298. Sustainable Professional Development

The rapid changes in teaching practices and teaching modalities during the last few years have provided challenges for both academics and the professional developers that support them. In this episode, Judie Littlejohn, Jessamyn Neuhaus, and Chris Price join us to discuss ways of moving toward more sustainable models of professional development.

Judie is the Director of Online Learning, an Instructional Designer, and an adjunct instructor of history at Genesee Community College. She is also the Chair of the SUNY Faculty Advisory Council on Teaching and Technology, or FACT2. Jessamyn is the Director of the SUNY Plattsburgh Center for Teaching Excellence and a Professor in the History Department at SUNY Plattsburgh. She is the author of Geeky Pedagogy: a Guide for Intellectuals, Introverts, and Nerds Who Want to be Effective Teachers. She is the editor of Picture a Professor: Interrupting Biases about Faculty and Increasing Student Learning. Chris is the Academic Programs Manager for the SUNY Center for Professional Development. He coordinates and leads system-wide professional development in the SUNY system. Before moving to this position, Chris served as the Director of the Center for Excellence in Learning and Teaching at SUNY Brockport. Chris is also a member of the POD Core Committee. POD is the Professional and Organizational Development Network serving those who work in educational development.

Show Notes

Transcript

John: The rapid changes in teaching practices and teaching modalities during the last few years have provided challenges for both academics and the professional developers that support them. In this episode, we discuss ways of moving toward more sustainable models of professional development.

[MUSIC]

John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

[MUSIC]

John: Welcome to this live podcast recording session at the SUNY Conference on Instruction and Technology. The topic of this panel session is “sustainable professional development.” Our panelists are: Judie Littlejohn, Jessamyn Neuhaus, and Chris Price.

Rebecca: Judie is the Director of Online Learning, an Instructional Designer, and an adjunct instructor of history at Genesee Community College. She is also the Chair of the SUNY Faculty Advisory Council on Teaching and Technology, or FACT2.

John: Jessamyn is the Director of the SUNY Plattsburgh Center for Teaching Excellence and a Professor in the History Department at SUNY Plattsburgh. She is the author of Geeky Pedagogy: a Guide for Intellectuals, Introverts, and Nerds Who Want to be Effective Teachers. She is the editor of Picture a Professor: Interrupting Biases about Faculty and Increasing Student Learning. (Jessamyn will be joining us as soon as she finishes a presentation in a nearby room.)

Rebecca: Chris Price is the Academic Programs Manager for the SUNY Center for Professional Development. He coordinates and leads system-wide professional development in the SUNY system. Before moving to this position, Chris served as the Director of the Center for Excellence in Learning and Teaching at SUNY Brockport. Chris is also a member of the POD Core Committee. POD is the Professional and Organizational Development Network serving those who work in educational development.

John: Judie, Jessamyn, and Chris have all been extremely active in helping faculty navigate the challenges of the last few years. Welcome, Judie, Jessamyn, and Chris.

Rebecca: This wouldn’t be a complete episode of Tea for Teaching if we didn’t ask about tea, so, our teas today are: … Chris, are you drinking tea?

Chris: English afternoon.

Rebecca: Well, you’ve made the correct choice.How about you, Judie?

Judie: And I have Darjeeling, which is my current favorite.

John: And I have a Tea Forte black currant tea today.

Rebecca: And I have Irish breakfast.

John: Jessamyn, you’ve arrived just in time to be asked about your tea.

Jessamyn: Well, I specifically arranged to have to be somewhere else when I was supposed to be here so as to demonstrate in this meta way, unsustainable faculty development [LAUGHTER] where you’re in two places at the same time.

John: During the past three years, faculty have engaged in professional development at unprecedented levels in response to the global pandemic, and here in SUNY, with the SUNY-wide transition to a new learning management system. From what you have observed in your roles, how has this changed instructional practices? We’ll start with Chris.

Chris: Yeah, so prior to the pandemic, online learning was was more optional. You were either an online instructor or a college had online instruction as part of its mission, but it was a choice. And so after the pandemic, the whole “Should I do online?” just went away and it became “How am I going to do it?” or “How are we as a campus going to move things online? And so the validity of online instruction, that question, just kind of went away. We know, though, that during a pandemic, it wasn’t the ideal time to transition to online instruction, it was just everybody doing it all at once by the seat of their pants, and instructional designers and everybody that supports online instruction were definitely stressed out. So it wasn’t an ideal situation. But I think where it’s left us now, is that we don’t have to have those debates anymore about whether or not online is a valid mode of instruction or not. And so it’s allowed us to take a step back and be a little bit more creative with how we incorporate online instruction into our courses, our programs, our colleges and universities. And so, for example, if you think about HyFlex instruction, before the pandemic, I had never heard of HyFlex instruction, and it really kind of has emerged since then as being something that many colleges and universities are considering as an integral part of their instructional plans. If you would have told me before the pandemic that folks were teaching courses asynchronously online, online synchronously via videoconference, but also face to face, I would have really questioned whether or not that was even possible, and now campuses are doing it all over the place. We just presented today about a Tools for HyFlex courses project that we’ve been looking at, investigating the different types of video conferencing tools that faculty are using in their courses. And so, just to sum up, yes, the pandemic definitely, a lot of residual trauma that folks have from it, but I do think that overall that now the acceptance of online as a mode of instruction has definitely been a positive.

Rebecca: How about you, Judie?

Judie: I do agree with what Chris said, we’ve seen a huge growth in HyFlex courses on our campus as well, and the exponential use of Zoom. But I think these changes are not finished. At the beginning, just before the pandemic really sent us all home, we started training everybody in Zoom on our campus. We were fortunate that that final week, we were on spring break, so we were able to literally herd everybody into computer labs. And each day, we were allowed fewer chairs in the lab as people had to start to spread out a bit. At that time, the focus really was on Zoom, and on using our LMS for the faculty who weren’t using it yet. But then, I think, as people became more comfortable with Zoom, and also we knew we were changing LMSs, the focus really shifted to the LMS training. On our campus, we don’t have the dedicated lab space and personnel to teach all of our faculty a new LMS at the same time, so we took advantage of all the SUNY trainings that were offered. We were in the first cohort onboarding to the system-wide Brightspace digital learning environment, and a lot of our faculty attended every virtual workshop that SUNY offered, and thank goodness that we had those opportunities for the faculty because we could not have recreated them all ourselves. So there was a huge growth, I think, in faculty participating in webinars and trainings offered by SUNY. And it all translates, I believe, into course quality. I think, as far as instructional practices go, the students are having better learning experiences because of the way the content is arranged in the new LMS. But along with that, though, I feel like most of the faculty are more open to engaging with students in Zoom, even if they are in 100% asynchronous courses. They have more virtual availability, I’ll say, than they would have had previously in their face-to-face office hours. So those are the two big things, the course quality, and the virtual availability, that have really increased through all this.

Rebecca: How about you, Jessamyn?

Jessamyn: I guess I’m thinking of something a little less tangible than the other two, which I totally agree with what was just said. I would say the awareness of students’ life circumstances, and how life circumstances can impact learning. I remember very clearly, my first semester after the emergency pivot and a faculty member saying to me, like it was just percolating through his head, and he said, “But what if my student doesn’t have access to wi-fi?” …like he was thinking it through. I saw it happening and the change happening, really thinking about how life circumstances impact student’s ability to engage in the courses. And I would say that it was a good shift, that awareness, but it’s also been very overwhelming. Because once you start down that road, it piles up fast, all the ways, and all the challenges that individual students might be facing.

Rebecca: The tremendous pressures of the pandemic broke down silos between faculty, departments, disciplines, and institutions to initially support the transition to remote teaching and to support the increased interest in inclusive teaching practices. How do we sustain this culture of sharing and prevent the silos from being rebuilt? Judie?

Judie: First, I think the way the silos were breaking down just as SUNY was working on new, updated general education requirements, is really helpful as far as sustaining this, because, with the DEISJ requirements, which are Diversity, Equity, Inclusion and Social Justice, they help us maintain this level of empathy and concern. I don’t want it to sound like the faculty didn’t care about the students before, but I think the level of empathy really increased throughout COVID and the new general educational requirements will help to maintain that. Faculty will continue discussing how they are meeting all these updated requirements in our current programs, and they’re sharing ways to incorporate the DEISJ requirements into different fields that may not have overtly considered those topics previously. So, yes, I think it’s fortuitous timing with SUNY’s shifts in DEISJ requirements, as far as keeping those silo walls broken down so that people can continue having conversations and sharing.

Rebecca: So what I was observing when I was hearing both Jessamyn and Chris is that in professional development we should be implementing the good pedagogy that we’re trying to have our faculty also implement in the classroom.

John: So faculty have become more aware of the challenges that our students face in terms of mental health and wellness, access, and family and community resources, resulting in more interest in inclusive teaching practices. How do we sustain interest in these issues while faculty, staff, and students all feel overwhelmed, and overworked?

Rebecca: You don’t feel that, do you John? [LAUGHTER]

Jessamyn: Well, I would never underestimate the power of acknowledging the situation, acknowledging the reality. So I started both of my sessions by saying, “I know this is a tough time, I know that you are tired, I know that we are all tired.” I also have been taking care to frame and remind people that I would never recommend anything to you that’s not going to make your teaching life, working life, better, I would never tell you to do something just for the sake of checking a box or because I think it’s the right way. But this will make your life easier, your working life better. And finally, I’m really leaning into cut down on content, as much as you possibly can. That’s sort of an underlying advice I’m giving, is talk less and listen more, for me as well, but for faculty. And it’s not that creating more student-centered course design is less work, per se, but it definitely changes the energy in the room and feeds our teacher souls in a different way than nonstop lecturing does. Those are just a few ideas.

Chris: So, I’m gonna take a little bit of a different track here. One piece of advice that I would give is that you got to figure out ways to let things go, things have to go, we can’t burn the candle at both ends, but that, of course, is easier said than done. I’ve been privileged to be involved with, the last few years, online groups of tenure-track faculty throughout SUNY. These are sessions that are open to anyone in SUNY. They take place every couple of weeks. They’re about an hour. They’re not recorded. They’re in Zoom. But we just call them open mic sessions. And I do it with two colleagues at Empire State University. Alan Mandel and Shantih Clemans came to me and the three of us kind of put this together. And, and one of the things we keep hearing from new tenure-track faculty is that as the issue of service comes up again, and again, and again, they’re not really sure how to navigate that. And I think we know this, and I think the research bears this out, that women, minoritized folks, bear a disproportionate service burden on campuses. And so how do we get around that? We need everybody doing service, our colleges and universities just cease to exist if folks weren’t doing service. So I think what we need to do is do a better job of recognizing and rewarding service and distributing it more equally across campuses. Again, I know, that’s probably easier said than done, but I think that that might alleviate some of that disproportionate burden on many of our faculty. The other thing too, is I think, we need to encourage more of a team-based approach to instruction. So that, there are some things like you got to let go. And you got to say, okay, you know, maybe I don’t need to be tweaking every single thing in my course. And now I know instructional technologists and designers are also overwhelmed. But, I think they would all appreciate it if faculty didn’t come to them in an emergency and they came to them more proactively to figure out how to troubleshoot things in their courses. So those are two just very practical suggestions.

Judie: For me, on my campus, as far as sustaining interest in maintaining that level of empathy with the students when I’m overworked and overstressed… we’re short staffed right now, so I do a lot of things in a day and the day is long, and I also teach, but I teach as an adjunct, so I can’t grade or give feedback during my working hours, and I share this with faculty too. So when I what I do every single day when I get home, I go right to my computer, which sounds counterintuitive, but I just keep my day going and I sit right down and I grade all three classes for whatever the people did in the last 24 hours. So I grade every single day, all three courses, because I’m in that place, right? I’m home from work. This is what our students do. They’re working all day, they’re taking care of their kids, they’re doing whatever. And then they get home and they have to sit down at their asynchronous course, and try to rewatch the video, read the lecture, take the quiz, and do all of that. So I feel more connected with the student in that way. Because I do it every day, there’s not that much to grade. If I have classes of 25 students and they don’t all do their work on the same day, it’s spread out throughout the week. I’m real forgiving of deadlines and things like that, I suggest deadlines to keep them on track to finish on time, but I never penalize late work. And I don’t want to their I don’t want to judge their excuses, either. Because I always feel like, I end up being the judge of the best excuse if somebody needs an extension. So everyone has their extension out front. And I grade their work as it comes in and give them their feedback. And it just helps me keep my empathy that way, I think, because sometimes you’ll look and start to read a response or an essay and think, “oh, here we go… this again,” or you know [LAUGHTER] and then I always think, somehow, in my home space like that, it’s easier for me to take a step back and say, “I don’t know what their day is.” I always say “I’m not wearing their shoes…” Who knows what the students have had to go through throughout the day. And one thing that helped me a lot early on in the pandemic was we have a respiratory care program on our campus, and our respiratory care faculty were right there on the frontlines of COVID, like nobody else. And they’d never taught online. And they didn’t use the LMS. So I was constantly helping them get their materials online and their grading online and their announcements and so forth. And I could see the announcements that these people were writing to their students, and just how powerful they were, and they’d start off with, “Please take care of yourself. Please get some rest. We understand you have to take time…” and just how much concern and true love for their students that they were able to demonstrate in these announcements. And some of them I kept as just examples of how to show empathy towards your students. And I think having that sort of an example for me, as an adjunct, helped me set my own daily practice to be able to keep that empathy for my students. So I think just finding a good example like that and being able to share it, is how we can help keep it going forward.

Rebecca: So along the lines of resources, budgets and resources for professional development are limited, I hear. Where should professional developers place their focus, and their efforts?

Judie: So for me…we did assign these by the way, we don’t just randomly know when to talk… [LAUGHTER] I take a project management approach to a lot of these things, just because I like to keep records and details and know who’s done what and where we stand. So definitely, from that perspective, I start with a needs analysis, and who has what, who needs to know what, and where are the gaps, and how can we fill the gaps? So I don’t think there’s a way to identify that one key thing that all faculty need right now, aside from entire LMS training. So, we are in cohort one, so this summer, everybody’s teaching their courses for the second time. So we’re kind of over that hurdle. I tell them, we climbed the mountain and our sliding down the back side and able to focus more on course improvement than how does the LMS work. But beyond that, I’m still trying to get some of our own training materials that existed in our former LMS. we have to Brightspace-a-size things. So, [LAUGHTER], we have to Brightspace-a-size, for example, the RSI, the regular and substantive interaction training, and bring that up to the right standards in Brightspace, so that I can identify who wasn’t able to complete it before and things like that. But by and large, though, it definitely is a needs analysis, that we can’t throw all of our professional development energy into one bucket. We got to figure out what are all the buckets and who needs who needs a ladle full from each?

Jessamyn: Yeah, I’m gonna piggyback on that because I think campus culture really is key to answering this question. The campus culture around faculty development efforts, really has an impact on what’s going to land and what’s not. I’d also add to that, that we, as professional educational developers, should be keeping track better track of where our time goes, where our efforts go, when we make a yearly action plan. We should also be doing monthly activity reports just for ourselves, and to save us time at the end of the year, compiling everything we did, and that can help us see where our time and energy and hours are going and if it’s unsustainable. So if you’re spending… well, I know I can say 100% certainty… what’s your biggest time suck, audience? I bet it starts with E…

Rebecca: …and ends with mail.

Jessamyn: [LAUGHTER] and ends with mail… and ends with “oh my god, another three hours doing email.” So really sort of self reflecting and reporting on that, I think is important. But the last thing I would say… just I’m going to put a plug in for where professional developers should focus their efforts on inequitable teaching labor, and systemic discrimination facing historically minoritized faculty in the academy, and faculty with… a term I learned… invisible and visible disabilities, because we might have some power to move the needle there. Like, for example, student evaluations of teaching do professional and personal harm to faculty every single semester, or every single trimester. There might be a way that, in our role as professional faculty developers, we can mitigate that, change some policies or provide people with actual actionable strategies for lessening that impact. That’s on the top of my list right now.

Chris: Yeah, I’m gonna pick back up what Jessamyn said, because I think the most important resource a campus has for professional development, are the people who work in professional development on the campus. You may have no budget, but at least there’s someone, and hopefully it’s a full-time person, or someone with a significant course release to do that work on your campus. So, that is a resource, and so doing needs analysis is important. And knowing what you’re doing is important, because it helps figure out what is it that you can do most effectively. The Center for Professional Development, now that I’m there, I do a lot more program planning a lot less working directly with faculty. And we don’t really have a budget, like a lot of the things that we do are things where we find people to deliver programs, and then we charge a fee for the program, so that, you know, we can pay the people who do the do the programs. But we do a lot of other things that are free, and they’re mostly relying upon folks giving their labor for free to do it, because mostly they enjoy doing it. So I mentioned that new faculty open mic series for new tenure-track faculty, and that everyone who’s involved with doing that does it because they’d love to do it. And it really energizes them as well as the participants. And so, I think, having those groups of folks coming together… Yes, people do want resources, they do want curated things… to learn how to use Brightspace, and that’s really important, and I think it’s also important to bring faculty together whenever you can, just to talk about a topic… any kind of opportunity you can have them critically reflecting with one another and doing it in a way that’s meaningfully tied to things that they’re constantly focused on in their teaching. I think that’s low hanging fruit, frankly, just when you get faculty together. It’s helpful if you have a budget for food and that sort of thing, but that’s not always possible. It’s even better if you have stipends to incentivize them to do that, but that’s usually not the case. And so, I think that that, mostly when you bring folks together and talk about things that really matter to them, usually has good results and doesn’t usually cost much.

John: On campuses, there has always been some differences in the degree to which faculty participate in professional development: some faculty will go to every possible workshop or training program, others you only see if there happens to be a global pandemic and they need to learn how to use Zoom or their gradebook in the LMS. What are some of the major barriers to professional development and to faculty engagement with professional development?

Chris: It’s just not valued, recognized, and rewarded enough, right? And let’s face it… not as much on community college campuses. I have an example I’m gonna talk about in a minute, on one of the community colleges where it is recognized, valued, and rewarded, and what a significant impact that’s having on that campus. But, and I’m not going to call any campuses out, but on many of the four-year campuses, it’s kind of folks who do it, actively do it because they feel like they need to do it and they do it because they care about their students. Not that the others don’t care, but that’s front of mind for them, they really know that they need to be continually improving to reach their students, to engage their students, especially those who are hard to engage. And, they they do it on their own time, and they burn the candle at both ends, because they have to do the other things that are recognized and rewarded. So that’s the first thing. One of the things when I first thought about with the last question is rather than just strategies for developers to do that don’t cost much, we’re advocates as well. Jessamyn, you alluded to this, I think we have to be advocates with administration, with faculty leaders, for the value of professional development, professional learning, and you need the folks at the very top level to buy into it. So the campus I was thinking of, Rockland Community College, has a Provost Faculty Scholars Program, where they’re incentivizing their faculty to go through the Lumen Circles program, which SUNY invests in and makes freely available to campuses, which are critical reflective practice groups, and they give them a small stipend to do it. They have them report back on campus. And again, the Provost is actively involved in the development of the program, the promotion of the program, and it goes into their tenure and promotion dossiers, and it’s recognizes you are doing the thing that we want you to do. And they have a lot of folks on campus doing it. So it gets back to that critical point of tipping the campus in favor of being a learning organization and not just everybody for themselves.

Rebecca: Juide, how about you?

Judie: The major barriers to faculty engagement with professional development, I’d say, as I am on a community college campus, and we don’t have Teaching and Learning Center, we don’t have any faculty developers full time. So we are a really lean ship, I guess, on our campus. Faculty development happens in pockets in different disciplines or out of my office, basically. And it comes down to time and money. Community colleges are broke right now. Our funding is FTE based, and as we see the enrollment go down, or the population decline in the northeast, or enrollment goes down, every enrollment we lose is money we don’t have. And we can’t offer… I mean, we could give them a sandwich maybe… [LAUGHTER] but we can’t give people money for engaging in anything. And to be totally honest with you, that always baffled me that people expect to be paid to learn something, when usually, we expect our students to pay to learn and here we’re offering training, but you don’t want to do it unless we pay you to learn it. Like it’s wrong to me, it’s an ethical dilemma, maybe for me. But we also on our faculty… I’m certainly not slamming them or saying that they’re all greedy, and they won’t do anything if they don’t have any money for it. They teach five and five, and they are on Senate, and they’re on search committees and they’re club advisors. And nothing happens if they don’t do it. They’re a huge driving force on our campus, and they have just as many responsibilities as all the rest of us and then to try to pile you got to come to this training, and you got to finish this project. And if you do this, and you do that, like there just aren’t the hours in the day. So, untill something traumatic or tremendous happens like COVID or like an LMS change, it’s very hard for them to find the time and when they do find the time like you said, Chris, they’re burning the candle at both ends. So we have to balance burning out faculty versus helping them improve their practice. And we just try to do that by being available all the time and having drop-in hours all the time and troubleshooting where we can and offering consistent programs so they can come when they are able to attend.

Jessamyn: I think one major barrier is actually I’m just going to echo what Chris said about it being acknowledged and valued. And following up on Judie’s point about the financial compensation, I would say and not being rewarded, but not necessarily financial, like rewarded in the sense of being acknowledged as a vital part of one’s job as a college instructor, and therefore, part and parcel of how you’re evaluated and reviewed. And there’s even some kind of professional development that should be considered important campus and department service. So like the department delegate program I mentioned earlier, where one member of a department comes in, does some stuff at the Center for Teaching Excellence and takes it back to their department, that is valuable service, it needs to be in people’s employment review and their tenure file, not as a individual extra thing they did for their own pedagogical fun, but as service contributing to the betterment of the department and the campus and for students. So that’s a sort of top-down barrier to faculty engagement. And I think we also need to own, as faculty developers, something Flower Darby mentioned in her podcast with you that faculty development and advice to people about teaching can’t be a one-size-fits-all framework, that teaching contexts are very different, impacted by social identities and embodied identity. So that’s on us, on the people providing faculty development and advice about teaching, to better acknowledge disparate teaching realities. That’s Roxanna Harlow’s phrase: “disparate teaching realities,” inequities facing our instructors. So I guess that’s like the top-down, bottom-up and then sort of in the middle academic culture generally, academic culture that tends to not value pedagogical learning the same way it values research insights or knowledge production. It should be part and parcel. I mean, we’re a bunch of smarty pants academics, right? Like, we love knowledge, that’s why we’re here, it’s that this should be part of that. This should be respected and seen as part of the work we do, as knowledge creators in this world.

Chris: I just want to address the whole issue of if you’re lucky enough to have a budget or a grant to pay people to do professional development. So I’m totally of two minds on this. On the one hand, I totally agree with Judie, in that there is an ethical issue here, you’re being paid to do something that you should be doing anyway, just as part and parcel of your job. And yet, in many cases, campuses are investing in the resources that you’re taking advantage of. And that just added cost and makes it less sustainable over time, and more expensive, and it creates that culture of I’m not going to do it unless I get paid. And so there is a real, I guess, hazard there when you introduce the piece around paying people to do things that they ought to be doing anyway. But on the other hand, I’ve kind of come to see it as a way to help people be accountable for doing that work and whenever I’ve been in a situation where we’ve paid people to do professional learning, it’s usually not compensation for their time. It’s more just a way to kind of say, “Hey, here’s just a little sweetener to make it more of a priority and to remember, “Oh, yeah, I’m getting that money, I better do the thing I said I was gonna do. When we have the grants that we have through system, we gave everybody a stipend for participating. And, we had almost everybody complete all the surveys and give us all the data that we wanted for it. And so, I think it’s,, used correctly and used very judiciously, it can be effective, but it’s a problem that I think many of us would be lucky to have and most of the campuses that are using it are usually using grant funds and not just their budgetary state funds to do that sort of thing.

Jessamyn: One thing I’ve done for the department delegates which was a big investment of time, so it wasn’t like they came to one workshop, it was this big thing they did all semester. I was able to offer an honorarium. So honorarium sort of in the sense of like, what it really means. It was a miniscule amount of money. But it was symbolic of that I wanted to try to acknowledge in some way and honor the time and effort that they’ve made.

Rebecca: So now we’re gonna move to audience questions. There was a question early on, before we actually started recording about strategies to reach hard to reach students. And so I’m wondering what you all might be able to offer to that question.

Judie: On our campus, we have an early intervention system. And we have different departments that are involved in that, and they work together to create reports that can be disseminated between our success coaches who work with all students and our online specialists who work with what we call the truly distant students. And so if I can’t reach somebody in one of my classes, or another faculty member isn’t getting a response from a student, we can turn to these other resources, and ask other people to try to help us connect with the students to find out what’s going on. Sometimes that helps a lot when you reach out and say,” Hey, can you just check in with me? I want to know how you are.” But some you just never reach and they have different reasons of their own for just stepping away. And unfortunately, that happens sometimes.

Chris: I think this is where the siloing is the worst on campuses, between folks who work in the academic side of the house, and those who work in student supports, student affairs. That’s where I like to see student success initiatives. There’s a recent report by Achieving the Dream and it was about professional learning as essential for any student success initiatives. And those of you don’t know Achieving the Dream, they do a lot of work with Guided Pathways and they work in a lot of community college campuses. And so, that was the gist of the report is that, if you’re going to have a student success initiative, you have to involve the faculty and the faculty have to see their participation in those initiatives as part of their own professional learning, because they’re working with students daily in different capacities, they see students, you know, whole students, not just the student in my section, and those are the things that we said, faculty are doing more and more of now, trying to see their students as whole people and not just when they see them three days a week or whatever.

Jessamyn: Yeah, I really agree with both of you that there has to be a systemic response. And like, Kevin Gannon, I think on your podcast, I heard him say there are things we can pedagogy our way out of, and student success is one of those things that the broader system needs to support as well. I would just add one, one thing, and the only reason it’s on my mind is because I this semester was added to what was called as called the Student Success Consortium on my campus, and at the end of one meeting, they turned to me and said, ”So, if you could do one thing, what should we do?” I was like, “Oh, no pressure,” but I did think of something, and that is: if, on an individual basis, what instructors can ensure that students have numerous on-ramps when they get off track, and that a lot of students disappearing and ghosting is because they flub something, or they’ve made one misstep or they’ve missed one assignment. And if it’s not drilled into their heads: “there’s a way back, there’s a way back, there’s a way back,” then, it’s really easy to spiral into, “I’m done, I failed, I can’t. So I’m just going to avoid it.” So I ended up saying, ”that was one thing I could change was to ensure every class offered students clear, consistent, and repeated reminders about the ways to get back on track when you stumble.

Rebecca: Lots to think about for sure. There is one question that’s come in, and it’s an anonymous question, it says: “To the best of your knowledge, is it against the state rules to lobby vendors to provide professional learning programs to various colleges, or maybe even your take on doing that?”

Chris: So we just did these two projects, Tools for HyFlex courses and Tools for Large Courses, and we also work with Lumen Learning to do the Lumen Circles. So, I’m no expert on procurement, [LAUGHTER] but my understanding is that if whatever is spent is within a certain threshold, it’s acceptable to engage with vendors to try to meet needs that you have, and the POD organization actually, a few years ago, had in EDUCAUSE a guide for faculty development folks, for educational developers, to working with vendors, because when I first started doing this work, I tried to keep them at arm’s length, and like, we could do this in house, and I had this kind of can do attitude. But as I’ve gotten a fewer years under my belt, I have a different attitude now, and that we can certainly work productively with partners who are working in a space where they’re trying to make money off of whatever they’re doing, be it educational technology, or a faculty development kind of thing. And you just have to, as Jassamyn said earlier, do it within the context of your institution and what you need it for. You shouldn’t just think you’re gonna buy something off the shelf, and just think “I’m just gonna plop it in here, it’s just going to work.” I’ll bring Rockland up again, they’re incorporating the Lumen Circles in their campus with already pre-existing programs, they hired somebody to coordinate the faculty going through it. And so it just needs to be mindfully incorporated into the things that you’re doing. And so that applies, like I said, to either faculty development, educational technology, or anything beyond the LMS that you want to bring on your campus to help faculty work with students.

Rebecca: Sounds like a way to extend some sustainability to the work that you all do by leaning on some other resources.

John: We have a second question, which is, “Is there a repository that lists free webinars for faculty development?” and the person submitting said they pass out a list of those through email on their campus. How can you find free webinars?

Judie: Oh, I think lists like the POD listserv. I’ve been to so many AI webinars lately, and I haven’t paid for anything and then once you become familiar with who offers them, you get on their mailing list. For example, I did the Project Management Conference at Arizona State University, and those people are awesome. And they run all kinds of programs, and they’ve never charged anything to me. Oh wait, let me rephrase that. [LAUGHTER] They don’t say we like that, Judie Littlejohn, she’s free. though. They advertise their free offerings externally. And so I take advantage of those. But, once you start to discover these, it feels like they just lead to more and you can see like on LinkedIn, the different social media outlets, and even reading different articles. In Inside Higher Ed, you’ll read articles about different opportunities that are free. And that’s where I find them. I don’t try to assemble them in a list though. That’s an interesting idea. So, every Friday, I send an email out to all our faculty, it’s just our Brightspace update (that’s what I call it), but it’s not always Brightspace related what I list under there, but it generally is. But I will if I find things, especially the SUNY offerings, I always list exactly what faculty are welcome to take advantage of that they don’t have to go through us for, they can do that on their own. A lot of people are very appreciative of those. So it’s helpful, but I do like that idea of trying to put a list together to share or have posted on a site that people could go and look at when they want to.

Jessamyn: I’m gonna add a cautionary note, though, I do think people appreciate resources, but you can also overwhelm them with resources, when people are stressed and cognitive, you know, have a cognitive overload. And here comes Jessamyn like, here’s just five books you should read and two webinars you should attend and come to my workshop next week. I’ll have people that are like, “Uhhhh, guess what, I’m gonna ghost you now [LAUGHTER] and I’m gonna just avoid the whole thing, because it looks too overwhelming.” So, it’s an overused word, but I curate, like I really, really carefully curate before I send out any recommendations. I’ve cut way back, even on providing things through my site to people, because it got overwhelming. Again, campus culture really matters, but I would curate carefully.

Chris: Yeah, we have just at the Center for Professional Development, we do have a faculty development playlist on our YouTube channel. So if you just look up SUNY Center for Professional Development on YouTube, and faculty development playlists, we do have a bunch there, everything that we do gets tagged that way. The POD google group is a good thing. What I usually do when I’m looking for something is I do a Google search for whatever I’m looking for and then I look to see if it’s on a Teaching and Learning Center website. There are some that are really good, Vanderbilt is good. I know that there was maybe some issue of some of those resources being taken down. I hope they’re not. Carnegie Mellon, I know, has a lot of great resources. So there are a few teaching and learning centers that put a lot of time and effort and energy into curating great faculty development resources. So that’s what I would do. That’s what I do. [LAUGHTER]

Jessamyn: I’m gonna throw out another kind of maybe radical idea for the attendees here at CIT. I think webinars can be very valuable, but I also have seen and in my personal experience, building our pedagogical toolkit often happens conversation by conversation, or seeing somebody do something. So at a conference that we’re at right now, a lot of the presentations, sometimes it’s the content, and sometimes it’s just what somebody did while they were presenting the content, or the conversation I had with you… it could be via Zoom or it could be an email, but an interaction that flips a switch, “Oh, I could do that.” It seems like a lot of pedagogical learning, like all learning happens incrementally, it takes a lot of practice and hearing it many times and trying it out. Webinars definitely have a place for sure, especially for Brightspace-a-zation… [LAUGHTER] Brightspace-a-size, yes and LMS stuff for sure. But some of the things that we do in our classroom, it’s less about being buried under content and more about connecting with someone else talking about what’s working, what’s not working, repeat.

Rebecca: Well, thank you so much for wonderful advice throughout our panel today. But we always wrap up by asking: what’s next?

Judie: Well, I can answer that one. Jessamyn said some phrases that I’ve never heard on our campus such as yearly action plan, and monthly activity reports. And I thought, “Oh, my goodness, this is a thing.” So maybe we could, as we’re trying to add more staff into the Online Learning Office this fall, I’d like to try to come up with things like that and have a more predictable approach, perhaps for the, you know, from the faculty side, of what sort of professional development opportunities we might be aiming for. And when they can expect them to happen. I like that idea.

Chris: And I’m always thinking about how to connect folks across SUNY who do this work so that they can share with each other because I do think there are unique things about working within SUNY that would make it so worthwhile for folks in SUNY to connect to our supporting faculty. POD is great. It’s an national and international network, but I do think there’s lots of affordances of just talking occasionally amongst ourselves.

Jessamyn: Well, I knew this question was coming. And I am going to take this opportunity to give the world premiere of my working title for my next book project that I am working on this summer. It’s called Snafu edu:Teaching and learning when things go wrong in the college classroom, and I’m working on a manuscript, it’s for West Virginia University Press in their teaching and learning in higher ed series. And I know nobody in this room, nothing ever goes wrong in your classroom, but for the rest of the people who teach, things go wrong.

Rebecca: Snafu.edu?

Jessamyn: Snafu edu.

Rebecca: I like it. I like

John: Have you grabbed the web address yet?

Jessamyn: I have. [LAUGHTER]

John: Okay.

Jessamyn: I have.

Rebecca: Well, thank you, everyone. We appreciate you participating today.

Jessamyn: Thank you, John. Thank you, Rebecca.

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

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297. The Road Forward

The opening session of the 2023 SUNY Conference on Instruction and Technology, which took place at SUNY Oswego, included a keynote address in the form of a live podcast interview with Flower Darby. This podcast episode is a recording of this session, which included both a live and a remote audience. Flower is an Associate Director of the Teaching for Learning Center at the  University of Missouri at Columbia. She is the co-author, with James Lang, of Small Teaching Online: Applying Learning Science in Online Classes and a co-author of The Norton Guide to Equity-Minded Teaching.

Show Notes

Transcript

John: The opening session of the 2023 SUNY Conference on Instruction and Technology, which took place at SUNY Oswego included a keynote address in the form of a live podcast interview with Flower Darby. This podcast episode is a recording of this session, which included both a live and a remote audience.

When colleges shut down in the country in mid-March of 2020 we reached out to Flower Darby to provide some guidance for people who were moving to remote instruction, for the most part, for the first time. She joined us on a special episode… in fact, it was the only time we released two episodes in one week… and she provided advice to faculty on emergency remote instruction, resource sharing, and strategies to keep courses going. Today, we are pleased to have Flower back with us to reflect on the impact of the past three years and map a road forward for teaching and the academy.

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John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

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John: Our guest today is Flower Darby. Flower is an Associate Director of the Teaching for Learning Center at the University of Missouri at Columbia. She is the co-author, with James Lang, of Small Teaching Online: Applying Learning Science in Online Classes and a co-author of The Norton Guide to Equity-Minded Teaching. Welcome back, Flower.

Flower: Thank you, John. Thank you, Rebecca. Thank you all for having me and for being here and focusing on how we can map that all important road forward. So good to be here with you all.

Rebecca: So it wouldn’t be an episode of tea for teaching if we didn’t ask about our teas. So our teas today are: … Flower, are you drinking tea?

Flower: I have my iced tea in here. And it is a Hawaiian Islands Passionfruit blend.

Rebecca: Nice.

John: And I have a Tea Forte black currant tea today.

Rebecca: And I brought out the Jasmine dragon pearls green tea for today’s episode.

John: When we last talked on March 17 2020, you provided some suggestions on how we could maintain instructional continuity during that two-week shutdown we were going to have to deal with [LAUGHTER] and one of the things you asked in the conversation was what are we going to reflect on looking back when we’re through this immediate crisis situation? So we’re going to turn this question back to you. What sticks in your mind the most from the period of pandemic teaching?

Flower: Yeah, thank you, John, it’s such a big question. And I have reflected very deeply on this over the past three years of ongoing research, conversations with 1000s of educators around the country and around the world. And really, there is one thing that has become crystal clear for me. And that is the centrality and the importance of holistic wellbeing for both ourselves, our faculty, our staff, and our students. I’m excited about how technology use has advanced as a result of the pandemic. But that’s not actually the central focus for me. It is about the importance of our wellbeing, of our students’ holistic wellbeing, and of how we need to center and highlight and forefront social connections and those kinds of relational aspects of teaching and learning with technology in person wherever we are. That extended period of isolation and loss and grief and challenge and distance in education really brought to the front for me the importance of connectedness, and being intentional in how we connect with our students and help them connect with each other as well.

