273. North of Neutral

Reports of student mental health concerns have been rising steadily during the last few years. The traditional approach is to assist those dealing with these concerns only after they have been reported. In this episode, Amy Bidwell joins us to discuss an alternative approach that focuses on strategies that can help our students improve their ability to thrive, even under adverse conditions.

Show Notes

  • A video in which Christpher Peterson described positive psychology.
  • Martin Seligman
  • PERMA
  • SAMSHA
  • Fredrickson, B. L. (2013). Positive emotions broaden and build. Advances in experimental social psychology (Vol. 47, pp. 1-53). Academic Press.
  • PubMed
  • Felten, P., & Lambert, L. M. (2020). Relationship-rich education: How human connections drive success in college. JHU Press.

Transcript

John: Reports of student mental health concerns have been rising steadily during the last few years. The traditional approach is to assist those dealing with these concerns only after they have been reported. In this episode, we explore an alternative approach that focuses on strategies that can help our students improve their ability to thrive, even under adverse conditions.

[MUSIC]

John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

[MUSIC]

John: Our guest today is Amy Bidwell, an associate professor and the chair of the Department of Health Promotion and Wellness at the State University of New York at Oswego. Welcome back, Amy.

Amy: Thank you, John. Thank you, Rebecca.

Rebecca: Today’s teas are… Amy, are you drinking tea?

Amy: I had tea earlier. And I was going to show you my mug but you can’t really see it anyways, It’s called Be Well, but it was a new raspberry green tea that I got for Christmas. Very good actually.

Rebecca: That sounds good. How about you, John?

John: And on a similar theme, mine isn’t so much “be well,” but it is a blueberry green tea.

Rebecca: Mine at least sounds well. It’s the Hunan Jig.

Amy: I don’t know what that is.

Rebecca: It’s a black tea that has some blonde tips in it. That’s pretty tasty.

Amy: Wow, I was thinking, the blueberry one, lots of antioxidants. That’s good.

John: We’ve invited you here to discuss some strategies that can be used for anyone to improve their morale during these relatively challenging times. Could you talk a little bit about some strategies that people can use to improve their general mood?

Amy: Definitely. Thank you, John. Thank you, Rebecca, for having me. One thing that I would love to just start with is the fact that we all know generally what we’re supposed to do to stay well, yet, we aren’t exactly well, especially right now. And so I think the approach that I take from this is slightly different in a sense, where it really looks at the overall person in terms of more, how do we thrive in life? Not “are we healthy?” Because that’s one thing. Yes, we’re drinking our blueberry tea. But are we actually thriving in life? Are we happy in life. And I think that there’s a distinct difference there. There’s the “I’m healthy,” and “I’m well.” And if you go to the doctor, and you get a good, clean checkup, and your cholesterol is good, and your blood pressure is good, you walk out and you’re like, “Ah, good, I’m healthy,” but are you well? and that’s really the perspective that I take. Because if you look at overall health, it really looks at “are all of your measurements healthy?” But what thriving really looks at is we really want to stay with what we call “north of neutral.” And Christopher Peterson is a huge researcher, he has since passed, that really put this into the forefront, which is how do we stay north of neutral? So the typical kind of treatment method of health is to make sure that we’re treating any sort of issues so that you can be healthy. Well, staying north of neutral is really developing skills in your toolbox, resources in your toolbox, to allow yourself to stay healthy and well, so that when adverse things happen, like major pandemics, your body, your mental state, your physical state, can actually absorb that trauma and that stress and be able to handle it and still be considered well. And that’s really the difference. So if we look at a treatment method, from more of the traditional psychological perspective, really take somebody that may have some mental health issues, disorders and then treat them to get them at that zero baseline. So we go from maybe a negative seven, where we have some sort of mental health disorder, to a zero, but then when a pandemic hits, or something as simple as a nasty email that pops into your inbox just really bothers you, right? So you’re now at a zero and then you went back to your negative. We don’t want that negative, right? So if we can keep people north of neutral, and so again, at maybe a positive six, positive seven, when they get that nasty email, it might pop them to maybe a four, but they’re still on that positive side. And so that’s really that difference. And obviously, when you have significant trauma, a death in the family, a pandemic, loss of job, those are going to impact your overall well being much more. But again, if you can stay north of neutral, it still won’t get you to that zero or negative side. And so a lot of the tools and strategies that I have researched myself, but there’s actually an enormous amount of research… I counted this morning, I have 77 articles on my computer right now that are waiting for me to do a systemic review on. I haven’t done it yet. They’ve been sitting there and they’re going to get done soon. Martin Seligman is kind of the founder of positive psychology in the modern day, and he was, I believe it was in 96ish, he was the American Psychological Association president for a year and that’s when he really started working with Christopher Peterson and kind of looked at this phenomenon of north of neutral. And why are we focusing so much on treatment, when we could actually be focusing on prevention? So he started this positive psychology movement, which has since really turned into more the study of human flourishing. Some of the theory that Martin Seligman came up with is this theory of wellbeing that looks at PERMA. And what PERMA is, is positive emotions, engagement, relationships, meaning, accomplishments, and then since over the past 10 years, vitality has been attached to that. But what that is, is those are those six components that an individual must have in order to truly flourish and thrive in life. So staying north of neutral. And what I’ve really been researching is those six aspects, and I’ve actually used them in my classroom a lot.

Rebecca: One of the things that we’re always thinking about is, and we’ve talked a lot about mental health challenges that our students are facing and also burnout [LAUGHTER] that faculty are facing from addressing a lot of the urgency around the pandemic, and you’re talking a lot about moving to north of neutral, I think many of us are feeling like AAAHHHH, [LAUGHTER] still having a lot of stress. So what are some strategies to help us as faculty and staff maybe stay north of neutral or get a little above neutral so that we are able to handle the stressors of our everyday jobs and the added stress of working with other people?

Amy: Rebecca, that’s a great question. There’s many answers, but the easiest that everybody can do right now is social media. So what I mean by that is, I don’t know what the percentage is, but John, you probably have this stat somewhere, the percentage of negative comments that are on social media versus positive. My number one recommendation is, and I did this myself, I have completely gotten off social media. Now, when I say that, I still use Pinterest once a while, I’m not sure if that’s considered social media, but I do have a backyard I’m trying to landscape. But when you get up in the morning, everybody grabs their phone to turn their alarm off, you need to put that phone right back down. A lot of the research says that for the first hour that you’re awake, no technology… imagine that, like John, comprehend that one. He’s thinking, nope, that’s not gonna happen. [LAUGHTER]

John: We’ll see. I’m mostly just on Facebook and Twitter, and that’s only positive material, [LAUGHTER], as I’m sure you’ve experienced too.

Amy: Which is why I don’t have Facebook and Twitter anymore. [LAUGHTER] And honestly, it’s funny, because I’ve had this conversation with people about Facebook. And of course, you know, in my generation, that’s kind of what it was. My daughter does Snapchat, but I’m the Facebook generation. So the thing is, even if you go on today, and you see your best friend in this beautiful Caribbean vacation, it’s supposed to be something happy, right? Well, not so much. Because as I’m sitting in my office, I’m looking at a rainy gray sky. So immediately, my emotion has now changed. And ironically, as I’m miserable looking out my window, because it’s gray and gloomy out, I just received an email from someone berating me about something I didn’t do. So now I’ve just gotten a little bit higher, and it just compiles and then I have someone knocking on my office door… this isn’t really happening… but someone knocking on my office door asking more from me. And it’s like, AAhh, I can’t do it. And all this started with looking at my friend’s Caribbean vacation. And again, there’s a ton of research to support how our emotions are affected the second we wake up. So another tool that’s really great… and I got my students to do this… is okay, your alarm goes off, you turn the alarm off, you turn your phone off, you’re not gonna get on technology. Before you get out of bed, visualize your day. So for instance, Rebecca, you had already mentioned that you have three recordings on Friday. So immediately that’s stress, right, the immediate stress that that can cause. I’ll use a different example. I unfortunately had a cousin pass away unexpectedly a few months ago. And all of a sudden, I found out I had to drive my mother to North Carolina. So in a car for 12 hours with my mother, just the two of us. And it was like, “Okay, the next day we had to go.” And so when I woke up in the morning, I immediately visualized what my day could look like, not what I’m thinking it might look like but what do I want it to look like? And so by doing that, the second you wake up, visualizing the good in your day, instead of “Oh my gosh, I have five meetings, three recordings. I have to sit in the car for 12 hours with my mother,” those types of little tiny things are things that can really help us

Rebecca: I think in a time of great distress, little things are always a good first step, for sure.

Amy: And that’s what it’s a lot about, is these little things. And when people think of positive psychology and the science of happiness, they kind of immediately go to oh, “let’s just walk in a room and be happy.” It’s not that at all, it’s these little tiny things. And again, it starts with the second you wake up in the morning. A tool that I used with my students, that was amazing, first time I ever did it this November, right before Thanksgiving break, I had them all sit in class and write a letter to someone that they’re grateful for, and grateful letters, they have been researched for the last few decades of the importance of positive emotion. But the kicker was they had to write it, then when they went home, they had to go to the person’s house, stand there and read it to them. They said it was literally life changing. And not only that, the research shows that doing grateful letters or gratefulness, the impact over a long period of time is substantial. And so that’s a really great simple, simple thing that we can do to help improve our day-to-day emotions.

John: And even just reflections on things to be grateful each day have been shown to be effective in improving overall happiness and satisfaction.

Rebecca: If we all start with a little more gratitude, we probably will be much happier when we’re around other people and [LAUGHTER] we’ll spread the gratitude-ness. [LAUGHTER]

Amy: But Rebecca, what you said, that’s actually scientifically proven, that if the three of us are in a room together, and I come in in a more positive mood, it immediately affects you too. And so I have really changed as a department chair. Unfortunately, when I took over as department chair COVID hit the next semester. So my whole experience as chair has essentially been putting band aids on things. But the first 18 months or so I would walk in a room like a chicken with my head cut off. And what happens is that vibe is now spread across my conference room. Since I started taking this nine-month training that I was granted funding through SAMSHA and the Counseling Center to basically learn the scientific study of human flourishing, I have completely changed my approach to meetings. And it’s something as simple as my attitude walking through the door. I’m not rushed. I’m not flustered. It completely changes the vibe of your staff.

REBECCAS: …or of a classroom, I am sure.

Amy: Yes, and I haven’t mastered the art of getting to class early yet. At some point I will. I get there on time, but definitely not early. I agree with that 100%, and I certainly can share some ideas of things to use in the classroom as well.

John: You started with an acronym, maybe if you could talk a little bit about each of the components and provide an example of how each component can be used in practice.

Amy: Definitely. So, again, PERMA-V. So P is positive emotion. And that’s really where most of the research is at this point. And this is something in the classroom that can be really important because if we look at Barbara Fredrickson’s research on broaden and build, there is so much research on changing the attitude of the classroom the second you walk in to more of a positive state. It could be that, and I was just discussing this with someone earlier on a meeting, having each person go around and just quickly yell out one thing that they’re grateful for that day. Now, obviously, John, in your 400 Student economics class that might take some time. With that said, if you just, once a week or twice a week, have three people randomly do it, it keeps people on their toes. And that immediately changes the vibe of the classroom, which then increases those individuals’ ability to learn and retain information. So the positive emotions, there’s a ton of research with that, from an employee/faculty idea is this kind of negativity bias. And again, that’s something that’s been studied a lot. And that’s the thought of going in with that negative emotion. So I’m walking into a staff meeting, “Oh my gosh, I can’t believe we have another meeting about meetings. I don’t want to be here. I don’t want to listen to this person just sit on their soapbox.” So going in with a positive attitude and saying, “I’m excited to see my colleagues again,” really changes things up. The next one is engagement. And this is where you are in a situation where you are 100% engaged in what you’re doing. And so I can just see looking at John and Rebecca they’re just totally engaged with what I’m saying.

Rebecca: And so you only can see that because we’re on video while we’re recording [LAUGHTER]

Amy: But, you were so engaged with what I’m saying, I’m sure. And I know everybody that listens to the Tea for Teaching is very much engaged in what they’re listening to. And so think of something that you can do every day where you completely lose track of time. For me, it’s reading, I just absolutely love to read. I’m going to say actually, it’s also going down the research black hole on PubMed. But those are the things where you completely lose track of time. Your classroom, you want to give students activities or something that they can do where they actually are so engaged that they lose track of time, which I don’t know if anyone’s really mastered that yet, but we’ll get there. Relationships, research shows that social wellness, in fact, a lot of the COVID research now they’re saying that the social isolation that we experienced during COVID was more detrimental to our health than obesity. So I find that interesting. Relationships from a college perspective, one of the number one reasons students leave college, they don’t feel socially connected to the campus. We have to provide relationships. So breaking down those barriers with our students where the professor is up here and students down here, we want to try to create those relationships where the students understand that it’s not just this person speaking to us, but they’re with us.

Rebecca: It seems like the Relationship-Rich Education book would be a great resource for people to tap into to think about ways and roles that relationships play in a positive affect towards their college or university.

Amy: In fact, when I was reading that book, I was part of that book club, it was almost like I was reading a book on human flourishing, it was spot on; everything that they said was spot on. So I agree with that. Meaning… meaning is “What is your overall purpose in life?” And I do this with my students, especially with first-year students. Okay, what do you want to do when you graduate? Okay, I want to be an engineer, I want to be an economist. But what is your passion? What is your purpose? In 10 years from now, when your alarm goes off on a Monday morning, after a long weekend, do you jump out of bed? Or do you say, “Uh, I gotta go collect my paycheck.” You want to do something that truly brings you some sort of purpose or meaning. For me, it’s helping my daughter with her homework. That’s not much. But that gives me a sense of purpose. Accomplishment… we all know we need this, not to say that we give everybody a trophy, but we need to experience some sort of excellence or accomplishments. And this goes back, John, I know you’ve talked a lot about low stakes-grading and low-stakes assignments. Students need that, because it’s giving them that little touch of positivity, that touch of achievement. Accomplishment increases their emotions. And then the last one is vitality. This is what we hear about when we think of well-being. This is our health. This is our mental health. This is our physical health. This is getting enough sleep, decreased stress. But in general, like I said, the PERMA-V theory of well-being states that we should experience all of these each day. And it can be in small amounts, very small amounts, something as simple as actually saying hi to the person at Dunkin Donuts, instead of just saying hi, it’s like, hi, like look them in the eye, something as simple as that can increase positive emotion.

John: How have students responded when you’ve discussed some of these strategies in your classes?

Amy: It’s interesting, because if you ask my students what positive psychology is… actually, they would know because I do use that term a lot. But half the time they don’t even know what they’re doing, like in terms of “Oh, this is actually increasing my happiness,” or “this is actually making me feel fulfilled.” And so in my first-year course, in my Be Well course, I probably, if I had to take a guess, about 15 activities throughout the semester that I incorporate that are specifically evidence-based activities and resources that I implement. And in fact, I am currently collaborating with a group from the UK to implement the exact same resources and activities in both communities, both schools. But the students, because I actually did evaluate the effectiveness of it… it’s amazing. And I’m not just saying that from an anecdotal perspective, I did actually do the research. I’m in the process of analyzing the data right now. And we did some mixed methods analysis to look at: 1. did it actually help improve their ability to flourish and thrive? So we’re using evidence-based validated surveys to measure this. And then we’re also doing qualitative data where we’re doing some semi-structured interviewing and looking at the themes that are being pulled and one thing that always kept coming to the top was this theme of this positive emotion in the classroom. So the atmosphere that I portrayed, but in my class, it’s slightly unique… so I do have coaches that I use and their attitude in the classroom. And one thing that we did in almost all of our classes is the one thing that you’re grateful for. That was something that we did all the time that they absolutely loved. But the visualization that we used to do, we would spend the first five minutes of class journaling. And I know this isn’t feasible in all classes. But even if you did two minutes of journaling, by visualizing, what is the rest of my day going to look like? Because again, if you sit there and say, “Oh, my gosh, I have three more classes today,” there goes that emotion. And so we visualize “What does this day look like?” Yes, you have three classes after this. But let me write down and visualize how I can actually make this day look a little better. It sounds superficial, but it had huge impact on them. The low-stakes assignments they really liked, because of that sense of achievement was really, really important. The social connections… and again, I don’t teach large classrooms, the largest I’ve ever taught was 50 students… so I don’t know what this could look like in a large group setting, but they really loved having this kind of collaborative group that they were able to text and become friends with, that really enhanced the relationships. So those are some of the main themes. I would say stay tuned, because my colleague Jessica Harris and I are literally in the midst of writing a paper that will be submitted by the end of the month on all the data that we’ve collected on this whole positive psychology in the classroom.

Rebecca: I’m curious, Amy, about some initial resistance that you might get from some students, and then maybe they try it, and it works well. And how you might counter some of that initial resistance that you might get.

Amy: Great question. And I will tell you that 90% of the time, I have resistance, so I’m not going to pretend that this is all happy-ology. It’s not, it is difficult, and I would say you just keep doing it. So, for instance, one thing you’re grateful for, it’s like, “ah…Mom, really?” and they all say “Oh, my family, my friends.” Well, then I take that off the table, and it makes them dig a little deeper. But this is the thing, Rebecca, is I don’t need to keep reiterating the importance because they do it once and they feel it, they actually feel the change that it has in their emotions. There’s a great tool… I would love to do this… I’ve yet to do this in my class… but, I went to a happiness retreat two years ago. And one of the activities that we had to do, and these were complete strangers, we had to stare into the individual’s eyes for five minutes. I mean, you could blink it wasn’t like a game, but you literally just stare into their eyes, the emotion that comes up with that is intense. And so you just do this once, and the students feel it, they feel the change that it has in their emotion, and they buy into it. But no doubt, resistance is there. It’s just a matter of “Guys, let’s just play along, play along with me, try this out. Let me know what it feels like.” Meditation… I would do it with meditation. I’d say it got the most resistance with that. But we worked around it. And now I think there’s probably more students in the class that meditate than not.

John: One criticism of positive psychology and also the research on grit and on growth mindset is that it’s sometimes accused of being a very western individualistic approach, which ignores the role of society in influencing happiness and economic inequality. And the fact that some people are in really difficult circumstances, and it assigns responsibility for their happiness to them, when there are societal influences. Given those concerns, why might it still be worthwhile to work on these things?

Amy: Great question. And the importance of that question in this day and age is huge. The research shows that anywhere from about 40 to 50% of our overall happiness is genetically influenced. Then we have about 10% that is affected by our circumstances. So our financial circumstances, our socioeconomic circumstances, where we live, but there’s about 40% that is in 100% our control, so there are controllable factors. And so there is no doubt that if you are struggling financially, and I know during COVID we had lots of people losing jobs, but just from an equity perspective, you still have 40% that’s in your control on your day-to-day activities, in your day-to-day actions. And there’s a lot of research about happiness and money. And John, you probably know more about that than I do being an economist. And I don’t know if this is still the case, I know at one point, they said that as long as your overall needs are met, that any additional financial gain doesn’t necessarily bring happiness, I have since read things that are kind of saying the opposite.

John: The original research on thst was a little bit flawed in that it was treating the impact of additional income as being a linear effect, so that $1,000 increase in income would have the same effect on someone whose income was $10,000 a year as it would for someone who was making $1.5 million a year. And it turned out that for higher incomes, the same dollar increase did not yield as much of an effect. However, once they use a log transformation and they looked at percentage changes that broke down. And it turned out that, in most of the studies that I’ve seen, it’s a percent change in income which matters. So it takes much more income to make a really wealthy person happier than it does for a poor person. But when you allow for that, income seems to be extremely important, but also so does relative income. Because, in general, when societies become wealthier, people often will revert back to their original happiness when there’s a sudden change in income. But in general, at any given time, an increase in income, will improve happiness, but it’s the percent increase in income that seems to matter the most.

Amy: That definitely makes sense, and one of the things that we study in this human flourishing realm is the hedonic treadmill. And so this hedonic treadmill really kind of gets at what you were just saying, and from a financial perspective, and going back to your original question, from a financial perspective, money can buy happiness in a sense, where if it’s pouring rain out, and I have to walk to campus versus getting an Uber. If I have the money to get an Uber, then I’m going to be happier, because now I’m not soaking wet. But what this hedonic treadmill says is this kind of setpoint that we have, so we get a new job, and we get a 20% increase in a raise, we are happier for a momentary period of time, but we go back down to that setpoint. And that setpoint might be a little higher now, because our financial status has changed. But it’s that whole idea of keeping up with the Joneses. If we start to make more money, we live in different areas we associate possibly with different people, and so now your setpoint has actually increased. But does your happiness correlate with that? And research says no, because you get back down to that set point where, “Okay, it’s great, I got a 20% raise, but now I want this $100,000 car instead of the $40,000 car.” And so we’re constantly reaching for that next best thing. And if we look at it from that perspective, it doesn’t matter what your financial situation is, it doesn’t change the fact that you have control over 40% of your happiness on a day-to-day basis. And the research has shown that it’s the small wins that you have every day that create more happiness than these larger wins, where I just was promoted to tenure, or I just got this new car, that space that brings you back down, whereas our every day strategies that we can use is what really going to make a difference. So again, that’s in our control. And it’s really unrelated to our financial or socioeconomic status. Because, again, if we use example of getting up in the morning and staying off social media, that has nothing to do with anything other than your controllable factors.

John: And also, as individuals, we’re not going to be able to eliminate the inequities in our society, but we can perhaps try to make lives better for ourselves and for the people around us, including our students.

Amy: And I think of the negativity bias as soon as you said that, because I can think of a handful of students where when they tell me their stories, I want to cry, because they’re so deep, and they’re so intense, and they struggle so much, and where they are, I just want to give them a hug because I’m so proud of where they are. But what makes one person who’s from the exact same background struggle when somebody else from that exact same situation thrives and is resilient. And I think a lot of it’s this negativity bias where you come into your space, your classroom, wherever it is, with this thought of “Woe is me, I’ve been given these bad circumstances, I’m not going to thrive. I can’t do this.” Whereas another individual that has those same circumstances walks into the room and says, “I am so grateful for this opportunity, I am going to take full advantage of it and thrive in this community.” And so I think that’s really where we get into this individualistic change in response.

Rebecca: And I think that there is that community aspect that you’re mentioning too of relationships or just how your emotional state at any given time does impact the people around you, because they’re responding to that emotional state.

Amy: Yeah, I think of all those times that I have that unfortunate poor student that decides to walk in my office right after I read a nasty email, I’m like, “Oh, man, I don’t want to take this out on you, but you’re just my first person that walks through the door.”

Rebecca: I’m sure there’s much of that that happens that we are unaware of, but maybe could be become more aware of and actively take action on.

John: You mentioned earlier issues with mobile devices and with social media. And this is one of those issues we see in our classes where students may be continuously using these things, while they perceive themselves as being focused on class as well. And yet there is a fair amount of research dealing with our ability to multitask. How do you address that with your students?

Amy: Well, I used to take the approach that probably most faculty took, which was no cell phone. Well, obviously, that doesn’t work. Because although they think they’re sneaky, they’re still sneaking them out. I have gone with more of a passive aggressive approach, which I’m actually finding is working pretty well. And it’s not passive aggressive, but in a sense, it is. I explain to them this concept of multitasking, and that you can’t multitask. If I’m speaking to you, you can’t be doing anything else. And so I go with, if you are not 100% engaged in my class, or want to be engaged in my class, you shouldn’t be here. And what I mean by that is, if you are going to check that text message, that immediately means that you’re not multitasking, which means you don’t find this classroom important enough to you. So don’t be here, I’ve yet to have anyone leave. And I will be honest with you, they all literally put their phones away. And then I tell them about the research of, even if they have their cell phone laying on the table, because you know, you’ll tell them to put it away, and they just put it on the desk and flip it over. There’s research to show the anxiety that that cell phone brings to the person next to you. Because the stress that the individual has that’s sitting next to you is thinking, “Oh, when is that person going to pick up that phone? And when is that going to now distract me because I see them picking their phone up.” And so I kind of take that approach of you can’t multitask. And it actually has helped. I would like to throw faculty under the bus with this. When we’re in meetings on Zoom, can anybody literally say that we sit there and we’re giving 100% attention to our Zoom meeting? Or do we have another screen with email on it. We’ve all been there. It’s not increasing your ability to thrive, multitasking cannot work. And this is something as simple as when you talk with your significant other, you sit there and you put everything down, and you talk to them and you look them in the eye, and it’ll immediately increase your emotion.

Rebecca: Of course, we always have students that need devices for accommodation reasons, perhaps to take notes and things or maybe a student has children and they’re sick, and you’re kind of monitoring. So there are occasions where we’re forced into multitasking, even though we know it’s not the best situation. But making people aware of how that might distract or impact others can be really helpful. I know one strategy I’ve used is encouraging people that need to be monitoring or using their devices to be more on the periphery so that they’re not right next to someone where it might be distracting,

Amy: …or cell phone breaks. I know teachers that will do a text break, a two-minute text break. I haven’t done that. And to go back to what you said, Rebecca, I have one or two times actually answered my daughter on my watch in the middle of class because if my daughter is calling me in the middle of the day, something’s wrong. I get that. [LAUGHTER]

John: And I do have to say that some of my highest productivity is during zoom meetings, when I can actually get some work done without other interruptions.

Amy: I agree, John, I so want to agree with you. And I so, so do it. So this is one of those things, do as I say, not as I do. [LAUGHTER]

Rebecca: Well, it may be that you’re just focused on the other task, right? And the other thing’s just background noise. [LAUGHTER]

Amy: That’s it. That‘s definitely it.

Rebecca: You’re not really multitasking, you’re just tasking with the illusion that you’re doing two things.

John: Right. So our names are up on the screen. And it looks like we’re focused if we have the cameras on.

Amy: …except when you see your eyes, the eyes drop because you could tell you’re reading the email lower.

John: or one of the resources shared by the presenter. [LAUGHTER]

Amy: Of course.

John: That’s a good excuse to do that.

Amy: There we go.

Rebecca: So we always wrap up by asking: “What’s next?”

Amy: What’s next? I have amazing stuff that’s coming up down the pike. I am in the midst of creating a brand new course called Thrive, which I actually I have been offering. And it’s 100% about positive psychology, it’s actually a seven-week course. And each week, we do a different aspect of PERMA-V. And I’m hoping to offer that to as many students as possible. But I’m also in the thought process in my brain of putting together some sort of training type thing to help individual faculty learn some of these strategies. And that training will probably start with a spring CELTworkshop that I might do during breakout in the spring of how to actually take what we just talked about and give you substantial resources that you can actually use. So I’m in the process of having a student work with me right now to create a website that has just drop down menus of all the resources so that people can just pull right from that and say, “Let’s do this today.”

Rebecca: Sounds like a great resource to look forward to. Thanks for joining us, Amy.

Amy: Thank you. This was great.

John: It’s always great talking to you.

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

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272. Mind Over Monsters

During the last few years, college students have been reporting mental health concerns at unprecedented levels, straining the resources provided by college and university counseling centers. In this episode, Sarah Rose Cavanagh joins us to discuss the role that faculty can play in addressing these concerns.

Sarah is a psychologist, professor and Senior Associate Director for Teaching and Learning at Simmons University. She is the author of The Spark of Learning: Energizing the College Classroom with the Science of Emotion and Hivemind: Thinking Alike in a Divided World as well as numerous academic articles and essays in The Chronicle of Higher Education, Lit Hub, Inside Higher Ed, and Vice. Her most recent book, Mind Over Monsters: Supporting Youth Mental Health with Compassionate Challenge will be released in spring 2023.

Show Notes

  • Cavanagh, S. R. (2016). The Spark of Learning: Energizing the college classroom with the science of emotion. West Virginia University Press.
  • Cavanagh, S. R. (2019). Hivemind: The new science of tribalism in our divided world. Grand Central Publishing.
  • Cavanagh, S. R. (forthcoming, 2023). Mind Over Monsters: Supporting Youth Mental Health with Compassionate Challenge. Beacon Press.
  • Elizabeth Romero
  • Ryan Glode
  • Reacting to the Past
  • Jasmin Veerapen
  • Gary Senecal
  • Miller, L. (2020). Why Fish Don’t Exist: a story of loss, love, and the hidden order of life. Simon & Schuster.
  • Robert Sapolsky’s Publications
  • Auel, J. M. (2002). The Clan of the Cave Bear. Bantam.
  • Kelly Leonard
  • Felten, P., & Lambert, L. M. (2020). Relationship-Rich Education: How human connections drive success in college. JHU Press.
  • Viji Sathy and Kelly Hogan
  • Michele Lemons
  • James Lang

Transcript

John: During the last few years, college students have been reporting mental health concerns at unprecedented levels, straining the resources provided by college and university counseling centers. In this episode, we discuss the role that faculty can play in addressing these concerns.

[MUSIC]

John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

[MUSIC]

Rebecca: Our guest today is Sarah Rose Cavanagh. Sarah is a psychologist, professor and Senior Associate Director for Teaching and Learning at Simmons University. She is the author of The Spark of Learning: Energizing the College Classroom with the Science of Emotion and Hivemind: Thinking Alike in a Divided World as well as numerous academic articles and essays in The Chronicle of Higher Education, Lit Hub, Inside Higher Ed, and Vice. Her most recent book, Mind Over Monsters: Supporting Youth Mental Health with Compassionate Challenge will be released in spring 2023.

Welcome back, Sarah.

Sarah: Thank you. I’m delighted to be here.

John: Today’s teas are:… Sarah, are you drinking any tea?

Sarah: No, I always disappoint you. I am yet again drinking coffee.

Rebecca: Yet again, such a stable person in our lives with your coffee. [LAUGHTER] I have blue sapphire tea.

Sarah: That’s a pretty name.

Rebecca: Yeah, it’s tasty. And my new favorite.

John: And I am drinking spring cherry green tea here in the midst of winter in upstate New York. We’ve invited you here today to discuss Mind over Monsters. Could you talk a little bit about the origin of this project?

