408. The University Unfettered

Colleges and universities have survived many challenges. In this episode, Ian McNeely joins us to discuss how public higher ed institutions continued to thrive despite the challenges of the Great Recession, low-quality online diploma mills, and the COVID pandemic. Ian is a Professor of History and Senior Associate Dean for Undergraduate Education at the University of North Carolina at Chapel Hill, He specializes in German history and the history of knowledge. Ian is the author of The University Unfettered: Public Higher Education in an Age of Disruption, which examines how modern research universities responded to the disruptions in higher education between the Great Recession and COVID-19 and the lessons learned from these experiences.

Show Notes

  • McNeely, Ian F. (2025). The University Unfettered: Public Higher Education in an Age of Disruption. Columbia University Press.
  • Club Mate
  • Baumol, W.J. (1967).  Macroeconomics of Unbalanced Growth: The Anatomy of Urban Crisis. American Economic Review. June. pp. 415-26.
  • Krueger, A. B. (2001). An Interview with William J. Baumol. Journal of Economic Perspectives, 15(3), 211-231.
  • Todd, E. M., Watts, L. L., Mulhearn, T. J., Torrence, B. S., Turner, M. R., Connelly, S., & Mumford, M. D. (2017). A Meta-analytic Comparison of Face-to-Face and Online Delivery in Ethics Instruction: The Case for a Hybrid Approach. Science and engineering ethics, 23(6), 1719–1754. (an example of a meta-analysis comparing alternative instructional modalities)

Transcript

John: Colleges and universities have survived many challenges. In this episode, we discuss how public higher ed institutions continued to thrive despite the challenges of the great recession, low-quality online diploma mills, and the COVID pandemic.

[MUSIC]

John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

[MUSIC]

Rebecca: Our guest today is Ian McNeely. Ian is a Professor of History and Senior Associate Dean for Undergraduate Education at the University of North Carolina at Chapel Hill, He specializes in German history and the history of knowledge. Ian is the author of The University Unfettered: Public Higher Education in an Age of Disruption, which examines how modern research universities responded to the disruptions in higher education between the Great Recession and COVID-19 and the lessons learned from these experiences. Welcome, Ian.

Ian: Thanks for having me.

John: Thank you for joining us. Today’s teas are:… Ian, are you drinking any tea?

Ian: Recently I’ve been drinking, I’m not sure it qualifies as a tea, it’s technically a soft drink that’s extremely popular in Berlin. It’s called Club Mate, and it’s a yerba mate drink with carbonation and a little bit of sugar, not as sugary as we have over here, but more caffeinated. So it gives you a nice little buzz.

Rebecca: I think it fits in the right category then. [LAUGHTER]

Ian: Yeah, very much so.

Rebecca: I have Lady Grey today, John.

John: And I have wild blueberry today.

Rebecca: Oh, switching it up.

John: Yes, it’s a black tea with a little bit of blueberries added to it.

Ian: Sounds yummy.

Rebecca: Of course, my description is interesting because it sounds like it might fit in that same category of those black teas that had cherry in it that I didn’t like. So we invited you here today to discuss The University Unfettered. Can you tell us a little bit about the origin story of the book?

Ian: Yeah. So it goes back to my first foray, first into faculty shared governance, and then to formal administrative roles. I’d gotten tenure in the mid-aughts, and then a couple years later, the Great Recession came in 2008-09, that was when I was really just beginning to get into faculty service and figuring out what campus was like. And I sensed at that time that this event would have a kind of epical impact on higher education, I just didn’t know how. So I kind of developed a desire to kind of run into this burning building [LAUGHTER] that I thought higher ed would become. And long story short, after a few years of doing kind of faculty senate stuff, I got my first admin job of seeing undergraduate education at my former institution. So I should be clear for listeners that I’m not talking about UNC Chapel Hill, I’m talking about another public flagship where I’d been a faculty member for 24 years until last year, and I spent the entire decade, the 2010s, really delving down into the way universities work and kind of learning at the coal face or down in the engine room, or where the sausage is made, or whatever metaphor you want to pick, about things that I’d never understood before, and frankly, had been socialized to be a little bit skeptical of. I mean, what do Deans actually do? Why are these decisions made? Why is our Xerox copying budget being cut? And then, on a much broader scale, what is happening to higher ed? There had already been a lot of critiques of research and teaching, escalating tuition, political concerns, not yet the types of attacks we see now, and just a general kind of loss of confidence in the public mission of higher ed and of public universities, particularly. So when I got done with that stint in administration, this was more or less after the pandemic ended, I had a sabbatical coming. I thought these two events were a great set of bookends for a study of how universities work on the inside and what that tells us about higher education today. So the Great Recession, 2008-09, all the way down to the pandemic and its aftermath, more or less ending in 2022, went on sabbatical, wrote the thing up. I hadn’t been publishing very much during my admin career, and this thing came out in six months of writing. It just flowed out of my fingertips into the Microsoft Word, and it was a joy to write. It’s a kind of warts and all, this is the way universities work. But despite all the mid-level and minor flaws that we experience in higher ed, the enterprise is fundamentally sound. So it’s a comedy, not a tragedy. There are [LAUGHTER] lots of crazy things that happen along the way, and whether we’re still living in a comedy or a tragedy is something we get to do later. But above all, I wanted folks, particularly in faculty and administrative roles, hopefully, maybe some readers outside the academy, can use this and say, well, at least until recently, this was how the machine was supposed to function, and did a remarkably good job despite it all.

John: You noted that when you entered this position, you were a little concerned about entering this burning building, and you note in your book that state funding for higher ed had been declining for several years prior to the Great Recession, and we saw reductions in state tax revenues during that period, leading to lower state support for higher ed. And also, this was a time there was a lot of for-profit online competitors, some of them of very sketchy quality, and there was a lot of concern in general about the future of higher ed. You note, though, that in response to the challenges that were expected, higher ed continued to thrive during and immediately after the financial crisis. Why were the outcomes so much better than many expected to occur during that period?

Ian: Yeah, great question. So just to cut to the chase, the argument is that over the 2010s market competition reigned supreme, and public universities triumphed in that competition.. There was a flight to quality as students and parents and employers all looked to our established institutions to do what they already had done well. We did not know that at the time. Again, that was why I, myself, got into this line of work, and I think a lot of folks were concerned about: A) cutbacks in state funding, and B) as you said, the threat represented by for-profit online providers. So just to flesh that out a little bit more, a lot of states, including the state where I formally taught, had experienced the declining allocations from state legislators, already for decades, or at least years, running up to the financial crisis. When the financial crisis hit, that put a very big additional debt and the monies available for universities. The reason being that states, A) are often subject to limitations on taxes in general, citizens don’t like to pay that much, B) they’re often obligated to fund Medicare or prisons or K-12 education or unemployment insurance, lots of other things are ahead of the line, from a state legislator’s point of view, before higher education gets its cut. And so the question really was, at the time, would private demand for higher education compensate for the decline in public revenues? We know from generations of economic history that recessions have a counter-cyclical effect, that when the economy goes down, people go back to school to get more educational credentials, but we didn’t know that would counterbalance the cuts that we saw, and part of the reason was the rise of these for-profit online competitors. It’s hard to remember now, but I remember at the time thinking like, are they going to eat our lunch? Are they going to automate education? Are they going to replace liberal arts with vocational training? Are they going to act as the disruptive innovators that run circles around these lumbering, conservative, ancient institutions, and the long story short was that: no, that enterprise failed. And in particular, by the end of the pandemic, we all were treated to what at the beginning of the decade felt like a utopian scenario, and ended up being more of a dystopian scenario where everybody, all of a sudden, had to go online, all at once. And we learned at the end of that that even though online is great, it’s not a replacement for the face-to-face teaching that we’ve done for centuries. And so again, the pandemic was a nice bookend to a decade that started off very uncertain, had a lot of rocky periods during the middle and toward the end, especially with the pandemic, but that ended on a high note, I think. And it was that outcome that we could not have expected to be so good at the end. And again, just a few short years ago, it looked like it was poised to stay that way.

Rebecca: Picking up on the thread of competition. One of the arguments that you make is that competition among higher education institutions has allowed them to effectively respond to challenging conditions and to better meet the demands of their stakeholders. Can you explain how competition among colleges has resulted in desirable outcomes in the period of declining state support?

Ian: Yeah, in a nutshell, competition forces universities and university administrators specifically to be responsive to the demands of stakeholders, whether that be students or faculty members or other administrative professionals, who are all competing in a giant market. So it’s an endorsement that I want to be careful about offering, because I’m not trying to offer a brief for unrestricted laissez faire, Adam Smith style capitalism. But as an historian of knowledge, when I look at the way universities have developed over centuries, going all the way back to ancient Greece and Rome, the city states of ancient Greece, going to the Middle Ages, where urban universities in Paris and Bologna and Oxford and Cambridge were competing with one another. The German Research universities of the 19th century: Berlin, Göttingen, Halle, Freiburg, Heidelberg, and then, of course, the state universities of the United States: Michigan, California, North Carolina, New York. They’re all driven by competition in a common cultural space, a common linguistic area, and that has been a dynamic that repeats itself over time. What I tried to do in the book was to really concretize that at an empirical level, to look at the ways that universities market themselves to students, to look at the ways that universities compete for faculty and try to give them working conditions and salaries that meet the demands of very highly trained professionals, that look at the necessities to provide student services and other fringe benefits and amenities that will bring both faculty, staff and students into being willing to relocate to these universities and work there for a time. And the long and short of it is that those mechanisms are, in themselves, sufficient to guarantee a high quality product, if you will, even apart from the regulation that state governments do to keep those universities true to their public mission. It’s not that the state regulation is entirely unwelcome, it’s that it’s sometimes counterproductive, and that it works best when states provide an overall guideline and, of course, as much funding as they can afford, and then let universities be responsive to their stakeholders. And so it’s the burden of the book to demonstrate, as empirically as I possibly can, the way that dynamic alone keeps universities true to their public missions, despite the fact that they seem more and more to be private consumer goods with a very high price tag attached. That’s a problem. We need to look at it. But it doesn’t undermine the public character of universities like ours.

John: A lot of faculty, though, are concerned that this sort of focus on competition or on corporate-style tactics can damage that public purpose that you’re referring to. But instead, you argue that the market pressure has strengthened this commitment to the public good. Could you elaborate a little bit on that part of the argument?

Ian: Sure, and I should say I started off the book, and I started off my administrative career, being one of those faculty who was irked, ticked off, skeptical of, cynical about, key performance indicators and brand management and the role of athletics and a lot of things that do clearly derive from a kind of corporate-style internal management. But I’ll give you two examples of internal management of universities where, despite the adoption of those tactics, the public mission, the commitment to knowledge, the commitment to teaching and research, was maintained, and one of them is kind of more of a pure positive and one of them’s more ambiguous, so it’s not like it’s all roses. Let me explain a bit. So there’s one chapter on… basically it tracks the student tuition dollar as it moves through the administration, and specifically what we call a budget model, a formulaic allocation of student tuition based on the number of credit hours and the number of majors and the number of degrees that any given department produces. And this is clearly a very capitalist type of system, the departments that compete for students that get those butts in seats. If you’ve ever been to a faculty meeting, you know that’s what the Deans want. It does feel very corporate, but what I try to show in very great detail is the way that those incentives: A) really do encourage departments to be responsive to student needs, to be in service to their stakeholders, but B) are counteracted by cross-subsidies that don’t simply steer dollars to whatever an institution-wide popularity contest run by undergraduate students dictates. There are decisions made as a part of that that balance, again, public goods and the pursuit of knowledge against the competition for budget dollars and satisfying consumer demand. The other example, and I devote another chapter of this book, is around research metrics, around efforts to measure research productivity, not only in terms of NSF and NIH federal grant dollars, but in terms of attempts to count and quantify the value of publishing an article or a book: how many readers does it get? How many citations does it get? How do I stack up relative to my colleagues? How does my department stack up? Can we measure something as complex and ineffable as creativity, as scholarly and scientific creativity, and there, as I mentioned earlier, the record is a little bit more ambiguous. Yes, in some ways, it really does help to not just trust that faculty are off thinking big thoughts in the lab or at the library, but there are ways in which there’s a limit to how much we can attempt to measure and to increase productivity and creativity by measuring things even more intensively, article citation counts, federal grant dollars, et cetera. But even in those cases, I argue these kind of quantifiable corporate-style performance metrics and indicators don’t undermine the fundamental commitments of faculty and administrators to do some version of what we’ve always done, which is to pursue knowledge for its own sake. So that’s what I would tell to my former self as a skeptical faculty member, and then to anyone else who might be coming into this wondering, I think rightly so, “How do these decisions get made in administrative conference rooms?”

Rebecca: I think maybe staying on the thread of faculty skeptics, [LAUGHTER] faculty often voice concerns that institutions are shutting down traditional liberal arts majors in the humanities and social sciences to focus more on STEM disciplines. You argue, though, that this is not a very cost-effective strategy given differences in education costs across disciplines. Can you talk a little bit about the cost difference between traditional liberal arts and the STEM disciplines and some of that decision making that’s happening.

Ian: Yeah, it’s a misconception that STEM disciplines are highly profitable and they kick off subsidies that then have to backstop the declining budgets of their poorer cousins in the arts and the humanities. It varies from institution to institution. But what I found in the case study that I used is a fairly widespread pattern whereby, in fact, if you look at the expenditures per credit hour delivered, it’s the natural sciences that run at a loss, if you want to adopt that kind of crude profit and loss, and it’s the social sciences, think those large introductory sociology lectures, for example, where you have one faculty member and a small team of graduate students generating 1000s of credit hours, those departments actually run a surplus, and that surplus within a college of arts and sciences often can be used to backstop the losses that are run in STEM disciplines. In that equation, as I found, at least in this case study, it was the arts and the humanities programs that more or less broke even. So from a sheer profit and loss perspective, if a trustee were to come to me and say, “We need to shut down all those departments that aren’t making money and steer money to the ones that are efficient and good,” they might be expecting a dean or the administrator to say, “Well, we need to keep the English department. We can’t just give all the money to the biology department,” when the answer might well be, “Well, we’re not going to close down the Biology department simply because they lose money, and we’re not going to reward the English department, simply because they’re so profitable an enterprise. We have other considerations at play.” The takeaway is, and this varies from institution to institution, it shouldn’t be surprising that STEM is more expensive, science is expensive, laboratories are expensive, equipment is expensive, and we should cross-subsidize that. It’s just not the case that the liberal arts run a loss. This is a whole separate conversation we can have. But another thing that we know is that liberal arts degrees pay off handsomely over a lifetime. If you are concerned about: “What can I do with a degree in liberal arts? Do I have to major in STEM or business?” The answer is no. If you major in STEM, yes, if you become a medical doctor or an engineer, you’re going to make a lot more money over your lifetime. That should be no surprise. But if you major in a humanities field or one of the humanistic social sciences, your lifetime earnings capacity is equal to, if not greater than, business, journalism, and indeed, many of the STEM fields, like biology.

John: And adding to that just a little bit, the probability of a student entering into a discipline and succeeding and graduating with a degree in that discipline is much higher in the humanities and social sciences than it is in many STEM fields, which is a separate issue that also needs to be addressed. I was at a meeting this morning where it was noted that the Department of Education is using College Scorecards that look at the earnings of new graduates based on their entering major, which is a bit troubling in a lot of ways, because, as you mentioned, the return to education is best measured by students’ lifetime earnings, and also students change majors quite often over the course of their college career. When you just look at the earnings of recent graduates, it’s a relatively poor predictor of lifetime earnings, because the earnings of college graduates rise quite a bit over time, and much of the gain from education comes from that more rapid rate of growth compared to high school graduates , which is perhaps related to another point that you made in the book, which was that political interventions are sometimes harmful when they get involved in the decision-making processes of institutions. Can you talk a little bit about that?

Ian: Absolutely, and maybe for the purposes of this question, I’ll set aside capital “P” politics, ideology, partisanship, the type of climate that we’re living through now, though I’m happy to come back to later. I would offer a few examples of small “p” politics, or even just policy-making interventions that, in most cases, are very well intentioned and driven by people who have all the best values at heart, and that still backfires. So return on investment, as you just mentioned, is one of them, what is the documented value of a college degree? And there’s so many methodological challenges there, from using your incoming major to using the first job that you get out of school. And there are as many counterintuitive stories in that area as there are ones that gratify your preconceived notions. So one that I’ve heard quoted a lot recently is that at the current moment in the job market, the unemployment rate for ethnic studies graduates is lower than the unemployment rate for computer science majors, because, for the time being, the bottom has dropped out of the computer science entry level field because of AI, and the ability to enter a profession where you deal with ethnic diversity is actually at a premium. So it’s really challenging methodologically to measure return on investment, much less to design incentives and mandates that universities have to adopt in order to deliver their education. So another large argument layered across the book is that more often than not, any attempt by well-intentioned state and federal policy makers to dictate how universities respond to their stakeholders, to scan their environment, to seize on opportunities, is likely to produce sub-optimal outcomes. And just very briefly, I can give you a couple of other examples, and we can delve in further. So a lot of states have experimented with performance incentives attached to particular outcomes that they want to incentivize, things like workforce development, things like the diversification of the graduating class, and a lot of times, those produce more bureaucratic compliance infrastructure than they do demonstrable results. In the book, for example, I look at the state where my prior institution was located, the case study for the book that understandably, at the time, wanted to incentivize state universities to graduate more underrepresented racial and ethnic minorities, and so they attached a $6,400 performance incentive to each institution to say, “Hey, you’re gonna get more money for serving these students. You can use some of that to stand up more services to help them out.” Well, in that particular case, it made much more sense to go recruit an out-of-state student who would pay much higher tuition. In this case, $9,000 instead of $6,400 because that would be in the financial interest of the institution. So despite the attempt to kind of play with these incentives, to steer and nudge a university in a particular way, it had the effect of not doing much to change the equation. All it did was to add another layer of complexity to the budgeting. A second example that I bring up is the way by which we accredit universities, another thing that’s very much in the news today and the whole mandate that all universities are under to conduct assessments of their general education and other curricula, to attempt to measure that which is arguably not measurable. How much do you learn in a given liberal arts course, or even over two or four years? All well intentioned, designed to document: Are we teaching what we claim to? Are our students learning what they need to? But in the book, this is one of the very few actual diatribes in what I hope is otherwise a fairly even-handed approach, I try to show that a lot of that assessment theater is just that, it doesn’t fulfill the policy or political objectives it aims to, and it only fetters universities even further.

Rebecca: How do we get around that? The idea that you have all these policies in place really because the spirit of what’s there is what’s important, but the outcomes are not there, and we’re just kind of like ticking boxes and not really doing what probably most people actually desire to do.

Ian: A year ago, I would have said it’s a devilish problem that needs to be tackled, like hacking back any other set of weeds, that we should go through with a very calibrated set of gardening tools and prune out the overgrowth. Through factors beyond our control, we’re in the middle of to switch metaphors to category five hurricane that is clearing out a lot of old practices, possibly including accreditation, possibly including the Department of Education, things we would have never wished for and will certainly come to regret in many ways, but that will have the effect of possibly clearing a lot of ground for us to rebuild in a more thoughtful way. And what I would like this book to do is to sort of illustrate why we need to build back better in a different way, and in a way that is much closer to the way we used to do the things before these bureaucracies became so overgrown, before these gardens of weeds became so thick and impenetrable.

John: One of the things you address in your book is the rising cost of tuition, which has long been a major concern of people concerned about the future of higher ed. And you refer to the Baumol disease, which suggests that the relative cost of higher ed is bound to increase. Could you give us a brief summary of the Baumol disease, because unfortunately, not everyone is familiar with that argument?

Ian: Yeah, and here I want to concede that this is very much not my own argument. It goes back to the late 1960s, but the classic example is a string quartet or a haircut, any good service or function that is performed by human beings that is difficult to automate, difficult to accelerate, difficult to optimize. You could increase your production of string quartets by playing Beethoven at six times the normal speed, but it’s going to sound pretty funny. You could speed up a haircut, deliver more haircuts in an hour, but I don’t think anyone wants those scissors flying at that high speed near their heads. So there’s certain things that you just cannot increase the productivity of, and higher education is one of them. We had an experiment, again, through the 2010s: Can online automate higher education, and again, the results seemingly have come back: “No, they can’t.” So in essence, the idea is that things that are highly labor intensive are going to experience higher rates of inflation than things that can, in fact, be automated, like automotive manufacturing or any number of other manufacturing processes, so that over time, you would only expect the relative cost of higher education to exceed the relative cost of manufactured or otherwise automated goods and services. And I think the point there to emphasize is that Baumol’s cost disease in higher education is as old as the golden age of higher education itself. It’s not only not a new problem, but it first arose and began to be noticed during the very decade that American higher education… call it a golden age, whatever… rose to international prominence. It is a feature and not a bug. It is an inescapable condition, not a disease that admits of an easy cure.