Rebecca: I think you’ve started hinting at this already, Flower, but how has higher ed been transformed by this pandemic experience?

Flower: Yeah, thank you, Rebecca. So I do think that there has been a lot of work done to enhance technology implementations, to provide better support for faculty who are just in the trenches trying to figure this out, whether it’s using new features in Canvas or your learning management system that you may not have used before. Here at the University of Missouri all of our classrooms are now called Zoum rooms. And that’s Zoum, because we’re at Mizzou, which is spelled M-I-Z-Z-O-U. And it’s a challenge for faculty to be in these high-tech teaching spaces and it’s wonderful that the university is making this commitment. But for me again, it is not about the tech, we have seen good tech advancements. We just heard from the Chancellor about some really amazing innovations and that is wonderful because it is going to keep moving us forward. But it is true, I do believe the truth of transformation that is beginning, and that we need to continue, is focusing on this notion of holistic wellbeing and relational teaching and learning.

John: In 202o, one of the things we talked about in that last conversation was the insufficient systemic institutional support for teaching centers, instructional designers, and the effective use of technology in teaching and learning. Have leaders in higher education made long-term sustainable investments in this work.

Flower: Yeah, great question. I think some have, and of course, my answer is going to be, “And we could do more here.” Here again, I just mentioned that example locally here at the University of Missouri with all this investment in the Zoum rooms. What I’m hearing sometimes, though, is that the challenge in managing all the bells and whistles, especially if you do have students who are in the room in front of you, and also Zooming in, it is not something that we necessarily prepare college faculty to do in our graduate programs. I’ve had so many countless conversations over the last few years where the fact is, as a professor, I did not necessarily set out to be a tech whiz as well. So I’m seeing encouraging signs and improvements and a greater awareness of the potential for effective use of teaching with technology to enhance inclusive and accessible, equity-minded student success. And I’m going to say we can do more.

Rebecca: As you just mentioned, prior to the pandemic, many faculty and students were resistant to online instruction. And while this resistance has faded, in some cases, one of the concerns that you expressed in our earlier discussion was the physical isolation experienced in online learning and you mentioned this a bit earlier today. Has the pandemic helped us to develop new ways of encouraging that relationship building online?

Flower: I would say yes, and I would say greater awareness and receptivity to the importance of building relationships online. I think that once again, we still have work to do in this area. But I do believe that prior to the pandemic, there was less awareness on the part of faculty and no blame no shame, I would say it’s the way that institutions and graduate programs may or may not prepare faculty for effective online teaching. I would say there was kind of less institutional awareness of the importance of those relationships online. Now we have seen what happens, we felt it, we’ve lived it in our bodies, when we felt disconnected from our students, when we’ve tried to teach to black boxes with a name, or Anna’s iPad on the Zoom screen. We’ve kind of lived out that disconnect and that isolation. And yet, we know there was abundant research to show that we can have really engaging interactions in our online spaces. And we know that it increases access. I’m here with you today from beautiful Columbia, Missouri, because we have this option available, although I would love to be in the room, but we have other folks joining online as well. We see the value, we know the importance of those connections, those relationships. And one thing that I have really focused in on in the last couple of years is being intentional in the way that we create and structure those opportunities for rapport building and to close the distance because we know that it’s not going to happen by accident online, whether asynchronous or synchronous, intentionality is required. And I encourage faculty to rethink how they use their class time, what the activities are in asynchronous modules, maybe even the kinds of assessments that are in our syllabi, and whether we’re offering points for those kinds of activities. Basically, my argument is that we can do more to design for intentional social connections… that I would say would apply in all class modalities.

John: During the pandemic, the inequities that our students face became much more visible. When we were connecting to students who were zooming in from home and they had trouble accessing the one computer they had to share with four or five other people, or when they didn’t have good network access, or when they were struggling to try to work to pay some bills, and so forth, those inequities became really hard to ignore, for faculty. And campuses did a lot to mitigate that, by loaning computers, by loaning hotspots, and providing other resources. But now that we’ve moved back to more on-campus instruction, and with staffing shortages and budget cuts very common in higher ed, do we run the risk of falling back on some of the exclusionary practices that we had practiced in the past?

Flower: I would say yes, we run that risk. But I actually want to take a little tangent here and tell you about a conversation that I had just on Friday. This past Friday, I was at a conference in Portland, Oregon for teachers of accounting, and I had a very heartwarming and encouraging conversation with one individual faculty, and I think it’s highly representative of where our heads are, and more importantly, where our hearts are now. Of course, I was presenting on the importance of social and emotional connections… that’s what I do… and she shared a story…in fact, I have a couple of poignant stories from that event. This particular one said “You know, I used to be the hardline accountant, you follow the rules and you make the deadlines or you get out,” and then she said “until I was watching my students trying to take their exams via Zoom, and I saw one of my students, his little brother was like hitting him on the head with like a paddle while he’s trying to take his exam. And I saw all kinds of other things.” This experience, the pandemic did give us a view, a window into our students’ lived experiences. The other one, just very briefly, another faculty member, a caring, passionate, dedicated, instructor was talking about how she had one student in one particular semester who lost 13 members of her family to COVID. How much community was built as the entire class was caring deeply. So I do believe there is lasting change. The first accountant I was telling you about, she’s like, “I’ll never go back to that hardline approach. I have more empathy for my students now. I see what they’re dealing with to make this happen.” Now, that said, yes, we do run the risk of falling back into exclusionary practices. I’ve been thoughtful, reflective of how we want to go back to the way things have always been, and I get it, I’m back on a physical campus, I spent the entire time of the pandemic myself working remotely, and I hungered for a physical campus with real live embodied people and students on the pedway. And I’m loving this experience. So I get it that we want to come back to our tried and true, our comfort zones, our methods we’ve relied on. And if we slip back into, for example, less than equitable teaching methods like large lectures and high-stakes exams, we are absolutely sliding back into exclusionary practices. So I would encourage us to not waste this crisis, which is not my unique phrase, but I think it’s definitely apt in this time. Let’s keep pushing forward so that we can become more inclusive and equity focused as higher ed as a whole,

Rebecca: It can definitely be easy to slip back into habits, but I know many of us are really committed to that change and the equitable work that you’ve been talking about, Flower. What can we do together to redesign higher education to be more equitable? What do we need to do?

Flower: Yeah, great question, and sometimes I think, huge picture as in, it’s way too big to change, and other times, I really focus on the circle of control. So I definitely think that, if you haven’t seen it before, I think it’s Stephen Covey has these circles, the inner one is control, here’s what I have influence over, then there’s a broader circle, that’s influence, here’s what I have some influence about. And then the third circle is concern, there’s not a lot that I can do. And so I think we can focus primarily on our control circle. I do think, and we make this argument in the newly released Norton Guide to Equity-Minded Teaching, we make the argument that we do need to advocate for systemic change, and we need to do that in community. So we can work towards that. And then there are influences and aspects that we cannot really necessarily change. We can be concerned about them and mindful. So what can we do? Well, here’s what it comes down to for me, and I’ve thought a lot about this. I would argue, as I just mentioned a minute ago, we have to stop doing things the way we always have. So if you think about the history of higher education in the United States, it is based on centuries of tradition in Europe. And it was designed to be available to elite white men. It is exclusionary in its very nature. So we have this opportunity to say we know that our student body is diversifying. And we know that is so important because with diversity comes strength, comes creativity, comes new perspectives, comes better solutions. So let’s stop doing things the way we always have. Let’s stop with those large lectures. And I do sometimes think about things we can’t change, like, untenable work conditions where contingent faculty are going semester to semester, or we’re being asked to teach these large enrollment classes with very little, if any, TA support. Those are things that are challenging that are, for me, are in that circle of concern. But I think a general mindset to think about is, if I’m tempted to slip back into doing things the way I used to do, maybe that’s an opportunity to ask myself, whether there’s a more equity-minded way to do some things, a more inclusive way, a more active way to help students really process and interact with the materials that we’re teaching.

Rebecca: You’ve talked a little bit about burnout, stress, and mental health concerns that continue to challenge our students, faculty, and staff. And we’ve talked about needing to humanize the learning experience through the pandemic. What role… and you already hinted at this, [LAUGHTER] but I’m hoping you can dig into it… what role does holistic wellbeing play into the future of the academy?

Flower: You know, clearly by now, you know, I’m glad to say it needs to play a central role. And I don’t think as an academy, we are quite there yet. We do work and exist in an overworked culture. We absolutely do. And I would say we’re high-achieving individuals. If we choose to be here, we’re passionate, we’re focused, we work hard, but in general, we need to give grace to ourselves to take more opportunity to support our own wellbeing. We need to extend that grace to each other in community… to say “it’s okay, go ahead and take that weekend off. I don’t need the manuscript on Monday. It’s alright.” And then collectively, again, I think the more that we’re having these conversations, that can help. So just recently, my good friend and colleague, Sarah Rose Cavanaugh, had a piece come out in The Chronicle. And the headline was, “They Need Us to Be Well,” and it’s about how, if we want to support student success, if we want to advance equity and become even more inclusive than we already are, we actually have to start with ourselves. And I don’t think that we do this very well in this culture. I have had to work, to learn to give myself permission to take a weekend off. It’s something that we, again, for me, it’s about giving permission, it’s about supporting each other in these decisions as well. And then, broadly speaking, I hope that we are seeing the beginnings of a culture change. Questions about the validity and the feasibility of teaching these large-enrollment sections or teaching online classes with very little attention paid to interactions between people. I think we do have this opening for these conversations, and I’m doing everything I can to advance those conversations.

John: In response to the pandemic, faculty face unprecedented changes in the way in which they were teaching. And since then, we’ve had a number of other changes in our practices. Here at SUNY, we’ve had a transition to a new learning management system that came immediately after these transitions. And I know other campuses happen to be doing the same thing at the same time. But one of the things that’s happened recently is the introduction of new AI tools, such as ChatGPT and image generation tools. And one of the questions a lot of faculty have is how they might be able to accurately assess student learning in the presence of these tools, while also appreciating the affordances that these tools provide. And how will these AI tools transform instructional practices and the future of the Academy?

Flower: Yeah, great question. And sadly, I don’t have a crystal ball, [LAUGHTER]

Rebecca: Dang.

Flower: …however, I do have some thoughts [LAUGHTER] to share and some, again, recent research, there was a survey that I heard of… just yesterday, I saw a summary of it, it was run by the Washington Post. And it was essentially saying that many faculty are not really thinking about ChatGPT generative AI, all these new tools. We’re doing a little bit of the “I don’t want to deal with that quite yet.” And again, that’s an overgeneralization. But that’s what the survey results really did show. So how these tools will impact our work in education? My real answer is: “Yes, they absolutely will,” I have come to conclude that they are like the advent of the Internet. Remember, way back in the early to mid-90s, when it didn’t used to be possible to do an online search for something? I think this tool, this change,is along the same lines of the smartphone. Remember, when we didn’t always have a super powerful computer available to us in our pocket or our bag? For me, this is a seismic change, and it will change the way we do things. Now, that’s scary… and exciting. [LAUGHTER] Our world is changing, and we have to be willing to embrace it. Are we worried about whether students are going to do their own work? Absolutely. Do we know that we need to equip our students to use these tools in order to thrive in their careers? We know that too. Right now we’re in a very unique moment of trying to walk a middle ground here, trying to see what are the opportunities of these tools? How do we help to understand whether our students are actually doing their own work? I don’t have those answers. What I do know is that this is another big, and quite frankly, painful opportunity to think deeply again, about the way we do teaching and learning in higher education. The pandemic was this for me, ChatGPT, and Gen AI is this for me. We can think deeply about the way we do things. We’re gonna have to change some things. And that deep reflection and change process is undeniably painful, undeniably scary, and can be deeply meaningful and rewarding as well.

Rebecca: That’s a little too much seismic activity going on there. [LAUGHTER]

Flower: It is. It’s a tough moment. It’s a really tough moment in higher ed. I want to just be honest about that.

Rebecca: So at this moment, we’d like to move to some audience questions. And we do have a first audience question. And that first question, Flower, is moving forward, which pandemic modifications, or temporary adjustments, should we adopt as best practices to meet the needs of modern learners?

Flower: I have one that comes very easily to mind. And thankfully, it’s not a big huge effort or overhaul to our course design and pedagogy. And that is, let’s check in with our students more often. Let’s check in more frequently. During the pandemic, in an effort to engage those black boxes that were on our Zoom screens, many of us developed new ways of using Zoom polls, of asking quick questions in the chat box, assigning collaborative activities in Google Docs or Padlet, these kinds of things, and the students have unwaveringly told us that they appreciate us checking in more often. So, whether it is a matter of if you are lecturing in person, every 10 to 12 minutes or so ask your students a quick question, quiz them on the concept, or ask them “How are you doing? Are you with me?” …here again to think about the Zoom example, which I know not everybody is really doing as much of, and that’s probably good. But I know one instructor who would use to say, “Are you with me?” and her students knew that they could use the emojis in the chat box… one thumbs up was like, I’m not doing too good. Two thumbs up, pretty good, pretty good. Three thumbs up, I got it. And she told me that if she saw a range of those one thumbs ups coming in, she’d be like, “That’s it. We’re not going any further until we kind of talk this through a little bit more. What are your questions?” That’s the kind of informal checking in with our students that I’m encouraging us to do. Again, this can take the form of an activity that happens during class, a quick poll, it can be a show of hands, I saw a great example, just last week, those of you here in the room and watching the video will see this, for the audio recording, I’ll just describe it. I heard this great example of a biology instructor asking her students a very simple check your understanding question during a large lecture, and she had taught her students that they should answer the question based on a number of responses, the responses were numbered 1, 2, 3, 4, 5. And she said, choose the best answer and just put it right here, on your chest, so that you can hold up the number of fingers right against your chest. And what this does is it doesn’t let anybody have to feel really awkward or insecure about “I’m not sure if I’m holding up the number one, and maybe I’m wrong.” By holding it right here, we’re doing a couple of things. We’re providing safety, we’re building trust, we’re giving students an opportunity to retrieve the information that they have just been taught. And again, you can adapt this approach to anything: How are you doing? Are you with me? Hold up a one if you’re feeling terrible. So this idea of the informal check-ins with students… you can also do online anonymous surveys using Survey Monkey, Google form, whatever is in the learning management system. Ask your students: How are you? What do we need to do more of? The stop, start, continue, survey is a really great model. What should we stop doing? What should we start doing? What should we continue doing? And then very importantly, if you do those kinds of surveys, which are really powerful and equity minded, you want to circle back to your students and say, “Alright, here’s what you told me. No, we’re not going to stop having our weekly homework assignments. Those are important. But here are some changes that I can do.” So informal check ins with your students, it does a lot of different things… key for me is demonstrate pedagogical caring, that we do care about our students. And we want them to be successful. And it helps our students to communicate to us if we need to slow down or provide another explanation, those kinds of things.

Rebecca: So I’m wondering, Flower, if you can talk a little bit more about some of these same kinds of practices, but in an online environment, in an asynchronous online environment, where sometimes it’s a little more difficult to figure out how to adopt some of these practices?

Flower: Yeah, great question, Rebecca. And thank you for kind of bringing us back to online because I have another huge takeaway for me [LAUGHTER] from the pandemic is that online, asynchronous, I think, is one of the most challenging formats to teach in. And I myself still struggle to see the students in my classes as real embodied people. It is so easy to fall into the sense that they are names on a screen, that they are tasks on a to-do list. And we know that our students don’t think we’re real. They tell us repeatedly… well, they don’t tell us they tell each other, they tell the media. My own daughters have said to me online teachers aren’t real. I kid you not. [LAUGHTER] During the pandemic they’re like “My teachers aren’t real people.” So very important, asynchronous while recognizing the limitations, and I don’t actually mean of the format in this case. I mean, the demands on people’s busy lives, because we know students who choose asynchronous online frequently need the flexibility. And maybe they don’t necessarily see the value of all the discussion forums and those kinds of things. So how do we do this relationship building, this increasing interaction? Certainly, I would argue that, as instructors, we need to be communicating with our students more often than not, and that can be announcements, it can be interacting in the discussion boards, not a ton, not dominating, but posting a guiding question here, or “that’s a great point” kind of there. We can be responsive in our assignment feedback, we don’t have to write a tome of comments. But even using an emoji or a quick comment to say, “I see you. I appreciate your work.” Some learning management systems make it very easy to record assignment feedback. Now, all of these, we need to hold in balance with the point I was making earlier about self care and holistic wellbeing for ourselves. I am not saying that we should become 24/7 chatbots, who are always available to our online students. I am saying they need more than what we might do. And we can also foster these connections to support their wellbeing with each other. So here’s one very quick example. I love an activity called “share one photo” and what this is, you can create this in an asynchronous class as an individual assignment, or as a discussion forum getting to know you kind of opportunity and if you do it… well, in either format, you could do this more than once. It could be an ongoing or an every other week, something like this. It’s a great way to intentionally structure social connections and relationship building. And what you do is you ask your students to look in their photo library on their smartphone, don’t go out and take a new photo, look in your photo library, choose one photo that is meaningful to you, write a line or two about why you chose to show that and submit it. And it’s worth points. Because it’s not just that we only focus on the class content, we focus on building relationships to help our students thrive. This can be really powerful, you will get different responses. If it’s an individual assignment, you make it more vulnerable images, if it’s a discussion post, you’ll have opportunities for students to connect with each other, like I was just saying, it doesn’t always have to be just you. But this is a way for students to choose what they want to share. It demonstrates to them that you care about them as people and not just names on a screen. And it can be a really powerful and fun way to see a little bit more about who your students are as people. I would certainly encourage that we do the same. Let’s also share one photo, help our students see us as real people as well.

John: One of the questions that has come in is from someone who is in a nursing education program, and the instructor notes that they use a lot of high-stakes exams and assessments in that. Do you have any suggestions on how they can move away from that? And I’ll just add a little bit to it, given that they do have high- stakes assessments as a criteria for licensing.

Flower: Yeah, great point, I was gonna make the same point there, John, thank you. There are disciplinary considerations to all of the recommendations that people like me come in and make. [LAUGHTER] And if you do have those accreditation exams, then part of your curriculum needs to be preparing your students to be successful on those high-stakes accreditation exams. So for me, a lot of times it’s about keeping things in tension, or in balance. We know that they need practice, they need to develop a comfort level with higher stakes, higher pressure situations. And honestly, I’m thinking about on the job, when you’re dealing with a patient, there could be a healthcare crisis that you need to be able to respond to. So, for me, preparing future nurses to deal with the pressure is part of the learning outcomes. But maybe, while they’re students, maybe we can balance that just a little bit. Maybe it’s not just about those high-stakes exams, maybe we balance out the grading scheme to award more points, as an example, for a weekly written reflection, where students can explain how they’re thinking about the processes that they’re learning about. If we have to, and I’m going to qualify… if we have to, for disciplinary reasons, have those bigger exams, because I’m going to invite us to think about: “Do we have to have those exams in this case?” Yeah, maybe. But maybe what we can do too, in a very equity-minded way is to offer retakes, offer test corrections, and a critical part there is to again structure a way for students to articulate where they went wrong, what they learned through this process. So kind of explain, how do I get this wrong? What did I need to do differently. So for me, it’s about balancing the grading scheme, thinking about equity-minded grading in terms of maybe you could build in the drop one exam, drop your lowest test, there’s a lot more that we write about that in the Norton Guide, which by the way, I want to say is actually available for free as an ebook. And, of course, I don’t have the link right in front of me. But maybe in the podcast notes, you can place the link to finding out more about that book, because it is freely available and has lots more of these kinds of ideas in it.

John: It’s a great resource, and we will share a link to that in the show notes.

Rebecca: We have a question that came in from Kristin Croyle, who is one of our previous guests on Tea for Teaching, and also is our Dean of the College of Liberal Arts and Sciences here at SUNY Oswego. And she asked, “What do you recommend for campus leadership approaches to support student learning and faculty staff wellbeing and what should we institutionally start, stop, and continue doing?”

Flower: Oh, I love it. Thank you so much.

Rebecca: No small question there.

Flower: [LAUGHTER] I know, right? Well, first of all, I’m going to actually focus on faculty. When we support faculty wellbeing it can translate most effectively to student wellbeing and success and equity. But one thing we haven’t really talked about today is how our own identities as instructors impact our day-to-day experience. And that can be a big question. It can be related to identities, our social identities, involving our race, ethnicity, gender, sexual orientation, it can involve lots of things. It can even involve the work… and I did this for literally decades… being an adjunct faculty and teaching just wherever I could, mostly online, so at least I wasn’t a freeway flyer, but recognizing that our individual faculty have a lot of demands, a lot of needs, and one size does not fit all from a campus leadership perspective. So recognizing and elevating the importance of attending to our individual faculty to maybe working with them to adjust teaching loads. There’s a lot in the recent media and literature about how some instructors who hold some marginalized identities end up doing a lot of emotional labor that many other identities may not, in terms of supporting students who are underrepresented, extra demands on their time. So let’s stop treating all faculty the same. Pie in the sky, let’s also stop with these untenable working conditions. But that’s a big one. Let us start paying attention to the individual wellbeing of the individuals who are doing this hard and important work of supporting our students and helping them to learn and grow and graduate and make a better life. And let’s continue having these conversations. This is the way we’re going to enact change.

John: We have a question from Christine Miller. And she asks, “While respecting academic freedom, how do we spread the good news of equitable and inclusive practices to resistant faculty and support these practices with our adjunct faculty?

Flower: Yeah, this is a great question. And the opportunity to work on the Guide to Equity-Minded Teaching gave us as an author team, which I do want to give a shout out to my brilliant co authors Isis Artze-Vega, Bryan Dewsbury, and Mays Imad. It gave us lots of opportunity to wrestle with this. And here’s exactly where we landed. I used a phrase earlier that has served me quite well. And that is to not blame and not shame. Let’s recognize that our colleagues, maybe those whom we support, whether we’re perhaps in an instructional design role, whether we’re in a leadership position, let’s recognize that every person is on their own individual equity journey. And we don’t want to judge somebody for perhaps not being in the place that we are, for being a little bit more resistant. The way that I think about it is that maybe we haven’t given them an invitation to slow down and think about things from a different perspective. Maybe they haven’t had that opportunity to see their accounting student trying to take an exam while their little brother was hitting them on the head. So let’s meet our faculty colleagues where they are. We talk about this with our students, too. Let’s meet them where they are, let’s help them to find a way in to what we’re encouraging them to learn and think about. Let’s not blame. Let’s not shame. Let’s extend grace. Let’s support each other. Let’s ask questions. Let’s tell stories. Because, as I just mentioned, the one with the accounting student and the exam, these are things that get people to think about things differently. So it’s a really important question. I’m asked this a lot. And we think about polarized political situations, you think about legislation that is being enacted around the country or being debated. And yet, of course, I’m gonna say this work is worth doing. It’s all the more worth doing. Let’s be strategic, and let’s be supportive of each other and not get frustrated with somebody who isn’t quite where we want them to be yet. We’re all on a journey.

Rebecca: There’s another question. There’s actually a bunch of questions that we’re not going to get to because they all came at the same time. But there’s another question here that says, “You mentioned the different circles of control for advocating for equity and advocating in communities. How do you seek out or help build those communities on your campus, and then build consensus on what that community can influence on the campus?”

Flower: For me, it’s about being intentional to dedicate time and I will try to be brief in my answers, so hopefully, we can get to a few questions if possible. Let’s be intentional with our own personal time to create those communities and work together. One example that has a long history is a book club. So maybe a group of folks on the community, on the campus, want to choose our new book, or any range of other really great books and set aside time in your semester to connect with other colleagues, working with your centers for teaching excellence, working with your instructional designers. These are ways that we can individually choose within our own circle of control to establish community with our colleagues and support each other in this work.

John: We have an anonymous question, which is: “If you were to create or select an emoji to represent [LAUGHTER] the road forward in higher education, what would it be?”

Flower: Wow, that is a good one. The first image that flashed into my mind is the big mountain [LAUGHTER] with a path going up. And I kind of like that because it can represent a couple of different nuances. It can be: we have a long way to go, we have an uphill battle. But it can also be: we have this amazing opportunity and challenge ahead of us and we can ascend and climb this mountain together. I’m going to leave it at that.

Rebecca: Well, thank you CIT audience members for your questions and engagement. And also Flower, for all your answers to not the easiest questions. But we always wrap up with one last question, as you know, and that is: “What’s next?”

Flower: Yeah, thank you. You may have asked me this question in March of 2020. And I have the same answer. [LAUGHTER] I am resuming work, working hard on a manuscript on effective teaching, applying emotion science to teaching with technology. I was working on that manuscript. This amazing opportunity to join the author team for the Norton guide came along, So I had to pause on the emotion science book, but I am picking it up in earnest, and I think again, it holds a lot of keys for how we can enhance equitable higher education for ourselves and our students.

Rebecca: I know it’s something we’re definitely looking forward to here.

Flower: Thank you.

John: And thank you for joining us. We really appreciate it, and it’s great to talk to you again.

Flower: Yeah, very nice to be here with you all and I hope it’s a wonderful rest of the conference as well.

Rebecca: So let’s give Flower a warm thank you. [APPLAUSE]

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

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296. ChatGPT Chat

Since its arrival in late November 2022, ChatGPT has been a popular topic of discussion in academic circles. In this episode, Betsy Barre joins us to discuss some of the ways in which generative AI tools such as ChatGPT can benefit faculty and students as well as some strategies that can be used to mitigate academic integrity concerns. Betsy is the Executive Director of the Center for Advancement of Teaching at Wake Forest University. In 2017 she won, with Justin Esarey, the Professional and Organizational Development Network in Higher Education’s Innovation Award for their Course Workload Estimator.

Show Notes

Transcript

John: Since its arrival in late November 2022, ChatGPT has been a popular topic of discussion in academic circles. In this episode, we discuss some of the ways in which generative AI tools such as ChatGPT can benefit faculty and students as well as some strategies that can be used to mitigate academic integrity concerns.

[MUSIC]

John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

[MUSIC]

Rebecca: Our guest today is Betsy Barre. Betsy is the Executive Director of the Center for Advancement of Teaching at Wake Forest University. In 2017 she won, with Justin Esarey, the Professional and Organizational Development Network in Higher Education’s Innovation Award for their Course Workload Estimator. Welcome back, Betsy.

Betsy: Thanks. It’s so good to be back.

John: We’re really happy to talk to you again. Today’s teas are… Betsy, are you drinking tea?

Betsy: Yeah, actually, I was really excited. I’ve Chai spice tea. I was really excited when y’all invited me back because I’ve actually made a decision to stop drinking coffee as much as I have in the past. So I thought I’d be into all these exotic teas by the time that we recorded this, but nope, just a boring chai tea for today. But maybe next time when I come back, I’ll have some interesting teas for you.

Rebecca: We’ll make sure we ask you to level up next time, Betsy.

Betsy: Great.

Rebecca: I have a cup of cacao tea with cinnamon.

Betsy: Nice.

John: And I have a pineapple ginger green tea today.

Betsy: You all are inspiring me. I love it.

Rebecca: Did you say pineapple, John?

John: Pineapple.

Rebecca: Is this a new one?

John: No, it’s been in the CELT office for a while. It’s a new can of it, It’s a Republic of Tea tea.

Rebecca: I feel like it’s not one of your usual choices.

John: You said that the last time I had this. [LAUGHTER]

Rebecca: Yes, I just don’t associate this tea with you.

Betsy: You have a block.

John: I think I’ve only had it on the podcast two or three times.

Rebecca: Just a couple. [LAUGHTER] I just don’t remember. Clearly. Okay. [LAUGHTER] We’ll move on. We’ve invited you back, Betsy to talk about ChatGPT. We know you’ve been writing about it, you’ve been speaking about it, and everyone’s concerned about it. [LAUGHTER] But maybe we can start first by talking about ways that faculty might use tools such as this one to be productive in our work.

Betsy: When I discovered ChatGPT, the way that I discovered it, which was back in December, was that I had a colleague who sent a screenshot of asking them to draft a syllabus. And so my first encounter was actually with ChatGPT, doing something that would help teachers. It’s also the case that I’m a teaching center director, so, of course, I’m thinking of these things, but it has certainly shaped what was possible. And it blew my mind what it was capable of doing in a great degree of detail, actually. And then about a month later, I was working on a curriculum project where I was having to draft learning outcomes. And that’s a task that we do in the teaching center a lot, and always getting it precisely right and not really sure what’s the different ways that we can phrase this so that it’s actually measurable. And so I just started playing around with what was its capabilities in terms of learning outcomes, and I saw that it was actually pretty impressive and generative there. And then back then, when there was only GPT3, I kept trying to see if it could do curriculum maps for us. And I really had to force it and really think hard about my prompts to get it to actually map outcomes to courses and curriculum. But then when GPT4 came out, I tried it again. And I thought I was going to have to do it step by step. But this time, I tried with a philosophy curriculum, and I said, I want 15 courses, I want them to have three to five outcomes each, students need to take a certain number of courses, we want them to have each outcome three to five times and just sort of gave broad guidance. And it gave me a full curriculum as well as a map. And it was actually a very good philosophy curriculum. So it came up with the outcomes. It came up with the courses, I was floored, and it was my first request. So there are many other things I think we can use ChatGPT for in terms of our teaching, but the curriculum was really, I think, one of the most complex things that I’ve seen it do.

John: I saw you do that. And so I experimented to have it develop a whole major program, with course descriptions and learning outcomes for the program, as well as for each individual course. And it did a remarkably good job of it.

Betsy: Yeah, I was amazed because I didn’t really give it much of a prompt. And it had within the philosophy major, like comparative philosophy, issues of diversity, environmental philosophy. So it wasn’t the typical things that you would expect in a philosophy major, it was actually quite innovative in some ways. And I appreciated that. From the perspective of a teaching center consulting with administrators and faculty on curriculum, one of the things we often see is that the little blurbs in our handbooks or bulletins for students to see the descriptions of the courses, they’re about 150 words. And often they’re very much teacher centered. So here’s the topic of the course: in this course, you will study this, this, and this. And one of the biggest challenges is how do we turn those into outcomes. And so I actually tried to do that too, is I went through our bulletin and just threw in those 150-word descriptions of the topics, and had them develop three to five outcomes that were measurable. And it did pretty remarkably. And so I think that could be a useful starting place. Again, with a lot of this stuff, you don’t want to just take it as is, but a useful starting place to help our faculty and our curriculum committees brainstorm. And in about a week, we are going to do a course design institute at Wake Forest. We do it every summer, and I’m really eager to have my colleague Kristi Verbeke, and my other colleague, Anita McCauley, experiment with using ChatGPT as part of the process in the course design institute to see if it helps them speed up or get more ideas as they’re generating various aspects of design of their course, not just outcomes, but all the way down the line of the steps of course design.

Rebecca: Sometimes it can be really hard to get started, but as soon as you have a start, you know what you want.

Betsy: That’s right. And one response you might imagine to the fact that ChatGPT can draft learning outcomes is you might imagine someone saying, “Well, that’s a clear sign that it’s pretty easy and meaningless tasks to think to be able to draft the learning outcomes.” But what I have found is that when I, not just my colleagues, but when I have a really concrete learning outcome that’s measurable, it helps me design the course better, like it’s just so much easier to think immediately of an assignment. But when it’s vague, and it’s kind of like, I don’t really have it really clear, in my mind, it’s so much harder to do all the other steps. And so even if we think it’s a somewhat trivial task, having ChatGPT help our colleagues come up with really clear learning outcomes will help speed up everything else, at least that’s my hypothesis and we’re gonna see how that goes this summer.

Rebecca: We’ve played around a little bit of using like those course descriptions that might appear in a catalog and turning it into marketing language, which is very different.

Betsy: Oh, that’s so interesting. And has it worked well?

Rebecca: Yeah, I think it’s definitely a starting place to move it to a different kind of language.

Betsy: So I’m teaching a first-year seminar in the spring, and I’m an ethicist, so I teach a course on sexual ethics. And the last time I taught it, I had a pretty conservative title. And it was interesting, I only had women in the class, cis women in the class, there were no men that had signed up, which had not been the case before when I’ve taught that class. So I actually used it to say, I want to attract a diverse group of 18 year olds, or 20 year olds, first-year students to this class, what are some titles or some quick summaries that I might use, and it was really fun to see some of the ideas it gave me. I ended up mashing a bunch together, again, taking pieces of it as an expert and pulling it together. But it certainly got me thinking in a way that would have taken me much longer if I didn’t have that help.

John: I used ChatGPT to create an ad for the Tea for Teaching podcast just to see how it would work and I posted it on Facebook, and I got quite a few responses from people saying, “I use this all the time in my work.”

Betsy: Yeah.

John: This is a tool that’s out there and that came up really quickly, but it’s still a really early stage of this. And a lot of faculty are really concerned about issues of academic integrity, and so forth. And we can talk a little bit about those. But we have to prepare students for the world in which they’re living. And the world in which they’ll be living is one where AI tools are going to be ubiquitous. So you do a lot of work with ethics. How can we help students learn how to ethically use ChatGPT, in college and beyond?

Betsy: Yeah, I think it’s actually a fabulous question. And one of the things I’ve often said, a lot of folks come to me to talk about ChatGPT in terms of teaching and learning. And of course, I have lots of thoughts about that. But I actually have been particularly consumed with reading about the much bigger questions about what AI means for humanity, to be quite frank. There are really dramatic and important questions that we need to think about. And in fact, I think sometimes what I have seen is sometimes people will think that that’s just hype: “Oh, that AI might take over the world, or that it might have these dramatic effects.” But if you actually talk to people who are experts in artificial intelligence, they’re really worried. And when the experts are really worried, it makes me very worried. So when we think about preparing our students, on the one hand, you can think about it as preparing them to use a tool that they need to use for their career, kind of like, “I need to teach them how to use Excel, or I need to teach them how to do basic productivity tools.” And that’s really important. Don’t get me wrong. In fact, like a lot of students don’t learn how to use Excel, and they don’t learn how to use these productivity tools. I have colleagues that I’m teaching these things to where I’m like, “Oh, you didn’t realize you could use this, it makes your life a lot easier.” But I think the bigger issues are preparing them to think about the potential implications to really understand what the tool is doing and what that means for how we understand human intelligence, how we think about consciousness. I mean, what it means for whether we want to have a world in which there are artificial intelligences that we might have moral obligations to. I mean, all sorts of huge, huge questions. Now, I don’t think all teachers need to address those issues. Just like all teachers probably don’t need to teach the technical stuff. But I certainly think when we are thinking about curriculum, it’s essential that our institutions think about helping our students think critically and philosophically about what artificial intelligence means. And I think perhaps my guess is like some of our students or like, our faculty haven’t played around with it a lot or kind of like, “it’s just another thing like Grammarly, it’s not that big of a deal.” But we have found at Wake Forest that when we invite experts in, so linguists, or computer scientists, or machine learning folks, or ethicists to come and talk about these tools and how they really work. Folks have their eyes opened, and then realize, “Oh, this is a bigger deal than we thought it was and we might need to think about regulation [LAUGHTER] and what comes next.” So policy issues, not just ethics issues as well. So we don’t have an answer except for the fact that we need to be talking about it. I have some ideas myself about what I think regulation should be, et cetera. But I do think our students shouldn’t just be seeing it as a tool to make their lives easier, although it is, it also is important for them to think through the implications for society. And then I guess also as another ethical piece, obviously, is that, as we address the issue of academic honesty, helping our students think about their reasons for choosing to take liberties that they were not authorized to do and thinking about their own character. And that’s going to have to be an approach that is somewhat different than just punishment to help our students behave in ways that we wish them to.

Rebecca: I know that my colleagues and I have had some really interesting conversations around AI related to visual culture and creating visual items, because a lot of the libraries of images are copyright protected. And what does it mean when you’re taking something that has these legal protections and mash them up into something new? And then whose property is it? So they lead to really interesting conversations, and so you start thinking about it as a maker and your work being a part of like a library of something, and then also, when you’re using work that’s created, what does that mean? So one of the things that we’ve been talking about is there’s policy at all levels, like what’s our departmental policy around these things? And what kind of syllabus statements or things might we do to be consistent across courses?

