312. Alice: Finding Wonderland

Many of our disciplines are unfamiliar to students until their first encounter in an introductory course. In this episode, Rameen Mohammadi joins us to discuss his first-year course that introduces students to computer science using an approachable hands-on experience.

Show Notes

Transcript

John: Many of our disciplines are unfamiliar to students until their first encounter in an introductory course. In this episode, we look at a first-year course that introduces students to computer science using an approachable hands-on experience.

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John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

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Rebecca: Our guest today is Rameen Mohammadi. Rameen is the Associate Provost at SUNY Oswego and an Associate Professor of Computer Science. Welcome, Rameen.

Rameen: Thank you. Thank you both.

John: It’s good to have you here. Today, for the first time ever, we’re all drinking the same tea, which is Chimps tea, a black tea with honey flavor, fig, and thyme. And this is a gift from one of our listeners. Miriam in France. Thank you, Myriam.

Rebecca: Yeah, so far. It’s really tasty.

Rameen: Yeah, really excellent tea. We love it.

Rebecca: So we invited you here today, Rameen, to discuss your First-Year Seminar course that combines animation and storytelling using the Alice 3 programming environment. Before we discuss that, though, could you provide an overview of the goal of first-year seminar courses at Oswego?

Rameen: This is not a standard first-year seminar. First-year seminar courses are designed to extend orientation, familiarize students with resources, and things like that. Our perspective about this type of course, which we call signature courses at SUNY Oswego, is that you are welcoming students to the intellectual community that we have. So as first-year students we desire a number of outcomes to be met by these courses, one of them is critical thinking, they have to have a significant critical thinking component. Also, these courses need to have both writing and oral communication embedded in them. And one of my favorites is that they have to enhance the cultural competency of our students, we’re a very diverse student body, there’s quite a bit of opportunity to make sure students experience other perspectives. And I think courses of this type really need to address that. Our provost, Scott Furlong, brought the idea to us even during his interview at SUNY Oswego, about what they had called, at his previous institution, passion courses. Now, as I said, we call them signature courses here. But those of us who love our discipline certainly can understand when somebody uses the term passion. So what makes you excited about your discipline? That’s what the course should help students experience.

John: So, you’re using the Alice 3 programming environment. Could you talk a little bit about the types of things that students are going to be doing in the class?

Rameen: So Alice 3 is a VR programming environment. So what you do is you build a scene, you can bring avatars of various types, could be people, could be aliens, could be dogs, into a scene, and you have props, trees, mountains, buildings, that you could bring into a scene, and then you learn to program something. So they can talk to each other, they can move from point A to point B. And it actually turns out, they’re able to, and they will be, writing reactive programming, which typically is what we do when we design games. So the user acts in some way, and then you program the reaction in the VR world in that context, or things run into each other. And obviously, when you’re designing games cars, or other things may run into each other, and you have the ability to detect that and actually act on that. But at this point, they are already running about a month ahead of where I thought they could be in just about a month of the semester. So I’m really hoping we can get that far.

Rebecca: Can you talk a little bit about why you chose the Alice platform, and what you were really hoping to foster with students.

Rameen: So, just a bit of background about Alice, Alice is supported by researchers in Carnegie Mellon. I think Randy Paudsch, when he was at University of Virginia, is really the person that began the innovation with Alice. And he thern moved to Carnegie Mellon. Many people in computer science would know who he is because of his work in VR, but what he should universally be known for is The Last Lecture, which is a pretty amazing hour plus lecture he gave before he died from cancer. But that group has been working on Alice for a very, very long time, and of course, has had new actors along the way. Don Slater is one of the people that has been part of that group for a long time, and he’s very much involved and was at the time when I met him very much involved in advanced placement. And that’s something I’ve been involved in for a long time, advanced placement for computer science. So one of the things we do in AP readings, we have people do professional development activities, and he gave a talk about Alice and this is a long time ago. But when I first listened to him talk about it, and he showed the features of the system, I really didn’t have a place for it in anything I taught at the time. So it has been brewing in the back of my head as a thing to build a course around for a long time, but really couldn’t have done it until the opportunity came along to build a signature course.

John: For those students who do go on to computer science. It seems like a really nice way of introducing the concept of object oriented programming. Does it work in that way?

Rameen: So the thing to understand about object orientation is that most of us who are software engineers by discipline, database types, we are very comfortable thinking of a student information being an object and the fact that we have a container of student objects and so on. But it turns out that’s not necessarily as comfortable for students as it is for those of us who do this for a living. But when you say, here’s an avatar, and you put this on the screen, and you could tell it to go from point A to point B, that seems like a very natural idea to students, and the fact that this particular avatar, so suppose it’s a bird, has wings, and opposed to a person who has legs, you don’t have to explain that. It’s a concept as inherent in being a human being and 18,19 years old. So some aspects of object orientation that often is difficult for students that are really obvious in this context. So any object like an avatar of a person, dog, cat, whatever, they can all be moved from point A to point B. So they share a set of expectations and attributes. They have a location in a 3D world, and you can move them from A to B, piece of cake, they understand. But then you say, “Well, this one is a bird, it has wings.” So the fact that you can spread the wings or fold the wings would be a characteristic that exists only because of it’s a bird. So inheritance, which is a concept that we like to teach in computer science is just built into the way the system behaves. And no student will say, “Well, what do you mean, a bird can spread this way or fold its wing.” People just naturally know what it all means. And believe me, it’s not always natural, in some of the other things we try to do with students to teach these topics. So it does lend itself extremely well, in understanding that objects have attributes, they have functionality, and it’s all there on the screen, and they can see it.

Rebecca: I think Alice is really nice, because it is so visual. And so you get those immediate, “I can see the thing I did,” whereas I remember when I started learning some code, I was building a database for car parts, and it was completely abstract. And I cared nothing about car parts.

Rameen: Yeah.

Rebecca: So it didn’t make it that accessible to me.

Rameen: It’s not, exactly, then the other aspect of it that I think we need to think about, about the platform, is that you don’t write a single line of code, you generate 1000s and 1000s of lines of code, but you don’t write any. So if you have a particular avatar as the object that you’re processing at the time, in building your code on the screen, you could just drag and drop functionality it has into your code. If you need to loop and repeat steps, you drop a loop into your code and then put the steps you want to repeat inside that loop. So all the typical barriers a student had with syntax or various languages, whether it was Java, Python, C++ kind of wash away, because you don’t really have to know syntax at all you, need to know “what are you trying to do?” and what will enable you to do it, and then you can execute that. So far, clearly, that’s not a problem for them. Here is the screen, this part of it is dedicated to X, that part of it is dedicated to Y and they’ve been able to handle it probably from week one. So all the standard things that tend to take a long time, don’t take any time. And besides doing 3D graphics, if you are a computer science person, in my mind, is super senior level type of activity. You got to teach them an awful lot about data structures and other event handling elements that they must learn because that is what we all had to learn. But guess what, you can learn it with Alice in short order. And this is the course is proving that you can.

John: Now one of the challenges that I could imagine you might have as that students come in with different levels of prior knowledge or interest or engagement with computer science. Some students may have not written a single line of code in any language, while others may also be taking other CS courses at the same time, or have some prior programming experience. How do you address the differences in background?

Rameen: So my sample case here is small, I only have 17 students, but this is not a computer science required course. So this is one that has art students in it, it has biology students, and and it does have a few computer science students and then maybe this one with an AP computer science background from high school, and none of them are doing any better than these other kids. So I guess the point is, it levels the playing field in a pretty significant way. If you can think a thought you can probably write code in Alice. And I’m finding it quite interesting, since I’m not preparing them for another course… not only this course doesn’t have a prerequisite, it’s not a prerequisite for anything else. So the way I designed the course going into it, I went into it with thinking, okay, so if storytelling and writing a really cool story within groups is the best I can get out of them, great. If I can get them to a point where they can write new functionality for objects, and I can help them write reactive programming so they react to the mouse click or collisions of objects and so on, maybe I’m dreaming, but that would be fantastic. At this point, I’m pretty certain I can get him there without other stuff. But that was kind of the key coming into the course, I walked in with a mindset of being flexible, that if they are struggling, I’m not going to keep pushing it like I would typically do in a CS course, which is partly why you would also lose students, but at least in my experience with these kids, and I can’t say until I teach it again (and hopefully I can) whether it will be the way it works is that you show them how to do something, and then they go to work, and they start doing it and then they make mistakes, and we all do, and then you give them a little bit of a hint about potentially maybe a different technique they could have used to accomplish the same task. I’m just going to give you an example. So you want the bird to go from point A to point B, so it’s on the ground, needs to go up on top of the tree. So Alice lets you put a marker where you want it to go on the tree, because you can’t go to the tree, you’re going on a branch of a tree. So you need to know how to put a marker there. So you put a marker there. And then it just goes from point A to point B, it goes from the ground to the top of the tree, then you say “Wait a minute, that’s really not the way birds fly.” So now you got to figure out, well, how am I going to flap his wings to go from point A to point B, to go from the ground to the branch on that tree? So it turns out and I’ve come up with a solution to this myself, obviously, you can’t really teach these things if you haven’t thought about how you could possibly solve them. And one of my students, after like three weeks of instruction, she figured out how to do what we call in Alice a “do together.” So as it’s moving from point A to point B, the step that is happening at the same time is the flapping event of spreading and folding the bird’s wing and she made it very clear that the bird was flying [LAUGHTER] from the ground to the tree with no interruption. Then we need to talk about well, do they really need their legs hanging out as they’re flying? I don’t know much about birds, but I think they fold their legs back. So now we have to learn how to address some kind of a functionality that is about a part of the body of the bird. So this is the way the learning is happening in the course, kind of naturally, you’re trying to make a realistic action on the screen in the animation. Well, how are we going to do that? Well, we have to now address the joints like the hip joint or the knee joint or the ankle joint to make that much more natural in the way it works. And there’s no persuasion here, the student is trying to make an interesting thing. And then I’m there to help them figure out how do you make that much more realistic.

Rebecca: What I really love about these courses, and in what you’re describing with Alice, as someone who’s also taught code to students, particularly ones that are not in computer science, is that they’re thinking like a computer scientist, and you’re really getting them completely within the discipline, you’re hooking them right in because they’re leading with their curiosity. They’re not satisfied with the way something looks, so they’re digging in and digging in and digging in. And unlike our traditional way of structuring curriculum, where we think this is the foundational information, and this is the next thing we build on, it almost turns it totally on its head [LAUGHTER], and does it like backwards from what we traditionally do. And it’s really fun.

Rameen: Well, I think the students are at the center of that type of a decision, that for years, you see human beings that probably could do this kind of work, but shortly after they try and they get errors after errors after errors, they say, “Hey, listen, this is great that there are geeks like you would like to do this kind of thing. It’s not for me,” and they walk away from the discipline, even though they could have had great contributions in computer science. So for me if some of these concepts are introduced this way, where syntax and semantics, which is typically what slows people down when they first begin, even the systems we use… like how do you type your program? And how do you run your program? …there’s a whole bunch of instruction around how do you do anything. You just go to alice.org, you download Alice 3, but once you do, it’s here you go, you click here, and then you set up your scene; you click here, you begin writing code. Well, how you write code? Well, the object is on the left side, you drag the command from the left to the right, how far do you want it to go? Well, you gotta choose a certain distance that it needs to travel… really, really easy for students to take to right away. And I just had no idea what I should expect. You watch a lot of YouTube videos. I mean, I certainly do when I was preparing this course, of all these different people, young and old, building things and being proud of what they had built. And I thought, if I could bring that to a course for our first-year students, that would be really, really awesome. And I think that’s what has happened.

John: You mentioned that the students are able to interact. Are they all in one virtual shared space for the class? Or do they have to invite the other students into the spaces that they’ve developed?

Rameen: So this is a really good question, John. So when I imagined how the course was going to work, I had to think of a number of things. One, I asked our technology people to install Alice on all lab computers because I can’t assume or assert that every single student that will take a course like this will necessarily have the equipment that could enable them to run it. Even the Mac kids who had trouble at first installing the thing, and I needed people to help them to get it installed, even they could continue to work because we had the software on our machines. The type of collaboration that I advocate for in class is a little untraditional. At least I think you could argue that it may be. So like the other day, I gave them a 10-question quiz. So they answer the 10-question quiz. And then I said, “Find a couple of other people and persuade them why your answers are correct and their answer is wrong.” So now the whole room starts talking about the quiz. I don’t know if they’ve ever had an experience where somebody says, “This is not cheating, what I’m asking you to do.” Who gives a quiz that says, talk to everybody else to see what they answered for the quiz.

REBECCA; John does. [LAUGHTER]

Rameen: And that’s not surprising, but in my mind, is it about the learning process? Or is it about assessing or giving a grade? This is a very low-stake experience. So why exactly would I care if you talk to someone else about it? So why not persuade someone else that your answer is right? That’s a very different tactic than to say, “Do you know the answer? And are you right or wrong?” Persuading someone requires talking to them, requires thinking for yourself, first of all. Well, why is this answer right? And then opposite of that, you hear the explanation. Are you persuaded that what they said is accurate? Or do you think they’re wrong? In which case now you’re giving them back a different perspective, and then they change their answer. And of course, you could change your answer for the wrong reason. That’s just one example. I really want them to collaborate and work with each other. And every time somebody does something interesting, like the young woman who built the code that I had not been able to myself, having the birds fly from point A to point B, looking very natural. I had her come to the front of the room, plug in with a connector that is in the room and show everybody how she wrote her code. And we’ve done that at least a dozen times so far, where people just come up, plug their computer and show everybody their code. So we often are worried about students cheating and using other people’s work. And if it is about collaborative learning, then you really have to cultivate the idea that, you know, that was a really good idea, maybe I can do that. And I think hopefully, the course will continue to behave that way where I’m confident everybody’s learning from it. That’s the concern that I’m the only one who knows something, whoever I am as a student, and everybody’s just copying me or whatever. That is not my experience so far in this course. They’re just trying to do it better, and if you have a better idea, maybe I can take that and move with it. Then maybe I’ll make it a better idea. And you see that also with students. One of them figures out how to make somebody walk more naturally, and then the other one even enhances that, even makes it even more realistic in the way you would walk. And that’s kind of what I like to see happen and is actually happening.

Rebecca: So how are students responding? Are you cultivating a whole new crop of computer scientists?

Rameen: So, this is an interesting question. I am wondering, those who are not computer science students, whether or not they decide that this may be something for them. But I’m also… with Rebecca here, is good to bring this up… they might become interested in interaction design as a discipline to pursue and become passionate about. Those of us who do this kind of work for a living and have done it for 40 years or whatever, the engagement aspect is the critical aspect. If they are really invested in the learning process, they can overcome an awful lot of barriers, that frankly, I cannot persuade you to put the time in, if you’re persuaded that you could do something a little bit better, then I’m done. As a teacher, I’ve set up the environment in the way it should be where you are driving the learning process yourself as a student, and they look like that’s what you’re doing at this point. And we’re only within a month into the course and they are behaving that way. Now whether or not they will continue to take more computer science courses, and get a degree in computer science. I’m not really sure, but, hopefully, if they do interaction design, there’ll be better interaction design students, because some of the structures that they have to learn here would definitely benefit them in that curriculum too.

Rebecca: Yeah. When can I come recruit?

Rameen: Anytime. I’ve already had Office of Learning Services. That was one of the things I wanted to point out, that I’ve had Office of Learning Services, they came and they talked about the learning process. And besides what they have done for me and talking about the learning process, and it’s all research-based discussions, which is really critical for students to hear things that actually do work, and we can prove they can work. I talk about the learning process on a regular basis with them. And I’m very interested in them understanding why we’re doing anything that we’re doing. I mean, they may be used to somebody standing in front of them talking for an hour and I just don’t do that. I may talk for 10 minutes and then have them work on stuff and then as we see gaps in what they understand then I talk for 10 more minutes, maybe. I try not to talk a whole lot. I want them to be working. So the time I’ve spent is on building what they are supposed to do to learn, not so much talking to them on a regular basis during the 55 minutes that the class goes on. Unfortunately, I’m not quite sure that that’s the experience they’ll have in other courses that they take, because to me, there is a freedom embedded in the way the course is designed that is hard to replicate if you have to cover from A to Z of some topic. You get to “H” and people are having trouble, well, you just keep going. Well, I don’t if everybody has the luxury to say, well, maybe we need to pause longer because we can’t get past this point. I mean, what’s the point? We get past this point, you’ll never catch up to where the end is. So I am hoping some of them will decide to be CS majors as a result, but I’m more interested in seeing how they will do if they take more CS courses. I mean, if they take a CS 1 course, are they going to do better than a typical person taking a CS 1 course if they move on and take data structures and other courses we require? Will it come to them easier? I think it’s a really interesting question. And I think there’s a lot of research that advocates for the fact that they will do better, but I like to see it firsthand.

John: One of the things I believe was mentioned in the title of the course was storytelling, what types of storytelling takes place in the class? Is it the design of the scenes or is there some other type of communication going on?

Rameen: So the way you do animation, in general… and I probably should back up and say I spent about an ungodly amount of hours trying to learn how to do this, but I went about it backwards because I went after event-driven programming and interesting things that I knew Alice could do to write games. But then you step back from it and say, well, students can’t start there. I mean, that’s just not a good place. So then you look at the alice.org website, which gives you tremendous amount of resources and say, “Oh, designing scenes happens to be the first thing they teach you to do. Oh, maybe I should learn how to design a scene.” So you put the pieces that you want in your story on the screen, and if you don’t want them to appear, you could make them invisible. But the way Alice works, you have to put all the components in on the front end. It’s a little different than the way we do object-oriented programming. When we do object-oriented programming, you create things when you need them, you don’t think about setting up the scene on the front end. So that took a little getting used to, but that’s what you do. And then the characters you put on the screen can move, they can talk, they can fly, they can do whatever you need them to do. And my biggest interest was storytelling, when I was conceiving of the course was that I really want students, especially those from other cultures, other backgrounds, to tell their story, find a way to tell their story. And this is probably going to be starting as a group project for my students in a few weeks. And we’ll see how that actually goes. And obviously it has to have a beginning and middle and an end for it to be an actual story. But I’m just excited to see what they will actually decide to do and how they actually do it. Along the way, though, they’re going to need some tools. And that’s kind of what my contribution will be in making sure that they can tell the story the way they want.

John: It sounds as if developing this course required you to learn quite a few new things that were outside your normal teaching experiences. Do you have any advice for faculty who are working on the development of similar courses?

Rameen: So for those out there who teach for a living, the opportunity to build something from the ground up, especially something that frankly, when I first thought of it, I thought it’d be a lot easier than it turned out, because there was so much that I didn’t know how to do, but when you don’t know something you don’t necessarily know that you don’t know something. People who were doing it and I was watching them do it made it look very easy to me. But once I began to do it, I discovered how much work there was to come to a point that actually orchestrates a course, I mean something that is meaningful, and has a clear direction to it. So if you have that opportunity, even after 40 years of teaching, to start over in some ways and build something that you feel not particularly comfortable about, I really highly recommend people do that. Because that is what your students are experiencing every single day when they are trying to learn this stuff that you know so well. So having a little bit of a taste of what it takes to learn something you know very little about, I think is critical. So my message to the faculty who are listening, is that if that opportunity arises, by all means, take it.,

Rebecca: You certainly get a lot more empathy for what it feels like to not be an expert, when you’re learning something brand new again.

Rameen: Well, that’s the thing about most of the things we do. I’ve been programming for 50 years. So it’s one of those things where you’re completely in tune with the idea of: understand the problem, solve the problem, whatever. But where should the camera be in a 3D world in order for it to point at the person talking just the right way? I had to figure that out. It didn’t come naturally to me. The first bunch of programs I wrote the camera was always in the same spot and then I began learning that “Oh I have control over where this camera goes. [LAUGHTER] So maybe it needs to be somewhere else when this person is talking versus this other one.” That’s been a lot of fun to get a sensibility back into the system here that this stuff is not as obvious as it may seem.

John: We always end with the question: “What’s next?”

Rameen: So I certainly would like to teach the course more, and I also want to do some presentations with the faculty in computer science, and if there is interest in graphic design faculty to do some for them, too, because I think the platform is extremely powerful. It doesn’t cost anything, the resources that exist have been getting developed for a very long time and they’re pretty mature. And again, back to no cost. We all know how much books cost. You really don’t need one, you just use the exercises that they give you at the Carnegie Mellon site for Alice and go with it. So I really want to advocate for faculty to consider using it beyond just this first-year signature course.

John: Well, thank you. This sounds like a really interesting project that can really engage students.

Rebecca: Yeah, it sounds like a lot of fun. I can’t wait to come visit.

Rameen: Yeah. Thank you both. Really, this was fun. Thanks for the tea also.

John: Well, we have Myriam to thank for that.

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

Ganesh: Editing assistance by Ganesh.

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303. Higher Ed Then and Now

Teaching practices have gradually evolved as we’ve learned more about how humans learn. From one year to the next, these changes may appear small, but the cumulative effect is profound. In this episode, Todd Zakrajsek joins us to reflect back on the changes that have occurred in higher ed during our careers.

Todd is an Associate Research Professor and Associate Director of a Faculty Development Fellowship at the University of North Carolina at Chapel Hill. He is also the director of four Lilly conferences on evidence-based teaching and learning. Todd is the author of many superb books, and has published four books in the past four years. His most recent book is a fifth edition of Teaching at it’s Best, a book he co-authored with Linda Nilson.

Show Notes

  • Zakrajsek, T. and Nilson, L. B. (2023). Teaching at its best: A research-based resource for college instructors. 5th edition. Jossey-Bass.
  • Zakrajsek, T. D. (2022). The new science of learning: how to learn in harmony with your brain. Routledge.
  • Harrington, C., Bowen, J. A., & Zakrajsek, T. D. (2017). Dynamic lecturing: Research-based strategies to enhance lecture effectiveness. Routledge.
  • EdPuzzle
  • PlayPosit
  • ChatGPT
  • Wayback Machine

Transcript

John: Teaching practices have gradually evolved as we’ve learned more about how humans learn. From one year to the next, these changes may appear small, but the cumulative effect is profound. In this episode, we reflect back on the changes that have occurred in higher ed during our careers.

[MUSIC]

John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

[MUSIC]

John: Our guest today is Todd Zakrajsek, and I am with Todd here in Durham, North Carolina. Todd is an Associate Research Professor and Associate Director of a Faculty Development Fellowship at the University of North Carolina at Chapel Hill. He is also the director of four Lilly conferences on evidence-based teaching and learning. Todd is the author of many superb books, and has published four books in the past four years. His most recent book is a fifth edition of Teaching at it’s Best, a book he co-authored with Linda Nilson. Welcome back, Todd.

Todd: Well, thank you, John. Well, this is exciting. And Rebecca may be a long ways away, but I have never been arm’s length from a person who interviewed me for a podcast before.

Rebecca: Isn’t that cool?

John: And we’ve really done that before either at a conference or at Oswego,

Todd: I feel very special.

Rebecca: Well, we can celebrate with our teas. So, today’s teas are:… [LAUGHTER]

Todd: I’m drinking a peach mango that I got from some teas that John brought, which are fantastic.

Rebecca: John, how about you?

John: I am drinking a Tea Forte black currant tea, which I brought from Oswego, in a new mug that was given to me by Claire McNally, when she visited this area last week.

Todd: Love Claire, she’s fantastic.

John: And it has kangaroos on it.

Todd: Yeah.

Rebecca: And I can’t see it. Let me see it, John. Oh, that’s a cool mug.

Todd: It’s a good mug. I got a mug from her university. But I didn’t realize I should have brought it. So I feel bad about that. But it is a podcast. So I didn’t think about what it would look like.

John: That’s true, we generally don’t do a lot of visuals on here.

Rebecca: And I have a blue sapphire tea in my Tea Rex mug.

Todd: Well, that’s a nice mug,

John: We’ve invited you back to talk a little bit about how some of the changes you’ve observed in college teaching across your career have impacted how you teach today. When did your work in higher ed begin?

Todd: Actually, it started when I was a graduate student. So back in 1987. So there’s no reason to try to figure out how old I am. Now I’ve basically specifically dated myself here. I started teaching, I got to teach an introduction to statistics course. And I had so much fun that I taught again the following year. And by the time I left my graduate program, I had taught more courses in that program than any other graduate student had ever taught in the psychology department there. I really loved teaching right from the beginning, when from the beginning, very concerned about student learning, and just getting rolling.

Rebecca: What was it about the teaching, Todd, that really got you hooked?

Todd: Just watching the studentsis. it’s the same thing as it is today, when you have an individual who’s struggling with something, and suddenly they get it and you realize that they may eventually get it on their own, but you realize how much you’ve helped them to move that along very quickly. And facilitating the learning process, I just really love that. That doesn’t mean I was fantastic at it. But I really did love it.

Rebecca: Sometimes the things we love the most are things that we’re not great at to start with.

Todd: That’s true.

John: My experience was similar, actually, I started in 1980, with a course where I had a fellowship, so I didn’t have to teach. But there was a sudden shortage in the department. And they asked me to fill in. And I was planning to go on into research. But it was just so much fun teaching that I’ve never stopped.

Rebecca: I taught as a graduate student too, and taught the whole time I was there. But I started a little bit later in 2003.

Todd: Alright, so that was a couple of years later.

Rebecca: Just a couple.

Todd: Yeah, I had kind of a funny start, I will mention that when I first started that after the first semester of teaching, my students got almost all As and Bs. And the department chair called me in and he said, “I’m not going to have you teach any more courses.” And I said, “why not?” And he says, “Well, you give grades away like candy, we have to have better standards than that.” And I said, “Well, how are you basing that?” And he says, “Well, you know, we looked at the grade point averages.” And I said, “Well, how about if I bring in my final exam, and just walk through it, and then you can tell me how it could change to be more rigorous.” And so it was great. I showed it to him at the beginning. And like the bottom of the first page, the students had to calculate a statistical value, then I had them explain how they came about that number. But if they had used a different test how might it been inappropriately found and what the interpretation might have been, based on the fact that they had done it wrong with a different test. I thought it was important for them to understand how these things can change. The Chair said, “I can’t believe you have your students in the first class actually talk about various tests like that.” And I said, “Yeah, I did. Then we turned the page he says “You did nonparametric tests?” I said, “Well, yeah, we did parametric tests, but then I thought they should know the equivalent.” And he said, “We never do that.” And then he turned the last page and he said “You had them do a two-way ANOVA? You’re only supposed to go through one-way ANOVA.” I said, “Yeah, but we’d finished everything and we still had a week left. And I figured I might as well introduce the next concept to them. And so I showed them how to do a two-way ANOVA and they ended up with all As and Bs. So if you could help me in how to push their grades down and give them lower grades, I’m perfectly happy to do that.” And he then set me up with two courses the next semester, but it’s that reliance on the teaching evaluations is always funny.

Rebecca: Todd, it’s just funny, as we’ve gotten to know you through the podcast [LAUGHTER] it sounds so perfect that that was your first experience. [LAUGHTER]

Todd: Yeah, I’ve lived my entire career on the edge. [LAUGHTER]

John: And those sorts of arguments are still occurring in a lot of classes today about rigor and the need to keep grades lower.

Todd: Yeah.

John: They’re less severe than they were a few years ago.

Todd: Yes, but also looking at how well a person’s teaching based on student evaluations. I mean, we should be looking at authentic assessment. Some things have changed through the years, some things have not changed through the years.

Rebecca: Well, technology is one of those things that has changed.

Todd: Woosh, yeah.

Rebecca: Can you talk a little bit about what tech was like in the classroom when you first started and how it’s evolved a bit?

Todd: Yeah, I know you have some listeners who have been teaching for a very long time. So those of you have been teaching for like 30 to 40 years, just stop and think back about what it was like when we first started. For those of you who have been teaching like Rebecca since 2003, let’s just mention that technology back then was mostly pens and chalk and chalkboards. So back then, of course, there’s technology, there’s always technology, but we were using overhead projectors. This was long before the internet came along to really be used in the classes. LCD projectors were not out yet. Canvas, Blackboard, Sakai, all those learning management systems were not around. We didn’t have any of the ways to email individuals, you couldn’t email your students back then. And there was no ChatGPT to write your papers for you.

Rebecca: But there were calculators that could do all the work for you.

Todd: Yes, but this is the cool part. Back when I started teaching statistics, I’m glad you mentioned the calculators, huge debate back then was whether or not the students should calculate the statistical values by hand using the calculator, because computers had just come onto the scene and we could punch the data into a computer and have a computer run an ANOVA for you. Should you calculate it by hand? Should you run it to the computer? And there was a huge camp that said you should do it by hand or you will never understand a statistical value. And I said, “You know, we’ve got the technology there. Why don’t we have the students use the computer to do the mundane stuff, and we’ll have more time to talk about the theoretical and the important implications.” But even back then we were having the discussions about whether to use the technology at hand or not. Oh, and by the way, we are also hanging grades on doors. So we would figure out the grades, we’d tack it to the door, and then the students who want to know what their grades were for the class would swing by and look at the door.

John: And they were sorted alphabetically, to make it easier for people to find where they were in the grade list.

Todd: Yeah, it was great. We listed them according to their social security number, [LAUGHTER] which was a little different back then. And yeah, we actually did that back then. But as John pointed out, they were listed by number so nobody knew whose number went with whom, except, surprisingly, they were alphabetical on the door. So not only could you figure out Armstrong’s exam score, you’d get Armstrong’s social security number as well. Yeah, times have changed.

John: And it was also back in the day of dittos and mineos as well, which was the only way of disseminating information on paper.

Todd: This is so much fun. We’ll get to some real meat of this thing. But that walk down memory lane has some fun stuff too. The dittos…

Rebecca: I remember dittos, just for the record, okay.

Todd: Yes. So you probably remember, if you dittoed just before class, and you handed it out in class, the students would all pull the ditto up to their face, so they could smell the ditto fluid. And they got that smell. I was running dittos one time in the graduate student office, and I noticed when I looked down because it ran out of fluid, and I had to put some more fluid in, and I looked down and I noticed that the floor was kind of eaten away by this ditto fluid. And then… this is the best part… About a month later, I was digging for something in the closet and I found extra tiles and I thought they should put these tiles down to replace the ones that are all eaten and on the side of the box it said these tiles were long lasting and durable, reinforced with asbestos. So that ditto fluid was eating through asbestos tiles. That’s some strong stuff.

John: …to make it a little bit more friable so that it would disseminate in the air nicely.

Todd: Well, there had to be something to help the faculty members who were running all their own dittos to not mind doing it, and one way of doing this is to have them use ditto fluid, because I’ll tell you, you may not have liked it when you started, but by the end, it was all right. [LAUGHTER]

Rebecca: It’s funny that we’re taking this walk down memory lane, because on our campus, I was in our historic lecture classroom today in Sheldon Hall.

John: What are some of the other changes that have occurred and how have they influenced how we teach?

Todd: Yeah, so it’s interesting, I did the walk down memory lane and we were chatting about this stuff. It’s all fun, but thinking about how the changes have taken place. I think that’s really important. So there have been massive changes. I think that we tend to forget, it’s so easy to communicate with students now. Heck, people are texting now so that you can text back and forth with students. But think about how that has transcended or gone through time. There was a time when I would have to call and leave a message for a student on an answering machine, and then they would call back and we would try to find a time that we could talk on the phone. If we wanted to have a conversation. I could either leave a note for the student or I could call and leave a message that says least come see me after class. So even having a conversation with a student was difficult, then it became easier with email because you could start emailing back and forth. And now we have Zoom. And the equity in the way that this has changed, just think about the difference of this, if I’m leaving a message for a student, they may not even have an answering machine, if they’re living off campus with limited means back then. So even getting in touch with a student would be challenging. Now I can have a Zoom conversation with a student who doesn’t have to hire a babysitter, who doesn’t have to find reliable transportation, who doesn’t have to drive across town and burn gas, and to do all of those things that it would take to have a 15-minute conversation that in the past would have been really hard, and even four or five years ago would have been challenging. The grades, why in the world would a person have to leave… and I was teaching in very northern Michigan, there were days that the wind chill was 75 degrees below zero… and students would leave their dorm rooms and walk across campus to see a grade on the door. It’s actually physically dangerous. And now we have learning management systems, we could post things for students. Interlibrary loan used to take weeks to get a document that you can now go on and get. People can lament all of these technological changes at times, but we’re actually creating more and more equity within the higher education system as we make certain things easier. Not saying that we’re anywhere near an equitable system yet, but we’re moving in a really good direction. And a lot of those changes are helping us to get there.

Rebecca: I’m thinking about all the times when I get to go to the door or meet after class, it really assumes that students are a certain kind of student, they’re full time, they have time. And our students now are working [LAUGHTER], and where they’re juggling a lot of different schedules and things.

Todd: Yeah, and I mean, we want to be careful too. And I agree with you 100%. But they were juggling back then too. But some of the things we were doing, for instance, I taught a night class. Now I would probably suggest if I was going to teach a class from 7 to 10pm that I would teach it through zoom, because there’s a lot of reasons that it’s good to do. But I had students that I noticed in class, would very quickly at the end of class would start talking to other students and I couldn’t figure out what it was doing because a lot of buzzing and stuff. And what I found was that there were certain students who were uncomfortable, and we were in a very safe campus, but they were uncomfortable walking to their car at 10 o’clock at night. So I started saying to the students, “Hey, I’m gonna park a car… and when we showed up, there were quite a few cars there… but I’ll be under the second light, I drive a little red Chevette, not a Corvette, a Chevette, but I’ll have my car there. If you want to park near me, we can walk out together.” And there were students that were not paying attention to almost any of the class because they were fearful of how they were going to get to their car safely. When you think about Zoom and stuff, it’s even safety factors, I would never have a review session now like I used to at 8 to 9 pm the night before the exam because I’m exposing people to potentially dangerous situations. Now we’d have zoom sessions. But I could tell you 40 years ago, there was no even concept of what zoom would be and how it would work. Even Star Trek didn’t have stuff like that.

John: And there was also, besides the inequity associated with people who were working, many campuses had a lot of commuting students who could not easily get back to campus for office hours. Or if they were just taking classes on Monday, Wednesday, Friday and your office hours was on a Tuesday, they’d have to come in that extra day, arranging childcare, or their work to be able to fit that into the schedule.

Todd: Yeah, it really did start to change that system. So we got a little bit more equity, and like you were saying too, the commuting students, the part-time students, the students taking distance courses. When I first started teaching, I was writing… oh my word, remember the correspondence courses? …and you mail away and get a packet of material, you take a test at a local library and, and they talk about distance education being not as good as on campus, but at least better than nothing. And now we’re finally getting to a system where we can stop assuming that those folks who are coming in for part-time courses and stuff are just getting something better than nothing. They’re actually getting something similar to full college courses, which some of those online courses are actually as good or better than college courses that are on campus. But all that’s changing with the technology. It’s crazy.

John: And there’s a lot of research that supports that in terms of the relative learning gains with online and face-to-face, as well as hybrid courses, which seemed to outperform others in a few meta studies that have been done. But those were options that just weren’t available back then. And the early online courses were often designed to be replicas of face-to-face classes, and they probably didn’t work quite as well. But we’ve learned since that, which brings us to the issue of research. During the time that you’ve been teaching, there’s been a lot of research on teaching and learning. While some of it was taking place, it wasn’t very widely disseminated to faculty.

