250. Hacking Assessment

Traditional grading systems often encourage students to focus on achieving higher grades rather than on their learning. In this episode, Starr Sackstein joins us to discuss how classes can be redesigned to improve student engagement and learning. Starr has been an educator for 20 years and is currently the COO of Mastery Portfolio, an educational consultant, and instructional coach and speaker. She is the author of more than 10 books on education, including the best-selling Hacking Assessment: 10 ways to go gradeless in a traditional grades school, which has just been released in a new edition.

Show Notes

Transcript

John: Traditional grading systems often encourage students to focus on achieving higher grades rather than on their learning. In this episode, we discuss how classes can be redesigned to improve student engagement and learning.

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John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

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Rebecca: Our guest today is Starr Sackstein. Starr has been an educator for 20 years and is currently the COO of Mastery Portfolio, an educational consultant, and instructional coach and speaker. She is the author of more than 10 books on education, including the best-selling Hacking Assessment: 10 ways to go gradeless in a traditional grades school, which has been released in a new edition. Welcome, Starr.

Starr: Thanks so much. I’m excited to be here.

John: Today’s teas are… Starr, are you drinking tea?

Starr: I am drinking water. No tea unfortunately, not yet.

Rebecca: Not yet. Okay. See, there we go, there’s promise there. I have Scottish Breakfast tea today.

John: And I have spring cherry green tea.

Rebecca: Well, that’s good.

Starr: Those both sound delicious, really.

Rebecca: So, you haven’t had that one in a while, John.

John: I haven’t had any in a while…

Rebecca: true that…

John: …we took a pause in recording for about a month. [LAUGHTER]

Rebecca: Fair. But even prior to that it had been a while I think.

John: I think so too.

Rebecca: We invited you here today to discuss Hacking Assessment. The first edition of your book seven years ago helped to launch the ungrading movement. Could you give us some background on what prompted you to move away from traditional grading systems?

Starr: Absolutely. In years one to five when I was in the classroom, I would say that I pretty much did grading and assessment the way it was done to me. And the one major significant thing that changed during that time was I had a child. And in his elementary school, they actually use standards-based grading. And when I got his first report card and saw just how much information I got from his teachers, and how the behaviors were separate from the actual learning and the narratives were really aligned with where he needed support and what was going on. I was like, Mmmh…for someone teaching AP English, only having the opportunity to give one grade, with pre slugged sort of comments that I was allowed to bubble into my… back then we were still using Scantrons for entering grades. I’m definitely dating myself by saying that, but it’s the truth. And I started getting really frustrated with that. And from there, I started doing a lot of reading. Alfie Kohn has really played with a lot of these ideas for a long time now. And then folks like Ken O’Connor, who had the book 15 Fixes for Broken Grades, his first edition, I think it’s been republished twice already, in the time since I’ve read from there. I read his book, and I was like, “Oh, my God, I am doing all of this wrong.” There are so many things on this list that I do, and I never thought about it that way, and it’s just not how I want to keep doing things. And I think there’s a synergy with when you decide to read a book, whether or not it resonates with you and whether or not you’re ready to start implementing the things that you learn. And I think I was very ready to first acknowledge that the practice I was doing wasn’t serving my students as well as I could. And I was looking for alternatives. So having those jumping off points, having read a bunch of different things, and then meeting Mark Barnes along the way as well, and experimenting with alright, well, these are suggestions for this kind of space. What does this look like in New York City public schools, as an 11th and 12th grade English teacher and also as a journalism teacher? How do I start making this work? And that’s sort of how it all happened and then it took years to figure out how do I make this work well, because I did it for a while before it worked well. [LAUGHTER] There were a lot of mistakes, unfortunately.

John: We’ve been dealing with a number of people starting to experiment with ungrading in college, but it’s a little bit easier in a college environment, I think, to make these changes, because there’s a little bit less structure imposed on teachers. How were you able to implement this in a K through 12 system?

Starr: So I think I was very fortunate to be in a very small community when I started doing this. We were six to 12. I was already a very established teacher in that community. I had a track record of getting students prepared for college. And most of the families when I made choices, always kind of knew that they were intentional, and there were reasons. And in my AP classes, that was probably the most struggle, because parents get nervous when they have 12th graders, what is this gonna look like on the transcript? How is this going to impact my students moving forward from school? And I just really tried to set up systems and to be super transparent about everything that we were doing so that first of all, I live streamed my class a lot, for better or for worse. And I say that because not every class was a winner. So if you were watching when it wasn’t a winner, like, well, this is reality, it wasn’t a good day. But I think they were able to see the rigor of what was going on in the space and despite the fact that it didn’t look like what normal AP classes looked like, they could appreciate my wanting to be flexible to the individual learners in my classroom… that even the creative projects I was asking them to do was often a lot more intensive than just doing a test or just writing a paper and gave that level of inquiry into that process as well so that students could be really excited about the learning they were doing. And the more comfortable I got with different technologies… I experimented with blogging to increase reading. That’s one of the biggest problems in English classes. I think most kids don’t read the books for a lot of different reasons. So how do you get them to read when you’re teaching a literature class, beyond just the five or seven or 10 books you’re reading as a whole class. So they started blogging, and we started using the blogging communities for recommendations on different books they were enjoying on their own and why they enjoyed it. And I really encouraged them to use that space too as a way to develop their writing voice. So it wasn’t like analytical writing all the time, it was more conversational… reaction sort of stuff to what they were reading and focused instead of like overviews of everything that they read… an analysis paper, which isn’t always fun for every single kid. I started tweaking that and I think parents appreciated my transparency. I did screencasts of our dashboard, because I had changed the way I was using the tool that my whole school was using. So like, if you have any questions, this is what it looks like, this is what you’re seeing. And if they emailed me, I just really tried to get back to them immediately, so that I could really put their concerns to rest before they started doing the thing that parents do, where they start making it a lot worse than it actually is. So I tried to catch that right away. To be honest, though, my colleagues were the ones with the greater pushback than parents and students… a couple of students, but just shifting the conversation away from grades, instead of what did I get? What did you learn? How can we track that progress over time? How do you know you learned it? Where do you see that evidence in your own learning. And I think very soon after getting in the routine of this is how we do things now they got it and saw that the level of metacognition as well as the rigor in the actual tasks were much greater than what they would have been seeing in a regular class anyway. So sometimes I got the: “this writing reflection is like a whole other paper that you’re asking us to do.” And I’m like, “Yeah, it is. But it also helps me give you better feedback, and it also helps me know where I need to adjust my instruction. So there’s a reason and it’s worthwhile, and it’s gonna help you, when you’re not just in school. This is a practice that you’ll probably carry with you.”

Rebecca: One of the things that you just brought up, Starr, is something that I definitely want to follow up on, which is getting our colleagues to also buy into this, and administrators. We exist within systems that require grade inputs. Grades are transcripted. So how do we get the people around us who support us professionally, to get on board? And what does that actually look like, functionally, when we’re generating grades when we’re saying we’re kind of ungrading all semester.

Starr: So those are really good questions. And in the second edition, I actually have built in leadership tips to support leaders who are unfamiliar with this kind of assessment practice and how they can support teachers who want to do it, if they’re not doing it wholesale as a school. I advocate for systemic use of this practice, because if we catch kids much younger, by the time they get to high school, their language and fluency in discussing their own learning is a lot greater. I was a 12th grade teacher, my kids had come through an entire system where this was not how it was done. So it was like, literally at the last minute, I’m like, “Yeah, I know, that’s the way you’ve been doing it this whole time. But we’re gonna do it a little differently and I promise you’ll still get into college.” It’s a different vibe. And my colleagues, I think, knew my students appreciated it, because they would start hearing from my students: “How come you don’t do this?” …which is also like a little bit of a target was put on my back, because if a school or a district is going to make the shift, it requires a lot of professional learning. And if you aren’t the kind of teacher who makes the time to do learning on your own, then there really does need to be supports put in place prior to it’s happening. And I’m a super reflective teacher, I did National Board Certification, I will go out of my way to get myself to a conference even if my school wasn’t paying for it. Because as an educator, I felt it was an essential part of my job to continually grow and model that for my students. But not every teacher is like that. And I’m not suggesting that everyone has to be or whatever their process is, but I do think it’s important to invite colleagues into your space, give them that “what you could do tomorrow kind of tips” like what are the first few steps you could take to try this out before you commit to it wholesale. And in terms of the grading aspect, the way that I got around the traditional grading was assessment conferences with my students. So really building in a vibrant and robust portfolio system where students were collecting their learning over a larger period of time, giving them the vocabulary to talk about their growth as they looked at those things, and then a conversation just like this. So based on the standards we worked on this marking period, where do you find yourself in terms of mastery? And what does that translate to for a report card grade, because I had to put a grade on the report card as well. So it was really just making them acutely aware of what exemplary work looks like, how they were meeting benchmarks to get there over time, and then also switch that transactional sort of relationship around getting grades to a more progress minded model, where they understand learning doesn’t happen in one sitting. And even though you may have successfully completed one assignment, that doesn’t mean you’ve mastered a particular skill, it’s just your first go at it. In order to get to that mastery level, you have to do it over time with less and less support, and kind of do it on your own.

John: What sort of buy in did you get from other teachers that you were working with?

Starr: It was secret at first. There were like people just dropping by out of curiosity to see what was going on in my classroom. Then a couple of other people just asking, “what would this look like in my gradebook?” I was very lucky in the one sense that our whole school was a portfolio school. So that part of it was already there. And then I also did some PD with my colleagues around reflection practices. We tried to really create something that was consistent, and also the same. So like I had created a process for doing reflection, which is that five steps sort of: first, you have to reexamine what was it I was asked to do? What were my steps for completing the assignment? Where do I think I’m meeting the goals that I set for myself? How am I doing that? What level am I doing that at? And what would I do differently in the future? And then we kind of scaffold that down to sixth grade up to 12th grade. So what is that kind of reflection look like in a sixth grade classroom, a seventh grade classroom, all the way up to 12. So that there are realistic expectations in that space around those things. And my classroom was always open. And I resented the fact that when my principal decided that she wanted us to go to a standards-based model, I implored her to not do it the way she did. I think we should have a pilot team, we should have a committee that does this, we should test it out first, try to get either a grade level team or a content area vertically to commit to doing this and then have input from more people. And then we need to train folks in the areas they aren’t already familiar with, starting with unpacking standards and getting them comfortable with that kind of language and what our expectations are. But that’s not what happened. It was like an email that went out. We’re going to do this this year. And it was a disaster. And I got attached to the disaster as a direct correlation to how all that happened. And unfortunately, you get one good shot to make a significant assessment or grading shift in a decade, because unless your folks are leaving quickly, no one forgets. So really setting up systems in the future, if folks who are listening want to do this on a bigger scale, set yourself up for a three- to five-year implementation plan, start small and grow it organically and provide tons of support along the way so everybody feels confident and not just your teachers, your community also. What does this look like for your parents? What are they going to be receiving that’s different? And just make sure that you have answers to commonly asked questions on the front end, so that when new stuff starts coming in, you’re ready to triage that, you’re not just answering the standard questions over and over and over again.

John: You mentioned in your first edition of the book that one of the motivations for this was to get students to focus on their learning rather than on grades. How successful was this? Did this work for most students?

Starr: For most, yes. And believe it or not, the ones that don’t traditionally do school well, who don’t play the game, it worked best for them. And as three educators sitting on this podcast right now, I think we can all agree that sometimes our brightest students are not the ones who do the best. The ones who do the best are the ones who are most committed to getting high grades and kind of checking the boxes and doing everything that they have to be compliant for in order to get that score. So when we shifted the focus away from that and started looking at skill acquisition and content deepening, and really getting them to be able to advocate for their own needs in that specific area, I think that it wasn’t just about them completing the tasks I asked them to do, but it required them to engage with me in a dialogue in the kinds of tasks they wanted to be doing, the way they wanted to be doing it. And it required my flexibility with taking that input and actually putting it into action. So I think that once they saw that I was listening to their feedback actively and using it right away to shift the way class looked, they understood that I wasn’t just saying, “I’m asking you to do this,” it was a real partnership, where if this is going to be successful, and you want your voice to be heard, you need to contribute or else you can’t complain when you don’t like what ended up happening, because I really did try to say “yes,” just about to everything, if they could articulate how their decisions and their choices aligned with what the objectives were, then I was totally hands off in their process to sort of help them be successful in the big picture. And it also really decreased the amount of folks who didn’t participate in the group work or didn’t participate in the learning. So when people say my students don’t finish work, or they don’t submit things, to me, that’s a red flag that either something else is going on that you need to get to the bottom of, or the kind of learning you’re asking them to do isn’t resonating. And rather than just pulling out the binder from what you’ve done for the last 20 years, you really do have to make a concerted effort to make changes so that it meets the needs of the kiddos that are sitting in front of you right now.

Rebecca: So you’ve talked a lot about reflection, and the role reflection is playing. Can you talk a bit about how you were able to get students up to the level of reflection that is really meaningful and gets to this metacognitive skill, building

Starr: Feedback, feedback, feedback. We give a lot of feedback to everything that kids do in the classroom. But the first few times we ask them to reflect, it’s so important that we’re also giving them feedback on their reflections, providing exemplars for them, really creating success criteria too, like that co-construction, like if I’m telling you, these are three examples that are wildly different, but all successful, what do you notice about all three of them? What are the things that need to be a part of every single reflection that we do. And then as they do them, rather than have them revise every single one that they do, since they’re doing them with every major assignment, it’s like, “alright, well, now take the feedback you got from the last one, apply it to this one and let’s see if we can’t grow you.” And usually by, I would say November, they’re already writing fairly good reflections and their ability to have conversation about their level of learning already starts to increase, because by November, you’ve already had a progress report conversation, you’ve already had a quarter one report card conversation. And I was doing a lot of modeling myself, like I would reflect openly on how successful projects went, in my estimation, and be really, really tied to the outcomes. And not just what I think or what I feel, but what I noticed, and how I would do it differently if we had the opportunity to do something similar again. And I think, again, that level of transparency and my comfort with saying to them, I don’t know how to make this better. What do you think? What made this experience challenging? Were my directions not as clear as they could have been? What do I need to learn from this experience? So it was very much a two-way street, which took time. And I do want to say that too. Like, I think I was seven or eight years into the classroom before I was comfortable enough to say “I didn’t know something.” That takes confidence in a way that you don’t really think. In the beginning of my career, I felt like I needed to be the expert over all of the students in my room, and I had to have an answer for everything. And I said a lot of wrong things because I was trying so hard to look like an authority. And I think the older I get, the more I work with educators, the more I realize that I’m a learner, I don’t know everything, even the stuff I’ve spent a lot of time teaching I don’t know everything about and new perspectives are incredibly useful in how I approach something because it’s the first time this group of kids is seeing something I might have tried before. Their input is extraordinarily useful for me to make changes moving forward.

John: It’s also a great way of nurturing a growth mindset in students by reminding them that we’re all part of this learning experience together. And that no matter how much experience you have, there’s always more you can learn. And so I think that’s a really great process. And it’s something that I think it generally takes a while for most people to get to.

Starr: Yeah.

John: So you mentioned having conferences with students, how often do you conference with students?

Starr: So, there’s lots of different levels of conferencing. So you have your in-class formative conversation where they’re asking questions and you’re taking the pulse of whether or not you’re going too fast or if you need to stop the class and do a mini lesson on something you notice everyone’s struggling with. Or if you pull a small group because only a small group of kids are really having an issue. So there’s that kind of on-the-fly conferencing where you’re walking around with a clipboard or an iPad and you’re taking notes on what you see. And then listening to the questions kids are asking and making a determination as to whether or not this is a small or bigger issue that needs to be addressed. And then there are formal conferences where kids are coming prepared to have that conversation where you’re giving them time in class. So part of my structuring… because remember, I said it took me a long time to find a system that worked that ended up in Hacking Assessment… so I started creating Google Forms, where there were very targeted questions that also aligned with the assessments that we did, and the different pieces of learning and the standards that we were addressing at that time. And before they could set up a conference, they needed to fill in that whole Google form, then I had all that informatio, so I could really target clarifying questions or gaps that we could spend our five minutes talking about. If they had done all the work to do certain things, they don’t have to rehash what I could read. And if I had 34 students in most of my classes, so there’s a lot of kids, there’s a little time, you really have to make that three to five minutes count, and give every student the opportunity to give you the most information that you could have to be able to determine what was going to go on the report card. So those conversations certainly got a lot better over time as well. The first one, there was a lot of prompting from me, a lot of questions to get them ready by conference number 2, 3, 4, and certainly by the end of the year, if you watch on my YouTube channel, I have examples of what those look like. By the end of the year, the student is doing 98% of the talking. And I’m just redirecting if they kind of get off a little bit, or if they miss a spot versus at the beginning, it’s more of like a 40-60 where I am interjecting and kind of bolstering confidence, helping them set goals and stuff. So there’s more of a give and take at the beginning of the year.

John: You mentioned giving students some choice in terms of the assignments and so forth. What are some of the more interesting assignments or learning activities that your students have come up with?

Starr: The one that always comes to mind was, towards the end of my time in the classroom, before I became an instructional coach, I literally gave my students my entire unit plan for Hamlet. And I said, “Alright, this is the way I always teach it. But I want to do it differently this year. So I want you to look at the overall objectives. And as a group, I want you to come up with something different, then we’re going to vote as a class, which group suggestion we want to go with, and whichever group is chosen, you’ll come meet with me at lunch, we’ll design an assignment together and work through the success criteria and benchmarks for doing it successfully.” And if I tell you some of the things these kids came up with, I would have never come up with in a million years. And what we landed on was these psychological profiles of the characters of Hamlet, where they had to first use the text, to use Shakespeare’s language, to diagnose them with some kind of psychological issue. For example, Gertrude would be a narcissist. And then they do research on the actual issue, so there’s a research component as well. And then they had to come up with a treatment plan for the character and create a movie that demonstrated the growth from whatever the treatment plan was. And what it really did was have this really in-depth character analysis of each character from Hamlet, regardless of which character you did, you were set on a course. And then we also created this Google form, so that when we had screenings of the movies at the end, students were actively taking notes about what they learned about the characters and giving feedback at the same time to the creators of those movies about what they learned and what they were still curious about. And it was really phenomenal, honestly. I think that I wish I would have started doing stuff like that sooner. Other examples would have been students creating movies in Minecraft, like for our satire movies, that’s usually so like, just technology, but I was very uncomfortable with, that they were able to use that. I was like, yeah, “If you could do it without my support, I could help you with content, but you’re on your own for the technology.”

Rebecca: So you’ve hinted at some of the changes in your second edition. Can you highlight some additional changes between the first and second edition?

Starr: Okay, so yes, there are a lot more resources. So over the last seven years, part of the reason I hadn’t made a second edition up till this point, was because I really wanted there to be a value added. I wanted there to be new voices I can highlight. I was really also looking for systems that started doing this work because I wanted there to be more case study material that kind of went in that it wasn’t just single teachers kind of playing with it, but actually systematizing it in ways that work for them. So there are brand new hacks and actions for every single chapter, all of them have read the first edition and implemented it in their own way. So what you’re getting is people’s take on how what they learned looks like. I really tried to implement K to higher ed. So Susan Blum did write a section as well on what it looks like in college for all of my reticent K-12 folks who were like, “This isn’t going to be viable in the future.” I had central office people write about stakeholder buy in and how they brought this into their space from a leader perspective, instead of just a classroom perspective. A lot of new tools that have been developed in the last seven years, lots of stuff about that, rubrics, progressions, not just in English, which was my background, obviously, really trying to span math, science, social studies, related arts. So there’s one with a music teacher writing about how they’ve done that in that area… elementary teachers. So there really are tons of resources with a lot of different fresh voices who are using this now, as well as a very intentional talk about equitable practices. I think a lot of this stuff is equitable, but I never thought of it in that lens until COVID. And then once COVID happened, really trying to talk about how these things address some of those gaps that need to be addressed, but weren’t explicitly tied to them in the past. So that’s really where the bulk of things have shifted. And then there’s an incredible appendix with lots and lots of examples of everything.

John: And your first edition was wonderful. It provides a lot of good resources. And in each section, it talks about how to deal with pushback, which is one of the things anyone introducing something new has to deal with. So I’m assuming that continues into the second edition.

Starr: Yep, sure does.

John: So your first edition was very successful, and has received a lot of traction at all levels of education, and helped spur the ungrading movement at the college level that we’ve been talking about a lot in the last couple of years with our guests, and with many of our colleagues. For those people who have read the first edition, what would be the benefits to them of picking up the second edition, and who should they share that with at their institutions?

Starr: So I’m really hopeful that this time, it’s not individual teachers picking the book up on their own, although I certainly advocate for that. I want to see teams use this as a PLN opportunity and explore the text in a way that makes sense to them. It is not narrative, necessarily. So each chapter is its own sort of entity. And so I would encourage folks to choose the chapter that they’re most ready for at this moment and pick it apart in a way that’s going to make most sense for their practice.

John: We always end with the question: “What’s next?”

Starr: Oh, I’m so glad you asked. So what’s next for me right now, we are doing a free book study with the new book when it launches August 2, and it’ll be on Amazon. And then also, once this one launches, and things are moving, I’m under contract with ASCD for my next book, which is specifically about portfolios and student-led conferences. So that is still something that’s a little thinner in Hacking Assessment, because I think that that really requires a little bit more depth than I could give it in that book in one chapter. So I am currently working on that and really trying to gather with some of the districts that I’m working with to build really great systems for building portfolios. What does that look like? And how do you parlay that piece into these student-led conferences so that you can have a robust system in your space?

John: That sounds like a great supplement. Well, thank you. It’s great talking to you. We’ve heard mention of your book from many of our past guests, and I’m glad I was finally able to get to read it. And I’m looking forward to the second edition, which should be arriving soon.

Starr: Awesome. Thank you so much.

Rebecca: Yeah, thank you so much. This is such great information and we’re looking forward to all your new work as well.

Starr: Thank you.

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

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248. Reframing Academic Expertise

Professors are generally represented in popular culture as white male experts who dispense knowledge to their students through lectures. Young female professors are often encouraged to portray themselves as authoritative figures, even when this role does not reflect their personalities and their educational philosophies. In this episode, Rebecca Scott joins us to discuss how she has rejected this stereotype by sharing vulnerability and building classes that rely on the co-creation of knowledge.

Show Notes

Transcript

John: Professors are generally represented in popular culture as white male experts who dispense knowledge to their students through lectures. Young female professors are often encouraged to portray themselves as authoritative figures, even when this role does not reflect their personalities and their educational philosophies. In this episode, we discuss how one professor has rejected this stereotype by sharing vulnerability and building classes that rely on the co-creation of knowledge.

[MUSIC]

John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

[MUSIC]

John: Our guest today is Rebecca Scott. Rebecca is an Assistant Professor of Philosophy at Harper College, and also a guitarist and vocalist in the band Panda Riot, which just released their fourth album. She’s also the author of a chapter in Picture a Professor, edited by our friend Jessamyn Neuhaus from SUNY Plattsburgh. Welcome, Rebecca.

Rebecca S.: Thank you. I’m excited to be here.

Rebecca: Today’s teas are… Rebecca, are you drinking tea?

Rebecca S.: I’m drinking coffee.

Rebecca: Oh, a coffee drinker….

John: Well, we drink coffee too, once in a while.

Rebecca: Very occasionally, but not on this podcast. [LAUGHTER]

John: I am drinking Irish Breakfast tea this morning.

Rebecca: Oh, it sounds like a good theme. John. I have English breakfast this morning.

John: We’ve invited you here to discuss your chapter on “Reframing Academic Expertise through Vulnerability and Metacognition” in Picture a Professor and some of the other work that you’re doing. But before we discuss this, could you talk a little bit about your institution, and the courses that you teach?

Rebecca S.: Harper College is a two-year college, or community college, in the suburbs of Chicago. And, because we’re a community college all my classes really are introductory classes or don’t have any prerequisites anyway. So I mostly teach Intro to Philosophy, Critical Thinking, and Ethics, then I occasionally get to teach Biomedical Ethics and the occasional honors class. And in the fall, we have a new program that’s a social justice studies distinction. So I’m going to be teaching an Intro to Philosophy class that’s specifically for that Social Justice Studies program at our college.

Rebecca: Your chapter title is really intriguing in Picture a Professor. Can you talk a little bit about or give us a little teaser on how you reframe academic expertise through vulnerability and metacognition?

Rebecca S.: In that chapter, when I was approaching this question of how do we address these kinds of biases against professors who come from marginalized identities, the way that I came to this question is, when I was first starting out, people would give me a lot of advice about, “Oh, you know, you’re young, and you look young, and you’re a woman, and you have to be really careful.” And I feel like a lot of the advice I got was that I needed to be like, strict and I needed to be like, hard, and I needed to take on this authoritative stance so that people would give me credibility. And it just felt really not who I was. It just wasn’t me. And it works for some people, I think, and that’s great. I’m not in any way saying that people shouldn’t necessarily do those things. But for me, it really just was not the way that I wanted to teach. And so I’m always trying to figure out how can I have authority and credibility in a way that feels authentic to who I am. And so this got me thinking about the ways that part of the problem with the sort of stereotypical image of the professor is not necessarily that we don’t have enough different kinds of people occupying the role of the professor, but that the whole concept of the professor is part of the problem. And so in my chapter, I’m thinking about how can we think about not just having different kinds of bodies and people occupying this social role, but what ways do we need to actually change the social role in the first place? And so I think that the kind of epistemic authority that a professor has is often this individualistic, like knowledge is a kind of property that is sort of won through this genius and hard work or whatever, and not thinking about the ways in which knowledge is constructed and maintained in communities. In my chapter, I’m thinking about how do we teach in a way that presents academic or professorial or epistemic expertise in a way that acknowledges the ways in which knowledge comes about in and through communities. And so the vulnerability and metacognition are sort of like two strategies. So for me, like kind of leaning into the vulnerability and modeling epistemic humility when you don’t know things and being engaged in the process of coming to know rather than seeing knowledge is something that you arrive at, like “Now I’m a professor, so I know all the thing and you are the students and you don’t know the things and let me figure out a way for you to have the knowledge that I have,” …because even in, I think, constructivist or collaborative models of education, I think there still tends to be this like, individualized aspect. And there isn’t always like a true sense in which the space of the classroom is co-created, co-constructed by the community that we are all a part of… the professor and the students. That’s the sort of overall approach that I took to the challenge of the question.

John: How do you sell this to students? Because that’s an approach that they may not be familiar with based on their past educational experience.

Rebecca S.: Yeah, this is always, I think, a really big challenge, especially when you’re trying to do something that’s sort of radically different, and you want to do it in 16 weeks, and they’ve had years and years of education going against it. I also do things with games and play and game-based learning. And I actually have found that cultivating an attitude of playfulness can go a really long way towards breaking down some of the ways of being that students have been sort of trained to be in in the classroom. And so I think that there’s a way in which, if I can open students up to laughing and having fun, and just getting in a different kind of physical and mental space, then can sort of start to chip away at some of that. And I don’t think it’s possible to do in one semester. This is another thing about the problems with stereotypes. There’s not some magic pedagogy that’s going to eliminate racism, you have to accept the limits of what we can do in one class as one instructor for one semester. [LAUGHTER]

Rebecca: I really like some of the work that you’ve been doing related to games in the classroom. And we’re hoping that you might expand upon that a bit. And one of the things that struck me about… I think it was a blog post that you wrote about Dungeons and Dragons in the classroom… that you talked about how the people participating in the game, create the world and create the experience together, and that the knowledge of the space is created together. And it seems really tied to the work that you have posed in Picture a Professor. Can you tell us a little bit about how you’re using Dungeons and Dragons to teach ethics?

Rebecca S.: For me, when I first played Dungeons and Dragons, I was in my 30s already. I’m not one of these like lifers forever with DnD, but I realized how many parallels there were with the players and the Dungeon Master and the teachers and the student, because the Dungeon Master has a particular role to play, or the Game Master in a role-playing game. And it’s an importantly different role than the role that the players have. And I think the same is true, it’s not that the teacher and the student are the same in the classroom. But what’s really exciting about role-playing games, or at least tabletop role-playing games like Dungeons and Dragons, is that what the game is about, like what the values are… Is this going to be a game where we mostly focus on strategy and try to get as much money as possible to buy all the cool weapons or whatever? …like, that’s one way the game could go? Or is this like going to be a funny game where we’re just like joking around and getting into high jinks and whatever, are we going to explore some really serious things with identity and characters, like all of those things can be a Dungeons and Dragons game or a role-playing game. And it’s not something that can be dictated from the Game Master. It’s something that comes together through the creative, collaborative storytelling of the game itself. And so I think that there’s just so many parallels with teaching, where the teacher does know more things, and does have a responsibility to make sure that everyone’s involved, everyone’s included, everyone’s enjoying, everyone’s achieving the goals. There’s a certain responsibility of the teacher or the Game Master. And there’s a certain kind of knowledge and a certain kind of expertise. But what the game is, is fundamentally co-created,

John: Do you use that directly or indirectly to help share your teaching philosophy with students?

Rebecca S.: I do always try to share with students why we’re doing what we’re doing. And I’m trying to be intentional about making transparent, especially when we’re doing something weird.you knowe… I’m like, okay, alright, come on, like, you guys, humor me, we’re gonna try this thing. It may totally fail, but we’re gonna try it. So I’ll often talk to students about my teaching philosophy. I’m not sure that I’ve ever actually made that particular idea explicit, and maybe I should. So I think it’s more implicit. But now you’ve made me think that I probably ought to make it explicit.

John: Or maybe have them think about it and make the connections themselves.

Rebecca: Can you talk about how Dungeons and Dragons has unfolded in your ethics class, and what that assignment or activity actually look like?

Rebecca S.: So the way that I’ve constructed it now is that it’s the last four weeks or so of the semester. So it’s after we’ve covered a bunch of material. My dream is to figure out a way to make it the whole semester, but I haven’t quite gotten there yet. So we have several units and we study different philosophers, different ethical theories. So we do Aristotle and we do Mozi, an ancient Chinese philosopher, we do have Simone de Beauvoir and existentialists, they see a bunch of different ethical theories. And then for the last four weeks of the class, in groups, they create a character based on one of the philosophers that we’ve studied or one of the theoretical frameworks that we’ve studied. And so they have to come up with a backstory, like what kinds of experiences would someone have that would lead them to have an existentialist ethics or like, what kind of a person would be a Kantian and they have to pick a class. So they’re like, would Beauvoir be a wizard or a Paladin or whatever. And so they have to pick a class. And then they create their character. And in Dungeons and Dragons, there’s an alignment system. I have my own kind of alignment system, so they have to say whether they’re more focused on contextual factors or universal principles, that they have to pick their alignment for their character. And then we play the game. So I describe a scenario and then they have to say what choices their characters would make in a given situation. So I’m like, okay, you’ve all been called here by the Queen whose son has been kidnapped, and she sends you off to go rescue her son. So they’re all like, “Yes.” But then as they’re leaving the towns, and people say, “Actually, we don’t like the queen, we don’t want a monarchy.” And then they have to decide like, “Okay, do we save the queen’s son, which we made a promise to do, but that’s going to perpetuate the monarchy or do we help these rebels who want to bring in democracy.” And so there’s different decision points along the way, and they have to decide what their characters would do. And then they write reflections at the end of each day of the game, where they say, what decisions they thought fit well with the ethical theories and which ones they think could have been better and why. So they do some post-game reflection.

Rebecca: How have students responded to this kind of an experience?

Rebecca S.: So I’ve done some surveys and things just to ask students, and I don’t think I’ve really gotten anything really negative, everyone seems to think it’s fun. They say that it’s really helpful as a review and as application of the ideas. Some of the students get super into it. So that’s always fun. And I think that’s true with any activity you do. Like, you’re always going to have those students that are just like, “This is my thing” and run with it. So that’s really fun. And those students are not always the students that are necessarily the most engaged in the other parts of the class. And I think that’s really a benefit too of doing these kinds of different sorts of activities, because you have a student that maybe hasn’t had positive experiences with academics so far, but they hear Dungeons and Dragons and they’re just ready to go. And then even the students that are not as familiar with it, they have fun with it, too. And some of them kind of get into it unexpectedly. I also don’t force anyone to play. So one representative from each group plays each day, but I always make sure everybody has the chance to play, but they have the option if they just want to observe and do the reflections, that’s fine. So I think that helps with some of the potential discomfort that some students might have. But what I find overall is that the humor of it is really interesting, and really solidifying of both knowledge and community. So for example… I think I talked about this in the blog post, because this is just my favorite example… but I had a student who was playing a character inspired by Kant, and one of Kant’s principles is you’re never allowed to lie. And so they were sneaking into this goblin cave and the Kant characters, like, “I can’t sneak, it’s a lie, it’s deceptive.” So he goes in and announces that they have arrived at the goblin cave, and everybody laughs because everybody’s in on the joke, because everyone knows that Kant says, “You’re not allowed to lie.” And so there’s this kind of inside humor that is possible. That really is like, “Oh, we learned something this semester, we all now get this Kant joke that, at the beginning of the semester, no one would have understood.” It creates this sort of in-group thing, but not in a negative way. But like a positive way, like we’ve all learned this together. And we have this shared humor now. That I think is really fun.

John: In one of your tweets, you mentioned that you were planning a course that would involve some world building, could you tell us a little bit about that?

Rebecca S.: So I agreed to do some pedagogy through world building for this book that’s going to be coming out. It’s for a case study for the book. And it may or may not actually even be included in the book, but a bunch of faculty are doing some world building and writing about it, and then we’ll see what happens with the book project. So I agreed to do that. And then I’m also doing this class for the Social Justice Studies program. So I was like, “How can I match these up?” And so I was thinking about how to teach with world building, and the first thing that came to my mind is Plato’s Republic. So Plato’s Republic is a dialogue by Plato where he is exploring the concept of justice and he imagines this ideal city that ends up not being ideal in the end, but he’s trying to envision what would justice look like in this city and so he creates this world with its own myths, and with its own laws and rules and education system and marital practices. So I was thinking that it would be fun if we started with Plato, and then had students create their own just world where we think about what is justice? And what would justice look like in all these ways. This is the plan so far… there’s a site called World Anvil that is a world building site that people use for making role playing games, but also novels and things like that. And it’s kind of like a wiki. So essentially, the students are going to be creating a wiki of their world. And so we’ll have to decide what we want to focus on, because obviously, we can’t do everything. So we’ll have to think like, do they want to talk about education systems, do they want to talk about criminal justice systems, do they want to talk about religion? So they could come up with their pantheon of deities, if they want. What would religion look like in a just society? Would everyone have the same religion? Would there be no religion? The topics will be student led, I’m going to have a list that they can pick from, then the readings will be determined by like, we decided to do religion, and I’ll give them some readings, and then the assignment will be to build that part of the wiki, the religion part. And recently, I just started thinking, we’re not going to get very far in one semester. So what if this was like a project that the next time I teach this class, they take up, and we keep building the world. So, it may end up being a long project where each class picks up where the last class left off, which I think would be really cool. This is still in the planning stage,… the next couple of months to really nail it down. But that’s where I’m at so far. [LAUGHTER]

Rebecca: I really love the idea because it involves students in a lot of decision making, and really contemplating the ideas about social justice. So they would need to have some background knowledge, and then have discussions and co-create and co-decide on things and so it seems like a much more active way of engaging with the material, then maybe a traditional paper or other kinds of activities, like quizzes and stuff might have.

Rebecca S.: Yeah, and I think having this project, it’s kind of problem-based learning, in a sense, I guess. It’s a little bit different. But having that sort of shared project, I think, also hopefully will create a different kind of engagement and motivation.

John: It sounds fascinating. Can we go back, though, to your chapter in Picture a Professor? You’ve talked a little bit about vulnerability and how you share that. But could you talk a little bit about how you build metacognition into your classes.

