449. Student Access and Earnings

The “One Big, Beautiful Bill” contains a provision eliminating federal loan availability for programs in which past graduates had early career earnings that fall below a designated threshold. In this episode, Debbie Furlong joins us to discuss the statistical measures used to determine federal loan eligibility.

Debbie has served for over 30 years doing applied higher education policy analysis at public comprehensive universities, most recently as the Director of Institutional Research at SUNY Oswego. Prior to her arrival at Oswego, she worked and taught at the University of Wisconsin at Green Bay, St. Norbert College in Wisconsin, and the American University in Washington, DC, where she had completed her PhD degree in international relations.

Show Notes

Transcript

John: The “One Big, Beautiful Bill” contains a provision eliminating federal loan availability for programs in which past graduates had early career earnings that fall below a designated threshold. In this episode, we explore the statistical measures used to determine federal loan eligibility.

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John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

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Rebecca: Our guest today is Debbie Furlong. She has served for over 30 years doing applied higher education policy analysis at public comprehensive universities, most recently as the Director of Institutional Research at SUNY Oswego. Prior to her arrival at Oswego, she worked and taught at the University of Wisconsin at Green Bay, St. Norbert College in Wisconsin, and the American University in Washington, DC, where she had completed her PhD degree in international relations. Welcome, Debbie.

Debbie: Hi.

John: Thanks for joining us. Today’s teas are:… Debbie, are you drinking any tea today?

Debbie: I am waiting for my tea to cool off. It’s a decaffeinated green tea, because it’s too late in the day for me to have any caffeine.

Rebecca: Green tea is a nice choice at this time of day. I have Blue Sapphire today.

John: Back to an old standby, and I have ginger peach green tea today.

Debbie: I’ve had a ginger peach tea. It’s some of my favorite flavors.

John: It’s one of mine too. This is a Republic of Tea variant. Rebecca particularly likes flavored teas.

Rebecca: It always smells good. [LAUGHTER]

Debbie: Yes, it does.

Rebecca: We’ve invited you here today to discuss the growing focus by the federal government on using earnings data on students who evaluate the success of college programs. The One Big Beautiful Bill Act prohibits universities from awarding federal loans to students in programs where its former students have earned low wages. Can you tell us a bit about how we got to this point?

Debbie: Yes, it’s been a long trip down. Some might say the government has been providing post-enrollment earnings data for several years now through a tool called a scorecard. Assessing the quality and value of a college degree in terms of students’ earnings has been growing in popularity for a long time. Increasingly, we’ve all talked in higher ed about people viewing their degree in terms of what it’s done for me as a private good, as opposed to focusing more on the public good of education. We can see data where this trend has been growing for 50 years. I think that trend was really exacerbated when public universities, when states started having to trim public funding, and parents and families were bearing more and more of the cost, and when the price, the stated prices were going up, up, up, this trend became even more predominant. Universities really have not helped at this, because, like, our marketing areas for recruiting have really leaned into the job placement as something that needs to be touted as an important thing, so we’re all sort of involved in telling students they should pay attention to how much they’re going to earn. I think the original interest of the federal government – I’m just speculating… based on timing and the administration that was in play at the time we first got the scorecard… I think the original interest was sort of a consumer protection kind of position. We had had an explosion of for-profit schools that really had some very serious problems. Students were not completing the degrees, and even when they were, they were unable to earn enough to pay back their loans, and the loan default rates were going up for these schools. So it was like, “Well, let’s protect the consumers,” so about 10 years ago, when Obama was actually still in, the Department of Ed launched the College Scorecard, and the College Scorecard was really the first time that families and students could look at a university’s profile and see: this is the graduation rate, this is how much it cost, this is what percent of students get loans, and here’s the average income a certain number of years after graduation. And here’s the percent of students that are paying back loans, so, bringing it all together. Where we’re at right now, the new state that we’re in right now is the Department of Ed looking and saying, “Gosh, we have all this data. Let’s begin using it to stop supporting programs where students are not earning enough money. Since we have all the data, we should protect not just the consumer, but protect the taxpayer. The taxpayers shouldn’t be asked to pay through Pell grants and through loans for programs where students aren’t even able to earn as much as they could earn if they went and got a high school degree.” That’s how we got where we are, and that’s where we’re at. I hope you can hear some of the passion of my voice about this stuff. [LAUGHTER] I really think faculty and staff need to understand where the data come from and understand how we’re all in this together, and to feel confident to go and explore and learn on their own.

John: So, this started off as something designed to protect consumers, but it’s moved on to something a little bit bigger, and because of that, it’s become increasingly important to understand the data, and you spent a fair amount of time researching the data and how it’s measured, and you’ve raised some concerns with it. Could you talk a little bit about the primary sources of data first?,

Debbie: Yeah, there’s two really big national data sets. One is from the Department of Education, and one is provided by a group called the Carnegie Classification, which is a branch of the Carnegie Foundation, which is a nonprofit. The Carnegie Foundation has teamed up with the American Council on Education, ACE, which is a big nonprofit player in the higher ed sphere. Both of these organizations are providing data that is publicly accessible and downloadable, and they both have a website search engine that sits on top that enables you to look up one school or to compare a few schools, but the data that’s running those engines is fully accessible. So this winter I was bored, and I got in, and I started playing. It’s like I just really want to learn how they’re going to do all this, and what does this stuff all mean. So the College Scorecard is the most important resource. Like I said earlier, the Obama administration really launched the scorecard, and this was the first time that consumers could see, for one institution, all the stuff about debt and debt repayment and post-enrollment earnings, and they could see those metrics right next to the data about the tuition and the costs. Department of Ed could not have done this without technology advancing to the point that we could really wrap our minds around really truly big data sets. This downloadable data set I just referred to has over 3500 variables, so it’s not for the faint at heart. In order to measure graduates’ earnings, or the earnings of formerly enrolled students, because both groups are looked at. In order to do that, you got to have two things: you have to have tax records that indicate was the person employed, were they employed full time, and what was their income, their earnings, and you have to have something with a matching field that says what school did this student go to, did they graduate, and if they graduated, what field? No single university has this. So, the way this works is the Department of Ed has the student identity information from its loan and grant recipients, and all the earnings data is only measured for students who have taken out federal financial aid, either through a loan or by getting a Pell Grant. So, the Department of Ed has these files that have individual identification and information about whether the student graduated and what field. They send these files over to the Treasury Department. The Treasury Department does a merge and match with their records and sends the information back to the Department of Ed. As a little sidebar, we’re going to be talking in more and more depth today about this, and the fact that we’re limited to just looking at loan and grant recipients is a significant limitation. The sidebar I’ll drop in right now is I am surprised the Department of Education has not yet asked all of us to provide full identification records for all of our enrolled students. The reason I’m surprised they haven’t yet done this, there’s two things, [LAUGHTER] the first one is the Department of Ed did ask for student identified records earlier this winter when they started asking for information about access, information so that they could make sure that students who are black or low income were not being admitted when they had lower test scores and high school grades. The data file that the Department of Ed requested this winter is student identified, so they’ve gotten over their concern about privacy issues. [LAUGHTER] The second reason I’m surprised is they’ve been asking states to provide voter record identification, so I think it’s only a matter of time. The other reason, there is another organization out there that’s not really related to this topic we’re talking about, the National Student Loan Clearinghouse, or National Student Clearinghouse. The NSC has student-identified data, and I don’t see how the Department of Ed is going to feel too happy knowing somebody else has it and they don’t have it. So, I think it’s only a matter of time before that little limitation goes away. So, the Department of Ed sends these files over to Treasury, they get back the earnings data. The second data set out there has used the Scorecard file, and this other data set is the . I’m going to be referring to this as access and earnings, or more just Carnegie, the Carnegie framework. The Carnegie framework about access and earnings was released about a year ago, but it was in development for quite a bit longer. Carnegie’s real contribution that’s relevant for what we’re talking about today is they began trying to deal with the fact that in the scorecard the only earnings that people were getting compared to were national, and more recently, statewide data, and Carnegie’s framework argues that earnings for a school’s students should be compared to the earnings of high school graduates in the geographic areas where those students come from, not necessarily to the whole nation, and not necessarily even just to the state where the school is located. This issue about adjusting the earnings to reflect regional differences in incomes is definitely confounding the Department of Ed right now. The OBBBA is in negotiation. There is a negotiated rule making going on right now, and one of the last things that the Department of Ed is trying to figure out how to deal with before they roll out this framework, where if your program’s earnings are too low, you can’t get loans. The last issue they are mucking with is the regional differences in earnings, and I don’t know how they’re going to do it. The Carnegie folks did it one way and sort of got the ball rolling. Carnegie’s real contribution here, I think, is showing how incredibly difficult this is going to be. We’ll have to see, we’ll have to see how they do it, and it may take a few years before they really figure out how to most appropriately set a benchmark for earnings for every program in every school.

John: So, are you saying that the earnings of people in rural Alabama might be different than Manhattan? [LAUGHTER] Who would have thought?

Debbie: They are. Yes.

John: Among the other problems there that you’ve noted is that there’s a fair amount of sample selection in the sample that they’re working with, and you’ve already referred to one aspect of that. Could you talk a little bit more about that, and how that might affect the validity of the earnings measures?

Debbie: Yeah, yeah, so what John just referred to is the fact that only students who get federal financial aid are currently included, and for many of us that doesn’t seem like very much of a limitation, because so many of our students have to get loans and a huge percent of students get Pell grants, but there are a bunch of schools out there where those percentages are really, really small, and I went and I looked up Harvard’s data, just because everybody knows Harvard, you know, Harvard, Harvard. And I went and looked at Harvard because I anticipated Harvard students would not need to rely a lot on federal aid, not because I think Harvard students are rich or poor, I don’t particularly know, but Harvard is very, very wealthy, and they’re able to provide a lot of institutional aid, which keeps those students out of this federal tracking, tying together with your Treasury data. So I looked up Harvard. In a recent year, 20% of their students got Pell grants, and 4% of their students took out loans. So by the time that cohort gets through the system, only a quarter of the students would have their wages reflected in these median wages. I don’t really know what this is going to mean. Is this good? Is it bad? It makes me feel uncomfortable about the validity of the data. Another thing that I know with this coverage, I have been watching that the percent of students in the United States agreeing to take out loans fell after COVID and did not rebound. I think this past year they have started rebounding a little bit. What this means is that the coverage overall, nationally, school after school after school, this coverage rate is going to be going down for the next several years. So, this is another reason why I am expecting the Department of Ed to be knocking on everyone’s doors very soon, saying: “The gig is up. We want a student-identified file. We want to know everyone who’s enrolled every semester. Here’s the portal. Drop the data.” Another issue that kind of deals with coverage that gets very confusing has to do with the timing, and this is kind of devastating to me, is a validity issue. And what I mean by timing is, how long do you wait after a student has left the institution, or after a student has graduated. How long do you wait before you go and grab their earnings data? Okay, so timing issues can be very confusing, and what I would really encourage anybody who’s paying attention to this stuff, don’t try to sink into your mind exactly how these things are measured. When you go to one of the websites, look for the information notes, they will tell you exactly what they’re measuring. Carnegie’s Access and Earnings framework originally relied on a measure… they looked at students’ earnings eight years after the student initially enrolled, and there are reasons why they made that choice. One of the things that higher ed has been deeply criticized about is the poor retention of students after the first year, and there’s a huge amount of tax money that goes to students who are at the institution for one year, and then they never really do anything with that education. So looking at students based on where they started is not stupid, but it is kind of misleading. I think when people say, “Oh, here’s Cornell’s earnings data,” I think people assume that’s the earnings data of students who graduated from Cornell [LAUGHTER] or from whatever school, and the current version of the scorecard has flipped over and is relying almost exclusively on earnings data measured four years after the student graduated. So the cohorts are now measuring students who actually completed the degree, which is probably more valid for what people actually think they’re looking at, and they give students four years, so now it’s like, okay, four years… is four years long enough to get a valid measure of a student’s earnings potential? I think this is a huge limitation. Many of the highest earning fields, and I’m thinking like medicine and law, those are going to be either really hard or downright impossible for a student to complete the whole thing and be out and earning. So a lot of fields where students go on to complete masters and doctorates, those students are ultimately going to be the highest earners, but they’re not going to be earning that stuff four years out, so I was thinking about, like, where I was four years after my undergraduate degree. I had gotten my first full-time job, but it was just a job to pay the bills, because I was working on a PhD. So, was I earning more than a high school student? Maybe. I don’t know. I was mostly a graduate assistant, getting paid a graduate fellowship. Even fields where students don’t go on for advanced degrees, I think that there’s a lot of research that indicates people who complete a baccalaureate degree will ultimately have higher lifetime earnings, even if they don’t get an advanced degree. We know this lifetime earning data exists, so is four years long enough to predict the lifetime earnings of a particular person in a particular field of study from a particular university? I think it’s a big validity question. The last thing that I wanted to mention is this timing, all this stuff about the validity of the timing of when the data are grabbed, it’s grabbing data right smack at an important time for young families that are deciding to have kids. I looked up before coming today, because I knew I wanted to make this point, because I think it’s important, the average age for women in the United States who have had children at this time, the average age of when they had their first baby was 26 that’s just right in this four years… you graduate when you’re 21 or 22 So I mentioned this because it’s very common for young families, for either the husband or the wife, the mom or the dad, or one parent, to back off a little bit from working full time or working at the high pressure job. So there’s a lot of problems with the data.

John: Going back to what’s referred to as the Mincer equation, which was first estimated back in the early 1970s. economists have been estimating the overtaking age, the age at which the earnings of college graduates overtake the earnings of high school graduates with equivalent demographic and ability characteristics, and back then was about seven years after graduation. More recent studies suggest that it varies a fair amount by discipline and by occupation, but it’s generally between six and eight years after graduation from college, which means on average the fact that people are earning more than high school graduates puts them way above where you would expect them to be had they not gone to college, or people with similar characteristics would receive had they not gone to college. And so it’s really troubling that they came up with a metric that’s so evidence-free, basically.

Debbie: Yes, [LAUGHTER] problematic.

John: And also, you mentioned law school graduates, so they might be a year out of law school, but some of the people who come out of law school are going to be working with large firms for ridiculously low pay, and those are the people who are going to have the highest rate of growth of earnings. Other people will start their own practice and will have higher starting salaries than those who go for those large law firms, at least in terms of hourly wages, they’ll be paid a lot less, but they will end up with a slower rate of growth of earnings, and there’s another classic economic study back during this period on on-the-job training and the fine structure of earnings, which notes that holding other things constant, people in the same occupation with lower starting salaries tend to have higher rates of earning growth over time, because part of what they’re picking up on the job are some skills that will improve their productivity, and they’re essentially accepting lower wages during those times in return for the increase in training or human capital development they get on the job, which is certainly true in medical school, because then they’re starting their residencies, where they’re paid again ridiculously low amounts, but they end up with much higher earnings just a few years later.

Rebecca: I knew John would be passionate. [LAUGHTER]

Debbie: Yes. And everything he said is true today, the research is still valid and important.

Rebecca: One of the other things that you mentioned is those regional variations that Carnegie was developing, or kind of initiated. Can you talk a little bit about these regional variations, and like, what does their framework mean? How did they do it? How maybe should they do it? [LAUGHTER]

Debbie: Yeah, so like I said, when they first put the scorecard out, my perception is that was kind of a consumer protection thing, like here’s the tuition, here’s the percent of students who have loans, here’s the percent of students who have paid back their loans, and here’s the average amount that their graduates earn, without judging whether or not that average was adequate or met a benchmark. Well, those days are behind us. The OBBBA wants to establish this benchmark of acceptable earnings, and the negotiation is moving forward. It seems very clear that they’re going to be using this high school degree population as the benchmark, but obviously people earn different wages based on different regions and different wages based on whether or not you’re in an urban area or a rural area. So the Carnegie framework is the first place I’ve seen where they tried to take this on. So let me tell you how they did it. A little segue, when Carnegie adjusted for regional variation, they have also adjusted for variances based on race and ethnicity. Carnegie’s argument was, if a student goes to a certain university, when they get done, that student should earn as much as high school graduates matched by the racial and ethnic distribution of the service area of that university and weighted to reflect the earnings differences of different racial groups, so they did this racial weighting. I’m not going to talk too much about that, because the OBBBA, the language I have seen, specifically says that the earnings benchmark cannot be adjusted for race. They want a race-neutral approach, just like they want race-neutral admissions. This is part of what we’re going through and working on with the Department of Ed right now. So let me talk about how they do the regional stuff. What Carnegie looked at, they said, “Okay, let’s look at where the entering class of a university is coming from.” The Department of Ed, for 20 or 30 years, has collected this data. It’s called a migration file. In the migration file every second fall, you’re not required to submit migration data every year… I don’t know why not… but in the file, the institutional researchers at the university have to go in and look and say, “Okay, how many people are in my freshman class, and where did they come from? How many of them came from New York State. How many of them came from Pennsylvania?” And the file goes through all of the states, so that data exists in IPEDS. IPEDS is the federal government’s collection of data about colleges and universities, and it’s a massive data set. So Carnegie said, “Well, gosh, since IPEDS has this migration data, let’s use that to figure out this concept of a service area.” What is the service region of this university? So, if a university has 90% of its students are coming from New York and 10% are coming from Pennsylvania, its earnings should be similar to the high school graduates of New York, weighted a little bit to reflect the fact that people from Pennsylvania have lower earnings. Now, so a 90%, 10%. In the Carnegie framework, it takes the top three states, so it says, okay, school X. If you had 50% of your students from one state and 40% from a second state and 5% from a third state, your earnings benchmark will be the weighted average of those elements, and then the remainder, the last little bit, we’ll just use the national data. This sounds kind of reasonable, I guess. Carnegie was very careful developing this. They got feedback, they got pushback from the two year schools saying, “Well, wait a minute, everyone at our university comes from one state, but they don’t come from all over the state, they all come from my county, or these two or three counties, because we have a lot of two-year schools out in rural areas.” This is a really serious issue, because the state earnings levels are very influenced by what’s happening in the big cities, and rural incomes tend to be much lower than urban incomes. So, Carnegie said, “Well, this is a reasonable complaint, so we’re going to back off, and we’re not going to use your state, where you have most people from. We’re going to use this core-based statistical area to gather your data.” There are a couple of other problems before we really get into the CBSA, and what that is. There are a couple of other things about relying just on the migration data that concerned me. My professional background was all in public comprehensive universities, and every place I ever worked had a huge pool of students who transferred into my universities, so I know transfer students may or may not be accurately reflected in this migration data in the schools where I’ve worked. In the systems where I’ve worked transfer students had a very different geographic distribution than new freshmen, and I think this is true for a lot of public comprehensive universities that the freshman class tends to come from all over the state much more, but the transfer students tend to be students who started at a nearby community college, and now they are your own community students, so that migration data that we’re using may not really be a great fit. The other thing that’s problematic is we are just assuming that the geographic distribution of graduates is the same as the geographic distribution of new entering freshmen. It may be, it may not be, and it may or may not matter, but these kinds of assumptions that are baked into the method, I think, cause people to feel a sense of discomfort about really feeling confident that the data really are measuring what we think they’re measuring,

Rebecca: So Debbie, I have another question. It seems like most of the data that you’re talking about is really focused on the states, so not necessarily international students and entirely undergraduates.

Debbie: Yes, and no, all of the earnings data is for US citizens only, and I will remind you that in order to have a student’s earnings get studied, they have to have gotten federal financial aid. International students are not eligible for Pell grants and for federal loans. So even if a former international student got OPT training and landed a job and became naturalized, we would have no way of knowing… the Department of Ed would have no way of knowing to tell the Treasury Department, “send me that person’s salary and earning data.” So universities that have huge international student bodies, especially if they’re doing really well, and supplying really fabulous students into high-need areas here in the United States. All of that is just kind of a loss. Now, your other question, like “Debbie, all you’re doing is talking about undergrad, undergrad, undergrad. What about graduate students?” The research that I really focused on this winter was about this Carnegie Access and Earnings framework, which is exclusively about the undergraduate experience. The scorecard data does include earnings data for graduate students, and the OBB BA work going on right now is also going to be relevant for graduate students. Graduate students are eligible to get federal loans in certain circumstances, and those loans will be cut off if a student gets a graduate degree from a school where their program is not earning on average as much as baccalaureate earners in whatever state or region the OBBA decides to look at, so it’s the same kind of framework, notched up one level.

Rebecca: The other thing that I was curious about is the data that you were talking about, is where students are coming from initially, which may not be where they are working.

Debbie: Yeah.

Rebecca: Am I right about that? [LAUGHTER]

Debbie: Oh, yeah. [LAUGHTER] And I’ve got a bunch of notes about this thing, and I definitely wanted to hit this. So you’re jumping into something that I already also agree is really a problem. Two issues: do students go back to where they came from? No. The other thing that’s really problematic, I think, is that the earnings data are all aggregated on the basis of what the student studied, not what they’re actually doing. So, I was thinking in my head, like examples, I know your field is art and design, design arts. Someone who studies design arts and graduates with an art degree and goes and does marketing in New York City is going to have a very different earnings experience than someone who completes an art degree at the same school and stays in that local area and runs art programs for the YMCA. These are both wonderful jobs, both jobs that would require an art degree to be really effective, but they’re incredibly different fields. I mean, one is marketing and the other one is social services, and that’s not accounted for. So, what a person’s actually doing with their degree is not part of the mix.

John: You talked a little bit about these core-based regions that are used for measuring geographic effects. What are they, and could you tell us a bit more about how they’re defined, and whether there’s some problems with the use of those.

Debbie: Yeah, the two year schools kind of pushed back and said statewide data doesn’t make any sense for us. So the Carnegie Foundation said, “Okay, the regional adjustment for two-year schools, we should use the data from the closest geographic region to their service area.” The Census Bureau has these geographic entities called core-based statistical areas. A CBSA is a geographic area that contains a large urban center, and then the surrounding areas that are kind of integrated economically with that urban center. Like, I live in Oswego, New York, which is about 30 miles north of Syracuse. I’m in the Syracuse CBSA, which makes perfect sense. There’s so much stuff that we depend on Syracuse for, and people go back and forth there all the time. So, Carnegie said, “Okay, let’s use core-based statistical areas for the two-year schools, and let’s also use them for these public regional universities.” There’s this category of universities called a regional public university, or an RPU, which is most public universities that are not focused on research. So, in New York, Stony Brook, and Albany and SUNY Buffalo, those are all research-focused institutions, they’re not RPUs. Almost all of the other four-year public universities in New York are considered RPUs. So, Carnegie said, “Well, they’re called regional, they must be serving their region. Let’s do all of our benchmarking for them based on the core-based statistical area.” Well, I really dug into this with my research, because the truth of the matter is most of these regional public universities are not recruiting heavily from our own regions. At most, RPUs would have maybe 20 to 30% of the students from their region. We’re all recruiting heavily in the big urban areas, because that’s where the students are. This is the whole piece of this enrollment cliff. Not only is certain states and regions losing students, but the students who are left are in the cities, and if we want to maintain universities out in the smaller communities, we’ve got to move the students out into these smaller communities. So I did some actual sensitivity analysis to see, does it matter? Does it impact the outcomes for these RPUs in the Carnegie world if you change from looking at them through a core-based statistical area lens, or using just their regular state lens?” And there’s a pretty big impact. It really can make kind of a big difference. One of the other things I looked at, just to sort of confirm for myself that this is kind of questionable, is I was thinking all these RPUs have… not all of them, but many of them… have huge dormitories, [LAUGHTER] and we have the ability to house huge percentages of our student bodies. So, while most two-year schools don’t have dorms, and the students have to come from right there in that community, that is just not true for the RPUs. I did a lot of work looking at the impact of this flip between CBSA and state data on the metrics measuring diversity. I didn’t do as much looking at the income piece, but it’s definitely a problem. Most RPUs are not getting the bulk of their students from their CBSA, and yet their benchmark salary is being determined, in very large matter, by the incomes in that CBSA. Is this good? Is it bad? I don’t know. It is a validity question, because we’re measuring something, thinking it means one thing when it really might not.

Rebecca: One of the other metrics that you were talking about is how the Department of Ed is comparing to median salaries of high school graduates. Can you talk a little bit about how they’re doing that, and what concerns you might have around that, in terms of like how they’re benchmarking which programs get loans.

Debbie: I’ve been speaking mostly about how the Carnegie made adjustments in order to accommodate regional variation. I want to make it clear at this point that the Carnegie framework did not consider field of study, which is where I think you were kind of starting to head, Rebecca, because it’s the field of study that the Department of Ed wants to use to cut loans off. They are not suggesting cutting off loans and grants to entire universities, although that is a possibility if a university has a really large proportion of its programs failing to meet the benchmark, then they could talk. I don’t know. But it really is this program level data. So, my understanding is that the Department of Ed, right now, is trying to figure out how to do some regional salary adjustments that may or may not look like how Carnegie did it, but the OBBBA data set is going to be doing these regional adjustments on salaries aggregated to reflect program of study, so you can go in right now to the scorecard, and you can go into fields of study, and for fields of study that have an adequate number of graduates, you can see what is the median earning for those graduates from that program four years later. On the same page, it has a little bar that says here is the average earnings of high school students in the United States at this point in time, and then there’s a bar right beneath that that said, and here’s the earnings for this school’s state. So right now OBBBA would be leaning on a data set, or the scorecard is saying here’s the field of study, but everybody gets matched up to the same national high school graduate earning data, or state high school earning data, and what I mean by high school earning data, it’s earnings of people who are employed full time in that year whose highest degree is a high school diploma.

Rebecca: So basically the numbers are comparing someone who studied this particular topic with anyone who’s in any job with a high school degree [LAUGHTER] in any field. [LAUGHTER]

Debbie: Yes, yes, and you know something that I haven’t really thought too much about, but it’s one of those things that I think I think about it in the middle of the night. The federal government right now is spending a lot of time and effort to make more federal funding available for short- term academic programs, which is like technical training. I feel like the federal government is working hard to improve the salary and earnings [LAUGHTER] of people with a high school degree, you go and get a certificate in a particular field, which is great, and I completely support this, but these high school earnings figures, I think, are going to be coming up. If the federal government is successful, the benchmark that they’re going to be comparing the four-year schools to is going to be going up more. I’m not really sure that’s going to happen, because I think earnings are really more a reflection of the labor market than they are a reflection, particularly of field of study and variances between different programs. Another problem, though, that I really want to talk about, and I hope this doesn’t give you heebie jeebies, Rebecca, because I know you’re more of a qualitative person and less of a quantitative person, but all of this benchmarking is going to be made based on comparing median earnings of a group of people to median earnings of a larger group, the high school comparison, so we really have to ask the question, we hot to dig back and think, okay, what is a median, or even what is an average, and what does it mean to enact a policy where we treat an entire group of people in a particular way based on the average of a group that that person happens to be a member of. This is a bigger problem, really, for Carnegie, because they were putting people in groups left and right, but this is a problem. This fact that the median is not necessarily particularly representative, because there are people who have much higher salaries and people who have much lower salaries. So, how fair is it to treat everybody in a program one way because of a median value, there’s two real issues here. The first is the issue of the cutoff value. I’m trying to think of a really good example to illustrate the cutoff value problem. In higher education, it’s very common for universities to say “everybody with a high school GPA of 3.5 and above is automatically admitted, directly admitted.” The cutoff problem is that there’s going to be a lot of people who have a 3.49 who have very, very good reasons for arguing that their 3.49 justifies their admission to this university to much greater extent than some other people that have a 3.5. Maybe that person went to a very exclusive, difficult high school, maybe the person began high school speaking a foreign language, maybe the person had trauma in their last year, all that stuff, and we all know colleges have these vast mechanisms for making exceptions that are required because of the cutoff value problem. Whenever you’re going to take a quantitative element and put people in groups, you’re going to have a cutoff problem. It’s like for the OBBBA, the cutoff problem is there’s going to be programs where the median high school salary is only $1 or two or three, it’s very, very close to the median for this group of students, for whatever reason. And that median could be low for a lot of reasons, maybe it’s low because that program has a bunch of students in grad school, maybe it’s low because those people all decided to take a mission year and they’re just now starting their careers. Whatever it is, you’re going to have people really close to the cutoff value. The second numeric problem, you have to think back when you were in stats class and they made you learn all about the standard deviation and the variance around the midpoint, this is a huge, huge problem. So, just to illustrate this, if you think about a couple of universities, and you think about business school graduates, you could have one university where the average business school grad earns 50,000 and another one where the average earns 40,000 so there’s a $10,000 difference between those two. Well, I can guarantee you, if you looked at either one of those, at the 40,000 you would find a lot of students earning over 50 and even over 60,000 and you would find lots of students earning 30,000 and below. The definition of a median is that half the people are above and half the people are below. There’s been a lot of research in higher education, specifically the research I’m most familiar with was done by the National Survey of Student Engagement, the NSSE. About 30 years ago, the NSSE started collecting student experience data, and very quickly they started putting out data showing that the variance of student experiences within any single school is vastly greater than the variance of student experiences from one school to another. This is just by definition, this has to be true in this earnings data. S o we’re very likely going to be eliminating programs that could have served students where we would have predicted that at least half of those students would have done just fine in the earnings metric. Now the scorecard has a ton of data about this variance measures. For every single program, they show the standard deviation, they provide a mean, they provide a median, and they provide the quartile values at the third quartile and the first, so that you can measure and see how wide is the gap within which 50% of students fall. The fact that they’re providing all this variance data tells me the people at the Department of Ed deeply understand the importance of variance, but deeply understanding it mathematically doesn’t explain to me how they’re going to accommodate for the variance when they start deciding which programs get cut off, because they have not talked about that at all. So there’s a lot of stuff really coming out here, [LAUGHTER] a lot of questions still on the table.

John: And you mentioned the cut off value, and how it’s somewhat arbitrary, and it’s very precise, though, they come up with a specific value, and yet so many of the benefits of education are not measured in salary. People with college degrees have lower unemployment rates, they have longer lifespans, they have higher quality of life, as measured by all sorts of happiness surveys. They have lower probabilities of divorce, they’re less likely to commit suicide, they’re less likely to commit crime, and so there are many aspects of jobs and the returns to education that are just completely being ignored by this focus on one specific value, and that’s kind of troubling.

Debbie: It is troubling, and it’s very, very sad. I hope that we can eventually, as a country, return to a time where we value learning and personal growth. I think our labor market is kind of not really supporting all of our people particularly well right now. I would like to live in a world where if someone is called to ministry, that they don’t have to worry [LAUGHTER] that they can’t go and get a degree that they can afford to pay for, because being a minister is not going to pay very much, or if a person is called to be a pianist, concert pianists don’t always earn a lot of money. Does that mean we taxpayers, with our taxpayer support, that we shouldn’t support that person’s education? I don’t want to live in a world that doesn’t have concert pianists who have been supported all the way through getting a Doctor of Music Arts, because the people who have those degrees are amazing in the way they connect our world to our history through music, and I’m picking on fields that are often sort of the punching boys for “don’t study theater, you’ll never make an income.”

Rebecca: But these are the fields that often contribute a lot to a community, and these measures don’t actually have anything to do with community benefit or the public good.

Debbie: Yep, the public good.

Rebecca: So, on that note, [LAUGHTER] we always end by asking, what’s next?

Debbie: I’m so glad that you are ending with that, because I think there’s no question we will be… we in higher education… will be controlled by these student earnings data for a while. This final OBBBA ruling is supposed to come out of its last session of a negotiated rule making at the end of May, we’re sitting here, May of 2026, we are speaking about this as it’s happening. If you’re starting to pay attention to this, or you’re looking for information about it, I want to enable you to learn more and be empowered. So, really, what’s your favorite publication for higher ed stuff? Is it the Chronicle of Higher Ed, is it Inside HigherEd or even The New York Times and will be covering this information. What you’re looking for is, they might speak about this ruling as financial value transparency work. The old language, which some of us are still kind of stuck in, we talked about this as gainful employment regulations. I have just started seeing reference to a new acronym, STATS, which stands for Student Tuition and Transparency System. I’m not sure, but I think that stats may be how the Department of Ed plans to rebrand the Scorecard, so that when they bring it out as the basic thing undergirding this new regulation of limiting students’ access to loans and Pell grants, that STATS is what we’re going to be looking at. So those are some keywords to look for and listen for, and the last thing is wherever you are, figure out who your institutional researchers are. Make sure that they are pulling up these data files. If you Google Scorecard and higher education, if you Google access and earnings, or if you look for Carnegie classification, all of these will take you to these websites where you can look for the data and download the data and learn about its structure. So don’t wait, be empowered. The federal government has a lot of power in this conversation right now, because they control the data, but we can at least begin to educate ourselves, which is why I wanted to come and talk about this, and I really appreciate that you guys gave me the opportunity, and you ask me great questions, and you listen to my answers, and I hope you’ve learned some about how the data are put together and what we’re going to be looking for in the next couple of months.

John: So one implication of all this is that, in terms of admissions decisions, would this whole incentive system encourage, perhaps, colleges to only accept white males from higher income households because they end up with higher salaries on average.

Debbie: I don’t think we’re going to go there in higher ed. What I think is more likely is an acceleration of what we’re already seeing. I have a daughter in school in Indiana, and she keeps me apprised of what they’re doing out there, so I pay attention. I think many states have used the OBBBA work as a reason to go through and cull their programs, not particularly on the basis of earnings, but to get rid of all the small programs, and these two things tend to go together. They just do. So, I know Indiana has chopped a ton of programs. Universities are eliminating small programs left and right under an argument that they’re saving money, that they don’t have enough resources to maintain these programs. Any university with an IR person worth their salary is making sure that universities do not eliminate small programs that have very high earnings. I worked at a university that had a really small engineering program. They’re not going to eliminate that program, [LAUGHTER] even though it’s really hard and expensive to run, but those students do earn really high salaries. I think, getting to your point, John, universities are so desperate for tuition revenue, I do not think that they are going to filter for the potential future earnings of white men. Some might, but I don’t know. I’ll do that research four years from now, and I’ll come back and let you know how it’s going. [LAUGHTER]

John: It’s just one of the worst possible outcomes of the incentive system that they’ve devised.

Rebecca: I think it’s really helpful for faculty to be more apprised of this information, because it’s kind of zooming past us as policy and regulations are changing so swiftly, and so having this explainer is very helpful. [LAUGHTER]

John: Yes, thank you. This was really good and it’s things that I think most faculty are not that aware of right now.

Debbie: I think people are viewing it as something that is happening to us, and as I close, saying yes, that’s kind of it, it is happening to us. There may eventually come a time when we can speak back and push to recreate a more equitable, more reasonable understanding that incorporates more of the community values and the public values that we get from higher ed.

John: And we are lucky to be in a state where there is much more support…

Debbie: Oh, yeah…

John: …for the positive aspects of education.

Rebecca: Thank you so much.

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on Apple Podcasts or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

John: Editing Assistance provided by Madison Lee.

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437. Impostor Phenomenon

Impostor phenomena can deter college students, especially students from historically underrepresented groups, from pursuing majors in STEM disciplines. In this episode, Sara Kien joins us to discuss strategies that can reduce imposter phenomena and reduce equity gaps in student success.

Sara is an Associate Teaching Professor at Northern Arizona University. She has a PhD in cognitive psychology and recently completed a masters degree in information and data science. Sara is an award winning educator with over 20 years of experience and the author of Data Science and AI in Psychology, an interactive eTextbook on data science, big data, and machine learning in psychology.

Show Notes

Transcript

Rebecca: Impostor phenomena can deter college students, especially students from historically underrepresented groups, from pursuing majors in STEM disciplines. In this episode, we discuss strategies that one faculty member has used to reduce impostor phenomena and reduce equity gaps in student success.

[MUSIC]

John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

[MUSIC]

John: Our guest today is Sara Kien. Sara is an Associate Teaching Professor at Northern Arizona University. She has a PhD in cognitive psychology and recently completed a masters degree in information and data science. Sara is an award winning educator with over 20 years of experience and the author of Data Science and AI in Psychology, an interactive eTextbook on data science, big data, and machine learning in psychology. Welcome Sara.

Sara: Thank you so much. It’s great to be here. Thank you for having me.

John: Thanks for joining us.

