253. Designing for Trauma

 Universal Design for Learning principles were developed to make our courses more accessible for all students. In this episode, Andrea Nikischer joins us to discuss how universal design principles can be expanded to address the trauma that can adversely impact student learning. Andrea is an Associate Professor and Program Coordinator for the Adult Education Program in the Social and Psychological Foundations of Education Department at SUNY Buffalo State.

Show Notes

  • Nikischer, A. B. (2021). Universal Design for Trauma.
  • Nikischer, A. (2018). Life after# MeToo: Understanding the impact of adolescent sexual assault on education and career. International Journal of Learning, Teaching and Educational Research, 17(10), 86-98.
  • Horsman, J. (2013). Too scared to learn: Women, violence, and education. Routledge.
  • Horsman, Jenny (2006). “Who will hear? Who will see? The Impact of Violence on Learning: A Historical Journey.” Canadian Woman Studies/les cahiers de la femme. Ending Woman Abuse, Vol. 25 No. 1.
  • Horsman, Jenny (2005). Moving Beyond “Stupid”: Taking Account of the Impact of Violence on Women’s Learning The International Journal of Educational Development, Gender Equality in Adult Education, Vol. 26, Issue 2.
  • Nikischer, A. (2019). Vicarious trauma inside the academe: Understanding the impact of teaching, researching and writing violence. Higher Education, 77(5), 905-916.

Transcript

John: Universal Design for Learning principles were developed to make our courses more accessible for all students. In this episode, we examine how universal design principles can be expanded to address the trauma that can adversely impact student learning.

[MUSIC]

John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

[MUSIC]

John: Our guest today is Andrea Nikischer. Andrea is an Associate Professor and Program Coordinator for the Adult Education Program in the Social and Psychological Foundations of Education Department at SUNY Buffalo State. Welcome, Andrea.

Andrea: Thank you so much for inviting me. It’s great to be here.

John: Right before this. We were talking a little bit about this, and you were a student here. So welcome back.

Andrea: Thank you. I loved my time at Oswego State, and I still have my mug and my sweatshirt in my office at Buffalo State. So it’s great to continue being part of the SUNY family.

Rebecca: It’s so great to have you here. Today’s teas are:… Andrea, are you drinking tea?

Andrea: I am. I actually love tea. And today….

Rebecca: Yay!

Andrea: …I’m drinking my regular afternoon tea, which is a double green matcha from the Republic of Tea.

Rebecca: Nice. And I noted like a really beautiful mug.

Andrea: I am an avid tea drinker since I was in my teens. So it’s wonderful to be able to talk about tea… one of my favorite subjects.

Rebecca: it looks like a mint colored mug with, is it butterflies?

Andrea: They are birds, birds of peace, I think is the theme of the mug.

Rebecca: Awesome.

John: And I am drinking a ginger tea.

Rebecca: And I have English breakfast today.

John: And next time you’re on campus, stop by the CELT office where we have over 100 teas available.

Andrea: Oh, I’d love to.

Rebecca: …always welcoming tea drinkers.

John: We invited you here to talk about the presentation that you gave at the SUNY Conference on Instruction and Technology. Rebecca was able to attend that… I wasn’t able to because I had to be in another session at the time. So this is a chance for me to catch up a little bit on that and so that we can share this more broadly. Your presentation was titled Universal Design for Trauma. Maybe we should start by talking about how prevalent trauma is.

Andrea: That is a really great and, I think, complicated question. I actually have been working with trauma since really right out of my undergraduate degree at Oswego. And I started work at a rape crisis center. And I worked in the sex offense squad of a police department as a victim’s advocate. And my interest, when I moved into education, was in studying the impact of trauma on educational outcomes and what I call the life pipeline or career and life trajectories. But when I wrote this paper, it was 2019 in the fall, before COVID, before we knew what was coming. And at the time, we were really looking at statistics, around 70% of adults in the US will have experienced trauma at some point in their life. Obviously, depending on what age group we’re talking about, the statistics will be different, but over the course of the life around 70%. Now, today, post COVID with the extreme increase in gun violence and mass shootings, with a televised violent attack on the US Capitol, with a war, climate disasters, and crisis, I think it’s really difficult to measure what the true number is, and that, indeed, the best response is to assume that close to 100% of the population has dealt with some form of trauma in their life, and certainly through the global pandemic and more recent crises. As I’m sure you know, here in Buffalo, we had a white supremacist mass shooting, towards the end of the semester. Our students live and work in that community. And so for us in returning to school in the fall, we will certainly be treating the situation as if every student has a history of trauma.

Rebecca: You and others have investigated the impact of trauma on academic outcomes. Can you talk a little bit about this research?

Andrea: Absolutely. There’s a fairly large body of quantitative research in Europe, as well as some studies here in the US, showing a clear, significant negative relationship between trauma and academic outcomes. Trauma is interrupting the academic process leading to lowered academic success or achievement, as well as lowered career status or career achievement. And really, some of the research can show that over the course of a lifetime, we’re seeing actually a significant reduction in earnings. So you’re seeing the sort of interruption points when trauma is experienced during youth and adolescence that is interrupting the educational outcomes. So if we’re seeing that trauma before age 16, some of the studies before age 18, or 21, we’re seeing that interruption during adolescence, during emerging adulthood, that really important period between 18 and whenever you become an adult, which, you know, can vary based on who you are, but usually we’re looking at 18 to 29 and beyond. That’s the most important sort of period for setting up your future career and earnings. So when we see trauma happening before or during that period, we’re seeing the most significant impact on educational outcomes, career outcomes, and again, lifetime earnings. I conduct qualitative research. And so I’m building on the work of Jenny Horsman from Canada and other researchers who’ve studied, through qualitative methods, the direct impact on education. She has really terrific work, “Too Scared to Learn,” and my research validates and extends her previous work showing that, specifically sexual violence, makes it extremely difficult to learn, work, complete assignments, engage in the educational experience during adolescence or emerging adult. And, so my participants were raped or sexually assaulted as a child or as a teenager. And we really went through how that process impacted their educational trajectory. And the results are just very significant in terms of how they describe the change in their relationship with schooling after the sexual assault. So you have students who are honor students, all As, dropping to Cs, Ds, Fs, and really nobody asking about trauma. What is going on here? Lots of questions, but nobody getting the key question of was there a trauma? …and specifically was there a sexual assault or sexual violence? The last piece of that point is that, for my participants, we are talking about a significant change to their engagement with schooling. And one of the most famous, or I should say, one of the most moving quotes from my research, which has been published in a few different areas. One of my participants said, “I go to school, and they want me to know about the first, second, third President, but I don’t care about the first, second and third President, I’m thinking about going home to slit my wrists, schooling just doesn’t have importance anymore.” And so I had participants who spoke about having commitment to schooling, wanting to go to Ivy League schools, wanting to have really significant career aspirations. And then after the sexual assault, just completely focusing on an eating disorder. Schooling was replaced by this unhealthy mechanism for dealing with trauma. So, right now, trauma is widespread. And we don’t know yet what the long-term impacts will be for the students of the COVID pandemic, for the students dealing with widespread school shootings and fear of mass shootings. But we have a clue from the previous research that there are serious risks to long-term educational outcomes and career achievement and earnings.

Rebecca: There’s been a lot of conversation during the pandemic about digital accessibility and universal design for learning to address students with disabilities and mental health has certainly come more into that conversation. And you’ve proposed a universal design for trauma. Can you talk a little bit about what that framework looks like? And how that relates to Universal Design for Learning?

Andrea: Oh, yes, I’d be happy to. Let me start by saying I’m building off the amazing work done with universal design, starting with construction accessibility questions and moving into learning. And in fact, many scholars had previously tied trauma and mental health directly to accessibility concerns. I’m certainly not the first to make that connection. But I think I was in a great position having the experience working in trauma as a rape crisis counselor, and then moving into education, teaching 100% online for the last 10 years, having that sort of perspective, both worlds. For me, universal design is all about making sure that all of our students can fairly and successfully participate in learning. And so we’ve done a lot of work thinking about accessibility in a variety of different settings, but not much had been done in terms of asking questions about trauma. For my work as a rape crisis counselor, and through my research with survivors of trauma often was discussed that students would struggle in particular scenarios in their education. So a universal design builds on this great previous work of Universal Design for Learning, and focuses specifically on addressing the needs of students with a trauma history. Like all forms of universal design, this benefits everyone. So even if you don’t have a trauma history, sometimes you may experience distress if content is presented in a way that is not thoughtful, and that content has the ability to cause distress among the students. So trauma triggers are something we talk a lot about in the trauma field, and certainly is a major issue of concern in educating students with a history of trauma. Trauma triggers are really very personal typically. So it might be a site, a smell, a song, something that brings you back to that trauma. But there are some content areas that are universally considered universal triggers or universally triggering: content on war, content on sexual assault, sexual violence, content on suicide. These content areas can even cause distress in students without a trauma history. So universal design is certainly focused on students with a trauma history, but has the ability to make the learning environment more successful for everyone, healthier for every student.

Rebecca: In your framework, you lay out five principles for universal design for trauma. Can you give us a little insight into those five principles?

Andrea: Yes, I can. So these are the five things that I focus on in my work. So there are certainly other things that I think can and should be brought into the conversation. But for me, the five things that I really focus on when building a course, address what I think are some of the most important concerns for students. So I should say, I teach courses on sexual assault and family violence and other areas that are potentially universally distressing. And so I started building this concept of universal design, probably 10 years ago, in what I call “teaching sensitive topics online.” I did a lot of presentations and writing and professional development about teaching sensitive topics. But universal design goes beyond that to say that every class has the potential for triggering past trauma. So it’s not just those courses teaching sensitive topics, but all courses. And one of the reasons I moved into a more universal focus was because a lot of my students in my courses who were not being taught anything potentially distressing, were disclosing violence to me in personal journals, and other assignments, in large part because they knew my professional history and research area, but also because trauma can be triggered outside of those universals. But let me talk a little bit about those pieces that I’ve included in a universal design for trauma. And the first one is strategic content planning. So the first question educators must ask themselves: is this trauma content central to the learning objectives of the course or program? So when we are teaching a course, truly any course, the first thing we want to do is scan that course to see if there is any potentially distressing content included. And again, we’re looking for those universal trauma triggers: war, violence, violent imagery, sexual assault, police violence, etc. So the first step is really to say, is there anything in this course that could trigger trauma? And the next step is to say, if it’s here, does it need to be here? I’m very concerned about the what I call gratuitous inclusion of trauma content. I am a dedicated proponent of academic freedom. I never want to tell any faculty member what they should teach or what they can teach, but I do encourage faculty to take a close look at all materials they use that have the potential to be distressing and/or trigger past trauma and to ask themselves, is this content necessary in this course? Is it directly linked to the student learning outcomes? Is it the best possible resource to use in this course? I teach courses on family violence. The entire course is potentially triggering, I cannot remove that material, nor should I. It is directly linked to the student learning outcomes. So it’s going to stay in the course. But I’ve had other courses where I’ve wanted to include something. One example would be my diversity course, where I’ve had materials included and I’ve had to go back and reconsider if it is the right way to approach the material we’re covering in the course. Even if the materials linked to the student learning outcomes, it’s asking, Do I need to include this potentially distressing, potentially triggering, content in the course, that’s step one. And then if we do need to include it, we move on to another step, or how to deal with that. But I’m very concerned about just including a story about incest in a certain community, because we like the story, and then not really thinking about how the trauma of that story may impact the learning in the course, because we don’t want our students learning to be stifled because they have been triggered or are experiencing distress. So it’s really about the thoughtful process of selecting materials that are directly linked to our student learning outcomes, and not including any gratuitous.

Rebecca: So for folks that aren’t typically teaching topics that would be universally triggering, this first step is the key one for them to focus on?

Andrea: Well, yes, I mean, it’s the beginning. I think they’re all key in their own way [LAUGHTER]. But this one is most closely linked to our step on content and trigger warnings, which is an important part of the process. But I do think this is one that opens a lot of faculty’s minds to what is going on in their own course. A lot of faculty members, if they are not explicitly teaching a course on a sensitive topic may not be doing the thoughtful review of content to sort of find where there may be the potential for trauma or stress. So this is definitely a universal step that applies to all faculty members teaching all courses, both those with trauma content, and those that do not focus on a trauma topic.

John: A while ago, I ran into a situation where I had a reading in my introductory microeconomics class that looked at the marginal cost and marginal benefits of trying to improve safety on airlines by adding additional exit doors and such things. What I didn’t realize was that I had a student in the class whose father had just been shut down in the Gulf War, just a week or so before that. And ever since then, I’ve been much more careful in selecting material that might have that sort of an impact, because it was something I had not considered and it had not been an issue before, until it was.

Andrea: That is such a great point. And even I, who have been working in this issue of teaching sensitive topics for so long and thinking about trauma, have found that in the courses that don’t focus on a sensitive topic, I’m more likely to not be as thoughtful about the potential impact of materials. Thank you for sharing that example. Very relevant.

Rebecca: So I think the second principle in your framework is trigger and content warnings.

Andrea: Yes, and step two, the second principle is really connected, obviously to the first step or principle in that, if we have identified content that has the potential to trigger past trauma or cause distress, then we need to include the trigger and/or content warning. I actually did a project on trigger warnings, a research project around 2018. And you may remember 2015-16, there was a lot of heated debate about trigger warnings: Are we coddling students? Are we dumbing down the curriculum? Are we violating academic freedom? And where I landed on that in this research project was that this in no way requires a faculty member not to teach something. It simply is a matter of accessibility for their students. By telling your students in advance that something potentially triggering or distressing is coming, you give them the opportunity to prepare for that learning. When a trigger comes out of the blue, when you’re not expecting it, that is one of the most high risk times for having a negative reaction or a negative trauma response. So it doesn’t require faculty to change what they’re teaching or to eliminate rigor in any way. It simply allows students to know in advance that the content may be challenging to them in some way. So it was great that I was able to do that research project before this. And in fact, several scholars who were on the… it really was a debate… many of the papers were written as a debate. Many of the scholars on the side of the pro-trigger warning debate linked it directly to accessibility. And so I was able to sort of build from their wonderful work and from the arguments they made in that 2015-16-17 trigger warning debate. So what is a trigger warning? What is a content warning? it does not need to be complicated. I train the medical students at the University at Buffalo in family violence identification and reporting. And my number one takeaway is do not overcomplicate, it does not need to be complicated. All you need to do is say, we are going to be talking about, reading about, watching a film on, whatever the activity is, a topic that could be distressing to some students, please know that this content is coming. And then I always refer them back to the resources on campus and in the community. It can be one sentence, a simple heads up to let students know this may be distressing content. And if you’re on YouTube, or Twitter or Tik Tok, you’ll see actually a lot of these videos and imagery is now labeled with those really quick trigger and content warnings. Just a sentence is fine. Again, you’re just letting the student know: it’s coming, I don’t want to catch you off guard.

John: The next point in your framework for universal design for trauma is what to do about those situations where there may be some content that will be triggering for people. And what do you suggest in those cases?

Andrea: So my next step, or principle, whatever we want to call it, is alternative readings and assignments. So I always encourage faculty who are teaching particularly courses that are focused on sensitive material, but even those that include some unit or smaller section, with potentially distressing or triggering material to set up, where possible, alternative readings and assignments. So I’ll give you some examples of what I do. In my course on family violence, the whole course is potentially triggering. I cannot remove every reading and assignment. But I am very thoughtful about how I approach the work in that course. For example, we read a autobiography, which describes the experience of a sexual assault during college and the long-term impact on that woman’s life, including drug addiction, recovery, and moving on through the phases of her life. I like this book, because it shows the long-term impact in a narrative way. As a qualitative researcher, i love those narrative data. But there is one chapter in the text, which is an extremely graphic description of the stranger rape. And so I label this reading ahead of time, I tell students before the course begins, before they have bought their books, on the reading calendar, and in several locations. You do not need to read this chapter. This chapter is distressing, it is potentially triggering, and you don’t need to read it to get the value of the text. It is a chapter you can eliminate without any repercussion to your learning about this topic. So, in that case, we’re still reading the book, but we’re taking out the most distressing part of the text and I always make it optional. And a key point of any alternative reading or alternative assignment is that it has to be universal. You cannot ask a student to come to you to seek an accommodation. We do not want to force a trauma survivor to come to us to disclose their trauma, to seek an alternative reading or assignment. Please don’t do that. It needs to be built in… that universal design, right? That is the whole concept of universal design, is it is built in for everyone. So that optional chapter is optional for everyone, it does not matter what their trauma history is. And in that same course for the final assessment, which is really the big culminating assessment for the course, I allow the student to choose from five different options: a research paper, a book review, a lesson plan, a community service experience, or creating a domestic violence workplace protocol. I do this because it gives students choice and agency over how they will engage in a very time consuming way with content that is potentially triggering. So if one of my students is a survivor of childhood sexual abuse, they may be very comfortable creating a domestic violence workplace protocol, that material may not be triggering to them in the same way that forcing them to write a paper about childhood sexual abuse would be. Perhaps they want to write a paper on elder abuse… also fine. We’re allowing them to decide, for them, what is the best, healthiest way for me to engage with this content? And how will I be most successful. And I can tell you as a faculty member that grades many, many graduate papers, having a variety of different projects come in every semester is a benefit for me too. It makes that grading process much more interesting. And students love it. And it is very closely linked to Universal Design for Learning which values choice for students. And in adult education, we value that self-directed learning and giving students the agency to really tie their work to what’s important to them in their career or personal life.

Rebecca: You mentioned earlier about providing access to campus and community resources as one of your key steps. Can you talk a little bit about that?

Andrea: Absolutely, and that is step or principle four. I am extremely focused on this. And I really tell faculty everywhere I go, I tell faculty, I do this and ask them to do this. And I show them my Blackboard course site. And in all of those Brightspace meetings, I’m asking where can I put my campus and community resources. I build campus resources and community resources. It has to be both. Some students will never see assistance on campus. Many students who’ve experienced trauma do not want to relive that trauma where they go to school, where they work, and they would rather seek services off campus. You have to provide both campus and community resources so the student can select what is best for their needs. But I build in those campus and community resources on my syllabus, of course, but also right on my Blackboard course page, soon to be Brightspace. I put them in the left-hand navigation bar at the top, they are front and center in every single course that I teach. And in the post COVID world, not post-COVID, but world after COVID came, students really need these resources. We’re finding at Buffalo State, as I’m sure you are at Oswego, that the student needs for crisis intervention and mental health counseling and support are extensive. So it’s been very well received by my students. And I just build it in, make it a priority. Every time you log on, you can see that there is help for you should you need it. This is also important for me because I have worked in the field as a crisis counselor doing crisis intervention, doing street outreach and advocacy. But I am not a counselor at Buffalo State. And I cannot counsel my students at Buffalo State, it would be unethical for me to try to take on that role. So I want to make sure my students can go to someone that can provide those services to them. And so before they try to come to me to seek those services, which I cannot ethically provide, I’ve made sure they know where they can go. And if they come to me, I listen and refer, listen and refer. That is my role as a faculty member. F aculty cannot and should not be providing counseling,

Rebecca: Such good reminders. I think often when faculty are thinking about trauma, they’re thinking this is not a thing I can take on. I’m not qualified. I don’t have this expertise. But the reminders that the job here is to refer and to provide those resources is a really helpful one.

Andrea: Yes, absolutely. It can be scary to think about opening the can of worms and that’s the phrasing the survivors in my research study used particularly related regarding their K through 12 teachers thinking maybe they didn’t want to ask me questions about if I was a survivor because they didn’t want to open that can of worms. They didn’t know how to deal with it. But a faculty member’s role is to listen and refer. We are not counselors, and even though I am qualified, it would be unethical for me to attempt to do that in that role.

Rebecca: I remember from your presentation that you also talked about having students reflect on a self- care plan to make sure that they have actions that they can take in case they did become distressed. Can you talk a little bit about that? And does that relate to this step?

Andrea: Yes, it does, thank you.

Rebecca: I took good notes. [LAUGHTER]

Andrea: Thank you so much. Yes, a self care plan is critical. All of my students do a lot of work with personal journals. As an online instructor, I find that journaling is a great way for me to have a one-on-one conversation with my students in a safe and private space. And so the first journal entry in every course every semester is setting your goals and objectives for the course. What do you hope to learn? How will you know you’ve learned it? What do you need from me to be successful in this course? And then I include the question: please create a self-care plan for the semester. How will you take care of yourself if you encounter distressing content, or distressing situations in this course, and in that personal journal, the students can begin to build that self-care plan. I can comment on that plan, remind them of those campus and community resources and be sure that they have thought in advance about what they will do if they experience distress or trauma.

Rebecca: Is that something that you recommend for courses that might not be those sensitive topics?

Andrea: Yes, many semesters, I have more disclosures in courses with no focus on trauma content, but perhaps we are talking about K-12 schooling and a student is brought back to an incident of bullying. And they’ve been triggered by content that was not directly related to bullying, or a potentially triggering topic, but they were brought back in time, and in so doing, they experienced dis stress. I do it in every course. I recommend everyone do it in every course universally, because it is an easy step. And again, our students, particularly right now, are experiencing so much in the world that a self-care plan is, I think, extremely valuable for everyone in every course.

John: And the last principle you list is instructor protections. Could you talk about that a little bit?