Rebecca S.: So philosophy classes in general focus a lot on class discussions. And I think sometimes students think, “Well, what do I really learn from a discussion?” So going back to this idea of the professor is the one that has the knowledge, like, “Well, I’m here to learn from the professor and not from my classmates…” or they think that a discussion is just saying things, just whatever comes up, and I promise this is going to get to metacognition. And so what I focused on a lot is thinking about how to improve class discussions and how to help students think about what they’re learning from class discussions, by thinking about conversations in terms of academic moves. I didn’t invent this idea, but I’ve really tried to take it and develop it. So this idea that when you contribute to a discussion, you’re not just saying something, you’re asking a clarification question, or you’re posing a hypothetical, or you’re disagreeing with someone, or you’re agreeing with someone and saying why, or you’re connecting to your own experience, right? So there’s these specific things that you’re doing. You’re not just saying things, you’re doing things in a conversation. And from a social justice perspective, you can also do things like welcome someone into the conversation with a question or exclude someone or silence someone. So the idea that saying things does things is, I think, one of the most important ideas I want students to come away with. So I do a lot of work with having students identify what moves they’re making in a conversation and thinking about and reflecting on what kinds of moves are most productive, or are there any moves that we don’t want to make, like fallacy or ad hominem, like illegal move. But having students reflect specifically on what sort of contributions they’re making or how they’re moving a conversation forward. And this is not just for conversations, but also for writing, or you can also identify moves that people are making when you’re reading a text. And this is also a way of recognizing the communal nature of knowledge because one of the move can be to thank someone for helping you see something in a new way. Like that’s a move too, like showing gratitude to someone else, or acknowledging someone’s contribution or summarizing what someone else said or asking them to clarify. So there’s a lot of different activities that might be involved, but they’re all about sort of metacognitively reflecting on academic discourse, whether that’s written or spoken, and specifically identifying the ways in which we see through that, that this is us together creating a community rather than each individual person gaining knowledge on their own.

John: So how do you implement that specifically in terms of students reflecting on that? Do you have them engage in a conversation and then reflect back on their participation? Or are there other techniques that you use?

Rebecca S.: Yeah, I’ve tried a bunch of different things. So I’ve tried a game version, where it have the different moves on cards. And it’s an idea I got from Ann Cahill at Elon University. So she actually had a deck of these cards. And then I’ve tried that where I deal out the cards, and then they have to look for an opportunity to play their specific move. And that works kind of okay, but I haven’t had complete success with that, because students often find it difficult to find the moment for their card, or they want to say something and they don’t have the card for it or whatever. So I think that’s fun as a way of introducing it and practicing it, but it can interrupt the flow of the conversation some. What I did recently in an online class this past semester, is I actually divided the moves into different levels. So things like “connect your own experience,” most students can do that relatively right away. Whereas “identifying unstated assumption” like that’s a really hard move that takes a lot of work and practice. So for their first paper, I use Perusall, and so they comment on the text and respond to each other. But in their responses to one another, they have to identify the move that they’re making. So they’re responding to a classmate and they’re saying, “Okay, I’m going to agree and give a new reason. I’m going to disagree and explain why or I’m going to propose a hypothetical or whatever.” So I have them actually, in their discussion posts, identify the move that they’re making before they make the move. So that’s one way I’ve done it. And then I’ve also just done some things where I have them just write reflections on the discussion and identify moves that have been made or moves that haven’t been made, and why haven’t those moves been made? So things like that, also.

John: Do you have them use tags in Perusall for the types of moves that they make?

Rebecca S.: That’s a good idea, I have not, I only a very basic Perusall user. I was using Discord for awhile. And this is really fun, I actually had to make custom emojis for the different moves. So that was a fun activity at the beginning where they had to come up with an image to associate with the moves, it didn’t really play out fully in terms of the way that I envisioned it. But I think there’s still promise with that approach as well, I just need to pursue it more.

Rebecca: I like the idea of actively having to be conscious of what kind of move you’re making while you’re making it. That does seem like it may work a little bit better in an asynchronous environment where people have time to think about what move [LAUGHTER] they’re making, rather than in a synchronous context. When you were talking about conversations, it was reminding me of a really interesting conversation that we had, on our campus, with our workgroup on accessibility practices, with some students with disabilities, who identified that conversation, like classes that focused on discussion, felt really inaccessible to them or were hard to follow because they were having a hard time pulling out what to take away from the conversation. So you led this little segment about that. So it made me start thinking about how could we slow things down a little bit to be a little more cognizant of what we’re doing and maybe give time to digest what’s happening rather than the rapid fire and not being able to keep up. Although it maybe isn’t a natural flow of conversation, it does make you think more about what it is that you’re doing before you’re acting.

Rebecca S.: Yeah, that’s a really great point. Now that you mention it, I do think that it is often more successful in asynchronous classes. And in the synchronous classes, it’s often more of a after-the-fact reflection, but I think that it could be useful to have students plan out their moves in advance of the class. It’s like in preparation for the synchronous discussion and then, see then maybe not just like, here’s your card, make your move. And everyone’s like, “I don’t know, you have to pose a hypothetical right now?” But if everyone knew the moves that they were supposed to make in the class that day in advance, I think that would actually work really well. So I’m going to steal that and do that. [LAUGHTER]

Rebecca: Yeah, that might be interesting. I think one really good accessibility practice for any kind of presentation or activity is for people to know what’s going to be expected of them in advance so that they do have time to think so I’d be interested to hear, whether or not if you do that, how that plays out. So I know inclusivity is important to you. Can you talk a little bit about how some of the practices that we’ve been discussing today promote inclusivity? Or the ways that you think about setting up activities to make sure that people feel included?

Rebecca S.: Yeah, so I’ve been thinking a lot about inclusivity and creativity and vulnerability and playfulness. And I think it’s always tricky, because I think that sometimes we have this idea that there’s some sort of ideally accessible and inclusive class, that if we just keep opening and opening and opening and opening that somehow eventually it will include everyone equally. And I don’t think that that’s possible, because I think that when you really get into the concrete details of things, something that works really well for one student might be more difficult for another student, and how do you balance and weigh these kinds of complicated decisions? Nothing is ever just straightforwardly more accessible or more inclusive, I don’t think. So, I think it’s much more complicated than that. So the way I’ve been thinking about it is actually through a philosopher that I mentioned in a Chapter, Jose Medina, his book is called Epistemology of Resistance. And he talks about the need for epistemic friction. He talks a lot about the ways in which people who have a lot of privilege don’t encounter enough epistemic friction. So there’s this way in which things are too smooth and too easy, and you’re not challenged enough. There’s not enough resistance that you face if you have a lot of privilege. And he talks about the kinds of… I don’t want to say benefits, because that’s not quite right… but, the ways in which having a marginalized or oppressed identity can create the opportunity for developing certain virtues, certain epistemic virtues, not to say that it’s a good thing, like, obviously, it’s a bad thing. But what he does is he kind of flips things on its head where he says, we often think about privilege as benefiting people who have privilege. But there’s also ways in which privilege isolate you and prevent you from being able to know things or learn things or develop certain skills. So to get back to inclusivity, I’ve been thinking about being a teacher is about managing epistemic friction. So the idea that at certain times, certain students in certain contexts actually need a little more friction, and certain students need a little less friction. And so rather than thinking about creating some ideally open space, it’s about managing the kinds of friction that students run into. So some kinds of friction are unjust and should not exist. They’re not even friction, they’re just obstacles. But some kinds of things that are difficult or uncomfortable or challenging can be really good and beneficial for learning. But it’s really tricky to know which students need what and you always have to be very careful about presuming that you know what students need, of course, but I’ve been thinking about designing classes in terms of eliminating unjust epistemic friction, but creating opportunities for certain other kinds of friction, and thinking about accessibility in terms of that, like, is this a productive kind of challenge? Or is this an unfair or unjust kind of challenge? Because it’s not about whether it’s difficult or not. Learning is difficult. It’s like, is it the right kind of difficulty? Is it the right kind of challenge? Is it fair and just and promoting of the learning rather than the opposite of that, if that makes sense.

Rebecca: I like the word choice that used of obstacle versus a challenge. An obstacle is something that it shouldn’t be there… [LAUGHTER] versus a challenge is something that we would hope students actually do experience as students, because challenges can help us learn.

John: How do you set students up for this, because some of those discussions could be somewhat challenging for people who don’t want to have their beliefs challenged, who have really deep beliefs, and are resistant to learning new things, [LAUGHTER] or new experiences.

Rebecca S.: This is where I think that modeling some epistemic vulnerability is really important and humility. And so, for instance, I teach critical thinking, and I had this activity all designed, and I was excited about it and I thought it was gonna be great. And it was terrible. And I said to the students, at the end, I was like, “Well, that didn’t work at all. Like that was a disaster.” And then I’m like, “okay,” then it was like, “You guys, I have another class in 15 minutes. I have another section.” I’m like, “Quick, what do I do? How do I make this better? How do I save the next class from this terrible disaster?” It wasn’t that terrible, but it was just awkward and didn’t really work. And then they were like, “Oh, well, the problem is that you thought that we wanted to talk about these things. But we actually don’t care about these issues that you think we care about. We want to talk about these other things like ‘Do aliens exist?’ or whatever.” And I was like, “Oh, okay.” So in the next class, they ended up debating whether a hot dog was a sandwich. And I thought, this is so silly. Why are we talking about this? But they got really into it. And I told the next class, by the way, the last class sucked, and I changed everything. So here we go on the fly. And so I let them know that I made a mistake or I was wrong. I miscalculated how things would go and I made a change. And now we’re going to try it. And at the end of that class, there was this student and he had changed his mind about whether a hot dog was a sandwich. And he was really resisting admitting that he changed his mind. And so it was just like, I’ll call him John. John. His name’s not John. So I’m like, “John, you were wrong about whether a hot dog was a sandwich. He was like, “No.” John, you were wrong, right? And then everyone’s like, he wouldn’t say it, and I’m like, “Can you say ‘I was wrong?’” …but it’s really funny at this point, everybody’s laughing. And then finally he stands up. And he says, “I was wrong about whether a hot dog was a sandwich.” And everybody laughed and laughed. And I feel like it’s a really tiny way to admit that you’re wrong. But for me to admit times when I’m wrong, and then to celebrate students when they are willing to change their mind, even about something silly, it’s not going to get people to be totally open to changing their mind about controversial topics by the end of 16 weeks, or whatever. But it’s like, a little opening into practicing that habit of being willing to say, “Yeah, I was wrong about that.”

John: That reminds me of a podcast I listened to recently, I think it was Planet Money, or Planet Money Indicator, where one of the issues they were discussing is whether a burrito is a sandwich or not, because in New York State that affects its taxable status. So, it was actually a major political issue.

Rebecca S.: That’s so funny. I’m actually having my critical thinking students debate whether hot dogs are sandwiches right now in my asynchronous class, and actually, there’s not enough friction at the moment. They’re all like, “Yes, the hot dog is a sandwich, because it’s meat between two pieces of bread.” And I’m like, “No, the whole point is for us to practice disagreeing with each other.” So maybe I can throw in the podcast, or I can find some article.

John: I’ll include a link to that in the show notes. You discuss vulnerability a few times, might that be a little bit risky for a younger female professor in terms of the known biases that exists in terms of student course evaluations?

Rebecca S.: I think it’s really important for me to say that, yeah, I’m marginalized in the sense that I’m young-ish, female, professor in philosophy in particular, where there’s not a lot of women. There’s also things that I can do that other faculty can’t do. I have a lot of privileges as well. And I’m white and certain personality things, I think I can, like, get away with things. Everybody’s different. I don’t think there’s any wrong way necessarily, I’m not saying everybody should do what I do at all. I don’t think that that’s true. But at the beginning I was talking about what felt authentic to me. I think I needed to find a way to be able to be myself in the classroom. And so I don’t think that I can give some sort of universal prescription that will work for everyone. And I do think it’s risky. But I also think that the risks are unavoidable. I was saying before, that we’re not going to eliminate sexism or racism, oppression in the classroom, because our classes are part of the world. And those things exist in the world. So while I think it’s risky, I also think that it’s just risky to exist, [LAUGHTER] and that we are vulnerable, whether or not we want to admit it. This actually comes from Judith Butler, but there’s not really like whether we are or aren’t vulnerable. It’s just how do we manage our vulnerability. And so I think it’s not even necessarily about being more vulnerable. It’s just a different way of managing the inevitable vulnerability of being human. And being a teacher is super vulnerable. Being students also, humans are vulnerable, and that’s beautiful and scary. And so I probably framed it in terms of more or less, but when I think about it, I don’t actually think it’s about more or less vulnerability. It’s like, how do we manage it? Do we acknowledge it? Do we not acknowledge it? And I don’t think necessarily that we need to acknowledge it all the time. And different people are going to have different ways of thinking about it. But I do think it’s important to acknowledge epistemic vulnerability to a certain extent, because I think that it’s true that no one knows everything. And I think it’s harmful to perpetuate an idea that there is some sort of place you’re going to get to where you don’t need to continue learning. So I do think that epistemic vulnerability is important to acknowledge; other kinds of vulnerability, I think, may or may not be, it depends on the person.

John: And I would think it would also help to nurture a growth mindset in students when you acknowledge this epistemic vulnerability, letting them know that that’s just a normal part of learning, that there are many things they don’t know, but they can get there.

Rebecca S.: I share with them sometimes my own experiences of writing a dissertation and how difficult it is to get critical feedback. I don’t think necessarily everyone needs to do that. But I think that, for me, opening up a discussion where if I’m about to give them feedback on their writing, talking about what it’s like for me to get feedback on my writing and how that can be hard. And here’s sort of what I do when I’m about to read comments on something. Sometimes I need to take a minute. So, there’s ways of sharing that depending on your comfort level, but I do really think that acknowledging our humanity can be a really good and powerful thing.

John: We know you teach in a community college with a very high teaching load. And you mentioned you have a baby in the background there. But you also are playing with a band and you’ve released your fourth album, how do you record with a band and create music while also being a full-time faculty member with a heavy teaching load?

Rebecca S.: I’ve no idea. [LAUGHTER] No, I, you know, don’t sleep… No. Well, to be honest, and talking about, like acknowledging humanity and vulnerability, the last year has been incredibly difficult with a new baby. And it has been really, really, really hard. I have done it somehow. But I don’t actually think that the last year has been my best year of teaching, having a new baby. And I think that acknowledging that that’s okay, I’m still doing the best that I can, and things are going to get better now, both like daycare, and like, whatever, having a lot of support. I mean, you don’t do these things alone, also, I think. And so, I mean, I’m really lucky to have my husband who largely works from home. And he’s takes care of the baby a lot of the time, and he’s also in the band, and then having the ability to get a babysitter sometimes. So there’s a lot of ways in which the way that it works is the result of luck, and privilege and support. But then also, I think that if you’re doing things that you really care about, and that you love, you try to find ways to make it work and you just find ways to be more efficient. And like with teaching, one of the things I’ve realized is my impulse to want to reinvent everything all the time is not always what serves students the best. And so thinking about what I want to do, because I’m really excited about some new idea, sometimes doing the thing that I’ve done a million times that I know works is actually better for students and for me. And so thinking about that, too, like, my approach to teaching was always like, “Oh my God, every semester, I’m gonna do something wild and crazy and completely different, every single time.” And it’s unsustainable for me, but it doesn’t actually serve students. So I still do my experiments, and I think I always will, but I think being more deliberate. Okay, I’m going to take on this one project, I’m going to redesign this one class…

Rebecca: …and not like ten?

Rebecca S.: and not all of them.

John: And not redesign everything in the class, which I think Rebecca and I also have a tendency to try to do.

Rebecca: Yes, I’m trying to be more sustainable, my new approach.

Rebecca S.: And I think that oftentimes, it is better for students, I think that sometimes it might not be exciting for me, but it’s their first time experiencing it. And so I think that’s important to keep in mind.

Rebecca: Or you rotate between the things that you’ve invented, so that you stay interested, they’re still well established.

John: And the second time you do things you often have learned from past attempts at doing them, and they often result in better learning outcomes for students.

Rebecca: So we always wrap up by asking what’s next?

Rebecca S.: Yeah, so I guess I’ve already talked a little bit about what’s next in terms of like this world building class I’m working on. I’m also writing a bit about my role-playing game for ethics. I’m also working on something more about cultivating playfulness. So I’m interested in thinking more about exactly what it is about playfulness that I think is so meaningful and important and how that can be serious play. So I’m really interested in thinking more about these connections between playfulness, creativity, and inclusivity.

Rebecca: That sounds really exciting.

John: It does, and are you working on your next album?

Rebecca S.: Not yet. It just came out June 10. So we take a long time to write songs. So expect another one in like four or five years. [LAUGHTER]

John: We were doing a little bit of research on your work, and I ended up spending a lot of that time listening to music while Rebecca was actually reading your blog posts. [LAUGHTER]

Rebecca S.: Nice. Awesome.

John: I enjoyed it, it was really nice. Thank you.

Rebecca S.: Thank you.

John: Well, thank you. It was really great talking to you.

Rebecca S.: Yeah, thank you so much for having me. This was awesome.

[MUSIC]

John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

[MUSIC]

246. Embedding Career Competencies

Students generally enter college to advance their employment prospects. In this episode, Jessica Kruger joins us to discuss how explicitly embedding career competencies in the curriculum can engage and motivate students. Jessica is a clinical assistant professor in the Department of Community Health and Health Behavior and is the Director of Teaching Innovation and Excellence at the University of Buffalo.

Transcript

Rebecca: Students generally enter college to advance their employment prospects. In this episode, we explore how explicitly embedding career competencies in the curriculum can engage and motivate students.

[MUSIC]

John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist&hellip

John: &hellipand Rebecca Mushtare, a graphic designer&hellip

Rebecca: &hellipand features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

[MUSIC]

Rebecca: Our guest today is Jessica Kruger. Jessica is a clinical assistant professor in the Department of Community Health and Health Behavior and is the Director of Teaching Innovation and Excellence at the University of Buffalo. Welcome back, Jessica.

Jessica: Happy to be back.

John: We just saw you at CIT.

Jessica: &hellipgreat conference.

John: It was nice seeing everyone back in person again. For me, and I think for Rebecca too, this was our first conference in person in at least a couple of years.

Rebecca: Yeah. Yes, it was. Refreshing.

John: Speaking of refreshing, our teas today are&hellip Jessica, are you drinking tea?

Jessica: Iced Tea.

Rebecca: &hellipthe best kind during the summer.

Jessica: Exactly.

Rebecca: I have some nice piping hot Ceylon tea again.

John: And I have spring cherry green tea.

Rebecca: Is that a new one for you, John? Or you just haven’t had it in a while?

John: I haven’t had it in a while.

Rebecca: That sounds good&hellip

John: It is very good.

Rebecca: &hellipif you like cherries, which I don’t. [LAUGHTER]

John: It’s spring cherry, it’s not just cherry, these are spring cherries.

Rebecca: &hellipthe best kind.

John: &hellipfrom the Republic of Tea&hellip actually from Harry and David. But it’s produced by the Republic of Tea for Harry and David.

Rebecca: So we’ve invited you here today to discuss your work in incorporating career readiness into the public health curriculum. Why should there be an increased focus on incorporating career readiness in our courses and degree programs?

Jessica: I like to tell people, it’s not just our job to teach students really cool things, it’s our job to help them get a job. And so ultimately, by incorporating career readiness skills, we’re equipping our students to go out into the world and get their first job. And really, in public health, there’s so much work to be done. And so if students aren’t ready to do that interview, or send out their resume, or even talk about their experiences that they’ve gained in the classroom, they’re not going to land that job.

John: Has it been hard to convince other faculty of the need to provide this career readiness for students?

Jessica: So myself and another faculty member have been incorporating the career competencies in our courses, we both teach a 200- and a 300- level public health course. And, in those, we are getting students anywhere from sophomore, juniors, or seniors. And I think it makes sense in our profession where many students go out and get jobs after their bachelor’s to have them start thinking about this early, even as early as their second year in our courses.

Rebecca: Can you talk a little bit about the kinds of careers that your students in your program pursue?

Jessica: Yes, so we have students working all over. And I’m really proud to say we have a student who’s actually working at a safe injection site in New York City, which is one of the first that has been opened. We have students working locally in health departments, working for hospital systems, and local nonprofits. And so our students are really going out there and doing what needs to be done, especially what we’ve seen over the past two years with the pandemic. We’d had so many students work in contract tracing, and also with local health departments, and it’s growing. Public health is becoming more recognized. And that’s why we need to continue to prepare our students for what’s next.

John: For those listeners who aren’t familiar with safe injection, could you talk about what that is?

Jessica: The first facility was opened in New York City. This allows for individuals who use injectable drugs to go into a place that is clean and monitored and inject safely. Someone is there to monitor them, provide them clean supplies, and even help them if there is an overdose. So this is a harm reduction technique that prevents deaths.

Rebecca: Can you talk about the ways that you have employed career readiness into your courses?

Jessica: We use the framework of the NACE Competencies and NACE stands for National Association of Colleges and Employers. And these are competencies that were set forth by actual companies, employers out there, saying what they actually want in a new graduate. So there are actually eight different areas, things from teamwork, leadership, ensuring that students are able to be critical thinkers, have career and self development, include equity and inclusion, and be proficient and technology. And so what I’ve done is incorporate first starting at the syllabus level, incorporating some verbiage saying: in this course, you’re going to learn career competencies, and we’re going to cover seven out of eight of these career competencies. Because I’m teaching a 200-level course, I’m not focusing on the skill of leadership, that’s a little bit higher level that I’m working at in this course. But in every assessment that I have in class, I have not only the objectives, why we’re doing it, but I include what competencies we’re working towards, and how they can talk about this in a job interview&hellip to a internship site. So it’s not just that you’re writing a paper, you’re working on those written communication skills, and you’re able to articulate that

John: How have students responded? I would imagine it would increase their motivation a bit when they see how directly applicable these skills will be for them.

Jessica: It all comes down to transparency, because the more transparent and applied students feel that their assessments are, the higher quality I tend to see their work. And so by telling them, you’re not just writing a paper for me to read, you’re writing a paper to practice this skill. And you’re also going to do a presentation, because in public health, you need to have excellent written and oral communication skills. And hey, you’re also going to make a poster on Canva, because you need to know how to use technology. And so by kind of stringing these competencies together, it allows students to see that what they’re doing is not just for a grade, but to help them build those skills.

Rebecca: Can you walk us through a specific example?

Jessica: Yeah, in this course, I have students do a variety of writing samples on different problems. So, in public health we’re very applied. In one of the papers, students are talking about how public health has been influenced by other areas&hellip philosophy, psychology&hellip and so they could just see it as a paper, a 1.5 page paper, or thinking about it from a career readiness standpoint, they’re learning how to write succinctly and to whatever audience&hellip so, in this case, a lay person learning about public health. And so in writing this, I include why they’re doing it. And when I’m giving the example of what I’m looking for in the assessment, I often have the students reflect on what they’re doing and why they’re doing it. I think it’s important for them to think about that, why am I writing this paper? Why are we doing this? &hellipto improve your skills, to work on that written communication. Another example that I think is probably maybe a little bit more applied here is students write a paper, they record a short pitch of this paper using Flipgrid. So they’re doing written communication, oral communication, and in that little flip grid that they’re doing, they have to dress professionally, practice that skill, and give feedback to peers. And so all of that together, which is seemingly not a too arduous of an assignment, is really hitting on a lot of those career skills.

John: Have other faculty in your department picked up on the use of expanded career readiness in their classes?

JESSICA :Yes, one other faculty member has joined me and currently we are studying the effects of this on our students. So what we have done is ask our students at the end of the semester to complete a short survey asking them about how they felt about including career readiness into their courses. And overwhelmingly, students are so appreciative that we’re thinking about this, preparing them for what’s next. And it also shows that we care, we’re not just there to be a sage on the stage. We’re there to help them get ready for that job, that grad school, or whatever else they choose.

Rebecca: Do you have other findings from your research so far? I know you’re early in this process.

Jessica: Another major takeaway from this research is students wish they had this much earlier. They wish that we started talking about it day one. And while we could have told them about the career design center on campus, they’re not forced to practice this in their courses. They’re not tying this to that NACE Competency framework. But really, when we think about it, career readiness is everyone’s job. In our University of Buffalo, we’re working to create a career ecosystem, meaning that faculty are really on the front lines of this. They’re the first people that students are going to go to for career advice. And not all faculty are equipped to have that conversation. But at least, at the very minimum, being able to direct them to the Career Design Center and other resources that are available through the Career Design Center, I think is key. One simple way that I’ve introduced students to the actual physical Career Design Center on campus is I have them go take a selfie. They have a great little selfie station, and that’s one of their first things that they do in my course. So I can start to put a face to a name. And they can also learn about why it’s important to have a professional selfie. So they can put on their digital profiles like LinkedIn.

Rebecca: I found in some of the classes that I teach, I’ve in the past done assignments where we do professional email communication related to the work that we’re doing, or reports that might be common to the discipline. And students have responded much more positively to those kinds of writing assignments, because they can see the practical application and can connect the very specific, like, I can see how I’m doing this skill, and it’s gonna result in me being able to do this other thing. We just don’t always articulate that when it maybe is a little more abstract, when it’s maybe a more traditional paper and how that might tie to the kinds of work that they might do as a professional.

Jessica: Most definitely. And I’ll say this really was not much effort, I did not change what I was doing in my courses. I really just added a sentence or two to each of my assessments, relating it back to the NACE Competencies, I also brought a little bit more awareness to what we were doing in class. When we would do group work, I’d say, “Oh, you know what? You’re working on teamwork. That’s great, because in public health, we work in teams, and this is also related to the NACE competencies.” So it doesn’t have to be like a capstone course where you’re deliberately working on resumes or other career competency. But I think weaving this in, adding to it, and really raising awareness about some of these skills can really help students go to that next level, or start thinking about what they need to do to build some more skills before they leave our universities.

John: You’ve already answered this partly by talking about teamwork and other skills that can be done in any class. But what about those instructors in a course on abstract algebra? How would you build in, say, career readiness into that, other than the types of things you’ve already mentioned?

Jessica: Well, I think teamwork and technology would be two very easy competencies to weave in to any sort of course. Also, if you’re doing advanced level math, you’re probably using critical thinking skills. And you’re probably talking about what your findings are. So you’re hitting communication, you may not have much on professionalism, or career and self-development, but still, you’re hitting five career competencies, and not having to add anything, but really just highlight what you’re already doing.

Rebecca: Were you surprised when you sat down and looked at your syllabus and your learning objectives and looked at the NACE competencies and put them side by side and how well they aligned?

Jessica: Yeah, and in fact, it’s interesting, because in public health, we have an accrediting body called CEPH. And our CEPH Competencies for preparing students at the baccalaureate level actually align perfectly with NACE. And so it made sense, once you sat it down to say, “Oh, I’m already doing a lot of this.” And yeah, it might take part of my class time the second day of class to bring in one of the career designers so they put a name to a face, but it’s not taking away any time from my instruction. And by adding the transparency in that connection. I think it’s created more of a caring environment for my students. They know I care about what happens to them after this course. And more students have come to me than ever, asking about what’s next, whether that’s grad school, or how to apply for that first job. And that’s really rewarding. Now, I know not all faculty want more meetings with students. We all have busy schedules. But it’s also great to build those connections, because those are the students who are going to continue to be connected, have mentorship and be successful.

John: And we’ve always been preparing students for their future lives and careers. But we haven’t always been that transparent about it. And it sounds like that’s a really good approach. For someone who wants to start building this into their courses, how would you suggest they get started?

Jessica: I think one of the first things is go have a conversation with someone in your career design center on campus, see what they’re offering and see how you can collaborate with them. I found that our Career Design Center at University of Buffalo has so many resources so that faculty can literally plug in modules on career development that are already created for them. It was also really enlightening to learn what it’s like to be a student, to go to the career design center. And so sitting down with someone and understanding some of the intakes that they do, some of the questions, and even some of the tools that they have, really helps give you an overview of everything that can be offered to students. So when that student comes to you and says, I’m thinking about this career in biostatistics&hellip Oh, great, I don’t actually know a lot about biostatistics, but you should go to the Career Center, because they have a great tool where you can see what your life would be like as a biostatistician. And so first learn about your career design center on campus.. Second, I think it’s important to start slow with any new thing that you’re doing in your course. It may be that you dip your toe in the water and just connect some of what you’re doing with career competencies. So when you have students work in teams, say, you know, teamwork’s important. This is actually what people care about when you get a job. And here’s how you might want to talk about your experience in teamwork, if you don’t currently do this outside of the classroom, and provide them some of those prompts. And then if you want to dive in, and really incorporate your NACE competencies, I think for most professions, in most disciplines, the alignment will be there. And it’s not a ton of effort to highlight that, especially if you start with just your assessments and maybe highlighting some of those and then moving towards other things by maybe adding some career readiness modules, or having your students go to your career design center, take a selfie, whatever they have to offer.

Rebecca: Sometimes it’s really exciting and nice to have some ideas of ways to connect with students that are just so straightforward. [LAUGHTER]

Jessica: I’ll also say, while our students have grown up in a digital age, I find that technology tends to be their weakest category when we think about the NACE competencies. And so if your field uses any technology, talking about how to be proficient in that, how to be a lifelong learner, and how sometimes it’s hard to learn something new, but you have to if you want to keep up into the field,

Rebecca: One of the things that I have been doing in my classes that students have appreciated is when there are things like free online conferences related to the discipline, assigning them as an assignment. And to do that, and to talk about what that experience is like and encourage them to connect with professionals in the field. And a lot more opportunities for that kind of an experience has been offered over the last [LAUGHTER] couple of years.

Jessica: That’s a great way to incorporate that&hellip talks, and even as you introduce a new topic, having them recognize that maybe after this class, you’re not going to be an expert, but here are ways that you can build this skill that you may need. And it might be going out and trying something new, it might be connecting with another center on campus. But recognizing there are resources there for you.

Rebecca: I think underscoring the idea that you need to continue learning in your field is something that students don’t always immediately recognize without us pointing out. They don’t recognize that one of the things they might want to ask in an interview are what the professional development opportunities are, or ways to grow as a professional in their first job.

Jessica: Most definitely, and how they want to do that and how they can identify those areas of growth. That’s something that’s not often transparent. We send them out into the world and say, “Great, you’ve got this degree.” But there may be many areas where they can become a little bit more proficient or dig a little bit deeper into a topic. I want to also highlight that I think that this is so important for our first generation and our URM students. In our undergraduate program, we have about 37% of our students being underrepresented minorities or first-generation college students. And if we don’t talk about this, no one else is going to talk about this. And by becoming someone to turn to about career readiness and about asking those questions of “What do I do for my first interview?” or “How do I prepare for this internship?” &hellipwe’re not going to be able to build that for those students because they might not have someone at home to turn to. As a first-generation college student myself, I found that no one was talking to me about this. And so I think it’s critical in higher education that we think about this as an equity and inclusion component within our curriculum.

Rebecca: That’s a really good point. I’m glad that you underscored that Jessica.

John: And one other thing that I think many people have been doing is bringing in guest speakers&hellip and you can bring in some recent graduates to talk a little bit about some of those pathways. I think we’ve all learned how easy it is to bring people in remotely to give presentations. We don’t have to physically bring them to campuses anymore.

Jessica: Yeah, I think that’s really powerful having career panels. And it’s great to connect with our graduates. I love when they say that what they’ve learned in the class actually helped prepare them for what’s next. We’re not just shooting from the hip here, we really talk to our graduates, understand where we need to focus and continue to improve our program as we continue to grow.

John: We always end with the question: “what’s next?”

Jessica: Ah&hellip summer is upon us. And so it is my time to write up all the papers that I’ve been sitting on over the semester. One of that is the paper on incorporating these competencies into our courses. And I look forward to sharing the results when we get that out there. But I’m really interested in how we work with faculty to help them think about adding career competencies to their courses. Because I don’t think this just has to happen at the undergraduate level. I think the graduate level is also key. I teach both grad and undergrad courses. And as I’m revitalizing our graduate capstone, I really think that this is perfectly aligned, along with our competencies for our accrediting body. And so really, it’s all come together for me, and I’m really excited to see what other folks think about it as the word begins to spread.

Rebecca: Sounds like a really exciting opportunity. And I think you’re right, graduate school is a great place for some of these conversations to be happening.

John: Well, thank you. These are things I think we should all keep in mind, because even if we’re not thinking about career competency as being important for our students, students certainly are. It’s always great talking to you.

Jessica: Thank you very much.

Rebecca: Thanks, Jessica.

[MUSIC]

John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

[MUSIC]

245. Higher Ed’s Next Chapter

During the past two years, faculty have experimented with new teaching modalities and new teaching techniques as we adapted to the COVID pandemic. In this episode, Kevin Gannon joins us to reflect on what we have learned during these experiences and what we are in danger of forgetting. Kevin is a history professor who has recently accepted a new position as the incoming director of the Center for the Advancement of Faculty Excellence at Queen’s University of Charlotte. He is also the author of Radical Hope, a Teaching Manifesto, which is available from West Virginia University Press.

Show Notes

  • Gannon, K.M. (2020). Radical Hope: A Teaching Manifesto. West Virginia University Press.
  • Garrison, D. R., Anderson, T., & Archer, W. (2000). Critical inquiry in a text-based environment: Computer conferencing in higher education model. The Internet and Higher Education, 2(2-3), 87-105.
  • Whiteside, A. L. (2015). Introducing the social presence model to explore online and blended learning experiences. Online Learning, 19(2), n2.
  • Lewis, S., Whiteside, A. L., & Dikkers, A. G. (2014). Autonomy and responsibility: Online learning as a solution for at-risk high school students. International Journal of E-Learning & Distance Education/Revue internationale du e-learning et la formation à distance, 29(2).
  • Whiteside, Aimee, Amy Garrett Dikkers, and Karen Swan, eds (2017). Social Presence in Online Learning: Multiple Perspectives on Practice and Research. Stylus Press.
  • Cate Denial, Clarissa Sorensen-Unruh, and Elizabeth A. Lehfeldt. (2022). “After the Great Pivot Should Come the Great Pause.” The Chronicle of Higher Education. February 25.
  • Mays Imad. (2021), “Transcending Adversity: Trauma-Informed Educational Development.” To Improve the Academy: A Journal of Educational Development. (39(3).
  • Hanstedt, P. (2018). Creating wicked students: Designing courses for a complex world. Stylus Publishing, LLC.
  • Hidden Brain Podcast.(2022). “Do Less.” June 6.
  • Leidy Klotz. (2021) Subtract: The Untapped Science of Less. MacMillan.
  • Betsy Barre (2021). Student Workload. Tea for Teaching podcast. April 14.

Transcript

John:
During the past two years, faculty have experimented with new teaching modalities and new teaching techniques as we adapted to the COVID pandemic. In this episode, we reflect on what we have learned during these experiences and what we are in danger of forgetting.

[MUSIC]

John:
Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John:
…and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

[MUSIC]

John:
Our guest today is Kevin Gannon. Kevin is a history professor who has recently accepted a new position as the incoming director of the Center for the Advancement of Faculty Excellence at Queen’s University of Charlotte. He is also the author of Radical Hope, a Teaching Manifesto, which is available from West Virginia University Press. Welcome back, Kevin.

Kevin: Great to be here with you both again.

John:
And we just saw you a couple of weeks ago when you provided a closing keynote address at the SUNY CIT conference. It’s nice to have a chance to talk to you a little bit more.

Kevin: Yeah, it was great to be up there with you all in Oswego and I miss the Oswego weather now that I am here where it is 100 degrees outsideinf Des Moines right now.

Rebecca: That’s a little toasty.

Kevin: Yeah, it was not what I ordered, that’s for sure.

Rebecca: So dare I ask, what our teas for today are? So today’s teas are… Kevin, are you drinking tea?

Kevin: I am actually drinking a Diet Coke. Usually about midday, I moved to the cold and bubbly caffeine. So we have made that transition.

Rebecca: Cold seems necessary based on just the temperature outside.

Kevin: Indeed. [LAUGHTER]

John:
And I am drinking a wild blueberry black tea from the Republic of Tea in a new mug that our graduate student at the teaching center had given us just a couple of weeks ago, as a thank you for working with us. And I don’t know why she was thanking us… she made it so much easier over the past year.

Rebecca: Yeah, big shout out to Anna Croyle for all her hard work on the podcast over the last year. And I’m drinking… is it Ceylon? How do you even say that? Ceylon tea?

Kevin: That’s how I’ve always said it. So if it’s wrong, I’ve been wrong. [LAUGHTER]

Rebecca: Me too. It’s one of those where you read mostly and not say out loud. [LAUGHTER]

John:
So we invited you here to talk a little bit about where higher education is going. You talked a little bit about that in the closing keynote address here and we thought it would be nice to get your opinion on the lessons that we’ve learned from the pandemic and where you see higher education as going, or where it should go, over the next few years.

