in your job or whatever? And I really think we should lean into kind of bigger questions about the purpose of our discipline. What kind of good does the work that we do here do in the world, and how can you use the knowledge and skills that you are developing here to do good things, to help other people? Because I think, you know, none of us are here in purely self-interested motives, right? We don’t get paid enough for that. And I think the same is true of students. We all want to do good things in the world, and so one of the things that I’m really trying to lean into as a way to motivate students and kind of mitigate the temptation of misuse AI, is to talk to them a lot more about purpose and help them buy into that, create structures that incentivize their engagement with the process.

John: We’ll put in a plug for David Yeager book 10 to 25 because it contains a summary of that and much other research done on student motivation. And it’s a superb book to address those issues.

Rebecca: I believe we have a podcast episode on that that we can link in the show notes.

JOSH I would just add two things to what Emily said, I completely agree about the motivation structure that grades bring to courses, we’ve incentivized the use of things like AI when we put all the emphasis on extrinsic motivators. So there was a piece Inside Higher Ed today that was basically a recap of survey results, and there the two top motivations for students to commit acts of academic misconduct or cheating. One was the pressure to get good grades, that was the top, and the second one was short on time. And so there are pedagogical innovations to address both of those things. Emily addressed grades. I would say that there are some alternative grading practices that address the second one as well, the time. But there are other things, like flexible deadlines. There are ways to address the time issue as well that take those top two reasons that students might turn to AI off the table. So that’s one thing. The second thing is, we have a lot of great work, Cate Denial, Peter Felton, etc. many people who are pointing to relationship building, trust building with students. Now, there’s this great facet of human nature that when we feel like we are trusted, we want to be more trustworthy, and so creating classroom environments that really build those kinds of connections and relationships, I continue to feel, will mitigate some of this use as well.

Rebecca: I think one of the things that we see faculty doing, I think, out of desperation, really is turning to AI checkers and things to evaluate or find a way to identify whether or not it’s the student’s real work. And obviously a strategy is to try to mitigate the desire to cheat in the first place, but some people will still do it. Rather than going to an AI checker or something, what are some other ways to maybe address the issues that arise when students do cheat?

Marc: Well, I think cheating is a very loaded term here, too. This is what becomes very complicated, because some faculty have policies that are banning AI in every aspect of learning, which I’ve told them is not really appropriate or acceptable, because you can’t possibly enforce this. And we’re starting to see a lot of students using this on their own time outside of class to work through problems, to research. So we have to really define what is academic misconduct using AI in different terms. We also have to be aware of what the actual technology can do, too. And now multi-modal AI is here, it’s free, the voice in ChatGPT, the actual turn on the camera, it can actually start scanning things around you. That adds more dimension to this than just text, and so we have to be really aware of that, and also the fact that AI agents can now automate quite a few different things in the research process, are all adding to this sort of process. So to me, it’s always going to come back down to a conversation with a student that goes back to openly disclosing how an AI tool or process was used, and bringing that up. And that works really well in a small classroom where I’m supported and have time to do this. It does not work well when I’m teaching a large lecture class, too. If I have 80 or 100 students, that’s where this completely falls apart, and people turn to AI detection services or tools. And there are a lot of them out there right now. In fact, I think Turnitin just released a humanizer detector, because a lot of people have been using AI to humanize the writing, to make it sound more human. And now Turnitin now has a system that supposedly is going to detect when you’ve humanized it, and their other system that they just released too is called Clarity, which is a process tracker that allows you to view students writing long term for days, even weeks at a time. And I’m really against surveillance in this sort of sense, because, again, it’s not really a pro teaching sort of strategy. It also doesn’t really work very well. At the same point in time, I’m very aware that a lot of faculty are sort of struggling with this. And what I tell them, if you do turn to AI detection and you’re starting to bring your students up on academic misconduct charges, you need to be aware of the fact too that there’s very little procedural fairness involved in this. And I do flip that around on them. I said, Look, if you’re going in for promotion and your dossier got ran through an AI detector and somehow came up as positive, what defense are you able to offer it? And I’ll give you a hint, there really isn’t one, unless you’re keeping track of all your documents five or six years ago and how you wrote them. So we need to be really cautious about how we’re dealing with this. And I think the best thing to do is to obviously bring them in and do this. University of Texas has a really great restorative justice program for academic misconduct. Penn has been piloting one for 10 years now, in fact, that’s the second most likely outcome that they have for an academic misconduct is they go through restorative practice to see if they can’t mend the trust that was broken in the classroom before taking a student up on charges.

Emily: Yeah, I appreciate a lot of what Marc said, and I appreciate the question Rebecca, because I feel like sometimes, especially when Josh and I start talking about this, people think that we’re a little like out of touch or something. [LAUGHTER] Because when we’re talking about student motivation and engagement et cetera, some people are like, “Yeah, yeah, yeah. Like, that’s fine, but that won’t solve the problem.” But obviously, as you say, there’s no kind of perfect solutions to this. I think that we should lean into that student motivation and engagement piece, because really, I haven’t seen any kind of viable solutions for mitigating AI use outside of that that I’m comfortable with, but I do think there are room for some kind of assessment security measures, or kind of, however you want to phrase that, as long as we’re varying the kinds of ways we assess students, occasional in class, worker assessments. I think oral assessments are tricky in a number of ways, but may have a place. And I think in terms of what to do when students have misused AI when you’re following up, I think Marc is absolutely right that conversations are the way to go when you can do that. I’m also like Marc, pretty uncomfortable with a lot of process-tracking measures. I tried to do this on my own. I recorded myself writing a blog post, and that totally changed the way I wrote. And I did not have a good time when I was writing, knowing that somebody would see that later. And so I have a lot of mixed feelings about it. One of the things that I do is I do ask students to write in Google Docs. I do tell them about version history and show them how version history works. We talk about this. We set these guidelines together at the beginning of the semester. If I have concerns about your work based on my own reading of it, I might go into the version history to like, look at how your piece came together, and I will ask you questions about why did you write this? What was your process like? Can you tell me what you meant when you said whatever? And again, that’s something you can do with smaller classes. It’s a lot harder in larger classes. So there’s no perfect answer here. And I have a lot of mixed feelings about all of it. [LAUGHTER]

Josh: That’s for sure. There is no perfect answer. And when I hear Marc talk about all the twisting and turning that ed tech companies are doing to try and pile band aid on top of band aid, I guess I just immediately think, if only we use this much time and money to solve other problems in our world of education, that’s ultimately what I think. Continuing my theme for the day, when I was a graduate student and first started teaching writing, it was before Google launched, and so we were taught how to handle plagiarism, was to have a conversation with students, was to ask them about their ideas, to say, “Oh, this is an interesting word. Could you help me understand why you used it in this context?” And that part of what would emerge from those conversations would be either an admission, “Okay, you’re right. I didn’t write this” or it would be a really interesting intellectual conversation about their work, “I used it because of this, and here’s why I…” you know. So I still think that, rather than using machines that may or may not have various degrees of fallibility in this, I think those conversations are ultimately a productive, pedagogical way to handle it. Marc’s right. It doesn’t scale very well, though, so large classes present a problem. In my own classes, I use collaborative grading, which means that I don’t give any grades. Students do a lot of self assessment. I give a lot of feedback. They propose their final grade at the end. I know Emily does this as well. I take grades out of the equation. I take deadline pressures out of the equation by having best buy dates that they can petition to change for themselves if they need to for some reason. If ultimately… I realize I’m an outlier here… if ultimately, even within that context, a student is going to use AI that’s going to be their decision. If that’s what they want out of it, then I’m gonna teach the way I feel like I need to teach, and I’m gonna work with the students in the way that I think will be as meaningful as possible. And people, ultimately, Rebecca, to your point, are going to continue to be people.

Rebecca: I just wanna just note that if there’s a tool that’s detecting humanization, I wanna know like, is the opposite then the dehumanization like, it’s an interesting word choice. I just want to put that out there. But I was just mostly sitting here thinking that’s really like an interesting word choice. [LAUGHTER]

Marc: It is. I do think something for both Emily and Josh that might be helpful to talk about… Grammarly just launched a new product about AI agents that supposedly can actually grade a teacher based off of a rubric that the student supplies from the teacher, and also includes sort of a scan of the sort of public persona of who that teacher is, and gives it a best guess. I have some very personal feelings about this that are not very positive, too, but I wanted to get you guys take on this about how we’re seeing that sort of transactional framework being taken up by other companies as well, too.

Emily: Yeah, I’m not a fan. [LAUGHTER] I mean, there’s so many reasons. The main thing for me is that it keeps students tethered to that grade motivation, right? Like, if you’ve got these Grammarly tools that are gonna guarantee for you, I can help you write an A paper, and I can grade it for you and tell you that it’s gonna be an A, then students are writing to conform to whatever Grammarly tells them an A is. And of course, I think the idea that it would scan the Internet to determine what your instructor might think based on their like Rate My Professor comments or whatever, is incredibly disturbing. And the only good thing that might come out of it is that instructors might get a sense of what it is like to have AI reading you in a way that might make them more cautious about putting their student work into an AI.

Josh: Yeah, I wrote a little bit about this on LinkedIn, and I just want to thank Grammarly for helping Emily and I to make the case that grades are truly subjective and kind of pointless. If the machine can gather some of these random bits of information and suggest what might possibly be a grade that I myself would give, I think that that just explodes the notion that a grade is something that meaningfully measures learning. It’s absurd to me, but I think that that has been a through line here, of a lot of my comments, but that especially, I think, takes it to a new level.

Emily: I guarantee Grammarly does not grade the way that I would. [LAUGHTER] My priorities are not Grammarly priorities.

Marc: I think the big picture we’re seeing, too, is that there’s the performance versus the reality, and that’s what we’re kind of getting back into the overall concept here, where we’re talking about. Teachers are human beings. We’re still flesh and bone for now, hopefully that’s going to remain for this future too. Yet there’s still a huge desire to have that performance. I’m sure Grammarly too thought about this. I’m sure they beta tested it too, because it’s what students want. I want to know what my teacher thinks about this essay at midnight that I’m writing this. So I think we need to start thinking about how we can communicate our value and what we provide to students too, in a way that is better than what a company or a product or just AI in general can offer. And that’s going to be incredibly challenging, because right now at higher education, we are on the receiving end of a fire hose of these different products.

John: We are reaching the end of the time we’ve scheduled. So we always end with the question: What’s next? …which, in anything dealing with AI is something we’re all asking on a daily basis, it seems.

Emily: Well, this semester, we are doing at the Center for Excellence in Teaching and Learning a reading group on the book The Opposite of Cheating: Teaching for integrity in the age of AI, and Marc is also doing a number of AI workshops with our academic innovations group. And to go back to the grading conversation, I think what’s next is I’m continuing to work on a book on collaborative grading, and Josh and I are working on another book on alternative grading, and so we’re not going to explicitly talk about AI too much in those books, but I think they have a real bearing on some of the AI stuff that we’re seeing right now.

Josh: I think an important message to share what’s next is keep doing the work. We’re going to keep doing the work of understanding, learning, and working with our students. I think certainly we will continue to have conversations about AI, but a message from my what’s next, the message that I am continually promoting to administrators here on campus is that AI is one thing among many things that are still at issue in the world of teaching and learning, and so we need to still be addressing those as well.

Marc: Yeah, I think that’s a really great point to end on, too. For me, I’m focusing much more about how multimodal AI is affecting our mental health, in some ways, especially teen mental health. We’re seeing a lot of use cases for therapy and companionship, for these tools that you can talk with. I think that’s going to be something that explodes as a topic over this next year. I also think it is going to be imperative for us to have conversations with our students about how they’re using these tools, because very few people are really talking to them about it and asking them if you are using it, are you thinking you’re talking to a person or to in it, a machine or private company giving all your private information to it? So I think more or less caution is where I’m headed for this with AI, I think we’ve got far too many different products and different use cases out on the market to really keep track of, so I would hope we’d be going to slow down, but I don’t think that’s going to happen anytime soon.

Rebecca: Well, thanks for a really great conversation. We always enjoy talking to all of you, and it was great to have a diversity of perspectives and a more nuanced look at this topic today.

John: Yes, thank you. It’s great talking to each of you, and we’re looking forward to many more future conversations. And I’d also like to put in another plug for the Opposite of Cheating. We’re going to be doing a reading group on that here as well this semester.

Emily: Thanks, John and Rebecca,

Josh: Thanks everyone.

Marc: Thank you guys.

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on Apple Podcasts or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

John: Editing assistance provided by Madison Lee.

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412. Higher Ed Instructional Design

Instructional designers have played an increasingly important role in supporting instruction in all modalities. In this episode, Safary Wa-Mbaleka and Gianina-Estera Petre join us to discuss a new resource describing effective instructional design practices in a global context.

Show Notes

  • Wa-Mbaleka; Chen, Baiyun; Petre, Gianini-Estera; and deNoyelles, Aimee (2025). The Sage Handbook of Higher Education Instructional Design. Sage.
  • Journal of Educational Studies
  • Petre, Gianina (2022). Training Pre-Service Teachers for Classroom Management through Study Groups.
  • UDL Guidelines
  • Means, B., Toyama, Y., Murphy, R., & Baki, M. (2013). The effectiveness of online and blended learning: A meta-analysis of the empirical literature. Teachers college record, 115(3), 1-47.
  • Showers, B. (1982). Transfer of Training: The Contribution of Coaching.
  • TILT Higher Ed
  • WCAG
  • Petre, G.E. (2025) ed.,. The Alphabet of Values. Stanborough Press.
  • Wa-Mbaleka, S., & Thomas, D. (2022). Qualitative Research in a Multilingual Setting: Principles and Strategies. In The SAGE Handbook of Qualitative Research in the Asian Context. SAGE Publications Ltd.

Transcript

John: Instructional designers have played an increasingly important role in supporting instruction in all modalities. In this episode, we discuss a new resource describing effective instructional design practices in a global context.

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John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

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Rebecca: Our guests today are Safary Wa-Mbaleka and Gianina-Estera Petre. Safary is an associate faculty at University of Arizona Global Campus. He has authored and co-authored more than 60 scholarly journal articles and more than 30 books and book chapters. Gianina is an Associate Professor at Adventus University of Cernica, Romania. She is the Research Center Director and Editor-In-Chief of the Journal of Educational Studies. Safary and Gianina are two of the editors of The Sage Handbook of Higher Education Instructional Design, which was released in July 2025. Welcome, Gianina and welcome back, Safary.

Safary: Thank you. Glad to be back.

Gianina: Thank you.

John: Today’s teas are:… Safary, are you drinking tea?

Safary: I’m having water today. [LAUGHTER]

Rebecca: The foundation of tea. [LAUGHTER]

Safary: Yes. [LAUGHTER]

John: And Ginanina?

Gianina: Yes. Actually, I like drinking ginger tea. I think two hours ago I had one. I like tea, but also water.

John: Very nice. Ginger tea is one of my favorites, too.

Rebecca: It’s a good choice, for sure. I have Lady Grey this morning.

John: And I have spring cherry green tea.

Rebecca: So we invited you both here to discuss the Sage Handbook of Higher Education Instructional Design. Can you tell us about the origin story of this book?

Safary: Actually, I think, John and Rebecca, you’re part of the origin of this book, because when we had another podcast last year, you asked me the question, so what’s next? [LAUGHTER] And I said, I think we need to look into one of the dimensions and try to dig deeper into that. And as I was looking around, I quickly realized that instructional design is a big deal. And so that’s how it started. I talked to Gianina. I talked to two other colleagues who are co-editors, and we all agreed that, yeah, it was time to have a book on instructional design and specifically for higher education.

Gianina: For me, I just joined the team, a little bit late, compared with the three other colleagues. And what can I say? I collaborated in many projects with Safary, and from this collaboration, when he told me about this project, I said, “Wow, I really want to participate. I really want to be involved in this. I think it’s a need.” And you know how it is, the natural way of appearing, the project’s appearing. You are working on something, and suddenly another idea appears, and you are saying, “Oh, we need to do this.” So I was very happy to be involved in this project with Safary and the other colleagues.

John: And this is a rather large project. This volume has 50 chapters organized into seven sections. Could you give us a brief overview of the types of topics covered in each section, and maybe with a few topic examples?

Gianina: As you mentioned, 50 chapters organized into seven sections. I will give some titles. For example, section one is about general foundations of higher education instructional design. Here is the introduction of what instructional design is. what instructional designers do, understanding and addressing common instructional design challenges and so on. The second section is theoretical foundation of instructional design. Here we have ideas or topics about historical foundations, instructional design theories, instructional design models and other. Section three, it’s about practical foundations of higher education instructional design. And here we have topics about learner needs and analysis, keeping teaching in mind while designing classes, addressing issues of inclusion. I am just selecting some topics. Section four, it’s higher education instructional design at the course level. And here we have exactly the topics, how to design standards, the goal, the syllabus, how to design an online course, flipped class, hybrid class, more micro credential courses and other topics here. With section five, higher education instructional design and the curriculum. And here we discuss about quality assurance, partnership between subject matter experts and instructional designers, mobile learning, designing content for learners with disabilities and other topics. Section six, it’s about technology in higher education instructional design. Hot topic, no? Using technology [LAUGHTER] when designing instruction and when conducting instruction. Here in Section six, we have also about artificial intelligence, how to integrate artificial intelligence in teaching and learning, and the last one, research in higher education instructional design, with the focus on research trends in higher education instructional design, conducting research in higher education and instructional design, investigating learners experience and so on. So a lot of topics, interesting and very actual, I would say.

Safary: Yeah, and thank you so much, Gianina for this summary. You will see that it is true that we have a number of textbooks on instructional design, but as an instructional designer myself, I’ve been in instructional design for many years, there was always something missing. If it is the leaders who design the textbook, it tends to be mainly leadership. If it’s the IT people, it tends to be technical. If they’re just the instructional designers, it’s just the instructional design part. But as you can see on this one, we have a variety of all the different stakeholders, the people who are involved in instructional design, from leadership to technology to the curriculum, to many other things, evaluation, assessments, we tried to capture as many things as possible, so that you have one resource that captures most of what is needed in instructional design, especially in higher education.

John: And you brought in a lot of voices into this volume. How did you select the contributors for this project.

Safary: You know, I think that it started with the selection of the focal editors, because the selection of the co-editors was very strategic, making sure that we’re getting people who have a lot of connections in the field of instructional design. The other two who are not with us on this podcast are from University of Central Florida Baiyun and Amee, who were my colleagues before, actually I worked together in the same department, so they have a large network. And we said, “Okay, we need to look outside the United States, because we don’t want this to be just the United States.” And quickly I thought about Gianina, and she has a large network in Europe. And so with the four of us together, and each one having our own network, we’re able to quickly put together a group of contributors trying to make it as diverse as possible. So we have contributors from many different countries, from North America, Central America, Latin America, Europe, Africa, Australia, I think New Zealand and Asia, of course, we covered almost the whole world.

Rebecca: One of the things that I really appreciate about this particular volume. in your past work, too, is this international perspective. And not just because you have a wide variety of authors representing a wide variety of perspectives, but that a lot of the chapters are co-authored by folks of different perspectives. Can you talk a little bit about those decisions?

Safary: Gianina, do you want to go first?

Gianina: Yes, you know, because we are connected, the editors are so connected and involved in so many projects, research projects, collaboration projects, it’s not very difficult to have a group to connect with of experts, of course, in this field, and also inviting those experts, they have also connections, and they invited other experts in the field. So we tried to motivate them to work by teams, because this different perspective brings a lot of good work, a proper view, a proper image on the topic. So because we are people of collaboration, and we love collaborating, it was not so difficult to work by groups. For example, I had a chapter with three other colleagues, one was for Valencia University, Spain, and the other two were from Montemorelos University, Mexico. So this diversity, I think it’s a very positive and strong point in the book, because different perspectives can bring rich approaches in the topic.

Safary: Yeah, and in my case, and I agree with Gianina actually, collaboration brings synergy that you didn’t get from just a one-sided thing. And this is from the different projects that I’ve had with Sage. This is my third one with the handbooks. I have come to realize that this is actually the strength that we bring into Sage. I have been privileged to work on three continents, and I see that there are many different perspectives, and there are experts everywhere in the world, and not just in one place, as much as I am pro America, because this is where I am, and this is where I study, and this where I’ve spent many of my career years, but there’s just a lot of knowledge out there. And I think this is the strength that we get from collaborating. When you have people from the Middle East contributing, people from Europe, from Africa, from Asia, from Asia Pacific, you’re getting multiple perspectives. Sometimes I read some of the manuscripts, some of the drafts people have submitted. I never thought about that, or we have never addressed that here in the West. And so from the conferences I’ve had with other people, other projects have worked together, connections like Rebecca, I think you were one of the contributors. I don’t know how we got connected, if it was from the podcast or something. And some of the people, my students now, who know other people, you find that the final product is very solid. It’s much richer because it represents the global perspective, because the field of instructional design is not only one sided, it’s everybody’s involved in it.

John: What is the target audience of this book? Is it designed primarily for instructional designers as a resource? Is it designed for faculty to see how instructional designers can assist them? Or is it designed for administrators to better understand the role that instructional designers play?

Gianina: The book is for all the mentioned and for the others also. So we have in the list of the target population, let’s say this or audience. We have instructional designer, but also university students, online education leaders, researchers, faculty, team leaders, support personnel. So it’s a variety of target audience here, and I think based on my experience during this process, from the beginning to the publication moment, I could connect with all these categories. I discuss with them. I presented the book also in Romania and with other researchers and administrators I collaborate with. So I could see that it’s a need, and they were waiting the book to be published so that they have this global perspective on instructional design in higher education.