Todd: Yeah, that is true, too. It’s so much easier to get technology out. It’s easier to gather data, it’s easier to write it up. It’s easier to edit it so all of those types of things that are happening now that couldn’t happen before. And as a result, we’re learning a lot more about how people learn, you know, the book I did on the New Science of Learning, looking at a lot of the ways that students learn. And part of it’s just the ease of getting to information. But also part of it’s just being able to investigate how people process information. I used to teach Introductory Psychology back then, we would talk about the stages of sleep. And nobody really knew, for instance, what REM sleep was about, we knew that you had to have it or else it caused some problems. Deep sleep we knew was important, we now have indications that deep sleep for consolidation is necessary for semantic memory. If your sleep is interrupted, you can get eight hours of sleep. But if you don’t get deep sleep, the information doesn’t get consolidated. Procedural memory, how to give shots and kick balls and do anything procedurally looks like it’s more solidified during REM sleep. So again, the different types of sleep are associated with us learning long term, different types of information. We never knew that before all this technology was running around. In fact, back then I gotta say, I remember from my intro psych class being told that you were born with a certain number of neurons, and as you live through life, neurons would die. And if you killed them by drinking or doing something like drugs or something, they were gone forever, and you would never get more. And if you broke a connection, it was broken forever. That’s just simply not true. But it’s what we thought back then. So technology has really allowed us to look better at how people learn, different ways of helping them to learn and different ways they can even study. By the way, before we move on, we now have this physiological demonstration that staying up all night and cramming the night before the test. Even though it gets you slightly higher grades on the test, we now know that because the information is not consolidated that it won’t be there a week later or two weeks later. So we’ve always told students, you shouldn’t do it, but now we can actually show them why it doesn’t work.

John: And the LMS itself has offered a lot of ways of giving more rapid feedback to students with some automated grading with some things to give them more low-stakes testing opportunities. And those were things that we just couldn’t easily do back when you started teaching.

Todd: No, John, that’s a really good one. And we know that one of the most consistent findings right now in all of learning and memory stuff is that the more often you do something, the easier it becomes, long-term potentiation. Which means the more frequently you retrieve information from your long-term memory, the easier it is to retrieve. And just like you’d mentioned, we can now do LMS systems that are set up so that you could do practice quizzes, you could do dozens or hundreds of practice quizzes and keep pulling that information out over and over and over again. That was just not possible before this. And so the LMS helps with that, it helps by giving feedback, really good feedback so that students know what they’re doing well, and what they’re not doing well. And it helps faculty members to design feedback specifically for certain types of projects, and so that I can more easily give more feedback without spending a lot more time on it. So LMSs have done a tremendous amount of work. And that’s not even mentioning the fact that you can have all of the LMS systems loaded with the content. So students can log in and get their information without leaving their house. If there’s fiscal challenges with your class, you can put in articles, the students may not have to buy a book, they could read the articles. And so we’ve got students who were able to come to classes because they can afford to be there. By the way, I remember being on a committee when I was a graduate student, and we were looking at financial aid and different financial systems. And I remembered asking the Chief Financial Officer, I said, “What increase in tuition does there need to be before you start to see students drop off because they can’t afford to be here?” And this was about 40 years ago, but he said $100 for a year, if they have to pay $100 this year more than last year, some students won’t come back. If we look at the price of textbooks now, textbooks can cost $400. So, a book like that is definitely going to make a difference between some students being able to take the class or not. So LMS systems make this possible.

John: And they also make it easier to share OER resources that don’t have any cost for students, or some less expensive adaptive learning platforms, giving all students that first-day access. I remember, not so long ago, when I was still using textbooks in some classes, students would wait several weeks before they got that book. And that put them at a severe disadvantage. And the people who were being put at a disadvantage. were generally the students who came in with the weakest backgrounds because they came from lower resourced school districts.

Todd: Yeah, if they had the resources, they would have the better background foundational material, but they’d be able to buy the books. And you mentioned OERs. So open educational resources are really another thing that are really valuable because back then, before the technology, you couldn’t produce something that would be readily available like throughout the world. And so this project that’s going on now where they’re doing introductory level books in all the different disciplines, you can get an OER introductory psychology textbook that students can log in and read. None of that was possible before the technology. So even the creation of OERs has changed so much.

Rebecca: Well, speaking of digital materials, libraries have changed significantly too over time from having completely physical collections and interlibrary loans and things that take a lot of time to having a lot of digital resources, which changes access to research and materials that you can populate into your classes, but also can aid students in the work that they’re doing. Can you talk a little bit about the change in libraries and how that’s impacted how you’ve taught?

Todd: Yeah, you know, libraries have been fascinating to watch over the last 40 years, because it used to be the biggest challenge librarians had before them was which books to put on the shelves because there was a finite amount of shelf space. And there were lots and lots of books. And so that was the big thing. We used to take out journals that weren’t used very much to make room for other journals. Through time, little by little, they started digitizing all that stuff. And I can remember chatting with librarians, one conversation I had was back around 2001. I said, gonna be interesting, because there’s gonna come a day where there’ll be no books in the library, and the Dean of Libraries said “Well, there’s always going to be books.” I said, “Not always, potentially.” But even if we reduce them, I said, “What is your foresight? How is the library going to change?” And so he had a couple of ideas. But what it basically boiled down to our conversation is, I always felt like a library was like the brain of the campus, it had the books, and it had all of the information that you could go and get. As the books left, and things were diversified in a way that you could find this stuff, you could get all the information right from your dorm room, or from your apartment, when the internet came along, you could get anything you needed, then the library was still a physical space that was in the middle of campus. And what it should become is a learning commons, a place where people go to share and to learn from one another. And I think that’s what’s really changed is individuals still just pile into libraries and use the space, but they use it in different ways. They go there to meet other individuals to work, which they did before. But they took away that aspect of going there for the book part. And it meant all of those shelves got emptied, and they started pushing them out. And you can go into libraries right now that have very few shelves. But they have webcams, they have smartboards, they have spaces where folks can plug in their computers and share with one another. They’ve got screens set up so that you can project and have students sitting around a table, they’ve got Google Glass set up, all of these types of things that bring students together to use technology to learn from one another.

John: And they have cafes to help support that to make it easier for people to gather.

Todd: Yeah, you could swing by and get a cup of tea.

Rebecca: It’s funny, even when I was in high school, my sister and I would rely on going to the library to have access to a computer so that we could even type of paper, because we didn’t have one at home. And that kind of place of having the technology started a long time ago, but it’s amped up quite a bit over the last 20 years.

Todd: Yeah, and I agree completely. And the computers that are there. I mean, even right now, with the books dissipating, there a’re still large numbers of computers. And oftentimes, they’ll even be an area in a library that’s carved out with really high-end computers. But it gives students an opportunity to go. We make this assumption that everybody has a computer and they don’t. But libraries give them that opportunity.

John: Yeah, for those students working on smartphones or Chromebooks, that gives them access to all the tools that students with $2000 or $3000 or $4,000 computers.

Todd: Yes, because smartphones can work for lots of things. But they’re a little tough to write a paper on

John: When I started teaching, and probably when you did too, the predominant mode of instruction, which actually still is often the predominant mode of instruction in many departments, was lecture. That’s changed quite a bit since then. Could you talk a little bit about the shift from lecture-based courses to courses that involve much more active learning activity?

Todd: Yeah, or they just involve a lot more of everything. The concept of flipped classrooms, which was almost impossible 30, 40 years ago, because you really couldn’t get the information to the students. Yes, it was kind of possible, but whoo, if it was hard now, it was really hard back then. But the ability to get information out to students that they can read it before they come to class. But coming back to the lectures… So I’m going to take this moment and those of you who know me know that I’m going to do this, is that we still have no evidence that lectures are bad, but there’s something that we need to really keep in mind. I think this is vital. I do think it’s important for us to be able to talk about buzz groups and jigsaws and fish bowls and lectures and Socratic lectures, discussion lectures, all those different methodologies out there so that we know what we’re talking about when we chat with one another. But I do think it’s time that we stop talking about lectures being more effective than one thing or fishbowls being more effective than something else and look at the components of what is valuable in a learning experience.

John: And a good reference for that is a book on Dynamic Lecturing, which you happen to be a co-author of.

Todd: That is true and in fact that there’s the Dynamic Lecturing. And then there’s a chunk in that about The New Science of Learning. And then there’s a whole chapter in that about Teaching at its Best, because that’s a good point, John, thank you.

Rebecca: It’s almost like you’re trying to slip it in everywhere you are.

Todd: Because the research… people keep talking about one methodology being better than another. Here it is, folks, you can be a hideous lecturer, you can be a phenomenal lecturer. And if you’re a hideous lecturer, you’re not going to learn anything. If you’re a phenomenal lecturer, students will learn from you but they won’t learn all the time, it depends on some student factors. I’ve actually been exposed to group work in flipped classrooms that were awful. And so that concept is we start thinking about and this is why it’s going to come back to the technology, we think about the elements that need to be there, that are necessary for learning to take place. I’m just going to do this, because it’s not the topic I’ll make it very brief, is let’s just go with three things. If you don’t have your attention, as a teacher, if my learners aren’t attending to what I’m saying, if they’re on their phone or thinking about bacon, then they can’t process what I’m presenting. And if you’re having a think-pair-share, if they’re not attending to the person they’re sitting next to, you have to have attention. Number two, they have to have some value. If I’m hearing somebody or I’m reading something, and this has no value to me, it’s really hard to get it into your long-term memory and to learn it. And number three, I have to have a clue of what’s happening, I got to understand some aspects. Now if we think about attention, value, and understanding, now we can flip back to the technology. This is why gaming works. Gaming draws the attention, it increases the value, because you want to win the game, and it has understanding. We have all played games. You open up the old board games, and now it’s digital, where you don’t have a clue what the game is. It’s like, if you advance a player four pieces and the opponent advances five pieces, you have to go back three spaces, unless it’s a Tuesday. When those instructions are that complicated, you don’t understand. So we can use technology to help with attention, we can use technology to help with the value of what’s going on. And we can use that technology to help with understanding. Those are things that were very difficult before. And they allow us to do things like a mini lecture and then shift over to an active learning exercise, and then say, take all this information and create a Zoom session tomorrow that will go over it again. So the technology has really helped us to be able to do all of these things to get at the core of learning, a topic I barely care about. [LAUGHTER]

John: That’s an important one, because people often see this as this binary issue where you lecture or you use active learning. And there are some really effective ways to combine them. And in fact, in that book on dynamic lecturing, it was suggested that lecture can be more important in introductory courses, when students don’t have as much of a knowledge base.

Todd: You’re absolutely right. Discovery learning is a really great way to learn if you’ve got a lot of time. I can just put you into a room with some other people and say, “Here’s some data, and here’s some things we need to know. Go.” And if you don’t have any foundational knowledge at all, it takes forever to figure it out, you go online, you know what to look for, I could do a five-minute lecture, and at the end of five minutes, set it up and say, “Now go and work with your neighbors. In fact, here’s what we’re going to do, we’re going to have you each work in small groups in class, I’m going to open up a Padlet. At each table, I want you to go in and add your information or put it into the column that corresponds with your group number.” As an instructor, I can watch everything develop in front of me. While I’m in the room, I can look at my laptop and see it and walk over to a table and say, “looks like you’re struggling a little bit.” I’ve lectured, I put them into small groups, I’ve had them use technology, I’ve created a little bit of competition on who can come up with what and I’ve had a way for me to monitor it and give them feedback. That is so different than what teaching used to look like. So pulling it all together, that’s what we do.

Rebecca: The tools to be able to monitor have been really helpful in my own teaching and being able to get a better pulse on what’s going on and get a nice overview and then be more targeted in how to interact with small groups rather than just kind of wandering around more aimlessly like I think I did initially. [LAUGHTER]

Todd: Yeah, and this is all going to be great until we get our cognitive load headbands that I’m waiting to be developed. So anybody who’s listening, take this idea, run with it, you can make a bazillion dollars and then take me out to dinner or something. I want a headband and the headband has a light and it measures brainwave activity. And then as I’m teaching, if you start to be a little bit like it’s a little bit too much, you’re moving out of that zone of proximal development, the light turns from green to a yellow. And then when it hits red is like when you’re trying to put together an Ikea bookcase and someone comes by and says “What do you think of this?” and you say, “Errr, I’m working on an Ikea bookcase right now.” …that shutting down with that red light. I’m telling ya, that’s going to be the technology we’ll want next.

Rebecca: It would be so helpful. [LAUGHTER]

Todd: You can actually look and see somebody else’s zones of proximal development and their cognitive load. Whoof. Which by the way, there’s a little party game that they’ll do periodically at parties. It’s like if you’re a superhero, what would you want your superpower to be? And I was in a room one time and one person said they wanted to fly and somebody else said that they wanted to be invisible, which real quickly in my head, I’m thinking, what could you possibly gain that wasn’t illegal or creepy if you’re invisible. So aside from that, transporting and everything else, and they got to me, and I said, “I want to be able to see people’s zones of proximal development. If that were my superpower, I’d be the best teacher.”

John: I bet that went over really well at those parties. [LAUGHTER]

Todd: Yeah, my friends all said “You are amazingly smart and quite insightful.” They used different words, but that’s what I heard. [LAUGHTER]

Rebecca: They didn’t start with what is that? [LAUGHTER]

Todd: As soon as I start talking, most of my friends just shake their head and drink whatever beverage they have near them. [LAUGHTER] So yeah, it’s good times, good times. They’re all impressed. They don’t say it all the time, but I know they are.

Rebecca: I think one of the things that often happens with technology is that it allows us to get things quickly and move through things quickly. But sometimes, as you just noted, learning doesn’t happen quickly.

Todd: Yeah.

Rebecca: Can you talk a little bit about speed and the difference between maybe not having all the technology and all the things really quick versus maybe now where we have it at our fingertips, but do we always want it at that speed?

Todd: So there’s another study that I’m waiting to see. This is an easy study, folks, somebody can run this one quickly. We all know that students are listening to any recorded lectures or recorded material that they have to watch, 1.7 is about the best speed that we tend to see people listening. 2.0 is a little bit fast for some folks. 1.0 is like normal speed, that’s no good, too slow. So what I’m curious about is the space between words and between sentences that our brains, because they move so fast, we can listen faster than somebody can talk. And we have all this other stuff going on is I can be thinking and processing while you’re talking to me. But if I bumped that up to one seven, I think we close the gaps. And I hear it a lot faster. But what I don’t think is happening is the cognitive processing while I’m listening. The active listening component to it. So I think technology can create concerns in those directions. And students who do try to process material too fast… we’ll wait and see.

John: And that’s especially important in flipped classrooms where students do watch these videos outside. One of the things I’ve been doing with those, though, is embedding questions in the video so they can watch them as quickly as they want. But then they get these knowledge checks every few minutes. And then if they find they’re not able to answer it, they may go back and get their attention back and watch that portion again.

Todd: Yeah, I think that’s a really good way to go. EdPuzzle’s kind of a fun technology to use. I don’t know if that’s the one you used.

John: I’m using Playposit, which is a bit more expensive, it works beautifully. I love it, they did just double the price this year, though, it was bought by a new company.

Todd: This is the tricky spot now as the prices are going up. You know, inflation is a terrible thing to waste. Anytime somebody can raise prices now it’s like, “ooh, inflation”. So you know, prices double, inflation is 8% with runaway, now it’s back down around three. But when inflation was 8%, they doubled the price and say, “Hey, we’ve got to,” but yes, it’s some of them are expensive. There’s lots of things that are less expensive. Oftentimes we pay for functionality that help us but the freemiums kind of thing. So stuff that’s inexpensive. I just wanna let everybody out there know just about anything you want to do in class or can think about doing it, there’s a way to do it for either free, or probably under $100 a year, which I know $100 can be expensive for some people, it’s about eight bucks a month. And so things like Padlet that I think might be up around 140 now, so maybe $12 a month, can change how much time you spend doing things, and how much time for students. But yeah, I love the embedded questions to help slow things down.

Rebecca: I think that the cognitive load can happen really quickly if we’re piling lots of information in but not always providing the time to process and use that information in some way in the kind of activities that you were talking about. Or knowing when everybody’s red light is going off in the class.

Todd: Or when people try to do multiple things. I mean, now you’ve got the technology around. So if students are trying to listen to an assignment while they’re texting their friend and have a TV on, I mean, we’re living in an age where there is a lot going on, and people believe they can process lots of things. Evolution doesn’t happen quite that fast. And so I think we have to be careful with that one.

John: One other thing that’s happened is back when you and I both started teaching, the only way students generally communicated their learning was either on typed pages or on handwritten notes. Now we have many more types of media that students can use. And also we’ve seen a bit of an expansion of open pedagogy. How does that help students or how does that affect student learning?

Todd: Wow, that’s really changed a lot as well. Blue Books. Remember the blue books? I think they still sell blue books in the library. They may cost more than the I think it was eight cents when I started, but the concept of writing things down, you turn them into the faculty member, the faculty member would grade them and turn them back. One of the big things that I caught years and years ago was so much wasted cognitive energy in terms of what they produced. I’d read a paper from a student and think this is amazing, and no one will ever see it. It was written for me, I graded it. And now it’s done. I think the technology has changed so many things. One of the biggest things, I would encourage all the listeners, any faculty member out there is, whenever possible, create something that will take the students’ work, the things that they’re doing, and use it to make society better. It’s not that hard. There’s assignments that you can do on Wikipedia. Anybody who wants to complain about Wikipedia, if you don’t like it, I’m gonna go back to Tim Sawyer, who is a faculty member of mine, my very first time I ever did TA work. I was complaining about some students. And he said, “You can complain three times. And after you’ve complained three times, either stop talking,” he was a little bit ruder about that, “or do something about it… just shut up or do something.” And so I complained about Wikipedia for a while, that it wasn’t all that effective. And I thought, well, if I don’t like the page on cognitive load on Wikipedia, I could give an assignment of my cognitive Psych class to go on to Wikipedia and fix it. And so you can have Wikipedia assignments, there’s so many things you could do. Here’s one for you. If you’re doing one on communication, you could have your students go and take pictures or short videos somewhere on campus of something that’s meaningful to them, and then jot down why it’s meaningful, take that compilation of stuff and send it over to the office on campus that does publicity. What better way of drawing students to campus than to have all of these students that have said, I love sitting by the pond because… and in the past, we would have had students write a paper about someplace on campus that you think is effective, put it in the blue book, we would grade it, we turn it back to the students. And that is a waste of possibilities. And so I think we do have lots of ways that we can get the students involved in helping through technology,

John: One of our colleagues in SUNY, Kathleen Gradel, had an assignment for a first-year course, where the students went out, took pictures, geocoded it and added it to a map layer that was then shared with other first-year students about useful resources on campus and their favorite spots on campus, which is another great example of that type of authentic learning.

Todd: Yes, for the authentic learning, there are just so many possibilities because of the technology. If anyone doesn’t have ideas, ask deans, ask the provost, ask the president on your campus, like what kind of information would be helpful, either for the next round of accreditation or for just helping the campus and we can design those things. Another one I did was we took students to the museum. We’d go to the museum, almost any class could kind of find some way to tie museums in, and through the museum, not only would they write stuff that the folks at the museum who did curation would help use, but also just helping the students to see how issues from the museum, how artifacts and things can be used in their own life, to better understand.

Rebecca: When I first started teaching, community-based learning was popular, in fad at the time, and I think having the experience of being a student in a class like that, but then also a faculty member teaching classes like that has really informed the kinds of projects that I do. Maybe they’re not always community-based learning, but they’re often community oriented, whether it’s the campus or even the surrounding community that the campus is situated in to help students get connected. There’s so many nonprofits that need partners and love, there’s always a project that can be done. [LAUGHTER]

Todd: There is. And I used to be a director for a service learning component of the campus. And yeah, there’s just so much out there that we can do to help others.

Rebecca: And students always had such a strong connection. And they didn’t want to fail because other people were depending on them. And so there was a real investment in the work that they did on projects like that.

Todd: I will admit that I’ve never experienced it myself. I’ve never even heard of anybody that if the students are doing some kind of authentic learning, that their authentic learning is then used to help somebody else. I have never heard students say “What a waste of time” or “I hate that class,” or “those assignments are just busy work.” They’ve never used those terms.

John: One common sort of project is to create resources that could be shared with elementary or secondary school students in the disciplines. And again, they can see the intrinsic value of that.

Todd: Yeah. Students could write short manuals on how to learn and then pass that on to the first-year students. And so upper-division students could be helping the lower-division students because not everybody can get a copy of The New Science of Learning, third edition.

John: …available from… [LAUGHTER]

Todd: Available at… used to be Stylus. Since Stylus was sold to Routledge, now it’s available at Routledge. [LAUGHTER]

Rebecca: Given the historical background that we’ve walked through today, what if we think about the future? Where do you see technological changes or learning theory changes impacting the future of higher ed?

Todd: Yeah, we’re living at an interesting time. I like to point out to folks that when you go back to Socrates, Plato kind of time there was a thought that if you wrote something down, it would weaken the mind so we shouldn’t write things down. Luckily, some individuals wrote things down or we never would have known. We’ve gone through several iterations of those kinds of things. Samuel Johnson, I believe it was, who said “With the ready availability of books, teachers are no longer needed. If you want to learn something, you could go get a book on it.” Well, that was a couple of 100 years ago. And we still have faculty members, we have students writing things down, we’re reading, I don’t imagine how you could teach without writing things down and having books. The internet came along, as we were discussing earlier, while we were teaching, we watched the internet show up. And there were people who said, “Well, with the internet, there’s going to be no need for teachers anymore, because students can get whatever they want.” I can’t imagine teaching without the internet right now. So as we’ve gone through each of these iterations, there’s been this fear that maybe we’d be supplanted by some technology followed by “I don’t know how I’d work without that,” it’s a little trickier now, because with generative AI, we’re talking about not just something being available, but actually creating something. I don’t know what that’s going to look like. But there’s some real possibilities that the generative AI ChatGPT, could do things like help students who have writer’s block, get started. And that’s an individual that maybe could produce something really cool, but just can’t get started. I didn’t publish my first book until about seven or eight years ago, because I’m one of those individuals who has a terrible time from a blank screen. I just have a terrible time with that. And so now, I don’t use ChatGPT to actually write anything significant. But I will tell you that I will use it for the first paragraph. That’s all, just one paragraph. And then I completely rewrite that. And there’s no actually trace of it. But it’s something that gets me going.

John: So can we count on more than a book a year going forward? [LAUGHTER]

Todd: No, no, no, no, you can’t. So exhausting. But the concepts that will help students that can do that, I think that’s going to be helpful for them. So there’ll be a type of student who couldn’t have produced before, but now can. We are definitely going to run into some challenges, though, with students who are going to just use generative AI and use artificial intelligence to actually create and to hand something in instead of doing the work. So I do think we’re in a challenging time right now. And I wouldn’t make light of that. There’s actually something that I find fascinating from this. Right now, more than ever before, we can actually have artificial intelligence create something for us, especially in higher education, this hasn’t been done before. The tricky thing is that we were the ones to be able to make that possible, because we learned things. If we let a machine do that work for us, we’re not going to be put into the situation or our students coming along, will not be put into a situation where they’re intelligent enough to do the things that need to be done when they need to be done. And so I do think we’re facing a real dilemma right now. If my students, for instance, always do use some artificial intelligence to create a paper and hand it in, if I can’t catch it, they may end up with an A in that portion of the class. But there’s going to come a day when they’re going to have to write something or be able to read something and tell if it’s written well. And so I’m a little bit nervous, we’re entering a phase where by bypassing some cognitive processing that needs to be done, we may be limiting what we’re able to do in the future. Wrapping this up, though, I don’t want to be the person who says if you use a calculator, you’ll never understand this statistical test. So I don’t know where the balance is. But I do think we’re going to have to have decisions coming up that we’ve never had before.

John: Generative AI is drawing on that wealth of knowledge that has been produced. And for that to continue to grow in the future, we do need to have some new materials being created. So that is an interesting challenge, unless it goes beyond unless….

Todd: …unless it creates it. So that was one I thought about, by the way, sometimes you’re sitting around just thinking about stuff and it’s interesting. I was thinking how do I acquire new information. And the way I acquire new information is I go read articles, I read books, I read a ton of stuff. And then I say I think this is valuable, I don’t think that’s valuable. And then I put it together and say here’s what I’m thinking. And now I’m looking at this generative AI who goes out and scans the environment and pulls these things and then creates something new. It doesn’t have the cognitive processing that I have at this point, but…

John: it’s in the early stages.

Todd: We have some folks who are very concerned out there, especially in European countries that are starting to put some guardrails out, because at the point that it keeps grabbing stuff, and then generating and then it grabs the stuff it generated, then it’s going to be interesting. But as of right now, I just read another article, I think it was yesterday, that they’re going out and grabbing the most popular or most frequently written things and then putting it down as if that is right.

Rebecca: The way that you might prioritize as a human with an expertise in something, is going to be really different than a system that’s prioritizing based on popularity, [LAUGHTER] or like how current something is like when it was last published. That’s a really different value system that really changes priorities.

Todd: Yeah, and I think it changes how we teach. I think the way we teach is going to fundamentally shift because we’re going to have to work with students with all these things being available and explain to them and talk to them about the learning process and the value of the learning process. And keep in mind, this isn’t just about ChatGPT writing papers, everybody’s freaked out about that right now. We shouldn’t lose sight of the fact that you could get fresh, cleanly written papers that have not been plagiarized at all, we’d be able to do that for 20 years. There are paper mills, I can either write away or contact somebody and say, “Please write me a 10 page paper on Descarte, and they would write it, I could turn that in. What actually has happened recently is that everybody can do it, even those who can’t afford to have a paper written at $10 a page or whatever it’s costing. And so equity comes back again. [LAUGHTER] Now we’re an equal opportunity cheater. So we have to be careful with that. But I think the way we teach is going to change because all that information is going to be available, kind of like the internet on hyperspeed. And then what do you do with that? It’s going to be really intriguing. I think it’s an exciting time.

Rebecca: So Todd, this episode’s gonna come out right at the beginning of this semester. So you’re saying we need to be thinking about how to change our teaching. ChatGPT’s here, what are you doing for the Fall differently?

Todd: Well, I think the biggest thing is what we were just talking about, looking more at the learning process, which has been a big thing for me for the longest time, is explaining and talking through the learning process, I can hand you all this information, but if I hand it to you, you don’t learn. In fact, one of my favorite examples came from a friend of mine, and it was the gym, if you want to get in better shape, I could pay somebody to go do sit ups for me. And then I could somehow log in the book at the gym that 100 Sit ups were done, use the passive voice there, and somebody else did them for me, I’m not going to get in better shape unless I do the situps. So I have to do the work, I have to run, lift weights, do the situps in order for me to be able to gain. We need to just turn that into a cognitive process for our students to really gain cognitively they have to do the work. And so I think more than ever, it’s how do we convince students of that? And for the faculty members who say, “Well, that’d be great, but my students just want the grade.” If that’s the case, we have a bigger problem than whether or not some technology can write a paper for them.

John: So how do we convince students that it is important for them to acquire the skills that we hope they get out of college?

Todd: I think this is probably going to come down to the community building, it’s been there forever. If you really want your students to do the work, the best thing you can do in my view, and that’s why I’m gonna say, Rebecca, I don’t think a lot for the way I teach, has changed. You build a community, you build relationships, you talk to the students about importance of things, if you’re sincere about that, and they get that then yes, there’s going to be some students that are going to mess with the system, they have always been there. But you’re also going to get a lot of students who will say, “Yeah, that’s a good point.” And then they’ll do the work. I don’t teach as many undergraduates as I used to, I’m teaching more faculty than ever because of being the faculty developer. But there were years that I would have to tell my students don’t put more time than this in on your paper, you have other classes, you need to do the work in the other classes. Because, and I’m telling you, I am very proud of this, my students would spend a ton of time on this stuff for my class, because they didn’t want to let me down. And I would say you’ve already got an A, I’m proud of what you’re doing, please go work on your other classes. That kind of scenario happens when you build community. And I’m not saying it’s easy, I would never say it’s easy. And it’s not going to happen for everybody. But it is the foundation of good teaching.

Rebecca: So we always wrap up by asking, what’s next?

Todd: There’s just so much going on right now. I think that what’s next for me is I am still in that headspace of coming kind of back from the pandemic, anybody who says, “Yeah, but the pandemic’s all over,” wait for November, we won’t know, we’re going to see. But I still think that’s next is kind of thinking about how we teach and learn in this environment. So moving in that space, it’s probably not surprising. I’m working on the next book here. One of the things I want to do now is the last couple of books that I’ve done had been pretty heavy books. And now I want to write something that’s a little bit lighter. So it’s going to be more of a quick guide with more narrative and having some fun, I love telling stories. I love having fun with people. So I’m going to try to create a book that’s kind of like a science of learning and teaching at its best but really accessible and more of a story-based kind of way of looking at things.

Rebecca: Who is your audience for that book?

Todd: Anybody who will read it? [LAUGHTER] Anytime I write anything, I have to have the audience firmly in mind and think about who am I talking to. And I really believe there is a pretty big overlap with students and faculty who don’t know specific things. And I’m not saying this in a mean way toward any of my faculty colleagues at all. But there’s a lot of people who aren’t taught about things like long-term potentiation and deep sleep in terms of semantic memory, and looking at depth of processing and those types of things. So the same type of thing we can say to a student, we know you shouldn’t cram, but here’s why you shouldn’t cram… faculty learn a lot from that as well. And so my audience for this book is going to be faculty and students, students, because I think it’ll be more fun to read about how to learn in a narrative form like that. And faculty because it’s more fun to learn when you read in that kind of a format for some people. we’ll see.

John: And if faculty design their courses to take advantage of what we know about learning, it can facilitate more learning.

Todd: Wouldn’t that be cool? We could just keep rolling, rolling. What a great amount of work. I mean, a huge amount of work that faculty do. They’re hard working folks that are just cranking away all the time. Number one, making their life a little bit easier by helping to understand things would be great. And just having a little bit more fun would be fun, would be nice way to go to0.

Rebecca: Hey, anytime you can save time, so that we can have more play in our lives is better.

Todd: Yeah, just to do whatever you want to do.

John: Yeah, ending on a note of fun is probably a great way to end this.

Rebecca: Well. It’s always great talking to you, Todd. Thanks for chatting with us and going on the Wayback Machine.

Todd: Oh, you know, I love the Wayback Machine.

Rebecca: I love it too.

Todd: For those of you who don’t know about that, you should check out the Wayback Machine

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

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291. Navigating Teaching Inequities

While women faculty of color are underrepresented in the professoriate, they are responsible for a disproportionate share of faculty workload. In this episode, Chavella Pittman joins us to discuss strategies that can be used by individual faculty and by institutions to create a more equitable workload distribution. Chavella is a Professor of Sociology at Dominican University. She is also the founder of Effective & Efficient Faculty, a faculty development company that works extensively with faculty and campuses across the country to help them develop strategies for inclusive learning environments and the retention of diverse students and faculty. Her research interests and expertise include higher education, interpersonal interactions and marginalized statuses, research methods, and statistics. Chavella is also the author of a chapter in Picture a Professor, edited by Jessamyn Neuhaus.

Show Notes

  • Effective & Efficient Faculty
  • Neuhaus, J. (Ed.). (2022). Picture a Professor: Interrupting Biases about Faculty and Increasing Student Learning. West Virginia University Press.
  • Pittman, Chavella (2022). “Strategizing for Success: Women Faculty of Color Navigating Teaching Inequities in Higher Ed” in Picture a Professor: Interrupting Biases about Faculty and Increasing Student Learning. Ed. by Jessamyn NeuhausWest Virginia University Press.
  • Winklemes, Mary-Ann (2023). “Transparency in Learning and Teaching.” Tea for Teaching Podcast. Episode 290. May 24.

Transcript

John: While women faculty of color are underrepresented in the professoriate, they are responsible for a disproportionate share of faculty workload. In this episode, we discuss strategies that can be used by individual faculty and by institutions to create a more equitable workload distribution.

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John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

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John: Our guest today is Chavella Pittman. Chavella is a Professor of Sociology at Dominican University. She is also the founder of Effective & Efficient Faculty, a faculty development company that works extensively with faculty and campuses across the country to help them develop strategies for inclusive learning environments and the retention of diverse students and faculty. Her research interests and expertise include higher education, interpersonal interactions and marginalized statuses, research methods, and statistics. Chevella is also the author of a chapter in Picture a Professor, edited by our friend Jessamyn Neuhaus, and that’s what we’ll be talking about here today. Welcome back, Chavella.

Chavella: Thank you. Thank you so much for having me back. I enjoyed my last conversation, so I’m looking forward to this one.

John: We did too. And it’s about time we have your back on again.

Rebecca: Today’s teas are:… Chavella, are you drinking tea?

Chavella: I am. I have a lemon and ginger tea today.

Rebecca: Oh, that sounds so delightful.

John: And I am drinking a Dragon Oolong tea today.

Rebecca: Oh, that’s a difference for you, John.

John: It is. it’s been in the office for a while and it’s been sitting there feeling lonely. [LAUGHTER]

Rebecca: We have a good variety today because I have a hot cinnamon spice tea.

Chavella: Oooh. [LAUGHTER]

John: Very nice.

Rebecca: We couldn’t get I think many more different options today. [LAUGHTER]

John: We’ve invited you here today to discuss your chapter in Picture a Professor entitled “Empowered Strategies for Women Faculty of Color: Navigating Teaching Inequities in Higher Ed.” While most colleges have substantially increased the diversity of their student body in the last decade or so, faculty still remained substantially less diverse. Could you talk a bit about the representation of women faculty of color among college faculty?

Chavella: Yes, absolutely. I think that people think that there are more of us than there are. [LAUGHTER] I think people know the numbers are low, but I don’t think they realize like how low the numbers are. So specifically, when you take a look, I think if we’re looking just at women, white women are 35% of US college faculty and women of color are about 7% total. So across all the groups, there’s about 7% of us. So 3%, Asian, about 2%, black, less than 1% of Latinos and about, you know, less than 1%, of Native American. So I think that with all of the talk of diversity, the valuing of diversity, the saying, “we’re going to do the this and the that,” people think that our numbers are much, much larger, and they are really, really low. And they don’t match the population in the US. That’s usually the measure of whether or not groups are underrepresented or not, if they match the numbers in the population. And so yes, there is very few of us out there.

Rebecca: So we were just talking about how faculty of color are disproportionately underrepresented among faculty generally, but also among tenured faculty. And while this might be partly the result of recent increased efforts to diversify the professoriate, you note that this is also due to many women faculty of color leaving academia because of the higher demands placed on them. Can you talk a little bit about the additional labor that’s required of women faculty of color in particular?

Chavella: Yes. One thing I didn’t say before, is that, and this sort of, I think, lay’s upon this question as well, is that even though we’re underrepresented in college faculty, we’re over-represented in certain types of roles. So more of us are likely to be contingent faculty, we’re more likely to be at minority-serving institutions, we’re more likely to be at community colleges, we’re more likely to be at the lower ranks if we’re tenure track at all. So part of the reason I’m adding it here is because it connects a little bit to the additional labor that’s required by women faculty of color, or just women instructors of color, which is that we tend to have teaching overloads, we tend to have like actual higher teaching loads. Somebody might be teaching like one niche course on their research topic, like a seminar, like five to 10 students, but then women faculty of color are teaching, if they’re teaching one course, it’s like a service course. So like, you know, 75 to 300 students. So even if the load is the same, what the load looks like is different because we end up in a lot of these service courses, but in actuality, the load usually is not the same. We usually have the higher load. A lot of faculty that are from privileged statuses, they’re buying out of their teaching in some way, shape, or form. They’re reassigned in some sort of leadership role. So that person really might have a load of one course, whereas a woman of color, who’s an instructor of faculty might have a load of 3, 4, 5, 6 courses, if they’re teaching an overload to sort of make up for whatever… financial things sometimes usually… but sometimes it’s just the way people are assigning us. In addition to actually having a higher teaching load, they tend to have more labor dealing with colleague and student resistance to their teaching. So that takes effort, that takes cognitive load, that takes emotional load, that takes affective load, to deal with colleagues and students that are actively resisting your teaching. So that’s some of the additional labor, and in the prep that comes with sort of trying to navigate some of the inequities of like having too high of a teaching load, and having people who are on a regular basis, challenging your teaching. There’s all sorts of ways in which labor ends up sort of multiplying, but those are the ways that sort of makes the most sense to discuss straight out: teaching overload, student challenges, and then like navigating all of the things. [LAUGHTER]

Rebecca: I’m sure some of that also includes increased mentorship among certain populations of students, getting asked to provide service on certain kinds of committees, that your colleagues are not being asked to do.