Andrea: Absolutely. This is one of my passion projects is thinking about and talking about the impact of teaching, researching, and writing trauma on a faculty member. So I’ve written about my own experience with vicarious and secondary trauma in an article “Vicarious Trauma Inside the Academe” published in the journal Higher Education. It’s an autoethnography that really goes through a process of discovering I was experiencing secondary traumatic stress, and learning how to deal with that in my various roles, certainly starting with my work as a rape crisis counselor, but then experiencing it again when I was interviewing and transcribing those long and painful qualitative interviews from survivors of sexual assault, and dealing with them. My role on campus as an expert and being asked to watch a film and comment on what to do. I often found myself in a situation where it was assumed that I would be fine just because of the role I have on campus or as a researcher, as a writer, whatever it may be, but a faculty member is not immune to the distress from the content they are teaching and from student disclosure, even in courses where I am not teaching trauma content, students disclose to me, they find me on campus, they come up to me at poster sessions, they seek me out because they know what I’ve done and what I do with my research. And so that has had an impact on me and I have tried to speak about it and advocate for faculty members taking care of themselves. In my scholarship, I really put it at a higher level. I think our campuses need to take care of their faculty members a little bit better than perhaps they have in the past. The world is changing. We are dealing with students with high levels of stress, distress. We are dealing with mass shootings in our community, with political instability, with a range of illnesses and viruses and global pandemics. It is not an easy time to be a faculty member. And it is not helpful to pretend that we are immune to feelings because we are not. And so I always talk to faculty about taking care of themselves. What is your self-care plan? Because for me, when I experienced that secondary traumatic stress, I couldn’t write. These journal articles took a lot longer than I wanted them to, because I just couldn’t go back to the material to repeat it again. It is difficult to do the work well, if you are not healthy, if you are dealing with stress, distress, or potentially vicarious or secondary trauma. And so, for me, that’s a big piece. This is, I would say, an exploding area of research. So, there is just myriad scholarship right now coming out around faculty members, instructors and teachers and their own experiences with trauma, secondary trauma and secondary traumatic stress. So there are many wonderful articles available for those faculty members who’d like to read more, and I am always available. If anyone ever wants to have a chat about teaching sensitive topics or about universal design for trauma or just dealing with trauma in our students and in the world, they are welcome to email me and I am always available to my friends in SUNY and beyond.

Rebecca: What are some things that you would recommend faculty think about for a self-care plan? I know this is something that’s on the minds of a lot of faculty having gone through a couple of years of teaching during a pandemic and really dealing with a lot of student disclosures.

Andrea: Absolutely a very pressing issue. I actually spoke at a professional development conference at Fredonia this winter break, which was 100% focused on self care: How do we take care of ourselves? How do we deal with this very chaotic world, very distressing world, stress and distress and trauma, when it doesn’t end, it really compounds. So if the COVID pandemic was over, we’d all be dealing with the potential distressed trauma and after effects of that, but we would be ideally moving forward and healing. It’s not over. It’s changing and growing and shifting, and we have no idea of what is coming next. That is really a dangerous situation when it comes to trauma. Because when the trauma is ongoing, we just don’t have the time to heal. So self care becomes that much more important. Things I think about: One, preparing yourself, doing a trigger warning for yourself for those weeks, months, days that you will be specifically dealing with trauma content in your course. Two, making sure you understand what your roles and responsibilities are. Many faculty members are not aware that they are a mandatory reporter on campus for sexual assault and for domestic violence. Many faculty members do not know about the campus care team or emergency response team. It is really important for faculty to educate themselves on what their roles are, their responsibilities are, and who is available to assist them. Faculty are not alone. And if they feel like they are alone, the threat of distress and trauma is much greater. But I know that when I get a disclosure, I first have to report it through the online system if it is a recent disclosure. I rarely get disclosures that are current. In fact, I don’t think I’ve ever had one where a student is currently experiencing sexual assault or domestic violence, though certainly, many faculty do receive these. I think it’s just a matter of teaching graduate students online. It’s a different setting, but I am prepared for those. And the first step for any disclosure, no matter when the incident was, is to report through your campus reporting system. And then I contact the care team and I often go directly to the dean of students to ask for help. What do I need to do here? Can you remind me about my legal obligation? I’ve given the student resources, what else can I offer the student? if I am at all concerned about suicidal ideation, I immediately involve the crisis response or care team to assist with that, knowing that I have a team of people behind me, that I can email the Dean of Students, and she will get right back to me is extremely helpful, because a really big threat is feeling like you are alone. So preparing for content in advance, understanding your roles, responsibilities, and who is on campus to help you, and then doing those things, which to you, are self care. Buffalo State has offered meditation courses just about one every two weeks. I have taken all of them. That’s something that is really helpful and useful to me. For other people, it may be exercise or reading a certain book or going to a friend’s home, whatever it is, that’s the personal piece. So you have the campus understanding and then the personal piece as well.

Rebecca: Well, thanks so much for sharing such really important content, especially as we head into the fall and faculty are nervous and anxious about what this next semester of pandemic might look like.

Andrea: Thank you for having me. And just the last thing I’ll say is that faculty should know that they are not alone, and that their distress, stress, or feelings of trauma are justified by the world that we are living in, and that no one needs to pretend they are above the humanity of the time that we’re living in. And so I hope your campus and all of the campuses across SUNY and beyond begin to really prioritize the mental and emotional health, not only of students, but of faculty and staff asd well.

John: I think that’s an issue that all of our campuses need to focus on. And it’s been a tough time out there for everyone. So thank you.

Andrea: Thank you.

John: And we always end with the question, and which is very much related, of “What’s next?”

Andrea: Well, what’s next? I’ll answer it in several ways. One, I think that we need to continue the conversation and really advocating for addressing trauma in our higher education classes. Research, every setting in higher education must become aware that trauma is here, it is in our society, it is impacting our students, it is impacting our faculty, and we cannot pretend it is not an issue of concern. So for me, I’ll be continuing to write about and advocate for trauma concerns being addressed in higher education. I am working on the online oversight committee at my campus, and I’m working with one of the instructional designers. We’ve talked a lot about creating more training opportunities for faculty members related to learning about trauma and addressing trauma in their courses and among their students. So I’m excited to continue that work as well. But ultimately, the world has changed, higher education has changed. We are never going back to the world that we had before. And so we have to adapt to those changes that have really come very quickly in the past few years. And so step one is sort of admitting that higher education isn’t going to be what it used to be, and that we are ready and willing and able to do what needs to be done to help our students be successful. Because I expect in the fall, we are going to have students with a myriad of very significant challenges. And we are going to have faculty who need to be prepared to help those students address those challenges.

John: And it is a positive sign that students are so much more willing to disclose their mental health concerns than I think they ever had been in the past that may make secondary trauma a little bit more challenging to address, but it does allow us to get support to students when it’s needed.

Andrea: Absolutely, absolutely. And again, really making sure faculty understand they don’t have to solve the students’ problems. That’s not your role. You are a teacher, your role is to listen refer and, where needed, to connect directly to those campus resources like your care team and your sexual assault response office.

Rebecca: Thank you so much.

Andrea: Thank you so much for having me. I love the opportunity to be back virtually on the Oswego campus and it was wonderful speaking with you both.

[MUSIC]

John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

[MUSIC]

243. Trauma Aware Pedagogy

Since the start of the pandemic, there has been much discussion about student disengagement in their classes, but little discussion about why student engagement has declined. In this episode, Karen Costa joins us to discuss the role that ongoing trauma has on students and all members of the academic community.

Show Notes

  • Costa, K. (2020). 99 Tips for Creating Simple and Sustainable Educational Videos: A Guide for Online Teachers and Flipped Classes. Stylus Publishing, LLC.
  • Jaschik, Scott (2022). “Provosts Stand Firm in Annual Survey.” Inside Higher Ed. May 11.
  • Thompson P. and J. Carello, eds. (forthcoming, 2022). Trauma-Informed Pedagogies: A Guide for Responding to Crisis and Inequality in Higher Education.
  • Brown, A. M. ProQuest (2017). Emergent Strategy: Shaping Change, Changing Worlds. AK Press.
  • My Fest 2022
  • Brown, A.M. (2021). Holding Change: The Way of Emergent Strategy Facilitation and Mediation. AK Press.
  • Lang, J. M. (2021). Small Teaching: Everyday lessons from the science of learning. John Wiley & Sons.
  • Darby, F., & Lang, J. M. (2019). Small Teaching Online: Applying learning science in online classes. John Wiley & Sons.

Transcript

John: Since the start of the pandemic, there has been much discussion about student disengagement in their classes, but little discussion about why student engagement has declined. In this episode, we examine the role
that ongoing trauma has on students and all members of the academic community.

[MUSIC]

John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca:: This podcast series is hosted by John Kane, an economist…

John: …and

Rebecca: Mushtare, a graphic designer…

Rebecca:: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

[MUSIC]

John: Our guest today is Karen Costa. Karen is a faculty development facilitator specializing in online pedagogy, trauma-aware teaching and supporting ADHD learners. Karen holds graduate degrees and certificates in higher
education; trauma and resilience; trauma-informed organizations; and neuroscience, learning, and online instruction. She is the author of 99 Tips for Creating Simple and Sustainable Educational Videos, and has served as a facilitator for the Online
Learning Consortium, the Online Learning Toolkit, and Lumen Learning. Through her business, 100 Faculty LLC, Karen offers supportive, fun, and engaging faculty support and development to faculty from all over the world. Welcome back, Karen. Thank
you for having me back. It’s been a couple years, believe it or not,

John: It seems like it was just yesterday, it was like right after we got that announcement about campuses shutting down for a couple of weeks until COVID was over.

Karen: I looked back at my calendar, and I think it was April 2, 2020. So early COVID days, there was so much we didn’t know. And here we are two years and change later, still dealing with so many challenges. Yeah, wild.

Rebecca:: …with this very small pandemic. [LAUGHTER]Today’s teas are… Karen, are you drinking tea?

Karen: I feel that I should be, but I’m not. I wish I could say something clever here. I wrote a book with the words “simple and sustainable” in the title. I’m a simple person. I drink water all day long out of my water
bottle. And I have nothing interesting to share. I can say that I’m very proud that I kicked my diet coke habit… not that I’m judging anyone that still carries that. I have simplified [LAUGHTER] over the past couple years, down to water pretty
much.

Rebecca:: And water is the foundation of tea.

Karen: Oh, there you go. Thank you. [LAUGHTER] I feel better?

Rebecca:: How about you, John,

John: I have something not quite as simple, but pretty close. It’s just a simple peppermint tea today.

Rebecca:: That sounds good. Sounds like the perfect kind of tea for the day, I have a hot cinnamon spice for the day…

Karen: Interesting.

Rebecca:: …which is not my normal choice.

John: When we last talked to you, as you noted, it was very early in the pandemic. And we talked about trauma-informed pedagogy during what we hoped would be, as

Rebecca: said, a relatively short experience. But now we’ve had a little bit more experience with this pandemic and with trauma on the part of pretty much everyone involved in higher ed or in anything else in the world.
So we thought it might be good to revisit the issue of trauma-aware pedagogy. It might be helpful if we start with a review of what’s meant by trauma-aware pedagogy.

Karen: Yeah, it’s surreal that I’m coming back here a couple years later to talk about this. And it’s strange that so much has changed and also it feels like so little has changed as well from a couple of years ago. So
it’s wild… this work. When I spoke to you in 2020, I had been doing this trauma-awareness work on a much smaller scale. And to be honest, I had felt like there really wasn’t a ton of interest in it. I would find other people who are interested
in it and get so excited: “Oh, you want to talk about this.” And then the interest level soared. And I have been sharing this work with so many educators over the past couple of years. And they have helped to inform the way that I think about
trauma-aware pedagogy. So it’s been really wild. In short, in honor of, again, keeping it kind of simple, trauma-aware pedagogy, for me, it’s about looking at trauma through the lens of pedagogy and looking at pedagogy through the lens of trauma.
It is not about being a clinician or aiming to be a therapist for our students. I am always very clear about that with people. We want to have a very clear scope of practice, very clear boundaries. I am not, certainly, a clinician. However, pedagogy
is my area of expertise. So I work with faculty to help them develop a fundamental awareness of: what is trauma? We hear that word tossed around, what is it? And how does it show up in our classrooms? How does it show up on our campuses? It shows
up in our relationships, it shows up in our relationships with colleagues, with administrators, with students, and how does it impact students’ ability to learn? And we can work around that. There are strategies that we can use in our classrooms
immediately to help address some of those things. Certainly one of the things I would add is that I’ve been talking more about this concept of collective trauma over the past six months or so, really with this idea that, again, as you mentioned,
this is still ongoing. And there is really, in my awareness, there is no end in sight. And we see this intersecting with so many other social ills and challenges and climate change. So we are being called to ask questions about the very fabric
of society and higher education. So I’m absolutely still talking to folks about the impact of trauma on student learning and in your classroom. And also, I would say, now, much more of my work is around this idea of collective trauma, and what
is the future we want to create for higher education and the world? That wasn’t very simple, but… [LAUGHTER]

John: …it’s a relatively complex problem.

Karen: Yeah, I did my best.

Rebecca:: Maybe we can start with a little bit of conversation about the impact that trauma has on student learning and some strategies we can use in the classroom and then move up to these bigger institutional kinds of
conversations and system conversations.

Karen: Yeah, absolutely. So, trauma shows up in the classroom… one of the primary ways is how it influences what we call executive function. So those are things like focus, concentration, time management, the ability to
prioritize… Did I already say decision making? …if not, that’s one of them. So we talk sometimes about executive function skills as the little CEO in the brain who is directing everything. And trauma really puts a stress on those executive functions,
our brain actually diverts resources away from executive functions toward survival mode. And I always remind people, that’s really not a bad thing at all, right? That’s why we’re still here, because we learned to focus on our immediate survival.
That is why we’re still here. However, in higher education, when people are focusing on their very survival, that certainly impacts their ability to succeed in that traditional higher education learning environment. So we can come at this from
a lot of different angles, that, again, as I was just talking about, that really begs the question about what is the higher end of 2022 in the future going to look like but in the immediate, what I’ll say is that faculty can do things like simplifying
their messages, not sending out huge info dumps of information, being very mindful about not overloading students. We can offer appropriate supports, such as task lists for each week of a course. Students and faculty that I work with and me, we
love checklists. So things like that can be very helpful. When people are having a tough time deciding “what do I work on next?” …offering, for example, videos with assignment tutorials, to clarify expectations, being flexible with deadlines,
oh, this is such a big one. It does and doesn’t baffle me. There were formal policies put in place in 2020. Faculty were told you really need to take these late assignments, we need flexible late policies, we move toward pass fail. We are two
years into this pandemic, we have report after report after report about the mental health challenges that people are facing… life threatening mental health challenges. And those policies, those flexible learning policies vanished, probably sometime
around spring 2021 or early 2021. And that’s wild to me, like it’s just completely out of alignment with all of the [LAUGHTER] science of learning and the realities of the mental health challenges that folks are facing. This is difficult stuff
to talk about. I literally was just reading a report an hour ago, we just saw record numbers of overdose deaths, looking at the 2021 data. This is the context in which we are all learning. So anything we can do to be more flexible, to be more
supportive, to direct students to additional resources, is going to relieve some of that burden. We cannot do it all, we cannot fix trauma writ large with our pedagogy. I do think we can help to mitigate it. At the very least we can be a kind
word in the midst of this storm for our students.

Rebecca:: There’s a lot of conversation happening about disinterested students. But what you just described, Karen, I think is what faculty are responding to… the inability to plan and make decisions and manage time. And
that comes across as being disinterested in learning, but maybe it’s just not being able to function in our current system.

Karen: I would argue that we are functioning in the way that we were designed for lack of a better word in that we are focusing on our very survival. So one of the analogies that I give people is: if you’re teaching and
a building in this building catches on fire and your students are all running out of the door, and you stop and say “Why aren’t you focusing on my lecture? Why aren’t you focusing on this group activity?” or “We’ve got a big test coming up. We’ve
got a review session right now, what are you all doing? Where are you going?” That is the mindset that so much of this student “disengagement” framing and discussion and discourse comes from. Why aren’t students paying attention to these things
that are not related to their immediate survival? And instead, they are very interested and focused on these things that are very much related to their immediate survival. And when you frame it that way, I think it helps people… well, people who
are willing to face that reality. To consider it in a new light, it feels like we’re blaming students for running from a burning building, for focusing on their very survival. And I would add, we are then putting a pressure on faculty and staff
to put out a fire with their pedagogy. Whether you’re in the classroom or teaching outside of the classroom in a tutoring center or a library, it seems that there is this energy of what teaching strategies can you use to stop students running
from this burning building. And again, we’ve got these students whose very fundamental human rights are being stripped from them, and a huge increase in eco-anxiety, which another way we can frame that is, eco-anxiety is looking at the reality
of climate change and our general failure to act on that. And we wonder why students are not interested in the upcoming exam. I think students are interested in the realities of their lives, and that higher ed is going to have to figure out how
to speak to the realities of our lives.

Rebecca:: I think related to that is also the reality of faculty lives.

Karen: Yeah.

Rebecca:: There’s a lot of focus on conversation on supporting students and not necessarily on focusing on supporting faculty, staff, and all the people that make higher ed run.

Karen: Well, if I may, this morning, there was some data that came out from Inside Higher Ed report, I think it was called the Provost Report, I’m sure we can put it in the show notes. And something like only 4% of Provosts
interviewed said that they strongly agreed that there was a specific plan in place to support faculty and staff mental health. Only 4% strongly agreed with that. How is that not 100%. We have seen this coming…. again, I see a report every day
that is talking about faculty burnout, student burnout, broader mental health issues, and this is not being addressed on campus by our leadership. I really see my work is at the intersection of faculty and student success. And this is a really
big challenge. And to be honest, I am increasingly telling faculty and staff to stop investing their time and energy in places and people who are not investing in them, and to think about how they can create smaller, more inclusive spaces and
communities, regardless of what their administration is not doing [LAUGHTER] in order to protect their wellness and to start working toward creating a better, more inclusive, future for all of us, because so much of our leadership just is not
showing up to do that work.

John: I think one of the reasons why the official policy on campus is to back away from the request for faculty flexibility with deadlines and so forth, is a recognition that faculty have been overwhelmed. But yet, I think
a lot of faculty are still being quite a bit more flexible, and that adds to the stress that they’re dealing with. Because when you have lots of students turning in lots of work at random times, it makes work a little bit more complicated. Do
you have any strategies that might work well for faculty who are trying to be flexible, but still trying to find time to deal with their everyday stress?

Karen: I’m so glad you brought that up. Because yes, absolutely. I agree with you. And I want to come at that from two angles. And I might forget the second as I’m talking about the first. But, the first thing I want to
say here is that institutions could choose to invest in supporting faculty through reducing their course loads and reducing class sizes. Now I know some people that are listening to this just said, “Oh my gosh, Karen, that’s never going to happen.”
It could happen. We make choices about our values through where we invest our time and energy and money. And if your institution, for example, is invested in, I don’t know, I’ll throw out proctoring technology and spending tens of hundreds of
thousands of dollars on these tools that we have increasing amounts of data that they don’t even work, number one, and that they do harm to students, particularly students of color, and students with disabilities. So If your institution is investing
in those, they can certainly choose to re-invest instead in creating systems and structures that allow faculty to have more time to do the work of inclusive teaching, which includes adapting to deadlines and giving students flexibility. It doesn’t
mean you get rid of deadlines, it doesn’t mean you get rid of structure. It means that we meet students where they are and help them as best we can. I want to direct my answer first to leadership and say if this is something that research and
science is showing us that we need in light of the findings we have right now about this mental health crisis in faculty and students, then start investing in faculty and students. So the second thing I would say is to the faculty: we cannot sit
around and wait for leaders to do what is right, we have to act in this moment with what we have. So I’m taking a breath here because there’s so much work to do. And I’m just watching people continue to suffer and struggle. And it seems like the
theme is that leadership is not showing up for people. And what people tell me, time and time again, is that my institution has betrayed me, it has failed me, and I have just lost faith. Okay, I had to get that out. What I invite faculty to do
is to do what they can. So trauma-aware teaching is not self sacrifice. So it is not: “I am going to make myself sick, or put myself into worse burnout or into burnout to take care of my students” …because that in the long run does not take care
of your students. That means that you’re not able to do your work, and you’re not able to support your students as effectively, and we don’t want that. So the first thing that I tell people about trauma-aware teaching is that we have to take care
of ourselves. That is our responsibility as humans, that is our responsibility as educators. And this is murky and messy, but we do our best to take care of ourselves. We say no to whatever we can, perhaps, that doesn’t immediately impact our
wellbeing or our students wellbeing. And we focus on what we can do. We find supportive communities to talk about this in a real way, to talk about the hard stuff. I have been part of communities of faculty who have been able to show up together
and just cry at what is going on and listen to each other and listen to each other’s family stories and life stories. And then we carry on with the work of teaching. So do what you can, this is not about being some perfect teacher, there are things
I could probably do to be more flexible and inclusive, that are just not within my bandwidth. I have a book chapter coming out in a book called Trauma-Informed Pedagogies about this concept of a scope of practice for educators. And I think that
might help some people to put a very practical structure around this. And what it really causes us to ask is: “What belongs to us?” and “What are we qualified to do?” amd “What is not ours or what can I refer to somebody else?” But we cannot do
everything for everyone. We can do the best that we can where we are and continue to take care of ourselves. And I know that so many faculty are doing that already and have been doing that. So, know that it is not your fault if your institution
does not invest in supporting faculty and students. Do what you can where you can and take care of yourself.