Safary: And while we focus primarily on that, and we kept that in mind, we made sure that all the contributors kept this audience in mind. We understand that there’s a lot there that can be used in the industry, a lot of information. For example, we have instructional design models there, quality assurance in instructional design. These are things that can be used even K through 12. But we didn’t want to claim that we’re writing it for all those other places, because in case we missed something that is very much relevant to them, then we wouldn’t want to be accountable for that. But it can be expanded to anybody really who is interested in instructional design or learning instructional design, or applying instructional design or doing research in instructional design. They can definitely do that.

Rebecca: I can see it as a really helpful guide for new faculty who don’t have experience [LAUGHTER] designing their instruction, because it is so comprehensive and it allows you to kind of dip into spaces that you may be less familiar with. Maybe there’s areas that you are familiar with, but there’s other topics that maybe you want to explore more, like AI or other topics like different models or different ways to structure a course. So you each co-authored or authored chapters in this book. Can you tell us a little bit about your contributions to this volume?

Safary: I contributed to quite a number of chapters, obviously chapter one and the last chapter. I always contribute to that If I’m a co-editor, I always love that, because it’s like this where we’re going, and this what we have learned. I like that. So the first chapter and last chapter, that’s what it is. But the two chapters that I really contributed to substantively, one is on instructional design models. I like instructional design models. I don’t know why. The first book I used on instructional models, textbook when I was doing PhD in instructional design was, I think, Gustavson, 2002, that’s old now. And when I was going through those instructional design models, I was just amazed. It’s like, how did they come up with this? And so we have one chapter on instructional design models, just a synthesis to have things in one place. I know that books that are just books for instruction design models, but this is like a synopsis of 10 or more designs, something like that, the most practical ones that people can use. Anybody who is new to instruction design can easily follow and we tell them, here are the strengths of each design, here are the weaknesses, and you can use them in this and this area. So I co-authored that with a gentleman from Chicago. actually. I don’t even remember how I got to know him. We have never met, but we have collaborated like we have known each other forever, but we just got to know each other on this project. And he’s an instructional designer in one of the universities there, and so he was equally excited about instruction design, and he teaches instruction design. The other chapter that I really, really loved, and I contributed alone because I just wanted to put in my own concepts of quality assurance in instructional design. I basically took the same things that people have, but presented them in a different perspective and integrated research in that chapter as well, which tends to be left out when you’re talking about quality assurance. People talk more about the strategies to use, but not so much emphasizing the research aspect of that. And so I was able to create an acronym for that to present the different phases that have to happen. And for each phase, I have questions that people have to ask to assess that specific dimension of instructional design, and it’s much more comprehensive, not just at the course level, but in the whole instructional design process. I contributed to others, but at a minimal level, but those two are the ones that I really got carried away with, because it’s just my passion. I love instructional design, step by step and the instructional design models, and also to make sure that the quality is taken care of.

John: So while we have quite a few instructional designers in our audience, we believe, a lot of people in the audience are faculty who may not be familiar with instructional design models. Could you just talk a little bit about some of your favorite instructional design models, the ones that you use, just so that people who may not be as familiar get a feel for them.

Safary: Well, all of us, we know this elusive ADDIE model. You know that is kind of the leader, even if, when you want to go around it, you’ll find that you’ll always find some dimensions of that in whatever other people come up with. We have rapid instruction design model that is also out there. We have spiral designs, those who just feel like you go in circular ways. And looking at the different models, I have come to realize that some look at it as strategies, while others look at instruction design models are more into processes and the ones that I like the least, they look at it primarily as a philosophical or theoretical thing, which I prefer not to go from that perspective. If we talk about instruction design models, I want things step by step, things that I can easily find in what other people did.

Rebecca: So what I’m hearing you say is a lot of these models are really actionable. So if someone is getting started in designing their own course, they can follow a process. And there’s these different processes folks can follow.

Safary: Yes.

Rebecca: …as a way to develop their course.

Safary: Definitely, and for me, if it is not that user friendly, that people can follow step by step, then there’s an issue with that instruction design model, because we are going to introduce these to people who are new to the field, we don’t want them struggling: “Okay, how do I implement this?” They should be able to read and understand most of what is being said and be able to apply that.

John: The other chapter you mentioned focused on quality assurance. You mentioned that you’ve presented some research there, but is there any particular quality assurance technique that you use, or that you encourage people to use?

Safary: I wouldn’t say that I have one specific technique. What I have done in that chapter, I created the different phases of instructional design, somewhere between five to seven phases, and each phase, I have the specific elements that have to be taken care of. So I created a table that shows the different phases and each phase exactly what needs to be taken care of. It’s a long list. It’s a long list, but that makes it very practical, so that anybody who is still new to instruction design can follow, and once they have addressed all those steps, they can move to the next phase and easily address what is happening.

Rebecca: And how about your chapters. Gianina?

Gianina: Of course, I contributed to the first chapter and the last one with Safary, and I met the other colleagues, but I wrote, as mentioned, one chapter with three other colleagues, one from Valencia University and the other two from Mexico, on hybrid class, how to design a hybrid class. And because all four, we are excited about blending face to face and the online instruction, we focus on different aspects on how to design, and we provided specific examples how to use different tools, how to integrate them in instruction. And I wrote a chapter by myself, so it was about addressing issues of inclusion in instructional design. And in this chapter, I would say that it was blending my model, the model I developed during my PhD thesis, the model just saying a few words in between. So I am coming from a former communist country, so in my country, in Romania, only in the last years, we are speaking about cooperative learning and how to train future teachers to use cooperative learning. So during my PhD studies, I developed a model named CoLearnItt, cooperative learning for initial teacher training. And in this chapter, I’m presenting my model blended with the UDL principles. So it seems that all the components of the model are very well connected with the UDL. So I am presenting with specific examples from my classes, because in the last years, I conducted action research in my inclusive education class. So during the years, I came up with different action plans and models. So I improved them year after year. And in this chapter, I’m presenting the last version of my model. So I’m very excited because it’s very practical and each professor can implement in his teaching when designing the class, these elements from the CoLearnItt model and UDL principles. And this is very exciting for me.

John: Let’s go back to the first chapter you referred to on hybrid learning. This is an area where which I think is probably underused given the meta-analyses that suggest that it’s often more effective than either face-to-face or purely asynchronous or online learning. What are some things though, that faculty who first engage in hybrid learning might do wrong? What are some common errors that perhaps you’d like to encourage people not to do when designing a hybrid course.

Gianina: From the readings and the research I conducted, I could identify that is not a balanced way between the face-to-face and synchronous or asynchronous part. So in my opinion, it should be a training before designing such a class, because it’s not easy. So it’s about how to use technology, and not all of the teachers are used to the new technology. It’s about how to create the content, how to organize the content, how much of the content should be explored before the class, in a flip class format, and how much in the class, in the physical class, how to organize or to design the assessment, because it’s important to have part in online, synchronous or asynchronous, and also in face to face. So all these aspects should be in a balanced way, introduced in a hybrid class. And I think the teacher should be trained in doing this, because it’s not an easy task, let’s be honest, and also the technology. How do you use what kind of platforms so that they should be user friendly and easy to access, easy to understand and so on, how to explain your students how to use the platform, how to respond to the assessment tasks. So all this should be in a balanced and very organized way. And yes, the teacher should be trained before organizing such a class.

Safary: And if I may add to that, the other challenge that personally, I have seen with people who are not trained. Training is very, very important. The challenge has been people over loading their students, because here, let’s say this started as a face-to-face class. They have 100% of face to face, and then they have another 50% online, and so students are overwhelmed with a lot of work.

John: That course and a half phenomenon that people often talk about with hybrid courses when people are first designing them.

Rebecca: It’s a problem for both for the students and for the faculty, right?

Safary: Yeah, yeah, true. [LAUGHTER]

Rebecca: Can you talk a little bit about your inclusive model and share some insights that folks might include in their classrooms to make their classrooms and their courses more inclusive?

Gianina: In the model I developed each component… let me list the components…. so it’s about using the training model of Showers, because only following a specific steps the students you are preparing to be teachers can learn how to apply, from the training to the class, everything. It’s about, how to design the classroom management so that it’s inclusive, how to organize your interactive lecturing so that address each type of the students you have in the class, how to evaluate the students, how to design, how to offer or to give expert feedback, so that mastery learning takes place in that class. Also how to use dimensions of learning to build step by step this inclusive class, because we have such a diversity in our classes today, and we need to be so creative and to bring so much diversity in our teaching, so that each one of them can be touched by our teaching, to be motivated by our teaching. So all these components are related to the three directions in UDL, how to diversify the teaching methods, so that the students can learn how to diversify your evaluation, your assessment, so that each one of them can respond in his or her own way due to the diversity that I mentioned, and how to engage them in the classroom. So in these three directions, I think my model is very well connected with the UDL principles. And I showed in the chapter how each component or how each part of the component, it’s very developed. So I cannot just say in a few words the entire model, but I can show with specific examples from the classroom and from my research, how the CoLearnItt model is connected with UDL principles. It’s really nice. You know, for me, it’s very exciting to achieve this point with my model, because I don’t know, in future, maybe something new will appear. Because I’m continuing with the research, I am conducting action research in each class, so after each class, something new comes up.

Rebecca: Probably one of the best parts about working on a project like this is getting to learn a whole swath of new things. [LAUGHTER]

John: And that’s also one of the benefits and challenges of running a podcast. We get so many good ideas from our guests that we try to implement, perhaps sometimes too many of them, and it can be a bit overwhelming at times. We also have another co-author of one of the chapters… Rebecca, could you talk a little bit about your contribution to the book?

Rebecca: Sure, I had the honor of working on a chapter about designing for students with disabilities, which is something that is certainly dear to my heart. As listeners of our podcast know, and I think I got to co-author with a colleague that, Gianina, I think you maybe had recommended that I write with Chip and so it was really wonderful to work with a colleague from Romania, who I had not met before. And one of the things that we explored in this chapter is some of the digital accessibility standards, the web content accessibility guidelines in combination with UDL or Universal Design for Learning and TILT, Transparency in Learning and Teaching, and how there are some really interesting synergies and overlaps between these three models and strategies, but also where they differ, and how those differences and implementing some of those other pieces actually really help support a variety of different kinds of students with a variety of different kinds of needs and different kinds of technology that they might be using to access information. So it was really fun to work on this particular chapter, to explore the different kinds of things that we often recommend, but also like you Gianina, to like put them lined up next to each other and see where some of those overlaps are, and to really make those explicit, so that it also made the differences very explicit.

John: And how did you connect TILT with digital accessibility?

Rebecca: Well, you know, one of the most important things is not necessarily the technical standard around digital but all of our digital content needs to be transparent in the way we’re organizing it. And there is a WCAG, or a web content accessibility guideline that really points the idea of like clear language and TILT is all about clarity and transparency. So it was a way to kind of bring that to life, I think, in a much more obvious way, and really provide steps that someone could take to implement that into their coursework. So there was a lot of examples that are like that, where there’s one here that seems like something I need to do, but maybe it’s in a language that doesn’t make a lot of sense to a teacher, but then you bring in another model that talks about that same kind of concept or content in a different way, that can be really helpful.

John: Very good.

Rebecca: So one of the things that I know is covered in this really comprehensive volume is assessment of instructional design, but we haven’t really talked about that in as much detail. Can you share a little bit of insight of what is captured in this volume on that topic?

Safary: Assessment has always been a challenging topic, and from this volume, it became clear that it’s not just a matter of strategy, it’s not just a matter of technology. It has a whole lot of things related to the philosophy of education, cultural background of the education setting, the historical background, the political background. So these are things that we never really thought about. Because, like, as far as I’m concerned, when I look at assessment, immediately I put on my American lenses. I look at it from that perspective. But other people, it’s like, remember this place where I was in a specific country in Africa, where assessment is about policing and making sure that students struggle, students suffer. So students who get an A, it’s like it’s a fight between the students and the faculty. So when I found myself in that specific country, my first few months, I was struggling because it was an expectation on me that I should assess students from that perspective. But I said: “No, assessment for me is to help students learn and make their learning effective and efficient. And so if I see that there’s something that’s not working, how can I support the student better?” But no. So there was a tension between my philosophy of assessment, of learning and assessment, and what was being expected from me. And so you’ll find that when we are dealing with assessments and instructional design, you’ll find that the context where the assessment is going to take place has other elements that have to be taken into consideration. We cannot have universal principles that everybody will abide with. You will always find variations based on specific context with the specific countries’ specific culture and maybe languages as well.

John: I can imagine that being a challenge, given all the variety in the audience that you’re writing for, given the different histories of higher education and the role of higher education and the traditions of higher education. One other issue, though, related to assessment, that I think we all wonder about, especially in forms of online assessment is AI, and you do have some information on AI in the book. Do you have any recommendations for people who are teaching in terms of being able to adequately assess work when students might perhaps have access to a wide variety of AI platforms that can respond to many different types of assessments?

Gianina: Actually, I listened some presentation of some experts in AI, and I understood that we should not be afraid of AI, but we should learn how to use it properly in our classes. So regarding assessment, let’s say that in Romania, because of the background, as a former communist country, we are not so how to say attached, for example, to formative evaluation. So we are focused on summative evaluation. And sometimes this is a big issue, because our students are learning just for grades, not all of them, some of them, of course, based on what this expert was presenting, that we should not be afraid of AI, but learning how to use it, I was thinking, why not inviting some experts in AI in my university and training our teachers how to use AI, not only to evaluate, to assess, but also to teach, to present and to create content to help students to understand how to use it in an ethical manner. And yes, I connected with some experts from Portugal, and they will come probably in March, April next year, to train us on how to use AI. So I think it’s not anymore that moment to just to be scared about AI, but just addressing properly, because it’s the reality. So why not teach our students how to use it in an ethical manner? And I think many things can be created and time saved with the use of AI, but in a proper way, of course, and also assessment, I think the teachers very fast, can identify if the homework is done with AI or by the student, if you know your students, of course, if you have 200 or 300 students, it’s very difficult. In my university, because we don’t have so many students, it’s a small university, we can, in a moment, identify that this is not the voice of my students. These are not the words of my students. So it’s not difficult. But go back to my first idea, why not collaborating with AI in an ethical manner?

Rebecca: So one of the other topics that’s covered in such a comprehensive volume…. we can’t emphasize how comprehensive it actually is… is leadership. Can you talk a little bit about the role leadership plays in instructional design?

Safary: I was so glad that we were able to include at least one whole chapter on leadership in instructional design, for many different reasons. Number one, when those who are with online, but this volume covers both online and face to face, when people want to go deep into instructional design, they want to have instructional design team or instructional design department, usually [LAUGHTER] they will just try to identify somebody who is an IT, because in their mind, instructional design means somebody who’s good with the computers, which is not true. I mean, yes, you know some of the computers, but instructional design is not primarily computers. It’s really about thinking and doing things, planning instruction, and that’s basically what it is. And so because of this, we do not really have a lot of leaders who are trained as instructional design leaders. People just grow into instructional leadership, but not really train. And so you find that if somebody didn’t go through like a leadership training, or they didn’t study instructional design, because they may be instructional design team leader without actually having done extensive training on instruction design, you’ll find that there’s always a disconnect between the instructional design team and the leader, that’s one side, somebody who can provide the vision, the mission and design the whole department, provide the leadership for the whole department and connect that to the university. It has to be somebody who understands very well instructional design but also knows how to deal with higher administration, because the instructional design leader is not necessarily the president of the college or the university. And so how do they do this? That chapter covers that extensively and is written by people who have extensive knowledge and expertise in the area. The other aspect of this, and I’m going to speak now from the online education perspective. I’ve been in universities where online education was being integrated at the beginning. I’ve been twice director of online education to start the department of online education. And the common challenge has always been, “Oh, since you have a computer and you have internet connection, and we have online library, okay, you don’t need anything, you just do everything, and we’ll have online education.” The administrators do not understand that this is a whole different thing. We need a team, we need a budget. We need resources, and this is something that they have, if they want to go into online education, they will have to invest significant money into this. And so the chapter helps with that. If you want to start an instructional design team, what needs to be in place? How do you relate with the top administration to make sure you get the buy in and the support that is needed to lead your instructional design team? What are the challenges? How do you fund resources? How do you connect? How do you deal with things when you have limited resources, because that tends to be a challenge, especially when the department is new. What kind of personnel do you want to have on board when you have your instructional design team? How do you establish the standards, the policies? All these are things that have to be dealt with when you are a leader of instructional design.

John: And as the role of instructional designers has become much more developed and much more extensive in terms of how they’re used, that’s an important point, and it sounds like that’s an important chapter too for potential leaders to be looking at.

Rebecca: So we always wrap up by asking, what’s next?

Gianina: Many things are next, are coming. One of the projects I finished, it’s The Alphabet of Values. It’s a book for teachers, for parents, and for kids. And next week, on Wednesday, is the launch of the book here in Romania. I’m very excited, because the book, it’s with the contribution. I’m the editor and the one who designed the pedagogical part with strategies, methods, for children, for parents, and for teachers. But 26 authors from around the world, with MA and PhD in education, business and public health, wrote the stories. So all the continents are covered. And the beauty of this book is that it’s inclusive, has different aspects. It’s also interconnected with other fields, with geography, history, languages, religion, and others, and it’s very practical. The illustrations are done by a specialist, by an expert or professional in this field, and I’m very happy that it was published, I think three or four weeks ago, and the next week is the launch of this and also another book I’m sending in two weeks to print. It’s qualitative research, a practical guide for early career researchers, also with the contribution of different experts, researchers around the world. And I really hope that it was more for Romania, because we still believe that qualitative research is not so important, but step by step, we can show that has its place, and it’s very relevant in many fields. So printing, publishing in English, of course, I will translate it into Romanian language. So I am very excited about this, and also about our next year international conference, Safary participated. He was two years ago, the keynote speaker, but next year, we have competing perspectives in the AI age. This is the theme, so it’s very interesting. And these are my future projects, only a few of them, because we are involved in many projects. But I’m happy because two of these are done.

Rebecca: I love that you are supporting learners and educators of a wide variety of ages [LAUGHTER] and education settings and moments in their career.

Gianina: When I come back from my PhD studies, I studied in the Philippines. By the way, Safary was one of the best teachers I had there, and we continued, as you can see, to collaborate since I came back. I wanted to help the education system here in Romania, because we are making small steps towards Western approaches, but I want to contribute to this development, and I’m very happy to do this.

Rebecca: How about you, Safary?

Safary: You know, writing is my addiction, and Gianina knows this, because ever since I met her, I don’t know if it was 2016, somewhere around there, when we first met, I’ve always written, and for the first time, last March, after I published my recent book on qualitative research, I said, I’m going to take a break until October this year. So I’m on break. I have not been writing. It has been hard. It’s been very hard because I have so many ideas that are popping up in the head. I said, “No, no, I’m taking a break until October.” So in October, of course, I have a few ideas that are already in mind. I’m thinking of going back to qualitative research, because the first handbook I published was on qualitative research in Asian context. Then there was these two for higher education. And so I want to go back to qualitative research and probably create a textbook for quality research designs, because I see that a number of people are struggling with that. This is not going to be a handbook. It will be just a textbook, probably 200 pages and that’s not not too long, just to guide people to distinguish between the different designs, so that they don’t confuse that. I tend to be a little bit of purist as far as qualitative research is concerned. So I want things to be done right. You know, the structural design mindset is still influencing my other things that I do. So that’s the plan I have in the near future.

Rebecca: So although taking a break from writing, the mind is not taking a break. [LAUGHTER]

Safary: It’s not, but at least I get time to relax and oh, well, not so much. Gianina and I have a conference next week at a qualitative research conference starting on Monday, so Monday, Tuesday and Wednesday. Again, it’s covering different countries, but it’s a lot less thinking than when you’re leading a handbook.

John: Well, thank you. It’s great to hear from you, and it’s great to hear about this project and your future plans.

Gianina: Thank you.

Safary: Thank you so much for inviting us. It’s been a great privilege to be back on the podcast.

Rebecca: Yeah, thanks for joining us.

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on Apple Podcasts or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer. Editing assistance provided by Madison Lee.

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406. AI: A Student Perspective

In past podcasts, we’ve often explored faculty concerns about student use of generative AI. In this episode, Kaija Hoyt joins us to discuss the evolution of her AI use. Kaija graduated from SUNY Oswego in May 2025 with a major in Human Resource Management and a minor in Mathematics. After graduation, Kaija provided a presentation on this topic to Oswego faculty and staff during an AI symposium.

Show Notes

Transcript

John: In past podcasts, we’ve often explored faculty concerns about student use of generative AI. In this episode, a student describes the evolution of her AI use.

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John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

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Rebecca: Our guest today is Kaija Hoyt. Kaija graduated from SUNY Oswego in May 2025 with a major in Human Resource Management and a minor in Mathematics. After graduation, Kaija provided a presentation during an AI symposium on our campus in which she discussed the evolution of her use of AI tools. Welcome back, Kaija.

Kaija: Thank you for having me again.

John: Today’s teas are:… Kaija, are you drinking any tea?

Kaija: I am not today because the room that I’m in right now is too small for me to store my tea. So it’s really sad because for this entire month I’ve been tealess. Yeah, it’s very unfortunate.

Rebecca: That is very, very horrible.

Kaija: Yeah.

Rebecca: I have English tea time today, John

John: And I’ve been without tea, but I picked up some tea at a Whole Foods across the street from Duke where I’m recording from, and I’ve got some ginger peach black tea, again, restoring one of my favorites.