Chavella: Absolutely. And in sitting on all the committees that have anything to do with curriculum or pedagogy. And the funny thing is, I rarely mention those. I mean, obviously, the research shows that the women of color are the ones that are providing a lot of that advising, not just to students of color, and students that are marginalized, they’re providing that advising to all of the students, they’re providing that mentoring to all of the students, I tend to not mention those because a lot of times, allies or administrators think that it’s our choice, and sometimes it is our choice. But give us credit for that. We’re doing the labor that the institution says that it values, but we’re not given credit for that. And then sometimes it actually isn’t our choice. A lot of people are asked to be on all of those committees, they’re asked to write those letters, they’re asked to mentor those students. And because we tend to be in these contingent, lower status roles, we don’t often feel that we have the space to say no, even if we are actually overwhelmed by that labor.

John: So in addition to resistance that may be due to racist attitudes, you also note that one of the reasons why there may be some resistance is that women faculty of color often use somewhat different teaching techniques than the general college faculty. Could you talk a little bit about some of the differences in terms of the methods of teaching that are often adopted by women faculty of color?

Chavella: Yes, absolutely, and it’s one of the reasons I wrote this chapter is because a lot of times, the narratives that women faculty of color hear about their teaching are negative, and they’re deficiency based. And it’s because a lot of us don’t know the scholarship of teaching and learning. We don’t know the pedagogy stuff. We are experts in our discipline, but not of the practices that we’re actually using. And so I wrote this chapter, because I wanted people to really see all of the wonderful beauties and benefits and all the fantastic things they’re doing in theirteaching. So I really wanted women faculty of color, to have a different narrative about their teaching. So the research is pretty clear about a couple of features about the pedagogy for women faculty of color. We tend to use more innovative, evidence-based and transformative pedagogy. We’re more likely to do things like active learning, or collaborative teaching, we’re more likely to focus on higher-order cognitive skills, instead of surface learning. We’re more likely to have assignments that are connected to the real world. We’re also more likely to have assignments that are connected to diversity in some way, shape, or form. We’re also more likely to focus on learning goals that are beyond just the straight knowledge and the straight skills, we’re more likely to include things that are about affective emotional, moral, or civic development of students. We’re more likely to encourage them to think critically, and to think about society in structural ways. So those are just a couple of examples. And I think that sometimes when folks hear that list or allies, they’re like, “Oh, I do that, too.” I’m like “Ok.” Yes, no one is saying you don’t do that. [LAUGHTER] But as a group, women faculty of color are doing that at a higher rate. They’re doing it more often, it’s woven through all of their courses. It’s not just the courseware, they happen to have some sort of diversity topic. And so we’re engaging in all of these pedagogies that are shown to be transformative, to have like high payoffs for student learning. But no one is acknowledging that. And so I’m glad that you asked that question because it is one of the reasons that I wrote the chapter. I want women faculty of color to sort of stick their chest out a little bit and be proud [LAUGHTER] of all the fantastic things they’re doing.

John: And those are things that teaching centers have long been advocating that all faculty do, so it sounds really great.

CHVELLA: Yes, absolutely.

Rebecca: So you talk about these kinds of teaching strategies that are maybe less common and that we certainly advocate for in the teaching center and on this podcast: evidence-based practices, active learning, etc. But we also know that faculty who are using these teaching methods face resistance from students, in student feedback, for example. Can you talk a little bit about the bias that we see in student evaluations and peer evaluations, when looking at these teaching strategies?

Chavella: Yeah, at the end of the day, our colleagues and our students are used to what’s familiar, which a lot of times is not what’s best practice. So people, they might be used to being taught a particular way. So then when you come in doing active learning, when they’re used to being in a more of a passive scenario, they’re going to resist, they are now thinking you’ve done something wrong. They already think that you’re not credible in some sort of way. And so the fact that you’re doing something different, they’re using that as evidence that you don’t know what you’re doing. And it’s the same thing with our peers, our peers very much so think that the way that they’ve been doing it is the way that it is to be done. So the moment that you start having some sort of active learning instead of standing in front of the classroom lecturing in a very non-interactive way for like an hour, they’re now thinking that you have done something wrong as well. So all of that stuff gets baked into the formal evaluation of teaching. So this is how we end up with these negative narratives of women faculty of colors, teaching, because colleagues are like, “What are you doing? You’re doing something that’s wrong and disruptive, and it’s not what I’m doing.” And then students are complaining to those same colleagues that, “Hey, this person is doing something that’s different, that’s wrong, and it’s disruptive that I don’t like,” but then that gets baked into the narrative of “The teacher is incompetent, they don’t know what they’re doing. They’re getting low evaluations. Their peers evaluating them in ways that are negative.” And so it’s not aligned at all, because what we’re doing is actually what the research says we’re supposed to be doing, it’s just not common practice.

John: And peer evaluations are generally not done by people who have been trained in effective teaching methods or in effective peer evaluation. And they’re often more senior members of the faculty who are likely to be using more lecture in their classes. So that problem is a pretty serious one, it would be nice if we could somehow improve on in the institution.

Chavella: It’s insane. It’s totally insane. And the point that you just made, very often, that’s who’s giving feedback to the faculty that I work with, faculty that come to me as clients is that it is the senior person, it’s the chair in their department that’s like giving them teaching advice. And I’m like, “That’s bonkers, [LAUGHTER] like what they’re suggesting, no one would tell you to do,” but that person is just so gung ho that they know what that person needs to do, and usually it’s like, flat out wrong. It’s not even like halfway in the ballpark. It’s like completely wrong. So yes, I wish we could solve that.

Rebecca: And I think there are faculty in power, who can help to start to solve that, and we need to advocate for evaluations that reflect good teaching and evidence-based practices that in and of itself, will move the needle.

Chavella: Absolutely. I mean, I say the same five things over and over again, that institutions should be doing: the need to sort of monitor and adjust course assignment, you can keep an eye on what those loads actually are for people; to establish a policy for disruptive student classroom behavior, so that there’s some recourse for faculty who are dealing with students who are resisting; promote faculty development opportunities, and reward effective pedagogy, so actually make it a practice so that people know that these are the best practices, and that they’re actually rewarded for using them; provide training on how to interpret the student ratings, which the student evaluations are their own beast, which is why I separate that from implementing sound practices to evaluate teaching for tenure and promotion, that’s more of a holistic thing. And then some campuses don’t have teaching centers, or they’re overwhelmed with other things, or they have a specialty on something other than diverse faculty, or evaluating teaching, which is why I think places should also allocate resources for faculty to get that sort of support off campus, like every teaching center, they can’t be everything to everybody. And so I say those same things over and over again, those are the six sort of pieces of advice that I give to institutions over and over again, to sort of deal with the teaching inequities that women faculty of color, and a lot of other diverse faculty, face.

John: In this chapter. You also note that women faculty of color provide many benefits to the students besides the effective teaching methods that they’re using in their classes in preparing students for a future career and life in a diverse world. Could you talk a little bit about that?

Chavella: Oh, yeah, absolutely. I think that people get stuck on the idea of college being a place where students come, you teach them the ABCs and math, they come in, they go out and that’s the end of it. When you really look at the purpose of college, it’s actually a much more broad set of outcomes that we want for our students. Unfortunately, are more traditional colleagues are focusing on the ABCs and the math, but the faculty that tend to come from diverse backgrounds, including women, faculty of color, are focusing on that broader range of skills. So I’ll give an example just to make it concrete so I’m not just saying things that are abstract. The AACU has their essential learning outcomes. And whether you abide by these or not, it’s a useful framing. There are four categories. I think most people focus on the knowledge of human cultures and the physical and natural world. That’s where you actually learned the ABCs and the math, essentially. And then the intellectual and practical skills, people start inching a little bit into that category. So the critical thinking, writing, those things that skill, teamwork, but very few people actually focus on teamwork and problem solving, in terms of goals for college which faculty are trying to do. But there are two other categories: personal and social responsibility, and integrative and applied learning. And the personal and social responsibility are the things that are meant to benefit society. One of the goals of college is to set our students up so that they can actually do well in society, but also to continue society and for it to do well. So some of the goals there are like: civic knowledge and engagement, intercultural knowledge, ethical reasoning, foundations and skills for lifelong learning. So those are the things that our women faculty of color are also focusing on in addition to those other categories. The last category is about applying all of the other categories to the real world, which I mentioned in some of their pedagogy. So they absolutely are, like, “Great, you’ve learned the ABCs, you’ve learned how to do some math, how to communicate ethical reasoning, now we’re going to take a look at how does that apply to the water crisis in Flint.” So using all the things that they’ve learned to apply them to new contexts and to complicated problems. So they’re doing that as well. So that’s how they benefit society by making sure that they’re developing well-rounded folks, versus just teaching them the ABCs and one, two, three.

Rebecca: So we’ve talked a lot about the great contributions women faculty of color have in higher education. And we also talked a bit about some of the resistance and barriers that they face. What are some strategies that you offer to faculty of color to overcome some of these biases and inequities, or at least push against them, and give a little bit of a leg up.

Chavella: The other reason that I wrote this chapter is because in addition to wanting women faculty of color, to be able to stick their chest out and be proud, I wanted them to actually be able to be proactive and push back a little bit. Because the teaching isn’t just about the student learning, like these are people’s careers, they just depend on these things for their livelihood. And so the last thing I want is for them to face these inequities and then be out of a job. Essentially, you can’t just talk about student learning, and not talk about the actual reality of a pending review. So whether it’s a review for renewal, a review for tenure, or a review for promotion, and so I made it a point to have a couple of strategies in the chapter of what people can do to sort of deal with these things. And they’re, I don’t want to say basic, but they’re easily attainable, keeping in mind that they already have all this other labor on their shoulders and that institutions should actually be coming up with these solutions, but they’re not, immediately. So the first thing that I encourage people to do is to have a very intentional teaching narrative, which means most of the people that women faculty of color are going to interact with, they aren’t going to actually know the research on our teaching, they are going to have either a neutral or a negative view on our teaching. So you have to have a narrative that’s very explicit, you have to have a narrative that’s informing people, that’s teaching people, that’s educating people about what it is that you’re doing. So you need to be able to say, “I engage in these types of pedagogy, they’re evidence-based, here are the learning goals that I’m trying to achieve with these pedagogies, here’s how this is aligned with the university mission.” So you have to have a very intentional narrative about your teaching, you can’t just be casual about it, you have to be intentional, just to be strategic. And then you have to actually share that narrative. You can’t just sort of get it together for your own edification, and only in your circles that are trusted. You need to be telling that to allies, to administrators, etc., because that’s part of educating and informing people that what you’re doing is not being an agitator, or an outlier. Well, [LAUGHTER] you probably are an agitator or an outlier. But the thing is, you’re doing it right. So, [LAUGHTER] that’s what you need to be informed that you’re actually doing it right. So that narrative has to actually be floating around, because otherwise the only narrative out there is that you’re deficient in some way, shape, or form. And because the way that people currently assess teaching quality is primarily through student evals, which we’ve already talked, people don’t know how to do the numbers, the way they do peer reviews is horrible, you have to have some other sort of evidence that what you’re doing is effective. And so you have to document student learning. So you have to have a way that you’re collecting and analyzing and sharing data that shows that what you’re actually doing in your classroom is successful. And you can’t leave that up to someone else. Because those others probably aren’t going to have a lot of experience dealing with folks who have teaching inequities. They’re not used to it being make or break for your career. So you have to be in a habit of collecting your own data, or analyzing your data, communicating your own data on student learning. And it could be simple stuff, it could be like a pre-post test, maybe the first day of class, you give students like a 10 item quiz of things that they should know by the middle of the class, end of class and then you give a post test, it could be doing something similar at the beginning and end of a course session, you could have students write multiple drafts, and you do an analysis of an early draft, and you do one of a later draft. So it doesn’t have to be labor intensive. But you do have to have your own data. Because unfortunately, the data that people are using of student learning isn’t actual evidence of student learning. So those are the things that I would suggest that women faculty of color do until allies and institutions come to speed about the other suggestions that I made.

Rebecca: I love that you’re advocating building it into your process, that it’s not an add on, but can be really informative to what you’re doing. And therefore it’s just part of what you’re doing. Because otherwise it often feels like so much extra.

Chavella: Yes. I feel so guilty, sometimes telling folks like, “Yes, you’re juggling an actual teaching overload. Yes, you’re juggling a mentoring overload. Yes, you’re having to deal with all this resistance. And let me add this extra thing to your plate.” But it’s required, because it’s going to give you a little bit of space to reflect on what you’re doing, breathe, be acknowledged for it, instead of being punished for it, I guess, so to speak. But yes, very much so baked into what you’re already doing. So I like to tell people the easy lift things to do.

Rebecca: I like that strategy.

John: One of the nice things of this approach is that to the extent to which faculty are sharing teaching narratives about effective practice and documenting student learning, that can have some nice… well, in economics, we refer to them as externalities… that, while they benefit the students directly from the use of these techniques, to the extent to which he is shared with other faculty members who then can learn about more effective ways of increasing student learning, those practices can become more diffuse in the institution, which is something I think many of us would like to see.

Chavella: Absolutely. I talk about that explicitly, because that’s what I want allied colleagues and that’s what I want faculty developers to do, I’m suggesting things at the institutional level, for sure. But the things that people could do at an individual level are to mimic these practices to make them normal. So that it’s not just the diverse faculty or the marginalized faculty or the women faculty of color that are doing these things, but so that everybody’s doing it. So the more normative it gets it would benefit student learning and teaching all around, but it very much still would make it be much more of a mainstream practice, it would just be beneficial to everybody,

Rebecca: I think it’s helpful too to have a box of strategies that you can use as an individual and with your colleagues to kind of have a ground up approach as well as institutional strategies from the top down so that maybe we can meet somewhere in the middle. [LAUGHTER]

Chavella: Absolutely. I love the middle. I’m a social psychologist, so I love the middle. [LAUGHTER] I think so many things honestly get done at the middle. I mean, exactly because of what you just said. I think of an example of that, one of the things I was suggesting that institutions can do to deal with these inequities is for them to establish a policy for disruptive student classroom behavior. That’s very much one that an allied colleague could do in their own classroom, that a faculty developer could suggest to a whole bunch of faculty, like a cohort or two of faculty, that if the policy doesn’t come from the top, it can very much still come from the bottom. As people start to see it, it becomes more normative. Students start to realize different things help and inhibit my learning and different professors. It just makes it normative, that it’s not the wild, wild west, essentially, in the classroom.

Rebecca: I love this reflective approach too, in terms of having your own teaching narrative and sharing that, especially when sometimes you really do feel beaten down, taken advantage of, tossed around. It gives time and space and requires time and space to recognize success or to recognize that what you have done has actually made a difference and to see that other narrative.

Chavella: Absolutely, and it’s one of the things I love most about working with faculty is women of color will tell me like “Oh, you know, I do this thing in my class,” and they’ll describe just the logistics of what they’re doing and what they’re trying to do, and I usually have like a term for it. Like I’m like, “Oh, that’s XYZ pedagogy and like, that’s the goal” and they’re like, “Oh!” So they’re doing all this fantastic stuff, they just don’t always have the language for it, to be able to talk about it sort of out front. So I love being able to give them the language and say, “Hey, this thing that you’re doing that students are very clear that they hate [LAUGHTER] and are telling everybody that they hate, that this is actually the right thing to do, and here’s how you can communicate it to your colleagues that this is what you’re doing. This is where you’re trying to get students to go. And this is why it’s important for you to do it.” Those conversations. are the best for me, because people seem to just like intuitively know how to bring folks into the learning a lot of times from their own experiences either being taught well, or not being taught well as diverse folks. So being able to give them the language in the scholarship of teaching and learning has been a very powerful thing for people to experience.

Rebecca: One of the things I wanted to follow up on, is we talked about sharing the teaching narrative with colleagues, but what about sharing with students? Would you recommend that to women faculty of color?

Chavella: Absolutely. I always recommend this to my diverse faculty. And first of all, I have them put it on their syllabus, usually as an abbreviated teaching philosophy statement. There’s a lot of research about like transparency in learning and how it aids students learning. And I think what it does is it makes it really plain to students that what you’re doing is backed up in the research. So even if it’s not familiar to them, it’s an evidence-based practice. It also makes it really plain to students that the learning goals that you have for them, again, are backed up by the research, because some of the resistance that students give women faculty of color, sometimes, they’ll say, “Oh, this is your opinion, or this is an agenda.” It’s like, no, that’s not what’s going on here at all, I’m trying to actually build your skill in this particular way. And this is the goal, I’m not trying to convert you to a way of thinking. I’m trying to get you to achieve this particular skill. to have this particular outcome. So I always advise diverse faculty to put these things on their syllabus as a way of communicating to students that these are evidence-based practices, these are known and lauded learning outcomes. So I very much will always make sure that they engage in a particular practice on their syllabus. Again, it’s strategic, but it’s very helpful. [LAUGHTER]

John: And we can put a plug in for that we just recorded with Mary-Ann Winklemes, who talks about transparency and learning and teaching and the benefits that result from that. So that’s a nice tie in.

Chavella: Absolutely. Her work is what I’m usually reading about TILT. So yes, I love her work. [LAUGHTER]

Rebecca: You know, Chavella, I think we often see underrepresented faculty having a lot of struggle. But we also know that this group of faculty is really passionate about what they do. That’s why they explore different kinds of pedagogies and believe in evidence-based practices. What advice do you have to help us all see that joy in teaching and have a really positive way of looking at our roles as faculty members at our institutions,

Chavella: What I would really like to see and where my work has always existed, but where it’s about to go more fully on the front stage, like this is the backstage version of my work, is that I would love for this work to be more about faculty wellness, about faculty development and success, instead of just about faculty productivity. So I’m very much interested in whole faculty development. So work is one part of what we do, but we actually have to have full, rewarding, sustaining lives away from work in order for us to even bring the best version of ourselves and for us to be able to contribute at work. So that’s what I would like people to be much more open about in the front stage and to think about much more in the front stage, is sort of faculty wellness overall. And the timing couldn’t be better for these conversations. Burnout was already existing for a lot of our women faculty of color, a lot of our diverse faculty. The pandemic, George Floyd, like all of these things made it worse. And so maybe this is the point where institutions will really be curious to pursue it, as they see that people are quiet quitting and great resignation and burning out, browning out, etc. Maybe this will be the time for them to actually start investing in the development and the wellness of faculty as humans, not just as cogs in the machine.

Rebecca: It’s interesting when you’re framing it like that, Chevella, because we often talk about things being really student centered. And I’m always thinking like, “Why aren’t we making it people centered, because faculty and staff are also part of the bigger community of learning and making sure that learning kind of is happening up and down and around.” And that’s really what higher ed is about, but sometimes it doesn’t feel that way.

Chavella: No, it doesn’t at all, and depending on what day you catch me, [LAUGHTER] I’ll tell you… well I’m saying it in a flip way… I will say I care less about the students, I care more about the faculty. But for me caring for the faculty is caring for the students. So it doesn’t mean that I don’t care about the students and I’m not focused on them. I’m focused on them by being focused on the faculty. So I’m very, very, very faculty centered in what I do and staff centered as well, but just trying to shift the lens so that we’re not just only looking at students, because like you said, there are other parts of that equation.

Rebecca: Come to find out we’re all human.

Chavella: Yes, turns out. [LAUGHTER] Who knew? [LAUGHTER]

John: We always end with the question: “What’s next?”

Chavella: Well, again, my book is still forthcoming. So I have an entire book that’s for women faculty of color, about navigating these teaching inequities. So that chapter is just sort of a sliver of perspective shifting and strategic advice so that women faculty of color can be successful. And then the book is like a much larger version, a much more in-depth version, for how people can, again, have a shift in lens on their teaching, protect themselves from inequities. And there is a chapter in it about joy, about engaging in joy. So that’s the thing that’s what’s next, and I’ll continue to do things that promote for faculty to be whole, well, happy people, not just cogs in a machine. [LAUGHTER]

Rebecca: Yeah, I’m in it for the joy. Let’s have more joy. [LAUGHTER]

John: Joy is good.

Chavella: Absolutely.

Rebecca: We’re looking forward to talking to you again when your book is ready to come out.

Chavella: Absolutely. I’ll be back here with bells on ready to chat about it.

John: Well, thank you. It’s always great talking to you. And we’re looking forward to that next conversation.

Chavella: Absolutely. Thank you so much for having me on.

Rebecca: It’s always our pleasure.

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

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287. COIL Virtual Exchange

Studying abroad can help students develop intercultural competency skills to prepare them for a future in an increasingly globalized environment, but many students cannot afford international travel. In this episode, Jon Rubin joins us to discuss how collaborative online international learning programs can provide rich international experiences without the cost of travel. Jon is an Associate Professor Emeritus of Film at Purchase College. His media work has been displayed at the Museum of Modern Art and the Whitney Museum in New York City. Jon is the recipient of Guggenheim, National Endowment of the Arts, Ford Foundation, and Fulbright Fellowships. He is also the founder of the SUNY Collaborative Online International Learning (or COIL) program at SUNY. He is one of the editors and contributors to The Guide to COIL Virtual Exchange: Implementing, Growing, and Sustaining Collaborative Online International Learning, which was recently released by Stylus Publishing.

Show Notes

Transcript

John: Studying abroad can help students develop intercultural competency skills to prepare them for a future in an increasingly globalized environment, but many students cannot afford international travel. In this episode, we discuss how collaborative online international learning programs can provide rich international experiences without the cost of travel.

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John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist&hellip

John: &hellipand Rebecca Mushtare, a graphic designer&hellip

Rebecca: &hellipand features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

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Rebecca: Our guest today is Jon Rubin. Jon is an Associate Professor Emeritus of Film at Purchase College. His media work has been displayed at the Museum of Modern Art and the Whitney Museum in New York City. Jon is the recipient of Guggenheim, National Endowment of the Arts, Ford Foundation, and Fulbright Fellowships. He is also the founder of the SUNY Collaborative Online International Learning (or COIL) program at SUNY. He is one of the editors and contributors to The Guide to COIL Virtual Exchange: Implementing, Growing, and Sustaining Collaborative Online International Learning, which was recently released by Stylus Publishing. Welcome, Jon.

Jon: Thank you.

John: It’s good to see you again. Today’s teas are:&hellip Jon, are you drinking tea?

Jon: I’m actually drinking coffee, which I just brewed just in time for this interview.

John: That’s one of the favorite teas among our guests.

Rebecca: Definitely. I have an English breakfast today.

John: And I have an oolong tea.

Rebecca: Oh, nice, John. So we’ve invited you here today to discuss the development of COIL virtual exchange programs and your new book on the topic. Could you provide a definition of a COIL course for our listeners?

Jon: Well, I’ll define it really loosely. It’s a course where two professors engage each other, two professors, usually from different countries and cultures, but occasionally, just from two different perspectives and together they create a conjoined class where there are two groups of students who will later on meet spend 4, 5, 6, 7 weeks collaborating and sharing ideas.

John: How did the COIL program get started?

Jon: Well, that’s kind of a long story. I’ll tell the short part of it. But even that short part is fairly long. Well, my background, as you referenced at the beginning, was as a media artist and a filmmaker. And in a strange way, this led to my work with COIL. I was on a Fulbright in the country of Belarus over 20 years ago. And my supposed topic as a Fulbrighter was American Studies. But what I did is bring some digital video cameras, and I had my students make short videos, much like my freshman would have at Purchase college where I was teaching. And I noted that the videos that they made were remarkably different. And I don’t mean in terms of what was in front of the camera, because a landscape looked different. They simply made very, very different choices. And when I came back to the States after the Fulbright and tried to explain to my students what might have been interesting on my trip, they were generally not at all interested. So eventually, I showed them some of these short videos that my Belarusian students had made and they became very captivated. And all of a sudden wanted to know everything they could about Belarus, and I realized that my students in Belarus had communicated with my students in the US sort of unbeknownst to me, because I hadn’t planned this, and that it occurred to me that it would be interesting to then develop a dialogue, using video between my students at SUNY and students elsewhere, for example, back in Belarus. So I created over a period of time, a course called cross-cultural video production, and the structure of it was exactly that. The students would meet, although back in 2002, when we first did this meeting online was a stretch, there was no Zoom, there was very little way to actually meet synchronously back then. But they were able to communicate primarily through email and a little bit through Blackboard and agreed on a theme that they would explore together. And then what happened was one of the student teams on one side or the other would make the first scene of a video on that theme, and post it, 10 days later, the team on the other side was supposed to make the next scene of the video. And this continued for four to six scenes, depending on the different iterations I had developed. So the students were doing a strange kind of serial collaboration, a sequential collaboration, with a small amount of back channel communication, but primarily they were communicating through these videos. And it was a pretty wonderful process. It was not always happy because sometimes the students were actually competitive. In other words, it was kind of like, well, you think that’s strange, I’m going to show you something even stranger, or whatever. [LAUGHTER] They were very varied. They were all over the map, in fact. And since the US students, for the most part, had never heard of Bellarus, while the Belarusian students, of course, had heard of the US and had their own, sometimes mistaken impressions about it. These videos were really remarkable. And the course was exciting. The students were excited by it. And I sort of said, “Geez, this is a model of international collaboration. None of these students are getting on a plane. The Belarusian students probably could never afford to. This is maybe a new modality of exchange.” And I sort of then tried to find ways to propagate this model.

John: How did it grow out of your course to the larger scale SUNY program?

Jon: Well, this is again a long story to be kept short here. And it’s not even necessarily easy to answer that question, what I would do is first step back and say, to create a new program or to innovate at the university, and here I’m speaking generally, I’m not saying SUNY, is difficult. It’s something that I’ve learned, others have learned, that universities are inherently fairly conservative structures. They’re about setting standards, as are grades, etc., and degrees. And they’re a little bit hesitant to open their doors to something really new for fear that somehow, I don’t know, it won’t set the proper standard. And here I was with a model that involves a classroom in the US, in this case, it’s SUNY, actually collaborating for like half the semester with a class in another country, and their teachers and students had never been vetted, accepted, never paid tuition, nothing, they were just sort of partners in the interactivity. That, for a lot of people, was very strange. So to really get down to the nitty gritty, I sort of mounted a campaign, I guess, to do this, and my immediate peers and colleagues at Purchase college in the film program, were very supportive. But the direction this was going would have meant that they would have lost me partially or entirely, if I were to take over this new COIL Center that I had proposed. So they even were sort of against it, because they didn’t want to have to deal with their local repercussions of losing me. In the university context, you lose somebody, you might not get them even replaced. So there’s a lot of that kind of thinking. And so it was a campaign that lasted a couple of years. Ultimately, the man who was back then managing the international office at SUNY system was very, very sympathetic. And he helped turn this around by providing some direct funding at the system level. So it meant that my campus, in fact, could adjunct me. And that got rid of some of the fears of my colleagues, at least I wouldn’t just be missing in action, there would be somebody else who would be paid to take over my spot. And over a period of these couple of years, eventually, also, with the strong voice of a new provost, who arrived in the middle of this kind of conflagration, a decision was made that the SUNY COIL Center would be launched, I would be its first director. But at the outset, it was just me on three-quarter leave, and a tiny amount of money to hire a part-time student to help. So that was the format in which it launched back in 2006.

John: I think it was pretty close to the time when I first met you, when you visited our campus… you visited a number of campuses to talk about this… and you also sponsored a number of COIL conferences at your campus.

Jon: Yes, I think it was one of the good things, good ideas, although it was very difficult to pull off in the early days, because there was no staff or anything and doing a conference is a lot of work. But we began right away, in 2007, was the first COIL conference. And yeah, that was great. The first conference was almost entirely SUNY people, which is, of course appropriate, but many not from Purchase College like yourself, people coming from across the state. And this conference continued for about 11 years, and growing larger and larger and inviting people from a wider and wider range of people. The last COIL conference that I participated in was in 2017, and we had 450 attending. Whereas the first one that you attended, we had about 80 attending. So it grew. And I’d even say to this day, without getting too far afield, soon after I left SUNY, it was decided that maybe this SUNY conference was a bit too much for SUNY. And it should, in fact, become shared with other players at other campuses. And so an entity called International Virtual Exchange Conference was created. And IVEC, as it’s known, began holding comparable conferences, and SUNY kind of went out of the COIL conference business.

John: But more international partner organizations became active in it, so the whole thing has spread quite a bit since then, right?

Jon: Yeah, it’s a pretty remarkable story. Since at the outset, it was a few SUNY campuses reaching out to a few partner campuses around the world. I mean, it was successful in a way, but it was a bit of a battle all the time. For one thing, international offices on campuses… and this is not a SUNY thing, either, it’s somewhat of a US thing… they need to support themselves. And usually their institutions only offer limited funds and they actually generate funds by the international programs that they sponsor, whether it be their students studying abroad and paying them a fee, or in recruiting international students who pay a higher tuition, etc., there’s an economic piece in international education. Nothing wrong with that, but at the outset, nobody could find any economic piece to COIL. And therefore, getting international offices that were primarily dedicated to moving people out of the country or into the country to have this lived experience, it was difficult to convince people beyond a very limited engagement to support COIL at a deep level. So what was happening in those earlier years, say from 2006, to two-thousand, let’s say, 15-ish, was the COIL grew a little bit, little bit each year, rarely was any one school offering any large number of COIL courses, maybe three, maybe four, maybe five. So the number of students who was involved with this new practice was small. The good thing was that there were gradually becoming practitioners in different countries who understood the dynamics of these classrooms, which are quite unusual, although they overlap with online learning, in terms of both the software used and their, let’s say, dynamics, they were quite different because they were co-taught classrooms, and the process of the teachers engaging each other, and developing a module that they could comfortably share with both groups of students, that was quite radical. And so this was a kind of gestation period, I guess, where during this time, although the growth was slow, it was steady, and the knowledge was spreading. And more researchers began to get involved. Because people always said things such as: “Really, do students get anything out of that? or more typically, and more problematically, “Is this as good as study abroad?” which was a false question, in a sense, because nobody ever said it was as good as or better than as or anything as. It was really its own experience, it was really a separate matter. But of course, those people managing study abroad programs, felt a tad threatened by it. And in some cases, I guess I would say, looked down their nose at it, because in those days, anything online was looked down upon by many people, not all, but many. It was seen as an inferior kind of education. And so it did have these growing pains and had to prove itself, and it gradually did.

John: So people in international offices were worried about this being a substitute for their programs, but from what I’ve seen, it’s expanded the number of students who participate in international activities, particularly those students who might not be able to afford international travel, either in terms of the time or the financial costs.

Jon: Yeah, I mean, for sure it does. I don’t see any negative at all of that kind. But the problem is to do COIL requires not just the two teachers, but it requires some level of management or facilitation. Particularly, if you get past the first couple of early adopter faculty who just jump in and do it ‘cause they love it. If you want to grow it, you need somebody, usually now call a COIL coordinator, as a minimum, who actually has a job, it might not be full time, but part of their commitment is actually bringing together teachers from different schools, finding new partners, helping train teachers, so they’re comfortable working in this new modality. And that piece, which was central, had a price tag. And so as soon as you’re saying, “Well, we need a new hire,” all of a sudden, then all of the concerns of the institution come up and people say “How the heck are we going to do that? We’re going to let go of somebody else?” And you get the zero-sum game being played. And that was often really a hard piece at the outset. And in fact, I think one of the things that my position created was actually the reality on the ground that here was one person, at least, this guy Jon Rubin, who was kind of getting paid to do this. And as there were so few who are being paid to do this, that was important, then it was something that I began to focus on. In other words, the center of COIL, of course, are the teachers developing the collaboration and the students engaging each other. That’s what it’s about. But if the management piece isn’t there, then it won’t grow, and then it really will not be successful. So as the Director of the SUNY COIL center, I think I was one of the first people to focus on that piece and say, “Okay, what does an institution need to do to create a COIL program?” Not just how do you successfully do a COIL course but how do you develop a program? And I would say that this was successfully growing, but slowly. I would also say, without getting into the details, that after doing this at SUNY for 10, 11 years, I was beginning to see that things are happening in other schools, other countries. And maybe it would be interesting to help promote COIL at other institutions to find another way to help carry this work forward. So, in 2017, I retired from SUNY and began, what I wasn’t very confident, would be a consulting career. That is, I wasn’t really confident that anybody would call me up and ask for my services. Fortunately, I had one client very early on, Florida International University, who was already very enthusiastic about this, and hadn’t quite taken the big leap. And so I was fortunate, because they’re such an interesting University. So they hired me on as a consultant, right at this juncture where I really wasn’t sure it was going to happen. And then various things happened over the next years. I’m not sure which sub story to jump into next.

Rebecca: I’m sure there’s plenty of options, but we’re hoping you can talk a little bit about how the Guide to COIL Virtual Exchange got started, how did your book come to be?

Jon: This is interesting, and it was indirectly also connected to Florida International University. My colleague there, Stephanie Doscher, had developed a global learning program at FIU. And around this time, she published a book on global learning, which was an academic book, but quite successful. And she was in a conversation with her publisher, Stylus Publishing, who had recently heard about COIL and said to her, “Well, Stephanie, I think maybe it’s time for there to be a COIL book, who might be the right person to write it?” And she suggested me. And the irony was that, at this moment, and I don’t want to get into a dour story, but I was actually in a hospital bed. I had gone through a period where I had become quite sick, and it was somewhat mysterious. In fact, the illness I had, it wasn’t really clear what was going on. And I literally read this email from Stylus in my hospital bed. And I thought, “Damn, do I want to commit to writing a book while I’m lying on my back, and I don’t know whether I’m gonna get out of here?” So long story short, I wrote back and I said, “Give me three or four months, see if I’ve got my strength back, and if I feel good about it, then sure I’ll take it on.” And so indeed, I had a wonderful recovery, I was in fine shape. And by encouraging my friend Sarah Guth, who I had written a couple of chapters with, I convinced her to work on the book with me, which made me feel okay, because I’d never written a book. I’d written a few chapters, I can write, but a whole book was like, “Oh my God.” It was not something that my career had prepared me for. So we agreed. And what’s really interesting about that story is that we started to do this in late 2018. And as soon as we started to think about the book, we realized that some of the subjects that we’d like to write about, which indeed were: “How are institutions adopting this, integrating it, supporting their faculty?” …the infrastructure piece that had always been my interest, we realized there was not much research on that. There had begun to be research on student learning in COIL classes and related areas, but in terms of its integration and development, no. So we said, well, we’ve got to do research. So we spent really the first year of the project doing as large a survey as we could manage. And it wasn’t that easy, because it wasn’t commonly known who were the practitioners. That is, we knew a lot of people, but beyond that, there was absolutely no organization that listed who does COIL or virtual exchange. So, it took research to even find the people to talk to. So we did this, I’d say, rather extensive survey, it was a bit new to me, I’m not a trained researcher. So that was even a learning process for me. And we started to develop some really interesting data. We found there were only six institutions around the world, as best as we could find, that were offering 30 or more COIL courses in a year. And so our initial jumping off point was, how did it happen? Why did these six institutions, why are they more successful than others in terms of at least scope and scale? And we then started to flush out the book, and guess what, then the pandemic occurred. And so all of a sudden, we’re about, I don’t know, a quarter of the way, an eighth of the way, into writing this book, and everything changes. So we got kind of set back on our heels at first, as the whole world did. We didn’t really know what to make of it. No one did. We were all at a loss, but two things occurred. One is that a lot of people who frowned on online learning were all of a sudden forced to do online learning, because that’s all that was available. So there was a huge transition, and a great number of people, some against their will almost, others happily turning this corner finally, that became at least aware of the tools and processes for teaching online. And that had been a blocking point to COIL development, because it was a small minority of teachers who had those skills and that experience. And over the period of a couple of years, it became most teachers had that experience. The second piece being that mobility was frozen. So all the students who were able to be mobile, mind you, that’s only 5 or 6% of American university students, but nevertheless, they were either locked in place somewhere they didn’t want to be for two years, they had trouble getting back, and mobility kind of stopped. So a lot of the same international offices, who before were sort of pretending they weren’t there when I knocked on their door, were all of a sudden calling me up and calling others up and saying, “You know what, we really better learn this thing, because it’s something we can do during the pandemic. And it’s a way to keep international exchange going,” …which was actually strange for me, because did I really want to be responsive to people who are doing this only because they were forced to, in a sense, or in some cases, were actually describing it as a temporary pivot, when in fact, to me, I knew that to really do COIL well, would take a couple year commitment to really develop a program and develop training and professional development and find your partners and all the pieces of the puzzle. But nevertheless, I mostly went along with it. And so what happened was, I became a full-time consultant, I was sometimes working with six or seven schools at once, and I stopped writing the book, because I couldn’t do everything at once. Everybody’s hiding, everybody’s masked, nobody dares go out and see each other. And here I am working more than full time after I retired. It was just completely unexpected. And so just to sort of finish telling this part of the story, because it is a story, I put the book aside, mostly for a year during this time, because I couldn’t do it all. And then I said, I better get back to this book, because everybody’s asking for it. Now I have all these potential buyers of this book, all these people who need a guide, and there’s not a single guidebook out there. No one had ever written it. So I got back to work on the guide, I started telling people “No,” when they asked me to do a consulting job, and then I realized, “Oh, my God, the field has changed.” The people I was writing about two years earlier, well, they’re mostly still doing it, thank God. But there are a whole lot of newbies who are coming in the door doing this, and with a different attitude and mind than the people who had started this kind of movement. And that was mostly a good thing. But it meant that some of the research we had done, maybe wasn’t completely accurate anymore. And so still another challenge was how to really complete the writing of this book, once the pandemic experience had sort of transformed the landscape.