Rebecca:: I love that advice. I think there’s some struggle, though, probably for faculty, depending on their position… that some faculty can easily do that and others can’t or can’t do as much or can’t be as flexible
because of their own circumstances. And then students say: “But XYZ faculty does this. Why can’t you do it too?” Do you have some advice for how to handle some of those situations and to support one another?

Karen: Absolutely. So I’m an adjunct myself. So I think that would be one category of folks that we might be talking about here. I have chronic illnesses, I have disabilities, I have ADHD. And I also carry many privileges
that protect me from some of those particular challenges. So again, we can only do what we can do where we are with what we have. In that case, depending on your relationship with those students or with your students in general, one of my pieces
of advice is to talk to and be transparent with students. And perhaps I would have a conversation with them about how faculty, in general, are not always going to teach in the same way and the pros and cons of that. And I also might enlighten
them into the fact that different faculty have different resources at their disposal and different expectations. I would start by being transparent with students. And then I would certainly, to the extent possible, be raising my hands… I say that
to people a lot, raise your hands to whatever extent you can with what power you have, to administration, in meetings,amongst leadership to say this is the reality of what is happening. This is what my students need. This is the bandwidth that
I have to give it to them and the limitations that I’m facing them. And we need to invest in faculty and students. The more of us that are pushing for that… Do I expect them to listen? No, but I long for the day when they will. And I will continue
to ask, for as long as it makes sense. And the other thing I would say is to faculty who do have that privilege and power, we need your voices to be advocating for us on campus. So we need you to be calling for an investment in faculty and students
in a way that supports the least resourced among us.

John: Over the course of the pandemic, faculty became much more aware of student trauma that had always been out there, but it became so much more obvious. Do you think that’s something that faculty will carry forward
into the future, or as we move more to traditional classroom teaching, will people forget some of the inequities that our students face?

Karen: I would like to believe that we are facing a future where we will have the luxury of forgetting, I do not think that is the future that we are facing. If I’m being completely honest, I think that what’s coming is
going to be… I’m mindful of saying this… but I think that what’s coming in terms of climate change is going to make the past two years look not as difficult. And they were incredibly difficult. I think we are going to face increased challenges.
I say to people, pandemics are a symptom of climate change, we can expect more and more intense and more frequent pandemics, in addition to all of the other life threatening, species threatening, impacts of climate change. So I don’t think we’re
going to have the luxury of forgetting, I will say that the vast majority of faculty that I work with are incredibly caring, are curious about what they can do to support students. That’s not where my concern lies. I’ve been reading a lot of the
work of adrienne maree brown. She talks about and writes about a system called emergent strategy, and it’s about shaping change. And I’ve been really diving into her work, thinking about how do we shape change in higher education. And one of her
mantras is “small is all.” So we get together in these small communities. And we make these small choices and changes, whether it’s raising our hand and a meeting, or giving a student an extension, and we recognize that every small act matters
and builds towards something bigger. And the faculty that I work with are doing that work right now. What I’m trying to figure out is where do we go from here? If our leadership and administration are focused on this idea of “it’s post pandemic,
it’s the new normal, everything’s wonderful, everybody’s back on campus, isn’t this great?” …and they are refusing time and time again to address the realities of our lives. Where do we go from there? And again, I’m increasingly finding myself
telling people: “think about where you are investing your time and energy, and if that makes sense for our current reality and the future that we want to create.” And I hope that administration and leadership will start to get on board more with
that. I think faculty and staff, by and large are, with some exceptions, are already doing so much of that work.

Rebecca:: Karen, what’s the future that you want to create?

Karen: You know, I’m hosting a workshop on this, part of My Fest 22, a group of educators are putting this together. And we’re gonna get together for 30 minutes, because small is all. And we’re going to talk about emergent
strategy. And one of the questions is: “What is the higher education that we want to create?” I will say that as somebody who is fairly newly diagnosed with ADHD, that I have been part of communities in the past couple years, with fellow ADHD-ers
where we get together online, which is accessible for me, and we ideate and we create and we’re weird, and we’re wonderful, and there’s not really these rules and boxes that we’ve so long been forced into. And it’s just like an explosion of creativity
and goodness. And I was at a conference recently. There was a lot of sessions, it wasn’t for ADHD folks, but the session I went to was about ADHD folks. And later in the day, the conference organizers said this was our most engaged session. One
of the things I think about is having our ADHD learners, our disabled learners, our neurodivergent learners, really centering them in the future of higher education. We are the ones who are coming up with new ideas. We are the ones who see connections
between ideas that other people, neurotypical people, don’t see. We are the ones who have often suffered greatly and been let down by institutions and been so savvy and strong in adapting and figuring out how to do it with no support. And I would
love to see a higher education that starts to center these learners and these educators. Because the sky is the limit, there are no bounds to our brains. So I would love to see a higher education that does that. An example of that: I like to go
really big and out into outer space and then bring things back down to planet earth for people. We have long had these centers for… sometimes they’ve recently been called Centers for Disability, but they were long the Disability Center, Center
for disabled students, different names, but they’ve been focused and grounded in that accommodations model. We’re starting to see centers for neurodiversity pop up. And they are not just for students who have a formal disability diagnosis, they
are for all students, because we need to educate non disabled or pre-disabled folks. And we need to educate folks without learning disabilities, about the gifts and challenges of these populations. And they are centered around… I use the term
strength-based, challenge aware, so they’re not deficit based. And I really think these could be sort of hubs for a new, brighter, more colorful, more interesting, more inclusive, higher education. They are few and far between right now. But when
I talk to campuses about ADHD, people get very excited about this idea. I was at a workshop with a school in New Jersey a couple of weeks ago, and someone said, “I’m starting that on this campus.” And I was just like, “Oh, my gosh, this is emergent
strategy.” This weird lady named Karen showed up to talk to your faculty, and you got this idea. She learned it from somebody else. And now this person feels motivated to create the center on their campus for neurodivergent students. What could
be next? Those are the reasons to be hopeful when we see those small connections and people sharing and building off of each other’s ideas. And I could go on and on, but that was the first thing that popped into my mind for a future for higher
ed. So I’m gonna trust that it came into my mind for a reason. But there’s so much there. And I think that question is really important for everybody to ask themselves. So I’m glad that you asked me. Thank you.

John: Could you comment a little bit more on the focus that many faculty and administrators have had concerning student disengagement during the pandemic?

Karen: Yeah, my primary goal is to really help us reframe this idea of student disengagement, which often is equivalent to student blaming, and putting the weight of the world on faculty and staff. As I mentioned, that
Provosts’ report, I have never, other than when it came out of my own mouth, heard anybody talk about provost engagement or provost disengagement, I would like to see that on the cover of the Chronicle, or on the front page of Inside Higher Ed.
Why aren’t we talking about that when only 4% are saying we have a concrete plan in place, which leads me to believe 96% aren’t doing that work. So let’s talk about provost disengagement with the realities of students and faculty and staffs lives,
I would like to have that conversation. So we got to be curious about the systems here. Why are we so hyper focused on this conversation about student disengagement? One, we got to reframe the fact that students are very engaged in taking care
of themselves and their families and communities. And why aren’t we focusing on leadership and their engagement? Higher Ed doesn’t live in a bubble. What about our elected representatives engagement with the reality of students and faculty and
staff lives, the judicial systems engagement, we could go on and on here, but we zone in on students, and we blame students and then again, we wonder why faculty aren’t putting some pedagogy on it to fix it all. So that was the main thing I want
to invite people to think about is whenever you hear that phrase, student engagement or student disengagement, to think about systems, to think about power, to think about whose engagement we aren’t talking about, and to be really critical and
thoughtful about that conversation,

Rebecca:: I really agree with you, Karen. I’m always thinking about the design of things as a designer. And so what was this designed to do?

Karen: Yeah.

Rebecca:: …and what does it support? And how does the design need to change if we want things to change?

Karen: Right.

Rebecca:: …but we have to be willing to redesign.

Karen: Yes, I love that. And I have that design background as well. And we have to be willing to redesign. Is this the higher education that we need in this moment in time? That’s a scary conversation to have. I’ve been
prepping a workshop and one thing I have in there is what I’m calling “the great letting go.” But I think we’re going to have to let go of some really deeply held attachments in higher education and in our teaching, to redesign for the world that
we have now for the students that we have now, for faculty and staff. We are entering into what I suspect is going to be a really intense volatile era. And all hands need to be working toward, again, creating, imagining this brighter future. And
I’ve been saying this a lot lately, higher education was built to exclude me, it was built to exclude, I would say, most of us who are currently teaching and learning in it. And so many of those systems and structures that were built around exclusion
are still how we do business and how we teach and learn. So I talked before about where are you going to invest your time and energy? I’m very careful lately about where… it’s something I learned in the pandemic, and I had learned it before, but
I learned it even more. Where do I have power? Where don’t I have power? Where do I want to invest my time and energy? Who do I want to spend time with? Who do I want to learn with? And I want to be with people who are looking to create that more
inclusive, more colorful, brighter, higher education.

Rebecca:: I think there’s probably many of our listeners who are ready to do that too. [LAUGHTER]

Karen: Oh, absolutely, absolutely.

Rebecca:: There’s many of us that would like to see change and are working towards change, so we’re glad that you’re speaking out, Karen.

Karen: And that’s why I have adrienne maree brown’s books next to me. Sometimes I just hold on to them, adrienne maree brown’s books: Emergent Strategy, and then I recently got her book Holding Change. So I think one of
the critical conversations we can be having right now is how do we shape change? That is a question that adrienne maree brown is asking. How do we work toward this higher education that we want to create and a world where people all have enough,
and where everybody can show up as their weird and wonderful selves and be supported and learn together? And do that in service of not only humanity, but the entire planet and all species. What does that look like? And emergent strategy is a tool,
it’s a tool to help us shape change. When you’ve got no resources, when you’ve got an administration that does not seem to be willing to acknowledge these realities, people who are interested in protecting the elite, rather than opening up these
systems, what are you going to do? How are you going to move through your day? And I feel like why I’m so drawn to emergent strategy is it gives me answers about how to do that work. Small is all. What can I do? What small thing can I do to move
this idea or conversation or energy forward in this moment. And I do the next best thing. And that’s been so helpful for me.

Rebecca:: I love the idea of taking these small steps. It makes it much more manageable. Yeah, exactly.

John: And making small changes that make your classes more inclusive so that they do work for everyone, no matter what challenges they face, can do a lot to help our students.

Karen: Absolutely. There’s a book series, I know Jim Lang, and I think Flower Darby did it online, called Small Teaching. So these ideas are out there, they’re circulating. And I think the more of us that are gathering,
again, in these smaller, inclusive communities. Divest from the spaces that are not supporting us, take your time and energy away from those and put them to where this work is already being done. So many of our marginalized communities have been
doing this work for centuries. Let’s invest our time and energy more mindfully to intentionally shape change in higher education.

John: It’s also very similar to Tom Tobin’s notion of the “plus one” strategy, make small changes and do it incrementally and it can add up to a much larger change over time.

Karen: Yeah, and we can do that in our classrooms. And I think we can also do that in this broader work as advocates for higher education as a whole and moving again toward a more inclusive system or redesigning the system,
as we just said: plus one, small teaching, emergent strategy. We have systems in place that we can look to to do this work.

Rebecca:: Culture changes when the people involved in the culture make a change.

Karen: Yes.

Rebecca:: So we always wrap up by asking what’s next?

Karen: I have some fun things planned coming up. Again, I’ve been really focused on doing the work that just feels right in my body and that has a spark. I mentioned that emergent strategy workshop coming up. I am the,
I guess, person who will be welcoming people but not actually facilitating a Zine workshop. Remember Zines from the 90s? We’re going to get faculty together to do that work. And I also have imminently, hopefully, some really cool workshops around
what we’re calling climate action pedagogy or CAP for short. So helping faculty to infuse principles of climate action into their classroom. It will involve if you couldn’t figure it out already, it’ll be relying on principles of emergent strategy,
which is really exciting. And then I’m taking time off this summer. I’m very excited for that and protective of that time. So, good stuff coming up, again, very focused on small communities, supporting faculty and students, investing in faculty
and students, and doing whatever small thing I can where I am. I don’t know what’s coming, I get absolutely overwhelmed at times, and hopeless at times. And what I find really is critical for my mental health and for my work, is to just ask that
question, take that time to feel that way, and then to ask that question: “What can I do? What small thing can I do?” …and the future is really quite terrifying, but what I’ve realized lately is that I’m gonna go out swinging and fighting. And
I’m not certain about really anything, but I know that I’m going to do everything that I can, while I can to make this world a better place.

John: We very much appreciate all the work that you’re doing.

Karen: And to you all I want to say that, I was sharing with

Rebecca:, earlier, I’ve been working on a podcast, it’s going to be 10 episodes, and I know how many episodes you all have recorded, and I knew it was going to be more work than I thought it would be. But it’s definitely
like that, and then some. So thank you all for investing your time and energy into holding this space for educators. And I have a new glimpse into how much work it is. And we so appreciate all of the work that you do.

John: It’s a lot of work, but it’s also a lot of fun. And we get to talk to some great people like you.

Karen: Good.

John: Thank you.

Rebecca:: Twice. [LAUGHTER]

John: Three times.

Rebecca:: Three times, yeah.

John: Actually, we first talked about 99 Tips for Creating Simple and Sustainable Videos….

Karen: Oh my gosh.

John: …which is something that our faculty have loved.

Karen: Okay, that was lost in the pandemic brain. So that’s interesting. People send me things that I’ve written or said, and I go: “That’s really nice. I have no recollection of that, but it’s really nice.” [LAUGHTER]
Our brains make choices. [LAUGHTER] Thank you. Third time’s the charm. It’s great to be here with you again.

Rebecca:: Well, thank you so much for joining us. We always appreciate having you and value everything that you do.

Karen: Thank you.

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca:: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

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209. Military-Affiliated Students

One student population that is often overlooked in campus DEI initiatives is the population of military-affiliated students. In this episode Kenneth James Marfilius joins us to discuss ways to support and include this segment of our student population in the classroom and on our campuses.

Ken is the Director of the Falk College Office of Online and Distance Education and is an Assistant Professor in the School of Social Work at Syracuse University. While on active duty, Ken served in the U.S. Air Force Biomedical Science Corps in multiple roles: as an active duty clinical social worker, mental health therapist, family advocacy officer in charge, and as manager of the alcohol and drug prevention and treatment program. He has taught courses on topics such as social work intervention, military culture, and social work practice, psychopathology, and others.

Shownotes

Transcript

John: One student population that is often overlooked in DEI initiatives are military-affiliated students. In this episode we discuss ways to support and include this segment of our student population in the classroom and on our campuses.

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John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

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John: Our guest today is Kenneth James Marfilius. Ken is the Director of the Falk College Office of Online and Distance Education and is an Assistant Professor in the School of Social Work at Syracuse University. While on active duty, Ken served in the U.S. Air Force Biomedical Science Corps in multiple roles: as an active duty clinical social worker, mental health therapist, family advocacy officer in charge, and as manager of the alcohol and drug prevention and treatment program. He has taught courses on topics such as social work intervention, military culture, and social work practice, psychopathology, and others. Welcome, Ken.

Ken: Thank you, John.

Rebecca: Today’s teas are…Ken are you drinking any tea?

Ken: I have a chai tea in this September fall day here in Syracuse, New York.

Rebecca: Sounds like a perfect flavor for the season.

John: And I am going off season with a spring cherry black tea.

Rebecca: Don’t wish the best seasons away, John. Fall is the best.

John: I really like this flavor.

Rebecca: I have an East Frisian tea, which is a black mix from my new favorite tea spot.

John: Could you start by telling us a little bit about your background in the U.S. Air Force?

Ken: Sure. So I received what’s called a Health Professional Scholarship Program direct commission during my graduate studies. And during my graduate studies at the University of Pennsylvania, I did some work with veterans, specifically working on the inpatient psychiatric unit, at the VA Medical Center. Upon graduating, about two weeks after graduation, I was shipped off to commissioned officer training in the Nashville Air Force Base in Montgomery, Alabama. In post-training, I would go to my first duty station, and almost instantly begin seeing active duty service members. We served, almost 100% of the time, just folks in uniform at this particular installation. And within the mental health clinic, there’s three areas. So traditional mental health, seeing anywhere between six to eight clients a day, and again, in this situation, both uniform. And there’s the family advocacy program, and I served as director of that program for some time. And that’s really both prevention, but also treatment. And so you can look at it as sort of a stood up DCFS or CPS on the installation. So we would get referrals for child and adult maltreatment cases, and that would range from anything from physical abuse, sexual abuse, emotional neglect, etc. And then there’s the ADAPT program, which is the Alcohol and Drug Abuse Prevention and Treatment program. I also served as director forf that program for some time. And similarly, we would get referrals. It could be a command-directed referral, it could be a self-referral, it could be a medical referral, etc. Anything from low-level treatment to inpatient treatment, we would get referrals from issues that might have occurred off the installation, ranging from public intoxication to DUI, etc. So that’s sort of the three arms specifically in Air Force mental health that I operated in, in addition to other roles. I transitioned out of the Air Force in 2016, moved back to the northeast and worked as director of the HUD-VASH program, which is the Housing Urban Development VA Supportive Housing, under the Healthcare for Homeless Veterans Program at the Syracuse VA Medical Center. And during that time I also designed, and still do teach, a course on military culture and mental health practice. That’s a bit about my background in the Air Force, the VA, and also now at the institution.

John: A few weeks ago, when the U.S. withdrew from Afghanistan, there was a lot of political discussions about this, where each party was blaming the other for how that came about. And one of our colleagues, who has a son at West Point, was concerned about how this might be addressed in classes since we do have many veterans in our classes. The concern was basically that the impact of those discussions might be hurtful to those people who had risked their lives serving in Afghanistan. What might be a good way of addressing these topics that would be sensitive to those people who have served?

Ken: Yeah, thank you John. Yeah, so you mentioned, sort of, politics and let’s stay away from that and focus more on wanting to express support and empathy for all of our military members and their families who have invested and sacrificed so much for and with our allies and our partners in Afghanistan. I would be remiss if I didn’t first acknowledge the Gold Star families. A Gold Star family is an immediate family member of a fallen service member who died while serving in a time of conflict. And unfortunately, we now have a new cohort of Gold Star families with the most recent attack at the airport in Kabul. So they’ve been at the forefront of my mind. And it’s very normal for family members, and also veterans, and those actively serving right now, to have a sense of sort of loss, grief, suffering, that can feel overwhelming. It’s also normal for them to be experiencing all different types of difficult and unexpected emotions. They range from shock to anger, even potential denial, guilt, or disbelief. With the current situation that has unfolded in Afghanistan now, it is in the living rooms of all Americans. For a long period there it has almost been the forgotten war, because it has gone on for so long. And I’ve heard from active duty and veteran populations, that there’s really this sort of feeling of the need to do something in this moment, rather than feeling helpless. And so, it’s important to note that these feelings about the current situation are normal reactions to abnormal and complex and ongoing situations. They don’t make veterans weak, but actually make them strong. So acknowledging that it’s acceptable to experience them. And paying attention to those feelings, while talking with fellow veterans, active members, family members, and friends, is actually a sign of strength. So what can we do as instructors, faculty members, or even staff members, working at institutions of higher education? When you’re in the classroom, there’s really no way to pinpoint or acknowledge who’s the veteran in the classroom, right? You might be able to sort of run a report on the back end, if you’re so inclined, or perhaps it’s self-reporting, it comes out during initial introductions. I still think it’s important to not just assume, and particularly not just assume that it’s going to be a man, right? Because there’s a significant increase in females raising their right hand and serving in our military, which is a phenomenal thing. And that ultimately increases the amount of female veterans who will also be attending our classes. Given the nature of the recent long-duration wars in Operation Enduring Freedom, OEF, and OIF, Operation Iraqi Freedom, we have folks who are going back to study in institutions of higher education across the country, who have either witnessed combat operations or know of someone who’s gone to combat operations. And so, to your initial question, it’s important for we, as instructors, as professors, as staff, to be aware of those situations. And so how do we do that? Well, there are services. I know here at Syracuse we have a wealth of services on our installation. We’re the number one private institution in the country for veterans, and there’s the Office of Veteran Success, there’s the Office of Veteran Military Affairs, there’s different types of certificate trainings, the Institute for Veteran Military Families. We also have what’s called an “Orange Door” program. So in different colleges and departments across the institution, you have an orange sticker, if you will, or door hanger, to let veterans know who may be passing by your office, that there’s an advocate there that can help talk to you. Again, it’s not an academic advisor, but it could be sort of a life situation, or career decision, or something that’s just going on culturally. So I think it’s important to have these advocates, in any way or fashion, at different institutions so veterans do feel welcome and accepted. Now, actually in the classroom… So we have to understand that there is a divide between military life and civilian life. And what does that mean? Well, in the military, it is hierarchical, it is paternalistic, at times, in nature, it is very structured, it is collectivist and not necessarily individualistic, it is mission-focused. So there’s a shift there. When we come back, and we transition from active duty to veteran life, it is potentially a sense of loss, or “What is my identity? How do I find my way?” Often, you know, if we’re speaking specifically about undergraduate study, you might have an individual who just got out of high school, an 18-year-old, with a veteran who might have been through combat operations and might be 27 years old. So I think we have to acknowledge that there are differences. They’re not necessarily peers in that sense, because there’s different life experiences. It’s very positive for both the 18-year-old and the 27-year-old to interact and discuss those different experiences and not to alienate. And so, that level of understanding, that level of training, that level of conversation… in faculty meetings, in staff meetings, needs to be occurring because veteran populations fall under the umbrella of diversity, and they represent this sense of diversity, and we must honor that. There’s some times I’ve heard anything from a veteran hijacking a conversation, if you will, sort of talking about their experiences, to veterans feeling as if they’re not quite sure how to enter the conversation from what they’ve witnessed or experienced. So you mentioned, at the top of the hour here, that you talked about this idea, that sort of politics and blaming this way or blaming that way, and then the veteran’s sitting back and like, “I wasn’t involved in that, I was out there to do the mission. I raised my right arm to sacrifice myself with my brothers- and sisters-in-arms, and my experience is fundamentally different.” Because the mission is not what’s being talked about at that time. So understanding that there is a range. You and I, Rebecca, can be at the same place at the same time and witness the same exact traumatic event. You may come out feeling okay. Yes, was it traumatic? For sure. I may come out feeling as if there’s an impact on functioning. That functioning could be occupational functioning, it could be in the classroom, it could be social functioning, familial functioning, that could potentially lead to something like post-traumatic stress, and what we call post-traumatic stress disorder in the DSM-5. And it’s important to not just conflate and/or categorize like, “Oh, you’ve been in combat operations or you’ve been in the military so what about PTSD?” Mental health, and we can get into this a bit more, but mental health is much broader than just talking about PTSD as it pertains to veterans.