Rebecca: Today’s teas are:… Sara, are you drinking tea with us today?

Sara: I am. I was so excited about this part of the podcast. This tea, I have to say, is pretty legit. I love tea, and I put time and effort into tea, yeah, so I was really excited about this. So my tea comes from a local company in the southwest called Old Barrel Tea Company, and so we have one of their flagship stores here in Flagstaff, Arizona, which is where Northern Arizona University is located. And so they just have a wide range of tea options. And so this tea today, I chose berry, and then I even have some special honey, like oak-infused honey added to this tea. And so I was just really excited to get my tea ready and to brag about my tea, and also to plug the Old Barrel Tea Company, because they’re fantastic. and the oak

John: And the oak-infused honey certainly fits with the old barrel, [LAUGHTER] nicely.

Sara: Yeah.

Rebecca: Yeah, it sounds right up. John’s alley.

Sara: Wonderful.

Rebecca: Today I have Scottish Breakfast tea.

Sara: Hmmm

John: Good. I had that a couple times yesterday, but today I have a ginger peach green tea.

Sara: Oh yum.

John: We’ve invited you here today to discuss your work addressing impostor phenomenon and your work in redesigning data science classes in psychology. What does the data suggest about the prevalence of impostor phenomenon among college students?

Sara: That’s a great question. It’s also a bit of a complicated question, because it really depends on how impostor phenomenon is measured, and it also really depends on the context. So just to provide a little background regarding this construct, impostor phenomenon, which is also commonly known as impostor syndrome… so I think a lot of folks will be familiar with that terminology… was actually coined in 1978 by Pauline Rose Clance and Suzanne Imes as part of their work examining or investigating highly successful women who had a really difficult time internalizing their success. And so at that time, they coined the term impostor syndrome, and over the years, increasingly, the research has suggested that impostor syndrome, or now as we refer to it, impostor phenomenon is highly prevalent. It’s quite pervasive, actually, with recent findings suggesting that, in terms of just generalized impostor phenomenon, rates might be high as 80% in the population of individuals experiencing a sense of impostorism. And so what is impostor phenomenon? What are some of the defining features or characteristics? Currently the field identifies three elements. So the first is a really intense or chronic feeling of self doubt in spite of overwhelming evidence of achievement. So really just a belief that you’re a fraud. That’s really the heart of impostor, right? That I’m an impostor, that I’m a fraud, that I don’t belong here, that I’m here by accident. Everybody else belongs here, but I don’t. And so that second element, like that I’m here by accident, is discounting our success, or believing that our success is undeserved, and that we attribute our success to factors other than ability, so luck, for example, or maybe in the case of academics, a lenient professor. So I received an A in that course because my professor is really lenient and it’s just an easy course. Or I just worked harder than everyone else, but everybody else just has, like, natural ability that I lack. And again, I just really want to emphasize that it’s not just any feeling of self doubt, but really a feeling of self doubt in the face of conflicting evidence suggesting otherwise. So like in many cases, in spite of overwhelming achievement. And so how can we experience such levels of self doubt that contradicts the evidence, by discounting the evidence. And then the third element is just a fear of exposure. So if I’m a fraud and I don’t belong and I’m an impostor, then I’m just constantly sort of hyper vigilant about covering my tracks, and very concerned about being exposed as a fraud. As I mentioned, there’s recent evidence to suggest that rates of academic impostor phenomenon can be as high as 80% in the general population, and for this reason, recently, researchers have moved away from “impostor syndrome” as a relevant term to “impostor phenomenon,” because that level of prevalence really suggests potentially more systemic issues, rather than individual level factors. So syndrome suggests that there are issues at the level of the individual. In addition, it’s not a clinical diagnosis, syndrome really often refers to something that’s more clinical in nature. This is a common set of thoughts and feelings that are experienced by many individuals, quite commonly. With respect to academia, more specifically, the estimates for the prevalence of academic impostor phenomenon vary quite widely, again, often depending on how it’s measured. So, in some cases, the measurement might just include feelings of impostorism. But in other cases, measures might include all three defining elements that I mentioned earlier. And really one of the issues has been that within academia, or academics, more specifically, we haven’t had a relevant measure of academic impostor phenomenon. And so the evidence suggests that the rates range from maybe 20% to 50% or higher, depending on the degree program, depending on the context. And so in degree programs that tend to be more competitive, where there’s an emphasis on like hyper-productivity and the stakes are really high, like in medicine, for example, we see higher levels of impostorism. And again, that just highlights potentially systemic level issues, system level processes that are contributing to how individuals are experiencing their success and how they’re interpreting their experience within academia. So, fortunately, recently, some of my colleagues have developed an academic impostor phenomenon measure. So Valerie Todd and David Mcilroy published a validated measure of academic impostor phenomenon in 2025. Recently, as part of a joint effort within that collaborative team, we have been applying that specific measure in a program of research that’s examining academic impostor phenomenon. We’re very excited about the potential to examine rates of impostor phenomenon in the academic context, more specifically. And then in our case, as a research team, we’re all psychologists, so we’re starting with psychology majors and exploring rates of impostor phenomenon within the field of psychology. I guess one thing I could add, actually, before I say a little bit more about our program of research with respect to the validated measure that was recently developed by Todd and Mcilroy, that that measure is available for anybody who’s interested in the Journal of Current Psychology. And then the other thing I wanted to mention, in terms of addressing prevalence within academia and the call for a more validated measure, there’s an excellent review of the literature that was published in 2023 by Dana Ménard and Laura Chittle in the journal Review of Education. And so for anybody who’s interested in more details regarding prevalence and measurement, that’s a really excellent review.

Rebecca: It’s exciting to hear that there’s new measurement tools available, because even in casual conversation with students, in my context, it’s orientation for all the graduate students at our institution, they all easily say, “Yes, I know what that is. [LAUGHTER] I’ve had experience with that.” And when we bring it up and try to address it as a group, there’s a really high affect towards that in acknowledgement that that’s an important thing that we’re addressing in our orientation for these students.

Sara: Exactly. So that’s such a great point, because that actually leads to the next thing that I wanted to say. But just to address that specifically, as we’ve been developing this program of research, the number of students who are interested in getting involved in the research, either as participants or as undergraduate/graduate level researchers, or even just colleagues, like other faculty. So this is pervasive throughout academia, feelings of impostorism and self doubt. In spite of academic achievement. The number of individuals who want to get involved in this work really is quite overwhelming. For students. It’s very relevant, especially within the field of psychology, as I’m sure is the case in other fields, students really want to make a difference, and they’re very familiar with their experience and the experience of their peers, and they want to get involved in work that they think will be supportive and help to support wellbeing among their peers more generally. And the same is true for faculty. Of course, faculty care about student success and want to do everything they can to support students and so learning more about this phenomenon and the factors that predict this phenomenon, or intervention strategies and even to support their colleagues or even help to enhance their own wellbeing within the context of their career. It’s just really relevant. It’s very personally relevant for many folks in academia. So this research team includes Valerie Todd and David Mcilroy, who are both at institutions in the United Kingdom. So this is part of an international collaboration, but also Jennifer Coleman at Western New Mexico University and Ivette Merced at Irvine Valley College. We’ve started investigating rates or prevalence of impostor phenomenon among psych majors with this new tool, and what we found is that, as you just mentioned earlier, actually the majority of students report some level of impostor phenomenon. And then what’s also interesting with respect to prevalence, and so I mentioned that it’s a little complicated because it turns out it’s context specific. As part of this work, I’ve actually been leading one line of research in this larger program that’s focused on supporting students, supporting psych majors in more STEM-focused courses as a part of their psychology degree program. So we contextualized this tool to measure academic impostor phenomenon in relation to statistics, more specifically, or research methods more specifically, or psychology in general, in addition to the more generalized measure. And what we found is statistically significant differences in average scores of academic impostor phenomenon depending on context. For psych majors, academic impostor phenomenon in relation to statistics scoring significantly higher than other types of AIP. So again, what’s the prevalence? It really depends on how we measure it. It depends on the context, it depends on the domain, and we’re seeing like just a growing body of research and literature in this area. So I think it’ll be really interesting to continue exploring this question moving forward.

John: So you mentioned some ways in which it varies. You mentioned in statistics classes, for example, there seems to be higher rates. You mentioned earlier that in the more competitive fields, there seems to be more. What other factors seem to result in higher levels of impostorism.

Sara: So, in terms of the factors that predict impostorism, there are a few individual level factors, but we’re seeing increasingly that the individual level factors really interact with what’s happening more at the systems level, with systemic factors. Some predictors include some personality characteristics. There’s some evidence to suggest that neuroticism, for example, predicts impostor phenomenon more generally, as well as academic impostor phenomenon to the extent that that’s been measured in academic context. Perfectionism is strongly correlated with academic impostor phenomenon. We also see other correlates. So for example, academic impostor phenomenon, and impostor phenomenon more generally, is associated with mental health issues like depression and anxiety, psychological distress, burnout. But one thing to note here, in addressing these correlates and the factors that predict academic impostor phenomenon, is there’s really a lack of research that investigates causality. So it’s difficult to know, for example, whether feelings of impostor phenomenon give rise to perfectionism or lower self esteem, which is another correlate of impostor phenomenon, or whether lower self esteem and perfectionism predispose individuals to higher levels of impostor phenomenon. So it’s hard to discern the nature of that relationship, but some other factors as we start thinking about like, “Well, what’s happening at the individual level versus a more systemic level?” There’s been a body of work examining demographic differences in impostor phenomenon. So Kevin Cokley at the University of Texas at Austin has been studying impostor phenomenon in academic contexts for over 10 years, and has published some really interesting work in this area, and also in the area of mental health implications of impostor phenomenon. And again, that review that I mentioned earlier, the Ménard and Chittle review, published in 2023, does a really nice job of highlighting essentially what is intersectionality, or the interactive nature of individual level variables and what’s happening at the systems level. So with respect to demographic factors, a number of researchers have explored group differences between individuals who are historically minoritized in certain settings or pathways, and examined variability among those populations. And ultimately, the findings are mixed, with some research suggesting that there are group differences, for example, gender differences or differences based on race or ethnicity, while other research suggesting that there are no group differences. And so follow up research has revealed that with respect to group differences, the answer is, “it depends.” So, there aren’t just inherent differences in academic impostor phenomenon across demographic groups, with certain minoritized groups, for example, Women in Data Science focused degree programs or computer science focused degree programs. In the field of data science, for example, women only make up 20 to 25% of all data scientists. So in fields where women are historically minoritized or are underrepresented, we don’t necessarily see higher levels of academic impostor phenomenon among women. What matters is the context. So whether the context that women are in highlights those disparities. So is there evidence of racial discrimination or gender discrimination in these environments? Is there evidence of prejudice? Are there sufficient role models who can serve in a mentoring capacity for individuals who might be underrepresented within a particular industry or domain, and is there access to representation? In addition, often environments that are more competitive in nature tend to exacerbate impostor phenomenon for individuals who might be historically minoritized or underrepresented in certain domains. And so really, what the research suggests is that academic impostor phenomenon may serve as a mediator or a mechanism by which prejudice and discrimination underrepresentation, hyper productivity and competitiveness can impact mental health. So without that context, group differences in impostor phenomenon may be similar, but if you add those stressors, then we might see an exacerbation of impostor phenomenon, in the sense of: “I don’t belong here. I don’t belong. I don’t fit in. I don’t know how I got here. I’m at risk of being exposed for my lack of ability,” which then can have implications for mental health and for future outcomes.

Rebecca: You’ve talked a bit about the prevalence and that it’s pretty common that people have some of these feelings. What are the consequences if students experience impostor phenomenon in their persistence?

Sara: The consequences can be widespread and cascading, unfortunately, and different people handle the experience of impostor phenomenon in different ways. Generally speaking, the research suggests that some of the most prevalent or pervasive kinds of consequences include effects on mental health… so, depression, anxiety, psychological distress, burnout. There is also a relationship with lower self esteem, lower academic self confidence or self efficacy, so your belief in your ability, which aligns well with those three elements of impostor phenomenon… maladaptive perfectionism, so a kind of perfectionism in which you set almost unattainable standards and goals which can exacerbate feelings of distress and burnout and exhaustion. And in turn, these mental health struggles can lead to unfortunate outcomes, for example, procrastination, like, how do we cope with these kinds of mental health issues, right? And how do we cope with these distressing thoughts and feelings related to self doubt? So procrastination, avoidance, and withdrawing can lead to delayed graduation. In the case of students, we might change degree programs. In the case of faculty, we might change careers. We might leave academia and pivot and pursue a different line of work. Sometimes students are at risk of dropping out. Another unfortunate outcome that can occur is a type of self sabotage, in which students become less risk taking because beliefs about their lack of ability, in other words, are less likely to pursue certain scholarship opportunities, or maybe less likely to pursue graduate school, or, in the case of professionals within academia, are less likely to pursue promotion. So that’s one kind of consequence or outcome, another outcome related to perfectionism. And then what we see also, in relation to certain personality traits like conscientiousness, is that we see on the flip side, some individuals compensate over-preparation, which can be a mechanism leading to exhaustion and burnout. So then again, we see, in terms of the impact on academic performance like GPA, the findings are mixed because many individuals who are experiencing impostor phenomenon overcompensate through over-preparation and perfectionism, so they’re still dealing with the mental health struggles associated with impostor phenomenon, but because of a fear of being exposed, they’re working harder than anyone else to try to hide what they perceive as their lack of ability. The language I’m using is like “t\They’re doing this, [LAUGHTER] you know, this is what they do,” but just as full disclosure, most of us are familiar with this phenomenon. So even for myself, on a daily basis, I’m challenged with feelings of impostorism. Even preparing for this podcast, I have a perception that there’s a certain level of expertise that I should be demonstrating as part of this podcast interview, have self doubt at times about my level of expertise and whether I can communicate effectively. For me, I fall on the more perfectionist side of the equation, so that I’m at risk of over-preparing and starting to feel self doubt about whether I can cover everything that I want to cover. A little later, we’ll talk about strategies and intervention for addressing feelings of impostor phenomenon. But I have to take a step back and recognize what’s happening and reframe my experience, and just to highlight that this is a common experience, and even for those of us, or maybe even especially for those of us who are conducting research in this area, we’re motivated by similar kinds of experiences that we’ve had that have impacted us throughout our educational journey or throughout our career. So with respect to students, for educators who really care about students and who are really student centered, it’s really important to consider the mental health struggles that they might be experiencing and the ways in which those could be impacting their performance in the classroom as a function of academic impostor phenomenon, including whether students participate in classroom discussions or how engaged they are in group work. If they are concerned about a sense of belonging, whether they belong, they might feel less comfortable sharing or engaging with other students, with their peers, and in particular, if they feel that there’s risk of being exposed as a fraud. So in many cases, a student who may seem withdrawn isn’t necessarily disinterested or uninterested in the course material, they might be dealing with significant feelings of self doubt, fear of exposure, that are leading to mental health struggles, all of which might be associated with their behavior in the classroom.

John: A while back, we interviewed Peter Arcidiacono, who was one of several authors of a study that looked at the attrition rates from students in STEM majors. In particular, what they found in the study was that women, on average, did better in introductory STEM courses, yet they were more likely to not pursue a major in it, even though they were interested in a major, in large part because of the lower grades received in STEM classes. Is it likely, perhaps, that impostorism may be one of the factors where the signal of lower grades in some disciplines may encourage some people to leave the discipline, especially if they’re already underrepresented in those areas.

Sara: Yeah, absolutely. impostor phenomenon could be one of probably several factors that are relevant, like one of the things that unfortunately occurs in more competitive degree programs, like STEM degree programs, a kind of a culture and environment where showing struggle can be penalized, where there’s additional pressure to maintain a perfect facade. If an individual is from a historically minoritized background with respect to that degree program or that domain, and is experiencing a fear of exposure for a lack of ability, may be less likely to reach out for support, may be less likely to engage in help seeking behaviors where they share openly about their concerns and their doubt and their struggle, and therefore are less likely to receive support, both in terms of mental health, but also academically. And then, as I mentioned earlier, what are the factors that predict persistence. What helps the student to be more likely to persist and to follow their interests and to follow their passion? Self efficacy is a strong correlate. So belief in your abilities, which is undermined by impostor phenomenon… faculty support which is less likely to occur if students are afraid of being exposed, and if the culture, as I mentioned, emphasizes projecting an image of success, so less likely to access faculty support if we feel penalized for sharing our struggles. Aso, you know, one major issue with respect to impostor phenomenon is that we don’t talk about it enough. It’s such a relief to hear that more institutions are introducing these discussions for incoming classes of students, because it’s not just what students can be doing, what faculty can be doing, but really what needs to be happening at the institutional level, where we’re normalizing impostor phenomenon so that students feel like they’re not alone in these experiences, and they feel more comfortable reaching out for support and sharing their struggles, especially in highly competitive contexts. For students who start to experience any type of failure, who are internalizing their failure, but failing to acknowledge their success and maybe even essentializing that failure as an indicator of lack of ability, those failures are pretty high-stakes situations. For those students, that’s an indicator of lack of ability that suggests that you’re not cut out for that field or that discipline. In those more competitive environments, it is the case that grades and research productivity and networking success are pretty high stakes, so early evidence of failure can feel catastrophic in those types of competitive environments where the stakes are so high. And again, if we had more opportunities to normalize the experience, more faculty support around these issues, potentially students would feel more comfortable reaching out and getting the support they need early. I really want to emphasize that it’s not students who are self selecting out. It’s really systemic, which is why, at an institutional level, we need to provide these supports. Without an institutional support system, it’s really the system pushing students out, especially students who are historically underrepresented, who maybe also feel lack of role models that they can reach out to, or lack of representation, which exacerbates their experience of impostor phenomenon.

Rebecca: You’ve talked a bit about the importance of normalizing impostor phenomenon as a way of systemically starting to address some of these issues, because if more of us in leadership roles or in an educator role are also modeling that we experience this too, then it becomes less scary for a student to also admit those same experiences. What are some of the strategies that you’re using in your own classrooms, to start to mitigate the feelings of impostor phenomenon and the potential outcomes that can result?

Sara: That’s a great question. I feel like there are some strategies that I’ve been implementing for several years, and I also continue to improve in my ability to provide support in this area. Normalizing, as I mentioned, is a really important one, and we can also model our own impostor phenomenon experience in an effort to normalize. And what I find is that students experience great relief in learning that an individual who’s in a position that they might aspire towards also has experienced similar kinds of feelings. And really, what I found is that it helps to really open students up, and then students are more likely to share some of their own experiences of self doubt and concern. In my case, I’m teaching research methods and data science courses within the field of psychology, and the statistics and research methods courses for psych majors tend to be the most dreaded courses. And as a woman within the field of psychology, teaching data science, where women are underrepresented by and large (even in the subfield of quantitative psychology, at the upper levels, we see an under representation of women), I think it provides additional support for students with diverse gender identities to relate, in particular, to a role model who is underrepresented with respect to that particular domain or within that field or subfield. And so I do as much as I can to just share openly and honestly, to allow myself to be vulnerable in a public setting with students. For me personally, that’s required that I do my own work in addressing my feelings of self doubt and trying to understand the source of those feelings. Then that leads to the second highly effective strategy, which is cognitive restructuring or reframing. It’s quite normal to have thoughts and feelings related to self doubt, even if we understand the source of those thoughts and feelings, it’s still common for us to experience those thoughts and feelings, but we don’t necessarily need to attach ourselves to those thoughts and feelings. So reframing those experiences when we notice them can be highly effective, and there are a few different strategies for doing that. Mindfulness meditation is really helpful in becoming increasingly aware of automatic thoughts and emotions that arise, and becoming aware of those thoughts and emotions in a non-judgmental way. So mindfulness meditation is often a strategy that’s suggested in relation to cognitive reframing, but once we notice those thoughts and feelings, we can apply a new frame, for example, a growth-mindset frame. One thing I should emphasize is that there’s actually some evidence to suggest that the outcomes associated with impostor phenomenon are not necessarily negative, that there are actually some positive outcomes associated with impostor phenomenon. For many of us, if we experience feelings of self doubt, it can be a motivator. It can motivate us to learn more and grow in our abilities and to work harder. So when we experience feelings of self doubt, we can actually reframe even that impostor phenomenon from a growth-mindset perspective, like these feelings are just like my mind and body’s way of helping me to feel motivated. Of course, if they become maladaptive and start giving rise to depression and anxiety, then it’s important to start addressing those specific thoughts. More specifically, one example is if we’re feeling self doubt and concern about our ability in relation to any academic task or a particular academic course. Instead of identifying a specific end result that relates to social comparison, like I need to be at a particular level, we can reframe our experiences just in a perspective of growth. You know, I’m going to put effort into this activity that I care about, and my goal is to simply continue growing and developing in my experience, regardless of standards of success that are presented within a particular field or within a particular profession, so to reframe in terms of like interest and growth and effort, rather than essentialized abilities that have a particular end goal. One helpful approach to cognitive reframing is to reframe our thoughts and emotions in terms of growth mindset. So a growth mindset emphasizes effort and improvement, even in the face of failure as a function of effort. So really understanding that our abilities grow out of interest, passion and effort. In contrast, a perspective of traits or abilities as fixed suggests that these traits and abilities are innate, that we’re born with particular traits and abilities, so that failure reflects a lack of ability. Really, failure is an opportunity to continue to learn and grow, and imagine that we could continue to improve as a function of effort, even in the face of failure. So that would be an example of cognitive reframing in relation to growth mindset. And research has shown that growth mindset, in particular, is a really helpful approach to cognitive reframing.

John: Are there other things at the institutional level that can be done to reduce the impact of impostor phenomenon?

Sara: Yeah, and actually, I can say a few more things about instructor-level support. So in addition to normalizing and cognitive reframing, other approaches that are helpful that I also try to encourage in my own classroom include helping to support sense of belonging. So opportunities for students to work together in meaningful ways where they actually get to know each other and can support each other in accomplishing a challenge or a task is an effective way to help offset feelings of impostorism, but also to allow students opportunities for support among their peers. And as part of the research that I’ve been conducting in collaboration with my research team, we’ve actually started developing more formalized interventions that incorporate all of those elements, so normalizing, reframing, cognitive reframing, the value of faculty support and modeling, the relevance of role models that students can relate to, and increasing sense of belonging. We’re just currently launching a study that specifically examines the effectiveness of an intervention that includes all of those different elements. At the institutional level, some strategies can include integrating mental health support into the curriculum, increasing access to mental health support for students, normalizing at the departmental or institutional level, which is something we’ve already discussed, having those conversations for, like incoming cohorts of students. There’s research showing that faculty who have greater self efficacy in addressing diversity are more effective at addressing diversity in the classroom, and that can be particularly relevant for addressing impostor phenomenon that’s exacerbated among historically underrepresented students, students from racial, ethnic, gender, sexual orientation backgrounds that are not necessarily represented within their fields of interest. Some of the findings coming out of our teams include the importance of classroom comfort and faculty support, so normalizing and discussing these issues, not just at the level of student, but also among faculty, providing opportunities for faculty to learn and share about their own impostor experiences, so that they are better equipped to bring these kinds of strategies into the classroom or to have these kinds of conversations with students.

Rebecca: We always wrap up by asking, what’s next?

Sara: The focus for our research team, as I mentioned, is really to continue this intervention work, and members of our research team continue to offer workshops as well. We give talks and seminars related to impostor phenomenon that can help to support faculty and staff and students within academia as they address impostor phenomenon in their own lives, but also that offer strategies and tools and techniques that they can bring with them into their departments and into their classrooms. We want to continue to expand the research to include more diverse contexts, disciplines, and even more diverse institutions. So right now, we’re focused on psychology majors, but we are really looking forward to extending this research to other disciplines and other institutions. As I mentioned, it’s an international collaboration, and we’ve had a lot of interest among other faculty and researchers who want to join this effort. And so we really want to expand our research to include international contexts, and then to continue to develop workshops to support faculty training around academic impostor phenomenon. We’ve discussed the possibility of writing a book together that addresses, in particular, context specificity of impostor phenomenon. So one of the novel findings that we are bringing to the literature is the variability in academic impostor phenomenon in relation to even specific courses within a degree program, in relation to different contexts within a discipline. And so I think it’s really important to continue investigating intersectionality and the complexity of impostor phenomenon. Under what circumstances do particular contexts give rise to impostor phenomenon? So it’s not just like for whom, but for whom under what circumstances. And another element of that is, for whom, or under what circumstances, are particular strategies or interventions effective. So there probably won’t be a one-size-fits-all formula for helping to mitigate experiences of impostor phenomenon. The strategies that are effective will depend on for whom and under what circumstances the kind of impostor phenomenon that a student is experiencing. And so we’re really excited about really diving into the complexity of this phenomenon, of this construct.

Rebecca: We look forward to hearing where the research leads and your findings.

John: Thank you for joining us. This is an issue that clearly is affecting a lot of people. So getting more information out to other educators, I think, is going to be helpful.

Sara: I’m really grateful that you invited me to participate in this podcast. As I mentioned, I did some cognitive reframing for myself in preparation for this interview. And for me, one of the helpful thoughts and strategies was to just acknowledge that even if there’s some information that I really would like to cover that I forget, let’s say, or like, even if I’m not quite as comprehensive in addressing all of the relevant points that I would be really excited to share with you, that increasing awareness at any level is meaningful with respect to academic impostor phenomenon, because almost all of us experience it, and unfortunately, many of us experience it in isolation. So the more aware we are of the shared experience of self doubt, even in the face of high levels of achievement, I think the better equipped we’ll be to navigate our own educational and professional journeys in an informed way, in a way that will help us to maximize our true potential and pursue our passion and interest. I just really appreciate an opportunity to share some of this information, to have this dialog and this discussion. It really is my passion, in particular, to support students and to support psych majors in STEM related courses. So, thank you.

Rebecca: Thank you so much.

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on Apple Podcasts or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

John: Editing assistance provided by Fred Llerena.

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434. TUnE Bio

Students planning to major in STEM fields, especially students from groups historically underrepresented in these fields, are often deterred by their experiences in introductory courses. In this episode, Sarah Rose Cavanagh joins us to discuss an NSF-funded initiative designed to enhance student success in introductory Biology classes.

Sarah is a psychologist and the author of four books related to teaching and learning. She is the senior associate director for teaching and learning and associate professor of practice at Simmons University and also is a regular contributor to The Chronicle and many other publications. Sarah often serves as a keynote speaker and we were very fortunate to have her join us for a keynote address at a recent Academic Affairs Retreat on our  campus.

Show Notes

Transcript

John: Students planning to major in STEM fields, especially students from groups historically underrepresented in these fields, are often deterred by their experiences in introductory courses. In this episode, we explore an NSF-funded initiative designed to enhance student success in introductory Biology classes.

[MUSIC]

John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

[MUSIC]

John: Our guest today is Sarah Rose Cavanagh. Sarah is a psychologist and the author of four books related to teaching and learning. She is the senior associate director for teaching and learning and associate professor of practice at Simmons University and also is a regular contributor to The Chronicle and many other publications. Sarah often serves as a keynote speaker and we were very fortunate to have her join us for a keynote address at a recent Academic Affairs Retreat on our campus. We’re also looking forward to her upcoming keynote address at the SUNY Conference on Instruction and Technology later this year in May. Welcome back, Sarah.

Sarah: Thanks for having me.

Rebecca: Today’s teas are:… Sarah, are you drinking tea with us today?

Sarah: Ah… I never am. I actually have a confession. I’m actually drinking a Celsius energy drink. [LAUGHTER] I’ve graduated from even coffee, but I only do this. I’m like, I don’t know if you’ve seen this, but Zoran Mamdani, he has a Red Bull once a week, and so, like Mamdani, I have a Celsius once a week. Gives me a real boost.

Rebecca: Right now is the time. We’re catching you at this moment this week?

Sarah: Well, yes, and we also ran out of coffee filters, so… [LAUGHTER]

Rebecca: That’ll do it. How about you, John?

John: I am drinking an Irish Breakfast tea today.

Rebecca: Oh, seems to be like a new favorite, John.

John: Actually, it’s because we’re snowed in and most of my other teas are up at the office.

Rebecca: I have an English afternoon today.

Sarah: What time of day is it? This seems to be a conflict. One of you is doing breakfast? One of you is afternoon.

John: It is afternoon, isn’t it?

Rebecca: yeah, I don’t know. Yesterday we recorded at 5pm and we both had breakfast teas, so… [LAUGHTER]

John: We did.

Rebecca: It might just be an indicator of how much caffeine we needed at a given time. [LAUGHTER]

Sarah: Gotcha.

John: We’ve invited you here today to discuss the TUnE-Bio project, an NSF-funded academic initiative, for which you are a principal investigator and network leader. Can you give our listeners an overview of this project?

Sarah: Sure. So the focus of the project’s right in our title. So it’s Transforming Learning and Equity in Undergraduate Biology Education by Cultivating an Ecosystem of Feedback, which is a big mouthful, so we call it TUnE-Bio. So we’re tuning biology education. And the focus of the project is really on tackling the problem of high attrition and weed out in undergraduate biology education, and by extension, STEM fields in general, the fact that so many students come to the study of biology and the study of STEM fields in general and want to be doctors and surgeons and scientists, and then they encounter difficulties in their introductory courses and leave for other majors. There’s something that is known as the STEM grading penalty, which is when students get really low course grades in STEM courses, but then they get high grades in their other courses, then that in particular seems to kind of lure them out of the field. And we want to change that, in general, because we need more scientists and we need more nurses and surgeons, but we also want to change that, because there’s also a lot of inequities in terms of who is weeded out, and disproportionately women, students of various races and ethnicities, first-generation status. All these things tend to increase the chances that you will leave STEM fields, and we want a really educated, diverse STEM workforce, and so we’re really trying to do something about that by improving pedagogy.

Rebecca: Sounds like a good initiative… [LAUGHTER]

Sarah: We think so.

Rebecca: …right up our alley around here, right? [LAUGHTER]

Rebecca: At the beginning of the project, you first gathered information on the current landscape of biology education using surveys and focus groups. Can you tell us a little bit about the process of data collection?

Sarah: Yeah, sure. So we started this grant with what’s called an incubator. So NSF has two versions of this particular mechanism, and the incubator is meant to, just like it sounds, to give you a little bit of money to start building a network, start showing the NSF that you can do what you are promising to do. And then we got a full version of the grant a few years later. So this really goes all the way back to, I think, 2020, and we were unsuccessful a few times before we were successful. [LAUGHTER] So it actually goes back to more like 2018, I think, but we got the incubator grant, and one of the things reviewers said to us is, all right, you’re saying you want to innovate in pedagogy in biology, but before you can innovate, don’t you need to know the current state of play, like, what are people doing in their classrooms currently, before you start asking them to do something different, like, maybe they’re already innovating. So we took that charge, and in the incubator year or two, we did a really large survey of people who were teaching introductory biology, all sorts of different institutions all over the country, about 300 of them, and then did qualitative interviews of 27, I think, of them… took a deeper dive. And we’re really asking people about their practices and philosophies in teaching intro bio. What were they doing in terms of assessment, in terms of feedback, in terms of grading? We asked about what they perceived as barriers to innovation. In the early phases, we’re a little more focused on alternative grading. And so we asked a lot of questions about: had they heard of it? had they tried it? Questions about that. And so that was our attempt to figure out the landscape before we started innovating with the full proposal.

John: And what did the data collection tell you about the landscape?

Sarah: Well, first, I have to say that I do think we got a bit of an unusual sample. It’s always the case in research, because we tried to keep the survey under 15 minutes. But still, who has 15 minutes to do something completely optional, and then the people who spoke with us in the qualitative interview study, that was a significant investment of time. And so I do think we got a sample of people who were really interested in pedagogy already, but, that said, we saw a lot of innovation already. So the old school model of two exams and a final in intro courses, we really didn’t see a lot of that. People were using a lot of quizzes, a lot of clickers. They were really thinking deeply, especially in the interviews. They had thought deeply about equity. A lot of the folks we talked to, they really felt the pull of doing more like differentiated instruction and really changing their pedagogy, student by student. And had a lot of frustrations with not being able to find the time to really do that better. And we also asked about barriers to innovation. And shockingly, the top three barriers were time, time, and time, I think the top was no time to implement. The second was the perception that some of these innovations would take more time. And then the third was no time to even like, figure it out, do the reading, restructure the course ahead of time, do those things. So we saw a lot of innovation, but a lot of desire for more, I think.

Rebecca: So that kind of sets the ground for the pedagogical side of the landscape. Can you go into a little bit more detail about attrition rates and the equity gaps that the project is meant to overcome?

Sarah: Yeah, sure. So a pretty significant number of students leave early STEM education for other majors, and it does seem like investigations that have probed the why of that and the motivation has really found it tying to these early low grades in these introductory courses, and I think, in particular, students who are drawn to health sciences, just the way everything set up in secondary education, tend to be students who are quite used to getting high grades, [LAUGHTER] and so having this experience of just getting As and As and As and then you hit college, and you take Intro bio, and then all of a sudden you have a C for the first time in your life. And that being very alarming. There’s also, and certainly we heard this in the survey and the interviews, in terms of the equity, something that people really thought a lot about and felt very deeply about, was the fact that, especially courses that are introductory courses, like intro bio, students would be coming to them with very different backgrounds. Some students had taken AP Bio with a tutor and all these extra meetings and already knew half the material that they were going to be taught. And other students from lower-resourced high schools did not have that experience, and faculty really struggled with that. Starting out from the gate, these students were on paths to differential outcomes, and then that would shape whether they stayed with the STEM study or not. And none of them had really easy solutions, and one of our goals in going forward is trying to give faculty tools to improve pedagogy in ways that equitize that landscape a little bit more. I mean, that basic problem is still always going to be there. It’s a societal structural problem. But if we can nudge faculty to improve how much feedback they’re giving, how motivational that feedback is, how timely it is, all of these things that maybe we can bring those students on those two paths a little closer together.

John: This issue of disparate gender outcomes in STEM fields is something we addressed a little bit on an earlier podcast with Peter Arcidiacono. This seems to be common in many disciplines, so addressing these issues, I think, could be really helpful. And one of the things that really impressed me was looking at the people in the network, or the people who are involved in this program. I’m not a biologist, but I recognize an awful lot of the names there. How was the TUnE-Bio network assembled?

Sarah: Dialing it back to those incubator years, and before our unsuccessful to successful outcomes, originally, Jim Lang and I were co-PIs, so we were both still at Assumption, and were both in the same center, and so we were working together on this, and I was actually really new to the field of teaching and learning, and didn’t know a lot of people. I started out as a psychology, emotion science, person, and only in the last 8 to 10 years moved into teaching and learning. So a lot of them Jim recommended, and then it was like a snowball. So we recommended them and some of those people said, “No, but have you thought about asking this person?” And so we kind of snowballed out, and we had our steering committee, we asked them for recommendations, and they went out from that. And then Jim retired. Then that’s when Michele Lemons my co PI who is a neuroscientist, biologist at Assumption, that’s when she joined. Jim’s still on our steering committee, but now Michele and I are co-PIs on the full proposal, and then we did a big webinar, we did a big launch meeting, and we just actively recruited. So it’s really kind of a snowball method. Also, Bryan Dewsbury is on our steering committee, and he has a beautiful essay, I think, called the soul of my pedagogy in Scientific American, and I had read that, and I was like, “Let’s invite that guy,” [LAUGHTER] and Jim was like, “Great suggestion.”

Rebecca: It’s always fun to see all of those folks assembled in the same place, virtually or otherwise. [LAUGHTER] How does this project connect to the concept of compassionate challenge that you focused on in Mind over Monsters?