Rebecca: Oh, look how it doesn’t matter where you are, [LAUGHTER] you can still drink the same tea. [LAUGHTER]

John: It’s so convenient. So we enjoyed that conversation we had with you in last week’s podcast on microaggressions, and we thought we’d bring you back for another discussion. And once again, this is based on a presentation you gave during a workshop for faculty on our campus, except this time you were talking about how your use of AI tools evolved. ChatGPT arrived on the scene in late November of your sophomore year and was rapidly adopted by many students. What was your initial reaction to ChatGPT and AI tools in general?

Kaija: I hated it. I was so mad that they had kind of become a thing. Because for me, who’s always been like a strong writer and a strong student, it kind of devalued that in a way, because a lot of students were using that, and their writing was about at the same level as mine, or stronger. And some professors were starting to maybe not realize that it was AI doing that, and expect me to write more of that standard. And I also didn’t like the idea of using it. I’ve always really wanted my work to be fully my own, and so when it was first coming about and other people were using that, I was just very strongly against it, and still to this day, to some extent, like, I’m not a huge fan of AI and the use of AI in a lot of environments, but for me, I wish it hadn’t come about when it first did.

Rebecca: I hear, though, that your position or reaction or response to generative AI has shifted a bit over time. Can you talk a little bit about what changed your opinion?

Kaija: Yeah, so I was very firm in the AI use all the way until, I would say, honestly, like the end of junior year, so pretty much like a solid year and a half of being anti AI. I had a professor, Dr. Friedman, who loves AI. He’s kind of obsessed with it in a good way. So in our classes with him, he really encourages the use of AI and gives us some ideas on how to use it. He was really passionate about “You could use it to help you with this part of an assignment.” Or, like, for example, with writing assignments, he would say, “you could use it to draft an outline for you and then build off the outline.” Or when we were doing our compensation project, he said, “help it come up with competencies for you, help it come up with the weights, it can help you with all of that.” So he pushed it pretty strongly. And that compensation class I took with him junior year in the beginning. And even though he was saying that and pushing that, and my group members were like, “Yeah, let’s use it. Let’s use it.” I was like, “Listen, if you want to use it, you can, but I’m not going to” like,” if that’s what you choose to do, fine, whatever. I don’t care, but I’m going to still steer away from it.” And then he also became my honor thesis advisor at about that same time, and that was when he started pushing AI at me even harder. And I kind of was like, “okay, whatever like, just to get you off my back, I’ll try it this one time.” And then I was like, “oh, you know what? That actually did help a lot.” So I started realizing, like, “okay, it’s really useful with things that are, like, the small work that you have to put into a project that doesn’t really have to come from you, like things that AI can do for you that will make it easier to do the project and will also leave more time for you to, like, brainstorm and be creative.” So it takes that monotonous part out of it, which ended up being really helpful, and it also is really good with writer’s block, I feel like, so that was kind of the thing that switched me, for the most part, to being okay with using AI.

John: Could you tell us a little bit about how you used it in your writing?

Kaija: Yeah, so in my honors thesis, I used it when I was having a hard time, like merging two ideas together with like getting it to flow, just having it give me ideas. I very rarely used what it gave me, because basically what I did was like, I would have it help me, and then that would spark an idea for me. Maybe it would give me a transition word, and then I’d be like, I should use furthermore here, that would work really well, or something like that. So it was more of like a jumping off point for brainstorming, but it also helped me a bit if I was struggling to paraphrase something, like getting it to what is another word that fits here? Because sometimes I know there’s a word, and I think I know what the word is, but I just can’t remember it in that moment. So it did help me a lot with that. I also used it with restructuring my thesis. Because when I got to a certain point, I don’t even remember what point this was, but there was a point when I was like, wait a minute, my outline doesn’t make any sense for what this has turned into. So I needed to, like, move things around. And that was really stressful, because at that point I was definitely over halfway done. So there was, like, a lot of paragraphs, there was a lot of information, and I kind of knew how I wanted to move it around, but I also wanted that feedback of, does this make sense? Are these transitions better? worse? the same? And I was trying not to put too much work on my advisors, because I knew they were both very busy at the time and I also really prefer to get their feedback after I know what I want, so that I don’t feel like I’m just doing what they tell me to do. I like to know this is how I want it to be, and then hear their feedback, and then go from there. So I used it to help me switch up that outline a little bit, and I didn’t take exactly what it told me, like this paragraph should go here. For some of it, I was like, “Yeah, that makes sense.” And for others, I was like, “Actually, I feel like this is a better transition,” but it helps me kind of be okay with making that change. So basically, it’s helped me in a lot of ways with writing, but it’s mostly just that starting point and getting me comfortable with what I’m doing, and then later on, it basically looks like AI didn’t help me at all because of how many changes I ended up making.

Rebecca: It sounds to me like some of the ways that you’ve been using AI are to find out what you don’t want, like to bring clarity. [LAUGHTER]

Kaija: Yep, a lot of the time, a lot of it is because there are things that AI wants or thinks that I hate, or just, I’m like, “That is not my writing style. I’m not going to do that.” So I do definitely use it in that way. Or like, sometimes if I give it a paragraph to proofread, and then I see how it wants to make that paragraph, and I’m like, that’s not what I’m trying to say. And it helps me be like, this is what I need to change to make it work. So I definitely used it in that way.

Rebecca: One other thing you mentioned was the writer’s block. And I don’t know any faculty or students that get writer’s block ever. So I’m asking for a friend. How were you using it to overcome writer’s block? You hinted at a little bit, but could you give some more specifics?

Kaija: Yeah. So one of the big things is if, for example, I at one point was going to talk a bit about some psychological theories that relate to microaggressions, and Dr. Friedman had suggested that I cover that at some point in the thesis. He’d given me some brief explanations of different theories he thought would apply, like he gave me a lot to build off of, but I didn’t feel great about writing it, because I’m not really a psychology person, and so I asked AI for some help. One, it helped me find sources, but it also helped me with figuring out how to work that into my thesis and starting the writing. So I told it what Dr. Friedman wanted, and then it kind of gave me, like, “you could do this.” And so then I was able to figure out, okay, from that, what do I want to do? It’s also really good with brainstorming outlines and ideas for projects, because sometimes you just get stuck and you can’t think outside the box at all. Usually, in my experience, like I’ll ask it to brainstorm something, and I won’t really love the answers it gives me or the ideas, but it’ll spark something else. It’s like, if you talk to someone else about it and they gave you a bunch of ideas, except you don’t have to find someone who wants to talk to you about it. You can just ask it, and it’ll word vomit some things at you, and then you can be like, “Okay, I know what I want to do now.”

Rebecca: An introvert’s dream.

John: And also, if you’re doing some work at two or three in the morning, it might be easier to have that conversation with ChatGPT than to wake someone up and ask them to give you feedback. One of the other things you mentioned was that the type of feedback you were getting on your writing was different than the type of feedback that people get from Grammarly and other tools, because with Grammarly, which students have been using for quite a while now, it’ll tell you what to change, but it won’t explain why it should be changed. I think you were getting a little bit more information from ChatGPT in terms of the types of recommendations it would use, and that also ended up affecting the writing that you did later during your thesis. Could you talk a little bit about this?

Kaija: Yeah, so one of the main differences for me personally was occasionally I was looking for grammar checks, but that wasn’t my main focus, because grammar and spelling, like, I’m good on that, and mine is more like, “How can I just make it even better?” So I feel like Grammarly can do that, but yeah, like you said, It never tells you why it’s doing it. I also find Grammarly a little bit annoying, because it just yells at you about everything, and that’s not what I want. Like there’s specific things that I’m looking to fix, and you can’t tell it that, whereas with ChatGPT, you can be like, “Hey, check this paragraph to see if I used also 50 times instead of mixing it with different words.” Or one of the things that I did with it was in my thesis on microaggressions and talking about the trainings that I was proposing, I wanted it to be trainings (plural) consistently, because that’s what made sense for what I was writing. But a lot of the time Google and Grammarly, whatever, really wants it to be singular, which makes sense, but in the context that I was using it, it needed to be plural, even though it thought it was wrong. So I’ve used it in one way with that to be like, “Hey, if you see it, say training singular anywhere like highlight that or call that out so I can fix it.” Another thing, this isn’t a real example for me, but I know some people will start a sentence “although this” and then they never finish, like the last part, so you can tell it look for those situations, and it can highlight them for you. Another thing that I did was there’s like, active/passive voice, I tend to forget to check that, and also really struggle with like when I reread something to check for that, sometimes I just get distracted by something else and I forget what I’m looking for. So I tell it, like, call out those moments, and then I could see it. And then over time, like, the more it was like, “You need to fix this, you need to fix this, the less I made that mistake. So it was really more of a learning thing for me with figuring out, like, “Okay, what are the problems in my writing and what is the way to do it better?” And then, like, I would say by the end of the thesis, like, I wasn’t really using it that much, because most of the problems that I was having I figured out what I was doing wrong and how I should do it better.

Rebecca: Based on some of your examples, I’m thinking other examples that fall into the same category, or maybe, like, checks for first and third person, other things like that that we all make mistakes on when you’re initially writing a draft.

Kaija: Yeah, for sure. I think if it’s one of those things where you maybe are someone who writes… this is really good for students, because I know there’s a lot of students who like to write in the first person… I think it would be awesome if professors who notice, like, “Hey, you’re someone who has a really hard time getting rid of those ‘I’s’ like you love to write. ‘I think that,’ or ‘I believe,’ showing them how to use ChatGPT to help you reword it could be really helpful,” because it’s not that they want to submit it with the ‘I’ in there. It’s just that they don’t realize there’s a better way to do it.” And the more that you have something telling you this is the better way, like, the more likely you are to catch on and to learn it. And a lot of times, professors don’t really take the time to do that with students. They just say, like, “don’t use I,” but students don’t understand how to not do it. So they really need that assistance with the teaching on that part.

Rebecca: One thing, Kaija, that you mentioned earlier was telling ChatGPT, like, “No, I don’t agree with you. [LAUGHTER] I want you to focus on this in a way that you felt like tools like Grammarly couldn’t do that.” And I know that that’s something I enjoy doing too, like telling the machine, “No, do it this way instead. Try this instead.” Can you talk a little bit more about some of the iterations you were able to accomplish using ChatGPT?

Kaija: Yeah. So with different iterations, I would definitely say there were, especially with the structure piece. So trying to restructure it, I think I changed the structure a couple times. And one of the things that I started with, figured out the main ideas of my paragraphs, gave it that, and said, “What order makes the most sense?” And then it did whatever it did. And I was like, “Actually, you don’t realize what the paragraph really includes. So you don’t understand. I don’t agree.” So then I gave it more information. So instead of just like this paragraph defines microaggressions, I really summarized it a little bit deeper. So that was one of the things where I kind of went through a couple different attempts with it and got it to understand what I wanted. Another thing that happened, this is, like, less related to it proofing my writing, and more related to, like, the output it gave me. So one time, I gave it a paper because I had proofread it twice, and I was tired of staring at it, and I knew that there were mistakes, and I just couldn’t find them, so I gave it the paper, and I said, “Don’t edit it,” because I gave it the paper the first time and said, proofread this, whatever prompt I used for it, something along the lines of like, proofread this. And then it gave me the essay rewritten how it would write it. And I was like, “No, don’t do that. Don’t rewrite it. Just tell me what is wrong with it. Tell me what needs to be fixed.” And then I don’t even remember what that output was, but I was like, that’s not really what I want. So then I said, “Okay, without changing anything, just tell me what the strengths of this are, what the weaknesses are, and what things are just clunky.” And then it gave me a very broken down, “These are the parts that are strong. And then a couple of quotes of examples. And then these are the areas that could be improved.” And then if, with the improvements, I needed help with, like, how do I do that? Then I can ask it that, like, “Well, how do I make this more concise?” And it would give me examples.

John: When you gave that presentation to faculty, one of the other things you talked about was using this to help prepare you in your math classes. Can you talk a little bit about how you use ChatGPT to support your learning in math.

Kaija: Yeah. So it was in my introduction to algebra class, which started off a little rough for me. I was having a really hard time paying attention in class for the first, I want to say, like a month, and that first test came around, and it’s not go well at all, which is very strange for me, because I usually do really well in math. So that was, like, a big blow for my ego. And I was like, “Yikes. Okay, this is a problem.” So I started paying more attention in class, and that helped. And I was doing the homeworks and starting to understand them, but the first stuff that we had learned, like, kind of I knew, like, “I just really don’t get this, and I don’t know if I’m going to if I just keep going in the class.” So we had a textbook, but it was one of those textbooks where it’s like, the professor uses the textbook, but not really, so it doesn’t directly match up. It’s not like Calc I and II, where you are literally doing your homework out of the textbook, and the textbook follows the same path that the class does, like this class in the textbook were different enough that it made it kind of challenging to find practice problems in the textbook. And the other thing is that practice problems in the textbook are not always what you’re looking for, and there’s no way to like, filter them out, like, you just have to stare at it and find the one you want. You can’t be like, “Well, I’m looking for how to do mod eight.” You have to find that in the massive answers that there are. And the professor did give homework, but I think we had like one a week, and there was only like six to eight questions each. And I’m very used to math classes where you have like 20 questions for a night at minimum, although those are usually optional, but I do them because I love math. So it was kind of odd for me. And I was like, “Why are we not doing more?” And I also, in addition to the fact that I was struggling, like I also wanted to do more with it, I really enjoyed it. So I went to ChatGPT, and I was like, “I feel like this could help me.” So I kind of told it what the class was, told it what I was learning, and then said, “Do you understand what this topic is?” And it was like, “Yes, I can give you practice questions.” So then I would tell it, “Okay, can you give me a question on Z/8?” and then it would give me something, and then I could do it. This is the one that I had a problem with. It was that I told it like, “I just want you to say whether it’s right or wrong. That’s it. Give me the question, I’ll tell you the answer, and you say ‘yes’ or ‘no,’ and then if you say ‘no,’ then I’ll be like, ‘Okay, walk me through it.’” But it just kept giving me the whole thing anyway, even though I told it, like five times, so I just gave up. So that was kind of how I used it for mostly getting practice problems. And there were also sometimes, if there was a concept that I was struggling with, I would have it kind of walk me through it. And honestly, it’s pretty impressive how well it did with this class, because this is like a higher level math class. I did not expect it to understand it, but it really was good at walking me through like how to solve it. And then from that, I was able to create my own understanding of what to do with some of these problems.

Rebecca: Kaija, what class was this in?

Kaija: Introduction to algebra, which sounds easy, but it’s Math 330 and it’s not like solving simple algebra equations. It’s like abstract algebra concepts.

Rebecca: I kept thinking that doesn’t sound like intro to algebra. [LAUGHTER]

John: When you were getting these problems, one of the things you noted when you gave a presentation describing this was that you learned how to modify your prompts a bit to get more useful feedback. Could you talk a little bit about what sort of modifications you made to get more useful results from ChatGPT?

Kaija: I, for one, kind of learned how to get better at telling it what kind of problems I wanted, because I started off with being like, “Can you give me an example of something like asking whether or not it’s a homomorphism?” I gave it no context, so it didn’t know what types of groups we learned about and what types we didn’t. So one time it gave me this group that I honestly was like, “I don’t even know what that is. Never heard of it.” So then I was like, “Okay, I’m gonna start telling it like, these are the groups we know. Give me an example from there.” So that was for the practice poems it gave me, and then when it gave me the feedback on whether it was right or wrong. If it was a time when I was like, “Okay, I actually need this feedback because I didn’t do it right or I could just then I would read through what it gave me,” and then I would give it follow up questions of, like, “Okay, here’s where I’m stuck with your explanation, L I don’t know what this means.” Or “Can you clarify this more,” which sometimes it would just regurgitate the same thing. So then I had to figure out a different way that I can phrase this to get the part that I’m confused about out of it.” So asking, like, “Okay, I don’t understand where this Z came from. Why is there a z here?” instead of just, like, “What does this mean?” because if you just say, “What does this mean?” it’s just going to throw the same thing at you, and it’s not going to help.

Rebecca: So I’m kind of wondering, given the experiences that you’ve had in using ChatGPT in some really different contexts, how would you like to see faculty talk about AI in their classes, or what parameters or ideas do you think would be helpful for other students to understand how it might actually be a productive way of learning in a class?

Kaija: I have very strong feelings about that, so I’m glad you asked. For me, I think that it was really helpful having a professor who said, “This is how you should use it. This is the ways that it can help you in this class specifically, and I’m not going to penalize you for using it in those ways.” That really is what helped me, like, be open to using AI. And I know, not for me because I was anti-AI, but for other students who can’t seem to get away from using it, when a professor is just like, blanket no AI policy. You’re not allowed to use it like they just decide to entirely ignore the AI policy because they don’t care. They don’t know how to learn without it. And they’re so dependent on it that if you don’t provide them a way to use it productively and without plagiarizing, then they just can’t move away from it, and obviously some students are always going to use it to write their papers for them. I’m not saying that this is going to solve that problem totally, but I think that there are a lot of students out there who, if you say to them, “Hey, I’m okay with you using it to make the outline,” or “I’m okay with you using it to help you proofread,” or something like that, and showing them like these are the ways that you can use it without it becoming an academic integrity problem, then they are going to be more likely to actually put that work in alone, because a lot of it is like, they just don’t know where to start. They don’t know what to do. They’ve got writer’s block, and there’s a deadline, and so they’re just like, I’m just going to have it write it for me. But I don’t know for sure, because I wasn’t super close with the people that were in my senior seminar HR class, but Dr. Friedman said in that class for our paper that we had like “You can ask ChatGPT for an outline, and you can build off of that. You can ask it for assistance in writing this paper. You can ask it for sources.” And I’m pretty sure that a lot of students in the class really took that and did that and used AI responsibly and still submitted mostly their own work, whereas with other professors, I noticed them just kind of having it write it for them, or things like that. And I know that, like a lot of the time in the tutoring center, if I have a student come in for writing who is clearly someone who’s really dependent on AI, I try to give them that overview of like, if you use it in this way, A) you’re safe and B) this will help you in the future as well. And it seems to work. So that’s a small example. So I don’t really know, but it does seem to be really helpful to be clear about like, these are good ways to use it, these are bad ways to use it. Instead of just saying all of it’s bad, you can’t use it at all.

John: So during your time at Oswego, I think you had five semesters during which AI has been available to all students. How often, though, did professors talk to the students about whether AI could be used, when it should be used, and why it might be inappropriate to use it in other areas? Was that a conversation that happened very often?

Kaija: So I would say I had the one professor who talked about it lot. I had probably one or two professors who really consistently called out, like, please do not use AI in my class. If I catch you using it, I will fail you. And then I would say it’s hard with math, because math professors don’t really talk about AI very much, which is mostly because it can’t really do that much with math, because it’s really easy to catch it, because it hallucinates a lot when it’s math, and honestly, it will take more of your time to use it in a math class to, like, do your homework for you if you’re trying to get a good grade. So they don’t talk about it a ton, but they do say they have their policy of don’t cheat, and that includes AI use, things like that. And then in my other classes, I think most of them had it in the syllabus, like you are not allowed to use AI in this class, that that would lead to a failing grade and being reported to the dean. But if they even said anything about it, they only addressed it, like on the day that they went over the syllabus, and then they would just not talk about it again. So I think a lot of them, like, just put the policy on there because they feel more comfortable with that and they don’t really want to have to address it. That’s kind of the vibe that I’ve gotten. So I would say it’s like, mostly just this thing that, like, you know you’re not supposed to do, but you also don’t really know what’s going on with it, at least in the School of Business.

Rebecca: You’ve talked a bit about math and you were just pointing out the hallucination issue with math problems, and because you were doing practice problems and things with it, how often did you find the hallucinations bubbling up in your use?

Kaija: So surprisingly, it didn’t happen as much because it was more conceptual things than computational, but there were a couple things that were computational that I used it for, and that’s when I found it hallucinating. One of them was I was practicing the product of cycles, and I’m pretty confident in this, but I just wanted to practice it because the final was coming up, and you never know. So I was going through, I think it was the second or third example with it, and I did the multiplication the way that I knew was correct, and I got the answer that I knew was correct, and I told it, this is what I got. And it said, that’s wrong. So then I looked through the output that it gave me of it’s step-by-step, and it’s step-by-step didn’t make any sense. I don’t know what it was doing. I don’t know what happened, because it was working fine before that. I do suspect that it’s possible that it had been right when I’d run out of the like higher-level questions, and it switched me to the lower level, and that’s why it happened, but I don’t know that for sure. And so I got to the end of it, and I was like, “No, I’m definitely right. I don’t know what you’re doing, but it’s wrong.” So I basically told it that. I said, “Your answer is wrong, my answer is right. I don’t know what you did, but that’s what it is.” And so then it responded to that, and was like, “Yeah, you’re right. You got the right answer.” But then, like, it’s calculation, it had the answer, it had before, and then it had my answer, and then it said, “Yeah, so you’re right.” It was like, 123, so 345, and I was like, [LAUGHTER] that doesn’t make any sense. So I did stop checking my answers with it at that point with those because I was like, you don’t know what you’re doing, but that is the only time that happened with the higher-level algebra. I have seen it do funny things with lower-level math classes, like regular algebra or calculus, because I’ve used it for fun with that, just to, like experiment and see if I can get it to hallucinate, because I think it’s funny. [LAUGHTER] And it definitely has happened a couple times with that, which is a little bit interesting, that it can just kind of end up in places. And I’ve also found that if you tell it like it’s wrong, it doesn’t even care if it’s actually wrong, it just decides that it is. And so that is probably part of the problem, is people being convinced that they’re right, and so they’re training it that this other thing is true and it’s not. So it’s pretty confused on things like that. And I think that’s the other thing that I think is why it worked better for introduction to algebra, because I don’t think there’s a lot of people going to ChatGPT for that. So I think it really just had that database of whatever it found when it was first started, and less of that user input that can make it more incorrect.