Sarah: For me, I think writing is more organic than it is planned, and so it felt a little bit like the book decided it needed to be written, rather than I decided to write the book. There was just such a groundswell of interest around young adult’s mental health, people talking about it, podcasts, books. And I am a college professor, I’m a psychologist, I am an educational developer. I’m the mom of an adolescent, and so I couldn’t help but be concerned and interested in this topic. And I also felt that, as someone who has struggled with anxiety my entire life, panic disorder in particular, that I had some small bits of wisdom from my lived experiences to share. And so it just all came together.

John: How prevalent are mental health issues among youth today?

Sarah: They’re pretty prevalent, unfortunately. Some people have even labeled it an epidemic. For instance, in 2021, three of the major American organizations dedicated to youth and adolescent mental health joined together and declared a national state of emergency, which was an unprecedented move. And they cited in particular the effects of the pandemic and the fact that already marginalized groups along lines of race and ethnicity, gender, and sexuality and income were bearing the brunt of the psychological effects of the pandemic. But also there’s a lot of complexities surrounding figuring out whether rates have truly changed or whether there’s also changes in stigma surrounding mental health, which are laudatory changes, we want people not to feel stigma, and to come out and reach out for treatment. There’s also changes in the thresholds of the diagnoses themselves, they shift every several years. And there’s also changes in people’s willingness to seek treatment, and also their decisions about the level at which they might need treatment. And so there’s some evidence that a lot of these complexities may be making epidemics seem worse than it is. But what is clear is that more young adults and especially college students are expressing more distress and asking for help with that distress. Counseling centers on campus are absolutely overwhelmed and students are expressing a lot of frustration with not receiving the level and the timing of care that they need in those settings, and so clearly, we need changes.

Rebecca: In a lot of public conversations, we’re hearing debates about needing to show compassion to adolescents who are struggling, but then also others who argue that youth is too coddled. Can you talk a little bit about what you would advocate for?

Sarah: And that’s a delightfully easy setup for me, [LAUGHTER] because in the subtitle of the book is “compassionate challenge and why we need to support youth mental health with compassionate challenge.” And I argue that this debate and tension between compassion and challenge is one of these false dichotomies that we human beings seem to adore. [LAUGHTER] Students clearly need compassion, and I think compassion has to come first. For me, what that looks like is establishing classroom communities and learning environments on campus that are characterized by safety and by a feeling of belongingness. You need to feel safe enough to take risks. And you need to feel that you’re supported not just by your instructor, but also your fellow students and the Student Success Office and all of the people on campus. But once we’ve established that grounding and that safe setting, then I think to truly learn and grow, we do need to take risks, we do need to step outside our comfort zones, and we need to be challenged. And I think that challenge can be very positive. I spend one of the last chapters of the book really digging into the science of play, and how play is all about being vulnerable and taking risks and play can be scary. And you can only play in settings where you, again, feel safe. And I think, finally, what I call compassionate challenge isn’t just important for teaching and learning. As I draw out in two interviews with clinical psychologists Ryan Glode and Elly Romero, compassionate challenge is also really key to addressing anxiety and symptoms of mental health. And I don’t think we’re going to be doing any therapy in the classroom, but learning environments marked by compassionate challenge are ones that are consistent with principles that help address and resolve anxiety, which again, involves facing your fears, and environments where you’re technically safe and there’s a facilitator there to help you manage those risks.

Rebecca: John and I were talking earlier about some of the things that I had observed in my own classroom in the last year with an increase in desire for perfection, like kind of perfectionism or anxiety around not being perfect and not being right and working with students in class and trying to find ways to help students work through that so that they could take risks or could show things in progress to get feedback so that they could continue to improve. Can you talk a little bit more about what that might look like in a classroom?

Sarah: Well, I think that a lot of that brings up assessment and grading. And I think why we see that perfectionism in the classroom is that students are very concerned about their grades, because they believe, to some extent rightly, that their grades are going to translate into future security, and to getting into the right graduate school or getting the right job. And we do this to students. In high school, we train them to be so focused on the grades in order to get into the correct college and I have a high schooler and her grades are constantly just streaming, coming in in real time to her phone. And then we’re surprised when students get to college and they’re too focused on their grades. [LAUGHTER] And so I think that helping students with that need for perfection is probably reforming our grading systems so that there isn’t that need, that that focus on perfectionism isn’t necessarily rewarded in the same way. And instead, we’re rewarding taking risks and doing something creative, and maybe failing and having multiple iterations of something and seeing that work can grow over time, which, I think, amplifies creativity

Rebecca: There’s a lot more focus on process than on the product, then.

Sarah: Yes.

John: You mentioned using play in classrooms, what would be an example of the use of play in the classroom?

Sarah: Well, I think you can directly play through using improv, and especially in the early parts of the semester when you’re all getting to know each other, a lot of icebreakers are very playful. And community building can be very playful. I think there are ways like the whole reacting to the past role playing approach in history. You can easily roleplay in literature classes. So I think you can directly play. I think that what play can also be is almost like a philosophy or a stance that you take, that what we’re doing in the classroom is not dire. And, related to the grading that we were just talking about, there aren’t large stakes, that what we’re doing here is this is kind of a sandbox, where we’re playing with intellectual ideas, we’re testing things out, we’re experimenting. And there’s a sense in which it’s lighthearted, even when the topics are not light hearted, I think that we can take this lighthearted stance with our students. And I think also mixing things up and not getting too into routines, can also be playful. And I feel like I have a lot of tricks in my teaching bag, different discussion techniques and ways of getting us up and moving and things like that. But there’s always a point, kind of through the three-quarter mark of the semester, where they’ve seen it all. And so I try to save one or two things for that point in the semester and kind of throw everything out the window and do something entirely different. And I think that that can be playful as well. And so I don’t think that play in the classroom is all about things that we think of as play proper, like improv and roleplay; it can also be all of these other techniques.

Rebecca: One of the things that I’ve studied in the past is play. And one of the things that’s interesting about play is that there’s rules and there’s structure. And so a lot of times we think that play is just chaos, but actually play almost always has rules. They might not be formal rules, they might be informal rules. But that’s a way that people can feel safe and able to play is that they understand what the structure is and what the rules are.

Sarah: Those are great points.

Rebecca: You think that it’s hard to facilitate because it might seem so foreign, but actually we’re all very familiar with play. And it is actually incredibly structured. We know that structured things can be really inclusive. And so you might be hesitant to try something that seems like it might be unstructured, but I think, lo and behold, play is actually structured.

Sarah: Yeah, and a lot of those classic improv activities have strict rules in fact and one of the rules is that there’s a kindness.So, even when animals play… you know, I watch dogs play a lot at dog parks, and it can get quite vicious looking, but the animals are safe, you don’t harm each other and that is a strict rule of play as well.

John: Some of this book is drawn from research you conducted as part of the Student Voices project. Could you tell us a little bit about that project?

Sarah: Absolutely. So this was a project that grew out of my last grant from the Davis Educational Foundation. I had done a quantitative study that I talked with you all about in the past. And we had some funds left. And I had an honor student, Jasmin Veerapen, who’s now at Columbia, getting her social work degree, and she needed an honors thesis project. And so we collaborated together and ran a qualitative follow up and interviewed students from 35 different very diverse types of institutions across the country. And it was not a project focused explicitly on mental health, but on emotions and learning. So for instance, the first two questions we asked of all of our participants was: What was the best learning experience you have had in college, and tell us all about it?” And the second was, “What was one of the worst learning experiences you had in college?” ..and their insights are all so rich, and I share a number of their wonderful stories in the book. It’s a great pleasure.

John: Would that be something that you’d encourage faculty to do in their own classes?

Sarah: Yes, it was very illustrative, a lot came out of that. And we actually had worked with a consultant, Gary Senecal, because this was my first qualitative research study, and so I didn’t really know what I was doing. And he’s done a lot of qualitative research, and so he was our consultant. And he helped us shape the questions. And I think he had a large role in shaping those first two questions, because they’re just open ended enough that students share very different things, but then they all coalesce, and so it was very informative. And I think many professors could learn a lot asking their students those questions.

Rebecca: You included many narratives throughout your book, some of your own personal stories and some of the stories of student voices from this project. Can you talk about why you decided to include narrative as a part of the book?

Sarah: Yes, when I think about the books that I most like to read, the nonfiction books that I most like to read, they have a really strong narrative component. So I recently read Why Fish Don’t Exist, which was one of my favorite reads out of the last few years. And I love Robert Sapolsky’s books, and I’m a story person. And I mostly read fiction. And so I really enjoy nonfiction that has a strong narrative component. So that was one of my motivations, that I wanted to write a book that was like the books that I like to read. I think that story, though, also is really compelling. I think that there are insights that are embedded in stories that things like quantitative data can’t always tap into in the same way. And I think in particular, for topics like this, and for emotions and for students’ perceptions of their own learning, I think that we need story.

John: In addition to narrative, which is really compelling in your book, you also bring in a number of other disciplinary studies. Could you talk a little bit about some of the other disciplines and some of the other research your book relies on

Sarah: That’s a little, maybe, too far into humanities, I’m a little worried. I am a social scientist by training. And I’m very aware of the fact that there is disciplinary expertise. But I do bring in a lot of humanity’s work, in particular monster theory. So I read quite a bit of monster theory, which wasn’t even something that I knew existed before then, but that’s in there. I do something that I get from my mother. I used to make fun of my mother for always citing literature and stories as evidence for things. I would take an anthropology class and come home from college, and we would talk about it. And she would shake her head at me and say, “Well, that’s not how it happened, in Clan of the Cave Bear. [LAUGHTER] But I do a little bit about that. So I bring in some stories from novels and short stories that I think illustrate the points that I’m trying to make as well. And then I think, most compellingly, I bring in actual experts from their disciplines. So I interview a sociologist about her research on trigger warnings. I interview a Latin American Studies scholar about his work on vocation, which I found so fascinating. And I also interviewed a couple of clinicians, as I said, and Kelly Leonard who is a Second City improv person, and so I bring in those other disciplines through the lens of the people I’m interviewing.

Rebecca: Sometimes it’s really helpful to have these illustrations because statistics can go only so far in helping us understand what that actually looks like and feels like in our classrooms or in the experience that students are having because we can feel really far removed… or I’m feeling farther and farther removed [LAUGHTER] from students and it helps to hear things in their own voices. And we don’t always ask them enough. I wish we asked more.

John: …which is something really troubling to those of us who focus mostly on statistical analyses, and so forth. [LAUGHTER] But it’s true, a compelling story can be much more effective in convincing people of some concept than any number of studies that you might present to them.

Sarah: But we do have lots of citations for people like you, John. But I tried to bring both sources to the table,

Rebecca: …which is good, because you got both of us here.

Sarah: Mm hmm.

Rebecca: So can you talk a little bit about the intended audience of your book?

Sarah: Absolutely. My primary audience, I think, is people who are doing the work of higher education, so college instructors, staff like me who work in teaching centers, and student success offices, administrators, and so it does have a strong higher ed thread throughout. That said, I don’t think there’s a super bright line between especially late high school and early college in some of these concerns. And I think it could be useful for high school educators, especially those who might be advising students about the college selection process. I think that there is some insight and some sections, maybe, that could be of interest to college students themselves, and possibly their parents. But I would want them to know that it’s not a parenting book. I don’t want anyone to pick it up thinking it’s a parenting book. There’s long sections, again, on trigger warnings and institutions needing to actually carry out their DE&I statements. And someone picking it up thinking they’re going to get some pithy advice about parenting is not going to be satisfied.

John: Would this be a good focus for faculty reading groups or book clubs?

Sarah: I think so. [LAUGHTER]

Rebecca: We think so too. [LAUGHTER] Yeah, it looks like, yeah, it looks like some really wonderful topics that you’re exploring to think about all of higher ed in a lot of ways, and perhaps some reimagining that needs to happen.

Sarah: Oh, thank you.

Rebecca: Can you talk a little bit about what we, as educators or people working in higher ed, can do to create a more compassionate and challenging environment for our students? What are some actions we can take?

Sarah: Well, I think you have to do the compassion piece first. And I think that colleges really need to be examining, and I think they are examining, there’s lots of other people sharing this message of compassion and relationship, rich education, thinking of Peter Felton and Leo Lambert’s book. And I think that we need to embed compassion in the atmosphere in the classroom and the dorms. I think that we need to pay a lot of attention to community. I think that we need to shore up resources in counseling centers. I’ve been attending, as part of the research for this book, lots of webinars with people who are looking at this topic from a lot of different frameworks. And there’s a lot of interesting work being done on peer support, which I’m both interested in and also wary of. I think that peers are our natural first source of support. And that peer support could be really life changing for a lot of college students. But just like we shouldn’t be doing therapy in the classroom, I don’t think it’s the responsibility of college students to do counseling for their fellow peers. And they’re trained to spot warning signs and to do the kind of heavy lifting that a lot of counseling involves. And so I think that we’re going to need to dedicate more resources to trained clinicians in our counseling centers. In my interview with Ryan Glode in the book, who is, again, a clinical counseling psychologist, he really feels that counseling centers provide just sort of venting sorts of therapy, and that he’s a strong advocate of cognitive behavioral therapy and exposure therapy, and that students need much more individualized treatment and approaches. And so I think that that’s an interesting thing to explore. And the last thing I would say is, I always say this, but faculty need more support and time, because there’s been a lot of great essays coming out, the last couple of weeks even I’ve seen, about the fact that student success is really faculty success, and faculty are where students get more of their support than anywhere else. And we can try to reach out to them in many different ways, but they land in our classrooms, we know that we’ll see them in their classrooms, even if they’re not leaving their dorm much, they usually come to class. And so it’s an entry point. Mentoring is such a strong part of the college experience and so wonderful for growth and mental health. And so I think that for faculty to really apply all of this and have really close student relationships and really rich classrooms and all of these things, they need more time and more support. And so I think that the two places I would put my support is in the counseling center and then in supporting faculty, giving them the kinds of time and the kinds of support that will allow them to be the teachers that they can be when they have the time to do so.

Rebecca: Are there specific places where you found compassion to be lacking that surprised you in your research? We know that there’s a [LAUGHTER] strain on counseling centers, but were there some other places that really rose to really needing some attention,

Sarah: None of the students we talked to had trouble coming up with either a best or worst learning experience. And the good ones are really, really good. And the poor ones were pretty poor. And so there’s a lot of unevenness, I think, and I think that that, when I talk as I just did about, if you just give faculty more time, then they’ll blossom, and then the students will blossom, and sometimes when I have conversations with administrators about that, or see policies being enacted on different campuses, I can tell that there’s a wariness that if you give faculty time, they’ll just either do more research, or they will check out and that there’s a danger there and we need to work faculty harder. And I do see in talking to the students about their best and worst learning experiences, that the people teaching those worst learning experiences really need to step up their game a little bit. And so I think that there are those pockets out there that still don’t apply themselves to their teaching or look at it as an onerous responsibility. But the good teachers are really fantastic. And so maybe leveling that out a little bit, bringing the worst learning experiences up to the best learning experiences might be somewhere I recommend some attention.

John: One of the areas where people often see a dichotomy between compassion and challenge is in terms of deadlines in courses where material later in the course build on material earlier in the course, it’s really easy for students who are struggling to get further and further behind when they don’t have at least some sort of a deadline. Do you have any strategies for addressing that, besides focusing on the learning rather than on grades? What can we do to help ensure that students make regular progress while still maintaining compassion?

Sarah: Um hmm. I think this is the question of the moment. [LAUGHTER] And I can tell you, I just had a conversation with a reporter at The Chronicle who was writing a whole big piece on just this issue. And we at Simmons just met with our advisory council, who are a group of about 12 faculty who we check in with about what faculty needs are. And this was their number one answer, like clearly. So we’re going to do a panel in the spring at Simmons, where we have some faculty with very different perspectives. We’re hoping to draw out some of these tensions and have this discussion. And so I do think it’s an excellent question. And I think that a deadline is a good example of where compassionate challenge needs to be. I think that all of us need the structure of deadlines. I myself benefit [LAUGHTER] greatly from the structure of deadlines and schedules. And I think especially for college students in the early years, if they’re so-called traditionally aged students, some of the process of those first year or two of college is learning time management and in scaffolding them into good time management. And so I think that structure is very important. As Rebecca was saying earlier, it’s also an inclusive teaching strategy, Viji Sathy and Kelly Hogan have written extensively about that. But I think without compassion, deadlines are going to worsen student anxiety, and also it doesn’t make a lot of sense for contemporary life. And so some techniques that I’ve seen are things like using frequent tokens instead of just no deadlines or 100% flexibility with deadlines and things kind of pile up toward the end. You can have tokens where students can have a set number of missed assignments, or dropped assignments, or I need an extra week or two. I think that it’s important in whatever you do, if you are going to be flexible to be transparent with all of the students about it, because I think that some students will ask for flexibility and the other students won’t know that they can ask for flexibility. And a lot of that falls out along the lines where everything falls out and creates inequities. So I think that having some structure, but with some flexibility built in is probably the best way to go. I was interviewing a biology instructor for a different project. And she was telling me what she did is she had pretty close to unlimited flexibility within modules. So she had her whole semester set up in modules, but then you had to submit things within that module, because as you say, especially some fields, the information builds, and if you miss part, you’re going to be in trouble. And so I thought that was another interesting approach. But I agree that in particular when we’re thinking about mental health, that structure is better. And the last thing I’ll say is that at my previous campus, we had a panel of the Dean of first-year students, it was the head of our accessibility office, the head of our counseling center, and then a clinical counseling psychologist from our psychology department about issues surrounding student mental health. And one of the instructors asked about deadlines, and they were all unanimous, they said, deadlines are necessary. The worst thing you can do for a student high in anxiety is allow no deadlines or submissions whenever they like, because that will quickly get them into a negative place, and that they need that structure. So I think it’s a great example of the need for both compassion and challenge.

Rebecca: One of the things that I think about when I hear structure or certain kinds of support is routine. And you talked a little earlier about having some routine, but then disruptions to that routine. Can you talk about why some of the disruptions to the routine might be important, or why not having a routine all the time could be helpful for students?

Sarah: Well, I think the positives of routine are that they’re reassuring, for one thing. I think we all as human beings, it’s relaxing to settle into a routine, and it’s also lower in cognitive load. If you just know, okay, every Thursday, I have a homework assignment, every Tuesday I have a quiz, you don’t have to constantly be scrambling and figuring things out every week. And so I think that routines can be reassuring, and they can also be more transparent and easier to follow along. I think where the disruption is great is it re-energizes. So it’s great to be reassured and calm things down. But then that can get boring and kind of stultifying after a little while. And so once you have established the routine to mix things up once in a while, I think, can be re-energizing. And so I think that’s where a blend of the two can be really powerful.

Rebecca: You mentioned that you do this in your own classes. Can you share an example of one of the ways you mix things up in your own class,

Sarah: it’s not terribly exciting. But the one that I do this most clearly is in my motivation and emotion class. And in that class, we’re covering different topics and we’re reading research articles and doing presentations. And again, I try to mix things up, but I have a set number of things that I mix things up. And then usually right after Thanksgiving, I throw everything out the window and we just spend a week doing something different. And so we used to watch a movie together. And then we would write an essay about the motivation and emotion aspects and the themes that we’ve talked about all semester long, how it played out in those characters lives. And I was showing Lars and the Real Girl, I don’t know if it’s kind of an older movie now and stopped doing that for a while for a number of reasons. But then more recently, in this activity called “making the world a better place.” And I had a selection of psychological science articles, each one that tackled a societal problem, like climate change, or misinformation, and how we could use principles from recent psychological science research and to help improve this societal conundrum. And then we did small group work with snacks. And they would work on little group presentations all together that were very low stakes, and then present them to each other. And we would have a grant competition among them. But it was just this week where the routine was very different.

Rebecca: It sounds like almost a culminating point of the semester, instead of ramping up stress with a big project, it’s ramping down the stress with something that’s applied, but in a more low key way.

John: …but also valuable and fun.

Rebecca: Yeah, definitely. To me, it sounds like: “[LOUD EXHALE]”

John: We always end with the question: “What’s next?”

Sarah: Well, I have a new grant. Well, a semi-new grant. And it’s a National Science Foundation Incubator Grant with my co-PI, Michele Lemons of Assumption University. And it is examining assessment, feedback, and grading in undergraduate bio education in particular. And so we had a qualitative portion, we had a survey portion, and we had student interviews, and we’ve just wrapped data collection, So I have a lot of writing and meaning-making and analysis, and then a full proposal grant [LAUGHTER] to write. So on the research side, that’s what’s going on. And on the writing side, I don’t know yet. I have a few possible ideas. I’m in a writers group with Jim Lang, who I know you both know, and his new book, which is going to be fantastic… and you have to have him on the show… is all about how academics can successfully write trade books for a wider audience. And I’ve been enjoying the chapters as he’s been writing them. And I was reading his chapter on where to get your book idea, and I realized that I’ve written a couple of books now from my expertise, but I don’t have to stick with my expertise. I could do something super fun. And so I don’t know.

John: Not that your expertise isn’t fun or interesting. [LAUGHTER]

Sarah: Well, thank you. And anything I write will obviously have a strong psychology component, it’s just like in my bones at this point. But yeah, so stay tuned. We’ll see.

Rebecca: Sounds like some exciting things down the pike for sure.

John: We look forward to hearing more about that when you’re ready to share that.

Sarah: Oh, thanks.

John: Well, thank you. It’s great talking to you.

Sarah: Thank you. Always a pleasure.

Rebecca: Yeah, I always learn stuff from our conversations, so I’m looking forward to having you on again in the future.

Sarah: Oh, thanks. Same.

[MUSIC]

John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

[MUSIC]

270. Fall 2022 Reflection

The time between semesters is a good time to engage in reflective practice. In this episode, we take a look back at our teaching practices and student learning during the Fall 2022 semester as we prepare for the spring 2023 semester.

Show Notes

Transcript

Rebecca: The time between semesters is a good time to engage in reflective practice. In this episode, we take a look back at our teaching practices and student learning during the Fall 2022 semester as we prepare for the spring 2023 semester.

[MUSIC]

John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

[MUSIC]

John: We’re recording this at the end of 2022. We thought we’d reflect back on our experiences during the fall 2022 semester. Our teas today are:

Rebecca: I have blue sapphire tea once again, because it’s my new favorite. And I have discovered that the blue part are blue cornflowers. That’s what’s in it. So it’s black tea with blue cornflowers.

John: And I have a spring cherry green tea, which is a particularly nice thing to be having on this very cold wintry day in late December, in a blue Donna the Buffalo mug, which is one of my favorite bands.

Rebecca: We had a few things that John and I talked about ahead of time that we thought would be helpful to reflect on and one of them is our campus, like many SUNYs, is in the process of transitioning their learning management systems. And we did move to Brightspace for the fall semester. So how’d it go for you, John?

John: For the most part, it went really well. Returning students were really confused for about a week as they learned how to navigate it. But overall, it went really smoothly, it helped, I think, that I had taught a class last summer in Brightspace, so I was already pretty comfortable with it. But, in general, it had a really nice clean look and feel, it brings in intelligent agents where we can send reminders to students of work that’s coming up that’s due, reminding them of work that they’ve missed that they can still do, and just in general, automating a lot of tasks so that it seemed a bit more personalized for students. And that was particularly helpful in a class with 360 students. And also, it has some nice features for personalization, where you can have replacement strings, so you can have announcements that will put their name right up at the top or embedded in the announcement. And that seemed to be really helpful. One other feature in it is it has a checklist feature, which my students, periodically throughout the term and at the end of the term, said they really found helpful because it helped them keep track of what work they had to do each week.

Rebecca: Yeah, I used the checklist feature quite a bit, because I have pretty long term projects that are scaffolded and have a number of parts. And so I was using the checklists to help students track where they were in a project and make sure they were documenting all of the parts that needed to be documented along the way. I think generally students liked the look and feel of this learning management system better. But I also found that I was using some of the more advanced features and a lot of their other faculty were not. And so that difference in skill level of faculty using the interface, I think, impacted how students were experiencing it. And that if their experience was varied, they struggled a bit more, because it was just different from class to class. So I know that students struggled a bit with that. But it was also my first time teaching in that particular platform. From a teaching perspective, I think it went well. I found it, for the most part, easy to use and I like the way it looked. But students and I definitely went back and forth a few times about where to put some things or how it could be more useful to them. And we just negotiated that throughout the semester to improve their experience. So I think that was really helpful.

John: You mentioned some of the more advanced features, what were some of the advanced features that you used?

Rebecca: Yeah, I mean, I used the checklist, which not a lot of students had in some of their other classes. I know you used it, but I don’t think a lot of faculty were using those. I had released content, just I know you also use some of these things, too, but a lot of other faculty were just like, “Here’s the content. Here’s your quiz.” …and kind of kept it pretty simple. But I teach a stacked class, so I had some things that were visible to some students and not to other students. Occasionally I’d make a mistake there, so that caused confusion.

John: And by a stacked class, you meant there’s some undergraduates and some graduate students taking the same course but having different requirements?

Rebecca: Yeah, and also different levels. So within both the undergraduate and graduate students, I’ve beginning students and advanced students. So there’s really kind of four levels of students in the same class.

John: It does sound a bit challenging…

Rebecca: Yeah.

John: …especially on your side.

Rebecca: Yeah. So it’s easy to sometimes make mistakes, which can certainly result in confusion. I think students were also just trying to figure out the best way to find stuff like whether or not to look at it from a calendar point of view, or from a module point of view. They were just trying to negotiate what worked best for them. And there were some syncing issues between the app and what they were doing with checklists in particular. So it caused a lot of confusion at the beginning, but we figured out what it was and that helped. So new things, new technical challenges result in some learning curves. But I think, throughout this semester, we worked through those things and students were much more comfortable by the end of the semester.

John: And by next semester it should be quite comfortable for pretty much all students.

Rebecca: Yeah.

John: So what went well for you, in this past semester?

Rebecca: I had a couple of really good assignments. Some of them were experimental. [LAUGHTER] I wasn’t really sure how they were gonna go and I was pleasantly surprised. One practice I continued, that continues to go well, is using warm ups at the beginning of my class for design and creativity. And that seems to continue to be very helpful for students. I teach longer class periods than a typical class because it’s a studio. And so transitioning into that space was helpful for students, and also starting to teach them ways to foster creativity when they feel very stressed or have a lot of other things tugging on their minds they also reported was very useful to just learn some strategies. We did things about prioritization, creativity, planning, related to the projects that we were doing. So that continued to be really useful. And then I did a brand new project that I’ve never done before. And the work was fantastic for the most part. I collaborated with our campus Special Collections and Archives. And we made a couple sets of archives available to students that were digitized. And then my students created online exhibitions and focused on that experience, so that it’s not just “Here is five things,” [LAUGHTER] but rather like it’s a curated experience that had kind of exploratory pieces of it. And that went really well, students got really curious about the materials in the archives. These are students who maybe have never really took advantage of these kinds of library resources before and started to learn how to dig into understanding these primary sources better as well. So that was really exciting.

John: What topics were the archives related to?

Rebecca: There were two collections. One of them was a scrapbook from the early 1900s that had a lot of example trade cards, or industry cards, and advertisements. And so in a design class that became interesting materials to look at. And then another collection was digital postcards from the area. So they were looking at the city of Oswego and the campus at different time periods. And they found that to be kind of interesting. And there’s others that we’d like, but we went with ones that were [LAUGHTER] primarily digitized already, to make it a little easier.

John: And what did they do with those?

Rebecca: They had to pick a collection they wanted to use. And then they had to select at least 10 pieces from that collection, come up with a theme or some sort of storyline that they wanted to tell about those objects, and then they had to create this online experience. So they created websites, essentially, that had interactive components. And there were a wide range of topics. One student did something on women’s roles in the early 1900s through media. Another student focused on like then and now. So they took the postcards and then they went and took their own photos of those same places and did some comparisons with some maps and things. Some that were telling the history of the institution, which was kind of interesting. The history of boating in the area. So people picked things that were of interest. Snow was a big topic [LAUGHTER] … there’s a couple students that did things about snow and documentation of snow over time. But they were good, they were really interesting works. And we’re looking to get those up in a shared OER format. We’re getting close on being able to get that and share that out, but we’re hoping to deposit a copy of the projects as a unified whole back to the archives and then have them live online as well.

John: Very nice.

Rebecca: How about you, John? I know you were continuing your podcast project.

John: In my online class, which is smaller, it’s limited to 40 students, it worked really well this time. One thing that was different is that nearly all of my online students were genuinely non-traditional students. They were mostly older, by older I mean in their late 20s, early 30s. And they were just very well motivated and hardworking, and the class in general performed extremely well. They got all their work done on time, they were actively engaged in the discussions, and they really enjoyed creating the podcast in ways that I hadn’t seen as universally in past classes. Several of them mentioned that they were really apprehensive about it at first, but it turned out to be a really fun project. Because it’s an online class, they didn’t generally get to talk to other students, but they worked asynchronously in small groups, typically groups of two or three, on these podcasts and it gave them a chance to connect and talk to other students that they wouldn’t normally have outside of discussion boards in an online class. And they really appreciated that. And they really appreciated hearing the voices of the other students in the class. So that worked especially well.

Rebecca: I know you’ve also had, in some of your classes in the past few years, when there’s more online learning happening that maybe wouldn’t typically be a “distant learner” or someone who would choose to be online. And so this semester, you’re saying that the students who were in this class were actively choosing to be in an online class and that maybe made a difference.

John: They were students who generally were working full time and often, under really challenging circumstances were engaged in childcare, working full time, and taking three or four or five classes, sometimes working a couple of jobs. And yes, in the past, a large proportion of the students in online classes were, even before the pandemic, dorm students who weren’t always as well motivated as the students who were coming back to get a degree at a later stage of their life, who had a career and perhaps wanted to progress in that career. And during the pandemic, so many students were in online classes who really didn’t want to be there, it was a very different experience. So we moved past that now, or at least in my limited experience with a very small sample last semester, the students who were online were students who benefited greatly from being online and actively chose to be online. It’s a much better environment when students are able to take the modality that they most prefer to work in, for both them and for the instructor.