Betsy: Yeah, and I think one of the most important things, and it’s gonna take some time, is for all of us to get clear on what we think our policies or our positions are going to be about what is appropriate and what’s not appropriate. And then once we do, to really communicate that to students, because I think they’re in a place right now where it’s all over the map. And many instructors aren’t actually sharing that with them. And so I think that gets us in a fuzzy situation where students assume “Well, if this professor said this, then this professor would be okay with it.” And often it’s very different. And so how do we at least have a conversation at the beginning of the semester with our students about what we think? And I actually think, as you point out, Rebecca, it’s a learning opportunity too for students to co-construct some of those positions. So let’s talk about the reasons why we might want to not just say it’s a free for all. We can talk about the value of art and the value of our work as artists, and what does it mean to just use somebody else’s work without acknowledging it? And maybe there are ways to acknowledge it. And unfortunately, one of the challenges of these image generators is that we don’t necessarily know what it’s drawing on. And so that’s one interesting regulation is: could there be a way? I mean, I don’t know. It’s tough. So one of the challenges with the science of this stuff is that often those who create it don’t know how it’s working. [LAUGHTER] And they will tell you that, that it’s a black box. And so to be able to get in there and say, “Well, I will reveal it to you.” I think sometimes folks assume they’re not telling us because they want it to be proprietary. But often, they’re not telling us because they don’t actually know how the algorithm was developed or is doing its work. And so that’s a really tricky situation. But when we did a number of series of workshops for our faculty this semester, and one of them was we brought in some experts, and we had some copyright experts and some lawyers that came in and talked about this, and really fascinating questions about copyright in our work that, again, is a great opportunity for students to learn that question in a real live way that they see happening.

John: Going back to the whole issue of copyright, in terms of human history, that whole concept is relatively new. And when artists created new work, they started by copying the work of others, and they added their own twist. And in general, in pretty much all academic disciplines, the work that people are doing now is built on the work that others have done before, this. Is what ChatGPT is doing, in part, just the same type of thing that humans were doing, except instead of spending years learning how to do this, and building on it slowly over centuries, it’s doing it in a few milliseconds.

Betsy: Yeah, and I’m not an expert on arts, and so I’m sure there are lots of experts, and Rebecca, you can jump in here as well. But I would say that there are certainly questions about: Is it harming? That’s the question, often with ethics, we’re asking. Is itt harming anyone to engage in this practice. And even if we don’t know we’re using somebody else’s work, we often are. Our ideas build on one another, etc. But of course, in a capitalist society where artists make money based on their work, there become new questions about how do I preserve my livelihood in this particular context? Now, again, if there was a different context in which we supported our artists, so that they didn’t need to make money off of their work, because we gave them a basic income, there may be a different question involved there. And so actually, I mean, I think the economic questions, so I’m tying you both together here. So economics and art, this is great. The economic questions are really interesting about what does this mean for the future of labor? And how do we think about work in the future? I mean, granted, now, it seems like it’s not going to be immediate, but there might be long-term implications for all of us that we need to rethink as well. So I don’t know, Rebecca, you have thoughts about that?

Rebecca: Yeah. I mean, I think it’s interesting. I mean, John’s pointing really to the printing press is when copyright came about, when there it was easier and less time consuming to make copies of things. And then in 1998 copyright law changed again, because of the ability of making digital files, copies, so easy.

Betsy: Napster. [LAUGHTER]

Rebecca: Yeah, copyright law hasn’t kept up with technology over time. So there’s constantly these conversations about technology and creative work and what is it mean? I come from computer art. So generative art is a thing that we do, and that’s algorithm-based and you would argue that the machine is collaborating, in some ways, you write the algorithm. So I think there’s a trajectory of this has been happening for a long time. But it does raise a lot of interesting questions. And I think it’s really important for our students to grapple with, and really critically think about, and for us to critically think about together. In some ways, it’s nice because it gives us something to have a good constructive conversation around and really sort through it together.

John: And then maybe a less positive note, in terms of the economics behind this, there have been a lot of stories of people taking two or three jobs on and using chatGPT, to do two or three times as much work as they did before. And one of the issues I’ve addressed with my students in my labor economics class is, if we have these tools that can do the work that college graduates used to do, will there still be a demand for college graduates to do these tasks. Most technological change in the past ended up replacing less skilled workers, and provided a really nice return to those who had college degrees. But this type of innovation might very well be hitting a little bit more heavily on college graduates than most previous innovations.

Betsy: Yeah, it’s hard to actually talk about this, because I feel like every week it gets better and better. And so I could say, “Well, currently, here’s the set of skills, if we’re an expert, we can use it to sort of level up a bit.” So as I shared with just the curriculum mapping, I’m able to ask it things, and then because I’m an expert, I’m able to do things with it and ask appropriate prompts that push it right in the direction I want it to go and then I produce this wonderful outcome, ehereas sometimes I tried just to show my faculty to put in questions from like physics or something and I couldn’t really assess whether it was a appropriate answer or not, or how I had to push it. And so there’s part of me that thinks that there will be roles for expertise. But then again, how good will it get? Who knows? Will it eventually out compete us? …which is somewhat of a worry… but I do think that, at least currently, there’s still a role for the expertise to play a role. But you’re right, it’s going to just make it more efficient so that we can do more. And then the question is, if we’re doing more will we need fewer workers? Or will we just be more productive? All sorts of interesting questions there. I will say just a funny little story about this point about computer art and economics is our office is called the Center for the Advancement of Teaching. And our acronym is CAT. [LAUGHTER] So we make lots of jokes about that. And we have a serious logo. But all along we’ve been thinking like, we should have a fun, funny cat logo, like with an actual cat, we just haven’t had the money for it. We have this wonderful designer we work with, she’s amazing, we got a quote, we’re going to do it if we have money left over at the end of the year, but I was just playing around with Midjourney and like, what can it do for me? …and I mean, it’s not as good as hers will be, I don’t think, but it was pretty remarkable, especially since this is just a fun logo, it’s not like our serious logo, that I could just use it instead of paying somebody to do it. So this is the real sort of challenge is that it’s really maybe just the most advanced things that we’re still going to rely on experts for but maybe some of the basic stuff that we would have paid, we’re no longer going to do and what does that mean, economically?

Rebecca: There are some existing sources prior to AI that were like people who didn’t have degrees or didn’t have a background in design, who would whip up something for five bucks. [LAUGHTER] And sometimes it looks like it was whipped up for five bucks.

Betsy: [LAUGHTER] You probably would think that about my Midjourney examples. I’m sure Rebecca, I’m sure. Yeah. It’s so funny. So, this is the other thing too, is the students will eventually get better at this, like googling prompts. I went to this website that was like, “Here are these professional designers who design logos, ask it to do it in that person’s style?” Or “Here’s some language that you can use for the prompt like: vector, flat,” like, well, this sort of thing, or a mascot logo, which I didn’t even know that was a thing. But I guess if I want a cat logo, it’s a mascot logo, learning those things, which I never would have prompted, it actually helped me get something that was a little bit better. But it is fascinating. Yeah. And I think that’s true, in my experience with the tool in general is that the more you use it, the more you learn what it’s capable of. And I do think that a lot of our faculty have not really spent a lot of time experimenting with it for a variety of reasons. They’re busy, et cetera. But I often encourage them to really spend as much time as possible with it to really understand what it’s capable of doing. I was sharing with John, before we started this podcast, that plugins are now possible with ChatGPT. And the plugins just take it to a whole next level beyond even GPT4. And I’m still starting to play around with that. And I think it’s just something that, again, faculty need to be prepared for, because right now they’re saying, “Oh, it can’t cite things, or it can’t search the web.” Well, now it can. And what do we do about that? How do we keep up with it if we aren’t paying attention to it?

Rebecca: I think one of the things that you said earlier and alluded to when you were talking about the logo is needing expert language and expert concepts to be able to curate the prompts. So if students want to use tools like this in a productive way, they then also have to have a certain level of expertise, presumably, to do a good job. If we want to encourage students to be productive and use a productive tool in a productive way, what can we do to coach students? Do we want to coach students in this way?

Betsy: The question about whether we want to coach students is a really interesting one. There are folks, I think, who are anxious that if you teach them how to use it, they’ll use it in inappropriate ways. And my sort of response to that is we’re gonna have to address their desire to violate norms in a different way. That’s a different issue. That’s an issue of character. It’s an issue of ethics, because I think they are likely to do it anyway. Now it’s true, if they don’t really know how to do it, we might find it easier to detect it. But I’m guessing that, in a year, it’ll be harder and harder to detect it, even if they don’t know how to do it. But as of right now, I would say I think it is useful to teach them. I wasn’t teaching the spring, but I am teaching in the fall. And I’m really excited to think about. I’m not going to totally redesign my course, some people have done that, I’m not going to do radical changes, but just to engage in the conversation with them in the ways that it can be used. And I think some of the most important, honestly, are using it to explain material that they didn’t understand or using it to interpret my prompts if they’re weird, or my expectations. So helping the students use it to help them with their learning. So giving me feedback on my work, and I have a whole list of things that I would recommend, which is somewhat different than what we immediately think about when we think about students using ChatGPT. We think about them using it to write their papers, or to start, brainstorm, or give an outline. And all of those things might be great. But I actually think, as a person who’s interested in pedagogy, and particularly in student learning, there are only so many hours in the day, I have so many students, I can’t be with them one on one for 15 hours a week. But if there’s a way in which they can have like a tutor, who’s there with them to say, here’s what I think might be the explanation of that thing you didn’t understand, or let me help you interpret this paragraph and put it in the words for a sixth grader, or I’ll give you an analogy related to sports, if that’s what you know. [LAUGHTER] All of those things are amazing opportunities for our students to accelerate their learning. And that’s what we want. So it is true that these tools can be a threat to learning if students are just using them to write their papers in a literally copy and paste kind of way. But I also think there’s real opportunity to help them accelerate their learning. And again, you have to be careful, because it’s not perfect. And that’s your point about expertise. But I think, frankly, sometimes the advice they get from their friends, or if they go to the internet and Google it or YouTube, they’re not getting great advice either. So it doesn’t have to be perfect to be better than what they’re currently doing, is I guess what I would say? So I think that’s important. And then we could talk if you wanted to about how they might use it as a writing tool. I think it’s trickier there, of how we could ultimately and I’m sure you’ve heard this before in the previous ChatGPT podcast you did, it ultimately depends on your learning goals. What are your goals for your course, how you want to use it, but I do think there are certainly legitimate ways in which we can help students use it to help them learn more.

John: And just following up a little bit on that. I’ve heard of a number of faculty who are encouraging students to use it to create tutorials on specific topics where they may have a weaker background. And that’s certainly a very good potential use of this.

Betsy: And I even have experimented with like, “Okay, so give me feedback on this and then give me a learning plan,” like, “give me an improvement plan,” like, “what should I do? What steps should I take to get better at this skill?” …and it’ll actually give you pretty good plans. And it also can help them with time management, you know, “I have this many things I need to do help me prioritize what I should work on next.” And that’s good for us, [LAUGHTER], but it’s also really good for our students who really struggle with time management, I think. So I really do think there are a number of things that students can use it for, that I would feel comfortable with, but I also think it’s a really useful exercise for everyone listening or for any instructor to think through the possibilities. And you may decide these things are okay, these things aren’t okay, and it may differ for each class. But that is really important to do before you can actually communicate to your students what is and is not okay. And if you want them to actually do what you ask them to do, you have to have good reasons, I think. So you can’t just give them a rule, you should justify that rule, like with kids a little bit, you got to say why you think it’s the case to hopefully bring them along of why they wouldn’t want to just use the tool straightforwardly.

John: One thing I’ve used with some students, especially when I’ve talked to him about some of their uses of ChatGPT is, if all they’re learning in the course is how to type a prompt into ChatGPT and copy and paste that in, what types of skills are they acquiring there that’s going to be useful when they leave, because they could be replaced by anyone typing in those prompts.

Betsy: Right? What makes them unique. So one frame for this is the things we’re teaching students in school are useful for them. We want them to learn so that they can be productive in the market. That’s one way we often frame the work that we’re doing. But I think this gives us an opportunity to open it up a little bit wider where we think about the purposes of education beyond just what is going to be useful in the market. And so I sometimes will use the example of pottery… we’re coming back to art… is that I took a pottery class, after COVID, but it was like the first thing I wanted to do after we were back in person and so I took a wheel throwing class, and I was absolutely terrible. But the idea that I would go to Target and just cheat by bringing in something from Target that was made by a machine. No, there’s a reason I’m doing it. I want to actually learn the craft and the craft has meaning in and of itself, apart from the fact that yes, I could get a much better bowl [LAUGHTER] from Target than anything I will be able to create, but I’m really glad I’m doing it. And I think that’s really what’s gonna start happening is we’re going to start to see that there’s actually intrinsic value to some of these tasks, apart from their value for the, you know, am I gonna make more money later, etc, that we actually think that learning and thinking and the creativity that comes with producing is a value in itself. And that’s going to take a while to turn our students in that direction again, because there’s so market driven right now. But if things start changing in the market, and there are fewer and fewer jobs, they may be open to that conversation.

John: And maybe with the growth of alternative grading systems that try to shift the focus away from extrinsic rewards to intrinsic rewards, this could be quite complimentary.

Betsy: Yeah, and I know that we don’t want to talk all about academic honesty, but it is a real question. And so I don’t want to dismiss the faculty who are anxious about this. I was sharing before the podcast was recorded as well that the news about Chegg losing so much money in the past few months, was a real indicator to me that perhaps my optimism [LAUGHTER] about students not using it was ill placed, that in fact, that’s pretty good indirect evidence that a lot of students are now using ChatGPT to do what Chegg used to do for them. And so it’s not good for us, but it’s not good for the students. And so we do need to think about it. But I do think there’s sort of two broad approaches. One is like the punishment and enforcement approach, and then the other is prevention. And I think focusing on prevention is really where we need to go. And so referencing focusing on the intrinsic value of the work, maybe pulling away from those high-stakes graded assessments is a way to think about motivational changes of how we prevent students from engaging in these and I sometimes will use the example again, of the pottery class, like the idea that I would be motivated to cheat in a pottery class is absurd, like, why would I cheat at that class, because I’m just doing it for my sake. Now, if I was doing it so that I could get more money or so I could get this grade so that I could get into something else I wanted, then I might be willing and tempted to cheat in the pottery class. We know that students cheat because of the grade, they don’t cheat just because they think that’s the fastest way to learn. [LAUGHTER] They know they’re not learning, but they’re like, “I need this grade, because I need this degree so that I can get this job.” And so really bringing them back, decreasing that external stuff, and taking them back to the value of learning may be the only way we’re really going to tackle this. Now, it’s easier said than done. We’re all in a system where grades matter, and students need to get degrees and so it’s a longer conversation. But I do think revisiting some of the literature on cheating, even before ChatGPT existed is going to be really valuable for all of us.

Rebecca: So you’ve talked about moving towards more low-stakes opportunities, and we’ve hinted towards alternative grading, what are some strategies that faculty can use to assess student learning? We’re concerned that we’re not able to see whether or not a student is learning if they’re using tools like that, those are the conversations that we’re having.

Betsy: Yeah, so there’s things you can do to hopefully try to prevent it. But those may not always work. So I have a lot of ideas for how to prevent it. You can give them extrinsic reasons for using the tool itself. Like for example, I mean, this is just a simple one, but let’s say you’re teaching a math class, and you have an in-person final, and you tell them, “you’re going to be preparing yourself for the in person final by doing the homework yourself.” So there’s a kind of extrinsic reward of the final that’s in person will hopefully motivate the students to do the practice problems themselves, because they need to actually learn the thing that will get them that reward. But I do think if they do it, so again, lots of motivational things to talk about. But if they do it, first of all, how do we know is a really interesting concern. And I think that one interesting point that I’ve raised when I’ve had some conversations with folks is that I think a lot of people think when we’re talking about we need accurate assessments of student learning. The first assumption is that what we’re talking about there is we need to have grades that are just, so when we pass them on to like jobs, or to future courses, that we have just grades. But I actually think there’s a real learning reason why we want accurate assessments, is that if I can’t accurately assess your skills, you’re not going to learn. I actually want to know where you are really struggling, so then I can adapt my teaching to better help you learn. And if it looks like you’re doing great, I’m moving on, I’m moving on, I’m not going to actually help you learn that thing. And so it’s really important for learning as well that we have really accurate assessments of their skills. And so if they are using it, so how do we detect it? Tough one, but I think that’s where multiple measures. So you might imagine you have some in-class things that are happening, you’re not just lecturing. So this is a good reason for active learning as well. Because you’re engaging your students in class, you actually hear them speak in class and explain things to you in class. And if they’re struggling there, and then all of a sudden, they have this beautifully written paper, I think that’s a useful comparison. It’s no guarantee that that’s the case because sometimes students need time to reflect, particularly English as a second language learners need time to build their arguments, etc, rather than just being on the fly in class, but it is interesting evidence and that there’s people talking about oral exams and other possibilities or at least having conferences with the students about their work. So it’s not an exam, but just like let’s meet to chat about this. Now, of course, if you’re teaching a huge class, that’s not possible and available to you, but those that are teaching smaller classes, it might be. So I think we’re gonna have to be creative. I have not found a silver bullet here, I have heard lots of great ideas of things that could be possible, but all of them have trade offs, all of them come with downsides. And this is kind of my mantra all the time, when I think about pedagogy issues is that we should not get too absolutist about this, all of us are going to make different choices. And they’re all gonna have different downsides, and they’re all pretty reasonable, because right now, there is no obvious solution of what we all should be doing. I think some may choose to do oral exams, some may choose to do in-person, others may choose to say, “I’m not gonna pay as much attention as some others are.” And all of those things I think are reasonable. They’re just different approaches. And we should keep paying attention and be open to changing our minds if it seems like it’s not working. But I don’t feel like it helps us to be in sort of like one strong camp or the other when we think about the issues of academic honesty, and ChatGPT. So again, I don’t have an answer. Just lots of questions for you. But did you find anything that was useful over the past semester for you?

Rebecca: We teach really different things so our approaches are going to be very different. In my classes, we’re doing creative work. And so historically, and we continue to do this, documenting your process is part of the project. And so we see a project evolve over time. And that maybe involves using the use of AI as part of an input during that time, but documenting that as something that makes that happen. And we do critiques, we show things in progress, and we talk about it, and there’s feedback that’s recorded at those moments. And then if we’re not responding to feedback, then we’re not growing. So we have some systematic ways of demonstrating some creative process there and having to discuss and determine decision making around design decisions or creative decisions, like “Why did you make that decision?” And if it’s just like a random choice, then let’s be intentional about it. And now you need to maybe rethink that choice and make it more intentional. So those kinds of authentic learning opportunities really do kind of push it in a direction where it’s a lot more difficult to use AI as the entire thing. [LAUGHTER] It might be a part of the process, but it wouldn’t be the final output.

Betsy: John, I want to let you respond too, but what you’ve done is that one of the things about that, because that is certainly like doing authentic learning and process-based stuff. As you put it, Rebecca, it’s more difficult. But that doesn’t mean, and this is important, some people will say is that like, ChatGPT will tell you it’s process too, or you can ask it to give me processes, etc. So I do think, actually, one of the things that I think is I appreciate about your example is there’s a lot going on in class, there’s a lot going on, and it’s harder for folks who are doing asynchronous online courses. But if there are ways in which we actually see the process, and that’s kind of the authentic too, is that we’re actually not assessing a product, we’re literally live with them watching the process, I think we might be more likely to get some accurate things. And then if we just said, “Okay, we want you to write about your process, we actually want to see the process as most important.” So John, what about you,

John: The classes I’m most worried about are my large class, which has up to 400 students in it, and an online class that’s on the same topic with generally 40 to 50 students in it. And there’s some challenges there. In the large class, one of the things I’ve done since the start of the pandemic, is to shift all the assessment to online activities. I used to have a midterm and a final that were cumulative, they weren’t a tremendously large portion of the grade, there were lots of low-stakes tests that they could do over and over again. But the validity of those I suspect is going to be a bit different now. Because ChatGPT can do quite well with multiple choice questions and short answer questions and even algorithmic questions. So I’m probably going to bring back at least a midterm and final in person in my large class, just for the reason you described, the motivational thing… that you can practice these things as much as you want to learn it, but you’re going to be tested on this. And the greater your ability to recall and apply these concepts, the better you’ll be able to do on these things. And I wish I didn’t have to do that, because there’s so much advantage of letting students do things over and over again until they master things. But I’ve looked at some of the times on some of the quizzes I used this time, and students were turning them in [LAUGHTER] much more quickly than would have been possible had they not been relying on some sort of assistance.

Rebecca: Well, John, they’re just learning it so much better.

Betsy: Yes, that’s right. That’s right. That’s right.

John: And a nice side effect is you no longer get any spelling or grammatical errors.

Betsy: Yeah, you can read it faster as well.

John: Yeah, it makes it easier. [LAUGHTER]

Betsy: Yeah, no, and I do think as much as I think that we should trust our students, and I don’t want to be overly alarmist. There’s a lot of evidence that our students are doing it and even our students who would prefer not to do it, I think are doing it because they perceive that all the other students are doing it. So this was the same problem in the pandemic with academic honesty is that you have some students who will never cheat for whatever reason, [LAUGHTER] a small number… you have some students who will always cheat, they’ll find ways, they’ll pay somebody, whatever… they’re gonna find ways, and then there’s just a whole bunch of students in the middle who If the context really matters, and if they assume that all the other students are doing it, it puts them at a disadvantage to not do it. And we shouldn’t put our heads in the sand or assume that all of our students are not doing it. We shouldn’t also assume that our students are these horrible people, because they’re doing it, we need to recognize they’re doing it, and how can we help them create the conditions where they would be motivated to not do it to get themselves in trouble. And I do think your point, John, about the 400 students, about teaching an async online course, and even Rebecca, some of your description of what you’re doing in class. One thing that occurs to me, and I don’t have any illusions that this is going to happen, but I do think what these push against is our traditional model of how higher education happens. So we assume for the longest time that it was a lecture that took place. So that’s why 400 didn’t matter versus 20, we also assume that most of the learning would take place outside of class, because you would just come to a lecture and then you would go read the book and learn and teach yourself, basically. It’s kind of this old school model of like, the professor is just there to give you information, you’re going to teach yourself before the exams. And I think I can imagine a world in which, if we really want to see process, we need to be with our students more than three hours a week, and we need fewer students in the course. But that would be such a radical change to the economic model of higher education. I can’t imagine how expensive that would be. But it is more similar to K through 12. And in some ways, I think K through 12 folks have more of an advantage because they’re with the students so much more that they can actually watch them. And homework is less important. One of the most important things I always tell my students and have for years is that most of your learning will take place outside of class, and to emphasize that to them. And I think maybe now that creates a challenge because we’re not with them. And so we can’t sort of see whether they’re doing what we want them to do. So we really have to lean into the intrinsic motivation pieces of what is it that motivates them to want to do well, but with 400 students, they don’t know you really well, John, so they don’t feel guilty about like I have this relationship with my professor. It is tough. And I guess I would say on this point about academic honesty, and maybe we don’t have to keep talking about academic honesty. But I’ve seen a lot of faculty feel really guilty about their approach to this on both sides, like either they’re too overly harsh, or they have ignored it too much. And they’re super anxious about whether they’ve taken the right approach to academic honesty. And I think the most important thing I would say to instructors is this is really hard. Don’t beat yourself up about it, like you’re trying your best. And none of us have a perfect system. If we did, we’d be able to sell that, and it would be great. [LAUGHTER] We don’t have a perfect system. Some of us are maybe leaning one direction, and others are leaning in the other direction. And it’s really demoralizing when our students cheat, and then that makes us depressed as well. But also know that you’re not the only one that all of us have students who cheat and that’s unfortunately, part of the educational process. So do your best. [LAUGHTER] Pay attention. But don’t worry if it’s not a perfect outcome.

John: One of the things I was struggling with just recently as I was grading exams is how do I evaluate the work which is clearly the student’s own work, versus one that probably wasn’t the student’s own work. I don’t want to penalize students for actually trying.

Betsy: I think some people say like, “Ah, let’s just ignore it. It’s not my job to be a cop.” But I think the reason we want to actually do that is an ethical reason, which is that I don’t want the students who actually put forth the effort to be disadvantaged. So I think that’s the right impulse, John, yeah, for sure.

John: One thing I hope that doesn’t happen, though, is that we move to proctored exams online, and that we don’t move to more use of high-stakes in-person exams and so forth, because that would go against so many other things that we’ve been arguing in terms of equity and inclusion and so forth.

Betsy: Yeah, and also, these detectors. So TurnItIn, which most folks are using now, because many schools have TurnItIn, attached to their LMS. And so even before schools have had an opportunity to make a choice it’s default turned on. So your institution has to choose collectively to turn off the AI detector in TurnItIn. And so I think that’s important, too, to think about, like, are we just going to move to these detectors as a way of punishing students? And are they reliable enough? We don’t know. So there are all sorts of good equity questions. Actually, there’s a paper that I read in preprints, about how the detectors seem to flag international students more than those who speak English as a native language, in part because their grammar is better. [LAUGHTER] And so it’s more formulaic, because we’re teaching them the formula of how to speak English. And we need to be mindful of like, how do we balance these things,our equity concerns… and really they both are equity concerns, as you point out, John… so there are equity concerns about more high-stakes testing and in-person testing, etc. But if we just ignore it, there are also equity concerns for the students who do the work versus the probably the privileged kids who are just going to be like, “Whatever, I’m going to pay my $20 a month for GPT4, and be able to get the better answer to be able to use it.” So how do we come up with some sort of solution that balances those and we probably won’t be able to have… at least I don’t think there’s one… where there aren’t some harms? And so it’s really about like, which harms are we willing to tolerate while we work for a better solution? And that’s the hard part of ethical reasoning is that there’s not a solution where no one is harmed usually in these dilemmas.

Rebecca: One interesting thing you said like spending more time with your students, which I have the luxury of doing in a studio art space, we spend twice as much time with students for the same credit hours…

BETSY. Interesting.

Rebecca: …which is valuable. We see process, we get to know our students really well, it’s a relational space [LAUGHTER] for forming relationships. And that really does change the dynamic. But that’s a really big time investment, while the cost of faculty in the spaces but also students of certain backgrounds, or if they have to work, it becomes much more difficult for them to take those kinds of classes, because they’re offered at particular times, and they’re longer, they’re harder to schedule their job around, and that kind of thing. So there’s equity issues in that space, too, as you’ve alluded to, about being in person.

Betsy: Yes, being in person, and then also the point about extra time. I was on talking about workload before. One interesting thing related to workload is that we know, from the research on student learning, that time on task increases learning. And so sometimes I think when we talk about making things accessible to students who are working 40, 50 hours a week, what we’re really doing is reducing the work that’s required of them, which is fine, if it’s just about getting the degree, which I think you can make interesting ethical policy arguments that that’s really important, because economically, it allows them to advance, etc. But if it’s about learning, we actually shouldn’t be reducing the amount of time they’re spending because they’re going to learn less. And so then there’s that tricky question of if we need students to spend 40 hours a week on school, what do we do? We have to compensate them so that they’re not having to work, there’s much larger policy issues at stake here beyond just like, well, we just got to expect them to buckle up and do it, they got to work 80 hours a week now instead. So these are all tough things. And in the context that we are in, where we don’t have those amazing, policy based governmental solutions in the United States, we have to make compromises. And we may say, “Well, maybe a little less work for the students who are working is the compromise we’re going to make for the greater good in this situation.” But recognizing it is true that they’re probably learning less if they’re not putting in the 40 hours. So but maybe with ChatGPT, we can speed it up, I don’t know. [LAUGHTER] So, interesting things about efficiency.

Rebecca: So, we always wrap up by asking “What’s next?”

Betsy: So I’ll speak to related to artificial intelligence a little bit. So I am, in July, going to the Council of Graduate School summer workshop, New Dean’s Institute. They’ve invited me out to share a little bit about ChatGPT, and I’m really excited to be thinking about what’s distinct about graduate education with respect to these tools, it kind of merges my interest in faculty use, as well as thinking about student use as well, for learning. In addition to that, we’ve been talking a lot about how to prepare for the fall, when the faculty come back. We were sort of… just like, COVID… sort of flying by the seat of our pants in the spring, like, here’s some things we’re gonna roll out for you, we’d like to be a little bit more intentional in the fall. And so as I’ve alluded to in this session, I really do think focusing on motivation for students is going to be really important instead of detection. And so we’re gonna do a reading group, we’re gonna go back to Jim Lang’s Cheating Lessons, which still holds up pretty well, actually. And we’re going to do a reading group of faculty on that. And then we’re also going to read the Grading for Growth book that’s just coming out in July, which we’re super excited about alternative grading. I’m teaching in the fall, as I said, so excited to actually try some of these things out and see if my ideas are actually practical [LAUGHTER] or not. And hopefully, I guess I just say, what’s next? I hope there’s some regulation. So we didn’t get into a lot of details about this, because we were focusing on teaching and learning. But I know Sam Altman, and Gary Marcus were before Congress. And I do hope that we actually see, unlike with social media, that we see some movement for some regulation about the development of these tools. So I think what we have now… fine, let’s figure out how to use them. But it’s really anxiety inducing to me that these tools will develop skills that nobody planned emergently like, it’ll just, “oh, now it has this new skill.” And the more that we build these tools out, we don’t actually know what we’re going to create. And I think [LAUGHTER] that is a little worrisome to me. And so I hope that what is next is more regulation on the tools.

John: We should note that we are recording this several weeks before it’s actually released. And we hope that at the time when this is released, [LAUGHTER] we haven’t reached that AI apocalypse that so many people have been worried about.

Betsy: That’s right. That’s good, John, thank you.

Rebecca: Well, thank you so much for joining us, Betsy. We always enjoy talking to you.

Betsy: Thanks for having me.

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

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295. Equity-Minded Teaching

As our student body diversifies, higher ed needs to respond and adapt. In this episode, Bryan Dewsbury and Mays Imad join us to discuss equity-minded strategies we can use to redesign or incrementally improve our courses. Bryan is an Associate Professor of Biological Sciences and the principal investigator of the Science Education and Society research program at Florida International University. Mays is an Associate Professor of Biology and Equity Pedagogy at Connecticut College and is a AAC&U Senior Fellow. Bryan and Mays are co-authors, with Flower Darby and Isis Artze-Vega, of The Norton Guide to Equity-Minded Teaching.

Show Notes

Transcript

John: As our student body diversifies, higher ed needs to respond and adapt. In this episode, we discuss equity-minded strategies we can use to redesign or incrementally improve our courses.

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John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

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Rebecca: Our guests today are Bryan Dewsbury and Mays Imad. Bryan is an Associate Professor of Biological Sciences and the principal investigator of the Science Education and Society research program at Florida International University. Mays is an Associate Professor of Biology and Equity Pedagogy at Connecticut College and is a AAC&U Senior Fellow. Bryan and Mays are co-authors (with Flower Darby and Isis Artze-Vega), of The Norton Guide to Equity-Minded Teaching. Welcome Bryan and Mays.

Mays: Thank you. Thank you for having us.

John: Today’s teas are: …Bryan, Mays, are either of you drinking tea?

Mays: I am.

Bryan: I am not.

John: Mays, what tea are you drinking?

Mays: I am drinking chai masala, that I prepare the night before, and I wake up and it’s the first thing on my mind.

Rebecca: Oh, that sounds amazing. I have an awake tea this morning, John.

John: And I have a ginger peach black tea today.

Bryan: So I’m it odd one out with a cup of black coffee.

John: That’s not uncommon. [LAUGHTER]

Rebecca: One of the most common teas we have.

John: We’ve invited you here today to discuss the Norton Guide to Equity-Minded Teaching. Before we discuss the book itself, could you tell us a little bit about your own pathway to this project?

Bryan: Mays, you want to go first?

Mays: Sure. So my career started at the community college. And in fact, I was a postdoctoral fellow when I started, a postdoctoral fellow studying the cellular mechanisms of learning, which is vast and complex. And as a graduate student, as a postdoctoral fellow, I had this growing understanding that learning can happen, and it can happen spectacularly well, provided the right environment is there. So when I began to teach at Pima Community College, I began to see how so many of my first-generation working students, coming, showing up, doing all what is expected of them, and having a really hard time academically. And I began to understand the notion of the system and the complexity of learning. So really, for me, it started as a recognition that I, as a teacher, as a fellow human being, have a moral imperative to address what is going on. The inequities that I was seeing are not an inherent self-evident part of the system. It’s by virtue of the human-made system, that I had a choice and a chance and an obligation to start to shift and address and interrogate and even transform. So that’s how I began and fast forward to a few years ago, when Isis reached out to me, it was something that very much spoke to my heart and I said, “Yes.”

Bryan: yeah, a little bit of a similar story, I guess. I mean, without maybe recounting my whole academic career, all of the authors on this guide are people with whom that I’ve worked with in different contexts. And there’s a sense in which projects like these tend to be a combination of conversations that you’ve been having for years. And obviously, there’s a plan, there was a strategy, we carved this out and really tried to think carefully about what would be the most impactful. We also recognize and appreciate all the other books and publications out there addressing inclusive teaching. So it’s not to replace any of those, it’s really to just kind of add to the conversation nationally. We are an interesting mix in that, in terms of our individual careers, and that Isis is a provost. I’m a research faculty, but also do a lot of faculty development. Mays will probably describe herself the same way and Flower Darby is nationally known a lot of times in the online space, but really her work expands to everything. So I bring that up to say that you probably will see a lot of that complexity come to bear in the way the book is written and the kind of things we try to think about, that our faculty would need to think about, when they’re designing an equity-minded classroom.

Rebecca: So it is nice to hear all your different backgrounds and thinking about the authorship of the book, because it does help us think about, as you mentioned, the complexities of how it was written and also just the complexities of the things that we need to be thinking about when we’re teaching in this space. Your book is divided into three sections. The first section addresses class design, the second addresses the day to day operations of the class, and the final section focuses on critical reflection at the end of the course. During course design, what are some of the most important factors that faculty should consider when trying to design an inclusive course?

Mays: I’ll share some of them and Bryan, please feel free to jump in and add. So one of the things that are critical is that we approach this work with intentionality and explicit intentionality that right from the get go, even from before the students get there that we design the course to have equity in mind. And one of the factors, when it comes to course design and curriculum, is that the course has to be relevant for the students. And what the research that we found is many students find that the materials are not relevant. Now, when I think about how the brain works and how we have limited energy, oftentimes, when I see my students struggling, and I try to dig deeper and try to see how I can engage them, I usually find things like they say things like, ‘I don’t know how this is going to make me a better person,’ or ‘I don’t know how this is relevant.’ And so the brain is going to disconnect, it’s going to focus on something that is more urgent, more relevant. So we talk about relevance being very important… to explicitly make connections between students’ lives and what is in the course. The second one is transparency, why we’re doing what we’re doing. And there is a lot of research about transparency and how there is more buy-in from the students when we articulate for them how things connect, and that it’s not just busy work. And then a third factor that we say it’s really important to consider when you’re designing your course, is rigor. And we talked about the research behind rigor, and we problematize rigor, and what is the definition of rigor, and so on. And here we’re talking about academic challenge. We owe it to our students to challenge them academically, so they could succeed in their next courses, and we understand that this is multifactorial, and that we have to also find the resources so they could succeed when we challenge them academically. And so those are some of the factors that we talk about to take into consideration before you even meet your students: who are the students? what matters to them? and why it is important to cultivate the space where, when we challenge them academically, they can succeed.

Bryan: The only thing I will add because you know, we both wrote the book. So [LAUGHTER] refer pages 25 to 50, for your question kind of thing. But the only thing I will add, because this phrase wasn’t used in the book. But this phrase comes from another wonderful book called Radical Equations by Robert Moses, a civil rights leader from the 60s. And there’s a phrase they use during that time, which is then applied, he then came to apply to the Algebra Project, which he founded, which is “Cast your bucket where you are.” And that really speaks to what Mays just mentioned about getting to know your students and your context, especially at an entry level, it almost sounds like provocative, radical advice. But a lot of these things that are really important for good course design have nothing to do with the content of the class. This is not us saying that the content doesn’t matter and they should just all be signing Kumbaya for 15 weeks. What this means is that teaching is a skill and a skill that involves the psychology of the individual, the social context, both in real time but also what they brought before they showed up to that classroom. And this whole conversation is taking place because of the years we’ve been ignoring that. So I really want to kind of center that. Because I think a lot of times when people ask that question, the first thing they hear is, “Well, how do I make respiration more exciting?” Well, yeah, we’ll get to that, but this is a human being that you’re trying to build a relationship and a connection with. And that needs to take front and center before you get to inspiring them with the really beautiful content.