Sarah: Well, since we’re focused on feedback, and I think we’ll talk about that in a little bit more, I see feedback at the heart of compassionate challenge. So my framing of compassionate challenge is that students, to be motivated and to learn effectively, they need both compassion and challenge, kind of that false dichotomy that we get into and dueling Chronicle op eds between like, “oh academic rigor” and “oh student focusedness.” Like we need all of it. And I think that we respond best and are motivated when we both are in a place where we feel psychological safety and where we feel understood and seen as people, but then where we also are challenged to rise to expectations. And feedback, I think, is just so critical for student learning, because what feedback is, is you’re giving students information about “okay, where are you at in your current learning journey, and where could you go, and how can you get there?” In that way, it’s stretching them saying, like, “Great job at the learning so far, but here’s all the other places we could go.” [LAUGHTER] But then we’re really focused in the project, on how can we give better feedback, and better feedback being compassionate, growth mindset, motivational, offered in time that they can use it, including more revisions of work, so that there’s a reason for them to read the feedback. If they assess them on a learning outcome, you give them feedback on how they did, and then they’re never assessed on that learning outcome again, I wouldn’t read that feedback. [LAUGHTER] And so I think feedback is really at the heart of compassionate challenge.

John: So right now, it sounds like much of the work of the group is done in working groups, and you have five working groups which are focused around different ways of providing that feedback. Could you talk a little bit about some of the work of these working groups?

Sarah: Absolutely, in the grant, what we’re doing currently is we’re developing tool kits, so we want to give faculty really practical ways that they could improve their feedback. And one of the other aspects of the grant is that it intentionally puts in the same room, often the same Zoom room, that we are gathering in person this May, educational developers and people from the scholarship of teaching and learning, and then biologists. And so we’re putting these minds together so that the biologists can provide the context of teaching biology, and then educational developers can provide the scholarship on teaching and learning. And we want to put them all together in a room, develop these toolkits that will help biology faculty teach in ways that improve feedback. And so one of the first things we did is we assembled these toolkit working groups, as you’re referencing John, and we just today decided to call them twigs. We keep saying T, W, G, and that’s very difficult to say out loud. And then we were on a meeting with one of our steering committee members, Linda Fergusson-Kolmes, and she was like, I keep wanting to call it twig. And I was like, “Let’s do it. Let’s do it.” So these twigs, [LAUGHTER] these each have co-leaders, and then they have members who are also amazing folks, and they’re focused on five different themes. So those themes are, first, how do we get students motivated to actually use feedback and actually read it? Because there’s some data that suggests that, especially when feedback is paired with a poor grade, students won’t even read it. So one group is developing tools to help faculty motivate students to uptake and use that feedback. Another is focused on peer feedback. Some of the tools in that toolkit will relate to LAs, learning assistants and teaching assistants, but then also ways that you can provide peer feedback in class. So motivation, peer feedback. One group’s all focused on classroom assessment techniques like clicker questions and other ways to quickly assess and get feedback on student learning. One of the groups is developing a toolkit on the seven principles of good feedback, asset-based feedback. And then finally, my favorite topic in the world, but we have some lovely volunteers who are willing to go there, AI. [LAUGHTER] if we’re doing something on feedback, they have a challenge ahead of them.

John: I don’t think we’ve had a podcast in the last couple of years that have not at least mentioned AI in some way.

Rebecca: This was yours, Sarah. [LAUGHTER] Now you can move on. [LAUGHTER]

Sarah: Yes, we’re done. Check the box. Check the box.

Rebecca: One of the things that we often hear is like feedback and grading are intermingled or tangled up together. Can you talk a little bit about decoupling of the two?

Sarah: Yeah, sure. We definitely saw this, especially in the qualitative interview. We tried to ask faculty separately about assessment, feedback, and grading, and we defined those for them ahead of time and in the process of the interview. And we defined feedback as information that’s given to students about the current state of learning or their performance on the assessment, other than grading. And then we wanted grading to be grading. Faculty found that very difficult to respond to those three things separately, because they’re all so integrated, and grading is one form of feedback, of course. We really tried to get them to focus more on things like written feedback on short-answer questions, and we have a subcommittee working on the qualitative interview coding. That’s Brian Dewsbury and Lindsay Wheeler and Michele and I, and we have a conceptual model of feedback that we’re building, and we really are thinking of feedback even as things like body language in response to students’ questions, like really expansively about feedback. And I think that the more we can decouple feedback from grading the better. And there’s actually studies showing that if you give feedback before you give the grade, if you like, kind of withhold the grade and you give the feedback, students are more likely to use it and implement it, because I think that the emotional power of the grade just blows everything else out.

Rebecca: As in, like the grade feels too final?

Sarah: Yeah, and if the grade is lower than you expected or desired, especially if it’s significantly lower, I think a lot of students get very anxious, and it can be very difficult to think really logically when your body’s all kind of in a disarray.

John: For many years, when I gave back exams, the students who did well would sit there and they’d be really happy and really not focused that much on going over it and answering questions, and the students that did badly just look kind of unhappy and just kind of set their scowling, which is one of the reasons why I switched to two-stage exams, where they took it first individually, and then it was such a different experience. I remember the time I took a short video clip of the students in the second stage, and I shared it with Rebecca, because it was just so impressive to see them actively discussing things and working through it, because it was so different than earlier experiences going over exams in class.

Sarah: Yeah, I love two stage exams.

John: And I’m reinstituting them after moving away during COVID [LAUGHTER] in one of the classes that I’m teaching. I’m looking forward to that again. You mentioned before that one of the main barriers that faculty face in trying to implement things was time, and certainly that’s a major factor. But are those the only barriers that faculty face when they try to change their teaching techniques, especially if they’re younger faculty, junior faculty in departments which may not all be using these types of techniques.

Sarah: Right off the bat, you identified one of the major ones that we heard is, does your department support innovation, and is there that support? And another thing that came up a lot, and I see this a lot across all my work in different institutions, is students [LAUGHTER] often resist innovations. And I think health science students tend to be disproportionately this type of student who is used to a certain level of grades and a certain level of positive feedback from their secondary education, and then they hit college and they want to do that same thing. And this has always worked for them, you know, these big exams, memorizing stuff, putting out the answer, like that’s worked for them in the past. And so I find when I’m working with faculty who are innovating, especially in the arena of grading, they get the most resistance from the students, who probably are going to get an A at the end of the day, because of that resistance. But those two things can combine, and I saw this at my previous institution, in the biology department actually, and there were some faculty who were really doing innovative stuff, both with grading, but also with active learning and kind of flipped classroom sorts of things. But then most of the department was not doing that, and they experienced more student resistance, I think, because they were in this setting where students would have that reassuring kind of traditional experience in other faculty at that institution, and then they would hit this one course with all this innovation and dislike it more than if more the department were innovating. So that’s another big one. There’s also, and I think this was in your question as well, but precarity of position, and that was one thing that we asked about on the survey so that we could contextualize the responses. Contract faculty and pre-tenure faculty, sometimes they innovate somehow, and it goes not so well, and then they really get burned on their course evaluations at the end of the semester, that that could put their livelihood at risk or their tenure trajectory. So that’s another big barrier, time, time, time, departments, really large classes, that it being difficult to increase the amount of feedback you’re giving students, especially things like written feedback or in person, audio feedback. If you have 500 students, that’s very difficult. So large class sizes.

Rebecca: One of the innovations you mentioned at the top was about alternative grading practices. And given that low grades are discouraging, and certainly one of the barriers for students succeeding in STEM fields, how does alternative grading sit with some of the recommendations coming out of your network?

Sarah: Interestingly, we were more focused on alternative grading in the early stages of the grant, we actually thought that was going to be a major focus of the grant, so the incubator was not honed in on feedback. It was more broadly assessment, feedback, and grading, and we asked all those questions about alternative grading. We moved toward feedback for a couple of different reasons, one being our sense that there was already amazing work being done on alternative grading by other networks and other authors, an entire ungrading conference, and feeling like that need was already being filled a little bit in the world of teaching and learning. But then also, we observed two things in the surveys and the interviews. One of the questions we asked is, How aware of these alternative grading methods? And then we asked about a bunch of critiques of traditional grading, and the extent to which people agreed or disagreed with them, and whether they had tried them, if they hadn’t tried them, why? And there were a lot of folks kind of innovating at the margins. So they weren’t going full ungrading, but they were including pieces of that, and there was some resistance to it. We heard from some people that they were not interested in it because of a variety of reasons, and so we didn’t see as high interest as we might have expected on alternative grading. But then we also saw that people were most dissatisfied with their feedback practices. So when we asked people to rate how satisfied they were with their current assessment feedback and grading practices, we saw overall, a fair degree of satisfaction, but much lower for feedback, significantly lower than for assessment or grading. And this came up on the interviews as well, that we heard a lot of dissatisfaction. People would often wince, [LAUGHTER] when we’re like, “What about your feedback? How satisfied are you with how often and the types of feedback you give?” And they would be like, “Oh, I should do better.” [LAUGHTER] So we saw that, both on the survey and the interviews, with such a high degree of interest in improving feedback compared to assessment and grading. And then also, we felt like all the alternative grading folks were already doing a great job working on that, and we thought we could maybe contribute more and have more of a novel contribution if we honed in on feedback instead.

John: So this project has been going on for quite a while now. What are the next stages?

Sarah: The next stage is very exciting. So the twigs, the toolkit working groups with the five focuses, have been working really hard, and we’re so grateful to them developing a draft of their toolkits. And then in May, we’re going to gather at Simmons University in Boston, although it’s going to be a hybrid meeting. So some folks will be joining virtually, but a lot of us will be in person, and the toolkit working groups are going to present their toolkits to the rest of the network, so not just people on twigs and the steering committee, but also people involved in the network more generally, and we’re going to give them, wait for it, feedback, [LAUGHTER] feedback on their toolkits, and then they will have a whole another year to refine the toolkits based on the network’s feedback on the toolkits, what people would see is useful to include or ways they could shape or tune the toolkits. And then there’s a last stage of the grant. The last two years of the grant is actually, and this is one of the reasons why I’m really happy to be talking with you today, maybe it can spark some interest out there. We also are going to offer some money from the grant to form regional hubs to apply for some funding to use the toolkits in local events. And so we imagine maybe there’d be like New England, Midwest, West Coast, and a couple different institutions can gather together. There’s a few stipulations. There has to be at least one community college or minority-serving institution involved from a non-deficit framework. There has to be multiple institutions interested, someone willing to host, but they can apply for these kind of vouchers to use, to bring in a speaker, or pay for some food or something in these regional events, to use some part of the toolkit in an event regionally.

Rebecca: It’s an exciting new development.

Sarah: Yeah. I like the idea of it. You just give people money to improve pedagogy and gather together. It’s like rare. [LAUGHTER]

Rebecca: It’s a nice luxury. [LAUGHTER]

Sarah: Yeah.

Rebecca: Weeding out is not just a biology thing. [LAUGHTER] It’s common in a lot of different STEM departments. Do you see that the recommendations from the TUnE-Bio project to be applied and expand maybe to these other disciplines as well?

Sarah: Absolutely, and we know it’s not just STEM but certainly feedbacks everybody. And we’re focused on undergraduate biology because that’s what the money’s for, [LAUGHTER] but a lot of us have at the heart, we just want to improve pedagogy across the board, and a lot of the toolkits, as they’re being developed, because we’ve been meeting with the twig co-chairs regularly… I think the classroom assessment technique twig is a little more biology focused. I think they’re developing actual biology modules that people can use in intro bio, but a lot of the other ones, certainly the seven principles of asset-based feedback and how to get students be motivated to implement feedback are not going to be biology specific, and are going to be useful to anyone teaching anything, I think. And the toolkits will be distributed through the regional hubs, but they’re also going to be just downloadable. We’re going to put them on our Qubes site. Qubes is a open website run by the NSF, and we have a membership. So all of these toolkits, people and teaching centers can download a workshop in a box. People who are teaching in their individual class can download the peer feedback, how to train students to give better peer feedback, so they’ll be widely open to everyone, and a lot of them are not going to be biology specific or stem specific.

John: When we were talking about the AI groups, you didn’t seem quite as enthused about the AI twig. Could you talk a little bit about some of your concerns about the increasing reliance on AI in higher ed?

Sarah: Yeah, we could have a whole thing about AI. I don’t want to have a whole [LAUGHTER] conversation about AI, but Pooja Agarwal, I don’t know if you know her, she does retrieval practice, is a widely known speaker in higher ed, but we had a bunch of meetings. We were going to do an edited collection called F-A-I, and it was all going to be just critical AI. So I’m not a fan of AI. I do think there are roles for AI in feedback, in particular, and I’m not completely resistant to that. And I think that if a student were studying alone in their dorm anyway, but there was some kind of responsive tutoring type of program that instead of doing flash cards or just underlining their notes again, they had this experience that was differentiated to them and where they were at in their learning journey, that could be very effective. My concern is that we’re going to instead replace not the studying alone in the dorm with AI, but a student coming to office hours and sitting across from an instructor and having this one-on-one conversation and developing a relationship and, oh, you just happen to also talk about an internship that the student could apply to, or students working together in small groups and giving each other feedback. So if AI is like, on top of all the other stuff we’re doing, like, I think it could be powerful and interesting.

John: Those are really good points. On the other hand, just to bring up one counter argument, we do know that first-generation students and students from historically minoritized groups are less likely to go to office hours and ask questions, and also maybe less likely to ask questions in class because of imposter syndrome or some concern that they don’t want to reveal that they don’t understand something. If they have a Socratic tutor, which is available 24 hours a day, seven days a week, they can ask it anything without fear of embarrassment, which may help them build up more confidence, so that they can then approach the instructor with questions, without being as concerned about not being able to phrase things well or revealing that they don’t understand things.

Sarah: That is a good counter argument. I would still go with the additive one, though, like, okay, let’s make that available to them, but let’s not stop all of the efforts that we do to try to draw them into office hours and into the work, into the relationships in the class, as long as we don’t, then be like, “Oh, it’s fine. I don’t have to do any of that inclusive teaching stuff anymore, because we have this chatbot,” additive, not subtractive, um hmm. [LAUGHTER]

John: And a great reference on some ways of creating a safer environment for students, a more comfortable environment where they feel more comfortable talking to their instructors is this book, I think, Mind Over Monsters is the title. [LAUGHTER]

Sarah: I may have heard of that one.

Rebecca: So we always wrap up by asking: “What’s next?”

Sarah: For the grant, the May meeting. This is definitely for me and my co-PI, Michele Lemons, and a lot of my steering committee and the twig co-leaders. This is going to be an intense four months I guess, now. So that’s the big thing, meeting together. I’m hoping it’s also gonna be really fun. I think that the network’s supposed to be a network, and I want everyone to feel like they belong to this, like community. But so far, you know, the twigs have been working kind of on their own, and the subcommittees of the steering committee. And I’m really looking forward to having everyone working together and playing together a little bit in the evenings, probably. So that’s what’s next for the grant. In terms of what’s next for me, I just signed a new book contract.

Rebecca: That’s exciting.

Sarah: So it’s called Where are all the Happy People? So it’s a psychology book, not a teaching book, and it’s about the fact that no one is happy, and how can we be happier? And so I go to different spots to try to find happy people and then build a model of happiness. So some of those spots are the nunnery. So I interviewed some nuns. Nude beaches is another. The college classroom, actually is one, and I interview Bryan Dewsbury for that. Burning Man is another. So I’m Lithuanian in part and there’s a burgeoning pagan revival there. So I’m hoping to get over to Lithuania with my sib kid who has been learning Lithuanian.

John: A somewhat different sort of research. That sounds like it could be a lot of fun.

Sarah: I’m hoping so. I just wanted to spend the next three years thinking about happiness.

John: Happiness has been a little sparse for academics, especially for the last year.

Rebecca: Well, I hope we find out where all the happy people are, and we can join them.

Sarah: Meet at a nude beach. [LAUGHTER]

John: It is 15 degrees right here today…

Sarah: Yeah. [LAUGHTER] maybe not. [LAUGHTER]

John: …or that’s the projected high later today. It would have to be one of those polar bear ones.

Sarah: Mmm, doesn’t sound safe.

Rebecca: …or happy. [LAUGHTER]

Sarah: No. Safe or happy. Shall be tucked in around a fireplace about now, I think.

John: Well, thank you. This is a wonderful project, and we’re looking forward to seeing those final toolkits. And I’m wondering if maybe there might be some TUnE math and some TUnE chemistry and TUnE economics and other projects in the future coming out of this.

Rebecca: Perhaps we’ll just tune the academy.

John: That would be much better.

Sarah: Oh, thank you both so much.

Rebecca: It’s always a pleasure.

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on Apple Podcasts or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

John: Editing Assistance provided by Fred Llerena.

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417. Life Skills in the Liberal Arts

Students engage when they see a connection between what they are learning and their future objectives. In this episode, Angela Bauer joins us to discuss the benefits of integrating life skills into a liberal arts curriculum. Angela is a biologist and the Provost and Executive Vice President at Texas Women’s University. Prior to this, she served in several  leadership positions at High Point University. Angela is also the author of Teaching Life Skills in the Liberal Arts and Sciences: Preparing Students for Success Beyond the Classroom which has recently been released by Taylor and Francis.

Show Notes

  • Bauer, A. C. (2025). Teaching Life Skills in the Liberal Arts and Sciences: Preparing Students for Success Beyond the Classroom. Taylor & Francis.
  • NACE Competencies
  • Rebecca Winthrop and Jenny Anderson (2025). The Disengaged Teen. Tea for Teaching podcast. Episode 374. January 1.
  • Anderson, Jenny and Rebecca Winthrop (2025). The Disengaged Teen: Helping Kids Learn Better, Feel Better, and Live Better. Penguin Random House.
  • TILT Higher Ed
  • Angela Bauer (2018). Closing the performance gap. Tea for Teaching podcast. Episode 49. October 3.
  • Mayer, J. D., & Salovey, P. (1997). What is emotional intelligence? Emotional development and emotional intelligence: Implications for educators. New York: Basic Book. PP, 3-31.
  • Access to Innovators series – High Point University
  • Ethical Reasoning in Action. James Madison University

Transcript

John: Students engage when they see a connection between what they are learning and their future objectives. In this episode, we discuss integrating life skills into a liberal arts curriculum.

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John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

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Rebecca: Our guest today is Angela Bauer. Angela is a biologist and the Provost and Executive Vice President at Texas Women’s University. Prior to this, she served in several leadership positions at High Point University. Angela is also the author of Teaching Life Skills in the Liberal Arts and Sciences: Preparing Students for Success Beyond the Classroom which has recently been released by Taylor and Francis. Welcome back, Angela.

Angela: Thank you so much, Rebecca, and good to see you and John. It’s been a while, but I’m so happy to be here.

John: We’re very glad to talk to you again. We were very glad to see you have this new book that just came out. Today’s teas are:… Angela, are you drinking tea?

Angela: I am. I have a ginger turmeric tea, which I am enjoying, and in full transparency, I do also need something a little bit more high octane in the morning, so I have a cup of very strong coffee right next to my tea. But I wanted to be a team player, so I’ve got the tea. [LAUGHTER]

John: Very good.

Rebecca: I appreciate the team play, for sure. I have Scottish breakfast this morning, John.

John: And I have black raspberry green tea today.

Angela: Oh, that sounds delicious.

John: It really is, for me, at least ,Rebecca may have a different view.

Rebecca: Yeah, I’m not a big fan of the berry teas, but we have a nice eclectic mix today, so that’s good, something for everyone. We’ve invited you here today to discuss Teaching Life Skills in Liberal Arts and Sciences. Can you tell us a little bit about the origin story of the book?

Angela: I’d be really happy to. This book has been in the making for quite some time. I would say even its origins began when I was a student. I am a product of a liberal arts education, and the impact of that was really transformative on my life in terms of how it influenced me to view the world through different lenses, depending on the situation, and to just be a lifelong learner, to be curious about things in a way that that education really instilled in me, that mindset, that it instilled in me. As I went through the ranks as a faculty member, of course, I held very much to those traditions. As a biologist, I contributed courses to the traditional [LAUGHTER] science requirement within the liberal arts core. But over time, as I rose through leadership positions in higher ed, I became more aware of sometimes the disconnect between the value of what we’re providing within the classroom in a liberal arts education and how that prepares students for their professional paths. So I want to start by saying that there are so many things that happen within the context of a liberal arts education that prepare you so well for any professional setting, in terms of your ability to look at problems from multiple perspectives, to write in a way that is clear and cogent and all the good things, and to communicate your ideas in a way that is effective and that and tailored for your audience. I mean, there are so many ways in which my liberal arts education prepared me for the world in a variety of ways, regardless of what my chosen profession would be, and I saw that happening in my students. But I also, over time, saw a disconnect sometimes between what students viewed happening within their liberal arts courseworks… they really weren’t quite getting what we were accomplishing in terms of how that related to what they would need to do in their future professions. So there was that. That doesn’t mean that we weren’t doing great things to prepare them for their professions, but they were kind of missing the connection. And by the way, we found that out in great detail when I served as Senior Vice President for Academic Affairs at High Point University where we did surveys of former students, current students, when we were investigating potential revisions of our liberal arts core. We got a lot of data indicating that students thought, “Yeah, it’s great to take this sort of smorgasbord of courses, but I’m not quite getting the connection among them and how it relates to my career,” so we needed to do a better job there. Also, increasingly, over time, we were hearing from some of the business leaders, nonprofit leaders within the community, who would come to our campus to meet with us and talk with students and connect them to the community in different ways to provide internships, et cetera. We were hearing also the value of instilling in them skills that maybe weren’t necessarily intentionally addressed in their liberal arts core. And so that’s what ultimately led to all of this. There’s much more to that story, but when I did work at High Point University, even before we considered revisions of the liberal arts core, our marketing and communications team had noticed how employers, community members, prospective students, parents of prospective students, really responded to this idea of students learning life skills within their coursework. So life skills was the term that we used at High Point University for skills that prepare students for their profession and for life, regardless of what that profession is. So they’re skills that sort of transcend disciplinary boundaries and have importance in so many areas of life. That’s a very informal definition, but some refer to those types of skills in different ways. So, some would call them workforce readiness skills. Some who are very invested in the NACE competencies, they see a lot of parallels with the NACE competencies. Some call them human skills. So there are some of these skills that employers are seeking from our students that fall within the realm of, I would argue, the affective domain of learning. They’re sort of the people skills, the soft skills in terms of, how do you be a good team player? How can we prepare students to be more coachable, so that when they get into the work environment, they’re able to respond to feedback and change course or course correct, so that they’re more impactful in the work that they do? So we were having success in terms of the resonance of that messaging before it was incorporated into the core, and it kind of became what High Point University is known for. It is what High Point University is known for. They are the Life Skills University. So when it came time, as institutions do, we go back and revisit our core. Is it where we needed to be? Is it having the outcomes that we are really seeking? Is it meeting the needs of today’s students when they enter their professions? We saw the opportunity to connect to the life skills messaging, also to the liberal arts core, and so all of that work is what really got me even more invested [LAUGHTER] in the enduring value of a liberal arts education, and also some ways in which we could consider fresh approaches to it, in order to best prepare our students for lives as competent professionals and engaged citizens and all the things that we wish for them. And so kind of a long-winded answer to say, I spent a really long time thinking about what might be included in this book. Now I didn’t actually get to the purpose of the book in this conversation, and it is the following, when we had been working really hard to infuse our liberal arts core with these competencies, skills, life skills, human skills, whatever, that employers are seeking, what we found was that a lot of them fell within to a realm of teaching or pedagogy that a lot of us are not trained for within higher ed. So I’ll tick off some of the top life skills that we see cited in employer surveys. And by the way, I should mention I am now Provost at Texas Women’s University, so I’m at a different institution, and I’m meeting a lot with employers in the region to hear from them what it is that we need to be focusing on in terms of workforce readiness, to best prepare our students to enter their professions. And a lot of those skills fall within, again, the affective domain of learning, like emotional intelligence and I mentioned coachability earlier. Teamwork falls into that realm as well. You know, being a good team player, there’s a lot there that you have to be good at to be an effective team player. You have to communicate well, there are facets of emotional intelligence, obviously, that are wrapped up into being a good team player. You have to be coachable. You have to be open to respond to feedback from your teammates or maybe from your supervisor in a way that helps move the team forward to reach its collective goal. Do we do some of that in traditional liberal arts courses? Yes, we do, but do we really know how to significantly move the needle on some of those affective skills? I would argue no. And actually, a lot of the literature out there indicates that we could be doing a lot better by intentionally teaching these skills. So this book arose from what I saw is a void in our knowledge about how to best teach these skills that employers are seeking. And by the way, it doesn’t only pertain to these lesser studied skills that fall within the affective domain of learning, it also applies to skills that we in higher ed, for centuries probably, have touted as being the outcome of a liberal arts education, that being critical thinking. So when I actually dove into the literature to determine what to include in my chapter on best practices for teaching and measuring students’ development of critical thinking, I was actually kind of stunned. I mean, I knew a little bit of this before, but when I really dug in, I was kind of stunned on how we approach critical thinking in higher ed. Not everyone, I don’t mean to generalize, but often [LAUGHTER] we just think that our students pick up critical thinking as they’re writing or speaking or engaging in debate in the classroom or Socratic dialog, but actually, what we now know based on the teaching and learning literature is that the way to really move the needle on critical thinking is to be intentional in talking about it with students. Not only do you provide them with opportunities to engage in critical thinking… that does have an impact… but you can totally maximize the impact that you have if you preface all of that with a unit on talking about what is critical thinking? What does it look like? How do we take one aspect of critical thinking and apply it within different contexts? When you include a unit like that within your course and then dive into all the wonderful things in a liberal arts course that we do, challenging readings, writing papers, communicating, debating, etc, you have a much greater impact on students’ development of critical thinking than if you just assumed they were picking it up by default based on their engagement in all of those activities. Anyway, the book dives into all of that. It dives into the skills that we as academics aren’t typically trained to teach that fall within the affective domain of learning, like coachability, teamwork, etc, but it also addresses some that fall within the cognitive domain that we could probably maximize our impact if we were just a little bit more intentional about how we teach them. Critical thinking would be one of them.

John: We’ve been hearing a lot about many of the things that you found at High Point. In a past podcast interview with Jenny Anderson and Rebecca Winthrop, we talked about their book, The Disengaged Teen, and one of the things they talked about was how students in general have felt more disconnected from what they’re learning, that they don’t see the relevance of it to their lives. And that sounds very similar to the findings that you found at High Point. So this is a pretty significant shift, though, I imagine, for many faculty, how did faculty react to this shift? Was there a uniform consensus that developed very quickly, or was there a bit of resistance from people who preferred an emphasis just on the traditional liberal arts approach?

Angela: Oh, John, there was a lot of healthy debate, [LAUGHTER] but it was really, really healthy. It was so interesting to hear where everyone fell with respect to their beliefs in what a liberal arts education is all about. But meanwhile, there was this desire… we had, this branding going on of our institution at High Point University, we’re touting ourselves as a life skills university and addressing some of those skills in coursework outside of the actual core. That was really resonating with prospective students and parents and existing students, and actually on top of that, we were hearing from the employers that hired our students about how impactful those experiences were. So while there were those who are more wedded to the idea that the tradition of the liberal arts is just to instill, not just, but it is to instill lifelong learning, curiosity, the ability to view the world from different perspectives, there were definitely those who were actually very reluctant to tie it to anything related to professional outcomes. It’s not uncommon to High Point’s campus. That’s widespread. So there was that. But then there were also those who thought, “Well, why can’t we do both?” Like, “why can’t we accomplish the goals that we have for a traditional liberal arts education, while at the same time maybe structuring our classroom activities that also allow us to address some of these skills and competencies that we know are going to really help them be successful and that haven’t maybe traditionally been addressed in a liberal arts education? How can we also incorporate that? So couldn’t we do both?” And in the end, we had a lot of working groups, faculty forums, surveys, many opportunities for feedback. In the end, we actually had a faculty vote on adopting these life skills based learning outcomes. And by the way, I should mention that we had these life skills outcomes related to many that I’ve already addressed, but we maintained the traditional structure of their coursework, so they still took a course in natural sciences and quantitative reasoning and all that. But it was within those traditional liberal arts courses that we mapped these life skills based learning outcomes. So all that was said and done. But in the end, the vote was not like an on-the-fence vote. The overall faculty vote was very much in favor of adopting the life skills outcomes. So in the end, I think, generally speaking, people were really happy with it.

Rebecca: So you’ve talked a little bit about the process that was used to gain some consensus across the faculty. Can you provide some examples of what this kind of integrated learning outcome looks like that combines this traditional liberal arts approach with these life skills.

Angela: Yes, I’d be very happy to. So, when we sat down to map the life skills based learning outcomes to specific courses within the curriculum, some made a lot of sense in terms of where the best fit might be, just based on the nature of the work that happens within that discipline. So let’s use teamwork as an example. Right off the top of our heads, we thought about the courses in which students often work in teams, where there might be conflict or stress, and of course, what immediately popped to mind was natural sciences. We had a lab-based natural sciences course requirement within our liberal arts core, which I loved… what a great experience for students… but oftentimes in those courses, and especially in the way in which those courses were designed, where some of them were very much inquiry based, which is challenging for students. What a great place to teach teamwork, right? …when students are working in groups of two, three, four, to come up with a novel hypothesis to test, design an experiment, analyze data, do all the things, divvy up the responsibilities of carrying out the experiment. So what if, within that context, we are really intentional about how we structure teamwork? And talk with students about the challenges that teams experience and what makes for a functional versus a dysfunctional team, talk with them about the importance of feedback from their team members, and then taking that feedback, first of all, determining what feedback is meaningful, also, because not all feedback is meaningful, so an important part of it is figuring out, okay, what’s the most potentially impactful feedback that I’ve gotten, and then how do I course correct to make that happen? That was a natural fit to teach teamwork within the natural sciences. There are other ways… we had an ethical reasoning life skills outcome that’s, of course, very easily mapped to a philosophy or a religion course. And so that ethical reasoning outcome was mapped to those courses. I’m trying to think of some others, communication is obvious. Those [LAUGHTER] were all handled in comp courses and also a first-year seminar. So those are a few examples of how we took those life skills outcomes and embedded them in traditional courses in a way that wouldn’t take away content from those courses or the intention of those courses as a critical part of a liberal arts experience. It was just more intentionally structuring some of the activities that happened within that course in a way that made it explicit to students: Here’s one of the skills you’re gaining from this, and here’s why it’s going to be important in the workplace. Now, here’s how we can really nail this, and then laying out all the aspects of teamwork that would be important for them to know and to engage in in that course.

John: And would seem that the TILT approach that Mary-Ann Winkelmes has suggested might make this even more effective by making it explicit to students, because even though many classes were already doing those things, that information wasn’t always obvious to the students in the classes, and just making that connection explicit, I think, would be helpful.

Angela: Absolutely, and I’m going to go back to my critical thinking model, because that literature was so telling, and I ended up referencing one of the meta analyzes about critical thinking that demonstrated that in subsequent chapters, like, let’s be intentional about doing this stuff and not assume anymore that, “Well, I assigned a group project so they’re learning how to be a member of a team.” We all know that ain’t always how it works. In critical thinking, in terms of the meta analyses that have been done about different scholarship of teaching and learning studies on critical thinking, there are two different viewpoints of how to teach critical thinking: there’s the generalist view, and then the specifist view, the general views fits more within the realm of cognitive psych. The cognitive psychologists, their goal is just to talk about what it is, be very specific about what it is, give examples, practice learning it, and then transferring it into different contexts. Whereas the specifist views, which often fall within the realm of the philosophers, for example, they believe it is dependent on a deep dive into the content and context of the course in order to become a critical thinker, it’s not necessarily about intentionally teaching it. Well, we know from meta analyses of studies on critical thinking how to teach it, and how students learn in response to those different methods, we need a mix of both the generalist and the specifists views in order to move the needle the most with respect to critical thinking.

Rebecca: You talked a little bit about some of the marketing strategies upfront that maybe led to some of these conversations, or at least contributed to some of these conversations. Can you talk a bit more about how this integrated approach affected student recruitment at High Point?

Angela: When I served as Senior Vice President of Academic Affairs at High Point University, I, along with our Provost at the time, we were very engaged with recruiting events, open houses. We would do a presentation to all prospective students who might be visiting on a weekend for open house. We would do a presentation about our university mission and what life skills was all about, etc. And also talk about a liberal arts education and what that meant. By far, the predominance of questions that we would get from prospective students and their parents was, “How is this liberal arts degree going to prepare me for life beyond the classroom? …and the life skills theme really resonated with them. This is just based on my experience. And I have to say, when a lot of the institution really did experience continued success and continues to grow. And I would argue, liberal arts institutions aren’t really doing that right now. Some of them are not. Some of them are struggling with enrollment, but High Point continued to experience enrollment growth, and also continued to, during that time period, experience enhanced retention of first-year students, in particular. Like all other institutions, we were really focused on that first- to second-year transition because it’s so critical. Now, did life skills play a role in retention? So many other retention efforts happen on a campus. It’s hard to attribute it to just that, but what I can tell you is that it really helped provide shared purpose to what we were doing on our campus, kind of like a QEP. You know how accrediting bodies require campuses to engage in a quality enhancement project of some sort that everyone can get behind related to student learning? I would say it almost felt like that. We had had a prior successful QEP on our campus that focused on instilling in students a growth mindset approach to their college work, and really saw people from many different areas of university life really buying into that QEP. That’s how it worked out with the life skills initiative as well, incorporating it into the liberal arts core. It really helped create this shared purpose on our campus in terms of how everyone was contributing to those learning outcomes.

John: We should also reference our past podcast with you, which was a while ago, about how you had integrated growth mindset messaging into biology classes with some really strong results.

Angela: Yes, so when growth mindset was the QEP, Quality Enhancement proposal, at High Point University, we really worked hard to develop innovative teaching practices where students were exposed to growth mindset ideas, often in challenging courses. It was most helpful, and we actually did a whole study within our STEM courses. So there were a couple of different studies, publications that came out of that. But what we found was that when we just took time during the week, maybe 10 minutes at the start of the week and provided students with a particular growth mindset idea or strategy that they might employ and then emphasize that theme, maybe during other days of the week or at times when students experienced a really challenging exam or maybe a laboratory exercise, it improved academic outcomes. In the end, it was amazing. And yeah, so that was a wonderful QEP, and I would argue it had a really significant impact on student outcomes. You know how you have students… well, I’ll speak for myself. I’m getting old. [LAUGHTER] I’ve taught a lot of students in my day, and I love when I have students who I keep in touch with, typically through social media, but sometimes they text me or send me emails. There is one story in particular of a student. I love this story. It’s actually hard for me to talk about it without it getting emotional, because I love this student, and it is the most amazing story. She came to High Point University and really loved science, but she took her first-year introductory biology course, and man, that’s a tough one. It always is a tough one for students, and she didn’t do well, and she needed to retake it. First of all, she was just a gritty student to begin with. Some students fail, and they’ll walk away and say, “Oh, I guess I’m not a science person, and move on.” Well, she had heard some of the growth mindset messaging that I had been giving in different settings just to introduce students to the idea of what it means to have a growth mindset and how it might help them take on challenging coursework. So she’d come to my office and talk about it, and she retook the class, and actually did quite well in the class. She ended up completing a biology major. All right. Now, did she graduate with a 4.0? No, she did not. STEM courses were a challenge for her, but she had a growth mindset, and she took it on, and she continued to improve. She really wanted to get a PhD. She said that experience for her was so transformative. She loved science. She wanted to spread her passion for science. Applied to PhD programs. Didn’t get in… the GPA thing. So we talked about the importance, maybe of getting your foot in the door. Maybe get a lab tech position at an R1 institution, get to know the faculty, demonstrate your ability to engage in the scientific method. She did all that. She did, a lab tech position at one institution, went to another. Well, guess what? Oh, I love this outcome. She got into their PhD program, and I think she’s passed her qualifying exams. Occasionally, I’ll get a text with an update. “You’re not going to believe this. Look what I did,” and she’ll share where she is. But all of that started with a student who could have just walked away, and maybe would have just walked away had she not been studying growth mindset strategies and how that might impact her ability to reach this professional goal that she had set with herself. So I just think it’s so powerful, and I want to also share that growth mindset strategies are really, I would argue, a facet of a broader topic, which is emotional intelligence. So if you break down emotional intelligence into the four facets, as described by Mayer and Salovey, which I cite in my book, I structure all of the emotional intelligence teaching activities around those four facets of emotional intelligence that they have defined, that are broadly accepted within the academic community. They include emotional awareness, emotional understanding, understanding why someone might be exhibiting this particular emotion in a certain context, emotional management, that one’s obvious. But then another facet of emotional intelligence is emotional facilitation. When you have a day, we all have those days, right? [LAUGHTER]…where you’re like, “oh, I don’t want to do this,” or “this is going to be really hard,” how do you muster up the mindset and the emotions that are going to help you be successful in that day? Well, growth mindset is that right? Like, if you encounter a challenging math assignment, rather than sitting back and saying, “I’m just so not good at this, I hate this. Blah, blah, blah,” if you say, “Okay, this is going to help me grow, it’s going to be hard work. But I have to get through it,” it just totally changes one’s perspective. So anyway, we are now, at Texas Women’s University, we’re doing a study right now that broadens this approach, not just including growth mindset strategies, but also addressing these other four facets of emotional intelligence, as defined by Mayer and Salovey. And so we’re taking the same approach, little 10 minute lessons for students, and we’re doing them in STEM courses. Isn’t that great? Because STEM courses ,often, big emotions arise in STEM courses, right? They’re challenging, and there are many expectations beyond just like the didactic coursework, there’s all the lab stuff, and it is hard. So what a great ground like, what a great opportunity for us to test out some of these lessons where students are maybe struggling with some emotions in the context of the semester. So I don’t have any data to share with you [LAUGHTER] on that about its impact, because we’re still in the pilot phase of that study. But, anyway, growth mindset strategies, that was a wonderful project at High Point University, huge impact on student outcomes and just the whole mindset of the campus. And I know they have broadened their QEP now to include emotional intelligence, so that is their focus. And yeah, so stay tuned for more good data about that.