Rebecca: Yeah, then you’re not pulling people along who haven’t had that experience of taking an online class before, as well as trying to get them to do the work. Were there other practices or activities or other things that you employed in your class that worked particularly well this semester?

John: in general, I didn’t make too many major changes in the class because the transition to Brightspace alone was a bit of a challenge on my part, because it did require redoing pretty much all the materials in the class. But on both my large face-to-face class and my online class, I use PlayPosit videos to provide some basic instruction in the online class and to help facilitate a flipped class in my face-to-face class, where I have a series of typically two to five short videos each week in each course module with embedded questions. And students generally appreciated having those because they could go back and review them, they could go back and if they didn’t do too well on the embedded questions, they could go back and listen again or look at other materials, and then try it again. And basically, they had unlimited attempts at those and they appreciated that ability. Those were the things I think that probably went best. It was overall a challenging semester.

Rebecca: What was one of the biggest challenges you think you faced this semester as an instructor, John?

John: The two biggest challenges that I think are very closely related is… the class I was teaching both online and face to face is primarily a freshman level class, an introductory class… the variance in student backgrounds, particularly in math and the use of graphs is higher than I’ve ever seen it before. Some students came in with a very strong background, and some students came in with very limited ability and a great deal of fear about having to do anything involving even very basic algebra or arithmetic even. And it made it much more challenging than in previous semesters. And I think part of the issue is that we’ve seen some fairly dramatic differences in how school districts handled the pandemic. The learning losses were much smaller in well-resourced school districts, then in others that were more poorly resourced school districts in lower income communities. When schools had fewer resources and when the students in the schools had limited access to technology, and so forth, the shift to remote instruction had a much greater impact on those students. And that’s starting to show up at a level that I hadn’t seen in the first year and a half or so of the pandemic; it hit really hard this fall. And the other thing is that a lot of the work that was assigned outside of class simply wasn’t being done. I’ve never seen such high rates of non-completion of even very simple assignments, where students would have five or six multiple choice questions they had to answer after they completed a reading. And between a third and a half of the class just chose not to do it. It was very low stakes, they had unlimited attempts to do these things, but many of them just simply chose not to. And I ended up with many more students withdrawing from the class than I’ve ever seen before.

Rebecca: So I think there’s a couple interesting things maybe to dig into a little bit more. We’ve certainly seen students prior to the pandemic have a fixed mindset about math skills, for example. But when we have a deep fear of things, it’s really hard to learn. How have you helped students work through the fear? And is the fear rooted in just not coming prepared? Or is it a fear of trying something new?

John: It’s a bit of both. Because they already come in with a lot of anxiety, it makes it more challenging for them to try the work outside of class. And that’s part of the reason for the use of a flipped classroom setting in my large face-to-face class, because we go through problems in class. We’ve talked about this before, but much of my class time is spent giving students problems that they work on, first individually, and then they respond using the polling software that we use (iClicker cloud) and then they get a chance to try it again after talking to the people around them. So it’s sort of like a think-pair-share type arrangement where, if they don’t understand something, they get a chance to talk to other people who often will understand it a bit better. And in the second stage of that process, the results are always significantly higher after students have had a chance to talk about it, to work through their problems, and so on. So having that peer support is one of the main ways that I try to use to help students overcome the fear when they see that other students can do this and they can talk to other students who can explain it at a level appropriate for their level of understanding, that can work really well. And then we go through it as a whole class where I’ll call on students asking them to explain their solutions, or I’ll explain part of it if students are stuck on something, and doing some just-in-time teaching. And normally, what that does is it resolves a lot of that anxiety, and it helps people move forward. But that just wasn’t working quite as well this time. And I’m not quite sure why.

Rebecca: I think although I’m not using the same kind of format in my classes, a design studio really does rely a lot on collaborative feedback and [LAUGHTER] interacting with other students and coming to class prepared having done something outside of class, and then we have something to give feedback on and continue moving forward and troubleshoot and things together in class. So we’re using class time also to work through the hard stuff rather than outside of class. So the interesting thing about doing that in class, and really a lot of active learning techniques in class, is that it does depend on students coming prepared and having done something ahead of time. And if they’re not doing that ahead of time, it really changes what can or cannot be done in class. And the other thing that I experienced related to that is, some students just reported a deep fear in sharing things with other students that I’d really not experienced before. In the past, that’s always been a really positive experience. And those who get fully engaged in that continue to say it was a positive experience, but there were some who would actively avoid any of those opportunities to share their work. I don’t know why. I think there’s two things, there are some students that just were not doing things outside of class. So they were embarrassed or didn’t want to have their peers think that they didn’t know what was going on, or they didn’t want to reveal that they were behind. And then there’s another group of students who actually were overly prepared and did all the things, but they have a deep fear of being wrong or not being perfect. And there’s a lot of anxiety around that. And so working through that was a real challenge for some of the students this semester as well. And I’ve always had a few students, they tend to be what you would think of as high-achieving students who sit in this category. But it seems like it’s actually a bigger number of students or like stress and anxiety around this perfectionism seems to be elevated, causing students to become paralyzed, or the inability to move forward.

John: And I would think that the stacked nature of your class would make that a bit more of an issue in terms of the variance between people who have more background in the discipline and those who have less,

Rebecca: Yeah, I have my class structured so that students are doing things in groups with students that are at a similar level in experience. So yeah, I experienced that in the classroom as a whole, but within their smaller groups, not as much.

John: I think one of the issues that may have affected my class is at the start of the class, I was in the early stages of recovery from a broken leg. So I was kind of just leaning against a podium or sitting on a chair near their podium for the first couple of weeks. But one of the things that was different for me this semester is normally when students are working on problems, I’m wandering all through the classroom, and I kept hoping to be able to do that. But it wasn’t really until the end of the semester that I could even stand and move around a little bit through the whole class. But I did miss the ability to interact with students and help them work through their problems in small groups as I wandered through the classroom. I was very lucky to have a teaching assistant who was able to move around, but it would have been better if we both had that mobility. And I’m looking forward to being able to wander through my classes this spring.

Rebecca: It’s interesting that you say that, John, because this was the first semester I was back in person. The last two years, I’ve taught fully online, synchronously but online, and one of the things I missed about the kinds of classes I teach is that during class, we are often working on projects, and I in person can easily wander around and see where students are at and bring students together and do impromptu critiques or technical things a little more easily than I was experiencing online because, although they may be working, I couldn’t see, kind of casually just walking by, I couldn’t intervene when students weren’t where they needed to be, or were struggling and just didn’t want to ask for help, because I didn’t know, because they didn’t tell me. But when it’s in person and I’m wandering the room, I can make those observations and do those interventions. I did notice that in my walking around and doing interventions this year is a bit different than it had been prior to the pandemic in that some students would actively avoid me if I was coming near them… It was like, “Oh, no, I have to go the bathroom” or they would just disappear. And I would miss them in a class period because they were gone when I was heading their way. And those were students who were struggling and struggled throughout the semester. So it was students that didn’t want to admit that they needed help or didn’t want people around them to know they needed help. And what’s interesting, related to that, is that during synchronous online learning, I could help people one on one without other students knowing, because I could easily pull them into a separate breakout room and we could privately talk in a way that, in a studio environment, is not as possible. So it’s an interesting dynamic, finding my way again, because the things that used to work don’t quite work the way they used to, as you were also describing, and then other practices I got very used to in a different platform also just aren’t available in a face-to-face format. So I’m interested to see how I might be able to balance these things, because I’m teaching more of a hybrid format in the spring, and I might be able to get a little bit of the best of both worlds. I’m not sure.

John: Well, there is some research that suggests that a hybrid teaching format works better than either face to face or fully asynchronous. So it’ll be interesting to hear how that goes.

Rebecca: Yeah.

John: I used to learn a lot about what students were struggling with just by overhearing their conversations as I walked along or by interacting with students directly. And I did miss that this semester and I’m looking forward to never ever having to deal with that again in the future.

Rebecca: Yeah, that was one of the things that I found most joy in being back in the physical classroom was just being able to wander around and greet students and have more low-key interactions with them, which also helps I think, with helping students move along and move through struggles.

John: One of the things you mentioned was the anxiety of students. And I know in my classes, students have become much more comfortable revealing mental health challenges. I’m not sure how much of it is that students are more comfortable revealing mental health challenges, or they are just experiencing many more mental health challenges than before. It’s good to know the challenges our students are facing. But when you hear dozens and dozens of such stories in a class, it can be a bit of a challenge in dealing with those.

Rebecca: Yeah, I found that I had a number of students who disclosed physical and mental health challenges they were facing this semester. And that did help me understand significant absences by those same individuals. And it also explained a lot of the struggle that they were experiencing in the coursework. Unfortunately, when students have so many things tugging at them, it’s really hard for them to focus on studies or to even prioritize that… they may need to prioritize some other things. And the student work or the students’ success in that population of students wasn’t as strong as some of the other students who were able to be present all the time and could do the outside work or were doing the outside work. I don’t know if it was “can” or “wanted to…” [LAUGHTER] …how that outside of class work was getting done. But those who are staying on top of the coursework as it was designed were more successful than students who had a lot of things that were causing them to be absent or to miss work.

John: And I know in our previous conversations, we’ve both mentioned that we’ve made more referrals to our mental health support staff on campus than we’ve ever had before. And it’s really good that we do have those services. Those services, I think, were a bit overwhelmed this semester and from what I’m hearing that’s happening pretty much everywhere. It’s often a struggle thinking about these issues. I know many times I’ve been awake late at night thinking about some of the challenges that my students are facing,

Rebecca: Students disclose things to us and then you do think about them, because we care about them as humans. Most of them are really nice humans. Some of them aren’t doing the coursework, but that doesn’t stop them from being nice humans that you care about. And it does take mental energy away when we’re thinking about these students and thinking about ways that we might be able to support them. And sometimes the ways to support them is completely outside of the scope of our jobs as instructors. And that’s disheartening sometimes, because there’s not an easy way for us to help other than a referral and you can see them struggling in class and you know why they’re struggling. But there’s not a lot of intervention, from a teaching standpoint, that can really happen sometimes with some of those students. And that’s just emotionally draining. Do you find that to, John? …that’s you’re thinking about them, but then you don’t really have a good solution for helping them often, academically anyway?

John: It’s a bit of a struggle, because you want students to be successful and you know, they’ve got some really serious challenges. One way of addressing this is to provide all students with the opportunity for more flexibility. And I know most of us have been doing this quite a bit during a pandemic. But one of the concerns that I’ve been having is that the additional flexibility often results in more delays in completing basic work that’s required to be successful later in the course, and the students who are struggling the most often are the students who put off doing the work to learn the basics that are needed to be successful. And I think that’s one of the reasons why I saw so many students withdrawing from the class this semester, much larger than I’ve ever seen it.

Rebecca: This is also, though, the first semester of a different policy related to withdrawals on our campus. And so some of that might be that students didn’t need to provide documentation to withdraw, like they would typically during the last few weeks of the semester. They were able to continue to withdraw until the very last day of class.

John: I’m sure that’s part of it, because many of the students who did withdraw had stopped working in the first week of the semester. And despite numerous reminders, both personal reminders and automated reminders using some of the tools built into our learning management system, they just were not responding. So I think some of them had made the decision fairly early to withdraw from the class.

Rebecca: Flexibility is an interesting thing to be thinking about. And I think both of us have advocated for levels of flexibility throughout the pandemic ,and prior to that as well. I don’t really have an extra penalty for students who miss class, their penalty is that they miss class and now it’s a struggle to keep up. And that often is the case. I provide flexibility in the kinds of assignments or what they might do for an assignment, some flexibility in deadlines, but the reality is, a lot of our classes are fairly scaffolded. And so if they don’t get the kind of beginning things, they’re not able to achieve the higher-level thinking or skills that we’re hoping that they can achieve by the end of the semester, because they haven’t completed those often skills-based tasks to help them practice things that they would need to perform higher-level activities.

John: I do have regular deadlines for some material in class. But what I do is I allow them multiple attempts at any graded activities where only the highest grade is kept. So they can try something, make mistakes and try it again, and, in many cases, do that repeatedly until they master the material. But there are some deadlines there along the way where they have to complete it. Because if they don’t, they won’t stand a chance of being able to move to the next stage of the course. To address issues where students do have problems that really prevent them from doing that, I end up dropping at least one grade in each of the grade categories. So that way, if students do face some challenges that prevent them from timely completing work by those deadlines, it won’t affect their grades. But I still encourage them to complete those assignments even if they’re not going to get a grade on it because they need to do that to be successful.

Rebecca: Yeah, deadlines can be really helpful for students who have trouble prioritizing or figuring out when to do things on their own. So deadlines are actually really important. Our scaffolding as instructors can be really important for students that need and want structure. And most students benefit from having structure in place and deadlines are part of that structure to help people move forward. But there can be flexibility within that. But if we provide too much flexibility, it becomes a challenge not only for students in terms of being able to level up in whatever they’re studying, but also in terms of faculty and workload and having to switch gears in terms of what you’re evaluating or giving feedback on. If we have to keep task switching, it’s a lot more straining than focusing on one set of assignments at a time.

John: One assignment where I did provide lots of flexibility was the podcast assignment, where I let students submit revisions at any time on that or submit late work because there were some challenges in finding times, and so forth. And I had a lot of work come in a month or more after it was originally due. And it did result in a lot of time spent during the final exam week and during the grading period after that, where I was spending a lot of time grading work that would have been nice to receive by the deadline, say 2, 3, 4 or 5 weeks earlier. But it did provide them with the flexibility that was needed, given the nature of the assignment, and one where they didn’t lose something in terms of their progress in the course, by submitting it late.

Rebecca: Yeah, projects are one of those things that I always encourage some continuous improvement on because often they’re so close. And if you just give them a little extra nudge or a little extra time, they can complete something at a higher level, especially when it’s something like a podcast or like my exhibit assignment that has a very public nature to it. We want students to feel like they’ve achieved something that they’re willing to share. And sometimes that means giving them a little extra time so that they can polish it. So it feels like it’s something that they can share and be really proud of. I guess that’s another argument for time and flexibility around non-disposable assignments. Right?

John: One of the other bright spots of the last several months was a return to more in-person conferences, where we got to see people that we haven’t connected with in person other than on Zoom or other tools for the last few years. And while we’ve attended many conferences over Zoom, one of the main benefits of in-person conferences are those little side conversations right after a session ends, or when you get to talk to the presenter after their session, or those conversations in the hallway over coffee. And it was really nice to return to those again, because that’s where a lot of the value of these conferences come from.

Rebecca: Yeah, it’s interesting how much maybe I started longing for some of that again. I was finally starting to experience that on campus, again, as more people have been more physically present on campus, which has been nice. Those casual conversations often lead to interesting projects together or new ideas or initiatives, they improve my teaching, and they just improve relationships over time. And I think I was feeling a pretty strong loss around that. And it was nice to have that reinvigorated.

John: And it was especially nice to be at these conferences where there are a lot of other people who are really concerned about teaching and learning. And it helps rebuild that community that changed its nature during the pandemic, when people were very actively connecting but it was over social media, back when we had Twitter [LAUGHTER] as a functioning social network platform, and through online interactions, but it’s nice to have those in person connections again.

Rebecca: Yeah, I definitely agree. I had started to feel, not totally burnt out, but I was headed in that direction and reconnecting with people in person has gotten me excited about possibilities in higher education again. I lost interest. I wasn’t even following news for a bit. I had really pulled back a little bit because I just felt overwhelmed by everything around me and it was hard to stay on top of what was happening. And I think some of these in-person conferences reconnected me to some of what was going on and some of the people who are doing that work. But it definitely got me re-interested in a way that I was just starting to become a little uninterested.

John: It’s a reinvigorating experience.

Rebecca: So should we wrap up, John, by thinking about what’s next?

John: Yes, what’s next for you, Rebecca?

Rebecca: [LAUGHTER] Nice toss there, John. [LAUGHTER] Next semester is likely to look different for me. I’m only teaching one class in the spring as I focus some more attention to some interesting initiatives in Grad Studies on our campus. And that one class is going to be hybrid and relatively small. So it’s a really different kind of teaching experience than I’ve had before. So I’m looking forward to that new adventure, or both of those new adventures. How about you, John?

John: I’m teaching the same classes I’ve been teaching for several years, but I’m looking forward to them, it’s going to be nice to work with upper-level students again. My spring classes are primarily juniors and seniors, mostly seniors. And it’s a nice time to reconnect with those students that I had often last seen in class when they were freshmen. And it’s really rewarding to see the growth that students have achieved during their time on campus, and to see the increase in their maturity and their confidence. And I’m very much looking forward to whatever project they’re going to be doing in the capstone course. Because for the last four years, they’ve done book projects, I’m not sure what we’re going to be doing. And I enjoy that uncertainty at this stage, which I have to say the first time I did, it was a little bit more stressful. But now it’s something I look forward to, letting them choose what they want them to have as a main focus of their course. So I don’t know exactly what’s next, but I’m looking forward to it.

Rebecca: That’s wonderful. I’m thinking that my spring classes are all advanced students, which doesn’t typically happen, and so I’m really looking forward to the opportunity of taking a break from a stacked class and actually just teaching a smaller group of advanced students and allowing them to take me on an adventure, which I know it will be. And I look forward to more of that mentor kind of role in that course.

John: And I’m looking forward to more episodes of the podcast. We continue to have some really good guests coming up and these discussions are something I always look forward to.

Rebecca: And definitely something that has kept both of us, I think, afloat during this pretty challenging time over the last few years.

John: Definitely.

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

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268. Advancing Inclusivity while Mitigating Burnout

This episode is a live recording of a panel session at the Online Learning Consortium’s Accelerate Conference in Orlando on November 17, 2022. The panelists were Michelle Miller, Liz Norell, and Kelvin Thompson.

Michelle is a professor of psychological sciences and a President’s Distinguished Teaching Fellow at Northern Arizona University. She is the author of Minds Online: Teaching Effectively with Technology and also more recently, Remembering and Forgetting in the Age of Technology: Teaching and Learning and the Science of Memory in a Wired World, which was recently released by West Virginia University Press. Liz is a political scientist, and an associate professor at Chattanooga State Community College. She is also an experienced registered yoga teacher with over 500 hours of training completed. She is currently working on a book on Why Presence Matters in High Quality Learner-Centered Equitable Learning Spaces. Kelvin is the Executive Director of the University of Central Florida’s Center for Distributed Learning, and graduate faculty scholar in UCF’s College of Education and Human Performance. He developed the open courseware BlendKit course that many of us have taken, and cohosts TOPcast, the Teaching Online Podcast.

Show Notes

  • Panelists:
  • Miller, M. D. (2014). Minds Online: Teaching Effectively with Technology. Harvard University Press.
  • Miller, M. D. (2022). Remembering and Forgetting in the Age of Technology: Teaching, Learning, and the Science of Memory in a Wired World.
  • Norell, Liz (forthcoming). Why Presence Matters in High Quality Learner-Centered Equitable Learning Spaces. West Virginia University Press.
  • BlendKit
  • TOPcast
  • Brandon Bayne’s twitter post on the adjusted syllabus.
  • Nick Sousanis’ syllabi
  • Behling, K. T., & Tobin, T. J. (2018). Reach Everyone, Teach Everyone: Universal Design for Learning in Higher Education. West Virginia University Press.
  • Teaching Online Pedagogical Repository (TOPR)
  • Joosten, T., Harness, L., Poulin, R., Davis, V., & Baker, M. (2021). Research Review: Educational Technologies and Their Impact on Student Success for Racial and Ethnic Groups of Interest. WICHE Cooperative for Educational Technologies (WCET).
  • Hammond, Z. (2014). Culturally responsive teaching and the brain: Promoting authentic engagement and rigor among culturally and linguistically diverse students. Corwin Press.
  • Eaton, Robert; Steven V. Hunsaker, and Bonnie Moon (forthcoming, 2023) Improving Learning and Mental Health in the College Classroom. West Virginia University Press.
  • Enneagram test

Transcript

John: This is a recording of a live panel session that took place during the Online Learning Consortium’s Accelerate Conference in Orlando on November 17, 2022. We hope that you enjoy it as much as we did.

[MUSIC]

John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

[MUSIC]

John: Welcome to “Advancing Inclusivity while Mitigating Burnout.” I’m John Kane, an economist and the Director of the Center for Excellence in Learning and Teaching at the State University of New York at Oswego.

Rebecca: I’m Rebecca Mushtare, a designer and an Associate Dean of Graduate Studies at SUNY Oswego. We’re the hosts of the Tea for Teaching podcast and the moderators for today’s session. We’d like to let everyone know that we’re recording this session in order to release it in an upcoming episode of Tea for Teaching. And today’s session will include 30 minutes of moderated discussion, followed by 10 minutes of questions from all of you, and I’ll turn it over to John to introduce our panel.

John: Our panelists are Michelle Miller. Michelle is a professor of psychological sciences and a President’s Distinguished Teaching Fellow at Northern Arizona University. Michelle is the author of Minds Online: Teaching Effectively with Technology and also more recently, Remembering and Forgetting in the Age of Technology: Teaching and Learning and the Science of Memory, which was recently released by West Virginia University Press. We also have Liz Norell. Liz is a political scientist, and an associate professor at Chattanooga State Community College. She is also an experienced registered yoga teacher with over 500 hours of training completed. She is currently working on a book on Why Presence Matters in High Quality Learner-Centered Equitable Learning Spaces. We also have Kelvin Thompson. Kelvin is the Executive Director of the University of Central Florida’s Center for Distributed Learning, and graduate faculty scholar in UCF’s College of Education and Human Performance. He developed the open courseware BlendKit course that many of us have taken, and cohosts TOPcast, the teaching online podcast.

Rebecca: This wouldn’t be a complete episode of tea for teaching if we didn’t ask about tea. So Kelvin, our coffee drinker, are you drinking tea today?

Kelvin: I am drinking tea today, Rebecca, this is a mint tea from Tazo. I have to admit, I went looking for my favorite conference tea, which is that orange Tazo tea that I looked everywhere and they didn’t have any.

Rebecca: Ah, a little bummer. Michelle?

Michelle: Well, true to form, I’m drinking coffee and I’m going to admit that I also mixed it with Swiss Miss hot chocolate, [LAUGHTER] a very guilty pleasure on many levels.

Liz: I don’t drink anything hot. So I’m drinking diet coke.

Rebecca: Woo!

Liz: Thank you.

Rebecca: As many guests before you have as well.

Liz: Yeah. [LAUGHTER]

Rebecca: John?

John: And I am drinking an English breakfast tea today.

Rebecca: And I have some very strong Awake tea, so that we’re really awake for this episode.

John: The pandemic spurred a rapid transition of instructional methods and an increased focus on inclusive teaching, and we want to talk a bit about that in today’s session. We’d like to ask the panelists: What were some of the improvements in inclusivity and building a sense of belonging, that you’ve observed during the pandemic? …with particular emphasis on remote and asynchronous courses. And Liz is going to start.

Liz: What I found, particularly in asynchronous online courses, is that I have noticed this has much broadened the ability of neurodivergent students and students who have some kind of disability, especially an invisible disability. And the way that it’s done that is by really forcing us to accept multiple kinds of student engagement. So what I noticed in March of 2020, is that students who had been almost invisible in my face-to-face class, when we came back to Zoom after spring break, I didn’t see their faces, but I heard their voices, if not vocally than in the chat. And I have so thoroughly appreciated that. I also learned from my students that you can change the way you show up in Zoom by getting one of those little lens things over your camera and changing your virtual background. So oftentimes, they would come into a Zoom room, and this would be in a synchronous class, and they would have a different cartoon character of the day. And this is a wonderful way to get to know more about them and their personalities. What I’ve also found is that when we are meeting synchronously, recording the classes is really helpful for a lot of learners. And so, since I’ve gone back to face-to-face teaching, I always open a Zoom room and record it and sometimes students will join by Zoom because they can’t come to campus that day. My partner who teaches math has also started doing this because they found that it’s really helpful for the students to be able to review what they did in class when they’re trying to apply it in their homework or preparing for an exam. The last thing I want to mention is that I teach political science, we always do a unit on civil liberties. And one of the things that I did in person was bring in a prop box and have them do skits where they acted out the precipitating events to major Supreme Court civil liberties cases, and I thought there’s no way we can do this over zoom, right? Yes. And it’s just getting really creative with Zoom backgrounds, with props that they have in their houses. It makes it so much more campy that it’s much more fun, because in person they always like “Oooh, I’m nervous.” In Zoom, it’s going to be a train wreck, okay, we’re just gonna embrace that, and that really creates a really fun dynamic in the classroom.

Kelvin: I would agree with the broad brushstrokes of what Liz said, I would like to broaden it further though, and say that throughout the last couple of years, what I’ve seen in a way that I’ve never seen before is an emphasis on empathy, and what we might call a human first orientation. I was really heartened to see that in a lot of ways in the early days of the lockdown era of remote instruction, and I still see ripples of it now. Two things that come to mind from the early days that are worth a review, if you haven’t looked at him in a while. One that got kind of viral, the so-called adjusted syllabus of Brandon Bayne from UNC, where he got really kind of real and transparent with students and released it out all over for adaptation. And then Nick Sousanis from San Francisco State University more recently had what he called notes on now as a syllabus section that just kind of, in a more encapsulated way, he sort of said that he wants to keep anchoring down to that human-first element, and just keep that a present part of every course’s syllabus.

Rebecca: Thank you, both Liz and Kelvin for giving us some insights into what we’ve already been experiencing and reminding us about some of the strong improvements that we’ve had. Many campuses are moving back to onsite instruction, while also considering how much of their portfolio should be including online options. And while each campus continues to adapt and adjust, how can we maintain the momentum around inclusive practices and avoid slipping back into our old habits? Michelle, will you start us off?

Michelle: And I love the framing here as momentum, because I think that many campuses have generated a lot of great energy around the why of inclusion, the why of equity, the why of justice, and why this is so important. The trick is going to be to follow that energy on with more on the what and how… how do we put that into practice. And I really struggle when I think about it, because our students, they need practice when there’s a new skill, a new way of responding. They need practice in lots of new contexts. And I talk a lot about transfer. And we may remember a skill or develop a skill in one context and we just don’t remember to activate it and carry it through in a new context. And we’re going to need that. We’re going to need to have certain techniques and teaching moves that do become second nature to us and be able to recognize, hey, this is one of those opportunities to put those into practice. So I was just doing a session this morning by a group from the University of Wisconsin. And they talked about, for example, the need to provide lots of concrete examples to faculty like what does this look like? Maybe even in your discipline? So, for example, increased course structure, we know this is proven to be an inclusive teaching practice. So I need to say, “Oh, yeah, this is the place to do this.” The frequent low-stakes assessments, we know that that reduces disparities in opportunity and disparities in achievement across many student groups. And so offering those concrete paths, making sure we know how to set them up, and then showing faculty that we see it when they’re making the effort and rewarding that. We don’t always need that little extrinsic reward, but institutions have to really keep that up if they’re going to see that this carries through, because that’s going to be the difference between institutions that really have that momentum moving forward and the ones that fall behind.

Liz: I agree… [LAUGHTER] with what she said. I come at this from a little bit of a different perspective, because I am in the classroom, or at least in a virtual classroom. But I think the word that comes to mind for me when I think about momentum is intentionality. And I think if we can remember to teach through our values, especially those values that became so crystallized during COVID, that’s a really good first step. And I’m fond of saying that what’s good for students is good for us. So I want us to think about the ways that we prioritized care, humanity, grace with our students, and also make sure we’re doing that for one another and for ourselves. And I mentioned this before, but COVID really revealed a lot of inequities that had been there for a long time. And now that we know that they’re there, we have to be very intentional about ensuring that they don’t just kind of go back to being invisible again now that we’re not all on Zoom together. So those are the things that I’m thinking about. It’s really leaning into our values, not forgetting what we learned, being intentional and doing for ourselves what we have seen we need to do for our students.

Rebecca: That’s a great reminder to think about not just the students, but the whole community, faculty, staff, etc.

John: During the early stages of the pandemic, we saw a lot of experimentation. And we saw the rapid growth of remote synchronous instruction and HyFlex instruction. And one of the things I think many of us are wondering is what roles they will play as we move forward into the future. Helvin?

Kelvin: Well, my crystal ball never was working. [LAUGHTER] It’s not even broken. But here’s kind of what I think is happening and what may continue to happen. I think synchronous online options will continue to be a factor in our digital teaching and learning in a way that it was not before the pandemic. And it is certainly possible that what I refer to as true HyFlex may still have a place as well. It’s just, gosh, it’s hard to pull real true HyFlex off, right? It’s such a design-intensive approach. What I contrastingly refer to as pseudo HyFlex… dual mode, simulcasting, webcasting of classroom experience… that has challenges. It has a place, perhaps, in individual instructor preference. But I’m going to tell you, firsthand from faculty colleagues I talked to as well as data I’ve seen, it’s exhausting. And it’s challenging for students, the what is sometimes touted as student flexibility ends up just becoming sort of a lowering of expectations and come and go as you wish and the intentionality and momentum seems to dissipate. I’m a big fan of intentional design and modalities of choice, and so forth,,,that way, instead. So, I think synchronous is around and I think our mutated modalities are around. And true. HyFlex has a place. But I’d love to see a diminishing of pseudo HyFlex.