Rebecca: It’s interesting how the pandemic has forced many virtual or digital initiatives to mature at a very quick pace. [LAUGHTER]

Jon: Yes, definitely, not just COIL, but I think COIL was particularly well placed in a sense because it had been developed as a format far enough. So it didn’t have to be like created then, it was really a matter of being developed and extended then. But it was an issue for me through that period, and I would say up to this day, if people are doing this because it’s a pivot and because it’s a way to do something they couldn’t do anymore. What will they do when mobility returns and the pandemic recedes? Is this something that they will continue? Is this something that will change? How will this evolve over time? So at any rate, we managed to finish the book with that question totally, of course unanswered. The writing of the book was finished about a year ago, in 2022. It then took three or four months to go through the editorial process of turning it into an actual book, which came out in September of last year. And really that was, you could say the beginning of the first academic year that one might consider, although I don’t know if this is accurate, post pandemic, since that’s very arguable. Are we even post pandemic today? I don’t think so. But anyway, where people are at least trying to get their footing back on the ground, people were willing to get on an airplane, etc. And we’re beginning to move on. And so there’s some hypothesizing in the book [LAUGHTER] about the future. But I think the future that I was just talking about is only just arriving right now. And we’re just starting to see that future, which is soon to become our present. And it’s quite interesting.

Rebecca: I think it will be interesting to see how many people adopted the practice, maybe because they saw it as a pivot or a necessity, who may have been converted, [LAUGHTER] and want to continue that work moving forward. I think it’s an interesting space to be in. And we’ve seen it in some other digital spaces as well, that the adoption that was done out of necessity, has just really changed people’s perspectives on what it means to teach you what it means to collaborate and what it means to have certain kinds of experiences for students.

Jon: It’s actually been incredibly interesting, because what was also trying to happen at the same time, I don’t think it had quite the momentum earlier, was the idea of curricular internationalization, or internationalization at home. There are a number of terms, which are all speaking to a related problem, which is: very few students can study abroad. And should we only have that experience be what we call internationalization? And many people, and it wasn’t just people doing COIL or virtual exchange, were questioning that and saying, “No, no, we have to develop other practices and policies at our universities that will support that.” So what happened was a broader context than understanding, far from universal, but nevertheless, was growing. And so it provides context for COIL. COIL was often, when people started to think this way, it was sometimes a little difficult to say, “Okay, we want to internationalize our campus and the curriculum. But how do we do that? What does that mean? What’s a practice that will allow us to do it,” and COIL was so specific, that people could say, “Well, we can do COIL.” And so it kind of became the tip of the spear, a slightly aggressive [LAUGHTER] expression. But nevertheless, it was something people could grasp, they could see, they could act upon. And it could be part of, in some cases, a larger global learning program, let’s say. And that’s certainly the path that my colleague Stephanie Doscher took, she was doing global learning and then was doing COIL. And now she’s director of a COIL Center at FIU, very much like the COIL Center at SUNY, because these things are so linked. And what was really interesting is how it also expanded, and transmogrified, culturally. So let me give one example that’s really amazing to me. So in the earlier days of the SUNYi COIL center, for a number of reasons, we did a number of projects in Mexico and Latin America. And the projects we did partly came because we were able to get funding. At one point, the US Embassy in Mexico City had some funds to do something International and wasn’t sure what to do. So we kind of talked them into doing COIL, and some other opportunities came our way at a time when there was no actual funding for this, there was nobody providing funds under this name. So we did a number of projects, particularly in Mexico and Brazil, and to some extent in Colombia. But in those early days, even though we said this doesn’t all have to be in English, in fact, to do it with a US university in general, did need to at least be largely in English. So we had this, I would say asymmetrical relationship with partners in Latin America, where the students and, in many cases, the teachers were primarily Spanish speakers, working with us, some of whom spoke Spanish, but the majority didn’t. And so it was a really an unequal relationship. And it was something we talked about, we struggled with, we spoke of that it doesn’t have to be in English. And guess what happened during the pandemic, a lot of Latin American universities found each other and began doing Spanish and Portuguese language COIL, and it’s exploded in Latin America. In Latin America, I would say, best estimate, there is more COIL than anywhere else in the world. And it’s because they’ve owned it. And they do it in their own terms. The number of students in Latin America who are physically mobile, able to study abroad, is even less than in the US. And they have very much adopted ideas like internationalization at home. And by working between Chile and Mexico, or Bolivia and Uruguay or Spain, they’re doing really interesting work. And it’s become a real center for this work. Indeed, the IVEC conference that I mentioned a while ago, this year, is going to take place in Sao Paulo, Brazil. And one of the reasons is because there’s so much activity in Latin America. So I don’t know that anybody predicted this one, thinking about the future, but definitely, the movement has shifted, it has its own life. And so Latin America has become one of the centers of this work.

John: We do live in a global economy. I sat in on a class quite a few years ago with Susan Coultrap-McQuin, our former provost here, when she was teaching a COIL course. And the students were discussing their response to it and what they took away from it. And one of the things they mentioned is that they expected that, in the future, they’d be working with international partners in whatever sort of job or career they were going to have. And they saw it just as a natural part of their future lives. And one of the things that’s happened is the technology has changed to make these types of exchanges and collaborative projects so much easier than it was when you first started.

Jon: Yes, this is interesting… technology. Because I think it’s mostly, of course, to the present time, been all for the best. And you’re right. I mean, when we were first doing that video exchange with Belarus, the Belarusian students, the only way they could send their videos to us was when their university shut down in the evening at 8pm. The students would traipse into their IT office, give them, on some kind of disk, probably a CD at that point, their video. They would put it on send, and leave for the night. And by the morning, their videos would reach the US because it would take hours for each video to get sent bit by bit. So that’s an extreme case. Now we’re used to YouTube and streaming video. So it’s mostly for the best on almost every level. But I think there are a couple things that are issues. So one is, and I’m not the first to bring this one up, Zoom fatigue. That there is the issue of people having spent a lot of time in this modality and to some extent wishing to be where they could hug the person they’re talking to, having their physical closeness be available to them. So I think this is an issue. I don’t think it’s in any way in the way of virtual exchange and COIL. By the way, you asked me at the very beginning, what is COIL, let me just do a slight definition here, rather late in this podcast, because these are the two terms that people are primarily using now: virtual exchange and COIL. And so I’ll just say for myself, and I think many are taking this up, virtual exchange is the broader term, it means kind of any educational sharing primarily between youth, that takes place using this kind of online format. Whereas COIL is a more specific model that has particularly to do usually with universities, and with these conjoined classrooms where the students’ work is actually been done for credit, and where this central collaborative project is part of the deal. That’s why in the book, I call it COIL virtual exchange, because it’s to me, like basketball is a sport, so virtual exchange is like the word sport, COIL is like the word basketball. That’s the relationship they kind of have. And you can train and study for basketball, you can become better fit, maybe, for sports, but you can’t quite train for sports. So I think that’s a difference that holds. So at any rate, one of the issues going forward, one of the many questions, is this issue of spending too much time online going to negatively affect the future of this work? I don’t think it will, by itself. I think there’s enough dynamics to working in these collaborative groups, it’s exciting. That’s not going to go away, it’s different than talking to your sister on Zoom, because you haven’t seen her for a year, because of the COVID thing. It’s a different project than a lot of our use of it. But, in fact, real mobility is returning. And so I think there is a bit of tension, the tension that I described, that existed prior to the pandemic. And there’s some of that back. But many are also seeing, as you mentioned, John, earlier, that COIL also can be very motivating. So people do COIL, and then they say, “Damn, I’d like to study abroad.” Whereas before, it never even occurred to them that this was an option, either for one reason or another. So I think for a lot of people, they’re now connecting the dots. And they’re seeing these as two things that support each other. But in terms of technology, I just want to bring up a point, this has really been on my mind lately. So this is sort of getting to my current thoughts.These are kind of concerns, I would sa,y about the future, which otherwise I think is bright for this work. One of the issues with doing COIL or any intensive online engagement is the risk of what I call disembodiment, that is that we’re functioning intellectually and visually, but our physical bodies are sort of left out. And that’s okay. I mean, a lot of things we do are like that. But I think there is a risk, a general risk, that we don’t sense each other’s presence the same way online. And that’s why it’s so important in COIL courses for students to explore where they live, how they live, to look at things in their lived environment, food, etc. They really need to bring the lived life into the course even if the course is not about cooking. It’s very important to get this physical presence and sense of each other. It’s something to work for, but what’s happening now, and this is an audio only exchange. So there’s no way we can verify this on this podcast, but that very many people use digital backgrounds. And the reason is that where they’re sitting in their Zoom is a mess. And they’d rather not display their mess. So they create a digital background. Well, that’s fairly innocuous, but it does mean that that person is talking to you from something that isn’t a room any longer. It’s a creation, which could be anywhere. There’s nothing terrible about this, but I feel this begins to add to the disembodiment. You’re then seeing a kind of head or head and shoulders that isn’t in a real room, but is in a virtual space that doesn’t really have much character. And now I want to make the leap into the future, the paranoid future, maybe. And it’s a topic that we’re all talking about too much, but I just going to try to connect it to COIL. So it’s AI, this is the topic of the month, whatever, everybody’s talking about AI and they’re talking about from many different angles. But what is beginning to happen through AI, and it’s not, I think, the main venue of our conversation, generally, is that AI added to other tools, graphic tools, visual tools, can actually change the way we look. And I have a concern, I was in a Tik Tok exchange with somebody and they demonstrated to me something called teenage look, which is not available on Zoom, it’s still being played within Tik Tok land, and it’s very scary. Teenage look literally scans you and makes you look approximately 20 years old. And it does it so well that it’s stuck to you. So you talk, you stand up, you turn around, you’re 20 years old at all moments. It’s not like an avatar, where there’s some kind of goofy little figure that represents you in some bad 3D world. This looks like you, except young. And I don’t know what it does if you’re already very young, I haven’t explored it that far. So my concern is, and I realized this is going down a very small rabbit hole, but I think it’s not irrelevant. What if we’re in a world in a couple years, where the people we talk to in Zoom are in a completely illusionary background, and the face we’re looking at is not them either. And yet, we cannot tell. We cannot tell that this is a facsimile. If we reach that kind of point, I do have concerns that this model of COIL virtual exchange could be undermined, just as a lot of our reality and truth is being undermined by lies and fictions that are being proposed as reality. And I think it’s an interesting moment at any rate.

John: But instructors could still address some of those concerns by bringing in aspects of culture that would not be faked into the assignments or the interactions that students are doing. So in a world in which we do have that fake reality for any synchronous interactions, I think there still could be a lot of benefits from the cultural exchange, as long as that remains a substantial focus of the courses.

Jon: Yes, there are a lot of creative ways that this could be utilized. So I’m not trying to blanket speak from the negative. There have been tools before, what was that tool? Second Life? …where people were existing, in a much cruder, three dimensional space. And some people took great advantage of it and did some really interesting things. So I think if you have enough of a grasp, and you’re doing it very consciously, it could be very interesting. Sometimes I’m beginning to feel that unless I can go up and touch somebody, I don’t know if they’re real. And I’m just saying, in the future, that I think some of the great advances we’re making with technology may be setting traps for us at the same time. And so we’ll have to be that much more ingenious, to keep the real and the unreal. And I think there are other issues around virtual exchange, some of which are more promising. One I’ll just throw out, which is beginning to be taken up in a small way. When I first started doing COIL, I actually had a conversation with the same man up at SUNY, who helped get this thing going. And I said, it’s interesting, because I think what we’re doing is partially about diversity, and being with and meeting with people who are different than us. Shouldn’t we talk to people who are beginning to start diversity programs, back then this was a, let’s say, much less advanced element of the university than it has become. And my colleague said, “Oh, no, we can’t do that, because then we’ll be competing with them and maybe horning in on their territory.” And so it was like international and diversity were, because of funding, partially, seen as competitors for cash to run their offices, which is, again, the problematics of university life. But that always stayed with me. And I think I’ve seen a few examples, and I’ve tried to promote when I do a consultation, that you don’t have to do a COIL with somebody in another country. You can do a COIL with somebody in another state. You can do a COIL with somebody in another town. You can do COIL with somebody three miles away, that’s living a really different life than you are because rural and urban are so different in our country. The idea of bringing difference together through this channel, I think, has a lot of potential beyond the international. And I hope that gets developed, it’s a little bit of a question of international has defined itself as an element of higher education. And to some extent, I don’t know if it will want to back up and say, “Well, what we’re doing applies locally too.” I think some see that and some don’t. So, I don’t know, this is to me the sort of new world of COIL, which is edging into some plus some minus, but it’s generally growing. And just one other thing I have to put a plug in for, because it’s important, I think, to the field, and certainly where my energy has been lately. As I was doing this consulting work I was speaking about earlier, the first thing that would come up if I was, let’s say, engaged by an institution that was very new to this was “Well, with whom can we do this?” Now, of course, there we are just talking international again, so I’m backpedaling a little bit. And I realized that there was no place really where you could find who else was doing this. Now, certainly, the SUNY COIL Center had a global, and has still, a global partner network. And so there was a way through, if you’re at SUNY, where you could reach out to partners. There was a structure in place, but there wasn’t anything like this for a small community college in British Columbia to know where to go. They had no place. So I got this idea and worked with some colleagues and a programmer. And we started to build this website, which at the initial stages, it’s called COIL Connect for virtual exchange, it’s just coilconnect.org, if you want to find it. The purpose was to just create a directory of COILing institutions, so that you could go to this website and look around and say, “Oh, here’s somebody in Turkey that’s doing this. Here’s somebody in New York that’s doing this.” It was just to be a directory, but the website has grown, and we’ve added partnering tools to the website, and a number of other features. So it’s become a pretty interesting hub. There are now 260 universities that are members from something like 40 countries. There are something like 1500 individual members, I think it’s grown so fast, partly because it’s free. So it makes it easy, which also might make the longevity of the site a little questionable. We’re trying to figure that one out right now. We grew so quickly, with so little funding that we need to find some way to bring in some funding to keep it growing. But anyway, at the moment, I think it’s an interesting place to visit. If you happen to be hearing this podcast, and curious who the heck is doing this stuff this guy’s talking about, you can go there, and you’ll see a lot of data. The site is primarily user created. That is, the site opens the doors to individuals to indicate what they’re doing and to share it with the world. And so there’s a lot of data, a lot of courses, a lot of institutions, a lot of individuals sharing what they’re doing in this field. So I invite you all to come visit the site when you have a chance.

John: And we’ll include a link to that in the show notes for this episode, so that people can just click on the link and go there. Would you recommend that institutions that are thinking of building a COIL program or creating a COIL program should perhaps pick up a copy of your book? And maybe take a look at the site?

Jon: Yes, of course. Yeah, it is still the only real guide. There are now some other books coming out, I think. But I think both of those would be helpful to doing this, and engage with other people who are doing this, especially who are doing it successfully. There’s a lot to learn about how to develop and manage a COIL initiative or project. And it takes a little learning, a little training, and there are now a lot of people out there doing that. Indeed, on the COIL Connect site, there’s a small area that we’re growing called organizations that support COIL. And if you go to that particular menu item, you can find about a dozen organizations that will provide professional development and other support for new initiatives, which is, I think, a key piece when you’re trying to get something rolling. And yeah, buy the book, for sure.

Rebecca: So we always wrap up by asking what’s next?

Jon: Well, I think I kind of jumped ahead of you here, because I was sort of doing a bit of “what next” already. I think. So I am not sure beyond the things that I’ve said. For me, what’s next is actually trying to be a little more retired. I mean, I supposedly retired almost six years ago now. And yet, I’ve been probably just about as busy as I was when I was at SUNY, and trying to find that balance is not easy. I’m a slightly compulsive person. I’m still involved, obviously, with this COIL thing. I’m trying to step back very, very slowly, but it’s hard. And I love kayaking and bicycling, and so I’m trying to do more kayaking and bicycling, but right now in March in Brooklyn, neither of those [LAUGHTER] are ideal endeavors. So sometimes I try to escape to places that are warmer, so where I can do that. So I don’t know. That’s not really what you’re asking, but that’s gonna have to be my answer for now.

Rebecca: I think it’s a good answer. I hope that you’re able to really embrace the authentic retired experience soon. [LAUGHTER]

Jon: Whatever that is… it’s definitely trying to find a balance and people talk about this. I’m finally enmeshed in this point in life where I don’t want to give up the work I’m doing entirely. I’m not going to. But yeah, once I put my toe in pretty soon I’m swimming and that’s the problem.

John: You’re benefiting a lot of people and as long as you enjoy doing it, we’re awfully grateful that you are.

Rebecca: Yeah, we’re glad that that’s part of your retirement plan.

Jon: And thank you for inviting me to this podcast.

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

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283. Neurodiverse Hiring Initiative

Neurodiverse students often struggle to get co-ops, internships, and their first job because they face significant social barriers during the process of securing such opportunities. In this episode, Kendra Evans joins us to discuss a program at the Rochester Institute of Technology that helps this population of students build the skills needed to navigate the hidden rules of interviewing and supports them through their internship experiences.

Kendra is the Coordinator of the Neurodiverse Hiring Initiative (or NHI) at the Rochester Institute of Technology [RIT]. NHI facilitates myriad programs that build the confidence and job readiness skills of autistic job seekers, provides guidance and support to employers, and creates unique opportunities connecting hiring managers with RIT’s highly-skilled neurodiverse applicant pool. Kendra is pursuing her MBA to better make the business case for neurodiverse affirming workplaces.

Show Notes

Transcript

John: Neurodiverse students often struggle to get co-ops, internships, and their first job because they face significant social barriers during the process of securing such opportunities. In this episode, we discuss a program that helps this population of students build the skills needed to navigate the hidden rules of interviewing and supports them through their internship experiences.

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John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

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John: Our guest today is Kendra Evans. Kendra is the Coordinator of the Neurodiverse Hiring Initiative (or NHI) at the Rochester Institute of Technology [RIT]. NHI facilitates myriad programs that build the confidence and job readiness skills of autistic job seekers, provides guidance and support to employers, and creates unique opportunities connecting hiring managers with RIT’s highly-skilled neurodiverse applicant pool. Kendra is pursuing her MBA to better make the business case for neurodiverse affirming workplaces. Outside of RIT, Kendra is a community organizer and serves on various boards. She has three teenage children and a springer doodle puppy, loves her Peloton and logic puzzles, and her last meal would be a soft pretzel and an IPA at a ballpark, preferably Wrigley Field. Welcome Kendra.

Kendra: Thank you for having me.

Rebecca: Today’s teas are: … Kendra, are you drinking some tea?

Kendra: I am drinking some tea. I was going to Ted Lasso you and saying I’m really more of a coffee gal. But for the occasion, I’m having a little Earl Grey here in the afternoon.

John: Many of our guests do drink coffee or Diet Coke or water.

Rebecca: I did have a silent share. I don’t know if you saw but I was cheering for the tea. I’m so excited that you had tea. [LAUGHTER]

John: And I have Prince of Wales tea today.

Rebecca: And John and I are on the same page because… this is very unusual… but I have the same tea as John.

Kendra: Well…

John: I think that’s the first time in over 280 podcasts.

Rebecca: We chose them independently, and then realized we had chosen the same.

John: We’ve invited you here today to discuss the Neurodiverse Hiring initiative at RIT. First, though, could you tell us a little bit about yourself and your path to becoming a coordinator of this program?

Kendra: Sure. I actually started my career as an elementary school teacher and started off very early, realizing that my training, my master’s degree in education, didn’t actually prepare me for the students in my classroom. And so I went on to get a number of different certifications for the teaching of reading to dyslexic students, for a Lindamood-Bell training for processing disorders. And the more I broadened my skill set for working with learning differences, the more and more I kept coming in contact, and was being referred to work with students on the autism spectrum, mostly because of my passion for executive functioning, and how to basically improve those skills in everyone. And so I started as an elementary school teacher, I did that for a few years, became a learning specialist. Then when we relocated to Rochester, I opened my own small business. And while I was working in my brick and mortar social learning environment, RIT found me, my supervisor, Laurie Ackles, and the rest is history. So that’s where I came from. And then of course, I can tell you about the program itself. But that’s my trajectory was basically I’ve taught students pre-K now through higher ed.

Rebecca: You’ve hinted a little bit at your passion towards this work. Can you tell us a little bit about the origin of the initiative?

Kendra: Sure, well RIT started helping students transition from high school to college back in 2008. And one of the reasons that many students choose the Rochester Institute of Technology is because of the career and cooperative placement, we have a very robust, it’s like an apprenticeship program. In order to get your degree and most of our majors, it’s required that you have onsite experiential learning. And after my team had really moved forward in helping students with their social and their self advocacy and executive functioning, and all of the things needed to succeed for the academics in college, we realized that many of our students, even though they had come to RIT for this job experience, were unable to get their foot in the door. And therefore, when you can’t get your co-op that’s required, even though you’ve successfully completed all of the other content area requirements, they weren’t graduating. So this became the next barrier to employment and purpose and belonging in that meaningful adult life that we’re hoping all of our students succeed at. And so, thankfully, we have a gift funded initiative, thanks to the many parents that are very supportive of the work that we’ve done over the years. And so in 2018, we received this gift and pretty much were given carte blanche in order to do the work as we saw what our students needed and what employers were looking for. And in 2018, we started getting our students those first co-ops by partnering with employers and working on job training, and it’s gone from there.

Rebecca: Can you talk a little bit about some of the barriers that you indicated that the students were having or facing trying to get their foot in the door for those co-op experiences?

Kendra: Sure. Well, interviewing is still a dominantly social process, right? We have to pick up on cues. We have to modulate our voice, we have to code switch, we have to dress appropriately. There’s all kinds of unspoken rules that our students are not prepared for. Even though they have the same hard skill set from RIT that their peers have, the social barriers were just really great. And so that’s one of the main difficulties with our students. Also, job descriptions can be a barrier for my students as well, because if employers are not distinguishing between “must-have” skills and “nice-to-have” skills, my students will often not apply to something if their exact major isn’t listed, if they’re like, “Oh, I’ve only had one course in C++, I haven’t had two, maybe that’s not enough.” Those were things that were keeping my students from even applying. There’s also things on the employer side that in addition to the way we’re looking to interview, when we’re looking for a best fit, that concept of best fit in the social aspect of the interviewer can inadvertently exclude this highly skilled talent pool simply because they don’t necessarily give you a warm and fuzzy, let’s say, or they don’t answer a question in an expected way. And so I often make the business case for: “Are you looking for expected? Aren’t you looking to get a job done and bring innovation, let’s talk about what is unique about my students, what they’re bringing that you already want, and what’s going to be different, that’s going to set your company apart.” And so those are some of the barriers in how I work with employers and with students to make that match and just make sure that we’re all speaking the same language,

John: what are some of the skills that the students you’re working with have that would be useful that are not generally recognized in an interview,

Kendra: There are so many. My students are passionate intellectual problem solvers. And I’m not saying that the rest of the RIT students aren’t. But that is definitely something that I will put forward. These are individuals who strive to do their best, they look at problems differently, and they’re going to stick with it. There’s a problem to solve, they’re going to follow it from beginning to end. I often say, and this is very general, but I’m neurotypical, I’m an extrovert, I’m going to spend time at work doing things not always just my work. Whereas I will tell you that my students can hyper focus on that task at hand, and they’re going to work very efficiently to get it done. So there’s just a multitude of things I could talk about, but their problem-solving skills, their stick-to-itiveness. And just their different way of approaching a problem. We don’t all want to be the same. It inhibits the creative process. And if you want to be innovative, we all know that you have to have creativity and a bunch of minds coming together.

Rebecca:So it sounds to me, based on what you’re describing is that you’re helping facilitate matching students to opportunities. Is that the role that the initiative is taking? How are the students getting the placements?

Kendra: So my role, when I describe it, it’s really three main goals. The first is to work with our students, to talk about those unspoken rules, to make them more job ready. The National Association of Colleges and Employers have identified 16 skills. So I work to let them know, “Hey, you’re actually being judged on these things. Let’s talk about them. Let’s practice and let’s teach you how to talk about your experience,” because oftentimes, they don’t realize that they have that. So I work with the job seeker. I work with the employer to implement universal design, so they’re not excluding anyone. And so actually, universal design helps all employees, not just autistic employees. And then yes, I’m the matchmaker, the bridge, the pipeline between the students and the employer. And we come up with creative ways to do that, including reverse job fairs, we partner with our career services office, we have information sessions that are low sensory and low stress, that’s a lot of what we do, is just to make sure that this is an environment that models best practice and how my student is going to be the best performer for your company. So those are the three main aspects of NHI.

John: You mentioned reverse job fairs. Could you explain what that is for people who have not heard of those before?

Kendra: So at RIT, we call it an affinity reception. And if you can picture a job fair, think back to our first jobs where you go into this large auditorium, you have 250 employers, and all the job seekers are dressed in their blazers like I happen to be today. And they go up to their 30 seconds of fame where they’ve got to give an elevator pitch, they got to wait in line, your recruiters are tired and cranky, and the sound is cacophony. It’s a lot. What we do is we bring our students and they sit at the table, we have fewer employers that are coming around which the students get to know who they are ahead of time. We prep for all of that. But then the employers circulate around the tables to our students as opposed to the reverse. And I’m also there as a facilitator to reach out to the employer: “Who are you? What is your name?” It makes the introduction. So I am frequently the matchmaker in all of these situations. And it really lowers the sensory overload, it reduces the stress factor, especially if you know who you’re going to see, you can prep for it. And you also don’t have to navigate, moving around, bumping into people, the crowds, the noise and we, even in that space, have a breakout room as well, so that students can take a break from the table, go refresh, have some water, regulate ourselves, and then come back out and do it again. So that’s kind of the theory as opposed to students coming to you, you’re coming to the job seeker.

Rebecca: We often talk about universal design for learning in a classroom setting but you were also talking about universal design in this interview setting. Can you talk a little bit about what that looks like?

Kendra: Absolutely. Just like we would translate an accommodation plan from college to career, the concept of universal design is universal, really. And so in this particular case, things that are very helpful for my autistic jobseekers, which I’ll be honest, very helpful for me, things like, “Could I please have the questions in advance so that I can prepare my best answer?” I’m not going to be surprised and therefore anxious and shut down when we’re going to have our conversation. Things like being able to disclose if I need to have a fidget under the table, and why I’m doing that, being able to talk about the lighting in the room, or like, “Where am I going to go? What can I expect? Who’s going to be there? How long is the day going to be?” …just various things like that. Those are some very small modifications to the process that universally help any job applicant feel comfortable, and therefore bring their most authentic and best self to the interview.

Rebecca: Sounds a lot better to me.

Kendra: Indeed. Ideally, we want an interview to be where we’re learning about each other, we’re learning about the job to be done, and we’re both assessing if we think this is going to be something that we want to engage in together. And the balance of power is always off in those interviews anyway, and especially for the first job out of college, or even co-ops, or before that, right? I’ve only been in college for a year and a half. And my students are already interviewing, right? They’re 20 years old, they’ve never had a job before. And now they’re going into this big data analyst co-op position. That’s a lot of stress for anyone. So anything we can do to minimize the stress and maximize the ability to share the skills that I have. And that’s another thing that companies are doing as well, is changing the interview process, so that instead of all of the questions, it’s “Alright, we’re going to bring you to campus, we’re going to give you a problem, we’re going to have you work on it with some of our other applicants in a team. And we’re going to see how you solve a problem, as opposed to how you talk about how you solve a problem.” So it really is much more skills based. Another thing that if you’re going to have not only getting the questions in advance, but breaking those questions down and making them single step, so that I don’t get lost in some huge, rambling answer is very helpful and making sure that they are less open ended and more, “What is the skill I’m trying to assess with these questions?” That’s another Universal Design tactic that helps a lot. And then one last thing that I’m seeing more and more companies use is, are platforms like HireVue, where they can record their answers. The virtual world, this way nobody has to fly to the new Microsoft campus anymore, we can do it from the comfort of our home offices and have as many recordings as we want. Again, all of us misspeak sometimes, it’s nice to have that do-over because I really am trying to showcase what I can bring to your company and my students bring a lot.

John: So it sounds as if employers are starting to recognize this and learn new skills. What role do you play in helping them learn alternative ways of interviewing?

Kendra: It really depends on the company. And we work with big anchor companies. I’ve talked about Microsoft, I’ve taught SAS, Southwest Airlines, they’re now big players in the field that are realizing that diversity, equity, and inclusion isn’t diverse enough if it doesn’t include neurodiversity. So there are some big dogs in the field that are bringing their HR programs, and they’re really working to make sure that they’re doing best practice. Companies like that will often come to me and say, “Hey, we’re doing this, who do you have for me in these fields?” And I am, in that case, mostly just a matchmaker, I help shepherd my jobseekers through the program. I check in with the recruiter: “How’s it going? Where are they in the process? Do you have any questions?” And I’m a matchmaker to make sure that that pipeline is direct, and they’re getting who they need. There are other companies, and these could be startups, these could be other big companies, but they come saying, “Hi, I’m an HR manager, I’m a data analyst, I’m someone right,” it could be anywhere in the company, that they have someone in their family in their network who’s autistic. And they realize, hey, this is something that would benefit my workplace. This is something that would benefit my person, what can we do? And so if you’re at the very beginning phase, I do a lot of nurturing with those companies talking about where can you get more information? Who are the models that you can look at. I’m here for a consult, do you want to interview some of my students, because a lot of what I do at that stage too, is destigmatizing. Autism, it is a spectrum, and so some people come in thinking that, “Oh, I’m going to do some charity work.” And that’s not at all what we’re doing. In fact, at this point, I’m doing you a favor. This is a talent pool in worker shortage. Trust me, companies really get it at this point in time.

Rebecca: You’ve match made, they’ve joined an organization for their co-op for their experience, how have you worked with companies to help that onboarding process and to make sure that they have a good experience once they’ve gotten the experience?

Kendra: One of the wonderful platforms that we partner with is an organization called Uptimize, and they do online trainings for employees, employers, and they have online training modules. I always give the disclaimer, we don’t know each other well, but I’m a highly critical person, and I hate to waste people’s time. So I don’t often send out professional development if I don’t truly believe in it. And I’ll tell you that I did these modules that were shared with us by Uptimize, and I learned things. And so one of the things that we have with them, because they have a whole suite of trainings, but we have Neurodiversity 101, and a basic module for hiring managers, for HR professionals, as well as supervisors. And so when a company is ready to take our students, I can give them unlimited licenses to share with the team, to share with the executives to share with everyone to try to build awareness, because the truth is, with the increase in diagnosis of autism, we’re all working in neurodiverse teams already, we just don’t always know it. So again, universal design is helping who you already have, and also opening up this talent pool that you’re not accessing currently. So there’s widespread benefits, and I’m giving it to you for free. If you want more, you can then go partner with Uptimize, and they’ll do all kinds of accessory training. But here’s a great introduction that we can give to our hiring managers. I often talk to them ahead of time before they take one of my students. The two main barriers once I have the job with you, would be housing, and transportation, learning how to navigate a new city, being comfortable navigating it, figuring out where you’re going to live for these 10 weeks. I remember doing that as a neurotypical, A-Type 20 year old. And so that’s hard for anyone, it’s exceptionally hard for my students. So that needs to be considered. companies aren’t really providing housing or transportation now, but if you’re going to boast about your neurodiversity hiring initiative, you at least need to have answers for me on how you’re going to direct them to these housing sites, here’s what we’re going to do, how is that going to work. And then I also just help make sure that my students are following through on all the onboarding paperwork and things from my end. And then if you’re an employer that we have a partnership with, I’m available to you. I’ll tell you that most of them don’t reach out to me during the co-ops, but I’m here. So if we need to troubleshoot, if something’s going better or worse than you expected, let me know, let’s take it to the next level. It’s about being the best supervisor you can, regardless, and I’m just an extra tool when you work with my students.

John: It’s wonderful that you have this program at RIT. But is this very common in the rest of academia?

Kendra: Well, there are about 75 to 80 programs across the country that are working in various ways at various levels, some are brand new, some have been around almost as long as we have, in order to help support students through this academic process of college. The goal of college is education, of course, and meaningful employment would be my objective at the end of college. So not all of them are handling it in the same way or have the same programming that we do. But that’s in total, there’s about 75 to 80 across the country at this moment in time, that support through the transition from high school to college. And just as I said, we started with that as well. And now we are helping transition into the workplace.

Rebecca: You mentioned early on about feeling not prepared to support the students you had when you were an elementary school teacher. And I have heard this many times, a faculty member at a college or university saying the same thing, maybe not prepared to teach [LAUGHTER] and then also not too prepared to support this particular group of students or many sets of students that are very different from one another. Can you talk a little bit about strategies that faculty might want to be aware of that could help support students like yours more effectively?