John: One of the things you described just a few minutes ago was using ChatGPT to get more practice problems, especially in classes where there’s not enough practice problems to make you feel comfortable. Is this something that perhaps students should do more regularly or more often? Use it to help develop skills when they’re not getting practice problems that are relevant to their own areas. When instructors give assignments with a group of problems they’re generic problems that are designed to address the needs of all students, but every student comes in with very different backgrounds in terms of what they understand and what they don’t. Were you able to use this to help develop those areas where you weren’t as comfortable with and not having to spend that much time on those areas that you were more comfortable with?

Kaija: Yeah, so it’s totally adaptable to what I needed, and with what I said about I fell behind because I wasn’t with it at the beginning. So it was something where it’s like, we’re not going to have more practice problems. We left this way back there. It can still show up on the final but we’re not talking about it anymore, whereas he’s still giving us practice problems for whatever we’re working on now, and so I would do that homework, but that was something that I was like getting. So instead of spending extra time on that, I would just go do the areas that I needed, and I didn’t, in this context, but you can have it figure out on its own what areas it is that you’re struggling with, and then it can just throw those questions at you, because you don’t have to tell it: “Give me a question on homomorphism.” So you can say, “Give me a question that would appear on an introduction to algebra test.” And for the most part, it’s good, especially the more information you feed it. And then if you work through, and you work through, it starts to catch on, like, this is where you’re struggling, and this is where you’re set. So it can really modify to you in the same way that your professor would at office hours, without you needing to go to office hours and figure out that schedule with them, because our times usually don’t match.

John: When you presented this, a math instructor asked, “Why didn’t you just go and talk to the instructor with questions?” And you gave a really good response that I think would resonate with a lot of people. How did you respond to that question?

Kaija: So I basically said that for me as a student, I’m a very independent learner, and I also don’t like to ask for help, and so going to office hours is really difficult for me from that side of it, and I personally am someone who would rather spend two hours on a math problem than have anyone or anything help me with it, like I really want to figure it out on my own. That’s something that’s really important to me, and so the more help that I get with it, the less satisfied I am when I solve it. And one of the things that I really like about AI versus a human in that is like with your professor, they don’t really know what pace you learn at, and they don’t really know what specific spot you’re stuck on. And so with a professor like they might just either show me the whole problem or do it in that way where they’re trying to get me to figure it out, which are both great methods, but it’s not necessarily what I’m looking for in that situation all of the time. And so with AI, what I can do is I can do my steps and say, “Okay, this is where I’m stuck,” and then just see what’s the next thing. Or, like, “give me a hint on something small,” which professors sometimes are really good about that. The professor for this class was actually great with that. There was a couple questions that I went to him with, because I’m not going to use AI to solve the math problems. Also, it doesn’t know what it’s doing. So I would go to him and be like, “I’m really stuck, can you give me a hint?” And he would do that, which is great. But when it comes to a practice problem, I don’t want to go in and be like, “Can you give me a bunch of practice problems and sit there and solve them?” So there was that. I also feel like, for me, with the way that my schedule has been because I’m an overworker, so I tend to be like, overloading on credits, working two jobs and running a bunch of student organizations. I don’t have time to go into a professor’s office hours. I could send them an email, but a lot of the time, I find that communication to just be a little bit ineffective. We’re on different time schedules, so when you reply to me, I might not be able to reply for a bit. So there’s that side of it too, where, like, I’m not available during your office hours. I’m honestly not available when you’re awake, most likely. So I can’t really make that work. And so a lot of the time, it’s easier to have something that’s available whenever I have that five minutes to work on a problem, instead of like, “Oh, I have five minutes, let me email them and see if, in this five minutes, they can give me practice problems.” So there was that as well. And then, especially for students like me who struggle with anxiety, going to talk to your professor is like, one of the hardest things that you will ever have to do in college. Like, it’s just really intimidating. And if you don’t feel close to them already, it’s really hard, at least for me, to go into their office and have that one-on-one interaction. With professors that I bonded with throughout the class, throughout the year, like at the end of the year, sure, I’ll go to your office hours, but at the beginning of the year, when I don’t really know you yet and I’m not comfortable around you, that’s just too difficult for me, and so having AI there as a backup and as an extra resource is really helpful.

Rebecca: Thanks for sharing those. I think those are hard things sometimes for students to articulate and say, but I think it’s a common experience for a lot of students. I think one thing that you’ve pointed out, and I’m really curious how you got there, was being able to fully articulate what exactly you needed. So because you were able to say, “this is what I need” to the tool you could get what you needed. But sometimes people aren’t quite at that point, and you hinted at maybe there was times when you weren’t quite sure what you needed. Can you talk a little bit about how you develop some of those skills to be able to articulate what you need?

Kaija: Yeah, so I like to say that I’m a pretty self-aware person, so that certainly helps, like, I am a little bit better at being like, “Okay, this is an area that I’m struggling” or I know what I need right now, but there are obviously times when I’m like, “I have no idea.” So sometimes I had AI help me with it, like I would tell it, maybe just throw things at it, just like word vomit into it, and then have it be like, “Okay, this is what it looks like your problem is,” because it somehow can pick that out. But also sometimes it was like, just using my resources, so looking back through tests or the homework and figuring out where did I get stuck there, and really diving into it and thinking deeply about like, “Okay, I know I can’t solve this problem, but why can’t I solve it? What is it that I’m confused? Do I just not know the definition? Or is it I’m halfway through the problem and I just can’t get to the next step?” So it’s really a lot of kind of talking to yourself. For me, I do that out loud, and it really helps. But just like, having that conversation with yourself about, like, “Okay, let’s really think about this problem, and let’s really think about what part of it is confusing,” or “Let’s think about this class as a whole, and why are my grades not as high as they should be? Where is that problem?” So, like, part of it for me, like I said before, was really just that I wasn’t paying attention in class, and that is something AI can’t help me with. AI cannot help me study for a class if I don’t even know what’s going on in the class. So that was something that I had to be like, “Okay, this is a me problem, and I need to figure out a way to fix it so that then I can use AI as a supplemental resource.”

John: One of the things that’s been in the news a lot are student and sometimes parent reactions to faculty using AI to generate questions, problem sets, and other things. How do students react, in general, to faculty use from what you’ve heard from other students and your own reactions?

Kaija: Honestly, I haven’t heard a crazy amount about it. I think that for the most part we get it. We’re like, “hey, whatever.” I mean, as long as you’re still teaching us, as long as we’re still learning like, “it’s okay that you’re using it,” but where we get stuck is, “how come you can use it to teach us, but we can’t use it to teach ourselves?” That is the part that bothers me. I’m totally okay with you using AI to help you generate the syllabus, generate the questions that you’re going to ask, the learning objectives, like, that’s fine. I don’t really care. But if you can do it, then why can’t I? And to me, it makes that gap between us more. I understand that the professor is above me and standing like, that’s fine. I’m okay with that, but I want, at the same time to feel as respected by them as I’m supposed to respect them. And so when you say, like, “Well, I can use it because I know how to use it responsibly, but I don’t trust you to use it responsibly.” That’s where I kind of have a problem, where it’s like you need to respect students in the same way that you would expect them to respect you. So if you want your students to be okay with you using AI to assist you with the learning objectives, the curriculum, whatever it is, then you also need to be okay with students using it to assist them.

Rebecca: Well Kaija, this has been really great, but we always wrap up by asking, “what’s next?”

Kaija: Yeah, so who knows? So, as I said on the last one, I’m moving to North Dakota. I do have an apartment set up. So moving in on the 15th of August, which is exciting, still looking for a job, which is terrifying. Currently, hopefully I’m going to have one. I’m going in for like, the third round of interviews. So that’s hopefully a good sign with one company, and otherwise, I’m just really, really hoping to do something in human resources out in North Dakota for a couple years and then hopefully come back here.

John: Well, it’s been great talking to you, and we really appreciate your willingness to join us for these two conversations. And we hope everything goes well.

Kaija: Thank you.

Rebecca: Yeah. Best wishes on your job search.

Kaija: Thank you.

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

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389. Inclusive Math Instruction

Undergraduate math courses, as traditionally taught, often serve as barriers to entry into many STEM disciplines. In this episode, Aris Winger joins us to discuss strategies that can increase student success and reduce equity gaps in student outcomes in these classes.

Aris is an Associate Professor of Mathematics at Georgia Gwinnett College. His current areas of interest include equity in mathematics education, culturally responsive teaching, and social justice mathematics. He is a co-author of the book series Advocating for Students of Color in Mathematics and is the Executive Director of the National Association of Mathematicians.

Transcript

John: Undergraduate math courses, as traditionally taught, often serve as barriers to entry into many STEM disciplines. In this episode, we explore strategies that can increase student success and reduce equity gaps in student outcomes in these classes.

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John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

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Rebecca: Our guest today is Aris Winger. Aris is an Associate Professor of Mathematics at Georgia Gwinnett College. His current areas of interest include equity in mathematics education, culturally responsive teaching, and social justice mathematics. He is a co-author of the book series Advocating for Students of Color in Mathematics and is the Executive Director of the National Association of Mathematicians. Welcome Aris.

Aris: Thank you for having me.

John: It’s great to see you again. You were here not too long ago to do some workshops on our campus. Today’s teas are:… Aris, are you drinking any tea?

Aris: Oh, I am not drinking tea. I’m drinking water. Yeah, my family is a big tea drinking family, but I’m just a water drinker.

Rebecca: That’s okay, water is the foundation of tea.

Aris: Yeah, that’s right. [LAUGHTER]

Rebecca: I’m drinking Blue Sapphire today, John.

John: Back to an old favorite.

Rebecca: It is, yeah.

John: And I am drinking Lady Grey.

Rebecca: Oh, nice, I had that not too long ago.

Aris: Excellent.

Rebecca: So in most colleges and universities, passing rates in math classes are lower than most other disciplines, and we’ve invited you here today to discuss strategies that would allow more students to be successful in the study of math. First, though, can you tell us a little bit about your own educational journey?

Aris: So yes, I was valued in math from my earliest mathematical memory, and so my earliest mathematical memory was with my mother, who was showing me the future. I remember going up to her and, like, “Mom, look, two plus three is five.” She was like, “soon you’ll notice that two and she put an x 3 is six.” I was like, “What’s that?” She’s like, “You’ll see.” And then from there, like, early on, I was doing two-digit multiplications faster than other people. And then the teachers around me were like, “Oh, you’re good, you’re fast, you can do this.” And so I say, “Oh, I guess I can.” And so I started to develop sort of a math identity. That is to say that it became part of me to be, quote, good at math. And I kept that for a long time. And when life got rough for me, when I was younger, I could always go to math and be safe at math, because I felt an identity. I felt good there, I felt valuable in mathematics. And so it just became a deep part of my identity. So that meant that I was going to major in math. That meant that I was going to be a mathematics professor the whole nine. So I continue to go back and look at that story to see my through line. And I’ve had to change the story, by the way. It used to be, in this journey that I’ve had, I’ve had to change the story also, because the story used to be, “Oh, I’m just smarter than other people,” when, in fact, the story really was that I’ve been trained. And really making this understanding that not that drinking the Kool Aid, that somehow I’m ordained to have a mathematical brain, I’ve been trained, and I deserve to say that I was trained, because I put in a lot of work. And so if a surgeon can say they were trained, a mathematician can say that they were trained also, and so for 10 years, from 1995 to 2005 I got a bachelor’s, master’s and PhD in mathematics. That 10 years was training.

John: A very large share of students that we see in college say “I’ve never been good at math”. Why do so many students come in struggling with math or believing that they’re not capable of being successful in math?

Aris: Yeah, well, it’s because they’ve had mathematical experiences that weren’t optimal for them. And so there’s a narrative that I want to interrogate, and I’m thankful for this opportunity to speak out, an interrogation of a narrative that we have to call into question. And so it is this notion that somehow math has done something to us and math has done nothing to us. So when someone says that they hate math, they’re not talking about the body of knowledge that’s the greatest body of knowledge in history of the human experience. They’re not talking about that. They’re talking about a human relational experience they’ve had in the culture of mathematics that humans have built about how we do math, particularly in the western context. And so whenever someone today says, “Oh, I hate math,” then I just say, lots of my colleagues say, “Oh, I’m sorry that happened to you.” I just say, “Who was it? What grade? Tell me what happened.” And then often they will say, “Oh, it’s this person, here’s what they said to me,” or “here’s why I didn’t like this class.” Lots of times they also say it was when the letter showed up. And so for me, what helps me is that I try to return to the innocence of the person that is talking to me. So when someone says that, I’m thinking about a kid sitting in the chair and then all of a sudden, they’ve been doing percentages, they’ve been doing proportions, and then all of a sudden someone writes an X up on the board and says, I want to know what X is. And for some reason, it blows this person away, like I have no idea what’s going on. And that person starts to, maybe for the first time, feel unsure, feel like they don’t belong. Now, there are all these feelings that are showing up that never got attended to. And we know in this discipline, the way that it is taught, that that cascades, because then this builds on the next thing, which builds on the next thing, and then all of a sudden you find yourself, “Whoa, I gotta get out of this thing.” Now, the tragedy that we have in our society is that we have lots and lots of our young people who are getting out of the discipline of mathematics, and it’s the most important, [LAUGHTER] right? And so that’s the tragedy, that’s the crisis, that we have so many people leaving our discipline. And so I want to be clear, that doesn’t mean that everyone needs to be a math major. That means that the world that I dream of is one in which we’re all connected and thriving quantitatively. What does that mean? That means that we are allowing ourselves, or we have the permission, to ask quantitative questions like, “Why does that cost that much?” and “is that the right percentage rate for my mortgage?” and “why don’t I want that payday loan?” Right now we have so many silent people quantitatively, because the predominant space in which we think quantitatively is in school, and so in school, school mathematics, systematically, is about some other narratives that we continue to uphold, like speed and correctness, and it doesn’t allow for the imagination to grow. So the answer to your question is that these experiences, when we see the people today in our colleges, they are, in terms of math, they are an extension of a past experience that is over a decade long. And so I want to return all of our kids back to that, in a sense, to “Wait, you know, you’ve had a math experience that has been difficult.” And for me, one of my goals is to create a new narrative for those people who come into my class, and not just for them. And so if I can get a young person or old person, whoever’s in my class, to think differently about math, then maybe they get their cousin to think differently about math and their little sister. And because, again, you never know who’s watching and who’s going to see how you interact and how that impacts them.

Rebecca: You’ve talked about our individual experiences with math and how much they vary, and they vary across elementary and secondary school districts as well. What can college math instructors do to help address these inequities in prior knowledge?

Aris: The first thing I would think of is that each college instructor needs to look at each of their people as an individual. And so for me, for so long, I would go to my pre-calculus class or college algebra and say, “Okay, I’m teaching that group,” and that was 11 years ago. And today I go in and I’m saying, “Oh, I’ve got Sammy, I’ve got Mark, I’ve got Jamal, I’ve got Lisa, I’ve got Tiana, right? I’ve got this group of people, and I’m teaching this subject today. Given who I have in my class, what should I be doing today? And how should I do it today?” And so there is a returning, or perhaps introducing, for the first time, a humanity of the people who are in my class. And so that’s the first thing. Just acknowledge that you’re teaching a group of human individuals Now, from there, there’s an acknowledgement that you yourself come from a culture, come from an experience, and that that’s going to impact the way that you teach. And so then, now, at this point, how is it that we can develop a good relationship between yourself and the people who you’re going to be engaging with for the next 14, 15, 16, weeks in this discipline, and then thinking about also this balance between your relationship with those people and the content, and which one comes first. And so for so long, it’s like, “Oh, I gotta get through this. I gotta get through this. I gotta get through this topic, this topic, this topic, this topic.” And the thing that keeps me up at night is that, in our discipline, there’s a crucial question that’s lacking in our discipline still, and it is the question I think we have to ask ourselves, is, “How do my students feel?” Somehow, the question of how my students feel when I give back assignment and it’s marked up with red, or if Pearson MyMathLab says that, “No, that’s incorrect,” and they’ve been working on it, or if they’re in ALEKS and they’ve been working on a topic for 35 minutes, and ALEKS says, “You know what, I think you should move on.” How that makes them feel? Or maybe a policy that I have of no late homework, even though they have two jobs, all of that. How is it that what I do in a space where I have all the control, how does it make my students feel? And then to rectify that with how I want them to feel learning the greatest discipline in the history. Now we know how I want them to feel. I want them to feel curious. I want them to feel empowered. I hold knowledge that I’m trying to convey and explore, for them to be super powerful, super engaged and literate quantitatively. And so I want all these positive emotions, and yet all these negative emotions are happening. And so part of my job as a professional, I see, is to try and ease that tension, to have them try and learn it, but also for them to feel joy, to feel curiosity, to feel great about themselves, right? And so I was at the joint math meetings, and I was giving a talk, and at the end, I was talking about feedback forms, that you’ve got to get feedback from your students in order to understand what’s going on with them, because you don’t understand what’s going down, that was the bold claim I was making as a teacher. A person in the audience at the end said “I wanted to push back.” Now I love pushback, because lots of great things come out of pushback, just like I want to push back. And I was like, “Okay, great.” And then he says, well, sometimes you shouldn’t listen to their feedback, because I had a student, and we were in class, it was a class of five, and we went through the whole semester, and I could tell they hated the entire experience, but then they came up to me a semester after this semester, came up to me and said, “I hated every moment of your class, but I learned all the material.” And then he said, “that’s the reason why we should ignore our students’ feedback.” And then I responded to him. But then afterwards, after the talk was over, I went out, and he pulled me aside. It’s like, “See I did my job.” And I said, “But wait, so this person got all the content from you, but this person hated every moment in this class, and you think you did your job,” and to anybody who’s listening, that if students got all the content but hated every moment of it, then we haven’t done our job. And that, I want to imagine us doing mathematics and them getting content in connection to the greatest discipline and being who they are, loving every moment. And that’s the dream, and that’s hard, because when you get back a C minus, how can we have someone have joy and get a C minus? And these are hard questions. I don’t claim to have the answers to these, but again, this is tension, but we have to continue to dream, because we have in our hands, we have in our expertise, this great discipline that we have to continue to pass on to people, but pass on to people in joyous ways.

John: Given the diversity in what students come into our class knowing, though, it’s hard to come up with a method of instruction that provides sufficient support for all students while still helping them learn more. How can you build that…

Aris: No, no, what you just said is false. Now, it might be true that we have not been able to do it yet. So what you just said, I respectfully disagree. I think that what you said is true if we continue to do what we’ve been doing, there’s no doubt about that. And so that’s what I mean about dreaming. And so I’ve come on to this podcast to dream with you. And so when you dream, you can’t say stuff like that, because then there’s no openness to be like, “Okay, wait, how can we do something else?” I agree with you that if we keep doing what we’re doing, then… and so let’s unpack that. That means that I go in front of somebody, I go in front of a class, and this happens to all of us. It’s a great problem. You go in front of the class and mathematics, the way it is built now, says that, “Oh, you must have prerequisite knowledge.” And so that means that we think of math in school as a body of knowledge, more than a natural human activity. And this tension, we have to make sure we elucidate and make clear that we can think of math as a body of knowledge, or we can think of it as a place where people get to play. Now, in one of those with the natural human activity, everybody just needs to come, explore, think about mathematic questions. This is the math circles space where you just play. You make it an introductory question, and it’s set up so that there are multiple entry points, and you just go after it, and then you have someone who’s facilitating, who’s valuing every single contribution. Notice I didn’t say answer, every single contribution. Or you can think of our discipline as this compendium of knowledge, where, over the last, however, many centuries since the dawn of humanity, we’ve been collecting all of these mathematical facts into one big thing that, again, is the biggest dossier of human knowledge that humans have. But if you think about it that way, exclusively, then when you come into pre-calculus, then when I look at you, then I’m thinking, “Do you know enough college algebra?” And if I do that, then I’m being exclusionary from the jump. The first day of class, we’re being exclusionary subconsciously, to all of our students, to some of them, right?

John: You interrupted me in the middle of the question. The next part I was going to ask, I think, would get to the points that you’re making, that we want all of our students to be successful in developing their knowledge, but given their differences in backgrounds, what are some strategies we can use, perhaps to leverage peers in class, or in other ways, to help provide that sort of support for all of our students, no matter where their starting point is?