Michelle: This is sparking so many of my own thoughts that I’m really feeling in a way validated here. And I’ll echo a lot of this as well. I think that again, in true HyFlex, where I am fully engaging the folks who are all spread out, I’m fully engaging whoever’s in my classroom, and we’re achieving all of our objectives. That really is a lot. And it’s not the technology. It’s the cognitive capacity. And as a cognitive psychologist, I say, “Well, when you practice remembering to read the chat and read the room at the same time, those demands get a little bit less, but they don’t go away. It’s just too complex.” So I think that we are going to have, yeah, the true bonafide HyFlex courses going forward, they need to be designated, they need to be supported in a particular way. So they may not be unicorns exactly, but I kind of see that coming forward. What I feel like I’ve kind of settled into a more HyFlex light, HyFlex infused is, for example, if you’re home and you’re remote, you need to be remote today, I don’t have an elaborate Google doc with a structured discussion maybe for you. But you can follow along, you can send in a participation card, I do give a lot of credit for participation, and so we’re kind of moving to that. I do think that we still have a sense of possibility. I mean, we have definitely gotten those skills, and we will find new ways to use them. But even just the basics, like “Hey, you can record your class meetings.” And I offer that too as an option for catching up sometimes where needed. I really thought that was going to be a disaster for a lot of different reasons going on. I said that’s not going to work. And I will eat those words now. So we have a few of these tools in our toolkit that we can use in this lower key way, I think.

Rebecca: So Kelvin, you mentioned the ability of changing modalities and offering some flexibility here. And the ability for students to choose the modality that they take the course in is just one of the ways that we’ve seen increased flexibility. But we’ve also seen increased flexibility around attendance, assessments, and many other aspects of teaching. How can we continue to support increased flexibility for students without overburdening faculty. I’m really hoping you all have some magic that you can help with.

Michelle: Yeah, so increased flexibility without the overburdening of faculty… When I reflect on this, I think we can borrow from the plus one strategy that you might be familiar with from Universal Design for Learning. Tom Tobin and his colleagues who write about this… the idea being that, yeah, we’re working towards perhaps a very rich environment with many different ways to demonstrate what you know, to take a test, to participate in in a learning activity, but you don’t do it all at once. And I also think, too, that I know that I’ve gotten, I think, pretty adept at finding those opportunities for flexibility that don’t necessarily add more for me to do and I think an example of this would be the way I give exams these days. So during the pandemic, I said, there’s always going to be an option instead of sitting for a traditional test. So I have an option that’s an essay paper with length and scope parameters and so on. But students can structure this. I suggest they often structure it as an email home to your family about what you’ve learned during this portion of the course. I’ve had a few students who have run with it as a science fiction writing exercise, which works great in psychology. So people will report home to their alien commander or home base about what they’ve learned about humans on Planet Terra. And those are, if anything, just a change of pace for me to read. I’m reading the exams anyway. So I’m always about the efficiency and so that’s something that I’ve tried to capture as well. But here too, we have to remember there are risks when we offer these and faculty who do go out on that limb and try it the first semester or two… maybe it doesn’t work perfectly… they’ve got to be affirmed, and they’ve got to be protected especially untenured. Folks,

Kelvin: I feel like I want to report to my alien commander now. [LAUGHTER] “Mork calling Orson, Mork calling Orson,” that’s a deep cut call back, you have to be of a certain age to appreciate that. I agree with a lot of that. I don’t think I disagree with any of that. But I will broaden out a little bit and maybe anchor back, Rebecca, to your prompt a little bit. I personally think we should lean into intentional course design in intentionally designed and created modalities for which student flexibility is the intent. Asynchronous online is probably the most flexible thing we offer outside of maybe true adaptive learning, which is… don’t get me started… that’s another whole tough banana to peel. I need a better metaphor… bananas aren’t that tough to peel… [LAUGHTER] a tough onion to peel, there’s lots of tears. I don’t know… something. And then I think we need to reiterate to ourselves and to our faculty colleagues that there are codified effective practices in each of these course modality domains, like… a shameless plug… at UCF, we host the teaching online pedagogical repository (TOPR), an online compendium of online and blended teaching and design practices. So there’s stuff that we know that are research based, time honored, that work well and benefit students, things like the broad category of learner choice, which I think just echoes a little bit of what Michelle was saying. We don’t have to reinvent the wheel if we lean into those things. And there’s real student benefit for doing that.

John: The disruptions we experienced in education during the pandemic when people were learning remotely affected all students, but disproportionately affected students who are first-gen, students from low income households and minoritized students. How does higher education need to adjust to meet the diverse needs of all of our students, some of which were not as affected by the pandemic if they were in well-resourced school districts and others that were left behind a bit when they didn’t have access to the technology or the resources that better funded school districts had?

Kelvin: Yeah, we could do better. Even here at the conference in which we’re participating here as we record this, we saw even today, student voice represented on stage and I think we can do better with that. There’s knowing who our students are, there are data that we are collecting and could collect that tell us something. But there’s also just attending to students’ personal stories, keeping a human face on the student experience, being grounded in our work there. But broadening further, again, I’m a big advocate of research-based and time-honored teaching practices. And in our digital teaching and learning domain, many of those have been shown to benefit minoritized and disadvantaged student sub-populations. I would do a shout out here to Tonya Joosten’s research review that has its long title. It’s got educational technologies and student success and racial and ethnic groups of interest all in the title. It can be Googled, it’s free, it’s available, but she does a nice job of reviewing and synthesizing the extant literature and making some recommendations from that. And so there are ways in which our online and blended in particular design and teaching practices benefit everybody but in particular, benefit first-gen, minoritized students, and so forth. And here’s a little free factoid… in a little fascinating recommendation. She says, you know, there’s some evidence to suggest that reduced seat time blended courses at the lower-division level particularly benefit disadvantaged students subpopulations and then going into online courses at the upper division in the major kind of courses. Those two things together. You know, it’s stunning, that’s not whiz bang, whirly gig shiny, right? …but it’s just doing the work but as we align that it really has benefits that evidence would bear out.

Liz: I just want to start by echoing something that Kelvin mentioned, which is that if we’re going to serve the students we have and the students that we will have, we have to know who they are. And there are studies of generations and qualities, but I don’t think anything replaces asking the people in your classroom about themselves in a way that is safe and non-threatening, but comes from an authentic place of curiosity. So I do this with my students. At the start of every semester, I ask them questions, none of them are required, but I ask them questions about things like, what kinds of technology do you have? And how many hours a week are you working? And which of this very long list of challenges do you think you might face during the semester? What kinds of things can I do to help you? …just so that I have a sense of who’s in the room, and what might be going on with them. So just yesterday, I was teaching my Zoom class from upstairs in my hotel room, which I was very grateful for, because I’m an introvert, and this conference is overwhelming. So I was happy to have an excuse to get away for three hours to teach. But we spent 20 minutes just asking, “How are you? No, no, how are you?” Not, I’m fine. I’m okay, but what’s going on? And one of my students said, I’ve always struggled with depression, and I thought I had it under control. But the last week has taught me that I don’t. And it’s only because we’re in week six of a seven week class that that student felt like he could say that, and the whole class could say, “Me too.” And those moments, I think that is so critical. And it’s just the humanization that we’ve already talked about, and meeting people where they are, I want to put in a plug for Zaretta Hammond’s book about, I don’t remember the full title, but it’s the brain and culturally relevant responsive teaching. It’s got a lot of really good buzzwords in it. But it talks about how, when the brain is in a state of trauma, or stress, you can’t learn. And so we can talk about all of these things that we can do. But if our students are not in a place to hear it, nothing that we do is going to make a difference. And I think if we’re talking about how to teach the students we have, we have to be aware of that before we can move forward.

Rebecca: So you’ve nicely connected to our next topic. [LAUGHTER]

Liz: …almost like I meant to.

Rebecca: lI know, it’s almost like you knew it was coming. Campuses are seeing a rise in mental health needs in their student bodies, both prior to the pandemic and it obviously continues to increase. And shifting to more inclusive practices is shifting the relationship that students are having with the faculty, just like you mentioned, being able to be more open about some of these things. In my own experience, I’ve seen an increase in disclosure of mental health challenges and distress and the need to refer and actively engage in suicide prevention. These are things that I didn’t need to do five years ago, [LAUGHTER] or maybe I didn’t need to do but didn’t see, but definitely see now. So how can faculty and institutions more effectively respond to mental health challenges facing our learning communities? And obviously, Liz, you kind of started us off on some ideas here. Michelle?

Michelle: Yeah, I’d like to put another book on the radar actually, as well. And full disclosure, I was an editor on this book, but I really believe in it. It’s coming out next year, actually, it’s called Learning and Student Mental Health in the College Classroom, lead authors, Robert Eaton. And it is in this space of friendly, actionable strategies when we do have increased disclosure. I mean, I found too, that Zoom itself is a sort of a dis-inhibiting space, like many online spaces are and going in I should have known that. it’s like on paper, I’ve read it, but then it became very, very real. So what do we do with that? Because the thing for faculty is, we mean this well, but our minds immediately go to: “How do I fix it? Oh, my gosh, do I have to kind of do amateur therapy that I’m not qualified to do?” And no, that is absolutely not what we need to do next. It’s a good thing to be concerned about not crossing boundaries at that same time as we are responding to what students are disclosing for us. So the strategies that I like are those that say, well, let’s start by not accentuating the crises and the stresses that are there. And a few other kind of concrete things… For me, not asking for doctor’s notes. Boy, when I started teaching a long time ago, I was all about the documentation and “show me exactly what happened at the emergency room,” and that type of thing. So now I offer flexibility and many paths to catch up that much like universal design for learning are built in for everyone from day one of the course. So if there’s something that prevented you from coming to class or making that deadline, okay, we can talk about it if you want, but we don’t have to. And you can simply take those paths that I’ve already laid out for you. I think taking the time to empathize, many of us did practice those skills and we can continue to do so. When I get to talk to people who are just starting out as teachers, I say, “You have this big loud microphone, this megaphone to a student’s ear. Your words land very, very powerfully. So you really need to think about those.” I find that my students seem to come to me expecting very harsh treatment and very harsh reactions, when they tell me about what they’re going through. And so I remind myself to simply start with warmth and compassion and human empathy, and a way forward. So that’s something that we can do. And when all else may fail, I say “How would I want my own child, in the same situation, a crisis, which is hopefully temporary and passing… how would I want them to be spoken to? How would I want that email to be phrased? What kind of pass forward would I want for them?” So that’s how I take it.

John: We’re a little behind schedule. So we’re going to ask anyone in the audience to come up to the microphone. One of the issues we haven’t quite gotten to is the issue of preventing burnout. Maybe if Liz could address that briefly while people come up.

Liz: So I want to talk about burnout in a very particular way. Because I think we often think of burnout as a me problem. And I think of burnout as an every one problem. It is a system that is creating it. And so I want to tell every one of you listening, that you are not the problem, and you haven’t done anything wrong. But in order to mitigate burnout, we have to be aware of what our boundaries are. And that often requires getting really quiet, and listening to ourselves. Because we’ve been steeped in this culture that tells us that hustling and productivity is the only way you’re valuable. And that is not true. But you’re not going to be able to figure out what your boundaries are if you’re listening to those voices. So you got to step out of that for a minute, and figure out what really matters to you. And here’s a good way to do it. Think about yourself 20 years from now. What are the things that are going to have mattered about what you’re doing right now? And what are the things that you won’t really care about? Choose to spend your time on the things that will matter to you 20 years from now, and all of these other kind of petty political debates in your institution… because we all have them… that’s not what you’re going to be remembering when you look back on your career. Focus your energy and your care on the things that you’re going to care about over a career and make choices accordingly. I think that’s the advice I would give.

JELISA: My name is Jelisa Dallas, I’m representing the University of Phoenix. My role is as a recognized student organization manager, a program manager. And so my question was, “How do we effectively work with students in a way that’s going to help streamline their purpose as it pertains to connecting with them in the classroom? So a lot of students have a lot of things going on, and how do we streamline that to get them to stay focused and prioritize when so much is going on and around?”

Liz: Thank you for the question. I mean, I think it’s making sure that what we are doing, we’re transparent about why it matters to them. And it’s creating relevance to whatever their goals are. And of course, you can’t do that if you don’t know what they are. So again, you need to know your students, but designing the work for your class, so that it feels intrinsically valuable, I think, is the best advice I can give.

ALI: Hi, I’m Ali Kirwen, I am a course operations specialist with the University of Michigan, we are an all online program, or I work for an online master’s program. It’s asynchronous, we have students everywhere in all different time zones. And we have faculty that care a whole, whole lot about our students. So I’m wondering, as a designer, how can I help encourage my faculty to set boundaries with their students in a way that honors their joy of teaching and interacting with their students, but is working towards preserving them and not burning them out as well? [LAUGHTER]

Michelle: Well, I think that even subtle things like wording choice. So are there things that say over and above, do we give awards for the person who did the most? Or do we give awards for people who did the best? So I think that faculty, especially when they’re new, are really looking for those cues. And so those can be powerful.

Kelvin: What Michelle said… [LAUGHTER] No, what Michelle said but just maybe that underscore and amplify that for a second, I’ve thought about doing this myself, and I just haven’t. But I love the colleagues and maybe some of you are them who have those little statements in the bottom of your email, right? Like, “if you’re getting this email, when you’re not working, don’t feel some sort of obligation to respond right now. I sent it at a time that I was working, that might not be the time that you’re working. And, in a collegial sort of way, we can have that same kind of a vibe, I think, in our course interactions between faculty and students. And then again, wording… I got a note just last night on a book project I’m working on from a colleague who’s gonna peer review. And he said, “I show my respect by being direct and blatantly honest.” And so I think framing is everything. Word choice is everything. And making explicit where you’re coming from without just sort of caving to the implicit pressures and cultural expectations. That’s hard. But it’s important.

Liz: Yes. And women in the academy, we do a lot of emotional labor. And that comes very naturally to me, if you know anything about the Enneagram, I’m a 2, like, I want to fix all your problems, okay. But the way that I do this, because students tell me everything. I think they tell me everything, because they know that I will listen. But what I have learned for myself, and this has been the difference between moving towards burnout and not, is that I am here to listen to you deeply. I am not here to fix your problems. And I will refer you to people who can help you. But if you just need to be heard, I will listen. And sometimes that does get heavy. But I also recognize that if I fix all the problems for all the students, I’m going to be exhausted. And that doesn’t really serve them in the long run. Because they don’t need someone to fix their problems. They just need someone to tell them that they’re okay and that I believe in you, and I care about you. And so I would say that, but deep listening is one of the greatest gifts you can give someone else. And that’s just listening to understand what they’re saying, not to respond. So that’s what I would say. And please never send pictures from the ER, never. [LAUGHTER] You know, students tell them, no ER photos,

John: We always end by asking: “What’s next?” …and we’ll start with Kelvin.

Kelvin: Crystal ball, still not working. [LAUGHTER] But here’s, I guess, my read on the situation, there are more options for people to learn and work than there ever have been before. So I think that we can either meet the needs of our colleagues and our learners, or someone else will when they go elsewhere.

Michelle: What’s next for me, I want to keep doing the absolute best I can teaching my actual classes. I’m just reconnecting so much with that. And I think that’s a good thing for now. And I’m eagerly looking at, hopefully, deeper changes in the academy, also looking for rebuilding online presence. Twitter used to be a big part of my online life and I quit that in May, and saying what kind of connections was this yielding with other faculty, even with students and the big ideas in my field. And maybe I can take more charge and have more agency in that going forward?

Liz: I’m working on a book. So you should all buy it when it comes out. Michelle is the editor, so it’s going to be really good. [LAUGHTER] It’s tentatively called The Present Professor. And we mentioned it in the introduction. But really, I’m just looking for ways where we can create more student centered,e students supportive and faculty well being centered places of learning. That is my passion. And I’d love to talk to any of you who are interested in that.

John: Thank you all for coming. And on your tables, there’s little packets that Rebecca designed with some tea in them, so please take them with you so she doesn’t have to bring them back to Oswego.

Rebecca: Yeah. Thank you all for joining us. And thanks for those that asked questions. And thank you to all of our panelists and we finished on time. [APPLAUSE]

Liz: It is exactly 12:30.

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

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264. Collaborative Rubric Construction

Students may not immediately trust faculty who they perceive as being different from themselves. In this episode, Dr. Fen Kennedy joins us to discuss how collaborative rubric construction can be used as a strategy for building and maintaining trust. Fen is an assistant professor of dance at the University of Alabama and the author of a chapter in Picture a Professor, edited by Jessamyn Neuhaus.

Show Notes

John: Students may not immediately trust faculty who they perceive as being different from themselves. In this episode, we explore how collaborative rubric construction can be used as a strategy for building and maintaining trust.

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John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

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John: Our guest today is Dr. Fen Kennedy. Fen is an assistant professor of dance at the University of Alabama. They are also the author of a chapter in Picture a Professor, edited by Jessamyn Neuhaus. Welcome, Fen.

Fen: Hi both of you, it’s good to be here.

Rebecca: Our teas today are:… Fen, are you drinking tea?

Fen: I am because I saw that there was a tea list, so I am drinking one of my favorite teas, which is a Lapsang Souchong. And because of the theme of my chapter, I have it in my wonderful mug that says, “What a beautiful day to respect other people’s pronouns.” Cheers.

Rebecca: Cheers. That sounds wonderful.

John: It does and you know, I’ve wanted to drink that tea on here, but I was never quite sure how to pronounce it. [LAUGHTER] I do drink it fairly often, it’s a really nice tea. I keep it separate from the others so the smoke flavor doesn’t infuse the other teas.

Rebecca: See, unlike you, I just embarrass myself by trying to say things I don’t know how to say [LAUGHTER].

Fen: I have a wonderful tea from Plum Tea Company, which is the Picard tea, which is a variant of Earl Grey, which is wonderful.

Rebecca: Nice.

John: And a nice nerdy thing to do too. Many of our guests would appreciate that aspect of it, and we would too. I’m drinking a wild blueberry black tea today.

Rebecca: Oh, That sounds nice, John.

John: It’s very good.

Rebecca: A little different than your normal. I just have Earl Grey today.

John: But not the Picard variant.

Rebecca: Yeah, unfortunately, I didn’t know that that was an option.

Fen: It’s wonderful, I think there’s kind of sweet orange notes in it. I’m a big fan.

Rebecca: That sounds really good. We might have to look, John.

John: So we invited you here, today, to discuss your chapter in Picture a Professor entitled “Collaborative Rubric Creation as a Queer Transgender Professor’s Tactic for Building Trust in The Classroom.” You begin the chapter by noting that transgender and non-binary faculty are rarities in higher education. Could you describe some of the challenges that you face as a non- binary transgender faculty member, who’s also a first-gen student and an immigrant?

Fen: Well, that’s a mouthful. [LAUGHTER] My chapter title is a mouthful and then the question is a mouthful, and well, I will do my best. And so well, I thought about this in advance. And I could give you some of the easiest figures and more objective measures of those obstacles. For example, I worked out quite recently, as an immigrant on an H1 visa, which is a work visa, but not a citizenship or residence visa, you are not allowed to work outside of the contract that you’re hired for. So any work that I’ve done outside of the university, I have had to donate my income to someone else, or just refuse payments. And I worked out that with the money I have lost being an immigrant, I could have put down a second deposit on a house.

Rebecca: …not insignificant.

Fen: No, so it’s not insignificant. The other thing that I think a lot of people don’t realize is that as an immigrant, you can’t really buy your books unless you absolutely know you’re staying in the country. So during my PhD, when you want to look up something, you can’t turn to your wonderful bookshelf and pull down the book that you own, it’s write to the library and see if it’s in stock and see when you can get it. So it’s this little logistical things. And I know we’ll get to gender because the chapter is about gender. But on the first-gen student, something that comes to my mind is: I was in a teacher training and the person giving this training said, “Well, you’re first-generation students, they’re really going to struggle in the classroom, you’re going to know who they are, they’re going to have a hard time knowing how to do things.” And I sat there getting my PhD, getting ready to teach and thinking, I’m not sure I like how I’m being described as someone who’s going to struggle who’s going to have these challenges, and no one has ever said, What advantages does a first-generation student have? What do they bring that other students lack? And so I think sometimes one of the big things is that you’re perceived as a challenge, you’re perceived as someone who’s going to struggle, which means that when you do something that’s original, or creative, or critical, often the response is to say, “Oh, that’s because you don’t understand” rather than, “Oh, this could be a productive direction that other people might want to take also.”

Rebecca: Those are some really good points. I think many of our students are labeled in all kinds of ways that prevent us from seeing all that they have to offer, and how much they can move our classrooms forward and how much we can learn from our students and not have this expectation that they’re going to fail. I really appreciate that you put that right out front.

Fen: I think also, when you follow that line of thinking, a lot of teachers… and I think the book is getting towards this point as a whole… a lot of teachers plan to teach to the students they want rather than planning to teach the students they have. So when they design syllabi, when they design policies, when they design their standards for the course, they picture an ideal student and say how would that student fit in? Rather than saying, “Okay, who is coming into my classroom? What do they need when they get out of it? And how do I take them on that journey in a way that makes them feel engaged, delighted, enthusiastic, valued.” And so we’re talking about Picture a Professor, but maybe not picturing our students is another thing that we could work on.

John: That could be a sequel, Picture a Student.

Fen: Absolutely.

John: I think when we all start teaching, we often have some assumptions about what our students are going to be like. But the reality of our students is often quite different. And that can lead to some challenges for both students and faculty. Following up on that a little bit, what do you do to try to find out more about who your students are.

Fen: So one of the things I tried to do is, think of the people that I hung out with, in my day-to-day life. I hung out with other immigrants, I hang out with first-gen students, I hang out with queer people. And I know about their barriers to coming into education. I hear a lot of people who’ve had really, really awful experiences. And I think about myself, and I was like, “What is the kind of classroom environment that I would have enjoyed? What is the kind of classroom environment that they would have felt happy in and at home in.” So I start with trying to make the door to the classroom as wide as possible, rather than keeping it narrow and forcing students to fit their way through. And then the other thing, I think, what I do is, I started university teaching when I was 23 and I was younger than some of the people in the room with me. And so I didn’t feel like I could step into a classroom and have authority from any degree that I had, or any age that I had, or any status that I had. And so really, if I wanted my students to do what I wanted them to do, I felt like the other end of the deal was I had to know more and teach it really well. And so coming from that perspective, I think, and not thinking of myself as entitled to teach and not thinking of myself as entitled to be at the front of the room, but having to work to be at the front of the room. And part of that work is making a space for the students who are in the room with me. And so I don’t have particular always things that I do. But I try and improve my classroom every semester and make it better for more people.

Rebecca: One of the things that I really appreciated about what you’ve said, Fen, is an underscoring of the term “delightful” multiple times, so that it’s not just something that a group of students can deal with, or it’s survivable, [LAUGHTER] which I think is maybe the bar that is often set, but actually, that you set the bar at delightful. Can you talk a little bit more about that?

Fen: Well, it helps that I’ve always really liked being in classrooms. And school for a while was my safe space. Which means that I, in some ways, have in my past, lacked empathy with people who have not found that and who have not liked learning. And it took some hard experiences for me to realize, “Okay, this is something I’m going to have to step away from, because we’re taught often, if you don’t like learning, you’re lazy and it’s something of a personal failure, and you could be doing better.” And then realizing how many people are in a situation where they are taught that academia hates, and why would you want to constantly be in a space that hates you, for things that you have no control over? But when I start to teach things, I think, “How can I share this subject that I find really cool? How can I share it in a way that conveys my enthusiasm to the people I’m teaching it to.” And that’s fairly easy in a dance technique class, because dance is great fun, and also hard work. It is more difficult when you are teaching graduate critical theory. It’s more difficult when you’re teaching the required history course. But I love critical theory and I love history. And I find them really fun. And I think part of the way that you get people to enjoy the classroom is to give them ownership of the material and allow them to not step back at a distance and see the knowledge that is far off that they must aspire to, but put them in the middle of it and say this is work that we’re doing together. I say that I try and teach history, not to teach students history, but to teach the historians of the future, which means we’ve got to have debates and we’ve got to have conversations and we’ve got to have feelings and opinions that are legitimately ours rather than the ones we think we ought to have. [LAUGHTER]

John: That brings into the topic of your article, which is collaborative rubric creation with students. Could you talk a little bit about how you started doing that and how it’s been working?

Fen: Yes. So I really came to this idea of collaborative rubric creation because I was assigned a choreography course to teach for the first time and that gave me the opportunity to think philosophically about how does one grade choreography? [LAUGHTER] How do you grade someone making art? Because that is always… and I talked about this a little bit in the chapter… that’s always a big problem of a question in creative disciplines. There’s not a qualitative answer. There’s not a specific right or wrong. So how do you start to design that. And I must here, give a shout out to Jessica Zeller, who is a phenomenal dance teacher and also a really important voice in the conversation around what we call ungrading, and thinking about how to take down some of these structures of ranking students in boxes. And so looking through her ideas and trying to work out myself, and I thought, “Oh, what if we start the semester by talking about what art means to my students and what they want to do as choreographers,” because not every student wants to be a high-art experimental installation, interdisciplinary maker, even I kind of wish that more people were that thing. I don’t want to make them into me, I want to make them into the best version of them, which means I’ve got to understand what they want And also sometimes knowing that they don’t have exposure to all the things that they might want to be. So what’s the balance there? And I remember the first time I did it, I kind of structured it into their creative process, their self-directed learning and their citizenship. And what happened when we talked about the three different categories is they ran into all their assumptions about what they thought dance was. And so somebody had put down that an excellent choreographer uses partnering. They’ve done these wonderful, like written out on paper, and I said, “Well, do you think all expert choreographers use partnering? Do you think a piece is less if it doesn’t?” And they were, “Oh, wait, no, that doesn’t work.” And I said, “Okay, so what is the skill that’s being used? And we boil down, and so we got past these things that use partnering, like use motif and repetition, and started to realize what was underpinning those ideas, not the ingredients of what choreography had to include, but how you went about making choreography. And one of the big moments for the class was actually when we talked about citizenship, because they talked about “Oh, show up on time and answer all the questions.” And I said, “Well, with that in mind, how can you be a good citizen on a bad day? How can you be a good citizen when you are sick, or stressed out or having a panic attack?” And they went “Oh,” and so rather than, again, these indicators of good behavior and good practice, what is underpinning that or with a sense of being responsible for the space and yourselves and others, which sometimes is going to look different? It might be, “you have to email me and let me know if you’re not being there so I can shuffle the group’s around.” It might look like, “I’m going to take it notes for my friends and catch them up,” it might be “I’m going to zoom into class on a day that I can’t make it to class.” And that is a professional way of being a good citizen. And so it became a really generative conversation. And I went, “Okay, I’m going to do this every time I can.”

Rebecca: Sounds like a really productive conversation, and probably really pushing students to embody what it means to be a choreographer in a way that they wouldn’t otherwise approach the class.

Fen: I think it also gets them past the answers that they’ve just kind of learned by rote. And when I do this in technique classes, I start off by asking them, “What do you want to learn?” And usually, there’s a whole range from people who want to do their situps and their push ups at the start of class every day and get strong, there’s the people who would absolutely not like to do that. There’s the people who want to improvise, there’s the people who do not want to improvise. And when we only kind of pull it together, we see where the biggest priorities are and where, and what’s actually falling off the edges. And then I say, “Well, how do you want to be assessed on learning those things?” And so then, rather than their assessment criteria,being their straight knees and their wonderful athletic posture, we get things coming out, like “my problem solving,” “my adaptability,” “my ability to set a goal for myself and meet it within the range of my body.” And I really enjoy getting them to set goals that they’re invested in, so they understand that they have reasons behind them that they can then work towards, because they’re what they want to be working on anywhere.

Rebecca: One of the things you said a minute ago, in two different contexts was the students don’t always know where they want to be, or who they might want to be, or what kind of choreography they might want to make. How do you help students down that journey to discover and explore? Because that seems very tied to your rubric and your strategies here.

Fen: Yes, it is. And actually, it’s this process of creating trust. And I say that the rubric helps create trust, because they know that they’re not going to have a surprise. But if we’re all invested in the same goals, then we’re going on a path that we all kind of want to be on, which means that I get to say, “Look, I’m going to try something with you might seem really silly, and I want you to try it, I want you to try it for 15 minutes, and then we’ll talk about it, will you trust me enough to be really silly with me for 15 minutes?” And usually the answer is yes, because we’ve already agreed that we’re on the same page with what we want to get out of the experience. And I’m not going to suddenly swerve off into a different direction on my own agenda. So I think this idea of creating trust and buy-in allows me to expose students to a lot of different things, and a lot of different ideas, not because I’m saying this is right and this is where I want you to go even if you don’t understand why. But in the service of these goals that we’ve agreed upon, that we share, I think this will be helpful.

John: So it sounds like this process of rubric creation is not just creating this sense of trust, but you’re also breaking down some of their preconceptions about what the class is going to be about. Do you ever have trouble getting students to converge on a rubric? You mentioned that students come in with very different expectations, How do you resolve some of the differences in those expectations as a class?

Fen: Well, sometimes we just do all of them, if we have time to take different approaches, and we say, we’re going to compromise here, we’re going to do this some days, and not this other days, like I’ll do your situps, a nice, stretchy, soft, warm up, and we’ll see which one we like better. And at the midterm, we’ll check in and we’ll decide which one we like. And if we want to shift things. So, I think that’s how we’re resolving. And sometimes we sit down, we talk about it until we find out what we actually want and where the middle ground is. And on occasion, I say “There are limits what I can provide, and I cannot provide this experience for you. It is out of my skill set. Sorry, this is where you can go and get it.” And I think that two threads that I’m hearing myself say that I want to pull out the idea that things can change, that what you decided at the beginning can shift if it’s not working, and that I am willing to have limits in front of them and say, “This is what I can do and this is what I can’t.” And I think that’s really useful for them as well, because it helps them understand. If I’m there modeling that I get to set limits around my own workload, maybe they do too.