John: The second part of your book deals with maintaining the class, with the ongoing running of the class. And one of the things you emphasize throughout is the importance of creating a sense of belonging. Could you each talk about some strategies that could be used to help create that sense of belonging within the classroom.

Bryan: I don’t want to run the risk of listing your audience to death here. So I want to offer what I’m about to say as maybe the thing that bubbles up to the surface to me as an instructor. There’s certainly a lot of things one can do to help students feel a sense of belonging. And the approach chosen might differ depending on the class that’s been taught in the institution. One of the classes that I teach most often is intro bio and it’s a really special class for me, because it’s it’s a privilege to teach that class. I’m grateful to have the chance to welcome students into a wonderful discipline and a way of seeing the world that’s relatively unique to that space. I also like the challenge of showing a lot of students who before may not feel like this is a place they belong or see themselves doing this 10, 15, 20 years in the future. I like the challenge of showing them that this is the real thing. You can be as much a biologist as anybody else, anybody in the book, anybody you’ve seen on TV, etc. But it is a very technical space. And any technical space kind of requires a slowly evolving comfort level [LAUGHTER] as you navigate through the technicalities of it. And I think that tends to be a place where some students and faculty get stuck into how you keep that door open and welcoming while navigating this environment that really requires a lot of time and attention on the cognitive challenge. So one thing, and it might sound simple, but how feedback is given really, really matters. Without saying my age here, but I certainly went to school at a time when it was your tool, just try harder, right? …just study harder. And any grade you got you there was this sort of assumption that any grade you got was just 100% due to whether you did try well or didn’t try well enough or knew this stuff or didn’t know it. There was no discussion of the way the teaching happened. There was no discussion of your actual approaches to studying. There was no discussion about what motivates you to even do this class in the first place. And now we know and we probably knew it then too, but we know how much all of that matters. So when a student sits in front of me and they have a C, it’s not just that “Well Mays, you need to do better than this.” It’s: “Tell me how you prepare for this moment. Tell me what is motivating you to be pre-med or to want to go to grad school.” And all of those things come to be in a conversation, the goal of which is for me to see you shine in the way that I know you can. How does it build a sense of belonging? It shows the student that I am not questioning if you can become a biologist, I’m actually assuming that. What I’m working on are things that are fixable. I’m working on strategy. I’m working on things that you can do something different and see a result. And so once you know I kind of have your back in that way, your effort then becomes different because it’s just a matter of specific things we can work on.

Mays: Yes, so thank you for that. Bryan. If I were to add to your beautiful answer, I would say take the time to find out what belonging means for your students, I think we often make assumptions about inclusion and belonging and what they want and what they don’t want. Of course, I start with the understanding that wanting to belong is a human need. We’re social beings, we want to connect and we want to belong, but on a day-to-day basis in my classes within my context, what does that mean and what it would look like that’s going to be different. And while I’m going to apply what I learned, and what the research says, I also want to take the time to ask students do you want to belong? And what makes you want to belong to an academic setting or a social group? And what are some of the things that make you want to belong? And what does that word mean for you? So I think starting with that is really important. It can be really informative to our practices.

Rebecca: I really related to what you were saying, Bryan, I teach in a really technical field as well. And that technical challenge can really discourage students if we don’t make those assumptions that they can indeed be in the field that they are studying. So thanks for sharing that as your top. I feel like that’s one of my top ideas, too. And I love, Mays, about thinking about our audience, and including our audience in the design. As a designer, I really gravitate towards those kinds of ideas. One of the things that you already kind of mentioned is this idea of connections and relevance. So what are some ways that faculty can help students connect course content to their lived experiences?

Mays: I think one of the things I asked them is I talk about how learning is very relational. We are relational, learning is relational, knowledge, when we co-create it, is very much relational. So one of the things I ask them is, “Why should you care about this lesson, this topic, this context? How does it relate to your life? How does it connect to your family? How does it impact the people you care about?” And throughout the semester this is a recurring set of questions that I ask. And in the beginning of the semester, I pause, and I model the answers. I care about this, because this is how it connects to the community, the people I care about, this is how it connects to something I feel passionate about. And then it becomes an exercise that they do regularly. We do this exercise at the beginning of the class of “What is your why? And what is your ‘why?’ beyond taking this class? Why is this important? And so we connect those many exercises or “Why should you care about the acid-based physiology” to that initial “why?” exercise?

Bryan: You don’t imply this in your question, Rebecca, but it does come up a lot about relevance and how it works. And I think one danger that I want to ask faculty members to avoid is the notion here is not that every aspect of the content has to tie back to something. You may fall into that trap if everything is not connected to something, but, you know, sometimes a cell is a cell is a cell kind of thing. But there are several things that do. For me, it’s actually less a case of connecting it to their lives, per se and more a case of communicating that human beings do science, human beings do the discipline. That, in and of itself, by definition, means that there’s a social component to how it’s practiced. It introduces the cultural context within which science is done and it introduces the bias that occurs with some scientific decisions, good, bad, in-between. It brings up a different conversation once you recognize that none of these things are really apolitical, values free. The second point is, to connect something to students’ lives, you have to first know student’s life so that this way you understand, it doesn’t feel patronizing or facetious. There has to be some authenticity there about Mays’ story about getting to know the students, I don’t think she just meant know them individually, but just also their broader context. When I taught in Rhode Island, it was important to know the local and the very ancient, but also more recent history of the state, of the city, of the neighborhoods the students came from. I knew the high schools that were big feeders. Those things made the relationship a lot more authentic, because the knowledge was there first. So I think once that all those precursors are present, honestly, the connection part is not that hard, it almost comes naturally. Because you just naturally want to teach in a way that builds a history of these beautiful people. And you kind of… I don’t want to say just is automatic because you are intentional… but it is so much, so much easier, and you have this desire to do it. I’ll just add one last thing, a lot of times with teaching, and I’m speaking now, as a faculty developer, here. I get good course design, I get you want to have learning outcomes, they’re going to be measurable, etc. But sometimes, even conversations like this can get stuck within the structure of what higher ed is, which is you get 120 credits and 15 weeks at a time you take a suite of classes, and those classes give you a grade and those grades average into a number, and then you become a 3.1. Student or a 4.0 student. We get it. We get how all of that stuff works. But I know Mays well enough to know that we have much more radical visions for what education is and what it can be. We come from the Freireian school of critical consciousness and preparing students to be civically engaged to have agency and power and to see themselves as agentic parts of a democratic experiment. So what’s driving all of this is who I want you to be, not necessarily getting your good grades in 15 weeks. So from that perspective, even simple things like group work, for example, it really is actually practicing deliberative democracy. Even things like how we talk about experimental design, they bring up other questions like whose voices are not at the table when you think about these questions, like whose perspectives are you not considering? Or who are you. So if you think about this a little bit more broadly, beyond like, I just want people to do well, in this really nice subject I have a PhD in, that you tap into the more socio-political aspect of education, which is a beautiful thing, I think, but it makes the connection to social life and just broader life in general easier to do.

John: One of the things that’s especially challenging is that we’ve always had students come in with very diverse prior backgrounds in terms of their training and what they know coming into our classes, but the experience of remote teaching during COVID resulted in much greater variations in their preparation. We want to create courses that are challenging for everyone. How can we do that in a way where we’re challenging the students with really strong preparation without losing the students who don’t have as much background? What types of support can we provide to make sure that all of our students are challenged, but also have the resources to be successful in our courses?

Bryan: We could just give everybody a trophy right? Now, that’s what they say this generation is. When I put on the intro bio hat again, and that’s a place where the differential readiness is really, really apart, I would have students who last science class you take, not bio, science class, was their first year of high school next to students who were in AP, went to private school or things like that. And that’s fine. It’s fine in the sense that I’m able to design for that. And I would say there’s kind of two things I’ll say to this point. Number one, you have to be able, as an instructor, to have things in place to accurately detect whose readiness might be further behind. And specifically, what areas of readiness that need addressing, and then have the tools in place to quickly respond to that. So a lot of times just my own history, it’s hard to study. A lot of times it’s confidence. Honestly, it’s fixed mindsets around who gets to do science and what counts as doing well in science and things like that. So the first month of that class is almost like a battle, that I generally win, I think, in convincing them that this is a place for them if we consider these specific things I’m trying to show you. So a lot of times, yeah, there’s class or whatever. But there’s a lot of times spent in office hours, which we actually call student hours, because it uses a smaller group. There’s a lot of time sneaking in conversations about: Have you tried this? Have you tried that? Emails that are sent to direct people, etc. Your students will come in and I’ll just say for now, maybe kind of fly in from the get go. There are other things that they can do to grow. So those are the students I might say: Have you thought about joining our research lab? I know it’s your first semester, but it’s a good time to get to know a professor more personally and see how science is done a professional way. A lot of times those students will come to student hours. And what I would do is I put them to work. I will say, “Mays, can you make sure this group of four understands glycolysis as well as you do,” and those students will typically go on to become my learning assistants in a future semester. So my point here is that everybody has a space to grow and has a direction and an amount that they can transform. The pedagogy is you being able to figure that out? And figuring out how to respond to what growth that is needed for that individual.

Mays: Thanks, Brian, I have a couple things to add. So number one, obviously, as I hear you, John ask the question, I think it’s complex. So yes, there are students that are going to come in that may not have the academic background, perhaps they come into my pathophysiology class not really knowing the cardiac output and the cardiovascular system as they should in their previous class. And then there are students that come in ready to be challenged. At the same time, there are students that are going to come in that are going to have perhaps subtle and not so visible skills that other students who maybe have the academic background are going to have. So it’s not just that I want to bring everyone up to speed academically, I want to also bring them up to speed when it comes to issues that really matters for citizens, their empathy, their non-academic problem solving, their collegiality, and so on. So there are a couple of things I do, I want to get to know who knows what. And I tell them that I’m very transparent why I do what I do. And I tell them that this is a way to give me feedback, so I could know how to maneuver forward. I also bring the tutors and the preceptors myself from my previous classes. And I rarely bring the ones who got A’s, I bring the students who came into the class, not quote, unquote, having the background. And then they picked up the background. And they succeeded. And they ended up with a solid B, and sometimes even a C, and I bring those students and we meet on a weekly basis. And so the culture of my class is very much we’re going to work together with the tutors. And then the third thing is I tell the students, we come from different backgrounds. And I use my story that when I started graduate school, my background was in philosophy, and all of a sudden, I am studying neuropharmacology. And many of my peers in graduate school were steps ahead of me. And I was trying to figure out just basic things in cellular neurophysiology, or cellular neuroscience. And so I talk about the notion of some of us have this background and not the other background as a way to celebrate the diversity. And I say the way I’m going to approach this is I am going to start slow, because I want to review for some of you and I want to bring up to speed others, those of you who are going to feel like this is slow, I want you to stick with me. And I want you to think about what’s coming ahead. And then sometimes I’m going to speed up and some of you are going to feel like this is so fast, I also want you to stick with me, I’m going to slow down. So it’s very much relational. I’m telling them what’s going on, I’m working with the tutors, they come and talk with me. At the beginning of the class, I do a lot of exercises where students answer on a form, it’s a one-item form: should I slow down or speed up. So I’m getting this real live feedback, slow down or speed up. I’m not learning anything new, this is overwhelming. And it gives me the opportunity to change and accommodate. No class or no session is going to be the same as the previous one. So those are some of my approaches. Again, be transparent with the student, get to know what they know. focus on not just what they perhaps don’t have academically, but what other assets they bring that perhaps the students that have the academic background don’t bring and celebrate those. Those are also important and constantly seek feedback from your audience.

John: And it sounds like using peers in the classroom to provide feedback and using group projects would be another way of leveraging the strength of all the students so that those who do have better strength in a topic can assist those who are still at an earlier stage of development, which benefits both types of individuals because by explaining it to other students, they’re going to reinforce their own learning and the students who have things explained to them by their peers are going to be able to connect to that in a way they don’t often if we were explaining it to them.

Rebecca: You just kind of talked a lot about some feedback loops that are necessary in learning. And one of the things that you advocate in your book is a process of critical reflection at the end of the term that relies on self examination and engagement with course data. Can you talk a little bit about that process and what data faculty might use to assist in this kind of reflection?

Bryan: I guess for me, I really would like the conversation about how we look at semesters that we teach, to move away from a hyper focus on whether we grade or not grade, or just assess learning. And I’m not saying that assessing learning is not important. But I would like to move away from that and broaden it to evaluating an experience. And that language matters. Because in the latter, by definition, when you’re doing any kind of forensic analysis of an experience, you naturally have to think about all the factors that contribute to whether that experience was successful, however its success is defined for that situation. And the factors include ourselves, the factors includes things we did well or didn’t do well. The factors include the physical environment of the classroom or the virtual environment. The factors include the support structures that were available for both the instructor and student to be their best selves. And so once the conversation broadens in that way, it just by definition necessitates some critical reflection. It really presents the class with that question wrong. It’s probably not them, it might be me. So just things like that. It gets us away from what I think is a little bit of a false dichotomy on that kind of issue. Should you put a ladder or should you not put a ladder, that is what it is, but this is what our section is really asking us to respect. If it’s a humanist process, then every human involved will have some questions to answer about how well it went or didn’t go.

Mays: So teaching, as I mentioned earlier, is very relational. And it’s a work in progress, as learning is. And so the feedback that we see from our students is critical to help us look at what we’re missing, look at assumptions we made, assumptions we didn’t make. It really helps us move forward in a kind, equitable, and liberatory way. So, first of all, we advocate for feedback throughout the semester. Talk with your students, listen to your students. It’s a co-creative process. And then the feedback that we seek at the end, we of course, problematize student evaluation. And we say that, on the one hand, there are so many biases and so many problems with how instructors are not evaluated equitably, especially instructors from racialized backgrounds and women instructors. And at the same time, the feedback is so important, because it is right now, it’s arguably the only source of information we get about students’ experience, not so much about their learning, but about their experience. And that’s really important. We do talk about ways to enhance the reflection, too. So we could get more in-depth information about students’ experiences. And we talk about this idea of reflection, why it is so important. Parker Palmer talks about how we teach who we are, and how our inner being is so critical in the teaching process. And when we reflect on even the most harsh evaluation, what we’re doing is trying to find the truth, find a truth within that, with the intention that this truth can help us grow as teachers, as instructors, as facilitators, as human beings. So it could help our future students. So those are some of the things we talked about that the reflection is so critical, and it’s been written about in bell hooks’ work and Paulo Freire’s work, and certainly Stephen Brookfield and Parker Palmer and Laura Rendon. And those are really important. I hope when I finish a class, that it’s not just my students who are changed, that I change as well, that it is a process where as bell hooks calls it, liberating mutuality, where the classroom, whether it’s online or in person becomes a space where both the instructor and the students are transformed by the end of that experience. So those are just some of the things we underscore in that section of the book.

John: We always end by asking, what’s next?

Bryan: I will say what’s next, for my program in general, is we’ve been keeping our ears to the ground on the political landscape in the US, particularly around the kinds of things that we’ve been writing about over the past several years. And I think one thing the field needs more is we need to continue to have scholarship around these ideas and think critically about how to have education systems that allow everybody to thrive. But I think there also needs to be really well designed communication projects that message this and perhaps ways other than how academia typically messages this, which is through the research process. This is not trying to throw that process out of the water, but I think getting into more storytelling type projects, podcasting, narrative, op ed. So the short answer to you “what next” question is there’ll be more projects like that are coming down the pipeline, because we think that there’s a gap and a real need for that.

Mays: For me, it’s really bringing the wellbeing and mental health to the equity conversations. I think for so long we’ve done equity and inclusive work, kind of like in a vacuum without taking a holistic approach and that exclusion can have a profound impact on our sense of wellbeing or even mental health. I mean research shows just how systematic exclusion and microaggression can impact our cortisol level, for example. In my own work, I’ve been just saying how they intersect mental health and equity and inclusion and justice. And I want to be more intentional to, I guess, bring that to national conversations. What are you doing about mental health? I know you have this and that initiative for equity-minded education. Where does mental health fit in within that?

John: Well, thank you. Your book is a tremendous resource that can be really valuable in helping people build a more equitable classroom environment.

Mays: Thank you for having us.

Rebecca: We appreciate you joining us today.

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

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294. The Allure of Play

Student learning is enhanced when active learning activities are used in instruction. In this episode, Victoria Mondelli and Joe Bisz join us to discuss how principles of game design can be used to create engaging active learning experiences. Tori is the Founding Director of the University of Missouri’s Teaching for Learning Center and is an Assistant Teaching Professor in the Department of Educational Leadership and Policy Analysis. She had previously served at the teaching centers at Mercy College and at the CUNY Borough of Manhattan Community College. Joe Bisz is a learning games designer and Full Professor of English at CUNY Borough of Manhattan Community College. Victoria and Joe are co-authors of The Educator’s Guide to Designing Games and Creative Active-Learning Exercises: The Allure of Play, which was published in March this year by Teachers College Press at Columbia University.

Show Notes

Transcript

John: Student learning is enhanced when active learning activities are used in instruction. In this episode, we discuss how principles of game design can be used to create engaging active learning experiences.

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John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

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John: Our guests today are Victoria Mondelli and Joe Bisz. Tori is the Founding Director of the University of Missouri’s Teaching for Learning Center and is an Assistant Teaching Professor in the Department of Educational Leadership and Policy Analysis. She had previously served at the teaching centers at Mercy College and at the CUNY Borough of Manhattan Community College. Joe Bisz is a learning games designer and Full Professor of English at CUNY Borough of Manhattan Community College. Victoria and Joe are co-authors of The Educator’s Guide to Designing Games and Creative Active-Learning Exercises: The Allure of Play, which was published in March this year by Teachers College Press at Columbia University. Welcome Tori and Joe.

Joe: Hi.

Tori: Hi.

Joe: Thanks for having us.

Rebecca: Today’s teas are:… Joe, are you drinking tea?

Joe: Oh, yes, classic chamomile.

Rebecca: …in a mug that looks handmade?

Joe: It looks handmade. But that’s just to make people think I have other skills as well. [LAUGHTER]

Rebecca: How about you, Tori?

Tori: Today I have a Starbucks espresso and cream in a fancy, fancy glass because it’s so special to be with you today.

Rebecca: She has upped to a stemmed glass. [LAUGHTER] How about you, John?

John: I am drinking a peppermint and spearmint tea in a Tea for Teaching mug.

Rebecca: That’s good. I have a cacao tea.

Tori: Very nice.

Rebecca: Cacao tea… the cocoa plant. And so it’s actually made from the plant rather than with tea leaves. So it’s not chocolate flavored. Made from the cacao plant. It’s very tasty.

John:I heard cat cow?

Rebecca: Cacao.

John: Well, I was thinking of the animals.

Tori: I was thinking of the yoga pose.

John: That’s right.

Tori: Cat cow. [LAUGHTER]

John: We’ve invited you here today to discuss your book, The Educators Guide to Designing Games and Creative Active Learning Exercises. What are the advantages of using playful activities in learning?

Joe: Well, I think I can take this start. Basically the foremost advantage of being playful is that your exercise can recapture the ageless allure of learning. As children,the first way that we all learn was by probing our environment, playing with it, inventing mock scenarios and then changing up the rules. As adults, I think that in our rush to instruct, our exercises can often become top down, and we can miss opportunities to inspire wonder.

Tori: Yeah, and I’d like to add, that’s why Joe and I really wanted our book to show teachers how to build their own creative active learning exercises to be easily appliable. We mostly come at it from a non-digital aspect. So we are recommending using basic materials, paper, cards, tricky questions, puzzles, point systems and role plays as some of our most common tactics.

Rebecca: Although, lucky for us, there’s plenty of digital technology that can make all those things happen in other environments too.

Tori: Exactly, and the book does have that. We have different sections of the book “design online,” and so recommending those tools as well.

Joe: Low-key though, low hyphen key.

Rebecca: So we know that students play games for hours, often weeks, months, and engage in things for long periods of time as they master new games and get engaged with their friends. What are some principles of game design that we can use to create and maintain student engagement in our classes?

Joe: This actually began some of our early research before the book, thinking in this direction. When designers make mainstream video games, or even elaborate board games, escape rooms, or interactive installations in museums, whether for children or adults, there’s often a lot of difficult content that needs to be taught. So as you mentioned, the designers rely on tried and true principles of interactive design to make these experiences feel engaging. In fact, there’s been a lot of work by other researchers in the past 20 years, exploring variations of these principles, and suggesting that we teachers can learn from these principles. But most of the focus was on proving the research rather than articulating how to apply these principles in a practical manner. This led to our own research collaboration, and eventually our very successful and hands-on professional development workshops. They use our methods.

Tori: So we have several sets of principles in the book, and I think this will be a perfect opportunity to tell you about our engagement principle. And we have five of those. The first one we call “narrative and fantasy,” the basic idea being that people need to hear stories that give context to what they’re facing in their own lives. The next one is “networked or sensory environment,” the idea that people thrive when they’re communicating in social groups using digital smart tools and multimedia. The next one, we would call “fast or random access,”
many people like processing information non-linearly and even simultaneously. Next is a classic one, “challenge,” people really want to challenge them feels achievable and personal. And the last one is also sort of a classic, I’d say, and that’s “rewards,” what we call “frequent rewards” or “feedback,” that we really as human beings crave feedback on our choices, even if that feedback is abstract, like .4 miles or something along those lines.

Rebecca: Can you share a couple of examples of what those engagement principles look like in the classroom?

Tori: Yes, Joe, do you think now’s a good time to talk about the simple mechanics?

Joe: Yeah, I think so. And this is basically a way that learning activities can be, as we could use the word converted, or transformed into some kind of playful activity. So there’s a spectrum, we think, to making an exercise more playful, or engaging. Of course, the first step is to just have it be active, have the learner actually be doing something other than just listening, the next step is to add a fun element. These are elements which researchers have shown add engagement or playfulness, we’ve classified some of these into what we call the five simple mechanics. And let’s see if we can explain them using audio only. So make the pace of your exercise a little bit random, or a little bit rapid. That’s two of the simple mechanics, rapid or random, or you can make its goal involve some kind of reward, such as points, badges, or some kind of rivalry, a little bit of competition, or students cooperating against a challenge, which still has competition, or some kind of roles. And we define roles pretty broadly, it could involve themes that have concentrated moments of emotions like feelings of suspense, it could be playing a historical, or fictional character, or just the students being on teams, and each student has a particular responsibility. So if just a part of it has one of these simple mechanics, not the whole thing, then you’re already on your way to creating something playful, so at least those moments would be playful.

Rebecca: So you’ve mentioned the five simple mechanics, can you give an example of what that looks like? So you’ve provided a frame, provided some playful things that we can think about, what would an activity maybe look like using something like that?

Tori: So one of the games that I like to play in the Teaching for Learning Center with faculty, and then what usually happens is they figure out ways to use it in their classroom, is a game that Joe designed a few years ago, we call it icebreaker bingo. So you can imagine a bingo card where there are prompts on each of the squares. And when people come in the room, and they’ve never met each other before, but there’s a common thread, those prompts will relate to that thread. And you circulate around the room and you go up to different people, you obviously introduce your name and other important details, and then you get right to it. You can ask them up to two of the prompts. And if they are true for them, they sign their initial, and then keep moving through the room. So the first person to get five across or five down or five of a kind, we have categories would shout “bingo.” They can think about the simple mechanics at play in that wonderful icebreaker certainly is random. Usually people don’t come up with a strategy for it, they just go up to random people and ask random prompts. And then they also can kind of get into the role of being an interviewer and selecting different prompts based on the ones that they like. The rewards is really strong in that particular icebreaker because there’s that joyous moment of explaining bingo, and then we’ll usually have a prize. And the rival factor is very heavy in icebreaker bingo. So that’s one that has a lot of these engagement principles, and is very popular with faculty and students alike, and can be just for general getting to know each other, but also could be used a little bit as a kind of quizzing mechanism as well.

Joe: And I like that Tori gave an example of what we would call basically a more full fledged game. But our listeners can also think about the simple mechanics as just little sprinkles onto something. So for example, for random, we have something that we named monkey wrench challenges, where you have any kind of standard activity with the students that are working on something. But then you make a point of changing things by calling out a sudden challenge that requires the students to alter their approach. So maybe it’s a new perspective by which they’re looking at the material and other concepts and kind of new information that they have to find. And even though you’ve planned it out, probably, unless you have a deck of these things that you’re drawing from, it’ll have a nice taste of random and nonlinear and break the order that students were doing something and therefore, for reasons known to these researchers, feel somewhat pleasing.

John: Can any active learning activity be converted into a more playful structure.

Joe: I think so because if we look at it as a spectrum, moving from active learning to adding a little bit of play, even if the rest of your exercises is exactly as you’ve already designed it, then anything can be converted. It’s just a question of whether one, after analyzing the need for what you’re trying to achieve, whether it needs it. The longer you have an activity that goes on that you might consider or your students might consider to be passive, we would argue the more the need for some element of it to change the pace, or to change the goal, so that it could feel a little bit more playful.

Tori: And Joe, in our decade plus time of doing this work, have you ever had an occasion where somebody came to you for advice on making a learning activity more playful or gameful where you’ve had to turn them away? I could say I have not, we always find something.

Joe: No, definitely not. Especially if they’re already crossed the chasm, and they’re actually interested in making a more playful,

Rebecca: …perhaps the very first step, right? So you note in your book that learning activities might be focused on skill and drill, or focus more on deep learning. Can you talk a little bit about how we can do a playful activity or a game for each of those different kinds of learning?

Tori: Yes, definitely. And if you’ll let me just kind of explain a little bit on how we classify skill and drill versus going more towards deep learning. So skill and drill, what we’re really talking about here are sort of facts, factual, and foundational knowledge that’s needed either in a discipline or sort of a general education curriculum. And so it’s really things that people need to commit to memory, just basic ease and facility with those facts or figures, that kind of thing. And then when we’re talking about deep learning, we start to move into the ability to, for those who love Bloom’s Taxonomy, is like moving into manipulating information using higher order thinking, but to do that in a way that really will be long lasting, because even over time that certain things can evaporate. That’s just human memory. So when we talk about games for deeper learning, it’s not enough to use the engagement principles and the simple mechanics. And there are ways of structuring it so that we get students to grapple more deeply with content and do things with content. So we’re delighted to bring the complex mechanic to people and readers with the ALLURE method. Joe, do you want to talk about that?

Joe: Yeah. So it’s perhaps a little unexpected in our book, because a lot of people who are talking about games are focusing on the engagement element. And immediately, we do talk about that. But we’re actually firm believers that, in addition to being engaging, well designed games and playful activities, can carry, as Tori was saying, deep learning principles taken from the cognitive sciences. So before the book, I started doing some research on ways that faculty were already approaching learning activities in the classroom. And I came up with a classification system that Tori also expanded on with me for the purpose of the book. And we looked at how these things could carry some of what we call deep learning principles, such as identity situated meanings, and the ability to pass information to students through cycles of expertise, so that the students slowly becomes a master and then is challenged by new information. We call these the complex mechanics, and to them will instantly be very familiar, I think, to most of our audience. One of them is called “trivia questions.” It’s pretty much the most common type of playful activity that educators use in the classroom. Another one is called “simulations,” which is also very common, especially at the high school level. And that can involve debates and roleplays, which in our opinion, are an example type simulation, also arguments. Very complex mechanics, we call “cut ups,” basically about sequencing puzzles, reordering information, mixing it up, and having to put it back together. Other ones would involve classification type exercises, such as sorting or matching. So these are already hard-core activities that are done sometimes in the classroom. But we’ve linked them to some of these deep learning principles and have explained how these teachers want to design something but they don’t want to reinvent the wheel, they could just look at one of these nine complex mechanics and they’re sort of gameful approaches, creating something. We also have deduction exercises, common to scavenger hunts, brainstorming, which is definitely playful and feel like a kind of game and interpretive exercises such as improv. I was just at conference a few days ago, called Playful Learning and improv was everywhere. It was the heart with all these teachers just talking about and it was so interesting to see all these examples of playful improv in order to illuminate the concept.

John: In your title, you have the ALLURE of play, but ALLURE is used there not just as part of the title, but it’s also an acronym. Could you tell our listeners what the acronym stands for?

Tori: Yes, A – ask where to apply the play. L- list the mental moves. Second L – link the mental moves to the play. U – understand how the learning principles operate. R – run the activity game. And E – evaluate the learner experience. So that spells ALLURE, and that’s our six-step method, the backward design guide. And we’re so happy that it worked out because we just love the word “allure.”

Rebecca: Can you walk us through those steps in how a faculty member might approach their class and designing an activity?

Tori: The first step really, an educator wants to ask themselves or work with a small group to really inquire in their own curriculum about where, to use a business term, where would the return on investment be for your student learning? Joe and I are believers that if it isn’t broke, don’t fix it. [LAUGHTER] So where are students struggling? Have you taught this class before? Is there a bottleneck in learning? Is there something that’s holding them back from the learning? And we think game-based learning is the ultimate in active learning pedagogy, as really, really strong to help students through and be successful. We advise educators to look at the curriculum and go where the student learning is being held up for some reason. Maybe there’s a student learning bottleneck, because cognitively it’s a difficult concept. Or maybe there’s an affective blockage. So Joe and I are strong proponents of game-based learning as the best active learning strategy. And so we think that you can go to your toughest student learning challenges and apply game-based learning there. So that’s what we’re really asking in step one is, where do you think you’ll have the most bang for your buck? Because game-based learning does take a good amount of talent and time put into it. So making judicious decisions. Is there a place where students are bored? Is there a place where just, semester after semester, you lose half the class, and to go ahead and apply your energies there. The next step, list the mental moves, really gets at when you have a student learning outcome that you’re working with for students in a class, oftentimes, that’s written in a way that is a little obtuse, you have to break it down to really get at what the student is actually doing mentally, what are the mental acrobatics that are going on there? So this is where we will say, “Let’s get granular. What are we really talking about? What are the mental moves?” Joe and I are both very inspired by the decoding the discipline scholarly community, and they have had, for decades, really strong practices in faculty working together, two faculty from different disciplines to help each other break down what the expert is really doing. And so the first couple of steps of the ALLURE method are really picking up on that tradition of where do you want this learning game to be successful in your curriculum? And then what is really going on at a minute level, the kinds of thinking steps, the kinds of mental moves that students need practice with. And then the third, I like to think of link the mental moves to the play… it really is the magic of the whole ALLURE method. Because when Joe developed the complex mechanics, he categorized them according to Bloom’s Taxonomy level. Now, what this does is it really takes a lot of guesswork out for educators who want to apply the method. Now all of a sudden, they can drill down on nine of the complex mechanics and say, “Well, I want the complex mechanics that are really going to help my students. say with analysis.” And then that gives them a subset of choices, that they can choose the complex mechanic that foster more analysis and build that in as the game play, so students are really practicing analysis, getting feedback on that analysis. And it’s really quite time efficient, thanks to that categorization.

Joe: So Tori just reviewed the first three steps: ask, list, and link. The last three steps are understand, run, and evaluate. So as soon as the teacher has finished thinking about what are the actual steps the students are doing, and connecting it to one or more of the complex mechanics, this is the moment when we ask them to brainstorm roughly what their playful activity will look like. So in the book, they take 20 minutes, putting together some ideas, making connections, then they have some tea, take time off and we move on. So this is all about the end of link moving into understand how the learning principles operate. Within understand how the learning principle operate, they then do a debrief and they’re examining what they came up with. And they’re comparing it to all the mechanics and principles that we’ve been teaching them so far in the book, not because their activity needs to have all of these things, that they’re looking for. have perhaps missed opportunities, or things that can be refined, or mechanics that they were working on, but perhaps didn’t come across as thoroughly as possible. We call these checklists. And they’re just going through and reevaluating their approach, and then tweak it one more time. In the next step, we have run the activity game. So ideally, the teacher would talk to either some play testers or some fellow colleagues in their discipline, and talk to them about what they’ve come up with, one more last chance for feedback. And then they would present it in the classroom to their students. And we have different methods for collecting student feedback and taking notes on what they’re saying. We realized pretty early on in our own workshops, that a lot of teachers are actually just uncertain how to even run an activity game in a classroom, much less one that they’ve designed. There’s so many facilitation issues to think about. So within our step, run the activity game, we also walk teachers through thinking about common facilitation issues that will come up such as: Do I have the right kinds of desks to hold these games or activities? Do I need a projection screen? How many teams are there going to be? Should students be in teams. In all these concerns, they can think about them ahead of time and have a good strike plan. After the activity game is run, we go to the last step, evaluate, evaluate the learner experience. And we have different rubrics and ways that the teacher can think about how successful was the students’ experience of this? And how might the activity game be iterated upon and changed for next time? Because we all know, we slowly work on our exercises, and we make them better year after year, till perhaps we get tired of them, or we put them aside for a while.

John: When you present this material, I imagine there’s some faculty who are resistant to the whole concept of building play into classroom instruction. How do you address that with faculty?

Tori: I never force it on them. We start with: “What brings you in today?” And we talk about we sort of have a co inquiry process of like, “What’s going well, what’s not going so well?” And then wel don’t always bring the play or the games at first. It seems like mostly when I advertise a game-based learning community of practice or a workshop, you’re sort of already getting people that are open to it. But I can tell a nice anecdote about working with the political science department. I started working with them about four years ago, just on a course redesign because their student success, or the grades, were not where they needed to be… a large enrollment course. And so we just started working together to boost student attendance, students really weren’t coming to class as they should be, and to boost presumably student learning, but they really had some assessments that I thought could be improved upon. So I was even questioning how much learning are we really evaluating here. So we began and worked with each other for a couple of years, just doing classic active learning redesign, before I even broached the subject with them about playing games. And what brought that about was an internal grant for $100,000 became available to do innovative creative teaching and learning. And so when I pitched that idea to them, I think our relationship and my credibility with them, that we’re not just adding bells and whistles, we’re really talking about some proper teaching and learning principles to not only boost engagement, but to deepen learning. And it’s been a wonderful project. And we have new board games and card games, we’re going to have our first video game. We’re working with Adroit Studios, our gaming lab on campus. And so they are very, very pleased and had never really been in game-based learning before.

Joe: And adding to what Tori’s saying, I think often the teachers just want to see like a little hook, a very quick understanding of what they could do to be playful. And then from there, they start getting other ideas. So we often lead with talking about simple mechanics. So we might say, well, for example, you make something a little bit more rapid, maybe you’re giving a certain amount of time for students to answer the question, not like a test question that’s worth something, but during an activity just to make it a little bit more playful, 10 seconds to think about something. Or taking another aspect of the rapid simple mechanic, one might have a very long activity that students have to do. There’s been research showing that if you can chunk that activity into shorter segments, perhaps that are assigned a certain amount of time, not really above timers, but just to get through all of them the day, students can more easily see the discrete tasks and operations you’re supposed to be performing in each of those segments. Make something a little bit more random. We mentioned earlier about the monkey wrench challenge, and try to use a little bit of roles in what you’re discussing. Roles are linked to narrative, and it really does help to give a theme or some kind of narrative directivity. For example, for discussing an essay, or a textbook entry, or any concept, tell a quick story that illustrates some of the concepts from that reading. Or ask the class to actually help you write a short creative introduction to the boring essay that everyone had to read or that you’re reading in class, and to use a narrative hook in that short introduction. So now we’re using the power of analogy and of fiction, well, not really fiction, but sort of narrative to help students see sort of a more macro way of tying concepts together before doing a deep dive. So these are all little ways to think how to quickly and briefly be playful.

Rebecca: I hear both of you describing some really interesting things in the classroom. But I also know that faculty can be really anxious about trying something new, or trying to make something happen. And as exciting as it can be, taking that first step can be scary. You’ve mentioned some of the simple mechanics and I heard you say something about low stakes and the way that you’re applying about points and not being a big test or a test question. Can you talk about the little ways to get started?