Aris: I think that’s a great question, and it’s true that given if–then statement, if the if I call in the question, I will not hear the then. So yeah, that’s why I interrupted you. So what we have to do is, again, we have to change the narrative of what a teacher thinks. And so now, and I’m about to get into trouble, stepping all the way back, the challenge with our students in mathematics is really a challenge with our professors. And so this means that there are lots of us who are superbly comfortable, who have lifetime jobs with tenure, who have been successful in quotes. What does that mean? That the way they think about success has been, “Oh, I’ve had five to 10 students come back and say, ‘That was a great experience. I have students who are going to graduate school. I have students who are doing research.’” And so the revelation for me was, wait, I’ve had hundreds of students, and I’ve gotten dozens of feedback, [LAUGHTER] and I’m using the dozens of people… like you only hear from the people who are doing great, because the people who don’t like you aren’t going to tell you to your face, right? And so I’ve had biased feedback and like, “Well, wait, what happened to this person, this person, this person, the person I don’t even remember, was I really serving them?” And I actually don’t know the answer to that. And so there’s something about each of us as professors completely being rigorous about how we teach and critical of the way we teach, so that we continue to use new methods. And so this is happening in our discipline, where lots and lots of people are now doing active learning, lots and lots of people are doing less lecture. And so this is not a critique on lecture. It might be a critique on lecture with five people, or it might be a critique on lecture with 300 people. But again, like if you’re lecturing to 300 people for however long, how do our students feel? Later today, I’m doing some stuff with Math for America, and last year, when I did some stuff with them, I had a person and I’m gonna ask whether this is similar for them tonight, who has 35 students in 45 minutes, Monday, Wednesday, and Friday. And that person has said, “Well, I can’t do anything but lecture, I’ve got to get the content out.” And this is in the context, of course, in K through 12, where you might have your state forcing you to make sure you do well in the course tests. And so they’re under so much pressure. But again, as we imagine, I’ve seen people do active learning with 35 people in 45 minutes, and so that’s something that you just have to try. So the first thing I want to say is that, what have you been doing? Have you gotten the feedback that it’s working? What are the grades look like in this system and continue to try new things. And so you’re not going to do stuff overnight. The thing that I don’t want to see is that you’re doing the same thing you’ve been doing the last 25 years. That we can’t have. And so I am making a call of action to our professoriate to try something new, be bold, and what better time to do it is when you can’t be fired. We have a lot of anti-tenured, tenured people, in the sense that a big part of the point of getting tenure is to then explore, say what you feel, to not be put in a box. And then that’s sometimes when we become the most conservative. I do want to shout out, though, our lecturers and vital faculty, the visiting, the instructors, the tenure track, the assistant professors, and so forth, that are also thinking about these things, who don’t have the job security, who may not have the ability to be creative in the classroom also, because then they might be judged for it, or say, you know, “You can’t do it that way and don’t have that job security, also.”

Rebecca: As someone outside of mathematics, it seems to me like there’s a role for faculty in other disciplines to play here as well, because there’s a lot of fear mongering around math, I think, from other disciplines and things, maybe from their own mathematical experiences. But I know, as a designer, I’m constantly helping students try to find some relevance to the math so they’re not so scared of it, because I think it’s really important for their work in just about every discipline.

Aris: Yeah, I think there’s a big disconnect between mathematics and all the other disciplines. And again, to your point, I think it’s because everyone has their own walk with mathematics, and oftentimes it’s not a positive. So that means sometimes we get advisors outside of math who are saying, “Oh no, no, don’t take that. You don’t need that extra math class.” Or we get people who are just like, “Well, let’s just get you through math as quickly as possible,” or whatever. For me, that just means we need to be having more conversations like, “What does it look like?” I’m dreaming again. What does it look like for a designer to sit down with a math professor, or the two departments to sit and talk together and say, “Okay, well, what do you want mathematically for our students? What do you want design-wise, for our students? How do these things intersect?” And so we’ve been in a silo, mathematicians for a while. People just leave us alone. And now we see what’s happening. Math departments are closing. People are losing majors because now we thought that we could just do our own thing, serve, have our majors, but now people are really starting to ask the question, “Well, wait, the way that you’re teaching. It doesn’t feel like it’s so relevant.” For too long, we’ve asked, “Well, how am I supposed to use the quadratic equation in real life?” And actually, I don’t think we properly responded to that, because I think the proper response is that, “Oh, solving the quadratic equation is useful in cognitive agility in this way, this way, this way. And in addition to that, you’re right, [LAUGHTER] right?” Yeah, that like “Doing this exercise is helpful in these ways, and you probably won’t see it in the future.” And so that’s why we made quantitative reasoning, that’s why we have these other courses. But that took us a very long time to do that, to actually respond to people, like my school didn’t even have a quantitative reasoning class until finally, we looked at all the DFW rates and it was just like, “Well, we have to do something else.” Now, what happened there was this movement from college algebra to college algebra and quantitative reasoning didn’t have to happen, but it was a “Wait, we’re not moving on college algebra. At some point we think college algebra has to be this. And therefore, if you want these people to succeed, then we have to create this whole other space for them.” Again, as I dream, I would imagine that mathematicians as teachers would say, “Well, wait, maybe we could teach it differently,” but we didn’t do that. But I think lots of times, mathematicians and math faculty are movable objects like “No, it has to be taught this way.” And then very few people outside the discipline can come up to it and say, “Well, no, can’t you change?” And them saying, “You can’t change, because it has to be like this. We’re the experts.” But when I also think about other disciplines, I get jealous. Yeah. I mean, because, like, other disciplines get to talk about the great ideas and the systems that I’m in that I see we don’t get to talk about the great ideas. The notion of infinity is one of the great ideas that mathematics brings to the world. And so when I think about Calculus II and sequences and series, and people are going to start to groan when they listen to this, that we fail to see that we’re talking about how infinity operates, one of the many ways that infinity operates, and it’s an absolutely brilliant idea that very few people talk about because we’re too busy talking about ratio tests, and then you just get bogged down in what tests are we using, or does this have a limit? And you just forget that the notion of adding up an infinite list and getting a finite number is like so unbelievably profound. But political science gets to talk about justice, U.S. history gets to talk about the Constitution, and philosophy gets to talk about God, and over here, we have just as deep things, but we’re so tied up in procedures and making sure that you have the right minus sign. Do you see the difference that I’m bringing up? That in literature, people get to read Toni Morrison, and I’m not saying that I’m jealous that they have better things. I’m saying we have just as good things. But why is it that we are bogged down in this minutia, but they’re not critiquing Toni Morrison’s grammar. They’re just reading Toni Morrison and becoming better humans. Where is the becoming better humans in Calc I, where’s the becoming better humans in algebra? And that’s the open space that I dream of in our classes.

John: I’m hoping going forward, that we will still see students studying the Constitution in history classes. [LAUGHTER]

Aris: That’s right.

John: That may be changing in the current environment. [LAUGHTER]

Aris: I shouldn;t be laughing.. I don’t want to laugh, but I also don’t want to cry. That’s right. [LAUGHTER]

John: Sometimes we have to.

Aris: That’s right.

John: But as you’ve noted, students often come in with this fixed mindset, and they often have not had that much success in their experiences before they get to us. Should there be, perhaps, more effort in society to transform K-12 math instruction so that we don’t lose so many people from a discipline that’s so important?

Aris: I agree with that, and I think we also have to be careful. So I have no time for figure pointing, because what I’ve seen when I do professional developments all the way K through 50, whatever it is, right? As I just go, yeah, that I always see the pointing back. And so when you go to the ninth grade, it’s like, well, eighth grade, and then eighth grade it’s like, well, it’s Elementary, and then Elementary, it’s like, well, it’s the parents, and then it’s like, it’s the reverse induction, right? You just go back, well, then maybe we shouldn’t have kids at all, right? …if you want to just keep doing that. And so I think we’re all in this. And so there are two things, you come to a young person, you come to a student who’s had a bad math experience, and they’re a sophomore, and it’s the first day of class, and so you know they’ve had a bad math experience, and so you can’t send them back into K-12. They can’t go back. And so we can say, “Oh, this might be… and I have said this earlier, that this is a response of a bad math experience they had earlier.” And yes, we need to fix that. But this person’s in front of me today, and so I don’t want us to be confused that, “Oh, that this person is a lost cause.” The responsibilities on me now to create a better mathematical experience for this person and to help them as much as reasonable, and we can need to, as we were saying earlier, have conversations with K through 12. So what are real, fundamental conversations between math faculty and K through 12 faculty. And so what’s nice particularly about Oswego is that you all have the opportunity to make real connections to the K through 12 places, to schools that may feed into Oswego, and sit down with the faculty and say, “Oh, what’s happening?” I’ve seen this happen out west at Sonoma State, where they have relationships with K through 12 schools, and they’re having those types of conversations. Now, those conversations aren’t easy, because there’s status that you have to disrupt about in the space and that you just have to deal with, but once you break that stuff down, become one in community, then you can start to have real conversations about, “Oh, wait, you’re teaching this, but we’re teaching this. And so when did they end up learning this? And oh, do you really have to teach that?” Yeah, and you just have good conversations.

Rebecca: As we’ve been talking today, was thinking about an early experience I had in my teaching career where my previous institution I was invited as the non-math faculty member to join an assessment retreat and spent an entire week out of town with the math faculty, who I really didn’t know very well, and we had a great time, and found all kinds of connections between our disciplines. And for me, I think that was a really important opportunity. So I thought it was a really wonderful opportunity to collaborate across disciplines and to get a better understanding of what the faculty in that department were doing, what some of their objectives were, but also I shared what some of the art and design students, some of the struggles that they have, and I thought it was a really rewarding opportunity, and I actually had forgotten about it until this conversation. [LAUGHTER]

Aris: That is fantastic. That’s fantastic.

Rebecca: But it sounds right along the lines of what you’re advocating for as a way to share and disrupt and move things forward.

Aris: Absolutely, absolutely.

John: From society’s perspective, the rate of return to higher education, despite the popular perception, is pretty much at the highest we’ve ever seen, and that’s especially true in STEM fields. And yet, students of color, though, have been seriously underrepresented in STEM fields, perhaps partly because of underrepresentation in faculty and in their prior interactions. What strategies could be used to help reduce some of those inequities in terms of the mix of students who are entering into STEM fields?

Aris: Yeah, I mean, there are a couple of things. So this is an individual and a systemic issue. So individually, I think you have to go all the way back and say, “Well, what does it mean to be of color? What does it mean to be a student of color? What does it mean to be a person of color?” And again, the challenge is that people don’t even want to ask that question. Like, student of color or person of color, came into the vernacular at some point, and we just didn’t stop and say, “Well, wait, what does that mean?” And so when I say that I am black in the United States of America, people who are listening, what does that mean to you? If you’re listening to this five weeks from when we record and I say that I’m black, what does that mean to you? What do you think that means to me? Now I want to be clear. The reason why I ask is because when Lakeisha comes to your class, and Lakeisha is a young black woman, and you haven’t even thought about what it means to be black, then are you going to try and convince me that you’re prepared to teach Lakeisha? Do I want my daughter in your class? And the reason why I bring this up is because it means everything to me to be black, it means everything to me, and you haven’t even thought about what it is. So now I’m coming to your classroom, and there’s something fundamentally important to me, and I look at you and I already know the signs that it doesn’t mean anything to you. And so then you are already positioned to me as someone who doesn’t even care about me. And now let me step all the way back. Everybody’s nice, everybody’s a good person. Everybody’s loves their family, loves the country. Everybody’s nice, nice, nice, nice. I’m not talking about nice. I’m talking about love, actually. I’m talking about realizing the nature of the place in which we live, the United States of America, which is again a place of ultimate brilliance, but a place that also has had significant struggles, tragedy and terrorism amongst people of color and black people in particular, right? We can be both, brilliant and have terroristic backgrounds. And so for me, that’s the first thing on an individual level when we think about again, when I said earlier that we have to think about our students individually, that is tied to, “Wait, that person is black in America, that might mean A, B, C, D, and E.” Now it could mean that. It might not mean that, but sociology is a thing. Sociology is real, and the studies show that, about marginalization, how people feel. Stereotype threat, microaggressions, those things are real things. And so that means, again, we need to be educated about what that might mean. But let me take 17 seconds… that for me to be black means two things at least. It means that, again, I come from a miraculous people. I come from a group of people who have been terrorized and stigmatized for centuries in this country, and somehow, our most profound voices, our most powerful voices, are ones that are trying to teach love and justice for everybody. That’s a miracle, like somehow, like in the face of all of that ugliness, our leaders come out talking about love and justice for every single individual. Being black also means that I’m part of a social constructed category where I am not getting things that other people are getting because of skin color, and that’s personally, and that means systemically. And so both of those things are happening, are a part of who you see in me. But what that means is, when you look at someone else who is of color, then you might say, “Oh, that person’s walking around in this society, and they might be experiencing stuff just because of the color of their skin.” And again, coming back to that fundamental question, “How might that make them feel? How might they be struggling today to learn some of the stuff that I’m saying.” And most importantly, how is it that in these four walls for this hour and 15 minutes, in a space that I fully control, how is it that I can make this space different, different from what the rest of the world has told them their whole life? So that’s the personal one. Now, systemically, I’ve been thinking a lot about mentorship, and so if we have 17 students of color, 17 marginalized students in whatever category, whether it’s women in STEM also, 17 students at my institution who are part of a category, a social category, they might be black, they might be whatever, then the question for me becomes, how is it that we get them the right mentors, and that means that focused attention by someone who is ahead of them on the road for their goals, someone who is going to sit with them and look in their eyes and have them convinced that, at least for that hour of that meeting, that no one else in the world as important as they are to that person, someone who is going to awaken something within them, all potential that they didn’t even realize they had. And so when you have good mentors, then you provide pathways for people that they didn’t even think were possible. Now, of course, the challenge is, how is it that we need to train good mentors? We need to get them out there. Right now, we are not trained to be good mentors, particularly across identities, particularly across racial identities and cultural backgrounds. And so my immediate hope is that we would get mentors to people about what it means to be a STEM professional, because what mentorship also does is it gives people who are trying to get into STEM, STEM identities. It opens the doors for them to be like, “Oh, I can do this.” For 25 years, I’ve heard young people say, I saw this person, I interacted with this person, and I realized that I can do this, particularly when Ketanji became a Supreme Court justice. I just remember the very next day, a 16-year old black girl said, “Now that this has happened, a whole world has opened up for me.” I just want that to sit with the listener, that this person will never meet Ketanji. They simply need to just see her become a Supreme Court justice, and now a whole world is opened up for them. Now that’s just from 1000s of miles away. If we can somehow get mentors to each of our young people who are trying to do this, then it gives them, like this personal connection too. It makes it even powerful.

Rebecca: Some of the change that you’re talking about, the dreams that we’re dreaming together, definitely are some of the long game… [LAUGHTER]

Aris: Yes, absolutely, absolutely. Yes, yes, yes.

Rebecca: What are some of the short game moves that we can make to get to that longer game?

Aris: Yeah, so then I think it depends on who I’m talking to. So then if I’m talking to someone who’s seasoned, who’s comfortable, who is going about their life, and it’s easy, again, as we said before, I want you to say, “Well, I want to do something bold and different.” And again, I guess the first thing I would say to you is, “I want you to send your students the feedback.” We can do this in multiple ways. I want you to have some real conversations with and get some real feedback from your students about how things are going with you and whether you are doing your due diligence and uplifting people in the discipline of math. If you are new or you have little power or you’re just moving up the ranks, there’s something about also looking at your practices, but being able to get a critical mass, like just joining other people. I think this is true for the older faculty too, but just joining communities and listening to how other people teach and how other people operate in their craft, they continue to just be educated. So again, that’s on the individual level. On the systemic level, I’m looking at our leaders. So then I’m talking to department heads. I’m talking to deans and to presidents and provosts about doing more than just not rocking the boat. And so when we have young people, when we have these disparities in STEM across racial lines, that’s on you, leader. So I’m really trying to push leaders to just say, “Okay, wait, not under my watch.” 17 years from now, I want you to be able to say, “Maybe things have not change, but here are the three things that I tried and they failed, and even in the failure here the 15 things we learned,” that the too many leaders who would just come into position and just try to keep things still and when in fact, your job may be to shake things up so that more people can thrive. So I just met so many leaders that have just been like, “Let me just come and steer the boat,” when, in fact, you may need a whole new boat. You may need to be on a new river. Yeah, so I’ll say that, in that delineation, I mean on the individual level, you’ve got younger faculty, older faculty, and then they might be doing things, but then at the systemic level, our leaders need more courage. They just need more courage. And so the challenge that I have, and it goes back to what we said earlier, is that in order to get courage, you have to be compelled. There has to be a compelling reason for a leader to say, “You know what, I’m going to do the thing, and y’all are not going to like me. We’re going to make classes unified at the 1000 level for math, because this is what our students deserve. And I don’t care what you think about, because the data says that having classes that are completely different from professor to professor makes students suffer, and therefore we must unify. Let’s get to work on it together. And if you don’t like it, okay, we can talk about that too, but this is what we’re doing.” And so that person who does that is compelled by the suffering of our students. The lack of access for our students is the driving factor. There must be something that compels leaders to change, otherwise they won’t.

Rebecca: I wanted to follow up on the feedback forms because you’ve mentioned that throughout our conversation today, and for someone who’s like, “Yes, I will do this,” what would be in said feedback form?

Aris: Oh, thank you for saying that. It would be questions that if they got the answers to, it would shake them and make them really uncomfortable. The thing that I want to say, that I should have said from the beginning, is that it’s comfortable or outstanding, you only get to be one. It’s comfortable or outstanding, you only get to be one of those. And so when I created my feedback forms, and I started filling them, and I started putting in the questions, like, oh, wait, if I actually heard the real answer to this, I’m not going to feel good. And then part of me said, Well, that means it needs to go on there. And so what does that look like? That means like, “Am I doing a good job? Am I giving you everything you need? What do you want me to change?” That one’s not so bad, but it’s just like, “Did I say anything that bothered you? How is my language?” It’s just stuff that like, are you having good time, right? So that’s about me, and so how can I just be better? But then the thing that was transformational for me is when you ask anonymously, people about their lives, and just say, “What’s your biggest challenge today? What are you going through right now? What excites you the most? What do you do when you’re not in school?” So feedback forms do so much if you are authentically digging into them and asking questions that might push you out of your comfort zone, because it’ll change you forever. Because when someone says that all your math problems are binary in terms of gender, and it leaves me out, then it changes the way that I teach forever. Forever. One sentence changes the way I teach forever. That’s just the tip of the iceberg. There’s tons of feedback forms out there, so you can go and investigate those. But for me, it’s “Okay. How am I doing?” And “Who are you as a person?” I have colleagues who give them out after tests also who have, like, logistical and utilitarian reasons for giving them out. But for me, as you might imagine from what I’ve said so far, I’m trying to figure out, am I doing a good job in humanizing you, and who are you as a human.

John: Is this something perhaps that people should do at the start of the semester, just to gather some information about who the students are in the class as well as during the class?

Aris: Yeah, you’re giving them out a lot. Yeah.

John: And you mentioned anonymity. I’ve gone back and forth on that in terms of gathering information about students. Students are likely to be more open when the forms are anonymous. On the other hand, if there’s specific concerns for specific students, there’s some benefit of knowing who the students are. And I’ve sometimes done a mix of those things, where I’ve had some things which were just anonymous and others where students let me know at the beginning of the term, in particular, if they have any special concerns or needs or any challenges they faced in classes in the past.

Aris: I appreciate that, yeah. And so I definitel moved the anonymous route. And then I will say that some of you wrote some things that I think you and I need to talk about personally, and I hope you know who you are, and say, yeah. And then I don’t know if I get any more specific than that, because of anonymity reasons, but yeah, so I try to open the door that way. But yeah, I like your idea of mixing them for sure.

Rebecca: So we always wrap up by asking, what’s next?

Aris: Oh, just the same old, same old. And that’s enough, [LAUGHTER] right? So, yeah, I wake up every morning with a mission, and I’m thankful for that. I’m overwhelmed by that, that I am trying to serve people. And first, it starts with my own daughter, my wife, and then I get to then interact with people who are trying to change their lives forever. When you’re in college, when you’re in the educational process, when I’m teaching in K through 12, those young people in particular don’t have the vision yet to understand the path that they’re on. But in particular college, even though some of those people have been forced to go to college, they are there and they’re trying to change the trajectory of their whole life, and to play a role in that is a gift, and I have to treat that with care. And so I wake up every morning just trying to figure out how in the world can I help that person on their educational journey. And that’s all I want to do. And so I’m in a sweet spot where I can do that every day and make a living. So I’m superbly thankful for that. So for me, in general, I’m always trying to make quantitative spaces better for everybody, because better quantitative spaces lead to better quality of lives. And so across so many different levels, if you see me, I’m either with my family, or I’m playing pickleball, or I’m trying to make quantitative spaces better for people for better quality of lives.

Rebecca: …sounds like a good balance.

Aris: Yeah, that’s right. [LAUGHTER] That’s right.

John: Well, thank you. It’s great talking to you again. And again, we really enjoyed your work here back in January during your visit.

Aris: It’s a pleasure. Thank you.

Rebecca: Thank you so much for your thought-provoking ideas.

Aris: Oh, you’re welcome. Thank you for having me.

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

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382. The Demographic Cliff

The number of high school graduates in the U.S. is expected to decline for several years. In this episode, Peter Ghazarian joins us to discuss the experiences of higher ed institutions in Korea and Japan, which have recently experienced similar reductions in college enrollments. Peter is an Associate Professor of Higher Education Leadership in the School of Education at SUNY Oswego. He has worked in international education in the US, UK, Germany, and Korea. Peter’s work focuses on higher education, leadership, public policy, multiculturalism, and human migration. He is the author of a very recent article on higher education and an aging population in the U.S.

Show Notes

  • Ghazarian, P. G., Bhandari, B., & Chen, S. (2023). ” It can be chaos here”: International Student Experiences of US Higher Education during the COVID-19 Pandemic. Journal of Comparative & International Higher Education, 15(1). 33-34.
  • Ghazarian, P. G. (2025). Higher education and an aging population in the USA: learning from the experiences of Korea and Japan. Perspectives: Policy and Practice in Higher Education, 1-7.
  • Grawe, N. D. (2018). Demographics and the Demand for Higher Education. United States: Johns Hopkins University Press.
  • School of Ocean Futures, Arizona State University

Transcript

John: The number of high school graduates in the U.S. is expected to decline for several years. In this episode, we discuss the experiences of higher ed institutions in Korea and Japan, which have recently experienced similar reductions in college enrollments.