Rebecca: Yeah, those might be two really different things. [LAUGHTER]

Kevin: Right. And I think that’s maybe where a lot of the stress and the angst comes from… that we’ve identified some places that a lot of us think higher education should go or at least a direction or a set of clear directions in which it should head. But we’re not at all certain that that’s actually how it’s gonna play out. And that dissonance between those two things can be unsettling. And I think that, at least from my perspective, that’s where a lot of the kind of stress and anxiety looking forward in higher education is coming from. And we’re obviously coming out, and not even completely out, but sort of coming out of one chapter and into a new chapter and landscape that’s been fundamentally reshaped by COVID, by pandemic pedagogy, and as a sort of immediate context. But of course, all of that unfolding in the larger context of defunding higher education and the sort of slow motion societal collapse that we find ourselves in as well. And I think there’s a lot that’s been laid bare by that. There’s a lot that I think folks sort of knew about intellectually, or were willing to sort of name but now feel much more viscerally and real and immediately, but we’re also really, really tired [LAUGHTER] and stretched thin. What’s the line that Bilbo Baggins says in The Lord of the Rings… “like butter that’s been scraped over too much toast.” [LAUGHTER]

Rebecca: That’s exactly it, right.

Kevin: Right? And I think that’s where a lot of us, if not all of us, are in some way or another. And so of course, just as we know when we talk about student learning and cognition, the less cognitive bandwidth we have available to do these sorts of complex tasks, the harder those things are. And I think on a macro scale in higher ed, I think that’s where we find ourselves too, facing some of our most difficult problems with less bandwidth available to address them than ever before.

Rebecca: Yeah, it’s kind of funny, less bandwidth, but a lot of momentum and a lot of phase two.

Kevin: Right.

Rebecca: It doesn’t always line up.

Kevin: Right? Like the cars going really fast over the cliff, but we can’t steer it. It feels like, and that’s not…

Rebecca: Yeah.

Kevin: …not a comfortable place to sit.

Rebecca: Can you talk a little bit about some of the things that we’ve learned in higher ed during the pandemic?

Kevin: This is a conversation that could, of course, go on forever. But I think one of the things that we learned, that’s central to so much of what we’re trying to figure out now is just how much learning or teaching and learning are social endeavors, are community endeavors. And that’s not to say that they have to be done in the same physical space at the same synchronous time, but that sociality, a sense of community, are vital to any sort of meaningful learning. And of course, we’d learned that mostly in the absence of those thing with the shift to emergency remote instruction and then the ways in which what we were trying to do and COVID either partially or completely shut places down was so attenuated, and for folks who didn’t have a lot of experience in online teaching and for students who didn’t have a lot of experience of being online learners, we lost that community piece, that sociality. It became a series of sort of atomized, fragmented, maybe conversations, but not even really that. I think a lot of what ended up happening was instructors sort of broadcasting things out, like we would send out radio signals in the hopes that some alien civilization would pick up on them, and maybe they’ll land somewhere. And I think that’s how a lot of us felt by a good year or so into this thing. And so I think what we’ve realized now is that, yeah, we lost something really meaningful. We did the best we could speaking broadly. And moving all of higher ed online in about two weeks, that’s not something that we should scoff att. But we also risk permanently embedding some of the things that really frustrated us during that pandemic period, if we’re not attentive to addressing those things now. So I think everything else that we need to, I guess “everything’s” probably too broad a word, but so much else that what we need to address in higher ed springs from that fundamental reality about sociality and community. And in particular, the difficulty of trying to do what it is that we do, either personally, or institutionally, when those things are missing.

John:
We had that initial period where everyone moved to remote instruction for a while. And then even when we came back, it was to classrooms with a lot of distance separating people, and with masks and, in general, a lot of barriers that were not there before. And it’s been quite a bit of a challenge. I think we’ve all tried many things to build community in whatever modality or whatever mix of modalities we’ve happened to be teaching in. What are some strategies that we can use to build communities more effectively in our classes?

Kevin: So I think one of the things that I’m really interested in now, and something I think offers a lot of promise, and I actually talked about this in the talk that I gave when I was with you at Oswego, was the research that we have from the Scholarship of Teaching and Learning in the online world, and in particular, the sort of very venerable community of inquiry model, but in particular, the work that’s been done on social presence as a key part of that, so building social presence on the part of both instructors and learners in an online class. And it seems to me that the insights that underlay the idea of social presence for fully remote asynchronous learning, apply very well in pretty much any teaching and learning space we find ourselves in, either online or on-ground, synchronous, hybrid, or asynchronous. And in particular, I’m really indebted to the work of Amiee Whiteside and her colleagues who talk about what are the components that underlay a meaningful social presence, that is, social presence in the sense of to what degree are the people that are in the space recognized by one another as full human beings, not just avatars or not just user names on a discussion board thread? And one of the most important things that underlays this social presence is what Whiteside and her colleagues called interaction intensity. One of the problems that we had in trying to do pandemic pedagogy was like, “Oh, we’ll do discussion boards,” “oh, our students will be ‘communicating.’ they’ll be talking with one another.” But if you’ve ever taught online, you know that it’s very easy for these sorts of discussion board assignments to become very sort of pro forma empty exercises, respond to a classmate, put two comments here, and students resent them almost as much as we resent having to read them [LAUGHTER] as instructors. So those are interactions, but they’re not what Whiteside and her colleagues would say are appropriately intense interactions. That is I’m not expending a whole lot of cognitive or emotional or socially present labor to engage in those sorts of interactions. And so they’re not really accomplishing what they’re supposed to in that we say discussions help build community in a class. Well, not if they’re designed in a way that doesn’t prompt this idea of interaction intensity. So what are the interactions, whether it’s between individual learners, whether it’s between the instructor and students, or whether it’s between students and the particular course material or ideas that you’re addressing? And whatever online or in-person space this is, what are those interactions like and how intense are they? What kind of cognitive labor are we asking students to do? How are we asking students to invest effort, motivation, and the sort of cognitive lifting to do what we would call higher-order tasks of analysis, of synthesis, of creation, as opposed to just sort of rote memorization or regurgitation? And so that’s one example of what I think is a broader thing that we need to be paying attention to is how are we cultivating all across our higher educational spaces, how are we cultivating that type of interaction intensity, that meaningful work to connect and to engage? Because as any faculty member will tell you, other than money, the other two resources that are the most scarce for us are time and energy or emotional energy, and I think the same is true for our students. So if we’re asking our students to contribute both time and emotional labor to a class, we need to make sure that it’s worth it. There needs to be, and I hate to use the capitalist metaphor, but what return on that investment are students getting? Because that’s going to be the calculus by which they allocate energy and prioritization to the various paths that all of their instructors are asking them to do. And so what social presence research and in particular, this emphasis on interaction intensity, has us think about is what are we asking our students to do? How are we asking them to do it? And is it worth it? What is the return for that? In that sense, it’s us making a promise to students that these are meaningful tasks that we’re asking you to engage in, that go toward your accomplishment of the learning goals for this course, and the overall goal of making this course a meaningful space. So we’re not going to waste your time with stuff that isn’t contributing to that. And so I think being really intentional and informed by a scholarship that’s already out there, in many ways, is going to be of enormous assistance to us moving forward.

Rebecca: One thing that I’ve heard a lot of instructors talk about over the past year is this big gap between students who are really achieving and those that just aren’t, they’re not able to, and maybe a lot of that’s tied to mental health and other things, perhaps, but we don’t necessarily know. But a lot of faculty have talked about this, like big gap, like there’s a hole in the middle. What strategies can we think about institutionally and individually as instructors as we move into the fall to make sure that students aren’t just completely left behind or never get to finish their education or barely begin it?

Kevin: So on the personal level, I think anything that we can do to humanize our instruction. And again, no matter what space we’re in, how are we making these spaces human spaces, spaces for actual human beings and not just brains on sticks, so paying attention to what are the affective dimensions of our courses. Are our courses and our learning spaces welcoming spaces, inclusive spaces, the old idea of seeing courses as a barrier or a weed out space, it was never tenable, but it’s clearly untenable now. But one of the things I worry about is, we’re not going, I don’t think, be able to pedagogy our way out of all of this individually. And I worry that the emphasis might be so much on “here are things that you can do in your individual classrooms, which are great and wonderful,” and we need to be doing them. But they’re not going to fix everything, because these are systemic problems. And so systemic problems demand systemic solutions. And so this is where we have to be thinking institutionally, what kind of resources are we allocating to and for students, and it’s going to be everything, I think, from additional academic support, supplemental instruction, emergency grants, food security, all of these things that are going to have to be in place, and a lot of schools are sort of doing or at least making gestures at doing, but we need to be thinking a lot more systematically and strategically about doing those things. And we also need to be advocating in the communities of which our institutions are apart, because we’re not separated from them. We don’t exist in a vacuum. And the barriers that are in front of many of our students are barriers that come from these larger systems of inequity and deprivation that they are coming out of, and then entering our campus spaces already having their experiences shaped by those things. And of course, we know those barriers don’t exist in any sort of equitable way at all. So this is institutional, systematic work. And I worry that in, again, not post COVID, but in this next chapter, are institutional leaders going to be so nervous about their own institutions’ survival, that they’re scared to take on what for some of them might look like social justice oriented type of work? Is that going to be seen as too political or too activist? And are we going to damage our ability to attract funding? Or are we going to get the wrong kind of attention. And I think ethically, that’s a disastrous way to go about it. But I also think practically, that is a non-starter as well. Schools that run scared from these sorts of things in the next couple of years, are schools that I don’t think will survive.

John:
We often talk about humanizing, or creating a more human presence. And we often talk about that in terms of just humanizing the professor. Would it help if we also focus a little bit more on bringing the students’ humanity and their lived experience into the class because maybe one way of bringing students back in is by helping students connect their own lives and their hopes for the future with what you’re doing in their classes. I think everyone advocates that to some extent, but might there be some ways of using that to help reach out to those disengaged students that Rebecca was mentioning?

Kevin: What a radical concept, recognizing students as actual human beings. Crazy talk, right? [LAUGHTER]

Rebecca: I can’t believe we’re even having this conversation.

Kevin: But I think what this underscores is that I just said we’re not going to pedagogy our way out of all of these problems. But having said that, and put in that caveat, I think systematic and intentional attention to our pedagogy ,that is what’s the larger sort of philosophical lenses through which we’re looking to view our work? John, you get right at the heart of that question. How do we see our students? Because our students know what we think of them, even probably better than we know what we think of them, sometimes. What we do, the choices we make, the ways in which we engage or not engage with our students send very clear signals to them. And so I think one of the things that is super important for instructors to be doing in this moment is thinking very intentionally about how am I with my students. And so if we’re going to talk about social presence, in what ways am I present? What does that present look like to others? And can my students trust me? Do my students think that I trust them? What am I saying to my students, and all of the sort of broad ways, textual and otherwise? What am I telling them that I think about them? What am I saying about the reasons that they should be taking this class? What is this class going to do for them? So absolutely, being more attentive to the full and complex nature of the students who are sharing this space with us. I mean, we’ve always known that that is a good pedagogical thing to do. We’ve always known that that helps increase, for example, students’ motivation and interest in a class, which leads to more meaningful learning. But I just think ethically, at this point to0, students are our allies, students want what we want, they want our institutions to successfully fulfill the promises that we’ve made. Students may not define successful in the way that we might define it for them, or that may look different depending on where they are in their particular journey in our institutions. But we want the same outcomes. We want that success. And so recognizing that commonality and inviting students to help do that work with us, as opposed to either passively off to the side or in opposition to us, seems like a much better strategy going forward. And so some of that conversation, I think, in the coming year, you know, maybe there’s a sort of a back to the basics kind of nuts and bolts emphasis on just good effective pedagogical technique for humanizing instruction. When Ken Bain talks about the promising syllabus, boom, there’s a way to frame the sort of formal statement of the class, the first formal context some of our students may have with the class. When we talk about creating a good climate for discussion, collaborative expectation setting, you know, what are we doing for tone setting the first day of class, all of these sorts of bread and butter, nuts and boltsy kind of things are well worth revisiting and thinking about systematically in ways that we might not have been able to do the past couple years quite frankly,

Rebecca: I know one of the things that your talk had me thinking about Kevin is all the ways that we need to humanize all the other spaces on our campus and all the processes that feel like checking this box, go through this door, shove around that corner, go to that office, oh nope, you got to go to that office. Nope, just kidding. It’s this other office. Processes that aren’t streamlined or with the student experience in mind, maybe they work for the administrative shuffle that might have to happen, but not always thinking about the student as the human that needs to experience the process also. So that’s something that I’ve been thinking a lot about is ways that maybe the social presence idea needs to take form in other places outside of the classroom as well,

Kevin: Absolutely. Because if it doesn’t, what students are getting is one space on campus that is attentive to these things. And then a whole bunch of other spaces on campus that are not, and that dissonance is going to be more telling to students than anything else. So yeah, we’re talking culture change, institutional culture change, which again, may seem like a really heavy lift, given everything. But I don’t think it’s so much additional work as it is a way to focus what we’re already doing to make it more intentional and meaningful, like bringing a coherence to the things that we’re doing anyway, or should be doing anyway, I think that’s the way to approach this kind of work. So one suggestion I always offer to folks on campus on the student services side and the administration side: do a communications audit. How are you communicating? Like, what are the literal examples of the reminder emails you send to students to pay their bill, to register, to drop by the drop date… you know, all this administrative stuff that we bombard students with… read those communications with an eye towards tone, with an eye towards that kind of, I hate to use the phrase but the customer service aspect of this? Because oftentimes what we find is that a bulk of the communication that we’re doing with students, that kind of routine, everyday communication is carrying a very impersonal, almost adversarial, stance that feels punitive, as opposed to supportive. And even if we don’t mean it that way, if that’s our regular constant mode of communication with students, then what are we doing? And what are the consequences of that? Yeah, absolutely. All across campus, as I said in the talk, and as I firmly believe all of our campuses are teaching and learning spaces. Our students are always learning no matter where they are. And so the question we should all have whatever unit or office we’re in is, “Well, what are we teaching and how are we teaching it?” And I think answering those questions in an honest and systematic way can go a long way towards doing that sort of culture change work that I have in mind.

John:
At that conference we mentioned earlier, one of the things that came up in discussion is how some of our campus offices are named, which ties into that communication issue. We have a “Registrar’s” office, and we have a “Bursar,” those are not things that make sense to people, unless they’ve already had some experience with college and maybe simply renaming offices in ways that make sense to students and their role in the university could help a little bit [LAUGHTER] with some of those issues.

Kevin: Absolutely. And, you know, we should be able to answer the question, why would a student need to go to this place? Is the answer to that self evident? If I’m a student, why would I want to go to the registrar’s office? If I don’t know the answer to that right off the bat, that’s an institutional problem. So again, whether it’s the name of the office, or the way in which the services that they offer are communicated to students, there’s a lot of work that we can do as institutions to do this better. As you mentioned, John, some students are going to be familiar with those terms, who come from families where they’re not the first in their family to go to college, for example. So a lot of times the way our campus environments, in terms of the actual workflow of doing business, a lot of times the way that our campus environments are laid out rewards cultural capital, and, as a result, exacerbates the already existing inequities that we see.

Rebecca: I think one thing that students often complain about too, is the sheer quantity of communication, and trying to sort through it all, and when they’re already overwhelmed. And you mentioned before about having to make choices of where to prioritize time and effort and energy and emotional labor. And so sometimes it’s not on email, I sometimes feel that way as well.

Kevin: Yeah, I was about to say… absolutely.

Rebecca: So not only the quantity of what goes out, but also maybe more than one way to get that information.

Kevin: The institution that I’m at now, before I take my new position, has moved some of that communication into text messaging that students can opt in, and I think if students are able to opt in or something like that, that’s great. But I think, to your larger point, so many times individual units are communicating with students without any awareness of what other units are doing, too, which leads to all of us getting carpet bombed by emails. And so one way out of that, again, if you’re thinking about doing this sort of communication audit is compare your results. How many times a week are you communicating with students? And in what ways are you doing that? And might there be ways that you could partner up or collaborate across the unit, so you’re not redundant. And I think sometimes what we might find in institutions is that we’re actually communicating to students at cross purposes with one another, or at least tacitly undermining some of the messages that we might be sending to them. But yeah, when we complain that students don’t ever check their email, like I have a Google account where I sign up for something, or I join a fantasy football league, I use that address, because that’s where all the spam goes. And if I open that inbox, I just look at all the stuff that’s there, and I’m like, “Nope, I’m not even going to deal with that.” So if that’s our student’s university email inbox, with all the stuff that they’re just getting bombarded with from various campus units, I imagine that largely the same thought process is occurring there. And that maybe we shouldn’t be surprised that they’re not checking their email, because we’ve made it much more complex and less, I don’t want to say fun, but a much more onerous process for students to wade through that stuff. And again, this may sound like a simple how big of a deal is email really, right. But it’s like the accumulation of all of these things. And I think that we, as faculty and staff felt this over COVID to, like I can’t do one more email right now, in the objective scheme of things. A 30-second reply to an email is not that big of a deal, but I’m looking at it like I gotta roll this boulder all the way up the mountain and I’m not going to do that. So being attentive to that and being mindful about that, even seemingly esoteric point, I think can make a significant difference.

John:
We talked a little bit about some of the lessons that we’ve learned and things that we might want to take forward. Are there some things that we learned early in the pandemic, that we might be in danger of forgetting as we move forward into what seems like a return to something resembling, I hate to use the word normalcy, but as we move back to more on-site instruction.

Kevin: I think we’re in danger of losing a number of insights that are really hard won insights that we should not lose, that I think it would be a disaster, in fact, if we’d lost. So one of them, I think, is the discovery very shortly into this sort of shift and the pandemic pedagogy, that flexibility and compassion are much more effective than they have perhaps been given credit for across most quarters of higher ed. And again, that’s not to say that from here on forward, we all sit around in a circle and sing Kumbaya, but rather the idea that you can ask students to do really hard things, you could do what people would call rigorous education, but you can’t do it in a space where students feel that the adverse consequences of taking a risk and not succeeding outweigh the benefits of taking a risk and succeeding. I don’t know if that was the most coherent way… but the risk-reward analysis… if students are in a learning space that they see as rigid, as inflexible, as one that is not compassionate, where’s the motivation to do the really hard stuff, the risk taking that we know underlays successful learning in higher education. And so I worry that there’s this rush to “get back to normal,” back when deadlines were deadlines, and not all this mushy crap. If we just rushed to reimpose all that structure, without attention to the shortcomings of those structures, without sufficient attention to were those structures actually facilitating learning or acting as barriers to learning. I fear that we’ll lose that in the rush to sort of reimpose structure on what many folks have seen as a structure-less environment over the last couple of years. I think that it’s entirely possible the pendulum may swing too far back. I’m also deeply concerned that, on the administrative institutional strategy side, that we will lose sight and lose the urgency of the attentiveness to the humanity and well being of not just students, but faculty and staff, just because things might be getting “back to normal.” That next academic year, things will look at least superficially like they did before COVID, full classes, mostly in person and all that kind of stuff. It will be very easy to say that, “Oh, we made it past all of that and things are good now” …without reckoning with the fact that the faculty and staff are absolutely depleted by the last few years. And you can’t just all of a sudden return, “Oh, let’s do all sorts of new strategic things. And let’s do this. It’s business as usual.” I know university administrators are loath to say “this year, we’re not going to do anything new.” Because that sounds like a surrender. But what I would say is, this year use the year to refocus on sustainability and effective mission-driven work. And you can’t do that if you’re starting to pile all this other stuff on. And yes, it’s easy for me to say because I’m not a provost. And I’m not a president, but provosts and presidents right now who are not attentive to how little capacity the faculty and staff have right now are courting disaster for themselves and for their institution, and I think, ethically, are failing as leaders as well, and so I worry deeply. And in the United States, the way we wrestle with our history is often to pretend bad things never happen. And I feel like that’s in danger of happening here. Like, oh, COVID was awful. And man, pandemic pedagogy sucked, but we made it through. And now we’re just going to soldier on as if it never happened. We don’t want to think about this bad time that we had this negative messy thing. I’m not saying that we have to sit in the misery and despair of a global pandemic. But what I am saying is if we’re not remembering what that was like, and how that has changed people, then we are going to fail the people that we work with, or that work for us in our community. And to me, that’s a real threat right now. And I worry a lot about the sort of what I see is kind of a general refusal to recognize that faculty and staff capacity, which was already attenuated pre-COVID. Let’s not get that twisted. But where we are now is a real dangerous point, and becomes even more dangerous, because there’s this illusion of normalcy, that people are laying back over the situation that’s covering up some really dangerous faultlines right now. And I worry a lot about that. That, to me, I think, is probably the most urgent and dangerous lesson that we are are potentially forgetting.

Rebecca: Yeah. [LAUGHTER]

Kevin: My new position is going to ask me to do a lot of leadership development with my new faculty colleagues. And so I’m dipping back into a lot of the literature on institutional level leadership and governance. And it’s fascinating and interesting, and it’s a new set of problems to solve. But it also, really, I think, just sort of drove home to me again, just how much higher ed leadership sometimes is like capitalism in general, like, if you’re not growing, you’re dying. If we don’t have a 5% growth in the GDP, than our economy is dead. But can you keep growing like that? Is that sustainable? And what are the costs of that? And so this coming year, if institutions are saying, hey, let’s do this new strategic initiative, on top of everything else… like yes, I see how there’s a sort of culture of higher ed leadership that places a real premium on these things, and also a stigma of if you’re not innovating, you’re dying, or you’re withering on the vine, but Cate Denial and Clarissa Sorensen-Unruh, and I think there was one other co-author, wrote a really good piece in The Chronicle, and they call it for the great pause in higher education. That’s anathema, I think, to a lot of institutional leadership, but I think it’s obligatory this year. For example, if you’re in an institution where you’re already trying to recover from an enrollment dip over the last couple of years and your faculty’s burnt out, because you’ve been teaching HyFlex and remote teaching and faculty have been doing that for two years, and many of them have never done it before, so of course, the capacity to continue to do that is depleted even further. If you’re an institution that’s gone through all of those things, and is experiencing now the faculty and staff attrition that those things bring as well and then you decide”, oh, here’s a couple really big ticket strategic items that we’re gonna do for the upcoming academic year,” like, really, is that what you want to do right now, in this moment? Make a major shift to academic programs, or we’re not going to offer three- credit classes, we’re going to do four-credit classes now? Really, that’s what you want to do this coming year, in this moment, that’s a priority. And of course, that example is completely hypothetical, he chuckled. But that’s the sort of decision making process that really worries me, because I just can’t see it ending well, and I can’t see it doing anything but harm in a setting and among a community that cannot handle any more harm.

Rebecca: Yeah, I really appreciate that focus on sustainable work, sustainable systems, sustainable procedures, sustainable everything.

Kevin: Yeah, we’re not going to wellness app our way out of this.

Rebecca:I don’t think a wellness app is going to solve the fact that my daughter has been in 11 quarantines, and I’ve had to figure out how to manage all that. [LAUGHTER] I don’t think that’s gonna work.

Kevin: Mays Imad has written a lot about the collective trauma that we have all undergone as a result of COVID. And I think she’s spot on. And whether it was something that people felt directly or whether it’s the constant disruption, Rebecca, that you’ve been subjected to and your family has been subjected to, or even if it’s just the sort of I have seen all this other trauma unfold in my community, and in my friends, we’re all affected by that and to act as if that hasn’t been a thing, and to say, yes, we need to pay attention to self care this year, self care will be really important, and there are a lot of good wellness apps that you can download for your smartphone or tablet that will help you with this. Like, if that’s all you got, then what are you doing? if that’s what you tell your faculty and just sort of assume that they can pick up the rest from there. And you sit back and say, “Well, I’ve done my duty.” Oh, my gosh, no, not at all. But yet, that’s what’s happened in a lot of places. And that’s what worries me. There’s so much that’s tenuous right now, and so much feels unsettled and raw still. And there’s a sharp edge to so much of the exhaustion, that I worry about irrevocable consequences that come from trying to whistle past the graveyard about all this… which is super optimistic. I know, the guy who wrote a book on hope is talking about the impending collapse of higher education. But again, the things that we say we do in higher education, we’re critical thinkers, we’re sharp people, the capacity to reason our way through these problems. There’s so much capacity in our institutions and leaders of institutions who are not able to draw upon that collective capacity are failing their communities and their institutions. If any place is going to have the tools to work through some of these… Paul Hanstedt calls them the “wicked problems” that we face, right, if any institutions gotta have that, it’s got to be colleges and universities. Will we pick up the tool, though, is the question.

Rebecca: Yeah, the key is, is the collective, bringing the right people to the table and asking folks what they need? And what would help and figuring it out together

John:
…without additional meetings, because that could push some people pass the breaking point, I think.

Kevin: Well, we need to ask what labor are we asking folks to do? Because in order to get through the next year, and in order to redress the problems that we face, there’s some other stuff that’s going to have to go. And so a successful leader, whether it’s a department chair all the way up to a university president are going to be able to answer that question: What is it that we’re going to let go right now to give people the capacity to untie these really complex knots that we’re going to be working on this year,

John:
I’ve seen several podcasts recently, I’m trying to remember the name of the person who was interviewed. One was recently on Hidden Brain, but I’ve seen it on others as well, about the power of subtraction, that we always look at things to add a patch on to fix something which involves doing more and sometimes the most effective solution is to trim out some things or reduce some of the other things that we’re doing that perhaps don’t need to be done in the same way. There may be some ways of simplifying our work and perhaps cutting out some of the things that seem duplicative and focusing on the things that are really essential for the institution and also maybe in our classes, trimming out some of those extra things we keep adding in as we try new techniques. And often we add to the cognitive load facing our students making it sometimes perhaps a bit too challenging as we tried to modify things. We talked to Betsy Barre a while back about that as one of the challenges that a lot of students face during a pandemic, because faculty started learning about evidence-based teaching methods, focusing on retrieval practice lots of low stakes tests, and actually increasing student workloads quite a bit because we’re now requiring students to do the work that we always hoped they did or we always wished that they had done,

Rebecca: dreamed, dreamed… [LAUGHTER]

John:
…imagined they had done.

Kevin: Right.

John:
So yeah, I think that applies in many areas. It may apply in our own classes, it applies to administrators, and I think in our lives in general.

Kevin: Well, that’s another area where some of the scholarship we have about effective online teaching and learning helps us. And here I’m thinking of the work that’s been done on literacy load, how much text do we ask students to read in an online class as opposed to a face-to-face class? And of course, the answer is, if we’re not careful, a hell of a lot more. And of course, what are the effects of that, this increased literacy load? And so what is the broader equivalent of a literacy load? What’s the load that we’re putting on our students right now. again, we have tools that we can use to think about this in a critical way, to address this in a reflective and intentional way. But individually, or class by class isn’t going to cut it again, systemically. What can we subtract? It’s okay to not do all the things. I mean, we’re not doing all the things anyway, we’re just being honest about it. [LAUGHTER] This is what it comes down to.

Rebecca: Yeah, we have to think about our own cognitive load and cognitive lifts as well, not just the cognitive lift of students and the work that they’re doing. There’s work involved with implementing all kinds of things in our classes and stacking them on top of each other and [LAUGHTER] managing that too.

Kevin: Well, and I think that there’s something to that when we look at some of the things that have bedeviled us about student choices and strategies that may not have been effective for students. And this is beyond my expertise. And I don’t know if there’s been research done in it. But my own intuitive sense is, and I’ve experienced this, over the past two and a half years, I’ve been so immersed in the sorts of big ticket really complex things like “Hey, train all your faculty colleagues how to do HyFlex instruction, teach HyFlex courses yourself, do all these things,” that where I dropped the ball was like routine email. I had emails I would just forget to reply. I had a date-sensitive reply for a speaking engagement and I literally forgot to reply. And they were just like, “Well, sorry, we’re not going to bring you to campus anymore. We didn’t hear from you.” And I’m like, “Oh, my God, I totally ghosted this guy.” But I would see the email or occasionally remember, and then my mind was like, “Nope.” And so what happened, I think, was all of my cognitive bandwidth was taken up with so many of these things over here, and then like, basically tried to exist in everything that’s happening in our society, and what could not fit, what I literally had no ability to do, was put things on my Outlook calendar correctly, [LAUGHTER] and reply to routine emails. And I was horrible at it. And I still kind of am, to be honest. And those were not things that were true to that degree before COVID. And so I wonder when we look at students now like, “Why don’t they read the syllabus?” …maybe that’s where that bandwidth depletion is manifesting. I’m sure there’s research on this, I’m sure the psychologists can tell us a lot more than I am sort of incoherently jabbing out right now. But I wonder if going forward that we’re going to be seeing a lot of this, this sort of routine, mundane, seemingly small things, but that add up to a real cumulative weight that can really provide significant barriers in the way of student learning, or in the way of our own effectiveness as teachers and colleagues.

John:
I’ve seen a lot of that myself this year. And if it wasn’t for Google sending me a reminder saying you have not replied to this email from three days ago, or you have sent this and you have not yet received a reply from this person, do you want to send a reminder. If it weren’t for those reminders, I would have missed so much more than I actually did. And that was not generally an issue before the pandemic. And I think part of it is, you mentioned this transition to HyFlex or bichronous or the various modes that we’ve used to connect to students both in the classroom and remotely. It’s a lot more work in many ways doing this. Where do you see that as going? Do you think we will be doing as much of this sort of mixed mode instruction where some students are in person and some students are remote? Or do you think we’ll move back to something a little bit more traditional?

Kevin: That’s the million dollar question right now. And I think that’s something a lot of institutions are wrestling with. I think you have some institutions where you might have administrators who are saying, “Yeah, we’re gonna keep doing HyFlex in certain selected areas, because it’s worked really well. And you have some programs and some disciplines for which that’s an ideal sort of solution. And here, I’m thinking of advanced undergrad and graduate programs in particular. And then you have some places that are like, “Yeah, we’re gonna keep doing these things because students have told us they want to be flexible, but they don’t really know what that looks like and they haven’t communicated that effectively and their faculty is like, “Oh, my God, please don’t ask us to do this.” And I think a lot of institutions are kind of in that space, that there’s this sense that “okay, we’re going to be doing some of this going forward, but we don’t know what that looks like and we don’t know quite how that’s going to happen…” which is, of course, a really stressful place to be for everybody involved, and I think underscores the urgent need for collaboration and communication in ways that we haven’t often done well in institutions even prior to COVID. I think too, as I said in the talk that I gave up at Oswego a couple of weeks ago too, learning has always been hybrid. And I think coming to terms with what that really means, in combination with the expanded set of tools and skills that a lot of us picked up during the last two years, hybridity is going to mean something different going forward than it has up to this point. But that, in some ways, is a difference of scale as opposed to actual nature. I think we have a lot more preparation as instructors for that than we realize. But using that awareness and that preparation and those skills intentionally in an environment that helped us do that, is going to be what’s really important. I think it would be a mistake to say that “Oh, students loved all the convenience of online and hybrid. So we’re going to offer every one of our classes multimodal or HyFlex or if you’re traveling for any reason, just Zoom into class, and we’ll all of us will still use it. Like that’s a mistake. That gets into that territory, where if the only tool you have is a hammer, everything’s a nail. There’s no one size fits all solution. But I think one of the things that we did learn during COVID Is that we did a lot of what I call micro adaption. At my own institution, we were teaching HyFlex, but a lot of our instructors made all sorts of micro adaptions within that modality depending on the nature of their class, who the students were, what the contextual needs were. And I think that those are the things that offer really rich opportunities for us to learn from going forward. But again, what that requires is faculty voice, and not just our full-time faculty, all of our faculty, and in particular, our adjunct and part-time colleagues who are teaching the large-enrollment 100 level courses, who experienced the whole continuum of these things. It’s those voices that have to be at the table when we have these institutional conversations about what does hybridity look like for us, for our institution, for our community, for our faculty, for our students, and for our mission, because that answer is going to be different depending upon the place.

Rebecca: As we wrap up our conversation, I want to ask, what are you hopeful about, Kevin?

Kevin: I am hopeful that we actually are able to untie a lot of these knots. The collective capacity within higher education to solve seemingly intractable problems is there. What I’m hopeful is that we figure out and I say we, especially for those of us who have at least semi-administrative or leadership position, that we are able to figure out how to honor that capacity and to affirm the colleagues who have that capacity and enable them to do the work in ways that are sustainable and not self destructive, which again, is another one of those really complicated knots that it’s hard to untie. But I think the capacity, and the willingness, is there across our higher educational spaces. It’s a matter of doing it in ways, again, that are sustainable and collaborative. Those are things that higher ed has not always done really well. But we have a context now that requires it of us. And I am hopeful that places will rise to that challenge, because I’ve seen what faculty, what staff, and what students have done for the last two and a half years. And it is amazing and resourceful, even if it was messy and chaotic at the same time. And I think out of that comes a set of aptitudes and a greater understanding of the stakes involved to lead to, I think, meaningful solutions that will work and not just in the short term. So it may seem counterintuitive to be hopeful right now, but I actually find myself remarkably hopeful.

John:
As you note in your book, we got into this ultimately, because we are hopeful for the future. We always end with the question. What’s next? [LAUGHTER] …which is kind of what we’ve been talking about.

Kevin: Right.

John:
But what’s next for you?

Kevin: Well, for me personally, it’s moving a whole bunch of crap to Charlotte to start my new job. And I found a storage unit for all the books that seem to have accumulated in my faculty and my teaching center offices over the last 18 years I’ve been at Grandview. So yeah, figuring that out. But I’m at a point in my career where the educational development piece is most of what I do now. I still teach, but I always saw myself as a history professor who does some of this other stuff, too. And that’s shifting now. And so my professional identity and the way in which I’m spending my time and the tasks that I am working on and entrusted with are different than, certainly they were at the beginning of my career, but even in the ways that I sort of thought of myself as a faculty member and a member of an academic community. And so, for me, processing what that means and experiencing that in this new position and feeling what that looks like and trying to make sense of it in a way that resonates still with kind of who I think I am as a teacher, as a historian, as a scholar, as a person. That’s kind of where I am right now. It feels a little unsettling… that transitions, I guess, are never easy, but I find myself in this sort of transitory space that is both fascinating and a little bit frightening.

John:
As is true of so much we’ve experienced in the last few years. [LAUGHTER] We wish you luck there.

Kevin: Thank you.

John:
…and it sounds like a wonderful position.

Kevin: Well, I’m excited to start it and it is going to be a wonderful position and I’m thrilled to be a part of a community. The folks that I’ve met there have been wonderful to me so far, so it’s going to be great once I get this damn move done.

John:
…and Charlotte is a wonderful place to live

Rebecca: Well thank you so much for sharing your thoughts, Kevin. It’s nice to talk to you again.

Kevin: Well thanks for having me back on. It’s great to be with the both of you.

[MUSIC]

John:
If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

[MUSIC]

244. Unlearning

To deepen our understanding or improve our skills, it is often necessary to question our preconceptions and unlearn some of our past practices and assumptions. In this episode, Lindsay Masland joins us to discuss her unlearning journey. Lindsay is an associate professor in the Department of Psychology and the Associate Director of Faculty Professional Development in the Center for Academic Excellence at Appalachian State University.

Show Notes

  • Blum, S. D. (Ed.). (2020). Ungrading: Why rating students undermines learning (and what to do instead). West Virginia University Press.
  • Jesse Stommel’s website
  • Stommel, J. (2018). How to Ungrade. Blog post, Jesse Stommel. March 11.
  • Hattie, J., & Timperley, H. (2007). The power of feedback. Review of educational research, 77(1), 81-112.
  • Wisniewski, B., Zierer, K., & Hattie, J. (2020). The power of feedback revisited: A meta-analysis of educational feedback research. Frontiers in Psychology, 10, 3087.
  • Hattie, J., & Clarke, S. (2018). Visible learning: feedback. Routledge.
  • Pittman, C., & Tobin, T. J. (2022). “Academe Has a Lot to Learn About How Inclusive Teaching Affects Instructors.The Chronicle of Higher Education. February 7.
  • Chavella Pittman and Tom Tobin (2022). Include Instructors in Inclusive Teaching. Tea for Teaching podcast. Episode 231. March 16.
  • Prentis Hemphill

Transcript

John: To deepen our understanding or improve our skills, it is often necessary to question our preconceptions and unlearn some of our past practices and assumptions. In this episode, we explore one faculty developer’s unlearning journey.

[MUSIC]

John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

[MUSIC]

Rebecca: Our guest today is Lindsay Masland. Lindsay is an associate professor in the Department of Psychology and the Associate Director of Faculty Professional Development in the Center for Academic Excellence at Appalachian State University. Welcome, Lindsay.

Lindsay: Hi, thanks for having me.

John: Are teas today are… are you drinking tea, Lindsay?

Lindsay: I am not because I’m one of those people that can’t have a lot of caffeine in the afternoon hours and this is afternoon hours for me, so I am drinking store brand seltzer. So, very fancy.