Rebecca: A lot of things that I’m hearing you talk about, Ken, that are making me think about my own experience in the classroom, but just also the conversations I’ve had with colleagues, is that I was looking up statistics just to see, like, I wonder how many students in higher ed are military or veteran populations. And the number I was finding was somewhere between 5 and 6, depending on the report, and in graduate studies about 7%. But I also think that often, when we’re talking about our student populations, this is a population that doesn’t come up in conversation. It’s completely invisible, similar to students with disabilities. It’s a population that sits there and may not be visible, necessarily. It’s an identity that’s existing in our classes, that we almost don’t recognize is present. Can you talk about ways in our classrooms where we can honor an identity that maybe isn’t seen without pointing out a specific person?

Ken: Yeah, that’s a good question. And I think it is sort of this overarching respect, human dignity. Understanding that we all come from different walks of life, whether it’s an individual that has a disability, or veterans alike who are both veterans with a disability, right? So there’s a couple of factors there.

Rebecca: Indeed.

Ken: But also to include cultural backgrounds, right? And race, and gender, all these are sort of present and need to be acknowledged. And so how I operate as a professor is, I’m not going to, first day of class, be like, “All right, all veterans in the classroom raise your hand!” or go through it like that. I’d say, “Let’s set some ground rules and expectations for a welcoming environment, and that, ultimately, I’m not here to tell you what to do. We’re here to interact with one another and learn from one another.” I tell them that I expect to learn as much from you as you do from me and maybe even more. So every class that I have every semester, I’m learning something new. And the way to do that and cultivate that is to provide that sort of sense of safety, regardless of subject. Provide that sense of safety so we allow these individuals to feel comfortable engaging in that process, both direct and indirect levels of communication. That one individual, like I mentioned, who might not talk too much in class, is potentially constantly observing, actively listening, taking in this information, and has sort of a byproduct of that entire process. I also want to talk about trauma. So, I’ll sort of go back and forth from talking about, in my specific research and teaching, it’s obviously military and veteran focused, but what we’re seeing is trauma affects children. There’s this notion of Adverse Childhood Experiences, or ACEs, that’s in the research. And so if it’s affecting children, well, they’re basically children and then before you know it, they’re graduating from high school, and they’re 18 years old, and now they’re considered an adult. But those traumatic experiences don’t leave them. Just like with a veteran, those traumatic experiences don’t necessarily leave them. So, the effects of trauma on children are far more pervasive than often us adults can even imagine. What does that mean and why am I talking about that, how that can impact the classroom? So following a child’s exposure to a traumatic event, or a veteran’s exposure to a traumatic event, there are a range of symptoms that may occur. Anything from a sense of arousal, being on edge, or constantly being worried, or the sense of rumination. There’s negative mood and cognition, so blaming oneself, or diminished interest in pleasurable activities or even school. Avoiding, consciously trying to avoid some level of engagement, not thinking about that specific event. And even re-experiencing, that can play out in potential nightmares or constantly replaying it over in one’s mind. So the symptoms resulting from this trauma can directly impact the student veteran, or the student’s ability to learn in the classroom, because they may be distracted by this level of intrusive thought about that particular event, preventing them from really paying attention in class, studying, or doing well. We also know exposure to violence has an effect on IQ and one’s ability to ultimately read. So as a result, some students may avoid going to class altogether. And so I think it’s important to have this sense of…what is trauma, who it affects, and not just looking at trauma as PTSD.

John: And certainly there have been a lot of additional sources of trauma. Now trauma has always affected a large share of our students but I think the number of students who have been affected has gone up quite a bit with the pandemic. And it’s also become much more obvious to faculty who are more directly observing trauma that might have appeared to be hidden to them in the past. What can faculty do to address the trauma that has affected so many of our students for any reason?

Ken: Yeah that’s a great question, John. I always come from the idea that we can’t address something that we don’t know about. So I think the first step is to educate, and it’s really on us as individuals and ultimately as a collective, is taking this seriously, right? And so how do we educate? Well, there’s sort of this idea of formal education, going to seek it out, reading about it, researching about it, going to events, but it also is talking with our colleagues about it, and actually experiencing it. So first and foremost, what is trauma-informed care? It sort of now has become a buzzword and I don’t look at trauma-informed care just for a mental health provider. If you really want to effectively implement trauma-informed care, it needs to be the frontline staff, the administrative assistant that might be interacting with these students first, it needs to be additional staff, it needs to be the janitor or the custodial, it needs to be the professor in the classroom. So it has to be a collective effort, and really sort of a cultural shift within the entire organization. Trauma-informed programs and services are really based on that understanding of some of the vulnerabilities that I mentioned or triggers a trauma survivor may experience and how they may impact the way that the individual accepts and responds to services.

John: You mentioned how one symptom of trauma is disengagement and lack of feeling of connection with classes. What are some symptoms that faculty might observe that might provide a clue that there’s an issue there that needs to be addressed?

Ken: Sure. There could be disengagement, but there can also be a level of confusion, difficulty concentrating. Let’s say that you’re noticing that there’s a shift in behavior, whether it’s through a written assignment, or maybe that individual was engaged and is no longer engaged. And I think there’s a balance there too, right? Because you want to be careful, and this happens quite a bit, is not to just call that individual out in the classroom because that would only make the problem worse, alienating and isolating that individual. So what I like to do is potentially talk to the student after class, just do a general check-in or maybe it’s an email and say, “Can we hop on a Zoom? I noticed a shift in the behavior, I just want to know that you feel supported by me as the instructor.” And that lends to an additional conversation where, okay, I am supporting this individual, this individual understands that they’re being supported, but they may need another service. And so we can’t just sort of be the end-all-be-all, the nexus of our students’ lives, we have to be able to be knowledgeable of the resources at our disposal and leverage those resources. And if we’re talking about veterans, specifically, what type of resource? Are we talking about academic resources, we’re talking about counseling? We have, at Syracuse University, right across the street is the Department of Veteran Affairs. We have, like I mentioned, peer-to-peer programs, which are often very successful in having veterans talk… specifically with the most recent incident in Afghanistan, having that sort of peer dialogues about, “Hey, what are you feeling? Are you feeling this too?” And just have that sense of normality, to say, “Oh, I’m not going crazy,” if you will, “This is normal.” And then situations may resolve on their own, or there might be sort of a level of psychological distress, acute distress, that needs to be tended to. And so, if it needs to be elevated to potentially having to see a mental health expert or provider, making sure that we’re training to get them to the resources that they need.

Rebecca: One of the things that I’ve been experiencing this semester is certainly an observation of students who are actually more open to talking about mental health generally. And that, when students are experiencing some distress in that area, actually being a little bit open about it, which makes it easier to refer them to resources. But also sometimes it becomes an impairment in being able to learn in the classroom, and that some additional accommodations might need to be had. And so some of those students may never have thought about reaching out to an office like Accessibility Resources or a disability office for supports. But these are students who are now getting support because we had a conversation, and it’s something that they never, ever would have thought of doing on their own and maybe wouldn’t have done on their own. I just thought it was something that was a definite shift from what I’ve seen previously.

Ken: Yeah, this is such a great point. Again, you don’t know what you don’t know. So the asset is you, Rebecca, right, that you’re aware of these services. And I even talked to my students about this, who will be clinicians in the field of mental health providers is, we have to acknowledge that we’re not going to know at all, but we need to know where to connect them to. And so, with that being said, you hear a lot about the increase in younger individuals, and specifically students at the undergraduate and graduate level, seeking out these services. And I think we have to come from this notion that there is strength in seeking help, right, there is a purpose in caring for one another. Reaching out for social support ultimately protects all of us. It protects you, it protects your family, the ones who care about you, your communities. I say that a stronger veteran community is a stronger American society. Same goes for other students. I like to talk less about stigma, and more about the inherent strengths of the human condition. We all have them. We must continue to find them, use them to help one another. And the beauty of technology today is that this could be done via text message. It can be done over a phone call. It can be done in a virtual Zoom session. Again, there’s so many options at our disposal, and it’s a unique opportunity in our society to actually leverage them to benefit all of society. And so I want to look at the increase in individuals seeking services as not necessarily a negative, but actually a net positive, and I think this gets conflated in saying we have a mental health crisis. It’s like, well where the same individual is saying, “Now we actually have these services.” And so it moves from, in which we are, a very much a reactive society to a prevention-based society. And so if we can get folks into services sooner, then there’s better outcomes. We know this in research, there’s better outcomes across the lifespan.

Rebecca: One of the things that I’ve been doing this semester, and really probably has been promoted by the pandemic, but something I will definitely continue doing beyond the pandemic is actually just bringing up mental health as a thing that we should be concerned about as individuals. And students have responded really positively to just even having that on the agenda for a moment, just acknowledge that that’s a thing that we should be thinking about. So that’s really definitely, I think, shifted the conversations we’re having in class and the desire for community. So I’m feeling a lot of the things that you’re talking about as it being a real positive that people are being a little more willing to talk about these issues. One of the things that I struggle with sometimes is thinking about how sometimes we talk past each other when we have really different experiences. And one of those can be military and civilian talking past each other because they have such different life experiences often. I mentioned before we were recording that I had listened to season six of NPR’s Rough Translation podcast called Home/Front: Conversations Across the Civilian-Military Divide. And there’s a series of episodes that talk about how people see different circumstances differently or experience the same thing differently, as you were mentioning before, Ken. Can you talk about strategies that we can use in the classroom to help us not talk past each other, but help us explain and listen?

Ken: So I think I’m going to talk here, from my sort of veteran experience, but it has a lot to do with civilians, if you will, also. So I’ve seen firsthand that serving in the military, in and of itself, is often not the sole reason that a veteran may experience mental health challenges. Actually, sometimes, it’s quite the opposite. So it certainly can be, and often is, a contributing factor. However, what I’ve seen in my work as both an active duty mental health provider and my work in the VA, is that mental health challenges—that may be anything from trauma, or depression, anxiety, suicide—is a very complicated and complex topic, and it does not discriminate. So we do know that prior trauma is a significant risk factor for the development of PTSD and mental health disorders… complex trauma. What we see in the research again, ACEs. So, let’s break that down, what is that? So traumatic experiences that occurred during childhood and adolescence. We have evidence to support that does have an effect on one’s health across the entire lifespan. Multiple ACEs pose a significant risk for numerous health conditions: PTSD, substance use disorder, depression, suicidal ideation. Research points out individuals with military service have higher ACEs scores, but why? Well, individuals who experienced traumatic experiences during childhood may seek sanctuary in the military. This can be very positive. We should also be exploring the associations between childhood trauma and mental health problems, both in veteran populations and our overall student population, and how this impacts the rise in depression and PTSD. For prevention, we really need to hone in on these predisposing factors and have an awareness of the vulnerabilities. Because nearly half, nearly half of the suicides in recent wars have been from individuals who never deployed. You also need to be psychiatrically evaluated before you go on a deployment, so you’re looking at physical and mental fitnesses. So I believe that to really sustain improvement in the veteran health, we must first understand the critical need to sustain the improvement in the overall public health, because these veterans are civilians before they enter the military. And when they transition out, they’re often integrated right back into the communities that they came from before service… they’re part of the social fabric of our society. So with that being said, the military mirrors society, which makes this a societal issue, and a community-wide effort in response. And so we need to create awareness, to have these conversations that you’re talking about, Rebecca, about the complexities of experiencing mental health challenges, and its impact not just on the veteran but their loved ones, not just on the student but their loved ones. It’s imperative that we work together as a society and work together on sustaining the improvement in the overall public health. Because again, a strong nation leads to an even stronger military and veteran population, both physically but also mentally. You’ve heard me say now “community-level” a couple of times and so it’s like, what can we do at the community level? We need the right services in place, communities that have the means to allow these individuals to not just survive, but ultimately to really thrive. So if we attack this head on from a prevention standpoint, we need to be providing our children and adolescents with parent-support programs, job trainings, mentors, access to education, not just access to education, but actually access to quality education. Family-centered schools, including embedded mental health services, or embedded trauma-informed care conversations. And survival services like access to medical, dental, mental health care, safe stable affordable housing, access to food, and breaking down barriers. Because if they don’t have access to these basic survival services, how do you expect them to have a critical conversation with a trained mental health provider when they’re worrying about where their next meal may come from? And the single most important factor in developing resilience in children who become young adults, this can also be said for adults, is to have a stable and committed relationship with a supportive parent, caregiver, or other adult. And that needs to be done on the local, county, and national level, and across our institutions.

Rebecca: A lot of this seems like it needs to happen way before they get to us in higher ed.

Ken: Correct. Before they get to us in higher ed, and as they continue on their journey in higher ed.

Rebecca: Are there things that we can do in the meantime, while we’re helping to advocate for these things in higher ed? I’ve heard you talk about certain services, and of course we would want to advocate for those on our campuses. I know we have many of these things on our campus, for sure. But what about within this classroom space? Is there something we can do at a classroom level?

Ken: Sure, this question also comes up. It’s like, folks in the community often ask, like, “How can we help?” It’s like “oh, the magic eight ball…” this is what you can do. I don’t think there’s one single answer. I do think though, number one is through actively listening, expressing empathy, being willing to be part of what I call an integrated network of support, building folks up, not tearing them down. One mental health provider can be a huge help. However, they cannot be the nexus of one’s life, there must be linkages to support in place.,,,for veteran populations to replicate that camaraderie that they experienced in the military, which is a significant protective factor. Perhaps most notably, Rebecca, is expressing to these individuals that they’re not alone in this process that we call life. And it’s important to engage in the language, so they don’t feel othered, begin to isolate themselves, which only perpetuates the cycle and the risk involved with developing depression, or anxiety, or even post traumatic stress disorder.

John: Going back to Rebecca’s point about people talking past each other, and your earlier discussion of the diverse array of students we have in our classrooms with very different backgrounds. We’re having a reading group on inclusive teaching on our campus, and a major theme from that is encouraging faculty to treat diversity as an asset. Are there any ways that you use to encourage people to express their different identities and to bring that as an asset into the class discussions?

Ken: So a specific exercise and assignment that I try and do in all of my classes, you might be familiar with it, Rebecca and John, is there’s one sheet of paper, and it’s called an identity wheel. And you break it off, and you begin to critically evaluate and do some deep thought about: “Where do you come from? And why do you identify this way?” And how identities change over time, and that is a positive thing. And so I have to talk about one’s core belief system. Before the age of seven, we believe everything that we’re told. And so, often, like-minded people in our communities around the country gather together, that even goes for race. And so, in some ways, that’s close-minded, because you haven’t been exposed. And so, beginning there, at what point did you start to critically challenge yourself, that, “Hmm, what I was actually told, I’m not quite sure if that’s true, or that’s factual? Where did that start?” And then ultimately, “Why did it change? What were you exposed to? Was it a teacher? Was it a peer? Was it a sporting event? Did you go off to some type of camp?” Often the first time that this happens is when they leave their high school and go to college. They’re exposed to individuals of different cultural backgrounds, different religions. It’s like, “Oh, I never even met someone who was from that particular religion.” And so, I think the best way to continue to first, have an understanding of where it comes from, what is our core belief system. Being willing to challenge our core belief system. This is the diversity conversation on how we treat others, but it’s also how we treat ourselves and ultimately, the impact that it has on our mental health. So if we do not have a firm awareness of our core belief system, it really affects the way that we think. Ultimately, it affects the way that we behave, it has an ultimate effect on how we feel. So it’s always a really good starting point to say, “Okay, what do I identify with? How do I identify myself?” Someone says, “Hey Ken, introduce yourself.” Is it, “Hey I’m a veteran, I’m a professor…” Like, that’s a starting point, but I want to get a little bit deeper into that, and to the students, I say, “You don’t necessarily have to share that in the collective, but I have to get you thinking from that frame.” So, that will help you in your academic journey, that will help you in your interpersonal relationships, but it will also help you in your, sort of, professional and your career trajectory in life.

Rebecca: Yeah I love those wheels, a great way to open doors into many conversations and a great thing to do early on in the semester, for sure. We can provide a link to an example of that in the show notes.

John: That was one of the topics in Cornell’s inclusive teaching MOOC that we participated in a number of times and taken faculty through. And that is something that many of our faculty have introduced at the start of the class to help people recognize their identities and their perspectives, and to talk about the value that all these perspectives can bring to the discussion.

Ken: And consistently engaging in this process, talking about the education, it’s also sort of continuing self-exploration. How can I continue to engage in a dialogue with those around me, and not this sort of constant debate, right? The media is filled with debate and competition. We can get a lot further as humanity, not just here in the U.S., but across the world, if we can engage in dialogue about these differences, and how we can continue to sort of build each other up in sort of a united front.

John: Do you have any other suggestions for our listeners?

Ken: You asked the question earlier, “What can we do more of?” And another question that’s floated my way is, “Is there a need for more mental health services?” My answer to that is, I actually think that, in many ways we’ve become, in certain areas we’ve become, specifically in higher education, resource rich. So I think it’s this idea that it needs to be the right services in place. And to all the family members, caregivers, veterans, civilians, who are wondering what they can do, sometimes it’s very simple. It’s call the veteran, call the military member and ask how they’re doing, call the student and ask how they’re doing. Like I say in the veteran community, you never know that that call, it just saved someone’s life. Especially an individual who was going through, potentially, a traumatic situation or is alone by themselves for quite some time at their house and getting that phone call can really change some things around. So I think it’s we, as a collective, need to keep it very simple, and start there and have that dialogue, reach out and be supportive of one another, and then we can start to create those linkages.

Rebecca: Imagine that, just being a nice human being.

Ken: There you go.

John: Your earlier discussion of the need for support for veterans reminds me of a conversation we had a couple weeks ago, in a podcast that related to new federal regulations. Russ Poulin talked about a concern with the way in which the Department of Ed is treating veterans differentially, depending on whether they’re taking online or face-to-face classes. And that’s been a fairly significant issue in the last couple years during the pandemic, especially when more classes moved online, in that the housing allowance was available only for people who were taking at least one face-to-face class. And they could take the others online. But if they were taking all courses online, they were not eligible for the same housing allowance. And that seemed to be a little bit inequitable, especially during a pandemic, when many classes moved online, and some of the funding disappears for people from one semester to the next, depending on the modality of their courses that semester.

Ken: Yeah, this is a big question because it’s a systems issue and what that system is honoring, honoring residential instruction over online instruction. So this is one byproduct of that. Now if you want to look at, first off, COVID has accelerated the use of online, not just online education, but the way that we communicate. And we’ve found out, in some degree, it’s more effective and efficient. Also the quality, the traditional online, is very different from what online looks like today, in both the asynchronous sphere but also the synchronous sphere. And online education is an access issue, right? We’re talking about equality, we also talk about diversity. I see, now as director of online, that it’s a different student who is applying for the online course, a student who may have work experience, like veterans who have served in the military. They also have families, and so it’s very difficult for them to uproot their family, let’s say, from Texas, but they want a Syracuse University education, and financially and their kids are in school. Now we provide them with that opportunity to get the same sort of faculty expertise within the respective department. Also high-level tech and interaction through video conferencing like Zoom that we all use right now. And so when you sort of drill down to it’s like, okay, the quality of instruction is still there. We’re actually reaching a different type of student, not just veterans, but I also see more people of color who are applying for online education. And why is that? And so I think we have to continue to sort of unbundle what’s going on and not create a dichotomy between residential and online education. Obviously, for some professions and what you need to perform, that may look a little different. But overall, with technology, we’ve gotten really creative on how we can deliver this content. In some spaces, online is of higher quality potentially, because of all the tools that you can use at your disposal. So, I think from your question, the BAH, the Basic Allowance for Housing, for folks who are potentially in service, but folks who are using the GI Bill based on geographic location of what they get their BAH from. And we have to look at honoring online education as the same quality as going to get a residential education. It’s a social justice issue.

Rebecca: Indeed, and something we all need to advocate for.

John: One of the things I’ve noticed in my online classes, and I’ve been doing this for 20-some years now, is that a relatively large proportion of the students in my online classes are active duty personnel. I had one student who, during the Iraq War, apologized for not being able to participate because they were on radio silence. He was on a ship there, and he was not able to communicate because there was an attack that was about to take place. And many of these students were among the best students I’ve ever had, they were really focused, they were really disciplined. They always got their work done on time, and it was always really enjoyable having active duty service people in class because they set a great example for other students. And online education has opened up many more possibilities for people in the military to build a foundation that often continues after their service ends. Could you talk a little bit about that role?