Rebecca: We’ve talked quite a bit about costs, and one of the issues that students certainly face is sometimes leaving college or a university without a degree, but still quite a bit of student loan debt. And this is certainly true for first-gen students, students from low-income households and students from historically minoritized groups. You’ve noted that the origin of these differences occurs [LAUGHTER] before students enter college. But what can colleges do to help reduce these equity gaps in outcomes?

Ian: So first of all, there’s pointing out that at a lot of public flagship institutions, including the case study in the book, the average debt for students who graduate with any debt at all is on the order of $20,000, or it was during the 2010s, which is not chump change, but as a debt to be paid off over a career is far less than most people’s mortgages. So even though debt is real, even though tuition has gone up, even though students and parents can’t afford, through a combination of grants and loans and financial aid and summer jobs, most middle class students can come out with a reasonable package afterwards. It’s also worth noting that some of the tuition increase that we saw in the 2010s, as I said earlier, had to compensate from declines in public state legislature funded expenses, and so was simply back-filling dollars that had been taken away by appropriations cuts, but particularly after the middle of the 2010s, after that gap was filled, some of that tuition money was plowed back into student services to elevate the quality of the experience and the support for everybody, and not just to make up for lost revenue. Now, there were a lot of critiques at the time of lazy rivers and climbing walls, if that rings a bell, that a lot of these extra tuitions and fees were plowed into fancy amenities to make student rec centers or dorms feel more like country clubs, and there were some instances of kind of waste, fraud, and abuse in that area, but in general, these monies were plowed into scholarships, into support services for first-gen, transfers, other underrepresented students, and before the recent restrictions placed on diversity, equity, and inclusion into programs that cater to specific racial and ethnic minorities. I do say in the book that there are distinct limits to the abilities of even the most well-intentioned and well-resourced higher education institutions to fully close those equity gaps, because, as we all know, by the time students arrive in college, they come from very diverse backgrounds, socioeconomically speaking, and in particular, K-12 education is both dramatically underfunded across the board and highly correlated with zip code, because it’s funded by property taxes. And I have a long session in the book, it’s a bit of a digression from higher education, but I felt it needed to be said, that it is our K-12 system, and frankly, our entire society, that underserves people who do not come from a middle class background, who cannot take on $20,000 of debt, give or take, and who come in from profound social, economic, psychological, cultural disadvantages that we cannot in higher education be fully expected to offset. And, if anything, a lot of the populist backlash we see against higher education is driven by that circumstance for reasons beyond our control and that aren’t our fault. There are huge numbers of people, white, black, brown, and otherwise, who are being. radically underserved by our public policies, who look at what they perceive as special treatment for ethnic and racial minorities by universities and wonder, why am I not getting that deal as well? It’s not the university’s fault for doing that. It’s the fact that we have left so many people behind. There’s a sentence in a book where I say, basically, universities and colleges are our welfare state. I’m a European historian. So in Britain, they have the National Health Service. In France, they have free childcare. In Germany, they have labor unions. In Scandinavia, they have a wall-to-wall set of services for everybody. We during the entire century, and in fact, the last two decades, after we began to dismantle the welfare state in the United States, have looked to higher education to counteract all the deficits in education, health care, unemployment, poverty abatement, you name it. And that’s admittedly a very long answer to your question that takes us very far afield, but I wanted to do what I could in the book to put that equity gap question into a really larger political and policy context.

John: There’s a lot more we can do at all levels to address those issues that we haven’t been. But let’s go back to an earlier topic, where you mentioned online education a couple of times. Was that really a very effective test of online education when we went online during COVID? Or was that a test of what happens when you have a lot of people who were unprepared to either take online courses or unprepared to teach online courses, who were suddenly thrust into an environment at a fairly challenging time, and it was a failure pretty much every way in which we could measure it. But there have been some studies that have found that prior to that point, online education did result in outcomes that were consistent with, or in the case of hybrid instruction, superior to those in terms of some assessments of learning, at least. Perhaps is the criticism of online instruction a bit overdone in general in society as a result of the experience of the pandemic?

Ian: The short answer is yes, I couldn’t agree more. I think that, if anything, the pandemic soured a lot of faculty and students on what had been and still could be a very promising set of pedagogies. I think the long and short of it was that, yes, we did learn that we preferred to be back in person, that probably would remain true even had we had time to prepare the best online pedagogy as possible. But the fact that we all rushed into it meant that we all did some version of a bad job, and I speak of myself and probably everyone else who had to learn these things very quickly. What surprised and disappointed me was that the reaction against online was so severe coming out. And I know that different institutions have had different trajectories, but at my prior institution, and also at UNC Chapel Hill, the moment that the pandemic was over, it was like, “Thank God, now we can go back to butts in seats,” [LAUGHTER] and we know that’s not the answer either. So I’m hoping that a couple years out, we were thrown in the deep end, into a very cold pool of water, and naturally we wanted to get right back out again. The silver lining is we’d learned that we could sort of swim, we could dog paddle, or at least keep our heads above water. Maybe now let’s go back and learn the butterfly stroke. Maybe let’s invest in online and particularly hybrid or HyFlex modalities that I think have enormous benefits. Some students learn better online. A lot of students would for reasons of convenience. They have jobs, they have other things to schedule. At UNC Chapel Hill, we’re growing the size of the undergraduate population, but we’re constricted by a very antiquated campus. Can we move some of those classes online so that we don’t have to build more classrooms? Any number of reasons to, I think, reopen the experiment on online education. I would say, in general, this is something I wish I’d developed more in the book, but I’ve been thinking about ever since, there are a lot of experiments in teaching that we were really excited about in the 2010s that came to a crashing halt during the pandemic, and it’s high time to sort of dust those off and make another run at the ones that at least were most promising.

Rebecca: So higher education institutions today are facing all kinds of new challenges related to, I think, what you would call, maybe the capital “P” of politics on higher education institutions and expertise more generally. We’ve got the enrollment cliff and a decline in the perceived value of higher education by a large share of the population. What advice would you provide to higher education administrators in addressing these and all these other new challenges.

Ian: Great question, and maybe I’ll disaggregate what I think are the real threats from the ones that are serious but not existential. So the enrollment cliff, for example, that’s real, We know that and different institutions are experiencing that differently. Flagships generally have the first pick of students, so even in states where the demographics are softening, they can still make their classes. Other institutions may have difficulty filling their classes in the first place, or at least filling them with qualified students. One lesson, and I don’t mean to be glib here, is that those challenges are a known unknown. They’re of the same kind, even if not the same degree, as we experienced in the 2010s in other circumstances. So I have a lot of faith in institutions to ride out that type of change. It won’t be easy, it will certainly be painful. It will cause layoffs and gnashing of teeth, but institutions are resilient, and one of the lessons of the book is like we can take a lot of blows of that nature. I’d also push back on the narrative that higher education has experienced a decline in perceived value. I think there have been political attacks that are very ideologically motivated, but if you ask the average parent or student whether college is worthwhile, not only as an investment, but as a life experience, most of them will say yes. To me, there’s a huge disconnect. I never run into students or parents who say, “I’m not coming to university because it’s full of woke crusaders.” I mean, they may believe that to be the case, but it doesn’t cause them not to sign up. [LAUGHTER] And in fact, I would argue it’s just not the case to begin with. So we’re experiencing a political crisis, rather than a crisis in public opinion. There are some good stories that are concerning that the value of a college degree in purely economic terms is softening, but that may be because the value of college type of skills, you know, being a welder or a plumber is experiencing a renaissance, or at least a rediscovery. That’s a good thing if we don’t have to require every student to go to college for four years, because it’s not for everybody. We should really help people, whatever their skills are. So that leaves the last bit, which is political attacks, and that’s where I’ve begun to feel that we really are at a different universe from the one we were in as recently as I would say, 2023. I was finalizing the conclusion of this chapter. I believe it was… well, early 2024 when we had the first round of congressional hearings into the war in Gaza and some of the flickers of McCarthyism that have since blossomed into a full on conflagration. And that’s not to take a stance on the war or on the prevalence of anti- semitism, but just to say that already, before the current administration came into power, there were indications that we are entering a new phase of McCarthyism, and I’m not a scholar of McCarthyism, but I feel like we are certainly well beyond that now, in the same sense that the wider scandals and crises engulfing our federal political system exceed Watergate by an order of magnitude. So I have to sort of live in this tension, as I’m sure all of you who are listening do as well. In my day-to-day life, I feel like I’m living in truth. Life goes on. Universities are wondrous things. They’re factories of goodness. And then I read in the papers outlandish attacks on things that are either being blown all out of proportion or are simply false. And all I can say from kind of my position in the trenches is that I’m going to try to save as much as I can for as long as I can, and try to let go where I can’t affect the wider discourse. For example, this is public, so I’m not divulging anything, and certainly not concealing anything either. There are a lot of state and federal mandates in the past year to eliminate DEI from the curriculum with no definition of what DEI even means. And so in a lot of meetings I have been in, and that’s true of many others, you’re trying to interpret a mandate that literally makes no sense. You know what’s behind it, but you don’t know how to respond to it. What does an executive order signed by the President of the United States really compel us to do and it’s unclear what direction we’re headed in. I don’t want to be pollyannish. I do think the lesson of the book was certainly the 2010s were a crisis, and we survived that crisis well. History never repeats itself exactly. So we could look back on the 2020s and say, “Well, we survived that too. We were steeled for what came after us by what already had come after us before. We had our muscles worked up.” Or this could be the end. [LAUGHTER] This could be the end of American civilization as we know it, or anything on the spectrum in between. It’s really impossible for me to say at this moment.

Rebecca: Well, we always wrap up by asking, what’s next?

Ian: Yeah, so what I want to do is continue in two veins. One, I would love to do more advocacy and public communication of the sort we’re doing right now on this podcast. I hope people read the book, obviously, but I would love for it to become a platform for me to continue sort of speaking from the perspective of a faculty administrator working in the trenches and about all the good things that are going on in higher ed, despite the headlines we see. And so the second piece of it is to continue doing the work. I mentioned at the very beginning II did admin for a decade, I took a sabbatical, I wrote the book, then I moved to UNC Chapel Hill, doing a very similar version of the job I’d done before, because I just love this stuff, and if anything, I want more faculty to discover the pleasures of serving students, serving the research mission, doing the work in the trenches. It’s not always glamorous, but I will say, it’s the first time I’ve ever used my liberal arts degree as a liberal arts degree. I majored in history, and I got a vocational degree in history because I became a history professor, and it was only in doing administration that I realized that I have transferable skills that I learned from that that apply to whatever I wake up in the morning, and it’s a new problem I’ve never seen before, and I have to figure out. So when I sell the liberal arts to students and to parents, I say like “I discovered this late in life, when I was in my 40s, you shouldn’t have to wait that long.” But I guess the short answer to “what’s next?” is I’m going to keep on keeping on, and I hope that whether you’re a faculty member or a staff member or administrator in higher ed listening to this, you’ll do the same and discover more opportunities to network. And if you’re not in our world and you’re a little bit concerned about what’s going on, rise to our defense, advocate for us, or at least don’t leap to conclusions about what’s happening based on what you read in the papers. 99.8% of what’s happening in any public or private college or university in the United States is a good thing, full stop, and the more of it we can offer to more people, the better.

John: And I very much appreciated reading your book at a time when I was somewhat dismayed about the prospects for higher ed, the fact that we’ve come through some very significant challenges and actually made some substantial improvements in the role that higher ed plays in serving the public good, was very encouraging as a message.

Ian: Thank you. I have to read my own book for the same reason, because [LAUGHTER] it could get kind of challenging sometimes.

Rebecca: Sounds like an important one to have on the shelf, then, right? [LAUGHTER]

Ian: Well, the irony is, I couldn’t have planned this better. As you may have noticed, the University Unfettered is published by Columbia University Press, and I’ve been joking that this is the most outrageous publicity stunt in the history of publishing, because the whole thing around Columbia has just been manufactured to make my book look good. If only that were the case. [LAUGHTER]

John: If it sells well enough, maybe it can pay off the bribe they had to make in order to continue their existence.

Ian: I’m expecting at least $200 million in royalties from this. [LAUGHTER]

Rebecca: Well, thanks for joining us. It was a pleasure to chat with you.

Ian: Yeah, thanks for having me. I really appreciate it.

[MUSIC]

John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

[MUSIC]

366. Connecting to Core Values

Engaging and motivating students starts but doesn’t end with inclusion. In this episode, Bryan Dewsbury joins us to discuss ways of connecting class content to students’ core values to prepare students to productively engage with their communities as we work with our students to make our disciplines more equitable.

Bryan is an Associate Professor of Biology at Florida International University. He is the Principal Investigator of the Science Education and Society research program, an Associate Director of the STEM Transformational Institute where he directs the Division of Transformative Education, and a Fellow in the John N. Gardner Institute. Bryan is also one of the co-authors of The Norton Guide to Equity-Minded Teaching. He is the developer of a free MOOC on Inclusive Teaching, offered through the HHMI Biointeractive and Science and Education Society. Bryan is a highly regarded keynote speaker and workshop leader.

Show Notes

Transcript

John: Engaging and motivating students starts but doesn’t end with inclusion. In this episode, we discuss ways to connect class content to students’ core values to prepare students to productively engage with their communities as we work with our students to make our disciplines more equitable.

[MUSIC]

John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

[MUSIC]

John: Our guest today is Bryan Dewsbury. Bryan is an Associate Professor of Biology at Florida International University. He is the Principal Investigator of the Science Education and Society research program, an Associate Director of the STEM Transformational Institute where he directs the Division of Transformative Education, and a Fellow in the John N. Gardner Institute. Bryan is also one of the co-authors of The Norton Guide to Equity-Minded Teaching. He is the developer of a free MOOC on Inclusive Teaching, offered through the Hhmi Biointeractive and Science and Education Society. Bryan is a highly regarded keynote speaker and workshop leader and he recently provided the keynote address at the Academic Affairs Retreat here at SUNY-Oswego at the start of the current semester. Welcome back, Bryan. It’s good to see you.

Bryan: Thanks for having me back. I hope that the welcome back means that I was good the first time. [LAUGHTER]

John: People are still talking about your keynote. They were really impressed.

Bryan: Well, I’m glad you all enjoyed it. How are you all doing?

Rebecca: We’re doing great. Today’s teas are:… Bryan, are you drinking some tea?

Bryan: I’m not right now because I actually did have some for lunch. So I’m on campus right now at FIU, Florida International University, and I had lunch with a colleague, and we did have some tea. So, does earlier count?

Rebecca: Sure. Do you want to tell us what you had earlier?

Bryan: I don’t know if I said this in the last episode I was here, but I grew up in Trinidad. I know I said that part, but when I was growing up, the main tea that at least my mother would buy is Lipton. Like it’s almost to the point where most of us didn’t know there were other types. [LAUGHTER] So you come to America and you see, like 19 labels in the grocery, but of course, because of that, that’s kind of the tea I like the most, because that’s just what I was used to. So when I do see it, I like to have it. I’m not a big tea drinker. Oh, that sounds like sacrilege to the podcast, but when I do drink tea, that’s sort of my preference, and it’s just maybe kind of a nostalgia thing. So that’s what I had.

Rebecca: That makes sense.

John: I have a tea which is new to me. It is a black tea with cherry from one of Rebecca’s local tea shops, and I forgot the name. I had to rush here from a meeting, so I didn’t get a chance to jot down the name. But it’s delicious.

Rebecca: Oh, I’m glad you enjoyed it. I’ve mentioned it before. I think the smell of the cherry teas are really good, which enticed me to buy them. And then I discovered I like, absolutely hate the flavor of cherry teas.[LAUGHTER] And so I gifted them all to John because he likes them. I have just a Scottish afternoon tea today. John.

John: Very good.

Rebecca: Nice and plain, without any cherries. [LAUGHTER]

John: We’ve invited you here today to discuss your work on inclusive teaching. Could you tell us a bit about how inclusive teaching has become a substantial focus of your work?

Bryan: Yeah, so it’s a good question to answer, because, how do I put this? I actually don’t think it has. It has, but it hasn’t. Let me explain why. I do talk about inclusive teaching a lot, but the real focus of my work is education that is designed in a way that everyone can access it, and when they access it, they can be their best selves in that experience. And when they are their best selves, then they become this really engaged, loving, thriving participants in an evolving democracy. That in three sentences, if that was three sentences, that’s the thing we are trying to unpack as a group, not just through research, but through communication, through professional development. And so the inclusive part is a step towards that big a goal, because for the thriving to happen, for the access to happen, we have to sort of figure out, what are the barriers that are currently present that don’t allow people to be their best selves when they’re in a classroom, that don’t allow students to access certain institutions, that don’t allow them, even when they do access them, to graduate with the kind of credentials and the kind of mindsets and ways of knowing, ways of being, that allow them to understand how crucial it is for them to be engaged participants in a democracy. So inclusion is part of the riddles that we are trying to solve, but it’s not the end point, and to that extent, we have written a lot about it, I’ve talked a lot about it, but I think it’s important for people to know that our goals are bigger than that, without diminishing inclusive work, our goals are much bigger than that.

Rebecca: Can you talk a little bit about your work in the STEM Transformational Institute in particular? I think it’s interesting in that role, how the role of democracy in your work, in moving democracy forward, fits into STEM because we don’t always hear those in the same sentence,

Bryan: Yeah. Well, yeah, or never, right? So I think that there’s two questions you’re actually answering. So I’ll talk about the institute first. It’s a pretty remarkable group. I’m one of several fascinating individuals who work here on the faculty side. Many of us, like myself, have a departmental appointment, whether it’s biology, engineering, physics, math, chemistry, and some other percentage of our appointment is with the Institute. What that allows is most… all of us, actually… were trained in some STEM discipline at the undergrad and PhD level. And so we can teach the classes. We can teach basic science classes. We can think about that ecosystem and that culture, right? Biology culture, physics culture, but discipline-based education research compared to other fields of research in biology, physics, or any of the above is relatively recent. And I think there is an understandable challenge of traditional STEM scientists in understanding and evaluating the kind of work that people like myself do. And so having a place like the STEM Transformation Institute creates several things. Number one, a community, for those of us who are thinking about education research in STEM to collaborate, to be in community, to ask questions, to write grants together. But also, there’s a mechanism for us when we kind of go through the ladder process for the STEM transformation Institute, to contribute some kind of understanding, to put all packages in perspective. Obviously, when you have this amount of faculty, and I think it’s maybe 20 of us, I can’t remember the exact number, some economies of scale benefits come with that. And so you can write bigger grants, because you have the intellectual capital there, you can have much more collaboration across the different STEM disciplines and with non-STEM disciplines. And then the Institute also has a unit called FIUTeach, which mainly focuses on training pre-service STEM teachers, a pretty robust, maybe the nation’s largest learning assistant program, undergraduate learning assistant program. And there might be some other pieces to it, but those are kind of the three things we tend to be known for on campus. So now, pivoting to your question about STEM and democracy, without taking up your whole podcast [LAUGHTER] giving a history lesson on Enlightenment thinking, the STEM instruction that we are seeing in classrooms today is really a product of maybe, I would say, a mix of the post-World War Two US higher ed-government alliance that kind of proliferated at that time, and the Humboldtian model of graduate education that became popular in the early 1900s. I think John Hopkins may have been the first place that some of that started and then some of the Sputnik-era stuff. And so the way too superficial summary of it is, if you were trained as a subject matter expert in STEM, your role in class was basically to tell people stuff. It wasn’t, perhaps said explicitly, but you were a big gatekeeper to that information. Because, remember, there was no World Wide Web, there was no Google search. In some cases, there wasn’t even really a lot of textbooks, right? And if there were, prohibitively expensive. So the only way you got to find out how big the glaciers were in in the Arctic was to hear the person who got on the boat to go there to talk about it. And there’s some other pieces to it. And I would encourage listeners to read the book Amateur Hour by Robert Zimmerman, because it’s discussed way more specifically and way better than I’m describing it, but there was some gender dynamics to this, because remember the normal schools that existed in the 60s and 70s, and who were the faculty there, and then, because of that association, how college faculty felt about teaching as a skill in and of itself. So there’s a brief period where there was some discussions about college professors getting trained. That died. [LAUGHTER] That didn’t last very long. So okay, I’m saying all of that to perhaps take us even further back to the role that Enlightenment thinking played in the Declaration of Independence, and more specifically, the influence that Enlightenment thinkers like John Locke, in particular, who wrote Treatises of Government played an influence in Thomas Jefferson and some of the language that you see in the Declaration of Independence, and I’m thinking of one line in particular: “We submit these truths” to “a candid world…” Book recommendation: Jill Leporie These Truths, some of this is me interpreting her writing. It’s basically kind of saying, Look, man, we have these 13 colonies, we’re gonna try this out. We’re not gonna get everything right. We’ll see what happens and we’re gonna have to keep working at this. And in the same way, the scientific method and Enlightenment thinking comes with some expectations of critique, self critique, public critique, falsification, seeing new evidence and changing your mind on things and all of the above moving towards the sense of whatever you’re trying to understand. It improves over time because you are willing to keep refining and refining and refining. So in so doing, STEM, or specifically, science, has so much to teach us as citizens of a nation that is constantly trying to improve and what an improvement process looks like from a social perspective. And this is what I tell students: same when you collect data and okay, right now, it seems like you can’t disprove your knowledge, however you want to put that, but somebody’s going to come across and collect different data and critique those assumptions and improve on your methods. And that’s how we have vaccines that could be made in like two hours now, right? I mean, I’m exaggerating. So that same humility you have to display when you approach your intellectual pursuit is the same humility that I’m asking you to think about when you are in the public domain, when you are at church, when you are listening to news, when you are making consumer purchases, when you are listening to information come across your television. When you have to absorb all of the endless data that exists out there, that same critical mindset, but also mindset of humility that we ask of you in this culture of science and the culture of STEM, that has transferable lessons to other parts of how you live your life. And I think it’s a very under discussed component of STEM teaching, of how just STEM itself and science itself, the practice of science, is discussed with students. And I guess, Rebecca, what I’m basically said to you in five minutes is that we lean heavily into it, right? We talk about these things openly.