John: It sounds like that’s a very useful life skill to be including as part of that emotional intelligence component.

Angela: Absolutely

Rebecca: Sounds like a future conversation is brewing. [LAUGHTER]

Angela: I would love to, because that would mean there was a great finding to share. [LAUGHTER]

Rebecca: So, in your examples about emotional intelligence, as well as these bigger efforts around life skills, there’s a lot of culture shift that has to happen. We’ve talked a little bit about all the consensus building that takes a lot of conversation. But one other aspect of that is also the connections and interactions with the communities and employers of graduates from the institution, so that surrounding community. Can you talk a little bit about the approach to culture shifts between the institution and other in the surrounding community?

Angela: Yeah, that’s a great question. That is something in higher ed that some disciplines or programs are very accustomed to doing, bringing leaders from their profession into the classroom to inform about different things, and then others don’t so much. And what we found at High Point University… let me tell you how this started and then how it grew. High Point University has a series known as the Access to Innovators series. The President has been very wonderful about connecting with well-known business leaders, thought leaders, bringing them to campus so that they can mentor students, and so that all began as part of this Access to Innovators series. But what was interesting is that the more they came to speak and meet with students, they talked a lot about life skills, and it sort of brought it all together in terms of the importance of what they were learning on our campus, and then how that connected with professional life. So I love that example about the importance of intentional connection with the professional community. Things are shifting so rapidly in terms of where we are as a society, what things look like in the workplace. With AI evolving in the way that it is, there are certain professions now that have just changed so profoundly, and now, talking with employers from those professions where AI has had a profound impact, often a theme I hear is they are focusing on those human skills, soft skills, the life skills that are all about people, because AI can do so many things, [LAUGHTER] but one thing that it can’t do is lead a team, inspire a team. There’s a level of human-to-human communication that has to happen. There’s got to be emotional intelligence. The way that we need to stay on top of all of that is through connecting with our students’ future employers. One example from Texas Women’s University is the extent to which we have a lot of graduate programs in the health professions which we have a national reputation for excellence in this these areas, in nursing, physical therapy, occupational therapy. Nursing, in particular, what our Dean of Nursing is finding in meeting with clinicians, heads of hospitals, etc. is that AI is a thing in the workplace, and here are the ways in which we need your students to be prepared to be AI literate when they enter a clinical setting. And by the way, all of that changes all the time because of how technology is improving. Well, we wouldn’t know all that if we weren’t having these frequent interactions with the future employers of our students. They’re also currently providing clinical experiences for our students, so we’ve had those relationships also in the context of their educational process. But you get my point, that those connections are critical, and when you bring that into the classroom as well…. let’s say you have a business leader come to campus and meet with one of your classes about whatever life skill you choose, they can bring like, real-life tangible examples to tell you how this played out when I had an employee who wouldn’t respond to my feedback. Here’s how it impacted their work, and here’s how it impacted their career progression. And when you have like those tangible, real life in the moment examples that employers are providing to our students, there’s a level of engagement…. I don’t have any metric for measuring this, I’m just telling you what I see happen within the classroom. There’s maximal engagement. They love hearing those stories. So if we can do more to sort of reach beyond the ivory tower, and again, this is variable, many people are doing this already, but if we can sort of break down those barriers of communication between the academy and our students’ future professions, it’s better for everyone.

Rebecca: In addition to this culture shift involved with reaching out to the community and the potential employers of students or the employers that have traditionally employed people from your institution, you also mentioned that there’s a need for a bit of a culture shift in instructional approaches that are being used. Could you talk a little bit about how the shift has affected the way in which people are teaching?

Angela: Good question. That’s a good plug for my book, John, [LAUGHTER] because people often are finding that if they have a life skill mapped to their course, gosh, I don’t know how to teach emotional intelligence, so we’re having to retool some of the things that we do in order to learn this new facet of our teaching responsibilities within the classroom, and to do it in a way that we’re evidence based in how we go about it, like we’re learning from others experiences and maybe building on that and innovating on that. So, this is requiring that campuses provide more than just saying, “hey, teach this life skill in your course,” or “teach this workforce readiness in your course,” it means we have to provide professional development opportunities for our faculty, and sometimes that means also understanding that it might be a course retooling. They might need some time or resources to make that happen. It depends on how significant of a revision it is, but they need to feel supported in that effort, and not that it’s just like one more thing added to their plate. So there’s a lot of thought that has to happen on the part of academic leaders to make this possible in a way that gets people excited and passionate about a particular life skill and how that might play out for their students in a really positive way… also feeling supported in that endeavor, so they’re not just left with here’s all this extra work to do this, not really knowing how do I connect with people who know best how to teach this? We need to be bringing those experts to our campuses to meet with our faculty and coach them on this and also to provide space in people’s schedules to do the course retooling that might be necessary to make this happen.

Rebecca: You talked earlier a bit about how the life skill of teamwork might be incorporated into the life sciences. Can you provide another example of a different life skill and how that was built into the liberal arts curriculum?

Angela: So one outcome that High Point University had incorporated into its life skills learning outcomes for its liberal arts curriculum was ethical reasoning. So, you’ll look at employer surveys, often you’ll see one of the competencies they’re looking for, or one of the traits they’re looking for is someone that has the ability to reason ethically through a situation and determine its potential impact on certain individuals, the company as a whole, customers, etc. There are different views about how ethical reasoning should be taught within a liberal arts core. So some are very much wedded to the idea that it should be taught by philosophers who specifically had training in ethics and so forth, or perhaps in religion courses. And by the way, that’s what High Point University elected to do. So those ethical reasoning learning outcomes were mapped specifically to religion and philosophy courses that were a part of the liberal arts core. Now, other institutions take a different approach to embedding ethical reasoning into their courses, and I’m going to talk about a model that I cited in my book at James Madison University. You may have heard about their model of ethical reasoning that’s framed around eight key questions that you can ask yourself when you’re in a situation that gets you to consider all of the ethics-related facets of that situation. It’s a really great model. They’ve done some SoTL work to indicate that it has an impact on students’ ability to reason ethically through situations. So it is a very impressive method. What’s interesting about the eight key questions model, the 8KQ model, and by the way, it was philosophers who played a lead role in developing that model. They developed a model that could be implemented in any class, regardless of the disciplinary expertise of the professor. So I’m just throwing that out as another example where some institutions are embracing life skills that perhaps traditionally in the past have been very much isolated within a certain discipline, and moving it into a framework where it can be incorporated in other courses as well. Now James Madison, to my understanding, did not embed it into their core curriculum. It is a method that is simply being employed in courses within many disciplines. That was their QEP, by the way, ethical reasoning was their QEP a while ago, and that’s how the 8KQ framework was developed. So that’s another example of, specifically at James Madison University, how a life skills outcome, ethical reasoning, might be embedded into any course. You can imagine how useful that would be in courses like engineering or nursing. It would be useful in any discipline, but I’m just saying there are often courses, programs, disciplines, that are required to address ethical reasoning learning outcomes, even if it’s not a part of their core, they’re required by their accrediting body to have that embedded in their coursework somehow, and so that provides a really useful framework for folks in a variety of disciplines to incorporate ethical reasoning mastery into what they do in the classroom.

John: The approach you’re discussing in this book would probably work best if it was done across the board in an institution, some of us may be working in systems where the Gen Ed requirements are kind of dictated from above. I remember we spent several years coming up with our campus gen ed program, and then a year or so later, the SUNY system created a whole new overlay to that, which led to a lot of modifications. My point is that while the approach you’re suggesting would probably work best if it’s instituted across the board in an institution-wide manner, Gen Ed requirements don’t always change very easily, and while your book is a great resource for institutions that are going through a complete revision of their programs, might it also be a useful resource for individual faculty, departments, or programs that would like to integrate life skills more effectively in their individual courses and programs.

Angela: Yeah, that’s a really good point. John and I am a big fan of ensuring that every student gets exposure to these really impactful life skills outcomes by the time they graduate, which would mean, well, we’ve got to catch them in the courses that they all have to take, which is the core curriculum, the liberal arts core. But you are so right, if you are in a state system where your learning outcomes are dictated by… I’ll speak in Texas, we have a Texas Higher Ed Coordinating Board which sets out the competencies for our core curriculum, the learning outcomes for our core curriculum. And by the way, they emphasize a lot of workforce readiness skills, where there’s a lot of crossover with life skills. So I was excited to see that when I moved to Texas and took on this position, like teamwork, for example, or critical thinking, communication. But you know, even if you are in a different context, and that’s just not possible, aybe there’s not consensus among the faculty about wanting to incorporate these competencies into the core curriculum. This book, I think, is still incredibly useful, because it may be the case that you’re teaching a lot of STEM courses and you notice that your students may be struggling, maybe with imposter syndrome, like all the things that students often struggle with when they get into a STEM course in particular, but other challenging courses as well, you might want to think about doing some emotional intelligence lessons, because it can make students aware of those emotions and understanding where those emotions are coming from, and how they might manage them, and how they might facilitate emotions that would help them get beyond those feelings, to build up their self efficacy, their self confidence in their ability to be a scientist, in their ability to do science. So, even if you’re not at an institution where it’s possible to develop a liberal arts core that addresses these outcomes, yeah, this is useful to anyone, and not just 4-year institutions, 2-year institutions, I would argue, even high school teachers might find benefit from reading about some of the best practices that are outlined in these chapters for a particular life skill that they would really love to teach their students.

John: And what we haven’t emphasized is that you have a chapter on each of these life skills and effective ways of integrating that.

Angela: Yeah, and there are more life skills too, so maybe there will be a part two book. [LAUGHTER]

Rebecca: So many life skills. [LAUGHTER]

Angela: So funny. When I look at my original outline for the book and how many I was going to address, I think I had like 12 chapters in mind, and you’ll notice it’s significantly shorter than that, because by the time you dig into a particular topic and lay out the theory and talk about the teaching and the assessment, it takes up a lot of words.

Rebecca: So we always wrap up by asking, what’s next? Maybe you’ve already teased a couple things.

Angela: Well, yeah, we’ll see… already in talking with folks about the topics covered in this book, those who have reviewed it and maybe provided an endorsement of the book, that there are other life skills, workforce readiness skills, NACE competencies, whatever you want to call them, that haven’t been addressed in the book. So I think there’s a lot of opportunity for a part two. So that’s something that I’ve been thinking about, as time permits.

John: Thank you for joining us. It’s great to talk to you again, and this time, let’s not wait as long before our next conversation.

Angela: I would love that. Thank you so much, John and Rebecca, it was really fun to connect with you again and talk about stuff that we’re excited and passionate about. I love the work that we do in higher ed. So, yeah, it’s fun to sit back and celebrate some of the good work that’s happening.

Rebecca: Definitely. Thanks again for joining us.

Angela: Thank you.

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on Apple Podcasts or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

John: Editing Assistance provided by Madison Lee.

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349. Growth Mindset Messaging

First-generation college students, on average, have lower GPAs and higher dropout rates than continuing-generation students. In this episode, Elizabeth Canning, Makita White, and William B. Davis join us to discuss a growth-mindset intervention that has eliminated this equity gap in a large STEM class.

Elizabeth is an Associate Professor in the Psychology Department at Washington State University. Makita is a graduate student at WSU’s Experimental Psychology Program, and William is a Professor of Molecular Biology and the Interim Vice Provost for Academic Excellence and Student Achievement at WSU.

Show Notes

Transcript

John: First-generation college students, on average, have lower GPAs and higher dropout rates than continuing-generation students. In this episode, we discuss a growth-mindset intervention that has eliminated this equity gap in a large STEM class.

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John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

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Rebecca: Our guests today are Elizabeth Canning, Makita White, and William B. Davis. Elizabeth is an Associate Professor in the Psychology Department at Washington State University. Makita is a graduate student at WSU’s Experimental Psychology Program, and William is a Professor of Molecular Biology and the Interim Vice Provost for Academic Excellence and Student Achievement at WSU. Welcome back, Elizabeth and Makita, and welcome, William.

Bill: Thank you. It’s a pleasure to be here.

John: Today’s teas are:… Elizabeth, are you drinking tea?

Elizabeth: I am drinking tea. I’ve learned from past podcasts with you that I should bring some tea along. So I’m drinking some sweet and spicy black tea today.

Rebecca: Sweet and Spicy… [LAUGHTER] sounds interesting.

Elizabeth: It has some cinnamon and some orange. It’s very good.

John: Very nice. And Makita?

Makita: I’ve got classic Earl Grey today.

Rebecca: Can’t go wrong with a classic. [LAUGHTER]

John: And Bill?

Bill:I have a Raspberry Zinger herbal tea today.

Rebecca: I’ve moved on to Awake tea… this time of day. [LAUGHTER]

John: We recorded another podcast much, much earlier today. So that’s probably needed a bit more. [LAUGHTER] And so that I won’t be awake all night tonight, as I have been for much of the last couple of nights, I have just a pure peppermint tea.

Rebecca: Probably a better choice for this time of day. [LAUGHTER]

John: And for this time of the year.

Rebecca: So we’ve invited you here today to discuss your March 2024 study: “Growth Mindset Messages from Instructors Improve Academic Performance Among First-Generation College Students,” which is quite a mouthful. [LAUGHTER] But before we discuss the study, can you talk a little bit about the difference in outcomes between first-generation students and continuing-generation college students?

Makita: Sure. So when we say first generation, we usually mean someone who’s the first in their family to attend college. For this study, we specifically defined it as a student for whom neither parent has earned a four-year college degree. And these students typically have to face and overcome a lot of social and cultural barriers in order to be successful in college. And although almost a third of the people who go to college are first-generation, they don’t always seem to do as well as continuing-generation college students. On average, they tend to have a little more difficulty adapting to college, they typically earn lower grades and they have higher dropout rates. They also act a little bit differently, they’re less likely to do things like go to office hours, or communicate with their instructors, whether that’s by email or in person to seek clarification on course materials. And just in general, they tend to be less likely to try to access helpful academic resources when we compare them with continuing-generation college students, which would be students for whom at least one parent has earned a four-year college degree. And on top of all of that, the students are also usually… I mean, they have to be… dealing with having less familial guidance than their peers do when it comes to navigating higher education. So if you’re a continuing-generation student, you have a parent who might tell you something like, “Hey, it’s a good idea to go to office hours,” or “You should be asking questions” or “there’s a financial aid department,” important stuff like that. They also may be dealing with a mismatch between the values and culture that they grew up in, compared with the values and expectations of an American university, which is typically very individualistic and may not be as supportive as what they are used to. And of course, they’re also more likely to be working, living off of campus, and they usually get less financial support from their families. But there are other factors that may exacerbate the difficulties that they’re dealing with. And this study is about one of those.

Bill:And one of the things that, just for context at our local institution to keep in mind, is WSU has a lot of, for lack of a better term, brand loyalty. It was not uncommon for me in my class to have fourth generation Cougars. And if you think about that legacy of your great-grandparents had attended this institution, as had other people, that sort of familial knowledge that gets passed along, is a huge benefit for that population of students as compared to the first-generation students as Makita was talking about.

John: One of the things that you mentioned, Makita, was differences in help-seeking behavior. And one of the studies on that is one that we talked about with you and Elizabeth in an earlier podcast, and we’ll include a link to that in the show notes. Could you describe this current study?

Elizabeth: Yeah, so this study we conducted in 2021, I believe. It was the second semester online, so the pandemic year. I know we’re all sort of crossing out that memory from our minds… [LAUGHTER] …that whole year. As instructors, it was a little tumultuous. But Bill and I got together and we designed this study together in his class. He was teaching at the time the introductory biology class at WSU. And what we decided to do is test out some actionable techniques that instructors can do to communicate a growth mindset to their students. So a lot of the research that my lab does looks at how growth mindset messages impact different students from different backgrounds. And at this time, there was a lot of suggestions about how to implement growth mindset ideas in your class, how to change course material, how to integrate it throughout, but there wasn’t really any experimental evidence of specific strategies that instructors can do. So we decided that we would just test it out in Bill’s class. So what we did in this study is we randomly assigned everybody in the course to one of two conditions: a control condition or a growth-mindset message condition. And after the first two major exams in the course, students received an email from Bill, and in the control condition they received a message that is pretty typical of an instructor after an exam has been conducted in their class. It says things like: “exam grades are posted online, here’s how we calculated them,”
“here’s what it means,” and then “feel free to talk to me in office hours, or ask questions about it.“ In the growth mindset message condition, we included all of that information, but we also included a fairly lengthy paragraph… I’ve gotten comments on… but it’s a big chunk of a paragraph that basically says, in Bill’s words, “Here’s what I believe about student performance and exam performance and improving in the class.” And there we integrated growth mindset theory, we talked about how abilities can be improved, we talked about how academic struggles are normal to experience, and that this struggle is part of the process of learning, that is something that is controllable. That you can put in effort that you can use different strategies to make improvements. And I think we used, Bill, if correct me if I’m wrong, we started with a draft of this email that you had already been doing in your class. And we just sort of infused it a little bit more. So Bill really wrote like the first draft of it, and then we kind of went back and forth a little bit to edit it and infuse it a little bit more with growth mindset. But it’s really written in the voice of the instructor. After we implemented this email after the first exam, we did it again after the second exam, changing the language a little bit. We assessed their performance across the semester. So we looked at their exam grades, we looked at their final course grade, and we found that students who were in the growth mindset condition earned higher grades in the course. And this was predominantly driven by first-generation college students. So first-generation college students performed much better in the course, when they received those growth-mindset messages from the instructor.

Rebecca: Can you talk a little bit about the effects and how significant they were?

Elizabeth: Yeah, so when we look at the group differences in the control condition, what we find that’s very consistent across big STEM courses across the university, that continuing-generation students are getting better grades than first-generation students. So in this course, they’re earning about three-fourths of a letter grade higher than first-generation students. So this is a really, really big gap between the continuing-generation students and the first-generation students. It’s not specific to this one course. So we see this in a lot of different datasets. But what was really remarkable in this study is that that difference in their grades was completely eliminated in the growth-mindset condition. So first-generation college students earned about three-fourths of a letter grade higher in the growth-mindset condition compared to the control condition. So this is a pretty large effect on final course grades. And of course, it’s pretty significant in terms of the curriculum that they’re a part of. Bill, if you want to talk a little bit about the students who took this course and how it plays a role in their career trajectories.

Bill:Yeah, thank you for that. I was looking forward to jumping in a little bit. And this is a little bit about my journey too, in this course. So, at this point, just for context, this was the 16th semester that I had taught this course. Largely I had been either the sole instructor or I was the primary instructor of record for the course. It’s taken by about 450 to 550 students each semester, little bit of differential between fall and spring in size, over 50 different majors, or pre-major students take this class. It’s nominally a freshman majors biology course. But there’s a substantial number of students who are neither biology majors or life science majors. And there’s a sizable number of students who are not freshmen. So, in reality, the highest population of my course normally were sophomores, freshmen were the largest population in that spring semester. And that was pretty typical, because it is oftentimes taken as the second semester of an introductory biology sequence. So yeah, and to be honest, over the years before this study, I had been trying to narrow those opportunity gaps between first-generation and continuing-generation students. I knew they existed. I had done many things with the course experimentally over the years, and never had really closed that gap. This was one of the first times, if ever, I saw that gap completely close in anything that I tried, and I tried tinkering in the lecture in the lab, big changes, small changes, a lot had gone on before this.

John: You mentioned that the class is normally about 450 students. Could you tell us a little bit more about the specific course in which you implemented this? You noted that this was during the pandemic. Was this offered remotely? Was it synchronous? Was it asynchronous? And how many students were there in this particular sample?

Bill:So, the course was taught in a synchronous Zoom manner. So both the lecture and the lab were taught using zoom. I believe, if memory serves, I had the largest Zoom Room on campus that semester. I can’t remember the exact number, I want to say my enrollment that semester was somewhere close to 550, or 600

Makita: The final sample is 417, I believe.
Bill:417. That’s right. That’s how many students, so it must have been around probably 450, at the beginning of the semester, or something like that. Yeah, we had synchronous Zoom every day with students. In fact, I learned pretty quickly how to crash Zoom my first semester I taught remotely. [LAUGHTER] So by then, it was a little bit more of a pro, and at least knew how to keep it running for 50 minutes at a time.

Rebecca: And true badge of honor.

Bill:[LAUGHTER] Well, there are many lumps that we took in the pandemic and learning how to teach and Zoom was one of them. [LAUGHTER]

John: I had 350 students in the fall of 2020, and it was not my most enjoyable teaching experience. What are the factors you controlled for? Because you did control for some other variables to separate out the effect of the growth-mindset messaging?

Elizabeth: Yeah, so we controlled for three things in our analytic models. We controlled for students’ prior college GPA… so this was just their self report… GPA that they’ve had in college. Since this was in the spring semester, all the freshmen had had a semester under their belts at that point, to have an idea of what their college GPA was. We included this just because we were looking at performance. So we wanted to filter out or control for their prior performance, that’s a big predictor of their performance in the class. We also controlled for their self-reported personal mindset beliefs. So we asked the students themselves, what do you believe about the nature of intelligence? Do you think it’s something that can improve? Do you think it’s something that you’re just born with? So we measure their own self-reported mindset beliefs, and we control for that and all of the analyses, because we want to look at the effect of the intervention above and beyond student’s own beliefs about ability. And then the last thing we controlled for was their race or ethnic status. So what they self reported to us on a survey. Here, we controlled for that because there is some overlap between race, ethnicity, and first-generation status. We did look at the different groups separately, we don’t have enough power to really look at race ethnicity as a moderator at the intervention. So we control for it in our analyses to look at the effect of first-gen status above and beyond race and ethnicity,

Rebecca: I can imagine, as an instructor who’s fiddled quite a bit in their class to overcome these equity gaps, that it might have been a little surprising [LAUGHTER] how much of a change happened with such a relatively small intervention.

Bill:It was shocking. It’s funny, because one of the things that Elizabeth has really talked about is how we took materials that I actually already possessed in some ways, and modified them slightly in some cases, and more radically in others, but just that transformation was enough to start to really make an impact. And you could see it happening. And that was amazing to me. I remember when I halved my opportunity gaps in my class with an intervention. And I remember dancing and celebrating, [LAUGHTER] and then this one was just on that scale. This was huge and amazing to me.

John: One of the interesting things in this study is you were looking at the effect in terms of grades on subsequent exams, but you didn’t find much of an effect on the second exam from the first intervention. But when you had two of those messages coming out, that’s where you found the relatively large effect. Why do you think the second message was having more of an effect than just a single message?

Elizabeth: Yeah, so we have a couple of theories. We think that one reason could be that they just need the message more than one time. So they need two doses or more than two doses to sort of really get people’s attention and make them change their behavior. That c ould be one reason. Another reason is that it might be enough to just have one message, but it would take time for behavior to change in order to see a difference in their performance. So it could be that after the first exam, they started engaging with the material differently and then that then sort of snowballed to affect their third exam scores, and then again, their final course performance, but we don’t really know exactly what’s going on. Another reason could be that towards the end of the semester, students get a little antsy, and they start waking up a little bit to, “Oh, I should probably be doing something different if I want to have a grade that looks like this.” So it could be timing, it could be dosage, it could be the effects take longer to materialize in terms of performance changes. One of the interesting things that we found here in this dataset is we did try to look at behavior in the way that we had access to, so we pulled all of their activity on the course website. And this semester, our campus was using Blackboard as the course sites. And we pulled all of the Blackboard data. So we looked at whether students in the growth mindset condition were engaging with Blackboard differently. And we found that they were. Students, on average, who were in the growth-mindset condition engaged with the course material 40 instances more, on average, than students in the control group. This is around a 12% increase in webpage engagement. So after they get this message from the instructor saying that intelligence is something that can grow, abilities can improve over time, and here are some strategies that you might implement to realize those changes, they’re going to the course website, they’re clicking on things, they’re re-reading their notes, they’re looking over the course lectures, they’re engaging more with the resources that are posted there. And then not surprising to any instructor ever, [LAUGHTER] that when students are engaging with the course materials that then lead to greater performance in the class. So we found a mediation effect through their behavior with the course material that was posted online. So this is one example of the behavior change that I was talking about earlier, that when they get this message, it can be inspiring, it can inspire a different type of behavior that can lead to better performance in the course.

Rebecca: Those are really strong click rates generally, [LAUGHTER] especially when we’re often complaining that students don’t read our emails or messages. [LAUGHTER]

Elizabeth: Yes. So, we did look at differences in Blackboard in terms of clicking on course material versus going to the page where all their grades were, like the gradebook. And we didn’t find any differences on their engagement with the gradebook. So it wasn’t that they were just tracking it more or anything like that. But it seems to be the case that they’re actually engaging with the substantive course materials more, on average, in the growth- mindset condition.

Rebecca: It’s just incredible. [LAUGHTER] Can you talk a little bit about… and we’re hinting towards this, obviously… what does this study suggest that faculty and institutions can do to improve outcomes of first-gen students, or maybe even, Bill, what you’ve continued or started to do?

Bill:I think, for me, what I took away from it was being very intentional with my students in communicating what I believe about them. And I mean that in the spirit of the old NPR show, or the segment that they used to do, you know, “This I believe,” where people would have those small snippets. I felt like this intervention was something along those lines where I could be authentic in communicating what I truly believed about their abilities. And I did it in a way that, with some small tweaks, obviously had these much deeper and larger payoffs. And I think that’s one of the real nuggets of wisdom here is that when you want to transform, and have better student outcomes, you want to narrow these opportunity gaps for students from certain backgrounds or experiences when they come in. Oftentimes, you don’t have to throw away what you’re already doing. Oftentimes, you already have nuggets of really important things that you’ve built over time. And all you need to do is to work with somebody who sees things just a little differently and can tweak them with you. And I think that partnership with Elizabeth and Makita was really critical for me. They were able to take things that I already had, and show me a different way to just modify what I was already doing. That messaging would go out to every student after that time point. When you see an effect that size, it almost becomes ethical to in fact, it is ethical, in my opinion that you don’t preclude any student from experiencing it. So that should be the way that everyone should be communicating with their students, in my opinion. And you want to make sure that it’s authentic as well, because I started with a set of materials that I had already written and sort of came from my heart, my own experience, that made the authenticity, I think, real whereas if I would have tried to have said something to students that I really truly didn’t believe about their abilities, I think they would have sniffed that out in a heartbeat. And we probably wouldn’t have seen the effect that we did.

Rebecca: It’s amazing what a little bit of intention can do in the design of something, especially because we often don’t realize how big of an impact a simple communication might have. We almost think of it as like a throw away, or a quick thing you might be doing, but you add a little intention to it, and it starts having a really different impact.

Elizabeth: Yeah, I think you mentioned earlier that students might not read the email, you might think that they’re not going to engage with it. And we also thought that, [LAUGHTER] so we think that in designing this intervention, we were really drawing on a lot of the intervention research that had been done previously. So research on wise interventions, mindset theory, all of that was integrated into the design of the message itself. So we started with Bill’s original emails that he was sending out to students and the messages that he had already curated for his class, and timing it in a time in the class in which students are receptive to that information, I think, is also really key. So we don’t know this empirically. But I would guess that if we were to send that email a couple of weeks before the exam, it would not have the same kind of impact. We send it directly when that performance information was posted online. And that’s when students are questioning themselves. They’re saying, “What does this score mean? Does this mean that I’m not good at this? Does this mean that I can continue? Does this mean that I’m smart or not smart? …and that uncertainty, that is the right time to infuse your message as an instructor to counteract those uncertain messages about ability. So I think the timing really matters. I think authenticity, like Bill said, really matters. Makita and I have been working with other institutions to implement a similar type of intervention with instructors. And before we did that Makita did a bunch of focus groups with the students at these institutions and showed them the messages that we used in Bill’s class, and we ended up changing them quite dramatically. The students gave us feedback like “nobody here would ever say something like that,” or “here’s what you need to say to reach students here in my class,” or “here’s what I will be receptive to.” So students in different contexts are going to respond to different messages. And so you really do want it to fit your own class, how you would speak, how you would talk to your students, the needs of the students in that moment might be different from the class they’re in. So it really is not a copy and paste type of situation where you were gonna copy what we did here and put it in your class. I think you do need to kind of go through the process of generating it for yourself and your own students.

Rebecca: I could imagine there would be an element of needing to evolve it over time, too, as your student population changes, and as you change as a teacher.

Elizabeth: Yeah, absolutely.

John: One of the things that I think is particularly nice about this study is that we see higher DFW rates by first-gen students in STEM classes in particular, and so many students end up leaving STEM fields that they intended to major in in their first couple of years. And that’s where the rate of return to education is the highest. And in general, first-gen students come from lower socioeconomic groups and lower family income groups, and if we do want to see more equity in outcomes, getting more first-gen students into the STEM fields could do a lot to help reduce some of those equity gaps in terms of overall outcomes.

Elizabeth: You mentioned the long term nature of these effects. I think it’s a great question. I think it’s something that we’re currently looking at in a project that we’re doing that’s funded by the National Science Foundation, where we’re looking at how these interventions in an introductory course can change career trajectories, that when you get a B instead of a C in a major introductory course, that’s gonna mean something different to that student, that’s going to set them on a path of following that next course sequence, that next step. So that’s the question that we’re asking and the research that we’re doing now, and hopefully, we’ll have some answers in a few years.

John: Peter Arcidiacono at Duke had done a study on the decision to stay in STEM fields. And he did look at some of these questions in terms of the effects on major choice based on the grades that were received. We can share a link to that study in the show notes. In the IRB proposal, did you include the possibility of following up these students in terms of their outcomes a few years later, in terms of retention rates for the students?

Elizabeth: That’s a great question. I believe in terms of IRB, we had students consent to their academic records. So we should be able to go back and look at transcripts from the students who participated in the class. We could look at course taking, we could look at graduation rates, we could look at major. If these students were freshmen/sophomores in 2021, then we’re probably around the time where they would be finishing up so maybe in the next year we could.

Bill:I was just thinking the same. Now’s the perfect time to go back and take a look, because we’ve had enough time since the intervention to see what’s happened. And actually I was gonna go back to one of your earlier points. You were talking about statistics earlier. Basically, this is really the only way that we’re going to increase the number of STEM students going forward. If first-generation students at WSU are 40% of our population today, that means if we don’t improve their outcomes, then we’re going to continue to see the declines in STEM outcomes and STEM graduates that we are trying so desperately to fight against, and also, we’re not going to have the representation in our STEM graduates of the population of the US that we want to see.

Rebecca: I think in addition to the growth-mindset piece, I’m sure that the authentic nature of the messages also just showed deep care. And that can be really important for first-generation students who need that ally or advocate for them in their college journey. So I can imagine those messages coming from Bill in Bill’s voice that make them feel like “Yeah, you can do this, I care about you,” from that perspective is also really important.

John: And there was a study done by a couple of economists, entitled “My Professor Cares,” where they did follow up students four years later, and they did find a significant effect in retention rates four years later by a similar type of intervention, I don’t think it was quite as much growth-mindset focused, but just sending a signal that the professor cared about the students outcomes, a very simple message, made a significant difference in student’s grades as well as longer term outcomes. So it’s nice to see more studies of this, especially focused on issues such as growth mindset.

Elizabeth: Yeah.

Rebecca: So we always wrap up by asking: What’s next?.

Elizabeth: So Makita and I and our lab have been working for the past couple years on following up on these data in different institutions. We used this study as pilot data in a grant application. And now we’re sort of scaling up to other institutions. We have a project with a really large HBCU, a Hispanic-Serving Institution, WSU is continuing to be involved as well, an Asian and Pacific Islander Serving Institution to where we have a number of instructors who vary in different characteristics, different class compositions, and we’re looking at these instructor messages in an experiment in these different contexts to see what matters. Does it help students develop their own growth mindset? Does it change their behavior? Does it work in some contexts, but not others? Do the instructor characteristics matter? So far, in the past two years, we’ve collected data from around 10,000 students who have been involved in this intervention project, and we’re currently in data analysis phase. So stay tuned for future studies and papers that come out of that data set.

John: Makita?

Makita: Well, what’s next for me is Elizabeth and I are actually going to meet right after this to do a debrief and to discuss some of the analyses that I just ran on a study that will be involved in my dissertation.

Rebecca: And how about you, Bill?

Bill:For me, I think about: “How do I proselytize about this work?” Because I think about what little changes make a big difference in an institution. We talk a lot about student retention, we talk a lot about student outcomes, we talk about creating the global citizenry that we want to see emerge from higher education. And the one experience that every student has in common, whether they are a first-generation a continuing-gen, or from some other background, is they have to take classes, and they have to be in classroom environments every day of the week, for the most part, over a course of four years. And I think about what would it look like to have interventions like this, that have evidence that back them, that students get inoculated with repeatedly over multiple time points with different voices, and that faculty engagement in the process of helping our students become better, to find success and to move forward in their careers? To me, that’s the magic of this. I’ve been talking to other people about it and I think about what would a curriculum look like that had small things like this? And how could it transform what we do? And I think that’s a vision that I can buy into, and I hope others are gonna come along for that ride.

Rebecca: I think the scope of the interventions that you’re talking about, that have this kind of impact, are really easy to buy into. Because usually you’re thinking about some drastic, giant investment of time, is what most people are thinking about. And that often is what prevents action from happening. So I’m excited, excited to share this and to hear what comes of your bigger study.

John: And one thing we appreciate is when we see things like this posted on social media so we can hear about it [LAUGHTER] and we can share it out a little bit further. [LAUGHTER] And I hope you’re presenting this at various conferences to reach a larger audience.

Elizabeth: Yeah, we will be presenting some of this work at SABER this summer. So that is the Society for the Advancement of Biology education research, and we’ve presented it in some other psychology conferences throughout the past year as well.

John: Excellent.

Bill:And I gave a plenary talk at the summer educational meeting for the ASBMB, American Society for Biochemistry and Molecular Biology. So I gave a little preview of what we had found. And that generated a lot of discussion and excitement, actually people asking for additional resources and ideas and things. So I think there’s a receptive audience out there.

Rebecca: That’s wonderful.

John: Well, thank you for joining us. It’s always great talking to you and it’s great to hear about this newest study and to meet you, Bill. We’re looking forward to hearing more about how things go in the future.

Elizabeth: Thank you so much. Thanks for having us.

Rebecca: I hope you’ll reach out when your next study is done. [LAUGHTER]

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

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329. Admission to Highly Selective Colleges

Graduates from a small number of elite private colleges account for a disproportionate share of America’s business and political leaders. In this episode, John Friedman joins us to discuss his recent study with Raj Chetty and David Deming that examines how admissions criteria at these institutions privilege students from high-income families.