Rebecca: It sounds very fancy to me. [LAUGHTER] It sounds perfect. I’m celebrating the fact that it feels like it’s a summer day here, which is magical. And so I made iced tea fresh.

John: And what type of iced tea is this?

Rebecca: This is English Breakfast iced tea.

John: Very good.

Rebecca: Decaf.

John: Lady Grey, by the way, makes a superb iced tea.

Rebecca: It does, you’re right.

John: I had that for the first time at the English P=avilion in Epcot when we’re at one of the OLC conferences, and I had to ask them what the tea was because it tasted superb. I had never had it as an iced tea before.

Lindsay: Sounds like I need to branch out because I am in the south, you know, and we do like our iced tea. And I mostly have iced tea that I brew the tea myself, but it’s always English breakfast tea. I hadn’t thought to branch out.

Rebecca: Yeah.

John: Since this was an English pavilion, it was probably acceptable to try that.

Rebecca: You didn’t say what kind of tea you were drinking, John.

John: I have a black raspberry green tea today from the Republic of Tea.

Rebecca: Oh, that sounds nice.

John: It is good. I haven’t had it for a while.

Rebecca: I don’t usually think of raspberry and green tea together. I always associate that with black tea. That’s all… That’s the whole thought. [LAUGHTER] There’s nothing more there. And welcome to our land, Lindsay. [LAUGHTER] It’s the end of the semester. So we invited you here today, Lindsay, to talk about unearning. Can you talk to us a little bit about what unlearning is?

Lindsay: Well, I guess I should first say this is not my term. There are probably other people who could more likely say that this is their term. But I just know that when I think about my own experiences as a faculty member over the last 11 years (that’s how long I’ve been in academia), and then a faculty or educational developer for the six or so, that the main thing that’s happened for me is recognizing how much that I used to believe was true, that simply wasn’t serving me anymore. It wasn’t serving my students, for sure, but it also wasn’t serving me just as a person. And so to me, that’s what unlearning is, is when you have those aha moments, the achievement of threshold concept moments, if we want to connect to some of that language from faculty development, where you realize this is not something that I want to continue to believe or live out.

John: And I think this also applies to our students’ experiences and to our role in teaching students… that they come to us with a lot of preconceptions, as we come to teaching with a lot of preconceptions, and some of those don’t hold up very well. So I think it’s a great topic to be discussing. What are some things that you have unlearned, since you’ve been in this role?

Rebecca: Or are in the process of unlearning? [LAUGHTER]

John: Yes.

Lindsay: Yeah, I think that’s a really important caveat is that I feel like we never arrive, I think as teachers as humans. And so we’re always in the process of doing something I think a lot of the times, we’re thinking about being in the process of learning. But simultaneously, I think we should be in the process of unlearning the things that don’t serve. So I think one major thing that I was kind of socialized into is… my background is Psychology, my PhD is in Educational Psychology with a concentration in Quantitative Statistics, and I only bring that up because I think it’s really important for understanding, I guess, the baggage [LAUGHTER] that I brought in some ways to the teaching role, because psychology, especially when I was getting my PhD and the time before that really overprivileged a quantitative “objective” view of the world. And so that is what I was socialized into. We didn’t learn any qualitative analysis, for example. And so that’s kind of what I was carrying with me. And I also think… I don’t want to blame it on psychology, I see why psychology is that way… because psychology at one point kind of split off from philosophy hundreds of years ago. And one way they were able to distinguish themselves from philosophers was to say, “Well, we have science and we collect objective observations about things that feel really non-objective, because psychologists study feelings and behaviors and ideas and thoughts… things it seems like you shouldn’t be able to quantify those.” But like, our whole shtick is that we can. And so I bring that with me, I think, into the teaching, into educational development. And I don’t think that was very helpful, [LAUGHTER] necessarily, because what I think ends up happening is you start, at least I know I brought kind of a deterministic way of thinking, like, “Okay, we just got to figure out what are the evidence-based teaching strategies, and I’m going to learn those, and then once I become a faculty developer, I’m going to teach those. And then if we all just do that, everything will be great.” Because that’s a very, like, if then we measure this, we do this, we get this clear result. That’s the whole thing with psychology is trying to predict behavior. And so if you bring that into the classroom, it’s like, I’m going to design in a way that’s going to predict everybody’s behavior. So I think that was something I needed to unlearn. When I realized, you can’t predict behavior, [LAUGHTER] that teaching choices are not deterministic, they are contextual, and that you really need to bring some chaos theory [LAUGHTER] into your understanding, honestly, of teaching. So I think it was when I started to read some books seriously about chaos theory, and also about different types of statistics that were intentionally modeling either context or randomness. And I was like, wait a minute, we’re taking a math equation, and we have like a thing in the math equation that is measuring “randomness.” I was like, what’s that? But it made me realize, like, wait a minute, okay, if the physicists and the mathematicians are doing that, we need to get on board.

John: This really resonates with me, because my background is that I’m an econometrician. And I got interested in this by doing some research on what techniques seem to work in my classes and in other classes. And those error terms, though, I’ve always taken pretty seriously. But in recent years, I’ve become much more interested in behavioral economics, which introduces all the ways in which we don’t behave in ways that are entirely consistent with the economic models that we normally teach in our classes. Actually, I’ve been bringing in more psychology into economics, which is probably even more deterministic than psychology ever was.

Lindsay: Yeah, that’s a good point. But it’s so funny, because in so many of these models, we’re always trying to reduce the error term, or control for the error term, like make it irrelevant by our methodology, we’re going to control for the error. And I think once you start teaching, you’re like the “error,” first of all, that’s like a really problematic label [LAUGHTER] for your students, but the “error,” it’s like, that’s where it’s at, like, we need to actually be designing for that, because there is variation in ourselves and in our students. That’s, I think what successful teaching is. But, it’s important, because I’m seeing this discussion right now a lot on social media is people are expressing their, what I would call righteous frustration about certain teaching strategies, assessment strategies, belongingness strategies, any of that… certain strategies being kind of like heralded as the ideal, and then other people responding like, “Well, I can’t do that. That’s not feasible for me. So does that mean that I’m not going to ever be a good teacher?” Because that’s not effective. And to me, I’m like, “Okay, this is just all playing out now in our discussions, is people are starting to embrace the idea of context or interactions.” I mean, I think about it in terms of statistics. And in statistics, we have things called main effects where there’s one variable, and it seems to affect everybody equivalently. But most of the time, there’s also an interaction where different variables are interacting. And anytime there’s an interaction, you pay attention to that thing, not the other thing. And so I’m kind of excited that people are getting angry about “Well, I can’t ungrade…” …for example, or something like that… things that are a lot of people are talking about, I’m like, “Well, good, let’s have a discussion about that.”

Rebecca: As an artist, I really appreciate you coming to my site.

Lindsay: Actually, this connects well to unlearning. My day job, I guess we can call it, is an academic. But I have a second kind of life after my day job, which involves being on the stage, I have a lot of theater and dance activities that take up my time. So I actually have this whole artistic side of myself. But one of the things that I was kind of socialized into was keeping those separate. Academia is for serious people and art is not serious. And I want to really make it clear that I don’t believe that, but like, that’s what I was socialized into. And then it was a big unlearning, honestly. I stepped away from theater and dance for like 10 years, when I was finishing my PhD, and up until getting tenure. And in retrospect, I think I was doing that to be more serious. I was always saying to students, I get tenure, I’m going to do a musical again. And I did it. And I’m even getting emotional thinking about it. I was like, how did I live without this part of myself for 10 years, and that was really damaging. And I was like, I shouldn’t have had to do that. And I don’t want anybody to have to do that anymore. So, I think it’s really important because that was damaging to kind of live without that side of myself and now they’re together and I feel like a whole person again, because I’m bringing the subjective and the objective in together.

Rebecca: I think it’s important to remember that we’re all human. And that often gets lost when we’re thinking about teaching or we’re thinking about scholarship or we’re thinking about a trajectory. As a faculty member, the humaness and the things that are outside of the Academy are often lost or not attended to, at least during that tenure process.

John: And I had a very similar experience in terms of playing music up until the time I was in grad school. My band got together and went on tour, and I stayed in grad school. It was probably 15 years or so before I started playing again, and it’s gone back and forth a few times. But it is much more interesting when you can be that full person. And going back to the analogy with empirical studies, most of the variation in most studies of teaching is in that random component. And those random components are the people, the instructors and the students in that relationship. And it’s important not to forget that. So this is a really good point, it’s really easy to forget in our day-to-day work. So it’s good that you’re focusing in this direction, I think we all probably should focus more on being that whole person, especially now.

Rebecca: And we’ve all had those experiences of that randomness, because you might have two classes that feel entirely different, but it might be the same subject, the same syllabus, the same teacher, but the students in the room are different, the time of day might be different. So therefore, the context is now different.

John: What are some of the other things you have unlearned?

Lindsay: So another thing that I guess kind of follows on from that unlearning the obsession with objectivity is also disentangling or coming to understand what is my proper role in the classroom. And so starting in academia, I think a lot of people have this kind of experience, I guess I was 29, maybe, or just turning 30, when I was in my first tenure-track position, which is the position I’m still in, I’ve been at the same institution the whole time. And so I’m a female, I’m still in the same decade as some of the students that I’m going to be teaching. And I also am somebody that has a young face. I’m not tall, kind of like pint-sized, in some ways. [LAUGHTER] And so I have all of these kinds of status things that are, I guess, in some ways, possibly working against me, in terms of me thinking I can…I would never use this phase now, but… control a classroom, I think that’s kind of what I was thinking is like, “Oh, gosh, I’m going to do this.” And so I think you’ve kind of come at it with a lot of like, I’m the authority and I know this stuff and so that’s why you should trust me to grade you. I guess that’s kind of the unspoken thing that’s being shared there. That’s not to say I was extremely strict, because I don’t think that’s true. But I do think that I felt like my job was to show that I was smart. And I can’t fault myself for that, because that is your job in grad school, to show the people looking at you that you’re smart. That is your job in college. And honestly, it’s your job in K through 12, [LAUGHTER] the way a lot of the systems are set up. I’m not saying it should be the job, but a lot of the reinforcement systems are set up, that is what you’re supposed to be doing. So I can’t get mad at myself for being reinforced doing that for the first 30 years of my life. So that’s why you have to unlearn it. Because if you’ve been reinforced and rewarded for a certain way of being, of demonstrating your expertise, and I have a right to be here, then it’s going to be hard to turn that off. And then the other thing that connects to that is when I started to really think about my values, my pedagogical values, and what I was trying to live out in my teaching, what I was trying to bring to the classroom table, I realized that like expertise and being an expert and authority that was not on the list. That was never on the list. And so if that’s true, then that’s not a value for me, then why would I be doing things that are about reinforcing authority or reinforcing my expertise? So I think that’s another thing that I had to unravel and am still unraveling,

John: When you start as a new faculty member, might that be something that is perceived as being important in terms of affecting your student evaluations, and perhaps affecting peer evaluations, who’ve also been trained in that type of perception of the sage on the stage, the scholar who’s the expert in the room, I think those incentives continue on and it’s a lot easier to break that once you get past that tenure stage.

Lindsay: I think that’s so true, and that’s one of the things I struggle with a lot in faculty development. Before I was the Associate Director for Faculty Professional Development, my kind of stair step into this position was as early career programming coordinator. And I still have that role right now, we kind of pulled that into my position. But so what that means is that in addition to doing things like new faculty orientation, I’m working really closely with brand new faculty in learning communities and book clubs, and one-on-one consultations. And I continue to struggle with wanting to tell them: “Go break the rules, like go do this. Go live out your deepest values, because I know that, at least as a person, you’ll feel better because you’ll be living aligned to your values.” But then the other side of me is like, that feels irresponsible in some systems. And so that’s why in my non-early-career-focused work, I’m working to change systems of teaching evaluations, systems of promotion and tenure and reappointment, those kinds of things… though, I mean, I think it’s a both/and… we can work on them in both ways, and recognize that it’s inherently problematic for me to encourage that. So I do spend a lot of time with both the early career folks that I work with, but also anybody is talking about get really clear about your own personal margin for error, I guess, if we want to keep going with this statistical metaphor we’ve been using… but really just like the margin for you to get in trouble, like, what realistically could happen to you if you break these spoken or unspoken rules, either at your department level, your college level, et cetera. And as long as you’re really clear about that, then you kind of know like, “Okay, how far can I push it,” and then I say push it as far in the direction of your values. And if that means, like, being radical or progressive, as far as you can go without threatening other things that are important to you. So I totally agree, John, that it’s really hard to be saying, like, go break rules and say, but that might have dire consequences for you. [LAUGHTER]

John: My advice to junior faculty depends very much on which department they’re in and the culture of that department. And I let people know that what they want to do is really good and it’s really consistent with what we have learned about effective teaching. But some of it may have to wait until they get past that tenure threshold, unless there’s some type of revolution in their departments, which isn’t always likely.

Lindsay: Yeah. And so I guess what I’m trying to do is to plant the seeds of that kind of, in a lot of cases, it is more progressive pedagogy, or just more aligned to the Scholarship of Teaching and Learning, which is not always necessarily what I would call progressive, but it’s at least aligned to something, either evidence or values. But I guess my thought is, if I kind of plant those seeds, and then some of the early career faculty can run with it, because they find themselves in a department where they can do it, the other ones who have at least heard the message, and then maybe they will circle back to that when they get to a point where they feel more safety. But I know like even in my own department, because part of my time is in a Center for Teaching and Learning, but the other part is, I am a regular faculty member, and we even had to do some of that work in our own department. I mean, so we’re psychology, we’re the people who do the science of teaching and learning at a science level. That doesn’t mean there are people in my department who do that, per se, but at least everybody who’s a psychologist, at least in grad school, learned about cognition, motivation, emotion, we learned all the things that we talk about. So we have I say, a step up in our department, even though that’s true,that we have that privilege of knowing some of that information, we still were really in that sage on the stage expectation. And like even our peer review of teaching form, if you looked at it was really a form about entertaining public speaking, I would say. Like, that’s what the behaviors that were being measured. And so we had to go through a whole process that took, I’d say, at least two years to read, design that form, and get the buy-in from everybody, senior faculty and junior faculty alike, to approve, to adopt that form. And that form is more aligned to concrete behaviors that connect to the science and every behavior is like footnoted and hyperlinked, and things like that. And that’s kind of what we needed to do to get everybody on the same page about what does teaching excellence even possibly look like and how is it different from entertaining public speaking? So I totally agree that I guess that’s another data point for our idea that context matters, context matters in that case about how progressive can you be.

Rebecca: I really appreciate the thinking through that in terms of tension or in terms of risk, and really thinking about that that context matters for each person, and that they have to determine that for themselves, and really know that for themselves, and that it’s an individual choice. And those choices might be limited by your context. And that we might not have had models that demonstrate how that might be or how we might want those values to play out in a system. So I think it’s interesting that you’re talking about having to define values, but maybe not always having a model who had those same values.

Lindsay: Yeah, that’s a good point. When I think about the things that I would most like faculty to learn from me or from other faculty developers, it’s not actually the teaching strategies. It’s really about how to be self reflective. And how do I do that? How do I figure out what my values are? How do I figure out what my risk is? And then how do I put those two things together? And I feel like that’s maybe something that’s somewhat new in faculty development, because old models were really about: “come to a workshop to learn how to do this formative assessment technique” or something like that, but that completely ignores the context and the risks and the person who we’re asking to learn to do these things. Maybe it is an “evidence-based practice,” it’s in a journal somewhere, but it would fall totally flat, given this person’s personality, or given this person’s own neuro-divergence, or whatever we want to talk about in terms of the actual instructor themselves. And so that’s kind of what I am really interested in right now is figuring out how to best scaffold people into doing that. Because then it’s not about looking at some new teaching strategy and being like, “Oh, that’s awesome” or “Oh, that’s not awesome. So I’m going to bad mouth it.” It’s more “Does that work for me? No, it doesn’t.” And that’s fine. [LAUGHTER] I decided, “Oh, I totally see why that would work for so and so, but it doesn’t work for me.” And we’re all okay with that. But I feel like we have some distance to travel, [LAUGHTER] both as instructors and as people who do faculty development,

Rebecca: one of the things that’s often associated with expertise and authority in the classroom is grading and assessment. Can you talk a little bit about where you have been unlearning in that area?

Lindsay: I just want to point out that was a beautiful segue. I love that Rebecca. Yeah. And so ungrading is something that, honestly, I’m pretty new at, but like many threshold concepts, it’s one of those things that when you learn it, it can’t be unlearned. And also, you can’t turn off thinking about it, and it shows up in everything. So that’s how it’s been for me. So I’ve only really been dabbling with ungrading the past academic year. But I have been moving towards that, I’d say for five years, probably. And so for me, it was just reading. I read the book, edited by Susan Blum on Ungrading, of course, as many people have, but it was also just reading Jesse Stommel’s posts, and all of the things that he links to there… just questioning “what are grades?” It kind of brought that kind of naive look to it. But I don’t think I recognized how ubiquitous grades were and how we just assumed that’s just part of it. That’s just what you do. And that’s funny that I hadn’t questioned that because my scholarly expertise even before coming to all of the teaching and learning was academic motivation. That’s what my PhD is in. That’s my master’s thesis… even all the way back to my honors thesis was about motivation and learning. So it’s kind of blows my mind that I had not stopped to disentangle grades before, because they’re an extrinsic reinforcer. And so maybe that’s why it was so powerful for me when I read some of these arguments as saying, “Okay, is putting a letter or a number on to an assignment, actually accomplishing important things?” And I think the answer can be yes. But just simply asking the question, that’s not something that people had done before. And I was somebody that before I did ungrading, I did a lot of feedback. So I’m well aware of work by like John Hattie, and other people that show that quality of instructor feedback is one of the things that are within our controllable factors that can move learning forward the most. It has the biggest effect sizes in learning, the quality of feedback. And so like, I knew that, and so I was always assessing work with that in mind and giving a ton of feedback, but I was ending it with putting a letter grade on it, or a number, or something like that. And so reading about that made me really question, does actually putting the letter grade as the cherry on top, does that actually add anything else to what I’m doing? And I was like, wait a minute, it’s not. And in fact, there is, again, scholarship of teaching and learning research that shows that when you give students the feedback and the letter grade, at the same time, they orient their attention to the letter grade, and sometimes never even process the feedback. And so we’ve seen all types of experimental manipulations, where if you give the students just the feedback first, and then you let a period of time pass before you unhide the letter grade or something, students actually engage with the feedback and the quality of their work improves. So if we know all that stuff, I do all that stuff before I’m grading, but I just had never sat there and said like, well, what would happen if you stopped doing that? And that is what has happened for me in the last year. And so that’s one of my most current unlearnings. And so I did it in two graduate courses. Well, one graduate course first as an experiment, because that was a 10-person cohort. And I thought, first of all, it’s really small. And second of all, they’re graduate students. And so it seemed like a much lighter lift. And then this past semester, I did it with a new grad class, it’s a statistics class. So a lot of times when people talk about ungrading, they say that really only works in writing-focused courses. A lot of people who are English professors use it. And so I was like, “Well, I’m going to do it in statistics.” And so I tried that. And then I also tried it with a 50-student undergrad course this semester.

John: Could you tell us a little bit about how you implemented this in your statistics course? Because this is something I’ve considered for my econometrics class, but I’m not really sure how I could implement it very effectively.

Lindsay: Sure. So I think it’s important to say that the statistics course is a graduate statistics course. And so I could not say that you can do exactly what I did, because it’s a different context, right? And the context is probably pretty important too. So the graduate program that I’m affiliated with is a master’s and specialist level school psychology program. So the students go through three years of training. And at the end, after they take a test and stuff, they are licensed to be K-12 school psychologists, not school counselors, that’s different, school psychologists who are doing database decision making in schools. So these are not PhD level, but not undergrads. And the other thing that it’s important to know contextually, is almost no people go into school psychology wanting to do statistics. So none of them are like, “Oh, yes, I love math. And I love statistics. I’m going to be a school psychologist.” So I’m just rare in that all those statements are true for me, but almost nobody, [LAUGHTER] almost nobody else is that true for. So, that’s important context, because I’m talking about 10 students, I see primarily women, because that is who school psychology field draws, who are math phobic, and who in their heads are thinking, “I’m never going to do stats again after this class. I’m just going to get through this. And we’re going to move on.” And so for me, the goal there is to make them realize the power of statistics in their day-to-day future career as school psychologists. And so getting really clear with myself about like, “What’s the point? What’s the goal? Who are these people?” See, notice, I haven’t said anything about a teaching technique or an assessment or anything, yet, it’s just like, what are we trying to do here? And for me, it’s them to not be afraid of statistics anymore, and to be able to use it in their day-to-day lives. And I should say the third one is for them to recognize the power of statistics for social justice and how they could, for example, in their future schools, identify disproportionality in suspensions. Meaning what if your school over suspends black children when compared to white children for the same exact conduct offense or something like that? I want them to know how to point that out using numbers. Because we do know a lot of people seem to believe numbers more than words… not saying it’s okay, but they do. So I want them to be able to use that. So because that is my focus, what that allowed for me to do is really trim down my curriculum. And so I don’t teach a lot of statistics that most people would think surely you teach this, and I’m like, I don’t, because they’re not going to use that as future school psychologists. So that’s one thing I would say is important is cut out anything you can cut out, [LAUGHTER] that’s possibly feasible, because you need the space just in your semester to be able to do this kind of stuff. The next thing that I do, and I did this before ungrading, but it connects them, is the whole class is set up to be really scaffolded. And to follow like an I do, we do, you do approach. And so what we will do is if we’re learning some specific statistic of the day, or the week, or, you know, of the two weeks, first off, give them a general overview of it, not a mathematical way, but in a problem-based way. So what if this is what a school wants to know the answer to? This is the statistic you use for that, now let’s kind of figure it out. And then we will all work through together solving it. And then I will put them into groups. I’ll give them a new data set. But it’s the same exact thing we just did, y’all go do it. And then the homework assignment is again the same exact assignment, but a new data set. And so all that’s like really intentional scaffolding. So hopefully, by the time they have to do it themselves, they totally know how to do it. Now, where does the ungrading come in? In a class like that, to me, it kind of feels like, especially with graduate students, adding letter grades on to a process that has gone from, we’re all working together, then you’re working in groups, then you’re gonna do it yourself. And there’s tons of feedback and community the whole time, it feels almost insulting to put a letter on the end of that deep cognitive work, because by the time they get to doing it themselves, they should know what they know and don’t know, they should know what they’ve mastered and what they still need help with because we’ve been doing it so much. And so it almost just feels natural to when they then turn in that individual work, if there’s something they missed the boat on, I just like, “Hey, you didn’t do this right. Here’s how to do it properly.” And then we’re going to use that skill again later down the road. To me putting a letter or a number on that doesn’t help them anymore. But the real important thing about all of this is that if we never came back and did that one statistic again, why would they ever read the feedback in the first place, because now we’re moving on to a new unit. So at the end of the course, I have some kind of culminating assignment where they pull it all together. And in order for them to be able to make the case that they have earned some certain grade at the end of the semester, one of the course objectives is the ability to use feedback appropriately. So they have to go engage with previous rounds of feedback in order to create a final product that they could use. lobby for an A for. So that’s kind of how I do it.

John: Since you do have to assign a grade at the end of the course, how do you go about that process?

Lindsay: One big thing that I have learned, not unlearned, but learned, about ungrading this year, is that the true ungrading where we never put any letters on anything until the very, very end, when our institution requires that of us, at least for me, and for my context, I think that works best with graduate students. I’ve found over the last year of doing it, that if we have a list of learning objectives, and I also have a list of skills and dispositions that we’re trying to cultivate in them as future school psychologists, if I give them that list, they are very accurate at assessing whether they’ve got an objective or they don’t. So it’s like I never have to change the graduate students’ grades unless they have been too hard on themselves. And then that kind of feels like a gift of like, “Well, this is what I see. You’ve actually mastered everything. So how could this be anything other than an A?” So, that’s good. Undergrad is slightly different, right? They are in a different place, they need more support. And also, they’re not like grad students who have all truly willingly gone on, where undergrads… obviously college isn’t compulsory, but societally it feels kind of like it is. So with the undergrads I’d say what I’m doing there is something that should better be labeled collaborative grading, not ungrading. And we started to see some discussion about this of ungrading from an equity perspective. Some students are so focused, or have been so reinforced… so we connect back to what I was saying about how you reinforce your whole life. They’re so reinforced by a system that does put letters on work, that it requires a lot of unlearning for them and it may be too much to ask within a single semester and usually within a single course. It’d be different if a whole institution was doing ungrading and that institution was set up around preparing students to be successful in ungrading. Then I think we could totally get rid of all the grades. But that’s not my context. In my 50-person class this past semester, there were two students who had experienced ungrading before, 48 who hadn’t. I was kind of excited about the two, honestly. But there were 48 who hadn’t. And so to me, it felt irresponsible to throw them in that deep end. So what we did is a whole bunch of assignments, heavy feedback, all of that. But on the more high-stakes, or slightly more summative types assessments, I did include a rubric, but it was a rubric that didn’t have points, the levels were not included, approaching expectations, meets, or exceeds expectations. And so a lot of people have talked about like kind of a two point rubric or things like that before. So that was my variation on it, just you didn’t do it, you did it but it’s not there yet, or you get it. And so I did include that feedback for them, because I felt like they needed that level of structure, but I didn’t feel like putting letters or numbers on at that point were helpful. But we did bring in letters ‘cause three times during the semester… so at the third, two thirds, in the end… they did a process reflection, which is really common to ungrading where basically the instructor scaffolds the students thinking through their body of work up to that point. Now normally in ungrading, that kind of thing happens at the very end. So they’re thinking about the body of work for the entire semester. I was thinking the cognitive load of that is going to probably be too much for my undergrad students. So let’s have them do it first, just a third of the way in, and they’re going to think through: am I meeting learning objectives? Am I’m meeting habits and dispositions? Can I give evidence for why I think that’s true? And then I have a table at the end of that process reflection that says, from my perspective, as the instructor, these are the kinds of behaviors or benchmarks or assessment types of feedback you would receive that line up with an A. These are the ones that line up with a B, so kind of self diagnose, based on all of this. And so they do that, and we’re only a month or so into the semester. And so then I give them feedback on whether or not I feel like they’re on target with that letter. And so we did that two times during the semester before the final time, which gave us the chance to get on the same page about what letters mean. But it still feels kind of like ungrading to me, because I never put a letter on a single thing that was turned in, like one assessment or one assignment. It was always assess your body of work against these learning objectives and levels of quality, assess your body of work. Next time when I use it with them. I might not call it ungrading, I might call it collaborative grading.

Rebecca: I think sometimes the use of “ungrading” when there ends up being a grade is super confusing.

Lindsay: [LAUGHTER] That’s such a good point, because now there are a couple of colleges where they truly don’t have grades, but the rest of us it’s like there is a grade at the end, y’all. [LAUGHTER] And so I think you have to have a really small cohort that you can spend so much time individually making sure everybody understands like, “Well if it were up to me, there wouldn’t be a letter at the end, but there is…” …making sure everybody internalizes that. But most people don’t teach in a tiny context like that and don’t have that luxury. So that’s why I’m kind of thinking that this kind of collaborative periodic benchmarking of your body of work so far still to me does what Jesse Stommel says ungrading is. One of his definitions is that kind of skeptical eyebrow raised at conventional grading systems. To me, collaborative grading is still the skeptical eyebrow raise. But it also is respecting the context that is our students’ reality and our own reality.

Rebecca: …really cultivates a reflective practice too. And in some ways it’s like reflective grading, reflective practice, or something, you know? [LAUGHTER] I’ve been thinking about this a lot, too. I was experimenting this last semester with such things. And I was really uncomfortable with the term ungrading when there was a grade, ultimately.

Lindsay: Yeah, and you know that bit with reflection, like we’ve known for a long time that metacognition is really strongly correlated with student achievement. And so way before I’d ever heard about ungrading or untraditional assessment and things like that, I was already doing even scholarship in teaching and learning around like, “How can I kindly force my students to reflect? How can I gently get them to actually read my darn feedback? …because I had some statistics from my LMS that showed that only 10% of my students were spending more than 30 seconds on their feedback. And these were on like really comprehensive projects. And the LMS only triggers a view of the feedback if it’s been 30 seconds or more. And I was like, it would take anybody more than 30 seconds to read the feedback, and they’re not doing it. So I’ve been experimenting for a really long time with adding on assignments where you couldn’t complete the assignment unless you read my feedback. And you’ve probably heard of these exam wrappers… is what they’re frequently called. Yeah, I got rid of exams a long, long time ago, but I still had that wrapper thing where it was like, go and tell me what one of your strengths is, according to your feedback. Like you cannot answer that thing for a grade… this is back when I did grading… unless you could read the feedback. So yeah, I think that reflection is where it’s at. I think honestly, that’s what I think this whole upgrading thing is about. it’s about two things: it’s about questioning unquestioned assumptions and assessment. And then it’s also about leveraging the power of self reflection.

John: I think for undergraduates, providing those breaks in the process of the course can allow students to do some course correction, because students tend to procrastinate, as we all do. And if they know that the final evaluation occurs at the end, there may be a tendency to put off doing that reflective practice and the course correction that might be helpful for them ,until it’s sometimes too late. So giving them that feedback that perhaps has a little bit more weight to it, or may be perceived as having more weight in terms of its impact on their overall success in the course, I think is really helpful.

Lindsay: Absolutely. And I will say one thing that I learned this past semester doing it and I added it to what I call my “to fix” document. I have one of those for every course, just a bulleted list of things like “Don’t do that again.” And one thing I added just like a few days ago, because I was turning in final grades a few days ago, was add to the rubric… so that rubric of suggested grades have these behaviors line up with As and these behaviors line up with Bs… add to the A category, “shows evidence of responding to feedback.” That wasn’t one of the things. And there were people where I was like, I’m not convinced that you listen to that three-minute recording I did about your paper because you didn’t necessarily change it. And so I’ve already been reflective myself about that should be one of the learning objectives is learning how to use feedback. And so I’m already going to be changing that in my course.

Rebecca: Leading up to our conversation you mentioned student-centered teaching is one of the places that you unlearned, too, can you tell us more about that?

Lindsay: Yeah, so this one might feel like a little bit of a left turn [LAUGHTER] because we’ve been talking about things that are I feel like usually squarely associated with student-centered teaching, thinking about the student and the instructor as a whole person, me ceding some of my authority, me doing collaborative grading like that all sounds super student centered. But the unlearning piece around student centered connects back a little bit to the risk and margin discussion we were having. But it also connects to something that we have seen is that the people who seem to be the most student centered, will sometimes kind of martyr themselves in service of that value that they hold. And so it will become clear that all of their pedagogical values are about the student. And one thing I have learned is how important it is to support faculty in selecting pedagogical values that are about the teacher as well. And this connects to Chavella Pittman and Tom Tobin’s Chronicle article and I know you all interviewed them about inclusive teaching. And it’s so funny because for a few years I’ve been doing a faculty workshop called “Inclusive Teaching Includes You Too.” And so when that came out, I was like, “What? That’s what I think too.” So, I was like, so excited. Like I immediately messaged Tom and I was like, “This is so funny when this kind of thing happens that the same idea comes out of totally separate areas.” But for so long we’ve talked about student-centered teaching and there’s always this like implicit thing that like teacher centered is bad. But I think for a lot of us, especially those of us who have been at the forefront of student-centered teaching and have continued to like “How much more student centered can I be? How much more student centered?” We’ve gotten to a place where we are thinking that the instructor is irrelevant. Like, I’ll do anything for my students, I’ll make any choices, because it’s for their learning. But I want to make sure that we don’t forget how important we are too. Because if we only do this for the students, and we don’t do this for ourselves as teachers, and really value how important we are to this whole system, then we’re going to end up in that martyr place, we’re going to end up in a place where we’re making choices that lead us to burnout, that do not respect boundaries. And so I’m starting to think about bringing us back to instructor-centered teaching, but redefining what instructor centered means. And that it doesn’t mean sage on the stage, expert on the stage. It means human in the classroom, right? It means I know who I am as an instructor, I know what I bring to the table. And that is at least as important as everything that students bring to the table.

Rebecca: Imagine that, humans in a room, all treated as humans.

Lindsay: I know it sounds so obvious when you say it, but it’s like, but we’re not living in a way that makes us think we believe that. If there were like Martians watching us, they’d be like, What are these beings doing? [LAUGHTER]

John: I think that’s especially relevant now as we’ve come through the pandemic, where there has been so much emphasis in professional development on student-centered teaching. And I think a lot of faculty are experiencing a tremendous amount of burnout, because much of that has involved a lot of additional work on their part. And that sort of balance is important and forgetting your own human needs is not going to be very helpful in the long run if you’d like to continue to be helpful for students.

Lindsay: That’s the ironic thing is that if you are too good at being student centered, you will run yourself out such that you are no longer available to be with students at all. That’s the ironic thing about it. So learning how to set these boundaries, which a lot of times does involve saying no to students, which I think is something that a lot of people think we can’t do if we’re student centered, we say yes to everything. So I think a really important thing for us to be able to do is say no to our students, which feels strange for somebody who has typically conceptualized themselves as a student-centered teacher, it feels like you’re supposed to say yes to everything the students asked for. But there’s this amazing quote from an embodiment practitioner named Prentis Hemphill. And this is what they say… they say, boundaries are the distance at which I can love you and me simultaneously. And I think teaching a lot of the times is love work, even if we don’t like to call it, that it is kind of like living out our values, living out our love for teaching and learning. And that in order to do that the best, I have to have boundaries so that I can teach you and me simultaneously. I can love, I can learn, you and me simultaneously. But I think that will be a huge transition for a lot of students-centered teachers is recognizing that boundaries are empowering, not always limiting.

Rebecca: I think that’s a perfect moment to end on. So we always wrap up by asking what’s next?

Lindsay: That’s a good question. My hope is that nothing is next. [LAUGHTER] We’re coming into summer, we’re also going through some changes on my campus that may or may not have impact on what our year will look like and things like that. And so instead of overthinking about that, I just want, in some ways, to ignore the liminal space I’m in about academic career stuff and say, “You know what, this is a great opportunity for me to not work.” And so I typically teach classes in the summer, it’s not a requirement, it’s something I do extra. This is the first time in six years I have not taken on any summer courses, I’ve taken on summer faculty development, but I’ve tried to put it all in May, or the very beginning of June. So for me, my hope is that what’s next is a lot of reading and gardening and pondering and playing with my new little puppy.

John: That sounds wonderful. [LAUGHTER]

Rebecca: That sounds like you’re putting the instructor first a little bit here.

Lindsay: Right? I mean, I am trying to live out my values and values or boundaries, joy, ease, so like that sounds like that. Yeah,absolutely.

Rebecca: That sounds perfect. Thanks for joining us, Lindsay.

Lindsay: Absolutely. It was great to talk to you all.

John: It’s great talking to you. We’ve been following you on Twitter and have appreciated all your posts and we’re glad we finally had this opportunity to talk to you and I hope we’ll talk to you again soon.

Lindsay: Absolutely.

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

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243. Trauma Aware Pedagogy

Since the start of the pandemic, there has been much discussion about student disengagement in their classes, but little discussion about why student engagement has declined. In this episode, Karen Costa joins us to discuss the role that ongoing trauma has on students and all members of the academic community.

Show Notes

  • Costa, K. (2020). 99 Tips for Creating Simple and Sustainable Educational Videos: A Guide for Online Teachers and Flipped Classes. Stylus Publishing, LLC.
  • Jaschik, Scott (2022). “Provosts Stand Firm in Annual Survey.” Inside Higher Ed. May 11.
  • Thompson P. and J. Carello, eds. (forthcoming, 2022). Trauma-Informed Pedagogies: A Guide for Responding to Crisis and Inequality in Higher Education.
  • Brown, A. M. ProQuest (2017). Emergent Strategy: Shaping Change, Changing Worlds. AK Press.
  • My Fest 2022
  • Brown, A.M. (2021). Holding Change: The Way of Emergent Strategy Facilitation and Mediation. AK Press.
  • Lang, J. M. (2021). Small Teaching: Everyday lessons from the science of learning. John Wiley & Sons.
  • Darby, F., & Lang, J. M. (2019). Small Teaching Online: Applying learning science in online classes. John Wiley & Sons.

Transcript

John: Since the start of the pandemic, there has been much discussion about student disengagement in their classes, but little discussion about why student engagement has declined. In this episode, we examine the role
that ongoing trauma has on students and all members of the academic community.