Rebecca: That’s great.

John: And we’re living in a world where we do need an informed citizenry, because there’s so many sources of information out there that are not so reliable, and the development of those critical thinking skills are incredibly important right now, given all the various sources of misinformation.

Bryan: And part of it too is I’m only… I don’t know if I should say only… but I’m 44, so I’m old enough to have grown up in a time when you had to go to an internet cafe to check your email for $20 an hour. We lived through this just remarkable transition of information ubiquity. I mean, I had a Encyclopedia Britannica set from A to Z like my mom used to joke with me, I would read it like a book. That’s how nerdy I was, right? And I remember looking at those 18 books or whatever, and thinking like, how much information is in here. You have that times infinity at the click of a button. I would just wonder, if we don’t pause long enough to reflect on what a sea change that is in terms of having easy and quick access to information. Now, that’s not the same thing as having knowledge. [LAUGHTER] So now the challenge has shifted. So if maybe initially it was being able to access that information and knowing all of the beautiful things that is happening around the world, now it’s how do you sift from all of this to pick out the information that’s useful, that’s credible, that’s reliable, that’s truthful. And I think our teaching and the way we think about teaching needs to shift with that. I don’t know, man, sometimes John, Rebecca, I have all due respect for online classes, this is not like a for or against, but I’ve always taught in person throughout my career, and I just absolutely love it. But as a commodity, and using the class that I teach a lot, intro bio, all of the learning outcomes I have in my syllabus, all of them, you can find a very good lecture on YouTube for free. You’re not gonna find maybe the test bank and all that. I get it, all of that, right? So in terms of accessing the information that we talk about in the class, the tuition and the three credits, and Bryan Dewsbury, I’m not a buyer. You just need a laptop and good working internet. So what is the added value I provide? What’s the added value that the institution provides by asking you to fork over a tuition check and housing and gas money to get to campus and all of that stuff, to physically be here. And I’m really curious, just as a thought experiment, if you were to put that question to all instructors, what will we say? What can we honestly say? Maybe 10,15, 20 years ago, you would say, “Well, how else would they know how DNA replicates? [LAUGHTER] I got a PhD in DNA, so therefore I have the right to tell you, right?” But I don’t think that argument holds as much water anymore, any water. And that, to me, is not perhaps the challenge, is the opportunity of the new information landscape.

Rebecca: It’s interesting that you bring up the encyclopedia in that kind of curated experience, but there’s also curated experiences online. Sometimes it’s hard to find those curated experiences to know that something’s of good quality, but even if it’s a curated experience, and even if it’s an inexpensive or free experience, you still have to have the motivation and the determination and the context, maybe, to put the pieces together to kind of figure it out on your own. [LAUGHTER] If you have something on the side, like you’re trying to do. How many of us have tried to sit and learn and do something on your own? I’ve been sitting and trying to crochet in the round in the evening, and I sometimes get frustrated using a video. [LAUGHTER] I want someone to show me how to do it, like, sit there and I can ask questions, and I want it to be interactive. This is just one example of just a thing that you want to learn from a person and have a dialog and be able to troubleshoot and have someone’s expertise to work through. And you think about the opportunity that you have as a faculty member to curate experience with readings and activities and classroom experiences, and then faculty maybe complain that students don’t engage in that full experience, and sometimes it’s because students can’t quite figure out what’s relevant to the next step or whatever. Can you talk a little bit about some of the ways that you might connect those assignments or other things that you’re doing in your classes to give students that relevance, or to actually answer your own question, like, what is it that we’re doing in our classes that give the students the reason why to come to class or why to do this experience, as opposed to do it on the side?

Bryan: Yeah, great question. Rebecca. So I’ll give you three examples that address your question, perhaps in slightly different ways. To me, another way of asking your question is when we do something in a class or when we have things in our syllabus or curriculum, why is it worth doing? That is a fair question for somebody, especially at the prices college is asking students to pay. That is a fair question to ask. And there are perhaps too many situations, maybe not intentionally, where there is an implicit eat your vegetables approach in that, “because I said it’s worth doing,” right? Like I have the great book, and I’m the PhD, and it’s worth doing, and so therefore you should believe. And I think my first part of my answer to you is to make that “why” more explicit. So we start the class not even talking about bio. First assignment is a reflection assignment that I shamelessly stole from National Public Radio called “This I Believe,” it’s on, it’s a public website, it’s: thisIbelieve.org/guidelines and the prompt asks… I’m summarizing here: “Describe the values that shape your deepest passion.” Before we get into anything technical. I want us to start this community by reflecting on what your why is, because your why, if you understand that clearly, or if you at least begin the mental process of exploring that, that is a big of why you’ll be motivated to be your best self, pursuing the technical piece. This could have easily been, you show up and I give you a bunch of materials, you show me if you know it or you don’t know it, and move on. But forcing you to really ask: “Well, why pre med? Why medicine? There’s so many things you could be doing in biology. There’s so many other great things you can be doing with all the other majors in this school. Why that choice?” So that sort of begins a very particular kind of conversation, because I expressed them my why and why I chose to be a professor, and why that was exciting to me, and why I love this class and love them. The second thing is, when we’re doing certain activities, regardless of what the subject matter is, they are implicit behaviors in how you do a technical task and get a solution that I think in a lot of times in a lot of teaching approaches, it happens as a function of the class, but it’s not made explicit that those behaviors are very important skills that you should be developing as you go forth as a technical expert. So when you put students in groups, for example, it might make things easier to grade, because now you’re just doing x divided by four or whatever assignment, there’s that piece. And I understand, like, you know, what the active learning literature says about group work and things like that, but what you’re really doing, my friends, is you’re teaching people how to work with difference. If you set those groups up right, If you talk about what positive group behaviors look like, what implicit biases look like, you are preparing them for a world of work, a world of engagement, where they will be in one type of group or the other. I can’t think of a profession… well, I could think of one, but not that many… where you will essentially be solo and so some of those group behaviors that really makes group work effective, like active listening, respecting silence, by hearing different opinions, being willing to accept critique, being able to give respectful critique. We have whole discussions about what that’s like and why it’s important. So it’s not just going to groups, and we hope everything works out. It’s going to groups, and this is a thing, and in order for this thing to go, well, let’s actually have a discussion about why that thing matters. The third part of my answer is, at selected points in the semester we try to make, or not try, we make very clear the ways in which scientific practice intersects with society. And this is where I think people get a little confused, perhaps, about what we mean by inclusive or equity-minded teaching. I remember once I saw on Twitter, and I know Twitter is what it is, right? But somebody put a statement that said, what is so inclusive about the mass of boron? [LAUGHTER] And I get where they’re coming from. I get why they would say that, but it, of course, betrays a misunderstanding of what we mean when we talk about inclusion in a classroom, there’s a lot of technical things that we discuss in an intro bio class, and not everything we talk about, we sort of bend over backwards to then relate it back to some social context. But there are things that do allow themselves to make that connection very, very clear. And the connection basically comes down to: science doesn’t exist in a vacuum. Science is done by people, and the people is human beings who ask those questions. Human beings ask those questions, and human beings decide which questions to ask. They decide which questions are the important questions to ask. They decide when they ask those questions, and they carry out studies, they decide how those studies are conducted. And they don’t only decide how those studies are conducted, they interpret what data they collect from those studies, and they write the narrative that comes out of that analysis, that comes out of that interpretation. This is not to demonize any particular individual who does anything on any one of those steps, but it is to point out the reality that since the bridge between the existence of nature and life and life science and our understanding of how this works, if the bridge is the human being or human beings plural, who help us to understand that, then by definition, the social positioning of that individual, of those individuals, may sometimes color how we come to understand the world as a collective. And we have slight examples of this: that they took, what 10, 15, years to ask what female chimpanzees did, because only men were in the field, right? And then we have very, very dark examples of this when we thought eugenics was a real thing and we were sterilizing disabled people in North Carolina. So throughout history and even today, we are saying to students that you will go forth to be some wonderful whatever you plan to be, whether it’s medical doctors, whether it’s health professionals, public health, whether it’s research scientists, whatever it is. And there will come a time when you will be a decision maker. You will be the one they come to to try to understand, how do we reduce COVID rates? How do we keep people safe? And when you get this, it’s important for you to understand that COVID doesn’t care who it infects, the differential rates of deaths and the differential rates of infection is not because the virus itself made that differentiation. It is simply following a pathway that was already constructed along social lines. And so if you really want to get at the root of the problem, you have to understand how those social lines were constructed. I’m not saying you have to get a PhD in Sociology, but I’m saying I have to know enough to be dangerous. And so that’s the argument that’s made to talk about Flint, Michigan when we talk about the effect of lead on the nervous system. That’s the argument we make to talk about Tuskegee when we talk about the study that took place there. And it’s not to say, and this differentiation is important, This is not to just say that “Hey man, America is a terrible place. We’ve done some really terrible things.” I mean, we have done some terrible things in history, but what the goal of that discussion is to say “but we can learn. We can do better.” We have examples of looking back and saying “That was a mistake.” As a social science researcher, every study I do, I apply for Institutional Review Board approval because those things happened. It’s unfortunate that those things had to happen, but now we know better. So it’s important that that piece is there because sometimes, unfortunately, the narrative or the interpretation of having these discussions is you’re just trying to make people feel bad. You’re just trying to make America to be this terrible place. And no, no, it’s a great place, because of the capacity to learn. So anyway, I hope that answers. Those are the three parts all woven together, Rebecca. I hope that’s fine.

Rebecca: Thank you.

John: So. much of what you’re discussing there is just finding ways of helping students connect what you’re teaching in classes to their own lived experiences, rather than just seeing it as this isolated material separate from the societal context in which it exists?

Bryan: Yes. Yes would be the short answer to that. And just to get into the specifics, right? I mean, I think sometimes a listener might hear like, “Okay, now do I have to go and find out every single student’s life specifics and find something that connects to that? And again, I’m not saying that that’s what you have to do. I think it’s good, and I appreciate that some people have very large class sizes, so sometimes some of these strategies can become overwhelming, depending on what your load is. But there are low-lift ways to get a sense of who your students are, where they’re coming from, what was the class they took before yours? If you’re at an institution where there’s sort of a very set matriculation pathway. If most of them are coming from local high schools, there are ways for you to get at least a summarized sense of the students that you teach. The other piece to it, though, is not just like, what’s your community, let me make it relevant. The classroom is also a place where you hopefully get introduced to an understanding of the world that you may not have encountered had you not come to that classroom. Part of the beauty of teaching is the ways in which we open students up to new experiences, new ways of thinking, including ways that may challenge the ideologies and ways that they had before they walked in the door. I’m not saying that this is what you were doing, John, but sometimes people think about culturally relevant teaching, and it gets trapped in a “if you’re from this neighborhood, let me talk about this neighborhood.” It’s like, well, no, it’s way more than that. It’s way more than that. One of the blessings of a country like this is the amount of diversity there is across so many lines, and you need to have to physically live next to the diversity, to know and learn and appreciate and just see its beauty. This is another place that college does it just through the classes, through texts, through learning, through studying, through inquiry, you learn more and more about the world and yourself. So it’s a little bit of both.

Rebecca: Along the same lines, one of the great things about being a faculty member is that same thing, that the students bring some really great experiences that we haven’t had either, and allowing them to bring their stories and experiences into the classroom allows us to continue to grow and learn on a constant basis too. It’s great when they can bring those things too.

Bryan: I mean, especially when you grew up going to internet cafes to use the internet. At this point, they’re coming in with high-speed computers in their pockets, right? [LAUGHTER]

Rebecca: Yeah.

Bryan: They grew up in a completely different environment. [LAUGHTER]

Rebecca: So you started off explaining how you get to know your students a little bit at the beginning, you start not even talking about biology in a bio class. Can you talk a little bit, maybe further down the line in the same class, and how civic engagement may enter into that same course later down the line?

Bryan: Yeah, so and this, you can perhaps consider this more social context than civic engagement, but I just so love this assignment and love the kind of discussions that come from it. We talk a lot in bio class about DNA as a molecule and all of that stuff, and it’s chemical structure. But we also spent some time talking about what led to the discovery of DNA. It’s a fascinating story. It’s a story about a time when there were not that many high-resourced labs in science. And so you can look up the book Double Helix, if you want to get a fairly brief version of it. But there’s also a story where if you were a woman in science, how the community responded to you, was very different to how they do now, although they’re pretty well documented cases where, not in all cases, that have changed, right? And so it does open up a conversation. First, we talk about the lack of credit that Rosalind Franklin initially did not get, but then we also talk about where we are now. There’s a really good documentary called Picture a Scientist solely focused on that issue, and we have discussions about why those things matter, and the role that power and hierarchies and power dynamics play in the experiences that people have. And I really want to emphasize, this is not to say I’m preparing you for a doom and gloom world and everything will be terrible. I’m preparing you for reality. And the reality is, I certainly wish for you a lot of great experiences, and I think you will mostly have that. But the reality is there’s still a lot of work to be done for us to get to the place of equity that we claim we have, [LAUGHTER] and the discussion of the gap between what we think we have and where we need to be is really my invitation to you to help work on that problem, but also to be aware of what may come when you get there. And I hope listeners take my comments in that spirit. So to the extent, Rebecca, that’s sort of an example of what you might encounter when you get out there in society. That’s one example of a conversation that takes place.

John: In addition to the issue of trying to make STEM classes more engaging for students, one of the problems that we see is that there’s some pretty significant differences between the DFW rates for first-gen students, for Pell eligible students, and students from historically minoritized groups, which is tied to differences, in large part, in the quality of education that they receive, and that serves as a barrier where many students enter into college planning to go into a STEM field, but end up not being as successful and then either transferring into other disciplines or leaving college altogether. What are some ways in which we can overcome the opportunity gaps that students face if they haven’t come in with as strong of a preparation for success in STEM?

Bryan: So a couple years ago, I published a paper about inclusive teaching methods and active learning methods, and a big crux of that paper, we talked a lot in the paper about what we did in the class and how much we cut content to really focus in on this sort of very social relationship-driven model of teaching. And in that paper, we not only reduced the DFW rates that you just described, John, but also when that group went on to future classes, they did fine, not just fine, they actually did better comparatively to peers from other sections. And some people, perhaps who hadn’t read the paper yet, kind of assumed that when we said everybody did fine, it meant everybody got As. And that is not the truth. We have a pretty high pass rate, but the class size average over the years that I taught it was in the 150s, it was a large class, and then maybe 10 or 15 years, there wasn’t a ton of students who… we had a very diffuse assessment model, a lot of quizzes, a lot of case studies and other stuff like that. And so what I’m saying that to say is that I don’t want people to feel that, for students who may come into your institution, who had 18 years of a social structure that wasn’t set up to engineer the best out of them. It is very difficult to right all those wrongs with one semester of an intro class. Now, at the same time, I can hold multiple truths in the same conversation, it is all well and good. In fact, this is just my personal belief, I don’t know if everybody shares it. I do believe, no matter what your circumstances are, even if they were really terrible, that within you there’s your potential to be great at science. There’s a potential to be great at biology. The question then becomes, given all of that history, what is needed to get you to a place where you can see that and take the reins of the chariot and go be your best self. And sometimes that may mean half of that first semester. Sometimes that may mean two semesters of Cs or failing a class and coming back. But the important thing is, I start from a place of the potential is there. I don’t know when the light will start to shine, but I’ve been doing this job for now almost 11 years, and I’ve been with students It took years for that light to switch. So what would happen, I can just tell you, on the ground with that intro bio class, for some of them that turn around point came like nine weeks in, and it’s one of the most satisfying and gratifying experiences as a teacher. When you see that student is like, “Ah, it’s not that bad.” And of course, by that time, there isn’t enough assessment for them to magically get an A between mid-October and December, but they might get to C plus, might get to B minus. They have to really nail a bunch of stuff. But here’s the difference, when they start the second semester, not with me, when they start the second semester of the institution, your now a different person. You’re not the same person who came in first year not sure of yourself, not confident, didn’t think you belonged in science, had a fixed mindset about math and all of that stuff. No, no, no. Now you know, yes, if I have the right strategies, I have proven to myself, and some of this is coming straight from motivation theory. I have evidence that if I take the right approach, good things will happen. And that’s why I brought up this paper. That’s why those C pluses in first semester turn into As in their second semester, because you’re not dealing with the same student. So that in a nutshell, is my lesson, in that there’s a whole discussion to be had about primary and secondary education. There are brilliant people having those discussions, read everything. Diane Ravitch writes, that’s a whole discussion we need to have in this country. There is also a role that institutions of higher education can play in that discussion, but specific to people who are privileged to teach classes, especially at the introductory level, that to me is a mindset I would like to have, assume the best, assume that it’s there, and know that the work that to teach, if I had to define teaching, to teach, is a degree to which you can walk a student from their current state of readiness to that place where they see what their potential can really be. That, to me, is the act of teaching, the content is part of the mechanism of the vehicle that drives that process. But teaching is a process, and that’s the process,

John: So encouraging a growth mindset is really critical to this process, it would seem. But the other thing is, you’d have to design your course in a way where you can’t use too many high-stakes assessments, especially early on where students could get deterred. You need to provide some mechanism so that students can, by the end of the class, get those Bs or C pluses and so forth, right?

Bryan: So, yeah, I mentioned earlier in this conversation a diffuse assessment model, right? And that’s done on purpose. So the psychology behind the high-stakes assessment, especially ones that are early. If it’s super high stakes and very early and they don’t do well a couple issues: One, mathematically, it makes recovery very difficult, you’re already down to a B minus after exam 1, you don’t have much wiggle room to even pass the class; the second thing is, and this is why I like to talk about teaching as a process and a relationship, because there’s a psychology to it… there’s a psychology that you need to understand, especially with first-year students, and what it means to transition into this environment. We don’t have enough time on this podcast today to summarize all the literature on emerging adulthood, on sense of belonging, on John Henryism, that all these things that are invisible, that are in the air and that even the students themselves may not be able to articulate, but it’s happening. And so what it means to be a teacher and be able to read the subtitles and see how certain behaviors are indicative of some of those processes happening, that’s the challenge. So your high-stakes exam, especially that first one, could be simply measuring the presence of those psychologies, not actual ability, not actual learning. You can just be capturing the fact that somebody is scared to death. You could be capturing the fact that somebody is carrying the weight of a generation at home and you must be a doctor, you must be this, you must be that. And that’s high stakes. This is playing out on that exam. They’re never going to say it to you that way, but it doesn’t mean it’s not happening. [LAUGHTER] And so part of the diffuse assessment model is to say, “Look, I am going to do my best to design assessments that accurately reflect learning, and the stakes are going to be high enough that I think you will take this seriously. But the goal of these assessments is to provide both of us, myself and you, the student, information that gives us some sense of where you are in this learning journey. And when we get that information, depending on what it says, we can have a discussion. We can have a specific discussion.” And I can say things like you do really well on recall questions, but you seem to struggle when I say explain. You have all of the language of this process in there, but it’s actually not coming together as a story. I can give you feedback that’s very, very specific, because with the sort of fixed/growth mindset dichotomy, giving you things that are changeable is what gives you an opportunity, it gives you an avenue to change your behavior. If I just said you need to try hard, what does that even mean? So I hope I’ve been underscoring the deliberateness of everything, everything, even from the way feedback is given, to how and why we set up exams in certain ways and how much we do. It’s all based on, again, this philosophy of teaching is a process.