Tori: My favorite way to introduce faculty to this whole new world is to invite them to play a game Joe made years back called: “What’s your game plan?” And this is a wonderful card game in a team. And it’s cooperative play. And it’s a brainstorming game. It has been just a joy bringing faculty together where they can be playful together, and see what they come up with. It uses a lot of the simple mechanics, so it’s a great way to introduce them to the simple mechanics. And they can either bring a lesson objective that they have, or Joe’s deck has some common lesson outcomes. So it really takes the edge off. And they can just relax in what Joe and I like to call the sandbox, and just say: “Be creative.” …give them permission to play themselves. And that is one of my go to. I mean, there’s not a semester that goes by that I don’t lean on What’s your game plan? So grateful to Joe for making that. And then I guess we could also say: “Well, let’s start at the beginning with the ALLURE method.” Step A: ask where to apply the play and once you have that student learning bottleneck that you want to look at, maybe you’re not ready for the complex mechanics, but you can think about two or three of the simple mechanics that you can add to an existing activity you have for to convert even maybe a lecture or a mini lecture into something a little bit more playful, where the students are interacting with you in some way.

Rebecca: So I’m always curious to ask what’s your favorite, or one of your favorites… because we obviously can’t have favorites… your favorite game or playful activity you’ve seen implemented in the classroom.

Joe: I talk about this example a lot, my heart goes there immediately. One of the complex mechanics I was talking about, I said something about one called cut ups, which comes from sequencing ideas together. And I was trying to think about how to use this in the writing classroom since I’m an English professor. I was getting a little bit stuck looking at it on the level of just words, like cutting up a sentence, at the level of the word… reordering it. This is really only teaching grammar and I wanted something a little bit more sophisticated that was about reading and writing. And about this time, one of my colleagues, Julie Cassidy, without us really even having a conversation told me that she’d come up with something. She showed it to me. And basically, she had taken, I think it was a four paragraph essay, that was published about crab fishing. So we have something that’s explaining a procedure, how to do something, to cut up this essay on the level of the sentence. So, there are like 25 sentences, carefully inserted in an envelope so they don’t all get lost. And then we had a low-level writing classroom where the students were very weak. She brought it in, in groups of five, dropped an envelope in front of them, said, “Okay, put it in order.” She’s describing this to me, and I’m very excited. So I did the same thing about a week later. And it was incredible just to see their faces so utterly focused on the task in front of them. And one of them would like, move their hand forward to move a piece of paper with a little bit of timidity, but with deep interest, and then the other one would gently touch your hand and say, “No, no, it goes over there.” Then like “ah,” [LAUGHTER] and they’re like stroking their chin and moving. And this went on for like 12 Intense minutes before the groups had basically all solved the order for a possible order that made sense of the essay. So of course, they’re looking at transitions, their reading for sense, so there’s close reading here, they’re thinking of ways that information can be ordered for their own writing. And then a great way to follow up an exercise like this is to ask students to write their own mini essay. It’s teaching some kind of procedure, like creating a recipe. So this was a great example because it goes beyond just a quick moment of play into something that’s a longer activity and where you can really see the deep learning happening with the students. That’s one of my favorite examples.

Tori: And I have one also that’s quite well known for deep learning, and that is the whole suite of games called Reacting to the Past. So I’ve had the honor of attending and playing a lot of these games, and they are deeply immersive role-playing games. Most of my experience is with history games, but they’re all across the curriculum, even in some of the sciences now. And here I just marveled at the amount of hard work that students will do in order to play their characters really well and meet their objective. So, the writing of speeches and other kinds of rhetoric and communication, the behind the scenes faction politicking, they’re willing to do, the, I would say, transcendence of one’s own identity to kind of widen perspective of other that goes on in these games. Kudos to Mark Carnes and all of the reacting creators and trainers around the country and around the world who are doing such great work with that. At the University of Missouri, we have recently made a game that’s akin to Reacting in the sense that it’s a role playing game. But it’s more of a card game than a reacting game, and it teaches students about bureaucracies, and how frustrating bureaucracies can be, but that hiring more people isn’t always the right scenario. So it takes the role-playing mechanic and then we throw in unexpected stress bombs, we’ll call it, of the government goes on furlough, all of the workers have to cease what they’re doing for 20 minutes or something like that. And it just has all of these likely events or unlikely events that can happen. And the students are really in their roles to solve a problem. So we’ll take things from current events, like recent scandals or problems and have the students work through that. And then there’s a peer review piece of it, where they’re actually scoring each other’s solutions. And that’s been really wonderful to help the faculty create, and we’ve been play testing it and we’re really excited to bring it to a live real class in the fall.

Rebecca: That sounds really exciting.

Tori: Thank you. Yes.

Rebecca: So we always wrap up by asking what’s next?

Tori: Well, Joe, and I do a lot of professional development events, we are often going to conferences. I’m really excited coming up soon, I’m gonna get to take ALLURE abroad. I have a trip to Thailand to Prince of Songkla University to present there. And then I’m going to Germany in the fall for the Decoding the Disciplines conference. Joe, I know you’re always doing lots of things, if memory serves, you’re going to Gen Con, this summer to do a lot of workshops.

Joe: Yep. So for any teachers listening who will have a strong interest also in playing tabletop games, there’s a conference, a convention called G-E-N C-O-N, Gen Con. And they have a pre-day, an earlier day, which is all about using learning games and thinking about games of education. And I’ll be running at least four or five workshops there, just for all you applying the ideas behind learning games.

Tori: And we always love for people to get in contact with us. You can reach us through AllureOfPlay.com, our website. We have a growing contact list that we’d like to keep people apprised of our different online workshops and in-person opportunities. And there’s a lot more on that website.

Joe: Yeah, we’ve even …was it two years ago, Tori? …there’s a whole section on our website about using playful activities online. So on your discussion board, your Zoom class, we made a video that walks teachers through thinking about these ideas, also how to design in the lowest easy possible for the online space, basically through using PowerPoint, and creating little things students can manipulate and using your class should that be of interest to you, and also a lot of other free resources and activities and games that you can download.

John: We’ll share a link to that in the show notes file that will accompany this episode.

Rebecca: Well thank you so much, Tori, and Joe for sharing ALLURE with us.

Tori: Thank you, so great to be with you

Joe: Thank you very much.

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

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293. Study Like a Champ

The study strategies that most students use may be helpful in passing high-stakes assessments, but do not generally support long-term recall of fundamental concepts. In this episode, Regan Gurung and John Dunlosky join us to discuss a new resource they have created that is designed to help students develop more efficient study strategies and improve their metacognitive and self-regulatory skills.

Show Notes

  • Hacker, D. J., Dunlosky, J., & Graesser, A. C. (Eds.). (1998). Metacognition in educational theory and practice. Routledge.
  • Gurung, Regan and J. Dunlosky (2023). Study Like a Champ: The Psychology-Based Guide to “Grade A” Study Habits. American Psychological Association.
  • Pashler, H., McDaniel, M., Rohrer, D., & Bjork, R. (2008). Learning styles: Concepts and evidence. Psychological science in the public interest, 9(3), 105-119.

Transcript

John: The study strategies that most students use may be helpful in passing high-stakes assessments, but do not generally support long-term recall of fundamental concepts. In this episode, we discuss a new resource designed to help students develop more efficient study strategies and improve their metacognitive and self-regulatory skills.

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John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

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John: Our guests today are Regan Gurung and John Dunlosky. Regan is a social psychologist and is an associate vice provost and Executive Director of the Center for Teaching and Learning at Oregon State University, He is the author of over 120 peer-reviewed articles and has co-authored or co-edited 15 books. John is a professor in the Department of Psychological Sciences and the Director of the Science of Learning and Education Center at Kent State University. He co-authored the first textbook on metacognition and has edited several volumes on education. Regan and John are the co-authors of Study Like a Champ, which was published earlier this year by the American Psychological Association. Welcome, John and welcome back, Regan!

Regan: Thank you.

John D.: It’s great to be here.

Rebecca: Today’s teas are:… Regan, are you drinking tea?

Regan: Just water because it is a scorcher here in Oregon. So water, and lots of it.

Rebecca: Hydration is important. How about you, John?

John D.: No tea for me for about five years, I used to really be addicted to oolong. And now I’ve gone full espresso. [LAUGHTER] Water for me today too. It’s a little bit late for espresso on the East Coast.

John: And I have an Irish Breakfast tea today.

Rebecca: Oh, John, you’re really pumping up the caffeine today. Also on the East Coast,

John: My day started at 5:30 this morning…

Rebecca: So did mine.

John: …and it’s going to be going really late. We’re in the midst of grading here, we’re recording this a little bit earlier than it will be released. So we’ve invited you here today to discuss Study like a Champ. What prompted you to create this book?

Regan: So both of us have been teaching for a long time, both of us do research on teaching and learning. And I think both of us really like taking stuff from the lab and testing it in the classroom. And, I think, as passionate teachers, we noticed that we knew the stuff, we knew what students should be doing, we told our students what they should be doing. We even tried to design our classes in that way. But clearly, we needed to do more of it. And the impetus behind this book was let’s put these expert tips in the hands of students everywhere. We didn’t want it to be just those students who had teachers like us who talked about studying, we want it to be in student hands. And that’s where it came from, specifically driven by the fact that even though there’s some really neat stuff out there on learning, very little of that, if any, is written to the student. And that’s something right from the get go when John and I first talked, we agreed that this would be in a voice that would speak directly to students.

John D.: Absolutely. In fact, I think that was the main impetus because of all the wonderful books and volumes out there on learning sciences. And just too many of them, I think, appropriately so written for teachers. And often they tend to be a little bit fact listing because of that. In other words, I’m going to tell teachers everything there is to know about learning, which can be overwhelming. And what Regan and I wanted to do is kind of find the most effective and best little snapshots of the learning sciences to share with students, the things that we think will move the needle the quickest, so to speak. So by no means do we tell students everything there is to know about the learning sciences, but we hope we tell them the best stories to get you back onto the learning track, so to speak.

Rebecca: So you begin your book by discussing a variety of widely believed learning myths. Can you talk about a couple of these myths?

John D.: Sure, one of the biggest and I really don’t think this holds true for college students, but K through 12, definitely, it’s just the myth of learning styles. So, we all have learning preferences. I certainly have preferences. I wish my instructors would sing to me all the time and do my learning through music. It’s just that’s not going to help me learn calculus, and so forth, where really hard work needs to be done. So it’s natural to accept a myth like that, because it makes everyone feel good. It really can also undermine learning because it makes us want to do things that are more aligned with our preferences, but sometimes misaligned with most effective practices. So that’s kind of one learning myth, which I hope, in 10 years, if we were to have this discussion again, it would not come up because it was completely dispelled. But there are a variety of others too, that I think can undermine student success too.

Regan: And I think something else, that we really tried to put ourselves in students’ shoes, and we built on what our students said to us. And another one I wanted to highlight in response to that question is so often I think our students think that learning is up to us, if they have a good teacher they learn. If they have a bad teacher, they won’t learn. And undoubtedly, teacher effectiveness is important, but it’s also up to the student. The student has to do something, the student has to take accountability. And early on in chapter one, we show that at least half of the variance half of the accountability for learning is in the student hands. Teachers are also responsible, but really, if a student isn’t doing their bit, then learning is not going to happen. And now once you are ready to do your bit, well the rest of the book tells you what to do. But you’ve got to realize that don’t just sit back and go “Come on teach. Do your magic.” We all like doing our magic. But we can do all the magic in the world if you are not joining us in this adventure, and I’m thinking adventure a lot, because Zelda Stairs of the Kingdom just got released recently, and my household seems to be quite into it. So yeah, join us on the adventure.

John D.: Absolutely. Let me just jump in with one other learning myth that really gets me, and it literally gets me, because I fall prey to the same thing. That’s if you’re struggling, you’re not learning because it’s frustrating. And I often try to pick up new skills, I’m teaching myself to play the guitar now. And I struggle, and I get frustrated, I want to throw my guitar down because things aren’t happening. And I have to remind myself that sometimes it’s the struggling when you’re doing the most learning. And if we could allow students to realize that if you’re not struggling, you actually may not be learning, and that you should embrace the challenges, the hurdles that are in front of you. And it turns out, some of those hurdles are embracing the most effective learning techniques, which produce struggles in learning, but yet also produce the best long-term outcomes. Whereas other ways to prepare for classes and so forth, the way I’d like to teach myself to play guitar, makes it seem very easy. But then there’s really no progress being made. And if there’s any method I could really want to undermine, that would be a major one, that sometimes struggling is a good thing, not all the time, and it’s up to the students and the instructors to figure out is this a good struggle or bad struggle and how to correct that.

John: Those times when we try to give students desirable difficulties, they often find those to be somewhat undesirable. And I often get comments in my course evaluations that “he’s making us learn it ourselves.” And my response is always “Well, I can’t really learn it for you, I can give you the tools, I can give you resources, I can help you learn this material, but ultimately, you have to do the learning.” Going back just a little bit to your comment, John, about learning styles, I had a discussion in an online class, which is mostly upper-level students. And about three quarters of the students in my class were very strongly convinced of that myth of learning styles. So it hasn’t gone away. We hope it ma, but it is very pervasive, certainly in K through 12, where they’re regularly testing it, but some of the students have mentioned that they’ve been tested here at the college in some of their classes. And it’s again, really frustrating to see that, but it’s pretty pervasive.

Rebecca: Yeah, I was struck too, John, when you were talking about both learning styles and the struggle, because as I was working with mostly graduate students this semester, I had those exact conversations with those students. But it may have been the first time that they’ve really come up with some barriers that they faced in learning, and really had to reassess how they were working towards their goals.

John D.: Absolutely, and nothing but utmost compassion for students and sympathy, because in many ways, the experiences they had before college allowed them to use ineffective strategies and still get by. So things didn’t seem like a struggle, the difficulty now, the first time, then you hit a struggle, when you really have to change strategies or techniques, you may not realize what to do. It might seem frustrating and overwhelming, when in fact, now’s the time when the real learning begins.

Rebecca: Yeah, and I think sometimes when the subject matters new, as well as the strategies are new, students can immediately feel a little cognitive overload. [LAUGHTER]

JOHN D. Absolutely.

John: And part of that I think may be related to how they’re often taught throughout their whole career. In general, much of the advice they get in elementary and secondary schools, and sometimes in college, encourages them to adopt strategies that may not be that effective. Often, people still use high-stakes exams. And people don’t do a lot of interleaved practice or spaced practice, which are things you talk about really nicely in your book. And the incentive structure for students is perhaps to favor things that align well with short-term recall without that longer term learning. And your book can help, if we can get students doing this, but it seems to me like we also have to do a bit more work and getting faculty to adopt some techniques that may encourage students to use techniques that are more effective. Might this be something we could build into our classes a little bit?

Regan: Actually the riff over a couple of different things you said, John, I think there are two things going on here. One is, a lot of the issues that we run into with our students are actually pretty easy to pinpoint. And that is high school. And when I say high school, I’m not saying “Oh, high school teachers,” I’m saying the whole high school environment. One of my favorite examples is the syllabus. Many of us college and university faculty complain that students don’t read the syllabus, and I had a great conversation with my 17 year old. I was talking about the syllabus and he said, “Yeah, the syllabus is useless.” I said, “Excuse me?” and he said, “Here’s what we do with the syllabus. We spend a whole day, a whole day, reading through every word on the syllabus, but the syllabus is not really designed to help us learn.” And I looked at his syllabus. And sure enough, the syllabi he had didn’t really map on to the best practices that many of us listening employ. And I could completely see why he had that whole. “Yeah, I’m not going to read the syllabus when I get to college. I said, “And of course, you will now,” but it was a great conversation where I really got to see the mindset. And I think that’s just one example, where a lot of this happened, where it’s like, let’s see, what have they just been used to? Then add on top of that, how learning changed during remote learning. That’s another whole mix to the whole issue. And then, add one more, the misinterpretation of, I think, learning styles. Before we started this call, we were joking about the fact that our book is now in an audio version. Now, because it’s an audio version, does it mean the auditory learners will be better than those….? No, it just means that sometimes when you want to listen to something that works well, other times reading something works better. So it’s not this whole “Oh, look, there’s this one modality and I’m a person of this one modality.” And I think that preference that John D. so nicely used… it’s preference, right? …and we have preferences. But let’s also not forget the take home message of that Pashler et. al 2008 study, which is the more styles that you use…. And here’s where it goes back to desirable difficulties, mixing it up, is actually better for learning, no matter what your preference may be.

Rebecca: Oh, but mixing it up is so uncomfortable. [LAUGHTER]

John D.: It makes things a lot more difficult, right? One advice I would give too, that my teaching has changed dramatically, as I’ve gotten more into learning sciences. And at least for someone who teaches, I hate to say this, a non-essential course course that I love and courses that I love for undergrads, I realized I was teaching them too much. So I put them into almost a defensive mode, where the only way to prepare, because they were overwhelmed, is to cram as much as they could and hope to pass the exam because it was a tsunami of information. So over the years, I’ve followed the model, less is more, it’s up to me as the instructor to figure out what is really essential, and how to give them just as little as possible to make their experience as large as possible. So that they then can use the techniques to learn the content well enough so that they can keep that content with them a lot longer period of time. So it’s really kind of changing styles. Now, don’t get me wrong, if I’m teaching chemistry to pre meds, and you need to know chemistry, then you need a different approach, because there’s a lot to learn, it’s difficult, and aspects of our book really focus on how to meet those challenges too. And I think students, just like instructors, need to pick and choose where they want their battles, you don’t have to ace everything as a student, but decide what you really want to do well at, and then use the most effective practices to nail it as you work forward toward a long career and lifelong learning.

John: One of the things you include early in your book is a list of what research finds to be effective and what research finds to be ineffective, side by side, which for faculty use could be really helpful except for some degree of similarity between those two lists. Could you just talk a little bit about that.

John D.: I like to think about it, as much as I’ve not talked about it like this, as more or less effective versus effective and ineffective. And I’m not gonna like reference to that table necessarily, but let me talk about one that I badmouth a lot, which is highlighting as a learning strategy. And like Sharpie has not contacted me with a lawsuit or something because it sounds like I don’t want people to have highlighters. And what we mean by less effective as a learning strategy here is, is that using a highlighter is just the beginning of a learning adventure and not the end of it. So there are great uses of a highlighter of rereading material, of these things that really don’t lead to a great deal of learning, because they kind of are the stepping off point or the catapult for learning, so to speak. So is using a highlighter ineffective for learning? Absolutely, it doesn’t help you learn the content that well. But what I recommend to students: to highlight everything they want to learn as kind of a different approach to that strategy, so that they then apply the most effective strategies in learning it. Yes. So as much as we kind of play off ineffective to effective, it’s more like every strategy in its right place. And some strategies that can be generally ineffective for very specific uses might be relatively good, and what I think Regan and I try to do, because it’s way too much to think about if you’re not a learning scientist, like one exactly show us the specialty strategy, but we try to focus on are just strategies that students could learn just more generally to do well in any particular content. So kind of low hanging fruit, so to speak, where you don’t have to be a learning scientist to make decisions about which specialty strategy to use in every place. But here’s some kind of fail-proof strategies that can help you anywhere.

Regan: I want to actually say there’s that flipside too and John, this is something you asked about earlier when you talked about teachers changing what they do, and I think John D, and I joke about the companion volume to this is Teach Like a Champion. But I think the nice thing about that table of high utility and low utility strategies is that it’s not just the student who needs to be aware of the fact that some are high and low. But I think we take it further to say why are some of those high and low, and then here’s the key companion piece, which is, we hope that instructors reading this can also take those tips, and be ready to share different options with the students. Because I know both John and I have compared notes on this, when a student comes to our office after an exam who’s not thrilled with their score, who has not scored well, we both do some pretty intensive. “Alright, so tell me exactly what you do.” Just that conversation is so important. We both ask to see their notes. And of course, every once in a while a student says I don’t take notes. Well, let’s start right there. And that’s why we have a whole chapter on note taking, and why take notes and how to take notes. But I think that’s exactly it, is so many of us. and I’ll say us, not just our students, so many of us are so used to doing things just one way that we’re not ready. And we don’t look enough about is this really working or not. And I think that’s what we really push with a lot of very real examples ripped from the headlines of our lives, as it were, where we talk about, look, this is what somebody’s tried, and here’s what they did wrong. And here’s how they can make it better.

Rebecca: I wanted to talk a little bit about that chapter on notetaking. Faculty often make the observation that students don’t take effective notes, but then don’t necessarily respond by teaching students how to take notes or giving them some strategies to improve that skill. Can you talk a little bit about some of the things that finally might show students or offer students to take more effective notes?

John D.: Absolutely. So the one thing that I would recommend highly is that if we all agree that taking notes in its own right is not where the learning occurs. And in fact, research comparing people who take notes versus who don’t take notes typically showed no differences between the two. Now, the key is, when you look at these studies carefully, you’ll realize the folks who took the notes, and who didn’t take notes do equally poorly. So it’s not like they do equally well. So the notes are a artifact that in many cases students can use to really learn the content well. So the question is, how do you get all the correct and appropriate information into those notes? So one thing that teachers can do, that research shows really helps well, it’s just flag important content, literally tell students “Okay, time to take notes, this is critical, I need you to know this.” One of my favorite statements, ”The next thing I say, will be on the exam.” [LAUGHTER] And see how many people start taking notes. Now, of course, I would love to see notes that are embellished with examples, with questions, and so forth. But at least getting the rudimentary content down there as an artifact, so students have it to utilize as they’re preparing is so important, or having teams of students take notes and share those things as well is also good. So I think for teachers to be compassionate, but also to help your students sometimes identify what’s most important, by speaking louder by saying, “Hey, this is really critical.” Sometimes I have to even flag it to not only just critical, but it’s going to be an exam, you’d think those two things meant the same thing, but sometimes students need a little help. I think it’s important, and there’s nothing wrong with telegraphing what is most important in your class. In fact, let me restate that. There’s everything not right about not telegraphing. Now, try to parse that. But what I’m saying is, we should be telling the students what they need to learn, how we’re going to test them on it, what we’re going to test on, and allow them to meet those successes. And I think good note taking, and helping students take notes by telegraphing what should be in there, can be very useful, in my own experience, and at least some of the research too.

Regan: Notice what else is in there. If we do want students to take good notes, we don’t want to be talking extremely fast. We want to make sure we have pauses, we want to make sure our slides, to the extent we use them, are not so packed with information that either they want to copy it all down or they get it all as a handout so they don’t have to, but there are all these nuances. And I want to go right back to that finding about the students who take notes and the students who don’t take notes. The bigger issue is what are you doing with those notes? I think far often students just think about it as “I’m going to record what the instructor said.” Well, you’ve got to go back and revise them. You’ve got to go back and check and see if your understanding is right. You need to review them. The issue is, I think, when people take notes, they’re not doing enough with those notes. And there are ways where we can talk about how to take better notes and they’re not. When I teach 100, or intro level classes, every once in a while, I will stop, and I do this during the first week, I will stop. And I’ll say, “Alright, here’s a reality check. If you took good notes, you should have the following. How many of you have it in your notes?” And I do that a couple of different times that first week or the first two weeks to get into that habit of you should be taking notes, you should be doing something about it. I also want to say something that didn’t make it into that chapter on note taking, but it’s gone up another shot, because I’ve seen this so often, in the last year and a half or two years, students taking photographs of the slides. Reality check, people, that’s not taking notes, taking a photograph of a slide is not taking notes. But I think in some students’ minds they’ve taken notes, just more effectively. And there are studies now rolling out that show that the photograph slides versus note taking versus controlled no notes. that the photographs and no notetaking is doing the worst on quizzes. But I think that’s something else we’ve got to take up” how you take notes is important and taking a photograph is not it.

John D.: Let me spin back to something that Regan said that I think is great, too, as far as helping students develop better notes, I begin, and I know Regan does this as well, every class with a no-stakes quiz. And I use that for a variety of different reasons, some of which we talk about in our book, but one of them is first try to answer the quiz multiple choice question without the alternatives from memory. And if you got it from memory, that’s important, because that’s going to help you learn. And then if you don’t get it from memory, now see if you can answer using your notes from the last class. And if they can’t answer the question using their notes, we have issues. So they’re not taking complete notes, they don’t understand their notes, or the issue could be with me. Occasionally, I look at the notes and realize, “Oh, my goodness, I must have said something wrong last class, because everybody’s notes are incorrect.” [LAUGHTER] And if everyone’s notes are incorrect, the source of the error is probably me. So it’s a way to help students understand that the notes are the vehicle to understand the content that we really want them to learn. And there’s ways to reinforce that through no-stakes quizzes, and so forth to help them understand that what we’re doing in the classroom is providing all the scaffolding to help them succeed.

John: One of the things you emphasize early in the book, and throughout the book is the importance of students developing their metacognition as well as their self-regulation skills. Could you talk a little bit about why that’s important, because I think that’s something that’s not emphasized enough throughout their educational experience,

John D.: I’m gonna just focus on one aspect of our particular viewpoint on self regulation, and then I’ll let Regan go with the more fun stuff. I want students to really succeed in school and in college. But quite frankly, as a college educator, I want students to succeed in life after they leave here. And one of the most important skills that anyone can learn is time management, that’s about self regulation. And believe it or not, I have actually students tell me, it’s like, “Well, I know, managing my time and developing plans, that’s just not my cup of tea.” (speaking of teaching for tea). But it absolutely should be, because effective people develop goals, plan on how to get them, and manage their time to get there. So if students can take something from this book that I think is highly valuable about self regulation is to look at our examples and our encouragement and inspiration to manage your time, make goals and plans, and develop a time management strategy that works well for you. Because that’s ultimately going to lay the foundations for a successful use of other strategies we discuss in the book, but also for a highly successful life, whether it be success in your job, your hobbies, raising a family, or whatever, successful people manage their time and self regulate. That’s something that we really do push in the book, and some of it’s not necessarily metacognition, per se, but it’s about really taking ownership of your life and deciding how to get things done effectively. So time management, for me is so important aspect of this book.

Regan: I think whenever you think about self regulation, I really try to stress two elements of it on one hand, especially think about metacognition is the: “What do you know? Do you know this stuff?” And there’s that whole “Am I ready for this exam? Do I really understand this concept? Do I know how to do this?” That’s the classic metacognition, but even more broadly, when we talk about plan and monitor and assess your knowledge, that’s, I think, really important as well. And of course, the tips such as retrieval practice is great for the assessment too and to assess yourself. But I think I love the way John talks about time management because when we talk about self regulation, a big issue that I hear from students a lot is where those two things interact, not being able to regulate how they use their time, especially when it comes to social media. And students will say to me, “Yep, I start scrolling Tik Tok, and before I know it’s an hour later. Well, that’s a basic self-regulation issue. That’s a time management issue. That’s a planning issue. And I think in our planning chapter, we recognize this and we tell students “Look, it’s okay to enjoy social media. But guess what? Plan your social media timr. So it’s not like you’re saying, I’m not going to use social media. Be real. If that’s what you enjoy, sure, look at some social media, but plan it out, allocate time for your social media, just like you allocate time for your work so that everything fits into your schedule.”

Rebecca: Allocating time, it feels like have a lot of conversations with students about that on a regular basis.

John D.: Oh yeah.

John: Are there other topics you’d like to emphasize about your book that we haven’t touched on yet?

Regan: Well, I think one thing that if you’ll notice, the last chapter in our book is all about things that, for the longest time, nobody thought related to studying: sleeping, eating, physical activity. But I think that is just so important. That is so important. And gosh, I know, I don’t think I ever shared this with John. But sometimes I almost played with putting that chapter first. We did put it at the end, because I think it’s really important. But I think most students don’t realize how those life things interact. And I think for those of us who read up on higher education, there’s just so much written about burnout among students, among faculty, and all of that relates to those things we talk about in the last chapter. It’s prioritizing sleep and prioritizing good eating and prioritizing physical activity, prioritizing just getting out and getting some air. And some of my favorite comments that I get back from students… it happens a lot when I teach health psych… but even otherwise, where they will say, “you know, yeah, I caught myself scrolling, I went outside for a walk, and it was just five minutes, but I came back and I could tackle things better.” And I think, people, it’s 360 degrees of living is what we’ve got to practice.

John D.: And I love that Regan. Because obviously, we saved the best for last with that chapter. But, come on, to do all these things. It’s a time-management issue. If I’m going to work, all of this in, how can I do so so I have enough time for play and I have enough time for work, which are two important aspects of life. So, totally agree.

Rebecca: Well, they always wrap up by asking: what’s next? [LAUGHTER]

John D.: Wow, that’s a big question. And what’s next, I would say for me, the strategies that I think are most effective, that work the best, unfortunately, have also been investigated the least, because they’re difficult to investigate, they involve multiple sessions for students to engage the same material, and so forth. So as someone who was kind of born and raised in a laboratory, either my own lab or laboratory of the classroom, what I’d love to see is just much more evidence-based research focused on further understanding, not only what works best, but how students can engage in the best practice in the most efficient way. So it’s balancing both an understanding of wanting students to obtain their learning objectives, but also understanding that they want to do so effectively and efficiently. Because there’s so many aspects to life beyond just school. So I’m always going to say more research, although I could totally understand some would say more application too, but I’m gonna go what’s next is some more research and all these really effective techniques and how to use them more effectively.

Regan: And it’s that last part, John, that is what’s exciting me right now, I’ve been learning a lot more about the whole field of implementation science, which is just because something is effective, and something is efficacious, what are the factors that influence its implementation? …because whether it’s a student reading our book and trying to implement our recommendations, or a faculty member, instructor, teacher listening to us and trying to implement what we’re saying, there are still nuances, there are still contextual factors. And I think we’re just getting better at intentionally and systematically teasing apart what some of those issues with implementation are. And for me, that’s been pretty exciting. I was fortunate to read a lot of a fellow Oregon State University, new PhD, Dr. Rachel Schweitzer, who’s done a lot of this work on implementation science, and some of her ideas. I’d love to be able to test them in my class, to dovetail with continuing research on study techniques and how to make it happen more,

Rebecca: Some really important stuff that needs to happen, for sure.

John: And thank you for this book and all the other research and work that you’ve done in support of improving student learning.

John D.: Thanks for having us on.

Regan: Thanks so much.

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

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292. From Suarez’s Basement

Students often do not see themselves as having the potential to become the experts that will define their field. In this episode, Francisco Suarez joins us to discuss his podcast project which is designed to supplement class activities and to connect students with professionals. Francisco is an Assistant Professor of Communication Studies at SUNY Oswego and as the host of From Suarez’s Basement, a video podcast that was a recipient of the 2021 Communicator Award of Excellence by the Academy of Interactive and Visual Arts.

Show Notes

Transcript

Rebecca: Students often do not see themselves as having the potential to become the experts that will define their field. In this episode, we discuss a podcast project designed to supplement class activities and to connect students with professionals.

[MUSIC]

John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

[MUSIC]

John: Our guest today is Francisco Suarez. Francisco is an Assistant Professor of Communication Studies at SUNY Oswego and as the host of From Suarez’s Basement, a video podcast that was a recipient of the 2021 Communicator Award of Excellence by the Academy of Interactive and Visual Arts. Welcome, Francisco.

Francisco: Thank you for having me. This is awesome. I’m glad to be here.

Rebecca: Today’s teas are: … Francisco are you drinking tea?

Francisco: I’m drinking a delicious tea, it’s an imaginary tea. [LAUGHTER] I have this beautiful tea cup that I’m opening right now… sorry for the sound… that say Tea for Teaching, which is the name of the podcast. And yeah, having a delicious hot tea. [LAUGHTER]

John: And I am drinking a cranberry blood orange black tea from the Republic of Tea.

Rebecca: Oh, that sounds nice. I don’t think I’ve had that one. John,

John: We have plenty of it.

Rebecca: I’m sure I could stop buy and get some.

Francisco: How about you?

Rebecca: I have just an English breakfast today. I think. No. Yes. It’s been a long day already. Yeah, I think it’s Awake tea which, I think, it is English breakfast. It has a name called Awake, but it is technically an English breakfast tea. That was way more information than anybody needs.

John: We’ve invited you here to discuss your video podcast. Could you tell us a little bit about the focus of the podcast?

Francisco: Sure. First, thank you for having me. It’s always good to be between friends nd this is a very cozy environment actually. I have to say we’re having tea. Well, From Suarez’s Basement, you can imagine, [LAUGHTER] it was created in the basement of my house during the pandemic, I was trying to find something to do to don’t go crazy or make my family more crazy than we already were stuck at home and to put my creativity to work. So I decided to start a podcast that has to do with experts in the communication media and the arts, visual storytelling in specific because that’s what I love. And the idea was to create bridges between experts in those fields, and the audience, which is very much concentrating students and faculty. That doesn’t mean that the podcasts doesn’t have a general audience. So I started in the basement of my house, very small, like everything that we started with a small idea, and having grow very much, which I love it. And again, we have conversation with those experts that are working behind some of your favorite TV shows, or films, produced shows, artists, musicians, you name it, anybody who can bring me a good conversation, that’s where I’m interested in. You can sometimes have guests like me talk a lot or guests that don’t talk a lot… nothing… zero. But that’s how we start.

Rebecca: You mentioned that you started it during the pandemic to keep those around you from going crazy and yourself…

Francisco: Ah yes.

Rebecca: …not to go crazy. But clearly you had some other motivations…

FRANCSICO: Yes.

Rebecca: …probably around students and things. Can you talk a little bit about that?

Francisco: Yeah, of course, the part ofnot going crazy is the joke part. The serious part about the podcast is that I believe very much in the interaction of my students with the professionals in the field. I’m in love with education, I’m in love with the process of mentoring the students. So to give this opportunity to students to have conversation with cinematographers and set design, costume design, you name it, was always the intention, to create this connection between the students and those experts. Because you know, the funny part… we all are professors here… a lot of our students in those chairs, and they never realize that that person that you admire so much was once sitting in that chair, too. They see us so far away. It’s like, “Oh, my God, I’m going to talk to the set designer of Bridgerton.” It’s like, “Wow, this is amazing,” like, “but this person was you in some point in life.” So if we can create that connection, I think, that’s what is the beauty of the podcast is to see the students realizing that that person or the other end is no much different than you. So the motivation is to really keep my students engaged and optimistic about the future, especially when the pandemic hit, I think, we all were not very optimistic. But students in general were like, “Okay, what is a career’s going to be? Where I’m going to find a job?” So I say, if these people that are actually working in this industry can give some kind of wisdom to the students, I think they will feel a little more better, then things will get better. So that’s how we start but again, little by little it grows. So it’s all about education, connection, networking, and created a sense of belonging to industry. That’s what I like.

Rebecca:I know one of the things that John and I experienced when we started this podcast is we started with some of our local colleagues and started branching out and then we were continuously surprised by how many people would agree to come on to share their experience and expertise. And you’ve had some really wonderful guests on your podcast. Can you talk a little bit about what that experience has been like?

Francisco: Yeah, it has been fantastic. I cannot say who is coming in season five, but now I’m just recording season five, and have this amazing conversation with a Grammy Award winning singer, and I’m like I cannot believe I’m talking to this person. But not only that is a conversation that makes it so special, truly, truly special. So how that happened is like everything right? It’s true. When I started my first guest, and all my guests are important, but what I’m saying were people that I knew: friends, professors from here, from SUNY Oswego, until I start getting the point where my first big guess was the production designer for Game of Thrones. She’s not only produced Game of Thrones, and a lot of other TV shows and movies, so she was a big deal. And because of her, then other people start following her. I think, and this is important, because the podcasts have an educational component to it, that makes a big difference. When I send the emails to the managers or the agents of these experts, I’m always very clear this is not about just gossiping. I don’t want to know if you broke up with your boyfriend, or whatever. This is about, I wanted to understand that this is an educational tool. And I think that educational component have allowed these very prestigious guests to say, “You know what, I can take 20, 25 minutes of my time, and be sure that I can contribute to the education of the listeners of the podcast. So little by little have been growing and as soon as you get kind of a big one then other ones start following. But like I say, for me, the titles, if you want to call it titles, or awards are not necessarily the attractive aspect. Is this guest someone who’s going to give me a good conversation, and that I’m going to learn something new from it. So you can have Oscar winners and Grammy winners and Emmy winners and all these stuff, but in fact, I’m not going to say who, but I was very excited about this guest, I was like, “Oh my god, this is awesome.” Oh my, it was so difficult [LAUGHTER]… dry, dry, like yes or no answers. In fact, at some point, I was doubting to air the podcast, because it really wasn’t too much there. But again, I say, “Well, it’s a big name like it will bring other people into the equation.” So I did air it, you can guess. What I’m saying is that you never know what you’re going to get. But the process of getting these prestige experts are getting easier because of the educational component of the podcast, and because now the list is getting better and better.