Ken: I’ll backtrack a bit. So I served as an Air Force officer with individuals on the enlisted side who served with me, who did not have a college degree, who might have joined right out of high school where the traditional high school student goes off to college, right, at 17, 18 years old. And what I’ve found is, they are my right and left hand. And they’ve been doing, you know, mental health intake assessments, free screenings, briefing me on the particular case, whether it was an alcohol and drug case, or a family-advocacy case, or a military case where I would get the file and I met with him for 45 minutes prior. And done incredible work in prevention and outreach—whether it pertains to PTSD awareness, mental health, suicide—and then I realized that these folks have real-world, real-life experience. But when they get discharged, or when they transition out of the military, they don’t have a piece of paper to show for it. So they have to go back and then get a whole four-year degree. In addition, in some cases, 10, 15, 20 years of this military experience. And so what online education provides, is an opportunity for, if they’re in uniform, they can begin, potentially part time, taking courses at a reputable institution, because they’re qualified to do so, not alienating them from doing that. And so I’ll use Syracuse as an example. I’m down in Louisiana and I really want to attend and get a Syracuse University education. I can have the opportunity to take online courses while I’m in the military. So when that transition does occur, I’m not only prepared with my real-world experience, but I also have the system backing of what that degree provides for a particular profession. And that’s a significant asset for our military and veteran population and their family members, because their family members are also residing with them, whether it’s on the installation, or on post, or off post in that geographic location, which may even be overseas. So thank you for bringing that up, John. I think that we have to continue to have conversations about access to education, and what that truly means for our military veteran populations, but even our everyday civilians.

Rebecca: I can imagine, too, the ability to have that consistency. Being able to take classes from the same institution when you might be moving around, or changing location, could be really helpful, because that helps have something be consistent.

Ken: Absolutely. And they can start online part time at an institution. And I’ve seen this situation occur, and they can even go residential, if they so choose, on campus when they do transition out of the military. So it gives them a sort of foundation or a head start, so they’re not starting from the first day of college once they get out of the military.

Rebecca: After a really different amount of experience, right, like someone coming straight from high school into a college situation. That goes back to your earlier point about having a first-year student in a college setting being in really two different moments in their life.

Ken: Absolutely. And the experiences are different, but I’ll tell you the symptoms are the same. So when that 18-year-old goes off to college and leaves his or her home for the first time and goes into the dorm room, there’s anxiety involved. There might be some level of depressed mood or lack of concentration, adjustment-related issues, mixed features in some way. Same thing goes for that 18-year-old I saw in my office in uniform. There is anxiety that goes along. There’s depression, right, there’s adjustment-related, there’s phase-of-life circumstances, which is completely appropriate. It’s good that they’re coming to seek these services, to sort of work through them, for longer-term success in one’s life.

John: We always end with the question, what’s next?

Ken: What’s next for me is that I have a book called Diary of a Disposable Soldier. I’m close to getting it published. And on a weekly basis, I would go over to the Syracuse VA Medical Center in the cafeteria and meet with a veteran who was disabled, unable to type for oneself but could ultimately speak. He had found a diary that he had when he served in combat operations in Vietnam. And so he had, after 50 years, had come to grips that he wanted to tell his story. And so I’ve helped him along with several other individuals, get this work completed. Unfortunately, he passed in December. And so it’s my mission, in the coming weeks and months, to get this published and get it out there for friends, for family, folks that he’s served with in Vietnam, and other individuals who are curious about one’s experience during the Vietnam War.

Rebecca: Sounds like a really important and powerful work we can all look forward to reading soon. Well, thank you so much for joining us today. It was really great hearing your perspective and thinking through so many important issues related to veterans but also just to our wider community.

Ken: Thank you, Rebecca. Thank you, John, so much. Wish you both a wonderful weekend.

John: Thank you for joining us.

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

John: Editing assistance provided by Anna Croyle.

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201. Beyond Trigger Warnings

Many of us have been told to provide trigger warnings to protect students who have been harassed, sexually assaulted, or abused. In this episode, Nicole Bedera joins us to discuss a survivor-centered approach that includes and supports rather than excludes those who have been traumatized. Nicole is a PhD candidate in Sociology at the University of Michigan. Her research focuses on gender and sexuality with an emphasis on college sexual violence.

Shownotes

Transcript

John: Many of us have been told to provide trigger warnings to protect students who have been harassed, sexually assaulted, or abused. In this episode, we’ll discuss a survivor-centered approach that includes and supports rather than excludes those who have been traumatized.

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John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer.

Rebecca: Together, we run the Center for Excellence in Learning and Teaching at the State University of New York at Oswego.

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Rebecca: Our guest today is Nicole Bedera. Nicole is a PhD candidate in Sociology at the University of Michigan. Her research focuses on gender and sexuality with an emphasis on college sexual violence. Welcome, Nicole.

Nicole: Thank you. I’m excited to be here.

John: We’re really happy to have you here. Our teas today are…

Nicole: I’m not drinking tea. I just have water.

Rebecca: Right, being hydrated is good.

Nicole: Yeah, boring but useful, right?

Rebecca: Yeah, definitely. Speaking of boring, I have English afternoon.

John: Well, we’re back to a new normal, at least. [LAUGHTER] ??Normal. In this way, at least everything else may be different, but that’s still the same. And I have T forte blackcurrant tea today.

Rebecca: Ah, an old favorite.

John: It is. It’s a wonderful tea.

Rebecca: We invited you here today to discuss “Beyond Trigger Warnings: A Survivor-Centered Approach to Teaching on Sexual Violence and Avoiding Institutional Betrayal,“ an article you published in Teaching Sociology. In this article, you voiced concerns about the use of trigger warnings. Could you describe these concerns to our listeners?

Nicole: Yes. So my critique of trigger warnings is pretty different from the one that you hear most of the time because it’s very survivor focused. So instead of saying things like we often hear, “Well, trigger warnings are making people weak. If you’re strong enough or tough enough, the world is hard and we shouldn’t be sheltering our students so much.” If anything, I’m probably pro sheltering them a little bit more. A very different way, a very different way. My biggest concern about trigger warnings is they treat survivors like they’re the problem in a classroom. And the biggest problem about that is that it actually undermines the very spirit of Title IX. So what Title IX is about, it doesn’t actually say anything about sexual assault, it’s an issue of gender equity, it’s a sentence long, and the law says that regardless of sex, you should be able to have an equal education. And the reason that sexual assault and harassment comes into it is because it so commonly impacts women specifically, that was what they were arguing at the time. Now we know more, that it also affects a lot of trans, gender nonbinary folks, basically people who are not cisgender men are disadvantaged in their educations, because trauma makes it more difficult to interact. So trauma does things, like it affects the way that you form memories. And that’s why we see on college campuses that it’s so important for survivors to have access to stuff like academic accommodations, to be able to take that midterm a little later, because they actually just might need more time to study because of how trauma brain works. So the whole point of the way that we enact Title IX on college campuses is to make sure that having a history of trauma doesn’t get in the way of your ability to get good grades to get into graduate school, whatever else might be happening, to just pay attention to materials that are important to know. When we use trigger warnings in conversations about sexual assault, the way that usually happens is we tell survivors, “Hey, we’re going to be talking about sexual assault today, if that makes you uncomfortable, you are welcome to leave, you don’t have to come to class today.” Which means we’re asking them to forfeit their education for the comfort of all the other students in class. And so the centerpiece of this argument, that I’m making, is just we shouldn’t do that anymore. It doesn’t make any sense to tell survivors, “Hey, this issue that really affects you, and it’s really important, we don’t think you should be part of the conversation.” That’s not fair from an educational standpoint, or just an equity standpoint.

Rebecca: So what are some of the strategies we can use to include survivors and make them a central part of the conversation and dialogues that are happening in class rather than skirting them or brushing them away?

Nicole: Well, one of the most important things to recognize is that a lot of the things that make survivors upset in our classrooms have nothing to do with triggers. They’re better described as something called institutional betrayal. Institutional betrayal is when you go to someone who works for an institution for help. And instead of helping you they hurt you more. So often these things that are so upsetting for survivors are actually new traumas caused by their professors or other students in class. So when we’re talking about what to do to make survivors more comfortable, rather than saying, “Hey, leave the room, because I’m going to say things that upset you,” we could just stop saying things that will be upsetting, and instead take an approach to talking about sexual violence that is more inclusive of what survivors need to know, where we’re not saying things like, for example, rape myths, or other damaging stereotypes about sexual assault. And I’m a social scientist, I’m a sociologist, and a lot of this stuff just means telling the truth about sexual assault instead of propagating myths and lies that are throughout our society about sexual violence. And so for instructors, step one is knowing your stuff, is knowing what’s really true in these cases,

John: What specific things should instructors know to be prepared to address such issues?

Nicole: Oh, one of the things that a lot of instructors don’t seem to know, and I don’t even get into this in the article, so people listening to the podcast are really getting something special here. But, one of the things that instructors don’t seem to know is that false allegations are pretty rare. And so something that I’ve seen repeatedly happening in classrooms that can be really harmful is for example, setting up a debate where one person is going to take a pro-victim side and another person is going to take a pro-accused side. And these debates often turn into people saying, “But, I was falsely accused, or, “What if I was falsely accused? Don’t I deserve more protections? Don’t I deserve to be…” I don’t know, whatever it is that people are saying the accused students deserve in these cases. And that can be really traumatizing for survivors, because they’re not lying, false allegations are not common. And the entire classroom is being taught that you shouldn’t believe survivors when they come forward, that you should question them. And that instead of saying, our ideal response to sexual assault would be when a survivor comes forward and says, “Hey, something isn’t working for me in this classroom, something isn’t working for me on campus, I can’t sleep in my dorm because my perpetrator lives down the hall,” whatever it is, instead of everybody saying, “Hmm, but what if that’s a lie?” it would be better to just say, “Do you need to move dorms? Do you need help in your classes?” And so when survivors have to sit through things like the damaging myth of false allegations that’s going to inherently be harmful, especially coming from professors. Because professors are supposed to be the ones that are holding knowledge and sharing knowledge with other groups, we’re in quite a position of power in our classrooms, we’re often the one standing in front of maybe hundreds of students at a large university, telling them what the truth is. And so the ripple effect is not only on that victim, who’s saying, “Oh, wow, I didn’t realize that maybe a lot of people lie. And maybe I should feel guilty or ashamed and I shouldn’t tell people and they’re right to question me.” That’s something a survivor might feel. But also all of the other students in class are thinking, like, wow, victims lie, or these people call themselves victims lie, maybe I should be more suspicious. So it has a really big ripple effect across society. And this is something that I think is really central to college sexual assault in particular, because it’s not just that what happens in our classroom stays in our classrooms. We’re teaching young people, and sometimes not so young people, what to expect in the workplace, what is normal, and we can sort of see that ripple effect across society.

John: So the focus should be on providing support for the victims, and listening to them, and trying to make them more comfortable in the classroom.

Nicole: Yeah, that’s exactly it. And there are a lot of things that you can do to make survivors feel more comfortable. The first recommendation in the article is just, know your stuff. Stop telling lies about sexual violence in your classroom, it’s a really straightforward one. But survivors also have some other needs that can make them feel more comfortable when talking about difficult topics. And so things like letting everyone know in advance that it’s okay to have an emotional response to the material, and that people who are not survivors may also have an emotional response to the material. That can make survivors feel a lot more comfortable staying in the classroom. Because if you don’t set something like that up, survivors are going to feel like, if I cry, or if I get upset, everyone’s going to know that I’m a victim. And I don’t want everyone to know, I’m a victim. So maybe I should skip class today to keep that secret, especially if, say, the perpetrator is in their friend group, the perpetrator is in the class, which happens as much as we don’t like to think about. It’s better if they can just say, “You know what, it’s okay, if I’m emotional, and I can just fit in. And it doesn’t necessarily mean anything.” That can also help too, I mean, other students who aren’t survivors do feel uncomfortable if they get emotional about this stuff, as well. And one of the ways that they can sometimes, unintentionally, create a kind of difficult dynamic in the classroom is by them wanting to process their feelings as being, “Oh, it’s so hard for me, my friend was sexually assaulted.” And people who don’t have those experiences are often a lot more open with those stories than people who are victims themselves. And so they might, for example, tell the story of another student sitting in class and tell their story of sexual assault that maybe that student didn’t want to hear. And so when instead of saying, “All right, we’re not going to address the emotional component, we’re not going to set standards around how people feel in this classroom, anything can happen,” as opposed to saying, “It’s okay if you get upset, and we can talk about some of the things that made you upset. Also, while we’re on it, let’s be really cautious about not sharing people’s personal stories, because we want to make sure everybody gets to choose whether or not we know their stories and whether or not we talk about them as an educational exercise.” So things like that can just be really helpful, really, really helpful.

John: In the article, you also noted that just talking about the issue is not always a trigger, that there are many things that could serve as triggers, you mentioned, it could be the smell of certain gum that the perpetrator had been chewing or a song that was playing at the time of the attack. So it sounds as if triggers could happen at any time and we should be prepared for that possibility.

Nicole: Right. A lot of the way we talk about triggers is, again, using this pretty conservative logic that victims are so sensitive and so fragile. And so if you even mention sexual assault around them, they can’t handle it. So first of all, that’s not true. Lots of victims talk a lot about sexual assault, there’s a reason that therapy, for example, is healing instead of necessarily hurtful. If just the mention of sexual assault, the reminder it exists was hurtful, therapy would not be helpful, right? But on the other hand, there are lots of things that trigger a traumatic response that have nothing to do with sexual assault. And some of them are really unpredictable. I trained as a victim advocate and worked as a victim advocate before I came to graduate school. And in my training, one of the things that they told us was about the story of a survivor who thought she was making a lot of progress and healing from her trauma but then had this setback and she couldn’t identify why she was so upset all the time. And the reason was really simple: something had changed in her life. I don’t remember if she’d gotten a new apartment or a new job, what it was doesn’t matter. But she now had to walk by a KFC every day. And she’d been sexually assaulted behind a KFC. And so that smell of fried chicken was triggering a panicked response in her. And ironically enough, the rape crisis center I worked at was also next to a KFC. So coming into her sessions, she was also getting triggered. And that’s something that nobody ever could have guessed. So when choosing where the rape crisis center should be, they probably weren’t thinking, oh, but what if KFC moves in next door that can be triggering for victims, right? It’s not something you think about. And so instructors really should be prepared for if a survivor gets triggered in the classroom, if they get really upset, you don’t need to know why, it doesn’t necessarily mean that you need to make a huge adjustment. If it’s something that random, right, if it’s not your fault, if it’s something totally random, then that makes sense. But you do need to have ways to help survivors know what to do in that situation to say, “Hey, you know, if you do need to step out for a minute, that’s okay, you don’t owe me any information, you don’t have to apologize, you don’t have to explain your behavior if you are in a place where you are reliving your trauma, and you cannot pay attention, but it is fine to step away for a moment. And you can also rejoin class five minutes later, if you feel better,” which I think is something a lot of survivors don’t hear enough from their professors. They hear a lot of how to leave but not how to come back, or they worry that it’s too disruptive to come back. I want to add, too, that some of these triggers are a little bit more predictable. So for example, if the perpetrator is in the classroom, and the perpetrator is engaging in ways that are scary, or they’re even maybe whispering while the victim is trying to make a comment in class. That isn’t posing a direct threat in the moment, but it’s going to be a trigger of the assault. Or if the perpetrator’s friends are present or anything that’s going to be a constant reminder of the assault. And these are things that, again, to the instructor look totally random. Because you have no idea what the relationship is between your students, you have no idea why one student is uncomfortable or afraid in the presence of another. And so we do have to think about triggers. Instead of trying to say we’re going to control it and make sure they never happen in our classroom saying okay, we actually do need to know what to do when they happen to make sure that victims can still continue to learn in this classroom space.

Rebecca: In your article, you talk a lot about ways to set the tone at the beginning of class and in the syllabus. Can you talk a little bit about how to set that tone for the class so that students do know what to do if they are triggered, if there’s something that they want to reveal to you, ways that we can continue to support them and know that we’ll support them throughout the semester?

Nicole: Yeah, I have a couple of different things that I do at the beginning of the semester, depending on what the class is. I am a sexual violence researcher. I teach classes that are just on sexual violence every day, we talk about sexual violence in class. So in a class like that, I set the tone in a pretty different way, in a pretty intentional way where we start from the very beginning. I have them read a chapter about how difficult it is to do sexual violence research and hear these stories all the time. And it’s their first day’s homework, just in case they don’t have time to read it, I set aside some time in class to at least skim it and to talk through, not so much this is going to be a terrible experience, even though the chapter is a little hard to read, but just say: What makes you anxious? What are you nervous about? Let’s talk about it from the very beginning of the term. And then that turns into a class of, “Okay, so what do you need? When you feel those things, you’re afraid that you’re going to get overwhelmingly emotional in class, what would make you feel like you could stay in the classroom? What can we do as a community to make you feel comfortable?” Because if you don’t have a conversation, most people when someone starts crying next to them just feel awkward, especially if they don’t know them that well. And I will say that one of the things that happens in my classes, the students tend to get to know each other a lot better than they do in other classes, because these are really vulnerable conversations. And that can be nice for even just basic things like working on group projects, or studying for exams, so it’s kind of an unintended and positive consequence of this kind of conversation. We also watch a video where we talk about the importance of vulnerability and how to be able to address these feelings. We need to talk about vulnerability, it’s a Brené Brown video, many of the listeners have probably already seen it, it’s gone very, very viral very, very many times. But after that we talk about this idea of communal vulnerability. So instead of saying, “Okay, like, I need to think about what I do for myself,” which is something that I think we all tend to do when we think about some things can be overwhelming, we think about, okay, what about when it’s hard for me? And I try to turn the conversation to say, “What about when it’s hard for the person next to you?” So what do you need and what can you give? And that’s the conversation on day one in the classes where we’re talking about violence all the time. In classes like, intro to sociology, where we’re talking about sexual assault maybe one week out of the term, I still, on the first day of class, I don’t necessarily talk about sexual assault very much I do point it out on the syllabus to let people know, “Hey, there’s some stuff coming up in the class.” But I don’t just bring that up in sexual violence. We talk about a lot of different kinds of violence in my classes in general. So I’ll have the same conversation about something like police brutality to be like, “Hey, heads up, it’s coming.” And then, knowing that these tough topics are coming up, I will ask students, “All right, this stuff can be pretty controversial,” which is sort of a weird way of putting it, but, “this stuff can be controversial or hurtful or personal. And so what do you want to happen when conflict arises?” And I use that question to open the same conversation about, what do we do when we need someone to step in, because something bad happens? That’s really what it’s code for. And so even though we’re not explicitly talking about violence on the first day, which I try to avoid a little bit, because the students weren’t prepared, they didn’t know that was going to happen. So that can be pretty shocking. Instead, we still get to flesh out some of those norms around, what do we do if someone gets upset? When do you want me to intervene, as an instructor and say, “All right, actually, that wasn’t okay. And we’re not going to tolerate that kind of statement, or whatever it is in the classroom.” And yeah, it’s worked pretty well. Even distance learning, during the pandemic, I was surprised by how well it worked in some of my classes.

Rebecca: One of the questions that I think often comes up where we’re talking about any sorts of inclusive pedagogy or trauma informed pedagogy are kind of two things. One is, I don’t teach a class where these are topics. So how do I set the stage in a class like that? And then the other thing that comes up is, I’m not a counselor. So how am I supposed to deal with this? So can you address those two common concerns that people have?