Rebecca: I think we often use the word specific and say specific all the time, but you’ve just illustrated what you mean by specific, which is really helpful. So it’s really fun to talk, and we could talk forever and ever and ever, because there’s lots of fun things to talk about, and you’re teaching such interesting classes in interesting ways. But one thing we want to make sure we get to before we wrap up today is the asynchronous class that you’ve developed on inclusive teaching. Can you talk a little bit about this course and who the target audience is?

Bryan: Yeah, so this course was a collaboration between my program and Howard Hughes Medical Institute Biointeractive Program. It is based on a paper I wrote back in 2019 called “Deep Teaching in STEM.” The secret is that, yes, it says STEM because it went to a STEM journal, but the things we talk about in that paper really applies to all teaching. The other secret is that there’s nothing in that paper that’s particularly new. It’s just that we in STEM had ignored it for so long, and so perhaps that’s why we felt a need to re-center some of those ideas that, oh, by the way, it might be good to build relationships with your students and know who they are as people, and not just treat them as student ID numbers that need a grade. So that paper talked about five components that goes into what we call deep teaching, and those components then came to represent a module on that massive open online course. One of the key features of that course we wanted to really model was the very sort of introspective, spiritual, even soulful, way we think about teaching and we are asking listeners and participants in that course to be reflective. We wanted to model that in how the course itself was delivered. So we were very selective in who we asked to guest lecture, and the nine lectures are very, very long. We’ve infused at the end of each module. So there’s a main module, and there’s sort of four sub-modules that represent each component. Every main module, one of the sub-modules is an artistic piece. So we commissioned a painting. We had poetry, spoken word, even a Negro spiritual, and it was not random. They all thematically connected to what the module is talking about. And it was built in a Canvas shell, which is, as a MOOC, it’s free for anybody to access. But also what we’ve done is we’ve been working with a lot of universities who uploaded it onto their own Canvas shells and running faculty learning communities with a local facilitator going through the LMS. And the course has many practical, specific things. You want to think of a reflection in your course, here are some examples of prompts. So you want to have more transparency in your assignment, consider Mary-Ann Winkelmes’s framework. But what it also has, especially because of the nature of the way the course was set up, just a lot of moments for reflection. We didn’t want it to feel like a worksheet. You just go through this, do that. Go through this, do that. Like, when you hear somebody talk about motivation, like, think about when you were motivated, what made you motivated, and sit with that reflection, because that sort of empathetic approach is what really is going to make the course impactful for you. There are many 1000s of people who’ve just done it by themselves and have found a lot of meaning for it, but we’re really having a lot of fun seeing universities do it as a FLC on their campus. So that’s a nutshell. I think the web name is a little long for me to remember, but I know if you just Google inclusive teaching biointeractive, it should be the first thing that pops up.

John: And we’ll include a link to it in the show notes as well. I see that you have two books coming out in a little over the next year. Could you talk a little bit about those?

Bryan: Yeah, so it’s actually three, but one is not in the next year, right? So the two that I’m working on, one I’ve been collaborating with just a wonderful group, Peter Felton, Isis Artze-Vega, Dan Bergen, and Leo Lambert. Leo nd Peter wrote a book a few years ago called Relationship-Rich Education, which is just phenomenal, and that has led to a few follow ups. So we’re working on one of the follow ups to that project, so more details on that soon when that’s a bit further along. The other book, I’ve been collaborating with a colleague on campus. We’ve been interviewing people about telling personal stories, about times when they either felt a sense of belonging or have not felt a sense of belonging in STEM, and as somebody who comes from a storytelling background, from a literature background, the use of this discipline and this art form and this communication style, I think, is an underused approach in science in general, especially when you’re trying to convey something like that. And so I’m just very grateful for those people who’ve been willing to share their stories with us. So that will come on as an anthology, and, I guess dates TBD, but pretty excited about it.

Rebecca: Those both sound like really exciting projects. So we always wrap up by asking: “What’s next?”

Bryan: Well, I would say what’s next, like my most sort of next next, so I’ve been part of a group, a Gates Foundation funded group that has worked pretty hard over the last couple of years doing a landscape analysis that trying to identify what are some of the things that institutions around the country are doing to do equity-minded practices, especially in the intro classes. And that landscape analysis incorporated a lot of things like document analysis, interviews, data mining, and things like that, and we are launching the findings of our analysis as a report on October 25 in Washington, DC, at FIU, in DC’s campus there. It’ll be a free report. Obviously, there’ll be a Zoom link for anybody who wants to attend, and the report will be made available on our website. And we’re pretty excited about it, because there just is a lot of institutions doing great things out there. And to this point, we hadn’t seen a place where those great things were just collated in one place. And the obvious next step from this project is to take those great practices and say, “Okay, now that we know what’s good and who’s doing it, and how it’s worked, where they were, can these things all simultaneously exist in one institution? Can we learn from all of these best practices and say, if we have a goal of success for all on our campus, this is a place where we can look to to get some real both like comprehensive but specific ideas on how to make that happen. So that’s October 25 and pretty excited for that launch.

Rebecca: That sounds really exciting.

John: And we’re looking forward to hearing more about these books once they are ready to come out. Well, thank you. It’s great talking to you again, and we look forward to more conversations in the future.

Bryan: John, it’s always a pleasure. Hopefully next time in Oswego.

John: That would be great. [LAUGHTER]

Bryan: Alright, man, thank you.

John: Thank you.

Rebecca: Thank you.

[MUSIC]

John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

[MUSIC]

355. Class Dismissed

Institutional racism in the form of redlining and unequal access to educational and housing opportunities have left generations of students without equitable access to higher education. In this episode, Anthony Abraham Jack joins us to discuss the challenges that first-gen students face and what colleges and faculty can do to reduce these inequities.

Tony is the Inaugural Faculty Director of the Boston University Newbury Center and Associate Professor of Higher Education Leadership at Boston University. Tony’s research has appeared in numerous scholarly publications and he is the recipient of numerous awards from the American Sociological Association, American Educational Studies Association, Association for the Study of Higher Education, Eastern Sociological Society, and the Society for the Study of Social Problems. He is the author of The Privileged Poor: How Elite Colleges Are Failing Disadvantaged Students and Class Dismissed: When Colleges Ignore Inequality and Students Pay the Price.

Show Notes

Transcript

John: Institutional racism in the form of redlining and unequal access to educational and housing opportunities have left generations of students without equitable access to higher education. In this episode, we examine the challenges that first-gen students face and what colleges and faculty can do to reduce these inequities.

[MUSIC]

John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

[MUSIC]

Rebecca: Our guest today is Anthony Abraham Jack. He is the Inaugural Faculty Director of the Boston University Newbury Center and Associate Professor of Higher Education Leadership at Boston University. Tony’s research has appeared in numerous scholarly publications and he is the recipient of numerous awards from the American Sociological Association, American Educational Studies Association, Association for the Study of Higher Education, Eastern Sociological Society, and the Society for the Study of Social Problems. He is the author of The Privileged Poor: How Elite Colleges Are Failing Disadvantaged Students. His new book, Class Dismissed: When Colleges Ignore Inequality and Students Pay the Price is scheduled for release in August. Welcome Tony.

Tony: Hi. Thank you all for having me.

John: Our teas today are:… Tony, are you drinking tea?

Tony: I’m actually drinking water, but I was actually thinking about going to get the Bengal spice tea that’s in my cabinet right now.

Rebecca: That sounds yummy, maybe afterwards, huh?

Tony: Indeed.

Rebecca: I have a new tea John that I got when I was in Scotland. So this is a 1903 blend from Pekoe Tea Edinburgh.

John: Wow. Yeah, I saw some of the photos from your world tour there while I’ve been in the classroom here, so just rub it in a little bit.

Rebecca: I’m trying. [LAUGHTER]

John: …and I am drinking an Irish Breakfast tea..

Rebecca: that’s on theme

John: …from Wegmans [LAUGHTER] here in Durham, North Carolina.

Rebecca: So, Tony, we invited you here today to discuss your forthcoming book, Class Dismissed. But first, maybe it’d be helpful if you tell us a little bit about your own educational journey.

Tony: There are two things that I always share about getting to this spot of being an educator and being an academic is: I’m a head start kid and I’m a first generation college student. Those two things are central to who I am and the work that I do. If it were not for Head Start, I would have a very different educational trajectory. Head Start put me in a school across the tracks, literally, in Miami. I went to a school that I wasn’t zoned for, because that dividing line that was McDonald’s Street. I was supposed to go to that dividing line of McDonald’s separated West Grove from Coconut Grove, where the Bahamian settlers were who cleaned up behind the white, wealthier families that live on the other side, and the schools were night and day in many respects, from the resources that they had, even class sizes were a little bit different. It was just a very different place. And what’s interesting is, if you were to come to my office right now, I actually have a map of Coconut Grove, and it literally says Coconut Grove Negro district, and on this official city map, you actually see the line that was drawn by city officials to say where black people could and could not live. That was fundamental. Head Start, it didn’t remove me from that history, but it didn’t make me travel the same path that that history would force me to any other way. And I’m a first-generation college student. I’m the son of a security guard. My mom actually helped segregate her middle school that she then worked at for 31 years as a school monitor, and my brother is a janitor who actually works at my old elementary school. No one in my family extended learning beyond college, but they made it possible through everything that life could throw at us, that made it possible for me to go to college, and those two things fundamentally shape who I am. As a Head Start kid, I can’t help but think about being from Coconut Grove. Every city in America has their Del Mar divide, that street that separates the richest and the poorest. Thinking about like it is in St Louis, I live very close to ours, and my education trajectory looks very different from everybody else who I went to school with. So many people who I live next to had a very different trajectory. So those two things really speak. And I was very fortunate to end up at Amherst College for undergrad, and then I came over to Harvard University to pursue my PhD. And to be honest with you, I haven’t left school yet. Since the moment I entered through Head Start, I have not left school. It’s been a lifelong dream to be a forever student, and I’m living it.

Rebecca: I’m living that lifelong student trajectory as well. [LAUGHTER]

John: Me too. The history of redlining and dividing districts and federal funding and loan availability in terms of those redlined districts, which weren’t always labeled that way, but they were still treated that way in terms of the availability of FHA loans and so forth…

Tony: Exactly.

John: …for a remarkably Long time, led to some horrible inequalities in terms of school financing.

Tony: Yeah, how the United States did policy for transportation. When you think about I-95 they literally drove highways through neighborhoods and say, “Okay, black people live over here, white people can live over here”. Even, how we handled the GI Bill, even though it was supposed to be one of the most universal policies. One, it wasn’t universal because so many women were not available for it, and then yet, the racialization of it was also a major aspect. So yeah, between redlining and blockbusting. So actions that real estate agents would say they would purposely introduce a black family in a neighborhood selling a house at like 125% of its value. But then when those whites who did not want to have a black neighbor, they were quick to sell and leave, and neighborhoods began going from all white to all black in that very short period of time. And you think about the resources that left because of income differences and segregation, weighed down by racism with income, I was removed from some of that, because Head Start placed me at Coconut Grove Elementary, and the principal there, Don Beebe, said he gets to stay. Not everybody had that opportunity.

John: And you talked about some of this in The Privileged Poor, where you talked about some of the inequities in colleges based on the amount of privilege that students had. Could you talk a little bit about the thesis of that to help set the stage for your more recent book?

Tony: Yeah, The Privileged Poor came about because of two things, and very much personal experience, but in two ways, experiential personal experience, how I experienced as a student, but it also what I had to grapple with as a graduate student, because as a student, I was trying to figure out what was going on when I got to Amherst, because so many people had gone to boarding school like Andover and Exeter and Saint Paul, or these really, really ritzy prep schools like Hackaday and Sidwell Friends and Nightingale I had graduated from a prep school in Miami, but from Head Start to 11th grade, I was a public school student. I had a football coach who liked athlete students but didn’t like student athletes, and so I transferred schools my senior year because I didn’t want to be under that kind of regime. And then Amherst called that football coach and said, “Hey, do you got a student who can pass our test?” He said, “Yeah, we got a kid this year,” and the rest was kind of history. The reason why I tell that story is because when I got to Amherst, I discovered that my individual detour through a private school was actually a well established on-ramp to elite colleges because of programs like Prep for Prep, A Better Chance, the Wight Foundation (W, I, G, H, T), and all these other programs that place lower income and sometimes lower income students of color into boarding day and preparatory high schools. So I’m like, “Okay, this is different.” This is people come from all over the place. It’s not just the rich people who are coming from these ritz y places. But then I got to graduate school, and as a sociologist, I’m reading about these inequalities and cultural inequality and race and all that stuff, but no one who’s writing about education is speaking about these students. They kept speaking about students as a monolithic group, really like they were painting with one brush stroke, and I was like, “Well, they got half the story right.” A lot of the people who I knew did struggle with isolation and difference and culture shock, but the other half of students, roughly, did not, like I had friends who studied abroad in high school for a year. I had friends who had flown on private jets. I had friends who had experiences that I only saw on movies and TV shows, like Gossip Girl. And so I put my experience as an undergrad in conversation with what I was learning as a graduate student and say, “Hey, something’s going on here.” And what I learned is colleges were hedging their bets. They were getting their new diversity from old sources. They were increasing the number of lower income students, but they were not saying was that they were going to private schools to get those students. And my research show that one half of lower income black students at elite colleges like Amherst and Harvard are actually the alumni of those boarding, day, and preparatory high schools. And so when I was dealing with all of that, that’s what came up with the privileged poor. Privileged poor is an oxymoron. It’s about somebody having little economic capital but having high stocks of cultural capital. They had been to elite places before. They had traveled to Tulum, they had traveled to Martha’s Vineyard, they had traveled to Nantucket, all of these very, very ritzy places. And when they got to college, they were in their fifth year of boarding school, really, and I contrast their experiences to the doubly disadvantaged, those lower income students who don’t have that same experience. And the reason why it was important to me to draw out this distinction was because any program that we created to help students in college, especially lower income and first year in college students, it would miss the mark, because if we had these two modal groups, these two people who are on different sides of the coin, if we try to navigate right down the middle, we will miss out on so many students. And so I use the privilege poor and the doubly disadvantaged, kind of like the miners’ canary, I’m able to show when and how class matters in college, both symbolically through cultural capital, those taken for granted ways of being that are valued by colleges and universities, but then also economic capital. I’ll give you just two quick examples. One, who knows what office hours are? Who’s comfortable using them? And who knows how valuable they can be, not just for your present but also your future? Usually, the literature and other people say, it’s usually the wealthier students, people whose fam went to college, I show that it wasn’t just those from money who felt comfortable, but those who had experience that only money could buy, the privileged poor and the middle class were more comfortable, the doubly disadvantaged were not. They got access to the letters recommendation. They got access to institutional resources at a higher rate than their lower income peers. But when campus closed during spring breaks, and it was about how much money you had in your pocket, now how much cultural capital you have in your mind, it didn’t matter whether you were privileged poor or doubly disadvantaged, you went hungry. And so I was able to show how students’ trajectories to college shape their pathways through college in a new and novel way. And so The Privileged Poor allowed me to engage with policy as well as academics and reducing some of the inequalities on campus.

John: The Privileged Poor was written before the pandemic, but then the pandemic hit and you started working on this new book. Could you talk a little bit about what you observed there and how that led to Class Dismissed?

Tony: Yes. So The Privileged Poor was published in 2019 and I was very fortunate that in the years in between now and 2019 I got to visit a lot of college and universities that have begun working with them to change their policies, and to date, over 80 universities have changed their dining hall policies to account for food insecurity on their campuses, both from small liberal arts colleges to large public institutions and every institution in between. And so I was having this good rapport. And The Privileged Poor also focuses on life on campus. It tries to understand how class shapes students’ engagement with their peers, professors, and the policies that govern campus life. And one thing that kept gnawing at me was that a question that The Privileged Poor cannot answer head on because of what wanted to focus on then was about students’ lives off campus, especially their families in their neighborhoods, and how that continues to shape how they move through campus. Class Dismissed came about because I was asked to do a project about how black students were experiencing inequalities on campus, especially during the pandemic, and I said I like the premise, but to fully understand how inequality shapes how students move through campus, I want to expand who I’m speaking to and the questions that I’m asking with a particular focus: how does the inequalities off campus shape daily life on campus? And that’s how this project began. I was invited to do this study by William Julius Wilson, a preeminent sociologist, and I interviewed 125 Asian, Black, Latino, Native, white and mixed students to understand truly how COVID exacerbated the very inequalities that universities were ignoring, especially how structural inequalities like poverty, segregation, the lasting legacy of redlining and blockbusting, which we already talked about at the beginning of this conversation, continues to shape how students move through campus, and I was very excited and intentional about including more groups to study, because I want to show you just how different their experiences are, especially by inclusion of Native students, who are sadly one of the most overlooked groups of college students that we have, to be able to show not just the lasting legacy of redlining and blockbusting, but the lasting legacy of land theft and disenfranchisement, deepens our understanding of what universities need to do to prepare for these students. I know we probably want to get into it, but there’s something about understanding where students come from that really shapes our understanding of where they return to and when COVID shut down campus, even if the policies for these closures were correct, we show just how ill prepared we were to help students navigate that transition. And again, and I say this in the book, this book is not a COVID book. This book is not about COVID. This book is about the inequalities that existed before that were worsened by campus closures and the pandemic. Because I really wanted us to understand where students come from and how that continues to shape their life, both as a springboard into more opportunity, because in the book, I talk about students who were able to take on unpaid internships during the pandemic. Even as the pandemic shut most of the world down, crippled some countries to the brink of bankruptcy and collapse, there were students who were taking on unpaid internships at venture capital firms, compared to then being able to show well, yeah, lower income students also took on unpaid labor, but it took on a very different form, and yet new is I’m actually going beyond just saying that both groups of students took on unpaid internships or unpaid labor, I actually show that the skill sets that are used by lower income students to carry out the work that are thrust upon them often requires a higher level skill set than those used by those in unpaid internships who complained about the grunt work and the busy work that they were able to do. But here’s the rub, whose CV is going to say what? Whose CV is going to have the right title? Whose CV is going to have the right employer? Whose CV is going to have the right detailed job description? And whose CV is going to remain silent about all the extra work that they did in addition to classes, in addition to other familiar responsibilities? So that’s why I said, to me, I hope people take away from the book that yes, COVID had a different effect on students. But I really want us to pay concrete attention to the way in which so much of what I talk about existed before March 2020, before campus closed, and these processes were continued for generations because that black box of unpaid labor that happens for lower income students, that wasn’t created four years ago, that has already existed. But then I try to also offer concrete things that we can do to begin to understand this. Because I don’t know if you all remember, in the early 2000s the Common Application introduced the familiar responsibility question to understand why students are, for example, not part of Glee Club and key society and playing a sport. And some people like, “well, I work,” or “I take care of my grandparents, “and they saw this familiar responsibility question really changed the way in which admissions officers were able to get a texture of students’ life. I asked a simple but a fundamental question in the book, Why do we have this at the end of high school, beginning of college, to help students get into college, but we have nothing like it on the way out? What are employers missing by not understanding the unpaid labor that all students do, and not just those who go to familiar places, by venture capital firms or a senator’s office or some of the other things, knowing that the work they do is mostly grunt work that doesn’t give them any kind of true experience.

Rebecca: It’s interesting that all of these inequities have existed forever, and COVID did make things more visible, but that doesn’t mean that a lot of change has occurred. Can you talk a little bit about some of the ways that colleges continue to fall short?