Kendra: Oh, absolutely. The more partnerships we can have with our professors and across campus, that’s one of the things when we talk about where this program is going, that’s something that is critically important, both to the academic success, and then, of course, into the workplace. So my students do very well with written communication, typically, and since most of us are using some kind of my Mycourses or online shell for information, please go ahead and upload those PowerPoint slides, please go ahead and put your notes online. Those are not crutches, if you will, those are actual accommodations that are just best practice. I let you all know that I’ve already got a master’s degree. I’m working on my business degree now. And I’m a graduate student in business. And I get that, as a neurotypical, like that’s just best practice so that I can go further than these notes. Doing those kinds of things, super important. Setting up a culture in your classroom where you can take a break if you need to, and just saying that out loud, so that it’s kind of a culture of the classroom, being aware of what could be overstimulating in your environment. In our lecture halls, it’s not as if we have a whole lot of control, but if you’re in a smaller setting, to just go ahead and look at those things. And sometimes some of us talk more than others. I talk a whole lot, we can have a neurotypical person that’s going to suck up the air in the room. That’s something that we’re used to. Giving students strategies ahead of time or if you notice that, pulling them aside, because they want to be their best selves. I’m constantly raising my hand because I love your topic. I’m very excited to please and I want to engage and if you say something, “I notice how excited you are Kendra, if you could pick just two times that you’re going to share out loud during class, and then write down everything else and email it to me, you can give it to me after class.” It’s just basic classroom management kinds of things. And it’s training our students not just to be good students, but to be good citizens, and to be good employees. And it’s how do we do that give and take that maybe some of us take for granted that we learned turn taking, and we were really good at it, and sometimes people need to be encouraged to take more turns, that would be the other end of the spectrum is that when I’m teaching my career ready bootcamp, the reason that I’m here, I usually have those two different groups. And that’s true among neurotypical people as well. So if I’m going to suck up the air, give me some strategies, so that I’m not alienating my classmates and I’m still engaging. And if I’m too afraid to talk, tell me how you want to hear from me, I can email you before class. Give strategies that show that you want them there and that teach them how to be part of the mix, regardless of whether you’re an introvert or an extrovert, or a neurotypical or neurodivergent. Those are some of the really best practices that I can say: share all of that written material, [LAUGHTER] and make sure that you’ve created a culture that just meets people where they are. And like I said, this is universal design. It doesn’t matter if you’re autistic or not. These are just best practices that help everyone. This is something I’m passionate about, and it traces back to my earliest days as a first-grade teacher. As I told you, I went through Orton-Gillingham training to teach dyslexic students because I came out with a master’s degree, and then had no idea how to teach reading. I had no idea what I was doing. That’s whole language, it’s all the stuff. And when I would come back from this very intense training that is specifically for dyslexic students, and I wanted to teach it in my private, high-end, elementary school, I had to justify why I was doing that. Well, why does my student need this particular program, and I was able to say, “Orton-Gillingham breaks language down into pieces. And if I teach this way, it’s the way that this particular subgroup requires in order to learn how to read, we’re keeping reading from them, if I don’t teach it in this one way, but for everybody else that gets it broken down, this is helping them with all of that language that you’re going to hit later on… the words that are not first-grade words, they’re going to be able to decode it, because that’s how their brain works, and I’m just giving them new pieces of the puzzle.” And so when I talk about how I’m teaching reading to first graders, or how I’m teaching job readiness to 22 year olds, it’s the same idea. It’s just: how do we help everyone? …and tailoring our design to be more inclusive, it’s just what we should all be doing.

John: Right now we’re running a reading group that focuses on Inclusive Teaching by Viji Sathy. And Kelly Hogan, and much of what you’re describing seems like the type of structure that they encourage people to use, and small group discussions and providing ways for all students to be comfortable. And we’re seeing that a lot, that there’s so many things converging in terms of things that are effective in helping people learn show up in many different approaches in terms of studies of how we learn, studies of effective teaching methods, studies of creating an inclusive environment. And pretty much all these methods benefit all students, but they particularly benefit those students who don’t do as well without the support provided. And it sounds like this is another form of inclusive teaching.

Kendra: It is. I couldn’t agree with you more. Regardless of the age, we all need to feel safe in the environment. And I’m not going to feel safe if someone’s interrupting me or talking over me. I’m not going to feel safe if I don’t feel like the teacher wants to hear what I have to say. I’m not going to feel safe. If I don’t understand the information or I have sensory overload. It doesn’t matter, we all need to feel safe first. Second, the next buzz would be belonging in higher education, and how am I connecting to my peers and connecting one on one to either my teacher or my professor? How is that working? And then you have the content that comes after all of that. So we really do have to work on our classroom management, we really do have to work on that personal relationship with our students. And then it’s the same in the workplace, we need a safe workplace where I don’t have to mask but I can be my authentic self and therefore I can bring my whole brain capacity to the job, I’m not worried about if somebody’s going to notice something about me or I’m going to feel uncomfortable or they’re going to feel uncomfortable. It translates across the lifespan of a learner.

Rebecca: And most of these things are not difficult.

Kendra: You’d asked about my relationship with either professors or with employers. And I’ll go back to the employer piece because the concept of ADA and IDEA can be scary and intimidating to human resource managers. And so when I talk about what is a reasonable accommodation for my students, most of the time, it’s me asking for a supervisor to just be a very direct and explicit supervisor. It’s things like: can they wear their noise-cancelling headphones while they’re working to kind of drown out some of this din? Are they able to work at home? Are there hybrid options that are available? Is it okay if they take their shoes off under the desk? These aren’t even things that cost the employer any money. These are just sensory regulatory issues, and then it goes into things like: Can you please set a regular weekly meeting with your employee so that my student knows when to come to you. And it goes back to that Which type of person am I? Do I ask way too many questions all the time? Or do I never ask a question and then it’s a barrier for me accomplishing the task. So if I know that I’m going to meet with Kendra every Monday, and I have to bring my list of questions that helps both sets. It also, as the employer, gives me the ability to check in on where you are and advance, because that’s the goal. Even if you’re not considered a teacher or professor anymore, that’s what a supervisor is. Our goal is to elevate our employees and help them reach the next level, at least, that’s my definition of what a supervisor does. So. I like to share that, yeah, and these things are not big cost. They’re big returns on your bottom line, is what it is. So if I can be myself at work, I’m going to work while I’m there. And that’s really what it is.

Rebecca: You talked a lot about at the beginning that the Institute started with the transition from high school to college. Can you talk about some of the things that are important to support neurodiverse students in that transition?

Kendra: Oh, definitely. So there are five pillars to the program. And the one that we’ve talked about would be career and co-op. So we’ll go ahead and move that to the side. Social is a really big piece, that sense of belonging, self advocacy, how do I ask my professor? What are the deadlines? Can I leave the room? Self advocacy and all of those areas. Wellness and health is a really big deal. And the fifth one is executive functioning, where I’ve done all of my studying. That’s what we do, is a lot of executive functioning. So those are the five pillars of the program to help them transition. And we do a lot of work. Also, just like we onboard for a job, we do special onboarding for our students as they come in and their parents. And I think that’s a really important shout out is that oftentimes the support system for all of us gets overlooked… it’s our partners in life, it’s our children, it’s our parents, it’s all of those people. And for students on the spectrum, these are parents that have had to be varsity parents for a really long time to navigate the 504s and the IEPs and all of the social learning that has to happen in K through 12. And so onboarding the parents that this is a young adult, they’ve gotten into RIT, you did this. They’re here, they got this, and we’ve got them. So to do that transition on: “here’s what to expect.” And it’s all the same things. It’s like, “Where are you going to go? Who’s your point person? How are you going to do this when a problem arises… because it’s going to… where do you go?” …and I don’t say that, because you’re autistic, I say that because I can look at both of you and say, something’s going to happen that we have to navigate. And we have to stay emotionally regulated, and we have to problem solve, and we need to know who to ask for help. These are life skills for any person. Again, it’s back to universal design. But that’s part of what SSP, our spectrum support program does, specifically for our parents and students, is a lot of that onboarding and letting them know that we’re here and you earned this, you did this, you’re going to be okay, you’re going to survive, you’re going to thrive, this is going to be great for you.

Rebecca: Can you talk a little bit more about the executive function part of the program?

Kendra: Well, I always like to talk about executive functioning. So the first thing I’m going to do is tell you my favorite executive functioning 101. I want you to picture a stop sign, S T O P, and when we’re talking about executive functioning, we’re talking about space, time, objects, and people. So if I need to function in any environment, I need to stop and think about those things. Think about an elevator, what’s the space like? How long am I going to be there? Am I supposed to talk to the person? You go through space, time objects, people, and when you transition into college, it’s a big difference, because in K through 12, a lot of that’s managed for you. And then you get sent off to college. Oh my gosh, the schedule changes, the classrooms are different. I have to get from my room to all of this. And I have to factor in travel time. How long do these long papers take? How do I chunk those assignments? So everything we do is space, time, objects, people, and I’ve been using that since I was a first-grade teacher and all the way up because you can chew on that, everybody can understand this is what I’m thinking about in this environment. And so we do a lot of visual scheduling so that you can see your “must dues.” Where are your blocks? How do you plug in the things that you need to accomplish? We do planning on here are all the assignments that are coming up. How long do you think this will take? Time management is often a hiccup for my students. Again, think about the people in your lives. Some of us are really good at some pieces of executive functioning, and some of us are not. I can tell the time down to the second most places, people think I’m a savant, but I can’t organize to save my life. I have 22 tabs open right now on my computer. I struggle with that, and I’m neurotypical and high achieving and mid career and all of those things that you’re supposed to check the boxes off. So when we’re helping our students transition from high school to college, how do you navigate those four things? And some of them you’re going to be stronger at than others. Everybody is. So what are the tools so that you can be independent and accomplish your goals here? And that’s a lot of what we do. And of course, as I told you, there are those five pillars, so when it comes to career and co-op, I have a whole other set of how we’re talking about space, time objects, people. We also talk a lot, as I said, about social and about well being. I remember being horribly homesick. I didn’t like my roommate. There’s all of those things that all of us have to navigate. And so when you don’t like your roommate, because you didn’t get that single, what do you do? How do you navigate this? When you’re lonely, what does that feel like? What are the alternatives? And then of course, if something does happen, we always plug the students into those campus resources. So how are you doing? What do you think? Let’s walk down to counseling. Let’s just walk down together right now. They know they can advocate for themselves, but they also have somebody that’s going to walk on this journey with them, and that’s really important. And it brings, I think, peace of mind, both to the student and, of course, to their families that they’re sending out of the nest for the first time.

Rebecca: I think the things that you’re talking about in terms of executive function should be an all first-year classes, [LAUGHTER] it should be built into the curriculum.

Kendra: I think every professor would thank me, if it was, [LAUGHTER] and I say that about my career ready bootcamp. I would have been so much better off, if I’d have this kind of training going into my first job. It’s universal design. If we were doing this kind of prep for everyone, I think every employer would be happier. But my students specifically need the explicit instruction on “This is what they’re looking for. When you do this behavior, this is how they feel, and this is the outcome when that happens.” You need those behavior maps in order to teach the lesson that is not coming in through osmosis. And to be fair, one of the reasons there’s such an employment divide is, autistic students and adults, they’re not getting jobs, they don’t have any work experience at all. So if you’ve never been in a work environment, how are you supposed to know how to behave in one. I remember, again, as a learning specialist in elementary school, we would go over social situations like a birthday party, any birthday party, I don’t care who it is or what age, there are certain components that you can expect so you can stay self regulated. You can know how much time it’s going to take, you’re going to know you have to bring a gift of some sort, again, space, time, objects, people and here are the classic things. It translates into adulthood and the workplace. Like you need to know how do you code switch? What does that even mean in this new environment? And you can show how you’ve mastered it through your lifespan and here’s just the next frontier. We spend a lot of time doing this, and I will just say, in terms of our program, I’m excited that we have this funding, I’m excited to be able to do this at RIT and for that kind of buy in. In this last year, we used to offer career ready bootcamp, just once per year. I was able, being full time and with the buy in now, we offer it three times, which means if the average incoming population that works with SSP is about 30 students and I was able to get 24 students through the career ready boot camp in this first year. So that’s something that they’re all going to get to take. And so now that we’ve got this model that’s working really well and is self sustainable and that we hope we can take to other colleges to do this. We’re working on different ways to support the student across their learning journey at RIT. And so we’re doing some alternative, like a spring break trip, I’m actually taking a cohort of eight students to New York City in March so that we can go visit four different employer sites. And we’re gonna go over beforehand the T chart of what do you see? And what do you hear? And in these specific categories. Is it an open space, is everybody in a cubicle? Are they talking to one another? Or are they working by themselves in headphones? What is the culture that you observe? How are people talking with a list of, like, what are you looking for? Be a social detective, so that we can then come back and debrief and I’m intentionally going to very different environments, so that they probably haven’t been in a work environment before. And we’re going to some really big ones, and to be able to say for themselves, “Oh, I can do this.” I know what to expect. And not only can I do this, I know what I prefer, and I know why I prefer it. So again, it helps that self advocacy, it helps to be your authentic self. And these are employers that all have neurodiverse programs and want my students. And I have to tell you that that is the most rewarding part of teaching career ready boot camp is when I have SAS come to talk or Southwest Airlines and I get to set the stage with students of “You are wanted. I know you’ve spent your lives feeling other. No, no, they’re here early for you. It is August, they have not posted these jobs yet. They are here to get a front-row seat to my RIT talent.” And you can just see them, they just sit up so much straighter. And in all of the post career ready boot camp survey, that’s what they say… it was just I never thought that people were going to want me… never thought… or it felt so good to have someone come here. And they do, I mean these employers give a 45-minute presentation of how we are thinking about you and your needs and here’s how it’s really great. Oh, and here’s somebody that did it. Like Southwest Airlines started their program last summer and had one of my RIT students and brought her back to career ready boot camp… and to hear her share her experience and what it was like and the students were able to ask like, “What’s your one piece of advice? What do you think you did the best in the interview? What do you think you did the worst?” And this is my best piece of advice that I really want everybody to hear going into this interview. They want to know how you solve a problem. Just like in life. I just want to know that you’re listening to me and that you’re going to try,. I want to know your initiative and your problem solving and so the student comes back. And she says, “I got this question and I didn’t know the answer, and I started to panic. What I did is I took a deep breath and I looked down at my notepad, because we always say, have reasons, have ways to distract yourself. I looked down, and I composed myself, and I looked back up, and I said, ‘I honestly don’t know. But I’ve solved other problems. Here’s how I would approach that.’” And she went into what she would do next. She’s like, “I think that’s what got me the job.” Because again, it’s how do I solve some them? Am I going to give up? Am I going to whine? Am I going to complain? Or am I just going to get to work, because again, these are co-op positions. And then I talk about what a co-op is: “Think of it as a class. This is like the lab to your bio class. This is you getting out and putting those skills to work.”

Rebecca: This sounds like a really great program. We always wrap up our sessions by asking: “What’s next?”

Kendra: I love “what’s next?” I don’t know if you’re West Wing fans, but “what’s next?” is what’s asked by the President every time he’s ready to push the agenda forward. And so that is actually how I kind of live my life is “What’s next?” As I told you, we’ve expanded career ready bootcamp, we’re now doing alternative spring travel. And we’ll do winter term travel with our students to give these opportunities. What I’m most excited about, we’re always looking to increase the impact on our students, we’re always looking to increase the reach to the community, and how do we train the trainer. So that’s a big goal is to be able to take this career ready bootcamp to other universities and show them how they can make it their own and help their students. I’m also working with a lot of partnerships on campus, because that’s where creativity happens, because we were talking, it’s all cross disciplinary. And so we have a program called RIT certified that works with online options. And so this will reach not only within RIT, but wider. And so we’re going to have modules for managers. So if you’re taking an HR class, if you’re taking this managerial certificate, you’re going to get best practices and universal design, so that we can do the reach further. I’m also going to work with our business school to be able to have internship programs, leadership certificates, things like that. So that it’s not just helping the autistic student or the already employed, but we’re planting the seeds so that as each of these people go out into their various networks, it’s a wider spread awareness and knowledge. And so I think those are the main ways that we’re looking to take care of impact is cross collaboration and expanding the model.

John: You’re doing some wonderful work. And I hope we’ll see more campuses and more programs like this, because individuals who are autistic often have trouble finding those first jobs where they’re successful. And we’re wasting a lot of resources that can bring some real strengths to organizations and to businesses out there.

Kendra: That’s true. But as I said before, these are business solutions. This is an untapped talent pool that really the sky’s the limit here. In all spaces, we need to make a bigger table. We need to make room for everyone and make sure we all have a place. So that’s what we’re doing.

Rebecca: Well, I know that we’ll look forward to getting some updates maybe from you in the future about this program and the next things that you have planned.

Kendra: I would love that and maybe you can recommend some tea alternatives for me. [LAUGHTER]

[MUSIC]

John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

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281. The New Science of Learning

Students who enter college without a preparation in effective learning strategies often do not persist to degree completion. In this episode, Todd Zakrajsek joins us to discuss what incoming students should know to successfully navigate the college experience.

Todd is an Associate Research Professor and Associate Director of a Faculty Development Fellowship at the University of North Carolina at Chapel Hill. He is also the Director of 4 Lilly Conferences On Evidence-Based Teaching and Learning. Todd is the author of many superb books. His most recent book is the 3rd edition of The New Science of Learning: How to Learn in Harmony With Your Brain.

Show Notes

Transcript

John: Students who enter college without a preparation in effective learning strategies often do not persist to degree completion. In this episode, we discuss what incoming students should know to successfully navigate the college experience.

[MUSIC]

John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

[MUSIC]

John: Our guest today is Todd Zakrajsek. Todd is an Associate Research Professor and Associate Director of a Faculty Development Fellowship at the University of North Carolina at Chapel Hill. He is also the Director of 4 Lilly Conferences On Evidence-Based Teaching and Learning. Todd is the author of many superb books. His most recent book is the 3rd edition of The New Science of Learning: How to Learn in Harmony With Your Brain. Welcome back, Todd.

Todd: Well, thank you so much. I’m looking forward to our conversation today.

Rebecca: Today’s teas are:… Todd, I hear you have a surprise for us.

Todd: Yeah, actually, I’ve got a bag of mystery tea. There’s just a whole bunch of different teas in here and they’re little packets. So live in an air we shall open up one of the packets.

Rebecca: So, would you like a drumroll? [LAUGHTER]

Todd: There we go. And now I am going to be having crystal clarity oolong tea to find a peaceful state of mind. Nice.

Rebecca: Sounds like a good state of mind to be in.

John: So it’s a fermented tea.

Todd: Apparently it is.

John: Where’s that from?

Todd: This is from Portland, Oregon.

John: Excellent. And I have a blueberry green tea from the Republic of Tea.

Rebecca: And John, just because you were asking about it last time we recorded, I have my last cup of Hunan jig, just for you.

John: Very good.

Rebecca: I do not know why it’s called Hunan jig. [LAUGHTER] It’s tasty.

John: We’ve invited you here today to discuss the third edition of The New Science of Learning.

Rebecca: Can you give us a little overview of the book?

Todd: So the book is essentially a guide to help faculty and students to understand the learning process, but also just the whole college experience. Now, this is not a book that’s like tips on how to study, specifically, it’s more of a global looking at teaching and learning. It does have tips in there too, and actually each chapter has a couple, but that’s not the foundation of what I’m really after. For instance, the first chapter is about learning from multiple perspectives. And it talks about the dangers of dichotomous thinking. Too much in our society, it’s either I like it, I don’t like it, that’s a good person, bad person, and gets away from that. And from there, there’s sections in there on setting goals and self regulation, monitoring how we interact with others in our work and self efficacy, the extent to which we believe we can succeed at something. There are whole sections on helping to understand how people learn, finding patterns, and what that does in our society, in our classes, and in our content. If we can find the patterns, we can learn a lot more easily… Bloom’s taxonomy, and it has a chapter in there on sleeping, the effects of not sleeping or how much it can help you when you do sleep and exercise. And it even has a chapter in there about how to work well in a group. So it’s essentially kind of an overall book that helps students with the learning process or the college experience.

John: The book is clearly a good resource for first-year students, that said books often have more than one audience. Did you write this book for a broader audience or was it focused primarily on first-year students?

Todd: It’s always tricky writing a book, in my mind, at least you have to have your audience in mind the whole time you’re writing, that’s the only way I can do it, and write at a level that I think connects with the audience. So certainly, first-year students and more specifically, like a first-generation college student, or a student from a marginalized group that doesn’t have a lot of experience in their family with colleges. Because if you do, it’s a very different experience than if you don’t. So this is a resource for people who don’t know the ins and outs. At the same time, there’s a lot of material in here that faculty just don’t know. And so some of the learning theories that are in here, some of the pattern recognition, some of the sleep research, the faculty don’t know. So I tried to write it so that faculty would also find it interesting. And I tried to straddle that line, but I also tried to pull in what a senior in high school might find valuable. So a junior or senior in high school could read this and get a better sense of what they were going to experience in college. So I tried to do that, and then a general resource for anybody else in terms of people in student affairs or in a student success center. So I was looking at multiple audiences started primarily with the student. But when I used examples and the level of writing, I tried to drift in and out so that I could get these other groups in such a way that they would find it valuable as well.

Rebecca: I really enjoy the personalized conversational tone, which obviously is great for students. It hooks you right in and then goes into the introduction. And so I really enjoyed that style. Can you talk a little bit more about why you chose that style and how that might help students?

Todd: For me, I just think conversation storytelling is one of the most effective ways of learning and so I like to do that. I also like to bury things just a very little bit at the beginning. So you start to read and then you realize as its unfolding… So, for instance, in the first chapter, we’re talking about the danger of dichotomous thinking. The example in the book was: it’s easy to tell night from day. If it’s noon, we know it’s day and if it’s midnight, we know it’s night. But what happens just as the sun sets? There is a moment when the day stops and the night starts and it’s the edges like that where all the richness is. And then I think there’s a line in the book that says, once we’re going through that, like the day and the night and what’s really at the edge, and it’s like, we’re not really talking about day and night here, are we? We’re talking about people. And so that kind of concept that I really like in terms of keeping it conversational, keeping it tied to things that people know. But my whole goal, and what I’m shooting for is to help people who can read science, but do it in a way that they enjoy it.

John: Much of your book focuses on how we learn. Students come in with some serious misperceptions about how we learn. When students are asked how they study, they tend to read things repeatedly, where the evidence suggests that’s not very effective. They tend to highlight quite a bit, which is also not very effective in increasing long term-recall, or transfer ability. Why aren’t students learning how to learn before they’re, say 18 or 19 years old or older? Shouldn’t some of this instruction be taking place in earlier years of education? And why isn’t this happening earlier?

Rebecca: John, did you bring your soapbox with you today? [LAUGHTER]

Todd: It’s an issue. I mean, it’s a huge issue. We spend our whole time in our educational system teaching people stuff, how to do things and what things are. But it’s crazy, we don’t teach students how to learn. We treat it as if it’s an implicit assumption that everybody just can learn and to an extent we can. When we’re young, we learn how to walk and we learn how to use utensils, and we teach kids how to tie shoes, and children learn how to ride a bike. And so I think in the general framework, there’s all this learning going on and teaching going on. And as a result, we have the implicit assumption that everybody can teach and everybody can learn. But teaching is a profession. And learning is really, really nuanced in a lot of different ways. And so what we have are a lot of implicit assumptions and trials and errors. If you think about for yourself, where did you actually learn how to learn? And for most individuals, it’s around second or third grade, because that’s when we start testing. Which by the way, if you ask young, young children: “Do you like to learn and do you like school?” they say yes to both of those, until suddenly, they start to say that they like to learn and they don’t like school. And it’s almost universally in the country around third grade. So right around third grade, we’re starting to test, but we don’t teach them how to learn at that moment. So the parents are making up flashcards and quizzing the kids and the kids are reading aloud in class. And we’re going through these actions without knowing what we’re doing. And it turns out, as you’ve already pointed out, John, very well is that a lot of these things that we have implicit assumptions about, we’re wrong, we’re just wrong. And the trouble is, we don’t have a baseline. So if we start highlighting, if I highlight the chapter in the book and I get a good grade, then obviously highlighting must work. And if I’m underlining things, and I get a decent grade, underlining must work. But how much could you have learned if you realized how to do that? Now I’ve got students who will use five different colors to highlight. When I ask them why the different colors, they’ll say, the blue is if it’s an application, and the green is for vocabulary, and the pink is something that’s like really important, and I always love to tell them when they do that. You should use black for the stuff that’s not important at all. Good times. But the idea is they’re doing that the students sometimes are doing their flashcards but the question becomes… like flashcards, when you’re going through a deck of flashcards, when you get it right, do you set it off to the side? Or do you put it back in the deck? How do you do that when you’re learning something like chemistry? How do you learn those terms? When you’re learning a periodic chart, how do you do that? And so I just firmly believe if we started teaching children how to learn at around second or third grade and just spent 1% of the time teaching the learning part and the rest of it all about content, by the time that they were done with school, they would be lifelong effective learners. And instead, we have people who believe that they have a given learning style, which we could do on a whole different show. People do have different ways in which they learn, but the concept of teaching to a given learning style has no data behind it. And highlighting, there’s studies out there that says highlighting doesn’t work and it doesn’t work primarily, however, there are ways to highlight that are effective. Re-reading is not effective, unless you reread for a specific purpose or reread in a special way. And so this stuff is going on, and, again, we’re not teaching students how to learn. So we should do that. I’ve given presentations about how to learn to everyone from high school students up through professional schools, in nursing programs, pharmacy programs, and medical schools. And the number of times that someone in a medical school… a second-year medical student… will come up and say I wish somebody had taught me this sooner. The case you’d think of is like the prototype of a student would be a med student who memorizes and learns stuff so fast. But those students who can pick up things quickly will say I wish somebody had showed me how to pick it up even faster. And so I think we should do that. Same with writing. We should teach students how to write instead of just having them write. There’s a soapbox for you. [LAUGHTER]

Rebecca: I mean, I’m on it, too. [LAUGHTER] It’s interesting that when I was thinking about your question and about like, when would I say that I started learning was actually when I started struggling.

Todd: Oh, interesting.

Rebecca: …because when it wasn’t hard, you could just skate by, but there was a moment, and it was in sixth grade, I remember, social studies, and I had a really hard time reading and reading comprehension. And then I had someone who actually had to read more effectively. And it worked immensely. But it was only because I had that intervention or that help. Because it wasn’t part of the curriculum, it wasn’t taught. that I actually overcame that. But I think a lot of our students come to learning these strategies once they’re struggling significantly to the point where they have to ask for help, rather than us being proactive about it.

Todd: Exactly. And I tell you, and it’s in the book here, too, is it’s exactly what you said was my experience. I pick stuff up very, very quickly, I could skim a book and go in and take a test and do well. And I did that through high school. When I got to college, I had five classes. My first class that I got a grade back in was like a D minus in the introduction to criminal justice class. And then I had a physics class and my first grade and that was an F. And I thought, well, what’s not going well. And then in my math class, I got an F minus. And I remember thinking, well, it can’t get any worse than this, until I got my chemistry grade and that was an F minus minus, I even went to the teacher and said “F minus minus? I don’t understand this.” And he said something like, “Given you received an F minus minus, it doesn’t surprise me you failed to comprehend it.” So, a kind of mean person too. And the concept here, and the reason I mentioned is what you just said, Rebecca, I hadn’t learned how to learn. And so at the point where I needed to know how to learn, I was in a jam. And I actually went to the registrar to get a drop slip. And she said, “Get your signatures and bring it back. I’ll take care of it.” It was a long time ago, and four of my five faculty members signed the slip. This was a very small school, this isn’t some big school where you get lost. This school only had like 200 faculty members and about 3500 students and the psych prof said, “I don’t understand what you’re doing. Why would you drop out?” This was like two months after I started. And I said, “I just can’t do it. I don’t know how to do it.” He said: “You need to learn how to learn.” I said “like you can learn how to learn.” I didn’t even know the concept existed. And so he pointed out some strategies and pointed toward a book and I learned how to learn but I was one signature away from not finishing, I wouldn’t have met you, I wouldn’t have done any of the books I’ve done all of that would have not happened for one signature, because nobody taught me how to learn.

John: And a lot of our students get those last signatures and disappear. We’re losing a lot of students once they hit that barrier, which is why it’s important we have books such as yours, and we spend more time working on teaching students how to learn.

Rebecca: And reading the book as part of our system.

Todd: That’s what we should do. If I’m doing a faculty workshop at a campus, and I say “How many of you in here came within a whisper of flunking out of school?” most faculty raise their hands. And that’s just amazing to me, those are the folks that you would think got through easy. So it’s what you just said, John, how many fabulous, wonderful people, they’re probably doing things that are fine, but they’re not doing what they wanted to do and it’s because of that.

Rebecca: Yeah, we just need to design our systems to be proactive, rather than reactive. And oftentimes, it’s not even reactive, we just miss the boat entirely.

Todd: That’s a good point. Instead of being reactive, we should be either proactive, or at least not inactive.

Rebecca: Let’s start with not inactive, yeah. [LAUGHTER]

Todd: That’s a place to start.

John: Part of the issue is that we ultimately figured it out on our own. And we assume that everyone can and we’re not a random group of the population, a very large share of faculty members were not first-generation students. A disproportionately large number of faculty members come from families where there were people with higher ed is part of their background. And it’s easy to forget what sort of struggles students may face. Even if someone may have come close at one point, they figure it was an aberration, and they forget that those aberrations can be critical points for many people.

Rebecca: And that these struggles happen across the spectrum. It’s not just our undergraduate students. As you mentioned, our graduate students have some of the same struggles. I was just having a conversation with graduate students last week about even just basic time management skills or how to troubleshoot or problem solve, because they don’t have those skills, and they need to build those skills.

Todd: Yeah. And it’s still also not equitable across different groups, individuals from marginalized groups tend to fail more frequently, because they don’t have the resources and they don’t have that support system so that when they are struggling, somebody can help them.

Rebecca: So the first edition of this book was released in 2013. How does this third edition differ from these earlier editions?

Todd: Actually, in a lot of ways. When we wrote the book in 2013, first of all, the research has changed considerably. But the book ended up also being just a hair over 100 pages. And this new version is about 250-260 pages. So it has grown substantially. There’s sections of the book that were not in the original book, or not even in the second edition. So there was a whole section on how to learn in groups. There’s a section in there on pitfalls, the places where students tend to have problems. Hidden curriculum kind of issues: what are things that they’re not specifically stated and so they’re implied in a way that if you know that they exist or you had family members who went to college you can figure it out. But if you’ve never gone to college, you didn’t know, I didn’t know when I went to college that if you failed a class, you could retake the course later. And so I thought when I failed my chemistry class that I was literally done, because if you can’t pass, then I can’t get into Chem II. If I can’t get into Chem II, I can’t go… And when I talked to my advisor, the advisor says: “Well, just take a trailer course.” And I said, “What is this thing you call a trailer course?” So those types of things are in this edition of the book. So I picked up a lot more nuances than we had before. And of course, I mentioned a little bit earlier, too, but the research has changed significantly in the last 10 years. We know a lot more now about how we learned than we did 10 years ago. And for things as subtle as what’s happening while you sleep. And so it’s getting more and more that we know actually, what kinds of learning is being solidified at different stages of sleep. So there’s always changing research, and I’m just happy to be able to get that updated research in there.

Rebecca: I love that you just slipped in something about sleep, because I was just going to ask about sleep, I was just having a conversation with a colleague today about being able to process new information when you’re tired. And that we might typically think of processing being associated with a learning disability or something. But actually, lack of sleep can cause the same kinds of symptoms, essentially. And so I can imagine that actually talking about sleep as an easy sell for students, because it’s something that everyone can easily think about, but many of them don’t get. Can you share a little bit of insight into sleep and learning?

Todd: Certainly, and this is one of those areas that we all know that it’s harder when you’re exhausted to do something than when you’re rested. But back to the dichotomous thinking, we think oftentimes in terms of I’m exhausted and I’m rested. But what about all those nuances in between. What if you normally like to get seven and a half, eight hours of sleep, and you get six and a half hours. You feel okay, but what we know now from the way people learn is that you’re still going to be learning at a less effective level. And if you’re exhausted, you get to a point very easily where you can’t learn at all. And so we know that in terms of encoding the information, you need to be able to process the information in your environment, which happens when you get sleep. So that’s important. And we know that nobody wakes up after a terrible night of sleep and says, “Whew, I feel great, I look great, and I’m learning like crazy.” We know it’s going to be a rough day. And so that fatigue makes it hard to learn. And then what we also know about sleep, which is fascinating to me is while you sleep, a lot of consolidation happens, it’s called consolidation. And if it doesn’t happen, the information is gone, typically in about 24 or 48 hours. And so what we have are students who, for instance, will study all night and they can go in and take the test. They do okay on the test, so they think this is an okay way to learn. And then they don’t realize that the material is pretty well gone in two days… three max. And then later when they need the material, if let’s just say for the comprehensive final, the instructor says “Oh, everybody, I hope you’re studying because this final is going to be tough.” Now I go to learn for the final… I flunk the final, most students don’t say “Oh, I’ll bet that’s because when I learned I didn’t get stage four sleep, which consolidated the information and therefore made it available for me to relearn it at a faster pace for the final.”No, they come back with a “Wow, that was a really hard final.” So it’s going on all the time. But sleep is probably right up there at the top of one of the things you can do to learn more effectively is to sleep well.

Rebecca: Yet, so many of our students don’t sleep. And we inevitably are probably teaching a class full of students who haven’t had a lot of sleep.[LAUGHTER]

Todd: Yeah, and it’s for the public service announcement, we got to put it out there because the sleep is important in terms of learning. But there are so many things that are tied to lack of sleep, it’s just incredible: diabetes, even cancer, weight gain, high blood pressure, all these things. There’s just tons of stuff. Your skin actually looks worse. There’s so many things that are tied to a good night of sleep. It’s when all the restorative stuff happens. So I’m going to tell you listeners, the folks who say, “Yeah, I know, I’m exhausted, I can’t get my sleep.” It’s damaging to a person to not get sleep. And when somebody says “Well, yeah, but I got so much to do,” just keep in mind that it will take a toll. And oftentimes, and this is an important one, if you get a rest or get some extra sleep, you’ll do other things so much more effectively, that you come out ahead and don’t have the health issues.

John: And this is really important to convey to students. And I do share this information with students in my classes. I don’t always practice it myself, unfortunately. But I do share the information. And when they see results on how much more they recall when they’re well rested, at least a claim it will have a bit of an effect on them in the future. But one of the things… this is more on the faculty side rather than the student side… but so many of our classes are designed in such a way so that faculty are using high-stakes exams. Students have a lot of incentive to cram the night before a test and it does have that immediate payoff of increasing their short-term recall. And then, since they’re worried about the grade, they don’t necessarily care about how much they recall until they get to their next high-stakes activity. And then they have to go through the whole process again. And maybe this is something that faculty should work on too in terms of reducing the number of high stakes activities, reducing the incentives for students to cram and to cut back on their sleep.

Todd: Yeah, I think that’s a really good point. In fact, there’s several things that we can do to impact the student’s sleep. When I mention the importance of sleep to faculty at times, they’ll say, “Well, I can’t make them sleep.” And oftentimes, my response is “No, but you can keep them up.” If you have a high-stakes exam, and it’s like a midterm and a final, it’s human behavior, people are going to wait toward the end to do it. I know, there’s some faculty out there listening who say “I do everything early.” And that’s great. But I can tell you, I’ve been on a lot of committees with my colleagues, where we turned reports in at the very last minute or somebody handed me their portion at the last minute. So it is going to happen, if we know students are going to wait toward the last minute to do it. It’s what you just said John, it’s a good point, if it’s a huge exam, it means they’re going to be up, maybe even for multiple nights. If it’s a big paper, they’re probably going to spend the night all night writing it, maybe two days and it might get a little bit of sleep, but they’re going to be tired. If you have the paper due on like Monday at noon, they’ve now got exhausted from Sunday night, they’re gonna be tired all week. If you could make your paper due on Friday afternoon at like 2:00, if they stay up all Thursday night, now they’re exhausted, but they’re exhausted going into a weekend. So a lot of little things we can do. I have a friend Howard Aldrich at UNC, he had a nine o’clock class, 9 am. He had the papers due at class time in the morning, then he and I were chatting and with Sakai, you can see what times papers are turned in. So we were looking and the students were turning in the papers, two o’clock, three o’clock in the morning, even eight o’clock in the morning. And he knew that they stayed up to do it. So he changed his deadline to 9pm with a 12-hour extension, if you asked for it. So if you can get a 12 hour extension from 9pm to 9am. What he found was 86% of his students turned in the work by 9pm. So when that happens, we can’t say they were awake. But we know that they weren’t up doing his paper in the middle of the night. And so those are the kinds of things that we can do as faculty members. And I agree in terms of the high-stakes tests, we can think through what are we doing that’s actually going to be conducive to learning versus is going to make a hindrance. And if we say “Well, it’s their own fault. They shouldn’t wait till the last minute.” Why put them in that position?