Rebecca: How often do you check in about the rubrics that you designed collectively,

Fen: Formally, not very often. And I think informally a lot, depending on the class. I think the first time I did it, I didn’t check in enough. And there was some confusion about how it would work out at the end of the semester. And it caused more stress than it needed to. And so the next time I followed the same pattern for a quarter of the class, I had regular check-ins throughout the semester, and I would look at like, “How is this working for you? And are you going in the directions that you want to and are you working your way towards these goals and targets,” rather than showing up at the end and going “Okay, now you’re going to be assessed on these things.” So I’ve learned to check in more. But depending on the class, sometimes I check in just as I chat to the students, and sometimes I have scheduled time,

John: How have students responded to the process, have they found it very helpful? Has it helped build that climate of trust?

Fen: Well, especially during the pandemic, thinking about what was reasonable to expect of students was really useful. And I think, because I already had this kind of system in place, I sent out things to my classes saying like, “What can I expect from you in terms of WiFi? Can you make it to classes? If you can’t make it to classes, would you prefer a podcast style or blog style? Or would you want me to just put up a lot of stuff and ask questions? This is the range of my flexibility, what would you like within it.” And so I think that was really, really useful. And I think it helps people who have obstacles to being in the classroom stay in the classroom. And I think that’s the big thing. Every semester, I have to submit my own benchmarks for what I want the students to do and how well they’ve done. But I am allowed to set my own benchmarks. And recently I shifted from what percentage of students are getting an A to, I would rather that a broader perspective of students were getting Bs across a wide range of material. When I submitted that benchmark, I said, “I don’t want to disregard the work of all the people who fought super, super hard to stay in the classroom and get a B in the course, because for some students, that is a huge amount of work. And they put in hours and hours and hours of time and effort and growth to get Cs and Bs in a course and I want the assessment of my teaching to show that I’m recognizing that and I’m trying to make it possible for them to do that. And I am proud of them when they do. A thing I hear a lot from my students is “You genuinely care about us. We know that you care about us,” and I’m really happy hearing that.

Rebecca: A thread that we’ve heard a lot lately is that the methods and things that are meant to be inclusive usually also involve methods that show care.

Fen: And I want to point out the other thing that I remember that a student said to me recently is, “You made me work harder in that class than I’ve ever worked in any class in my life. And I did it.” And so when we’re talking about these inclusive teaching methods and caring teaching, it’s not that we lack rigor, and it’s not that we asked for less. In fact, after we end up asking for more, because you can’t follow a known system, you can’t go to essaydownloads.com, which is not a real website… but I know things like it exist… because it’s not going to work for the kinds of work I’m asking my students to do. And so they’re being asked to meet really, really high standards, but they’re ones that will be genuinely professionally helpful to them as individuals.

Rebecca: You mentioned ungrading earlier and talked about students’ individual growth. Do you have students use the rubric to essentially self-evaluate or are you using the rubric to evaluate?

Fen: That depends on the class. In a choreography class I have the students come to me with a portfolio and a pitch for the grade they think they ought to get based on rubric, and we talk about whether that’s realistic or not. Actually, I’ve never had anybody over pitch, I’ve always had people under pitch on what they think they deserve, which is kind of sad, really. And then in some classes I use the rubrics more as a more conventional grading tool.

John: I think we’ve also heard that quite a bit from people who’ve used ungrading, that they’re more likely to find people who underestimate how much they’ve learned during the course, which is something that surprised me when I first heard it. But now we’re starting to hear that a lot. You mentioned teaching during a pandemic, and I would imagine that that’s especially challenging in a class like dance or choreography. Could you tell us how you manage your classes during a period of pandemic teaching?

Fen: I kind of had a great time. Like, obviously, there’s a lot that was not a great time. But I really admire the work my students did during those times. The commitment it takes to show up on Zoom and dance in your dorm room and keep being an artist is so much harder than it is to be when you’re in a studio among other artists. And they held themselves to that standard. I did talk with students about the reality of how do you give your best attention, which for some people is sitting looking at the computer and for some people is walking around, pottering, while they listen to a lecture and thinking about like, “Okay, what does it take for you to give your best attention today? because I’d rather you gave me your best attention than sat here, not being able to listen.” And I think that was useful. I was very lucky that I got to go completely remote for a semester. And I taught theory classes initially. And then I came back to a mix of theory and practical classes, one of which was choreography. And just like, as I said before, with the students it’s not planning for the class you want to have, it’s planning for the class you’ve got, and I had to do a hybrid class. And so rather than go “Okay, how do I make Zoom get as close as possible to an in-person class,” I said, “Okay, the first five weeks are going to be completely over Zoom, and at the end of it, we’re going to make a film about closeups. And we’re going to think of the dimensions of the Zoom screen and what it takes to be an artist within the tiny box. And so using the restrictions of the pandemic to shape how his class was going to be structured. And in history, again… I’m not sure if either of you have given lectures… but sitting on Zoom and watching a row of empty black boxes with a couple of faces while you try and give a lecture is a special kind of hell. [LAUGHTER] And I talked to my students, and they said, “We really do need lecture content.” I said, “Okay, so one class a week, I will just give you content over a lecture. And the other class of the week, you’re going into breakout rooms, and you’re going to do solo space self-directed learning. I’ll have questions for you.” I had a GTA, who was also in the rooms and they just talked their way through the history and the evidence and the questions and it was wonderful. And when I came back live, it completely reshaped my pedagogy. Because knowing that people were willing to get really deep into conversation further then I could take them to a kind of a guided discussion. And so not everybody wants to learn that way. Some people really do not want to sit and get into a really active lively discussion. And so finding a balance as I’m in the classroom, and there’s more opportunities. I call it “choose your own adventure,” but letting people have flexibility in how they’re learning. There’s lots of different ways to get through the course and that was shaped by Zoom and the necessities of how we teach dance during a pandemic.

Rebecca: So we talked at the top of the conversation about how few transgender and non-binary faculty members there are. And representation, as we know, is very important for our students and for our colleagues and to have a nice, wonderful learning environment. Could you talk about some of the challenges that you faced, as a faculty member who identifies as transgender and non-binary?

Fen: We are in a moment in America, and the world, where we don’t have a cultural consensus that transphobia is wrong, we don’t have a cultural consensus that homophobia is wrong, which means that putting myself out in the classroom is in itself a political statement. And that’s not one that every school wants to get behind. And it’s not one that every student feels necessarily confident about when they encounter me. We’ve got people coming in as undergrads, often I’m the first non-binary person they’ve met. And here I am grading them, and are they going to get into trouble if they get it wrong? And oh, my goodness, it’s a non-binary person at last. Let me ask them all my gender questions. Let me come out to you. There’s a spectrum of responses. But always, there’s a certain necessary caution around what I am allowed to say and who I am allowed to be. So that if somebody does say, “You’re grooming our children, you are putting our students in danger, you are sexualizing people and you are teaching children things that are against their religion.” And there are all things that could come up, how am I going to respond? And what is the record of my pedagogy and my actions going to say in response to those accusations? and that is a lot of weight to carry on your shoulders on a day-to-day basis. To know that the record of your actions might have to answer those questions. And so that’s something I think about a lot. And something I try and be very careful around. I have become more and more known for speaking about these interviews. I have been interviewed by Dance Teacher magazine, a couple of times, I keep my own blog about it. I’m someone that people go to when they want someone to talk about dance and gender now, which again means having a practice and how I shape my words and my presence. But on a practical level, I live in a small city, and even things like going out in the evening… is a student going to be in a restaurant? Or is a student going to be waiting on me and my partner? If someone takes a photo of me out in public with a glass of alcohol in my hand, is that going to come back to haunt me? And so it’s not just my professional life that gets shaped by these issues. But it’s every aspect of my life, where I have to be conscious of, again, what my actions may be held up as evidence for.

Rebecca: That’s a lot of emotional and cognitive energy that goes into all of that, and I imagine a great deal of planning, as you’re thinking about your courses.

Fen: Yes, there’s a lot of thinking, and I want to expose my students to a lot of very diverse material. And also, how do I give them the language of opting out? I don’t want to force anyone to watch things. And I’m actually a big believer in giving everybody the right of refusal in the classroom, most of the time, I work a lot with touch, which means you have to work really hard about consent. I definitely grew up in an era where your body was just picked up and moved around. And so thinking about my students’ right to say no to things, which often results in people feeling more comfortable saying yes to things. And I think in the same way that I sit down with my students and I say my pronouns are they and them, if you have a strong conviction that you can’t use that, you can use something else, I do prefer not to be called Mam, which I think is partly gender and partly British. But given that I’m out in the world, when I’m talking to my peers, and there’s not that level of force and power imbalance, I use they/them pronouns, and that’s what I expect people to use for me. But when it is someone over whom I have a certain amount of power, I think I have to give that little bit of space for them to go, “Okay, I need to think about my beliefs and my feelings and my desires and the power in the situation and know that I’m not going to mess up my entire academic career if I don’t get this right first time.”

Rebecca: Sounds like a lot of grace is extended. [LAUGHTER[

Fen: A lots of people weren’t sure about me coming down to Alabama. I chose to take the job here and I think it’s really important I say I had choices and I chose Alabama, in part because of how hungry the students were to learn, they really threw themselves enthusiastically at new challenging things. And I went, that’s where I want to be.

John: I was going to ask about that. While this could be challenging anywhere, I would think being in the south in general would make it much more challenging, especially given the level of religiosity of many of the students there.

Fen: Well, I think sometimes there’s a stereotype that the South is just an extra level of awfulness than anywhere else. And there’s a certain baseline of awful that you’re going to find absolutely anywhere where you’re a transgender professor. One of the places that I interviewed for a tenure-track position, they kind of grilled me for a long time trying not to say gender, but would I be willing to teach students with different beliefs? How would I manage students in the classroom who might have different ideas than me about how history worked? Which are valid questions, but really not the right question to ask when what you’re trying to say is, “How is your gender going to impact the classroom?” …which they can’t legally asked. And I walked into the interview at Alabama, and the head of dance said: “Just to check before we start the interview, you take they/them pronouns?” I’m like, “Yep.” And he went “Great.” And I was like, “Okay.” So in some ways, academia is a little blue bubble. But there are lots of things about being where I am in a situation that I am that I very much love and I also think that if people maintain this idea that the South is bad and awful, it’s often used as an excuse to stop people looking at their own behavior… we’re much better than the South, they need to change, they need to do things differently. People who are let’s get out of the south, let’s all move up north, whereas the activism down here is very powerful, like really incredible the work that people are doing to try and make the south a more livable place for everybody in it. And that should be respected and recognized, and it doesn’t do people justice to wrap the entire South up in this label of awful. That answer got a little tangled, but I think the summary of it is that there’s a lot of work to be done everywhere, and I’m happy to be doing the kind of work I want to do here.

Rebecca: That’s a very nice, succinct way of summarizing the tangle. [LAUGHTER] But it also always gets tangled, because there’s so many things that pull and push in different directions, and probably really worth acknowledging how much time you probably spend mentoring students who come to you based on your identity, and self-disclose because they’re looking for an advocate and they’re looking for a role model. And that labor is often incredibly invisible.

Fen: Yes. And I think, interestingly, I’m in a department where there’s a number of faculty members who collect… I call them goslings sometimes, [LAUGHTER] but students who, by virtue of identity or life situation, need extra love and support. And I think that every student at some point in their undergrad career needs a little extra love and support. And we are a large department. It’s hard to build those relationships with all the students, but I try not to just be there on the virtue of identity, like I do try and make time for anyone who asks for the time, often because I don’t get to know all the students very well, especially those with LGBTQ identities, you often can’t tell by looking. And so it helps me check my own judgment and make sure that I’m not unintentionally creating favoritism or groups. If somebody needs the help and the time, I want to be able to give it to them to the extent that I can. And I have had to learn how to say “I have X amount of time and then I have to have you leave my office.”

Rebecca: Boundaries, so helpful, so healthy.

Fen: Because if your professor is a person that your professor gets to be a person, just like you.

Rebecca: I feel like that’s such a powerful thing to end on. [LAUGHTER]

John: It is, yes. And humanizing the professor creates a much more positive environment where they do feel more connected to you.

Rebecca: Picture a professor, they are a person. [LAUGHTER]

Fen: Yes.

John: Okay. Well, we always end with the question: “What’s next?”

Fen: Well, I’m on sabbatical right now.

Rebecca: Woo hoo.

Fen: I have just gotten back from three weeks at the Hambidghe Arts Residency Center, which is just absolutely incredible… off the grid in the wilderness of the Georgia and North Carolina mountains. Fresh air. I got back yesterday.

Rebecca: Wow.

Fen: I leave on the 13th of October to go to Philly. I’m helping organize a partner dance event. And I am meandering up the East Coast, different cities ending in Ann Arbor where I am teaching a series of master classes and I’m presenting at a conference, and then I will come home and I’ll see what the next adventure is. But what’s next really is five cities in just under a month.

John: Sounds like a busy but productive schedule.

Fen: I’m really looking forward to it.

Rebecca: I hope you have wonderful travels.

Fen: Thank you

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

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Transcript

263. Reflect to Deflect

Students experiencing difficulty in challenging courses will sometimes blame their professor, especially when their professor’s identity does not align with the student’s cultural stereotype of who is a professor. In this episode, Melissa Eblen-Zayas joins us to discuss how she uses metacognitive reflection exercises to address student biases.

Melissa is a Professor of Physics in the Department of Astronomy and Physics at Carleton College. Melissa has served as a Director of a teaching center, and has published extensively on a wide variety of topics such as STEM education, student metacognition, and diversity, equity and inclusion. One of her most recent publications is a chapter in Picture a Professor, edited by Jessamyn Neuhaus.

Show Notes

Transcript

John: Students experiencing difficulty in challenging courses will sometimes blame their professor, especially when their professor’s identity does not align with the student’s cultural stereotype of who is a professor. In this episode, we examine how one professor uses metacognitive reflection exercises to address student biases

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John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

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Rebecca: Our guest today is Melissa Eblen-Zayas. Melissa is a Professor of Physics in the Department of Astronomy and Physics at Carleton College. Melissa has served as a Director of a teaching center, and has published extensively on a wide variety of topics such as STEM education, student metacognition, and diversity, equity and inclusion. One of her most recent publications is a chapter in Picture a Professor, edited by Jessamyn Neuhaus. Welcome, Melissa.

Melissa: Hi, great to be here.

John: Today’s teas are:… Melissa, are you drinking tea?

Melissa: I am. I’m drinking a black tea with cranberry orange.

Rebecca: Oh, that sounds really good.

Melissa: It is, and it’s finally cool enough that it’s tea weather.

Rebecca: Oh, it’s tea weather year-round.

Melissa: I am a cold weather tea drinker.

Rebecca: Okay, well, it’s definitely cold today, and empty [LAUGHTER]. I just finished a pot of eight at the fort. Eight, the number eight, once again. It’s a black blend. I don’t know what’s in it still. We’re recording an episode a couple days ago, I was drinking the same thing. I still don’t know what’s in it.

John: And I am drinking ginger peach black tea today.

Rebecca: So we invited you here today, Melissa, to discuss your chapter in Picture a Professor. The title of your chapter is “Reflect to Deflect: Using Metacognitive Activities to Address Student Perceptions of Instructor Competence and Caring.” Could you tell us a bit about why you started using metacognitive activities in your classes?

Melissa: Yeah, so when I was a junior faculty member, just starting out teaching physics, I found that I would get a lot of pushback from students. When students didn’t understand a topic right away or do as well as they had hoped on an assignment or an exam, they’d often be disappointed or frustrated. And some of those students would then come to my office, and the implication underneath their visit to my office was that if I was a better teacher, or if I just did things differently, they wouldn’t be in the situation that they were in. And of course, there’s always room to grow as a teacher, but that wasn’t the primary issue. I think the research literature shows that for younger women faculty members, they often encounter challenges from students as a persistent problem. And particularly as a woman in physics, where there aren’t many women, I think a lot of what I was seeing was there were some students who just had trouble seeing that this young woman in front of the class was actually a competent physicist and in a position to be able to effectively teach them. And in reality, there’s some additional research, Madeline Heilman and colleagues have found that women in male-dominated fields face this double bind in terms of expectations, and they can either be seen as competent or likable, but not both. And in some follow up research that they did, they found that women can try to mitigate this double bind by displaying a caring and nurturing demeanor. But my natural demeanor… I tend to be a sort of reserved person, I’m not a super outgoing, cheerful kind of person, I tend to just be sort of quieter. And so I was looking for a way to demonstrate to students that I cared deeply about them and I cared deeply about their success in this class, but to also demonstrate that maybe I could help them do this, as opposed to having them just pin their lack of success on my failure as a teacher. And so I found that introducing metacognitive activities was a way for me to navigate some of the pushback that I got from students, and to help them take responsibility for their learning, but also to demonstrate to students that I cared deeply about their success. And I wanted to help them learn how to navigate the ways of thinking, studying, and learning that are important to my discipline. And so I found that this is a way that I could demonstrate a caring that is what students expect from female faculty members, but in a way that felt more natural to me, as opposed to trying to pretend that I was a caregiver or a cheerleader in a way that just didn’t feel natural to me. And so the place where I introduced these metacognitive activities were actually on two very different ends of the spectrum in terms of course level. I found that one place where I got a lot of pushback from students was in my intro course. And then the other place where I actually got a fair amount of pushback from students was also in the advanced lab course that I taught. And both of these classes are classes where there was the opportunity for students to be frustrated a lot, and I find that when student frustration is high, finding ways to try to mitigate that frustration is important. And so the metacognitive activities are a way that I have now incorporated into my teaching in an effort to both help students succeed, but also mitigate some of the pushback that I would get from students.

John: Could you describe these metacognitive activities? How do you get students become more aware of what they know and what they don’t know?

Melissa: Yeah, so this has been a long evolutionary process over which I’ve developed these activities. And so I’ll start by describing the first activity that I introduced, which was really in my first or second year of teaching, when I was getting a lot of this pushback from students. And in particular, in intro physics classes, I’d hand back any item of student work, and students would always come in and challenge me about the grades that I had given them. And I would say now, I’ve moved away from grading in a traditional manner. So this isn’t quite as much of an issue, but at the time, I was using traditional point- based systems. So I started by instituting a policy that if you had concerns about homework or exams, before you could come in and see me at office hours, you had to send me via email, a summary of how you approached the problem that you wanted to talk to me about, you had to write down why you think I might not have given you full credit for your work. And then you had to talk to me about your rationale for why you think there was a discrepancy between your understanding of the material, how you did the work, how I viewed the work, and what I was hoping to see in terms of learning, and then why you thought there was this discrepancy. And that ended up being really interesting, because first off, it limited the number of students who just came charging in without having really looked at or thought about the work that they had done and the feedback that I had given. But the other thing is that then it started as a discussion about the learning that the students were doing, and how the students were perceiving their learning, and how I was perceiving their learning. And so that’s really where I started as a way to directly respond to the student challenges that I was facing. But then I really liked the opportunities that this provided for conversations with students about how they were thinking about their work in the course. And so the next activity that I started to include was homework wrappers. And so when students would submit problem sets, I would also ask them to submit a cover sheet to their problem set. And it will be questions about “who did you work with on this problem set?” “Where did you work on this problem set?” “How long did it take you?” “Did you ask people for help?” And that was a great way for students to monitor not just: did they get the answers, but sort of how were they engaging with the homework that they were working on. And it was also a great way for me to get some insight into what students were doing, so I could see if there were students who never listed that they worked with anyone, never listed that they reached out for help, I could then proactively reach out to those students and say, “I see you’re doing this alone, that’s fine. But that’s really not my expectation, I’m expecting that this is a community, we’re learning together, and I’m expecting that people will talk with each other about this work.” Or I could also report back to the class and give some summary statistics of saying like, “Oh, I saw that most people are spending this many hours on the problem set, but here’s the distribution. And so if you’re either way on the short end or way on the long end, just be aware, and maybe come in and talk with me.” And so that was the next step of including metacognitive activities that I introduced. And I think since then it’s just taken off in terms of the ways in which I include those activities. And so I’ll give you one example of more in depth metacognitive activities that I do in my intro physics class, and one example of some of the more metacognitive activities that I do in my advanced lab course. And both of these actually have to do with the idea of what is the error climate of the classroom? And how much room is there? And how acceptable is it for people to make mistakes. And I first really started thinking about this actually in the advanced lab course that I was teaching. And so this is a required course for all physics majors. But the focus in this course is really having students design an experiment, and then carry out their experiment. But the focus being more on the design of the experiment and in the confines of a term, they may not actually get to a completed project or a result. And so things fail, things don’t go according to plan, and students are inevitably frustrated by that. And so the first time I taught this course with this focus on lots of independent projects, I just didn’t address the frustration that accompanies the failure and the uncertainty and the confusion that inevitably occurs in a course like this where students are doing these independent projects. And so the next year when I taught this course, before the first day of class, I asked students to write down in two sentences, what their definition of a successful experiment was. And I would say the answers fell into two distinct categories. There was one subset of answers of students who said, “a successful experiment is where I get a high precision result with little error that closely matches theoretical predictions.” And indeed, I think sometimes how we set up laboratory work in early courses, what students are doing is they’re trying to get a result that will match a particular theory. But in these open-ended projects, they were designing things they were asking questions that maybe there weren’t clear answers for. And so if that’s your definition of success, you’re going to have trouble when you deal with the messiness that inevitably exists. But the other group of students in defining what their successful experiment was, there were students who would say, “oh, any experiment is a success, if I keep a good record of what I’m doing, and I learned something from the process.” And so I would start the first day of class and pick out some of these different definitions of successful experiments from students in their own words. And we begin by having this conversation about what are our own expectations for what learning and experimenting looks like. And then, throughout the course, I continued to normalize that things wouldn’t work, that things would fail, by having opportunities, both for individual reflections. And so about every two weeks, I would ask them questions that just reflected, “how did you approach work in the lab?” “When you ran into problems, what was the strategy you employed in trying to troubleshoot those problems?” And I didn’t ask if you ran into problems, I started the question “when you ran into problems” with the assumption that everyone is going to run into problems. And I’d ask “when you sought help, who did you seek help from?” “What kinds of questions did you ask?” And then I’d always say, “and what’s one thing you would do differently as you move forward in tackling this kind of work?” And so it was really getting students to articulate how they thought about this process and how they dealt with setbacks. And sometimes it was individual reflections, but sometimes we’d actually spend a class period with students talking about their approaches, so that they could see how different individuals had different approaches. And so the whole idea about learning is an iterative process. And when things don’t go according to plan, you need to reflect on how you dealt with those setbacks, and then how you might deal with setbacks differently going forward was really important. And so I’ve taken this focus on error climate and making mistakes, and translated that a lot into my introductory course. And one of the ways I’ve changed my introductory course, which is also consistent with the pushback I would get from students about grades, was problem sets and homework and physics are really designed to be practice. It’s your chance to practice that you know how to apply these concepts to solve problems. And yet we grade those, or traditionally, I had graded those. And so that was part of what contributed to the course grade. But that’s sort of against the idea of practice. And it makes it high stakes in that you can’t make mistakes, or you’re worried about making mistakes because you’re worried that that will then reflect in your grade. And so I took this idea of “okay, if I really am serious about changing the error climate in my classroom, and making sure that it’s okay to make mistakes, not just in the lab, things won’t go according to plan. But also, when you’re working on problems, you might hit roadblocks that you don’t know how to deal with, and that’s okay.” And so one of the things I did is I now have an approach to problem sets that in some ways mirrors what my colleagues who teach writing do. And so in writing, of course, you submit a draft, you get feedback on that draft, and then you respond to that feedback, and you revise to submit a next version. And so I’ve started doing that actually, with problem sets in my introductory courses. And so I give students an initial set of problems. I asked them not to consult with each other, but just to try on their own to see how far they can get, submit whatever they have, get feedback on that. And so that’s a way for them to check how much do I understand on my own, they get some feedback, and then they can come back, they can consult with peers in their class, they can consult with me, they can make revisions, and they can resubmit that problem set. And so that really helped address this idea of it’s okay to make mistakes, that learning is a process and you can learn from your mistakes as you go forward. And I think accompanying that, I also have started giving students these prompts for weekly reflections. And so I call them learning reflections and in intro physics, they submit them once a week, and they’re asking students about lots of different aspects of the class. So it might be asking them, “where did you read the textbook?” “How did you read the textbook?” “How many times did you revisit particular parts of the reading?” I might ask students, “how do you think about translating the concepts that you’re learning and connecting it to the visuals that you’re seeing in the chapter?” The weekly reflection might be asking students about “what’s one topic that you found confusing?” And “how did you try to deal with that confusion?” And so in addition to the physics work they’re doing, I also asked them to do this reflective work. And then I can once again use that reflective work as the basis for either individual or whole class conversations about how students are thinking about engaging with the material. So that’s a big range. But it gives you sort of a sense of the variety of types of metacognitive activities I include.

Rebecca: I know one thing that I’ve experienced when I do metacognitive, or reflective activities with my students is that if they don’t have experience doing it before, and many of them don’t, they think, “Well, this is a waste of time, I’m gonna spend two seconds on it,” unless you really take the time to set it up, and help them understand the why, so I’m curious what some of the setup looks like for you and what some of the conversations have been, or the kinds of negotiations you’ve had with students about the importance of reflective activities.

Melissa: Yeah, so I actually have begun being really intentional, both about talking about it during class time, and I think talking about why I’m asking them to do this before I ask them to do it, but also making sure that when I ask them metacognitive questions, or these reflections, then I bring some of their responses back into the discussion during class time, so that they don’t feel like this is just an extra thing, but I weave this into how we are doing things in class. So for example, the reflection about how do you navigate making connections between visual representations and the physics concepts that we’re doing? The next time I come to class, and I’m giving a short lecture on a topic or something, and there’s a visual component, I might actually bring in the response that one of the students said about, well, I really have trouble doing this, or I find this helpful, if it’s relevant to the problem that we’re doing. So then it’s not as if it’s an extra thing that I’m asking them to do busy work on. I try to then also model a little bit during class time, how some of the responses might be relevant to our approaches to engaging in problems or things like that. The other thing that I’ve done, in addition to bringing this in in class time, is it used to be when I gave out problem sets in physics, my problem sets were: here’s the deadline, here are the problems. And that was it. But once again, taking a page from the folks who teach writing, when I see the assignments that my folks who teach writing-rich courses teach, there’s often quite a bit of prose that provides some background for the expectations for the written work that’s going to be done. And so I actually will include some background to my problem sets about, “okay, here’s how I want you to tackle this. First go through and do this; second, go through and do this.” And “here is why I am asking you to do this.” And I think that’s helpful. The other thing that I would say is I also give students feedback, particularly in the advanced lab course, where these reflections are sort of a central part of the course. And I’ll explicitly write to students, “I’m disappointed. This seems like it’s not really getting at how you tackle this.” And I’ll just let them know that and usually, I will then use that as a conversation starter when I’m interacting with the students to talk about ways that other students have thought about it, or why I’m asking them these questions. But you’re right, you can’t just ask students to do this, you have to build this into the fabric of the course, so it’s relevant and make sure you explain why you’re doing this.

Rebecca: One of the things that you’re describing, this worth probably noting, or talking about, is that if you start building in more reflective activity, that takes time, that then has to take priority over other things, which means other things have to be deprioritized. So what are some of the things that you allowed to let go to allow this to come in?

Melissa: I think there’s a couple of things that I have allowed to let go. One is I have just come to realize that covering lots of topics in physics is not that important. It’s really more important that they understand how to solve problems or how to take concepts and really try to dig into their understanding. Because to some extent, this is teaching students how to learn on their own, which is what’s important. I do cover less content. I will say the other thing, though, is, I think, because I don’t have as much grading that is like, let me figure out the points that I am going to give you for these problems, and it’s much more holistic feedback, I spend less time on the grading in terms of points. And I’m actually grading in terms of you’re on track here, you’re not on track here. So I’m not sure it actually requires that much more of my time. And I will say, some of these weekly learning reflections, I just go through and check if students have done them. And then I fold that into other conversations that I will have with students either during office hours or during class time. So it’s not as if I have to give lots of individualized feedback on every reflection. Maybe the best way to say it is a lot of these activities I use to enrich my interactions with students during class time, because I have this little bit of insight into how they’re thinking about approaching the material. And so when I see them working in class or working in the lab, I can talk with them not only about the physics, but I can also talk with them about what are the strategies they’re using, and maybe they might want to try using a different strategy.

John: In our very second podcast, we talked about a technique that Judie Littlejohn and I had been using, and I think we’re both still using it. It’s an online discussion forum, we call it a Metacognitive Cafe. And it’s addressing many of the same types of issues with these types of reflections. But one of the things that’s really jumped out at me over the years is just how much students have enjoyed hearing about successful learning strategies that they picked up from other people. Because students generally don’t talk very much or think very much about how they learn, and they generally don’t share it. Most years, I have one person who says, “I don’t understand why we’re doing this, because it’s not part of the course.” But everyone else has talked about in a reflection on the use of that, how beneficial that was. How have students responded to these metacognitive reflections?

Melissa: My sense is that students are quite positive about this. I think you’re right in that oftentimes, this is something that we take for granted in our students, that they know how to learn, or they know how to engage in material. And I think some of our students have sort of figured things out on their own without necessarily knowing that they’ve figured it out. And so I think just providing students the opportunity to really think about what they’re doing and hear what their classmates are doing is useful because it normalizes that there is not one way to do this, it normalizes that different strategies are going to work for different people. I think oftentimes, if you don’t talk about this, the minute students feel confused, or the minute students hit a block, they see it as a reflection on like, “Oh, my goodness,” and particularly in a subject like physics, which has a reputation or a stereotype, they immediately think, “oh, physics is not for me, I’m not cut out to do this.” But if they hear that everyone in the class faces confusion or runs into things that don’t work according to plan. I think that can be really liberating for students. And I will say, one of my favorite comments right after I started doing this, in my advanced lab course on student evaluation, at the end of the course, someone said, “I have never failed so much and felt so good about failing so much as I did in this class.” And they didn’t fail the course, but they just realized that experimental physics is about experiments not working out the first time you do them, and then you’ve got to figure out how to make them work better. And so I do think there’s something that reduces a little bit of students feeling that they need to keep up their barrier of “I understand this, and this is going well,” by having these conversations.