Tony: Yeah, one of the things that I highlight in my work is, oftentimes, I don’t want to say the actions, but the happenings of the most overlooked offices on campus. And I’ll talk about like, you know, the Dean of Students Office and other places like that. And to give you an example, I talk a lot about academic leave policies in the book, and the reason why is because it often shows both the class biases and the, quite frankly, ignorance that colleges have about where students come from, and I talk a lot about where students come from, because we’re talking about universities that are reaching out and saying, “We want you. We want a student from every state and every type of community, like we want to diversify our campuses along all of these lines.” But are you ready for it? If you want it, you get credit for recruiting it. But are you ready? Do you actually know what students need? The reason why I talk about leave policies is because I exposed in the book the very class and paternalistic approach that we take to it. When a student wants to take a year off and do an internship or just take a year off just to travel, the only thing they have to do is email that Dean and say, “Hey, I’m not coming back next semester.” They fill out something, but it’s usually very light work. If a student is asked to take the time off, and a lot of people will say, “Well, it’s probably because they cheated, or that something like that,” it’s often not because of the work. It’s because they are struggling to manage the expectations of home and the reality of college. When universities tell students that they need to leave campus for academic leave, they almost act like parole officers and put a whole bunch of responsibilities on students, new responsibilities on students as they are going home. So even though a student is at their most vulnerable, many universities require students to work a full-time job and take class at a local university while they are away from campus. There are some universities that require letters of recommendation from that employer. Now to middle-class America, that may not sound so outrageous, but what if you come from a community where 50% population have jobs and the other half do not? What if you come from a community where you’re not only the first person in your family to go to college, you one of a few people in the entire community to go to college. Who is comfortable and familiar with writing the types of letter of recommendation to assess your mental ability when you are fighting to get a job at the local fast food joint or Walgreens or CVS or Duane Reade, because that’s all the jobs that you could possibly apply for in your area. If we don’t understand the geography of inequality, especially as it pertains to access to employment, access to schools, access to mental health counselors or individuals who can assess that, are we truly helping students when we’re giving them a task that can’t be done, not while they’re home? There are some students who had to leave home after they have left college to go to a place to be able to fulfill that because they live on the reservation and finding work in that way was impossible? What about our students who come from more rural communities where jobs aren’t as available as the apples on trees? There are so many things, and so I use students’ experiences to not only show how different those who come from privilege and those who do not, how different their college times are. But I also relate that to policies that we could actually change on the college campus to address the inequalities. It’s heartening that the University of Rochester, for example, has a program that they’ve had for years called the Take Five program, because they know that lower income students disproportionately have more disruptive life events that undercut their academic experience. They were like, you are admitted under this take five program, because we know that this time that you are investing in higher education is often going to be punctured with moments that leave you so broken and bruised you might take a week or two slower. And so I try to highlight those other things. And the reason why I talk about policy here is because, as I was doing this book, I was inspired by the work in The Privileged Poor, where I was able to get universities, for example, to change their dining hall policy. And so I sent out a theme for the book. I said, “Well, now that we know what we know, what are we going to do about it? What’s the point in just writing about inequality if we’re not going to address it? If students’ stories give the general scaffolding of policies that can be adopted, why not listen to them? Why not let that inform the universities that govern campus life?” I just want to bring attention to that because the fact of the matter is, as our communities become ever more diverse, by geography, by race, by class, we must pay attention to those sending communities in the same way how any immigration scholar will tell you country of origin matters because US policy differs, differs because of their relationship with each country. The same thing applies. Harvard and BU and Amherst have real nice diplomatic relations with Greenwich Village, with the Upper West Side, with Palo Alto, very great diplomatic relationships; from Coconut Grove, from Detroit, from parts of Brooklyn, from parts of Cleveland, St Louis, not so much. We don’t understand, and because we don’t have an understanding of that inequality, it’s hard for us to adopt policy that is receptive to it, because, again, to ask a student to take on a full- time job when they come from a community where jobs have been gone for a generation, is giving them a task that they cannot complete. The sad part about it is those requirements were not always relaxed during COVID19, some universities still required students to work during it. One student told me that she had to petition to get two part-time jobs to count because that was all she was able to find during the pandemic. And because what she come from, there weren’t a lot of jobs, and then she had to take on these two part time. Now, this is the same person who lived in a house with a family member who was on dialysis. This is the same person who lived with immunocompromised people, and she had to petition yet again and say, “Hey, I am afraid, deathly afraid, to go out to work. Please don’t make me because I’m fearful of hurting my family member.” She had to petition for it, because universities weren’t flexible enough to actually realize the consequences of it, or they were so rigid in their policy. And this book is not a book that is organized by, “Oh, this is policy, let me see the effect, right?” No, the book is organized by understanding how students dealt with the inequalities exacerbated by the pandemic in their families, finances, in the fault lines along race on campus. And when you look at the family dynamics and the consequences of it., you just see how it’s important to understand that students, especially lower income and first-gen college students, they’re not running away from home. They’re trying to get away from the things that make home hard. That’s why so many first gens are driven. It’s not because they don’t like home, it’s that they don’t like aspects of home that make life hell, whether that means having to do, as I talk about myself, whether that means having to do homework by candlelight because the power was out more often than not, whether it was not having your own bed or your own space to be, or enough to eat, those are very real thing. But I also want to highlight the ways in which university policies make coming from those spaces even harder, and to some students, they almost felt intentional.

John: So far, we’ve mostly been talking about institutional policies. But what role do individual faculty members play in this?

Tony: Individual faculty and staff are also important players in this, So, I’ll give you an example from the book. In the book, I show how universities have a segregated on-campus labor market where students are almost divided by social class in what jobs they go after and what jobs they get. What I show is that middle class students, or rather, students who are comfortable engaging with faculty were more likely to get research, teaching, and course assistantships. They were more likely to be in quote, unquote, those like life of the mind positions, the academic kind of heavy lifting work of the University. Students from lower income backgrounds who were not comfortable engaging with adults were more likely to be in manual labor positions like barista, grounds keeping, janitorial. That was happening long before the pandemic hit, and then when campus closed, and what I’m able to show in the book, is that lower income students who weren’t comfortable lost their jobs, those who were comfortable with faculty kept their jobs, and even increased their hours. I talk about this being directly about what faculty can and cannot do because so often assistantship jobs, whether it’s course, teaching, or research, those jobs aren’t even posted. Those jobs are doled out in office hours. Those jobs are people who are tapped for those positions. But if you are not in those spaces, even if you’re the best qualified because you know the material, you don’t get that job. In the end, what I show is the students who needed more were given less. The students who needed to earn more money to support themselves and their family were given fewer hours, less resources, and less support. The students who needed less, at least financially, were given more: more hours, more money, more support. It increased the disparity that what these jobs can do, and importantly, let’s then move beyond the pandemic. If you have a job when you have high faculty interactions, you not only get paid today, but you get a letter recommendation tomorrow. But if you have a transactional job where it’s pay for services rendered, that’s all you really get, is the pay today, there aren’t readily available opportunities for you to use your job to fully access institutional resources. Yet, if you work for me or any faculty member, there’s a greater likelihood that you will be able to access something from our networks, whether it’s, “Oh, I’m going to be meeting with the Director of HUD,” or “I’m meeting with this Director of a movie, they’re giving me three extra tickets. why don’t you come with me?” All of a sudden, you’re meeting people in different kind of ways. Or I. can put you on to say,”Hey, this person’s hiring next year. You should think about interning there.” These are just like very, very real opportunities that students who are connected to faculty members who are in the know or who can connect them with it, do more. They get more and so that’s why I want to challenge faculty. And faculty have great autonomy and greater access. One chemistry professor, for example, can hire as many students as an entire office like a dean of students. Some chemistry professors’ labs are 20 or 30 people strong, and half of them are undergraduates. So we have power within ourselves. I was doing a professional development program this weekend, and I met a Dean, and he said that he just changed the rule that if a faculty member does not list the job on the university’s website, they will not be eligible for a benefit that the college gives for hiring undergraduates. And I applauded them for that, because that is a step in the direction that I think we all should go. Because, as I also show in the book, when you make explicit the hiring process, lower income students from all backgrounds, whether it’s public or public school or private school, or their familiarity with elite environments, they’re more likely to apply or feel that it’s an opportunity that is available to them.

Rebecca: I think in this example and the previous example, you’re really highlighting the relational aspects that are really important for students to be successful in various ways, both on campus and in the next steps after campus. And you’ve really highlighted the idea of both in the example of the petitioning, and even knowing that petitioning is an option or building relationships with faculty, and even knowing that’s an option to get opportunities and highlighting the idea of making things more explicit. Is that the direction that institutions need to go in is developing policies that really highlight transparency, or are there other suggestions that you have for institutions?

Tony: I mean, transparency is huge, but it’s not just transparency. I think it’s also translation, because the more we leave to random connections, random conversations, or random moments of, “Hey, you look familiar,” or “Hey, do you take my class?” …the more we will see these class processes to continue, because students who are comfortable will avail themselves to more resources because they know how the college works, students who are not especially lower-income students think that hiring, grades, internships, fellowships, should be about the work, and yet, sometimes doing the best is not what gets noticed. It’s being present. It’s being in the room. I always tell the story of, when you apply for the Rhode to go to Oxford for study, you need eight letters of recommendation, eight. Who knows eight people, and not just know them, but who knows eight people who know them well enough to write true letters of recommendation for them, to endorse them for one of the most prestigious, if not the most prestigious, undergraduate award you can receive? You can be a 4.0 student, but if you’re a 4.0 student who has never been to office hours, who has never attended a faculty and student-faculty dinner, that has never worked for someone in their lab, do you have an advocate on campus for you who can say anything else, other than they were the top performer? But if you were a student who got like a 3.85, not quite 4.0, but still A range person, but you went to office hours because you didn’t do as well on your first exam, and you started going, and you develop a rapport with a faculty member, and you begin to work with that faculty member on their project. And then when that faculty member goes away for a week, sometimes you babysit their dog, or you become a member of their lab and their family, that letter is going to reflect that connection. But we leave so much in that black box of the hidden curriculum about how you should navigate college, and we almost never talk about employment. As a matter of fact, as I argue in the book, university takes a very hands-off approach to on-campus employment. We were like, “Just use this website or attend this job fair.” Job fairs are not neutral ground. We say “wear business casual.” What does that mean? As one student told me, “I don’t know what business casual was.” Some people may hear us talk in this conversation and be “Well, like, this is duh, like, it’s business casual. Get some loafers, get a jacket. Of course, you’re going to go and talk to a faculty member.” If anyone is having that thought right now, I would want them to ask themselves three questions: “What’s the highest level of education of the person who raised me? What job do they have? and how similar or different was my high school to the college that I went?” We have to remember, people with PhDs are 12 to 25 times more likely to have a PhD parent. Faculty members are like doctors, dentists, and the vets. It’s a hereditary position. So many faculty members have not only family members who have PhDs, but who are the children of PhDs. Again, through studying students’ experiences, through their families, finances, and the fault lines along race on campus, I was able to expose the way in which students move through campus on uneven and unequal grounds, long before the pandemic, and was able to chart how much rockier it got.

John: So, we’ve talked quite a bit about institutional issues and institutional policies, as well as some things specific to faculty. One of the things that happened with the pandemic, though, is faculty, often for the first time, recognized the extent of some of the inequities that their students were facing when they were seeing students who had trouble accessing wireless networks, or accessing Zoom, and struggling to share a computer, or being busy taking care of sick relatives or other issues, and there was at least a bit of recognition of some of these inequities. But I’m wondering if maybe faculty are backing a little bit away from that now as we’ve moved a bit further from the pandemic. A lot of people were a little bit more relaxed about deadlines and other policies and were a little more aware of the role of the hidden curriculum and so forth, but I’m not sure that that’s continued at the same level we’d like.

Tony: And that’s one of the reasons why I hope that this book doesn’t take us back to COVID, but it resurfaces the lessons that we learned through it, with some new ones, of course, because for me, I don’t want us to have this “get back to normal,” this post-pandemic normal, this new normal. The new normal is too easy. It will all too easy become a replication of what we had before if we don’t take these inequalities into consideration. If we don’t understand the way in which class shapes how students move through campus, and how race often exacerbates those differences, we just go back to what we had. We need to strive for something more like an equitable campus. We haven’t seen that.

Rebecca: Moving towards an equitable campus requires some hard work and change, and sometimes that’s something that people are really afraid of.

Tony: Yeah, I was thinking about something I said, it was like: “Simply following the impulse to get back to normal will only be a setback. If we return to normal, we will return to what was. We will once again be held hostage to the inequities that plague higher education and society alike. We will once again hold ourselves and our institutions back from being what we could be, what we should be. Let us not yearn for normalcy. I don’t want to be normal in the sense of the normal operating procedure. We need things to disrupt the normal operating procedure, unless our intention is to harm the very students who we are paying millions to recruit, retain, and graduate. If your intention is to do that harm, then you can go back with the new normal that’s basically going to be what we had part two. But that is not your intention, then you need to rethink and reframe many policies.”

John: In addition to the need for institutional change, are there some specific things that faculty can do in their classes to help reduce some of the effects of the inequities that our students face?

Tony: I’m a sociologist, and I already get in trouble for being as prescriptive as I am in the sense that “you’re too applied,” I’m like, “Well, again, now that we know, we know what we’re going to do about it,” but I don’t want to be so prescriptive that I limit the imagination of faculty. I’ll give you an example: in reading The Privileged Poor. I talk about the fact that we always say when office hours are. We almost never say what they are. And my work on office hours has spurred hundreds of faculty to begin to define office hours on their syllabi and on the first day of class. I want them to be similarly inspired. And here’s where it gets fun. Some people were in class 10 minutes early, and walked the class to their office to show people where they are. I never said to do that. I want to put people on the path to understanding the nature of America and how it comes to campus. We all don’t have the same streets to walk down. Some people gladly take a walk at night and stretch their legs. Other people know that that is a luxury that could cost them their life. And I say America, not saying that we are not global institutions, but we also know the larger context of the recruitment of lower-income students, especially in no-loan financial aid policies that are at nearly 80 no-loan schools in America. The vast majority of them only have no-loan policies for U.S. students. For me, that’s why I say America. And so I don’t want to be so prescriptive and tell fabrics what they need to do, but I do wish more people knew about redlining and blockbusting. I do wish more people knew about land theft and settler colonialism, and not just in the historical context, because we love to say that happened a long time ago, like Jim Crow laws were a long time ago. I’m like, “No, they weren’t.” I wish we understood the present-day manifestations of those inherently disenfranchising practices, because if we did, I think we would come to understand the reality that the greatest determining factor of an individual’s life chances in this country is a zip code in which you are born. In the land of the free, home of the brave, the place of unbound opportunity, if I know your zip code, I can predict how old you are going to be when you die, if you go to school, if you will graduate from high school, what college you would go to. Neighborhood isn’t destiny, but it almost feels sometimes that those who make it out took a detour that was a once-in-a-lifetime thing. There was a moment, there was a broken light that said, “turn here” instead of keep going and getting stuck into a different path. And so I just hope that this book spurs conversations on campus, not only to revisit some of the most invisible policies that have rather large impacts on student life, but also thinking about how we move through campus.

Rebecca: I hope a lot of faculty and administrators and other folks involved with our institutions read your book and really come together with creativity and have some interesting solutions or experiments to make change happen. We always wrap up by asking: “What’s next?”

Tony: What’s next? That is a great question. I told you I’m first-gen. I never got to do a college tour when I was in high school. I didn’t know what a college tour was when I went to the prep school, you know, I was around a whole bunch of rich people, and they were like, “Oh, well, we’re gonna take a week through the California schools and a week through the New England Schools.” And I was like, “whatever I can’t see online when I’m at school on a computer because I don’t have internet at home, it won’t be seen.” And so I always say that when I go and share the work with people, as I’m invited to campus. This is my college tour. And so one thing that I look forward to about what’s next is visiting campuses to share the book. And also I am knitting another baby blanket for my graduate advisee, who just welcomed his first child into the world with his wife. And so that’s what’s next for me, is the book tour and a baby blanket. I actually just went and got the yarn this weekend, and I chose a pattern.

Rebecca: That sounds really exciting, a nice balance.

Tony: Yeah. [LAUGHTER]

John: And we do appreciate your book tours. In fact, we very much appreciated when you visited Oswego after your previous book. And I know shortly after that visit, a lot of people stopped calling office hours, office hours, and started using other names and moved them to other places to make them a little bit more welcoming. So I know that was a fairly immediate effect of one of those college tour visits.

Tony: Actually, Oswego was my last in-person visit before campus closed.

John: Yeah, we closed just a week or two after that. I think. I remember that, yeah,

Tony: I think I came up on March, 7th or 8th, I believe, and campus closed on March 10. [LAUGHTER] It was my last visit. I got off the plane, I was like, “Yeah, this is a different world we are living in.

John: Well, we were glad you made it before everything shut down.

Tony: I am too

Rebecca: …extra memorable. [LAUGHTER]

John: Well, thank you. We really enjoyed talking to you, and we’re looking forward to sharing this episode and to reading the book, which should be arriving shortly, my pre-order went in a couple months ago.

Tony: Awesome. [LAUGHTER]

Rebecca: Thanks for joining us.

Tony: Thank you all so much.

[MUSIC]

John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

[MUSIC]

335. The Abundant University

The cost and the benefit of investing in a college education have been increasingly questioned outside of the academy. In this episode, Michael D. Smith joins us to discuss whether the traditional college model can survive in a world in which technological change has expanded the possibilities of  alternative education and credentialing mechanisms.

Michael is the J. Erik Jonnson Professor of Information Technology at Carnegie Mellon University’s Heinz College of Public Policy and Management and the author of The Abundant University: Remaking Higher Education for a Digital World. He is also a co-author of Streaming, Sharing, Stealing: Big Data and the Future of Entertainment.

Show Notes

Transcript

John: The cost and the benefit of investing in a college education have been increasingly questioned outside of the academy. In this episode, we discuss whether the traditional college model can survive in a world in which technological change has expanded the possibilities of alternative education and credentialing mechanisms.

[MUSIC]

John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

[MUSIC]

Rebecca: Our guest today is Michael D. Smith. Michael is the J. Erik Jonnson Professor of Information Technology at Carnegie Mellon University’s Heinz College of Public Policy and Management and the author of The Abundant University: Remaking Higher Education for a Digital World. He is also a co-author of Streaming, Sharing, Stealing: Big Data and the Future of Entertainment. Welcome, Michael.

Michael: It’s great to be here, John, Rebecca. Thanks for having me so much.

John: We’re really pleased that you could join us. Today’s teas are:… Michael, are you drinking tea?

Michael: I did earlier today, my wife makes this lovely herbal tea that you put in a little strainer. So I still have that in my memory. [LAUGHTER]

Rebecca: I haven’t English breakfast. I was a little bit on the go today. [LAUGHTER]

John: An unusual circumstance that has only happened, I believe, once before… I also have English breakfast. So this is twice so far out of 330 some episodes, I think, that we’ve been drinking the same tea.

Rebecca: It’s rare. We’re not exactly the same, yeah. [LAUGHTER]

Michael: Alright, what are the odds?

John: 100% today? [LAUGHTER]

Rebecca: Yeah. [LAUGHTER] So we invited you here today, Michael,to discuss The Abundant University? You note that the current system of higher education was created in an environment in which educational institutions provided access to scarce educational resources to a privileged few and the perceived quality of colleges and universities was judged primarily by their selectivity. Can you explain the role that scarcity has long played in the structure of higher ed?

Michael: Yeah, so we created a system of higher education in a particular time and with a particular set of technologies. Specifically, you need to sit in my class, if you’re going to hear me, and I think both our expectations about privilege, and our technologies have changed in ways that mean that we desperately need to change how we deliver higher education. So one of the things I talk about in the book is just if you look at what defines power, what defines market power in the university, it comes from being able to control access to the scarce seats in your classroom, being able to control access to the scarce faculty experts, whatever the heck that means. And then being able to control access to who gets the credential, the highly valuable credential, that’s going to help you rise in the work world. I think those things are starting to change in ways that we in higher education ought to wake up to.

John: One example that you use to illustrate the issue of scarcity involves Joyce Carol Oates. Could you describe this example for our listeners?