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John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

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Rebecca: Our guest today is Peter Ghazarian. Peter is an Associate Professor of Higher Education Leadership in the School of Education at SUNY Oswego. He has worked in international education in the US, UK, Germany, and Korea. Peter’s work focuses on higher education, leadership, public policy, multiculturalism, and human migration. He is the author of a very recent article on higher education and an aging population in the U.S. Welcome back, Peter.

Peter: I’m very glad to be here. Thank you.

John: Today’s teas are… Peter? Are you drinking tea?

Peter: I am drinking tea. I’ve got a spearmint tea here

Rebecca: That sounds nice and refreshing. I have a Lady Grey today, John.

John: And I have a ginger peach green tea today.

Peter: I love a good ginger tea. I’m always in favor of that.

Rebecca: We invited you here today, Peter, to discuss your article, “Higher education and an aging population in the USA: learning from the experiences of Korea and Japan,” which was first published on January 5 of this year. Fertility rates have been declining in all the industrialized nations, and the number of high school graduates is expected to reach a peak in 2025 followed by a gradual decline. Have some US regions already been experiencing this decline in college-age populations in response to internal migration patterns?

Peter: Yes. So we hear all the time about this demographic cliff that’s coming, that’s going to have a profound impact on higher education in the United States. And for quite a bit of time, I just felt like it may just be scare mongering, because I hadn’t really looked at the data directly myself, and it almost seemed as though it might just be an excuse for structural change in higher education, a way to justify changes people already wanted. But then I decided to dig a little bit deeper, and I saw that there is some pretty profound change coming, especially in particular regions of the US. So in the northeast and in the midwest in particular, we’re seeing a lot of internal migration to the south and to the west, and a lot of urbanization that is kind of hollowing out rural areas that play host to a lot of these smaller, tuition-dependent higher education institutions that really put them in a vulnerable position.

John: So, in this study, you’re comparing the US experience with that of Korea and Japan. Could you talk about why you selected Korea and Japan as a basis for comparison?

Peter: Sure, absolutely. So there were really two major reasons why I decided to go with Korea and Japan. One is that they’ve already experienced this phenomenon. It’s been going on there already, and so it’s an opportunity to kind of peek into the future of what it might look like further down along the line, and the types of things we might want to prepare for before this is upon us. And then the other reason is just because I spent so much time there, a good 7, 8, 9 years in Korea working in higher education, and I realized that a lot of the things I was hearing here kind of echoed what I was hearing at faculty meetings and in press releases at my former institutions, since it kind of tickled something inside me like, wait a minute, I’ve heard this before, and it inspired me to go and look back at exactly what had been going on.

Rebecca: You kind of mentioned that Korea and Japan have been dealing with these issues for a bit of time. What was their experience like? Were those institutions closing? merging?

Peter: Well, I mean, they’re still dealing with it now. They haven’t really solved the issue of a very low birth rate, and the impact that it’s had on higher education has primarily been a push towards mergers, and that, I think, has been facilitated by a number of environmental characteristics in those places that is helpful and conducive to the merger of higher education institutions, just because they’re much more dense in terms of the population distribution. There isn’t nearly as much land as there is here, and very large populations, and so even with population decline or population aging in certain areas, there’s still a relatively large number of people within a certain range around particular institutions. And so mergers become much more feasible, because if there isn’t enough to support two institutions, if we bring them together and make one, we should be able to get by. And so, yeah, I would say mergers by far have been the most common response in both Korea and Japan. Though Korea has had its fair share of closures as well.

John: In your paper, you talk a little bit about the types of mergers that were occurring in Korea and Japan. Can you talk a little bit about that?

Peter: Yeah, so I mentioned earlier that there were some characteristics that help to allow these mergers to go forward, and one of them is some of the patterns that we see in ownership of the higher education institutions in Korea and Japan, because there was such a boom in higher education not so long ago, like in the past 50 years, a lot of these institutions are actually owned by similar groups or similar individuals or families, and so they would successfully establish a four-year institution and then want to open a polytechnic or a trade school of some kind, or what we would call a community college, but there would be called a junior college, and that made it very easy. If the same group of people own both institutions and they realize both are struggling, well, we’ll cut out some of the overhead costs by merging these together. And there was also some policies in place from the government that sort of pushed these institutions to do this as well, because the governments in both Korea and Japan wanted to preserve a certain amount of stability in their higher education systems to prevent what people might perceive as collapse, and so there was a kind of gradual, gentle pressure to merge institutions over time that seemed to be helpful towards getting this done.

Rebecca: So what are some of the factors that affected the likelihood of institutions in Korea or Japan to survive these demographic shifts?

Peter: I would say that the major sort of elements that played into whether or not an institution could survive were: their location, rural institutions were particularly vulnerable; their size, smaller institutions struggled more; and then their focus, comprehensive four-year institutions tended to fare better unless they were both rural and very small, those institutions were very vulnerable. It was like a combination of those things. If you were rural and remote, you’re in trouble. If you’re rural and very small, you’re in trouble. The other was the focus, four-year institutions tended to be all right. They tended to do okay, because what we started to see in Korea and Japan is that as there were fewer and fewer people applying for admission, it was easier to get a position at a four-year institution, and that a lot of these two-year institutions were almost overflow in the past, where they would take on students who had wanted to go to a four-year institution but weren’t able to get admission, and so they settled for a two-year option before moving into the workforce. But now, because there weren’t as many students applying, institutions were more willing to take on these students who otherwise may have gone to a two-year institution, which left two-year institutions really struggling to get a sufficient number of students to be able to support themselves.

John: And as you noted with internal migration decisions in the US, with people moving to the south and west and moving away from rural areas, we’re already seeing some colleges being hit. What are some of the ways in which US colleges have dealt with this, or perhaps failed to deal with this?

Peter: I would say that the institutions tend to take three different sort of outlooks to this issue or this problem of demographic cliff that they see coming. Some institutions are trying to really cut back to reduce costs, and they use it to justify changes they make at their institutions, which can be unsettling to faculty. I’ve seen, for example, programs merge or programs close where even tenured faculty have lost their positions as a result of this sort of hard-nosed approach that’s being adopted by some administrations, and then it’s justified through the need for cost cutting in anticipation of these changes that are going to be coming to the institution. Another approach is a sort of like plug your ears and whistle. Some institutions have just really been kind of hoping for the best in the long run, and this might have an impact on others, but it’s not going to have an impact on us, and they’re just kind of going forward with business as usual. And if the reputation of the institution is strong enough, then they are likely to come out all right in the end, because while there might be some displacement in terms of who had gone there before and who goes there now, in the end, their situation isn’t going to change that much from what they’ve experienced in the past. And so it’s understandable why they would kind of take this sort of rose colored glasses approach to the situation. And then finally, we’re starting to see some institutions who realize that they’re going to need to change, but they’re not exactly sure how. And so they’re kind of preparing themselves to be able to change. They’re communicating out to faculty, to staff, and to administrators, that there are challenges coming at us, and we’re going to need to be able to make some changes to how we do things. And so they’re starting to instigate, for example, new thinking about how programs should change and how the structure of the institution might need to change, and really encouraging, internally, people to prepare themselves for doing something different so that they can survive in a new environment. And so I would say that’s sort of the third approach, the getting ready approach. The first is really all about cutting, the second is, “Just forget about it. It’ll be okay,” and the third kind of priming the pump, if you will, for future change that is going to need to happen in higher education institutions.

Rebecca: You noted there are some landscape differences between the US and Korea and Japan in terms of population density and literally the amount of land in different spaces. But can you talk about what we can learn from the experiences in Korea and Japan and ways that we might move forward here?

Peter: So I came into this thinking that there would be clear takeaways, but instead it left me feeling a little nervous about the situation in the United States, because in Korea and Japan, you had a highly interested government that was pretty deeply involved in maintaining the stability of higher education, whereas in the United States, the government is much more remotely involved. They’re not really directly getting into the nitty gritty of the provision of higher education within the country, they’re only really indirectly a part of what’s going on. And the good will that we see between higher education in Korea and Japan and the government doesn’t really exist here to that same extent. And so we don’t have someone looking after us…

Rebecca: …like a safety net…. [LAUGHTER]

Peter: …yeah, a safety net. And so the government in Korea and Japan, they created policies to make mergers more smooth, and they would use Ministry of Education reviews of higher education institutions to make adjustments to quotas for students at institutions to reduce the impact of demographic decline across the board, so that was more shared, but also so that institutions that scored lower on ministry reviews of their institution, or institutions they believed to have a lower quality were kind of cut off over time from this pool of students, so that there was a gradual change as time went on. But we don’t really have that here. It’s much more… it’s a free market, and people go where they want to go, and that can be really destructive, and it can bring a lot of change from one year to the next year, where institutions expect something, and then all of a sudden they just don’t have enough students to keep going on. And so the other sort of element of it is that there’s a positive public opinion of higher education in Korea and Japan, the sense that it’s a public good that we need, that we can’t live without, and I feel like people are questioning that here in the United States, and so we don’t have that same level of public goodwill to rely on as well. The one exception to that that I have is that there’s a strong connection between alumni and the institutions that come from here in the United States. So we do see some cases where alumni are sort of riding into the rescue, like Sweet Briar College, where alumni came together and donated to keep the institution open, to prevent it from closing. And so we do see some of that grassroots support coming from people who have a personal connection to the institutions. But I would say that that’s going to be the exception, rather than the rule. It’s just, I mean, alumni, you can only ask so much.

Rebecca: Yeah, that’s great news. When I was reading your article, I was like, “Oh, yeah, okay…”

John: One way of addressing this, and many institutions have been, is that we’ve had a lot of underserved populations in the US, people from low income communities, people who are first-generation college students and students from historically underrepresented groups have much lower college attendance rates, and this is a period of time when the rate of return to higher education is the highest we’ve ever seen in the US. But there may also be some political issues there, because in order to bring in some groups from lower income households, it does require larger amounts of subsidies, and we’re not seeing that same sort of increase. In this political climate, do you see that as being very likely as perhaps a way of expanding the reach of higher education and perhaps improving our rates of intergenerational income mobility?

Peter: Yeah, I would say one of the unique sort of opportunities available to us here in the United States is the fact that we have these large pools of people who maybe traditionally haven’t taken part in higher education, and as a result of which we can kind of cater to bringing in new people into higher ed, bringing in first-generation students, and it’s good for institutions because they can better respond to the fact that they don’t have as many applicants as they had in the past, or they don’t have as many students as they had in the past, and it allows them to support themselves. And it’s good for the students, because, as you mentioned, it opens doors economically to new sort of opportunities available within the US economy and different lifestyles within different social classes. And so I would say that, yeah, absolutely, that there is this unique opportunity here in the United States, but there are certainly challenges. The programs that are designed to help us with retention and to making adjustments to the way that we do things in higher education to be more responsive to the needs of students who are coming from a first-generation background are the very programs that are under threat now with the change that we’ve seen politically within the United States. And so this lifeline that we had is at real risk now because all of the effort that we’ve put into making higher education a more open and welcoming place to people coming from backgrounds that traditionally didn’t take part in higher education may feel less welcome as a result of a lot of these programs being shut down. In fact, I’m working on a study now on the impact of DEI programs having been made illegal in the state of Texas, and how that’s impacted the student experience there. And so I’m very interested to see what sort of results we get from that study. But I have a feeling that it’s not going to be all good news.

Rebecca: One of the other areas for potential enrollment growth that’s been discussed quite a bit in the US is the admission of more international students. There’s a lot of desire for international students to get US education, but you note that the political climate has become less welcoming. What’s the future of this looking like right now?

Peter: And this wasn’t true, not just in the US, but also Korea and Japan sought to attract more international students. They saw it as a potential way to respond to declining numbers of domestic students and provide support to institutions, and some institutions were quite successful in being able to draw international students. I wouldn’t say that higher education across the board really succeeded in Korea and Japan, but there were some key institutions that really excelled at this, and it became a niche for them that allowed them to sort of weather the storm. Here in the United States, I would say that we’ve always been a top choice destination for international students around the world. And so it’s pretty clear that we could rely on this, or it was pretty clear we could rely on this in the past, but what we’ve seen is that there was kind of an unfortunate mix of developments that occurred within the country that have made us less attractive as a destination. The first of which that comes to mind would be just COVID-19 really tarnished the image of the United States, just in the response and in a sense of sort of chaos that students felt while they were here in the United States. That they communicated back home, a sense of lawlessness, almost in the country, that this is a place where people don’t follow the rules and where there isn’t sort of a clear, organized response to issues or problems as they emerge, and that was very bad [LAUGHTER] for U.S. higher education, just because that type of damage to a country’s image is very difficult to come back from. It lingers. It’s almost generational change when people shift in their view of a particular country, and so that plays into decisions around where to go to study. And then the other you sort of alluded to is political change, and I don’t think it’s as simple as just a shift in administration, but we’ve witnessed in the public discourse a real change in how people talk and think about people who are coming to the United States from other countries, and people feel that, they feel that they hear it in the discourse. And you know when you’re not welcome, you know you’re visiting someone’s house, and you hear them talking about you in the kitchen, and they’re not saying nice things, unless you really, really want to be there, you’re just less likely to stick around. And I think that that has really contributed as well to this decline we’re seeing in the numbers of international students who have come to the United States. And so again, there’s always going to be institutions that because due to their reputation or due to their location, are still going to draw on a large number of students. But it’s not going to be a safety net for institutions who are most vulnerable to this decline, places that are located in rural areas or who are specialized in a particular academic area, or institutions that are very small, these are the places that are the least likely to attract international students, and so it’s just not a good solution, or it’s not the solution that many had hoped that it would be, at least at this time.

John: One other thing you talk about in your paper a little bit is shifting the focus of the course offerings and the focus of the programs offered by institutions. Can you talk a little bit about how that’s been done in Korea and Japan, and whether institutions here are already starting to do this a bit, and perhaps, might that be a way of maintaining the relevance and the strength of a larger proportion of higher ed institutions?

Peter: I think institutions are still trying to figure out how they can change the curriculum to make them fit into the society that we live in. And we see pressure on institutions coming from the labor market and then from this new discourse around accountability for institutions in terms of student outcomes in the labor market. And it makes me a little nervous, to be honest. I’m not sure that it’s necessarily a good thing, and in Korea, at least, I don’t know about this as much in Japan, but in Korea, we saw things like funding for our departments being tied to the percentage of students who were full-time employed with benefits a certain amount of time after graduation, and that funding levels for departments would shift to the point that even positions could go away. If you cannot provide successful employment outcomes for students, then the justification for that program or for those positions might go away. And so that created a lot of discomfort among faculty and among administrators who really felt the squeeze in terms of everything we do has to be targeted in some way to a particular job, and we need to be preparing students in some way for work. Everything we do has to be focused on getting students ready for work. And I think that that’s disruptive and not helpful for higher education. I think that those things are absolutely very important, but that they fly in the face of the mission of a lot of higher education institutions, and that there’s a real danger of losing touch with the original purpose of these institutions. And so I would say that I think I much more appreciate the efforts to just prepare people for change without necessarily knowing which direction we’re going to be headed, because otherwise, some of this is [LAUGHTER] quite disruptive and it’s destructive as well. It makes me a little bit nervous.

Rebecca: Given your experience, what role do you see faculty playing in shaping the future change that needs to come?

Peter: Well, in some places, we are seeing faculty taking a more proactive role in creating new programs and to creating even new schools. So I don’t know if you’ve heard much about, I believe it’s Arizona State University, they have, like a School of Ocean Futures and some pretty new sort of ways of organizing what the programs that are available at the institution with a clear focus on the future. So that they’re hopeful that students that come out of these programs are able to find a place in the future world, at least as they envision it. And so I think faculty members who sort of take the lead in this work and help to sort of reorganize higher education around what might be needed in the future, they have a role to play there if they’re able to do that. But in a lot of cases, faculty members are very resistant to any sort of change, and so, in fact, they’ve kind of become antagonists to any of this work. And I understand that. Higher education looked a certain way for a very long time, and that’s what people sort of envision it’s going to continue to look like in the future, and they are cynical about any sort of changes that others are trying to impose on higher education, and maybe rightly so.

John: And one of the ways, I think that we’ve seen that in the wider universe of colleges and universities is gutting some of the traditional liberal arts departments and majors. We’ve seen some schools give up music departments or give up art departments, or art history, or sometimes seriously cutting back on history or math and other areas. I gather that that’s something you probably would not advocate for as part of this transition to the future.

Peter: Liberal arts institutions are the greatest threat is the reality of it. So the institutions that we’ve seen closing in the Northeast in particular have been small liberal arts institutions, and so I am very much in favor of the mission of these liberal arts institutions, personally. But if people aren’t going because that’s not what they’re looking for in higher education, then the problem we have isn’t with the programs we’re offering. There’s a program with what people perceive as being valuable in the society and how social values have changed over time, that people aren’t interested in learning about music and they’re not interested in learning art, and that’s, to me, is terrifying, [LAUGHTER] but it’s the reality of what we’re seeing in terms of demand is that people want this very clear economic benefit as a result of attending higher education, and if they don’t see a clear one-to-one correlation, that they tend to be more dismissive of it as something that’s not necessary or something that they don’t need, which creates a lot of this pressure, and it’s used to justify things like gutting out some of these programs like you mentioned. I think higher education has grown dangerously sort of disconnected from public life, and that people see higher education institutions as something that’s very removed and something that’s stuck in the past and something that isn’t really tied to sort of public opinion and the public discourse, and that puts us in such a dangerous position, and so that really, really makes me worry about the future for higher education, because there isn’t a clear vision about where do we fit in the society of the future, what role do we play? And we’re becoming increasingly vestigial, almost, in the way that people talk about and think about higher education, in a way that leaves me very worried.

Rebecca: That seems like the critical difference too, that you identified in your study, really between the differences between Korea and Japan too, right? Is that really how it played out?

Peter: And even at a personal level, I could feel the difference working in higher education as a faculty member in South Korea. In society, I was awarded a certain amount of respect from anybody who learned that I was a professor or a faculty member, and people would seek out my opinion or seek out my participation in programs in a way that I just don’t see here in the United States. In a way, when people learn I’m a professor in the United States, their response is very different from in Korea, and that was sort of a warning bell for me in terms of, this is how they see higher education here. It’s very different from what I had experienced in other settings.

John: And on that cheery note… [LAUGHTER] you had mentioned the shift out of the Midwest and the Northeast into other regions of the country. So what types of differences do you see between the experience of the Midwest and the New England region in terms of the response to these shifts?

Peter: So I would say that the sort of the major difference that we see between the Northeast and the Midwest is that in the northeast, there were more successful mergers, and that has to do with the fact that there is less distance between institutions in the northeast, it is a little bit more densely populated, and so oftentimes the institutions that were having trouble were able to reach out to neighboring institutions, especially smaller institutions, would reach out to larger neighboring institutions, and they were able to come to some sort of agreement where they would merge. There’s one exception to this in the Northeast, where two similarly sized institutions, neither of which were struggling, this was Berklee College of Music and then the Boston Conservatory, they just spoke with each other and decided we should share these overhead costs that we’re dealing with, and we’ll become one music institution within Boston, and otherwise, it tended to be smaller institutions that were struggling reaching out to larger neighbors and getting some help and becoming a part of that larger neighbor. And oftentimes they would fill in sort of an area of relative weakness within that larger institution. Something that comes to mind, for example, is Wheelock College joining Boston University and becoming sort of the specialized college in education and human services within Boston University. And so there were some pretty happy stories there about mergers working out. It was more remote, small liberal arts institutions in the Northeast that were the most likely to close, and that contrasted a little with the eastern Midwest, where a lot of the times we saw religious affiliated institutions were the ones that were struggling. There were quite a few Christian colleges that weren’t able to find a way forward. And in terms of the mergers that we saw, they tended to be highly specialized institutions that were sort of gobbled up by neighbors that didn’t have a program or any offerings in that area, and saw it as an opportunity to expand out what they offered at their institutions. So the stories were pretty similar, but there were some differences in terms of the success rate of mergers and the types of institutions that were struggling in those different regions.

Rebecca: Well, with all that good news today, we always end by asking, what’s next?

Peter: This was a very, sort of a zoomed out look at what’s going on here in the United States. And I think that there’s some real value in taking a closer look at the stories of these institutions, those that do end up closing and then those that are able to make it through. And so I’m hoping to do a series of comparative case studies looking at institutions around the Northeast. There’s even one that’s quite close to us here in Aurora, New York. I think it’s Well’s and so I’m hoping to take a closer look at some of these institutions and their stories but haven’t decided the exact sort of focus I want to take. But part of me wants to look at the impact on the local economies of places that do close. What’s the sort of impact that we’re seeing on the people that live around the places where these institutions used to be located, and the places that do succeed, what role did their relationships to their local community play in their ability to kind of make it through and so I’m still in the brainstorming phase there, but this is something I’ve been thinking about doing.

John: Well, thank you. This has been such a cheery conversation, but it’s one that all institutions have to address, because we are going to be coming up to some really challenging times, and if higher ed institutions are to survive, they’re going to have to be a little bit creative and maybe more flexible in terms of addressing the changing environment in which we’re living.
But studies such as this, though, can perhaps give us more information about what paths have been successful. So thank you, and we’re looking forward to hearing your future studies.