John: Going back to those discussions that I’ve been using. One of them is at a point in the class where students face some really challenging material that they all struggle with. And the question I give them that week is, “How do they deal with challenging material?” …and it helps to normalize that type of failure and the benefits of working through it.

Rebecca: As you’ve been talking about your advanced physics class, I’m thinking about an activity I do in my Advanced Design class, which is have students keep a process log. So as a project develops, their constantly reflecting and documenting what they’ve been doing. And part of what the students have indicated as helpful about that is that sometimes they feel like they have nothing to show for hours of time.

Melissa: Yes, [LAUGHTER] that also happens. Yes.

Rebecca: But actually a lot was happening. They were researching something, they were trying something, they were experimenting with, they were troubleshooting. But now there’s a place for them to make that visible to themselves as well as to me, and that’s been really useful to also help them figure out more efficient ways of doing some things.

Melissa: And I think that’s exactly right. In our advanced lab course, what it is, is they’re keeping a lab notebook. And I think in previous courses, where students are working on more structured labs, where it’s sort of laid out, “here’s the first goal, here’s the second goal.” They’re used to lab notebooks just sort of saying that they followed what was laid out in the lab handout, whereas here, we look at actually some lab notebooks of famous scientists, where it’s like, “Well, I’m thinking about doing this, but I don’t know.” And there’s room for emotion and some “I’m gonna go down this way.” And then like, “Ph, this didn’t work for this, so now we’re going to go back to the idea that we talked about a couple of days ago.” And so having that all recorded, I think you’re right, it makes them feel like they can see that they are moving forward, even if they don’t have anything to necessarily show in terms of nice plots of data that they have collected.

Rebecca: Yeah, it makes all that decision making visible because there’s many decision points. And sometimes they just make a decision, and they don’t really know why they made it, but, reinforcing the idea that like, “Well, you had to have made it based on something.”

Melissa: Right.

Rebecca: What was it?

Melissa: As experts, we have sort of hidden that we’re doing all of this. And so for these advanced students, they’re not at the introductory level, and they see experts, but they don’t really see all of the things that are internal to us that it’s helpful to actually make visible to them.

John: So have other people at Carleton adopted similar strategies?

Melissa: Yeah. So one of the things that I love about Carleton is that this is a place where we have a lot of conversations about teaching. And so I would say that I’m not unique in using these kinds of activities. And I think one of the beautiful things about metacognitive activities is that, although the details of some of the questions you might ask students might be specific to your discipline, really, anyone who is teaching in any discipline can actually work with students on metacognition, and so ot’s a topic where I can talk with colleagues really in any field, and we can share ideas and hear from each other. I would say that one of my reflective prompts that I ask students is about who has assisted in their learning, so it’s called the learning assist prompt. And this is actually something that I got from a colleague in Classics, Chico Zimmermann. And he asked students to reflect: “In this past week in the course, who has assisted in your learning?” and he explicitly talks to and gives examples of what assistance might look like to assistance could be, they made a mistake that helped you understand something that you didn’t understand before, or they were confused about the same topic as you were confused about and in discussing it together, you began to make sense of a topic. So he very clearly articulates the way that individuals can learn from each other in confusion, or in making mistakes. And I really just loved his framing of that. And so that’s something where we don’t share very much content between classics and physics, but we can share ideas about how are we going to help our students learn. And I think the other thing that’s really nice is, I do feel, Rebecca, you mentioned students don’t necessarily know how to engage in metacognition. And so I do feel like the more students are asked to do this in different disciplines across campus, the better they become at it, because it is something that you need to practice and get a sense of. And so I’m excited when I hear about colleagues who are using similar approaches, and we share ideas about how we’re using it in our classes, because then I know that students who have thought about this in a colleague’s class in American Studies might bring some skills to my class that would be useful.

Rebecca: It kind of goes back to that same idea of normalizing failures, normalizing this reflective behavior as well. We know that you have a forthcoming publication, addressing student mental health and moving toward UDL. I’m wondering if you can talk a little bit about how that work connects to this work around metacognition.

Melissa: Yeah, so it actually, I would say, builds quite nicely on some of this work. So this is a piece that’s written with two of my colleagues, one, Kristen Burson is a physicist at Grinnell College, and the other Danielle McDermott is now at Los Alamos, but was teaching before. And one of the things that we found is that physics is one of those fields that because of the stereotypes, students just get really stressed and anxious sometimes in their physics courses in a way that sometimes they don’t in other courses. And so one of the things the three of us spend a lot of time talking about is what are ways that we can actively try to reduce the stress and anxiety that we seem to see in students who are coming to us in physics courses. I think, these days, stress and anxiety are rampant on campus in general. So I don’t think anything is unique to physics. But Universal Design for Learning has some suggestions about how to make courses accessible to folks. It also, though, is quite overwhelming. And so we were thinking about the students who we see in our courses who come with a lot of stress and anxiety, sometimes clinically diagnosed depression or anxiety, what are ways we could take some of the UDL principles and take what we know about physics education research and use it to modify our courses to try to make them places that students feel like they’re supported in being their whole selves and doing their best work and not having to be overly anxious about it. And so one of the pieces is what I’ve already discussed with you, this idea of increasing mastery oriented feedback and assignments. And so some of the ways that I’ve changed problem sets where I make problem sets, not really about right or wrong, about the process of: you practice, you learn and you can revise until you get it right. And that’s really consistent with some of the UDL principles around organizing courses towards mastery oriented assessments and feedback. And so that’s one of the modifications that we pointed out as something that’s valuable. Another thing that we’ve done a lot with is thinking about the social aspects of physics courses. And as physics has moved away from being lots of lecture to a lot more small-group activities, we’ve seen that for students with anxiety and depression, some of those small group activities can actually be a source of significant challenge. And so they really can find that difficult. And so they’re thinking about how you design group work, and thinking about when you provide students choices not to engage in group work, and how you help students interact with each other, if they aren’t normally comfortable interacting with each other is something that we explore as a second way that physicists, or really anyone who’s doing active learning that involves small-group work, can think about, and this is something that I’ll say I’ve evolved a lot in terms of how I do this. I used to have when students walked into the room, every class, they would get a number and then they would sit with the other students with the same number. And that would be their group for the day. And research by Katie Cooper at Arizona State University has really shown that constantly mixing up small groups is a significant source of anxiety for a lot of students. And it doesn’t give students who need help learning how to interact, learning to trust their groups, to develop a rapport so that they can work effectively together. And so now, when I have students work in small groups, I still have them work in small groups just as much, but I really structure how those groups interact. And I have them interact for a long time so that they can begin to develop approaches and rapport that will help reduce some of the anxiety of that small group work. And then the last element that we talk about is providing students with more choices, that’s UDL all the way… is about providing choices. And so we talk a little bit about what does choice look like? For example, I ask students to turn in written problem sets. But there’s no reason why, even before the pandemic I would invite students if they wanted to, you could actually record yourself talking through a problem set instead of writing down a problem set. And so that’s one example of how you might provide choice for students in a physics class, but also explicitly bringing up the importance of student well being and help seeking in a class. And so some of this normalizing the expectation that students will ask questions, asking students to keep a record of where do they seek help, and how do they seek help is important. And my colleague, Kristen Burson, she even has on her problem sets occasionally, an activity… it’s a problem where students must choose one activity for the week that they think will make them feel physically, mentally or emotionally better. And so it’s like, are you going to take a nap? Or are you going to go out and hang out with friends? She actually has that as a like, what’s one thing you did this week that you did to promote your health as a person who is in this physics class. And so just bringing that element of the whole person, and that the instructor is encouraging the student to be a whole person and make choices that support their wellness in that holistic manner. So those are some of the examples that we talk about in this forthcoming paper. And indeed, some of it is very similar, it’s built on some of these ideas from the metacognitive element. But just generally trying to focus on there’s a lot more to creating a classroom environment where students can succeed than just giving them the content.

John: We always end with the question, “what’s next?”

Melissa: One thing that I’m working on right now is I’m working with colleagues at Luther College and St. Olaf College, on a program that’s designed to foster a more robust and thoughtful culture of peer observation of teaching. And this is thinking about peer observation for formative development. We have peer observation for evaluation. But I’m not sure even in that context, we’ve necessarily done a great job of talking with each other as colleagues about what that looks like and what that means to make it the best possible experience for everyone involved. And so having the opportunity to get folks together from these three colleges to talk about how we can create cultures that foster teachers observing each other’s teaching has been really fun. And it’s fun to think about how we might also learn across campuses and from teachers across campuses. And this project also ties in a little bit with the Picture a Professor anthology, because one of the things we’ve been thinking about in this peer observation is thinking about how we can encourage colleagues when they’re observing each other to be mindful of how embodied authority might be in play in terms of the choices that people make, and how they observe other people in the classroom. And so we just started this program at the end of August. And so it’s going to be a trial for this year. And so I’m curious to see where it goes, and I think it’ll be a fun opportunity to engage in conversations about teaching with colleagues on some other campuses.

Rebecca: Sounds like a meaningful activity and endeavor for sure.

Melissa: So it’s fun.

John: Well, thank you for joining us, and we’re looking forward to sharing this with our listeners.

Melissa: It was great, thank you.

Rebecca: Yeah, thank you so much.

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

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259. Experiential Learning

Course content and instructors are often forgotten once a  semester concludes. In this episode, Breanna Boppre joins us to discuss how experiential learning can humanize course content and provide meaningful and rich experiences that stick with learners for many years. Bree is an Assistant Professor at Sam Houston State University’s Department of Victim Studies. She is also the author of a chapter in Picture a Professor, edited by Jessamyn Neuhaus.

Show Notes

Transcript

John: Course content and instructors are often forgotten once a semester concludes. In this episode, we discuss how experiential learning provides meaningful and rich experiences that stick with learners for many years.

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John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

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John: Our guest today is Breanna Boppre. Bree is an Assistant Professor at Sam Houston State University’s Department of Victim Studies. She is also the author of a chapter in Picture a Professor, edited by our friend, Jessamyn Neuhaus. Welcome, Bree.

Bree: Thanks for having me.

John: We’re very happy you can join us.

Rebecca: Today’s teas are… Bree, are you drinking tea?

Bree: I sure am. I am drinking a tea given to me by my close friend and department chair, Shelley Clevenger. She gifted me this tea. It says, “you’re magic” on the front. And one of the ingredients is “luster dust.” So the tea is actually blue with glitter.

John: That is a first, I believe.

Bree: It’s very unique, and it’s herbal tea. It tastes great.

Rebecca: Does it taste sparkly?

Bree: Mmmm, if sparkly had a taste, this would be it. [LAUGHTER]

John: So, we’re having a sparkle party.

Bree: Yes, definitely a sparkle party. [LAUGHTER]

John: I’m drinking a black raspberry green tea.

Bree: Ooh, yum.

Rebecca: And I have a jasmine black today.

Bree: Nice. That sounds good too. Not quite as sparkly as mine, but… [LAUGHTER]

Rebecca: Definitely not, and not as blue, either. [LAUGHTER]

John: So we’ve invited you here today to discuss your chapter in Picture a Professor. Before we discuss your chapter, could you tell us a little bit about your department and the classes that you teach? Because we have not run across a Department of Victim Studies before, and I think it would be helpful to learn a little bit more about that.

Bree: Yes, I would love to talk about our department. It’s actually the first and only Victim Studies Department in the nation, and so this is really unique for us to have this opportunity. We’re housed in the College of Criminal Justice. So we’re a subset of criminal justice but we like to think of ourselves as different, both in what we study and teach about, but also the way that we do things. So we are very much community engaged. We emphasize caring and kind pedagogy, and we emphasize things that engage with the community to help survivors. And so, we have a lot of campus events. We have a lot of events dedicated to building awareness, but also donations and things for organizations in our community that helps survivors. And so, it’s really a great opportunity. I’m really excited to be here in the Department of Victim Studies. I’ve been here just over a year now. And the classes that I teach… violence against women, and I teach it more as gendered victimization. So we talk a lot about how gender and stereotypes shape victimization and harm. I also teach a brand new class that I created called “transformative justice,” which is a survivor-led movement aimed to address harm and violence without relying on systems that cause additional harm and trauma. And so, preventing harm and crime in the community before people end up in prisons and involved in the system. So that’s a really cool class that I’ve enjoyed teaching. I also teach family violence, and I teach research methods at the grad level, and that’s what I was prepping right before the podcast. So those are the classes I teach. I’m really excited about them. It’s heavy content, for sure, but I enjoy it.

Rebecca: I can imagine that teaching such topics really often includes students who are also victims and there’s some challenges in that arena as well. Can you talk a little bit about some strategies that your department uses to support survivors who are in your classes?

Bree: Yeah, so I can talk about what I do personally. So I’ve done a lot of research beyond teaching about the impacts of trauma, and I actually have a background in cognitive behavioral therapy and counseling techniques. And so, I interned as a grad student with community corrections and would engage in these counseling type classes for men who are on probation and parole. And one thing that I noticed was that the amount of trauma that these individuals have experienced, you can’t treat someone separate of that trauma. And so, that’s very much how I teach in the classroom as well. I’ve relied a lot on other scholars, like Karen Costa, who’s done a lot on trauma-aware teaching, who I know was a guest on the podcast multiple times, and others who, instead of teaching business as usual, we have to center the experiences of survivors and recognize that the vast majority of students have survived something traumatic at some point in their lives, whether it’s victimization, sexual assault, things like that, but even the adversity that they’ve encountered throughout their lives. That has has an impact on their experience in our classrooms. And so, I have used Nicole Bedera’s method of survivor-centered teaching, she has an amazing article in Teaching Sociology that really centers survivors in how we teach. And so, oftentimes, and even myself, when I first started teaching, and a student would disclose to me something related to victimization, because a lot of students feel close to me, they see me as that caring empathetic person. And so, I have had a lot of disclosures throughout my teaching. And at first, I wasn’t exactly sure how to handle it, because we know Title IX, we know that we are mandatory reporters of certain victimization and of certain things that we’re told, but not everything. And so my role as a professor, I’m very aware that I am not a licensed counselor, and I take that very seriously in referring out, as Karen Costa says. And so, I’ve done a lot of work to understand the role of Title IX and my role as a mandatory reporter, and that has really helped me know effective boundaries to myself and my teaching while also supporting students. And so, Nicole Bedera recommends really understanding each institution’s Title IX office requirements, because they can differ across institution. So one of the first things I did when I came to Sam Houston State was reach out to the Title IX office, and really try to understand what I am mandated to report. And now in every victimization related class, I have a module about survivor-centered teaching and self care. And so, in that module, I explain to students what they disclose to me, how that could potentially trigger a report, because I want them to be empowered and informed. I want them to know that if they disclose specifics, that if it occurs on campus, or a campus event, that’s something that I have to report, and if they don’t want me to report, they can disclose those things in a different way. And so, that takes more of the ownership on students and the power and agency to them, rather than to me, and it’s made me a lot more comfortable when students do disclose because I have a lot of assignments where they reflect, and that’s where the experiential learning background comes in. I’m very much about reflection, and so a lot of the students, I prompt them to reflect on the material and that prompts them to often disclose that they have survived something in their life that’s similar. And so, being empowered and informed, both as the students and me as the professor, having those survivor-centered and trauma-aware tools have made me a lot better able to address it in a supportive and empathetic way.

John: That transparency should make students feel much more comfortable and as you said, empowers them to make decisions that are best for them, which I think provides a much better relationship.

Rebecca: So it’s worth mentioning, if you’re interested in Nicole Bedera’s work, she was on episode 201, “Beyond Trigger Warnings.”

Bree: Highly recommend her article. Seriously, this changed my teaching for the better in many ways, and I’m a huge fan of her work.

John: We’ll include a link to that in the show notes. So the title of your chapter is “Using Experiential Learning to Humanize Course Content and Connect with Students,” and you’ve already addressed a little bit about how you use experiential learning. Could you expand on that just a little bit in terms of how you do this in your classes?

Bree: Yeah, so I actually started engaging with experiential learning as a doctoral student. Our PhD program is actually unique in that it had a required teaching and pedagogy class, which is shockingly rare for academic PhD programs, especially in criminology and criminal justice. So I was really fortunate to have that experience where we learned about teaching and pedagogy before we even entered the classroom. And so, we had to explore different approaches and write up what we envision our teaching approach to be, and one of those approaches that always stood out to me was experiential learning, and part of that interest in experiential learning was my own experience as an undergrad student. When I think back to my classes, one of the most vivid memories I have is in a corrections class, we toured a local prison, and I can still remember the weather that day, how it felt being in that prison. It was very dank and dark, which is similar to most prisons. [LAUGHTER] And so, that feeling of being there, I can close my eyes and still envision that day of touring that prison that really stuck with me. And the power of experiential learning to have that impact, to engage with multiple senses, your sight, your hearing, your smelling, you’re feeling the temperature, all of that has an impact, and I especially think it’s important for criminal justice in teaching classes related to prisons, which is what I taught for many years at Wichita State before coming to Sam Houston State, and those experiences are really what stand out with students and have that high impact. So that’s part of why I decided to focus on experiential learning for my pedagogy, especially early on, and we would do things like go on prison tours, or we would go on tours of local domestic violence shelters. I would take the students to these locations, and as I’ll talk about later on, when we discuss experiential learning online, there’s potential issues related to accessibility there. But if the students are able, it really is an immersive experience, and it’s really beneficial for them to go to these sites with the support of their instructor to gain that experience… that hands-on, what would a job in this area be like… but also to connect with people who work in the field. Because often my students have gained internships or jobs from going on these tours, the agencies also view it as a potential hiring or recruitment opportunity. So it’s really beneficial for me as the instructor, but also for the students and for the agencies in the field to connect directly with often juniors and seniors who I teach, and they’re going to be graduating soon and want to do something with that degree. So that’s really the “why” for me. It’s also very humanizing, and I talk about it in the chapter as a method of inclusive teaching. Because for me, I was never one of those people who wanted to be the sage on the stage, I’m much more into collaborative learning, and being more of the guide on the side. And so, I found with experiential learning, it really helped us build community and experiences together. Every time, I swear, when we would go visit the prison, something would happen. So one time we went and it was chow time, which is food time, and they offered to let us try the food. So that was a big experience for many students that we still talked about after and that’s, again, a big part of experiential learning is the reflection piece. So we would reflect on that experience together in class, we would talk about it, but also students would reflect on it on their own through reflection papers. And so, as I’ve evolved these approaches, one of my favorite parts of experiential learning is service learning. And so, service learning is really taking experiential learning to a next level, where we’re incorporating real-world experience, learning and applying concepts to helping actual agencies or a community of need that is identified by the students in the class and using that volunteer work to help and engage in civic engagement.

Rebecca: Those shared experiences are really powerful. We’ve seen these in many different situations, whether it’s service learning, or field trips, or study-abroad opportunities where groups of students are together, and they have this shared moment. It helps them connect, but also it’s a place to relate content back to that they all know, because they were all there, which has a lot of power. So you hinted at this already, Bree, but we know that you’re teaching entirely online now. So how do you go from visiting prisons to your current circumstance of teaching online and how do you bring these experiential components in that modality?

Bree: Yes, so I’m not gonna lie. In spring 2020, when the pandemic hit and we were told, “You’re going remote for two weeks,” and then that two weeks turned into the rest of the semester, I freaked out a little because I relied so heavily on the in-person, and the experiential learning is a big part of that. I did freak out. And so, I had never really taught online before. I taught one summer class online previously, it was a, quote, “canned class” that I couldn’t really change or adapt from. And so, I freaked out a bit. And then I remember the last class before we went online, I got a text from my colleagues saying, “the provost is about to announce, we’re going online.” I was like, alright, we’re going to stop what we’re doing: “What has worked for you as students online and what has not worked?” and we workshopped together, what the rest of the term was going to look like. And so, a lot of them mentioned, “we love these aspects of the in person, that community building, the humanization.” And so, I really had to think carefully and critically about, okay, how do I accomplish that online? And so, like I mentioned, the way I teach, I don’t like lecturing. I will lecture for like 10 minutes at a time, but you will never see a class where I’m just lecturing for an hour, that’s not enjoyable for me. And so, I tried to think about how to translate that to the online platform. Because often, I would pepper in my lecturing with other videos, with activities, we would do Kahoots, we would do group breakouts, we would do all these things,“oh, my gosh, how do I do this online?” So I came up with this approach, in our activities, where I would really think through how we did this in person, and try to modify it for online. So even though we can’t be in the classroom physically, at the same place, the same time together, how can we still achieve this community remotely. And so, I would do things like the Kahoots, the quizzes, the community sorts of activities to try and accomplish that, and with experiential learning, I’ve taken a lot of aspects of experiential learning, especially the reflection piece that has become very important to my pedagogy. And so, it may not be the traditional experiential learning anymore for me online. There’s parts that I incorporate, but I’ve really have had to adapt. And so, some of that includes being more creative about these big project-based assignments that I have. So I read Susan Blum’s, edited book, Ungrading, which is awesome. And so, inspired by that, I started assigning eportfolios, where students will experientially go through these modules, and they have reflection questions guiding them, and they write up kind of like this blog-style summary of the content, like they’re explaining it to someone who has no background in criminal justice victim studies, they have no idea what any of this is, and they’re explaining it to someone else. So it is very much like a blog. But then the second piece of those module reflections are reflecting on their learning, and that’s where they really think about their experience during the module, even though it’s online, even though they may be sitting watching TV or they may be having childcare during while they’re trying to learn. A lot of my students are single moms or in caretaking roles, they have a lot of other things going on. And so, they’re reflecting on that learning experience, despite all the other things that are going on in their lives. And so, that has been really key for me, that reflecting not just on the content, but their learning experience. So that’s been a way that I’ve adapted experiential learning. I still incorporate service learning as much as I can. So there’s four main types of service learning and direct service learning is the one that we often think of, when students go to a physical location and volunteer. Now, during the pandemic, that was not possible. So a lot of the agencies that I worked with, especially prisons, they shut down access, students were not allowed to come there. So I had to think differently about creating opportunities for civic engagement and advocacy. And so, some of the things that I’ve done are infographics and public service announcements to build awareness about social issues and taking that a step further to create those specifically for campus organizations. Or even now I’m partnering with local agencies, nonprofits, who may not have the resources to devote to social media and branding, and my students are actually helping with that by creating social media campaigns and things like that. And so, I’ve just tried to be creative. We have unlimited technology, we have so much available to us that is web based, or internet based, that students have access to, like Canva. Oh, my gosh, Canva is the best tool that I’ve incorporated, and they make these data visuals and public service announcements through Canva and they can even do it on their mobile phone. So it makes it really accessible for them, and it gives them a way to make an impact, even though we can’t have that direct service learning experience.

John: Could you tell us a little bit more about some of the service learning activities that your students have been engaged in?

Bree: Yes. So, I again, teach research methods, which often is not the favorite class, both from students and instructors. It’s often seen as a more boring content area, which is fair. There’s a lot of jargon, there’s a lot of complex concepts for students to learn. But I have found that experiential learning is even more important for teaching research methods. And the way that I do it is through research-based service learning. Well, because of the pandemic and because of agencies shutting down and not having direct access, I’ve been focused more on helping our campus community because that is an organization that I have access to and that I’m directly involved with. And so, some of the things that we’ve done in the past is we had students and I create surveys together for their fellow students in the university to fill out and then students, they create the survey questions. They think through research questions, how to create measures and concepts related to those questions. I facilitate this process, but they’re doing a lot of it firsthand, and then we distribute the survey online to students across the campus, they see how many students respond to the survey, which is often 10 to 20%, and they see the implications of that, and then they work through the data themselves. I’ll compile it in an Excel file for them, and then they create data visuals. They interpret the results, and then together, we compile a report that we give to university stakeholders. And so, that has been a really rewarding, and accessible version of service learning for me… is that research-based service learning, and it’s also beneficial for me. As pre-tenure, 40% of my position is research, 40% is teaching, and then the 20% is service. So I find that research-based service learning really combines all aspects of my scholarship together, and it makes it this really rewarding aspect of my teaching that has been successful both in person and online. And so, that has been a really cool avenue that I also have gone on to publish the results, and that has led to peer-reviewed articles and things that are important towards my tenure. So I wanted to bring that up, because I know a lot of fellow instructors, they see service learning or experiential learning and are like, “Oh, that all sounds great, but the amount of time that goes into it is a lot, especially when you’re working with external agencies.” And so, I really promote research-based service learning as this accessible alternative that can also benefit those faculty and instructors that are expected to do research as well.

Rebecca: Finding those connections between service, teaching, and research can always be really challenging. But when you can find those connections, definitely a worthwhile endeavor. I know that I’ve had similar experiences. Can you talk a little bit about students’ response to service learning, as well as your community partner? And I guess in this case, it would be your campus stakeholders?

Bree: Yeah. So I’ll back up a little. When I taught in person, one of the first service- learning projects I did was for the local drug court. And so, the drug court manager would actually come to our class, and we presented the results to her. And so, that experience of being live, us handing her the results, talking about the results together as a class, that made it really rewarding for both me and the students. And so, as a result of that drug court partnership, one of my students actually got an internship at drug court, which was super cool. That may not have happened organically otherwise. And so, students’ responses have been very positive to both service learning and experiential learning broadly. I think that both teaching and learning online can be very isolating. That was my fear of teaching online, was losing that connection, and that connection from what I’ve learned from Michelle Pacansky-Brock and Fabiola Torres on Twitter, I’ve taken trainings with them on humanizing course content. They are amazing. What I’ve learned from them and doing trainings about online teaching is that really the connection matters, and there are still ways that we can get that connection through humanization. And so, I think building those connections for students’ research shows, especially for underserved students, first-generation college students like myself… I was a first-gen student… those sorts of efforts to build that community and build that connection between student and instructor but also among students is really key towards their success and retention. So I have noticed, just taking the extra effort to send out personal check ins to students to get to know them as human beings, has greatly increased my student evaluations, but also my fulfillment and enjoyment as an instructor, because I read Kevin Gannon’s work, Radical Hope, it’s on my bookshelf over here, and he mentions this tension, often between this authoritative type of instruction where often instructors are seen as adversaries, and instead, there’s things that we can do to connect with students. So we go into this role of being allies to students, and that’s really where I see my role as empowering and supporting students rather than enforcing rules and teaching during the pandemic really, really brought that to light for me, that often these rules, especially around late work, and imposing late penalties, and strict rules around that, that’s not sustainable. And so, it’s also not inclusive, especially for our students, who many of them, again, are mothers, they’re in caretaking roles, they’re parents, they have full-time jobs already outside of their class that they’re taking with me. I think that instructors maybe forget that students have these full lives outside of this one class that they’re taking with you, and I try to be really mindful of that. And so, students’ responses to experiential learning have been great. My response has been great. The stakeholders have also really appreciated being able to connect with students. When we sent out the report to stakeholders for the campus survey, one of the interesting findings was there’s this care center on campus that offers free mental health referrals and academic assistance to students in crisis, and based on our survey with criminal justice students, only 25% even knew that the care team existed. And so, I shared this with the care team. I’m like, “Look, I know the amazing work you do. I’ve referred various students to you but largely, students don’t know you exist, which might be impacting self referral.” And so, students in that class gave recommendations for how to build awareness of the care team, and the following semester that I taught this class, we partnered with care team and created a social media campaign to build student awareness about who the care team is and what they do. And so, that was a really cool way of legacy teaching where we built upon what one class did in a semester, which was Spring 2020, where everything was wild, and it took a lot to get done in one semester, with the beginning of a pandemic, we built upon that in a second semester, to really create actionable things that the care team could use to build awareness about what they do for the campus.

John: You mentioned a focus on inclusive teaching, could you talk a little bit more about some strategies that you use to create an inclusive environment in your classes? You’ve talked about some of these, but do you have any other suggestions? Because I think everyone’s trying to make their classes more inclusive now and any tips you could provide would be helpful.

Bree: Yeah. So I think for me, a big part of it has been educating myself. I’ve taken a lot of trainings, I’ve had trainings specifically on Universal Design for Learning, inclusive teaching. So some of those trainings that I took actually had us listen to interviews from students about their experiences as first-generation students, as students who English is not their first language, as students who are full time working and caretakers. Listening to their stories really helped me design my classes in a way that is more accessible. I design my classes being very empathetic and mindful of the students who enter our class. So SHSU is a Hispanic-serving Institution, more than 50% of my students are first-generation college students, so I automatically design my classes for that population, and in turn, like we see from Universal Design for Learning, that has benefits for everybody. So if you design a building with a ramp for individuals who can’t walk, that ultimately can benefit other individuals. The ramp makes it easier for them to get to the building to get inside. So I really embrace that approach in my teaching, and I try to be inclusive from the start. Again, educating yourself is a big part. I’ve done a lot of work on anti-racist pedagogy and just in everyday life, so that has been really helpful for me as well. And then I’m not perfect by any means. I try really hard, and there have been times where things have come up and students have felt safe enough to bring it up to me that there was potentially issue with how something was presented or delivered in the class, and I think my biggest advice is, when that happens, take a step back, take a pause, and really use empathy to listen. This student took time out of their everyday life to come to you and explain how this content or how the delivery made them feel. So I know that the first instinct might be to be defensive. But I think it’s really important to take a step back and try to really understand where the student is coming from. And actually I have this situation in the fall and it ended up turning out to be a really informative and transformative experience for me, but also for the student and now the student still keeps in touch with me and emails me often about updates in her life. And so, I think that’s a really big part of teaching in a way that’s empowering and supportive, rather than being authoritative and the sage on the stage when you share that power, and that’s important for me teaching in victim studies, because I teach in our victim services management program, which is the master’s degree. The students who come into this program are rock stars, they have worked in the field for years, they are running nonprofits, they are doing all this amazing work already. And so by sharing the power, and by me recognizing I have this degree, and I have some experience, but their experience is just as valuable and important as mine. I think that is really setting the stage for inclusive teaching and that’s what I embrace.