Nicole: Yeah, so one thing we know about sexual violence and trauma is it doesn’t turn off just because you’re in math class, like, it doesn’t just go away. And so regardless of what topic you’re teaching, a lot of professors are going to hear this stuff. And a lot of the stuff that I cover in the article about things like students coming to you and telling you they’re a survivor in office hours. That happens, especially to women faculty, regardless of discipline, and so you do need to still be prepared for it. And that’s going to be the same case for like graduate student instructors, they come to you, they find you more comfortable than their professors a lot of the time. And so some things that you can do is just include some syllabus statements that have resources covered. A lot of schools do require a syllabus statement already talking about what Title IX is and your Title IX rights. And I remember being a student when this stuff was introduced on college campuses. The first year it was in my alma mater’s syllabus statement requirement, I was in my senior year. And so many of the professors complained about it, or they dismissed it and they said, “We’re not going to cover this because it’s not important to the class.” And for a survivor sitting there, that sends a pretty clear message that they can’t come to you when they need help, that you don’t know what to do, that maybe what happened to them isn’t important. And so one thing you can do is just actually talk about the syllabus statements. And you know, you don’t have to like them, either, I’ll say that. And I’m going to say specifically, you don’t have to like them and think that they’re sufficient. I don’t. And so when I talk to students about them, I actually explicitly say, “So this statement is here. And I’m not going to read it, because I don’t think that it covers everything that you need to know. But I’ve included these other resources that I think are important. So we’re going to talk about when you need this stuff, if anyone in this class needs the stuff, here’s what’s in the syllabus. And do you have any questions?” And that’s something I ask a lot. Has anybody ever actually read the Title IX statement? And if they did, do you know what Title IX is? Do you know what the office offers? Do you know where the victim advocacy office is? So anybody, regardless of discipline, can have that conversation on the first day. The other thing you can do, again, you don’t have to couch all of this in discussing sexual violence, like you can just do this to be a compassionate instructor, but to tell students how you can handle whatever concerns might come up. Whether it’s something like a family member getting sick, or you needing to be hospitalized for a period of time, or, yeah, sexual assault to set a standard of this is how you can come to me with these questions, this is how you can talk to me if you need something, if there’s a problem. And to set some expectations around, you don’t have to tell me what happened to you. This is just how you can get help if you need it. You don’t owe me your traumatic story to get help. And so that’s one thing I would recommend, as well as just being aware that if you’re seeing a dynamic between students that seems disruptive or uncomfortable, being prepared to check in, say, “Hey, what’s going on,” and knowing that, for example, if you have a victim and perpetrator in the same class, the perpetrator is going to lie to you. And they’re going to make it sound like the victim is the one who has the problem. So being prepared to sort of parse out some of those difficulties, which might mean bringing in someone more qualified than you. Which brings me to the second half of your question: If I’m not a counselor, I don’t want to talk about this stuff. So what do I do? I actually think that’s perfectly fine. I think it’s perfectly fine when a student comes to you, and they’re looking for help to say, “Hey, I support you. And I want you to get everything you need. And also the things that you’re asking for do require the help of someone who knows what they’re doing. And that’s not me.” And there’s absolutely nothing wrong in saying, “I will help you find the resources available on campus.” And this is a conversation that I just don’t think you should have to have with a professor. And a lot of the victims, so in my research, I interview victims about their experiences seeking help on campus. And one of the things they bring up the most is they’re just really, really nervous that their professors will think differently of them and they’re nervous they’re going to have to tell the story of their sexual assault. A lot of them do not want to tell you, they’re telling you because they feel like they have to to get you to give them help. And so if you make really clear, I don’t need to hear the story, I do want to help you. And you can even say things like, “I’m not a counselor, but here is what I can offer.” Because it’s really dismissive, if you just say, “I’m not a counselor, I’m not helping you.” But if instead you say, “I am not a counselor, but I can connect you to a counselor, I can tell you where they are on campus, or in the community, or wherever. And also, if you need anything in my class, here’s a template, for example, for how you can email me. You can be like, hey, Professor Bedera, I really need an extension, I’m having a hard time with this assignment. And we can set up in advance how much information you need to share, or whatever it is.” So make sure when you’re saying, “I’m not a counselor, and I can’t help you with the emotional help that you need,” to make sure you offer something too.

Rebecca: One of the things that you also mentioned, Nicole, is that that labor is a little more heavy on female faculty. Can you talk a little bit about managing that labor and the emotional toll that might take on faculty and maybe what faculty members who are experiencing hearing a lot of these stories can do?

Nicole: Yeah, you need to take care of yourselves, especially because we know that a lot of faculty are survivors themselves of campus sexual assault, or perhaps are being sexually harassed right now. They have survivors coming to them for help and they are experiencing the betrayals of the institution themselves as faculty. That’s a really difficult position to be in. So it’s really important to take care of yourself. And so one of the things that’s actually came from an R&R, so thank you reviewers for pushing me to include this in the article. But one of the things that I talk about is my own sort of ritual for self care, because I share these stories all the time. I also, because I cover these issues of violence pretty explicitly, hear about lots of other types of violence my students are experiencing all the time. And it does, it takes a toll you get exhausted and just sad. It just feels heavy. And then it does start to get into your head of like, okay, so how do I come back to class and pile on? Especially in a discipline like sociology, where we’re not really known for bringing good news to our students. And so some of the things that I do, is just in general I sort of have some supports in place, I have other faculty, graduate students, friends, who I can chat with about these things. I think it’s a good idea to keep these conversations pretty power neutral. So if you’re a faculty, go to other faculty, don’t go to your graduate students, if you’re a graduate student, maybe your advisor can help you but also, you’ll probably be able to speak more openly to other graduate students. So make sure that you’re thinking about the power dynamics involved there, too. And so for me, studying sexual violence, I mostly hang out with other sexual violence researchers when talking about this kind of stuff, because it’s really easy to talk to each other. You don’t have to back up and explain something, which is another thing to think about when you’re choosing who you’re using as your support system. Maybe somebody who is a good friend doesn’t know very much about this stuff. And so you find yourself having to educate them the whole way and that’s pretty tiring. So if your support system isn’t working for you, and it’s more tiring than it is useful, find someone else. But that support is really, really helpful for me, just as a regular thing that exists. And then I also have some stuff where when I’m sort of in an emergency, when something particularly bad happened, I have my short term measures to see if it’ll fix it, which are a lot of traditional self care, kind of things. Like I eat mac and cheese after a bad day, just always, that goes back to my victim advocacy days. But I also do things like, dating back to my victim advocacy days, they talked about the importance of having a ritual, especially when one of the things that victim advocates will do is they’ll manage crisis lines. So if you’ve ever seen those numbers, maybe you put them on your syllabus to say, “This is who you call, if you need to talk to someone.” That’s something that I did as a victim advocate, and you’re doing that often in your home. And so just like we’re teaching in our homes, a lot of us still are right now, it can be hard to get that separation at the end of the day. So they taught us about the importance of a ritual. And it sounded so hokey to me, because the person who I was talking to said, “Oh, I wash my hands after every call to tell myself it’s over and I can relax.” Oh my God, that would not work. I’m not doing that. But then I started working in the hospitals where, yeah, I washed my hands after every time I left the hospital because of germs. And the one night that I forgot to wash my hands was the one night I couldn’t sleep, it makes such a huge difference. So my research assistants, the people I talk about this the most with and they’ve come up with a bunch of different things that they do, as just sort of that, wow, that was kind of heavy. And I need to give myself a mental break. So some of them will get a cup of tea, is actually on the list.

Rebecca: It’s a good choice.

Nicole: Yeah, exactly. It’s a good choice, or a glass of water, or take a walk around the block, or text a specific friend, or pet an animal, whatever it might be. Just something that will tell you, “Okay, this is fine.” But sometimes that won’t be enough. Sometimes these little rituals that we have these things that we do for self care will not be adequate. And so in those cases, it’s important to do the harder hitting stuff, like speaking to a therapist, maybe calling one of these crisis lines and asking for some assistance, getting some validation, and they’ll have some ideas of people who you can talk to. And then the stuff that’s really boring about self care too, like, maybe there’s just a lot on your plate right now and that’s why you don’t have time or emotional energy to think about this stuff. And so, that to-do list of things that we all don’t get through like making a doctor’s appointment, or paying your bills, or whatever, like doing some of that stuff so that you have mental space to think through those things. That stuff is really, really important. And then also just to be honest with yourself and check in with yourself. If you are a survivor, about: How do I feel about this? Am I projecting onto the student? Am I doing a good job caring for them? Or am I actually making it a little bit worse? And so that’s actually where the boundary setting becomes important again, because as much as you might want to be there for your students, if you yourself are triggered, you can’t be, you’re going to end up hurting them instead. And so instead of just forcing yourself to get through that meeting, saying, “Hey,” you don’t have to tell them why, but just, “I don’t think I’m the best person for this conversation, and I want to support you, but can I help you find someone who will be able to support you better?” And it’s so important to take care of yourself as much as you’re taking care of your students.

John: One of the things that comes up in your article is the issue of institutional betrayal. Could you talk a little bit about some of the ways in which that shows up in practice, and perhaps what faculty could do to encourage the institution to move in a better direction on these issues?

Nicole: Yeah, that’s a really good question to ask right now. Because actually, the Biden administration is making huge changes to the way Title IX and campus sexual assault are managed. So far, it’s been kind of a quiet process, there have been some survivor listening sessions, but not a whole lot else is happening, at least that the public can see. So they’re doing a lot of things behind closed doors, making conversations about what to do next. But it’s something you should keep an ear to the ground for. Because if there are things you really care about, policy is being made. And so, for example, a lot of sexual assault researchers, including myself, have signed on to petitions to try to get rid of the mandatory reporting requirement, because it doesn’t serve survivors, it hurts them. Survivors need to be in control of what happens when they tell their stories, not be forced into an investigation or talking to the police or whatever else is happening on college campuses. They need the right to choose. And so this is a really good moment to think about things like contacting your legislators, sending a little email to the Department of Education, as well as the Title IX staff at your school because a lot of them are involved in these conversations. And they have the connections to people who are really involved in these conversations. So if you care about this stuff, speak up. So that’s thing number one, to address institutional betrayal, but I mentioned at the beginning that institutional betrayals are new traumas, they are similar in severity to a sexual assault itself. So if you’re wondering how important or bad this is, it’s really bad, it’s really, really bad. Before we had the term institutional betrayal, a lot of people got at the same idea by calling it the second rape. And there they were talking specifically about the criminal justice system, and the way that it defiled survivors and institutional betrayals a little bit broader. But yeah, the idea is that a university, which is where this comes from, but really any institution’s action, or inaction, can be just as traumatizing as the assault itself. And so some of the things that come up are things, like, survivors being punished for telling their stories. So if we put this in the context of a classroom, if a survivor discloses to you, say in an essay, that they were sexually assaulted, and then you call the police, which they didn’t want, that can feel like a punishment. Or if you get awkward around them, and you don’t call on them in class anymore, you treat them like they’re super fragile, and they can’t handle anything, that’s going to feel like a punishment for disclosing. Some survivors, also, I can think of cases from my research, where if a survivor was accusing another faculty member of sexual assault, the faculty in that department would retaliate against them and treat them poorly. So that’s a form of punishment, too. And so there are a lot of things that we are doing as faculty that are hurting survivors in a new way. And so a really important thing is to think about things from the perspective of that student, think about what they need, put yourself back in the shoes of being a student. And about maybe you look at them, and you say, “Well, they’re not handling my policies right. My syllabus says that they need to contact me in this way. And the way that they ask for accommodations was wrong.” Instead of thinking that way, remember how overwhelming it is to be a college student, remember that the norms of academia are foreign to you and might be a little bit harder to learn if you were dealing with trauma at the same time, and to be gentle about it. But yeah, when I think about institutional betrayals that happened in classrooms, a lot of them really are around mandatory reporting, which is part of why I bring it up. And it’s one of the questions that I get most often is: I want to help survivors, but I’m a mandatory reporter. So what can I do aside from just report them? And in these cases, in the article I do not pull any punches here, I just say: don’t do it, defy your campus policies. Sometimes the policies are unjust, and you shouldn’t follow them just because it’s the rules. If you know that it’s hurting someone, use your better judgment. But this is also again, a really important time to think about these things that your survivor activists on campus, every campus has them, every single one across the country, including some of the more conservative religious schools, you wouldn’t expect. I went to undergrad in Utah and I’m going to tell you that BYU has survivor activists making a lot of noise on their campus, and they can tell you what they need. And so listen to them and support them, especially in these moments. It’s so weird to talk about this stuff right now, from a federal policy standpoint, because campus sexual violence is in this strange gray area where the Biden administration hasn’t completely repealed what the Trump administration did, but they’re not enforcing all of it, but they kind of are. And the Trump administration’s rules were really, really vague. And so there were a lot of things that schools could do, but they could also choose not to. So right now universities have a huge amount of latitude in how they want to handle this stuff, they don’t really have the excuse of saying, “Oh, the federal government says that we can’t do X, Y, or Z for survivors.” In most cases, they can probably give survivors exactly what they’re looking for. And so as faculty, we can really support survivor activists in doing things. One of my favorite ways that survivors can get help from faculty, is we understand the complex web of bureaucracy on college campuses. So if you have a student in your class, who is really excited about survivor advocacy, they’ve been doing activism on campus, and they just can’t seem to find the right person to direct their concerns at, you can probably identify, “Actually, it’s this person in the dean of students office that needs to hear what you’re saying,” or, “This is the email for the Title IX coordinator,” or whatever it is, really small things. But one thing we all need to be doing right now is just holding our universities accountable. Because as much as they say that they take sexual violence seriously, I think anyone who spent time on a campus for very long knows that they would really prefer to not have to deal with these cases, to not have to discuss these things, to just be able to go back to ignoring sexual violence like they did 15 years ago. And the best thing we can do is just make that hard on them and say, “No, we’re not, we’re not going to ignore survivors, we’re going to do the right thing and support them.” Especially because a lot of the survivors never would have met their assailants unless we looked the other way at fraternity parties, unless we looked the other way for whatever the football team decides to do, we’re all sort of complicit in this. And that’s why the institutional betrayals run so deep. And that’s the other thing about institutional betrayal is whether or not it’s fair, survivors don’t understand these bureaucracies. They don’t know who is responsible for these decisions. And I can’t tell you how many survivors I’ve interviewed who said that they distrusted their professors because of decisions made by Title IX, or the Dean of students office, or whatever other organization on campus. And so a lot of your students are coming to your classroom already from a place of distrust, not knowing who will take care of them and who will not. And so making really clear that if you’re going to make those promises to be there for survivors, you really do need to get up for them, even when it can be difficult. And you have to earn that trust from the very beginning.

Rebecca: One thing that we haven’t covered, but seems very important to cover is how common sexual assault is on campuses.

Nicole: It is very, very common. There are so many different types of numbers that I can throw your way. But I’m going to give you three statistics that I just think everybody should know. One, everybody on a college campus should know at least, and one of them is just the number you’ve probably heard before, which is that one in five women on college campuses will be sexually assaulted. And one in five is actually one of the more conservative estimates coming from the research world. It uses, we’re going to get a little technical, and so we’re going to go for it, it uses cross sectional data. So for anybody who’s not a social scientist, that is when researcher comes in, and they give a survey out to every student, it doesn’t matter if they’ve been on campus for four years or one week, and they ask them about their sexual assault experiences. So it would stand to reason that those students who’ve been on campus for a year or less still might be sexually assaulted if we were to follow them all the way through. In the most harrowing studies, they do follow students all the way through their sexual assault experiences all the way through college. And that captures not only students who otherwise, they would have gotten that questionnaire before they were assaulted maybe a year later, but also students who at the end might have downplayed or minimized something that happened to them because people on campus suggested they should. And so that wasn’t captured in the data either. So when we look at this type of data, when we look at asking students across all of their time in college about sexual assault, and asking them every year, we find that the number might be closer to one in three. So it’s a lot more common than even your campus sexual assault prevention trainings are probably telling you. The other number that I think is really important to know, and I guess as an addition, on to that number, we don’t have a ton of great data about the experiences of people who are not cisgender women. But we do know that sexual assault is more common among trans students. It is more common among queer women in particular. And even among cisgender men, estimates say that it’s happening pretty often not as often as the other groups, but it’s still happening pretty often. There’s some difficulties in defining it, the studies are a little messy. But yeah, it’s happening across campus. If you look across a lecture hall, a lot of students and you picture, on average, about a third of your students have been sexually assaulted while in school. This does not include childhood sexual abuse, this does not happen to them in high school before they got to college. You’re talking about a lot of survivors in your classroom. It’s not one challenging student, it’s not one difficult student. And so if you really are telling students, “Hey, if you’re a sexual assault survivor, and you can’t handle it, leave,” it’s surprising we don’t often see a third of students getting up and walking out. But the other number that I want to comment on and again, I keep bringing this up, because it’s something we don’t like to think about is the perpetration rate. And the best study that we have so far finds that 1 in 10 men on college campuses committed sexual assault before they graduate. So the perpetrators are very much in the midst as well. Everybody involved in sexual assaults will be in your classroom at one point or another. Statistically speaking, you can’t avoid it. And I’ll add one more thing too, which is that all of this research is on undergraduates, and the little bit of research we have now about graduate students finds that graduate students are the most likely to be sexually harassed or assaulted on campus.

Rebecca: With those disturbing facts in mind, what is the psychological and academic consequences of victims being triggered again and again, or being victims of institutional betrayal throughout their college education?

Nicole: Anybody who’s really interested in this question should go to Know Your IX’s website and read their new report that came out just a month ago, maybe two months ago, called “The Cost of Reporting.” And it gets into the experience of institutional betrayal specifically. And what we find is that survivors who have been betrayed in comparison to other survivors are more likely to drop out, they are more likely to have a lower GPA. I actually read a paper that if the findings, we’ll see if they’re replicated, but if they hold would suggests that a woman experiencing sexual assault is the best predictor of her college GPA. Because whether or not she experienced sexual assault, that’s a better predictor than the SAT, it’s a better predictor than high school GPA. So we know that the impact on education is really, really significant. And that’s a big part of why professors should care about it. Survivors are having a really hard time in all of our classes. I’m really glad you asked this question because everybody sort of assumes, oh, sexual assault is bad. We know rape is bad. But if you ask people why they often can’t put a finger on it. And so I’m going to do that for you. I’m going to tell you exactly why sexual assault is wrong. And so I’m going to start with the stuff you know, which is, it is psychologically distressing, survivors are more likely to have difficulties with things like sleep, they’re more likely to have anxiety, depression, PTSD symptoms, like flashbacks, uncontrollable sort of psychological reactions and distress, and they have a hard time with things like feeling comfortable with sex as well. But there are also a lot of other impacts of sexual violence we don’t talk about as much. One is chronic health problems. Survivors are a lot more likely to have chronic headaches and chronic back aches than other populations. I also know of survivors, some of these things are a little bit more difficult to tease out, but who they know individually, that their sexual assault led them to have other chronic health problems. I knew one survivor, one of the ways that she managed the trauma for sexual assault was through controlling her eating, which is pretty common is for survivors to develop eating disorders. But hers was so severe that she had created lesions on her throat that were precancerous. And so she’s having conversations with oncologists about how likely she is to develop cancer in her early 20s. And this is directly related to the way that she was managing the stress of her sexual assault and the trauma of her sexual assault. So chronic health conditions play a really big role as well. There is a huge financial impact for being sexually assaulted. It’s going to affect your career trajectory, especially if you are on a college campus. This is research I want to do but have not done yet, is to describe a little more about how that happens. We know that it affects things like lifetime earnings, but we don’t know for example, if sexual assault makes survivors want to change their majors to get away from their perpetrators or to get to places that are more friendly to survivors, which will probably, if you’re a woman, going to end up to be more feminine majors on campus, the ones where they’re a lot more women in the room might feel more comfortable. And so anecdotally, I’ve heard a lot of that kind of stuff in my research, but jury’s still out on whether or not it’s a really huge issue, but even if it’s one survivor that matters. And then the other thing I’ll say is that sexual assault, once you’ve been victimized, you’re at a higher risk of being victimized again, especially if you are hearing blaming comments, especially if you come to think that it is your responsibility to prevent sexual assault. In my research I’ve heard so many stories of survivors who when they were in a dangerous situation recognized it but thought it was their responsibility to change their perpetrators behavior, felt like they kind of had to freeze and just sit through it because of those blaming comments. And this is a really important thing to pull out too, is that this is a scary list. But access to supportive resources, to a supportive community can make it less likely that survivors have to experience all of these impacts, they are not a given, they’re not part of the trauma, they’re part of the institutional betrayal, they’re part of the response to trauma. And then the last one that we talk a lot, interestingly enough, about how being accused of sexual assault, anecdotally has led to suicidal ideation. There’s no research to support that, necessarily, the two are connected, but it’s the phrase that we hear a lot in our society, is accusing someone of sexual assault could end their life. But in reality, we do know that survivors are at a very high risk of suicide in the aftermath of sexual assault. And that intensifies after institutional betrayal. This feeling of not only did my perpetrator hurt me, but other people are going to continue to hurt me and no one cares, and if this happens again no one will do anything about it. That’s a really heavy burden to be on survivors. And that kind of thinking, that kind of nobody cares, nobody at my university is going to do anything to support me, that is something that professors contribute to so it’s a really important one for us to think about. It’s a heavy list.

John: It is.

Rebecca: I’m feeling the weight of it.

Nicole: Yeah, it’s sort of worse than we even usually hear about. And it does come up in really small ways too. So I used to work with a program that taught fraternity men around campus sexual violence and it was intended to prevent campus sexual violence. And I was having the hardest time getting through to them, as you can imagine, and I was working with a really challenging fraternity. This fraternity was the reason the prevention program was implemented because they used to use gang rape as a hazing ritual. And it had been long enough, since that was happening, that the current brothers and the fraternity wasn’t that long ago, it was less than10 years, but none of them were students at the time. And so they were really angry that they still had to sit through these prevention trainings, and they just didn’t get why this stuff mattered. And in one particularly tense encounter, one of them said to me, “Nobody even cares about this anymore. Everyone has moved on.” And I was just thinking, the victims of your fraternity have not moved on. They’re not done feeling this, they probably will never fully escape what this fraternity did to them. And I went home, and I got on Facebook, and I wrote, just to my friends, “Hey, I’m working with this fraternity,” sort of explained the situation, said they’re not getting it, “Would any of you record a message for them if you were sexually assaulted at least five years ago?” which is how long it had been since the last gang rape, “If you were sexually assaulted five years ago, will you record a message saying how it still affects you today.” So a few of my friends sent in recordings for them, I actually still use these in classes with the consent of the survivors. Some of them, some have withdrawn consent, I don’t use those anymore. But they listened to the first one and they felt really uncomfortable, but nobody’s really saying anything, like one guy was kind of pushing back and being, like, “Well that’s just one story.” And they listened to the second one. And it was the third one that kind of broke them. And one of the men who was getting really emotional, the detail that stood out to him was that the victim had described how in the aftermath of her sexual assault, one of the ways that she coped, I forgot to mention this one, was through alcohol and drug abuse. And that had really impacted her grades. We kind of know this, that our students are going to parties on a regular basis, some of them are going to be good students, and some of them you know, if you’re hungover in class, you’re not getting the material. And so that’s sort of how she framed it. She was like, I was not a great student, because I was abusing substances, not the language she would use. But she said that she wanted to go to law school, and that studying for the LSAT was so stressful, because to be able to get in now, because her grades were so bad, she needed a near perfect score. And this man who was getting emotional said, “I’m studying for the LSAT. And I used to go to class hungover because I was partying in this fraternity and people like my brothers from a few years ago, were the ones who put her in the situation. And I know how stressful it is. I know how hard this is. And it is so unfair that I made the decision to blow off my academics and she didn’t.” Those little details, I think, really helped us understand what exactly the stakes are for survivors. Usually we talk about this stuff sort of in the abstract because it’s more comfortable, it’s so personal, it’s so scary. But hearing the weight of all of this is really important. I’m glad you asked.