Peter: Thank you, and thanks for having me on.

Rebecca: Yeah, thanks for the zoomed out look. I think that’s helpful for everyone to get a good grasp on what the landscape really looks like and how it does compare to some other places.

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

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65. Retrieval Practice

Retrieval practice has consistently been shown to be important in developing long-term recall. Many students, however, resist the use of this practice. In this episode, Dr. Michelle Miller joins us to discuss methods of overcoming this resistance and examine how retrieval practice may be productively used to increase student learning.

Michelle is the director of the First-Year Learning Initiative, Professor of Psychological Sciences, and President’s Distinguished Teaching Fellow at Northern Arizona University. Her academic background is in cognitive psychology and her research interests include memory, attention, and student success in the early college career. She co-created the First-Year Learning Initiative at Northern Arizona University and is active in course redesign, serving as a redesign scholar for the National Center for Academic Transformation. She’s the author of Minds Online: Teaching Effectively with Technology and has written about evidence-based pedagogy in scholarly as well as general-interest publications.

Show Notes

  • Miller, M. (2014). Minds Online: Teaching Effectively With Technology. Cambridge, MA: Harvard University Press.
  • Roediger III, H. L., & Karpicke, J. D. (2006). Test-enhanced learning: Taking memory tests improves long-term retention. Psychological Science, 17(3), 249-255.
  • Roediger III, H. L., & Karpicke, J. D. (2006). The power of testing memory: Basic research and implications for educational practice. Perspectives on Psychological Science, 1(3), 181-210.
  • Roediger III, H. L., & Karpicke, J. D. (2006). The power of testing memory: Basic research and implications for educational practice. Perspectives on Psychological Science, 1(3), 181-210.
  • Karpicke, J. D., & Roediger, H. L. (2008). The critical importance of retrieval for learning. Science, 319(5865), 966-968.
  • Karpicke, J. D., & Blunt, J. R. (2011). Retrieval practice produces more learning than elaborative studying with concept mapping. Science, 1199327.
  • Kahoot
  • Bray, Niki (2018). 43 to 0: How One University Instructor Eliminated Failure Using Gamified Learning. Blog post
  • Retrievalpractice.org
  • Lang, J. M. (2016). Small teaching: Everyday lessons from the science of learning. John Wiley & Sons.
  • Pennebaker, J. W., Gosling, S. D., & Ferrell, J. D. (2013). Daily online testing in large classes: Boosting college performance while reducing achievement gaps. PloS one, 8(11), e79774.
  • Pauk, W. (1984). The new SQ4R.
  • Thomas, E. L., & Robinson, H. A. (1972). Improving reading in every class. (a discussion of PQ4R)

Transcript

John: Retrieval practice has consistently been shown to be important in developing long-term recall. Many students, however, resist the use of this practice. In this episode, we discuss methods of overcoming this resistance and examine how retrieval practice may be productively used to increase student learning.

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John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer.

Rebecca: Together we run the Center for Excellence in Learning and Teaching at the State University of New York at Oswego.

John: Today we’re welcoming back Dr. Michelle Miller. Michelle is the director of the First-Year Learning Initiative, Professor of Psychological Sciences, and President’s Distinguished Teaching Fellow at Northern Arizona University. Dr. Miller’s academic background is in cognitive psychology. Her research interests include memory, attention, and student success in the early college career. She co-created the First-Year Learning Initiative at Northern Arizona University and is active in course redesign, serving as a redesign scholar for the National Center for Academic Transformation. She’s the author of Minds Online: Teaching Effectively with Technology and has written about evidence-based pedagogy in scholarly as well as general-interest publications. Welcome back. Michelle.

Michelle: Thank you so much. It’s so great to be here today.

Rebecca: We’re so happy to have you again. Today’s teas are:

Michelle: Well, I’m drinking Coco Loco, which is a blend from a local tea shop here in Flagstaff, Arizona. Steep Leaf Tea. And Coco Loco is a lot like what it sounds like. It’s chocolate and banana. So tea snobs may scoff at my choice, but it’s wonderful.

John: IIt sounds good.

Rebecca: And I think I saw a nice silver teapot that was poured into a green and blue tea mug.

Michelle: Yup.

Rebecca: A nice tall one.

Michelle: That’s what I need.

John: And I’m drinking ginger, peach green tea.

Rebecca: I went with a Christmas tea today. So Michelle, we invited you here today to talk a little bit about retrieval practice. Can you first start with defining that for us and letting us know what it is?

Michelle: Right. So retrieval practice is essentially the act of pulling something out of memory. So that is, in memory research, what we would term retrieval. So something is stored in memory and we want to pull it out so we can actively use that information, have it in our conscious minds and so forth. And so we go through this usually very fast process called retrieval. So retrieval practice is specifically the act of doing it, and we contextualize that with learning. So, when I’m trying to learn something or I’m the process of learning something, to say, “Oh, what was that fact I remembered, or what can I say about this?” When we do that, it produces something that we can call the testing effect. So this is kind of the clearest example… not the only… but the clearest example of retrieval practice in action during learning is when we sit down to take a quiz, take a test or something like that. So all the excitement that’s happened around retrieval practice in higher education, and really in the rest of education today, is around this finding, which has been replicated many, many times: that tests are, as one person put it, not neutral events in learning. When we take a test on something, that has a very powerful effect on our ability to remember it in the future. So, really simplified down to its core, tests help us remember in the future; when we take a test it strengthens our memory. So that’s what retrieval practice is and it can, as we’ll maybe talk about today, take many, many forms in learning settings. And I did want to clarify too, this is something that I definitely don’t want to take any kind of credit for discovering this. This has been around and has been known about for a long, long time. Some of the big names who are associated with this: Jeffrey Karpicke, Robert Bjork. Roddy Roediger, there are quite a few really heavy hitting cognitive scientists and cognitive psychologists who have established this. But there are many, many of us who are out there trying to disseminate this to other teachers around the world so that we can all tap into the power of this. And I have done a little bit of work in this area with my colleague here at Northern Arizona University, Laurie Dixon, who’s another psychologist… and we teamed up some time ago to look at a very practical implementation of retrieval practice in an Introduction to Psychology course that we conducted some years ago and this is a course, you can imagine, where just trying to get students to perform even a little bit better is a big project. So we examined how even something kind of basic… it was very high tech at the time… but just basic web quizzes that came packaged with the textbook. We said, “Well, if we actually assigned students to do these as part of the course, and if they went through and treated these as opportunities to learn, not just assessments in and of themselves, would that have any systematic impact on course performance?” And we found that in fact, there was a significant improvement associated with that. So that’s kind of the landscape of what retrieval practice is, and why we’ve been so interested in discussing this in the psychology of teaching and learning.

John: In fact, I saw you present on that about 11 or 12 years ago in Orlando at one of the NCAT conferences and it convinced me to completely revise how I was giving my classes and it’s made a big difference and resulted in some significant improvements in student learning. Given that we know so much about retrieval practice. Why are faculty resistant to doing this?

Michelle: Wow, that’s a great question, and that is one that I have been really facing a lot these days in my own practice, talking to other faculty members, and disseminating this through some different activities I do in this area. It is easy for those of us who work in this area, cognitive psychologists in particular, but a lot of us who like you heard about this a long time ago. We’ve seen the power of it. We forget that to other faculty, this can be a very off-putting concept. And so it’s really great for us to think about why that is. And I always think that’s really good for me to kind of go back to that and say “Yeah, not everybody is sold on this idea. And there are good reasons for that.” So like with a lot of things that we talk about in teaching and learning, I think that these really break down into two neat categories: there’s the philosophical issues that people have with it, and then there’s more practical and logistical issues with it. So kind of tackling those one at a time. Philosophically, when people say, “Yeah, I understand about the research but this just goes against something that I believe as a teacher or how I want my classes to be. Here are some ways that that can play out. First off is this idea, that I’ve heard in one form or another quite a few times, and that is this notion of superficial learning. So “Okay, sure, there’s a study that showed that maybe people retain something a little bit better. But surely that’s not this deep learning, whatever that is.” That’s a concept that we all want. So do tests and exams… just testing… create just a superficial form of learning? And while, of course, I understand that, and I absolutely applaud faculty for really thinking deeply about that issue, and caring about it. I Here’s the thing… we got to define that. We social scientists, that’s what we do… we have to kind of break things down and say, “Okay, what does deep learning mean?” and I don’t know that anybody has kind of definitively done that. But when I look at that, I say, “Well, this is not just one research study that showed a little improvement in a lab test. There’s quite a few studies that do use realistic types of materials. It’s not all just contrived laboratory studies. Furthermore, there’s also studies that show that when students engage in more quizzing and testing on material that they actually are able to transfer that learning better. And that is a very, very big deal in teaching and learning as a lot of us know is not just getting students to be able to solve a problem in one context or work a concept in one context, but can they do it in the next circumstance? And that very difficult process is aided by quizzing… and to me, what could be deeper learning than learning that transfers? So that’s part of it. Some of it is perceptions around multiple choice quizzes and tests. There’s an assumption too that if we’re talking about quizzing we must be talking about multiple choice questions… and first off, sometimes in larger classes, those are the final assessments… in that Introduction to Psychology course that we studied years back, that’s what the assessments were… so, having students practice in that format I don’t think that we should necessarily dismiss that. And as we can talk about in a little bit, there’s lots of ways to induce retrieval practice that actually don’t involve multiple choice questions. So, there’s a bit of that as well. And something that I’ve talked about with some faculty recently, too, is this baggage around K through 12. And maybe that’s something that’s resonant with you all.

John: Yeah, that’s given the testing effect a somewhat bad name, because high-stakes testing is being used in a lot of what’s going on with K to 12. But that I don’t think is what retrieval practice as you’re suggesting is all about.

Michelle: Right, and I have to be cautious here. I really like how you laid that issue out in K through 12, that there is a reputation problem… and that has happened because of the high-stakes standardized testing policy in the United States. And I got to be careful because I don’t want to represent myself as an expert in K through 12 or in K through 12 education policy. But I don’t think you have to be an expert in that to know that there’s been a lot of same pretty well justified public pushback against over-testing in K through 12. And yeah, I think that we absolutely do have to be aware of that. Students come to us in higher education… that’s a system that many of them have been through and our faculty are very aware and very cognizant of that too. So, nobody’s a blank slate here, not our students, not our fellow faculty. We have assumptions and ideas and experiences about testing that happen. I think those can be addressed. But, yeah, that is definitely another very big barrier. We got to differentiate between high-stakes standardized testing for the reasons it’s done in K through 12, and low-stakes testing and quizzing for learning as proponents of retrieval practice would have it.

Rebecca: Some of the pushback I’ve heard from faculty fall into two categories related to this as well. One is that they assume that retrieval practice is best implemented in 100, 200 level introductory classes instead of upper level 300, 400, graduate-level classes. And then the other area is that paper and pencil tests don’t make sense and all disciplines. And so they assume that a test has to be in a paper/pencil format, which could be online testing, or it could be multiple choice or it could be essay questions. But I think that, from being someone in the arts, like there’s other ways to test beyond that, but we don’t think of those as tests.

Michelle: Right. That’s another great lens through which to look at this issue; that we do need to broaden the definition to draw more attention to this and to make it a more appealing concept. But yes, how can we make it broadly appeal across lots of disparate disciplines? Not only does it not have to be a multiple choice type of exam, maybe it’s not a pencil and paper exam at all. And we as faculty have to think about what makes sense there. You make a good point about the levels concept. I think, these days most of us have heard of, “Well, there’s one particular Bloom’s taxonomy…” which is a wonderful framework for getting us thinking about being systematic about what we’re asking students to do with the information that we’re bringing to a course and trying to do things like align the teaching we do with the assessments that we have. That’s wonderful. However, I think it does ingrain in us that idea that “Well, just knowing things is sort of at the bottom… You sort of get that out of the way, and then we go on to the good stuff.” And from a cognitive perspective, these relationships are much more fluid and much more interdependent, so that yes, absolutely, the higher thinking that is what we want. That is what we should want. Or if we’re in highly applied disciplines (if we’re in the arts, for example), we need students to be able to do things with that information. But they have to have that. So I think it challenges us to think of new ways with that concept as well.

John: One of the barriers I think some people have is they don’t like to grade tests and so forth. But one of the things you mentioned in your book is that the testing effects been known for a long time, but it was really difficult to implement in terms of low-stakes testing, particularly when you’re teaching at a larger scale. But, as you’ve done yourself, and as you suggest in your book, computer technology makes it easy to automate some of this… certainly more easily for multiple choice and free response and similar things. But it makes it a whole lot easier for both students to have multiple attempts at learning something using some type of mastery quizzing and it makes it a whole lot easier for faculty who don’t have to spend all their time grading.

Michelle: Right and that’s absolutely where the practical stuff comes in. So, we’ve worked through some the philosophical objections, that: “No, this does not turn your classroom into some terrible assembly-line concept of learning. It’s not going to create a bad relationship with your students. It’s not going to simply carry on a legacy of bad policy as people perceive it. It’s not going to do those things.” And then, we do get to: “Alright, but what is this going to do to my life as a faculty member?” …and this is important stuff. Those who know me know I’m a big fan of James Lang’s work in his books. One of his more recent books is called Small Teaching and there’s a lot of different takes on it in that book, but it really hits home with respect to “We do have to think about not everybody’s in a position to, nor should we even try sometimes, to just take everything down to the foundation and rebuild.” That we do really need to think about “Do I want to do this, if it’s going to create 800 more questions for me to grade?” Is this a sort of a situation where, “Well, I don’t want multiple choice, so I’m going to have to give these open-ended questions. I’m gonna have to give feedback and I have 200 students, what will happen? If I am going to go with multiple choice questions… well, how am I going to do this? to have to write all of this?” And yes, it’s one of the most powerful outcomes of the educational technology revolution that makes it workable, and scalable in a sense, even with large classes to do these types of things and to bring them in. So, that is definitely a message that I hope faculty think about if they’re on the borderline of wanting to bring in more retrieval practice into their classes.

Rebecca: I’m in a discipline where the multiple-choice questions are using things digitally doesn’t always work for testing and practicing some of these basic things, and there’s not a good way to automatically grade it. But one of the strategies that I’ve used is actually some self grading, which has actually worked pretty well. I just check and I have them write notes about anything that they got wrong. So, it demonstrates that they’ve tried to understand when we go over it, and I give credit based on how thorough those notes are, rather than whether or not they got the question right or wrong. And that’s made a difference in my classes. And had I not come up with that solution, I think I would have abandoned it because it would have been too much work. But it it actually is working pretty well.

John: When we had a reading group on Small Teaching last year, one of the things that was widely adopted by faculty was a very simple form of retrieval practice where they had students at the start of each class reflect back on what they had done in the previous class. And most of them have continued to do that in subsequent classes as well.

Rebecca: One of the other barriers that faculty might raise is the idea that students don’t take low-stakes things seriously, or that they don’t put the same kind of time into it that they might for something that’s high stakes. Can you talk a little bit about how we might help students find value in retrieval practice and subsequently also with the faculty then?

Michelle: Right, so that, ”Well, we can put it out there, but will they do it?” I’ve kind of crossed this philosophical and practical barrier for myself of giving some credit for pretty much anything that I am hoping that students will do. I put the work in to set it up and I do believe as a teacher that there’s reason to believe that will help their performance, that I need to work it into the syllabus somewhere. I don’t think it detracts from learning, necessarily, to say, “Yeah, there’s some points associated with this.” And especially with our students who, for many of us, are going in a million directions at once. They’re juggling jobs, multiple classes, sometimes their own families. So having an incentive in the form of points—having some kind of a payoff—I think, helps them make that decision that this is at least worth the time to do. I think the other thing that we probably can all do more of, and that I’ve done more over the years, is framing and honestly marketing this to students… communicating with them about why. And when students disengage from an activity like this, when they say, “Ah, why do I have to sit down and do this thing? This is just another test. Oh, no.” …really conveying the excitement and the goodwill that we have in setting those things up can go a very, very long way. Of course, a student, if they just look at it inside and they have no context for why this was put into place, they’re going to have them say, “Well, maybe I won’t do that.” But when we can market to students, we can say “There is a lot of research that shows that this is a very, very good use of your time. And hey, you’ve probably taken a lot of tests in your life that were really about measuring or sorting you and figuring out what you know and what you could do. This is a very different kind of test.” So that can go along way and get the C students nodding: “Alright, I get it. I get why she put this assessment right here.” I think a lot of us have hit on the practical strategy too, that the little Easter eggs or goodies that we plant in the form of questions that get re-used on the higher stakes assessment. So most of us will have tests for measurement at some point in our courses. And yes, students really do pick up on it when you use one, two or more of those items that were in, say, the gamified quiz that you ran in class or the reading quiz that they did beforehand. They can see those and say, “Oh, wow, I got feedback on that. I got an opportunity to practice…” and if it draws in a few more students who see it as almost a legitimate form of cheating, honestly…. like a fun and sanctioned form of getting an advance sneak peek at the exam, then great! Then that maybe is an opportunity for them to come in and see that. So there is that. Actually taking it seriously ourselves, not just in the form of saying, “Well, here’s the points I’m going to give you for this,” but spending class time on it. That’s a big bridge for a lot of us to cross, right? Because we as teachers tend to be very focused on “Oh my gosh, class is for covering material. We use all these sort of distance metaphors to talk about what we want to do with our class time. But if I say, “You know what, guys, I believe in this, and I believe in it enough to where we’re going to spend the entire class period before the final exam….” I did that twice last week myself, when running exams. Or we’re going to spend five or 10 minutes of the beginning of every class period doing this, as one project recently published about doing. If you show yourself doing that, and offer them that, I think that also goes a long way towards it. And I guess to just say, well, taking it seriously… here again, what does that look like? What does that mean to different people? And we can kind of a little tongue-in-cheek say, “Well, why do we have to take it so seriously?” Sometimes games and learning can happen when it is presented in a more fun context. So not everything has to be deadly serious or spending hours and hours and hours of stressful time on. There are occasions when a light-hearted approach can be perfectly good and can still get us involved in that really critical activity of retrieval

Rebecca: I can share an example of doing that in my classes. We’ve done design challenges and sometimes we challenge other classes that are happening at the same time. That reinforces some of the basic principles that we think that students should be doing and reminds them of it… and they might work in a team…and then we have a competition. And it’s fun and what have you. And students like those, it breaks up the day, it makes it more fun. And then I’ve also done things where I give class time to do little design challenges in class that might be individual and then they can level up to working with a partner to finish solving a problem or something… and students value that. They recognize that next time they’re trying to do a project on their own,that it’s easier because they’ve had that practice or that opportunity for the retrieval practice. And my students have actually ended up asking for more of those opportunities.

Michelle: Great.

John: Could you go back just a little bit and tell us what you did in those couple of classes last week before your final. We’re recording this, by the way, in early December during finals periods in both of our campuses, but we’ll be releasing it a few weeks later… to put that in context.

Michelle: Oh, okay. Well, I’d love to. …and I’ve been talking about retrieval practice as you pointed out for years, and I still discover new ways to infuse this into courses. And the context for this is my cognitive psychology undergraduate course. It’s a 200 level. So it’s a lower-division course. And it’s about 60 or 70 students. And as you can imagine, it is a bit of a tough sell. For many of the students it’s their first encounter with this side of psychology. It’s not as intuitive as some other areas of psychology. So there’s a lot to learn and a lot of motivation to be done. One of the ways we bring this and in this course is using a technology called Kahoot, that’s spelled K-A-H-O-O-T,, and it’s really very intuitive and functions very smoothly… relatively free of bugs. That’s good stuff. It’s a program for doing gamified quizzes of various kinds. What I did, and at different points in the semester, and then really amped up in the last week of the semester is running these gamified quizzes. And this is something, by the way, that I hit on and got the idea to try based on a colleague named Niki Bray, who’s from Tennessee, and has actually done some really systematic work in reformulating some of her courses around in class quizzing in just really ingenious way. So I saw some of her presentation and I said I’ve got to try this for myself. I went with multiple choice questions. Kahoot does have some parameters… questions do have to be short…very, very short. And to some people that may be off-putting, but you can put together quite a few of these. And so we would put this up on the projector and students have the option of dialing with either their laptop or their smartphone and weighing in on each question. The neat thing about it is it has an algorithm for giving points based on your speed as well as your accuracy and it’s got a little leaderboard so you can actually have a little in-class competition. Now some people who use this do require all students to do it and they actually issue points for performance. Now, I presented it very much as a practice activity… and made it very, very clear because of my philosophy, I’m not going to assume that all students have devices or have smartphones or laptops or that they want to do that. But I said, “Look, remember we’re talking about retrieval practice, guys. So the real meat and potatoes of this is not buzzing it on your phone. That’s fun. But the real benefit of this activity is what you’re doing sitting there in your seat. And you could be doing this with a piece of paper if you want.” And that is what a few students opt to do. They try to answer the questions, they know what they need to go back and review and so on. And it’s nice because it spits out at the end, a whole report that tells me right away… Okay, which questions do we need to revisit? Which ones did students have the hardest time with and so on. That’s one of the things that I just brought in. And yeah, it was a big deal. I sacrifice a chapter of “coverage” so that we would have more time at the end of the semester. But to me, I would rather have students going into the final knowing that they’ve had this retrieval practice and they have a better chance of performing really well. Earning a good grade on this material I care about than honestly cramming in a little bit more mileage in terms of the quantity.

Rebecca: Sounds like fun.