John is the Briger Family Distinguished Professor of Economics and International Public Affairs at Brown University, where he is the chair of the Economics Department. He is a Research Associate at the National Bureau of Economic Research and has served in the White House as Special Assistant to the President for Economic Policy at the National Economic Council. John is also a member of the U.S. Treasury Council on Racial Equity, a co-Editor of the American Economic Review, and a founding Co-Director of Opportunity Insights.

Show Notes

Transcript

John K: Graduates from a small number of elite private colleges account for a disproportionate share of America’s business and political leaders. In this episode, we discuss a recent study that looks at how admissions criteria at these institutions privilege students from high-income families.

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John K: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by

John K:, an economist…

John K: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

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John K: Our guest today is John Friedman. John is the Briger Family Distinguished Professor of Economics and International Public Affairs at Brown University, where he is the chair of the Economics Department. He is a Research Associate at the National Bureau of Economic Research and has served in the White House as Special Assistant to the President for Economic Policy at the National Economic Council. John is also a member of the U.S. Treasury Council on Racial Equity, a co-Editor of the American Economic Review, and a founding Co-Director of Opportunity Insights. Welcome.

John F: Thank you so much for having me. It’s a pleasure to be with you.

Rebecca: Today’s teas are: … John, are you drinking any tea with us today?

John F: So, I’m a big tea drinker…

Rebecca: Yay!

John F: …but, I drink tea in the morning. And so I had a delightful Hunan tea this morning, which I will draw on the reserves of that energy throughout this conversation.

Rebecca: Well played. [LAUGHTER]

John K: And I am drinking a ginger peach black tea from the Republic of Tea. Not so fancy, but I enjoy it.

Rebecca: I have an Awake tea because I also need some energy. [LAUGHTER]

John K: We’ve invited you here today to discuss your 2023 working paper with Raj Chetty and David Deming, “Diversifying Societies leaders: The Determinants and Causal Effects of Admission to Highly Selective Private Colleges.” This paper created a big stir in higher ed and other circles as well. You note in this study that less than one half of 1% of college students attend Ivy plus institutions. While most of our listeners will be familiar with Ivy League colleges, what are the other colleges that are included in the Ivy plus designation?

John F: Thanks. And it’s helpful to clarify up front, the colleges that we’re directly studying are the eight Ivy League schools: Harvard, Yale, Princeton, Dartmouth, Brown, Columbia, Princeton, Penn, and four close peers which are Stanford, MIT, Duke, and Chicago. The important thing to know here, you’re right, that there’s a pretty small share of students, it’s not that something changes discreetly, when you move out of that group of 12 schools, and you go to another outstanding private institution like Northwestern or Johns Hopkins or something like that. We have some data, it seems like there’s some pretty similar things going on across a lot of these very highly selective private institutions. Where you do see things being quite different, where we have some data as well, is at the most elective public institutions, places like UC-Berkeley, University of Michigan, UT-Austin, places like that.

John K: You still have to draw the line somewhere when you have prestigious institutions.

John F: That’s right.

Rebecca: So you noted that these institutions enroll a small share of our students, why are they so important? Why do we need to study them?

John F: That’s right, less than 1% of college students in the country go to one of these schools. And, of course, college students themselves are just a small share of students born in any given cohort. What we found, though, was that students from these institutions are really highly over represented in leadership positions in society. You see that if you look at who’s at the top of the income distribution, or who’s a CEO of a Fortune 500 company. More than 10% of those individuals are from these Ivy plus institutions. But it even gets higher when you look at who’s in the U.S. Senate. About three-quarters of the Supreme Court justices over the past 50 years have come from the schools. And so for sure, the schools themselves are not going to be making broad scale changes in upward mobility in our society. They’re just too small. But in terms of creating both a diverse group of leaders and a broad set of pathways, where children from any background have the chance to be a Senator or Supreme Court Justice, whatever, these schools are incredibly important.

John K: One of the things that your study did is it investigated questions that couldn’t be investigated before because of the data that you were able to assemble. Could you tell us a little bit about the data set that you use?

John F: Sure, our study, like so many others, has been the beneficiary of the big data revolution. It’s affected so many aspects of society, and this is the academic part of it. We’re merging together datasets from three different places. The starting point for this paper and for many of my other research is the universe of U.S. tax and census records, which have been merged together at the US Census Bureau. And what that allows us to do is to identify individuals when they’re kids and then actually follow them through to not just project what we think their outcomes might be, but really actually observe them after they get out of college and they’ve entered the labor force. Those data are incredibly important in terms of measuring upward mobility directly. Then, on top of that, in order to study really in depth what’s going on at these institutions, we have internal admissions data from several Ivy plus colleges as well as a bunch of these most selective public universities and university systems. And we see where children are coming from, or where they grew up in the tax data, we see where they end up in the tax data, the college data are really filling in this in between, how do they go through the college application process. We both learn a lot of other information about them, like where they applied, there’s a lot of detail about the evaluations of their applications, as well as of course, whether they eventually get in and matriculate. The final data that we’re using is a set of standardized test scores from the two main testing companies: College Board that runs the SAT, and then ACT, which runs the eponymous test. And the way we use those data are to start from a baseline of academic achievement at the point when these students are applying to university. And we can talk about how that works, and of course, it’s not a perfect proxy for where students are. But when we think about the role that universities are going to be able to play, we just have to be realistic about the fact that they are starting to interact with students when they’re 17 or 18, and there’s a whole lot of inequality in our country that’s going to affect students long before that. And so we talk, of course, as a policy matter about how to deal with all that inequality. But the reality of the situation, especially at this highly selective level, there are going to be some students that just aren’t academically prepared. So that’s going to shape the set of students that these colleges can recruit or admit.

Rebecca: One of the main questions that you address in the paper is: “Do highly selective colleges amplify the persistence of privilege across generations by taking students from high income families and helping them obtain high-status. high-paying, leadership positions?” What do your results suggest?

John F: So that’s exactly the kind of broad goal of our paper, to answer that question. And I think, unfortunately, the answer is that on average, yes, they do amplify the persistence of privilege. That comes from two different parts. So first of all, the students who attend these colleges, we measure a pretty large causal effect on their outcomes, specifically in these leadership positions as adults. Of course, the students are very highly selected when they come in. And so even if the college’s weren’t doing anything, you’d expect these set of students to be doing some impressive things afterwards. But what we find when we talk about more of the details of how we do this later, there’s a very large causal effect. And so these universities, it’s not just that a large share of senators come from them, they do seem to be a very important pipeline effect, where it’s really propelling students up into these leadership positions. Now, on the admission side, who are the students that are coming into this set of institutions that are benefiting from this really positive effect? The problem here is that even relative to the distribution of test scores for high school graduating seniors, which as we talked about before, exhibit a whole amount of inequality due to differences in education and neighborhoods that different students from different backgrounds have been exposed to before they’re applying to college. Even just looking at students that have the very same test scores, high-income students are substantially more likely to be admitted to and attend these institutions, relative to lower-income students, and especially middle-income students. The gaps are largest when comparing students from very high-income families to students from middle-class, upper-middle class families.

John K: And in your study, you tie some of this selection process to athletic scholarships, to legacy students, as well as attendance at private high schools. Could you talk a little bit about how those factors influenced the decisions?

John F: Sure. So the approach that we take is a decomposition of this pipeline, we see that students are coming in with, let’s just say everybody has the same test score, a group of students at the beginning, we see that the students from high-income families are more likely to end up attending this set of schools at the end of the day, and we’re going to try to decompose where in the pipeline these disparities are emerging. And so the way we first start is actually at a somewhat higher level than you asked the question, which is just to decompose these differences between the application phase, which of the set of students with a given test score applies to these institutions, the admissions phase of those students with that given set of test scores that applied which are admitted, and then the matriculation or the yield phase of those that are admitted whose actually going to choose to come at the end of the day? And what I found interesting coming into this project is that there are many different analyses or ideas about how each of those three phases could be affecting it. There’s concerns about who has the information or the resources to apply. There’s concerns about potential biases in the admissions process from some of the factors that you mentioned, legacy preferences or private schools. And there’s a concern that maybe schools aren’t offering financial aid that’s sufficient in order for students from less affluent families to attend. In our data, we see that about two-thirds of that entire disparity is coming from the admissions part of that alone. So that’s not all of it. But I mean, just to give some numbers, there are about 250 students from the top 1% of the parental income distribution who are in an average starting first-year class, that’s about 1650 students. So right there, about 15% of the class is coming from the top 1% of families. Of those 250, we find that about 160 of them are extra in the sense that if everyone attended at the same rate, when they have the same test score, there would only be about 90 students from the top 1% of families. And so then of that 160, about 100 are coming from the fact that high-income students are more likely to be admitted. There are smaller effects coming from differences in application rates, even smaller effects coming from differences in matriculation rates. But primarily, the differences are coming through the admissions process. And even before we get into specific policies, I think that that decomposition is incredibly important, because the admissions process is the one part of this that schools entirely control themselves. If you want more people to apply to your school, that’s hard, because applications are the students’ decision, you have to go out and convince a bunch of students to apply. If you want to get more students to yield, to matriculate, you have to convince those students, it’s their decision. The choice about who to admit, it’s just the school’s choice. This is the one lever that the schools entirely control. And so the fact that most of the disparities are explained by this set of policies, on the one hand, maybe that’s a good thing that they control, and maybe can directly fix what is the source of the problem. On the other hand, it’s a little bit discouraging that it’s in the choice of these own universities that these disparities are being created, despite what are typically loudly voiced concerns for upward mobility. So it’s really the admissions process that matters. Now, we then go down to the next level. and this gets to the factors that you mentioned. Why is it that a high-income student with a 1400 test score is going to be admitted at a higher rate than a middle-income student or a low-income student with a 1400 test score. And even just to start with, in some sense, the dog that didn’t bark here, you might have thought that students with a 1400 from low-income families, they might even be more impressive that they got to that level despite facing all of these barriers, but we see that admissions rates are in fact much higher for high-income students. And we trace that back to three factors. The first and most important factor up 40% of what’s going on is the preference for legacy students. Those are students who are children of alumni of the institution. Now, legacy students affect the admissions rate of high-income individuals for two reasons. One is pretty obvious, the alumni of these institutions themselves are just much more likely to be high income. That’s kind of the generation before, we’re getting the same positive effect of attendance. But the second reason, I think, was a little bit more surprising to me. It turns out that legacy students from high-income families receive a substantially larger admissions boost, even then, legacies from lower-income families. So there’s kind of a preference for high-income students, even within the legacy pool. And you put those two things together, and that accounts for about 40% of the admissions difference. The second factor is the fact that all of these schools designate about somewhere between 12 and 15% of their class for athletic recruits. Now, there’s nothing inherent in athletics, that means that it has to be students from high-income families. And in fact, if you look at the distribution of athletic recruits at public universities, those students mirror the income distribution of most of the other students at the school, in the sense that there’s not a tilt towards high-income families. But at private institutions, the share of admitted students that are athletic recruits among high-income families is significantly higher… more like 13-14%… than It is among admitted students from low-income families where only 5 or 6% of those students are athletes. Now, why is this the case? I was an athlete in college myself, and I don’t think that it’s just because kids from higher-income families are more athletically talented. I think it has to do first with the resources that are available to these kids. Becoming a college baseball player isn’t just about having good hand-eye coordination, it’s about being able to attend clinics, being part of a travel team, there’s like a lot of stuff that goes along with being able to get to that level. And then I think the second factor is that the set of sports that are offered by many of these institutions go well beyond the canonical football, basketball, baseball, which may be a little bit more broad base, but they also include sports like water polo, or sailing or equestrian. And these are sports where I’m sure that there are examples of athletes from all across the income distribution, but think they tend to skew towards more high-income families. So athletic recruits are the second major chunk. And then the third is what my friend David Leonhardt at the New York Times likes to call private school polish. A lot of what the schools focus on in the admissions process goes beyond just how academically prepared people are, and they really like to see somebody who’s doing interesting things that could be as part of extracurriculars, that could be the way they spend their summer, could be the way that teachers write about the students or the guidance counselors write about the students. And all of this gets channeled through a student’s evaluation on non-academic factors. And what we see there is that not only are students from high-income families much more likely to get very strong non-academic ratings, that seems to flow through through things like recommendation letters that are really centered at the school level. And just more generally, you find if you compare high- and low-income students who are attending the same school, you no longer see this disparity in non academic ratings. And so our sense is that these other broader factors that kind of seep into the admissions process are accounting for the third leg of this tripod that’s giving high-income students an advantage in the admissions process.

John K: And some parents are probably sending their students to more elite private schools in the hope that that will enhance their prospects. And the schools that accept them recognize that one of the reasons students are going there is because they prepare them better for selection in a more prestigious institution.

John F: I think that’s exactly right. I think it’s not just parents and schools, the thought that colleges place a substantial weight on these non-academic factors, which then can be kind of trained for and developed over the years, I think this is really a major force that shapes the way that parents and kids and lots of organizations in society direct their resources. So let me just give you an example here. I was presenting this paper at UC Berkeley in the economics department and a friend of mine who lives in San Francisco, who’s a professor there sent me a picture of an advertisement on the side of the road, like kind of billboard on the side of the road, for a fencing academy. It’s called the Saber School. And it says “a safe, fun sport that will help: what are the things that doing saber will help?” Well, number one, it will enhance performance at work and school. Okay, that sounds plausible. Number two, it will enhance speed, coordination, and decisiveness. Number three, it will help you get accepted at top US colleges, just like right there on the billboard. And so if you want to fence as a kid, that’s totally fine, and some people are gonna really enjoy it. But the fact that colleges value this and so now all sorts of people are spending their time fencing simply because they think it will help their college application, I find that to be a little bit silly.

Rebecca: I don’t think we would have found that billboard in my neighborhood. [LAUGHTER]

John K: Although if you brought a saber to work, [LAUGHTER] you might get more attention.

John F: That raises a host of other issues. [LAUGHTER]

Rebecca: In your study, you also examined admission rates at highly selective public colleges. Do their admissions also favor students from high-income households over lowincome households when other student characteristics are held constant?

John F: Yeah, so the public most selective institutions, they provide a really interesting contrast to the private schools, and there are really two differences. The first difference is that it’s still true that students from high-income families with the same test score are more likely to be attending these places like UC Berkeley or Michigan than students from lower-income families. But it’s not the super concentration in the top 1%, the top 1% are about 20% more likely to attend, but so are the top 5% And roughly top 10%. It’s more kind of a broad top of the income distribution than kid of the uber rich that are benefiting from this. Then second, when you do the decomposition that we do at the private schools, you find that, in fact, it’s not the admissions process, the chances of admission for students with a given test score are almost identical across the income distribution, if anything slightly higher for lower-income students. The big differences come in the fraction of students who apply to these schools. You see almost all of the over attendance is explained by higher application rates of high-income students. And so that really points to a very different part of pipeline. And I think there’s a whole other set of issues that in kind of policy concerns that that brings up, just to cite some fantastic work in this space by my colleague at Harvard, Sue Dynarski, she and a number of co-authors have worked with the University of Michigan over the past 10 years, on something called the Hail scholarship. And this program is really focused on this application phase where they reach out to students who are doing very well in Michigan Public Schools, and who are not from high-income families. And they not just inform the students about the University of Michigan, but they provide a simplified form of financial aid, that’s a tiny bit more generous, but just mostly clearer, that’s basically guaranteed zero for four years. And that seems to have really large effects, big increases in the share of students who are applying who receive these types of fliers, that then carries through to those that are admitted and those that end up matriculating. And so, first of all, it’s really interesting that there are sometimes different problems at these different schools. But also, I think it’s a nice lesson that even among two different schools, which are objectively at the very top of the U.S. higher educational sector, there are really important differences in terms of how these different institutions operate, and what types of policies are going to be most appropriate for increasing diversity of students and social mobility at those places.

John K: Is the rate of return to education significantly different between the Ivy plus institutions and elite public institutions?

John F: The answer is yes. But it’s different in a very particular way. So in our data, what we find, using a bunch of different empirical approaches, is that students that attend these Ivy plus institutions are significantly more likely to be at the very top of the income distribution to attend an elite graduate school, to hold a very prestigious job. They’re much more likely to do that than students who attend the very most selective of the public institutions. Those public institutions, in turn, are significantly better at propelling students to these leadership positions than lower rated less selective public institutions. And so it is both true that those public institutions are very good, and also true that these Ivy plus schools are really quite a bit better. That’s focusing on these top end leadership positions. If you look instead at something like what’s the chance that you’ll be in the top 20% of the income distribution, so for kids in their early 30s, that’s earning more than about $60,000. So that’s a good solid, professional job, you don’t have to be a hedge fund manager, there, attending these Ivy plus schools is not really going to make that much of a difference. And the reason is that at that point in the income distribution, that’s just not what the schools are designed for. You’re quite likely to get a job that’s going to pay more than that from an Ivy League school, you’re also quite likely to get a job that pays more from that at one of these elite public institutions. There are differences in average income, but it’s really driven by this kind of a lottery ticket that you’re getting on maybe you’re going to be really just an extreme leader, again, either very top of the income distribution, very prestigious firm. So the answer is yes, these schools differ, but they primarily differ in this particular way, which is why we’ve placed the emphasis on leadership rather than just kind of broad economic security. It’s not clear that students from Ivy plus schools are just broadly more economically secure in that middle of the income distribution than those from public schools.

John K: You also examine in this paper what would be the effects if the admission process at the more elite institutions were similar to that at highly selective public institutions? What do you find there in terms of the income diversity of students in the Ivy plus institutions if those preferences were eliminated?

John F: Yeah. So we’re able to simulate, exactly as you say, what would these classes look like at least probabilistically, if the admissions office were to place less weight on some of these factors, and it makes a meaningful difference. So just to give you one statistic, currently, on average, there are a bit less than 60% of students at these schools that come from the bottom 95% of the income distribution. Those are families making less than call it $250,000 A year. If you were to get rid of all these three preferences that I’ve talked about, if you were to remove preferences for legacy students, just to be clear on what that means, we’re just going to admit them based on all the other characteristics, oftentimes they’re great students, but we’re just not going to give them an extra boost for being a legacy student. If we were to remove this seeming bias that arises in the process where higher-income students are getting stronger non-academic ratings, and if you were to not necessarily remove athletics, but just make the athletes look like all the other students, so there’s not this tilt towards high-income students among athletes, you would increase the share of students from the bottom 95%, from a bit less than 60 up to about 70%, a bit less than 70. And so what does that mean in practice, again, there are about 1600, 1650 students in the average entering first-year class, we’re talking about another 150 to 160 students from more modest backgrounds. And, of course, this is not an enormous change. But it’s on the same order, as people are talking about when we think about what’s the difference in student bodies that might come from changes in racial preferences in admissions flowing from the Supreme Court decision. It’s on a similar magnitude. We’re gonna have 100, maybe 150, fewer students of color on campus. And I think it not only affects the diversity on campus, I think it also meaningfully affects the role that these schools are playing in upward mobility, particularly to these leadership positions. You make some admittedly heroic assumptions and kind of flow things through, this type of change is going to make another two or three US senators from the middle class instead of from very high-income backgrounds. And let’s not overstate this, like it’s only two or three senators, but for a set of decisions that literally 12 People can decide to make if they want to. I think that’s pretty impressive. And that doesn’t even think about well, what if the Northwesterns and the NYUs of the world decided to make some of these changes as well. So my sense is that we’re not going to remake society by doing this, but it’s a pretty low-hanging fruit. And the thing to say is it just from a policy perspective, you can achieve the same differences in the admissions pool, either by getting rid of the preferences that are afforded to high-income students, or by introducing new preferences that benefit students from low- and middle-income families that are particularly academically strong. And what we show in the paper, we kind of calibrated, we say like, if you were to introduce a new preference, specifically designed to get exactly the same mix of students that you would get from eliminating these preferences, what you would need is a preference for low- and middle-income students that’s is weaker than the preference even that current admissions offices put in place for legacy students. So legacy students, on average, are about three or four times more likely to be admitted, you’d need really strong academic students from low- and middle-income backgrounds to be, on average, about twice as likely to be admitted. And that would be a big change. But it’s not like these are changes that go well beyond the type of preferences that are already in place in the admissions process,

Rebecca: …and seemingly pretty actionable. [LAUGHTER]

John F: Yeah, and look, I think that this is a particular moment of fluidity in higher education admissions. Because of the Supreme Court decision, people are not just reconsidering how to think about diversity. That’s kind of the direct effect. But once you open up the gearbox, I think it then becomes natural to rethink a lot of different things when it comes to admissions, both because once there’s a process, it’s easier to think about other stuff. And also because I think that having a preference for students from overwhelmingly high-income families becomes increasingly awkward when you’re no longer allowed to give preferences for students who are clearly experiencing very large disparities in the run up to college. So I think almost all colleges are really strongly considering a bunch of this stuff. Some of them are doing so in publicly announced committees. Here at Brown University, I serve on a committee, including both faculty and trustees that are thinking about a bunch of these issues. Other universities are doing it more internally, only trustees, maybe it includes students. All the universities are doing this in a different set of ways. And I wouldn’t be surprised if we see more change in the way college admissions works over the next year or two than we’ve seen in a long time. And so yeah, hard to know what will happen, but these are an incredibly important set of issues to consider and I hope we’ve been able to contribute to that debate. As an academic, all you can ask for is that people will listen, policies, it’s up to them. There’s a lot of factors that go into that go beyond the research. But we’ve been really, both in public and had a lot of conversations with university leaders about how to think about these issues. So whatever the decision is, I’m confident it will be made on the basis of what I hope is a better set of analyses and understanding for what’s going on than we had before.

John K: Before, I think everyone expected that these types of results were occurring, but I don’t think it was really clear how large the magnitude was. And your study certainly contributes to that knowledge. Having data like this, and these results, I think, will put more pressure on institutions to change than just the general suspicion that they were privileging a very elite group of students. One of the things you note in the study is that making these changes will lead to a more diverse leadership pool, but it may not have as much of an effect on intergenerational income mobility. Could you talk a little bit about that?

John F: That’s exactly right. And I think that stems from some of the themes we’ve been talking about, where the role that these schools play in intergenerational mobility to leadership positions, that’s potentially very large. But they’re just too small to play a role in addressing some of the very broad differences in equality of opportunity that we see in this country, other than through kind of the indirect channel, which is that I think when you have individuals in these leadership positions that come from a broader range of backgrounds, you’re more likely to get policy that’s made in a way that takes into account some of these effects. And so that actually leads to some of the research that we’re really now focusing on, which is that, when you think about intergenerational mobility and higher education, an initial paper that I wrote on this, decomposed the problem into what we called access, that’s who’s attending and the success, what happens to the students that attend, you need both of them to be working together to have intergenerational mobility. If either of them is absent, then you have less mobility. And what we found was that different types of institutions seem to have problems in different areas. So institutions that were highly selective, not only the Ivy plus institutions, but honestly also some of the public institutions in the country, their lack of effect on mobility, in large part, was coming from the relatively un-diverse set of students on an income dimension that were attending their school. Many of these schools, again, both public and private, the share of students come from the bottom 20% of the income distribution is really just 3 or 4%. Really not large at all. So we really wanted to separate the question for these institutions of how do you improve mobility through increasing access with the situation for what is a very different set of institutions, not just the elite public institutions, but some of the open-access institutions, the community colleges where there, not that access can’t be improved, but I think much more the problem is that, in many cases, students are attending these institutions and not being propelled upwards in the income distribution in the way that we would hope. And so that’s really now what we’re focusing on: How can we first measure, in a very broad way, what these different institutions and programs are doing in order to propel students up the income ladder, to really give them the skills, the human capital, the social capital, in order to get good paying jobs and move upwards after that in their career? And then what are the policy levers that you would pull in order to improve that? The way I like to think about this is suppose that you gave the governor of California $10 billion to improve upward mobility in education in his state. Would you want to get more people going to Cal State instead of the California Community Colleges? Is it important that you not only go to all Cal State, is it important that you go to a particular Cal State? Is it important that you have a particular program? Are some programs much more effective than others? Should we be encouraging more people to go to community colleges, even if that costs and has fewer people going to Cal State? Do we want more people to start at community colleges and transfer up to Cal State? Do we want more people to not start at community colleges, because it’s better if you start directly at Cal State? There’s all these different questions. And there’s been some great research on different aspects of it, but I think with the data that we have, we’re hoping to provide a more unifying framework to think about what are the particular places where there’s more or less success for students, again, defined as like the causal effect of attending these places. And how can we expose more students to high success environments, either by moving them around or by changing what the programs are?

John K: In your intro, we mentioned that you were a member of the U.S. Treasury Council on Racial Equity, and the Co-Director of Opportunity Insights. Could you talk a little bit about what these organizations do?

John F: So Opportunity Insights is a research and policy organization that I run jointly with my co-authors Nathan Hendren and Raj Chetty. And what we’re doing there is trying to put together a research agenda to understand upward mobility, both from an academic and a policy perspective. Research that involves this kind of big data has evolved over the last decades to almost look more like a science lab where it’s very team oriented. It’s not a professor and her keyboard or chalkboard just kind of plugging away in isolation anymore. And Opportunity Insights is a way for us to organize all of that team in terms of there are other faculty that we collaborate with, there are graduate students we collaborate with, there are research assistants we collaborate with, there are visitors at all different levels that we collaborate with. And so Opportunity Insights is really the organization through which we just do a lot of this research and try to translate it to help policymakers and whatever that means, depending on the research. The Treasury Advisory Council on Racial Equity is very, very different. Treasury is one of the largest agencies in the federal government. And it has many different policies that directly or indirectly affect racial equity in ways that are obvious or not obvious. And the purpose of this Advisory Council is to bring together people from many different aspects of society that are relevant to Treasury’s financial policymaking. So there are a couple of academics on the committee like me, but there are also people who run financial institutions, there are people who run nonprofits that deal with financial institutions, people who run non-financial institutions, more businesses. And the idea is to be a group that can both proactively offer suggestions to Treasury in terms of how they can change things either out of blue sky or on particular policies that are undergoing after policymaking, as well as a resource for them to turn to when they say look like we’re trying to figure out… an example is a lot of the focus of Treasury over the last two years has been the implementation of the IRA bill, which includes a lot of tax incentives for green investment. How can they implement all of those tax credits? How can they write all those regulations in a way that really does so to support racial equity, and to make sure that black and Hispanic and native individuals are not left behind in a way that, unfortunately, has been too often the case in our nation’s history. So that’s far from a full-time role. We meet once a quarter in public meetings and try to offer our suggestions. And even again, this suggestions span how Treasury should implement different regulations from even how Treasury can make research on racial equity more accessible, or make data more accessible to support more research so that there’s more broad knowledge when it comes time for policymaking.

Rebecca: You’re doing some really exciting and interesting things.

John F: Thank you.

Rebecca: Thanks so much for your work and sharing it with us today. But we always wrap up by asking: “What’s next?”

John F: So I talked about some of the work in the college space. But I’m trying to think about other parts of upward mobility as well, to understand how environments or policies contribute to these disparities or what policies can help alleviate them. And a big theme in some of my recent work is to try to broaden our measure of mobility to go beyond these purely economic measures. It’s a natural place to start, both because having a higher income is something that is kind of meaningfully related to the quality of one’s life and also because it’s pretty consistent data to measure income. But I think even economists will admit to you that income is not the end of it. And we’re trying to think about other ways, not only to measure people’s wellbeing thinking about health, thinking about social capital, for instance, but also to measure or folks influence on broader society. So there are positions like entrepreneurs or scientists, inventors, that if we generate more innovation in society, that’s not something that just benefits the individual inventor, it’s something that benefits society much more broadly. And so I think that’s not only very important as kind of an alternative economic outcome, but it’s important to thinking about why something like social mobility goes beyond merely thinking about well, each individual should have their fair chance of success. These are ways in which just society as a whole is better, more innovative, more engaged, when there’s more upward mobility. And in that way, I think it’s really a rising tide that can lift all boats. So that’s a little bit of what I’ve been thinking about recently.

John K: Well, thank you for taking the time to join us. We really enjoyed this conversation. And we really, as Rebecca said, appreciate all the work that you’ve been doing.

John F: Thank you so much. It’s really been a pleasure to talk with you about all this work over the last hour and I appreciate that.

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John K: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

Ganesh: Editing assistance by Ganesh.

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323. Explore First Study Abroad Program

Compared to continuing-generation students, first-gen students experience a higher risk of not completing a college degree. In this episode, Sue Roberts, Marianne Young, and Beth Hanneman join us discuss a study-abroad program for first-gen students that is designed to build their confidence, sense of belonging, and help them understand the connection between their education and their career goals. Sue is the Associate Provost for Internationalization at the University of Kentucky. Marianne is the Assistant Vice President for Smart Campus Initiatives at the University of Kentucky. And Beth Hanneman is the Associate Director of Career Advising and Career Education, also at the University of Kentucky.

Show Notes

Transcript

John: Compared to continuing-generation students, first-gen students experience a higher risk of not completing a college degree. In this episode, we discuss a study abroad program for first-gen students that is designed to build their confidence, sense of belonging, and help them understand the connection between their education and their career goals.

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John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

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John: Our guests today are Sue Roberts, Marianne Young, and Beth Hanneman. Sue is the Associate Provost for Internationalization at the University of Kentucky. Marianne is the Assistant Vice President for Smart Campus Initiatives at the University of Kentucky. And Beth Hanneman is the Associate Director of Career Advising and Career Education, also at the University of Kentucky. Welcome, Sue, Marianne, and Beth.

Sue: Thank you, we’re glad to be here.

Rebecca: Today’s teas are:… Sue, are you drinking any tea?

Sue: I am not drinking tea right now. But if I were in my normal space, I would be drinking tea. Yes.

Rebecca: Do you have a favorite kind?

Sue: I do. It’s a rooibos tea, a red bush tea.

Rebecca: Wonderful. Marianme, how about you?

Marianne: I’m not currently drinking too, but I have one on the ready. It is a lovely wild sweet orange.

Rebecca: Nice. What about you Beth?

Beth: So I went to Montana this past summer for a yoga retreat and fell in love with Huckleberry. So I now drink a wild Huckleberry tea at least once a week. And that’s what I’m having this morning.

Rebecca: I have never had that. I think it’s a first on the podcast.

John: It is. I am drinking an Irish Breakfast tea.

Rebecca: And I have a Jasmine Dragon Pearl this morning.

John: Dragon pearls?

Rebecca: Dragon pearls. [LAUGHTER]

John: Ok, so we have a mythical tea. [LAUGHTER] We read about the Explore First Study Abroad program in an article in the Chronicle recently. And so we invited you here to talk about that. Could you give us an overview of this program?

Sue: Sure. It’s a new program for the University of Kentucky, run for the first time in summer 2023. We took 60 students, 60 undergraduate students, all of them first-generation students to either London or Dublin for a three- week Education Abroad program focused on career readiness.

Rebecca: Can you talk a little bit about this program came about?

Sue: It came about in many different ways, actually. There were conversations happening on our campus for probably two or three years before COVID, even, among different colleagues, some in the Career Center wondering how they could produce really good career readiness, education abroad programming. So I’m in the office of first-generation student success thinking about how we could do a better job in introducing first-generation students to education abroad. And then in the International Center, in the Education Abroad office itself, there were lots of conversations about how we could partner with colleagues across campus to develop programs that would reach this demographic.

John: One of the things we were really intrigued about was a program that was designed to benefit first-gen students as well as providing those career readiness skills. Could you describe a little bit how this program integrates that career focus?

Beth: Yeah, I’ll take that one. So over in the Career Center, we have the national association called NACE and they have NACE Competencies. And so when you start thinking about any major that a student has, you want them to make sure that they have those skill sets. So when they actually get into the workforce, they’re able to be analytical, they’re able to have communication skills. And what I love about the first-gen program and Explore fFrst within that, is the idea of how do you do that in a global setting. And so when you start thinking about designing this curriculum, and me and Marianne had the privilege of helping to work on that. It was this idea of, we had at least find out what the foundation is that the students had. And so sort of thinking about block scheduling, where a lot of times professors may say we’re going to do one topic and then go to another, I did more of what we call spiral curriculum, where you introduce a topic, and we brought it in here in the United States before we left, so maybe it was resumes where they had to create a resume and work on a resume ahead of time. And then when we’re overseas, we re-introduced resumes to say, “How would you put this Explore First experience on your actual resume? …kind of the same when it came to networking. What does it look like to navigate, to connect with people? Okay, great. We do that here in the United States. But then how do you do that in a global setting. So it was one of those things where you can actually see that reinforced. I also thought that was really cool when it came to interviewing as well, of having that prep for the students within that area.

Rebecca: We have a couple of other episodes of tea for teaching that also talk about the NACE competencies that we’ll link in our show notes for folks that are interested in that particular detail. So we just talked about NACE. Can you talk a little bit about the benefits that students get from it being a study abroad experience?

Beth: Yeah, at least for myself, the world is definitely interconnected. And so what I loved about how we interacted with employers is that we first looked at those that were connected here to Kentucky, and then we reached out with those that would be overseas. So for example, we have a company named Alltech that’s located here in Lexington. And so our students on the Dublin trip was able to actually go see their location. So it wasn’t one of those things that “Oh, hey, we’re just randomly seeing a company.” We’re very methodical about how that connection is. Another company, Compass, for example, does food services for our University of Kentucky health care system. So it wasn’t one of those things of just like, “Oh, we’re just gonna go see a company.” It was one of those elements of not only is making this connection abroad, but how does this actually impact me back home. And we would actually talk about that. Students would be like, “Alright, yes, you see this in another country, how does cultural awareness make a difference? How does being able to navigate and learn about yourself influence who you’re going to be back at UK?” And one of my favorite questions we asked in the interviews that they had to do for one of the assignments was: “If you’re back on the college campus, and you run into the university president, what are two things you tell them about the program?” And it was really cool to hear from the students that like, “I didn’t think I could learn so much about myself in three weeks, let alone three months about a career,” and others have never been on a plane before to navigate what that looks like. So even if you go into the job market, most likely somewhere along the line, you’re probably going to have to travel somewhere and do connections, but to have that support to have other people with them, when they did it for the first time was really impactful.

Rebecca: I love that reflection question. [LAUGHTER] So many benefits to that.

Marianne: I think the global stage also provides a really unique opportunity to just boost confidence with these students, as Beth was talking about, some of our students had never been on a plane. And not only did they navigate getting on a plane, they navigated getting into and past customs and immigration and all of that. And then the most surprising piece to me, in terms of what this looked like in terms of that confidence boost is at the beginning of our core sessions with the students, they put together kind of a: “these are what my goals are currently.” And by the end of the program, not only physically the confidence that you saw as they stood in front of the class, and they were presenting what their new goals were, for some of the students it expanded the opportunities that they were considering. They had never considered what it might be like to be in a leadership position in a global organization, or for the other students, it solidified what it was that they were wanting to do. And that confidence that they had of “Yes, I’m on the right path,” I think came from them navigating situations that they hadn’t been in before. And then being able to connect with different companies and different leadership individuals within the company, who they could see like, “Oh, my gosh, they were first generation as well, and now they’ve moved abroad, and they have this position in the company,” and the confidence that came from being able to navigate an international city as well as “I have confidence in how I’m going to navigate my career pathway,” that was so amazing to see in the sestudents.

Sue: I will agree with that. I visited, I think, three of the four programs. The program was split into four different groups, two went to Dublin two to London. So there were 15 students in each and I think I’ve visited three of them over the course of the summer, and to see that confidence grow, almost hourly, was incredible. And I will say that I think it translates, we’re hoping anyway, that it will translate, into greater understanding and kind of sense of purpose as a student. So you can see the point of your degree, you can see the point of why you’re struggling through this or that course to make it through to graduation. And of course, we want to see good results in terms of retention rates and graduation rates.

Rebecca: I’ve had the opportunity to teach a couple of travel courses where I’ve had students who had never traveled before, some within the US and some travel abroad. And I agree that seeing the confidence growth in students is such a rewarding experience for the instructors as well as for the students. It’s a really powerful experience. But one of the things that I really love that you’re describing is this connection to alumni, and those really specific intentional connections between the businesses locally as well as abroad. That’s a really beautiful component of your program.