John: To be fair, though, to those faculty who do give high-stakes exams, they often spend a lot of the time just lecturing in a monotone, which can facilitate sleep on the part of students, at least during their class time, which is a large share of the time that they’re interacting with students.

Todd: That’s great. Yeah, I suppose they could… get a little nap in during class. that could work.

Rebecca: It’s all about balance. [LAUGHTER]

Todd: It is balance, isn’t it? That’s a work-sleep balance right there.

Rebecca: I had an interesting conversation with students this week about perfectionism and procrastination, which also, I think leads to sleep deprivation because of all the procrastination. And what I found in the conversation… students were being really authentic and open with me… was that they were so worried about their performance on things, even low-stakes things, like these weren’t big-stakes kinds of things, but just so worried about their performance on something that they would wait to do it. But they’d spend all this energy and time worrying about it. And so we talked about how to actually take an assignment and then plan it and break it into smaller pieces. But I talked to the students about how to break it into smaller pieces so that there were times to get help, because they were so worried about not doing it well that they could build in time to get assistance and help. So I’ll be interested to find out at the end of this week, if they were going to try this strategy this week to see if it helped them. But it had never occurred to them to break it into these smaller pieces.

Todd: Yeah, and what you just said, I think, is vital for anybody who’s listening. It’s all the stuff that never occurs to somebody. This is why individuals who go to therapists can gain so much is when a therapist had some an individual says “I never thought of it like that.” For students, let’s look at your sleep. Just jot it down on a scale of one to 10 in the morning, how did you feel about how much sleep you got? To what extent did you get a good night’s sleep, and then at the end of the day, jot down on a scale of one to 10, how’d things go. And when they start to see that bad night’s of sleep result in days that are not all that productive or work well, it’s like, “Oh, I didn’t know it was that related.” Breaking things into tasks, I think is fabulous. That’s what this book is about, too, is the concept of just showing them things and then having them be able to look at and say, “Oh, I had never thought of that.” And that’s what’s valuable. So I like what you’re doing.

John: For those who procrastinate on coming up with the set of tasks to do, again, course design could resolve that a little bit by scaffolding the project so that students never have a huge chunk of work to do all at once.

Todd: Yeah, I think that’s good. And then the other one is a whole different program is ungrading. And if we can just remove some of the grading on some of these things, and there’s faculty out there and myself included years ago who would say well, “If I don’t grade it, if there’s no grade, why would the students do it?” And it turns out, sometimes, from what you just said, if the students are so stressed about it, they spend all this extra time, you remove some of the high-stakes aspects of it, and they don’t stress about it so much. But that is a problem. And I will tell you, it’s not just the students, I was writing a blog, and I have a person I turn a blog over to McKenzie. She’s phenomenal. And she edits at the end. And I wanted to prove to her I was working on this one blog, because I told her I was going to get it and and I kept getting busy with other things. And I submitted it to her. But I planned on spending another three or four hours on it. She emailed me back, and she said, “This is so close to being done. Let me just edit it. And then you can take another look at it.” Had she not said that I would have worked another probably four hours on this thing, half a day. And I think students are doing that at times too. I think they finish an assignment. It’s good. And then they think, “but I want it to be better.” And so, just clarity and helping to understand and building some structure into the course so they’re not guessing. Take away the stuff that’s just not necessary and let them focus their energy on the things that are necessary.

Rebecca: Sometimes it means even pointing out something that’s low stakes is actually low stakes.

Todd: Yeah, I think that’s really good. Signposting. So there’s a terminology for you. Signposting is basically telling somebody what they’re doing, or what you’re doing. So if I’m giving you feedback, I could just give you feedback. And we’ve had programs where at the end of the program, the students will say, “I’m not getting enough feedback.” And so we all as faculty say, all right, anytime we give feedback, we’re going to say, “Would you mind if I give you some feedback right now? Hey, would it be alright, if I give you just a little bit of feedback? Do you have some time tomorrow for some feedback?” …and at the end of the semester, the response was too much feedback. We hadn’t changed. But it’s what you just said, just let people know what’s going on.

John: One of the nice things about your book is that it’s grounded in learning science, but it’s really easy to read. One of the things we had trouble with in coming up with questions is there’s so many things that we could discuss in this book that we thought we’d shift it back to you, what are two or three pieces of advice that you would recommend to students that might have the biggest impact on their learning?

Todd: First of all, I appreciate the fact that you found it easy to read. And I have gotten that feedback from others too. It’s called “The Science of Learning.” And I think that scares some people at times. This is not a dry book, I tried to make it conversational, and folks say it’s fairly easy to get through. And that’s good. The couple things… we’ve already talked about sleep quite a bit. Sleep is just huge if we can help talk to students to sleep. The other one you had mentioned already is the cramming. The tricky spot with cramming is not necessarily that the students want to do it, they are reinforced for it. I consider this to be one of the biggest traps in higher education. Because the research suggests that if I cram all night long, don’t sleep, study all night long, and if you sleep for six or seven hours, I may very well outscore you by two or three percentage points, just enough that I do fine, and it looks like that’s okay. And you’ve already mentioned that a couple of days later, and the information is gone. The students don’t realize… sometimes they know it’s gone later. But they don’t generally know that it’s going to go away at the extent that it does. What they know is they’ve studied, they did well on the test, and therefore they’re doing okay in the class. So, a couple things in the book, if we could help them understand how much damage comes with cramming, it would be huge. In fact, it’s in the book like five times, to the point where the editor said, “Do you know you’ve already talked about this like four times?” And I said, “Yep, with any luck, we’ll only do it once more. [LAUGHTER] But it’s that important.” So that’s a big one. The other thing that I think is really huge is if we could help students with understanding metacognition, the concept here is knowing when you know or understanding your learning process, and it’s something that we don’t monitor, but we could. When you sit down to study, jot down how long you think it’s going to take you to read the chapter, when you’re done reading the chapter, jot down how you felt it went, jot down a couple of notes of what you learned. As you’re reading, stop every couple of paragraphs and just look away from the book and think, “What am I reading right now?” Because your mind will start to wander and you not realize it. Everybody that I know has read a chapter or read an article and either the next morning didn’t remember if they had read it or not or even when they finish they thought to themselves well, I don’t remember anything about that. I was thinking about bacon the entire time. And so that concept of just knowing when you’re processing… so metacognition is big, the sleeping stuff and cramming is big, and the last thing I’d say… there are lots of things in there… but just understanding Bloom’s Taxonomy, understanding at what level you know something. I like to use this as a quick example, I’m from Michigan, you could teach your students that there are five Great Lakes. Imagine they know only this, there are five Great Lakes: Huron, Ontario, Michigan, Erie, Superior… HOMES, right? And we could say Superior is the deepest. I can come back with a quiz two days later and say which of these lakes is the biggest Ontario, Michigan Erie, or Superior? And the students could say Superior. At this moment, I don’t know for sure if the students know what a lake is. I asked them these are five things called lakes. This one’s the deepest. Later I say of these things called lakes, which is the deepest?t They’ve memorized it. If students know at that moment, they’re just functioning at the recall level, ot helps them and it’s because when they take tests they start to understand I’m doing well on recall and understanding, I’m not doing well on application. So knowing Bloom’s, knowing metacognition, understanding the sleep thing, and then exercise is huge. There’s all kinds of research out there that says, if you’re actually getting your heart rate up 15-20 minutes a day, it does all kinds of cool things for your brain and actually makes learning easier. So that’s just a couple of them.

Rebecca: So in the description of your book indicate that there’s an instructor’s manual that accompanies the text. And often this is not the case. [LAUGHTER] So can you talk a little bit about what’s included in the manual?

Todd: Yeah, so when I was writing the book, the first and second editions didn’t have this. And other books of this ilk don’t tend to have it… the first-year common reads, and the first-year experience books… but I wrote an instructor’s manual when I was early career faculty member and I wrote it for an introductory psychology book. All textbooks have instructor’s manuals now, so I thought, why should this book not be just as good as those. So when I was done, I kept right on writing. And I’ve written an instructor’s manual, which, ironically, is about as long as the first edition of this book. So what I did is for each chapter, I understand that if you’re going to use this book in your classes, you may not have time to read things very, very carefully, you might have to skim a chapter at times. So each chapter has a summary. So in the instructor’s manual, that summarizes the major concepts in the chapter, every chapter has discussion questions at the end. So I put down these are the types of things that students may very well say in the discussion questions. So that if you started discussion, you’re not stuck with a situation of asking the students to discuss, you show up in class and you think, Ummm,I’m not sure what I would say about this. So I’ve given you a couple things. There’s also teaching tips in every chapter. And for each one of the teaching tips, I’ve got a short thing of these are the kinds of things that students should experience. And on top of that, every chapter also has active learning exercises. I’m big on the active learning, So it will say in the sleep chapter, here’s like four different things you can do. And it sets it all up, it explains: here’s what you tell students to do, here’s what you have them do, here’s how you report out. And so it’s kind of a guide for active learning keyed to the book. And you can find this, if you go to the Stylus Publishing website… you’re actually not going to see it unfortunately, if you go to Amazon, because that’s not where it’s listed… you have to get to the Stylus publishing site, and then you can find it and there is no charge for it, you just let them know that you’re teaching a course and they’ll send it to you. And if you can’t find it, I’m the only Todd Zakrajsek in the world. So if you send me an email at ToddZakrajsek@gmail.com, then I will make sure that I’ll get you connected to the person with the instructor’s manual because we didn’t make it real easy to find, because we didn’t necessarily think that the students should have the instructor’s manual. [LAUGHTER] So it’s kind of buried in there a bit.

John: And we’ll include a link to your email in the show notes.

Todd: Perfect.

Rebecca: So can you share one of the examples of an active learning activity that you might do in relationship to the book?

Todd: Oh, sure. The chapter on sleep, there’s one activity that’s kind of explained there for keeping a sleep activity log for a week. And it shows how to have students block off their time and then indicate whether or not things went well, or it didn’t go well for them. And it helps them to find their ideal time. So I did this when I was an undergraduate. And it was fascinating, because I found out that between 2 and 4pm, I’m practically worthless, but early early in the morning, like it’s 6 to 8am, if I do have to get up and do something, I was just really, really good. And I don’t care for getting up early in the morning, so it was unfortunate, but that’s what I found out. Another activity, and there it’s called a snowball technique. And this particular one in the chapter on sleep was students are asked to think about things that help and hinder a good night of sleep for them. And then the snowball aspect of it is they talk to other students, and then they learn one thing that helps and one thing that hinders sleep, and after you learn from five different people, you go back and sit down, you get into a small group, and then you discuss those, and then you report out kind of overall, what are the general themes that you saw. So there are things like that in the instructor’s manual, they’re described in like a half a page. So it doesn’t take you very long to read through it and get a sense of what it looks like. And so it’s there just to help you get you rolling.

Rebecca: Sounds like it really reduces some cognitive load for faculty teaching these things.

Todd: One of the issues that is tricky that we do have to be careful of is faculty are really, really busy. And I taught one time on a quarter system, so you had three quarters, and I was on a 5-5-5 load with a total of nine new preps. So there were times that I was really struggling in running into class last minute, and then I had multiple sections and everything. And it would have been really helpful to have a 750 word that I could read in five minutes summary of the chapter, so then I could talk to the students. Because I knew the content. I just had to make sure I knew what was in there. And then for an activity sometimes drawing up an activity is not easy. If I could glance at one and get a sense of it, then I can do it. Same with the discussion questions. And so yeah, busy folks, and it’s just to help them out when they get in a bit of a jam.

John: That can be extremely helpful especially with those sorts of teaching loads, which I’ve only experienced once or twice, but it’s really challenging.

Todd: You do what you do.

Rebecca: …sounds terrifying. [LAUGHTER]

Todd: It is not easy. It’s not.

John: In the last section of the book, “A Message from Dr. Z,” you note several struggles you had in pursuing your own education. Why finish the book this way?

Todd: Well, I’m really glad you asked that. Because the last section, students oftentimes won’t read the things that are way at the end, I think the faculty are the same. And I probably have been the same too. But at the beginning of the book, I talked a little bit about some of the struggles that I had when I went to college, to almost flunking out and the fact that if one faculty member had decided to sign the form, I wouldn’t have been writing this book. And so that’s where it started. But I saved the message for the end, so there wasn’t the end of the story. And so when you go back to the “Message from Dr. Z,” that section starts with “Welcome to the end of the book,” And it’s essentially, “Let me tell you the rest of the story.” And what I did from this, there’s a great quote by E. McClellan basically says… it’s attributed to him, as there’s a lot of variations. But it boils down to everyone’s fighting a battle we know nothing about, everyone’s fighting a hard battle, it’s worded different ways. But that’s been really impactful for me, because I think if everybody knew that everybody else was fighting a battle at any given moment, then we could have a little bit more patience with individuals. But we also could say, you know, they’re getting through it, maybe I can get through it, too. So I finished the book with just a real strong narrative, in a sense that when I went through school as a first-generation college student, I almost flunked out that first semester. If you almost flunk out the first semester, just keep moving forward. And I had to work a lot of jobs, I was exhausted, but I had no money. And so I was working all the time. And so if you’re working all the time, you’re going to be tired, just keep moving forward. And I had a daughter when I was a graduate student and graduate school is already hard enough until you have a child and I almost quit graduate school because it was so hard to have a child and work in graduate school. So if that happens to you, keep going forward. And I almost ran out of money multiple times. And I would have dropped out. One time, I probably stayed in school because of $100. But I do actually know a couple of programs now, there are a couple of institutions that will give up to $500 to a student. You just show up and say, “Look, I really need $200.” And they find the students don’t abuse the system, but you don’t want someone to flunk out for $200. But in my case, at the end of this book it’s like if you’re struggling with some money, just keep that in mind. And so I just want to tell you real quickly, I don’t like to usually read these things, but just to give you the tone for the end. So I put this in there, “I leave you with the following to consider in the months ahead. Be mindful of your past, but look to the future. Listen carefully to the voices of others and find respectful ways for your own voice to be heard. Find ways to get what you worked so hard for without taking anything away from anyone else. Most importantly, always strive for more so that you have more to share. Ever forward. So that’s the tone I want to leave the students with. We’re all struggling at times and it’s not going to be easy, but if you just keep moving forward, we can make it.”

Rebecca: Speaking of moving forward. You’ve been doing a lot of writing, five books in the last five years. Are there more books coming? Are you going to take a break, like what is going on?

Todd: So I have ADHD, which means I have spent my entire life with too many things just kind of banging around in my head. So it turns out that once I started really writing, I got on a roll. I didn’t write much in my career, and it’s funny, I haven’t. And when I got rolling with some of the things, I’ve had so much fun. And so yeah, the five books in the last five years, I have another book that probably will be done in the next couple of months. And that one’s on helping new faculty to get rolling. And then I have another book that’s already signed. And that’s dealing with more with a kind of a longitudinal, how we learn and kind of walking through the learning process in a different way, which is cool. And I’ve gotta tell you, I’ve known y’all for a while there. But I’m really thinking that I need to write a book that I’m so excited about. It’s basically Dr. Z’s crazy stories, [LAUGHTER] stuff that I have kind of gone through in my life, and it’s what I’ve learned from it. So I had a student who had a grand mal seizure in my class one time, I have had all kinds of issues, lots of things have happened. And I think that there’s some stories in there that I could kind of tell because I do love telling stories. And it would help faculty, if I say, here’s how I handled this thing, and here’s what I faced. My goal would be almost the same as the end for the letters to Dr. Z for students, it’d be for faculty members of some crazy crazy stuff is gonna happen to you. And there’s ways of getting through that

Rebecca: Dr. Z’s case studies.

Todd: Yeah, that would be fun, wouldn’t it?

John: You might want to make that unreadable, though, by grad students until they’ve already started their careers, because otherwise some people might decide to back away.

Todd: No, no, no, John, they’re gonna find out that we get through with these things. And there’s also some really fun stuff that happens too, so that’s all good. You know… Alright. Maybe we don’t show it to grad students. That’s a good point. I’ve tried to defend a position. I was trying to defend an indefensible.

John: Grad students are already struggling often, so it may be best to wait until they’ve at least started.

Todd: Yeah, that’s a good point.

Rebecca: New title: Dr. Z’s survival tales. [LAUGHTER]

Todd: Oh, I’ve got to cite you on that one. [LAUGHTER] That’s good. That’s probably a better way to go with that.

Rebecca: So we always wrap up by asking: What’s next?

Todd: The book I just mentioned… what’s next. And I’m actually looking forward to getting back on the road. So kind of the what’s next is because of COVID and everything I hadn’t gone and done many workshops at campuses. And I’d love to do that. I’ve been on like 300 campuses. So it’s just fun visiting places. So I do have a couple places that I’m heading to. I was just at Anchorage, Alaska and that was really fun. And you find yourself in Anchorage, Alaska, and a couple days later, you’re in Florida. So it’s kind of an interesting thing. But I love looking at different places and traveling. So it’s been great. So the next is, I’m getting a chance to travel again.

Rebecca: So you’re getting close on your 50 states?

Todd: So, we have talked about this in the past. I’m gonna come back with my pleading of the listeners once again. I have been stuck at 49 states for about eight years. I hit my 49th state, I think it was seven or eight years ago, which I believe was Vermont… it was Vermont or New Hampshire, the order was really close. But North Dakota, it continues to be elusive.

John: North Dakota and Montana were the last two states in which an episode of our podcast were downloaded six or seven years ago when we first got started.

Todd: It’s interesting.

John: I don’t think there’s too many colleges there.

Todd: No, they’re not many colleges there. But I’m glad you did ask that. Rebecca, this is crazy. Because again, if Tim Sawyer had signed that form, I never let that go… is because anyone listening right now you never know when you’re the person who could say, “You know what, I’m going to choose something different than just letting you go.” It’s a big responsibility. But there’s times when a single sentence will change a student’s life. And so I can’t believe it when he said that, but I have now been invited to and presented in 49 states, 12 countries and four continents. Just amazing. And I would feel better if North Dakota would just call me, that would be so nice.

John: The last continent might be tough.

Todd: Yeah, there’s one continent that’s really tricky to get a gig in.

Rebecca: It could happen.

Todd: It’d be helpful if there are people who live there. [LAUGHTER]

John: The penguins are not that impressed.

Rebecca: You could just invite yourself. [LAUGHTER]

Todd: See that was the rule, by the way.

Rebecca: Oh, that’s right. That’s right.

Todd: Yeah, the rule was you had to be invited, so you can’t just show up someplace and start talking.

Rebecca: Well, we look forward to keeping tabs on your 49 states. Next time we talk to you. It’s always a pleasure, Todd.

Todd: Thank you… appreciate the opportunity to come in and I’llI get the 50th state,I will give you a call and maybe we can do a show about my 50th state. [LAUGHTER]

John: And I think sometime before that might be nice as well.

Todd: Wow. There’s a little pessimism for you.

Rebecca: Geez. [LAUGHTER]

John: Well, that may take a year or two.

Todd: Gosh John… Rebecca. Wooh. That’s tough. That’s brutal. Alright.

Rebecca: I was thinking that was gonna come soon, Todd. Sorry.

Todd: This is a mic drop time. Why don’t you go ahead and do the outro at this point. [LAUGHTER]

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

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265. The New College Classroom

Despite all that we have learned from cognitive science about how people learn, the most common form of classroom instruction still involves students passively listening to a lecturer standing at a podium at the front of the room. In this episode, Cathy Davidson and Christina Katopodis join us to discuss alternative approaches that treat student diversity as an asset and allow all students to be actively engaged in their own learning.

Cathy is a Distinguished Professor at the CUNY Graduate Center, the author of more than twenty books, and a regular contributor to the Washington Post and the Chronicle of Higher Education. She has served on the National Council of Humanities and delivered a keynote address at the Nobel Forum on the Future of Education. Christina is a Postdoctoral Research Associate in the Transformative Learning in the Humanities Initiative at CUNY and has authored over a dozen articles on innovative pedagogy, innovative pedagogy, environmental studies, and Early American Literature.  She has received the Dewey Digital Teaching Award and the Diana Colbert Initiative Teaching Prize.

Show Notes

Transcript

John: Despite all that we have learned from cognitive science about how people learn, the most common form of classroom instruction still involves students passively listening to a lecturer standing at a podium at the front of the room. In this episode, we explore alternative approaches that treat student diversity as an asset and allow all students to be actively engaged in their own learning.

[MUSIC]

John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

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John: Our guests today are Cathy Davidson and Christina Katopodis. Cathy is a Distinguished Professor at the CUNY Graduate Center, the author of more than twenty books, and a regular contributor to the Washington Post and the Chronicle of Higher Education. She has served on the National Council of Humanities and delivered a keynote address at the Nobel Forum on the Future of Education. Christina is a Postdoctoral Research Associate in the Transformative Learning in the Humanities Initiative at CUNY and has authored over a dozen articles on innovative pedagogy, innovative pedagogy, environmental studies, and Early American Literature. She has received the Dewey Digital Teaching Award and the Diana Colbert Initiative Teaching Prize. Welcome, Cathy and Christina.

Cathy: Great to be here. Thank you for having us.

Christina: Thank you so much.

Rebecca: Today’s teas are:… Cathy, are you drinking tea?

Cathy: I am drinking English breakfast tea.

Rebecca: Yes. [LAUGHTER] And Christina?

Christina: I am drinking English breakfast tea.

John: And I am drinking wild blueberry black tea.

Rebecca: I forgot what kind of tea I made this morning. [LAUGHTER] I have no idea. I made nice loose leaf tea this morning, and it’s tasty, but I don’t remember what it is.

John: So you’re drinking a tasty tea.

Rebecca: I’m drinking a tasty tea this morning.

Cathy: Will I be kicked off the show if I say I’m drinking coffee?

John: About a third of our guests do. Yeah, and sometimes water.

Christina: I also have a Diet Coke. [LAUGHTER]

Rebecca: Sneaky, very sneaky.

John: And I had that right before I came over here.

Christina: We’re drinking all of the things.

John: We’ve invited you here today to discuss The New College Classroom. Could you tell us a little bit about how this book project came about?

Cathy: I can begin. This is actually the third in a series I called the “how we know” trilogy, which I began in 2011 after I stepped down as Vice Provost for Interdisciplinary Studies at Duke University, my previous employer, and was really interested in the science of attention and the neuroscience of learning. So that book really is about the neuroscience of learning. Then I wrote a second book called The New Education which came out in 2017, and was re-issued in a post pandemic version just this past spring. And it’s called The New Education. It’s really the history of higher education and why we inherited the forms we have now and how much higher education was re-created for and rebuilt, redesigned explicitly for the industrial age. And then I wanted to do a kind of installation guide that actually showed people how we do these things, how you take our knowledge of how the brain works, take our knowledge of learning, and how you take our knowledge of history and why we’ve inherited this very cumbersome history and actually do something new. And I thought it would be ridiculous for someone at the end of a long career to be telling other people how to teach. And I had the great fortune to be working with this… Christina will close her ears right now, she gets very embarrassed when I say this… but this utterly brilliant scholar, an Americanist environmental scholar, sound studies scholar who also had written several essays on pedagogy and had won all the teaching awards. And I asked her if she’d be interested in co-writing a book with me. And we started writing it when I was a senior fellow to the Mellon Foundation in my beautiful office overlooking the courtyard of the Mellon Foundation. And then the pandemic hit. We made a pledge to one another that we’d meet every Tuesday and Thursday and write together and we literally wrote, rewrote, re-re-re-wrote, and then re-re-re-re-re-wrote [LAUGHTER] every word together during the pandemic. So when people say, “Can you have a real relationship? Can you have a real project during the pandemic?,” we would say “Absolutely.” And that’s actually kind of key to the book, ‘cause we talked about learning in all its facets online and face-to-face. But that’s the very long version of how I’m the luckiest author in the world to have been able to work with Christina.

Christina: I’m the luckiest. [LAUGHTER]

Rebecca: It must have been very nice to have the stability of consistent writing times with each other during a time that was so unstable.

Christina: Yeah, it was a lifeline. I live in Brooklyn, near the Barclays Center where a lot of the Black Lives Matter protesting was happening here. And kids will be playing in the street. They had to close the streets on the weekends and weekdays so that kids could get time outside and neighbors could gather together outside where it would be safe. And kids playing on the street, drawing all these beautiful things in sidewalk chalk, and then you’d see police completely decked out, batons out, pepper spray, all kinds of things, getting ready for the protest that was just completely peaceful protesting and a police force that was just prepared for something wildly different. And it was a really dark time in trying to protest and think of a better way, a more equitable institution, an institution that could prepare students for the world, to be citizens of the world and also to fight for social justice and racial justice, and getting together and writing this book. It felt we have even more purpose more so than ever, in writing this and leaning into the active learning methods that really prepare students to participate and engage with the world.

John: You begin the book with something which actually serves as a very nice introduction to much of the rest of the book, which is a story about a 50-person department meeting in which no one was responding to the department chair. Could you just share a little bit about this anecdote?

Christina: Sure. So I was in that department meeting, it was a meeting in which we were given a really big task of imagining the goals for the department for the next 10 years. This is a review that happens every 10 years. And the department chair was standing at the front of the room behind the podium and was like, “Alright, so what are our goals for the next 10 years?” [LAUGHTER] …and everyone was quiet. Because as you can imagine, everyone has things that they want to change, things that they think could be better, and no one wanted to be the first to speak. And it really just felt like one of those situations where there’s a bunch of dry straw, and someone could just light a match. And so I was like, “Okay,” I knew everyone there, and I was familiar with the chair. The chair was very supportive of students, and I knew he was willing to listen. And then I said, “Hey, can we just talk to someone next to us and come up with a few ideas first, before we speak with the whole group?” He’s like, “Sure.” And this is what’s called think-pair-share where everyone thinks about a question and then they pair up with someone next to them or a small group of people. And then when we’re all done, we come back and share what we came up with. And five minutes go by and he is trying to get the attention of everyone in the room, the room has exploded in all this conversation, but everyone is smiling and enjoying talking to the person next to them. They’re thinking more hopeful thoughts with their generous colleagues and students and faculty all together. And when the chair was finally able to call everyone back to order… I’ve done this in 8 ams… the poor people who teach next to me have said that my classes are too loud at 8 am. [LAUGHTER] And Cathy has done this with a lot of people every time she gives a talk, and it takes a long time to get everyone to come back to order. And then people were so eager to share what they had talked about in their groups. And there was a little bit of anonymity, because it was like, “Okay, everyone in my group said this, not just me,” [LAUGHTER] and everyone was willing to share and we started to envision some really beautiful goals for the next 10 years that were really hopeful, that were imaginative, and creative, and beautiful, rather than starting with critique. Or sometimes what happens is, if one person says something, then everyone else kind of jumps on that train, and this way, diverse number of ideas coming out of these different separate conversations. So that’s why we do it.

Cathy: If you want an education-ese term this is called an inventory method. It’s the opposite of the standard seminar where you ask a question and those same three students raise their hand dutifully and answer the question. And sociologists of education have studied who those students are who raise their hand. And they tend to be a good match for the professor in class and race and gender and family background, family income… the people who are most into the class, most likely to get an A plus, most likely to go on to graduate school, most likely to be professors, replicate their professor. And that’s one reason why only 1% of Americans have a PhD and 25% of the professoriate has a parent that has a PhD. We have a system that’s a closed system. When you do an inventory method, like the one that Christina uses, think-pair-share, everybody in the classroom contributes. In that case, it was a meeting. But that’s true in a classroom too. Sociologists of education also tell us that 20% of students graduate from college without ever having spoken in a class unless they were required to speak by a professor. But if we really believe that higher education is about empowering students, not just giving them content, but giving them the tools to be experts themselves, then they have to learn how to articulate those ideas. And of course, some people are shy and then having them write on an index card means they’re still participating , even if they’re too shy to actually say something in class. An incredible method that I learned from a second grade teacher and I’ve done in many situations. Christina was alluding to the famous one I tell all the time about trying think-pair-share with 6000 International Baccalaureate teachers in the Philadelphia Seventy-Sixers auditorium. So they’re all thinking and pairing and sharing on these jumbotrons in the auditorium.[LAUGHTER] It was great. And I’ve also done it with the top 100 performing CEOs of the Cisco foundation. I did this with the Board of Trustees at Duke and John Chambers, the CEO of Cisco was on, he said, “I need you to talk to my executives, because there’s nobody more likely to be reticent about giving comments than one of my CEOs who’s talking to me. Power does that. There’s a kind of silence that happens in the face of power, whether it’s with second graders or a department meeting like Christina was in or students every day in our classes.

Rebecca: I think what’s really interesting about both of the stories that you’re sharing is that we’ve been in those situations where the silence is overwhelming, we’ve maybe have been the person running the meeting or the classroom or also been the person in the audience.

Cathy: And it feels awful, it feels terrible. My students call it’s playing silence chicken. [LAUGHTER] That’s a great term.

Rebecca: It’s a perfect descriptor for sure. So given that we’ve all had these experiences, and also have experienced the opposite. I think probably all of us, or at least most of us have experienced those engaging opportunities. Why do we always default to the one that doesn’t work? [LAUGHTER]

Cathy: Every structure we have in academe tells us our job is to learn from the master. And I use that word in quotation marks, but pointedly, and then repeat back what you learn on a final exam and that’s how you get As. And the students in our classrooms, they’re the winners, not the losers. They got to college because they learned that lesson, Freire calls it the “banking model,” where it’s my head dumping and depositing stuff into your head. We also have studies that go back to the 1880s, not 1980s, 1880s, the Ebbinghaus experiments with memory that tell us we forget 75% of what we’ve learned for that exam within weeks after the exam is over. So it’s not an effective way to learn, but it’s the way we learn. So we’re being reinforcing in a way of learning we only use in higher education and formal education, we don’t learn new skills that way, when it’s not commonsensical to learn from a lecture. I don’t learn how to play tennis from a video. I might look at a video, but that’s not how I get better. I practice and I improve and someone corrects me, and then I change what I’m doing. We all know that. But, for education, we’re told, learn from the sage on the stage. That’s what you’re supposed to do. That’s how you excel and our students have learned how to excel. It makes complete sense that they would think they learned more from a lecture than when they contribute. They’re deferring to the authority in the room.

Christina: And I think that this has been ingrained in them for a long time. We’ve been ranked and rated since birth, literally the first minute of birth ranked against others. And this one wonderful researcher, Susan Engel. She’s at Williams College, developmental psychologist, and she cites a study where kids on average before they go to school, when they’re at home asked about 27 questions per hour. And anyone who has a toddler, sometimes it is well more than 27 questions per hour. [LAUGHTER] My toddler just started asking why about literally absolutely everything. He’s about three. So right on target for asking lots of questions, for being naturally curious about the world. She talks about this. It’s called epistemic curiosity. And Dr. Engel says that once kids go to school, they ask on average three questions per hour, which is just a precipitous drop in getting to ask your questions, getting to know the world around you through engaging with it. And so by the time they get to college, they expect to learn more from a lecture, that they are not experts in the room, and that the person at the front of the room has all of the answers. And they have been trained through standardized testing to believe that there is a right answer, and they just need to be able to get to that right answer. That doesn’t train them to take on the world’s toughest problems and be problem solvers, to find alternative solutions, to think outside the box. And maybe those problems in the world are caused by believing there is a right answer and not thinking that maybe it’s me sitting in the room with all of these other people sitting in the room who could find a better solution or a better answer than the one that that one person has. And that’s how we change society. That’s how we transform our institutions. And I think they’ve just been ingrained in this system for so long, that by flipping it around and saying no, there are 50 different ways to answer this one question or 50 different ways to solve this one mathematical equation, then it’s more up to them. It’s giving them a little more responsibility and autonomy so that they can practice using it when they get out into the world rather than thinking, “Oh, there’s someone smarter than me who clearly has that figured out and they’ll take care of that problem.” That doesn’t really give them the kind of responsibility and accountability that I think that we all need in the world.

Rebecca: What you were talking Christina, I was thinking about a conversation I had with my kindergartner over the weekend, who does still ask many, many questions, some of which I do not know the answer to and so I don’t remember what she was asking me but whatever it was, I did not know the answer. And I said, “I don’t know, we’ll have to look that up” and she’s like, “I’ll ask my teacher, she knows the answer.” She’s in kindergarten, she’s only been in kindergarten for two months.

Cathy: I interviewed kindergarten teachers and first-grade teachers about learning. And almost every kindergarten teacher said, “when kids come to them, they think they can do all these things like ‘I love math, I love music, I love art, I’m an artist,’ by first grade, within six months into the first grade, they know, ‘I’m not good at art, I’m not good at math, I’m okay at language, but I’m very poor at…’ and already have absorbed those kinds of lessons about themselves.” And what you said is great, because it’s like the authority of the teacher is already happening. And then what happens when you absorb those lessons into a self definition. And that’s what we’re working against with active learning, is not just definition of the teacher, but definition of yourself in your role as a person.

John: And that’s hard to correct at the college level, because students have been indoctrinated in this from their very first exposure to educational systems. And when faculty do try using active learning, they often get a lot of pushback from the students. And that’s a challenge for new faculty where their teaching evaluations may have some impact on their continued employment. So it’s a difficult cycle to break.

Cathy: Yes, and it’s one reason why we include the research, serious research with any thing we offer to faculty members about what they can do in their class. And we also talk about the 2014 meta study in the publication of the National Academy of Science that looked at every possible way of evaluating learning and said if this had been a pharmaceutical follow-up study that Eric Mazur, who’s one of the inventors of the flipped classroom, did at MIT because his brilliant MIT students, were all sure they were being shortchanged by active learning. So he had them read serious scientific studies of active learning and then they all thought they were doing great by having active learning, and they thought they were better. So it’s about using the methods that speak to people in order to change the methods because unless you address the actual present situation of the audience, of the students, of the people you’re addressing, you can’t change things, you have to honor that present situation before you can move to something else and make a structural change beyond that.

Rebecca: A lot of the current system of higher education, as you mentioned, is based on a really different era, a really different audience of students and our student populations have changed, become more diverse, there’s more people going to college now than before. So how do we help students who have been through this system that has not really invited them to the table to really get involved. We share some of the research, and what are some other ways we can support them on this endeavor, and to continue helping us change the system.

Christina: Some really great pedagogy out there. One I’m thinking is an assignment that Erin Glass does with her students where they read terms and conditions for all of the technology that they’re using on their campuses. And they have to closely read them and critique them to help them become more aware of capitalist surveillance and what they are required to sign up for. And then they write a critique of that, of the university and of the system that they’re being signed up for, so they’re not only learning more, they’re learning digital literacy. They’re also learning more about the institution that is guiding these things that they’re signing up for. And they’re becoming better critical readers in general. And they’re also talking back to that institution and saying you could be doing better. And so there are ways in which we can give our students real-world problems that are immediately close to them and to their experiences of education, and task them with coming up with something better. And it’s really wonderful that students who come from all different kinds of educational systems to get together and think of what could be done better. Or Cathy also does this where at the end of the semester, a final project could be like, come up with a better syllabus. I don’t know if you want to speak to that Cathy, but I love this assignment.