Michael: Joyce Carol Oates is a great example. She’s an absolute rock star. She’s written 60 different novels, she’s won a National Book Award, O. Henry awards, she’s been nominated for the Pulitzer, all these wonderful things. And so you’d think we’d want to get as many students exposed to Joyce Carol Oates and her knowledge as possible. The problem is within the existing system, to get exposed to Joyce Carol Oates, you’ve got to get admitted to Princeton, which has an acceptance rate of like 4%, then you’ve got to be able to pay the tuition at Princeton, which is without aid, something like $80,000 a year. And then, even if you do those first two things, you’ve got to get up at five in the morning and stand in a long line of students to get access to one of the 10 seats in Joyce Carol Oates’s class. So we’re taking this incredibly valuable resource and we’re making it incredibly scarce. Could we do better? Well, we are in some sense, because Joyce Carol Oates has a class on the streaming service Masterclass, where for 15 bucks a month you can get access to Joyce Carol Oates’s knowledge. Now is it the same as what you get at Princeton? No, but it’s better than nothing. My daughter and I sat and took the class together, and it’s actually quite good. And that’s the contrast between scarcity and abundance I’m trying to draw out in the book. Are there ways we can use technology to make resources that used to be scarce, abundant in ways that could benefit students?

John: And that scarcity made a lot of sense when it was one lecturer sitting in a seminar room or in a lecture hall running a class and there was no way of distributing that information more widely. Things have changed a little bit since then, haven’t they?

Michael: They’ve changed a little bit and I talk about in the book, there’s something kind of odd about the way we define expertise in universities and the way we distribute that expertise. So to get tenure, I had to become the world’s recognized expert, whatever that means, in this incredibly narrow part of my discipline. So my value to the university is: I’m a specialist. And that’s great, except when I teach I teach like a generalist. I teach all these different topics where Erik Brynjolfsson is the expert or Catherine Tucker is the expert or Natalia Lavina or Ed McFowland. Wouldn’t it be cool if you could learn that topic from them? We’ve never been able to do that because it’s hard to bring them into the classroom. But now, we can create that sort of experience in ways that I think could really benefit our students. One of the examples I talked about in the book is Anita Elberse at Harvard Business School and I have both studied a particular area and we actually disagree, our conclusions disagree. When I teach it, I’m pretty sure I’m giving short shrift to Anita’s position. Wouldn’t it be cool if you could bring both of us into the classroom and I give my position she gives her position and the students decide for themselves. We’ve never been able to do that. I think we can now.

Rebecca: …really pointing to how technology is offering the opportunity for more inclusion. And that’s certainly been a topic that’s been happening throughout higher ed with Inclusive pedagogy and topics about UDL and digital accessibility and things like this. But you point to a number of structural barriers that impede this from actually happening in higher ed generally. Can you talk about these barriers and what it would take to make them go away?

Michael: Yeah, this was one of the hardest parts about writing this book is sort of taking a cold, honest look at our business model, for lack of a better word. And when I was giving this talk in front of a particular audience, and somebody said, “Mike, all the research shows…” and they were right… “all the research shows that the best way to become wealthy later in life is to get a four-year college degree from an elite school, and so we should be encouraging students to do that.” I’m like, “yes, and no, you’re absolutely right, the best way to become wealthy is to get a four-year college degree from an elite school. The problem is, the best way to get a four-year degree from an elite school is to be wealthy.” And when you add those two things together, we’ve created this terrible feedback loop that just exacerbates social inequality. Now, you might say, “Why do I say being wealthy is key to getting a four-year degree from an elite school?” And in the book, I talk a lot about some of Raj Chetty’s research, which shows that kids born in the top 1% of the income distribution have a one in four chance of getting admitted to an elite school, top 80 school, kids born in the bottom 20% of the income distribution have a one in 300 chance of getting admitted to the same elite school. And so what I say to my friends who are economists is, “Hey, I’m trained as an economist too, I believe in the efficient allocation of scarce resources. If we in higher education genuinely believe that rich kids just happen to be 77 times more likely to be capable of an elite education than the system’s working fine. But if we don’t believe that, and I don’t know anyone who does, then this is a terrible way, a terribly unjust way of allocating access to the scarce resource.” I don’t mean to pick on Princeton, but let me pick on Princeton since we talked about Joyce Carol Oates. Princeton admits more students from the top 0.1% of the income distribution… families making more than $2 million a year… than the combined number of students they admit from the bottom 20% of the income distribution… families making less than $25,000 a year. Is that because Princeton is biased against the poor? I don’t think so. I think it’s because all of our incentives encourage us to make decisions that are highly correlated with wealth. And I could expand on that if you want, but one example I think a lot about and talk in the book about is Georgia State University in 2009, made some very intentional efforts to increase access to their campus, they ended up increasing the number of Pell-eligible students that they admitted from 32% to 60%, which meant they had three times more Pell-eligible students at Georgia State University than the entire Ivy League combined. So great news for access and inclusivity. The only problem is by doing that, they dropped 30 places in the US News and World Report rankings because their SATs scores, their alumni giving, all these other things, fell. The system is rewarding us for doing things that we all know are bad for society. And so a key part of the argument of the book is we’re not going to solve this by tweaking the existing system. We’re going to solve this by creating a new system that rewards people for inclusivity and diversity.

John: As you’ve just said, part of the issue is that all of the agents there are pursuing what’s rational for them. Their parents from high-income families spend a lot of resources in preparing for that. And we’ll include a link in the show notes to an earlier podcast we issued a few weeks back where we interviewed John Friedman, who is one of Raj Chetty’s co-authors on several of those studies. So we do address some of that in that podcast, and I encourage people to go back and listen to that if you haven’t seen that. But we have a system where it’s currently self-reinforcing, that institutions are doing what’s best for them, faculty are doing what’s best for them, and parents are doing the best they can, given the constraints that they’re facing. How are we going to get past those incentives to move to a more inclusive environment, or that would reward institutions for becoming more inclusive,

Michael: It’s going to be really hard within the existing system, I think there’s two options we’ve got. One is to rely on folks like Paul LeBlanc and Raj Chetty and Zvi Galil at Georgia Tech University, people who are willing to say, I want to create this, and I’m going to do it, even though I know it’s not aligned with my self interests, and I’m going to create a online educational experience, because I’m focused on the needs of my student base, rather than what the market is telling me to do. And I think that’s possible if we rediscover our mission. And the reason I say that is because you mentioned one of my previous books, and a lot of my previous research was about the entertainment industry and how technological change affected the entertainment industry. In looking at that, what I found really interesting is the industry initially opposed technological change, because they saw it, correctly, as a threat to their business model, their way of doing business. At some point, I had this really interesting conversation with a pretty senior creative person at one of the studios. And we were sitting in the lunch room, and he sort of leaned forward and quietly, so none of his colleagues could hear, said, “Mike, a year ago, we sold my show to Netflix, I want you to look at the season of my show that Netflix just put out, and you’re gonna see that it is in every way superior to what we did on the lot. The storytelling is better, the cinematography is better, and I just can’t figure it out.” They told themselves, the technology companies are going to make stuff that’s inferior than what we do, and what they were seeing with their own eyes, and not to mention at the award shows, the technology companies were actually making great entertainment. And I think it was that realization, where they said, “You know what, you’re right. Technology is a threat to my business model. But my mission is different than my model, my mission is creating great entertainment, and getting that entertainment in front of an audience. And my mission is so important to me, that I’m willing to blow up my model to pursue it.” I think that’s exactly what we’ve seen in entertainment. What’s the parallel here? What’s our mission in higher education, friends? if our mission is helping rich kids get a leg up in the job market, everything’s working just fine. But that’s not our mission. Our mission is helping people from all socio-economic backgrounds discover their talents, develop those talents, so they can use those talents to the benefit of society. I think we’re leaving a lot of people behind. And I would love for us to get excited about that mission, so excited that we’re willing to blow up the model.

Rebecca: We’re undergoing strategic planning at our institution. We’ve been having lots of interesting conversations about many of these things, actually, some of which are really inspiring to think about, like, what is the mission? If we’re really thinking about equity-informed student success, what are those metrics? How would we need to change how we’re looking at things to even know that we’ve achieved success? And what I’m hearing you talk about is there’s the difference between the institutional change that needs to happen, and then the broader machine of higher education. But when I think about cultural change, I think about bottom up and top down change. There’s regulation kind of change, but there’s also that grassroots change. And it’s almost like many institutions need to have this discovering independently to make some of that start happening. And force, bigger systematic change.

Michael: Yeah, I think we need bottom-up change in the sense of, I’m tired of being trapped in a system that forces me to make decisions to exclude people solely because they grew up in the wrong zip code. I think the other thing we need is some top-down change. And there what I talk about in the book is, back in the early 2010s, a lot of really smart, prominent people, including Clay Christensen, who I have a world of respect for, said that in 5 to 10 years colleges are going to be in real trouble, because we have this new technology. It’s 15 years later, that hasn’t happened. So I think a lot of people sort of roll their eyes when they hear technology is going to change our business. In the book, I try to argue, respectfully that I think part of the reason Clay Christensen was wrong, is he wasn’t using the right model of disruption. So his model says this technology comes in, and it’s going to create an inferior product and the incumbents are going to ignore it. What I’m trying to argue is that MOOCs and other online learning, if you think back to those three factors I talked about earlier, scarcity in the classroom scarcity in the experts, and scarcity in the credential. What online learning so far has done is its created abundance in who can get access and abundance to the faculty. What it hasn’t changed is the credential, the credential is still scarce. If you go to a Princeton or Harvard, or let me just eat my own dog food, Carnegie Mellon, people are going to assume you’re smarter than someone who went to a different school. What if we changed the way we did credentials? What if we would change the way we did credentials from this very brand-oriented credential that we have now to something that is closer to the student’s actual capabilities, actual skills? What the heck am I talking about? So the story I’ll tell is on my whiteboard as I was writing this paper, I had “brand” circled with a big question mark next to it. If the university brand name is the brand, how do you change the value of brand names? It’s really hard. So I’m scratching my head about this. And later that day, I was buying a really expensive scanner from a manufacturer I’d never heard of before, solely because it had a 4.9 star rating on Amazon and a bunch of really positive reviews. I was like, “Oh, crap, that’s how you change brand names. You add in objective information about the quality of the product.” I’ll stay in complete strangers’ homes, because they have a good rating on Airbnb, I’ll drive home with complete strangers, because they have a good rating on Uber. We see this in all these areas of society, could we bring that into the academy so that instead of judging people based on the name of their school, we start to judge them based on their actual skills? Wouldn’t that be cool. The other thing I’ll say, just to roll this out a little bit more is one of the things I think we’ve seen in these other areas of the economy is when you didn’t have the brand name, when you were an independent hotel no one had heard of, I’m going to assume you’ve got lousy rooms, and I’m gonna stay at the Hilton instead. Once we created a way to signal your quality, all of a sudden, a whole bunch of people who didn’t have the brand name had the incentives to invest in quality. We’ve got a whole bunch of places that aren’t Hilton, who are investing a lot in creating great room experiences. What’s the parallel? If we were to open up a way for students to signal their true skills, might we create a whole bunch of incentives for students to invest in those skills in ways that they just can’t right now, because I’m going to be judged based on the brand name of my school, instead of my actual knowledge?

John: Going back to the issue of markets, currently markets encourage institutions to maintain the scarcity. But they’re also subject to the Baumol disease of increasing relative costs, which is inherent in anything where labor is a major component of the production of the service. And with rising costs, while that maintains scarcity, it also opens up the market for other alternatives that can provide credentialing as an alternative to the traditional institutions. Could you talk a little bit about the Baumol disease and also perhaps, how that might encourage institutions to start shifting to other less expensive methods of credentialing?

Michael: Let me answer the second question first, and then come back to Baumol. Can we imagine ways that we could have new ways of credentialing students, and the example I used in the book is a guy named Gilberto Titericz. He worked for the Brazilian state oil company graduated from the 12th ranked Brazilian engineering college. And it just so happened in the evening, he liked to play around with Kaggle, which is an online place where you can go and provides awards for people to solve analytics challenges. And he got good enough that he had risen to the top of the worldwide leaderboard. And all of a sudden, Silicon Valley companies were recruiting him not because of his degree, not because of his work experience, not because of the GPA, but solely because they could see an objective signal that this guy’s really smart at analytics. I told this story to a buddy of mine who works in journalism, and he said, “You know what, Mike, I won’t hire anybody unless I can see their substack. I want to see if you can write. I don’t care if you graduated from Columbia’s journalism school, I want to know whether you can write.” And I think we’re seeing a lot of areas where you can have these signals. As an economist, it warms my heart that you would bring up Baumol’s cost disease. What Baumol’s cost disease says is that if every other sector of the economy is increasing productivity and economists define productivity as output divided by input. So you’re creating more output with less input. If you’re in a sector where every other sector is increasing productivity and your productivity isn’t changing, then your costs are naturally going to go up. And that’s very consistent with what we’ve seen in higher education. We’ve seen over the last 60 years, prices in higher education have increased at four times the rate of inflation, Or said another way, if they kept pace with inflation, college would cost 25% of what it is today. How do you change that? How do you improve efficiency? Well, you got to create more output with less input. I don’t see how we do that within the bounds of the existing classroom. We might be able to do that if we intelligently adopt technology in ways that allow us to educate more students with fewer resources than what we’re using today. The problem is, that’s really scary for a lot of my colleagues, and myself, as I’m very transparent in the book that this poses a threat to me too. And I think this brings us to the point where we’ve got to figure out what’s my core value here. One of the quotes I have in the book is a colleague who, a bit tongue in cheek, and I’m going to use it with permission but without attribution, said, “You know what, Mike, the professor has to have an incentive to adopt the technology. I’m a tenured old fart, I can ride out this technological change until I retire. Technological adoption will occur one funeral at a time.” And again, I know he was being cheeky, but I think in the back of our minds, a lot of us are like, “I’m just going to try to hang on to the existing thing for as long as I can.” I’m not sure we’re going to be proud of that decision 15 years from now. Congratulations, you’ve presided over an institution that you know is leaving deserving kids behind solely because they grew up in the wrong zip code. You’ve benefited yourself, are you proud of the outcome? I don’t think we’re gonna be.

Rebecca: It’s really hard to make those choices, of course, when you’re feeling very comfortable, and those choices may make you very uncomfortable. But I think that’s just in terms of the personal impact versus that bigger social impact that I think many of us are really committed to, but then our actions don’t always follow that commitment.

Michael: Yeah. And again, I try to be transparent as possible in the book that I’m as subject to this as anyone, friends. It wasn’t until I started staring at this, that I really had this “Oh, crap” moment of “I’m doing things, we’re doing things that are contrary to our values. Maybe we need to start questioning the structure and thinking more about those values.”

Rebecca: What role do faculty have in starting to initiate these changes?

Michael: It’s a great question, I think we need to start questioning the assumptions. Here’s a good starting point for that. I was talking to another colleague about this. And what she said, and this is going to be close to a direct quote, was, she said, “We train our students to identify and dismantle unjust social structures in every aspect of society, except our own.” I would love for us to start thinking about our own unjust social structure, and how can we change it in a way that creates more justice for students who deserve it. And the only way I’ve been able to come up with ideas about how to do that is by changing the structure. I just don’t see how we do it from within the existing structure where I teach 35 students for 80 minutes at a time twice a week, blah, blah, blah. The cool thing is, I actually think we have a decent number of examples of success, success, not only in creating more equity, but also in creating a viable and sustainable system. If you look at what Paul LeBlanc is doing in Southern New Hampshire University, if you look at what Mike Crow is doing at Arizona State University, if you look at what Zvi Gali did at Georgia Tech with his online master’s in computer science program, I think they’ve all been very successful at increasing equity, and also very successful at creating a sustainable business model.

John: So what should other institutions consider doing to transform their institutions into one which is more sustainable?

Michael: This is where we get into strategy. And, again, I teach technological change and economics and strategy. I honestly think, if you’re looking at this as we want to create mass market four-year degrees, I think Southern New Hampshire and Arizona State have a big lead in the market, and it’s going to be hard to catch up to. But if you’re looking at niches, if you’re looking at specific degree programs, I still think there’s a whole bunch of opportunity out there to say: “Can I create a program that appeals to a specific market engineering, for example, that is delivered online, but it’s delivered online in a very high quality way.” And I’m going to even pause there for a second and say, delivered online is probably too strong. So in my technological change course, I bring in the head of data analytics at the University of Pittsburgh Medical Center to talk to my students about how data is changing health care. And right after the pandemic, he came in and said, “You know what, Mike, we’ve looked at our data and what we’ve discovered is that for most doctor-patient interactions, telehealth yields equivalent health outcomes as you coming into the office. There’s some things you’ve got to come into the office for, but most things, telehealth works just fine.” What’s the parallel? I think there are a lot of things we do in higher education that can be delivered perfectly well remotely. Some things need to be done in person, and I would love for us as educators to think really hard about what are the things that have to be done in person, and what are the things that can be done perfectly well online, maybe even better online? So it’s not 100% in either direction. And then I’ll have people say, well, there’s some things trying to get it more in the in person side. And the example I think of there is I talked to Ara Austin, who’s the professor at Arizona State, who teaches organic chemistry remotely. You say, “How the heck do you teach organic chemistry online? Are you mailing hydrochloric acid to students’ homes, and hoping they have a fume hood somewhere available?” And the answer is, what they did is they looked at their curriculum, and they discovered that 13 weeks of the 14-week semester can work perfectly well online. For the labs, they actually bring students on campus, and they do a one-week intensive organic chemistry lab experience, you do two labs a day for six days. And what they’ve discovered in serving the students is that the online students’ knowledge of organic chemistry is equivalent to the residential students, but they walk out with a higher identity as scientists. There’s something about doing two O-chem labs a day for six days that you walk out and say, “I’m a scientist, I can do this,” that you wouldn’t get if you did those same labs, one lab a week, over the course of a 12-week semester. I think there are a bunch of things out there where I’d love for us to get excited about saying how can we redesign the classroom in a way that might even create better educational outcomes, while also including a whole bunch of students who otherwise would have been excluded.

John: One of the challenges is that student bodies have become increasingly diverse, but instruction is often aimed at the student in the middle of the distribution. One of the things Carnegie Mellon is known for is the Open Learning Initiative and the development of adaptive learning platforms. Is that something that colleges might be able to leverage to increase the scale of classes to lower the cost per student?

Michael: Yes. And heck, yes. So let me go back to my roots studying the entertainment industry. One of the really interesting things about the rise of streaming platforms is… we’ve actually got a paper coming out showing that we’ve seen an increased diversity in casts on streaming platforms, because you’re not tied to the mass market delivery. When I teach a class, and I talk about this in the book, of 30 students, I’m pretty sure 10% of them are bored, and 10% of them are completely lost. The problem is that, in that delivery modality, I have no time for the 10%. I’m trying to keep the middle 80% of the class happy. Wouldn’t it be cool if I could identify the 10% of students who are bored and say, “Alright, let’s go on to the next topic,” and identify the 10% of the students who are lost and say, “Alright, let’s spend a little bit more time on this topic so that you get it before we go on.” We can’t do that in the traditional delivery model. But we can online. There are a lot of ways to say I’m going to personalize this in the same way that streaming platforms say I’m going to personalize what’s being shown to your preferences and needs. I think we can personalize the way the education is delivered to the preferences and needs of the individual student.

John: And I could see a system where that results in recommendations for students for their next courses. You’ve done well in this, you may want to consider these alternatives for next semester.

Michael: Yeah, I talked to a colleague in the business school who got his degree in electrical engineering. And as I was talking about this, he said, “You know what, I just saw a YouTube video and for the first time understood what a Fourier transform was, and what it was used for.” This is this key concept in electrical engineering and signals. 20 years later, he saw a video, he’s like, “Oh, that’s what it’s for. I can do it mechanically, but I never really understood.” Wouldn’t it be cool if we could have a set of different ways of explaining a concept and match the different ways of explaining to the students to what we think the student is likely to resonate with? The other way of thinking about this is students’ preferences for faculty. Here’s what I mean by that. When my daughter was president of the STEMinest club at her high school, so take feminism and combine it with STEM and you have STEMinism. And when she was going into her senior year, my STEMinest daughter wanted to take AP physics. And the high school said, you can’t take AP physics because you don’t have AP calculus, you can’t take AP Calculus, because you don’t have precalculus. And you can’t take precalculus, because we’re not offering it this summer, I’m sorry. And that didn’t really work for me and my wife. And because of the research I was doing, I knew that there’s a site called Outlier.org that delivers a whole bunch of classes, including calculus. And by the way, if you pass the class, you get credit at the University of Pittsburgh. So my going back position was, “Hey, if my daughter passes this class that gives her credit at the University of Pittsburgh, are you really telling me that’s not good enough for high school calculus?” Anyway, we won that argument. What was really interesting about the way Outlier designed her class is they had three different teachers teaching the same modules in their own voice. So Tim Chartier, a white guy like me, calculus professor at Davidson; John Urschel, African American scholar, who just finished his PhD in math at MIT, and by the way, before he started his PhD, was the starting guard for the Baltimore Ravens. So munch on that for a second; and then Hannah Fry, University College London. And they each teach the same topics in their own voice. And you, as the student, can choose which of these professors do I take? Guess which Professor my STEMinest daughter gravitated towards. She immediately gravitates towards Hannah Fry. And I mentioned this to a colleague, and what my colleague said, “Oh, Mike, there’s a bunch of research that shows that, in general, men do better than women in quant- related classes, and that difference goes away when the class is taught by a woman, and by the way, the same thing is true for underrepresented minorities. In general, lower performance, and that difference goes away when the class is taught by someone who looks like them.” Wouldn’t it be cool if we can allow students to self select into the teaching style or the background of the professor that’s most going to resonate with them? It’s really hard to do that in the traditional environment, but we can online.