John: And one of the challenges that all colleges face is the relatively high DFW rates generally experienced by first-gen students. And by making clear to the students the salience and the relevance of the material that they’re learning, and how this can open up these possibilities to them in a very obvious manner that they may not naturally see, I can imagine this could be really transformative.

Marianne: I think one of the great moments we had as we were visiting one of our employer partners, as Beth was talking about the spiral curriculum, he had talked about LinkedIn profiles and been helping them and then we get to this employer visit. And they start talking about LinkedIn profiles. And it is almost the exact lecture we had given that morning. And students are turning around and saying, “Oh, my gosh, you told us that this morning, and here’s this employer saying this exact same stuff. You were right.” And so we revisited again, and then the next employer, and so it was the aha moment of “Oh my gosh, this is actually something that I’m going to need and I’m going to use as I navigate my career.”

Rebecca: Can you talk a little bit about what a typical day for a student looks like in this program.

Marianne: There was no typical day, but this will kind of give you some activities they may have been shuffled around a bit. We’d start off with maybe some class time reviewing the visit. Maybe we’d have the day before talking about the experiences that the students had, answering any questions they may have had, how they navigated a challenge, just really taking time to connect and then help them build on the information that we were presenting. Once we kind of move through class time, we might have visited an employer in the afternoon and done a site visit where we not only learned about the company but also some of our employers took us through exercises like design thinking at some of our tech companies, or walking us through interviews and resume reviews in terms of a mock opportunity if you’re applying to their company. And then we may also have a cultural visit in the afternoon, visiting a significant landmark in the area or learning about the history and the culture of the particular space that the students were in. And then in the evenings, our students would maybe get together and cook in the residence hall, or they might go out to dinner together. And so generally we had class time and some cultural visits or an employer visit.

Beth: Yeah, exactly what Marianne said, and when you think about over the three weeks, because we were there for three weeks with these students, the beginning part of the classes were more kind of prep and foundation to get them to know what to expect. And so we broke teams of three, and so we would have one person would be the person who was in charge of introducing the group, we had one person that was the photographer, one person that was in charge of the “Thank you” at the end for each site visit. And that was really cool to see him learn collaboration, but also kind of change up and like, “Oh, well, this person is really interested in architecture, so we’re gonna have him be the speaker for this one, and then I’ll do the photography. And this one over here, we as a group, we actually wrote the thank you note together of what that means to follow up within it, kind of expectations within it.” So that was really cool in terms of curriculum, and kind of how we set that beginning. And then closer to the end like Marianne said, was more like review: “What did you learn from it and reflection?”

John: Do students travel with faculty or staff from the University of Kentucky?

Sue: We structured this program so that each group of students was accompanied and led by two professional staff members from the campus. Typically, it was a person from the Career Center, and a person from the Office of First-Generation Student Support. So it gave the students oftentimes very familiar people who understood where they’re coming from, and the skills they brought to the table, but also a person with the career advice ready for them kind of as needed. So it worked really well, I think, to have those program leaders on the ground with the students. And we weren’t hosted by a university, although we did visit universities in both locations. But we worked with a education abroad partner provider called AIFS. And they have provided the classrooms, they assisted us find student accommodation, and they worked on us with the cultural visits.

Rebecca: I think I remember also reading that you did some work prior to going abroad and some coursework there. Can you talk a little bit about what that looked like?

Marianne: We had an opportunity and clusters with the students, we broke them into smaller groups to help prepare them for what to expect as they were preparing for their education abroad experience. And so we covered a variety of topics of what about your luggage? What is a carry on? What is it checked bag? How do you move through security? What can you expect in an airport? What can you expect in terms of customs and immigration? We talked about how to prepare for the weather, how to think about budgeting, and being prepared for different costs of things, or how you might be able to consider all of the different pieces and parts of preparing for souvenirs that you want to get… all those different things, a variety of cluster topics to make sure that our students not only had a connection with the person that they were going to be traveling with, but also the other students. And then it gave us space for any of the questions that students may have had, as they were preparing for this experience.

Beth: It’s just a great way, because a lot of times when I’ve done education abroad, you might meet at the airport for the first time. But what I loved about this program is that we literally got to know each other prior, to at least kind of understand maybe some of the things that they were concerned about as a student. And so then as a staff member, we can be like, “Okay, let me give you some extra resources.” I remember one particular student, I ended up calling her mom and her was on the phone, because she’s like, “Okay, Beth, I know you went through the whole situation of what we need to do for the airport, but my mom has questions.” And I was like, “Sure, no problem. Let’s talk.” And so her mom was like, “Oh, nice to meet you Beth. Her mom dropped her off at the airport, gave me the biggest hug. When her mom picked us up. She was like giving everybody in the group a hug, because we were extended family for them for three weeks.

Rebecca: Can you talk a little bit about the timing of the program?

Sue: So last year, it was the first time through, so I think we had to do things very quickly. We had to assemble a team, we had to get these clusters stood up. We had to recruit students, we had to find the scholarships for them and all the rest of it in kind of a hurry. So this year, we’re spacing it out a bit more. So we’re recruiting for summer 24 right now. And we’re going to repeat the program, we’re going to take 30 students in two groups to London and 30 to Dublin in two groups. So we’re excited about that. And then their travel occurs during the summer vacation, early in the summer vacation, so May and June this year.

Marianne: The interesting piece of the timing as well was I was on the first group that went to Dublin, and we were actually able to connect with the group that was coming after us in the airport as they were preparing to go out, so my students were able to pass along some words of wisdom and some thoughts to the group that was coming after them. And so that was a really fun piece with the timing to be able to catch up with each other in the airport.

Beth: In terms of curriculum, the way it was set up, there was one class that everybody was part of. So we actually met as a group virtually, with all 60 students ahead time. So everyone had that basic foundation. And then when we’re actually over there, that was when we did the actual classes for the individual pieces. So I did Dublin two and London one. And so at the same time, we’re having curriculum in terms of giving feedback for the next group coming over.

John: Now, you mentioned that there was some time spent acquiring funding, could you talk a little bit about the funding that was used for this program?

Sue: Sure. And this is a little unusual, I think. It was a surprise to us when the Kentucky State legislature or general assembly awarded some funding to all Kentucky institutions of higher education to support displaced students, so refugee students primarily. As part of that program, they allocated a certain amount of funding also to support education abroad and exchanges. So when we realized that, which was only in the summer before, so summer 22, we thought, “Aha, we could finally make this happen. This thing we’ve all been talking about in different ways about connecting careers, connecting first-generation students with education abroad, and making a real difference for those students, and we could do it at a actually a quite a big scale for education abroad, 60 students is quite significant.” So we seized the opportunity. The trick, then, of course, was to find matching money, because it didn’t cover everything. So we found some money internally at the university, we used education abroad scholarships, our administration at the very highest levels awarded us some funding to kind of back us up if we needed it. So it was a team effort. And this upcoming year, we don’t have the state money. That was a one time deal, so we’re funding it all from our university funds.

Rebecca: So cost is always a concern, I think, for first-gen students, and may be one of the reasons why they don’t even think they might ever go abroad. I know that was the case for me, as a student. I didn’t think I was ever going to get a chance to go abroad, but I got to when I was in graduate school. So can you talk a little bit about what this meant to the first-gen students or if you had trouble initially even getting them to think that they could really actually participate in this program?

Beth: Yes, one of our students on Dublin two got the email about applying and that the program was going to be there when we started doing the recruitment. And he was like, “Is this a scam? Is this true?” We went over to the first-gen office to verify because he’s like, “it sounded too good to be true.” And so once we got the word out that it was, of course, students applied and said, “Okay, let’s do this.”

Sue: You’re absolutely right that it’s the number one barrier of first-generation students is finances. And I think it was the majority of our students on this program are Pell recipients. So first-gen is a very big category. But we did try and make a difference, particularly for students whose financial means were limited. So it was a tremendous opportunity for them. And as Beth said, some of them were very disbelieving at first of the opportunity, they couldn’t understand how this was happening, because they hadn’t thought that this was something that they could ever achieve. And that was another reason why we kept it to three weeks, because many of these students… well, in fact, I would say all of them… were working during the summer. So three weeks away from your summer job and earning is a big deal, and others had family obligations as caregivers, and so on. So that’s the reason why we ended up with a three-week timeframe was partly to be sensitive to those needs. And then in terms of the financing, London is an expensive city, and Dublin is an expensive city. And these are young people, these are primarily first- and second-year university undergraduates. So budgeting to shop, to eat, to go out is difficult, and especially when it’s a different currency and options are different, and the prices are different. So that was a big element that we’ve reflected on since this first time through, and I think we’ll be maybe just a little bit more supportive. We were supportive, but maybe just a little bit more supportive of how to budget when overseas because they were responsible for their own spending money on this program.

Rebecca: What about things like food or other personal costs for travel, was that included in the program?

Sue: So there were a few meals included. There were a few like welcome dinners and things like that included, but by and large students were responsible for their own catering as it were for their own food. And it turned out that was kind of an issue because it takes a bit of knowledge of the stores and what’s available and what’s affordable. It takes a bit of knowledge of how to cook in a budget conscious way and not just grab the processed thing. And of course these supermarkets are unfamiliar and I would say one thing we did think a lot about upon return and when we debriefed this was giving the students a bit more time to adjust to that situation and to learn their options and to cook because sometimes we were so busy with all these things we were doing every day that they didn’t have much time to plan their suppers, or to go shopping and cook so I’ll let Beth and Marianne chime in because they were on the ground, they know more, but that was the kind of impression I got.

Marianne: So, we had some bargain shoppers in my group that found meal deals at like close Tescos, things like that. And so it was always kind of a competition of “Did you know that the sandwich was included in the meal deal?” And so it was a pretty inexpensive breakfast and lunch and sometimes dinner opportunity for students that became somewhat of a game, to figure out, like, what are you going to put in your meal deal this time? And so a lot of our students were supportive in terms of sharing different deals that restaurants were doing. Did you know that on Tuesday, they have a student special where you can get this, this, and this. And so they were really great about sharing some of the tips and tricks and things that they picked up along the way. And then also sharing meals. So going to the grocery, and he brought me to purchase something, while I may not eat this whole thing, but if you split it with me, then I’ll get the next one. And so they were really great, that was really fun to see them kind of helping and sharing deals that they found along the way.

Beth: And one of the things that we did is we actually offered a time if someone wanted to come with me to the grocery store. We did a local one so they could see how close something was if they by chance needed something quick to eat. But then we actually went with them, which was one was a little bit farther away have more of the discount kind of larger what they would think of a supermarket type of thing here in the United States, just because, over there, you kind of buy more what you need, versus “I’m going to have lots in the refrigerator and freezer within it.” And we actually had a couple of times where we had meals together because it was someone’s birthday and we wanted to celebrate. And very similar to what Marianne said that they would be like, “here’s a deal,” or “hey, I’m going to make soup anybody else want?” And we had one student who loved to cook, and others are like, hey, awesome, I will help clean up, or pitch in for some money if you would be willing to be the person that actually wanted to make the meal, and they actually collaborated teamwork that way too. So it was really cool to see.

Beth: One thing I wanted to share is the fact I think people think that education abroad is three weeks, and then you’re done. For us, this is a lifetime connection for these students. So we actually had dinner with both groups separately, so they could get together and meet each other and see each other, I’ll get messages being like “Guess who I saw on campus?” and they have a competition of how many times they see a certain student, be like “I saw them three times this week, Beth, I saw this one four,” but even moreso is this confidence coming back to have to go after the dreams that they want. We had a student who, I’ll be very honest, had a really rough home life and had a lot of confidence issues and got over there had a chance to start talking, had a really good conversation with a couple employers. And we did a networking night where we invited all the employers back and they could come and network with the students. And she had a really good conversation with some of our staff that we actually had come over from UK to kind of see the program as well. And she followed up, wrote a note back to say thank you for this conversation, I appreciate it. This is what I’m looking for in terms of career or job, and that person connected her with to somebody back here in Lexington, she then goes and reached out to that person, met with them, interviewed, and now has an IT position that she never thought possible a year ago. So that’s really cool to actually see them do this steps, it’s one thing for us to say go do, it’s another for them to actually gain the confidence to go and actually obtain it.

Rebecca: What a great story.

John: One of the things that I think you’ve all mentioned is that this creates a really tight bond among the students as well as the connections to the staff members they traveled with. And that sense of belonging has been shown in a lot of studies to be a major factor in student retention. And I think programs like this can create really strong bonds that can help students be more likely to succeed.

Sue: I will agree with that. There were two young women on one of the programs who became fast friends. And I assumed they had been friends forever, and I just was chatting with them, and I said, “You know, you must have known each other a long time.” They said “no, we just met.” And one of them said that she was so excited to come back to UK in the fall… so this semester… and I said “well, weren’t you excited anyway?” And she said, No, she wasn’t, that her freshman year had been a little lonely, and she had not made a good connection with her roommate and was struggling a little bit to fit in. And she said “Now I have a best friend on campus, and we’re gonna have fun the next few years together. And I thought that was awesome.

Marianne: And I’ll brag on our students. They were phenomenal. I mean, when I told people that I was going to go to a foreign country with 15 college students, and we were going to travel the city and we were going to do all of the things they looked at me like, “Why would you take college students to an international city?” They were fantastic. They were supportive. They were curious. They were beyond what you could even imagine in terms of the questions that they were asking and the way that they engaged with the curriculum. We have phenomenal students here at the University of Kentucky and I was lucky to get to take 15 and I have them running across campus yelling my name saying “Oh my gosh, this is the first time that I’ve seen you since you’ve been back on campus” or seeing each other on campus is such an honor to be a part of just that family that we now have. And, like I said, they were the best students you could ever imagine traveling with. I do it again in a heartbeat.

Sue: So one thing that really impressed me about these students, actually taught me a lot about this category “first-generation” which is kind of thrown around is that these students are really amazing. I mean to get to the University of Kentucky, to be studying their majors, to be making good academic progress is an accomplishment for these students and they have the resilience, they have the resourcefulness, they have the curiosity, as Marianne said, to make the most out of education abroad. So these are not students who took this for granted. When they were in London or Dublin, their eyes and ears were open all the time. And they were busy taking it all in, reflecting on it, and they absolutely were some of the very best students I’ve ever seen on an education abroad program.

Rebecca: So do you have plans to evaluate the success of this program?

Sue: So yes, we built assessment into this program from the beginning. So we had a researcher from the College of Education who helped us and administered pre- and then during, and then post-surveys of each student. So she collected information about their responses and reflections to the assignments and to their learning, and also something about their intercultural learning as it were. So we’re going to also track these students and see how they do compared to the peers who didn’t get the opportunity to study abroad in terms of their academic progress and their graduation.

John: Excellent. We look forward to hearing more about how well this program works. We always end by asking, what’s next?

Sue: Well, we want to do this again. [LAUGHTER] So we think it’s working. We’ve got good results so far, assuming that the next summer is also successful. We hope to just keep tweaking it, making it better and better for the students and maybe building it in as kind of a signature program for first-generation students here at the University of Kentucky.

Rebecca: An incredible thing to invest in and offer first-gen students. Thanks so much for sharing the details of your program.

Sue: Thank you for having us. And thanks for your interest in this endeavor.

John: It sounds like a wonderful program.

Sue: Yeah, it’s been a blast to develop and to be part of I must say. It’s been fantastic. And I don’t think we mentioned but perhaps we should that over one quarter of our undergraduate students identify as first generation. So this is a significant population at our university which serves students of all sorts from the state of Kentucky and outside.

John: Excellent.

Sue: Thank you both.

Marianne: Thank you all

John: Thank you for taking the time to join us and to share this wonderful program.

Sue: Yeah, appreciate it.

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

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316. Help-Seeking Behavior

Continuing-generation college students are often better prepared by their family and peer networks for academic success than first-gen students with more limited support networks. In this episode, Elizabeth Canning and Makita White join us to discuss their research on differences in academic and non-academic help-seeking behaviors between first-gen and continuing generation students.

Makita is a graduate student in Washington State University’s Experimental Psychology Program. Elizabeth Canning is an Assistant Professor in the Psychology Department at WSU.

Show Notes

Transcript

John: Continuing-generation college students are often better prepared by their family and peer networks for academic success than first-gen students with more limited support networks. In this episode, we discuss differences in academic and non-academic help-seeking behaviors between first-gen and continuing generation students.

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John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

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Rebecca: Our guests today are Elizabeth Canning and Makita White. Makita is a graduate student in Washington State University’s Experimental Psychology Program. Elizabeth Canning is an Assistant Professor in the Psychology Department at WSU. Welcome, Makita and welcome back, Elizabeth.

Elizabeth: Thanks for having us.

Makita: Hello.

John: Our teas today are:… Elizabeth, are you drinking tea?

Elizabeth: I am drinking coffee this morning. It’s morning over here in the Pacific coast.

Rebecca: How about you Makita?

Makita: I have a hibiscus berry tea. I don’t usually drink tea, but I got some just for you guys.

Rebecca: Awesome. [LAUGHTER]

Rebecca: Sounds like a nice treat. I have some chai today. John?

John: And I have an English breakfast tea today, because I got a long band practice tonight. [LAUGHTER] So, a little more caffeine will help.

Rebecca: [LAUGHTER] So we invited you here today to discuss your recent study entitled “Examining Active Help-Seeking Behavior in First-Generation College Students,” which was published in Social Psychology of Education. Can you tell us a little bit about how this study came about?

Makita: Well, for me, this was actually my master’s thesis. When I became a researcher, part of my dream is to change the world, make a difference, and I’m really passionate about people getting access to the things that they need. So when I was in undergrad, and I was exposed to a lot of first-generation college students, and when I was hearing my parents talk about their experiences as first-generation college students, I started to notice that things were a little different when you didn’t have people around you who could tell you about what college was supposed to be like. And then when I started reading the literature on first-generation college students, and I saw how, in my opinion, excessively large, the gap was between first-generation and continuing-generation college students. That really captured my attention. So then, when I went to a school, where they have a really high population of first-generation college students, it felt really appropriate to look at first-generation college students. And also I’m honestly really interested in help-seeking behaviors. You probably have experienced yourselves where you see one person who is very persistent and active in getting someone’s attention, basically, very annoying, consistently waving their hand… [LAUGHTER] …trying to come up and get someone to basically give them whatever they need or they want, versus another person who maybe is a lot more quiet and sitting there hoping that someone will help them. And I wanted to know why. What makes one person act so differently from another? So I was really interested in first gens and help seeking. And then, at the same time, Elizabeth had recently been to a conference where they talked about first-gen forward initiatives, which is where colleges encourage faculty and instructors to self identify if they themselves were first-generation college students, to encourage other first-generation college students at the university to feel more comfortable, maybe talking to them or going to office hours, things like that. And we combined those two things together into this study, where we could look at help seeking in first-generation college students and a shared identity to try to see if that would change how help seeking looked.

John: And you mentioned some of the gaps that are observed. Could you talk a little bit about some of the equity gaps between first-generation students and continuing-generation students in terms of their academic performance and success?

Makita: Yeah, so for first-generation college students, we tend to see that on average, they earn lower grades, and they’re more likely to drop out of college. And they’re also less likely to engage in academic success behaviors, like going to office hours, or trying to talk to their instructors after class, things like that. And there are a lot of different reasons for that. They quite honestly don’t have someone at home who can teach them those implicit unspoken rules about college, about what’s expected of you and how you should behave. So they have to learn that on their own and that can take a little extra time, which is pretty valuable when you’re in college, that time. And then, a lot of the time, when you’re a first gen, you’re also coming from a lower income family, which may require you to work while you’re also going to taking classes and it means that you’re a little less likely to live on campus, which can influence you in all kinds of fun ways. But, we were, as I said before, really interested in whether or not there was a difference in the type of help-seeking strategies that students were using and how frequently they were help seeking. We wanted to see if that was maybe part of the reason for this gap.

Elizabeth: Yeah, I’ll just jump in too, that one of the big inspirations I think, for this work came from a sociologist, actually. Her name is Jessica Calarco. I think she’s at the University of Wisconsi- Madison now, but she wrote a fantastic book, it’s called Negotiating Opportunities. And she did a lot of field work with children, looking at at how children from lower- or upper-middle class families act differently in the classroom and how children approach their teachers or how they seek out resources and things. And she found that more low-income students are much more passive in their health seeking behaviors than upper-middle-class students. And so we had kind of read this work and thought it was really interesting and wanted to see if the same was true at the college level, and how that might look with those types of behaviors in a college setting. So we wanted to see if that gap that they found with children was the same for higher ed.

Rebecca: Can you talk a little bit about the methods of your study?

Makita: Yes, so this was a little complicated. But I’ll try to go through it in the most straightforward way I can.

Elizabeth: I will say for a first-year Master’s student, this was about the most difficult kind of laboratory experiment to design for, like right off the bat. But Makita did such a great job. And I think it turned out so well. But the complexities of it actually make it super interesting. So hopefully, we can explain it in a way that is easy to understand.

Makita: So we designed this study when COVID was in full swing, and we were in lockdown and, as a result, the entire study is set up to be conducted through Zoom. So the way it would work was a participant would join a Zoom room, where they would interact with one of our many undergraduate research assistants. And the research assistant would introduce themselves as a lead experimenter, and they would give the participant a phone number and an email, maybe like, “in case we’re disconnected or something goes wrong, you can reach out to me.” And then they’d give this participant 10 questions GRE style math test, and they would have 10 minutes to take it. And immediately after they finish taking this math test, the research assistant would have a short, partially scripted conversation with the participant, they would say things like, “Oh, don’t worry if you didn’t do that well. I didn’t do that well, the first time I took a GRE test, I didn’t even know I was supposed to take it until like right before I took it, I did really bad. But I did way better the second time I took it.” And then in the middle of that partially scripted blurb, they would, in one condition, say “I’m the first in my family to go to college, so nobody at home knew anything about graduate school.” And that was our main intervention. So for half of the students, they heard the research assistant was the first in their family to go to college, and for the other half, they didn’t. So immediately after that, they’re given another survey. And in that survey, they are told, “Hey, you’re going to take another math test after this one. And if you can improve your score by about 20%, or by about two questions, then you will be entered into a raffle to win a $20 gift card.” So we’re incentivizing them to want to do better. And then the survey says, “Do you want to go over your answers from exam one?” If you say yes, then the survey instructs the participant to reach out to their experimenter or this research assistant so they can do so; if the participant says no, then the survey instructs them to reach out to the research assistant to get the link to test number two. So in both cases, this participant has been instructed to reach out to the research assistant to get their attention so that they can move on to the next step. But in one case, they are getting academic help, they are going over their questions from exam one. And in the other case, they are just getting the link to exam two. The thing that makes this study fun is that the experimenter isn’t going to answer, the experimenter is going to leave their Zoom camera black, ostensibly off, while they are potentially off doing something else, or distracted, or maybe something’s gone wrong, and they are disconnected, who knows? And they’re going to ignore any attempt to get their attention for about eight minutes. And during that time, what they did was they recorded any attempt to get their attention. We were looking specifically for any additional behavior outside of the Zoom room, something active and persistent added on to that, like calling us or emailing us or texting us, using that information that was provided to them at the very beginning of the session. So after that eight minutes had past, the researcher would come back and say “Oh my gosh, I’m so sorry, something went wrong with my computer,” and then they would either help the student go over some answers or give them the link to the next test. And then the student eventually took the final survey with some demographics and final questions in it.

Elizabeth: So it’s a pretty lengthy paradigm. I think our research assistants had so much fun doing this study.

Makita: They really did.

Elizabeth: They had a lot of acting training to make it believable. But in terms of designing it, in a laboratory experiment, you have to kind of make some trade offs with making everything standardized, but also making it at least somewhat realistic to what might happen in the real world. So we were kind of playing off the idea of being an instructor and having a syllabus where you have lots of information about how to contact the instructor. And we have exams all the time, as instructors in our courses. And so it might be the case that they would need to go over the questions that they missed for the first exam before the second exam. And so we were trying to kind of mimic that type of setting in this one-hour laboratory study. But again, this is a sort of a different experience, where you’re not really getting graded, and it’s not going to affect your GPA. So we had to add a little bit in there around incentivizing them to want to do well in this sort of hypothetical situation. But again, I think our research assistants had a great time collecting these data.

John: What did you find in terms of the differences in help-seeking behavior between first-gen and continuing-generation students?

Makita: So we had a couple of different measures of help seeking in this study. The first measure was whether or not the student wanted to go over their answers. And we found that regardless of condition, so regardless of whether or not the experimenter self-identified as a first-generation college student, first gens overall sought less help than continuing-generation college students, which lined up with what we saw in previous studies. Things got a little more interesting when we started looking at the active help seeking behavior. So students who said, “Yes, I want to go over my answers,” we categorized as academic help seekers and students who said, “No, I don’t want to go over my answers,” we categorized as non-academic help seekers. Then, if students used some kind of additional method of help seeking during that eight-minute waiting period when the experimenter wasn’t responding, they were categorized as active help seekers. So we had active academic help seekers and active non-academic help seekers. And what we found was that students, our academic help seekers, weren’t really impacted by the identity of the experimenter, but our non-academic help seekers were. So in our control condition, when first-gen students were seeking non-academic help, about 13% of them used active help seeking, but in our intervention condition, it was more like 43%. So that was a really big jump, and it was really cool to see that. In other words, when first-generation college students had a help provider available, who was also a first-generation college student, they were more likely to reach out to them in this active persistent way on top of sending a message in the Zoom chat, they were also emailing or texting or calling. When the research assistant identified themselves as a first-generation college student that made our first-generation participants feel more comfortable with reaching out to them in this non-academic realm.

Rebecca: So when we think about this study, what are the implications as we talk to educators or higher ed leaders and actions we might take or ways that we might think about it?

Makita: It’s always difficult to try to generalize from a laboratory study to the field or to real life. In this case, because the person who was performing the role of the help provider was a peer, most things that we can generalize this too would also involve peers. So for instance, if we have a upperclassman teaching assistant for a really difficult math class, maybe if that person self-identifies as being first generation that might make first-generation college students in that class feel more comfortable with asking for help in regards to, say working Canvas or Blackboard or accessing their homework or figuring out how to get the right textbook, things like that. Based on these results, we wouldn’t expect it to necessarily help with their academic performance. But overall, engaging in this type of help over time, might.

Elizabeth: Yeah, I would just add that it kind of highlights two nuances of help seeking that we’ve kind of overlooked in the literature so far. There is a lot of evidence that suggests that first-generation college students seek help less often than continuing-generation students. But not a whole lot of people are talking about the types of help seeking. So, there’s passive type of help seeking versus active type of help seeking. So, differentiating that might be really helpful and understanding where we might need to intervene and help these students. And then what we’re seeing in this study is that we also might need to break it down into the type of assistance that the students are seeking. I think a lot of times, we’re just assuming that they’re seeking help for academic reasons, like I don’t understand this content, explain it in a different way, or related to the content of a class. And what we’re seeing here is that we might actually need to break this down into what’s related to the course content and what’s related to more of this sort of navigational type of awareness that first-generation students might not have the background knowledge to address. And so this non-academic help-seeking behavior might really benefit first-generation college students. And there’s a number of different scenarios in which that might be helpful. So applying for scholarships and financial aid, navigating course seeking and course maps, and figuring out the requirements for different degree programs, applying to graduate school, applying to different research opportunities. All of those things are academic-adjacent, but they’re not academic in the sense of the course material that they’re learning in that course. So it might be the case that all of these other types of help-seeking behaviors, it might be important to intervene in those areas to help first-generation college students.

Makita: And something really interesting about this study is that if we hadn’t separated help seeking into academic and non-academic, we wouldn’t see the difference that we found, if we had just examined it as basic help seeking without separating it, then the nuance of this situation would be lost. And as Elizabeth said, in many of the studies that we read, and that we looked at, they look at help seeking as this just basic block, they’re not separating it out into active or passive or academic or non-academic. And it seems like that actually might be really important because how well an intervention is working for a different type of help seeking might be something that we actually didn’t notice in some of these previous studies.

John: And there’s been a lot of studies recently indicating the importance of providing students with more structure, particularly first-gen students, which might help students get past that barrier. But there’s also been a lot of studies that have investigated the effect of a sense of belonging and comfort in the institution. And having that peer connection to someone else with a similar identity as a first-gen student can help break down some of those barriers and help them overcome that, so that they’ll be more comfortable seeking help in the future, I would suspect.

Elizabeth: Yeah, absolutely. I think anytime an instructor can talk about their personal experiences, overcoming challenges that they have gone through, I think first-generation identity is something that is not as visible as other types of identities. And so that might be something that we need to provide to students if we feel comfortable doing so and talking about that in a way that might relate to students and that belonging, right, making them feel like you can have the same types of success, the same types of career plans, the same types of goals in college, as other students, no matter what your background is.

Rebecca: I think it’s interesting for instructors to just think about taking the time to be explicit about that. It’s an identity that you might take for granted or not think about exposing, but it might be worth planning to expose that really early on in the semester to see how that might benefit students.

Elizabeth: Absolutely.

John: One thing we did on our campus last year was we had a committee that was looking at challenges for first-gen students. And one of the things they did was they created some images that could be used in your signature line indicating that you were a first-gen student. And they distributed that pretty widely. And a lot of faculty and staff members have included that to help form those types of connections. It sounds like, based on your research, can be fairly important.

Elizabeth: Yeah, I think it’s a great initiative. I think here on our campus, we have some stickers and some like door hangers that you can put on your office door and things like that. But I like the email signatures a lot, because that kind of gets blasted to everyone. But yeah, I don’t think it can hurt. I mean, it’s a pretty simple type of thing that you can do. There’s not any evidence that it would be negative for anyone, at least at this point. So it’s sort of like a no-cost way of helping potentially a few students along the way. So yeah, I think it’s a great practice.

Rebecca: Are there follow up studies that this is making you kind of itch to do?

Makita: Oh, yes, definitely. For me, the ideal next step would be to try it in a real classroom, have either an instructor, or a TA for a lab, self identify as first gen to half of the class and not self ID the other and then see if help seeking changes. It would be really, really cool if we could do another behavioral measure of help seeking instead of just self report, but it gets a little complicated when you try to figure out how to track whether or not someone is emailing the TA or the instructor without accidentally infringing on someone’s privacy. So we still have a lot to go when it comes to actually figuring out how to run a study like that. But that would be my ideal.

Elizabeth: Yeah, I think one of the things that we really need is a really good measure of help seeking, whether it’s self report, or whether it’s a way to assess that in some kind of behavioral data. Right now, there’s several different help-seeking skills out there where students respond to them. But they’re not as nuanced as what we’re seeing here around this academic versus not, this passive versus active. So a measure where we could really look at that nuance, I think, would help the field in general in terms of looking at whether interventions are increasing help seeking in various ways. And then of course, the behavioral measure is really, really interesting to us in terms of what students are actually doing. And we’re still kind of figuring out what that might look like, is that something that we can pull from, like their website data. So how often students are looking in the LMS for certain material, how often they’re clicking on things, whether or not they’re going to tutoring centers and office hours and things like that. So we’re still trying to figure out how to measure the behavioral side. But at the very least, we definitely need a really strong self-report measure of help seeking to move this research along.

John: We always end with the question, what’s next?

Makita: What’s next is I’m going to go back on campus and teach an introductory psychology class.

Elizabeth: Great. Next for me is I have meetings all day. [LAUGHTER], but I’m looking forward to the weekend. Actually, something that’s exciting for me is next week I’m going to a conference in Indiana that’s bringing together a bunch of educators looking to build up infrastructure for conducting research in education. So we’re going to be talking about barriers to doing types of different research in education and how we might solve those in the future. So I’m excited for that. I think it will be a great brainstorming opportunity to figure out how to make this type of research easier to conduct in different educational settings.

Rebecca: That sounds awesome. I hope that you’ll share back what you’ve learned and decided. [LAUGHTER]

Elizabeth: Yes, that’s the plan.

John: Well, thank you. It’s always great talking to you, Elizabeth, and it’s really nice meeting you Makita, and I hope we’ll be able to talk to both of you in the future.

Elizabeth: Great. Thank you so much for having us.

Makita: Thank you

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

Ganesh: Editing assistance by Ganesh.

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303. Higher Ed Then and Now

Teaching practices have gradually evolved as we’ve learned more about how humans learn. From one year to the next, these changes may appear small, but the cumulative effect is profound. In this episode, Todd Zakrajsek joins us to reflect back on the changes that have occurred in higher ed during our careers.

Todd is an Associate Research Professor and Associate Director of a Faculty Development Fellowship at the University of North Carolina at Chapel Hill. He is also the director of four Lilly conferences on evidence-based teaching and learning. Todd is the author of many superb books, and has published four books in the past four years. His most recent book is a fifth edition of Teaching at it’s Best, a book he co-authored with Linda Nilson.

Show Notes

  • Zakrajsek, T. and Nilson, L. B. (2023). Teaching at its best: A research-based resource for college instructors. 5th edition. Jossey-Bass.
  • Zakrajsek, T. D. (2022). The new science of learning: how to learn in harmony with your brain. Routledge.
  • Harrington, C., Bowen, J. A., & Zakrajsek, T. D. (2017). Dynamic lecturing: Research-based strategies to enhance lecture effectiveness. Routledge.
  • EdPuzzle
  • PlayPosit
  • ChatGPT
  • Wayback Machine

Transcript

John: Teaching practices have gradually evolved as we’ve learned more about how humans learn. From one year to the next, these changes may appear small, but the cumulative effect is profound. In this episode, we reflect back on the changes that have occurred in higher ed during our careers.

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John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

[MUSIC]

John: Our guest today is Todd Zakrajsek, and I am with Todd here in Durham, North Carolina. Todd is an Associate Research Professor and Associate Director of a Faculty Development Fellowship at the University of North Carolina at Chapel Hill. He is also the director of four Lilly conferences on evidence-based teaching and learning. Todd is the author of many superb books, and has published four books in the past four years. His most recent book is a fifth edition of Teaching at it’s Best, a book he co-authored with Linda Nilson. Welcome back, Todd.

Todd: Well, thank you, John. Well, this is exciting. And Rebecca may be a long ways away, but I have never been arm’s length from a person who interviewed me for a podcast before.

Rebecca: Isn’t that cool?

John: And we’ve really done that before either at a conference or at Oswego,

Todd: I feel very special.

Rebecca: Well, we can celebrate with our teas. So, today’s teas are:… [LAUGHTER]

Todd: I’m drinking a peach mango that I got from some teas that John brought, which are fantastic.

Rebecca: John, how about you?

John: I am drinking a Tea Forte black currant tea, which I brought from Oswego, in a new mug that was given to me by Claire McNally, when she visited this area last week.

Todd: Love Claire, she’s fantastic.

John: And it has kangaroos on it.

Todd: Yeah.

Rebecca: And I can’t see it. Let me see it, John. Oh, that’s a cool mug.

Todd: It’s a good mug. I got a mug from her university. But I didn’t realize I should have brought it. So I feel bad about that. But it is a podcast. So I didn’t think about what it would look like.

John: That’s true, we generally don’t do a lot of visuals on here.

Rebecca: And I have a blue sapphire tea in my Tea Rex mug.

Todd: Well, that’s a nice mug,

John: We’ve invited you back to talk a little bit about how some of the changes you’ve observed in college teaching across your career have impacted how you teach today. When did your work in higher ed begin?

Todd: Actually, it started when I was a graduate student. So back in 1987. So there’s no reason to try to figure out how old I am. Now I’ve basically specifically dated myself here. I started teaching, I got to teach an introduction to statistics course. And I had so much fun that I taught again the following year. And by the time I left my graduate program, I had taught more courses in that program than any other graduate student had ever taught in the psychology department there. I really loved teaching right from the beginning, when from the beginning, very concerned about student learning, and just getting rolling.

Rebecca: What was it about the teaching, Todd, that really got you hooked?

Todd: Just watching the studentsis. it’s the same thing as it is today, when you have an individual who’s struggling with something, and suddenly they get it and you realize that they may eventually get it on their own, but you realize how much you’ve helped them to move that along very quickly. And facilitating the learning process, I just really love that. That doesn’t mean I was fantastic at it. But I really did love it.

Rebecca: Sometimes the things we love the most are things that we’re not great at to start with.

Todd: That’s true.