John: One of the things we found following up on this was that we had a few big guests as you did that brought in a much larger audience, but one thing that really amazed us was how many people would agree. I found it much more difficult to get some of our own faculty and the people we know to join than people we’ve never met. That surprised me quite a bit in terms of how many people agreed to be on it. Do you get a lot of positive responses?

Francisco: Yes and no. I sent around 20 email, from those 20 emails, I get around three. So that’s the average more or less. It takes me 20 emails to get three of the possible guests. And then it’s a back and forth between agent, a manager, and then time commitment. So it’s difficult in that sense. But I get around three from 20 emails that I send. And then from people that are my friends, and now that the podcast is growing, the other ones are like “I can be in your podcast, like I would love to talk about this and that. I found people from the UK that are big, big, big in their field, I just interviewed the director of Ted Lasso, which is one of my favorite shows right now. He’s from Ireland, actually, the sweetest guy ever. And he was so humble, so easy to talk. So for some reason, some people from the UK seems to be very approachable in compare with maybe some people here in the US where it’s like, “Oh, he doesn’t have the time or she doesn’t have the time or they don’t have the time,” like “email us in three months.” And I do. In three months I’m going to be emailing you. It’s cool to see students like “How professor? How? You say “because I told you nothing is impossible.” Like that is the point. If you ask this question to yourself, and I say this to a lot of my students that want advice, “What do I have to lose?” And the answer is probably nothing. I don’t understand why you will not do it. So I don’t have nothing to lose to send an email to Tom Hanks. What is I can’t get? No he’s too busy. Which probably he is. But you will be surprised. Maybe the guy is like, “Well, yeah, sure I come 20 minutes to talk to this crazy Latino guy.” I don’t know, but I don’t have nothing to lose. Right? And that is the beauty of it, when students see reflecting themselves into the process, that issue is not much that you can lose.

Rebecca: How have you used your podcast in teaching and within your department?

Francisco: The teaching aspect is that if you go to the website, which is fsbasement.com, we have there a tab that is called teaching resources. What I do is I record both, I record video and I record audio, in the two formats. Those videos are being used already by faculty members not only in my department, but outside of SUNY Oswego, which is also very excited when I get an email from a professor from NYU, or from USA, or any other university to say, “Hey, you know, I’m loving what you’re doing, I got to show your podcast about production design or set design in my Set Design class, because the amount of knowledge studies combined in those 30 minutes is amazing. It really is.” My goal is hopefully to write a book, not necessarily about podcasting, but about the knowledge absorbed to those… we are now season five, so we’re going to have already like sixty episodes already produced. But I ask, for example, one of the questions I asked to the guests, that is a common question is about perseverance and rejection. And it’s so good to hear so many different guests talking about how to deal with rejection, and what it means to persevere in an industry that you most have that in you. So is a lot of knowledge there that for me, I want to be sure that the podcast doesn’t end just with the first air of the podcast. So professors of any university can go to the website, go into the tab of teaching resources, and they can found by category… if you teach cinematography is a bunch of videos there with cinematography; if you teach set design, there’s a bunch of video of set design. So it allows easy access to these interviews that are more or less a short masterclass, I think is great.

John: Do you use assignments with your classes based on the podcast? And if so, what types of learning activities do you use?

Francisco: And in fact, if you go to that tab, not only i give you the video, but I give you already what you can do in your class. So it’s basically you go there, and you have a whole day of lecture where you can watch the video and then you say, “Okay, you can do these activities based in what the video is about it.” So if you go there, you not only have the video, but you have activities or questions related to the video. You can do kind of a short quiz of okay, what do you learn through these videos? So the questions that are already there. The actual episodes have the questions that we did in the episode. So if you are a professor and you’re looking for a specific question about how to build a set in the desert, you probably will find it there. And you just can use that piece of information for it. So each of the episodes have an assignment, put it that way. It is a lot of work, because we need to pull apart the episode and be sure that what is here, where were the questions, what kind of assignments we can do is some bit of work, but I love it. That’s exactly what the podcast is about.

Rebecca: Well with all those nice assets that you have going with the podcast, I imagine that’s why you’ve decided to do seasons…[LAUGHTER] to help manage that a little bit.

Francisco: Here’s the thing. The market is telling you, I want my podcast delivery very much at the same day, same time, with this timing periods. Our podcast is bi-weekly. So is every two weeks that come out. But having seasons allow me to say okay, we need to get a break. Normally the break is during the semester, because I’m too busy with other stuff. And then I use summer and part of the fall semester to do everything I have to do with production, post-production, and then I accumulate, let’s say around 12 episodes. I try of course, as information is no by any specific time. So we don’t talk about things that happen necessarily in a specific week or month or things like that. So I can air an episode six months later if I want. But yeah, I like it. I like to talk like you can see. [LAUGHTER] So it’s perfect for me. [LAUGHTER]

John: We’re still on our first season….

Rebecca: Yeah.

John: …and a very, very long season. We did have a break last summer, literally actually, when a car ran over my leg and broke it. So we took four weeks off for that.

Rebecca: ….first four weeks ever, John.

John: …the only time we’ve ever missed publishing an episode. It’s nice to be back on track. At times a break would be appealing…

Rebecca: Yeah.

John: …but it’s still fun, so we’re still doing it.

Rebecca: There was a design education podcast that I listen to a lot that, it wasn’t video, but it has a similar kind of feel to your podcasts that I used to use all the time when I was teaching our capstone class. And I’d pull out like portfolio ideas and application ideas and like collate little snippets from various things and students really responded to of hearing someone else say the same things that I would have said anyways.

Francisco: That is always the case, right? It’s crazy. It is. it is. Listen, is no easy job. But for me the hard part is not the production process, is more the breaking noise process. Because of digital era, we are very lucky to be sitting here and having a great conversation and for me podcasts is the new mass communication, a way for people to be able to express themselves. I always say it’s not about quantity. It’s about quality. He doesn’t matter if you have 200 listeners to 2000. As long as 200 listeners come to you every week, that’s what you’re looking for. But the issue is, because of the digital era, there’s so much noise out there, unbelievable amount of noise. So I think I spend more time sometimes not even producing and getting the guests and all this stuff, is how I’m guarantee these awesome interviews I have with any of my guests can reach where I want you to reach. So the whole TikTok, on Instagram, and is quite a lot. Because again, there’s a lot of noise out there. So you need to figure out what is the best way to reach your audience, for sure.

John: You talked a little bit about how these podcasts can be used in classes, how have students responded in your classes to the podcast.

Francisco: Very good, I think very good for two reasons. First, because again, the main goal of the podcast is to create a bridge between the experts and the students. And the actual episode brings so much knowledge to the students. But I do see it’s something very special when students see his own professor struggling with a project and putting the time and the effort in that project. It’s almost like I’m walking the walk, I think it’s how you say here, right?

Rebecca: Um hm.

Francisco: I think that creates a student sense of okay, this guy is also trying to get to a goal to a specific dream that I have. So I think that create a very interesting relationship with your students. I don’t talk about how you do your podcast in the sense of my own experience, but not only the sense of what the theoretical aspect, or academic aspect of the podcast is, but by my own experience. So that creates a different type of relationship with your students. But they have been reacting very well. I put them… I don’t overdo it, because I feel also like, “Okay, this guy is like so full of himself. Now, he wanted me to watch every single episode.” But when it’s an episode for example, in my screenwriting class there’s two episodes there that for me are gold. One is with the writer of Only Murders in the Building, he’s a-co creator and writer of it. And he explained very interestingly, how to write for a crime show and how it works. And then the other one was, he’s a creator and writer of Inside Number 9, which is a British show. She’s fantastic and he had been the reason for so many years. And he gave a lot of good, good information about character development, what it means to develop your character first before you develop your plot. So I use those episodes as an amazing way for them to be able to get that information from these experts. So then I test them the next day, they have like a short quiz about it, just to be sure that they really watch or listen to the podcast. So they have been reacting quite well. One of the assignments I’m doing in my screenwriting class is that they need to write an episode of Inside Number 9, based on what they learned from the actual creator of the show. And that worked really, really well. It’s very interesting to see what they write. The whole premise of the show is episodical, so it means each episode is a different story. So they don’t match. But one of the things about the show is that it always takes place in one specific location. So there is no switching location. So it can be Inside Number 9 can be inside warehouse number nine, or inside aeroplane number nine. So all the plots take place inside that space, and that’s very difficult to do. [LAUGHTER] And they are brilliant. The stories are fantastic, so I 100% recommend that. What are you watching these days?

Rebecca: I don’t want much watch TV. [LAUGHTER] Not a good conversation. I don’t watch much TV. [LAUGHTER]

John: I don’t either, but Only Murders in the Building was a really good show.

deal.

Francisco: It was amazing.

John: I’m looking forward to the third season.

Francisco: Yeah, I’m very looking forward to it too. It’s very well written.

John: Meryl Streep is going to be on the third season.

Francisco: Yeah.

Rebecca: If the target audience isn’t like five year olds. I’m not watching it, you know. [LAUGHTER]

John: It might work very well work, hough, because you’ve got Steve Martin there and you have….

Francisco: Martin Short. Yes, yes, and Selena Gomez, which has been a revelation to me how good of an actor she is. But also love to see her interacting with these more mature actors. And it’s a great, great show. I am a TV junker because, well, first, that’s what I teach. [LAUGHTER] But I watch from reality TV to, you name it. And the beauty of it is that streaming media have allowed openness of storytelling that we didn’t have before. Maybe a little oversaturated at this point, but it still, I think, is in for our students here how at SUNY-Oswego or any students who want to pursue storytelling it’s a fantastic time because 20 years ago, maybe, the hallway was very narrow. You go to NBC, CBS, the regular networks. Now it’s like hunting season all these…Apple TV and Hulu are looking for new content and that allow our students who want to pursue that to have a better opportunity to tell the stories that we didn’t have before.

Rebecca: It’s certainly an exciting time to be in that field.

Francisco: It is, it is. I watch a lot of things and sometimes, I’m amazed. So much like washing many films, the production value. Well, Game of Thrones is a good example of a brilliant production design where I always say, in order for you to have a good visual storytelling, you need three aspects: good writing, good acting, and good production value. If one of those three aspects are no present fully in their full potential, you lost me as an audience. So writing, I started watching shows where something’s like, “Man, this is bad writing,” like the way their characters are talking feel very cheesy. Then acting, well, we know what acting does, right? You can really have a beautiful script. But if I don’t believe that you are rocking hard, oh, I’m out. And then production design, I’d say, “Well, if the dragon doesn’t like a dragon, I’m out.” So it’s the combination of those three things. And I think what I tried to teach in my classes is that… depends on the class, right? …if you are in the screenwriting class, you are concentrated in the screenwriting aspect, but if you are in the video production, isn’t only about how to frame, isn’t only about how to shoot, it’s the production value. And I love when students get out of their dorms because I say “I don’t want to see the lake, please don’t show me the lake, I see the lake too many times at this point and try to film your stuff outside your dorm room, so you feel real.” So of course, they need to work harder. And they need to go to downtown to a diner and ask for permission to record a dating scene in the diner and I say, “Well, that makes a huge difference.” It’s not the same to record a dating scene in Lake Effect Cafe here on campus grounds, going to an actual diner create a different reality. So anyway, that’s my approach. But that’s what I love so much watching TV to actually peek in those things.

Rebecca: Yeah, I can imagine students really digging the idea of getting to hear from a writer or a producer or a set designer, and then doing a project based on what they’re saying. Because it does provide that frame for something that feels real…

Francisco: Yes.

Rebecca: …and not forced, which I think a lot of students struggle with.

Francisco: Yeah, the other thing that I think is important is that I try to have co-hosts in the show. And I invite students to be part of the co-hosting, because they bring a completely different perspective. I could have my very fancy intelligent questions, I guess, but the students really have all the questions… actually sometimes surprised me. it’s like, “Wow, this is such a good question.” So bringing students is really important for me to have those co-hosts. And the beauty of it is, I do have three examples at this point, of students who have been co-hosting my shows, and these three students are now working for the guests, because that relationship is established because the guest was so impressed so impressed with the questions and the maturity of the co-host. I love it when someone says “Professor Suarez, you’re not going to believe it, I’m going to do an internship with blah, blah, blah. And then they call me and say “By the way, I’m actually not working full time as an editor. I have a student who’s doing a first set design called a set design assistant for some shows in NBC. But that bridge was because of the podcast. And that’s what it’s all about. In the website actually is the final tab of the website is something called mentoring program where students can sign up… somebody who is looking for a mentor. But also my guests can sign as a mentoree, so they can actually dedicate 40 minutes of a student meeting with some of these students. So it’s all about creating this community. And you’re a good example, the podcast is just a tip of the iceberg. It’s just a sense of communication. But it’s about creating a community of people who love education, who are in education and academia. And so I think that sense of community is very important for me.

John: We always end with the question, what’s next?

Francisco: What is next? That is a great question. I want to find other platforms to distribution of the podcast. That is very important to me. So more people that I can reach the better. I think that’s a goal we all podcasts have. Not for the sense of the quantity again is for the sense of the quality. Now, From Suarez’s Basement is a PBS WCNY radio station, which is great because it’s giving a huge platform of people listening to it. Of course, it’s in their regular Apple podcasts and Spotify, and those kind of regular things. But I would like to see if I can get all the kind of distribution, especially the visual aspect of it, to see if we can put those videos to work in another way. But more than that, my aspirations is to be persistent, to keep going. I think that is important. I think that this project, in the specific, are teaching me that if you put in the hard work and you keep going, it get back to you. And I think students in this day, or this generation in general, we are living in a time where immediate gratification is all about you post something, and you get 200 likes in two seconds. So they feel like, “Oh, if I don’t get 200 likes, or if I don’t get 200 followers, or I’m going to drop this, this doesn’t work.” And then I’m saying, “Oh, actually, that’s not how it works.” When you say what is next is to remind myself that this is a long trip. And I’m willing to go into that trip and see what cool things come on my way, awards or new guests or being here with you guys. But, what I what is next? I’m not sure. Hopefully, again, reach more audience and the podcast is used more and more by other universities. And the book, I want to write a book, again, not necessarily about how to podcast. There’s so many books already out there about podcasting and what kind of equipment do you need. I want a book that brings the experience of these experts into a text that, if you read it, you can learn very much from these interviews, for sure.

Rebecca: Well, thanks so much for sharing this great project with us.

Francisco: No, thank you for having me. This is fantastic. And I’m loving my imaginary tea here. [LAUGHTER]

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

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291. Navigating Teaching Inequities

While women faculty of color are underrepresented in the professoriate, they are responsible for a disproportionate share of faculty workload. In this episode, Chavella Pittman joins us to discuss strategies that can be used by individual faculty and by institutions to create a more equitable workload distribution. Chavella is a Professor of Sociology at Dominican University. She is also the founder of Effective & Efficient Faculty, a faculty development company that works extensively with faculty and campuses across the country to help them develop strategies for inclusive learning environments and the retention of diverse students and faculty. Her research interests and expertise include higher education, interpersonal interactions and marginalized statuses, research methods, and statistics. Chavella is also the author of a chapter in Picture a Professor, edited by Jessamyn Neuhaus.

Show Notes

  • Effective & Efficient Faculty
  • Neuhaus, J. (Ed.). (2022). Picture a Professor: Interrupting Biases about Faculty and Increasing Student Learning. West Virginia University Press.
  • Pittman, Chavella (2022). “Strategizing for Success: Women Faculty of Color Navigating Teaching Inequities in Higher Ed” in Picture a Professor: Interrupting Biases about Faculty and Increasing Student Learning. Ed. by Jessamyn NeuhausWest Virginia University Press.
  • Winklemes, Mary-Ann (2023). “Transparency in Learning and Teaching.” Tea for Teaching Podcast. Episode 290. May 24.

Transcript

John: While women faculty of color are underrepresented in the professoriate, they are responsible for a disproportionate share of faculty workload. In this episode, we discuss strategies that can be used by individual faculty and by institutions to create a more equitable workload distribution.

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John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

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John: Our guest today is Chavella Pittman. Chavella is a Professor of Sociology at Dominican University. She is also the founder of Effective & Efficient Faculty, a faculty development company that works extensively with faculty and campuses across the country to help them develop strategies for inclusive learning environments and the retention of diverse students and faculty. Her research interests and expertise include higher education, interpersonal interactions and marginalized statuses, research methods, and statistics. Chevella is also the author of a chapter in Picture a Professor, edited by our friend Jessamyn Neuhaus, and that’s what we’ll be talking about here today. Welcome back, Chavella.

Chavella: Thank you. Thank you so much for having me back. I enjoyed my last conversation, so I’m looking forward to this one.

John: We did too. And it’s about time we have your back on again.

Rebecca: Today’s teas are:… Chavella, are you drinking tea?

Chavella: I am. I have a lemon and ginger tea today.

Rebecca: Oh, that sounds so delightful.

John: And I am drinking a Dragon Oolong tea today.

Rebecca: Oh, that’s a difference for you, John.

John: It is. it’s been in the office for a while and it’s been sitting there feeling lonely. [LAUGHTER]

Rebecca: We have a good variety today because I have a hot cinnamon spice tea.

Chavella: Oooh. [LAUGHTER]

John: Very nice.

Rebecca: We couldn’t get I think many more different options today. [LAUGHTER]

John: We’ve invited you here today to discuss your chapter in Picture a Professor entitled “Empowered Strategies for Women Faculty of Color: Navigating Teaching Inequities in Higher Ed.” While most colleges have substantially increased the diversity of their student body in the last decade or so, faculty still remained substantially less diverse. Could you talk a bit about the representation of women faculty of color among college faculty?

Chavella: Yes, absolutely. I think that people think that there are more of us than there are. [LAUGHTER] I think people know the numbers are low, but I don’t think they realize like how low the numbers are. So specifically, when you take a look, I think if we’re looking just at women, white women are 35% of US college faculty and women of color are about 7% total. So across all the groups, there’s about 7% of us. So 3%, Asian, about 2%, black, less than 1% of Latinos and about, you know, less than 1%, of Native American. So I think that with all of the talk of diversity, the valuing of diversity, the saying, “we’re going to do the this and the that,” people think that our numbers are much, much larger, and they are really, really low. And they don’t match the population in the US. That’s usually the measure of whether or not groups are underrepresented or not, if they match the numbers in the population. And so yes, there is very few of us out there.

Rebecca: So we were just talking about how faculty of color are disproportionately underrepresented among faculty generally, but also among tenured faculty. And while this might be partly the result of recent increased efforts to diversify the professoriate, you note that this is also due to many women faculty of color leaving academia because of the higher demands placed on them. Can you talk a little bit about the additional labor that’s required of women faculty of color in particular?

Chavella: Yes. One thing I didn’t say before, is that, and this sort of, I think, lay’s upon this question as well, is that even though we’re underrepresented in college faculty, we’re over-represented in certain types of roles. So more of us are likely to be contingent faculty, we’re more likely to be at minority-serving institutions, we’re more likely to be at community colleges, we’re more likely to be at the lower ranks if we’re tenure track at all. So part of the reason I’m adding it here is because it connects a little bit to the additional labor that’s required by women faculty of color, or just women instructors of color, which is that we tend to have teaching overloads, we tend to have like actual higher teaching loads. Somebody might be teaching like one niche course on their research topic, like a seminar, like five to 10 students, but then women faculty of color are teaching, if they’re teaching one course, it’s like a service course. So like, you know, 75 to 300 students. So even if the load is the same, what the load looks like is different because we end up in a lot of these service courses, but in actuality, the load usually is not the same. We usually have the higher load. A lot of faculty that are from privileged statuses, they’re buying out of their teaching in some way, shape, or form. They’re reassigned in some sort of leadership role. So that person really might have a load of one course, whereas a woman of color, who’s an instructor of faculty might have a load of 3, 4, 5, 6 courses, if they’re teaching an overload to sort of make up for whatever… financial things sometimes usually… but sometimes it’s just the way people are assigning us. In addition to actually having a higher teaching load, they tend to have more labor dealing with colleague and student resistance to their teaching. So that takes effort, that takes cognitive load, that takes emotional load, that takes affective load, to deal with colleagues and students that are actively resisting your teaching. So that’s some of the additional labor, and in the prep that comes with sort of trying to navigate some of the inequities of like having too high of a teaching load, and having people who are on a regular basis, challenging your teaching. There’s all sorts of ways in which labor ends up sort of multiplying, but those are the ways that sort of makes the most sense to discuss straight out: teaching overload, student challenges, and then like navigating all of the things. [LAUGHTER]

Rebecca: I’m sure some of that also includes increased mentorship among certain populations of students, getting asked to provide service on certain kinds of committees, that your colleagues are not being asked to do.

Chavella: Absolutely. And in sitting on all the committees that have anything to do with curriculum or pedagogy. And the funny thing is, I rarely mention those. I mean, obviously, the research shows that the women of color are the ones that are providing a lot of that advising, not just to students of color, and students that are marginalized, they’re providing that advising to all of the students, they’re providing that mentoring to all of the students, I tend to not mention those because a lot of times, allies or administrators think that it’s our choice, and sometimes it is our choice. But give us credit for that. We’re doing the labor that the institution says that it values, but we’re not given credit for that. And then sometimes it actually isn’t our choice. A lot of people are asked to be on all of those committees, they’re asked to write those letters, they’re asked to mentor those students. And because we tend to be in these contingent, lower status roles, we don’t often feel that we have the space to say no, even if we are actually overwhelmed by that labor.

John: So in addition to resistance that may be due to racist attitudes, you also note that one of the reasons why there may be some resistance is that women faculty of color often use somewhat different teaching techniques than the general college faculty. Could you talk a little bit about some of the differences in terms of the methods of teaching that are often adopted by women faculty of color?

Chavella: Yes, absolutely, and it’s one of the reasons I wrote this chapter is because a lot of times, the narratives that women faculty of color hear about their teaching are negative, and they’re deficiency based. And it’s because a lot of us don’t know the scholarship of teaching and learning. We don’t know the pedagogy stuff. We are experts in our discipline, but not of the practices that we’re actually using. And so I wrote this chapter, because I wanted people to really see all of the wonderful beauties and benefits and all the fantastic things they’re doing in theirteaching. So I really wanted women faculty of color, to have a different narrative about their teaching. So the research is pretty clear about a couple of features about the pedagogy for women faculty of color. We tend to use more innovative, evidence-based and transformative pedagogy. We’re more likely to do things like active learning, or collaborative teaching, we’re more likely to focus on higher-order cognitive skills, instead of surface learning. We’re more likely to have assignments that are connected to the real world. We’re also more likely to have assignments that are connected to diversity in some way, shape, or form. We’re also more likely to focus on learning goals that are beyond just the straight knowledge and the straight skills, we’re more likely to include things that are about affective emotional, moral, or civic development of students. We’re more likely to encourage them to think critically, and to think about society in structural ways. So those are just a couple of examples. And I think that sometimes when folks hear that list or allies, they’re like, “Oh, I do that, too.” I’m like “Ok.” Yes, no one is saying you don’t do that. [LAUGHTER] But as a group, women faculty of color are doing that at a higher rate. They’re doing it more often, it’s woven through all of their courses. It’s not just the courseware, they happen to have some sort of diversity topic. And so we’re engaging in all of these pedagogies that are shown to be transformative, to have like high payoffs for student learning. But no one is acknowledging that. And so I’m glad that you asked that question because it is one of the reasons that I wrote the chapter. I want women faculty of color to sort of stick their chest out a little bit and be proud [LAUGHTER] of all the fantastic things they’re doing.

John: And those are things that teaching centers have long been advocating that all faculty do, so it sounds really great.

CHVELLA: Yes, absolutely.

Rebecca: So you talk about these kinds of teaching strategies that are maybe less common and that we certainly advocate for in the teaching center and on this podcast: evidence-based practices, active learning, etc. But we also know that faculty who are using these teaching methods face resistance from students, in student feedback, for example. Can you talk a little bit about the bias that we see in student evaluations and peer evaluations, when looking at these teaching strategies?

Chavella: Yeah, at the end of the day, our colleagues and our students are used to what’s familiar, which a lot of times is not what’s best practice. So people, they might be used to being taught a particular way. So then when you come in doing active learning, when they’re used to being in a more of a passive scenario, they’re going to resist, they are now thinking you’ve done something wrong. They already think that you’re not credible in some sort of way. And so the fact that you’re doing something different, they’re using that as evidence that you don’t know what you’re doing. And it’s the same thing with our peers, our peers very much so think that the way that they’ve been doing it is the way that it is to be done. So the moment that you start having some sort of active learning instead of standing in front of the classroom lecturing in a very non-interactive way for like an hour, they’re now thinking that you have done something wrong as well. So all of that stuff gets baked into the formal evaluation of teaching. So this is how we end up with these negative narratives of women faculty of colors, teaching, because colleagues are like, “What are you doing? You’re doing something that’s wrong and disruptive, and it’s not what I’m doing.” And then students are complaining to those same colleagues that, “Hey, this person is doing something that’s different, that’s wrong, and it’s disruptive that I don’t like,” but then that gets baked into the narrative of “The teacher is incompetent, they don’t know what they’re doing. They’re getting low evaluations. Their peers evaluating them in ways that are negative.” And so it’s not aligned at all, because what we’re doing is actually what the research says we’re supposed to be doing, it’s just not common practice.

John: And peer evaluations are generally not done by people who have been trained in effective teaching methods or in effective peer evaluation. And they’re often more senior members of the faculty who are likely to be using more lecture in their classes. So that problem is a pretty serious one, it would be nice if we could somehow improve on in the institution.

Chavella: It’s insane. It’s totally insane. And the point that you just made, very often, that’s who’s giving feedback to the faculty that I work with, faculty that come to me as clients is that it is the senior person, it’s the chair in their department that’s like giving them teaching advice. And I’m like, “That’s bonkers, [LAUGHTER] like what they’re suggesting, no one would tell you to do,” but that person is just so gung ho that they know what that person needs to do, and usually it’s like, flat out wrong. It’s not even like halfway in the ballpark. It’s like completely wrong. So yes, I wish we could solve that.

Rebecca: And I think there are faculty in power, who can help to start to solve that, and we need to advocate for evaluations that reflect good teaching and evidence-based practices that in and of itself, will move the needle.

Chavella: Absolutely. I mean, I say the same five things over and over again, that institutions should be doing: the need to sort of monitor and adjust course assignment, you can keep an eye on what those loads actually are for people; to establish a policy for disruptive student classroom behavior, so that there’s some recourse for faculty who are dealing with students who are resisting; promote faculty development opportunities, and reward effective pedagogy, so actually make it a practice so that people know that these are the best practices, and that they’re actually rewarded for using them; provide training on how to interpret the student ratings, which the student evaluations are their own beast, which is why I separate that from implementing sound practices to evaluate teaching for tenure and promotion, that’s more of a holistic thing. And then some campuses don’t have teaching centers, or they’re overwhelmed with other things, or they have a specialty on something other than diverse faculty, or evaluating teaching, which is why I think places should also allocate resources for faculty to get that sort of support off campus, like every teaching center, they can’t be everything to everybody. And so I say those same things over and over again, those are the six sort of pieces of advice that I give to institutions over and over again, to sort of deal with the teaching inequities that women faculty of color, and a lot of other diverse faculty, face.

John: In this chapter. You also note that women faculty of color provide many benefits to the students besides the effective teaching methods that they’re using in their classes in preparing students for a future career and life in a diverse world. Could you talk a little bit about that?

Chavella: Oh, yeah, absolutely. I think that people get stuck on the idea of college being a place where students come, you teach them the ABCs and math, they come in, they go out and that’s the end of it. When you really look at the purpose of college, it’s actually a much more broad set of outcomes that we want for our students. Unfortunately, are more traditional colleagues are focusing on the ABCs and the math, but the faculty that tend to come from diverse backgrounds, including women, faculty of color, are focusing on that broader range of skills. So I’ll give an example just to make it concrete so I’m not just saying things that are abstract. The AACU has their essential learning outcomes. And whether you abide by these or not, it’s a useful framing. There are four categories. I think most people focus on the knowledge of human cultures and the physical and natural world. That’s where you actually learned the ABCs and the math, essentially. And then the intellectual and practical skills, people start inching a little bit into that category. So the critical thinking, writing, those things that skill, teamwork, but very few people actually focus on teamwork and problem solving, in terms of goals for college which faculty are trying to do. But there are two other categories: personal and social responsibility, and integrative and applied learning. And the personal and social responsibility are the things that are meant to benefit society. One of the goals of college is to set our students up so that they can actually do well in society, but also to continue society and for it to do well. So some of the goals there are like: civic knowledge and engagement, intercultural knowledge, ethical reasoning, foundations and skills for lifelong learning. So those are the things that our women faculty of color are also focusing on in addition to those other categories. The last category is about applying all of the other categories to the real world, which I mentioned in some of their pedagogy. So they absolutely are, like, “Great, you’ve learned the ABCs, you’ve learned how to do some math, how to communicate ethical reasoning, now we’re going to take a look at how does that apply to the water crisis in Flint.” So using all the things that they’ve learned to apply them to new contexts and to complicated problems. So they’re doing that as well. So that’s how they benefit society by making sure that they’re developing well-rounded folks, versus just teaching them the ABCs and one, two, three.

Rebecca: So we’ve talked a lot about the great contributions women faculty of color have in higher education. And we also talked a bit about some of the resistance and barriers that they face. What are some strategies that you offer to faculty of color to overcome some of these biases and inequities, or at least push against them, and give a little bit of a leg up.

Chavella: The other reason that I wrote this chapter is because in addition to wanting women faculty of color, to be able to stick their chest out and be proud, I wanted them to actually be able to be proactive and push back a little bit. Because the teaching isn’t just about the student learning, like these are people’s careers, they just depend on these things for their livelihood. And so the last thing I want is for them to face these inequities and then be out of a job. Essentially, you can’t just talk about student learning, and not talk about the actual reality of a pending review. So whether it’s a review for renewal, a review for tenure, or a review for promotion, and so I made it a point to have a couple of strategies in the chapter of what people can do to sort of deal with these things. And they’re, I don’t want to say basic, but they’re easily attainable, keeping in mind that they already have all this other labor on their shoulders and that institutions should actually be coming up with these solutions, but they’re not, immediately. So the first thing that I encourage people to do is to have a very intentional teaching narrative, which means most of the people that women faculty of color are going to interact with, they aren’t going to actually know the research on our teaching, they are going to have either a neutral or a negative view on our teaching. So you have to have a narrative that’s very explicit, you have to have a narrative that’s informing people, that’s teaching people, that’s educating people about what it is that you’re doing. So you need to be able to say, “I engage in these types of pedagogy, they’re evidence-based, here are the learning goals that I’m trying to achieve with these pedagogies, here’s how this is aligned with the university mission.” So you have to have a very intentional narrative about your teaching, you can’t just be casual about it, you have to be intentional, just to be strategic. And then you have to actually share that narrative. You can’t just sort of get it together for your own edification, and only in your circles that are trusted. You need to be telling that to allies, to administrators, etc., because that’s part of educating and informing people that what you’re doing is not being an agitator, or an outlier. Well, [LAUGHTER] you probably are an agitator or an outlier. But the thing is, you’re doing it right. So, [LAUGHTER] that’s what you need to be informed that you’re actually doing it right. So that narrative has to actually be floating around, because otherwise the only narrative out there is that you’re deficient in some way, shape, or form. And because the way that people currently assess teaching quality is primarily through student evals, which we’ve already talked, people don’t know how to do the numbers, the way they do peer reviews is horrible, you have to have some other sort of evidence that what you’re doing is effective. And so you have to document student learning. So you have to have a way that you’re collecting and analyzing and sharing data that shows that what you’re actually doing in your classroom is successful. And you can’t leave that up to someone else. Because those others probably aren’t going to have a lot of experience dealing with folks who have teaching inequities. They’re not used to it being make or break for your career. So you have to be in a habit of collecting your own data, or analyzing your data, communicating your own data on student learning. And it could be simple stuff, it could be like a pre-post test, maybe the first day of class, you give students like a 10 item quiz of things that they should know by the middle of the class, end of class and then you give a post test, it could be doing something similar at the beginning and end of a course session, you could have students write multiple drafts, and you do an analysis of an early draft, and you do one of a later draft. So it doesn’t have to be labor intensive. But you do have to have your own data. Because unfortunately, the data that people are using of student learning isn’t actual evidence of student learning. So those are the things that I would suggest that women faculty of color do until allies and institutions come to speed about the other suggestions that I made.

Rebecca: I love that you’re advocating building it into your process, that it’s not an add on, but can be really informative to what you’re doing. And therefore it’s just part of what you’re doing. Because otherwise it often feels like so much extra.

Chavella: Yes. I feel so guilty, sometimes telling folks like, “Yes, you’re juggling an actual teaching overload. Yes, you’re juggling a mentoring overload. Yes, you’re having to deal with all this resistance. And let me add this extra thing to your plate.” But it’s required, because it’s going to give you a little bit of space to reflect on what you’re doing, breathe, be acknowledged for it, instead of being punished for it, I guess, so to speak. But yes, very much so baked into what you’re already doing. So I like to tell people the easy lift things to do.

Rebecca: I like that strategy.

John: One of the nice things of this approach is that to the extent to which faculty are sharing teaching narratives about effective practice and documenting student learning, that can have some nice… well, in economics, we refer to them as externalities… that, while they benefit the students directly from the use of these techniques, to the extent to which he is shared with other faculty members who then can learn about more effective ways of increasing student learning, those practices can become more diffuse in the institution, which is something I think many of us would like to see.

Chavella: Absolutely. I talk about that explicitly, because that’s what I want allied colleagues and that’s what I want faculty developers to do, I’m suggesting things at the institutional level, for sure. But the things that people could do at an individual level are to mimic these practices to make them normal. So that it’s not just the diverse faculty or the marginalized faculty or the women faculty of color that are doing these things, but so that everybody’s doing it. So the more normative it gets it would benefit student learning and teaching all around, but it very much still would make it be much more of a mainstream practice, it would just be beneficial to everybody,

Rebecca: I think it’s helpful too to have a box of strategies that you can use as an individual and with your colleagues to kind of have a ground up approach as well as institutional strategies from the top down so that maybe we can meet somewhere in the middle. [LAUGHTER]

Chavella: Absolutely. I love the middle. I’m a social psychologist, so I love the middle. [LAUGHTER] I think so many things honestly get done at the middle. I mean, exactly because of what you just said. I think of an example of that, one of the things I was suggesting that institutions can do to deal with these inequities is for them to establish a policy for disruptive student classroom behavior. That’s very much one that an allied colleague could do in their own classroom, that a faculty developer could suggest to a whole bunch of faculty, like a cohort or two of faculty, that if the policy doesn’t come from the top, it can very much still come from the bottom. As people start to see it, it becomes more normative. Students start to realize different things help and inhibit my learning and different professors. It just makes it normative, that it’s not the wild, wild west, essentially, in the classroom.

Rebecca: I love this reflective approach too, in terms of having your own teaching narrative and sharing that, especially when sometimes you really do feel beaten down, taken advantage of, tossed around. It gives time and space and requires time and space to recognize success or to recognize that what you have done has actually made a difference and to see that other narrative.

Chavella: Absolutely, and it’s one of the things I love most about working with faculty is women of color will tell me like “Oh, you know, I do this thing in my class,” and they’ll describe just the logistics of what they’re doing and what they’re trying to do, and I usually have like a term for it. Like I’m like, “Oh, that’s XYZ pedagogy and like, that’s the goal” and they’re like, “Oh!” So they’re doing all this fantastic stuff, they just don’t always have the language for it, to be able to talk about it sort of out front. So I love being able to give them the language and say, “Hey, this thing that you’re doing that students are very clear that they hate [LAUGHTER] and are telling everybody that they hate, that this is actually the right thing to do, and here’s how you can communicate it to your colleagues that this is what you’re doing. This is where you’re trying to get students to go. And this is why it’s important for you to do it.” Those conversations. are the best for me, because people seem to just like intuitively know how to bring folks into the learning a lot of times from their own experiences either being taught well, or not being taught well as diverse folks. So being able to give them the language in the scholarship of teaching and learning has been a very powerful thing for people to experience.