Rebecca: I think those personal stories are what really helps people connect to the data, the data is really easy to ignore, if it feels really abstract.

Nicole: Yeah, I mean, it’s one of the reasons the Me Too movement has been so powerful, because when you hear about sexual assault survivors, maybe watch a True Crime documentary here and there. These are not people you know. It’s not the same experience as getting onto your own social media profile and seeing someone who you thought you were really close to, and realizing that they had the secret that they were holding to themselves, and that they were sexually assaulted and realizing, oh, wow, maybe I actually said some things in front of them that were not supportive because I didn’t realize there was a survivor in the room. And that’s something that I really just think we should all be thinking about more often is most of the time there is a survivor in the room. The problem is so widespread, it is so everywhere, that even when we’re talking about just campus sexual assault, if that was the only time sexual assault happened in anyone’s lifetimes, chances are, if there are 10 people in a room, there’re going to be some survivors, multiple, present. And yeah, we don’t really think about the personal stories very much. And we don’t really think about how, the other thing, maybe the gem that comes out of all of my classes, my students say this thing that resonates with them the most, is that we’re all really comfortable supporting survivors in the abstract. Maybe we don’t do it because we don’t realize how important it is but we’re willing to do it. The messiness, and it’s why I keep bringing it up, is when there’s a perpetrator, who you also know. That’s when people start to turn because the uncomfortable reality is that we all do know and love a rapist. They are in our inner circle just as much. Again, assuming all sexual violence happens on college campuses, which it does not, it’s 1 in 10 men. And so the idea that we only have survivors around and we don’t have any perpetrators, and that what they want will not come into conflict is the difficult part. And this is something that I’ve seen play out in the classroom over and over and over again, is this idea of, well, I have both students in my class. And I want to be fair equally to both students. And that’s not really a fair position to take, because there’s such a big power disparity between the two of them. What a rapist wants, which may be also to use your class to control and humiliate and harm their victim, that does happen, if that’s what they want you can’t really put that in comparison to a victim who just wants to get their degree and get out of there, which is what most of them really do want to do. And so yeah, it’s messy. It’s messy, and it’s personal, and parsing out all of the difficulties of, really the hard stuff that you have to do when a survivor comes to you and says, “I need something.” It’s not always an easy decision, especially if you haven’t thought in advance about what you’re going to do in a situation like that one.

Rebecca: That’s a lot of things for us to be thinking about as we prepare for the fall and get ready for this semester, what resources we might want to have bookmarked on our computers, things that we want to put in our syllabus how we might want to handle setting the stage the first day.

Nicole: Yeah, definitely. I’m glad that this podcast is dropping when it is, because thinking about this stuff from the beginning of the semester is a lot easier than if something comes up in the middle and you’ve never thought about it. It can be so stressful and overwhelming, I get lots of panicked emails from people that are, like, “Oh my God, I’ve never thought about this, what do I do?” And it’s in those moments that we don’t know what to do that we sort of fall back on what’s culturally normative. And in our society, that’s usually the side of the perpetrator. We don’t like to think about it but that’s true, that’s the way our society operates. Or, to just say, “This is too difficult and I’m not going to do anything.” Inaction is what we’ve all been trained to do in these cases. And so thinking through in advance some of the things that you can do, resources you can draw upon. And even just the way that if you need a minute, what sentence you’re going to say, to tell someone that you need some time to think this through, and that you’re going to go explore some options. And to know in advance, who am I going to ask? It should not be your school Title IX coordinator, it should not be the people who you’ve been taught on your campus are the ones that can answer these questions. And the reason for that is because they have conflicting roles, it’s a conflict of interest. All of these organizations on campus are also trying to protect the university. And so they’re going to be thinking about things, like, what causes liability in the classroom? which isn’t necessarily what’s best for survivors. And so if you’re thinking about who you should ask on campus, the people you should ask are the victim advocates. It really is, if you have campus victim advocates, or even community victim advocates that you can reach out to, that is where I would start because they’re the true experts on sexual violence, as are the survivors themselves. When you’re sort of in a lurch you can turn to your students and say, “You don’t have to have an answer to this question. But in case you do, do you know what you need? Do you know what exactly what you’re looking for? And again, if you don’t know, we can figure it out together. And I can come to you with a lot of options.” One thing that campus victim advocates do all the time is they create options where survivors didn’t think there were any and so it’s normal for survivors to not know what they want, and to not know what’s available, especially if most of the time when they’ve been asking for help, they haven’t been getting it, that lowers their expectations over and over. This is the subject of my dissertation. But to be able to say, “I know where I’m going to go. And I’m going to take your input because I recognize who the true experts on sexual violence are on this campus,” is a really good place to start. Most professors are not experts on issues of sexual violence. And it can be really uncomfortable for us when we’re supposed to be the keepers of knowledge to say to our students, “I don’t know something,” or, “I’ve made a mistake.” But those are things you should get really, really comfortable with. Because to do anything else, to try to maintain your power in the classroom, to try to make yourself look like the all-knower or whatever it is, can be really damaging. And so practice, get comfortable in your head with how you’re going to say to a survivor, “I really messed up,” and “I am so sorry.” Or if something happens in your classroom, we haven’t talked about this very much, but sometimes the problem is not you. The problem is other students were making victim-blaming comments or something like that in a class discussion. And professors often say, “I didn’t know how to handle that situation.” That’s an okay response. It is okay, when that’s happening, to interrupt and say, “I don’t know how to handle this. I do not know how to handle this. And I’m worried that if this conversation continues, it could be really harmful. We’re going to take a break. I’m going to take a few minutes to collect my thoughts.” And maybe in some cases, even ending class early and then addressing it when you come back. You do have to address it if you do that, you can’t just move on and pretend it never happened that is so awkward, and it does send the message that you’re not comfortable talking about sexual violence, you’re not comfortable supporting survivors. But if you don’t know what to do, instead of just sort of making it up as you go, sometimes it is better to just say, “Actually, I’m going to seek an expert here.” And that’s really, really important. We are pretty lucky as professors, because on a lot of campuses, there are experts who are available and trained to help you again, it’s not going to be your Title IX coordinator, they are going to give you the basic legalistic spiel about the mandatory reporting policy and what is available. But if you reach out to the campus victim advocate and say, “This happened in my classroom, what do I do,” a lot of victim advocates will come to your next class, they will facilitate that discussion, you can have the expert in the room, you don’t have to be the one to do it if it’s making you uncomfortable. Victim advocates often can be requested to come into some of these spaces, if you’re holding an event or something that’s on campus sexual violence. They’re very busy, and they’re very under-resourced across the board, across the university. So you might not want to make a habit of bringing them into every discussion because that’s taking something away from survivors on the other end, but even to say, “Hey, for the last five minutes of class, we’re going to have a victim advocate come by and pass out some flyers and they’ll be here if you need to talk.” That’s something that a lot of them are very happy to do. And so we’re very, very lucky. We don’t have to do this on our own.

Rebecca: That’s a really good reminder, Nicole, for sure.

Nicole: It’s funny, right before this, I was working on my book manuscript and I was writing about how under-resourced victim advocates are. And one thing that was striking me is that they get kind of hidden away, that as much as faculty on a regular basis saying, “Hey, we want information about what to do,” very rarely do the victim advocates, especially without somebody there to, like, keep them in line, very rarely do we get to talk to them as faculty. We might get an email from them saying, “Hey, a student needs something,” and you’re very polite and professional back, one would hope. But we don’t actually think of them as experts on sexual violence who could come into our classroom or answer our questions, and they really are. And that actually is another thing you can do that every single one of us listening can do to support survivors on our campuses, every victim advocacy office in the country is under-resourced. And it’s not because universities lack the resources, but because there isn’t enough pressure to allocate them to victim advocacy. So something you could do now is say, “Hey, we really want another victim advocate, doesn’t matter how many you have, let’s add one more.” Or, “Let’s make sure that they have a space that works for them. Let’s make sure they’re in a place that’s comfortable that students can go to.” But think about ways that you can support the people who support victims.

Rebecca: So that’s a lot to think about.

Nicole: Yes. [LAUGHTER]

Rebecca: There’s a lot here. But we always wrap up by asking, what’s next?

Nicole: I hope that everybody goes and makes some changes to their syllabus, looks up some crisis lines and things like that in your local area to add. That’s a really simple thing you can do today and it does not take a lot of energy or effort. So at least do that. I also hope that everybody thinks about, okay, as I was listening to the podcast, some things were a little close to home, or maybe that could be useful and think about integrating it into your classes. So that’s obvious, thinking about, how can I change my first day activities? How can I prepare for discussions that go awry? things like that. If you’re looking for some more specific examples, there are a lot more in the article that I wrote too, so you can go take a look at that as the thing that’s next. And actually, the entire issue of Teaching Sociology that it came out in, is about teaching issues of sex and sexuality. So the whole thing is great, and you can read the whole thing. But in terms of supporting survivors themselves, I’m going to harp again, on that now is a really politically important moment to change the federal policy, to change the rules about how survivors are supported. And under the Trump administration, a lot of support for survivors were rolled back. And a lot of things happened that made it more difficult for people to support survivors in the way that they need. And so this is a really, really great time to, again, contact your representatives. Title IX is great. It’s what we have. And so it’s better than nothing to have the federal government coming in and saying, “We want you to take care of sexual assault survivors in this way.” But it’s not very specific. It’s a federal regulation so the guidance is more of recommendations rather than laws, it all gets adjudicated in the courts, it’s not a very strong piece of legislation, the way that it’s being enacted. So something that a lot of advocates are pushing for right now is to get Congress to pass a more comprehensive set of rules and regulations about how to protect survivors on campus. And that would be really nice because it can also sidestep some of these uncomfortable conversations that have come up in the past year, some things that the Trump administration did that were huge steps backward and are moving us in the wrong direction. So for example, you probably haven’t heard of this one, but under the Trump administration, there is a way for perpetrators of sexual assault to remove their confessions from evidence and Title IX cases. That is currently the regulation, even if a perpetrator has confessed to what they have done, there are ways for them to take that confession back. And so stuff like that is really difficult to walk around to some degree, the Biden administration could just say, “We’re not going to keep it,” but then the next president could put it right back in place. It’s very unstable and survivors are really depending on elections for support. So one thing you can do is go to your legislators and say, “It’s really past time to pass reforms for campus sexual assault, and here’s some organizations you should look to, like End Rape on Campus and Know Your IX.” Make some noise on your campus, go to your campus offices and say that you care. If you talk about this with other faculty, the more names that are on the petition saying that you want a space at the table that you want to change something specific, the better. And, yeah, it’s a reminder, a lot of the things that your school is doing and saying is the law, like mandatory reporting, is not the law. You don’t have to be on a campus that does mandatory reporting. It’s not required. And so if stuff like that bothers you, let your campus know.

Rebecca: Well, thank you, Nicole, for a really informative conversation. And I hope that many faculty start thinking about these things in a different way than they have in the past.

Nicole: Yeah, thank you for having me and I hope this was useful.

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

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131. Trauma-informed Pedagogy

The global COVID-19 pandemic has resulted in serious disruptions in everyone’s lives. Traumatic experiences reduce our ability to focus, to learn, and to be productive. While this has always been true, it is an issue that has often been ignored by higher ed faculty. In this episode, Karen Costa joins us to discuss how trauma-informed pedagogy can be used to help our students on their educational journey in stressful times.

Karen is an adjunct faculty member teaching college success strategies to online students and a faculty professional development facilitator at Faculty Guild. She is a staff writer for Women in Higher Education. She writes regularly about higher education, and her new book 99 Tips for Creating Simple and Sustainable Educational Videos was just released by Stylus Publishing. In addition to her education degrees, Karen holds a professional certification in Trauma and Resilience from Florida State University and will complete her certificate in Neuroscience Learning and Online Instruction from Drexel this spring. She’s also a certified yoga teacher. Karen has been working to support diverse learners with trauma-aware practices since 2002.

Show Notes

Transcript

John: The global COVID-19 pandemic has resulted in serious disruptions in everyone’s lives. Traumatic experiences reduce our ability to focus, to learn, and to be productive. While this has always been true, it is an issue that has often been ignored by higher ed faculty. In this episode, we examine how trauma-informed pedagogy can be used to help our students on their educational journey in stressful times.

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John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer.

Rebecca: Together, we run the Center for Excellence in Learning and Teaching at the State University of New York at Oswego.

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John: Our guest today is Karen Costa. Karen is an adjunct faculty member teaching college success strategies to online students and a faculty professional development facilitator at Faculty Guild. She is a staff writer for Women in Higher Education. She writes regularly about higher education, and her new book 99 Tips for Creating Simple and Sustainable Educational Videos was just released by Stylus Publishing, and I just got my copy a couple of days ago. In addition to her education degrees, Karen holds a professional certification in Trauma and Resilience from Florida State University and will complete her certificate in Neuroscience Learning and Online Instruction from Drexel this spring. She’s also a certified yoga teacher. Karen has been working to support diverse learners with trauma aware practices since 2002. Welcome back, Karen.

Karen: Thank you both for having me back. I didn’t expect to be back quite so soon, but I’m happy to be here.

John: There have been lots of things happening that people haven’t expected recently.

Rebecca: Today our teas are:

Karen: I have a big bottle of water next to me because hydration is one of my healthy practices these days for mind and body, and I have been getting a little tickle in my throat, which is not ideal for podcast interviews. So I’m going with the old fashioned option today.

John: And I am drinking honey green iced tea.

Rebecca: And I’m sticking with my nice and comforting English afternoon tea.

John: We’ve invited you here today to discuss trauma-informed teaching. In a recent podcast Josh Eyler talked about trauma-informed teaching and he referred to you, so we thought it would be good to have you back to talk about it. Could you tell us a little bit about this approach and why it’s important, especially right now?

Karen: Sure. So I do want to start by just reminding listeners that talking about trauma, learning about trauma, can bring up some feelings, which is a very normal reaction to that. So I just want to remind people, if you notice that, that it’s okay to take a rain check on listening and engaging in this conversation. I also do recommend that even if you feel okay to engage with a discussion about trauma that it’s recommended that you do so in small doses, especially during these very challenging times. And I do think, we talked in the show notes, we’re going to make sure that we share additional resources for folks who might need some support during this challenging time. I’ve got some great links for folks if they would like to check out resources, but just a reminder, it’s very normal to have some of our own emotional experiences come up during this conversation. So I wanted to make sure that that was really clear as we get started. Also, thanks to Josh for giving me a shout out and connecting us, he’s wonderful and he’s doing a lot of great advocacy work, and I look forward to his tweets every day, very grateful for Twitter for keeping us all connected. So, why should we be learning about trauma in the context of higher education and pedagogy in this remote teaching, emergency teaching movement? Well, hopefully, we should have been engaging with it already, we know that trauma is not new. Most of our students, most of our faculty, most of our staff do have trauma histories to varying degrees, and those trauma histories do impact not only our relationships with students or colleagues, but they also impact how we learn, which is how I come to this conversation. So, my interest is in trauma, toxic stress, general stress, and how those all impact teaching and learning in higher education, specifically in the online learning environment, though I’m obviously engaged in that conversation across higher ed. We are all suddenly online now, so that’s where my interest comes in, so helping faculty and staff to utilize our knowledge about trauma and its impacts on the body and the mind and the brain to look at how students are learning and then look at how we’re teaching.

John: Could you tell us a little bit more about how it impacts students’ ability to learn?

Karen: Let me back up a bit and let me define trauma for us. And there’s varying definitions, of course, if you ask 10 different people who work with trauma for their definitions of trauma, you’re going to get 10 definitions. I have some notes next to me because my brain is not quite working the way I want it to these days. One of the places that I refer to is the SAMHSA definition which talks about trauma resulting from an event, or a series of events, or a set of circumstances, an adverse experience that has significant negative results in terms of an individual’s functioning across the various areas, mental, physical, social, emotional, all of those areas. In other words, trauma is when something really bad happens and it impacts us in a negative way. Another definition that is pretty straightforward, one of the foremost researchers in the trauma field is Bessel Van Der Kolk. He wrote a book called The Body Keeps the Score. His short version is trauma is unbearable and intolerable, so when something really challenging happens to us and we have persistent effects from that experience. It’s also important to bring up toxic stress and stress, I think, which are very much related to trauma. So toxic stress is when we sort of reach that point where we’re beyond our healthy limits of stress, we’re going into that area where it’s starting to have significant negative effects in our lives, and then there’s just run-of-the-mill stress that we all experience every day. So, just a few definitions that might help folks and those are not new, those have been around as long as we have, they were here with us before this COVID-19 crisis, and trauma, toxic stress, and stress will continue with us. In terms of how they impact learning, things that we might experience would be difficulty concentrating. I’m sure some folks who are listening to this have experienced that in the past two weeks, certainly before, but very much so in the past two weeks. A disinterest in things that might have previously excited us or interested us, a feeling like we sort of can’t mentally organize it all, that there’s just things swimming in our brain and we can’t really get a hold on it, difficulty making decisions, delaying gratification are all pretty common impacts of trauma on the learning experience… executive function skills I should say. Sometimes you see these referred to as soft skills, which I don’t love that term, but I have to use it because it’s what most people use. Our ability to communicate with people, to maintain relationships can be impacted, our time management, think about things like test taking, which require really intensive focus and our higher-order thinking skills. All of those we know are disrupted when we experience trauma or toxic stress.

Rebecca: What are things that faculty can do to help students learn and mitigate some of that stress, or at least manage things so that they can feel like they can move forward? I know a lot of faculty will also say like, “I’m not a trained psychologist, so this isn’t for me, and I don’t really want to know that my students have had trauma or know their stories and I want to keep this professional distance away from them.” Can you talk through a little bit about the relationship between faculty and students related to trauma, and then also, what are some things that faculty can do to help students when they’re experiencing trauma? [LAUGHTER]

Karen: There’s so much in that question. I’m going to try to tease that out, it was such a great question. We know that most students in your class have a trauma history, we know that. Public health research shows us that around 70% of people have trauma histories, and with what we’re going through now, which I’m looking at as a global trauma that we’re all experiencing to varying degrees, certainly, but at the same time, we can assume that this is impacting all of your students. So first of all, it’s not appropriate for us to expect our students to disclose their trauma to us but whether or not they do, we can absolutely safely assume that the majority of students in your class have a trauma history that is impacting their ability to learn. What’s interesting is that we sometimes don’t go to the next step, which is that this is also true for our educators. So when you get your college diploma you don’t lose your trauma history. The research on rates of trauma in our population holds true across educational levels. So most of our educators also experience trauma. So I do hear that idea of “I don’t want to know about this,” or “I shouldn’t have to deal with this.” This is the reality, this is part of the human condition. So I think it’s important that people know that whether or not you want to deal with it, that it is there. That said, I think the really important thing is to remember something called scope of practice, and this is not a phrase I hear often used in education, but you hear it in social work, in the counseling field, in the medical field. An example of that was something I learned about as a yoga teacher. So just an example, I would have students come to me and say, “Karen, I have a stomach issue. What should I do?” It would not be appropriate for me as a yoga teacher to say, “Oh, you should try this medicine,” or “Have you taken this?” or “Have you done this?” Absolutely outside of my scope of practice as a yoga teacher. Would it be appropriate for me to say “Keep coming to class, keep taking care of yourself, keep your practice up, and listen to your body, and talk to your doctor?” Sure, that is within my scope of practice as a yoga teacher. So absolutely, it is outside of your scope of practice as an educator to offer counseling to your students, to inquire about their trauma histories, to offer any sort of medical or mental health advice, it is appropriate for us to refer. So posting links and resources to internal or external mental health resources and hotlines is absolutely within our scope of practice. Empathy is in everybody’s scope of practice, so that is a great place to start. We can all practice empathy, we can recognize that everyone is coming to this with a lot of challenges and previous challenges as well, not just the new ones that we’re all facing, so we can all practice empathy. An example of something that an educator could do would be, what I’m recommending, is to balance structure with flexibility, so having very, very flexible deadlines. I’m keeping deadlines, but I’m being very flexible with them, and I’m letting students know, “Hey, if this isn’t working for you let me know.” Some students need the structure, and they appreciate the structure and it’s a nice distraction, but I’ve got students emailing me that their kids are sick, or their parents are sick, or they just lost their job. So letting them know, “Hey, take a few days off, and let’s talk on Wednesday. How about nine o’clock? Can we exchange an email or a phone call then?” is absolutely within my scope of practice and balancing structure with flexibility is a trauma-aware teaching practice, I don’t need to be a counselor to do that. So that’s just one example of very many that are being shared. To me, that’s been my guiding paradigm recently. Certainly things change by the hour but balancing structure with flexibility is helping me do what I feel is the best job to keep students on track toward their goals, to be present, to give them a distraction and a focus, but also to honor that they have other survival issues at play right now. Deadlines are not always appropriate in those instances.