Michelle: You know what, it does really bring a fun factor. There’s been a lot of different variations on in-class polling, and I will admit to this, I actually purchased and am the proud owner of a physical buzz-in quiz device, complete with a whole spaghetti nest of wires and an incredibly abrasive, buzzer sound, and everything. So previous to this, my educational technology did include… I think I could have up to eight intrepid volunteers who would play a quiz game and then I would have to appoint a points keeper and all this… and props are always a lot of fun. So when I say I believe in bringing in retrieval practice, I really do walk that walk. But I will say doing it by a smartphone does allow for more participation, and I don’t have to worry as much about the minutiae of scorekeeping and stuff like that.

John: I played with Kahoot a little bit at my classes at Duke and students have loved it.

Rebecca: We’ve talked a little bit about framing things so that students take the practice seriously. What do we do about the students who just push back, it’s like “This is too much work. This is a lot of extra time…” or that sort of argument.

Michelle: I think that that’s another piece of that barrier to more faculty adopting this, not just the work involved, but realistically, student opinions. Student evaluations matter a lot to faculty life. And of course, we all want to have that wonderfully rewarding semester, not the semester where we feel like we’re at odds with our students. So I do think a little piece of this is we do anticipate sometimes worse and more pushback than what actually happens in the end. So I think we have a fair amount of sort of a dread factor when we go into something new like this. But that said, when students have an issue with more quizzing or more testing, here’s how those come out. I think, first of all, we do have to sometimes separate out the technology aspects of it from the quizzing or testing, per se. So, as John mentioned, this is one of the amazing things that educational technology does. But the flip side of that is, if you’ve ever used technology for education, in any shape or form, you know that it breaks down. And when it breaks down at a big class, that’s a headache for everybody, it’s a misery. So if you’re trying it, and things are not working out, you just got to figure out “Okay, how much of this is the assignment, the activity per se, and how much of it is that wonky quizzing thing that I got from the publisher and it fell apart, or students hanging up when they’re trying to dial in with the poll and fine tuning those. I mean, when I first used kahoot, I decided it would be a lovely idea to put four chapters worth of material into a 40-question quiz. And when you get used to as you know, that they took a long time, I mean, 12 questions can keep you going for a very long time, especially if you’re discussing… and some students got kicked out part way through and then they weren’t on the leaderboard and I could have set the whole thing aside. But really, that was more I needed to get the technology working. So that’s a big piece of it. I think that sometimes it is a perception issue with the timing. Now, those of us who are just all over this as a teaching technique, we like to do reading quizzes before we talk about that material in class. So chapter three is up on the syllabus and your chapter three reading quizzes due on Sunday night before we do that…, and that can provoke a fair amount of confusion and honestly griping with students. They say, “Why did I get tested on this when we didn’t do it… we didn’t cover it in class yet?” And what do you know, that’s another framing and communications issue. Once we know that that is why we’re doing that you get so much less on that side of things. But here too we do also ourselves have to follow along with what we say. If we say you’re doing this reading quiz so that we’re establishing a foundation. we don’t have to teach everything in the class itself. We could spend the time applying. Well, guess what, then you do have to do that. So if I assign you to do the reading quiz on chapter three, and then on that Monday morning I go, “Okay, we’re going to go over chapter three starting at the top. And I’m going to show you all the PowerPoints for all these things that you already read.” Well, yes, then student morale and student support will fall apart at that point.

Rebecca: Those are very good reminders.

John: Yeah, I’ve pretty much adopted this approach all through my class beginning when I first saw you present it. So I have students do the reading in advance, I have them take reading quizzes with repeated attempts allowed on those. And then in class, I have them working on clicker questions, and I and the TAs go around and help them when they get stuck on problems. But there is an adjustment and students, especially when I first started doing it, would generally say, “But you’re not teaching me” …and you do have to sell students on this a bit. One source of resistance is that when students take quizzes, they often get negative feedback. When they read something and they read it over again, it looks more and more familiar. They’ve got that whole fluency illusion thing going and they become comfortable with it, and they feel that they’re learning it… or similarly, if they hear someone give a really clear presentation on a topic, it feels comfortable. They feel like they’re learning it until they get some type of summative assessment where they get negative feedback, and then they feel the test was somehow tricky. But it’s a bit harder to convince them that actually working through retrieval practice, watching videos at their own time and pace, reading material as needed, and then spending class time working through those problems is as effective. I’m getting better at it. But it’s been a long time trying to convince students and I did take a bit of a hit in my evaluations, especially the first few times.

Rebecca: Do you mean learning’s not easy?

John: Students would like learning to be easy.

Michelle: You know, it’s funny, I think almost in a way… see what you think about this idea. But it’s almost a mirror image of our illusions as teachers, right? That I gave a wonderful clear lecture and I assigned wonderful readings and I saw students highlighting them. Therefore, students must have assimilated this knowledge and it must be in there. So I think it challenges our students but it also challenges us as well. It can be quite an eye-opening experience to running something like a Kahoot. And that brilliant point that I gave this great example for…. what do you know…. 7% of the students actually nailed it. And so we can all use a reality check… teachers and the students. And you mentioned re-reading, that’s another one where I’ve had some pretty intensive conversations with other faculty, I’ll kind of say, “Oh, well, and there’s this great research that shows that students tend to re-read when they’re studying and we know that from a memory standpoint, that is really, really ineffective.” And faculty will say, “Whoa, whoa, whoa.I want my students to be re-reading.” Of course, now when they say re-reading, they may be picturing deeply interrogating a text… annotating it… looking at it from a different perspective. And absolutely, that’s a wonderful part of scholarship. But that isn’t what we’re talking about. We’re talking about students re-reading as a study form and mistaking highlighting for deep interrogation. So, just like with the rest of knowledge bases versus higher-order skills. This is another words “both and” it cannot be “either or.” Yes, we want students re-reading in the right ways, but students or teachers cannot mistake that for learning sometimes.

Rebecca: So, let’s say you’ve just convinced all of our listeners that we need to be doing this, how do we bake it into our course designs?

Michelle: Well, I think that, really getting creative with this, and as I talked to faculty when I visit other schools or talk to faculty of my own institution, I just see all of these new ideas all the time about how to do this. Once you do get that critical epiphany of alright, a test doesn’t have to look like a test on the surface… it does not have to be the ritual of “Okay, you’ve got a number 2 pencil that’s breaking and I’m standing over you while you have a panic attack for an hour.” That’s not what it is—that it’s about the retrieval. Once you get that, all kinds of creativity opens up. So I’ve also started sometimes on the very first day with the syllabus quiz. So, especially if you have a smaller class, we all struggle with that “I spent all week writing the syllabus and it’s incredibly important, and then I’m getting questions about stuff that’s on it all the way through the semester.” So, really on the first day, what I do is I take a very light-hearted approach and I divide the students up into teams, just physical teams. Everybody’s got a copy of the syllabus, sometimes I fake them out and I say, “Okay, we’re going to go over the syllabus point by point…” and I say, “No, you can read the syllabus. We’re actually going to do this other thing which research shows will actually help you remember it.” So the task here is that each team formulates a set of questions… you can make just a few. like three… so a little bit of teamwork. So formulate three good questions off the syllabus. And you’d be amazed, they come up with questions that even I can’t answer sometimes without having to cheat. So they talk about it. And then of course, you go around the room in some arrangement and each team gets to ask the other team their questions, and if you really want you could keep score and everybody loves bragging rights for being the team that stumped the other teams and won the most points. So, it can literally start right then. With that idea that I don’t read stuff to you in this class, this is about you. And I’m also not piling a huge amount of work on myself either apart from being the moderator and the MC and having written the thing in the first place. I don’t have to write questions. They’re writing the questions and they’re answering them too. So those are some of the ways that we can do that. I think especially in our larger classes we do want to think about things like peer grading or peer review of open-ended question responses. We do want to take advantage of things like publishers’ test banks to set those up as reading quizzes. And you’d mentioned earlier about “Well, what about this not being suitable for upper-division classes?” I had an upper-division class that just wrap this semester where we had reading quizzes as well. It may have been an upper-division course but it also serve that purpose of “Hey, you take a basic quiz over the chapter on Sunday and that really sets the stage for us to have a more substantive discussion.” All of those things. are ways that we can do this. I think open-ended reflection as well… so tests that look nothing like a test but are still retrieval practice. You’d mentioned about reflecting on what you learned last class period. So this sometimes goes by the name “brain dump.” And I did a bit of this last semester as well. So, this by the way, I do want to credit the great website retrievalpractice.org. So retrieval practice is actually that high profile it has its own website. It’s an absolute treasure trove of ideas. So, with the brain dump the way that I did it, or similar to what it sounds like you did, every now and again we start off class with you writing down everything you remember from last time on a piece of paper. I had students then turn to their neighbor and compare notes and see what they came up with. And I didn’t grade those. This was not a heap of grading for me. But in the end what they did turn into me for accountability and a few points was a very short reflection, just on an index card. So, “What surprised you?” and I review those and they’re very eye-opening but again I’m not there to police or micromanage what they put on their cards. So, that’s retrieval practice too. There’s lots of different flavors that we can bring in.

John: I do something similar with asking students to reflect on the reading in each module we work through. But because I teach a fairly large class, I didn’t want to have to deal with all the index cards. So I just have them fill up a simple Google form. And then I can skim through it and assign grades much more easily than shuffling paper. But it’s the same basic idea and it’s worked quite well.

Michelle: Absolutely.

Rebecca: Do you have any other examples of the kinds of little tests that faculty can run that don’t look like tests?

Michelle: Right? So tests that don’t look like tests. Well, here’s another that was probably a little bit more practical for a small class, and this is how I ran this. It, like the brain-dump exercise the way I ran it, was also very cyclical and very student generated. So we started out each class at the beginning of each week with students generating a set of quiz questions based out of the assigned reading. So we didn’t actually, in this particular example, have pre-quizzes or something like that. But students came in knowing that they can bring their book if they wanted. But they would need to sit down and write for me three questions, whether short-answer or multiple choice. Then I can flip through those and I would really quickly put those together for a quiz that went out the subsequent day. So, we’re alternating between generating questions and then returning to those questions. And then I would have pass out. I told them treat this like a realistic test. Actually try to retrieve everything, but, you know, when times up, you’re going to get to go back to it. And then they would grade it themselves. So I didn’t actually do the grading either. And that is really great for spurring discussion. And “Oh, my gosh, I thought I knew the difference between reliability and validity, but now that I tried to answer it, I realized that I didn’t.” And then you can throw it back out to the student who now has bragging rights for having had their question selected and say, “Hey, what did you mean? What was the right answer? And why did you put that down there?” And at the end of the day, they kept that quiz too. So it was really very much in their own hands to do. So there’s that. Other creative ideas that I’ve run across over the last couple of semesters… There’s a great project out there, run by Bruce Kirchhoff at University of North Carolina at Greensboro. So I got the wonderful pleasure of talking to that group last year. And he and some colleagues working in the area of botany actually put together a freestanding, custom built mobile app that students could take with them that presented different kinds of quizzes over the sorts of things that botany students really need to know like the back of their hands like how to identify different plants and how to discriminate among different examples and they found some empirical evidence that this actually raised performance up quite a bit. I’ve heard too of another Professor put together some surveys in Qualtrics, the surveying software took advantage of its ability to actually text message people and send them the questions. So this was an opt in sort of activity and it’s one that they didn’t just have it run 24-7 because it was a little intrusive, but what it did is it sent students questions that they could answer at different intervals throughout the day, which also takes advantage of another principle from applied memory research which is spacing. So students are getting these unpredictable questions, they have the option to answer them, and they could be happening even when they’re not in class. So those are some other ways. Some of them look like tests, some of them don’t. But those are creative ways to get students engaged in that practice.

Rebecca: As a faculty member, we often advise students and mentor students who might be struggling in other classes, ones that we don’t have control over. Are there ways that we can help those students use this methodology to do well in those classes where it might not be embedded?

Michelle: Right. And that’s so great that you bring that in as well because ultimately that is what we need as teachers and that maybe circles back to yet one other piece of objection that I’ve seen… actually this time in a published article from a few years back that said, well are we doing too much for students? Are we scaffolding them too much so they’re going to grow really dependent on these kinds of aids like reading quizzes, and reading questions. But if we also have in our mind very intentionally, that what we want students to have at the end of the day is also something they can walk away with, I think that we do have to be very mindful of like, “Okay, let’s not create the impression that just because retrieval practice is so important that you have to sit there and wait for me to put together this specific kind of reading quiz for you.” So I think here, the really powerful message is once again that one students take this to heart… once they’ve not just been told this, that “Oh well, you should quiz yourself as a study strategy,” but they’ve seen that I believe in it to the point where I’m going to put time, energy, and work into it as part of my class. And maybe they’ve even seen the results… they’ve now had their own little before and after experience of what happens when I do this… that they can be more likely to take this forward. So having more faculty across the curriculum endorse this is a powerful idea that “Hey, this is how your mind works. This is how your brain works. Your brain doesn’t just soak up stuff that’s in front of it. You soak up stuff that you have to answer questions about.” That I think is going to be a powerful message. And there’s actually another article out there that I just absolutely love it was done by a psychologist named Pennebaker and some colleagues at University of Texas at Austin some time ago. They replaced high-stakes assessments in their Introduction to Psychology course with these mobile in-class quizzes that were done every day. And one of the things that they report in this article is not just that students did better in that class, but that certain subgroups of students actually showed improvement, specifically closing of achievement gaps, really, in classes that they took after the psychology course. And these were classes that we’re not even in psychology. So you think about that for a minute. How does that happen? Now, nobody knows exactly for sure, because this was kind of an unexpected finding in the study was my impression, but a real possibility is that when students have sat in this class and every single day they have seen the power of taking a quiz… of spacing out their learning… and attacking it in a very active learning approach… Once they’ve seen that happen, they’re more likely to go home and say, “You know what? I can do this in my biology course too. I don’t have to sit there with the teacher’s quiz. But, if I attack it in the same way I might get the same results.” So I think with those things, we can have students walking away with that enduring practice that we want them to have. And it is funny too, because it brings up one of the, I’ll just say it was a really heartwarming teacher moment that I had this last semester when I did bring in these Kahoot quizzes. In the run up to the first exam, I had done my fancy little in-class quiz and was kind of patting myself on the back of what a great leader I was. So I came in to, I think it was the class right before this exam, and I come plowing into the classroom and it’s dead quiet. And there is a student at the front of the classroom. He has commandeered the podium and the computer and what has he done? He’s accessed the Kahoots, which I gave them the links. You know, they’re out there for all the students to see. And he is running them and the rest of the students in the class are taking them just as seriously as when I was administering them. So they’re running through the questions again, giving it another shot. I didn’t tell them to do this at all. It was one of these moments where I just backed out and closed the door after me. And I came back in when they were finished. And so I think those are the kind of moments that we can set ourselves up for when we really do bring this into our classes and we get behind it and a really authentic way.

Rebecca: I think one thing Michelle, in the way that I asked the question, I had also asked it from the perspective of a student hadn’t had the experience of doing a retrieval practice in a class. So, if you’re working with a student, maybe outside of class or as an advisor, are there things that we could do to help those students adopt those practices, even if they haven’t seen it modeled for them?

Michelle: So how do you help students when they haven’t had some of these experiences on their own? And I think this is a part of a bigger package of goals that I think a lot of us should have in supporting our students to really put students in the driver’s seat. To say, “Yeah, you don’t have to wait for a certain style of teaching or certain subject material in order to succeed with it.” I see that isn’t really part of a larger package of growth mindset honestly. So what can students do to make themselves the masters of this? Now, I think that there are some old standard, very traditional, approaches that are worthwhile. And when you look at those approaches, sometimes retrieval practice is at the core. So it may not be a matter of trying to get a very unfamiliar set of terminology or anything for students before, but really getting them to look at some of these approaches in a new way. So things like you’ve ever heard the term SSQ4R or PQ4R, there’s a couple of those that have acronyms and the things they have in common are that they tell students when you sit down to study or read a text or prepare for a test, here’s what you do. You don’t just start reading from the top with no goal in mind other than “Oh, I want to get a good grade later.” What you do is first of all, you set yourself up with questions. Which is, after all, a lot like retrieval practice. Start with a question, say, “What do I want to answer? Can I answer that now?” And if not, why not? To read your text or go through your material very intentionally around this questions, and then there’s always this piece of recite or review. That’s what one of those Rs stand for in some of those traditional systems. And that means closing the book. That means closing the book and saying, “Okay, I’ve sat here with this material for this amount of time. What can I actually say about it at this point?” So, sometimes directing students back into some of those and saying, you need to adopt these strategies, which are completely teacher-independent, they’re fairly discipline-independent as well. That can be good. If you’re doing them for the right reasons and with the right approach in mind, that’s very good. Encouraging students to take advantage of the publishers’ companion sites… Now this is a little bit more of an uphill climb. That is where we run into “Well, if there’s no points for it, Why should I do it?” But encouraging students to say “Look, you already paid for this textbook. To be crass about it, you paid all this money, did you know there’s a website over here and if you interact with those materials in this particular way that’s really, really likely to pay off for you?” So, besides just ensuring that our students have what I consider to be these basic foundational pieces of knowledge about the mind and brain: that we remember through testing, we remember through retrieval and an active engagement. All students should have that, but those are some specific things that we can counsel students to use across all their studies that really should pay off.

John: Do you have any other suggestions for those faculty that are thinking about expanding their use of retrieval practice?

Michelle: You know, just to really encourage and support faculty who are starting this journey, as it sounds like that you all have, to really re-examine how we can bring in this incredibly powerful principle, and to really reassure each other that “Yeah, this is not about really just piling so much more work on yourself.” We can sometimes even just re-examine the assessments and assignments that are already in the course and so that’s kind of one last piece of practice that I think that a lot of us can really stand to bring in. And that was a big thing for me as well to say, “Well, if I’m going to administer these tests… we administer tests, we administer midterms anyway… what else can we do to increase their value as learning experiences… as learning events. So here’s another where I’ve brought in various forms of test discussion activities. Instead of standing in front of the class with that deadly the day-after-the-test class period where I say, “Let’s go over it” to realize, you know what? That probably will not work that well. But one of the amazing things that we have learned from the research on retrieval practice is that it’s not just in the moment in the taking of the test, where this advantage to memory happens. It actually creates a sort of a receptive window for learning and for review when we’ve just taken a test on something. So if you’ve got a midterm in your class already, well, hey, why not carve out the time after that test is up to say give it back to the students… like I photocopy the exams before I’ve graded them. They have no feedback on them whatsoever. And I hand them back to students as a group discussion exercise. I say “Alright, here’s a blank copy of the exam, your group can fill out this blank copy together, just knowing what you know, revisiting all those questions, having those good discussions about what you understood and what you didn’t. And I offer a little bit of extra credit for really good performance on that. And there’s other ways to work that out so it actually takes off as a small group exercise in class. But regardless of the specifics of how you make something like that work, the spirit of it is the same. That when you sat down to do this, to try to drag all this information out of memory, that is not an end unto itself. It should be part of a bigger picture of learning in the class. And it’s sort of an untapped vein of potential we have as teachers and that our students have as well and that we can access it regardless of what the discipline is or how the class is setup.

John: …and students see it’s very relevant. I started doing something very similar in my econometrics class last year following a suggestion from Doug McKee who had been doing that in his class. And it worked remarkably well… and turned what was normally a pretty unproductive class period where we’d go over the test… and the people who did well with just be really happy and pretty much ignore any discussion, and the people who did badly were just sitting there unhappy and not really being very receptive. But when they sit there, and they’re explaining it to each other, it seemed like a really ripe time for them to learn the material much more deeply.

Rebecca: I remember the first time that you implemented that. You sent me a text message with a photograph of his students taking a test and it looked very active. [LAUGHTER}

John: …and they were having fun.

Rebecca: Yeah.

John: One of the nice things that came out as I was wandering around listening to their conversations, and I was hearing people say, “Oh, yeah, now I see where that came from.” Or someone would say, “Well, when did we learn this?” And then someone else would say, “Well, remember when we worked on these problems?” …and it just helped them make connections… and the power of peer instruction is so remarkable. I’m going to do it in as many of my classes I can.

Michelle: That’s perfect. That’s what we want as teachers, and that’s what our students benefit from.

Rebecca: So as you know, we always wrap up our podcast by asking what’s next?

Michelle: Oh, wow. So I am looking forward to kind of rebooting a course that I have not taught in some time. My senior capstone course in technology, mind, and brain. And that is a fun one. But it’s one that is going to take a lot of revision, since it is technology and things change so rapidly, as we all know. So that is going to be a big part of next semester. I also have a crop of research projects in various angles on teaching, learning and educational technology that I’m really excited to be moving forward in the next calendar year. One of those… really foremost among them is a project on virtual reality for learning. We have an incredibly creative and dynamic team looking at virtual reality here at Northern Arizona University. They put together an amazing series of interactive exercises that are part of the organic chemistry course here and teach some of the challenging concepts in that extraordinarily challenging gateway course. And so we now have a whole set of data from students who went through and did this at varying points during the semester. We got their feedback, we’ve got all different kinds of psychometric measures that we gathered from them at the time as well. So, I cannot wait to be tackling that and looking at all kinds of angles on how this part of technology is impacting student learning in this course.

Rebecca: Sounds like some exciting adventures.

John: That sounds like a wonderful research project. …looking forward to seeing what you find.

Rebecca: It was a real pleasure to talk to you again, Michelle. Thanks for spending some time with us.

John: It’s wonderful talking to you. Thank you.

Michelle: Oh, likewise, always a pleasure to talk to your listeners.

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.