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John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca:: This podcast series is hosted by John Kane, an economist…

John: …and

Rebecca: Mushtare, a graphic designer…

Rebecca:: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

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John: Our guest today is Karen Costa. Karen is a faculty development facilitator specializing in online pedagogy, trauma-aware teaching and supporting ADHD learners. Karen holds graduate degrees and certificates in higher
education; trauma and resilience; trauma-informed organizations; and neuroscience, learning, and online instruction. She is the author of 99 Tips for Creating Simple and Sustainable Educational Videos, and has served as a facilitator for the Online
Learning Consortium, the Online Learning Toolkit, and Lumen Learning. Through her business, 100 Faculty LLC, Karen offers supportive, fun, and engaging faculty support and development to faculty from all over the world. Welcome back, Karen. Thank
you for having me back. It’s been a couple years, believe it or not,

John: It seems like it was just yesterday, it was like right after we got that announcement about campuses shutting down for a couple of weeks until COVID was over.

Karen: I looked back at my calendar, and I think it was April 2, 2020. So early COVID days, there was so much we didn’t know. And here we are two years and change later, still dealing with so many challenges. Yeah, wild.

Rebecca:: …with this very small pandemic. [LAUGHTER]Today’s teas are… Karen, are you drinking tea?

Karen: I feel that I should be, but I’m not. I wish I could say something clever here. I wrote a book with the words “simple and sustainable” in the title. I’m a simple person. I drink water all day long out of my water
bottle. And I have nothing interesting to share. I can say that I’m very proud that I kicked my diet coke habit… not that I’m judging anyone that still carries that. I have simplified [LAUGHTER] over the past couple years, down to water pretty
much.

Rebecca:: And water is the foundation of tea.

Karen: Oh, there you go. Thank you. [LAUGHTER] I feel better?

Rebecca:: How about you, John,

John: I have something not quite as simple, but pretty close. It’s just a simple peppermint tea today.

Rebecca:: That sounds good. Sounds like the perfect kind of tea for the day, I have a hot cinnamon spice for the day…

Karen: Interesting.

Rebecca:: …which is not my normal choice.

John: When we last talked to you, as you noted, it was very early in the pandemic. And we talked about trauma-informed pedagogy during what we hoped would be, as

Rebecca: said, a relatively short experience. But now we’ve had a little bit more experience with this pandemic and with trauma on the part of pretty much everyone involved in higher ed or in anything else in the world.
So we thought it might be good to revisit the issue of trauma-aware pedagogy. It might be helpful if we start with a review of what’s meant by trauma-aware pedagogy.

Karen: Yeah, it’s surreal that I’m coming back here a couple years later to talk about this. And it’s strange that so much has changed and also it feels like so little has changed as well from a couple of years ago. So
it’s wild… this work. When I spoke to you in 2020, I had been doing this trauma-awareness work on a much smaller scale. And to be honest, I had felt like there really wasn’t a ton of interest in it. I would find other people who are interested
in it and get so excited: “Oh, you want to talk about this.” And then the interest level soared. And I have been sharing this work with so many educators over the past couple of years. And they have helped to inform the way that I think about
trauma-aware pedagogy. So it’s been really wild. In short, in honor of, again, keeping it kind of simple, trauma-aware pedagogy, for me, it’s about looking at trauma through the lens of pedagogy and looking at pedagogy through the lens of trauma.
It is not about being a clinician or aiming to be a therapist for our students. I am always very clear about that with people. We want to have a very clear scope of practice, very clear boundaries. I am not, certainly, a clinician. However, pedagogy
is my area of expertise. So I work with faculty to help them develop a fundamental awareness of: what is trauma? We hear that word tossed around, what is it? And how does it show up in our classrooms? How does it show up on our campuses? It shows
up in our relationships, it shows up in our relationships with colleagues, with administrators, with students, and how does it impact students’ ability to learn? And we can work around that. There are strategies that we can use in our classrooms
immediately to help address some of those things. Certainly one of the things I would add is that I’ve been talking more about this concept of collective trauma over the past six months or so, really with this idea that, again, as you mentioned,
this is still ongoing. And there is really, in my awareness, there is no end in sight. And we see this intersecting with so many other social ills and challenges and climate change. So we are being called to ask questions about the very fabric
of society and higher education. So I’m absolutely still talking to folks about the impact of trauma on student learning and in your classroom. And also, I would say, now, much more of my work is around this idea of collective trauma, and what
is the future we want to create for higher education and the world? That wasn’t very simple, but… [LAUGHTER]

John: …it’s a relatively complex problem.

Karen: Yeah, I did my best.

Rebecca:: Maybe we can start with a little bit of conversation about the impact that trauma has on student learning and some strategies we can use in the classroom and then move up to these bigger institutional kinds of
conversations and system conversations.

Karen: Yeah, absolutely. So, trauma shows up in the classroom… one of the primary ways is how it influences what we call executive function. So those are things like focus, concentration, time management, the ability to
prioritize… Did I already say decision making? …if not, that’s one of them. So we talk sometimes about executive function skills as the little CEO in the brain who is directing everything. And trauma really puts a stress on those executive functions,
our brain actually diverts resources away from executive functions toward survival mode. And I always remind people, that’s really not a bad thing at all, right? That’s why we’re still here, because we learned to focus on our immediate survival.
That is why we’re still here. However, in higher education, when people are focusing on their very survival, that certainly impacts their ability to succeed in that traditional higher education learning environment. So we can come at this from
a lot of different angles, that, again, as I was just talking about, that really begs the question about what is the higher end of 2022 in the future going to look like but in the immediate, what I’ll say is that faculty can do things like simplifying
their messages, not sending out huge info dumps of information, being very mindful about not overloading students. We can offer appropriate supports, such as task lists for each week of a course. Students and faculty that I work with and me, we
love checklists. So things like that can be very helpful. When people are having a tough time deciding “what do I work on next?” …offering, for example, videos with assignment tutorials, to clarify expectations, being flexible with deadlines,
oh, this is such a big one. It does and doesn’t baffle me. There were formal policies put in place in 2020. Faculty were told you really need to take these late assignments, we need flexible late policies, we move toward pass fail. We are two
years into this pandemic, we have report after report after report about the mental health challenges that people are facing… life threatening mental health challenges. And those policies, those flexible learning policies vanished, probably sometime
around spring 2021 or early 2021. And that’s wild to me, like it’s just completely out of alignment with all of the [LAUGHTER] science of learning and the realities of the mental health challenges that folks are facing. This is difficult stuff
to talk about. I literally was just reading a report an hour ago, we just saw record numbers of overdose deaths, looking at the 2021 data. This is the context in which we are all learning. So anything we can do to be more flexible, to be more
supportive, to direct students to additional resources, is going to relieve some of that burden. We cannot do it all, we cannot fix trauma writ large with our pedagogy. I do think we can help to mitigate it. At the very least we can be a kind
word in the midst of this storm for our students.

Rebecca:: There’s a lot of conversation happening about disinterested students. But what you just described, Karen, I think is what faculty are responding to… the inability to plan and make decisions and manage time. And
that comes across as being disinterested in learning, but maybe it’s just not being able to function in our current system.

Karen: I would argue that we are functioning in the way that we were designed for lack of a better word in that we are focusing on our very survival. So one of the analogies that I give people is: if you’re teaching and
a building in this building catches on fire and your students are all running out of the door, and you stop and say “Why aren’t you focusing on my lecture? Why aren’t you focusing on this group activity?” or “We’ve got a big test coming up. We’ve
got a review session right now, what are you all doing? Where are you going?” That is the mindset that so much of this student “disengagement” framing and discussion and discourse comes from. Why aren’t students paying attention to these things
that are not related to their immediate survival? And instead, they are very interested and focused on these things that are very much related to their immediate survival. And when you frame it that way, I think it helps people… well, people who
are willing to face that reality. To consider it in a new light, it feels like we’re blaming students for running from a burning building, for focusing on their very survival. And I would add, we are then putting a pressure on faculty and staff
to put out a fire with their pedagogy. Whether you’re in the classroom or teaching outside of the classroom in a tutoring center or a library, it seems that there is this energy of what teaching strategies can you use to stop students running
from this burning building. And again, we’ve got these students whose very fundamental human rights are being stripped from them, and a huge increase in eco-anxiety, which another way we can frame that is, eco-anxiety is looking at the reality
of climate change and our general failure to act on that. And we wonder why students are not interested in the upcoming exam. I think students are interested in the realities of their lives, and that higher ed is going to have to figure out how
to speak to the realities of our lives.

Rebecca:: I think related to that is also the reality of faculty lives.

Karen: Yeah.

Rebecca:: There’s a lot of focus on conversation on supporting students and not necessarily on focusing on supporting faculty, staff, and all the people that make higher ed run.

Karen: Well, if I may, this morning, there was some data that came out from Inside Higher Ed report, I think it was called the Provost Report, I’m sure we can put it in the show notes. And something like only 4% of Provosts
interviewed said that they strongly agreed that there was a specific plan in place to support faculty and staff mental health. Only 4% strongly agreed with that. How is that not 100%. We have seen this coming…. again, I see a report every day
that is talking about faculty burnout, student burnout, broader mental health issues, and this is not being addressed on campus by our leadership. I really see my work is at the intersection of faculty and student success. And this is a really
big challenge. And to be honest, I am increasingly telling faculty and staff to stop investing their time and energy in places and people who are not investing in them, and to think about how they can create smaller, more inclusive spaces and
communities, regardless of what their administration is not doing [LAUGHTER] in order to protect their wellness and to start working toward creating a better, more inclusive, future for all of us, because so much of our leadership just is not
showing up to do that work.

John: I think one of the reasons why the official policy on campus is to back away from the request for faculty flexibility with deadlines and so forth, is a recognition that faculty have been overwhelmed. But yet, I think
a lot of faculty are still being quite a bit more flexible, and that adds to the stress that they’re dealing with. Because when you have lots of students turning in lots of work at random times, it makes work a little bit more complicated. Do
you have any strategies that might work well for faculty who are trying to be flexible, but still trying to find time to deal with their everyday stress?

Karen: I’m so glad you brought that up. Because yes, absolutely. I agree with you. And I want to come at that from two angles. And I might forget the second as I’m talking about the first. But, the first thing I want to
say here is that institutions could choose to invest in supporting faculty through reducing their course loads and reducing class sizes. Now I know some people that are listening to this just said, “Oh my gosh, Karen, that’s never going to happen.”
It could happen. We make choices about our values through where we invest our time and energy and money. And if your institution, for example, is invested in, I don’t know, I’ll throw out proctoring technology and spending tens of hundreds of
thousands of dollars on these tools that we have increasing amounts of data that they don’t even work, number one, and that they do harm to students, particularly students of color, and students with disabilities. So If your institution is investing
in those, they can certainly choose to re-invest instead in creating systems and structures that allow faculty to have more time to do the work of inclusive teaching, which includes adapting to deadlines and giving students flexibility. It doesn’t
mean you get rid of deadlines, it doesn’t mean you get rid of structure. It means that we meet students where they are and help them as best we can. I want to direct my answer first to leadership and say if this is something that research and
science is showing us that we need in light of the findings we have right now about this mental health crisis in faculty and students, then start investing in faculty and students. So the second thing I would say is to the faculty: we cannot sit
around and wait for leaders to do what is right, we have to act in this moment with what we have. So I’m taking a breath here because there’s so much work to do. And I’m just watching people continue to suffer and struggle. And it seems like the
theme is that leadership is not showing up for people. And what people tell me, time and time again, is that my institution has betrayed me, it has failed me, and I have just lost faith. Okay, I had to get that out. What I invite faculty to do
is to do what they can. So trauma-aware teaching is not self sacrifice. So it is not: “I am going to make myself sick, or put myself into worse burnout or into burnout to take care of my students” …because that in the long run does not take care
of your students. That means that you’re not able to do your work, and you’re not able to support your students as effectively, and we don’t want that. So the first thing that I tell people about trauma-aware teaching is that we have to take care
of ourselves. That is our responsibility as humans, that is our responsibility as educators. And this is murky and messy, but we do our best to take care of ourselves. We say no to whatever we can, perhaps, that doesn’t immediately impact our
wellbeing or our students wellbeing. And we focus on what we can do. We find supportive communities to talk about this in a real way, to talk about the hard stuff. I have been part of communities of faculty who have been able to show up together
and just cry at what is going on and listen to each other and listen to each other’s family stories and life stories. And then we carry on with the work of teaching. So do what you can, this is not about being some perfect teacher, there are things
I could probably do to be more flexible and inclusive, that are just not within my bandwidth. I have a book chapter coming out in a book called Trauma-Informed Pedagogies about this concept of a scope of practice for educators. And I think that
might help some people to put a very practical structure around this. And what it really causes us to ask is: “What belongs to us?” and “What are we qualified to do?” amd “What is not ours or what can I refer to somebody else?” But we cannot do
everything for everyone. We can do the best that we can where we are and continue to take care of ourselves. And I know that so many faculty are doing that already and have been doing that. So, know that it is not your fault if your institution
does not invest in supporting faculty and students. Do what you can where you can and take care of yourself.

Rebecca:: I love that advice. I think there’s some struggle, though, probably for faculty, depending on their position… that some faculty can easily do that and others can’t or can’t do as much or can’t be as flexible
because of their own circumstances. And then students say: “But XYZ faculty does this. Why can’t you do it too?” Do you have some advice for how to handle some of those situations and to support one another?

Karen: Absolutely. So I’m an adjunct myself. So I think that would be one category of folks that we might be talking about here. I have chronic illnesses, I have disabilities, I have ADHD. And I also carry many privileges
that protect me from some of those particular challenges. So again, we can only do what we can do where we are with what we have. In that case, depending on your relationship with those students or with your students in general, one of my pieces
of advice is to talk to and be transparent with students. And perhaps I would have a conversation with them about how faculty, in general, are not always going to teach in the same way and the pros and cons of that. And I also might enlighten
them into the fact that different faculty have different resources at their disposal and different expectations. I would start by being transparent with students. And then I would certainly, to the extent possible, be raising my hands… I say that
to people a lot, raise your hands to whatever extent you can with what power you have, to administration, in meetings,amongst leadership to say this is the reality of what is happening. This is what my students need. This is the bandwidth that
I have to give it to them and the limitations that I’m facing them. And we need to invest in faculty and students. The more of us that are pushing for that… Do I expect them to listen? No, but I long for the day when they will. And I will continue
to ask, for as long as it makes sense. And the other thing I would say is to faculty who do have that privilege and power, we need your voices to be advocating for us on campus. So we need you to be calling for an investment in faculty and students
in a way that supports the least resourced among us.

John: Over the course of the pandemic, faculty became much more aware of student trauma that had always been out there, but it became so much more obvious. Do you think that’s something that faculty will carry forward
into the future, or as we move more to traditional classroom teaching, will people forget some of the inequities that our students face?

Karen: I would like to believe that we are facing a future where we will have the luxury of forgetting, I do not think that is the future that we are facing. If I’m being completely honest, I think that what’s coming is
going to be… I’m mindful of saying this… but I think that what’s coming in terms of climate change is going to make the past two years look not as difficult. And they were incredibly difficult. I think we are going to face increased challenges.
I say to people, pandemics are a symptom of climate change, we can expect more and more intense and more frequent pandemics, in addition to all of the other life threatening, species threatening, impacts of climate change. So I don’t think we’re
going to have the luxury of forgetting, I will say that the vast majority of faculty that I work with are incredibly caring, are curious about what they can do to support students. That’s not where my concern lies. I’ve been reading a lot of the
work of adrienne maree brown. She talks about and writes about a system called emergent strategy, and it’s about shaping change. And I’ve been really diving into her work, thinking about how do we shape change in higher education. And one of her
mantras is “small is all.” So we get together in these small communities. And we make these small choices and changes, whether it’s raising our hand and a meeting, or giving a student an extension, and we recognize that every small act matters
and builds towards something bigger. And the faculty that I work with are doing that work right now. What I’m trying to figure out is where do we go from here? If our leadership and administration are focused on this idea of “it’s post pandemic,
it’s the new normal, everything’s wonderful, everybody’s back on campus, isn’t this great?” …and they are refusing time and time again to address the realities of our lives. Where do we go from there? And again, I’m increasingly finding myself
telling people: “think about where you are investing your time and energy, and if that makes sense for our current reality and the future that we want to create.” And I hope that administration and leadership will start to get on board more with
that. I think faculty and staff, by and large are, with some exceptions, are already doing so much of that work.

Rebecca:: Karen, what’s the future that you want to create?

Karen: You know, I’m hosting a workshop on this, part of My Fest 22, a group of educators are putting this together. And we’re gonna get together for 30 minutes, because small is all. And we’re going to talk about emergent
strategy. And one of the questions is: “What is the higher education that we want to create?” I will say that as somebody who is fairly newly diagnosed with ADHD, that I have been part of communities in the past couple years, with fellow ADHD-ers
where we get together online, which is accessible for me, and we ideate and we create and we’re weird, and we’re wonderful, and there’s not really these rules and boxes that we’ve so long been forced into. And it’s just like an explosion of creativity
and goodness. And I was at a conference recently. There was a lot of sessions, it wasn’t for ADHD folks, but the session I went to was about ADHD folks. And later in the day, the conference organizers said this was our most engaged session. One
of the things I think about is having our ADHD learners, our disabled learners, our neurodivergent learners, really centering them in the future of higher education. We are the ones who are coming up with new ideas. We are the ones who see connections
between ideas that other people, neurotypical people, don’t see. We are the ones who have often suffered greatly and been let down by institutions and been so savvy and strong in adapting and figuring out how to do it with no support. And I would
love to see a higher education that starts to center these learners and these educators. Because the sky is the limit, there are no bounds to our brains. So I would love to see a higher education that does that. An example of that: I like to go
really big and out into outer space and then bring things back down to planet earth for people. We have long had these centers for… sometimes they’ve recently been called Centers for Disability, but they were long the Disability Center, Center
for disabled students, different names, but they’ve been focused and grounded in that accommodations model. We’re starting to see centers for neurodiversity pop up. And they are not just for students who have a formal disability diagnosis, they
are for all students, because we need to educate non disabled or pre-disabled folks. And we need to educate folks without learning disabilities, about the gifts and challenges of these populations. And they are centered around… I use the term
strength-based, challenge aware, so they’re not deficit based. And I really think these could be sort of hubs for a new, brighter, more colorful, more interesting, more inclusive, higher education. They are few and far between right now. But when
I talk to campuses about ADHD, people get very excited about this idea. I was at a workshop with a school in New Jersey a couple of weeks ago, and someone said, “I’m starting that on this campus.” And I was just like, “Oh, my gosh, this is emergent
strategy.” This weird lady named Karen showed up to talk to your faculty, and you got this idea. She learned it from somebody else. And now this person feels motivated to create the center on their campus for neurodivergent students. What could
be next? Those are the reasons to be hopeful when we see those small connections and people sharing and building off of each other’s ideas. And I could go on and on, but that was the first thing that popped into my mind for a future for higher
ed. So I’m gonna trust that it came into my mind for a reason. But there’s so much there. And I think that question is really important for everybody to ask themselves. So I’m glad that you asked me. Thank you.

John: Could you comment a little bit more on the focus that many faculty and administrators have had concerning student disengagement during the pandemic?

Karen: Yeah, my primary goal is to really help us reframe this idea of student disengagement, which often is equivalent to student blaming, and putting the weight of the world on faculty and staff. As I mentioned, that
Provosts’ report, I have never, other than when it came out of my own mouth, heard anybody talk about provost engagement or provost disengagement, I would like to see that on the cover of the Chronicle, or on the front page of Inside Higher Ed.
Why aren’t we talking about that when only 4% are saying we have a concrete plan in place, which leads me to believe 96% aren’t doing that work. So let’s talk about provost disengagement with the realities of students and faculty and staffs lives,
I would like to have that conversation. So we got to be curious about the systems here. Why are we so hyper focused on this conversation about student disengagement? One, we got to reframe the fact that students are very engaged in taking care
of themselves and their families and communities. And why aren’t we focusing on leadership and their engagement? Higher Ed doesn’t live in a bubble. What about our elected representatives engagement with the reality of students and faculty and
staff lives, the judicial systems engagement, we could go on and on here, but we zone in on students, and we blame students and then again, we wonder why faculty aren’t putting some pedagogy on it to fix it all. So that was the main thing I want
to invite people to think about is whenever you hear that phrase, student engagement or student disengagement, to think about systems, to think about power, to think about whose engagement we aren’t talking about, and to be really critical and
thoughtful about that conversation,

Rebecca:: I really agree with you, Karen. I’m always thinking about the design of things as a designer. And so what was this designed to do?

Karen: Yeah.

Rebecca:: …and what does it support? And how does the design need to change if we want things to change?

Karen: Right.

Rebecca:: …but we have to be willing to redesign.

Karen: Yes, I love that. And I have that design background as well. And we have to be willing to redesign. Is this the higher education that we need in this moment in time? That’s a scary conversation to have. I’ve been
prepping a workshop and one thing I have in there is what I’m calling “the great letting go.” But I think we’re going to have to let go of some really deeply held attachments in higher education and in our teaching, to redesign for the world that
we have now for the students that we have now, for faculty and staff. We are entering into what I suspect is going to be a really intense volatile era. And all hands need to be working toward, again, creating, imagining this brighter future. And
I’ve been saying this a lot lately, higher education was built to exclude me, it was built to exclude, I would say, most of us who are currently teaching and learning in it. And so many of those systems and structures that were built around exclusion
are still how we do business and how we teach and learn. So I talked before about where are you going to invest your time and energy? I’m very careful lately about where… it’s something I learned in the pandemic, and I had learned it before, but
I learned it even more. Where do I have power? Where don’t I have power? Where do I want to invest my time and energy? Who do I want to spend time with? Who do I want to learn with? And I want to be with people who are looking to create that more
inclusive, more colorful, brighter, higher education.

Rebecca:: I think there’s probably many of our listeners who are ready to do that too. [LAUGHTER]

Karen: Oh, absolutely, absolutely.

Rebecca:: There’s many of us that would like to see change and are working towards change, so we’re glad that you’re speaking out, Karen.

Karen: And that’s why I have adrienne maree brown’s books next to me. Sometimes I just hold on to them, adrienne maree brown’s books: Emergent Strategy, and then I recently got her book Holding Change. So I think one of
the critical conversations we can be having right now is how do we shape change? That is a question that adrienne maree brown is asking. How do we work toward this higher education that we want to create and a world where people all have enough,
and where everybody can show up as their weird and wonderful selves and be supported and learn together? And do that in service of not only humanity, but the entire planet and all species. What does that look like? And emergent strategy is a tool,
it’s a tool to help us shape change. When you’ve got no resources, when you’ve got an administration that does not seem to be willing to acknowledge these realities, people who are interested in protecting the elite, rather than opening up these
systems, what are you going to do? How are you going to move through your day? And I feel like why I’m so drawn to emergent strategy is it gives me answers about how to do that work. Small is all. What can I do? What small thing can I do to move
this idea or conversation or energy forward in this moment. And I do the next best thing. And that’s been so helpful for me.

Rebecca:: I love the idea of taking these small steps. It makes it much more manageable. Yeah, exactly.

John: And making small changes that make your classes more inclusive so that they do work for everyone, no matter what challenges they face, can do a lot to help our students.

Karen: Absolutely. There’s a book series, I know Jim Lang, and I think Flower Darby did it online, called Small Teaching. So these ideas are out there, they’re circulating. And I think the more of us that are gathering,
again, in these smaller, inclusive communities. Divest from the spaces that are not supporting us, take your time and energy away from those and put them to where this work is already being done. So many of our marginalized communities have been
doing this work for centuries. Let’s invest our time and energy more mindfully to intentionally shape change in higher education.

John: It’s also very similar to Tom Tobin’s notion of the “plus one” strategy, make small changes and do it incrementally and it can add up to a much larger change over time.

Karen: Yeah, and we can do that in our classrooms. And I think we can also do that in this broader work as advocates for higher education as a whole and moving again toward a more inclusive system or redesigning the system,
as we just said: plus one, small teaching, emergent strategy. We have systems in place that we can look to to do this work.

Rebecca:: Culture changes when the people involved in the culture make a change.

Karen: Yes.

Rebecca:: So we always wrap up by asking what’s next?

Karen: I have some fun things planned coming up. Again, I’ve been really focused on doing the work that just feels right in my body and that has a spark. I mentioned that emergent strategy workshop coming up. I am the,
I guess, person who will be welcoming people but not actually facilitating a Zine workshop. Remember Zines from the 90s? We’re going to get faculty together to do that work. And I also have imminently, hopefully, some really cool workshops around
what we’re calling climate action pedagogy or CAP for short. So helping faculty to infuse principles of climate action into their classroom. It will involve if you couldn’t figure it out already, it’ll be relying on principles of emergent strategy,
which is really exciting. And then I’m taking time off this summer. I’m very excited for that and protective of that time. So, good stuff coming up, again, very focused on small communities, supporting faculty and students, investing in faculty
and students, and doing whatever small thing I can where I am. I don’t know what’s coming, I get absolutely overwhelmed at times, and hopeless at times. And what I find really is critical for my mental health and for my work, is to just ask that
question, take that time to feel that way, and then to ask that question: “What can I do? What small thing can I do?” …and the future is really quite terrifying, but what I’ve realized lately is that I’m gonna go out swinging and fighting. And
I’m not certain about really anything, but I know that I’m going to do everything that I can, while I can to make this world a better place.

John: We very much appreciate all the work that you’re doing.

Karen: And to you all I want to say that, I was sharing with

Rebecca:, earlier, I’ve been working on a podcast, it’s going to be 10 episodes, and I know how many episodes you all have recorded, and I knew it was going to be more work than I thought it would be. But it’s definitely
like that, and then some. So thank you all for investing your time and energy into holding this space for educators. And I have a new glimpse into how much work it is. And we so appreciate all of the work that you do.

John: It’s a lot of work, but it’s also a lot of fun. And we get to talk to some great people like you.

Karen: Good.

John: Thank you.

Rebecca:: Twice. [LAUGHTER]

John: Three times.

Rebecca:: Three times, yeah.

John: Actually, we first talked about 99 Tips for Creating Simple and Sustainable Videos….

Karen: Oh my gosh.

John: …which is something that our faculty have loved.

Karen: Okay, that was lost in the pandemic brain. So that’s interesting. People send me things that I’ve written or said, and I go: “That’s really nice. I have no recollection of that, but it’s really nice.” [LAUGHTER]
Our brains make choices. [LAUGHTER] Thank you. Third time’s the charm. It’s great to be here with you again.

Rebecca:: Well, thank you so much for joining us. We always appreciate having you and value everything that you do.

Karen: Thank you.

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca:: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

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238. Engaged Teaching

The past two years have been challenging for teachers to navigate and be excited about. In this episode, Claire Howell Major joins us to discuss what it means to be an engaged teacher as well as practical resources to support teachers on their journey. Claire is a Professor of Higher Education in the Department of Educational Leadership Policy and Technology Studies at the University of Alabama. She is the author or co-author of several superb books and resources on teaching and learning.

Show Notes

Transcript

John: The past two years have been challenging for teachers to navigate and be excited about. In this episode, we discuss what it means to be an engaged teacher as well as practical resources to support teachers on their journey.

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John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

[MUSIC]

Rebecca: Our guest today is Claire Howell Major. Claire is a Professor of Higher Education in the Department of Educational Leadership Policy and Technology Studies at the University of Alabama. She is the author or co-author of several superb books on teaching and learning. Welcome back, Claire.

Claire: Thanks, I’m delighted to be here, John and Rebecca. Thanks for having me again. My second time, so yay.

Rebecca: Love it!

John: We’re really happy to have you back again. And our teas today are… Claire, are you drinking tea?

Claire: I am not. I’m drinking water.

Rebecca: John. I have a supreme English breakfast today.

Claire: Nice. Good choice.

John: Supreme as in?

Rebecca: It’s supreme.

John: Okay, we’ll leave it at that, and I have an Irish breakfast today. So part of the same empire there.

Rebecca: Yeah… [LAUGHTER]

John: That supreme empire.

Rebecca: I was going to say, is it very supreme? [LAUGHTER]

John: It is just Twinings Irish breakfast.

Rebecca: So we’ve invited you here today to discuss Engaged Teaching: A Handbook for College Faculty, your newest book, co-authored with Elizabeth Barkley, and its relationship with the K. Patricia Cross Academy. Could you first tell us a little bit about the creation of the K. Patricia Cross Academy?

Claire: Sure Rebecca, I would be delighted to. The Cross Academy is a resource that Elizabeth and I developed, in part, to honor Pat Cross, and her many, many contributions to higher education. Pat had just an amazing career in higher education that started really in about the mid 50s. And she finished her work in the mid 90s. And she served in a ton of high level administrative positions: at Cornell, at Berkeley, and at Harvard. And these were really high level positions at a time where it was pretty difficult for women to get high level positions. And she just did an amazing job and was really respected for her work as an administrator, but also for her work as a researcher. And you probably know her Classroom Assessment Techniques with Tom Angelo. It’s a fabulous book that shares formative classroom assessment techniques, and it has been used far and wide. I use it myself on a regular basis, and it’s been around for a long time and is still just a great tool. In that book, Pat and Tom developed a format for the assessment techniques that Elizabeth, Pat, and I used when we co-authored our first book together, Collaborative Learning Techniques. And it also served as the model for several of our later books, including Student Engagement Techniques, Interactive Lecturing, and Learning Assessment Techniques. And those techniques became the basis and the foundation for the Cross Academy. So that’s where it came from, but in addition to honoring Pat for her work, we also wanted to share information with faculty. We wanted to make some of these techniques a lot more accessible, so people didn’t have to necessarily go buy a book. That they could go to an online resource and pull that information anytime, anywhere, and also for free. We just wanted an open resource that could help faculty, and help faculty in short chunks. Each of our videos is about two to three minutes, and so it’s not a huge investment of time to go watch two or three minutes of video to get a great technique that faculty can try out in their own courses, and hopefully find a good use for. So our purpose there was twofold, to honor Pat and her work and also to widely share information that her work was foundational for, and we developed it from there and wanted to share that information with others.

John: At the teaching center here, we shared many resources with our faculty during the course of the pandemic. But the one that was most appreciated by faculty, based on the number of responses, was the K. Patricia Cross Academy resources. People wrote back saying how very useful it was, and how they wished they had seen it earlier and it’s gotten a lot of really positive responses here on campus, and I’m sure everywhere.

Claire: Well, thank you for that, John. I’m just delighted to hear it. It just warms my heart to hear that your faculty have enjoyed it. We have had a lot of visitors to the site, over 200,000 at this point. So I do think we are accomplishing that goal of sharing information with faculty. And we’re always just delighted, and so pleased to hear that people are finding it useful. That they are using the techniques in their own classes… so, just great news.

John: There’s so many other resources out there that describe some of the techniques that you have there, but they’re usually text based with maybe some images, or there may be a YouTube video or there may be some handouts attached to the text and so forth. But what people seem to really appreciate with this, and what we really appreciate with this is… you’ve got all those resources together in a really nice efficient arrangement. And you’ve devised a site where it’s really easy to find this material. You have a number of ways of indexing it. Could you talk a little bit about the ways in which people can access the information on the site?

Claire: Sure, sure. The site currently consists of 50 main videos, and each video is focused on a single teaching technique. For example, quick writes, or digital stories, or case studies and so on, and all of these techniques can be sorted in several different ways. You can search by the activity type, is it an assessment technique? Or is it a group learning technique? You can sort by the problem that it solves, for example, are you having trouble with student engagement? Are you having trouble with student attention? You can sort that way, and you can sort by Dee Finks’ learning taxonomy. So is it for foundational knowledge you’re trying to use the technique for? Are you trying to help students develop higher-order thinking skills? Are you trying to help students learn how to learn? And so the site is sortable in all those different ways, but it’s not just those 50 techniques. Each of those 50 techniques also has an online version. So we developed 50 additional videos, where we say, “Okay, here’s what a jigsaw is,” in the main video. And then in the accompanying video for how to do it online, we would say, “Here’s how you do a jigsaw in an online course.” So we have 100 videos really, because each of the 50 has the online version. And in addition to the videos, because you know, I’m pretty much a text-based person. I love to read, I love to see things in writing, I love books, all of those things. But we also have the techniques in downloadable templates. So in addition to watching the video, you can download a written version that gives you the quick and dirty of: here’s how you do it… provides the rationale for it. It gives an example of how it’s done in practice, a lot of times those examples come from my courses or Elizabeth’s courses. But there’s also worksheets space for faculty to record their own answers. And we also have a blog on the Cross Academy site, which we call CrossCurrents. And the blog publishes monthly, and we have different write ups each month of things that are timely and topical for teaching. And so we might discuss blended learning, for example, in a video or a blog, or another blog might be: “here’s how you can get students to read for class.” So we have all those different features in the Academy.

Rebecca: I love that everything is so bite sized, so that you can curate your own kind of collection of things to share as well so easily because the examples aren’t embedded in other examples. Which is sometimes you know, you might have a video or a workshop on good techniques, but then they’re all in the same thing. You can kind of separate them out, which is really nice. [LAUGHTER]

Claire: Yes, thanks Rebecca. We think so too, and part of that is, we know how busy we are. I mean, gosh, right now especially, faculty are just overwhelmed with teaching, with research, with service, with whatever we’re doing. And it feels like now it’s even more so than, say, pre-pandemic, because there’s so much more emotional labor to engage in. And it’s just a lot of work. So how do you find time to work on your teaching, and that’s one of the things we wanted to do is make everything easily accessible, like I said, where you could learn something new in two to three minutes, or a five- or ten-minute read of a blog post or something like that. So the goal is to make it manageable, and very, very useful and very practical.

Rebecca: And such a great model for what we should be doing for our students.

John: One thing I do have to wonder, though, given what you just said about all the challenges that faculty are facing is… how you’ve been able to stay so incredibly productive with all of these books. I think you’ve written more really good books on teaching and learning than most faculty have ever read.

Claire: Well, thank you. I think that’s a compliment, [LAUGHTER] I’m gonna take it as one.

John: It is. I’m really amazed. [LAUGHTER]

Rebecca: Please teach us the ways. [LAUGHTER]

Claire: I think there are maybe a couple of reasons for that. One, I have a Bachelor’s and Master’s degree in English. So my background is in English, and in English you learn to write a lot and you learn to write quickly, right? [LAUGHTER] Or at least in my degree programs that was one of the features, but the other thing is that, maybe because of that degree is, I process by writing. I learn things by writing. It’s how I take in information and understand the world. So a lot of the books I’ve written and co-authored with Elizabeth and other people. You’ve met Todd, and Michael and some of the other folks that I’ve worked with, just wonderful, fabulous folks, but one of the things that I think I try to do is learn something. And when I’m learning something, I’m usually writing stuff down about it, and by the time I’ve written all the stuff down that I’ve learned, then I think, “Well, I can just share this with other people,” right? I’ve done all this work to try to understand something myself, to think through it. That’s something I can share with others, and that’s certainly how the first book that Elizabeth, Pat, and I developed together, the Collaborative Learning Techniques, came about. I was really struggling with collaborative learning. It is hard to do that well. But the benefits are worth it because the research is really clear on that. It helps students learn, it helps develop their learning outcomes, it helps them get along with each other, it helps increase understanding and awareness, it really benefits marginalized students, it benefits not marginalized students. I mean, the research is really clear that it is a fabulous technique. And so I just wanted to learn how to do it and learn how to do it well, and so I started digging into everything I could get my hands on, and trying to pull it together, and synthesizing it. And I talked with Pat Cross about it, and Pat said, “You know, we should use that classroom assessment technique format for this book. And by the way, Elizabeth Barkley is going to be writing this book with us,” and that’s how that got started. Anyway, I think that’s mainly it. It’s me trying to learn and I’m on a constant quest for trying to learn new things, and I just try to share that information when I can.

John: And we all benefit from that . Thank you.

Claire: Thank you.

Rebecca: So glad you’re so curious. [LAUGHTER]

Claire: Yeah, I guess so. I guess I’m curious or motivated by challenges that I’m facing. So either way, either way.

Rebecca: Can you talk a little bit about how Engaged Teaching, your new book, relates to the Academy?