John: Would it be helpful to bring up the current circumstances in our class either as it connects to our content areas or just to give students a chance to talk about it with their peers and with their instructors?

Karen: Yes, 110% is my answer on that one. So we also have some good data that a sense of meaning and a sense of purpose is really important to our mental and physical health. So I think within an appropriate context without overloading students, focusing on what we can control rather than what we can’t, is a really appropriate way to discuss this challenge. So perhaps sharing with students one small thing that you’ve done to support people in your community would be an appropriate example of that, sharing a resource for ways that they can contribute, reminding students that the act of staying home and flattening the curve is a contribution, though it can feel small and insignificant at times, it does make a difference, so that they have a sense of meaning and purpose and contribution. For those of us that have the luxury of staying home, one of the things I’ve noticed personally is there is that sense of a lack of purpose and a lack of focus. I was just tweeting about how much I love my students and my faculty that I work with, and when I have those moments of challenge, without pushing myself beyond my limits, to just see how I can help them… so how I can help somebody else really does give me a little boost. So I think it’s appropriate to talk to students about what’s going on in terms of helping them see that they can serve a greater good. And, certainly within the context of our subject areas or content areas, it makes a lot of sense to me. If you teach journalism, for example, my neighbor teaches journalism at a community college. Hi, Sue. How could you not be talking about the coverage of the crisis in the media right now as part of your class? I also do think we need to give students breaks from it though, and not overload them too much, because we’re all a bit overloaded. Most of the mental health professionals that I’m hearing from are encouraging people to be mindful and to limit their consumption. So if students are trying to do that, and they come into our class and we’re overloading them, that would be problematic, but I think gently, mindfully, making sure students know they can take breaks as needed from that content makes a lot of sense.

John: In my seminar class we were talking about, some other issues were scheduled for discussion, but somehow that discussion got shifted over to talking about the economic consequences of this and what types of adjustment policies might be helpful and possible paths for getting through this and resolving it. And we were doing some face-to-face discussions as well as some online ones, and students opened up quite a bit about it, and it seemed to be really productive, and they seemed to really enjoy that opportunity to connect with each other.

Karen: That makes a lot of sense. The other thing that comes to mind is a future orientation, looking toward the future with hope and possibility even though things are extremely challenging and dire and dark right now, remembering that there is hope in the future and having that mindset of looking forward and “What can I do to make things better in the future?” does seem to have positive effects on our mental health and our ability to move forward and take action in our daily lives. So there’s a lot of good research to support that. I love that idea of students being able to engage in that way, with that future orientation. The other thing I’ll add, though, is that I’ve reminded folks, if you have time with your students and you use all that time to talk about “Where are people finding toilet paper?” and “What are you doing with your kids?” and “How are you just moving throughout the day or taking walks in your neighborhood?” I had a friend do that, and she said, “I hope I did okay,” and I said, “You did perfect.” So talking about the crisis in the context of just getting through the day is okay, too. I think, really let the students kind of guide that conversation and see what they need, and then let them take the lead on that a bit makes a lot of sense.

John: That did become a non-trivial portion of those conversations.

Karen: Yeah.

Rebecca: I think an interesting conversation that bubbled up in the pandemic pedagogy Facebook group was about having students do reflections of their COVID-19 experience, but then some faculty really pushing back on that and saying, “Yeah, that’s really good. Some students might really need that, but some students might really need an escape from it as well, and so pushing it or requiring an engagement in that conversation could also be really problematic.” What are your thoughts on that, Karen?

Karen: Yes, it is problematic to require that, that’s my feeling. This is, for many folks, a trauma and we’re all experiencing that to varying degrees. We all come to this with different amounts of privilege, with different protective factors in our lives, but I can’t think of a context where I would require someone to talk about their trauma, that would need to be up to them. I’m certainly writing about it. I write in my journal every day. I had a journaling practice before and journaling is a positive coping mechanism, and we have data that that works really well, but it’s not really somebody else’s place to require that. I would probably give students a choice, let them know that you can talk about this, but here are some other options that are not related to the crisis that you could talk about as well. Choice is always good in our assignments, I think so, and that certainly holds true in this situation as well. I wouldn’t force that conversation. That could certainly cause some additional stress in an already very stressful time.

Rebecca: What are some things that faculty can do, thinking forward to the fall, in being trauma aware in their practices, given that there might be some space for some folks in their relationship to the pandemic, but then for others , it might still be really very prime key thing that they’re still really dealing with?

Karen: I don’t know enough at this point to know what the fall is going to bring. The words that I’m using with faculty and in my own work is, number one, prioritize caring and support above all else, and number two, focus on being adaptable to whatever comes. I can imagine a scenario where we’re brought back out into the world for a couple weeks, and then we go back home for a couple weeks, so I think the ability to adapt is going to be really important. I shared a blog post today from my friend Janice Carello. She’s been writing about trauma-informed pedagogy for years. She’s brilliant, and a real gift to this field in higher education, and one of the things she shared was write everything down. So I just think of that as an example of how we can prepare for this possibility of things changing on the dime throughout the fall and possibly longer, is just being really clear in our communications with students, with our colleagues, and with ourselves by writing everything down, recognizing that our brains aren’t going to quite hold information as well as they used to, and just little things like that, I think. There’s so much outside of our control. We are not, as individuals, able to always do much to make an impact on something of this size, but I can make sure that I’m putting communications to students in writing. So I would encourage people to just look at those seemingly small choices in how they communicate with students, how they plan their courses, how they manage their time and communicate with colleagues and to plan for the possibility of things changing on the dime and, of course, again to prioritize caring and support above all else.

John: Following up on Rebecca’s question, though, when we do come back in the fall, there’s going to be a lot of people who will have lost family members, who will have lost friends, and will be facing potentially a much more uncertain economic future, and so I think this issue of trauma is one that we probably always should be paying more attention to, but it’s going to be something that’s going to be affecting, I suspect, a very large share of our students, as well as many faculty in the fall.

Karen: Yeah, I’ve been talking about that, and it’s tough to wrap my head around, and to really engage with that, because we’ve always had that in higher education. We’ve had students who have lost multiple family members during their college education. We’ve had students who live with poverty and racism, this is not new. What’s new is that we can no longer deny that in the same way that we were before, but I think a lot of us were begging higher education to notice that and to take it seriously and to adapt our teaching and our advising and our institutions to become more trauma aware, and eventually to become trauma-informed, and there was resistance to that, and now, I don’t know if that resistance will continue. I don’t know if people will realize how widespread this is, because of this challenge. It’s a little tough to wrap my head around that, but number one, I would say K through 12 is quite a bit ahead of us in higher education. So for those in higher education who are ready to look at this in a meaningful way, K through 12 has done a bit more work than higher ed has done and we have a lot of models and tools that we can use. So you’ve heard me use the terms trauma aware and trauma informed. One of the models out there, it’s called the Missouri Model. It has four stages that an organization can move through to ultimately become a trauma-informed organization. The first step is to become trauma aware, and that’s kind of how I’ve been engaging with people lately, which is just to start talking about trauma, to recognize what it is and to recognize that it is widespread, that most students and most faculty have experienced trauma and to talk about what that does to our minds and our brains and our bodies and how it might impact learning. So that’s how I’ve been engaging with people. And I expect that because of the widespread nature of this crisis, most institutions will hopefully start to develop more trauma awareness in the coming months, which will ultimately lead to more sustained widespread solutions down the road.

John: I’m hoping that this does make all of us a bit more aware of those issues. For those faculty who are interested in learning more about the impacts of trauma and dealing with their students’ trauma, what resources would you suggest to help them learn more?

Karen: As I mentioned, K through 12 is a little bit ahead of us in higher ed, so we’ve got some great content out there in that K through 12 world. I follow a heck of a lot of K through 12 educators on social media and learn so much from them. So I would encourage folks to really recognize and respect the expertise of our K through 12 educators, folks who have already been doing this work. I don’t want to imply that this hasn’t been happening in higher ed, but it happens in pockets. So we see things like a school of social work within a college or university will have really developed a lot of trauma awareness and maybe even advanced to some trauma-informed practices across that department or that division, but it kind of remains within that pocket. Most institutions probably have some pockets of this going on. Find those people who are doing that work and who’ve been asking for folks to take it seriously for years. This is for all of us. One of the things that I talk about is how we sometimes say “Oh, trauma, stress, anxiety, that’s for Karen in room 312. She’s the college counselor.” That’s how we’ve sometimes approached it. This is not the sole responsibility of the college counselor, the one that maybe we have for 6000 students. She’s already being asked to do far too much with too little. This is the responsibility of all of us. It’s a human issue, it’s a pedagogical issue. This is something that a Vice President of Academic Affairs, deans, faculty, academic advisors should all be educated about and bringing to their staff and their team and educating folks about and learning more about. The other resource I’ll mention is I know we’re higher educators, we like to read. I mentioned before, I’ll remind folks again, The Body Keeps the Score. Dr. Bessel Van Der Kolk, he’s out of the trauma center in Boston. He has done some groundbreaking work in this area. It’s a very intense read, know that going in, don’t read it in one sitting, but it really gives a good overview of trauma and its impact on people and how they can learn and grow. And the other thing I haven’t mentioned, I’m realizing now that I usually mention up front but my brain isn’t on full capacity, is what Dr. Van Der Kolk does. He’s so good at talking about resilience, and when we talk about trauma, we always do want to make sure that people’s resilience is part of that conversation. I was just listening to him earlier on a podcast, he talks about how trauma really brings out the best of us and the worst of us. It’s important to remember that people are extraordinarily resilient, and that people who’ve experienced trauma have so many assets and so many skills and so much brilliance. Trauma is treatable. There are countless resources out there that will help people through this. As we talk about this idea of widespread trauma and coming back to campus in the fall having gone through this, whatever that looks like, it’s important to remember that resilience should always be part of that conversation.

John: One of the things I’ve been in getting lots of emails from faculty is questions about how to deal with things like students submitting their work an hour or two late or something similar, and I’ve never had to send out so many emails just suggesting maybe this is a good time to give students the benefit of the doubt. It’s a difficult adjustment for many faculty, perhaps, being a little more compassionate and it’s something that we should be doing all the time.

Karen: Yeah, I do want to speak to that and I’ll be transparent and I’m noticing all kinds of emotions coming up in myself there. I like to think of myself as a very big advocate of faculty success. I see faculty and student success as interdependent. I do want to recognize that the faculty that I work with are hardworking, creative, empathetic, and I was just talking to some faculty earlier today… what they’re doing for their students is so inspirational, so powerful. They’re just going above and beyond. I know that there are some faculty who do have a more rigid approach, and if I want faculty to give students the benefit of the doubt, I feel like I have to give faculty the benefit of the doubt too. And I think sometimes we teach how we were taught, and that is just kind of our instinct. I was held to these really tough standards, so I’m going to do that for my students. I’ve also heard this idea, “I’m preparing students for the real world.” This is the real world… right now. This is the real world that we’re living in, with people getting really sick, with our students out there working on the frontlines and just really struggling, people at home with their kids while working, all kinds of things, this is the real world. And I have not ever seen any data that shows that holding students to a rigid deadline improves student success in learning. If anybody sees that please feel free to share it to me, but every ounce of research and data that I know of shows that flexibility within structure works really well for student success in learning, particularly recognizing that, again, most of our students, and just as we do, experience trauma, toxic stress that can impact our ability to learn. So, I know people struggle with that and say, “Well, aren’t I teaching them a bad habit?” I have been utilizing that strategy with first-generation first year students for the past 15 years. What I have found is that students still get it to me, they still have a positive learning experience. When appropriate, I’ll remind students and say, “Next week, I want you to try to meet that deadline.” Am I doing that now? No, but I have in the past, but I always err on the side of flexibility, and it has served me and my students very well. I don’t feel like my students have taken advantage of that. I think it’s built trust in our classroom and not everybody learns at the same pace. At the same time, I want to recognize also that I think sometimes faculty feel that’s going to make more work for them to have things coming in at varying deadlines. Faculty are bombarded and overloaded. So then cut the amount of content down. I’ve mentioned Janice Carello earlier, one of her recommendations is cut the content in half, if that’s what you need to do right now to simplify things for yourself and your students. I’d rather faculty do that. I think that’s a smarter practice in terms of teaching and learning than to hold students to rigid deadlines.

John: What would you suggest for faculty experiencing trauma and just dealing with the everyday stress? What techniques might be helpful in helping us all get through this?

Karen: Hopefully, one of the things I’ve already conveyed is that any conversation about trauma-aware practices in higher education needs to recognize faculty and staff as part of that equation. So, sometimes I hear us talk about student trauma and stress, but then it’s like, apparently, we’re all magically immune to it. That’s just not the case. So a good place to start is for educators, administrators, leaders to recognize that faculty, just like students, have already experienced trauma before this and are experiencing trauma and likely toxic stress now, and to name that and to begin to get educated about that. In terms of individual faculty, again, let’s focus on resilience, let’s focus on what we call protective factors. So, one of the things that’s really interesting in the research on trauma is that one caring adult can make a difference in the life of a child who’s experienced trauma. One caring adult can make a difference. So we do look at things like protective factors, so community support, a caring adult who reaches out, those are really important. What’s interesting that I’ve noticed about those protective factors is that they often come from another person, so I think our connections are really important. We’re hearing people talk about physical distancing versus social distancing. So, making sure that you talk to a few people each day, whether it’s over the phone or over text or in Animal Crossing on your Nintendo Switch, on Twitter, whatever the case may be, I do think hearing someone’s voice can make a difference for me, but just finding some way to connect. Loneliness, there’s a lot of data about the negative impacts of loneliness that was before this, and now we’re all being asked to stay home. That’s obviously creating some additional challenges there. So I would say it’s really important to connect with somebody else, whether it’s a friend, family member, and to stay connected on a daily basis. That goes on my to do list every morning, text my niece, text my nephews, call this person, those are priorities. Other things that I’m doing, movement is really important, I try to stay away from the word exercise because it brings up a lot of junk for people, [LAUGHTER] because a lot of junk has been shoved down our throats about what exercise should be. So, I encourage people to embrace movement, even if that’s pacing in your house. In the book that I mentioned before, The Body Keeps the Score, movement and bodywork is really an important part of managing trauma, so anything that you can do to move. I am getting out in my neighborhood, I’m able to safely walk in my neighborhood and maintain that physical distancing. That does a lot to help me, so movement is really important. Hydration is important. For me, reading is a great option, and again, connecting is just the number on e for me right now to keep myself grounded, and remember that we’re all in this together. But those social connections are incredibly important when dealing with stress.

John: A lot of students and faculty both have reported that they’ve been having Zoom gatherings, social hours, happy hours, and so forth, and also, I think, Netflix Party, the plugin for Chrome is getting a lot of action too, where people watch movies together from wherever they are, and then they chat with each other as if they were in the same place.

Karen: I haven’t heard of the Netflix one, so I’m gonna have to check that out.

John: It’s just a Chrome plugin.

Karen: That’s very cool.

John: My students talked about it, and some faculty talked about that in an informal gathering we had just yesterday.

Karen: And that’s a great example of one of my favorite reminders, which is that students know things, and we can ask them [LAUGHTER] and they will tell us things that we don’t know, so we all just learned something there as well.

Rebecca: It seems like likewise, it might also be important to remember, you know, as you’re saying that students know things… hey, Ada, [LAUGHTER] Just one second. Can you hang on for just one second?

ADA: No!

Rebecca: No? Well, I guess Ada will be on this podcast. [LAUGHTER]

John: And that was our guest host Ada Mushtare joining us for the first time on one of our podcast recordings, and now we return to our regularly scheduled podcast.

One of the things I’ve noticed is that students have been really understanding of the circumstances that faculty can be in. When I’ve talked to other faculty, they’ve talked about how the students have been asking how they’re doing. And I know in my own case, I’ve fallen, in one class, a couple weeks behind in grading, and I said, I’ve been doing eight to 10 hours of faculty meetings every day trying to help people move online, and they’ve been really understanding about all of that in ways that surprised me, because I’d be disappointed if my instructor had fallen that far behind in grading. So in general, I think in some ways, this may have helped both students and faculty connect in ways that they might not otherwise have done.

Karen: What I would classify that conversation under is this idea of humanizing learning. So Michelle Pacansky-Brock is an amazing educator, she has kind of taken the lead on this humanizing online learning movement, and we sometimes also talk about it as humanizing higher education in general. This idea that we can appropriately reveal challenges, failures, interests to our students as a way to build a sense of connection between students and faculty, again, is not new, and many of us have been doing that for a long time, and I think because of this challenge, maybe because more folks are working from home and might have kids running around and pets running around, and not really as much of a choice about distinguishing the personal from the professional, that maybe they are diving into that humanizing teaching and learning movement, and I am glad about that. We know, particularly in the online learning environment, that that can have some really positive effects on teaching and learning. What I would remind people is that we find that when we can build those connections with our students, they’re more likely to persist and to succeed, so find whatever way you’re comfortable with to do that. I don’t think it’s appropriate to reveal the depths of your soul, perhaps, but could you remind students that you’re feeling anxious? Absolutely. Could you let students know that you’re worried about a sick family member? Absolutely. Could you let students know you’re challenged by having kids at home? Absolutely. Do what’s comfortable for you. I always tell folks, if even that makes you nervous, some faculty feel more comfortable just engaging around their content area. So, I tell folks, this is a chance to maybe talk about why you got into your field of study and perhaps how this crisis is causing you to reflect on that choice and what you love about your discipline. That’s an okay place to start too, for some faculty that’s what they’re comfortable with. But, certainly if you’re open to sharing more details, sharing more challenges, I send regular emails to my students. This morning I said, “We’re all still here, we’re hunkered down. We’re saying home. We’re really thinking about those health care workers and frontline workers and we’re so grateful for them.” And then I moved on to some course topics, but it was an appropriate sharing about challenges we’re facing without getting too in depth and it is one of the ways that I connect with my students.

John: Is there any other advice you’d like to share with our listeners?

Karen: I think I just want to emphasize again, the importance of hope, something that we grasp for when we’re desperate, but hope is really a powerful cognitive strategy. The work of Martin Seligman, he writes about something called the Hope Circuit, which is the idea that in the face of just devastating impossible circumstances, if we can find a way to look toward the future with any little bit of hope, that it can help us get through those challenges. So I would just emphasize to people that, for me, hope is a really important research-based strategy that I try to apply in my life. One of the things I’ve been doing at night when I fall asleep, I was perseverating, about all of the scary stuff, and I was projecting into some really dark places and one of the things that I’ve been doing is tried to at that point in my day, to think about a hopeful future and what’s it gonna be like to hug loved ones again, and get to go to a bookstore or the library, which are two of my favorite things to do? And that is one of my practices, and certainly do I go into those other places at other times? Absolutely. But I just want to remind people, I think we can respect and honor the challenges that we’re facing, and also remember hope and resilience, and keep practicing those as well.

John: Excellent.

Rebecca: Apparently, you should talk all the time because Ada is incredibly attentive to you, Karen. [LAUGHTER]

Karen: Oh, hi, honey! [LAUGHTER]

Rebecca: She’s listening to you.

Karen: Oh, I love that.

John: And until you can go to the bookstore, [LAUGHTER] you can order 99 Tips for Creating Simple and Sustainable Educational Videos. It’s a wonderful book, and for those who are creating videos, either for the first time, or who’d like to do it more efficiently, it’s a really great resource and you can get that from Amazon or directly from the publisher. In fact, there’s a discount code that we’ll list in the show notes as well.

Karen: Great. Thank you.

John: Also, we just discovered we had a mutual friend in common, Leighanne Penna, who I worked with at Duke many years ago, and you went to grad school with.

Karen: Leighanne and I were at UMass Amherst back in 2004 together, and we recently reconnected. She’s in Greece, and I’m going to help her campus do some work with transitioning from land-based to online education. It’s really interesting. They’ve made that shift, and now they’re interested in helping faculty develop those emotional connections online, which I’m really excited about, and I hope others will recognize the importance of doing that as well. But it was great to reconnect with her and to find out about that small-world connection.

John: We always end with the question, “What’s next?” which I think is a question we all have in mind these days.

Karen: So, what’s next for me is [LAUGHTER] some puzzles, watching the Masked Singer with my 11 year old and my husband who are home with me, walking my dog, those are part of my daily routine. And in terms of higher ed, I’m hoping to continue to do more to share this message of the importance of becoming trauma aware in our teaching, whether it’s online or possibly land- based in the future, and just reminding folks that empathy is within all of our scope of practice, no matter what our background and expertise, we can always practice empathy, and hoping to help as many folks as possible. That’s something I enjoy doing, it helps me to stay well, and hoping to just keep serving in whatever way I can.

Rebecca: Thanks so much for taking us on a journey from trauma all the way to hope. [LAUGHTER] It was a really nice conversation.

Karen: Oh, well, yeah, I appreciate that. And it is tough to talk about sometimes. And I know I think that’s one of the reasons that we avoid it, and I have a lot of empathy for folks that sometimes they’re just not ready to come to that conversation, but it is important. I think, that those of us who are ready and prepared to engage in that conversation and to start educating others.

John: Thanks again, especially for joining us on such short notice and it was great to talk to you again.

Karen: Thanks, everyone.

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer. Editing assistance provided by Savannah Norton.

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