Cathy: Yeah, I love to end the class where I be in the next class, like I say, “Okay, we’ve had about 12 weeks or 16, depending on the institution that I’m at, together and we’ve done this as a syllabus, and you’ve contributed to the syllabus, the last assignment, and sometimes we make this even as a final exam, is to make a syllabus the next people who take this class will inherit. Put your stamp on it. What did you like? What didn’t you like? That’s an incredible activity and it means it’s but again, using an education-ese term, it’s metacognition, too, because it means students are looking back over everything they’ve learned, which is the best way to beat the Ebbinghaus 75% forgetting because you’re actually processing it, analyzing it, and then trying to come up with some new version that you’re bequeathing to somebody else. It’s a legacy that you’re bequeathing to somebody else. It’s a marvelous exercise and you can do it in any kind of class. It’s quite fascinating to see the different ways people can come up with things. So often people say, “Well, you’re an English teacher, so of course, you’re flexible.” But what about… there’s somebody named Howie Hua, who’s a professor at Cal State Fresno, who on Twitter almost every day he comes up with what he calls mental math problems. And he’ll ask something seemingly simple that you think there’s no other way to solve that, like, “Add in your head 24 plus 36? How did you do it?” And dozens of people respond with different ways to add whatever those two numbers are that I just said, in their head. And it’s fascinating, because the point he’s making is it’s not about the right answer. It’s about, not only understanding the processes, but understanding all the different tools that we can have in order to be better mathematicians, more passionate about science or more passionate about all kinds of learning. So I think any assignment that gives students the tools and allows them, and even better is when they can pass on those tools to somebody else. When Erin Glass does that assignment, they not only critique, but they come up with their own terms of service. What are the terms of service for our class? What’s the community constitution for our class? What are the community rules we’re going to form in this class? …and so they’re already invested in a new kind of structure even before you start populating what that structure is going to look like.

Christina: And I think from the first day, you can really set students up for something different. One thing that Bettina Love does in her classes is she has everything set up and she goes, “Okay, now you tell me when the deadlines are going to be for this.” And so students look at their calendars, look at their schedules, and determine when things are going to be due so that they’re not all due in the same week as midterms or as in the same week as finals. That’s a very student-centered approach, asking students to come up with the learning outcomes of a class. And even in the most restrictive situations, you can add learning goals and learning outcomes, even if yours are set by the department. So I think also asking students what needs to change to better serve them and centering them in that conversation, you can start with your class and then start to think more broadly about a department or a whole institution.

Cathy: What I love about all of these different things, and we’ve borrowed them from other people, one of the things we did was we interviewed so many people, academic twitter was very helpful for that, to find out what they were doing and profile people and amplify people who are doing amazing things. What works best is when something specific, if you say how should we change this class, you get silence chicken. If you say here are the 10 learning outcomes that our department requires us to write, do you have anything else you’d like to add? Maybe work with a partner and come up with your own additions to these required learning outcomes? Students come up with beautiful, soaring, inspirational things that just make you aware that if they’re allowed not to be cynical, students want to have agency and want to have something that will help them in the rest of their life, it’s pretty scary to think about the world out there. And they want and need these things and want to be participants in the shaping of their own life and in their own agency.

Christina: And you’re reminding me too, that there’s this widespread movement right now to rename office hours, to call them student hours, because students are so used to going to the office being a punitive experience. And student hours really welcomes them to come with maybe more than just “I’m having difficulty with this problem set.” “But I want to talk about my career, what can I do with this degree? Or I’m having difficulty with x? Can you help me with y?” I think it really better serves them as well to rename it student hours to show that we actually really want you to come and we really want to talk to you. I don’t want to just sit alone in my office. [LAUGHTER] I want you to be here.

John: What are some other activities or ways in which we could give students a bit more agency? You mentioned the reflection on the syllabus and rewriting a new syllabus at the end. And you also hinted at having students be engaged in the syllabus itself. What are some other ways we can do this during the course of the class?

Cathy: I often quote our friend Jonathan Sterne, who teaches at McGill University because this is the most counterintuitive one. Jonathan teaches various versions of mediasStudies, media information, technology, and disability studies. He himself had throat cancer, and he talks through a voice box that he himself helped to design… a remarkable human being. He teaches classes of 400 to 600 students, and people say there’s no way… how in the world could that be active learning? He hands out index cards and at the end of every class students write down an answer to something he asks. He might ask “What did we talk about in class today that you’re still going to be thinking about before you go to sleep at night? And if there was nothing, what should we have been talking about?” Today’s media if you don’t have anything to say about media in the modern world, something’s misfiring. He has a blog about his learning, and he’s charted how well students have done since you’ve done these simple exercises of having students report back after every class. He also works with TAs who have special sections, and they take the 15 cards from their section, so they know what questions the students have before they go into the session. And then he uses some of those to spur his next assignment. He does this kind of cool thing where he spreads it all the cards and says, “Well, John said so and so. And Deborah said so and so. And Rebecca said, so and so. And Christina said so and so.” So he makes it interactive. He also does an incredible thing. He says, “With this many students, I have to use multiple choice testing, and I know how impoverished multiple choice testing is.” So he sets his students a creative assignment each time, sometimes it’ll be a piece of notebook paper, sometimes it’ll be an index card, and he’ll say, “You can write any crib sheet you want, go back, and you can do anything you want from the semester to help you do well on the multiple choice exam.” And what he knows is what they write on that crib sheet is the learning, right? It’s not filling in the ABCDEs, it’s the learning he also leaves some portion, it might be 5%, might be five points, it might be10 points, depending on the system he’s using. He’s Canadian university, so it’s a slightly different system than in the US. But he leaves some amount free, and students hand in both their multiple choice exam and their crib sheet. And he gives extra points for the crib sheets. He’s even done art installations with some of the crib sheets that students have done. But the point is the way you review a class and organize the knowledge onto some very prescriptive sheet, and he says the prescription is extremely important… he’s a composer as well. So he knows how it’s important is to have rules and to play with those rules. And it’s almost like a game. That’s where the learning is happening. So even in the most restrictive situation, you can still do active learning and learning that’s meaningful to how your students learn and how they retain and how they can apply that learning later.

Christina: A colleague of mine, Siqi Tu, also has her sociology students come up with some of the questions that will be included on the final exam. And you can do this with a multiple choice or a long answer type of exam, and the students develop a question. And then when they submit their questions to the professor to review, they also need to include what skills are we assessing with this question? And is this the right answer? What are the various ways you could get to the right answer? And if the right answer is D, then why are you offering A, B, and C as other but wrong answers? Why are they not the right answer? …things like that, to get students to have this kind of command over what they’re learning, why it’s important, what is worthy of being assessed, and how to go about assessing it and testing that knowledge. They have a lot more agency then in how they are being evaluated. And so their expertise is also being solicited there. And the majority of the learning is happening in creating the question and explaining all of the pieces of how that question has been crafted and what the right answer is and why. And then, at the end, she includes at least a portion of the student-generated questions on the final exam. And so it not only gives them great exam prep, but then they also know better what to expect. And they have more agency and control over how they’re being evaluated.

Rebecca: I really enjoyed some of the titles of the chapters in your book, for example, “group work without the groans.” [LAUGHTER] And I thought, yes, group work without the growns. So they resonate.

Cathy: I used to consult quite a lot with business. And just because of that I helped create the Duke Corporate Education Program, which was for returning executives, when I taught at my previous institution. And the number one expense of management experts who are brought into corporations to help manage more effectively is to help them with group work. And in classrooms, sometimes even in sixth grade, we say “Work in your groups and then do something amazing.” Well, no, we know what’s going to happen. That one person who raises their hand, they were one of the three who raises their hand, and in the group, they’re the one that does all the work, then there’s somebody else who kind of goofs off, and then there’s somebody else who does nothing at all. And we know those patterns, and it’s horrible for all three, it’s horrible for the person who always steps up, they’re not being pushed, and it’s horrible for the person who does nothing or the person who goofs off. So when I do group work, I have students write job descriptions. They write out job descriptions for who is going to do what in the group and I also love to have them do an exercise that I call superpowers. What’s your hidden superpower? What’s your three things you do that you think have no relevance at all to this group but that you know you do really well? It might be playing video games. I’ve had people say they were a clown. I found out that my executive director of the program I run was a professional clown. I didn’t know that. She’s a gorgeous young woman and she was a clown. She’s the last person I would have thought of who would be a professional clown. People have these skills, and what they find out in a group is those skills are not irrelevant, because you’re talking in group work not only about coming up with a product, but about interrelationships. And how you can make all the different parts of your personalities work together coherently to create a final product. Also, I have students put that on their resume. I have them look online at what employers most prize. And it turns out collaboration… duh…because that’s what they spend their money improving. Somebody who can be a great collaborator is somebody you want to hire in a job. So my students can not only put that on their resume, but have a wonderful example. You don’t have to say it’s in a classroom. I worked on a project with four others, and we took that project in from idea to implementation, and my role was the firestarter. That’s a term from computer scientists. I’m especially good at coming up with new ideas and presenting those ideas to a group. Fantastic. And then they don’t grown, they realize they’re learning a skill, not being put back into a pattern that they themselves hate and are embarrassed by or resentful of.

Christina: And I think in addition to telling them why group work is important, that they’re going to end up working in groups for the rest of their lives. Everything I’ve done in any job has been collaborative to some degree, and mostly a lot, like really collaborative. And so I just kind of tell them, “This is not busy work, this is actually good practice for the rest of your life, because at the end of the semester, you’re not going to work with these people anymore. But if you’re in a job, the only way to leave that group is to leave that job and the stakes are so much higher. So first of all, this is good practice.” But I think also, we sometimes neglect to offer students the structures that they need to feel confident in their grade for group work, and to feel confident going into group work. So from the get go, giving students structure for the group work, like a checklist of jobs or asking them to come up with a checklist of tasks that they need to complete, assigning roles, like putting a name next to each item on that checklist, so that it’s clear who is doing what. Teaching them a skill like that is teaching them how to delegate authority, how to be a good entrepreneur, a leader, and pointing that out to them that by creating this checklist and putting everyone’s name next to everything, you’re delegating authority, you’re learning these leadership skills that you need in the workforce, and helping them to understand that it is absolutely okay and totally normal to feel social anxiety before going into a group, particularly after a pandemic, when we really lost the ability to make small talk.

Cathy: It’s exhausting. [LAUGHTER]

Christina: It’s exhausting. It’s exhausting. It is we lost that skill. Oh my goodness,

Cathy: Today happens to be a Monday and I had brunches on Saturday and Sunday and took a nap after each one. I can’t remember how to do brunch anymore. [LAUGHTER] And we’re all in that situation.

Christina: It’s true. I just wanted to add one more thing, which is that it’s not just social anxiety, but it’s also anxiety about grades and grading. And we have a whole chapter about grades. Because no one likes grading. No one likes grading. And I think it’s important too for students to know that they’re being graded and assessed fairly on group work. I’m so having that checklist of roles and turning that in at the end to show who did what is really important. And inevitably, it’s funny because we also put faculty into groups …that transformative learning the humanities… where I work, and this inevitably happens with faculty too, that they get really anxious about working when the ideas aren’t gelling together. And I think it’s really important for students to know how they’re being graded. And if someone’s ghosting or someone’s not pulling their weight or not showing up, give everyone else extra credit for helping to make that work, helping to reach out to that person who’s not showing up or ghosting: “Are you okay?” And a lot of times that person is not okay. And they needed someone to reach out and ask if they’re okay, they need that support. So offering the students who unclog a problem, you can give them a plunger award, literally, that happens in a lot of groups, or do something to recognize someone who goes above and beyond to help resolve those kinds of conflicts and issues, rather than it feeling like “Oh, but my grade is being hurt by someone else.” I think it really helps to foster collaborative community and a learning community where everyone is important. Everyone is valued and everyone needs to be okay for the group work to be successful. How can we help our colleagues, our peers.

Cathy: Around 2005 to 2010 years for my organization HASTAC which I co-founded in 2002… NSF now called it the world’s first and oldest academic social network… we created a wiki and we went to this guy in a garage and asked him if he would help us create a wiki and then the next year he launched Wikipedia… that was Jimmy Wales. [LAUGHTER] So that’s how old, that’s how ancient this is. But with that world, we were dealing a lot with open-source computer programmers. When they would do a job, when a job would be posted on Stack Exchange or another open source site, they would have to find a partner that they’d never worked with before and know if that person was reliable, somebody who could complement their skills, and so they do a badging system. And I worked with the Mozilla Foundation on creating badging systems, where you would write down all the criteria that you need to accomplish a job and you never gave a negative, you never give a negative, you just give somebody a badge if they did something great in doing that, and then somebody else who comes by and wants to look to see if they want to work with that person sees where they’ve been given the right badges and says, “ooh, yeah, those are the things I do poorly and those are things what you do well.” Again, HASTAC calls that collaboration by difference. Not everybody has to do everything perfectly, but you have to know, you have to have an inventory of what people contribute. So in my classes, also, when I’m doing group work, I’ll have students not only write their own job descriptions, but write a list of the qualities they think are most important for the success of the group as a whole. And after every week, when they come together, I’ll have them give badges to the people. I don’t even say how many, what percentage, just give a badge to someone who you think really showed up this week, and give a badge in a different category. You don’t have to tell the person who never gets a badge from any of their peers that they’re not pulling their weight. And then that can be a first step, as Christina said, to doing something like reaching out and saying, “You must feel terrible that nobody’s given you a badge in anything. What’s going on? Is it indifference? Is something going on your life? What’s happening?” Yeah, and it doesn’t have to be punitive. But when you see that none of your peers are rewarding you, sometimes it’s like, “Darn them. I’m doing all the work. But I’m a shy person. So I just make the corrections.” That often happens among computer programmers who often are not the most voluble, personable, people. They used to wording, we’re doing code? And someone will say, :”No, no, no, I was fixing all the code you didn’t see, you just didn’t look and see that I was fixing all the code.” And then you can make an adjustment to and it’s an incredibly important adjustment. I’m working with somebody now who was Phi Beta Kappa, three majors, straight As, et cetera, et cetera, and never spok in college. And when she hears these methods, she says, “This would have changed my whole way of being in college.” Instead of feeling shame of all the people who should not feel shame, she felt ashamed that she wasn’t contributing. And because she was never offered an opportunity to until she wrote this brilliant final exam or brilliant final research paper when her teachers knew but in class, she felt like she was failing. That’s horrible. That somebody that brilliant would ever feel like they weren’t doing a great job.

Christina: I think it also asked how to get students excited. And thinking about what Cathy just said, I like to frame group work as an opportunity to practice being a step-up or a step-back person. So if you’re normally a step-up person, like everyone loves that you’re the first to volunteer to help. It’s great to be a step-up person, but sometimes that doesn’t leave room for stepping back and taking into account all of the things that have been said, and reflecting on the larger picture and finding the forest through the trees. And so I invite students to try to practice if you’re generally a step-up person, try being a step-back person. And if you’re generally a step-back person, try being a step-up person and see how it goes. And I also put all of the really loud step-up people in a group together, and I put all of the really quiet step-back people in a group together, because at some point, they’re going to have to talk and the step-up people need a way to regulate who is talking. And so I think a lot of us try to distribute those people through groups, and that can really change group dynamics. So I like having them all together in various ways to feel comfortable being among peers and navigating those roles and being more aware, calling to mind those roles before group work, so they could get excited about trying something new, and recognize that this is always just practice.

John: Will these methods help to create a more inclusive classroom environment?

Christina: These methods are inclusive because they solicit participation from every single person in the room. Inventory methods achieve total participation, that’s a term from the American Psychological Association, 100% participation, not just the hand-raising few. So these methods are inclusive.

John: There has been a lot of criticism recently concerning the way in which traditional grading systems cause students to focus on trying to achieve the highest grades rather than on learning. Do you have any suggestions on how we can focus student effort on learning rather than achieving higher grades?

Christina: Shifting the focus from grades to learning? A very quick answer would be thinking along the lines of Carol Dweck and using a growth mindset… that we are all learning… that you can do more assignments that are completion-based or labor-based to a satisfactory degree rather than A, B, C, D, F. And I think that one really great model is from Debbie Gail Mitchell, who teaches chemistry in Denver. She decided that an 80 is achieving proficiency. And the goal is to achieve proficiency. And so if you get an 80 on an exam or an assignment, then you receive the total number of points for that exam or assignment. And there’s a total number of points to achieve for the whole class. And so assignment or exam adds up to that. And so students stop grade grubbing or worrying if they’re getting an 83 or an 84. And they focus more on learning.

John: We always end with the question: “What’s next?”

Cathy: At one of those brunches This weekend, I had the privilege to meet someone named Matt Salesses, S-A-L-E-S-S-E-S, who is a novelist who just took a job in the MFA program at Columbia, who’s also written a book called Craft. And the book looks at how we teach writing in writing workshops by looking at novels and noticing how often white-authored novels don’t tell you the race of the white characters, but do tell you the race of the non-white characters, and how much craft through all fields as well as in writing workshops often assumes a putative expert in a putative subject as being white. And then everybody else gets defined. So even when we do the terms like diversity and inclusion, there’s an implicit grounding that the person who has craft and earns that craft is going to be from the dominant race. And it’s a really interesting book that looks at the Iowa Writers Workshop and the principles by which it was written up. You could have done craft as a way that higher education was set up. So many of the people who started and set up the metrics for higher education in the late 19th century were in fact, eugenicists, they really believed there was a biological reason for racial superiority and created a system that reified that prejudice that they had. So that’s just a parting. I just happened to be at a brunch at one of those exotic face-to-face human real experiences this weekend where I met an astonishing person with an astonishing book that I’m thinking about more and more. So that’s a what next for me as of yesterday, but that’s the wonderful thing about active learning is yesterday always has something interesting you can learn from.

Christina: My what next is I’m working on an article right now with a colleague, Josefine Ziebell. We’re both sound studies scholars, and also interested in pedagogy. And we’re looking at the school-to-prison pipeline, and the ways in which school soundscape mirrors the carceral soundscape, and how to give students more sonic agency. And so thinking about silence in the room, thinking about voice, and in what ways speaking up can challenge authority and how that can cost you your life in the worst scenarios. And also just like bells ringing, the time ticking ways in which school soundscape can contribute to the school-to-prison pipeline by regimenting everything about a person’s body and depriving them of their sonic agency, where making noise is considered inappropriate when that is exactly what we need to do to transform these institutions. And so I guess that just studying that I find really interesting right now with Josefine.

Rebecca: Well, thank you so much for such fascinating conversation today and things to think about and wonderful teasers for your book.

Cathy: Thank you very much.

Christina: Thank you so much.

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

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261. Social Justice Assessments

Traditional methods of assessing student learning favor those students that reside in well-resourced school districts while leaving low-income students at a substantial disadvantage. These grading systems also encourage students to focus on their grades rather than on their learning. In this episode, Judith Littlejohn, Meghanne Freivald, and Katelyn Prager join us to discuss a variety of social justice assessment techniques that can help to create a more equitable environment in which all students can be successful.

Judie is the Director of Online Learning at SUNY Genesee Community College, Meghanne is an Instructional Technology Specialist at Alfred University, and Katelyn is an Assistant Professor in the English Department at the Fashion Institute of Technology.  Judie, Meghan, and Katelyn worked together on a SUNY Faculty Advisory Council on Teaching and Technology committee on social justice assessments.

Show Notes

Transcript

John: Traditional methods of assessing student learning favor those students that reside in well-resourced school districts while leaving low-income students at a substantial disadvantage. These grading systems also encourage students to focus on their grades rather than on their learning. In this episode, we explore a variety of social justice assessment techniques that can create a more equitable environment in which all students can be successful.

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John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

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Rebecca: Our guests today are Judith Littlejohn, Meghanne Freivald, and Katelyn Prager. Judie is the Director of Online Learning at SUNY Genesee Community College, Meghanne is an Instructional Technology Specialist at Alfred University, and Katelyn is an Assistant Professor in the English Department at the Fashion Institute of Technology. Judie, Meghan, and Katelyn worked together on a SUNY Faculty Advisory Council on Teaching and Technology committee on social justice assessments. Welcome Meghanne and Katelyn and welcome back, Judie.

Meghanne: Thank you.

Katelyn: Thank you.

Judie: Thank you.

John: Today’s teas are:

Judie: …I have Lady Grey.

Rebecca: That’s a good one…

Judie: …In my DTL mug.

John: …a nice Desire to Learn mug.

Meghanne: I have iced green.

Rebecca: And Katelyn, how about you?

Katelyn: Mine’s water right now, if it were the evening, I would have one bag of peppermint and one bag of chamomile together, delicious.

Rebecca: Sounds nice and calming.

Rebecca: I have hot cinnamon spice tea.

John: And I have black raspberry green tea.

Rebecca: We’ve invited you here today to discuss your work on social justice assessment. Perhaps, we can start with a discussion on what you mean by social justice assessment.

Judie: So social justice assessment considers factors such as race, culture, language proficiency, socioeconomic status, and ability while working to dismantle systems of power, bias, and oppression in evaluation of student learning. So various approaches including equitable assessment, labor based grading, and ungrading, as they relate to the purpose, process, wording, and structure of student learning assessments are included. So we’re trying to focus on the learning that our diverse students achieve as it relates to specific learning outcomes just to mitigate the influence of dominant norms on our students’ grades. So we’ve all been working together for the last couple of years on a SUNY task group that was part of the Faculty Advisory Council on Teaching and Technology, which I chair. So we’re a subcommittee of an Innovations in Assessment group, and there’s a couple more of us who couldn’t make it today, but we’ve been a really close-knit group, I think, working together for over two years. And we really enjoyed the project, which resulted in a website with all these artifacts on it that people will be able to access. And we’re hoping down the road that we can continue our work, but we’ll get to that later on in this conversation.

John: And we’ll share a link to the overall website as well as your group-specific component of that in the show notes. So this was partly implied in your response defining social justice assessment, but, what are some of the shortcomings of traditional grading systems in terms of equity?

Meghanne: When we were doing our research on this topic, we encountered many drawbacks of the traditional types of assessments that we all experienced all the way up through school and into college, and I’ll share a few of them. One is that the focus is often on the grade rather than the actual learning process and what the student will actually be able to do, and be able to learn as a result of engaging in the education process. They just focus on the grade, “what’s my grade?” and that sort of misses the point. It creates a system where students are compared to each other rather than having the focus be on individual growth and achievement. It also can put students at an advantage or disadvantage based on characteristics such as race, ethnicity, socioeconomic status, disability status, language proficiency, and lots of other characteristics that students themselves don’t have any control over. We found in our research that traditional assessments tend to favor white, affluent, high-achieving students, and that really isn’t who most of our students are anymore. So we really need to remove barriers and create a way for students to accurately represent the learning that has taken place.

Rebecca: So you hinted to this in your response about traditional grading systems comparing students to one another. So thinking about that, what role should students play in determining how their learning is assessed?

Katelyn: I’ll tackle that one, and I want to answer it with a disclaimer to start because social justice assessment is an umbrella term that has all of these different strategies that are wrapped up in it, and each of those approaches, whether it’s ungrading, or labor-based grading, might have a slightly different response to that question. They all share the same goal, that students should not be systematically disadvantaged by the assessment mechanisms, and that we want to increase student agency in the classroom. We want students to be active participants in their own learning, but the actual question of how students might participate in determining their own assessments might look very different depending on who you’re talking to and what approach they use. Maybe it’s literally helping design the assessment mechanisms, the grading contract, grading rubric, maybe it’s creating flexible assignments that allow students to determine what learning is being assessed, or in the case of ungrading, maybe it’s just deprioritizing the assessment entirely in order to emphasize the individual student’s learning journey through the course. So I guess my answer, tentatively to your question, is yes, students should be participants in determining how they’re learning is assessed by the big how, and why is going to differ.

John: As you noted, there’s a wide continuum of alternative grading policies that can fit under this category of social justice assessment. Some of them are not that much different than traditional practices, and others are quite a bit different. One approach, which is much closer to the traditional grading systems that people are already using is a system of mastery learning. Could you talk a little bit about what mastery learning is and how that could be used in the classroom to provide a bit more equity.

Judie: So mastery learning is, instead of assessing a student or evaluating a student with one assessment, and giving them that grade, the students are able to go back and revisit the content and work again on any material that they didn’t understand or try things over again. So it’s an iterative process, and they should get some sort of formative feedback in between attempts so that they can understand what it is they need to work on and focus on. And this way, it’s more equitable, because the students are able to take the amount of time that they need to work on the assessment, they can access any review materials that they need to establish their foundational knowledge and continue on. And it just really helps the students learn and grow. And I think it’s a great way to establish foundational knowledge. I use it myself in all the history courses that I teach, and I just think it’s a great process. If you think about it, any athlete, that’s what they do. So if you’re learning how to play baseball, how many hours are spent in a batting cage, or like on the pitcher’s mound, how many times do you try again, and again, and then again, until you are able to do it correctly, or do things accurately? So I always liken it to use that sports analogy, because I really think that helps people understand that students’ learning… you have to practice and you can’t tell somebody something once and expect them to integrate it into all the knowledge they already have, and be able to recall it instantly. So I just think it’s a great way to level the playing field of students so that when you move on to the next part of your content, they all have the same foundation, and they’re ready to go forward.

John: And by explaining it to the students that way, in terms of a sports metaphor, it’s something that they can pretty easily connect to, and I think it also would help to promote a growth mindset, which we know is effective in increasing learning as well.

Rebecca: Another assessment strategy one might use is minimal or light grading that falls under this social justice umbrella, and is a bit different than mastery learning. Can you describe what minimal or light grading is?

Meghanne: Yeah, I’ve seen this described in a couple of different ways. This isn’t something that we really included in a lot of our research, so I kind of looked this up just a little while ago and it’s very interesting. And one approach is more on like the whole course level. And there’s another approach that can be taken on an assignment level. So for an entire course, what an instructor may do is that they would assign assignments throughout the semester, but most of them would not be graded, they would be used as like a conversation piece. And they would be discussed and gone over during class, which would then provide opportunities for the students to seek clarification and for the instructor to provide feedback in the moment. So then the assessment then becomes part of the learning process. So then when there are a small number of assessments that are given for a grade, then when the students get to those assessments, they’re not as intimidating. They’re things that they’ve done with their classmates, they’ve done them with their instructors, they’ve done them in class. So I think it’s a very interesting strategy because it removes a lot of the anxiety that students may have around assessment, because it’s just something that they’ve done in their class. Another take on this that I’ve seen is, on an assignment level, something like a paper, something that may require a lot of revision, where when the professor is grading that assessment, they would maybe not take the time to go through and mark all of the grammar and spelling and mechanical errors, but maybe they would look at a section of that, maybe point out some things the students are doing over and over again, but not mark up the entire paper, but just say, “Okay, these are the things you need to pay attention to that are recurring through your paper.” And then as they read and grade that student’s paper, they focus more on the message that the student is trying to convey and the ideas that they’re sharing, rather than the mechanics and the grammar and the spelling.

John: And one common thing I think, to both mastery learning and minimal light grading is that the goal is to provide students with feedback. In some cases that can be automated. Mastery learning systems involve some degree of automation, sometimes by textbook providers, or perhaps adaptive learning systems, or it could be questions that you put together. But if you’re going to provide feedback on writing, it can require a lot more time. And a minimal light grading approach allows faculty to provide feedback on the most important things without taking up as much time to allow faculty to provide feedback on a wider range of topics, which, again, is I think, to some extent in the same sort of spirit.

Rebecca: Light grading can help not intimidate a student with too much feedback. If you see just a paper completely marked up, it might feel like there’s no possibility for moving forward or revising. But emphasizing what’s most important to change, or most important to focus on can help a student prioritize. And this can be really important to someone new to a discipline who might not know what’s most important.

Katelyn: I’m so glad you said that.

Meghanne: There’s an element of trust there as well, because if we point out what a student needs to focus on mechanically or grammar wise in a small part of that paper, then they can be trusted to then use their judgment to go through it and read it more carefully, and then make those edits based on the feedback that they had received. So it is visually much less intimidating. Plus, it might be a motivating factor for some students too that their professor is trusting them to be in charge of that revision.

John: Another type of social justice assessment involves contract grading. Could one of you talk a little bit about how contract grading fits into this category of social justice assessment?

Katelyn: Sure, I think contract grading is one of those terms that’s gaining some broader popularity and recognition. So it’s probably a term that may be pretty familiar to a lot of instructors at this point. So maybe it doesn’t need a lot of explanation. I’ll just say there’s a couple of different models of contract grading. In some cases, the instructor might provide that contract at the start of the term. In other cases, the instructor and students would be able to negotiate that contract collaboratively together at the start of the term so that students have more of that active stake in the contract itself. Generally, the grading contract would lay out certain requirements which students would need to fulfill to receive their desired grade. And that might include requirements related to attending class or conferences, completing low-stakes assignments, completing major assignments, maybe some page- or process-based requirements. But the bottom line is that the contract gives students a clear picture from day one of the work required by the class so students can look at that contract and know exactly how much work they’re going to need to complete from day one, to get the grade that they really want to receive in the course. I think the additional benefit of contract grading for our conversation is that it decouples grades from assessment so students have more space to take risks in their work rather than aiming for correctness. And on the faculty side, faculty can respond to the content and spirit of the students work as opposed to justifying a grade. I think most important, though, because this system privileges students who are investing the time and effort into their learning, all students have the same potential to earn a high grade in the course regardless of their knowledge or ability with the subject matter prior to the start of the course. So to use another sports metaphor, it works to level the playing field on day one for students who may have very different levels of preparedness and experience with the subject matter.

Rebecca: Another strategy that folks might use, which we’ve certainly talked about quite a bit on this podcast at various times is peer assessment. Can you talk a little bit about what that looks like and how that fits into this social justice model?

Judie: So peer assessment, or I tend to call it peer review, helps to build student investment in writing, and helps the students understand the relationship between their writing and their coursework by helping them engage with the writing in a way that encourages more self reflection and works to help them build their critical thinking skills about their own work. And I think it also helps the students learn from one another, because they’re sort of trying to evaluate their peers’ work against the requirements for the course. But then you also look at your own writing in a new perspective, and you learn from what you’re seeing your peers write and from the feedback that you’re receiving from your peers.

John: Might students perhaps take feedback from their fellow classmates a bit more seriously than they do feedback from their instructors.

Judie: A lot of students self-report that they learn more from this peer review activity, because they’re trying to identify and articulate weaknesses that they’re seeing in their peers’ papers, and also in their own. And I think trying to incorporate feedback from both their peers and their instructor into their own work, I think, just helps raise that awareness and any kind of feedback that’s constructive, as they think about it and reiterate it and rewrite their work. It just helps with their critical thinking. And I think just raise awareness of how they write, and maybe they can be more thoughtful about what they’re writing going forward. I think they also, if they question their peers, say “How did you come up with this?I love this idea,” then they can apply some of this, that they’re learning from their peers to their own work, too. So perhaps that’s what you were getting at John, when you asked that question was, they may benefit more from their classmates telling them how they came up with their ideas than from their instructor just dictating what the expectations are.

Rebecca: I would expand the model to include not just writing but also other creative projects and things. It’s certainly a practice that’s pretty common in the arts, for example, to do peer review of student work.

John: And they also get to see what their peers are doing, which can serve as a positive role model. When students see that other people are doing something that they hadn’t considered doing, it could serve as a way of improving their work.

Katelyn: I think a lot of students come into the classroom thinking of their teacher as the sole reader or audience for their creations throughout the course of this semester. So anytime we can expand those audiences and have students thinking rhetorically about who else might be the consumer of their work. I think that that can benefit our students in really important ways.

Rebecca: It also seems like it’s a good opportunity to formulate community around an activity like that.

Katelyn: Absolutely.

John: One of the other areas you address with this group was the topic of labor-based grading, could you talk a little bit about that?

Meghanne: Yeah, labor-based grading removes the focus from the end product assignment and shifts it to the process of creating that piece of work. So students are provided with feedback throughout the process regarding their labor or the work that they put in. And they’re given opportunities to continue working to improve what they’re producing, and to achieve a desired grade based on a contract sometimes, so there is some overlap with contract grading, but not always. There typically aren’t penalties for students who revise and update their work, because that’s part of the learning process. And it really helps students determine what their end grade may be and how much effort they want to put in, because often, they will be given some sort of guideline for what different grades may be achieved based on certain levels of effort, or certain levels of work that are completed. And also there may be opportunities to grade based on completion rather than more of a subjective sort of qualitative grade.

John: So do you mean like using a light grading or minimal grading where you either completed satisfactorily or you haven’t, and as long as you complete a certain number of assignments or activities, you achieve that grade,

Meghanne: That or also if there’s criteria, like a rubric, and they hit all of the criteria, then they receive full credit.

John: Which becomes, actually, I think, a form of specifications grading.

Rebecca: And then one other model that you’ve talked a little bit about already today is ungrading. Can you expand upon that a little bit more?

Katelyn: Yeah, so ungrading works to deprioritize numerical grades or even attempt to eliminate them entirely. So I hope I’m not speaking out of turn when I say, I think that this is the most controversial of the approaches that we have been researching, it tends to get the most pushback from faculty because it is so different from what we have often been taught or trained to do. So instead of focusing on those numerical grades, instructors are encouraged to focus on providing learner feedback that encourages growth. Okay, I have a quote that is from an ungrading expert I’d like to share. This from Sean Michael Morris and he says, quote, “at the foundation of ungrading, lies something that could change school entirely. A suggestion that ranking and evaluation and the concomitant expertise of the ranker or evaluator is entirely an optional way of viewing things.” And I’m going to end the quote there because I think that that important kernel is that ungrading works to dismantle the hierarchy of the classroom and refocus the attention on individual student learning is an approach that requires a lot of trust between student and instructor, and a lot of student buy-in as well. Students have to be invested in the learning that’s going to happen throughout the course itself. And in a completely ungraded classroom, student grades might be based simply on a final student reflection, or even a one-on-one conversation between teacher and student about the grade that the student has earned. But because ungrading really rejects transactional grading systems, the final grade is more of an afterthought than an important outcome of the course, much less important than learning that’s occurred throughout the semester.

Rebecca: So today, we’re recording on August 9, James Lang posted on Twitter about how deep the system of creating actually is that there’s even things like discounts for insurance, for good students, or good grades. And that it’s really challenging to overcome a system that’s so ingrained beyond just our education system, but into many other systems as well. So I think that that, in part, is why there’s such a strong pushback on this particular method.

John: And we’ve always done it that way, at least for the last century or so.

Rebecca: Change is hard.

Katelyn: Yeah, I think that the traditional grading system is really embedded into not only academia but outside of academia as well. And even within a class that takes an ungrading approach, we still face that question at the end of the semester of “Well, what’s the grade going to be in the system?” because we don’t really have the option, at least at most institutions, to say, “No grade, job well done.” At least at my institution, I still have to put in a letter grade for the student. So we can work to reject that system as much as we can. But at the end of the day, we’re still operating within that same structure. And maybe that’s a question of what’s next, right? Like, are we going to see one day a future where more universities embrace this idea of learning for the sake of learning as opposed to learning for the grade? I don’t know.

John: One of the other things you address on the website is how perhaps the use of authentic assessment or UDL types of assessments might improve equity by providing a more equal playing field for students. Could you talk a little bit about how going beyond the traditional term papers and tests might provide a more equitable way of assessing students’ learning.

Judie: I think anytime you use authentic assessment that helps, or generally it allows the students the opportunity to demonstrate their learning in the way that works best for them. The students are writing a term paper, for example, they can write the paper the traditional way, or they can give a presentation or record a presentation, and still provide their citations and so forth at the end. Or they can do something visual, some sort of a PowerPoint or a nice visual display of the topic and again, cite their sources and explain their images to the group so that people understand how they’re meeting the learning outcome. And I feel like that’s just a good way if people are struggling with language, if people are just struggling with writing in general, I think that this levels the playing field, because it gives everybody an opportunity to really show their knowledge and shine and not just pigeonhole themselves into one more paper or one more multiple choice test, if they have test anxiety. Some of our traditional forms of testing or final assessment just set students up to fail. And allowing students to choose to demonstrate their learning in a way that they’re good at sets them up to succeed. And I think that’s what we really want at the end of the day. And of course UDL principles, those are Universal Design for Learning, and that does include equity in its heart. So that would definitely help to keep things equitable in the classroom. If you’re following UDL.