Claire: Yes. So I think there are a lot of different ways it relates, but I’ll say this, we wanted to write a foundational, or introductory book for college teaching. So one of the things I try to do in my work is, I’ve mentioned how busy faculty are, I want to put theory and research into the faculty’s hands in ways they can use it to improve their own teaching and learning. And those have been narrow slices, like collaborative learning, like learning assessment techniques, like interactive lecturing, some of those things are pretty focused. And so Elizabeth and I were talking about it, and we decided that it would be really useful to have a foundational text that does basically that. That draws together the theory and the research, but we’re both very, very practical people. We want things that help faculty in their day-to-day practices, that they can take away immediately and use something from. So we had the Cross Academy that have those takeaways. You can use this in your class tomorrow, watch this video, take it to your class tomorrow, or take it to your class in an hour. But we wanted to provide the theory and the research that supports that and some of the broader practical tips. So that’s kind of how it came into being. That we wanted this broader foundational book to give the techniques some context, and to give it some foundation and some grounding in the work. So they do talk to each other. Like I said, the book is the foundation, and the techniques are the very practical: “Here’s how you carry it out.” Although the book has that too, the practice parts, but it’s bigger practice, it’s more like a general tip. Whereas one of the tips might be, “Use small groups in your teaching,” and then the techniques are, “Hey, use a jigsaw,” or “Hey, try a think, pair, share.” So they are connected that way.

John: And you describe those linkages in the book and have a table of how those techniques tie back into the chapters to make it easier to do that cross referencing.

Claire: Yes, that’s right. And we mention the techniques within the chapters where we find them particularly relevant. Many of them can cut across a lot of different chapters. But if you’re reading the chapter on collaborative learning, we mentioned techniques that are on the Cross Academy site that are focused on group learning, and so forth.

John: The title of the book begins with “Engaged Teaching.” How do you define engaged teaching?

Claire: That’s a really good question and I think engaged teaching is a really interesting and important concept right now. You read things in The Chronicle of Higher Education… faculty are disengaged, students are disengaged, etc, etc… I’m not sure I believe that exactly. I know we’re tired, right? [LAUGHTER] I know that we’ve dealt with some things through the pandemic, and it’s taken a toll. But I think the engagement is still there, and I think to be really effective teachers starts with being an engaged teacher. One leads to the other. Being engaged can get you to be effective. So I think of engaged teaching as two things, it’s a foundation and also a process. And the foundation is an intellectual foundation. And that involves the knowing what, the knowing why, and the knowing how, and that’s how each of our chapters is structured. Every chapter you’ll read there’s a “what this topics’ about,” “why this topic is important” (largely drawing on the research), and then “how you can do this particular thing in practice.” So that’s the foundation, the intellectual part of that. And the process is implementing that in key areas of teaching and the key steps that we have to undergo. And that is developing our own knowledge. It means planning a course, it means creating a positive learning climate and choosing and using the appropriate instructional methods. And it also involves continual improvement of our teaching practice. So it’s going through each of those phases of teaching and thinking through the knowing what, the knowing why, and the knowing how.

Rebecca: When I think about engaged teaching, and as you’re describing things, Claire, I also think about reflective practice and how they’re tied together. And the idea that you have to observe what you’re doing to be fully engaged, or take time to reflect on that, to really dig into the research or to know what techniques you want to look into, or to recognize that you’re struggling with something.

Claire: Right, and I think that’s a key point. And I think the idea of reflective practice is kind of an overarching idea of the book. But we also have a chapter on that, on being a reflective teacher and using reflective practice in your teaching. So absolutely, they are definitely related.

John: For our listeners who have not yet picked up a copy of the book, could you provide an overview of the different sections of the book?

Claire: Sure, part one is about foundations of teaching and learning. And in that we start with engaged and effective teaching, and what engaged teaching means, and how that can lead you to effective teaching. We also think through pedagogical content knowledge, and that’s a specialized kind of knowledge that faculty have that no one else has and it’s really important to develop that, and we think about how to develop that. We also talk about student learning, which I think is really important and it’s something we don’t always have formal instruction on in our graduate programs, or prior to teaching our courses. But we think it’s really essential to understand what your views of learning are, and how students learn, and what can be challenges to student learning, and then how they can overcome those challenges. So it is a very foundational: “Here’s teacher knowledge, here’s student learning, and here’s some things you need to know.” Part two is about planning, and that involves thinking about learning goals, objectives and outcomes, everybody’s favorite, right? But those are more and more essential in today’s society [LAUGHTER] they say. We all have to usually do those for all kinds of reasons. For accreditation purposes, because we have to post our syllabi, and other things, and because it is just a good idea to do. The research shows that it helps improve student learning. If you have this kind of clear path laid out and know where you’re going, it helps you know how to get there. We also, in that section, talk about assessing and grading, and we talk about visual elements in teaching which is, I think, an under-thought-through aspect of teaching, but I think it is important to the planning process. And that could be from your syllabi to your slide decks to your online LMS or whatever. There’s a lot of visual content that we share with students that I think we can improve and really think through and do a good job on. Part three is about the learning climate. We think about student engagement and motivation. We talk about community and how to build community in classes, and we also think through and talk about how to promote equity and inclusion in teaching. Part four is about instructional methods, and we cover three big ones there: interactive lecturing, discussion, and then also collaborative learning. And then finally, in part five, we focus on improvement. And we talk about reflective teaching and assessing and evaluating student teaching from beyond student opinions of instruction, right? Some other ways to go about it. We do talk about student opinions of instruction and some of the challenges with those, and some of the benefits with those, but also thinking beyond that, and other ways to assess and evaluate teaching. And then our final chapter is on the scholarship of teaching and learning, and how we can go that extra step in collecting data, understanding data, and sharing that information with other people.

Rebecca: So basically, the textbook that none of us had when we started teaching. [LAUGHTER]

Claire: That was kind of the idea. Yeah, absolutely. I teach a course on college teaching, and this is what I would want my students to know.

John: And it’s everything from the basic theory of course design, implementation of the course, and looking back and seeing what worked, and what didn’t work, and what you could do better. It’s pretty much everything faculty need to do to become an effective teacher, or an engaged teacher.

Claire: Maybe not everything, but we definitely try to cast a wide net and cover a lot of important topics that we hope will benefit people from thinking through a little bit more.

Rebecca: I really love that this particular text includes an introduction to the scholarship of teaching and learning too, because it’s an area that many of us might want to engage in, but are never really exposed to necessarily, at least early on. You might stumble upon it [LAUGHTER] as opposed to it being like formally introduced.

Claire: Right, right, and there’s so much good work in that area. I mean, that field is really growing, and they’re just more and more articles being published, and I think it’s wonderful because so many times teaching is very isolated. We go behind our closed doors, or we sit behind our screens, and we teach our courses, and it stops there, and our students go out, and that’s wonderful, and carry on. But we may have faculty teaching the same courses at other institutions who never hear anything about what we’re doing, and if we can contribute to that knowledge then we can all get better. It helps us all level up just a little bit to be able to hear what other people are doing, and what’s working, or what’s not working, and to have that data I just think is really great. So I hope people will look at that and think, “Gosh, I could do this. I could go out and do an article on my teaching and share that with others.” I think that would be a fabulous, fabulous outcome.

Rebecca: Can you describe to our listeners, maybe a couple of your favorite teaching techniques or other nuggets from the book?

Claire: That is such a hard question, it’s like choosing your favorite child. [LAUGHTER]

Rebecca: All right, just an example, just an example, it doesn’t have to be your favorite. [LAUGHTER]

Claire: No, no, I’m gonna give you a couple. I have used, I believe, every single technique we have on the Cross Academy site, and so I have personally field tested them all, and I think Elizabeth has as well. And there are some ones that I turn to over and over and over again. Quick writes are one, I think background knowledge probe is another one, case studies I use quite often. There are two that I turn to, I would say, more often than others. And one is the digital story, and that’s where students create videos, and in these videos they describe how their own personal lives connect to the course content. And I like to use these early in a course to help students introduce themselves to each other, and also because it puts them in a mind frame of understanding, “Oh hey, I do have important knowledge and experience that relates to this course,” and that’s pretty good. And I have seen students just produce really, really wonderful, fabulous stories, and it’s really heartening. They share things and it’s just really powerful to see these. So I do love that one. Another one that I really love is a personal learning environment, and that’s where people have digital resources that they can use to learn more about their course content later on going forward. And it’s basically they create a concept map that’s got nodes and ties to the resources that they could use, and it could be people, it could be websites, it could be books, it could be journals that they’re going to consult going forward. But I often like to end a course by having them develop a PLE where they can say how they can continue to learn about the course content going forward. So those are two of my favorites, I think.

Rebecca: Those are good favorites. I like those two.

Claire: Yeah I like them, they’re good. And they work well both online and on site. So they’ve got some flexibility that way.

Rebecca: Just mentally noting like, “Yes, yes, that would be a really good way to end my class.”

Claire: Right?

Rebecca: Yes, maybe I should update my syllabus. [LAUGHTER] Re-writing the assignment in my head as we’re talking. [LAUGHTER]

Claire: Yeah, it’s one of my favorites, and they get really detailed with them. And they have all these mapping tools you can use like Popplet, or Buble.us, or whatever the newest programs are and they make just beautiful illustrations, and get really complicated maps, and do have very clear content sources that they can seek out in the future. And I think that’s great. And I love seeing the people that they choose. It’s really fun to see.

Rebecca: I imagine anything that doesn’t say “just Google it” sounds great. [LAUGHTER]

Claire: Yeah, although sometimes Google does pop up on one of the resources in the nodes. They do mention Google and that’s fair, right?

Rebecca: As long as it’s not the only node. [LAUGHTER]

Claire: No, it’s not. It’s never the only one. So I’m teaching this college teaching course, and I had them do a PLE for this course and they have all kinds of people who were out there talking about teaching. They have all kinds of books that we’ve discussed in class and journals that focus on college teaching, conferences that are related to college teaching. It’s really elaborate and intricate. I never really specify, you could specify how many nodes and ties they have to do, but I never do and they have not yet disappointed. They’re always really very thoughtful and well done, and really nicely mapped out resources.

Rebecca: I’m sure as the instructor that gets to look at all of them your own really expands. [LAUGHTER]

Claire: It does, right, right? Yeah, that’s a good point. They have great suggestions. They really do.

John: I really liked the way you described bringing students into the discussion though, by thinking about how it applies to their life and building the relevance and salience of the material, and then preparing them at the end to become lifelong learners. So you’re really bringing students into the conversation in the discipline in a way that a lot of classes don’t.

Claire: Right, yeah. I think it’s really important, and so I’m teaching this course that I’ve mentioned a couple of times now, online this semester. And students are really great and really open, and there are a few things that I’m doing there that I think are interesting. One of the things that I do is, instead of having them submit assignments, they submit everything through the discussion board, and so they all see each other’s PLEs, they all see each other’s digital stories. It’s sort of like a gallery approach to assignments and I love it, you know? And nobody’s complained about it yet. So I think that’s good. I will say I’m teaching graduate students, I might have a different approach if I were doing undergrad. But at the graduate level, they seem very willing to share their information with each other. And they always say that they learn from looking at each other’s posts, that they always think of things that they would not have thought about if they had just been submitting online. And so I do think it’s very important to have the conversation, and the students involved in the direction. Another thing I think is interesting is that I do a questions and comments section on each module. And that’s all it says, if you have any questions or comments, post. They have no reason to post there, and the first time I tried that I thought, “No one’s ever going to use this,” but they do. They get in there and they post, they post thoughts about readings, they post questions to each other, they respond to each other’s questions. And I don’t get very involved in that unless there’s a question that hasn’t been answered, then I’ll answer it. But mostly, that’s a self sustaining thing where students are just self managing the board and helping each other out and talking to each other without the instructor telling them to, and without a lot of monitoring, so that’s fun. So yeah, students are fabulous. I love involving them. I love hearing from them, and I love giving them a space where they can share and talk to each other.

John: And it sounds like they’re quite engaged.

Claire: They are, they’re great, they’re great.

John: The use of a discussion board for students submitting assignments reminds me of an earlier discussion we had on a podcast with Darina Slattery. She called the activity E-tivities, where all the work in her course… it was also, I believe, a graduate course in education…, was done through discussion board submissions. And she also described some of the benefits that students receive from sharing each other’s work and that collaborative environment. So it seems like a really good technique that I should try too. [LAUGHTER]

Claire: Right, It’s fabulous. I love it, I love it. I recently was revising my course with an instructional designer. He was like, “You know you’ve got all your assignments set up as discussion boards, right?” It’s like, “Yeah, yeah I know.” He’s like, “Do you think they’re going to be nervous about that?” I said, “Well, they don’t seem to be.” [LAUGHTER] They seem to be fine, just sharing away no one’s, like I said, ever really expressed discomfort either during the class, or through the SOI, it has only ever been very positive. I loved seeing what other people were doing, I learned from other people, it was great to be in that kind of dialogue with other people. And so it is an unusual approach, and I guess maybe it’s good to prepare people for it. But they seem to respond well, at least as far as I can tell.

John: But it’s also preparing people who are going to be teaching to work in an environment that’s collaborative so they’re not in their silos making the same mistakes that tens of thousands of people have made in the past, and being able to learn from each other and to share with each other. So, that seems like a really productive strategy.

Claire: It is a great strategy, at least for me and my students. I’m not saying it works in everybody’s class or for everybodys’ students, but it has been wonderful for me. The other thing I do in this course is that each week they create an assignment that’s called “create.” They have to create something, and it’s something for a final teaching dossier that they do. And so each week they produce something, like they might do a teaching philosophy, or they might outline a class session, or they might do something else. And one thing I’ve done this semester is ask them to offer each other improvements, right? Give everybody a constructive criticism. One compliment, one suggestion for making it even a tiny little bit better, because they then assemble all this work into a final portfolio. And so they’re helping each other out throughout the semester. I’m starting to see their portfolios come in, and it does make them stronger. They are doing really great work. They are all very constructive. They’re very kind to each other, and I had to nudge them a little bit at first and say, “No, you need to help them get it better, It will help their final grades if you can help them now.” And once they understood that they really locked into that and really started trying to help each other on their final projects, and that’s been really interesting and good to see as well.

Rebecca: I’ve been able to do something similar in using chat software. So right now I’m using Google Chat. But I’ve also used Slack to submit and share work.

Claire: Mmhmm.

Rebecca: And I find that my students are much more comfortable sharing in that environment where they can have written feedback and share written feedback, because they can contemplate what they say more carefully. And also, it makes a record of it, and they don’t lose it if we have a conversation about it. It’s like documented feedback. [LAUGHTER]

Claire: Yeah!

Rebecca: …or they can go back and reference, and those are things that students have said that they appreciate about an environment like that is that they’re nervous about speaking up about it, but they’re less nervous if they can plan a little bit more about how they approach it or talk about it in these chat environments. Which is funny because I think of chat as something being like, quick, [LAUGHTER] but they treat it more like a discussion board.

Claire: Right, right. Well, I’m doing it on the discussion board so I think it’s similar to what you’re doing. They do seem to appreciate it, they really do. And I think they’ve benefited from it, and I think through the process of offering constructive feedback, they see things they can improve in their own writing as well. So they’re helping somebody else out, and they’re helping themselves out, and I think that’s really fabulous, and it’s so exciting seeing their final projects come in, and how they have taken them and improved them over the semester. It’s really gratifying.

John: I’m having students do something similar, where they’re providing feedback on each other’s work. And in our last class meeting, one of the students said, “I wish the comments contained more constructive criticism.” And hearing it from another student, I think, has helped quite a bit in improving the quality of the feedback, because I asked them to provide constructive feedback to each other, but they were very reluctant to do that in the first round or two. But when other students are saying, “You know, I wish we could get more of this type of feedback.” They picked an example of that, and it seems to be making a difference.

Claire: Yeah, absolutely. It’s so gratifying. You’re just like, “Yeah, y’all are doing it, this is great.”

Rebecca: Along those lines, John, today in my class, we did an electronic whiteboard activity. I teach web design so we were critiquing a website. So I gave them a link to look at, and then to use sticky notes essentially to provide feedback. And then what I did was ask them, “Was this actionable feedback?” And then they were like, “No, not really. I don’t know what this means, I don’t know what this means.” It’s like, “Exactly,” [LAUGHTER] and I heard all kinds of clicks go on. So I think moving forward, as we moved on in the class period today, it was amazing how much better and more clear [LAUGHTER] the comments were, once they realized how vague they were when we took this thing that was outside of us to look at.

Claire: That’s great.

John: So now this book, Engaged Teaching, was written during a period of pandemic. And also I believe there’s been some developments on the K. Patricia Cross Academy during this period. Did the pandemic influence the development of these two projects?

Claire: That’s a great question, John. I think the answer is most certainly, yes. And on the Cross Academy side, I think it’s a very clear connection. We knew that we wanted to develop videos on how to do them online, eventually. So we had our 50 techniques, and we thought, “Yeah, you know what would be really good, and helpful and useful, is if we eventually, down the road sometime, created short videos on… here’s how you would do this online, either asynchronous or synchronous.” And we were kind of going along our merry way and the pandemic hit, and we realized that needed to happen a lot faster than we had originally planned. And so we sort of front loaded that, and got videos out really, really quickly, all things considered. And it was challenging because we do our filming in California, and we couldn’t travel. So there was no going there to do videos, we couldn’t be in a room with a bunch of other people trying to film those videos because, at that time, at least originally, we weren’t real sure how the spread was happening. And we didn’t know a lot about how to contain it, and I don’t think it would be great to be mask on those videos anyway. So we went to voiceovers and did a lot of work through voiceovers and accompanying footage through that, and so that shifted as well. I think as far as the book goes, I think it shifted our focus just a little bit to that concept engagement a little bit more, because we started to realize how important engagement is for faculty, for the life of faculty, for successful teaching, for all of those things. I think maybe initially it started out as the foundational textbook, and then I think we realized the importance of weaving the engagement piece through that, and thinking through, what does it mean to be an engaged teacher? And how do we engage in this work at any time, right? Especially when we’re struggling and we’re tired, and we’re doing things we don’t know how to do. I think that just became a lot more prominent. It was always there, but I think, like the online videos, the plans were there, they got frontlined. With the engagement, it was always there, but it got spotlighted or forefronted and a lot more

John: Is there some type of foundation funding the development of the K. Patricia Cross Academy? Or where does the funding and support for this come from?

Claire: So the funding for the Cross Academy has been 100% private donations, and anonymous donations to this point. So it has been completely funded by the generosity of people who wanted to support this work, to make this project an open project, and not a paid subscription or anything like that. We wanted it to be open and we found people who thought this was a good idea and were willing to support us from that. We could always use more funding, right? And so in part, this book can help with that because all the royalties that we receive from the book are going directly to support the K. Patricia Cross Academy. We’re supported by the SocialGood Foundation, and all proceeds are going directly to the SocialGood Foundation. The SocialGood Foundation is earmarking them for the K. Patricia Cross Academy, and so all of the money will go directly to support the Cross Academy for helping us continue to develop content, blogs, and videos, and continue sharing that information.

Rebecca: So we always wrap up by asking, What’s next?

Claire: Yeah, that’s a great question. And there is always something next at the Cross Academy. We are continually trying to develop that site, and what is in the works right now is a new phase where we are developing an activity bank for college faculty to work through. And these activities will help faculty reflect on their own current views on the different aspects of college teaching in the book that we’ve just published, discuss their ideas with other faculty, and create teaching materials that can help them in their own classrooms, and also develop products that could help them in promotion, and tenure and merit reviews. So that is coming I hope soon. I guess it’ll be 2023, but that is the next phase that we are working on.

Rebecca: That sounds awesome.

John: It does.

Claire: We’re really excited about it. I hope it’s going to be useful for people and really give them the opportunity to engage with engaged teaching a little bit more, to engage with the Cross Academy in ways that can help them improve their teaching… and students’ learning by extension.

John: Well, thank you. It’s always great talking to you, and you’ve given us a lot to think about and our listeners a lot to think about. And we strongly encourage people to pick up a copy of Engaged Teaching. It’s a great book. I haven’t read through all of it, but I’ve read through a big chunk of it in the last few days since my copy came in.

Claire: Well, thank you, and thanks, John and Rebecca for having me. I have totally enjoyed being here, thoroughly enjoyed the conversation. It’s been lovely.

Rebecca: And we look forward to seeing the next round of materials that come out because I know we’ll want to share them.

Claire: Great. Thanks very much.

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

John: Editing assistance provided by Anna Croyle, Annalyn Smith, and Joshua Vega.

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237. Latina Educational Developers

Our intersectional identities impact our positionality in the work that we do. In this episode, Carol Hernandez joins us to discuss her qualitative research addressing the experiences of educational designers from an underrepresented group.

Carol is a Senior Instructional Designer and Faculty Developer at the Center for Excellence in Learning and Teaching at Stony Brook University. Carol recently successfully defended her dissertation at Northeastern University. In it she examined the simultaneity of the multiple identities experienced by Latina educational developers working in higher ed. Before moving into higher ed, Carol was an award-winning journalist.

Show Notes

Transcript

John: Our intersectional identities impact our positionality in the work that we do. In this episode, we discuss a qualitative research analysis addressing the experiences of educational designers from an underrepresented group.

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John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

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John: Our guest today is Carol Hernandez. She is a Senior Instructional Designer and Faculty Developer at the Center for Excellence in Learning and Teaching at Stony Brook University. Carol recently successfully defended her dissertation at Northeastern University. In it she examined the simultaneity of the multiple identities experienced by Latina educational developers working in higher ed. Before moving into higher ed, Carol was an award-winning journalist. Welcome, Carol.

Carol: Hi, thank you for having me today.

Rebecca: Today’s teas are… Carol, are you drinking tea?

Carol: I’m not drinking tea right now.

Rebecca: Oh.

Carol: Should I go get some? [LAUGHTER]

John: We have had a number of guests, probably about 40% or so, who are not drinking tea. So you’re in very good company.

Rebecca: Yes, excellent company in fact.

Carol: I’m usually drinking tea, but it just so happens that right now I’m not.

Rebecca: Do you have a favorite kind of tea?

Carol: Yeah, I guess I like chamomile.

Rebecca: Oh, that sounds nice and refreshing and calming.

Carol: Mmhmm, or something fruity. There’s something called zesty raspberry zinger or something like that. I like that.

John: Raspberry zinger, yeah.

Rebecca: Yeah, I’m familiar.

Carol: Yeah.

John: And I have a peppermint spearmint blend today.

Rebecca: Okay, we’re calming down now, huh, John?

John: After the last four or five cups of black tea, yes.

Rebecca: Yeah, I’m still hyped up on my Scottish afternoon tea.

John: We’ve invited you here because we were intrigued by the title of your dissertation, I’m Not Like You. I’m Different. But before we talk about your research and your dissertation, could you tell us a bit about your pathway, which is somewhat unique, from being a Pulitzer Prize-winning journalist to an educational developer?

Carol: So it starts with me going into journalism. At 19 I was an intern at the Miami Herald, and I loved it. I was so happy there, and I met all these famous writers. It was really such a dream, and I learned everything there. And then finished college and started working as a journalist, and really enjoyed it all throughout my 20s. And then I started editing, so I went to the editing side. And the way I think of writing and editing is like… writing is the creative, messy part, and then the editor comes in and analyzes it, and looks for fit, and cleans it up, and tries to make it even better. So the two really complement each other. I would never say one’s better than the other, but I think as a writer you have to be aware of those two approaches, because sometimes you just want to be in the writing space and sometimes you just want to be in the editing space. And I think what happens is sometimes you end up doing both at the same time, and you can’t get out of your own way. So anyway, in journalism, the things I really loved about it were writing, I love writing, reading. I love talking to strangers. [LAUGHTER] I love asking questions. I’m very curious, and I love learning. I love doing research, I love looking up documents, going to the courthouse and pulling lawsuits, reading things like that. That’s fun for me. And I realized I had this skill set, and there was an opportunity to teach as an adjunct at Stony Brook University in the School of Journalism. And so I started teaching, and I realized I am a subject matter expert, but I have no teaching background. I had never taught anything to anyone, and I needed help with the teaching. And I found myself at the faculty center talking to people who know about teaching, and I thought, “Oh my gosh, I didn’t know this was a job.” [LAUGHTER] And I thought, “Wow, this is interesting.” And I realized that the skill set that you use in instructional design is very much the skill set that you use as a journalist. And I also realized that as a journalist, you are, in a sense, an educator, because you need to quickly learn something, and then you need to explain it to your reader in a way that they will understand and be able to take some action, some informed action, based on the journalism that you have provided. So that opened my eyes to a possible career. And it coincided with the time that I had small children, and the life of a journalist, at least for me, when I was really having fun, that’s all I did, and it just took up all my time. But if you have a family that wouldn’t be fair. [LAUGHTER] So I looked around and I thought, “Well, what would be some other possible work?” And I decided, “Okay, higher ed seems like a very civilized workplace.” [LAUGHTER] Little did I know. [LAUGHTER]

John: At least it’s nice to think of it that way, yes.

Carol: You know, I just thought, “Well, I won’t have to work on Thanksgiving. I won’t have to work three to midnight. I won’t have to go ask people about their loved one who just got shot down in front of them, right? I don’t have to go to school board meetings.” There were so many pluses. [LAUGHTER] And when I was a journalist I did a lot of cops, courts, crime, really tragic stories. It was rough. I think I see myself as an upbeat person, and it was hard to stay upbeat when I was covering those kinds of events. And now that I’m not in daily journalism anymore, in that field they now discuss trauma and how it affects you as a reporter, and when I was a reporter nobody was thinking that way, and so it’s like a totally different way to see it. So I think that’s good, that it’s changed over time. So that’s basically my journey from journalism to higher ed and instructional design.

John: And working as an instructional designer, being upbeat and positive is actually a very useful asset when you’re working with faculty who are often a little bit anxious at the time, I would think.

Carol: Oh yeah, yeah. Yesterday somebody came in, and the person was so upset, and distraught, and just beside herself, and I felt almost like a counselor, “It’s okay, let’s talk about it.” [LAUGHTER] And then by the time she left, she was smiling and she wanted to make a date for coffee, and I was like, “Oh, thank God.” And I really felt like, I don’t know, she just needed, in that moment, somebody to hold some space for her, look at her course, and make some suggestions and commiserate with her, and then she was able to keep going.

John: Excellent.

Rebecca: We have to rise to all kinds of different occasions in these roles, right? Like far beyond what we think our actual job description [LAUGHTER] is sometimes.

Carol: Yes, yeah. So another job that I’ve discovered when you work in a Center for Teaching and Learning, that nobody told me about, is event planning.

Rebecca: Yup. [LAUGHTER]

Carol: Which I do not like at all, but I have to do it. So I feel like we need to tell people about this, warn them ahead of time.

John: Or not, because someone has to do it, [LAUGHTER] and sometimes it’s better to be surprised once you’ve already committed to it.

Carol: Yeah, we have a Teaching and Learning Center faculty commons space, it’s beautiful. And we used to have coffee, and people would stop in to get coffee. And so for some reason we would always run out of lids, and that became like a crisis, “We’re out of lids!” [LAUGHTER] “Somebody needs to order coffee lids.” And that was always an issue.

John: We used to offer coffee, but it just became too much of a pain for me to clean it, so we switched to tea, and that’s worked well for us since then. It’s pretty easy to clean up hot water.

Carol: Yes, yes. So because of the pandemic we stopped, so we don’t offer anything. We do have the water, so you could bring a tea bag and go for it.

John: We have probably over 100 different varieties of teas here, so we still provide that, but it’s all in nice sealed containers.

Carol: Yeah. Good.

Rebecca: Yeah, so we definitely want to talk about your dissertation. Can you provide a little overview of your dissertation and the methodology that you’ve used?

Carol: Sure, so my dissertation… I used a methodology called narrative inquiry. And narrative inquiry is a qualitative methodology, it’s based on stories, so the unit of analysis is the story. And you are looking at things that are literary concepts. So symbols, metaphors, emotion, humor, all the things that make for a good story, become the markers of what you’re analyzing. Because as people, that’s what we’re drawn to, and so that’s what you’re looking at. And in my study I had a small number of participants for a couple of reasons. One is I was looking specifically at Latina women, Hispanic women, who are working in higher education institutions and are doing educational development work, and there are not a lot of us. So I put out a national call, and I ended up with not that many people. So it actually works well with narrative inquiry because it really is for a smaller number of participants. It works well for populations that are marginalized in some way or have experienced some marginalized status. So there’s fewer of us. And it’s qualitative, so it’s based on interviews. It requires you, at least for my study, I did three interviews with each person, and so it also looks at past, present, and future. So you’re looking at people’s stories about their experiences, past, present, and future. So that was the methodology that I used.

John: And that interview process seems to track very nicely with your prior career too, that experience of interviewing and extracting information.

Carol: Yes, absolutely. I don’t think of it as extracting information so much as trying to immerse yourself in the lived experience of another person. And while I’m not saying you couldn’t do it in one interview, the approach that I used really emphasizes building a relationship with the participant, and it emphasizes that storytelling triggers the stories of those who listen and that it is a co-constructive process. So you tell a story, and it reminds me of a story that I can share with you, and so both of us are enriched by sharing these stories. And so that was the vibe the whole time. And I would say good journalists are aware of that. They’re aware of… getting a story isn’t just turning on a tape recorder, it’s really about connecting to people, to their humanity, and sort of trying to put yourself in their shoes. So I agree, it was something that… I felt so happy, and so lucky, I could not believe that this approach existed. Because when I started my doctorate I thought that I would be doing some statistical analysis, that I would have to have thousands of participants. Well, I didn’t know, I didn’t know anything about that stuff. So through my doctoral program, when I found out that there are other ways to do research I was just like, “Thank you!” [LAUGHTER]

John: So instead of gathering a lot of details on specific values over a large sample, you were exploring in much greater depth the experiences of those participants. So you’re acquiring a lot of information, but it’s a much more intensive process it sounds like.

Carol: Yes, and so in my doctoral program we were taught that the methods complement each other. So if you are drawn to quantitative, good for you, do it. And if you’re drawn to qualitative, do that. And those will complement each other, one is not better than the other. So the program I went to is at Northeastern, and they focus on the scholar practitioner, and they focus a lot on disrupting that hegemony. They’re really into social justice, and having us look at our own positionality, our own bias, our own privilege, and making us question ourselves as being scholars, as contributing to knowledge. So for me, again, I lucked out, because I got into this program, and it was just such a good fit. And again, I lucked out with my advisor, my advisor, I feel like she was an angel sent from heaven, I love her.

Rebecca: Can you talk about some of the challenges that the educational developers that you interviewed identified as they navigate within their institutions?

Carol: Sure. So there are a lot of challenges within the space that we know as higher education. It’s its own world with its own language, and its own culture, and its own tradition. And so many of those are just understood, so that makes them hidden. And when you are coming from a family, let’s say your family is an immigrant family, or English is not your first language, or your parents never went to college, your name is in Spanish. So there’s so many challenges where you constantly are reminded that you don’t belong there, or you don’t fit there. So one challenge, for example, one participant was saying that her name is a Spanish name, and early in her career she changed it to a name in English. And it worked for many years, and she realized one day that she had changed it to make other people comfortable. Other people couldn’t pronounce her name in English, so she changed it. And she realized that that was the power dynamics of the workplace, and that was a challenge. Another participant is Afro-Latina, and so people in her workplace didn’t know what to make of her, and just assumed that because she is not white appearing that she is an expert in diversity, and that was not her background at all. And so they kept pulling her into workshops to do stuff on diversity, and she’s like, “Why are you asking me to do this?” So that’s a challenge, and another challenge is… you can be a Hispanic woman and be white passing, and that’s a challenge because then people just assume that you have no other culture except the American culture. So this one participant, she was born in Puerto Rico, and her family moved here when she was young. And so her entire cultural identity was Puerto Rican, but in a higher ed space she was treated like a regular white woman. She felt weird about that. She’s like, “Well, do I need to tell people who I really am? Or should I just let them think whatever they want to think.” So those are some of the challenges that came up.

John: One of the things you mentioned was that people are often singled out because they are underrepresented to serve as representatives of that whole group. Was that something that was commonly experienced by participants in your study?

Carol: That depended on how their appearance communicated their identity, their ethnicity. And it really depends because for Hispanic women there’s colorism, there could be language differences, if you have a heavy accent that kind of becomes a marker for being different, hair texture, it really depends. So if you are different sounding enough or different looking enough, yes, somehow you do become the spokesperson, or you’re asked to comment on something that may or may not be your area of expertise. Unfortunately, you’re pulled into providing some extra labor and extra education and teaching around certain issues. Which, it depends, some people want that, and some people don’t want that. Across all participants they wanted to have an impact on their workplace, so they were looking at different ways of doing that. Could it be mentoring? Could it be creating affinity groups? Could it be collaborating to do research? So they were aware of it and actively trying to disrupt the system so that other generations of Hispanic women would have more space for them.

Rebecca: So one of the things that we’ve started talking a little bit about is representation. So there’s growing representation in college students, but Latinas are underrepresented among faculty, educational developers, instructional designers. What might be missing in our course design practices as a result of this under representation?

Carol: What might be missing in the course design? I think not just the course design, but just thinking about higher education in general.

Rebecca: The design of higher education. [LAUGHTER]

Carol: Yes, the whole thing, the whole thing. For example, we have so many programs where we have good intentions, but maybe we’re not thinking about it from a perspective of someone who doesn’t have access to social capital, or outside resources, or transportation. So one I think about all the time is how many institutions promote internships, and many institutions, they’re very proud of their outreach through internships, but if they’re unpaid internships you’re not helping anyone because students who are not self-funded are not going to be able to afford to do your internship. So things like that. Programs, for example, one of the participants is in engineering education, and she talked about programs that are meant for students who are underrepresented, so enrichment programs, trips, conferences, things like that. And what she found was that the target students were not taking part because they didn’t have the time, or the money to go on these trips, because they were working to pay for their schooling or their rent. I think that’s one design flaw. And even, just in general, I think higher education so often we have good intentions, but then we end up becoming gatekeepers and becoming very exclusionary, and I would like to work on that more. So when I work with faculty at the course level we might have conversations about… Who are the authors you’re assigning? Do you ever have students reflect on the positionality of the authors? And sometimes I’ll say, “Let’s look at your assessment. Are you doing a lot of multiple choice exams? Or do you have options for students to do other kinds of ways to demonstrate what they’ve learned? Are you diverse in how you assess learning?” So those are some things I could do with individual instructors, or in a workshop, or something like that.

Rebecca: You’ve talked a little bit about some design flaws for students. Can you talk about some of the design flaws in higher ed for faculty and staff?

Carol: So in the literature a few things happen. When we talk about, for example, a hiring committee, is your hiring committee diverse? And when you advertise or you promote a job, are you promoting it within networks that are diverse networks? And are you looking for a PhD or an EdD? Because if it’s a PhD it might be more restrictive, you might not get as many diverse candidates. And who are the leaders in your organization? Are they diverse? And are they assessed on how well they develop? Not just hire, but develop and promote diverse candidates. So often in higher ed we focus on just hiring people, but then we kind of forget about developing them, and promoting them, and thinking about how we want them to develop to the point where they leave and they tell other people about how great we are. So it’s not just about hiring people and keeping them there, but hiring them, developing them, and seeing them launch for the benefit of your institution, seeing that as a positive.

Rebecca: That’s a good point. I think that’s something that we don’t often talk about. Certainly, not developing community and helping someone develop as a member of a community, but then also that it’s important that they just have a good positive experience that they can share no matter where they end up, whether they stay or whether they go. I really love that you’ve highlighted that.

Carol: Yeah. So absolutely, what you find is that people are part of networks. For example, I’m part of this network, it’s Latinas Completing Doctorates. And so you get the inside scoop on everything, and that’s good because I want to know the inside scoop. So if I’m thinking about a job somewhere, I would get in there immediately and be like, “Tell me what’s going on.” So those networks do exist, and we need to be aware that if people come to our institutions and they feel isolated, it’s not going to be good.

John: And one of the problems we talked about in our previous podcast, and you’ve alluded to, is that often people who are from underrepresented groups get all these extra workload issues which makes it much harder to progress through the ranks and so forth, and make that sometimes a much more stressful experience than it is for people who are not in those categories. What can Latina educational developers do to have more influence in their positions?

Carol: That’s a good question. So one of my participants, we did talk about that, and basically she said she’s at an institution where, I think she said she might be the only Latina professor. And she said, “I’m white passing, and I like it that way. I do not want to have any conversations about diversity.” [LAUGHTER] She felt like she just had to protect herself. I said, “How do you communicate your identities to your colleagues?” And she said, “I don’t, I don’t need to do that.” She said, “I save that for my students. With my students I can be more honest, and I can talk a little bit more about myself. But with colleagues…” She said, “No, I don’t want to go there because I already know about the bias and assumptions.” She said, “I’m not going to go there.” So I think it really depends, unfortunately, on who you are and how visible you are.