Rebecca: Yeah, I think this personalization is something that I’ve also been thinking a lot about, and it’s super possible. We have the technology to do it, just our institutions aren’t keeping up. And as a designer, I am always thinking about audience. And when I’m working with my students, we’re constantly talking about how it’s impossible to design for everybody. Like there’s no such audience as everybody, [LAUGHTER] there are specific people who are in your audience, and the more specific you can get, the better you can design the experience. And that’s exactly what you’re describing.

Michael: Exactly. Yeah. And it’s gonna be really hard if we take the existing 30 person twice a week delivery model as a given. But if you relax that assumption, there’s a whole bunch of really cool things you can do.

John: Changing the focus a little bit, you talk about how faculty perceive the role that we play in preparing students for their future careers in education. But you also present some evidence on how employers and the public and students perceive the way in which we prepare students for their futures. Could you talk a little bit about that?

Michael: Yeah, there’s this huge disconnect, respectfully to my colleagues, between how we perceive ourselves and how the outside world perceives us. In 2020, I wrote a piece in The Atlantic, basically saying that higher education in 2020 looks a lot like the entertainment industry did in 2015. We are fat and happy and completely unaware that technology is about to change how we deliver our product, for lack of a better word. What was really interesting is the feedback on that piece from outside the academy was overwhelmingly positive, and frequently expressed a great deal of anger and frustration towards the institution of higher education. The feedback from within the academy was overwhelmingly negative and frequently expressed a great deal of anger and frustration towards anyone who would question the institution of higher education. Like there’s this enormous disconnect. It almost reminds me of early in the demise of the cable subscriptions. So there’s a guy named Chase Carey, he was the COO of 21st Century Fox, and in 2013, he was asked at an investor’s conference, “Are you at all worried about people canceling their cable subscriptions?” And he said, “Not at all. People will give up food and a roof over their head before they give up cable television.” And my guess is he said that because he had surveys showing that people will get behind on their mortgage and behind on the credit card payment, beforer they get behind on their cable bill. But it wasn’t because they loved cable, it was because they had no other alternatives. I think we, in higher education, look at “people keep showing up. People keep showing up and paying my high prices, they must love my product.” I think there’s another way to interpret that data and it is they have no other options than to paying us a whole bunch of money. The smart thing for us to do from the perspective of the business model is to eliminate any other options for students. But I think the right thing for us to do from the perspective of society and our own moral standards, is to want to create other ways for students to get the knowledge they need so they can just demonstrate that knowledge in the workforce. That’s the change that I think needs to happen in how we look at these things.

John: That’s a message I think that we all need to hear a bit more often, because it’s really easy to become complacent with where you are and what you’re doing and just assuming that it’s serving everyone’s needs, and we don’t want to be in the position of the cable companies or the traditional print newspapers and so forth in response to a changing environment that may make us obsolete unless we adapt.

Michael: That’s the hard part. What’s interesting to me is how hard it is for market leaders to identify and respond to change. And when I teach this in class, if you teach it really well, disruption is an incredibly depressing topic because the last slide in every good disruption story is “and the incumbent died.” Blockbuster, dead; BlackBerry, dead; Britannica, dead. And if you teach it really well, there’s some kid in the back of the class who’s gonna go: “Can you get any example of an industry that responded well to technological change?” And for a long time, I sort of mumbled that answer, but now I’m starting to say “the entertainment industry.” If you look at what Bob Iger did at Disney, he blew up their organizational structure to go after this new opportunity. I’ve got this really interesting quote of Bob Iger saying, “When I launched streaming and Disney plus, I looked at my organizational structure, and I realized that it didn’t make sense anymore.” And if you sort of dig down, every entertainment company has a president of home entertainment, president of television, president of theatrical, president of international and all those peoples’ jobs is to protect the old way of doing business. Bob Iger blew that up and created an organizational structure that looked a lot like Netflix. What’s the parallel here? I think we need to think really hard about our incentives and our organizational structure, if you will. I was talking to Zvi Galil at Georgia Tech, and what he said is, “I got the faculty to adopt this online teaching method by changing their incentives and making it in their financial interests to teach online.” I think, leaders at the top, if we want to adopt this, you’re gonna have to think really hard about what’s my existing incentives, and how can I change those incentives in a way that encourages faculty to adopt this new innovation?

Rebecca: In your book, you have an interesting story about a president who gave a talk about why it cost $60,000 to attend my university. Can you share that story with us?

Michael: Love to. I’ve given this talk at a bunch of different universities, and when you give this talk, you have these interesting side conversations with people and one of those side conversations was someone who had heard their President give a talk to a local community group titled “Why does it cost $60,000 to attend university X?” and the President said, three reasons. Number one, technology doesn’t lower my cost, it actually increases it because I still have to maintain all the big buildings and now I have to invest in new technological systems. Number two reason that it cost $60,000 to attend my university is because I got to keep up with the Joneses. If all of my competitors are building big, beautiful dorms and big, beautiful buildings, I’ve got to build those same buildings if I want to remain competitive, and the number three reason because I f’ing can, although he didn’t use f’ing, he used the actual word… because I f’ing can. And he went on to say, “Every year I raise my prices, and every year I get the same number of students, if not more.” And while he didn’t use those words, what he’s saying is, I’m not on the elastic point in the demand curve, my market is inelastic to price increases, why shouldn’t I increase my prices? And so I came home and shared this story with my wife, which I found pretty compelling. And my wife who has an MBA and a Master’s of Public Policy, she doesn’t leave me to mansplain price elasticity to her. She listens patiently and nods. And then at the end, she says, “So, let me see if I’ve got this straight.” And after 30 years of marriage, what I’ve realized is, “let me see if I’ve got this straight” is shorthand for I’m about to destroy you rhetorically. “So this university is a 501-C3 nonprofit.” “Yeah.” “So that means they’ve taken tax-exempt status from the government in exchange for an agreement to act in a way that is consistent with the public good.” “Oh… yeah.” And she said, “I’m fine if they want to behave like a profit-maximizing monopolist, just give back the tax-exempt status.” I don’t mean to pick on any university presidents. They’re doing what their incentives tell them to do. I would love for us to come back and say, “What’s my mission?” If my mission is to increase my prices, because I’m not on the elastic point of the demand curve then go for it, but give back the tax-exempt status. The tax-exempt status implies that my mission ought to be bigger than that, ought to be doing what’s right for society. And I think that’s going to require a lot of change.

Rebecca: Thank you just underscored our call to action for this episode.[LAUGHTER]

Michael: I hope so.

Rebecca: Perhaps this is a great moment then to switch to our last question, which is: “What’s next?”

Michael: What’s next?, I think what’s next Inside colleges, is for us to get more excited about our mission, and then changing our model to best support that mission. And like I said, I think that’s going to require a lot more technological adoption than what we’re seeing today. Honestly, I think what’s next outside of higher education is for employers to start to adopt more hiring practices that, frankly, de-emphasize the four-year degree in favor of emphasizing skills. “Do you have the skill? I don’t care where you got it from.” I think we’re starting to see that. And when I give this presentation, I’ve got a slide in the presentation that has a bunch of headlines from press outlets saying this or that company is de-emphasizing the four-year degree in their hiring practices. The next build of that slide is a quote from each of those articles saying, “and they’re doing it because they want a more diverse workforce. And they’ve recognized that I can’t get that diversity if I continue to rely on elite colleges.” A, I think that means employers are starting to pick up on the fact that colleges aren’t delivering the students that I want , but B, I think that ought to be a call to action for us in higher education. Because if you think about it, what it means is that the evil capitalists in the business market are further along than we are in terms of embracing diversity. Maybe now’s the time for us to try to catch up.

Rebecca: Well, thank you for such a great conversation and many things for us to be thinking about as perpetuators [LAUGHTER] of the higher ed system as it exists. So I think there’s a lot of room for us to each, individually, make small moves to start shifting things.

Michael: And I want to put a big caveat on a lot of what I’ve said here, I don’t know anybody in higher education who would say “I’m excited about excluding people,” I genuinely think we’re all on the same page. I just think we’ve gotten into this world where we assume that what we’ve always done in the past is the right thing to continue to do. And I’d like for us to question those assumptions.

John: Well, thank you. You’ve made a lot of really good arguments about the need for change. And I’m hoping that we all start thinking about ways in which we can adapt to create a more inclusive educational environment, and perhaps slow down that cost increase or find alternative routes to training our students to become productive members of society.

Michael: Thanks, John and Rebecca, it was wonderful being here with you and I really appreciate you having me on the show.

[MUSIC]

John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

…

Ganesh: Editing assistance by Ganesh.

[MUSIC]

234. Education in Prisons

Education provides a pathway to a more secure and comfortable future for individuals living in poverty. This is especially true for those who are incarcerated. In this episode, Em Daniels and William Keizer join us to discuss the challenges and opportunities associated with providing education in prisons.

Em is a researcher who focuses on education, corrections, criminal legal reform, and abolition. She is the author of Building a Trauma-Responsive Educational Practice: Lessons from a Corrections Classroom. William is a Founder of Frontline Professional Development and Co-Founder of Revive Reentry Services and the Revive Center for Returning Citizens. He is a former state prison Adult Education Instructor, and in addition, he himself was formerly incarcerated.

Transcript

John: Education provides a pathway to a more secure and comfortable future for individuals living in poverty. This is especially true for those who are incarcerated. In this episode, we explore the challenges and opportunities associated with providing educational in prisons.

[MUSIC]

John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

[MUSIC]

John: Our guests today are Em Daniels and William Keizer. Em is a researcher who focuses on education, corrections, criminal legal reform, and abolition. She is the author of Building a Trauma-Responsive Educational Practice: Lessons from a Corrections Classroom. William is a Founder of Frontline Professional Development and Co-Founder of Revive Reentry Services and the Revive Center for Returning Citizens. He is a former state prison Adult Education Instructor, and in addition, he himself was formerly incarcerated. Welcome back, Em, and welcome, William.

Em: Hello.

William: Thank you.

Rebecca: Today’s teas are… Em, are you drinking tea?

Em: I’ve just got water. I’ve got boring room temperature water with no flavor in it.

Rebecca: That’s a disappointment.

Em: I know, I’m sorry. I set the bar very high, and then I didn’t even get over it. [LAUGHTER]

Rebecca: How about you, William?

William: I am water and lemon in a spill proof cup.

Em: He’s got a sippy cup. [LAUGHTER]

William: I’m a little clumsy sometimes, [LAUGHTER] Em knows. I take every precaution.

John: And I’m drinking a peppermint spearmint blend today.

Rebecca: Oh, that sounds nice, John.

Rebecca: I have Scottish afternoon tea this afternoon.

Em: Mhmm.

John: Very good, appropriate. Because it’s afternoon and I’ve already had a lot of caffeine I’m doing a non-caffeinated route.

Em: I did have coffee earlier, just so people know that I haven’t abandoned the caffeine train. I just tried to finish it before, and I can’t have a tea right after a coffee. It’s too much liquid. [LAUGHTER]

William: I second that.

John: In an earlier podcast, we talked to Em about the general topic of trauma-responsive educational practice. Today we’d like to focus more on the topic of education in prisons. How did each of you become involved in teaching in prisons?

William: You know, it’s funny, as I was preparing for the podcast, it dawned on me that I actually started my career in education in a carceral setting, teaching life skills at a juvenile detention center, clear back in 1989. From there, I worked as an intervention specialist and a special education teacher in public schools. But around 2004, I’d been teaching life skills classes at a state work release program when I was hired to teach adult education in the state prison in our area. And I’ve always worked with marginalized populations. And so for me, it was just kind of a natural progression. I guess I’ve always just landed right where I’m supposed to be.

Em: Yeah, I started after Bill, but I also started out outside of academia, I started working in a community organization, helping people during the Welfare-to-Work years, as they were trying to transition people off of welfare. I worked for a small agency that did workforce development, and didn’t know anything, but learned quite a lot, and then continued working in just such a variety of different teaching and learning spaces, eventually coming to working in the prison for several years when I was living in Oregon, and had also worked in alternative high schools and left the prison in Oregon and then moved to Spokane, Washington, where I live now to work as a Re-entry Education Navigator, and my job was to try to help people who were coming out of prison who wanted to go back to school, and did that for several years… met Bill during that time, and feel like that whole experience of seeing what happens to people before they go to prison and what that education looks like, and then during prison, and then what happens when people come out of prison and want to continue education or enter education has really given me a fairly unique perspective on higher ed in prisons.

Rebecca: For those that aren’t familiar, can you describe some of the challenges facing both students and instructors within the prison system?

William: I think one of the significant challenges is to create an environment where students feel safe and respected, where they can settle and become ready to learn, especially a place where they can feel insulated from all the distractions that come with being locked up. It’s tough because students in a carceral setting are trying to learn while they’re dealing with stuff like maintaining a relationship with their significant other outside of the walls, or maybe family issues, family stuff, sick kids, whatever, because you’re powerless over what happens on the outside and it eats at you. Then you have internal distractions like prison politics, you may have issues with staff or with other individuals that you’re locked up with. And it makes it hard for students to try to settle and learn.

Em: Mmhmm. First, I’m going to say I think educational trauma plays an incredibly significant role for students in prisons, because so many of them have been denied public education or actively ejected from public education before they come to prisons. So they’ve already had a lot of really significant harm around education. So they come in with a lot of those barriers. And then when you look at the demographics of who was in prison, you see also many people who have disabilities, especially undiagnosed learning disabilities, the incidence of traumatic brain injury is anywhere from three to five times higher in the population in prison than it is in general populations. And that also presents significant barriers… addiction and the impacts it has on the brain, especially alcohol, provides really a lot of issues. So there’s just a number of barriers that show up in population, and are connected to reasons why people come to prison. So there’s that piece, and then some of the more logistical issues. It’s hard to describe how few resources there are, when you work in a prison setting. When I go into a prison, I’m like, “Well, I might be able to have a pencil and a piece of paper.” And that’s really the resource that I might be able to have. If I’m going in as a volunteer or something like that, if there’s programming inside, I probably have a little bit more, but there is no access to internet, not active internet. Some states and some facilities are working on a secure internet, where people can get on to certain sites, information and what not. And there are certainly, like, librarians and information management people at colleges, two- and four-year schools, do an outstanding job of trying to update resources that sit on a server. So they’ll put together sort of a secure server full of information and then they’re always trying to update those resources. But again, it’s still static, it’s not dynamic information. So the lack of access to resources is profound. There are certainly technical issues around funding, always around funding, Pell is being reinstated for people in prisons next year. So the scramble over the last couple of years, and will continue into next year for colleges and programming to try to adjust to people being able to have access to Pell again, and the benefits that that brings, but also the resistance of institutions to change and adapt so that people can get the most out of their Pell funding. To say it is very strong is an understatement, and that’s a whole other topic. Funding for programming is always challenging. And Pell is just a whole other big thing. There are all kinds of different issues around programming. So access, what materials you can bring in and bring out, who gets to come in and come out, what you get to talk about, all of these things. So there’s programming issues, and then probably, in addition to having to make an effort for students like a really, really big significant effort for students, the extreme cultural differences between, what you need for education, because education is inherently supposed to be a liberatory exercise, like it’s a movement toward liberation. And you are trying to do this in an institution that is designed to control and constrain and to hold people captive. So the cultural clash there is deep, it’s very deep. And because the corrections institution is really the one ultimately in charge, educational entities really have to walk a lot of lines that feel like compromise all the time.

John: One of the things you mentioned in the book, Em, was Eurocentric ways of knowing are built into our educational system. How might we adapt our approaches to education to better accommodate those from cultures who rely on alternative ways of knowing?

Em: Well, I would reframe that it’s not an accommodation, that it’s a rebalance… like, this country, it did not start out as a European country. And to say that European and Eurocentric ways need to accommodate other ways, I think is maybe a mis-frame. And I think that looking at all of the people and all of the representation of all the different people around the world who are living in the U.S. and go to school here, and pay taxes here, and are citizens, and all of this… this is really about how do we open our own minds and our own hearts to the way that we see the world? And understand that that is not the only way to see the world. And people talk about that a lot, but I’m, like, “This is more than just entertainment. It’s more than just a holiday.” It’s fundamentally, people see, they experience information. They take in information differently. They respond to it in their bodies differently. They respond to it in art and creativity. The way that they think about information is very different and those differences, while they certainly do present opportunities for us to push ourselves and stretch ourselves, that’s what we should be looking for. Because every time we push ourselves and stretch ourselves, it makes us better. It makes us more fully ourselves that we get to try to experience the world in all of these different ways. And I think that, when you look at the hallmarks of Eurocentrism, the production, quantifying things, wanting efficiency, wanting to make sure everything can be measured in a particular way, all of those kinds of things, none of those things are inherently wrong or bad. But when they are the only thing, the only way that you know the world, the only way that you even consider that could be possible to know the world, I think that that makes us all smaller. It makes us all less than what we really are. And I think that that piece of it, like really pushing ourselves and challenging ourselves to think about knowledge differently, is one way for us to step into a more fuller version of ourselves.

William: Yeah I agree, I agree. I guess in the literal sense, the Eurocentricity that’s embedded in our education system, really misinterprets and misrepresents the historical journeys of many marginalized populations. I think it forces those populations to use more informal ways of learning about their journey, like song and dance, and storytelling and art, just to get a more accurate understanding of who they are. And that shouldn’t have to happen. I think, really, the three things that are important for me are what’s being taught, how it’s being taught, and then how it’s being assessed. And we have to have a broader brush to be inclusive, otherwise, we’re just perpetuating that marginalization.

John: And that’s a critique of our educational system in general, but I think it may have even more weight in the prison system, given the large proportion of marginalized individuals who are in our prison system, it would seem to create even a greater amount of harm in terms of providing effective education.

Em: I agree. I think that one of the ways… like Bill talked about this earlier, building these relationships and building trust. And I think that when we think about what people need in a classroom to learn, and what they need in themselves, and in order for people to learn in a way where they are able to grasp that knowledge, connect it to something that means something to them, the things we really want students to do that there has to be sort of this calmness in the body. And that comes when people have some feeling of both physical safety, and I would say more settling than demanding that they label themselves emotionally. And one of the reasons I say that is because when you get students who have been really harmed by public education, and specifically when you’re talking about people of color who have been harmed by white supremacist entities or Eurocentric entities, and that can be white teachers, sometimes it’s not, sometimes it can be teachers of color, but it’s often white teachers, like asking them to be in a prison classroom, and they’re a person of color. And now there’s a white person, another white person in an authority role, and they’re supposed to just automatically trust them. That can be a big barrier. And it’s not something that you can talk about very often because race in prison, even though race is present in every single thing in every single interaction, always, it’s not talked about. When I was working there, race was one of those issues, like, you didn’t want to talk about it, you did not ever want to really have any conversation. I don’t know, I feel like that’s a mistake and not acknowledging it when we go in like the positionality, especially for white people, the positionality and the sort of inherent power that comes into that, like not acknowledging that and talking about it, at least amongst ourselves, is a mistake.

Rebecca: It seems particularly challenging when we’re thinking about these power dynamics that you’re talking about when it’s layered in a prison system where there’s already kind of a teacher-student relationship that has a power dynamic, but now there’s also a prison authority, telling teachers what they can and cannot do in this space as well. So how do you help students reach a feeling of being settled or overcome some of those barriers around power to actually have learning happen?