Rebecca: One of the things I wanted to follow up on, is we talked about sharing the teaching narrative with colleagues, but what about sharing with students? Would you recommend that to women faculty of color?

Chavella: Absolutely. I always recommend this to my diverse faculty. And first of all, I have them put it on their syllabus, usually as an abbreviated teaching philosophy statement. There’s a lot of research about like transparency in learning and how it aids students learning. And I think what it does is it makes it really plain to students that what you’re doing is backed up in the research. So even if it’s not familiar to them, it’s an evidence-based practice. It also makes it really plain to students that the learning goals that you have for them, again, are backed up by the research, because some of the resistance that students give women faculty of color, sometimes, they’ll say, “Oh, this is your opinion, or this is an agenda.” It’s like, no, that’s not what’s going on here at all, I’m trying to actually build your skill in this particular way. And this is the goal, I’m not trying to convert you to a way of thinking. I’m trying to get you to achieve this particular skill. to have this particular outcome. So I always advise diverse faculty to put these things on their syllabus as a way of communicating to students that these are evidence-based practices, these are known and lauded learning outcomes. So I very much will always make sure that they engage in a particular practice on their syllabus. Again, it’s strategic, but it’s very helpful. [LAUGHTER]

John: And we can put a plug in for that we just recorded with Mary-Ann Winklemes, who talks about transparency and learning and teaching and the benefits that result from that. So that’s a nice tie in.

Chavella: Absolutely. Her work is what I’m usually reading about TILT. So yes, I love her work. [LAUGHTER]

Rebecca: You know, Chavella, I think we often see underrepresented faculty having a lot of struggle. But we also know that this group of faculty is really passionate about what they do. That’s why they explore different kinds of pedagogies and believe in evidence-based practices. What advice do you have to help us all see that joy in teaching and have a really positive way of looking at our roles as faculty members at our institutions,

Chavella: What I would really like to see and where my work has always existed, but where it’s about to go more fully on the front stage, like this is the backstage version of my work, is that I would love for this work to be more about faculty wellness, about faculty development and success, instead of just about faculty productivity. So I’m very much interested in whole faculty development. So work is one part of what we do, but we actually have to have full, rewarding, sustaining lives away from work in order for us to even bring the best version of ourselves and for us to be able to contribute at work. So that’s what I would like people to be much more open about in the front stage and to think about much more in the front stage, is sort of faculty wellness overall. And the timing couldn’t be better for these conversations. Burnout was already existing for a lot of our women faculty of color, a lot of our diverse faculty. The pandemic, George Floyd, like all of these things made it worse. And so maybe this is the point where institutions will really be curious to pursue it, as they see that people are quiet quitting and great resignation and burning out, browning out, etc. Maybe this will be the time for them to actually start investing in the development and the wellness of faculty as humans, not just as cogs in the machine.

Rebecca: It’s interesting when you’re framing it like that, Chevella, because we often talk about things being really student centered. And I’m always thinking like, “Why aren’t we making it people centered, because faculty and staff are also part of the bigger community of learning and making sure that learning kind of is happening up and down and around.” And that’s really what higher ed is about, but sometimes it doesn’t feel that way.

Chavella: No, it doesn’t at all, and depending on what day you catch me, [LAUGHTER] I’ll tell you… well I’m saying it in a flip way… I will say I care less about the students, I care more about the faculty. But for me caring for the faculty is caring for the students. So it doesn’t mean that I don’t care about the students and I’m not focused on them. I’m focused on them by being focused on the faculty. So I’m very, very, very faculty centered in what I do and staff centered as well, but just trying to shift the lens so that we’re not just only looking at students, because like you said, there are other parts of that equation.

Rebecca: Come to find out we’re all human.

Chavella: Yes, turns out. [LAUGHTER] Who knew? [LAUGHTER]

John: We always end with the question: “What’s next?”

Chavella: Well, again, my book is still forthcoming. So I have an entire book that’s for women faculty of color, about navigating these teaching inequities. So that chapter is just sort of a sliver of perspective shifting and strategic advice so that women faculty of color can be successful. And then the book is like a much larger version, a much more in-depth version, for how people can, again, have a shift in lens on their teaching, protect themselves from inequities. And there is a chapter in it about joy, about engaging in joy. So that’s the thing that’s what’s next, and I’ll continue to do things that promote for faculty to be whole, well, happy people, not just cogs in a machine. [LAUGHTER]

Rebecca: Yeah, I’m in it for the joy. Let’s have more joy. [LAUGHTER]

John: Joy is good.

Chavella: Absolutely.

Rebecca: We’re looking forward to talking to you again when your book is ready to come out.

Chavella: Absolutely. I’ll be back here with bells on ready to chat about it.

John: Well, thank you. It’s always great talking to you. And we’re looking forward to that next conversation.

Chavella: Absolutely. Thank you so much for having me on.

Rebecca: It’s always our pleasure.

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

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290. Transparency in Learning and Teaching

While instructors know what they expect from students, these expectations are not always clear to their students. In this episode, Mary-Ann Winkelmes joins us to discuss what happens when instructors make their expectations transparent to their students.  Mary-Ann has served in leadership roles at campus teaching centers at Harvard, the University of Chicago, the University of Illinois, the University of Nevada – Las Vegas, and Brandeis University and is the Founder and Director of TILTHigherEd.

Transcript

John:While instructors know what they expect from students, these expectations are not always clear to their students. In this episode, we explore what happens when instructors make their expectations transparent to their students.

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John:Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John:…and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

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Rebecca: Our guest today is Mary-Ann Winkelmes. She has served in leadership roles at campus teaching centers at Harvard, the University of Chicago, the University of Illinois, the University of Nevada – Las Vegas, and Brandeis University and is the Founder and Director of TILTHigherEd. TILT is an acronym for Transparency in Learning and Teaching in Higher Ed. We are very much fans of the TILT approach and have referred to it often in workshops on our campus (and on previous podcast episodes). Welcome, Mary-Ann.

Mary-Ann: Thank you. I’m really delighted to be here with you. And I appreciate the opportunity to speak with you on Tea for Teaching.

John:We’re very happy to have you here. You’ve long been on the list of people we’ve wanted to invite. So we’re very pleased that you’re here today. Today’s teas are:… Mary-Ann, are you drinking tea?

Mary-Ann: I am indeed. And I’m drinking a Sencha green tea today. That’s my new favorite kind of green tea, Sencha.

Rebecca: Nice. I have English breakfast today.

John:And I am drinking a mixed berry Twinings black tea…

Rebecca: Hmmm.

John:…which I haven’t had in a long time. I wanted to mix it up a little bit today.

Rebecca: …mixing it up with mixed berries. So, Mary-Ann, can you tell us a little bit about how the TILT project came about?

Mary-Ann: Sure. This was years back, I want to say in the early 2000s, late 1990s, where I was working at the BOK Center for Teaching and Learning at Harvard University. And I was leading a seminar group discussions about teaching and learning. And we began to think about the question: “What happens when you tell students why you’re teaching how you’re teaching, just what happens when you tell the students more about your choices as an instructor, how you’re choosing to shape the learning experiences for the students?” And that’s not often something that we think about first when we’re thinking about what’s the content of the course. But we began to think about that a lot. And we had a kind of metaphor about the Wizard of Oz, and pulling back the curtain to show what was happening behind the scenes to build the experience. And then somehow through that conversation, the word transparency emerged. And that became the word that we used pretty regularly from that time on. When I moved to the University of Chicago, that was the word we were using, and it kind of stuck. So that’s kind of where it started. And it started alongside of my career as an educational developer. And it’s kind of been, for me, in the background or on the side, as something that I’ve been kind of tracking along with as a project. It’s still there, it keeps going. And just about a year ago, I began to work on TILT as my full-time job, which I’m really happy to be doing now because it gives me an opportunity, not just to do a guest talk here or there, or a keynote address, which is usually a one time-interaction. But now I have the flexibility to connect with institutions around a longer-term project. So if there’s a faculty learning community that emerges from a first talk that I would give, I get to follow up with them later and see what’s happening and check in with them. Sometimes I get to see the assignments before and after, which I really like. And I invite those now, because we’d like to publish some of those on the TILThighered.com website. And there are some schools that I’ve been working with in the state of Washington for several years now running with their TILT projects. And that emerged from a project we did with the entire state system of Community and Technical Colleges in Washington State. So I have opportunities now like that, where I can work with larger scale TILT projects that take more time, because this is my full-time job now. And I’m really happy about how that’s working, because I feel like it’s getting larger beneficial impact for students in a way that’s more efficient than when my full-time job was at an individual institution.

John:Could you give us an overview of the TILT framework?

Mary-Ann: Absolutely. So the TILT framework is meant to be a very simple tool that is a framework for an ongoing kind of communication among teachers and students. And in all of our studies, we asked teachers to use this framework in their own way at their own discretion, because we know that it’s not really possible to expect that people would do the exact same things with it. So our research is based on the premise that people are using this framework in their own way, at their own discretion, in a way that feels consistent with their teaching style. So there are three parts to this framework: purpose, task, and criteria. And what we ask in all of our studies is for teachers to engage students in conversation about three aspects of a particular assignment or a project or even an in-class activity. Before the students do a piece of work that we want them to complete, we’re asking for teachers and students to have a conversation about three aspects of the work before the students start working on it. And those three aspects are the purpose, the task and the criteria. Now the purpose kind of consists of two pieces. The first part is talking about the skills that students will practice while they’re working on the assignment. And then how are those skills useful, not just now in this course, or maybe in college and other courses, but how are these lifelong learning skills that will be useful for the student in their careers after college or in their lives ongoing? And then the second part of the purpose is about the content knowledge. What new information or what disciplinary information will the students be researching, or gaining, or applying when they’re working on the assignment? And how will that be also similarly useful to them, not just now, or in college, but beyond in their lives? The task, that’s the second part of the TILT framework, and the task is sort of about what are the teacher’s expectations about how students will approach the work? And for the students, it’s kind of like mapping out their game plan, like, what’s the first thing they will do? Will they Google something? Will they go to office hours? Will they go seek out a research librarian? Will they go into the lab and start mixing something like, what’s the first thing they’ll do? And then a sequence of what they plan to do after that until they submit the work. In an ideal world, the teachers and the students would have similar expectations about how that would go. In some cases, though, teachers have a pretty legitimate pedagogical reason for hiding that, that they don’t want students to know how to do the task. And I found this to be the case, particularly in fields where creativity is really important: performing arts, studio arts, even engineering or some STEM courses, where teachers really want students to cast about for a while and kind of use their imagination and see if they can come up with something unique, if not into the discipline, at least unique for the student to try to figure out some new process. And there’s value in that. When teachers want to do that, we did have some pushback from teachers in our original TILT research studies, where they said, “What happens if we don’t want to tell students how to do the work, like part of the task is for them to figure out how to do the work?” So in that case, we asked for those teachers to just say something like, “Part of the purpose of this assignment, in addition to the skills and the knowledge we’ve talked about, part of the purpose is for you to struggle and feel confused, while you invent your own approach to the question.” And we think this is what helps to preserve the student’s sense of confidence and their sense of belonging. Because instead of having that moment of panic of “Oh, no, I don’t actually know how to do this, I don’t even know where to start, I don’t know where the resources are, I don’t know what I’m doing. Maybe I shouldn’t be doing this, maybe this isn’t for me, maybe I shouldn’t be in this major, or in this course.” Instead of going to blaming it on themself or to questioning whether they’re up to the task at all, students can say instead, “I am totally lost right now. And that is exactly where I’m supposed to be. I know I’m on track. I’m doing great. This is the confusion part that comes before the clarity. And I know that because we talked about that and the professor said, this is part of what we expect to happen. This is intentional, this confusion, you’re supposed to feel lost right now.” So that’s sort of what we can say about the task. And the benefit of students knowing upfront what the task is, or knowing how they plan to approach the assignment or the project, the benefit there is that students get to spend 100% of the time they’ve allocated to work on this project, doing their best quality work, and they don’t lose time trying different approaches to see if this or that is going to work or looking for resources that aren’t what the teacher intended for them to be using. Instead of losing time, on the “how,” students get to spend their time so that what teachers receive then is most of the time what we’re looking for, which is “What is the student’s highest capacity right now?” Let’s see an example of the best work that the student can do right now, so we know where they’re at and we can bring them further so that they can advance in their learning. But if we accidentally end up in a situation where a teacher didn’t intend for the students to be confused, they expected the students to take a particular approach that they may have even mentioned at some point in class. So that’s why they think the students know that that’s the expected approach. I don’t want to say the correct approach but at least what they expect students to do. So if we think that students know how to do what we expect them to do, and the students don’t know what we’re expecting them to do, then there’s this chunk of lost time, where what we’re measuring then in the end is what happens after the students spend a chunk of their time lost trying to figure out how to approach the work, and then whatever time is left after that doing their best quality work in the amount of limited time that’s left. So part of the “task” piece of the framework is about what do we want to measure? Right? Do we want to be assessing the best quality work that students can do? Or do we want to be assessing what happens when you give a really varied, diverse group of students a particular assignment to do and you don’t give them 100% clarity about how to do it, and then kind of what you’re measuring is which students have, through no fault of their own, not encountered that information in their lives before coming to this course. And then you also get to identify who are the students that maybe because they had some other kinds of privileges that not all the students had, who are the students that can figure it out faster, because they come equipped with those privileges. So you can begin to see that this is an equity issue. So if talking about the purpose of the assignment kind of speaks to the student’s motivation, and to the value that they will gain from doing the work, and maybe to their ability to assess if they’re getting that value while they’re doing the work, the task speaks to even more of an equity situation where we’re trying to get all of the students to the same starting line of understanding of how to do it, and of having all the resources they would need to do the work to complete the work. And we want to make sure that students are all at that same starting line before they start the assignment. So that’s kind of the equity piece of this. And then finally, the third part of the framework is about criteria. We want students to be able to understand while they’re doing the work, how well are they doing. We want them to be able to make corrections, if they end up with a finished version that doesn’t look like what successful work would look like in this kind of a scenario. But if the students have never seen what successful work looks like, and they probably haven’t, because why would you assign them to do something that they’ve already seen many examples of; they wouldn’t be learning anything new. So kind of by definition, students aren’t going to know what successful work looks like when it meets this or that criterion in the discipline. So what we encourage teachers and students to do there when they’re considering the criteria is to offer students more than just a checklist or a rubric, because the words on a rubric or checklist might mean something different to the student who hasn’t done this kind of work than they do to the teacher who’s really immersed in this kind of work. An example I sometimes offer is, let’s say, I asked students to write up an analysis of a 15th century wooden painted sculpture of the Madonna and child from when I was teaching Italian Renaissance art history courses. In an art history course, the word analyze, like the tasks, the actions that you take when you are analyzing something, that’s a very, very different activity than analyze in the context of an economics course, or in the context of a chemistry course. But if the student hasn’t done this kind of analysis before, you can’t know for sure that they know what you’re asking them to do. So we kind of have to talk that through and students are going to need to see some examples of real world work in the discipline so that they can, with you, in a class meeting, talk about how do we evaluate analysis in this example from the real world, or in that example from the real world. And you won’t find any one example that matches every criterion of the assignment you’re asking students to do, usually, so you need several examples. The benefit of several examples is also that you can begin to talk about the relative success with which different examples are meeting a particular criterion as well. So once we’re in a conversation with students, and we hear back from them, that they’re telling us, what we had hoped they would understand about the skills they’ll practice and the knowledge they’ll gain, that purpose, about how they’re going to approach the work, the task, and about how they’ll know that they’re doing good quality work, the criteria, once we hear students telling us that, that’s the moment that things have become transparent. It is that activity of communication, that conversation with students about purposes, tasks, and criteria, that’s where the transparency comes from. And when we are done with that conversation, we know that students are at the same starting line of readiness In terms of their understanding of what they’re going to do, and also, in terms of their confidence that everyone has the resources that they need, in order to complete that work

Rebecca: What faculty believe is important for students to learn doesn’t always align with the goals of students. Can you talk a little bit about some strategies for bringing these into better alignment?

Mary-Ann: Sure, I think that this kind of speaks to the purpose part of the transparency framework. And often teachers are expecting students to learn something that is very valuable, we wouldn’t spend our time teaching things that don’t have a lot of benefit for students or that they would only use today and it wouldn’t be useful to them later in life. We like to teach things that have value. And so, when we are communicating with students about that value, we’re talking about the skills that students will be practicing. They won’t perfect them on this assignment, but they will begin to strengthen a particular kind of skill set. And they will gain some sort of disciplinary knowledge that can be useful to them later. And we know that sometimes disciplinary knowledge changes over the years as people discover new things and publish new things in any field. Sometimes that knowledge changes. But having some knowledge now does give you important value if you’re going to continue in that discipline or if you want to understand basic principles of a discipline that you might find useful elsewhere. So if students and teachers have a transparent conversation or communication, it could be a written communication, it could be something that they record and put on a website, it could be an asynchronous kind of conversation in an online course. But whatever form that communication takes, I think students and teachers when they’re on the same page about what the knowledge is, what the skills are, that are the focus of this assignment, students will feel more motivated to do the work, because they’ll see that it has benefit for them. And it doesn’t feel like a rote exercise, or just churning out another problem set or another art history analysis paper. There’s some value here that the students know upfront what that value is. And when the teachers hear the students reflecting back to them in this communication, that this is the value that they will be gaining, then we know that students have a kind of motivation to benefit from this assignment.

John:One other issue is that students have come up with some way of learning while they’ve been in elementary and secondary school. But those methods that they picked up are not generally the ones that are most effective. How can we encourage students to adopt learning strategies that they may be resistant to because for example, students, when there have been surveys of what types of learning strategies they found most productive, students often say they prefer to be lectured at, because they learn more from the professor that way. And also, many students don’t like active learning strategies. While they learn more, they don’t perceive it that way. Partly because of those desirable difficulties you referred to before, that when they’re struggling with something, it’s a little bit less pleasant than sitting there nodding and smiling and having everything seem to make sense. How can we encourage students to accept those desirable difficulties associated with learning so that they can learn more effectively,

Mary-Ann: I want to say that this is something that the TILT framework can definitely help us with. And this is not an uncommon phenomenon at all, I even find in my TILT workshops that I do with instructors, that instructors don’t love collaborative learning either. And in fact, many of these TILT workshops that I do will begin with some kind of a research review about “How do we know TILT works? What are the studies and what do they tell us and show us the data?” So we get off on this kind of role, where we’re almost in a traditional lecture format, where like someone’s delivering some information, and people are listening, and then they have questions about it. Or maybe they have challenges to say, “Wait, this doesn’t make sense, let’s talk about this.” And then I kind of switch the method that we’re using. And I’ll ask people to break off into small groups and begin to analyze a particular assignment and talk about where do they see the purposes, the tasks, and the criteria? Before I do that, I acknowledge the fact that we are shifting gears, and that we were doing fine with this sort of Q&A format. You know, look at the research and then think about it and talk about it. Ask questions. Why would I switch that up now? Like we were on a roll, we were doing great. Everybody was sort of on board. Why would I change that now? And so I use the TILT framework to talk about why we’re shifting gears now. What is my purpose in having you use this different method? So if it’s a peer learning method, as it is in the workshops, or as it might be with students in a class, we want to tell students: “Why are we now manipulating your learning experiences this way? Why would I do that to you when I know that sometimes students resist this, when I know that it can be uncomfortable, because I don’t personally always like to do it when I’m in a learning experience?” So if we can tell students, here’s why this is going to benefit you, because you don’t just hear it, but you have to struggle to apply it, you have to fit it not to the situation that I was talking about, where it all sort of makes sense when it rolls over you and you’re hearing it. But you now have to take the principle of what we were talking about, and apply it to this new unfamiliar scenario. And the benefit of that is that you will discover you will hit a barrier at some point in that process, where you will discover the exact piece of information that’s missing for you. You will discover exactly where you hit a barrier to your understanding. And you will have an opportunity right now, right here with me, the teacher in this class, to address that confusing point. And the benefit of doing that now, as opposed to later when you’re doing a graded assignment, is pretty obvious, you get the benefit of having the difficult learning experience in a safe environment that doesn’t lose you any sort of points on your grade. It doesn’t have any negative impact on you the way that it might if you waited until the end of the term to do some massive project and you hadn’t really done a lot of the homework or done a lot of the practices and so you didn’t really know what you didn’t understand until it was kind of too late to do anything about. So I think in short, what I’m trying to say is when we’re asking students to do something uncomfortable, that has a really solid pedagogical reason, that has evidence behind that, it is an evidence-based practice, we want students to know that upfront, because that then will increase their motivation to do it, because they see how they’re going to benefit if they do this thing.

Rebecca: One of the things that students often struggle with is when they start new courses with new faculty, and new ways of doing things and determining what the instructor will expect out of them and out of that learning experience. Can you talk a little bit about how the TILT framework could allow students to shift their focus to learning if it was adopted in the design of the course rather than just an individual single assignments?

Mary-Ann: Yes. And in fact, this is a way that lots of faculty are using the TILT framework, is to think about how do I TILT not just a single assignment, but a whole course. So usually, when people are introduced to the TILT framework, the original ask for all our research studies is would you please do this two times in an academic term, just twice? Because we wanted to see how little change could you make and have a beneficial impact on students’ learning, because small change is much more likely to happen than massive change. But once you’ve made that small change as an instructor, and you see that when you do this with two assignments, there’s some real benefit for students. And on the TILThighered.com website, there are publications by faculty who talk about not just how the quality of students’ work increases, but how the teachers experience in grading, or in responding to students, or in how many students will ask for an extension at the last minute, like these difficulties that teachers often face are diminished, while the benefits for students and the quality of students work increases. So once you begin to see this in the small scale of assignments, teachers then, maybe in the subsequent term, will think about what else could I TILT? Could I TILT in-class activities? Could I TILT a unit of this course? Could I TILT the whole course? And then the effects or the applications can grow. So we can apply this to a single assignment, we could TILT a whole course, we could TILT a curriculum in a department, we could TILT a program, we could TILT an institution’s learning outcomes and thread them through not just all the courses, but through all the co-curriculars too so that students might discover in their work-study job that they’re practicing one of the critical thinking outcomes, that’s a goal for the whole university that connects with what they were doing in their accounting class. And then we can even think about this in terms of a national framework of learning outcomes as well. So there are many scales at which you can apply that to a framework. And one of the things that I’m really enjoying about doing TILT full time, is that I can work with groups of schools, groups of institutions, so not just the Washington State group that I mentioned to you, but several weeks ago I was in the state of Kentucky where working with teams of teachers from institutions across the state, for the whole state system, to think about aspects of how do you map out a path for students to succeed in fulfilling their curriculum? And then how do you pursue that path? How do you complete that path? And in that case, we were using the TILT framework as a strategic planning framework to think about once we know what the plan is, like, once we’ve mapped out our plan for how students can effectively complete their degrees, how do we then communicate the value of that degree, not just to the students who are doing the degree, not just to the students’ families who may be contributing to the costs of doing that degree, not just the costs of the student’s tuition, but the cost of the student not being an earner in that family. And we want to communicate this to all the stakeholders, so the students, their parents, faculty, and staff at the institution, to state legislators who may be voting on packages of funding to higher education in their state, to individual grantors who might be funding particular scholarships. And we want to be able to communicate the value of this degree to every stakeholder in a state system that way. And the TILT framework is very helpful for thinking across multiple audiences, because that’s a pretty difficult task to communicate clearly to all of those different kinds of audiences. But it’s pretty essential for the success of higher education in this country. And so we spent a couple of days using the TILT framework as a strategic planning framework to think about how do you communicate the value of a degree? There are lots of ways that you can apply the TILT framework. Another example is I was working with a school in Texas over the summer, and they were TILTing their entire college success course. Many institutions have that kind of course in the first year, and some of them had TILTed individual assignments. And they decided they wanted to put the team of all the teachers together, and then subdivide that so that a smaller team of teachers was working on each week of the course. And then all the assignments and the lectures or discussions that would go into that week. And then we use the TILT framework as a larger framework to connect that whole course. So that from week to week, the purposes, tasks, and criteria were pretty clear. And students understood the path for all of their learning across that course.

John:Have you tried taking on the Florida Legislature? [LAUGHTER]

Mary-Ann: I have not.

John:That’s a real challenge, I suspect.

Mary-Ann: Yeah, I have worked with schools in Wisconsin. Last week, I was working with a school in Tennessee, right after a couple of their legislators were expelled temporarily. This kind of a framework, I think, can be effective in a lot of different higher education systems and contexts. That’s one of the beauties of it. Because this is something that teachers can do, starting right now, to complement any kind of larger, institutionally driven or federally funded program that might focus on student success. A lot of the time, those programs don’t necessarily feel like they’re directly connected to what faculty members are doing in the day to day in their classes. But using this TILT framework is something that you can do that will advance students’ success that will then make you feel more like you’re connected to these larger ongoing efforts that might be focusing on something that you don’t do directly, like targeted scholarship funding, for example. But that’s part of the beauty of the TILT framework is that it can work in many, many different contexts, and across different scale sizes of projects, as well.

John:And it works nicely for faculty because you end up getting work of the quality and the type that you expect, rather than getting student work that you find disappointing. And similarly, students end up doing work that they’re much more happy with, because they were not guessing at what the instructors want. So it just seems really, really logical. But it’s not always so widely practiced. Your efforts are really helpful for all of this.

Mary-Ann: I think one of the reasons why people might be hesitant to use the TILT framework, you don’t necessarily want to try doing something different that could suck up time that could take time away from delivering important content in the course, and what teachers have discovered and written about and published in the National Teaching and Learning Forum and other places you can see on the TILThighered.com website, what teachers have discovered is that if you take some class time to talk about the purposes, tasks, and criteria for a project before students do it, by the time that practice is completed, everyone has saved time; that time gets recouped, and students have learned a larger quantity of what we had hoped they we’d learn because when we deliver content in a course, we don’t know that students are absorbing it the way that we’d hoped or that they could apply it the way that we’d hoped. So I think by the end of the course, if you’ve used the TILT framework a couple of times, you’re in a situation where you’ve worked in a way that is more time efficient, somewhat, and you arrive at a place that, as you say, is more satisfying for students and teachers, because more of the time has been spent with the students doing the highest quality work possible.

Rebecca: I think one of the things that can be challenging for faculty initially is that if you’ve never communicated in this way, it’s hard to do it the first time, because anything you do the first time is difficult. But once you have a little practice doing it, it’s easy to adopt and expand across a course or across a set of courses.

Mary-Ann: That’s so true. And I think that the way that we’ve structured the TILT framework, it looks so simple, it’s a three-part framework. Applying it then gets you into some complexities that are important to clarify. I think you’re absolutely right, the first time we try anything that’s unfamiliar, just like for students, it’s more difficult. And then we kind of get the hang of it. And then it comes much smoother, and much easier. The TILT framework for starters, is pretty simple. It’s got three parts, right? And I think you could probably share a link to the one-page version of the framework that we give to students, that sort of spells out the framework: purpose, tasks, criteria, the knowledge and the skills. And then at the bottom, there are some of the evidence behind why we know this works and some footnotes, so that students can see on one page, this is a real thing. It works, it helps you. It is, in some cases, equitable, and it is probably worth giving it a try. And if you can see all that on one page as a student, then you might be more willing, especially in a context where a teacher is describing to you why this will be good for you, why this is a benefit for all of us. And then for teachers who have not encountered the TILT framework, when students can bring in this one pager that has some studies listed at the bottom and footnotes, they can see that when the student is asking me, why should I bother? This is actually a legitimate question. This is not a troublemaker student, this is a student who actually knows that they will benefit from knowing a little bit more in advance about this assignment that they’re planning to do. So we try to make it as easy as possible to implement. And then we also try to say only a little bit of this will make a statistically significant difference for students’ learning, so that you only have to try it a couple of times in a whole term. And you’ll probably see the kind of differences that we saw in terms of increases to students’ confidence and their sense of belonging, and their metacognitive awareness of the skills that they were practicing and developing. So if you’re doing anything new or different for the first time, yes, there’s some difficulty to that, but this one is a very, very desirable difficulty. [LAUGHTER]

John:We’ll share a link to that one-sheet document as well as to your website in general. And you do have a lot of research cited on your website. And there’s also some ongoing projects. Could you talk a little bit about those?

Mary-Ann: Yes, we are sharing all the resources that we possibly can on the TILT higher ed website, because we want for everyone to have access to this. Some of the places that benefit most are places that might have the least amount of money that is allocated for faculty development or educational development. So we want to make sure that this is accessible to anyone who would want to try it. And then the studies that we’ve done in the past, there are a few studies that have indicated to us a number of the benefits of TILT. One of the first studies we did was the national study we ran with the Association of American Colleges and Universities. It was funded by TG Philanthropy and my colleagues working on that project were Tia Brown McNair and Ashley Finley. And what we did there was we worked with a group of seven minority-serving institutions from across the country that represented every possible type of minority-serving institution, as well as a range of educational contexts like urban and rural, two-year, four-year, research university, really small in scale, large, residential and non residential campuses because we wanted for teachers to look at our results and see, “Oh, well, this worked for those faculty at that institution, and there are students like my students in that mix, so maybe this would work for my students. And in that study, we started with 35 professors at seven schools and we surveyed about 1200 students and we saw that, for the students who received the more transparent instruction, their competence and their sense of belonging and their metacognitive awareness of the skills that they were developing, those increased, those were higher for the students who got more transparent instruction than for those who got less transparent instruction. And then we also saw in that study some differences that showed us that while all the students were benefiting to a statistically significant level, underserved students were benefitting slightly more. So first-generation students in their family to attend college and ethnically underrepresented students and low-income students have slightly larger benefits than the benefits for the whole group. And then in our second study, we focused on how long does this effect last. So we worked with a group of University of Nevada – Las Vegas students. At the time we were working with that study, University of Nevada – Las Vegas had the most diverse undergraduate student population in the nation, according to US News and World Report. And we know from other studies, like Walton and Cohen’s, 2011, Science Magazine article, for example, we know that when students’ confidence increases, when their sense of belonging increases, they tend to persist longer in a course. So in courses that have higher levels of confidence and belonging, fewer of the students would drop the course, for example, more of them more likely to complete the course. And we wanted to see how long does that last. Is it just that course? And some studies indicate that this could last for a year. And what we did was we kept looking at the retention rates of these students to see how many of them were still registered a semester later, a year later, two years later. And we saw that by the time students were in their third year of university as undergraduates, those students who had received transparent instruction in one of their large gateway intro courses in their first year, those students were a little bit more likely to be still registered as students in their third year. And we’re now tracking that out to six-year graduation rates. So we saw that not only does transparency have a beneficial effect, it’s statistically significant, but that effect lasts for a good long time. And then in the state of Washington, we’re now writing up that study I mentioned with the Community and Technical College System. And I think that TILT is particularly helpful in that environment, because the population of community colleges and technical colleges is a little bit more diverse. And we have more students who belong to that underserved category of students, first-generation, low income, ethnically underrepresented. And what we’re finding from that study is we’re understanding a little more about how does transparency work, and I want to thank all of the researchers who are contributing to all of these studies too, because I’m not an educational statistician, so Daniel Richard, and Carolyn Weisz and Kathryn Oleson are contributing to this study and doing a lot of the analysis, along with help from some graduate students who have been working on this project over the years. What they’re discovering is that transparent instruction has a direct impact on students’ awareness of the skills that they’re learning, and it has a direct impact, similarly beneficial, on students’ sense of belonging. And then separately, sense of belonging has a direct impact on students’ metacognitive awareness and skills that they’re developing. So TILT has this direct effect. And then there’s this other effect between belonging and skill development as well. So we’re finding out more about precisely how TILT works for the benefit of students in these studies. And I think in terms of next studies, I want to be asking questions that really matter to populations of faculty and students around the country. So we open up the TILT research team to anybody who’s curious about this, and a number of faculty have asked about, can we say something more about how this works in an online setting, in an online synchronous setting in an online asynchronous setting, and we’ve got a few publications up on the website about that, but others are looking at that a bit more. And then we have another person who’s looking into just the impact on low-income students to see if we can find out more there about the details of how this works. And I’m really curious to see if we can work with large state systems, what can we find about the most time efficient, most beneficial ways to apply transparency and learning and teaching in community college settings. And I’ve also noticed that as I begin to do more work internationally, because I now have more flexible time to be able to do that, the colleges of applied sciences, like in the European Union, for example, they have a kind of three-year degree that is similarly focused on students’ learning something from their degree like they do here in a community or technical college that will lead them on a path into sustainable long-term employment and a career. So I think that this is going to be a really beneficial place to focus TILT efforts and to do some more research about how can we long term have an impact on not just students’ education, but how that is a pathway into a career. And I’m hopeful that we can find out more about that, like the longer long-term effect of TILT. But I’m also really open to inviting anyone who wants to do more research with the mountains of data that we’re sitting on, to discover something that is of interest to them about how students are learning, and how we can help students succeed more.

Rebecca: I really love all the resources and examples and research materials, worksheets, that are on the website. They’re really handy for folks who are starting out. We always wrap up by asking: “What’s next?”

Mary-Ann: What’s next for me, and then what might be next for teachers and students too. So we’ve talked a lot in detail about how TILT works, and how we know it works, and what more we want to discover about how it works. But I want people to remember that this is really a small effort, it’s a very easy lift that has a really large benefit from the size of that lift. And so I would really encourage teachers and students, if they’re going to do anything at all, even if they have no time to adjust any assignment prompts or to adjust anything about the way that they’re teaching or learning in a classroom. If you use any one single thing, I would say use that framework that we built for the students that has the footnotes at the bottom, and it’s called the “unwritten rules” and that framework, and I think you could probably provide a link to it, that’s what I would hope people would do next, just take that framework with you to anywhere that you’re communicating with your students. And the students will tell you how to make the work more transparent for them. Ask students what they see as the purpose, the task, and the criteria. And you’ll discover very quickly, very efficiently, how you can make that work more transparent so that all students are starting to do the work with the same understanding about what’s expected and with the same set of resources that they need in order to do it. So that’s what I hope is next for teachers and students.

Rebecca: And I hear all the faculty cheering about efficiency, and quick. [LAUGHTER]

Mary-Ann: That’s good. Yeah. So that would be the most time efficient thing to do, I think is to have students teach us more about how to be more transparent. And then in terms of researchers, I’m hoping that researchers will think about what can we learn more about? Can we learn more about what motivates students? Or what forms students’ sense of belonging? Is there anything in our survey data that would shed light on any kind of work you’re doing around that? Is there anything in our survey data that would shed light on more of the research on neuroscience and how that’s impacting learning? Or is there anything in the research that we have in our survey data that might help clarify what would be most beneficial for the very most at-risk students? So if we look at federal government statistics, National Center for Education Statistics about retention rates and graduation rates of different populations of students? Can we double down and look at those students with the very lowest graduation rates? And can we find something about TILT that would be the most beneficial for that population of students? To me, that’s a really important and interesting question. And then I really do want to be finding more locations where TILT could be useful, small scale for teachers and students, large scale for state systems or national systems to be thinking about how to apply this all for the good of students success, and for the satisfaction and time efficiency for teachers work as well.

John:If you’re finding these results of long-term persistent effects from just a single intro course, imagine what would happen if all intro courses use the TILT approach. I imagine the effect would be magnified if it was adopted at a broader level and it is being adopted at many institutions at a broader level.

Mary-Ann: I absolutely agree with you that applying TILT across the largest introductory gateway required courses at any institution would be probably the most efficient way to improve retention and graduation rates. Because if you go for the largest group of students as they enter, and you reduce the number of those students who might be thinking or doubting or wondering if they should continue, and if you increase the number of students who feel confident, who are aware of the value of what they’re learning, in terms of skills and knowledge, and if you increase the number of students who persist from the first year on, then that’s where you’re going to have the best success in increasing retention and graduation rates. I agree with you. I think that’s a really strategically wise place to invest TILT effort.

Rebecca: Well thank you so much. We’re looking forward to sharing this with our listeners.

Mary-Ann: And thank you so much for the opportunity to talk with you this afternoon, I really appreciate it

John:Thank you for all the work you’re doing.

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John:If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

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289. The Cognition-Motivation Connection

Emotions can have both positive and negative impacts on learning. In this episode, Michelle Miller joins us to explore the relationships that exist between emotions and learning.