John: One of the things you’ve chosen to work on, though, is the area of inclusive teaching practices, as a major focus of your work as an educational developer. Could you give our listeners some recommendations on some inclusive teaching practices that you encourage faculty to adopt?

Carol: I have chosen that. One of the things I noticed is… that doesn’t come up, maybe it’s coming up more often now, but when I first started in my research that was not something that would come up a lot in the research of educational development. We talk about excellent teaching and learning, and it’s excellent, and it’s active, and it’s high impact, and all of these things about good teaching. And I get excited about all that stuff, I love all that stuff. But I noticed that we never really talked about language, or accent, or ethnicity, or low income. I felt like there was this whole area that we were just kind of ignoring, and were saying like, “This is how you can be an excellent instructor, excellent teacher,” and ignoring things that, for students, are very at the forefront of their experience, like language. So, when I started school, I didn’t speak English. I learned English in school, right? So my teachers had to deal with that, and some teachers were cool, and some teachers were not cool. And the ones that were not cool, they were kind of nasty about it, and so then that affects how you feel about going to school, and how you feel about learning. And there’s a lot of research that looks at that, at being shamed because you’re not an English first language learner. Or your parents, they’re immigrants, and they don’t come to the school, they don’t come to open houses, and you know… Why? Is it because they don’t care? There’s all these things that come up for students, and it carries over to the college level even with graduate students. So one of the studies I read for my own dissertation looked at Hispanic women who were going for higher degrees, and how their own family sometimes would say, “That’s not a good idea, because who’s going to want to marry you with all this education?” Culturally, it was like, “This is not good. You need to focus on mom, family, caretaking. Do you really need to get a PhD? No.” So that came up. One of my participants said as soon as she told her mom she was pregnant, the mom said, “You need to stop with that little hobby that you have.” You know, her dissertation. The mom said, “Leave that alone.” To me, that tells you something about some of the barriers that you might face as a Hispanic woman, not just from society at large, but from your own family.

John: So one of the challenges we face is, many of our students are faced with that, particularly people who are from first-generation households, who may not understand the benefits of education and the role it can play. Often, it’s pressure from parents to choose a particular major, one that will guarantee a job in business or something else, but often students will want to pursue a career that they’re very interested in, but there may be some family pressure. And from what I’ve seen, it seems to be more common for first-generation students to pursue fields where the parents believe the job prospects are better based on their own experience and interactions. So I think that is something that perhaps faculty often are called on to address at least.

Carol: Right. In general, what I found through my reading is that higher education’s very expensive. And so families, of course, are questioning the value, and what is the outcome of investing all this money and time? Will my child end up working? Or just being in debt? Like what’s going to happen? So yeah, I think a lot of that is happening. We’re looking at higher ed and trying to assess it. Are students really learning what we’re saying that they’re learning? So yeah, there is more of a spotlight. When I went to college, you know, a hundred years ago when I was in undergrad, [LAUGHTER] the syllabus was one page. [LAUGHTER] It was like, “Here are the dates, there’s a midterm and there’s a final, and if you miss it, you fail the class.”

John: And maybe there was a list of topics you’d be addressing with the chapters corresponding…

Rebecca: Maybe.

John: …but that was about it.

Carol: Yeah, but I remember the syllabus was one or two pages, and it was a different time. We now expect a lot more, and I guess it’s good, but then when I see a twenty-page syllabus I just want to cry. [LAUGHTER]

John: So what are some other strategies?

Carol: Some other strategies… So what I’ve read is that first, as the instructor, it’s recommended that you talk a little bit about your own positionality. Whatever you’re comfortable with, you don’t have to tell people your life story. But by just acknowledging your own ethnicity, or race, or positionality, or first-gen status, that just by doing that, you are making it okay for others to reflect on theirs. Not necessarily even asking them to share that, but just kind of acknowledging your own. And so I tried it out, and I found that my students were receptive to that. It gave them words to talk about themselves if they wanted to. And another practice would be… Look at your syllabus and make sure that you’re assigning underrepresented authors. So are you assigning black women? Are you assigning trans authors? Are you assigning people who are not represented in your discipline or in your profession? Can you bring in guest speakers? Can you offer some choice in how students show what they know? Can you get students working on some kind of community project, helping them make some connections? What is the community impact of their learning? Helping them make connections to their personal goals. So those are some ways to address maybe some areas that we’ve overlooked in the past, and having students reflect on who they are and also who their instructors are. So Hispanic women, that segment of the labor force is one of the fastest growing. Hispanic women are also one of the fastest growing populations that are going to college, but they tend to be also the least likely to complete, and the most likely to be living in poverty. So by the time they get to higher ed they’ve already jumped through lots of hoops and surmounted a lot of obstacles. So the literature is looking even farther back, like preschool. So some of the things, yes, we can address, but it’s almost too late at the higher ed level.

John: Or at the very least, we need to provide more support for students who come in with backgrounds that may not be as enriched because of the quality of the educational experiences up to that point.

Carol: Right. Or let’s flip it, and say that their experiences are enriching, right? That they have experiences that they can share that are valuable. Why am I saying that they haven’t had enriching experiences? Maybe they were translating documents at age eleven for their parents. To me, that is a high level achievement. Being bilingual, that’s something important. Working for your family, supporting your family, that’s important. That’s another practice, is reframing… What is enrichment? And what is social capital? And what is cultural capital?

Rebecca: And what are those achievements? Because we often don’t value some of those achievements in our culture…

Carol: Mmhmm.

Rebecca: …the culture of higher ed. But those are so important, those are things that they can share with their colleagues in class, and that they can learn from each other. And I find that when I’ve had opportunities to find out things like that from a student, they’ve shared, and I’ve said, “Please share that experience with your colleagues in this context. This is actually really valuable.” They always seem so surprised.

Carol: Right!

Rebecca: They wouldn’t necessarily think of that as being a valuable thing to share, or they’ve been treated in a way that hasn’t made it so that it has been comfortable or optimal to share.

Carol: Right. So since you are the instructor, you sort of have a magic wand, and you can wave your magic wand and give them the words and the frame to say, “This is knowledge, and this is valuable, and you should be proud.” That’s the power you have in the classroom.

John: As an instructor, one of the most important jobs is to treat diversity as an asset within the class environment. And in fact, just telling students that they all are bringing in their own unique experiences that can enliven our discussion of these topics, and we need to hear all these perspectives in order to fully understand the topics we’re addressing in class. So welcoming that diversity is very important.

Carol: Yeah, for sure, for sure. The other thing I was thinking is… and my thinking changed over the course of working on my dissertation. So it took me six years from start to finish, and [LAUGHTER] I think I started with like, stars in my eyes, like, “Education is going to fix everything!” And then by the end I just was like some curmudgeon… I don’t know. I think I’m recovering from finishing the dissertation.

Rebecca: Yeah, but I mean, there’s so many barriers that sometimes it feels like it’s completely impossible to overcome those barriers, or to redesign a system that has such a legacy. It’s difficult to change a system. It takes a lot of time, and it’s really slow, and it feels like change doesn’t happen fast enough. [LAUGHTER] So it can be really easy to get frustrated, rather than trying to work to change the system further.

Carol: Right. So the theoretical framework that I use is a theory called simultaneity. And the scholar that proposed it, she was looking specifically at the system, and that they are all happening at the same time. And so when you talk about systems, that, to me, is the key, because an individual can be very prepared and go into a system that just chews them up. One strategy is numbers, we need numbers. We need more people who have had these experiences to come into these spaces, and that’s where a lot of my participants wanted to connect, and they were just so happy to be able to tell their story. And that was interesting to me because sometimes you think, “Who’s going to want to tell me their stories?” But they were so happy to share, they really loved it, and I was so grateful to hear them. So connections, mentoring, networking, affinity groups, supporting each other, joining committees, meeting people who are interested in the same things. Those are some things that I’m trying to do, personally.

John: So that’s important both for faculty and instructional support, as well as for students having those connections and networks.

Carol: Definitely. That’s why I came to talk to you both because I thought, “Wow, this is an opportunity,” and I love talking, so. [LAUGHTER]

John: Well, we very much appreciate you joining us, and sharing your story with us.

Carol: Thank you.

Rebecca: We always wrap up by asking, What’s next?

Carol: So for me, when I finished with the dissertation, I felt like I immediately needed to publish something. I felt like I was in a race. And I don’t know, at some point I realized, I need to do something totally different. So I signed up for an improv class, and that was so much fun, I loved it. And then I signed up for a TV writing class, so now I’m writing sitcoms. And that’s totally different, and I’m learning again. I’m terrible at it, I’m trying to learn how to do this other kind of writing. So for me, that’s been my way to recharge, to figure out what the next step is. Because I don’t know what the next step is.

John: Those types of experiences are something that I think all faculty should experience, too. And Rebecca and I have talked about this in the past, because having the experience of struggling with something helps put you in a better mindset for dealing with students who are facing the very same sort of challenges when they’re approaching a new subject for the first time.

Carol: Absolutely, yeah.

Rebecca: It’s funny too, as a lifelong learner, that [LAUGHTER] it can be just as frustrating and scary to do something new, but also, I think as people who are in higher education, there’s something about that feeling that we must like because we keep going back for it. [LAUGHTER]

Carol: It’s fun, to me, to learn new things. So I guess I decided I should have fun. And not that my dissertation wasn’t fun, but it was such a long journey, and I feel like I deserve just some fun.

Rebecca: I think so too.

John: And it certainly helps maintain that positive attitude that you mentioned before.

Carol: Yeah, yeah, yeah, definitely. I love comedy, so I feel like it’s recharging my battery.

Rebecca: Well, thank you so much for sharing your story and some ideas about how maybe we can instigate some change in our institutions and in our classrooms.

Carol: Yeah, thank you for having me.

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

John: Editing assistance provided by Anna Croyle, Annalyn Smith, and Joshua Vega.

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235. Pandemic Teaching: Week 109

We take a break from our usual interview format in this episode to reflect on how our teaching has continued to evolve as we moved through a second year of pandemic teaching. We also speculate a bit about the longer term impact of the pandemic on teaching in higher education.

Show Notes

Transcript

John: Roughly two years ago, our campus shut down for a two-week pause until the COVID-19 pandemic was brought under control. And now we’re celebrating a two year anniversary of that.

Rebecca: We’re celebrating that, John?

John: Well… [LAUGHTER] Let me rephrase that. [LAUGHTER] So this is now the second anniversary of that temporary shutdown, which has had some fairly substantial consequences for teaching and learning in higher ed. We thought this would be a good time to reflect back on how the pandemic has altered the way in which higher ed is taking place in the U.S., and also to speculate a little bit on what the long-term implications of these changes might be on instruction in higher ed.

[MUSIC]

John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

[MUSIC]

Rebecca: Today’s teas are…

John: Since I’ve had lots of tea earlier in the day, I am having a Twinings Pure Peppermint tea.

Rebecca: And that seems good, that seems good. Given that we’re needing to find comfort, because this has been going on for so long, I have reverted back to my dear old friend, English Afternoon tea, for today’s episode.

John: Very good. We thought we’d start by reflecting back on where we were before the pandemic. What was our life like?

Rebecca: Oh, my life was glorious, John. I was on sabbatical, I had a studio space set up, it was all perfect for working. Had my really big monitor that I invested in because I was going to spend so much time in this studio. I was doing research, I was immersed in accessibility related research, inclusive pedagogy, and taking online courses.

John: I had some classes that were going really well, I was going to a lot of conferences, I had several conference presentations scheduled. And in general, things were really positive. And then we had this shutdown, and things have changed quite a bit.

Rebecca: I know, I had so many travel things planned too, John. I had conferences, travel, there were so many glorious things happening. [LAUGHTER]

John: And I think we’ve talked about this before, individually, but I don’t know if we’ve talked about it on the podcast, but the nice thing about going to conferences in person is that you can focus on them. You can actually focus on the topics that are presented, you can go to sessions and focus entirely on those sessions. And then there’s all those wonderful hallway conversations with the presenters and with other people doing similar work, without the distractions we have in our regular day-to-day work weeks. Conferences since then, at least for me, have been entirely remote conferences. And that’s been a somewhat different experience.

Rebecca: Well I’m going to so many conferences now, except… [LAUGHTER] I intend to go to so many sessions, and then often have to make concessions about what I can go to and what I hope to at some point in the future revisit in a recording later on. So I really appreciate the ability to engage with a lot more material. The potential is there with these remote conferences that in many cases didn’t even exist before in that format. So I appreciate that component of it, especially having a small child and not having to uproot for long periods of time. But if I’m in the office, or people know that I’m around, that I’m still teaching my classes, or going to meetings and all these other things are still on my calendar, even though I’m supposed to be at a conference the whole time.

John: And that’s been exactly my experience, that I sign up for these conferences expecting to attend three or four or five sessions with the hope of catching up on the others later. And I’ve been lucky to attend more than two or three at any of the conferences I’ve virtually attended this year. Again, it’s nice to have those videos, but it’s very rare that I’ve had time to actually go back and watch them. And I’m very much looking forward to the return of in-person conferences.

Rebecca: Yeah, I mean, I’ve definitely had some great information that I’ve been able to access through virtual conferences, but I really do miss some of the opportunities to engage with colleagues that I don’t know, are new to me, who might have some similar interest that we might be able to collaborate or share resources. And I deeply miss that.

John: And also, I found I have a lot less time for professional development reading and other professional development activities, not just the ones at conferences, but also ones within the discipline: catching up on reading, reading new books, new journal articles. It seems as if we have much less time in the day now than we did prior to the pandemic.

Rebecca: I used to have a really regular routine prior to the pandemic of reading, both within my discipline but also pedagogy and other relevant professional development readings every morning. That’s how I started my day. I don’t do that anymore, I don’t have time.

John: And also I found, especially recently, I spend much more time browsing the news to see what the current potentially world-ending crisis is at any given day. Right now we’re in the middle of the war in Ukraine. And that certainly provides some substantial distractions from the areas that perhaps we might prefer to be focusing on. And I think that’s also true for our students.

Rebecca: Yeah, I think that our attention is more divided in that way. I might be paying more attention or more careful attention to the news, or health-related news in a way that, although I certainly consume news on a regular basis, my consumption of such things is up significantly, and basically has replaced some of the other things that I might have read otherwise. And I think our students are feeling that too.

John: And one thing I’ve also noted is that the workshops that we do in the teaching center tend to have a bit less attendance this year than in the past. In the first year of the pandemic, we had an explosion of interest when people were transitioning to new teaching modalities. But this past year, faculty have generally been reporting that they feel a bit exhausted, that they just can’t fit in one more thing. And one of the things that’s made this a little bit more challenging on our campus and throughout the SUNY system, is that we’re going to be moving to a new digital learning environment this summer. And for those of us who are teaching in the summer, we’re going to have very few weeks to learn the new environment and to prepare our courses. And that’s been somewhat challenging. And a lot of faculty are very concerned about this one more disruption in the way they’re teaching. And I think that’s been making it much more challenging for many people.

Rebecca: Yeah, I think faculty are just tired. So many lifts that needed to be done to survive during the pandemic. We all went kind of in survival mode, put in way more hours to make experiences that were good for students. Because, as teachers, we really care about these student-centered approaches, and there was a real commitment on our campus by all of our faculty to do this. As John mentioned, lots of people participating in professional development, really putting the commitment and time in. And that’s really valuable work. But we’ve been doing it for two years. [LAUGHTER] And I think that faculty are just starting to get to a point where they’re trying to reclaim some time back for research, or reclaim back some time, dare I say, for leisure.

John: I remember reading about that at some point in the past. [LAUGHTER] But following up on your comment there, one of the things we’ve learned about inclusive teaching, partly from Viji Sathy and Kelly Hogan, is the importance of providing students with structure. And from my observations, students need that structure more than ever in a world filled with so many other distractions and disruptions. And that all requires some work on the part of faculty to provide more complete directions, more instructions, and, more generally, just to provide more support for students than we had been doing in the past… that we probably were doing too little of it in the past, but I think now it’s needed more than ever.

Rebecca: You’re making a good point here. I know that one of the things that I shifted to doing that students have really responded positively to is providing weekly updates, or at this point, four semesters in, I’m doing recaps of each class period with, like, what to do for the next class period. And students await that to help structure their time outside of class. But one of the things that I’ve definitely had students report is just how much distraction there is, challenges that they’re facing. They’re also reporting things like mental health challenges, the state of the world weighing on their minds, and being distracted by health related things, war, race-related issues in the United States. The other thing that students are reporting is that they’re really self-conscious about interacting with other students, about giving feedback or receiving feedback. In my case, I’m teaching online, and they’ve all said that they would appreciate people having their cameras on, for example, in the Zoom class, but all report that they don’t, because other people don’t, and they’re conscious about their appearance. But also they’re reporting in reflection assignments that they’re really afraid of just what other people think of them, generally.

John: I think one of the costs of the year plus of remote teaching in general is that students lost a lot of connections with other students. And not only were there some issues in terms of a learning loss, it was also a loss of social interaction. For the classes that did take place in person in the first year of the pandemic, people were wearing masks and were separated often by six or more feet, and were actually discouraged from interacting in small group discussions and so forth, or small group interactions in general. And I think that’s led to some issues where people have to re-learn how to interact with each other again.

Rebecca: Yeah, I think unfortunately, some of the aftermath or during-math of the pandemic has been sometimes an over-reliance on sage-on-the-stage methods in the classroom, in part out of necessity, because facilitating those interactions was too difficult, especially in person.

John: In the fall semester, it was my first time back in the classroom after a year of teaching remotely, I was teaching our large class where most of the students were first-year students. And I had about 189 students in the classroom, but they were spread out in a room that seats about 420 students, which had often been filled with 420 students in past semesters. And when I tried to get them to interact, it was a real challenge because sometimes they were 10, 15 feet away from other students. Some of the students did interact, but whenever they were talking to other students they were pulling down their masks to do so, which was also less than optimal. So it was a bit of a challenge trying to encourage students to keep masks on but also to talk to each other. And it was a far lower level of interaction than I’d ever seen before. Now, I’ve noticed in the spring semester that interactions are much closer to what they had been prior to the pandemic, partly because I’m teaching juniors and seniors I suspect, but also partly because I’m dealing with smaller classes, and we actually did end the mask mandate just two weeks ago. And I think that has been a signal of a return to normalcy that I very much have enjoyed seeing, and I hope it lasts at least for another month or two before the next wave of the pandemic hits. But it’s been nice hearing students more clearly without the mask, and it’s been nice to actually see the faces of the students who choose not to wear masks. Some students have been consistently choosing to wear masks, and that’s probably not a bad strategy, especially if they face any health issues.

Rebecca: One of the things that has been really enlightening for me over the last couple years, having not really taught online before but teaching online synchronously, is how much using some text-based communication is so helpful in getting to know the students and allowing them to ask questions and get help. It’s not that I wasn’t using text-based communication before, because I have typically used chat tools like Slack as part of my class structures. But there’s definitely more of a reliance on that, and I’ve ramped up things like reflection assignments that are more written. And this is interesting, because I typically teach design classes, so there’s a lot of visual work that’s happening, and so the written work isn’t always a common element. But it’s interesting how honest students have been in those reflections in revealing things like being self-conscious, or being concerned about what their peers think, or being honest about mental health issues, and revealing that knowing that I was going to read that, and that that information I would then have. So it’s interesting, because I have not seen the faces of many of my students. [LAUGHTER] I’ve interacted with them synchronously, but not seen their faces, and still actually feel like we have a pretty strong connection. And I think that they’ve revealed or indicated that they have strong connections with each other as well. Despite what maybe from the outside would look like a lot of barriers.

John: I do have to say that it’s been such a relief to me to go back into the classroom, because when I was teaching that large class on Zoom and seeing that sea of black boxes, it was really hard to maintain my enthusiasm and to try to maintain engagement, because there were always a number of students who were just tuned out… who when you called on them just were not responsive, when you sent them to breakout rooms just kind of ended up hanging out there, and in general it was also reflected in their performance on all the graded activities in the class. And that was kind of depressing. And I’m very much enjoying the classroom interaction again. Now I’ve been teaching online for many years, asynchronously, and that worked very well all through the pandemic. But I think part of that is that the students were older and had very strong motivation for being successful in the classes because they saw the importance of the classes in their educational or career goals, which is not something that freshmen and sophomores always have intrinsically, at least.

Rebecca: I might add to what you’re saying, John, in that I certainly had that experience teaching mostly through Zoom. My class size has been relatively consistent throughout the pandemic as what it was before, which is smaller, about 25 students in total. And I definitely experienced feeling like, “What are you guys doing in these breakout rooms? Just like sitting staring at a wall? I’m not sure what’s going on here.” I’d pop in, and no one’s talking to each other. And I still have that experience [LAUGHTER] to be clear. I still pop in, and it seems like nobody’s engaging with one another. But what’s been interesting is that in the kinds of reflection questions I’ve been asking students, they’ve revealed more of what those interactions are like when I’m not present. And what’s interesting is that many of the students are indicating that they’re relying on each other to troubleshoot, to help each other out, to brainstorm, to get feedback from one another. They’re just not doing it constantly the whole time they’re in there, but they are getting a lot of value out of that. And my timing just is terrible? I don’t think they have any reason to lie about that, because there’s evidence of it, they’ve given specific examples of the kind of feedback that they’ve received or the kind of help that they got, and what happened. So certainly I’d like to see more engagement, but I also think that they’ve become more accustomed to working in that space, and knowing what the expectations of that space are. And I’ve also set up more structure for those spaces, and I’ve provided instructions and ways to intervene in those spaces. Using Zoom you can’t chat to breakout rooms using the chat feature, so we set up Google Chat to do that, and all of those things have helped manage those interactions in a way that I wasn’t doing in those first semesters.

John: And I should note that my experience was in the first full semester of remote teaching. And there the students themselves were complaining that some of the other students were not actively engaged in the breakout rooms, that they’d call on them and they just wouldn’t respond. They’d actually show up because they had to intentionally choose to go into the room, but then they just wouldn’t talk to each other. And I got that response from about 35 to 40 percent of the students, so it was a pretty significant issue. Maybe with more experience they’ve gotten better, but I’ve been out of that teaching modality for the last year, and I’m very happy to be out of it, because even though I’ve never required students to turn on their cameras, it makes teaching a lot more challenging when you can’t see the people that you’re interacting with. Sometimes you hear the voices, but not always even then, and most of the interaction was through chat. But the class that I taught in the fall of 2020 had over 300 students in it, and the chat with 300 students was often a constant stream of text. The signal to noise ratio in that was not quite as high as I would have liked. So I did rely on breakout rooms a lot, but they just were not as effective as I had hoped or have been in other contexts.

Rebecca: I think the kinds of classes we teach also has a big impact there. I’m teaching studio classes, we’re in class together six hours a week. I have a smaller class size, I know the students very well, and I have the opportunity to interact with them all individually on a pretty regular basis, which I think perhaps does guilt students into participating more. [LAUGHTER]

John: That makes a lot of sense. And my large classes are intro classes, and it’s their first experience in college and generally their first experience in a large class. And it can be perhaps a little bit intimidating, especially when they’ve just come out of a period where they were taught remotely in their high schools…after the end of their senior year was spent in remote instruction of somewhat varied quality depending on the resources of the school district and of the individual households.

Rebecca: Not to mention really some of the very sad results of having to go remote. For many of them, they missed in person graduation. Something that’s supposed to be a really culminating experience ended up being, for many, a letdown. And it’s no wonder why we have a lot of students experiencing some mental health challenges.

John: What are some of the challenges that you’ve seen during the past academic year? Now that we’ve had a year of adjustment to teaching during a pandemic.

Rebecca: I think the biggest observation that I made, or a difference that I’ve seen this academic year in comparison to even the first full year of the pandemic, is a lot more variance in the quality of student work, not engagement in class, but the quality of student work submitted. So having a lot of really strong pieces of work, and then really weak pieces of work, and not a lot in the middle. And what’s interesting is that it’s the same assignments and things that existed the first year of the pandemic and that was not the case.

John: I’ve seen something very similar, not just with the quality work but also the quantity of work. Most of those grades below a C are because of students just simply not doing the work. And for me that’s been fairly persistent last year and this year, although it does seem to be better this semester. And I think some of it may be just that students have adjusted, some of it is because I’m teaching upper-level students who are majors either in economics or applied mathematical economics, and so they’re just more intrinsically motivated in the subject. So that’s been a pretty significant factor.

Rebecca: I feel like sometimes I’m noticing, or I’m hearing folks say that they’re finding their students to be less motivated. And I have really been thinking hard on that. I’m not sure that they’re less motivated, I’m not sure that’s the right word. I’m certainly finding in class, and in student work submitted, that students are engaged. They’re doing interesting things, having interesting things to say. They’re contributing to class, but aren’t necessarily doing work outside of class, unless that time is really structured. And even then when I hear students report what they’ve done outside of class, it often sounds like they’ve chased themselves in a circle and haven’t really accomplished anything. And so that time outside of class wasn’t necessarily super useful. And I think that has a lot to do with the cognitive load of everything else that’s going on, and not really being able to manage the world-things going on on top of four other classes, and all the things going on in all of those spaces as well.

John: With all the challenges we’ve been having, I think we all have a bit more trouble maintaining our focus and concentration, and I think that’s part of the issue for students. I’ve certainly heard that from students, that they really have trouble concentrating on the work because they have other distractions. And I’m hearing much more of that than I ever have in the past.

Rebecca: And I don’t feel like lack of concentration on something is the same thing as lack of motivation.

John: Yeah, and I certainly suspect that’s probably a major part of the issue. This is really a challenging time to be alive for so many reasons right now.

Rebecca: And to really be a young person in our world.

John: And to be going through a college experience which is very different than the expectations you had just a couple of years ago.

Rebecca: Yeah, I think that’s an important thing to always keep in balance when we’re thinking about how students are responding to things. They’ve really been incredibly adaptive, especially considering how drastic their actual experience has been compared to what they imagined a college experience might be like.

John: Since the start of the pandemic, there’s been a lot of discussion about how remote instruction, or online instruction, hasn’t worked. One qualification is, what we experienced during the pandemic was a lot of emergency remote instruction done by people who were not trained in the modalities that they were using, and in particular using modalities that virtually no one had used before. So I think we should be a little bit careful in interpreting some of those claims.

Rebecca: Yeah, and even having the time and space and mental capacity to fully redesign something for a different delivery wasn’t something that we had the luxury of having. We were trying to pull these things out. I know that for me, because I was on sabbatical when the pandemic started, I actually had some time, not a lot, but I had some time, to do more of a development for the online synchronous modality that I’ve been teaching in over the last couple of years. And I think that gave me a little bit of an advantage because I was able to really consider the space and the way that I was going to be teaching and be reflective upon it, when I didn’t have to worry about the emergency things going on in the spring, or having to learn a lot of new technology because I already had some of those skill sets in place.

John: There have been some studies where there’s at least some attempt at natural experiments or random assignment of students. There was one that was done at West Point, and we can share a link to that in the show notes, which essentially randomly divided a class where half the class were face-to-face, half were attending class remotely on Zoom. But one thing I think to keep in mind with studies of that sort is that, essentially, they were comparing face-to-face instruction with students participating remotely in face-to-face instruction. One of the things that I think always happens when people try moving to a new instructional method or a new technique is people try to replicate what they were doing before. And there’s still really a lot that we haven’t learned about what will work best. So I think we should be a little bit careful about ruling out the possibility of synchronous remote or making global claims that it’s not going to work because, as you said, you spent a lot of time reflecting about it and thinking about how you needed to modify your approach to deal with this new modality. I think we should at least keep an open mind going forward about this, and do some research on what works better when we’re not in the midst of a global pandemic where the students who are there don’t want to be in that modality, and where many of the faculty using that modality are only there because they had no other choice.

Rebecca: Yeah, the ability to collaborate and work together synchronously using digital tools is really powerful, and is something we shouldn’t lose sight of using in the future. I found it really promising even though there were challenges, and continue to be challenges during this time. It’s really easy to bring in a guest using Zoom. Certainly you can use a classroom space and Zoom or Skype somebody in, but if the classroom isn’t set up for that kind of interaction it doesn’t work well. Typically, I find in my experience, it’s been really great when everybody’s in the same modality. So just watching recordings of something that’s happening live, or joining in on a live session but you’re remote… you’re not fully integrated into the situation often. But if you’re in the same platform and everybody’s in Zoom, then the chat becomes something that works a lot better, or breakout rooms become something that works quite well if you want to have some kinds of interaction. And if you’re taking advantage of the platform, and what the platform offers, and then extending with some additional tools. For example, I was using Zoom and extended with Google Chat so that I could chat with people in breakouts. And I extended with a tool called Miro, which is a digital-whiteboarding tool that’s far more developed than what’s available in Zoom. We could do all kinds of really great interactions that I couldn’t necessarily do in the same way in person, it was completely adapted to that particular situation and the context we were working in. So I can imagine this being a really important modality for working professionals, for example, who might be going back to school, who really wants to have some interaction with real humans in real time [LAUGHTER] but can’t necessarily get somewhere by a particular time.

John: I think something very similar happened when we first started to teach online in an asynchronous manner. People were trying to duplicate the same classroom environment in an online environment. And a lot of the early results suggested it didn’t work that well until people started studying it and working through what worked best. And now we have whole new ways of teaching, many of which have made it back into the classroom because they have been successful online. So recent studies find that asynchronous and face-to-face instruction are essentially equivalent. Sometimes one does a little bit better than the other, but that varies by instructor, and the instructor’s knowledge of techniques and personality and so forth. But in general, there really doesn’t seem to make much of a difference in learning outcomes between those two modalities. And with some work and development, the same may very well be true for remote synchronous. But picking up on that issue of bringing in guests and so forth with video, I think many campuses, including our own, have to do a lot to upgrade their facilities. And one of the things that faculty have learned is how easy it is to bring people in remotely, either students who are sick who are out with COVID or something else, are able to attend remotely and actively participate using Zoom or other tools, as long as we have adequate video and audio capabilities in the classroom. And I think on our campus, and probably on most campuses, we haven’t quite reached a level of video and audio that really works that well for students participating remotely.

Rebecca: Even before COVID faculty might have done lecture capture or something like that. But the expectations around that is that it’s something you’ve already experienced, and you’re going back to review it. So the expectation of really high quality wasn’t necessarily there like it is now. Now everyone’s experienced the ability to lecture capture in something like Zoom and get some really high quality recording when we’re all in that same space. Have high quality transcripts, be able to see what’s on the screen. And so, as we move forward, these are new expectations. These are not just expectations of the students who had been in school the last couple of years during the pandemic and have experienced some of the synchronous remote things. But K-12 has done the same thing, we’ve got a good 13, 14 more years of students who have already had these expectations. This is where it’s going to be at. And professionals have this now too because they also have been working remotely, and have a lot more collaboration happening in this way as well.

John: And many faculty used to bring in guest speakers, but it used to require someone to physically be there and sometimes people would travel to do that. But now you can reach anyone pretty much anywhere in the world and bring them into your classroom, if you have adequate capabilities to do that. So I think all campuses need to work on upgrading both their microphone systems so that you can hear everyone in the room, not just the sage on the stage, especially since we don’t have stages in most of our rooms. And also better video so that people presenting remotely can see their class and see the people they’re engaging with.

Rebecca: Yeah, definitely. I think one thing we should think about, John, is, I don’t know about you, but during this time I’ve used some pieces of technology differently or some new technologies that I haven’t used in the past—new to me, not necessarily new to the universe—that I don’t want to let go. [LAUGHTER] Like I want to keep going there. Or I want to find some sort of equivalent for the physical classroom, but I don’t know what that is yet. I’ve adopted some new practices, and I haven’t been back in the classroom, I know it’s different for you because you’ve been back in the classroom, but I see my teaching changing. How do you see your teaching changing?

John: Some of it was technology. When I moved home, all of a sudden I had faster computers, I had a nice big second monitor. And now coming back it’s really hard to adjust to the computers we have in classrooms, a single monitor which is really hard to do when you’re working with some students coming in on Zoom. Having a second monitor, and there were times when I really wish I had a third one, where you could keep the chat open on one, you could see the list of participants on it, and you could have other materials staged to bring onto the screen that you’re sharing with people participating remotely. It’s been a big adjustment. I had also had a video camera and microphone in my classroom for at least a decade, and I assumed all of our classrooms did, but this time I was assigned to a classroom that had neither of them and that required a little bit of adjustment. So I think we do need to upgrade these things so that all of our classrooms are able to adapt to the technology that’s become kind of the norm.

Rebecca: Yeah, prior to the pandemic I routinely used Slack for some kind of back-channel conversation, or to have some text conversation. But what I’ve realized now is I’ve adopted many practices teaching synchronously online that allow people to participate, who maybe don’t want to speak up for whatever reason. And I desperately don’t want to lose some of those ways of participating. And for me that includes the ability to answer questions using some sort of chat feature, the ability to use things like Miro, and so this whiteboard application has become so central to some of the things that I do, I’m now having a really hard time envisioning what that would be like if I was teaching in any kind of classroom that wasn’t a lab space where everybody had a computer. [LAUGHTER] Because these are places where we can brainstorm together, share ideas together, and have them all collate into a single location and not be lost in the time/space in a conversation. And these are ways that students have reflected in various reflection assignments that are really important to them. They found these opportunities to share their ideas, without having to speak up, to be really valuable. And it’s not just the camera thing. I think some people will jump to the conclusion that, “Oh, you’re teaching synchronously online, people are using these chat things because they don’t want to turn their camera on.” It’s true that students don’t want to turn their camera on for a wide variety of reasons which I fully support and respect. I don’t require that, we participate in other ways. But there’s also this deep insecurity that students have communicated about being afraid of being wrong, or just not wanting to voice their opinion, or needing time to think before presenting something. And these other platforms, or this other way of doing things, really supports this group of students in a way that I don’t want to stop supporting.

John: One of the things I did in my large class last fall is I had Zoom open, and I encouraged students who were present in person to use it if they wanted to participate using chat. That worked really nicely in a classroom where I had two monitors, so I could keep the chat open on one screen. And sometimes the students who are way in the back, when you have a few 100 students in the classroom they’re often really reluctant to raise their hand or to say something, but they’re much more comfortable participating in a chat discussion. And so that has helped. Another thing I’ve done is I’ve cut back on the number of exams. In my econometrics class this semester, normally, I had three exams where I used a two-stage exam which worked beautifully. And I was originally planning to do that again, until the first week of class when a third of my students were out with COVID. And we’re not quite past this yet. And I just noticed in the last week, our infection rate in this county has doubled. So I think we might still not be past it by the end of the semester, even though we’re…

Rebecca: It’s more than doubled. [LAUGHTER]

John: So I decided to drop all those exams, and I’m just doing a lot more lower stakes assessment. And much more of the work that students are doing that is assessed is done as group work where they’re working with each other every day in class on some assignments. And I more fully flipped the class where instead of giving them written assignments that they worked on individually, and then submitted, and I graded. A lot of that is done in small groups in class, but some of the basics and some of the retrieval practice and other things are done with videos I created during the pandemic with embedded questions. And that’s where they get some of the basic concepts, and they get to review it at their own pace. And they can take the embedded questions over and over again, after watching the appropriate parts of the video, as many times as they need to master the concepts. And it seems to be working much more effectively than it did when I was using a more interactive lecture approach in class.

Rebecca: That sounds really exciting, and I would think those things are things that you certainly don’t want to lose, those are things to keep and continue finding ways to engage students with each other. I heard you just say something that sounded like persistent teams, John. And so I know that that’s something I have definitely adopted over the course of the pandemic. It’s something that I definitely used in a slightly smaller context prior to the pandemic, I had persistent teams for a particular project. But I’ve moved to having persistent teams for the entire semester as a way to connect students with each other, to work through problems, or to troubleshoot with one another, and just have a group of students within the classroom that they get to know each other better, it facilitates some of that relationship building. How about you, John?

John: Well, in one of my classes, in a seminar class, I have persistent teams that are working through the whole semester where they’re writing a book again. But they’re working in small groups, and they work every week on some projects. Each week they present some journal articles or working papers, and they also work on their semester-long project and that, again, has helped develop connections among students really effectively, and it’s created a really positive environment. In my econometrics class I haven’t been able to create the same sort of persistent groups simply because I’ve had students who were ill at various times in the semester. And I’ve also had a student who had a car breakdown, I had a student who was stuck in another country where their travel arrangements broke down after spring break, and I’ve had people who were hospitalized. And nearly all of them have been attending every class, but today, for example, I had all the students in class except for two. And those students were a group in the breakout room while they were working through the same sort of problems, and the others were meeting in person. So there’s some degree of consistency in the teams based on where they sit with each other, but it also shifts a little bit depending on who is there in person, who is there remotely.