William: I think it’s super tricky, because with correction staff outside the classroom, it’s all about that absolute authoritarian coercive kind of power. And here’s the thing, often, new hire teachers, including me, receive their orientation training in the same sessions as corrections officers and other corrections staff. So there’s an expectation that we go in and behave like corrections officers in the classroom, see where in reality in the classroom success is found through compassion and collaboration and not coercion. So earning a student’s trust and respect by developing that teacher-student relationship goes a long way. If you ever have to exert your authority in the classroom, for example, enforcing classroom rules. I know from my own experience as a teacher that if you develop that relationship, you can gain compliance through respect and you don’t have to resort to threat of punishment.

Em: Mmhmm. I had that happen… When I was working I spent a lot of time building relationships with my students. And I had a very unique situation, I can’t imagine in today’s climate that I could ever have such a situation again, but, really focused a lot on building relationships with students, and also trying to walk the line of teachers are expected to be corrections enforcers when they’re in the classroom, like that is the expectation from the institution. And because teachers rarely get training that is not corrections offered training… Until this book, any training that was given was the program would put together some training. But the conversations around power and… What does it mean to be a teacher and be expected to be complicit in these dominator power dynamics? And what do you do with students who don’t have the ability to withdraw consent? And how do you navigate that? How do you not abuse that power? And that has been a question that we have not talked about. Education doesn’t have that question very often about, what do we do to maintain our own ethical core when we are in these positions where we are expected to wield power? And I think that, what Bill was talking about, where you’re building relationships with people so that they understand how you make decisions. They understand that a yes is always going to be a yes, and a no is going to be a no, and that doesn’t change based on the person. It doesn’t change based on, you’re having a bad day, you’re still going to make your decisions in the same way. People are going to know when they come to you, if you tell them yes, it would be a yes, and if you tell them no, it would be a no. And I think that we underestimate the importance of that, that consistency. I know that when I was at the prison, I had corrections staff who would come to me sometimes if they were having issues with a student, and they were someone who was in my class, they would come to me and they would say, “We know you have a good relationship with the student, can you talk to them about this or that?” And it didn’t happen all the time, but it definitely happened where they saw that I had a relationship that was not based on dominating the student and forcing them to do things. But it was based on trust and openness, as much as we can be open, and that I can at least have the conversation with the student where they might not even be able to do that.

William: Right, and I’ve had the same thing occur, and I think the big difference is that when you develop that relationship, that students begin to understand your motives for saying yes or saying no…

Em: Mmhmm.

William: …and that you do have their best interests at heart when you’re doing that, and you’re not just about asserting your dominance. It’s about trying to be that individual that is, again, working in their best interest.

John: And earlier, William, you mentioned how you received the same training that was provided to the guards. So it sounds like that could provide some insight for the correctional staff, who may perhaps be able to learn more effective ways of dealing with those who are incarcerated.

William: In a perfect world, that’s really all I can say. That institution has been doing things the same way for a long, long time, and is super resistant to any kind of change, especially in a more compassionate direction.

Em: Mmhmm.

John: Well it perhaps could lead to some gradual evolution in a better direction, at least.

Rebecca: Real slow, real slow. [LAUGHTER]

John: Really slow, but if perhaps instructors are better prepared in providing that sort of role model, it certainly couldn’t hurt, and it certainly couldn’t hurt the educational purpose. What are some effective strategies in providing trauma responsive educational practices in a prison environment?

Em: I think that the three things Bill and I always come back to over and again, and he’s always been the one to bring us back to that whenever things have gotten really difficult or challenging, is you prioritize the relationship, you maintain the dignity of everybody who is involved in whatever is going on, that’s yourself. I’m going to leave the word respect out of it, because respect in prisons is code for obedience, and I’m not interested in perpetuating that. So I think maintaining dignity, and then also strengthening connection. I mean I know, teachers, we have all had those moments with those students who are just… they feel intolerable. You’re sick of them. They have been irritating, they have been annoying, they will not leave you alone. They pester, pester, pester, whatever it is. And I think that on a free campus, you have a lot more latitude in how you work with students like that. And you get to leave, like you get to go. But in prisons you don’t really have the same amount of latitude. And losing your temper once can just destroy a relationship, and you don’t usually get second chances. People do not usually give you a second opportunity to regain their trust. So when I talk about strengthening connection, I think in that moment when you are disliking them the most intensely, you have to find something to appreciate about them, and you have to tell them that. So whatever it is, they have nice handwriting, or they’ve been speaking up in class, even if they’re irritating you to death, you have to find something to remember that these are people who are trying to learn, and that our job is to help them learn, and they are in a position that is so much more intolerable than ours. That’s something that we bring in when we accept the responsibility to teach inside, I believe that’s part of our responsibility, is to do that.

William: Absolutely, well said. Really, the only thing I think I can add to that is just to really be mindful to ensure that nothing that you say or do has a potential to re-traumatize individuals.

Em: Mmhmm.

William: Because, again, absolutely do no harm. But also, like Em said, you only get one shot with a lot of these students. And it’s part of the culture, you only get one shot. And if you do something to offend, or to re-traumatize, which is going to be perceived as offending, you may not get another chance to build that all-important relationship that you need to help them be successful.

Em: Mmhmm. To just add something to what Bill was saying, is that we talked about this a lot when we were prepping is… What would be helpful for people when we talk about strategies? And we aren’t going into more detail, because, well, we don’t have enough time and you can also read the book, but partly because some of the strategies are things that teachers have to develop for themselves. Like we can give people guidance on, How do you handle yourself when you go in? I assume that people who are teaching are professionals, and they may or may not have taught in prison before, but they’re professionals and that they have some experience and they have knowledge. And you know that they have their own strategies. So some of this is like, “How do you adapt your strategies?” Instead of telling you, “You have to do these things.” Just give you enough guidance, give teachers enough guidance, so they can see how their own strategies can fit into this very different environment. So I just wanted to say we’re not trying to avoid talking about more detail, it just feels like it’s not always helpful, you can get really into the weeds on it, and it’s not always helpful.

Rebecca: One of the things that I’m sure has impacted education in the prison system significantly is COVID-19. Can you talk a little bit about what that impact has been?

Em: That has been a disaster, like a disaster, as much a disaster as it has been for free campuses and for K-12, you just magnify that, because you have millions of people who are basically trapped in a building where they have to share ventilation. They are totally reliant on people who come in from the outside for protective gear, they may or may not be able to maintain social distancing. They have no way to ensure that people that they are around are vaccinated, or will get vaccinated, or can get vaccinated, and that includes prison staff, any staff who come in. And I’m going to refrain from more commentary about what happens in prisons to people, because those aren’t my stories to tell, but everything that’s happened outside of the prison, you can just magnify that by whatever amount you want to, and it probably still isn’t as bad as what happened inside.

William: We just lose that ability to provide the consistency that that population of students needs.

Em: Yeah. About education specifically, prison programs, because of the lack of technology and the lack of access, have almost entirely been face-to-face programs. There’s been like a little bit of, they can have a tablet, and you know, you update the tablet, but none of it is online, like the tablets aren’t connected to each other, you have to bring them in and plug them into a server and do the updates and things like that. So I think there’s a tiny, tiny, tiny bit of movement on that front, not very much. But most of the people that I know who teach, they can maybe get inside occasionally, but the minute there’s an outbreak they can’t come in anymore. So students, for the most part, have lost the last few years of access to education, in addition to being in a terrifying environment where they don’t have the ability to really care for themselves in the way that we do.

William: I don’t think we can overstate the importance of that face-to-face contact. I mean them seeing you on a daily or weekly basis and being in that physical presence. Because it’s everything you do, it’s your body language when you’re with them, it’s your facial expressions, it’s micro expressions. Everything you do is your message to them about why you’re there and what your motives are, and that you’re there to work in their best interest, to be an advocate for them to learn and to grow. Because that’s really, when we boil it down, that’s what we’re talking about, is we’re talking about individuals who are trying to better themselves through education. And it’s just, it’s a population that’s rife with trauma and negative educational experiences. And I think that that face-to-face time is just so important to support their success.

Em: I have a lot of colleagues who have been doing fantastic work through correspondence, or doing packets and things like that, because correspondence is a little bit different than doing packet work. And there certainly are people who benefit from having more time and people who are introverted, or have maybe some different needs in learning who like the asynchronous learning piece more, or they have more time to maybe reflect and things like that. So I don’t want to say that nobody has gotten any benefit at all. But I agree with Bill, like, my bias is certainly that face-to-face learning is… there’s so many benefits to it. And I think when you look at the literature around trauma, one of the big benefits when we talk about trauma responsivity, is that somebody has a settled body, like if you’re settled in your body, you can be in that space, and other people respond to that. Like mobs, you get one or two people who are just completely hyped up and doing all this stuff, and that’s contagious. Well, the same way that that kind of chaotic, high-level, excited energy is contagious. So also is the settled, calm, deeply grounded energy, is also contagious, and that can be really important when you’re working with folks.

John: There’s a lot of research that shows one of the best ways of escaping from poverty is through education and higher education. I would think that would be especially true for people who are incarcerated. As a society, are we devoting enough resources to provide educational services for those who are incarcerated? And what changes should be made to provide more resources? What are some of the most pressing needs for addressing some of these inequities?

William: For me, I just would like to see more resources devoted toward putting more teachers in the classroom. In my last teaching job in the county jail, my class size would be, sometimes, over 25 students. And it’s so much harder to… and I keep going back to developing these relationships because, to me, that’s a foundation for everything else that comes. But I would like to see more education staff and smaller class sizes, to help create those relationships that foster success and students.

Em: I agree, I think, definitely more teachers. I think that, like roughly half of the states in the country don’t offer education inside, or education is not mandated, and that may have changed a little bit. But last time I checked, it was, like, 28 states did. So it’s roughly half that do not mandate education. The demographics aren’t different, the people who go in, 60 to 70% of them don’t have a high school credential. And two thirds of people who are going into prisons are existing on, just subsistence, 12,000 a year or less, like very, very high rates of poverty. So absolutely. But I think we also have to think about re-entry, and 95 to 97% of people come back to the community. So if we’re thinking about education while people are in prison, but we’re not doing anything to make sure that people can have access to education, can have access to housing, and access to jobs when they come out, then, I don’t think education is ever a waste, but I think that it’s very short sighted, it’s not a good way to talk about lifting people out of poverty. I would say one thing people should be thinking about are background checks. Background checks are probably one of the biggest roadblocks to people getting housing, to people getting credit, to people getting jobs, sometimes getting into college, being able to spend time with their kids when they’re at school. Background checks impact people in so many ways and forever, because we don’t have any expiration date on them. So I’ve heard stories of people who got hired by a university to be a tenured professor, and then somehow it comes up that 25 years ago they had a conviction on their record and the university’s like, “Oh, sorry, our policy is that we can’t have you.” And I’m like, “Well, that person’s been working there for years, what are you talking about?” But it happens. So I think that that is one area where, because it’s so deeply entrenched, and it’s connected to employment law in a lot of ways and to public records, it’s such a tangled problem that people really don’t even want to think about it. But it is a huge roadblock for folks. So if we are going to invest in people, and we’re going to give them education that they should’ve gotten earlier in their lives and should’ve had access to. If we’re going to give them access to more education, then we’re just doing them a grave disservice if we are not making it easier for them when they come out.

Rebecca: Are there things in the education system we should be working on that happen, perhaps, before people end up incarcerated? So avoiding some of the traumas and things that are happening in the education system early on.

Em: Well… I feel like that is a very difficult question to answer because I have the same critique of our K-12 education that I did of higher ed, that it is very Eurocentric and that people of color, and people with disabilities, children with disabilities, who need to relate to information differently, who may need to consume information differently, all of that stuff, like, they’re not just treated as if they are trying to learn things, they’re treated as if they are wrong, as if they are deliberately challenging the authority of a teacher. And then they’re punished, they’re punished, because they can’t or won’t assimilate into these Eurocentric ways of understanding the world, which again, are not wrong, but are not the only way. And nobody should be punished because they understand information in a different way from somebody else. And that is a very broad statement, and I know that there are individual people who make an effort to try to not punish, or who try to have students learn in different ways. But systemically, the system itself does that. I mean, think about it, so if you are a black student, black parents, and demographically, perhaps you have a single parent household, we’ll say, and this could happen with any student, I’m picking a black student for a reason. So they have a single parent household, and the parent has to work a couple of jobs. So not only like if that parent is going to come to school and interact with teachers, which they definitely want to do, they have to deal with their own trauma from having been discriminated against and potentially punished because they were a black student in a white system. So they have that from their own childhood, from their own adulthood, from their own lives. And they have to try to come into a school which may have harmed them when they were young, and try to bring themselves in and do the things they need to do for their children. And so that’s a barrier that white parents, perhaps, don’t face. And this is a very general example, and I am not saying that all white parents or all black parents would have these kinds of experiences. But it is an example that I’ve heard from many students and many parents that this happens. And again, it’s just something that we aren’t addressing. And I’m very hesitant to say a whole lot on the topic of K-12, because I don’t teach in K-12, which is part of the reason I don’t feel like I have a lot other than a general observation, I don’t have a lot of direct experience that I can speak to. Bill, I think you taught more in K-12 than I have.

William: Yeah, having worked in about, I think five middle schools, and seven different high schools in different parapro and professional instruction capacity. What I can say is looking back, if I had access to Em’s book, to having a better understanding of trauma and the impact of trauma on how students learned. I felt that I was fairly effective as an educator, back in my time in the public schools, but had I had access to that I could have been more, I could have done more, I could have been more effective. Because for me, introducing a trauma-informed perspective into my instruction, I think it’s a game changer, I really do. I think that students who couldn’t be reached before, could be better reached, better understood. And even within the constraints of the framework of public education and the way it is right now, I think that teachers who adopt a trauma-informed approach into their teaching can’t be more effective. I can’t say enough about it, honestly.

John: There’s certainly a lot that we as a society can work on to provide a more inclusive environment all the way through for everyone, but let’s turn back to one of the things that is addressed in Em’s book, which is the importance of bringing joy into the educational experience, so we can end on a, perhaps, a little bit more upbeat note. Could you talk a little bit about that?

Em: One of the things I love about being in any kind of learning space is getting to learn with people. And I think that that’s learning from them, but also getting to learn with them. So I’m teaching how to make a widget, or write about widgets, or something like that. And I have a way that I do that, so I kind of teach from that perspective and maybe I have different strategies. But what I get to learn is, when that person, when that thing, whatever it is clicks in and they have that lightbulb moment. What I get to learn is how they understand it, and I get to learn how they see it and I get to feel that excitement that they feel because they, maybe opened up a new little neural connection for themselves, or maybe something they knew in one way they now know it in another way, and I get to share that with them. And that’s something, like people love working with kids because that’s what’s happening all the time. There’s so much they don’t know that everything’s like,“Oh my god, I can’t eat dirt.” That is exciting for a child because they didn’t know they couldn’t eat dirt, and, I mean, maybe they’re just going to eat dirt anyway, because it’s fun, because it makes your parents mad, but it’s really exciting, everything is exciting. And I think that we lose that as we get older and we get into adulthood and we take on adult responsibilities, and there is no structure in our society that encourages us to keep learning and to keep our learning muscles strong. And so we kind of forget just the joy and the pleasure that we experience when we’re being expansive together, when we’re expanding our minds together. And we’re opening ourselves up to learning with other people and learning from them. I think we forget that, because we’re not allowed to do it, or we don’t have places that we think we can do it, or we just get sort of swept away by circumstances of our lives.

William: And I take what Em said, and I want to frame that in a carceral setting too, because seeing the face of a student who’s learned something that they never thought they could learn, or seeing them begin to understand a concept and watch that light bulb go on. And just to know that something is happening that’s combating some of those past educational negative experiences that they’ve had, that they’re finding out that they have the ability to learn, that they can learn, and that they’re excited about it. And to be able to share that excitement with them, to me, that’s the joy of education, because like Em said, the instructor and the learner share that. So yeah, just knowing that the ability to learn is there. It’s amazing.

Em: I had a student once, this is not when I was in the prison, but I had things like this happen when I was in prison. And we were talking about getting jobs and doing interviews and things like that. And I had a group and we would do a group interview, and then I would interview them one on one in front of their classmates, which was a small class, and it was a cohort so it wasn’t like it was a bunch of strangers. And this one student was just terrified. Like, didn’t want to even get in the chair at the front of the class to do the group interview just where the class was sort of asking questions. And all they could do was just sit in the chair. And the class went around and they all asked the question, and I don’t even remember if the student really answered anything, but they did stay in the chair the whole time. And when they got done, that moment of recognition… And of course, the rest of the class was very supportive. If they could answer that would be great, but if not just overcoming their fear of sitting there. And that moment when the student realized that they had stayed in the chair, that was such a moment of success and triumph and joy for them. And all the class got to share in that we all got to support and cheer for this person, even though it was really, really hard. And that’s something that you would not necessarily consider a learning that you could measure. That what? Somebody would just, like, sit in a chair? That’s not a piece of learning that you can quantify, you can’t put a grade on that. But when I ran into that student years later, and they were working as an educational assistant at the local community college, and they had gone through however many interviews they had to do to get that job. And if they had not done that, they would not have ended up on that career path. And I thought, “Oh, this is one of those things that you need for people to be able to do.” But you shouldn’t have to put a grade on that, a number or a letter. This is part of what it means for us to be human together, and to be in this space together, and to support each other, and care about each other. And I always remember that whenever we talk about what is learning, and joy in learning, and that piece of it. And I saw things like that happen, I would have students who would fail two or three tests in a row, but they would get one or two points more on each test. And so the whole class would just celebrate, because the person was obviously starting to get a little bit better either at taking tests or remembering information or learning how to study or whatever that was. And I think that those are things that our current education system doesn’t give us time for. And I think especially when you’re talking about prisons, and just the level of educational trauma and denial and rejection that those students have gone through, of anyone who needs that kind of attention and care, I think that our students who are inside really do. And joy as an antidote to trauma, Bill mentioned ability to learn, but I think that when you look at what trauma does to the brain, the stress chemicals and keeping us locked into fear and survival, but when you talk about joy everything just opens up. When you are having those joyful moments everything just opens up, and I can’t help but think that those moments of joy and what happens in your body really is an antidote to some of the impacts of trauma.

Rebecca: That was a great story, Em. So we always wrap up, though, by asking, What’s next?

Em: Hmm. So for me what’s next, I’m working on a book chapter for a handbook on prison education, a friend asked me to do a chapter on that. So working on the chapter on that. But beyond that, I am starting to put together, like a companion or guide for the text, Building a Trauma Responsive Educational Practice. And I just started thinking about what that would mean, and what are the things that would be most important to unpack? And what would I want people to take away from that. And then, of course, my consulting business, I’m going to be talking to Princeton in May, which is very exciting. And I’m going to be doing a training session with John Jay College, which has two or three programs around corrections ed and teaching and working in prisons. So I’m pretty excited to be doing that later in the year. But yeah, I think the companion book is starting to take some shape in my head, so I’m excited about that.

Rebecca: That’ll definitely keep you busy.

Em: Yes.

Rebecca: How about you, William?

William: For me, a couple of things, I am working on a re-entry survival guide, which is kind of a workbook manual for people coming out to help them through just some of the beginning pitfalls of re-entry. You know, how do you get your ID? How do you get connected with your state services if you need them? Job hunt, finding housing, things like that. And then I’m also looking at putting together an in-service training, a lot of it based on Em’s work to take into the public schools. Because I think that if students have an opportunity, say at a secondary level, to be exposed to educators who have a trauma-informed perspective, a trauma-informed approach, then hopefully we can mitigate some of the high prison populations that we have now, and maybe go a long way to having some of those students skip going to prison. [LAUGHTER]

Em: Mmhmm. It would be at least nice to be able to reduce the overall level of connection between education and prison. Like people are always going to make mistakes and screw up, and part of abolition is imagining… What would it be like to be able to make a mistake and screw up and not have to go get locked in a cage? So part of the work of abolition is imagining that and I think for me, too, part of that work of abolition is… What would it be like if education wasn’t a pipeline to prison for so many people? What does that mean? How would education have to change? How does society have to change? And I think that’s work that is very interesting to me, and necessary.

John: Well, thank you both. You’re doing some really important work, and we thank you for sharing it with us.

William: Thanks for having us.

Em: Well, thank you, too. Yeah, and I welcome if people have questions or want to learn more, I’m happy for them to reach out to me. I think you can put my email in the show notes.

Rebecca: Thank you both.

[MUSIC]

John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

[MUSIC]