Michelle is a Professor of Psychological Sciences and President’s Distinguished Teaching Fellow at Northern Arizona University.  She is the author of Minds Online: Teaching Effectively with Technology and Remembering and Forgetting in the Age of Technology: Teaching, Learning, and the Science of Memory in a Wired World. Michelle is also a co-editor, with James Lang, of the superb West Virginia University Press series on teaching and learning.

Show Notes

  • Miller, Michelle (2023). “Revisiting the cognition-motivation connection: What the latest research says about engaging students in the work of learning.”  March 3.
  • Miller, Michelle (2022). “Ungrading Light: 4 Simple Ways to Ease the Spotlight off Points.” The Chronicle of Higher Education. August 2.
  • Remind
  • Transparency in Teaching and Learning (TILT)
  • Sathy, V., & Hogan, K. A. (2022). Inclusive teaching: Strategies for promoting equity in the college classroom. West Virginia University Press.
  • Ariely, D., & Wertenbroch, K. (2002). Procrastination, Deadlines, and Performance: Self-Control by Precommitment. Psychological Science, 13(3), 219–224.
  • Abel, M., & Bäuml, K. H. T. (2020). Would you like to learn more? Retrieval practice plus feedback can increase motivation to keep on studying. Cognition, 201, 104316.
  • McDaniel, M. A., & Einstein, G. O. (2020). Training learning strategies to promote self-regulation and transfer: The knowledge, belief, commitment, and planning framework. Perspectives on Psychological Science, 15(6), 1363-1381.
  • Miller, Michelle (2019). Attention Matters. Tea for Teaching Podcast. Episode 86. June 19.
  • Michelle Miller’s R3 Newsletter
  • Sarah Rose Cavanagh’s Once More, With Feeling substack
  • Cavanagh, S. R. (2016). The Spark of Learning: Energizing the college classroom with the science of emotion. West Virginia University Press.
  • Cavanagh, S. R. (2023). Mind over Monsters: Supporting Youth Mental Health with Compassionate Challenge. Beacon Press.

Transcript

John: Emotions can have both positive and negative impacts on learning. In this episode, we explore the relationships that exist between emotions and learning.

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John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

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John: Our guest today is Michelle Miller. Michelle is a Professor of Psychological Sciences and President’s Distinguished Teaching Fellow at Northern Arizona University. She is the author of Minds Online: Teaching Effectively with Technology and Remembering and Forgetting in the Age of Technology: Teaching, Learning, and the Science of Memory in a Wired World. Michelle is also a co-editor, with James Lang, of the superb West Virginia University Press series on teaching and learning. Welcome back, Michelle.

Michelle: Oh, thanks for having me. It’s great to be here today.

Rebecca: Today’s teas are:… Michelle, do you have some tea?

Michelle: Well, not exactly. I’ve started hydrating with fruity water today. So, I’ve got my water jug and I’m working on it.

John: And I have just a little bit of a peppermint-spearmint tea blend here. And the reason is just a little bit as this is our third podcast of the day today. So I didn’t have a chance in between them to go back to my office and get some new tea or some new hot water. So I do have a little bit to get us started here.

Rebecca: A tiny bit left from my pot of blue sapphire tea.

John: …which is much more colorful.

Rebecca: It is, but not in my cup, only in the pot.

John: We’ve invited you here to discuss your March 3 blog post, addressing the relationship between cognition and emotion. In general, how is cognition influenced by emotion,

Michelle: I’ve been interested in this connection for a while and watching the evolution from within my field of cognitive psychology and kind of moving away from the approach that I came up with when I was just starting out as a graduate student, which is I recall was this kind of oil and water conception of cognition and emotion that here on the one side, we’ve got thought processes, we’ve got memory, and so on. And on the other side [LAUGHTER], we’ve got the emotions and so on. And we’re just going to really work from in our subfield to try to get our arms around just these cognitive processes, and don’t worry about the rest of it. And now, I think that most cognitive psychology theorists in the field would say that, yeah, our cognitive processes are definitely shaped by and infused by what’s going on kind of over in the emotional processing systems of our mind and in our brain. And if I had to describe, just from my own perspective, what I see is a change over time and an evolution in our field, we’ve kind of gone from really talking about parts of the mind in this very compartmentalized modular way, where different parts do different things pretty much independently. And now you see more discussion of how these different parts have interplay with each other, how they give what I would think of as a sort of a soft input to other subsystems, or even set some constraints on what those other systems are doing without totally determining them. So I think we are moving into this more nuanced view of how those two things work together. So that, yeah, our emotions affect what we believe, they also serve as a way to almost elevate or suppress different aspects of what we’re processing so we might remember things in a particular way, or think about them in a particular way. And it’s neat to me too, as somebody in the field, because I look and I see clinical psychologists, the people in the area of psychology who work on how do we help people in therapy and help people with different disorders and challenges. They’ve known this for quite some time, but they’ve looked at it sort of in reverse. So if you’ve ever heard the school of thought known as cognitive therapy, or cognitive behavioral therapy, one of the core tenets of that approach is that the emotional side of how we function, our emotions, are affected by our cognition. So what we feel, even our mood states and so on, that’s fundamentally driven by things like what we believe. And so they’ve come up with these really exciting and powerful techniques for addressing beliefs that people have and thereby affecting their emotions. So we can take a cue from that and have this more nuanced view of the interplay. So back to cognitive psychology. I also come at this really philosophically as what we would call a functionalist, [LAUGHTER] that’s sort of a lens through which I see how we address questions in psychology. So when we say, “Well, why does the mind work in this particular way? Why does it have this component or why does it do this in this way?” I would look at and say, “Well, how does that help us survive? What’s the function for helping us really survive and thrive in our world?” And when we look at things like emotions, our emotions are there for very functional reasons. I believe our emotions exist in order to kind of move us towards things that help us in our survival and move us away from things that are going to be a threat to our survival. And also they serve in this way to kind of alert us to what’s relevant. So it’s almost like a relevance mechanism. So if something provokes an emotional response in us, that may be an old shortcut that our mind has to say, “Yes, this is something that’s important. This is something that maybe you want to remember and that you want to pay attention to.” So I see emotions as kind of a feel for relevance, and that’s something I’m sure we’ll get into in our conversation about teaching and learning. later. And all of this is a practical issue too. I tell the story sometimes about Minds Online, and writing that book, where I got to about midway through the book and literally had this crisis, I remembered it happening like in the middle of the night, there’s something huge that’s missing right around this point in the book. And that book, for those who have taken a look at it, it takes a very cognitive view of how we select and use technologies. But I came to this realization, we can’t really talk about how to maximize the effectiveness of those approaches, unless we also talk about why students are going to do them in the first place, and how we can get them motivated to do them. So, in that book, I ended up covering some very basic elementary foundational concepts in motivation and motivation theory with that idea of what are just the essentials that every teacher needs to know and how might that also get involved in how do we choose certain technologies? How do we set things up in a particular way, for example, in an online course to keep students moving and that keep them putting in that productive effort. And so that’s been around in the back of my mind for quite some time. But now I’m reading all these new articles and this wave of interesting new research that is finding yet more connections between those two sides of the mind. And so how to get students to engage in strategies that work from a cognitive perspective and how to direct that feel for relevance. And early on in my career, as I mentioned in that blog post, I look back and it seems so harsh now, like, well, how do we get students to be accountable. And now I’ve kind of shifted that along with many others towards really looking more at the support side of this and bringing in things like empathy for our students, I don’t think I’ve ever been one of those super punitive “look to your left, look to your right” kinds of teachers, nor have I ever really advised that to their faculty. But I’m realizing that in this really critical case that I’m looking at this relationship in new ways, and I’m excited to share that.

Rebecca: So there’s been a lot of discussion about student motivation and engagement…, a crisis in it. [LAUGHTER] A lot of faculty have reported students being less engaged or less motivated. How can we, as faculty, address some of the challenges that people are experiencing at this moment?

Michelle: And it is such a pressing question, and that’s another thing that’s just really been registering as I’ve had my antenna up about what are people talking about right now? What are they bringing into conferences, and so on? And first off, as a little bit of a skeptic, I have to say, “Well, I think that we still need some more information to nail down exactly what the extent and the nature of the engagement crisis is.” And I think all three of us are attuned to what I guess you can call the fallacy of “students these days.” [LAUGHTER] So as so many people have observed, it’s so tempting to have that filter on of like, “Well, back when I was a student, I was always intrinsically engaged in my classes, I didn’t miss assignments, and so on and there’s a downward trend.” So there’s something about that. I put on my skeptic filter when I see that. But that said, we do have these experiences. And I don’t think regardless, even if we look back and say, “Well, maybe this wasn’t really part of a bigger trend as we thought.” Even if that were to happen, are we gonna look back and say, “Well, we shouldn’t have worried so much about engaging our students, we can almost always stand to engage them more.” So with that big caveat, I think that we should also be really reflecting on and separating out, as much as it’s really possible to do so, disengagement from other related things like prioritizing. I don’t have the capacity to cover all that I need to as a student, and perhaps also as a family member, a parent, a worker, and so on. So here’s how I’m going to go at it, or even just straight up overwhelm, and I think we can look at that from our own perspective, too, and say, “Well, right.” I think we’ve also seen quite a few faculty professional development directors and others who work with other faculty to say, “Oh my gosh, I put up a half a dozen workshops, and I’m having trouble filling them. So we too, as a lot of our demands have converged over the last couple of years, and as we’ve coped with those stresses, we too. It’s not that we’re disengaged from what we’re doing, but we’re having to make some different choices out of necessity. We have the economic costs of college and that whole dynamic that’s going on as well. I’m no expert in that. But I think we all know that students today are working more jobs, succeeding at every single course and getting through as quickly as possible is an economic necessity and so on. So the stakes are very, very high for students, and students are dealing with that. And so that’s one also very important thing to think about when we’re looking at this. So with that, though, have students been more disengaged? I mean, my experience immediately coming back to in-person teaching, I found myself that students were really excited. At the risk of sounding very strange here, it was like a box of excited puppies: Oh my goodness, we’re all here in the classroom together. And I felt the same way in some ways too. But really directing that in some, again, productive ways is what we have to do as the leaders of our classes. Now to practical tips for what can we do. If there’s a disengagement, students are elsewhere, they’re not doing the work, or they’re all excited but they don’t know how to manage that. But here’s a couple things that I think are very practical. So I’m a big advocate these days for flexibility and approachability in what we do. So I wrote a piece last year titled, “Ungrading Light…” I think that was the catchphrase in the title… which talks about “Okay, without sort of throwing out grades and say, ‘Well, students have the wrong motivation when it’s all about the grades.’” If we’re still going to have grades, what are some positive ways to keep students really focused on the learning and engaged with the learning and not just like, checkpoint, checkpoint, how do I get through this? And I do think that even some basic changes to policy can help here. So things like I really have gotten very flexible on deadlines. The caution here that this is going to look very different for people with different course sizes, section sizes, different disciplines, what the learning objectives really are in your course. So I don’t want to imply that everybody just can do this in the same way. And as I also mentioned in the piece, things like very flexible deadline policies can present a professional risk for people who do not have the security of, for example, tenure, and people who are historically minoritized, and are going to elicit different kinds of reactions from students to play out on things like end-of-semester evaluations. So for example, faculty of color. So with those big cautions in mind, now, here’s been my experience is I communicate with students… I say, “I want to be approachable,” I want to really show them and not just tell them that if you come to me and say, “I was pulling double shifts all weekend, and I need to do this paper draft, and I know that, but I need another two days,” that I’m not going to come down on them in a harder, personal way. And if they do that, just not all the time, I will say, “Yeah,” and then my catchphrase right now is, “Take the time, you need to do your best work.” And that turns out actually to be really good for my motivation, too, because I would really rather read what they put together [LAUGHTER] with a little bit of more time, that’s all about I want to do something I can be proud of in this course, and actually walk away with great knowledge. It’s more geared towards that and less geared towards “Oh my gosh, didn’t come in until 11:58 when it’s due at midnight, and I sort of just checked that box again. So that is something as well and other ways to be approachable, that can also elicit more engagement. How do we know students are engaged? Well, when they reach out to us. And so, here again, different individuals have to decide their appropriate comfort level and parameters. But I have a syllabus statement that says here are all the different ways to get in touch with me. If you’ve got a long question, and we need to talk, I’ve got a scheduling program, you click a button, and boom, now you have access to my calendar, and you can get on my calendar the same way my colleagues can. And that’s good. If you have a really quick question like, “Oh my gosh, there’s one thing I need to do in order to finish this assignment and actually be successful, then you can text me or send me a message in a program such as Remind, which can kind of buffer so we’re not trading phone numbers. But, that immediacy, it has not really resulted in this giant pile up of lots of inappropriate communications, which is what I was always warned about when I was coming up as a teacher. But instead, students get the question answered and then they can kind of stay engaged with the flow of what they’re doing. So just basic ideas, but ones that I think can help move us back towards a more engaged setting where students are excited to be there and so am I. If I could add one other thing here, too, we can also take a page out of the transparency philosophy. So if you’re familiar with Transparency in Teaching and Learning, the TILT framework, it’s so powerful. And it’s all about giving more explicit directions to students, as well. What you may read as disengagement or not caring, might be “I don’t know where to start and now, I really am feeling either alienated, overwhelmed, or something in between.” And I think that’s another we can all relate to is, we’re a lot more likely to take the first step down the path and keep going if that first step is lit up, or maybe if the whole path is lit up. So taking that little bit of extra time to say “And here’s where to start and if you get stuck, here’s what to do.” That can also help.

John: I’ve been observing the same sort of issue that many people have reported of students not completing work. I’ve seen students being much more excited to be back in the classroom, and they tend to be fairly engaged in classroom activity. But what I’ve been seeing and what a lot of faculty have been saying is that students aren’t doing the work outside of class at the same rates that they used to do. And one of the concerns in terms of making your classes more flexible, in some cases, you can do that really well and I do allow that with many of the assignments. But in classes where the material builds from week to week, if students start getting behind early in the semester, they’re going to be struggling a lot more later. So I have different policies depending on whether they’re producing something, some type of educational project… a podcast or something similar… as they do in some of my classes, then they can have more time. And I give them as much time as they need to do that with multiple iterations. But with other things like reading the materials online, where there’s some embedded questions, and so forth, there, I do insist that they get it done by a certain time, because then when they come into class and they’re asked clicker questions, some of which they’re graded on, they’re not going to be successful in that if they haven’t done the basic reading. And that’s where I’m seeing a lack of engagement, outside of class. I’ve had many fewer students complete the readings before class, or even weeks after they were due, they’re still not completing some of those readings. And that’s the concern that I’m having. And I have to say that I’ve also observed some of this with faculty too, that attendance at professional development workshops have been a lot lower this year than in the last couple of years. And some of it may be because of burnout after the pandemic. And I should note that on my campus, we’re also transitioning to a new learning management system. And a lot of people have been struggling with that, which takes up a lot of their time, reducing the amount of time they have to learn other new things while they’re struggling to learn the new system. But this issue of engagement does seem to be impacting the amount of learning that I’m seeing, at least in my large intro classes, I’m not seeing it so much in my upper-level classes. But I’m wondering if some of this may be because we have students who’ve spent a year or two with remote learning in schools that often had very few resources to do that, well and students may have just gotten out of practice with doing a lot of work, because in many school systems, students were just passed on to the next grade level without necessarily learning very much in many classes.

Michelle: Yeah, I’ve seen this dynamic, actually even at my upper levels as well became rather glaring the first time that we went back to an in person symposium, it was the kind of capstone experience in this class was to bring some research to the symposium. It’s a wonderful experience, but it dawned on me partway through the semester to step back and just say, “Okay, how many of you have never done a presentation like this before?” And yeah, previously, most of the class would have had some experience either in an in-person research lab that they were in, or in a methods class or something like that. It was one of those head slapping moments, at least for me, feeling, “Of course, of course they don’t know.” And I try to come at it like, “Well, this is the time to do what I probably should have always done for what was previously a small group of students. But it’s still an important group of students who are sitting in the back going, ‘Oh, my gosh, I feel lost. I don’t want to even raise my hand. I don’t know what she’s talking about with the poster or participation or even things like what to wear.’” And so I did, I went back and dusted off and created a few stopgap materials. I found some things out on the web that actually demonstrated a poster presentation that was in progress and what to do and not to do. So it can be an opportunity to do more of that transparency and kind of scaffolding and bringing everybody up. But yeah, it can be shocking to stand back and say, “Okay, who has not actually done this thing that I kind of always assumed would be the case by this level,” regardless of what that is.

Rebecca: I’ve experienced this, even with graduate students, this lack of knowledge of certain kinds of academic experiences, in part because they were learning online or not doing things in person, and now they’re in in-person classes and having any in-person experiences. So I had the same experience, Michelle, but with graduate students, and needing to really build in some transparency there that maybe didn’t need to be there before because in their undergraduate experience, they were very likely to have had a similar experience.

John: And as you said, Michelle, giving students more structure and more support is something that we probably should be doing anyway. We just finished a reading group on Viji Sathy and Kelly Hogan’s book on inclusive teaching. And that’s the message at the heart of that book: that giving students support will help all students at least some and will especially help those students who come from backgrounds that provide less preparation for success in college. So to the extent to which we as faculty all learn that lesson, that giving students more support is useful, it’ll be a better environment.

Michelle: I agree and what seems implicit in that., how you’ve put that too is, instead of like, “Oh my gosh, another thing I have to cram into the semester” …for our motivation and our engagement is to say, this is part of one of the most noble pursuits that we can have as educators, to give it that meaningful frame. So yes, a hearty I agree with that book, in particular, and their framework. And for me, that helps me kind of say, like, “Okay, yeah, this is not just an extra add on, this is what we’re here for.” And if I’m trimming back a few extra articles, or chapters, and I have done that, to some extent, in favor of being able to go more deep and into content, and be more supportive in these positive ways, I think that’s a win.

Rebecca: I think one of the things that I’ve noticed or experienced recently with students is high engagement in class, high engagement in the subject matter, but we’ve had really interesting conversations about procrastination or not doing things outside of class, largely due to a lack of confidence, or striving for perfection that doesn’t exist. And there’s a lot of that emotion around that. And so a lot of my students have talked about that, or shared that with me, which I’m grateful that they’ve shared that with me. But that’s what’s preventing them from getting started.

Michelle: Absolutely. And I think folks who follow the research on procrastination out there, it’s not as much in my specialty area, but I do think it’s fascinating. And it’s another one of these touch points between what we believe, what we feel, what we’re motivated to do, and then in turn, what we remember and what we learn. So I think that for people who are interested in this whole topic of procrastination, why does it happen? What are some really good ways to talk about it, and address it, there’s new stuff coming out. And it’s a good thing to talk about with students as well, I think years back, it was almost a taboo subject. But now from what I hear you saying, you just bring it up with students, and we can all talk about it not as like, “Oh, that’s some terrible thing that other people, bad students, are doing. This is all of us, right? [LAUGHTER] We live in a world of abundance, but also abundant distractions, and so many things competing for our time. So I like this idea of opening up that line of communication, saying, “What do we all do to tackle this when it occurs?”

John: Dan Ariely had a paper a number of years ago, where he did an experiment in class, I think it was an economics class, actually, where students wrote papers. And he and some co authors had two sections of the class, where in one section, students had three papers with fixed due dates spread evenly through the semester. And in the other section, students were able to pick their own due dates. And there was a penalty in either case of one percentage point a day for each day the work was submitted late. And what was found in that study is that the students did best who either had fixed due dates, they had higher quality papers, and higher quality work, and so forth, they wrote more, and the quality of the work was much better when they had fixed due dates, or when they chose evenly spaced due dates. From an economist’s perspective, the rational thing to do would be to put all three due dates on the last day of class, because then you could still plan to do it evenly throughout the semester, but you would have no cost of doing that. So if something came up, you could postpone it. But what happened is the people who put all their due dates at the end of the semester ended up procrastinating, turning in work later, the papers were shorter, they were lower quality, and in general, they didn’t do quite as well. So that’s one study, I often will cite to students when we talk about due dates and deadlines, and so forth. But it’s an interesting study. And I haven’t seen anything else in economics journals, at least, related to that, but I’m sure there’s more that I haven’t seen in the literature.

Michelle: Fascinating stuff from across the disciplines.

John: One of the things you talk about in your blog post is that the strategies that students use for learning are not the strategies that evidence tells us are most effective. Students tend to use strategies that provide some short-term benefit, and seem to be easier, rather than the strategies that require them to struggle a little bit more with the content. One of the things you talk about are some ways that we could encourage students to adopt strategies that may not feel quite as good in the short run, but result in more learning. How can we motivate students to use evidence-based learning strategies?

Rebecca: …motivate them to struggle? [LAUGHTER]

Michelle: Right, but that is really what we’re talking about here. And I do want to go into this… big qualification here… I don’t think that students are just out there wanting to get the best grade and for the least effort necessarily, that’s just not a narrative about students that I buy into. So, I don’t think students are trying to do low-effort strategies. But, just like the rest of us, we don’t have a very good or accurate view always, a very empirical view, of what actually pays off in terms of learning. It’s pretty rare that we sit down and actually kind of do the math and say, “Well, I did this, I systematically changed the approach in this way, and here’s the outcome.” So we don’t come at it that way. So no wonder that over time, we end up with kind of a distorted view of what actually does work. So that’s a big piece of it. And it is true at the same time that these strategies we’re talking about… well, let’s take one, for example, of blocked study. Now this is a term that I also want to unpack a little bit too, it’s not super intuitive. So this has to do with the principle of interleaving, which I always say it doesn’t always apply in all studying, but to cases where you’re learning how to apply different problem solving strategies and you have to choose from several when you’re having to categorize and learn to discriminate among categories. So that is a subset of what students are sometimes learning. And the thing is, we have this great powerful line of research that shows that actually mixing it up in an unpredictable way, the different problem types or category types, means it’s going to be a lot more memorable when you actually work through those practice problems or practice sets. And if that’s the case, the unpredictability of like, well, something’s gonna pop up categorizing different painting styles, I have no idea [LAUGHTER] if it’s going to be a Renoir or a Monet, what could be next? It’s that unpredictability. So people sometimes confuse it with just like mixing up topics or having variety, but it really refers to the systematic principle. Now, when students are offered the opportunity to structure their own study, what do you know, they tend to go with blocked study, and again, it’s not because there’s some dispositional factor, they don’t want to do their homework or something like that. Really when you look at it intuitively, it’s like an illusion, block study feels so effective. I’m going to work through all of this one painter or all of this one way of solving a statistics problem. And then I’ll go into the next and our textbooks are organized that way, too. So students have seen that, and so that’s what they fall back on. And there’s some recent work that I’ve talked about in that blog post and in a few other places, that has really studied in a very granular fashion… it’s presented students with different alternatives, like here’s a blocked study schedule. Here’s an interleaved one. We don’t use the technical terms, we show them both options, and say, “Okay, let’s pretend you have a math test coming up. Which one of these do you want to do? And why?” And yeah, students, they gravitate towards the blocked one. And they say, I perceive that this is going to be easier, first of all, and that’s fine. We want to use the most efficient strategy. So they say, this is gonna look easy and also, it feels more effective. Because I feel like, “Oh, yeah, I’ve got it.” But as we all know, sometimes that’s a false sense of security. So that’s the example as it lays out in that one case, and I think that that is a larger kind of big dynamic, that we do have to be aware of what looks easy, what feels easy, what looks effective, what feels effective. Sometimes, your brain is kind of playing tricks on you. And that becomes very serious when it is the case that things like interleaved study are more effortful, but they’re going to pay off more for the time invested. Retrieval practice, which I and a lot of other folks in the space talk about so much, that’s another that it’s gonna require a different level of effort and engagement to close my book and say, “Alright, instead of rereading this chapter, what did I actually get out of it, or maybe I can seek out a quiz.” And to me, I also think it’s not just the effort involved, and research, by the way, it’s also showing students also to look at this and go, “that looks difficult.” It also kind of emotionally, I mean, I was feeling okay about this chapter, and now, I can’t really kid myself any more. So to the extent that students might be kind of saying, “Yeah, yeah, I’ve got it, I’ve got it.” …like, we might all do this, this will kind of bust that unjustified optimism, and that doesn’t always feel great in the short term. So if that’s the case, I mean, we can set up these wonderful learning activities, and if students aren’t going to do them, then they’re not doing them or us any good or any benefit. So, that’s the case as well. And so if they have a sense of the value, and a lot of these strategies that maybe we can touch on, do have to do with exposing and revealing and convincing about the value, and finding ways to draw students into exactly those techniques. So just because these are difficult, I do want to make sure everybody doesn’t get this terrible impression of like, “Ah, studying is going to be this miserable slog, no pain, no gain,” …it’s more subtle than that. And they really do work, you really are gonna get so much more out of the time that you put in and for students who really are stretched really thin as we’ve touched on. That’s an important powerful message.

Rebecca: You mentioned a number of specific examples in your post, do oyu want to dive into some of those and share something like the snowball effect or self-determination theory, or some of your other really awesome examples?

Michelle: Oh, thank you, I appreciate that. And, after all, the big philosophy and approach matters, but let’s get down to the actual techniques. So I’ve referenced something called the “snowball effect,” and this is just my informal term, but really, the more you know, the more that you want to know. And the more that you know, because of the way memory works, the more you know about a particular domain or subject area, the easier it is to acquire new facts. And like I always throw out the example of folks we know who are just really committed to some hobby or area of interest, the sports fanatics and so on, they can run into a fact one time and boom, they’ve got it, they’ve maybe got it for life, and they don’t have to study [LAUGHTER] or do anything like that. And so there is that snowball, or rich get richer effect, just because of some factors about how memory is set up and how it works. From a very practical angle, like I ran into this really intriguing study. And it’s not one where we’ve got piles of research yet, but this really got me thinking. So they did a study where they had students through retrieval practice, learn some basic facts about an area that they picked. And they were able to systematically track that when students did learn this foundational information more solidly, then when they had the option, “Oh, would you like to know more about this subject?” …students were more likely to say yes. And that’s totally voluntary. And that’s the sort of thing that makes our hearts go pitter pat, as teachers we want students leaving and going, “Oh, my gosh, now I really want to read that next reading that Dr. Kane assigned, for example.” And like when you were talking about, students are coming into class, and we’re trying to get them into the next level of conceptual stuff and exciting things they can do, if they don’t have the facts, it’s gonna be really, really tough, so it also really points up the importance of doing that. And it also, I think, addresses one of these big myths about memory. And this is one that I’ve talked about in some of my recent workshops, and so on, and I mentioned in my last book, this big myth that if we do focus on having students concentrate on remembering foundational information, we’re going to turn them off of learning: “Oh, it’s going to be this sort of these nightmare of drills.” And, “sure, they’ll know it for the test, but they’ll walk out and they’ll never want to be engaged with the subject again. So it’s a big loss, [LAUGHTER] right?” And this is really calling that into question, saying that sometimes knowing some of these cool initial facts can start to set you down that path and then maybe someday, you will be that expert who can hear a fact one time in this area and we’ve got it. Why? Because we already know so much about it. So again, that whole Interplay there. There’s also the role of choice and autonomy. And this is one that I think a lot of really intuitive, committed, teachers really hit on early, even if they never really have some of the more formal terminology for it. So when there’s choice, not only are students more invested in what they’re doing, there’s possibly a role of curiosity here. So I talk about, in this blog post, this sham lottery study, it was one of these, where if you look at it on the face of it, you’re like, “What are they doing?” But as a psychologist, I’m like, “Ah, that’s really clever.” So basically, they had research participants going through this little pretend lottery of like, “Okay, you’re selecting out of this bucket of red balls, and so on. And what do you think it’s going to come up?” And the one twist that they put in there, is sometimes people chose which of these two little buckets, there are these little random drawings, that they were going to focus on? And then it’s like, okay, well, we can either just move on with the study, or you can see how it came out? Well, they want to know how it came out when they chose… even this incredibly arbitrary [LAUGHTER] low-stakes situation. So I think that’s also another kind of natural, emotional process, motivational process, that we can tie into… setting up curiosities or questions, but also having students say, “Well, which of these two projects do you want to do?” These days I offer options whenever I can. Would you like to write a term paper? The sort of formal paper? Or would you like to put together a slideshow that you can narrate and share? Big learning objectives are probably similar, but students can pick and I always present in practical terms, I say, “Well, if you are going to graduate school next year, and you need a writing sample for your portfolio, this is a great opportunity to do that orr if you’d like to stretch your skills with oral presentations, maybe because of the last few years, you haven’t gotten to do that as much, then you can choose this,” …but simply by having them make a choice, the research would predict that they are going to be more invested, and they’re going to be involved in these more effective things. So that’s one and oh, I’m really excited to see what’s coming out in this whole sub area of “Okay, we’ve done all the research we know that things like retrieval practice and interleaved study, all this engaged stuff. We know it works. We put it on a tip sheet, we gave it to students, nothing happened.” Uh oh.[LAUGHTER] Now what? So not just the like, “Okay, what should students be doing?” But “how do we get them to do those very things?” And, boy, if there was ever a time when we realize, yeah, my ability to just sort of exhort you and make you do things because I say so is limited, this is the time. Because I don’t get to go home with students [LAUGHTER] and say like, “Alright, that whole thing about quiz yourself. And so now you really have to do it.” So there’s this relatively new framework that’s come out too from some cognitive psychologists that I really admire, Mark McDaniels and his team. The knowledge, belief, commitment, and planning approach, KBCP. So this pulls in from some other research on intentional behavior change that’s also been perking along just all on its own for years and years. We know so much about how people set a course and decide to change their behaviors. And study skills are, after all, kind of an entrenched pattern of behavior for many students by the time they get to us. How do we go in and change it? And yeah, it’s absolutely not through my least favorite technique, which is put together a list of random tips and hope for the best. So they say, alright, knowledge is the first step. So just telling students like, “Hey, there’s all this research that shows that if you close the book and quiz yourself, you’re going to get more out of this. If you do the reading quiz that I set up for you, and do it as many times as you possibly can, that’s going to help you retain the foundational information.” I’ve told them, I’ve shared it with them, or something like interleaved study, if you’ve got different problem types, mix them up. But it doesn’t stop there. That’s only the first step. So the next step is belief. And that means changing beliefs, which means persuasion. So we kind of dust off a whole bunch of other things out of the psychologist’s toolkit. How do you persuade people? Well, you show, don’t tell. So this team proposes doing things like “Well, let’s run a head-to-head comparison, like a Pepsi Challenge, in class. Sure, your brain tells you that you learned a ton just from reviewing, but did you? Let’s try it.” And this takes some time. I mean, this is not easy. But this is one of the things they propose: commitment. So now that I’ve persuaded you that this is the way to study, now, what’s your next step? So getting your students to say, “Yeah, I actually authentically believe this. And I see how it’s going to help me and I’m going to try it.” And then of course planning. So instead of just like, “I will do this,” right? Those of us who are veterans of New Year’s resolutions of yor [LAUGHTER] know that that is not the way to go. So yeah, saying “Okay, but here’s what I’m going to actually do. So I’ve got a test coming up, I’m going to maybe set up a study schedule, instead of just cramming it all in the last minute, which is [LAUGHTER] a really good empirically grounded strategy. I’m going to find these practice quizzes, or maybe I’ll get together with a study group and do that. So here’s my plan.” And then if possible, circling back and say, “Well, did it work.?” And hey, if we’re right, then students will actually try it, they’ll say, “Wow, in less time, I knocked the top out of this test that I was really worried about.” And that is going to feed that virtuous cycle of going right back to those effective strategies. So KPCB, I love it too, because I’ve been doing something similar in the Attention Matters Project that I think I’ve talked about on some previous episodes as well, which is all about having students themselves come in and see how their attention is limited, learn about the effects of things like distraction on their learning. But we don’t stop there. We give them a few rudimentary tools as well, we say, “Okay, what is going to be your plan if things are dragging in class and your mom is texting you? That’s tough. How are you going to get through [LAUGHTER] that without then checking out of your class? What are you going to do if your neighbors are watching who knows what on their laptop or they’re texting and it’s bothering you? What is going to be your plan?” So getting students to really think ahead to those things, commit to doing them in a way that works for them, and puts that newfound knowledge into practice. So those are some of the things that I’m really experimenting with and excited about right now.

Rebecca: So in that approach, it seems really necessary to help set up a structure for students and then circle back and have a reflective piece so that maybe they will do that on their own next time.

Michelle: And there’s some exciting suggestions from research here, too. I mean, I know it’s easy sometimes as faculty, especially at the end of a long year, like this one, to say, “Ah, well, did it actually stick with them?” But there’s a couple of different projects out there that have kind of converging on this idea that once students really do see something like retrieval practice, active studying, and so on, and once they really experienced that, as part of the structure of one course, they absolutely will run with it. So they will go into the next class, whether in your discipline or not, and say, “Well, from now on, I’m actually going to have a study plan that’s set up in this particular way and I’m going to do this.” So I personally find that very, very encouraging that “Yeah, it takes some work to do this stuff, but the payoff, even if you personally don’t see it right in front of your eyes, the payoff is likely there.”

John: And so the more faculty you start doing these things too, the more likely it is that students will adopt new approaches. So spreading this more widely is helpful.

Michelle: Yes, yes, a hearty I agree to that statement. And I can test on my own campus, I’ve seen more faculty bringing in more structure, things like online reading quizzes, I have noticed that, so I guess that’s a counterpoint to the “Wow, my lived experience is telling me that there’s these issues in engagement. Maybe so, but my lived experience is also telling me that students are coming to me more ready to be proactive about their study, they need a little less persuasion to do things like reading quizzes, because they at least they’ve seen them before. So yeah, I think it absolutely can work that way you’re describing.

Rebecca: So we always wrap up by asking, what’s next?

Michelle: Wow, well, these days, I’m working a lot on my substack newsletter, it’s called the R3 Newsletter. And I think this is the mechanism by which we connected on some of these new topics. So I love that it’s already starting these great dialogues. And if you haven’t seen substack at all, it’s a bit of a blogging platform. And my substack is free, some subtasks are paid, but mine is definitely free. And so, for example, if you’re interested in this topic, I would definitely tell your listeners to check out Sarah Rose Cavanagh’s substack, as well, it’s called “Once More, with Feeling” and I also want to affirm that she is and her work are really at the forefront of this whole topic of motivation and emotion and particular in learning so a great other substack to follow it and buy her book, Spark of Learning is also just an absolute modern classic in this. So I decided to get in the fray since I saw these wonderful thinkers around me also doing this. And this has been a really good platform, and a way to structure for myself something that I felt needed a refresh, which was my reading of the literature that’s coming out. So what I do is twice a month, approximately, I’ve been putting out discussions of research that I’m reading. My little heuristic is anything that was published in approximately the last year, really privileging the new stuff. And I’ve historically just seen that then when I really get into the nitty gritty of the research and what it says and what it doesn’t and parsing that for folks, especially those who may be outside of social sciences, that’s where I get the most affirmation from folks and people saying, “Yeah, this was really helpful.” So I decided to run with that. And so that’s a big project ight now. I’ve been really happy with the reception and just working on that. I’ve been writing and thinking more about this topic of motivation and cognition. So as we mentioned at the top of our conversation, it’s one that goes back to kind of my initial ponderings, thrashing around as a beginning graduate student of like, “How does this all work?” Coming back to that, and really finding new ways that I can share that with my fellow faculty. So getting the word out there. I have a few new projects that I’m working on that tie back to that attention issue. So that’s another perpetual area of interest for me. So I have a few new writing and research projects that are going on with that and kind of in the development phase. And this summer, I am going to be catching up on a stack of books, just an epic number of these great books and works that are coming out. Seems like every week, there’s a new thing that goes on that list. So I look forward to a few weeks or more to really concentrate on that.

John: And we should note this is the second podcast that has come out of things we’ve seen posted on your substack blog.

Michelle: Oh, wonderful.

John: One other thing. Sarah Rose Cavanaugh has a new book coming out that we were fortunate enough to get a draft copy of and it should be out this summer: Mind over Monsters, if you’d like to see more about this topic.

Michelle: Oh, absolutely. Alright. It’s on the stack now.

Rebecca: That pile keeps growing.

Michelle: Yes, it does.

Rebecca: Better add on another week. [LAUGHTER]

John: We could all use an extra week or summer.

Rebecca: Right? Yeah.

John: Well, thank you. It’s always great talking to you, Michelle.

Michelle: Oh, my pleasure, you as well.

Rebecca: Thanks, Michelle.

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

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