Rebecca: Yeah, it’s a lot easier to collaborate when you’re in the same modality. And so I think that’s an interesting challenge for HyFlex, which is showing good promise, but also definitely has its challenges. When we’re using some of these active learning techniques, or we want this community building, there can be some challenges when people aren’t there, all in the same modality.

John: And one of our earlier podcasts was on the topic of HyFlex. And in that one of the things that Judie Littlejohn suggested was exactly that: that one of the challenges with teaching in a HyFlex environment where some students will be in person, some remote, and some working entirely asynchronously, is you never know who’s going to be in class on any given day, which makes it really hard to have those persistent teams, and also to plan for in-person and synchronous remote, as well as what’s going to happen asynchronously. Because potentially, you have a constantly shifting pattern of in-person attendees, remote attendees, and students who are not engaged in any way synchronously on any given class day. And that could be a real challenge. The other challenge with HyFlex is it requires a lot more work on the part of faculty to develop the courses, and this also was discussed in that earlier podcast, and a lot more work on the part of faculty to manage it in terms of preparing things for all possible eventualities of different attendance patterns. And the development work essentially means that someone has to develop a fully asynchronous plan for each of the course modules or for each class meeting. They have to develop other activities that will work synchronously in person as well as remotely. At the very least, it’s like building two entirely separate courses. And that’s a lot more work than we typically have to do on either an asynchronous or a synchronous class, whatever the version of the synchronous class is.

Rebecca: I think what these conversations always reveal, or remind us, is that we really have to take in mind what the course objectives are, the kinds of activities that might help students best meet those course objectives, and then what modalities might best match that. [LAUGHTER] Some things are going to work really well synchronously online, and some things just aren’t. And I think some things will work really well in HyFlex, and other things will just be incredibly challenging to do there and maybe don’t make sense in that kind of a format. So I think that as we move forward and we’ve got more choice, we should really reflect upon what we’re trying to achieve, and then making good choices to help us achieve those things

John: And become more proficient using whatever we’ve learned about each modality to make our courses better. Which is why we have all these professional development activities, which have certainly become much more popular in the last few years than they ever had been before.

Rebecca: You know we’re going to be looking at professional development through these lenses too. Do we need more asynchronous professional development? Do we need more synchronous online, more in person, more HyFlex? What that mix is going to be. And it really is those same kinds of factors that we need to think about for our students. Like, who’s our audience? What are their limitations and barriers? And what modalities and things are going to help us overcome some of those barriers to participation the easiest? So, John and I have talked before about timing always being an issue for professional development, and that’s how this podcast got started. Thinking about… How do we address some of the professional development needs of our community when finding a common time was impossible to meet in person, or even to meet remotely synchronously online, especially when we have a lot of commuters and things.

John: It’s even tough for us to find time to meet to record these podcasts often. So we always end with the question, What’s next?

Rebecca: Good question, John. I’m not sure. I’m looking to the fall and thinking about teaching in person again, the first time in two years, and really just not knowing where to start. There’s a lot of things that I’ve gotten really accustomed to, and comfortable with teaching synchronously online, and things that I don’t want to let go of. Some emotional attachment to things, and I really need to rethink what things look like coming back in the fall because I cannot go back to the way I was teaching before. I’m a changed teacher, I can’t go back. How about you, John?

John: I think that’s true for all of us. For me, in my long-term horizon I’m going to hold office hours online in about five minutes, [LAUGHTER] and in the longer-term horizon I’ll be back with you to record a podcast in about an hour or so. And I suppose in terms of longer term planning, I’m looking forward to learning more about Desire to Learn’s Brightspace platform, which we’re moving to in SUNY very shortly.

Rebecca: Yeah, exciting new things happening, for sure. And I’m so glad that I’m part of your future, John.

John: The long-term horizon!

Rebecca: Yeah, I know, this is exciting stuff.

John: We’ll be back with another podcast next week.

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

John: Editing assistance provided by Anna Croyle, Annalyn Smith, and Joshua Vega.

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229. Inclusive History

Most history textbooks provide a narrative that is filtered through the lens of the dominant culture. In this episode, Vanessa Holden joins us to discuss how the study of history can be enriched by including a wider variety of voices and perspectives in historical narratives and in our classrooms. Vanessa has a dual appointment in both the Department of History and the program in African American and Africana Studies at the University of Kentucky. Her research focuses on African American women in slavery in the antebellum South, the history of resistance and rebellion, gender history, and the history of sex and sexuality. Vanessa is the author of many scholarly publications, including the recently published Surviving Southampton: African American Women and Resistance in Nat Turner’s Community. During the 2021 academic year, she was selected to be the inaugural Distinguished Visiting Scholar at SUNY Buffalo’s Center for Diversity Innovation.

Show Notes

Transcript

John: Most history textbooks provide a narrative that is filtered through the lens of the dominant culture. In this episode, we explore how the study of history can be enriched by including a wider variety of voices and perspectives in historical narratives and in our classrooms.

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John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

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John: Our guest today is Vanessa Holden. She has a dual appointment in both the Department of History and the program in African American and Africana Studies at the University of Kentucky. Her research focuses on African American women in slavery in the antebellum South. Her areas of interest are the history of resistance and rebellion, gender history, and the history of sex and sexuality. Vanessa is the author of many scholarly publications, including the recently published Surviving Southampton: African American Women and Resistance in Nat Turner’s Community. During the 2021 academic year, she was selected to be the inaugural distinguished visiting scholar at SUNY Buffalo’s Center for Diversity Innovation. Welcome, Vanessa.

Vanessa: Hi, happy to be here.

Rebecca: Today’s teas are… Vanessa, are you drinking tea?

Vanessa: I’m not. I’m drinking water. I’m a coffee person, I’m sorry.

Rebecca: So you got the water, you got the coffee, all right, all right. As John always says, that’s our most favorite tea on the podcast. [LAUGHTER] How about you, John?

John: I’m drinking iced tea today for a change. Because it’s such a nice, warm, wintry day here with a blizzard going on outside.

Rebecca: Hey! It’s in the 30s, it’s a heat wave.

Vanessa: Oh, that’s like beach weather in Oswego.

Rebecca: Totally.

Vanessa: Yeah.

Rebecca: And I’m drinking cinnamon spice black tea today.

Vanessa: Ooh!

Rebecca: It’s very warming, kind of the opposite of John’s situation.

John: So we’ve invited you here today primarily to discuss your work on inclusive teaching. But first, could you tell us a little bit about Surviving Southampton and the research that you’ve been doing that led up to this book?

Vanessa: Sure. So Surviving Southampton is about America’s most famous slave rebellion, what historians often call Nat Turner’s Rebellion, but I’m really keen to assert should be called the Southampton Rebellion. Mostly because that’s what the people who lived there and lived through it called it. And that’s mostly what it was referred to until historians got a hold of it in the 20th century. And what I do for an event that’s been written about, almost since it happened is I actually just asked the question: How were women and children involved in this really important moment of violent resistance? And of course, when I started to look for women in the archive, I was led to a number of other communities of people in Southampton County who’ve been mentioned, but largely understudied and not looked at. So I do have a chapter that specifically deals with enslaved women. But I also look at free people of color in the county—Southampton County, Virginia had the third highest population of free people of color at the time in Virginia. I look at children and children’s involvement and resistance. And I really center survival not just as endurance. We use the word survivor to mean somebody who endured a natural disaster, a crisis, a tragedy, but it’s also a word we use for the bereaved. So if you’ve read a death announcement, or see a notice on Twitter, it sometimes will list who the deceased is survived by. So I also take time to look at the ways that African Americans were rebuilding systems of resistance, even as trials were happening for rebels, really violent backlash to the rebellion was happening. So even in the midst of really the most oppressive moments of the slave regime, black people were strategizing about how to continue to resist slavery. And really, women are at the center of that labor of survival.

Rebecca: These narratives are often not discussed, especially K12 but also at the college level. How do we start bringing these voices in more? Obviously, your book is helping with this, but how else can we start doing this?

Vanessa: Yeah, I am a very public-facing scholar. I work a lot with public history projects and community groups, and have a real heart for working alongside K-12 teachers. I’m convinced that they’re all geniuses, that they take on mammoth feats every single day in the classroom. And really through my work with the digital humanities project Freedom on the Move, which is based at Cornell right now, but we have a team of scholars who are at universities all over the country. The project’s main goal is to find and digitize every extent runaway slave ad. Right now we’ve got about 44 or so thousand ads in the digitized archive, and a little over 10,000 have been fully transcribed. But through that project, I’ve had the opportunity to work with teaching hard histories and work with focus groups of K-12 teachers, and really hear how impactful dealing with these particular sources can be for K-12 students. That learning about the history of slavery from the point of view of people who were resisting slavery, reading thick descriptions of folks who were fleeing to find family members or striking out for freedom really transforms the way that students are able to access what is and should be a very difficult, painful history. And also thinking about really age-appropriate ways to approach that history, that often students can find people their age who are listed as fleeing from slavery. And that really helps them think through, at an age-appropriate way, the real injustice of slavery and the dehumanizing nature of enslavement while acknowledging moments of resistance and, really, triumph of humanity. So I think some key ways that I’ve seen educators who work with K-12 students bring this history to them is highlighting the ways that people their age experience these difficult histories, and giving them a chance to work with primary sources, to go to the documents, work with them to get through some of the stilted 19th century language to get at experience that hasn’t been interpreted for them that they can really exercise their interpretive skills to understand better.

Rebecca: I love the hook of finding a way to connect. And doing that through finding people of the same age is such a great idea.

John: Have you or this project done any work in having some of the students do some of those transcriptions?

Vanessa: So yes, and that has been a key part of one of the branches of developing the project, is thinking through the accessibility of our crowdsourcing platform. So right now, Freedom on the Move is a crowdsourced database, anybody can log in to freedomonthemove.org, create an account and begin transcribing, or pulling information out of the ads—what data scientists would call coding data, but what historians would call really mining sources for information. And we’ve run into a couple of interesting things working with educators, because the team initially was only researchers. And we sort of imagined that there would be classroom applications. And we’ve really learned from this misstep of not having educators involved from the very beginning. Because, of course, the things that researchers care about are not the things that are most useful in the classroom. And the transcription platform is built for an educated adult public, you don’t have to be a specialist to do the transcription by any means. But there’s a real difference in what, say, sixth graders can read and understand and transcribe, and what someone who is an adult can read and transcribe and understand. One thing that we were pushed to do actually was, and this really was an educator critique, was create a glossary. Because, of course, these documents from the late 18th through the 19th century include racial terms. And we have advertisements in the archive from Spanish speaking areas, from French speaking areas, from English speaking areas. And these racial terms are archaic. They’re considered offensive and racist now, and also students have little or no familiarity with them. And so one of the ways that we had to really provide educators with a tool they could point to, to help students understand this language, understand its context, understand why we don’t use it now, involved us going back and doing the work of writing out a glossary of terms with, really, annotations for how to best understand why enslavers are using the language that they’re using. To get students and user participants to critique the documents, read the documents with a critical eye that these are things produced by enslavers about enslaved people, it’s not the way they maybe would’ve described themselves. So finding both subtle and overt ways to cue in participants, and also teach critical skills, interpretive skills at the same time. So there’s a lot of intellectual work that goes into these sorts of projects. But ultimately, I think it helps students really engage with the sources in really fruitful ways. And we’ve had educators take this in all sorts of directions, to creative lessons, to lessons where students are writing bound poems using the ads and really attending to the emotional affect of this material. Instead of shying away from the fact that this is difficult, leaning in and saying, “Yeah, it should be difficult. And let’s actually do the care work of processing what’s difficult.”

John: Many textbooks, though, do not take this approach, where they leave those voices entirely out. What sort of harm is done to students, when there are these glaring omissions in history?

Vanessa: You know, there’s like a whole series of podcasts you all could do on the textbook industry, and how textbooks happen, and what is and isn’t allowed. And of course, we’re living in a contemporary moment where what reading materials are provided to, particularly K-12 students, where they’re being deeply scrutinized. There are a new wave of bans on materials. And interestingly, a lot of those revolve around the language of discomfort. And I think often the way that issues like racism, sexism, ableism, classism can be approached is with the language of emotion and feelings. So particularly very young people, it’s explained to them, “Oh we don’t use these words that are racist, because they’ll hurt someone’s feelings.” And sure, yes, feelings are a part of that. But the other reason we don’t use these racist terms, it’s not just that it might hurt someone’s feelings, it’s that those terms dehumanize someone. And when that happens, that opens the door for very real violence, and very real physically, financially, materially detrimental consequences. The first step actually is that language, but it’s the steps that follow that language that are the issue. And so I think sometimes, because so much can get wrapped up in only dealing with the first piece, when it comes to feelings, the other pieces get maligned. So then it becomes about well, nobody should ever feel bad ever. And a lot of times that I’ve talked to my own students who often, even at the college level, they’re encountering these sources for the very first time, they’re encountering an in-depth discussion of American slavery for the very first time, some of them have never really heard in any detail the types of violence that were involved in American slavery, that just are omitted, they sort of know slavery was bad and that’s where the lesson stopped. I give them a moment to pause before we really get into the semester and I just acknowledge that this is really difficult material to read and to process. That they’re going to learn about things that they haven’t learned about before, and they’re going to have a feeling about it. And then I say that that’s actually pretty great, because that actually just means they’re human. They shouldn’t learn about the Middle Passage or slave auctions or physical violence, and just be sort of okay with it, or have no emotional response to that. Then in those moments when they’re having an emotional response, that’s just a moment where they are being empathetic human beings. So at those moments where a student learns something that makes them uncomfortable, learns something that ignites an emotional response. It could be sadness, it could be anger, it could be disbelief, it could be a little bit of denial, it could be a whole range of things. That’s actually a moment to pause and acknowledge your own moment of really human empathy, your moment of discomfort. And then to push forward that, “Oh, this is the place where I actually should be paying attention. That, here’s the point at which I’m learning things I didn’t know before. Here’s the point at which I haven’t experienced that before.” I also like to do an exercise that involves watching an episode of Colonial House. Are you both familiar with the series from PBS?

John: I am not.

Rebecca: No.

Vanessa: It’s an early reality television series where they get people to agree, I don’t know how they get them to agree to this, but they get them to agree to live using only materials and technology for a particular historical period for a summer. And then they film them and find out what happens if a bunch of modern people go pretend it’s the 1630s. So there’s this great episode of Colonial House where the overwhelmingly white participants are upset because churning butter is really hard and the corn isn’t coming in. And it turns out building a colony in 1630s Massachusetts isn’t so great, and it’s pretty smelly, and difficult or whatever. And then some Wampanoag people who are descendants of the original inhabitants of the Cape in Massachusetts show up in their traditional clothing. And their point of view of this experiment is very different than the participants. The participants are there thinking they’re doing this educational thing with their kids, even though it’s hard, they have a really positive perspective about what they’re doing. And when the Wampanoag show up, some of them are moved to tears, the way that they’re viewing this little re-enactment experiment is deeply emotional, and deeply hurtful. And they make the point to the participants, you know, “You’re out here playing, but you’re re-enacting this moment, this kind of point of no return for people like us where we were about to lose our homelands, we were about to lose everything.” So I have students engage with a form they’re really familiar with, reality television, before they’re engaging with each other around these topics. And we kind of talk through how this is an iconic period in American history, the Colonial Period. And Americans throw around that word “colonial” like it’s a type of architecture or a type of clothing. Americans don’t really think about it as a system of oppression, even though a key moment of our history is throwing off colonial rule. And we talk about it, it’s the exact same experience. The people who are playing colonists aren’t there with evil intentions, they think this is like a summer learning thing. And they’re confronted with a community of people who can look at the exact same thing, and say, “No, this is actually really harmful. And here are all these things you haven’t thought about at all.” And it creates a really helpful moment because, of course, in an African American history course we’re going to talk about the American Revolution, we’re going to talk about the American Civil War, we’re going to to talk about westward expansion, we’re going to to talk about all sorts of moments that they probably have watched movies about, they’ve maybe read really celebratory accounts of, or just accounts that are just like, “Well, that was just meant to happen, that people moved westward, that just happened. And moving on.” That doesn’t account for other people’s experiences. So it gives them a moment to look around the room and say, “Oh, I might be sitting next to someone for whom a moment in American history that I’ve always thought was celebratory for them is actually a horrible thing to remember. And it involves all these other dimensions that they just have never been asked to think about before.” And so give students a moment because, of course, some of the people on the show get really defensive. And so rather than have them start to learn difficult things and get defensive with each other, they can actually talk about these people on the TV. So we get a lot of that out of the way before we get to, “Okay, now you’re reading a slave narrative, and you’re learning really horrible things. And you see some place names you recognize, when you get into it.” Now, we have this common text to come back to and say, “Oh, there are different ways to remember this. There are different perspectives about what exactly happened. And the version I learned has particular consequences.”

Rebecca: I really love the idea of having something to try on that conversation without it feeling like it’s actually a conversation about you. It’s safe to have a conversation about something that’s not you, like the TV show, as a way to work through those ideas, and deal with some of those emotions that you were talking about that certainly come up that make you be defensive about certain topics, potentially. I love that you have that grounding and shared moment with each other. I’m sure it actually helps make everything else be far more productive during the semester.

Vanessa: I mean, there’s a great moment where one of the participants says, “Oh, I never thought that I was being an imperialist.” And then inevitably a student of mine will say, “The name of the show is Colonial House. [LAUGHTER] Like, what did you think?” So then he kind of really gets it like, “Oh, you’re using these terms to describe, I don’t know, buckle shoes and funny hats and architecture, but you’re not thinking about, ‘Oh, I’ve re-enacting a process of incurring on other people’s lineage.’ Like, that’s what I’m re-enacting.” It’s not just churning butter. It is a lot of butter turning, but it’s not just that. [LAUGHTER]

John: I also really like that approach of letting people look at it through this third-party lens. We’ve talked about that in some other situations, where that’s really effective when their own personal emotions and feelings are not put at stake in the same way. But I imagine some difficult conversations will come up during your class. How do you help prep students to deal with those issues when someone is offended by something that someone else says because they weren’t considering other perspectives?

Vanessa: I try to… and this is some work that I do in the first few weeks before students, I think, are even really aware, because the first few weeks of class are all about setting the stage, not just material that they need to know, but also practices that I want them to engage in throughout the semester. So I begin to set up early a culture of common texts for the class. So that first documentary clip screening that I show, it becomes a common text. It’s the first day of classes, sometimes they think, ‘This is just a throwaway exercise,’ or ‘Dr. Holden is just trying to engage us or whatever.’ But I start to build into this culture of, we have common texts in this course that we go back to. Part of learning in my field, at least historical methodology, is work with historical sources. So I begin to build piece by piece that in this class, it’s less about you talking about your own opinions about things, and more about us discussing common sources and common texts. So I’ve had, of course, a number of situations. Sometimes it’s students speaking without thinking. Sometimes they are in the middle of having an emotional response to something, dnd so what comes out of their mouth hasn’t taken into account all the other things we’ve read. Sometimes though, I’ve actually had a couple situations a lot earlier in my career, where students are just trying to test me or test my knowledge or see if they can knock me off kilter a little bit by saying something just outrageous just to see if I’m going to take the bait or engage. And typically what I do is turn the whole class back to the common texts. So I had a student once make a really disparaging comment about a group of Thai immigrants who were actually being forced to do unfree labor in Hawaii on pineapple plantations, because we were talking about contemporary cases of unfree labor and slavery. And the student just off the cuff said, “Well, these people aren’t Americans, why should we even care about them?” Which immediately resulted in gasps for the rest of the class. And so I said, “Well, let’s answer that question. Okay, this half of the class go back to this document, this piece of the class go to this document, and this piece of the class go to this document, let’s interrogate this. A: Why aren’t these people Americans? How is it that people who are not Americans are ending up in this labor situation? B: What is the landowner getting from this? And C: What connections can we make? Why should we care?” And this took the wind out of this particular student’s sails, because I think they really hoped I was going to really go in and yell at them or say something out of pocket. And instead, it was up to their classmates. And what came out of that, A: Really made clear that the class as a whole was not going to accept this. And B: Got students back into the documents in a way that felt way more immediate, I think, than it would have if they felt like, “Oh, clearly everybody in class with us agrees that this is horrible.” And it also set up some expectations for appropriate ways to handle disagreements in class. I do that a lot. Teaching the American Civil War here in Kentucky is always interesting, because the Commonwealth did not secede from the Union. But it’s a very contentious topic. And what folks often know is what family members have told them or things they read themselves in historical fiction or more pop historical texts. And seeing the primary documents for the first time can be kind of startling with just how explicitly racist people of the 19th century really were. And so I found myself in a number of situations making clear, we’ve got to go back to the sources. And I’ll say this, my subject position in the classroom is something that I have to be very aware of, as a woman, as a person of color. Sometimes students expect somebody like me at the front of an African American history course or an African American studies course. But when I’ve taught broad U.S. courses, I’m not who they think is going to teach them American history. And it would be silly for me to not be aware of that. But oftentimes, that means my pedagogical practice has to be really transparent, I have to be really clear. This is what I’m asking you to read, this is why I’m asking you to read it, and this is what outcome I expect for there to be. And some students are surprised that I’m that transparent about pedagogical practice. But in a time and place where student evaluations are as biased as the research tells us, I think it’s really, really important.

John: This might be a good place to transition into a discussion of inclusive teaching practices. And one aspect of that might be that sort of transparency about what you’re doing in class and why you’re doing it. Could you talk a little bit about your philosophy of teaching and how you go about creating an inclusive environment in your classroom? Some of that has come through already, but what are some other specific steps you might take?

Vanessa: Sure, I approach my classrooms as a collaborative space. Of course, there’s a power differential, and my job as a professor is different than students’ jobs as students. But I find that, actually, the more transparency, the better. So clearly laying out expectations, but also being really clear about what my expectations for myself are. So students are often surprised that I’m pretty upfront, “Here are the ways that I am available to you. And here are the ways that I can help you outside of those hours I’m not available to you.” Modeling healthy boundaries around what is my obligation to this course, allows them the leeway to say, “Oh, one of the things I need to do is set up what my boundaries are around my coursework.” [LAUGHTER] I’m very clear. I don’t expect that you are only thinking about my class all the time. So you should just know that that’s not an expectation I have for myself. So let’s talk about the times when I am thinking about this course. Beyond that, I offer them as expansive a menu as possible of inclusivity policies. And I think when students think about accommodation in class, they often think only of visible disability and that’s it. And so in my syllabi, in my first day of class presentation, I make super clear that anybody can be eligible for accommodation, and the ways to go about advocating for that for themselves, that there are processes involved. So I mention everything from care responsibilities, I have a number of students who are parents, I mention military service, I have a number of students who are in ROTC, or they’re in the National Guard. I talk to athletes in my classes. I talk to students who may be figuring out for the first time that they have learning needs that are now becoming apparent in their first year of college, they just, it hasn’t been diagnosed, it hasn’t been looked into, tested, treated, all those things, and then give them all the resources I possibly can to access those services. And I’ll say that it actually lends itself to really good classroom management, because it opens the door for students to talk to me early and often. I can’t tell you how many times I have students who are parents that are surprised that I note care responsibilities, particularly for young children. And I just say, “Look, as your professor, obviously I can’t help you with the direct physical care of your children. But when a two year old has an ear infection, they have an ear infection. So here are ways you can get in touch with me, here’s how we work on how your assignments work. This is something you can bring up to me as a mitigating circumstance for assignments.” I also bring a sense of, and this is where common texts come in too, that nobody’s joining the course because they know everything that we’re going to cover already. That everybody is at a space of learning and a space of growth. That this classroom is an opportunity to ask questions, it’s an opportunity to sometimes get things wrong, it’s an opportunity to be called in about various prejudices you’ve never really interrogated before. And to really set up the expectation that what’s important is not that you know all the right things to say every single time. But what’s important is that you’re open to learning, and that you’re open to understanding. And I think that setting up that environment as collaborative is really important. That it’s as much about the questions that they ask as the lecture terms that I talk about. To really be clear that students have agency in their own learning process. And some catch on, and some lean in and some don’t, that’s just the nature of classrooms. But affording them that agency then has resulted in some really fascinating takes on the material I have to cover.

Rebecca: So one of the things that you’re describing, Vanessa, is in your classes, students are doing history, right? [LAUGHTER]

Vanessa: Yeah.

Rebecca: No matter who they are, they’re doing the practice of history, because they’re looking at primary documents and things. But we also know that there are students who may not come to a particular class or a discipline because they don’t see themselves represented or people like them representing the field. How do we help to bring students in through the door, and also keep them there, so that we do have a wider perspective in each of our disciplines?

Vanessa: I feel like I’m really fortunate because I end up with, at least in my African American history courses, I end up with a pretty self-selecting population. So, typically, I end up with students who already have some subject interest in African American history. So they’re not particularly surprised, for example, that we’re going to talk about slavery at some point. In my general American courses, then that can be a little hit or miss. But in my AFAM courses, students tend to, like I said, expect somebody who looks like me at the front of the classroom, expect to talk about these issues. Something that I find is that students often arrive on campus with a pretty limited view of what’s available on university campuses. There are some majors that have professions directly related to them. So they know if I go pre-med, then I’m going to become a doctor. That’s a thing. I know what that is. If I major in history, there’s less of a clear, professional path. And that’s true with a lot of the majors that are available on university campuses. And we know from this side of the desk, like, “Oh, no, there are all these applications for all these different types of inquiry. They’re all these different ways to think about the world.” But students often are just trying to figure it out. And I just find a lot that students don’t realize what can be known, if that makes sense. They’ve taken history courses, because they have to in high school. They can be pretty cursory. And that’s not the fault of educators, it’s often the fault of a whole other set of mitigating things like standardized testing schedules and what textbooks are available and these sorts of things. I know I was told frequently growing up that the kinds of things I was interested in in U.S. history, just couldn’t know them. They just weren’t knowable. There were no sources for that. So I think sometimes when I go to these major fairs, or I’m trying to reach students at our black students center and say, “You know, you could take whole courses on this.” Some of it is just about showing up in spaces where students are already, being visible on campus. I’ve gotten more interest in my classes just walking through the classroom building and having students say, “Wait a second, who are you and what do you teach? I didn’t even know that there were black professors in the history department.” Meanwhile, we have like eight tenured black professors in our history department. So not just assuming that students know what’s available to them. I also think there’s something to be said for university advising. This is different at every institution, but the sorts of courses that advisors are slotting students into sometimes has way more to do with whatever the core curriculum demands. So for example, now that my African American History course to 1865 is part of our core curriculum, I know that that’s going to get that course in front of the eyes of way more students, and students who would have self-selected into the course, had it been part of that core. And so I also think that there’s something to be said for really solid intro course teaching, because that’s the place where you can really capture students’ interest and give them a sense of what’s available to them.

Rebecca: It’s also the place where we often rely on part-time faculty, it’s a different experience, often at the first year, not always, but that happens more often than not that introductory classes may be taught by faculty who aren’t there all the time, or who are new to the field. And not that that’s a bad thing, necessarily, but it’s not always engaging students with the people they might be working with as they go through all four years.

Vanessa: Well and I think students have really very real and understandable considerations. I know at my institution, a lot of our students, they’re very career minded. We have a number of students who come from economically disadvantaged backgrounds, they do not have the extra funds to just play around in elective courses, they’ve got to get things done. I get it, I understand. I’m not going to disparage them for that. That makes a lot of sense. So sometimes the kind of exploratory moment of, “Well, who’s in what department? Do I see myself in this? Is there a way that I can learn the histories that apply to me?” That’s not the priority. And I get it. I think, as a faculty member, and I’ve talked to my colleagues about this too, what we want to pivot and do, really, with real intention is find ways for us to serve students better with the kinds of offerings we make. And that has meant actually putting in the time and the paperwork to make sure that our courses fulfill particular requirements. We’re in our first couple of years of having an African American Africana studies major at U.K. We had a minor for a while, and now we have the critical mass of black faculty to really provide an Africana course progression in the history department. And so these things really do matter. And I think as faculty, that’s also something to think about when we’re advocating. I’ve seen, I don’t know how many job ads for scholars of color, for research areas around minoritized people, and that’s fine. But it really does take more than one person to step in. To really serve a student population, you really have to have a whole constellation of folks. And so tackling issues of diversity and inclusion on this side of the desk are super essential to tackling those issues for our students.

Rebecca: So I’ll be your next student, I’m going to sign up. This sounds like a really good course to take. [LAUGHTER] I’ll be moving.

John: I was thinking throughout this that Vanessa and I worked at the Duke University Talent Identification Program for several years, and I never got a chance to sit in on any of her classes. And I was just thinking, I wish I could do that now.

Vanessa: Oh, man, I was a baby. He met me when I was a rising junior in college.

John: At first, but I think you also did it into graduate school, didn’t you?

Vanessa: Oh yeah, yeah and I did teach some of my own courses, which was a lot of fun. It’s always fun in the humanities, because it’s this area that I found students, particularly students who are slotted into the gifted track, they end up doing STEM things, sometimes the social sciences, sometimes, but they found the humanities challenging in ways I don’t think they expected because you can’t evaluate them in the same way. And they were just so much fun. So much fun to work with.

John: Now, you went to SUNY Buffalo in 2020, as this visiting scholar. It may not have been the greatest time to be able to do as much outreach and meet quite as many people. Could you talk a little bit about your experience at the start of this pandemic?

Vanessa: Sure. So a couple interesting things that were just happenstance because, of course, we couldn’t have possibly seen any of those coming, except for in a broad sense that like pandemics are possible. But what that would even look like most people didn’t really think about. So two things. So in 2018, I agreed to develop an online course for African American Studies, as a part of a graduate certificate program in diversity and inclusion. It’s an accelerated course that runs for eight weeks. And it’s exclusively online and asynchronous. And so back in 2018, I said, “Oh, yeah, yeah, I would do that.” I developed it over the summer of 2019. And then ran it for the very first time spring semester 2020. And ironically, it wrapped up right at spring break, just in time for everything to shut down. And then the other course I had was full of senior seminar papers that now they couldn’t leave their houses, let alone go to archives, it was a complete mess. So I have this completely online course. I did all of this work, thinking through asynchronous pedagogy and thinking through… How would I cover an intro to African American studies that quickly? How do I make sure that the rigor is at a graduate level, but also accessible to undergraduates? And I put in all this time and work. And now for the first time since then, I’m actually going to teach that course the second half of this semester. But I’ll be interested to see for students what the differences are, because initially with the course, actually, the learning curve for students was pretty steep. I think there’s an assumption that students, at least before this pandemic, there is this assumption that students just are born with devices in their hand, and they just automatically know how to use whatever random teaching platform exists. Honestly, this move to more online teaching, or even platforms like Blackboard or Canvas. What you make available on those platforms, there’s a whole sharp learning curve for students, they don’t necessarily know the functionality of the Canvas website, and they don’t know where to find things. And you really have to teach them to use the course, if that makes sense. And so I’ll be interested to see if there’s any difference now that the students that I’ll most likely have in this course will have had, at least part of their education has happened online, remotely during the pandemic. I’ll be interested to see if they’re more adept at it, or if it feels too demanding, because it’s assuming conditions of a different time and place. So we’ll see. It’s designed to be really, really flexible, because it was designed for people who this is the one thing that they’re doing this semester towards their certificate, and they might have a full time job or whatever. The other thing about the start of this pandemic is in 2019, I got invited to apply for this program at Buffalo. I moved to the University of Kentucky from another institution. So even though I was going up for tenure, I wasn’t eligible for sabbatical yet. So I knew that if I wanted some time away, I had to go find the funds somewhere else. So this was a great opportunity. Looked like a great time to get involved in a different intellectual community. And I knew western New York was gorgeous. And it was like, “Yeah, this will be wonderful.” And then the pandemic happened. [LAUGHTER] So I moved up to Buffalo and I spent time in Buffalo and came back and forth to Kentucky. It’s actually only eight hours by car between the two places. You know this but Buffalo’s about as far west as you could get without being in Canada. And yeah, Buffalo is such a cool city. And I got to experience none of that. [LAUGHTER]

Vanessa: I did eat wings while I was there, and they are better. They’re different there than they are other places. And I had a lot of great colleagues. But there just wasn’t the opportunity for the kinds of collegial bonding or collaboration. My cohort was wonderful. And I was putting the finishing edits on my book. It was really good for me to have that time out of the classroom, sort of dodged dealing with early pandemic stuff. I will also say that New York’s approach to the pandemic, very different than Kentucky’s. Initially in Kentucky, we had a lot of really common sense measures around safety in the pandemic. And that eroded pretty quickly in ways that New York was way more cautious. City of Buffalo was way more cautious, for example I had to quarantine for 14 days every time I left the state and came back and I experienced two different types of availability of testing. In Kentucky we had really good testing really quickly. Experiencing the pandemic and two very different states was a little bit of reality whiplash. I felt like I was beaming down to a new planet each time I would go from place to place. And then I experienced that again, just this fall, I gave a talk at my graduate alma mater at Rutgers and I got off the plane in New Jersey, it was like I was on a different timeline where the pandemic was still happening, versus Kentucky where very few people wear masks in public and mandates are few and far between. So it’s been a wild ride. It was a really weird time to have a fellowship like that. I think I still got quite a bit out of it. And I enjoyed my time up in Buffalo. I really wish that it had been a non-pandemic time. And I did get to go to Rochester and see Susan B. Anthony’s house and Frederick Douglass’s grave. So I felt like I got to have my one big field trip, but I’d have been doing a lot more field tripping had I been there any other time.

Rebecca: Definitely a weird time to be doing things. [LAUGHTER]

Vanessa: Yeah, just figuring out travel in general. We had pretty early access to vaccines in Lexington, and so I was vaccinated relatively early, but New York did not. So I would go from an area where the city has really high vaccination rates to then New York where they just were not available yet.

John: Interesting times.

Rebecca: Yeah, definitely.

Vanessa: I told my students sort of jokingly, “History is way more fun to study than to live through.” [LAUGHTER] We’re all ready for some precedented times. It turns out, yeah, living through a historic global pandemic, not fun, not a fun time. And they all chuckled. That’s why I always sort of scratch my head when people find out I’m a historian and they ask me, “Oh, well, what time period do you want to live in?” And I’m like, “Oh, yeah, no I’m good. We’ve got enough going on right here. Yeah, I’m good.”

Rebecca: Well, we always wrap up by asking, What’s next?

Vanessa: So it is been since the 1930s, that we’ve had a synthetic work about slavery in Kentucky. And so currently, I’m the Director of the newly started Central Kentucky Slavery Initiative. It’s a project to both tell the black history of our university from its founding in 1865 to present, and a multipronged research initiative to study slavery in the bluegrass. So we’re working on a history of African Americans in Bourbon with one of our partners right now. We’re working to make some public documents more accessible to community members. In collaboration with and partnership with our local county clerk’s office. We have a number of research projects going on African American contributions to the University of Kentucky. And my hope is to take really the broad range of research that’s happening across a project right now, and do a project on slavery in Kentucky. It’s famous for being one of the hubs of the internal slave trade, but the depth of knowledge about that sort of stops there. So I’m going to do work where I’m at and delve into this archive. I’m a Virginia specialist, and when I got here I was bowled over by the amount of material that still exists here. In Virginia there are a lot of burnt counties, because lots of cities were burnt to the ground in the American Civil War. But this place didn’t secede, so they have all of their documents. And I think it’s really powerful, particularly for descendant communities, to have a lot of what they often already know from oral histories and community historical memory, acknowledged, preserved, and presented in accessible ways. Not just for researchers, but for community members, for communities that have their roots here, but have moved on to other parts of the country. So yeah, I’m Kentucky focused and the Bourbon project doesn’t hurt. I’ll say that’s one of the perks of living here.

Rebecca: Sounds like a great project and a really worthwhile endeavor and a good way for us to be thinking about the different spaces we live in, and the records that are kept, and what’s here and what’s not.

Vanessa: Yeah, I try to keep things as local as possible wherever I’m teaching. Because if students can recognize street names, or they recognize names from buildings in the work that we’re doing, it just makes it feel so much more present.

John: Well, thank you. It’s great talking to you again, and I really enjoyed reading your book Surviving Southampton.

Vanessa: Thank you. Thank you.

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

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John: Editing assistance provided by Anna Croyle, Annalyn Smith, and Joshua Vega.

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