John: My experience was similar, actually, I started in 1980, with a course where I had a fellowship, so I didn’t have to teach. But there was a sudden shortage in the department. And they asked me to fill in. And I was planning to go on into research. But it was just so much fun teaching that I’ve never stopped.

Rebecca: I taught as a graduate student too, and taught the whole time I was there. But I started a little bit later in 2003.

Todd: Alright, so that was a couple of years later.

Rebecca: Just a couple.

Todd: Yeah, I had kind of a funny start, I will mention that when I first started that after the first semester of teaching, my students got almost all As and Bs. And the department chair called me in and he said, “I’m not going to have you teach any more courses.” And I said, “why not?” And he says, “Well, you give grades away like candy, we have to have better standards than that.” And I said, “Well, how are you basing that?” And he says, “Well, you know, we looked at the grade point averages.” And I said, “Well, how about if I bring in my final exam, and just walk through it, and then you can tell me how it could change to be more rigorous.” And so it was great. I showed it to him at the beginning. And like the bottom of the first page, the students had to calculate a statistical value, then I had them explain how they came about that number. But if they had used a different test how might it been inappropriately found and what the interpretation might have been, based on the fact that they had done it wrong with a different test. I thought it was important for them to understand how these things can change. The Chair said, “I can’t believe you have your students in the first class actually talk about various tests like that.” And I said, “Yeah, I did. Then we turned the page he says “You did nonparametric tests?” I said, “Well, yeah, we did parametric tests, but then I thought they should know the equivalent.” And he said, “We never do that.” And then he turned the last page and he said “You had them do a two-way ANOVA? You’re only supposed to go through one-way ANOVA.” I said, “Yeah, but we’d finished everything and we still had a week left. And I figured I might as well introduce the next concept to them. And so I showed them how to do a two-way ANOVA and they ended up with all As and Bs. So if you could help me in how to push their grades down and give them lower grades, I’m perfectly happy to do that.” And he then set me up with two courses the next semester, but it’s that reliance on the teaching evaluations is always funny.

Rebecca: Todd, it’s just funny, as we’ve gotten to know you through the podcast [LAUGHTER] it sounds so perfect that that was your first experience. [LAUGHTER]

Todd: Yeah, I’ve lived my entire career on the edge. [LAUGHTER]

John: And those sorts of arguments are still occurring in a lot of classes today about rigor and the need to keep grades lower.

Todd: Yeah.

John: They’re less severe than they were a few years ago.

Todd: Yes, but also looking at how well a person’s teaching based on student evaluations. I mean, we should be looking at authentic assessment. Some things have changed through the years, some things have not changed through the years.

Rebecca: Well, technology is one of those things that has changed.

Todd: Woosh, yeah.

Rebecca: Can you talk a little bit about what tech was like in the classroom when you first started and how it’s evolved a bit?

Todd: Yeah, I know you have some listeners who have been teaching for a very long time. So those of you have been teaching for like 30 to 40 years, just stop and think back about what it was like when we first started. For those of you who have been teaching like Rebecca since 2003, let’s just mention that technology back then was mostly pens and chalk and chalkboards. So back then, of course, there’s technology, there’s always technology, but we were using overhead projectors. This was long before the internet came along to really be used in the classes. LCD projectors were not out yet. Canvas, Blackboard, Sakai, all those learning management systems were not around. We didn’t have any of the ways to email individuals, you couldn’t email your students back then. And there was no ChatGPT to write your papers for you.

Rebecca: But there were calculators that could do all the work for you.

Todd: Yes, but this is the cool part. Back when I started teaching statistics, I’m glad you mentioned the calculators, huge debate back then was whether or not the students should calculate the statistical values by hand using the calculator, because computers had just come onto the scene and we could punch the data into a computer and have a computer run an ANOVA for you. Should you calculate it by hand? Should you run it to the computer? And there was a huge camp that said you should do it by hand or you will never understand a statistical value. And I said, “You know, we’ve got the technology there. Why don’t we have the students use the computer to do the mundane stuff, and we’ll have more time to talk about the theoretical and the important implications.” But even back then we were having the discussions about whether to use the technology at hand or not. Oh, and by the way, we are also hanging grades on doors. So we would figure out the grades, we’d tack it to the door, and then the students who want to know what their grades were for the class would swing by and look at the door.

John: And they were sorted alphabetically, to make it easier for people to find where they were in the grade list.

Todd: Yeah, it was great. We listed them according to their social security number, [LAUGHTER] which was a little different back then. And yeah, we actually did that back then. But as John pointed out, they were listed by number so nobody knew whose number went with whom, except, surprisingly, they were alphabetical on the door. So not only could you figure out Armstrong’s exam score, you’d get Armstrong’s social security number as well. Yeah, times have changed.

John: And it was also back in the day of dittos and mineos as well, which was the only way of disseminating information on paper.

Todd: This is so much fun. We’ll get to some real meat of this thing. But that walk down memory lane has some fun stuff too. The dittos…

Rebecca: I remember dittos, just for the record, okay.

Todd: Yes. So you probably remember, if you dittoed just before class, and you handed it out in class, the students would all pull the ditto up to their face, so they could smell the ditto fluid. And they got that smell. I was running dittos one time in the graduate student office, and I noticed when I looked down because it ran out of fluid, and I had to put some more fluid in, and I looked down and I noticed that the floor was kind of eaten away by this ditto fluid. And then… this is the best part… About a month later, I was digging for something in the closet and I found extra tiles and I thought they should put these tiles down to replace the ones that are all eaten and on the side of the box it said these tiles were long lasting and durable, reinforced with asbestos. So that ditto fluid was eating through asbestos tiles. That’s some strong stuff.

John: …to make it a little bit more friable so that it would disseminate in the air nicely.

Todd: Well, there had to be something to help the faculty members who were running all their own dittos to not mind doing it, and one way of doing this is to have them use ditto fluid, because I’ll tell you, you may not have liked it when you started, but by the end, it was all right. [LAUGHTER]

Rebecca: It’s funny that we’re taking this walk down memory lane, because on our campus, I was in our historic lecture classroom today in Sheldon Hall.

John: What are some of the other changes that have occurred and how have they influenced how we teach?

Todd: Yeah, so it’s interesting, I did the walk down memory lane and we were chatting about this stuff. It’s all fun, but thinking about how the changes have taken place. I think that’s really important. So there have been massive changes. I think that we tend to forget, it’s so easy to communicate with students now. Heck, people are texting now so that you can text back and forth with students. But think about how that has transcended or gone through time. There was a time when I would have to call and leave a message for a student on an answering machine, and then they would call back and we would try to find a time that we could talk on the phone. If we wanted to have a conversation. I could either leave a note for the student or I could call and leave a message that says least come see me after class. So even having a conversation with a student was difficult, then it became easier with email because you could start emailing back and forth. And now we have Zoom. And the equity in the way that this has changed, just think about the difference of this, if I’m leaving a message for a student, they may not even have an answering machine, if they’re living off campus with limited means back then. So even getting in touch with a student would be challenging. Now I can have a Zoom conversation with a student who doesn’t have to hire a babysitter, who doesn’t have to find reliable transportation, who doesn’t have to drive across town and burn gas, and to do all of those things that it would take to have a 15-minute conversation that in the past would have been really hard, and even four or five years ago would have been challenging. The grades, why in the world would a person have to leave… and I was teaching in very northern Michigan, there were days that the wind chill was 75 degrees below zero… and students would leave their dorm rooms and walk across campus to see a grade on the door. It’s actually physically dangerous. And now we have learning management systems, we could post things for students. Interlibrary loan used to take weeks to get a document that you can now go on and get. People can lament all of these technological changes at times, but we’re actually creating more and more equity within the higher education system as we make certain things easier. Not saying that we’re anywhere near an equitable system yet, but we’re moving in a really good direction. And a lot of those changes are helping us to get there.

Rebecca: I’m thinking about all the times when I get to go to the door or meet after class, it really assumes that students are a certain kind of student, they’re full time, they have time. And our students now are working [LAUGHTER], and where they’re juggling a lot of different schedules and things.

Todd: Yeah, and I mean, we want to be careful too. And I agree with you 100%. But they were juggling back then too. But some of the things we were doing, for instance, I taught a night class. Now I would probably suggest if I was going to teach a class from 7 to 10pm that I would teach it through zoom, because there’s a lot of reasons that it’s good to do. But I had students that I noticed in class, would very quickly at the end of class would start talking to other students and I couldn’t figure out what it was doing because a lot of buzzing and stuff. And what I found was that there were certain students who were uncomfortable, and we were in a very safe campus, but they were uncomfortable walking to their car at 10 o’clock at night. So I started saying to the students, “Hey, I’m gonna park a car… and when we showed up, there were quite a few cars there… but I’ll be under the second light, I drive a little red Chevette, not a Corvette, a Chevette, but I’ll have my car there. If you want to park near me, we can walk out together.” And there were students that were not paying attention to almost any of the class because they were fearful of how they were going to get to their car safely. When you think about Zoom and stuff, it’s even safety factors, I would never have a review session now like I used to at 8 to 9 pm the night before the exam because I’m exposing people to potentially dangerous situations. Now we’d have zoom sessions. But I could tell you 40 years ago, there was no even concept of what zoom would be and how it would work. Even Star Trek didn’t have stuff like that.

John: And there was also, besides the inequity associated with people who were working, many campuses had a lot of commuting students who could not easily get back to campus for office hours. Or if they were just taking classes on Monday, Wednesday, Friday and your office hours was on a Tuesday, they’d have to come in that extra day, arranging childcare, or their work to be able to fit that into the schedule.

Todd: Yeah, it really did start to change that system. So we got a little bit more equity, and like you were saying too, the commuting students, the part-time students, the students taking distance courses. When I first started teaching, I was writing… oh my word, remember the correspondence courses? …and you mail away and get a packet of material, you take a test at a local library and, and they talk about distance education being not as good as on campus, but at least better than nothing. And now we’re finally getting to a system where we can stop assuming that those folks who are coming in for part-time courses and stuff are just getting something better than nothing. They’re actually getting something similar to full college courses, which some of those online courses are actually as good or better than college courses that are on campus. But all that’s changing with the technology. It’s crazy.

John: And there’s a lot of research that supports that in terms of the relative learning gains with online and face-to-face, as well as hybrid courses, which seemed to outperform others in a few meta studies that have been done. But those were options that just weren’t available back then. And the early online courses were often designed to be replicas of face-to-face classes, and they probably didn’t work quite as well. But we’ve learned since that, which brings us to the issue of research. During the time that you’ve been teaching, there’s been a lot of research on teaching and learning. While some of it was taking place, it wasn’t very widely disseminated to faculty.

Todd: Yeah, that is true, too. It’s so much easier to get technology out. It’s easier to gather data, it’s easier to write it up. It’s easier to edit it so all of those types of things that are happening now that couldn’t happen before. And as a result, we’re learning a lot more about how people learn, you know, the book I did on the New Science of Learning, looking at a lot of the ways that students learn. And part of it’s just the ease of getting to information. But also part of it’s just being able to investigate how people process information. I used to teach Introductory Psychology back then, we would talk about the stages of sleep. And nobody really knew, for instance, what REM sleep was about, we knew that you had to have it or else it caused some problems. Deep sleep we knew was important, we now have indications that deep sleep for consolidation is necessary for semantic memory. If your sleep is interrupted, you can get eight hours of sleep. But if you don’t get deep sleep, the information doesn’t get consolidated. Procedural memory, how to give shots and kick balls and do anything procedurally looks like it’s more solidified during REM sleep. So again, the different types of sleep are associated with us learning long term, different types of information. We never knew that before all this technology was running around. In fact, back then I gotta say, I remember from my intro psych class being told that you were born with a certain number of neurons, and as you live through life, neurons would die. And if you killed them by drinking or doing something like drugs or something, they were gone forever, and you would never get more. And if you broke a connection, it was broken forever. That’s just simply not true. But it’s what we thought back then. So technology has really allowed us to look better at how people learn, different ways of helping them to learn and different ways they can even study. By the way, before we move on, we now have this physiological demonstration that staying up all night and cramming the night before the test. Even though it gets you slightly higher grades on the test, we now know that because the information is not consolidated that it won’t be there a week later or two weeks later. So we’ve always told students, you shouldn’t do it, but now we can actually show them why it doesn’t work.

John: And the LMS itself has offered a lot of ways of giving more rapid feedback to students with some automated grading with some things to give them more low-stakes testing opportunities. And those were things that we just couldn’t easily do back when you started teaching.

Todd: No, John, that’s a really good one. And we know that one of the most consistent findings right now in all of learning and memory stuff is that the more often you do something, the easier it becomes, long-term potentiation. Which means the more frequently you retrieve information from your long-term memory, the easier it is to retrieve. And just like you’d mentioned, we can now do LMS systems that are set up so that you could do practice quizzes, you could do dozens or hundreds of practice quizzes and keep pulling that information out over and over and over again. That was just not possible before this. And so the LMS helps with that, it helps by giving feedback, really good feedback so that students know what they’re doing well, and what they’re not doing well. And it helps faculty members to design feedback specifically for certain types of projects, and so that I can more easily give more feedback without spending a lot more time on it. So LMSs have done a tremendous amount of work. And that’s not even mentioning the fact that you can have all of the LMS systems loaded with the content. So students can log in and get their information without leaving their house. If there’s fiscal challenges with your class, you can put in articles, the students may not have to buy a book, they could read the articles. And so we’ve got students who were able to come to classes because they can afford to be there. By the way, I remember being on a committee when I was a graduate student, and we were looking at financial aid and different financial systems. And I remembered asking the Chief Financial Officer, I said, “What increase in tuition does there need to be before you start to see students drop off because they can’t afford to be here?” And this was about 40 years ago, but he said $100 for a year, if they have to pay $100 this year more than last year, some students won’t come back. If we look at the price of textbooks now, textbooks can cost $400. So, a book like that is definitely going to make a difference between some students being able to take the class or not. So LMS systems make this possible.

John: And they also make it easier to share OER resources that don’t have any cost for students, or some less expensive adaptive learning platforms, giving all students that first-day access. I remember, not so long ago, when I was still using textbooks in some classes, students would wait several weeks before they got that book. And that put them at a severe disadvantage. And the people who were being put at a disadvantage. were generally the students who came in with the weakest backgrounds because they came from lower resourced school districts.

Todd: Yeah, if they had the resources, they would have the better background foundational material, but they’d be able to buy the books. And you mentioned OERs. So open educational resources are really another thing that are really valuable because back then, before the technology, you couldn’t produce something that would be readily available like throughout the world. And so this project that’s going on now where they’re doing introductory level books in all the different disciplines, you can get an OER introductory psychology textbook that students can log in and read. None of that was possible before the technology. So even the creation of OERs has changed so much.

Rebecca: Well, speaking of digital materials, libraries have changed significantly too over time from having completely physical collections and interlibrary loans and things that take a lot of time to having a lot of digital resources, which changes access to research and materials that you can populate into your classes, but also can aid students in the work that they’re doing. Can you talk a little bit about the change in libraries and how that’s impacted how you’ve taught?

Todd: Yeah, you know, libraries have been fascinating to watch over the last 40 years, because it used to be the biggest challenge librarians had before them was which books to put on the shelves because there was a finite amount of shelf space. And there were lots and lots of books. And so that was the big thing. We used to take out journals that weren’t used very much to make room for other journals. Through time, little by little, they started digitizing all that stuff. And I can remember chatting with librarians, one conversation I had was back around 2001. I said, gonna be interesting, because there’s gonna come a day where there’ll be no books in the library, and the Dean of Libraries said “Well, there’s always going to be books.” I said, “Not always, potentially.” But even if we reduce them, I said, “What is your foresight? How is the library going to change?” And so he had a couple of ideas. But what it basically boiled down to our conversation is, I always felt like a library was like the brain of the campus, it had the books, and it had all of the information that you could go and get. As the books left, and things were diversified in a way that you could find this stuff, you could get all the information right from your dorm room, or from your apartment, when the internet came along, you could get anything you needed, then the library was still a physical space that was in the middle of campus. And what it should become is a learning commons, a place where people go to share and to learn from one another. And I think that’s what’s really changed is individuals still just pile into libraries and use the space, but they use it in different ways. They go there to meet other individuals to work, which they did before. But they took away that aspect of going there for the book part. And it meant all of those shelves got emptied, and they started pushing them out. And you can go into libraries right now that have very few shelves. But they have webcams, they have smartboards, they have spaces where folks can plug in their computers and share with one another. They’ve got screens set up so that you can project and have students sitting around a table, they’ve got Google Glass set up, all of these types of things that bring students together to use technology to learn from one another.

John: And they have cafes to help support that to make it easier for people to gather.

Todd: Yeah, you could swing by and get a cup of tea.

Rebecca: It’s funny, even when I was in high school, my sister and I would rely on going to the library to have access to a computer so that we could even type of paper, because we didn’t have one at home. And that kind of place of having the technology started a long time ago, but it’s amped up quite a bit over the last 20 years.

Todd: Yeah, and I agree completely. And the computers that are there. I mean, even right now, with the books dissipating, there a’re still large numbers of computers. And oftentimes, they’ll even be an area in a library that’s carved out with really high-end computers. But it gives students an opportunity to go. We make this assumption that everybody has a computer and they don’t. But libraries give them that opportunity.

John: Yeah, for those students working on smartphones or Chromebooks, that gives them access to all the tools that students with $2000 or $3000 or $4,000 computers.

Todd: Yes, because smartphones can work for lots of things. But they’re a little tough to write a paper on

John: When I started teaching, and probably when you did too, the predominant mode of instruction, which actually still is often the predominant mode of instruction in many departments, was lecture. That’s changed quite a bit since then. Could you talk a little bit about the shift from lecture-based courses to courses that involve much more active learning activity?

Todd: Yeah, or they just involve a lot more of everything. The concept of flipped classrooms, which was almost impossible 30, 40 years ago, because you really couldn’t get the information to the students. Yes, it was kind of possible, but whoo, if it was hard now, it was really hard back then. But the ability to get information out to students that they can read it before they come to class. But coming back to the lectures… So I’m going to take this moment and those of you who know me know that I’m going to do this, is that we still have no evidence that lectures are bad, but there’s something that we need to really keep in mind. I think this is vital. I do think it’s important for us to be able to talk about buzz groups and jigsaws and fish bowls and lectures and Socratic lectures, discussion lectures, all those different methodologies out there so that we know what we’re talking about when we chat with one another. But I do think it’s time that we stop talking about lectures being more effective than one thing or fishbowls being more effective than something else and look at the components of what is valuable in a learning experience.

John: And a good reference for that is a book on Dynamic Lecturing, which you happen to be a co-author of.

Todd: That is true and in fact that there’s the Dynamic Lecturing. And then there’s a chunk in that about The New Science of Learning. And then there’s a whole chapter in that about Teaching at its Best, because that’s a good point, John, thank you.

Rebecca: It’s almost like you’re trying to slip it in everywhere you are.

Todd: Because the research… people keep talking about one methodology being better than another. Here it is, folks, you can be a hideous lecturer, you can be a phenomenal lecturer. And if you’re a hideous lecturer, you’re not going to learn anything. If you’re a phenomenal lecturer, students will learn from you but they won’t learn all the time, it depends on some student factors. I’ve actually been exposed to group work in flipped classrooms that were awful. And so that concept is we start thinking about and this is why it’s going to come back to the technology, we think about the elements that need to be there, that are necessary for learning to take place. I’m just going to do this, because it’s not the topic I’ll make it very brief, is let’s just go with three things. If you don’t have your attention, as a teacher, if my learners aren’t attending to what I’m saying, if they’re on their phone or thinking about bacon, then they can’t process what I’m presenting. And if you’re having a think-pair-share, if they’re not attending to the person they’re sitting next to, you have to have attention. Number two, they have to have some value. If I’m hearing somebody or I’m reading something, and this has no value to me, it’s really hard to get it into your long-term memory and to learn it. And number three, I have to have a clue of what’s happening, I got to understand some aspects. Now if we think about attention, value, and understanding, now we can flip back to the technology. This is why gaming works. Gaming draws the attention, it increases the value, because you want to win the game, and it has understanding. We have all played games. You open up the old board games, and now it’s digital, where you don’t have a clue what the game is. It’s like, if you advance a player four pieces and the opponent advances five pieces, you have to go back three spaces, unless it’s a Tuesday. When those instructions are that complicated, you don’t understand. So we can use technology to help with attention, we can use technology to help with the value of what’s going on. And we can use that technology to help with understanding. Those are things that were very difficult before. And they allow us to do things like a mini lecture and then shift over to an active learning exercise, and then say, take all this information and create a Zoom session tomorrow that will go over it again. So the technology has really helped us to be able to do all of these things to get at the core of learning, a topic I barely care about. [LAUGHTER]

John: That’s an important one, because people often see this as this binary issue where you lecture or you use active learning. And there are some really effective ways to combine them. And in fact, in that book on dynamic lecturing, it was suggested that lecture can be more important in introductory courses, when students don’t have as much of a knowledge base.

Todd: You’re absolutely right. Discovery learning is a really great way to learn if you’ve got a lot of time. I can just put you into a room with some other people and say, “Here’s some data, and here’s some things we need to know. Go.” And if you don’t have any foundational knowledge at all, it takes forever to figure it out, you go online, you know what to look for, I could do a five-minute lecture, and at the end of five minutes, set it up and say, “Now go and work with your neighbors. In fact, here’s what we’re going to do, we’re going to have you each work in small groups in class, I’m going to open up a Padlet. At each table, I want you to go in and add your information or put it into the column that corresponds with your group number.” As an instructor, I can watch everything develop in front of me. While I’m in the room, I can look at my laptop and see it and walk over to a table and say, “looks like you’re struggling a little bit.” I’ve lectured, I put them into small groups, I’ve had them use technology, I’ve created a little bit of competition on who can come up with what and I’ve had a way for me to monitor it and give them feedback. That is so different than what teaching used to look like. So pulling it all together, that’s what we do.

Rebecca: The tools to be able to monitor have been really helpful in my own teaching and being able to get a better pulse on what’s going on and get a nice overview and then be more targeted in how to interact with small groups rather than just kind of wandering around more aimlessly like I think I did initially. [LAUGHTER]

Todd: Yeah, and this is all going to be great until we get our cognitive load headbands that I’m waiting to be developed. So anybody who’s listening, take this idea, run with it, you can make a bazillion dollars and then take me out to dinner or something. I want a headband and the headband has a light and it measures brainwave activity. And then as I’m teaching, if you start to be a little bit like it’s a little bit too much, you’re moving out of that zone of proximal development, the light turns from green to a yellow. And then when it hits red is like when you’re trying to put together an Ikea bookcase and someone comes by and says “What do you think of this?” and you say, “Errr, I’m working on an Ikea bookcase right now.” …that shutting down with that red light. I’m telling ya, that’s going to be the technology we’ll want next.

Rebecca: It would be so helpful. [LAUGHTER]

Todd: You can actually look and see somebody else’s zones of proximal development and their cognitive load. Whoof. Which by the way, there’s a little party game that they’ll do periodically at parties. It’s like if you’re a superhero, what would you want your superpower to be? And I was in a room one time and one person said they wanted to fly and somebody else said that they wanted to be invisible, which real quickly in my head, I’m thinking, what could you possibly gain that wasn’t illegal or creepy if you’re invisible. So aside from that, transporting and everything else, and they got to me, and I said, “I want to be able to see people’s zones of proximal development. If that were my superpower, I’d be the best teacher.”

John: I bet that went over really well at those parties. [LAUGHTER]

Todd: Yeah, my friends all said “You are amazingly smart and quite insightful.” They used different words, but that’s what I heard. [LAUGHTER]

Rebecca: They didn’t start with what is that? [LAUGHTER]

Todd: As soon as I start talking, most of my friends just shake their head and drink whatever beverage they have near them. [LAUGHTER] So yeah, it’s good times, good times. They’re all impressed. They don’t say it all the time, but I know they are.

Rebecca: I think one of the things that often happens with technology is that it allows us to get things quickly and move through things quickly. But sometimes, as you just noted, learning doesn’t happen quickly.

Todd: Yeah.

Rebecca: Can you talk a little bit about speed and the difference between maybe not having all the technology and all the things really quick versus maybe now where we have it at our fingertips, but do we always want it at that speed?

Todd: So there’s another study that I’m waiting to see. This is an easy study, folks, somebody can run this one quickly. We all know that students are listening to any recorded lectures or recorded material that they have to watch, 1.7 is about the best speed that we tend to see people listening. 2.0 is a little bit fast for some folks. 1.0 is like normal speed, that’s no good, too slow. So what I’m curious about is the space between words and between sentences that our brains, because they move so fast, we can listen faster than somebody can talk. And we have all this other stuff going on is I can be thinking and processing while you’re talking to me. But if I bumped that up to one seven, I think we close the gaps. And I hear it a lot faster. But what I don’t think is happening is the cognitive processing while I’m listening. The active listening component to it. So I think technology can create concerns in those directions. And students who do try to process material too fast… we’ll wait and see.

John: And that’s especially important in flipped classrooms where students do watch these videos outside. One of the things I’ve been doing with those, though, is embedding questions in the video so they can watch them as quickly as they want. But then they get these knowledge checks every few minutes. And then if they find they’re not able to answer it, they may go back and get their attention back and watch that portion again.

Todd: Yeah, I think that’s a really good way to go. EdPuzzle’s kind of a fun technology to use. I don’t know if that’s the one you used.

John: I’m using Playposit, which is a bit more expensive, it works beautifully. I love it, they did just double the price this year, though, it was bought by a new company.

Todd: This is the tricky spot now as the prices are going up. You know, inflation is a terrible thing to waste. Anytime somebody can raise prices now it’s like, “ooh, inflation”. So you know, prices double, inflation is 8% with runaway, now it’s back down around three. But when inflation was 8%, they doubled the price and say, “Hey, we’ve got to,” but yes, it’s some of them are expensive. There’s lots of things that are less expensive. Oftentimes we pay for functionality that help us but the freemiums kind of thing. So stuff that’s inexpensive. I just wanna let everybody out there know just about anything you want to do in class or can think about doing it, there’s a way to do it for either free, or probably under $100 a year, which I know $100 can be expensive for some people, it’s about eight bucks a month. And so things like Padlet that I think might be up around 140 now, so maybe $12 a month, can change how much time you spend doing things, and how much time for students. But yeah, I love the embedded questions to help slow things down.

Rebecca: I think that the cognitive load can happen really quickly if we’re piling lots of information in but not always providing the time to process and use that information in some way in the kind of activities that you were talking about. Or knowing when everybody’s red light is going off in the class.

Todd: Or when people try to do multiple things. I mean, now you’ve got the technology around. So if students are trying to listen to an assignment while they’re texting their friend and have a TV on, I mean, we’re living in an age where there is a lot going on, and people believe they can process lots of things. Evolution doesn’t happen quite that fast. And so I think we have to be careful with that one.

John: One other thing that’s happened is back when you and I both started teaching, the only way students generally communicated their learning was either on typed pages or on handwritten notes. Now we have many more types of media that students can use. And also we’ve seen a bit of an expansion of open pedagogy. How does that help students or how does that affect student learning?

Todd: Wow, that’s really changed a lot as well. Blue Books. Remember the blue books? I think they still sell blue books in the library. They may cost more than the I think it was eight cents when I started, but the concept of writing things down, you turn them into the faculty member, the faculty member would grade them and turn them back. One of the big things that I caught years and years ago was so much wasted cognitive energy in terms of what they produced. I’d read a paper from a student and think this is amazing, and no one will ever see it. It was written for me, I graded it. And now it’s done. I think the technology has changed so many things. One of the biggest things, I would encourage all the listeners, any faculty member out there is, whenever possible, create something that will take the students’ work, the things that they’re doing, and use it to make society better. It’s not that hard. There’s assignments that you can do on Wikipedia. Anybody who wants to complain about Wikipedia, if you don’t like it, I’m gonna go back to Tim Sawyer, who is a faculty member of mine, my very first time I ever did TA work. I was complaining about some students. And he said, “You can complain three times. And after you’ve complained three times, either stop talking,” he was a little bit ruder about that, “or do something about it… just shut up or do something.” And so I complained about Wikipedia for a while, that it wasn’t all that effective. And I thought, well, if I don’t like the page on cognitive load on Wikipedia, I could give an assignment of my cognitive Psych class to go on to Wikipedia and fix it. And so you can have Wikipedia assignments, there’s so many things you could do. Here’s one for you. If you’re doing one on communication, you could have your students go and take pictures or short videos somewhere on campus of something that’s meaningful to them, and then jot down why it’s meaningful, take that compilation of stuff and send it over to the office on campus that does publicity. What better way of drawing students to campus than to have all of these students that have said, I love sitting by the pond because… and in the past, we would have had students write a paper about someplace on campus that you think is effective, put it in the blue book, we would grade it, we turn it back to the students. And that is a waste of possibilities. And so I think we do have lots of ways that we can get the students involved in helping through technology,

John: One of our colleagues in SUNY, Kathleen Gradel, had an assignment for a first-year course, where the students went out, took pictures, geocoded it and added it to a map layer that was then shared with other first-year students about useful resources on campus and their favorite spots on campus, which is another great example of that type of authentic learning.

Todd: Yes, for the authentic learning, there are just so many possibilities because of the technology. If anyone doesn’t have ideas, ask deans, ask the provost, ask the president on your campus, like what kind of information would be helpful, either for the next round of accreditation or for just helping the campus and we can design those things. Another one I did was we took students to the museum. We’d go to the museum, almost any class could kind of find some way to tie museums in, and through the museum, not only would they write stuff that the folks at the museum who did curation would help use, but also just helping the students to see how issues from the museum, how artifacts and things can be used in their own life, to better understand.

Rebecca: When I first started teaching, community-based learning was popular, in fad at the time, and I think having the experience of being a student in a class like that, but then also a faculty member teaching classes like that has really informed the kinds of projects that I do. Maybe they’re not always community-based learning, but they’re often community oriented, whether it’s the campus or even the surrounding community that the campus is situated in to help students get connected. There’s so many nonprofits that need partners and love, there’s always a project that can be done. [LAUGHTER]

Todd: There is. And I used to be a director for a service learning component of the campus. And yeah, there’s just so much out there that we can do to help others.

Rebecca: And students always had such a strong connection. And they didn’t want to fail because other people were depending on them. And so there was a real investment in the work that they did on projects like that.

Todd: I will admit that I’ve never experienced it myself. I’ve never even heard of anybody that if the students are doing some kind of authentic learning, that their authentic learning is then used to help somebody else. I have never heard students say “What a waste of time” or “I hate that class,” or “those assignments are just busy work.” They’ve never used those terms.

John: One common sort of project is to create resources that could be shared with elementary or secondary school students in the disciplines. And again, they can see the intrinsic value of that.

Todd: Yeah. Students could write short manuals on how to learn and then pass that on to the first-year students. And so upper-division students could be helping the lower-division students because not everybody can get a copy of The New Science of Learning, third edition.

John: …available from… [LAUGHTER]

Todd: Available at… used to be Stylus. Since Stylus was sold to Routledge, now it’s available at Routledge. [LAUGHTER]

Rebecca: Given the historical background that we’ve walked through today, what if we think about the future? Where do you see technological changes or learning theory changes impacting the future of higher ed?

Todd: Yeah, we’re living at an interesting time. I like to point out to folks that when you go back to Socrates, Plato kind of time there was a thought that if you wrote something down, it would weaken the mind so we shouldn’t write things down. Luckily, some individuals wrote things down or we never would have known. We’ve gone through several iterations of those kinds of things. Samuel Johnson, I believe it was, who said “With the ready availability of books, teachers are no longer needed. If you want to learn something, you could go get a book on it.” Well, that was a couple of 100 years ago. And we still have faculty members, we have students writing things down, we’re reading, I don’t imagine how you could teach without writing things down and having books. The internet came along, as we were discussing earlier, while we were teaching, we watched the internet show up. And there were people who said, “Well, with the internet, there’s going to be no need for teachers anymore, because students can get whatever they want.” I can’t imagine teaching without the internet right now. So as we’ve gone through each of these iterations, there’s been this fear that maybe we’d be supplanted by some technology followed by “I don’t know how I’d work without that,” it’s a little trickier now, because with generative AI, we’re talking about not just something being available, but actually creating something. I don’t know what that’s going to look like. But there’s some real possibilities that the generative AI ChatGPT, could do things like help students who have writer’s block, get started. And that’s an individual that maybe could produce something really cool, but just can’t get started. I didn’t publish my first book until about seven or eight years ago, because I’m one of those individuals who has a terrible time from a blank screen. I just have a terrible time with that. And so now, I don’t use ChatGPT to actually write anything significant. But I will tell you that I will use it for the first paragraph. That’s all, just one paragraph. And then I completely rewrite that. And there’s no actually trace of it. But it’s something that gets me going.

John: So can we count on more than a book a year going forward? [LAUGHTER]

Todd: No, no, no, no, you can’t. So exhausting. But the concepts that will help students that can do that, I think that’s going to be helpful for them. So there’ll be a type of student who couldn’t have produced before, but now can. We are definitely going to run into some challenges, though, with students who are going to just use generative AI and use artificial intelligence to actually create and to hand something in instead of doing the work. So I do think we’re in a challenging time right now. And I wouldn’t make light of that. There’s actually something that I find fascinating from this. Right now, more than ever before, we can actually have artificial intelligence create something for us, especially in higher education, this hasn’t been done before. The tricky thing is that we were the ones to be able to make that possible, because we learned things. If we let a machine do that work for us, we’re not going to be put into the situation or our students coming along, will not be put into a situation where they’re intelligent enough to do the things that need to be done when they need to be done. And so I do think we’re facing a real dilemma right now. If my students, for instance, always do use some artificial intelligence to create a paper and hand it in, if I can’t catch it, they may end up with an A in that portion of the class. But there’s going to come a day when they’re going to have to write something or be able to read something and tell if it’s written well. And so I’m a little bit nervous, we’re entering a phase where by bypassing some cognitive processing that needs to be done, we may be limiting what we’re able to do in the future. Wrapping this up, though, I don’t want to be the person who says if you use a calculator, you’ll never understand this statistical test. So I don’t know where the balance is. But I do think we’re going to have to have decisions coming up that we’ve never had before.

John: Generative AI is drawing on that wealth of knowledge that has been produced. And for that to continue to grow in the future, we do need to have some new materials being created. So that is an interesting challenge, unless it goes beyond unless….

Todd: …unless it creates it. So that was one I thought about, by the way, sometimes you’re sitting around just thinking about stuff and it’s interesting. I was thinking how do I acquire new information. And the way I acquire new information is I go read articles, I read books, I read a ton of stuff. And then I say I think this is valuable, I don’t think that’s valuable. And then I put it together and say here’s what I’m thinking. And now I’m looking at this generative AI who goes out and scans the environment and pulls these things and then creates something new. It doesn’t have the cognitive processing that I have at this point, but…

John: it’s in the early stages.

Todd: We have some folks who are very concerned out there, especially in European countries that are starting to put some guardrails out, because at the point that it keeps grabbing stuff, and then generating and then it grabs the stuff it generated, then it’s going to be interesting. But as of right now, I just read another article, I think it was yesterday, that they’re going out and grabbing the most popular or most frequently written things and then putting it down as if that is right.

Rebecca: The way that you might prioritize as a human with an expertise in something, is going to be really different than a system that’s prioritizing based on popularity, [LAUGHTER] or like how current something is like when it was last published. That’s a really different value system that really changes priorities.

Todd: Yeah, and I think it changes how we teach. I think the way we teach is going to fundamentally shift because we’re going to have to work with students with all these things being available and explain to them and talk to them about the learning process and the value of the learning process. And keep in mind, this isn’t just about ChatGPT writing papers, everybody’s freaked out about that right now. We shouldn’t lose sight of the fact that you could get fresh, cleanly written papers that have not been plagiarized at all, we’d be able to do that for 20 years. There are paper mills, I can either write away or contact somebody and say, “Please write me a 10 page paper on Descarte, and they would write it, I could turn that in. What actually has happened recently is that everybody can do it, even those who can’t afford to have a paper written at $10 a page or whatever it’s costing. And so equity comes back again. [LAUGHTER] Now we’re an equal opportunity cheater. So we have to be careful with that. But I think the way we teach is going to change because all that information is going to be available, kind of like the internet on hyperspeed. And then what do you do with that? It’s going to be really intriguing. I think it’s an exciting time.