Rebecca: The multiple forms you were just talking about is a great example. [LAUGHTER]

Judie: Last semester, I had a student who, they’re supposed to do a blog post, and the student instead of writing a blog post, he made a video and he did it three different times. So one is on World War One, one’s on World War Two, and the third one was on revolutions, and so, this student stood in front of a whiteboard, and he had his camera set up so he could film himself. And he had his iPad in his hand. So he talked about a battle, say, for example, and he would draw it out on the board. And then he would show his citation on his iPad. And then he had other citations typed up and taped to the whiteboard. And he went on for 15 minutes, and just was making sure he explained things again, and drew little examples. And he was so animated, and so excited about his topic. And you’re not going to capture that on a written exam, or even in somebody’s written paper. It was just tremendous the way he was able to show all that he had learned and all that he was interested in, and the extra research that he had done, because he felt the freedom to pursue this topic, because he knew he was able to express it the way that suited him the past. And it was just amazing. So I think anytime we can incorporate these things, and I understand that there are times when, according to your creditor, or people have to sometimes sit for a specific certification, it doesn’t always fit, but I think if you can fit this type of assessment in, it is definitely worth it. Because just to see the joy in students when they can explore and expand their knowledge, and then feel confident in demonstrating that to you, it’s just tremendous.

Rebecca: I love the flexibility in demonstrating knowledge and understanding and skill sets because in some of our traditional methods, we are arbitrarily assessing something else. So we may be arbitrarily testing how well you can take a multiple choice test or how well you can take a test within a certain timeframe, or how well you can write, whether or not that’s actually the topic. So if I’m learning about history, there’s some learning objectives I’m trying to meet related to history that may or may not include writing. And if writing is not one of those outcomes that we’re hoping for, then we don’t need to be assessing it.

Judie: Exactly. He did this thing on medical advancements in World War One, it was just tremendous and he was so charming, because he just was so wrapped up in it that you just had to root for the guy. It was good.

Rebecca: I love that. So for those of us who may want to move towards equitable grading systems, what are some initial steps we might take? Because it could feel really daunting if you haven’t ventured down this path before.

Meghanne: Yeah, if you are not interested in overhauling your entire grading system, just to try this out, a nd to make your assessments more socially just, there are some adjustments that can be made to existing assignments. And really, the important thing is to consider the learning objectives and really think about what needs to be graded. So one of the things that we’ve talked about a lot in all of our different presentations that we’ve done is whether or not to grade for things like grammar and spelling, and mechanics, and English language proficiency. So in an example, like a discussion board, when you’re really interested in what the students have to say, and their interaction with each other, and the questions that they asked, does it really matter if their grammar and spelling is perfect in that instance, if they’re having a great conversation on a topic, and they’re learning from each other. So that’s one thing that we could suggest. Another is thinking about just the fact that sometimes students have challenges in their lives. They’re human beings, they have families, they have jobs, many of our students are athletes, and they have to travel and they have games and something like flexible due dates is very, very helpful for students because then they’re able to complete their work, certainly within a reasonable timeframe. But if those dates are a little bit more flexible, and they have access to those assignments in the learning management system beyond the actual due date, for instance, then that gives them the ability to complete that work without being penalized. So another mechanism would be in the learning management system, when students are taking quizzes, would be allowing backtracking, allowing students to go back and check their answers, that sometimes is a setting that a lot of professors really rely on, to try to avoid cheating. And as an LMS administrator, that is something that I see a lot. And I think that that can really be harmful to students, because many of our students are told to always go back and check your work. And if they’re not allowed to go back and check their work, that can be very frustrating. And also forcing completion is something that I would recommend turning off because again, that can create test anxiety. And often I think when completion is forced, there’s also a timer. So I think if any timers can be removed as well, then that does a couple of things. It can help remove testing anxiety. But then also, if there are students who require extra time due to a disability accommodation, then the professor at that point doesn’t have to go in and adjust all of the LMS settings for those students, because it’s already open ended and everyone can have as much time as they need to complete that assessment. So it really is just important to look at what the learning objectives are and what actually needs to be assessed. And the goal is always to remove barriers. So another thing that can be done is to just ask students, have a conversation about it, and find out what barriers they’ve experienced.

John: At the start of this. You mentioned the website that you were creating, could you talk a little bit more about what resources are there and how that might evolve over time?

Katelyn: Yeah, so the website, we have been slowly adding resources to over the past two years. And at this point, it’s becoming a pretty robust little outlet for people interested in social justice assessment. So, you go to the website, you can find an overview of the big picture theory of social justice assessment, as well as the various approaches that we’ve discussed today. We also have a really pretty large bibliography of resources for further reading for people who want to learn more about any one of these topics. And we’ve been working to develop a collection of sample assignments from faculty across SUNY. So we’re still working to collect additional sample assignments from faculty who might already be implementing some of these strategies within their classrooms. I think the more we can share those assignments with one another, the better off we’ll all be. I think a lot of us are doing social justice assessment in small ways in our classroom without realizing it. So the more we can share those resources and that knowledge, the more hopefully we can get people on board. So, hopefully, we’ll be able to share that link in the show notes. And people will be able to check that out.

Rebecca: So we always wrap up by asking: “What’s next?”

Judie: So for our little group, one thing that I think might be next for us is SUNY is updating the SUNY general education requirements that are mandated with the completion of any SUNY degree. And they’ve added a requirement for equity, inclusion, and diversity. So I’m hoping that our group can help contribute resources to that effort, and our website could be one more place where people go to for information on social justice assessment so that they can incorporate those into their courses that are designed to meet the DEI requirement.

Katelyn: Well, I’m gonna go take my one-year old to the pool. [LAUGHTER]

Judie: Nice.

Katelyn: I think, big picture, though, the “what’s next” I want to just give is, I hope that we’ll start to see more institutional support for some of these approaches. I think that there are still a lot of barriers, particularly for contingent faculty who want to embrace some of these practices. So I hope what’s next will be more departmental institutional support for this: more time, more resources, etc. But yeah, my personal what’s next is I’m gonna go enjoy this beautiful day.

Rebecca: Meghanne, do you want to add anything?

Meghanne: Sure yeah, at my institution, I am sharing this information, pretty much any chance I get, I’m meeting with our new incoming faculty in a couple of weeks. And this will be one of the topics that we discuss. And I’m also co-chair of our universal design for learning task force. And we have a few events and projects that we’re working on to spread the word on UDL, and also innovative assessments and social justice assessments as well.

Rebecca: Lots of great things coming and some really wonderful resources that you’ve shared today. Thank you so much for joining us.

Katelyn: Thank you.

Judie: Thank you for having us.

Meghanne: Yeah, thank you.

John: And thank you for all the great work you’ve done on this over the last couple of years and the resources you’re sharing.

Judie: I would just like to say that Shena Salvato is also in our group. She’s at Cortland, I believe. And Chris Price from SUNY is in our group, and they are missed today. They’ve been with us for all our other presentations. I know that Shana in particular wants to get the band back together and have some more meetings going forward so we can keep working together. And it was really good to see you guys again.

Katelyn: Likewise.

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

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253. Designing for Trauma

 Universal Design for Learning principles were developed to make our courses more accessible for all students. In this episode, Andrea Nikischer joins us to discuss how universal design principles can be expanded to address the trauma that can adversely impact student learning. Andrea is an Associate Professor and Program Coordinator for the Adult Education Program in the Social and Psychological Foundations of Education Department at SUNY Buffalo State.

Show Notes

  • Nikischer, A. B. (2021). Universal Design for Trauma.
  • Nikischer, A. (2018). Life after# MeToo: Understanding the impact of adolescent sexual assault on education and career. International Journal of Learning, Teaching and Educational Research, 17(10), 86-98.
  • Horsman, J. (2013). Too scared to learn: Women, violence, and education. Routledge.
  • Horsman, Jenny (2006). “Who will hear? Who will see? The Impact of Violence on Learning: A Historical Journey.” Canadian Woman Studies/les cahiers de la femme. Ending Woman Abuse, Vol. 25 No. 1.
  • Horsman, Jenny (2005). Moving Beyond “Stupid”: Taking Account of the Impact of Violence on Women’s Learning The International Journal of Educational Development, Gender Equality in Adult Education, Vol. 26, Issue 2.
  • Nikischer, A. (2019). Vicarious trauma inside the academe: Understanding the impact of teaching, researching and writing violence. Higher Education, 77(5), 905-916.

Transcript

John: Universal Design for Learning principles were developed to make our courses more accessible for all students. In this episode, we examine how universal design principles can be expanded to address the trauma that can adversely impact student learning.

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John: Thanks for joining us for Tea for Teaching, an informal discussion of innovative and effective practices in teaching and learning.

Rebecca: This podcast series is hosted by John Kane, an economist…

John: …and Rebecca Mushtare, a graphic designer…

Rebecca: …and features guests doing important research and advocacy work to make higher education more inclusive and supportive of all learners.

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John: Our guest today is Andrea Nikischer. Andrea is an Associate Professor and Program Coordinator for the Adult Education Program in the Social and Psychological Foundations of Education Department at SUNY Buffalo State. Welcome, Andrea.

Andrea: Thank you so much for inviting me. It’s great to be here.

John: Right before this. We were talking a little bit about this, and you were a student here. So welcome back.

Andrea: Thank you. I loved my time at Oswego State, and I still have my mug and my sweatshirt in my office at Buffalo State. So it’s great to continue being part of the SUNY family.

Rebecca: It’s so great to have you here. Today’s teas are:… Andrea, are you drinking tea?

Andrea: I am. I actually love tea. And today….

Rebecca: Yay!

Andrea: …I’m drinking my regular afternoon tea, which is a double green matcha from the Republic of Tea.

Rebecca: Nice. And I noted like a really beautiful mug.

Andrea: I am an avid tea drinker since I was in my teens. So it’s wonderful to be able to talk about tea… one of my favorite subjects.

Rebecca: it looks like a mint colored mug with, is it butterflies?

Andrea: They are birds, birds of peace, I think is the theme of the mug.

Rebecca: Awesome.

John: And I am drinking a ginger tea.

Rebecca: And I have English breakfast today.

John: And next time you’re on campus, stop by the CELT office where we have over 100 teas available.

Andrea: Oh, I’d love to.

Rebecca: …always welcoming tea drinkers.

John: We invited you here to talk about the presentation that you gave at the SUNY Conference on Instruction and Technology. Rebecca was able to attend that… I wasn’t able to because I had to be in another session at the time. So this is a chance for me to catch up a little bit on that and so that we can share this more broadly. Your presentation was titled Universal Design for Trauma. Maybe we should start by talking about how prevalent trauma is.

Andrea: That is a really great and, I think, complicated question. I actually have been working with trauma since really right out of my undergraduate degree at Oswego. And I started work at a rape crisis center. And I worked in the sex offense squad of a police department as a victim’s advocate. And my interest, when I moved into education, was in studying the impact of trauma on educational outcomes and what I call the life pipeline or career and life trajectories. But when I wrote this paper, it was 2019 in the fall, before COVID, before we knew what was coming. And at the time, we were really looking at statistics, around 70% of adults in the US will have experienced trauma at some point in their life. Obviously, depending on what age group we’re talking about, the statistics will be different, but over the course of the life around 70%. Now, today, post COVID with the extreme increase in gun violence and mass shootings, with a televised violent attack on the US Capitol, with a war, climate disasters, and crisis, I think it’s really difficult to measure what the true number is, and that, indeed, the best response is to assume that close to 100% of the population has dealt with some form of trauma in their life, and certainly through the global pandemic and more recent crises. As I’m sure you know, here in Buffalo, we had a white supremacist mass shooting, towards the end of the semester. Our students live and work in that community. And so for us in returning to school in the fall, we will certainly be treating the situation as if every student has a history of trauma.

Rebecca: You and others have investigated the impact of trauma on academic outcomes. Can you talk a little bit about this research?

Andrea: Absolutely. There’s a fairly large body of quantitative research in Europe, as well as some studies here in the US, showing a clear, significant negative relationship between trauma and academic outcomes. Trauma is interrupting the academic process leading to lowered academic success or achievement, as well as lowered career status or career achievement. And really, some of the research can show that over the course of a lifetime, we’re seeing actually a significant reduction in earnings. So you’re seeing the sort of interruption points when trauma is experienced during youth and adolescence that is interrupting the educational outcomes. So if we’re seeing that trauma before age 16, some of the studies before age 18, or 21, we’re seeing that interruption during adolescence, during emerging adulthood, that really important period between 18 and whenever you become an adult, which, you know, can vary based on who you are, but usually we’re looking at 18 to 29 and beyond. That’s the most important sort of period for setting up your future career and earnings. So when we see trauma happening before or during that period, we’re seeing the most significant impact on educational outcomes, career outcomes, and again, lifetime earnings. I conduct qualitative research. And so I’m building on the work of Jenny Horsman from Canada and other researchers who’ve studied, through qualitative methods, the direct impact on education. She has really terrific work, “Too Scared to Learn,” and my research validates and extends her previous work showing that, specifically sexual violence, makes it extremely difficult to learn, work, complete assignments, engage in the educational experience during adolescence or emerging adult. And, so my participants were raped or sexually assaulted as a child or as a teenager. And we really went through how that process impacted their educational trajectory. And the results are just very significant in terms of how they describe the change in their relationship with schooling after the sexual assault. So you have students who are honor students, all As, dropping to Cs, Ds, Fs, and really nobody asking about trauma. What is going on here? Lots of questions, but nobody getting the key question of was there a trauma? …and specifically was there a sexual assault or sexual violence? The last piece of that point is that, for my participants, we are talking about a significant change to their engagement with schooling. And one of the most famous, or I should say, one of the most moving quotes from my research, which has been published in a few different areas. One of my participants said, “I go to school, and they want me to know about the first, second, third President, but I don’t care about the first, second and third President, I’m thinking about going home to slit my wrists, schooling just doesn’t have importance anymore.” And so I had participants who spoke about having commitment to schooling, wanting to go to Ivy League schools, wanting to have really significant career aspirations. And then after the sexual assault, just completely focusing on an eating disorder. Schooling was replaced by this unhealthy mechanism for dealing with trauma. So, right now, trauma is widespread. And we don’t know yet what the long-term impacts will be for the students of the COVID pandemic, for the students dealing with widespread school shootings and fear of mass shootings. But we have a clue from the previous research that there are serious risks to long-term educational outcomes and career achievement and earnings.

Rebecca: There’s been a lot of conversation during the pandemic about digital accessibility and universal design for learning to address students with disabilities and mental health has certainly come more into that conversation. And you’ve proposed a universal design for trauma. Can you talk a little bit about what that framework looks like? And how that relates to Universal Design for Learning?

Andrea: Oh, yes, I’d be happy to. Let me start by saying I’m building off the amazing work done with universal design, starting with construction accessibility questions and moving into learning. And in fact, many scholars had previously tied trauma and mental health directly to accessibility concerns. I’m certainly not the first to make that connection. But I think I was in a great position having the experience working in trauma as a rape crisis counselor, and then moving into education, teaching 100% online for the last 10 years, having that sort of perspective, both worlds. For me, universal design is all about making sure that all of our students can fairly and successfully participate in learning. And so we’ve done a lot of work thinking about accessibility in a variety of different settings, but not much had been done in terms of asking questions about trauma. For my work as a rape crisis counselor, and through my research with survivors of trauma often was discussed that students would struggle in particular scenarios in their education. So a universal design builds on this great previous work of Universal Design for Learning, and focuses specifically on addressing the needs of students with a trauma history. Like all forms of universal design, this benefits everyone. So even if you don’t have a trauma history, sometimes you may experience distress if content is presented in a way that is not thoughtful, and that content has the ability to cause distress among the students. So trauma triggers are something we talk a lot about in the trauma field, and certainly is a major issue of concern in educating students with a history of trauma. Trauma triggers are really very personal typically. So it might be a site, a smell, a song, something that brings you back to that trauma. But there are some content areas that are universally considered universal triggers or universally triggering: content on war, content on sexual assault, sexual violence, content on suicide. These content areas can even cause distress in students without a trauma history. So universal design is certainly focused on students with a trauma history, but has the ability to make the learning environment more successful for everyone, healthier for every student.

Rebecca: In your framework, you lay out five principles for universal design for trauma. Can you give us a little insight into those five principles?

Andrea: Yes, I can. So these are the five things that I focus on in my work. So there are certainly other things that I think can and should be brought into the conversation. But for me, the five things that I really focus on when building a course, address what I think are some of the most important concerns for students. So I should say, I teach courses on sexual assault and family violence and other areas that are potentially universally distressing. And so I started building this concept of universal design, probably 10 years ago, in what I call “teaching sensitive topics online.” I did a lot of presentations and writing and professional development about teaching sensitive topics. But universal design goes beyond that to say that every class has the potential for triggering past trauma. So it’s not just those courses teaching sensitive topics, but all courses. And one of the reasons I moved into a more universal focus was because a lot of my students in my courses who were not being taught anything potentially distressing, were disclosing violence to me in personal journals, and other assignments, in large part because they knew my professional history and research area, but also because trauma can be triggered outside of those universals. But let me talk a little bit about those pieces that I’ve included in a universal design for trauma. And the first one is strategic content planning. So the first question educators must ask themselves: is this trauma content central to the learning objectives of the course or program? So when we are teaching a course, truly any course, the first thing we want to do is scan that course to see if there is any potentially distressing content included. And again, we’re looking for those universal trauma triggers: war, violence, violent imagery, sexual assault, police violence, etc. So the first step is really to say, is there anything in this course that could trigger trauma? And the next step is to say, if it’s here, does it need to be here? I’m very concerned about the what I call gratuitous inclusion of trauma content. I am a dedicated proponent of academic freedom. I never want to tell any faculty member what they should teach or what they can teach, but I do encourage faculty to take a close look at all materials they use that have the potential to be distressing and/or trigger past trauma and to ask themselves, is this content necessary in this course? Is it directly linked to the student learning outcomes? Is it the best possible resource to use in this course? I teach courses on family violence. The entire course is potentially triggering, I cannot remove that material, nor should I. It is directly linked to the student learning outcomes. So it’s going to stay in the course. But I’ve had other courses where I’ve wanted to include something. One example would be my diversity course, where I’ve had materials included and I’ve had to go back and reconsider if it is the right way to approach the material we’re covering in the course. Even if the materials linked to the student learning outcomes, it’s asking, Do I need to include this potentially distressing, potentially triggering, content in the course, that’s step one. And then if we do need to include it, we move on to another step, or how to deal with that. But I’m very concerned about just including a story about incest in a certain community, because we like the story, and then not really thinking about how the trauma of that story may impact the learning in the course, because we don’t want our students learning to be stifled because they have been triggered or are experiencing distress. So it’s really about the thoughtful process of selecting materials that are directly linked to our student learning outcomes, and not including any gratuitous.

Rebecca: So for folks that aren’t typically teaching topics that would be universally triggering, this first step is the key one for them to focus on?

Andrea: Well, yes, I mean, it’s the beginning. I think they’re all key in their own way [LAUGHTER]. But this one is most closely linked to our step on content and trigger warnings, which is an important part of the process. But I do think this is one that opens a lot of faculty’s minds to what is going on in their own course. A lot of faculty members, if they are not explicitly teaching a course on a sensitive topic may not be doing the thoughtful review of content to sort of find where there may be the potential for trauma or stress. So this is definitely a universal step that applies to all faculty members teaching all courses, both those with trauma content, and those that do not focus on a trauma topic.

John: A while ago, I ran into a situation where I had a reading in my introductory microeconomics class that looked at the marginal cost and marginal benefits of trying to improve safety on airlines by adding additional exit doors and such things. What I didn’t realize was that I had a student in the class whose father had just been shut down in the Gulf War, just a week or so before that. And ever since then, I’ve been much more careful in selecting material that might have that sort of an impact, because it was something I had not considered and it had not been an issue before, until it was.

Andrea: That is such a great point. And even I, who have been working in this issue of teaching sensitive topics for so long and thinking about trauma, have found that in the courses that don’t focus on a sensitive topic, I’m more likely to not be as thoughtful about the potential impact of materials. Thank you for sharing that example. Very relevant.

Rebecca: So I think the second principle in your framework is trigger and content warnings.

Andrea: Yes, and step two, the second principle is really connected, obviously to the first step or principle in that, if we have identified content that has the potential to trigger past trauma or cause distress, then we need to include the trigger and/or content warning. I actually did a project on trigger warnings, a research project around 2018. And you may remember 2015-16, there was a lot of heated debate about trigger warnings: Are we coddling students? Are we dumbing down the curriculum? Are we violating academic freedom? And where I landed on that in this research project was that this in no way requires a faculty member not to teach something. It simply is a matter of accessibility for their students. By telling your students in advance that something potentially triggering or distressing is coming, you give them the opportunity to prepare for that learning. When a trigger comes out of the blue, when you’re not expecting it, that is one of the most high risk times for having a negative reaction or a negative trauma response. So it doesn’t require faculty to change what they’re teaching or to eliminate rigor in any way. It simply allows students to know in advance that the content may be challenging to them in some way. So it was great that I was able to do that research project before this. And in fact, several scholars who were on the… it really was a debate… many of the papers were written as a debate. Many of the scholars on the side of the pro-trigger warning debate linked it directly to accessibility. And so I was able to sort of build from their wonderful work and from the arguments they made in that 2015-16-17 trigger warning debate. So what is a trigger warning? What is a content warning? it does not need to be complicated. I train the medical students at the University at Buffalo in family violence identification and reporting. And my number one takeaway is do not overcomplicate, it does not need to be complicated. All you need to do is say, we are going to be talking about, reading about, watching a film on, whatever the activity is, a topic that could be distressing to some students, please know that this content is coming. And then I always refer them back to the resources on campus and in the community. It can be one sentence, a simple heads up to let students know this may be distressing content. And if you’re on YouTube, or Twitter or Tik Tok, you’ll see actually a lot of these videos and imagery is now labeled with those really quick trigger and content warnings. Just a sentence is fine. Again, you’re just letting the student know: it’s coming, I don’t want to catch you off guard.

John: The next point in your framework for universal design for trauma is what to do about those situations where there may be some content that will be triggering for people. And what do you suggest in those cases?

Andrea: So my next step, or principle, whatever we want to call it, is alternative readings and assignments. So I always encourage faculty who are teaching particularly courses that are focused on sensitive material, but even those that include some unit or smaller section, with potentially distressing or triggering material to set up, where possible, alternative readings and assignments. So I’ll give you some examples of what I do. In my course on family violence, the whole course is potentially triggering. I cannot remove every reading and assignment. But I am very thoughtful about how I approach the work in that course. For example, we read a autobiography, which describes the experience of a sexual assault during college and the long-term impact on that woman’s life, including drug addiction, recovery, and moving on through the phases of her life. I like this book, because it shows the long-term impact in a narrative way. As a qualitative researcher, i love those narrative data. But there is one chapter in the text, which is an extremely graphic description of the stranger rape. And so I label this reading ahead of time, I tell students before the course begins, before they have bought their books, on the reading calendar, and in several locations. You do not need to read this chapter. This chapter is distressing, it is potentially triggering, and you don’t need to read it to get the value of the text. It is a chapter you can eliminate without any repercussion to your learning about this topic. So, in that case, we’re still reading the book, but we’re taking out the most distressing part of the text and I always make it optional. And a key point of any alternative reading or alternative assignment is that it has to be universal. You cannot ask a student to come to you to seek an accommodation. We do not want to force a trauma survivor to come to us to disclose their trauma, to seek an alternative reading or assignment. Please don’t do that. It needs to be built in… that universal design, right? That is the whole concept of universal design, is it is built in for everyone. So that optional chapter is optional for everyone, it does not matter what their trauma history is. And in that same course for the final assessment, which is really the big culminating assessment for the course, I allow the student to choose from five different options: a research paper, a book review, a lesson plan, a community service experience, or creating a domestic violence workplace protocol. I do this because it gives students choice and agency over how they will engage in a very time consuming way with content that is potentially triggering. So if one of my students is a survivor of childhood sexual abuse, they may be very comfortable creating a domestic violence workplace protocol, that material may not be triggering to them in the same way that forcing them to write a paper about childhood sexual abuse would be. Perhaps they want to write a paper on elder abuse… also fine. We’re allowing them to decide, for them, what is the best, healthiest way for me to engage with this content? And how will I be most successful. And I can tell you as a faculty member that grades many, many graduate papers, having a variety of different projects come in every semester is a benefit for me too. It makes that grading process much more interesting. And students love it. And it is very closely linked to Universal Design for Learning which values choice for students. And in adult education, we value that self-directed learning and giving students the agency to really tie their work to what’s important to them in their career or personal life.

Rebecca: You mentioned earlier about providing access to campus and community resources as one of your key steps. Can you talk a little bit about that?

Andrea: Absolutely, and that is step or principle four. I am extremely focused on this. And I really tell faculty everywhere I go, I tell faculty, I do this and ask them to do this. And I show them my Blackboard course site. And in all of those Brightspace meetings, I’m asking where can I put my campus and community resources. I build campus resources and community resources. It has to be both. Some students will never see assistance on campus. Many students who’ve experienced trauma do not want to relive that trauma where they go to school, where they work, and they would rather seek services off campus. You have to provide both campus and community resources so the student can select what is best for their needs. But I build in those campus and community resources on my syllabus, of course, but also right on my Blackboard course page, soon to be Brightspace. I put them in the left-hand navigation bar at the top, they are front and center in every single course that I teach. And in the post COVID world, not post-COVID, but world after COVID came, students really need these resources. We’re finding at Buffalo State, as I’m sure you are at Oswego, that the student needs for crisis intervention and mental health counseling and support are extensive. So it’s been very well received by my students. And I just build it in, make it a priority. Every time you log on, you can see that there is help for you should you need it. This is also important for me because I have worked in the field as a crisis counselor doing crisis intervention, doing street outreach and advocacy. But I am not a counselor at Buffalo State. And I cannot counsel my students at Buffalo State, it would be unethical for me to try to take on that role. So I want to make sure my students can go to someone that can provide those services to them. And so before they try to come to me to seek those services, which I cannot ethically provide, I’ve made sure they know where they can go. And if they come to me, I listen and refer, listen and refer. That is my role as a faculty member. F aculty cannot and should not be providing counseling,

Rebecca: Such good reminders. I think often when faculty are thinking about trauma, they’re thinking this is not a thing I can take on. I’m not qualified. I don’t have this expertise. But the reminders that the job here is to refer and to provide those resources is a really helpful one.

Andrea: Yes, absolutely. It can be scary to think about opening the can of worms and that’s the phrasing the survivors in my research study used particularly related regarding their K through 12 teachers thinking maybe they didn’t want to ask me questions about if I was a survivor because they didn’t want to open that can of worms. They didn’t know how to deal with it. But a faculty member’s role is to listen and refer. We are not counselors, and even though I am qualified, it would be unethical for me to attempt to do that in that role.

Rebecca: I remember from your presentation that you also talked about having students reflect on a self- care plan to make sure that they have actions that they can take in case they did become distressed. Can you talk a little bit about that? And does that relate to this step?

Andrea: Yes, it does, thank you.

Rebecca: I took good notes. [LAUGHTER]

Andrea: Thank you so much. Yes, a self care plan is critical. All of my students do a lot of work with personal journals. As an online instructor, I find that journaling is a great way for me to have a one-on-one conversation with my students in a safe and private space. And so the first journal entry in every course every semester is setting your goals and objectives for the course. What do you hope to learn? How will you know you’ve learned it? What do you need from me to be successful in this course? And then I include the question: please create a self-care plan for the semester. How will you take care of yourself if you encounter distressing content, or distressing situations in this course, and in that personal journal, the students can begin to build that self-care plan. I can comment on that plan, remind them of those campus and community resources and be sure that they have thought in advance about what they will do if they experience distress or trauma.

Rebecca: Is that something that you recommend for courses that might not be those sensitive topics?

Andrea: Yes, many semesters, I have more disclosures in courses with no focus on trauma content, but perhaps we are talking about K-12 schooling and a student is brought back to an incident of bullying. And they’ve been triggered by content that was not directly related to bullying, or a potentially triggering topic, but they were brought back in time, and in so doing, they experienced dis stress. I do it in every course. I recommend everyone do it in every course universally, because it is an easy step. And again, our students, particularly right now, are experiencing so much in the world that a self-care plan is, I think, extremely valuable for everyone in every course.

John: And the last principle you list is instructor protections. Could you talk about that a little bit?

Andrea: Absolutely. This is one of my passion projects is thinking about and talking about the impact of teaching, researching, and writing trauma on a faculty member. So I’ve written about my own experience with vicarious and secondary trauma in an article “Vicarious Trauma Inside the Academe” published in the journal Higher Education. It’s an autoethnography that really goes through a process of discovering I was experiencing secondary traumatic stress, and learning how to deal with that in my various roles, certainly starting with my work as a rape crisis counselor, but then experiencing it again when I was interviewing and transcribing those long and painful qualitative interviews from survivors of sexual assault, and dealing with them. My role on campus as an expert and being asked to watch a film and comment on what to do. I often found myself in a situation where it was assumed that I would be fine just because of the role I have on campus or as a researcher, as a writer, whatever it may be, but a faculty member is not immune to the distress from the content they are teaching and from student disclosure, even in courses where I am not teaching trauma content, students disclose to me, they find me on campus, they come up to me at poster sessions, they seek me out because they know what I’ve done and what I do with my research. And so that has had an impact on me and I have tried to speak about it and advocate for faculty members taking care of themselves. In my scholarship, I really put it at a higher level. I think our campuses need to take care of their faculty members a little bit better than perhaps they have in the past. The world is changing. We are dealing with students with high levels of stress, distress. We are dealing with mass shootings in our community, with political instability, with a range of illnesses and viruses and global pandemics. It is not an easy time to be a faculty member. And it is not helpful to pretend that we are immune to feelings because we are not. And so I always talk to faculty about taking care of themselves. What is your self-care plan? Because for me, when I experienced that secondary traumatic stress, I couldn’t write. These journal articles took a lot longer than I wanted them to, because I just couldn’t go back to the material to repeat it again. It is difficult to do the work well, if you are not healthy, if you are dealing with stress, distress, or potentially vicarious or secondary trauma. And so, for me, that’s a big piece. This is, I would say, an exploding area of research. So, there is just myriad scholarship right now coming out around faculty members, instructors and teachers and their own experiences with trauma, secondary trauma and secondary traumatic stress. So there are many wonderful articles available for those faculty members who’d like to read more, and I am always available. If anyone ever wants to have a chat about teaching sensitive topics or about universal design for trauma or just dealing with trauma in our students and in the world, they are welcome to email me and I am always available to my friends in SUNY and beyond.

Rebecca: What are some things that you would recommend faculty think about for a self-care plan? I know this is something that’s on the minds of a lot of faculty having gone through a couple of years of teaching during a pandemic and really dealing with a lot of student disclosures.

Andrea: Absolutely a very pressing issue. I actually spoke at a professional development conference at Fredonia this winter break, which was 100% focused on self care: How do we take care of ourselves? How do we deal with this very chaotic world, very distressing world, stress and distress and trauma, when it doesn’t end, it really compounds. So if the COVID pandemic was over, we’d all be dealing with the potential distressed trauma and after effects of that, but we would be ideally moving forward and healing. It’s not over. It’s changing and growing and shifting, and we have no idea of what is coming next. That is really a dangerous situation when it comes to trauma. Because when the trauma is ongoing, we just don’t have the time to heal. So self care becomes that much more important. Things I think about: One, preparing yourself, doing a trigger warning for yourself for those weeks, months, days that you will be specifically dealing with trauma content in your course. Two, making sure you understand what your roles and responsibilities are. Many faculty members are not aware that they are a mandatory reporter on campus for sexual assault and for domestic violence. Many faculty members do not know about the campus care team or emergency response team. It is really important for faculty to educate themselves on what their roles are, their responsibilities are, and who is available to assist them. Faculty are not alone. And if they feel like they are alone, the threat of distress and trauma is much greater. But I know that when I get a disclosure, I first have to report it through the online system if it is a recent disclosure. I rarely get disclosures that are current. In fact, I don’t think I’ve ever had one where a student is currently experiencing sexual assault or domestic violence, though certainly, many faculty do receive these. I think it’s just a matter of teaching graduate students online. It’s a different setting, but I am prepared for those. And the first step for any disclosure, no matter when the incident was, is to report through your campus reporting system. And then I contact the care team and I often go directly to the dean of students to ask for help. What do I need to do here? Can you remind me about my legal obligation? I’ve given the student resources, what else can I offer the student? if I am at all concerned about suicidal ideation, I immediately involve the crisis response or care team to assist with that, knowing that I have a team of people behind me, that I can email the Dean of Students, and she will get right back to me is extremely helpful, because a really big threat is feeling like you are alone. So preparing for content in advance, understanding your roles, responsibilities, and who is on campus to help you, and then doing those things, which to you, are self care. Buffalo State has offered meditation courses just about one every two weeks. I have taken all of them. That’s something that is really helpful and useful to me. For other people, it may be exercise or reading a certain book or going to a friend’s home, whatever it is, that’s the personal piece. So you have the campus understanding and then the personal piece as well.

Rebecca: Well, thanks so much for sharing such really important content, especially as we head into the fall and faculty are nervous and anxious about what this next semester of pandemic might look like.

Andrea: Thank you for having me. And just the last thing I’ll say is that faculty should know that they are not alone, and that their distress, stress, or feelings of trauma are justified by the world that we are living in, and that no one needs to pretend they are above the humanity of the time that we’re living in. And so I hope your campus and all of the campuses across SUNY and beyond begin to really prioritize the mental and emotional health, not only of students, but of faculty and staff asd well.

John: I think that’s an issue that all of our campuses need to focus on. And it’s been a tough time out there for everyone. So thank you.

Andrea: Thank you.

John: And we always end with the question, and which is very much related, of “What’s next?”

Andrea: Well, what’s next? I’ll answer it in several ways. One, I think that we need to continue the conversation and really advocating for addressing trauma in our higher education classes. Research, every setting in higher education must become aware that trauma is here, it is in our society, it is impacting our students, it is impacting our faculty, and we cannot pretend it is not an issue of concern. So for me, I’ll be continuing to write about and advocate for trauma concerns being addressed in higher education. I am working on the online oversight committee at my campus, and I’m working with one of the instructional designers. We’ve talked a lot about creating more training opportunities for faculty members related to learning about trauma and addressing trauma in their courses and among their students. So I’m excited to continue that work as well. But ultimately, the world has changed, higher education has changed. We are never going back to the world that we had before. And so we have to adapt to those changes that have really come very quickly in the past few years. And so step one is sort of admitting that higher education isn’t going to be what it used to be, and that we are ready and willing and able to do what needs to be done to help our students be successful. Because I expect in the fall, we are going to have students with a myriad of very significant challenges. And we are going to have faculty who need to be prepared to help those students address those challenges.

John: And it is a positive sign that students are so much more willing to disclose their mental health concerns than I think they ever had been in the past that may make secondary trauma a little bit more challenging to address, but it does allow us to get support to students when it’s needed.

Andrea: Absolutely, absolutely. And again, really making sure faculty understand they don’t have to solve the students’ problems. That’s not your role. You are a teacher, your role is to listen refer and, where needed, to connect directly to those campus resources like your care team and your sexual assault response office.

Rebecca: Thank you so much.

Andrea: Thank you so much for having me. I love the opportunity to be back virtually on the Oswego campus and it was wonderful speaking with you both.

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John: If you’ve enjoyed this podcast, please subscribe and leave a review on iTunes or your favorite podcast service. To continue the conversation, join us on our Tea for Teaching Facebook page.

Rebecca: You can find show notes, transcripts and other materials on teaforteaching.com. Music by Michael Gary Brewer.

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