John: You mentioned a collaborative environment in your classes. What role do students play in creating content for your classes?

Bree: Yeah, so that’s actually my ultimate goal for students. In a lot of the effective online teaching trainings I’ve took, a lot of what we give to students is stuck on the learning management system. If you give a student an assignment or a quiz, they submit it, and they may never have access again. So a lot of the assignments I give them are getting off the learning management system and giving them tools and things that they can have beyond the semester. And so, some examples of that are, again, creating eportfolios. So they create these eportfolios that they use throughout the class, they create their intro background page where they talk about themselves, as much as they want to share or not, they can keep it anonymous if they want to. But they create this front page, which is personalized to them. And then they have different sections where they have module reflections. They have a course glossary, where they define key terms for each module and put the term and the definition there. And so, I started this approach… again, after reading Ungrading. But also, when I think back to classes, I had this really cool class about serial killers. And we created a portfolio with case studies about each serial killer, and I hung onto that thing for like a decade. I even gave it to my grandma who was super into crime shows and she wanted to read it. And so, I was like, this is something that is missing when we teach on the learning management system, and it’s something that I want to facilitate for students. Online, I think the eportfolio fits best rather than a paper portfolio. And so, it’s something that they can take with them and,it was funny, I was at a campus event, it was a campus ally training, and there was a staff member there who said, “Oh, you’re Dr. Boppre, one of our student workers is taking your class and she showed me her eportfolio that she made in your class and was so proud of it, and it looks so cool.” I’m like “That is gold. If that is what happens as a result of my teaching, I have achieved what I wanted to.” I want students to end my classes with some creative item that they develop throughout the class, and that they’re so proud of and so excited about that they’re sharing it with others. And so, the eportfolios, I definitely love those. I also assign infographics, which I think I mentioned earlier. So students create these visually appealing flyers with information about controversial issues in our field. So for victimization related classes, they’ll talk about intimate partner violence, violence against women, and they’ll summarize the research. They will do what they would typically do for a research paper, but in this visually appealing, accessible format. Honestly, I can’t tell you that I’ve ever shared a paper from class with anybody from undergrad, but I would share an infographic. I would show someone and say, “Look at what I’ve done,” and that’s what students tell me, they’re really proud of that infographic that they’ve created. And so, that has been really rewarding for me is to help facilitate these students’ creations. I’m not gonna lie, it does take a lot of tutorials and working through students to develop these skills, but I tell them, I’m very purposeful about the technology that I choose for classes and I’ve honestly had to ditch some approaches for some that are more useful and relevant to their future careers. But I really focus on the tools and technology that I think will best serve them in their future careers no matter what they do. And so, that’s why I emphasize these eportfolios, because you’re developing a website, and I have a personal website for all my scholarship, but I’ve used Google Sites to create community exhibits, I’ve used them to present research presentations. I’ve used these web design skills for so many other things that I can envision for other students and the same with the infographics and getting used to using Canva. We live in an ever growing society that wants information quickly and visually, especially like TikTok, Instagram… that is the reality that we live in today. And so, these approaches really fit with where we’re going in our society. And so, learning Canva, you might make an infographic for class, but then you have those skills to make a flyer for an event at work, or you have those skills to create an infographic for something else related to your class or for your career. And so, that’s really what I emphasize, these creative, project-based finales is what I call them, because they help students create something and cultivate skills that will benefit them far beyond the end of the semester.

John: David wildly refers to those assignments that end up in the LMS and disappear at the end of the semester as “disposable assignments.” And the type of thing you’re describing are the non-disposable, open pedagogy type things that students often find much more engaging, because they have much more meaning to them, and I think you’ve described that quite nicely. So we always end with a question, what’s next?

Bree: So I’m entering my fifth year on the tenure track. So, I’m still very much focused on research. But this upcoming semester, I’m actually putting all of the trauma awareness and the survivor centered teaching into my research-based service-learning project with students. And so, we are actually going to ask students about survivor-centered teaching and trauma-aware teaching and we’re going to do a survey and focus group with students. So I’m really excited to test students’ reactions to these approaches and the need. That’s ultimately what I want to demonstrate, the need for these approaches from an empirical standpoint, and involving students in that process. I think that’s going to be really powerful. One of my students in my summer class actually inspired me to do this because we were having a zoom session, and we talked about survivor-centered teaching, and she’s just like, this is the first time I’ve ever felt empowered to tell my story, because in every other class, I have felt silenced by these Title IX and mandatory reporting warnings, I just have not felt comfortable or able to share. And so that is a big part of my future in what’s next, is continuing to empower students to tell their stories and to view students as the whole student, and how these life experiences shaped their interactions in the classroom and the eportfolios is a way that I get to do that. They do get to share their stories and reflect on it. But I’m always looking for what more we can do, and that’s really what I want to focus on. Because these life experiences, even my own life experiences. Both my parents were incarcerated throughout my life, I grew up visiting my dad in prisons for 15 plus years. Every weekend, I was at the prison. To say that experience has no impact on my teaching or learning would just be ridiculous to say. That had a huge impact on who I am, how I learned, how I teach. And so, I’m very upfront about that with students, and I also want to empower them to have their own stories and reflect on how it impacts their experiences, because education truly can be transformative. It was for me as a first-generation college student, as someone with those life experiences in my childhood. Being able to go to college transformed my life, and if I can play a small role in that for my students, that’s my ultimate life goal and that’s why I’m here.

Rebecca: Thank you so much Bree for sharing your really great techniques and providing us with a lot of things to think about as more of us are teaching online and thinking about experiential learning and service learning in those contexts.

John: And we noted on your website, you have a word cloud that lists some words that students have used to describe your teaching, and the most frequent words were fun and creative. But right behind those were unique, amazing, informative, thorough, and awesome. And that would be a nice aspirational goal for many of us, to see those types of responses for students, because I suspect that those wouldn’t be the most common words that students generally use for most of their classes. So thank you for joining us, and I hope you’ll be back again in the near future.

Bree: Yes, I was so excited to come. A lot of my pedagogical heroes have been on this show. So I’m very honored to be here and thanks so much for having me.

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

John: Editing assistance provided by Anna Croyle, Annalyn Smith, and Joshua Vega.

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255. Thriving Through Behavioral Science

Many students pursue learning strategies that are not aligned with their long-term objectives. In this episode, Erik Simmons joins us to discuss how principles of social and behavioral sciences can be used to help students achieve their objectives. Erik is a Postdoctoral Research Fellow at Boston College School of Social Work. He is the author of a chapter in the Picture a Professor project edited by Jessamyn Neuhaus.

Show Notes

  • Neuhaus, Jessamyn (forthcoming, 2022). Picture a Professor: Interrupting Biases about Faculty and Increasing Student Learning. West Virginia University Press.
  • Research Program on Children and Adversity – Boston College School of Social Work
  • Michie, S., Van Stralen, M. M., & West, R. (2011). The behaviour change wheel: a new method for characterising and designing behaviour change interventions. Implementation science, 6(1), 1-12.
  • Michie, S., Hyder, N., Walia, A., & West, R. (2011). Development of a taxonomy of behaviour change techniques used in individual behavioural support for smoking cessation. Addictive behaviors, 36(4), 315-319.
  • Kahneman, D. (2011). Thinking, fast and slow. Macmillan.

Transcript

John: Many students pursue learning strategies that are not aligned with their long-term objectives. In this episode, we discuss how principles of social and behavioral sciences can be used to help students achieve their objectives.

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John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

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Rebecca: Our guest today is Erik Simmons. Erik is a Postdoctoral Research Fellow at Boston College School of Social Work. He is the author of a chapter in the Picture a Professor project edited by Jessamyn Neuhaus. Welcome, Erik!

Erik: Thank you, Rebecca. Thank you, John, for having me.

John: We’re very happy to have you here. Today’s teas are:… Erik, are you drinking tea?

Erik: I am drinking tea. I have a Tower of London house blend. It’s a black tea with a little honey infusion. And it has been keeping me going. So I just finished the full pack today. So this is very timely to be asking what I’m drinking. I’m gonna have to remember this one.

Rebecca: Awesome. Finally, a tea drinker, John. [LAUGHTER] We get a lot of coffee drinkers around here.

Erik: Do people usually slot in their coffee selection?

Rebecca: Sometimes? Yeah, sometimes… or the water. There’s a lot of water.

Erik: Okay, well, it’s good for you.

John: And Diet Coke.

Erik: Diet Coke also can keep you going.

Rebecca: I have a Scottish afternoon tea today.

John: And I have a wild blueberry black tea.

Erik: Oh, wow, that sounds delicious.

John: It really is.

Erik: Quite tasty.

Rebecca: Before we discuss your chapter in the Picture a Professor project, can you tell us a little bit about your dissertation research on behavioral change in low resource coastal communities that rely on marine ecosystems in Indonesia and the Philippines.

Erik: I’d love to talk about that, because it’s a project that’s very near and dear to my heart. And I found it very innovative in that we were taking our lab-based research on psychological and behavioral sciences and taking them to the field to help improve the lives and well being of families and children in Southeast Asia. And really what we had identified was one core facet that undercuts almost every wicked problem that we experience that implicates human behavior. And that’s the need for behavioral sciences. So we saw in these projects that, if we could take evidence-based programs, adapt them to the problem at hand to make sure they’re culturally sensitive, and make sure they’re acceptable by the communities, you can change a whole range of different problems and different behaviors that can help improve wellbeing and, in this case, improve the environmental sustainability of these communities as well, who are very reliant on their aquaculture and on the natural resources around them. What we were seeing in that project especially, was that, hey, if you take a whole bunch of people, and if you can provide them with programs that are meant to engage with their behaviors, their social systems and beyond, you can improve not only their lives, their health and wellbeing, their family functioning, but also things like the environment. So that’s where we were going for. And it was not only an exciting process, it was fun. But it puts us on the front line of working with people, which is something that I’ve always had a passion for.

John: Now, this is a little bit aside from the general focus of the podcast, but what type of behavioral interventions did you work with there?

Erik: What we tend to do in my work and the work of the many seminal, prestigious, esteemed professors I’ve worked with in the past is we take these blended complex interventions that target a couple of different pillars within your life. So we’ll have a little bit from an intervention that focus specifically on your parenting capabilities, per se. We’ll have a little bit on the ability or psychosocial capabilities or capacities for you to self regulate and to goal set. We’ll have a little bit on your emotional regulation. We’ll have a little bit on your social behaviors to help recalibrate social norms within your communities, there’s social dynamics, and we throw all those together, we workshop them with the communities, it’s always a co-building process in the work that I do. And what you end up with is something that can target internal factors, external factors, social norms, and social dynamics within their communities. And of course, as we were working there, certain environmental modifications around behaviors such as recycling, engagement with fishing behaviors. So we take these homunculus type of behavioral interventions that all have evidence bases, but we cut them up, we chop them a little bit, we combine them with each other to get a fit for purpose intervention, because we never go with a one size fits all.

John: You’re currently working as a Postdoctoral Research Fellow at the Research Program on Children and Adversity. Could you tell us a little bit about that program?

Erik: Yes, absolutely. It’s another global project, as you guys will get a sense for here, I really like going about helping communities all around the world. And what we’re currently working on is a home visiting intervention. And all that means is you essentially have an active coach who’s an interventionist, they’re a lay worker within the community, currently, I’m working in Rwanda, and they will go to a home and help a family with young children. And now these are the families, John and Rebecca, here that are the most vulnerable in Rwanda, families that really need a lot of assistance. And they have someone who will flexibly schedule with them, come to their home, help them with the initial years, I believe it’s zero to 36 months, or the first three years, assessing similarly once again, parenting capabilities, family dynamics, and then interactions with your child in those first three years, because what we know is that the lifespan development trajectory has a wide range of potential, but as we grow the range of this trajectory slowly, slowly shrinks. So starting early is really important to making sure that individuals have the highest promising potential for their lifespan development. And that’s what we’re really aiming for. So we have active coaches coming into homes to help families with the early years for their children. And we focus on everything from, once again, parenting capabilities to anthropometrics like child growth, to make sure their children are getting a lot of cognitive development, physical stimulation to help them grow appropriately, language interaction, and a lot of play. Plays a big part of the intervention. So that’s currently what we’re working on in Rwanda. We also work in Sierra Leone, we’re currently trying to work with Afghan families who are seeking refuge in America right now.

Rebecca: You’ve talked a little bit about wanting to work directly with people and, of course, teaching is always [LAUGHTER] working directly with people.

Erik: Absolutely.

Rebecca: So your chapter in Picture a Professor is entitled: “Black Man in a Strange Land: Using Principles of Psychology and Behavior Science to Thrive in the Classroom.” Can you tell us a little bit about how you’re using principles of psychology and behavior science to thrive in the classroom?

Erik: Yeah, I sure can. I’d love to open this up for a conversation as well. And you guys can kind of tell me how crazy I am here. When I saw this call for proposals, I thought this was perfect, because to my knowledge, at least to my social and collegial circles, I had never met anyone who was a young black American man teaching in an Australian classroom. And I thought immediately, I have to share my experience because it was just so unique, at least to me, and I don’t know, maybe there are others out there. And if they are, you know, please feel free to reach out to me, I’m sure we can have some great conversations about being in a different country looking different than a traditional… or let’s not say traditional I don’t think that’s quite the right phrasing here… but maybe just what might be considered stereotypical or typical is a common sense of an educator, and trying to connect with students. And the one thing that was really helping carry me through a lot of my experiences, and helping me connect with my students, was my expertise in social and behavioral sciences. Because I knew if we could take some of the principles of evidence-based behavior change techniques, social norms, social identity, and social dynamics, as well as being able to build an empathetic space where we were using humanistic psychology frames or frameworks to understand each other, we could get a lot done together. And the big premise, or the big proposition of the chapter, I’m not going to remove all the intrigue for me to say is that if we treat people like people, and if we take a very humanistic, very compassionate, and very understanding approach to connecting with our students, our pedagogy is going to improve, student outcomes are going to improve all across the board. So the main proposition, the main premise, of what I’m trying to say is, despite maybe not having a lot of similar ground, or similar background, historical context with your students, if you can find certain areas to connect on a psychological or behavioral basis to them, you can improve the experience not only for the students, but also for yourself as an educator.

John: What are some specific techniques that you’ve implemented that rely on behavioral science.

Erik: So, one of my favorites immediately is having a sense of, and it’s a strange word here, but it comes from social identity theory and social identity leadership, that’s called we-ness. And it’s WE hyphenated to N-E-S-S. And it’s the idea of using social identity theory to immediately set group norms and social dynamics that reflect you as being a member of the group and you being able to associate yourself in some way with your students. I think oftentimes, in educational spaces, we almost feel, as educators, we need to separate ourselves, we need to be different, we need to be in charge, we need to be the leaders who can take a distinct role in that classroom, whereas social identity theory says no, you should go in their first day, and you should say, “Well look at all the ways that we’re more alike than different.” And that’s a strong way, not only to make connections with your students, but to open up the floor for your students to be more comfortable coming to you and your students being more comfortable with expressing their needs. And as I mentioned, in my initial work, having that conversation of co-design space, and then being able to identify you as not only a competent leader, but also someone who is going to defend their process and their progress. So that’s absolutely one of my favorite techniques to use right off the bat when you’re starting a semester to say, “Hey, we’re all more alike, we’re all in the same classroom together, we’re all going to be probably very similar in at least our interests. So there’s more things here that connect us than separate us.” I think it’s a powerful lesson for education as a whole.

Rebecca: Do you usually apply this concept as an activity? as a conversation? What does it actually look like in the classroom?

Erik: So there’s a few ways that you can do it and depending on size, I think those massive lecture halls… this can be a little bit difficult, but I think in the small capstone classrooms where you have 20 to 30 students, absolutely, going around and just having a conversation or putting up slides or having an activity where you’re drawing certain topics out of a hat and you have themes of saying “Okay, we’re gonna go talk to three of your classmates for a little while, and educator included, about your family for a little bit or maybe about a certain activity you like and you can use this to start to develop and design a little hierarchy or infrastructure. You’re going to come up with similar themes in almost every classroom, I’d be surprised if these few topics didn’t come up. People have passions and activities outside of the classroom, people have friends and family that they like talking about. And sometimes just having a couple of prompt questions that you can talk about together with your class, if time allows it and if classrooms are small enough to help you have those discussions. It’s just an extremely powerful tool, asking the questions and opening up for your students to share, whether that be slides, whether that be a list of things that you might want to talk about, whether it be asking students what they’d like to learn about and seeing, you know, where you guys kind of connect on that front are things I do first semester. I always give all of myself in that first little lecture of saying, here’s who I am as a person, now, who are you? I like to know who you are too, and whatever students are comfortable with sharing, that’s what you go with. I do those activities as a start always before I get into any topic matter, a sharing not only what I do, but who I am. And then we go from there as developing that sense of we-ness and shared culture right away.

John: Do you encourage students to use commitment devices to help meet their learning objectives for the course?

Erik: Absolutely. So the work of Susan Michie has been very seminal on me. One thing she developed a little while ago, she does a lot of work with trying to codify, categorize, and help us define the different types of behavior change that we can use to help people reach their goals, to help people change their behavior. One thing she developed is called the behavior change technique taxonomy. And I love this thing, because it’s just a list of 83 different devices that you can use to help people develop versions of themselves. And that’s what I’d start with is saying everything I try to do, I try to encourage students to… if they’re not self defining it, at least it has to be halfway have them bring their commitment to the table, because one thing we know about the difference between early childhood development and early child learning and adult learning is the self-directed nature of it and if you’re not taking that self-directed approach, then you’re bound to purge whatever changes or information you’ve just acquired throughout a semester across coursework. So things like social commitment devices and social commitment tools are incredibly useful in helping students help reach their goals. Now, I would provide a caveat here in who they’re making the social commitment to makes a huge difference. And we call this referent groups in social psychology here. And it’s important to know for social identity, it’s important to know for different social norms, if we can talk about a little bit as well, and it’s important to know for social commitment, is who are you making a referent group to, and who you’re making that commitment to? So making the commitment to me, making the commitment to the person you’ve just met, might not actually be the best way to go about it. But saying, hey, for your first assignment, why don’t you go make the social commitment to your best friend, close family member, your partner, and then trying your best to stick to that, is really important. And there are lots of tools you can use with other people externally, to help students reach their goals. And I think the social commitment is a big one. And there’s lots that we can look at into the science of goal setting to help students achieve things and keep themselves on track. Because temporally, it’s really hard. We’re captivated by so many things, currently, especially students, from technology, social media, the race for attention has never been as breakneck as it is now. So thinking about how you can use commitment devices, goal-setting devices, and different types of activities along that front help students stay on track with their goals is crucial to the process of helping students achieve and get to where they want to be. Because at the end of the day, it’s what it’s all about. It’s not about what we need them to get out of lesson plans, it’s about them being able to attain what they’re looking at getting out of their education.

Rebecca: Can you share an example of how you’ve helped students goal set and meet their goals using some of these devices?

Erik: Absolutely. So I think even setting aside time, whether it be assignment time or in-class time, and some of these things seems so simple, but they’re so powerful. I’m sure you’ve heard of things like the SMART goals, or the different types of things. And listen, there’s a whole lot of goal setting typologies and frameworks out there, they all have very similar underlying principles, they’ve just been designed by different people at different stages. And that is their attainable, they’re measurable, they have some degree of specificity intheir time constraints to that regard. The SMART one is the one I tend to use. Now I use two different types of advices. You guys gonna have to bear with me here because it’s actually very powerful in the goal setting space. Now, lots of times we think when we’re setting a goal is visualize, visualize where you want to be in a year and a couple of months and 10 years, what have you. And what the research kind of tells us is those big nebulous goals or the goals that are really far off, they’re really, really great at starting us down a path. So they might be really helpful in helping us choose a major or choose a direction. But one thing they’re not great at is motivating us in the interim, so day to day. So one thing I tend to do with students and I never pushed them on this problem for goal setting, especially… especially across the semester, is actually visualizing what it looks like if we don’t do the day-to-day activity to reach our goal is way more powerful than saying “Okay, well what do I need to do to get to that goal?” And I’ll give you an example here. So sometimes when my students come in I’ll say, “Let’s take five minutes, I’m just gonna give you a quick reflection activity.” Sometimes it’s writing, sometimes it’s just, “I want you to think about it.” And I’ll say, “Let’s think for a little bit what it looks like, if I don’t do what I need to do today to reach my goal, what does my life look like if I don’t take the steps to attain where I want to go?” And I say, “You don’t need to think of absolute doom and gloom or tragedy if you don’t reach here, but using almost a kernel of ‘Oh, no, I really do want that, I do want to do this today because I do want to achieve my goals…’” is a powerful, short term motivator than saying, “Just think of where you want to be in a couple of years, and do you want to do this thing today?” and I was a coach for a long time. I still am, I guess it’s a part of my personality, my identity. And one thing that was always really hard for me is going to practice. And that was kind of like going to class, kind of like showing up to class. And one thing I noticed was when I thought of, “Oh well, you know, if I don’t go to the gym, today, my coach will be disappointed, I’ll miss out on seeing my friends, I might not do as well, later on in my career as an athlete or whatever,” was a lot more motivating for me to go to class every day, or to go and get in that extra workout than me saying, “Oh, I want to be the best in the world at some stage in my life.” So beyond the initial setting of the goals, using any given SMART framework or a couple of step, couple thread framework, having students do very short term, small reflections on things that might help them keep going or maintain without absolutely inducing a sense of dread in them, I find to be really helpful for students. And I haven’t had anyone completely lose it on me yet and say, “You gave me anxiety this semester, having to think about all these things so frequently.” So that’s been helpful.

John: What are some other specific techniques that you’ve used in your classes that are based on behavioral science?

Erik: Oh, there’s a wealth of women, I can go on and on. But some of my favorites have to do with metacognition, and thinking about the higher-order cognitive processes necessary for students to find the justifications they need for motivation. So motivation has always been a really big part of my research, and motivation comes from a lot of different things. So when we’re thinking about reward systems within your brain, I don’t want to say we all know, because I’m sure we’re talking to a very diverse audience. There’s specific reward systems in your brain that offer you certain neural correlates or hormonal biomarkers that are going to reward certain things and start to… we’re not going to say punished for that, I think it’s a weird word. I don’t know why psychology use that… but diminish the activity of other activities. And by reward, it just means it’s reinforcing that behavior so you’re going to do it a little bit more. And so one thing I always like doing is helping students use a metacognitive infrastructure to help self regulate, which sits within the goal setting literature as well, to say, “Well, what do we need to help reward you further in your progression?” For some students, it is strictly grades. But I find that to be a very poor long-term motivator, and you end up the students just kind of being very anxious and very set on just scoring well, which to me never set right as the purpose of learning, of the purpose of turning up to the classroom. So thinking about what positive reinforcement will be necessary for a student to continue going, and you’re never going to be able to define that for a student. But one thing I like to tell everyone who is unfamiliar with the psychological and behavioral sciences is that the carrot is always a way more powerful tool than the stick. The stick is just always more readily available, it’s the easiest to get to, but the carrot is easily the best. If you can find it, it’s a lot more powerful than going to that stick. So I think putting the work in initially is saying, hey, if let’s take the most simple of example of… this probably hasn’t worked on anyone since year two, or year three, but saying, if it takes a pizza party for you guys to really want to be here, if that’s the extrinsic reinforcement I can provide you, I’ll absolutely do it. And for students as they grow older, it usually isn’t that, it has to be something necessarily useful. But finding whatever metacognitive unlocking we need to do for students to think about their own thinking and say, “Why am I here? What is it that I actually want out of this?” And then we can retrofit that and create a little engineering process for each student in or at least small groups of students to say, “Okay, well, maybe it’s not scores this semester, maybe we’ll judge you based on your progress on this particular metric and evaluation,” which I think shifts as well to more… and this is this private bias speaking here…, but psychometrically informed evaluation of students progress than just saying retention of information, knowledge, or learning.

John: How do you encourage students to engage in this metacognitive reflection?

Erik: So there’s an ample amount of literature here from cognitive behavioral techniques and what started as cognitive behavioral therapy not too long ago, but I especially like give a shout out to my former advisor, Professor Matthew Sanders, who said, “Why are we only using cognitive behavioral therapy or CBT for neuroses or things that are going wrong in us? Why can’t we use this to make our lives better and enhance positive outcomes just as much.” So there’s lots of different things we can use, such as reframing of cognition that can help us to unlock or take that next step into the metacognitive space. So let me give you an example that I think will resonate for all of us here, is lots of times people get really nervous about presenting. Presenting is a big one for cognitive restructuring that a lot of people have, because they have a lot of apprehensions or anxieties about presenting. Being able to think about presenting on two fronts here can drastically improve not only your experience with presenting, but your own ability to reflect and improve on how you approach presenting and that’s saying, the anxiety you feel before presentation is the same energy, it’s the same physiological system of excitement for an activity you might have doing something else. So when you can get students to take different perspectives, cognitively, of how they approach things, how they feel when they do certain things, and then have slight cognitive reframes, you are bound or you’re at least on the first step of the path to also behavioral reframing and behavioral restructuring. So perspective shifting, having activities that allow students… it’s something that you gain very early on in your life… but to habit or perspective shift. Allow them to start to play with these cognitive different realms and to start to interrogate their own cognitive biases, their own cognitive perspectives, some of which have been held for, I’m sure, all years of their lives, their whole existence, but being able to exercise that cognitive muscle and perspective taking, cognitive reframing, cognitive restructuring, is the first step to the metacognitive level, where you’re always stopping and saying, “Wait a second, I need to introspect on this a little bit. Am I here because my parents want me to be here, am I here because I want to be here? How does this align with my identity, values.” And in my particular space, we try not to get too reductionistic as to, we don’t need to get specifically to certain brain areas. But being able to have that introspective process of self and how it interacts with the social ecology around you and your historical past is, in my first step you need for metacognitive capability.

John: So specifically, though, do you have them do blogging? Do you have them write journals, or something similar to engage in that? Because left to themselves, students may not always engage in that metacognitive reflection.

Erik: You cannot, [LAUGHTER] absolutely, just leave students, not only students, educators, all of us to our own devices, a big area of my study is on executive functions, which kind of allow us to interact with these metacognitive skills here. And one thing we know about executive functions is it’s the tasks, skills and activities you do in the day to day that really improve them, rather than just saying,” if you think really hard every day, it’ll eventually get there, you’ll break through that ceiling and you’ll be at the highest level of really interacting with your thoughts as you possibly can.” So there’s multiple ways you can do that. One thing I think has been missing… of course, as we know, in the classroom, we do a lot of reading and writing… but even just very simple, and I mean, simple in that, I mean engaging, engaging in fun problem solving within the classroom of coming in and saying, “Hey, this is a difficult thing going on in the world right now or maybe this is a simple thing going on in the world right now… here’s a problem, how would you go about solving it and being able to exercise sub skills of executive functioning, your planning, your monitoring ability, your cognitive temperance, or your ability to restrain or engage based on your own desires and your own will, having activities that help you practice this is really the way to develop your metacognitive ability.” So I think you’re right there, John, in that having students blog regularly, writing is such a powerful tool, and having students just have the conversations, having students trying to inhabit a different experience, it’s kind of seems almost like a mediated pathway to get to higher metacognitive skill. But it’s the only pathway, because there is no direct “Hey, if you just do this task a lot. It’s not quite like coding or like anything else that has a very technical basis, where if you just do the practicing, you’ll get there.” And these are what we call developing expertise by the work of Daniel Kahneman. And so these are softer or a little bit harsher learning environments rather than the very strict ones where if you just go and practice you will eventually improve. So yes, you need a range of different activities that may seem a bit creatively informed to get you to your main goal or your main outcome. But yeah, this is what you can definitely do with students to improve their metacognition. And the metacognition as well as the executive functions tend to be generalizable to other things they’ll do in their lives. So it’s not just what they’re going to be learning in your class, but it will be learning in other classes and then beyond.

Rebecca: One of the things that we talk a lot about on Tea for Teaching is how many faculty aren’t actually prepared in their programs to become teachers. They might not have training as teachers, and then they’re teaching. So if you were to think about this population who maybe doesn’t have a background in behavioral science, in addition to what you’ve already talked about, what are the couple of things that you think all faculty should know about so that they can better support their students and thrive in the classroom.