Rebecca: So Todd, this episode’s gonna come out right at the beginning of this semester. So you’re saying we need to be thinking about how to change our teaching. ChatGPT’s here, what are you doing for the Fall differently?

Todd: Well, I think the biggest thing is what we were just talking about, looking more at the learning process, which has been a big thing for me for the longest time, is explaining and talking through the learning process, I can hand you all this information, but if I hand it to you, you don’t learn. In fact, one of my favorite examples came from a friend of mine, and it was the gym, if you want to get in better shape, I could pay somebody to go do sit ups for me. And then I could somehow log in the book at the gym that 100 Sit ups were done, use the passive voice there, and somebody else did them for me, I’m not going to get in better shape unless I do the situps. So I have to do the work, I have to run, lift weights, do the situps in order for me to be able to gain. We need to just turn that into a cognitive process for our students to really gain cognitively they have to do the work. And so I think more than ever, it’s how do we convince students of that? And for the faculty members who say, “Well, that’d be great, but my students just want the grade.” If that’s the case, we have a bigger problem than whether or not some technology can write a paper for them.

John: So how do we convince students that it is important for them to acquire the skills that we hope they get out of college?

Todd: I think this is probably going to come down to the community building, it’s been there forever. If you really want your students to do the work, the best thing you can do in my view, and that’s why I’m gonna say, Rebecca, I don’t think a lot for the way I teach, has changed. You build a community, you build relationships, you talk to the students about importance of things, if you’re sincere about that, and they get that then yes, there’s going to be some students that are going to mess with the system, they have always been there. But you’re also going to get a lot of students who will say, “Yeah, that’s a good point.” And then they’ll do the work. I don’t teach as many undergraduates as I used to, I’m teaching more faculty than ever because of being the faculty developer. But there were years that I would have to tell my students don’t put more time than this in on your paper, you have other classes, you need to do the work in the other classes. Because, and I’m telling you, I am very proud of this, my students would spend a ton of time on this stuff for my class, because they didn’t want to let me down. And I would say you’ve already got an A, I’m proud of what you’re doing, please go work on your other classes. That kind of scenario happens when you build community. And I’m not saying it’s easy, I would never say it’s easy. And it’s not going to happen for everybody. But it is the foundation of good teaching.

Rebecca: So we always wrap up by asking, what’s next?

Todd: There’s just so much going on right now. I think that what’s next for me is I am still in that headspace of coming kind of back from the pandemic, anybody who says, “Yeah, but the pandemic’s all over,” wait for November, we won’t know, we’re going to see. But I still think that’s next is kind of thinking about how we teach and learn in this environment. So moving in that space, it’s probably not surprising. I’m working on the next book here. One of the things I want to do now is the last couple of books that I’ve done had been pretty heavy books. And now I want to write something that’s a little bit lighter. So it’s going to be more of a quick guide with more narrative and having some fun, I love telling stories. I love having fun with people. So I’m going to try to create a book that’s kind of like a science of learning and teaching at its best but really accessible and more of a story-based kind of way of looking at things.

Rebecca: Who is your audience for that book?

Todd: Anybody who will read it? [LAUGHTER] Anytime I write anything, I have to have the audience firmly in mind and think about who am I talking to. And I really believe there is a pretty big overlap with students and faculty who don’t know specific things. And I’m not saying this in a mean way toward any of my faculty colleagues at all. But there’s a lot of people who aren’t taught about things like long-term potentiation and deep sleep in terms of semantic memory, and looking at depth of processing and those types of things. So the same type of thing we can say to a student, we know you shouldn’t cram, but here’s why you shouldn’t cram… faculty learn a lot from that as well. And so my audience for this book is going to be faculty and students, students, because I think it’ll be more fun to read about how to learn in a narrative form like that. And faculty because it’s more fun to learn when you read in that kind of a format for some people. we’ll see.

John: And if faculty design their courses to take advantage of what we know about learning, it can facilitate more learning.

Todd: Wouldn’t that be cool? We could just keep rolling, rolling. What a great amount of work. I mean, a huge amount of work that faculty do. They’re hard working folks that are just cranking away all the time. Number one, making their life a little bit easier by helping to understand things would be great. And just having a little bit more fun would be fun, would be nice way to go to0.

Rebecca: Hey, anytime you can save time, so that we can have more play in our lives is better.

Todd: Yeah, just to do whatever you want to do.

John: Yeah, ending on a note of fun is probably a great way to end this.

Rebecca: Well. It’s always great talking to you, Todd. Thanks for chatting with us and going on the Wayback Machine.

Todd: Oh, you know, I love the Wayback Machine.

Rebecca: I love it too.

Todd: For those of you who don’t know about that, you should check out the Wayback Machine

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

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290. Transparency in Learning and Teaching

While instructors know what they expect from students, these expectations are not always clear to their students. In this episode, Mary-Ann Winkelmes joins us to discuss what happens when instructors make their expectations transparent to their students.  Mary-Ann has served in leadership roles at campus teaching centers at Harvard, the University of Chicago, the University of Illinois, the University of Nevada – Las Vegas, and Brandeis University and is the Founder and Director of TILTHigherEd.

Transcript

John:While instructors know what they expect from students, these expectations are not always clear to their students. In this episode, we explore what happens when instructors make their expectations transparent to their students.

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John:Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John:…and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

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Rebecca: Our guest today is Mary-Ann Winkelmes. She has served in leadership roles at campus teaching centers at Harvard, the University of Chicago, the University of Illinois, the University of Nevada – Las Vegas, and Brandeis University and is the Founder and Director of TILTHigherEd. TILT is an acronym for Transparency in Learning and Teaching in Higher Ed. We are very much fans of the TILT approach and have referred to it often in workshops on our campus (and on previous podcast episodes). Welcome, Mary-Ann.

Mary-Ann: Thank you. I’m really delighted to be here with you. And I appreciate the opportunity to speak with you on Tea for Teaching.

John:We’re very happy to have you here. You’ve long been on the list of people we’ve wanted to invite. So we’re very pleased that you’re here today. Today’s teas are:… Mary-Ann, are you drinking tea?

Mary-Ann: I am indeed. And I’m drinking a Sencha green tea today. That’s my new favorite kind of green tea, Sencha.

Rebecca: Nice. I have English breakfast today.

John:And I am drinking a mixed berry Twinings black tea…

Rebecca: Hmmm.

John:…which I haven’t had in a long time. I wanted to mix it up a little bit today.

Rebecca: …mixing it up with mixed berries. So, Mary-Ann, can you tell us a little bit about how the TILT project came about?

Mary-Ann: Sure. This was years back, I want to say in the early 2000s, late 1990s, where I was working at the BOK Center for Teaching and Learning at Harvard University. And I was leading a seminar group discussions about teaching and learning. And we began to think about the question: “What happens when you tell students why you’re teaching how you’re teaching, just what happens when you tell the students more about your choices as an instructor, how you’re choosing to shape the learning experiences for the students?” And that’s not often something that we think about first when we’re thinking about what’s the content of the course. But we began to think about that a lot. And we had a kind of metaphor about the Wizard of Oz, and pulling back the curtain to show what was happening behind the scenes to build the experience. And then somehow through that conversation, the word transparency emerged. And that became the word that we used pretty regularly from that time on. When I moved to the University of Chicago, that was the word we were using, and it kind of stuck. So that’s kind of where it started. And it started alongside of my career as an educational developer. And it’s kind of been, for me, in the background or on the side, as something that I’ve been kind of tracking along with as a project. It’s still there, it keeps going. And just about a year ago, I began to work on TILT as my full-time job, which I’m really happy to be doing now because it gives me an opportunity, not just to do a guest talk here or there, or a keynote address, which is usually a one time-interaction. But now I have the flexibility to connect with institutions around a longer-term project. So if there’s a faculty learning community that emerges from a first talk that I would give, I get to follow up with them later and see what’s happening and check in with them. Sometimes I get to see the assignments before and after, which I really like. And I invite those now, because we’d like to publish some of those on the TILThighered.com website. And there are some schools that I’ve been working with in the state of Washington for several years now running with their TILT projects. And that emerged from a project we did with the entire state system of Community and Technical Colleges in Washington State. So I have opportunities now like that, where I can work with larger scale TILT projects that take more time, because this is my full-time job now. And I’m really happy about how that’s working, because I feel like it’s getting larger beneficial impact for students in a way that’s more efficient than when my full-time job was at an individual institution.

John:Could you give us an overview of the TILT framework?

Mary-Ann: Absolutely. So the TILT framework is meant to be a very simple tool that is a framework for an ongoing kind of communication among teachers and students. And in all of our studies, we asked teachers to use this framework in their own way at their own discretion, because we know that it’s not really possible to expect that people would do the exact same things with it. So our research is based on the premise that people are using this framework in their own way, at their own discretion, in a way that feels consistent with their teaching style. So there are three parts to this framework: purpose, task, and criteria. And what we ask in all of our studies is for teachers to engage students in conversation about three aspects of a particular assignment or a project or even an in-class activity. Before the students do a piece of work that we want them to complete, we’re asking for teachers and students to have a conversation about three aspects of the work before the students start working on it. And those three aspects are the purpose, the task and the criteria. Now the purpose kind of consists of two pieces. The first part is talking about the skills that students will practice while they’re working on the assignment. And then how are those skills useful, not just now in this course, or maybe in college and other courses, but how are these lifelong learning skills that will be useful for the student in their careers after college or in their lives ongoing? And then the second part of the purpose is about the content knowledge. What new information or what disciplinary information will the students be researching, or gaining, or applying when they’re working on the assignment? And how will that be also similarly useful to them, not just now, or in college, but beyond in their lives? The task, that’s the second part of the TILT framework, and the task is sort of about what are the teacher’s expectations about how students will approach the work? And for the students, it’s kind of like mapping out their game plan, like, what’s the first thing they will do? Will they Google something? Will they go to office hours? Will they go seek out a research librarian? Will they go into the lab and start mixing something like, what’s the first thing they’ll do? And then a sequence of what they plan to do after that until they submit the work. In an ideal world, the teachers and the students would have similar expectations about how that would go. In some cases, though, teachers have a pretty legitimate pedagogical reason for hiding that, that they don’t want students to know how to do the task. And I found this to be the case, particularly in fields where creativity is really important: performing arts, studio arts, even engineering or some STEM courses, where teachers really want students to cast about for a while and kind of use their imagination and see if they can come up with something unique, if not into the discipline, at least unique for the student to try to figure out some new process. And there’s value in that. When teachers want to do that, we did have some pushback from teachers in our original TILT research studies, where they said, “What happens if we don’t want to tell students how to do the work, like part of the task is for them to figure out how to do the work?” So in that case, we asked for those teachers to just say something like, “Part of the purpose of this assignment, in addition to the skills and the knowledge we’ve talked about, part of the purpose is for you to struggle and feel confused, while you invent your own approach to the question.” And we think this is what helps to preserve the student’s sense of confidence and their sense of belonging. Because instead of having that moment of panic of “Oh, no, I don’t actually know how to do this, I don’t even know where to start, I don’t know where the resources are, I don’t know what I’m doing. Maybe I shouldn’t be doing this, maybe this isn’t for me, maybe I shouldn’t be in this major, or in this course.” Instead of going to blaming it on themself or to questioning whether they’re up to the task at all, students can say instead, “I am totally lost right now. And that is exactly where I’m supposed to be. I know I’m on track. I’m doing great. This is the confusion part that comes before the clarity. And I know that because we talked about that and the professor said, this is part of what we expect to happen. This is intentional, this confusion, you’re supposed to feel lost right now.” So that’s sort of what we can say about the task. And the benefit of students knowing upfront what the task is, or knowing how they plan to approach the assignment or the project, the benefit there is that students get to spend 100% of the time they’ve allocated to work on this project, doing their best quality work, and they don’t lose time trying different approaches to see if this or that is going to work or looking for resources that aren’t what the teacher intended for them to be using. Instead of losing time, on the “how,” students get to spend their time so that what teachers receive then is most of the time what we’re looking for, which is “What is the student’s highest capacity right now?” Let’s see an example of the best work that the student can do right now, so we know where they’re at and we can bring them further so that they can advance in their learning. But if we accidentally end up in a situation where a teacher didn’t intend for the students to be confused, they expected the students to take a particular approach that they may have even mentioned at some point in class. So that’s why they think the students know that that’s the expected approach. I don’t want to say the correct approach but at least what they expect students to do. So if we think that students know how to do what we expect them to do, and the students don’t know what we’re expecting them to do, then there’s this chunk of lost time, where what we’re measuring then in the end is what happens after the students spend a chunk of their time lost trying to figure out how to approach the work, and then whatever time is left after that doing their best quality work in the amount of limited time that’s left. So part of the “task” piece of the framework is about what do we want to measure? Right? Do we want to be assessing the best quality work that students can do? Or do we want to be assessing what happens when you give a really varied, diverse group of students a particular assignment to do and you don’t give them 100% clarity about how to do it, and then kind of what you’re measuring is which students have, through no fault of their own, not encountered that information in their lives before coming to this course. And then you also get to identify who are the students that maybe because they had some other kinds of privileges that not all the students had, who are the students that can figure it out faster, because they come equipped with those privileges. So you can begin to see that this is an equity issue. So if talking about the purpose of the assignment kind of speaks to the student’s motivation, and to the value that they will gain from doing the work, and maybe to their ability to assess if they’re getting that value while they’re doing the work, the task speaks to even more of an equity situation where we’re trying to get all of the students to the same starting line of understanding of how to do it, and of having all the resources they would need to do the work to complete the work. And we want to make sure that students are all at that same starting line before they start the assignment. So that’s kind of the equity piece of this. And then finally, the third part of the framework is about criteria. We want students to be able to understand while they’re doing the work, how well are they doing. We want them to be able to make corrections, if they end up with a finished version that doesn’t look like what successful work would look like in this kind of a scenario. But if the students have never seen what successful work looks like, and they probably haven’t, because why would you assign them to do something that they’ve already seen many examples of; they wouldn’t be learning anything new. So kind of by definition, students aren’t going to know what successful work looks like when it meets this or that criterion in the discipline. So what we encourage teachers and students to do there when they’re considering the criteria is to offer students more than just a checklist or a rubric, because the words on a rubric or checklist might mean something different to the student who hasn’t done this kind of work than they do to the teacher who’s really immersed in this kind of work. An example I sometimes offer is, let’s say, I asked students to write up an analysis of a 15th century wooden painted sculpture of the Madonna and child from when I was teaching Italian Renaissance art history courses. In an art history course, the word analyze, like the tasks, the actions that you take when you are analyzing something, that’s a very, very different activity than analyze in the context of an economics course, or in the context of a chemistry course. But if the student hasn’t done this kind of analysis before, you can’t know for sure that they know what you’re asking them to do. So we kind of have to talk that through and students are going to need to see some examples of real world work in the discipline so that they can, with you, in a class meeting, talk about how do we evaluate analysis in this example from the real world, or in that example from the real world. And you won’t find any one example that matches every criterion of the assignment you’re asking students to do, usually, so you need several examples. The benefit of several examples is also that you can begin to talk about the relative success with which different examples are meeting a particular criterion as well. So once we’re in a conversation with students, and we hear back from them, that they’re telling us, what we had hoped they would understand about the skills they’ll practice and the knowledge they’ll gain, that purpose, about how they’re going to approach the work, the task, and about how they’ll know that they’re doing good quality work, the criteria, once we hear students telling us that, that’s the moment that things have become transparent. It is that activity of communication, that conversation with students about purposes, tasks, and criteria, that’s where the transparency comes from. And when we are done with that conversation, we know that students are at the same starting line of readiness In terms of their understanding of what they’re going to do, and also, in terms of their confidence that everyone has the resources that they need, in order to complete that work

Rebecca: What faculty believe is important for students to learn doesn’t always align with the goals of students. Can you talk a little bit about some strategies for bringing these into better alignment?

Mary-Ann: Sure, I think that this kind of speaks to the purpose part of the transparency framework. And often teachers are expecting students to learn something that is very valuable, we wouldn’t spend our time teaching things that don’t have a lot of benefit for students or that they would only use today and it wouldn’t be useful to them later in life. We like to teach things that have value. And so, when we are communicating with students about that value, we’re talking about the skills that students will be practicing. They won’t perfect them on this assignment, but they will begin to strengthen a particular kind of skill set. And they will gain some sort of disciplinary knowledge that can be useful to them later. And we know that sometimes disciplinary knowledge changes over the years as people discover new things and publish new things in any field. Sometimes that knowledge changes. But having some knowledge now does give you important value if you’re going to continue in that discipline or if you want to understand basic principles of a discipline that you might find useful elsewhere. So if students and teachers have a transparent conversation or communication, it could be a written communication, it could be something that they record and put on a website, it could be an asynchronous kind of conversation in an online course. But whatever form that communication takes, I think students and teachers when they’re on the same page about what the knowledge is, what the skills are, that are the focus of this assignment, students will feel more motivated to do the work, because they’ll see that it has benefit for them. And it doesn’t feel like a rote exercise, or just churning out another problem set or another art history analysis paper. There’s some value here that the students know upfront what that value is. And when the teachers hear the students reflecting back to them in this communication, that this is the value that they will be gaining, then we know that students have a kind of motivation to benefit from this assignment.

John:One other issue is that students have come up with some way of learning while they’ve been in elementary and secondary school. But those methods that they picked up are not generally the ones that are most effective. How can we encourage students to adopt learning strategies that they may be resistant to because for example, students, when there have been surveys of what types of learning strategies they found most productive, students often say they prefer to be lectured at, because they learn more from the professor that way. And also, many students don’t like active learning strategies. While they learn more, they don’t perceive it that way. Partly because of those desirable difficulties you referred to before, that when they’re struggling with something, it’s a little bit less pleasant than sitting there nodding and smiling and having everything seem to make sense. How can we encourage students to accept those desirable difficulties associated with learning so that they can learn more effectively,

Mary-Ann: I want to say that this is something that the TILT framework can definitely help us with. And this is not an uncommon phenomenon at all, I even find in my TILT workshops that I do with instructors, that instructors don’t love collaborative learning either. And in fact, many of these TILT workshops that I do will begin with some kind of a research review about “How do we know TILT works? What are the studies and what do they tell us and show us the data?” So we get off on this kind of role, where we’re almost in a traditional lecture format, where like someone’s delivering some information, and people are listening, and then they have questions about it. Or maybe they have challenges to say, “Wait, this doesn’t make sense, let’s talk about this.” And then I kind of switch the method that we’re using. And I’ll ask people to break off into small groups and begin to analyze a particular assignment and talk about where do they see the purposes, the tasks, and the criteria? Before I do that, I acknowledge the fact that we are shifting gears, and that we were doing fine with this sort of Q&A format. You know, look at the research and then think about it and talk about it. Ask questions. Why would I switch that up now? Like we were on a roll, we were doing great. Everybody was sort of on board. Why would I change that now? And so I use the TILT framework to talk about why we’re shifting gears now. What is my purpose in having you use this different method? So if it’s a peer learning method, as it is in the workshops, or as it might be with students in a class, we want to tell students: “Why are we now manipulating your learning experiences this way? Why would I do that to you when I know that sometimes students resist this, when I know that it can be uncomfortable, because I don’t personally always like to do it when I’m in a learning experience?” So if we can tell students, here’s why this is going to benefit you, because you don’t just hear it, but you have to struggle to apply it, you have to fit it not to the situation that I was talking about, where it all sort of makes sense when it rolls over you and you’re hearing it. But you now have to take the principle of what we were talking about, and apply it to this new unfamiliar scenario. And the benefit of that is that you will discover you will hit a barrier at some point in that process, where you will discover the exact piece of information that’s missing for you. You will discover exactly where you hit a barrier to your understanding. And you will have an opportunity right now, right here with me, the teacher in this class, to address that confusing point. And the benefit of doing that now, as opposed to later when you’re doing a graded assignment, is pretty obvious, you get the benefit of having the difficult learning experience in a safe environment that doesn’t lose you any sort of points on your grade. It doesn’t have any negative impact on you the way that it might if you waited until the end of the term to do some massive project and you hadn’t really done a lot of the homework or done a lot of the practices and so you didn’t really know what you didn’t understand until it was kind of too late to do anything about. So I think in short, what I’m trying to say is when we’re asking students to do something uncomfortable, that has a really solid pedagogical reason, that has evidence behind that, it is an evidence-based practice, we want students to know that upfront, because that then will increase their motivation to do it, because they see how they’re going to benefit if they do this thing.

Rebecca: One of the things that students often struggle with is when they start new courses with new faculty, and new ways of doing things and determining what the instructor will expect out of them and out of that learning experience. Can you talk a little bit about how the TILT framework could allow students to shift their focus to learning if it was adopted in the design of the course rather than just an individual single assignments?

Mary-Ann: Yes. And in fact, this is a way that lots of faculty are using the TILT framework, is to think about how do I TILT not just a single assignment, but a whole course. So usually, when people are introduced to the TILT framework, the original ask for all our research studies is would you please do this two times in an academic term, just twice? Because we wanted to see how little change could you make and have a beneficial impact on students’ learning, because small change is much more likely to happen than massive change. But once you’ve made that small change as an instructor, and you see that when you do this with two assignments, there’s some real benefit for students. And on the TILThighered.com website, there are publications by faculty who talk about not just how the quality of students’ work increases, but how the teachers experience in grading, or in responding to students, or in how many students will ask for an extension at the last minute, like these difficulties that teachers often face are diminished, while the benefits for students and the quality of students work increases. So once you begin to see this in the small scale of assignments, teachers then, maybe in the subsequent term, will think about what else could I TILT? Could I TILT in-class activities? Could I TILT a unit of this course? Could I TILT the whole course? And then the effects or the applications can grow. So we can apply this to a single assignment, we could TILT a whole course, we could TILT a curriculum in a department, we could TILT a program, we could TILT an institution’s learning outcomes and thread them through not just all the courses, but through all the co-curriculars too so that students might discover in their work-study job that they’re practicing one of the critical thinking outcomes, that’s a goal for the whole university that connects with what they were doing in their accounting class. And then we can even think about this in terms of a national framework of learning outcomes as well. So there are many scales at which you can apply that to a framework. And one of the things that I’m really enjoying about doing TILT full time, is that I can work with groups of schools, groups of institutions, so not just the Washington State group that I mentioned to you, but several weeks ago I was in the state of Kentucky where working with teams of teachers from institutions across the state, for the whole state system, to think about aspects of how do you map out a path for students to succeed in fulfilling their curriculum? And then how do you pursue that path? How do you complete that path? And in that case, we were using the TILT framework as a strategic planning framework to think about once we know what the plan is, like, once we’ve mapped out our plan for how students can effectively complete their degrees, how do we then communicate the value of that degree, not just to the students who are doing the degree, not just to the students’ families who may be contributing to the costs of doing that degree, not just the costs of the student’s tuition, but the cost of the student not being an earner in that family. And we want to communicate this to all the stakeholders, so the students, their parents, faculty, and staff at the institution, to state legislators who may be voting on packages of funding to higher education in their state, to individual grantors who might be funding particular scholarships. And we want to be able to communicate the value of this degree to every stakeholder in a state system that way. And the TILT framework is very helpful for thinking across multiple audiences, because that’s a pretty difficult task to communicate clearly to all of those different kinds of audiences. But it’s pretty essential for the success of higher education in this country. And so we spent a couple of days using the TILT framework as a strategic planning framework to think about how do you communicate the value of a degree? There are lots of ways that you can apply the TILT framework. Another example is I was working with a school in Texas over the summer, and they were TILTing their entire college success course. Many institutions have that kind of course in the first year, and some of them had TILTed individual assignments. And they decided they wanted to put the team of all the teachers together, and then subdivide that so that a smaller team of teachers was working on each week of the course. And then all the assignments and the lectures or discussions that would go into that week. And then we use the TILT framework as a larger framework to connect that whole course. So that from week to week, the purposes, tasks, and criteria were pretty clear. And students understood the path for all of their learning across that course.

John:Have you tried taking on the Florida Legislature? [LAUGHTER]

Mary-Ann: I have not.

John:That’s a real challenge, I suspect.

Mary-Ann: Yeah, I have worked with schools in Wisconsin. Last week, I was working with a school in Tennessee, right after a couple of their legislators were expelled temporarily. This kind of a framework, I think, can be effective in a lot of different higher education systems and contexts. That’s one of the beauties of it. Because this is something that teachers can do, starting right now, to complement any kind of larger, institutionally driven or federally funded program that might focus on student success. A lot of the time, those programs don’t necessarily feel like they’re directly connected to what faculty members are doing in the day to day in their classes. But using this TILT framework is something that you can do that will advance students’ success that will then make you feel more like you’re connected to these larger ongoing efforts that might be focusing on something that you don’t do directly, like targeted scholarship funding, for example. But that’s part of the beauty of the TILT framework is that it can work in many, many different contexts, and across different scale sizes of projects, as well.

John:And it works nicely for faculty because you end up getting work of the quality and the type that you expect, rather than getting student work that you find disappointing. And similarly, students end up doing work that they’re much more happy with, because they were not guessing at what the instructors want. So it just seems really, really logical. But it’s not always so widely practiced. Your efforts are really helpful for all of this.

Mary-Ann: I think one of the reasons why people might be hesitant to use the TILT framework, you don’t necessarily want to try doing something different that could suck up time that could take time away from delivering important content in the course, and what teachers have discovered and written about and published in the National Teaching and Learning Forum and other places you can see on the TILThighered.com website, what teachers have discovered is that if you take some class time to talk about the purposes, tasks, and criteria for a project before students do it, by the time that practice is completed, everyone has saved time; that time gets recouped, and students have learned a larger quantity of what we had hoped they we’d learn because when we deliver content in a course, we don’t know that students are absorbing it the way that we’d hoped or that they could apply it the way that we’d hoped. So I think by the end of the course, if you’ve used the TILT framework a couple of times, you’re in a situation where you’ve worked in a way that is more time efficient, somewhat, and you arrive at a place that, as you say, is more satisfying for students and teachers, because more of the time has been spent with the students doing the highest quality work possible.

Rebecca: I think one of the things that can be challenging for faculty initially is that if you’ve never communicated in this way, it’s hard to do it the first time, because anything you do the first time is difficult. But once you have a little practice doing it, it’s easy to adopt and expand across a course or across a set of courses.

Mary-Ann: That’s so true. And I think that the way that we’ve structured the TILT framework, it looks so simple, it’s a three-part framework. Applying it then gets you into some complexities that are important to clarify. I think you’re absolutely right, the first time we try anything that’s unfamiliar, just like for students, it’s more difficult. And then we kind of get the hang of it. And then it comes much smoother, and much easier. The TILT framework for starters, is pretty simple. It’s got three parts, right? And I think you could probably share a link to the one-page version of the framework that we give to students, that sort of spells out the framework: purpose, tasks, criteria, the knowledge and the skills. And then at the bottom, there are some of the evidence behind why we know this works and some footnotes, so that students can see on one page, this is a real thing. It works, it helps you. It is, in some cases, equitable, and it is probably worth giving it a try. And if you can see all that on one page as a student, then you might be more willing, especially in a context where a teacher is describing to you why this will be good for you, why this is a benefit for all of us. And then for teachers who have not encountered the TILT framework, when students can bring in this one pager that has some studies listed at the bottom and footnotes, they can see that when the student is asking me, why should I bother? This is actually a legitimate question. This is not a troublemaker student, this is a student who actually knows that they will benefit from knowing a little bit more in advance about this assignment that they’re planning to do. So we try to make it as easy as possible to implement. And then we also try to say only a little bit of this will make a statistically significant difference for students’ learning, so that you only have to try it a couple of times in a whole term. And you’ll probably see the kind of differences that we saw in terms of increases to students’ confidence and their sense of belonging, and their metacognitive awareness of the skills that they were practicing and developing. So if you’re doing anything new or different for the first time, yes, there’s some difficulty to that, but this one is a very, very desirable difficulty. [LAUGHTER]

John:We’ll share a link to that one-sheet document as well as to your website in general. And you do have a lot of research cited on your website. And there’s also some ongoing projects. Could you talk a little bit about those?

Mary-Ann: Yes, we are sharing all the resources that we possibly can on the TILT higher ed website, because we want for everyone to have access to this. Some of the places that benefit most are places that might have the least amount of money that is allocated for faculty development or educational development. So we want to make sure that this is accessible to anyone who would want to try it. And then the studies that we’ve done in the past, there are a few studies that have indicated to us a number of the benefits of TILT. One of the first studies we did was the national study we ran with the Association of American Colleges and Universities. It was funded by TG Philanthropy and my colleagues working on that project were Tia Brown McNair and Ashley Finley. And what we did there was we worked with a group of seven minority-serving institutions from across the country that represented every possible type of minority-serving institution, as well as a range of educational contexts like urban and rural, two-year, four-year, research university, really small in scale, large, residential and non residential campuses because we wanted for teachers to look at our results and see, “Oh, well, this worked for those faculty at that institution, and there are students like my students in that mix, so maybe this would work for my students. And in that study, we started with 35 professors at seven schools and we surveyed about 1200 students and we saw that, for the students who received the more transparent instruction, their competence and their sense of belonging and their metacognitive awareness of the skills that they were developing, those increased, those were higher for the students who got more transparent instruction than for those who got less transparent instruction. And then we also saw in that study some differences that showed us that while all the students were benefiting to a statistically significant level, underserved students were benefitting slightly more. So first-generation students in their family to attend college and ethnically underrepresented students and low-income students have slightly larger benefits than the benefits for the whole group. And then in our second study, we focused on how long does this effect last. So we worked with a group of University of Nevada – Las Vegas students. At the time we were working with that study, University of Nevada – Las Vegas had the most diverse undergraduate student population in the nation, according to US News and World Report. And we know from other studies, like Walton and Cohen’s, 2011, Science Magazine article, for example, we know that when students’ confidence increases, when their sense of belonging increases, they tend to persist longer in a course. So in courses that have higher levels of confidence and belonging, fewer of the students would drop the course, for example, more of them more likely to complete the course. And we wanted to see how long does that last. Is it just that course? And some studies indicate that this could last for a year. And what we did was we kept looking at the retention rates of these students to see how many of them were still registered a semester later, a year later, two years later. And we saw that by the time students were in their third year of university as undergraduates, those students who had received transparent instruction in one of their large gateway intro courses in their first year, those students were a little bit more likely to be still registered as students in their third year. And we’re now tracking that out to six-year graduation rates. So we saw that not only does transparency have a beneficial effect, it’s statistically significant, but that effect lasts for a good long time. And then in the state of Washington, we’re now writing up that study I mentioned with the Community and Technical College System. And I think that TILT is particularly helpful in that environment, because the population of community colleges and technical colleges is a little bit more diverse. And we have more students who belong to that underserved category of students, first-generation, low income, ethnically underrepresented. And what we’re finding from that study is we’re understanding a little more about how does transparency work, and I want to thank all of the researchers who are contributing to all of these studies too, because I’m not an educational statistician, so Daniel Richard, and Carolyn Weisz and Kathryn Oleson are contributing to this study and doing a lot of the analysis, along with help from some graduate students who have been working on this project over the years. What they’re discovering is that transparent instruction has a direct impact on students’ awareness of the skills that they’re learning, and it has a direct impact, similarly beneficial, on students’ sense of belonging. And then separately, sense of belonging has a direct impact on students’ metacognitive awareness and skills that they’re developing. So TILT has this direct effect. And then there’s this other effect between belonging and skill development as well. So we’re finding out more about precisely how TILT works for the benefit of students in these studies. And I think in terms of next studies, I want to be asking questions that really matter to populations of faculty and students around the country. So we open up the TILT research team to anybody who’s curious about this, and a number of faculty have asked about, can we say something more about how this works in an online setting, in an online synchronous setting in an online asynchronous setting, and we’ve got a few publications up on the website about that, but others are looking at that a bit more. And then we have another person who’s looking into just the impact on low-income students to see if we can find out more there about the details of how this works. And I’m really curious to see if we can work with large state systems, what can we find about the most time efficient, most beneficial ways to apply transparency and learning and teaching in community college settings. And I’ve also noticed that as I begin to do more work internationally, because I now have more flexible time to be able to do that, the colleges of applied sciences, like in the European Union, for example, they have a kind of three-year degree that is similarly focused on students’ learning something from their degree like they do here in a community or technical college that will lead them on a path into sustainable long-term employment and a career. So I think that this is going to be a really beneficial place to focus TILT efforts and to do some more research about how can we long term have an impact on not just students’ education, but how that is a pathway into a career. And I’m hopeful that we can find out more about that, like the longer long-term effect of TILT. But I’m also really open to inviting anyone who wants to do more research with the mountains of data that we’re sitting on, to discover something that is of interest to them about how students are learning, and how we can help students succeed more.

Rebecca: I really love all the resources and examples and research materials, worksheets, that are on the website. They’re really handy for folks who are starting out. We always wrap up by asking: “What’s next?”

Mary-Ann: What’s next for me, and then what might be next for teachers and students too. So we’ve talked a lot in detail about how TILT works, and how we know it works, and what more we want to discover about how it works. But I want people to remember that this is really a small effort, it’s a very easy lift that has a really large benefit from the size of that lift. And so I would really encourage teachers and students, if they’re going to do anything at all, even if they have no time to adjust any assignment prompts or to adjust anything about the way that they’re teaching or learning in a classroom. If you use any one single thing, I would say use that framework that we built for the students that has the footnotes at the bottom, and it’s called the “unwritten rules” and that framework, and I think you could probably provide a link to it, that’s what I would hope people would do next, just take that framework with you to anywhere that you’re communicating with your students. And the students will tell you how to make the work more transparent for them. Ask students what they see as the purpose, the task, and the criteria. And you’ll discover very quickly, very efficiently, how you can make that work more transparent so that all students are starting to do the work with the same understanding about what’s expected and with the same set of resources that they need in order to do it. So that’s what I hope is next for teachers and students.

Rebecca: And I hear all the faculty cheering about efficiency, and quick. [LAUGHTER]

Mary-Ann: That’s good. Yeah. So that would be the most time efficient thing to do, I think is to have students teach us more about how to be more transparent. And then in terms of researchers, I’m hoping that researchers will think about what can we learn more about? Can we learn more about what motivates students? Or what forms students’ sense of belonging? Is there anything in our survey data that would shed light on any kind of work you’re doing around that? Is there anything in our survey data that would shed light on more of the research on neuroscience and how that’s impacting learning? Or is there anything in the research that we have in our survey data that might help clarify what would be most beneficial for the very most at-risk students? So if we look at federal government statistics, National Center for Education Statistics about retention rates and graduation rates of different populations of students? Can we double down and look at those students with the very lowest graduation rates? And can we find something about TILT that would be the most beneficial for that population of students? To me, that’s a really important and interesting question. And then I really do want to be finding more locations where TILT could be useful, small scale for teachers and students, large scale for state systems or national systems to be thinking about how to apply this all for the good of students success, and for the satisfaction and time efficiency for teachers work as well.

John:If you’re finding these results of long-term persistent effects from just a single intro course, imagine what would happen if all intro courses use the TILT approach. I imagine the effect would be magnified if it was adopted at a broader level and it is being adopted at many institutions at a broader level.

Mary-Ann: I absolutely agree with you that applying TILT across the largest introductory gateway required courses at any institution would be probably the most efficient way to improve retention and graduation rates. Because if you go for the largest group of students as they enter, and you reduce the number of those students who might be thinking or doubting or wondering if they should continue, and if you increase the number of students who feel confident, who are aware of the value of what they’re learning, in terms of skills and knowledge, and if you increase the number of students who persist from the first year on, then that’s where you’re going to have the best success in increasing retention and graduation rates. I agree with you. I think that’s a really strategically wise place to invest TILT effort.

Rebecca: Well thank you so much. We’re looking forward to sharing this with our listeners.

Mary-Ann: And thank you so much for the opportunity to talk with you this afternoon, I really appreciate it

John:Thank you for all the work you’re doing.

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John:If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

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