Erik: This is something that once again really inspired me when I saw this call for proposals is, I completely agree, and I know there’s a lot of demand on us as faculty. There’s so many responsibilities from these days to project management to admin to well beyond just your teaching, but it hurts my soul a little bit here that we end up in these spaces where we’re throwing first-time teachers into the deep end with very minimal assistance of knowing how students learn, how certain underlying principles might be the things that are really driving the retention of knowledge or the acquisition of skills. And what do we know? One of the biggest things I’ve always relied back on when I’ve talked to people about developing skills, especially in the space of teaching and pedagogy is that you’re likely just to role model whatever you imagine initially as being an adequate or maybe above average teacher. So it’s the same thing we see with parents and children, it’s the same thing we see in our social networks, is that we model after the things that we like, that we desire. So I think having a lot of exposure is the first thing we need to know as faculty, to different pedagogical practices and teaching styles because that’s going to give us the most to pick and choose from, and to be able to develop the most evidence-based practices in teaching. Now, the second thing I think I say here always is understanding of fundamental attribution error for your students is a must have across everything. And the fundamental attribution error… sorry, for anyone who is unfamiliar, is your insight, or your cognitive process to look at someone external to you and say, “they are that way, because a personal quality or the way they are, a character disposition,” and say “You’re behaving in a certain way and it might be due to your environmental factors.” And the best way this is described in many literature is, is anyone who’s driving in a car has had that moment where someone cuts them off, or someone does something that looks a little bit silly, and they say: “That person is a terrible driver, I can’t believe they’re doing that.”….where we have no idea where that person was going, we have no idea what state that person might be in, but it’s always a terrible driver. But if we’re to make the same mistake, it’s “I didn’t get enough coffee this morning, I’m just a little bit tired. It was my mistake. But this isn’t reflective of me.” And the same goes for students. When we look at our cohort of students every year, I think this is importantly true in the pandemic, is being able to say there is always a confluence of multiple factors that are cascading and colliding at one time to give you that student in a classroom every day. And you need to take that student as they are rather than expect things that are unrealistic, or are going to be unreliable in the long run, because we demand a lot of our students. So understanding our students where they are and where they’re at on any given day is an important thing we can take from psychological and behavioral sciences. It’s going to improve our experiences and improve our students, rather than demanding or expecting a perfect student out there. And noting that our students operate many different roles, they are pluralities of many different things. So knowing that about our students, I think, is really important in your expectations with how you design your coursework, you go about your class, I think that fundamental attribution error is really important. And then I close out with a third thing here that I think is absolutely crucial. And I think that is shared charter, shared mission, and shared values, which kind of ties us back to our social identity theory here a little bit in saying initially, it’s really important to start a shared charter, shared mission with your students and saying, once again, co-designing and participatory approaches of what do we need out of this? Not what do I need, not what do you need, but having that dialogue with your students is an important part of behavioral design that can help us improve the way we go about our teaching pedagogy. And it’s a really helpful way too if we feel like we don’t have a good understanding of human learning, a good understanding of human behavior. It’s asking students what they want, it’s a great place to start, maybe they don’t know either, but at least we’re getting that feedback from them. And then there’s that investment into the shared mission together. So I think it’s important for a lot of faculty to know who just feel as if they’ve been thrown into open water, and you have this group of people look back at you and relying on you, but you’re not quite sure what’s going to be best for them for the retention of their knowledge and the progression of their careers in education.

John: Would you suggest doing that right at the beginning of the term, and perhaps even jointly shaping the syllabus for the course if that’s possible in your institution?

Erik: It’s a lot of work. That’s a lot of work. But yes, absolutely. And not only that, but I think the monitoring reflection, it’s an important part of all behavioral and psychological sciences, and especially behavioral change is having at least whatever the increment might be. Sometimes it might be pre- to post- to the semester, sometimes it might be every week, but having instances where you touch back in and say, “Hey, is this still working for us?” …and if it’s not, having the ability to make amendments, and being able to encourage new strategies that students can use to help them reorient or re-navigate towards the new goal, because one thing we know we do really, really poorly is make projections about what we want, what we need, in our personal space. So one of my favorite psychological exercises, we ask people, “How different are you going to be in 10 years?” And they go, “Oh, well, I won’t be that different. How much can I change? I know who I am.” But then you ask them, “Are you the same person you were 10 years ago?” and they say, “Oh, no I’m an entirely different person”. And somehow those two things never seem to align. So in that sense, it’s really important that we at least have little markers or flagpoles there that we can stop at and say, “Hey, is this still what we want? I know, we said this in the beginning, but it’s always alright, to make a change, it’s only too late to make a change once the semester is over.” So having the small incremental things, good, but having the baseline start and doing that initially, that’s where the bulk of the legwork should do. And if you can co-create a syllabus, please co-create a syllabus,

Rebecca: I think co-creation is such a wonderful way of existing, but also our institutions are often set up in a way that does not encourage such behavior by requesting syllabi ahead of time, sharing it out, because we want students to know what to expect. There’s all these things that are in place, also with students in mind, but often deters the behavior of co-creation. And some folks may not be at the liberty or feel like they have the ability to do that co-creation work. But I think there’s sometimes ways that we can do this in smaller ways than just a syllabus.

Erik: Smaller ways, absolutely. But Rebecca, you bring up an incredibly crucial point. And I really would like to touch on this because it does underpin and drive it. It’s almost the engine to all the work that I do. We’ve been talking a lot about individual change strategies and things we can encourage students to do. And I have a list of those that is nearly inexhaustible. But the one thing that I think comes to be missing in a lot of this is our focus on systems and the institutional things that sit around us, the foundations that sit around us, that sometimes provide barriers to us as you were saying, Rebecca, being able to make these changes in the way we like to approach our classes. And that’s one thing that in a lot of my work now and in the future I’d like to bring into this space of making changes is: lots of times when it comes to systems change, it’s really about removing obstacles for educators and for students rather than providing new solutions, or “Hey, add this to your syllabus or add that in and it will make your life easier.” Sometimes it’s just about removing the obstacles that make things really difficult for you to make specific changes. And that goes for students and educators alike, when you’re looking at co-creating a syllabi, or being able to engage your students more in the process. I think a lot of times the institutional perspective, or the institutional opinion, is that students, they’re not ready for that, they’re not able to do that. And you’re right, Rebecca, you know, they need to know what to expect. And I think students are way more capable and adept at these things than we think they are, as are faculty, and just saying, “Hey, let’s think about how we can look at the institutional rules that govern and reinforce or impede on certain behaviors, and how might we change these…” because that’s always going to be the best way you can catalyze change, is making changes to your institutional rules, your systems that exists at the higher level or higher order that might be, than actually looking at individuals within that system. Because sometimes you can say, “Hey, we really want this, we really want that.” But if your institutional rules are going to, once again, provide obstacles there, you’re not going to see a lot of changes. And I’ve seen this in everything from my environmental work to helping families out is, without the actual adjustment to the system as you’re trying to make adjustments to households, the classrooms, you’re just not going to see it happen. So these things have to be done in tandem. And I’m so happy you brought up that point.

John: One of our guests on a past podcast, and I’m not sure which one… I can think of three or four who might have said this… [LAUGHTER] is that they do have the official syllabus which is shared with the department, administration, and so forth. But then there’s the actual syllabus which is shared with the students and updated as they go. And that might be a good compromise, where there’s a core of content or a core of learning objectives and so forth that are in the official syllabus. But then you may have something that’s a bit more flexible and adaptable to the students that are actually in your class.

Rebecca: I mean, I submitted a syllabus that reflects a moment in time, it’s got a date on it, and then it’s a Google doc, a living document. Things change. Disasters happen. We get confused about something we need more time on it.

Erik: Sure. And I think having that space to make those changes and saying it doesn’t have to be a perfect syllabus is ideal. And one thing I talk a lot about in my work is behavioral inertia, where we’re going is kind of how the ball continues to roll. And it’s always really hard to knock us off of that behavioral inertia of what we’re currently doing. And we have stuff like this in our life. Maybe we have a certain policy or a plan or something and we see a better policy and a better plan, but we’ve had this policy and plan for 10 years. How much work would it be to actually change it? How much will it actually save me? And the same goes for our syllabi or our students in that we can get stuck in our ways. But as you’re both saying here, having the small compromises and just making incremental change, you don’t have to go scorched earth every time and say, let’s throw out every syllabus and just start from scratch every semester. But hey, this has been working okay. And having that living document you can make small adjustments to, this works for a semester three years ago, but it’s not working now. So let’s make a change to this particular section, for this particular activity and changes stuff. So just having those little things where our goals feel attainable, and we’re taking them in small enough… it’s called goal slicing… small enough slices that we can actually achieve them rather than trying to make it feel like a monumental have to move the heavens to get this done. I think it’s really, really important. So I’m glad you both brought that up, kind of looking for the solutions here that I think are really important and incredibly vital for us slowly making progress toward where we want to go.

Rebecca: We always wrap up by asking what’s next?

Erik: Yeah, what’s next? I think this is a great question, I see a field where I say there’s so much to be done. I have always been absolutely engrossed by an understanding of pedagogy. I’ve always really desired to know how I can improve performance as an educator. And the one thing I think that’s really important right now is looking at how we can infuse different practices for mentorship and coaching sciences into our ability for faculty and teaching professionals here. And so that’s where I see us going next. I always like having focus on students because students are why we do what we do. But I think to improve the students, once again, we’re going to talk about a little bit of a mediated pathway here, is going from a focus on what do the students need to do to what do we need to do as teaching professionals and faculty to make sure we’re adequately and sufficiently prepared to enter that classroom. So what I’d really like to improve on is use the same mechanisms of social psychological behavioral sciences to help improve your pedagogical ability, teaching professionals, and this is kind of what I’ve said in a lot of the parenting work I’ve worked on in the past is if we want better outcomes for the kids, we probably shouldn’t be going to the kids directly, because they don’t have a lot of control over what’s happening, especially when they’re really little. We really need to be going to the parents and improving the parents. And same thing goes here, as we can use evidence-based behavior change principles, techniques, and tactics, complex interventions, to help improve our ability as faculty members and teaching professionals. So we’re not just throwing educators off the deep end and say, “Hey, you’ve never taught before, but here you go.” So that’s what I see as being the next step in evolution to improving pedagogy as us in education as a whole.

Rebecca: Well, thanks so much for joining us, Erik, and sharing some science with us today, as well as some nice teases for your chapter in Picture a Professor.

Erik: Thank you both. That was a lot of fun.

John: Thank you.

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

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254. Teaching Up

Creating an environment where members of the learning community can be taken seriously as their own authentic selves requires planning. In this episode, Celeste Atkins joins us to discuss how shifts in context, like reframing an assignment, can impact the way people engage with each other and the content.

Show Notes

Transcript

John: Creating an environment where members of the learning community can be taken seriously as their own authentic selves requires planning. In this episode we discuss how shifts in context like reframing an assignment can impact the way people engage with each other and the content.

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John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

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Rebecca: Our guest today is Celeste Atkins. Celeste is a Sociologist, the Assistant Director of Faculty Mentoring Initiatives, and a Lecturer in the College of Agriculture and Life Sciences at the University of Arizona. She is also the author of a chapter in the Picture a Professor collection, edited by Jessamyn Neuhaus. Welcome, Celeste.

Celeste: Thank you.

John: Today’s teas are:… Celeste, are you drinking tea?

Celeste: I am an iced coffee person. So I actually drink Jot and I make my own vanilla lattes every day.

Rebecca: Wow, that sounds fancy.

Celeste: It’s really easy. Jot is a coffee concentrate, you use a tablespoon full of it and then I use a tablespoon full of vanilla sugar and eight ounces of milk. And it’s delicious and easy and quick.

Rebecca: and caffeinated. [LAUGHTER] I have Jasmine black tea today.

John: And I have ginger tea today.

Rebecca: The title of your chapter in Picture a Professor is “Teaching Up: Bringing my Blackness into the Classroom.” In addition to your chapter in Picture a Professor, you’ve also published other chapters that grew out of your dissertation: Teaching Up: Developing an Intersectional Andragogy. Can you tell us a bit about your dissertation research?

Celeste: Well, I have a background in sociology, but my PhD is in higher education. And so I spent close to a decade teaching at the community college level. And my dissertation grew out of my own experiences as a Black woman in a conservative Arizona town teaching about racial privilege, heterosexual privilege, and those types of things. So what I wanted to do was take an intersectional approach, because there’s literature on faculty of color, there’s literature on women, there’s literature on queer faculty, but not much takes an intersectional approach to see what we have in common and what we don’t. And so I interviewed, I believe, 18 sociology faculty from across the nation at different levels, in different types of institutions, about their experiences as part of a traditionally marginalized group teaching up, so teaching about privilege when they themselves are oppressed in some area. And so we had women, we had queer faculty, we had a couple of faculty who identified as disabled, and quite a few faculty of color.

John: On your website, you note that the chapter in Picture a Professor is based on some unexpected findings from the research in your dissertation. Could you tell us a little bit about the unexpected findings that you talked about in this chapter?

Celeste: Sure. So actually, this chapter is about the part of my dissertation that spoke the most to me, but surprised me the most, which is, when I started to look at differences intersectionally, I found that Black women, in particular, focused on bringing their authentic selves to the classroom. And for some of them it was after they got tenure, for some of them, it was after they felt they had sort of sold their soul in a way. And for me, what I found in my teaching, and why this resonated with me was: I started teaching, I got a lot of feedback, “you’re too aggressive,” “you’re too assertive,” “you’re too scary,” blah, blah, blah. And so then I tried to be like a Disney princess and be really, you know, flowers and butterflies, and very welcoming and soft, and it was fake. And my students didn’t like it, because it wasn’t me. And they could tell it wasn’t authentically me. So after a year or two of that not going well, I decided to just be me. I found a different book that was more intersectional and I started talking about what it’s like being a fluffy Black woman and how it affects how I live in the world. And I would make jokes about it, and I would address it. And then students really responded to it because it was who I am, and my authentic self. And so what these other sociology faculty were doing that’s so important, is modeling different ways of being professional. Because one of the things that’s so hard about hegemonic academia is it’s very heteronormative, it’s very white, it’s very male, it’s very middle class. And so a lot of us do a lot of code switching. And I used to joke about my best friend in college, she worked for a talent agency and I worked in HR and so we would call each other and like, “Good afternoon, may I speak with Michelle, please?” And she’d go, “Who’s calling?” And I’d go, “This is Celeste. What’s up girl? Hey, what are we gonna do this weekend?” As soon as we knew it was each other on the phone, then we would be our authentic self. And a lot of us spend time code switching. But what that does is reinforce the idea that our authentic selves is not okay in academia. And so this chapter about bringing our Blackness to the classroom is about when we show our true selves not only do we find different ways to connect to our students, but we also expand for many their ideas about what faculty are, about what professional is, about what an academic does. I can be an academic and not talk in $5 words, I can be an academic and be very gesture-y and very outspoken and out there and still do quality academic work, and in some ways, reach students that a lot of others who are so concerned at fitting in this rigid box of what is considered proper academia miss.

Rebecca: Can you talk a little bit about the kinds of classes that you teach that we can start talking about what that looks like for you and how your chapter addresses being in those classes?

Celeste: Well, I’ve gone through a lot of changes during my dissertation journey. And I actually have another chapter coming out about how I felt like I was kind of pushed out of teaching. It is very challenging to be a woman of color, the only Black woman faculty at my institution for part of my tenure, and teaching about these topics in a place that not everyone agrees with. And so I have actually transitioned out of full-time teaching, but I spent my career teaching intro to sociology, human sexuality (which is very fun), race, and gender. And now for the College of Agriculture and Life Sciences, I teach a diversity class. It’s fully online, but what I’ve done, based on what I’ve learned from my teaching experiences, is I’ve created it in a totally different way. So there’s no book, and it is the closest I could get to a series of guest lectures. So it’s based completely on YouTube videos and I give a little introductory video explaining the concepts. And then I find people who are either experts in the field, or who are personally oppressed in that way to share their stories. Because what I learned is, it’s one thing to hear about the concept, it’s another thing to humanize the people who are going through it. And so we’re actually doing some research on that to see if that approach is more effective. And so that’s currently what I’m working on.

John: And there’s a lot of research that shows the power of narrative. And when they’re personal stories, it has much more resonance with people than when they read about something in a book that seems a bit more distant. So, that sounds like a wonderful approach.

Celeste: I really found that especially when I was teaching human sexuality, I would bring in queer folks, I would bring in trans* folks, I would bring in polyamorous folks. And it went from “Ooh, that weird stuff”or “all those ‘those’ people” to “Wow, they remind me of…” and “They’re just like…,” and that I found was so important in breaking down stereotypes and really making a change.

Rebecca: You talked a little bit about negotiating your identity in the classroom at the beginning and making adjustments and not feeling authentic. How do you feel like you’ve been able to really be your authentic self [LAUGHTER] now? How are you able to arrive at that moment? And what does that look like?

Celeste: Well, when I was teaching face to face, what I would do is literally address the elephant in the room, we would do those, you know, the things that students love so much: come up and talk about yourself. But I would say “Look, I’m a big Black lady. And we’re gonna talk about stereotypes and those types of things”. But people say that I’m intimidating and people say these things, but my students who know me know that I’m here to help you. I’m not here for the money. If you knew what I made, you’d know that. And so I use a lot of humor. I make a point to break stereotypes, especially with my images. And then I make a point to be humorous about the images. So we’ll be talking about deviance, and I’ll say “So not holding a knife to a white lady’s throat is that… what kind of deviance [LAUGHTER] is that?” But I’m also very careful to never show single mothers that are Black. I’m also very careful when I do gangs. I have memes that I use and one is this white guy with a really long beard, riding a pink bike talking about biker gangs, or I have one meme of Sesame Street when I talk about gangs. And so I’m really, really careful to break stereotypes. And I also make sure that when I’m choosing my test questions, I’m choosing the ones that, again, reinforce breaking those stereotypes.

John: So you’ve talked a little bit about bringing your own identity into the classroom and how that evolved over time. How do you help students express their identities in class?

Celeste: I’m really, really careful about how I do examples. I very deliberately find diversity for my images. And again, I try to find things that people don’t think about. So when I’m doing, let’s say, relationships, I’ll show like an older lesbian couple, nobody thinks about old people still being in love [LAUGHTER] oftentimes, when you’re talking to young students. And another thing that I do is I bring in stories of my friends who are very diverse, and the people that I’ve known. And I feel like if you create a safe learning environment, and I do a lot of steps to do that in the beginning, that then students will feel safe sharing. One time, we were talking about border patrol, and we were talking about racial profiling. And I was trying to get across to one student who was either in border patrol or headed to be in border patrol that if you only focus on Latinos, then yes, you will only find drugs on Latinos. If you’re not stopping white people. If you’re not stopping Black people, then you’re not going to find drugs on them. And the argument was, “Well, it’s the cartels. And it’s this, and it’s that.” And finally, another student of mine, who is Latino, and whose father is Latino, but a border patrol officer, talked about being stopped, talked about being afraid, talked about this dynamic of “Yes, there are good officers who aren’t, and yet still, this happened to me, even though my dad is.” And so I tried to create that kind of space where students can shift each other’s ideas by sharing their own narratives.

Rebecca: You mentioned just a moment ago about setting yourself up to be able to have that space for students. Can you talk about some of the steps that you do take to create that environment?

Celeste: Yes, when I was teaching face to face, it was basically the first week, and usually these were two day a week classes, were centered upon creating a safe learning environment. So we would talk about community agreements, and then I would take it further. And I use some things that I learned at WRITCHE and don’t ask me what that acronym is for, but it was something about teaching about sexuality. And so what we did when we went to that workshop was we anonymously answered all of these questions on a survey. And so what I did was I create a survey about: Have you ever had or helped create an unwanted pregnancy? Have you ever used a food bank? Have you or anyone you know ever been to prison? Or Is anyone you know, undocumented? We lived on the border. And so what I would do is I would have my students take this, and I would go to great pains to make it truly anonymous. So I made everybody do a checkmark and not a big X and not a square, and everybody used pencil, and then we would go outside, and we would shuffle all the papers and pass them out. And then we would step in, step out to show who did it. So how many people have been part of an unwanted pregnancy? And we’d have… so I’d say then when we’re talking about reproductive rights, remember, it’s not those people, it’s people in this class. How many people have a family member who’s undocumented? Okay, when we’re talking about this, you need to keep it in mind. So it makes it really personal without outing people that, in this classroom, there are queer people. In this classroom, there are parents. In this classroom, there are people who have been to prison. And so we do that. And then I did a version of the opportunity walk. I know that there are mixed responses to the opportunity walk, but the version that I use starts with basically what we call ascribed statuses in sociology, so the things you can’t control. And so when they get to a certain point, I say “Now stop, look around, these are the things you had no control over.” And I talk about, as a Black woman, I’d be kind of back there in the back as well. And then we talk about the things that they have control over: education, those types of things, speaking up, being an ally, that’s an important one, because that starts to push you back again. And so we look at that. And we end that, and I say, “I want you to think about, again, where you were, it has nothing to do with you. So therefore, when we’re talking about privilege, it’s not about you, you didn’t tell the stork, ‘please bring me down to a rich white family,’ we have no control over any of these social categories that we’re born into. And so when we’re talking about that, then we’re trying to understand.” And then later on in class, I do another exercise called the “oops exercise,” again, talking about intersectionality. And pointing out that even if you’ve got privilege, if you’re white, male, heterosexual, well educated, at some point you were young, and therefore you were oppressed by age, and we like you enough that we want you to live long enough to be oppressed again by age, right? So even the most privileged people experience oppression in at least one category. And so those are the ways that I tried to make it a space where both we can share our own stories, and where we understand that privilege. While it’s challenging, and while we want to think the world is fair, it really isn’t. And we have to look at how we have privilege without it being a personal failing.

John: What other suggestions do you have for creating a more inclusive classroom environment where everyone is part of the class and where everyone’s voice is taken seriously and is heard by the class?

Celeste: I think it’s a balancing act. And I think it depends a lot on the identities or the perceptions of the faculty person themselves. So as a Black person, as a big Black woman, I find it necessary (and luckily, it’s part of my typical approach anyway) to use a lot of humor to make myself seem approachable. And it’s very frustrating because I used to co-teach with a guy who called himself my token old white guy, and he was an English professor. And I would say something about sociologically sound principles that are from my discipline that are scientifically proven, and students would go “well, I don’t …:.” and then he would say the same thing as a frickin English professor, and they would go “Yes, you’re right.” And it’s frustrating. But [LAUGHTER] the reality is, that’s the way it works. So sometimes I do that, sometimes I use my colleagues that way. And sometimes I’m that way, as a cisgender, straight woman, then I provide that added, “It’s not the chip on my shoulder” when I’m talking about issues affecting the queer community. So I think that’s important. I also think it’s really important to listen to your students. I have yet to find a school that has student surveys that address what I want to learn. So I create my own. And then I have students give them back, I have them give them back on the last day of school where I like to be done. So their grades are done on the last day of school. And so this won’t affect your grades. I’m going to give you your grades in a minute. And you can be completely honest, and what would make this class more comfortable for you? And I change my classes based on that feedback. And when you work for a while in one institution, then students tell them and so the feedback at my former institution, students either loved me or hated me. And the ones that loved me were like, “She’s awesome. She’s funny. She does really cool stuff. But she don’t take no crap. So don’t go in there and try to BS her and don’t be late, because she won’t take it.” And then the other ones are like, “Oh, she’s so hard.” Yeah, because I don’t take late work, because I’m trying to also prepare you for real life.

Rebecca: Can you talk a little bit about some of the ways that you design assignments to make them more personally relevant to students?

Celeste: Oh, yes. One of the things that was really interesting when I started graduate school was I started a minor in a certificate for college teaching. And I was like, “Oh, this will be an easy minor. I’ve been teaching college for quite a while now, so I’m good.” But part that really helped me was designing effective writing assignments. And I saw such a difference when I stopped having students write a paper and started having them do things like write a letter. So in my race class, I would have students, instead of writing a paper explaining to me privilege and intersectionality, I would have them write a letter explaining to someone in their lives, privilege and intersectionality. And if you looked at my website, some of my students did some amazing, amazing letters. And they were students that I wasn’t, in some cases, expecting that type of understanding. But when they’re explaining it, using their experiences is very different than how I explained it. But not only are they showing their understanding, they are teaching me other ways to reach other students. And so I found that very, very helpful. And part of what I do is I build reflection into all of my written assignments. So, what did you learn? How will it help you? Because my argument to students is that sociology is something that they can use no matter what their end goal is in life, you can always interact with people better. And so how will this help you in your civic life? So those are some of the ways that I try to make it more relevant to students.

Rebecca: It’s amazing how a small shift in the frame of a writing assignment can make all the difference, that content is really not any different. It’s just framed in a different way.

Celeste: Yeah. Because when you say it’s not a paper, and you say it’s a letter, then they start to write from their own, instead of trying to regurgitate what I said. When I say it’s a paper, they think I want to hear me, and I hear me talk enough. [LAUGHTER] So I really want them to show me their perception. So, to me, that was the most powerful change I’ve ever made.

Rebecca: Audience matters, for sure.

Celeste: Oh, yes.

John: Much of your work now is in faculty mentoring and faculty development. Could you tell us a little bit about your roles there?

Celeste: Sure. So once I started to feel that I was losing my empathy for students [LAUGHTER] and getting very frustrated in teaching… especially, it’s hard to teach online about race and hot topics, because they don’t really see you as a human being. And they feel really empowered to say things that they wouldn’t say, especially to my face, but they wouldn’t say in a class. And in a classroom setting, first of all, students will call each other out. So I don’t always have to be that person. And second of all, I can revert to: “Hello, we’re going to treat each other with respect, we agreed to this, we wrote a contract about it, we have community agreement.” It’s much more challenging to do that online. And so I began to feel like it was taking too much out of me to try to teach about these in a fully remote setting as I was during the pandemic. At the same time, I was working as a graduate assistant, paying for my tuition, and I happened to land a job in the Office of Instruction and Assessment. And I started to learn about faculty development as a career, which I really didn’t even know existed. And I began to think that is something that I can do. I’d been department chair, I’d been mentoring new faculty, I had done a lot of workshops on time management and classroom management. And so I began to shift my ideas into that was what I wanted to do. At the same time, I was working full time, working at least two jobs, because I was also a graduate assistant, sometimes three or four, and a single mom to a four year old when I started graduate school, and having some challenges with a cohort of students that were half my age who had very different ideas about social justice than I did, like we both wanted the same end result, but had very different ideas about how to go about it and was feeling very isolated and made a friend. And after a couple of years, where both of us sort of mentored each other, we both ended up in assistant director positions. And we started to think about the power of our relationship and how we could help people find that in a less organic way. Because it just happened to be magic. It just happened to be she worked in the office, she had really cool artwork, I walked in and asked about it. And when you see us together, you see this big Black lady and this little… she looks 12, but she’s not… and she’s got blue hair, and people are like, “How are y’all friends?” But at the core, we’re both about helping people. We’re both about social justice. We’re both about making the systems better. And so we bonded in a lot of ways, and we help each other in a lot of ways. And we actually complement each other in a lot of ways. For example, I hate rewriting and I would have not published all those chapters if it weren’t for the fact that she loves editing. So I would write it, she would edit it, and then I would fix it. And that’s how I got through. And we collaborated on a lot of things. And so we had been sort of building out this framework around peer mentoring, and how can we create, systemically, an environment where people could find their sort of match. And during that time, they were also, in the Office of the Provost, hearing that mentoring needed to be focused on and talking about creating a mentoring Institute. So she encouraged me to apply for this position, it’s a brand new position. And so I, in November, received this position, which is Assistant Director of Faculty Mentoring initiatives. And my main goal is to facilitate the creation of the MENTOR Institute. And I like acronyms. So MENTOR is actually an acronym for Mentorship through Effective Networks, Transformational Opportunities, and Research. And that’s really what we want to create. We want to create a place where we share social justice minded inclusive best practices about mentoring, and where both faculty and students and hopefully, eventually staff, will be able to do training and expand their knowledge and do research about mentoring best practices.

Rebecca: Sounds like a really great opportunity to start something new, but something that’s so needed in so many institutions. The mentorship piece is crucial for people, but also it’s so not facilitated. [LAUGHTER]

Celeste: Well, what we found is it’s just very different. In a huge R1 Institution, each college does things their own way. And so what we want to do is synergize and illuminate the great work that’s already been done. We have pockets of really excellent mentoring, and then to help facilitate for those who are going: “Yes, we need to institutionalize this, but we don’t know where to start.” And so it’s been really interesting. It’s been fun. It’s been a lot of work. [LAUGHTER] I’m currently working on our first workshop that’s going to premiere in fall, when everyone comes back, on mentoring practices. And I’m also conducting focus groups with graduate students to sort of understand what’s going well, and where we can fill in those gaps.

Rebecca: Sounds like really important and exciting work, but definitely work nonetheless. [LAUGHTER]

John: Do you have any other reflections on your work on the Picture a Professor project,

Celeste: I just want to say a couple of things. One is that I really hope that people will take the time to look at this book, because I think that part of what’s needed for the culture shift in academia is a shift in how we picture a professor, what a professor is. I spend a lot of time with people going, “where’s the professor?” It’s me. Hello, I’m the professor. And I also want to encourage people who are in graduate school to look for these types of publishing opportunities. I’m still working on my first sort of solo first-author publication in a peer-reviewed journal. I was part of the task force for the American Sociological Association, where we focused on contingent faculty. And as that I earned a first-author credit just because my last name starts with “A,” but I found it really challenging in any other ways to publish in peer-reviewed articles. However, I published three or four chapters of my dissertation by looking for edited anthologies that were coming out in the area that I was publishing. It’s still peer reviewed. It may not carry as much weight, but for me, it was a little bit more of a user friendly way to learn how to publish, to learn how to do rewrites, to learn how to do those multiple versions of wait a minute I thought I was done with this… [LAUGHTER] until it gets accepted, and it builds your CV. So I wish someone had told me that. I just happened to luck into it. And once I got my first chapter, then I started looking for other chapters. So that’s some advice that I wish someone had given me.

Rebecca: Well, thank you so much for all that you’ve shared with us. We always wrap up by asking, what is next?

Celeste: Well, I’m gonna be 100% honest, because I found bringing my authentic self was the only way to do it. And literally what is next for me is an epic road trip with my daughter.

Rebecca: That sounds awesome.

Celeste: She’s been a trooper for four years while I was in graduate school. She’s been a trooper for two years of a pandemic. And my little extrovert [LAUGHTER], who was stuck at home with just me and her. And I’m pretty much an introvert. So we are going to go on a road trip for two and a half weeks across seven states. And we are going to work on my bucket list, which is I want her to see all 50 states with me before she goes to college. So we’re working on breaking that down. And then professionally, it’s our first workshop. And we also facilitate faculty development communities for promotion. And we are looking into creating some sort of grad student communities in the fall as well. So, that’s what’s next for me.

Rebecca: That sounds like lots on the horizon. Have a wonderful road trip. That sounds wonderful.

John: It does. And thank you for joining us. It’s been great talking to you and we’re looking forward to sharing this episode with our listeners.

Celeste: Thank you

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

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